K xa😂
#questions
thin otter
full bane
oh,thanks
zealous turret
no plz dont use any type of scripts @full bane
full bane
no plz dont use any type of scripts <@777834837960163348>
no lol
humble oxide
@jade nest Bro, It's been 9+ months, I already lost my level 68 account just because I didn't recieve the verification code to link the email, This is my second account and same thing is repeating again as I'm not able to login neither reset the password (receiving verification codes)
cyan thicket
carmine needle
can any mod answer me ?
#questions message
what is not clear in that ?
feral forge
@carmine needle ^
vagrant forum
The Username and ID you provided isn't visible anywhere in that clip. The player's identity cannot be confirmed.
opal ravine
hello can i have the customer support email address of pubg mobile pls ?
to directly send them a cheater report
thanks
jade nest
<@458058001451057161> Bro, It's been 9+ months, I already lost my level 68 accou...
Email is in beta phase, therefore there might be Issues.Just try again later.No need to worry if your password is strong enough amd you haven't shared your details to anyone else :)
jade nest
hello can i have the customer support email address of pubg mobile pls ?
to dire...
Use this
http://cheater-report.pubgm.cc
mortal apex
Are you trying to get a refund?
chilly pewter
Can I ask if it’s just me or people from the Oceanic region...but there are a lot of events that we don’t get right? Cause recently there was the tier protection for three matches which my friends ( who are not of the oceanic region) got while I didn’t 😢
carmine needle
The Username and ID you provided isn't visible anywhere in that clip. The player...
you can check that easily by going into his account to see if he uses same outfit in his profile and whether profile picture is the same
or are you mods too lazy to do so ?
opal ravine
Use this
http://cheater-report.pubgm.cc
thanks
jade nest
Can I ask if it’s just me or people from the Oceanic region...but there are a lo...
He got it because of returner event
humble oxide
@jade nest I didn't, But I have games to play I can't join my mates for tournaments and customs how long it's gonna take now or should I wait to lose the other account as well?
vagrant forum
Profile picture and outfit cannot be considered as valid evidences.
vague kelp
@thin otter tmi nepali ho
humble oxide
🙂
storm flumeBOT
Please do not use languages other than English, @vague kelp. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
jade nest
<@458058001451057161> I didn't, But I have games to play I can't join my mates f...
Try using a DNS a see if that helps.Refer to #faq 4.5
vague kelp
@storm flume oo sorry
thin otter
@storm flume sorry
zealous turret
yes dns fixed my 10 min issue its op👍
vague kelp
@thin otter i think i meat in a game
storm flumeBOT
Please avoid going off-topic, @vague kelp @thin otter. You may have unrelated conversations in #chat.
humble oxide
@jade nest I did bro, That's why I am here asking for help when nothing worked
vague kelp
Ok sorry
cyan thicket
Are you trying to get a refund?
I want to make sure, is my request valid or not? Will it stay for a long period because the hacker bothered me when I accessed the account?
chilly pewter
He got it because of returner event
It’s not that, we constantly play together, this was just one of the recent examples. Before when event popularity gifts came out I couldn’t get any like the diamonds or Christmas related ones ;-;
jade nest
Then just wait,as i told that method is in beta.Beta itself means issues@humble oxide
jade nest
It’s not that, we constantly play together, this was just one of the recent exam...
He must have different region in game.Events vary for Region to region.
full bane
i legal to use pubg korea on another country
fading gate
Hi
jade nest
i legal to use pubg korea on another country
We only provide support for the global English version of the game here.For further information regarding that contact in-game customer support
fading gate
I need help you
chilly pewter
He must have different region in game.Events vary for Region to region.
Yeah, they are from another region so I was just wondering if all oceanic region people don’t get a chance to participate in these events 😔
mortal apex
I want to make sure, is my request valid or not? Will it stay for a long period ...
If your account has been compromised,you can try to open a new ticket with the Customer Service and follow this conversation,in order to get assistance from them:
jade nest
Yeah, they are from another region so I was just wondering if all oceanic region...
Feel free to provide feedback on the events in #old
zealous turret
Is the "tdm bug" thing real or is it just made up because I see alot of people who shoot at peoples heels and then apparently they get banned
I've seen multiple posts in #old
cyan thicket
If your account has been compromised,you can try to open a new ticket with the C...
Yes, I got the conversation 6 days ago and there was no response
mortal apex
You may try and start again a conversation,since the Customer Service receives a large amount of support requests, @cyan thicket.
jade nest
Is the "tdm bug" thing real or is it just made up because I see alot of people w...
Even if it's a bug, it's better not to use/abuse it because its clearly mentioned abusing/using bugs will also lead to account suspension
jade nest
Hello 1 week 3rd party app not rest your tire is that true ?
That is confidential and you don't need to know that.
jade nest
Avoid using 3rd party apps
night cloak
Can we remove the gmail connection pubgde
grand star
Avoid using 3rd party apps
I don't use those things
celest shadow
Hello 1 week 3rd party app not rest your tire is that true ?
A rating reset is normal for such suspensions.
From Error 403:
In order to improve the game's security environment, we have recently enhanced our defense measures with the security goal in mind. Should you have any concerns regarding an account suspension, please contact the customer service in-game. Thank you for your kind understanding.
celest shadow
Can we remove the gmail connection pubgde
Which one are you referring to? Please provide a screenshot.
grand star
A rating reset is normal for such suspensions.
From Error 403:
>>> In order to ...
I understand thanks but I have a question why my rating not rested it's still same with 1 week suspended
night cloak
السلام عليكم
night cloak
Which one are you referring to? Please provide a screenshot.
The e-mail we connected to receive an award
انا تعرض حسابي للباند
storm flumeBOT
Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
celest shadow
I understand thanks but I have a question why my rating not rested it's still sa...
It does not apply to all suspension types. You may want to uninstall third-party applications such as plugins or anything else that you may have installed in the past, as it may be interfering with the game.
night cloak
@celest shadow The e-mail we connected to receive an award
celest shadow
The e-mail we connected to receive an award
You cannot unlink your e-mail or phone number for now. This feature may be possible in the future.
grand star
It does not apply to all suspension types. You may want to uninstall third-party...
Gotcha thanks a lot have a great day
celest shadow
Likewise.
night cloak
Will e-mail removal come?
humble oxide
@night cloak Whyyy the hell you want email removal
Here I can't even login through it 😫
storm flumeBOT
Please avoid going off-topic, @humble oxide. You may have unrelated conversations in #chat.
normal fulcrum
Will e-mail removal come?
Maybe
humble oxide
My email is linked to the game but in ingame it shows incorrect email when I try to reset password 😔 😔 😔
normal fulcrum
My email is linked to the game but in ingame it shows incorrect email when I try...
That's not email link. That's social account link which is known as Google Play Games
humble oxide
@normal fulcrum We can link our gmail account I guess
I meant I have linked my gmail account but in game it appears as incorrect email
normal fulcrum
<@455089035967332373> We can link our gmail account I guess
Yes. You can use email and password to log in. But that is different from Google Play Games.
humble oxide
That's the old ss tho, Of the ID which i lost and I don't wanna lose my other ID again
normal fulcrum
So are you trying to link same email ID in new account?
humble oxide
@normal fulcrum Ik, I'm trying the same but as it's a beta feature tell me who else is gonna help me??
normal fulcrum
So are you trying to link same email ID in new account?
@humble oxide
humble oxide
@normal fulcrum Nooo, I have linked the account already to this ID but I am trying to login via email and it's not working
😔 👌
normal fulcrum
Have you tried logging in using verification code?
humble oxide
leave it, I got it nothing is gonna help either I'll get the ID back or lose it depends on luck
sterile marlin
My account has been hacked, I have all the information and the evidences , the hacker log in to my PUBG account somehow using Twitter, he linked my account to email and Facebook, I recovered my Twitter account by Twitter support and now I can just log in using Twitter I have all the payment methods, phones , account details , bills and others.
Plz help me to recover my account
jade nest
My account has been hacked, I have all the information and the evidences , the h...
Contact in-game customer support for further assistance.Take help from this conversation
steady elm
Anyone has answer to my question ?
mortal apex
Anyone has answer to my question ?
At the moment that feature, is not available. No information about it,where did you get this?
night cloak
Ah I need some help
Go ahead.
See I changed my server to ME from EU
How did the server change?
I changed it cause of ping issues
Alright, so purposely, now what are you trying to do? Change it back?
Not change it back
I remember there was the video explaining about the 60 day thing but I remember them saying they’ll migrate my rank on the EU server to the current server
But I see it kicked me back to Gold IV
It does not.
The season will be done in less than 60days😭😭😭😭
night cloak
The season will be done in less than 60days😭😭😭😭
Unfortunately, you need to wait for the time to end 
, sorry to hear that.
Ggs
Imma wait till the update
Also, can I know where you get the false information from?
It was a friend of mine he suggested I change if my ping is high
I see, the only option is to wait then .
steady elm
@mortal apex from my list
night cloak
<@720606276626808872> from my list
Where did you got it from social media as for example facebook or etc, and also that might be edited.
somber cosmos
Hello I use one plus 8T
I try play on wifi game load a lot but wifi connection is good
bright imp
Hey I saw this profile and the truth was very disgusting🤬🤬🤬
night cloak
Hi @bright imp I saw that tiktok content is using cheats and stuff, unfortunately it's not against tiktok TOS so it cant be taken down, so do you have the ID of the player and the nickname, oh of course.
fringe cipher
How can I unlink my email from pubg mobile? (Not google play game, the email address) I can't find any place in google account management to unlink it.
night cloak
Hello I use one plus 8T
I try play on wifi game load a lot but wifi connection ...
Is the game framing or lagging when you started a match or only during login?
night cloak
How can I unlink my email from pubg mobile? (Not google play game, the email add...
im sorry, there's no way as of now but you can in the future updates.
fringe cipher
im sorry, there's no way as of now but you can in the future updates.
Thanks.
somber cosmos
It's when I start match and sometimes in lobby
elder topaz
Why the bonus challenge was cancelled ??
bright imp
Hi <@!525735030429974540> I saw that tiktok content is using cheats and stuff, u...
Okay this is the name
somber cosmos
@night cloak ?
vagrant forum
Hey I saw this profile and the truth was very disgusting🤬🤬🤬
You may DM me the link.
bright imp
@vagrant forum okey
night cloak
It's when I start match and sometimes in lobby
When did this happen?
Oh ya also frozen I have cheating video in tiktok as well, I know his main account can I share to you also? @vagrant forum
vagrant forum
You may send those to me through DMs.
night cloak
Great.
jade nest
@steady elm that feature is only available in Korean version of the game.Its not available on global English version of the game.
night cloak
Thank god my feedback was accepted 
i was asking for that for months.
steady elm
@jade nest i also have the Korean version and i've looked for the fracture everywhere and simply didn't find it either
jade nest
Move to #pubg-mobile i know a guy who will help you @steady elm
steady elm
Okey thank you :*
vagrant forum
@tiny stirrup, any modification of the game files will lead to account suspension. Those apps modify game files and hence violate the game's Terms of Service.
vivid comet
obtuse basalt
Hi
jade nest
@vivid comet read this
#questions message
obtuse basalt
How do I report a cheater that's going live on facebook?
jade nest
Is he currently live?@obtuse basalt
jade nest
Report with the live stream link in #cheater-reports and ping error@obtuse basalt
clear laurel
Hi
My account was hacked by hackers and the account was taken and the account was represented
orchid jackal
Hello, I did not violate the rules of the game, I ask you to reconsider the ban, I beg you to unblock me, since I changed the device, and I always played honestly, I am quite a famous player, and I invested $ 1500 in the game, I ask you to help me with this.
My nickname in the game onixORGAZMmm
Id: 5100593933
WiFi
Device: iPhone 12 Pro
Country: Uzbekistan
Thank you.
polar marshBOT
@orchid jackal:
sharp roost
hello any know that how i unlink my 3rd link .. that i dont know some add his number and loging mmy account .. what i do please guide me
night cloak
hello any know that how i unlink my 3rd link .. that i dont know some add his nu...
It is not possible to unlink email or phone number that feature may be available in any of the future updates
one thing you can do now is to contact customer service
plain lark
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5298303932
The name of the account YM丨عبسـي
storm flumeBOT
Please do not use languages other than English, @plain lark. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
polar marshBOT
@plain lark:
sharp roost
@night cloak thanks would you like to tell me where i talk with them ...
sharp roost
is there any real person i talk with them ?
night cloak
answer the auto response correctly and it will guide you to a staff
sharp roost
in which topic i go .. please giude
night cloak
in which topic i go .. please giude
Click this
sharp roost
thanks alot love u bro
tired fractal
warm scarab
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
591542591:The account id
The name of the account user: įRAED
polar marshBOT
@warm scarab:
fathom stump
I opened pubg mobile and suddenly my gyroscope was not working
night cloak
@fathom stump Download a gyro calibrate app and calibrate it.
@vague kelp Unfortunately there's no solution to the problem yet. Contact the customer service in-game for more info.
fathom stump
<@!540526850733113355> Download a gyro calibrate app and calibrate it.
What is that
night cloak
A calibrator app.
fathom stump
A calibrator app.
Can u send me the name or a screenshot
tired fractal
<a:1peepoRain:704449516774097047> <a:1peepoRain:704449516774097047>
@night cloak Any chance they will unban me?
night cloak
There are many apps, just get the one you like.
vague kelp
I can not play game
night cloak
@tired fractal Unban from?
fathom stump
There are many apps, just get the one you like.
I need the app name dude
tired fractal
<@!203775469676396546> Unban from?
night cloak
I don't know any specific app. Just search on Google Play Store.
fathom stump
I don't know any specific app. Just search on Google Play Store.
Im on app store
night cloak
@tired fractal Ono you won't get unbanned, unfortunately. Your account was used to cheat.
vague kelp
How can i update new version
tired fractal
<@!203775469676396546> Ono you won't get unbanned, unfortunately. Your account w...
What?!
@night cloak #691859294458740777 message
night cloak
@fathom stump Oh it shouldn't be a calibration issue for iOS users. Just check if you have the settings disabled, in-game.
vague kelp
@night cloak how can i update new version
fathom stump
<@!540526850733113355> Oh it shouldn't be a calibration issue for iOS users. Jus...
It on dude
night cloak
@tired fractal Yes - cheating was used on that account. It doesn't matter who used it.
tired fractal
How do you know cheating was used on my account?
gritty glade
@tired fractal your account security is your own Responsibility. Customer Service cannot provide you any help if your stolen account used for cheat.
night cloak
@vague kelp It is a problem. There's no solution at the moment. Contact the customer service in-game for more info.
fathom stump
<@!540526850733113355> Oh it shouldn't be a calibration issue for iOS users. Jus...
Its on
night cloak
@fathom stump Can you try a different game and see if the gyro is working there?
vague kelp
That a problem oo ok but my id is hack or some problem
fathom stump
<@!540526850733113355> Can you try a different game and see if the gyro is worki...
Give me the name of the games
night cloak
@tired fractal A 10 years ban is usually for cheating.
gritty glade
That a problem oo ok but my id is hack or some problem
Please clear your sentence.
tired fractal
<@!203775469676396546> A 10 years ban is usually for cheating.
Did you check the link?
wise hawk
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
5213298084:The account id
The name of the account user: EisaDossery
polar marshBOT
@wise hawk:
gritty glade
Did you check the link? <a:1peepoRain:704449516774097047>
Link is not opening
vague kelp
Some problem or my id is hack some one
tired fractal
Link is not opening
It is from a different server.
gritty glade
Some problem or my id is hack some one
😂 Can you please elaborate
vague kelp
night cloak
@fathom stump Google "gyroscope games."
gritty glade
@vague kelp update your game via play store / app store or from the official website of pubgmobiledot com
night cloak
Did you check the link? <a:1peepoRain:704449516774097047>
Yes. I do not see anything different on the link. Could you elaborate here what do you mean?
vague kelp
I already update but its not work
gritty glade
I already update but its not work
No. It's shows your account login with newer version.
@vague kelp which device? Name of device with model
night cloak
@vague kelp It will not work, unfortunately. Someone changed your SRC version. Please contact the customer service. Repeating here will not help your situation in the slightest.
vague kelp
Src version means
tired fractal
Yes. I do not see anything different on the link. Could you elaborate here what ...
I was wondering if there is any chance i can get unbanned because i never used any cheat or anything third party thing or any bug or anything and then a google account was linked to my account and i was unable to unlink it because i have to wait 21+ days. Yesterday someone tried to login my account multiple times (Logged in from a different location, press OK to go back to loading screen) Then i went to bed and now I'm banned
night cloak
You cannot. Create a new account, @vague kelp.
@gritty glade You may wanna read it again.
gritty glade
Ok wait
night cloak
@tired fractal That someone might have used cheat on that account, unfortunately - as a result of you disturbing them.
gilded root
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5117527533
The name of the account user ALSKOO『GIGN』
polar marshBOT
@gilded root:
vague kelp
Plz can u fix my id plz
night cloak
@vague kelp There's no fix at the moment. For now play on a different account.
night cloak
@vague kelp There's no information for that. But it is actually an unfortunate situation.
tired fractal
<@!203775469676396546> That someone might have used cheat on that account, unfor...
There is nothing i can do?
night cloak
Unfortunately, no. Remember to always use 2FA on your linked methods from now on. So such unfortunate things does not happen again.
tired fractal
vague kelp
One last question that id can fix or not
night cloak
vague kelp
That problem is solve or not
night cloak
@vague kelp Not - at the moment.
tired fractal
Saw this on my other account
night cloak
I noticed from my clan. :/
tired fractal
crystal moth
Saw this on my other account <a:1peepoRain:704449516774097047> <a:1peepoRain:704...
season 7 was when free hacks was released
so you mightve got conquerer by hacks
tired fractal
season 7 was when free hacks was released
I know, i pushed conqueror against hackers and it is possible, never used any hack and it is season 17. By now if i had used any cheat i would have been banned much earlier
crystal moth
I know, i pushed conqueror against hackers and it is possible, never used any ha...
yes i know its possible
just telling
tired fractal
no need to tell me
feral forge
It took 1yrs to fix or some days
next update.
vague kelp
Season 18
vague kelp
Ok but my id is hack by anyone or some problem
stuck gazelle
how to know how much time i waste on pubg mobile
crystal moth
how to know how much time i waste on pubg mobile
is that a question?
waste seriously?
fiery sand
Hey good evening Kindly request you to remove the block from my account , Im playing legal and i paid 10000 USD to buy the RB and i want the reson to block my account. Please I'm looking for the replay as soon as possible Regards my ID: 5160063871
crystal moth
sure !
stuck gazelle
@crystal moth i played pubg since pubg season 2 but not getting a single mythic or some good skin but my friend who plays 1 hour a week and now have no interest in pubg gets mythic item and glacier skin how
crystal moth
<@!784688822834954240> i played pubg since pubg season 2 but not getting a singl...
thats luck
stuck gazelle
luck or try to make people addict
crystal moth
that isnt the games fault
stuck gazelle
@fiery sand buy pubg mobile official hack dont buy from third party
jade nest
@stuck gazelle you can move to discussion channel #pubg-mobile or #chat
stuck gazelle
@crystal moth thats the fact brother
valid dagger
where can i report a facebook group that sells pubg account?
crystal moth
by the way i have a question buying a pubg account can it lead to a ban?
jade nest
Buying/selling of Accounts is against PUBGM TOS@crystal moth
crystal moth
theres a pubg partner bought a account
but he still has his partner
(for his teammate that got banned)
heavy vortex
report him. I would like to see him get rekt
crystal moth
report him. I would like to see him get rekt<:kappa:707339063832739860>
he cant hes #1 on populariity ranking
marsh locust
I accidentally clicked below 18 in settings... It doesn't allow me to change it now... I need to change it... Coz I am a streamer
Can you help in any ways... Please?
jade nest
If you have proofs that the account has been sold/purchased then report it in an ADMINs DMs@crystal moth
valid dagger
i cant dm you
crystal moth
and everything
valid dagger
oh wait
crystal moth
If you have proofs that the account has been sold/purchased then report it in an...
agent p?
valid dagger
its open
marsh locust
Is there something you could do pleaseeeee
lunar sedge
Hello, PUBG MOBILE. I love PUBG MOBILE and respect its policy very much, I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5455463837
The name of the account use
〆 Dark ๛
polar marshBOT
@lunar sedge:
crystal moth
You can report it in any of the Admins DMs.But only if you have valid proofs
yes a full video
posted by him
marsh locust
Is there something you could do pleaseeeee
Coz i am beginning to emerge jn
crystal moth
not his account
sinful jungle
Dear pubg mobile staff:
I am here to complain about deactivating my account I play this game from its begging and paid a lot of money and I reach conquer in 6th season this profile means a lot to me in addition I play in honest way without cheating so please solve my problem and bring me back my account
Best regard
ABUTTURKi l ViS
My I'd
5160063871
night cloak
Coz i am beginning to emerge jn
you have to wait no other ways
crystal moth
but ig u guys dont
feral forge
i heard that there’s no confirmation button for this setting. if yes, feel free to suggest it in #old @marsh locust
crystal moth
so its useless and he bought it he even told
in the video
and he deleted the video
sooo
jade nest
Contact in-game customer support for further assistance
cedar locust
fleet wigeon
Contact in-game customer support for further assistance
Customer Support are all bots. Not a single Human are there
jade nest
Customer Support are all bots. Not a single Human are there
Provide them the answer they seek and they will contact you within a week or two
fleet wigeon
Provide them the answer they seek and they will contact you within a week or two
Better to talk to human than bots.
valid jewel
Hey im here to ask is midasbuy an official pubg link or not
Since I know multiple people who bought from there and I’m just confused whether it’s a scam or not
fleet wigeon
Yes you can trust that site
jade nest
Hey im here to ask is midasbuy an official pubg link or not
Use this to buy UC
https://www.pubgmobile.com/pay
valid jewel
Use this to buy UC
https://www.pubgmobile.com/pay
That’s midasbuy but ok
Also I have this problem that if I disconnect for a while I have to exit the match, before when I disconnect I can enter the match normally if I wasn’t dead
Is this a network problem or ingame problem?
valid jewel
I remember I used to disconnect more then now a days and I can normally enter the game
fleet wigeon
Mocha any other idea for my account 😅🙄
fleet wigeon
It's up 👆
cedar locust
حظر مفاجيء من اللعبة .10 سنوات
storm flumeBOT
Please do not use languages other than English, @cedar locust. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
dusk coyote
How can i unlink email somenone hacked my acc with email i need to unlink
Please Help!
night cloak
How can i unlink email somenone hacked my acc with email i need to unlink
It is not possible to unlink email
cedar locust
Attended a surprise from the game. 10 years
polar marshBOT
@cedar locust:
fleet wigeon
Who is Google ? A real bot google
night cloak
Who is Google ? A real bot google
in#chat
eternal canopy
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id5784525633 The name of the account user PS I سعودي
polar marshBOT
@eternal canopy:
storm flumeBOT
Please do not use languages other than English, @eternal canopy. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
night cloak
In the last games i noticed ppl lagging
It become impossible to kill them
Their teammate were walking normally while one of their team mate were literally using lag hack somehow
old path
Hi, my account has been hacked, he changed the name, kicked everyone from my clan, wasted all the uc etc... I never gave my password to anyone, and also never clicked on any weird links. Luckely he didn't change password, I was still having access to the account so I just changed the password, am I safe now ?
coarse fox
Good afternoon PUBGM! I play 4 seasons, I got hacked. Help me please. I don't know what to do, I made all the bugs before the ban, help PUBG MOBILE 😭
ID: 5280545930
Nickname: KḾ SUNdeT
Device: Xiaomi Mi 9T pro
Country: Kazakhstan
Chain: Beeline KZ
polar marshBOT
@coarse fox:
onyx plover
@lime juniper that's true inspector team on reporting cheaters are sleeping, in all match even power armor, TDM , classic match cheater Kingdom like Kings. Wake up, the popularity of the game is approaching zero ...
hidden stone
Hello, PUBG MOBILE. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE 😐
polar marshBOT
@hidden stone:
jade nest
Hi, my account has been hacked, he changed the name, kicked everyone from my cla...
Enable 2FA in your social media linked to your game account
jade nest
2Factor Authentication@old path
old path
Oh double vérification ?
fringe cove
Yes
old path
Did it ages ago, this game is just broke
steep sun
Please pubg help me please get back mt account I have email linked and twitter the hacker have Google play games only 06-feb he add my account the hacker this link
jade nest
You already got reply from in-game CS.Now wait for their another reply @steep sun
What is your Issue?
steep sun
You already got reply from in-game CS.Now wait for their another reply <@6949721...
Oky I have all payment purchases all I send wallhi why I can't play 16 days my account cuz he say version new update
night cloak
What is your Issue?
I am getting this message when I am trying to access bones challenge
jade nest
Your country@night cloak ?
night cloak
@night cloak is bonus challenge showing to u?
jade nest
Oky I have all payment purchases all I send wallhi why I can't play 16 days my a...
No other choice then waiting 
night cloak
<@456226577798135808> is bonus challenge showing to u?
No just a options
but in my there is no option
steep sun
No other choice then waiting <:GWcmeisterPeepoShrug:403295315685539852>
Oky sir
snow geyser
I just want to ask whether bestrunic dot com is legit or scam?
jade nest
What is that?@snow geyser
jade nest
<@!458058001451057161> where is bonus challen ge?
Bonus challenge is only available in some regions.And there is no list available of that
snow geyser
Bonus challenge is only available in some regions.And there is no list available...
Just visit the website but don't give any personal information.
jade nest
No,thanks@snow geyser
idle shadow
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id :5285155893
The name of the account user :『SB』MeMo๛
polar marshBOT
@idle shadow:
vital wyvern
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id :5423884881
The name of the account user :『SB』NOUR๛
polar marshBOT
@vital wyvern:
cinder pawn
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id :5389910144
The name of the account user :¤Al3lmymoka¤
polar marshBOT
@cinder pawn:
reef mist
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id :5259503567
The name of the account user :yassinMA
polar marshBOT
@reef mist:
vapid oyster
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account has hacked has Iswear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id No. 8269935755
distant gust
Hi
fleet wigeon
Hello
feral forge
how may we help you? @distant gust @fleet wigeon
distant gust
Reality is greatest power of pubg
feral forge
Reality is greatest power of pubg
feel free to suggest your ideas in #old
wild current
guys i need help please ... from 3 weeks i got banned for 1 week and i lost my rank to bronze V then i started to rank again to conqueror tier is that possible to catch the conqueror? or i cant get it this season?? please i need help
feral forge
@wild current yes. but seems like you will have to play very hard as your tier got reset.
fleet wigeon
As I have told earlier that I am not able to login but now I am not able to download resources (in-game maps and other ).I myself fixed the login issue (I don't know how I did but I did it😆 )
Also it shows the same error.
Error code :
556793879
feral forge
have you tried using a dns? @fleet wigeon
fleet wigeon
You mean VPN I used that to login but the resources doesnt download
I regret for uninstalling the game.
feral forge
we don’t recommend the usage of VPN as it comes under 3rd party apps.
@fleet wigeon where are you from?
fleet wigeon
Nepal
fleet wigeon
@feral forge
polar marshBOT
@hot field:
foggy perch
sick shale
@foggy perch Report it in #cheater-reports with the link
pure spruce
hello i am having a issue, my game is stuck at that loading interface (starting pubgm)
earnest cove
hello i am having a issue, my game is stuck at that loading interface (starting ...
Which country / region are you from?
pure spruce
Which country / region are you from?
im from bangladesh
🇧🇩
my game and emulator is updated
jade nest
@pure spruce try using a DNS
pure spruce
i got it officially from gameloop.fun
pure spruce
<@547054962249564168> try using a DNS
google will be better ig ?
pure spruce
Thanks.
jade nest
But you are on emulator better ask in #emulator-support
pure spruce
can i get the role.
earnest cove
This channel is for game related support only, @pure spruce.
fleet wigeon
It doesn't work 😔
jade nest
Use .emulator in #481204134859505684 @pure spruce
feral forge
@fleet wigeon have you tried repairing the game?
pure spruce
This channel is for game related support only, <@!547054962249564168>.
that loading thingy is related to game that's why i asked it here.
earnest cove
that loading thingy is related to game that's why i asked it here.
I was replying to your query regarding the role.
pure spruce
Okay.
feral forge
and i suggest you not to use VPN as i told you earlier. use DNS instead. @fleet wigeon
stable ether
can anyone help me with trade location in metro royale radiation modeI found it once and died and I can't remember where it was :(
fleet wigeon
Yes I am using DNS but it shows both DNS AND VPN icon
polar marshBOT
@unreal osprey:
fleet wigeon
@feral forge watch this
feral forge
install the 1.1.1.1 DNS app and try again. see if it works. @fleet wigeon
civic halo
Go to settings check upper right corner
feral forge
unlink social media? @night cloak
night cloak
no email
feral forge
the method is still in beta phase, so unlinking is not possible at the moment. @night cloak
viral crow
Hello pubg
My server changed by mistakely can you change it to asia again
Is my humble request
Thank you Pubg
feral forge
how did your server change? from basic settings? @viral crow
viral crow
Please can anyone help
I don't know
@feral forge can u please help with it
Humble request
hallow gulch
sadly, Nothing can be done but wait for the cooldown to end.
feral forge
@fleet wigeon glad to hear that:))
viral crow
U can't help with this
fleet wigeon
<@!498704436051574785> glad to hear that:))
Thanks for helping me out.
viral crow
😖 😖
hallow gulch
For further information, contact customer support as we have nothing to do with the game itself.
viral crow
Please help pubg
fleet wigeon
Bro you can change it after 60 days
feral forge
did you join any custom room recently? @viral crow
hallow gulch
Can anyone please help
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team.
Refer to what's written above.
fleet wigeon
Do brothers in arms in asia server may this help you.there is a glitch don't know if they patched already but you can change server by doing this
Sorry for exploiting bugs
fleet wigeon
It's already patched then
feral forge
do not encourage players to misuse bugs or glitches.
white socket
i was purchasing prime plus my money is out but prime plus is not activated
feral forge
Sry for the inconvenience
however you may share your suggestions and concerns in #old. sorry for the inconvenience too
please contact the in game customer service for purchase related issue. @white socket
white socket
please contact the in game customer service for purchase related issue. <@!54349...
its 4 days ago i contact in gamge customer service but they not reply
@feral forge
candid kestrel
vale hill
You're angry, right?😂😂
candid kestrel
Customer sevice said i have lack of evidence i already send all my payments and my national ID. And the time i started linked my facebook
white socket
@night cloak i was purchasing prime plus my money is out but prime plus is not activated and its 4 days ago i contact in gamge customer service but they don’t reply
fast haven
Is there a problem if I use more than one Google Play account to recharge my PUBG account?
night cloak
@white socket Go to your app store settings > subscriptions > take a screenshot of the subscription and send it to the customer service in-game.
@fast haven It doesn't matter how many/which account you use to spend in-game.
white socket
@night cloak i do it but it’s too long time they don’t reply me it’s 4 days ago
night cloak
@night cloak All the players are free to choose their own server. Play with your team members; or you can find people in #activities channel - to avoid matching with random people.
@white socket Did you send the receipt? Could you share a screenshot of the conversation? Make sure to censor the private infomation.
stuck gazelle
THIS is how paid hackers kill us. thank you pubg mobile
white socket
<@!543495065914310668> Did you send the receipt? Could you share a screenshot of...
yes i send the receipt with order id but i don’t know why they won’t reply me
night cloak
@white socket Could you share screenshots of the conversation? Make sure to censor the private information.
white socket
@night cloak ok wait
stuck gazelle
@vagrant tulip i am sure you give me excuses.
because you guys have no answer to reply . just tell me how he killed me
he is driving a car and simultaneously firing while driving . new hack in market
your report system is bullshiy
white socket
@night cloak
night cloak
Did you send it four days ago?
white socket
yes@night cloak
night cloak
How do you get in contact with customer support is there a email or something
@stuck gazelle I agree there is no visual bug the guy is legit hacking
How do you get in contact with customer support?
fleet wigeon
@stuck gazelle nepali ho 🤣
night cloak
@white socket Could you DM me the entire conversation? Again, make sure to censor the private information.
@vagrant tulip It is unrelated.
@vagrant tulip I don't think the customer service asked you your total payment history. Don't give any extra information they didn't ask for.
Can I see a screenshot of the questions?
You did not send the date in (YYYY-MM-DD) format. And, you can directly attach the screenshots in chat. You don't need to share such links.
candid kestrel
Maybe i will not play again pubg. Action is not good and very disappointed i already send all the receipts they want. And i told them also that my facebook linked in my account and my linked gmail account is the same only the hackers twitter account is different. And they reply me with lack of evidence
night cloak
And, number 4 answers are in wrong order. Only send your oldest payment and your 3 months old payment. Not 3 random dates.
@candid kestrel Could you DM me the entire conversation? Make sure to censor the private information.
rough cedar
i got banned few days ago for 10 years..but i didn't participate any kind of such activities...what can i do?
already mailed them but no proper response
polar marshBOT
@rough cedar:
placid gorge
I can help you to answer. The question well bro
night cloak
@vagrant tulip Please contact them again and make sure to submit all the correct and the requested information. Let me know after 3 days.
placid gorge
I texted you
dull cobalt
Hello,pubg mobile.iknowthatyouareverybusyduetotheLargs number ofmessaes.ihadnoprblem with my account.myacconthasbeenbanned for noreasonand isweartodoor use external mater is and that iplay clean play and imake very carful toLom ply with the termsand inte gritty oftheg ame iaskyouto solveaproblem as soon as possible because iam wrong ed thank you pubg mobile the account id5492999700 then ameo fthe account user mostafaandzi
polar marshBOT
@dull cobalt:
rough aspen
I have a problem ?
hallow gulch
I have a problem ?
Go on.
night cloak
Im from India having High ping problem how to resolve
rough aspen
I have this achievement, my account is stuck on 51 of more than 3 seasons, knowing that I have opened more than 500 boxes
jinxed II
hallow gulch
Im from India having High ping problem how to resolve
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at <https://www.pubg.com/en-us/category/announcements-en-us. >
rough aspen
Well, to my problem, I am not in India
hallow gulch
I have this achievement, my account is stuck on 51 of more than 3 seasons, knowi...
You have to fail from getting a legendary.
rough aspen
You have to fail from getting a legendary.
Yes, I know, I failed to get legendary over 400, but the achievement was stuck in vain
I even completed JINXED IV but JINXED II is stuck on 51
hallow gulch
I even completed JINXED IV but JINXED II is stuck on 51
Try a routine repair.
night cloak
You can only complete the achievement , only when you open 70 coupon cost of 120 uc and you must not get single legendary in between other wish it will go agin to 0
Im not able to play tournament
rough aspen
I have done everything you can imagine and deleted the game completely and tried from the phone and the emulator, but to no avail. I have this problem from more than 5 seasons and I say that the problem will be solved in the next update, but it is to no avail
rough aspen
You can only complete the achievement , only when you open 70 coupon cost of 1...
Are you wrong I have two accounts and my achievement is complete
night cloak
I have done everything you can imagine and deleted the game completely and tried...
I have completed achievement by collecting 70 classic box where I didn't get any legendary in it totally luck
I change my region to play tournament but still cant play tournament when i tap on tournament and than challenge
It seems like you region is noe Eniligble for the tournament
rough aspen
I have completed achievement by collecting 70 classic box where I didn't get an...
Well, I have opened more than 400 classic and golden boxes, nothing legendary has come to me, and the number is fixed to 51 and never changes.
@hallow gulch Did you send a picture of the problem?
dark condor
I can't change my game name as ' T a m i l '
night cloak
Ok you totally not understand my concern you must not get a single legendary in row if you get then the count will go to 0
rough aspen
Ok you totally not understand my concern you must not get a single legendary in ...
No, you are wrong, not at all
rough aspen
Ok you totally not understand my concern you must not get a single legendary in ...
Your statement is not correct and you are not a support or developer, please do not interfere as long as you do not understand
night cloak
Ok
sage depot
What is this @piston
You are saying only two social media is allowed and its giving another option @celest shadow
celest shadow
You are saying only two social media is allowed and its giving another option <@...
Correct, you are only allowed to link up to a maximum of two social media accounts to your PUBG MOBILE account. This is a possible visual error, please try repairing your game.
solar turret
pls add a place where we can trade metro items
channel we nned to trade for metro items
celest shadow
A channel in the server or in the game, @solar turret?
solar turret
in the server
celest shadow
Feel free to use #activities, @solar turret.
reef mantle
Someone hacked my account which had only one social media account linked. He processed the unlinking process and used something which resulted in 7 days ban. Now i will have no access to my account after the ban will be relieved. What can i do??
solar turret
that will be nice 👍
i have seen in some discord channels that you can trade metro items
celest shadow
that will be nice 👍
i have seen in some discord channels that you can trade me...
Our #activities channel is to find other PUBG MOBILE players to perform in-game activities. You may send your requests there, thank you for your suggestion.
Do not send unnecessary media here, @night cloak.
obtuse talon
Hello PUBG MOBILE I very much regret that my account has been prepared and I hope for a return as soon as possible. I love my old account and I love PUBG MOBILE
night cloak
@celest shadow ok sorry
reef mantle
Someone hacked my account which had only one social media account linked. He pro...
I have tried everything given in In-game support but it did not help at all. Please help my account was level 71 ans it all will be wasted 😭😭
celest shadow
Hello, @reef mantle. If your account gets suspended, and if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.
We recommend you to contact the customer service immediately in the game for further assistance. You should also check if any of your linked social media accounts are compromised and secure it by changing your passwords and enabling two-factor authentication.
polar marshBOT
@obtuse talon:
reef mantle
Same thing was shown by in-game support thing. GGs my level 71 account is gone 🙂🙂
spiral kettle
hi pubg my account was banned for no reason its saying for violating regulations but i dont use cheats also i got ban when i was in cheer park
polar marshBOT
@spiral kettle:
night cloak
do not get banned if my iphone is jailbroken but don’t install any tweaks that against pubgm @celest shadow
celest shadow
Having a rooted or jailbroken device in itself will not trigger the anti-cheat, @night cloak. It is only when you use sketchy softwares and have it run simultaneously with PUBG MOBILE, then an alert is raised.
night cloak
Having a rooted or jailbroken device in itself will not trigger the anti-cheat, ...
perfect thanks🤍
reef mantle
@celest shadow my account is not banned but the hacker unlinked it from my social media account and now i have no access. Just reply should i forget about that account or something can be done in this case?
celest shadow
You just mentioned that your account was banned for 7 days?
reef mantle
It was banned for 7 days and in that time the hacker unlinked my social media account.
celest shadow
Do not interfere, @sage depot.
sage depot
Ok sorry
celest shadow
It was banned for 7 days and in that time the hacker unlinked my social media ac...
Do you not have any other social media or e-mail/phone number linked to your PUBG MOBILE account?
celest shadow
This is a matter that we cannot help resolve here on Discord, @reef mantle. Please contact the in-game customer service for further assistance, and inform them of your issue in detail. Patience will be required when awaiting for a response, as they receive a large number of support requests every day.
reef mantle
Thanks for your support@celest shadow
celest shadow
We wish you the best.
small roost
I selected europe from season14 and still playing in that, but when I joined my friends team (who plays middle east ) and they made me leader, when I went to change the map I by mistakley clicked on FPP THEN AFTER THAT IAM GETYING PLUS IN MIDDLE EAST
solid briar
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @solid briar.
terse sundial
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id : 5373738038
The name of the account : R7丨'ＦＡＤＹ
polar marshBOT
@terse sundial:
peak heath
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5230226229
The name of the account user
polar marshBOT
@peak heath:
night cloak
Are PUBGM KR servers down? It looks like it works on everyone elses devices except mine
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
woeful hare
Hy
i want help from an admin
i just found my account got linked with email and i'm the owner of the account but i don't know who did link it
please i want as soon as possible to unlinck it or change it i have all the proves its my account and i'm scared to lose it
and this is the id of the account please help me as soon as possible 5452626302 😢
jade nest
Contact in-game customer support for further assistance@woeful hare
Follow this conversation
woeful hare
How much time may it take !
hidden ledge
Is it possible to return my account that The Hacker Hacked His EMail then Unlinked all my Social media Accounts on it?, I have My Registration Date, My Transactions, My old Screenshots while playing my Old Name I need to prove it’s mine
It’s My Account from 2018
I lost everything
steep sun
Follow this conversation
I send all payment purchases and time start pubg still he play hacker my account
jade nest
I send all payment purchases and time start pubg still he play hacker my account
Read the last message.They will get back to you soon
jade nest
Is it possible to return my account that The Hacker Hacked His EMail then Unlink...
Contact in-game customer support for further assistance
olive isle
@torpid quail bro i am facing heating issue on pubg mobile my phone have Snapdragon 855+ and 8 gb ram and 128 gb storage + liquid cooling how to fix this problem
steep sun
Read the last message.They will get back to you soon
Oky sir
jade nest
<@505290638959312896> bro i am facing heating issue on pubg mobile my phone ha...
It would be better if you once reset your phone.That should improve the performance of your device.
lethal oar
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 61219180492
The name of the account user M々BŁAÇK ๛乄
polar marshBOT
@lethal oar:
analog spire
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:547487197
The name of the account user ēنقوشيū
storm flumeBOT
Please do not use languages other than English, @analog spire. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
polar marshBOT
@analog spire:
grim oracle
All teams with hacks is have invitation on pmco top 32 wtf ? No ban ? Only hackers and teaming players
waxen parcel
quaint python
night cloak
anyone can tell me why i am not getting conq my id level is 40
agile anchor
Where would I submit a suggestion for a future updates?
compact ibex
Hi my pubg account got hacked the hacker first hacked my facebook account which he has disabled and i no longer have access to my facebook id, i only have 3days left out of 7 after that my account will be removed from pubg facebook please help.
jade nest
Hi my pubg account got hacked the hacker first hacked my facebook account which ...
Contact Facebook customer support.Also contact in-game customer support
compact ibex
Account is showing disabled the hacker has disabled my account i only have 3days left after that he will remove my facebook linked account
I have tried contacting facebook but my account is disabled and there is no support
abstract meteor
@quaint python i think server problem because i have the same
compact ibex
In game customer is closing my case after i say them that i dont have other linked account with my pubg
I am in India the hacker is from Pakistan.. he is using pakistani flag
night cloak
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id6481245427
The name of the account userDIEジ『MR3B』
polar marshBOT
@night cloak:
compact ibex
I am playing on that account since the past 2years i also have the royal pass from season 4
Account is showing disabled i cant login in to the facebook the hacker has disabled my account
night cloak
why my headshot is 0%
compact ibex
@jade nest account is showing disabled on Facebook coz hacker has disabled my facebook so i can't relogin my pung from facebook and get my account back
jade nest
Only in-game Customer support can help you with account related issues.No one here on Discord can do that@compact ibex
jade nest
why my headshot is 0%
Because 2 headshots kills out of 4026 is equal to almost 0%
abstract meteor
the ping is too high. my internet is stable.
compact ibex
@jade nest i have tried to contact in game support but they are closed my case i only have 3days left after that the 7 days will be over any my facebook linked account will be removed please help
night cloak
i am on ace 19 star
jade nest
<@458058001451057161> i have tried to contact in game support but they are close...
As i told only they can help you.No one here can
compact ibex
Do they have live chat?
@jade nest do they have live chat? So i can explain what hackers are doing and selling others account
jade nest
They respond only if you give bots question answers correctly
I cannot assist you any further
Plz contact in-game customer support again
vestal fern
I only added gameloop to Gaming with Radeon and then got banned. <@&639889499718942720>
polar marshBOT
@vestal fern:
compact ibex
@jade nest i have tried talking to in game assistant but wasn't able to get a person replying i need some one from the pubg team to hear my problem that how a hacker is stole my 2yrs old account and i or pubg mobile cant do anything
jade nest
As i told only they can help you.No one here can
^^
Sorry to hear that,but no one here can do anything about that
compact ibex
@jade nest then what should i do rather then in game assistant?
jade nest
That is the only way to contact them.You can also use pubgmobile_cs@tencentgames.com
compact ibex
Okay thank you
deft hazel
Hello, PUBG MOBILE. I know that you are very
busy due to the large number of messages. I had
no problem with my account. My account has been
banned for no reason and I swear to do or use external
materials and that I play clean play and I make very
careful to comply with the terms and integrity of the
game.
I ask you to solve a problem as soon as possible
because Iam wronged. Thank you, PUBG MOBILE
The account id5351473177
The name of the account userRayes《MaX》
polar marshBOT
@deft hazel:
eternal jacinth
Hello,PUBG MOBILE.I know that you are very busy due to the large number of messages. I had a problem with my account, My account has been banned for no reason and I swear i don't use external materials and that I play clean and I am very careful to complete the terms and integrity of the game.
I ask to solve a problem as soon as possible.Thank you,PUBG MOBILE
The account id:5367638315
The name of the account user:『G3』FAILURE
polar marshBOT
@eternal jacinth:
jade nest
What is this template 
chrome flare
Hello, PUBG MOBILE lite. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE lite
The account id 71040284106
The name of the account user KheledBeur
polar marshBOT
@chrome flare:
brazen stirrup
hi pubgm account has gone someone just stole my account and transform it to another account can you guys return it to me pleaes i have been paying for it like 30 100$ dollars pleaes
i have all the information to provie that my account get stole
pleaes pubg you are the only solve to my problem
celest dew
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id
5526735838
The name of the account user
『جايك』R3
polar marshBOT
@celest dew:
brazen stirrup
my id :5143371355
my username :- 《TKC》ÐÂRK
my account get stolen can you return it PUBG MOBILE PLEAES i have all the infos to prove that
hidden ledge
Will that work or just they will close the conversation?
jade nest
That will work@hidden ledge
jade nest
my id :5143371355
my username :- 《TKC》ÐÂRK
my account get stolen can you retur...
Contact in-game customer support for further assistance.Use this conversation as a help
brazen stirrup
@jade nest i tried but they dont respone
compact ibex
@jade nest i have agin emailed to the given pubg support email id please help me
clear laurel
Hi, my account has been hacked. By hacker and manipulated. The account is by fraud, and it has been classified for 3 days. Please return the account because the expense on this account is more than $ 1200
polar marshBOT
@clear laurel:
jade nest
<@458058001451057161> i have agin emailed to the given pubg support email id ple...
I already told you.Only in-game customer support can help you.No one here can
compact ibex
@jade nest if they have helped then why in the middle of the night i am texting you.. evey time just bots reply
jade nest
Why do you think people here are related to in-game customer support
This is community server,not in-game support
tulip basin
I got my account banned for no reason please check it out
BAD乛》BOY《
polar marshBOT
@tulip basin:
dire vault
cant start game
night cloak
I'm not able to join in tournament in pubgm
You region is not ineligible for the challenge what is happening
Region Singapore
Playing in India using nord vpn
Account id 5170238313
Resolve it if possible
dense hare
Can i get ban for using bagt app from playstoer?
sick shale
@dense hare What's this app?
dense hare
For fps and grafics change
storm flumeBOT
Use of unauthorized third-party software or methods, @dense hare, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
bronze tide
I need help with this u guy don’t even know German
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @bronze tide.
sick shale
@bronze tide How can we help you?
dense hare
@sick shale BAGT app safe Or not
storm flumeBOT
Use of unauthorized third-party software or methods, @dense hare, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
night cloak
@dire vault me too
bronze tide
I got banned for 10m 2 time I don’t know why
polar marshBOT
@bronze tide:
night cloak
cant start game
buoyant bane
Hello I have account and I think there is misunderstanding.The system band me one week and I didn’t make anything wrong I am professional player and I am playing pubg since season 2 My ID :572458335 and my name in the game itx187 so please check my account and remove band because I think this is not fair and this will make costumer lose ratifier in pubg mobile.This make me feel disappointment please check my account and I will be grateful for you.
polar marshBOT
@buoyant bane:
night cloak
Brother, I can no longer get into the game. It needs a lot of time
Hello, can anyone answer my question?
quartz stump
Someone is logging into my brother's 2-year account via in-game e-mail, threatening the child, please help me.
night cloak
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5354217172
The name of the account userSANABARZNJY
polar marshBOT
@night cloak:
feral forge
Someone is logging into my brother's 2-year account via in-game e-mail, threaten...
please contact the in game customer service. only they may help you. you may refer to this
gray cypress
can we start match in gameloop emulator and then logout id to enter match in any other emulator like memu etc ? is it safe or not ?
feral forge
type .emulator in #481204134859505684 to access to #emulator-support channels. @gray cypress
quartz stump
@feral forge
I contacted the support team. No response for 2 days.
feral forge
<@!726389094418087977>
I contacted the support team. No response for 2 days.
refer to 5.4 in #faq and please wait patiently.
zinc escarp
hi. how do i fix this?
fiery bolt
Hi, I cannot log in with google play. I even tried to log in using my linked E-mail but don't receive verification code. Contact us gives me useless automatic responses. Where can I find help ?
zinc escarp
I'm getting that this
feral forge
@zinc escarp it seems like an unauthorised person has logged into your account and modified the game's file. you should first identify which linked social media account was compromised or might be hacked by another person. do recover your social media account or enable 2FA changing password and details etc.
and you will have to wait for the next update for the game, and the issue would be resolved on its own.
zinc escarp
@feral forge omg if its true that's bad.
but how do i know what ac got hacked? i have linked it with fb and g.mail. i do have 2fa for gmail.
feral forge
I'm getting that this
refer to 4.5 in #faq see if it helps.
zinc escarp
ok thanks
wise sparrow
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 51309725729
The name of the account user 『ツ』Maamoon
polar marshBOT
@wise sparrow:
feral forge
otherwise install the 1.1.1.1 DNS app and see if it works too. @zinc escarp
zinc escarp
ok I'll try that too
seems alot of peeps are having that issue as well. might be game bug.
feral forge
This usually occurs when your account has been compromised, then accessed by an unauthorised person who uses a modified version of the game to log in.
zealous turret
yea they change SRC version to 999999 and it causes that
zinc escarp
oh. idk what to do now. i was able to login until few hrs. the resource packs got stuck so i decided to reinstall.
feral forge
have you tried both dns? @zinc escarp
zinc escarp
dns?
zinc escarp
i don't understand what 4.5 is? I'll give the app a try though
kind mauve
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5226628286
The name of the account user 『MG3』Osama๛
polar marshBOT
@kind mauve:
zinc escarp
@feral forge oh sorry i was looking in wrong place
molten moat
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:5193364955
The name of the account user:Alloush《USA》
polar marshBOT
@molten moat:
zinc escarp
@feral forge woah i used dns 1.1.1.1 and i was able to log in. i still don't understand how though? i don't think my ac is hacked. could it be game bug?
feral forge
not sure at the moment. as the main reason is due to what i have mentioned earlier. but glad that your problem is now solved!
zinc escarp
@feral forge also thanks alot. i was losing head for quite some time now.
@feral forge but pubg is really sensitive about 3rd party apps. won't i get in trouble like maybe get banned for using this app?
feral forge
no. this should be safe to use. the word ban has triggered the bot. you will get unmuted later. @zinc escarp
rose crest
My frien got his account hacked what should he do?
feral forge
do he still have access to his game account? @rose crest
rose crest
no
feral forge
no
then he should contact the respective social media and do recover his account first. please refer to 2.8 in #faq
feral forge
only if he still has access to his game account. the customer service could help him to unlink one of the social media. @rose crest
rose crest
No he doesn't he was completely hacked and was locked out of his social media.
feral forge
then he should contact the respective social media and do recover his account fi...
@rose crest ^ then refer to this message.
tired fractal
What is your issue?
idle echo
Hi i am getting proxy error when i try forget my email password and recieve no code. Please help unable to login.
tired fractal
Can you send a screenshot of the problem?
devout glen
Why can't I log in via email?
idle echo
Why can't I log in via email?
Same problem here too. Cant even login with phone number. Pubg sucks.
twin crane
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 6894360787
The name of the account user a as
polar marshBOT
@twin crane:
willow scarab
Can you guys please add New Training grounds like in Game for Peace
broken fern
Is anyone else not able to login using email/number?
idle echo
Is anyone else not able to login using email/number?
Yes me too. Its been since this night.
grim oracle
Why haven't the teams that have teamed up to qualify been banned on pmco ?
coarse fable
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:5281301590
The name of the account user:PUK''DYA
polar marshBOT
@coarse fable:
keen trellis
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5164715228
The name of the account userMOSTAFA《STG》
dire vector
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5474580156
The name of the account userهتَلرًヅ
polar marshBOT
@dire vector:
night cloak
My account is linked to email bit it shows that link option agian, is that an error?
raven marlin
I can’t join to my account ?!
hallow gulch
I can’t join to my account ?!
Mind me asking, where are you from ?
hallow gulch
My account has been hacked
Please contact customer support.
hallow gulch
My account is linked to email bit it shows that link option agian, is that an er...
could be a visual bug, feel free to report it in #old.
gloomy iris
Please contact customer support.
How i contact them
hallow gulch
How i contact them
Via the login page 
hallow gulch
<@671087554375712784> what about the gyroscope glitch?
You can report it in #old if you haven't already.
polar marshBOT
@tulip bane:
hallow gulch
My account was hacked into and I am getting ban for plug-in
Contact customer support for account suspensions.
olive dove
@night cloak advertising and self promotion is not allowed, please avoid sending similar links.
gloomy iris
Via the login page <:arrow_down:756135673144147988>
I need to contact them from discord
olive dove
goodmorning , may i ask why am i receiving this
Looks like an issue with your internet connection
hollow laurel
Is that all?
Because im worried
I dont play with hackers
Nor do i hack
How did i got banned
shy prism
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game And I think that there is a problem with payment, and that is not worth this period for the ban, as I want to settle the amounts due. Thank you very much.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id : 5306463174
The name of the account user: ٭๏ＪモＲＫＯ
polar marshBOT
@shy prism:
drowsy stag
I was playing metro and it said I was playing fame 2 and it put me in a fame 3 advanced mode and I lost gear not know it was level 3. Please help
And I am really mad cus now I've lost stuff I'm probably not gonna be able to replace
@hallow gulch
spiral light
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:5252361229
The name of the account user: ELMASRY9
polar marshBOT
@spiral light:
night cloak
Hello, i just got banned for 7 days for no reason, i never cheat or play with game data. this is my id : 5171068652
polar marshBOT
@night cloak:
night cloak
Did you change server recently?
Hi. Shows in my settings that email address not linked while I have one linked plus I am now logging in via email address so why it shows not linked in settings?
Dont use VPN you may get banned
Anti cheat system will detect VPN as a 3rd party app and may lead to a ban
You can change server from maps section
if you have a cooldown you have to wait for it to end
Hi. Shows in my settings that email address not linked while I have one linked plus I am now logging in via email address so why it shows not linked in settings?
pearl blaze
Someone got acces to my account and it shows me this message
night cloak
Someone got acces to my account and it shows me this message
Make sure your login methods are safe and enable 2fa in every login methods
and contact customer service
?
pearl blaze
Make sure your login methods are safe and enable 2fa in every login methods
and...
They dont answer
night cloak
They dont answer
only they can help you we dont handle account related issues here
pearl blaze
Give us solutions or just remove this discord cuz you dont help with anything
night cloak
yes i do but only english is allowed here
night cloak
Give us solutions or just remove this discord cuz you dont help with anything
We only provide community support
Community support = Normal players
account related issues are handled by customer service
@night cloak hi. When I log into email address 3rd login. I write email and pass right and tell me loading then failed to log in. Why?
night cloak
<@456226577798135808> hi. When I log into email address 3rd login. I write email...
Can you share a screenshot of your settings
It's private but tell me what is required
no just crop the email part so that i wont be able to see the other social media and for email there is just a tick
Can you just tell me what is it
And sometimes I don't see any email address linked and later on I see it linked
it might be a visual glitch
Can you login with Email?
No. I write pass and email and said failed to log in and when I try to log in with verification code or reset pass. It says error
Yeah says other error (proxy error)
severe talon
Hello if my account was hacked and the person who hacked it play in i cheat tool and he got ban after that can i do something with that or accept the loss
polar marshBOT
@severe talon:
night cloak
@night cloak just tried now with email and I logged in via it but in settings doesn't show email is linked while I'm logged in from it.
night cloak
<@456226577798135808> just tried now with email and I logged in via it but in se...
Wait a minute
night cloak
Wait a minute
Ok
@night cloak logged into another account and same issue. Email linked but shows not linked. Probably a glitch. Let me know
no you cant request a ban
supple pivot
I am facing this problem from last night does any one has any idea? I already uninstall and install the game again but still it shows the same issues
@polar marsh
night cloak
Contact customer service
Make sure your login methods are safe and enable 2fa in all of them
signal canyon
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id: 5601076529
The name of the account user
『SAY』GHAREB
polar marshBOT
@signal canyon:
vagrant forum
No.
Please avoid mentioning the Moderator role unless it's an emergency related to the discord server.
night cloak
Why no mythic itrm
It depends on your luck
😔 😂
But if I spend uc then sure I will get that's not luck that monye
knotty pumice
Let me check
polar marshBOT
@patent oar:
night cloak
Incorrect, @night cloak. Spending UC will not increase your “luck” it’ll give you more opportunity to get a mythic item.
odd cave
Hey PUBGM New version was pinned here why removed?
polar pilot
If I use 300UC + 800 point to purchase I get 300UC back?
night cloak
https://youtu.be/_TcbTf7b_5k no help
Someone get this to error 403 please
Developers are working on that bug
Yes, @polar pilot.
odd cave
Can someone send the link of the Latest version which was pinned here before
The link starts with Web.pubgm something
night cloak
The link starts with Web.pubgm something
You can download it from https://www.pubgmobile.com
odd cave
You can download it from https://www.pubgmobile.com
I don't need this link
I need that Particular link
night cloak
Developers are working on that bug
It’s been fixed I used my alt to test it... my acc still banned
What the
Oh
I remember why that happened now
@odd cave ^^
odd cave
<@!398126318585249808> ^^
Thank you very much!
lavish nimbus
If I use 300UC + 800 point to purchase I get 300UC back?
hey I have purchased last one but didnt get UC
can I get Gmail to contact Pubg
night cloak
is<@456226577798135808> 🙂 same i am saying by uc u can increase ur luck
It does not increase your luck. As I’ve just said. Read the message again.
Please contact in-game support via settings in-game, @lavish nimbus.
😦 i mean to say by uc u can get more mythic items ....
lavish nimbus
Please contact in-game support via settings in-game, <@616268890401407004>.
they arent responding
night cloak
Kindly wait patiently for a response, @lavish nimbus. You may refer to #faq subpoint 5.4 for information regarding customer service.
turbid dirge
@polar pilot yes bro
winged umbra
Hello! Can anyone tell me how the Dream Team event works? To get the permanent outfit. Do I have to play x matches with the same team?
jade nest
Hello! Can anyone tell me how the Dream Team event works? To get the permanent o...
Yes you will have to play with players whom you have added in the dream team.Only those will get counted
night cloak
How to unlink this? pls
It is not possible to unlink email for now That feature might be available in any future update
winged umbra
Yes you will have to play with players whom you have added in the dream team.Onl...
With /all/ of them?
jade nest
Yes all 4@winged umbra
kind owl
It is not possible to unlink email for now That feature might be available in an...
Okay, thank you 
balmy coral
@steady frigate Ask for help here
steady frigate
Ok @balmy coral
winged umbra
Yes all 4<@604772941082918922>
;_; and play the 120 matches..? Or only do the missions? It's kind of difficult to get all 4 members together due to many reasons, including timezone differences
jade nest
;_; and play the 120 matches..? Or only do the missions? It's kind of difficult ...
It's clearly mentioned there you have to play with same players who are in your team.Feel free to provide feedback on that in #old
winged umbra
It's clearly mentioned there you have to play with same players who are in your ...
I understood that part, just didn't understand if completing the missions was necessary, or if I only have to play x amount of matches with them
jade nest
The outfit reward is for playing matches, additionally you can get some other rewards by completing the missions too@winged umbra .
Make sure to read the event rule by clicking on ? on top left of the event page
gritty glade
Can we get Anniversary Mode In future 3rd Anniversary?
winged umbra
Thanks!
jade nest
Can we get Anniversary Mode In future 3rd Anniversary?
That might be a possibility in next update.Currently no information regarding that
night cloak
Can we get Anniversary Mode In future 3rd Anniversary?
Feel free to add a suggestion in #old!
tired timber
polar marshBOT
@tired timber:
livid plover
I need some help
When I click for downloading any resources it gets to 100kbps then 0kbps and it shows download failed. My net overrall too good.
Broadband with 120mbps I get 20-30ping max.my net is too stable
😭
jade nest
Try Using a DNS@livid plover
jade nest
Reinstall your game then
livid plover
Ok I will try..But I'm afraid what if I could not even install those resources which I have rn
Lemme try
@jade nest didn't work
😭
jade nest
Emulator?@livid plover
livid plover
Yes
jade nest
#emulator-support @livid plover
livid plover
Ok
night cloak
@clear spindle 539187961 already sold out 😂
fresh locust
polar marshBOT
@fresh locust:
gaunt prawn
MOBILE. I know that you are very busy due to the largenumber of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id51299711862
The name of the account user Hs٭s
polar marshBOT
@gaunt prawn:
placid gorge
What DNS do you recommend to play pubg mobile
night cloak
No you may get a ban for that
placid gorge
Ok thank
pearl swallow
night cloak
Contact customer service
stuck tinsel
The account id 5692307918
pearl swallow
How to contact I have done from login setting but
Also not fix yet
I have laty version of pubg but
Also I can't login my accy
Account
clear spindle
Contact from the Login page [ HELP ]. Only they could help you with account related issues.
pearl swallow
Yess I have done but thier is no option for
This bug
clear spindle
Start a conversation like "account has been logged in with newer version".
pearl swallow
Can you tell
Me Step for reportingvthis problen
final cloak
One of my RP mission disappeared yesterday after a match. Can anyone help ? Here should be 4 RP missions but there is 3. The mission was Restore 1500 health or something
feral forge
it's a visual glitch. @final cloak
final cloak
it's a visual glitch. <@!304584342238265345>
How to fix ?
feral forge
it won't effect nor you will lose anything. @final cloak
final cloak
Ok so how I collect it after I complete the mission ?
feral forge
have you tried to restart the game? @final cloak is it completed yet?
gritty glade
What is this? Can anyone plz elaborate
final cloak
have you tried to restart the game? <@!304584342238265345> is it completed yet?
I tried restarting game, emulator and repairing, didnt fix