#questions

1 messages · Page 1236 of 1

thick girder
#

I want find solution to fix the problem

jade nest
#

@left ore Reply on your post and Ping an admin

#

@thick girder change your device.You already got your answer.

thick girder
#

Ok

left ore
#

Take some action @onyx cairn @night cloak @celest shadow

#

Can anyone help me. What does it mean? Players full name? In game name or the passport name? @celest shadow

celest shadow
#

PUBG MOBILE is focusing on optimization with every update. There was recently a big focus on the new Android mechanism that lets players manage the resources to decide what to keep and what to delete. There will be even more focus on optimization with future updates (this is important to the players and to the developers), but as a general note, keep in mind that it is normal that games keep getting updated and devices outdated, @thick girder.

I hope you understand this statement better. Thank you.

thick girder
#

Wat

night cloak
#

Did europe region got the mails for group stages or we have to wait

#

@celest shadow

jade nest
night cloak
# thick girder Wat

You can use google translate and translate it to your language so you can understand better what Piston said.

thick girder
#

No am not need translate to language

crystal steppe
#

@celest shadow bro indian players cant login pubg why? Please fix the issue a soon as possible

feral forge
#

because the game is banned in india. @crystal steppe

astral quarry
#

I have an account that was hacked into PUBG and hacker did it, and 10 years ago we were counted as my money and I demand that my account be returned

polar marshBOT
#

@astral quarry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crystal steppe
#

@feral forge But we have been able to play without vpn for so long and this problem is from yesterday

sick shale
# crystal steppe <@726389094418087977> But we have been able to play without vpn for so long and ...

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us

noble nebula
#

Do you know how to unblock account?

storm flumeBOT
#

Please refer to subpoint 2.12 in #faq for further information, @noble nebula.

crystal steppe
#

@sick shale Can't we play till the indian version comes?

noble nebula
#

Can you unblock my account

polar marshBOT
#

@noble nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hollow snow
#

We are a team from PMCO South Asia wildcard qualification . We finished top 32 but I submitted the wrong mail . How can I get the confirmation mail now ? @polar marsh help !

tight ingot
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @tight ingot. Remember to read through #faq before asking questions in the support channels.

tight ingot
#

@lime juniper I need help

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@lime juniper my channel 21 strike given by tencent

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@lime juniper my channel 21 strike given by tencent please help me

night cloak
#

Contact the email provided at the copyright strike

#

and stop pinging error.

mint crag
polar marshBOT
#

@mint crag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crystal steppe
tight ingot
#

@lime juniper my channel 21 strike given by tencent please help me

jade nest
# crystal steppe <@&639889499718942720> I am Indian. Some people like me can't login. Even tho...

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

PLAYERUNKNOWN'S BATTLEGROUNDS
lime juniper
crystal steppe
#

@jade nest i want the replay of error not u

storm flumeBOT
#

dynoSuccess botxfire#5855 was banned | Cheater.

solemn verge
#

Need help what do I do?

#

I restarted phone too

crystal steppe
#

@solemn verge i have also these problem

jade nest
solemn verge
#

Bruh it was working fine like few minutes ago what happenedddd

crystal steppe
solemn verge
#

Yeah rip

#

What if I use Vpn?

jade nest
cerulean umbra
#

Hello, anyone that knows how to fix the problem that drop 90fps to 60fps when i connect the phone to hdmi ?

zealous estuary
#

Please help me with my account I couldn’t remember my exact day that I registered for pubg and my account got hacked please can anyone help me how I can find my registration number bc the support asked me

sick shale
#

How can we help? You're the only one who knows that date

real marlin
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id
5501706990
The name of the account user
MR๛『vip』

polar marshBOT
#

@real marlin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

zealous estuary
feral forge
#

have you tried to check it from achievement or the date that you downloaded the game?

night cloak
#

If you have login first from any social media you can check on app

trim flame
#

Pubg mobile beta link 🔗🔗

feral forge
zealous estuary
jade nest
#

@zealous estuary ios?

zealous estuary
lethal hatch
jade nest
#

@zealous estuary
Go to
App store->Click on Profile ->Go to Purchases ->Search Pubgm
You will get the date

night cloak
jade nest
#

I know he already got the reply yesterday@night cloak

stiff patrol
jade nest
stiff patrol
#

What I should do

#

Say

jade nest
zealous estuary
lethal hatch
#

India

jade nest
# lethal hatch India

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

stiff patrol
#

Singapore

feral forge
#

have you tried to provide the date when you downloaded the game? @zealous estuary

jade nest
#

@stiff patrol refer to #faq 4.5

stiff patrol
#

Pls help me I am waiting 3 hrs

#

Pls

#

Reply

jade nest
stiff patrol
#

I am from Singapore

terse mantle
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5191423901
The name of the account user『X5〆ABDULAジ

polar marshBOT
#

@terse mantle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral forge
stiff patrol
#

Pls help me

zealous estuary
jade nest
#

I have replied you already twice.this is the 3rd time i am telling you to refer to #faq 4.5@stiff patrol

feral forge
night cloak
feral forge
# zealous estuary Sorry like what ☹️

in app store. click on the top right of your icon, choose purchased on the pop up screen, then scroll down or search pubgm until you find the app. there should be a date of your very first time when you installed the app.

zealous estuary
#

Facebook and Game Center but I did unlink for Facebook

zealous estuary
polar marshBOT
#

@thick herald:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mint forge
#

Hi, my account has been blocked. The ban happened after shooting in the heels, remove the ban please
Id:5849271513
Country: Kyrgyzstan
Device: Redmi 8 lite

polar marshBOT
#

@mint forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

latent apex
#

Hi. My friend’s fb was hacked so the game was hacked too. Any help or support?

river spade
#

Hello , I need some help pls?

feral forge
jade nest
river spade
# feral forge please state your issue

Its regarding pmco, there’s a team that was hacking in qualifiers and we have video evidence but they’re not banned and still with us in group stages.

feral forge
gritty glade
#

What happens with pubg mobile today, server reconnect again and again.
We have to turn off mobile data first, while loading page, there after it connects to the main page.

feral forge
#

from india? @gritty glade

gritty glade
feral forge
#

@gritty glade guess i don’t have to explaincatok

river spade
#

Can you refer me to someone that I can report the issue to?

onyx parrot
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id6506287297
The name of the account user『SFS』๛Al

polar marshBOT
#

@onyx parrot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral forge
#

@river spade you may upload the video evidence on youtube and send it as a link.

clear sun
#

‏Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

‏I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

‏The account id 5105169144

‏The name of the account user: Nader404

polar marshBOT
#

@clear sun:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hard topaz
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id6915859904
The name of the account user『๛ودع

polar marshBOT
#

@hard topaz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Please do not use languages other than English, @hard topaz. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

why weren't the teams that played with the hack and teamed disqualified? in pmco qualifications? do you have all the evidence? wtf

flint knoll
#

Certain teams that were cheating in PMCO qualifiers weren’t banned and have now qualified for group stages. How do we get them banned before group stages start?

knotty palm
#

I am indolent

#

Hi

crimson reef
#

What's a emulator

celest shadow
#

Hello. How can we help you, @knotty palm?

celest shadow
# crimson reef What's a emulator

From Google:

An emulator is typically a program that lets you run software from a completely different device on your computer. The most common uses for emulators are to play video games and run different operating systems — for example, you can put an Android operating system on your Windows computer.

This should answer your question. Feel free to browse questions unrelated to the game on Google.

crimson reef
#

Oh ok cheers

upbeat cargo
#

After 6 months, my sensitivity is still bugged 🤡

celest shadow
#

If you plan on playing PUBG MOBILE on your Windows computer, we recommend using the Gameloop emulator, @crimson reef.

#

Just a heads up for you. ^

crimson reef
#

Ok

storm flumeBOT
#

Hello, @upbeat cargo!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak
#

@celest shadow can u help to résolve the problm

celest shadow
#

I will need an English version of this screenshot as I am unable to understand your language.

night cloak
#

Okaay @celest shadow

deft birch
#

I want to report a cheater , give me the page

storm flumeBOT
#

Hello, @deft birch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

celest shadow
#

Here it is.

night cloak
#

Here it is @celest shadow broo

celest shadow
#

Has someone else accessed your account recently, @night cloak?

night cloak
#

Yes my acc got hacked

#

And i recoverd it

celest shadow
#

Have you recovered it?

night cloak
#

Yees

celest shadow
#

All right, good.

#

Since you have passed that difficult stage, all you need to do now is wait for an update for the game so you can log in again.

night cloak
#

@celest shadow why weren't the teams that played with the hack and teamed disqualified? in pmco qualifications? do you have all the evidence? wtf

#

Really ?

#

@celest shadow okaay bro , soo u know time the new update

warm dawn
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

5438169766 The account id

The name of the account user PRODiesel

polar marshBOT
#

@warm dawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

marsh sage
night cloak
#

@marsh sage but i have buy rp

celest shadow
night cloak
#

I will lost the rp @marsh sage

marsh sage
celest shadow
night cloak
#

@celest shadow and ? tell me who to talk to then, why are you making fun of the teams that played right?

#

Yeaah i Understand @celest shadow

#

Thank you

unkempt furnace
#

Why cant we change our roster in pmco???

#

@celest shadow

marsh sage
#

@unkempt furnace This channel is reserved for PUBG MOBILE-related inquiries, not PMCO.

celest shadow
#

If you require support regarding PUBG MOBILE Club Open, please send them to your respective PMCO Discord server for your region.

night cloak
#

@celest shadow channel is blocked to send Message lol

worldly sun
#

Hi my id was hacked by someone, I am unable to login . Pubg please help.
Id - 5662489492
Name - Mohit《Gabru 》
@PUBG MOBILE#5879
@Reyon | PUBGM#7538

vast ermine
#

Who can i reach out to regarding pmco Latam

celest shadow
#

What is your country, @worldly sun?

celest shadow
nimble relic
#

Hello,PUBG MOBILE.I know that you are very busy due to large number of messages. I had no problem with my account. My account has been banned for no reason and I play clean play and I make very careful to comply with the terms and integrity of the game

I ask you solve problem as soon as possible because I am wronged. Thank you,PUBG MOBILE

The account id 51243983089

The name of the account user 『MR』HIMA๛

polar marshBOT
#

@nimble relic:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@lime juniper hlw i need your help

celest shadow
#

Hello, @night cloak. How can we help you?

devout quartz
#

Hi guys @lime juniper @celest shadow is there any way to send you the links privately, they increased your view after the report 🤦

vast ermine
#

@celest shadow do you have a link?

ornate nacelle
#

hello i guess the general chat is busy rn

celest shadow
ornate nacelle
#

i was asking about the official website for gameloop

night cloak
celest shadow
#

What is your country, @night cloak?

night cloak
storm flumeBOT
celest shadow
celest shadow
# night cloak india

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

flint knoll
#

Why are my cheater reports getting removed? 🤷🏻‍♂️

worldly sun
celest shadow
modest osprey
#

@celest shadow hey some try to stole my account joined in my Facebook but i changed the password as soon as possible, i had 2 social medias Twitter and Facebook, but now the hacker link His email and he is joining in the account whenever he wants, i have the proofs that i'm the owner what can i do?

polar marshBOT
#

@worldly sun:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @modest osprey.

split topaz
#

Hello dear officials, first of all, greetings to all of you I have a problem, I will be glad if you help, my account has been captured by someone else, but I managed to get my account back, as a result, the person who captured my account made a twitter account link of his own and made all my efforts in vain correspondence to the support department in the game and I have sent all the messages that the account belongs to me, my e-mail addresses, my facebook address and the receipt and invoices for the payments I have made, but as I have not been able to get a result yet, the person who steals my account and adds twitter causes my account to be banned.Where should I apply for a speed solution? with...

polar marshBOT
#

@split topaz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

flint knoll
#

Apologies for first mistakes

celest shadow
#

Absolutely, well done, @flint knoll! Thank you for updating them.

vast ermine
#

@onyx cairn i need some assistance regarding Latam pmco i read the support already but still confused regarding my situation

celest shadow
flint knoll
grim eagle
#

@celest shadow hi i have a question can i DM you Thanks

sage depot
celest shadow
celest shadow
celest shadow
grim eagle
#

@celest shadow I got an email from pubg and i just want to ask you something

#

If thats okay

celest shadow
#

Feel free to send me a direct message, @grim eagle.

grim eagle
#

@celest shadow Thank you 😊

sage depot
night cloak
hearty dune
#

Can you help me please, my account has been hacked in the game, the person who hacked my account has linked it to the email that is not removable, I am afraid that he will violate the rules of the game and the account is blocked for 10 years Please help me😩

polar marshBOT
#

@hearty dune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

worn pumice
#

What happens with PMCO Europe. Team up and hacks take invite ?
PMCOVID-21

night cloak
#

Hey a question, if in my PMCO team there is a minor under 17 years old and he does not have an identification ID, only his birth certificate can the birth certificate be sent as verification?

#

Hello, i have problem in my account , my account has been banned for 10 years with out any reason I didn’t use the hack

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

💩PMCO

hallow gulch
worn pumice
#

@night cloak next PMCO let’s jump 60 for one team. 😂

night cloak
#

@worn pumice Yes 🤣🤣

worn pumice
#

This PMCO let’s go to live and write #Team Up Club 21 😉

storm flumeBOT
#

Please avoid going off-topic, @night cloak and @worn pumice. You may have unrelated conversations in #chat.

worn pumice
#

Machete. Answer please. How the hell that teams take invite ?

#

PMCO topic it’s closed. Why you closed ?

celest shadow
#

This channel is reserved for PUBG MOBILE-related inquiries. Please refer to #pmco for further information.

night cloak
#

@celest shadow is closed lol

celest shadow
#

"Everything starting from this stage will be handled in the respective PMCO Discord server for your region."

worn pumice
#

Yes we do it. And still take invite 16 teams with proofs that invite

celest shadow
#

We still cannot help you, as we are not in charge of esports-related inquiries here. Remember, we are not esports moderators to be assisting you with this.

worn pumice
#

@celest shadow you understand. We like fair play. If was fairy we don’t come here to complain

#

Yes. But @celest shadow maybe you can help guys. Just email something to do it.

celest shadow
#

I'm pretty sure there was a period of time where you can send cheating or team-up evidence to the esports moderators in #pmco.

night cloak
#

@celest shadow the evidence was sent and they did nothing

brave canyon
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5376454250

The name of the account user adhamhamed24

polar marshBOT
#

@brave canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

worn pumice
#

He knows that. But they answer in China it’s new year and are holidays now 😂

celest shadow
worn pumice
#

@celest shadow you joke bro. In 4 days PMCO will start. How they can see that all evidence in 4 days 🧐😞

celest shadow
#

I'm sure the team that is in charge of investigating has been doing all they can since the day they received these reports. Either way, this is not up to me or anyone in this server.

Please move to a discussion channel.

night cloak
#

And why teams recived mail ? 🤣

#

Nice prank bro

obtuse mulch
#

Hello, I often have a problem of aim freezing while playing the game, aim stays steady, I cannot aim at targets, nothing changes even when I make my sensitivity settings the highest, My phone gives 45 FPS, I lower and increase the graphics settings, but the problem still does not leave me.

celest shadow
#

Please move to #chat or #pubg-mobile, @night cloak and @worn pumice.

obtuse mulch
#

If I delete and install the game it doesn't work

worn pumice
#

We don’t come here to offense you guys. We come here to ask for help. We think we can have help here 😞

amber fulcrum
#

@celest shadow

hallow gulch
celest shadow
#

Please report the player using the built-in report function, @frozen yoke.

obtuse mulch
amber fulcrum
#

Can we change the name of the clan while filling the form which we get after qualified @celest shadow

obtuse mulch
#

I use 4G internet most of the time, but it still has no validity

lime quail
#

In FRANCE PMCO i did not received the Email :/ and we are Top 12 ( v13 FG )

obtuse mulch
#

I asked some of my friends but they don't have this problem

forest creek
#

If hacker linked his e-mail on PUBG acc how to unlink that e-mail?

obtuse mulch
#

@hallow gulch Think I'm tired of this problem, you are killing 3 people in the 4-man team, but when it comes to the last one, the same problem and GG

#

I can't rank

#

i can't rise

forest creek
#

Anyone read my question?

hallow gulch
obtuse mulch
#

I try but my device is the latest model

hallow gulch
obtuse mulch
#

I'll be back

forest creek
feral forge
forest creek
#

If you understand what I want to say. Fb was hacked and recovered, but in meanwile hacker linked his e-mail to pubg acc....he login everyday and he is spoted. So, how to resolve that problem IF unlinking E-mail is not possible

#

@feral forge

sage depot
feral forge
#

7 days. @sage depot

forest creek
#

@feral forge what is about my questiin?

sage depot
forest creek
#

What I am here?

#

Do I stink?

#

What is problem?

viscid shale
#

Hello peace be upon you guys I have a problem
I had the Bounce Challenge running today. I opened the game. Why did you find? Note the state of my account Libya

jade nest
night cloak
#

Does anyone know how to get replay mode (not death replay)

#

To make cinematics

feral forge
#

your account is your responsibility. you should protect all your social media, do not share them to any 3rd-parties, and enable 2FA.

jade nest
forest creek
#

@feral forge and you are pubg mobile suport. So if someone ask for help is there anyrhing else to say exept "contact customer suport"...you can hire a bot messages to repeat that on every question

jade nest
forest creek
#

@jade nest hacker can see register date in game, he can report in customer suport to unlink owners fb acc. How to protect from that?

night cloak
#

How did he do that then

viscid shale
jade nest
# night cloak

It was done in a custom room.He recorded his game play.And asked other guy to spectate in room to record from room view.

night cloak
jade nest
jade nest
viscid shale
jade nest
tribal gale
#

Friends yesterday, I have been banned for 10 years without any reason, I have never used it quickly. How can I reach an authorized person? Check my account?

polar marshBOT
#

@tribal gale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

forest creek
celest shadow
jade nest
next aspen
#

Don't show my evens

Numeric user identification:- 6606872336
Device:- redmi k20 pro
WiFi
Country : Bangladesh

serene pier
#

Guys i got banned 10 years in cheer park

polar marshBOT
#

@serene pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

next aspen
#

Don't show my evens

Numeric user identification:- 6606872336
Device:- redmi k20 pro
WiFi
Country : Bangladesh

sage depot
#

Pubg developers should lock this file immediately because hackers are hacking account and tap the unlink option of social media which the real owner has and changing the version of the game and after 7 days it will unlink bcoz owner cant open without changing the coding of files and if the id has third link open they link there own and at last no acces is Available to real owner

frosty lichen
#

Has anyone ever heard of not being able to buy UC because your account is at risk??

#

It’s been going on for four days now

#

Everything else works as normal

jade nest
potent gorge
#

‏Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

‏I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

‏The account id:
5229031061
‏The name of the account user:
‏Dôntryヅ77

polar marshBOT
#

@potent gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

plush arch
#

Sorry to bother can you make roster changes in group tages for pmco?

cerulean umbra
#

Hello, anyone that knows how to fix the problem that drop 90fps to 60fps when i connect the phone to hdmi ?

wispy tartan
#

My PUBG Mobile account was stolen, and I cannot get it back. I called support and did everything, to no avail and I have confirmation that the account is mine.

hollow cedar
#

Hello, my account was blocked for 7 days, the support service is silent, friends said what kind of game it was with a cheater, but I didn't know and had no idea that I was playing with a cheater ... please review the ban id 5303414443

polar marshBOT
#

@hollow cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wispy tartan
#

My PUBG Mobile account was stolen, and I cannot get it back. I called support and did everything, to no avail and I have confirmation that the account is mine.

gilded citrus
#

Ples role admin may developer @polar marsh

wispy tartan
#

I can send you proof that the account is mine and not someone else's

#

@polar marsh

past lynx
#

Hello can anyone give me email for reporting an cheater

#

I want an email please

night cloak
winter fiber
wispy tartan
night cloak
wispy tartan
#

Twitter and Facebook@night cloak

indigo wing
#

Hello , PUBG MOBILE . I know that you are very busy due to the large number of messages . I had no problem with my account . My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game I ask you to solve a problem as soon as possible because I am wronged . Thank you , PUBG MOBILE The account id 5106765568
The name of the account user
ليف文آي‏私

polar marshBOT
#

@indigo wing:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
hollow flint
#

Hello, when can we see the result of Iraq's pmco?

wispy tartan
#

@night cloak Disengaging Twitter and hacking Facebook

#

I have receipts for payment

night cloak
#

Bro contact in game customer service

wispy tartan
#

Usless

#

i do this

night cloak
#

You have to wait patiently 60 days😫

feral forge
#

we don't provide pmco related assistance here. you should go ask in the respective PMCO Discord server for your region. @hollow flint

haughty mist
#

Hello, after the expiration of the 7-day ban, my rank will remain at 5 bronze, regardless of whether I play or not?

polar marshBOT
#

@haughty mist:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wispy tartan
obsidian frost
#

how can we report websites that sell hacks? i think thats worth more than reporting hackers

#

xD

wispy tartan
#

This is my account

#

@night cloak

obsidian frost
#

@lime juniper

feral forge
#

dm an admin. @obsidian frost

wispy tartan
#

@feral forge you pubg staff?

night cloak
hollow flint
wispy tartan
#

@lime juniper sup me

feral forge
night cloak
wispy tartan
#

@night cloak long story

feral forge
#

both of your social media are hacked? @wispy tartan

wispy tartan
#

Yes@feral forge

#

i try

night cloak
#

Then try to login the third link

#

Email

wispy tartan
#

Ok i go to try

feral forge
#

you should contact the respective social media supports to recover your accounts. @wispy tartan

tribal oracle
#

guys they ban my account facebook and my account pubg link it with fb any solution plz

polar marshBOT
#

@tribal oracle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wispy tartan
#

Ok i try

honest sedge
#

how to check which email is linked with my pubg id ?

onyx dagger
#

Uh, @night cloak?

steel belfry
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5173668690 The name of the account userIQ๛ArHaPY

polar marshBOT
#

@steel belfry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

I'm not able to login into my account

#

Lol

#

I'm getting this error whenever I try to login, even though I have the latest version of pubg mobile

#

I play on IPAD PRO 2ND GENERATION
I even tried to login into my android phone but I'm still getting the same error

royal crater
#

Hello, my name is Ar I know in the game 5418395920, my account was banned
in the game for 10 years (3650) days to the year 2031, my account was
banned for this period and I did not make a mistake, and I did not use any
third-party program, or anything unethical Inside the game, I was
accidentally banned and I hope that my account will be up and running
again. Thank you for your understanding

polar marshBOT
#

@royal crater:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral forge
#

it seems like an unauthorised person has logged into your account and modified the game's file. you should first identify which linked social media account was compromised or might be hacked by another person. do recover your social media account or enable 2FA changing password etc. @night cloak

also this issue can be solved in next update, so you will have to wait for the next update of the game.

night cloak
#

I did that actually, it was my FB login

feral forge
#

@night cloak any issue? if no please move to #chat or #pubg-mobile. and please do not spam.

night cloak
#

I changed and somehow recovered my FB account
But I still get the same issues

night cloak
#

I didn't spam

#

I'm downloading the game

#

@night cloak can I recover it somehow??

night cloak
#

for submitting ID for PMCO Reservation list, does a school ID work? One of our players doesn't have a driver's license or permit / Government ID card

onyx dagger
#

May I know what is the issue, @night cloak?

night cloak
#

Yes yes I do, game center is my other account which is linked to pubg

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

feral forge
#

contact the in game customer service. also wait for the next update until you can log in again. @night cloak

night cloak
#

But with that also I cant login to my id

onyx dagger
#

Please contact Customer Service in-game.

onyx cairn
#

Only official documents from government, of course. @night cloak

night cloak
#

In this PMCO 2021 can there be a roster of 6 players?

#

WHAT'S Going with Pubg mobile europe server?? It's has been two days ms is too high!!

#

What about a birth certificate?

#

So what now?? I can't play with my own account until I get the next update?????? @feral forge

onyx dagger
onyx cairn
#

You can ask this in your PMCO Discord servers.

#

Or start to read the rules before submitting for a 1.6 mio dollar tournament.

vast wing
#

Hello Is there any staff member who can confirm if my team qualified for the Saudi Arabia region it’s called (vet team) I made mistake while registering and put the wrong letter in my email , we had 263 points overall

night cloak
onyx cairn
#

No

night cloak
night cloak
#

Did you answer me?

onyx cairn
#

Official documents only.

night cloak
#

I'm sorry, I don't know if a birth certificate is an official government document. That's why I asked

night cloak
vast wing
night cloak
#

The email I received with the registration says to join AFTER submitting my roster, containing the IDs

#

join the discord server^

#

I am following the rules lol

#

Thank you @night cloak

low spear
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id. 5430407767

The name of the account user 卄乡ÏM๛ØMaR

polar marshBOT
#

@low spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Yo can we delete our pibg acc?

night cloak
onyx cairn
night cloak
onyx cairn
#

Plesse refer to the rulebook pinned in #pmco

onyx cairn
#

There you can find the consent for underaged players.

night cloak
onyx cairn
#

Reading the rulebook is your path to wisdom.

night cloak
vast wing
#

Am I being ignored here?

onyx cairn
#

And let us please keep this channel clean from off-topic as this is not the right place for PMCO.

night cloak
onyx cairn
#

My server nickname gives the hint.

vast wing
night cloak
onyx cairn
#

You guys should start to read, don't be lazy.

night cloak
#

Where may we ask about PMCO if we have a question about part of the registration?

#

Cannot get a role in the PMCO discord server without submission of registration, therefore the only place i can ask is here.

hallow gulch
warm wren
#

If you have questions in regards to PMCO group stages and if you are a direct invite to the Group Stages, email back then the Tournament Organisers with your questions that is in contact with you. We will not provide Esports support here anymore as everything is handed over with Tournament Organisers.

night cloak
#

We need the form that parents must fill out with their consent @night cloak

#

The question is, where do we get that?

#

😫

#

lol ya

warm wren
#

Like I said, ask the Tournament Organisers

vast wing
warm wren
#

You don't need us anymore, read the pinned message in #pmcofor answers.

night cloak
#

@onyx cairn @warm wren why weren't the teams disqualified? you have the evidence in front of you is clear! it is not normal !!! they also received an email after they violated the regulations, you didn't do anything about it

#

Is not fair 😁

vast wing
warm wren
night cloak
#

Bro, I saw that you sent a message on the PMCO NA discord, can you ask questions in the lobby channel? @onyx cairn

#

Can I ask questions on the PMCO NA discord? @warm wren

warm wren
#

If there is no support channel

#

In that discord server

night cloak
#

how to return the version of the game if I was hacked and installed version 1.2.0.99999

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

vast wing
glossy sable
#

Please refrain from constantly mentioning our staff when they already answered you repeatedly, @night cloak.

warm wren
candid ermine
#

@warm wren hi we have qualified for uk group stages but they are not letting us change even 1 roster

warm wren
#

Okay? so...

candid ermine
#

I mean we wanna replace our weak player

warm wren
#

I am not the Tournament organisers, and no roster changes was promised after qualifiers.

candid ermine
#

Even he is dead ?

warm wren
#

Like I said, discuss this with your Tournament organiser. Not here

candid ermine
#

He is not replying

#

I mean on of them his dm is locked cant even dm him

#

One*

warm wren
#

Rules are clear then

glossy turtle
#

My account has been attended, and I want to know the reason for this

polar marshBOT
#

@glossy turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clever grove
#

Its true that pmco invites which teams won through pmnc will be sended this evening @warm wren

warm wren
#

Not providing PMCO support here, refer to the pinned messages in #pmco channel

vast wing
vital plinth
#

My friend hacked his facebook account and is désactivated and his account pubg has bin locked

#

@vital plinth i need support

warm wren
vital plinth
#

Thank ❤️

sand haven
#

Hellow pubg mopile i have a problem

foggy pagoda
#

Any official is here?

#

@warm wren

#

Hello

warm wren
#

Not providing PMCO support here, refer to the pinned messages in #pmco channel

foggy pagoda
#

Are you here

candid ermine
#

Pmco support is closed

warm wren
#

Yes, on purpose because our tasks been done but you can still read what is written

hallow gulch
#

Refer to the last message sent, and the pinned messages.

queen marlin
#

When will Runic power will end?

candid ermine
#

I mean u guys giving orders not solving problems

warm wren
#

BECAUSE our TASKS are done. We helped only during PMCO qualifiers. NOW it is the Tournament Organisers who are taking over the PMCO Group stages and onwards. So stop asking questions here and follow what is written.

queen marlin
#

When will Runic power will end?

foggy pagoda
#

We have got mail today for pmco south asia wildcard and there it is written that fill form before 12 feb and i have question that can we fill it by tomorrow?? @warm wren

night cloak
candid ermine
#

Give us some emails where we can share our problems because the tournament organisers not listening

hoary nebula
#

Hii any mods

queen marlin
#

No one is answering to my question

hallow gulch
candid ermine
#

What if one of our player have corona and he is on bed we still can't change it day tomorrow is last day and no one cares

queen marlin
#

@hallow gulch thank you for saying

hoary nebula
#

Anyone

#

@celest shadow

#

Can u help me with something in pm if possible

celest shadow
#

No need to over-exaggerate anything, @candid ermine. Any further inquiries regarding PMCO can be taken to the respective PMCO Discord server for your region.

Now please move to a discussion channel.

#

Feel free to send me a direct message, @hoary nebula.

fervent vector
#

Hi

#

@celest shadow We did not receive the message, knowing our points in the Saudi Rejoin 263 and others less than us are the points they connected ... it seems that we made a mistake in the captain's email

queen marlin
#

Will pubg India will release?

night cloak
#

pubg mobile hesabım çalındı Twitter bağlantısını silmek istiyorum. help

celest shadow
#

Please refer to the pinned messages of this channel, @fervent vector.

hallow gulch
candid ermine
#

@celest shadow thats channel is read only

queen marlin
#

@hallow gulch oh okay

night cloak
#

help?

celest shadow
night cloak
#

Hello, I was hacked and spent all Yus, and so far you can still log into my account, you can somehow untie the mail, because through it they enter.

celest shadow
night cloak
#

UC*

fervent vector
queen marlin
#

Then pubg India discord sever is there?

#

Can anyone tell?

vast wing
mortal apex
unreal fog
#

@lime juniper i need your help madam,without any reason i got 21+ copyright strike from pubg mobile tencent,i am not doing any illegal activity or things on my youtube channel which can violates your games terms of services and still i already send a mail to who giving this strike,i tried all possible way please help me madam

queen marlin
#

@mortal apex thank you but pubg India discord sever is not there

celest shadow
valid canopy
#

How can use redem code

#

@celest shadow

unreal fog
#

@celest shadow
i need your help madam,without any reason i got 21+ copyright strike from pubg mobile tencent,i am not doing any illegal activity or things on my youtube channel which can violates your games terms of services and still i already send a mail to who giving this strike,i tried all possible way please help me madam

novel loom
#

My account has been hacked and i didn't recive any help yet does exist someone to help me?

hallow gulch
hallow gulch
novel loom
#

#!PIXEL i did it but they're not so helpful!

hallow gulch
night cloak
#

@night cloak

#

@celest shadow @mortal apex

#

ı am emuletor

#

@feral forge

past lynx
#

Hello i’ve purchased prime plus but i didnt get anything please help me i’ve contacted in game support and didnt get anything

feral forge
night cloak
#

pls help me bro

maiden ivy
#

Can I ask anybody what do I do to change the team name for pmco if my team got picked up by another org and we need to switch tags, logos and the name

night cloak
#

@feral forge help

hallow gulch
past lynx
#

What kind of support are you ?

#

No one is responding

night cloak
#

modem reset?

hallow gulch
onyx dagger
#

Emulator, @night cloak?

night cloak
storm flumeBOT
onyx dagger
night cloak
storm flumeBOT
#

Please refer to subpoint 4.6 in #faq for further information, @night cloak.

night cloak
#

emulator no reply

onyx dagger
#

Patience.

hallow gulch
#

Even on emulator, most of the solutions listed apply on both mobile and emulator.

night cloak
#

enough

#

enough

ancient jay
#

Hello ,PUPG MOBILE I know that you are very busy , duo to the large number of messages , I had no problem with my account , my account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game , and I hope so much to restore my account , because I love PUPG MOBILE , and Love All Team so much , Hope finally my pupg account back to me to Enjoy With my Friends and Enjoy With the Amazing Things in Season 18 of PUPG MOBILE .
I ask you to solve a problem as soon as possible because I am very sad Now ,,, , Thank you PUPG MOBILE .
The Account ID is : 5396661571
The Name of My Account User is : F16 Karar

polar marshBOT
#

@ancient jay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

not working

onyx dagger
#

Patience?

past lynx
#

Would you respond today ?

onyx dagger
#

Hold on. @past lynx

night cloak
#

@onyx dagger

onyx dagger
#

Yes? @night cloak

night cloak
#

There is no one to help, I'm laughing

onyx dagger
#

Patience please.

night cloak
#

my patience has a limit

past lynx
#

XD

errant marten
#

Hey why is there a login issue in pubg mobile? I can't even download any maps or resource packs.What's the issue?

onyx dagger
#

You'll need to be patient. That is the only way. 🤷

celest shadow
night cloak
onyx dagger
#

May I know where you're from, @errant marten?

#

I mean the country.

wet flower
#

Türk mod varmı?

storm flumeBOT
#

Please do not use languages other than English, @wet flower. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

@celest shadow no one is helping my brother

night cloak
storm flumeBOT
#

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

errant marten
#

@onyx dagger India...But am yalking about Korean version

#

Talking*

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @errant marten.

strange tangle
#

‏ problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

‏I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

‏The account id 5144995297

‏The name of the account user ٭ Hero

‏My Account is a fairy-tale style from Season 2

polar marshBOT
#

@strange tangle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

errant marten
#

Ah I see

onyx dagger
#

🤷

celest shadow
#

Our emulator experts will get back to you as soon as they are available, @night cloak. In the mean time, please be patient.

past lynx
#

There is only tow persons needs help and you guys been shocked

night cloak
#

@celest shadow my patience has a limit

celest shadow
#

Do you need assistance, @past lynx?

past lynx
#

are you kidding me ?

storm flumeBOT
#

Please do not use languages other than English, @hallow mango. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT
#

@hallow mango:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

past lynx
#

I’ve been here for 15 min and you said be patient tell my problem message disappeared and now you say if i need help !!

cursive forge
#

Hello ,PUPG MOBILE I know that you are very busy , duo to the large number of messages , I had no problem with my account , my account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game , and I hope so much to restore my account , because I love PUPG MOBILE , and Love All Team so much , Hope finally my pupg account back to me to Enjoy With my Friends and Enjoy With the Amazing Things in Season 18 of PUPG MOBILE .
I ask you to solve a problem as soon as possible because I am very sad Now ,,, , Thank you PUPG MOBILE .
The Account ID is : 51319835472
The Name of My Account User is : حـٱزم〆

polar marshBOT
#

@cursive forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

past lynx
#

I’ll make sure to record this chat and email it if you guys don’t want to work let someone else do the work

onyx dagger
#

Don't. @night cloak

hallow gulch
#

If you're not willing to comply and wait then you don't expect help to be provided, the staff are people who have personal lives to handle and deal with. Once you have an answer, it'll be given to you.

marsh girder
#

Hii this is a player I am not able to login. Why I am not able to login. When I logout from my google account to Facebook it shows server didn't respond and showing some kind of number

#

Why mr robot

past lynx
hallow gulch
soft sparrow
past lynx
#

Is that was too hard ?

sinful cloud
past lynx
#

Thanks only for you @soft sparrow i dont know what others do here

soft sparrow
#

@past lynx my apologies.
our staff are really busy with important matters in hand right now.

#

I wish you best luck.

onyx dagger
#

File Claim and contact the Customer Service in-game as soon as possible, @sinful cloud.

sinful cloud
#

@kaisa thx u for ur reply. Any other ways please suggest

hallow gulch
atomic olive
#

pubg mobile link phone number permitted error 1

soft sparrow
#

@atomic olive can you please send a screenshot?

atomic olive
drifting verge
#

Hello, please help me, in general, on the 10th, my account was banned for a day, although on 10th I did not enter the game at all ... and when I logged in from my twink I saw that there was a character on the account in different clothes ..... not in the one I play all the time, wrote a complaint, they said they say wait for it to be broken and do not break it, after which I waited a day ... and logged into the account, immediately went into the settings and saw that Twitter was tied to the account ... I immediately I clicked on the untie, they wrote me a fresh binding and it was not possible to untie it, I was knocked out of the game, as if someone came from another device, after which we, like 2 rams, knocked each other out for about 30 minutes, I was from social VK, and he was from Twitter .... until the account flew to the ban for another day .....

sick shale
drifting verge
weak ridge
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id (5289264602)

The name of the account user(『乃Ş乇尺』就)

polar marshBOT
#

@weak ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sick shale
pliant flint
#

how can i apply for video researcher

#

?

hallow gulch
# pliant flint how can i apply for video researcher

''You go to the review section > video reviewer. After tapping "Start Review", players who have not applied to become an investigator will receive a pop-up window. Tap Apply to send the request. If the application is successful, the next time the applicant opens the game or enters the Video Review interface, they will receive a pop-up window informing them that they have been approved to be an investigator''

hallow gulch
atomic olive
sick shale
#

@atomic olive What's wrong?

atomic olive
#

@sick shale changed country

sick shale
#

@atomic olive Can you explain more please?

night cloak
#

@sick shale are you an admin and can you help me to get back my hacked and unlinked account?

sick shale
#

I am a moderator in this server, I can't help with account related issues, Contact customer service please

sick shale
#

Yes

atomic olive
#

@sick shale by mistake changed region usa and belongs to Pakistan

#

@sick shale very lag gaming

sick shale
#

Did you use VPN to change it?

night cloak
#

They didn't help, I am asking them since the beginning of January, but now the situation is much worse. Now I don't have an access to account

#

And they always tell my that I have to wait

#

And then they are not answering

atomic olive
#

@sick shale automatically disable vpn

sick shale
#

@night cloak Can you provide a screenshot of their last response.

sick shale
sick shale
calm wyvern
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5582385188
The name of the account user ريـنز〆

polar marshBOT
#

@calm wyvern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

atomic olive
#

@sick shale vpn use change country

#

@sick shale dm for whatapp

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @atomic olive.

drifting verge
atomic olive
#

@sick shale dm

sick shale
#

Go ahead, But my answer will be same if you're gonna ask the same questions again

tired herald
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5575709265

The name of the account userهمن٨م

polar marshBOT
#

@tired herald:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@pastel axle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@unkempt dust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hello

#

Can you help me please

#

My account has been hacked

#

And they linked a new social media account to mine

#

And i dont know what to do

sick shale
#

Do you still have access to your game account, @night cloak ?

night cloak
#

Yes

#

But i cant unlink theirs because it needs to be some days idk how much

sick shale
night cloak
#

I know

#

But i messed up

#

And didnt give right information

#

And i cant reset the conversation

#

I can screenshot

sick shale
#

Sure but please hide your personal information.

night cloak
#

why bully me

sick shale
#

What's your login method?

night cloak
#

facebook

cold drum
night cloak
#

@sick shale pls help me

#

I cant wait do days they will log me out

#

60*

patent sentinel
#

Anyone know what this mean?

sick shale
#

Can you please check if your facebook connection with the game is still active, @night cloak Go to Facebook settings > Security > Apps and websites > Logged in with Facebook

zealous estuary
#

Hi good afternoon I have questions can anyone tell how much time I’m going to wait until they done

night cloak
#

@sick shale DOWLAND facebook_

sick shale
#

Wait, @night cloak You don't have Facebook app downloaded?

night cloak
#

How can i contact someone directly at pubgm

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

night cloak
#

Please help

#

ı am emuletor

#

My acc is logged in with twitter but i dont even have one

sick shale
storm flumeBOT
sick shale
night cloak
#

no answer

#

no answer

#

no answer

sick shale
kind spire
#

what i do if i mistakenly changed my server

sick shale
#

@night cloak Just state your issue and they will answer and mention you later, Be patient please

sick shale
night cloak
#

@Glxy pls stop my account has been hacked and i need his help

zealous estuary
kind spire
#

@sick shale i cant play on 300ms

night cloak
#

@kind spire x i need help may account has been hacked

#

Okey Thanks Rebel

#

@kind spire leave him help me please

#

I've spent a lot of money on the game

sick shale
# night cloak I cant wait do days they will log me out

It takes that much of time to verify the ownership of the account and the information you provided, Be patient please and ask further questions to customer service, As we are unable to assist with account related issues.

night cloak
#

I do t want to lese it

#

If i give you my fone number that is connected to my email with witch i am logged into pubg mobile with can you verify me? @sick shale

sick shale
#

No, We (Discord server staffs) are not affiliated with the customer support in-game and can't help with account related issues.

night cloak
#

@sick shale is there any way i can contact them?

#

Besides the Inn game sistem

sick shale
#

Click on Help at top-right of login screen if you don't have access to your game account

vagrant nova
#

i have 1 fb and it is linked with another acc which is banned. Now in my new acc i want to link it with that

#

bruh not that

sick shale
vagrant nova
night cloak
#

So there is nothing i can do

#

Ill just lose my account

#

Great

#

They have also used all of mine uc

#

I have 0 now

#

Help me someone

sick shale
#

I have answered you, @night cloak Stop repeating same questions please

night cloak
#

I know im annoying but im losing my account heree

lime juniper
#

Are you still encountering this?

night cloak
#

And im freaking out

vagrant nova
hallow gulch
#

sorry, you've been answered by one of the mods.

patent sentinel
#

Anyone help?

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @patent sentinel.

patent sentinel
#

?

sick shale
#

@patent sentinel Contact customer service by clicking on Help at top-right of the login screen.

patent sentinel
#

What do I click on after that @sick shale

night cloak
#

@sick shale please is there no way i can contact in-game customer support like via email or discord?

sick shale
#

No, Only in-game.

sick shale
vagrant nova
#

what does my social pic depends on

#

if i make this my profile pic

#

will it be the same in pubg

#

help

night cloak
#

@vagrant tulip yes but the sistem said that i need to wait 60 days

vagrant nova
#

like i have email

#

so if my emails pic is changed will be it in pubg too?

night cloak
#

@vagrant tulip by then they can just unlink me and ill lose my account forever

deft gazelle
#

Hello,Pubg MOBlLE. I Know that you are very busy due to the large number of messages. I had no problem with my account has been banned for on reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. thank you, PuBG MOBlLE
the account id: 5411778998
the name of the account user: GEVARA๛【SP】

polar marshBOT
#

@deft gazelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

patent sentinel
#

So what does this mean exactly?

#

I just need someone to tell me ^

night cloak
#

I cant be on 24/7

patent sentinel
#

How long till the next update?

night cloak
#

My pubg acount or my email?

#

Because my email is not hacked

#

I am logged in to pubg mobile with it

#

So my pubg acount?

#

How is that possible

#

Ok

#

Realised now sorry

#

Im just freaking out rn

#

I have work in 5 hours shoud bee sleeping already

#

@vagrant tulip thanks for the help i know there's nothing you can do have a good day

proven palm
#

Anti-aliasing not working why?

#

?

sick shale
#

It is temporarily disabled, Will be fixed and enabled soon.

night cloak
#

@sick shale thank you too have a good day

#

Hello @vagrant tulip can u help me please

#

I have a problm in the update

#

Doo if i change the update i got a ban or no

placid forum
#

@vagrant tulip

#

No

placid forum
#

No speak English

#

Speak arb

night cloak
#

If I change the version, will I get b*n ??

#

@vagrant tulip i need to complete the royal pass

sick shale
#

Using languages other than English isn't allowed in this server, @placid forum You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
placid forum
#

؟@sick shale

#

I need to talk to an Arabic addict

#

@sick shale

night cloak
#

@vagrant tulip then i will lost my money and rp

sick shale
#

Join MENA server for support in Arabic language, The link can be found in #735483472432594994 3.1

placid forum
#

@vagrant tulip ok

inland turret
#

hey can i know what that boring problem all accounts working will only my account not working ! how that ..
perma loading omg not problem of net i open many games too my ping 76ms and other pubg accounts working well please look on my account i pay alot of money in that account can i get help ?
id : 5290757275
device : mi 10t
country : egypt
network : wifi

#

hey can i know what that boring problem all accounts working will only my account not working ! how that ..
perma loading omg not problem of net i open many games too my ping 76ms and other pubg accounts working well please look on my account i pay alot of money in that account can i get help ?
id : 5290757275
device : mi 10t
country : egypt
network : wifi

signal prawn
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and

integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5639275282

The name of the account userالمHارب

storm flumeBOT
#

Please do not use languages other than English, @signal prawn. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT
#

@signal prawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spare mauve
#

Hi can you please help me ?

still river
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id51349223260‪
The name T3m丨حسين

polar marshBOT
#

@still river:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spare mauve
#

My ID: 5259128657
In-game support is not helping me.
Auto answer .
My account is compromised by a hacker.
He linked his Twitter account in the game and messed around.
Delete my friends and lose cooperation points.
For 3 years I have been playing the game since 2018 Why is there no rating?
If my account gets hit, I will sue everyone.
I lost a lot of my money on the account.
The complaint was sent to everyone.
Game support and discord support, and you also have an email.
4 consecutive days I want a solution to my problem, but no one is helping.
I can only access my account via e-mail ..
Facebook account is disabled.
Twitter account of the hacker.
Please unlink Twitter and Facebook immediately before the hacker creates a band for the account.
I have all the bills to prove my ownership of the account from the first bill paid until the last one.
You can talk to the first in my popularity, who is my true friend.
Protect my account.

spare mauve
#

The hacker entered the account in an unofficial way. I cannot log in now

#

Nobody here ?

vast ermine
#

Any help with the pmco support I’ve reached out to a couple admins from here and have read pmco rules everything but no luck. PMCO latam

sick shale
#

@spare mauve You need to contact customer service from login to solve this issue.

spare mauve
sick shale
#

They didn't respond?

young crown
#

Why we get Bonus challenge voucher each week?im playing pubg for about 90 days but still im trying to find out whats the usage of these vouchers

zealous estuary
sick shale
young crown
spare mauve
sick shale
unique linden
#

Any other way I can redeem bonus challenge points other than bonus challenge option?

spare mauve
#

I need a real person to talk to, the solution to the problem is easy and they can do it easily, I'm afraid to lose my account due to the delay!

young crown
spare mauve
#

Where is the support here?

sick shale
#

@young crown That means your account is registered in EEA countries, therefore you can't change your region due to laws.

#

@spare mauve Only customer service can help with account related issues, We can't on Discord.

zealous estuary
polar marshBOT
#

@shrewd phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spare mauve
sick shale
#

We provide community support here, For account related issues you need to contact customer service in-game.

#

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.

young crown
#

@sick shale sry can you name a country that supports Bonus Challenge please?

sick shale
#

Middle East countries, I don't have information about all countries but It should be available in Egypt

#

Not right now, Looks like it's paused due to optimizations.

robust grove
#

Dear pubg Please reply my Account hacked please i need to recover it.

#

Hacker change everything

night cloak
robust grove
steep sun
#

He say give 500$ I give Google play games

night cloak
robust grove
night cloak
robust grove
night cloak
steep sun
robust grove
steep sun
#

My id is 5228501360

night cloak
robust grove
steep sun
#

How bro I don't know he play hackers the hacker

#

I have my twitter and email linked

#

The hacker is add my account Google play games

night cloak
robust grove
night cloak
robust grove
#

where i go for recovery

#

i never leave it

#

i spending 100000rs In my account

#

how can i leave it

night cloak
robust grove
#

no reply from Customer service no option

night cloak
acoustic karma
#

Hello, PUBG MOBILE. My account has been banned without any reason knowing I did not use any hack or other things please take the problem as soon as possible, Knowing that i tried many times with Customer System to know what happened, . Thank you, PUBG MOBILE.

it has been banned at "22/5/2020"

ID: 5608632519
User Name : DoRRoRa
Email : mohabaldeen@yahoo.com

polar marshBOT
#

@acoustic karma:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

robust grove
#

no way to recovery my acc

night cloak
austere cove
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id(5169445263)

The name of the account user(مـصيبة父)

polar marshBOT
#

@austere cove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

robust grove
#

hacker change everything thing

storm flumeBOT
#

Please do not use languages other than English, @austere cove. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

robust grove
#

i have completed information about my account

#

but hacker change everything

#

no way to login

#

plx help dear plx

#

i give you all information you check hacker change today

night cloak
# robust grove i give you all information you check hacker change today

ConfusedCat Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.

robust grove
#

i think it’s pubgmobile discord service

night cloak
hallow gulch
# spare mauve

Change your social media information, after you do so please wait for the next update to drop as it's not possible to either play or sign in with your current state.

spare mauve
night cloak
night cloak
spare mauve
robust grove
#

are you crazy

#

i spend 100000rs in my account

#

how i can.

#

you leave you 100000rs. tell me

hallow gulch
robust grove
#

i admit. but right now i need to recover

night cloak
robust grove
#

why pubg have no asses

#

to recover

night cloak
robust grove
#

why i cannot. i spend to much money. how i leave it. tell me.

#

i give money pubg. for my self not for hacker

#

its no way to talk.

#

you think it’s finish.

night cloak
zealous estuary
#

I have questions my account got hacked and he change the name 3 times I already contact with customer servers can that effect the investigation on my account

robust grove
#

and my account responsibilitie for pubg. i give money pubg.

#

i need my account

#

just

#

i have no asses but i have completed information you can check it. hacker change recently

olive dove
#

@robust grove what is the matter?

zealous estuary
night cloak
#

No dont share such personal info here

steep sun
night cloak
robust grove
#

dear listing. please understand my feelings i crying like 1 hours.

steep sun
#

Sir no reply

night cloak
robust grove
#

no one can help me.

#

i cannot asses is.

steep sun
night cloak
robust grove
robust grove
steep sun
#

Why pubg team can't help me when the hacked my account

robust grove
steep sun
#

I have email linked and twitter the hacker add new Google play games

#

He play hackers 3 hacker

night cloak
robust grove
steep sun
#

My bro I send i don't know wallhi

night cloak
steep sun
olive dove
# steep sun Why pubg team can't help me when the hacked my account

Selling/ trading accounts is against the game terms of service, in case the game system detect this violation, your accoubt will be punished.

Being involved in such illegal trade and getting scamed by a hacker is your responsibility and we can't help in such case.
Generally, we can't assist with account related issues and you have to contact in-game customer support for further assistance.

#

@night cloak you are interfering, take a break.

#

@vagrant tulip same^

robust grove
steep sun
#

Is this only

#

I can't sleep wallhi he play hackers

olive dove
#

@steep sun your inquiry has been answered, please do not repeat the same question.

#

@robust grove again, what is your issue? If you can't access your account try to contact the customer support.

steep sun
#

I can't login know 🥺🥺

olive dove
# steep sun Sir he used src change the hacker

You tried to sell your account, which is illegal. In any case, we as a discord community can't assist with account related issues.
Please abide by the warning and do not repeat the same questions.

slim obsidian
#

indonisian gameloop is safe to use ?

olive dove
steep sun
storm flumeBOT
#

Please avoid going off-topic, @steep sun. You may have unrelated conversations in #chat.

rugged anchor
#

I have a doubt, how can it be that 9 + 6 = 11. Even so it has been 6 kills and winning a game, I always receive a low rating, it is perhaps that the game does not work properly, that I am starting to annoying
ID = 554879448
Name= KRsLUIS
Device= iPhone 8
Country = Mexico
Server : North America

undone rain
#

I need to Send evidence about PMCO team Up teams How Can I send it? Because Cheaters teams also qualify for PMCO I need to disqualify thosw Bit*hes

robust grove
night cloak
robust grove
#

its you pubg security falls or not.

undone rain
#

@night cloak whats his username?

storm flumeBOT
#

Hello, @rugged anchor!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

steep sun
olive dove
#

@undone rain you can DM me the details and I will take care of it.

polar marshBOT
#

@limber warren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

robust grove
#

its to esy to hack someone acc.

olive dove
#

@robust grove did he hack your game account or social media?

robust grove
#

game

#

not Social midia