#questions

1 messages · Page 1137 of 1

celest shadow
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The cooldown is needed to control the flow of messages in the aforementioned channel, @night cloak. I hope you understand.

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Noted, @ionic valley. Thank you for the information.

night cloak
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Can we pls add a report button for those people? Because all they did was ruin the game for each and every person.

night cloak
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@celest shadow are you a mod

scenic grove
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little help here piston

night cloak
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So repair what??

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Routine repair?

celest shadow
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The Metro Royale game mode is still in beta, @night cloak. You may suggest this in #old, we do not tolerate such toxic players who grief their own teammates and should be punished accordingly. You may mention to add a report option, similar to that of the Classic mode counterpart to the Metro Royale game mode.

night cloak
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Okay thanks

storm flumeBOT
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Please contact the customer service via the in-game settings for further assistance, @scenic grove.

night cloak
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Yes, @night cloak .

celest shadow
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Routine repair, @night cloak.

sweet cedar
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@celest shadow perfect thank you guys

scenic grove
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Okay? so should i contact cutomer service

night cloak
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Ok tnx

celest shadow
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You will need to be in the intended country/region that you want to change to before you have the option to do so.

scenic grove
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means i need to be in pakistan to change my region?

celest shadow
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That is correct, AdvanceGamer08.

scenic grove
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Thank You

celest shadow
#

I understand, you may contact the in-game customer service for further assistance.

night cloak
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There isn’t any button to link my account after repair too

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@celest shadow

tulip adder
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Yes, I need his assistant to overcome the violations in the babji game who violated the company's privacy and to return the programmer's data, and he has powers not in this data, which is not the property of the players in the Bubji game, but the characteristic of the playmaker. My question, which has bleaked me and the Arab and western countries in general! Is the hicry lenders! Or a lad?Pleading Pleading Pleading

celest shadow
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When did you unlink your social media account, @night cloak?

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I don't understand you, @tulip adder.

fervent kelp
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When will pubg unban

storm flumeBOT
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We provide community support only for the global English version of PUBG MOBILE here, @fervent kelp.

fervent kelp
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What about pubg india

fervent kelp
#

Hmmm

fathom sedge
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For our matches to count in pmpc all the registered players must play right? I mean if we play as a 3 man team those matches wont count? @celest shadow

celest shadow
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You may contact @onyx cairn for further assistance, @fathom sedge.

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Do you have the "+" button on your Android, @night cloak?

jade carbon
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Anyone whanna play?

storm flumeBOT
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You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @jade carbon.

fathom sedge
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Youve tagged him hopefully he can answer my question @onyx cairn

celest shadow
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Which device did you use to unlink your Google Play Games account?

night cloak
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iOS

celest shadow
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Can you reinstall the game?

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On your iOS device.

scenic grove
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can we get urdu package while not being in pakistan?

night cloak
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If there is another way

celest shadow
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It is a regional event so you need to be in Pakistan to obtain it, @scenic grove.

scenic grove
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okay Thank you

celest shadow
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That is fine, @night cloak. I do not know of any other way, but you can contact the in-game customer service. You may refer to FAQ 5.3 in #faq for further instructions.

night cloak
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Are you sure reinstalling the game is helpful?!

whole yoke
#

What is the fast way of making Bp

hot warren
#

Anyone Get PUBGM Latest update?

tulip adder
night cloak
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Why i get ban with out hack??

polar marshBOT
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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

next cypress
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@celest shadow why

sweet violet
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When will pubg Mobile India trailer lauch

night cloak
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I reinstalled the game, but that wasn’t helpful :((
@celest shadow

rapid owl
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@sweet violet soon

drifting tulip
normal kraken
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Hacker ban him

topaz sundial
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You guys know about the cheto cheat?

heavy vortex
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@woven atlas ^

topaz sundial
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I found it on tik tok, the community said that cheto cheat came from tencent, and you can buy the cheat

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Maybe someone can help

woven atlas
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@topaz sundial team is already aware of such cheats. They will get banned.

storm flumeBOT
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Hello, @normal kraken!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

dense walrus
polar marshBOT
#

@dense walrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

nocturne widget
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You ban

storm flumeBOT
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Please contact the customer service via the in-game settings for further assistance, @mossy smelt.

storm willow
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@brittle wharf yes, do not use such things, manipulating the app in any means will result in ban

mossy smelt
fathom stone
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Pubg mobile india trailer launch date ?

storm willow
fathom stone
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@Wraith @storm willow

fresh shard
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@polar marsh when i can transfer data to Indian pubg

fathom stone
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Not responding

storm willow
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We provide support only to global version.

fathom stone
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Ok

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Can you send me the pubg mobile india discord link

clear spindle
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Google it.

jolly flower
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By mistake I selected USA in game setting and can't change till next 60 days anyone please help

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On global id

storm willow
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@jolly flower nothing can be done, wait for 60days

jolly flower
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Oh ok

jolly steeple
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you ban

honest egret
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Hii there i am 5462130190 i have redeem my uc from bonus challenge but i have change my server from USA server due to this i didn't receive my uc in my account, kindly please help me to back my battle coins or UC , it's better than that uc will in my account @polar marsh

thanks

whole parrot
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Please solve my server switching issues i am asia player il selected asia server but last night Il created room with European friends on Europe server but my primary server switched automatically to Europe server without any warning show me that u want to switch server to Europe and now i am on Europe server as primary i doesn't want this server as primary i want asia server back.to me this new features sucks me please help me on this ASAP @polar marsh @polar marsh

night cloak
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@celest shadow
Help me plz

onyx dagger
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Kindly State your issue, @jolly steeple.

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Please refer to this channel's pinned messages for further information, @honest egret:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

#

Kindly State your issue, @night cloak.

whole parrot
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@honest egret no bro il tried already it will not working

night cloak
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@onyx dagger

onyx dagger
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Feel free to report in #old, @whole parrot.

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iOS, @night cloak?

night cloak
onyx dagger
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Please do not guide the users in that Way, @honest egret.
Kindly delete it.

night cloak
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Anyone know how to getout from RP TEAM?

onyx dagger
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Please contact Customer Service in-gam, @night cloak.

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There should be a leave option in the RP team, @night cloak.

night cloak
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They say they are only for Korean and Japanese

onyx dagger
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If they are saying like that, Then we cannot help. Rs_catsad

night cloak
night cloak
onyx dagger
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Are you sure about that, @night cloak?
I suggest you to try Restarting.

night cloak
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Already restart many times @onyx dagger i sent ss in #media

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So helpful ://
Thank you

onyx dagger
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You're welcome. CBWaveBoy

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Will get back to you, Kindly be Patient. @night cloak

night cloak
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Okidoki

onyx dagger
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Alright.

honest egret
# onyx dagger Alright.

Hii there i have redeem my uc from bonus challenge but i have change my server from USA server due to this i didn't receive my uc in my account, kindly please help me to back my battle coins or UC , it's better than that uc will in my account

thanks
Any solution so please help me

onyx dagger
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You're answered about this above, @honest egret.
Kindly refrain from Repeating.

hearty zenith
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Hello, i purchased prime plus but can’t collect anything, money is deducted

onyx dagger
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Please contact Customer Service in-game, @hearty zenith.

verbal barn
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hello

night cloak
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Hey @verbal barn ! What seems to be the problem?

verbal barn
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@night cloak just trying to see how much time is for showmode

hearty zenith
night cloak
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This is a support channel @verbal barn Do not go off topic .

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Refer to subpoint 5.4 on #faq @hearty zenith
May take days to weeks.

full pagoda
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Hello, I bought chips with the PUBG MOBILE promotion. I went to the site, entered the code from the bundle, my ID. The wrong ID is writing. What to do?

stark plank
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İn Pubg Mobile,the graphics are pixelated when we both parachute and land.The game is twitching or stuck. There is also a delay in loading the map.I tried all kinds of settings.To play smoothly.

Gameloop 7.1 beta.60 fps.Engine direcxt +.720 p.Fluent.

onyx dagger
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You bought Chips, @full pagoda? NadekoWhat
Please State your issue more Briefly. Did you mean UC?

viscid abyss
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Hi, anyone from support in here?

night cloak
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State your problem @viscid abyss .

viscid abyss
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Can i DM?

night cloak
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Im not a mod but you can dm the Moderators there GWcmeisterPeepoShrug .

viscid abyss
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Ok, well account being hacked

full pagoda
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I entered everything correctly.

viscid abyss
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And from the supports side the hackers ip and such were blocked

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Changed password and same problem today, hacker got into account.

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The device is not hacked nor the email holding the account.

devout geode
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You should contact customer support, the link is in your DMs, @full pagoda.

night cloak
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contact the customer service in-game for further assistance @viscid abyss Mods can't do anything about that.

viscid abyss
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They aint answering

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But im fairly sure its coming from the games side

devout geode
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You will not get help here anyway.

nova stump
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When pubg mobile india is launch

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @nova stump:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

elfin latch
#

When will pubg mobile india launch

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @elfin latch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

onyx dagger
compact panther
#

login error for anyone else?

storm flumeBOT
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Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

subtle marlin
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Blah blahblah

night cloak
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@subtle marlin Avoid going off topic if you do not need Support.

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@faint field That should be on #matches . This is a support channel.

subtle marlin
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@night cloak you know when pubgm is releasing in India?

storm flumeBOT
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We provide community support only for the global English version of PUBG MOBILE here, @subtle marlin.

upbeat wharf
#

I played bonus challenge yesterday and redeemed 100 uc from redemption store but did not get my uc
how do I get my uc.?

storm willow
#

Please contact ingame customer support

upbeat wharf
#

they asking if the article was helpful but then they don't give reply

storm willow
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Nothing we can do.. only official customer support can help on this issue

upbeat wharf
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they sucks

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is there anyway I can contact through e-mail.?

night cloak
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Feel free to share your feedbacks on #old .

upbeat wharf
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and also metro royal match is not opening
it says the feature is not available yet

kind lance
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#pubgindia

cloud kelp
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I accidentally changed server, now i can't get back to asia. please help???

night cloak
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Self promoting is not allowed @next cypress .

next cypress
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Ok

night cloak
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Nope @cloud kelp You need to wait 60 days GWcmeisterPeepoShrug .
However if you do not like that feel free to share your feedbacks on #old .

cloud kelp
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it doesn't work now

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @kind lance.

night cloak
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Read the bot's message @kind lance .

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we cant help you this is pubg global server

tiny zinc
#

Pubg mobile india

storm flumeBOT
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We provide community support only for the global English version of PUBG MOBILE here, @tiny zinc.

night cloak
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@vagrant forum i think you should pin that we dont have info about pubg india

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You should check the pins @night cloak . It's stated there GWcmeisterPeepoShrug .

cloud kelp
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i guess im going to leave this game forever then😭

manic pond
analog socket
#

No i don't have the botton to change ragion

manic pond
#

I got this ,where should I go

#

Anyone can help me

night cloak
celest shadow
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That in-game mail is to inform you of the Metro Royale challenge, @manic pond. Please read the instructions carefully on how you can participate.

manic pond
#

@celest shadow ok

analog socket
analog socket
celest shadow
#

Your PUBG MOBILE account was created in one of the EEA countries; due to the government restrictions and laws, the Change Country/Region option will not be available to you. You will need to create a new account—outside of the European Economic Area—to be able to obtain this option, @analog socket.

analog socket
#

@celest shadow naaah i can't create a new one m in morocco and the region is not in morocco

celest shadow
#

Your account settings says otherwise. Unfortunately, there is nothing you can do about this because of GDPR laws.

analog socket
#

@celest shadow plz help me i need it so bad

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@celest shadow Cz my region have bonus challenge and all my friends got it but me i didn't find it

dire kiln
#

hello guyz , any one knows about GFX or GPT + tools are banned or somthnig ?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @dire kiln, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

celest shadow
#

Sorry but I cannot help you, @analog socket. Since your account was created in the European Economic Area, there is no other way for you to obtain the Change Country/Region option, please try to understand that this is due to GDPR laws.

analog socket
#

@celest shadow my friend he got the same problem and he talk to spport so he solved the problem

storm flumeBOT
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Please contact the customer service via the in-game settings for further assistance, @analog socket.

analog socket
#

Her is it

ionic valley
crude scaffold
#

Hi guys what can I do with these guys who play squad in solo mode ? every match i played i found them

#

and I play in the Middle East and I don't find a match, and when I find I find a full squad

night cloak
analog socket
night cloak
heavy vortex
#

@analog socket only in game CS can help you.

crude scaffold
#

@night cloak i have video fot them

analog socket
heavy vortex
#

Report via in game report option.. As Teamers @crude scaffold They will be punished accordingly

night cloak
night cloak
crude scaffold
#

I can't believe this will happen. I ran into them yesterday and gave them a report

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yes i have

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and vid

night cloak
#

Hello, @ا كويحة
!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

supple steppe
#

Pls help me can I transfer my pubg kr acoount to pubg indian account

night cloak
storm willow
#

@supple steppe We Support only Global version.

night cloak
crude scaffold
#

@night cloak thank you

supple steppe
#

So whom I can contact

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @supple steppe.

celest shadow
#

You can contact the in-game customer service of that client, @supple steppe.

night cloak
normal fulcrum
#

@hazy solstice Exploiting bugs is a violation and if you ask other players to exploit bugs, you will be muted. Make sure not to repeat this

night cloak
#

Total download size of pubg mobile

night cloak
#

+additional files about 600 mb when you enter game

#

And maps

night cloak
night cloak
#

Total is Around 2GB. @night cloak If you have old version.
If you're new to PUBG it can be around 5GB GWcmeisterPeepoShrug .

heavy vortex
#

Wrong chat.. my badbr_hHideThePain

night cloak
#

Ok

crude scaffold
#

@night cloak How do I put the video in a link?

night cloak
#

you cant put a video

#

No self promoting in this server.

crude scaffold
#

i wil usy streamable

#

use

night cloak
#

you can put a link to the video you have

flint frost
#

This is unacceptable pubg you made the game far away from pubg last year

normal fulcrum
#

Feel free to post your feedback in #old @flint frost

crude scaffold
#

@night cloak Thank you. I made the report and sent the video and I hope they do something with them

bright sapphire
#

Any moderators

night cloak
#

State your issue.

rustic obsidian
#

what about the new realaese of pubg mobile india

bright sapphire
#

When will crew challenge or pmco come or PUBG mobile only select world best teams to play tournaments why no support for underdogs teams

night cloak
night cloak
rustic obsidian
#

ohk sorrry

bright sapphire
#

When will crew challenge or pmco come or PUBG mobile only select world best teams to play tournaments why no support for underdogs teams
@bright sapphire

atomic raven
#

Where we can report cheaters including some screen/videos

rustic obsidian
#

where can i get the link of pubg mob india discord server

night cloak
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

bright sapphire
#

@night cloak

night cloak
bright sapphire
#

Moderators reply

night cloak
#

they will reply

#

@vagrant forum can you help him

vagrant forum
loud swallow
#

When will pubg Indian version release

night cloak
valid elbow
#

Hello how can I restore my pubg mobile account?

digital glen
#

Help me plzz

night cloak
digital glen
#

I’ve linked my PUBG account by my email, unfortunately i cannot access the email cuz i lost it.
I need your assistance to unlink my old email, i am afraid that in future someone get access to my old email and steal my PUBG account.
Plz help me by dm me plzz

night cloak
digital glen
#

Yes

stark plank
#

Please make improvements to the in-game graphics. I've been playing for 7 seasons. I was playing comfortably before, but problems increased in these 2 seasons. We have severe freezing and stuttering issues. I tried every step and the way you took. No change.

New game updates will break the balance when the emulator makes improvements. Work with the emulator's developers. It's all about you. You have your shortcomings. Beware of my request.

We want the optimization problem to be resolved immediately.

You lost a lot of players.

night cloak
#

Refer to subpoint 2.8 on #faq @digital glen .

digital glen
#

What i will do

night cloak
#

@stark plank Feel free to share your thoughts/feedbacks on #old .

night cloak
digital glen
#

@night cloak I gave 1day ago but i didn't got any reply

valid elbow
#

@night cloak Facebook

digital glen
#

@night cloak yes i can

night cloak
digital glen
#

How can i unlink

stark plank
#

We want the optimization problem to be resolved.

Thanks.Good working.

devout geode
#

As you are unable to unlink it yourself, you have to contact customer service, @digital glen.

digital glen
#

@devout geode What i will tell?

#

In-game customer or outside

night cloak
digital glen
#

Ok@night cloak

devout geode
night cloak
#

Only in-game customer service can help you with that @digital glen .

digital glen
#

Ok@night cloak

vale jungle
#

guys anyone here to help me

night cloak
#

state your issue

vale jungle
#

5172085780

#

this my acc

night cloak
#

ok

vale jungle
#

i want to know how long banned

polar marshBOT
#

@vale jungle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

an admin or moderator will help you

#

@night cloak can you help him

#

@vagrant forum can you help him

vagrant forum
#

He is muted.

night cloak
#

ok

umbral harness
#

@vagrant forum helllo. I have heard that few vanned accounts will be unvanned in few days

#

Is this true

vagrant forum
#

No.

uneven pumice
#

I changed my server when i was browsing rooms then i clicked on asia its showing 59 days but i am a asian player and i did it accidentally

umbral harness
#

It is a trick@uneven pumice

uneven pumice
#

Trick no more work

night cloak
#

@uneven pumice so you have to wait 59 days more

drifting star
#

How to unban my 10 years ban account 😒

polar marshBOT
#

@drifting star:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
mellow marsh
#

Why is gameloop server seperated from other emulators?

storm flumeBOT
mellow marsh
#

Yes i know but "phoenix os" for example i cant play duo or solo or other maps ... Just erangle

marsh kraken
#

@mellow marsh Refer to the bot message above that has the emulator support, you can ask there

vagrant forum
mellow marsh
#

Thank you

honest egret
soft silo
#

I got 400,000 metro currency

agile heath
#

Is there any bug or problems for IOS user?

soft silo
#

Yes

agile heath
#

Today I keep stuck on the loading screen after starting a matches

#

and after trying to reload stuck on lobby again

soft silo
#

Change the region

agile heath
#

too bad

restive umbra
#

hi

#

can you help me

#

please

small frigate
vagrant forum
#

@restive umbra what's the issue?

small frigate
#

@vagrant forum see

restive umbra
#

my accuont is haced i need remove accuont

vagrant forum
#

The page isn't properly loaded for you, @small frigate.

#

Contact the in-game customer service, @restive umbra. We cannot help you with account related issues here.

restive umbra
#

please the remove lin email help me

vagrant forum
#

As I mentioned above, we cannot help you with account related issues here.

restive umbra
#

ok

vagrant forum
#

Only the in-game customer service can assist you with such issues.

restive umbra
#

what

small frigate
#

see the photo now @vagrant forum

#

why not get conqer and why my rank 0.00%

#

before see 200 in server europe @vagrant forum

vagrant forum
#

Try contacting the in-game customer service, @small frigate.

tame bolt
#

Why my account Blocked 😵

small frigate
#

no answer me @vagrant forum

#

please help me the problem i want get conqer today @vagrant forum

gritty glade
jade nest
#

When Did You reach ace?@small frigate
If today Then You have to wait For Next Day To Get Conqueror As Ranking Refreshes Daily And the Top 500 Gets Conqueror

small frigate
#

i wait and all 500 in server get conqer

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @tame bolt.

small frigate
#

and me 0.00%@jade nest

#

before my account see 200 in server europe

jade nest
tame bolt
#

@polar marsh But I didn't do any of the things

night cloak
#

When will crew challange come???

vagrant forum
# manic pond I got this ,where should I go

To participate in the event, you need to share it on a social media platform (Twitter, Facebook or Instagram), tag "@PUBGMOBILE", include the #metroroyalechallenge1", "#PUBGMxMETRO" and "#METROROYALE" hashtags, and get 10 friends to like it.

small frigate
honest egret
#

Please help me
I have redeem my uc from bonus challenge but my battle coins cut and i didn't receive uc @storm flume

small frigate
#

@vagrant forum why my account remove in kill rating

#

@lime juniper why npt help me

storm flumeBOT
#

Please do not use languages other than English, @winged fox. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

#

Please do not use languages other than English, @small frigate. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

short bough
#

When pubg mobile India coming

storm flumeBOT
#

Please do not use languages other than English, @winged fox. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

#

Please do not use languages other than English, @small frigate. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

winged fox
#

@small frigate yep

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @short bough.

honest egret
#

Please help me
I have redeem my uc from bonus challenge but my battle coins cut and i didn't receive uc @Machete 2.0

vagrant forum
#

@small frigate, as I mentioned earlier. Please contact the in-game customer service.

small frigate
#

@winged fox accept freind

winged fox
#

Ok@small frigate

vagrant forum
#

@honest egret, contact the in-game customer service.

agile heath
#

IOS user any?

honest egret
ocean arch
#

How can i change the stats display on my profile i mean i have played only one match in duo and about 50 in squads but the game shows stats of duo on my profile page

vagrant forum
#

A response may take time depending upon the number of requests they receive daily.

#

The one with higher rank is displayed, @ocean arch.

ocean arch
#

@vagrant forum squad has higher rank

vagrant forum
#

Screenshots?

ocean arch
#

plus aslo how can i check the stats of players who plays in other servers

fallen anvil
#

U cant even see yours now

whole nexus
#

dear Tencent, if you lock us in a server for 60 days, unlock at least unranked matches so we can do our missions without worry to mess up our rankings and stats.

vagrant forum
ocean arch
#

@vagrant forum ss

whole nexus
#

ok

vagrant forum
#

Report it in #old, @ocean arch.

ocean arch
#

@vagrant forum im having this issue from last season

deep willow
#

On 17 November,2020 around 3:00 pm , I redeemed 1000 battle coins in Bonus challenge to get 100 UC. Although my battle coins reduced by 1000 but I have not received 100 UC. I tried in-game customer service but unfortunately, it did not help. I emailed at pubgmobile_cs@tencentgames.com but have not gotten any response. Can somebody here help me ?

night cloak
#

My account was ban on 15 November 2020 for 10 years are not use any third party app for hacks and I am not recommended my friend to use those app but my account was done so please as possible as help me I am not repeat my unknown mistake .

My ID is 576104 0751.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @deep willow.

deep willow
#

@storm flume okay, i will try again .
I dont know if its because I have changed my country/Region to USA because bonus challenge is available in that region but not where i am from ? Is it possible?

golden adder
#

Is there any way I can buy uc using PayPal?

deep willow
#

@honest egret i feel you bro. Sed lyf.

fickle dove
#

Hello

woven trail
#

Hi I want help from technical support, is there anyone now?

fickle dove
#

Please who can help me my account has been hacked i have this account from season 2 someone linked twitter in my account i have with gmail

#

How can I unlink twitter as soon as posible

sick shale
#

@fickle dove Use the unlinking feature from Basic settings

fickle dove
#

Bro he login with twitter

grim relic
#

Guys now servers r locked, if we play with other server friend what will happen to tier rating anyone ????

sick shale
#

@fickle dove Then contact customer service

fickle dove
#

How can i contact

storm flumeBOT
#

Please refer to subpoint 5.3 in #faq for further information, @fickle dove.

fickle dove
#

I have all of my purchases all

woven trail
#

Hi, PUBG Mobile. My account has been banned, and I don’t know the reason. I
did not use cheat programs. Please help me. I think a report campaign was
launched by someone who hates me. He threatened me to ban my account
through a group in the Telegram program. I don’t know the reason for the
hate. Please help me. I love the game and play it from Season 2 Please
help me

My account is linked to Facebook
My account information

Id 511034528

Name/ SAmi

polar marshBOT
#

@woven trail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fickle dove
#

@sick shale please help me

#

I have all of my purchases

sick shale
#

@fickle dove Only customer service can help you with this issue, please contact them as soon as possible

fickle dove
#

@sick shale bro i dont know very well how to contact with them

sick shale
#

Via settings, in-game

pure hill
tribal stag
#

انا لاعب Esports pubg mobile في الشرق الاوسط وممثل نفسي و اعترض على قرار دعوة ممثل الامارات حيث لا يمثل احسن خيار ومن الممكن ان يمثلنا تيم يحتوي الامكانيات الازمة لتمثيل الشرق الاوسط خير تمثيل و شكرا

storm flumeBOT
#

Please do not use languages other than English, @tribal stag. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

pure hill
#

this is when i login

sick shale
pure hill
#

@sick shale tell what should i do

sick shale
#

@pure hill Contact customer service

pure hill
#

@sick shale no reply

sick shale
#

You should receive a similar response

pure hill
#

@sick shale will i get my account back

#

and will you help me getting my account back

sick shale
#

Only customer service can help you, contact them as soon as possible.

olive siren
#

@sick shale does playing through vpn ban our account

pure hill
#

@sick shale tell me what is more newer version than this

olive siren
#

What wad that pls show again

storm flumeBOT
#

Please refer to subpoint 3.19 in #faq for further information, @olive siren.

night cloak
#

When Is Pubg Unban in India?

bitter parcel
#

No pubg unban a new game is coming for india

night cloak
#

Just Tell Me The Date

#

Don't Beat Around The Bush

bitter parcel
#

Pubg mobile india new game it has no official date maybe something will come tomorrow

#

As till the info I have says tomorrow maybe trailer

pure hill
#

@sick shale no reply from them

clear spindle
#

@bitter parcel #pubg-mobile or #chat plox. We only provide assistance for the Global version of PUBG MOBILE.

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @pure hill.

short forum
#

anyone please tell when pubg india will come

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @short forum.

short forum
#

@storm flume please

clear spindle
#

We don't know.

night cloak
#

The matchtime for undercover matches in metro royale are way too long (or maybe bugged). I have 16 undercover cards and i cant use even 1 of them because i just cant find any matches. Ive been matching for 1h straight and couldnt find a single match. I enabled/disabled language matchmaking, but the result is the same. Would be nice if it got changed or adjusted

light lark
#

Hi, I've Europe as my server in-game and the friends i play with, have Asia as their server. If i join their lobby and rank up in Asia, will i get the Ace frame and all the rewards? or do i need to rank up in Europe only?

night cloak
#

How do you block some1

short forum
#

hey i m from india my friends pubg is running without vpn but mine not why?

#

tell please why?

clear spindle
#

The points will be adding to the EUROPE, @light lark.

Save it to cloud, @night cloak.

junior dawn
#

@clear spindle hlo sir i have a small problem

clear spindle
#

Yes, @junior dawn ??

junior dawn
#

@clear spindle i tried to login my pubg m account and it says account has been logged in to a newer version pls update... But my game has the latest update plz help mee

#

What to do????

clear spindle
#

Make sure your social media account are safe, always install the game via the official source mentioned in #faq and wait for an update. For further contact in-game customer service.

junior dawn
clear spindle
#

You can from the Login page/Help at the top right.

junior dawn
light lark
#

Nah, Rock. I ranked up to Gold 2 In Asia, the points aren't being added to Europe, @clear spindle. I'm just not sure if I'll get the frame or no because my server is Europe. 🥺

clear spindle
#

Oh :(

#

Report that in #old and let the team know about that.

light lark
#

Alright, Thank you! ❤️

fickle dove
#

@sick shale no one responds on mu issue

storm flumeBOT
#

Please do not use languages other than English, @sick girder. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT
#

@sick girder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen ore
#

Hey PUBG Mobile supprt, My account has been hacked and I don't know anything about that. Some use my PUbG account and play with it. I got my account and like a robot again I find my account blocked please unblock my account. I need my account and I can't spend my day without playing games and I hope you pay attention to my account. Ask and wait for your response anxiously
5149350451

polar marshBOT
#

@keen ore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@night cloak Please report it in #old.

final sluice
tidal river
#

Ios version not launching

storm flumeBOT
#

Hello, @final sluice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
#

@final sluice Please do not mention the moderator role.

final sluice
#

@tidal river is for me

night cloak
#

@tidal river What is your device and what does it show?

#

@atomic raven Yes.

tidal river
#

I’m going to restart my device real quick

frosty basalt
#

Hai, I have a PUBG account that contains 39 mythic suits
still one mythic to get mythic fashion statement and already have 8000 uc in my account for unlouk the royal pass season 16 and get the latest mythic and I have spent more than 3,500 US dollars on the account and suffer from frequent bans for no reason.
I am playing PUBG on my iPhone 11 Pro and I suffer from frequent banning issue
About a month ago, I got three bans from the category of 10 minutes I was expecting because of the Internet, but before the start of Season 16 I got a ban for one day. I expected that there was a problem in the game files. I completely cleared the game and I downloaded it again then got 3 days ban. then I did completely format the device completely, I logged in again, and I also got a 7-day ban.

polar marshBOT
#

@frosty basalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

BRHJ

atomic raven
#

@night cloak I did report including this image also, before i did also reports on this website that you just shared. But i never get reply from them, even if the ban is given

night cloak
#

Bruh how will i play if my merit is 54 how will it increase if i can't play

#

@sick shale pls help

sick shale
#

You need to play in solo mode

storm flumeBOT
#

Please refer to subpoint 3.7 in #faq for further information, @night cloak.

night cloak
#

@atomic raven You are not guaranteed to get a reply but your report is important and will help the game reduce cheaters.

#

@sick shale oh brehhhhhh

void veldt
#

I wanna send elite to my friend ... can i send from my UC or i must pay ?

night cloak
#

@void veldt No.

#

You need to purchase it for them.

void veldt
#

Aha thanks

night cloak
#

Is it possible to leave the rp team thingy and join another?

atomic raven
#

@night cloak Okay, good. I reported now this player from the image (Including his all 3 Characters that he play ->Using this cheat since previous season to know where every enemy player is around at the distance of 330m). I'm sure, they will check and found that illegal software running in the background, and ban him finally.

night cloak
#

@night cloak No.

#

@atomic raven Yes, thank you. Every user report helps to detect the systems they have used and they will be punished accordingly.

formal steppe
#

Need help my account was ban due to vpn issue can I get it back ? @polar marsh

polar marshBOT
#

@formal steppe:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

After I updated I get server down can I get restored @polar marsh

sour lodge
#

When will pubg Indian version come PLZZ say exact date

potent zenith
#

can anyone help my account is hacked

#

hacker have link his email in my account

night cloak
potent zenith
#

no one is helping me

night cloak
sour lodge
#

Haa avunu bro ela telsu

#

Thnx

storm flumeBOT
#

Please do not use languages other than English, . You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

potent zenith
sour lodge
#

I am from india

indigo storm
#

@sour lodge korten game and trailer oke roju vastundi annadu kada bro

sour lodge
#

I need date

indigo storm
#

That too tomorrow annadu

thin halo
#

@indigo storm English only.

indigo storm
#

@thin halo can you tell me when will trailer launch in India

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @indigo storm:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

indigo storm
#

Every time u r saying this only but why@storm flume

thin halo
indigo dome
polar marshBOT
#

@indigo dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

halcyon olive
#

will i get banned if i use dns ?

woven atlas
#

No

halcyon olive
#

ouhh tq

wanton bear
#

Release PUBGM india :-(

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @wanton bear.

humble ginkgo
#

Pubg mobile india release date

heavy vortex
#

Refer to the message above yours.

frosty saddle
#

Where to report cheaters manually?

storm flumeBOT
#

Hello, @frosty saddle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

weary kiln
marsh kraken
#

@weary kiln I suppose it's a Boss so might be in Boss fight locations....

weary kiln
#

When I press go it brings me to erengal metro not metro mode

marsh kraken
#

That's strange

#

Does this happen every time?

weary kiln
#

Yeah, I'll try to kill the monster in the subway ig, but it's not a librarian

agile dirge
#

Uhm sooo

heavy vortex
#

It is in Erangel metro mode.. Underground stations.. One of them have the librarian. @weary kiln

#

The monster is the librarian.

marsh kraken
agile dirge
#

I dummy didnt read the thing that u cant change servers to reduce network lag uh so i accidently changed it to na but my main server is in eu can i change it somehow or do i actually have to wait 60 days

weary kiln
#

Okay thanks guys

marsh kraken
#

@agile dirge No, you need to wait for 60 days.

agile dirge
#

Bruh cmon why 60 days damn now im stuck in na bs

marsh kraken
#

We can't do anything in that, you will need to wait for 60 days

vagrant forum
#

Shouldn't have been so careless with the settings.

mossy sparrow
#

when pubg mobile india will release

unborn rampart
#

@mossy sparrow same situation

distant marten
#

@mossy sparrow its not pubgM In server bro

marsh kraken
#

@mossy sparrow Refer to the pinned messages

unborn rampart
#

Then@distant marten

distant marten
#

@unborn rampart its pubg global servers Which is under tencent not pubg co. Korea buddy

unborn rampart
#

Then what I suppose to do now

distant marten
#

@unborn rampart wait 😩

unborn rampart
#

😭@distant marten

marsh kraken
#

#chat you can have your conversation in there @distant marten ,@unborn rampart

unborn rampart
#

@marsh kraken thanks 🙏

distant marten
#

@marsh kraken sorry Pleading

gray venture
#

Guys I have been getting 10 years ban in jailbroken device but pubg says we don't ban for just jailbreaking. What to do to not get ban in jailbroken ios device??

polar marshBOT
#

@gray venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

teal cobalt
#

I just want to go back to server NA

marsh kraken
#

You need to wait till 60 days.

teal cobalt
#

Someone help

#

Yeah it will be January 16 2021

#

I learned my lesson

#

I didn’t pay attention

cinder cape
#

Anybody have Carlo I need a screenshot of Carlo for some use .

distant marten
#

@marsh kraken want to ask a question i heard from somewhere that we can change the server using room card its a bug is it true ?

teal cobalt
#

I just want PUBGM to make my server go back to Server NA

sick shale
#

@teal cobalt You need to wait for 60 days to change the server again

teal cobalt
#

Is this guy real

celest shadow
#

He is real, and as human as he can be, @teal cobalt. You will need to wait another 60 days before you are allowed to switch to another server, please be careful and choose wisely next time.

river plover
#

5276839778
Hack

storm flumeBOT
#

Hello, @river plover!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

worldly plover
#

two players are teamup and playing in solo tpp in asia server

bitter parcel
#

Ummm that's me

#

Joking not me

celest shadow
#

Please use the in-game reporting function to report teamers, @worldly plover.

storm flumeBOT
#

Please avoid going off-topic, @bitter parcel. You may have unrelated conversations in #chat.

olive dove
#

Selling your account is against the game ToS, @inland nebula .

inland nebula
#

Oh ok

silent harbor
#

Sent by mistake

night cloak
#

Hello good evening any one i can to please?

#

Works in pubg

frigid pagoda
#

is there anyone i can contact admins here? my server change @lime juniper

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @frigid pagoda:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
#

I dont want auto replay please

olive dove
#

how can i help you, @night cloak ?

night cloak
#

I need real person to talk to ?

frigid pagoda
#

me too i need help

#

is there anyway i can contact person customer support?

olive dove
#

you have to wait 60 days to change the server that you have selected. @frigid pagoda

frigid pagoda
#

@olive dove i select middle east then my friend in NA server added me then after that game my server default to NA without my permision

#

there is no reason why i move NA i have a lot of friends in ME and its where i can random people with my same nationality

night cloak
# olive dove how can i help you, <@456226577798135808> ?

Actually i need to talk to someone regarding the band 😭 i never violated the regulations and did any thing wrong i am playing since season 4 and spent thousands of dollars on my account plus my popularity more than a million and they band me last season why? I need to see the cause that they band me for???

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

olive dove
#

@frigid pagoda can you show me a screenshot to your server selection?

frigid pagoda
#

@olive dove

#

just unlock my server once and dont let me change server again

agile dirge
#

Change it to 30 days atleast 2 months ffs

frigid pagoda
#

now i cant stream good im out of mood because of this

olive dove
#

Sorry, @frigid pagoda .
But you can't change the server selection, you may contact in-game customer support for further assistance.

#

@agile dirge
Feel free to submit your opinion in #old

frigid pagoda
#

in game customer support is bot they just no people

#

i respect the 60days because lot of people just hop into another server to toxic other player not caring their rank because they are not playing into their server

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @frigid pagoda.

frigid pagoda
#

@olive dove i keep repeatedly fall into the customer support bot algorithm sending me link or something no response then asking me do i need another help when i press it it will be back at the start again

quasi fox
#

Hi guys, I need help. I have been suffering from a serious game problem for two months now.
When I join EU server, the game takes too long for matchmaking and then I find myself playing in Middle Servers. But If any one of my friends is the lead, the game starts in few seconds.
I choose EU server, but the game forces me to join ME servers which takes too long I want to play Miramar or Vikindi.
my ID is 5230532835

night cloak
#

can you help

#

@olive dove

frigid pagoda
#

why cant pubg make an server like cod mobile where even different server play each other same rank.. i cant feel the lower ping and latency even your lock into one server

olive dove
#

how can i help you, @night cloak

dusky palm
#

@quasi fox Dear, when you choose to change the region several times, setting the game is based on fixing you to the last area and you cannot change again

snow snow
#

@frigid pagoda because it is PUBGM not CODM

winged bridge
frigid pagoda
#

@snow snow yes i know but im talking about the server not the game

night cloak
#

Kindly provide your feedback regarding PUBG MOBILE in #old, @frigid pagoda.

winged bridge
#

Why my ping is constantly high ?

#

It stays in 140 or 150 always

night cloak
#

What region, @winged bridge?

winged bridge
#

And can you please stop the automatically download?

#

Its been 2 days since ping high

#

@night cloak Asia

frigid pagoda
#

@night cloak im looking for support here

night cloak
#

@olive dove I played ban 3 and unblocked today and banned again for 10 years

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Are you located in Asia, @winged bridge?

winged bridge
#

Yes Bangladesh @night cloak

night cloak
#

We cannot help with account related issues, @frigid pagoda. You may wait 60 days. As I’ve said previously “Kindly provide your feedback regarding PUBG MOBILE in #old.”

#

Hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

winged bridge
night cloak
quasi fox
#

@dusky palm

night cloak
#

I'm having network issues but my internet seems stable

#

Like i'm getting 400-600 ms on pubg but other apps that require internet run fine

dusky palm
#

@night cloak Always check the capabilities of your device in addition to your internet, and if so, sometimes but not constantly from excessive server pressure leads to lag, and you can also lower the settings of your graphics device.

narrow fable
#

i need to talk to someone regarding the band 😭 i never violated the regulations and did any thing wrong i am playing since season 3 and spent Much of $$ on my account plus my popularity more than a 100k and they band me last season why? I need to see the cause that they band me for? if any admin or support, due to ingame support wont replay its an close door

polar marshBOT
#

@narrow fable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pure hill
#

same issue with me and my friend

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @pure hill.

pure hill
#

@vagrant forum help

#

i have contacted them

#

they say to repair your game delete cashe and restart you device

vagrant forum
#

Contacting customer service is the only option you have.

pure hill
#

i did all

crimson grove
#

Hi

#

accidentally changed the server, help me get back to my server Europe!

olive dove
#

You can only change the server once every 60 day, @crimson grove

solemn cypress
#

@pure hill your account was hacked

crimson grove
#

@olive dove I know! but how can i play with 400 ping ??? take me back to europe !!!

olive dove
#

you can team up with friends with a different preferred server to get better ping. @crimson grove

loud iris
#

I got banned for 1 week for Changing my phone wth is tencent doing

polar marshBOT
#

@loud iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

winged bridge
#

Yes Bangladesh

crimson grove
#

@olive dove yeah but i play solo and play arcades and arena a lot! and now I can't play! I pay the game $ 500 monthly, but now I can't

olive dove
#

@crimson grove
I am sorry but you can only change the server after 60 days.
you can contact in-game customer support for further assistance.

crimson grove
#

I went to another country for work. For a comfortable game, I changed the server there to the appropriate one. I returned to my country, wanted to change the server back, but I can't. how to be ??? Or should I move to live on another continent for the sake of the game ???

olive dove
#

I understand your frustration, @crimson grove .
However, i am afraid that i can't help, as i mentioned before you may contact the in-game customer support for further assistance.

crimson grove
#

@olive dove the support service in the game is not responding (((

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @crimson grove.

vernal sigil
#

You have set the wrong server

celest shadow
#

Could you provide a screenshot of your issue, @vernal sigil?

young rivet
#

Hi, where can i report a player?
he's number 20 in europe i got video as evidence

vernal sigil
storm flumeBOT
#

Hello, @young rivet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

vernal sigil
#

I am using a Europe server. I accidentally placed North America

celest shadow
#

You can switch your server in your basic settings, @vernal sigil.

young rivet
#

Ty @storm flume

#

you can't change it back for 60 days even if it was accident @vernal sigil

vernal sigil
#

Closed

celest shadow
#

In that case, you will have to wait for another 60 days before you can change your server, @vernal sigil.

vernal sigil
#

Funny, I'll write off the game, I won't wait 60 days

#

I am using Europe server because of internet service

dusky palm
#

@vernal sigil Another reason why the Change Region button is missing is because the trigger has changed the region before. There appears to be a current way to display a "show" when it is currently hidden, which is to wait 60 days, or by talking to customer service in-game.

elfin latch
#

Pubg scammed us

vagrant forum
#

Huh?

elfin latch
#

I did not got the trailer

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @elfin latch.

vernal sigil
#

If the server does not change, PUBG has become a failure

elfin latch
#

Yeah I am talking about pubg global s16

#

Trailer

fiery moon
#

@dusky palm but pubg customer service also dont do it bruh

vagrant forum
#

Feel free to provide your feedback in #old, @vernal sigil.

elfin latch
#

@vagrant forum go back Simon

vagrant forum
elfin latch
#

@vagrant forum s16

drifting light
#

Hello

dusky palm
#

@fiery moon If you think that customer service is not responding within the game, you should write to technical support via email

drifting light
#

Brother I can explain my problem to you @vagrant forum!

vagrant forum
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @drifting light. Remember to read through #faq before asking questions in the support channels.

#

Please do not use languages other than English, @drifting light. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

#

Please do not use languages other than English, @dusky palm. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

#

Please do not use languages other than English, @drifting light. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

Ban?

real socket
#

My account was stolen and the attacker linked his account

vagrant forum
#

What do you mean, @night cloak?

#

@real socket, please contact the in-game customer service.

night cloak
#

@vagrant forum Nothing but can you help me up?

vagrant forum
#

State your issue here.

real socket
#

In-game support hasn't responded to me for a month now

wild current
#

rip this game for real all server teaming up

night cloak
#

I have To LOGIN my facebook id someone Hack my facebook Id And I unlink then i cant link me id showing Link With another characterlaugh

wild current
#

haha what pubg can do? i reported them i swear pubg will do nothing 🙂

vagrant forum
#

@night cloak, contact the in-game customer service.

night cloak
#

Ok

real socket
#

@vagrant forum In-game support hasn't responded to me for a month now

hard gazelle
#

Pubg mobile india when release 😭😭😭

dusky palm
real socket
#

My account was stolen and the attacker linked his account

sage talon
storm flumeBOT
#

Please do not use languages other than English, @sage talon. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

hard gazelle
#

When pubg mobile india release

sage talon
#

Guys, Lash knows how the map was downloaded

dusky palm
#

And also your storage space

real socket
#

@dusky palm <@ In-game support hasn't responded to me for a month now

dusky palm
night cloak
#

Hey listen anyone Online?

#

New bug😩

#

You can't play Arcade Quick match with Your friends It shows Map not downloaded😭 pubgm_rude

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak
#

@storm flume But It Does Not fix As You can see Molotiv glicth was from S10 i guess But not fix yet👍

rich plume
rancid garden
#

i have video of one hacker

#

i have video of one hacker

storm flumeBOT
#

Hello, @rancid garden!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

#

Please refer to subpoint 3.15 in #faq for further information, @rich plume.

fiery plinth
#

I have a problem
Device galaxy note 10
60 to 80 ms
5643281108
When i shoot someone it shows in green effect but no damage
My ping is good

sick shale
abstract anvil
#

10 Silver at 40% Discount for 18 UC, great deal!

weak field
#

Help, my account has been stolen, i havent got any Access to enter. I want you to help me yo recover it😔

#

I have ingame purchase certificate

umbral harness
#

Is any south korean here

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @weak field.

#

Please avoid going off-topic, @umbral harness. You may have unrelated conversations in #chat.

weak field
#

Pls help me its very expensive account

umbral harness
#

I got account transfer option today in pubgm kr

weak field
#

How to recover it?

summer tusk
#

My account got banned fir no actual reason and costumer service didn’t give any help in game please how can i file a ticket?

polar marshBOT
#

@summer tusk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @umbral harness.

sinful stirrup
#

@polar marsh hello

sick shale
#

@fair gull Bug, restart the game and get a better internet connection

dire bough
#

my account was stolen need help!

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @dire bough.

dire bough
#

@sick shale

sick shale
#

If you don't have access to your PUBG MOBILE account then refer to subpoint 2.8 in #faq

potent stag
fair gull
#

@sick shale my metro monster achievement not counting

pure orbit
#

I bought Royalpass today and from the costumes given Anna costume was automatically given, I was going to choose Artyom costume, please I want this mistake corrected. I think this is a game fault.

undone grotto
#

someone trying to hack my account and when am trying to enter in game it says account has newest version how could i get back my account pls help

#

help me out pls

night cloak
#

Metro royale matchmaking takes forever in europe, lvl 22, steady network giving 44ms and other modes work. Not players enough or what? All of a sudden crashed the matchmaking like wassup with that

sick shale
#

@fair gull Which, and how did you try to complete it

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @undone grotto.

warm onyx
#

Pubg india

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @warm onyx:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

potent stag
#

Does it mean compass? For the travel guide? Lol.

short pilot
#

How do I navigate the in game support when it says they are connecting me with an expert, but nobody shows up? I've waited since Monday night. A friend did it and had almost immediate response.

sick shale
#

@potent stag It's called Travel guide, as far as I know

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @short pilot.

short pilot
#

I already have @storm flume

potent heath
#

There's this event in pubg that claims if i spend my uc i get it back? Is this true?

#

Answer asap

sick shale
#

@potent heath Screenshot

potent stag
#

Oh ur right, finally found 1.

potent heath
acoustic egret
#

I need 2 player's for esports only indian plz dm me immediately cause I am start playing t3 costom so i need 2 players language hindi plz dm me

storm flumeBOT
#

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @acoustic egret.

vernal vessel
#

Hello i need help regarding PMPC , can we play as a 3 man team or we have to be 4 man team for it to be eligible for the qualifiers?

sick shale
#

@vernal vessel Ask in Pakistan server, you can find the link in #735483472432594994 3.1 (Click on Regional communities)

thorny mirage
#

Hello how are you guys going today i need your help please i been reported this cheater multiple times his ID: 5673876556 go check him out please please.

storm flumeBOT
#

Hello, @thorny mirage!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

mighty bough
#

is there any authorized

#

?

olive dove
#

how can we help, @mighty bough ?

mighty bough
#

hello Turkey Pubg Mobile had a draw recently and I won. but they do not give me the right to award, Turkey does not support Mobile support Pubg no interest from infected can I contact about this? @olive dove

#

Can you help me contact the official?

olive dove
#

@mighty bough ,You need to check this with the Turkish community team, you can find the link to their server in #735483472432594994 3.1 ** Regional communities**

worn snow
#

Please bring back indian bonus challenge 😑😑

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @worn snow:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

whole sorrel
#

I accidently choose wrong server and i didnt knew about these new server settings. Is there a way to go back to other server without waiting 60 days?

swift hatch
#

Guys can you fix the matching latency on KRJP server FPP mode?

olive dove
#

I am sure they will, you need to be patient and send them a gentle reminder regarding your inquiry. @mighty bough

idle turret
#

I can’t add screenshots while I’m in conversation with pubg in game customer service, but only ask screenshots as final proof.. I tried it on several devices like android & IOS devices, please help

olive dove
#

You can only change the server once every 60 days, @whole sorrel

#

@swift hatch what is your country??

whole sorrel
swift hatch
#

Im in china

whole sorrel
#

Is there way without 60 days wait?

swift hatch
#

@olive dove china

idle turret
#

Please respond

night cloak
#

How does This lightweight thingy work TZAmIAJokeToYou

olive dove
#

Nothing that we know of, @whole sorrel .
you have to wait the 60 days period to change your server.

#

@idle turret
Upload your image to a hosting website imgur, then share a link with the customer service.

swift hatch
#

@olive dove I don't want to change server. I want to get in a match ...

whole sorrel
#

That sucks

idle turret
#

@olive dove upload screenshots to a hosting website means...!!!

olive dove
#

@idle turret
upload the screenshot to a website that hosts picture online so you can share them through a link.

tiny pawn
#

@olive dove will the third emulators return?

storm flumeBOT
night cloak
olive dove
night cloak
#

I know that channel exists TZhmm and i've read that and it just says the thing added not how to use it TZhmm and i asked how so u don't have to redirect me to that channel if u don't know my answer TZhmm greeny

native lance
#

my server changed by wrong to N A

#

while creating room

#

plz i need help to back to europe

keen plank
#

Hi

olive dove
#

you have to wait the 60 days period before you can change your server back, @native lance

native lance
#

wait what? wtf i cant play in ping 250ms

swift hatch
native lance
#

plz help me if there are any solutions by uc?

olive dove
#

Happy birth day, @keen plank .
Any kind of asking or begging is against the server rules, please avoid doing so in the future.

keen plank
#

Ok

#

Sorry

olive dove
#

Save your UC, @native lance .
You can only change the server once every 60 days

keen plank
#

I dont have money

olive dove
#

No worries @keen plank , have a great day.

native lance
#

why my server changed premently while creatin room?

swift hatch
#

guys when you did server lock . make sure a least we got match ... it's really annoying to wait 6 or more minutes and then nothing

native lance
#

pubg plz solve my problem

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @swift hatch , @native lance.

swift hatch
#

lol they never answer

#

if the did we will not be here on discord to try

olive dove
#

I did answer you and asked you to fill a survey so we can look it out further.

swift hatch
#

@olive dove I was talking about the in game customer service

olive dove
swift hatch
#

@olive dove I do fill the survey.

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @swift hatch.

icy apex
#

do you guys know how to get the avatar to be for example the avatar of facebook instead of google if google is the 1st account linked?

glossy sable
#

Log in through the account you want to use the profile picture of, @icy apex.

swift hatch
#

@olive dove since the new season I only got 5 match in FPP Krjp ... seriously?

icy apex
#

But if for example I am connected with the 2 accounts how do I make it so that it is the image of the 2nd account

knotty canyon
#

Hi, I need help. I changed the server to North America for the purpose of completing the tasks of Royal Pass, and I did not remember that I could not change the server to Europe. Please help me and return to the European server, please 🥺🥺🥺

icy apex
#

it must be sad @knotty canyon

native lance
#

me too

knotty canyon
#

💔💔💔@icy apex

native lance
#

pubg help plz plz plz

icy apex
#

Yes please

native lance
#

we cant play in high ping

olive dove
#

I understand your frustration, @swift hatch .
And I am sorry that you have to experience this, but you may try different matching settings or team up with friends in Duo or squad mode so you can enjoy the game further.

native lance
#

plz help

night cloak
#

Is there anyway i can get my global account's data transferred to the Korean version?

smoky ermine
#

no

icy apex
#

OOF

olive dove
#

Those are two separate game applications, @night cloak
So it won't be possible to transfer your data from one to another.

tall bough
#

i have 7.1 beta gameloop, but its still not giving me above 60 fps why?

storm flumeBOT
night cloak
#

I appreciate the help Mohammad, thanks for the information and have a nice day.

olive dove
#

You are welcome, have a great day you too. ❤️

night cloak
#

Good evening everyone ، could u help me about something

#

Why did my account got freezing for 1 week , it says about apps or something

swift hatch
#

@olive dove I play duo and my friends play on other servers. I just want to push my rank without any problem .. we spend money in this game ..so guys please fix your servers ..

night cloak
#

Is there any kind of apps bring problems to my game ?

swift hatch
#

You find ways to make creates every time but no ways to fix servers latency ... and hackers?

night cloak
#

My game in arabic can i send picture here ?

swift hatch
#

💩

olive dove
#

what do you mean by freezing, @night cloak ?

night cloak
olive dove
#

you are using gfx tools, VPN, or performance enhancements apps?

night cloak
#

Like that , i didn't break any rules or using any harm

#

No vpn in my phone no nothing

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

swift hatch
#

@olive dove you got ban for VPN also? what the f? sometime we use vpn to get good ping (ms) its not a hack ...

olive dove
#

VPN usage is not recommended, @swift hatch . For further inquiries in this regard, please contact the customer service via the game settings.

swift hatch
#

@olive dove they do not reply

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @swift hatch.

swift hatch
#

please just fix the servers . if the servers are good why use vpn?

signal monolith
#

i contacted pubg mobile customer service for more than 3 weeks now ,i had problem with hacker linked his email.but i still didnt get any respond ,the game is unplayable .he keep log in me out of my account

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @signal monolith.

swift hatch
#

no matching seriously ?

#

😫

signal monolith
#

is there anyone besides this bot

olive dove
#

Same answer, @signal monolith .
If you are not contacted within a reasonable time span, please reply with a kind reminder.

signal monolith
#

do you expect me to be happy that i cant even play with my account?

nocturne hare
#

Hi , how can i change server before 60 days

vernal iris
#

Hello PUBG support team
I bought 5800 UC like every time, but this time all the us that I bought were withdrawn the first time. I bought 4000 UC and withdrew all of them, so I did another 1800 UC and was withdrawn as well.
This problem did not happen to me previously, but it happened the first time here, although I participate in all seasons and I develop weapons, and this problem did not occur.
Can you help me retrieve what was withdrawn from me for no reason, and this did not happen to me previously so that I can participate and develop weapons
thank you

olive dove
#

You can only change the server once every 60 days, @nocturne hare

bright bridge
empty trout
#

Uhm, yeah, hi, is there a way I can remove the parental control from my account? Or anything related to that? I literally can't use the chat and it is frustrating. (I'm 21 y/o, not under 16). I tried lookin' around FAQ and stuff but no luck.

storm flumeBOT
#

Please avoid going off-topic, @bright bridge. You may have unrelated conversations in #chat.

nocturne hare
rose epoch
#

Hello Tencent team My account has been blocked for 10 years due to rule
violations, I did not violate any rules, and my account often participates
in tournaments and has participated in official tournaments from Tencent
and there is evidence with nimo tv , so please remove the ban on my
account and me very fair playing this game. So please help me and UNBAN my
account. Thank you pubg team
ID : 523795618
username : RRQ | Capta

polar marshBOT
#

@rose epoch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

olive dove
#

@empty trout
Go to settings, other-> Gameplay management and choose yes as the answer to Age 18 or above.

empty trout
#

@olive dove Oh, about that, I don't have an "other" selection inside the "Settings". suspicious

#

Using gameloop, as an additional info.

olive dove
#

Well then you need to contact the in-game customer support for further assistance. @empty trout

plain cape
#

When pubg mobile bonus challange come again?

vernal iris
storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @vernal iris.

empty trout
olive dove
#

No ETA, @plain cape

empty trout
#

Someone stole my "other" tab.

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @empty trout.

icy apex
#

do you guys know how to get the avatar to be for example the avatar of facebook instead of google if google is the 1st account linked?
But if for example I am connected with the 2 accounts how do I make it so that it is the image of the 2nd account

olive dove
#

@icy apex it does not matter which is conmected 1st or 2nd, the account you use to log in to the game its avatar will be displayed on your game.

So if you logged in to your game client with FB, it will display FB avatar, same for other connected social media.

icy apex
#

Ok thx

#

So i just need to re log?

night cloak
#

Can anyone please tell me when the zombie mode : servivel till down will come... Please reply

olive dove
icy apex
#

@night cloak this game mode was so cool

olive dove
#

@night cloak no estimated time of arrival.

night cloak
#

Is it gone forever

icy apex
#

I don't know

night cloak
#

How can i get an accurate ans?

sick shale
#

We don't have information about that, feel free to provide your feedback in #old and keep an eye on #news

night cloak
#

👍

icy apex
#

Thx @olive dove it's work

dusky palm
#

@olive dove 👍

olive dove
#

You are more than welcome, Suzuya Juzo.

pseudo night
#

Hello pubg .. i just want to ask of it is allow to play woth sharpshooter cheat tool ?? I mean there is no punsh for who use this tools ? Because all player now play with this and nothing happen for them account .. they still play with higher tier account ?

#

If it allow i keep play with this cheat

sick shale
#

Are you using it right now?

#

@pseudo night

pseudo night
sick shale
#

No, we don't endorse unfair gameplay in any way

pseudo night
sick shale
#

They will be punished eventually, as I said before we don't endorse unfair gameplay in any way

pseudo night
#

Pubg coming now idol of cheating company .. thats so bad !!

dusky palm
pseudo night
storm flumeBOT
#

Hello, @pseudo night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

pseudo night
#

And with full skins and mythic fashion .. great !!

pseudo night
#

We ask to talk to some one from pubg team .. we must make end of this cheating and lier way

sick shale
#

Please move to discussion channels

night cloak
#

There are many cheaters out there in the world rank
A player with lv 30-50 how can they reach conquer in only 2 days.
How this is possible, they all are using " esp " they also use "pubg spectator mode " as hacking method. I am playing from season 7, i tried hard but can't even gone into ace 12 star. they all are cheating kindly ban all of them

pseudo night
#

We pay a-lot of money !! And in the end cheater sabotage my match !! Why!!!! We dont waiting this result

night cloak
#

All the players who plays pubg for a long time knows that its not possible to reach conquer in 2 days with 7-9 kd

dusky palm
vivid crown
#

Why are my controls shuffled every time I reset my game @polar marsh

night cloak
#

Pubg should remove there spectator mode to stop those esp hackers

olive dove
#

Did you try to clean the game cache and repair the game client, @vivid crown ?

vivid crown
#

I did

pseudo night
storm flumeBOT
#

Hello, @vivid crown!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

silent edge
#

Icant change my reagon in

storm flumeBOT
#

Please avoid going off-topic, @pseudo night. You may have unrelated conversations in #chat.

sick shale
#

@pseudo night Your last warning, move to discussion channels

pseudo night
#

I am requesting to speak with an employee in the company

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @pseudo night.

sick shale
#

@silent edge A screenshot of your basic settings please

silent edge
pseudo night
sick shale
#

@silent edge Due to EEA laws, you won't have change country/region option.

#

@pseudo night A support agent will guide you on that