#questions
1 messages · Page 1081 of 1
@night cloak There's a daily limit (1000 EXP per day)
Oh ok thanks @sick shale
@night cloak You welcome
@potent needle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@green pendant, that’s not possible.
@static hull:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Your account has been compromised and you have changed all the information, but a phone number has been installed. I have not installed it @night cloak
When new premium crates are coming to game?
You can contact the customer service via the game settings, @green pendant. Refer to subpoint 5.3 in #faq for further instructions.
Dont know, @serene fractal.
They are replaced with Custom Crates for now.
@serene fractal, no ETA.
I think it might be after custom crates
@night cloak so like no bn if he charged back the cards from the web he bought cards from?
The web is famous in Arab its x cite and I don't think he can charge back if I used them however I want to be sure
Did they fix DDOS attack
@wheat moth, you’ve already been advised regarding this topic multiple times.
Viasy I'm sorry if I'm bothering you or contributing team but I want to be sure there is no risk for my account at all.
If you havent used any hacks/cheats, I think your account wont get banned, @night cloak.
@tidal fern There are 2 different reasons for this ban: 1. You have very unstable internet (maybe an ISP or country issue). Changing to mobile data is the solution for you. 2. People who have a fast internet but still face the issue. Changing DNS will fix the issue. Please refer to #faq subpoint 4.11
It may be because you play on the same email on the emulator and the mobile, or not, it has nothing to do with it
@tidal fern:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
My shots are getting registering late
And sometimes not getting at all i can see the blood colour but not the cross sign
<@&481161015728406538> sorry for the ping but i need help
Have you tried client repair?
No
Let me try it now
And today someone hacked the server maybe that's why the shots were not registered
@night cloak So did you face high ping during that match?
Realme x2 can easily handle 60fps but default settings 40fps why ?
Support for what ??
Any information regarding updated anti cheat software?
The amount of aimbotting in middle eastern servers is herandous. (Diamond 2)
@ionic fox Try lowering graphics
We currently do not have a specific release date for the upcoming update, @little zodiac. Once we do, we will publish further information in #news.
I am playing Smooth but idk 40fps
@little zodiac Realme x2 or x2 pro?
Realme x2
That's relieving, because I got worse news. While walking down the street passing by a simple internet Cafe I saw people playing pubg mobile on emulators using aimbotting and wallhacks. This shows that players have simple access to hacks, if not emulators than on mobiles as well.
Can this issue be addressed asap?
@ionic fox Game download source?
Hello, @little zodiac!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Play store
You're from @ionic fox?
India
@normal fulcrum yes high ping
How did you download the game from Play Store if you're from India @ionic fox?
@normal fulcrum we can we just need cc
@night cloak Desync in high ping in normal. It's not the game's fault
@normal fulcrum it was hacked server
@ionic fox:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
High ping was the cause behind desync and shots not getting registered @night cloak
@ionic fox Be clear and don't use the word ban
Ok lol
Someone stole my Facebook account and logged into PUBG Mobile with Facebook. I want to cancel the link from Facebook as soon as possible.
Is really pubg b* in India ? I am playing pubg after this b*
Please can you solve this problem?
@ionic fox it will be back soon bud dont worry
Please refer to subpoint 2.5 in #faq for further information, @cursive cedar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
🥺 I miss pubg so much
Try reinstalling the game. That should fix the issue @ionic fox
Someone stole my Facebook account and logged into PUBG Mobile with Facebook. I want to cancel the link from Facebook as soon as possible.
Follow above message by Machete @cursive cedar
@cursive cedar mind english
India government ban 69 other apps for security reasons in India during PUBG 😭
Please avoid going off-topic. You can have unrelated conversations in #chat.
@cursive cedar so u wanna unlink fb right
Do u still have access to your fb? @cursive cedar
Just wanted to add that the distribution of 3rd party software to gain advantage has increased.
Recently I passed by an ordinary internet Cafe seeing people play pubgm on emulators with Wallhack and aimbot cheats.
An urgent notification towards the higher ups is requested.
Middle East.
Thank you.
hello can i unblock my account ?
@daring parrot nope
Why
@night cloak no
I am in Asia squad ranking #600
I get cheated by cheaters
Using server hacks and high ping issue
How can I get my minus points back
Bcz he didn't get reported though when I get killed by drowning
Let's see if I can find something till then link twitter Or something@cursive cedar
@tough flame can't do anything dude it's hard ik
What pubg currently doing against
Server hacks
Ddos attacks
I can looged into with gmail
Can u login with fb? @cursive cedar
@tough flame The team is working on a solution for this issue, you can check #news for more information!
It is linked to facebook and gmail
Can u login with fb@cursive cedar
No
Then u need to talk with ingame customer service maybe or ask mods
@sick shale the problem is they doing this sinds s14 but it was paid back then
Now they made it free and its damn too OP
They just made a new one a v3 and its 200 f ing mbs
Change all info about fb
@night cloak You can provide your feedback in #old, move to a discussion channel if you don't require any assist please.
Please do not use languages other than English, @daring parrot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Ок
How @night cloak
You can contact the customer service via the game settings, @cursive cedar. Refer to subpoint 5.3 in #faq for further instructions.
Login with Google and then settings then bottom left customer service@cursive cedar
Only bots that answer
If you answer the bot's questions correctly, @cursive cedar, it will guide you to one of the staff.
@sick shale may i dm you about something important?
For what
I cant say its blacklisted
Then don't say it. And stop going off-topic here
Please avoid going off-topic. You can have unrelated conversations in #chat.
Contact customer service for account related issues, we can't help you here
😭😭
They skipped me badly
I've been waiting sinds September 29th
Yes
@sick shale my bad otherwise you wont look
And your a mod so yeah...
Big company but still can’t solve ddos attacks
How can i contact the support?
You can contact the customer service via the game settings, @slow vector. Refer to subpoint 5.3 in #faq for further instructions.
Hello, @vagrant tulip!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@cursive lark:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@cloud geyser:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
hi, my acc was stolen who can i talk with to help me?
Can you explain further?
my facebook acc was stolen which was only connected to pubg email
but i have proof all payments hestories and value that i paid because i got message every time i pay in the game
so the man who stole my acc cant have this info
Please refer to subpoint 2.8 in #faq for further information, @heavy spade. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@glossy sable ?
Contact Facebook customer service. @heavy spade
facc acc was stolen i dont have access to it any more
Damn
Contact them about it and that yoi have proof about it that you usee that account and that you have purchased ingame items
And as I said before, try contacting the customer service.
They will assist you about your stolen account.
customer service of game or discord?
Facebook customer service.
can u give me a link?
Please refer to subpoint 2.8 in #faq for further information, @heavy spade. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Read what the bot said ^
@smoky berry:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hey! My game won't load.. It keeps checking for updates when there's none. Any idea of what this might be?
Try checking your internet connection.
Hi
Hey who’s the Admin of this chat
Who ever it is I just want to say thank you for all of the people that have helped me and others and I just feel like I or other people don’t say thank you enough to you guys
Like thank you for your lovely help support and getting our selves back on to this glorious game that I’m sure we all play PUBG mobile so thank you all again I can’t say it enough
<@&481161015728406538> ^❤️ 
❤️
5982515157 ples hlp No hack no gaym frend hack

ples hlp
Thank you for your heartwarming message, @timber agate! We are glad you found the help you needed here. Feel free to come back anytime should you need assistance!
Good games, may the chicken be with you. 
Can you explain further, @karmic garden?
Thanks @glossy sable and I will always come back and visit and share stuff i am season two og
tankew
Nice. 
Hey I think I do need some help lmao
Sure, ask away.
When I go to copy and past an Id or username into the add a friend it’s not working
Yes, you can't paste into the searchbox since the last update.
You can send it in #old.
Thanks for the feedback homeboy
Use of unauthorized third-party software or methods, @rough vortex, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@rough vortex:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello, @timber agate!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@timber agate, if you’re on IOS the feature was disabled due to apples privacy, <#old message>, refer to this link for name changed etc.
WTF is this. Tencent busy selling cheats.
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
@grizzled arch:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello guys, I want to ask how to report telegram accounts and channels that promoting and selling the hacks and Ddos ? There are so many online stores selling hacks and even they have a customer support!!! How to report them hopping you will shut them down ?? Should I post the links here ??
@stone drift, you can report them to telegram.
Ok what about the websites? The online stores? Is there any way to report them to tencent ? To take action.
You can contact the customer service via the game settings, @stone drift. Refer to subpoint 5.3 in #faq for further instructions.
You can report them here.
Thanks for help @night cloak 🙏🏻
You’re very welcome! Have a splendid day/night ahead, @stone drift.
Can someone please say how to login with Facebook
Iam getting this from two days
Like right now just died in two seconds
Hello, @timber agate!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
You can contact the customer service via the game settings, @tired kelp. Refer to subpoint 5.3 in #faq for further instructions.
Yes ok
I loaded my game up and it put me to the new screen my account is lost please help me please this is my second account and I don’t want to lose it
I really don’t want to lose my account please pubg fix it :(((
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
Huhhhh???
I don’t know how to do this I just really want my account back ;(((
What’s a sub point
I've been trying to enter a match for the whole night but i get this after like 5 minutes of waiting , never happened to me before ( server : north america , mode : fpp ) does it have something to do with the huge amount of cheaters in there or wht?!
@warped hazel, that’s because the FPP mode has a low flow of players.
@night cloak, it’s the bullet point.
@night cloak can I please dm you
@night cloak, regarding?
I currently play on an Android device (oneplus), I am switching to an iPhone, if there any risk in changing devices? Or platforms? I'll get to keep my ID and all of the progress, correct?
My issue with my account
@warped hazel, that’s because the FPP mode has a low flow of players.
@night cloak yea but I've been playing in there since the beginning of the season & this is the 1st time i get this & it was for the whole night , was trying to enter for like 6 hrs now but it keeps giving me that msg
Please I’m begging:(((
@night cloak, only in game support can help with account related issue so no.
Begging isn’t allowed in this server.
Sorry
@warped hazel, that’ll be because you’re getting a higher rank so less players/bots.
@tranquil viper, you’ll be fine if you need help when switching please do not hesitate to ask.
My account is lost I loaded up game and it just removed me from accessing my account it gave me a new one and I don’t know what to do please help
That’s my account I really want it back
@night cloak, contact in game support and refrain from repeating yourself again.
Ok bro sorry
@night cloak the people you talking to are in no way related to tencent they can't do anything for you so don't beg these guys. Try begging tencent
@warped hazel, squads, duos or solos?
I’m never getting my account back 🥺
If you think that definitely, if you try hard enough you’ll get it back.
@night cloak, what phone?
Could you please try restarting your game then device?
@night cloak any way to stop lag?
Devices is outdated, I’d be surprised if it supported 60 FPS.
@spiral dock what are your graphic settings?
I just right now got killed by Hacker
Hello, @wicked vessel!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Smooth/ultra
Please refer to subpoint 4.9 in #faq for further information, @spiral dock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
That’s all a temporary fix but it can help until you upgrade your device.
Lol that’s not gonna happen for a while
@night cloak, could you try a routine repair?
Sorry, for trying everything your a bit of a test dummie 🤣
@night cloak, sorry was getting a screenshot.
Logout then click repair via top right, then select routine repair “ok”
Why tf I can’t change me signature
I wanted to type something different and it just won’t let me, probably I needed to wait for it to refresh... played some games and came back nothing. Restarted game nothing
Logged out and then back in nothing
Just your device
I’ll follow up with the team.
Cheers.
Uhhhh help? ☝🏻
I just logged in and it kicked me . This has been happening to me alot recently
Almost sure nobody can explain this... this ain’t lag my damn internet ain’t bad and y’all just gonna let someone hack like that like come on
Please refer to this channel's pinned messages for further information, @crude wasp:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Helloooooo!?!????? Support?!!?!!??
Can I use a vpn and change my region on pubg or is that a bannable offense?
@languid pecan Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
Could u let me know what is the world fastest record of chicken dinner in pubg.??
@errant holly #news message
I want to report a cheat damage bug .. who can I contact?
You can contact the customer service via the game settings, @mighty axle. Refer to subpoint 5.3 in #faq for further instructions.
@sick shale tq. I got chicken dinner in squad in 7.8 mins.
@warped hazel, squads, duos or solos?
@night cloak squad
I am pushing rank for conquerer sinse 9 days but because of server hack known as DDOS attck it was no going so well we all kno there are so many hackers likhe aim bot,using esp etc. But we managed to survive thak but how we servive server hack there iss nothing we shold do . This game no playable after this hack.
Please refer to this channel's pinned messages for further information, @cursive phoenix:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
What should i do just leave the game
@warped hazel, do you have squad members or are you searching for some at the same time?
@warped hazel, do you have squad members or are you searching for some at the same time?
@night cloak both , i tried with my squad & nothing , we tried separately & the same thing
@warped hazel, try selecting no fill it with a squad, and swap map after search has been going to 4 minutes.
You’re experiencing this due to the low flow of users in FPP.
@warped hazel, try selecting no fill it with a squad, and swap map after search had been going to 4 minutes.
@night cloak Roger that
𝘏𝘭𝘸
We are unable to provide assistance if you do not ask a question or state a problem, @weak hare. Remember to read through #faq before asking questions in the support channels.
Is there any way to change the E-mail password ? That linked with pubg
@pine vault, click forgot password.
@night cloak so I did in game support but didn’t help
How could this happen :(( I just loaded game and my account is gone
When will be payload 2.o come into game @viasy
@uneven path, soon.
@night cloak, as I’ve previously stated we cannot help with account related issues.
“Dad take it back please”? What’s that mean.
@topaz trellis:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Why did it not let me type and why did that show?
Tell them to follow that message if they were wrongfully suspended, @topaz trellis.
Is using auto clickers on crates a bannable offense
Avoid using the word “ban” and banned “banned”
Mm 👌
hasabi masruwq wa'abi min fadlik rajeih
@languid pecan, are you modifying the games files?
I’d say it puts your account at risk.
Please do not use languages other than English, @covert drift. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
How to register crew ?
@agile nacelle, more information when it’s available.
i need help with gameloop can any one help me?
You can now access #emulator-chat and #emulator-support, @subtle wolf. Revert this at any time by sending .emulator in #481204134859505684.
where is this chanl
Sorry for the inconvenience, just need to wait for bot to fix itself then we can give you access.
This is Hacker paid hack on rank pushing and achieve this conquer please ban 😭😭
Report them in-game, @brazen moat. You can also report them through the official website : http://cheater-report.pubgm.cc
How can I report a cheater when his name is weird as f...
@timber agate Not being able to copy paste into search box is an issue for iOS users as Apple has updated its privacy policies, it's not an issue from game, android users can copy paste just fine, try using different keyboard other than the default one. :)
@serene bear, soon, no date.
pubg is destroying itself ... every game there is cheater who stop server and give -50
like they don't know?
Well we know as well, feel free to take discussion to ,#pubg-mobile.
State your issue here, @hidden compass.
That channel is for support for matters related to this Discord server.
i know dont teach me
No like,
Can you tell me what is the issue?
the issue is before 3 month i wanted unlink fb but its unlinked twitter and then when i try open account its coming new id
@hidden compass, contact in game support for account related issues.
what contact in game what i hate in game suporrt
since 3 month i did in game nothing
just wasting time there is accutally no support only fake bots
Are you sure you answered the bot's questions correctly? @hidden compass
yes i did same as the vedio of error 403
What's the issue btw? @rapid owl
i cant wait more i want contact with @dapper hemlock 404
#questions is for in-game/PUBG Mobile support.
@storm dune:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
only she can help me now because im tired
Only Customer Service can help you out in this issue, @hidden compass. 
Refer to this,
u cant understand my words? @onyx dagger
since 3 month doing this m i idiot u think?
I can.
But, Only Customer Service can help you out in this issue. 
Please be Adviced that the staff of this Discord server (Administrators, Moderators and Contributors), Are not from Tencent.
@rapid owl, if you have a complaint please contact a administrator.
exactly only error is tecent team
so only she can solve my issue
Please avoid going off-topic. You can have unrelated conversations in #chat.
sorru sorry
I want to involved @dapper hemlock403 in it because it's too much now . Please delete this contributor . There may br more good user's. But please they are decreasing our experience on discord.
Please understand nobody inside of the discord server can help with account related issues.
Hello, @rapid owl.
Please be calm, and tell us what your issue is.
If you're referring to Account related issues, We can only assist you, as we are not from Tencent.
lol i already know @sweet coral is from tecent
@hidden compass, please don’t ping random community members.
Issue is , continuously erasing every message on personal opinions is completely wrong.
just let me contact with her enough i dont need anythin else
Hey... Ddos attacks are stopped??
Why PUBG Why?
Issue is , half knowledge related to game and laziness of explaining correct information to others
@rapid owl ur right brother
Alright. Listen, @rapid owl,
This channel, is a Support Channel for PUBG Mobile.
And, your messages gets deleted only because, either you already got support, or, you're doing a conversation/typing off-topic here.
always they have same answer
How to download 1.0.1 update in ios
@green belfry, not that I know of.
What is the issue? @umbral bay
contact in game enough nothing else and they think they are working here accutally they just speak one sentece contact in game
@hidden compass, you may contact in game support for your issue as I’ve stated before we cannot help with account related issues.
Not really, @hidden compass.
As Viasy said, The Staff here are not from Tencent.
@rapid owl if you have any complaints regarding the staff here please contact an admin.
i dont care about others
Please avoid going off-topic. You can have unrelated conversations in #chat.
I saw on the internet that Someone got Mythic Outfit on his mail he opened his mail and collect his mythic outfit but i Don't understand how? Is it True or fake?
enough mean enough 3 month past in game and i already know error is from tecent and she can help me
@hidden compass we are only staff for the server, we cannot help with certain issues, we can only help with some technical issues.
How to download 1.0.1 update in ios
He maybe got a gift, @umbral bay.
Dont know about that.
i dont need staffs i need permission to speak with error nothing else
Can you please check the official website of PUBG MOBILE Whether version 1.0.1 is available to download, @tawdry basin?
If it's there, Feel free to Download it.
We cannot help with account related issues, @hidden compass.
@onyx dagger ok thanks
why not so what u guys doing here ?
You're welcome. @tawdry basin 
Helping the community on basic issues @hidden compass
close server and go sleep lazy peoples
Is there any solution for DDos hack
How to get Mythic Outfit as a gift?
I cannot login to pubg they are saying network error what to do
Ooooo @hidden compass just roasted yall
im tired of contact in game and per email and fill out forms
You can leave server instead, if you feel so @hidden compass
close server and go sleep lazy peoples
The Developers are aware of this issue and is working on a Fix, @mental arch.
Please check out #pubgfor more information.
Which Company or who can send Mythic Outfits and Upgradable Gun skins as a gift?
i will not because i want recover my twiiter
Please do not go Off-topic in this channel, @reef crown.
How much time it taking
I said I dont know, @umbral bay.
@hidden compass If you want to recover twitter account contact twitter support.
Sir I just minus 120 points in FPP Asia
No ETA. @mental arch
Hope it will be soon. 
@onyx dagger who knows?
twitter unlinked from game for what should i contact twitter?👀
If you did unlink Twitter from your game, Then what's the issue?
Is server freeze fixed @onyx dagger
u remember 3 months ago first unlink scene was there i wanted unlink fb but that was problem that to much players lost his id because its unlinking twter instead of fb
No @uncut robin
The Developers are aware of this issue and is working on a Fix, @uncut robin.
Please check out #news for more information.
All account related issues are handled by ingame customer support. Since account issues are related to user privacy only official Tencent customer support can help. We do not have such access. @hidden compass feel free to drop feedbacks about customer support in #old
Ok so the lost points is there any chance we would get back @mental arch
@primal tulip:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@primal tulip modification of game file will result in account suspension.
So what about paid hacks people are using now days
Unfortunately, You wont get your lost points back, @uncut robin.
But, You can get by playing matches.
Feel free to share your Feedback in #old, Suggesting to create an Points appeal Page.
@storm willow Sir That Was Last Choice Because I Contact with Ingame Support but 2 Days Ago They Didn't reply it.
Did you answer the bot's questions correctly, @primal tulip?
Can you try to contact them once more?
Check this for Reference,
I contact them but waiting for reply
Wait then. 
I need help - My friend just got m4 glacier in one crate who is playing lesser than me and less lvl account i know your crate opening system doesnot depend upon luck please provide me glacier i have 30 material in my inventory to upgrade m4 id : 5356343090
Reply to my question
@warm surge You need luck to get that skin.
@thin halo No no please don’t say that please the player who plays occasionally only gets better skin because you people have mastered to trick them
For your information, we only provide support for technical issues. Not about luck in getting items. It might disappoint you but it's all depends on luck.
@thin halo please provide me glacier please otherwise my materials are gonna waste please i have collected them since 5 months to get upgraded
Player id : 5356343090
You can try spending more money to get m4 glacier or try getting another upgradable gun skin.
Can you transfer glacier skin from one account to another
No.
Why you people aren’t providing me some sympathy i have played this game since season two please have some mercy
Why I Got 3mb Update
Bug fix and performance improvements.
@mental arch, they’ll be banned sooner or later.
Need glacier in this account please pubg mobile have some mercy on me please
Id : 5356343090
@warm surge, feel free to open crates, we cannot give you items.
@night cloak does pubg mobile had taken any steps to unban in india .??
Govt give 70 queries to pubg mobile and said that to reply within 3weeks..
But 3 weeks also going to over...!!!
Did pubg mobile taken any steps..??
@night cloak feel free to give me 50k uc for free and I will feel free to open crates
@warm surge, no begging here, thank you!
@warm surge, please refer to #735483472432594994 for our server rules before you ask another question.
@warm surge, did you read #735483472432594994? I know you don’t actually mean that but please avoid those comments.
Hello, @warm surge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@warm surge, feel free to provide feedback via #old, any user wrongfully suspended can file a claim to be unbanned.
кто может помочь разблокировать забаненный по ошибке аккаунт?
Please do not use languages other than English, @gloomy dome. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@gloomy dome:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak, did you change your refresh rate via your devices settings?
Is the DDOS solved? I need only 130 points for conqueror.
The Developers are aware of this issue and is working on a Fix, @errant marten.
Please refer to #news for more Information.
What's the issue?
How to fix server hack
The Developers are aware of this issue and is working on a Fix, @weak hare.
Please refer to #news for more Information.
Contact Customer Service about this.
They r not responding
It usually takes them time to respond depending upon the number of claims made by different players. Therefore, waiting for their reply is the only thing you can do. 
Good morning Guys, any idea how to report a YouTube channel that using a custom URL and promoting the hacks because every time I try to post the link into PUBGM YouTube channel report page it will not accept the entry because the link is short! 
@stone drift DM me.
YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @stone drift:
:white_small_square: http://bit.ly/37Lgfbm
There is know way to get my account
You can contact the customer service via the game settings, @tender zenith. Refer to subpoint 5.3 in #faq for further instructions.
Could you please tell me when bonus challenge comes again to PUBG Mobile
When is this server freeze going to stop
They Gave A Notice Regarding This Bro
They are not working on it they are working on making new clothes and making their payload 2.0
Ist fix the issues and bugs in the game and stop this ddos attachs we could bear up with these esp and aimbot hackers
Outfits and game modes are designed by a different teams.
But what about ddos ...bots kill us
@grand tartan A game does not have 1 developer. They have a team. Designer team designs outfits and skins. They have a separate team to fix issues.
When will server freeze hack will be stopped
Soon @quartz aspen
The developers are aware of this issue and is working on a Fix, @quartz aspen.
Please check #news for more information.
What is the maximum time
@onyx dagger Try not to interfere when a staff is available to reply
Bruh you can just give you bug fixing department to those who design dresses BCS they work faster and more accurately never late to launch new things lol but when it comes to bugs...we expect so much and all we get at end is disappointment
@normal fulcrum Sorry for that 
@quartz aspen No ETA
I'm having 968 Ping on stable Internet connection Restarted my device as well everything working fine except pubg
@grand tartan Feel free to provide your feedback in #old. Feel free to use #chat for further discussion
No hard feelings....but being a rank pusher I do top 10 Asia each time in solo and without those fagots hack...
But this season it's even hard to reach ace lol
I got 250 minus from crown 2 in fpp can you give me back
Pubg scam game for global version
They won't do anything ....they just say that we are working on it....but all we see is hackers going up day by day
@grand tartan Move to #chat
@normal fulcrum why not replying
Customer support 💩
@tawdry finch Avoid use of such words or you will be muted
@tawdry finch Avoid use of such words or you will be muted
@normal fulcrum that’s the only thing you guys good at
@grand tartan:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@brave aspen Have you tried client repair?
No problem solving only blackmailing to get muted
Boht hard
@tawdry finch @quartz aspen Move to #chat if you're not looking for any support
We want fair gameplay soon
@grand tartan Move to #chat for further discussion
@brave aspen Have you tried client repair?
@normal fulcrum Yeah I did everything was fine but from today its not working I tried everything
Negligent and with crap customer support
In game is smooth and in tdm training my ping is 60 but when it starts it directly jumps to 968
We need answer from you ...so we came in pubg support....
@normal fulcrum when will i get fair gameplay
Here they can only do us mute if you ask too many question
You won't bro.
@grand tartan Your question has already been answered. Move to #chat or you will be muted
No u nit given my answer
I bet if I ask one question he will not be able to answer it
@normal fulcrum can i call you give your number
Stop acting like you own tencnt
That's what I'm saying...I'm going bruh you can never cope up to expectations.... Seriously I feel bad ...there was a time ....when it was everything to us...and now it just left us with tellings...
@empty forge I think you are clever then@normal fulcrum so give me my answer
@quartz aspen Hacking and cheating is a common in online game. All online game face this issue. You cannot make a game hack/cheat proof. But you can do is stop the users from doing so. If you want to contribute to make the game better, always report cheaters along with a video clip
I'm saying all this BCS this isn't just a game it's a felling for all of us .mmand we expect so much from you ...pls find a solution asap ...
Kindly move to a discussion channel. Please be advised that this channel is reserved for support matters related to PUBG MOBILE. You may leave your valuable feedbacks regarding the game in #old, @grand tartan @tawdry finch.
Just a request all I can do...stop working on those payloads and dresses and pls help us out with these ddos hackers
The teams which are responsible for fixing those are already working on it, @grand tartan. Requesting the same to us or repeatedly asking about it here won't make the process any faster.
Refer to #news regarding the DDoS attacks, @grand tartan. The PUBG MOBILE developers are actively investigating and finding new solutions to resolve the issue. Please be patient on the matter.
this is cheat or bug ???
You can report cheaters on http://cheater-report.pubgm.cc/ @dreamy vapor
@normal fulcrum I have already reported in every place i can but nothing happens
Did you report? @quartz aspen
If Yes, Then wait for the player to get Suspended from the game.
He will be banned/suspended, if he is found cheating/hacking.
He is marked suspicious, when you report.
When will premium crates come back?@normal fulcrum
No ETA. @remote ice


@lofty garden:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I have 69-89 ping in start of game like on spawn island even in parachute as soon as I land it jumps to 968 same is the case with tdms I tried everything data restart client repair nothing works plz help
I'm done with this Am I not clear Ping is stable in lobby Spawn Island Parachute it jumps when I land and how u gonna correct it by survey tho
Stil happening the ddos, just one hour before. Getting killed by auto bots , not able to move .
Nobody gives any concern just want more details about the problem
Uninstallng pub g , there is no hope for legit players.
Ddos is not in tdms probably and this is only one lobby not every match ig
That issue is different @onyx dagger It's not ddos as it is in lobby and for every player in my team only I'm facing this issue and ddos in tdm wtf
Check your internet connection? @brave aspen
I mentioned it thrice that I did everything possible net is stable in lobby in spawn island on parachute even @onyx dagger and everything else working Fine
@empty forgenothing is happening . They are still there I got another just an hour ago ,
Let it be Developers may fix it after designing some outfits for UC
Where is Bonus challenge???
Please replay
@shrewd wagon, check the pinned messages on this channel.
Please refer to this channel's pinned messages for further information, @shrewd wagon:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Did you even try changing your DNS, @brave aspen?
where to see bonus challnge option?
Did you even try changing your DNS, @brave aspen?
@onyx dagger Should I change my DNS ?
What is the price for prime plus converted to pkrs?
@empty forge where
What DNS should I change to
@empty forge okY
Not sure about it, @cunning ruin.
Doesn't it show up when you open the prime plus page?
@brave aspen Download 1.1.1.1 from your appstore/playstore.
@empty forge Then ?
You can try changing your DNS to Primary/DNS 1 - 8.8.8.8. and Secondary/DNS 2 - 8.8.8.4.@brave aspen
I'll try thanks @onyx dagger
@buoyant zealot:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@onyx dagger my friend bought it in 650rs something it shows me 1650
Bought what, @cunning ruin?
Also, If you're encountering any bugs, Feel free to report it in #old.
Has the server down issue is solved@onyx dagger
@onyx dagger PRIME PLUS
@primal trout @night cloak .
.it is not solved yet
Ok
@green belfry ok bro thanks ☺️☺️
@onyx daggerhe bought prime plus for 650 RS, It shows me 1600 something RS, could you please convert that amount to pkrs for me?
My account is lose
The Developers are aware of this issue and is working on a Fix, @night cloak and @primal trout.
Please refer to #news for more Information.
@cunning ruin u can use google
Use Google for that. @cunning ruin
3591 @cunning ruin
You're welcome, @brave aspen. :0_hkid_cute:
@onyx dagger Still same problem 😭
Can you please state your issue more Briefly, @timber gull?
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hmm. @brave aspen
Well, Kindly create a detailed report in #old. Please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
@night cloak u don't understand my queiry
Hmm. @brave aspen
Well, Kindly create a detailed report in #old. Please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
@onyx dagger Tired of doing that daily if DNS doesn't works that means the problem is internal
Maybe.
Hlw guyz...i didn't add any email or link with my pubg account...i only added Facebook... yesterday hacker hacked my facebook id during i was in live.Hacker hackedy Facebook and dlt my account and he added his email in my id...can i get my id back or any possibility?
@spring zephyr didn't get it bro..im new in discord
If you have lost access to a social media account that is linked to you game account, PUBG MOBILE is unable to assist in recovering said access. Contact the customer service of the respective social media channel for further assistance, @cosmic ruin.
pubg would never do that
Please refer to this channel's pinned messages for further information, @terse locust:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Where Is Fair Gameplay then
@onyx dagger any update on PUBG MOBILE ba.n India
The Developers are aware of this issue and is working on a Fix, @terse locust.
For information regarding server freeze hack: #news message
I'm Holding Top 20 position on Leaderboards and This ended up Making my Ranking go low
Unfortunately, You wont get your lost points back, @terse locust.
But, You can get by playing matches.
Feel free to share your Feedback in #old, Suggesting to create an Points appeal Page.
When will beta version comming?
@empty forge thanks
If i reach Ace star 3 what will be my tier rank in season 16
Platinum 2 or 1
@topaz trellis thanks
👍
any update on pubg in india?
Please pubg mobile, bring a solution on ddos attack
@night cloak thanks
You’re very welcome kind sir.
Hey guys any idea when bonus challenge will back ???
Hey i Need help
Check this out about Bonus Challenge, @pearl notch,
The developers are aware of this issue and is working on a Fix, @hexed kettle.
For information regarding server freeze hack: #news message
Configuration of what, @drifting jay?
Can someone explain to me why I can't buy uc
Contact Customer Sevice about this, @neon ginkgo.
So much cheater right now
Did server freeze has been fixed so we may start pushing from today again
@onyx dagger thanks ☺️
You're welcome, @pearl notch. 
Did server freeze has been fixed so we may start pushing from today again
@livid pulsar ?
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @ashen stag.
Additionally you can report them via http://cheater-report.pubgm.cc/.
@timber compass, you can download beta but I’m pretty sure you cannot play it as it’s not live at the moment.
The Developers are aware of this issue and is working on a Fix, @livid pulsar.
For information regarding server freeze hack: #news message
I thought that this error had happened to someone @onyx dagger
The best way is to contact Customer Service about this, @neon ginkgo.
You can contact then via in-game settings.
@ashen stag:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@onyx dagger when will it be fixed any sure date or how much minimum time give any idea about it
Do anyone where I can purchase uc other than midasbuy
No ETA, @livid pulsar.
You can buy In-Game, @young hinge.
please have a cheater
Change of Game Files/Confiq can lead to a Ban, @drifting jay.
Why event suddenly expired ?
@onyx dagger in India we are unable to purchase uc..I need different way where I can purchase uc legally
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @night cloak.
Additionally you can report them via http://cheater-report.pubgm.cc/.
I think that's a bug, @frozen pollen.
Feel free to report about it in #old.
@onyx dagger last two day i facing this
No, the cheaters cannot be banned@onyx dagger
Hope you know that the game is banned in India, For now, @young hinge.
If you buy UC from another unofficial sites, They may scam you, Or, when you buy UC again, from in-game/MidasBuy, it will be deducted from your account.
Report them. @night cloak
Alright. @drifting jay
@onyx dagger mindasbuy??
There are many cheat users@onyx dagger
MidasBuy, @young hinge.
Happens. 
Report them, @night cloak.
They will be suspended from the game if they are found cheating.
When you report someone, they will be marked Suspicious.
This cheat is the most unsettling in pubg Indonesia@onyx dagger
Pubg Indonesia?
Keep in Mind that we only provide support for PUBG Mobile english Global version.
YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @drifting jay:
:white_small_square: http://bit.ly/37Lgfbm
The name of the cheat is cheat injection
Even in tournaments there are still those who use cheats
The developers are patching those.
My shots are getting late register
Like i can see the blood but not the cross marks
Ping is 60
@night cloak, please do not use moderator mention for game related questions it’s there for emergencies such as raids or NSFW spam.
You can contact the customer service via the game settings, @sturdy harbor. Refer to subpoint 5.3 in #faq for further instructions.
Come on
You can contact the customer service via the game settings, @sturdy harbor. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume
Where
@night cloak, are you referring to people freezing servers?
@sturdy harbor, click -> #faq then scroll until you see subpoint 5.3.
@night cloak ping is not the only thing matters in a multi player game, Contact your ISP.
@night cloak No
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
If you have any complaints regarding this matter, @night cloak, please do not hesitate to use #old.
Cheaters have become rampant
Many do not feel at home in the pub because of this cheat (in Indonesia)
@night cloak, please use #old.
Hello, @finite sable!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@alpine flower, black pink?
yes
@alpine flower, try clearing cache then restarting your game.
ok i will
When we will get payload mode 2.0
@sharp gate, soon as I’ve just stated in #pubg-mobile.
@alpine flower, did it fix it?
Some people stream in live by using hack
@wide flame, on what platform?
no i will try it later man, i thought the event ended and didnt report but saw someone report it so
Discord
Please contact Discord's customer service for this matter, @wide flame.
:white_small_square: https://dis.gd/contact
:white_small_square: support@discordapp.com
i will let you know whats the result later
Thank you, no rush!
Yes.
Yes, we cannot do anything.
Its your duty to bring fairness not discord customer service
Restart, it's a bug. @empty zodiac
ok thanks 
@wide flame, we’re in no way affiliated with tencent, you may report them to discord.
You're welcome. 
They are using hack in pubg
Its your duty to bring fairness not discord customer service
@wide flame hope you know theres lot of platform to stream on
and these fellows here are volunteers
so if you find any cheater streaming kindly report it, discord doesnt allow to share any cheat software so you can report it thank you
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @wide flame.
Additionally you can report them via http://cheater-report.pubgm.cc/.
Hello, @celest vector!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@wide flame, you’ve been advised on how to report them please note we cannot do anything as we’re not tencent staff, what we do here is voluntary.
Still now they play in live stream and sell hack but no ban
@wide flame report and hopefully their dicord will be terminated and they cant use the same device to use discord
Its not tencent duty
Its pubg team duty
Terminated discord is not permanent solution but their pubg id remain safe
You can report them as soon as possible instead of typing here.
The more sooner you report, The more soon they'll get banned.
@polar marsh When will PUBG MOBILE become a clean environment like before? We are annoyed. Every season a new hacker comes. Tell us, are you going to make a clean environment or not?
@night cloak WHEN WILL BONUS CHALLENGE RETURN IN INDIA
Please refer to this channel's pinned messages for further information, @grim tangle:
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
@night cloak,
@onyx dagger PLZ DO IT ASAP AS ALL MY SUBSCRIBERS AND VIEWERS ARE WORRIED ABOUT IT......THNX FOR HELPING ME
You're welcome. 
Please fix my email login problem problem
Why am I just reporting myself
Can you state your issue more Briefly, @wild gyro?
You didnt report yourself, @frigid palm. 
When i tried to login through gmail
Taichi are you trying to be a helper or mod or staff or smth like that because u are only server booster and that stuff and helping other ppl
That doesnt concern you.
Feel free to ping me in #chat to chat.
uhm k
#faq 4.6 - Why does my login fail?
You may have an unstable Internet connection. It is recommended to play with a stable cellular data or Wi-Fi connection, @wild gyro. We also suggest that you try the following solutions:
▫️ Change your cellular data or Wi-Fi connection.
▫️ Log out from the account, close the game, and clear some storage on your device before logging in again. Note that if you log out of a guest account, your game progress will reset.
▫️ Click on the Repair button on the right side of the login menu to repair the game.
▫️ Uninstall the game, and download and install the game again.
If the issue persists, please contact the customer service via the login menu/in-game settings.
I can't purchase UC!
Like? @astral dove
Event from midasbuy
Which country are you from?
Purchases are blocked in India as the game there is Banned.
Yep. Sadly.
Hello are your servers facing some problem as from last 48hours I am getting high ping issue on a fiber connection also
Hello PUBG Team, I hope to deliver this message to the game's security team, please remove Aim assist from the game and use it against cheaters to close the Aimbot hack bug and increase the safety of the game
What is ddos attack only ping in 1 game is high or it's like for specific person and that person's ping his high in every game plz tell
Hello are your servers facing some problem as from last 48hours I am getting high ping issue on a fiber connection also
@spice garden I'm Facing this too
The Developers are aware of this issue and is working on a Fix, @spice garden and @brave aspen.
For information regarding server freeze hack: #news message
What is ddos attack only ping in 1 game is high or it's like for specific person and that person's ping his high in every game plz tell
@brave aspen Answer this please
Feel free to share your Feedback in #old, @nova dune.
Will get back to you, Just a min. @brave aspen
Waiting.....
A Distributed Denial-of-Service (DDoS) attack is a malicious attempt to disrupt normal traffic of a targeted server, service or network by overwhelming the target or its surrounding infrastructure with a flood of Internet traffic, @brave aspen.
I still can't understand my question is this happens in a game or for some players in every game
Basically, @brave aspen,
As said above, It is the malicious attempt to disrupt normal traffic of a targeted server.
Which is happening in the game, I think.
But I didn't get it this effects a lobby or specific players
Server fixed? 968ms?
Server fixed? 968ms?
@night cloak
Not fixed yet
So I'm facing it from morning and other players have normal ping what is this then ?
@green belfry sad ; ;
The Developers are aware of this issue and is working on a Fix, @night cloak.
For information regarding server freeze hack: #news message
In TDMs Classics everywhere
@brave aspen It might be your internet connection.
@empty forge It's not My ping is 60-70 from Lobby to Spawn Island and even in parachute as soon as I land Ping jumps
No My Internet is stable ping is cool everywhere except match time and every thing working fine
As I said, @brave aspen,
Wait for this issue to get solved.
For information regarding server freeze hack: #news message
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.
It might be due to one of the players using a DDoS attack, @brave aspen. The security team is already working on fixing it.
Reduce your graphic setting, maybe it might work :IUthink: @brave aspen
@empty forge So why my ping is not high in spawn island or in parachute
@empty forge will see ;’)
@night cloak, the security team is aware of the existing cheat methods and are working on patching them.
But why in every game In one Game I can understand but from morning it's hella annoying
@vagrant forum okay
My teammates in the same match have stable ping
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @night cloak. Additionally you can report them via http://cheater-report.pubgm.cc/ .
Hello, @magic talon!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
The Developers are aware of this issue and is working on a Fix, @visual lava.
For information regarding server freeze hack: #news message
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I got -134 due to server freeze i want my points back i am pushing conqueror and that's totally unfair. If that was my mistake than tell me if not than plz give me my points .
Unfortunately, You wont get your lost points back, @night cloak.
But, You can get by playing matches.
Feel free to share your Feedback in #old, Suggesting to create an Points appeal Page.
wtf xd
@onyx dagger Thats really unfair i got these points in 3 days means that bcz of hackers i lost my 3 days hard work wtf ?
Feel free to report the bug in #old, @devout kettle.
That's what, @night cloak. 
Feel free to share your Feedback in #old, Suggesting to create an Points appeal Page.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please refrain from using the "ban" or "banned" word if you're not trying to say that your account is Suspended or something.
English. @undone stag
Feel free to share your Feedback in #old, @drifting jay. 
This is a Support Channel, @undone stag.
Kindly move to a discussion channel, @undone stag.
Which role?
Any role
Your level is defined by your Discord server activity, @undone stag. Sending messages in the server (except in #481204134859505684, #481426158601371654 and #558482073355157520) will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.
The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:
:white_small_square: 10 | <@&479207138863087617>: Ability to stream video.
:white_small_square: 20 | <@&440672686729854987>: Ability to change nickname.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to use external emojis.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.
And, Type .emulator in #481204134859505684 to get access to #emulator-chat and #emulator-support, @undone stag.
When premium crates come???🙄
No ETA, @woven mirage.
Will be back after the Custom Crates, Hopefully.
@cobalt jasper this person is very toxic i played one match with him he gave me many bad words pls ban him
In-game, @teal blade?
yes'
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @teal blade. Additionally you can report them via http://cheater-report.pubgm.cc/.
he didnt used mod
Then?
but was toxic
Report him in-game then.
, You can have an Conversation in #pubg-mobile.
Please help.
Hi, @tidal tangle and @uncut glade.
State your issues.
Problem logging in to my account shows me login failed
You may have an unstable Internet connection, @uncut glade. It is recommended to play with a stable cellular data or Wi-Fi connection. We also suggest that you try the following solutions:
▫️ Change your cellular data or Wi-Fi connection.
▫️ Log out from the account, close the game, and clear some storage on your device before logging in again. Note that if you log out of a guest account, your game progress will reset.
▫️ Click on the Repair button on the right side of the login menu to repair the game.
▫️ Uninstall the game, and download and install the game again.
If the issue persists, please contact the customer service via the login menu.
Ok Thanks @onyx dagger
You're welcome. 
@tidal tangle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello i unlinked my G-MAIL account from pubg mobile 1month ago, but now when i am going to that Google account and seeing connected apps with that gmail its showing pubg mobile connected why ? @vagrant forum @torpid quail
Contact Customer Service about this, @storm hill.
@onyx dagger no its unliked from pubg mobile and i didn't made a another account from that gamil
Try unlinking it again, @storm hill?
And you dont have to tag the staff.
@onyx dagger but its unlinked and there is a + icon too
Then why did you say that you see Gmail is still connected?
@onyx dagger 🙏🏻 i didn't told that i told in my mobile settings Google settings Google account account services connected apps
Try restarting your Device then? @storm hill
And since its not showing In-Game, I dont think that it is Linked.
@onyx dagger ok thanks🙏🏻
You're welcome. 
Can u explain every match why my ping high because my internet work good so why my ping hing ???
If you have experienced higher ping than usual lately, @stuck kettle, please submit this survey to help us easier look into the matter:
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection
PUBG MOBILE - Server Ping Issues Collection.
When is the bonus challenge available?????
Please refer to this channel's pinned messages for further information, @ivory bronze:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
can anyone help
Type .emulator in #481204134859505684 to get access to #emulator-chat and #emulator-support, @surreal silo.
You can ask that question/Issue in #emulator-support and not here.
ok
Alright. 
And one more question one of my friend whenever trying to login in pubg mobile its showing "account has been logged in with newer version of pubg mobile" how to fix this ?
When will be the bonus challenge available??
Tell him to update the game in all his devices, @storm hill.
@onyx dagger but he has a one device and pubg mobile fully updated !
Tell him to Contact Customer Service about this issue, @storm hill.
@onyx dagger is his account got hacked ?
Anyone reply me plzzz
Dont know about that.
@onyx dagger ok thanks ♥️
Bonus Challenge is not available in the game for now, @ivory bronze.
It will be back soon, Hopefully. Tho No ETA.
You're welcome, @storm hill. 
Thanks @taichi
Hello
I wanna unlink twitter because my account is hacked , please help me😔
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
They didn’t helped 😦
Wait patiently for their response, only they can help you with account related issues.
Thanks @taichi
You're welcome, @ivory bronze.
When will next crew challenge registration start?
Soon, Maybe after this Crew season. Tho No ETA. @gray prawn
After repair game and clear cache i face like this can someone help me pls
Ok
Try checking your internet connection.
Ok
@weak hare Can you stop?
Switch to different network and try again. @frozen pollen
No
Move to a discussion channel if you don't need any support.
You may have an unstable Internet connection, @frozen pollen. It is recommended to play with a stable cellular data or Wi-Fi connection. We also suggest that you try the following solutions:
▫️ Change your cellular data or Wi-Fi connection.
▫️ Log out from the account, close the game, and clear some storage on your device before logging in again. Note that if you log out of a guest account, your game progress will reset.
▫️ Click on the Repair button on the right side of the login menu to repair the game.
▫️ Uninstall the game, and download and install the game again.
If the issue persists, please contact the customer service via the login menu.
Try checking your internet connection.
@thin halo its all ok just two min ago all runing good and i can play pubg also but after repair game i need log in again and it happen
Do what @onyx dagger suggested, @frozen pollen.
@halcyon haven:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
What are you doing?
Move to a Discussion channel, @weak hare.
Do what @onyx dagger suggested, @frozen pollen.
@thin halo ok i will try to use wifi conection bcz repair game i already did and i facing this so only left to try is wifi anyway thanks for reply
This is a Support Channel.
Please refer to this channel's pinned messages for further information, @weak hare:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
No problem.
You're welcome. 
How to fix DDos attack
Check pinned messages.
The Developers are aware of this issue and is working on a Fix, @weak hare.
For information regarding server freeze hack: #news message
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.
Please do not use languages other than English, @weak hare. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Understand
Sanhok is not recommended for Rank push tho, it's way too small and fast map, not really effective above Diamond. Vikendi is fine.
Too small and Fast = More matches you can play.
For example, I think you'll need 23 mins to finish an Erangel match.
Whereas, You just need like 15 mins to complete an Sanhok match, @night cloak.
So, you can play more sanhok in an hour than erangel.
What is ETA
Well but nobody plays Sanhok fpp in squad.
@onyx dagger True but when you compare your survival time (avg) (since it counts in rank pushing) it will be much-much worse. Also due to the smaller map size (4x4) it's more risky. Also, sanhok is not a popular map so the matchmaking is like x4-5 of erangel's.
What is ETA
@gray prawn Estimated time of arrival.
Happening in everything sanhok and vikendi server freeze hack
Which makes gives it a less chance for DDoS attacks, @night cloak.
Anyways, Feel free to ping me in #pubg-mobile to chat as this is a Support Channel.
What's DDoS attack about
Please refer to this channel's pinned messages for further information, @gray prawn:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Any updates on bonus challenge ??
@night cloak
is it normal for me to search a duo game for longer then 10min ?
Hello, @tender cargo!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Matchmaking takes longer when you dont have enough players to play in that mode, @weary crypt.
Try changing the map, FPP/TPP, And the Server.
Tpp server
Anyone know what I can do if someone keeps logging into my account? Can pubg stop that device from logging in?
@onyx dagger i already selected all maps
You can contact the customer service via the game settings, @frosty panther. Refer to subpoint 5.3 in #faq for further instructions.
@weary crypt Just choose one map. That will be much more faster.
Customer service in game never does anything
How is he logging into your account, @frosty panther?
Using your Social Media account linked with your Game account?
His gmail is linked to my account
You can contact the customer service via the game settings, @frosty panther. Refer to subpoint 5.3 in #faq for further instructions.
@uncut narwhal:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@frosty panther Contact in-game customer service. Only they can help you with account related issues.
That's better.
Contact Customer Service.
It’s an email. You can’t unlink it unless you have their device
@spring zephyr already tried erangal still the same something weird
He plays on android
Oh I said that by mistake.
Apologies.
@weary crypt i think today server
might have problem with matchmaking
try later or tomorrow
Did you check your internet connection? @weary crypt
That too can be an reason for this issue.
@vagrant onyx i see cause yesterday i have been entering a game in less then 10sec today i cant even get into game
Then that's the issue.
@weary crypt yes
That what i am telling you
In game service doesn’t have the exact problem response
@weary crypt maybe they fixing server ddos
anyone having same issue if someone tried :P?
anyone having same issue if someone tried :P?
@weary crypt yes , not only you
i have told you
@vagrant onyx i see thank you 🙂
HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby at 250-300ms it has been active since November 2019
Its not an internet or device issue my friends from other southern african Countries also face the same Problem
Maybe that's because to help you join a match as soon as possible. @still flume
@still flume also its your area issue !
Or game matchmaking not fully fixed
@vagrant onyx ive been trying to report this issue for a long time
first time i actually get a reply
@onyx dagger when will pubg unban in india 😞
😩
@vagrant onyx can you guys get it fixed or its not your problem ?
@onyx dagger ive been trying to read your reply 😭 i dont understand
@still flume lol
Do not know about that, @daring mason.
Wait for the official news.
@onyx dagger a rumor called permanent ban in india is running
Dont know about it. @daring mason
Wait for the official news.
@vagrant onyx Ok thanks
Can Pubg Management Give My UC Back Because My Royale Pass Is Going To Waste This Season So Please My Pubg I'd 526305600
Country Pakistan
Device Nokia 3.2
WiFi
@onyx dagger Are they searching for indian partner ?
Melee throwing is available in GFP?
GFP?
Game for Peace
Again, Do not know. @daring mason
Wait for the official news.
@daring mason None people here are associated with game except the community.. Hence they can't answer ur question like that ! Understand man..U can still play game
Contact Customer Care about this. @halcyon schooner 
@daring mason None people here are associated with game except the community.. Hence they can’t answer ur question like that ! Understand man..U can still play game
@shy mist you can still in #old
For other related issue contact customer care
I really do not know about it, @warped parcel.
Apologies. 
@vagrant onyx Yeah bro ikr thanks, I've stopped playing this game
Contact Customer Care about this. @halcyon schooner :VE_pepeShrug:
@onyx dagger I Have Text So Many Time In #old I Will Try Using The In Game Customer Service
en So what's been going on
@halcyon schooner Game doesn't have policy with return program..Once bought it's done mate..
PUBG Mobile and PUBG Mobile Lite is banned in India, @daring mason.
And, Do not know.
@vagrant onyx Yeah bro ikr thanks, I’ve stopped playing this game
@shy mist welcome
This season bad royal pass + a lot of cheater
Ok
en So what’s been going on
@weak hare what do you mean ?
how to change DNS Server? for better MS
@onyx dagger many of our friends are playing korean version
You all can have a Conversation in #pubg-mobile, As this channel is a Support Channel, and not an Discussion channel. :)
in india
@vagrant onyx Alas Probably u r the only contributor who spoke the actual truth 😀..Yeah it's just BORING now
@muted crater use 8.8.8.8 google or 1.1.1.1 cloudflare ,
You can find it on #faq subpoint 4.5
@halcyon schooner Game doesn't have policy with return program..Once bought it's done mate..
@shy mist But It's Not Our Problem That This Game Has So Many Server Issue In This Season Or Give Us More Time To Reach 100 Rp.
@muted crater and next time say in #emulator-support
Type .emulator in #481204134859505684 to get access to #emulator-chat and #emulator-support, @muted crater.
You can ask that question/Issue in #emulator-support and not here.
Guys I am facing login problem in PUBG help plz
@vocal nova what the error message ?
and where are you from ?
Rajasthan
@vocal nova change the network
@halcyon schooner Sorry but u do have plenty of time to complete missions..The reason seems to be vain mate..1 week is plenty solid time excluding 10-15 full of attacks by Cheaters
