#questions
1 messages · Page 1178 of 1
Kindly state your issue more briefly, @ember skiff.
@onyx dagger i opened game today, got suspension again for 30m, then after 30m, i got another 30m suspension, i did file claim, it was showing different ban reason than before
In-game customer support will not help for sure
What was the Ban reason, @glacial bramble?
Firat was illegal trade item, and now it's showing Violation of user agreement
?? @night cloak
Hello, @glacial bramble. You may refer to this:
Illegal item trading in any form is strictly prohibited in Metro Royale mode.
(1) In order to create an even fairer gaming environment and ensure that the new mode is a fun experience for all players, we have decided to use our detection system ta closely monitor such behaviors as purchasing Items, accounts, and currencies from illegal channels, in order to identify and remove illegal gains. Serious offenders will have their right to play this mode revoked. To avoid unnecessary economic losses, we hope no one will engage in any illegal trades through unofficial channels.
(2) Players who illegally sell items, accounts, and currencies or otherwise promote behaviors that violate the rules will receive a 10-year ban upon verification.
I only need to remove Facebook ?
That wasn't for you, @night cloak.
What is the issue, @rustic anchor?
This isn't Minecraft server and is PUBG MOBILE server. 
May I know what is the issue, @night cloak?
I want to unlink my Facebook account from the game and keep Twitter and email, but the game shows my an error with number 881013 ?
Please contact the customer service via the in-game settings for further assistance, @night cloak.
I barely played 2 or 3 matches in matro royale mode, and i have no idea about that mode that much -_-
My friend worked in a library room on a server (Middle East) and about the completion, my server was changed from (Europe) to (Middle East) !!
I want to restore the server (Europe) please.
🤷♂️ @glacial bramble
Help Me
You may change the server after 60 Days, @sour whale.
Why
My friend worked in a library room on a server (Middle East) and about the completion, my server was changed from (Europe) to (Middle East) !!
I want to restore the server (Europe) please.
Did it change by a Bug, @sour whale?
Ok
@sour whale mine too
Hello i have a problem in recruitment teams i don t find anyone
i click on and i don t find anything
Hey! You guys need to take care of the teamer problem! Every game in solos there are at least two squads of arabs! Enable your cheat system to detect when players are within 5 or 10 visible meters of eachother for over 15 seconds and if they are ban them in game! Also enable your cheat system to detect in solos when two or more people are riding together ina car for over 20 seconds and ban them in game! Also, there is always one hacker in the arab teamer squads! Make the ban for 2 months instead of 1 week! That will take care of the problem real fast!
So I was playing solo v duo, I once knocked his teammate but when I attacked the last dude he legit survived with no health and no booster as I spectated. Is it legit possible to survive with that thing?
Why can't we throw patterned grenades,flashes and fog? The same for a long time. Will it be fixed? @onyx dagger
Emulator, @stark plank?
Yes.
Same to you then, @pine pine. Kindly report the issue in #old.
Please move to #emulator-support, @stark plank.
If the enemy is offline, Yes. @haughty fern
@onyx dagger I'm playing pubg k. Is that a prob?
You may report them in-game, @hardy galleon.
İt's ok bro.
@onyx dagger he was not offline but we were at a gunfight at that time
KR, @pine pine?
*kr
Alright, @stark plank.
We provide community support only for the global English version of PUBG MOBILE here, @pine pine.
Ok
But i was legit confused why he didnt die but I died
Hmm, weird. Maybe you shot him on different areas.
hello , i purchased uc through midasbuy but i loged in to by facebook which is has banned account , how di i fix this ? no one answers me in the game help or email
@mighty nacelle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Restart, @quaint spade.
Hello i have a problem in recruitment teams i don t find anyone
i click on and i don t find anything
Check the filters, @quaint spade.
Try again later, @quaint spade.
Why does it say that the holiday market is not open yet when it has already indeed arrived? Can someone help me with this?
I might have not became available for your region, @undone bear.
Am actually playing the KRJP ver while I am located outside of KRJP might that be the reason?
We provide community support only for the global English version of PUBG MOBILE here, @undone bear.
Alright noted is there a way to seek help for the other ver?
You may try contacting their Customer Service for assistance, @undone bear.
Alright. Thx man much appreciated 🙏
You're very welcome, @undone bear! 🤗
How do I manage to progress because since I became champion I only come across cheaters in all modes, even the arena and arcade and metro ... Improbable shots and opponents who come direct where I happen to be. Personally I have the impression of being raped in the eyes of all since it is the same person who are in the ranking and I have the he impression that pubgmobile does nothing as they are the same every season. I would like to know why?
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
I do it at every party
Thank you for the reports. 🤗
Why they are still there
The same person with a kd of 10 .. And the same flag .. Turkey and India
A lot of cheaters do get banned from the game everyday.
If I understand correctly a kd of 10 means that the person kills 1/3 of the card in each game, is that correct?
In vs squad 4 people who cheat have an equivalent of 10 or more people kill in a game. And that is considered to be a good player? I really don't understand why they these people are ranked from top 1 to top 100.
Why i don't have an answer
Feel free to discuss in #pubg-mobile.
It's just a technical question ....
My friend worked in a library room on a server (Middle East) and about the completion, my server was changed from (Europe) to (Middle East) !!
I want to restore the server (Europe) please.
change a bug
I just want an answer to a technical question.
You may change the servers after 60 Days, @last marten.
There are a lot of pro players too in this game, @night cloak.
At times, they get 10 kills per match too.
And if you find any cheaters in a Match, please do Report them.
They will be banned.
And all the pros are all either Turkish or Indian or Arab even on the server on all the servers. Of course
My graphics setting anti-aliasing not showing in my account
The other players don't know how to play of course
If there are hackers, they would be any person from any part of the world, @night cloak.
Kindly do not target a particular race.
The game is banned in your Region, @left portal. 
@onyx dagger ok
Alright.
hello
sorry but what the name of next update pubgm ??
Oh sorry
No worries. 🤗
@onyx dagger how to get invitation code for pubg mobile beta
We currently do not have a specific release date for the upcoming update, @jaunty bluff. Once we do, we will publish further information in #news.
Read my message above again, @left portal.
@onyx dagger ok
Alright.
Okay, no big deal I stay with my feeling of being raped and robbed at each party and by the same person without anyone moving Thank you for telling me again and again for making a complaint every time.
If someone does Teamup, please do report, @night cloak. It is understandable. A lot of hackers do get banned everyday. I suggest you to check out #news too.
Thank you but hey, I would just like to come across real players at the end of the game, but it's no longer possible since I am a champion, I will have to play badly to become platinum again in order to be able to play with real people.
Let's hope for the best, @night cloak. 🤗
Helo guys
We are unable to provide assistance if you do not ask a question or state a problem, @viral patio. Remember to read through #faq before asking questions in the support channels.
My best is the 7 goal champion jcroi it's more worth evolving if it's to end up with these things just for a game.
No hacks are safe for it, @viral patio. Hack and you'll meet the Ban Pan.
I see. @night cloak
I am not hacker i was kidding with the bot
I see.
Finally I ban a hacker/cheater
In Conqueror push hacker are normal ?
Please reply this is my first push and I have get 2 hacker !!!

If you find a Hacker, please do report. @night cloak
It's a shame in the first season there were real good days in the standings with real 5kd ratio for the strongest
Feel free to discuss about this in #pubg-mobile, @night cloak.
I need help here @onyx dagger
We are unable to provide assistance if you do not ask a question or state a problem, @lethal notch. Remember to read through #faq before asking questions in the support channels.
bro i activated that rank card on crown tier my internet had gone for 1 minute i returned to the game and i got -38 @onyx dagger
i want my points back @onyx dagger
You probably might not have activated it.
Do you know how you died?
Have you already died by the time you reconnected back into the game?
@celest shadow i returned to the match my health was 1 hp the bot killed me
like the bot was killing me when i was offline
@celest shadow please bro all the night i was camping just to get these points
and i lost them with a bug please guys
Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.
@night cloak stop its the best game but i hate these bugs
I understand, I'm very sorry to hear that. Unfortunately, there is nothing we are able to do here to get your points back. If you do not mind, please report this issue in #old and explain how it happened and include the following details:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
Please stop, @night cloak. Move to #chat.
@celest shadow bro if you look at my eyes you will think i am a monster cuz all night getting these points
girish nirankari#3792 was muted | Sending unnecessary messages in the support channel despite several warnings.
++
What you are currently facing could potentially be a bug, if you are able to provide a detailed description of the issue and how it happened, the team may be able to reproduce it and fix the bug, @lethal notch. Please do so in #old.
@celest shadow ok
My friends PUBG account got hacked and the hacker linked the account with his own applications but the account is still accessible through Facebook because he initially made the account on Facebook. Now what steps can be taken to take the account back?
Please contact the customer service via the in-game settings for further assistance, @shadow shore.
Why this message is showing and in my ipad and get banned temporarily I downloaded from App store .. no third parties app are installed.
We provide community support only for the global English version of PUBG MOBILE here, @vague torrent.
Please also refer to the pinned messages of this channel, @vague torrent.
@celest shadow can u help me too with my above problem
You should inform your friend to contact the in-game customer service for further assistance in this regard, @shadow shore, and the customer service of the social media in question. Please refer to subpoint 2.8 for the social media support links.
On top of that, your friend will need to provide some crucial information the in-game customer service will request him to prove that he is the owner of the hacked account.
Aright thanks
what it is ?
@fiery echo Event item.. You can use it in Holiday market event to upgrade your market shops.
My graphics setting anti-aliasing not showing in my account
pubg mobile india coming or not?
Why this message is showing and in my iphone and get banned temporarily I downloaded from App store .. no third parties app are installed.
India cop. Rejected pubg to be launched@Prem#8614
kindly forward this question in The PUBG india server...This is the Global version server.
@night cloak
how to forward pubg india server
Dm me i will invite you to the server
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
@light rune
@idle wigeon #questions message
Something's coming. Keep an eye on in game and in #news.
Can you post a screenshot and what's the device you use ??
i downloaded the game from app store no third parties app are installed and i got the same ban 1 month ago but was 1 days yesterday i got 3 days ban i dont know why please stop this ****** @onyx dagger @celest shadow @vagrant forum @bold siren
@idle wigeon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Know someone why the gane still saying that i have an guest account after i link the account with fb and tweet?
Try doing a routine repair.
Hello i was banned randomly just now
@outer raft:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
how can i change the compiled resource?
Hi i have iphone and need to tell that why game sound gets reduced when I turn on my mic or voice chat
Is there any trick to do so?
i need personl help any one help ?
We are unable to provide assistance if you do not ask a question or state a problem, @charred mortar. Remember to read through #faq before asking questions in the support channels.
Plz help me> Hi i have iphone and need to tell that why game sound gets reduced when I turn on my mic or voice chat
@mild dove
realated my pubg account
my pubg account some one hacked nd i spend 2 lakh rupees nd hacker hacked my gmail nd unink my pubg account
First of all its banned in your country
It is because the priority is given to Calls more than in-game voice, @mild dove.
The Game is banned there, @charred mortar.
Ok any solution?
@gamingskyline i knw bt i need small suggetion
@storm willow 
??
The only way was to contact Customer Service in-game, @charred mortar.
beacse i spend lots of money bro
Kindly be patient for Storm's reply, @mild dove.
But as the game is banned, sadly, there is no way, @charred mortar.
Thank you 😊 great service
You're very welcome! 🤗
@onyx dagger how i contact costomer service ?
@mild dove try repairing/ reinstall the app, if problem persist please post in #old with video and char id
Ok @storm willow
You need to play with the Player (Your friend) and then get back the points, @keen steeple.
Sadly, it is not possible to return the points.
Hello please return my all uc if you return his points
What do you mean?
Which is not possible
I see.
Sorry for irrelevant chats
It's alright, You may move to a Discussion channel now.
Ok
Alright.
Good day. Please help me solve the problem, I can not enter the "metro royale" mode I always played fair, what is the problem. Thank you in advance. Id: 5957976335 Login: DmitriyPS - Dima Pyanov
Emulator, @golden inlet?
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Mobile
What is that ???
Region/Country, @golden inlet?
@onyx dagger mobile
What I can do nowww
Please contact the customer service via the in-game settings for further assistance, @tacit night.
@onyx dagger europe
@MaoKai#0105 I try all day, the usual modes work metro royale writes - betta version you are not participating
If we use vpn tge pubg account will be ban
@onyx dagger I try all day, the usual modes work metro royale writes - betta version you are not participating
my account got in the way, but I didn't understand why.
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service, @severe zodiac.
Exactly.
Please state your issue more briefly.
@golden inlet
@clear spindle what could be the login problem? played yesterday without problems.
As it's in beta, Try checking that later.
@clear spindle I don’t understand what this means
I think the image clearly answered for you.
@clear spindle I thought I was banned, maybe by mistake me
No, a time limited.
why did my harvest get in the way
Do I get banned if I use this VPN
@fast mica:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@charred grail you can only 1.1.1.1 using the WARP will lead to a suspension.
how to change Language In Customer Support? i cant understand this Language
Okay thanks! Just one more question how many chapters we have? (P.s: sorry i deleted my previous question by mistake)
Then I will not get banned??
Not sure about that, @runic musk.
You may tell them, @olive gust.
How Do i tell them I cant type Anywhere?
Safe to use this: @charred grail.
Is your in-game language in Arabic, @olive gust ??
Ok
That one act's as a VPN and might lead to an account suspension.
Try starting a conversation again, @olive gust.
At first It shows In English But Further it shows in arabic
This one is safe??
It happened same everytime
Someone Linker His Social Media With My account Im just Trying to unlink
@charred grail yes
K thanks
Help Me Out Please!
All account related issues are handled by ingame customer support, Nothing we can do.
Yes But How do i contact them i cant understand the language It shows in arabic
@olive gust try Logout from the game and retry contacting again in login screen itself.
If I use 1.1.1.1
Pubg mobile India announcement is coming
Same Issue Again 😦
is there any other Option Where do i contact them?
hello every one, can anyone help me please!?
using the chinese emulator, is it safe or not? Because the official global PUBG mobile version is available on it!!!
hello how can i change my country to outside europe is it possible? and if so how can i
@olive gust please write in #old with screenshot and char ID + region and explain the issue
@fierce night No, not possible
You can now access #emulator-chat and #emulator-support, @heady thistle. Revert this at any time by sending .emulator in #481204134859505684.
We recommend only Gameloop @heady thistle
@storm willow so muchh laggg and frame drop on gameloop!!!
You can get help in #emulator-support @heady thistle
please when the next crew challenge will be?
We do not have any information about that Now @fierce night
You can follow our official social media pages to keep updated.
Please contact the customer service via the in-game settings for further assistance, @tacit night.
Low end device gamers use Gfx tool but they never get banned
Why
Any reason?
Use of unauthorized third-party software or methods, @charred grail, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@onyx dagger you can how to fix my error ? all the friends play metro, but they won't let me in, I still don't understand what is the reason. everything was fine before. server europe id 5957976335
Could you please share a screenshot of the error which is showing while you're trying to enter the Mode here, @golden inlet?
@onyx dagger 1 min
Alright.
@storm flume its not for a time it showwww me ,when I explained the case in the end it showww me new conversation!?
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
My apologies if this question has been asked several times, I just haven't seen an official answer from Tencent or whomever.
Why is Metro Royale Undercover Mode not matching? Can't they just throw single player into a match of their own?
I did not understand what did you mean, @rocky crest.
@onyx dagger
Hi my game is too much restarting what is the problem
I believe that you have been answered about it by Rock, @golden inlet.
You mean that the game crashes for you, @ember skiff?
Don't now
Then?
from yesterday this start too much restarting
When trying to start a Undercover Mode match, it never matches and the timer runs up to excess of 60+ minutes.
its because nobody plays that mode
That's maybe because of the less players to play in that particular mode, @rocky crest.
Also, Metro Royale is still in the BETA phase.
@onyx dagger he said to try to come in later, I've been trying all day. friends say that I even disappeared in the rating table in the metro, as if I was deleted. can you check it somehow? I will be grateful.
The mode is still in the BETA version. 🤷♂️
Right, but since it's "undercover", why not send players in even if others aren't playing?
Hi, I have a question, when I started playing PUBG, I chose the region in which I play Europe, can I change that from support? I want it to be in the Asian region, because I am from the Kingdom of Saudi Arabia, and I did not know that I should choose the region according to my location
Okay, thanks for your help! 👍
You may change the servers after 60 Days, @steep cloak.
You're very welcome, @rocky crest! 🤗
@onyx dagger no not the server my friend
Region, @steep cloak?
i mean the first time when i created my account
Could you please share the screenshot of the in-game settings here, @steep cloak?
@onyx dagger
In-Game settings, @steep cloak.
Will get back to you, @steep cloak.
@onyx dagger okay
@onyx dagger I have another question, if you will allow me, yesterday I encountered a hacker who helps someone to raise his rating, how can I report him?
Hello, @steep cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
For? @night cloak
nevermind
Hmmm.
i think that changing region option is gone after the update
No.
it was able to change it in the settings but now i dont see
@onyx dagger Thank you, I am still waiting for a solution to my problem.
Do you have the option of Data Transfer Outside of EEA, @steep cloak?
@lime juniper Can we talk about a topic?
Me Report 1 Player With Proof
Where me Report
@onyx dagger i will see and come back
We are unable to provide assistance if you do not ask a question or state a problem, @native coyote. Remember to read through #faq before asking questions in the support channels.
Hello, @left meadow!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Okay then, @steep cloak.
Me Report On Website but it not ban the player me have proof
Whatever..
In How many Days
When I click weekly report is says no data available, why is that?
2~3days
What does it concern and how can we help you in that matter?
Have you played matches in the game recently?
i was just wondering will they manually check the hakcer's account if i report through that website?
Yes I have, I played today @celest shadow
Yes, @night cloak. Takes time but it’s another report system,
Pubg Mobile's official emulator is Gameloop, right?
Okok that sounds great
Why is my performance dropping after every update? Are they not optimized together?
You can now access #emulator-chat and #emulator-support, @native coyote. Revert this at any time by sending .emulator in #481204134859505684.
It is counted on a weekly basis. Please try checking daily.
Please post the GameLoop's diagnosis window screenshot in #emulator-support.
Oh thank you @celest shadow
I am not too sure when the system totals up your weekly report data, @long kettle.
I guess ill check after midnight when it counts everything, makes sense
Yep! Feel free to mention me and let me know of an update.
How To Get Redeem Code Officialy From Pubg Mobile
Konichiwa
How To Get Redeem Code Officialy From Pubg Mobile:yum:
Hello any one can help me I lost my account
you can get those while watching the live videos in the in game event center
Pls help me I lost my account
What is game center and how to watch it
Contact customer service thats the only way
Do you have the access to your Game account, @neat turret?
Customer service says I contact with agent and they give me a time of 30 days this time is very long pls pls help me
You may get redeem codes by watching the official streams of the PUBG MOBILE ESPORTS, @left meadow.
Bro my account was unlinked by facebook
Bro I am crying because I am student and I purchase the royal pas for the first time😭
It is understandable, @neat turret. Sadly, that is the only way. :(
We are unable to provide assistance if you do not ask a question or state a problem, @dreamy marten. Remember to read through #faq before asking questions in the support channels.
My account ban for 10 years what is the behavior @polar marsh my I’d is 542267709 I want review my account I pay more then 8000$
@dreamy marten:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
You said performance would improve after 1.0 update.. @lime juniper
You're answered about it in #emulator-support, @native coyote.
He is already answered by the bot, @night cloak. 
@formal breach:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Even 1 time, I would be surprised if you brought 1 update to optimize the game.

You system needs to meet the minimum specifications to run the emulator smoothly.
Who is in here in charge for giving free bands !
Can You Give Me Pubg Mobile Working Radeem Codes
Please do not provide sensitive information of yours here, @formal breach.
You may find it by watching official streams of PUBG MOBILE ESPORTS, @left meadow.
Keep bringing clothes to Pubg Mobile.


Please help me some one is steal my account
Is anyone can help me about this?
@polar marsh
my full team got banned
@crystal moth:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Do you have the access to your Game account, @night cloak?
Hello
Hello, can I solve the problem with my account in the game. The fact is that my facebook account has been under review for more than half a year, Facebook technical support does not respond and does not solve this problem! Can I restore my account in the game? Thanks in advance!
We are unable to provide assistance if you do not ask a question or state a problem, @tender cape. Remember to read through #faq before asking questions in the support channels.
Wont work here, @spring onyx.
We cannot help if they are not responding, @tender cape.
Is someone can help me here?
You need to wait for their response patiently.
Please contact the customer service via the in-game settings for further assistance, @night cloak.
Can someone help me. My password will not work for my account that is linked to my email. The password is correct because I have reset it twice and entered it correctly both times and it still says the password is invalid. When I try to get a verification code to log in that way or reset my password it does not send. I have contacted customer support multiple times and it does no help. Is there a way to fix this?
Forget password add new password
It won't send a verification code to be able to reset the password
They cant help me. Can i speak with someone who knows Russia and Turkish
Did they respond, @night cloak?
Bans are not free. Were you banned?
No
Sadly, we cannot do much about Account related issues here, on Discord, @night cloak. You need to contact Customer Service in-game about this.
You need to wait patiently for their response then, @night cloak.
@onyx dagger Can I use my phone number? After all, there is such an option for entering a game account!
How im gonna do it
I have waited for 3 hours
If you have your Phone number linked with your Game account, then yes, @tender cape.
What?
@onyx dagger And if I don't remember the password, what should I do then?
Hi, I got a 1 day ban, but I don't understand what I did in order to get a ban. Any help would be appreciated.
@silver flame:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
For phone number? I do not think they would ask for a password, except for the verification code. @tender cape
Teamup get 1 Day Ban
No bro I typing this word Bannnnnn
@onyx dagger
???
Do you need any assistance, @spring onyx ??
Newest version issue
Contact in-game customer service.
@clear spindle ^
India side
No response customer service
We cannot help you with that.
?
Next update waiting
@tender cape what are the login methods ??
@clear spindle Facebook and phone number! But I forgot my password! And Facebook has been checking my account for more than half a year, I contacted technical support, and it doesn't do anything!
I was in asia server then i played with my friend who was in middle east. He was the leader he started match everything was fine my tier was showing of asia but when he made me leader my server automatically changed to middle east please help
You still have access to Facebook, right?? @tender cape ??
Report it in #old with User ID, @vivid comet.
@clear spindle But the account is not disabled!
You can try providing a wrong password to get an option to change the password and as the feature is in beta the chance to get a verification code will be lesser.
@night cloak please contact Facebook's customer service.
Server Change A Bug by room!!
My friend worked in a library room on a server (Middle East) and about the completion, my server was changed from (Europe) to (Middle East) !!
I want to restore the server (Europe) please.
ID : 5262599324
Device: Iphone 11 pro Max
WiFi And Cellular
Country: Saudi arabia
@clear spindle Dude
Yes??
hi any one can help me about UC problem?
We are unable to provide assistance if you do not ask a question or state a problem, @ocean trout. Remember to read through #faq before asking questions in the support channels.
@clear spindle hi can you help me
Kindly state your issue, @ocean trout.
I bought A UC From midasbuy but didnt got any thing
And didnt got A BILL FOR THE PURCHASE
Hello pubgm-support , my pubg account has banned to 2030 and i don't understand what i did to get ban , there is just some people report me to just see my account closed , so please i want to get it back.
My pubg account id : 6805402831
My name is : धझृपृऋ
@round geyser:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
And for any support matters related to payment transactions through "midasbuy", you can ask for support to their email address:
give a time of 24 hours
@tender cape.
Wait for their response, @ocean trout.
@clear spindle I'm sorry I didn't see it)
It's okay :)
@clear spindle No bro, just a notification about the wrong password comes in and that's it!
Well then nothing can be done other than to wait for Facebook's reply.
If someone change srs version he can unlinked my link or not pls help me
Please contact the customer service via the in-game settings for further assistance, @night cloak.
Hello i gave all 4 thing required in #old but it still says that provide us these things
Just I want know hes can unlinked
If you already did it, no need, @urban slate.
@onyx dagger ok thanks
You're welcome, @urban slate. 🤗
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
@clear spindle Oh, this is bad! Well I'll wait another six months😅
We won't be able to give an ETA for that, @urban slate.
@celest shadow Would you happen to know if we get to keep our money for the next season of metro? Suks not to know because idk if I should spend or not 😅. Thanks!
Where i will get my response? In pubg or discord?
You can use another account for a time period, @tender cape.
Does anyone know the facebook support email
@clear spindle Thanks for the help bro
That's not possible, @night cloak.
@urban slate I'll suggest you to ask your friends to invite you to play, so that you can play in Asian server and the points will be adding to the selected server for now.
@clear spindle no my server is showing middle east I'll get points in middle east for now
Yes.
UC once credited to an account cannot be transferred to a different account, @night cloak.
You can use those UC after the account suspension period.
Should be more careful when making a purchase.
They steal my Facebook account
There's always give an option to confirm the purchase and stop repeating the same as we won't be able to assist you with that.
You can use those UC after the account suspension period.
Contact Facebook, @night cloak.
Reinstalling will remove the guest account.
If you're on Android clearing the app data will remove those.
Please do not use languages other than English, @twilit furnace. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
My account is bannad
@odd narwhal:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Try uninstalling and do a reboot, @night cloak.
Factory reset. 
Nothing's gonna happen.
My pubg account gmail was hacked and they remover my all logging details please help md
hello tencent.my pubg mobile gmail has been hacked by someone.please help me to get that.now they remove my all log in details.pubg id is 5664808749(BOOM) my mail is boommr9797@gamil.com google play games linked.twitter linked @tepid cape9717.i have all purchase details this account.i spend lots of money for this account.now they changed flag and remove my all friends.
I got banned for no reason and I didn't download anything outside of the law .. MY ID: 5172594170
@keen steeple:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please contact the customer service via the in-game settings for further assistance, @tepid cape.
Sorry, can you change my server to Europe
@supple tulip U can't change your server unfortunately. U have to wait 60 days.
I accidentally changed and I really need help
midasbuy dont have a discord ??
@supple tulip Unfortunately there's no way u can change it.
No, @ocean trout.
how i contact them
Can you help me please?
We are unable to provide assistance if you do not ask a question or state a problem, @lethal oracle. Remember to read through #faq before asking questions in the support channels.
i try but they didnt give me solutions
Did they reply, @tepid cape?
Auto rpl only.no one here
How can I remove social media accounts linked by foreigners to my pubg mobile account?
You need to answer the bots questions correctly in order for it to guide you to one of the staff members, @tepid cape.
Via the in-game settings, @lethal oracle.
can u help me
@onyx dagger I tried from there unfortunately it didn't work
You need to contact them about it, @tepid cape. :(
Please contact the customer service via the in-game settings for further assistance, @lethal oracle.
plz check ur inbox please
Hello, I have a problem. It is that I can not go to the metro Royal, what should I do?
I asked in-game support for help, but I didn't get a positive response, so chat with authorized people and ask for help.
@onyx dagger No the Android hasn't come in since this morning
Only they can help you with Account related issues, @lethal oracle.
Could you please share a screenshot of the error message shown when you try to enter Metro royale mode, here, @violet gulch?
@onyx dagger but I gave everything related to my account information to in-game support
Then you may wait patiently for their response, @lethal oracle.
@onyx dagger the answer came but negative
Could you please translate it to English, @violet gulch?
You may tell them that it didnt help, and then state your issue. @lethal oracle
@onyx dagger There it is written that this function passes betta testing, in which you do not participate
@onyx dagger I tried, I told my problem, but again the answer was negative
@onyx dagger Well, can you do this problem through the system
@onyx dagger I used to play quietly, but today I couldn't go in.
We cannot do much about Account related issues here, on Discord, @lethal oracle.
You may try to play again after some time, @violet gulch.
Does anyone have the form for me to report someone? I have a YouTube link to the video evidence. I’ve done this before but can’t find the form
Hello, @fleet ibex!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Thanks
@onyx dagger It doesn't help almost all my friends have the same problem
@onyx dagger Okay thanks for the information😉
@onyx dagger Sir I can't get my account back by any means other than the system
@onyx dagger but you can help me through the system
You're very welcome, @violet gulch!
Please be adviced that the staff of this Discord server are in no way Affiliated with Tencent, @lethal oracle.
@onyx dagger Well sir, can I learn the links linked to my pubg mobile account
I am sorry but I did not understand what did you meant, @lethal oracle.
@onyx dagger Sir, can I find out the social media accounts linked to my pubg mobile account from the system?
You may check that out via the in-game settings, @lethal oracle. 🤷
There was an event here on this server, @left meadow. But it is over now.
Sorry My Friend Get Free prime plus can you explain why
@onyx dagger I understand, but foreign people are connected, so I want to know which social media account he is connected to (123@gmail.com for example)
Maybe a friend gifted him.
You can know through that way, @lethal oracle. 🤷
No bro in pakistan many pubg users get free prime plus
There might be events in the PUBG MOBILE Pakistan Discord server. Feel free to join it and to ask there.
Link in 3.1 of the #735483472432594994.
@onyx dagger I understand, but a twitter e-mail account added to my account, these are foreign person accounts, I don't know who they are. I want to know.
Unfortunately, I am unable to assist you with that, @lethal oracle. Please contact the Customer Service in-game.
@onyx dagger okey thank you bro
You're very welcome! 🤗
Support can change the server?
Hi! I bought a subscription Prime Plus. it is not shown during the game and during the flight on the plane
You may change it after 60 Days, @supple tulip.
Please do not use languages other than English, @supple tulip. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
English please, @supple tulip.
Can you give me pubg pakistan discord server link
@polar marsh , please, change server.
In your DMs, @left meadow.
Thanks 😊
You're very welcome! 🤗
Hi! I bought a subscription Prime Plus. it is not shown during the game and during the flight on the plane
@night cloak
Can everyone help me?
Will get back to you, @night cloak.
Did you subscribe to RP Prime/RP Prime Plus, or Prime/Prime plus, @night cloak?
I have allready all
All?
Just tried sandhok quick match MEELEE it was fun can you guys please add the option to choose quick match or a timer for different maps and different guns like I really enjoyed in 2 years never got to play sandhok meelee
It is completely Random, @gentle socket. 🤷
😔 oof really fun I hope you guys add the option for quick matches to choose different option
S
Feel free to share your Feedbacks in #old, @gentle socket.
Have you collected the special RP Rank card, @night cloak?
May I know how to join PUBGM VIP Program?
Are players able to switch between servers like this?? When reporting PubG is unable to respond... im sure its because they dont actually care if people hack.
PUBGM VIP program? @night cloak
Yes
It is just because they play with their friends, @noble prawn.
I did not understand what did you try to say, @night cloak.
If you bought Prime Plus subscription then you'll receive 300 UC + Rename card + 20 UC daily + Vouchers + discount on crates.
The Flight ranking perk you're mentioning is for RP Prime Plus subscription.
But the friends he was playing with weren't on EU servers either.
Have you collected the special RP Rank card, @night cloak?
@onyx dagger
51021229628 this is my ID
Are you really sure about that, @noble prawn?
Yes.
Did you check the player's match details for that, @noble prawn?
Yes. All members of the team.
@night cloak please read my message.
I have allready Prime Plus and my friend but we dont have flight perk> @night cloak please read my message.
@elfin canopy
I see. @noble prawn
I have allready Prime Plus and my friend but we dont have flight perk> @night cloak please read my message.
@elfin canopy
@night cloak
I mean RP Prime Plus
Please "read" my message.
Prime Plus doesn't have flight perk.
RP Prime Plus has that perk.
And if thats the case, os that why Im never matched with english speaking people, on NA server? Does PubG place me on other servers when I'm playing with random matched players?
Could you show me a screenshot of your subscription from App store/Play store, @night cloak?
You may hide the sensitive information. :)
For example, you have NA server as your main server, @noble prawn. And you play with one of your Friend, who has the EU server as his main server. If he is the Leader of the party, the party will be matched in EU server.
RP prime Plus dont need subscription, Prime Plus need subscription > You may hide the sensitive information. :)
@elfin canopy
Yes, but i dont have friends on other servers. Im asking about random people. When I'm joining a match, why am i being put on other servers?
You usually dont. @noble prawn
You may hide the sensitive information. :)
@elfin canopy
There are 4 subscription service. Which are:
- Prime
- Prime Plus
- RP Prime
- RP Prime Plus
All of the above mentioned are subscription service.
Could you show me a subscription from App store/play store subscription list?
Hola buenas tardes
RP Prime 600 UC and im payed for 1800 that was RP Prime Plus
Please do not use languages other than English, @gray gale. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Thats what Im saying... I ALWAYS GET MATCHED WITH PEOPLE ON OTHER SERVERS. This player was cheating, and nothing will be done. AGAIN. Pubg is a breeding place for hackers. But will punish players for accidentally killing teammates . WHAT A JOKE. I hope you all know that no one actually thinks your "banning" is legit. We know that if you bring in money you're allowed to cheat
Necesito recuperar mi cuenta de pubg mobile
English please, @gray gale.
English please, @gray gale.
Thats what Im saying... I ALWAYS GET MATCHED WITH PEOPLE ON OTHER SERVERS. This player was cheating, and nothing will be done. AGAIN. Pubg is a breeding place for hackers. But will punish players for accidentally killing teammates . WHAT A JOKE. I hope you all know that no one actually thinks your "banning" is legit. We know that if you bring in money you're allowed to "modify"
Please refrain from Spamming, @noble prawn.
Could you show me a subscription from App store/play store subscription list?
@night cloak
@gray gale:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak
@elfin canopy
Hey! I have a question regarding creating a new clan. So, I wanna ask what fonts are allowed to use while creating a clan name? Because normal font name have been taken. And symbols don’t work
This is the RP Prime plus you can click on it and check it @night cloak
@vagrant tulip
I dont have that
That's not RP Prime Plus. It is Prime and Prime Plus.
But for RP Prime Plus where is subscription
Im buy no problem, give me please link or something
iOS users cannot get that subscription on their device because RP Prime Plus is a subscription with partnership with Google play.
You can subscribe to that service using an android device and then collect the monthly rewards by logging into an android.
I have an android in my car
😁
you can use your computer or your laptop by downloading the gameloop
@vagrant tulip
And then?
Use it to subscribe and then collect monthly rewards.
Because you didn't subscribe to that service. :)
Because is not possible you said
what's the difference between subscribing mine and another one?
Between RP Prime what i have and RP Prime Plus?
Flight perks? 😂
I downloaded PUBG mobile to play metro but I see a message that it’s not available for me as it’s under beta testing
Ok i check it but if login into emulator im played later on my ios device with normal non emulator people?
No
@night cloak
You need a google play account connected to your game account in order to subscribe in one or both of these offers.
Why?
How to resolve?
I haven’t payed for my old account
Hello, lately I have often failed to enter matches but in the career result it was recorded like I was AFK in the match. I want to know, what causes this often happens?
Guys if i just check in emulator this subscription and then play on my ios im playing with non emulator people ?
Did you check my answer, here:
You need a google play account connected to your game account in order to subscribe in one or both of these offers.
Seems like an internet connection problem.
Will try to explain this further, but please pay attention.
Your game account should have a linked google play account. If you do have that you can use anyplatform that allows you to log in to your game by using the google play account.
Once you do, you can go to RP tap and you can subscribe to the offer.
If your game account is connected already to 2 social platforms[FB and icloud for example] you have to unlink one of them first.
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, feel free to submit this form in compliance with each required field. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and insert as links.
http://cheater-report.pubgm.cc/
only customer support can handle such request.
The change country button is not displayed
Contact the in-game customer support for further assistance. @idle geyser
I called Somali Shi
Sorry, who is that, @idle geyser ?
@idle geyser
Please do not use languages other than English. You may refer to sub-point 3.1 in #735483472432594994 for regional communities.
Your account has been created in European Economic Area, which means you can't change the region to abide by the EEA rules.
I did answer you already.
Stop repeating the same question and sending the same screenshot.
OK
Hello PUBGM team
please fix the bugged bots, I've reported that in-game couple times and yet the bug still there
Hello, @deft monolith!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
I've reported via in-game report since 10 days yet bots still behaving very aggressive and lethal, bot knock players in 4-5 bullets and finish them in same second ... I lost many ranking points because of that bug
You can submit a report in #old in compliance with the channel's pinned instructions.
Hello dropping in again to see if any progress had been made on my ticket?
did you get any reply from the server admins?
Why is that?
In order to improve the game's security environment, we have recently enhanced our defense measures with the security goal in mind. Should you have any concerns regarding an account suspension, please contact the customer service in-game. Thank you for your kind understanding.
This has happened 2 time today. I am playing Metro Royale-Undercover Mode with no team mates. After waiting for 40 minutes to 1 hour, I am allowed to begin the Match. At 10 to 15 minutes, I am kicked out of the matches & charged an Undercover token. Please fix the extensive time to enter the Undercover Match.
I would also like to get the value of items in my backpack or Undercover tokens put back into my inventory.
Braines1
554765407
Europe Server
Samsung Note20 Ultra on wifi
Alot of people get that nowadays without reason!
You can submit a report in #old in compliance with the channel's pinned instructions.
The game is doing it wrong then, we’re using the official version from the app store, we 1 day suspension and going back to bronze v!
dude aimbotted me then locked on to another dude
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, feel free to submit this form in compliance with each required field. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and insert as links.
http://cheater-report.pubgm.cc/
Where is the improvement in taking all the points I gained and suspend me for one day while I always get killed by hackers who never got banned!
@raven geyser:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
My account has been moved to vietnam version by mistake, how do we make a global account help?
Unfortunately you can't return your account to the global version once it has been transferred to the Vietnamese version.
o my account tournaments are running, how can we not return it
I will have problems, I cannot invite my friends in global accounts
It is clearly stated that once you transfer your account to the Vietnamese version, the operation can't be reverted.
you may create new global account, then you can join your friends and play with them
okay brother unfortunately this is a very bad situation
@olive dove of course. not had to start finals with best teams in the world and 300 ping ... I’m about to just say forget it stop organizing if I can’t get some traction with the people that facilitate the process 😡
Check this:
#questions message
why many people including me having high ping issues , are the servers down or smth?
what is your region?
@olive dove can you help me out i’m trying to change my ign however i can’t find any font that seems to work
can you show a screenshot for the font that you use and what happens when you click change.
Spaces are not allowed, and you can use only 14 characters for your ign
i tried checking if there were spaces but their weren’t
it just looks like that
or actually do you know any fonts that actually do work ?
@olive dove
use the regular font, it should not be an issue.
A little concerned. Have played a few games with a friend tonight, one of the randoms we played with joined for a couple more. He didn’t speak English. After playing a couple of times my friend asked if he was a hacker and he apparently said yes, and that because we had been killed previously by hackers that he was now using his own cheats. I’m not sure what he was using, maybe a cheat where he could see enemy. So I know I am supposed to report him, for what I am unsure because I didn’t get anymore information other than he admitted to cheating. I just don’t want to end up with a ban myself for playing with him more than once. I’ve not added him and as soon as I found out I refused to play with him again
@stuck root is your account banned already?
@olive dove no, this has actually just happened, about 15 minutes ago
Well, you should not play with cheater, avoid playing with him in the future.
I definitely won’t be. I will report him, unsure what cheat option to pick but hopefully he gets discovered and banned. People like him ruin the game for every genuine player and it annoys me greatly
hello anyone was banned when switching accounts? I was banned for 1 day
@ionic temple:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Filing a claim doesn’t work. Using the email listed doesn’t work. At the end of the day if you’re not a content creator they don’t care about your acc even if you’re a legit player
How to download beta version
You can apply for the PUBG MOBILE beta program here, @hexed basin:
:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
@glossy stone:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@olive dove please guys ..like what can I do here to help myself in this situation
This is so unprofessional guys
you need to request an official license:
https://www.pubgmobile.com/cp/a20191127sssq/index.shtml
I ACCIDENTLY change my server from NA to Europe how to change it back without waiting 60days? I tried custom service but they talk nothing about it
Please contact the customer service via the in-game settings for further assistance, @frigid swallow.
Doesn’t work I tried
I am sorry but I do not have any other solution.
then you have to wait for the change server timer period.
Imma just quit the game for 60 days damn F
@frigid swallow just play with a friend and have them be party leader so the server is NA
I’m really unpleased with tencent pubgm should just take my server of ten 10k move over to fort nite at this point
I am sorry that you feel this way, I wish i can do something for you.
I’m sure you could push the envelope and make a notations for someone to that has some type of autonomy over this situation to assist me .... it’s like u guys are walking around the server with calculators and beacons ...& for what if’s not calculus it’s simply customer service..
@olive dove hello, using foul language can cause ßan?
Hi Sir!!!
I just wanted to request you to give me solution of changind server .. because i havent even changed my server but its changed itself while my friend invite me in his lobby .. He is playing in europe and i m in middle east but when i have seen my server after joining hin my server changed automatically. So kindly help me because my rank on middle east is crow 4
ID : 5205840724
My device is S9+
Mobile Data / Cellular ( Jazz )
Pakistan
in-game will lead to a mute from the world chat.
you have to contact the in-game customer support, and if it did not work out you have to wait for the cool down period.
@olive dove yeah customer support didnt worked for me .. Cool down period of what ? You mean i wait for 60 days ? Seriously ? Wtf ? That is game issue not mine .. i didnt even changed then why i play on other server where my rank is low
Hi, I try to log in into my Pubg mobile account via mail verification code and it says that” login failed”, what shall I do? Anyone can help?
Don’t have friends
You guys don’t take out issue seriously tbh....
Hello
i having a problem on my account, i don't have the option to change Country/Region. i never have that option on my account Since I created it, can anyone here can assist to fix? i already try to contact them in-game nothing happen
My id : 5141804106
Name in-game : 『TGF』AHMAD
It is because you choose your region as europe and due to EEA Rules you can't change the region
Lmao
Hello I accidentally changed my server from NA to Asia can you please change it back to NA
My IGN: crxStepbroŪ
My ID: 5259523368
@night cloak anyway to fix ??😢
You can't fix it
You have to wait 60 days to change server
@night cloak but I never change it or have that option, its my main account I need to change it please help
You can't change it is the rule
@night cloak its by a mistake im living in Lebanon 😢
But laws are laws and we have to follow it
@night cloak so there no option to fix something that I did by mistake on my account? 💔😢
Hi, I try to log in into my Pubg mobile account via mail verification code and it says that” login failed”, what shall I do? What can be the reason for that?
@night cloak its my main account I spend a lot of money on it I cant just live it and create new one 💔😢
Then you have to play in that region
Hi, I try to log in into my Pubg mobile account via mail verification code and it says that” login failed”, what shall I do? Anyone can help? #4.6
Do the steps mentioned there
It hurt my friend that a big game like pubg doesn't give u a chance to fix something that you did by mistake 💔 thank u for ur time 😢
But PUBG can't break laws to fix things
@night cloak ok
Yes I can login from Facebook and Twitter , but not from Gmail, it says that its failed.
@ionic radish:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Did you get the code for login
Yes I get it and paste , but I can’t login
If you can login from twitter you can do that no?
I can login from Twitter and Facebook, but when I try e post , it does not work
If you can login from twitter and FB it is better to do that
Thank you for your reply, but I want to login from mail as well and would like to know what is the reason for login failed.
Hi will there be any chances of getting oceanic server back?
I don't know the reason why mail login fail
Alright, who can assist me with this then?
Hello can anyone suggest me why my bullet damage is not recording ?
I need to empty full mag to get one knocked
Where as other player they knock enemy in just 10-15 bullets
Moderators
Please help me with that
You might have shot him in different area
Naa even bots get knocked on full mag
There is something wrong within my acc
Before it use not to be like that
I already report them with video proof but haven’t slove that problem yet. How long will take?
We can't tell that 
😢😢
It may get fixed by next update (not guaranteed)
We don't know
what is this message ?!
i have already the new version and i was playing with it ordinary
Please use #emulator-support for.emulator related questions
where can i find that !
Type .Emulator in #481204134859505684
hello anyone was banned when switching accounts? I was banned me 3 month
@desert knot:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Where can i report cheater
Hello, @lunar holly!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
We currently do not have a specific release date for the upcoming update, @royal trellis. Once we do, we will publish further information in #news.
No the S17
Also, where do you live, @royal trellis?
One
I mean the Country.
North Korea

I AM FROM India
The game is banned in India.
But I can play using Vpn
VPN is not Recommended too.
Please refer to this channel's pinned messages for further information, @royal trellis:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
Main and scientific reason for the banning of pubg mobile in India
You may move to a Discussion channel now.
how to fix the Network error,Login failed Please check your network settings?
My iphone xr is getting lag while i am playing and i am getting 5 fps while playing this happening only to global version after the ios update
Please help me
How to get the code for beta version?
Hello, A quick question. One of my friend playing in NA server(is living in NA) hosted a room match in ASIAN server. Now his server status is permanently changed to ASIA (for 60 days) . Is there a way to revert this ?!
ID: 5122109699
That’s his game ID
Please contact the customer service via the in-game settings for further assistance, @brazen cradle.
@abstract igloo .emulator in #481204134859505684
You can now access #emulator-chat and #emulator-support, @abstract igloo. Revert this at any time by sending .emulator in #481204134859505684.
Help me
We are unable to provide assistance if you do not ask a question or state a problem, @ivory wind. Remember to read through #faq before asking questions in the support channels.
India
The game is Banned there.
I downloaded from pubg official website , using airtel network . Till yesterday night i saw very comfortable on it with 30-40 ms and no lag . From today morning it showing higher ping and server problem try again later . I even not used vpn or dns till yesterday except for login but now i used dns and vpn with 2 to 3 servers but no use. I even reinstalled but cant even enter arena training all in india can play pubg till now so dont say ban as a reason plzz tell me a way.🙏
Can anyone tell me the discord for pubg kr version
They don’t have one, @idle lichen.
Please refer to this channel's pinned messages for further information, @ivory wind:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Then how to contact kr version??
You may try contacting their Customer Service in-game.
We provide community support only for the global English version of PUBG MOBILE here, .
Kk bro
Alright then, @ivory wind.
@onyx dagger Thank you
You're very welcome, @idle lichen! 🤗
@brazen cradle Same thing just happened to me a couple of hours ago.
Send me bro
Send what, @ivory wind?
hi
We are unable to provide assistance if you do not ask a question or state a problem, @polar jungle. Remember to read through #faq before asking questions in the support channels.
You may change the servers again after 60 Days, @split ridge.
And please report the issue in #old, with your in-game ID.
I did report, but there should be some confirmation prompt or something. I had no idea joining a custom room would change my server. I live in NA and don’t much fell like playing with 200-300 ping for the next 60 days.
I did go through website and provided my ID. Thanks for chiming in and have a nice holiday!
How do I switch or send ping an email to put me back into NA server
You may change it via the in-game settings, @steep scarab.
Note: Once you change it, you'll need to wait for 60 Days to change again.
You're very welcome, @split ridge! 🤗
And you too.
I know tht ok it is their any other way I can go back before the 69 days r over
May I know how did the servers change for you, @steep scarab?
I did it by accident
You may change it after 60 Days.
Can’t pubg just change me back
No, if you have changed it recently.
Hello I need help
We are unable to provide assistance if you do not ask a question or state a problem, @lilac bane. Remember to read through #faq before asking questions in the support channels.
Okay the squad of conquers are the hackers It doesn’t let me find there ID
You may report them in-game, @lilac bane.
How can we get Victor's Supply Crates?
I did
Alright then.
By playing as Victor?
But I know the reports may not get taken care of
We are unable to provide assistance if you do not ask a question or state a problem, @signal mason. Remember to read through #faq before asking questions in the support channels.
It’s so sad that there hacking and they get to conquer like that
Yes, and when you complete level 10+, you'll get Crates, @mighty lava.
They will, @lilac bane.
So I just have to play as Victor and I'll get the crates?
Recently I have received a message 'Your account will be banned for violating regulations unlock on 12-15-2030 12:59:29.
Coustomer support E-mail- PUBGMOBILE_CS@tencentgames.com" And then it's showing account is disabled.But I had not done any violence against pubg guidelines please return my pubg account.
ID- 5232861049
Nickname- Partner々Parru
@small field:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Yes, @mighty lava.
Okay, thx.
You're very welcome! 🤗
Like it’s so frustrating because They called me a noob when. They’re literally conquers and they needed hacks to get to that position
Anyways hopefully they get banned thanks for your help @onyx dagger
You're very welcome, @lilac bane! 🤗
Can i remove my email login from my pubg account
you have to contact customer service and ask them to unlink your email
Pubg customer service?
yes
How can i contact them?
via settings
And if i want to change the email login from pubg account ?
@harsh bone please read this
Hi I tried downloading some tool to try for my Pubg and I notice it’s a big mistake and hope it’s jst 1 day as mentioned, but the reason I’m here is to check if I get ban for 1 will my ranking drop or will be the same
@safe monolith:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Is there any way to get free rp
If someone gifts you or from giveaways.
Does it also include the up to 1200 and 6000 for the price?
Like example is it RM 3.90 for 60uc or 1260uc?
RM 3.90 is for 60 UC.
Ok ty
kepp on banning for 30minutes help me. I didn't use any hacks and 3 party plug ins
I'd. 581671800
Hello, on the date of 3/12, my account in PUBG was banned without any violations or the use of fraud methods, but I may not know if I played with someone who uses the hacker, and this hacker is constantly present in the game of PUBG, and you must combat the cheaters, but banning my account was a mistake from the same PUBG and I am a person who used methods Correctly purchased from the main bank or Zain Cash, and on the date of 12/13, an amount was deducted from my account for $ 24, and on the date of 12/18, the amount was deducted 9 &, since I entered the game, I have not used the methods of cheating, but I was trying my best to play professionally, please All of you please remove the ban on my account because I have not found any way to communicate with PUBG or respond from them inside the game Customer Service I hope I know what is the reason for the band and the band while you are in the lobby on the date of 3/12 for this moment, shocked by this thing despite paying a large sum of money on the game of PUBG Because of my love for her, I use the US to develop weapons and clothes, and I have all the shipping receipts inside my pubg
name: 『JO1』KHALID
id: 5351633326:iPhone CR :wifi:jordan:Servir :South america amai /khalilalajl8@gmail.com
@midnight shale:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
