#questions

1 messages · Page 1180 of 1

ancient geode
#

?

night cloak
#

this one

ancient geode
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Send me email

storm flumeBOT
#

Please refer to subpoint 5.3 in #faq for further information, @ancient geode.

ancient geode
#

Sir that not helpful

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @viral yarrow.

clear spindle
#

We cannot help you with account related issues. Please contact the ingame customer service.

viral yarrow
#

Hi Bot 😛 In game service never reply to my text after a week.

ancient geode
#

I text with them but they did not respond

viral yarrow
#

Can you help me to unlink hacker's account

ancient geode
#

It’s been more then 2 week

clear spindle
#

Contact them again.

ancient geode
#

I did yesterday no response

clear spindle
#

Patience

ancient geode
#

R u guys help to fix my problem

clear spindle
#

We Discord staffs cannot help you with account related issues.

ancient geode
#

Pubg mobile support just change name to discount support

#

That is

clear spindle
#

and this is a community channel not for account related.

ancient geode
#

I thought u guys help with my problem cuz m tried to text with Customer service they never reply back

umbral canyon
#

got killed by speed glitch in metro royal which people are using for more than week and didn't get fixed yet , i lose rare weapon ,helmet and backpack at the same time

#

what should i do in this situation ?? , where is the developers who is working to fix this glitches ?

storm flumeBOT
#

Hello, @umbral canyon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

spring abyss
onyx dagger
#

Try again after some time, @spring abyss.

spring abyss
#

@onyx dagger it was 4 hour tryng with diferent isp the result is same

onyx dagger
#

This can be because a lot of players would be checking the ban pan, @spring abyss.

dreamy eagle
#

Hi Good Day.. My Account Got Hacked But i Recover My Game Link Login And Facebook. But Hacker Linked Google Play Login Thats Not Mine. how to Solve This Problem ?

night cloak
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Hi....Can I get banned because of using GFX tools?

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So,How I must make my graphics better?I can not do it at pubgm settings...

dreamy eagle
#

@night cloak Sir Can you help me please ?

night cloak
# night cloak ?

everyone plays the graphics available in the settings if you use GFX you will get ban for sure

night cloak
dreamy eagle
# night cloak Please state your issue

Hi Good Day.. My Account Got Hacked But i Recover My Game Link Login And Facebook. But Hacker Linked Google Play Login Thats Not Mine. how to Solve This Problem ?

night cloak
worldly vine
#

Hi , i can get banned with chinese emulator if i play only in rooms?

dreamy eagle
night cloak
spring abyss
night cloak
night cloak
night cloak
#

@dreamy eagle your conversation should be like this

onyx dagger
dreamy eagle
# night cloak

Got it And Thanks for the Info.. But i already Enter in the conversation and how to close that ? because there is no option for new conversation

spring abyss
#

@onyx dagger yaa i know but i need to giving rate video report

onyx dagger
#

You may try typing Skip, @dreamy eagle.

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You may try again after some time, @spring abyss. 🤷‍♂️

night cloak
#

you can click Help and go back to previous page and start a new one

dreamy eagle
onyx dagger
#

As they have not responded, you may wait patiently for their reply, @dreamy eagle.

dreamy eagle
onyx dagger
#

We cannot do much about Account related issues, here, on Discord, @dreamy eagle. :(

#

You need to wait patiently for their response, and let's hope for the best! ❤️

dreamy eagle
spring zephyr
#

Contact in-game customer service regarding this.

dreamy eagle
#

But When i login with fb there is no any kind of this Error

proven crescent
worldly vine
#

Hi, I unlinked on facebook, I waited 7 days and it still stayed there .. I unlinked again and I have to wait another 7 days.

onyx dagger
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When the bot provides you different suggestions, you may type No, Nothing helped, and then state the issue, @proven crescent.

proven crescent
#

I did and it keeps giving me automated messages and ends the conversation

onyx dagger
#

As the email link feature is still in the BETA version, @proven crescent, I do not think that there is a way to unlink it.

proven crescent
#

When will it enter global?

onyx dagger
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What do you mean?

proven crescent
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The email unlink

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You said it’s in beta, when will it be released on global? Next update? Any ETA?

night cloak
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It is in global, @proven crescent. There’s been no information regarding if there’ll be a unlink part of the feature. Feel free to provide your feedback in #old.

vagrant forum
#

Did you accidentally log in using Facebook during the 7 day period, @worldly vine?

worldly vine
onyx dagger
#

I said the Feature is still in the BETA phase, @proven crescent.

proven crescent
#

Mhmm so when will it be out of beta and accessible?

vagrant forum
#

That seems weird. Try once again and if the same thing happens again, please report it in #old, @worldly vine.

worldly vine
#

Okay

proven crescent
onyx dagger
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Read my latest message above. @proven crescent

proven crescent
#

So confused but okay all I can do is wait

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What if someone else hacked into my account and linked with email?

onyx dagger
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You may contact Customer Service in-game for that.

proven crescent
#

I would just have to put up with them kicking me out of games?... you just said it’s in beta phase so how are they going to help me? 😭

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I tried but the stupid automated messages don’t let me write the issue and await a reply

onyx dagger
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It is in global. But There’s been no information regarding if there’ll be a unlink part of the feature. Feel free to provide your feedback in #old.

left smelt
#

Hi, I have a question, can you help me

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @left smelt. Remember to read through #faq before asking questions in the support channels.

left smelt
#

I have a PUBG account on which I spent nearly $ 200K and did not get the hashtag of a PUBG partner. Why?

clear spindle
#

The title can no longer be acquired.

remote timber
#

Good afternoon, is it possible to get help here with an wrong ban issue in pubgm?

polar marshBOT
#

@remote timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jagged fractal
#
  1. Didnt even top up this season at all.
  2. Have been collecting uc from the rp without any uc being deducted
  3. Didnt even say how much uc got deducted

How do i proceed with this?

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @jagged fractal.

cunning oasis
#

My server have changed itself to asia i want to get it back to middle east

onyx dagger
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Please report the issue in #old, @cunning oasis.

scarlet kraken
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How do I change server in PUBG?

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Ah nvm got it

onyx dagger
left smelt
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I have a PUBG account on which I spent nearly $ 200K and did not get the hashtag of a PUBG partner. Why?

onyx dagger
#

That title is no more acquirable, @left smelt.

night cloak
#

blobhide you can’t buy the title with moni

left smelt
#

I spent a lot of money on my account. I am an Arab and I can help the users

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I also have a YouTube channel of 1,000,000 followers. I am directing them to Pubg

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@onyx dagger can you help me

night cloak
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You cannot get the title anymore. And you should contact the MENA team if you are a content creator for other perks.

left smelt
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How to contact the Middle East team?

viral yarrow
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Hi everyone, Can anyone help me to update the SRC version to 99999?

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i updated and revert back. Now i cant log in due to newer version logged in

clear spindle
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You edited the file ??

viral yarrow
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no. Hacker logged in with newer version. then I updated mine to follow suit.

night cloak
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@left smelt Go to MENA Discord server from #735483472432594994 subpoint 3.1. And, make sure to link your YouTube channel with your discord profile before doing so.

viral yarrow
#

but the modified file cant unlink the account since hacker link his twitter.

clear spindle
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Modifying will result in an account suspension. Please reinstall the game and then contact in-game customer service.

viral yarrow
#

so i reverted back to the original. and not able to log in due to newer version logged in. i want to go back to src 99999 without any success

rotund marlin
#

When is premium crate going to@open in global version

keen lotus
cunning oasis
#

My it says this My account aint guest at all its linked to 3 social networks

night cloak
#

@cunning oasis Your account is not eligible for a server change before 60 days.

keen lotus
cunning oasis
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I didn’t change the server it changed itself i am playing in middle east server

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@night cloak i am at crown 4 at middle east i want my server back

lime crypt
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Hello, PUBG MOBILE, I am the account holder known as 5224047887
My band account has been granted for a period of 10 years injustice after a long period of playing and reaching the concier classification Please reconsider your decision regarding the band so that the band is canceled or reduced Thank you

polar marshBOT
#

@lime crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cunning oasis
#

This morning when i opened it turned itself to asia by glitches

night cloak
#

@keen lotus Do you have the test server access code?

keen lotus
#

yes

night cloak
#

@cunning oasis You can’t, not before 60 days.

rare ridge
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guys my matchmaking time on emulator take too much time and even go after the remaining time

keen lotus
#

but not login show this err i sended

rare ridge
night cloak
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@keen lotus What does it show when you tap on more?

cunning oasis
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@night cloak why i cant i didnt change it by myself it came to asia by your glitches

keen lotus
#

nothink

night cloak
#

@rare ridge It is normal due to less number of active players. Try going Squad TPP, to reduce the wait time.

rare ridge
keen lotus
night cloak
#

Majority of the emulator players are in Asia. Hence the wait time is longer on Middle East server, @rare ridge.

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@keen lotus That is unfortunate then. You can’t enjoy the beta.

rare ridge
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@night cloak asia server is too way far from me

cunning oasis
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Please fix my account its full of glitches I cant get anything in it even Rp prime doesn’t shows and more over it says my account is a guest account

rare ridge
night cloak
#

Understandable. But there’s nothing can be done. Unless you want to go mobile, @rare ridge.

keen lotus
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@night cloak then why must have problem

rare ridge
#

@night cloak can't i scam the game and let it treat me as mobile 😂

night cloak
#

@keen lotus Feel free to contact the customer service from the login screen.

keen lotus
#

in iraq most gamer try play on hack then pubg ban guset from iraq but me not hackr its not my problem

night cloak
#

@rare ridge Expect a 10 years ban along with it. You never should find unfair ways to playin a multiplayer gaming environment.

cunning oasis
#

Is there any humans here? I think i am talking to someone

night cloak
#

@keen lotus I recommend ignoring this beta and wait for the next if the problem persists.

keen lotus
#

ok thank for u help and unmute

night cloak
cunning oasis
#

@night cloak ???

night cloak
#

@cunning oasis Yes?

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i have only one option

#

where other go

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@night cloak

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@night cloak You either used Wechat or VK, or you switched OS (Android to iOS/iOS to Android).

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i am only on phone

cunning oasis
#

@night cloak please reply to me i asked you for something

night cloak
#

android

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@cunning oasis Could you ask again?

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😦

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@night cloak Never used the game on an iPhone?

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i have only android how can i use it on iphone

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😩

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Then have you used WeChat or VK before?

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bro i am from bangladesh

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there only three option

cunning oasis
#

@night cloak Please fix my account its full of glitches I cant get anything in it even Rp prime doesn’t shows and more over it says my account is a guest account . My server got changed itself to Asia also i am playing in middle east server i want it back however

night cloak
cunning oasis
#

See it says select server isn’t available for guest account?

daring blaze
#

Hello i have an issue. i have realme 6 and when i watching an animation i cant watch full screen after animation again beeing full screen my game

cunning oasis
#

Where as its my official account with 75 level and 3 social links

#

Connected

night cloak
#

@cunning oasis Your account is not eligible for a server change before 60 days, and there are different reasons for prime pass to not show up. Did you try to get a refund for Prime in the past?

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i am not from india

cunning oasis
night cloak
#

Google keys itseld

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@daring blaze Try changing the screen corner sizes from the game’s graphics settings.

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Where to submit emoji suggetions

cunning oasis
night cloak
#

@night cloak We cannot help you. Please use #chat.

night cloak
#

@cunning oasis Again, server change is not available for your account. The guest message is just an automated message.

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@cunning oasis you must changed the room to asia then its have been chaned or there are no chances of changing

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@night cloak Emoji suggestion for game or this Discord server?

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@daring blaze I’m unaware about the solution unfortunately. The best suggestion I can give you for that issue is, go to Facebook and search for YourDeviceName Community and join the group. Ask there if anyone is having the same issue. If they are, just ask them what they are doing to fix it.

daring blaze
#

i was talking about this 0.19

cunning oasis
#

@night cloak i need to get my server back i guess there not a big mistake in changing the server why did u guys make it a big issue

night cloak
#

@cunning oasis Feel free to share your feedback regarding the change in the #old.

cunning oasis
night cloak
#

@daring blaze Some sorta bug with the device resolution.

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@cunning oasis RP prime is Android only.

daring blaze
#

how can i fix it

night cloak
#

I do not know any fix. You may wanna get help from a Facebook group or a forum for your device.

stark trout
#

What can I do to get the shiny gold royal pass emblem with wings? When I buy the pass then the emblem is gold, not shiny and has no wings.

daring blaze
#

@night cloak chose one UK or US languague for you

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i am chancing my device language for you can understanding my settings

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after than i will send ss

night cloak
#

@stark trout No idea, maybe @woeful elm can help. I have seen him having a gold emblem. Wait for him to reply.

mighty plover
#

Can anyone helps me i want to play beta version but it needs code and everytime it says system is busy

cunning oasis
#

@night cloak how about ios it’s available in it?

stark trout
#

Oki Doki, thankU anyways

mighty plover
#

pls help 🙏

night cloak
#

@cunning oasis No.

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@mighty plover You cannot play the beta without a code.

mighty plover
daring blaze
#

mighty plover
#

in keeping uninstalling installing but still same

night cloak
#

@mighty plover Try again after a few days. If it is a system busy error, the game is thinking you are using alternative methods to get the code.

mighty plover
night cloak
#

@daring blaze ?

daring blaze
#

is these right ss

night cloak
#

@mighty plover That what the game thinks, and, unfortunately, there’s nothing can be done other than waiting.

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@daring blaze I do not know what are you trying to say.

#

says this error message when i try to copy some youtuber's claw settings

cunning oasis
night cloak
#

@cunning oasis You are not guaranteed to get a reply. But the devs are always looking into the channel for community feedback and bug reports.

main orbit
#

@night cloak Change between your controls, there Are 3 Control Settings which you can choose When you Go into Settings than controls. Like 3 „Settings“ you have to take the Same as the YouTuber has

stark plank
#

Will hill bugs be fixed in the game? For example,Rozhok hill. Or Ruins. Everyone uses game bugs as an advantage. The opponent hits me from the roof because of the top hill bug but when I hit her the bullet go away. Developers should take it into account. Our previous feedback was not taken into account. I also wrote from here.

clever wharf
#

I subscribed prime plus yesterday but i didn't receive bonas ( 300 uc classic and premium crate) till now... What can i do

stark plank
#

Which player will we report? Everyone uses hill bug. The game should fix this.

onyx dagger
#

Apologies, my bad, @stark plank.

storm flumeBOT
#

Hello, @stark plank!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

stark plank
#

@onyx dagger No problem. All of my friends who played the game,including bro me, have already reported. We report,but no results. And this game bug has still existed for how many seasons.

onyx dagger
#

It will be fixed soon, @stark plank, hopefully.

stark plank
#

We report over and over again in vain.

stark plank
onyx dagger
#

You're very welcome! 🤗

stark plank
onyx dagger
#

:)

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

peak ore
#

Who can help me, i need someone to talk to about my account

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @peak ore. Remember to read through #faq before asking questions in the support channels.

bright gale
#

Is logging in with wechat still possible? I don’t get the option

onyx dagger
#

Which version of PUBG MOBILE do you play, @bright gale?

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I mean is it Global?

bright gale
#

idk lol? i live in europe

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For iphone

night cloak
#

Helo

onyx dagger
#

I meant do you play PUBG MOBILE Global version, or the Korean/Vietnam version, @bright gale?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

bright gale
#

Global lol

night cloak
#

Bitte helfen Sie mit und senden Sie meinen Fall an das angesehene Team, um das Verfahren , das auf meinem Konto durchgeführt wurde , wieder aufzunehmen Mein Konto des automatischen Herunterladens von Malware aufgrund der Anzeigen die in vielen Anwendungen erscheinen . gesperrt . Ich habe dies nicht bemerkt . Ich bitte das angesehene Team das Erscheinungsbild meines Kontos wiederherzustellen und mich dieser Nachricht so schnell wie möglich stzumelden . Ich spreche meinen Fall an Sie Geschichte des Verbots 2020/12/14 ID PUBG. 5267968662 es ist global Acc.

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

bright gale
#

@onyx dagger

night cloak
#

@bright gale Install the WeChat app and then open the game.

bright gale
#

Ohhh it has to be installed, okay thanks!

night cloak
#

Helo can anyone please help me in recovering my hacked account by anonymous person. Please 🥺

bright gale
#

I forgot I deleted it and then didnt see it in pubg

onyx dagger
#

Do you have the access to your game account, @night cloak?

night cloak
#

Please help and submit my case to the respected team to resume the procedure that was being performed on my account of automatically downloading malware based on the advertisements that appear in many applications. blocked . I did not notice this. I ask the respected team to restore the appearance of my account and to report this message as soon as possible. I'm speaking my case to you Prohibition story 2020/12/14 ID PUBG. 5267968662 it's global acc.

night cloak
onyx dagger
#

Did your Game account get banned, @night cloak?

night cloak
#

Yes

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

rapid walrus
#

Hello pubg guys
My friend lives in a poor area and he has bad internet connection, yesterday he got banned for 10 years, most of the time his ping over 400ms and he looks atrange when he moves from spot to another,, we think this is the reason for the ban,, any helpful information ?

polar marshBOT
#

@rapid walrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
onyx dagger
#

You may wait patiently for their response then, @night cloak.

night cloak
#

Again how much time I need to wait 😑

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @night cloak.

night cloak
#

It didn't help

onyx dagger
#

You may send them a Reminder message.

night cloak
#

Please I beg you help me . Just remove the socials which I say from my account please

onyx dagger
#

We cannot do much about Account related issues, here, on Discord, @night cloak.

#

Only Customer Service in-game can help you with this.

night cloak
#

But there's no reply since 2-3 month I am trying to contact through in-game .

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Can anyone please tell me how can I contact the officials directly for help .

onyx dagger
#

You may send them a Reminder message about it. 🤷‍♂️

night cloak
#

Yes I did that also 🥺 believe me .

night cloak
#

@clear spindle i just want to ask, is the testflight version same as the one on the website?
Btw thanks for the testflight link ive been waiting on that link for so long and no one ever gave me, thanks

onyx dagger
#

Thank you, @night cloak. And Yes.

#

Waiting for their response is the only way in this regard, @night cloak. :(

night cloak
#

See this the hacker has linked his Facebook account and email . I have access of play games only I am begging for help from 1 month

onyx dagger
#

Test flight, @night cloak? NadekoWhat

#

Please read the messages of mine above. @night cloak

night cloak
#

Testflight beta

#

Yes I have read it

onyx dagger
#

BETA version??

night cloak
#

Forget about it, ill wait on rock

#

But there's a limit of waiting for reply and now the limit has crossed . Now I can't wait more please help .

onyx dagger
#

Oh, did you mean Gameloop BETA, @night cloak?

fluid locust
onyx dagger
#

Again, we cannot do much about Account related issues, here, on Discord, @night cloak.

night cloak
onyx dagger
#

May I know from where did you get this, @fluid locust?

fluid locust
#

@onyx dagger took a screenshot in-game

onyx dagger
#

Please do not post Off-Topic images here, @night cloak.

night cloak
#

I will provide you all the information whatever you say just help me .

stark trout
#

What can I do to get the shiny gold royal pass emblem with wings? When I buy the pass then the emblem is gold, not shiny and has no wings.

onyx dagger
#

You need to buy the Royal Pass 3 times in a Row for that, @stark trout.

stark trout
#

Jesus

onyx dagger
#

You may now move to a Discussion channel as you've been answered about this, @night cloak.

molten pewter
#

Hello guys why i cant login my twitter accautn ?

night cloak
#

My server got changed automatically 🤨
How's that possible. please help me .
UID : 5240082205
Name : ٭NAWAB؄
Device : Realme 5 pro
Country : INDIA
SERVER : ASIA

onyx dagger
#

In #old, @night cloak.

#

Try downloading the Twitter app, and then try again, @molten pewter.

night cloak
#

So I sent it here

onyx dagger
#

You may send it after the slow mode ends, or you may edit your last message.

onyx dagger
#

Alright then.

#

Please be patient, @fluid locust. Actions will be taken about it. And Thank you for reporting.

jagged tartan
#

Hello! My question is, I accidentally switched the Server from Europe. Do I have to wait for the 60 days to restore it?

onyx dagger
#

Yes, @jagged tartan.

jagged tartan
#

Why?

onyx dagger
#

Because it is the Cooldown.

#

60 Days.

icy hazel
#

مرحبا اريد مساعدة

storm flumeBOT
#

Please do not use languages other than English, @icy hazel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

jagged tartan
#

300ms a ping can't play like that.

icy hazel
#

My account has been banned for 10 years and it was made in error because I did not violate the rules of the game

polar marshBOT
#

@icy hazel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jagged tartan
#

What's the point of Cooldown?

vast wyvern
#

How to join a test server?

ionic lance
#

Hello , i didn’t buy a single uc from anywhere. I always buy uc from my personal credit card. Today I bought a uc pack and got this message.After every spin i am getting this message

celest shadow
storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @vast wyvern:

:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

#

Please contact the customer service via the in-game settings for further assistance, @ionic lance.

night cloak
polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dark copper
#

why did my game keep crashing

#

it crashed for the fourth time in my gamee

humble cedar
#

Hello easy come First My id 5587917841  code When I was playing a game over xioami Celluar data when The ping (MS) increased, I Switched To wify to continue the game quickly and after minutes l got the server error. When l Wanted To go back To the game l came across a 10-year ban. l reguest you to See My message as soon possible. Thank you

polar marshBOT
#

@humble cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Please refer to subpoint 4.7 in #faq for further information, @dark copper.

onyx dagger
#

Yes, @umbral topaz?

umbral topaz
#

NothingPleading

onyx dagger
#

#chat then.

tall compass
#

la yuzhir ladaya zira taghyir albalad id:5411466743

#

I don't see the button to change country id:5411466743

tawny imp
#

anyone play

leaden knoll
#

@polar marsh Someone hacked my account.
Today when I logged in with my twitter ( @Muhamma62798130 ). It created a new bronze level account for me. My account ID was 5260892853. Please help

chrome swallow
chrome swallow
#

Guys they really help

clear spindle
#

They've answered you, please be patient.

night cloak
#

Thank you rock Smart_kewl

clear spindle
#

You're welcome :)

tall compass
#

Hello, I come to my account. I do not see the button to change the country. Please help and thank you
id:5411466743

tired finch
#

Hi, I have a request for you to make it possible for me to change the region of my account, it's locked, has 122 days left to be able to change again but I have recently shifted to another country and I'm not able to use the services because of the different country anymore!
Hope you'll solve my issue asap! Thank you!
In game Id: 525805853

clear spindle
#

As you have created an account by selecting Europe, you'll not be having that option due to EEA rules, @tall compass.

#

Unfortunately you have to wait for 122 days, @tired finch.

tired finch
#

There could be a way, I don't wanna leave my main pubg account for 4 months because I can't use a lot of services! Just do me a favor that's all

#

If there is any rules regarding this then I say nomore

clear spindle
#

Only way is to wait.

plain mason
#

Will bonus challenge be available in US again

clear spindle
#

No information regrading that.

#

Keep an eye on in game.

plain mason
#

Ok

#

Can I change region

clear spindle
#

You can if you're moving countries.

plain mason
#

I changed recently can I change that again

clear spindle
#

After the cooldown.

plain mason
#

Is there any other way

clear spindle
#

No.

plain mason
#

To change that right now

tired finch
#

But you gotta help your clients man, everyone does, I'm not breaking any rules or anything, I just shifted to another country and want the region changed too! I know there is a time set for that but it's really too much, other people get like 30 days or 60 days, it's been locked to me since like 3 months and more 4 months to wait, I've waited enough already

night cloak
#

Can someone pls help me I can’t log in pls😞😞😞

clear spindle
#

Please explain your issue, @night cloak.

night cloak
#

Someone stole my Facebook account so I changed the password but they managed to update it somehow and I can’t access it

#

And I put a lot of money in the game

clear spindle
#

That is at first when they change it starts from 30/60 then 120 and 180, @tired finch which you've agreed when changing region, now only option is to wait.

#

Contact the in-game customer service, @night cloak.

frigid pumice
#

hi , everyone i have been banned for 10 years for no reason , i was not cheating when i killed a hacker in match , suddenly banned notify poped up and i banned : (
Please help me out in this situation i really need imediat help of @polar marsh ,can you guyz help me how i can prove to unban my account.

polar marshBOT
#

@frigid pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tired finch
#

Ok thank you

left dove
#

How do I get outfits that aren’t in store for me. But they in store for Asian or EU region

tired finch
#

Another thing about account being banned by itself, first time for 7 days saying that I'm not using official version of game which is not true, it happened to me again recently and this time for 3 days!

#

What do I do now?

clear spindle
#

Please contact the in game customer service for account related issues.

#

@left dove might be region based.

strong owl
#

I always played South American sever. Yesterday I played with an old friend that plays in Norte America. My server automatically changed to Norte America. I can't change it back to south America server. Someone help me please. I'm ranking up. ID - 510782503 Six4ミALEXMAN

tired finch
clear spindle
#

You can ask one of your friend from SA to invite you so that you'll get matched in that server and the points will be adding in NA, @strong owl and also please report that in #old.

vapid sparrow
#

hello, i was playing with my friend safe and secures and i didn't use any tool,third party programs and suddenly my account was banned, please double-check it again, as my phone is clean, and also did not download third-party programs.
5528117267
iPhone
Wi-fi
Pakistan
#questions

keen lotus
storm flumeBOT
#

Please refer to subpoint 2.12 in #faq for further information, @vapid sparrow.

night cloak
#

hello , I am using Nordvpn from season 10 until season 16 someone told me this is not safe . is that right?

clear spindle
#

VPN usage is not recommended.

olive dove
# keen lotus how to do this task

you need to collect those items when you play a match and return safely.
once you have them in your inventory, you can submit them and get your reward.

night cloak
#

My friend is using esp and he didn't get suspended why

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

clear spindle
#

@tired finch It's just the bot deleting your message as it contains blacklisted word, You can try reinstalling the game or do a Factory Reset.

tired finch
#

I mean I did everything possible, even formatted my iphone

#

I'm just worried that next time it might ban me for 10 years as I saw such posts on twitter

jolly forge
#

i want to change my country/region

clear spindle
#

In order to improve the game's security environment, we have recently enhanced our defense measures with the security goal in mind. Should you have any concerns regarding an account suspension, please contact the customer service in-game. Thank you for your kind understanding.
@tired finch

night cloak
#

anyone know the big difference between control 1 and 3? because i feel same

clear spindle
#

@jolly forge you can change it from in game settings.

tired finch
#

Ughhh!

#

Whatever

clear spindle
#

As you have created an account by selecting Europe, you'll not be having that option due to EEA rules, @jolly forge.

jolly forge
#

if i transform the data outside europe they will work

clear spindle
#

@night cloak I'll suggest you to check it via in game or ask in #pubg-mobile.

jolly forge
#

i can see delete the account and data transfar outside EEA

clear spindle
#

You can click on that and read what it is about.

jolly forge
#

data transfar rghit ?

teal nest
#

Will metro royale stay forever ?

olive dove
# night cloak anyone know the big difference between control 1 and 3? because i feel same

In Layout 3, you can control your aim using the whole screen, while your character movements are limited by this movement wheel.
in another words, you can look around you by touching anywhere in the screen but you can't move unless you use the movement wheel.

In Layout 1, your screen splited into 2 parts, one for movement and the other for controlling your aim.

It makes huge difference for mobile players who use more than 2 fingers.

olive dove
teal nest
#

It says some progress will carried in to the next one in game

#

Does it contain my cash?

dark copper
#

dude what the hell my game keeps crashing and i ended up have second place

olive dove
clear spindle
# jolly forge data transfar rghit ?

Yes, It just ask you for a confirmation whether to Transfer your data outside the EEA or not, and if you select the option to Disagree then it allows you to Delete the account.

dark copper
#

wow the mods even ignores my question wow i just cannot believe how they would treat the players

frank widget
#

Give us back the iron sights on the kar98

storm flumeBOT
#

Please refer to subpoint 4.7 in #faq for further information, @dark copper.

clear spindle
mortal apex
magic gale
#

Can anyone tell whenI I could use the premium crate coupon

#

When I can use the premium crates

onyx dagger
#

Soon, @magic gale, when the custom crates are over.

onyx dagger
#

You're welcome! 🤗

shell plaza
#

My Facebook ID was hacked on 2nd December 2020 and then the pubgm account linked to my FB was hacked I got my FB id back on 8th December 2020....the hacker changed my in game name and flag and also removed me from my own clan whose leader I was....when I got access to my pubgm account I also seen that he linked his Twitter and gmail with my pubgm account....and yesterday 22december he used my 690uc to give himself and his friends popularity....please help he used all my UC and still using my account for silver segment

onyx dagger
#

Well, @shell plaza, do you have the access to your Game account?

shell plaza
#

@onyx dagger yes

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @shell plaza.

night cloak
#

Why vpn is not recommended and dns is recommended

gritty wasp
#

Is metro gone or smth, why cant i join it

shell plaza
#

@storm flume I tried to get help from customer service but it's not working

onyx dagger
#

What do you mean, @gritty wasp?

#

VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service, @night cloak.

gritty wasp
#

Its weird it lets me click on it and does the animation but then brings me to main lobby

onyx dagger
#

Meanwhile DNS does not change your region.

#

Did they reply, @shell plaza?

#

Did you try restarting the game, @gritty wasp?

gritty wasp
#

Yea

shell plaza
#

@onyx dagger they replied but not on my issue

gritty wasp
#

Delete cache maybe?

onyx dagger
#

Try. @gritty wasp

night cloak
shell plaza
#

@onyx dagger Iam having in game ID and name of Hacker who is giving himself popularity from my account..

onyx dagger
#

When the bot provides you various suggestions, you may respond with No, they did not help, and then state the issue, @shell plaza.

shell plaza
#

I took ss of his profile

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @night cloak.

shell plaza
#

How can I report the hacker who is using my account

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @shell plaza.

gritty wasp
#

Didnt work

onyx dagger
#

Could you please record a short video of the issue and share it here, @gritty wasp?

gritty wasp
#

That seems like effort i'll redownload game see if it fixes it, if not i'll just stop playing bc i dont like classic

onyx dagger
#

Try doing a Routine Repair, @gritty wasp.

gritty wasp
#

How

onyx dagger
#

Login page > Top right corner > Repair, @gritty wasp.

gritty wasp
#

Im auto logged in

onyx dagger
#

You may log out.

#

Via the in-game settings.

gritty wasp
#

Didnt work ig i quite lol

onyx dagger
#

Did you do a Routine repair?

tall compass
#

Hello, I come to my account. I do not see the button to change the country. Please help and thank you
id:5411466743

dim jungle
#

"I've been banned for one day because of violation of the User Convention, I want to know what I've violated."
Id : 5130066666

polar marshBOT
#

@dim jungle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger
#

Accounts created in EEA regions cannot change their country in-game, @tall compass. (Due to the Laws).

tall compass
#

@onyx dagger
I had this button showing why it was hidden

clear spindle
#

It's no more there as the rules has been changed.

tall compass
#

@clear spindle
This is a final decision there is no solution?

clear spindle
#

There's no solution.

night cloak
#

Hello Support,
I host Pubg Mobile Scrims and Tournaments But in 90% of match there is a glitch In Which I can see Player moving they stuck at a Place and move to and for It is so Disterbing due to i have to watch everyone Please Tell me the Solution As soon as possible
Thank you
Regards,
Super Scrims ORG

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

strong owl
#

I always played South American sever. Yesterday I played with an old friend that plays in Norte America. My server automatically changed to Norte America. I can't change it back to south America server. I'm on ace 3 squad in SA. Now even if I play with SA player I'm on gold
Someone help me please. I'm ranking up on holidays. Thank you
510782503
Galaxy s9
Wi-Fi
Brazil
#pubgm-support
#feedback-bugs

finite ginkgo
#

hello, I have a serious problem, six months ago they introduced an automatic anti-ban system, playing with friends, I got a ban for 10 years, there is nothing in the blocking history and writes that the account is in good condition, I have been playing since the second season and I want to return the account

polar marshBOT
#

@finite ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

high flicker
#

Unlink policy?

#

I wanted to unlink phone number from my account Ingame support didn't helped.

clear spindle
#

The feature is in beta so you may not be able to unlink it, @high flicker.

#

Try contacting the in game customer service again, they might be able to help you.

jagged reef
#

@Moderator , how can i report a cheater ? I have Video proof Clearly Showing & Promoting Cheats! The site mentioned above is not working!
http://cheater-report.pubgm.cc

clear spindle
quiet topaz
#

I didn’t even hack or anything but still got banned like how

polar marshBOT
#

@quiet topaz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bitter oracle
#

Hey PUBG Mobile support team , My account in the game was blocked without warning. For no reason I did not violate the terms and conditions of the game. I hope my account will be returned and removed from it. please un banned my account I didn't break your rules . Request and wait for your response anxiously I spend more 40k$ .
ID: 547227072

polar marshBOT
#

@bitter oracle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

flat prawn
#

Hi

#

My clan was stolen how to get it back

onyx dagger
#

Stolen, @flat prawn?

fluid glacier
flat prawn
#

No

#

One of my clans stole@onyx dagger

clear spindle
#

@fluid glacier you're from??

#

@flat prawn could you please explain ?

flat prawn
#

My clan has been stolen. @clear spindle

#

An Arab entered my account and stole.

#

clan

steel wing
#

When in this god dang life is the PARACHUTE glitch going to br fixed for gods sake
Its not a coincidence that your players get angry for idiotic reasons.

clear spindle
#

Please contact the in game customer service to make your account secure, @flat prawn we won't be able to assist you with that in Discord.

storm flumeBOT
#

Hello, @steel wing!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

steel wing
#

Nice response

#

This aint helping dude im tired

#

That parachute thing resulted on me loosing 33 points while ranking

clear spindle
#

Glitches/bugs are meant to be reported. Make sure to add more details(video recording) when reporting.

steel wing
#

And all I get per game is 8-9 points cmon

#

Given details for months

#

No results

#

Loosing dang 33 points is a huge thing when it comes at ranking especially in duos

#

Its not the first time I face this problem or not even the first time I report the bugg

clear spindle
#

I couldn't find one you have reported in #old regarding this.

steel wing
#

😑

#

I did report ingameee

clear spindle
#

I see.

steel wing
#

What do you want more than that

#

You want me record my self loosing points?

steel wing
#

Omg im just ab to cry for those points

#

I hope yall improve these idiotic bugs 👍

night cloak
#

what’s so wrong? blobhuh

#

Car

#

it says dribe and get in

steel wing
#

I was one point to next rank and boom

night cloak
#

and my car is outside

violet steppe
#

Hello, today at 01.40.10 my account was blocked for violations!
But there were no violations and the like on my account, I ask you to review the ban and, if possible, unblock my account. My ID: 5858088371

polar marshBOT
#

@violet steppe:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

my cars literally parked outside

#

Just think there’s an invisible car and restart the game. Just a visual glitch. blobamused

little scarab
night cloak
#

there should be more events coming then

#

Hlo

storm flumeBOT
#

Please do not use languages other than English, @alpine raptor. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

Someone is claiming that he is a official of Tencent and can make my account un hacked . Can I trust him ?

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @little scarab.

night cloak
clear spindle
#

@night cloak User ID ??

little scarab
clear spindle
#

You can contact from the login page [help].

night cloak
limpid nimbus
clear spindle
#

The one who claims to be a Tencent Staff, @night cloak and it's a scam.

limpid nimbus
#

In the events there is a big problem that the cake collect event u have 14day between 12/11------12/25 u can get 7 cakes daily so in that time u can get 98 cake there is dacia car skin cost 170 how would i get that number of cakes in 14days with 7 cakes daily??????? Stupid game

clear spindle
#

There will be more events or could purchase it in shops.

limpid nimbus
#

But i want that car is that problem??

night cloak
# night cloak @ SAFE

go to his profile and click triple dot and copy his id ( you must enable developer mode in appearance settings)

limpid nimbus
#

Why free things always have problems

night cloak
night cloak
clear spindle
#

Suspended the user, @night cloak Next time for reporting such, please use #discord.

celest beacon
#

My account has been stolen please help me restore my account, my hands are 5257120596

clear spindle
#

Contact in game customer service.

night cloak
#

Helo Rock47

clear spindle
#

Yes?

night cloak
#

@MRPUBG is the name of person on telegram who is telling that he can help me to get my account back from hacker

night cloak
night cloak
#

And asking me for my UID

clear spindle
#

I couldn't find an user with that name, Please provide the 18 digit Discord User ID, refer this http://bit.ly/d_uid

viral hornet
#

i have video for hacker how can i report ?

clear spindle
celest folio
#

I asked this yesterday but no answer. Maybe ill just ask again. Why is metro Royale mode only dropping ammo from killed enemy players. Its been like this all of yesterday and today

night cloak
#

783599494893666314

This the id of person who is claiming that he can help.me getting my account back from hacker who has hacked my account.

clear spindle
#

Suspended from this server, @night cloak Thank you for reporting.
Also do not share your account details to others.

night cloak
viscid tiger
#

Will you get ban if you use GFX Tools?

clear spindle
#

yes.

night cloak
#

How do u put ur own profile pic

clear spindle
#

Link your account with a social media and login via that, then select Social media as avatar.

viral hornet
night cloak
#

I linked my gmail but it still didn’t let me change it

fierce night
#

hello ,
about pmco qualification is it possible for players to play with ipads?

viral hornet
clear spindle
#

Using Google Play, @night cloak ??

proper sundial
#

<@&639889499718942720> Hello, I contacted customer support to get my account back, I have provided all the information they wanted correctly.I have the first payment, first opening date, id, social media account connection, but my account is stolen and has not been verified for 8 months still on the standby screen I cannot access my social media account. Can I import my account?

clear spindle
#

@viral hornet if you suspects as the user cheats, please report them via in game.

night cloak
#

Oh imma do it rn thx @clear spindle

viral hornet
clear spindle
#

patience.

#

@proper sundial are you able to login to via the in game account ??

proper sundial
#

@clear spindle No, my account link was removed by hacker

clear spindle
#

Then it is not possible to get the account back.

rose fog
#

There is an Auto Dodge program

#

Is there a ban

clear spindle
#

Could you explain ??

rose fog
#

can speck arabic

clear spindle
rose fog
#

I want Arab support server

proper sundial
#

@clear spindle ok but I have all my information, why can't I get it?

clear spindle
#

If so you need to try contacting the in game customer service and the social media platform.

fierce night
#

Hello about pmco qualification can players play with ipads?

proper sundial
#

@clear spindle No identity verification due to COVID-19 and it's been 8 months, isn't it silly to wait? All my information requested in the in-game support request is correct , My game account is proven to be mine even without a social media account

tacit prawn
#

<@&481161015728406538> @lime juniper
I need serious help regarding my Pubg mobile Account....

Sir i have linked my email to game but somehow someone got its Id pass and someone is using it please unlink it.. EMAIL not Google play or Facebook or twitter..

I am seeius and need serious HELP .. please DM me pleaseee

elfin canopy
#

Please contact in-game customer service, @tacit prawn.

#

Also, do not mention the moderator role, it is reserved for emergency cases only.

tacit prawn
#

@elfin canopy its too an emergency

#

@elfin canopy i have contacted In game service but no response

#

@elfin canopy please help me can u help me ?

elfin canopy
#

We cannot help you with it other than referring you to customer service, @tacit prawn. Please wait for their response. Thank you!
And this is not a server related emergency.

tacit prawn
#

Thanks .. i can understand

elfin canopy
proper sundial
#

@elfin canopy I contacted, but they want a social media connection, the bot does not understand what I want to say, so I reached you

elfin canopy
#

We cannot help you here with in-game account login issues, only customer service can, @proper sundial.

next cove
#

Ok so I accidentally switched my server region and I’m not used to this new thing where u have to wait 60 days Is there anyway that y’all can switch my region.

#

I was looking for some sort of email with customer service but the robot just keeps tell me feel free to contact us but does not leave any email

night cloak
#

Hey! My server got changed to Asia while I was playing with an Asian ftiend but I'm European. Please help me. I want to change my server to Middle East or Europe. My ID is 5260453019. Help me please, I feel so depressed

onyx dagger
#

May I know how did the servers change, @night cloak and @next cove?

next cove
#

Was play with someone and it switched and when I came back it said I had to wait 60 days

night cloak
#

I didn't do anything. I was a Middle east player and even reached Ace there, but a friend of mine invited me to Asia. He told me, he had just changed that day his server to Asia, and we played 2/3 matches. When I came back to the lobby, it said I'm an asian player now...

#

@next cove I had the same issue!

onyx dagger
#

Looks like it is a Bug issue, @next cove and @night cloak.

night cloak
#

Hello I need help my twitter acc would be hacked and I want to tweet acc rausnemmen I can but ned because the hacker always logs in

onyx dagger
#

Please report the issue in #old.

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

serene path
#

I have an account that is based on half the values, and I have not done anything on it. Please respond to me as soon as possible
Account:Id 5451105964
Connect the account to Facebook
Please, on this account:5224632815

frail void
#

Anyone Play Metro Royal Match?

#

I have Questions

#

My level is 28 but I can't take the reward at 28 level. This reward is given after going to Level 29.

#

Do you have this problem?

ancient geode
shell kindle
#

When will bonus challenge come in us region pls tell i m need of 14 UC only to buy rp

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @ancient geode.

polar marshBOT
#

@serene path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest shadow
#

Begging is not allowed here, @tidal mason.

steel wing
#

Since when M24 kills with one hit on a lvl 3 helmet?

lime juniper
#

Sent you a private message.

keen pasture
#

Hi
I have a problem. My account is linked to three Google Play Facebook links and the third link or linking to a new e-mail
I do not have access to Google Play
Would you help me
And God the account defended the money of the world
I ask the supervisors to respond
Account name es ・ DOLLAR
ID 555695103
Thank you

lime juniper
steel wing
#

Since when M24 kills with one hit on a lvl 3 helmet? @lime juniper

keen pasture
#

ي خرا شنن هذا

gritty glade
# lime juniper Sent you a private message.

Dear, we Really Miss PUBG MOBILE in Our Country India.
Please do something about this matter.
Yes, i am In touch With KRAFTON uni.
But hope you launch pubg mobile India Version As Soon as possible.

keen pasture
#

Hi
I have a problem. My account is linked to three Google Play Facebook links and the third link or linking to a new e-mail
I do not have access to Google Play
Would you help me
And God the account defended the money of the world
I ask the supervisors to respond
Account name es ・ DOLLAR
ID 555695103
Thank you

gritty glade
#

@keen pasture stop copy pasting.

celest shadow
keen pasture
#

@gritty glade ok sorry

celest shadow
steel wing
#

@celest shadow I did get killed in a 1v1 in duos with a lvl 3 helmet full durability

celest shadow
#

Do you remember if you were at full health?

fair dagger
#

Hi please, I want any help resolving my problem My game account was blocked by mistake. I've never broken the game rules, and you can manually view my file to be sure. Please, I spent a lot of money on my account, and this is unfair.
Id : 586147526

polar marshBOT
#

@fair dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

next cove
#

So how do I get in contact with with pubg customer and support because the robot is not helping

keen pasture
celest shadow
#

Can you please briefly explain what your issue is, @keen pasture? What seems to be the issue with your Google Play Games?

next cove
#

Not they ignored my question

celest shadow
keen pasture
next cove
#

It’s not helping it just keeps says start a new convo, it’s just says hope you can enjoy the game. And that’s it

#

No redirecting nothing

#

Not further contact info nothing

celest shadow
#

Please refer to subpoint 2.5 in #faq for further instructions on how you can unlink your social media account from PUBG MOBILE, @keen pasture.

compact kettle
#

Can I report player somewhere for harming ppl bc of religion ?

celest shadow
#

You may report players with such behaviors with the in-game reporting function, @compact kettle.

silent spindle
#

I want to meet someone in charge

compact kettle
#

I did I hope he takes what he deserves

keen pasture
celest shadow
#

May I know what your issue is first, @next cove?

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @keen pasture.

west stone
#

Today I played some matches in the morning. After that i got offline, in the evening my friend texted me and told me my tier has been reset to Bronze V. I record all my matches for my Youtube channel and I also have recorded all my matches that i have played in the morning. I got 7 days ban from PUBG I have not violated any rules of the game why i got this false ban? I can provide all the video recordings of the matches I played this morning. This season I reached conqueror I rank pushed for 4 weeks and have played all day restlessly for this title. You guys are not banning real hackers I reported dozen of hackers during my rank push and they are still in the game. I have been playing this game for a long time now and have spent money on my account. I play this game 100 percent fair, you can review my ID and stats. Kindly unban my account and give me my stats back. I play competitive it will affect my career. I can provide all the proofs/video recordings. Please take this issue seriously.
Attaching screenshots for your reference.
My ingame ID: 5217070826

polar marshBOT
#

@west stone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

silent spindle
#

Can you check the account with id 581166769? I was banned for no reason

polar marshBOT
#

@silent spindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest shadow
#

Country/region or server and could you explain what the bug is and how it happened, @next cove?

keen pasture
next cove
#

And they apparently don’t let u switch back

night cloak
#

Hlo

#

I want to report a player who is making verbal abuse

#

Helo is here anyone who can help me solve this problem

celest shadow
#

Correct, that is the new implementation in the game to ensure that you experience less network lag and have a more stable and better gaming environment. In light of this, players are currently unable to switch servers at will. You can only switch your server every 60 days, @next cove.

I noticed you have already posted a message in regards to your issue in #old, it would be better if you could edit it and include as much detail as possible of the bug you encountered.

#

Please report the player in the game using the reporting function, @night cloak.

copper compass
#

I was playing classic match. A message pop-up shows that check your connection...then I was sent to login page and my account got banned. My I'd is 5203572353

polar marshBOT
#

@copper compass:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

next cove
#

If I report the bug are y’all going to help me or it’s just going to fix it and I’m going to have to wait 60 days

keen pasture
#

@celest shadow I contacted them and he didn't help me, they just ask some questions without any help

next cove
#

That’s what I’m saying. @keen pasture

onyx dagger
#

You're reporting a bug issue which has happened to you, @next cove and @keen pasture.

tame canopy
#

Why did I get a band for 10 years on me account ?

polar marshBOT
#

@tame canopy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

arctic nova
#

I have an account and I swear to God, I did not download a version of PUBG Mobile without the app store and for the second time I was banned for no reason. The first time was for a day due to not using the original copy, but after I was banned, I deleted the game and returned its campaign again from the app store if it was in trouble, but after two weeks I started for the second time for 3 days, I swear to God for no reason and I did not use external applications nor other things considered Cheat in the game. I hope you will advise me about the solution before I lose my account, please

polar marshBOT
#

@arctic nova:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

i have voice bug in a match how to i fix it?

frank dust
storm flumeBOT
#

Hello, @frank dust!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

storm willow
#

@night cloak try switching DNS to 1.1.1.1 .

night cloak
#

how

storm willow
#

As in #faq 4.5 @night cloak

night cloak
#

How can I report a player who is making verbal abuse ......

night cloak
storm willow
#

@night cloak ingame?

#

@night cloak that helped for few other users, so give a try..

night cloak
#

I reported him in game but still he is making such verbal abuse.... Again and again.

storm willow
#

You can block the user/ unfriend him @night cloak

night cloak
#

I want to ban that user atleast for 7 dyas

native roost
#

Hello, my account in pubg mobile was banned for no reason what should I do how can I unban my account? I put the last money there and I was banned please answer!

polar marshBOT
#

@native roost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steady elm
#

I have a question please about this discord server. I'm looking to complete the 120 friends achievement in game

#

But i don't know in which room on here i can post an annonce for some help

#

Thank you for the answers

tough pebble
#

Hallo

tardy basalt
#

i got banned for 3 months but in the end of the 3 months ban i got ban 10 years again i didn't even be able to login to my account i spend to much money in this account but i don't even know why i got banned 3 months and after i banned 10 year please help me i send to many mail but they didn't responded my mails my game id is 589182427

polar marshBOT
#

@tardy basalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rare thistle
#

I just entered a game in metro royale and it wouldnt let me move and then it kicked me out. I lost all my lvl 6 gear and my steel front gun and awm. I want my stuff back this is bs. My id is 5341424956 this is so unfair i lost all my stuff because of the server i dont have any problems with my wifi its the games fault and i want my stuff back what is this ??

night cloak
#

hello

#

i want spport#

rare thistle
#

Please someone help i lost level 6 helmet, lvl 6 armor, lvl 6 bag, steel front groza, blue awm. I dont care about what i had in my inventory but this is unfair

violet vessel
rare thistle
#

I need my stuff back this isnt right someone help me

#

I want to be compensated for losing my stuff this isnt fair

night cloak
#

Hello, how can I report some players who r using cheats ?

mortal apex
#

@violet vessel The app cannot be verified by Apple,did u update ios14?

mortal apex
violet vessel
#

Yes update iOS 14.3

night cloak
#

Witch link ?

mortal apex
night cloak
#

Found it, thank you

mortal apex
#

No problem!

mortal apex
violet vessel
#

@mortal apex iPhone 8plus

#

@mortal apex When the try again the same message

#

How can I get support?

mortal apex
#

@violet vessel Oh i understand. I dont think they could do that much here,like fix this issue. This is about the phone so it might be hard to fix it. I can't help you,im sorry :((

violet vessel
#

@mortal apex thank you

fresh lark
#

Does the new iPad Air have 90fps

mortal apex
#

@fresh lark Yes it runs 90fps. Also u can ask in #pubg-mobile !

night cloak
polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fresh lark
#

Sorry I was asking cuz mine doesn’t have it

#

Do I have to do something to get it

#

It’s on smooth but doesn’t say 90fps

mortal apex
#

Really? Can u send the Graphics Settings in #media ?

dense badger
#

Hi, I accidentally change my server and now I have to wait 60 days for it to change. Can anyone help me with this issue please,

fresh lark
#

I just posted

mortal apex
fresh lark
#

I got it today I updated everything too

mortal apex
#

@fresh lark That’s impossible u should have it... It’s Ipad Air 2020 right

fresh lark
#

iPad Air 4

dense badger
#

Hi Futino, thank you for your response 🙂

fresh lark
#

Yeah

#

I can send another picture that shows it’s the new iPad when the slow mode things over

mortal apex
#

@fresh lark I think this one,Ipad Air 4 doesn’t support 90fps. My bad. It runs only 60fps with Extreme,and ofc all the Graphics.

fresh lark
#

Wait isn’t this the newest iPad tho

mortal apex
#

@dense badger Your welcome!

#

@fresh lark Ipad Pro 2020 supports 90 fps.

fresh lark
#

Oh, my bad, thank you for the help

mortal apex
#

No worries!

dense badger
#

@mortal apex I’m really bothered not being in the right server 😭😭 do you think that there’s really nothing I can do?

mortal apex
#

@dense badger Unfortunately no :((

night cloak
mortal apex
#

@night cloak You have to wait 60 days. Next time be careful! ;))

night cloak
#

soo

#

there noo way ??

sick shale
#

@night cloak You gotta buy rename card from clan shop

night cloak
#

i changed

#

the name of my clan to another name by mistake just now

placid tapir
#

Hi I am one of the players of this PUBG MOBILE game and I would need a little help. In the 3 days since I was playing with my friends I noticed something strange on my account (I mean Rank rising and decreasing overnight BP that disappear drastically even skin that I do not remember earned) I think someone has somehow entered my account and is playing for me on that account. I can't figure out how he got in. I changed Google password, but I'm still not convinced he doesn't have access to account. This is my account but I would like to be able to find out how I could see my activity, i.e. when I enter the game and when I exit

sick shale
night cloak
#

Help me ... My server got changed to Asia, while I was playing with some friend whose server is asia. I want to change my region to Middle East. Please help me. My ID is 5260453019. i have an OnePlus 8 pro. I play with WiFi and I'm from Belgium

unique knoll
#

I want to buy UC codes in bulk, how can I place an order for that over 5 million UC

night cloak
#

@unique knoll There’s no such thing.

unique knoll
#

Even if I own a store

sick shale
#

Selling UC is against PUBGM's terms of service

earnest arrow
potent heath
#

How to get a refund in pubg mobile

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @potent heath.

pine wraith
#

How to report someone was using glitches?

sick shale
potent heath
#

@sick shale that's unfortunate but thanks for replying

storm flumeBOT
#

Hello, @pine wraith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

unique knoll
#

@night cloak What is the correct method used by stores to buy and sell UC Codes?

night cloak
#

@unique knoll Those are illegal stores. I highly recommend avoiding those to avoid an account penalty.

unique knoll
#

@night cloak For example: SEAGM Store, Like Card ، Are these stores authorized or not

night cloak
tall compass
#

Hello, I come to my account. I do not see the button to change the country. Please help and thank you
ib:5411466743

olive dove
#

Your account has been created in European Economic Area[EEA], @tall compass .
to abide by the rule of EEA, you can't change your region.

night cloak
olive dove
#

@night cloak you need to repair your game client.

tall compass
#

No, the change region button was displayed in my account. Why can't I change the region

night cloak
#

Hello and thanks...

olive dove
olive dove
night cloak
#

@olive dove 💝

tall compass
#

Why do I need to change it and please help. I did not know in PUBG and I made a change Why can't I change it?

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @tall compass.

night cloak
#

Too many hackers glitches and bugs
Fix this asap
i face them every match every game mode all 3 of them mentioned at top

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak
#

Interesting did this 5 years ago too nothing changed seems legit

Sarcastic

But fr i report them daily like 15 of them almost non get banned and same with bugs/glitches

tall compass
#

I contacted customer service requiring me to perform a routine repair, restart the game, or reinstall the game, and I did so and I did not have the change country button.

wheat pasture
#

whats up with premium crates?

night cloak
#

@wheat pasture nothing they come back after custom crates

wheat pasture
#

oh okay but when's that?

night cloak
#

@wheat pasture sorry but i dont know maybe check the timer ingame

wheat pasture
#

okay thanks

night cloak
#

Np

wheat pasture
#

says 2 days that's not that bad lmfao

#

i have like 9 premium crate coupons i started playing a week ago

vivid ivy
#

I want to get back to Europe server

#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @vivid ivy. Remember to read through #faq before asking questions in the support channels.

night cloak
tired pulsar
#

is there a metro bug or something? I haven't lost anything after dying 6 times. And I haven't gotten anything from anyone either besides what was in their backpack.

rare thistle
#

There has to be cause im experiencing the same thing @tired pulsar its been like this for the past day or so

tired pulsar
meager zinc
#

hey i was checking the rooms tournement page and i was checking if there any rooms on other server and i once i changed the server there it changed my account server

#

i need to get back to europe server

#

i didn't change it , is ther any way esclate this

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @meager zinc.

hoary grove
#

Was wondering if
anyone has looked into my form request or emails ?

night cloak
south flint
#

What is this? Is it a bug or a hack?

meager zinc
clear berry
#

Why is there no report option after you watch death replay?

meager zinc
#

can i send an e-mail or something instead of this, i need to change it, it is very frasturated that it is change on its on own on the room page

night cloak
night cloak
night cloak
night cloak
rare thistle
#

I disconnected from the game again amd lost all of my lvl 6 gear please can i get my stuff back this is so unfair.

night cloak
#

I don’t believe this is possible, @rare thistle. Feel free to provide your feedback regarding this in #old.

rare thistle
#

What do you mean??

#

I already did the first time

merry quarry
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @merry quarry. Remember to read through #faq before asking questions in the support channels.

merry quarry
#

I know everyone probably has heard this multiple times but I need your help. My account got banned over 4 days ago and I have been trying everything to contact PUBG. They keep send me messages saying that the system caught me breakingthe rules. I know for a fact that I have never broke any of their rules. Please I need help.

polar marshBOT
#

@merry quarry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

I don’t believe it’s possible for your items to be returned, @rare thistle. You’d need to try contacting in-game support as they handle account related issues.

rare thistle
#

Ive already done that

#

I literally dm an admin in the server and they block me what is this

#

Thats your way of helping me?

#

Told me to provide a screenshot and i did and still they cant help so why tell me to do that in the first place

night cloak
#

@rare thistle Please send the screenshot in the #old. Do not spam someone’s DM.

rare thistle
#

Im not spaming your dms

#

You told me to provide a screenshot and i did

#

And then you tell me you cant help me so why tell me to do that in the first place

#

And i cant provide a screenshot in #old because i have to wait 2 hours to post because i been posting about bugs

#

Why would you block me when im asking for help?

tired pulsar
#

@night cloak is there something wrong with metro? I'm not losing any stuff when I die and nobody's dropping any gear either confused_duck confused_duck confused_duck

heavy vortex
#

Metro is already ruined everyone cheats. full leaderboard is like that SadBrokenHeart

night cloak
#

You were given permission to send that private message, @rare thistle? As I’ve stated we do not handle account related issues.

rare thistle
#

But why would you ask me to provide a screenshot if you cant help me?

night cloak
#

We cannot help you directly, @rare thistle. We can only give you guidance.

tired pulsar
#

all good, thanks 👌

rare thistle
#

Also why would an admin block me when im simply asking for help?

ancient geode
#

😫

shell kindle
#

Will bonus challenge come in us region

night cloak
#

No information, @shell kindle.

weary helm
#

What's new in 2.25mb Update@night cloak

shell kindle
#

@night cloak is there any possibility that it will be avl before week 7?

ancient geode
night cloak
#

Kindly follow the instructions already given, @ancient geode. Asking every day will not change our answer it’ll only lead to moderation action to be taken. We discord staff are not affiliated with in-game customer service.

weary helm
#

What's new in 2.25mb update

clear spindle
#

Few optimization, patch notes might be posting in #news so keep an eye in there.

brittle spear
#

Hello

weary helm
#

@clear spindle please post patch notes immediately

#

Bcz I'm shooting for my youtube video

clear spindle
#

patience.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @brittle spear. Remember to read through #faq before asking questions in the support channels.

brittle spear
#

The game is laging on my phone but if I play another game liko cod it's so smoothly but i don't know why

#

I repair the game twice

clear spindle
#

What's the device?? And requirements for those games are different.

brittle spear
#

@Rock47#7038 nova 7 5G
I play on smooth extreme

clear spindle
brittle spear
#

I do all this and still there is lag

#

And I was always number 1 but before week ago I started to be number 3 and 4

#

??

night cloak
old barn
#

Hi guys, for mmonths now I've been having this problem where if i turn on my mic all game sound goes

brittle spear
#

There is 214 GB free and phone not so hot and I repair the game twice

night cloak
night cloak
old barn
#

yup but is there no fix?

brittle spear
old barn
#

I've reported the bug previously and nothing

#

a bug thats been happening for months?

night cloak
#

Please Try reporting again

brittle spear
night cloak
night cloak
#

Your device is Good try the steps that rock said to you Once more

brittle spear
#

I try it should I reset device or something?

#

I delete the game and download it

night cloak
#

I dont think it is necessary to reinstall game

#

please do the Steps mentioned in 4.9 in #faq

brittle spear
#

Bro I already do It

night cloak
#

then you can try reinstall game

brittle spear
#

The game drop frame

brittle spear
#

It drop frame not so much laging

night cloak
#

which version do you play

brittle spear
#

And I was number 1 every time and know iam 4 and 3

brittle spear
night cloak
brittle spear
#

@night cloak it drop on the two version but in Korean the most

night cloak
brittle spear
night cloak
brittle spear
#

@night cloak I told you in another it drop

#

@night cloak global

night cloak
hoary grove
#

somebody ping for me pubgm_confused

night cloak
unique leaf
#

I want my history in pubg mobile ... how?

hoary grove
#

Yes I do please in regards to the esports cards for my tournament the is an issue these teams are all pmco finalist PMPL finalist pec finalist

#

The high ping is not cutting it I have filled and sent the form numerous times with no avail

unique leaf
#

I want my results of the career how?

#

How i know my results the career all my history

#

I want for 3 months

clear spindle
#

It only stores upto a month.

unique leaf
#

Ur sure ?

#

Also In server ?

onyx cairn
#

Visit your results overview and check the last phrase below there.

#

Ping issue means you are playing with teams from across the globe? @hoary grove

weary helm
#

What's new in 2.25mb update

hoary grove
#

That is correct they are all the top finalist ire each region .

Each team linked to fall finals page #781314197035679754

#

Not any organizers have the ability to organize at this Capacity however I had two regions finalist

#

Trying to understand why people that look to me for advice are the ones who are lending me their esports cards kinda a bad look

hardy galleon
#

hey! The arab teamer problem in solos is so bad it's almost like you never took care of the hacking problem!

  1. The teamers are so bad it's impossible to rank up, game is UNPLAYABLE
  2. The teamers mostly are teamed up with at least 1 hacker using a disposable account/device they know will get banned. They will always find a way to cheat!
    SOLUTION:
  3. ENABLE YOUR ANTI-CHEAT PROGRAM TO AUTOMATICALLY BAN THOS PLAYERS WITHIN 5 METERS AND VISIBLE TO EACHOTHER FOR PERIODS LONGER THAN 15-20 SECONDS.
  4. AUTOMATICALLY BAN PLAYERS RIDING IN VEHICLES TOGETHER LONGER THAN 20 SECONDS
hoary grove
#

Not to mention the fastest largest org in north America smh get with it pubgm please

onyx cairn
#

I'm familiar with all finalists of the official tournaments. I also understand your frustration and concerns about. But unfortunately we cannot assist here. You can submit your feedback regarding it into #old and/or wait for the email to be answered from the Team.

hoary grove
#

What bugs

#

I need cards man lol

onyx cairn
#

Room cards?

hoary grove
#

You guys can help me with that

#

Ping is an issue because these teams are finalist from 5 regions

#

Jeez dm me Santa we need to have a POW wow

onyx cairn
#

If you need room cards, you can buy then in game or apply for a third party tournament license. I cannot assist with that. As I told you above what to do.

night cloak
jolly forge
#

i lost my account

night cloak
#

Boo

celest shadow
hoary grove
#

@onyx cairn why would I use regular cards I need esports room cards the ones my junior organizers are using

jolly forge
#

i w as login by email after the update i am trying to login i cant

hoary grove
#

The ones in a deviated sever low ping yes I applied for them were a major org

jolly forge
#

give me to creat a new account

onyx cairn
#

I told you how to apply for such.

hoary grove
#

I mean your guys technically own trovo correct ? They sponsor my event so why would you guys not provide me with cards I have done the jumps hoops bells and whistles for ya now cough them up

onyx cairn
#

We are not trovo. This is PUBG MOBILE.

hoary grove
#

Tencent owns trovo in talking to pubgm I know I can read that I need cards from you guys the ones ten cent issues

onyx cairn
#

If you need room cards, you can buy then in game or apply for a third party tournament license. I cannot assist with that. As I told you above what to do.

celest shadow
hoary grove
#

Hello can someone help me please thanks 🙏

#

I have filled it out I’m back here

#

This has went no where still borrowing esports cards from jr. scrims it’s honestly getting to the point. Where the ones suffering (teams) are gonna get tired of it too and this is then too pmco training in 5 regions . This has be counterproductive dealing with you guys still spinning tires here

#

Again here you can validate me your self you will see and maybe then push it up to the higher ups if there is a such thing #781314197035679754

celest shadow
#

When did you apply for the third-party tournament license, @hoary grove?

hoary grove
#

First time 4 weeks ago 2nd time 2 weeks ago and once more yesterday not even a noreply just an actual no reply from them

#

Only bigger org sizer outside me is esl so it’s really irritating in here a month later

#

I feel like in climbing an inverted mountain at this point

#

Pray for Christmas that I will get some esports cards from Santa 🎅 cough cough

sour spear
polar marshBOT
#

@sour spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

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weary helm
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When premium crate released

night cloak
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After premium crate ends, @weary helm. You can check that in-game.

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Helo

night cloak
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Can anyone help me getting back to my server Asia

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After custom crate, @weary helm. Sorry.

weary helm
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My question is premium crate release date

night cloak
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🤨helo?

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Did you change it, @night cloak?

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No

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How’d it change?

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🤷

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I didn't knew but I want to get back my server Asia as I am in crown over there

sleek scaffold
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I do I get that winter dance chicken??

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How do i**

willow matrix
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My account has been hacked, my pubg account has been logged in, and my pubg account has been linked to an email
I want to cancel the link between my account and the e-mail because the hacker logs in with the e-mail that he put on my account

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Please help me

tired pulsar
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@celest shadow metro helper! please halp!

night cloak
willow matrix
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Is there is any way I can contact direct I'm trying this customer service not responding

willow matrix
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No one here can help me unlink the hacker email ?

night cloak