#questions
1 messages · Page 1171 of 1
When is pmco sign up?
January 1 - January 24 in 2021
Pubg Time to say goodbye to indian pubg lovers. Because he Banned so more accounts.. He says simple reason.. Third party app was deducted... This is a game... Pls Find hackers ..dont ban vpn, gfx, dns users... Please release indian version... Or stop indian server asap
Need help with banned , I been ban for no reason .
@compact flame:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
2 month ban cuz playing from pc and mobile ?
@viscid turtle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
is there any way to get the exact registration date of your pubg account that is linked to facebook after removing pubg app from facebook?
5113492355
There was a glitch with melee weapon. When you throw it to your teammate leg, he will fly. Did pubg fix it after new winter update?
@hollow plaza:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Server got locked automatically
ha ha 2021 hay cong me
Indian server?
мой акк взломали нужно отвязать вход по соц сети ВКонтакте 554527389 прошу помощ !!!
ha ha cong tien da viet nam 2021
My account got banned with the reason of "use of third party apps". The thing is I have no 3rd party apps in my phone!!!
Feels wrong and sad😢
@sage oxide:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@stark zealot:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Pubg please make a server for Africa because it's very unfair towards Africans to play Europe server with 300ms and Europeans has 20ms so please pubg think of Africa too... We also wanna enjoy the game with good ping
Please do not use languages other than English, @raven osprey @blazing aspen. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
@blazing aspen enough with the spam.
hi
We are unable to provide assistance if you do not ask a question or state a problem, @vague rivet. Remember to read through #faq before asking questions in the support channels.
He gets stuck when she sees the opponent,when the car passes,when the plane passes PUBG mobile.
- I did computer maintenance. New update is essential. Optimization.
Hello Pubg Team,
I would like to inform you that my account was banned today on (12/06/2030) I am very surprised that I always respect and follow
Terms and conditions of the game violating,
Privacy Policy and End User License Agreement
I've been a PUBG player since Season 6 and have spent over $ 3500 to buy RP!
I used to have a good time with my friend list
I think you can check my account to verify the information above
account details:
ID: 5476075896
Name: ๖ Crazy 乄
Level: 67
Linked to: Twitter
zzz2885@hotmail.com
Note: A picture of the blocked message is attached
I'm really disappointed about what happened and can't believe it, but I think the pubg system will explain the forbidden cause!
I am waiting for a response from your side. I am able to buy it from you or pay to recover the account .. Please help me. Thank you very much, the PUBG team
Regards ,
Zayed Mohammed
@vague rivet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
"Hi, my server erroneously changed to Orba because I was confused and I didn't know anything about this new advantage." Please reappoint my server to me (North America). Thank you.
ID:5659260222
You should wait for the countdown time, no other way to change it now
Please do not use languages other than English, @sullen depot. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
how i can secure my pubg account with more effectiveness???
Im an ios user how even can i change app store or something ??? I didn’t do anything wrong
Use the File Claim option and stop repeating questions regarding account suspensions please.
I didn’t repeat its my first time to ask something from discord
Nobody answers me in file claim
Answer the bots questions there.
Im just asking what did I do wrong and why my rank have been restored to bronze
You would get the answer for that there.
Also, kindly refer to the Pinned messages of this channel.
I hope you can see the File Claim option there, on the ban message.
Also, we cannot do much about this here, on Discord.
hi. my account was blocked for 10 years, and my friends were blocked for a week . please understand the situation in detail and would like to receive any compensation for the inconvenience. I don't broadcast, I can't play tournaments and other games. proanimator and to review in detail the cause of my lock, and as quickly as possible asking me and my friend unban .
enemyAMG
enemyPSIHOLOG
5319220672
5572194441
@visual knot:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Yes i did that but no one has answered me
And for the reason of why did you get banned, you may refer to the Pinned messages of this channel.
Where do i find pinned msg pls
In order to improve the game's security environment, we have recently enhanced our defense measures with the security goal in mind. Should you have any concerns regarding an account suspension, please contact the customer service in-game. Thank you for your kind understanding. @gloomy thorn 
<@&481161015728406538> first and second player on Europa still not banned even i send reason they used hack to reach on Conquer still playing ! its fair really ?!
Do not use moderator mention for game related questions, @onyx plover
From yesterday they haven’t answered me in file claim
Thanks bro i really appreciate that
You're very welcome! ❤️
After this one day ban i will restore my rank ?
how can give you reason that's you believed he send screen shot to reach on conquer with hack .
Dont know about that, sadly. 
Is that Screenshot taken by him or by you, @onyx plover?
I copy from hacker telegram to show the player that's hack its safe can reach on conquer without ban
Report him and be patient. @onyx plover
and its from first person
@onyx dagger lol I do anytime but they never seen my video that I uploaded on my Youtube channel
Hello, @onyx plover!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Both images are edited.
Nope , i copy from telegram
this dude salty 😭
Kindly do not go Off-Topic in this channel. @abstract moat
and ofc i send first here cheater-report.pubgm.cc/
As you have reported the player, Kindly be Patient. @onyx plover
Why i am getting an error message that i am using a cracked version ?? I don’t use any cracked version. I am playing on iPhone (IOS)
Kindly File Claim and refer to the Pinned messages of this channel. @sharp sky
@sharp sky don't play at phone and emo
I have done that.. but no response from the team 😦
I only play in iPhone.... no emulator
i changed my server by mistake...can anyone guide me on this
Should be waiting to 60 days
no any other options?
nope
i tried customer service but no reply
Because it's not an issue, that's how it's supposed to work.
To ensure that everyone experiences less network lag and has a better gaming environment, players will be unable to switch servers at will. The Switch Server function will be moved to the System Settings screen. After changing their server, players will need to wait 60 days before they can change it again.
yeah i said it was unintentional
@clear spindle (I also got emulator support. Also,I was the official volunteer helper on the Global GameLoop server before.)
#emulator-support plox.
You may wait for 60 Days in order to change the server again.
Feel free to report the issue in #old if you think that the server changed without you knowing. Also, you may play on the selected server until the cool down time gets reset. @slate night 
And if it was a mistake.. 
Read his message twice 
it is ..i changed it by mistake...didnt read the warning...which i know n accept.. my mistake...but i thought there could be a way to get it reset if i contact customer service
anyways..thanks again for helps! :)
why is pubg constantly crashing when I try to login, i have 7 GB of free storage so that isn’t the problem. iPhone 7 iOS 14.2
If there was a dude roughly 400 meters and he should be though a wall then flicked on my teamates and killed us all without looking at us I should report him right
Hello, @charred quest!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
👍
@violet lark:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can we remove or change email/password linked to an PUBG account?
why is the downloads of 0.0MB taking so long
The feature is in beta so might face issues while changing the password. ( Just provide a wrong password and you'll get an option to change it). To remove the mail you can try contacting the in-game customer service, @night cloak.
Of which exactly??
Try doing a routine repair and use a DNS.
What routine repair and dns
For DNS refer #faq 4.5 and Routine Repair can be done by logging out, Repair and select the routine repair option.
How do i reach the in game support?
Please contact the customer service via the in-game settings for further assistance, @night cloak.
I only receive automated bot replies
Only they could help you.
@clear spindle will all my settings and sensitivity layouts etc be gone?
Nope it won't get removed. You can store those in cloud.
But there’s no topic related to this subject there plus there are only bots replying
As in beta, most likely it won't be able to remove.
Maybe and tried entering the wrong password too but there wasn’t any option or prompt to reset password besides (LOGIN VIA VERIFICATION CODE)
Apologies, that option has been removed recently.
Hey can someone tell me that “Can Ipad players play in ClubOpens/ESL?”
No, mobile devices, only.
kk
Is here is any esports_SA staff? Who is involved in third party licensing
@onyx cairn sir
@uneven pumice No, not in discord. If you have applied for tournament License, please follow up with the same mail your received.
Your answer is pinned in this channel.
@storm willow they are too much inactive. Like i applied for many event before but now they are too inactive they are not giving me mail when i apply when i ask something wong replying.
It about 2 weeks
Once you and/or your application has been accepted they will answer you. If you don't get answer in an acceptable time span you may not be eligible and should try again later.
merhaba arkadaşlar tdmde sorun yaşıyorum yarımdıcı olacak varmı
All the events are approved but they are not asnwering some question even my friend applied for event correctly but they are not contacting
Hello, I have no free gun and bullets. What could be the reason for showing? Can you help me?
Hello dear, my GMAIL account have hacked, my connected PUBG account on Facebook and Gmail, I want to remove the Gmail link connected, because i don't want him to login in my account, how can you help me please?
Have a nice day.
Please contact the customer service via the in-game settings for further assistance, @night cloak.
Hello, @digital inlet!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Some dude was flying around like harry potter with a car lmao and he landed killed me and went bacc to flying
Hello, @charred quest!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Double ping nice but okay
When will pubg be available in india
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us
Ok
Hello pls help me..anyone my pubg id got banned without any reason😭😭.....
On 12 december a notice came of 3rd party app...pls help me i have never used ang 3rd party app or any hacks pls help...i want mg id back 😭😭...
@south basin:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hey some is using my account I have changed my password but someone still has access to my game
Please contact the customer service via the in-game settings for further assistance, @cedar vault.
Hello! Im just want to ask to if you get killed by a cheater and you get -40 why u didn’t get the points back if the guy get bann?
Hello, @distant ermine!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Anyone can give me a good answer?
hello, i lost my pubg mobile account and support in the app its so bad and slow, can someone help me? pls not a bot
hope some admin see this and help me
Do you have the access to your Game account? @grizzled sparrow
no
And how does the hacker have the access to your Game account?
not a hacker ._.
How did you lost the access??
If you're the first to report him.
rock, u are an admin :o?
A moderator.
oh, can u help me with this .-.?
i know i can make another account but i have a unique suit
Could you explain that ?
ok let me use google translate (bad english skills)
I have a problem with the game. Can you help me? I have graphics problems. My mouse and keyboard do not work while in the game
@clear spindle
ok I think 3 weeks ago since this happened, although I remember I had a bad connection at the time and the game asked me to go back to the main menu, but to avoid this I just left the game and went back in, then when I went back in I was in the login menu and my account (which is a guest account) was just not there
@clear spindle srry for the ping
You can now access #emulator-chat and #emulator-support, @lyric dock. Revert this at any time by sending .emulator in #481204134859505684.
Guest account will get lost if you haven't linked it with a social media and won't be able to recover it,but you can try contacting the in game customer service @grizzled sparrow.
Should have linked with a social media account :(
So I have a question: my friend and I want to get into a squad together, but we’re not friends because he just got PUBG. How can I ‘invite’ him or something?
If you have lost your guest account and would like to recover it, please contact the in-game customer service for further assistance. The customer service representative will lead you through the account recovery procedure, @grizzled sparrow.
Support told me they cant help me bc I dont have the enought info
(Bruh they asked for the last day and hour I was playing in the account)
@celest shadow
Add him by searching up his character id.
Ok, how do I do that? Like where is the search bar
how can i fix this
That is an information that you will need to acquire to give to the support agent, @grizzled sparrow.
And how can I know the hour I was connected last time in my account
To add friends by username, tap the Add Friend.
Now enter the username of your friends in the search box and tap Search.

Ok thanks
Well, your friend can tell you your last online time :v
Oh
M so worried 😟
Thnks
What to do 😩
Have a nice time playing with your friend 🙂
How @ionic valley
People in your friend list can see your last online
Say, last online 6 hours ago
But they ask alot of things
Yes, 1828374938 days ago, but support ask for the exact time

You should try to remember the exact time
:(
It should be possible
How can i fix this
Idk maybe in the night
Upgrade
i have latest version
Downgrade
@grizzled sparrow
Please contact me as soon as possible. My account has been unlink from My Facebook, the account has been linked to the e-mail, the hacker has been playing with the hacker, and the rules have been broken through the hacker who linked my account to the e-mail (the third link). Then I took the first ban for a day, two days later, three days, and then a week . After the end of the last week of the ban, and I started to log in, the new email registration page appeared in front of me, and the name was required in which I changed the identity and the flag. Please help as soon as possible
My Device : Oppo A1k
Id : 5171458858
Account lvl : 71
Hey my account as been banned for 7 days help 😢
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@grizzled sparrow
For the login page to appear, you have to make sure you are using the updated version of Pubg Mobile.
i already have latest version
1.1.0.14556
Downgrade and upgrade
Help. I have an equipment problem. Helmet, backpack and weapons are not displayed in the lobby before the match

mean @grizzled sparrow
Go to an older version
Try and if it dont works go again to the newest
how can i get old version
Why i got ban i didn't do anything
@stone moss:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Bro I have the same problem but yet there’s no help here🤦♂️
why pubg create this server
Right
people not helping here
Exactly bro🤦♂️
Contact in-game customer service for account related issues.
Did you share your account with anyone or purchased account? @night cloak
No
I have the same problem he have but i didn’t share no account nor did I buy one either
Hello. I suggest that you contact the in-game customer service as soon as possible and provide them with the information that they will require from you. Additionally, the customer service will require that you provide a few screenshots, you can upload those images to https://imgur.com and send it to the conversation as a link.
Please refer to the image below for further instructions:
@west lion @night cloak do you use both iOS and android devices?
I use iOS
Please refer to my message above, @naive zephyr.
No just ipad @storm willow
Did you try deleting the app and reinstall?
yes i did
My account 😔
Even I tried that so many times
Please contact me as soon as possible. My account has been unlink from My Facebook, the account has been linked to the e-mail, the hacker has been playing with the hacker, and the rules have been broken through the hacker who linked my account to the e-mail (the third link). Then I took the first ban for a day, two days later, three days, and then a week . After the end of the last week of the ban, and I started to log in, the new email registration page appeared in front of me, and the name was required in which I changed the identity and the flag. Please help as soon as possible
My Device : Oppo A1k
Id : 5171458858
ok
Ok
@naive zephyr:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
please dont spam @naive zephyr
Attach the customer support response and also the error message ingame @night cloak @west lion
mean
What is this about? I didn't use anything illegal, no hacks, no cracks, no mods.
@celest shadow yes, that one also showing to my acc.
Please refer to this, @night cloak:
@celest shadow I only played metro mode like 5-6 matches I still don't understand what I traded
I only play pubg to now complete daily missions. Waiting for my better phone to get back from service center
I still don't understand metro mode idk what the hell did I do wrong
They can revoke my right to play this mode. I don't even care lahul
You can discuss in #pubg-mobile with other players @night cloak
It's okay thank you for clarifying I'm out of here
@lime juniper please respond to my issue.
<@&639889499718942720>
Hi Pubg Mobile,
My server was recently switched to Middle East due to a glitch from pubg mobile. I live in Canada so my server needs to be North America. This happened when I was searching for different custom rooms in different services. I did not get any message that I was about to switch my server.
This is very annoying because now I am struck with middle East server for 60 days. I can no longer push my rank in North America solo server to achieve conquerer tier.
Please help me to reset my server to North America as soon as possible because I did not switch the server. It was a bug in pubg mobile.
My ID is 5349740956
I hope to get a response as soon as possible.
Thank you.
Device: ipad 8
Wifi
Country: Canada
Id: 5349740956
@celest shadow atleast can you please help with my above issue?
WTF in this game million cheater! And more than 10 million players! How can I report him first? And why we don’t get our points back? WE who is ranking working hard to reach the Conqueror and you have a good loot and everything and a random guy come to uou with a AWM and when he is jumping and shoting only no scope headshots. It that real? And we get -40 if we die in first and if we win +20 this is nonsense. And we spend 25min in one game and we die by a cheater and it gives you +1or 2 for 25 minutes what the hell is thant?
It's not my fault. It's pubg's fault.
#old.
So you want to tell me is that bug what Im explain?
If u want to play in north america server... if ur frnd from north america server invites you, then u can play. Other than that no other choices available. You will have to wait for 60 days
I have posted it many times. No response yet from anyone.😭
@distant ermine *feedback.
And what do you thing seriously, is that help? And be honest
That's true. But I push my rank in solo NA. So no way to get into solo NA server.
@south flint please be patient they'll respond to your issue.
ok...will get back to you in a short while with an alternative.
Thank you so much. Waiting for your response.
The community team goes through that channel and will take certain measures on that in future.
And be honest, do you play this game everyday to push your rank in Conqueror?
I play for fun.
Create a room by using normal room card. Then create a match as per your wish either solo or squad match. Once create a match there is option to select server in the top of the screen. Click on that and change server as yours wish then start a game by inviting anyone of your friend. Once match starts check the ping in below and close the game and room without playing. Now in home tab check your server its changes to what you selected (north america server in ur case). @south flint
I do play to push rank dude. I get your point. I am with you 👍
🙏
Infact, it would be easier for u to push rank in middle east server and the lobby will mostly be filled with bots.
This did not work. Tried twice.
And @clear spindle please try to push your rank in FPP Duo Europe to Crown 5 its not hard and not difficult. And lets see how many cheaters did you found.
Conversations can be taken in #pubg-mobile.
You'll not get FPP Duo match in emulator.
Well no other alternative then. Probably you can contact the Pubg customer service regarding the same
@clear spindle Yes u r right u can not push the rank in fpp in emulator lobby match making problems
Not emulator, in Phone. Because this game is Pubg MOBILE not Pubg Emulator.
No one play FPP in emulator, it's not a problem.
Hahaha. 1) I need to start from the beginning again (silver 5) 2) my ping will be high. So no point in wasting my time 😌
IKR as I said I play for fun and you can take the rest of the conversation in #pubg-mobile and your feedback in #old.
yea really sorry to inform that there are no other alternatives.
And @clear spindle to be honest Im not born yesterday😉
So am I 
Yes, because you didn’t see this game big problems.
Yup. I did contact them. Are you a mod over here?
Continue coversations in #pubg-mobile
soon to be
Great.
@clear spindle why did you write that?
@clear spindle Bro first u will close the slowmode of feedback bugs 6 hours wait whats?
Conversations to #pubg-mobile.
Oh again? Can you say something different? Its to boring🥱🥱
@plucky frigate Slowmode cannot be reduced in that channel. You can edit your previous message in there or could wait for 6 hours.
Please avoid going off-topic, @distant ermine. You may have unrelated conversations in #chat.
@clear spindle yes call the bot because you can’t answer🥺😏
Please avoid going off-topic, @distant ermine. You may have unrelated conversations in #chat.
@clear spindle I was already edit my previous message but they did not replyed me
Wait patiently.
Also please add more details about the issue in there, @plucky frigate like how it got changed etc...
YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @tidal light:
:white_small_square: http://bit.ly/37Lgfbm
I made a new acc in pubgm and tried to set my age to 18+ in gameplay management but it always shows this
Please wait for the cooldown period to be over. After that you change your age to over 18 from in-game settings.
Yep.
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
im not talking about support
Kindly forward this message to PUBG Mobile Korean version. This server is for PUBG Mobile Global.
Make sure the id and password to login to your account is correct.
I’ll try thanks for the information
Sure. Anytime 🙂
Kindly restart you game and try.
Could you please share a screenshot of the in-game settings here, @frosty prawn?
Please do not misguide other members. @night cloak
Bro i didnt misguide...I suggested him to restart the game
If his account is created in one of the EEA regions, he wont be able to change the Country due to the laws. @night cloak 
Ok
Alright then.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Dear Pubg Mobile team, my account ÅM 终 DevilJoy with id 5271655674 was blocked for violating the user agreement for 10 years, please check everything again, I did not commit any illegal actions against allies, did not use cheats and bugs, did not use the GFX tool, please help, because this account is very dear to me, I have been playing since season 4 and actively since season 13, I invested my money in it to buy the Royal Pass, there are many of my friends in my Anarchist mause clan, among whom there is not a single cheater, in games with I did not hit with cheaters and did not play with cheaters, the account was blocked by mistake, please check everything again and reply to this mail. Thank you in advance.
@green dragon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Use of unauthorized third-party software or methods, @green dragon, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
He is already answered by the bot. @night cloak 
Hi @onyx dagger can you answer?
Well the bot answered in a huge essay whereas i explain in 4 words
when will it be possible to open a premium box?
lol nice one @south flint
Before 3 days i was playing metro mood with auto team and in the beginning of the game one of them get banned.. and this morning i got ban for a week 😶! What’s my fault if the game put me with a cheater 😶!
@amber saddle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
No ETA.
He's answered already. 
when will it be possible to open a premium box?
You may state the issue here.
Hopefully after custom crate ends
Sure.
refer to this @amber saddle
@onyx dagger all the settings?
How some Players in india are able to use Global Version
Issue is...
<@&639889499718942720>
My server was recently switched to Middle East due to a glitch from pubg mobile. I live in Canada so my server needs to be North America. This happened when I was searching for different custom rooms in different services. I did not get any message that I was about to switch my server.
This is very annoying because now I am struck with middle East server for 60 days. I can no longer push my rank in North America solo server to achieve conquerer tier.
Please help me to reset my server to North America as soon as possible because I did not switch the server. It was a bug in pubg mobile.
My ID is 5349740956
I hope to get a response as soon as possible.
Thank you.
Device: ipad 8
Wifi
Country: Canada
Id: 5349740956
Just a picture of the in-game settings. @frosty prawn
You may wait for 60 Days in order to change the server again.
Feel free to report the issue in #old if you think that the server changed without you knowing. Also, you may play on the selected server until the cool down time gets reset. @south flint 
Also, Kindly refrain from tagging the CT.
Not anymore as the game is banned there.
<@&639889499718942720> many players have access to their global version without any kind of vpn
And kindly refer to the Pinned messages of this channel, @steady grove.
Kindly refrain from tagging the CT.
@lime juniper Why don't we bring DRIVE-BY to Pubg Mobile. I'm sure those who enter "solo vs squad" will have a lot of fun. 
When will i get the mail of beta confirmation
The BETA Version is already relased, @steady grove
Is that the solution? Waiting for 60 days? Pubg mobile will not rest my server immediately since it's pub's fault?
There was an option for that, but it was within 1st of December. @south flint
I have downloaded and put the entry also but haven't got any confirmation
Region/Country? @steady grove
India
Now that might be the reason.
But this issue was still persisting since a couple of days back. I had this issue on Saturday so what is the option for me?
You may report the issue in #old, @south flint
You would get the code in-game. @steady grove
I did. No response from them. There are a lot of players like me who are affected by this glitch. Please do something.
Alright.
No one would reply there, @south flint.
The Tencent staff team goes through that channel everyday.
Hello! My account have been banned for no reason!!. I do not break the rules and I always play fair!. Please could you help 😦
@lethal jetty:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can I contact the customer support via telephone?
Customer Service in-game is the way. @south flint
In game is not responding to my issue.
Anyway I don't think you can help with this. Thanks.
@onyx dagger
Unfortunately, Accounts created in EEA regions cannot change their Region In-Game, (Due to the Laws), @frosty prawn 
The game is banned so there wont be any updates, @steady grove. 
Здравствуйте, 13.12.2020 в 13:41 покупал UC через платежную систему Qiwi, средства были списаны с электронного кошелька, а игровая валюта была не зачислена на аккаунт, оплату производил на e-mail: serg.ovch@icloud.com
ID: 5584970030
Имя в игре: Blackguy2709
English please. @sterile mica
@onyx dagger i am still able to open my main global account without any vpn or other source
Updates, @steady grove.
why my account terminate again and again i can't use any kind of 3rd party app
Hello, on 13.12.2020 at 13:41 I bought UC through the Qiwi payment system, the funds were debited from the electronic wallet, and the game currency was not credited to the account, I paid by e-mail: serg.ovch@icloud.com
ID: 5584970030
Name in the game: Blackguy2709
no
Qiwi payment? @sterile mica
no
Yes
@onyx dagger i live in India I have some queries as tencent already stopped servers for india
You may refer to the Pinned messages of this channel. @steady grove
If you buy UC from sites Other than MidasBuy and In-Game, @sterile mica, the UC will be deducted from your in-game account.
i downloaded pubg on the official page on the Instagram. This message poped me 3rd time
@onyx dagger how should i report yt channels who are providing hacks.
YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @steady grove:
:white_small_square: http://bit.ly/37Lgfbm
Thank
You may wait for 60 Days in order to change the server again.
Feel free to report the issue in #old if you think that the server changed without you knowing. Also, you may play on the selected server until the cool down time gets reset. @tribal knot
You're welcome. @sterile mica
@onyx dagger please help me why my account terminate 3rd time my id:-5556589230
@onyx dagger i am not able to report youtube channel providing hacks
Try to check if there is any VPN Applications in your device. @tardy nova
i don't have any vpn on my device.I playing pubg on wifi
Here, @steady grove.
@onyx dagger i am not able to report
@onyx dagger
@clear spindle 
@onyx dagger check the ss
Open it in a browser or DM me the link, @steady grove.
Wait for Rock's reply.
@clear spindle i have dm you the channel link
@onyx dagger please help me when i open my second account on pubg its fine i played 2 to 3 games recently i don't get any pop up after that i playing on my primary id i got this pop up again your account is terminate why?
Normally an EU player, played a game with a friend and now stuck on ME have signed out n back in multiple times looks like im stuck on ME. Any help? dont want to wait a whole 50+days smh help pls
how to change email link ? coz i forget my email name and password when i change my device android to ios.
@onyx dagger no any way to solve this problem?
You may contact Customer Service in-game for that. @arctic shoal
You may wait for 60 Days in order to change the server again.
Feel free to report the issue in #old if you think that the server changed without you knowing. Also, you may play on the selected server until the cool down time gets reset. @bronze idol
What does the last part mean about the selected server? is that the same as the first thing u said about having to wait 60days?
Hello when I try pay for subscription its say my account is at risk so I can't by it anyone have a clue how to fix this uc I buy with no problem .
PUBGmobile support, Where can I find the License Agreement to PUBG Mobile?
You may contact Customer Service in-game about this. @dawn finch
License agreement? @tranquil viper 
Thy say i need reinstall game so I did this and still can't do this
Yea, ever heard of that?
You may change the server after 60 days. Also, You may play on the selected server for now, until the cooldown timer reset. @bronze idol
Yes. @tranquil viper
You may tell them that it didnt work. @dawn finch
eee
How can i get pubg partner title
Hello, @limpid cypress.
Kindly state your issue.
That title is no longer Acquirable. @steady grove
what is this
Doesn't seem like you are official support, but, do you know where I can find it?
why cant i open it 
You may wait for the premium carates to come back. @limpid cypress
ouuuuuhhh
But why? it is unplayable for me and i didn't change it myself? it glitched and got me stuck in ME... i live in UK so y would i want ME? I'm not at fault here.
Search on google? Or I think you can find it in the Login page. @tranquil viper

@onyx dagger after doing that steps if i get this pop up agian on my screen what shoud i do?
The issue is known, @bronze idol.
Feel free to report it in #old. Unfortunately, we are not able to assist with this. Sorry for the inconvenience.
I came to the support page with a question, not to be answered by a question. Hopefully, I get an answer or direction from an actual official support member.
@limpid cypress

hMMM
You're answered about that too. @limpid cypress
Ok but if i report it there is it possible to get switched back to eu?
Let's not go Off-Topic here. @steady grove
May I know what is the issue? @tranquil viper
@onyx dagger it was just for fun
You literally just had a conversation about it with me.
You're reporting it there. As it is an issue. The Tencent staff members go through that channel everyday. @bronze idol
thanks
So you just would like to know where it is? @tranquil viper
And you're very welcome! @bronze idol
You may move to #chat for such.
This is a Support Channel.
@onyx dagger reply bro.
Perplexed with the kind of people I run into.
@onyx dagger can i get some promotion for my yt channel here
File Claim, and then state the issue to the Customer Service in-game. @tardy nova
No. @steady grove
But if you're a Content Creator, yes. Refer to #735483472432594994 for that, under Community.
Sorry but I didnt get you.
That's what I thought.
Where is the channel for reporting cheaters?
Hello, @tropic shuttle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Hello i need help the game support dont answer me since 2 days
My account has been hacked and game chat support dont a'swer
@onyx dagger why 90 fps is not working on PUBG KR?
We provide support only for the global English version of PUBG MOBILE here. @tardy nova
@onyx dagger ok sorry bro.
No worries! @tardy nova
My account has been hacked, a hacker can still login in my account via twitter
You're answered above. @topaz bison
@onyx dagger Thanku so much for your help bro.
@tranquil viper you can find it from the login page of the game.
You're very welcome! @tardy nova 🤗
Why the game support dont answer me please
Thanks for responding rock!
I need to unlink twitter on my account
Contact in-game customer service and wait patiently for a reply from them.
Machette they dont answer me
Rock im waiting but no one can answer me.. in game customer service
@onyx dagger can i send you request on discord?
Please avoid going off-topic, @tardy nova. You may have unrelated conversations in #chat.
patience
patience
@clear spindle Bro do u know how many times take for answer
Jailbreaked devices are vulnerable and some applications change the data of the game.
Ok I understand that it’s not allowed, I’m asking what the reasoning is behind that
Especially since you can download anti jailbreak detection so you can bypass it
How do I get access to emulator chat?
You can now access #emulator-chat and #emulator-support, @hardy meadow. Revert this at any time by sending .emulator in #481204134859505684.
İ want to know my ban reason how can i do that
@frail urchin:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can you help me ban my account data for 10 years?
@glad glen:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
What is your issue?
I was mistakenly changed my Region from Bangladesh to Turkey 180 days ago now I'm changing back to Bangladesh it asks for number i did then a code come whenever i put that code it says Parameter error
I can't go change my Region whenever i tried to verify and put right code it says Parameter error
Help me please @onyx cairn
Please contact the customer service via in-game settings, only they can help in this matter.
Okk
Please contact the customer service via in-game settings, only they can help in this matter.
@onyx cairn NO ONE ANSWER
I try since friday
Follow the automated message system and answer correctly to get the answers you need. Try to state your issue as good as possible in short but detailed phrases. This is the way.
Can someone ban my account 7 day? For unlink twitter access, a hacker take my twitter and can login
Contact customer service and follow this conversation
Please do not use languages other than English, @earnest path. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
What can i do for be banned 7 days ? For unlink twitter
hello how can i fix the 10 min ban knowing that im very legit
Need some care of help about my account some one stole my mobile last night and he add 3rd link email in my account now when I login my game account he distrub me too much he always login from other screen how can I fix this I have all data
@median pivot What's the error message?
Please contact the customer service via the in-game settings for further assistance, @gilded saddle.
They don't want help 😩
hello , is the Cinema View Banned able?
we have terminated your connection because of data with your client, please check your network and try again, unlocks in 10 min @sick shale
and also the message above in the image
@sick shale and im using iphone x never cheated
@median pivot Cinema View banned able in pubg mobile emulator?
@sick shale can you please explain cause i dont get it
@snow basin what do you mean ?
@snow basin Modifying game files is against terms of service, it's not allowed
Use of unauthorized third-party software or methods, @snow basin, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
ok ty guys i understand
@median pivot
Hacker just hacked my account and banned my account is there any way to getting it back 😭
@olive fox:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
but to know i am in morocco it works everywhere in the word those dns ? @sick shale
Here you get 50% + uc when buying but there in the offer you don't get 50% that is only 1000uc more. Or did I get this wrong?
@median pivot What do you mean?
on any worldwide wifi that works as configuration ? @sick shale
@sick shale How is that meant by the uc? there is 50% but with the $ 100 offer you only get 1000uc more
there’s this problem about arcade, when you’re in a squad you can’t play it (even though all of us downloaded the map) here’s a screenshot
Hi @polar marsh and <@&639889499718942720> ,
My server was recently switched to Europe due to a glitch from pubg mobile. I live in USA so my server needs to be North America. This happened when I was searching for different custom rooms in different services. I did not get any message that I was about to switch my server.
This is very annoying because now I am struck with Europe server for 60 days. I can no longer push my rank in North America squad server to achieve conquerer tier.
Please help me to reset my server to North America as soon as possible because I did not switch the server. It was a bug in pubg mobile.
My ID is 5343644937
I hope to get a response as soon as possible.
Thank you.
Device: iPhone XS max
Wifi
Country: USA
Id: 5343644937
@boreal cloud Tell your teammates to download all maps
they have
it’s a glitch that it says that my teammates haven’t downloaded it but they have
Hello, @boreal cloud!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@normal fulcrum can u help me?
How can I help you @warped pagoda
@normal fulcrum How is that meant? do i see ingame how much uc i got more or how?
@normal fulcrum Because with the 100 $ packet there is only 720uc more and that's not 50% of 8400 uc. do not understand the offer
Let me check
Your country @warped pagoda?
Germany i pay with usd
Yes
Then you can to contact customer support of midasbuy @warped pagoda
@warped pagoda 
Okay
i need help
We are unable to provide assistance if you do not ask a question or state a problem, @silk zodiac. Remember to read through #faq before asking questions in the support channels.
my account has been stolen and i want to untie all links
Please contact the customer service via the in-game settings for further assistance, @silk zodiac.
ID:5545696742
My uc was deducted for no reason I have never purchased uc from unoffical pages and I have proof I'm really disappointed I can't purchase anymore, I have contacted pubg multiple times with no response please I need some help
Please contact the customer service via the in-game settings for further assistance, @opal gull.
@storm flume I have for a week now no response
My account was closed for three days and I did not download anything that could help me to return my account and everything
ID: 5164299820
@gray wren:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello, he has been answering me for a month, I am writing to support the game, I am not responding to mail. What do i do?
am 40 years old and I spent $ 10,000 in the game 2 years of my life I spent on achievements, I very much ask you to unblock my account
@hollow cliff:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please do not use languages other than English, @lament finch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
the hacker has threatened me with getting ban in my account help me please
Please contact the customer service via the in-game settings for further assistance, @fossil plume.
Hello! I'm trying to add my friends as partners in pubg mobile but my Available Partners list is empty. I have more than 500 synergy with at least 3 friends but still I can't add them as partners (Lover, BFF etc..). Also my friends can't see me in their list but can see everyone else. Any ideas?
Anyone got a solution for iphone sound problem , when I open the mic game sound becomes low ??
Try to update your Device
My device is on the latest firmware ios 14.3
Submit a report in #old please, and make sure to include the following information:
▪︎Numeric User Identification
▪︎Device
▪︎Wi-Fi/Cellular
▪︎Country
Playing with hackers to rank push
Hello, @soft radish!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Please contact the customer service via the in-game settings for further assistance, @night cloak.
How long does costumer service takes to answer
@ionic iris in my personal experience it usually takes 3-7 days
@sick shale I have a question about Pubg and jailbreaking your phone. There is a feature with jailbroken iPhones that allow you to simply disable the jailbreak with a button. I currently have a jailbroken device. If I have Pubg on my phone even tho it’s jailbroke will I still be banned even if I’m not actually playing during that period?
Sorry I don't have enough information in this regard, but it's not recommended to play with jailbroken devices.
Well I know from past experiences that playing while it’s jailbroken will mess the game up and get you banned, my question is if my account is on a jailbroken phone but not being used will it make me get banned
Hello, he has been answering me for a month, I am writing to support the game, I am not responding to mail. What do i do?
am 40 years old and I spent $ 10,000 in the game 2 years of my life I spent on achievements, I very much ask you to unblock my account 544111961
@lethal wing:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
My account is hacked
Please contact the customer service via the in-game settings for further assistance, @night cloak.
Hello, I made my server in the middle east by mistake. Can you help me? id: 5403562743
You should wait for the cooldown time to be over, no other way
My effort will be wasted if you could help me?
does the ballistic msak actually work
What's this
hello, my account was hacked and banned for nothing I didn’t use third-party programs that changed the game files, please reconsider the reason for the ban

@lean osprey:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@polar marsh The event has just started Are the scores normal? Is this a joke?
@polar marsh Popularity ranking fever
@polar marsh someone has hacked my Pubgm account and linked his twitter to my account what should I do now please help
He is even using hackes in my account
@polar marsh I have my facebook link to my account but the hacker has linked his twitter please me I have even tried in costume chat but nothing happened even said 3 email but nothing happened why you guys are doing this he has even changed my in-game name and spent my all UC please help me unlike the hackers twitter account before 21 days please @polar marsh it's a request from a Pubg lover please guys I am trying everything I can from (8 December ) please help me
Please contact the customer service via the in-game settings for further assistance, @dreamy sundial.
@polar marsh I have done but nothing happened please help me
Please @polar marsh
I even tweeted my problem but no one replied @polar marsh
Please @polar marsh help me unlike hackers twitter account from my Pubg account please help me it's a big request from you guys
It's so sad that you guys are not helping me out from this @polar marsh
@polar marsh you disappointed me so much now
@dreamy sundial only ingame customer support handles account related issues. Please contact them
They are not helping me @storm willow
Follow this steps #questions message
Please Remove Aim Asist from Game PUBG its Help to Remove Cheaters From the Game
Am I gonna get banned for using VPN because without my iphone lags because I have slow WiFi
hello ,
how to get the hashtag vanguard one on pubg ??
@fierce night This title is given to certain beta testers and community moderators.
how to become one?
You can't apply for that, at this moment
Allright , thank you for answer
so i have a question i never really understood and forgot what the answer was: is it ok if i create a alt pubgm account to hold a squad (be leader of squad) so i can have different squads to manage and also for rewards and etc, also if it is ok, can i give popularity to myself through purchases and gain rewards and use it like a normal account, i dont cheat or anything related and ive looked into it and it doesn't seem to block another account creation/ social media acc link...
but also i would not abuse the many things and aspects of having an alt acc like multi rewards, synergy, popularity etc etc that you could call harvesting or whatever, i just would use it for the sole purpose of being leader of clans and expanding my freindlist (since im at max)
i understand you can abuse it , like using low level to host a match to match with other low levels or to abuse popularity system, ranking system, bargaining system and many other achievements and etc etc what ever you could gain from an alt basically but i only need it for clan leadership and to expand my freindlist.
this is also a question many others would probably like an answer to
an answer that clarifies everything
Dear Sir/ Madam
Subject: PUBG ID Log In Problem, Please Help Me
Dear Sir / Madam
My Account User ID is BLACKӁRIDER
My Game ID: 5312315449
Email ld is jamescroft5566@gmail.com
Nick Name:jyotish shah Your Game Name:BLACKӁRIDER
Sir/Madam, I am not able to login in my PUBG
Account,
Its Showing Your Account has been Disabled for
violation
of PUBG Mobile Guidelines.
ButI Had not Done Anything against Your Guidelines,
always Follow Every Guidelines And Terms.
Please Activate My PUBG Account Its Very Valuable
&
Important For Me.
Thanks
Your Sincerely
Your Name:jyotish shah
well i would like staff to reply instead of a player
@spark wing:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I feel it doesn't violate the guidelines of Pubg and you're good to go
if you're not fully going to read our questions why would they read everything in that message
You can as you only need to add more in friends list and as a clan leader.
so i can make an alt for the sole purpose of managing a squad and adding more friends?
i dont want ban thats why i ask to clarify
please,return the server to europe, i changed it by accident
If you're saying "managing a squad" means as a clan leader,yes you can create an account for it.
You need to wait for the cooldown to change it.
@fringe whale VPN is not recommended.
Hi...my joystick and camera moving itself on i pad air4...can anyone help me? Is there any solution?
but i did it by accident, why won't i restore it
There are no accidents.
hi. is the wishing treeman set only gonna be trial or it's gonna be purchasable later on?
Try doing a routine repair.
@vagrant tulip DM me that.
We don't have information about that. Keep an eye on in game crates.
Check if there's OBB file in the internal storage.
There is
Can you check the size?
My brothers id showing 3rd party app ban for 15hrs but he didnt yse any vpn gfx nothing thn why that notice pop up anybody know
@edgy crypt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Reinstall the game from playstore.
Ok
Is there any Pubg mobile version that runs 120 fps?
If not then is there any plan for it any time soon?
@cedar swallow i saw some new generation device run it
Thats weird cuz as far as i know pubg mobile runs only on 90 fps so far!
So how is possible to run the game on 120 fps when it’s locked at 90 fps by the game itself!
He must be pointing out GFP.
What is the gfp
#questions I had link a email I'd to my pubg acc which I no longer have access to. I want to unlink the email and link a new one
Game for Peace.
Please contact the customer service via the in-game settings for further assistance, @tired patrol.
aa got ur point maybe.
I think pubg needs to unlock the frame rates for Emulator players at crazy limits 120 or more fps , pubg mobile became more popular on emulator recently
@tired patrol i don’t think its possible to unlink email for now
I recommended you to contact customer service
They might do in future update they will be customized for new generation device
I hope so , the issue with their devs that they are too slow with the updates regarding the global version , not sure why they invest more into the Chinese version while the majority are playing on the global one!
@cedar swallow yes , right
@cedar swallow maybe new iPhone 12 support 120fps
Try to ask maybe someone who have it
There is only two or 3 phones only that supports such a future.
I’m an Emulator player anyway but i would suggest releasing a special version for Emulator that support 120 or more.
@cedar swallow yes 120 fps does not support for emulator
Sometime you might find issue using also 90fps
Some other people also
90fps also new fps added to the game not old like the other one
Like i said before they might do in future update
Better to wait for sometime
Will pubg release some reddem codes by which we can get m4 glacier
is using macro ban-able in emulator ?
They will not do for sure
@past laurel yes.
Try restarting the game.
@clear spindle yesterday I played bonus challenge.. But today bonus challenge is not available ingame.. Bonus challenge remove from game.. What's the reason
They might have removed it for optimizing.
@clear spindle can you please confirm when it will come.. I mean approximate date..
@little jackal I have it once. Try repair the client. Log-out and click ,,repair” and select routine repair.
i'm sorry, I won't be able to give an ETA.
Okay
My email got hacked which is connected to pubgm is there someone i can talk to to solve this issue
Please contact the customer service via the in-game settings for further assistance, @winged sorrel.
hi guys what to do if you accidentally change the server?
You can change it after 60 days.
I saw a bug from the lobby is it true?
Hello, @final moon!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Is there any way I can change my server
I am in Europe right now, want to switch back to Asia
If you have changed it recently then you have to wait for the cooldown.
Is there no other way because my ping is very high
Unfortunately no other way to change, you can ask one of your friend to invite you to play in Asia.
Alrigjt
Pls anyone help my account ngot banned while i was in my game how to recover my account
@olive dune:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@clear spindle hello sir. I am not getting Christmas lobby theme. Please can you give me solution☹️
Hi PUBG keeps crashing.
where is week 2 winners?
@scenic sentinel do a routine repair and check.
@clear spindle ok thankyou sir. I will try
camera is moving when i touch joystick and sometimes joystick and camera moving itself even if i dont touch anywhere on the screen...and i have done routine repair two times and reinstalled the game..but still feel the same....can anyone help me?
@clear spindle are u there?
Ok
Also try to add a video recording if possible.
DNS is fine as long as it shouldn't change your location.
@clear spindle I am tired routine repair and restarted game but i am not getting christmas lobby😩
Can you check the inventory ?
And you have tried relogin ?
@stark cedar
Can i get a confirmation bro, is use of dns is safe..! Pls reply me bro
^^
@clear spindle what ur saying saying is right then some of them is getting banned and some of them or not?
@clear spindle thank you bro
As I have mentioned some might change the location. You can use the one mentioned in #faq 4.5
When PUBG MOBILE INDIA come?? 🤔
Please refer to this channel's pinned messages for further information, @dawn pecan:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
@clear spindle bro im extremely sorry if it hurted for asking that again and again
iOS??
Yes
Bro , its time was over bro, some days back , you should logged in that particular day. But now , not possible I think
It is ios yes
Try clearing cache of safari, uninstall the twitter app and login from browser.
@clear spindle when PUBG MOBILE INDIA came??
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us, @dawn pecan.
Is it true that pubgm sucks?
@clear berry ^^
And codm is better?
😂, not really bro
Both are different games and it's up to the players. Use a discussion channel for these, @lucid marsh.
Hello. my account was blocked for 10 years. the reason is not clear, because this is my main account with upgradable weapons. I pushed a lot into him. I ask you to see what the problem is, after all, no cheats were used, and so on. here is the id of the account 5316771738
@round rune:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Yes it worked thanks
Should I be worried about someone hakin into my account tho? Lol i dont have dodgy friends on game or twitter but lot of people seem to be loosing their account
No, if you're afraid of that you can change the password. The other issue is iOS messing up with things.
dear pubg mobile i want payload mode on custom room
ha ha cong atams?
Please do not use languages other than English, @blazing aspen. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
I changed the server by mistake ,how I changed back?
PUBGM official website. What is it?
How to change stupid server back to Asia ?
It got changed without permission in my younger brother's account while creating room.
i need to contact a PUBG Offical as soon as possible, as my account is in danger
Report it in #old, @final cloak.
@onyx plover let's not make such comments in here.
Hi, I’m from a registered e sports company in Sri Lanka.
Does Pubg mobile ban players and downgrade their tier to BronzeV only when players use hacks or unauthorized applications? Or are there any other situations that Pubg downgrade the player’s tier to bronzeV
@clear spindle rocky
o.k
Teaming up, using gfx etc and all will give a ban with tier reset.
Is ranked arena coming back anytime soon
No information.
What about arctic mode since erangel is snow themed
soo i tried sharing my sensitivity to my friend, but when he put in the code it says "failed to retrieve the shared sensitivity". Is there a way to fix this?
Russian version has tech support ?
@drifting yoke you mean Russian discord ?
No I don't, join Russian pubgm discord
@alpine flower yes i'm looking for russian discord
@drifting yoke shall I send you the link?
@alpine flower yes it would be nice
hey, woke up today finding my mail account got banned 10 years although this account never ever played with any kind of hack.
how to contact the pubg support to escalate this issue
@radiant trench:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
No link/unlink option...two twitter accounts linked with same account
You mean the Email and the Twitter account? @midnight relic
No two separate twitter accounts
i want to block 1 user but there is no option for block in game
But you're only able to link one Twitter account to one Game account. @midnight relic
plz help me
You may add him as a friend, and then open the chat with him, and then you can see the option to Block. @floral moon
Yes? @strong loom
my id got hacked plz
Do you have the access to your Game account?
Then you may Unlink it via the in-game settings.
Kindly contact Customer Service in-game about this as only they can help you with Account related issues. @strong loom
no they are not answering me
Hello ! Please someone tell me why I can't copy a layout by providing a code because when I enter a layout code they tell me " failed to retrieve data " , someone can help me please ?
plz can you help me
plz sir my id my fvt
Yes..thats why asking for support.....earlier my account got hacked via twitter and twitter got disabled and unlinked from game...i linked other twitter and now both from both twitter acc can be logged in and there is no option to link other socials also
The code is provided by a streamer ( Xifan ) and I don't think so because I tried to copy my own layout code and they tell me the same thing ..
Unfortunately, we cannot do much about this issue here, on Discord. You may contact Customer Service in-game about this. @strong loom 
plz sir i request you
Kindly contact Customer Service in-game about this. @midnight relic
he cant anwering me
But I dont think that you can add Two Twitter accounts.
Wait patiently for his reply then. @strong loom
😭 plz sir
There is a solution for this bug or problem or Nah ?
Try again after some time?
no gmail or fb account link in game
I tried so many times Its the same thing
fb account is hacked
You need to be Patient in this regard. That is the only way. @strong loom
Kindly refrain from Repeating.
It's not a bug tho ?
That would be a wrong code then. Or can be a Bug. @gray maple
oki can you ban my id for 10 years
Yea I think it's a bug . I reported it but no answer from the support
Not possible.
If you really think it is a Bug, feel free to report it in #old.
I did but I hadn't any answer about that
No one would reply there. The Tencent staff members go through that channel. 
Okay
Alright.
you cant help me
Only Customer Service In-Game can help you with this. @strong loom
sir so bad respones from you
@strong loom Repeating the same question again and again won't change the answer. Contact in-game customer service, only they can help you regarding this.
Contacting in-game customer service is a better option than deleting the game.
they cant answer me
I sent another message to report the bug . Hopefully they will answer me and get me a valuable solution
Thanks for the support @onyx dagger
they'll send a auto bot reply and you do what they say you to do
it usually take 2~3 days to get auto reply
hm i contact him but they cant responding me
well try again
for me they always reply🤷
as all people here said, contact customer service in game
why are you here if you never listen and do what we say and say "wow doesnt help thank you" what's the point of your action? make people mad?
sir beacuse i try to contact me
Ok then contact again
i contact him
Is the bonus challenge going to come back for arabic countries?
Any idea when please?
No Estimated time of arrival
Got it thank u
i need help
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
my controls are always completely deformed when i start the game sorry for the bad english
my account got hacked this morning but no worries i got it back but the hacker managed to change my server to south america before i got to it,(my server was asia previously) can i get help to somehow change back my server? please i really need help,thanks
ive tried contacting in game support and emailed them but no response,its been a few hours now
You have loaded all the optimization load of PUBG mobile on the emulator support. You are now trying to follow a different path. The events you bring to the game are empty. To always make money-uc. You broke the graphics of the game, fix it. This is the priority. Everyone is aware of this situation. You are now implementing a policy that increases system requirements. In the game I played for 7 seasons, you are now saying that my processor does not meet the minimum system requirements. Is this a joke?
I absolutely do not accept this. You won't do in game graphics fixes, updates,and leave no other options for emulator support. The problem is not with my processor,but your deficiency.
We give feedback 50 times. Turkey channel is full of graphic complaints. Fix the game freeze stuttering issue.
Tell me if you can't fix it. Do not look for problems with our systems. You know I'm right.
It is because your emulator doesn't meet the minimum requirements.
The problem is, that you are using the wrong channel for such complaints.
Also it is not up to the team to keep your system up-to-date as each component becomes older from time to time, which may result, that the compability stucks on a point, that does not support the game any longer.
I'm sure so🖐
You can contact the in-game customer service regarding the account hacked issue, @night cloak and have to wait for 60days to change the server.
Have you victimized me and other people? You're saying I can't play the game now. Are you saying you're currently following an upgrade policy? We put a lot of effort into the game. We love. Now it's all garbage. For the game's graphics,nobody is satisfied. Read translation on Turkey server. The 1.1 update was at our loss.
You get complaints from every platform.
Your issue has been answered in #emulator-support as your system doesn't meet the minimum requirements which is why you're facing issues.
Now please move to a discussion channel.
pubg accidentally i chose south america i want to make europe
My processor does not meet the minimum system requirements. Why now but not 2 years ago? This is an excuse. Funny. Now the classic method of redirecting to the emulator channel.
Anyway,I will not write any more😉
please help
You can change it after 60 days, @serene nebula.
It was 2 years before and they've added new things in the game, Try to understand how things work.
please
Nothing can be done other than to wait.
please help
You have been answered.
Bro vpn safe
VPN is not recommended.
How to fix Voice Bug After Pubg Ban
??
@storm flume I tried everything, nothing helped
@ancient flower @blazing grail Misusing glitch is a violation of ToS of PUBG MOBILE and might lead to permanent suspension from the game as well as this server
@blazing grail Do not trust anyone who are not an official staff of PUBGM or this server. There are people who scam others so beware of such people
@normal fulcrum I just want to go to PUBG Mobile
But because of this error, I cannot do it
The issue is with your network @blazing grail. Try resetting your router, rebooting your device and reinstalling the game
@normal fulcrum Tried it a couple of times already and none of this worked for me
This solution to the problem did not help me either.
@normal fulcrum I tried to log in via different WiFi networks, via mobile internet, but the problem is not solved
@normal fulcrum Dear PUBG Team,
I am Messaging You To Discuss On One Topic Today I Opened My Pubg ID
6889568985 And I Got Messenge Which My Account Get 7 days ban I Don't Know Why My Account Get Banned I Didn't Break Any Rules And Regulations Of PUBG And I Didn't Use Any Glitch Or Cheat When I Checked My Account With My Another ID Then I See PUBG Gave Ban Pan On My Account Without Any Reason I Am Requesting You I Am Legit Player I Don't Like To Use Any Cheats Or. Bugs Please Revert On My This issue I Hope You Will Help Me To Unban My Account Thanks And Sorry For Taking Your Valuable Time
@torpid trout:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please contact your internet service provider and ask them to reset DNS
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I change my server by mistake (Europe) to (North America) please help. I want to return to my server
@normal fulcrum Thank you so much for trying to help me. I solved my problem. I was very surprised when I found out that access to the game was blocked by an ad blocker
You may wait for 60 Days in order to change the server again.
Feel free to report the issue in #old if you think that the server changed without you knowing. Also, you may play on the selected server until the cool down time gets reset. @twin basin
JinThomson عزيزي فريق PUBG ، أنا أرسل إليك لتناقش موضوع واحد اليوم ، فتحت معرف Pubg الخاص بي 5231114314 وقد تلقيت رسالة حظر على حسابي لمدة 10 سنوات ، لا أعرف لماذا تم حظر حسابي ، لم أخالف أي قواعد ولوائح PUBG ولم أستخدم أي خلل أو غش فقط كنت استخدم GFX لتحسين جودة الرسوميات عند التحقق من حسابي باستخدام حسابي الآخر معرف ثم أرى PUBG أعطت حظرًا على حسابي دون أي سبب أطلبه منك أنا لاعب شرعي لا أحب استخدام أي غش أو غش. البق ، يرجى الرجوع إلى هذه المشكلة ، وآمل أن تساعدوني في إلغاء حظر حسابي ، شكرًا وآسف لأخذ وقتك الثمين
Please do not use languages other than English, @fringe tree. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Purchase from 3rd party leads to ban.
Can someone explain that in more depth?
In some countries the bank policy won't let players to purchase on their own so their only option is to contact a friend that is living abroad.
Is that considered 3rd party?
no if they use Midas buy
And in-game.
12-12-2020
My account was banned and apparently it was gonna unban at 8 50 pm
8:50 pm my account was unbanned but again banned and it was gonna unban at 9 47 pm
9 47 pm, same thing
This has been going on and on since December 12, and I need sone help.

