questions

[tacit quest]

@clear spindle can I directly contact any eSports Admin? Who providing the License

[clear spindle]

Those are managed by Tencent Games.

And the card is for commercial purposes.

[tacit quest]

Ok give me a Unlimited 30days Card I can purchase

[tired dune]

@lime juniper

any news about anti-aliasing ? now it more than 23 days in this problem

i can't play

[onyx cairn]

Hi, @tacit quest!
We understand your concern regarding Tournament license applications and we would to inform you that the service is currently not available. We request you to please be patient and stay tuned. Once it is available again we will get back to you. In the meantime, if you have other queries/concerns, please feel free to contact the customer service in-game.

[lean wedge]

@lime juniper yes im interested in antialiasing fix too its been long already

[tired dune]

me too

I have stopped playing since this feature was disabled and it has been 23 days since they know of a problem

Soon you became mean away in this community haha

[lofty bronze]

can unmuet this account bro @onyx cairn @night cloak

[onyx cairn]

I do not handle mutes.

[lean wedge]

Yeah i bought top device to play with maximum graphics

[tired dune]

This is what made me stop playing

It is my purchase of the iPhone 11 Pro Max and after this problem I felt like I was playing with Infinix

For my health, I decided to stop playing

[lean wedge]

Haha good one

[wind hill]

Please avoid chatting here and use #chat / #pubg-mobile instead.

[celest shadow]

An unmute can be issued only under the condition that you do not inquire about your account suspension issue here again. Please use the File Claim option in the game to appeal to your suspension.

[lofty bronze]

@celest shadow only wrong tag a role and getting meut

[celest shadow]

It is not about the role that you mentioned. It's the content of the inquiry. Please read my message above.

[placid talon]

Hello @polar marsh why i cant play beta version of KARAKIN map ??

[jade nest]

Go to settings > general > profiles > and click trust

[copper condor]

😕

Mb

[snow moth]

I received a message "The account is logged in with a newer version"

[placid talon]

Thankss

[polar marsh]

@copper condor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jade nest]

Contact in-game customer support for further assistance

[snow moth]

I called them to no avail

[tough bloom]

@snow moth ^^

[short fog]

🙃 constant rp buyer too

Cooldown of 10 yrs

Nice

[jade nest]

Refer to #faq 2.12 and don't ask Account suspension related queries here.No one will be able to assist you with that here

[brave linden]

singapore vpn for pubg ios free

[short fog]

Its not suspension tho..

[jade nest]

Vpn isn't recommended.Refer to #faq 3.19

[short fog]

More like acc not accessible

[jade nest]

It says unlocks on 07/28/2030 so it is suspended

Cannot assist you with that

[jade nest]

And^^^

[short fog]

read above line too...it says failure to remove such apps may result in ur acc being permanent banned

[daring mason]

<@&481161015728406538> how can i create a QQ Account to login to game for peace?°

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @daring mason.

[hallow gulch]

To Simplify it, Read what's written for a possible explanation. If you think that note is perhaps false or incorrect then please do contact customer service regarding your issue.

[celest shadow]

Your account is not permanently banned yet, is it? It is suspended for 10 years, not permanently. Please use the File Claim option to appeal to your suspension.

[jade nest]

And no need to ping role mentions unnecessarily@daring mason

[daring mason]

oh sorry

[short fog]

I tried contacting via email nd ingame .....but only got replies from bot

[daring mason]

Please anyone help me to create a Tencent qq Account

[daring mason]

oh

[clear spindle]

Error 100 on what ??

[tardy glen]

When is 1.3 update??

[storm flume]

We currently do not have a specific release date for the upcoming update, @tardy glen. Once we do, we will publish further information in #news.

[cursive pulsar]

can i play room alone without enemy?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[short fog]

I searched on yt ... there's a cooldown of 7days for this type of error..and i got 10 yrs :/

[jade nest]

No you cannot

[clear spindle]

Enough with trolling in here, @daring mason.

Use #emulator-support and provide a screenshot in there, @night cloak.

Please refrain from asking in here, @short fog and refer #faq 2.12

[short fog]

Hmm nice support :/

[clear spindle]

Should check the #faq clearly. ;)

[hallow gulch]

As much as we'd like to help, there's sadly no other way but to appeal for your ban as this is out of our reach.

[short fog]

Is there any way to talk wid Tencent staff i.e error?

[polar marsh]

@short fog:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hallow gulch]

That

[night cloak]

Ok cool but where do i find that beta thing haha

[cursive pulsar]

and can i use Samsung Game booster to increase my FPS?

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[clear spindle]

Inbuilt in mobile Yes, @cursive pulsar.

[cursive pulsar]

not inbuilt, but an app/feature only for samsung user to see and increase FPS

[jade nest]

If it isn't inbuilt then don't use as it comes under 3rd party apps

[errant steeple]

Hello people im asking u for help cause my account got hacked and i unlinked the facebook from the hacker and apple id too but he has connected email to pubg can someone help me with it?

[hallow gulch]

You already get the max performance from a new flagship device, using such wont be necessary.

[jade nest]

Contact in-game customer support for account related issues.Refer to #faq 5.3 on how to contact them

[errant steeple]

Yeah im not trying to steal tje Account i have the first donations checks@jade nest

[jade nest]

^^^

[errant steeple]

But like i wrote about it one month ago nobody respond

[jade nest]

Provide there not here

Start a new conversation again@errant steeple

[errant steeple]

Okey but can u tell me one thing?

Are they gonna unlink email if i say everything they want?

[jade nest]

You will get your answer by them.

[errant steeple]

Okey

[vocal bloom]

Can someone tell me how to get the code for the 1.3 beta?

[jade nest]

From your global account go to
Events->Recommended->Beta test server

[maiden sigil]

Their out of codes

[vocal bloom]

This happens when I do that

[maiden sigil]

I couldn’t get any

[vocal bloom]

Oh

[maiden sigil]

Is there a way to gain access to PUBG mobile beta discord

[jade nest]

The beta server might have got filled.Better luck next time

[vocal bloom]

Ok thx

[maiden sigil]

@jade nest do you know how to gain access to PUBG mobile discord

*beta discord

[jade nest]

You can apply for the PUBG MOBILE beta program here
https://q.gameexp.com/m/version/task/5923/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted later

[maiden sigil]

Thank you

[wintry turret]

Will the winter mode come back or no ?

[jade nest]

No idea about that but you can suggest to bring that mode in #old @wintry turret

[zealous coral]

I cant login per fb

I cant accept cookies ://

[night cloak]

anyone can explain that to me

[sick shale]

@zealous coral Download Facebook app and try.

[hearty falcon]

Hey I can't get the beta code

[storm flume]

You can apply for the PUBG MOBILE beta program here, @hearty falcon:

:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[zealous coral]

Aigh ty cuz I had the fb lite version

[hearty falcon]

Invalid request perimeter

[night cloak]

@sand path can you answer me please

[quiet bay]

Has anyone here ever been contacted on discord via direct message with some named "PUBGMOBILE"?

[jade nest]

@quiet bay What do you mean?

[night cloak]

@obsidian fog

[jade nest]

Report in #discord @night cloak

[cursive pulsar]

@jade nest @clear spindle ok it is hard to play without gfx at minimum graphics on 4gm devices, is there any legit way to increase fps?

[oblique void]

Hello, I am a PMCO player, I have never broken the rules of the game and stuck to them. I am always for fair play. I have to play PMCO, but I got banned for 10 years because of a heel shooting mistake. Unblock my account as soon as possible, please. Date of receipt of the ban 01/30/2021, 02:11:54 @cosmic parrot @light minnow @night cloak @VŃGdineshES

My Game ID: 536473502
Game nickname: 1703INVIS1BLE
Country Russia
Device: POCOPHONE F1
Connection type: Wi-Fi, RT-5GPON-4A74

[polar marsh]

@oblique void:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jade nest]

Fps totally depends on your processor capability.So we cannot assist you with that.

[night cloak]

@jade nest Bro how can I contact with customer support team

[jade nest]

@night cloak

[cursive pulsar]

hmm pubg should make its own gfx, anyways thx for helping and telling me about gfx isnt allowed, i dont rly want to get ban

[night cloak]

@jade nest they say contact customer support team

Hi, help me please so will I get hacker’s email unlink or not? I send same issue to different staff with different device. On iphone xr the staff said I will get email unlink within 60days But another staff said that the information is not correct. So which one I trush?

[violet spruce]

@night cloak Contact customer support team of Respective Social Media

[zealous coral]

Is here any option to unluck 60fps? When mine max frame rate is ultra

[night cloak]

its useless because he unlinked my Twitter how its gonna help

[hollow hedge]

generally, there was an Easter Egg in every treasure hunt, but I can’t seem any in this new one. Is there any Easter Egg to get the free premium crate?

[jade nest]

Are you able to see the 60days waiting time yet? Or that conversation has been closed?

[zealous coral]

I know that my phone can handle this cuz I can play on pretty high settings in codm

[jade nest]

All games have different settings.So if you are able to play 60 fps on one game,it doesn't mean that you will be able to play on 60fps on other games.
They all vary

[night cloak]

On iphone xr staff’s conversation is NOt closed and she told me to wait it may take up 60days to take email unlinked But another staff on IPad said information is not correct and close conversation

So which one I trush?

[jade nest]

Why are you in so hurry.They told you to wait 60days.Is that over?

[night cloak]

No . One week going now

[zealous coral]

Even if u can turn in codm almost everything on max?

[night cloak]

So will I get email unlink or not? Does that meant that I have send correct information to number1 staff But didnt send correct information to number2 staff

[jade nest]

Do all games have same size? Same minimum requirements?

[jade nest]

Just wait for the reply again

[night cloak]

Reply from number 1 staff? She told me it make take 60days to get email unlink

[toxic prairie]

Idk

[zealous coral]

Do all games have the same optimization? They should do someting with it i wonna 60fps in pubg :(((

[jade nest]

Does your device has SD 835,845,855 or 865 or higher processor.If not then you cannot run your game on 60fps no matter what your screen refresh rate is.

[night cloak]

We apologize for the inconvenience caused. We understand that you are having issues with the account hack.

In regards to your account hack, we have shared all this information with our concerned team. Please be rest assured as they are currently working on the problem and they will try to recover it as soon as possible.

Meanwhile, we appreciate your understanding in the matter.

We appreciate your patience, and we again thank you for reaching out to us.

@jade nest the reply

So I get email unlink ?

@jade nest Griffin

I have send correct information to another staff?

How can I wait patient for 60 days

[jade nest]

Plz have patience.They already told you to wait.We cannot help you with account related issues here.

[night cloak]

I want to ask that does staff meant that they will unlink email?

I am bad at English

[jade nest]

They take at least 60days for verification of the account and Unlinking process,so no other choice then waiting

[night cloak]

Done 👍 and thanks

[jade nest]

I really have no idea if email can be Unlinked by in-game cs or not.
Manually it isn't possible.I don't have any idea about that.I am sorry.

[olive estuary]

After you send correct information it takes few days .. I got my email unlinked within 2 days.

[night cloak]

Yes so does staff meant that my info is correct ?

@olive estuary

Staff also told that : We apologize for the inconvenience caused. We understand that you are having issues with the account hack.

In regards to your account hack, we have shared all this information with our concerned team. Please be rest assured as they are currently working on the problem and they will try to recover it as soon as possible.

Meanwhile, we appreciate your understanding in the matter.

We appreciate your patience, and we again thank you for reaching out to us.

Help me, so does staff meant that my information is correct?

[steep cloak]

hi , the page of reports doesn't open for me , every time i tired to enter the page become white !

[feral forge]

@night cloak yes correct. they are working on it please be patient.

[night cloak]

Thank

[hollow hedge]

[night cloak]

@bold siren are you here ? I need your help please answer me.

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @night cloak.

[night cloak]

I also tried that but it’s not like helpful

Please i need your help

[spare gust]

Hello, can anyone help me?

[jade nest]

Easter egg was available in only lucky treasure which gave all the items on increasing ucs.That is basically a spin.And spin never had an Easter egg

[spare gust]

Hello, can anyone help me?

[jade nest]

You need to state your issue to get assistance@spare gust

[night cloak]

this happened in pmco they are in erangel 4th place in miramar 1st place in sanhook 2nd place BAN THEM

[hollow hedge]

This one is named treasure and UCs increase draw by draw

[hollow hedge]

report them at the pmco support email, They will get banned and disqualified

[night cloak]

ok thanks

[spare gust]

I jailbreak my iphone, could I get banned for that?

[jade nest]

Then they might have removed the easter egg too.Is that something new with pubgm removing free stuffs?

[onyx cairn]

@night cloak Come over to #pmco

[hollow hedge]

I don’t know tbh, let’s hope in 2022 we will still be able to play without paying to enter a classic match.

[jade nest]

Jailbreak will not lead to ban however if you use 3rd party apps that violates the tos then you will get ban.So make sure to not install any untrusted app

[jade nest]

Hope for the best ;)

[tender shuttle]

Hi ! My pubg account is ban 90 days for no reason , relly a bad hack my account and stole my twitter . I Make a pmco and i can’t stay without my account !!! this is my id player : 5811360960 . And i buy some uc and i don’t want to lose my account ! I played in FRANCE ! please pubg help me !!

[polar marsh]

@tender shuttle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[torpid thicket]

Hey there i need legit response on my account problem

[jade nest]

You will get legit answer from in-game customer support.Not here

[torpid thicket]

I said pubg mobile Indo in game customer service to unlink email and what happen is my Id get b** for 1 3 and 7 days what happen is after 1 day b** email was unlinked but unknown FACEBOOK ACCOUNT WAS LINKED when i opened my id after 1 day b** So what happen is then i got 3&7 day b** and my Twitter was unlinked in those 7day period and Now i have lost my id or i got scamed/My id got hacked ..I have A to Z proofs for my id

[jade nest]

Contact in-game customer support for account related issues.We cannot help you here

[iron steppe]

What's That ?

[keen lotus]

are u kiding with me

[torpid thicket]

Haseeb Is my name and my Id ss& Indo one is hacker i contacted pubg customer service no response

[keen lotus]

im update beta with slow internet need 1 hour and tell not have invitor code

[iron steppe]

@bold siren What's that ?

[jade nest]

The beta might have got filled as there were only 20k limited codes.Better luck next time

[torpid thicket]

@jade nest I contact to those who scamed my id??????I also know the Name of the guy "EDWARD" who dealt me from in game customer service which said ok your email would be unlink and then what happen is i lost my account Shame on in game customer Service

[keen lotus]

have any chanse to can join after some time re open

some one give me code 😅

[jade nest]

^^^refer to this message.And it's your responsibility to keep your account safe and not fall for scammers promising free stuffs

[keen lotus]

i wana play on kraken map😟

[torpid thicket]

@jade nest Oh you didnt undrstand Edward was in game customer service guy

[jade nest]

When there is another phase for beta testing then you will get the in-game mail again.So be quick that time

[keen lotus]

i got msg 38m ago and go updated beta ose i play on beta i dont know again need beta code and after update request that and chek it dont have chams to get him

[steel schooner]

hello again

[jade nest]

You missed your chance.So better luck next time.@keen lotus

[steel schooner]

how can i unlink mobile nomber?

[jade nest]

There is currently no option to Unlink mobile/email from your account

[steel schooner]

oh this is not good

ok thx

[lavish nimbus]

Is there any chances to unban accounts ??

[polar marsh]

@lavish nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[flat eagle]

Hello, is there anyway I can change my server back to NA from Europe. I never changed my server my account. I also have someone logging into my account from a different device when I only have one device that plays PUBGM. I believe my account might have been compromised.

[night cloak]

You’ll have to wait in order to change your server back, check in the settings

[torpid thicket]

@jade nest yes but only customer service can do that and i said them and they did..but what happend was i got 1 day (bn) and Email was unlinked but what happend was unknown Facebook was linked next to my twitter and then after few hours i got another 3day (bn) and then after that another 7day(b*n) and boom my twitter unlinked on those 7days and get hacked my PubgMOBILE CUSTOMER SERVICE SHAME ON THAT

[jade nest]

No other choice then waiting for 60days server cooldown time.If your account is compromised then plz change your login credentials of you respective social media

[night cloak]

1 gameloop emulator player 3 mobile player matching with game loop emulator

[flat eagle]

Yup I agree Hasseb. This person will login during my matches and try to play.

[torpid thicket]

Yes bro

@jade nest i have screenshoots of continous (b*n) on my id

[night cloak]

Maybe in the future you shouldn’t give your login credentials to anyone, you’ve only got yourself to blame, the only way you’ll get a response is through the customer service, complaining or making a fuss here won’t do anything good except lead to a mute

Why

[flat eagle]

I never shared anything with anyone is the thing.

[jade nest]

We cannot help you with your account related issues.

[night cloak]

1 gameloop emulator player 3 mobile player matching with game loop emulator why

[torpid thicket]

@flat eagle i also did not shared any credentials just asked pubg mobile customer service in game to unlink my email and i lost my account in their process..

[jade nest]

Because you have an emulator player with you in your Looby

[night cloak]

Only 1 rest 3 players on mobile

That's not fair

[torpid thicket]

@tender shuttle same goes for me and writting complete word (b*n) gives you a bot reply and make channel read only that is the reason it is my 2nd time coming on discord with a new account and asking them for a help

[hallow gulch]

You get a notice when an emulator player joins the team, which says that you'll be paired with pc players as well.

[night cloak]

That's not fair 1 emulator player 3 mobile players

[torpid thicket]

@jade nest i can also send english translated Ss. But here goes the screen recording of the customer service team guy named Edward saying that will unlink email and what happen email unlinked & Unknown Facebook linked 7 day (b*n) and my twitter got unlinked and my ID Get hacked.. Wow what a help by PUBG MOBILE IN GAME CUSTOMER SERVICE

[hollow plaza]

What is the punishment for Allied players in Solo Bonus Challenge mode?

[hallow gulch]

Having one keyboard and mouse player in a mobile lobby is not fair. That's how the game runs, hope you understand.

[hallow gulch]

Specific punishments will be applied for rule breaking players.

[hollow plaza]

@hallow gulch How long will the player be banned, and is it possible for the account to be banned for 10 years due to the alliance?

[errant steeple]

How long did it took for their responce?

[hallow gulch]

They could get disqualified, and depending on how many strikes they had previously.

[errant steeple]

@night cloak

[hallow gulch]

Depending on your problem actually, it can take up to days for them to reply considering the huge amount of report received a day.

[errant steeple]

Okey thx bro

[hollow plaza]

They are disqualified from the championship or they are disqualified, which means that their accounts are banned@hallow gulch

[hallow gulch]

The championship, and there's a possibility for their account to as well. But i highly doubt that.

[daring solstice]

Hello pubg mobile
I have a problem in logging into my Korean pubg mobile account, my account was linked to my Facebook account, and unfortunately, I can’t log into my Facebook account anymore so I can’t log into my pubg account.
The account id (6745571831)
I got lost to log into my account at 28/10/2020 5 pm until then my account wasn’t opened and it is still offline until now
Prove that is my account first royal pass that was charged on it was at 5 June 2020 time 6:30 pm
Can you help me please ? thank you

[jade nest]

We only provide support for the global version of the game.Contact in-game customer support for further information

[daring solstice]

is there is a support of the korean version ? where cab i find them ?

[jade nest]

There is no discord server for kr version.So better contact in-game customer support@daring solstice

[daring solstice]

ok thank you

[unreal wolf]

If I switched to pc one day, and used my mobile account, will it ban me or not?

[hollow mountain]

Why #chearpark isn't available in test beta server🙄🙄

[jade nest]

If you are using official emulator (gameloop) with correct installation by disabling antivirus then you won't get banned.Antivirus mostly causes problems so Better disable for the time you are using gameloop@unreal wolf

[hallow gulch]

No point, players join the beta test to see the new content coming to the game not actually play.

[hollow mountain]

@hallow gulch thanks but i can't find motor glider in erangle beta test🙄

[night cloak]

Is playing with game loop emulator player safe

[hallow gulch]

It's quite rare rather than a regular spawn, you'll find it on the sides of the military and some other places, it will have normal spawns but not everywhere.

[hallow gulch]

Yes, that's the official emulator for PUBGM

[night cloak]

Ok

[hollow mountain]

@hallow gulch then may b its my bad luck 😂😂😂

[hallow gulch]

Possibly, don't give up tho. Soon everyone will be able to fly one of those crazy gliders.

[hollow mountain]

Thank you 💝❤️@hallow gulch

😘😘😘😘

[night cloak]

Why paid Hackers are not banned I know a player using paid hack from s11 still not banned

[hallow gulch]

If you have actual evidence of the hacker please do report them in #cheater-reports, if not use the built in report system to report them.

[night cloak]

💯 👍

[warm wharf]

What is this?

My game is updated already

[sick shale]

Contact customer service to solve this issue.

[opal ravine]

hello ... i'm once again feeling perplex about the points system ..
how is it that cost is always greater than reward in this game ?
some mods told me that survival time is the most important ..
but how come you survive until top 15 and you don't get more than 10 pts lol ...and on top of it you are doing kills ... 😂

i've made the analysis of the points system and it is a complete joke for me ..

[sick shale]

It depends on tier of players in the lobby

Hard lobbies get your more points

[stone wedge]

Yes

[opal ravine]

how to play in hard lobbies

[stone wedge]

Make sure your teammates are high tier

[sick shale]

That's random, Inviting friends with high ranks would help

[hallow gulch]

Or that

[opal ravine]

it depends on the tier (diamond/crown/ace etc) of the players or the level (50/60/70 etc)?

[sick shale]

Tier

[stone wedge]

Lvl is not a matter. They will match according to your tier

From which country are you @

[hallow gulch]

Don't go off topic please.

[opal ravine]

ok ... didn't know that plays in the points system ...
i think i will use team up platform then to get hard lobbies .....
but i'm in crown 2 actually ... they are supposed to match me with hard players but i still get like 13points maximum with 5 kills and top 10 ...

[stone wedge]

I am helping him , he can change matchmaking language according to the country's time.

[opal ravine]

@stone wedge mauritius

[teal dew]

can someone please help me and dm me its long text. im so lost 😦

[hallow gulch]

It's not guaranteed you'll get high tier teammates if you change the matchmaking language.

[stone wedge]

Just play in day time in your country bro. You won't get other cross server.

[teal dew]

its about my account which i lost

[opal ravine]

i play in asian server ...
however i realised i get more points around 12.00p.m GMT to 16.00 GMT compared to now ...

[opal ravine]

what is cross server ?

[stone wedge]

It is but not always, I have experience from season 2

[hallow gulch]

Can you tell us the main reason of losing your account, without sending the big text. Simply simplify it.

[opal ravine]

i don't play using matchmaking language .. it is turned off ...
my primary language is english in the game

[stone wedge]

Just all countries would be mixed up on the server. For eg in Asia server you would get indo , malay, Thailand as in a same lobby. It is cross server.

[ionic knoll]

W Fennec H 900 cr

[opal ravine]

i always get a lot of countries no matter what time i play

[stone wedge]

Maybe most of the people don't play pubg, try playing in night. But you will have chance of getting cross server

[hallow gulch]

@opal ravine @stone wedge you can both discuss this in #pubg-mobile if you no longer have anything to ask.

[stone wedge]

And play with friends who are in crown or above for more points. @hallow gulch ok excuse me for the disturbance

[opal ravine]

btw ... a little question ...
if i reach Ace tier in Asian server
and then change my server to Europe, will i still be Ace till the end of the season and also will i still get the Ace rewards at the end of the season ?

[hallow gulch]

Your ace rank will remain the same as long as you don't play and lose points, so yes.

But you wont be able to change back the server for 60 days.

As for the rewards, i haven't tried doing so myself. But to be extra careful i suggest you switch back to your main server to get the rewards.

[opal ravine]

if i change to europe .. then i won't be able to change it back before the rewards are distributed though

[sick shale]

You will get rewards for the highest tier reached, Does not matter if you changed the server.

[opal ravine]

ok

[raven panther]

Hello, I changed my server by mistake how I return it without waiting 59 days😭?

[opal ravine]

had*

[heavy vortex]

Don't do it. 😒 Only way is to wait for the cool down to reset.

[sick shale]

@opal ravine Abusing bugs isn't allowed.

[raven panther]

I think they fix it, it was a glitch

[sick shale]

Don't share such methods please

@raven panther You have to wait for the cooldown period to be over, No other way.

[raven panther]

Even if it’s a mistake? No excuse for such things? 😔

[opal ravine]

sorry ...
i didn't know if it was a bug ...
because i've seen like thousands of people having done that ..
even on youtube ...
thought it was a clean method ....

[sick shale]

No, There's a confirmation notice before you change the server, Be careful next time.

[hallow gulch]

Will they be able to report such bugs and exploits in #old ? @sick shale

[sick shale]

Depending on the bug, Anyway the bug they're talking about was fixed long time ago.

[teal dew]

@hallow gulch thats really complex idk if i can just describe it with 2 sentences

[broken vapor]

Bro i have skills bro but i did not have any Mobile my mobile is oppo a52 40 FPS only plz help meBro iam play pubg in season 2 to season 17 I have all skills but my device only my problems please help me guys plz

[hallow gulch]

Feel free to send it here, but note if it's regarding a banned account then you'll be redirected to point 2.12 in #faq

[hallow gulch]

We offer assistance to pubg players, technical assistance not financial.

[teal dew]

could someone help me and dm me, its about my account which i lost? will only take 5mins

[hallow gulch]

Send it here.

[teal dew]

okay so i created my account back in 2018 on my iphone 6s and successfully connected via gamecenter so that my char progress is under save hands. after 2 years of playing i once linked my twitter account as backup (if something would happen with gamecenter). right after some time i had to delete my twitter account due to private reasons. after deleting, the twitter app was still visible on the slot in-game even though it was deleted. so i had 2 slots full and it always disturbed me. then pubg released an update where you could finally remove social media accounts so that you could empty one of your slots. i fully removed the twitch slot since my twitch account was already deleted and i had no access to it anyway, but removing it actually made me lose my whole account progress. i wasnt aware of that and didnt read anything, i just wanted to get rid of twitter. even though my gamecenter is still connected i lost my account. now when i open pubg and login with gamecenter, it lets me start from scratch. it wants me to create a new char. my char still exists when i search on another acc as guest. now my question; is there anyway to get back my account? i already tried contact support but it just takes so long and i really couldnt get help.

the thing is, my acc was primary connected with gamecenter and secondary as twitter. back in last year when pubg bring the update where you would be able to remove social media slots, i removed twitter (since my twitter account was deleted already). assuming to twitter, i cant recover that twitter account anyway (max is 30 days). so short summary: my account which i lost is only connected with gamecenter nothing else but when i login with gamecenter, it lets me create a new char and doesnt connect to my old account

now support wanted my nicknames, ids, and some other informations and they responded with this; We understand you have contacted us regarding the lost account. We have verified your account and see that your account is linked to one of the social media accounts/E-mail. We request you to login with credentials so that you can able to log in and access the game.

and i have no clue what to do now

[solemn flower]

I want to talk to an assistant

[hallow gulch]

Regarding ?

[hallow gulch]

Was by any chance your gamecenter connected to a different account.

[teal dew]

no

it never got disconnected

[grand star]

Hello what kind of app cost this suspended?
I don't use gfx tools or any 3ird apps

[solemn flower]

My account has been stolen

[hallow gulch]

Contact customer support regarding your account.

[solemn flower]

What is the contact method?

[hallow gulch]

Refer to subpoint 2.12 in #faq for a better look at why you're facing such.

[hallow gulch]

You can contact them via the log in page, or if you still have access to your account, then it should be found next to the ''log out'' button.

[solemn flower]

Cannot be accounted for

There is no one who can help me here؟

[hallow gulch]

Unfortunately not.

[solemn flower]

But in PUBG, the answering machine only talks to me

[teal dew]

@hallow gulch dont wanna sound rude but did u actually understand my situation? i just dont know what support meant to say. idk what to do next they closed the ticket

[solemn flower]

Please, I want help

[hallow gulch]

You can follow this conversation.

[hallow gulch]

I did, But since your main linked social media account is gone, and your second linked slot is logging you on a different account then i don't see a solution. Unless you have other log in methods such as your email.

But don't lose hope, that's just as far as i know. Maybe some of our lovely staff will interfere and guide you.

[teal dew]

but was twitter really my main tho? because i first made that acc with gamecenter and later just linked with twitter to the second slot as back-up

[hallow gulch]

Make sure you're logging in through the correct gamecenter/apple id. This has no other explanation.

[teal dew]

It is the one and only gamecenter account which i have with my apple id 😦

im so lost

[hallow gulch]

If you're free Can you please read what's written in the mentioned message. We'd like to know if there's a solution for it. (other than reaching out for our cs) @sick shale

[sick shale]

@teal dew Are you sure you didn't unlink Gamecenter?

[teal dew]

no i unlinked twitter back then and right after then i lost the account

back when pubg brought that unlinking update

plus, when i try to create a new character with the same phone and via gamecenter. it says something such as: there is already an account with the gamecenter connected. and the account still exists when i search it as guest

[sick shale]

You have probably unlinked gamecenter by accident

[teal dew]

i just dont get why im getting this message from the support: "We understand you have contacted us regarding the lost account. We have verified your account and see that your account is linked to one of the social media accounts/E-mail. We request you to login with credentials so that you can able to log in and access the game."

no im 100% sure i unlinked twitter because my twitter account was deleted already and it disturbed me that the slot was still there so i removed twitter back then

[sick shale]

No one else had access to your account?

[teal dew]

no, only me and my iphone. i left the game right after that anyway when i couldnt have access to the acc anyway

[dire lotus]

hello guys. how are you... i play pubg mobile. but i don't have a lot of Friends.... let's play Together
My ID: 5423254373

[short galleon]

#activities

you can ask for teammates there.

[dire lotus]

Ty

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sick shale]

Well, I guess that you have unlinked gamecenter by accident so only Twitter account was left as login method (That's what customer service is talking about), Therefore when you used Gamecenter to login, It has created a new account since you unlinked it from your main account.
You may try to contact customer service again with those details; That you have lost your access to your account due to unlinking feature...

@teal dew

[teal dew]

well, im still sure that i did remove twitter and not game-center. but i contacted support several times and last time i did (yesterday) they told me to do what i sent to you guys above, so i really didnt get any help 😦

[sick shale]

We cannot help with account related issues, As we are not affiliated with the customer support in-game. I tried to explain as much as I could based on the details you provided...

[dawn finch]

Razer Gold legit ?

[teal dew]

I understand. I will try for last time. It just frustrates me to see that they really didnt try to understand me

thank you, still! @sick shale @hallow gulch

[sick shale]

Only this: (https://www.pubgmobile.com/pay)

[dawn finch]

Ok thanks

[night cloak]

i tried to get the beta code and got this message "YOU WEREN'T ABLE TO OBTAIN THE ADVANCE COMBAT SQUAD LEADER POSITION BUT DON'T GIVE UP"

how do i fix

[sick shale]

It means the program is full or you have been invited yet, @night cloak Try again later.

[night cloak]

oki

[hazy prawn]

Oki there's a problem yall gotta fix so the upcoming update try and remove some of the high-detailed textures and try and remove more of the none usual textures pwease I wanna hit platinum :>

[forest creek]

Hello...I have google play linked to my PUBG MOBILE account on mobile phone (android)...how to conect my Ipad with that account?

[sick shale]

Link it to Twitter or Facebook account?

[cinder bronze]

@sick shale why did I get ban for 1 day when I get unben do I losse all my skin

[forest creek]

@sick shale both are hacked...I made new acc

In pubgm

[hallow gulch]

No, you don't lose your skins.

[hazy prawn]

Wait question

[cinder bronze]

@hallow gulch oky thanks

[hallow gulch]

You can make a new account on either twitter or facebook, or just sign in with your email.

[forest creek]

If I make new twitter acc and go to login page and try to login with new acc will I still have login issue information due to old version?

I can't remove twiter and fb from login page ...

[hallow gulch]

Log in to your pubg account, then go to your settings and link your twitter account and make sure you know the correct information. After all of that is done, you can log in via the login page using twitter.

[fleet ibex]

So I’m in the test server, does games in that server with that account affect my stats on my actual character?

[forest creek]

So when I login to my 2nd account and when I link twiter they will ask me for twiter information before I logout?

[hallow gulch]

Beta accounts have nothing to do with global stats or data.

[fleet ibex]

Ok

Thanks

[hallow gulch]

Yes, once you've linked your twitter account. You'll have to log in using twitter which you will be asked to input the information to access your account.

[vale sleet]

Help

[storm flume]

Please refer to this channel's pinned messages for further information, @vale sleet:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[vale sleet]

??

[hallow gulch]

Check this channels' pinned messages

[forest creek]

I don't know if you understand my issue and why I am concernd. Maybe you know but Im just still unsure.

At the moment, when I am at login page and when I tap on twiter to login I receive login issue due to old version. So you say that will not happen after I link twitter on my second acc and try to login again with twitter? How will game recognize do I want to login with old or new twiter acc?

[vale sleet]

Where ?

[hallow gulch]

Once you make a new twitter account that note will no longer appear, but you'll have to start fresh.

@vale sleet

[vale sleet]

Thx ❤️💋

[forest creek]

"Buy you'l have to start fresh" ? I don't understand?

[hallow gulch]

basically, a new pubg account.

[twin mason]

guys ive been in contact with random ingame support people for over a month, regarding a stolen account. do they just not care if the new person who bought the account just keeps paying? has anyone successfully recovered a detached account?

[forest creek]

Nope...nobody

[vale sleet]

But is it an invitation to the beta

[twin mason]

are you serious?

[hallow gulch]

Click on the link and follow the instructions.

[vale sleet]

ok

[hallow gulch]

Yes a lot have, did you provide them with the correct requested information.

[twin mason]

payment screenshots, registration dates, uid facebook account

[forest creek]

My acc is stolen and probably will be selled to someone. Customer suport didn't replay at all after they told that my acc is in recovery procese

[twin mason]

they just reset the chat and i have to restart the process

i think im on round 20-25 right now

[hallow gulch]

Sorry to hear that, do they tell you your information is invalid before they close the convo or ?

[vale sleet]

was that what i had to do ?

[twin mason]

nope, they say since you cant access your account, youll have to talk to facebook, but i've recovered my facebook

[forest creek]

@twin mason they don't care since you are responcible for your social media account.

[twin mason]

and i tell them that every damn time

[hallow gulch]

Yes, wait until it's done installing. Do you have your code ready ?

[hallow gulch]

And the hacker has access to which accounts basically ?

[vale sleet]

No, how do I receive it?

[twin mason]

no social media accounts, he detached pubg from my facebook, reattached it to someone elses

[hallow gulch]

How to get the beta invitation code:
▫️ Open the "Event section" in the global version and search for "Test server".
▫️ Generate your exclusive link code by tapping on "Generate binding code" and copy it to your clipboard.

[hallow gulch]

Do you still have access to the account ?

[twin mason]

i still have access to the facebook account. i cannot access the pubg account. if i could access pubg, i wouldnt be asking pubg support 😄

[frozen axle]

Hi

[hallow gulch]

perhaps i can give you an example to follow.

[vale sleet]

I can not find

[hallow gulch]

If that didn't work then I'm afraid your only solution is to keep trying.

[twin mason]

would that be a picture for ants? 😄

[hallow gulch]

Here refer to the mentioned message. @twin mason

[frozen axle]

Someone has hacked into my account and linked an account with him. How can I fix that

[hallow gulch]

Contact customer support for account related matters.

[short galleon]

how can i request investigator access in ban pan section? it says try again later

[hallow gulch]

Have you tried it multiple times after certain periods of time ?

[short galleon]

yes

i really wanna be a investigator

and i have had successful reports in the best

past*

[twin mason]

@hallow gulch thanks pixel, i followed the chat, i dont have 2 social media accounts linked to the game. but i honestly appreciate your efforts. ill keep trying

[hallow gulch]

you can use your previous linked accounts and mention so in your report.

[cinder bronze]

@hallow gulch how do I unlink email

Any idea

[hallow gulch]

You can't unlink an email.

[cinder bronze]

Ohk

[short galleon]

does the investigator access include any limitations for different players? maybe i dont meet the requirements

[forest creek]

@twin mason developers have in minds that if someone hacked your social media that mean you tried to skip their in game procedure so they don't care to help. I can say that was not my case becouse I was I didn't know where to find REDEEM CODE (that is legal) and I tried to find on PUBG MOBILE fun page on facebook...since that is official fun page pubg mobile I thought it is safe but moderators there not exist and hackers linked in coment section link for reedem code and that is where I made a mistake. I tried to ask for helo here but every answer is to contact "customer suport" and they don't help at all. You will see here, their answer is always "CONTACT CUSTOMER SUPORT".

And now suport telling me that I can't conect my 2nd pubgm account from android with IOS. Or if I want that I need to start again from lvl1

[hallow gulch]

candidates must have a clean game record, a fair/just attitude, and the determination to maintain justice.

[short galleon]

E i do have those qualities though

[vale sleet]

Where can i get my invitation code ??

[short galleon]

idk i'll keep trying

[hallow gulch]

I told you.

[vale sleet]

I can not find

[hallow gulch]

If you can't apply for it, means that the beta servers are already full. Give it some time and try again.

[twin mason]

@forest creek i mean im an idiot and i got my facebook hacked. the dude did it all himself, i didnt even have 2 factor auth on facebook. so.. i deserved the hack. but for the 300eur or so that i spent on the game, i'd like my f ing account back you know

[vale sleet]

But I can't find the event, where I can generate it, send me through Screenshot steps to get to the wind and generate

[hallow gulch]

Sent you the steps needed to get an invitation code, if you failed retaining one then it means the servers are currently full.

[forest creek]

@twin mason no meather hiw many you spent on game...it is your acc. I spent over 1000€ and can say only bye bye to acc.

@hallow gulch If I link my mail on 2nd account can I conect that with IOS?

[hallow gulch]

Link a twitter or a facebook account to guarantee your log in on both ios and android.

[twin mason]

@forest creek twitter allow for multiple accounts per email, why not register 2 twitters to your email, and link your 2nd pubg account with twitter?

[spare escarp]

@wild meteor

[forest creek]

But where is option to change loging twitter acc in login page of the game?

[spare escarp]

Is the @wild meteor account one of the administrators of this server?

I exposed my problem here and he came to write to me privately to take care of my request.

I just want an administrator to confirm his role to me

[short galleon]

kindly wait for an administrator

[hallow gulch]

sir we have no dms. Plus that's a different pixel.

[sick shale]

@spare escarp No, Block them please

Do not believe any of those.

[forest creek]

@hallow gulch how are they able to take account while we are unable to login? How they skip that login issue and customer suport can't deal with that?

[dim sphinx]

Wth is going on

The loading screen went too long and when i leave the game the sound went off so long

Idk what happened

[vale sleet]

@hallow gulch I'm connnected and he says to log in

[dim sphinx]

@hallow gulch help me

[hallow gulch]

Once you sign in with your New twitter account, you'll be able to access your pubg on a new account.

[hallow gulch]

Report such bugs in #old

[forest creek]

Im talking about hackers...how they skip that login issue due to old version and steal account...I saw people in coments who are scamed in that way

[dim sphinx]

@hallow gulch I sent it alr

The loading screen wont load

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @dim sphinx.

[dim sphinx]

Oh my stupid internet

@hallow gulch ty so much man

[vale sleet]

If I log in with Guest, it gives me again with Re-login

[hallow gulch]

Please make sure after getting the code, to check the requirements needed to access the beta version of the game.

[hallow gulch]

I don't know how myself, but i think it's better if it remains unmentioned. For now, try keeping your information private from other sources and websites.

[forest creek]

But if we know how to do that then we would not stay without accounts. I was spending money on my old account and I wanted to spend more there. Now I am not going to spend a cent anymore becouse game didn't make account protection. They should copy how world of tenks keep their customers safe!

Thank you for your time

[hallow gulch]

i-
You're welcome.

[dim sphinx]

Dude just linked your acc

[wispy hill]

Same thing again look the time i am from Greece it's different but now it's the time I should take my conq and again i don't have it while i am 400 place

I got the same think yesterday

.

UTC time and greek time

[night cloak]

Level?

[wispy hill]

66

[quick nova]

I got ban for a wrong reason they say it is a cracked version but it’s not I downloaded it from the App Store

[polar marsh]

@quick nova:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[karmic sparrow]

Hi I use a iPhone 11 Pro and the beta version just keeps crashing on me it won’t even load for more then 10 seconds

[jaunty ember]

When did power armore mode come to the game

[night cloak]

Coming soon keep an eye on #news

[night cloak]

clear some memory and try

[karmic sparrow]

What do you mean?

[night cloak]

I meant release some internal memory and try

[karmic sparrow]

It still isn’t working

[night cloak]

Who would I need to contact if I’ve been locked out my pubg account? Not because of hacking I just don’t know my Twitter details to log in.. I can’t seem to reset them as I don’t remember the username or password and that’s what’s linked to my pubg account.. is this a tencent problem or a Twitter problem?

How?

I’ve emailed them but they said they are working on minimal staff and I want to play using my OG account 😞

Does anyone know if there is a way to recover your username and password for Twitter?

I can’t remember it 😔

it is better that you dont Email them the link to their customer service is in subpoint 2.8 in #faq @night cloak

On here?

no the link for twitter customer service is provided in subpoint 2.8 in #faq

Some one I know suggested asking on this server, hoping I might be able to sort it out

[night cloak]

since you dont know your twitter login password you should contact twitter

I’ve looked into the FAQ as you’ve suggested but they are to rest lost passwords.. to do that I need to know my username which sadly I’ve forgotten

Do you have twitter app in your mobile?

Yes

are you logged in to it?

No I’m logged out on all my devices

[mortal tide]

There is a problem logging in..

[night cloak]

Do you know the linked Email or phone number to your twitter?

[cloud mortar]

is there any any to solve it?

[hallow gulch]

Refer to subpoint 4.6 in #faq, @cloud mortar.

[night cloak]

@night cloak it just keeps saying this

[cloud mortar]

it is the latest one. Both ios and android show the same error

[night cloak]

You have to try after some time

Twitter have responded saying this when I click on the contact support

[cloud mortar]

umm but there aren't any updates and I just find this photo online since mine is not english

[night cloak]

we cant help you since you forgot your login Details contact customer service of twitter and try later

[mortal tide]

i already did. but it keep giving me the same thing on phone and pc in all platforms (Facebook, Twitter and Email) and my friend have the same issue also

i have a stable internet connection and everything working super fine

Germany

and my friend in Iraq

[cloud mortar]

and i can login to my friend's account

[night cloak]

Ok thank you. Any ideas how else I could get a response from Twitter?

[night cloak]

just use the link in #faq and wait for their responce

[mortal tide]

ok

[night cloak]

Ok thanks

[mortal tide]

it did work... Thanks 🍉

[polar pilot]

Hello, what if someone use on/off hack? How can i report but the player still not ban, he is my friend . I believe he's hacking because when I spectate him, he knew that there's exploded vehicle behind the wall and he's far away , he straight away went to the place and start to observe

[hallow gulch]

Feel free to report them in #cheater-reports with providing evidence.

[cloud mortar]

i reinstall the app once and then I can change my password but then the error show up again

i am trying to reinstall the app again

[night cloak]

help!

[cloud mortar]

just try reinstall the app again
i am facing the same issue too

[night cloak]

tried, no, did you fix the problem?

[cloud mortar]

i reinstall the app once and then I can change my password but then the error show up again

[night cloak]

and then it will be possible to enter, after changing the password?

[cloud mortar]

nope so i am reinstalling it again

i think it is because failed to login the account too many times

[night cloak]

hey when do you get that problem during region change or login?

look, you reinstalled the game, when you change your password, you can log into your account 1 time?

English here

@night cloak upon entering the game

[cloud mortar]

ok i just login the account via verification code but when i type the password the error show up

[night cloak]

Report it in #old it is because the email/phone number feature is still in beta stage

and what to do about it?

@cloud mortar and what to do about it?

[cloud mortar]

umm what do you mean?

[night cloak]

@night cloakedit that message and Add your ID country and wifi/cellular

[iron ledge]

It's been almost 3 years but this "soon" is never coming.

[night cloak]

what to do with this error, you can somehow log in at least 1 time

@night cloak ok, thanks

The feature is in beta stage so some error might occur
if you want you can ask it in Russian server

[cloud mortar]

I just reinstall the wholee app

[still thunder]

I’ve noticed more legit players getting hit with a ban than actual cheaters that plays Vikendi everyday in North America smh... This game FairPlay/ACheat detection system is a joke...

[night cloak]

@cloud mortar why, it still won't help you to enter, just change the password ..

[cloud mortar]

ohh noo i can login the account via verification code but error show up when i use the password

sorry about my bad english

[night cloak]

@cloud mortar I had this morning, the same error with the password only, I entered the code

[cloud mortar]

so u can receive the code?

[night cloak]

there when you enter, it seems like a password is not needed, if through the code of course

in the morning he could, now he writes error 2123

[cloud mortar]

yea i think it is because too many times

[night cloak]

I myself am from Ukraine, I translate everything in a translator, forgive me for my bad language

[cloud mortar]

nvm english is not my first language too

[night cloak]

maybe, but would rather fix it because I have a royal pass

What is your native language?

Do you speak Russian?

[iron ledge]

When will HDR/Smooth Extreme graphics setting be available for mid range phones? They are powerful enough to handle these settings. They are even more powerful than the 2018 Flagships (the early days of pubgm)

[severe drift]

How do I get the code

[night cloak]

check pinned message of this channel

[night cloak]

You can suggest it in #old

[iron ledge]

Ok boss

[mystic summit]

How do i get beta v1.3

[night cloak]

check #news

[mystic summit]

Ok thx

[night cloak]

how to use it??

[night cloak]

you mean how to get code?

or how to download?

yes

next step after downlod

??

after installing the game you have to enter a code you can get the code by following the steps given in the pinned message of this channel

[night cloak]

oh thanks bro

Welcome

Why am I getting these spams and does everyone get these wondering 🙄

Everyone gets this

Lame

[spare gust]

Hi

[mystic summit]

I opened it but it quits me out

[spare gust]

Someone who can help me please

[night cloak]

yes

[night cloak]

can you share a recording?

[mystic summit]

Ok

[spare gust]

I've been banned for 10 years

[polar marsh]

@spare gust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mystic summit]

Its quiting me

I downloaded ios ver

[night cloak]

Try reinstalling

[mystic summit]

Ok

It takes along time

[night cloak]

yeah

[mystic summit]

Iv done it all

Let me try again

[wispy hill]

Any solution?

[mystic summit]

Wtf

Stilll the same

[storm flume]

Please refer to subpoint 3.11 in #faq for further information, @wispy hill.

[mystic summit]

Ahhhhh

I cant open beta

Someone help

Pls

Pls help

[long python]

hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @long python. Remember to read through #faq before asking questions in the support channels.

[clear spindle]

What's the device and the storage left, @mystic summit ??

[mystic summit]

Wat u mean

[long python]

I beg you

[mystic summit]

My device ios

Rock47

[long python]

If I activated the hack, I wouldn't come here, but I am wronged and my account is very, very strong. I do not have the heart power to use the hacker

[night cloak]

How much storage space left?

[long python]

5231625372

pls

[clear spindle]

I do understand it's an iOS, device name, @mystic summit ??

[long python]

iam not haccccck

iam very safe

pls bubg

[clear spindle]

Account banned, @long python ??

[long python]

yeah

😦

pls bro

[polar marsh]

@long python:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brave axle]

Support for beta??

[clear spindle]

You may state it.

[steep timber]

gameloop beta On it band ? ?

[brave axle]

Unwble to open

[storm flume]

You can now access #emulator-chat and #emulator-support, @steep timber. Revert this at any time by sending .emulator in #481204134859505684.

[brave axle]

It is closing automatically

[clear spindle]

Please be more specific. Is that on Android or iOS ?

[vale sleet]

Did that invitation refer to this map?

[brave axle]

Ios

[vale sleet]

???

@clear spindle ?

Did that invitation refer to this map?

[brave axle]

No

[vale sleet]

How to generate code for test beta version in mail invitation ?

[brave axle]

It is in the events

[vale sleet]

wath event ?

[night cloak]

i didnt find in events

[clear spindle]

Uninstall and download from https://web.gpubgm.com/m/download.html make sure to have a free storage of 7 GB+ @brave axle.

[storm flume]

Please refer to this channel's pinned messages for further information, @vale sleet:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[brave axle]

Just installed it yesterday

[brave axle]

I have storage more than84 gb

[clear spindle]

Interesting.

[surreal lynx]

Will I get matching in new power armour mode?

[clear spindle]

@onyx cairn can you check this when available ^^

[clear spindle]

??

[vale sleet]

its ok ?

[surreal lynx]

Is this mode playable ?

[brave axle]

Yes

[vale sleet]

Power Armor is going very badly, it's a big lag

[brave axle]

Wts ur device

[surreal lynx]

Matching available?

[brave axle]

Yes

[surreal lynx]

Ok

[gray flint]

Events-recommended-beta test server

.

[vale sleet]

how to generate cod for open beta version test ?

its my email

[night cloak]

Check pinned message of this channel

[vale sleet]

Error , Re-login

[night cloak]

thanks all

[gray flint]

Go to your global pubgm Events-Recommended-Beta test server

[night cloak]

lov u all😆

[surreal lynx]

Where is power armour mode?

[gray flint]

You should have met the requirements to get
the code

[brave axle]

Cbro i am unable to open the game

[brave axle]

Is this beta ??

[night cloak]

Please make sure that your global version account meets the following requirements in order to be able to generate a link code:
▫️ Players must have logged in at least 1 day on the Global Version in the last 7 days.
▫️ Players must have at least 3 login days in the Global Server in the last 1 month.
▫️ The player's global login account must be a Non-Guest login (linked to at least 1 social media).
▫️ The player's in-game level must be higher than 15 in the Global Server.

[surreal lynx]

Yes

[gray flint]

its on the Global pubgm

[brave axle]

Mine is not openeing

[mystic summit]

I cant open beta v1.3

[surreal lynx]

You need code

[gray flint]

You mean your pubgm beta is not opening

Try restarting the game and try again

[vale sleet]

Well, as long as I receive the Email, it means that I have all the steps

[night cloak]

how much storage space left?

[mystic summit]

Mine tooo

[brave axle]

I have code

[brave axle]

Yes

[brave axle]

More than 84

[gray flint]

yup

[vale sleet]

And I'm also connected to Facebook

[karmic sparrow]

Hi so I’ve tried everything but the beta version still won’t load it just shuts off after about 10 seconds

[brave axle]

Same issue with me

[gray flint]

Try deleting your pubgm beta and download it again

[karmic sparrow]

I have multiple times

Even updated my phone snd deleted some things to make more room

[gray flint]

Where did you guys downloaded the pubm beta from

[karmic sparrow]

The game

[brave axle]

I was able to download the game resources and it asked me to restart and boom it is not opening

[brave axle]

From the website given

[karmic sparrow]

I also had that and now I can’t even open the game after deleting and reinstalling

[gray flint]

Try downloading from the global pubgm

[karmic sparrow]

I have and that doesn’t work

[mystic summit]

It cant open

[vale sleet]

It means that the 2 maps from Evo Ground are for testing, with Limit!

[gray flint]

So maybe it means the beta test server is full

[mystic summit]

Cmon

Its fulll so fast

[vale sleet]

How to be full if only those who have Email can enter?

[brave axle]

Global pubgm??? We r talking abt the beta version

[night cloak]

am i must use guest account when login in the beta test?

[gray flint]

I know ,You can actually download the pubgm beta from the global after generating the code

yes you must use guest

[brave axle]

I think we can download evenif dont have the code

[brave axle]

And btw i have the code

[storm flume]

Please avoid going off-topic, @gray flint @brave axle. You may have unrelated conversations in #chat.

[vale sleet]

And because in beta it lets you connect only as a Guest, at More it doesn't let you choose anything, there aren't even other connection possibilities?

[onyx dagger]

May I know what is your issue, @vale sleet?

[olive isle]

@clear spindle why power armord mode only for 3rd class livik . Power armord mode available in beta on eragel

[onyx dagger]

3rd class livik?

[vale sleet]

I can't generate the code for the Beta version, I received an email that I was invited!

[opal ravine]

hello ... is there any tip to get hard lobbies for squads ? because i'm tired of getting max 13 points, each game, with 3-5 kills and finishing top 10 in crown tier ...

[onyx dagger]

You may check out the events tab if the global version for the code. @vale sleet

It is Random, @opal ravine. 🤷

[vale sleet]

I consulted, and I still can't!

[clear spindle]

Currently it's in beta so will go with Livik, @olive isle who knows what the future will be.

[dense fern]

How to get content creator role 🤔

[opal ravine]

@onyx dagger some people told me there is a way to get hard lobbies and they get more points than me in being same tier as me .. they make 0 kills and top 10 they get 16pts almost each game ... whereas i get 3-5 kills and finish top 5 .. i get max 13-15 pts each game ...

playing on same server and same map ..
asia and erangel ..

[onyx dagger]

You may fill the form which can be accessed by clicking on Let Us Know in #735483472432594994, Content Creators, under Community, @dense fern.

[dense fern]

Thankyou

[onyx dagger]

Depends on the tier too. @opal ravine

[gray flint]

You get more points based on your survival skills

[vale sleet]

How to lohin fir my account global .

login*

[clear spindle]

Only guest account is available in beta.

[vale sleet]

Yes and it means that for this map I was invited!

no ?

[gray flint]

@opal ravine you may discuss about this in the #pubg-mobile

[opal ravine]

@gray flint survival skills are healing and support ...
i get 50-90 healing and support each game ... whereas the other guy get 10-30 healing and support ...
i also get 50-90 supplies each game ...
how come the other guy which is in same tier gets 16pts with 0 kills each game ?
and he told me it is because of hard lobbies ...

[clear spindle]

Is that a screenshot from the global version of the game??

[vale sleet]

Yes

[clear spindle]

Karakin is what new in the beta.

[onyx dagger]

Depends on the tier too, @opal ravine.

[vale sleet]

On that map he wants me to enter and I can't even manage, and that's why I keep trying, because I received an invitation!

[clear spindle]

Can you share the screenshot of that invitation ?

[opal ravine]

@onyx dagger i'm in crown 2 ... same tier as the other guy ..
that's why i don't understand ..
he then told me he gets more points because he gets harder lobbies ..
that's why i'm asking how to get hard lobbies ..
because his k/d is like 0.5 .. he only camps, get 0 kills and finish top 10 .. he get 16pts each game
whereas i get 3-5 kills constantly each game and finish top 5 .. i get only 13 pts maximum ...

[vale sleet]

Yes !

[clear spindle]

Please refer the pinned message.

[storm flume]

Please refer to this channel's pinned messages for further information, @vale sleet:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[gray flint]

@opal ravine The lobby matching is random

[onyx dagger]

Points are counted based on everything, such as Healing, damage, etc. And as I said before, it is just Random.

[opal ravine]

@gray flint but why does he get more points and he tells me he gets harder lobbies than me ?

[clear spindle]

Please refer #faq 3.3

[onyx dagger]

^

[vale sleet]

I consulted, I downloaded and it still doesn't let me connect with the social network, here are 2 pictures from the beta version downloaded and installed!

[lime bane]

I just lost everything in this ss except for the stuff on my right side on map 2 somehow can someone help me?

[vale sleet]

And globally I am connected to Facebook

[onyx dagger]

Did you leave a match, @lime bane?

[lime bane]

No

My mom took my tablet and exited out of the game

[opal ravine]

this is an example .. the other guy gets 0 kills each game ... how on earth ... i really want people to explain this to me that he get 16pts to 20pts each game where his support, damage, supplies, survival is worse than me ... i need someone to explain this to me ...

[onyx dagger]

That's what.

[lime bane]

The game was still open then i opneed it back

[onyx dagger]

I meant the match

[lime bane]

It said i died so i sent back to menu and all my stuff was gone

No she just went to safari to search something up cause her phones to “slow”

[onyx dagger]

Kindly refer to #faq 3.3, as said by Rock above.

[clear spindle]

Beta version do not have an option to link other social media accounts, @vale sleet. It is just to test new things and to report bugs if you encounter. It has nothing to do with the global account other than the code that is required to login.

[lime bane]

I did not leave the game

[onyx dagger]

If you leave a Metro royale match, you'll lose everything that you had.

[vale sleet]

@lime bane

[lime bane]

She didn’t leave tho

[gray flint]

press ok

[onyx dagger]

?? @vale sleet

[vale sleet]

ss

[onyx dagger]

Oh.

[lime bane]

It said i discornnected and saw the lobby menu as if i died

I went back and my stuff was gone

There goes about 5 nights of late night gaming

[onyx dagger]

You get disconnected from a match after a period of time, @lime bane.

[lime bane]

But do u lose your stuff from that

[gray flint]

yup

[onyx dagger]

What you had in the match, yes.

[lime bane]

Does it just get dropped tho?

[opal ravine]

@clear spindle @onyx dagger i have referred to 3.3 #faq a lot of times ... it explains that you get pts based on survival and kill rating ... based on that 3.3 #faq, then it is illogical ... if 3.3 states that ... pls pls pls pls pls ... can someone explain how then the other guy gets more points than me getting worse damage, supplies, support, kills and survival time than me ... this 3.3 is illogical to the fact i'm stating ...

[onyx dagger]

No.

[lime bane]

Ight screw this game

[onyx dagger]

🤷

[clear spindle]

It's just a confirmation because you use a guest account, @vale sleet.

[opal ravine]

i guess no one here can explain this then ...

[vale sleet]

And now how do I generate the Code?

[night cloak]

check pinned message of this channel

[vale sleet]

And here why does it look like that to me?

[storm flume]

Please refer to this channel's pinned messages for further information, @vale sleet:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

You will need to access this page from within the game. Please refer to the pinned messages.

[opal ravine]

can anyone answer my question above pls ?

[vale sleet]

Don't leave me because I have to enter the code

[vale sleet]

😫

[night cloak]

through Global version you will get code

not through beta

[vale sleet]

I have nothing

[clear spindle]

You'll get a higher rank when you high amount of damage, survival, kills, heals, supplies and also based on the tier your enemy. Higher the tier more points, @opal ravine.

[night cloak]

Go to event section in global version>then go to recommended there you will find Beta test invitation

If you didnt get the code there You will have to wait

[jade nest]

@opal ravine And adding to what rock47 said You won't get +30 with 2,3 kills in ace lobby even if you win.And also if you die early in Ace you will get -40 easy.

[vale sleet]

And what do I have to do to get a leader?

[night cloak]

it means the test server is full you will have to wait

[vale sleet]

Thank you so much for your help and I apologize for the time you wasted helping me!

[night cloak]

No problem This channel is for helping others who have issues related to game
Have a nice day

[vale sleet]

I would love if everyone had your patience to explain step by step, I saw in some that they are too lazy to explain step by step Have a nice day!

[clear spindle]

How cute.

[opal ravine]

@jade nest @clear spindle i know getting ranking points is based on damage, survival, kills, heals, supplies blablablabla ...
i just cannot understand how someone in the SAME TIER as me, in the SAME SERVER as me, getting WORSE i say it again WORSE, damage, kills(literally 0 kill each game), supplies, support , survival time than me in each game ...but he keeps getting more points than me ... i don't understand that .. i want someone to explain this to me and not repeat same thing or tell me to go that #faq beacuse i already know this #faq

[jade nest]

Because he gives more support to teammates in game then you.just check you support rating everytime and compare with his.
And that is not possible,1-3 point difference exist everytime.Its not like if you get +10 he will get +30.The points will always vary by 1-3 points.

[opal ravine]

@jade nest i'm telling you he gets WORSE damage, kills, supplies, support .. didn't you see the word 'WORSE' lad ?

[gray flint]

Are you sure that he gets higher points than you.Maybe your friend gave you some wrong information.

[opal ravine]

i get 50-90 support .. he does 0-30 support

[jade nest]

If you have any questions further contact in-game customer support for further information.

[opal ravine]

@gray flint he is my friend list .. i see his games' details every time i want ... even the detailed statitistics ..

many told me it does have something to have with lobbies ..
many told me that my friend play in harder lobbies, that's why he gets more points although he is doing worse then me ...
my friend also told me ..
but when i ask here, where supposedly support people will help me ...
no one seem to know about that ...
that's why my first question is how to get harder lobbies ...
because a lot of people told me it is more easy to get points in harder lobbies ...

[uneven pewter]

Question game crashed and kicked me from metro how do I get my stuff back I was on map 2

[opal ravine]

at the end of the day many here doesn't give support but just tell you to go to #faq or turn around the pot ...
rather than giving clear answers

[night cloak]

you cant get your stuff back

[uneven pewter]

So the game ceashes me and I lose everthing??

Crashes**

[night cloak]

you cant get your lost metro stuff back

[uneven pewter]

Well that sucks why would anyone play it then

[jade nest]

Bring a conqueror rank player in your lobby and start a game with him.You will get higher tier lobbies.

[opal ravine]

at least someone gave a conclusive first answer here
whereas i was begging for a single answer since long ..
needed to send like 20 messages to get a little answer ...
all the others who told me to go to #faq etc ...
are they lazy or what ?
or they don't know anything about the game ?

[sick snow]

When will the "Ranger Jacket" outfit be relased again?

[analog dagger]

Anyone

[night cloak]

yes

[analog dagger]

@analog dagger @night cloak

How are you

[night cloak]

Do you need any help?

[analog dagger]

I need pmco help

Waiting for reply

[night cloak]

use #pmco

[analog dagger]

Yes

[night cloak]

wait for Esports mods to answer

[marsh sage]

Why pubgm beta is crashing on iPad 6th generation. Yesterday was going smoothly, but today it’s crashing again and again.

[jade nest]

Because it's beta (unstable)

[onyx dagger]

Feel free to share your thoughts in #old.

[manic oak]

Why not give an invitation code 1.3.0 beta?

[night cloak]

check pinned message of this channel

[manic oak]

@polar marsh Why not give an invitation code 1.3.0 beta?

[night cloak]

check pinned message of this channel

[cursive pulsar]

@vagrant forum but whole video confirms it

😑

[night cloak]

Use any discussion channel

[vagrant forum]

Clip 90 seconds from it. If your report does not meet the format requirements, it will be removed, @cursive pulsar.

[cursive pulsar]

ok i will report it again

[prisma tusk]

Does anyone know how to unlink pubg mobile account 3rd party email login

Please help

[night cloak]

Email link feature is still in BETA stage so it is not possible to unlink it
the feature will be available in future updates

@prisma tusk^^^

[prisma tusk]

🥺🥺

[prisma tusk]

Thanks.

[cursive pulsar]

my report in #cheater-reports is marked 🗒️ , what does it mean?

[dusky yarrow]

In which countries india bonus challenge is working?

[dusky yarrow]

@thin halo

[mortal apex]

Your report is still in process,kindly refer to the pinned message in #cheater-reports.

[jade nest]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

[dusky yarrow]

I m not in India,I meant which country supports bonus challenge as I mistakenly used my 700uc

[ornate merlin]

I have got huge response and connect everything with my pubg Twitter fb Google everything and I'm a YouTuber too so I just wanna ask I could pubg partner title

[jade nest]

There is no list available for that.Better ask people in #pubg-mobile or #chat

[ornate merlin]

I have got huge response and connect everything with my pubg Twitter fb Google everything and I'm a YouTuber too so I just wanna ask I could pubg partner title

[night cloak]

This title can no longer be acquired.

[jade nest]

Refer to this #questions message

[ornate merlin]

When I could accquire it

[jade nest]

@ornate merlin ^^^

[night cloak]

no info about that

[ornate merlin]

What

[ornate merlin]

😟😟

[night cloak]

What is x32 and x64

[cursive pulsar]

when they make final decision, will they give me any message?

[night cloak]

It means 32bit android phone and 64 bit android phone you can google your phone specs and decide which to download

[jade nest]

@cursive pulsar The weekly report gets updated there so check everyday

[mystic knot]

X64 is for processors that support x64 and x32 is for processors that support only x32

[ornate merlin]

Is there any other title for people's who are connected to oubg

[jade nest]

You can get titles by completing In-game achievement@ornate merlin

[ornate merlin]

No not that one the titles for people who are connected with pubg mobile like pubg partner

[jade nest]

No, there are no titles related to that anymore

[ornate merlin]

😞😞 thanks for information sister

[mortal apex]

You may wait for the results by checking the reaction assigned.

[thin viper]

What do I choose to download the emulator?

com of fun ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @thin viper ! NoFall'36#1263. Revert this at any time by sending .emulator in #481204134859505684.

[jade nest]

@thin viper Download from here
http://gameloop.com/

[gritty glade]

Help

[jade nest]

Name should not exceed 14characters

[thin viper]

tahnks

[night cloak]

help

[night cloak]

Told you already Report it in #old

it's a long wait, they don't even answer

[vestal igloo]

Can someone give me the link to download the beta on iOS

[night cloak]

the feature is in beta stage that is why you experience that

[night cloak]

check #news

[vestal igloo]

Ok

[marsh sage]

What is the name of new arena map. It’s written in chinese in beta. I can’t understand.

[quaint trail]

I’m currently experiencing crash issues in the beta few seconds after tapping into the game

It was working fine yesterday

[night cloak]

report it in #old

[marsh sage]

#news u will get there.

[storm flume]

Please do not use languages other than English, @past chasm. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sacred rose]

Hi ! I have a question ! I have received an invitation for the PUBGM v1.3 beta version, how can i download it ?

[night cloak]

check #news

Who is that

[sacred rose]

Okey thx bro @night cloak

[feral forge]

dont fall for these @night cloak

[night cloak]

Block him if you want

[crystal moth]

whats the headshot rate that makes a player sus?

40%

[feral forge]

if he has many kills, yes. @crystal moth

[crystal moth]

no i mean headshot rate

like 30%

[feral forge]

yes if he has many kills and his headshot rate is high. @crystal moth

[crystal moth]

im asking like if he has alot of kills and his headshot rate is 30%

[sacred rose]

How can we know if we have Android x32 or x64 ?

[crystal moth]

is that considered sus

[feral forge]

could be

[night cloak]

Google your device name and specs

[crystal moth]

okie because im scared that my account will get banned i have 150 kills 900kills and 30%headshot rate

[sacred rose]

Okey ty@night cloak

[feral forge]

no. only if the system detects that your in game data is suspicious. @crystal moth

[crystal moth]

ok

[unkempt leaf]

@night cloak scam

Dont trust him

@night cloak no problem

[spark brook]

the game freezes for a few seconds when i play on the new power armor mode so please stabilize the game a little bit

[elder plinth]

My account is banned for 7 days and also tier reset to bronze 5 and i dont use any type of hacks and neither i play with hacker can anyone explain me the reason?

[polar marsh]

@elder plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @versed laurel.

[exotic cedar]

Why like this, where should I land

[storm flume]

Hello, @exotic cedar!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[tawny badger]

everytime i enter vehicle ui button setting, the game just stuck there and need to be quit. then how am i suppose to setting that part? cant even save the setting.

[night cloak]

Wait if they feel it is good they will add

[polar pilot]

Can I add a 94 second video evidence to report hacker? Although I know max is 90 but edit is hard

[night cloak]

hello am i allowed to ask about emulator help?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[clear spindle]

Yeah, @polar pilot.

[night cloak]

Thanks

[hearty falcon]

So am I the only person who can't get the beta code?

[daring pine]

Is the metro royale mode a permanent mode? (PLEASE)

[polar pilot]

I can't type hacker full name because some of the symbol I can't find in my keyboard so how?

[daring pine]

@polar pilot copy it from his profile

[polar pilot]

Oh 👌

[storm flume]

Please do not use languages other than English, @devout glen. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[mortal apex]

Regarding the Beta Mode, it’s because the application may be full or you haven’t received yet the invitation.

[polar pilot]

How do I know whether the player reported by me in discord has banned or not banned?

[night cloak]

You can check the spreadsheet pinned in #cheater-reports

[polar pilot]

What is manually issued and not warranted

[night cloak]

It is better you use #discord for that

[distant sonnet]

Why am I still unranked in server? How long does security inspection usually takes. I'm lvl36

[jade nest]

That is secret.Until then keep playing

[distant sonnet]

Ohh🙁

[scenic lynx]

I'm having issues with applying for the investigator on the video review station, It says I need to play more and improve my game record when I already am playing a lot and have done successful reports but yeah it isn't letting me apply for the role

I have a level 72 account and have been playing since season 3