Okay.... Thanks for your support
#questions
grand oyster
night cloak
Hello @clear spindle
Hello
As i have already mentioned, I was streaming PUBG Mobile, around 3-4 month, I've got huge comunity in Georgia(15K Subs) , And I'm one of the main content creators in this game in Georgia. I was using the official emulator Tencent 7.1. have never used any cheats or any illegal programs for the game. I was clean from the beginning and all of my streams are saved, on my youtube channel if you'll need the proofs.
First time couple month ago you have frozen my account, then, in 3 days you took it off by yourself without any explanations. Now my account is banned for 10 years, without any reasons. So first of all, Me and all of my comunity would like to know what is the reason of this ban. And We are demanding of unbanning this account as soon as possible.
Also we have the data base of every download on every drive of my pc if you will need the proofs.
In game name: pgCOMA ID: 5166126844
Youtube Channel( For The proofs) : COMA
polar marshBOT
@night cloak:
night cloak
Hello! You can help me with the transition to the Europe server, since I live in part of Europe.
Can you hepl me with that?
clear spindle
Transition??
clear spindle
You have to wait for the cooldown.
grand oyster
@clear spindle are you official moderator of pubg mobile
heavy vortex
discord server 
trim orbit
@devout geode bro how can i find when i created my account
grim relic
What ever it is, Plz fix that Server change in Room affects the settings change for 60 fooking days , No one wants that kinda thing. Pass this info to Game developers asap , because of this so so so many players r affected 🙄🙄🙄
clear spindle
What ever it is, Plz fix that Server change in Room affects the settings change ...
Report that in #old.
@trim orbit You can check your social media account settings or in the game achievements.
trim orbit
how can i access it
grand oyster
Hey @clear spindle ...are you official moderator of pubg mobile?
clear spindle
Hey <@756880767837274213> ...are you official moderator of pubg mobile?
Moderator of PUBG MOBILE Discord server.
night cloak
Tell me
grand oyster
Okay... Can I share your approved message to my friends?? @clear spindle
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
clear spindle
bro but some ppl have recovered theri guest acc
Have you made any purchase with that account??
trim orbit
nope
clear spindle
Okay... Can I share your approved message to my friends?? <@756880767837274213>
Could you explain ?
night cloak
Yes tell me why did pubg ban me for no reason
polar marshBOT
@night cloak:
grand oyster
@clear spindle you said That if I use VPN my friend's account will not be banned.... Can I share this message to my friends??
clear spindle
@trim orbit It wont be possible as you do not remember the account creation date.
trim orbit
bro i had a guest acc but i didnt link it to social media and i accidently deleted pubg so i contacted customer support they said all things are fine but they are asking register date
clear spindle
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
You may share this: @grand oyster.
night cloak
How can I remove the email linked to my account
clear spindle
bro i had a guest acc but i didnt link it to social media and i accidently delet...
Nothing can be done if you don't remember the account creation date.
@onyx plover you may DM the user regarding that.
night cloak
How can I remove the in-game email linked to my account
onyx plover
<@!623945841383702530> you may DM the user regarding that.
sorry rocky but i should be he answer.
night cloak
How can I remove the in-game email linked to my account
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @night cloak.
trim orbit
@clear spindle is their any way plz 😭 😭 i can find it plzz
night cloak
How can I remove the in-game email linked to my account @clear spindle
clear spindle
Unfortunately No, you can create a new account and link it with social media.
clear spindle
How can I remove the in-game email linked to my account <@756880767837274213>
The feature is in beta, so you can try contacting the in game customer service.
trim orbit
bro that acc has lot of mythics
bro do u know when tencent gaming buddy released
i dw the day when it released so it wil be helpful
clear spindle
You can google it or ask in Gameloop server.
night cloak
Pubg lite introduces the game does not help please help @clear spindle
clear spindle
???
clear spindle
Contact in game customer service.
clear spindle
PUBG LITE ??
clear spindle
Is your issue in PUBG MOBILE or PUBG MOBILE LITE ??
night cloak
Pubg mobile
manic monolith
how can I contact with pubg mobile support Because my account was hacked
clear spindle
Pubg mobile support introduces lite
then this is not making any sense.
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @manic monolith.
manic monolith
Please contact the customer service via the in-game settings for further assista...
They have not responded to me yet
night cloak
In-game support doesn't help @clear spindle
raw flint
Hello @clear spindle, still no updates
clear spindle
@night cloak only they could help you.
clear spindle
Hello <@756880767837274213>, still no updates
Report it in #old.
night cloak
Can i send you ss
manic monolith
can you help me ?
night cloak
But my game is turkish
clear spindle
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.
manic monolith
> Please be advised that the Administrators, Moderators, and Contributors of thi...
they told me in the game that they will take 60 days to check my problem and i can not wait
clear spindle
Unfortunately you have to.
drowsy trout
Today my friend im play with hom alwayes he now got ban 10 year so i will lost my account too ? He is use hack apps
clear spindle
Yes, if you have played with him to boost your rank.
olive dove
can you help me ?
Please refer to this message:
#questions message
white crane
Hi TEAM PUBG MOBILE,
After the new update of the server system, my server was set to Middle East and I was pushing my rank in Middle East since the start of the season. Now at present, I am at ACE 5 Stars and just a few points away from conqueror but today I joined my friend's team whose server is ASIA. He appoints me the leader and left the team, after that my server is changed to ASIA and my rank also. Please help me to get my server (Middle East) back so I can push my rank to Conqueror.
My Character ID: 5572672699
@lime juniper
olive dove
@white crane
please contact the in-game customer support regarding this issue, and feel free to list your issue in #old as well.
delicate plover
DNS safe or not safe?
white crane
@olive dove I have contacted the in-game customer service, but no reply from them till now. Can u help me to get my server back?
clear spindle
DNS safe or not safe?
DNS is safe to use.
delicate plover
How to trust ?
olive dove
<@!627404010319642634> I have contacted the in-game customer service, but no rep...
you can state your issue in #old, so we can further look at it.
olive dove
How to trust ?
This is the official PUBG mobile discord server.
grizzled surge
Is it safe to use a VPN when playing PUBG m
heavy vortex
Don't trust you tubers unless officials 
olive dove
Is it safe to use a VPN when playing PUBG m
VPN is not recommended to be used.
grizzled surge
Why?
olive dove
you may contact in-game support for further details regarding this, @grizzled surge
sonic badger
Does headphones actually make difference in PUBGM
olive dove
Does headphones actually make difference in PUBGM
That's a question to ask in #pubg-mobile , Serial.
For me as a player, for sure it makes a huge difference. For example, you can locate enemies from footsteps while they are in 40-50 m range.
night cloak
There Is No Option To Link My Mobile Number To My Pubg Account In Hungary Region.What Should I Do ?
thorn parrot
Hello ،
i changed my server to north america by mistake i used to play in europe server so can anyone help me with it
the id: 5473087372
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @thorn parrot.
crude vigil
I can’t access my account even though I’m running the latest version
drowsy basin
@crude vigil u logged in with another device
clear spindle
Contact the in game customer service.
worn iron
I was banned because I played with a cheater and he is not on the list of friends, so I feel wronged.He came with me randomly and then asked us to play again, and I did not know that he was using unauthorized methods
polar marshBOT
@worn iron:
crude vigil
@drowsy basin my account was hacked and the hacker can access my account. But what platform is he using that causing this ?
clear spindle
Contact the in game customer service for account related issues.
night cloak
Does pubgm support 120hz ? Because I got a phone that have 120hz screen
clear spindle
Till 90 FPS.
night cloak
So 90hz ?
Because i also have 90hz mode
Can my phone run it in low 90fps ? It has an octo core 2ghz and 8gb ram
clear spindle
You can enable the 90 FPS from the in game graphics settings.
night cloak
I don’t care if my battery is being hot a little but I don’t want it to burn that’s why I’m asking x)
karmic crest
clear spindle
I don’t care if my battery is being hot a little but I don’t want it to burn tha...
Won't be an issue if your device could handle that.
Please contact the in game customer service, @karmic crest.
agile root
My account has been banned for 1 week 2 hours ago can I know what violation of user agreement means? And what are the consequences of a ban?
polar marshBOT
@agile root:
shadow venture
When available this option stable
cloud jackal
I got free prime plus.Can i collect it? Or it’s lead to ban.
swift scaffold
Why do not they respond to e-mail? So that I know why my account was banned without any reason
polar marshBOT
@swift scaffold:
dry folio
I'm unable to report cheaters page isn't loading neither on data or wifi please assist
celest shadow
Can you please try clearing the cache and cookies of your browser, @dry folio?
dry folio
Ok I'll try
dry folio
Can you please try clearing the cache and cookies of your browser, <@48780881591...
Still not working... Do you think it might be a temporarily outage?
celest shadow
The website is still up and running, @dry folio. I am able to access it on my end. Are you able to paste the link on another browser?
:white_small_square: http://cheater-report.pubgm.cc
clear citrus
Need help to unlink the gmail from account some put his gmail@and use my account
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @clear citrus.
dry folio
See it's not working on data as well....i don't have other browse except for chrome
clear citrus
I did they show to me21 days
cinder widget
@polar marsh Please can you help me someone hack my account and like a google play i cant remove it because he alawas connect to the game with google play and he didnt get unlinked please help me ? ID : 5430687081
celest shadow
See it's not working on data as well....i don't have other browse except for chr...
Try reinstalling your Google Chrome browser.
clear citrus
@celest shadow
dry folio
Ok I'll try that as well
celest shadow
May I know your country as well, @dry folio?
dry folio
May I know your country as well, <@487808815912189953>?
I'm from Pakistan
clear citrus
Plzz help me someone hack my account and Need help to unlink the gmail from account some put his gmailand he use my account
celest shadow
Hello, @cinder widget. You should contact the in-game customer service for further assistance in this regard, and the customer service of your social media in question.
The in-game customer service will require that you provide a few information and screenshots to prove that you own the account. Please refer to FAQ 5.3 in #faq for further instructions on how to contact the customer service.
night cloak
Won't be an issue if your device could handle that.
Ok thanks
dry folio
Still not working I've just reinstalled chrome
I guess there might be a temporarily outage among server links that's why I'm not able to access that page
celest shadow
In that case, please try at a later time. Alternatively, you could try using a DNS or VPN to access the website should the issue persist later on, @dry folio.
celest shadow
Hello, <@453356724779352085>. You should contact the in-game customer service fo...
Please refer to my message above, @clear citrus.
dry folio
In that case, please try at a later time. Alternatively, you could try using a D...
I've also tried with Nordvpn but no luck I'll give it a shot bit later
celest shadow
All right. You can always report the player in the game by searching up the player's profile using his/her username or numeric user identification, @dry folio.
cinder widget
@celest shadow they take time to answer ?
celest shadow
Yes, it does. It is normal that the customer service takes time to respond to your support ticket, @cinder widget. We recommend you to be patient.
cinder widget
so after i send them a message they ask me email and write it then i wait in the caht pannel or they will send me back email ?
celest shadow
You will be responded in the support conversation you opened, not through your e-mail, @cinder widget.
cinder widget
okey
storm flumeBOT
Please do not use languages other than English, @shell surge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
sick shale
What's compte
shell surge
Pubg
sick shale
Bonus challenge is available in specific regions
shell surge
Even the country field does not appear
Two days ago a bonus challenge appeared, and now no
sick shale
What's your region in-game?
sick shale
If it was available before, then they're doing some optimizations so it will be paused until it's done, @shell surge check after few days
shell surge
They stopped it for 3 months and it appeared 4 days ago, but it disappeared again if you can help me
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @shell surge.
shell surge
Thanks
sick shale
@ornate pasture Is there any problem?
ornate pasture
likhba : I revived a notification from tencent that I got ba...d for 10 year but in File claim it shows for 1day . and Also I got ba....d today but it shows 15-12-2020 in notification and in file claim it shows 08-11-2020 . Pls help me I didn't break any rules
polar marshBOT
@ornate pasture:
thick nest
likhba : I revived a notification from tencent that I got for 10 year but in File claim it shows for 1day . and Also I got today but it shows 15-12-2020 in notification and in file claim it shows 08-11-2020 . Pls help me I didn't break any rules
polar marshBOT
@thick nest:
pallid tendon
How can someone report other players for teaming up
bleak snow
If anyone can help me I would appreciate it. I've been ranking on the NA server but somehow im on the Asia server now. I never played any games on the Asia server this season. So im not sure how this could have happened. Is there a way to fix this and put me back on the NA server
pallid tendon
If anyone can help me I would appreciate it. I've been ranking on the NA server...
I dont think so dude , but have hope,there r others whobknow how
bleak snow
@pallid tendon u can report people for teaming up if they are the ones that killed you. If not its almost impossible
bleak snow
If you go into your match history.
pallid tendon
Well,i wanted this info for my frnd,thnx
bleak snow
Np just tell them to go into their match history and find that game. Then click in it. There should be a report button
south flint
When will bonus challenge come in NA?
onyx dagger
No ETA, @south flint.
onyx dagger
How can someone report other players for teaming up
You may report them in-game.
onyx dagger
If anyone can help me I would appreciate it. I've been ranking on the NA server...
You may change the server after 60 Days.
south flint
What is ETA?
onyx dagger
Also, may I know how did the servers change for you?
Estimated Time of Arrival, @south flint.
south flint
Ok
onyx dagger
Alright.
south flint
But it will come back in the future right?
bleak snow
@onyx dagger I believe the server changed when I looked at the rooms
bleak snow
I believe so. It didn't even ask me to confirm
south flint
I believe so. It didn't even ask me to confirm
That's a bug
south flint
I believe so. It didn't even ask me to confirm
DM me
onyx dagger
Are you going to help him by using another bug, @south flint?
bleak snow
Will do. I only played 2 to 3 games since that day:(
onyx dagger
Sorry for the inconvenience happened.
south flint
Are you going to help him by using another bug, <@666484994427846658>?
Pubg need to fix the Bugs
storm flumeBOT
Hello, @south flint!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
quaint spade
Hello , This button is not showing me and therefore I am not taking advantage of many events in my region. Is there a way to resolve this ?
onyx dagger
This is the screenshot of your in-game settings, @quaint spade?
quaint spade
no
onyx dagger
Kindly share a screenshot of your In-Game settings here.
quaint spade
onyx dagger
Accounts created in EEA Regions cannot change their region in-game, @quaint spade. (Due to the laws).
quaint spade
can i change my region ? cz i am from africa not europe
wicked vine
He wont be able to, <@588592873545531408>.
Bro We can Change server 😐🤐 Using room card trick
wicked vine
Also, that bug is Fixed.
Sad
quaint spade
and there is bug in metro royal in emulator wa can t play it lol
wicked vine
Metro Royale mode is not available for the Emaultors.
Bro how can I report someone ??
wicked vine
A cheater, <@588592873545531408>?
Yes A Cheater And Scammer
storm flumeBOT
Hello, @wicked vine!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
quaint spade
onyx dagger
Yes, @quaint spade?
quaint spade
so why pubg give me metro royal cash and i can t play it lol
wicked vine
Yes, <@594012843980881929>?
I can't play this Mode That's why I said It ended 🤐🤐
wicked vine
Hello, <@588592873545531408>!
Should you encounter players that are cheating or...
I can submit Video there ?
onyx dagger
If you do play on mobile devices, you will be able to play Metro Royale. @quaint spade 
onyx dagger
I can't play this Mode That's why I said It ended 🤐🤐
Sad to know.
onyx dagger
I can submit Video there ?
Yes.
quaint spade
vestal thunder
wicked vine
Yes.
Thanks A Guy scammed My Pubg I'd And now he is using hacks on it so I wanted to ban it
onyx dagger
@wicked vine 
vestal thunder
do not use any application
mellow remnant
guys plss make server for Turkey 🤬
polar marshBOT
@vestal thunder:
onyx dagger
guys plss make server for Turkey 🤬
Feel free to share your Thoughts in #old.
tender stirrup
Why i got muted when i ask something about bn?
onyx dagger
State your issue, @tender stirrup.
orchid pawn
If i were baned for a week, is the second ban 10 years old, or is it determined according to error?
steel wing
Is GFX TOOL denied by PUBG TEAM?
storm flumeBOT
Use of unauthorized third-party software or methods, @steel wing, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
south flint
Why i got muted when i ask something about bn?
This is one of his issue I guess 😅
onyx dagger
Issue?
tender stirrup
Whose issue ?
south flint
Ya he is asking why he got muted
onyx dagger
You might have talked about any of the account suspensions, @tender stirrup. Anyways, what was the issue?
tender stirrup
You might have talked about any of the account suspensions, <@528264836098818051...
I just asked when pubg unban in india ?
Something like this
I got muted 2times
storm flumeBOT
Please refer to this channel's pinned messages for further information, @tender stirrup:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
night cloak
Hello
ID: 5197167961
My server is South America, and this is giving a connection error, (request expired) is not a problem in my wifi, I have tested it in other games, after the request expired error, the game says that the server does not respond and sends me straight to the login screen.
native coyote
When will a button come to remove the e-mail we added to the game?
native coyote
No ETA, <@731452268599312466>.
Feel free to share your Thoughts in <#65422059046...
I added it to get 1 classic chest. 😄
onyx dagger
I see.
night cloak
Hello team !
My account got banned 7 days today for no reason , and i'm 100% sure , since i started playing Pubgm i never ever play with a cheater also i have no third-party apps installed on my phone.
Plz do something to solve my situation
polar marshBOT
@night cloak:
chrome swallow
Please contact the in game customer service, <@!501996589628391424>.
Stop telling people to contact customer service in game because they won’t help been trying for months
dark scarab
The tournament section is bugged ……
dark scarab
Screen shots?
chrome swallow
They do, <@404056493495812096>.
Who ask for the first payment receipts to unlink a email/phone
onyx dagger
That is to know if you're the actual owner of the Game account, @chrome swallow.
Yes, @dark scarab.
cinder widget
please can you tel me @celest shadow why my account get 10yr ban the reason why cause i killed some one behind smoke ? then i get strike ban !!!
chrome swallow
That is to know if you're the actual owner of the Game account, <@40405649349581...
But I have other receipts whole bunch I purchased since 2020
They still don’t want that
dark scarab
Wait my message got removed *
dark scarab
chrome swallow
I wont it’s a waste of time been trying for months
onyx dagger
You may try again after some time, @dark scarab.
onyx dagger
I wont it’s a waste of time been trying for months
Okay.
dark scarab
You may try again after some time, <@477463812786618388>.
I'm trying for ages
It happens all the time
bleak drift
Is this a general problem and is there a solution to it?
On the phone, the latest version of the game
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @bleak drift.
grand rock
When the bonus challenge will come
onyx dagger
No ETA, @grand rock.
nimble oar
Is it safe to use DNS?
onyx dagger
Yes, @nimble oar.
Make sure to not use the VPN which comes with it.
storm flumeBOT
Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
onyx dagger
And you're already answered about that by @storm flume above.
night cloak
Hello
ID: 5197167961
My server is South America, and this is giving a connectio...
I can't, I've done everything the faq mentioned, but it doesn't work, I even reinstalled the game.
solid remnant
onyx dagger
If the issue still persist, please contact the Customer Service in-game, @night cloak.
polar marshBOT
@solid remnant:
nimble oar
This DNS application(1.1.1.1) will install a VPN profile. Is it now safe to use?
onyx dagger
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation, @nimble oar.
nimble oar
In-game customer service?
onyx dagger
Yes.
nimble oar
Ok. Thanks for now.
onyx dagger
You're welcome!
autumn ivy
I have video evidence of someone admitting to purchasing hacks within 7 days, can I get them banned for this?
Also they name some people who also purchase hacks @onyx dagger
final crystal
hours, and suddenly when I was playing the game I was surprised that I was
banned for ten years and this is illegal I hope to look at the matter and
check the matter and you can see my statistics that I am not simple and I
paid money for the game and I cannot recover what I have earned in my
account so please please I beg you and swear to you that I am not a
cheater, just restore my account to me Account ID
Character name:DSxÎkram
Character ID: 5388458098
Date and time of last play ( 15/12/2020 )
The date and time when the account suspension was confirmed (17/12/2020)
polar marshBOT
@final crystal:
night cloak
Let me play back in NA
mystic salmon
I want to help
soft sparrow
@night cloak @olive dove
abstract moat
yes viasy is hacker
abstract moat
my bad i thought someone asked Viasy if he's a hacker , imma outta here 
storm flumeBOT
Please avoid going off-topic, . You may have unrelated conversations in #chat.
night cloak
Bruh I'm really about to learn how to hack if pubg doesn't let me back in NA to play
mortal apex
Oh damn he got banned till 2021.
mystic salmon
Can I open up Live so you can watch the hacker live
torpid osprey
My account has been banned for a period of seven days due to violating the laws, and I have not done anything contrary to the laws, and my points have been returned to Bronze. I want the account or video to prove that I have violated the laws. mobile
MY ID (5259389877)
polar marshBOT
@torpid osprey:
short lichen
@night cloak 
polar marshBOT
@novel hinge:
restive valve
How do I recover my hacked account?
ionic scroll
Can someone please help from where and how do I redeem a code I've recieved from pubg on my twitter account for winning metro royale challenge?
I have already won metro royale challenge 1 and recieved a code. But no idea where and how to use it
flat chasm
Hi i play in eu and ive never ever changed my server but i joined an asian lobby and it switched my whole server into asia.
Idk why it happened but i need it to switch back and i cant afford to wait 60 days
Is there any kind of solution?
olive dove
Hi i play in eu and ive never ever changed my server but i joined an asian lobby...
You may contact the in-game customer support, and if you did already please state your issue in #old , make sure to includes your detail as well.
@ionic scroll if the code you received is for UC reedem, you can do so through midas buy reedem page.
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @restive valve.
olive dove
@soft sparrow
soft sparrow
@olive dove yes?
ionic scroll
<@568384474878836747> if the code you received is for UC reedem, you can do so t...
I tried redeeming it through midasbuy but it says code format error.
olive dove
<@!627404010319642634> yes?
You mentioned me first.
olive dove
I tried redeeming it through midasbuy but it says code format error.
Ok let me ask and i will get back to you.
soft sparrow
@olive dove nou (jk)
ionic scroll
Ok let me ask and i will get back to you.
Sure. Waiting
soft sparrow
welp, someone asked to mention mods here to provide assistance to a member of the server. so i did so.
olive dove
Sure. Waiting
you can redeem your code from pubgm redeem page here:
https://www.pubgmobile.com/act/a20180515iggamepc/
olive dove
welp, someone asked to mention mods here to provide assistance to a member of th...
great, thank you 👌
hoary grove
May I get an idea of when my request could be answered pretty please
ionic scroll
you can redeem your code from pubgm redeem page here:
https://www.pubgmobile.com...
Thanks a lot. It worked.
olive dove
Thanks a lot. It worked.
perfect, you are welcome.
night cloak
Hi. My camera sensitivity is too fast when I'm driving. Although I change all the sensitivities, it doesn't make any difference. passenger seat's fine. I'm just having this problem in the driver's seat. I don't have problems when I try with a different account on the same device.I have the same problem again when I log in with the same account on a different device. Anyone can help me please ?
elfin canopy
Do you need assistance?
night cloak
yesssss
idont have the region option and idk how to show it
no one understanding what im talking about
elfin canopy
As your account is created in European region, you will not get the option to change in-game region due to EEA policies.
solid surge
Why does it do this when it's loading
night cloak
why pubg dont have support to email
elfin canopy
so there no option
Nope. It is for accounts created in other region. Like Asia, Middle East etc.
elfin canopy
why pubg dont have support to email
You can use in-game support for better assistance.
And it does have mail: pubgmobile_cs@tencentgames.com
elfin canopy
Why does it do this when it's loading
Internet issues.
elfin canopy
Um what does wifi/cellular mean in <#654220590462402560> ??
Do you use cellular data or WiFi for internet?
flat chasm
Ohhhh
Thank u!
||ur pfp is cute btw :)||
elfin canopy
No reply for me ? Why ?
I couldn't understand the issue properly. Could you try routine repair?
flat chasm
If i may.. ig theyre saying that the sensitivity when they drive ingame is higher compared to when they are not driving (ie in any other seat other than the driver seat..) and this only happens in their account.. not in any other account and it also is not dependant on the device they use
night cloak
I couldn't understand the issue properly. Could you try routine repair?
my camera sensitivity is very fast when driving. I can't change it. it's all right when I get to the passenger seat. I tried a routine repair. again is the same. I don't have this problem when I log in with a different account.
night cloak
If i may.. ig theyre saying that the sensitivity when they drive ingame is highe...
absolutely
flat chasm
👍🏼
elfin canopy
If i may.. ig theyre saying that the sensitivity when they drive ingame is highe...
Oh! I see, thank you!
night cloak
do you have any solution suggestions ?
lusty hull
my account was banned ... for no reason, i have more than 4 thousand hours registered in live lives on my face book page with over 17 thousand followers.
I’ve been playing since season two, and I have all the evidence that I’ve always played clean and nothing out of the ordinary
polar marshBOT
@lusty hull:
night cloak
Oh! I see, thank you!
I can record a video for you if you want.this is a very big problem for me. I'd appreciate it if you could help me.
elfin canopy
do you have any solution suggestions ?
Not sure why is that. Could you try this option?
Note: It will reset all the settings, so make sure you remember that or something and then apply them again.
elfin canopy
I can record a video for you if you want.this is a very big problem for me. I'd ...
If the above method doesn't help, then you may record a video clip and post it in #old along with explaining the bug plus the required details.
night cloak
I've tried all the repair options. I deleted the game and installed it again. but it's not getting better. as I said, I have the same problem even when I log into the same account with a different device
night cloak
If the above method doesn't help, then you may record a video clip and post it i...
Okay thank you very much
Why can’t I use anyone’s layout code my account says “failed to retrieve data” or something like that
.........
arctic quiver
Hey , can anyone help me
My servers got changed on thier own from NA to asia
I am conquer and ranking .. need help asap please :(
@night cloak @elfin canopy @spiral berry
night cloak
You’ll need to wait the 60 days, @arctic quiver.
prime zenith
Hi I just participate in PUBG Mobile event and was one of the winners and I didn't know how to claim the prize can someone here help me please?
prime zenith
Ok tysm @olive dove
olive dove
You are welcome, @prime zenith !
prime zenith
@olive dove
The page is cut?
sick shale
sudden ridge
hello please i cannot change region
prime zenith
@sick shale
Ok worked thanks🌻
sudden ridge
arctic quiver
You’ll need to wait the 60 days, <@579994954869506061>.
Why tho , I didn't change it ..
The game did on its own :(
night cloak
Due to your account being created in the EEA region you cannot change your region, @sudden ridge. That region has laws in place.
Feel free to report such issues in #old, @arctic quiver.
elfin spindle
I want to communicate with someone in PUBG, I want to know how to communicate with them about the band. My account is currently under observation for a week and I have not cheated in the game. What do I do to cancel?
sudden ridge
Due to your account being created in the EEA region you cannot change your regio...
there is no solution?
night cloak
Create a new account, @sudden ridge.
sudden ridge
Create a new account, <@454019191184424961>.
but i will lose all my skin
night cloak
Continue playing in your current region, @sudden ridge.
stark trout
Hi,
this problem accompanied me since I started playing Pubg mobile... a blurry profile picture. I just got a strong device but the resolution of my in - game profile picture compared to some other players in still lower... example:
Others
Mine
It’s hard to see but there is a difference
If you zoom closer at each picture then you can see it
night cloak
It might be a problem with the photo can you try changing it
stark trout
I already searched for a photo with a really high resolution (4K)
night cloak
does the same problem exist?
stark trout
Yes
night cloak
you can report it in #old make sure you use this format
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
stark trout
Thank you very much!
night cloak
pleasure to help you
tacit night
Hello
night cloak
yes
tacit night
I have a question
night cloak
please ask
tacit night
You know about metro
night cloak
yes
tacit night
So when will end the metro
night cloak
i dont know that but it wont end soon because it is still in beta stage
tacit night
So it's tells me like it end at 11/1/2021
night cloak
i dont think so
tacit night
So it's what
night cloak
it will be there for many more days
stark trout
Oh, I forgot to mention that: does the quality of my profile picture depend on the social media connection I’m using?
night cloak
if your social media Linked supports your profile's resolution it wont be a problem
stark trout
Ok, thanks again
night cloak
facebook doesnt support 4k resolution
stark trout
Twitter does, right🤔
night cloak
let me check
night cloak
Twitter does, right🤔
if you uploaded the profile using mobile 4k doesnt support but if you upload from Pc it support
normal thistle
How can I access the pubgm bonus challenge? I am from the UK and haven’t been able to find a way sadly
night cloak
Due to EAA rules some Regional events will not be available
stark trout
Oh god, I apologize for my stupidity... Can you tell me which social media does support a 4K resolution (without uploading it from a PC)?
night cloak
let me check
night cloak
Oh god, I apologize for my stupidity... Can you tell me which social media does ...
none of them support 4K resolution
sick shale
How can I access the pubgm bonus challenge? I am from the UK and haven’t been ab...
It's not available in UK
normal thistle
Well this sucks.. it would be wrong to change my region to access it. Right?
night cloak
you cant change region from europe
stark trout
Ok, then I will have to upload it from a PC?
night cloak
Ok, then I will have to upload it from a PC?
yes
normal thistle
So We can’t expect the bonus challenge to be available to us any time in the future?
stark trout
Ok, thanks for the effort
lunar swallow
Why is the server so laggy? Need to fix this game
night cloak
Ok, thanks for the effort
pleasure to help you
you can report them in the link that was given to you previous time
Please report them to Facebook, @vagrant tulip.
If you can find there in-game identification you may report them in game.
Could you DM me the link please, @vagrant tulip?
storm flumeBOT
Please do not use languages other than English, @versed depot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
night cloak
@versed depot we dont deal with hacked account here you can contact customer service
twilit nova
Hello please help me
twilit nova
I want to connect to the Pubg support
twilit nova
Who?
twilit nova
I wonder the reason for the 10-year-old Bani
polar marshBOT
@twilit nova:
north lava
@bleak drift someone has changed your account's src
glossy drum
Anyone else not able to battle in the BETA Test?
ionic spindle
I need help switching back servers after mistakenly switching because of my group members having different servers. I’m having lag issues because of the server difference, and in-game customer support has been of no help. What should I do?
night cloak
@glossy drum Feel free to report the issue in-game and if you are in any beta Discord servers.
glossy drum
@night cloak already did that earlier today.
plain matrix
What is the meaning of banned reason illegal trade item
night cloak
@glossy drum Great!
night cloak
I need help switching back servers after mistakenly switching because of my grou...
You have to wait 60 days to change server customer service can't help you
versed scarab
I need compensation
ionic spindle
You have to wait 60 days to change server customer service can't help you
thanks. that’s unfortunate hope they shorten the timespan soon or start selling passes or something 😦 was almost crown in my main server too.
night cloak
I didn't did any hack and I didn't use any third party app
Are you from india
Yes
Did You used tap tap or downloaded it from browser
No
It is not available in play store so from where did you download it
@night cloak
From share me
hollow ermine
hello i changed my server in wrung and i want to return it to my server and i dont want to wait 60 days cus i will delet my account if i will stay
hollow ermine
and i cant wait cus off mistake
versed scarab
hello pubg mobile I need compensation i open creates for 2 years no mythic no legendary item just silver
night cloak
@night cloak the one who send you might have downloaded it from 3rd party apps store
night cloak
and i cant wait cus off mistake
There is no other way
night cloak
<@456226577798135808> the one who send you might have downloaded it from 3rd par...
But he didn't get banned
night cloak
But he didn't get banned
And the game is banned in india so I can't help you more
But what is the reason for banned
polar marshBOT
@night cloak:
clear spindle
hello pubg mobile I need compensation i open creates for 2 years no mythic no le...
Its based on luck.
hollow ermine
but its mistake how it dosent have another way
night cloak
But what is the reason for banned
You downloaded it from other sources
night cloak
but its mistake how it dosent have another way
No other way
clear spindle
Unfortunately you have to wait, @hollow ermine.
hollow ermine
i want to talk with support off germany pleas
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @hollow ermine.
night cloak
i want to talk with support off germany pleas
German server link is given in #735483472432594994
hollow ermine
what about my rank hat i hade it and now i most start from gold how ?
hollow ermine
Please contact the customer service via the in-game settings for further assista...
i did no answer i dont know why they are putting there custom service when they are not answering
versed scarab
Its based on luck.
then fix the broken silver luck its like nothing in creates except silver and spray 🤬
clear spindle
Atleast you're getting silvers.
versed scarab
i don't need it keep it in the create
versed depot
My account is hacked Help
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @versed depot.
clear spindle
You can join the MENA server, link in #735483472432594994 sub point 3.1, @night cloak.
tender violet
can anyone help me for a problem i'm having on mobile please?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @tender violet. Remember to read through #faq before asking questions in the support channels.
tender violet
okay. can someone please help me? i got my account banned for a day for suspicion of hacking and now i lost my rank and went back to bronze. i wasn't hacking and i feel there was a mistake.
polar marshBOT
@tender violet:
pallid sparrow
Dears, kindly help me as I cannot found bounce challenge in game menu , also no change country found my ID 5308517828
clear spindle
Only a few regions have that for now. Wait patiently.
solemn ibex
when will premium crate be back?
clear spindle
After Custom crate. You can check the date in game.
clear spindle
You're welcome, I just don't remember the exact date.
pallid sparrow
I am from Egypt and all my friends have bounce challenge in game menu also no Arabic event appears to my
clear spindle
Make sure your in game region and flag is same as your friend's. For further you can contact the in game customer service.
spark thistle
Heey guys i have a question i want to subscribe in RP prime plus but its not showing why ?
pallid sparrow
In game customer service didn’t help me in this problem and I cannot found change country
night cloak
In game customer service didn’t help me in this problem and I cannot found chang...
in settings you can find a option to change region from there you can change region
pallid sparrow
No change country appears
night cloak
No change country appears
wait a minute let me check
pallid sparrow
Ok
clear spindle
It is because you have created an account by selecting Europe as due to their EEA rule, you'll not be having that option.
pallid sparrow
So what can I do to solve this
night cloak
So what can I do to solve this
it cant be solved
clear spindle
Nothing can be done on that as it's a government rule and the other is regional events which you can get they release in that area.
pallid sparrow
My account from season 4
And I charge royal bass for many times
I don’t want to have a new account
spark thistle
Heey guys i have a question i want to subscribe in RP prime plus but its not showing why ?
vital wraith
@spark thistle are you on android?
spark thistle
Ios
vital wraith
Okay that's why. It's a partnership between google and tencent
pallid sparrow
So when bounce challenge will appear to me
clear spindle
No Estimated Time for that.
woven atlas
Rock go visit team irl and ask whens bonus challenge @clear spindle
pallid sparrow
Can I use vpn to change country or this is unleagal
spark thistle
So what i can do about it i wanna buy it
clear spindle
vital wraith
@spark thistle top of the screen
clear spindle
So what i can do about it i wanna buy it
Use Android.
spark thistle
If i dont have an andriod
vital wraith
No other option
spark thistle
Okeeey thank you im gonna try using gameloop
final cloak
Okeeey thank you im gonna try using gameloop
Most likely it will not work as you can not make in game purchases though gameloop (as far as i know)
spark thistle
What about razed
swift silo
Holiday Market Event Not Opening Solution Pls
vestal cliff
Befor leaving pubg mobile i was having 500+ uc but after many months when i downloaded pubg and logged in again then i saw that i am only having 188 Uc.I haven't purchased anything so please fix this issue as fast as possible
night cloak
Befor leaving pubg mobile i was having 500+ uc but after many months when i down...
you can report it in #old make sure you use this format
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
Hello Staffs my account got hacker but got recovered but i think the hacker is logging in my id again and again and wasting my uc. Decreasing K.D and tiers
I dont link any phone number and email in 3rd link but it is linked i think the hacker is logging from 3rd link i want to unlink that as sooon as possible please help me
night cloak
Hello Staffs my account got hacker but got recovered but i think the hacker is l...
you can contact customer service and request to unlink account
Ok
night cloak
Ok
please wait for a minute
Ok
i want to check something
K
@night cloak is there something else shown there other than your email
cursive oxide
hi I wanna ask, when is the next crew challenge??
night cloak
No information, @cursive oxide. Keep an eye on in-game events.
cursive oxide
okay
drowsy basin
someone hacked my account now black mailinm me
please unlink my twitter
he said he will hack with my account
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @drowsy basin.
drowsy basin
i spent much money in it
coustomer service isnt helping they said 21 days to unlink
😦 my account
bad' pubg
drowsy basin
bad
night cloak
so please wait
drowsy basin
what if my account got banne
onyx dagger
Unfortunately, we cannot do much about this here, on Discord, @drowsy basin. You may wait for the response of the Customer Service in-game.
drowsy basin
umm ok
night cloak
yes
still ivy
It has been 58 days, I did not give any missing information, I did not get any results, support was closed.
night cloak
what is written there
polar marshBOT
@night cloak:
still ivy
I wonder if the answer will come, rejection or no confirmation yet the support is closed but
onyx dagger
Please translate the message from the Customer Service above in the screenshot which you have sent, in English, @still ivy.
No, @night cloak.
still ivy
We have received a lot of questions from other users and this is our apology for the response we gave to your message over time.
Thank you for sending us all the information. We reviewed all the information and sent it to our team for further analysis. Please be patient when we get a confirmation from our team, so we will get back to you shortly.
Best regards,
Lilpar G.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
It's been 58 days and no response but support is off
still ivy
The support period was 30 days, it was 58 days, I wonder how long I will wait
hollow summit
Is arctic mode gonna be added?
night cloak
The support period was 30 days, it was 58 days, I wonder how long I will wait
it is not said that response time is 30 days
hollow summit
This christmas I really wanted arctic mode
clear spindle
The support period was 30 days, it was 58 days, I wonder how long I will wait
Start a new conversation with them.
clear spindle
Is arctic mode gonna be added?
No, you can suggest it in #old.
still ivy
it is not said that response time is 30 days
Turkey says 30 form, but nobody cares
night cloak
Turkey says 30 form, but nobody cares
start a new Conversation
severe zodiac
When I am going to play classic match the game is strucked and I have to restart the game and I have to enter the game again gor all the classic match.I need the support from your that how to gix this problem??
severe zodiac
I have done that several times #Machete 2.0
night cloak
you can report it in #old make sure you use this format
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
night cloak
you can report it in <#654220590462402560> make sure you use this format
▫️ Num...
@severe zodiac
what is your problem
severe zodiac
Ok @night cloak
night cloak
I don’t believe this is a discussion channel, @desert rose. You may use #chat.
clear spindle
@severe zodiac you're from ??
severe zodiac
India
clear spindle
The game is banned in your country, we cannot help you with any issues regarding that.
severe zodiac
For my friends it works without using vpn also
clear spindle
We cannot assist you with that.
clear spindle
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
thorn glacier
Hello? Any admins?
night cloak
How can we help you, @thorn glacier?
thorn glacier
I tried linking my phone number. Pubg sent a mail but when I tried to enter the verification code, it says "Parameter error". I checked the code. It was what pubg sent me
night cloak
What is your in-game region, @thorn glacier?
night cloak
You’re tying to add a number from a different location. Try switching to Nepal.
thorn glacier
To switch to Nepal, it asks for the phone number. Like a vicious cycle lol
I want to change my location back to Nepal
night cloak
Please contact in-game support, @thorn glacier.
thorn glacier
Okay. Thank you.
spice dawn
Please Banned hackers every match in hackers 😦
storm flumeBOT
Hello, @spice dawn!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
tropic osprey
Can we use finger sleeves in Esports tournament
night cloak
I believe so, @tropic osprey!
ebon yoke
Neither I am using any VPN nor GFX. I haven't used any other software and methods.
You can check I had downloaded pubg from your official site.
My pubg Id :- 5711282059
Even I restarted it many times but You again and again banning my ID without proper reasons.
Infact If you check my I haven't purchased or sale any item in pubg to others or from others.
I have filed claims many time please respond to me very fast.
Please unban it.
polar marshBOT
@ebon yoke:
night cloak
Next unnecessary comment made to users in this channel will be a mute, @onyx plover.
spring sedge
Hello..
dear Developer team
i would like to change my server in game because am having too much lag while am using north American server
so kindly can i request you to be able to change my recent server to Eourpe
thanks and regards
player ID : 5253620396
Player name : 『ABN』HatmaL
onyx dagger
You may change it via the in-game settings.
Note: Once you change it, you'll need to wait for 60 Days to change again.
spring sedge
I cannot change because the game chose the server for me
onyx dagger
You may wait for 60 Days then. You should picked one at the start of the season.
spring sedge
The company cannot help me to change the server to Europe
night cloak
The company cannot help me to change the server to Europe
the last date for server change request was 1st december
after that customer service cant help
spring sedge
😭😢
sleek harbor
hello
night cloak
yes
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @sleek harbor. Remember to read through #faq before asking questions in the support channels.
sleek harbor
Hello pubg mobile team my pubg account is banned for 10 years i don*t know why is it please unaban my pubg id
polar marshBOT
@sleek harbor:
fast stirrup
Hello. I can't enter (
night cloak
Hello. I can't enter (
do you need any help
fast stirrup
yes
fast stirrup
i can not enter in game
night cloak
i can not enter in game
where are you from
fast stirrup
russia
fast stirrup
i reqest code to my email, but showing wait before another action and no sending code to my email. first try was more 10 hours ago
night cloak
you have problem loging in right
fast stirrup
right
clear spindle
Wait for a day or two, that feature is in beta so you may face issues. Meanwhile use a social media account for logging in, if you have.
night cloak
but i dont have a problem with that i recieve code without any delays
THE words event and sniper
are censored
but Th*t isnt :PubgmConfused: :PubgmConfused:
celest merlin
hi , I want to change my playing server
night cloak
hi , I want to change my playing server
you can change it via settings
celest merlin
I can not
quasi fossil
guys i need help, someone trying hack my acc. now im in NA server,, i always play ASIA server
night cloak
you have to wait 60 days
quasi fossil
during startup there's a noti that said unink failed
celest merlin
My server has been changed by PUBG
quasi fossil
haish why theres no staff that can help me
night cloak
haish why theres no staff that can help me
we dont help with hacked account here you can contact customer service
To change server you have to wait 60 days
celest merlin
why 60 days !!
fleet lynx
heya is it possible to get the pacifist title in erangel squad with no kills ? (It says that it’s possible idk)
night cloak
where should contact it
for hacked account contact customer service
you cant change server before your cooldown end
grand rock
@fleet lynx no its not possible,only solo will count
fleet lynx
alright
quasi fossil
im not sure this is bug or what but at statistic match, i cant change to view asia statistic, there's no list down arrow
onyx dagger
That isn't a bug, @quasi fossil.
onyx dagger
why 60 days !!
, feel free to share your Feedbacks about this in #old.
onyx dagger
where should contact it
You may contact them via the in-game settings.
quasi fossil
does anyone know what is email for customer service because it seems i cant find my problem inside it
onyx dagger
No self promotion over here, @kindred quarry.
Account related issues, @quasi fossil?
quasi fossil
because like someone trying to open my acc
1st encounter like 1st week of pushing conq: im disconnected because someone open my acc from other device..
2nd encounter 3 days ago: all my friend list gone
3rd im inside South America while I a Asia Player
god I already spent tons of money in this acc and I wont give up
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @quasi fossil.
sterile river
Anyone there ?
night cloak
Anyone there ?
yes
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @sterile river. Remember to read through #faq before asking questions in the support channels.
quasi fossil
can i remove my email link??
onyx dagger
You may contact In-Game Customer Service for that.
sterile river
My account has been banned for 7days but there is no ban record there and today my account should get unbanned.But it didn't. And my account got banned for purchasing uc from a trusted website but the game says it was a unauthorized site. Please unban my account.I have screenshot of everything.
polar marshBOT
@sterile river:
fleet lynx
<@757327409665277995> dm me
Nah I’m not but why u do u say?
onyx dagger
You may ask him in #chat, @fleet lynx.
night cloak
When’s the next lucky spin coming out
onyx dagger
Lucky spin, @night cloak?
proud knot
id 5443355058
removed grass
storm flumeBOT
Hello, @proud knot!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
celest shadow
When’s the next lucky spin coming out
Keep an eye out for the in-game events.
night cloak
i switched server by mistake. let's clarify things
I guess you wondering "How could you possibly change server by accident ?" I will explain
When i did go to "Select mode --> Room" i found a Servers tab where you can change server, i thought it would warn me if it was the Gameplay Server, but it didnt
I dont wanna blame on you, for not warning me, but you only put a warn in "Setting" and not in "Room"
I please you to understand me, if your goal is making lower ping for player, this made my ping much higher (from 60ms in Europe to 300ms in Asia)
Please note that I won't play any match in Asia Server, to prove you that its not my Server
My Rank and Statistic are all in Europe
Please, Give me one-time permission to switch Back to Europe, So i can play with lower ping, and get back my rank
I've been asking kindly, so please dont Reject me
ID : 5326947967
IGN : myrCRINOS
night cloak
Ok
sir i cant login in with fb it is tellingnew version login
help me plz sir i have another fb account but i cant enter my details to login
it is only telling that account login with new version thats it plz help me @everyone
reply sir plz
for another people you are replying plz help me sir
@normal fulcrum
normal fulcrum
visual storm
My account has been banned for 1day but no reason there and today my account should get unbanned.But it didn't. Please unban my account
polar marshBOT
@visual storm:
night cloak
i am in vietanam sir
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
kindred steppe
i want payload in custom room
violet spruce
i want payload in custom room
Feel free to send feedback in #old
night cloak
Hi
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
night cloak
I downloaded the beta version following the steps given in the game under “test server” and then last step was to go to Device management to trust it, but I couldn’t find the device management option
mortal shard
Can i use turbo fire through my mouse software?
onyx dagger
What do you mean, @mortal shard? 
full flame
#questions my account was banned for no reason i had spent alot of money no one is responding to why it was banned who can i talk to
polar marshBOT
@full flame:
mortal shard
i mean rapid fire by sniper and mini sniper.
onyx dagger
Emulator? @mortal shard
night cloak
I downloaded the beta version following the steps given in the game under “test ...
Help?
clear spindle
I'll get back to you soon, @night cloak.
mortal shard
yes. will doing that be harm for my account?
mortal shard
@clear spindle why pubgm pakistan server saying doing it is safe?
clear spindle
I'll check that.
night cloak
There’s no Device management on my settings
mortal shard
I'll check that.
good
vagrant onyx
@night cloak settings > general > profiles & device management > press the profile you want to trust ( photo from my phone )
Note : to show the profile & device management
After you download pubg mobile beta you have to press the icon for 1 time at least than do that
sour creek
How can I buy uc in india
onyx dagger
The game is banned in that region/Country.
sour creek
dawn widget
My server was changed by mistake. I want to change server to Asia please help me
I got proof
sour creek
There's no way to get uc?
onyx dagger
May I know how did it actually change, @dawn widget?
Due to a bug?
Sadly, dont know. @sour creek
waxen pike
how to change username
sour creek
If I buy from a guy my accoun gon get a ban right?
dawn widget
Mo its a bug
waxen pike
how to change username
dawn widget
@Meao when i download PUBG my server should be Asia but i got South America im live in Malaysia
Lot of people say its a bug
See my server south america
dawn widget
My region is Malaysia but server i got South America. How to change back please help me
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @dawn widget.
Please refer to this channel's pinned messages for further information, @sour creek:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
dawn widget
@Machete 2.0 i already contact the customer service but nothing happen
No one reply??
sick shale
When would PUBG India come
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us
clear spindle
What exactly you have done before the server changed, @dawn widget ??
sour creek
Buying uc won't be good for my account in india when pubg isn't here right
clear spindle
Yep.
sour creek
Thanks.
clear spindle
You're welcome.
dawn widget
@Rock47 I didn't play PUBG about 2 years my server was Asia before i delete PUBG. I download back PUBG back last month and i get server south america what the heck?
sour creek
I know a guy who's buying uc in india from some websites would he get a ban?
We can't buy uc but he's buying from somewhere I don't know.
dawn widget
I ask all my friend why i got server south america and they say its a bug
clear spindle
You'll be having a one time Server selection even though the system selects one for you, meanwhile you can ask your friend from Asia to invite you to play in Asian server. But the points will be to your selected server i.e. South America, @dawn widget also report that in #old.
Purchasing UC via an unauthorised method will lead to an account suspension, @sour creek.
sour creek
I know a guy buying from unauthorised websites and stuff I got proofs too
livid stag
Bro my friend as a my teammate he bombed a random guy then , the random guy reported all include me , and i got ban 10 years , and my two friends got 7 days ban why ?? Actually i didn't do that ..
polar marshBOT
@livid stag:
clear spindle
He'll get a ban, @sour creek you don't have to worry about it.
night cloak
i logged out and logged in got banned for 7 days pls help
sour creek
Okay thanks.
polar marshBOT
@night cloak:
sour creek
I was just saying because he's forcing me to buy even though I don't need to buy any.
clear spindle
Just don't buy from those.
sour creek
Yea I was just confirming if it's good to buy from those websites or no thanks.
polar leaf
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @polar leaf.
undone oar
<@&481161015728406538> Why ranking showing 0.00
undone isle
Hello i need a heLp from pubg
im facing voice gLitch in vikendi rooms
device onepLus 7T pro mcLeran Edition (90fps)
<@&481161015728406538>
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @undone oar.
vagrant forum
@undone isle, try changing your DNS settings. Set DNS 1 (Primary) to 1.1.1.1 and DNS 2 (Secondary) to 1.0.0.1.
You don't need to mention the Moderator role for issues like those. The role is mentionable for emergencies related to the Discord server.
Feel free to mention one of the online moderators/contributors instead.
undone isle
Feel free to mention one of the online moderators/contributors instead.
it's emergency sir
im competitive pLayer
pLaying T1 scrims in middLe east
Last night faced 3 Times mic gLitch
clear spindle
Contact in-game customer service, @undone oar we cannot help you with that.
vagrant forum
Have you tried the method I suggested above?
undone isle
Have you tried the method I suggested above?
iLL try
vagrant forum
Tell your teammates to do the same. It should work fine.
undone isle
Contact in-game customer service, <@778318676189249606> we cannot help you with ...
Then why u r moderator if u don't know how to heLp 🤣
undone isle
Tell your teammates to do the same. It should work fine.
OK thnx sir ❤️
paper dove
Hello, can you help me unlink my stolen account?
grizzled terrace
wHy mE BrO🥺
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @paper dove.
elfin canopy
wHy mE BrO🥺
Try again later after some time and use the social media login option in the meantime.
paper dove
@clear spindle
Hello, can you help me unlink my stolen account?
blazing frost
Hi
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @blazing frost. Remember to read through #faq before asking questions in the support channels.
clear spindle
Contact the in-game customer service for account related issues, @paper dove.
blazing frost
I need help banning my account due to uc,
brittle wharf
VPN using any issue ?
clear spindle
VPN is not recommended.
brittle wharf
VPN is not recommended.
Any ban?
zealous lion
Hello There, Im From Sri Lanka and any chance to join as a beta tester ?
paper dove
@clear spindle
Can you help me here please
sweet cliff
@clear spindle Bro I am from BANGLADESH and I am using Pakistani VPN would I give you my ign and I'd to ban me ? 😂😆
@vagrant forum help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @sweet cliff. Remember to read through #faq before asking questions in the support channels.
You can apply for the PUBG MOBILE beta program here, @zealous lion:
:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
echo hornet
My account was classified and I did not violation any rule so please unban my account
polar marshBOT
@echo hornet:
clear spindle
Do you need help to ban your account, @sweet cliff ?? 
As I said please contact the in-game customer service, @paper dove we won't be able to assist you with account related issues.
paper dove
@clear spindle
I cannot enter the game
clear spindle
Any ban?
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
sweet cliff
@clear spindle nòp it's for fun but I need a help.
clear spindle
<@756880767837274213>
I cannot enter the game
Contact from the Login page [Help ] or create a temporary account for it.
winged umbra
Hello, how can I change my password?
clear spindle
<@756880767837274213> nòp it's for fun but I need a help.
please state your issue.
clear spindle
Hello, how can I change my password?
Change the password of ??
paper dove
@clear spindle
Can you communicate my problem to support
sweet cliff
@clear spindle In pubg I am strugle for weapon master so can I use the weapons on knock enemy which can help me to get weapon master .
clear spindle
We Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.
@paper dove
clear spindle
<@756880767837274213> In pubg I am strugle for weapon master so can I use the we...
You need to knock and finish with the same weapon.
paper dove
@clear spindle Do you have a link for support service to tell them about my problem
clear spindle
Only from in game.
sweet cliff
@clear spindle thank you for help.
clear spindle
You're welcome :)
proven crypt
Halaw
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @proven crypt. Remember to read through #faq before asking questions in the support channels.
night cloak
hello when i invite someone and i can hear him or even when i open my mic he cant hear me.
little wind
Halaw
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @little wind. Remember to read through #faq before asking questions in the support channels.
onyx dagger
Restarting the game should fix the issue, @night cloak.
night cloak
ok
onyx dagger
Alright then.
ancient raptor
hi my account got hacked a month ago and the hacker changed enail and pass on my account
i have screenshots and recorded gameplay of my account someone on pubgm staff dm me i will send my informations
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @ancient raptor.
ancient raptor
@storm flume ive already contacted but i said wrong answer because i bought this account and i played for a while
onyx dagger
Bought, @ancient raptor?
ancient raptor
@onyx dagger yes
onyx dagger
Buying of PUBGM Accounts is Against the PUBGM ToS.
ancient raptor
@onyx dagger What is PUBGM ToS
onyx dagger
PUBG MOBILE's Terms of Services, @ancient raptor.
ancient raptor
@onyx dagger oh
btw can i recover my account?
clear spindle
No.
ancient raptor
@clear spindle 😟
celest shadow
Feel free to contact the customer service for further assistance, @ancient raptor.
ancient raptor
@celest shadow what do u mean?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @ancient raptor.
ancient raptor
@celest shadow thank you all
lofty cliff
Guys
lofty cliff
Help
onyx dagger
Refer to the bots message above.
lofty cliff
TF dis mean
obtuse quail
Hello, my account Temp frozen and txt me update my emulator, but it's already updated last version and global gameloop 7.1 beta so what should i do!
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @obtuse quail. Revert this at any time by sending .emulator in #481204134859505684.
onyx dagger
Please move to #emulator-support, @obtuse quail.
obtuse quail
ok thx
onyx dagger
You're welcome :)
still willow
please anybody here for help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @still willow. Remember to read through #faq before asking questions in the support channels.
still willow
someone hacked my account
onyx dagger
Do you have the access to your Game account, @still willow?
onyx dagger
And which of your Social Media account is hacked, @still willow?
Try to Unlink those.
still willow
nothing hacked
onyx dagger
Then what is the issue? 
still willow
Since I started the game and I have been playing with my Facebook account two weeks ago, I found that someone confirmed the third-party account of PUBG with Gmail, and I do not know how this happened and Facebook has not been hacked
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @still willow.
still willow
A bot talks to me and asks me, I can't answer it like what day the game started, how do I answer this?
I want a solution and I do not know how to reach it, and there is nothing to provide assistance to restore my account. All I want is to restore my account
onyx dagger
Answer the bots questions correctly and it will guide you to one of the staff members.
still willow
how i answer that sir
lusty inlet
onyx dagger
One question, @lusty inlet: Is the screenshot yours?
lusty inlet
Hacker why pubg is not banning
storm flumeBOT
Hello, @lusty inlet!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
spice hawk
If i use DNS will my account gets banned?
spring zephyr
No.
spice hawk
Sure?
spring zephyr
Changing your DNS won't get your banned. Just don't use a VPN and you will be fine.
spice hawk
Okay thanks
blazing frost
My account has been banned due to the deduction of uc purchases and considered illegal, and it will open after a week. I would like to know how much uc must be compensated in order to unblock the account from buying uc
still willow
I had a chat with customer service about hacking Emily by someone and he linked his Gmail account and the third link that we could not decipher, and I entered all the information correct except for the first invoice I entered into the game. This matter will take 60 days, but I want another solution, is there?
still willow
i have to wait Now to see
onyx dagger
Kindly refrain from repeating, @still willow.
onyx dagger
i have to wait Now to see
Yep.
clear spindle
My account has been banned due to the deduction of uc purchases and considered i...
All future purchases will be deducted until the UC amount purchased illegally is covered.
pliant sapphire
Why poco x3 cannot achieve 60fps gaming while having a great chip?
hollow lynx
Hello! Is there someone who can help me?
polar marshBOT
@coral sleet:
hollow lynx
Hello! Help me to unlink my Twitter account, my Twitter account was hacked and I cannot access it fraudster enters through Twitter I have access through Facebook and Gmail.
onyx dagger
When ultra hd will come for ipad.
Soon™️, probably.
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @hollow lynx.
ancient raptor
@onyx dagger is that problem? i writed wrong date creating my account when i spoke to costumer service bot to recover my account
onyx dagger
And did they reply, @ancient raptor?
ancient raptor
@onyx dagger yes
onyx dagger
And? @ancient raptor
ancient raptor
@onyx dagger he said something about punchase
onyx dagger
Screenshot of the first purchase you did in your Game account, @ancient raptor?
ancient raptor
@onyx dagger and i dont have screenshots
but he said wait till we reply
onyx dagger
Then you need to Wait, @ancient raptor.
ancient raptor
@onyx dagger and i send proofs that its my account
onyx dagger
You need to Wait patiently, @ancient raptor.
night cloak
Hello, my account was stolen, I wrote to customer service, they gave 30 days and it was 28 days, will the final result come after 2 days ? @onyx dagger
Region or server, @night cloak?
desert dagger
Why is there no FAMAS in beta 1.2.3 yet the patch notes said it would be there
night cloak
You can wait 60 days, @night cloak.
desert dagger
Why is there no FAMAS in beta 1.2.3 yet the patch notes said it would be there
I spent all day looking for it but was super disappointed that its not there
onyx cairn
Please notice that content in the beta version may vary as things can be added, changed or get completely removed, the best way is to join the beta testing to stay up-to-date regarding it. @desert dagger
night cloak
is the reason there are not many people playing it now
desert dagger
@Daniel | PUBGM ESPORTS#9701 how do i join that
You told me last time that discord is closed for now so i have no way to stay up to date until its open again
Although i have the beta version and i play it everyday
@onyx cairn
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @desert dagger:
:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
onyx cairn
A new recruiting is open, feel free to fill out the survey again and don't leave the server. ^
unreal wolf
Deleted gfx 7 months ago
This match I stood still next to a car
Waiting for the enemie
He went to the roof
I headshoted him with m16
Got banned
Yes I did click on file claim
Banned for violating the game rules
Kill me if I lied I swear I didn't do anything thts breaking the rules
What's this??
night cloak
guys why cant I get any teams now in metro royale
dire sundial
My Pubg mobile account was stolen. In-game support doesn't help because I don't have access to my account.