questions

[honest girder]

Hi guys i need a help. I have link my id with Facebook, email and mobile no. I need to unlink mobile number and email. Anyone help please...

[still cypress]

I have a Facebook feed, I'm in a hurry@heavy vortex

live

[sick shale]

@still cypress Can you please try to reinstall Play Games app and remove the Google account from your device then add it back

[honest girder]

@sick shale

[celest shadow]

You cannot unlink your e-mail or phone number at the moment, @honest girder.

[tired nebula]

A person whose calculation is based on error and has a murder rate of 1.5 in Season 14 and Season 15 What should he do?

[celest shadow]

You are not allowed to sell your account to anyone as it violates PUBG MOBILE's Terms of Service, @honest girder.

[honest girder]

Okay. But how do i unlink my mobile number. Just help me on it. Please

[celest shadow]

I do not understand your inquiry, @tired nebula. Please explain in detail or provide a screenshot.

Did you read what I sent you, @honest girder?

You cannot unlink your e-mail or phone number at the moment.

[honest girder]

At the moment means? When can i unlink. Explain it fully.

[celest shadow]

The e-mail and phone number link feature is in beta, feel free to share your suggestions in #old.

[honest girder]

Okay. Thank you for the help. Good night.

[tired nebula]

حسابي عليه باند , وانا لا استخدم انتهاك , ما لعبت بسيزون 14 الا 50 قيم ممكن بسبب الهاكر , ومعدل القتل عندي اقل من 2 وسيزون 15 معدل القتل عندي اقل من 1.50 ؟ ليه اخذت باند

[storm flume]

Please do not use languages other than English, @tired nebula. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hallow lantern]

Hello, PUBG MOBILE , company respected people I want to help me with the problem of not being classified in my area, even though I am superior and deserve to be classified. Nevertheless, I have not been classified,and this is a picture of my problem. Please respond and inform me of the problem

[polar marsh]

@hallow lantern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@tired nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tiny thistle]

Pubg india diacord link please!

[sick shale]

Google it

[tiny thistle]

I trust official mods rather than random google results

[copper spindle]

My friend's email is now compromised and cannot even unlink it. Any solution before the hacker tries to ban his account?

[celest shadow]

You may browse the Internet for the link, @tiny thistle.

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @copper spindle.

[copper spindle]

Yeh I did they said 60 days

They will unlink it when it is already too late

[celest shadow]

Your e-mail, your responsibility to keep it safe. You will need to wait 60 days as aforementioned by the customer service.

[sick shale]

@tiny thistle We can't share it here, Google it please

[copper spindle]

Yeh fair enough, after spending few K's $ thats what I get.

[spring kelp]

Many player using Gameloop 7.1 ... so was i .. am pretty sure there is some misunderstanding.. and thats why my account got banned for 10 years. its saying i changed something. but i dont. if you guys dont give my account back . then i really wanna know IN DETAIL .. what was changed in that game , so you guys banned my account. i want to know Clear Explanation . Because that account was everything to me. and without doing nothing, you guys gave me 10 years permanent ban!!! is it a joke ?
my Account ID Number : 558371583

[polar marsh]

@spring kelp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hasty fractal]

How do you fix this?

[somber cloak]

Please I need your help 🙏🏼

[lofty locust]

one guy killed me by grenade in teammate?...

grenade me and didnt want to help me reviving

this guy

He have to get ban for killed me in teammate

[chilly geyser]

Why pubg server updates are not appearing on my server?

[celest shadow]

Please use the in-game reporting function to report the player, @lofty locust. He will be punished accordingly.

[queen flicker]

hi back in season one and season 2 i have played pubg and i lost the account now i have a new account i found my old account. is there a possible way i can get the account back or anything in costermer service that will help. that account is very special to me i got it to ace in season 1 or 2 if i have remembered correctly.

ping with anwser btw

[bright violet]

I lost my account after unlinking with social media

[surreal nacelle]

i am truly agree with server lock feature.But i need to know is there any bug that users can change servers? i am asking this cuz there are posts & vid showing changing server using Room card.

[jolly forge]

when the new update ?

[night cloak]

@bright violet be advised that securing your account is your responsibility for further assistance you may contact customer support ingame

@jolly forge update for what?

[trim flame]

Pubg mobile India related date 😭😭😭

[sick shale]

@surreal nacelle We are aware of that bug, remember abusing bugs to bypass the restrictions is against terms of service.

[surreal nacelle]

If you are aware then it is fine.Fix that bug soon cuz i saw so many locals accepting that fix.

[sick shale]

It will be fixed as soon as possible

[somber cloak]

I want to disengage with this Email , because I don’t have it , can you help me please 🙏🏼🙏🏼 just I have the Facebook and Apple Id

[surreal nacelle]

It is better if you can release official notice like this you mentioned above.

[leaden coyote]

I know how to switch servers, will I be banned?

[night cloak]

@leaden coyote using bugs and glitches will lead your account to get permanently suspended

[leaden coyote]

But thousands of players have already done this and no one is banned

[rough pagoda]

Can't literally wait for PUBG mobile India haven't played for months this scks

[night cloak]

@leaden coyote as pubgm have been made aware of it they will get their punishment

@rough pagoda please move to the General section for discussion #chat

[leaden coyote]

@night cloak So you say it will be banned, can you guarantee it?

[weary gyro]

previous day in my bonus challenge my 9000 got deducted but i won't get any uc

[leaden coyote]

If you don't guarantee I will use this bug too

[night cloak]

@leaden coyote going against terms and regulations is strictly prohibited 🚫

[leaden coyote]

It is forbidden but pubg mobile does nothing about it

For nothing, only my account stays on a bad server@night cloak

[dire zinc]

hi, i have problem, my brother change server to Near East, but i play on europe, how i can cancel change i want to play on europe,

[night cloak]

@leaden coyote its your own responsibility i told you its against the rules what you do you will get punished for it

[steep cloak]

hi , i need one to help me

[night cloak]

@dire zinc you can't change servers you need to wait 60 days for more information refer to the pinned messages

@steep cloak please state your problem

[leaden coyote]

I think you can't do anything if you can't find a solution to cheats :(

[weary gyro]

@night cloak i also have problem but you didn't solve

[night cloak]

@leaden coyote please move to the general section for discussion for inquiry have been answered

@weary gyro what is it

[weary gyro]

@night cloak previous day in my bonus challenge my 9000 got deducted but i won't get any uc

[steep cloak]

I play in North America server, why do I find people playing in Europe and the Middle East, and I have chosen my server to be North America, why specify the server if I will find people from a different server ????

[half plank]

i dont like this update about the switching servers wait for another 60 days i dont like it

😭

[night cloak]

@weary gyro please contact customer support ingame

[weary gyro]

@night cloak brother i try no answer from them

[dire zinc]

@night cloak i understand but there is no solution,

[night cloak]

@half plank feel to report it in #old

@dire zinc you need to wait 60 for more information refer to the pinned messages

[steep cloak]

please answer me , all who with in the server are playing in Europe

[jolly forge]

@night cloak the new version

[night cloak]

@steep cloak feel free to report that in #old

@jolly forge the new update has been out last week

@weary gyro please refer to 5.4 #faq

[frosty pollen]

#questions

Dear Sir/Mam

Subject: Someone linked his email & phone (3rd links) in my Pubg account so I want to unlink that email & phone.

My Game ID: 5147399927
Nickname: 匚O千丨几

He linked his email & phone to my account so i can't remove or unlink that email & phone... Thats why he has access to my account so I want as soon as possible to remove/unlink that email & phone from my pubg Account...

I just want to login from my Facebook account that is already connected to that account...

Facebook Account Name :
Zabarqan Azhar

Sincerely
Muhammad Zabarqan Azhar

[candid lintel]

Mega sorry to do this. I asked for help in the support section and it said to go to to the game for help. I’ve reached out through game like 3 times and never actually get a response. Can an admin possibly help me get a response e

[night cloak]

When’s pubg gonna fix this stupid exit button glitch

[frosty pollen]

#questions

They asked me for my registration date with my Facebook account I checked my Facebook and told them the date the fb is showing but they continue to text me that I am providing wrong registration date

[night cloak]

@candid lintel i can try helping you

[young hinge]

@night cloak it's already fixed ..go to main control layout where you can adjust Ur button 😀

[candid lintel]

@night cloak thank you so much. The support ppl in game literally left me on read 🙃

[night cloak]

@candid lintel i guess they are investigating your problem

[candid lintel]

Ok cool thank you

[night cloak]

@candid lintel your welcome 🙏

Hi in a month there are 60 days but in pubg royalpass its 8 week so 8 week is =56 days but where are other 4 days. Do we get (daly free 10 rp and daly rp mission for 56 days or 60 days please replay and help

Please help

Hi in a month there are 60 days but in pubg royalpass its 8 week so 8 week is =56 days but where are other 4 days. Do we get (daly free 10 rp and daly rp mission for 56 days or 60 days please replay and help

[fleet cargo]

Guys when will PUBG MOBILE India releasing

[night cloak]

Hi in 2 month there are 60 days but in pubg royalpass its 8 week so 8 week is =56 days but where are other 4 days. Do we get (daly free 10 rp and daly rp mission for 56 days or 60 days please replay and help

[fleet cargo]

Guys when will PUBG MOBILE India releasing

[gentle bluff]

In a month there are 30 days

[fleet cargo]

Guys when will PUBG MOBILE India releasing

[gentle bluff]

@fleet cargo this server is only for global version

[night cloak]

Bro i wrote 2 month

[fleet cargo]

Where is india version send link

[night cloak]

Hi in 2 month there are 60 days but in pubg royalpass its 8 week so 8 week is =56 days but where are other 4 days. Do we get (daly free 10 rp and daly rp mission for 56 days or 60 days please replay and help

[gentle bluff]

Good job

@fleet cargo check dms

[night cloak]

Plese help

[spice sage]

need help

[rose vale]

How to leave rp team?

[night cloak]

Ya please help Hi in 2 month there are 60 days but in pubg royalpass its 8 week so 8 week is =56 days but where are other 4 days. Do we get (daly free 10 rp and daly rp mission for 56 days or 60 days please replay and help

😭

hello to be a content creator of pubg mobile you need to be over 18

??

Hi in 2 month there are 60 days but in pubg royalpass its 8 week so 8 week is =56 days but where are other 4 days. Do we get (daly free 10 rp and daly rp mission for 56 days or 60 days please replay and help

[chrome coyote]

Game and icons look choppy. Anyone can help?

[night cloak]

Parameter error while changing country/region

[tender portal]

Hi how can i request for royal pass upgrade to my friend ?

[night cloak]

how many fps will come from 8gb ram i3 nvidia 2gb ramgraphic card

[queen flicker]

hi back in season one and season 2 i have played pubg and i lost the account now i have a new account i found my old account. is there a possible way i can get the account back or anything in costermer service that will help. that account is very special to me i got it to ace in season 1 or 2 if i have remembered correctly.
ping with anwser btw

[quartz mural]

why there is only one server i play on two server i play rush on middle east and rank push on europe now i can only do rank push plz bring the previous server setting device iphone and wifi zong mbb plz tell me faste

[night cloak]

yes

[quartz mural]

plz tell me solution

[young hinge]

@night cloak in #481204134859505684 type .emu for emulator service 😀

[night cloak]

ok

.emu

[still cypress]

Log in where?

[tacit compass]

Pubg mobile india release date?

[still cypress]

ican,t long in

@glossy sable @bold siren

[night cloak]

Bonsoir, ça parle français ?

[storm flume]

Please refer to this channel's pinned messages for further information, @tacit compass:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

Do you have another social media account that is linked to your PUBG MOBILE account, other than Google Play Games, @still cypress?

[still cypress]

no@celest shadow

I am a simulator

[celest shadow]

What is your device?

[still cypress]

pc

@celest shadow

[storm flume]

You can now access #emulator-chat and #emulator-support, @still cypress. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Please use the #emulator-support channel instead.

[silent otter]

So i will tell it here then

I cant change the server

[celest shadow]

Can you check your basic settings (scroll down to the bottom) and send me a screenshot, @silent otter?

[silent otter]

Im sending it

[celest shadow]

You will need to wait another 58 days before you can switch to another server, @silent otter. There is no other way.

[charred oak]

When will the Tournament Tab available??

[silent otter]

No way

[minor saffron]

Bruh, thats stupid

[sick shale]

@charred oak Which tournament?

[charred oak]

@Rebel#9999 where we can convert tickets into UC

[silent otter]

Stupid updates

[minor saffron]

They didnt warn or anything that if you change server you need to wait

[heavy vortex]

they do. @minor saffron

Clearly written there

[silent otter]

Cant they change it back with updates

[minor saffron]

I mean who is gonna read that?

[midnight wolf]

Can i have urgent help from you? @dapper hemlock

[silent otter]

Like wtf

Makes no sense

[celest shadow]

Send your inquiry here, @midnight wolf. No need of mentioning anyone.

Please use the #old channel to share your concerns, @silent otter.

[minor saffron]

Ikr, i rather have last updates with server swich, pubg mobile just keeps doing worse and worse updates

[sick shale]

@charred oak Where are you from?

[midnight wolf]

Well, Suddenly my worth account that i’ve almost spend on it around 1200$ or even more got banned wrongly by the system without any reason.

[polar marsh]

@midnight wolf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[charred oak]

India

[fleet steeple]

from where i can get pubgm india discord server link

[storm willow]

Google @fleet steeple

[charred oak]

I have around 3000 coins/tickets which will be converted to 300 UC . they removed tht in last update before season 15 ended.

[storm willow]

#questions message @charred oak

[chrome coyote]

The resolution for the game sky, map and icons have decreased since the update. Is it a glitch?

[charred oak]

Duly noted Wraith lord.
Can u explain whether its available currently in global version for US accounts. (Talking abt Gcoins redeem option).

[minor saffron]

I dont have any abt coins or whatever in europe

[storm willow]

@charred oak idk, you may try asking In #pubg-mobile to other users.

[undone girder]

Hello sir/ma'am, i need help
I wanted to know is pubg account banned for using vpn ?

[night cloak]

The usage of VPN is not recommended, @undone girder.

[desert marten]

I was blocked for one day and all points were withdrawn, and I never violated the rules of the game

[undone girder]

I can’t play pubg mobile

[polar marsh]

@desert marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ornate condor]

@polar marsh india Verison ?

[night cloak]

please refer to this message, @ornate condor. <#questions message>.

[undone girder]

Same problem

[chrome coyote]

My graphics look choppy after this update.

[undone girder]

I am using vpn for playing pubg

[night cloak]

Feel free to provide your feedback in #old, @chrome coyote.

[chrome coyote]

VPN?

[night cloak]

You can change your server under basic settings.

[ornate condor]

Indian version ? Release date ?

[night cloak]

Wrong mention, sorry, @chrome coyote.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @ornate condor.

[urban charm]

I can’t login to my account because the verification code for my email doesn’t send.

[night cloak]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation, @undone girder.

[night cloak]

Try again later, the system may be busy.

You already changed it?

[manic pond]

Hi pubg mobile [phone] this is my friend account. He lost his 870 UC and it keeps deducting when get UC , Kindly help him .This all happened after he buyed Royal pass please help him.

Thank you

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @manic pond.

[silent otter]

Same

[manic quarry]

Do you know when PUBG India is releasing?

[silent otter]

I hope they gonna change it with a new update

[manic quarry]

Any news?

[night cloak]

Feel free to report it in #old.

[neon cliff]

Can anyone help me I changed my server to Europe when the new season started I played in eu like above 30 mafches.Now I played 4-5 matches with my friends to help them rank push in Asia and it automatically got changed to Asia for no reason.

[night cloak]

You may refer to this message, @manic quarry. <#questions message>.

Please share a screenshot of your server in basic settings, @neon cliff.

[neon cliff]

Okay @night cloak I'm sharing in 2 mins

[silent otter]

Well when are we going to have answers

[neon cliff]

@night cloak

I can show u the SS of results that all the previous matches I played are Europe.

[silent otter]

Have the same problem

[night cloak]

Please report this issue in #old.

[neon cliff]

It's showing my EU stats but server is asia

[mossy smelt]

Me too i hope 😭😞

[neon cliff]

@night cloak thanks for the help

@night cloak can I ask you something?

Can u explain this to me if u can I'll be greatful Numeric user identification,Device,Wifi, country

[warm flicker]

Can anyone tell me how to ban someone
I was playing solos and about 3 - 4 people teamed up
I got the video and the id of the person

[night cloak]

Numeric identification is the image attached, your device model, internet connection used and your country. The information is for the team so they can investigate the issue.

[neon cliff]

Mhmm internet connection??? I gave the ID info my country is UAE

Internet used is etisalat

That's all? @night cloak

[clear spindle]

State if it's mobile data or Wi-Fi.

[night cloak]

is gameloop banned

[neon cliff]

@clear spindle gotcha thanks for the help

[clear spindle]

@night cloak No.

[night cloak]

ok

[robust siren]

How Can A country be able to get their own server in PUBG? Like India has It's own server..

[neon cliff]

I have done it in feedback bugs @clear spindle

[robust siren]

@vagrant forum

[idle turret]

Someone is hacked my social accounts and accessed my pubg mobile account and unlinked my social accounts,now I can’t even login.also the in game customer service is not responding @young hinge

[zinc mulch]

What is the solution for Error 214

[vagrant forum]

That is considered by Tencent officials, @robust siren.

[limber prism]

I clicked on the Asian server but I live in Europe I don't have the right to change please help

[inner night]

How to participate in PMPC Qualifying matches ?

[minor saffron]

You have to wait they are getting so many reports of accidental server change that they have to do something

[neon cliff]

@vagrant forum if you don't mind can you check #old I have sent the information that the bot asked

[inner night]

How to participate in PMPC Qualifying matches ? <@&639889499718942720>

[viral meadow]

.

[young hinge]

@inner night don't tag community team

[minor saffron]

Im pretty sure they will make it so you can change it twice in 60 days bcs if you change it accidently so you still can change it back

Atleast i hope they fix their server change thing

[inner night]

Why ?

How to participate in PMPC Qualifying matches ? @spring void

[minor saffron]

Still im pretty sure they will fix it, and make it so atleast you can change it back if you accidently changed it

[winged bridge]

Can you please stop the automatically download options?

[minor saffron]

For now we have to wait and see

[winged bridge]

Everytime it starts automatically and my ping become high because of it

[minor saffron]

I understand why they brought it but they had to think and use brains that alot of people would change it not knowing about those 60 days and about server change bugs

So they had to atleast get 1 more free serverchange

Same, i changed bcs wanted try erangel metro royale solo and well im now stuck in 300ms server

[young hinge]

For off related topics please go to #chat

[neon cliff]

Oh sorry I forgot.

[idle turret]

Someone please help me

[vagrant forum]

@neon cliff, yes that's fine.

[vagrant forum]

You will have to wait for 60 days.

[spring void]

@inner night play classic matches with your registered squad, join pakistani regional community from #735483472432594994 3.1 for more info.

[inner night]

Tier requirements?

[spring void]

Platinum V in asian server. @inner night

[vagrant forum]

Every player was allowed to change their server freely on their own once. It was also clearly mentioned that players won't be able to change it for the next 60 days. You can't 'accidentally' change it unless you're being extremely careless.

[sturdy ingot]

My account has been banned 10 years what should I do please help me

[polar marsh]

@sturdy ingot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[modest ibex]

hi how do i exist RP Team

i wrongly crate but only me at the moment

[jagged bolt]

when will metro work for emulator
i mean the one that keeps saying beta but works for mobile and not emulator

[rare wedge]

Hi pubg official page
I already give all information to pubg customer service and he give me 60 days time but hacker every day logining my account i lost my account before 60 days whata i can do i am already supend many money in this account
Kindly solve my hack account issue ASAP

[sick shale]

@modest ibex You can't leave if there are 2+ players in the team

@rare wedge Please state your issue to customer service.

[modest ibex]

only me

i want to join with friends

@sick shale how do i leave

[glossy stone]

From where we can contact game developers ?

[storm flume]

Please refer to subpoint 5.3 in #faq for further information, @glossy stone.

[sick shale]

@modest ibex

[modest ibex]

got it thanks

[sick shale]

Always read event rules

[rare wedge]

I am already shared all informatin custmer service and he gave me 60 days tume but i want to solve my issue ASAP Because hacker used my account every day thats why now i am come here and shared infirmatin to you which one i am already claim issue to pubg service customer

[sick shale]

@rare wedge We're not affiliated with the customer support in-game. There is huge amount of support requests and you have to wait patiently for your request to be processed.

[rare wedge]

And he changed my pubg account name ,flag and every day login my account if u want more information from me i can guve you all information

[sick shale]

Only customer service can help you with this issue, we can't do anything

[rare wedge]

I am agreed with you but if i am lost my account unfortunaly then what is the sloution or what i can do to recover my account

[rare wedge]

How this is possible you have a big palateform for this game and no another solution possible

[steel wing]

@celest shadow

I got it again 😑

@sick shale or maybe you can answer

[iron fog]

Is it me or is the metro being tested

[celest shadow]

Did it change your game sound quality, @steel wing?

[steel wing]

Nah

[rare wedge]

Hi rebel kindly support for my issue

[celest shadow]

Can you send a screen record of you firing an M416 and driving a Dacia, @steel wing? I would like to hear what you are hearing.

[steel wing]

Excuse me,But I do know how they sound in ULTRA HD AUDIO

Especially in ULTRA HD AUDIO we can hear the backpack ornament moving or im wrong

[limber prism]

im not assian l should play europe l cant wait 60 day

[steel wing]

@celest shadow

[celest shadow]

Very well then I am unable to assist you any further in this regard, it might just be a device issue, @steel wing.

[steel wing]

Ok thanks!

[celest shadow]

You will need to wait 60 days before you are able to switch servers, @limber prism.

[limber prism]

Thx 🙂 @steel wing

[steel wing]

Nooooo :(

I guess I should write that in #old @celest shadow

the Server trick which must be fixed

[celest shadow]

Yes, those are unauthorised methods to bypass the restriction. Feel free to share your concerns in #old.

[dreamy zinc]

anyone know if pubgm is going to fix or change the fixed server thing because I accidentally changed server.😒

[nova adder]

Perhaps there are any problems with your anti-cheat, or with my client, but my account were banned after the start of season 16. I'm more than sure that your anti-cheat bot was wrong. Help me please, I invested money in a paid royal pass, and I played without disturbing anyone.
But in the end, they killed me in solo FPP and kicked me out of the match, allegedly for "afk", and then they said that my data had changed and I was disconnected from the game. I honestly don't know what could have happened. I did not modify the data, I did not modify the game, I did not use any software. I can prove it by any means. Absolutely. Thanks in advance, I hope you can help me.
ruValerka – nickname in my account.
if I am at the wrong address, please help me connect with the administrators or moderators of the game to clarify these circumstances. thanks.

[polar marsh]

@nova adder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[iron basin]

@steel wing that room thing is done intentionally so that players from different region can enjoy rooms with better ping

[dreamy zinc]

I know but I accidentally switched from NA to EU so my games are now in EU

[iron basin]

Good to know!!

[night cloak]

do you lose your weapons/armor when you die in metro royale?

[steel wing]

@iron basin Im saying what others told me move to #chat for further discussions

[still river]

#questions how to unlink mobile Number and Email in Pubg mobile please Guide

[celest shadow]

You have a chance to lose some of your equipments such as your vest, helmet and weapons. However, you will lose all the items you brought with you and the items you have looted except for the items you kept in your lockbox, @night cloak.

You cannot unlink your e-mail or phone number at the moment, @still river.

[night cloak]

thanks

[celest shadow]

You are welcome.

[iron basin]

@night cloak it's like escape from tarkarov

[still river]

#questions but that’s not good please available Email and number Unlink option because some time we gives logins to our friends and if hi linked Email or phone number then he hacked our accounts.

[gilded citrus]

I have a question: so when i check players or my own profile, it only shows europe and cant switch server, which mean I cant look at stats in other sever. Did they change that on purpose or is it a glitch for me?

[lethal patrol]

Any news about pubg mobile india ?

[celest shadow]

Account sharing is against PUBG MOBILE's Terms of Service, @still river. Please refrain from doing so.

[still river]

@celest shadow you are right bro but sometimes we just login for playing on friend mobile

[celest shadow]

At the moment, it only shows yku the server which you have locked in, @gilded citrus. No idea if this is a bug or intentional, but feel free to report this in #old.

We still do not allow such actions, @still river.

[storm flume]

Please refer to this channel's pinned messages for further information, @lethal patrol:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[still river]

Also sometimes we needs to attach another email or changed our number

[cobalt needle]

My pfp changed to the default newbie pfp. I tried a new pfp but when I click on it it’s still the newbie pfp

[bright violet]

He guys is @ALICE from pubg mobile support team???

[thorn elm]

1. Server lock is one of the worst ideas you have had, it ruins the gameplay for certain times, for example, those in the u.s. that play late or early and want to play in Asia servers and change it during the day because of matchmaking.
   And player are stop playing game and uninstalling the game, so @polar marsh try to remove this feature its very ridiculous idea as you see from players perspective. The developer was in crazy mood who think this.

[ember skiff]

What Is This

[storm flume]

Please refer to this channel's pinned messages for further information, @ember skiff:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[clear spindle]

@bright violet yes??

Provide that in #old, @thorn elm.

[ember skiff]

What is this tell me ?

[clear spindle]

#questions message

[frozen axle]

Hi.. KRJP server for wich countries?

[ember skiff]

I have no friends in game i want to change in Europe for rank and middle east for fun

[bright violet]

Are you sure??

[clear spindle]

@bright violet can you post their Discord user ID ??

The one you said is not.

Well then you can use one server for now, @ember skiff.

[night cloak]

why did pubg put server lock

[bright violet]

@midnight prism92

[clear spindle]

Can you post the screenshot of their profile??

[night cloak]

why did pubg put server lock

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[clear spindle]

The user is not a staff, @bright violet.

[bright violet]

Thank you so much, my acccount was hacked and he told me that he can help me and he ask for my gmail and password

[last ore]

How to solve this problem

[clear spindle]

Block that user, @bright violet. And never share your account details with others, also contact in-game customer service for account related issues.

Seems like an internet issues which fails to load the page, @last ore try reopening the page and wait for a few minutes.

[bright violet]

Thank you so much bro i already contact to customer support in game

[last ore]

I have tried many times it is happening from season 15 onwarda

[clear spindle]

Report that in #old.

[idle turret]

Someone hacked my social account and taken my pubg mobile account,I already tried to contact the in game customer service but there’s no response.the hacker has already renamed my account,removed game friends. Please help me @clear spindle

[clear spindle]

What are the Login methods and can you still access to the account??

[jolly hemlock]

和老婆me

@lime juniper

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @jolly hemlock. Remember to read through #faq before asking questions in the support channels.

[jolly hemlock]

my account got banned without any usage of hacks

[polar marsh]

@jolly hemlock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[visual axle]

Bro mane apne global account me country region change krke Germany kr dia tha or ABI 13 din . H to kya mere pubg mobile India me data transfer aaram se ho jayega na ?????

Plzzzz help me

[storm flume]

Please do not use languages other than English, @visual axle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[visual axle]

Ok sorry

My problem is I have changed my country region to Germany so I want to know that my global I'd data is transfer to my pubg mobile Indian version or not

@storm flume

[storm flume]

Please refer to this channel's pinned messages for further information, @visual axle:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[violet mist]

When I want to move on to the other 2 missions after finishing a certain task in the subway mission, "the situation of this player is abnormal." error occurs. what is the reason of this ?

[pulsar jolt]

My account has been exposed to the Band and I have not used the Hack, please unlock the Band

[polar marsh]

@pulsar jolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[visual axle]

My problem is I have changed my country region to Germany so I want to know that my global I'd data is transfer to my pubg mobile Indian version or not

[storm flume]

Please refer to this channel's pinned messages for further information, @visual axle:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[royal trellis]

How I can update

Pubg

[frozen axle]

Can anyone tell me KRJP server for which country's

[royal trellis]

Japan Korea Taiwan

[celest shadow]

Korea and Japan, @frozen axle.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @royal trellis.

[frozen axle]

@mighty meadow of what

[bright violet]

My pubg mobile account was hacked and hacker change my two social media account and I can’t access my account with social media accounts i just access my account with my email that i was linked. So hacker do not let me to unlink those two social media accounts please any one can help me??? 🥺🥺🥺

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @bright violet.

[frozen axle]

I want work her

Because so many people have problems and no one give him salutations

[bright violet]

I contact with customer support via the in- game but it may take longer to respond i am afraid that hacker run cheat on my account and my account got ban 🥺🥺

[cold basin]

the metro royale results have not been finalized help

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @bright violet.

[sick shale]

@cold basin What do you mean

[cold basin]

when i start to play metro royale it says on top the metro royale results have not been finalized. cannot start

[sick shale]

Screenshot?

[frozen axle]

How i work here

[sick shale]

@frozen axle What do you mean?

[marsh kraken]

Check #735483472432594994 .

[frozen axle]

@sick shale i want help people because no one help them very well so i want work her to help them

[cold basin]

how can i fix this

[glossy sable]

You are free to help as long as you provide accurate information and do not interfere with staff, @frozen axle.

Good thing I said accurate information.

[cold basin]

I cant go back to the other map too

says same thing

[sick shale]

@cold basin Restart the game and try again

[cold basin]

I did and i deleted it too

didnt work

[sick shale]

When and how did you get that message

[frozen axle]

Choose bacis

[cold basin]

Idk

[sick shale]

@frozen axle Don't interfere please, read the DM from @storm flume

[cold basin]

after the game i reset the pubg window and came back

[frozen axle]

@sick shale i want help him

[cold basin]

For some reason now im level 1

[sick shale]

Then choose the first map (Basic one)

Are you using a guest account?

[cold basin]

Wont let me

[frozen axle]

@sick shale see it work for him why give him bad salutations

[normal fulcrum]

Can you make a video of the issue @cold basin?

[cold basin]

No game center

[night cloak]

Match not starting tried with different ISP’s too

[normal fulcrum]

Make sure you have stable internet connection and ping @night cloak. This issues are caused due or desync and packet loss

[normal fulcrum]

You're saying you have already tried reinstalling the game, right?

[cold basin]

yea

[sick shale]

Can you please check if Metro royale map is downloaded?

Settings > Download

[cold basin]

it is

[normal fulcrum]

Looks like something is bugged in the mode. Since the Metro Royale mode is still in beta, facing bugs is common. Feel free to report the bug in #old along with a description, the video as proof and below details

Character ID
Country
In-game region
Mobile Data/Wifi

[cold basin]

@normal fulcrum cant it has slowmode on and i havent even made a single report

[normal fulcrum]

Let me check

[night cloak]

Tried with several isp but same

[normal fulcrum]

What's your country? And your in-game region?

[twin ginkgo]

I accidentally clicked on Europe server in server dropdown menu in room, without any confirmation my server changed to Europe for 60d. And i can't change it back to Asia.

Add confirmation box atleast on the server selection page inside room.

Please help me and change my server back to Asia as i am having very high ping issue now and unable to enjoy the game.

[normal fulcrum]

Looks like the channel is getting restricted as you have recently joined the server @cold basin. Please post the details here and I'll update it in #old on your behalf

[cold basin]

Cant play anything on Metro Royale because of a bug

ID:510791869
United States
North America
WiFi

[night cloak]

Any one from the company i can talk to

[cinder niche]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cinder niche. Remember to read through #faq before asking questions in the support channels.

[night cloak]

When they will fix metro story mission?

[bright violet]

My pubg mobile account was hacked and hacker change my two social media account and I can’t access my account with social media accounts i just access my account with my email that i was linked. So hacker do not let me to unlink those two social media accounts please any one can help me??? 🥺🥺🥺

[blazing sable]

hi i keep getting banned for 10 minutes with this error and i have the latest gameloop

[storm flume]

You can now access #emulator-chat and #emulator-support, @blazing sable. Revert this at any time by sending .emulator in #481204134859505684.

[waxen zealot]

Please any one help me this thing is finished from 5 min and I play one match and come again

@olive dove

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @waxen zealot.

[night cloak]

Pakistan, Region and server asia

hello

i do not know why my account got banned i did not cheat at all and did not
break the roles!!
this is my id: 5286957860
can you check please and tell me why?!

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clever bane]

<@&481161015728406538> story mission is not counting more than 1

[storm flume]

Hello, @clever bane!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

Hello, tell me what to do if I bought a royal pass and accidentally put on Anna's costume, but wanted Artem? I haven't fought with Anna yet

[olive dove]

@night cloak you can redeem the other outfit once you reach RP 100 [it will cost 2475 RP points].

[keen wagon]

Hesabım hile olmama rağmen banlandı düzeltebilir misiniz???

[night cloak]

Is it possible through technical support or in some other way? I just really wanted Artyom's suit, but for some reason Anna took it, but I won't get 2475 points :(

[storm flume]

Please do not use languages other than English, @keen wagon. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[olive dove]

@night cloak I am sorry, but I do not think this will be applicable. You may have a look on this announcement:
#news message

[night cloak]

but I wasted my money to get something that even I did not choose? Brad ..

[jaunty quarry]

Why igot 10 minutes ban?

[night cloak]

Please explain to me why on gods earth do I have to remake my hud every time I logon to the game like it’s really annoying and stupid buttons magically moving stuff disappears you can only see half of some buttons

[olive dove]

@jaunty quarry avoid using the word ban in the support channels.
Regarding your inquiry,make sure that you have a stable network connection or contact your ISP to resolve this issue.

[night cloak]

Where can I go for help in this matter?

[olive dove]

Well, i have already answered you. @night cloak
You may contact the in-game support for further assistance.

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[keen wagon]

Robot ile değil gerçek bir insanla muhattap olmak istiyorum

[storm flume]

Please do not use languages other than English, @keen wagon. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fair gull]

Anyone here

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fair gull. Remember to read through #faq before asking questions in the support channels.

[keen wagon]

Can I deal with a real person, not a robot?

[night cloak]

Sorry for the slightly stupid question, but which sub-topic to choose to write to technical support, and how many examples you will have to wait for an answer

[olive dove]

@keen wagon how can i help you?

[fair gull]

I have question related metro hero achievement.... I have kill 2 monster in 2 match but not count is there is some glitch??

[olive dove]

@fair gull let me check.

@night cloak you can open a new chat with CS to explain your issue, ratherthan selecting sub-topic.

[keen wagon]

I think my pubg account has been unfairly banned. @olive dove

[polar marsh]

@keen wagon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive dove]

It works fine, @fair gull.
Please try again and you may record a video if the issue presists.

[fair gull]

@olive dove okay next time i record video

[night cloak]

Can I delete a question in in-game support? they ignore him

[olive dove]

The ticket will get closed after some time, so you can start a new one. @night cloak

[night cloak]

how long will it take to close? wrote once on Tuesday 17 November

@olive dove can you assist me with something?

[olive dove]

Sure, @night cloak .
How can i help you?

[night cloak]

how long will it take to close? wrote once on Tuesday 17 November

[olive dove]

@night cloak it varies from a day to few days.

[night cloak]

Buttons on my hud has been moving @olive dove whenever I reload the game I save it then after a few hours my old hud pops up

[winter sparrow]

Hello, I have a problem. Changed the server by mistake. Please change it to Europe. My name is the game: 『VO』 JOKE® / ID: 5159028841

[olive dove]

@night cloak do you use your account from other devices, or only this one?

[storm flume]

Please refer to this channel's pinned messages for further information, @winter sparrow:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

I used it on my old iPad @olive dove

But as of now I only use one device

[olive dove]

I see, i can't see any reason for this to happen if you already saving your layout. Let me check with the staff, if someone knows the solution for this issue. @night cloak

[neat basalt]

You cant change servers after 60 days

[olive dove]

@night cloak did you try to clear the game cache memory and repair the game client?

[winter sparrow]

Hello, I have a problem. Changed the server by mistake. Please change it to Europe. My name is 『VO』 JOKE® / ID: 5159028841

[winter sparrow]

Thanks bro

[fair gull]

@olive dove I want to share the video clip

[olive dove]

Upload it to any hosting website[e.g. youtube] and share a link.

[heavy vortex]

What is the use of the Store button in Metro royale mode in loadout

[neat basalt]

Store stuff

[heavy vortex]

store where?

[neat basalt]

Backpack

I think

[heavy vortex]

ohh🥲

and these items? in classic metro

[neat basalt]

Which

[night cloak]

The game would load way too fast

[heavy vortex]

The chemical and Nixie watch and stuff u get when u visit underground

[neat basalt]

Honestly i have no idea

[olive dove]

Rather than using drag and drop, store button is used to love items from your load out to your bag.

[heavy vortex]

I c and the classic items

[olive dove]

I haven't play classic yet, let me check @heavy vortex

[heavy vortex]

oki

[fair gull]

Check

[olive dove]

I checked on my account @fair gull , i killed a monster and it has been counted.

That's why i am asking you to record video proof so you can report it as a big or glitch in #old.

[heavy vortex]

I just completed it.

[fair gull]

@olive dove I have video but can't share here

[night cloak]

click the image icon on the bottom left

then u can share it here

[storm flume]

Please refer to subpoint 5.2 in #faq for further information, @fair gull.

[olive dove]

@night cloak i think the issue might be the video size, thank you for your input.

[night cloak]

i got a bug to report

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

@olive dove i still get hackers from the server lock its not usefull they have different accs for different servers

so if they get ban on one

[olive dove]

@night cloak feel free to report your feedback in here #old ,you may fill this survey as well:
https://pubgmobile.live/mursurvey

[tacit gyro]

Aim hack/wallhack

[storm flume]

Hello, @tacit gyro!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[olive dove]

@heavy vortex
Those are mission items that can be used in the metro event [back to the aurora event].

[marble urchin]

@celest shadow @night cloak i submitted both clips of me getting exploited and also me finding the exploit of how they got outside the map to the #old channel aswell as the report a cheater form on the website.

[frank creek]

• My account has been hacked and I don’t know about it. Some used my account in PUBG and play with it and I get my link account back but I find my account is banned. please un banned my acccount
  ID:528‪0616100

[polar marsh]

@frank creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[thorny pine]

hello i need some help my account linked with twitter and can't add another thing .. so i remove twitter but i linked it with mail so after i unlinked twitter i still can't login with mail or account will removed .. and after i remove twitter i can linked it again with facebook and google or no

[tacit gyro]

Reported cheater 3 times all different match. Reported with evidence. And still nothing. Nice job tencent

[violet silo]

also i have a problem with the lean buttons not showing up after i enable it. i have configured the layout and everything and it doesn't pop up

[fair isle]

bro what?

[violet silo]

this is my main question: is there a known button glitch or some type of glitch that doesn't allow me to open the 3 crates in Domination mode? i checked my button layout and everything but i cant open the big crates in domination mode

[sick shale]

@violet silo Which crates?

[violet silo]

u know, the big 3 golden crates?

the only big crates that are big

[night cloak]

@marble urchin Great

@tacit gyro It takes some thing to sort things out and get them banned feel free to add your feedbacks on #old .

[storm flume]

Hello, @violet silo!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[sick shale]

A recorded video of the bug happening would be better

[violet silo]

i was wondering if there was a known fix or bug

as in if anyone has reported it

or is it just me

[sick shale]

@violet silo Yes, I just checked and there are few reports on that.
Please submit a report in #old and make sure to include the following details:
▪︎Numeric User Identification
▪︎Device
▪︎Wi-Fi/Cellular
▪︎Country

[violet silo]

mk

ty

[night cloak]

Hey, I wanted to confirm if I could copy my Arena Layout to my Classic TPP Layout?

[sick shale]

No, you can't

[night cloak]

Can I add a feedback on that?

[sick shale]

You can do the opposite, Classic TPP > Arena

[night cloak]

No, I need Arena>TPP. My TPP Settings got resetted.

[sick shale]

Sure, feedbacks are always welcomed in #old

[night cloak]

There's a content in tiktok which promotes cheating, however before you said it was going to be taken down if reported, and I reported and it says
We reviewed your report
We found that the reported content doesn't violate our community guidelines . Lmao

[thorny vector]

I took the band, but I did not do anything

[polar marsh]

@thorny vector:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[daring cedar]

Can someone help me?
In the new metro game mode im at lvl 8 and the que wait time for me is very long in the undercover mode and the lvl 8 event.

[tacit gyro]

Another one q13 and still not baned :))) aimbot

[storm flume]

Hello, @tacit gyro!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[sick shale]

@daring cedar It takes time due to low amount of players in this mode.

[thorny pine]

@sick shale can you help me with this

[sick shale]

@thorny pine Unlinking feature does not work if there's only one social media account linked

[daring cedar]

@sick shale I've only been able to join one undercover mode and haven't been able to join any of the lvl8 game modes,

Takes too long waited 6 minutes once

[analog socket]

@sick shale help pls

[night cloak]

You can't change region for 60 days . All you can do is wait.

Um wut is this metro wut rewards will we get and with that cash we cant by clothes to wear like forever?

@sick shale

[sick shale]

Which rewards, can you elaborate please

[night cloak]

In metro royale will we get rewards

And wuts the use of the cash we can't buy rewards with them?

[sick shale]

Metro cash you mean?

You can buy equipments and supplies from the black market

[night cloak]

@sick shale so we can't buy rewards?

[sick shale]

You can earn rewards by leveling up and completing missions, to do these things faster or easier you need good supplies and equipments which you can buy from the black market, that's the use of metro cash

[tacit gyro]

After one week of reporting that i cant go play metro royal and tdm i still cannot. No one cares. No respond no nothing :)

[night cloak]

Ok ty

[muted river]

Hi

When was released pubg mobile Indian version

[storm flume]

Please refer to this channel's pinned messages for further information, @muted river:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[zealous galleon]

When will bonus challenge come?

[muted river]

Mobile

[night cloak]

Refer to this @muted river #questions message

[muted river]

When was released pubg mobile Indian version

[gray prawn]

Is there any problem in redeeming uc bonus challenge

[brisk sail]

I got this but when I restart game account transfer doesn't showing

[zealous galleon]

Does any one reply me

[night cloak]

@muted river
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

No ETA @zealous galleon .

[night cloak]

Hi

! rank

Use the command !rank on #481204134859505684 . This is a support channel @night cloak .

[honest girder]

How do i unlink my mobile number from pubg???

[viscid nest]

Is it real pubg mobile Indian game will come in india??

[night cloak]

@viscid nest
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

@honest girder Unfortunately you can't unlink your mobile number from PUBGM now . You can try contacting customer service in-game for a possible of unlink.

[gaunt badge]

is there anyway to leave an rp team and join another with someone else i made my own on accident and wanna join my friends

[night cloak]

I have doubt i changed my server from asia to Europe which means if i come gold in Europe server and complete the mission will i get the outfit

Because it is showing this

For solo and duo it shows asia but only squad is europe why?

@night cloak

Some one help

[normal fulcrum]

As long as rewards are shown in-game, you will get it

[torn plover]

How to download PUBG MOBILE CLIENT?

[night cloak]

No @gaunt badge You can't leave .

[normal fulcrum]

#news message

@torn plover

[torn plover]

Thx

Sorry but this is for Android users

[gaunt badge]

@rustic kelp that stinks i made mine on total accident to

[torn plover]

Im using ios

[normal fulcrum]

You have to download through App Store

[neon cliff]

Can I ask you something@normal fulcrum ?

[normal fulcrum]

Feel free to post your feedback in #old @gaunt badge

[night cloak]

Go ahead Fury. He's here.

[neon cliff]

Yesterday there was bug related to the game.i choose my server as EU when the new season started and played alot of matches yesterday I played few matches like 4-5 with my friend in asia to help them rank push.After some period of time my Server automatically got changed to Asia.

I have submitted my issue in feed back bugs with the required information but no reply

[normal fulcrum]

Well the feature is new and some difficulties are being faced rn. But the team is already aware of the issue and they are working on a fix. It should be fixed soon

[torn plover]

Sorry but it is not there

[neon cliff]

@normal fulcrum Oh okay, thanks for your concern :).

How much time though :'( I wanted to push my rank

[night cloak]

@normal fulcrum but why is it showing asia for solo and duo and for me when i downloaded pubg it was 700mb then without downloading resources it came 3gb

And i had to download resources cane 5gb

[normal fulcrum]

Well we cannot give you a time @neon cliff since we are not affiliated with them. We forwarded the issue and they acknowledged it. That's all can be done

[neon cliff]

Aight

[night cloak]

@torn plover Mind trying this link?
https://apps.apple.com/bn/app/pubg-mobile-metro-royale/id1330123889

[normal fulcrum]

Try reinstalling the game @night cloak

[night cloak]

Pubg banned in india i reinstalled only

[normal fulcrum]

Reinstalling is the only solution I can suggest

[tidal ember]

I redeemed 100uc for 1000 battle coins but uc not transferred to my account please help me

Hello please help me

Anyone is here

[onyx dagger]

Please contact Customer Service in-game, @tidal ember.

[fervent cairn]

I recently changed country India to indosia is there any problem by login in pubg mobile indian version?

[tidal ember]

I contacted customer service in-game but no use,@Newo

[onyx dagger]

Please refer to this channel's pinned messages for further information, @fervent cairn:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

Did they reply, @tidal ember?

[night cloak]

I’m playing for conquer and now I’m in top 5 but problem is I can’t be conquer, can you help me ? @onyx dagger

[onyx dagger]

If they didnt, Kindly refer to #faq 5.4, @tidal ember.

Can you please show a screenshot, @night cloak?

[night cloak]

@onyx dagger Hey listen I got ban Or something?

[tidal ember]

They not replied to me Just showing related topics,@Newo

[night cloak]

@onyx dagger look my points bro ?

[onyx dagger]

When they are showing you the related options, You may type No, Nothing worked and then state your issue, @tidal ember.

I think you should wait for the refresh, @night cloak.

[night cloak]

I know but doesn’t work bro @onyx dagger

I tried

The refresh is from the game itself, not you refreshing the rank.

[copper vapor]

When the Indian PUBG will come we are all waiting please bring it fast

[night cloak]

Refer to this
#questions message

[onyx dagger]

Patience, @night cloak.

[night cloak]

@night cloak if I play more can still stay in conquer ?

[onyx dagger]

Please refer to this channel's pinned messages for further information, @copper vapor:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

Feel free to play more, You'll be ranked according to your points soon, @night cloak.

[copper vapor]

Thank you for referral

[burnt jolt]

Hi

[onyx dagger]

You're very welcome, @copper vapor!

Hello, @burnt jolt!
Kindly State your issue.

[short pilot]

I need to know how to talk to someone about being double charged for the S16 season pass. I've tried customer support in the app and it says an expert will get with me shortly. 2 days later and still waiting. Then I send an email, but it tells me to go to the app. Any ideas?

[polar shell]

Many of the paid hackers kill me i have thier id and name @vagrant forum

[heady pilot]

When will trailer release

[night cloak]

Hello, @polar shell !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

[onyx dagger]

Kindly refer to #faq 5.4, @short pilot.

I didnt get you, @heady pilot. Trailer?

[heady pilot]

Pubg mobile india

[short pilot]

Thank you @onyx dagger . What is considered a reasonable amount of time with them?

[onyx dagger]

Please refer to this channel's pinned messages for further information, @heady pilot:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

[heady pilot]

Ok

[night cloak]

No ETA @short pilot . It may take a few days to weeks.

[warm basalt]

Anyone know pubg India release date

[onyx dagger]

There is no exact time for that, @short pilot.
They recieve a lot of reports and claims in a Day. But if they didnt reply in a Week, Feel free to send them a Remainder message.

[short pilot]

Really? Wow

[night cloak]

Please refer to this channel's pinned messages for further information, @warm basalt .

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

[grave parcel]

@warm basalt Keep your Eyes on PUBGM INDIA Social Media Handles.

[warm basalt]

@warm basalt Keep your Eyes on PUBGM INDIA Social Media Handles.
@grave parcel
Will we get our old account in that
Or do we have to start all over

[onyx dagger]

Kindly Refer to the Pinned messages of this channel, @warm basalt.

[honest yacht]

Any updates about pubgm india?

[storm flume]

Please refer to this channel's pinned messages for further information, @honest yacht:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[torpid falcon]

So I'm having this issue where whenever I select a challenge and press enter site in the new Erangel Metro event page, it says Player's Status is abnormal and doesn't let me start the challenge, I did do the first one but now I cant start the next one, any help is appreciated!

[left drum]

please bring back bonus challenge it's been a long timr

[onyx dagger]

Please refer to this channel's pinned messages for further information, @left drum:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

That can be because you havent met the requirements to play it, @torpid falcon.

[torpid falcon]

And how do I know what the requirements are?

Or how to fulfil them

[onyx dagger]

So you can see that, When you pick one part, You will need to complete the missions of it in order to proceed to the next part.

And that's how it works.

[torpid falcon]

I already did that, I completed the mission for the first one and now I cant select the next one

[onyx dagger]

OR, You may try Restarting the game.

Or Try again after some time.

[night cloak]

Any body help me

[onyx dagger]

I already did that, I completed the mission for the first one and now I cant select the next one
I think you should Try again later, @torpid falcon.

Hello, @night cloak!
Kindly State your issue.

[night cloak]

My pubg id is banned

[torpid falcon]

I was trying it yesterday and its still not working

[twin ginkgo]

I accidentally clicked on Europe server in server option in room, without any confirmation my server changed to Europe for 60d. And i can't change it back to Asia.

Add confirmation box atleast on the server selection page inside room.

Please help me and change my server back to Asia as i am having very high ping issue now and unable to enjoy the game.

My ID number is 5167915264.

[onyx dagger]

Try again after some time, @torpid falcon.

[night cloak]

Hi in 2 month there are 60 days but in pubg royalpass its 8 week so 8 week is =56 days but where are other 4 days. Do we get (daly free 10 rp and daly rp mission for 56 days or 60 days please replay and help

[onyx dagger]

Your server is now Europe, @twin ginkgo. In order to change it back to Asia, You need to wait for 60 Days. That's the only way.
Also, Feedbacks are welcomed in #old.

[torpid falcon]

I said I've been waiting for it since yesterday, its been like this since yesterday

[onyx dagger]

We cannot actually tell when will the Royale Pass end, @night cloak.

[clear spindle]

Are you sure about that??

@night cloak The RP ends on 17/01/2021

[twin ginkgo]

But that's a scam, it didn't show me i am changing my server permanently for 60d.
I am facing high ping issues from then, please help as this is game's fault

[onyx dagger]

@clear spindle Dms

[clear spindle]

For??

[onyx dagger]

Explaining???

Nvm.

[clear spindle]

Hmm.

[twin ginkgo]

Even you can confirm this bug or error, Please help

[clear spindle]

I does shows that you'll be able to change after 60 days.

You gotta be careful when going through the Settings.

[twin ginkgo]

It didn't show that just try yourself
Go to room option and select any server from dropdown list
It never asks i am changing it for 60days
It just changed instantly

[lunar crag]

Does ipadview app give band

Ipadview

[clear spindle]

@twin ginkgo Report that in #old.

@void drum Exploiting bugs and sharing those will result in a ban.

[clear spindle]

That goes to #old.

[storm flume]

Use of unauthorized third-party software or methods, @lunar crag, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[lunar crag]

@storm flume ok

[vale forge]

@Error 403 need help I am from India my account in Pubg is from United kingdom pls transfer my all data from global version to indian I am from Indian I live in United kingdom now so my account is of United kingdom.
Now I am going back to I dia but global version is ban there so pls transfer my account
My account
I'd 5522535773
Name NINJA TOXIC
Pls help me I am a gamer my all skins will disappear pls helppra

@vital sluice
@Error 40
@sober

[clear spindle]

For such keep an eye on this post, @vale forge: https://www.pubg.com/en-us/category/announcements-en-us

[vital sluice]

Also, @vale forge stop spamming this everywhere.

[torpid falcon]

This is the issue Im having

[night cloak]

How to get pubg india discord serverlink

[storm flume]

You can now access #emulator-chat and #emulator-support, @torpid falcon. Revert this at any time by sending .emulator in #481204134859505684.

[clear spindle]

@night cloak Google it.

[vale forge]

Ok plz 🙏 help I want to migrate my account to global version to Indian version
My I'd 5522535773
@vital sluice
Can you help me

[vital sluice]

The Indian version isn't even here.. stop asking this to us.

[vale forge]

The migrating process is going on so I am telling@vital sluice

[night cloak]

@vital sluice #discord

[vital sluice]

You are telling that by seeing some youtuber post screenshots? Please wait for any announcement on Indian server and you may ask there for any queries related to Indian version, @vale forge.

Just search for it in google, @night cloak.

[quiet basin]

Better Google it ...

[golden mauve]

<@&639889499718942720> please bring back all server

[vale forge]

Can you give indian discord link@vital sluice

[vital sluice]

Search in Google.

[night cloak]

Ok found it

[vital sluice]

You can post your feedback in #old without tagging the community team, @golden mauve.

[honest girder]

How to unlink mobile number from pubg id????

Anyone plz help how to unlink mobile number from pubg id

[vital sluice]

Is it not possible. You may try to contact customer support in-game.

[honest girder]

I lost my phone. Why can't i change the ph no in pubg

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @honest girder.

[lunar vale]

Hi

[glad citrus]

When you launch PUBGM INDIA

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @glad citrus.

[night cloak]

date is not confirmed by pubg mobile

[toxic mountain]

When PUBgM India comes
Pls tell

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lunar vale. Remember to read through #faq before asking questions in the support channels.

We provide community support only for the global English version of PUBG MOBILE here, @toxic mountain.

[night cloak]

[glad citrus]

@lime juniper
Bro any confirm date about PUBGM INDIA…?

[night cloak]

no

[night cloak]

this is server of pubg mobile global you wont get an assistance for pubg india or other version

[clear spindle]

@vale forge you have been answered multiple times. Now stop repeating.

[lunar vale]

Hi

[clear spindle]

For such keep an eye on this: https://www.pubg.com/en-us/category/announcements-en-us

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lunar vale. Remember to read through #faq before asking questions in the support channels.

[vocal echo]

<@&639889499718942720> will there ever be an african server

[glad citrus]

I'm unable to play global server

[night cloak]

yes there is one

[night cloak]

it is because its banned in india

[vocal echo]

Where

[grim tangle]

@polar marsh PUBG MOBILE has gotten very bad

[night cloak]

Ya'll going off topic.

[glad citrus]

So when you realise the Indian version

[night cloak]

@grim tangle Feel free to share your feedbacks/thoughts on #old .

@glad citrus
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

[glad citrus]

@night cloak
I'm asking about PUBG MOBILE

[night cloak]

Where are you from @glad citrus ?

[vale forge]

@clear spindle I need help just

[clear spindle]

Answered multiple times.

And it won't change.

@glad citrus For such keep an eye on this page: https://www.pubg.com/en-us/category/announcements-en-us

We wont be able to assist you with those queries.

[night cloak]

pubg players in india cant play please undestand dont give headace to moderators

[clear spindle]

Move to #pubg-mobile.

[night cloak]

We can't tell @glad citrus We only provide support for global English version of PUBG MOBILE .

[glad citrus]

Sorry dude 🤐😶

[vale forge]

I want to transfer my data from global to Indian version@clear spindle

[vocal echo]

Will there ever be an ingame africa server for pubg mobile global

[carmine tundra]

Can anyone tell me where can i find pubgmobile indian discord server?

[night cloak]

it will be done automaticaly

You can google it @carmine tundra .

[carmine tundra]

Ok

[clear spindle]

@vale forge For such keep an eye on this page: https://www.pubg.com/en-us/category/announcements-en-us we wont be able to assist you with such queries.

[vocal echo]

Anyone?

[icy oak]

Can anyone solve my problem??

[night cloak]

yes

What seems to be the problem? @icy oak .

[vocal echo]

...

Why is noone answering me though

[icy oak]

Uhm..My pubg mobile gloval version in game region is Korea..will my id be transfer to Indian version...I m worried about it

[night cloak]

Please wait till an admin sees your question @vocal echo . I got no answer to that and scared to answer you incorrectly.

[vocal echo]

Ok

[night cloak]

it will be asked to you in the game just give permissions

[vocal echo]

The only server i can play on is europe, but my ping is at 120ms to 260ms @night cloak

[icy oak]

@A cute bear please answer

[night cloak]

No information as of now. You may suggest this in #old.

@icy oak Your question is answered by @night cloak .

[vocal echo]

Thank you @night cloak

[icy oak]

Can u answer again...please

[vocal echo]

@icy oak

[night cloak]

it will be asked to you in the game just give permissions

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @icy oak.

[half plank]

ok

!rank

[storm flume]

The !rank command is disabled in this channel, @half plank. Please execute the command in #481204134859505684 instead.

[devout seal]

Someone hacked my PUBG account.. Please help.
My Gamil account. - [e-mail]

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @devout seal.

[silent harbor]

When will pubg mobile India come???😭

[night cloak]

Why are bots programmed to only show up when a fight starts with real people? @here

I need answers, I’m curious of this stupidity

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @silent harbor.

[silent harbor]

Thank you

[night cloak]

@here

@here

[clear spindle]

Can you stop.

[night cloak]

No, give me answers

Mute me after I get my answer, whether it’s from you or a staff... I need my questions answers no bs surveys or feedback

Now

I believe I’m already in the right server, stop trying to waste my time

[clear spindle]

@night cloak Read before sending replies.

[night cloak]

sorry

[clear spindle]

The bot do shows up even though you're not in a fight.

[night cloak]

It doesn’t

there is no african server in pubg mobile i checked

[clear spindle]

And the other is for intense fights.

Ask such in #pubg-mobile.

[clear spindle]

In game ??

[twin ginkgo]

I accidentally clicked on Europe server in server dropdown menu in room, without any confirmation my server changed to Europe for 60d. And i can't change it back to Asia.

Add confirmation box atleast on the server selection page inside room.

Please help me and change my server back to Asia as i am having very high ping issue now and unable to enjoy the game.

I reported it in feedback section.
When will i get server changed for my account?

[night cloak]

yes

@clear spindle I landed in a place where it’s not even close to teamfights, it was empty nothing... Pochinki, Bootcamp, Power plant.. etc. the bots only show up in that place when I’m 1v4, as a result.. I die because of it

[clear spindle]

That is something we staffs won't be able to answer and #old is the place for that, @night cloak.

[night cloak]

It’s ruining the gameplay, bots are only meant to spawn in places far from that to new players, instead... it’s affecting the game; thus the elo

[clear spindle]

#old is the place.

[night cloak]

@clear spindle i answered it to one person not a question

[clear spindle]

And that was wrong, @night cloak please move to a discussion channel.

[night cloak]

@clear spindle no don’t give me that bs, what’s that gonna do? They’re gonna listen to me and change the game?

[clear spindle]

They do take feedbacks from there.

[night cloak]

@clear spindle i got the answer of the question asked by @vocal echo can i tell it here

[clear spindle]

He has been answered.

[twin ginkgo]

Anyone got reply?

[clear spindle]

@twin ginkgo you can change after 60 days.

[night cloak]

I need immediate changes, it’s not even funny to program something to happen when it shouldn’t be programmed that way. I was in One of those small houses in Livik where there’s a rare case of seeing a player.. I cleared the whole place and it was clean until I heared nearby enemy footsteps, and then I knocked him down.. it was a player.. after that I heard a footstep of a person outside, I thought it was his teammate except when it was not, just a bot.. like I said the place was clear, the bot spawned suddenly in the middle of the street.. after I got out and then killed it, realizing it was a bot I knew I was screwed, second moment the second real player was lurking behind me, his teammate killed me behind a tree, what a joke

Not too long ago same thing happened in Bootcamp

And again in Midstein, seriously what’s the reason for bots if there’s rarely new players?

[twin ginkgo]

I know that but its due to your game's fault na
So shouldn't i get it sorted out without waiting for 60d as i am facing high ping issue

[night cloak]

@clear spindle they don’t, I was the most person there that complained and whined

[clear spindle]

Not a fault from the game side, @twin ginkgo.

[night cloak]

I haven’t got replies whatsoever, and they never considered my suggestions

[clear spindle]

It clearly says in there.

@night cloak #old is to report such, you're not guaranteed to get a reply from there.

[twin ginkgo]

Just go to room and do it from there and say this again

[night cloak]

Bro

[vocal echo]

Go ahead

[clear spindle]

@twin ginkgo You have been answered about that.

[brisk robin]

When will Bonus challenge come in game again

[dry nest]

Any news abt PUBGM INDIA launch? 👀

[night cloak]

I’m not gonna wait 6 hours to repeat my feedback again and again, plus I pinged the staff there.. error403, they don’t give a f

[shell tapir]

@dry nest no

[twin ginkgo]

I am asking will customer service be able to change my server if they find its not my fault

[dry nest]

@shell tapir 💔

[shell tapir]

@twin ginkgo Ask them not us. You can contact them for this reason.

@night cloak You don’t need to reply again and again. Just write once, that’s it.

[night cloak]

the admins and moderators of this server are not the employes of tencent of krafton they are just normal pubg players you can report your feedback and bugs in #old

[tardy whale]

When will pubg indian version come on playstore

[twin ginkgo]

But how to contact them bot reply is only shown in the chats and conversation gets closed without any human to human interaction
Please tell me the method

[brisk robin]

@shell tapir in which week bonus challenge will come in game

[night cloak]

this server can only provide assistance to pubg mobile global english version

[night cloak]

@night cloak did you read what I typed? Or are you actually blind? Lol feedback bugs doesn’t do anything. I told you I was complaining and whining like a baby over there and they’re haven’t done any crapp

[shell tapir]

@twin ginkgo You can contact them from the game. First message always is from the bot, this helping them to sort out the reports and get to you faster. Select your problem, select ,,no they didn’t help” and write your problem instantly and wait patiently for the respond.

@brisk robin no information.

[night cloak]

they do

Did you study English well?

[brisk robin]

@shell tapirany guess

[night cloak]

I said No and you keeping saying yes, prove it to me@night cloak

[shell tapir]

@night cloak for non-related conversation you are welcome to go to: #pubg-mobile or #chat

[stable harbor]

Pls i cant chage my server back to asia

[clear spindle]

As I said Tencent staffs go through that chat regularly doesn't mean they'll give a reply.

[stable harbor]

Can someone help me

[storm flume]

Please refer to this channel's pinned messages for further information, @stable harbor:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[shell tapir]

@stable harbor You need to wait 60 days to change it back.

[stable harbor]

Is there any other way pls i need to go back to asia

[night cloak]

@shell tapir

[clear spindle]

only after 60 days.

[shell tapir]

@stable harbor no.

[night cloak]

there is no another way

Uhhh

[brisk robin]

@clear spindle when CNA bonus challenge come in game

[clear spindle]

No ETA.

[night cloak]

Like I said I never said reply, they don’t even considered my suggestions over there. I said it clearly. If they listened then I would see the changes, instead everything just keeps getting worse and worse. Why can’t you understand English? Did you drop out of school?

[vale moat]

I will get minus pls help @clear spindle

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[shell tapir]

@night cloak We CANNOT help you here. As many people say you that we UNABLE TO HELP YOU. Please move to #pubg-mobile or #chat

[storm flume]

Hello, @vale moat!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

@shell tapir if you can’t help me, neither the staff or the devs then how are people going to play? The game’s literally unplayable even in ace and conquer there’s still bots, I don’t get the point. They’re a negative unneeded problem in the game

The fact they don’t show up unless you fight real players is hilarious but also upsetting

[vale moat]

<@&481161015728406538> help

[celest shadow]

The #old channel is regularly reviewed by the Community Team, and they cannot respond to every bugs and feedbacks the player reports. If you read the latest news in #news, they do care about players' feedbacks.

[night cloak]

pubg mobile staff is in this server they read the feedback and will try to solve it in next update

[celest shadow]

What seems to be the issue, @vale moat? Could you please explain it briefly?

[shell tapir]

@night cloak Unplayable? I understand your confusion but there was always bots so this is nothing new. If you stop Enjoy playing game you are not forced to play it. You can put your feedback in #old and play the game as normal, like everybody. If you don’t need any more help, please move to #pubg-mobile #chat

[sweet cedar]

Why the hat is mythic here but in game not?

[jagged gate]

In pubg india version can global players account go in indian version ?
Like i want to play india version im indian but i live in other country so... will my account be transferred?

[celest shadow]

That may be a design error. Feel free to report this in #old, @sweet cedar.

[night cloak]

it will automaticaly transfer your details

[shell tapir]

@jagged gate We don’t have such and information. I think no, same with corean/Chinese versions. You cannot

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @jagged gate.

[jagged gate]

Oh k thanks and sorry

[daring cloud]

When is Pubg Mobile INDIA today or tomorrow

[sterile hedge]

@daring cloud yes tell us

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @daring cloud.

[daring cloud]

Ok

[sterile hedge]

@storm flume please provide me link of indian pubg discord server

[daring cloud]

Where want to ask

[celest shadow]

You may browse for it on the Internet, @sterile hedge.

[night cloak]

@celest shadow oh really? They do? Hmmm what about the problem that everyone has been encountering, lag spikes that reach 1k ms, and sometimes 2k ms. Everyone had it and complained about it, i even was one of them and I said it over and over again in #old no one cared. If you care about something you will protect it and change it effectively. Lag problems and bugs are still existing for years since pubgm got released. After every update, there’s been bad bugs and glitched that are lethal. Cheaters, reports are pointless, I have encountered with 10-20 cheaters so far since season 12, yet none of them got banned. None.. lags, cheaters, bugs n glitches, bots.. what would happen if I put all of this on your head, that’s a heavy weight right? Everyone one of those complaints that I did in #old were merely useless and were suggested to be solved by sending my a link to report a cheater, what a joke... or filling a survey about my lag problems, I never got any answers about all of those whatsoever.. yet you say they all care? LOL are you new here? Even tho I am new cuz I’ve been playing since season 12, I can understand that much..

[sterile hedge]

@celest shadow not getting bro please provide me lino of pubg mobile indian discord server

[night cloak]

search pubg mobile india in exolore public server in discord

They have to go over every filed complaint and a problem in the game, otherwise it’s going to escalate to something worse

[sterile hedge]

please send me link in Private for the indian pubg server

[night cloak]

The game is literally unplayable right now, I want to rank to get elo but bots are in the way

There’s no new players, it’s 2020 not 2018, so please remove them

There’s no point for them anymore, just free loot but that’s not the case if they keep only showing during real teamfights

They don’t do damage no big deal, but bots can help the enemy tell where you are.. if the enemy keeps an eye on you and the bot shoots you behind something they will blow your cover.. and then you’re dead by a nade or several people rushing you... blowing my cover? No thanks

No one listened to this, I’ve said this problem with bots since season 13, when I was in crown.. I still see bots in there

Feel free to share your feedbacks/thoughts on #old @night cloak .

@night cloak pubg mobile ensures fair enviornment for all players they value your feedback and will try to solve your issues community team is trying to solve those issues and please put your issues in in game feedback center or you can rate it in playstore or put it in #old the community team will try to solve it

When devs make good marketing and advertising for new players, they expect a lot of people joining the game and starting new gameplay, so they put bots in there to make it welcoming for new players joining the game and get started as a beginner, that’s a wonderful idea... but not anymore, it’s 2020, there’s no one would want to join this game, it’s already getting old and has millions of cheaters.. millions.. well idc about that, not complaining.. since there’s no new players, then what’s the point of having bots? Distraction? Annoyance? Disadvantage element during real teamfights between real players?

[celest shadow]

As I have mentioned earlier, a detailed feedback in this regard can be posted in #old instead of this channel, @night cloak. It is one of the platforms that players can share their concerns, report bugs and send suggestions for the game besides Reddit and et cetera. If you are unhappy with how the bots function in the game, you are always welcomed to give your thoughts and feedbacks about it in the aforementioned channel. You can also suggest to bring the Hardcore mode back, which eliminates bots from spawning and only matches you will 100 real players.

You are advised to move to a discussion channel now, moderative actions will be exercised if you fail to abide by this.

[night cloak]

@night cloak proof? Has ever a problem before that was stated in #old was solved? Where’s the proof?

@sterile hedge the vanity url is pubgm-india

[night cloak]

due to ban of bubg in india pubg has lost more than 24million players so the server may not get filled so to fill the bots are needed to fill the sever

[jagged gust]

I think pubg mobile India comming today

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @jagged gust.

[ionic valley]

What's the maximum fame you can get per day on Metro Royale?

[limpid hornet]

Link For Pubg Mobile India

[celest shadow]

As far as I know, there is no limit but did it stop increasing for you, @ionic valley?

[earnest cove]

@limpid hornet @jagged gust Please move to discussion channel.

[ionic valley]

Yes

[night cloak]

@limpid hornet the vanity url is pubgm-india

[ionic valley]

It seems to have a daily limit of some sort, I play like 10 hours a day, by 6 or 7 hours it stopped increasing

Then it continues to increase the next day, only for it to happen again, should I report this as a bug?

[celest shadow]

I do not play that long so mine never stopped increasing, @ionic valley. In that case, since you play that many Metro Royale matches, there is a possibility that there is a daily limit on how much fame you can earn in a day.

[ionic valley]

I think there should be a notice saying you're at your limit or something and tell us how much we can get, I'll put it in my daily report at #old later

[celest shadow]

Awesome, thank you so much Steph.

[ionic valley]

No problem

[celest shadow]

The Metro Royale game mode is in beta so all your suggestions are welcomed.

[ionic valley]

I enjoy playing this game mode as well 🙂

[celest shadow]

That's great to hear! Don't forget to include this in your daily report too. 😋

[ionic valley]

XD Sure

[night cloak]

@celest shadow i just solved maousatan's problem

[celest shadow]

The user is muted, that is why he is unable to type and send messages.

[night cloak]

Hey there

[celest shadow]

Hello! How may I help you?

[scenic grove]

I want the urdu voice package and i am not in pakistan due to crona. and it dosnt apper for me in the event.

[celest shadow]

That is a regional event, and your in-game region has to be in that same region the event is currently ongoing.

[night cloak]

How should I link my account to game center? There isn’t any button

[scenic grove]

so can i change it? how?

[celest shadow]

Have you recently unlinked a social media account, @night cloak?

You can change your country or region in your basic settings, @scenic grove. You will just need to scroll down to the bottom.

[night cloak]

Yeah I unlinked my account from google play

[scenic grove]

i click change but then what?

it only shows my my country i am in after clicking change

[night cloak]

But I had this problem before that

[celest shadow]

Can you send a screenshot, @scenic grove?

Can you try repairing your game, @night cloak?

[scenic grove]

okay giv me 2 min

[night cloak]

Is it helpful?

[scenic grove]

and when i change will i lose anything?

[celest shadow]

Alternatively, you can link an e-mail to your PUBG MOBILE account, @night cloak.

You will not lose anything except for the events of the region you are currently in or selected, @scenic grove.

[night cloak]

I know but I want to link my account to game center. So let me repair the game

could you decrease cooldown on #findplayers

[ionic valley]

@celest shadow Btw, the bugs I reported in #old are mostly bugs that require quick fixes since it's disturbing the gameplay too much.

[celest shadow]

Sure. You should have the "+" button beside the Twitter icon, @night cloak. If this does not help, please try to reinstall the game.

[night cloak]

Ive been playing for months now, honestly I enjoy the game, and also the new Metro Royale, although me and my brother has a problem. There are plenty of toxic people in the game... one I even tried to help and then they used bombs against me(they are also a part of my team) and of course I died. It sucked. And today, my brother were just collecting items and was chased by a player using bombs against him. The person was also in his team.