#questions | PUBG MOBILE | Page 1146

timber agate Nov 23, 2020, 9:19 PM

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Thank you

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I’m level 64 trying to speed up the process u know

runic citrus Nov 23, 2020, 9:21 PM

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Although i have a 10% discount on purchasing the metro royal coins, i am still NOT getting 1 coin = 10 RP points !!! It took 12 RP points from me and i am not getting the discount mentioned !!

glacial bramble Nov 23, 2020, 9:24 PM

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@hardy dune DM me

grim tangle Nov 23, 2020, 9:24 PM

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@polar marsh Please let us choose two servers to play on

warped hazel Nov 23, 2020, 9:26 PM

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So basically after the last update , when i open my inventory it starts lagging & there's an HD icon showing up to the right of the start button ( couldn't get rid of it even when i switch off the HD thing from lobby's graphic ) dunno if this is wht causes the inventory lag or not , but if anybody does have a solution for this issue let me know wht should i do , it's been so annoying!!!

last ridge Nov 23, 2020, 9:27 PM

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Someone stole my account on Gmail and open pubg mobile from illegal application and my pubg account banned.. i want to recover my account i spend too much on it and never play with any hack .
ID : 5266794830

polar marshBOT Nov 23, 2020, 9:27 PM

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@last ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 23, 2020, 9:29 PM

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Can someone help me? I accidentally changed the server and can not change back, and wait a long time. The support service appealed repeatedly did nothing. Please help me can't play properly because of ping

deft wyvern Nov 23, 2020, 9:30 PM

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Hello I change my server from eruope to north america accidentally from the room and without any warning notify and its changed for 60 days pls Iwant back it eruope pls

peak bison Nov 23, 2020, 9:31 PM

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📎 IMG_20201123_233045.jpg

deft wyvern Nov 23, 2020, 9:31 PM

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@lime juniper

umbral lake Nov 23, 2020, 9:31 PM

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Hola My Telephone has been hacked by Hacker and l no longer control my computer and now l have deleted the old version of Telephone and now l have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until l pay for it until my device is replaced but l did not agree something and delete all my belongings please please recalculate because l love PUBG and l respect your policy very much please re-activate my account so l can enjoy playing again Thank you

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📎 Screenshot_20201123-125456.jpg

peak bison Nov 23, 2020, 9:35 PM

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@deft wyvern @night cloak To get assistance to reset the server selection cooldown, you should send a description to the customer service in-game, select: No, they didn't help, Login/Connection/Lag Issues/server change and I want to switch/change server, and provide your user identification. The server selection cooldown will be reset as soon as possible, it is a one time service.

night cloak Nov 23, 2020, 9:37 PM

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peak bison <@414000902567886848> <@456226577798135808> To get assistance to reset the serve...

I've been there many times, I haven't been helped

sudden owl Nov 23, 2020, 9:39 PM

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Hii...... I had connected only Facebook account to my PUBG ID and my Facebook ID is disabled and it’s been like 30 or more days and no response from Facebook so I need help from PUBG. What should I do now?

deft wyvern Nov 23, 2020, 9:40 PM

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peak bison <@414000902567886848> <@456226577798135808> To get assistance to reset the serve...

Pls send screen shots

sudden owl Nov 23, 2020, 9:41 PM

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@deft wyvern Who are u?

hardy dune Nov 23, 2020, 9:41 PM

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@glacial bramble i can’t you don’t allow dm messages

sudden owl Nov 23, 2020, 9:42 PM

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@lime juniper Any help?

heavy vortex Nov 23, 2020, 9:42 PM

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@night cloak ^ blobwoah

slender sandal Nov 23, 2020, 9:43 PM

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Hello dear dear support. I accidentally switched to another server, the support service wrote to me that they would reset the server selection timer so that I could trust back, but a day passed and this did not happen. Please tell me how long should I wait?

timber moat Nov 23, 2020, 9:43 PM

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He is an Iranian gamer

glass hull Nov 23, 2020, 9:44 PM

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Hi, I would like for someone to DM me for a report on a player I did it in game but just wanna make sure somone knows

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Or that I gets taken care of

slender sandal Nov 23, 2020, 9:45 PM

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@deft wyvern The same problem, it seems to me that they won't be returned

slender pollen Nov 23, 2020, 9:46 PM

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Hi
I was banned for 10 years .
Its really or not?

polar marshBOT Nov 23, 2020, 9:46 PM

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@slender pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

thorny sentinel Nov 23, 2020, 9:49 PM

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My rank is bronze now...when will u fix that bug?

hardy dune Nov 23, 2020, 9:49 PM

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@thorny sentinel they banned you too for no reason?

thorny sentinel Nov 23, 2020, 9:49 PM

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@hardy dune yessss

hardy dune Nov 23, 2020, 9:49 PM

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Omg

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I got banned for a day for no genuine reason, i was pushing conqueror like every season and i was crown 2

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Idc about a day ban but i deserve my points back

thorny sentinel Nov 23, 2020, 9:51 PM

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@hardy dune you play on KR?

hardy dune Nov 23, 2020, 9:51 PM

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EU

thorny sentinel Nov 23, 2020, 9:51 PM

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no i mean pubg korean or globale

hardy dune Nov 23, 2020, 9:51 PM

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No, normal version

thorny sentinel Nov 23, 2020, 9:51 PM

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@hardy dune and which phone u use

hardy dune Nov 23, 2020, 9:52 PM

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iPad Pro 11”

thorny sentinel Nov 23, 2020, 9:52 PM

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i see....most of those who reported got apple devices

hardy dune Nov 23, 2020, 9:52 PM

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Yes, i’m being legit and conqueror since season 2

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I was a video reviewer for ban team

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They should at least check before banning me, that’s so disappointing

glacial bramble Nov 23, 2020, 9:53 PM

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@hardy dune your every tier and statistics got resets, bronze V

hardy dune Nov 23, 2020, 9:53 PM

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Yes

night cloak Nov 23, 2020, 9:54 PM

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mine too 😦

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i was rankpushing to ace i was in crown 4

hardy dune Nov 23, 2020, 9:54 PM

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For now but idk if they’ll be back when i’ll be unbanned

thorny sentinel Nov 23, 2020, 9:54 PM

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@hardy dune i think that ban is auto....since its a bug or smthin

dire egret Nov 23, 2020, 9:54 PM

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Pubg bannd my account tow plez help me

polar marshBOT Nov 23, 2020, 9:54 PM

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@dire egret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 23, 2020, 9:54 PM

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dire egret Pubg bannd my account tow plez help me

how

hardy dune Nov 23, 2020, 9:55 PM

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I don’t deserve this while i’m the one who has been fighting for hackers to get banned, i banned 113 hackers by reviewing videos

night cloak Nov 23, 2020, 9:55 PM

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banning legit players not banning hackers

hardy dune Nov 23, 2020, 9:55 PM

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They should treat their legit players with more respect specially when they’re helping them by reviewing videos for them

thorny sentinel Nov 23, 2020, 9:56 PM

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@dire egret @glacial bramble u use apple too?

night cloak Nov 23, 2020, 9:56 PM

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yes we all use

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Feel free to use #old. We cannot help with account band. Sorry for any inconvenience.

peak bison Nov 23, 2020, 9:56 PM

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deft wyvern Pls send screen shots

📎 IMG_20201123_235519.jpg 📎 IMG_20201123_235530.jpg 📎 IMG_20201123_235221.jpg

glacial bramble Nov 23, 2020, 9:56 PM

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thorny sentinel <@!772506281323003983> <@!576900132830838824> u use apple too?

eYes, iP12 piro max

thorny sentinel Nov 23, 2020, 9:57 PM

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Looks like only IOS uses gets banned

night cloak Nov 23, 2020, 9:57 PM

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thorny sentinel Looks like only IOS uses gets banned

yes

orchid geyser Nov 23, 2020, 9:57 PM

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In metro royale i spend 10 and 20 minutes ingame to complete my mission and when i come back it dosent count the time i spent i even played again but no use please advise

storm flumeBOT Nov 23, 2020, 9:58 PM

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Please avoid going off-topic, . You may have unrelated conversations in #chat.

night cloak Nov 23, 2020, 9:58 PM

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@hardy dune @dire egret @thorny sentinel only one person can help u its error

glacial bramble Nov 23, 2020, 9:58 PM

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Lol error everywhere 😂

night cloak Nov 23, 2020, 9:58 PM

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she’s works for tencent

sick shale Nov 23, 2020, 9:58 PM

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@night cloak Can you stop it please

deft wyvern Nov 23, 2020, 9:58 PM

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📎 Screenshot_20201123_235458_com.tencent.ig.jpg

storm flumeBOT Nov 23, 2020, 9:59 PM

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Please refer to this channel's pinned messages for further information, @deft wyvern:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

thorny sentinel Nov 23, 2020, 9:59 PM

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this bot is kinda annoying

deft wyvern Nov 23, 2020, 9:59 PM

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Like this @peak bison

sick shale Nov 23, 2020, 10:00 PM

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@peak bison Provide them your character ID and Nickname

hardy dune Nov 23, 2020, 10:00 PM

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@sick shale please help us with something, I appreciate your time

sick shale Nov 23, 2020, 10:00 PM

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What's it

hardy dune Nov 23, 2020, 10:00 PM

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I got banned for a day without any reason

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So many others have the same problem

deft wyvern Nov 23, 2020, 10:01 PM

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sick shale <@640973493755969536> Provide them your character ID and Nickname

When they say provide id and char he said to me enter the email so I send the email and he closed and the I send the id and char this is work?

hardy dune Nov 23, 2020, 10:01 PM

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I don’t mind waiting for a day but i want to make sure i’ll get back my points, i was crown 2

sick shale Nov 23, 2020, 10:01 PM

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hardy dune So many others have the same problem

The team is investigating into this issue.

hardy dune Nov 23, 2020, 10:02 PM

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@sick shale okay, i expect a reply from your side once you all figure it out and thank you for giving a reply

glacial bramble Nov 23, 2020, 10:02 PM

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@sick shale where's neko, sober, hope?

deft wyvern Nov 23, 2020, 10:02 PM

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@sick shale. How to send a new provide in coustmer server cause I think I send wrong

sick shale Nov 23, 2020, 10:02 PM

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glacial bramble <@579350513724817438> where's neko, sober, hope?

What do you need

storm flumeBOT Nov 23, 2020, 10:03 PM

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Please refer to this channel's pinned messages for further information, @deft wyvern:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

hardy dune Nov 23, 2020, 10:03 PM

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I hope they’ll return all the points as i’m being legit since day 1. I can provide any info if need

glacial bramble Nov 23, 2020, 10:03 PM

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sick shale What do you need

Need help from them Yaay

sick shale Nov 23, 2020, 10:03 PM

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Regarding what

bitter venture Nov 23, 2020, 10:04 PM

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Anybody help me with that

📎 image0.png

glacial bramble Nov 23, 2020, 10:04 PM

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sick shale Regarding what

This is support channel, I can't discuss here suspicious

hardy dune Nov 23, 2020, 10:04 PM

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Another got banned 🤦🏻‍♂️

sick shale Nov 23, 2020, 10:04 PM

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Ok stop going off-topic then, @glacial bramble

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@bitter venture The team is investigating into this issue

sudden owl Nov 23, 2020, 10:06 PM

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@sick shale I need some help too

sick shale Nov 23, 2020, 10:07 PM

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@night cloak Don't interfere please

placid rivet Nov 23, 2020, 10:07 PM

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I got banned for no reason

📎 20201123_170650.jpg

sick shale Nov 23, 2020, 10:07 PM

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@sudden owl What's it

sudden owl Nov 23, 2020, 10:07 PM

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I had connected only Facebook account to my PUBG ID and my Facebook ID is disabled and it’s been like 30 or more days and no response from Facebook. What should I do now?

thorny sentinel Nov 23, 2020, 10:07 PM

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disable this bot message please...it mutes us whenever we mention the word B a n

sick shale Nov 23, 2020, 10:07 PM

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@placid rivet The team is investigating into this issue, please use the File Claim option in the meantime

hardy dune Nov 23, 2020, 10:08 PM

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@sick shale file claim does nothing, i have been wasting my whole time on that. It’s a bot replying with the same answers

sick shale Nov 23, 2020, 10:08 PM

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Read my previous messages, no need to keep repeating the same questions please

hardy dune Nov 23, 2020, 10:09 PM

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I understood you guys are investigating, i’m just mentioning that i have followed your instructions but it didn’t help, that’s all

glacial bramble Nov 23, 2020, 10:10 PM

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Lool my friend send me ss that he also banned, now he's asking me what to do 😂

📎 image0__01.png

thorny sentinel Nov 23, 2020, 10:11 PM

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Ok lets be patient and hope they fix this issue guys

sick shale Nov 23, 2020, 10:11 PM

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@glacial bramble Tell them to use File Claim option, stop trolling please

night cloak Nov 23, 2020, 10:11 PM

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I have been banned for a day. I’m back but my stats are reset to bronze? What is your solution? Are you going to fix the issue or are you going to tell me to start from bronze because you simply don’t care? This is getting out of hand and I’m fed up with customer service that doesn’t simply care or apologise for PUBG issue..

glacial bramble Nov 23, 2020, 10:12 PM

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@sick shale yes, i explained him everything from your instruction.. HugLove

sick shale Nov 23, 2020, 10:12 PM

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sudden owl I had connected only Facebook account to my PUBG ID and my Facebook ID is disabl...

Refer to subpoint 2.8 in #faq, we're unable to assist you if you don't have access to your account

hardy dune Nov 23, 2020, 10:12 PM

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night cloak I have been banned for a day. I’m back but my stats are reset to bronze? What is...

Exactly my point ^^^

sudden owl Nov 23, 2020, 10:13 PM

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I hav my Facebook account but it’s disabled

sick shale Nov 23, 2020, 10:15 PM

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Unfortunately we're unable to assist you, contact customer service of Facebook and recover your account
▪︎https://www.facebook.com/help

sudden owl Nov 23, 2020, 10:15 PM

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No way to link gmail or smth to my id now?

sick shale Nov 23, 2020, 10:16 PM

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As long as you don't have access to your PUBG MOBILE account, then no

night cloak Nov 23, 2020, 10:28 PM

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So... you just going to ignore me. Useless service as usual.

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Ok another issue, how to unlink email since you don’t have that option too...

wise vessel Nov 23, 2020, 10:30 PM

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Hi

night cloak Nov 23, 2020, 10:30 PM

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HABIBI

wise vessel Nov 23, 2020, 10:30 PM

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I have proplem for my id baned

polar marshBOT Nov 23, 2020, 10:30 PM

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@wise vessel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sick shale Nov 23, 2020, 10:33 PM

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@night cloak @hardy dune Stop responding to suspended accounts issue please.

sick shale Nov 23, 2020, 10:34 PM

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night cloak Ok another issue, how to unlink email since you don’t have that option too...

It's still in beta and there's no option to unlink it at the moment, contact customer service for further assistance

toxic slate Nov 23, 2020, 10:34 PM

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How can I return to my server?

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😩

storm flumeBOT Nov 23, 2020, 10:35 PM

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Please refer to this channel's pinned messages for further information, @toxic slate:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

cunning vault Nov 23, 2020, 10:37 PM

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مرحبا

storm flumeBOT Nov 23, 2020, 10:37 PM

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Please do not use languages other than English, @cunning vault. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

cunning vault Nov 23, 2020, 10:37 PM

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احد يتكلم عربي؟

storm flumeBOT Nov 23, 2020, 10:37 PM

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Please do not use languages other than English, @cunning vault. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak Nov 23, 2020, 10:38 PM

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sick shale It's still in beta and there's no option to unlink it at the moment, contact cus...

Your customer service is a bot that can’t even pick up on algorithm. Why are you guys even here if you can’t even do anything . All you do is you tell us to file a claim or contact automated response customer service. It’s useless. You literary make millions from this game and you can’t even have a proper customer service, what does it says about you or the company that you represent ?

clever bane Nov 23, 2020, 10:38 PM

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@clear spindle i did repair and still cant collect rewards :(

cunning vault Nov 23, 2020, 10:39 PM

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Hi, I have been banned without any reason for a day

polar marshBOT Nov 23, 2020, 10:39 PM

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@cunning vault:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 23, 2020, 10:40 PM

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Today I was in shooting range minding my own business, then this happened. I was insulted for no reason, just out of hatred. We don’t need toxic people like this in our community.
Please ban this person. Account id: 5313327730

📎 image0.jpg

sick shale Nov 23, 2020, 10:41 PM

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@night cloak You can report them to customer service in-game

night cloak Nov 23, 2020, 10:42 PM

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I did and no action has been taken against this person

storm flumeBOT Nov 23, 2020, 10:45 PM

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Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

sick shale Nov 23, 2020, 10:47 PM

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@night cloak Please stop going off-topic and trolling

night cloak Nov 23, 2020, 10:49 PM

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sick shale <@456226577798135808> Please stop going off-topic and trolling

I’m not trolling nor going off topic. Just informing a person about your poor customer service. He’s allowed to know the truth. You are trolling all of us by sending us to in customer service which is a bot that can’t do anything.

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I’m off now, won’t waste my time on entertaining you

plush sorrel Nov 23, 2020, 10:55 PM

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good evening .... I am ace on server europe I play to conquer but today the server change to south america what is the solution ????

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📎 Snapshot_20201123235408.png

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📎 Snapshot_20201123235556.png

hoary oar Nov 23, 2020, 10:57 PM

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İ was waiting 2 days 💔😞

📎 image0.png

glass hull Nov 23, 2020, 11:10 PM

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Can someone restart my customer service ticket I don’t got all day I would like to make a new one

split barn Nov 23, 2020, 11:13 PM

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Kr pubg didnot sever cool down reset

glass hull Nov 23, 2020, 11:14 PM

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?

hoary oar Nov 23, 2020, 11:14 PM

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@glass hull im to 😔

storm flumeBOT Nov 23, 2020, 11:14 PM

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Please refer to this channel's pinned messages for further information, @plush sorrel:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

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We provide community support only for the global English version of PUBG MOBILE here, @split barn.

split barn Nov 23, 2020, 11:17 PM

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Ok thanks

hardy dune Nov 23, 2020, 11:21 PM

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📎 image0.png

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Violation of user agreement, like seriously?

warped sluice Nov 23, 2020, 11:22 PM

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Me!

📎 image0.jpg

hardy dune Nov 23, 2020, 11:22 PM

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They make no sense and i’m pissed off now, wasted my whole time pushing rank and they’ll unban me with Bronze.

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📎 image0.png

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99 matches worth of time, wasted!

warped sluice Nov 23, 2020, 11:24 PM

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I played only 18 )

polar marshBOT Nov 23, 2020, 11:24 PM

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@hardy dune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@warped sluice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

civic osprey Nov 23, 2020, 11:26 PM

#

I have a problem - a friend played a cruel joke and switched the server from Europe to North (or South) America, is it possible somehow not to wait 60 days

hoary oar Nov 23, 2020, 11:29 PM

#

@civic osprey I mistakenly chose the middle east, so nobody helps

proven steppe Nov 23, 2020, 11:32 PM

#

Where can I find a solution to an unclassified problem .

Numeric User Identification : 5119162025
:: Device : Iphone11
Cellular
Country : Turkey😩

civic osprey Nov 23, 2020, 11:34 PM

#

hoary oar <@730723398367444994> I mistakenly chose the middle east, so nobody helps

hmm okay, I sleep in Europe (Russia, Bryansk) half past three in the night

hoary oar Nov 23, 2020, 11:36 PM

#

the new bug has come in the conqueror league, the guys get 50 points, they enter the game 99 people come to the bot, everybody has become a conqueror with this bug

#

They also open a new account very easily, they make the server korean and japanese, enter the game and they all come blank

pure bane Nov 23, 2020, 11:42 PM

#

@hoary oar @civic osprey im also face the same situation

#

To get assistance to reset the server selection cooldown, you should send a description to the customer service in-game, select: No, they didn't help, Login/Connection/Lag Issues/server change and I want to switch/change server, and provide your user identification. The server selection cooldown will be reset as soon as possible, it is a one time service.

#

So this is the solution they provided

woeful scaffold Nov 23, 2020, 11:44 PM

#

So I have the account's name in a screenshot that hacked my friend

#

📎 PSX_20201122_234240.jpg

storm flumeBOT Nov 23, 2020, 11:45 PM

#

Hello, @woeful scaffold!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

olive dove Nov 23, 2020, 11:45 PM

#

@proven steppe is your account banned?

woeful scaffold Nov 23, 2020, 11:46 PM

#

There is no cheater there is no in game play this person made it is the matter of an account

fathom hazel Nov 23, 2020, 11:47 PM

#

can anyone please explain this

📎 image0.png

olive dove Nov 23, 2020, 11:48 PM

#

Which device do you use, @fathom hazel ?

fathom hazel Nov 23, 2020, 11:48 PM

#

iphone 12 pro

olive dove Nov 23, 2020, 11:48 PM

#

@woeful scaffold
How can we help you?

#

Do you use jailbreak on your iphone, @fathom hazel ?

night cloak Nov 23, 2020, 11:49 PM

#

@olive dove it’s a bug it’s know

fathom hazel Nov 23, 2020, 11:49 PM

#

no its a brand new phone

plain umbra Nov 23, 2020, 11:49 PM

#

Hello

night cloak Nov 23, 2020, 11:49 PM

#

fathom hazel no its a brand new phone

its a bug it’s getting fixed u might not get ur rank back

📎 image0.png

fathom hazel Nov 23, 2020, 11:49 PM

#

it was working fine today suddenly stopped working

night cloak Nov 23, 2020, 11:50 PM

#

same happened to me

plain umbra Nov 23, 2020, 11:50 PM

#

I had a problem 20 min ago

night cloak Nov 23, 2020, 11:50 PM

#

plain umbra I had a problem 20 min ago

whats the issue

plain umbra Nov 23, 2020, 11:50 PM

#

The account got banned for no reason

polar marshBOT Nov 23, 2020, 11:50 PM

#

@plain umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 23, 2020, 11:50 PM

#

plain umbra I had a problem 20 min ago

@fathom hazel see everyone is experiencing it

#

@hardy dune another one

#

feel free to report it in #old

olive dove Nov 23, 2020, 11:51 PM

#

@fathom hazel can i get your ID, region, and the network you use please?

night cloak Nov 23, 2020, 11:51 PM

#

Hello ,
"My account was banned without any reasons or without doing anything. My name in the game is (ＲeｄＤoｔ) and I did not violate the rules and policies of the game. (576329465) This is my account ID, I hope to cancel this ban and return it."

polar marshBOT Nov 23, 2020, 11:51 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

woeful scaffold Nov 23, 2020, 11:51 PM

#

So you mean you can't help me at all not even contact the developers of the game isn't that where you're getting the beta from anywho?

night cloak Nov 23, 2020, 11:51 PM

#

@olive dove same happened to me i am in bronze now

fathom hazel Nov 23, 2020, 11:53 PM

#

thats bad
ID: 5127247537
Region: North America
Network: Wifi
@olive dove

night cloak Nov 23, 2020, 11:53 PM

#

@olive dove @polar marsh
Numeric User Identification: 5271913414
Device:iphone 7
Wi-Fi/Cellular:wifi tp link
Country:qatar

olive dove Nov 23, 2020, 11:53 PM

#

@fathom hazel will get back to you once we got reply regarding this, thank you.

fathom hazel Nov 23, 2020, 11:54 PM

#

thanks 🙂 @olive dove

night cloak Nov 23, 2020, 11:54 PM

#

@olive dove what about me

olive dove Nov 23, 2020, 11:54 PM

#

Did you report this before, @night cloak ? I mean did any other staff took note of your info?

night cloak Nov 23, 2020, 11:55 PM

#

olive dove Did you report this before, <@456226577798135808> ? I mean did any other staff t...

they gave me no info they only said it’s getting fixed

#

i have questions about it

olive dove Nov 23, 2020, 11:56 PM

#

Well, then you have already been answered, @night cloak .

deft idol Nov 23, 2020, 11:56 PM

#

they ban clear players
paid hacks like platinmods doesnt get ban 😔

olive dove Nov 23, 2020, 11:58 PM

#

Avoid using the word ban in the support channels @deft idol .
If you faced a cheater in the game you may report them through in-game reporting system.

silent otter Nov 23, 2020, 11:58 PM

#

Did they fix the server by anyone?

deft idol Nov 23, 2020, 11:59 PM

#

i have recorded a video of him using aimbot he has level 74 accaunt full skins
is there a section where i can upload the video ?

storm flumeBOT Nov 24, 2020, 12:00 AM

#

Hello, @deft idol!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak Nov 24, 2020, 12:00 AM

#

silent otter Did they fix the server by anyone?

Could you please elaborate?

#

@night cloak one question after we got unbanned and our rank is at bronze can we play on it or wait

#

becuz people are getting 10 year ban after the one day ban

#

so is it safe?

silent otter Nov 24, 2020, 12:04 AM

#

night cloak Could you please elaborate?

How?

night cloak Nov 24, 2020, 12:04 AM

#

Explain your issue in detail, @silent otter.

silent otter Nov 24, 2020, 12:05 AM

#

Well i changed the server allready contact in game but i was wondering how long it will take

#

Its already 1 week passed stil they didn’t fix it

night cloak Nov 24, 2020, 12:05 AM

#

refer to faq 5.4

storm flumeBOT Nov 24, 2020, 12:05 AM

#

Please refer to subpoint 5.4 in #faq for further information, @silent otter q.

olive dove Nov 24, 2020, 12:06 AM

#

Good job, @night cloak

night cloak Nov 24, 2020, 12:06 AM

#

i had questions

silent otter Nov 24, 2020, 12:06 AM

#

night cloak refer to faq ***5.4***

Whats that ?

night cloak Nov 24, 2020, 12:06 AM

#

Click -> #faq and read subpoint 5.4.

#

is it safe to play after we are unbanned or wait cuz i seen player getting 10 year ban after playing @olive dove

neon dirge Nov 24, 2020, 12:07 AM

#

Help please I do that thing contact with them but I don’t have a answer

#

I want to change the server where I rank and I can’t

alpine yarrow Nov 24, 2020, 12:08 AM

#

GM I reported an issue for changing the serve on 21th with no responses back even if I try to report the issue again through customer service I don’t receive any reply back ??? Help urgently

silent otter Nov 24, 2020, 12:08 AM

#

5so we have to wait like forever

#

1 week isn’t long enough?

night cloak Nov 24, 2020, 12:08 AM

#

We currently don’t have any information, @night cloak. Please stop repeating yourself.

#

Did you follow the pinned message of this channel when contacting in-game support, @silent otter?

storm flumeBOT Nov 24, 2020, 12:09 AM

#

Please refer to this channel's pinned messages for further information, @silent otter:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

worthy raptor Nov 24, 2020, 12:09 AM

#

Why

📎 image0.png

night cloak Nov 24, 2020, 12:09 AM

#

@night cloak ping me then if there info

silent otter Nov 24, 2020, 12:10 AM

#

night cloak Did you follow the pinned message of this channel when contacting in-game suppor...

Yes

#

Its not only me my friend are also still waiting

night cloak Nov 24, 2020, 12:10 AM

#

night cloak <@456226577798135808> ping me then if there info

Will try my best.

#

Patience, @silent otter.

worthy raptor Nov 24, 2020, 12:11 AM

#

why I get ban whitout using hacks

polar marshBOT Nov 24, 2020, 12:11 AM

#

@worthy raptor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

silent otter Nov 24, 2020, 12:11 AM

#

night cloak Patience, <@761701530822377482>.

Don’t have patience left

#

Cant raise rank anymore that’s not fair

night cloak Nov 24, 2020, 12:12 AM

#

Messaging here doesn’t make your support agent answer any faster.

silent otter Nov 24, 2020, 12:14 AM

#

Unfortunately

south rapids Nov 24, 2020, 12:21 AM

#

Why is my UC being deducted like seriously?

📎 image0.png

olive dove Nov 24, 2020, 12:22 AM

#

I think the message explain it all, @south rapids .
If you think that is not the case you may contact the in-game customer support for further assistance.

south rapids Nov 24, 2020, 12:23 AM

#

I have been buying it from either Midas Buy or In game purchase

#

And is that unofficial purchase?

crystal burrow Nov 24, 2020, 12:23 AM

#

I want to reset the server to change for mine because i get a bug

storm flumeBOT Nov 24, 2020, 12:25 AM

#

Please refer to this channel's pinned messages for further information, @crystal burrow:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

olive dove Nov 24, 2020, 12:26 AM

#

@south rapids both are officials, you might report the issue to the in-game support.

south rapids Nov 24, 2020, 12:28 AM

#

@olive dove I did message them but they aren’t replying. My id was hacked and they are processing my problem and now they are deducting my UC

carmine bolt Nov 24, 2020, 12:37 AM

#

help me plz

#

📎 unknown.png

#

why ??? Unranked

olive dove Nov 24, 2020, 12:39 AM

#

@south rapids maybe whoever hacked your account purchased UC from illegal resources, that's why you need to mention this while stating your issue.

carmine bolt Nov 24, 2020, 12:39 AM

#

@olive dove can u help me ?

storm flumeBOT Nov 24, 2020, 12:40 AM

#

Please refer to subpoint 3.15 in #faq for further information, @carmine bolt.

night cloak Nov 24, 2020, 12:40 AM

#

I got a problem, my acc changed server to asia without me doing anything, I need to comeback to my server asap 😭

south rapids Nov 24, 2020, 12:41 AM

#

I didn’t knew bro. I only knew my account was hacked and the hacker has linked his twitter with my game account so I contacted them. They said my query have been sent to the designated department and I haven’t heard since then it’s been more than 10 days and when I bought uc yesterday first one got deducted and I tried again and it also got deducted. And I sent them the screenshot as well but they aren’t replying they are just deducting my UC even now they are doing it.

storm flumeBOT Nov 24, 2020, 12:42 AM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

#

Please contact the customer service via the in-game settings for further assistance, @south rapids.

south rapids Nov 24, 2020, 12:43 AM

#

@olive dove I am not getting any reply from past 10 days bro

lilac walrus Nov 24, 2020, 12:44 AM

#

When will the Indian version release

storm flumeBOT Nov 24, 2020, 12:44 AM

#

Please refer to subpoint 5.4 in #faq for further information, @south rapids.

olive dove Nov 24, 2020, 12:44 AM

#

@lilac walrus
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

PLAYERUNKNOWN'S BATTLEGROUNDS

Announcements

hoary oar Nov 24, 2020, 12:44 AM

#

@night cloak It was the same for me too. I haven't played for 3 days, nobody helps, don't waste your time

lilac walrus Nov 24, 2020, 12:45 AM

#

Okay

olive dove Nov 24, 2020, 12:45 AM

#

Thank you for your input @hoary oar , you may refer to pinned message for further assistance regarding the server selection issue.

lilac walrus Nov 24, 2020, 12:45 AM

#

Do there is a discord server for Pubg Mobile India

hoary oar Nov 24, 2020, 12:46 AM

#

📎 image0.png

#

I have been waiting for 3 days, nobody answers

olive dove Nov 24, 2020, 12:46 AM

#

You can google that, @lilac walrus

storm flumeBOT Nov 24, 2020, 12:46 AM

#

Please refer to subpoint 5.4 in #faq for further information, @hoary oar.

lilac walrus Nov 24, 2020, 12:47 AM

#

olive dove You can google that, <@743371124070547478>

✌️✌️

grim tangle Nov 24, 2020, 12:51 AM

#

@polar marsh What is this, PUBG MOBILE? Why do you suspend the accounts of the poor while they did not activate the hacker and penetrate the system?

vast totem Nov 24, 2020, 12:52 AM

#

ID 61268381349
Name RoRO『77』
cheater autoaim,esp,wall kd 20 rank Bronze ChickenBan

storm flumeBOT Nov 24, 2020, 12:53 AM

#

Hello, @vast totem q!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

grim tangle Nov 24, 2020, 1:13 AM

#

@storm flume @polar marsh Why does PUBG Mobile suspend our accounts and we did not use hackers or cheating methods? This bothered us and I hope that they will uncheck one server and let us play on two servers

#

@storm flume @polar marsh Who suggested choosing one server is stupid

#

@storm flume @polar marsh Please deselect the server

night cloak Nov 24, 2020, 1:15 AM

#

Feel free to provide your feedback in #old, @grim tangle.

fluid panther Nov 24, 2020, 1:19 AM

#

how can i unban my acc, i don’t use cheat..you guys lowered my rank to bronze!!!why?? im a pro player, i play five fingers full gyro..

polar marshBOT Nov 24, 2020, 1:19 AM

#

@fluid panther:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 24, 2020, 1:20 AM

#

fluid panther how can i unban my acc, i don’t use cheat..you guys lowered my rank to bronze!!!...

its bug it’s getting fixed

onyx ember Nov 24, 2020, 1:22 AM

#

We want payload

#

Map

night cloak Nov 24, 2020, 1:25 AM

#

onyx ember We want payload

Please use #old.

onyx ember Nov 24, 2020, 1:25 AM

#

Bring back payload #old

night cloak Nov 24, 2020, 1:26 AM

#

Click -> #old.

zinc siren Nov 24, 2020, 1:29 AM

#

night cloak its bug it’s getting fixed

When and should we play if we get back our account?

night cloak Nov 24, 2020, 1:29 AM

#

zinc siren When and should we play if we get back our account?

no u will get a 10 year ban

#

ur account was banned for a day?

zinc siren Nov 24, 2020, 1:30 AM

#

Yeah I got banned today

polar marshBOT Nov 24, 2020, 1:30 AM

#

@zinc siren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 24, 2020, 1:30 AM

#

zinc siren Yeah I got banned today

if it’s unban dont play on it wait for it to be fixed freaking tencent

polar marshBOT Nov 24, 2020, 1:31 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

swift path Nov 24, 2020, 1:31 AM

#

Hello PUBG MOBILE My account map has been accidentally changed to KRJP map and it is not my server. Because it occurs with lagging, cutting and very slow, which made me unable to play well .. I hope that you will solve the matter and give me another chance to change my server

night cloak Nov 24, 2020, 1:31 AM

#

stay logged out it’s better

night cloak Nov 24, 2020, 1:32 AM

#

swift path Hello PUBG MOBILE My account map has been accidentally changed to KRJP map and i...

contact customer support

swift path Nov 24, 2020, 1:32 AM

#

wyh

#

why

night cloak Nov 24, 2020, 1:33 AM

#

for serve reset

#

we are not tencent team we are helpers

swift path Nov 24, 2020, 1:33 AM

#

But what do I do now

storm flumeBOT Nov 24, 2020, 1:34 AM

#

Please refer to this channel's pinned messages for further information, @swift path:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

swift path Nov 24, 2020, 1:40 AM

#

I didn't understand anything.

glass hull Nov 24, 2020, 1:53 AM

#

Can someone PLZ close my customer service ticket

#

It’s been all day and it’s STILL open

trim depot Nov 24, 2020, 1:58 AM

#

Hello PUBG MOBILE I have a question and please answer it Will I lose my account if I use the keyboard and mouse to play on the phone?

vagrant forum Nov 24, 2020, 1:59 AM

#

Yes. That's against the terms of service of PUBG Mobile.

trim depot Nov 24, 2020, 2:00 AM

#

Oh ok Thank you very much 🌹

unkempt cypress Nov 24, 2020, 2:02 AM

#

Hi I have my account that was band and I never played with a hack. I don’t even know how a hack looks like. I need help to resolve my issue.

polar marshBOT Nov 24, 2020, 2:02 AM

#

@unkempt cypress:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fierce night Nov 24, 2020, 2:04 AM

#

hello my friends are getting 1 day b..n and getting bronze ?

night cloak Nov 24, 2020, 2:04 AM

#

fierce night hello my friends are getting 1 day b..n and getting bronze ?

show me some images

halcyon patio Nov 24, 2020, 2:06 AM

#

Why?i didn’t cheat or violate any of the terms!

📎 image0.png

fierce night Nov 24, 2020, 2:06 AM

#

halcyon patio Why?i didn’t cheat or violate any of the terms!

everyone got it !

fierce night Nov 24, 2020, 2:06 AM

#

night cloak show me some images

look at the image this one sent

halcyon patio Nov 24, 2020, 2:06 AM

#

But why like literally I’ve done nothing!!!

#

I was playing a game then this shows up

night cloak Nov 24, 2020, 2:07 AM

#

its bug

fierce night Nov 24, 2020, 2:07 AM

#

halcyon patio I was playing a game then this shows up

i was just talking about it i think there is a problem in game
i got b..n 10 years in season 14 because of that

halcyon patio Nov 24, 2020, 2:07 AM

#

I’m afraid when i got unbanned it will be back again to banning

night cloak Nov 24, 2020, 2:07 AM

#

did u ever team up

fierce night Nov 24, 2020, 2:07 AM

#

night cloak its bug

bug we get bronze ?

night cloak Nov 24, 2020, 2:08 AM

#

@fierce night it’s getting fixed u might not have ur rank back

📎 image0.png

trim depot Nov 24, 2020, 2:09 AM

#

@polar marsh
Hello PUBG MOBILE I have a question and please answer it Will I lose my account if I use the keyboard and mouse to play on the phone?

night cloak Nov 24, 2020, 2:09 AM

#

trim depot <@612541132227739660> Hello PUBG MOBILE I have a question and please answer it ...

u will loose ur account its again TOS

neon nimbus Nov 24, 2020, 2:09 AM

#

Dear PUBG Mobile.

You banned my account & I didn't use any kind of hack or file that use on my account. My account is clear & no cheating tools are used. Please i hope to understand me & understand my issue. I spend about 3500$ on my account and you banned my account. Finally I'm oppressed. I hope you will understand me.

Thank you & I Appreciate it

ID account: 5543768481

polar marshBOT Nov 24, 2020, 2:09 AM

#

@neon nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fierce night Nov 24, 2020, 2:10 AM

#

night cloak <@496703521714864139> it’s getting fixed u might not have ur rank back

lol my friend was 40 points away

night cloak Nov 24, 2020, 2:11 AM

#

fierce night lol my friend was 40 points away

to what

night cloak Nov 24, 2020, 2:12 AM

#

neon nimbus Dear PUBG Mobile. You banned my account & I didn't use any kind of hack or file...

its a bug it’s getting fixed

#

@night cloak cant u see i am helping are u blind?

echo stirrup Nov 24, 2020, 2:13 AM

#

why is my pubg always crush like 2 times per day

night cloak Nov 24, 2020, 2:14 AM

#

@fierce night @neon nimbus @halcyon patio report it in #old

#

@echo stirrup what is your phone ?

echo stirrup Nov 24, 2020, 2:15 AM

#

poco x3

night cloak Nov 24, 2020, 2:15 AM

#

@echo stirrup did you try repairing the game ?

echo stirrup Nov 24, 2020, 2:15 AM

#

im trying it now

night cloak Nov 24, 2020, 2:16 AM

#

@echo stirrup do you know the steps?

echo stirrup Nov 24, 2020, 2:16 AM

#

yeak i know

rugged condor Nov 24, 2020, 2:36 AM

#

@night cloak I play pubg i have banned 10 years but i am not did anything wrong and not used any program or cheating

This is my pubg id:5200367297

polar marshBOT Nov 24, 2020, 2:36 AM

#

@rugged condor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wooden tulip Nov 24, 2020, 2:55 AM

#

hi

#

pubgm india

civic mason Nov 24, 2020, 2:57 AM

#

Hello Tencent
My account has been closed for 10 years
Whose details are given below -
Name-NøĪīMercÿ
ID Number -5531632904
My friend was playing with a hack in his account and I did not know about it.
Due to which I have also been locked,
I request that you take appropriate action and Unban my account.

polar marshBOT Nov 24, 2020, 2:57 AM

#

@civic mason:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

teal vine Nov 24, 2020, 2:58 AM

#

How can i report some communities which are selling hacks

onyx dagger Nov 24, 2020, 3:00 AM

#

You may report them to the respective social media, @teal vine. (For example, if it is Facebook, you may report it to the Facebook Team).

wooden tulip Nov 24, 2020, 3:00 AM

#

pubgm indias

#

@onyx dagger pubgm india

night cloak Nov 24, 2020, 3:00 AM

#

Hell tencent
My id is accidentally un link
Plz take action ang give me id back

onyx dagger Nov 24, 2020, 3:00 AM

#

We provide community support only for the global English version of PUBG MOBILE here, @wooden tulip.

wooden tulip Nov 24, 2020, 3:00 AM

#

plss

carmine quarry Nov 24, 2020, 3:00 AM

#

I am unable to link my account

onyx dagger Nov 24, 2020, 3:01 AM

#

Please contact Customer Service in-game about this, as only they can help you with Account related issues, @night cloak.

teal vine Nov 24, 2020, 3:01 AM

#

Discord has so many servers which are selling hacks they are not banned

carmine quarry Nov 24, 2020, 3:01 AM

#

📎 Screenshot_20201124_083119_dac7cc7571c39b392df64923967cf7da.jpg

onyx dagger Nov 24, 2020, 3:01 AM

#

Kindly try again after some time, @carmine quarry.

#

Please contact Discord's customer service for this matter, @teal vine:

▫️ https://dis.gd/contact
▫️ support@discordapp.com

carmine quarry Nov 24, 2020, 3:03 AM

#

I wait ed for 3 days @onyx dagger

onyx dagger Nov 24, 2020, 3:03 AM

#

You may try contacting Customer Service in-game, @carmine quarry.

carmine quarry Nov 24, 2020, 3:03 AM

#

Hmm

whole goblet Nov 24, 2020, 3:03 AM

#

Hello pubg i got banned now and i do nothing I played pubg since S2 and i never use hacker and because I’m clear player i got banned for 1 day and all my records will back bronze and the real cheaters didn’t got banned and enjoying in your trash .. thank you PUBG

onyx dagger Nov 24, 2020, 3:05 AM

#

carmine quarry Hmm

Alright then.

wooden tulip Nov 24, 2020, 3:06 AM

#

pubgm india when will come predicts

night cloak Nov 24, 2020, 3:06 AM

#

30th

wooden tulip Nov 24, 2020, 3:07 AM

#

u is sure omg thank you

snow geyser Nov 24, 2020, 3:07 AM

#

I have a meme

mint hornet Nov 24, 2020, 3:08 AM

#

My friend is a clean player and he was given a ban and his points deduction. Why?

onyx dagger Nov 24, 2020, 3:08 AM

#

You may share in #chat, @snow geyser.

leaden hatch Nov 24, 2020, 3:10 AM

#

📎 image0.png

#

For what !!

onyx dagger Nov 24, 2020, 3:12 AM

#

This issue is known, @leaden hatch.
Kindly wait patiently.
Feel free to report in #old.

empty bramble Nov 24, 2020, 3:24 AM

#

What is pubg going to do to fix there mistake. I was reset to bronze from diamond. Ridiculous. Can’t even code right.

marsh kraken Nov 24, 2020, 3:25 AM

#

Contact Customer Support.

#

And read 5.4 and 5.3 in #faq

ionic valley Nov 24, 2020, 3:31 AM

#

Is there a block thing for the world chat?

#

It's become a dating site...

onyx dagger Nov 24, 2020, 3:33 AM

#

Simple, @ionic valley.
Just ignore. BlobAmused

night cloak Nov 24, 2020, 3:33 AM

#

@onyx dagger its better of them to not contact support cuz its full of bots its better to contact the email they provided us its better theyre working on my account i send them an email in less than an hour then responded

onyx dagger Nov 24, 2020, 3:33 AM

#

And did they ask you to move to in-game Customer service, @night cloak?

night cloak Nov 24, 2020, 3:33 AM

#

No

onyx dagger Nov 24, 2020, 3:34 AM

#

There is no point in emailing them about Account related issues.

ionic valley Nov 24, 2020, 3:34 AM

#

onyx dagger Simple, <@529324600715116574>. Just ignore. <:BlobAmused:763076388239966230>

I kinda do but my parents don't

night cloak Nov 24, 2020, 3:34 AM

#

waiting for the response just send them a second email

onyx dagger Nov 24, 2020, 3:35 AM

#

You cannot just block every player tho, @ionic valley.
In order to block a player, you need to be friends with the player at first, open the chat with him, and then block him.

So it's pretty not possible.

night cloak Nov 24, 2020, 3:35 AM

#

@onyx dagger how can we contact them if theres bots

#

clicked file claimed a million times

onyx dagger Nov 24, 2020, 3:36 AM

#

If you answer the bots questions correctly, it will then guide you to one of the staff members, @night cloak.

night cloak Nov 24, 2020, 3:36 AM

#

i did

#

they still we have detected hacks in your account

#

i said i didnt breal the rules

onyx dagger Nov 24, 2020, 3:36 AM

#

Appeal for an Unban?

ionic valley Nov 24, 2020, 3:36 AM

#

onyx dagger You cannot just block every player tho, <@529324600715116574>. In order to block...

Ah okay then thx

onyx dagger Nov 24, 2020, 3:37 AM

#

You're very welcome, @ionic valley!

night cloak Nov 24, 2020, 3:37 AM

#

onyx dagger Appeal for an Unban?

yes

#

Yes the Standard reply I keep getting is detection of Anti-System, it has been an issue for too many IOS players to be a coincidence. @onyx dagger

#

@onyx dagger see?

onyx dagger Nov 24, 2020, 3:37 AM

#

The issue is known, @night cloak. Kindly be Patient in this regard.

night cloak Nov 24, 2020, 3:38 AM

#

@night cloak email them

#

@onyx dagger how about accounts that for the 1 day ban and after they played they received a 10 years ban. Like my buddie.

polar marshBOT Nov 24, 2020, 3:38 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clear berry Nov 24, 2020, 3:38 AM

#

Wait why are people getting that one day ban notice about reloading from app store or play store because their version is cracked? Lol I mean i didnt get it yet fortunately but why? Is it because they running some cheat or sum?

onyx dagger Nov 24, 2020, 3:39 AM

#

night cloak <@!755996742549504151> how about accounts that for the 1 day ban and after they ...

You may tell him to file Claim.
Also, feel free to report in #old.

#

Feel free to discuss in #pubg-mobile, @clear berry.

night cloak Nov 24, 2020, 3:39 AM

#

@clear berry @onyx dagger after the unban if u play a few matches u will get a 10 year ban

#

so dont play after the unban @clear berry

clear spindle Nov 24, 2020, 3:39 AM

#

The developers are aware of it and I remember you have been answered about that.

onyx dagger Nov 24, 2020, 3:40 AM

#

Exactly.

clear berry Nov 24, 2020, 3:40 AM

#

I didnt get any ban lol my guess is they running some cheat and game catch em

clear spindle Nov 24, 2020, 3:40 AM

#

#pubg-mobile plox.

night cloak Nov 24, 2020, 3:41 AM

#

@clear spindle @onyx dagger some people who arent lucky enough who dont have discord they wont why they got banned so i suggest there will be a notice about the ios ban thank you regards.

#

@clear spindle @onyx dagger people are still asking why they got ban

clear spindle Nov 24, 2020, 3:42 AM

#

I believe they use other social media's.

slender sandal Nov 24, 2020, 3:43 AM

#

Hello dear dear support. I accidentally switched to another server, the support service wrote to me that they would reset the server selection timer so that I could trust back, but a day passed and this did not happen. Please tell me how long should I wait?

night cloak Nov 24, 2020, 3:44 AM

#

@clear spindle i mean that pubg social media should post notice about it and even in discord cuz so many people on discord are still asking thank you Rock47 if u would do it

clear spindle Nov 24, 2020, 3:44 AM

#

Please refer the channel pinned message and #news, @slender sandal.

night cloak Nov 24, 2020, 3:45 AM

#

@clear spindle i cant type in feedback-bug it has a 6 hour slow time so i will report when my cool down is finished

clear spindle Nov 24, 2020, 3:45 AM

#

We'll be posting about that soon.

#

You can edit your previous message.

night cloak Nov 24, 2020, 3:46 AM

#

Thank you rock @clear spindle take care.

clear spindle Nov 24, 2020, 3:46 AM

#

You too.

vale moat Nov 24, 2020, 3:46 AM

#

@clear spindle i have not got reply for server change

#

Can i earn conqueror if i earn points in asia and my select region is europe?

night cloak Nov 24, 2020, 3:47 AM

#

refer to faq #5.4

#

@vale moat

vale moat Nov 24, 2020, 3:47 AM

#

Ok

#

@night cloak Can i earn conqueror if i earn points in asia and my select region is europe?

#

I earn point in europe by playing asia

night cloak Nov 24, 2020, 3:48 AM

#

@vale moat no if ur in gold in asia u will earn points of gold

vale moat Nov 24, 2020, 3:48 AM

#

No i mean

#

If my selected server is europe but i earn points in europe by playing asia

night cloak Nov 24, 2020, 3:48 AM

#

u will get the points of the server ur in @vale moat

night cloak Nov 24, 2020, 3:48 AM

#

vale moat If my selected server is europe but i earn points in europe by playing asia

no only europe points

cyan mauve Nov 24, 2020, 3:49 AM

#

Why do i receive this notification? " You have played for 3 hours "

night cloak Nov 24, 2020, 3:49 AM

#

ur data will be switched

marsh kraken Nov 24, 2020, 3:49 AM

#

@vale moat You will receive points in which server you selected during the Server Selection

vale moat Nov 24, 2020, 3:49 AM

#

Then can i conqueror like that?

marsh kraken Nov 24, 2020, 3:49 AM

#

@cyan mauve It's because of the age restriction of being under 18.

night cloak Nov 24, 2020, 3:49 AM

#

vale moat Then can i conqueror like that?

u can change ur server by customer support pls read faq 5.3 and 5.4

clear spindle Nov 24, 2020, 3:49 AM

#

Yes, It's mentioned in Dev Logs https://youtu.be/yHP-ogYqtKw.

cyan mauve Nov 24, 2020, 3:50 AM

#

marsh kraken <@332871970637086724> It's because of the age restriction of being under 18.

I am 22 years old. How can i solve this issue?

clear spindle Nov 24, 2020, 3:50 AM

#

it's a health reminder.

night cloak Nov 24, 2020, 3:50 AM

#

cyan mauve I am 22 years old. How can i solve this issue?

go to settings and turn on 18 year old agreement

marsh kraken Nov 24, 2020, 3:50 AM

#

@cyan mauve You need to change the settings of being older than 18 in settings

somber palm Nov 24, 2020, 3:51 AM

#

Hi, any new information about ios issue related to the app store version?

vale moat Nov 24, 2020, 3:51 AM

#

My select server is europe and i play asia and i earn points in europe and if i reach rank 500 like that can i conqueror?

marsh kraken Nov 24, 2020, 3:51 AM

#

@somber palm No.

night cloak Nov 24, 2020, 3:51 AM

#

@somber palm no u have to wait

clear spindle Nov 24, 2020, 3:51 AM

#

@vale moat Yes.

night cloak Nov 24, 2020, 3:51 AM

#

vale moat My select server is europe and i play asia and i earn points in europe and if i ...

u can get a server reset

vale moat Nov 24, 2020, 3:51 AM

#

Thanks

night cloak Nov 24, 2020, 3:52 AM

#

somber palm Hi, any new information about ios issue related to the app store version?

keep up with #news

sick creek Nov 24, 2020, 3:52 AM

#

Hi, I have been exposed to random band 10 years. How can I recover my account?

polar marshBOT Nov 24, 2020, 3:52 AM

#

@sick creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 24, 2020, 3:53 AM

#

sick creek Hi, I have been exposed to random band 10 years. How can I recover my account?

u cant file claim if u think ur account was banned for no reason

marsh kraken Nov 24, 2020, 3:53 AM

#

@night cloak No need to reply to muted user.

night cloak Nov 24, 2020, 3:53 AM

#

For the people i also have the one day ban so were on the same team

somber palm Nov 24, 2020, 3:53 AM

#

Thx i’ll wait.

night cloak Nov 24, 2020, 3:53 AM

#

@celest shadow seems like it worked until now every drop that had the specifications of being invisible bevor I reinstalled are now visible after 8hours straight play I didn't encounter any of the problems so I guess it was a success

Thank you again :)

marsh kraken Nov 24, 2020, 3:54 AM

#

@night cloak They got the ban for using cheats.

hollow oracle Nov 24, 2020, 3:54 AM

#

How the heck do I change my server? Long story short somebody got my login info and changed my server to Europe (I have better ping in North America and usually play on the North American server)

Because of the new update, I have to wait two months to change it back. Is there a way I can change it??

night cloak Nov 24, 2020, 3:54 AM

#

marsh kraken <@456226577798135808> They got the ban for using cheats.

maybe he faced the one day ban then he played after the unban they got a 10 year ban

onyx dagger Nov 24, 2020, 3:54 AM

#

To get assistance to reset the server selection cooldown, you should send a description to the customer service in-game, select: No, they didn't help, Login/Connection/Lag Issues/server change and I want to switch/change server, and provide your user identification. The server selection cooldown will be reset as soon as possible, it is a one time service, @hollow oracle.

clear berry Nov 24, 2020, 3:55 AM

#

Well if they were using cheats, they deserve the ban

night cloak Nov 24, 2020, 3:55 AM

#

hollow oracle How the heck do I change my server? Long story short somebody got my login info ...

contact ingame support read faq 5.3 and 5.4

night cloak Nov 24, 2020, 3:55 AM

#

clear berry Well if they were using cheats, they deserve the ban

yes

clear spindle Nov 24, 2020, 3:55 AM

#

Please take the unrelated conversations to a discussion channel.

hollow oracle Nov 24, 2020, 3:55 AM

#

@onyx dagger I can’t use in game support anymore because it’s so broken. It won’t let me request anything or ask anything.

#

What do I do?

onyx dagger Nov 24, 2020, 3:56 AM

#

What do you mean Broken, @hollow oracle?

night cloak Nov 24, 2020, 3:56 AM

#

hollow oracle <@!755996742549504151> I can’t use in game support anymore because it’s so broke...

u can contact them

#

@hollow oracle they will ask ur email after u answer them correctly

hollow oracle Nov 24, 2020, 3:56 AM

#

They didn’t

night cloak Nov 24, 2020, 3:57 AM

#

@hollow oracle did u answer them correctly

clear spindle Nov 24, 2020, 3:57 AM

#

@hollow oracle if you have contacted them earlier please be patient.

hollow oracle Nov 24, 2020, 3:57 AM

#

And then they just stop sending messages. And now when I send messages nothing happens

night cloak Nov 24, 2020, 3:57 AM

#

@hollow oracle the conversation ended

urban citrus Nov 24, 2020, 3:57 AM

#

Global banned account are also transferring into pubgm India version?

night cloak Nov 24, 2020, 3:57 AM

#

urban citrus Global banned account are also transferring into pubgm India version?

no

hollow oracle Nov 24, 2020, 3:57 AM

#

And it wouldn’t let me start a new one for dayssss

onyx dagger Nov 24, 2020, 3:57 AM

#

They do work. You just have to be Patient.
Also, you need to answer the bots questions correctly in order for it to guide you to one of the staff.

marsh kraken Nov 24, 2020, 3:58 AM

#

onyx dagger To get assistance to reset the server selection cooldown, you should send a desc...

Refer to this message while reporting, @hollow oracle .

cyan mauve Nov 24, 2020, 3:58 AM

#

Oh no. I accidentally clicked that i am under 18. What can i do now?

night cloak Nov 24, 2020, 3:58 AM

#

hollow oracle And it wouldn’t let me start a new one for dayssss

u cans starts new one

night cloak Nov 24, 2020, 3:58 AM

#

cyan mauve Oh no. I accidentally clicked that i am under 18. What can i do now?

click yes again after the time period

clear spindle Nov 24, 2020, 3:58 AM

#

@cyan mauve you can change after the time period.

urban citrus Nov 24, 2020, 3:58 AM

#

But it is unbanned after 10 years

polar marshBOT Nov 24, 2020, 3:58 AM

#

@urban citrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 24, 2020, 3:59 AM

#

urban citrus But it is unbanned after 10 years

banned accs wont get transferred

#

becuz theres one to transfer them

cyan mauve Nov 24, 2020, 3:59 AM

#

clear spindle <@!332871970637086724> you can change after the time period.

They are showing 1 month. Its really unfair. How will i play now?

clear spindle Nov 24, 2020, 3:59 AM

#

You can play for a limited time for now.

night cloak Nov 24, 2020, 3:59 AM

#

cyan mauve They are showing 1 month. Its really unfair. How will i play now?

wait for a month we are not tencent staff

#

we guide ur way

hollow oracle Nov 24, 2020, 4:01 AM

#

@onyx dagger okay, thank you a lot! They told me they’d get back to me and let me change it. How long can it take?

night cloak Nov 24, 2020, 4:01 AM

#

pls refer to faq 5.4

night cloak Nov 24, 2020, 4:01 AM

#

hollow oracle <@!755996742549504151> okay, thank you a lot! They told me they’d get back to me...

we dont know they get thousands a day so wait for theyre response

onyx dagger Nov 24, 2020, 4:02 AM

#

No ETA about that, @hollow oracle.
Soon.™️

hollow oracle Nov 24, 2020, 4:02 AM

#

Okay that’s fine I just want to know if I’m going to be waiting for half a year

onyx dagger Nov 24, 2020, 4:02 AM

#

Not really.

night cloak Nov 24, 2020, 4:02 AM

#

may take a weak or few days

prime steeple Nov 24, 2020, 4:16 AM

#

how can i reset the linked email password

#

i forgot

night cloak Nov 24, 2020, 4:17 AM

#

@prime steeple contact customer support

#

u can reset it in beta not in the normal version

#

and please red faq faq 5.3 and 5.4

prime steeple Nov 24, 2020, 4:18 AM

#

red?

night cloak Nov 24, 2020, 4:18 AM

#

answer the bot correctly and give them ur email

prime steeple Nov 24, 2020, 4:18 AM

#

okkkk

onyx dagger Nov 24, 2020, 4:18 AM

#

As the email link feature is still in the BETA version, sadly you're not able to unlink it by yourself, @prime steeple.
Kindly contact Customer Service in-game about this.

cerulean burrow Nov 24, 2020, 4:18 AM

#

Do High Graphics Config File gives Ban? (No Hack just all Graphics Unlocked)

prime steeple Nov 24, 2020, 4:19 AM

#

@onyx dagger no not unlink the email

night cloak Nov 24, 2020, 4:19 AM

#

cerulean burrow Do High Graphics Config File gives Ban? (No Hack just all Graphics Unlocked)

if its is gfx its again tos

hearty drift Nov 24, 2020, 4:19 AM

#

Hi

prime steeple Nov 24, 2020, 4:19 AM

#

i mean change the password

onyx dagger Nov 24, 2020, 4:19 AM

#

cerulean burrow Do High Graphics Config File gives Ban? (No Hack just all Graphics Unlocked)

Changing of game files can result in a Ban, obviously.

night cloak Nov 24, 2020, 4:19 AM

#

prime steeple i mean change the password

logout and click forgot password

onyx dagger Nov 24, 2020, 4:19 AM

#

Hello, @hearty drift.
Kindly state your issue. And kindly be good.

prime steeple Nov 24, 2020, 4:20 AM

#

People cant unlink the email if they dont have access to the email account itself right

night cloak Nov 24, 2020, 4:20 AM

#

then there will be a verification code send to ur phone or email

devout geode Nov 24, 2020, 4:20 AM

#

prime steeple People cant unlink the email if they dont have access to the email account itsel...

Yes pubgm_hidethepain

onyx dagger Nov 24, 2020, 4:20 AM

#

Behave?

prime steeple Nov 24, 2020, 4:20 AM

#

k im safe then

night cloak Nov 24, 2020, 4:20 AM

#

@hearty drift pls behave

hearty drift Nov 24, 2020, 4:20 AM

#

Get lost

#

Behave it seems

onyx dagger Nov 24, 2020, 4:21 AM

#

State your issue, or move channels.

night cloak Nov 24, 2020, 4:21 AM

#

use #chat to chat

hearty drift Nov 24, 2020, 4:21 AM

#

@night cloak ok

#

BYE

night cloak Nov 24, 2020, 4:21 AM

#

or we will contact a mod to mute u

onyx dagger Nov 24, 2020, 4:21 AM

#

Bye.

night cloak Nov 24, 2020, 4:21 AM

#

bye take care.

plush tapir Nov 24, 2020, 4:23 AM

#

Help Post!!!!!
someone hacked my twitter account which was connected to my pubg account.I login with Facebook and he is trying to login with twitter.
I have unlink the twitter account but it takes 6days to unlink. So he is randomly trying to login. please help me. How can I remove the twitter as account as soon as possible?

prime steeple Nov 24, 2020, 4:24 AM

#

i tried to login by email and they said server did not respond

night cloak Nov 24, 2020, 4:24 AM

#

plush tapir Help Post!!!!! someone hacked my twitter account which was connected to my pubg ...

contact ingame support and refer to faq 5.3 and 5.4

prime steeple Nov 24, 2020, 4:24 AM

#

but i could login by FB

night cloak Nov 24, 2020, 4:24 AM

#

prime steeple i tried to login by email and they said server did not respond

try later maybe servers are down

night cloak Nov 24, 2020, 4:24 AM

#

night cloak contact ingame support and refer to faq 5.3 and 5.4

answer the bot correctly and give them ur id and email

jagged lantern Nov 24, 2020, 4:25 AM

#

By mistake I had change my server to Europe please help i am in asia

plush tapir Nov 24, 2020, 4:25 AM

#

@night cloak
where can i find ingame support?

onyx dagger Nov 24, 2020, 4:25 AM

#

You may contact customer service in-game, @jagged lantern.

night cloak Nov 24, 2020, 4:25 AM

#

@jagged lantern open the channel and click pins

onyx dagger Nov 24, 2020, 4:26 AM

#

You may refer to #faq 5.3, @plush tapir.

jagged lantern Nov 24, 2020, 4:26 AM

#

@onyx dagger they Are not respond ing

onyx dagger Nov 24, 2020, 4:26 AM

#

To get assistance to reset the server selection cooldown, you should send a description to the customer service in-game, select: No, they didn't help, Login/Connection/Lag Issues/server change and I want to switch/change server, and provide your user identification. The server selection cooldown will be reset as soon as possible, it is a one time service, @jagged lantern.

night cloak Nov 24, 2020, 4:26 AM

#

jagged lantern <@755996742549504151> they Are not respond ing

open the channel and click pins

onyx dagger Nov 24, 2020, 4:26 AM

#

And refer to #faq 5.4

night cloak Nov 24, 2020, 4:29 AM

#

I live in India which is in Asia but i got Middle East server and my Ping is very high sometimes.

prime steeple Nov 24, 2020, 4:29 AM

#

there isnt any forgot password option

#

for email login

onyx dagger Nov 24, 2020, 4:29 AM

#

Did you mean that you would like to change your main server, @night cloak?

night cloak Nov 24, 2020, 4:30 AM

#

Yup

#

But it's on cooldown for 60 days SadCry

onyx dagger Nov 24, 2020, 4:30 AM

#

You need to contact Customer Service in-game about this, @prime steeple.
As the email link feature is still in the BETA version, sadly you're not able to unlink it by yourself. PB_peepo_shrug

#

You may contact Customer Service in-game about this, @night cloak.
Kindly refer to the instructions given in the Pinned messages of this channel.

prime steeple Nov 24, 2020, 4:31 AM

#

I mean i want to change the password for email login

night cloak Nov 24, 2020, 4:32 AM

#

Ok

onyx dagger Nov 24, 2020, 4:32 AM

#

Try forgot password option? @prime steeple
Also fyi, this is a community support channel for PUBG MOBILE.

#

Alright then, @night cloak.

prime steeple Nov 24, 2020, 4:34 AM

#

@onyx dagger no there isnt a forgot password on the email login screen in game

#

i want to change my pubg mobile email login password

#

the password to the game not the email password itself

clear spindle Nov 24, 2020, 4:36 AM

#

Just provide a wrong password and it will give you an option to reset, @prime steeple FYI the feature is in beta so you may face issues while using it.

torpid compass Nov 24, 2020, 4:37 AM

#

Wtf I bought 600 UCLA pack before the ban in india of the global pubg but I got scam by getting 599 uc

#

Wht will I do?

#

1 uc needed for buying royale pass

#

Wht a scam man!!!

#

I bought it from midasbuy

clear spindle Nov 24, 2020, 4:38 AM

#

Contact Midasbuy.

#

help@midasbuy.com

torpid compass Nov 24, 2020, 4:39 AM

#

Ok but should I contact now or should I contact after pubg mobile india comes?

#

Cause pubg m is banned now in India at present

clear spindle Nov 24, 2020, 4:40 AM

#

Refer this message for that: #questions message

graceful isle Nov 24, 2020, 4:53 AM

#

Any admin here ?

robust siren Nov 24, 2020, 4:53 AM

#

Can I Play PUBG MOBILE CAMPUS CHAMPIONSHIP With 3teammates? Cz one of my teammate is offline for some of his famillu issues @clear spindle

graceful isle Nov 24, 2020, 4:54 AM

#

Any solutions for the recent ban that many people are getting ?

night cloak Nov 24, 2020, 4:56 AM

#

Please provide the following details, @graceful isle:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

graceful isle Nov 24, 2020, 4:57 AM

#

night cloak Please provide the following details, <@778332122078773259>: > ▫️ Numeric User I...

5109355652
Ipad mini 5
Wifi
Saudi Arabia

robust siren Nov 24, 2020, 4:58 AM

#

robust siren Can I Play PUBG MOBILE CAMPUS CHAMPIONSHIP With 3teammates? Cz one of my teamma...

@vital sluice

night cloak Nov 24, 2020, 4:58 AM

#

Thank you, @graceful isle. The team is aware of the Situation, this information will help them investigate the situation.

vital sluice Nov 24, 2020, 4:58 AM

#

Which region? @robust siren

robust siren Nov 24, 2020, 4:58 AM

#

@vital sluice Bangladesh

graceful isle Nov 24, 2020, 4:59 AM

#

night cloak Thank you, <@778332122078773259>. The team is aware of the Situation, this infor...

How can I get to this team ? I have to explain how did it happen exactly to me !

hollow sandal Nov 24, 2020, 5:00 AM

#

I purchased uc from the uc station and I didn't get it what's the problem plz?

night cloak Nov 24, 2020, 5:00 AM

#

We’re still unaware of what’s happening, @graceful isle. You may contact in-game support for further information.

lavish creek Nov 24, 2020, 5:00 AM

#

how can we change server?

vital sluice Nov 24, 2020, 5:00 AM

#

There should be a customer support email in the website, please contact them there @robust siren.

night cloak Nov 24, 2020, 5:00 AM

#

Via your basic settings in-game, @lavish creek.

lavish creek Nov 24, 2020, 5:00 AM

#

lavish creek how can we change server?

i mean like when we pick a server we cant change it anymore

robust siren Nov 24, 2020, 5:00 AM

#

@vital sluice okay sir

storm flumeBOT Nov 24, 2020, 5:00 AM

#

Please refer to this channel's pinned messages for further information, @lavish creek:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

graceful isle Nov 24, 2020, 5:01 AM

#

night cloak We’re still unaware of what’s happening, <@778332122078773259>. You may contact ...

In-game support using auto reply all the time , I need a real person to talk with please !

polar marshBOT Nov 24, 2020, 5:01 AM

#

@graceful isle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

upbeat crown Nov 24, 2020, 5:01 AM

#

Hi

storm flumeBOT Nov 24, 2020, 5:01 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @upbeat crown. Remember to read through #faq before asking questions in the support channels.

fallen epoch Nov 24, 2020, 5:08 AM

#

Will I get ban from a bug? The game gave me a faster running speed in metro mode it my 2nd time facing the problem I scary of getting ban and I didn’t abuse the speed

whole goblet Nov 24, 2020, 5:13 AM

#

I have been banned and I break the rules I played pubg since S2 and I really know I’m 1000% clear

hollow sandal Nov 24, 2020, 5:14 AM

#

@polar marsh I purchased uc from the uc station and I didn't get it why plz?

storm flumeBOT Nov 24, 2020, 5:14 AM

#

Please contact the customer service via the in-game settings for further assistance, @hollow sandal.

hallow pike Nov 24, 2020, 5:16 AM

#

One day, my account was blocked and the band message was sent. Please download the application from the official store. I downloaded from the Apple Store and the achievements and points were deleted.?

sand path Nov 24, 2020, 5:17 AM

#

Provide the following information, :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
@hallow pike

hollow sandal Nov 24, 2020, 5:17 AM

#

@lime juniper why didn't I get the uc from the uc station can I know why please? I have the receipt

#

📎 Screenshot_20201124-061722_Gmail.jpg

sand path Nov 24, 2020, 5:18 AM

#

Provide the following information, :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
@whole goblet

hallow pike Nov 24, 2020, 5:18 AM

#

hallow pike One day, my account was blocked and the band message was sent. Please download t...

help me !!

whole goblet Nov 24, 2020, 5:19 AM

#

Provide the following information, :

▫️ 5172210100 ( TD • MAJED )
▫️ iPhone 11
▫️ Wi-Fi
▫️ Saudi Arabia

clear spindle Nov 24, 2020, 5:19 AM

#

@hollow sandal Contact the in game customer service if you haven't received the UC within 24 hours.

whole goblet Nov 24, 2020, 5:19 AM

#

sand path Provide the following information, : ▫️ Numeric User Identification ▫️ Device ▫...

Provide the following information, :

▫️ 5172210100 ( TD • MAJED )
▫️ iPhone 11
▫️ Wi-Fi
▫️ Saudi Arabia

lean helm Nov 24, 2020, 5:25 AM

#

We want old server feature in gameloop its so unfair last season i played eu and this season i was going to play asia i changed my server to asia and try to play asia duo and there are no players in gameloop asia and NA krjp nothing plz reconsider this change again no one likes this but pubg is doing what people doesnt want

sand path Nov 24, 2020, 5:25 AM

#

@whole goblet forwarded.

celest shadow Nov 24, 2020, 5:25 AM

#

night cloak <@149350774554624000> seems like it worked until now every drop that had the sp...

You are welcome! I'm so glad it worked.

whole goblet Nov 24, 2020, 5:27 AM

#

sand path <@286191008658620416> forwarded.

Thank you I hope it’s will helped and didn’t happening again I really lost a lot of money on my accs

gilded plank Nov 24, 2020, 5:27 AM

#

I want to change my server from Middle East to Asia

storm flumeBOT Nov 24, 2020, 5:27 AM

#

Please refer to this channel's pinned messages for further information, @gilded plank:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

compact ridge Nov 24, 2020, 5:30 AM

#

So if I spend a lot of money on this game and I get banned Unfferly I have to wait until the ban time finishes. What a peas off crappp.

hallow pike Nov 24, 2020, 5:30 AM

#

sand path Provide the following information, : ▫️ Numeric User Identification ▫️ Device ▫...

Provide the following information, :

▫️ Numeric User Identification : 51220557372
▫️ Device : XS MAX
▫️ Wi-Fi/Cellular : Cellular
▫️ Country : saudi

night cloak Nov 24, 2020, 5:30 AM

#

Got it, @hallow pike. Thank you!

hallow pike Nov 24, 2020, 5:30 AM

#

wlcoom

#

Pleading

night cloak Nov 24, 2020, 5:31 AM

#

how long is the ban duration, @compact ridge?

sullen fiber Nov 24, 2020, 5:32 AM

#

There is any separate server for PUBGm India .?

night cloak Nov 24, 2020, 5:33 AM

#

Did it look like this, @compact ridge?

📎 image0.png

#

Google it, @sullen fiber.

hallow pike Nov 24, 2020, 5:34 AM

#

night cloak Did it look like this, <@433470365243539466>?

Yes, clear me, this message and delete all earned points 💔

#

They don't respond

thick yew Nov 24, 2020, 5:40 AM

#

is there a way to get the male character for the rp pass cause it automatically gave me the female one

devout geode Nov 24, 2020, 5:43 AM

#

Nope, @thick yew. Check the message from Nov 18 in #news .

thick yew Nov 24, 2020, 5:45 AM

#

What news?

night cloak Nov 24, 2020, 5:46 AM

#

Click -> #news and scroll until you see the message.

#

📎 video0.mov

#

this hacker

storm flumeBOT Nov 24, 2020, 5:49 AM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

wise river Nov 24, 2020, 5:54 AM

#

📎 Screenshot_2020-11-24-10-59-48-62.jpg

#

My account ban pls help

polar marshBOT Nov 24, 2020, 5:54 AM

#

@wise river:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

valid elbow Nov 24, 2020, 5:59 AM

#

Hello my account was stolen pubg how should I be what should I do tell me?

orchid estuary Nov 24, 2020, 6:00 AM

#

I am Streamer, and I had a broadcast yesterday, and through the live, a hacker appeared in front of me. He has everything, flying speed, magic shot and stabilization, and I have a video that proves that
I have videos to

📎 image0.png 📎 image1.png 📎 image2.png

granite inlet Nov 24, 2020, 6:01 AM

#

Yesterday I got a 7-hour ban. I lost all my progress because of that, the reason for the band is because I did not download the game from the official store, but I already downloaded it from the apple store. I think it was a wrong ban and I hope to solve the problem and you're replaying my progress because I tired sleepless days for that.
Id : 5296365888

whole yoke Nov 24, 2020, 6:01 AM

#

Why are users getting banned for no reason. At that point their stealing our money?

night cloak Nov 24, 2020, 6:02 AM

#

Please provide the following details, @granite inlet:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

whole yoke Nov 24, 2020, 6:02 AM

#

Literally if they keep this up pubg will be in big trouble lol

valid elbow Nov 24, 2020, 6:02 AM

#

Hello my account was stolen pubg how should I be what should I do tell me?

storm flumeBOT Nov 24, 2020, 6:03 AM

#

Please contact the customer service via the in-game settings for further assistance, @valid elbow.

orchid estuary Nov 24, 2020, 6:04 AM

#

I am Streamer, and I had a broadcast yesterday, and through the live, a hacker appeared in front of me. He has everything, flying speed, magic shot and stabilization, and I have a video that proves that

📎 video0.mov

storm flumeBOT Nov 24, 2020, 6:04 AM

#

Hello, @orchid estuary!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

granite inlet Nov 24, 2020, 6:05 AM

#

Id : 5296365888
Decive : i phone apple xr
Wifi
Canada

cyan mauve Nov 24, 2020, 6:07 AM

#

Today while changing settings, i accidentally clicked that i am under 18 in Other under gameplay management. Now they log me out every hour. Now when i tried to reverse those settings. They show me that i have to wait 1 month to change it. I have upgraded my RP to elite, and in these restrictions i can not even complete my Royal Pass Missions. I want to complete my missions but unfortunately PUBGM log me out every hour. I tried to contact CS in game but they show me nonsense answers and articles. I have emailed PUBGM CS but they do not respond. This is ridiculous. I wasted my UC and even i can not play to complete my RP missions.

Numeric User Identification: 5643869740

hot cobalt Nov 24, 2020, 6:07 AM

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I had changed my server in to middle east by a mistake, i changed it when i created a room and now it's locked. I want to change my server to asia. Please help me i am so depressed with the situation
My game ID - 5597931971

night cloak Nov 24, 2020, 6:07 AM

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cyan mauve Today while changing settings, i accidentally clicked that i am under 18 in Othe...

u have been already answered.

storm flumeBOT Nov 24, 2020, 6:07 AM

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Please refer to this channel's pinned messages for further information, @hot cobalt:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

cyan mauve Nov 24, 2020, 6:08 AM

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night cloak u have been already answered.

I need solution. Your answer did not solved the issue. Why is there staff ? Even if they can not answer us.

night cloak Nov 24, 2020, 6:09 AM

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They’ve already answered you, @cyan mauve.

storm willow Nov 24, 2020, 6:09 AM

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Only ingame customer support can assist you @cyan mauve

granite inlet Nov 24, 2020, 6:11 AM

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Tnank you for your support viasy I appreciate it i hope that you will be Interested in the problem thank you for your kindness have a good day.

night cloak Nov 24, 2020, 6:12 AM

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granite inlet Tnank you for your support viasy I appreciate it i hope that you will be Interes...

You’re very welcome, have a great day ahead!

cyan mauve Nov 24, 2020, 6:12 AM

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storm willow Only ingame customer support can assist you <@332871970637086724>

When i list my issue they show me links of some articles. When i skip and explain again they show me options to choose option of which type of issue. There is no issue related to this. When i skip they simply end conversation. Is there anyway to have live chat with representative?

storm willow Nov 24, 2020, 6:13 AM

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No, preferably ingame Customer support or PUBGMOBILE_CS@tencentgames.com @cyan mauve

hot cobalt Nov 24, 2020, 6:14 AM

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How long it will get to change my server . I need to push rank to conquer 😥

storm willow Nov 24, 2020, 6:14 AM

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@hot cobalt please read #news

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We cannot give any time estimates

hot cobalt Nov 24, 2020, 6:15 AM

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@storm willow okay thank you

storm willow Nov 24, 2020, 6:15 AM

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It’s up to customer support.

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You’re welcome

night cloak Nov 24, 2020, 6:15 AM

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Hello, i got one day banned and the Game says that i use a modifyed Game and i should install the Game from appstore.
The Game was installed totaly from Appstore and i did'nt use any cheat.
Please fix this issu

acoustic nimbus Nov 24, 2020, 6:16 AM

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📎 IMG_20201124_131131_126.jpg

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help me🤧

polar marshBOT Nov 24, 2020, 6:16 AM

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@acoustic nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

thick yew Nov 24, 2020, 6:18 AM

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We paid fair and square for the royal pass upgrade, and since the team acknowledged that the game automatically gave us the female outfit, we should get the option to trade the female one for the male

storm flumeBOT Nov 24, 2020, 6:28 AM

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Hello, @twilit saddle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

glass birch Nov 24, 2020, 6:28 AM

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Hi, I want to ask PUBG MOBILE, a question, why did you adopt it, and I did not do any hack and did not use any hacked version and did not do anything that violates the terms and conditions. Make any cracked copy and I play the original and thank you everyone

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📎 IMG-20201124-WA0000.jpg

twilit saddle Nov 24, 2020, 6:28 AM

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storm flume Hello, <@480023243756011541>! Should you encounter any kinds of bugs or technic...

Sorry wrong server🤦🏻‍♂️

night cloak Nov 24, 2020, 6:29 AM

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provide the following details, @night cloak & @glass birch:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

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That is fine, @twilit saddle!

glass birch Nov 24, 2020, 6:32 AM

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What should I do? I want a solution to my problem, because the wireless is not working and strong, and I have not met any problem with Wireless. What do I do? The band lasts for a day. Do you want the account in hand?

night cloak Nov 24, 2020, 6:35 AM

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@glass birch pls give us ur info about ur game id and wifi and device and country

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@night cloak can we use our accounts after the unban cuz mine is unbanned

glass birch Nov 24, 2020, 6:36 AM

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Thanks for your work and effort with us

night cloak Nov 24, 2020, 6:36 AM

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no problem

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@glass birch dont use ur account after the unban becuz we are not sure if u will get a second ban

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@night cloak @hardy dune Stop responding to suspended accounts issue please.

night cloak Nov 24, 2020, 6:38 AM

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night cloak <@456226577798135808> can we use our accounts after the unban cuz mine is unbann...

No information.

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ok

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This ban situation is new, currently have no information on the matter.

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so i wont login until theres info?

proper tulip Nov 24, 2020, 6:40 AM

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Help me

storm flumeBOT Nov 24, 2020, 6:41 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @proper tulip. Remember to read through #faq before asking questions in the support channels.

proper tulip Nov 24, 2020, 6:42 AM

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The game instantly downloading thing and saying this i got this problem earlier this afternoon pls help me in climbing to crown rank

📎 Screenshot_2020-11-24-14-39-35-71_dac7cc7571c39b392df64923967cf7da.png

night cloak Nov 24, 2020, 6:47 AM

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@proper tulip Reinstall the game, please. Make sure you do not have any “cleaner” app.

proper tulip Nov 24, 2020, 6:47 AM

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Uhm ~~reinstall?~~

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I can't

night cloak Nov 24, 2020, 6:48 AM

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Why not?

proper tulip Nov 24, 2020, 6:48 AM

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It will take my time

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I have something to do

blissful crest Nov 24, 2020, 6:48 AM

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Go to settings>apps>Pubg mobile>Clear data. And try again. It'll download some stuff.

proper tulip Nov 24, 2020, 6:48 AM

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And the Metro royale download will take hour again

blissful crest Nov 24, 2020, 6:48 AM

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It'll take some time. But better than doing nothing.

night cloak Nov 24, 2020, 6:49 AM

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Follow what Venom says.

hallow pike Nov 24, 2020, 6:49 AM

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@shootguccig#8512 I contacted them about the method of PUBG settings by asking for the file, and my violation of the user agreement and the band message was responded to. Please download it from the Apple Store, and I did not violate the user. I want a guide to ban my account?

random vessel Nov 24, 2020, 6:49 AM

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I have been playing this game for 2years,please give me glacier i spent too much UC on it.🙏
ID:578599703

blissful crest Nov 24, 2020, 6:50 AM

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Begging :/

polar marshBOT Nov 24, 2020, 6:50 AM

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@hallow pike:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 24, 2020, 6:50 AM

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@random vessel Please checkout #rp16-giveaway to learn how you can grab yourself an RP plus and 5000 UC. Begging is not allowed here, so don’t do that.

proper tulip Nov 24, 2020, 6:50 AM

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suspicious clear data like redownloading it and my calculation is 1 hour cause the metro royale and some thing like blah blah blah

devout geode Nov 24, 2020, 6:50 AM

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random vessel I have been playing this game for 2years,please give me glacier i spent too much...

It does not work like that, lol.

proper tulip Nov 24, 2020, 6:50 AM

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I'mma do it tommorow my tests is tommorow so cant redownload it or clear data

twilit notch Nov 24, 2020, 6:50 AM

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<@&639889499718942720> I changed my server to Middle East by accident.How do I change it back to Asia before 60 days

proper tulip Nov 24, 2020, 6:51 AM

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random vessel I have been playing this game for 2years,please give me glacier i spent too much...

Ewww begging.....

night cloak Nov 24, 2020, 6:51 AM

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@twilit notch Hey, if you have any server selection issues, please contact the customer support via the game settings. Refer to FAQ 5.3 in #faq for further instructions on how to contact support. The support will reset it for you one more time.

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@proper tulip Please make it to #chat if you no longer need help.

twilit notch Nov 24, 2020, 6:52 AM

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I’ve tried asking the ingame customer service

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But a bot handles it so I can’t get an answer

storm flumeBOT Nov 24, 2020, 6:52 AM

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Please refer to this channel's pinned messages for further information, @twilit notch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

twilit notch Nov 24, 2020, 6:52 AM

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I’ve even emailed pubg mobile

night cloak Nov 24, 2020, 6:52 AM

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The bot will give you an answer. Please read that carefully.

twilit notch Nov 24, 2020, 6:53 AM

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May I know what’s pubg mobile customer service email address?

night cloak Nov 24, 2020, 6:54 AM

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PUBGMOBILE_CS@tencentgames.com. The email support is for general inquiries, and for server related issues, I recommend contacting the customer service in-game.

devout geode Nov 24, 2020, 6:55 AM

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What is the latest reply you got from customer support, @twilit notch?

twilit notch Nov 24, 2020, 6:58 AM

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Ok I’ve settled it they say they will do a countdown on when we can change the server only one time

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They said it’ll be before 1 dec

keen root Nov 24, 2020, 6:58 AM

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Is pubg m Indian version approved by india gov ?

arctic shard Nov 24, 2020, 6:59 AM

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Yes@keen root

keen root Nov 24, 2020, 7:00 AM

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@arctic shard so when it's launching

arctic shard Nov 24, 2020, 7:00 AM

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Don't know still but apprued@keen root

keen root Nov 24, 2020, 7:00 AM

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Ohk

storm flumeBOT Nov 24, 2020, 7:00 AM

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We provide community support only for the global English version of PUBG MOBILE here, @keen root @arctic shard.

keen root Nov 24, 2020, 7:01 AM

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Ok

remote falcon Nov 24, 2020, 7:04 AM

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Any admins hlw? I issued a report about server selection problem a few days ago which is of before december 1

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So will i be able to get a server reset selection since i reported before december 1

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??????

clear berry Nov 24, 2020, 7:05 AM

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Thanks guys for fixing pings issue, idk what yall did but fixing that server display fixed pings too Now I am getting same old low ms I got before server lock Thnx

clear spindle Nov 24, 2020, 7:09 AM

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Yes @remote falcon.

remote falcon Nov 24, 2020, 7:09 AM

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Really? @clear spindle

clear spindle Nov 24, 2020, 7:10 AM

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Yeah if you have contacted the in-game customer service refer the pinned message or the news from #news.

remote falcon Nov 24, 2020, 7:11 AM

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clear spindle Yeah if you have contacted the in-game customer service refer the pinned message...

I have contacted like 4 days ago

clear spindle Nov 24, 2020, 7:11 AM

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Then you'll get an option.

proper tulip Nov 24, 2020, 7:12 AM

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Takes century to be finished

📎 Screenshot_2020-11-24-15-02-44-07_dac7cc7571c39b392df64923967cf7da.png

remote falcon Nov 24, 2020, 7:12 AM

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clear spindle Then you'll get an option.

Like? @clear spindle

plush axle Nov 24, 2020, 7:13 AM

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Is pubgm india and Pubgm global had same or different Royal paas?

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@clear spindle

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@storm flume

hushed field Nov 24, 2020, 7:14 AM

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Hello Pls Help Me
In My Home Electricity Gone Then I Changed To Another WiFi
It Was Been Loading And Came That

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📎 image0.png

plush axle Nov 24, 2020, 7:14 AM

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File claim option@hushed field

night cloak Nov 24, 2020, 7:15 AM

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@clear spindle can u ban @whole helm he is using hacks

hushed field Nov 24, 2020, 7:15 AM

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plush axle File claim option<@512605216038846465>

It Is Saying Conversation

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So I Tried To Do Conversation In Discord

night cloak Nov 24, 2020, 7:15 AM

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u have ios?

plush axle Nov 24, 2020, 7:15 AM

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Ok.Do it.@hushed field

glass birch Nov 24, 2020, 7:16 AM

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@whole helm ؟د

hushed field Nov 24, 2020, 7:17 AM

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Any Mods Pls

glass birch Nov 24, 2020, 7:17 AM

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@whole helm This violates the rules. I hope that you can explain this to the person and watch him well so that he does not do it again

night cloak Nov 24, 2020, 7:17 AM

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@hushed field u have ios

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?

clear spindle Nov 24, 2020, 7:17 AM

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@night cloak suspended

night cloak Nov 24, 2020, 7:18 AM

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?

hushed field Nov 24, 2020, 7:18 AM

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night cloak <@512605216038846465> u have ios

Yes

storm flumeBOT Nov 24, 2020, 7:18 AM

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We provide community support only for the global English version of PUBG MOBILE here, @plush axle.

night cloak Nov 24, 2020, 7:18 AM

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hushed field Yes

its a bug

hushed field Nov 24, 2020, 7:18 AM

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night cloak <@512605216038846465> u have ios

I Am Playing In iPad

hushed field Nov 24, 2020, 7:18 AM

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night cloak its a bug

WTF!

night cloak Nov 24, 2020, 7:18 AM

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hushed field I Am Playing In iPad

it wi get fixed today

📎 image0.png

plush axle Nov 24, 2020, 7:18 AM

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Ok

hushed field Nov 24, 2020, 7:19 AM

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night cloak it wi get fixed today

So What To Do ?

night cloak Nov 24, 2020, 7:20 AM

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hushed field So What To Do ?

wait

clear spindle Nov 24, 2020, 7:20 AM

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The team is investigating the situation please be patient @hushed field.

remote falcon Nov 24, 2020, 7:20 AM

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@clear spindle like what options u will give me regarding server change?

hushed field Nov 24, 2020, 7:20 AM

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night cloak wait

Upto When???

hushed field Nov 24, 2020, 7:20 AM

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clear spindle The team is investigating the situation please be patient <@512605216038846465>.

Okay Thanks Broh

clear spindle Nov 24, 2020, 7:20 AM

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You'll get an option to change the server once again, @remote falcon.

hushed field Nov 24, 2020, 7:21 AM

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This Only Right?

clear spindle Nov 24, 2020, 7:21 AM

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Yep

remote falcon Nov 24, 2020, 7:21 AM

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clear spindle You'll get an option to change the server once again, <@732262792890941481>.

Okay then which means i have to wait sometime right? @clear spindle

clear spindle Nov 24, 2020, 7:21 AM

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Yes you have to wait.

snow geyser Nov 24, 2020, 7:24 AM

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Pubg where is Indian version

night cloak Nov 24, 2020, 7:24 AM

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@clear spindle was this the announcement of the bug

📎 image0.png

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just wanted to know

storm flumeBOT Nov 24, 2020, 7:27 AM

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We provide community support only for the global English version of PUBG MOBILE here, @snow geyser.

clear spindle Nov 24, 2020, 7:27 AM

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night cloak <@756880767837274213> was this the announcement of the bug

I'm not aware of that.

versed trout Nov 24, 2020, 7:28 AM

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Hello any official tournaments is going on so we can register

clear spindle Nov 24, 2020, 7:30 AM

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You can check #tournaments for community organized tournaments.

devout geode Nov 24, 2020, 7:31 AM

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There is no your issue in the list of fixed bugs, @night cloak.

grim relic Nov 24, 2020, 7:35 AM

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remote falcon Any admins hlw? I issued a report about server selection problem a few days ago ...

Me too same problem, I also reported today waiting for server reset

grim relic Nov 24, 2020, 7:35 AM

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grim relic Me too same problem, I also reported today waiting for server reset

<@&481161015728406538> can u guys tell us when this will come into action

tidal field Nov 24, 2020, 7:37 AM

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I wantto play in middle east server, but now I can't change server to middle east.. please help to change my server to middle east again....

grim relic Nov 24, 2020, 7:38 AM

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hot cobalt I had changed my server in to middle east by a mistake, i changed it when i crea...

Bro the same problem I had two days back, contact in customer service in-game

storm flumeBOT Nov 24, 2020, 7:39 AM

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Please refer to this channel's pinned messages for further information, @tidal field:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

native coral Nov 24, 2020, 7:41 AM

#

Hello:
I need help to unlink social media account from my pubg account. someone enter my account and he linked his Twitter account so i want to unlink it from my pubg account before he do something or steal it.

storm flumeBOT Nov 24, 2020, 7:41 AM

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Please contact the customer service via the in-game settings for further assistance, @native coral.

clear spindle Nov 24, 2020, 7:42 AM

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@grim relic contact the in-game customer service and be patient. Do not use the moderator mention for non server emergencies.

tribal flare Nov 24, 2020, 7:42 AM

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Does this bans

📎 Screenshot_2020-11-24-00-55-29-176_com.android.vending.png

native coral Nov 24, 2020, 7:44 AM

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The coustomer service told that the account need to be used in the account for 21 days i don’t want wait i need fast help I don’t want from the guy who linked his social to steal my pubg account

storm flumeBOT Nov 24, 2020, 7:45 AM

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Use of unauthorized third-party software or methods, @tribal flare, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

#

Please refer to subpoint 5.4 in #faq for further information, @native coral.

native coral Nov 24, 2020, 7:56 AM

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Please i need help with the unlink social media the customer service said if you ask for unlink if u enter by the account you try to unlink it will cancel the unlink. The social media that i want to unlink is not main so he will enter again and again and it will cancel my order to unlink this social media account what should i do?

drifting nova Nov 24, 2020, 7:56 AM

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Please Fix Lag!!!

native coral Nov 24, 2020, 7:58 AM

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I have 3 social media right now linked in my account 2 of them main and one is not main so i want to unlink the third one

devout geode Nov 24, 2020, 7:58 AM

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native coral Please i need help with the unlink social media the customer service said if you...

You should stop repeating the same question. Here is no staff on Discord who is able to handle with it.

night cloak Nov 24, 2020, 7:58 AM

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Please contact in-game support for account related issues mic @native coral.

storm flumeBOT Nov 24, 2020, 7:58 AM

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Please refer to subpoint 4.8 in #faq for further information, @drifting nova.

native coral Nov 24, 2020, 8:00 AM

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@devout geode ok thank you my friend but where should i go who can help me i try to reach to someone can help but I didn’t find anybody

vagrant tusk Nov 24, 2020, 8:01 AM

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Please help with changing the server. I always play on the Europa server. One of my friends invited me to the lobby, he had a server "South America". I didn't start the game with him and immediately left the lobby. After that, I went to the lobby to another friend with the server "Europe" and we started the game. At the end of the game, rank points were credited to the South America server. When I try to change the server, I get an announcement that I can't change the server for 59 days. I do not pursue any selfish goals, I consider the change of sevrera erroneous, I ask You to change the server to "Europe" because for me this is an acceptable server according to the time zone. Please help me with my problem!

devout geode Nov 24, 2020, 8:02 AM

#

native coral <@384950608240836610> ok thank you my friend but where should i go who can help ...

See the answers above.

storm flumeBOT Nov 24, 2020, 8:02 AM

#

Please refer to this channel's pinned messages for further information, @vagrant tusk:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

tribal flare Nov 24, 2020, 8:03 AM

#

Low fps cam you please support 40 fps on my device

vale moat Nov 24, 2020, 8:06 AM

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pls help i unlinked my fb months ago but still when friends of fb come online they appear on my friend list and i cant unfriend also

#

v

native coral Nov 24, 2020, 8:08 AM

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@devout geode im sorry if I bothered you but If you mean the customer service no one helping there only bot saying same answers without any solutions

light steppe Nov 24, 2020, 8:09 AM

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I accidentally changed my sever to europe and i need to change it back to asia plz help

clear berry Nov 24, 2020, 8:10 AM

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How yall keep accidentally changing it lol

devout geode Nov 24, 2020, 8:11 AM

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native coral <@384950608240836610> im sorry if I bothered you but If you mean the customer se...

I understand, but, unfortunately, that support is all you have.

wet cairn Nov 24, 2020, 8:12 AM

#

My friend use hack on my global I'd and got year band. Anyone help me

polar marshBOT Nov 24, 2020, 8:12 AM

#

@wet cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

light steppe Nov 24, 2020, 8:12 AM

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I was entering a room n i changed the sever to europe in room tab and when i came back lobby my sever was also changed isnt that supposed to be a bug so plz help me

devout geode Nov 24, 2020, 8:12 AM

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light steppe I accidentally changed my sever to europe and i need to change it back to asia p...

Contact customer service and follow the steps given in this channel's pinned message.

light steppe Nov 24, 2020, 8:13 AM

#

My customer service is not responding anymore to my msgs they are just being sent

devout geode Nov 24, 2020, 8:13 AM

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Then let me know if everything is okay.

vagrant tusk Nov 24, 2020, 8:13 AM

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Please help with changing the server. I always play on the Europa server. One of my friends invited me to the lobby, he had a server "South America". I didn't start the game with him and immediately left the lobby. After that, I went to the lobby to another friend with the server "Europe" and we started the game. At the end of the game, rank points were credited to the South America server. When I try to change the server, I get an announcement that I can't change the server for 59 days. I do not pursue any selfish goals, I consider the server change to be accidental and erroneous. I ask you to change the server to "Europe" earlier than in 59 days because for me this is an acceptable server according to the time zone. Please help me with my problem!

light steppe Nov 24, 2020, 8:14 AM

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Ive tried mailing pubgm contacting through customer service several times none of them is working plz help me in someway

devout geode Nov 24, 2020, 8:14 AM

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light steppe My customer service is not responding anymore to my msgs they are just being sen...

What the latest reply did you get?

light steppe Nov 24, 2020, 8:15 AM

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Nothing just the automated msgs i kept trying time to time now its like im blocked i can send msgs but not even bot replies

devout geode Nov 24, 2020, 8:16 AM

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Take a screenshot of their last message to you and send it here. Feel free to mention me.

light steppe Nov 24, 2020, 8:18 AM

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📎 Screenshot_2020-11-24-13-48-33-470_com.tencent.ig.jpg

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📎 Screenshot_2020-11-24-13-48-30-671_com.tencent.ig.jpg

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@devout geode

📎 Screenshot_2020-11-24-13-48-26-268_com.tencent.ig.jpg

bold socket Nov 24, 2020, 8:20 AM

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How i Delete my Account

vale moat Nov 24, 2020, 8:24 AM

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devout geode What the latest reply did you get?

i had same problem but i reinstall and make new conversation and follow step

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i wait for reply

devout geode Nov 24, 2020, 8:24 AM

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Looks like previous conversations has not been ended. To get assistance you have to start new conversation. So, here is 3 ways for you:

Just wait until the conversation will be closed so you can start a new one.
Reinstall the game, then the current conversation will reset and you can start new one.
Use another account to contact customer service.
@light steppe

vale moat Nov 24, 2020, 8:24 AM

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but still no reply

light steppe Nov 24, 2020, 8:25 AM

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@devout geode thnx

devout geode Nov 24, 2020, 8:27 AM

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And one more thing. Remember, that you can get assistance before Dec 1 of this year.

light steppe Nov 24, 2020, 8:28 AM

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@devout geode where are steps to follow after contacting them?

random ether Nov 24, 2020, 8:29 AM

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i chose a wrong server by mistake

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what should i do now?

jaunty bluff Nov 24, 2020, 8:29 AM

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hi
I was asked for for server reset many days ago .. so should I do anything now or it will be reseted on 1 December

📎 image0.png

vagrant tusk Nov 24, 2020, 8:30 AM

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devout geode And one more thing. Remember, that you can get assistance before Dec 1 of this y...

Please help me!!!

shut bison Nov 24, 2020, 8:31 AM

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how do i reach the customer service?

📎 unknown.png

devout geode Nov 24, 2020, 8:31 AM

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To get assistance to reset the server selection cooldown, you should send a description to the customer service in-game, select: No, they didn't help, Login/Connection/Lag Issues/server change and I want to switch/change server, and provide your user identification. The server selection cooldown will be reset as soon as possible, it is a one time service.

random ether Nov 24, 2020, 8:31 AM

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devout geode To get assistance to reset the server selection cooldown, you should send a desc...

@devout geode thankss a lot for your help man. ❤️

clever bane Nov 24, 2020, 8:32 AM

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i cant collect :(((

📎 Screenshot_20201124-102913_PUBG_MOBILE.jpg

copper plank Nov 24, 2020, 8:33 AM

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how to contact customer service ingame?

shut bison Nov 24, 2020, 8:34 AM

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i did ingame and i didnt get any response in the last 2 days

storm flumeBOT Nov 24, 2020, 8:34 AM

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Please contact the customer service via the in-game settings for further assistance, @copper plank.

shut bison Nov 24, 2020, 8:34 AM

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copper plank how to contact customer service ingame?

im asking if theres any other way

night cloak Nov 24, 2020, 8:34 AM

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Not hot fix for the Statistic bug?

devout geode Nov 24, 2020, 8:34 AM

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Only via in-game settings, @shut bison.

shut bison Nov 24, 2020, 8:35 AM

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oh ok

vagrant tusk Nov 24, 2020, 8:35 AM

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devout geode To get assistance to reset the server selection cooldown, you should send a desc...

Do you need to write to tech support in the game?

devout geode Nov 24, 2020, 8:35 AM

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Yes, sure.

shut bison Nov 24, 2020, 8:35 AM

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a representer asked for my info
(ID and nickname) its been 2 days and nothing new yet ,is that okay>

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?*

jaunty bluff Nov 24, 2020, 8:36 AM

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shut bison a representer asked for my info (ID and nickname) its been 2 days and nothing n...

for server reset ?

devout geode Nov 24, 2020, 8:36 AM

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shut bison a representer asked for my info (ID and nickname) its been 2 days and nothing n...

It is okay, read through the last message in #news.

shut bison Nov 24, 2020, 8:36 AM

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jaunty bluff for server reset ?

yes

vagrant tusk Nov 24, 2020, 8:36 AM

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devout geode Yes, sure.

Thank you so much for helping me.

devout geode Nov 24, 2020, 8:37 AM

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You are welcome. slavochka

jaunty bluff Nov 24, 2020, 8:37 AM

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mee too
asked for ID then I am waiting

vagrant tusk Nov 24, 2020, 8:37 AM

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👍👍👍

jaunty bluff Nov 24, 2020, 8:38 AM

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devout geode It is okay, read through the last message in <#481197473403240451>.

will it be done on 1 Dec or what ?
plz answer ... the time is important for rank

night cloak Nov 24, 2020, 8:39 AM

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You can't go back to the main menu ???

iOS 14.2 <@&481161015728406538>

📎 image0.png

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where is the X ?

jaunty bluff Nov 24, 2020, 8:40 AM

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yesterday my bro took the clan menu into the match 😂😂

devout geode Nov 24, 2020, 8:40 AM

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Before that date, @jaunty bluff.

jaunty bluff Nov 24, 2020, 8:40 AM

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devout geode Before that date, <@445664226707767302>.

thxxxx . so nothing to do now

night cloak Nov 24, 2020, 8:40 AM

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Bugg game

ashen mortar Nov 24, 2020, 8:41 AM

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Where is kateyana

jaunty bluff Nov 24, 2020, 8:41 AM

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something important
iphone 11 , when mic is on .. no sound from game ... mic off , sound is normal

sullen fiber Nov 24, 2020, 8:47 AM

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@jaunty bluff same in iPad

granite inlet Nov 24, 2020, 8:47 AM

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Please what happen with my account i sent my id and device and country and evrything😢
I have worked hard for the progress i have made and it has all been lost. This is unfair😢😢

jade jackal Nov 24, 2020, 8:48 AM

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📎 Screenshot_2020-11-24-15-47-37-48_dac7cc7571c39b392df64923967cf7da.jpg

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I done send my id and nickname

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And next what im gonna to do?

jaunty bluff Nov 24, 2020, 8:48 AM

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sullen fiber <@445664226707767302> same in iPad

I think that it’s because of apple ios 14 not pubg ... but apple does not care or does not know !

wind nebula Nov 24, 2020, 8:49 AM

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📎 IMG_20201124_035650.jpg 📎 IMG_20201124_035710.jpg 📎 IMG_20201124_035632.jpg

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Does anyone know what the problem is?

jade jackal Nov 24, 2020, 8:49 AM

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@devout geode

jaunty bluff Nov 24, 2020, 8:49 AM

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jade jackal

same

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📎 image0.png

wind nebula Nov 24, 2020, 8:52 AM

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So what's the solution?

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I can't get to the rankinglike scoring like that.

devout geode Nov 24, 2020, 8:54 AM

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jade jackal And next what im gonna to do?

Just wait patiently.

wind nebula Nov 24, 2020, 8:56 AM

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@devout geode Will this problem be solved?

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And how long will it take?

devout geode Nov 24, 2020, 8:57 AM

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What problem?

wind nebula Nov 24, 2020, 8:57 AM

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I can't get into the rankings.

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📎 IMG_20201124_035710.jpg

jaunty bluff Nov 24, 2020, 8:58 AM

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he is 4200 but not ranked ... but 4700 is ranked

devout geode Nov 24, 2020, 8:58 AM

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I do not understand Arabic.

jaunty bluff Nov 24, 2020, 8:58 AM

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he is in ace

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4200 point

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but not ranked

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خيي حط اللعبة انكليزي و صورلو

storm flumeBOT Nov 24, 2020, 8:59 AM

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Please do not use languages other than English, @jaunty bluff. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

jaunty bluff Nov 24, 2020, 9:00 AM

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I just told him to take the pics with English

jade jackal Nov 24, 2020, 9:00 AM

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what if until December 1, the server cannot be replaced

jaunty bluff Nov 24, 2020, 9:00 AM

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jade jackal what if until December 1, the server cannot be replaced

I am thinking about that 😂

wind nebula Nov 24, 2020, 9:00 AM

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📎 JPEG__.jpg

polar ivy Nov 24, 2020, 9:01 AM

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When will pubg India realised

jade jackal Nov 24, 2020, 9:01 AM

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jaunty bluff I am thinking about that 😂

I am afraid if that happens

polar ivy Nov 24, 2020, 9:02 AM

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🤔 🤔

wind nebula Nov 24, 2020, 9:02 AM

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@devout geode That's my problem.

jaunty bluff Nov 24, 2020, 9:02 AM

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mee too so my rank will be brounz on Europe 😂

polar ivy Nov 24, 2020, 9:03 AM

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🤔 🤔

minor isle Nov 24, 2020, 9:03 AM

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We don't need pubg Indian version

storm flumeBOT Nov 24, 2020, 9:03 AM

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Please refer to this channel's pinned messages for further information, @polar ivy:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

devout geode Nov 24, 2020, 9:03 AM

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Sorry, no idea, what is wrong, @wind nebula.

night cloak Nov 24, 2020, 9:04 AM

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Could you please share a screenshot of your rank in the NA leaderboards, @wind nebula?

minor isle Nov 24, 2020, 9:04 AM

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U pubg team promoting the hackers. Shame of u pubg team

wind nebula Nov 24, 2020, 9:04 AM

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How can I communicate with someone who helps me solve this problem?

polar ivy Nov 24, 2020, 9:04 AM

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Why don't we need pubg India

minor isle Nov 24, 2020, 9:04 AM

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We don't need pubg Indian version

polar ivy Nov 24, 2020, 9:04 AM

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We need pubg India version

jaunty bluff Nov 24, 2020, 9:05 AM

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minor isle We don't need pubg Indian version

just say why ??

minor isle Nov 24, 2020, 9:05 AM

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Because the pubg team have a great tieup with the hackers they getting huge amount from hackers

round matrix Nov 24, 2020, 9:05 AM

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The pubg mobile team just have fix the servers. Becsuse

thorn apex Nov 24, 2020, 9:06 AM

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Please move to #chat for off-topic discussions

storm flumeBOT Nov 24, 2020, 9:06 AM

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Please avoid going off-topic, . You may have unrelated conversations in #chat.

round matrix Nov 24, 2020, 9:06 AM

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because they fixed only the clients now the hacker can chnage the version of the game

polar ivy Nov 24, 2020, 9:06 AM

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Then you should also give them money and become hacker 😝 😝

minor isle Nov 24, 2020, 9:06 AM

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Get lost Indian Pubg version

round matrix Nov 24, 2020, 9:06 AM

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True 🤣

celest shadow Nov 24, 2020, 9:07 AM

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Move to a discussion channel now, @polar ivy @minor isle @round matrix.

wind nebula Nov 24, 2020, 9:08 AM

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@night cloak

📎 image0.png 📎 image1.png 📎 image2.png

dapper kestrel Nov 24, 2020, 9:08 AM

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it was 4400 points yesterday, but didnt reach conqueror this morning why?

📎 Screenshot_75.png

granite inlet Nov 24, 2020, 9:09 AM

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Viasy please what happened with my account? I contacted you and sent the required information 😢😢

minor isle Nov 24, 2020, 9:09 AM

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@copper creek bro just play duo rank push so u guys understand the real fact

wind nebula Nov 24, 2020, 9:09 AM

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@dapper kestrel same

hushed field Nov 24, 2020, 9:10 AM

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Hello Bro My Stats Became 0

celest shadow Nov 24, 2020, 9:10 AM

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Move to #chat or #pubg-mobile now, @minor isle.

night cloak Nov 24, 2020, 9:10 AM

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granite inlet Viasy please what happened with my account? I contacted you and sent the require...

hes is offline

hushed field Nov 24, 2020, 9:10 AM

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📎 image0.png

copper creek Nov 24, 2020, 9:10 AM

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@copper creek bro just play duo rank push so u guys understand the real factdid you think that u r the only great player in whole server is so then I am sorry but u r rong
@minor isle

minor isle Nov 24, 2020, 9:10 AM

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No I can't move

night cloak Nov 24, 2020, 9:10 AM

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hushed field

@celest shadow can u deal with him he has the bug

copper creek Nov 24, 2020, 9:11 AM

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*> @minor isle
@copper creek *wrong

night cloak Nov 24, 2020, 9:11 AM

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@hushed field its an issue its getting fixed

celest shadow Nov 24, 2020, 9:11 AM

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Please report it in #old, @hushed field.

minor isle Nov 24, 2020, 9:12 AM

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Bro I'm not telling I'm the great player I have telling to remove the hackers from otherwise we no need Indian pubg version

storm flumeBOT Nov 24, 2020, 9:12 AM

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Hello, @minor isle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

dapper kestrel Nov 24, 2020, 9:12 AM

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dapper kestrel it was 4400 points yesterday, but didnt reach conqueror this morning why?

can you help @celest shadow

granite inlet Nov 24, 2020, 9:12 AM

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Alan so are we going to regain the progress we lost???

copper creek Nov 24, 2020, 9:13 AM

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Bro I'm not telling I'm the great player I have telling to remove the hackers from otherwise we no need Indian pubg version
@minor isle I agreed thers a lot of hackers and guy using gliches

night cloak Nov 24, 2020, 9:13 AM

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granite inlet Alan so are we going to regain the progress we lost???

we dont know maybe i contacted a admin they said this

📎 image0.png

celest shadow Nov 24, 2020, 9:13 AM

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Please contact the in-game customer service for further assistance, @dapper kestrel. You may refer to FAQ 5.3 for further instructions.

jade jackal Nov 24, 2020, 9:13 AM

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how long will it take to replace the server again

hollow wave Nov 24, 2020, 9:14 AM

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I need to switch server

minor isle Nov 24, 2020, 9:14 AM

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I m already reported several times they are not taking any action

granite inlet Nov 24, 2020, 9:14 AM

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Oh thanks brother but who is admin??

jaunty bluff Nov 24, 2020, 9:14 AM

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I want to say something
friend indian pubg is not because of hackers . it will be made bacause of the block by india on the game

night cloak Nov 24, 2020, 9:14 AM

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granite inlet Oh thanks brother but who is admin??

Nadeko she currently offline

wind nebula Nov 24, 2020, 9:14 AM

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Can anyone help me with my problem?

night cloak Nov 24, 2020, 9:15 AM

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wind nebula Can anyone help me with my problem?

i will help u

jade jackal Nov 24, 2020, 9:15 AM

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Any one know how long will it take to replace the server again

night cloak Nov 24, 2020, 9:15 AM

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@granite inlet you can contact other admins

granite inlet Nov 24, 2020, 9:15 AM

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Oh and viasy is admin??
And thank you so so much I appreciate it

minor isle Nov 24, 2020, 9:15 AM

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@jaunty bluff I'm telling that we don't need any Indian version pubg. Because they are promoting the hackers. There is no value of real game

night cloak Nov 24, 2020, 9:15 AM

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granite inlet Oh and viasy is admin?? And thank you so so much I appreciate it

viasy is not admin

jaunty bluff Nov 24, 2020, 9:16 AM

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wind nebula Can anyone help me with my problem?

dont know but it is a big problem
you played very hard we know

granite inlet Nov 24, 2020, 9:16 AM

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@night cloak
Thank you friend

night cloak Nov 24, 2020, 9:16 AM

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error 403 works for tencet @granite inlet

jade jackal Nov 24, 2020, 9:16 AM

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Anyone know how long will it take to replace the server again?

wind nebula Nov 24, 2020, 9:16 AM

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@ALAN WU

📎 image2.png

granite inlet Nov 24, 2020, 9:16 AM

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But they not answer me

night cloak Nov 24, 2020, 9:16 AM

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wind nebula @ALAN WU

its rank freeze contact customer support

night cloak Nov 24, 2020, 9:16 AM

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granite inlet But they not answer me

ping them

jaunty bluff Nov 24, 2020, 9:16 AM

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jade jackal Anyone know how long will it take to replace the server again?

someone told me that before 1st Dec

shadow nest Nov 24, 2020, 9:17 AM

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I am facing so much lag in game after 1.1 update. Inventory opens with lag. Lag in everything

jade jackal Nov 24, 2020, 9:18 AM

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jaunty bluff someone told me that before 1st Dec

I know but if until 1 december the server can't change?

wind nebula Nov 24, 2020, 9:18 AM

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@night cloak I got them, and no one could help me.

night cloak Nov 24, 2020, 9:18 AM

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wind nebula <@456226577798135808> I got them, and no one could help me.

u can email them

granite inlet Nov 24, 2020, 9:19 AM

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How can i??

jaunty bluff Nov 24, 2020, 9:19 AM

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jade jackal I know but if until 1 december the server can't change?

I thenk it will be reset step by step not for all in one time

night cloak Nov 24, 2020, 9:19 AM

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@jaunty bluff stop spreading fake info it mean u can contact them before 1st dec or u cant contact them ever again

wind nebula Nov 24, 2020, 9:19 AM

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Can you give me an e-mail to get in touch with them?

icy ore Nov 24, 2020, 9:19 AM

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Everyone wants delete region 60-days wait.

jaunty bluff Nov 24, 2020, 9:20 AM

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I tried .. no response

jade jackal Nov 24, 2020, 9:20 AM

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jaunty bluff I thenk it will be reset step by step not for all in one time

I just wanna play in asia server:)

hushed field Nov 24, 2020, 9:20 AM

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night cloak <@512605216038846465> its an issue its getting fixed

Bro Pls Fix This My Stats Became 0

night cloak Nov 24, 2020, 9:20 AM

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granite inlet How can i??

@glossy sable hello frank he needs help about the bam bug

thorn apex Nov 24, 2020, 9:20 AM

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@icy ore feel free to suggest that in #old

jaunty bluff Nov 24, 2020, 9:20 AM

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some one here told me that it will be replaced before 1 Dec

night cloak Nov 24, 2020, 9:20 AM

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hushed field Bro Pls Fix This My Stats Became 0

its an issue pls wait for it to be fixed

jade jackal Nov 24, 2020, 9:20 AM

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jaunty bluff some one here told me that it will be replaced before 1 Dec

Bro we can dm?

hushed field Nov 24, 2020, 9:21 AM

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night cloak its an issue pls wait for it to be fixed

My Friends Are Teasing Me I Am Now Ani Bronze 5

jaunty bluff Nov 24, 2020, 9:21 AM

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jade jackal Bro we can dm?

yes

night cloak Nov 24, 2020, 9:21 AM

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hushed field My Friends Are Teasing Me I Am Now Ani Bronze 5

mine too i also got ban pls wait for it to be fixed

hushed field Nov 24, 2020, 9:21 AM

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night cloak mine too i also got ban pls wait for it to be fixed

How Many Days

wind nebula Nov 24, 2020, 9:21 AM

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@night cloak Can you give me an e-mail to get in touch with them?

night cloak Nov 24, 2020, 9:21 AM

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hushed field How Many Days

i dont know

stiff depot Nov 24, 2020, 9:21 AM

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deusREX
5152873372
7 Plus

Ranks is Bronse V.. Why???

📎 IMG-20201124-WA0000.jpg