#questions
1 messages · Page 1236 of 1
@left ore Reply on your post and Ping an admin
@thick girder change your device.You already got your answer.
Ok
Take some action @onyx cairn @night cloak @celest shadow
Can anyone help me. What does it mean? Players full name? In game name or the passport name? @celest shadow
PUBG MOBILE is focusing on optimization with every update. There was recently a big focus on the new Android mechanism that lets players manage the resources to decide what to keep and what to delete. There will be even more focus on optimization with future updates (this is important to the players and to the developers), but as a general note, keep in mind that it is normal that games keep getting updated and devices outdated, @thick girder.
I hope you understand this statement better. Thank you.
Wat
Instead of asking here better read messages in #pmco .And also read the pinned message there.
This channel is only for pubgm support related queries not about pmco
You can use google translate and translate it to your language so you can understand better what Piston said.
No am not need translate to language
@celest shadow bro indian players cant login pubg why? Please fix the issue a soon as possible
because the game is banned in india. @crystal steppe
I have an account that was hacked into PUBG and hacker did it, and 10 years ago we were counted as my money and I demand that my account be returned
@astral quarry:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@feral forge But we have been able to play without vpn for so long and this problem is from yesterday
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us
Do you know how to unblock account?
@sick shale Can't we play till the indian version comes?
Can you unblock my account
@noble nebula:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
We are a team from PMCO South Asia wildcard qualification . We finished top 32 but I submitted the wrong mail . How can I get the confirmation mail now ? @polar marsh help !
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @tight ingot. Remember to read through #faq before asking questions in the support channels.
@lime juniper I need help
@lime juniper my channel 21 strike given by tencent
@lime juniper my channel 21 strike given by tencent please help me
my account is bannned with out any reason
@mint crag:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
<@&639889499718942720> I am Indian. Some people like me can't login. Even though the game is banned, we support it because we love the game, so you have the responsible to solve this problem
•Country- india
•its a whole issue not only mine
•in all device
@lime juniper my channel 21 strike given by tencent please help me
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
Your strikes were well deserved. Now, go do something more meaningful with your life.
@jade nest i want the replay of error not u
botxfire#5855 was banned | Cheater.
@solemn verge i have also these problem
Here is a reply for you from error
#questions message
Bruh it was working fine like few minutes ago what happenedddd
Tq
You are indian right?
Refer to #faq 3.19
Hello, anyone that knows how to fix the problem that drop 90fps to 60fps when i connect the phone to hdmi ?
Please help me with my account I couldn’t remember my exact day that I registered for pubg and my account got hacked please can anyone help me how I can find my registration number bc the support asked me
How can we help? You're the only one who knows that date
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id
5501706990
The name of the account user
MR๛『vip』
@real marlin:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
But I just know the month and the year
have you tried to check it from achievement or the date that you downloaded the game?
If you have login first from any social media you can check on app
How I can find it
Pubg mobile beta link 🔗🔗
do you still have access to your game account? if yes check it from the oldest completed achievement. try all the possibilities.
I don’t have access to my account
@zealous estuary ios?
Yes
@zealous estuary
Go to
App store->Click on Profile ->Go to Purchases ->Search Pubgm
You will get the date
Hacker has changed his src version to 1.2.99999
I know he already got the reply yesterday@night cloak
Can i know which from country you are?
Your country?
I got really from the support they need the exact date so they can help
India
@zealous estuary
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
Singapore
have you tried to provide the date when you downloaded the game? @zealous estuary
@stiff patrol ^^^
I’m not sure ☹️
I am from Singapore
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5191423901
The name of the account user『X5〆ABDULAジ
@terse mantle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
refer to the above message. try to provide that date to the customer service.
I know but I couldn’t remember what the day I just know the month and year
I have replied you already twice.this is the 3rd time i am telling you to refer to #faq 4.5@stiff patrol
do check the exact date with this method. @zealous estuary refer to this message.
Sorry like what ☹️
From which social media you connected pubg for 1st time
in app store. click on the top right of your icon, choose purchased on the pop up screen, then scroll down or search pubgm until you find the app. there should be a date of your very first time when you installed the app.
Facebook and Game Center but I did unlink for Facebook
Thank you so much I finally find it ❤️🥺
@thick herald:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi, my account has been blocked. The ban happened after shooting in the heels, remove the ban please
Id:5849271513
Country: Kyrgyzstan
Device: Redmi 8 lite
@mint forge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi. My friend’s fb was hacked so the game was hacked too. Any help or support?
Hello , I need some help pls?
please state your issue
Contact in-game customer support for further assistance.
Its regarding pmco, there’s a team that was hacking in qualifiers and we have video evidence but they’re not banned and still with us in group stages.
report them in #cheater-reports @river spade
What happens with pubg mobile today, server reconnect again and again.
We have to turn off mobile data first, while loading page, there after it connects to the main page.
from india? @gritty glade

@gritty glade guess i don’t have to explain
Ok 
I can’t as I have the video with me and it’s not on YouTube.
Can you refer me to someone that I can report the issue to?
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id6506287297
The name of the account user『SFS』๛Al
@onyx parrot:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@river spade you may upload the video evidence on youtube and send it as a link.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5105169144
The name of the account user: Nader404
@clear sun:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id6915859904
The name of the account user『๛ودع
@hard topaz:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please do not use languages other than English, @hard topaz. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
why weren't the teams that played with the hack and teamed disqualified? in pmco qualifications? do you have all the evidence? wtf
Certain teams that were cheating in PMCO qualifiers weren’t banned and have now qualified for group stages. How do we get them banned before group stages start?
What's a emulator
Hello. How can we help you, @knotty palm?
From Google:
An emulator is typically a program that lets you run software from a completely different device on your computer. The most common uses for emulators are to play video games and run different operating systems — for example, you can put an Android operating system on your Windows computer.
This should answer your question. Feel free to browse questions unrelated to the game on Google.
Oh ok cheers
After 6 months, my sensitivity is still bugged 🤡
If you plan on playing PUBG MOBILE on your Windows computer, we recommend using the Gameloop emulator, @crimson reef.
Just a heads up for you. ^
Ok
Hello, @upbeat cargo!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
I will need an English version of this screenshot as I am unable to understand your language.
Okaay @celest shadow
I want to report a cheater , give me the page
Hello, @deft birch!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Here it is.
Here it is @celest shadow broo
Has someone else accessed your account recently, @night cloak?
Have you recovered it?
Yees
All right, good.
Since you have passed that difficult stage, all you need to do now is wait for an update for the game so you can log in again.
@celest shadow why weren't the teams that played with the hack and teamed disqualified? in pmco qualifications? do you have all the evidence? wtf
Really ?
@celest shadow okaay bro , soo u know time the new update
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
5438169766 The account id
The name of the account user PRODiesel
@warm dawn:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
In the next season update will come with amusement park and 3rd anniversary
@marsh sage but i have buy rp
This channel is reserved for PUBG MOBILE-related inquiries, not PMCO.
I will lost the rp @marsh sage
Sorry, Nothing to do.
It is usually after the end of the season, which is in a few more weeks.
@celest shadow and ? tell me who to talk to then, why are you making fun of the teams that played right?
Yeaah i Understand @celest shadow
Thank you
@unkempt furnace This channel is reserved for PUBG MOBILE-related inquiries, not PMCO.
If you require support regarding PUBG MOBILE Club Open, please send them to your respective PMCO Discord server for your region.
@celest shadow channel is blocked to send Message lol
Hi my id was hacked by someone, I am unable to login . Pubg please help.
Id - 5662489492
Name - Mohit《Gabru 》
@PUBG MOBILE#5879
@Reyon | PUBGM#7538
Who can i reach out to regarding pmco Latam
It has been closed down as we are no longer providing assistance for PMCO here in this server.
What is your country, @worldly sun?
You can reach out to the tournament organisers in the respective PMCO Discord server for your region.
Hello,PUBG MOBILE.I know that you are very busy due to large number of messages. I had no problem with my account. My account has been banned for no reason and I play clean play and I make very careful to comply with the terms and integrity of the game
I ask you solve problem as soon as possible because I am wronged. Thank you,PUBG MOBILE
The account id 51243983089
The name of the account user 『MR』HIMA๛
@nimble relic:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@lime juniper hlw i need your help
Hello, @night cloak. How can we help you?
Hi guys @lime juniper @celest shadow is there any way to send you the links privately, they increased your view after the report 🤦
@celest shadow do you have a link?
hello i guess the general chat is busy rn
Error 403 should be looking into your report soon. Please be patient.
i was asking about the official website for gameloop
my account is hacked and i have succesfully got my fb back but hacker has linked his google play and email how can i remove it
Please give #pmco a read.
What is your country, @night cloak?
india
You can now access #emulator-chat and #emulator-support, @ornate nacelle. Revert this at any time by sending .emulator in #481204134859505684.
Please use #emulator-support for further information, @ornate nacelle.
ready, thanks.
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
Why are my cheater reports getting removed? 🤷🏻♂️
Hi my id was hacked by someone, I am unable to login . Pubg please help.
Id - 5662489492
Name - Mohit《Gabru 》
@PUBG MOBILE#5879
@Reyon | PUBGM#7538
Pubg mobile please get back my account 🙏🙏🙏🙏
Please follow the instructions/format that is pinned in the #cheater-reports channel.
@celest shadow hey some try to stole my account joined in my Facebook but i changed the password as soon as possible, i had 2 social medias Twitter and Facebook, but now the hacker link His email and he is joining in the account whenever he wants, i have the proofs that i'm the owner what can i do?
@worldly sun:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please contact the customer service via the in-game settings for further assistance, @modest osprey.
Hello dear officials, first of all, greetings to all of you I have a problem, I will be glad if you help, my account has been captured by someone else, but I managed to get my account back, as a result, the person who captured my account made a twitter account link of his own and made all my efforts in vain correspondence to the support department in the game and I have sent all the messages that the account belongs to me, my e-mail addresses, my facebook address and the receipt and invoices for the payments I have made, but as I have not been able to get a result yet, the person who steals my account and adds twitter causes my account to be banned.Where should I apply for a speed solution? with...
@split topaz:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Better now?
Apologies for first mistakes
@celest shadow ?
Absolutely, well done, @flint knoll! Thank you for updating them.
@onyx cairn i need some assistance regarding Latam pmco i read the support already but still confused regarding my situation
Hey there. Please contact the in-game customer service for further assistance in this regard, inform them that you want to unlink an unwanted social media account.
You can follow the instructions provided below:
Sweet. Thanks for the help bro !
@celest shadow hi i have a question can i DM you Thanks
Sir is it possible to connect pubg mobile with 3 apps such as Google play Facebook and wechat at a time
Happy to help!
What does it concern?
You can only link a maximum of two social media accounts.
@celest shadow I got an email from pubg and i just want to ask you something
If thats okay
Feel free to send me a direct message, @grim eagle.
@celest shadow Thank you 😊
Two social media it means Google play games also counted as social media
Yes correct.
but i have acess through nepal also through my relatives
Can you help me please, my account has been hacked in the game, the person who hacked my account has linked it to the email that is not removable, I am afraid that he will violate the rules of the game and the account is blocked for 10 years Please help me😩
@hearty dune:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
What happens with PMCO Europe. Team up and hacks take invite ?
PMCOVID-21
Hey a question, if in my PMCO team there is a minor under 17 years old and he does not have an identification ID, only his birth certificate can the birth certificate be sent as verification?
Hello, i have problem in my account , my account has been banned for 10 years with out any reason I didn’t use the hack
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
💩
Should be fine, As long as it shows his birthday date.
@night cloak next PMCO let’s jump 60 for one team. 😂
@worn pumice Yes 🤣🤣
This PMCO let’s go to live and write #Team Up Club 21 😉
Please avoid going off-topic, @night cloak and @worn pumice. You may have unrelated conversations in #chat.
Machete. Answer please. How the hell that teams take invite ?
PMCO topic it’s closed. Why you closed ?
This channel is reserved for PUBG MOBILE-related inquiries. Please refer to #pmco for further information.
@celest shadow is closed lol
Have you read the last few messages in the channel?
"Everything starting from this stage will be handled in the respective PMCO Discord server for your region."
Yes we do it. And still take invite 16 teams with proofs that invite
We still cannot help you, as we are not in charge of esports-related inquiries here. Remember, we are not esports moderators to be assisting you with this.
@celest shadow you understand. We like fair play. If was fairy we don’t come here to complain
Yes. But @celest shadow maybe you can help guys. Just email something to do it.
I'm pretty sure there was a period of time where you can send cheating or team-up evidence to the esports moderators in #pmco.
@celest shadow the evidence was sent and they did nothing
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5376454250
The name of the account user adhamhamed24
@brave canyon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
He knows that. But they answer in China it’s new year and are holidays now 😂
Let me make this very clear for you. They receive a large number of cheating evidence from Discord and every other social media platforms, and these take time to review and for them to properly investigate each teams.
Your patience in this regard would be highly appreciated.
@celest shadow you joke bro. In 4 days PMCO will start. How they can see that all evidence in 4 days 🧐😞
I'm sure the team that is in charge of investigating has been doing all they can since the day they received these reports. Either way, this is not up to me or anyone in this server.
Please move to a discussion channel.
Hello, I often have a problem of aim freezing while playing the game, aim stays steady, I cannot aim at targets, nothing changes even when I make my sensitivity settings the highest, My phone gives 45 FPS, I lower and increase the graphics settings, but the problem still does not leave me.
Please move to #chat or #pubg-mobile, @night cloak and @worn pumice.
If I delete and install the game it doesn't work
We don’t come here to offense you guys. We come here to ask for help. We think we can have help here 😞
@celest shadow
Routine repair is pretty much the same as reinstalling the game itself, but did you by any chance try it ?
Please report the player using the built-in report function, @frozen yoke.
I deleted and installed the game 19 times a week
Can we change the name of the clan while filling the form which we get after qualified @celest shadow
You are not helping😡
I use 4G internet most of the time, but it still has no validity
In FRANCE PMCO i did not received the Email :/ and we are Top 12 ( v13 FG )
I asked some of my friends but they don't have this problem
If hacker linked his e-mail on PUBG acc how to unlink that e-mail?
If I censor the photo?
@hallow gulch Think I'm tired of this problem, you are killing 3 people in the 4-man team, but when it comes to the last one, the same problem and GG
I can't rank
i can't rise
Anyone read my question?
The internet has nothing to do with it, but did you perhaps try on a different device. Sometimes screen devices act out of line which causes the touch to not respond properly.
I try but my device is the latest model
Game accounts can't be unlinked.
I'll be back
How to protect acc from hacker? He login every day. He can ask customer suport to unlink FB profile of real owner and steal acc 100%?
if he wants to unlink your linkage from your account he needs to provide first register date, first and last purchase receipt. which is not possible for him to do so.
He can easily see register date...and if acc have no any payment that is also easy
If you understand what I want to say. Fb was hacked and recovered, but in meanwile hacker linked his e-mail to pubg acc....he login everyday and he is spoted. So, how to resolve that problem IF unlinking E-mail is not possible
@feral forge
I want to unlink my fb which is disconnected i removed the acces of pubg through fb my id only connected to play games it will take 7 days to empty that fb slot or it will immediately open the slot
7 days. @sage depot
@feral forge what is about my questiin?
Even my fb is disconnected it will take 7 days to empty that slot
Hello peace be upon you guys I have a problem
I had the Bounce Challenge running today. I opened the game. Why did you find? Note the state of my account Libya
Contact in-game customer Support for further assistance.Manual Unlinking of email isn't possible for now.
your account is your responsibility. you should protect all your social media, do not share them to any 3rd-parties, and enable 2FA.
The only replay option in game available is Death Replay.
You can record your game if you want something like that
@feral forge and you are pubg mobile suport. So if someone ask for help is there anyrhing else to say exept "contact customer suport"...you can hire a bot messages to repeat that on every question
Bonus challenge is currently only available in few selected Regions.If it's not available in your region then it might be available soon.
@jade nest hacker can see register date in game, he can report in customer suport to unlink owners fb acc. How to protect from that?
How did he do that then
Yesterday he worked for me, today he's gone, can you help me
It was done in a custom room.He recorded his game play.And asked other guy to spectate in room to record from room view.
Ooooooh that explains a lot lmao thank you!
He cannot do.He needs your purchase receipt,Social Media Name,info.So its basically not possible
Bouns challenge might have been discontinued.So better have patience until it comes back
refer to this message.
Can you send a list of countries where the bonus challenge is available and also the times, when it starts and when it ends, please
There is no such information regarding that . Cannot help you
Friends yesterday, I have been banned for 10 years without any reason, I have never used it quickly. How can I reach an authorized person? Check my account?
@tribal gale:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Not all accounts have purchase...In my country is not rare for humans to have no any payments becouse economy is poor. Social media detal is only nickname what they ask.
Responded to you in direct messages.
He cannot Unlink your account without some basic info which he is definitely gonna lack.So don't worry
Don't show my evens
Numeric user identification:- 6606872336
Device:- redmi k20 pro
WiFi
Country : Bangladesh
Guys i got banned 10 years in cheer park
@serene pier:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Don't show my evens
Numeric user identification:- 6606872336
Device:- redmi k20 pro
WiFi
Country : Bangladesh
Pubg developers should lock this file immediately because hackers are hacking account and tap the unlink option of social media which the real owner has and changing the version of the game and after 7 days it will unlink bcoz owner cant open without changing the coding of files and if the id has third link open they link there own and at last no acces is Available to real owner
Post in #old
You may post it in #old.
Has anyone ever heard of not being able to buy UC because your account is at risk??
It’s been going on for four days now
Everything else works as normal
@frosty lichen use this to buy uc
https://www.pubgmobile.com/pay
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:
5229031061
The name of the account user:
Dôntryヅ77
@potent gorge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Sorry to bother can you make roster changes in group tages for pmco?
Hello, anyone that knows how to fix the problem that drop 90fps to 60fps when i connect the phone to hdmi ?
My PUBG Mobile account was stolen, and I cannot get it back. I called support and did everything, to no avail and I have confirmation that the account is mine.
Hello, my account was blocked for 7 days, the support service is silent, friends said what kind of game it was with a cheater, but I didn't know and had no idea that I was playing with a cheater ... please review the ban id 5303414443
@hollow cedar:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
My PUBG Mobile account was stolen, and I cannot get it back. I called support and did everything, to no avail and I have confirmation that the account is mine.
Ples role admin may developer @polar marsh
Do you have any access?
I have Facebook, but the thief also steals@night cloak
How much social media you have connected
Twitter and Facebook@night cloak
Hello , PUBG MOBILE . I know that you are very busy due to the large number of messages . I had no problem with my account . My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game I ask you to solve a problem as soon as possible because I am wronged . Thank you , PUBG MOBILE The account id 5106765568
The name of the account user
ليف文آي私
@indigo wing:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hacker hacked which one
Hello, when can we see the result of Iraq's pmco?
Bro contact in game customer service
You have to wait patiently 60 days😫
we don't provide pmco related assistance here. you should go ask in the respective PMCO Discord server for your region. @hollow flint
Hello, after the expiration of the 7-day ban, my rank will remain at 5 bronze, regardless of whether I play or not?
@haughty mist:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
how can we report websites that sell hacks? i think thats worth more than reporting hackers
xD
@lime juniper
dm an admin. @obsidian frost
@feral forge you pubg staff?
Only customer service can help you
Can you send me a link deskord?
@lime juniper sup me
Your invitation email should contain a Discord server link for your region.
How scammer scammed both your fb and twitter
@night cloak long story
both of your social media are hacked? @wispy tartan
Ok i go to try
you should contact the respective social media supports to recover your accounts. @wispy tartan
guys they ban my account facebook and my account pubg link it with fb any solution plz
@tribal oracle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Ok i try
how to check which email is linked with my pubg id ?
Uh, @night cloak?
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5173668690 The name of the account userIQ๛ArHaPY
@steel belfry:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I'm not able to login into my account
Lol

I'm getting this error whenever I try to login, even though I have the latest version of pubg mobile


I play on IPAD PRO 2ND GENERATION
I even tried to login into my android phone but I'm still getting the same error
Hello, my name is Ar I know in the game 5418395920, my account was banned
in the game for 10 years (3650) days to the year 2031, my account was
banned for this period and I did not make a mistake, and I did not use any
third-party program, or anything unethical Inside the game, I was
accidentally banned and I hope that my account will be up and running
again. Thank you for your understanding
@royal crater:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
it seems like an unauthorised person has logged into your account and modified the game's file. you should first identify which linked social media account was compromised or might be hacked by another person. do recover your social media account or enable 2FA changing password etc. @night cloak
also this issue can be solved in next update, so you will have to wait for the next update of the game.
I did that actually, it was my FB login
@night cloak any issue? if no please move to #chat or #pubg-mobile. and please do not spam.
I changed and somehow recovered my FB account
But I still get the same issues
Your id has hacked and hacker has changed the pubg version 1.2.99999
I didn't spam
I'm downloading the game
@night cloak can I recover it somehow??
Do you have both access fb and other one
for submitting ID for PMCO Reservation list, does a school ID work? One of our players doesn't have a driver's license or permit / Government ID card
May I know what is the issue, @night cloak?
Yes yes I do, game center is my other account which is linked to pubg
Please contact the customer service via the in-game settings for further assistance, @night cloak.
contact the in game customer service. also wait for the next update until you can log in again. @night cloak
But with that also I cant login to my id
Please contact Customer Service in-game.
Only official documents from government, of course. @night cloak
In this PMCO 2021 can there be a roster of 6 players?
WHAT'S Going with Pubg mobile europe server?? It's has been two days ms is too high!!
What about a birth certificate?
So what now?? I can't play with my own account until I get the next update?????? @feral forge
Check your internet connection.
You can ask this in your PMCO Discord servers.
Or start to read the rules before submitting for a 1.6 mio dollar tournament.
Hello Is there any staff member who can confirm if my team qualified for the Saudi Arabia region it’s called (vet team) I made mistake while registering and put the wrong letter in my email , we had 263 points overall
Bro a player of my team is underage and does not have ID, an hour ago I came here and asked if I can use a birth certificate and they told me yes
No
I have fiber net and it's working excellent
Official documents only.

I'm sorry, I don't know if a birth certificate is an official government document. That's why I asked
Is there help I can get for my situation ?
The email I received with the registration says to join AFTER submitting my roster, containing the IDs
join the discord server^
I am following the rules lol
Thank you @night cloak
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id. 5430407767
The name of the account user 卄乡ÏM๛ØMaR
@low spear:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Yo can we delete our pibg acc?
@onyx cairn
This person is not even a moderator.
unfortunately, yes.
@onyx cairn
Ah ok
@onyx cairn
There you can find the consent for underaged players.
So what can be done if there is a minor on my computer and they do not have an ID, only a birth certificate?
Reading the rulebook is your path to wisdom.
Team*
Okay
Am I being ignored here?
And let us please keep this channel clean from off-topic as this is not the right place for PMCO.
Where do I find the part where he talks about minors?
My server nickname gives the hint.
Reply to my situation so I can keep it clean
Nothing about minors appears in the PMCO Support channel 🙂
You guys should start to read, don't be lazy.
Where may we ask about PMCO if we have a question about part of the registration?
Cannot get a role in the PMCO discord server without submission of registration, therefore the only place i can ask is here.
You can find this in the pinned messages in Pmco support.
If you have questions in regards to PMCO group stages and if you are a direct invite to the Group Stages, email back then the Tournament Organisers with your questions that is in contact with you. We will not provide Esports support here anymore as everything is handed over with Tournament Organisers.
We need the form that parents must fill out with their consent @night cloak
The question is, where do we get that?
😫
lol ya
Like I said, ask the Tournament Organisers
@warm wren BUT as you can see my problem is different then you think I can’t contact anyone but you
You don't need us anymore, read the pinned message in #pmcofor answers.
Use #chat or #pubg-mobile for your discussions
@onyx cairn @warm wren why weren't the teams disqualified? you have the evidence in front of you is clear! it is not normal !!! they also received an email after they violated the regulations, you didn't do anything about it
Is not fair 😁
That just makes no sense if you’re not willing to help please guide me to a (tournament organizer) at least so I can contact them
Bro, I saw that you sent a message on the PMCO NA discord, can you ask questions in the lobby channel? @onyx cairn
Can I ask questions on the PMCO NA discord? @warm wren
Ask your question by emailing the organisers back
If there is no support channel
In that discord server
how to return the version of the game if I was hacked and installed version 1.2.0.99999
Please contact the customer service via the in-game settings for further assistance, @night cloak.
I read everything I’m the team captain and the one made the register if that’s your concern, no matter where I looked I can’t find a solution or a clear answer miss
Please refrain from constantly mentioning our staff when they already answered you repeatedly, @night cloak.
I don't get what is the error? Your team members are already in the PMCO server.
@warm wren hi we have qualified for uk group stages but they are not letting us change even 1 roster
Okay? so...
I mean we wanna replace our weak player
I am not the Tournament organisers, and no roster changes was promised after qualifiers.
Even he is dead ?
Like I said, discuss this with your Tournament organiser. Not here
Rules are clear then
My account has been attended, and I want to know the reason for this
@glossy turtle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Its true that pmco invites which teams won through pmnc will be sended this evening @warm wren
I need the email message to be sent to a different email since the original one that I wrote was wrong by single letter that’s all
My friend hacked his facebook account and is désactivated and his account pubg has bin locked
@vital plinth i need support
Contact the Esports support email like it was mentioned in the #pmco pinned messages, PUBGMOBILE_ESPORT@tencentgames.com
Thank ❤️
Hellow pubg mopile i have a problem
Are you here
Pmco support is closed
Yes, on purpose because our tasks been done but you can still read what is written
Refer to the last message sent, and the pinned messages.
When will Runic power will end?
I mean u guys giving orders not solving problems
BECAUSE our TASKS are done. We helped only during PMCO qualifiers. NOW it is the Tournament Organisers who are taking over the PMCO Group stages and onwards. So stop asking questions here and follow what is written.
When will Runic power will end?
We have got mail today for pmco south asia wildcard and there it is written that fill form before 12 feb and i have question that can we fill it by tomorrow?? @warm wren
Hi can anyone tell me is there anyway to contact pubg support team through an email except pubgmobile_cs@tencentgames.com
Give us some emails where we can share our problems because the tournament organisers not listening
Hii any mods
No one is answering to my question
most likely Until the 7th of march
What if one of our player have corona and he is on bed we still can't change it day tomorrow is last day and no one cares
@hallow gulch thank you for saying
No need to over-exaggerate anything, @candid ermine. Any further inquiries regarding PMCO can be taken to the respective PMCO Discord server for your region.
Now please move to a discussion channel.
Feel free to send me a direct message, @hoary nebula.
Hi
@celest shadow We did not receive the message, knowing our points in the Saudi Rejoin 263 and others less than us are the points they connected ... it seems that we made a mistake in the captain's email
Will pubg India will release?
pubg mobile hesabım çalındı Twitter bağlantısını silmek istiyorum. help
Please refer to the pinned messages of this channel, @fervent vector.
We only provide assistance for the global english version of the game.
@celest shadow thats channel is read only
@hallow gulch oh okay
where is she
help?
Tap on this link to be redirect to the message, @fervent vector:
Hello, I was hacked and spent all Yus, and so far you can still log into my account, you can somehow untie the mail, because through it they enter.
We no longer provide support for PMCO here in this server.
UC*
Please understand the situation. My friends from the rival teams received the message, and we are not. The captain's email is wrong. Is it possible to help me
I have sent one just now I will be waiting for further contact
Please refer in #735483472432594994 3.1. for regional communities, @queen marlin.
@lime juniper i need your help madam,without any reason i got 21+ copyright strike from pubg mobile tencent,i am not doing any illegal activity or things on my youtube channel which can violates your games terms of services and still i already send a mail to who giving this strike,i tried all possible way please help me madam
@mortal apex thank you but pubg India discord sever is not there
Send an e-mail to the claimant.
@celest shadow
i need your help madam,without any reason i got 21+ copyright strike from pubg mobile tencent,i am not doing any illegal activity or things on my youtube channel which can violates your games terms of services and still i already send a mail to who giving this strike,i tried all possible way please help me madam
My account has been hacked and i didn't recive any help yet does exist someone to help me?
You can google the link for the indian server.
I'm afraid your only solution is to text customer support.
#!PIXEL i did it but they're not so helpful!
I'll provide you with a pic that might give you a better view on which messaging pattern you should follow.
Hello i’ve purchased prime plus but i didnt get anything please help me i’ve contacted in game support and didnt get anything
type .emulator in #481204134859505684 to access to emulator support channel.
Can I ask anybody what do I do to change the team name for pmco if my team got picked up by another org and we need to switch tags, logos and the name
@feral forge help
Refer to subpoint 4.6 in #faq
ı am not mobil
modem reset?
wait for a response, be patient.
Emulator, @night cloak?
yes
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
Please move to #emulator-support, @night cloak.
emulator no reply
Patience.
Refer to what's written please.
Even on emulator, most of the solutions listed apply on both mobile and emulator.
Hello ,PUPG MOBILE I know that you are very busy , duo to the large number of messages , I had no problem with my account , my account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game , and I hope so much to restore my account , because I love PUPG MOBILE , and Love All Team so much , Hope finally my pupg account back to me to Enjoy With my Friends and Enjoy With the Amazing Things in Season 18 of PUPG MOBILE .
I ask you to solve a problem as soon as possible because I am very sad Now ,,, , Thank you PUPG MOBILE .
The Account ID is : 5396661571
The Name of My Account User is : F16 Karar
@ancient jay:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
not working
Patience?
Would you respond today ?
Hold on. @past lynx
@onyx dagger
Yes? @night cloak
There is no one to help, I'm laughing
Patience please.
my patience has a limit
XD
Hey why is there a login issue in pubg mobile? I can't even download any maps or resource packs.What's the issue?
You'll need to be patient. That is the only way. 🤷
Use #emulator-support for further assistance, @night cloak.
Türk mod varmı?
Please do not use languages other than English, @wet flower. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@celest shadow no one is helping my brother
yok abi
Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
We provide community support only for the global English version of PUBG MOBILE here, @errant marten.
problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5144995297
The name of the account user ٭ Hero
My Account is a fairy-tale style from Season 2
@strange tangle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Ah I see
🤷
Our emulator experts will get back to you as soon as they are available, @night cloak. In the mean time, please be patient.
There is only tow persons needs help and you guys been shocked
@celest shadow my patience has a limit
Do you need assistance, @past lynx?
are you kidding me ?
Please do not use languages other than English, @hallow mango. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@hallow mango:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I’ve been here for 15 min and you said be patient tell my problem message disappeared and now you say if i need help !!
.
Hello ,PUPG MOBILE I know that you are very busy , duo to the large number of messages , I had no problem with my account , my account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game , and I hope so much to restore my account , because I love PUPG MOBILE , and Love All Team so much , Hope finally my pupg account back to me to Enjoy With my Friends and Enjoy With the Amazing Things in Season 18 of PUPG MOBILE .
I ask you to solve a problem as soon as possible because I am very sad Now ,,, , Thank you PUPG MOBILE .
The Account ID is : 51319835472
The Name of My Account User is : حـٱزم〆
@cursive forge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@celest shadow
I’ll make sure to record this chat and email it if you guys don’t want to work let someone else do the work
Don't. @night cloak
If you're not willing to comply and wait then you don't expect help to be provided, the staff are people who have personal lives to handle and deal with. Once you have an answer, it'll be given to you.
Hii this is a player I am not able to login. Why I am not able to login. When I logout from my google account to Facebook it shows server didn't respond and showing some kind of number
Why mr robot
I’ve waited for too long long enough tell they forgot my message there is huge deference between been patient until someone respond and be patient tell you been forgotten
You can take a look at subpoint 4.6 in the #faq channel.
@soft sparrow
Your issue can be only solved by the customer service ingame. Please leave a feed back in #old as well.
Is that was too hard ?
Dear pubgm my account had been hacked and it has used for plugin/cheats and now its banned
Thanks only for you @soft sparrow i dont know what others do here
@past lynx my apologies.
our staff are really busy with important matters in hand right now.
I wish you best luck.
File Claim and contact the Customer Service in-game as soon as possible, @sinful cloud.
@kaisa thx u for ur reply. Any other ways please suggest
Unfortunately, there is no other way.
pubg mobile link phone number permitted error 1
@atomic olive can you please send a screenshot?
Hello, please help me, in general, on the 10th, my account was banned for a day, although on 10th I did not enter the game at all ... and when I logged in from my twink I saw that there was a character on the account in different clothes ..... not in the one I play all the time, wrote a complaint, they said they say wait for it to be broken and do not break it, after which I waited a day ... and logged into the account, immediately went into the settings and saw that Twitter was tied to the account ... I immediately I clicked on the untie, they wrote me a fresh binding and it was not possible to untie it, I was knocked out of the game, as if someone came from another device, after which we, like 2 rams, knocked each other out for about 30 minutes, I was from social VK, and he was from Twitter .... until the account flew to the ban for another day .....
@drifting verge Please contact customer service to unlink the hacked social media account, You may follow this conversation:
the fact is that the social network is not mine
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id (5289264602)
The name of the account user(『乃Ş乇尺』就)
@weak ridge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
You can still unlink it through customer service.
''You go to the review section > video reviewer. After tapping "Start Review", players who have not applied to become an investigator will receive a pop-up window. Tap Apply to send the request. If the application is successful, the next time the applicant opens the game or enters the Video Review interface, they will receive a pop-up window informing them that they have been approved to be an investigator''
Unless you mean something else by ''video researcher''
@atomic olive What's wrong?
@sick shale changed country
@atomic olive Can you explain more please?
@sick shale are you an admin and can you help me to get back my hacked and unlinked account?
I am a moderator in this server, I can't help with account related issues, Contact customer service please
You mean in game?
Yes
@sick shale by mistake changed region usa and belongs to Pakistan
@sick shale very lag gaming
Did you use VPN to change it?
They didn't help, I am asking them since the beginning of January, but now the situation is much worse. Now I don't have an access to account
And they always tell my that I have to wait
And then they are not answering
@sick shale automatically disable vpn
@night cloak Can you provide a screenshot of their last response.
Dm?
Contact customer service for further assistance, We don't recommend usage of VPN.
Go ahead
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5582385188
The name of the account user ريـنز〆
@calm wyvern:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please contact the customer service via the in-game settings for further assistance, @atomic olive.
in customer support, the bot responds all the time and can't help, can you help with something?
@sick shale dm
Go ahead, But my answer will be same if you're gonna ask the same questions again
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5575709265
The name of the account userهمن٨م
@tired herald:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@pastel axle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@unkempt dust:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello
Can you help me please
My account has been hacked
And they linked a new social media account to mine
And i dont know what to do
Do you still have access to your game account, @night cloak ?
Contact customer service via in-game settings and follow this conversation to unlink the unwanted social media account,
I know
But i messed up
And didnt give right information
And i cant reset the conversation
I can screenshot
Sure but please hide your personal information.
What's your login method?

Can you please check if your facebook connection with the game is still active, @night cloak Go to Facebook settings > Security > Apps and websites > Logged in with Facebook
Hi good afternoon I have questions can anyone tell how much time I’m going to wait until they done
@sick shale DOWLAND facebook_
Wait, @night cloak You don't have Facebook app downloaded?
How can i contact someone directly at pubgm
Please contact the customer service via the in-game settings for further assistance, @night cloak.
Please help
ı am emuletor
My acc is logged in with twitter but i dont even have one
Once the investigation is over, Be patient please
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
@night cloak Ask in #emulator-support please
pls
no answer
no answer
no answer
@devout bloom Advertising isn't allowed in the server, Go through #735483472432594994.
what i do if i mistakenly changed my server
@night cloak Just state your issue and they will answer and mention you later, Be patient please
You have to wait for the cooldown period to be over
@Glxy pls stop my account has been hacked and i need his help
Thank you so much I just scared if it take more then 7 days the hackers he can unlink other link that I had
@sick shale i cant play on 300ms
@kind spire x i need help may account has been hacked
Okey Thanks Rebel
@kind spire leave him help me please
I've spent a lot of money on the game
It takes that much of time to verify the ownership of the account and the information you provided, Be patient please and ask further questions to customer service, As we are unable to assist with account related issues.
I do t want to lese it
If i give you my fone number that is connected to my email with witch i am logged into pubg mobile with can you verify me? @sick shale
No, We (Discord server staffs) are not affiliated with the customer support in-game and can't help with account related issues.
@night cloak #questions message
Click on Help at top-right of login screen if you don't have access to your game account
i have 1 fb and it is linked with another acc which is banned. Now in my new acc i want to link it with that
bruh not that
You can't unlink it if the account is banned
ah jesus
So there is nothing i can do
Ill just lose my account
Great
They have also used all of mine uc
I have 0 now
Help me someone
I have answered you, @night cloak Stop repeating same questions please
I know im annoying but im losing my account heree
Are you still encountering this?
And im freaking out
still encounting it mee too
sorry, you've been answered by one of the mods.
Please contact the customer service via the in-game settings for further assistance, @patent sentinel.
?
@patent sentinel Contact customer service by clicking on Help at top-right of the login screen.
What do I click on after that @sick shale
@sick shale please is there no way i can contact in-game customer support like via email or discord?
No, Only in-game.
State your issue after that.
what does my social pic depends on
if i make this my profile pic
will it be the same in pubg
help
@vagrant tulip yes but the sistem said that i need to wait 60 days
@vagrant tulip by then they can just unlink me and ill lose my account forever
Hello,Pubg MOBlLE. I Know that you are very busy due to the large number of messages. I had no problem with my account has been banned for on reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. thank you, PuBG MOBlLE
the account id: 5411778998
the name of the account user: GEVARA๛【SP】
@deft gazelle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I cant be on 24/7
How long till the next update?
My pubg acount or my email?
Because my email is not hacked
I am logged in to pubg mobile with it
So my pubg acount?
How is that possible
Ok
Realised now sorry
Im just freaking out rn
I have work in 5 hours shoud bee sleeping already
@vagrant tulip thanks for the help i know there's nothing you can do have a good day
It is temporarily disabled, Will be fixed and enabled soon.
@sick shale thank you too have a good day
Hello @vagrant tulip can u help me please
I have a problm in the update
Doo if i change the update i got a ban or no
If I change the version, will I get b*n ??
@vagrant tulip i need to complete the royal pass
Using languages other than English isn't allowed in this server, @placid forum You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
@vagrant tulip soo ??
@vagrant tulip then i will lost my money and rp
Join MENA server for support in Arabic language, The link can be found in #735483472432594994 3.1
@vagrant tulip ok
hey can i know what that boring problem all accounts working will only my account not working ! how that ..
perma loading omg not problem of net i open many games too my ping 76ms and other pubg accounts working well please look on my account i pay alot of money in that account can i get help ?
id : 5290757275
device : mi 10t
country : egypt
network : wifi
hey can i know what that boring problem all accounts working will only my account not working ! how that ..
perma loading omg not problem of net i open many games too my ping 76ms and other pubg accounts working well please look on my account i pay alot of money in that account can i get help ?
id : 5290757275
device : mi 10t
country : egypt
network : wifi
my another account working well what is that omg
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and
integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5639275282
The name of the account userالمHارب
Please do not use languages other than English, @signal prawn. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@signal prawn:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi can you please help me ?
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id51349223260
The name T3m丨حسين
@still river:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
My ID: 5259128657
In-game support is not helping me.
Auto answer .
My account is compromised by a hacker.
He linked his Twitter account in the game and messed around.
Delete my friends and lose cooperation points.
For 3 years I have been playing the game since 2018 Why is there no rating?
If my account gets hit, I will sue everyone.
I lost a lot of my money on the account.
The complaint was sent to everyone.
Game support and discord support, and you also have an email.
4 consecutive days I want a solution to my problem, but no one is helping.
I can only access my account via e-mail ..
Facebook account is disabled.
Twitter account of the hacker.
Please unlink Twitter and Facebook immediately before the hacker creates a band for the account.
I have all the bills to prove my ownership of the account from the first bill paid until the last one.
You can talk to the first in my popularity, who is my true friend.
Protect my account.
The hacker entered the account in an unofficial way. I cannot log in now
Nobody here ?
Any help with the pmco support I’ve reached out to a couple admins from here and have read pmco rules everything but no luck. PMCO latam
@spare mauve You need to contact customer service from login to solve this issue.
I contacted them for 4 days, and they didn't help me with anything
They didn't respond?
Why we get Bonus challenge voucher each week?im playing pubg for about 90 days but still im trying to find out whats the usage of these vouchers
Same bro be patient they will help you just do everything they want
Bonus challenge is only available in Middle East countries.
It means that i should change my server from europe to middle east?
Auto responder did not solve the problem!
Can you take a screenshot of it
Any other way I can redeem bonus challenge points other than bonus challenge option?
No, But your region in settings
I need a real person to talk to, the solution to the problem is easy and they can do it easily, I'm afraid to lose my account due to the delay!
I dont have such option😐😐
Where is the support here?
@young crown That means your account is registered in EEA countries, therefore you can't change your region due to laws.
@spare mauve Only customer service can help with account related issues, We can't on Discord.
I really feel you man try to contact them on customer support they will reply be patient
I do not think so.
@shrewd phoenix:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
But they didn't help me? Are you serious? This is a neglect. Why did you put real support in the discord?
We provide community support here, For account related issues you need to contact customer service in-game.
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.
@sick shale sry can you name a country that supports Bonus Challenge please?
Middle East countries, I don't have information about all countries but It should be available in Egypt
Not right now, Looks like it's paused due to optimizations.
Dear pubg Please reply my Account hacked please i need to recover it.
Hacker change everything
Contact customer service
He want to unlinked my twitter the hacker have Google play games
Me I have twitter and email linked
He say give 500$ I give Google play games
only they can help you wait got them
where is customer service.
can you login?
no dear
i know but no reply
My id is 5228501360
Same goes to you contact customer service
my just check here my account he changed everything.
How bro I don't know he play hackers the hacker
I have my twitter and email linked
The hacker is add my account Google play games
In your DM's i sent you an image contact customer service like that
Dear he Changed everything. i have all old details like Emails. phone num. Game centre. Twitter
we dont handle account related issues here contact customer service
where i go for recovery
i never leave it
i spending 100000rs In my account
how can i leave it
Customer service
That is your answer
Hello, PUBG MOBILE. My account has been banned without any reason knowing I did not use any hack or other things please take the problem as soon as possible, Knowing that i tried many times with Customer System to know what happened, . Thank you, PUBG MOBILE.
it has been banned at "22/5/2020"
ID: 5608632519
User Name : DoRRoRa
Email : mohabaldeen@yahoo.com
@acoustic karma:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Do what they say
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id(5169445263)
The name of the account user(مـصيبة父)
@austere cove:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
hacker change everything thing
Please do not use languages other than English, @austere cove. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
i have completed information about my account
but hacker change everything
no way to login
plx help dear plx
i give you all information you check hacker change today
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.
Plz answer me
contact customer service
i think it’s pubgmobile discord service
We provide community support here, For account related issues you need to contact customer service in-game.
Change your social media information, after you do so please wait for the next update to drop as it's not possible to either play or sign in with your current state.
4 days I contacted them they didn't help me!
but he can’t reply.
Refer to subpoint 5.4 in #faq
Did you do what customer service asked you to do?
The means of communication are specific to the hacker. I can only access via email
are you crazy
i spend 100000rs in my account
how i can.
you leave you 100000rs. tell me
As mentioned by our cute members, please wait for a response. If anything, the picture provided is good enough to guide you through a better look on how to briefly state your issue to CS.
i admit. but right now i need to recover
Did you do what customer service asked you to do?
even if you unlink his account how can you login without having access to your login methods
why i cannot. i spend to much money. how i leave it. tell me.
i give money pubg. for my self not for hacker
its no way to talk.
you think it’s finish.
Contact customer service of your respective social media and try to get access to your account
I have questions my account got hacked and he change the name 3 times I already contact with customer servers can that effect the investigation on my account
and my account responsibilitie for pubg. i give money pubg.
i need my account
just
i have no asses but i have completed information you can check it. hacker change recently
No, they have your ID saved.
@robust grove what is the matter?
Thank you so much

No dont share such personal info here
He want the hacker to unlinked my twitter I am login by email linked know
Contact customer service like this
dear listing. please understand my feelings i crying like 1 hours.
Sir no reply
Open a new ticket
My bro you hacked u account is same
do what customer service says
means
incorrect email
Why pubg team can't help me when the hacked my account
incorrect phone number
I have email linked and twitter the hacker add new Google play games
He play hackers 3 hacker
They asked you to contact customer service of your respective social media and regain access to your social media account
now 6:20am i never sleep all night i can’t understand what i do.
My bro I send i don't know wallhi
I can understand your feelings But that is the only way
Me too bro I am active the account
Selling/ trading accounts is against the game terms of service, in case the game system detect this violation, your accoubt will be punished.
Being involved in such illegal trade and getting scamed by a hacker is your responsibility and we can't help in such case.
Generally, we can't assist with account related issues and you have to contact in-game customer support for further assistance.
@night cloak you are interfering, take a break.
@vagrant tulip same^
but why is only way. any solution
@steep sun your inquiry has been answered, please do not repeat the same question.
@robust grove again, what is your issue? If you can't access your account try to contact the customer support.
Sir he used src change the hacker
I can't login know 🥺🥺
You tried to sell your account, which is illegal. In any case, we as a discord community can't assist with account related issues.
Please abide by the warning and do not repeat the same questions.
indonisian gameloop is safe to use ?
We only recommend the official version of game loop, for more and accurate details please refer to #emulator-support .
Oky sir no problem I am active everytime 🙇🏿♂️🙇🏿♂️
Please avoid going off-topic, @steep sun. You may have unrelated conversations in #chat.
I have a doubt, how can it be that 9 + 6 = 11. Even so it has been 6 kills and winning a game, I always receive a low rating, it is perhaps that the game does not work properly, that I am starting to annoying
ID = 554879448
Name= KRsLUIS
Device= iPhone 8
Country = Mexico
Server : North America
I need to Send evidence about PMCO team Up teams How Can I send it? Because Cheaters teams also qualify for PMCO I need to disqualify thosw Bit*hes
who Hacker change so fast my 3rd link and phone num can you please explain
You can send it to a PMCO Moderator
its you pubg security falls or not.
@night cloak whats his username?
Hello, @rugged anchor!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@night cloak sir where new conversation
@undone rain you can DM me the details and I will take care of it.
@limber warren:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
its to esy to hack someone acc.
@robust grove did he hack your game account or social media?