questions

[silent edge]

But am living in asia

[night cloak]

There are many cheaters out there in the world rank
A player with lv 30-50 how can they reach conquer in only 2 days.
How this is possible, they all are using " esp " they also use "pubg spectator mode " as hacking method. I am playing from season 7, i tried hard but can't even gone into ace 12 star. they all are cheating kindly ban all of them

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[silent edge]

I mistakenly made the decision what should I do

[sick shale]

@silent edge Maybe you have selected a European country as your region while creating the account, or changed it via settings. Contact customer service for further information

[willow iris]

Over 1000 crates opened and no mythical item from the crates 🤌

[sick shale]

It's based on luck

[pseudo night]

Where he is

[silent edge]

What should I say to them so that they can correct me

[sick shale]

@silent edge Just state your issue and they will give you options

[silent edge]

And thanks for helping

[sick shale]

@pseudo night In customer service. you can contact them via settings in game, or through the Email ([e-mail])

[night cloak]

Will i get banned if i teamup with my enemy

[pseudo night]

They are only bot answer .. i need to to talk with real employe

[sick shale]

@night cloak Teaming up isn't allowed

[elder gazelle]

@sick shale Bro my 80 Level account banned without any reason

[polar marsh]

@elder gazelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

There is an achievement to drive car with my enemy

Why???

[lofty locust]

Hello, where I can get this? :s_uhm:

[ebon thorn]

hi. i was wondering if emulators are still allowed?

[lofty locust]

because I forget where to enable this

[ebon thorn]

i dont want to get banned, if any admins or mods can provide some info

[sick shale]

@ebon thorn Yes, it's allowed but use the official emulator (Gameloop), refer to subpoint 3.16 in #faq for further information

[ebon thorn]

thank you.

[lofty locust]

@sick shale could you help me about this?

[sick shale]

One second

@lofty locust It's not showing in the match or in control settings?

[lofty locust]

how?

But I really need it for matches

does you know where to enable it?

It’s not showing me in matches but in settings i dont know where is it to enable

[sick shale]

I mean the button does not appear in your layout in settings or in the match

[sick shale]

@lofty locust Can you do a test in cheer park?

[lofty locust]

@sick shale bro its alroght now, im just dumb, need to scope first then make size of scope

yea i did and finally, I just forget it

[sick shale]

Alright then

[lofty locust]

thank you and sorry for about it

have nice day

[thin beacon]

Hello @sick shale

My ping was like 70 but now it Always 300 and 900

Only in pubg i dont know why

[sick shale]

Where do you live?

[thin beacon]

Palestine

[sick shale]

If you have experienced higher ping than usual, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[thin beacon]

:( it was ... like i have 70 ping but i play 300 and 900 ping :(

[timber trail]

Wtf is that game for cheating

[ebon thorn]

how to get 60fps on emulator?

[timber trail]

More cheating players is the new update for cheating ppl wtf PUBG doing

[storm flume]

Please refer to subpoint 4.7 in #faq for further information, @night cloak.

Hello, @timber trail!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[ebon thorn]

i have a gtx 1050 with 16gb ram and only get 20fps

[storm flume]

You can now access #emulator-chat and #emulator-support, @ebon thorn. Revert this at any time by sending .emulator in #481204134859505684.

[timber trail]

All the top 100 in Europe is cheating it’s all clear more ppl I just finished 6 games all of ppl cheating what type of protection you got crap protection

[flint frost]

Please fix the undercover mode in metro royal

All the players around the Universe are not able to play undercover mode

[small frigate]

why dont help me <@&481161015728406538>

[ocean bay]

My account has been banned for 10 years. Would it help me please I swear to you, I have never used cheating or infringing

[polar marsh]

@ocean bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @small frigate. Remember to read through #faq before asking questions in the support channels.

[main pewter]

I am not from India i am from Nepal but why does the game shows me this notice while I go to recommended events plz fix this

[storm willow]

@main pewter contact your ISP.

[safe oracle]

Hi ,
I changed the server to North America by mistake , i always play in Europe you can check my account .
Please help me to return to Europe server .

ID : 582245533

Thanks.

[night cloak]

you can only change after 60 days

[main pewter]

What do i say to them?

[night cloak]

Ask for an IP Reset @main pewter .

[safe oracle]

I know but i changed it by mistake !! There must be a way to return to europe

[night cloak]

it is a new rule we cant help

No, no way! Feel free to share your feedbacks/thoughts about the server change on #old

[night cloak]

after 60 days you can

[safe oracle]

Ok dont be mad when ppl stop playing pubg m 🙂

[night cloak]

We won’t . Feel free to share your feedbacks about the update on #old .

[night cloak]

it is new rule to prevent people changing server frquently

[safe oracle]

I understand but i made a mistake and changed the server so now u tell me that i need to wait a 60 days to play again in Europe!! Does it look okay that a simple mistake cost me 60 days ??

[night cloak]

its told there you can only change it after 60 days

[languid thicket]

hey, where can I get support for a stolen pubg account?

[safe oracle]

Yeah but i didn’t tell that it can be changed from the room side !

[night cloak]

You’re exploiting bugs @night cloak .

[safe oracle]

I didnt know that it will be change from the room thats why i told u it was a mistake

[night cloak]

Dont exploit bugs @safe oracle .

[safe oracle]

U miss understood me there

Mess*

[languid thicket]

will my question get addressed or do i have to post it a couple of times?

[night cloak]

it was pinned here

He said room not team so I was curious if as he was exploiting bugs.

it is shown there you can change it only after 60 days

[safe oracle]

I mess clicked on north America here and thats how it changed
It didn’t give me a notice that i can’t return
It may be a glitch check

[night cloak]

let me check please wait

[safe oracle]

Tyt

[night cloak]

@night cloak

Why some account desappear in too ranking

[night cloak]

please read the pinned messages on the top right

[storm fossil]

@night cloak I contacted technical support and they asked me for patience, and I kept waiting for this sixth day, and my problem was not solved. What should I do?

[night cloak]

Refer to subpoint 5.4 on #faq @storm fossil .

Did you have any answer for me ??

Oh, ranking refreshes daily. Is this the 6th day and you haven't receive it?

[night cloak]

there is no notice when you change. you can report it in #old

[safe oracle]

I did

So anyway now u can’t help me with my problem ?

[night cloak]

No, refer to this
#questions message

[night cloak]

you can read pinned messages

[safe oracle]

Come on guys it was not my mistake

Thanks anyway

Bye 👋🏻

[night cloak]

you can ask your friend of desired server to invite you

[safe oracle]

Whatever

Thanks again bye

[night cloak]

You will have to select a server after the new update, the selection has a 60 day cooldown.
You cannot switch between the servers during these 60 days.
However: If you match with someone who has selected a different server, the game will automatically switch you to the server of the group leader/the person who has invited you. Which means this update won't affect the current matchmaking system while playing with a friend who has selected/plays in a different server.

[night cloak]

you can read the message above

Just some one tell me what is this problem RANK TOP 0.00 this is humaliating players we didn't sleep 4 days playing for top 1 now with out any think any cheat we are too 0.00 this is not fair if top 1 is for sell let us know we work hard for it

[shy prism]

Haker

[night cloak]

you can report it in #old

[thorn apex]

@shy prism you can report cheaters http://cheater-report.pubgm.cc/

[night cloak]

They didn't answer report from 1 day ago

[night cloak]

they wont answer they just read

Error 403 is a staff of tencent games and reads the feedback and bugs reported by you

Why they are God ?? Who is pubg if player don't play there game did you played for top ranking 1 day every game you have to run run run just to hacker not kill u and loose point report him ok ...
My account didn't get banned for 1 second till know I'm playing faire but why my rank is 0.00 bye well played for this game

[thorn apex]

@night cloak pls report your issue in #old

[night cloak]

it is a bug faced bug many players they have reported in #old ant tencent team will try to solve it

[sour lodge]

Can someone say when will pubg india come

[night cloak]

this is a server of pubg m global we dont have any info

[sour lodge]

😫

[night cloak]

We only provide support for the english global version here @sour lodge .

[sour lodge]

no one is saying

[night cloak]

you can join pubg india server

but no one can tell you because it is not confirmed by pubg

[sour lodge]

Give me indian version server link

[small frigate]

my rank 0.00%

[thorn apex]

the issue has already been reported in #old

[night cloak]

you have already reported it in #old

[small frigate]

i reported and no answer

[sour lodge]

Give me pubg Indian server link

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @sour lodge.

[elfin canopy]

Is that a guest account, @small frigate?

[elfin canopy]

You can google it.

[small frigate]

no guest

[sour lodge]

K

[small frigate]

@night cloak conqer left for me

i want slove ptoblem i top 100

[flint frost]

Please fix the undercover Mode in metro royal matching bug all the players around the Universe are not able to play undercover mode

[night cloak]

please put it in #old

[storm flume]

Hello, @flint frost!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

Please give back "Request RP" option in upgrade royal pass for Season 16 global version

[thorn apex]

@night cloak u can post suggestions in #old

[prisma dagger]

Any news on India?

[vagrant forum]

@prisma dagger #questions message

[thorn apex]

please check 5th pinned message @prisma dagger

[hardy cape]

My facebook account got hacked some days back and the Facebook got banned by the hacker. Maybe he did something illegal to get it banned so that I can't login to pubg. But fortunately i could login and linked my email. Then I unlinked my facebook. But the hacker could still logs in. I can see him come online from another account added as friend. I was able to login using my newly linked email until yesterday. From yesterday I can't login and it says that newer Version of pubg app is needed.. I can still see the hacker logging into my account and playing in it.

[modern token]

Pubg fix this

[vagrant forum]

@modern token

[night cloak]

I cant get into a match when i tap start the timer dosen't start and 10 seconds later its says reenter the match when i never was in one

This has been happening for 2 days wtf

Hello

[vagrant forum]

Reinstall

[night cloak]

I just did that and still the same

[modern token]

Daddy chill

[night cloak]

Literally just finished it ten minutes ago

Im mad as hell

[modern token]

When sill pubg add c4 and gliders

[woven atlas]

Just keep an eye on #news for updates

[night cloak]

I want to play but it wont let me

[rain canyon]

Admin

[night cloak]

tell your issue

[hollow oracle]

Would an iPad mini or normal sized iPad be better for Pubg?

[night cloak]

please use #chat or #pubg-mobile

[hollow oracle]

I did

Everybody spammed messages and ignored me

[rain canyon]

I am playing in Europe server from the start of the game
I am surprised today that the server has changed automatically to the Middle East and that I do not play on this server
I want help please
I want to return to a European server, I do not want another server. You can check my account and see all the statistics in Europe, even this season

[night cloak]

which country are you from

[bronze carbon]

Hi, my account has been banded without reason and I have all the documents that I'm not a cheater.
Who is can help me? 🙏🏼

[polar marsh]

@bronze carbon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rain canyon]

Jordan

[night cloak]

dont ping mods role unless emergency

[clear berry]

Anyone else getting higher pings after server lock or just me? By higher I mean 40-50 on main server I always got 20 before server lock

[vagrant forum]

You have to wait for 60 days in order to change your server again. There's no other way.

Haven't received such reports recently, @clear berry.

[rain canyon]

@vagrant forum My dear brother ping, I have 50 in jordan i

[night cloak]

you can report ping issue here https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[clear berry]

It doesnt matter where you from, go settings > scroll to end > you will see server option > change to EU

[rain canyon]

I never chose the Middle East.

[night cloak]

please move to #chat or #pubg-mobile

[clear berry]

Then yes U can change it, mine was auto set to south America too because I smurfed on it

[night cloak]

@clear berry @rain canyon please move to #chat or #pubg-mobile

[clear berry]

I dont notice big difference its still same but now I am getting 40-50 ms, I was getting 20 before server lock so I was wondering if its same for everyone or just some

[vagrant forum]

You can select the server only once every 60 days. The server cannot change automatically unless you have manually confirmed it.

[round portal]

I want to contact pubg mobile devs team is that possible?

[worthy mist]

Hello, if someone could answer this for me that would be much appreciated..
The RP Mission cards, hypothetically if I were to not use them at all to complete the missions when Season 16 is near the end I heard a rumor I could redeem my Mission cards for RP points? Is this true, or do I need to make sure I use them all up on missions or they disappear?

Also what does the item (chemical) do when you are fighting the boss in Erangel Metro, they usually drop the item but I have no idea what it's used for. The librarian boss in the subway stations in the theme mode.

[small frigate]

@vagrant forum here

[vagrant forum]

As I have mentioned earlier, contacting customer support is the only option you have right now, @small frigate. It seems that your rank is frozen due to abnormalities in your account.

[small frigate]

tech me how tell contacting customer support @vagrant forum

What to choose@small frigate

[vagrant forum]

Start a conversation by selecting any of the options.

[small frigate]

automatic close conversarion

@vagrant forum why

[midnight grotto]

What?

[night cloak]

it is not clear

[midnight grotto]

???

[round portal]

@midnight grotto cheats

[shell coral]

My Account got hacked and the hacker linked his google play account with my pubg account.Now I can not unlink his google play account from my pubg account.I linked my pubg account with gmail and twitter and I already changed the password of my gmail and twitter.So the hacker can not know my gmail password and twitter password .I can log in to my pubg account with gmail and twitter.So I want to unlink the hacker google play account from my pubg account.I already sent the message in game customer service but I did not get reply for 2 day .What should I do ?

[round portal]

7 days ban you are playing with cheaters

[midnight grotto]

No cheats

[round portal]

@midnight grotto your teammates

[midnight grotto]

No

[round portal]

You're stats will be reset

[night cloak]

please move to a discussion channel @midnight grotto

[midnight grotto]

I have videos where I play scrims

where can i ask about the ban

[polar marsh]

@midnight grotto:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[teal socket]

I also got 1 week ban! I play in squad erangel. But, if I don't have temmate, I used to play with random teammate. Andif the randoms are hacker our account ban for 1 week. This same happened to me. But wait... this is PUBGM issue because they can control hackers and if we get random temmate hacker thats not our fault. Either PUBG matchmaking system should matchmake legit players different and hacker different. Hacker will get lobby full of hackers and real player get lobby of real players.

[clear spindle]

#old

[teal socket]

👍

[polar shell]

I reported a player on browser and in game also but it is showing no effect to him i get banned avtar also but the player is not get banned please take strict action @clear spindle

[clear spindle]

Did you check if the player got tier reset?

[silent stone]

anybody here?

i want to play pubgm

[polar shell]

The player tier is conqueror he doesnt get reset he is in top 100 in duo tpp asia and he uses paid hacks @clear spindle

[celest shadow]

Feel free to use #activities to find other PUBG MOBILE players, @silent stone.

[polar shell]

Can i dm his profile screenshot rock47

[clear spindle]

@polar shell He might have got banned for a week or some and it never mentioned that he'll get a ban for 10 years. If you Believe that the user is still using cheats feel free to report him again.

[polar shell]

Rock in pubg i am a normal player and a pusher but there are many paid hackers please pubg cooperation need to do something it is getting hard for us to push @clear spindle

[clear spindle]

Provide your feedbacks in #old.

[polar shell]

Can pubg ever will be a hack proof game

All exitment will be get lost now because of these hacker @clear spindle

Rock today is 20 November will pubg mobile india will come today or not @clear spindle

[clear spindle]

We only provide support for the Global version of PUBG MOBILE, for that keep an eye on this page: https://www.pubg.com/en-us/category/announcements-en-us.

[clear spindle]

The team is trying their best on that.

[polar shell]

I want to banned 1 more hacker can u send me that link @clear spindle

[night cloak]

http://cheater-report.pubgm.cc/

[clear spindle]

http://cheater-report.pubgm.cc/

[polar shell]

Thanks there is any server for pubg mobile india

[night cloak]

Sent you a link to PUBGM India's discord server .

[clear spindle]

The best is to report such users via the in game.

[runic crescent]

Need help using redeeming UC from battle coins. India server and region

[copper citrus]

LGT shwifty iPad mini 4 gen

[celest shadow]

You are advised to be patient when waiting for a customer service representative to attend to your support ticket, you may refer to FAQ 5.4 in #faq for further information. You may use the screenshot below as a reference when contacting the customer service regarding your issue, make sure you answer the FAQ bot correctly to be redirected to the proper customer service representative.

[clear spindle]

@polar shell The team is aware of that and will be fixing soon.

@copper citrus refer #faq 4.11

[polar shell]

Sir i want to find a work can i work under pubg corporation i will do my duty well @clear spindle

[runic crescent]

Send me too

[night cloak]

Sent

[clear spindle]

Hope you know about the situation in there.

[shell coral]

@celest shadow I want to know in game customer service take how many days to reply ? Thank you for your reply.

[polar shell]

Cute bear see my above massage

[celest shadow]

You may browse the Internet for that.

[copper citrus]

Would having beg a alt account spec wile streaming and then one ingame get me. Ban

[celest shadow]

That depends, it may take up to a week or more. Once you have given the necessary information, all you have to do is wait.

[shell coral]

Thank you

[celest shadow]

You are welcome.

[polar shell]

Will bonus challange will come or not @night cloak

[celest shadow]

Could you explain this more clearly?

[copper citrus]

I used a alt device aka phone to streAm speacte and then a account I game watching In game on my iPad

[celest shadow]

Why don't you stream directly from your iPad instead?

[copper citrus]

Because can’t get Trovo

Or stream on YouTube f not enough subs

[celest shadow]

Why can't you get Trovo?

[copper citrus]

Apple thing

It’s proses failed

[celest shadow]

This is the link to the Trovo app for iOS:

https://apps.apple.com/us/app/trovo-live-stream-games/id1498583637

[copper citrus]

It says that so I gave up but can u tell me why I got. Ban

[celest shadow]

You may refer to FAQ 4.11 in #faq for further information, @copper citrus.

[copper citrus]

I did didn’t make sense my@friend said I’m bronze

[trim flame]

Pubg mobile India related date please 😞😞

[night cloak]

Refer to this @trim flame
#questions message

[trim flame]

Pubg mobile India related date please tell me

[frigid locust]

Today

Between 4 to 6 pm

[crystal arch]

We provide support only for global version of the game, @trim flame

[hardy cape]

Can i dm any mod?

[night cloak]

For what reason, @hardy cape?

[hardy cape]

Regarding my account issue. I had a word with a user in this channel and he talked to one of the mods. Regarding that I'd like to know something..

[night cloak]

Regarding your social media being hacked?

[hardy cape]

Yes. And also regarding the error regarding a newer Version required message being shown while logging. I can't understand how the hacker still logs in

I searched for all pubgm versions and all of them have are on same version except game for peace. So how can that guy login to my account when I cannot? Is there an unreleased version that a hacker has access to?

[clear spindle]

Please contact the in game customer service from the login page(Help).

[torpid cairn]

Change name to mnzopxyz

[hardy cape]

I did that already and the conversation was ended informing me that the developers are notified. Is that it? Or do I need to go through a particular topic in the customer service?

[clear spindle]

@torpid cairn use #discord next time.

@hardy cape They'll contact you back, Refer #faq 5.4

[spring jay]

Pubg ka kya time hai launch hona ka

[hardy cape]

What if he unlinks the only email i have access to that's linked to my pubg account? If i wait long, that could eventually happen..

[clear spindle]

@spring jay English.

Unlink is possible only if you have linked with two social media accounts.

[hardy cape]

I've linked facebook and twitter. Facebook got hacked but i could login and unlinked it. Twitter could only be unlinked after 7 days. So i linked my email and unlinked facebook. I changed twitter password and deactivated the Twitter account. Now in theory only the email should be linked. I can confirm that the email is not accessible to the hacker. But still he can login and i cant. I'm asked to update to a newer Version.

[versed scarab]

i do the mission 2 time but isn't finished and use +1 card to be 1/5

[spring jay]

Launching time of pubg?

[robust moon]

Can someone send pubgmobile India discord server link

[clear spindle]

@hardy cape You need to wait for a future update.

@robust moon please google it.

@spring jay It was released on March 19, 2018

[clear spindle]

try after a few hours.

[hardy cape]

I understand there's nothing else I could do. But I cannot stand some hacker playing on my account without any issue.

[hardy cape]

Was this message for me?

[clear spindle]

Nope.

[clear spindle]

All you can do is to contact the in game customer service and wait for their reply and for the game update.

[hardy cape]

Oki.. Thank you

[devout seal]

How can i Unlinked This Email account

[celest shadow]

You cannot unlink your e-mail or phone number at the moment, @devout seal.

[devout seal]

Hacker Linked thak Email. Now what can i do

[clear spindle]

Contact in game customer service.

[devout seal]

but i don't have Registration data or purchase Info

[glad sapphire]

Is there anyone available for help?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @glad sapphire. Remember to read through #faq before asking questions in the support channels.

[clear spindle]

You can find that from the social media account settings, @devout seal.

[glad sapphire]

My name is waqar and i am from pakistan dear admin i pubg player since season 10 and i was pushing rank to conquer in this season,, my tier was at crown 1 and a friend came to play with us and he was using cheats he just played 2 games with us.. and when we knew he is cheating we removed him from our team and started playing again all of a sudden i recieved 7 days ban of voilation of user agreements, I never used cheat nor took advantage of it i was playing fairly despite most of the opponents using any kind of cheats against us, I spent 3 days and nights i did not slept for an hours just to get ranked up, please unban my account

[polar marsh]

@glad sapphire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gilded tiger]

Bii

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gilded tiger. Remember to read through #faq before asking questions in the support channels.

[gilded tiger]

When pubg mobail india come

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @gilded tiger.

[clear spindle]

Keep an eye on this page for those: https://www.pubg.com/en-us/category/announcements-en-us

[potent stag]

Is this talent working, bug free?

Later on it'd also help if they added more description... Upon healing dmg? For what duration? Could u drink an energy at full health and just run at 80% til the energy runs out?

METRO btw

[solar skiff]

i've banned for 3times in a row...i dont understand why tbh

[polar marsh]

@solar skiff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

why was pubg bannned in india

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[smoky torrent]

Will pubg come today

Please tell

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @smoky torrent.

[night cloak]

when wil pubg mobile india launch

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[smoky torrent]

Ok

[night cloak]

where can we ask about pubg mobile india

are vpns not supported by pubg mobile

[celest shadow]

Usage of VPNs are not recommended.

[night cloak]

ok

[random hull]

I just got a short ban, and there was notification saying that i had bad connection issues. Is this a common issue?

[polar marsh]

@random hull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

so how can we decrease ping if we have full wifi and full network but ping is 968

is it a server issue or someting

[junior light]

hello guys, i want to report this hacker. i met him a lot recently in my games

and reported him a lot nothing happened

can any admin help me and tell me the most efficient way to report him.

[clear spindle]

May I know where you're from, @night cloak ??

[storm flume]

Hello, @junior light!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

why do u wanna know @clear spindle

[clear spindle]

Just want to check if there's any other reports from that place.

Or else it's an issue from your ISP.

[night cloak]

i am from india

[clear spindle]

Well that's the reason.

Case closed.

[proud scaffold]

Hello when are you returning the African Server?

[night cloak]

No information, @proud scaffold. Feel free to provide your feedback regarding this in #old.

[solar skiff]

4th times in a row and im done

[night cloak]

There are 2 different reasons for this ban: 1. You have very unstable internet (maybe an ISP or country issue). Changing to mobile data is the solution for you. 2. People who have a fast internet but still face the issue. Changing DNS will fix the issue. Please refer to #faq subpoint 4.11, @solar skiff.

[solar skiff]

i did downloaded the app but how to use anyway?

do i use google dns?@night cloak

[teal rain]

Hi how can i change server if i need to wait for 60 day I pressed the wrong server by mistake

[night cloak]

u have to wait 60 days

[teal rain]

I always play north America server but i pressed south by mistake

[verbal parcel]

Pubg Indian version

[honest herald]

Hi pubg

Mobile I downloaded

Who want link

[verbal parcel]

Don’t ask just send

[thorn apex]

@honest herald pls move to discussion channels for general talks

[thorn apex]

We provide community support only for the global English version of PUBG MOBILE here

[honest herald]

Ok I send you friend request accept it ok

[verbal parcel]

Okay Man

[honest herald]

Ok

[storm flume]

Please avoid going off-topic, @honest herald. You may have unrelated conversations in #chat.

[teal rain]

Is that away to change server i want north America server

[night cloak]

did you change your server this week

[teal rain]

I thought it was on north America I played a match and forgot it was south America

I can't play south America my ping is so high 380 upto 968

[normal fulcrum]

You can change server once in every 60 days @teal rain

[teal rain]

By the time that comes i can't rank up in south tho my ping to high

[night cloak]

I need link

[night cloak]

we cant do anything

[clear spindle]

@night cloak Google it.

[deft mason]

Is there a way i can switch from google play games to game center?

[teal rain]

60 days its to long by the time 60 days comes it would be late to rank up

[clear spindle]

Link one of the social media account ( Facebook or twitter) then unlink the game games account and then add the play center account, @deft mason.

[storm flume]

Please refer to this channel's pinned messages for further information, @teal rain:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[clear spindle]

Refer #faq 2.5 & 2.11, @deft mason.

[deft mason]

@clear spindle i dont have the previous device anymore, I believe i had facebook linked but when i tried to login using facebook it was making me do a new character and username

[clear spindle]

This is the only possible method.

[deft mason]

I physically cant seeing as i dont have an android device anymore

[teal rain]

Sorry whatever u just showed me it not working sorry

[clear spindle]

That wasn't for you, @teal rain.

[teal rain]

Said my name on it lol

[clear spindle]

@deft mason try asking one of your friend/family member who uses the android.

[deft mason]

Normally devs are able to take acc ids and transfer it for them

[clear spindle]

@teal rain

[clear spindle]

What I mentioned is the possibile solutions.

[little jackal]

How to report cheaters
Where is the channel that people send evidence there?

[storm flume]

Hello, @little jackal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[clear spindle]

The channel is not anymore in here.

[little jackal]

@clear spindle what why

[clear spindle]

Not the official way to report cheaters, refer the message from @storm flume.

[honest herald]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @honest herald. Remember to read through #faq before asking questions in the support channels.

[gritty glade]

Those who are facing India Bonus redeem issue in USA server.
Now fixed you can redeem your uc via battle Point. Go ahead

[edgy goblet]

@gritty glade Not fixed

[little totem]

Hello guy I lost my pubg account please help me out to get it back it was 2year old account

[clear spindle]

How did you lost that account, @little totem ??

[honest herald]

When pubg ce

[clear spindle]

@honest herald ??

[honest herald]

Hi

[clear spindle]

Yes, how may I help you??

[honest herald]

Let I send you friend requests accept it

[granite sparrow]

Hm did put ultrasound file at potato phone get banned?

[clear spindle]

Use #chat for such conversations, @honest herald and you won't be able send me a friend request.

[honest herald]

I can it not send

[storm flume]

Use of unauthorized third-party software or methods, @granite sparrow, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[granite sparrow]

uhm oke

[little totem]

My friend unlinked my social media account and later I open pubg with that social media account but it's saying to create new account instead of getting in to my previous pubg account @clear spindle

[granite sparrow]

i want use ultrasound but my device didnt support😂

[edgy goblet]

I purchased 300 UC in the beginning of the 16th season. But I didn't get PURCHASE BONUS outfit.

[clear spindle]

@little totem well if it is unliked you can only create a new account. FYI sharing Accounts are against the ToS of PUBG MOBILE.

[little totem]

@storm flume I lost my pubg account please help me out to get it back

[brisk crystal]

Что делать? Сменил сервере и не могу обратно теперь, пишет через 60 дней, но когда менял его было написано «сменить можно будет через 60.0» 60.0 чего? Я думал минут или часов хотя бы, но никак не дней, почему люди должны страдать из-за убогой локализации или рук разработчиков? И что теперь делать? 2 месяца в колду играть?

[honest herald]

Hello

[storm flume]

Please do not use languages other than English, @brisk crystal. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please contact the customer service via the in-game settings for further assistance, @little totem @edgy goblet.

Please avoid going off-topic, @honest herald. You may have unrelated conversations in #chat.

[little totem]

@clear spindle so now I can't my pubg account back? I had 620 UC to buy royal pass

@storm flume I tried in game customer service but it's not responding

[honest herald]

Machete 2.0 send me friend request

[brisk crystal]

What to do? I changed the server and I can't go back now, writes in 60 days, but when I changed it, it was written "it will be possible to change it in 60.0" 60.0 what? I thought for minutes or hours at least, but not days, why should people suffer because of miserable localization or the hands of developers? And what do we do now? 2 months to play the sorcerer?

[clear spindle]

Unfortunately we cannot help you with account related issues, try contacting the in-game customer service and wait for their response, @little totem.

Move to a discussion channel or you'll be muted, @honest herald.

[little totem]

@clear spindle I contacted in game customer service but it's not responding and it's been 1 week

[clear spindle]

@brisk crystal it clearly says 60.0 days.

Contact them again.

[honest herald]

Rock47 when pubg indiacome

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @honest herald.

[brisk crystal]

@clear spindle No, it's written on the Russian client simply 60.0

[clear spindle]

Can you post the screenshot ?

[brisk crystal]

Ok wait

[edgy goblet]

@storm flume
I've 2 problems

1. I purchased 300 UC in the beginning of the 16th season. But I didn't get PURCHASE BONUS outfit.

2. Yesterday, I redeemed my Bonus challenge points to 100 UC. I got SMS about getting 100 UC, I pressed "GET". But I didn't get any UC.

My ID: 5706777097

Please, help me

[little totem]

@clear spindle yaaa will try it again… but no other way to get it back?

[clear spindle]

Unfortunately nope.

Contact the in-game customer service, @edgy goblet make sure to double check the UC purchase page for the other rewards.

[thorny pine]

@sick shale how i can add another social .. i can't only twitter linked and i wanna change it and remove it .. and i already linked with mail and when i try to unlinked it work but say need wait 7 days .. but still scared from lost my account after i unlink twitter and not keep login with mail

@sick shale is there any way to change mail or no!

[marsh kraken]

@thorny pine Are you asking for mail or social accounts?

[brisk crystal]

@clear spindle

[night cloak]

you can only change server after 60 days

[thorny pine]

@marsh kraken my account linked with twitter and can't linked it with another social and i wanna add another one and remove twitter and i linked it with my work mail i wanna change it 2

[marsh kraken]

@thorny pine You can link 2 social media at one time

[clear spindle]

I see, @brisk crystal Report that in #old and mention it didn't say about the date or time.

[marsh kraken]

And currently you can't unlink your email.

[thorny pine]

@marsh kraken ya can't to change it or twitter

[marsh kraken]

Can you share a screenshot of your linked account from PubgM?

[night cloak]

What are the chance I get to play meele mode, been play quick match forever

[marsh kraken]

@night cloak there is no exact chance to get it as it is in random modes.

[night cloak]

Other modes definitely has more chances

I just played 20 matches not a single meele 😦

[marsh kraken]

As I said it's random

[night cloak]

Thanks

[ember pebble]

the bonus challange cupons what are they for? i got 3 and i see people get uc. explain. im on global version

[full dagger]

@clear spindle sir we need help there are some Pakistan top clan they are keep teaming up and killing us in every single match now we have recordings where they are teaming up

[night cloak]

You may report these users in-game.

[full dagger]

is there no support section? we need justice

[night cloak]

If the option is available for your region you can use them. If not they option may be available in the future.

Please avoid spreading false information, @ember pebble.

[ember pebble]

deleted my comment bc its fn facts

[celest shadow]

Hello, Cupid.

Bonus Challenge is a special event where you can find multiple tournaments and you can join the tournament using bonus challenge vouchers. You will get rewards once the match ends.

Note : The rewards are pro-rated and depend on the total number of players who have joined the particular match.

Bonus Reward events are slightly different and have a certain element of surprise with it. In order to participate, you need to place a virtual bet and if you are lucky, you will be awarded with additional bonus coins.

Please note: Bonus Challenge & Bonus Reward are available for certain Asian Countries only.

Additional requirement for Bonus Reward event:

• Tier Rank should be Gold V or above in Asia Server
• Minimum 2 GB ram for iOS Devices
• Minimum 3 GB ram for Android Devices

[storm flume]

Please avoid going off-topic, @ember pebble. You may have unrelated conversations in #chat.

[frail void]

otp code not coming

[ember pebble]

@celest shadow thx

[celest shadow]

You are welcome.

[night cloak]

Region, @frail void?

[frail void]

Bangladesh

[night cloak]

The servers may be busy, @frail void. Try again later.

[frail void]

😐😷🤧

Can I do it today?

[night cloak]

The email/phone number option is still in beta, @frail void. As to why it’s slow and unreliable, Try again later.

[serene meteor]

Wanted to link an email but not getting any verification code for that @night cloak

[night cloak]

Refer to my messages above, @serene meteor.

[frail void]

If beta. Why are you adding this to Region Change?

[serene meteor]

🥱

[full dagger]

sir its been 2 days they are keep teaming up we didnt get any message from in-game support

[night cloak]

Report them in-game.

[full dagger]

we did

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @night cloak:

:white_small_square: http://bit.ly/37Lgfbm

[night cloak]

Here panda.

[vernal blaze]

alr so im top 500 in NA why im i not conq

[night cloak]

@night cloak Other than youtube?

[thorny pine]

@marsh kraken

[night cloak]

Report them to the respective platform, @night cloak

What seems to be the issue, @thorny pine?

It says It doesnt violate the community guidelines .

[storm flume]

Please refer to subpoint 3.11 in #faq for further information, @vernal blaze.

[marsh kraken]

I think the unlink option is gone.

[night cloak]

Which platform, @night cloak?

I still have it, @marsh kraken.

TikTok?

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @thorny pine.

[marsh kraken]

But he doesn't

[night cloak]

You cannot unlink if you don’t have more then two accounts connected, @marsh kraken.

He’ll need to contact in-game support as the option to add another social media is not available.

[marsh kraken]

But he doesn't have the option to add another account

So it's solved.

[thin beacon]

Hay my ping was 70 but now Always 300 why ? :(

[thorny pine]

@marsh kraken i don't know what the problem and if i login with twitter and unlinked it i will keep login with mail or no

and there is no way to change mail!

[night cloak]

Please contact in-game support, @thorny pine.

[marsh kraken]

Refer to the message by @night cloak .

[thorny pine]

@night cloak okey

[thin beacon]

Hay my ping was 70 but now Always 300 why ? :( @night cloak

[night cloak]

What’s your in-game server, @thin beacon?

[thorny pine]

@night cloaki have another question

[night cloak]

Please do ask.

[thorny pine]

@night cloak if i unlink twitter and keep mail i still can login with mail or mail will gone!

[thin beacon]

What ?

[night cloak]

Hello guys

You cannot unlink your Twitter as you’ll need another social media platform linked such as Facebook, game center or play games, @thorny pine.

[hexed kettle]

I can't see drops in my game but my teammates can see the same drop
Anybody help!

[night cloak]

What’s your server, @thin beacon. The server you play in.

@night cloak how youtubers can take the pubg mobile partener title?

Please share a short video clip, @hexed kettle.

[thin beacon]

Europe server @night cloak

[night cloak]

You may refer to this message, @night cloak. <#questions message>.

Are you located in the European region, @thin beacon?

[thin beacon]

Yep

My ping was 70 in Europe

But now its 300 Always

[night cloak]

Thanks @night cloak

Try using a different internet connection, @thin beacon.

[night cloak]

You’re most welcome!

[thin beacon]

Tried all the solutions, the problem started when the server partition update came@night cloak

[night cloak]

See you guys

You’re the only user to report this issue so far, @thin beacon. Please contact your internet service provider.

[thin beacon]

My problem is only in PUBG in the rest of the games, with ping 70

[night cloak]

Feel free to report the issue in #old.

[thorny pine]

@night cloak how i talk with customer service

[storm flume]

Please refer to subpoint 5.3 in #faq for further information, @thorny pine.

[serene latch]

Hi what the official way to send UC to another PUBG player

[night cloak]

You may use this website, @serene latch. https://www.pubgmobile.com/pay.

[thorny pine]

@night cloak

[snow snow]

Wtf?

[bold bloom]

Please seperate iPad players from Phone players

[night cloak]

You may use #old for game related suggestions, @bold bloom.

[serene latch]

Is it working for USA region

[night cloak]

Explain your issue.

Should be, @serene latch. Yes.

[serene latch]

Thanks

[night cloak]

Is that constant ping?

[night cloak]

You’re very very welcome!

[thorny pine]

@night cloak

[snow snow]

I could say yes it's like 90% when I play PUBGM

[thorny pine]

@night cloak no answer?!

[lean pumice]

how to get to the subway

or how to get into the beta test

[frail void]

What is the reason for this?

[shell sigil]

@lean pumice Is your account linked to SNS?

[lean pumice]

facebook

I'm playing with release

[shell sigil]

are u using an emulator?

[lean pumice]

Yes

[frail void]

I tried with a number in another ID, the otp code is coming.

[lean pumice]

gameloop

[shell sigil]

Maybe you can't play the mode with emulators

[night cloak]

Metro royale on emulator is still on testing mode by developers.
The Metro Royale mode will be available in most of the mobile devices to begin with.

[lean pumice]

when will testing end?

I really want to play and the phone does not support games

[night cloak]

Contact in-game support for account related issues. We cannot help you any further with this topic.

[frail void]

Help me 🤧

[night cloak]

Emulator players don’t get a lot of in-game events/modes. I’m not sure if you’ll be getting metro Royale.

The email/phone number option is still in beta, @frail void. As to why it’s slow and unreliable, Try again later.
Already answered. No need to repeat yourself again, thank you.

[night cloak]

Try a different internet connection.

[rain perch]

When pubg India is coming ??? I am tied

[storm flume]

Please refer to this channel's pinned messages for further information, @rain perch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[teal rain]

@clear spindle

I was talking about this

[night cloak]

What’s the issue, @teal rain?

[clear spindle]

That is to check the pinned message of this channel.

[thorny pine]

@night cloak only bot keep answer me!

[clear spindle]

[teal rain]

Before I was talking about I wanted to Change server in pubg i always play North America server but i pressed south America by mistake and my ping is always 368 upto 986 and i wanted to know how to Change to north so i can start ranking up but if i wait for 60 day it will be late for me to rank up

[thorny pine]

@night cloak i click unlink for twitter when i login to twitter but i wanna know if i will keep login with mail or account will gone

[broken vapor]

No use

[serene latch]

There is an error message that US region is supported any solution

[clear spindle]

You can change it after 60 days, @teal rain.

[broken vapor]

Because I know pubg is not ban any hackers the pubg was only support hacker not a good and real player

[clear spindle]

They do get ban.

[teal rain]

Why would pubg put limit on the server i liked it before now they are stuffing up everything in there i rather to delete pubg then if i need to wait for 60 days i didnt know about it until I mis click to south America

[clear spindle]

What's your issue, @thorny pine ??

[thorny pine]

@clear spindle

[clear spindle]

@teal rain answer is in pinned message of this channel.

Still that didn't explain, @thorny pine ?

[raven sundial]

My in game region not getting change what to do? No code coming on mobile number

[thorny pine]

@clear spindle account linked with 1 social media can't link it with another socail media

[clear spindle]

Try after a few hours, @raven sundial.

[thorny pine]

and i click unlinked for twitter and login with mail now

i don't know if i will lost my account or what i do!

[clear spindle]

Did you link that account with Game center??

[thorny pine]

no only twitter not give me other

so i linked it with mail to can unlinked twitter

[loud swallow]

[gritty glade]

It fixed, i redeem my 5000 UC from India Bonus Challenge.

[native lance]

i need answer plz now why my server changed with me while creating room? it must change only from settings .. and plz put @ shop change server card

[final cloak]

How to fix Gyro not smooth and delay
Oppo a31. My mom's phone
4/128

[polar shell]

@clear spindle you know anything about pubg mobile india

[clear spindle]

No.

[polar shell]

They are making us so late

[clear spindle]

Nothing we can do about that.

[polar shell]

They are saying first it will come on 13 then 20

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @polar shell.

[polar shell]

@clear spindle

[native lance]

@clear spindle answer me plz

[clear spindle]

@native lance report that in #old.

[polar shell]

How to transfer global account to indian verison@clear spindle

[clear spindle]

I don't know.

Any updates regarding about that will be posting in https://www.pubg.com/en-us/category/announcements-en-us.

[polar shell]

Will bonus challange ever come back

[main heath]

How ican send video for hack to pubg support

[small sparrow]

Hey any staff there?

[storm flume]

Hello, @main heath!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[celest shadow]

How may I help you, @small sparrow?

[small sparrow]

I had level 3 vest and got killed by awm no headshot

[polar shell]

Can anyone gift me a nitro

[celest shadow]

Which mode? @small sparrow

Do not beg here, @polar shell.

[small sparrow]

Classic solo Asia tpp

[polar shell]

Today is my birthday

[small sparrow]

@celest shadow is it a Bug or kind of hack?

[celest shadow]

Last warning, do not beg here, @polar shell. It is against the #735483472432594994

[polar shell]

@celest shadow will pubg ever a hack proof game

Many paid hackers are still there and they are not getting banned

[main heath]

@celest shadow players in solo Europe FPP teaming and hackers

[storm flume]

Hello, @polar shell!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[celest shadow]

Were you full health, @small sparrow?

[small sparrow]

Yes with approx full boost

[celest shadow]

Please use the in-game reporting function, @main heath. Teamers will be punished accordingly.

[polar shell]

In top 100 list all people are hacker so please banned them they are using king brutual app to hack pubg

And swarg app

[main heath]

@celest shadow am report and waiting banned and him not get banned

[small sparrow]

@celest shadow if you need his I'd I can give it you

[thorny pine]

@clear spindle do you know anyone can help me with this problem

[small sparrow]

Stay tuned@thorny pine

[main heath]

@small sparrow not all players in top 100 hack am in top 100 and my K.D 5 all match facing hack and get -40

[small sparrow]

Ok ;-;

@celest shadow are you there?

[umbral harness]

My gyroscope is not working

What to do

[clear spindle]

Have you linked any other account, @thorny pine ??

[celest shadow]

Use the in-game reporting function instead, @small sparrow.

[agile wave]

Pubg please unban my account😭

[polar marsh]

@agile wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[small sparrow]

@celest shadow where can I apply for the staff?

[celest shadow]

You cannot apply for it. Please read the #735483472432594994, @small sparrow

[small sparrow]

Ok ty for your help

[simple epoch]

Where is cheater reports channel?

[celest shadow]

You are welcome.

[celest shadow]

The channel has been archived.

[atomic garnet]

How To Fix This

[storm flume]

You can now access #emulator-chat and #emulator-support, @atomic garnet. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Use the #emulator-support channel instead.

[umbral harness]

Hello my gyroscope is not working

Okk

[heavy vortex]

@elfin canopy ^

[manic drift]

I changed the server by mistake, and I cannot return it. What is the solution?

[elfin canopy]

@umbral harness try repairing your game.

Unfortunately, you cannot change it back before the 60d of cooldown, @manic drift.

[umbral harness]

Ok

I did repaired@umbral harness

[manic drift]

no other solution?

[elfin canopy]

No.

[grim relic]

Play with your default server friend as team leader

[sacred fable]

5187250125 report please using hack to boost rank conqueror

[final cloak]

How to fix Gyro delay and not smooth
Oppo A31

[vagrant forum]

That's the issue of your device, @final cloak. The gyroscope used on low-end devices usually have a delay when used in PUBG Mobile.

[final cloak]

How to fix?

Tell names of good gyro scope which I can plug in on charging port and it will be smooth and no lag

[grim relic]

What will happen to my rating tier if I play with different server player as team leader ???

[celest shadow]

Gyroscope is not a software, @final cloak. Its a hardware, and a module in your device.

[gray hamlet]

Hey Officials,

I just wanted to ask that when are you all going to launch PUBG Mobile India

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @gray hamlet.

[tender patrol]

Which time you relaunch the pubg mobile india i can't wait

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @tender patrol.

[atomic cypress]

My account has been scamed, I only have email link but the other login options are not. What should I do??

[night cloak]

I am not getting players of my level very high or very low🥺

Contact customer service for further assistance @atomic cypress .

@night cloak Feel free to share your feedbacks on #old about matching with randoms.

[dusky palm]

The only solution is, get your account back with the guarantor data
In the event that the account is banned, you can apply to customer service, and if you cannot communicate with customer service through the game, you can contact them via e-mail through the official page

[drifting hazel]

Hay

ااا

[night cloak]

What seems to be the problem @drifting hazel?

[drifting hazel]

💔

‏Greetings PUBG team,

‏I got a 10 Years Banned on my official account 5270916604 for unclear reason.
‏I have more than 500K followers on instagram and our clan 9BR is a very famous clan on YouTube. We’re doing a live-streaming of our games and clans vs clans challenges.

‏I was trying to send you a videos of our games but I could not attach it here because of it’s size.

‏So I’m confused of the sudden banned. The reason of my banned was violation of user agreement. I’m not sure what i did exactly, I didn't’ buy from any unauthorized accounts. I’m always buying my UC from Pubg apple store directly.. also I’m not using a Jalbrik nor VPN. I always avoid playing with cheaters and always reporting them. I got the Pan mission achievement. I’m playing on a big screens using a USB cable.

‏I’m paying a lot in my account more than 25,000$. Also I’m upgrading many weapons such as m4 , groza and DP and having almost mythic fashion account. You can check that from my ID.

‏I love playing this game so much , pubg is my life!! and really this was such a shocking news to have 10 Years banned for unclear reason.

‏Would you please look again into my account. I feel something wrong was happened.

‏This is my account info.

[polar marsh]

@drifting hazel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[umbral harness]

Hello

[night cloak]

We are unable to provide assistance if you do not ask a question or state a problem, @umbral harness . Remember to read through #faq before asking questions in the support channels.

[umbral harness]

My gyroscope stopped working sudddenly from yesterday and I also got account transfer option yesterday

[night cloak]

Are you on IOS or Android?

[umbral harness]

Android

[night cloak]

Have you tried restarting your device?

[tawdry fable]

It has been 2 seasons still bonus challenge not avilable

[umbral harness]

Yes I also reinstalled the game

[night cloak]

when pubgm india is release?

[nocturne hare]

Hi

Please i want to vhange server

Change*

[night cloak]

ok

[umbral harness]

@night cloak hello

[night cloak]

@nocturne hare You can change it on the basic settings.

@umbral harness Have you tried doing a routine repair on the game?

[nocturne hare]

Before 60 days ?

[night cloak]

when pubgm india is release?

We only provide support for the english global version here @night cloak .

ok

[thorn apex]

@nocturne hare you cant change it

[umbral harness]

@night cloak what is routine repair

[night cloak]

@nocturne hare You can change once per 60 days, If you picked one already then you need to wait for 60 days to change it again .

@umbral harness Steps on routine repair
Logout the game then, Near top right, there's a button which is named repair then click on routine repair then click OK.

[nocturne hare]

I did it by mistake , why 60 days its a server :/ , i dont have any thing to do to change it before 60 days

[umbral harness]

Ok

[night cloak]

You still can't change it feel free to share your feedbacks/thoughts about the update on #old @nocturne hare You need to wait.

You can also check the pins for further information.

[umbral harness]

@night cloak not working

[solar skiff]

6th times already...already try the dns..already done everything at #faq ...i use mobile data btw

my net is totally fine n fast

[topaz spruce]

Hello! I had an erroneous server switch, in connection with this, my ping increased to 380-420ms in the game. and it became impossible to play with a long delay, I ask you to change my game server to a european server. thanks in advance to your old player Vladislav.

[dusky palm]

Another reason why the Change Region button is missing is because the trigger has changed the region before. There appears to be a current way to display a "show" when it is currently hidden, which is to wait 60 days, or by talking to customer service in-game.

[topaz spruce]

the problem is that only a bot answers me in support

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @topaz spruce.

[atomic cypress]

Support can't do anything

[smoky torrent]

Pubg mobile india is coming or not

[thorn apex]

We provide community support only for the global English version of PUBG MOBILE here

[atomic cypress]

Can someone help get my pubg account back

@thorn apex

[thorn apex]

how may i help u

[honest slate]

Helli i need a help

[solar skiff]

so no one can help me with this

[atomic cypress]

@thorn apex Help that I don't have to wait 6 days until I can remove a login option

[rapid valley]

hello when will Metro Royal be available on the official PUBG MOBILE emulator

[thorn apex]

@honest slate you can post your issue right here

@rapid valley it is in a beta state

[honest slate]

she borrowed 1800 UC from me & she said she will return it to me when her card will work from bank but she has deleted me from her friendlist, i can also show you the screenshot where she said she will return it. i want to complaint a file against her.

[thorn apex]

can you please elaborate your problem

[topaz spruce]

What support do I need to contact to help with my question

[thorn apex]

@honest slate we provide community support only for the global English version of PUBG MOBILE here

[rapid valley]

@thorn apex and when it comes out of beta testing

[honest slate]

so what can i do now ?

[thorn apex]

we cant help you with personal problems

[honest slate]

any guides?

[olive dove]

You can only change the server once every 60 days, @rapid valley

[violet mountain]

I need a line up for competative 1year competative experience

[thorn apex]

@violet mountain please post it in #clans

[honest slate]

??

[rapid valley]

@olive dove hello when will Metro Royal be available on the official PUBG MOBILE emulator

[solar skiff]

@honest slate no one can help you with personal problem...no game gonna help you when u got scammed

[solar skiff]

@thorn apex so can u help me witht this?

[dusky palm]

Dear this is your problem, do not trust these scammers

[thorn apex]

@solar skiff have you tried contacting customer service?

[storm flume]

Please refer to this channel's pinned messages for further information, @rapid valley:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[solar skiff]

@thorn apex isnt its bot?is there live support

email to pubg support gonna take month to reply

[thorn apex]

there is, please refer to subpoint 5.3 of #faq to contact customer service

[solar skiff]

very well then thx anyway

[vale moat]

I had not changed server but it itself changed pubg help me

[topaz spruce]

how can i change the server? I can't play with such a large ping 380-410, the server change was wrong, help

[outer ledge]

hello guys, i used to play pubg on 60 f/s, now i cant play it, it stutter asl and i got 17 f/s, My Pc Specs; AMD RADEON 7470, INTEL CORE I5, 8GB RAM

[night cloak]

@outer ledge ask in #emulator-support :-) mod will reply when they see it

[outer ledge]

no one replies theree 😒

[thorn apex]

@vale moat it can only be changed once every 60 days, pls go to #old to provide feedback abt the new update

[night cloak]

You need to wait patiently @outer ledge Kindly wait.

[outer ledge]

ight bro, im waitin

[night cloak]

Anyone please give me pubg mobile banning reason

[olive dove]

Is your account banned, @night cloak ?

[night cloak]

No. Im making YouTube videos...

You can refer this bot's message #questions message @night cloak .

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[tired hare]

Does exp card work in metro royale?

[teal rain]

Now see my ping is 968 in south America I can't play classic in south

[olive dove]

No @tired hare

where are you from, @teal rain ?

[teal rain]

Australia

[olive dove]

It seems like you have not selected the correct server with the best ping, @teal rain .
Unfortunately, You can only change the server once every 60 days.
In the main time, you can team up with friends to play in servers with a better ping.

[teal rain]

Is there away to change it before the 60 days

I have 56 days left

[olive dove]

None that i know off, @teal rain .
You have to wait for the 56 days to change to another server.

[hollow hedge]

was the room bug where you can change servers solved?

[olive dove]

Yes, It has been fixed @hollow hedge

[hollow hedge]

[delicate bane]

Hi i have a issue can someone assist me ?

Some one log in my account without my permission

[thin halo]

@delicate bane Can you elaborate more?

[delicate bane]

Yes sure @thin halo
My account is linked to facebook and twitter but some on is logging in to my account without permission maybe by phone number or email i can link email but I can’t link phone number i think he/she is logging in by phone number but not sure , and i have access to my pubg mobile account and the social medias ( facebook and twitter )

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @delicate bane.

[autumn needle]

I played a match in livik a hacker was random with me. If he gets banned will my account also get banned??

[delicate bane]

@thin halo can’t get any help here ? because i have tried who was logging in to my account he was controlling and answering in came support

[quasi fox]

Why no one here really care about my problem.

I have been complaining about this problem for two months.

[autumn needle]

I played a match in livik a hacker was random with me. If he gets banned will my account also get banned?? Please help me

[thin halo]

@autumn needle If you play with him a lot of times, yes.

[autumn needle]

I played only once @thin halo

[thin halo]

Then dont worry about it.

[autumn needle]

Ok thanks ❤️❤️❤️❤️

[thin halo]

Np.

[delicate bane]

@thin halo i know that i have to contact in game support for my problem but he is controlling the messages before me

[autumn needle]

My friend played with him 2 times will his account get banned??? @thin halo

[thin halo]

@delicate bane Unfortunately, only customer service can help you as we are not affiliated with account related issues.

@autumn needle Just avoid playing with them and you'll be fine.

[delicate bane]

@thin halo what i want is only i want to unlink the phone number

[autumn needle]

@thin halo nope I have reported him through in-game

[thin halo]

@delicate bane Only customer service can help you.

[delicate bane]

Ok

[serene bear]

When will PUBGM India will launch..???
Anyone rly

[storm flume]

Please refer to this channel's pinned messages for further information, @serene bear:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[mental lava]

Why Pubg Mobile India Discord Server is Down?

Ou nice

[night cloak]

@delicate bane

[gusty tendon]

@mental lava huge flood i guess

[glad flame]

Hi anyone?

[orchid copper]

@mental lava can any 1 provide me with pubgm india sever link

[azure shuttle]

Hi i have realme x2 pro 8gb ram its apear in settings that i play in 90 fps but actually iam play on 60 fps and don't tell me that my processor doesn't support because one plus phone support and have Snapdragon 855 while i have Snapdragon 855+ and i didn't get 90 fps in gameplay

[orchid copper]

@azure shuttle bhai itna sasta phone use karoge toh yahi hoga na

[storm flume]

Please do not use languages other than English, @orchid copper. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[rustic sun]

When pubg mobile india came...?

[thorn apex]

we provide community support only for the global English version of PUBG MOBILE here

[glad flame]

Can anyone give me india discord server link

[tame marsh]

Yes I also want it pubg india discord link

[indigo storm]

Why PUBGM India discord server deleted

[celest shadow]

Browse it on the Internet.

[ancient kestrel]

@indigo storm Its not deleted. There are bugs from discord side

[indigo storm]

Ok then when will Indian trailer comes

[thorn apex]

please move to #chat for off-topic conversations

[night cloak]

i am from india can you help me?@celest shadow because pubg mobile has come back?

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[ancient kestrel]

@indigo storm wait for official announcement
Now don't chat about that here

[dusk dragon]

where is our game

[thorn apex]

We provide community support only for the global English version of PUBG MOBILE here

[olive vine]

Ok

[woeful pilot]

hlo

[woeful swift]

is pubg mobile india will be out today

[ancient kestrel]

@woeful swift There aren't any official announcement

[woeful swift]

ok thank you

[storm flume]

Please do not use languages other than English, @rapid valley. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[rapid valley]

Metro Royal is in beta and when will it get out of beta? for emulator

[sick shale]

No ETA, be patient

[azure shuttle]

Hi i have realme x2 pro 8gb ram its apear in settings that i play in 90 fps but actually iam play on 60 fps and don't tell me that my processor doesn't support because one plus phone support and have Snapdragon 855 while i have Snapdragon 855+ and i didn't get 90 fps in gameplay
Any one help me please

[night cloak]

My account has been hacker what I do?

[thorn apex]

@night cloak pls contact in game customer service

[night cloak]

But I can't logged in?

A notification appears that you are logged from another location

[thorn apex]

you can send an email

[tender patrol]

Can you plz send me the invite link of pubg mobile india

[sick shale]

Google it

[tender patrol]

Ok

[dusk dragon]

can you plss give invite link of pubg mobile india discord server

[sick shale]

Google it

[rapid valley]

Metro Royal is in beta and when will it get out of beta? for emulator

[sick shale]

@rapid valley

No ETA, be patient

[night cloak]

How to change pubgm server

[sick shale]

@night cloak From settings

[hardy cape]

Please someone help. I can't login to my account.

[sick shale]

@hardy cape Why

[faint garden]

Whenn pubg will come

[terse osprey]

Hii nanba

[storm flume]

Please refer to this channel's pinned messages for further information, @faint garden:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[hardy cape]

The Facebook linked to my account got hacked. But i could login to pubg and linked my email. The I unlinked Facebook. I was able to login using the linked email until yesterday. Today it's showing that my account has been logged in with a newer version of pubg. So I can't login. I'm on the latest update though.
I just noticed that the hacker came online in my account and renamed it

[sick shale]

@hardy cape Contact customer service

[granite steeple]

When pubg mobile india will come ??

[rapid valley]

@sick shale i will be patient i only have one question will Metro Royal be available on the official emulator?

[hardy cape]

Done like 10 times. No response. Please do something before I lose the account permanently

[granite steeple]

When pubg mobile india will come ?

[night cloak]

Please help change my pubgm server

[faint garden]

When pubgm india comes ???

[granite steeple]

When pubg mobile india will ??

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @hardy cape.

[terse osprey]

Can I migrate my Korean account to Indian account,? Is it possible

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @terse osprey.

[granite steeple]

When will pubg mobile india will come ???

[dusty breach]

Why PUBG not come in india@sick shale

[faint garden]

When will pubgm india come

[steep valve]

@terse osprey no possibility

[faint garden]

When pubg will come ???????

[terse osprey]

Thank you bro, pubg Indian version will launch with in one week

[steep valve]

@faint garden 😂😂no one know about that😂

[thorn apex]

please move to #chat for off topic conversations

[terse osprey]

Is the up coming Indian version is private, can be only work in Indian region?

[potent blade]

Any information about pubg india?@here

[steep valve]

I think it can work for all like Vietnam version 🙄🙄

[thorn apex]

We provide community support only for the global English version of PUBG MOBILE here

[steep valve]

@potent blade indian version going to launch with in a days

[ancient kestrel]

There aren't any official announcement about release date of pubg mobile india version, stop spamming

[storm willow]

Please ask in Indian server.

[terse osprey]

@steep valve any proof

[storm willow]

@steep valve move to #chat

[gentle bluff]

Grudge minimod?

[steep valve]

@terse osprey yesterday I saw a indian version apk file in official website of PUBG Mobile..
Due to bug..😂
So all things are ready but waiting to launch..

[gentle bluff]

[steep rock]

Anybody going through 300ms when wifi or cellular is good

[terse osprey]

@steep valve 😅

[steep rock]

In asia 😦

[terse osprey]

Use GAMEGL pro app to boost ur game fps its now available in playstore

[alpine flower]

@night cloak I don't know exactly but extreme is for 60 fps

[thorn apex]

@night cloak you will get a 90fps option under framerates

[gentle bluff]

@night cloak if your device has Snapdragon 855+ and above, and if it has 90Hz display and above, then you get 90fps

[alpine flower]

@terse osprey no gfx allowed nor any third party apps
Also don't chat here

[gentle bluff]

It'll lead to a ban, Nexus, if someone reports

[terse osprey]

😅🤮

[gentle bluff]

Not lying

[night cloak]

Dear Pubg Mobile developer,
my account was blocked today for an inexplicable reason. i am an honest gamer and i really enjoy playing the game. I am not aware that I have done anything forbidden. i have been playing the game for a long time and there have never been any problems. i also regularly invest money in the game. I ask you to double-check the reason for the blocking. please release my account again
Email: [e-mail]
ID: 5591370885

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[terse osprey]

👎

[wild current]

guys does the chinese gameloop safe?

[gentle bluff]

If it has 90hz display or 120hz display, you get 90fps mode

[terse osprey]

IPad 7th generation only support 60Frames

[thorn apex]

@wild current pls move to #emulator-support for emulator related issues

[gentle bluff]

You need 90Hz display for 90fps

[terse osprey]

IPad 7th generation is the cheapest iPad in the market

[alpine flower]

@terse osprey move to #chat

[wild current]

this is not issue its a question.

[thorn apex]

yes that too

[alpine flower]

Yup gameloop is safe

[gentle bluff]

Queries and problems regarding emulator, there

[terse osprey]

😝

[gentle bluff]

I think I'm in love bois

[storm flume]

Please avoid going off-topic, @gentle bluff. You may have unrelated conversations in #chat.

[thorn apex]

Please move to #chat for off topic discussions

[terse osprey]

Game loop is choppy in my low end lap

[alpine flower]

@wild current oh type .emulator in #481204134859505684 to get emulator role and then you may ask further questions in #emulator-support

[gentle bluff]

Pubg was love

[sick shale]

Stop going off-topic, @gentle bluff

[gentle bluff]

Ok.... I'll stop messaging here

@sick shale also, there is another guy named "RebeL"🥺

[wise moth]

My email has been hacked how can I remove it

[gentle bluff]

I thought I was in Pubgm chat

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @wise moth.

[limber nacelle]

When will Pubg India come? Any hint? 🥲

[wise moth]

I need to unlink email

[sick shale]

@limber nacelle

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us

@wise moth Don't repeat such questions again, next one will be a ban from server

[ashen imp]

How to become mod on the server ?

[clear spindle]

Read #735483472432594994.

[wise moth]

@sick shale ok

[bleak atlas]

Hello any admin here

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @bleak atlas. Remember to read through #faq before asking questions in the support channels.

[bleak atlas]

My ID has been hacked can anyone help me to get my ID back 😔😔😔

I can login from facebook but that hacker hacked my Gmail and he linked his Gmail now how can I get my ID back 😔

[thorn apex]

Please contact in-game customer service

[bleak atlas]

This is not a officialpubg discord or what

I already connect them but there answer didn't help 🤦‍♂

[brittle nymph]

I accidentally changed the server I was in europe and changed it to middle east
How can I get back to europe ?
Is there anyone that can help me ?

[night cloak]

i m pubg content creator from afghanistan Where i share my Posts

[thorn apex]

@brittle nymph you can change server once every 60 days, feel free to give a feedback abt the update in #old

[brittle nymph]

@bleak atlas I tried it 3 times I think they fixed that bug

[bleak atlas]

@brittle nymph I did yesterday that and now I'm able to play in Asia 😊

[brittle nymph]

@bleak atlas nah dude I really tried

[bleak atlas]

@brittle nymph then bro wait for 60 days 🤦‍♂

[brittle nymph]

@thorn apex thanks

@bleak atlas 😢

[clear spindle]

Exploiting and using bugs will result in a ban.

[clear spindle]

It is and we won't be able to assist you with account related issues, try following this in game customer service:

https://cdn.discordapp.com/attachments/481207746406907905/672412747266261032/StitchIt_20203001051957_769.png

[night cloak]

I changed it to Asia by mistake

[clear spindle]

You can change it after 60 days.

[night cloak]

Can someone solve this mess for me now? Or all my elo will be gone... stupid update

[brittle nymph]

@clear spindle true but can the in-game support help me switch back to my server .

[clear spindle]

I changed it to Asia by mistake
Clearly says that you made a mistake.

Nope only after 60 days, @brittle nymph.

[brittle nymph]

Well guess I'll have to wait ,
But I have something to say when I entered the rooms interface I taped middle east to see rooms that are in that server , the game automatically switched my server without giving me that warning ( you can change this server only after 60 days ) I hope players wouldn't repeat what I've done . @clear spindle thanks for replying and giving me an answer .

[clear spindle]

@night cloak mind going through #735483472432594994.

[night cloak]

K

[clear spindle]

The team is aware of that and will be fixing soon, @brittle nymph.

[night cloak]

I will gladly read through them

[prime zenith]

Hello I did this. Can you tell mewhere I can submit my screenshot?

[clear spindle]

@prime zenith https://twitter.com/PUBGMOBILE/status/1329197966972887046

[prime zenith]

@clear spindle tysm

[clear spindle]

You're welcome :)

[solar skiff]

does this mean i need to change sim card and the "we have terminated your network" thing solved?@clear spindle

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @gilded imp.

Please refer to subpoint 4.11 in #faq for further information, @solar skiff.

[solar skiff]

@clear spindle i have done all that and none work...even the dns wont work

[clear spindle]

Try after a few hours.

[solar skiff]

@clear spindle its already the 5th times.... and i got b*an

[clear spindle]

Have you tried with a different network??

[solar skiff]

will changing sim fix it?tired of this b*an

@clear spindle i use mobile data only sir..no wifi...i hope changing sim will work

[clear spindle]

That may works.

[solar skiff]

it just so annoying...everytime after banned when i login its ban me again ffs

[astral anvil]

When is the pubg mobile Indian version relase

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @astral anvil.

[astral anvil]

Can u please tell me the date when it's relase date

[heavy vortex]

Refer to the above message. @astral anvil

[astral anvil]

Ok

[earnest torrent]

hello sir please fix my this problem i think you banned my laptop and i cant the login in the game please sir check this problm and fixit pleassssss

[polar marsh]

@earnest torrent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​