#questions
mortal shard
@celest shadow thanks it worked.
celest shadow
Please try starting a new conversation and let them know of the same, @south rapids. You may add in the information that the hacker has linked his Twitter account and you want it to be unlinked from your PUBG MOBILE account.
I'm super glad to hear that, @mortal shard! You are welcome.
quasi olive
And now I want you to help me please, I want to play again
south rapids
@celest shadow I tried 3-4 times but they close it everytime
celest shadow
Is your account currently banned, @quasi olive?
quasi olive
yes
polar marshBOT
@quasi olive:
south rapids
@celest shadow same thing happens please help me
celest shadow
You will need to answer the FAQ bot properly to be connected to a support agent, @south rapids. Please try to be more detailed with your answers according to your situation; the screenshot is merely a short guide. Start a new conversation and state your issue clearly.
south rapids
Ok I’ll try again
@celest shadow how much precise do I have to be no matter what I say it’s giving me the same option and closing the ticket
lunar current
Will the 1.1 patch notes available today ?
celest shadow
You may also mention that you are receiving the "Account has been logged in a newer version [...]", @south rapids.
It should be published today, in #news, @lunar current.
lunar current
Ok 👌
rocky venture
I have a lot lag
south rapids
@celest shadow please help me
celest shadow
What are the options given when the FAQ bot asked to choose one below to proceed with your request:, @south rapids?
south rapids
@celest shadow It gives me option to choose between purchase issues and report rule voilating issues and if I press other issues I get option betweek change profile information and account ban and if I click something else then it closes my ticket
These are the options
celest shadow
Try selecting Change profile information this time, @south rapids.
celest shadow
Where would Skip redirect you to, @south rapids?
celest shadow
Unfortunately, I have to leave for a moment, @south rapids. Please keep trying, I will assist you further when I have the time.
south rapids
@celest shadow can I dm you if possible?
mortal shard
@celest shadow the update will be google play or in game?
Looks like he is not here. Hopefully someone will answer soon
south rapids
@mortal shard bro it releasing on 10 November
sand path
#news message
#news
Patch notes: 1.1
The new update has been rolled out on all official platforms.
storm flumeBOT
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
night cloak
This thing cant be reported
sour urchin
Hi .my account was banned for 10 years , and I didn’t use any hack or jailbreak , yesterday i buy the prime plus and today my account banned for 10 years .. please help
polar marshBOT
@sour urchin:
unreal sequoia
clear spindle
One of your teammate don't have the map.
gritty glade
You'll get the same message which was officially announced on the social media platforms, @gritty glade.
@sand path
Ok let's see today.
full raven
Why events are not showing
green wolf
Ya
rugged atlas
When crew challenge will come?
night cloak
No ETA, @rugged atlas.
rugged atlas
It's been long time@night cloak
night cloak
Keep an eye on in-game events, @rugged atlas. I’m sure it’ll come in the near future.
night cloak
Are you from India, @odd cave?
odd cave
Yeah
storm flumeBOT
Please refer to this channel's pinned messages for further information, @odd cave:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
rugged atlas
@night cloak bro after PMGC Or before?
night cloak
No ETA stands for (no estimated time of arrival), @rugged atlas.
odd cave
do you want to take me a screenshot?
storm willow
#questions message @odd cave
rugged atlas
@night cloak any clue
night cloak
As I’ve stated two times now, @rugged atlas. No ETA. We do not know.
storm willow
We do not have any information regarding crew challenge currently.
rugged atlas
@night cloak okay thanks
odd cave
@storm willow i am asking about link goes to somewhere not to patch notes
south rapids
Is there anyone who can help me? Cause @celest shadow left without being able to help me
storm willow
@odd cave what do you read in that link?
Patch notes link
Whats the issue @south rapids
odd cave
@storm willow try clicking on link!
storm willow
Since you are from India Read this @odd cave As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us
odd cave
i doesnt show patch notes!
south rapids
My game account got hacked and the hacker linked his twitter account with my game account. I get “Account was logged in with a newer version” message and cant login. i tried to follow all the steps that @celest shadow told me to do but everytime the bot closes my ticket
storm willow
@odd cave because you cannot access global version in your region.
storm willow
@south rapids only ingame customer support handles account related issues. We cannot help.
@odd cave you're welcome
south rapids
@storm willow so what should I do now? It doesn’t even lets me get to the agent it closes my ticket everytime I need to get my account back
Please help me man😭😭
storm willow
Try contacting them again
south rapids
I’ve tried almost 10-15 times bro even when @celest shadow said I tried like 5 times but It closes my ticket
storm willow
We are not tencent employees to assist on such account issues.
@south rapids can you make a screenshots of the closed ticket and post in #old
south rapids
@storm willow and what will happen?
storm willow
Add your char ID, region,device. Feel free to Express your views about customer support ingame in that channel.
In the meantime you need to try contacting customer support again @south rapids
storm willow
Edit your previous message
cerulean rover
@storm willow after lobby and combat setting arrived my fps dropped to 60 from 90fps , i talked to gameloop officials and they said ask pubg support
storm willow
Make to hide any sensitive information @south rapids
Please ask in #emulator-support @cerulean rover
south rapids
@storm willow how?
storm willow
@south rapids edit the message and explain the issue
south rapids
Ok
tired hare
The magnification icon for my 6x doesn't appear. How do it fix it?
south rapids
@storm willow I did it
glossy wyvern
Hello
south rapids
Now what should I do?? Please explain me
glossy wyvern
Pleas pubs mobile why band my
polar marshBOT
@glossy wyvern:
desert marten
The idea of choosing a specific server and changing it every 60 days is not good at all.
south rapids
@storm willow sir what should I do next??
storm flumeBOT
Hello, @tired hare!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
alpine flower
Wow wow wow server selection things means you are locked to a single server and can't play on other server? Like if one plays asia then he can't play Europe?
olive dove
That's correct, @alpine flower .
alpine flower
What lol bye bye pubgm miss ya
polar marshBOT
@night cloak:
olive dove
@alpine flower , this change is implemented to ensure that you experience less network lag and have a stable and better gaming environment. Additionally, it will help improve the security, as it will not allow cheaters to randomly spread into different servers.
civic lagoon
May I get some help please 😓 again..
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @civic lagoon. Remember to read through #faq before asking questions in the support channels.
green belfry
Any one give patch notes screen shots
velvet idol
Is there is any expected size of the update?
olive dove
@green belfry It's full detailed web page, one SS won't cover it.
green belfry
@olive dove that patch notes link is not opening in india
alpine flower
@green belfry wait I will try a screen shot and send ya
night cloak
fix this please
storm flumeBOT
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
hollow heath
Hello about this
We will be able to join other servers during match making or we cannot? And what about room can we join other server room??
hexed bone
hello i live in oman and asia servers is better for me in ping but all my friends live in egypt and they all play in europ servers , what will happen if im in asia server and my squad choose europ server and im in asia server , will we join europ server or asia server ?
olive dove
@hollow heath
No, server lockdown means you will only be able to play in one server.
This change is implemented to ensure that you experience less network lag and have a stable and better gaming environment. Additionally, it will help improve the security, as it will not allow cheaters to randomly spread into different servers.
civic lagoon
So now since you showed me did they lost or erased access to my account? Even my gmail..??
hollow heath
@olive dove so I cannot join other server during my friends match making in lobby?
olive dove
@hexed bone @hollow heath
you will be able to join the lobby with your friends, please be patient for more details regarding this manner.
hollow heath
Thanks 🙏 I almost got heart attack
Also room matches will I be able to join for example I choose Middle East server and the room is in europe ?
fluid gorge
What the hell is this?
olive dove
@hollow heath
Friends will still be able to team up with each other normally without being impacted by the change. When inviting a friend, the system will automatically select the team leader's server choice.
Regarding the rooms we have no info. yet
hollow heath
Alright 👍
olive dove
@civic lagoon
Apologies, i am trying to follow up with your issue, can you please elaborate?
@fluid gorge
Each player will choose a server to play in for the rest of the season.
civic lagoon
I tried gmail and changing my password and Via codes, I had twitter but it just wasn’t working for my page I don’t even know why I try Assistance bot. I really want to play again I don’t know what else to try
I’m getting tired of seeing this 😔
hollow heath
Hello there is issue on iOS devices where when you tap exit a vehicle or reload a gun on tdm it doesn’t register I am on iOS 14.0.1 is it because of iOS bug or in game bug??
earnest yacht
Hello
storm flumeBOT
Hello, @hollow heath!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
olive dove
Hello, @earnest yacht .
How can i help you?
earnest yacht
@olive dove account was blocked for no reason or I did nothing and the name in the game is " بـطيےخة ” , and I have not violated the rules and policies of the game , ” 5174939804 ” , and this my account ID ,and I wish you to rescind this the block or the Bund and return it again .
storm flumeBOT
Please do not use languages other than English, @earnest yacht. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
polar marshBOT
@earnest yacht:
hollow heath
oak cliff
why cant I buy this?
sand path
Server matching update:
You will have to select a server after the new update, the selection has a 60 day cooldown.
You cannot switch between the servers during these 60 days.
However: If you match with someone who has selected a different server, the game will automatically switch you to the server of the group leader/the person who has invited you. Which means this update won't affect the current matchmaking system while playing with a friend who has selected/plays in a different server.
So to answer your question:
Whether you can play with your friends playing in a different server?
Yes, you can play with a friend from another server as same as now, after the update.
Your feedback regarding this new update is very important to us, please let us know your thoughts in: #old
alpine flower
@sand path means we can play* with other server friends?
sand path
Yes.
sand path
Yes.
olive dove
@oak cliff
You do not have enough AG coins, each 100 RP costs 1000 AG coins.
alpine flower
Thanks for clearing
heavy vortex
608 is UC
oak cliff
@olive dove thats UC not AG..I have 6000 AG
olive dove
oak cliff
Can someone pls tell me why cant I buy this RP points??
proven jackal
is this true ?
hexed bone
Server matching update:
You will have to select a server after the new update, the selection has a 60 day cooldown.
You cannot switch between the servers during these 60 days.
However: If you match with someone who has selected a different server, the game will automatically switch you to the server of the group leader/the person who has invited you. Which means this update won't affect the current matchmaking system while playing with a friend who has selected/plays in a different server.
@sand path it is useless
storm flumeBOT
Please refer to this channel's pinned messages for further information, @proven jackal:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
sand path
@hexed bone Please feel free to let us know your thoughts.
Your feedbacks regarding this implementation are very important to us.
proven jackal
Now with the change of the servers how will they work in the official PUBG tournaments since if I am from Mexico they would put us with the South American server
storm flumeBOT
Please refer to this channel's pinned messages for further information, @proven jackal:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
sand path
You don't need to worry about that, @proven jackal, leave it the the ESPORTS officials.
desert dagger
@sand path omg please don't do this, its gonna be similar to the steam version?That'll make people leave the game please don't
sand path
Not sure how it works on steam.
desert dagger
Please don't do it itll make people leave the game, im from Africa and we don't have a server but i prefer playing on middle east more than the recommended EU server
I'll be stuck on the eu server?
The same way most middle easterns like to play asia and Europe
And asians like to play middle east and NA
Please don't implement this 🤧😕@sand path
sand path
You can chose a server.
desert dagger
But after a whole 60 days, thats like a whole season
This will hurt the game please don't do it theres no point, servers don't lack players
The only thing that lacks players is FPP please don't do it🥺
viral ocean
If the host chose krjp server and then invited asia server player, then the host left the lobby, will the server remains on krjp or it will be switched to asia?
sand path
Switch back to the one you have selected.
viral ocean
Ok so its swithced to whoever is the host?
sand path
Yes.
desert dagger
Take it from me , a player, this is will massively impact the game (negatively)@sand path
clever wharf
i want to delete someone from my popularity
desert dagger
Its a free mobile game, players aren't an issue this will just make it playing with friends harder
desert dagger
Yeah but i play with someone who lives in asia and my ping is bad in Asia and there ping is bad in EU please don't do this
cold whale
Guys, i need help, right now my pubgm binded to my game center, can i change it to use facebook as my login method? How?
high pike
hey
someone has stolen my 3rd link (email)
and he is logging into my account
then he tried to unlink Facebook
and got banded for 1 day
then when i tried to log in today the game told me that the account has been logged into a newer version although i have to newest version
and now the account got banded for 3 days
and the thief can log in with the 3rd link
so can u help me unlink the 3rd link or at least lock the account till find a solution for the problem ?
olive dove
@cold whale how many social media accounts linked to your game account?
high pike
<@&481161015728406538>
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @high pike.
shadow ridge
how much time bonous challenge back in USA server
high pike
@olive dove hey
hexed bone
@sand path Server matching update:
You will have to select a server after the new update, the selection has a 60 day cooldown.
You cannot switch between the servers during these 60 days.
However: If you match with someone who has selected a different server, the game will automatically switch you to the server of the group leader/the person who has invited you. Which means this update won't affect the current matchmaking system while playing with a friend who has selected/plays in a different server.
it is useless because i can now play at anyserver i want simply i tell my friend that i always play with to choose europ and then i choose asia , so we can play each server as we want , i think its better to leave it as it is i choose what i want as it will not make any difference
high pike
hey
someone has stolen my 3rd link (email)
and he is logging into my account
then he tried to unlink Facebook
and got banded for 1 day
then when i tried to log in today the game told me that the account has been logged into a newer version although i have to newest version
and now the account got banded for 3 days
and the thief can log in with the 3rd link
so can u help me unlink the 3rd link or at least lock the account till find a solution for the problem ?
@high pike
@olive dove @sand path
olive dove
@high pike you need to contact the customer support for further assistance.
shadow ridge
how much time bonous challenge back in USA server plz tell me
high pike
@high pike you need to contact the customer support for further assistance.
@olive dove in game its just a bot who talks to me
desert dagger
@sand path a horrible difference, not good
celest shadow
Please stop constantly inquiring about the Bonus Challenge here, @shadow ridge. You may contact the in-game customer service for further assistance, and if there are any updates in this regard, you will be informed here or in-game. We hope you understand.
olive dove
@high pike follow this conversation:
https://cdn.discordapp.com/attachments/481207746406907905/672412747266261032/StitchIt_20203001051957_769.png
rocky torrent
Can I chat withone of the PUBG Mobile customer service representatives?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @rocky torrent.
proven jackal
Quick question what happened to the Crew Challenge this season?
high pike
i just wanna know if its possible to unlink the 3rd link or lock the account till the problem solved
faint ether
My account has been banned withhout any reson knowing l did not ues any hack or other things please take the problem as soon as possibel
ID:5219430568
Email Facebook
warped sand
when do the next season start?
faint ether
Ok
olive dove
@high pike
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.
midnight wolf
Today i logged into my account that i spent on it 1200$ appears that i received a ban for 10 years for no single reason, Can i have a talk with any administrator here please?
Thanks in advance.
@sand path
cyan glacier
Can you please remote theese players : 5517236337 and 5466957762? These guys are hacker from Bangladesh playing in North American server
storm flumeBOT
Hello, @cyan glacier!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
desert dagger
I think they did it cos American youtubers always complain about people from other places in there server, am i right ?@sand path
strong vine
I have been banned from the game on charges of cheating and I have never cheated before. I also play on live broadcasts and have not used any method of cheating. I want a solution to my problem.
tropic osprey
Why I can't login to my account it showing error code restricted area
strong vine
sand path
The reason is in the screenshot you posted, @desert dagger.
desert dagger
I still partly think its cos of that
strong vine
@sand path I know that it is a ban. I want to break this ban, oppressors
desert dagger
@sand path do you like the idea of that being implemented?Honest opinion
desert dagger
@sand path i did ,i just wanna know your opinion
night cloak
Any moderator here? I have a link to a website that sells cheats. Can you patch that please. I dont want to share link here.
Please refer to the pinned messages of #news, @night cloak.
sand path
@desert dagger You may mention and ask me in #pubg-mobile.
desert dagger
Alright, sorry lol
north mica
Why people are getting one day banned after installing the game from apple store. My friend got one day banned for no reason and he installed the app from apple store. Pubg mobile is dying, most iPhone users got one day ban and statistics got reset because of no reason.
night cloak
If they’re banned for no reason they can use the file claim option, @north mica.
My account has been banned withhout any reson knowing l did not ues any hack or other things please take the problem as soon as possibel
ID: 5451426412
Name : ・PムNDA
Email: eserhkteam@gmail.com
Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban, @night cloak.
north mica
@night cloak thank you, but will they return the statistics as it was before the ban ??
night cloak
If your friend was found not guilty then of course, @north mica.
supple ruin
Will my account get bàn if I use vpn to play from india ?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @supple ruin:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
night cloak
The usage of VPN is not recommended, @supple ruin.
supple ruin
Any possible ways mate ?
night cloak
Refer to this channels pinned messages, @supple ruin.
north mica
@night cloak no he wasnt he just uninstalled the game and ee installed it back and after a while he got this one day ban with statistic reset.
supple ruin
I cannot find it
fallow sierra
Hello Pubg pls ban this hacker play 3 match and he is Ace and K/D63
supple ruin
@fallow sierra it's better u report him in-game
night cloak
This message, @supple ruin. <#questions message>.
willow lagoon
my account has been banned without any reason knowing i did not violate the company rules and did not use any hack or other things
fallow sierra
i did
night cloak
Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban, @willow lagoon.
storm flumeBOT
Hello, @fallow sierra!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
supple ruin
Ohhh thanks dude
night cloak
You’re very welcome!
fallow sierra
Can someone tell me some leak about season 16
supple ruin
That's baddd
fallow sierra
????
night cloak
Official Announcements regarding season 16 will be announced in #news, @fallow sierra.
fresh plinth
Helllo
i have problem with bounus chalenge
i can play it
young hinge
Can we download pubg APK via vpn... after that we will switch it off
fallow sierra
How to buy UC but not with Crid Card
supple ruin
In india u can't buy uc now u need to wait for it
celest shadow
You can purchase UC through the in-game system or https://www.pubgmobile.com/pay. Payment methods vary depending on where you live.
fallow sierra
me not indian
supple ruin
Buy it from midasbuy
night cloak
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation, @young hinge.
fresh plinth
Helllo
i have problem with bounus chalenge
i can play it
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @fresh plinth.
young hinge
@night cloak I m talking about downloading the APK not playing while using it..😀
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
celest shadow
You may contact the in-game customer service for the Korean client for further assistance, @night cloak.
night cloak
Same still applies, @young hinge. The usage of VPN is not recommended. You may download the game from PUBGMOBILES offical website or app stores.
young hinge
@night cloak ok
idle plaza
Hello Admins
Can i sent one private message to any Admin here?
I have private and personal issue
simple flint
hello
celest shadow
Please state your issue here, @idle plaza.
simple flint
trun on 90fps but still 60fps why
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @simple flint. Revert this at any time by sending .emulator in #481204134859505684.
celest shadow
Please use the #emulator-support channel, @simple flint.
idle plaza
I playing pubg since 1 year
And i always using with my phone only
And when i tried to login with my PC using strange emulator
Because i don't know how i running pubg on pc so i used emulator
And i didnt like playing on pc
Then i come back to open pubg on my mobile
And then i get ban 10 years for rules
I know it's my fault
But i never do that again
I never using my pc again
I promise
I always playing on my mobile
I'm lvl 66 and i always donate
And now I'm so sad to get banned 10 years
I be apperciated if some one help me
And i promise again
I swear
I never using my pc or any emulator again
@Piston
idle plaza
Thx
celest shadow
Scroll up and find the subpoint 2.12, @idle plaza.
idle plaza
Ok
south rapids
@celest shadow you wont help me?
night cloak
Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban, @idle plaza.
celest shadow
Hello again, @south rapids. My support is limited, you will need to do the best on your end to get in touch with a customer service representative.
There are no restrictions in this regard, @night cloak. You are allowed to have multiple PUBG MOBILE accounts.
Please click File Claim and contact the in-game customer service, @idle plaza. We do not deal with account suspensions here.
south rapids
@celest shadow how can I do that when all it does is close my ticket? Please give me a way to contact them please
celest shadow
As aforementioned, I have no other workarounds to assist you, @south rapids.
south rapids
@celest shadow you might be able to contact someone of tencent by which I can get my issues handled and solve ?? Maybe you can make a request from your department
celest shadow
You may log into your first account using another linked social media and log out after, @night cloak. Then, log into your second account via Google Play Games.
We, as Discord staffs are not affliated with Tencent Games or its customer service, @south rapids. This is further explained below:
idle plaza
shrewd cloak
I redeemed uc from bonus challenge, but coin deducted. But uc didn't came in my mail.
idle plaza
No help there
celest shadow
You have your answer, @idle plaza.
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @shrewd cloak.
fiery jetty
Is it true that PUBGM will get unban On India In comming Week
shrewd cloak
I tried imgame customer service. They r not replying
idle plaza
I can donate for unban my account
I never do my fault again
I swear i promise
storm flumeBOT
Please refer to this channel's pinned messages for further information, @fiery jetty:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
south rapids
@celest shadow like I mean you can talk to your official company about this particular request please help me with this please
celest shadow
Give the customer service some time to respond to your support ticket, @shrewd cloak. Please be patient.
shrewd cloak
I am trying from 15August. Thay r not responding
celest shadow
You are advised to contact the customer service as we do not deal with account related issues here, @south rapids. If you wish to contact the via e-mail, here it is:
idle plaza
I can do anything to unban my account @Piston
I never cheating before
celest shadow
Please read the screenshot you sent carefully, @idle plaza. We cannot help you with account suspensions here no matter the reason.
idle plaza
😢
mortal shard
@north berry bro it releasing on 10 November
@south rapids read my question properly before answering
celest shadow
You may refer to subpoint 5.4, @shrewd cloak. Due to the COVID-19 crisis, response time may be delayed and waiting times could be longer than usual. There are thousands of support ticket every day, you can only be patient.
south rapids
@celest shadow thanks i don’t understand like why is this happening you are a partnered company and name of the game is your discord and website name and if your in game support is not working then why cant you request a simple thing just to get contacted with the customer service agent. Aren’t we your user? Why dont you guys value users problem??
shrewd cloak
Will I get back my uc or bonus coin?
mortal shard
@celest shadow the update on 10th is it play store update or in game?
south rapids
@mortal shard most of the updates in large size are in playstore. Like the erangle 2.0 one
celest shadow
The update will be on your Google Play Store, @mortal shard. You can set a reminder there.
south rapids
@mortal shard so this update will be on playstore
alpine flower
@south rapids yo there these fellows here are volunteers and are trying to help the community and they are just guiding the players to solve their game related problems
shrewd cloak
@celest shadow Is there any possibility to get back my uc or bonus challenge coins?
south rapids
@alpine flower I understand completely but as you guys have been authorised to handle the game related problems I’m pretty much aware that you can atleast tell this one issue to the company just to get me through the customer support representative cause the bot is closing my ticket again and again
celest shadow
That is a question I cannot answer, @shrewd cloak. Please wait for a support agent to respond to your query.
alpine flower
@south rapids sorry I'm not authorized and doubt if piston is, so they can only guide you to right path
celest shadow
@south rapids All the Discord staff, that includes the Contributors, Moderators and Administrators are volunteers managing and assisting for the smooth operation of the Discord community, and we provide limited community support for the game here. We do not deal with account and client-sided issues, as that is dealt with the in-game customer service; we are not employed by Tencent Games.
south rapids
Idk even know why you guys are not getting What I am trying to say. Like you guys are volunteers but with the authorisation of the company I bet you guys cant do these things and this wouldn’t even be the official discord if that’s the case but it’s an official discord for pubgm and you guys can send my queries to the company and get anyone of the customer support representative to handle my things
night cloak
No we cannot. Please move channel now, thank you.
native coyote
The face of the character in the lobby and the face of the character in the game are not the same! Can you tell me if this error got fixed in the new update? @lime juniper
clear spindle
Please provide detailed information in #old, @native coyote which includes a video clip and screenshots.
torn hawk
Pubg will come to India at diwali ??
weak oyster
Hello PUBG MOBILE, My accout was mistakenly
misconfigured, l did not use anytype of cheats in the game,please help as soon as possible
l have a problem and l hope that you solve it, my account has been banned for 10 years and l want to restore my account, l can assure you that l did not do any kind of fraud and l hope you to remove the block on my account as possible, l hope you to respond. because l have paid real money into my account, plus you do not make any. damage to your customers, l highly. appreciating your efforts to get back my account
polar marshBOT
@weak oyster:
storm flumeBOT
Please refer to this channel's pinned messages for further information, @torn hawk:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
torn hawk
I didn't understand
clear spindle
Refer this: #questions message
native coyote
Allow sharing a discord link. @clear spindle
storm flumeBOT
Your level is defined by your Discord server activity, @native coyote. Sending messages in the server (except in #481204134859505684, #481426158601371654 and #558482073355157520) will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.
The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:
:white_small_square: 10 | <@&479207138863087617>: Ability to change nickname.
:white_small_square: 20 | <@&440672686729854987>: Ability to use external emojis.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to stream video.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.
vagrant forum
Check the pinned message on this channel, @night cloak.
native coyote
Send me a friend request size I'll send a link. @clear spindle
clear spindle
That's only a single report. If you're facing that please report that in detail.
storm flumeBOT
Hello, @native coyote!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
noble whale
I have two account I want to unlink one of them from facebook then delete it, How?
polar marshBOT
@night cloak:
oblique vine
When we get update for next season
storm flumeBOT
Please refer to this channel's pinned messages for further information, @oblique vine:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
night cloak
ban
polar marshBOT
@night cloak:
placid remnant
bro idk somehow my uc automatiically dissapear from my account
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @placid remnant.
night cloak
will pubg mobile be unbanned in india if yes then say when
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
polar marshBOT
@raw cave:
potent lichen
My account was blocked for no reason or I did nothing and the name in the game is ” FT丨SAAD ” , and I have not violated the rules and policies of the game , ” 5407959897 ” , and this my account ID ,and I wish you to rescind this the block or the Bund and return it again 😩
polar marshBOT
@potent lichen:
dusk finch
My account was blocked for no reason or I did nothing and the name in the game is ” CDxDINTE ” , and I have not violated the rules and policies of the game , ” 5227158159 ” , and this my account ID ,and I wish you to rescind this the block or the Bund and return it again .
polar marshBOT
@dusk finch:
modern dirge
The game is lagging way too much today after i got the lobby graphic option.
Device: OnePlus 7 Pro
sick shale
@modern dirge Report it in #old and make sure to include the following details:
▪︎Numeric User Identification
▪︎Device
▪︎Wi-Fi/Cellular
▪︎Countr
limpid bloom
Is the metro royal gonna be limited time or what
woven summit
why your system is not detected this type of cheater (magic bullet) ?
storm flumeBOT
Hello, @woven summit!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
ocean arch
Something is terribly happening with game server from last 3 days
celest shadow
What seems to be the issue?
spare coyote
@Nightfury✓ Yes game server can delly sometime ping show 900ms
rancid osprey
@storm flume Pubg Mobile season 15 is coming so we are how updated
narrow fossil
Hello, PUBG MOBILE. My account has been banned for 10 years without violating the terms and rules, and you can review the account to ensure the correctness of my words, dear. When I open the account, the ban date appears on 7/11/2020, and yesterday I was on 11/8/2020 I used the account normally Why was I banned when I did not violate the terms and I am responsible for what I said? Please help me please ID 5191153392
polar marshBOT
@narrow fossil:
glossy yacht
can someone tell me when will the crew season end i rlly wanna change my nam
rancid osprey
@polar marsh PubgMobile nest season is coming soon that come means We are Hiw will do update
glossy yacht
@sick shale thanks
clever wharf
If i have middile east and my friend have euorp then we play with same team or not?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @clever wharf:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
devout kestrel
I want to cancel the link e-mail
sick shale
It's not possible atm, contact customer service for further assistance
night cloak
If you get duplicates in the legendary contract now, you don't get extra coins, and they are worth 0 silver if you want to dismantle them, i coud have bought the pan if they worked as they should.. now i have legendary duplicates in inventory that are worth 0 silver... please help, i feel scammed cause of this
ID: 510218585
Divice: Note 20
Wi-Fi
România
sick shale
And provide a screenshot of the duplicated item please, remember that you don't get silver fragments for dismantling special character items
night cloak
Where do i post the screenshot?
night cloak
Okay, will do, hope i will get help, thx
I can't add the photos for another 5 hours, i can't add them in the edit, do i need to do another request later?
young hinge
i got banned yestarday, my username is SKx06, and I didnt cheat or play w cheaters or anything, what can i do to get my account unbanned
polar marshBOT
@young hinge:
uncut niche
My account was stolen and when I recovered it, my account was blocked for 90 days. What is the solution?
polar marshBOT
@uncut niche:
jade mauve
Which date pubg unban in India
chrome dust
How to rate items in gallery?
proven halo
I
woven atlas
@chrome dust right end corner click on gallery and then u can rate items by clicking on stars
quick moss
My account has been banned without any reason knowing I did not use any hack or other things please take the problem as soon as possible.
ID: 5239074306
Email:rozanaodeh478@gmail.com
polar marshBOT
@quick moss:
night cloak
is midasbuy safe for purchasing uc in pubv kr? thanks
orchid tartan
marble thicket
We will miss you tencent
orchid tartan
What is this? Explain plz
vagrant forum
Check the recent pinned message on this channel, @orchid tartan.
sick shale
.gv @night cloak
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
modern lily
Nothing is shown in event player id 6860249464
night cloak
My account has been banned without any reason knowing I did not use any hack or other things please take the problem as soon as possible.
polar marshBOT
@night cloak:
night cloak
Name: Character name: 『NC』 ROJAVA
Character ID: 5339762897
The date and time when the account suspension was confirmed: 21.10.30 15:04:33
ID
Device: ROG ASUS
Wi-Fi
Country: Finland
My computer has been hacked by Hacker and I no longer control my computer and nowI have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for ituntil my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you
polar marshBOT
@night cloak:
rare violet
I add 25k UC in my account and everything is gone
Help please
@bold siren
@vagrant forum
vagrant forum
Contact the in-game customer service, @rare violet. We cannot help you with that issue.
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @rare violet.
silent elk
My account was hacked, the support service in the game itself is silent, I applied for recovery several times, where should I go?
spring void
Play store.
amber cedar
Do u have any idea how people update pubg kr game?@spring void
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @amber cedar.
amber cedar
I m asking for idea and u telling support nice.
high socket
Hey in customer service I keep putting the date I connected. My social media but they keep saying it’s wrong it’s the pubg bot service.
That was first day I opened my acc and linked it
pulsar yoke
السلام عليكم
spring void
@daring wind upload it on another site such as imgur and send the link to CS
storm flumeBOT
Please do not use languages other than English, @pulsar yoke. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
daring wind
ok thanx so mach
storm flumeBOT
Please refer to subpoint 4.4 in #faq for further information, @pulsar yoke.
Please do not use languages other than English, @digital iris. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
digital iris
Hello, in the winter of 2019, a player under the nickname PANDA0004 used cheats to assign my clan called X DEDANTUL X to himself. Please bring my clan back. If anything, I have proof that I was the leader of this clan!
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @digital iris.
onyx cairn
No changes will be done without your permission as it won't be PUBG MOBILE app as itself. It'll be you doing such changes. Click on the link below for more information, @night cloak.
You're mostly welcomed!
tough pulsar
My account has been suspended and I am not breaking the rules
polar marshBOT
@tough pulsar:
drowsy magnet
its 10th November when update will be released
little depot
i got banned 10 years for no reason on the korean version, What should i do to clear that i didn't play with any type of hacking or use any external app?
polar marshBOT
@little depot:
clear spindle
Most likely after 03:00 UTC
amber cedar
How much mb it will need for update ? @clear spindle
clear spindle
No information about that.
serene bear
Nearly 1.9Gb
amber cedar
U guess@clear spindle 
clear spindle
No 
amber cedar
serene bear
Hy @clear spindle where is Pubg company is there..??
clear spindle
??
serene bear
Where r u staying..??
storm flumeBOT
Please avoid going off-topic, @serene bear. You may have unrelated conversations in #chat.
Please refer to this channel's pinned messages for further information, @vagrant tulip:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
serene bear
Ok bruh
olive badger
polar marshBOT
@olive badger:
onyx cairn
Open Google Play Store and/or Apple's App Store and check the PUBG MOBILE site, you will see a reminder and a countdown,
@drowsy magnet!
drowsy magnet
thank you
balmy python
hi anyone know i have problem on 90fps . i already click 90fps and game is still run 60fps
clear spindle
After a day when the RP ends, @night cloak.
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @balmy python. Revert this at any time by sending .emulator in #481204134859505684.
clear spindle
Refer the pinned message in #emulator-support, @balmy python.
clear spindle
We don't recommend using third party apps to download PUBG MOBILE.
high socket
This means we cannot play eu or Asia ? From North America or just game region it takes about ?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @high socket:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
whole cliff
Hello. Please help from PUBG support team. My account on Facebook has been disabled and I cannot access my account for your game as it is in the picture.
ID 5580372437
light agate
I have a problem and it was sent to technical support, and there was no response
paper plank
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @paper plank. Remember to read through #faq before asking questions in the support channels.
celest shadow
Please state your issue here, @paper plank.
light agate
I need help please
celest shadow
Yes of course, @paper plank. We cannot help you if we do not know what help you need.
You will have to be patient while waiting for a response on your support ticket, @light agate.
paper plank
Ok i need to get back my clan pls@celest shadow
tawny nest
my account got ban for 3 month without any reason how to unban my account
polar marshBOT
@tawny nest:
celest shadow
What happened to it, @paper plank?
paper plank
@celest shadow get stolen
celest shadow
Could you explain how?
paper plank
And the leadee kick everyone
celest shadow
Is this a clan that you own previously?
paper plank
I was the leader but i ve been kick out
pastel cedar
What this mean?
paper plank
@celest shadow yes its mine
light agate
paper plank
@celest shadow can you help me to get it back
heavy vortex
@pastel cedar is that kr version?
pastel cedar
Global
heavy vortex
what do u want to know about in that? 
pastel cedar
I don't know my friend asking
paper plank
@heavy vortex can u help me
heavy vortex
I'm just a normal player like you..
celest shadow
Unfortunately I cannot, @paper plank. There are no other possibilities other than your PUBG MOBILE account being accessed by an unauthorised person, transferred the leadership to another player, and kicking out other clan members, including you. This is an individual mistake, you may contact the in-game customer service for further assistance, and make sure you change your linked social media accounts passwords.
heavy vortex
@pastel cedar It's a preview of the rewards and the items you can get from buying eliteRP
brave aspen
If We are kicked from a Room, we can join it again right at the moment with ID Pass or After 2 Minutes ?
pastel cedar
Ok thanks @heavy vortex
paper plank
@celest shadow what
celest shadow
If the room owner kicks you out of the room, you will need to wait around 120 seconds before being able to join back the room, that is if the room has not started yet, @brave aspen.
paper plank
@celest shadow pls help
lusty verge
imagine having that much knowledge about the game 😭
celest shadow
I cannot help you, @paper plank. Please read my message to understand the situation better, sorry.
brave aspen
@celest shadow But I thought you have to wait 120 Seconds when you reject invite to Room
paper plank
@celest shadow but its my clan i will show you my clan
lusty verge
@paper plank Theres nothing he can do he cant go and give you the clan back since someone else is leader of the clan
paper plank
@lusty verge yes i dont know how he been the leadee
lusty verge
only way was u passing leadership
celest shadow
If you reject the invitation to a room, you do not have to wait, @brave aspen. The room owner can just send another invitation to you, works the same as a team invitation to play Classic or other modes.
lusty verge
or u leaving
paper plank
@lusty verge how i can pass a leadee
@celest shadow @lusty verge i ve been kick feom the clan
quasi basin
الو
storm flumeBOT
Please do not use languages other than English, @quasi basin. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
quasi basin
ing I did not use any hack or other things please take the problem as soon as possible
ID :5218235265
🥺
polar marshBOT
@quasi basin:
light agate
to support them
ID: 5250953021
Divice:iPhone 11pro +iPhone 6+ipad pro
Wi-Fi/Cellular: cellular
Country: Kuwait
ionic scroll
When is zombie Survival and zombie darkest night coming?
sick shale
@light agate Contact customer service to solve that issue
@ionic scroll No information, kee pan eye on #news
light agate
@light agate Contact customer service to solve that issue Customer service since Thursday
We leave a lot of money and no one is responding from customer service
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @next locust.
next locust
I contac but they tell me nothing that help me
light agate
I am talking to customer service it says an account specialist is sending data sending data it says send again more days and time piston
Customer service is not good. Pay money quickly. Support does not exist
sick shale
Please be patient and follow customer service responses, we are unable to assist with account related issues.
light agate
Please be patient A lot of money is in my accounts and no one helps see in days nor the problem
misty summit
Refer the pinned message in #emulator-support,
@clear spindle emulator-support I have no choice, how will I reach
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @misty summit. Revert this at any time by sending .emulator in #481204134859505684.
rose orchid
polar marshBOT
@rose orchid:
night cloak
Hello I cannot access my account. Is there a phone number that I can call in the United States? I have sent emails but the responses to my emails did not help.
night cloak
I am unable to use the in-game support function because I cannot get into the game at all
clear spindle
You can contact the in-game customer service from the Login page (Help at the top right).
night cloak
Can you please show me where that is? I do not see it on the page
sick shale
hexed bone
what is this mean ?
tepid stratus
Whats the use of combat and lobby?
hexed bone
Whats the use of combat and lobby?
@tepid stratus in lobby graphics and ingame graphics
sick shale
@hexed bone It means player was detected for cheating or else
tepid stratus
K 
hexed bone
@hexed bone It means player was detected for cheating or else
@sick shale banned or not ?
sick shale
@hexed bone Yes he should have been punished, it may take some time to apply the punishment
heady prawn
How days do we get banned if use vpn
hexed bone
sorry for the word ^_^
woven plover
i have a issue
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @woven plover. Remember to read through #faq before asking questions in the support channels.
woven plover
so i have my graphics on classic right? then i change it to colorful. i restart the game and when i go back to graphics its beck to classic not colorful. why cant i change my graphics?
cosmic loom
Pubg unban date in india
shy mist
Does infection mode end today!
sick shale
@shy mist After the update
shy mist
Sorry may I know when is it?@sick shale
light agate
3dys no answer
sick shale
@shy mist Starting on November 10
storm flumeBOT
Please refer to this channel's pinned messages for further information, @cosmic loom:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
shy mist
Alright thanks @sick shale
woven plover
@sick shale rebel do you know why i cant change my graphics?
sick shale
@woven plover Seems like it's a bug, can you please record a video of the bug happening and report it in #old. Make sure to include the following information:
▪︎Numeric User Identification
▪︎Device
▪︎Wi-Fi/Cellular
▪︎Countr
woven plover
ok thx
night cloak
@sick shale i have the same bug, and the graphic and fps change on its own, I noticed that when I saw a drop fps and even if I change it after 3 4 games, it returns as if I had just installed the game and after I was ba..nn..ed
polar marshBOT
@night cloak:
night cloak
@sick shale bro
How may we help you, @night cloak?
We Can Talk in private? @night cloak
For?
celest shadow
Please state your issue here.
bold sky
i have probleme
night cloak
For Fix my Problem 🤦♂️@night cloak
static haven
Is there any way to change email and password?
night cloak
What is the topic for your problem, @night cloak?
bold sky
@pulsar surgeOmar#7065
night cloak
Use the “forgot password” button, @static haven.
bold sky
@night cloak hi i get banned for no reason
polar marshBOT
@bold sky:
dapper light
Пропало управление после удаления
storm flumeBOT
Please do not use languages other than English, @dapper light. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
night cloak
Someone linked My Account To Phone Number and Email😬@night cloak
Please contact in-game support, @night cloak. We cannot help with account related issues here.
hollow kite
hi 👋
hollow kite
my account has been banned
polar marshBOT
@hollow kite:
dapper light
Lost control
young hinge
Hi how can i contact custom service
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @young hinge.
night cloak
Please elaborate, @dapper light
young hinge
The i game custom service is all bots
night cloak
Why are you contacting them, @young hinge.
solar flame
My account was banned and support don't tell me anything
polar marshBOT
@solar flame:
young hinge
My account was banned and i have absolutely no clue why, i played@for 14 seasons and i never use hacks nor play with hackers
polar marshBOT
@young hinge:
clear spindle
Join the Russian server, @dapper light refer #735483472432594994 3.1
long kettle
Is today last day for infection mode???
night cloak
Correct, @long kettle.
long kettle
serously! why so soon
night cloak
@night cloak bro i Talked with Them Last Week They said They Can’t help Me To unlink that email and phone number, is there another way To Fix it!
sand path
The infection and Ragegear mode will be taken offline for further tuning.
Please feel free to add your feedback regarding this in #old. @long kettle
night cloak
That is the only way, @night cloak. Contact them again and follow this step by step below.
Thx Bro i will try Again❤️
long kettle
Thanks @sand path, i hope they bring it back soon 😓
long kettle
I know as much, just still on slow mode.. also I believe they know we want the mode to go on by the amount of people enjoying it and still playing.
tawny lion
Flashdog gfx gives ban ??
storm flumeBOT
Use of unauthorized third-party software or methods, @tawny lion, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
night cloak
How can I finish this plz
olive dove
Opening 70 crates without finding legendary item in any of them.
tired fractal
Any specific time the update is scheduled for?
celest shadow
Are you on Android, @tired fractal?
tired fractal
Android and ios
fickle crown
@celest shadow Ihav Problem
celest shadow
The update is scheduled for November 10, in less than 6 hours, @tired fractal. If you are on Android, you can set a reminder on the Google Play Store.
How may I help you, @fickle crown?
tired fractal
👍
polar marshBOT
@fickle crown:
ebon prawn
@celest shadow My friend has been banned just now with no reason can you help ?
celest shadow
Please refer to subpoint 2.12 in #faq for further information or the message above you, and let him know about it, @ebon prawn.
storm flumeBOT
Please do not use languages other than English, @stuck thistle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
stuck thistle
Hello in support my account be stolen
<@&481161015728406538> <@&639889499718942720>
Can you help me please @celest shadow
celest shadow
Please contact the customer service for further assistance in this regard, @stuck thistle, and the customer service of your social media and/or e-mail account in question. You may refer to subpoint 2.8 and 5.3 for further instructions.
Please do not use the Moderator mention for this in the future as it is reserved for emergencies such as raids. Thank you for understanding.
late iron
I was banned because of the jailbreak on the iPhone, this is not fair for 10 years. Please look at the duration of the ban. Please, I do not want to stay away from the game, please look into that. I like the game of PUBG .. and I respect the applied policy. I serviced my phone, please look, please ... I have friends who were banned for 3 months, not 10 years. It's not fair.
polar marshBOT
@late iron:
stuck thistle
Ok iam sorry + thx 
@celest shadow
queen storm
HI PUBG SUPPORT
When I meet some hackers and report them, their accounts are not banned and most of them are from countries (Kuwait / Saudi Arabia / Turkey / Emirates)
celest shadow
Having a rooted or jailbroken device in itself will not trigger the anti-cheat mechanisms, @late iron. Please read the message sent by @storm flume for further information.
storm flumeBOT
Hello, @queen storm!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
abstract zenith
polar marshBOT
@abstract zenith:
queen storm
@celest shadow thank you ❤️
hollow pasture
Hello, support PUBG MOBILE .... It was done 4 days before my account was hacked on Twitter and my account was taken from PUBG and my account was from very good accounts, and when I tried to retrieve my Twitter account, this was done and I logged into the game, and I found that the account was blocked for 10 years and come back from you to see the topic and take The issue is very serious because I did not use any means of fraud. Thank you, and you always like ....... mordyalazmii@hotmail.com
polar marshBOT
@hollow pasture:
frozen idol
Why is the events section gone? I can’t find them anymore not even on recommended
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @frozen idol.
ionic scroll
Can we report hackers here?
cyan citrus
yes u can
storm flumeBOT
Hello, @ionic scroll!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
ionic scroll
If it is confirmed that he is hacking because I have video link.
Will I be getting in-game mail about his/her ban. Cause I would also like to get marshal achievement.
cyan citrus
@cyan citrus Don't interfere please
@sick shale why ?
they tell you in the game and on website that you can report on discord
night cloak
We appreciate everyone’s support, @cyan citrus. But when a member of staff is active in this channel or handling a issue please leave them to do so.
Hacker
storm flumeBOT
Hello, @night cloak @cyan citrus!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
night cloak
Does anyone know if your merit is below 60 how many solos do it take till you can play squads again?
Feel free to do the math, @night cloak.
Thanks 👌
You’re most welcome!
hi my account banned for 10 years in game but im not do any illegals in game
my game id is 579932536
and my gmail evgames.ac@gmail.com
please help me
polar marshBOT
@night cloak:
trim flame
I have an account ID: 5370464780 hacked by people
I only have an e-mail, but I cannot log in via e-mail.
What do I do to recover the account?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @trim flame.
trim flame
I cannot access the account only I have the email Please help me
sick shale
@trim flame Contact customer service from login menu
And refer to subpoint 2.8 in #faq if you don't have access to your account.
clever siren
Opening 70 crates without finding legendary item in any of them.
@olive dove its so hard
olive dove
@clever siren Go for classic crates rather than premium ones to avoid the guaranteed reward.
clever siren
@clever siren Go for classic crates rather than premium ones to avoid the guaranteed reward.
@olive dove so i save 70 classic crates?
nvm
after 4hours new update?
olive dove
@clever siren in order to complete the jinxed achievement you need to lower your chances of getting legendary items from opening crates. this could be achieved by focusing on classic crates.
Do not save large number of crates, open whatever you get to stack up without increasing your odds.
clever siren
ok thanks
olive dove
@clever siren according to play store the update will roll out in 4 hrs 22 mins from now.
clever siren
@clever siren according to play store the update will roll out in 4 hrs 22 mins from now.
@olive dove ok thanks but server down?
hollow heath
Hello I am back @olive dove can I still join room on different server
olive dove
@hollow heath The creator's current server will determine the server that the custom matches will be played on.
night cloak
Server will not be taken down, @clever siren.
clever siren
ok thanks
night cloak
You’re most welcome!
hollow heath
@olive dove so the one who create server will have the server of that creator but I can join ya?
If the server is Asian and mine is europe
olive dove
@hollow heath you can join the room, but the server you will be playing the custom in will be decided based on the creator selected server.
hollow heath
Ok thanks for clearing my queries
olive dove
you are welcome.
trim flame
No response from customer service
trim flame
I have an account ID: 5370464780 hacked by people
I only have an e-mail, but I cannot log in via e-mail.
What do I do to recover the account?
olive dove
you need to contact customer support, @trim flame .
trim flame
No response from customer service
olive dove
@trim flame follow this please:
trim flame
do you speak Arabic
night cloak
This is a English only server, @trim flame. For Arabic support Refer to subpoint 3.1 in #735483472432594994 for regional communities.
polar marshBOT
@green whale:
grim tangle
@polar marsh The new system that PUBG Mobile will issue is very bad in choosing the server that the player wants to play in, such as the server in Europe or Middle East, South America, and the server is not changed until 60 days have passed.
celest shadow
Thank you for posting your concerns about this, @grim tangle. You did not have to post it in all three channels: #old, #questions and #discord.
Sharing this in #old is enough, we appreciate the feedback.
grim tangle
@polar marsh Why don’t you have a private server for hackers?
Thank you for posting your concerns about this, @grim tangle. You did not have to post it in all three channels: #old, #questions and #discord.
Sharing this in #old is enough, we appreciate the feedback.
@celest shadow I don't know where to post it. I want someone to help by canceling the new system
celest shadow
In the future, you may post anything related to the game, whether a positive feedback, bug reports or concerns in #old, @grim tangle.
stray folio
Please help
I was play and didn't use hack or break ruly or do things bad please check your system and my divce or give me any realy reason
Here are som details of my pubg account.
Character I'd: 5145125718
IGN name: Ða͜͡rk
Hight Teir s15: Ace
Device: Android
Date: 2020/11/9
Please sir give my account back
Thank you pubg.
grim tangle
In the future, you may post anything related to the game, whether a positive feedback, bug reports or concerns in #old, @grim tangle.
@celest shadow Ok
polar marshBOT
@stray folio:
grim tangle
@polar marsh Why don’t you have a private server for hackers?
storm flumeBOT
Hello, @grim tangle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
neat barn
I want to know why i get ban
polar marshBOT
@neat barn:
real valve
Guys I really need help .
My account got banned and I don't use anything and I never played with hackers and I paid a lot on it.
with whom can I talk to get help with that?
polar marshBOT
@real valve:
noble prawn
How is this player "banned" for cheating but still able to play?
I wasnt banned. I reported a player for cheating.
drowsy harness
Any admins or mods on?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @drowsy harness. Remember to read through #faq before asking questions in the support channels.
noble prawn
D1RTYxMouse was cheating and i reported him. His stuff wasn't removed and hes still able to play?
olive dove
Wait, @drowsy harness. I am trying to consult the staff regarding your issue.
drowsy harness
Ok thanks
night cloak
Hi, I was watching a video on the recent 1.1 update coming out if I’m from Europe but I’ve always played North America server, I can change the auto select server from Europe to North America. But what if I want to play with my friends who are from Asia server how does that work ? Is it basically who ever is the party leader you will play there server ? Please can someone explain.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
noble prawn
@polar marsh can you tell me how a hacker is still a crown and allowed to play?
storm flumeBOT
Hello, @noble prawn!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
olive dove
Apologies @drowsy harness ,
the only way, to solve your issue, is to contact the in-game customer support.
drowsy harness
@olive dove ok will do
brazen fable
Why i got banned without reason
polar marshBOT
@brazen fable:
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @tawdry cobalt.
tawdry cobalt
Where will I get the PUBG KR support
sick shale
Google it
tawdry cobalt
Are you Indian
storm flumeBOT
Please avoid going off-topic, @tawdry cobalt. You may have unrelated conversations in #chat.
worldly nimbus
Is the 1.1 update going to go through the App Store?
sick shale
Yes
rotund fractal
سلام عليكم
storm flumeBOT
Please do not use languages other than English, @rotund fractal. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
rotund fractal
هل يوجد أي شخص فالدعم الفني يتحدث اللغه العربيه؟
storm flumeBOT
Please do not use languages other than English, @rotund fractal. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
uneven kindle
Can't get in any match in N.A servers. Using gameloop.
agile root
Ipad air 4 is freezing and has framedrops even tho it has A14 bionic.. any fixes or reasons as to why is this happening...
queen sequoia
I need admin
woven atlas
@uneven kindle #emulator-support
uneven kindle
@woven atlas ok thanks
queen sequoia
Hi I need admin to fix my problem
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, . Remember to read through #faq before asking questions in the support channels.
glossy ermine
polar marshBOT
@glossy ermine:
mellow lion
Watt is this
Please help me @polar marsh
Please help me @polar marsh @storm flume
south rapids
What time is the update rolling out for App store
celest shadow
Please contact the in-game customer service, @mellow lion. Refer to subpoint 5.3 for further instructions.
It will be rolling out very soon, @south rapids.
For Discord related matters, please use #discord, @south rapids.
south rapids
Ok @celest shadow thanks 😊 and your dp is dope
nova bay
Please can any one help me, My accout has been banned for one day and my rank get down from ace to bronze, can i know the reason please
polar marshBOT
@nova bay:
vagrant forum
Wait patiently, you'll receive it soon. It's slowly rolling out.
clever siren
Ok thanks
stone seal
When we will get new map metro exodus
celest shadow
The Metro Royale mode will release today, @stone seal. Please check your app market for the update, it is rolling out slowly everyone.
gray prawn
At what time the update will rollout
south rapids
@celest shadow is someone to you good to listen?? I would like to know
celest shadow
Please be advised that this channel is reserved for PUBG MOBILE related support, @south rapids. Feel free to mention me in #chat.
south rapids
Oh sorry got into wrong channel
celest shadow
The update is slowly rolling out, please be patient, @gray prawn.
south rapids
My bad sorry please accept my apologies
gray prawn
Will the update come in taptap
drowsy magnet
The update is slowly rolling out, please be patient, @gray prawn.
@celest shadow is there any direct link to download
celest shadow
No worries, @south rapids!
vagrant forum
@gray prawn, third-party stores are not recommended.
celest shadow
Please download or update the game from your Google Play Store or AppStore, @gray prawn. Alternatively, you can download the game from the official website:
Please refer to my message above, @drowsy magnet.
gray prawn
No it's not there in play store
drowsy magnet
Please download or update the game from your Google Play Store or AppStore, @gray prawn. Alternatively, you can download the game from the official website:
▫️ https://www.pubgmobile.com
@celest shadow its not available on site
vagrant forum
It will be updated soon. It's best to just wait patiently.
night cloak
Hats off to all of the members,you work hard all day In this discord server to keep the customer satisfaction....Thank you
south rapids
@celest shadow huge thanks to you
celest shadow
We're super glad to hear that coming from you, @night cloak. A little bit of positive feedbacks keeps us motivated and going. Thank you, have a lovely day ahead and don't forget to update your game!
sterile thorn
Hello where can i find the discord link for the kjrp version?
vagrant forum
There's isn't one.
south rapids
@celest shadow can you tell me when do the in game customer service representative reply like what time in particular?
celest shadow
You may contact the in-game customer service for the Korean client for further assistance since there are no Discord servers for the client, @sterile thorn.
night cloak
@celest shadow well the game is not available as it is banned in india hahaha,but we are optimistic about the game as the parent company KRAFTON has dealt with MICROSOFT AZURE for data protection.....we are hoping to see the game unban in next year...
celest shadow
The customer service response time may vary, depending if your support ticket is received by one of the support agent, @south rapids. I cannot give you an ETA or an exact time span on when you will be contacted, but do not hesitate to send a kind reminder if a follow up from the customer service is not present within a reasonable time span.
sterile thorn
Oh so i cannot get help here
ashen vapor
@celest shadow pubg mobile india
celest shadow
Noted, @night cloak. Kindly move to a discussion channel for further conversations.
south rapids
I mean after I’m connected with the agent ? How long will they take to contact me again in the same ticket?
serene bear
Hy Pubg at which time update will come...???
celest shadow
We only provide community support for the global English version of PUBG MOBILE here, @sterile thorn.
night cloak
@ashen vapor pls refer to the pin section in this discord server
celest shadow
Please refer to the pinned messages of this channel, @ashen vapor.
serene bear
@celest shadow which time update I'll come in india..??
storm flumeBOT
Please refer to this channel's pinned messages for further information, @serene bear:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
night cloak
We need a reply-Rollexxx
sterile thorn
Thats lame, thanks anyway for not helping me regarding on the same game.
stone seal
When pubg mobile update is coming
hidden garden
Did update is available for download?
celest shadow
Yes, @hidden garden. The update is slowly rolling out, please wait patiently.
drowsy magnet
when gona update website download link
acoustic hemlock
When the website link will be updated?
elfin silo
I can't download from play Store... I played version 1.0 Downloaded via PUBG mobile official instagram server
Can u pls give the update link in the instagram server...
acoustic hemlock
@ @elfin silo same prblm so i downloaded from their official wbsite
elfin silo
<@&481161015728406538>
twilit mural
Good morning
elfin silo
Ok
celest shadow
You will be able to update the game first on your Google Play Store or AppStore, @drowsy magnet @acoustic hemlock @elfin silo. The official website download link will be updated later in the day, and there is no ETA on this.
dry nest
@elfin silo change the location of ur playstore... That's it... Pubg mobile will b their as usual 🤷🏻♂️
crystal steppe
Where is the new update?
elfin silo
Thanks....but....I downloaded the apk that is not having obb( downloaded from PUBG mobile official instagram server)so can u ask the admins to download through insta....
celest shadow
We only recommend you to download/update the game from your app market or through the official PUBG MOBILE website:
crystal steppe
@celest shadow where is the new 1.1 update?
jagged lark
Anyone else experiencing low sound
celest shadow
It is on the way, @crystal steppe! Please be patient as it is slowly rolling out.
Are you on iOS, @jagged lark?
timber compass
I am on Android device and there is no update on playsrore vivo store tap tap and also on offical website.
jagged lark
Are you on iOS, @jagged lark?
@celest shadow I am on iOS
celest shadow
Does your in-game sounds reduce in volume when you enable your in-game voice chat, @jagged lark?
celest shadow
It is a known issue, @jagged lark. Try to update your iOS software version to the latest, and post your concerns regarding this in #old. Don't forget to include the following details:
▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular
You could also try repairing your game to see if that helps.
jagged lark
How to repair and where is that option I’m on iOS 14.2
crystal steppe
@celest shadow no android i am from india
elfin silo
@celest shadow Can u ask the PUBG mobile admins to give the update download link in their instagram server
celest shadow
Oh. iOS 14.2 is the latest, @jagged lark. Very well, you can repair your game by logging out from the settings, and on the top right of the login menu you should be able to locate the Repair button. Select the routine repair option.
timber compass
@celest shadow do you have instagram server?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @crystal steppe:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
celest shadow
Please refer to my message, @elfin silo @timber compass (click on the link to be redirected):
elfin silo
No @celest shadow 😂
PUBG mobile has given the download link of version 1.0 on their instagram bio....so I just want you to ask to them to give the download link in instagram
I am having issues in play Store 😂
vagrant forum
The link isn't updated yet. It will be done later during the day.
timber compass
Urdu voice pack is comming tomorrow
velvet vault
Is the update out yet?
celest shadow
That is the same link as the one on the official website, @elfin silo.
velvet vault
I’m not seeing any.
celest shadow
It is slowly rolling out. Please be patient.
night cloak
where is he metro mod ?
vagrant forum
Have you updated the game, @night cloak?
vagrant forum
Wait for the update to be available on your app store. Metro Royale is in version 1.1.0.
night cloak
Ok .Will it take a long time?
vagrant forum
It's rolling out slowly, won't take long. Just wait patiently for a few hours.
velvet idol
what it is size of the update?
celest shadow
Approximately ~1.9 GB, @velvet idol.
velvet idol
Approximately ~1.9 GB, @velvet idol.
@celest shadow is it for both iOS and Android?
celest shadow
Unsure for now, @velvet idol.
alpine brook
when we'll get 1.1.0 update?
south rapids
@alpine brook which device are you using?
onyx dagger
Soon, @alpine brook. It is getting rolled out slowly.
south rapids
Cause App store already got the update
green wolf
When the updatenwill come
dry nest
drowsy magnet
Got the update everyone it’s out on App store
@south rapids can you share please apk file
dry nest
Where's the update?
drowsy magnet
pubg please share apk file
south rapids
I’m updating from App store bro sorry 😞 but I aint got the apk file. You can visit the pubgm official website for apk
celest shadow
Please stop and be patient, @drowsy magnet. You can download the game via your Google Play Store, AppStore or the official PUBG MOBILE website.
dry nest
@celest shadow I showed u the Google store's screenshot their's no update till now
drowsy magnet
not available on app store or playstore and also pubg not updated apk file download link on websit
celest shadow
It is slowly rolling out, @dry nest. Please be patient.
south rapids
@dry nest bro go to the official website for the apk file if you’re in hurry
drowsy magnet
@dry nest bro go to the official website for the apk file if you’re in hurry
@south rapids not available at website its older version
dry nest
@south rapids not yet updated their 🤷🏻♂️
south rapids
Then you can just wait bro
little jackal
What is this? I got the announcement but no update
south rapids
@drowsy magnet it is available on app store see my above ss for reference
zealous galleon
i have not got any pubg update today in playstore
little jackal
@zealous galleon same bro i got the event notification from playstore but no update
earnest skiff
was the server thing implemented? cuz i can still change my servers normally
midnight comet
when is the new metttro royale coming out its already 10th November
jade pollen
Hey, one of my friends account was hacked. Hacker linked his twitter account. How to unlink that account. The in game customer service is. automated. I can't get help from that
small stag
@jade pollen he's cucked can't get it back
rustic sentinel
I got the update, size is 510mb
small stag
ios or android?
rustic sentinel
Android
acoustic hemlock
@rustic sentinel where? Playstore?
rustic sentinel
Yes playstore
small stag
gotcha km waitin
celest shadow
Please refer to subpoint 2.5 in #faq, @jade pollen. It will provide you with more information on how you can manually unlink a social media account.
rustic sentinel
@small stag try to restart your phone, i got the update after restarting my phone.
green wolf
I didn’t get update
small stag
I did 5 mins ago and stopped gp
arctic stump
So, no update for Indian user? I guess,,
small stag
yeah india banned pubg did you not get the memo?
arctic stump
I did in fact, why so agreesive, was just concerned if it's gonna come in near future with all the rumors around and non of the moderators or administration answering my questions
urban widget
huh
small stag
oh sorry I wasnt trying to be aggressive i was genuinely confused
midnight comet
i also have not received the update and im in Africa why? and its not banned
keen horizon
How to update pubg mobile india
dawn mortar
how to unban pubg account!
polar marshBOT
@dawn mortar:
onyx dagger
i also have not received the update and im in Africa why? and its not banned
Kindly wait patiently, @midnight comet. The updated is getting rolled out slowly.
drowsy magnet
I got the update, size is 510mb
@rustic sentinel please share apk file bro
onyx dagger
I didn’t get update
The Update is getting Rolled out, Kindly be Patient. @green wolf
night cloak
@keen horizon in tap tap apk u can update it
mortal shard
Updating from third party sources won't be a good idea. Um... Not sure but I think it's written in the terms of service.
So wait patiently for the google play update to come to you
mortal shard
Hey some moderator confirm him this.
night cloak
That is a third party App Store, @night cloak. And we do not recommend you download from such app stores.
The update is being rolled out as we speak, @night cloak. Kindly wait patiently.
mortal shard
✅
Um... Someone delete those third party store photos or impatient people will start downloading from there😅
still agate
Hi, I turned on the refresh rate to 90Hz and also 90fps in PUBG mobile, but it only works 60fps in the game. It also works 90fps in Game for Peace. Is this the problem of my phone or the game? My phone is MI 10
vagrant forum
@night cloak, do not recommend people to use store other than Play Store or iOS App Store. Installation from third-party sources is not recommended at all.
@still agate, have you tried doing a routine repair of the game client?
still agate
Yes, I did
warped parcel
When is the last date for updating the game?
night cloak
Via your in-game settings under graphics, @rose tiger.
warped parcel
When is the last date for updating the game?
Anyone?
night cloak
Not sure, @warped parcel. Probably a week tops.
warped parcel
Ok
gleaming ibex
Why the “recent players” show up in my friend list?? that is clearly annoying
urban jasper
Is it true that we won't be able to switch servers except once every 60 days starting next season?
weary cosmos
@rose tiger maybe hd icons or image, you can't change
night cloak
Correct, @urban jasper.
If your settings do not change try a routine repair, @rose tiger.
weary cosmos
maybe new bug😋
urban jasper
Correct, @urban jasper.
@night cloak Would the unranked option be available by then?
night cloak
Currently no information, @urban jasper.
urban jasper
So what if I want to play with a friend who chose a different server
storm flumeBOT
Please refer to this channel's pinned messages for further information, @urban jasper:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
urban jasper
Can you please explain what's the purpose of the matching sever update?
hexed bone
So what if I want to play with a friend who chose a different server
@urban jasper depeend on squad leader