yeah thanks
#questions
storm flumeBOT
Hello, @hollow hedge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
onyx dagger
i am blind sorry for ping rubex;-; š
No worries! ā¤ļø
Also, sorry for not responding.
left portal
Can I apply for pubg mobile V1.2
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @left portal:
:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
left portal
But my pubg mobile global I'd not showing test server
wooden rampart
@onyx dagger no i'm not banned
onyx dagger
State your issue, @wooden rampart.
clear spindle
Not everyone will get selected for it, @left portal.
onyx dagger
Oh, You said you lost your Facebook.
left portal
@clear spindle okay
left portal
Pubg mobile beta discord server
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @left portal:
:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
left portal
@storm flume foxcelia#9479 is a pubg mobile beta server
meager idol
Meraba I want to remove my iphone connection, I sold my iphone phone and bought a samsung and the person I sold is constantly entering my account, is there anyone who can help?
onyx dagger
What do you mean, @left portal?
Didnt you Factory reset the device before you sold it, @meager idol? 
You should've thought of it.
meager idol
@onyx dagger Unfortunately no
left portal
Gameexp is reply g mail for I join on foxcelia#9479 discord
proper shell
Help me ! I want to customize my sensitivity!
onyx dagger
Wait. @left portal
Did that user asked you to join their Discord server, saying that it is the BETA server of PUBG MOBILE?
onyx cairn
Please join its link with your main Discord account. The mentioned account is not a member of the Discord servers.
left portal
@onyx dagger okay
meager idol
Please help, he keeps logging into my account all the time
onyx dagger
You can do it via the in-game settings, @proper shell.
That is the issue from your side, @meager idol. You should've thought of Factory resetting the Device before you sell it. 
meager idol
That is the issue from your side, <@!699632816627122246>. You should've thought ...
unfortunately I forgot
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @meager idol.
gloomy yacht
I have a problem with the damage the watchman bot deals with the Winchester second map on Metro mode. I was sneaking around trying to kill a player, didnāt want to shoot the bot so heād know another player was around. Then the bot two shots me in the body murdering me, even the first shot was absurd, it took all my health away leaving me vulnerable to being one shot by anything than instantly hits me again killing me. I donāt think this is fair to the people who wear level two (like I was at the time) since level two players still have to get loot. The watchman arenāt a threat at all if you are simply killing the bots and never a problem for level four, five, or six armor players. I really donāt know if this is the place but it is good as any to ask for a nerf for those Winchester watchmen bots.
gloomy yacht
š
onyx dagger
Alright then.
onyx harbor
Hi everyone
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @onyx harbor. Remember to read through #faq before asking questions in the support channels.
onyx harbor
All right
I wanna know what's the benefit of using discord and what's the best way to use it?
onyx dagger
Feel free to ask that in #chat, @onyx harbor. This is a Channel for in-game support.
solid fractal
Hello, do not want to add Persian language? Why do not you support Iranian players? You see the crowd of Iranian players, but there is not the slightest support for you! You do not support us, at least your support is to add Persian language to the game. Please do not ignore our words
solid fractal
Although we are under sanctions, we support your game the most. Help us create a better atmosphere for Persian speakers
solid fractal
ok thanks
clear spindle
You're welcome.
autumn bloom
I canāt purchase any UC because my account maybe at risk for reasons I donāt know of
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @autumn bloom.
autumn bloom
I did and it didnāt change the fact that I canāt purchase any UC I want to spend my money on your game just take my money for god sake
celest shadow
Alternatively, you can purchase UC on https://www.pubgmobile.com/pay, @autumn bloom.
torpid creek
what is the lowest bing
autumn bloom
The money is on my phone via gift card so I have to spend it in game or in app
surreal lynx
My normal ping in classic is 36-52ms but in Custom room TDM I get 100ms
What's the reason?
Give me reply
onyx dagger
Maybe because the person who made the room has a different server selected, in which you might be having high ms/ping, @surreal lynx.
onyx dagger
what is the lowest bing
Feel free to ask in #pubg-mobile. :)
night cloak
How can I unlink email from my account
surreal lynx
Maybe because the person who made the room has a different server selected, in w...
No in the same server when I play classics I get 40ms but in Custom TDM I get 100ms server is same and this happens everyday with me and my frnds
What is the fix?š
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @night cloak.
ionic iris
Any help, i dont receive team recrutement for classic matches, i only get room recrutement, how i get back classic recrutement ?
onyx dagger
Check out More Filters, @ionic iris.
Feel free to report the issue in #old, @surreal lynx.
dusky yarrow
My friend's id was hacked can anyone contact me to Error 403 plz
onyx dagger
You may tell him to contact Customer Service in-game, @dusky yarrow.
surreal lynx
Feel free to report the issue in <#654220590462402560>, <@537618297596936193>.
This issue is there from starting and still they haven't fixed it
onyx dagger
Report it then, @surreal lynx.
reef oyster
How to get materials for upgrading guns, no spins option are there and no crates have it?
ionic iris
I did, and its like this, but still nothing
dusky yarrow
@onyx dagger i want to talk to u personally about this can u come dm plz?
onyx dagger
How to get materials for upgrading guns, no spins option are there and no crates...
I think you can get it from spins. 
Try restarting the game, @ionic iris.
inland basalt
I have a problem my Facebook was stolen and the person who stoled linked play game into my account and harassing me of banning the account for 10 years
reef oyster
I think you can get it from spins. <:milk_think:765917401614647326>
yes but there no spins available, do you know where i can find spins?
soft sparrow
bot down?
heavy vortex
Spins are over.. But there are crates. @reef oyster
inland basalt
CS are not responding ingame
topaz ginkgo
hi need help
onyx dagger
CS are not responding ingame
You may refer to #faq 5.4
inland basalt
Is there an email I can send to prevent any issue on my account
onyx dagger
State your issue, @topaz ginkgo.
pubgmobile_cs@tencentgames.com, @inland basalt.
Only for general enquiries.
topaz ginkgo
@onyx dagger how to play competitive match?
@onyx dagger my family dont support me what can i do
onyx dagger
Competitive?
onyx dagger
<@!755996742549504151> my family dont support me what can i do
Sadly, I am not able to help you with that.
topaz ginkgo
why
reef oyster
Spins are over.. But there are crates. <@625774065142988803>
which crates have the materials, i have searched all the available ones
heavy vortex
Metal Medley (Upgradeable sks) ..Below classic crates.
onyx dagger
It is your issue if you're not able to play.
heavy vortex
Cannot help you with family matters. 
topaz ginkgo
why you guys put the name pubgm support
heavy vortex
As u read it right... Pubgm support... Not family support.
onyx dagger
It is for in-game Enquiries.
topaz ginkgo
As u read it right... Pubgm support... Not family support.
they not support to play the game
clear spindle
Nothing we can help you with, Sort it out with your parents.
topaz ginkgo
its okay i am joking with you guys
clear spindle
But it's not in a support channel.
clear spindle
It's okay, Please go through #735483472432594994.
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @magic lantern:
:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
onyx dagger
Wait. Region/Country, @magic lantern?
magic lantern
India Bro @onyx dagger
onyx dagger
The game is Banned there.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @magic lantern:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
magic lantern
We Are Eagerly Waiting for Pubgm india to come
onyx dagger
Please refer to the bots message above.
magic lantern
??
onyx dagger
Refer to the Pinned messages of this channel.
clear spindle
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
frozen imp
My account has been panned and i am use pubg mobile from App Store why this?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @frozen imp:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
magic lantern
I can't try beta version? @onyx dagger
clear spindle
You cannot.
magic lantern
Why bro ?
clear spindle
You have been answered about that.
magic lantern
But So Many Indians Are Trying Beta Version
severe cairn
clear spindle
But So Many Indians Are Trying Beta Version
Nothing we can assist you with.
polar marshBOT
@severe cairn:
inland basalt
Is it possible to unlink a platform before 21 days if Iām having problems
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @inland basalt.
magic lantern
frozen imp
I am use pubg mobile from App Store
clear spindle
In order to improve the game's security environment, we have recently enhanced our defense measures with the security goal in mind. Should you have any concerns regarding an account suspension, please contact the customer service in-game. Thank you for your kind understanding.
inland basalt
The automated message in the customer service in game always closing there is no option to write my problem
onyx dagger
When it provide you various suggestions, you may type No, nothing worked, and then state the issue, @inland basalt.
inland basalt
I will try again
onyx dagger
Alright then.
delicate idol
The account has been stolen and the person who stole added a third link, and I want to remove the third link, and I have proof of ownership of the account via Twitter email, Google Play email, and bills with the sums I paid in the game
My acount id :5384390955
delicate idol
@onyx dagger yes
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @delicate idol.
delicate idol
@onyx dagger he open it in another version when i open tell me it open from another version and can not open from this version
onyx dagger
You need to contact the Customer Service in this regard, @delicate idol, as only they can help you with Account related issues.
whole bone
Yes hello, just died to hackers again on metro royale and am just wondering, will we be reimbursed hear we lose to the hackers. If not please do something I'm losing level 6 gear and it is starting to become pointless. So many hackers now
storm flumeBOT
Hello, @whole bone!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
night cloak
Is there anything what to do if account have stolen?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @night cloak.
night cloak
Hello
Someone hacked my twitter and logged into my pubg account and then connected his google play to my pubg account, i have change my twitter password but he still have access to my pubg account and i cant unlink it due to first i have to wait like 21 days before i can unlink it and then should wait 7 days before it can be unlink if that person do not log in into pubg account
And my twitter account which was linked is def linked older then his google play
I tried to contact customer service via in-game setting but that option is not helpful enough
halcyon hedge
@night cloak i have solution for you
night cloak
@halcyon hedge Yes and it is?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @night cloak.
fast kindle
storm flumeBOT
Hello, @fast kindle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
kind swan
@sand path hello my account was stolen 2 days ago and the person who stole has changed his e-mail. I can't change my password.
Please help me
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @kind swan.
kind swan
Please contact the customer service via the in-game settings for further assista...
Hello, although I tried, I did not get an answer. I would appreciate it if you review it again.
vital gulch
Help, they hacked my PUBG account and my account was locked for 10 years. Please help me, I have not broken the laws, I am wronged
polar marshBOT
@vital gulch:
lyric dock
@clear spindle gyroscope not working in the game, how do i fix it
kind swan
@vital sluice hello my account was stolen 2 days ago and the person who stole has changed his e-mail. I can't change my password.
lyric dock
@vagrant forum gyroscope not working in the game, how do i fix it
storm flumeBOT
Please do not use languages other than English, @lyric dock. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
kind swan
Aynen kanka ya 5 saattir yazıyorum dƶnen yok ama global kesin ilgilenir eminim
@vital sluice hello my account was stolen 2 days ago and the person who stole has changed his e-mail. I can't change my password.
vagrant forum
We cannot assist you with account related issues here, @kind swan. Please contact the in-game customer service for assistance regarding your issue.
vagrant forum
<@564841672173682708> gyroscope not working in the game, how do i fix it
Could you share a screenshot of your basic settings?
kind swan
We cannot assist you with account related issues here, <@765481943231889439>. Pl...
Although I did not get the answer to communicate Hello again, I remain grateful if you help servers tied to turkey
narrow kayak
Hi
vagrant forum
Although I did not get the answer to communicate Hello again, I remain grateful ...
The staff members here on Discord are not a part of the customer service team. Unfortunately, we won't be able to help you with that in any way.
kind swan
The staff members here on Discord are not a part of the customer service team. U...
Thank you for your interest. Is there a link to contact customer service?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @narrow kayak. Remember to read through #faq before asking questions in the support channels.
kind swan
@lyric dock ingilizce yap at anlamaz bu
vagrant forum
Thank you for your interest. Is there a link to contact customer service?
You can contact them through the in-game settings. Click on the customer service option located at the bottom left of the basic settings. Start a conversation and answer the questions accordingly. Once the questions have been answered by you, the ticket should be forwarded to a support agent.
storm flumeBOT
Please do not use languages other than English, @kind swan. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
kind swan
You can contact them through the in-game settings. Click on the customer service...
Thank you
vagrant forum
Have you checked your sensitivity settings, @lyric dock?
hushed zenith
hello
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
We are unable to provide assistance if you do not ask a question or state a problem, @hushed zenith. Remember to read through #faq before asking questions in the support channels.
hushed zenith
Benim Hesabım Ban Yedi Pubgm Destek Ekibi' ni nereden ulaÅabilirim .
polar marshBOT
@hushed zenith:
vagrant forum
Which device are you using, @lyric dock?
calm trench
i have problem where can malk report !!!
spare coyote
storm flumeBOT
Hello, @spare coyote!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
calm trench
i have problem where can malk report !!!
i login game by facebook account and now my facebook desable to login can any one help me
any body her !
gentle salmon
good day i was going to ask you I was going to sell my pubg account, I gave it to someone, the account connected his twitter, he did not give the money. I can't delete twitter for a week he shouldn't be logged in with twitter, but because he is logged in, Twitter is not deleted. I can't use the account. Can someone help me write?
clear spindle
good day i was going to ask you I was going to sell my pubg account, I gave it t...
Selling accounts are against the Terms of Service of PUBG MOBILE, we cannot assist you with that.
calm trench
Please refer to subpoint 2.8 in <#638363268565565461> for further information, <...
I dont understand
light current
is there any authorized
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @light current. Remember to read through #faq before asking questions in the support channels.
clear spindle
Contact Facebook, @calm trench.
calm trench
my contact facebook now desable to login !
night cloak
playing with my friend with in the amusement park, . My brother was getting 900ms from the game download and I was banned for a week.
polar marshBOT
@night cloak:
calm trench
please any one help me
clear spindle
Please contact Facebook, we cannot help you with that problem.
calm trench
Please contact Facebook, we cannot help you with that problem.
malk report on facebook ?
light current
@clear spindle are you authorized
clear spindle
malk report on facebook ?
What's your native language ??
clear spindle
<@756880767837274213> are you authorized
What exactly is your issue??
calm trench
What's your native language ??
iam speak arabic !
clear spindle
Join the MENA server for Arabic support, link for the server in #735483472432594994 3.1
light current
My account is linked to Twitter and to email
I swapped an account and did not give me an e-mail someone logs into my account and from where
gilded steeple
hey im trying to redeem code but when I go to the pubg m redeem link after I enter my character id and the redemption code it shows invalid character id or redemption code. Please help
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @light current.
clear spindle
Try after a few minutes, @gilded steeple.
clear spindle
Then the code is invalid or expired.
dire sundial
My Pubg mobile account was stolen. In-game support doesn't help because I don't have access to my account. Please help me.
celest shadow
https://www.pubgmobile.com/act/a20180515iggame/, this should be the redeem website, @gilded steeple. Please try again.
light current
I could not get an answer
onyx dagger
Please contact the customer service via the in-game settings for further assista...
This is for you, @light current.
light current
in-game settings are not enough
hushed narwhal
Thereās a secondary āScopeā button thatās in my layout but I can never use it when Iām playing. How do I resolve this issue?
celest shadow
That is the Quick Scope switch button, @hushed narwhal. You can enable this by navigating to your in-game Settings > Scope and enable Quick Scope Switch.
The quick scope switch button allows you to easily change the scope (you have in your backpack) of the current weapon you are using.
@hushed narwhal
hushed narwhal
That is the `Quick Scope` switch button, <@292425506157232131>. You can enable t...
Thank you.
celest shadow
You are welcome.
gilded steeple
hi it worked now but from where do I get the codes? I know the redemption website. is there a certain area to find the codes?
eager spear
Yo is it me or is the Advanced map of Old Blockade full of hackers , I got killed by Hackers twice in 2 matches on my way to the radiation zone.I am playing in KRJP servers & the time in KRJP is around 5 AM. I being killed by Hackers at 4-5 AM at night .
sharp pecan
I got a question idk if I'm just running into bad luck what but are bots doing more damage actually killing like what happing here with the bots
clear spindle
You can find the codes from the Live streams of PUBG MOBILE, @gilded steeple.
storm flumeBOT
Hello, @eager spear!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
muted steppe
Hello where can I talk to someone from the game support team other than the In-game support ??
formal phoenix
I install Chinese emulator and install pubg mobile global version, Is the Chinese emulator get pan to my account
@polar marsh@
clear spindle
Yes it will lead to an account suspension, @formal phoenix only GameLoop is recommended.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @muted steppe. Remember to read through #faq before asking questions in the support channels.
formal phoenix
@Rock47#7038
ok that's gameloop emulator Chinese
night cloak
When I report players who are hackers, I don't get confirmation that I reported them. Can you tell me what the problem is? Even in BAN, I can't see that I've reported them.
formal phoenix
i download it from official website on Google @clear spindle
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @formal phoenix. Revert this at any time by sending .emulator in #481204134859505684.
clear spindle
I don't think you'll get the TGB version from http://gameloop.fun/
night cloak
Hey my brother banned with no reason can anyone help me?
clear spindle
Check that after a few hours, @night cloak.
primal hound
Hello everyone i have 1 question who can here help me ?
primal hound
@clear spindle sorry Rock i didn't saw that
night cloak
@clear spindle check this account kd 2 And no team ups nothing to band him and he got band till 2031 | id : 577423830
polar marshBOT
@night cloak:
clear spindle
Oh, please check the recent mentions.
formal phoenix
@Rock47#7038
which version download it?
primal hound
i saw that now are u sure about that because i have so many Friends use this Emulator for 1 or 2 months and he dont take Ban <<!!
clear spindle
Download from: http://gameloop.fun/
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @primal hound. Revert this at any time by sending .emulator in #481204134859505684.
clear spindle
Check the pinned message in #emulator-support, @primal hound.
night cloak
what do you mean i have to ask after a few hours? i always ask the support team but they just close the conversation without answering.
primal hound
@clear spindle i maked that and i have this version from the Emulator and i have a lot of Lag in this Version
clear spindle
It's in beta and might be unstable, @formal phoenix. That's not a recommended emulator.
Continue the conversation in #emulator-support.
They'll release a version soon which will fix those issues, @primal hound.
muted steppe
I needed to talk to the support team to know why I got banned
polar marshBOT
@muted steppe:
formal phoenix
@Rock47#7038
and the version in picture
clear spindle
Check the BAN page after 2 or 3 hours and also try relogin,@night cloak.
That is not GameLoop, @formal phoenix.
primal hound
@clear spindle i play this game for 2 years and the all say that but i didn't see that
formal phoenix
@Rock47#7038 that's TENCENT EMULATOR
is tt good for playing on it
clear spindle
Use #emulator-support.
primal hound
i need from u a solution please @clear spindle
night cloak
it doesnt show anything ..
clear spindle
Use #emulator-support, @primal hound.
primal hound
ok Rock thank u so much @clear spindle š
clear spindle
it doesnt show anything ..
Try re-login and use a different network
night cloak
i did it many times. i have the problem since months
frozen swallow
Hi
frozen swallow
I have a problem with a friend account.... He wass banned for switching accounts between 2 different phones and get banned
polar marshBOT
@frozen swallow:
sonic badger
I have a problem with a friend account.... He wass banned for switching accounts...
Third parties is not allowed
night cloak
can someone help me here please ? i dont get help any where :/
sonic badger
@night cloak With what
night cloak
i report some hacker. but i never get any answer
sonic badger
@night cloak You should wait and be patience.
night cloak
i have the problem since months
i also asked the supporter team in PUBG, but for any reason they close the conversation before answering
sonic badger
Maybe he wasn't a hacker, did you check his account If It's banned?
rare shore
Someone help me out?
night cloak
i dont get any answer. i dont get confirmation that i reported them.
does anyone know what to do ?
onyx cairn
Be sure just reporting really suspicious players, otherwise false reports are getting deleted.
night cloak
yes i understand, im playing many years PUBG. but i dont see in the system that i reported them.
onyx dagger
Maybe the reports are ignored as they might be Legit players.
night cloak
i play in high level and there are often hacker. i just report when i'm sure
sonic badger
How were you sure tho.
hoary grove
Hello can someone follow up on my ticket please... š
onyx cairn
Ticket?
hoary grove
Request email notes anything anybody has taken from the 4 previous trips
Itās becoming dire
I need help
onyx dagger
No one would ignore a report if the player who was reported was suspicious, @night cloak.
night cloak
here you see my PUBG and from my friend. one is working and my not
onyx dagger
He might have reported an actual cheater, @night cloak.
Or you can try waiting for some time.
As it might take some time.
night cloak
we reported the same. i just dont get any answer. and he does get some answer in every time. i tried for months
usually you get a message in the same second when you report someone. just short confirmation that you reported. i dont get ut
onyx dagger
''Maybe the reports are ignored as they might be Legit players.''
Can you be more specific, @hoary grove?
The only support ticket I know is regarding tournaments from ESL.
glad sorrel
Ų§ŁŲ§ Ų§ŁŲ¹ŲØ Ų¹ŁŁ Ų³ŁŲ±ŁŲ± Ų§ŁŲ±ŁŲØŲ§ ŁŁŲŖŁ Ų§ŁŲŖŁŁŁŁ Ų¹ŁŁ Ų³ŁŲ±ŁŲ± Ų“Ų±Ł Ų§ŁŲ³Ų· Ł Ų§ŁŲ³ŲØŲØ ŲŲ
storm flumeBOT
Please do not use languages other than English, @glad sorrel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
night cloak
no its not because they are legit players. sorry, im not stupid. even if they are legit players, i would get a confirmation, also when im wrong in the end.
i mean this confimation i dont get
onyx dagger
You may wait for 60 Days to change the servers again, @glad sorrel.
Also, may I know how did the servers change for you?
And kindly use English to converse in this server.
Might take some time then, @night cloak.
night cloak
well, i dont get it since 4 months
onyx cairn
Kindly contact the customer service in-game, maybe they know what is wrong.
night cloak
Kindly contact the customer service in-game, maybe they know what is wrong.
I always contact them but they just close the conversation without answering
@onyx dagger *
onyx dagger
Yes, @night cloak?
night cloak
@onyx dagger can i dm u ?
onyx dagger
About?
night cloak
@onyx dagger account problem
onyx dagger
Banned, @night cloak?
night cloak
@onyx dagger stollen
onyx dagger
Do you have the access to your Game account, @night cloak?
night cloak
@onyx dagger no , the thief changed everything
has anyone an idea where i can get some help? because i dont get answer anywhere :/
onyx dagger
You need to have access to your Game account in order to do something about it, @night cloak.
night cloak
You need to have access to your Game account in order to do something about it, ...
that means i cant get it back ?
hoary grove
Hello
fresh cedar
Why canāt i report this guy? I tried and my Game Crashed
onyx dagger
Probably, @night cloak. As I said, you need to have access to your Game account in order to do something about it.
hoary grove
Iām back did someone ping me back?
storm flumeBOT
Hello, @fresh cedar!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
onyx dagger
Check above, @hoary grove.
lavish locust
onyx dagger
Could you please share a Screenshot of the in-game settings here, @lavish locust?
hoary grove
@onyx dagger may I dm please
onyx dagger
Can you be more specific, <@!426022347674222592>?
The only support ticket I know...
Kindly answer this, @hoary grove. 
hoary grove
Yes itās regarding one of the largest events outside of majors cards to be specific
onyx cairn
You need to contact the ESL in their respective channels then.
night cloak
helpš
hoary grove
Not anything to do with esl sir
Itās just in regards to the form I filled out I was given here in this channel were a major org with a major event please prioritize this I donāt have time to keep retracing this with a different staff member each time . Respectfully:)
My teams are all regional finalist season after season multi region should I not be handling this in the vip area? Wasnāt sure because Iām still not in it rip
onyx cairn
Ok, let's start from the beginning.
Are you talking about official tournaments from PUBG MOBILE directly? (Like PMCO, PMPL, PMCC, PMSC, PMGC)
night cloak
Are VPNs not working on the events anymore? @onyx dagger
hoary grove
Yes o have currently a sponsored event from trovo all these teams from that list are in finals and up
Iām having to bum cards from partners that Iām 10x the size of to eliminate ping cause these are made up of 5 Regions finalist
onyx cairn
You need to contact the tournament organizer of these scrims then.
hoary grove
I own those too the scrim
onyx cairn
Unfortunately this is the wrong place as we cannot assist with it.
onyx dagger
Are VPNs not working on the events anymore? <@!755996742549504151>
VPN is not Recommended.
hoary grove
Well I canāt send but I own the scrims I own it all itās me I would talk to then
So how in the world do I get the cards pubg has given my partners that look to me as the voice for them
I have filled the forms out i have done whatās asked
night cloak
VPN is not Recommended.
Why?
hoary grove
Iām vetted verified and official what in the world is going on here guys
onyx dagger
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service, @night cloak.
hoary grove
Someone get me someone please who makes decisions smh
Thank you if anyone has put in the work and established the right you guys vet me the biggest largest and best around just google ScrimFarm lol how tencent doesnāt known this yet baffles me severs like 10k deep all pros in like 8 months major brands are picking up my events and I have to worry about ping of all things imagine
Itās killing my spirit
And my drive as an organizer thatās also an org. Thatās respected !
onyx cairn
Please refer to the pinned messages in here to check out the application regarding it.
hoary grove
I filled it out
I even have emailed from a private domain my business email not even the slightest reply but then you partners who have these cards who rely on me for events and traffic have them
onyx cairn
So just wait for their answer due to the Corona pandemic they may not answer immediately and I kindly ask you to be patient.
hoary grove
The event finals are in 24 hrs I filled the form out 2 months ago
You want me to wait till after the event to devote my time to the event ?
onyx cairn
I got your point, please follow the given steps above and wait patiently.
hoary grove
Ggs daniel thanks gang once again
formal heron
@onyx dagger hey
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @formal heron. Remember to read through #faq before asking questions in the support channels.
formal heron
onyx dagger
State your issue.
onyx dagger
Accounts created in EEA regions cannot change their regions in-game. (Due to the Laws).
formal heron
EEA ?
south forge
my pubg account from my friend because he was jelus from me if my account was not unbanned then I will suicide I'd 5290450955 Nick name amcpablooo
onyx dagger
Yes. That let's you to delete your account.
That is the only way.
You may create another account outside of the EEA regions of you want to change your region in the Future.
night cloak
This does not work anymore
Bc of some reason i wrote exactly same thing but
It did not come to the last part of conversation in the pic
sick shale
What did you get instead?
sand flax
The servant has changed proprio motu from the Server Europe to the Middle East. Why did I do so, I didn't cause it?
verbal smelt
Hello, help please, I accidentally changed the server from Europe to Asia, can I not wait and change the server somehow through support?
ebon coral
please i have a probelm with the offical emulator which is freezing frame drop etc..
so i tried the tencent emulator and it was very smooth in game play and i might use it and delet the gameloop but i heard that the tencent emulator might banned me is that true i hope if u can inform me with those information as soon as possible and Thank you
steel wing
@night cloak can I repport an account whos profile picture contains sexual content
Ingame
Like really inappropriate content
Can I not drop the ID here?
Ok
sand flax
Please I need help , The servant has changed proprio motu from the Server Europe to the Middle East Ų i didnāt change the server
Thank you @vagrant tulip but I didnāt change the server Iām sure
@vagrant tulip so why changed from it self , whoās responsibility about this mistake ?
reef oyster
Hey I could not find normal 7 day room card in shop, did you guys removed in from global version?
reef oyster
<@!382982795636768768> so why changed from it self , whoās responsibility about...
Similar thing happened with me
Is there any pubg staff which can give appropriate reason on why is the room normal card removed, as it is less costly then advanced one? And why does global not have 30 day room card like global @night cloak ?
steel wing
Actually I went sus because the form was for cheaters xD
reef oyster
Please refrain from replying just to increase the rank, my question is very clear. I know about rp but that not what I am looking for
Thanks, I hope sone real pubg employee can answer this
balmy jetty
I just got false perm banned and I need to talk with someone to try and get me unbanned
polar marshBOT
@balmy jetty:
night cloak
My account was hacked please help me They unlink my Facebook and connect whit google play
dawn widget
There's a bug that change your server if you join a squad that has their main server set different from yours. It happen to me when me Server Asia and someone from Server South America invite me and i accidentally accept the i leave the lobby after i leave the lobby my server has changed to South America this bug happen around November. Please change.my server back to Asia
ID:5287588241
Device: Redmi K30i 5G
Wifi/Cellular: Wifi
Country: Malaysia
tacit night
Hello
dawn widget
This is the last time i reported to PUBG and after this if my server not change back to Asia. Don't ask me what im going to do with PUBG
tacit night
Me server has changed by it self what the heck is this Clutch
weak ledge
Hello
storm flumeBOT
Please do not use languages other than English, @celest beacon. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
celest beacon
I lost my account
light ocean
My account get hack i need help
bright bridge
it's been a month and you didn't put the sale š”š”
sick shale
@bright bridge This is a regional event, ask in MENA server please (You can find the link in #735483472432594994 3.1)
light imp
Hello,my account was banned for nothing,can you help me please
polar marshBOT
@light imp:
crystal oak
hi
stole my account , who can help me ?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @crystal oak.
Please avoid going off-topic, @frigid yew @dull basin. You may have unrelated conversations in #chat.
crystal oak
Please contact the customer service via the in-game settings for further assista...
mine was tied through twitter. he stole and changed the name and password
potent fossil
Is there somebody? I need help regarding Conqueror tier..
My rank is under 500 since last night it was like 388 and now it's 407 server refresh 12 mins ago but didn't got Conqueror yet!
sick shale
@potent fossil Can you check now
potent fossil
@sick shale I got it.. thankyuh
sick shale
Cool, @potent fossil Congratulations!
potent fossil
@sick shale Thank youu š„ŗā¤ļø
bright bridge
@bright bridge This is a regional event, ask in MENA server please (You can find the link in #735483472432594994 3.1)
@sick shale
i don't understand ?!
sick shale
@bright bridge We don't have information about this event, it's handled by the regional team, you can ask about it in MENA server
bright bridge
what's is mena server that's what i don't understand šš½āāļø
sick shale
what's is mena server that's what i don't understand šš½āāļø
(Middle East & North Africa), it's a regional community server. You can find its link in #735483472432594994 3.1
light ocean
@sick shale hi can you help
sick shale
With?
light ocean
my account get hack
sick shale
Do you have access to your account from another login method?
sick shale
If you still have access then contact customer service in-game, we cannot help with account related issues
light ocean
I can enter a link facbook but he link his Twitter, so he can enter me as well
night cloak
I just got scammed when changing my name. I copy and pasted this, āćåå įŖå°ŗä¹å±±ćā and it turned out like this
sick shale
@night cloak Some special characters don't work in-game
night cloak
Bruh
north hawk
Please help, i cant change my region cuz its part of EEA and i donāt even live in EU.. i have had this problem since they added the region change option and I contacted the support but no help was givenŲ i missed a lot of events cuz of this problem...
sick shale
@north hawk There's no solution for this, just create a new account
north hawk
<@297380746795024384> There's no solution for this, just create a new account
Bro my account is lvl79, with 5 upgraded weapons, i cant just switch to a new accountŲ there must be something to do to solve this!!
sick shale
Unfortunately no, there's nothing to do. Due to EEA laws
north hawk
@sick shale lucky me, my account is part of EEA and i donāt even get their events on my account cuz i donāt live there and i donāt get the events of my region cuz mine is part if EEA, this is really something..
clear berry
Why tf my fps drop and game starts lagging heavy like I am playing on medium frame rate sometimes now? I use xr and play on smooth extreme lol
night cloak
same
dark sinew
Hi. can you help me. In solving the problem of changing the server. by mistake
night cloak
You have to wait 60 days
dark sinew
@night cloak But I have a terrible chop in the game. And I cannot play in a high server šš
hoary grove
Ahh chance an admin can get back with me tonight?
forest lynx
Hello
I m streamer and i have videos for two cheaters i want report them
From where i do it
hybrid pike
Hello guys
I just got a random banned and I didnāt do nothing am not aimboting or X-ray
polar marshBOT
@hybrid pike:
forest lynx
@olive dove yes
olive dove
<@627404010319642634> yes
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, feel free to submit this form in compliance with each required field. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and insert as links.
http://cheater-report.pubgm.cc/
forest lynx
Yes i do all of these
Video 2 minutes traveling to kill players using xray vision
The know where the player is
They
olive dove
Got it @forest lynx , you may follow the steps in the previous message to report this cheater.
lost steeple
Hey guys. I got a question. That my pubg account got logged into a new version. Of pubg and I have an ios and it is not working there. Can any of help me out. How can I log in my new version of account in ios?
olive dove
Hey guys. I got a question. That my pubg account got logged into a new version. ...
It seems like your account has been compromised, you need to contact the in-game customer support regarding this issue.
forest lynx
I do and i report them i hope pubg answer
lost steeple
It seems like your account has been compromised, you need to contact the in-game...
I sure will try this. Thank youuuā¤ļøā¤ļøā¤ļø
olive dove
you are welcome. ā¤ļø
undone bear
Hi, may I ask if the Christmas market event has already started?
forest lynx
@olive dove from 1 week no answer from pubg support inside game they said your report under investigation
night cloak
@dark sinew there is no other way
olive dove
Hi, may I ask if the Christmas market event has already started?
you mean holiday market, right?
olive dove
<@627404010319642634> from 1 week no answer from pubg support inside game they s...
It takes time till the reported accounts data get processed, once a violation has been found the account will get the ban pan.
So please be patient about it, Thanks
glossy summit
what to do if I accidentally change the server
forest lynx
@olive dove i know but they travel from long distance to kill player inside house and he not move
This is approve for they are cheaters
azure agate
Have you guys experienced this problem? I login to my pubg account today and a notification showed up, saying my account has been logged in with a newer version of the game, and can no longer log in with an older version. Please update to the newest version.
olive dove
@azure agate
It seems like your account has been compromised, you need to contact the in-game customer support regarding this issue.
azure agate
I have contacted them and still havenāt gotten an answer.
olive dove
I have contacted them and still havenāt gotten an answer.
The customer service receives a large number of support requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. However, the response time depends on the number of support requests. You are therefore kindly asked to wait patiently. If you are not contacted within a reasonable time span, please reply to the support ticket with a kind reminder.
hoary grove
@olive dove still no help event in 30 hrs
Iām dying a million deaths on razor blades
olive dove
@hoary grove
#discord message
olive dove
How can we help, @torpid sphinx
torpid sphinx
ok
knotty raft
I have been baned for one day and there is no reason
polar marshBOT
@knotty raft:
fleet terrace
Hi sar my server was changed by mistake by middle East and I want change the server to Asia
night cloak
Hi sar my server was changed by mistake by middle East and I want change the ser...
you were answered yesterday
night cloak
Bantu ramaikan<:pubgmRp9:668200838925123610>
please use english
fleet terrace
Please try to help me
night cloak
Please try to help me
you were answered yesterday
night cloak
please read messages from here again
night cloak
we cant help you it is new rule by pubg they gave all a second chance
night cloak
1st december was last date 
fleet terrace
Now is 20 December now
night cloak
last date is over
fleet terrace
Next date of over??
night cloak
now no more last chance
fleet terrace
Ok thanks
novel solstice
hello please someone help me my account was ha --ed by someone he stole my twitter i get twitter back but i open the game it gives me account opend in newer version someone tell me he changed the src version and give me way to log in when i log in i found he add a google play and email to the account i contact the support in the game but no respond from yesterday please is there's anyway to get it back i spend alot of money on the account i have receipt from 2 years and everything i have 11 conqueror on my acc and unique destiny it's so important to me please someone help
olive dove
Please report this in #old .
Contact in-game customer support as we can't assist with account related issues. @novel solstice
olive dove
That is great, @spare coyote.
Thank you for repoting this cheater, keep it up.
onyx plover
I wanna join to Contributor team what should be doing ?
onyx cairn
Reading through #735483472432594994 at very first.
olive dove
upper wolf
Have a problem with my new device please support
night cloak
what is the problem
upper wolf
id 5264505952
Device iPhone SE 2020
Just said that i downloaded a cracked version
night cloak
id 5264505952
Device iPhone SE 2020
Just said that i downloaded a cracked versio...
u use pubg KR?
upper wolf
The device is just new bought it today
olive dove
Is your account banned, @upper wolf
upper wolf
No global
upper wolf
Is your account banned, <@702805259671830568>
Yes for one day
night cloak
@olive dove it is a bug that many face
night cloak
Yes for one day
Rip you got tier reset too
olive dove
Please check the pinned messages in this channel, @upper wolf .
upper wolf
Rip you got tier reset too
No way !!
olive dove
<@!627404010319642634> it is a bug that many face
This is inaccurate, pleasecheck the pinned messages in this channel.
left portal
How I play game for peace
night cloak
No way !!
I know right, i was about to go crown on first week of season and could have go conqueror, but just got app crack thing and got tier reset
olive dove
We only provide support for the global version of pubg mobile in here. @left portal
upper wolf
But itās not cracked !! Just downloaded from the app store from a new device
left portal
@olive dove okay
night cloak
But itās not cracked !! Just downloaded from the app store from a new device
yeah i think its just some error, many people faced this problem including some youtubers
upper wolf
This is inaccurate, pleasecheck the pinned messages in this channel.
Can u please send the link of the pinned message i canāt find
olive dove
Can u please send the link of the pinned message i canāt find
This should answer your question:
#questions message
night cloak
so.... we'll get our rank back if i contact customer service
upper wolf
Will they answer me?
night cloak
Will they answer me?
they will but, no clue if they will give ur rank back
olive dove
so.... we'll get our rank back if i contact customer service
If your account data is clean, then it won't be an issue.
olive dove
Will they answer me?
You will get answered based on your chat input.
night cloak
If your account data is clean, then it won't be an issue.
so they will give my rank back,
olive dove
You may state your feedback regarding the game and the anti-cheat system in #old. @night cloak
night cloak
You may state your feedback regarding the game and the anti-cheat system in <#65...
i have given it 2 times
many others also gave
scenic warren
Is playing with friends that plays on other server than I play in get ban or something?
olive dove
so they will give my rank back,
My answer is clear, your account data will be checked. If any abnormalities have been detected then the punishment remains, otherwise it should be lifted.
olive dove
Is playing with friends that plays on other server than I play in get ban or som...
Is your account banned? Or your server has changed?
upper wolf
So am i able to log in by the same device after ban time finished?
Iām sure about the device and app store itās all original
olive dove
Iām sure about the device and app store itās all original
If you think the device has any issues, you may avoid using it to be on the safe side.
night cloak
Is Tap Tap 3rd party app store @night cloak
upper wolf
No i just unboxed today š¢
night cloak
Yes.
night cloak
Yes.
but many download pubg from there and doesnt get banned
and poor IOS users get banned
night cloak
Refer to pinned messages.
night cloak
Refer to pinned messages.
i read it
Then whyāre you still asking me when it clearly states for you to contact in-game support?
night cloak
Then whyāre you still asking me when it clearly states for you to contact in-gam...
my account isnt banned but i asked a doubt
night cloak
Which live streams, @gilded steeple?
night cloak
here you can watch E sports events
gilded steeple
ok
celest shadow
Hello, @gilded steeple. Please refer to this message in #community-news for all the social media of PUBG MOBILE ESPORTS:
gilded steeple
ok
night cloak
Hello I would like to know if using the enjoyCZN file to get 60 fps would lead to ban or not? I only added it , didn't change any game file
willow pewter
Sir ny server was changed accidentally almost 1 week ago. I usually play in asia. Now in game its middle east. Please sir help me. Its tough to play in Middle east due to high ping. Please help.
Id: 5251727321
Device: k20 pro
Cellular
Country :Bangladesh
upper wolf
I can not contact in-game the customer service, just get auto messages
I get tier reset cause of the same ban !!
clear spindle
Sir ny server was changed accidentally almost 1 week ago. I usually play in asia...
You can change it after the cooldown.
storm flumeBOT
Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
clear spindle
I can not contact in-game the customer service, just get auto messages
We cannot help you with that, try contacting the in-game again.
north mortar
Much people have 0 Damage with M416 plz can you fix it ?
upper wolf
We cannot help you with that, try contacting the in-game again.
So how can i contact them?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @upper wolf.
Hello, @north mortar!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
blazing talon
Why they give band for 10 years and Iām not a hacker and also I didnāt played with a hacker!!?
ID: 5191760188
Device: IPhone 11 Pro Mix
Connection: cellular data
Country: Saudi Arabia
polar marshBOT
@blazing talon:
fossil pumice
@clear spindle pls unban the game in INdia
clear spindle
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
spice dawn
thank you! pubgm team, One hacker successfully went to hell !! š
untold ore
why my friends not get ban, after using cheat. now he reach conqueror in 4 days. he told me using VIP cheat š¦
storm flumeBOT
Hello, @untold ore!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
spice dawn
i have my one pubg mobile friend he claim on my live stream video, he is use cheat for rank push
onyx dagger
I did not understand what did you try to say, @spice dawn.
Did you mean that he does livestream with hacks?
spice dawn
i am a youtuber when i am live stream one pubg mobile player say i am use hacks for pushing my rank !
sorry for my bad english
onyx dagger
We cannot help that. Try telling him that you're not a Hacker?
spice dawn
@onyx dagger no no, wait
onyx dagger
??
storm flumeBOT
Hello, @spice dawn!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
spice dawn
yeah i want to report him he is use esp hacks, and claims that he is using esp hack
onyx dagger
I see.
spice dawn
yes, i am already banned 10+ hackers from the report š
onyx dagger
That's great!
spice dawn
Thank You! @onyx dagger ā¤ļø
onyx dagger
:)
night cloak
It is not possible to hide your KD, @shut dagger.
shut dagger
@night cloak in match
heavy vortex
To hide your stats in match you can disallow it from settings. @shut dagger
night cloak
Why is the game so laggy?
night cloak
Its the game not me
onyx dagger
That's what.
night cloak
The game is so broken
onyx dagger
Kindly refer to <#638363268565565461> **4.9**, <@456226577798135808>.
Here's your answer.
onyx dagger
If those solutions didnt work, I suggest you to Upgrade your Device.
night cloak
Upgrading to ios 14 is so dunb lol
onyx dagger
Everyday, @tawny ravine.
tawny ravine
I submitted yesterday but no response,
onyx dagger
No would reply there, @tawny ravine. The Tencent staff members go through that channel regularly.
shut dagger
@heavy vortex still showing
tawny ravine
So I can expect for those bugs to be solved , right}? @onyx dagger
onyx dagger
Yes, @tawny ravine. It will be fixed soon, hopefully. :)
night cloak
Hey there
I have this skin in my backpack
But it doesnāt show in my gun
Why?
onyx dagger
Maybe you didnt select the skin, @night cloak.
night cloak
If I didnāt select the skin
It didnāt show in my backpack
onyx dagger
It wont.
night cloak
Whatš³
Can pick up gun with skin?!
onyx dagger
It is a Bag, @cyan citrus. And I dont think it is possible.
And you cannot, @night cloak.
night cloak
I had the skin
cyan citrus
@night cloak yes but it won't show on your gun , only in bagpack
lol my message is deleted , i have no idea why
onyx dagger
Kindly read his issue above again, @cyan citrus.
night cloak
Kindly read his issue above again, <@406417233124917248>.
šš»šš»
night cloak
Whatš³
Can pick up gun with skin?!
The gun skin of the enemy's appear when you pick up his loot...in ur backpack slot...its a glitch
onyx dagger
You should've applied the skin from the lobby before you play a match, @night cloak.
cyan citrus
I already did and answered correctly
cyan citrus
You should've applied the skin from the lobby before you play a match, <@4562265...
hhhh he don't own this skin , its just a bug
cyan citrus
š
night cloak
You should've applied the skin from the lobby before you play a match, <@4562265...
I did that many times
But still doesnāt show in the game :((
night cloak
I did that many times
But still doesnāt show in the game :((
Bro its a glicth...
night cloak
hhhh he don't own this skin , its just a bug
Whoah
I told you I have that skin in my inventory
onyx dagger
Read my message above. Next time, make sure you actually apply the skin, @night cloak.
night cloak
Read my message above. Next time, make sure you actually apply the skin, <@45622...
I selected the skin bro
Iām sure
wooden hemlock
I suddenly bought 2 Royale passes on Midasbuy (because on the first one itās say failed than I buy again) now total of 2 royale passes in my acc. How can I get refund from that?
onyx dagger
Do you face the issue in every match, @night cloak?
night cloak
Do you face the issue in every match, <@456226577798135808>?
Yes
onyx dagger
Sadly, you're not able to Refund, @wooden hemlock.
Did you try using a drop weapon, which is not from an enemy too, @night cloak?
night cloak
Do you face the issue in every match, <@456226577798135808>?
Sometimes it doesnāt show in my backpack too
night cloak
Did you try using a drop weapon, which is not from an enemy too, <@4562265777981...
Yes
onyx dagger
Now that can be because you might not have downloaded the packs.
night cloak
Now that can be because you might not have downloaded the packs.
I did that
night cloak
All right. Please report the issue in <#654220590462402560>, <@45622657779813580...
OK
Thank you bro
onyx dagger
You're very welcome! š¤
wooden hemlock
Sadly, you're not able to Refund, <@466629482065821697>.
So how can I reach to midasbuy support?
night cloak
@wooden hemlock For customer service, please send email to help@midasbuy.com.
night cloak
How to report hacker YT streamers if we don't know his ID in the link? 
You can always look through his content to find his ID.
It is not there
He blurred it
He blurred it
onyx cairn
Report his channel directly. 
night cloak
But it is required to type ID also
night cloak
5474785684 this player is teaming in solo rank in NA how do i make this guy surely banned
Actually pubg can ask to remove that content it happened to one of my friend he had to remove his content but I don't know how to report his channel
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
onyx dagger
Feel free to discuss a out this in #pubg-mobile. :)
night cloak
5474785684 this player is teaming in solo rank in NA how do i make this guy sure...
Please report such users in-game.
onyx cairn
Would you please just follow the given steps instead of commenting every reply?
night cloak
Where to send report to ban a cheater?
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
night cloak
Cant send any link and screenshots but oh well i will make sure teamers and hackers shall be punished
Please report such users in-game.
night cloak
> Please report such users in-game.
I know only the username. How to get user id?
Whatās his username?
Click his profile.
I can see less cheaters nowadays but many teamers but good work pubg teamš
Glad to hear, @night cloak! Feel free to provide your feedback regarding your PUBG MOBILE experience in #old.
night cloak
Click his profile.
How to do that?
This is the users numeric ID, @night cloak. 5647515080.
Thx
I know a lot of bugs in game that help players to cheat each other... do you have bugs bounty program?
storm flumeBOT
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
night cloak
I mean that I donāt want to report them for free
mortal apex
I mean that I donāt want to report them for free
What u mean?
U can report them via #old.
night cloak
I mean that I donāt want to report them for free
reporting is free
night cloak
What u mean?
I mean that I can report if pubg have a program with money motivation for that
night cloak
I mean that I can report if pubg have a program with money motivation for that
I know them about 50 PCs
mortal apex
I mean that I can report if pubg have a program with money motivation for that
Why would u want to report with money? Anyways this is not the place to talk about this.
night cloak
Why would u want to report with money? Anyways this is not the place to talk abo...
Because I donāt want to waste my time for free
mortal apex
Move to #chat. Please š
mystic tangle
I'm trying to unfriend someone I see in my friends list but when I go to Batch manage this user is not there in the list. How can I unfriend this person?
celest shadow
We do not have "bugs bounty programs" here, @night cloak. You are free to report any bugs that you encounter in the game or through #old.
night cloak
So im not gonna to waste my time
left portal
My game network error how to fix
onyx dagger
Region/Country, @left portal?
left portal
India
storm flumeBOT
Please refer to this channel's pinned messages for further information, @left portal:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
night cloak
Hey guys! I couldnāt log in due to āserver maintenanceā for about 2 weeks now. Iām in China, playing the regular PUBG Mobile (not Game for Peace). If I turn on VPN, I get into the game, but get prompted to create a new character, my old one seems gone. My friend can log in normally playing the same game on the same WiFi. Need help urgently. Thanks!
onyx dagger
Firstly, VPN is not Recommended, @night cloak.
And, you may try to login via your Linked Social Media accounts.
night cloak
@onyx dagger I have linked Game Center to PUBG Mobile. Whenever I try to use it to log on, I get āserver under maintenanceā. When my friend uses his Game Center to log into his account (same WiFi, same time), he gets in. š¤
onyx dagger
Try reinstalling the game.
night cloak
Did that twice already. Also logged out Game Center, restarted the phone - didnāt help.
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @night cloak.
night cloak
@storm flume I did that, but there was no response. Seemed like the service / chat got stuck.
according to google PUBG global doesnt work in china 
@night cloak
@night cloak They took it off the Chinese App Store a while ago. But you can still download it if youāre logged into a non-Chinese Store. Some time last year it stopped working on 4G, but on WiFi is still ok.
@night cloak
@night cloak Yup yup, I know that. š But it works on my friendās phone (here in China) just fine, whereas on mine, it doesnāt. Thatās the part that confuses me. I think the issue is, that PUBG doesnāt recognize my Game Center login...
but we cant help it is banned in china
Oh, youāre limited by policy?
yes
slim cargo
I just got a new phone, I want to keep my old account but want to change how itās linked... if I just change how it is linked on my old phone will that keep all my data saved?
night cloak
I just got a new phone, I want to keep my old account but want to change how it...
yes
slim cargo
So if I made a new Twitter account and linked it to that it would be fine?
night cloak
So if I made a new Twitter account and linked it to that it would be fine?
yes it would be fine
slim cargo
Okay thanks, just wanted to confirm šš»
night cloak
yes
Got it. But frankly, in my case that isnāt the real issue. Iām German and I use the German App Store. I just happen to be in China temporarily. Iām sure my problem isnāt the Chinese internet, if I was back in Germany, I still canāt log in my game. š My problem is, that PUBG doesnāt recognize my Game Center account. Instead of getting me into the game, it prompts me to set up a new character...
night cloak
Got it. But frankly, in my case that isnāt the real issue. Iām German and I use ...
where are you now in china or germany
brisk sail
night cloak
where are you now in china or germany
Right now in China.
brisk sail
Help
night cloak
Right now in China.
when you reach germany try logging in again and check if the same problem exist report here
night cloak
when you reach germany try logging in again and check if the same problem exist ...
Alright. Thanks for the feedback!
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @brisk sail.
wraith cargo
I accidentally change my server to KRJP. i didn't know there is gonna be a cooldown for 60 days. how do i change my server again to asia server?
wraith cargo
Ok.
floral holly
ŠŃŠøŠ²ŠµŃ, ŃŃŠ¾ŃŠ½Š¾ Š½ŃŠ¶Š½Š° ŠæŠ¾Š¼Š¾ŃŃ. ŠŃŠæŠøŠ» 1800 uc ŃŠµŃŠµŠ· QIWI, Š½Š¾ ŠŗŠ¾Š“ Š½Š° ŠæŠ¾ŃŃŃ Š½Šµ ŠæŃŠøŃŃŠ». Š£Š¶Šµ ŠæŃŠ¾ŃŠ»Š¾ 2 Š“Š½Ń
storm flumeBOT
Please do not use languages other than English, @floral holly. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
floral holly
Hi, I need help urgently. I bought 1800 uc through QIWI, but the code did not arrive by mail. It's been 2 days
hollow lodge
HELP Can I unlink my 3 login email?
night cloak
Hi, I need help urgently. I bought 1800 uc through QIWI, but the code did not a...
you used 3rd party website to buy UC we cant help you with that
onyx dagger
QIWI is not a Verified website for PUBG MOBILE to buy UC, @floral holly.
Only MidasBuy is.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @vagrant tulip. Remember to read through #faq before asking questions in the support channels.
Please contact the customer service via the in-game settings for further assistance, @hollow lodge.
hollow lodge
In Game Takes Time Plz Any Mod Help Me What To Message
floral holly
I bought UC through the official kiwi website, the code comes from there and you write it to midas buy
onyx dagger
That is the only way, @hollow lodge. Did they reply?
floral holly
It turns out I was deceived?
hollow lodge
Bro Steps Available That What Messages Should I Send Them?Because Last Time I Didn't Get An Reply @onyx dagger
hollow lodge
3 Login Email @onyx dagger
onyx dagger
Tell him to be patient as it may take some time to process the report, @vagrant tulip.
As the Email link feature is still in the BETA version, i do not think you will be able to unlink it, @hollow lodge.
hollow lodge
I lost it actually my email is hacked and it's in pubg 3 login so kindly remove my email from 3 login
floral holly
onyx dagger
You may create a Conversation with them, @hollow lodge .
hollow lodge
Brother can you guide like what messages should I send them because I talked before too for email unlink @onyx dagger
But didn't get reply
onyx dagger
You may tell them that My email is now hacked, which is linked to my Game account, and I would like to Unlink it, @hollow lodge.
Just a Min, @floral holly.
hollow lodge
It's 3 login should I write this too?
onyx dagger
Patience, @vagrant tulip.
Yes. @hollow lodge
All right. You may try contacting the Customer Service about this, @vagrant tulip.
It is not the Official site to buy UC, @floral holly.
Just from MidasBuy and in-game.
floral holly
But can I get the money back somehow?
onyx dagger
I do not know about that, @floral holly.
Next time, please remember to purchase UC from the in-game system or https://www.pubgmobile.com/pay
carmine dune
ID: 525881829
Device: IPhone 11 Pro Max
Connection: WiFi/Data
Country: Indonesia
I have gyroscope issue . my gyroscope sometimes will be reverse itself . Can u fix that?? please... i don't know how to fix it
onyx dagger
Try restarting your Device, @carmine dune.
Kindly do not share those type of screenshots here, as it reveals your Email, @floral holly.
It might take some time to process the report, or the report is ignored.
You're very welcome! š¤
And if you still have issues, you may try contacting the Customer Service of the said website, @floral holly.
stuck summit
Good day sir. Im having a problem with my account where I can not participate in the bonus challenge. The button of the challenge is not appering at all and I dont know how to fix it. Thanks in advance.ā¤ļø
stuck summit
I did many times actually, and actually Im having this problem since I created my account. The button never appears.
I tried to report the problem but Im not getting any reply
onyx dagger
Bonus Challenge might not be available for you, @stuck summit.
stuck summit
Then what is the point of recieving the bonus challenge vouchers if I cant participate in it
onyx dagger
You may use it when it comes back.
manic thorn
How can I restore my stolen account?
carmine dune
@onyx dagger yoo it was fixed!!! Thankyou sir really appreciate your advice , GBU
onyx dagger
That's great to know, @carmine dune. And You're very welcome. š¤
onyx dagger
How can I restore my stolen account?
Do you have the access to your Game account?
vocal pumice
Hey i have a question can you copy the layout from the style 1 to style 3?
manic thorn
No, He unlinked my Facebook account.
fleet sky
@manic thorn ping the person that's helping you to let him know you're still there
manic thorn
does he have acess to his account any way
Yes
onyx dagger
You need to have access to your game account in order to do something, @manic thorn.
vocal pumice
Hey i have a question can you copy the layout from the style 1 to style 3?
Anybody know?
onyx dagger
I dont think so, @vocal pumice.
vocal pumice
I dont think so, <@303513920847740929>.
Ok thanks
onyx dagger
You're welcome!
onyx briar
why is there blood but no hitmark
just why?
its not fair
i hit him awm 2 times
brisk bronze
is the bonus challenge still a thing?
onyx dagger
It is available only for some regions, @brisk bronze.
brisk bronze
i havent seen it for 4 months thats like 2 seasons
night cloak
it wont be available for your region
serene folio
Hi my account INFslappy | 526289984 has stilled , I'm have screenshots full buys , support in the game don't help. HELP ME PLS.
onyx dagger
Banned, @serene folio?
serene folio
no
onyx dagger
Then?
serene folio
linked play games
willow pewter
i am playing on k20 pro. But seems that opponent moving like Thunder suddenly. Why is this happening? My ping is 70/80
onyx dagger
I'm sorry but I did not understand, @serene folio.
heavy vortex
Hacked? @serene folio
serene folio
Yeah
serene folio
Yeah
onyx dagger
You may try unlinking the hacked social media account.
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @serene folio.
serene folio
Contact server don't talk for 15 days
gilded steeple
why do I have 600 to 900 ping every time while playing
polar marshBOT
@knotty seal:
gilded steeple
why do I have 600 to 900 ping every time while playing
??
bold saddle
Is there an admin?
subtle dagger
Hello. I was on the days of exams and I was going to enter my account, then I discovered that he had been stolen. I entered my friendās account to be surprised that my account name was changed and hacked
This happened a month or a half ago
tidal adder
Guys please help to fix this and even my bullet is not recording although my ping is 88-100ms
@storm flume can you help me
serene folio
U can't help ? @onyx dagger
onyx dagger
Refer to the bots message above, @serene folio.
You might have shot the enemy in different areas, @tidal adder.
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @subtle dagger.
onyx dagger
why do I have 600 to 900 ping every time while playing
Try using DNS.
night cloak
Change region in my account doesnāt exist can you guyās help me ?!š„ŗš
clear spindle
As you have created the account by selecting Europe you won't be having that option due to EEA rules, @night cloak. Nothing can be done on that.
It's your internet issue, @tidal adder try using a different network.
night cloak
š I want the arabic male voice chat bro @clear spindle
clear spindle
You can try creating a new account for that.
night cloak
<@456226577798135808> help me
what help do you need
remote shuttle
When I'm opening the game it is automatically restarting
night cloak
are you from india
remote shuttle
No
night cloak
ok does the game restart
remote shuttle
Yep
umbral tiger
guys
night cloak
i didnt understand your problem can you please elaborate @remote shuttle
umbral tiger
hello ,
i want to change my e-mail or unlink it please how can i do
remote shuttle
What is meant by elaborate
night cloak
hello ,
i want to change my e-mail or unlink it please how can i do
contact customer service
umbral tiger
where it?
night cloak
What is meant by elaborate
explain more
umbral tiger
remote shuttle
When I am opening the game the game is automatically being shutdown
umbral tiger
which?
night cloak
there is a help on top right corner
night cloak
and choose what
general
umbral tiger
and?
night cloak
When I am opening the game the game is automatically being shutdown
I diddnt understand a moderator will help you
umbral tiger
@vagrant forum ?
remote shuttle
When I am opening the game the game is automatically being shutdown
vagrant forum
Click on the chat button on the top right, @umbral tiger.
vagrant forum
Could you share a screen recording of the issue, @remote shuttle?
Feel free to block the user, @umbral tiger. We do not moderate DMs.
remote shuttle
@night cloak help me š
umbral tiger
@vagrant forum can come dm help me?
onyx dagger
Did you mean that the game crashes, @remote shuttle?
night cloak
<@456226577798135808> help me š
neko will help you i didnt understand your problem
remote shuttle
@vagrant forum
vagrant forum
I read about your issue above. It's not possible to unlink the email, @umbral tiger. You may try contacting the in-game customer service but it's still unlikely that it would be unlinked.
remote shuttle
Can you help me
onyx dagger
Answer the question above, please.
remote shuttle
@vagrant forum When I am opening the game the game is automatically being shutdown
umbral tiger
@vagrant forum ihave to try can u till me what i have to say to them?
vagrant forum
We cannot help you unless you do not explain exactly what the issue is. I told you to share a screen recording of the issue but you keep repeating yourself, @remote shuttle.
remote shuttle
Ok i will share you
vagrant forum
<@!564841672173682708> ihave to try can u till me what i have to say to them?
Just explain them why you want to unlink it. The bot will ask you several questions, just answer them accordingly.
remote shuttle
I'm getting that problem in pubg kr version
umbral tiger
@vagrant forum ok can u tell me what i have to start with say it?
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @remote shuttle.
remote shuttle
I'm also getting that problem only in pubgm
umbral tiger
?
vagrant forum
<@!564841672173682708> ok can u tell me what i have to start with say it?
"I would like to have the email linked to my account to be unlinked" or something along the lines.
remote shuttle
I'm also getting that problem only in pubgm
remote shuttle
@vagrant forum
vagrant forum
I told you to click on this, @umbral tiger.
umbral tiger
and i clicked
remote shuttle
@neko pls help
clear spindle
We cannot help you with issue related to the KR version, @remote shuttle.
remote shuttle
I'm also getting that problem only in pubgm
undone bear
you mean holiday market, right?
Ya
night cloak
@remote shuttle are you from india
remote shuttle
Nobody help me:(
onyx dagger
You might have shot the enemy in different areas, @tidal adder.
Also, feel free to report the issue in #old.
remote shuttle
Now move to a discussion channel.
Can you give me that server link
clear spindle
There's no Discord server for KR.
tidal adder
@onyx dagger na mate I can feel the difference it is happening since my last update
remote shuttle
There's no Discord server for KR.
So who can help me
night cloak
So who can help me
ask customer service of KR version
gusty bridge
How to solve account being logged in by another person ?