#questions | PUBG MOBILE | Page 1235

violet temple Feb 10, 2021, 6:19 PM

#

Can you say how i can contact to the real man except in-game customer service

sick shale Feb 10, 2021, 6:20 PM

#

Use a proper English language, Select the correct answers and a support agent will contact you as soon as possible, Be patient please.

violet temple Feb 10, 2021, 6:21 PM

#

sick shale Use a proper English language, Select the correct answers and a support agent wi...

I contacted but he only send me the copied text and nothing

#

I can send the screenshot

#

@sick shale

#

Help

sick shale Feb 10, 2021, 6:26 PM

#

Select the answer No, They didn't help

violet temple Feb 10, 2021, 6:27 PM

#

I contacted with real man

sick shale Feb 10, 2021, 6:27 PM

#

violet temple I can send the screenshot

Send

violet temple Feb 10, 2021, 6:28 PM

#

📎 image0.png 📎 image1.png 📎 image2.png

#

Its all

wary radish Feb 10, 2021, 6:29 PM

#

‏Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because l am wronged. Thank you, PUBG MOBILE The account id 5212457635 The name of the account user MG丨Shoug・MY

polar marshBOT Feb 10, 2021, 6:29 PM

#

@wary radish:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

violet temple Feb 10, 2021, 6:30 PM

#

@sick shale i send the photos

rapid rock Feb 10, 2021, 6:31 PM

#

What if when registering at Club Open made a mistake in the water of mail and qualified

night cloak Feb 10, 2021, 6:32 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id5313223967 The name of the
account userبتولツَ

polar marshBOT Feb 10, 2021, 6:32 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Feb 10, 2021, 6:32 PM

#

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

sick shale Feb 10, 2021, 6:32 PM

#

@violet temple Did you read them? They have forwarded your issue to the concerned team, And asking to be patient.

violet temple Feb 10, 2021, 6:32 PM

#

sick shale <@338399130403602453> Did you read them? They have forwarded your issue to the c...

But i wait for 2 days

charred coral Feb 10, 2021, 6:32 PM

#

‏Hello
‏Please help me and submit my case to the respected team to resume the procedure that was done on my account
‏My account has been suspended from the automatic download of malware due to the advertisements appearing on many applications. I did not notice this. I ask the esteemed team to restore the appearance of my account and log out as soon as possible according to this message. I am addressing my case to you.
‏History of the ban
2020/10/12

‏iD 5122166800 @PUBGMOBILE
‏Please pleas pleas help me

polar marshBOT Feb 10, 2021, 6:32 PM

#

@charred coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

viral hornet Feb 10, 2021, 6:34 PM

#

hello i want to know if i use file to raise my FPS to 90 , is it ban my account or not ?

molten topaz Feb 10, 2021, 6:37 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5703269218

The name of the account user亗MED0ツ亗

polar marshBOT Feb 10, 2021, 6:37 PM

#

@molten topaz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sick shale Feb 10, 2021, 6:37 PM

#

viral hornet hello i want to know if i use file to raise my FPS to 90 , is it ban my account...

Yes, That's against terms of service and will lead to a ban.

violet temple Feb 10, 2021, 6:38 PM

#

I need to wait and they answered me in this customer service or what?

jaunty ether Feb 10, 2021, 6:39 PM

#

Hello, PUBG MOBILE I used to play with my friends and suddenly I saw a message on the band for ten years because in my country the game of PUBG is banned, but now I moved to another country, so please see this band because I spent a lot of money as well as from you, and it is not an order that handles the account id (5242141126)😩 😩

polar marshBOT Feb 10, 2021, 6:39 PM

#

@jaunty ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 10, 2021, 6:41 PM

#

Hi! Is there any admin/moderator can talk to me in dm please, for pmco email?? 🥺

violet temple Feb 10, 2021, 6:42 PM

#

violet temple I need to wait and they answered me in this customer service or what?

@sick shale

edgy swallow Feb 10, 2021, 6:44 PM

#

I do not play cheats, I am a 100% clean player and the proof is that I play from Season 3 until now without any cheats or adding files so that you can check my phone and review my game I took a random band for no reason

📎 IMG-20210210-WA0030.jpg 📎 Screenshot_2021-02-10-02-06-37-47_dac7cc7571c39b392df64923967cf7da.jpg

polar marshBOT Feb 10, 2021, 6:44 PM

#

@edgy swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

quartz drum Feb 10, 2021, 6:47 PM

#

night cloak Hi! Is there any admin/moderator can talk to me in dm please, for pmco email?? �...

<@&481161015728406538> Plz reply)

lime wing Feb 10, 2021, 6:47 PM

#

Hello there,
Our team(TNepali Crew) was placed much higher in PMCO NEPAL leaderboards and we were hopeful of getting selected for PMCO this time. But teams which had less points than us got the confirmation mail but we didn’t get the mail. Can you please check if there was some error in calculation?
Or at least can we know why we were not selected even after getting higher points than the teams which got mails?

#

<@&481161015728406538>

sick shale Feb 10, 2021, 6:50 PM

#

Read the last message in #pmco and don't mention Moderator role again please, It is used for emergencies in this server.

lime wing Feb 10, 2021, 6:50 PM

#

📎 Screenshot_2021-02-11-00-35-47-037_com.discord.jpg

#

I don't have permission in #pmco

sick shale Feb 10, 2021, 6:51 PM

#

Read

lime wing Feb 10, 2021, 6:52 PM

#

Why is there always scam with pubg

warm oyster Feb 10, 2021, 6:52 PM

#

Can we get the schedule for group stages of SA wildcard region?

#

@onyx cairn

past flame Feb 10, 2021, 6:53 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5266590453
The name of the account user AhmedSherif333

polar marshBOT Feb 10, 2021, 6:53 PM

#

@past flame:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx cairn Feb 10, 2021, 6:55 PM

#

warm oyster Can we get the schedule for group stages of SA wildcard region?

Follow the steps given in the mail. I won't answer further requests as everything is written in it.

cobalt rampart Feb 10, 2021, 6:56 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id6770196965

The name of the account user ħɱʃɴɴ

📎 Screenshot_-_PUBG_MOBILE.jpg

polar marshBOT Feb 10, 2021, 6:56 PM

#

@cobalt rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stray bone Feb 10, 2021, 6:57 PM

#

Hello , PUBG MOBILE . I know that you are very busy due to the large number of messages . I had no problem with my account . My account has been banned for no reason and I swear to do or use extemal materials and that I play clean play and I make very careful to comply with the terms and integrity of the game . I ask you to solve a problem as soon as possible because I am wronged . Thankyou , PUBG MOBILE The account id: 5773734145 The name of the account user: ŪįŪĒĪē

polar marshBOT Feb 10, 2021, 6:57 PM

#

@stray bone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

flint totem Feb 10, 2021, 6:58 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5146240326
The name of the account user ARA丨MATRIX'

polar marshBOT Feb 10, 2021, 6:58 PM

#

@flint totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

muted nest Feb 10, 2021, 7:00 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5668203096
The name of the account user RDX丨Z3EM

polar marshBOT Feb 10, 2021, 7:00 PM

#

@muted nest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

weak sundial Feb 10, 2021, 7:06 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5847703641

The name of the account user: 3mral3re8i

polar marshBOT Feb 10, 2021, 7:06 PM

#

@weak sundial:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

arctic verge Feb 10, 2021, 7:09 PM

#

You gave me an advice to play livik for better points when i asked i did and since i changed my server to north america i couldn't enter a game so i tryed to play on mobile i was literally a bot i entered tdm game and a guy got high kills so i thought he is a pro i played with him on my emulator and he told me that he play 5 fingers full gero and today he got 10y band i swear i never know that he was cheating i got 8 days ban and i did nothing

polar marshBOT Feb 10, 2021, 7:09 PM

#

@arctic verge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tacit night Feb 10, 2021, 7:10 PM

#

Why the bonus challenge canceled?

unique linden Feb 10, 2021, 7:10 PM

#

When will bonus challenge return ... Pls guide me asap ... Thank you so much

sick shale Feb 10, 2021, 7:11 PM

#

No information, It may not be available due to optimizations.

neon sleet Feb 10, 2021, 7:15 PM

#

My Twitter account hacked by hacker he playing my account pubg

I have link my account linked by (game play) and (email) i can sign in my account
But i need cancel Twitter

I can cancel the link, but it takes 7 days without the hacker entering from the Twitter link
Because if he entered the account, the link will be canceled

sick shale Feb 10, 2021, 7:16 PM

#

@neon sleet Contact customer service and follow this conversation:

📎 StitchIt_20203001051957_769.png

neon sleet Feb 10, 2021, 7:17 PM

#

sick shale <@423939368994996224> Contact customer service and follow this conversation:

What the step one ?

sick shale Feb 10, 2021, 7:18 PM

#

It's there in the screenshot, Copy it?

neon sleet Feb 10, 2021, 7:20 PM

#

There is
12 options
1-hot topics
2- Report

uneven pumice Feb 10, 2021, 7:20 PM

#

@sick shale is there is any new update or glitch? Many peoples id baññing for no reason its like 10 years bañ for violating rules

graceful owl Feb 10, 2021, 7:20 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id: 5222848816
The name of the account user: M4《ZOOM》

polar marshBOT Feb 10, 2021, 7:20 PM

#

@graceful owl:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neon sleet Feb 10, 2021, 7:21 PM

#

sick shale It's there in the screenshot, Copy it?

There is
12 options
1-hot topics
2- Report

#

Or general or server

karmic jacinth Feb 10, 2021, 7:25 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5262544833‪
حموش8٨ The name of the account user

storm flumeBOT Feb 10, 2021, 7:25 PM

#

Please do not use languages other than English, @karmic jacinth. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT Feb 10, 2021, 7:25 PM

#

@karmic jacinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

nimble tide Feb 10, 2021, 7:27 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5336009371
The name of the account user 『Js4』๛zezo

polar marshBOT Feb 10, 2021, 7:27 PM

#

@nimble tide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cursive pulsar Feb 10, 2021, 7:29 PM

#

why ppl are getting ban for shooting at heels?

stuck cradle Feb 10, 2021, 7:29 PM

#

People getting banned for dueling in cheerpark seriously 😒

pulsar geyser Feb 10, 2021, 7:32 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5565648516
The name of the account user RRBxSynaxxFTW

polar marshBOT Feb 10, 2021, 7:32 PM

#

@pulsar geyser:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@left sinew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jaunty willow Feb 10, 2021, 7:38 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5436262733
The name of the account user[senpaiFADY

polar marshBOT Feb 10, 2021, 7:38 PM

#

@jaunty willow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 10, 2021, 7:39 PM

#

@lime juniper is there is any new update or glitch? Many peoples id baññing for no reason its like 10 years ban for violating rules

uneven pumice Feb 10, 2021, 7:39 PM

#

night cloak <@237624303581921281> is there is any new update or glitch? Many peoples id bañ...

@lime juniper please answer usm

night cloak Feb 10, 2021, 7:41 PM

#

U guys asking Error?🤣

#

xD

uneven pumice Feb 10, 2021, 7:41 PM

#

🙂

feral forge Feb 10, 2021, 7:41 PM

#

cursive pulsar why ppl are getting ban for shooting at heels?

it is a bug, will be fixed soon.

uneven pumice Feb 10, 2021, 7:41 PM

#

@feral forge i will get my id back?🤣

night cloak Feb 10, 2021, 7:42 PM

#

Nope

#

xD

feral forge Feb 10, 2021, 7:42 PM

#

uneven pumice <@726389094418087977> i will get my id back?🤣

currently i'm not sure about what's the issue in cheerpark.

uneven pumice Feb 10, 2021, 7:43 PM

#

This issue not in cheer park bro. 2 days ago i played a tdm entering in the gm again boom got 10 years ***

polar marshBOT Feb 10, 2021, 7:43 PM

#

@uneven pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@dim arch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

warm cipher Feb 10, 2021, 7:51 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5252089503
The name of the account user ziad×salah

polar marshBOT Feb 10, 2021, 7:51 PM

#

@warm cipher:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy sable Feb 10, 2021, 7:52 PM

#

Nice copy paste.

placid pollen Feb 10, 2021, 7:53 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account I'd 5609894205
The name of the account user Abo.ezz

polar marshBOT Feb 10, 2021, 7:53 PM

#

@placid pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

blazing pier Feb 10, 2021, 7:54 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5188927800
The name of the account user īدحمي؟

📎 4813ee0601362034.jpg

polar marshBOT Feb 10, 2021, 7:54 PM

#

@blazing pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral forge Feb 10, 2021, 7:55 PM

#

@neon sleet start a new conversation. click on contact us on the top right.

left ore Feb 10, 2021, 7:56 PM

#

I have a question about pmco

glossy sable Feb 10, 2021, 7:57 PM

#

Read #pmco.

midnight cipher Feb 10, 2021, 7:58 PM

#

@onyx cairn hey can i please dm you?

onyx cairn Feb 10, 2021, 7:59 PM

#

glossy sable Read <#664724626504548352>.

This

midnight cipher Feb 10, 2021, 8:01 PM

#

We are in the reservation list in pmco and we have enough points to get invited there is other teams who got invited and have lower points than us @onyx cairn what can i do ?

onyx cairn Feb 10, 2021, 8:02 PM

#

Simple as that: your calculations were wrong:

My team has reached more points than others!

• Nothing has been published and they should stop guessing their points.

• Each time in PMCO players calculate and share wrong score boards, based on the 2 best matches, which are the only visible points. But they forgot, that the 6 matches overall determine the final results. So they are not able to see the full, real results, this ends with teams claiming to be qualified, which may not the case.

• Once all invites have been progressed and we get the full confirmed list, we will share it in our social media channels.

midnight cipher Feb 10, 2021, 8:02 PM

#

I have all the screen shots of my results and it is not wrong? @onyx cairn

onyx cairn Feb 10, 2021, 8:03 PM

#

Incomplete, not wrong. And nice that you have yours but not from the other 31 teams...

left ore Feb 10, 2021, 8:03 PM

#

@onyx cairn I need help about PMCO form

midnight cipher Feb 10, 2021, 8:04 PM

#

There is other teams who have the same point as me and there is teams who have lower points and are invited even themselves are saying that we have more points? @onyx cairn

onyx cairn Feb 10, 2021, 8:04 PM

#

onyx cairn Simple as that: your calculations were wrong: *My team has reached more points ...

Last hint.

neat ravine Feb 10, 2021, 8:05 PM

#

Hello my pubg account was hacked and I am not logging. Please help me ID:5213871414

storm flumeBOT Feb 10, 2021, 8:06 PM

#

Please contact the customer service via the in-game settings for further assistance, @neat ravine.

clever grove Feb 10, 2021, 8:06 PM

#

Hi @onyx cairn i wanted to ask about teams which won pmco invite through pmnc, all finalistd got invited also pmpl teams is there any time or info which u can share, thank you in advance

onyx cairn Feb 10, 2021, 8:07 PM

#

All the people asking about PMCO, should read #pmco

left ore Feb 10, 2021, 8:07 PM

#

It's not working @onyx cairn I can't text there

soft lily Feb 10, 2021, 8:09 PM

#

@onyx cairn bro

storm flumeBOT Feb 10, 2021, 8:09 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @soft lily. Remember to read through #faq before asking questions in the support channels.

clever grove Feb 10, 2021, 8:09 PM

#

Theres no info for pmnc invitations @onyx cairn

normal fulcrum Feb 10, 2021, 8:10 PM

#

left ore It's not working <@!266270472767930389> I can't text there

Read the last messages in #pmco

solemn mist Feb 10, 2021, 8:10 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5504881585
The name of the account user Jo๛『Zaid』

📎 Screenshot_20210209-141529.jpg

polar marshBOT Feb 10, 2021, 8:10 PM

#

@solemn mist:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

soft lily Feb 10, 2021, 8:10 PM

#

I need query..reason pmco qualifier mail issues @onyx cairn

onyx dagger Feb 10, 2021, 8:11 PM

#

Kindly read the latest messages of #pmco, @soft lily.

clever grove Feb 10, 2021, 8:12 PM

#

Yes but theres not a specific explain

#

Not everyone have same issues

eager osprey Feb 10, 2021, 8:12 PM

#

My friends from Nepal region has received pmco emails . Is it same with NA region? Or the emails will be sent later for NA regions? @onyx cairn

onyx cairn Feb 10, 2021, 8:13 PM

#

onyx cairn All the people asking about PMCO, should read <#664724626504548352>

This This This This

clever grove Feb 10, 2021, 8:13 PM

#

So i should wait more?

light steppe Feb 10, 2021, 8:14 PM

#

@onyx cairn my friends team have 212 points in total with best 2 from each map that means from total of 6 matches and they got the invitation while we have 214 points from 6 matches

onyx cairn Feb 10, 2021, 8:14 PM

#

Stop it

#

These points are NOT representative

onyx cairn Feb 10, 2021, 8:15 PM

#

onyx cairn Simple as that: your calculations were wrong: *My team has reached more points ...

@light steppe

stuck sedge Feb 10, 2021, 8:16 PM

#

Yes sir we gonna stopp but u guys also need to respect the dayes which u text, u said last week of jaunaury and its second week of febraury and those guys have no infos yet

light steppe Feb 10, 2021, 8:16 PM

#

@onyx cairn when u publish the invitation list time will be gone and we wont be invited again thats why we r asking again and again do justice for our dedication

onyx cairn Feb 10, 2021, 8:16 PM

#

Did you even read #pmco

#

facepalmpubgm

stuck sedge Feb 10, 2021, 8:17 PM

#

I readed already 20 times and i cant find a answer of what im asking for

lime wing Feb 10, 2021, 8:17 PM

#

Pubg was and is a scammer says something in rulebook and dose something best 6 matches with 309 point not qualified

stuck sedge Feb 10, 2021, 8:17 PM

#

I have same ask about invitation through pmnc, everyone got it we didnt yet. We need to wait more or we will never get it, simple ask.

night cloak Feb 10, 2021, 8:17 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5606813403
The name of the account user MR々KįIįRįA

polar marshBOT Feb 10, 2021, 8:17 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stuck sedge Feb 10, 2021, 8:17 PM

#

stuck sedge I have same ask about invitation through pmnc, everyone got it we didnt yet. We ...

.

night cloak Feb 10, 2021, 8:18 PM

#

stuck sedge Yes sir we gonna stopp but u guys also need to respect the dayes which u text, u...

pubgm_this

light steppe Feb 10, 2021, 8:18 PM

#

@onyx cairn who is or are managing pmco south asia wildcard region pls help me contact someone who is managing our region the teams want answers

soft lily Feb 10, 2021, 8:18 PM

#

@onyx cairn our total point 382..didn’t get any mail..pmco bd region

📎 image0.jpg 📎 image1.jpg 📎 image2.jpg

eager osprey Feb 10, 2021, 8:18 PM

#

Cause you used esp @soft lily

stuck sedge Feb 10, 2021, 8:19 PM

#

Can anyone understand whats texted un pmco support channel because i really cant

velvet fossil Feb 10, 2021, 8:19 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5161232744
The name of the account user MĂhmǿǿudツ

📎 Screenshot_-_PUBG_MOBILE.jpg

polar marshBOT Feb 10, 2021, 8:19 PM

#

@velvet fossil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lime wing Feb 10, 2021, 8:19 PM

#

eager osprey Cause you used esp <@524627951166160896>

🤣🤣

soft lily Feb 10, 2021, 8:19 PM

#

Wtf

onyx cairn Feb 10, 2021, 8:19 PM

#

@normal fulcrum .topic please

stuck sedge Feb 10, 2021, 8:19 PM

#

stuck sedge I have same ask about invitation through pmnc, everyone got it we didnt yet. We ...

Can i have a simple respond should we wait more or?

normal fulcrum Feb 10, 2021, 8:20 PM

#

@lime wing @soft lily Feel free to use #chat for off topic conversation

soft lily Feb 10, 2021, 8:20 PM

#

I need help brother

storm flumeBOT Feb 10, 2021, 8:20 PM

#

Please avoid going off-topic, @eager osprey. You may have unrelated conversations in #chat.

lime wing Feb 10, 2021, 8:20 PM

#

@normal fulcrum we didn't get mail for pmco or is it done

light steppe Feb 10, 2021, 8:21 PM

#

light steppe <@!266270472767930389> who is or are managing pmco south asia wildcard region pl...

@warm wren

normal fulcrum Feb 10, 2021, 8:21 PM

#

soft lily <@!266270472767930389> our total point 382..didn’t get any mail..pmco bd region

Read #pmco. We cannot provide anymore assistance than that

stuck sedge Feb 10, 2021, 8:21 PM

#

Lets go sleep guys theres no support😴

eager osprey Feb 10, 2021, 8:21 PM

#

You guys should open pmco support section for pmco queries @onyx cairn

normal fulcrum Feb 10, 2021, 8:21 PM

#

@light steppe No need to mention multiple people. Please read #pmco

storm flumeBOT Feb 10, 2021, 8:21 PM

#

Please avoid going off-topic, @stuck sedge. You may have unrelated conversations in #chat.

night cloak Feb 10, 2021, 8:22 PM

#

Tencent should publish the table of the teams that went to the group stage and not keep the results hidden 🙃

light steppe Feb 10, 2021, 8:22 PM

#

@normal fulcrum there is no answer to the question im asking on that

onyx cairn Feb 10, 2021, 8:22 PM

#

facepalmpubgm

stuck sedge Feb 10, 2021, 8:23 PM

#

@onyx cairn i ask tencent they say contact esl, i contact esl they respond we contacted tencent about this topic...

onyx cairn Feb 10, 2021, 8:23 PM

#

There's nothing easier than simply following the given advices.

normal fulcrum Feb 10, 2021, 8:23 PM

#

light steppe <@455089035967332373> there is no answer to the question im asking on that

Please read #pmco

lime wing Feb 10, 2021, 8:23 PM

#

We have 8WWCD with 20 kills above not qualified and hacker is getting mail wtf pubg wow

normal fulcrum Feb 10, 2021, 8:23 PM

#

normal fulcrum Please read <#664724626504548352>

@lime wing pubgm_this

urban cedar Feb 10, 2021, 8:24 PM

#

📎 Screenshot_20210210-222337_PUBG_MOBILE.jpg

#

The game just loading

normal fulcrum Feb 10, 2021, 8:24 PM

#

Make sure you have a stable internet connection @urban cedar

light steppe Feb 10, 2021, 8:24 PM

#

@normal fulcrum do u think im blind ive seen the msg and read it multiple times

#

And my question still remains

urban cedar Feb 10, 2021, 8:25 PM

#

I check my internet

onyx cairn Feb 10, 2021, 8:25 PM

#

@light steppe answered multiple times. Stop repeating.

urban cedar Feb 10, 2021, 8:25 PM

#

I remove the chach and fix

light steppe Feb 10, 2021, 8:25 PM

#

I guess thts why they use human moderaters instead of bots

urban cedar Feb 10, 2021, 8:25 PM

#

Keep as it is

onyx cairn Feb 10, 2021, 8:25 PM

#

Bots can read.

normal fulcrum Feb 10, 2021, 8:25 PM

#

Asking the same questions again and again will be considered as trolling and will result in mute.

light steppe Feb 10, 2021, 8:26 PM

#

@onyx cairn nothing has been answered

urban cedar Feb 10, 2021, 8:26 PM

#

@normal fulcrum ..

normal fulcrum Feb 10, 2021, 8:26 PM

#

urban cedar I check my internet

Is it possible to share your internet test speed?

urban cedar Feb 10, 2021, 8:26 PM

#

Ok

#

1m

onyx cairn Feb 10, 2021, 8:26 PM

#

onyx cairn Simple as that: your calculations were wrong: *My team has reached more points ...

@light steppe for the very last time.

stuck sedge Feb 10, 2021, 8:27 PM

#

So for invitations through pmnc its not a specific date or decision yet @onyx cairn

light steppe Feb 10, 2021, 8:27 PM

#

My calculations were very precise and ive checked it multiple times and the final conclusion is a team that has 2 points lesser than us got the mail

night cloak Feb 10, 2021, 8:27 PM

#

@onyx cairn Hi sir, if I want to replace one of my teammate from uk region, what should I do.

normal fulcrum Feb 10, 2021, 8:27 PM

#

onyx cairn Simple as that: your calculations were wrong: *My team has reached more points ...

normal fulcrum Feb 10, 2021, 8:28 PM

#

night cloak <@!266270472767930389> Hi sir, if I want to replace one of my teammate from uk r...

No changes can be made anymore

stuck sedge Feb 10, 2021, 8:28 PM

#

..

mint needle Feb 10, 2021, 8:28 PM

#

I am guessing people should start getting emails from now on correct?

night cloak Feb 10, 2021, 8:28 PM

#

normal fulcrum No changes can be made anymore

I just want to replace him for group stage @normal fulcrum

normal fulcrum Feb 10, 2021, 8:29 PM

#

mint needle I am guessing people should start getting emails from now on correct?

Yes

mint needle Feb 10, 2021, 8:29 PM

#

Like if they wanna stay in the “expectation” side

#

Okay

#

Ty

normal fulcrum Feb 10, 2021, 8:29 PM

#

night cloak I just want to replace him for group stage <@455089035967332373>

Can't be done

night cloak Feb 10, 2021, 8:29 PM

#

?????

light steppe Feb 10, 2021, 8:29 PM

#

@onyx cairn after they publish the invited teams will there be changes if the calculations were wrong by pubg side?

normal fulcrum Feb 10, 2021, 8:30 PM

#

mint needle Ty

Make sure to read #pmco for more details

storm flumeBOT Feb 10, 2021, 8:30 PM

#

Please avoid going off-topic, @light steppe. You may have unrelated conversations in #chat.

mint needle Feb 10, 2021, 8:30 PM

#

Yeah I was just curious sir

#

Thanks though

night cloak Feb 10, 2021, 8:32 PM

#

He’s from UK and he left the competitive. Now we want to add the new one and the new one also from UK. (We are PMCO qualified team) @normal fulcrum

normal fulcrum Feb 10, 2021, 8:32 PM

#

night cloak He’s from UK and he left the competitive. Now we want to add the new one and the...

Nothing can be done

night cloak Feb 10, 2021, 8:33 PM

#

Thanks for answering me

normal fulcrum Feb 10, 2021, 8:33 PM

#

Feel free to provide your feedback on their official twitter page

storm flumeBOT Feb 10, 2021, 8:34 PM

#

This channel is reserved for PUBG MOBILE-related inquiries. For further information about PUBG MOBILE Club Open, please refer to #pmco.

crystal lake Feb 10, 2021, 8:35 PM

#

Hello, my team Back to Feel did not receive an invite to the post office from the qualifications of the PMCO cis, although there are enough points, what could be the reason for this?

normal fulcrum Feb 10, 2021, 8:35 PM

#

storm flume This channel is reserved for PUBG MOBILE-related inquiries. For further informat...

@crystal lake pubgm_this

storm flumeBOT Feb 10, 2021, 8:35 PM

#

Please refer to this channel's pinned messages for further information, @crystal lake:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak Feb 10, 2021, 8:36 PM

#

normal fulcrum Can't be done

Even I can't add new player?

azure hollow Feb 10, 2021, 8:37 PM

#

normal fulcrum Nothing can be done

Wdym maybe he still didn’t form filled so of course that he can change roster!
It’s not obligated to fill same roster that played qualifiers

azure hollow Feb 10, 2021, 8:37 PM

#

night cloak Even I can't add new player?

Dm

#

Or read this ⬆️

night cloak Feb 10, 2021, 8:38 PM

#

I even didn't fill the form.

azure hollow Feb 10, 2021, 8:38 PM

#

Btw this is not general chat for more questions u can dm me

#

@night cloak

wise crater Feb 10, 2021, 8:39 PM

#

Hello brother is mail you all are sending are wrong in thailand or in all region

normal fulcrum Feb 10, 2021, 8:39 PM

#

Yes. Emails can no longer be unlinked due to security reasons

azure hollow Feb 10, 2021, 8:40 PM

#

azure hollow Wdym maybe he still didn’t form filled so of course that he can change roster! I...

@normal fulcrum

normal fulcrum Feb 10, 2021, 8:41 PM

#

@azure hollow Please do not answer unless you're aware of the exact query. Providing false information will lead to a mute

zealous estuary Feb 10, 2021, 8:41 PM

#

My Twitter account got hacked and if the support unlink my account can I still access to my account and the hackers use newest version

📎 image0.png

normal fulcrum Feb 10, 2021, 8:41 PM

#

@night cloak My answer remains the same. You cannot add or remove the players. You can change the parts, but not the players

olive mauve Feb 10, 2021, 8:41 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5701407250

The name of the account user XO丨BeBo

polar marshBOT Feb 10, 2021, 8:41 PM

#

@olive mauve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum Feb 10, 2021, 8:42 PM

#

Yes

hot wedge Feb 10, 2021, 8:42 PM

#

Yo can someone help me out? Is it possible to reach 100 by just completing daily missions and rp missions without playing 550 minutes a week?

wise crater Feb 10, 2021, 8:42 PM

#

wise crater Hello brother is mail you all are sending are wrong in thailand or in all region

Any one can helo

storm flumeBOT Feb 10, 2021, 8:42 PM

#

Please refer to this channel's pinned messages for further information, @river rover:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

#

Please contact the customer service via the in-game settings for further assistance, @zealous estuary.

azure hollow Feb 10, 2021, 8:43 PM

#

It’s not false!
It’s just a clear notification
It’s not obligated to put same players that played qualifiers because maybe one of them it’s not able to play for some issues and he can make a change as he didn’t still fill formed @normal fulcrum 😎

craggy fable Feb 10, 2021, 8:43 PM

#

@normal fulcrum Our team didn't get mail
Bt our total point is 368 Bangladesh region ..
Team name : LoG1 eSports
Plz help sir

azure hollow Feb 10, 2021, 8:43 PM

#

So when u give an answer more better to be more clear!

normal fulcrum Feb 10, 2021, 8:43 PM

#

Did you even read the message by Machete @craggy fable?

unborn sentinel Feb 10, 2021, 8:44 PM

#

@normal fulcrum can u come dm?

normal fulcrum Feb 10, 2021, 8:44 PM

#

azure hollow So when u give an answer more better to be more clear!

Make sure to go through complete conversation and best is not to interfere when a staff is available to answer other's queries

onyx cairn Feb 10, 2021, 8:44 PM

#

Accept the fact that your calculations are not correct.

normal fulcrum Feb 10, 2021, 8:44 PM

#

unborn sentinel <@455089035967332373> can u come dm?

Feel free to ask a question here

unborn sentinel Feb 10, 2021, 8:45 PM

#

Ok

azure hollow Feb 10, 2021, 8:45 PM

#

@night cloak ask @onyx cairn

unborn sentinel Feb 10, 2021, 8:45 PM

#

My team is top 3 in qualify of pmci but we dident recive emails

night cloak Feb 10, 2021, 8:45 PM

#

normal fulcrum <@456226577798135808> My answer remains the same. You cannot add or remove the p...

Sorry sir, I don't understand it.

normal fulcrum Feb 10, 2021, 8:46 PM

#

night cloak Sorry sir, I don't understand it.

You can decide who will play. You cannot add or remove players from the team

storm flumeBOT Feb 10, 2021, 8:46 PM

#

Please refer to this channel's pinned messages for further information, @unborn sentinel:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

zealous estuary Feb 10, 2021, 8:46 PM

#

storm flume Please refer to this channel's pinned messages for further information, <@549460...

I did it but my question if they unlink the Twitter can I still have access with games center with this message appearing

📎 image0.png

azure hollow Feb 10, 2021, 8:46 PM

#

He can get also new players man are u thinking when u are giving those answers or no ?

#

It’s just obligated to have 3 players that they live in uk

#

That’s all

night cloak Feb 10, 2021, 8:48 PM

#

My account has been banned. I have not committed any violation of the game rules

My ID... 5389873730

My nickname.... Mohamedmostafa

Thank you pubg mobile

📎 Screenshot_20210207_173654_com.tencent.ig.jpg

polar marshBOT Feb 10, 2021, 8:48 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

left ore Feb 10, 2021, 8:48 PM

#

I used to have a player and he's from UK and he left the competitive. Now I want to add a new player in the roster and he's also from the UK. (We are PMCO qualified team) I don't even fill the form yet. @onyx cairn

normal fulcrum Feb 10, 2021, 8:50 PM

#

normal fulcrum <@456226577798135808> My answer remains the same. You cannot add or remove the p...

I think one of your friend already asked the same question and has been answered @left ore

polar marshBOT Feb 10, 2021, 8:51 PM

#

@digital prairie:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

little gyro Feb 10, 2021, 8:52 PM

#

📎 Screenshot_2021-02-11-01-50-37-31_dac7cc7571c39b392df64923967cf7da.jpg

#

I don't have region Change option

#

Can someone help me?

azure hollow Feb 10, 2021, 8:52 PM

#

My days man!!!
He said that he didn’t fill formed still!
Of course that he can make changes and not put the same players that played qualifiers
U are staff and giving a non correct answers @normal fulcrum

soft lily Feb 10, 2021, 8:52 PM

#

@normal fulcrum

left ore Feb 10, 2021, 8:52 PM

#

@normal fulcrum so we can't replace anyone so we should play in 3 players?

sick shale Feb 10, 2021, 8:53 PM

#

@little gyro You can't change your country/region due to EEA laws.

azure hollow Feb 10, 2021, 8:53 PM

#

left ore <@455089035967332373> so we can't replace anyone so we should play in 3 players...

Man u didn’t fill formed still so u can make changes and u should have 3 players who lives in uk
That’s it

left ore Feb 10, 2021, 8:54 PM

#

I know that @azure hollow

azure hollow Feb 10, 2021, 8:54 PM

#

I explained this thing to ur friend

little gyro Feb 10, 2021, 8:54 PM

#

sick shale <@791219068489170945> You can't change your country/region due to EEA laws.

If i transfer data outside of EEA then?

left ore Feb 10, 2021, 8:54 PM

#

I replace a new player he's from@UK

night cloak Feb 10, 2021, 8:54 PM

#

You may wanna talk about these things in #chat , leave this channel for PUBGM related queries.

#

@soft lily State your issue as well.

sick shale Feb 10, 2021, 8:55 PM

#

@little gyro Your account will be deleted.

azure hollow Feb 10, 2021, 8:55 PM

#

left ore I replace a new player he's from@UK

Ok that’s it
U are not obligated to put the same roster which played qualifiers

little gyro Feb 10, 2021, 8:56 PM

#

sick shale <@791219068489170945> Your account will be deleted.

now im not in EEA country. I moved here in Pakistan. That's why I want to change my region

glad vine Feb 10, 2021, 8:56 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5571985911The name of the account usermaroehab10

polar marshBOT Feb 10, 2021, 8:56 PM

#

@glad vine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

left ore Feb 10, 2021, 8:56 PM

#

@azure hollow what about the documents? Should I send the old players one? Or the new players one?

sick shale Feb 10, 2021, 8:57 PM

#

little gyro now im not in EEA country. I moved here in Pakistan. That's why I want to change...

You can't

tender seal Feb 10, 2021, 8:57 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5149862037 The name of the account user آباتشي乀

polar marshBOT Feb 10, 2021, 8:57 PM

#

@tender seal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Feb 10, 2021, 8:57 PM

#

Please do not use languages other than English, @tender seal. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

azure hollow Feb 10, 2021, 8:58 PM

#

left ore <@590897274893238282> what about the documents? Should I send the old players o...

No no u don’t have why to send the documents of the player that left comp
U just need to read carefully the invite and that’s it!
As I said u are not obligated to fill the same roster that played qualifiers u can make a change just u need 3 players in 🇬🇧

normal fulcrum Feb 10, 2021, 9:00 PM

#

@left ore Did you get an invite through email?

celest shadow Feb 10, 2021, 9:00 PM

#

Let me remind you that this channel is reserved for PUBG MOBILE-related inquiries. Anything unrelated should be taken to #chat or #pubg-mobile.

To address the PMCO-related inquiries, you are to refer to the #pmco channel for further information. The reason the channel is now closed is because we are no longer providing assistance for said tournament here. It will be handled via your respective PMCO Discord servers based on your region.

Please move to another channel. Thank you.

azure hollow Feb 10, 2021, 9:01 PM

#

left ore I used to have a player and he's from UK and he left the competitive. Now I want...

@onyx cairn give to him a clear answer because another staff guy gave him a wrong answer!

onyx cairn Feb 10, 2021, 9:02 PM

#

Stop it.

azure hollow Feb 10, 2021, 9:02 PM

#

But it is what it is

thick girder Feb 10, 2021, 9:13 PM

#

📎 Screenshot_20210210-161257_My_Files.jpg

#

Is it safe to delete all these files

celest shadow Feb 10, 2021, 9:15 PM

#

You should never tamper or mess with the game files, @thick girder. Leave it be.

thick girder Feb 10, 2021, 9:15 PM

#

Ok

#

Will my account be deleted on pubg if I cleared my data on it and linked it to play games account

manic fable Feb 10, 2021, 9:23 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5540931573
The name of the account user 『Mr』PETERツ

polar marshBOT Feb 10, 2021, 9:23 PM

#

@manic fable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mild gull Feb 10, 2021, 9:25 PM

#

Hello

#

Where Partner!

#

I want help

#

My account was stolen

remote island Feb 10, 2021, 9:27 PM

#

Please unblock my account because I have not broken the rules and have been playing fairly since Season 6. Please lift the ban as soon as possible.
Player ID: 5425378132
Player name: 『GRT』 Abdo

📎 Screenshot_2021-02-10_225227.png

polar marshBOT Feb 10, 2021, 9:27 PM

#

@remote island:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mild pine Feb 10, 2021, 9:28 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5540931573
The name of the account user 『Mr』PETERツ

polar marshBOT Feb 10, 2021, 9:28 PM

#

@mild pine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

swift hatch Feb 10, 2021, 9:29 PM

#

Hello, PUBG MOBILE. I know that you are very busy due
to the large number of messages. I had no problem with
my account. My account has been banned for no reason
and I swear to do or use external materials and that I play
clean play and I make very careful to comply with the
terms and integrity of the game.
l ask you to solve a problem as soon as possible
because I am wronged. Thank you, PUBG MOBILE
The account id:5408857227
The name of the account user:『RTX』『BLACK』

polar marshBOT Feb 10, 2021, 9:29 PM

#

@swift hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 10, 2021, 9:35 PM

#

i want to change my name to " TD丨ＡＭＩＲ " but it says invalid character or word . Can someone help me or make it lika this but that it works

#

📎 Screenshot_20210210-2059282.png

#

📎 Screenshot_20210210-2059283.png

dusky forge Feb 10, 2021, 9:37 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id(5720796187)
The name of the account user[آندي DZ]

polar marshBOT Feb 10, 2021, 9:37 PM

#

@dusky forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 10, 2021, 9:38 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:5314389534
The name of the account user(MohamoedツあXO)

📎 Screenshot_20210130-183125_PUBG_MOBILE.jpg

polar marshBOT Feb 10, 2021, 9:38 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mild gull Feb 10, 2021, 9:38 PM

#

My account has been stolen

hallow gulch Feb 10, 2021, 9:38 PM

#

mild gull My account has been stolen

Contact customer support.

mild gull Feb 10, 2021, 9:38 PM

#

Where?

#

I can not access my account

hallow gulch Feb 10, 2021, 9:39 PM

#

Via the login page.

spiral sedge Feb 10, 2021, 9:39 PM

#

Hi

#

Hallo

hallow gulch Feb 10, 2021, 9:40 PM

#

mild gull Where?

📎 IMG_20210210_234010.jpg

hallow gulch Feb 10, 2021, 9:40 PM

#

spiral sedge Hallo

Yes, how can we help you?

mild gull Feb 10, 2021, 9:40 PM

#

Mmm okay

#

Can't you help me from here?

sinful island Feb 10, 2021, 9:41 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id ( 5218987115 )

The name of the account user ( YOUSSF๛ＳＹ )

polar marshBOT Feb 10, 2021, 9:41 PM

#

@sinful island:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spiral sedge Feb 10, 2021, 9:41 PM

#

My ping is very Hard

#

What a proplem

#

high

#

And my luck in the funds is unfair

mild gull Feb 10, 2021, 9:45 PM

#

I contacted customer service and no response

spiral sedge Feb 10, 2021, 9:46 PM

#

I contacted customer service and no response

#

and me

#

Hello! .. There is no one to answer me

night cloak Feb 10, 2021, 9:51 PM

#

my friend change his name to TD丨ＢＡＢＯ but i cant thange it to TD丨ＡＭＩＲ

spiral sedge Feb 10, 2021, 9:52 PM

#

انت عربي

storm flumeBOT Feb 10, 2021, 9:52 PM

#

Please do not use languages other than English, @spiral sedge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

spiral sedge Feb 10, 2021, 9:53 PM

#

Are you Arabic

#

Can you speak Arabic

#

Pupg mobail is The dirtiest company in the world

#

pRO

#

كسمك شركه بنت متناكه

storm flumeBOT Feb 10, 2021, 9:58 PM

#

Please do not use languages other than English, @spiral sedge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

spiral sedge Feb 10, 2021, 9:58 PM

#

كسمك

#

كسمك

#

كسمك

#

كسمك

#

كسمك

dawn briar Feb 10, 2021, 9:59 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 51364102699

The name of the account user DanAb19

📎 IMG-20210210-WA0196.jpg

polar marshBOT Feb 10, 2021, 9:59 PM

#

@dawn briar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spiral sedge Feb 10, 2021, 10:00 PM

#

As a thickness

maiden ether Feb 10, 2021, 10:02 PM

#

My account was hacked by twitter and the hacker add gmail but i have facebook that is link with account i need to remove twitter and gmail what i can do

#

My account id:5397659404

#

@polar marsh My account was hacked by twitter and the hacker add gmail but i have facebook that is link with account i need to remove twitter and gmail what i can do

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had problem with my account.
My account was hacked by twitter and the hacker add gmail but i have facebook that is link with account i need to remove twitter and gmail what i can do
Account id:5297659404
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

urban cedar Feb 10, 2021, 10:09 PM

#

📎 Screenshot_20210211-000824_PUBG_MOBILE.jpg

#

I want help

#

Hours passed by that

feral forge Feb 10, 2021, 10:09 PM

#

unfortunately, the 3rd link feature cant be unlinked at the moment. but still you should contact the in game customer service to give it a try. @maiden ether

night cloak Feb 10, 2021, 10:11 PM

#

@feral forge Hello, when I want to log in to the account it says I must update the game even though I have the latest update

delicate badge Feb 10, 2021, 10:11 PM

#

Yo, Am 25 years old, Stop making me take 15 minutes break ffs

feral forge Feb 10, 2021, 10:11 PM

#

@urban cedar is your internet connection stable? are you able to run other apps that require internet too? or websites?

thick girder Feb 10, 2021, 10:12 PM

#

Why does my device restart when i go into a 2nd pubg match

feral forge Feb 10, 2021, 10:18 PM

#

night cloak <@!726389094418087977> Hello, when I want to log in to the account it says I mus...

is the message account has been logged in with the newer version of the game?

feral forge Feb 10, 2021, 10:19 PM

#

delicate badge Yo, Am 25 years old, Stop making me take 15 minutes break ffs

did you enable parental control in your mobile?

night cloak Feb 10, 2021, 10:19 PM

#

@feral forge yes but i have the latest update

crimson ibex Feb 10, 2021, 10:22 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5733334346
The name of the account user MosTaFaXD

polar marshBOT Feb 10, 2021, 10:22 PM

#

@crimson ibex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

true frost Feb 10, 2021, 10:23 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5703160424
The name of the account user

polar marshBOT Feb 10, 2021, 10:23 PM

#

@true frost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral forge Feb 10, 2021, 10:24 PM

#

it seems like an unauthorised person has logged into your account and modified the game's file. you should first identify which linked social media account was compromised or might be hacked by another person. do recover your social media account or enable 2FA changing password etc. @night cloak

also this issue can be solved in next update, so you will have to wait for the next update of the game.

heavy vortex Feb 10, 2021, 10:25 PM

#

Why can't I use these vouchers the way I want SadLaugh .

📎 Screenshot_2021-02-11-03-27-25-346_com.tencent.ig.jpg

feral forge Feb 10, 2021, 10:25 PM

#

feral forge it seems like an unauthorised person has logged into your account and modified t...

@night cloak

night cloak Feb 10, 2021, 10:26 PM

#

@feral forge thank u for the help , much appreciated

heavy vortex Feb 10, 2021, 10:26 PM

#

shows no 20uc voucher here

📎 Screenshot_2021-02-11-03-27-48-121_com.tencent.ig.jpg 📎 Screenshot_2021-02-11-03-27-55-777_com.tencent.ig.jpg

night cloak Feb 10, 2021, 10:27 PM

#

@feral forge will i get banned if i use the account ?

toxic thicket Feb 10, 2021, 10:28 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5310909072
The name of the account user OM三ARツ

📎 IMG-20210211-WA0000.jpg

polar marshBOT Feb 10, 2021, 10:28 PM

#

@toxic thicket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral forge Feb 10, 2021, 10:29 PM

#

night cloak <@!726389094418087977> will i get banned if i use the account ?

you are not able to login at the moment, but do check if your linked social media or email has been compromised by another person.

patent field Feb 10, 2021, 10:31 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5155368514
The name of the account user zcgz

polar marshBOT Feb 10, 2021, 10:31 PM

#

@patent field:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

iron crest Feb 10, 2021, 10:31 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:5238885047
The name of the account user:قرناس

📎 Screenshot_20210210_183809_com.tencent.ig.jpg 📎 IMG-20210210-WA0044.jpg

polar marshBOT Feb 10, 2021, 10:31 PM

#

@iron crest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 10, 2021, 10:34 PM

#

I modified the files and became 1.2.0.99999 and the account was opened. Will I be banned if I play?

#

@feral forge

feral forge Feb 10, 2021, 10:36 PM

#

yes. don't put your account at risk, please wait for the next update. @night cloak

night cloak Feb 10, 2021, 10:36 PM

#

@feral forge the version 1.2.0.99999 will never be reached

merry elbow Feb 10, 2021, 10:37 PM

#

I am having issues with my quick scope, most of the time either the button disappears and if not there will troubles in switching scopes. Please fix this problem

delicate badge Feb 10, 2021, 10:40 PM

#

feral forge did you enable parental control in your mobile?

What, no

feral forge Feb 10, 2021, 10:42 PM

#

night cloak <@!726389094418087977> the version 1.2.0.99999 will never be reached

it will be fixed when the next update comes out

night cloak Feb 10, 2021, 10:42 PM

#

@feral forge alright thnx

#

@feral forge

#

@feral forge how should i complete my rp missions while i cant play ?

feral forge Feb 10, 2021, 10:44 PM

#

delicate badge What, no

is there an other option in your settings? below language and above download.

grim eagle Feb 10, 2021, 10:45 PM

#

When is the next update coming out?

delicate badge Feb 10, 2021, 10:45 PM

#

Yeah, i turned that off and i accidentally turn it on and it won't let it turn it off again Till 3/March

cunning sedge Feb 10, 2021, 10:45 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5696224550 The name of the account user GTR〆12『Ahmad

polar marshBOT Feb 10, 2021, 10:45 PM

#

@cunning sedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strange drift Feb 10, 2021, 10:45 PM

#

I have doubts about pmco and I can't get answers through #pmco

feral forge Feb 10, 2021, 10:45 PM

#

night cloak <@!726389094418087977> how should i complete my rp missions while i cant play ?

unfortunately. you will have to wait patiently.

grim eagle Feb 10, 2021, 10:46 PM

#

When is the next update coming out?

feral forge Feb 10, 2021, 10:46 PM

#

grim eagle When is the next update coming out?

we currently do not have a specific release date.

night cloak Feb 10, 2021, 10:47 PM

#

I have been playing rate, got 7 stars, than got banned for a day and all my points have been deducted for no reason , what should i do ?

polar marshBOT Feb 10, 2021, 10:47 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grim eagle Feb 10, 2021, 10:47 PM

#

Bruh after the last update everything is bad idk why

#

Anti anlising stoped

feral forge Feb 10, 2021, 10:47 PM

#

delicate badge Yeah, i turned that off and i accidentally turn it on and it won't let it turn...

so maybe you should wait for the cooldown period to be over.

delicate badge Feb 10, 2021, 10:48 PM

#

And keep getting restricted till then

cloud sand Feb 10, 2021, 10:48 PM

#

Hello,PUBG MOBILE. I know that you are very busy due to tha large number of messages. I had no problem with my account. My account has been banned for no reason and
I swear to do or use external materials and that play clean play and I make very careful to comply with the terms and integrity of tha game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id :5696949897
The name of the account user :F2F๛VÉNØX

📎 Screenshot_------_com.tencent.ig.jpg

polar marshBOT Feb 10, 2021, 10:48 PM

#

@cloud sand:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strange drift Feb 10, 2021, 10:49 PM

#

I have doubts about pmco and I can't get answers through #pmco @feral forge

feral forge Feb 10, 2021, 10:50 PM

#

@grim eagle for anti-aliasing option its temporarily disabled, and will be fixed soon. if you have any other suggestions or report, feel free to leave it in #old

feral forge Feb 10, 2021, 10:51 PM

#

strange drift I have doubts about pmco and I can't get answers through <#664724626504548352> <...

read the pinned message in that channel. and we don't provide pmco related issue support in this channel.

left ore Feb 10, 2021, 10:52 PM

#

Need help about pmco form

feral forge Feb 10, 2021, 10:52 PM

#

delicate badge And keep getting restricted till then

next time be careful don't turn it on by any accident.

left ore Feb 10, 2021, 10:53 PM

#

It's not reading my discord id

delicate badge Feb 10, 2021, 10:53 PM

#

feral forge next time be careful don't turn it on by any accident.

I wouldn't have turn it back on if there was a warning sign or sth

#

Or confirmation*

feral forge Feb 10, 2021, 10:54 PM

#

feel free to suggest it in #old

left ore Feb 10, 2021, 10:55 PM

#

@feral forge

#

Can you help me

#

@feral forge

feral forge Feb 10, 2021, 10:57 PM

#

@left ore did you receive an invitation which contains a Discord server link for your region?

left ore Feb 10, 2021, 10:57 PM

#

Yes

#

But they don't have support channels

warm wren Feb 10, 2021, 10:58 PM

#

left ore Yes

Follow the instructions written in the regional server. And do not ask here.

ancient sierra Feb 10, 2021, 10:59 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5566838282
The name of the account user 『MO』๛IBRHM

polar marshBOT Feb 10, 2021, 10:59 PM

#

@ancient sierra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strange drift Feb 10, 2021, 11:04 PM

#

feral forge read the pinned message in that channel. and we don't provide pmco related issue...

my question is beyond the answers already fixed in the channel, and it is blocked.

astral escarp Feb 10, 2021, 11:05 PM

#

Hi, can someone offer me information on the internet speed needed to have a fixed 20 ms during the game session.

feral forge Feb 10, 2021, 11:05 PM

#

strange drift my question is beyond the answers already fixed in the channel, and it is blocke...

Everything starting from this stage will be handled in the respective PMCO Discord server for your region.

sick shale Feb 10, 2021, 11:05 PM

#

@flat pewter Stop sending such messages please

strange drift Feb 10, 2021, 11:08 PM

#

feral forge `Everything starting from this stage will be handled in the respective PMCO Disc...

can you send me the invitation link to the Brazil server?

sick shale Feb 10, 2021, 11:10 PM

#

@strange drift Read the last message in #pmco and stop using this channel for PMCO related questions please.

zealous estuary Feb 10, 2021, 11:20 PM

#

Can anyone tell me what to do of these messages 😞 I want my account back

📎 image0.png

#

I just want to make sure. I’m typing right 🙏🏻please help

sick shale Feb 10, 2021, 11:22 PM

#

Wait for their response please.

warm portal Feb 10, 2021, 11:30 PM

#

Recently pubgm announced server for pakistan. Is it the asia or middle east for Pakistan?

polar marshBOT Feb 10, 2021, 11:38 PM

#

@halcyon pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

quaint bay Feb 10, 2021, 11:41 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:5344308853
The name of the account user:RÀÈÈS〆

polar marshBOT Feb 10, 2021, 11:41 PM

#

@quaint bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hallow gulch Feb 10, 2021, 11:43 PM

#

warm portal Recently pubgm announced server for pakistan. Is it the asia or middle east for ...

Pakistan is categorized within the asian servers, so i suppose that answers your question.

night cloak Feb 10, 2021, 11:43 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5198995102

The name of the account user M͜͡々٭

polar marshBOT Feb 10, 2021, 11:43 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vast ermine Feb 10, 2021, 11:47 PM

#

Pmco support?

hybrid pollen Feb 10, 2021, 11:48 PM

#

What kind of this band can help

📎 c1803910687b662a.jpg

sick shale Feb 10, 2021, 11:48 PM

#

Read the last messages in #pmco, @vast ermine And do not ask further questions here please.

#

@hybrid pollen The message is clear enough, Downloading the game from unofficial resources isn't allowed, Please refer to subpoint 2.12 in #faq and do not repeat questions regarding account suspensions.

hybrid pollen Feb 10, 2021, 11:52 PM

#

Why did my account beep when I was taking a band one day? Please help from your disconnection

polar marshBOT Feb 10, 2021, 11:52 PM

#

@hybrid pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

civic pivot Feb 10, 2021, 11:53 PM

#

Can someone explain why im getting fps drops down to 15 fps while playing? Even with the best phone? 12 pro max and game got worse last days.. i was not getting this issue several days ago but now lagging huge also my team mates which uses iphone?

#

Also high ping with all my team mates up to 400. Normaly never facing this whats the problem with this game?

sick shale Feb 10, 2021, 11:57 PM

#

Refer to subpoint 4.9 in #faq for general solutions if you're experiencing lag, However, You can also report the issue in #old with the following information:
▪︎Numeric User Identification
▪︎ Device
▪︎ Wi-Fi/Cellular
▪︎ Country

civic pivot Feb 10, 2021, 11:57 PM

#

I did

#

No solutions or answer receiven

#

I already did everything written in faq, im season 3 players not a boon, even re-installed game but this is pure ingame related issue

merry flame Feb 11, 2021, 12:00 AM

#

Hello guys, my account has been hacked a while ago, and I have been taken out of the account in Bebji, and I don't know what to do

sick shale Feb 11, 2021, 12:01 AM

#

Do you have access to your game account?

civic pivot Feb 11, 2021, 12:01 AM

#

@glossy sable sup cast

merry flame Feb 11, 2021, 12:02 AM

#

I cannot access the account, but I have all the information related to the account

sick shale Feb 11, 2021, 12:02 AM

#

We can't provide further assistance regarding this issue, @civic pivot.

storm flumeBOT Feb 11, 2021, 12:03 AM

#

Please refer to subpoint 2.8 in #faq for further information, @merry flame.

merry flame Feb 11, 2021, 12:04 AM

#

How can I not type with the robot because I tried this twice before but it does not respond to information correctly

sick shale Feb 11, 2021, 12:07 AM

#

PUBG MOBILE is unable to assist you if you have lost access to social media account that is linked to your game account, Refer to subpoint 2.8 in #faq for further information.

zealous estuary Feb 11, 2021, 12:15 AM

#

Good afternoon please can you help me with my question if the support unlink the account Twitter hacked by someone can I still access my account using my email and it linked to the Game

📎 image0.png

proper meteor Feb 11, 2021, 12:21 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id : 5336349668
The name of the account user : 『ABN』乀MAROC

📎 Screenshot_20210211-011914_PUBG_MOBILE.jpg

polar marshBOT Feb 11, 2021, 12:21 AM

#

@proper meteor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hallow gulch Feb 11, 2021, 12:35 AM

#

zealous estuary Good afternoon please can you help me with my question if the support unlink the...

Yes, you'll still be able to log back in with your email.
Note that you'll have to wait for the next update to be able to log in.

zealous estuary Feb 11, 2021, 12:36 AM

#

hallow gulch Yes, you'll still be able to log back in with your email. Note that you'll have ...

I can wait until next update but please can I get my account back bc I spend a lot on the account

hallow gulch Feb 11, 2021, 12:40 AM

#

zealous estuary I can wait until next update but please can I get my account back bc I spend a l...

If the person (hacker) only has access to twitter, then you can get your Twitter unlinked with the help from the support team.

zealous estuary Feb 11, 2021, 12:41 AM

#

hallow gulch If the person (hacker) only has access to twitter, then you can get your Twitter...

Thank you so much for reply nicely ❤️🙏🏻

candid kestrel Feb 11, 2021, 12:59 AM

#

📎 image0.png

#

Please help me huhuhuhu

#

The hacker use my account many times

#

The hacker use my account. He link his twitter account to my pubg account .

#

I already did. But no action. Its been 9days already maybe next time my account will banned permanently. Because the hacker is cheater also im worried that he will use cheats also using my account

#

I think all his clanmates are hackers because they use the same profile picture

#

I already recieve that kind of message that i need to wait 60days but my concern is maybe my account will be banned permanently because the hacker keep log in and log out

vital jungle Feb 11, 2021, 1:07 AM

#

candid kestrel I already recieve that kind of message that i need to wait 60days but my concern...

Seriously dude, you got hack?

candid kestrel Feb 11, 2021, 1:08 AM

#

Yes sir. When i do live streaming that time the hacker access my facebook and then link his twitter account to my pubg account

vital jungle Feb 11, 2021, 1:11 AM

#

Sorry to hear that,

candid kestrel Feb 11, 2021, 1:17 AM

#

@vital jungle i have a video that the hacker dont want to return my account he wants to sell it

storm flumeBOT Feb 11, 2021, 1:18 AM

#

Please contact the customer service via the in-game settings for further assistance, @candid kestrel.

frozen wedge Feb 11, 2021, 1:19 AM

#

Yo how do i report this team ,they cheatting on my scrim and send me this screen shoot after killing me

📎 IMG-20210210-WA0194.jpg

storm flumeBOT Feb 11, 2021, 1:20 AM

#

Hello, @frozen wedge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

frozen wedge Feb 11, 2021, 1:20 AM

#

Okey thanks bot

vital jungle Feb 11, 2021, 1:20 AM

#

candid kestrel <@496907865647480843> i have a video that the hacker dont want to return my acco...

The only one Who can help is in-game customer service team

sacred notch Feb 11, 2021, 1:22 AM

#

📎 Screenshot_------_com.tencent.ig.jpg

polar marshBOT Feb 11, 2021, 1:24 AM

#

@sacred notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vital jungle Feb 11, 2021, 1:25 AM

#

Maybe account suspended notification

glossy sable Feb 11, 2021, 1:25 AM

#

Yes.

frozen wedge Feb 11, 2021, 1:28 AM

#

they all cheating and isnot this one is number 3? and yeah i got all them id

#

allready do that ,but i only got 1 evidence

#

Can you give me link of reddit cause i never use reddit before ,my country blocked reddit maybe im gonna use vpn

#

Thankyou i will report there

polar marshBOT Feb 11, 2021, 1:33 AM

#

@slow basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

chrome wharf Feb 11, 2021, 1:34 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id(5976716050)
The name of the account user(Mrshapana)

polar marshBOT Feb 11, 2021, 1:34 AM

#

@chrome wharf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frozen wedge Feb 11, 2021, 1:43 AM

#

@vagrant tulip i allready do it now just need to wait?

📎 Screenshot_20210211_084317.jpg

#

Okey thanks

strange storm Feb 11, 2021, 1:46 AM

#

hello @vagrant tulip i don't understand what is happening in pmco south asia we have 300+ points yet we have not received a mail

#

while teams that have less points are getting mail

#

📎 image0.png

#

locked

frosty lichen Feb 11, 2021, 1:57 AM

#

Has anyone ever heard of not being able to buy UC because your account is at risk??

heavy lichen Feb 11, 2021, 2:06 AM

#

Hello, pubg mobile. I know that you are very busy due to the large number of messages. I had no problem with my account has been banned for no reason and i swear to do or use external materials and that i play clean play and i make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because i am wronged. Thank you, pubg mobile.
The account id:5300183173
The account name user:FBM๛ĂBOAMIR

polar marshBOT Feb 11, 2021, 2:06 AM

#

@heavy lichen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusk pollen Feb 11, 2021, 2:08 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5612404419
The name of the account userYEツJØKÊR乡

📎 Screenshot_20210211_050825_com.tencent.ig.jpg

polar marshBOT Feb 11, 2021, 2:08 AM

#

@dusk pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strong bough Feb 11, 2021, 2:15 AM

#

training yard didn't loaded

📎 Screenshot_2021-02-10-15-20-05-951_com.tencent.ig.jpg

#

been waiting for so long but nothing happen

vapid kraken Feb 11, 2021, 2:36 AM

#

Hello, PUBG MOBILE. I know that you are very busy due
to the large number of messages. I had no problem with
my account. My account has been banned for no reason
and I swear to do or use external materials and that I play
clean play and I make very careful to comply with the
terms and integrity of the gamne.
I ask you to solve a problem as soon as possible because
am wronged. Thank you, PUBG MOBILE
The account id 5810491324
The name of the account user ahmedradwan24

polar marshBOT Feb 11, 2021, 2:36 AM

#

@vapid kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

near ingot Feb 11, 2021, 2:36 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5491015125The name of the account user

📎 Screenshot_2021-02-11-04-10-39-14_dac7cc7571c39b392df64923967cf7da.jpg

polar marshBOT Feb 11, 2021, 2:36 AM

#

@near ingot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gleaming pier Feb 11, 2021, 2:41 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game
And I am a well-known streamer. I broadcast on Facebook when I always play and it is impossible for me to use cheating, this is not satisfactory to the followers and I have a broadcast that attests to this and the reason may be my poor internet or a problem with my internet.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5239509406

The name of the account user B͜͡K丨RAMBO

📎 149093806_468957840902141_5653082999572426268_n_1.jpg

polar marshBOT Feb 11, 2021, 2:41 AM

#

@gleaming pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wise flint Feb 11, 2021, 3:22 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id #5366055322 The name of the account user #te0MAR

polar marshBOT Feb 11, 2021, 3:22 AM

#

@wise flint:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

quasi panther Feb 11, 2021, 3:26 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5644910437The name of the account userامير ٢١٠٠

📎 image0.png

polar marshBOT Feb 11, 2021, 3:26 AM

#

@quasi panther:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

quaint tree Feb 11, 2021, 3:30 AM

#

Hello

#

Today i lost my Hashtags

#

I don’t know whats going on

#

📎 image0.png

#

For example

#

Can anyone help me ?

spark epoch Feb 11, 2021, 3:35 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id #5366055322 The name of the account user #te0MAR

polar marshBOT Feb 11, 2021, 3:35 AM

#

@spark epoch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unique linden Feb 11, 2021, 3:50 AM

#

Why is bonus challenge removed? When will it be back?

feral forge Feb 11, 2021, 3:55 AM

#

unique linden Why is bonus challenge removed? When will it be back?

it is currently only available in a few selected region.

unique linden Feb 11, 2021, 3:56 AM

#

May I know which regions

quaint tree Feb 11, 2021, 4:01 AM

#

Hello my hashtags shows unranked and i have rank

#

Can anyone help me

#

📎 image0.png

#

For example

#

I must be 21

celest shadow Feb 11, 2021, 4:02 AM

#

I have deleted your screenshot to avoid any user in this server to send unnecessary answers to the Google form, @plush breach.

Please contact @onyx cairn and verify the e-mail with him. Thank you for understanding.

vivid spire Feb 11, 2021, 4:05 AM

#

Hello Support Team , can anyone help me out from this..? I tried to unlink my fb after 7day when i opened the game it says "Failed To Unlink"
But in settings I can only see Gmail

please someone help

📎 Screenshot_2021-02-11-09-34-44-426_com.tencent.ig.jpg

celest shadow Feb 11, 2021, 4:09 AM

#

Was it like this before, @quaint tree?

#

What is your country, @vivid spire?

quaint tree Feb 11, 2021, 4:12 AM

#

No @celest shadow i was in rank till today it changed

celest shadow Feb 11, 2021, 4:12 AM

#

Do you have social media account(s) linked to your game, @quaint tree?

quaint tree Feb 11, 2021, 4:12 AM

#

Yes

#

Twitter

#

And i was unlinking my Game Center and today the unlink finished

#

@celest shadow

heady patio Feb 11, 2021, 4:14 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5237887266

The name of the account user 『OWL๛ʆoʆo

📎 image0.png

polar marshBOT Feb 11, 2021, 4:14 AM

#

@heady patio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

quaint tree Feb 11, 2021, 4:16 AM

#

@celest shadow should i link to somewhere else too ?

📎 image0.png

celest shadow Feb 11, 2021, 4:17 AM

#

Try linking another social media account, @quaint tree.

quaint tree Feb 11, 2021, 4:17 AM

#

Ok

vivid spire Feb 11, 2021, 4:19 AM

#

celest shadow What is your country, <@686120892324904961>?

India (Asia)

celest shadow Feb 11, 2021, 4:20 AM

#

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us, @vivid spire.

cedar maple Feb 11, 2021, 4:23 AM

#

Hello, PUBG MOBILE. I know you are so busy with so much messages. I have a problem with my account. My account has been banned for no reason and I swear to use or use external materials and that I play fair play and I am very keen to comply with the terms and integrity of the game, but my account was stolen and I do not know what happened.
I ask you to solve the problem as soon as possible because I am wronged, please help me please. Thanks PUBG MOBILE
Account ID 5232611658
Account username 00,00,58

polar marshBOT Feb 11, 2021, 4:23 AM

#

@cedar maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vivid ivy Feb 11, 2021, 5:00 AM

#

I can't login with my account its saying parameter error

night cloak Feb 11, 2021, 5:01 AM

#

vivid ivy I can't login with my account its saying parameter error

Email login?

vivid ivy Feb 11, 2021, 5:01 AM

#

S

night cloak Feb 11, 2021, 5:03 AM

#

vivid ivy S

report it in #old in this format
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

#

Is there any way to contact pubg support ? I am from India and in game support is not available..

night cloak Feb 11, 2021, 5:11 AM

#

celest shadow As we provide community support only for the global English version of PUBG MOBI...

@night cloak Refer this

mild gull Feb 11, 2021, 5:15 AM

#

My account has been stolen

#

Can you please help me

night cloak Feb 11, 2021, 5:16 AM

#

Sir it's been 3 months my account is hacked I'm finding a way to contact customer support is there no other way to contact pubg support for indian user

storm flumeBOT Feb 11, 2021, 5:17 AM

#

Please contact the customer service via the in-game settings for further assistance, @mild gull.

clear spindle Feb 11, 2021, 5:19 AM

#

night cloak Sir it's been 3 months my account is hacked I'm finding a way to contact custome...

It's something we cannot help you with as Tencent Games has terminated the service for users in India.

mild gull Feb 11, 2021, 5:19 AM

#

No response from customer service

storm flumeBOT Feb 11, 2021, 5:20 AM

#

Please refer to subpoint 5.4 in #faq for further information, @mild gull.

mild gull Feb 11, 2021, 5:20 AM

#

Where is it?

night cloak Feb 11, 2021, 5:21 AM

#

clear spindle It's something we cannot help you with as Tencent Games has terminated the servi...

Is it possible to link pubg with 3 app such as play games fb and wechat or playgames twitter or we chat

hollow snow Feb 11, 2021, 5:21 AM

#

@polar marsh we are a team ( 4KxMaD) we are finished top 32 in the pmco South Asia wildcard Qualification. But we don’t get the mail can you help us ?

celest shadow Feb 11, 2021, 5:22 AM

#

night cloak Is it possible to link pubg with 3 app such as play games fb and wechat or playg...

Only 2 social media accounts can be linked, this is the maximum. You can link an e-mail and phone number as well.

#

Please refer to #pmco, @hollow snow.

mild gull Feb 11, 2021, 5:24 AM

#

My account is very rare and very much spent, and I did not find any help. Where should I go? This is unreasonable?

hollow snow Feb 11, 2021, 5:24 AM

#

celest shadow Please refer to <#664724626504548352>, <@744036515679567934>.

Ok Bro But it’s read only

night cloak Feb 11, 2021, 5:25 AM

#

Sir can I change my region and contact support is this possible? @clear spindle

celest shadow Feb 11, 2021, 5:25 AM

#

hollow snow Ok Bro But it’s read only

Read the last few messages sent there, you may also refer to the pinned messages of this channel.

night cloak Feb 11, 2021, 5:25 AM

#

celest shadow Only 2 social media accounts can be linked, this is the maximum. You can link an...

My friend account third link email has hacked but he recovered it after logging it seems he has connected to gmail and fb both are his so no other media has linked to his account such as we chat

celest shadow Feb 11, 2021, 5:27 AM

#

Can you share a screenshot of this?

clear spindle Feb 11, 2021, 5:28 AM

#

night cloak Sir can I change my region and contact support is this possible? <@7568807678372...

Changing the in-game region won't help.

night cloak Feb 11, 2021, 5:32 AM

#

Any other way ? Or should I have to wait for pubg mobile india which it seems like not possible as we are waiting for months @clear spindle

unique linden Feb 11, 2021, 5:34 AM

#

What happened to bonus challenge? Why has it disappeared? When will it retuen? Please help😭 @celest shadow @clear spindle @hollow snow

clear spindle Feb 11, 2021, 5:34 AM

#

Only a few users have that for now, @unique linden and you'll be getting that in the near future. Have patience. :)

unique linden Feb 11, 2021, 5:35 AM

#

clear spindle Only a few users have that for now, <@634701963631788063> and you'll be getting ...

Will it come this season or next season?

faint bluff Feb 11, 2021, 5:37 AM

#

Any PMCO admin here?

clear spindle Feb 11, 2021, 5:37 AM

#

night cloak Any other way ? Or should I have to wait for pubg mobile india which it seems li...

You can try asking your friends who's aboard ( If you have ) to contact the in-game customer service using a guest/temporary account or else have to wait.
Refer this: #questions message

#

Please go through the pinned messages in #pmco @faint bluff.

clear spindle Feb 11, 2021, 5:37 AM

#

unique linden Will it come this season or next season?

No information regarding this.

unique linden Feb 11, 2021, 5:38 AM

#

clear spindle No information regarding this.

Ty so much for replying. Have a Rockin' day

clear spindle Feb 11, 2021, 5:39 AM

#

You too, have a Rocking day/night ahead. :3

amber fulcrum Feb 11, 2021, 5:40 AM

#

@celest shadow IN PMCO NEPAL 2021 The points we calculated form both rank and overall. Many teams who are qualified on those methods didn’t receive mail but who don’t have get any ranking they got the mail.
I humbly request you sir/madam to recheck the calculation

@clear spindle

I HOPE THIS MESSAGE GETS UPTO PUBG OFFICIALS IF IT DOESNT THEN WHAT WE GRIND FOR IT WILL BE WASTE

storm flumeBOT Feb 11, 2021, 5:40 AM

#

Please refer to this channel's pinned messages for further information, @amber fulcrum:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

fallen moat Feb 11, 2021, 5:43 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5409352660

The name of the account user يقطينهジ

polar marshBOT Feb 11, 2021, 5:43 AM

#

@fallen moat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 11, 2021, 5:44 AM

#

Can someone tell me if this person is cheating

dusky pier Feb 11, 2021, 5:44 AM

#

im having teleport glitch can someone help?

amber fulcrum Feb 11, 2021, 5:45 AM

#

@clear spindle The teams who got the mail have less points in rank or overall points that’s why we are shocked
I have 100% sure the calculation of NEPAL PMCO 2021 is incorrect

celest shadow Feb 11, 2021, 5:46 AM

#

We cannot do anything to help you here, @amber fulcrum. This channel is reserved for PUBG MOBILE-related inquiries, and not PMCO.

#

Do you have a screen recording of this, @dusky pier?

dusky pier Feb 11, 2021, 5:47 AM

#

wait

celest shadow Feb 11, 2021, 5:48 AM

#

night cloak Can someone tell me if this person is cheating

Try not to send links. You can use #cheater-reports instead to report cheaters. Please make sure you follow the pinned instructions.

amber fulcrum Feb 11, 2021, 5:49 AM

#

@celest shadow can you help us to reach pmco related server that could be great help form you sir/madam

celest shadow Feb 11, 2021, 5:49 AM

#

From #pmco:

Your invitation contains a Discord server link for your region. Those are not public and you can't join them by asking.

dusky pier Feb 11, 2021, 5:50 AM

#

where do i send it?

celest shadow Feb 11, 2021, 5:50 AM

#

You can share the screen recording here, @dusky pier.

amber fulcrum Feb 11, 2021, 5:50 AM

#

@celest shadow that channel is locked mam/sir

dusky pier Feb 11, 2021, 5:51 AM

#

📎 1613022685281.mp4

celest shadow Feb 11, 2021, 5:51 AM

#

That is because we are no longer providing assistance the PUBG MOBILE Club Open tournament here, @amber fulcrum.

We cannot help you anymore. All support related matters regarding this tournament must be inquired in the regional PMCO Discord server. If you want to join the aforementioned server, your team must be invited first.

dusky pier Feb 11, 2021, 5:52 AM

#

dusky pier

here

jagged marsh Feb 11, 2021, 5:52 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id6742650751

The name of the account userKarim62763A

polar marshBOT Feb 11, 2021, 5:52 AM

#

@jagged marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest shadow Feb 11, 2021, 5:53 AM

#

dusky pier

Please try repairing your game from the login screen. This does require you to log out of your account, please make sure a social media account you have access to is linked.

dusky pier Feb 11, 2021, 5:54 AM

#

ok ill try

celest shadow Feb 11, 2021, 5:54 AM

#

Selecting the routine repair should be enough.

honest sedge Feb 11, 2021, 5:55 AM

#

is there any way to stop getting video crates

#

they r so annoying

night cloak Feb 11, 2021, 5:56 AM

#

Skip the animation pubgm_hidethepain

dusky pier Feb 11, 2021, 5:58 AM

#

still lagging

night cloak Feb 11, 2021, 6:01 AM

#

Please try reinstalling the game.
Did it happen before or just now? HugLove

dusky pier Feb 11, 2021, 6:02 AM

#

no

#

i tried reinstalling too

#

it started yesterday

wraith wagon Feb 11, 2021, 6:05 AM

#

Anyone knows how to complete this Open Sesame achivement now?

📎 image0.png

lime shadow Feb 11, 2021, 6:05 AM

#

Hello, PUBG MOBILE. I know that you are very busy. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5689326167

The name of the account
FR | Aniki

polar marshBOT Feb 11, 2021, 6:05 AM

#

@lime shadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 11, 2021, 6:09 AM

#

dusky pier i tried reinstalling too

Please report the bug on #old with the following information
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

jade nest Feb 11, 2021, 6:12 AM

#

wraith wagon Anyone knows how to complete this Open Sesame achivement now?

Replied in #pubg-mobile

wraith wagon Feb 11, 2021, 6:12 AM

#

jade nest Replied in <#481199545858916393>

Thank you again

narrow sparrow Feb 11, 2021, 6:25 AM

#

Any mod...?

ashen vapor Feb 11, 2021, 6:25 AM

#

Why 😭 this problem install and resources pack

📎 Screenshot_2021-02-11-11-43-24-305_com.tencent.ig.jpg 📎 Screenshot_2021-02-11-11-22-26-431_com.tencent.ig.jpg 📎 Screenshot_2021-02-11-11-21-38-105_com.tencent.ig.jpg 📎 Screenshot_2021-02-10-14-59-15-288_com.tencent.ig.jpg

night cloak Feb 11, 2021, 6:25 AM

#

narrow sparrow Any mod...?

Why do you need them?

ashen vapor Feb 11, 2021, 6:25 AM

#

What show this

night cloak Feb 11, 2021, 6:25 AM

#

ashen vapor Why 😭 this problem install and resources pack

Where are you from and is your storage enough?

narrow sparrow Feb 11, 2021, 6:26 AM

#

Network Error Showing on Screen

ashen vapor Feb 11, 2021, 6:26 AM

#

My 64 gb memory available

cinder fulcrum Feb 11, 2021, 6:26 AM

#

Good morning I have a question is it possible to change my global account to Vietnamese?

ashen vapor Feb 11, 2021, 6:26 AM

#

My device storage 128 gb

#

64 gb available

#

Pls help

night cloak Feb 11, 2021, 6:27 AM

#

Where are you from?

night cloak Feb 11, 2021, 6:27 AM

#

narrow sparrow Network Error Showing on Screen

Can you show me the error screenshot.

narrow sparrow Feb 11, 2021, 6:27 AM

#

India

ashen vapor Feb 11, 2021, 6:27 AM

#

My wifi and 4g same

📎 Screenshot_2021-02-11-11-31-14-590_com.android.chrome.jpg

night cloak Feb 11, 2021, 6:27 AM

#

cinder fulcrum Good morning I have a question is it possible to change my global account to Vie...

Im sorry, but once you change you cant change back.

night cloak Feb 11, 2021, 6:27 AM

#

narrow sparrow India

PUBGM is banned in India so you can't login and receive error.

night cloak Feb 11, 2021, 6:27 AM

#

ashen vapor My wifi and 4g same

Where are you from?

cinder fulcrum Feb 11, 2021, 6:27 AM

#

night cloak Im sorry, but once you change you cant change back.

It's ok but how?

ashen vapor Feb 11, 2021, 6:27 AM

#

India

night cloak Feb 11, 2021, 6:28 AM

#

cinder fulcrum It's ok but how?

Create a new account pubgm_hidethepain

ashen vapor Feb 11, 2021, 6:28 AM

#

Pls help

night cloak Feb 11, 2021, 6:28 AM

#

ashen vapor India

PUBGM is banned in India so you can't login and receive error.

ashen vapor Feb 11, 2021, 6:28 AM

#

My teammates playing

cinder fulcrum Feb 11, 2021, 6:28 AM

#

night cloak Create a new account <:pubgm_hidethepain:587501091722100737>

I mean how to transfer my global account to Vietnamese!

ashen vapor Feb 11, 2021, 6:28 AM

#

Uninstall than install

#

Problem few days

raven copper Feb 11, 2021, 6:29 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 510427732
The name of the account user khaled4gamezYT

polar marshBOT Feb 11, 2021, 6:29 AM

#

@raven copper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

broken quail Feb 11, 2021, 6:29 AM

#

@night cloak

📎 image0-1.png

#

Follow this

ashen vapor Feb 11, 2021, 6:30 AM

#

night cloak PUBGM is banned in India so you can't login and receive error.

Few days working but this problem and uninstall than install but but not login

#

Pls help

night cloak Feb 11, 2021, 6:30 AM

#

hello @polar marsh my account was hacked by hacker but i have third linked id pass but i cant login it says YOUR account has been login from new version you can not login

clear spindle Feb 11, 2021, 6:30 AM

#

Please contact the in game customer service from the Login screen [HELP], @night cloak.

#

As we provide community support only for the global English version of PUBG MOBILE here, @ashen vapor we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

storm flumeBOT Feb 11, 2021, 6:34 AM

#

Please refer to subpoint 2.9 in #faq for further information, @cinder fulcrum.

fringe badge Feb 11, 2021, 6:36 AM

#

Account banned for no reason
i have been playing on this account since season3
i am a small youtuber. mainly pubg mobile content creator so i have all of gameplays recorded. Please have a look at them and review the ban as its a false ban
PUBG ID :5330872289
Device :GAMELOOP
Internet :PTCL 20mb
Country :Pakistan

📎 Snapshot_20210208183320.png

polar marshBOT Feb 11, 2021, 6:36 AM

#

@fringe badge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

patent geyser Feb 11, 2021, 6:49 AM

#

help me please

#

anybody here?

night cloak Feb 11, 2021, 6:49 AM

#

state your issue

narrow sparrow Feb 11, 2021, 6:52 AM

#

But people Still play pubg In india

patent geyser Feb 11, 2021, 6:52 AM

#

my account was hacked but i recovered. now the hacker was change my server to ASIA before i recover my account.

night cloak Feb 11, 2021, 6:52 AM

#

patent geyser my account was hacked but i recovered. now the hacker was change my server to AS...

You have to wait till cooldown end

patent geyser Feb 11, 2021, 6:53 AM

#

why? i playing in europe and i did not made it~

#

the company knows that my account was hacker because they help me to recover it

#

was hacked*

night cloak Feb 11, 2021, 6:55 AM

#

You have to wait no other way

valid bison Feb 11, 2021, 7:00 AM

#

Today I am Facing This Problem And Network error
I Repaird game clinet
Reseted Mobile network Settings
How to solve these Network errors

📎 Screenshot_2021-02-11-11-21-38-105_com.png

clear spindle Feb 11, 2021, 7:00 AM

#

@valid bison may I know where you're from ?

valid bison Feb 11, 2021, 7:00 AM

#

india

clear spindle Feb 11, 2021, 7:01 AM

#

The game is not available in your country, we cannot help you with the issue.

valid bison Feb 11, 2021, 7:02 AM

#

clear spindle The game is not available in your country, we cannot help you with the issue.

But Till Yesterday Game was working Fine 😩

clear spindle Feb 11, 2021, 7:03 AM

#

Nothing we could assist you with.

hollow snow Feb 11, 2021, 7:09 AM

#

@celest shadow We still doesn’t get the confirmation mail. We finished top 32 in south Asian wildcard qualification. How to claim a report?

storm flumeBOT Feb 11, 2021, 7:09 AM

#

Please refer to this channel's pinned messages for further information, @hollow snow:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

lunar raptor Feb 11, 2021, 7:12 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id:540688291

The name of the account user:BR・JERRY

polar marshBOT Feb 11, 2021, 7:12 AM

#

@lunar raptor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dense sparrow Feb 11, 2021, 7:13 AM

#

i am getting this problem scenes 3 days wen i am starting fire the enemy -
Numeric User Identification - 5239171761
Device - gameloop
Wi-Fi/Cellular - W-iFi
Country - Kuwait

📎 Screenshot_142.png

jade vigil Feb 11, 2021, 7:18 AM

#

Hey, the week 5 healing mission has been replaced with week 4 helmet mission. We were to see it on Tuesday, now it's gone. This is 150 rp points mission.

📎 Screenshot_20210210-143543_dac7cc7571c39b392df64923967cf7da.jpg

#

📎 Screenshot_20210211-124849_dac7cc7571c39b392df64923967cf7da.jpg

#

Both screenshots attached

storm flumeBOT Feb 11, 2021, 7:22 AM

#

You can now access #emulator-chat and #emulator-support, @dense sparrow. Revert this at any time by sending .emulator in #481204134859505684.

jade nest Feb 11, 2021, 7:23 AM

#

jade vigil Hey, the week 5 healing mission has been replaced with week 4 helmet mission. We...

Complete the healing mission.You will get the Points for that.The mission not showing up is just a visual glitch.If you have already completed then you also have received the points.You can check from here .

📎 Screenshot_2021-02-10-18-14-48-51_dac7cc7571c39b392df64923967cf7da.jpg

jade vigil Feb 11, 2021, 7:24 AM

#

Thank you

night cloak Feb 11, 2021, 7:27 AM

#

What is this error about ?

📎 Screenshot_2021-02-11-12-56-29-356_com.tencent.ig.jpg

jade nest Feb 11, 2021, 7:28 AM

#

night cloak What is this error about ?

That error shows that the game is blocked/banned in your area

night cloak Feb 11, 2021, 7:29 AM

#

Oh

hybrid crystal Feb 11, 2021, 7:34 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id : 591222318
The name of the account user : صاااااع

polar marshBOT Feb 11, 2021, 7:34 AM

#

@hybrid crystal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slender apex Feb 11, 2021, 7:37 AM

#

Hello Im pubgm emulator player and My account got banned with no reason I played clearly and dont even use cheat files 😦 Can I get back my account? please !

polar marshBOT Feb 11, 2021, 7:37 AM

#

@slender apex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wary owl Feb 11, 2021, 7:38 AM

#

How can I fix this?

📎 Screenshot_2021-02-11-09-36-17-127_com.pubg.krmobile.jpg

#

nickname 1218ZAK0NVV0RE, but where are the errors here?

queen sierra Feb 11, 2021, 7:42 AM

#

Hello, we didn’t receive a letter. Teams that scored fewer points in the qualifiers received reserves, nothing for us. I already think that I entered the wrong mail, how can this issue be solved, tell me, please

#

@polar marsh

feral forge Feb 11, 2021, 7:43 AM

#

@queen sierra check pinned message from this channel.

jade nest Feb 11, 2021, 7:43 AM

#

wary owl nickname 1218ZAK0NVV0RE, but where are the errors here?

Just use the character ID instead to search.And you can post about that issue in #old

night cloak Feb 11, 2021, 7:44 AM

#

.

heavy vortex Feb 11, 2021, 7:44 AM

#

That name is 15 letters big. which is not allowed anymore hidethepain69 .so it shows error

#

Using character id would be easier to find

wary owl Feb 11, 2021, 7:45 AM

#

jade nest Just use the character ID instead to search.And you can post about that issue in...

I wanted to change my nickname to this one, but I get an error

jade nest Feb 11, 2021, 7:46 AM

#

wary owl I wanted to change my nickname to this one, but I get an error

Its better to use another name if that shows an error

heavy vortex Feb 11, 2021, 7:46 AM

#

Ignore my words it's 14 panik

wary owl Feb 11, 2021, 7:46 AM

#

jade nest Its better to use another name if that shows an error

Ok, thx

cold nimbus Feb 11, 2021, 7:47 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play I make very careful to comply with the terms integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5630826117

The name of the account user MADARA6886

polar marshBOT Feb 11, 2021, 7:47 AM

#

@cold nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jade nest Feb 11, 2021, 7:47 AM

#

Nice copy pasta

queen sierra Feb 11, 2021, 7:49 AM

#

feral forge <@!620973062250299402> check pinned message from this channel.

I cannot find the pinned message ((

feral forge Feb 11, 2021, 7:50 AM

#

@queen sierra
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

night cloak Feb 11, 2021, 7:53 AM

#

@polar marsh my twitter acc got hacked by hacker

jade nest Feb 11, 2021, 7:53 AM

#

night cloak <@!612541132227739660> my twitter acc got hacked by hacker

Contact Twitter support

naive mauve Feb 11, 2021, 7:55 AM

#

@Error403 I need Help Tencent given me strike.

night cloak Feb 11, 2021, 7:55 AM

#

My account Twitter has been hacked

jade nest Feb 11, 2021, 7:56 AM

#

night cloak My account Twitter has been hacked

Contact in-game customer support for further assistance.you can use this conversation as a help

📎 example.webp

queen sierra Feb 11, 2021, 7:58 AM

#

feral forge <@!620973062250299402> ▫️ PC: Click on the pin icon located in the top-right of...

We asked other teams that received the letter, they have less points. Sorry, but maybe I incorrectly indicated the mail, how can I check it?

thanks for explaining where the pinned message is

#

@feral forge

night cloak Feb 11, 2021, 8:00 AM

#

naive mauve @Error403 I need Help Tencent given me strike.

mail the claimant

naive mauve Feb 11, 2021, 8:00 AM

#

@lime juniper Help me Tencent give me strike .

night cloak Feb 11, 2021, 8:00 AM

#

naive mauve <@237624303581921281> Help me Tencent give me strike .

mail the claimant

naive mauve Feb 11, 2021, 8:00 AM

#

How to do that

queen sierra Feb 11, 2021, 8:01 AM

#

vlad.yakovlevv5@mail.ru

#

@night cloak

night cloak Feb 11, 2021, 8:01 AM

#

queen sierra vlad.yakovlevv5@mail.ru

it was not for you

queen sierra Feb 11, 2021, 8:02 AM

#

night cloak it was not for you

Ok , sorry

jade nest Feb 11, 2021, 8:03 AM

#

queen sierra We asked other teams that received the letter, they have less points. Sorry, but...

Read this again #questions message

and this channel is only for pubgm support queries not pmco so better read messages and pinned messages in #pmco .

clear spindle Feb 11, 2021, 8:04 AM

#

@naive mauve https://support.google.com/youtube/answer/2814000

short palm Feb 11, 2021, 8:04 AM

#

@error403

storm flumeBOT Feb 11, 2021, 8:04 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @short palm. Remember to read through #faq before asking questions in the support channels.

queen sierra Feb 11, 2021, 8:06 AM

#

jade nest Read this again https://discord.com/channels/393088095840370689/4812004163492249...

sorry, I don’t know who to contact with this question and where 😞

storm flumeBOT Feb 11, 2021, 8:07 AM

#

Please refer to this channel's pinned messages for further information, @queen sierra:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

full wedge Feb 11, 2021, 8:09 AM

#

hello, how to include screenshot in pubg mobile customer service?! "please include a screenshot of the oldest payment recipt and payment recipt for the transaction made 3 months adg" ... there isn't option to include images!

night cloak Feb 11, 2021, 8:09 AM

#

I cant find the mesaage can somwone send me link to the pubg uc store

#

So i can buy uc

clear spindle Feb 11, 2021, 8:10 AM

#

You can upload the screenshots in https://imgur.com/ and post the link, @full wedge.

#

@night cloak https://www.pubgmobile.com/pay

queen sierra Feb 11, 2021, 8:10 AM

#

storm flume Please refer to this channel's pinned messages for further information, <@!62097...

in the fixed messages they say that the teams themselves will score points incorrectly, but the teams that received the letter said how many points they have, accordingly we counted ours and we had more. I think I entered the mail incorrectly during registration.

night cloak Feb 11, 2021, 8:10 AM

#

♥️

full wedge Feb 11, 2021, 8:10 AM

#

@clear spindle omg thank you

clear spindle Feb 11, 2021, 8:11 AM

#

You're welcome :)

clear spindle Feb 11, 2021, 8:12 AM

#

queen sierra in the fixed messages they say that the teams themselves will score points incor...

@onyx cairn ^^

short galleon Feb 11, 2021, 8:12 AM

#

is it possible to get beta without having to get the original game? i have the code from my old phone, i just wanna get the beta right away on my other phone

soft pier Feb 11, 2021, 8:12 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id #5366055322 The name of the account user #te0MAR

polar marshBOT Feb 11, 2021, 8:12 AM

#

@soft pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mellow osprey Feb 11, 2021, 8:14 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5216778361
account user amrhisham1997

📎 image0.png

polar marshBOT Feb 11, 2021, 8:14 AM

#

@mellow osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clear spindle Feb 11, 2021, 8:16 AM

#

@short galleon if the code isn't expired you can give a try or else have to generate a new one from the global version of the game.

short galleon Feb 11, 2021, 8:17 AM

#

i know that, both my phones are ios and im asking that can i get the profile to download the beta without having to download it from the global?

clear spindle Feb 11, 2021, 8:18 AM

#

https://cdn.discordapp.com/attachments/481792418564407296/807410794642800660/1.3_BETA_BRIEF_1.pdf

full wedge Feb 11, 2021, 8:19 AM

#

can you help with account that got hacked and linked with unknown email? I still can log in via twitter

storm flumeBOT Feb 11, 2021, 8:19 AM

#

Please contact the customer service via the in-game settings for further assistance, @full wedge.

short galleon Feb 11, 2021, 8:19 AM

#

clear spindle https://cdn.discordapp.com/attachments/481792418564407296/807410794642800660/1.3...

thanks Yaay

full wedge Feb 11, 2021, 8:20 AM

#

in game customer service says they will help after up to 60 days 😦

clear spindle Feb 11, 2021, 8:20 AM

#

Only they could help you with account related issues.

full wedge Feb 11, 2021, 8:21 AM

#

ok thank you

clear spindle Feb 11, 2021, 8:21 AM

#

You're welcome.

queen sierra Feb 11, 2021, 8:22 AM

#

we scored 315 points, The Hype House team

sage relic Feb 11, 2021, 8:22 AM

#

Why don't I have lean buttons during gameplay?

clear spindle Feb 11, 2021, 8:23 AM

#

Turn it on from the settings, @sage relic.

📎 unknown.png

sage relic Feb 11, 2021, 8:24 AM

#

ok thx

clear spindle Feb 11, 2021, 8:24 AM

#

queen sierra we scored 315 points, The Hype House team

Answered you multiple times, this channel is only for PUBG MOBILE support queries not PMCO.

noble needle Feb 11, 2021, 8:25 AM

#

Hello, I was blocked for shooting in the heels, date: 01/30/2021 / 19:15 please unblock my account my id: 5474615315 device: samsung s9 wifi: tplink country: uzbekistan

polar marshBOT Feb 11, 2021, 8:25 AM

#

@noble needle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

queen sierra Feb 11, 2021, 8:27 AM

#

clear spindle Answered you multiple times, this channel is only for PUBG MOBILE support queri...

where can I write about this question, tell me, please

clear spindle Feb 11, 2021, 8:28 AM

#

Please report it in #old.

clear spindle Feb 11, 2021, 8:28 AM

#

queen sierra where can I write about this question, tell me, please

Go through the pinned message in #pmco.

short galleon Feb 11, 2021, 8:28 AM

#

its related to phone support. some devices have this pixilated first loading screen

queen sierra Feb 11, 2021, 8:29 AM

#

clear spindle Go through the pinned message in <#664724626504548352>.

the channel is read-only

clear spindle Feb 11, 2021, 8:29 AM

#

Read the pinned message.

naive mauve Feb 11, 2021, 8:30 AM

#

@lime juniper Help Me Tencent given me Copyright strike .

clear spindle Feb 11, 2021, 8:30 AM

#

@naive mauve DM me the channel link.

fresh plinth Feb 11, 2021, 8:43 AM

#

@vagrant tulip

#

any news about bounus chalenge?
i lost 800uc since 6 months

clear spindle Feb 11, 2021, 8:44 AM

#

No information yet, keep an eye on in game.

inner wagon Feb 11, 2021, 8:55 AM

#

I want to update but cannot by mobile data

outer cargo Feb 11, 2021, 8:57 AM

#

@inner wagon yes I am too facing the same problem 😭😭

burnt nest Feb 11, 2021, 8:57 AM

#

Bro my account got hacked by a scammer plzz unlink my Googleplaygames my pubg I'd 5213176344

outer cargo Feb 11, 2021, 8:57 AM

#

Ok I can do it

inner wagon Feb 11, 2021, 8:58 AM

#

Pubg should settle this problem

night cloak Feb 11, 2021, 8:58 AM

#

burnt nest Bro my account got hacked by a scammer plzz unlink my Googleplaygames my pubg I'...

What is the problem account has been logged with newer version

hoary sable Feb 11, 2021, 9:03 AM

#

how to fix this ?

📎 Capture36.PNG

#

pls help

burnt nest Feb 11, 2021, 9:05 AM

#

Bro my account got hacked by a scammer plzz unlink my Googleplaygames my pubg I'd 5213176344 then unban my account bro for what my account 10 years ban

polar marshBOT Feb 11, 2021, 9:05 AM

#

@burnt nest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

raw tapir Feb 11, 2021, 9:06 AM

#

📎 Screenshot_20210211_120556.jpg

polar marshBOT Feb 11, 2021, 9:07 AM

#

@raw tapir:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Feb 11, 2021, 9:08 AM

#

You can now access #emulator-chat and #emulator-support, @hoary sable. Revert this at any time by sending .emulator in #481204134859505684.

night cloak Feb 11, 2021, 9:11 AM

#

Hi! I logged off and now I can't login on my account via email. When I type my password it says "Failed to login. Please try again." and when I try to reset the password I get "Parameter error 2123". I don't receive any codes on my mail or phone number. Please help. I've waited more than 10 hours and it's still not working

fresh linden Feb 11, 2021, 9:14 AM

#

Hello, PUBG MOBILE. I know that you are very busy
due to the large number of messages. I had no
problem with my account. My account has been
banned for no reason and I swear to do or use
external materials and that I play clean play and I
make very careful to comply with the terms and
integrity of the game.
I ask you to solve a problem as soon as possible
because I am wronged. Thank you, PUBG MOBILE
The account id5625589346
The name of the account user نرتزها

polar marshBOT Feb 11, 2021, 9:14 AM

#

@fresh linden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

left geode Feb 11, 2021, 9:15 AM

#

where and how to report channels promoting hacks?

night cloak Feb 11, 2021, 9:15 AM

#

night cloak Hi! I logged off and now I can't login on my account via email. When I type my p...

Help pls

storm flumeBOT Feb 11, 2021, 9:15 AM

#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @left geode:

:white_small_square: http://bit.ly/37Lgfbm

clear spindle Feb 11, 2021, 9:17 AM

#

The feature is in beta so you may face issues while logging in, @night cloak. I'll suggest you to wait for a day to use that method for logging in meanwhile if you have other social media account linked with it please use that. And also please report it in #old with these details:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

unique linden Feb 11, 2021, 9:20 AM

#

I wanted ship POPULARITY, unfortunately it's unavailable in the shop section? Will it come back?

autumn ivy Feb 11, 2021, 9:20 AM

#

@clear spindle Sorry for the ping but I have a urgent question, If someone is in my team (lobby) and he uses a hack but isn't in my friend list is it possible I will also receive a ba!n?

clear spindle Feb 11, 2021, 9:21 AM

#

unique linden I wanted ship POPULARITY, unfortunately it's unavailable in the shop section? Wi...

No information about that.

tacit tiger Feb 11, 2021, 9:21 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5194166373
The name of the account user ＣＨＩＶＡＳシ

📎 image0.jpg

polar marshBOT Feb 11, 2021, 9:21 AM

#

@tacit tiger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clear spindle Feb 11, 2021, 9:21 AM

#

autumn ivy <@756880767837274213> Sorry for the ping but I have a urgent question, If someon...

I'll suggest you to leave the match and report them. The ban is only if you play with them intentionally.

autumn ivy Feb 11, 2021, 9:22 AM

#

Okay, leaving rn

uneven pumice Feb 11, 2021, 9:23 AM

#

@clear spindle check my dm

toxic oasis Feb 11, 2021, 9:23 AM

#

Hello, PUBG MOBILE. I know that you are very busy
due to the large number of messages. I had no
problem with my account. My account has been
banned for no reason and I swear to do or use
external materials and that I play clean play and I
make very careful to comply with the terms and
integrity of the game.
I ask you to solve a problem as soon as possible
because I am wronged. Thank you, PUBG MOBILE
The account id5225033042
The name of the account user mhaamaad12

polar marshBOT Feb 11, 2021, 9:23 AM

#

@toxic oasis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 11, 2021, 9:25 AM

#

clear spindle The feature is in beta so you may face issues while logging in, <@45622657779813...

I don't have any other social media linked to my account. I've reported my issue on #old, but no response was given at all

left geode Feb 11, 2021, 9:26 AM

#

clear data

#

then try

clear spindle Feb 11, 2021, 9:26 AM

#

The team will go through the channel regularly, getting a response is not guaranteed.

uneven pumice Feb 11, 2021, 9:27 AM

#

@clear spindle check dm sit

#

Sir

clear spindle Feb 11, 2021, 9:28 AM

#

Done.

night cloak Feb 11, 2021, 9:28 AM

#

left geode clear data

I've tried cleaning my data, reinstalling the game, restarting my device and nothing helps

night cloak Feb 11, 2021, 9:29 AM

#

clear spindle The team will go through the channel regularly, getting a response is not guaran...

😖😩

#

📎 unknown.png

#

why this error from today

night cloak Feb 11, 2021, 9:34 AM

#

night cloak

Your country?

#

🙂 Bangladesh

strong loom Feb 11, 2021, 9:35 AM

#

hello

#

anyone here

night cloak Feb 11, 2021, 9:35 AM

#

@night cloak whats the solution

#

bro

strong loom Feb 11, 2021, 9:36 AM

#

help me plz

storm flumeBOT Feb 11, 2021, 9:36 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @strong loom. Remember to read through #faq before asking questions in the support channels.

night cloak Feb 11, 2021, 9:37 AM

#

😢 PLZ reply

#

me too

clear spindle Feb 11, 2021, 9:37 AM

#

@night cloak try using a DNS or use a different network.

drowsy heath Feb 11, 2021, 9:37 AM

#

night cloak

I also had the same situation. But later it works

#

Using dns

barren hemlock Feb 11, 2021, 9:37 AM

#

@night cloak download this connect it and login it will fix it

📎 IMG_20210211_150703.jpg

celest shadow Feb 11, 2021, 9:38 AM

#

Are you sure you are from Bangladesh, @night cloak?

night cloak Feb 11, 2021, 9:38 AM

#

Yes bro

#

🙂

celest shadow Feb 11, 2021, 9:38 AM

#

Sure?

📎 IMG_20210211_173744.jpg

drowsy heath Feb 11, 2021, 9:38 AM

#

Wah

night cloak Feb 11, 2021, 9:38 AM

#

😆i love pubg

clear spindle Feb 11, 2021, 9:38 AM

#

lamo

celest shadow Feb 11, 2021, 9:38 AM

#

Hmm, I thought so.

#

Refer to the pinned messages of this channel.

night cloak Feb 11, 2021, 9:39 AM

#

Okkk

#

@celest shadow so smart bro

unique linden Feb 11, 2021, 9:44 AM

#

Lol

grand star Feb 11, 2021, 9:48 AM

#

Hello I downloaded pubg from play store I don't use any gfx tools and I got this type of suspended several time

📎 Screenshot_20210211-123702_PUBG_MOBILE.jpg

storm flumeBOT Feb 11, 2021, 9:48 AM

#

Use of unauthorized third-party software or methods, @grand star, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

grand star Feb 11, 2021, 9:48 AM

#

But I don't use any of that

#

🥺 💔

tiny briar Feb 11, 2021, 9:49 AM

#

Any admin here??

night cloak Feb 11, 2021, 9:49 AM

#

grand star But I don't use any of that

Refer to subpoint **2.12 **in #faq and please dont repeat about account suspension here

strong loom Feb 11, 2021, 9:49 AM

#

any one here

alpine flower Feb 11, 2021, 9:49 AM

#

tiny briar Any admin here??

mention your problem

tiny briar Feb 11, 2021, 9:50 AM

#

Google you tell me text the support in the game to help me to resend my account

alpine flower Feb 11, 2021, 9:50 AM

#

strong loom any one here

mention your problem

tiny briar Feb 11, 2021, 9:50 AM

#

No think help me bro

strong loom Feb 11, 2021, 9:50 AM

#

i will die

alpine flower Feb 11, 2021, 9:50 AM

#

strong loom i will die

read #735483472432594994 sucidal behaviour is prohibited

night cloak Feb 11, 2021, 9:50 AM

#

tiny briar Google you tell me text the support in the game to help me to resend my account

What do you mean?

tiny briar Feb 11, 2021, 9:50 AM

#

I lost my account cuz i unlink Twitter

#

I need Officer support to help me not bot please

night cloak Feb 11, 2021, 9:51 AM

#

tiny briar I lost my account cuz i unlink Twitter

we dont handle account related issue here Contact customer service

grand star Feb 11, 2021, 9:51 AM

#

night cloak Refer to subpoint **2.12 **in <#638363268565565461> and please dont repeat about...

Im asking what's the problem because I don't use any of following softwares that mentioned on faq

alpine flower Feb 11, 2021, 9:51 AM

#

tiny briar I need Officer support to help me not bot please

have patience theyll respond, in game support will help you

strong loom Feb 11, 2021, 9:51 AM

#

my id is ban without any resone i have no hackes and no used third party app why

polar marshBOT Feb 11, 2021, 9:51 AM

#

@strong loom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tiny briar Feb 11, 2021, 9:51 AM

#

Your not Officer in company pubg mobile?
@night cloak

night cloak Feb 11, 2021, 9:52 AM

#

tiny briar Your not Officer in company pubg mobile? <@456226577798135808>

no

tiny briar Feb 11, 2021, 9:52 AM

#

Oh sorry

#

Where i can find officers?

night cloak Feb 11, 2021, 9:52 AM

#

tiny briar Where i can find officers?

Customer service

tiny briar Feb 11, 2021, 9:53 AM

#

In the game??

night cloak Feb 11, 2021, 9:53 AM

#

yes

tiny briar Feb 11, 2021, 9:54 AM

#

Sir bot text me there😭

night cloak Feb 11, 2021, 9:54 AM

#

answer the auto response correctly and it will guide you to a staff that handles your issue

tiny briar Feb 11, 2021, 9:55 AM

#

Well I'll try for the umpteenth time

#

Thank you so much ❤️

sullen lark Feb 11, 2021, 9:56 AM

#

Здравствуйте мой аккаунт pubg mobile был украден хочу восстановить доступ

night cloak Feb 11, 2021, 9:57 AM

#

sullen lark Здравствуйте мой аккаунт pubg mobile был украден хочу восстановить доступ

Use english here

hoary sable Feb 11, 2021, 9:57 AM

#

he said :Hello my pubg mobile account has been stolen. I want to restore access

jaunty tinsel Feb 11, 2021, 9:58 AM

#

I didn’t receive mail of invitation for pmco pak

sullen lark Feb 11, 2021, 9:59 AM

#

hello my pubg mobile account has been stolen i want to recover

night cloak Feb 11, 2021, 9:59 AM

#

sullen lark hello my pubg mobile account has been stolen i want to recover

Contact customer service via login page

sullen lark Feb 11, 2021, 10:01 AM

#

night cloak Contact customer service via login page

don't answer from there

night cloak Feb 11, 2021, 10:01 AM

#

sullen lark don't answer from there

We dont handle Account related issues here only customer service can help you

fervent slate Feb 11, 2021, 10:02 AM

#

When will the bonus challenge come back?.

night cloak Feb 11, 2021, 10:02 AM

#

fervent slate When will the bonus challenge come back?.

it is available for some regions only for now

pliant escarp Feb 11, 2021, 10:03 AM

#

Hi, I'm Playing PUBGm. But from 2 days I'm facing higher ping/ & selected server higher ping. Server ASIA
Network :- wifi . 200mb/s

📎 Screenshot_20210211-004135_956bfebfdc14ad1c5c9bdcd70ef28400__01.jpg

fervent slate Feb 11, 2021, 10:04 AM

#

but it is not showing bonus challenge from today morning. please help..

night cloak Feb 11, 2021, 10:05 AM

#

pliant escarp Hi, I'm Playing PUBGm. But from 2 days I'm facing higher ping/ & selected server...

Report it in #old There you will find a link for a form fill it

pliant escarp Feb 11, 2021, 10:05 AM

#

Ok

#

Thanks🧐

night cloak Feb 11, 2021, 10:07 AM

#

fervent slate but it is not showing bonus challenge from today morning. please help..

Try again later

pliant escarp Feb 11, 2021, 10:08 AM

#

@night cloak bro

night cloak Feb 11, 2021, 10:08 AM

#

pliant escarp <@456226577798135808> bro

?

pliant escarp Feb 11, 2021, 10:09 AM

#

Can indian player play pubg VN ?

#

ThinkO_O

night cloak Feb 11, 2021, 10:10 AM

#

pliant escarp Can indian player play pubg VN ?

suspicious you are from india
Check pinned message of this channel

pliant escarp Feb 11, 2021, 10:10 AM

#

Ok

storm flumeBOT Feb 11, 2021, 10:10 AM

#

We provide community support only for the global English version of PUBG MOBILE here, @pliant escarp.

pliant escarp Feb 11, 2021, 10:11 AM

#

Okay sorry

#

SadCry

vale sinew Feb 11, 2021, 10:33 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 6923347050 The name of the account user ๛tharwat๛

polar marshBOT Feb 11, 2021, 10:33 AM

#

@vale sinew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sacred hawk Feb 11, 2021, 10:36 AM

#

Hello guys my Account was hacked

sonic glen Feb 11, 2021, 10:39 AM

#

📎 Screenshot_20210211-092914.png

#

My account got banned for no reason, I've never used cheats

polar marshBOT Feb 11, 2021, 10:39 AM

#

@sonic glen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 11, 2021, 10:39 AM

#

sacred hawk Hello guys my Account was hacked

Contact customer service

long otter Feb 11, 2021, 10:42 AM

#

Sir someone hacked my account I have all log in but he is still logging in I don't know how please help me

night cloak Feb 11, 2021, 10:42 AM

#

Hllo Guys chai pilo

sacred hawk Feb 11, 2021, 10:42 AM

#

I contacted the support service I provided everything they asked for no response

left ore Feb 11, 2021, 10:44 AM

#

Can I change my character id for PMCO, I don't even fill the form yet.

night cloak Feb 11, 2021, 10:47 AM

#

night cloak Hllo Guys chai pilo

move to #chat Please this is a support channel

night cloak Feb 11, 2021, 10:47 AM

#

sacred hawk I contacted the support service I provided everything they asked for no response

Wait for them
refer to subpoint 5.4 in #faq

night cloak Feb 11, 2021, 10:47 AM

#

long otter Sir someone hacked my account I have all log in but he is still logging in I don...

Contact customer service

sacred hawk Feb 11, 2021, 10:48 AM

#

I hope

woven magnet Feb 11, 2021, 10:50 AM

#

Hey I just wanted to ask if someone uses ipad air 4 and suffers lag frame drop and stutters on apple A14 chip🥺

#

Just bought one today and seems that game is not optimised for the device

left ore Feb 11, 2021, 10:51 AM

#

Can I change my character id for PMCO, I don't even fill the form yet. @night cloak

tight hound Feb 11, 2021, 10:57 AM

#

Why there is no ranking point on my last match??

📎 image0.jpg

teal gulch Feb 11, 2021, 11:00 AM

#

中亡万SkaTinA

560065768

Hello, my account was blocked even though I didn't use anything. Please review the ban.

Здравствуйте, мой аккаунт заблокировали хотя я ничего не использовал. Прошу пересмотреть бан.

polar marshBOT Feb 11, 2021, 11:00 AM

#

@teal gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

surreal lynx Feb 11, 2021, 11:03 AM

#

Why game is lagging on oneplus devices?

feral forge Feb 11, 2021, 11:06 AM

#

probably due to your internet unstable.

unique linden Feb 11, 2021, 11:08 AM

#

Is there any way I can redeem my BONUS CHALLENGE points apart from bonus challenge section?

gray shale Feb 11, 2021, 11:09 AM

#

I am a resident of India playing on mobile data but still showing me ping same for all server. Why and How??

📎 Screenshot_20210211-163342_PUBG_MOBILE.jpg

surreal lynx Feb 11, 2021, 11:09 AM

#

feral forge probably due to your internet unstable.

No. I've stable connection. Game started lagging from last 2 days on my oneplus

raw sleet Feb 11, 2021, 11:11 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5116367258

The name of the account user『ABN』ZĀZA

polar marshBOT Feb 11, 2021, 11:11 AM

#

@raw sleet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gray shale Feb 11, 2021, 11:11 AM

#

@vagrant tulip I am not using any vpn. It occurs from last 2 days

surreal lynx Feb 11, 2021, 11:11 AM

#

Ok.

night cloak Feb 11, 2021, 11:12 AM

#

gray shale <@382982795636768768> I am not using any vpn. It occurs from last 2 days

Refer to pinned message of this channel

unique linden Feb 11, 2021, 11:14 AM

#

Is there any way I can redeem my BONUS CHALLENGE points apart from bonus challenge section?

night cloak Feb 11, 2021, 11:15 AM

#

What is this

📎 Screenshot_2021-02-11-16-43-59-37_dac7cc7571c39b392df64923967cf7da.jpg

gray shale Feb 11, 2021, 11:15 AM

#

night cloak Refer to pinned message of this channel

Ok

night cloak Feb 11, 2021, 11:15 AM

#

night cloak What is this

Country?

night cloak Feb 11, 2021, 11:15 AM

#

night cloak Country?

India 😑

night cloak Feb 11, 2021, 11:16 AM

#

night cloak India 😑

You know the answer already pubgmshrug

night cloak Feb 11, 2021, 11:16 AM

#

night cloak You know the answer already <:pubgmshrug:720150520588927097>

Yes SadCry

gray shale Feb 11, 2021, 11:17 AM

#

Is it Legal to use pre installed apps in mobile which are giving max fps, boosting Ram

night cloak Feb 11, 2021, 11:18 AM

#

gray shale Is it Legal to use pre installed apps in mobile which are giving max fps, boos...

pre installed Game boosters can be used dont use 3rd party Game boosters Downloaded from Playstore or somewhere else

gray shale Feb 11, 2021, 11:19 AM

#

night cloak pre installed Game boosters can be used dont use 3rd party Game boosters Downloa...

Ok Bro

#

When will PUBGM give update for Playing Arcade matches in FPP mode??

feral forge Feb 11, 2021, 11:23 AM

#

feel free to suggest in #old @gray shale

gray shale Feb 11, 2021, 11:23 AM

#

feral forge feel free to suggest in <#654220590462402560> <@!548895835174469632>

Okay

surreal lynx Feb 11, 2021, 11:24 AM

#

night cloak What is this

Restart game 3-4 times. It worked for me 👀

heady bay Feb 11, 2021, 11:27 AM

#

Dear tencent

Its GYRoBEAST ! Content creator of pubg mobile.My Goal is helping people.But idk why You gave 2 strikes , Its been hard time for me even i am wondering for reason.

Well , i respect all your restrictions for the game & also for YouTube content , I doesn't promote any kind of hack. I never tried to hack this game and never promoted this illigal activity on my YouTube channel ! Than why iam suffering from those 2 strikes.

My Hope is that i will receive a positive response from You & If You have any doubt about my content ! Than i can explain that my video doesn't have any kind of illigal activity or hack.

night cloak Feb 11, 2021, 11:29 AM

#

heady bay Dear tencent Its GYRoBEAST ! Content creator of pubg mobile.My Goal is helping...

Mail the claimant

left ore Feb 11, 2021, 11:29 AM

#

Need help

#

Can I change my character id for PMCO, I don't even fill the form yet.

heady bay Feb 11, 2021, 11:30 AM

#

@night cloak I didn't understand ? what do You mean by mail the claimt

#

Mailed but no response !@vagrant tulip

#

@vagrant tulip im helpless 😭 Please

#

@vagrant tulip But my content isnt any kind of hack illigal activity

night cloak Feb 11, 2021, 11:35 AM

#

heady bay <@382982795636768768> But my content isnt any kind of hack illigal activity

this is a support channel PUBG Mobile game related issue

night cloak Feb 11, 2021, 11:39 AM

#

night cloak pre installed Game boosters can be used dont use 3rd party Game boosters Downloa...

Hey can u help me

night cloak Feb 11, 2021, 11:39 AM

#

night cloak Hey can u help me

yes?

night cloak Feb 11, 2021, 11:39 AM

#

night cloak yes?

Hacker has linked his email and Google olay can u give me the way to remove them

night cloak Feb 11, 2021, 11:39 AM

#

night cloak Hacker has linked his email and Google olay can u give me the way to remove them

Contact customer service

night cloak Feb 11, 2021, 11:40 AM

#

night cloak Contact customer service

No answer from them

feral forge Feb 11, 2021, 11:40 AM

#

we don't provide pmco related assistance here. you should go ask in the respective PMCO Discord server for your region. @left ore

night cloak Feb 11, 2021, 11:40 AM

#

Only They can help you wait for their responce

night cloak Feb 11, 2021, 11:41 AM

#

night cloak Only They can help you wait for their responce

Can u tell me one thing

#

I created my account in season 2 with Facebook so can hacker unlink that Facebook or not

gritty glade Feb 11, 2021, 11:41 AM

#

How to complete this Achivement?

📎 IMG_20210211_171121.jpg

night cloak Feb 11, 2021, 11:42 AM

#

night cloak I created my account in season 2 with Facebook so can hacker unlink that Faceboo...

He can

night cloak Feb 11, 2021, 11:42 AM

#

night cloak He can

Ok so I have to login from facebook everyday

#

yes

night cloak Feb 11, 2021, 11:43 AM

#

night cloak yes

Or once I have logged in through fb just open the game or logout and then again login

left ore Feb 11, 2021, 11:43 AM

#

📎 image0.png

feral forge Feb 11, 2021, 11:43 AM

#

@gritty glade next rp season.

left ore Feb 11, 2021, 11:43 AM

#

Take some action

#

They are selling slots

gritty glade Feb 11, 2021, 11:44 AM

#

I thought it's general chat sorry

night cloak Feb 11, 2021, 11:44 AM

#

night cloak Or once I have logged in through fb just open the game or logout and then again ...

no need to log out

night cloak Feb 11, 2021, 11:44 AM

#

night cloak no need to log out

Thank u bro

gritty glade Feb 11, 2021, 11:44 AM

#

feral forge <@!541306218338058241> next rp season.

Ok sir

thick girder Feb 11, 2021, 11:51 AM

#

Why does my device restart when i go into a 2nd pubg match

#

Why it just do that now

#

It used to work fine when my tablet 2gb ram

#

Wat

jade nest Feb 11, 2021, 11:55 AM

#

@thick girder Refer to this

📎 Screenshot_2021-02-11-17-24-45-66.jpg

thick girder Feb 11, 2021, 11:55 AM

#

Ok

jade nest Feb 11, 2021, 11:55 AM

#

left ore

And where did you find that AD?

thick girder Feb 11, 2021, 11:55 AM

#

It used to work fine with my device and now it not work

jade nest Feb 11, 2021, 11:56 AM

#

You have been answered on that question a lot of time.Plz refrain from doing same thing again and again@thick girder

thick girder Feb 11, 2021, 11:56 AM

#

The problems started happening when I played pubg to much

left ore Feb 11, 2021, 11:56 AM

#

@jade nest Story in instagram