I have a problem, it won't let me enter the Metro Royale, I play from Android. It tells me something that I was not invited to the beta.
#questions
blazing whale
mystic tangle
There is a runic mission that says "share the event online today". How can I do that?
blazing kestrel
I have a question. I just downloaded the latest version of the game, and it seems like I can still progress on the Royale Pass, yet the missions tab appears empty. Any way I can fix it?
night cloak
My account has been hacked for months and I did not get support
Hello dear, can you help me sort out the problems in the game? I play the Korean version, my events are gone, I can’t save anything, and the boxes are open if you help me I will be grateful. My nickname: AUF 『ABDY』 id: 6780370866
My account has been hacked for months and I did not get support
The technical support is very bad, the hacker linked his email to my account, and I did not get any response even though I tried to contact technical support months ago
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
sick shale
There is a runic mission that says "share the event online today". How can I do ...
From the event page, there's an icon to share the event on social media
mortal apex
It’s banned in your country. So u cannot download the game,sadly.
night cloak
My account has been hacked for months and I did not get support
The technical support is very bad, the hacker linked his email to my account, and I did not get any response even though I tried to contact technical support months ago
silver python
Guys pubg close and crash my phone samsunag a70 please help me
main pagoda
Hi, we no longer require a crew to register pmco qualifications? or we have to wait for v1.3?
night cloak
Please refer to subpoint `5.4` in <#638363268565565461> for further information,...
Where should I go?
worthy crag
It’s banned in your country. So u cannot download the game,sadly.
Actually my friends they have download from the link which PUBG MOBILE page has updated on bio
silver python
Please refer to subpoint `5.4` in <#638363268565565461> for further information,...
Guys pubg close and crash my phone samsunag a70 please help me
worthy crag
They r playing
mystic tangle
From the event page, there's an icon to share the event on social media
Thx!
storm flumeBOT
Please refer to subpoint 4.7 in #faq for further information, @silver python @silver python.
mortal apex
@worthy crag They prolly downloaded the KR Version. There’s no official Pubgm link.
worthy crag
It’s banned in your country. So u cannot download the game,sadly.
I have pinged personally if u don’t mind can we text there
sick shale
Hi, we no longer require a crew to register pmco qualifications? or we have to w...
Ask in #pmco please
@worthy crag
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us
blazing whale
@sick shale
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @blazing whale. Remember to read through #faq before asking questions in the support channels.
reef crown
Was crew removed or moved somewhere else? I can’t find it on my profile anymore
storm flumeBOT
Please refer to this channel's pinned messages for further information, @reef crown:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
blazing whale
It won't let me enter metro mode, I have reinstalled the game twice. I get a message that I am not invited to the beta, I have Android 10. @sick shale
reef crown
Omggggg thank you so much I was gonna cry
night cloak
We provide community support only for the global English version of PUBG MOBILE ...
Where should I write about problems please tell me?
silver python
Please refer to subpoint `4.7` in <#638363268565565461> for further information,...
I have free 60 gb remaining
I have deleted it 7 times to solve the problem
I have clicked on repair
the problem still the same
pubg crash and close even in lobby my phone a70 it was working properly before the update 1.0 from 1.0 to now 1.2 isn't working at all so I play korea please help me I need to play pubg mobile lile my friends?!
worthy phoenix
@torpid quail i got banned when i changed the gameloop to the latest version beta ??
[22:52]
for 10 years . for real ?
[22:52]
i need a solution please
polar marshBOT
@worthy phoenix:
sick shale
@silver python Report the issue in #old and make sure to include the following information:
▪︎Numeric User Identification
▪︎Device
▪︎Wi-Fi/Cellular
▪︎Country
However, Contact customer service for further instructions.
blazing whale
It won't let me enter metro mode, I have reinstalled the game twice. I get a message that I am not invited to the beta, I have Android 10. @sick shale
sick shale
Are you using a guest account?
autumn crow
I didn't play with hack and u banned my account why
polar marshBOT
@autumn crow:
blazing whale
Are you using a guest account?
No.
cedar sparrow
it doesn't show this see
sick shale
The mode may not be available for certain users, @blazing whale. I don't have more information about this.
sour acorn
Which mode?
blazing whale
The mode may not be available for certain users, <@492311610036322305>. I don't ...
But I won't be able to play or in the future will I?
blazing whale
Which mode?
Metro Royale
sick shale
In the future, It's still under testing.
cedar sparrow
@sick shale can u check my picture please ? i can't disable slow and steady mode or change it
halcyon monolith
Someone just stole my uc from my account how is it possible is anybody there for help?
earnest crag
Hello my ranking system is messed up
Basically i had my server set to eu even though im a north play but what happened was that when i would play north America because i was with friends still gained in north even though it counted as eu and the same as when i played actual eu but now I swapped my server to north to fix something but now i cannot rank even when playing Europe i dont know what is wrong i played a eu squad match and it had me as gold rank i was crown 1 and i dont think it will let me rank at all
Id: 5620972452
Device: iPhone 7
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @halcyon monolith.
twilit crystal
This happening to me when i try to log in in pubg korean how to fix it
halcyon monolith
@storm flume thy didn't responding i am very angry right now
left jolt
it doesn't show this see
Weird, it should be there. Unless the feature requires certain things for it to be visible. Have you tried repairing the game? If that doesn’t help, contact Customer Service via the in-game settings. You may also put that in #old with the necessary information such as device, In game ID, wifi/cellular and Country.
gloomy kernel
Hello
silver python
<@784143120336945193> Report the issue in <#654220590462402560> and make sure to...
What is numeric user identification
silver python
What is Numeric User Identification?
carmine pilot
silver python
My id in the game?
left jolt
Yes
silver python
<@784143120336945193> Report the issue in <#654220590462402560> and make sure to...
What is Numeric User Identification?
left jolt
What is Numeric User Identification?
This for example ^
silver python
Guyes pls help what is Numeric User Identification?
earnest crag
My game will not let me gain points in my server even though i am playing it
silver python
This for example ^
Ok
sick shale
Your account ID, @silver python
left jolt
My game will not let me gain points in my server even though i am playing it
Are you playing on a guest account?
carmine pilot
I cant fix this error
cedar sparrow
Weird, it should be there. Unless the feature requires certain things for it to ...
okay thank you for ur reply
earnest crag
Are you playing on a guest account?
Basically its this weird glitch that came from the server lock
I was set as European on accident but was playing north fully with friends
So it was north and eu
I decided to swap to north for my friend who accidentally swapped to eu so he could play normally but im gaining in gold for squads even though im crown 1 for squads in eu
hollow kraken
When will the update be downloaded to the emulator?
earnest crag
Are you playing on a guest account?
Oh also i got screenshots
The career results one should have been a European match which i played because my rank was technically from eu but it gave me gold and said it was north even though my friend was leader and im just confused and cant rank
elder sparrow
By the way, when will the item collection problem be fixed? emulator
left jolt
By the way, when will the item collection problem be fixed? emulator
Refer to #emulator-support
hollow kraken
When will the update be downloaded to the emulator?
@left jolt
left jolt
<@!198130725579522048> ?
Type ‘.emulator’ in #481204134859505684 in order to gain access to the emulator support channel.
elder sparrow
@left jolt information is learned there. !.rank
left jolt
When will the update be downloaded to the emulator?
<@!198130725579522048>
Usually it takes some time before it comes on Gameloop, therefore I request you to be patient. As of now there is no ETA.
silver python
Pubg mobile crash and close by it self in game and even in lobby
I have free 60 gb remaining
I have deleted the game for 7 times to solve the problem
I have clicked on repair
the problem still the same
pubg crash and close even in lobby my phone a70 it was working properly before the update 1.0 from 1.0 to now 1.2 isn t working at all so I play korea please help me I need to play pubg mobile like my friends?!
My id : 5234248857
My device : samsung a70
I use wifi and cellular
My country egypt
novel panther
who can help me contact support
crude fable
Hello, my account was locked for 10 years in the 14th season and I did not use anything. I think my computer had a malicious program and because of that my account was closed and now I can never even access it. I hope you review the account as soon as possible
my ID : 5477537287
my name : TRK|Besho0
polar marshBOT
@crude fable:
left jolt
Oh also i got screenshots
The career results one should have been a European ma...
Put that in #old with the necessary information such as device name, Numeric User Identification, wifi/cellular and country. Also, make sure to contact the customer service via in-game settings.
silver python
Put that in <#654220590462402560> with the necessary information such as device ...
I did
slow terrace
Slow mo when people come closer to me
ionic lance
There Were 6+ New Achievements In Beta Version With 150 Points But In Update We Got Only 2 New Achievements With 30 Points Only.
I Need 60 Points To Get Unique Destiny Title. Pubg Mobile Please Help Me To Get It
crystal owl
The Anti-aliasing option is not activating, after this new update this problem appeared, game on (iPhone XR)
unique gull
Do you get to change servers when a new season begins?
night cloak
All level 6
olive dove
Do you get to change servers when a new season begins?
When the cool down period ends.
tired dune
The Anti-aliasing option is not activating, after this new update this problem a...
same problem in iphone x
pubg global and Korea
night cloak
Omg I thought this was media I’m sorry LOL
olive dove
The Anti-aliasing option is not activating, after this new update this problem a...
If you are still facing this issue,reinstall the game:
#news message
olive dove
Omg I thought this was media I’m sorry LOL
No worries, great metro grinding. Well done.
storm flumeBOT
Hello, @slow terrace!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
left spear
I link my pubg account to a Facebook account, and my account on Facebook has been hacked. How can I access my pubg account in another way?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @left spear.
shell flax
Is there any program allowed for the game graphics?
storm flumeBOT
Use of unauthorized third-party software or methods, @shell flax, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
shell flax
I'm asking if there's any legal program!
olive dove
I'm asking if there's any legal program!
No
olive dove
You said something and removed it, why?
That is a secret.
ionic lance
There Were 6+ New Achievements In Beta Version With 150 Points But In Update We Got Only 2 New Achievements With 30 Points Only.
I Need 60 Points To Get Unique Destiny Title. Pubg Mobile Please Help Me To Get It @PUBG MOBILE#5879
olive dove
There Were 6+ New Achievements In Beta Version With 150 Points But In Update We ...
You may try other achievements to get unique destiny.
ionic lance
I have already completed all possible ones
tired dune
i have 6180 🙂
tired dune
try with commando
ionic lance
Already done it
tired dune
papa noel ?
ionic lance
Which one?
tired dune
give your frein classique coupon or premium
olive dove
you may move your nice conversation to #pubg-mobile , @tired dune @ionic lance
tired dune
1200uc = 80point
ionic lance
Got them as well
storm flumeBOT
Please avoid going off-topic, @ionic lance and @tired dune. You may have unrelated conversations in #chat.
ionic lance
We are not off topic please
olive dove
We are not off topic please
yes, you are. this channel is for support matters, discussions should be moved to #pubg-mobile .
ionic lance
I am getting his support if you can take a look
dreamy kernel
heyho, is there a way to get 90 / 120 fps / hz on gameloop / pc?
left spear
I link my pubg account to a Facebook account, and my account on Facebook has bee...
Can any human help me please
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @dreamy kernel. Revert this at any time by sending .emulator in #481204134859505684.
olive dove
Can any human help me please
Only in-game customer support can assist with account related issues.
tired dune
i remove the game in downloading againe
Still the same problem
The Anti-aliasing option is not activating
olive dove
i remove the game in downloading againe
Still the same problem
The Anti-alias...
can you try reinstalling again then take a screenshot for the issue?
tired dune
i lose more than 3giga cnx
olive dove
i lose more than 3giga cnx
Players who were facing the issue reported that it has been solved after reinstalling.
We apologize for the inconvenience caused.
tired dune
I deleted it and downloaded it again and lost internet package and gaming sensitivity and it's still the same problem
karmic edge
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @karmic edge.
olive dove
Sorry, i do not understand your question?
If you think it is a glitch, you may record a small clip to report in #old .
Thank you, take your time.
tired dune
@olive dove any solution ?
olive dove
<@!627404010319642634> any solution ?
sorry, none other than the solution announced in here:
#news message
tired dune
@olive dove This is not a solution
I selected a game that was 8 GB in it
And I downloaded it again and the problem was not solved
I also have a korean version and it has the same problem
misty kernel
I want urgent support from any PUBG official. There was no return to my mail.
olive dove
<@!627404010319642634> This is not a solution
I selected a game that was 8 GB i...
there is a difference between the downloaded files and the game size on your device.
Also, we only provide support for the global version only.
In case of your issue has not been solved, you may use in-game report system to point out this issue.
tired dune
loke dm prive
storm flumeBOT
Please do not use languages other than English, @misty kernel. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
misty kernel
Is there no authorized person to answer me?
Hello and good work. First of all, my problem is very frustrating and I am facing a problem that will cause me to quit the game.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @misty kernel. Remember to read through #faq before asking questions in the support channels.
misty kernel
Don't let me talk to the boat. I want to solve my problem with a real person.
olive dove
Don't let me talk to the boat. I want to solve my problem with a real person.
how can i help you?
misty kernel
how can i help you?
I'm playing the Korean version of PUBG MOBILE. As of season 16, my events are not visible. I could not benefit from any of the 2021 events. This started getting on my nerves. I missed many events. I sent an e-mail to PUBG customer service. But no one answered. Although I wrote to the customer representative inside the PUBG MOBILE game, I did not get a positive response. I'm constantly talking to bots. I want this problem resolved. I want to inform you that I will quit the game if not resolved.
olive dove
I'm playing the Korean version of PUBG MOBILE. As of season 16, my events are no...
Sorry, we only provide support for the global version of the game.
misty kernel
Sorry, we only provide support for the global version of the game.
Then refer this to an official who can fix my problem. Because this situation annoys me and I cannot get an answer from anyone.
I'm waiting for your answer.
olive dove
Then refer this to an official who can fix my problem. Because this situation an...
As I said we only provide support for the global version of the game, I do not know any officials who can help with your inquiry.
uneven frigate
Greetings, with whom I can speak, I have direct information of direct information of people who sell haks, creators, pages, sellers and resellers that currently have more than 20,000 active users, write me privately to send you all the tests and the apk of the app so they know what their weak points are @lime juniper
misty kernel
As I said we only provide support for the global version of the game, I do not k...
Well, can you move the KR version to the GL version?
olive dove
Well, can you move the KR version to the GL version?
That won't be possible.
misty kernel
I'm leaving the game. Thank you also, more, for your attention and your extreme help.
gleaming pebble
Hello
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @gleaming pebble. Remember to read through #faq before asking questions in the support channels.
misty kernel
I emailed the customer service of the KR version in Korean.
indigo fern
Did the ban duration of banned account is decreased?
olive dove
Did the ban duration of banned account is decreased?
No, check #news
#news message
misty kernel
k ;(
sick shale
@undone halo Please stop sending irrelevant content in this channel
storm flumeBOT
Please do not use languages other than English, @undone halo. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
undone halo
And have a listen and let
sick shale
@undone halo Do you have any problem?
gleaming pebble
Please answer my question
night cloak
I can’t sign in with gmail , why ??
sick shale
What's the error you get? @night cloak
split moss
Can anyone help me unlink the email from my account?
sick shale
@gleaming pebble We don't have information.
night cloak
@sick shale 2123
sick shale
Can anyone help me unlink the email from my account?
Email and phone number login methods are still in beta and unlinking them isn't possible at this moment, Contact customer service for further assistance.
gleaming pebble
@sick shale How do you not have information and you are from the support team
sick shale
<@!579350513724817438> 2123
Can you provide a screenshot please
undone halo
<@691260838576914462> Do you have any problem?
I do mostly
split moss
I've been in touch, but they've asked for the oldest receipt, and I've sent them the oldest receipt, and he's still telling me it's not the oldest receipt.
night cloak
@sick shale
uneven delta
Someone knows what happened to the "metro royal rush" event, I came first in the category of defeating bosses and I didn't get my frame 😫
sick shale
@night cloak Try again later.
split moss
@sick shale It's been two years playing, and my account has been compromised, and the hacker tied it up on the email or phone number.
@sick shale How can you help me get my account back
sick shale
@split moss Sorry we cannot help with account related issues, You will need to contact service in-game and provide them the correct information they need to process your request.
split moss
@sick shale He's proven everything to them, but they keep saying that the oldest receipt you sent us is not the oldest receipt.
؟؟؟
night cloak
Any mod?
night cloak
Oh sorry wrong chat, wanna ask things related to pmco@olive dove
split moss
Why don't i answer?
crystal ivy
<@579350513724817438> It's been two years playing, and my account has been compr...
Learn your lesson and remember there is NO such thing as "free UC" or "free hacks"
fast pendant
There’s a hacker hacked my account
crystal ivy
Use a password manager from now on
fast pendant
there’s a hacker hacked my account and banned for a day
olive dove
Why don't i answer?
You have been answered already.
uneven delta
@olive dove Someone knows what happened to the "metro royal rush" event, I came first in the category of defeating bosses and I didn't get my frame
storm flumeBOT
Please do not use languages other than English, @split moss. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
split moss
You don't help situations like mys. If I had given you the money, you'd have helped me.
night cloak
You don't help situations like mys. If I had given you the money, you'd have hel...
You wanted to unlink Email right?
split moss
@night cloak Yes
night cloak
<@456226577798135808> Yes
Unlinking Email is not possible It wil be possible after Future Updates
olive dove
You don't help situations like mys. If I had given you the money, you'd have hel...
It is not related to whom you are, we can't help with account related issues.
Your only option is to reach out to the in-game customer support.
olive dove
<@!627404010319642634> Someone knows what happened to the "metro royal rush" eve...
The event is ended already.
split moss
You're the company's crew, and you can make an exception, why don't you, this guy who hacked into my account, destroys everything in my account. @night cloak
night cloak
You're the company's crew, and you can make an exception, why don't you, this gu...
It's one's responsibility to protect their own social media account, . Looking for free stuff's and giving login information to some websites is something human should stop.
uneven delta
@olive dove The last two days of the event they supposed to review the results and I was entering the game and they never finished reviewing them.
split moss
@olive dove Can't you get in touch with the support and help me, I'm sure?
sinful jay
Does anyone in here knows how I can unlock extreme frames or just ultra on HD/HDR graphics?
Im on iPhone 7 plus and ultra frames get unlocked when on Smooth/Balanced graphics.
I kinda don’t wanna get banned as well. so yeah
night cloak
I have ban
polar marshBOT
@night cloak:
olive dove
<@627404010319642634> Can't you get in touch with the support and help me, I'm s...
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.
split moss
@night cloak I'm a human being, and all human beings make mistakes, and you mean it's punishment, and I deserve it? ☹️
ashen harness
For how many days i need to be offline in order to get return missions? Account lvl 74
olive dove
For how many days i need to be offline in order to get return missions? Account ...
4 weeks.
crystal ivy
Does anyone in here knows how I can unlock extreme frames or just ultra on HD/HD...
incompatible hardware sorry mate
frigid yew
@broken goblet Sent a message to me saying, "Hey bro
Can you help me please
My account was stole about seven month ago something like that
Please help. 😦"
split moss
@olive dove Well, can you tell me what help you're giving here?
crystal ivy
Does anyone in here knows how I can unlock extreme frames or just ultra on HD/HD...
iPhone 8 or 10 and above you can run a smooth 60fps
frigid yew
HAve patience.
olive dove
<@627404010319642634> Well, can you tell me what help you're giving here?
We offer community support among other things please refer to #735483472432594994 for more details.
frigid yew
@broken goblet They can help u
weak herald
Guys, is the 90-frame file on a band?
olive dove
Guys, is the 90-frame file on a band?
Modifing the game files can get you banned.
weak herald
@olive dove Well, thanks my friend
olive dove
You are welcome. 👍
wise anchor
@broken goblet hi what about pubgm kr events.. they will bring them back or no?
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @wise anchor.
storm flumeBOT
Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
floral tendon
Is the rotation buged?
formal crest
Anyone else facing touching issues on the new mode only? Buttons aren’t responding, ipad mini 5
slow briar
Please update ver1.2 link on instagram
sick shale
@slow briar You can download the game from the official website: https://www.pubgmobile.com
slow briar
I'm from India and this site do not works here
sick shale
<:hehehe:768524264801566720> I'm from India and this site do not works here
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us
slow briar
trim vine
Hello i need help so on november 19 my account got hacked. The hacker channged the client and was able to play on my account without me accessing it. Recently i just got access back to my account just to find out i was banned for 3540 days which is bout 10 years. Do you think i can get a unba n and if i could could you help me?
polar marshBOT
@trim vine:
night cloak
How do I check stats in game???
clever jewel
Someone knows how to unlink the email from the game, what happened is that I no longer have access from that email and I want to link a new one
sick shale
@night cloak Go to your profile then click on your tier badge.
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @clever jewel.
clever jewel
ok i tell them
night cloak
@sick shale I’m on mobile where is the tier badge?
short lichen
The server is so laggy even tho my wifi is perfect right now
rotund marlin
Did crews get completely purged?
night cloak
Did crews get completely purged?
it will be back after 1.3 update
short lichen
@night cloak You can ask for help here
night cloak
Wow I didn’t even know you could click on that j thought it was just apart of the background lol
short lichen
Can I get any help on this right now?
green vine
After the update i installed the resources many times and I reinstalled because of a specific code error .. The ammount of megabites I downloaded shown are more than the demand ones and it still not completed how can I fix this
ionic cloak
storm flumeBOT
Please refer to this channel's pinned messages for further information, @ionic cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
craggy perch
night cloak
Recently I've got banned by pubg mobile for 10 years for no reason. I've asked the pubg customer service in game for help but it is automated so I could not solve the problem. I've also sent a message to pubg mobile's email but it replied me automatically and told me to contact the customer service in game. Then I also contacted the Korean pubg mobile customer service but their service is not supported in my region. I want a staff/human who can help me to solve the problem.
ID-5307234065
Nickname-Ameuwn
polar marshBOT
@night cloak:
night cloak
Why you remove crews?!
sick shale
paper mulch
Crashes fixed on iPhone??
night cloak
I'm use android, i'm don't know any thing about iphone
night cloak
https://cdn.discordapp.com/attachments/481200416349224980/798523688676884480/ima...
Thanks ❤️
paper mulch
Okay
night cloak
Does PUBG mobile run in background when not in use? Since I installed this game my battery been draining really fast
little wind
Does PUBG mobile run in background when not in use? Since I installed this game ...
i think so
night cloak
Wtf
muted osprey
Hey i need some helpI play on a Amazon tablet and it wont let me update.Do you know what could be wrong?
broken goblet
no one answerd me bro !
i try with facebook and with twitter and on game but no answerd
night cloak
Same man, I am having huge issue with my battery idk why without answer
In 3 min I lost 5%, last week that amount used to last me over 15min
night cloak
What is it
broken goblet
my account was stole
night cloak
Oof, idk how to help with that ngl
night cloak
I know Arabic, but I cannot speak or write very good
broken goblet
aha iam arabic man
night cloak
Nice, I learned from TV shows 😜
night cloak
please use any Discussion channel for Off topic conversation
@night cloak @broken goblet
Does emulator version use ur computer power or it is cloud gaming?
broken goblet
Now there is no way to get my acc back
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
onyx dagger
Does emulator version use ur computer power or it is cloud gaming?
Feel free to ask that in #emulator-support.
Do you have the access to your game account, @broken goblet?
broken goblet
Yes
NXT |ClaY
That my name on game
And some one stole y acc
And he deactivated my facebook but the connection it's still
stark steeple
Help. please remove Argentina flag from the top of the plane thanks
broken goblet
@onyx dagger
spiral dock
I need help with graphics settings
next vault
I need support due to a problem with my account?
And thanks for your time
spiral dock
@thin halo I redownloaded the game and now there is a problem with graphics settings
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @broken goblet.
thin halo
@spiral dock what device?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @next vault.
spiral dock
I can slide the auto align but then I go back at it is turn off
night cloak
Is pubg unbaning 10 years banned account??
onyx dagger
Help. please remove Argentina flag from the top of the plane thanks
What do you mean?
spiral dock
@thin halo
fringe gate
onyx dagger
May I know your Region/Country, @fringe gate?
broken goblet
@onyx dagger
broken goblet
Bro @onyx dagger what can I do about my acc
storm flumeBOT
Please refer to this channel's pinned messages for further information, @fringe gate:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
broken goblet
Aha
onyx dagger
Only they can help you with Account related issues.
spiral dock
The auto alignment turns off
spiral dock
Ok
night cloak
How to stop PUBG to run in background to not drain battery?
I have clicked off, but I still feel my battery going down fast after I installed the game
spiral dock
@night cloak turn off background refresh
You could try playing with battery saver but may affect ur gameplay
broken goblet
You turned the background
night cloak
Not when playing the game, I mean when I am not on PUBG I still feel it drain my battery
broken goblet
I think something else do the battery going down
night cloak
broken goblet
Look do playing pubg and your phone on the charger?
night cloak
- But I am sure 5 hours drain less battery than that amount, because when I play and finish my game battery is still at 50% or so
- No, I play without charger
broken goblet
I really don't know I'm confused😕
night cloak
I will not play PUBG for a day and see if it gonna appear in battery app list, hope it does not or else imma die 🤣
broken goblet
The game will going the battery down
night cloak
You can use #pubg-mobile for Discussion
broken goblet
OK OK @night cloak
night cloak
i need solve ?
Contact Customer service in game
ripe dust
how do i download pubg
night cloak
how do i download pubg
your Country?
ripe dust
india
shy arrow
who faced this problem I don't know bt. my achievement point 3810 bt here showed 215 in mission... what happen....
hlw???
storm flumeBOT
Hello, @shy arrow!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
shy arrow
bt which kind of bug is this..tell me plz..
astral thunder
.
sullen vortex
Hello
sullen vortex
How can I download pubgmobile
night cloak
How can I download pubgmobile
From playstore and app store
astral thunder
Do you need any help?
Yes..
Mate
My tdm never starts at time. I can't see my teammates and enemies. When i play tdm.. do you have any solution.
sullen vortex
Official pubg mobile
astral thunder
storm willow
Playstore/ AppStore/ apk from website @sullen vortex
sullen vortex
Can you send me the website
storm willow
All official links is in #735483472432594994
astral thunder
My tdm never starts at time. I can't see my teammates and enemies. When i play tdm.
night cloak
Hello, I want to please talk to one of the officials here, I have reported a hacker who killed me while playing, and today I received a mail from PUBG that it was discovered that the player committed a violation and was banned, but when he searched for him I found that he is still playing, and he has frightening killing statistics
little wind
Hello, I want to please talk to one of the officials here, I have reported a hac...
well, i dun think there'r officials here
night cloak
sullen vortex
Where in guideline
night cloak
Where in guideline
swift geode
My tdm never starts at time. I can't see my teammates and enemies. When i play t...
me too
dreamy knot
Social media account linked to my pubgm account by hacker
night cloak
well, i dun think there'r officials here
So who can I talk to please about this
My PUBG Account is Hacked and the hacker has linked His Twitter handle I just have the access through 3rd Login
little wind
So who can I talk to please about this
hmm, report him in-game
night cloak
Social media account linked to my pubgm account by hacker
Contact Customer service In game via settings
little wind
My PUBG Account is Hacked and the hacker has linked His Twitter handle I just ha...
try unlinking his twitter
night cloak
My PUBG Account is Hacked and the hacker has linked His Twitter handle I just ha...
You can Unlink from here
night cloak
try unlinking his twitter
I did but he logs in everytime
little wind
I did but he logs in everytime
try to annoy him in-game (well my acc had been hacked as well before
night cloak
I spent alot on my account i juat upgraded my M4 Glacier to lvl 6
dreamy knot
I did but he logs in everytime
My account also same problem
little wind
@night cloak annoy him when he's in-game
night cloak
hmm, report him in-game
Hhhhh,I reported him and I received a mail that the player has been banned, but the player is still there and playing, what is the benefit of reporting if
little wind
well that's only personal opinion
night cloak
I spent alot on my account i juat upgraded my M4 Glacier to lvl 6
you can Contact Customer service and ask them to unlink
little wind
Hhhhh,I reported him and I received a mail that the player has been banned, but ...
keep on reporting
night cloak
try to annoy him in-game (well my acc had been hacked as well before
He banned my account for 3 days using a 3rd party plugin
astral thunder
Using vpn leads to ban or not????....🙄
little wind
He banned my account for 3 days using a 3rd party plugin
oh.., um i'm not sure abt this issue then
night cloak
Using vpn leads to ban or not????....🙄
yes it leads to ban
little wind
He banned my account for 3 days using a 3rd party plugin
did u link your email / phone number with ur acc?
robust geyser
can i get a link to the new features in new update?
lofty totem
Hello.
due to a problem with installing the update, I had to uninstall the game and download it again.
after installation, red dots crawled out, which needs to be adjusted again, the control layout remains unchanged. in the control settings I clicked on the "classic (1st person)" button. I read and thought that this layout is saved for the first person control, but it was the other way around. and now the third person layout is back to base. I want to return the control layout before deleting. help me please
robust geyser
so you lost both your layouts? are they both in default now?
solved👍 thanks mod
shell coyote
After upgraded it to 1.2 I cant open pubgm. Keep crashing on iPhone
clear spindle
can i get a link to the new features in new update?
Refer patch notes, link can be found in #news.
clear spindle
After upgraded it to 1.2 I cant open pubgm. Keep crashing on iPhone
Reinstall the game.
grand depot
@lofty totem once you delete the game and install all the settings are set to default so you have to start from scratch but if you saved your sensitivity to your clouds you can get that back as for control settings you have to organise them to again to your preferred
clear spindle
Hello.
due to a problem with installing the update, I had to uninstall the game ...
Unfortunately you have to set it again.
robust geyser
@lofty totem before reinstalling, do check if you saved classic layout for TDM mode.
shell coyote
Reinstall the game.
Thanks but that’s bummer
clear spindle
:(
grand depot
So yesterday I had reported a problem about losing my UC once I updated the game I had more than 600UC then when I updated the game suddenly I lost my UC I had left with 123UC although yesterday I was told what to do by an admin here just wanted to ask if it had ever occurred to someone else
drifting crest
How do I enter scrims?
clear spindle
Check #matches and #tournaments, @drifting crest.
Report it in #old and contact In-game customer service, @grand depot.
grand depot
@clear spindle thank you
prisma wasp
Whwn will the dev's allow users to choose their own server region?
clear spindle
No information regarding this.
onyx plover
No information regarding this.
I know someone got 10 year's banned and after this bug his account unban.
swift geode
When does the season reset ?
amber stream
crisp dew
Help, i cannot update the latest version of Pubgm global on my device. I have checked the game on PlayStore but it's not showing any update. My device OnePlus 7pro. Region Australia.
celest shadow
Hello, @crisp dew. The update should be rolled out to everyone by now. If you still have not received the update, please try restarting your device and clearing the cache of your Google Play Store.
Alternatively, you can download the 1.2.0 APK of PUBG MOBILE on the official website:
https://www.pubgmobile.com/en-US/
night cloak
snow drum
@celest shadow this is real or not id's is getting unban???
night cloak
You receive mail from PUBG that the player has been banned due to the discovery of a violation and the player is still playing and brags about the hacker he has because he is paid
celest shadow
Please report the player again if you have evidence that he is violating PUBG MOBILE's terms of service, @night cloak.
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
unique dome
Will you give us ban if we play using vpn
celest shadow
We do not recommend the usage of VPN, @unique dome.
unique dome
I am from India if we want to play without vpn we cannot play
clear spindle
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
spring crypt
Hiii sir my account was 10days baned bt after 10days I will login my account bt the account was disabled why my account was disabled I want my account plz helps to recover my account
polar marshBOT
@spring crypt:
unique dome
Pls give pubg download link in Instagram bio for indians
clear spindle
Please read my previous message.
celest shadow
As we provide community support only for the global English version of PUBG MOBI...
@unique dome.
mellow perch
When will the suspended crews become available again? It's says feature not available though I had a crew before?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @mellow perch:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
mellow perch
So it means for v 1.2 we have no crew features?
clear spindle
Indeed.
night cloak
@clear spindle ok i take it back
astral thunder
My tdm doesn't start at time.. I can't see my teammates and enemies.. i have fast net..but tdm doesn't start at proper time.
normal fulcrum
May I know in which region you're playing game @astral thunder?
astral thunder
Asia..
normal fulcrum
Country
astral thunder
Nepal.
normal fulcrum
And what's the ping you get when you play?
astral thunder
Around 100.
vapid badge
@normal fulcrum Facing the anti aliasing issue did reinstall the game but still unable to turn on anti aliasing
normal fulcrum
That's a pretty high ping @astral thunder. Please ask your ISP and resolve the ping issue to avoid the issie in tdm
normal fulcrum
<@!455089035967332373> Facing the anti aliasing issue did reinstall the game but...
Device?
astral thunder
@normal fulcrum I don't face any problem.while playing classic.and 100 ping here is good.cz we don't have our own servers😥
storm willow
@vapid badge #old post there with device model, char ID and region with video if possible.
vapid badge
Ok
normal fulcrum
As long as you have high ping, you will fave the issue @astral thunder. Because the issue occurs due to packet data loss
astral thunder
@normal fulcrum but when i use vpn and connect to other country. I don't face any problems..while playing tdm..
normal fulcrum
We don't recommend using VPN @astral thunder. VPN can improve connection sometimes. But it doesn't guarantee security.
fallen trail
i have many problem in the controls on gameloob after the latest update any one has a solution for it ?
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @fallen trail. Revert this at any time by sending .emulator in #481204134859505684.
unique dome
I am from India if i want to play pubg i want to use vpn will you give us ban if we use vpn
clear spindle
Already answered you. Please refrain from repeating.
unique dome
Ok
rain jacinth
I banned many hackers but i did not recieve uc
storm willow
@rain jacinth there no such rewards announced.
tranquil haven
ripe dragon
I am using korean version and it’s showing this message when i try to login
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @ripe dragon.
lapis vessel
I am using korean version and it’s showing this message when i try to login
Server is in maintenance
night cloak
@celest shadow
storm willow
@night cloak click yellow button/option
maiden bough
5218015807
night cloak
Is it safe to use the app panda gamepad pro to use a controller on pubg mobile
polar marshBOT
@maiden bough:
clear spindle
No that will lead to a suspension @night cloak
fiery heath
Can someone please tell me how to remove friends with the new lobby layout? I’ve been looking fir 30min and i cant find it. I just want to make space on my friends list
raven jasper
My main korean id was banned as i didnt use any kind of cheats i played a random match with random 3 players and found out that one of them was hacker after that match i was banned for 10 years then i tried to contact that hacker and he said he was only ban for 3 months is this your anti cheating system you banned an innocent player who spend money on its account for 10 years and a hacker for just 3 months
polar marshBOT
@raven jasper:
winged palm
I need help with the interactive ban system, i was eligible for it but as i accept it says i’m not eligible
drowsy magnet
Hi I want to know that how youtubers get Royal Pass Season 17 Rewards Activated before starting date
storm flumeBOT
Please refer to this channel's pinned messages for further information, @winged palm:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
clear spindle
Hi I want to know that how youtubers get Royal Pass Season 17 Rewards Activated ...
Mostly data mining which we don't recommend.
rare pulsar
can i change server before 60 days
clear spindle
No.
fiery heath
Can someone please tell me how to remove friends with the new lobby layout? I’ve been looking fir 30min and i cant find it. I just want to make space on my friends list
amber cedar
After udpating game it shows 2 option one is low quality pack and one for high of 300mb and 500mb. That time i selected low quality pack now how i can download high quality pack? @clear spindle
clear spindle
Go to your friends list then tap on the hamburger buttons> batch manage, @fiery heath.
lusty snow
My Account Has banned i don't cheat
polar marshBOT
@lusty snow:
clear spindle
You can find the option in game download section, @amber cedar.
amber cedar
Ok
jade nest
Can someone please tell me how to remove friends with the new lobby layout? I’ve...
There you see the 3lines click on that and then Batch Manage
fiery heath
Go to your friends list then tap on the hamburger buttons> batch manage, <@50131...
Thanks you!
clear spindle
The above SS from Griffin will help you a lot.
clear spindle
Yes.
jade nest
This will effect in ingame effect of sky ?
Yes overall graphics will be Converted into HD.As it's mentioned
amber cedar
Ok thnx
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
meager pumice
Can u pls update event?
jade nest
Can u pls update event?
The Refresh date of event is already mentioned in the SS provided by you. 20-01-2021
meager pumice
That is only i day not all 8 days from 12.1 20.1?
night cloak
My account is hacked and the hacker has linked his Twitter i can't remove it as whenever i try he logs in immediately
wide cairn
My account was bn for 3rd party plugin for 1 day the time period of bn is complete still now it's bn
jade nest
That is only i day not all 8 days from 12.1 20.1?
Is Daily mentioned in that? 
jade nest
My account is hacked and the hacker has linked his Twitter i can't remove it as ...
Contact in-game customer support.Only they can help you with account related issues
wide cairn
I tried but it won't work
night cloak
Tried that Service is useless tbh
dusty crow
Im not able to login my korean account
jade nest
We provide community support only for the global English version of PUBG MOBILE here, @dusty crow
ripe dragon
Im not able to login my korean account
@dusty crow same
wide cairn
My account was bn for 1 day showing that 3rd party plugin are not allowed. The bn period for my account is completed but still it's ban . I request the team to please unbn my account.
UID : 5240082205
NAME : ٭ＮＡＷＡＢ
Device : Android
Server :KRJP
MY Email : krishnabangar531@gmail.com
polar marshBOT
@wide cairn:
acoustic sun
my account got ban before 8 months (10y) ,Yesterday = Unlocks on : 04:31:41 , now no thing changed is 04:31:41 
polar marshBOT
@acoustic sun:
night cloak
@celest shadow Pan 10 years old
polar marshBOT
@night cloak:
lavish marlin
Hello, can someone from the technical support advise me
I have an account, linked to Twitter and email, and someone stole it from me and now he is using the account through email
هل استطيع استعاده الحساب ؟ او الغاء ارتباط البريد الالكتروني
storm flumeBOT
Please do not use languages other than English, @lavish marlin. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
lavish marlin
Can I restore the account or cancel the email link?
uneven frigate
Greetings, with whom I can speak, I have direct information of direct information of people who sell haks, creators, pages, sellers and resellers that currently have more than 20,000 active users, write me privately to send you all the tests and the apk of the app so they know what their weak points are @Error 403
solemn ibex
Idk why I can’t have pickup suggestions for second gun
solemn ibex
ok
jade nest
I have an account, linked to Twitter and email, and someone stole it from me and...
Contact in-game Customer support.Only they can help you in account related issues.
Kindly Note that-There is no Unlink option on email yet
lavish marlin
If that is a bug feel free to report in <#654220590462402560> with Device name,I...
can you help me
uneven frigate
Greetings, with whom I can speak, I have direct information of direct information of people who sell haks, creators, pages, sellers and resellers that currently have more than 20,000 active users, write me privately to send you all the tests and the apk of the app so they know what their weak points are
jade nest
Contact in-game Customer support.Only they can help you in account related issue...
@lavish marlin
jade nest
@night cloak Which country Do you live?
jade nest
The game is banned in Iran.We can't help you with that.@night cloak
night cloak
i'm playing with emulator but my keymapping not working
Wut O_O
can i play with dns ?
boreal wasp
Good Day, I am having engine installation failed error on emulator... Anyone knows how to fix? Thanks
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
You can now access #emulator-chat and #emulator-support, @boreal wasp. Revert this at any time by sending .emulator in #481204134859505684.
night cloak
Thx
My account was bn for 1 day showing that 3rd party plugin are not allowed. The bn period for my account is completed but still it's ban . I request the team to please unbn my account.
UID : 5135320530
NAME : ヅPonulisヅ
Device : Android
Server : Europe
MY Email : zozoncikass@gmail.com
polar marshBOT
@night cloak:
prime heart
I lost item again because of another bug, i dont think I'll be play this game anymore because of the high amount of bugs and cheaters.
tulip parrot
polar marshBOT
@tulip parrot:
jade nest
I lost item again because of another bug, i dont think I'll be play this game an...
#old If you face any bugs 
olive isle
storm flumeBOT
Hello, @olive isle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
night cloak
Hi Can you guys tell me how to change back my server.I hop on and saw my server on europe for the past week or 2 and the ping is really bad
night cloak
Hi Can you guys tell me how to change back my server.I hop on and saw my server ...
you have to wait 60 days
But i cant the ping is so bad and i wanna play
Someone please help i can send my id if you want
I can send my id
There is no other way you have to wait till the cool down end
clever frost
An account has been banned due to transferring game files to gameloop, noting that I was playing the game with the same files and the account itself was not blocked Please check the account because I have not violated the rules
polar marshBOT
@clever frost:
cosmic beacon
An account is banned due my Stupidity please please help me !
polar marshBOT
@cosmic beacon:
night cloak
So when the season is done i can change it back?
night cloak
So when the season is done i can change it back?
it is not like that You can change server When your Cooldown end since you changed it 2 week ago you can change it before season end
Ok thanks
loud sandal
polar marshBOT
@loud sandal:
mortal apex
Please type .emulator in #481204134859505684 to get the Emulator role,in order to receive support and access to Emulator channels, @ornate zinc.
tulip atlas
hii i have a problem
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @tulip atlas. Remember to read through #faq before asking questions in the support channels.
You can now access #emulator-chat and #emulator-support, @ornate zinc. Revert this at any time by sending .emulator in #481204134859505684.
night cloak
Añyone can provide link for global so that i can use without vpn
onyx dagger
You can see about that from the screenshot you sent. @night cloak
night cloak
Bring gameloop lobby with pheonix os because pheonix os gives 60 fps on ultra low end devices
onyx dagger
Are you from India? @night cloak
night cloak
@onyx dagger ys
onyx dagger
Only Gameloop is recommended. @night cloak
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
onyx dagger
Further questions in #emulator-support.
tulip atlas
i changed my country to singapore and now bonus challenge isn't usable in my account! i have points i want to exchange and its not letting me! its showing event has ended! what do i do to redeem my points? im from lebanon
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
night cloak
Are you from India? <@456226577798135808>
Ys
onyx dagger
You may wait patiently for the Bonus Challenge to be back, @tulip atlas.
As we provide community support only for the global English version of PUBG MOBILE here, @night cloak, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
tulip atlas
its showing for like 5 minutes a day
onyx dagger
You may wait patiently for the Bonus Challenge to be back.
tulip atlas
but when i go to redeem it shows that event has ended
onyx dagger
🤷♂️
tulip atlas
so i come here for help and you copy paste a message
well thanks for the big help
🤣
onyx dagger
Uh.
tulip atlas
i am telling you its already here i see it i can go in it
i cannot play and i dont want to
i have points to exchange only
hushed veldt
I was banned for no reason?
polar marshBOT
@hushed veldt:
night cloak
So i have to wait 48 days or the new season @onyx dagger
tulip atlas
if i use some kind of vpn recommended by you
onyx dagger
To change the servers* yes, @night cloak.
loud moat
How to get new update in india?
onyx dagger
Not the season.
night cloak
How to get new update in india?
😭😭
tulip atlas
so that my country would be back for lebanon is it usable?
onyx dagger
As we provide community support only for the global English version of PUBG MOBILE here, @loud moat, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
tulip atlas
or does it get me banned?
onyx dagger
What do you mean?
tulip atlas
like 1.1.1.1
onyx dagger
DNS?
severe wasp
Test
tulip atlas
yes
onyx dagger
Usage of DNS doesnt get you banned.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @severe wasp. Remember to read through #faq before asking questions in the support channels.
spiral coral
Why removed facebook account can still login to the game
tulip atlas
does it help me put my country back to lebanon for like a minute to exchange my points?
tulip atlas
Usage of DNS doesnt get you banned.
okay but would it help me do what i need?
winter leaf
Me & my team have been registered PMCO 2021 successfully ,however we wanna to change the ID’s for ower reason , we registered pmco2020 before and we know after the qualification stage (before the group stage)we can change only one player ID so we wanna to unregister pmco 2021 or edit our data.
onyx dagger
Well, I do not know about that, but I suggest you to wait patiently.
#pmco, @winter leaf.
night cloak
Oh Y does Guyana not have a flag in Pubg 🇬🇾
tulip atlas
ok
winter leaf
Well, I do not know about that, but I suggest you to wait patiently.
Thanks
onyx dagger
That wasnt for you. @winter leaf
spiral coral
@onyx dagger Why removed facebook account can still login to the game
onyx dagger
Yes.
viscid warren
Hi
onyx dagger
I'm sorry but I did not understand what did you mean. @spiral coral
night cloak
Y does Guyana 🇬🇾 not have a flag in pubg @onyx dagger
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @viscid warren. Remember to read through #faq before asking questions in the support channels.
viscid warren
Iam facing one issue in pubg mobile in iPhone 11
viscid warren
Can u solve this problem
onyx dagger
State your issue. @viscid warren
spiral coral
I unlinked a facebook account from pubg and linked new one but problem is unlinked facebook account can still login to the game @onyx dagger
onyx dagger
Are you sure that its unlinked? @spiral coral
spiral coral
Ys
onyx dagger
Hold on.
spiral coral
I have two social media link now
viscid warren
When i am playing pubg mobile I turn on my guide access that time left side some whit mark near by joystick
normal fulcrum
I unlinked a facebook account from pubg and linked new one but problem is unlink...
It takes 7 days to complete the unlink process. If you log in with the account before 7 days, the process of unlink will be cancelled and you have to unlink it again and wait for 7 days again
viscid warren
I can’t control and I can’t move my joystick what the problem that one
solemn ibex
@onyx dagger is this a bug or what
spiral coral
@normal fulcrum unlink is done bro i have linked new one
solemn ibex
the pickup suggestion
night cloak
But @onyx dagger wasn’t there a way when u contact Customer Service and it says send your id Y does it not say that go me no more
normal fulcrum
<@!755996742549504151> is this a bug or what
Please report it in #old along with a detailed description
solemn ibex
I did
normal fulcrum
Thank you
solemn ibex
I just wanna make sure
spiral coral
@normal fulcrum ok
viscid warren
Guys please reply me
normal fulcrum
@viscid warren Give me a minute
night cloak
How do I rename? I don't see my rename cards in inventory?
But @normal fulcrum wasn’t there a way when u contact Customer Service and it says send your id Y does it not say that go me no more
atomic garden
Hello
normal fulcrum
You want to know how long it takes ro change server @night cloak?
atomic garden
I want to when will the 65 uc discount for rp points is going to drop
storm willow
@viscid warren reset guided access
night cloak
No i hoped to a game the other day and i see im in europe and my ping is really bad .when I contacted customer services they cannot help
But in youtube videos i see you have to send your id and it changes
storm willow
You have customised guided access (the line you see is manually draw by you) which restricts touch detection in that area. That’s how Guided access work @viscid warren
night cloak
And its really stressful playing on 300 to 400 ping @normal fulcrum
ripe elm
😭 😭 😭
normal fulcrum
Not everything is genuine on youtube @night cloak. Server cannot be changed until the 60 days cooldown is over. And as per your screenshot you shared earlier, you still have 48 days
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @ripe elm. Remember to read through #faq before asking questions in the support channels.
ripe elm
Any moderator here ? Help need
night cloak
So it cannot change every season @normal fulcrum
jolly ivy
Sleeve and opens to band
terse spear
Can any one help me ?
night cloak
So it cannot change every season @normal fulcrum
normal fulcrum
So it cannot change every season <@455089035967332373>
You can change once in every 60 days
night cloak
pubg kr crashes on startup on gameloop any fix?
ripe elm
When i try to purchase prime plus it shows $7.99 bt before update it shows $4.99.
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
ripe elm
What is the actual price of prime plus ?
night cloak
So what to do play on 300+ ping all the time for 60days @normal fulcrum
normal fulcrum
Unfortunately, nothing else can ve done @night cloak
night cloak
Hey all. How do I download the update? There's nothing in the Apple store, and in-game I see nothing either.
normal fulcrum
When i try to purchase prime plus it shows $7.99 bt before update it shows $4.99...
Have you subscribed to Prime Plus earlier?
ripe elm
No.. I am purchaching first time.
normal fulcrum
4.99 is the price for 1st purchase. 7.99 is the actual price which will charged from 2nd purchase onwards @ripe elm
normal fulcrum
Hey all. How do I download the update? There's nothing in the Apple store, and i...
May I know your country?
ripe elm
4.99 is the price for 1st purchase. 7.99 is the actual price which will charged ...
If i try to get prime plus with a new gmail address what would be the cost ?
normal fulcrum
It will still charge 7.99 as it will be the same game account @ripe elm
night cloak
May I know your country?
The Netherlands
empty turret
Can I unlink my account email address?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @empty turret.
empty turret
Oki bot 
storm willow
The Netherlands
Apple ID region?
woven summit
why prime plus show high price?
woven summit
is it change price?
storm willow
Can you send the screenshot of of game login screen ? @night cloak
normal fulcrum
4.99 is the price for 1st purchase. 7.99 is the actual price which will charged ...
@woven summit 
night cloak
Oh and my friend account got hacked and the person who hacked it hack the game and made him get banned what to do @normal fulcrum
polar marshBOT
@night cloak:
woven summit
<@607513373235609606> <:pubgm_this:593678596384751617>
both price changed 1st time purchasing and 2nd time as well after subscription event
night cloak
Can you send the screenshot of of game login screen ? <@456226577798135808>
Do I just have to wait? Am I impatient?
storm willow
@night cloak try Logout from App Store and login again
night cloak
Ok
empty turret
Please contact the customer service via the in-game settings for further assista...
I didn't find anything helpful, can any staff help me maybe?
night cloak
<@456226577798135808> try Logout from App Store and login again
So the update is in the appstore, not in-game?
storm willow
Yes App Store update @night cloak not-ingame
night cloak
Ok tx
storm willow
Got it in AppStore? @night cloak
night cloak
Not yet...
empty turret
Got it in AppStore? <@456226577798135808>
Can you help me please?
severe peak
@storm willow anti aliasing not working
storm willow
Contact ingame customer support @empty turret we cannot do anything with account related issues.
@severe peak iOS? Wait for patch
severe peak
Yes iOS . when patch coming..?
storm willow
No ETA. Soon
severe peak
Because I have so many tournament to play
empty turret
Contact ingame customer support <@564102885437341700> we cannot do anything with...
I didn't find anything about email unlink there
night cloak
@storm willow my account is banned for 10 yrs
polar marshBOT
@night cloak:
hazy nymph
what is the problem please?? PUBG GLOBAL
jade nest
what is the problem please?? PUBG GLOBAL
You are just cancelling your login.That is the reason you are getting this pop up 
lilac estuary
Why ?
jade nest
Because your account is 10 years banned.And 10years isn't over yet
polar marshBOT
@lilac estuary:
velvet hinge
I didn't got AG coins for crew challenge points
jade nest
Did You update yet? @velvet hinge
nope
jade nest
You will only receive that in the new version 
fluid ore
May I just know when do rename card free ones appear in events. like previously, what events had rename cards
earnest notch
<@!755996742549504151> is this a bug or what
it is i have the same
solemn ibex
it is i have the same
its like u can't do any think bout it
earnest notch
its like u can't do any think bout it
no just wait until it gets fixed 😄
solemn ibex
it happened today right?
celest shadow
May I just know when do rename card free ones appear in events. like previously,...
There is no information about such events, but please do keep an eye out for them.
earnest notch
idk i discovered it like 2 minutes ago
solemn ibex
i was thinking about is it my phone problem or what haha
inland breach
hello everybody just a quick question about the new update the problems we have the f for going in to the car reviving a mate is not working is this going to be solve other then the issue that all the 10 years account which where banned are now unbanned
sharp willow
I have a question regarding PUBGM subscription festival, I've already purchased Prime + Prime Plus + RP Prime + RP Prime Plus
What'll happen if I purchase the subscription pack while I already have all the subscriptions?
celest shadow
Please do not provide server members with the wrong information, @earnest notch. This is a display issue, and cheater accounts will remain permanently suspended from PUBG MOBILE.
Please read #news for further information.
earnest notch
Please do not provide server members with the wrong information, <@2816550674619...
i wrote it bad but i thought it like its written in news sorry 😄
celest shadow
hello everybody just a quick question about the new update the problems we have ...
Those accounts will remain permanently banned, please read #news.
restive kiln
Hello,
runic lark
Hello, I'm having a problem logging into my PUBG Mobile account. Before, everything was super until yesterday. Since my girlfriend and I have one phone for two, we often go to both her account and mine (in turn). My account under ID 51003078141 with the nickname 么 k0f3sT 么 was linked to this mail, namely danilsiaber@gmail.com. Since I do not remember the password, I use the confirmation code request by email. Since yesterday, the code has not come, I tried to recover the password - there is still no code in the mail. When the code came, the inscription "Completed" was highlighted, but now the code does not come, and in the code entry menu now "Please wait before repeating the action." I couldn't get a ban, since I don't use third-party software, cheats, and so on. Please help me fix this problem. Regards, PUBG Mobile player.
sharp willow
Can anyone please provide support regarding the question I asked above? 
celest shadow
I have a question regarding PUBGM subscription festival, I've already purchased ...
It will probably just add one more month to your current subscriptions.
Makes sense, doesn't it?
summer badger
@celest shadow To clarify, the duration of the original account suspension is unchanged, and this is just a display issue.
You mean I have to read this part ؟
celest shadow
Correct, @summer badger. If you click Details, the duration of the suspension will remain the same, 3650 days.
Just to make sure, are you satisfied with our answer above, @sharp willow?
summer badger
@celest shadow Wow, I did not know I should not click on this option 😭
what's the solution ?
tawny plover
<@&639889499718942720>
celest shadow
Restart your device and download the game from Google Play Store.
celest shadow
<@&639889499718942720>
No need to mention the CT role.
celest shadow
<@!149350774554624000> Wow, I did not know I should not click on this option 😭 ...
What solution?
tawny plover
Did that also updated on 1.1 also and full new version from play store also
celest shadow
Did that also updated on 1.1 also and full new version from play store also
Please reinstall the game from your Google Play Store.
toxic radish
polar marshBOT
@toxic radish:
summer badger
What solution?
I did not know that I should not click Details 🤔
Is the account blocked now?
celest shadow
I did not know that I should not click Details 🤔
Is the account blocked now?
Your actual suspension duration will be shown when you click Details.
native coyote
Distant objects, enemy persons, etc. Everything looks very blurry. After this update
You have to solve this urgently or our eyes will be distorted.
storm flumeBOT
Hello, @native coyote!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
native coyote
@celest shadow How do we add multiple pictures to the same message?
celest shadow
What platform of Discord are you on, @native coyote?
native coyote
What platform of Discord are you on, <@731452268599312466>?
PC
viscid warren
This image is guide access off mode in iPhone 11
This image is guide access in on mode while playing pubg mobile I can’t move my joystick and I able to adjust also what the problem give me the solution or clear this bug
celest shadow
PC
As far as I know, you cannot attach multiple images in a single message on the desktop or web version of Discord.
However, this is possible on the mobile version.
storm flumeBOT
Hello, @viscid warren!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
viscid warren
Hello, <@680342448035201107>!
Should you encounter any kinds of bugs or technic...
Already I posted in pubg mobile in game customer care but they didn’t respond
compact tide
Lol pubg never fix their bug. They just make the game heavier so people phone lag
agile root
The game runs very poorly on ipad air 4
I doubt that i have about 55fps after the new upadate
polar marshBOT
@night cloak:
agile lagoon
Lol pubg never fix their bug. They just make the game heavier so people phone la...
100% dear they are not fixing issues just pushing new updates
storm flumeBOT
Please avoid going off-topic, @agile lagoon. You may have unrelated conversations in #chat.
karmic pulsar
Hello everyone!Can someone tell me how can i report a streamer that is teaming with other players?
on live stream
celest shadow
Please use the reporting function in the game, @karmic pulsar.
celest shadow
Find the player you want to report and there will be an option to report from his/her profile, @karmic pulsar.
rancid ore
Give me pubg install link
karmic pulsar
@celest shadow can i dm you?
shy acorn
please what the solution for restricted-area code
celest shadow
You are free to report the player through the in-game customer service as well if you wish to provide evidence, @karmic pulsar.
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @karmic pulsar.
celest shadow
Please contact your Internet service provider, @shy acorn. This is an issue on your end, and not the game so we cannot help you here.
rancid ore
@celest shadow can u send me pubg install link pls
agile root
Hey can someone explain why the game runs very poorly on ipad air 4?
@rancid ore you can download pubgm on google play if youre on android or apple store if youre on ios
rancid ore
@agile root can't download from google play store
agile root
Why?
shy acorn
Please contact your Internet service provider, <@593863819596398613>. This is an...
bro i used private dns host name provider before 1/1/2021 and it was working good
but now many tring .and not working without vpn
and the vpn make the ping more than 200ms
agile root
Wow
rancid ore
@agile root it is not in play store
agile root
What country are you from
native coyote
Please look @lime juniper What is this?
rancid ore
India
agile root
Have you checked if the game is available in your country?
Pubg is not available in india
You will have to wait until it is allowed again
rancid ore
But I have played till afternoon unfortunately I have deleted it
night cloak
@agile root Dont Suggest others ways to bypass Government Ban
agile root
He is not banned
mortal apex
@agile root VPN usage is not recommended. U can get banned.
night cloak
He is not banned
Govt ban
agile root
The korean version isnt banned is it?
shy acorn
<@399940675035987968> VPN usage is not recommended. U can get banned.
are you admin here!
karmic pulsar
Can some one teach me step by step how to report a streamer with proof?
mortal apex
@shy acorn
I’m not. If u are asking for help,u have already been answered.
karmic pulsar
he is teaming
shy acorn
<@593863819596398613>
I’m not. If u are asking for help,u have already been ans...
😕 just i need solution for restricted-area error any suggestion!
mortal apex
😕 just i need solution for restricted-area error any suggestion!
As Piston already said,u have to check your service provider, since here they can’t help you with it.
shy acorn
As Piston already said,u have to check your service provider, since here they ca...
ok thank you very much🌷
mortal apex
You are welcome! 🤗
weak furnace
@shy acorn you can download kr version
jaunty bluff
hello
anyone have loading drop issue after update ?
internet is very good , but the game is always “loading”
night cloak
hello
anyone have loading drop issue after update ?
internet is very good , bu...
You can ask it in #pubg-mobile
jaunty bluff
You can ask it in <#481199545858916393>
ok thx
golden iron
this is glitch or really?
weak furnace
@golden iron you used VPN ?
agile root
Can someone explain why pubgm runs poorly on ipad air 4?
weak furnace
No
night cloak
What's Steel balls for
night cloak
Can someone explain why pubgm runs poorly on ipad air 4?
Your RAM?
agile root
4
golden iron
@weak furnace no
agile root
Ipad air 2020.....
agile root
It has a higher score on antutu than iphone 12 pro max....
weak furnace
@golden iron what version where you playing
golden iron
@weak furnace last version
weak furnace
Kr or global
weak furnace
What is your country
agile root
I would like an explanation as to why is pubgm running poorly on ipad air 4 please
golden iron
@weak furnace iraq 🇮🇶
weak furnace
@agile root can I know your storage of device
weak furnace
@agile root it depends upon your storage
tender oracle
Will Xiaomi Poco X3 take extreme frame Rate?
weak furnace
@agile root how much storage have you filled
agile root
@weak furnace how acknowledged are you with hardware?
tender oracle
@agile root yes I know but the tencent will not put it I think it will have stable 60fps
agile root
@tender oracle the chipset is too weak to be extreme compatible
golden iron
What is your country
@weak furnace iraq 🇮🇶 whats problem
agile root
Why is pubgm running poorly on ipad air 4
twilit tide
after new update pubg mobile unbanning all 10 year ban id's?
agile root
Why is pubgm running poorly on ipad air 4
fringe ravine
can any one help me ???
agile root
Why is pubgm running poorly on ipad air 4
agile root
The game is restricted where you live
jaunty bluff
can u help me guys
use dns
mossy kestrel
give me a good dns pls
idle shard
8.8.8.8
jaunty bluff
give me a good dns pls
1.1.1.1
1.0.0.1
in syria working good
mossy kestrel
ok tnx i cheak 2 dns
night cloak
use #emulator-support for emulator related Questions
If you dont have Emulator role use .emulator in #481204134859505684
agile root
Why is pubgm running poorly on ipad air 4
cedar mica
Can someone help me with this message i have downloaded game from main site and the account is only active on one device (My Pc) also my network is good so, why they sent me this msg? I have never used hack or changed files
onyx dagger
Emulator, @cedar mica?
cedar mica
Yes
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @cedar mica. Revert this at any time by sending .emulator in #481204134859505684.
onyx dagger
Please move to #emulator-support, @cedar mica.
night cloak
How to update Pubgmobile new update? From India,
night cloak
How to update Pubgmobile new update? From India,
you cant
agile sluice
Hello! so would there be a reason as to why IOS' updates are much bigger than that of Android's?
wheat peak
Why in game general chat is filled of popularity exchange msgs 😂
restive trail
hi i need help
wheat peak
What sir?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @restive trail. Remember to read through #faq before asking questions in the support channels.
Please avoid going off-topic, @wheat peak. You may have unrelated conversations in #chat.
restive trail
i got ipad air 2020 4th gen but dont have 90 fps option what to do
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
wheat peak
i got ipad air 2020 4th gen but dont have 90 fps option what to do
I C 🤔
U need to talk to some admin or support guy then
restive trail
umm how?
wheat peak
Write ur porblem here they will look into it
restive trail
and i turned on peek abd scope and it dosent show in gamne
grand scarab
Damaged Chinese Emulator Control? Can you fix it? "
؟؟؟؟؟
wheat peak
Or u can always check youtube, there are a tons of solutions for such problems
restive trail
Or u can always check youtube, there are a tons of solutions for such problems
i checked fgor 1 hr no new video rn
all vid from october 2020
grand scarab
هل تتكلمون العربية؟
storm flumeBOT
Please do not use languages other than English, @grand scarab. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
wheat peak
Ohh I can't help then, coz never had as iOS device
restive trail
ok
onyx dagger
Gameloop. @grand scarab
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @grand scarab. Revert this at any time by sending .emulator in #481204134859505684.
restive trail
@onyx dagger hi
onyx dagger
Further questions about emulators in #emulator-support.
restive trail
i got ipad air 2020 4th gen but dont have 90 fps option what to do
onyx dagger
Hold on. @restive trail
restive trail
ok
autumn parrot
bro could i update pubg , i am from india
storm flumeBOT
Please refer to this channel's pinned messages for further information, @autumn parrot:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
wraith shell
Hello Team PUBG MOBILE I have been banned for no reason and I am not using any cheat or hacker program Please respond because I paid sums of money to buy housing and develop weapons
polar marshBOT
@wraith shell:
glossy sable
How much RAM, @restive trail?
fallen skiff
Hello Team PUBG MOBILE I have been banned for no reason and I am not using any cheat or hacker program Please respond because I paid sums of money to buy housing and develop weapons
polar marshBOT
@fallen skiff:
grand scarab
Do they provide support for Chinese emulator؟
glossy sable
Nope.
restive trail
How much RAM, <@!700305522490081331>?
dont knweo
grand scarab
Is the gameloop bita 7.2 faster than the Chinese emulator?
glossy sable
90 FPS is only available on iPad devices that have at least 8GB of RAM, @restive trail.
I have only heard of the iPad Pro 2020 1TB variant that meets such requirements.
grand scarab
90 FPS is only available on iPad devices that have at least 8GB of RAM, <@!70030...
Is the beta emulator faster than the Chinese emulator??
glossy sable
Ask that in #emulator-support.
grand scarab
Is the gameloop bita 7.2 faster than the Chinese emulator?
restive trail
90 FPS is only available on iPad devices that have at least 8GB of RAM, <@!70030...
ok thanks gotta sell this and buy new one this has 4gb ram
restive trail
thanks bye
terse spear
@glossy sable can u help me plz ?
glossy tulip
Why can't I find the event these belong to
mellow gyro
HELP ME