questions

[onyx dagger]

Tell him to contact Customer Service in-game about this, @pallid sand.

[pallid sand]

OK

Is there any other way to contact

[onyx dagger]

That's the only way.
You can contact them via In-Game settings.

[runic aspen]

I want to know if bonus challenge will open on Russia or no

[thin halo]

It will come back sooner or later but there is no ETA on it.

[heavy vortex]

In the redeem shop,are the AG items region specific?

[spark breach]

@storm flume. BIG FAN FOR U

[mellow mist]

Hlo

[onyx dagger]

Hi. State your issue.

[polar marsh]

@mellow mist:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spark breach]

When will be payload 2.o

[onyx dagger]

Read the bot's message above.
It will guide you. @mellow mist

No ETA, @spark breach.

[spark breach]

@onyx dagger Jai rcb

[red scarab]

In india when ban pubg

[tired kelp]

How to solve this problem

Iam unable to login 😭

[onyx dagger]

English, @spark breach.
Feel free to ping me in #chat to chat.
This is a Support Channel.

Try updating the game to the latest version in all your devices, @tired kelp.

That may fix it.

[tired kelp]

@onyx dagger till now I have reinstalled the game 4 Times

But there is no use

@onyx dagger bro please help in solving this glitch

[onyx dagger]

Please refer to #faq 4.6 about this issue, @tired kelp.

[red scarab]

Millineous play other game

[celest shadow]

Please contact the in-game customer service for further assistance in this regard, @tired kelp. In addition to that, you may need to wait for a new update for the issue to be resolved. Please do not share your account details with third-parties or anyone else.

[tired kelp]

@celest shadow I tried with pubg customer service

@celest shadow Bro clear me one thing
That my will my account is safe or gone

@celest shadow Is my account proteced

@celest shadow I have logged in with Facebook and gamil

[celest shadow]

That would depend if the unauthorised user that has/had accessed your PUBG MOBILE account no longer has access to it or does not log into it anymore, @tired kelp. You are advised to change your social media account passwords and enable two-factor authentication if possible.

[upper adder]

I wanna include this hacker

[onyx dagger]

Please wait for his reply. You dont have to ping him continuously.

[jovial crest]

Why did customers service didn’t reply me .?

my id: 5528745953

Device: iPad Pro
Wi-fi / Cellular: WiFi
Country: Indonesia
iOS : 14 Device: iPad Pro
Wi-fi / Cellular: WiFi
Country: Indonesia
iOS : 14 please help me many times i was contacted with the customer service then they are didn’t answer me 😢 don’t know what should i do😢

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @jovial crest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[shadow widget]

5132581175
5635499126

These 2 persons using DDOS hack

[storm flume]

Hello, @upper adder!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[onyx dagger]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @shadow widget. Additionally you can report them via http://cheater-report.pubgm.cc/.

[celest shadow]

Kindly refer to #news for news regarding the DDoS attacks, @shadow widget.

[tired kelp]

@celest shadow Yes I have changed my social media accounts passwords also

[shadow widget]

@onyx dagger i am reporting these to peoples

[celest shadow]

@red scarab, cheating is against the game's Terms of Service. You are not recommended to do so, further inquiries about the matter will lead to the removal of user privilege to further participate in the server.

[tired kelp]

@celest shadow bro please give me assurance that my pubg account is safe

[red scarab]

@celest shadow I spent more than 1 lack uc only silver coin get that's why I hate pubg

[celest shadow]

That would depend on what the unauthorised user has done to your account, @tired kelp. Your account will still remain in the game, you will just need to contact the in-game customer service and await for a new update.

[onyx dagger]

Is it about the Crates, @red scarab?
If it is, Then, The crates depend on your luck.

[jovial crest]

Please tell to the customer service give me the questions again I have a lot proofs

my id: 5528745953
Device: iPad Pro
Wi-fi / Cellular: WiFi
Country: Indonesia
iOS : 14
Email- [e-mail]

[onyx dagger]

What's the issue, @jovial crest?

[jovial crest]

Someone hacked my account PUBG

Linked by Twitter

[red scarab]

@asura pubg cheating way creat opening money wast but we cheating pubg free app getting more kill happy play

[echo coyote]

Desi esp. Hack please check

[onyx dagger]

Use this for reference, @jovial crest,

Check out #news, @echo coyote.

[jovial crest]

I’m ready send me in my account PUBG please

[sand gull]

Can anyone help me? I don't have events what should i do

[jovial crest]

I have a lots proofs

[storm flume]

You can contact the customer service via the game settings, @jovial crest. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clear spindle]

@red scarab,@sand gull mind explaining.

[onyx dagger]

Can you state your issue more briefly? @sand gull

[polar marsh]

@harsh igloo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[red scarab]

@clear spindle what mind explaining

[clear spindle]

https://discordapp.com/channels/393088095840370689/481200416349224980/761882440230764574

[sand gull]

@onyx dagger i dont have events , my events are missing always

[clear spindle]

Can you post a Screenshot of it.

[onyx dagger]

Each event will be on each region, @sand gull.
Like, if some regions dont have an event, some other regions would have it.

[sand gull]

I cant change my region

[onyx dagger]

Accounts made in EEA regions cannot change their region. (As per their Law.)

[red scarab]

Any one tell 1 k uc Spend in classic creat how much getting

[night cloak]

Is there a problem in the emulator I cannot download the resources

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[onyx dagger]

Ask this question in #emulator-support, @night cloak.

[clear spindle]

EEA rules, @sand gull so you wont have that option.

[heavy vortex]

That's not classic crates.. sir@red scarab

[wispy crow]

what about point which we lost due to Server Crash

[heavy vortex]

there are no 300 and 60 silver in classic crates.. don't lie

[sand gull]

@clear spindle what?why?

[clear spindle]

EEA rules

[wispy crow]

As You Know Point gaining Is So difficult In crown and We Loss 43 points in just 1minute

[mortal shard]

What does the repair option mostly does ?

[onyx dagger]

That is not a Classic Crate opening, @red scarab.
Do not lie, you actually Dismantled the duplicate outfits, and got some Silver.

[clear spindle]

Fixes the recent issues, @mortal shard.

[mortal shard]

Like what?

[sand gull]

@clear spindle can you explain

[clear spindle]

Google it, or refer your government rules, @sand gull.

@mortal shard Crashing, issues with downloading the maps and resources etc...

[sand gull]

@clear spindle what does it have to do with official rules

[clear spindle]

government rule.

[mortal shard]

Okay thanks @clear spindle

[onyx dagger]

Hello, @abstract shore.
About this issue which you have sent in #old,
Please refer to #faq 4.6

[tired kelp]

Can some one assure me about mu account

[onyx dagger]

Please refer to #faq 4.6, @tired kelp.

[night cloak]

Hello, my pubg id is DSLøPegasusYT and I got a new device today so I tried logging in and it showed me a message I tried a lot I have my account linked with my Gmail and play games, so if anyone can help me pls a humble request

[fresh anvil]

When will bonus challenge start.. I have redeem uc to upgrade rp

[onyx dagger]

Please refer to #faq 4.6 about this issue, @night cloak.

[wispy crow]

When will bonus challenge start.. I have redeem uc to upgrade rp
@fresh anvil same

[night cloak]

Okay thanks.

[tired kelp]

@onyx dagger bro please send me the message of this faw

[onyx dagger]

You're welcome, @night cloak.

[onyx dagger]

@fresh anvil and @wispy crow,

[proven halo]

Please help I am not hacker not use VPN pls help

[fresh anvil]

Also today when i was pushing rank in duo fpp i got - 35 because of server freeze but i activated the rating protection card

[onyx dagger]

Your account will be unbanned today tho, @proven halo.
Try fixing your internet connection.

[sand gull]

I cant change my region

[wispy crow]

Also today when i was pushing rank in duo fpp i got - 35 because of server freeze but i activated the rating protection card
@fresh anvil because Of this issue I'm not playing from 3 days

[polar marsh]

@proven halo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tired kelp]

Bro please solve my issue@onyx dagger

[onyx dagger]

About the Server Freeze issue, @fresh anvil and @wispy crow, Check out #news.

[onyx dagger]

If any of the solutions given in #faq 4.6 is not working, @tired kelp,
Please contact Customer Sevice about this.

[fresh anvil]

@onyx dagger i activated the protection card but it is not consumed... I got - 35

[wispy crow]

Also today when i was pushing rank in duo fpp i got - 35 because of server freeze but i activated the rating protection card
@fresh anvil I'm in top800 people and I can't play due to server crash

[sand folio]

Hi. Im having a problem on this game since Season 12 came out. I want to have my graphics set to LOW and SMOOTH. No matter whut i do my graphics stay BALANCED and thats maks soo much lag on my phone. I tried everything to fix it but it does not work. Any solution? Thank you!

[onyx dagger]

Accounts made on EEA regions cannot change their Region. @sand gull (As per their Law.)

[tired kelp]

@onyx dagger please help me

[onyx dagger]

Please refer to #faq 4.9 for this issue, @sand folio.

[sand gull]

@onyx dagger Never??

[storm flume]

You can contact the customer service via the game settings, @tired kelp. Refer to subpoint 5.3 in #faq for further instructions.

[onyx dagger]

It is their Government Law, @sand gull.

[soft falcon]

How to solve in game achievement glitch or bugg@onyx dagger

[sand gull]

Aww

[tired kelp]

@onyx dagger you can't do anything right from here

[glass yarrow]

?

[sand folio]

@onyx dagger but my graphics will stay BALANCED no matter what i do

[onyx dagger]

You have to contact Customer Ervice about this issue, @tired kelp. Only they can help you.

Can you please state your issue more briefly, @soft falcon?

Yes, @glass yarrow?

[vagrant forum]

Does it show 'Restart app to change settings', @sand folio?

[sand folio]

Yes,and i did it

[tired kelp]

@onyx dagger what should I complain about this in customer care

[onyx dagger]

Then restart it.

[night cloak]

@onyx dagger ty ty ty ty ty I repaired the game and it actually worked!!! I was trying for 2 hoursb

[sand folio]

But it does not work

[onyx dagger]

Explain the same issue, with this screenshot, there, @tired kelp.

[night cloak]

[onyx dagger]

You're very welcome, @night cloak. Enjoy!

[tired kelp]

What issue should I select first of fall

[night cloak]

[tired kelp]

@onyx dagger intimate me 😭

[sand folio]

@vagrant forum i restarted the game. Cleared cache did the repair thing. Done everything i could possibly do. But it does not work

[onyx dagger]

Ugh.
Just tell this issue there. The Bot will guide you, @tired kelp.

[soft falcon]

@onyx dagger I have completed sharpshooter or deadeye achievement completed successfully in match but not got title after the match end in lobby.

[vagrant forum]

That's a bug, please report it in #old with the following details, @sand folio :
▫️ In-game Numeric ID
▫️ Device
▫️ WiFi/Cellular
▫️ Country

[onyx dagger]

Are you sure that you really did all the requirements for the achievement, @soft falcon?

[glacial bramble]

Anti cheat engine is garbage, i just killed by cheaters for almost in 4 matches in a row, i couldn't be able to record video, i did in game report

[onyx dagger]

Feel free to share your Feedback in #old, @glacial bramble.

[soft falcon]

@onyx dagger yes 10 or more times my friend also did this but nothing happened.

[onyx dagger]

Contact Customer Service about this, @soft falcon.

[glacial bramble]

But one thing i noticed that anti cheat engine is not working at all, about 2 weeks ago, i reported one cheater, he's still didn't get banned

[soft falcon]

@onyx dagger ok thanks for help

[glacial bramble]

I also want hacks now, where to get it?@onyx dagger

I got pissed off of getting killed by cheaters in 4 matches in a row!!

[sand folio]

@vagrant forum that bug it's happening since season 12

[glacial bramble]

@onyx dagger can you dm me?

[onyx dagger]

You're welcome, @soft falcon.

You can state your issue here.

[glacial bramble]

@onyx dagger dm me, i wanna deal with you

[onyx dagger]

About?

[shadow plinth]

türkler ses verin

[storm flume]

Please do not use languages other than English, @shadow plinth. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[rocky citrus]

I am unable to login my account after logging out again

[glacial bramble]

About?
@onyx dagger I can't tell openly in here

[onyx dagger]

Please refer to #faq 4.6 about this issue, @rocky citrus.

[glacial bramble]

I want only two things that midas and other players using..., So if you got me, please dm me...🙏

[shadow plinth]

!p azer bülbül

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rocky citrus]

#faq4.6

[onyx dagger]

In #481426158601371654, @shadow plinth.
Not here.

[rocky citrus]

I am facing a login problem in my pubg account

[shadow plinth]

ananızı sikeyim oyun hep hile

[onyx dagger]

Please type in English, @shadow plinth.

[rocky citrus]

I logged out of the game and I am trying to login again but it is not happening

[shadow plinth]

no speaking english

[onyx dagger]

As I said,
Please refer to #faq 4.6 about this issue, @rocky citrus.

[shadow plinth]

ı am turkey

[rocky citrus]

I didn't found it helpful

[tired kelp]

@onyx dagger customer care service didn't help me

[rocky citrus]

@onyx dagger help me I am unable to login again my account and I saw #faq4.6 and it is about account suspension not about login problem

[tired kelp]

@onyx dagger they are unable to understand my problem

@rocky citrus what is ur problem bro

[onyx dagger]

You can only speak in English in this server as this is a Global server, @shadow plinth.
Join PUBGM Turkish Server if you're from Turkey.

[onyx dagger]

Please be patient.

[rocky citrus]

@tired kelp I logged out my account and now I am trying to login again and it is showing that login error please try again later

[onyx dagger]

If any of the solutions given in #faq 4.6 isnt working for you, @rocky citrus, Contact Customer Service in-game.

[tired kelp]

@rocky citrus from one day iam getting this one

[shadow plinth]

kaşarlar ananızı sikeyim

[rocky citrus]

@Asura I am unable to login my account how can I contact customer service

[onyx dagger]

It usually takes them time to respond depending upon the number of claims made by different players. Therefore, waiting for their reply is the only thing you can do, @tired kelp.

You can contact Customer Sevice via in-game settings, @rocky citrus.

You can only speak in English in this server as this is a Global server, @shadow plinth.
Join PUBGM Turkish Server if you're from Turkey.

[rocky citrus]

@tired kelp your account might be logged in from another device in updated version

[tired kelp]

@onyx dagger but how bro

[sacred yarrow]

@onyx dagger but it shows me everyday whenever I tried to change my region.

[rocky citrus]

@sacred yarrow I am having login issue on this page only

[onyx dagger]

They get a lot of reports and issues everyday, @tired kelp.
Waiting for their reply is the only way.

It's an parameter error, @sacred yarrow.
Try again after some time.

[tired kelp]

@onyx dagger bro one thing is my account will be safe
Please ensure me that

[onyx dagger]

Yes, @tired kelp, Your account is safe, if you have not used any 3rd party apps, and VPN.

I can ensure you that.

[rocky citrus]

@Asura and what about my account is it safe

[tired kelp]

@onyx dagger can you ensure me that till what time can i get my account back

[sacred yarrow]

@onyx dagger but shows me Everytime when ever I tried to change my region.

[onyx dagger]

I cannot tell you about that, @tired kelp.

[storm flume]

Please do not use languages other than English, @shadow plinth. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[rocky citrus]

@onyx dagger please ensure me that is my account safe

[polar marsh]

@misty bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tired kelp]

@onyx dagger in a week
Please specify

[onyx dagger]

Accounts made in EEA regions cant change their region, @sacred yarrow.
(As per their law.)

[sacred yarrow]

But now I am in Pakistan so what

[rocky citrus]

@onyx dagger please ensure me that is my account safe or not

[tired kelp]

@onyx dagger can I get my account in one or more please specify

@rocky citrus what's your issue bro

[pine gust]

Pubg id 5203266652 hacked my own account and not letting me regain my account

Pls help

[rocky citrus]

@tired kelp bro my issue has been solved

Now I am able to login my account

[errant marten]

Is the DDOS issue fixed yet?

[storm flume]

You can contact the customer service via the game settings, @tired kelp. Refer to subpoint 5.3 in #faq for further instructions.

[tired kelp]

No its not working

[sacred yarrow]

@onyx dagger but now I am in Pakistan so now why I can't I change my region the account is made in Pakistan and I share it with my friend who lives in usa so he changed my account region so now i am the only person which is using this account. And now I am in Pakistan so what I can't change my region.

[vast totem]

990 ms from hackers on middle east

[onyx dagger]

@onyx dagger please ensure me that is my account safe or not
Since it is an login error issue, I think its safe, @rocky citrus.

Contact Customer Service about this, @pine gust.

[lime ledge]

Please pubg fix the DDOS HACK ISSUE
I LOST MY 300POINTS BECOUS OF HACKER

[onyx dagger]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @vast totem. Additionally you can report them via http://cheater-report.pubgm.cc/.

[tired kelp]

@onyx dagger bro please help me
By when can I claim my account

[onyx dagger]

Read #news, @lime ledge.

[remote salmon]

Can uh recover my account??

The person took my id password and changed it and do the email logini

I m just left with 1 login with Facebook please help me

[onyx dagger]

I do not know about it, @tired kelp.
Be advised that the Discord staff (Administrators, Moderators and Contributors), And myself, are not from Tencent.

[remote salmon]

I wasted a lot of money on it

[onyx dagger]

Contact Customer Service about this, @remote salmon.

[tired kelp]

@onyx dagger where should I report this

[remote salmon]

How to do ?? @onyx dagger

[onyx dagger]

Is the DDOS issue fixed yet?
Read #news, @errant marten.

You can contact Customer Service via In-Game settings, @remote salmon.

As I told you before, @tired kelp,
Customer Service in-game.
Please do not ask the same questions again, Check above, I've answered to you about this.

If a Teammate killed you in a match, @drifting jay, Report him in-game as Greiving.
It will result in freezing of the teammate which wont allow them to neither Move nor Shoot.

[heavy vortex]

As for the merit loss. The decrease merit option comes as soon as you are killed by teammate. It doesn't gives merit loss by reporting

Reporting freezes the teammate and makes your crate unable to pick up items by the teammate who killed

[onyx dagger]

If you only report as Greiving.

[green belfry]

When will ddos attacks stop.... Do we need to wait for another update

[onyx dagger]

Read #news, @green belfry.

[heavy vortex]

If the reduce merit option didn't showed up.. That's a bug.. Feel free to report

[polar marsh]

@past igloo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

@past igloo your account got banned?

[onyx dagger]

Feel free to share your Feedback in #old.

[past igloo]

Ok tq

Bro krjp server matchmaking prblm

[onyx dagger]

Ping issues?

[weak hare]

Ok

[past igloo]

I worried for one month in matchmaking prblm in krjp fpp

[weak hare]

Please help

[onyx dagger]

Matchmaking takes longer when there are less players to play in that mode, @past igloo.

Yes, @weak hare?
What's the issue?

[past igloo]

Ok

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @weak hare. Remember to read through #faq before asking questions in the support channels.

[past igloo]

But still in bronze players get fast matching making but I am gold it takes long time

Give me any solution for fast matchmaking in krjp duo

[night cloak]

Play when koreans have daytime

Or Japan maybe

[past igloo]

I don't understand tell me clarity pls

[round kestrel]

anyone knows what time will payload 2.0 will be out

[past igloo]

I don't understand tell me clarity pls

Korea Mrng time session 7 to 12 play pubgm to fast matching ok

Give me reply

In fpp

Reply pls

[queen torrent]

yo

[onyx dagger]

Hello, @queen torrent.
State your issue.

No ETA, @round kestrel.

Yes. @past igloo

[night cloak]

Got this 4-5 times . Back to back

[vast totem]

@onyx dagger when the hacker/s using one of those VPN hack with all on it the server from 40-80ms goes to 990ms only u doesn't know how to play for anymore and uninstall that game

[onyx dagger]

Please refer to #faq 4.6 about this issue, @night cloak.

[night cloak]

Okay

[onyx dagger]

Alright.

[fast shale]

Please fix d Dos attack soon , I am trying for CONQUEROR since season 9 and haven't reached once , I was about to reach this season that this new cheat came , please remove it fast and compensate all the points I lost this week please pleading_face

[night cloak]

Please refer to #faq 4.6 about this issue, @night cloak.
@onyx dagger tried this still , I have this app

[onyx dagger]

And about the Cheaters, @vast totem, Report them.

Check out the latest message of #news, @fast shale.

Contact Customer Service in-game about this then. @night cloak

[fast shale]

@onyx dagger I have already sir , but it would not give my points back which I earned wasting hours

[night cloak]

Contact Customer Service in-game about this then. @night cloak
@onyx dagger no one replied there

[vast totem]

@onyx dagger are you from other planet? with all respect, u don't know how's the cheater in this case,what u can do about it ?

[onyx dagger]

Unfortunately, That's right, @fast shale.
You wont get your lost points back.
Feel free to share your Feedback in #old, Suggesting to create an Points appeal Page.

I think you should read the latest message of #news, @vast totem.

[vast totem]

And the game keeping you on 999ms cuz of his hack not from server

[raven robin]

When is payload 2.0 coming(when pubg 1.0 was released ,the pubgm site said it would be available from 25 oct)

[onyx dagger]

It usually takes them time to respond depending upon the number of claims made by different players. Therefore, waiting for their reply is the only thing you can do, @night cloak.

[vast totem]

@onyx dagger alright then ty love you

[onyx dagger]

No ETA. @raven robin
Keep an eye on #news.

You're welcome, @vast totem.

[raven robin]

Before 25 or after 25

[tired kelp]

@onyx dagger one help

[fast shale]

@onyx dagger please appeal toh the game sir I request you , these hackers water days and weeks of my time and life 😭 😭 😭 😭

[onyx dagger]

Yes, @tired kelp?

As I said, No ETA, @raven robin.

[tired kelp]

@onyx dagger one day completed

[onyx dagger]

I hope you read #news's latest message, @fast shale.
The Developers are aware of this issue and is working on a Fix.
All you need to do is to wait patiently.

[fast shale]

@onyx dagger my time 😭 , please give the points back

[fast shale]

I request you sir please plese please @onyx dagger

[tired kelp]

One day completed till now I didn't played pubg

[onyx dagger]

Be advised that the Discord staff (Administrators, Moderators and Contributors) are not from Tencent, @fast shale.
As I already told you, Feel free to share your Feedback in #old, Suggesting to create an Points appeal Page.

[tired kelp]

Please report my problem to Tencent 🙏@onyx dagger

[onyx dagger]

It usually takes them time to respond depending upon the number of claims made by different players. Therefore, waiting for their reply is the only thing you can do, @tired kelp.

[fast shale]

@onyx dagger I dont understand sir

[onyx dagger]

I meant that, If you want, You can send an message, In #old, Suggesting to create an Points appeal Page, @fast shale.

[fast shale]

@onyx dagger I sent a message what do I do next

[fringe orchid]

Pubg mobile what are u doing?
Plz fix server freeze problem

[tired kelp]

@onyx dagger so u can't specify the time by which time I can get my account
But you can assure that my account is safe
And I can get it back in few days

[onyx dagger]

Since you have sent a message, The Team will look into it, @fast shale.
Thanks for the Feedback!

I said that if you have not used any Hacks/Cheats on your account, @tired kelp,
Your account is safe.

Please read the latest message in #news, @fringe orchid.

[tired kelp]

@onyx dagger no I didn't used any hacks on my account

[fast shale]

@onyx dagger ok sir

[onyx dagger]

Alright.

[tired kelp]

@onyx dagger Iam feeling sad because that is S3 account

[onyx dagger]

@onyx dagger no I didn't used any hacks on my account
Have you used any "GFX" or "VPN"? @tired kelp

[tired kelp]

@onyx dagger no I don't have any gfx or vpn

[young locust]

Please fix d Dos attack soon , I am trying for CONQUEROR since season 9 and haven't reached once , I was about to reach this season that this new cheat came , please remove it fast and compensate all the points I lost this week . Please please please , it took me hours and days to make those points then just lost them in a second@onyx dagger @onyx dagger

[onyx dagger]

Then I think your account is Safe.
Its just an login error, And the Customer Service can help you out.

[vagrant forum]

@young locust, check #news.

[tidal river]

Still can’t copy and paste in game

[vagrant forum]

That was removed by iOS due to privacy reasons, @tidal river.

[tired kelp]

@onyx dagger but this issue is been coming in my account from one day

Ok you have gave me assurance that my account will come back
I beleive in you

[tidal river]

My guy like dang how so I wont be able to change my name with fancy text

Have to login with another device i suppose to change it now

[vagrant forum]

Use a different keyboard.

Rather than the default iOS one.

[tidal river]

Oh thanks dude

[onyx dagger]

iOS user? Due to some limitations, you can no longer copy and paste unless you get a specific app.

1. You can add to keyboard shortcut and replace text
   Or, Try using Swift keyboard from AppStore.

[tidal river]

Thanks guys

[onyx dagger]

You're welcome.

[tired kelp]

@onyx dagger I tried reporting my issue to customer service

From yesterday they are not solving my issue

[onyx dagger]

As I told you,
It usually takes them time to respond depending upon the number of claims made by different players. Therefore, waiting for their reply is the only thing you can do.

[tidal river]

The keyboard works ty

[tired kelp]

Oh ok@onyx dagger

[fast shale]

Can you please fix the redemption shop of tournament

I cant redeem my uc , 5000 coins are stuck

[split rivet]

What is the reasons for take 10 years in pubg?

[onyx dagger]

Can you try restarting, @fast shale?

The account ban can go up to ten years if the player is caught using cheats even after receiving the first warning, @split rivet.

[split rivet]

@onyx dagger just only this reason no another reasons?

[onyx dagger]

That's the main reason.

[split rivet]

It’s possible take ban with out reason?

[sharp gate]

When we will get payload mode 2.0

[vagrant forum]

The date has not been announced yet but it will be available soon, @sharp gate.

[sharp gate]

Will pubg get unban in India

[onyx dagger]

It’s possible take ban with out reason?
Well, Dont know about it.

[sharp gate]

Will pubg get unban in India

Say

[ashen vapor]

Pls fix server freeze problem

In india

My lost points -55 pls fix server freeze

[green belfry]

Say
@sharp gate
Wait for a while

[onyx dagger]

Read #news, @ashen vapor.

[ashen vapor]

See

[slender light]

Hi

[ashen vapor]

I also reed

[onyx dagger]

Hello. State your issue, @slender light.

[little sandal]

Is using a vpn program useful for handling the change of the ip and running it after disconnecting the connection on the server and does it prohibit the account? There are some videos that say if the server is frozen then run the vpn program

[harsh bronze]

Guys see my feedback in #old

[onyx dagger]

The Developers are aware of this issue and is working on a Fix. @ashen vapor

[slender light]

@onyx dagger I'm now Thai saver

[onyx dagger]

VPN is not recommended. @little sandal

What? @slender light

[vagrant forum]

@little sandal Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[harsh bronze]

You must see my feedback in #old

[ashen vapor]

Why all players lost of points

Very Bad pubg Mobile

Pubgm Dev's

[slender light]

I'm new this server sir@onyx dagger

[onyx dagger]

Unfortunately, You wont get your lost points back.
Feel free to share your Feedback in #old, Suggesting to create an Points appeal Page.

Oh. Welcome to the server then, @slender light.
This is a Support Channel for in-game support.
You can chat in #chat.

[little sandal]

What should I do if the server is disconnected while I am playing an evaluation

[onyx dagger]

Read #news, @little sandal.

[green belfry]

Very Bad pubg Mobile
@ashen vapor
It is not PUBGM problem.. It is our fault by using that ddos attacks on their systems.... They are trying to solve the issue

[ashen vapor]

I read

[green belfry]

Read #news, @little sandal.
@onyx dagger
They don't mention anything what to do when servers freezed

[spring zephyr]

You can't really do anything by your side for that issue.

[ashen vapor]

I lost events 😭 pubg Mobile free id

[onyx dagger]

Feel free to ping me in #pubg-mobile, I'll explain there, @green belfry.

[ashen vapor]

Provide not collect

Biwsful flowers not collect tomorrow

[atomic cape]

If samoan he is famous YOUTUBER or streamer he is can have rolls and permissions or no here

[onyx dagger]

What? @atomic cape

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @blissful ferry:

:white_small_square: http://bit.ly/37Lgfbm

[night cloak]

Fix these server issues noob management

[spring zephyr]

@night cloak You should read #news once.

[polar marsh]

@scarlet kettle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@spring zephyr they should realise that they have ruined the pubg, such incompetent team. Only making excuses

[winged trout]

Very high ping

[graceful silo]

@winged trout please see #news

[white cliff]

Is there any way to change the connected email in the game ?!

[storm flume]

You can contact the customer service via the game settings, @white cliff. Refer to subpoint 5.3 in #faq for further instructions.

[winged trout]

I get high ping in pubg

[graceful silo]

@winged trout please see point 4.5 in #faq

[livid pulsar]

When will the server freeze be cracked
Just inform us the date so we start pushing again?

[tidal river]

You guys know that trick where if you type in U+3164 on google you can copy a blank character, will it work on a pubg name, because then I don't have to da that í thing, people usually do it in among us for blank names

ㅤ

[livid pulsar]

@livid pulsar It will be fixed as soon as possible.
@empty forge any gusses of date?

[tidal river]

That blank character

[livid pulsar]

@livid pulsar , #news
@empty forge just inform us there only

Thanks for the info ❤️ 😻

[raw hollow]

Wow pubg new system is great

[tidal river]

Sheesh

[ember vigil]

since the last update, i can't find the Bounce Challenge, on my other account i can see it like past, also i don't get offers like my other friends, like dates in Ramadan, and arabic female voices, etc..
please solve this ASAP
5400716655
WIFI
EGYPT

Regards

[graceful silo]

@ember vigil Please See The Pin Message

[ember vigil]

@graceful silo where?

[storm flume]

Please refer to this channel's pinned messages for further information, @ember vigil:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[graceful silo]

@ember vigil

[ember vigil]

@graceful silo ok great, I'll wait not a problem, but about the offers and events, thy i dont recive it like my friends, always i dont recive any event like them, i don't use any vpn or anything else

[buoyant cloud]

Getting killed by a same team of three people two times in a row by holoscope AKM full auto

[graceful silo]

@buoyant cloud Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, Additionally you can report them via http://cheater-report.pubgm.cc/.

@buoyant cloud Please Contact Ingame Customer Support

[ember vigil]

@graceful silo they didn't answer, only the recorded messages

[onyx dagger]

Can you please state your issue more briefly, @ember vigil?

[weary forum]

Why doesn't the bounce challenge apper to me ??

[storm flume]

Please refer to this channel's pinned messages for further information, @weary forum:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[ember vigil]

@onyx dagger
as we know we got events like rewards, in last few months my friends recived arabic female voice as a reward for playing, i didnt recive that, also there was an event called "dates" to redeem with prizes, i didnt recive it too, and too many events, my friends recived too many events but i don't recive any of them

[weary forum]

I need someone to help me

[ember vigil]

@weary forum

[weary forum]

Ohhh

[onyx dagger]

Are your friends in the same country/region as yours, @ember vigil?

[sick shale]

@ember vigil they're regional events.

[meager scarab]

Any ways to fix mic glitch on JIO cellular Network?

[onyx dagger]

Try restarting? @meager scarab

[ember vigil]

@sick shale i can't change or see any region like them, they can change their region or country but i can't find or change it

[onyx dagger]

Accounts made in EEA region cannot change their region, @ember vigil. (As per their Law.)

[sick shale]

@ember vigil Can you take a screenshot of your basic settings? Where change region should appear

[graceful silo]

@meager scarab Please see point 4.5 in #faq

[meager scarab]

@onyx dagger mic glitched since last 3 days

[sick shale]

@meager scarab Try using a DNS changer

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @meager scarab. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[ember vigil]

@sick shale @sick shale my basic settings, i also can't find the bounce challenge

[sick shale]

@ember vigil You can't have that option since your account was created in the EEA countries.
And bonus challenge is also a regional event.

[ember vigil]

@sick shale my friends basic settings, also he can find the bounce challenge

[sick shale]

Read my message again.

[ember vigil]

@sick shale ok now how i can solve this issue?

[vagrant forum]

You can't do anything about it.

[ember vigil]

@sick shale is there anything to do about this situation?

@sick shale i. mean bounce challenge is available always for all. players, why now it's not!!!

[quaint yew]

Is bonus challenge available in Turkey?

[ember vigil]

@quaint yew

[quaint yew]

I set my country location to turkey

Ohh

[sick shale]

Unfortunately you can't do anything due to laws in EEA, as I said bonus challenge is available in specific regions only.
@ember vigil now stop repeating the same question please.

[ember vigil]

@sick shale but before this update i was able to play bounce challenge, i have points there and i have bounce challenge cards too

[sick shale]

Did you change your region?

[ember vigil]

@sick shale no, as you aee i can't change anything, all the problem starts after the last update, but before that i was playing and i earned UC too many times and as i told you i have more than 20 bounce challenge cards

@sick shale

[storm flume]

You can contact the customer service via the game settings, @ember vigil. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

RIEP PUBG, time to leave.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[next scaffold]

when will the ddos attack be prevented in this game

[sick shale]

@next scaffold The team is aware of this issue and working on a solution, you can check #news for more informative.

[next scaffold]

itss so bad i got killed without any guns

[sweet merlin]

hacker vs pubg = 500 - 0😂

[polar marsh]

@desert vapor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[native gate]

can i gift rename card

[sick shale]

Nope

[storm flume]

Please refer to subpoint #3.9 in #faq for further information, @native gate. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[green belfry]

Is seevers freeze hack stopped??

[onyx dagger]

Nope.
They're working on it, Please be patient.

[mortal shard]

Does the x mouse macro (dunno what it is) give B word?

[polar marsh]

@peak creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx dagger]

This channel is for support related to PUBG Mobile Global English version.
You can ask that question in #chat, @mortal shard

[bronze berry]

😭😭😭

[mortal shard]

👍

[onyx dagger]

Check out the latest message of #news, @bronze berry.

Alright. @mortal shard

[bronze berry]

Hacking activities so out of control. Server freeze and high ping attacks are very severe.
Please fix it ASAP while I go play other games. Thanks

[sick tide]

Bro whats new in 3.3MB update @onyx dagger

[onyx dagger]

Bug fixation update, @sick tide.

[sick tide]

@onyx dagger how many bugs..And what was it

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @bronze berry.

[sick tide]

When will bonus challenge work @onyx dagger

[onyx dagger]

Reduction of lags a bit, And Fixation of Major bugs, @sick tide.

[sick tide]

@empty forge kk

[onyx dagger]

@sick tide

[sick tide]

@onyx dagger thank you u r great

[onyx dagger]

You're welcome, @sick tide!

[sick tide]

Another silly question dont get angry.. When wilk season 15 eends @onyx dagger

[onyx dagger]

November 15th, @sick tide. c:

[sick tide]

I going to buy new phone which phone is better for play pubg without lag and image drop@onyx dagger

Why u always in spotify @onyx dagger

[onyx dagger]

Oh, Great! @sick tide
Feel free to ping me in #pubg-mobile to chat with me, Not here.

This is a Support Channel.

[jagged cairn]

Hello, can you help me to answer this question clearly.

[snow quail]

✈️

[onyx dagger]

Yes, @jagged cairn?
State your issue.

[obsidian trench]

Can't rank push because of server freeze hack!! DDOS ATTACK SO MUCH IN THE GAME!

[polar marsh]

@obsidian trench:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx dagger]

They are asking for the details of your social account, Which, the hacker cant access, @jagged cairn.
And, The hacker's social media which needs to be unlinked.
You'll need to reply these.

The Developers are aware of this issue and is working on a Fix, @obsidian trench.
Also, Check out the latest message of #news for more Information.

[soft heath]

Is this an official website v

[onyx dagger]

For? @soft heath

[bronze berry]

Ok, how do you get me back all lost Pointe?

[opaque bison]

@bronze berry You can get it yourself by playing the matches.

[onyx dagger]

Unfortunately, You wont get your lost points back, @bronze berry.
But, You can get by playing matches.
Feel free to share your Feedback in #old, Suggesting to create an Points appeal Page.

[soft heath]

@onyx dagger ? Can u tell if the above website is official..

[onyx dagger]

How can I know that, @soft heath?

[timber cape]

I can't login to PUBG they are showing network error

[night cloak]

Hello my account was Unban . Anyome can tell how unbanned

[onyx dagger]

Please refer to #faq 4.6 about your issue, @timber cape.

[night cloak]

Helo anyone hee

[onyx dagger]

Can you state your issue more briefly, @night cloak?

[vagrant forum]

@soft heath that's a fake website.

[soft heath]

@empty forge but i didnt think about it have logged into it using my twitter acc and put in my pubg acc id... Will my acc be hacked?

[vagrant forum]

Here's the official one :
https://pubgmobile.com/

[timber cape]

I can't login to PUBG they are telling network error what to do😩 😩

[night cloak]

Change network @timber cape

[onyx dagger]

Please refer to #faq 4.6 @timber cape

[storm willow]

@timber cape restart your router and try again

@soft heath all official website and social media handles are stated in #735483472432594994

[night cloak]

He don't have router then . He restart Cell Tower tell

[stone drift]

Guys i want to ask about telegram accounts and channels that promoting the hacks anf selling it , anyway to report them ?

[timber cape]

@storm willow I tryed this way I can't login

[jade mauve]

1week voice Bug How I Fix My Voice Bug please reply

[storm willow]

Try using DNS changer as in #faq 4.5 @jade mauve

[night cloak]

Pubgm So many people in world Chat spaming Scams

[jade mauve]

dns Changer La Enna Server Select pannanu Bro

[night cloak]

[storm willow]

@stone drift you can report them directly to twitter, since it’s available public, the official team should be already aware of that.

[night cloak]

World Chat in pubgm . Not discord @empty forge

[timid grail]

@storm willow is there any way i can report a hacker here?

[storm willow]

@night cloak click their profile in chat and report them.

[vagrant forum]

You can report them, @night cloak. Click on their profile and you will see an option to report them.

[storm flume]

Hello, @timid grail!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Then they will get Ban ?

[bronze berry]

@opaque bison This is from the server, I play a game and it is all about

[storm willow]

They will be muted from chat for violation. @night cloak

[night cloak]

Ohh Good Ok

[onyx dagger]

Please chat in English here, @jade mauve.
And, Refer to #faq 4.5. That will guide you.

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @jade mauve. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

You can use 1.1.1.1 from AppStore or playstore. Use DNS Changer alone. Avoid Warp+ feature in that. @jade mauve

[jagged cairn]

What mean the username of Facebook

[indigo storm]

I'm experiencing rendering in livik map only why

[vagrant forum]

Device?

[wheat moth]

Server hack fixed ?

[wooden juniper]

@indigo storm Same problem with my friends

[vagrant forum]

Check #news, @wheat moth.

[indigo storm]

Mi note 5 4 GB ram and 34 GB space remaining

[onyx dagger]

The name which shows on every user, @jagged cairn.

I think you speak Arabic, as you have issues with typing in English, and you have said it Yesterday.
If so, Feel free to Direct Message me, I'll try to guide you.

Or, You can join the MENA server. The link is there in 3.1 of the #735483472432594994.

[jovial plover]

If someone hacked into my PUBG mobile global account and logged in into it in another newer version, can I log into it and try and get it back, I’ve linked my email address and that guy doesn’t know it , he logged in through twitter?! Someone help please

[vagrant forum]

Try reinstalling, @indigo storm.

[indigo storm]

I have reinstalled 3 times

[storm flume]

You can contact the customer service via the game settings, @jovial plover. Refer to subpoint 5.3 in #faq for further instructions.

[onyx dagger]

Please refer to #faq 4.9 for this issue, @indigo storm.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

It could be happening due to the device's processor being comparitively weak, @indigo storm. However, if you feel like it's an issue from the game, feel free to send a detailed report of it in #old.

[onyx dagger]

Can you state your issue more briefly, @jovial plover?
Like, Did you mean that if the Hacker logged it in another version of PUBG Mobile, Like the KR version?

[jovial plover]

I tried selling the account and I got mugged off it cause I’m a fool

[bitter iris]

hey there where do I download pubgm emulator?? I just got a new pc

[storm flume]

You can now access #emulator-chat and #emulator-support, @bitter iris. Revert this at any time by sending .emulator in #481204134859505684.

[bitter iris]

thanks

[jovial plover]

Well I didn’t know that 😢, I’m stupid as hell, I guess bye bye account then

[onyx dagger]

We cant help it.

[gaunt shale]

cheaters cheaters cheaters all the time, i cant play a single game without getting killed by a fkn cheaters

[wheat moth]

@gaunt shale same for me

[wind frigate]

Hacker Hacker everywhere please help

[jovial plover]

Yeah , I understand, I thought you can sell accounts cause I’ve seen so many ads on the internet about it and nobody said that it’s illegal 😢

[onyx dagger]

hey there where do I download pubgm emulator?? I just got a new pc
GameLoop 7.1 BETA (The latest version), is completely safe to use , but you have to get it officially from https://gameloop.fun/ in order to avoid suspension . if you acquire the installer from others or share the installer with others ; their client and IP will not be updated to the latest , it may lead them to an in-game ban. Do it officially to avoid any inconvenience and enjoy.

Next time, Make sure you ask questions about Emulators in #emulator-support.

[wheat moth]

Atleast they have to fix the server hack

[gaunt shale]

the company is sleeping i swear

[jovial plover]

Now 2 years of PUBG and Money investesc into my account gone 😢😢

[wheat moth]

Can't play a single match without server hackers

[wind frigate]

Out of 15 matches, I got server freeze hacker in 3 matches today

[wheat moth]

15/15 solo fpp

[onyx dagger]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @gaunt shale. Additionally you can report them via http://cheater-report.pubgm.cc/.

[gaunt shale]

report who ? and how many time ? i got killed by a flying car

[wind frigate]

kk

[onyx dagger]

The Developers are aware of this issue and is working on a Fix.
Check out #news, @wheat moth for more information.

[wind frigate]

@empty forge I have to report one hacker who helps my friends push their rank but I don't have any proof of him hacking as he uses only ESP and aimbot so what should I do

[wheat moth]

It's been a week and they came to know yesterday about the issue and they respond today and it must take a month to resolve the issue probably 🥺

[onyx dagger]

Please remember that the safety of your accounts are your own responsibility, @jovial plover. Do not share sensitive and personal information to third-parties, as well as sending a screenshot of your e-mails here.

[gaunt shale]

do you konw about that cheat they use on gameloop last verson ?

[onyx dagger]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @wind frigate. Additionally you can report them via http://cheater-report.pubgm.cc/.

[gaunt shale]

aimbot and wallkhack no recoil and its cost 30 ?

[wind frigate]

@empty forge Will you be able to understand hindi if I send recording to you?

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @wind frigate. Additionally you can report them via http://cheater-report.pubgm.cc/.
@onyx dagger I have reported him like 10 times

[onyx dagger]

You can have a conversation in #pubg-mobile, @gaunt shale.

Then I think you should wait for them to get suspended from the game, @wind frigate.

[wheat moth]

Kindly tell how much days it will take to resolve the server freeze hack

[wind frigate]

ok

[onyx dagger]

Alright.

The Developers are aware of this issue and is working on a Fix, @wheat moth.
Check out #news for more information.

[dense lintel]

I Have Linked With Twitter And Google Play Now Only Showing Twitter No Other Option?

[onyx dagger]

Try restarting the game.
If it's not showing after you restart,
Contact Customer Service about this, @dense lintel.

[dense lintel]

@onyx dagger Now Showing When I Loggen In With Play Services

[tough flame]

What is pubgm per annum turn over/profit?

[onyx dagger]

Co ract Customer Service about this, Then, @dense lintel.

[jovial plover]

Asura, I’ll get back my account even if it’s the last thing I’ll do and be more careful from now on

[onyx dagger]

Hope you get it back. :)

[tough flame]

Reply

[vagrant forum]

@dense lintel, log out, repair the game client and then log back in.

[jovial plover]

Just one question, if I unlink the twitter log in, you have to wait 7 days for it to go through, can that person still log into the account through Twitter even tho I’ve unlinked it ?!?

[vagrant forum]

I'm sure you can find the stats on the internet, @tough flame.

[onyx dagger]

No. @jovial plover

[vagrant forum]

After 7 days, no @jovial plover.

[jovial plover]

But during those 7 days?!?

[vagrant forum]

But you can log in during the process, logging in with Twitter will cancel the process.

[strange flax]

Ingame name - hstt6 UID - 61201653054 he have wall hack location hack(ESP) do something about it i have the death reply

[storm flume]

Hello, @strange flax!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[jovial plover]

Pfff, that’s messed up, why would it cancel the process if I unlink it 😔

So that means I can’t do anything about it no more , unless I talk to Twitter customer servive

[surreal kettle]

I was killed by hacker previous match
I lost -27 points.
How can get back my points?

[onyx dagger]

Unfortunately, You wont get your lost points back, @surreal kettle.
But, You can get by playing matches.
Feel free to share your Feedback in #old, Suggesting to create an Points appeal Page.

[storm flume]

Hello, @surreal kettle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[bronze cairn]

Hacker killed me .😭😡🤬😠

[storm flume]

Hello, @bronze cairn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[wind frigate]

I want to report some Indian players who are playing the game after ban in India using vpn and they updated the game using vpn

How do I report them?

[storm flume]

Hello, @wind frigate!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[bitter pagoda]

anyone know when the new premium crates are coming out??

[clear spindle]

No ETA for now.

[edgy solstice]

Pubg is worst game ever

[clear spindle]

Ok.

[edgy solstice]

Pubg should be renamed to hubg

Hacker unknown battle ground

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[storm willow]

You can always send feedback in #old @edgy solstice

[night cloak]

I want to report some Indian players who are playing the game after ban in India using vpn and they updated the game using vpn
@wind frigate best country is India in pubg ok

Also we don't use VPN for playing

[wind frigate]

Bro it's banned in India so they shouldn't use vpn to update the game and play

[night cloak]

@wind frigate come to general

[onyx dagger]

You can have a Conversation in #pubg-mobile.
This is a Support Channel.

[vagrant cape]

damage the game in the pubg mobile cheat injection please repair it.😩

[onyx dagger]

Feel free to share your Feedbacks in #old, @vagrant cape.

[fierce obsidian]

hi when i go to pubg mobile when its in loading page a title comes and say wait 299 seconds i should wait too much until that and when its done server is fool ...
what i should do?

i dont use VPN and this issue is seruois

Try changing your connection, @fierce obsidian
@empty forge i try with WIFI and mobile data but steel not working>>

[sweet totem]

I can not login to my account gives such a warning

[fierce obsidian]

@fierce obsidian Try changing your DNS server.
@empty forge you mean the DNS that we use when we are in wifi setting??

[short eagle]

@sweet totem can you translate that

[storm flume]

You can contact the customer service via the game settings, @sweet totem. Refer to subpoint 5.3 in #faq for further instructions.

[winter vine]

Btw i am having trouble joining the game same goes for my teammates all four of us cant enter the game pls help

[fierce obsidian]

@fierce obsidian Download 1.1.1.1 from PlayStore/AppStore
@empty forge i got it

[sweet totem]

how can i live dns

[green vine]

Bonus challenges are full with ddos hackers they slow down our connection we are losing so much uc from them

[fierce obsidian]

i use it but i dont use warp mode

@fierce obsidian Download 1.1.1.1 from PlayStore/AppStore
@empty forge

i dont use warp mode should i turn into it?

[green belfry]

Why bonus challenge not available for India region??

[green vine]

I have made more than 20 report in game and no one is here to fix .. each bonus challenge contain more than 20 hackers @empty forge

[mental minnow]

Hi

[sweet totem]

someone tell me how can i log in

[fierce obsidian]

@fierce obsidian I'm sorry, I don't know what happened to your game client. Someone else can help you with this ( @vagrant forum :NaDeKo: )
@empty forge but its not just mine problem a lot of iran people got that problem

[vagrant forum]

@fierce obsidian, don't use warp+.

[fierce obsidian]

@fierce obsidian, don't use warp+.
@vagrant forum its not

i use defult mode...

[green vine]

@empty forge I dont think so each anti cheat system are being challenged by hackers developers ... they almost killing the game unfortunetly !!!

[sweet totem]

who is the manager of this place

[storm willow]

Feel free to drop feedback in #old @green vine

@sweet totem can you translate the error message?

[fierce obsidian]

@fierce obsidian, don't use warp+.
@vagrant forum i dont use what i should do?

[sweet totem]

Yes

[night cloak]

Sever freeze is so common that I lost all intrest in Pubg now

[sweet totem]

@storm willow Logged in from a new version with this account. It is no longer possible to login from older versions. Please install the game to the latest update.

[vagrant forum]

hi when i go to pubg mobile when its in loading page a title comes and say wait 299 seconds i should wait too much until that and when its done server is fool ...
what i should do?
@fierce obsidian can you show a screenshot of the 'server is full' error?

[stuck kettle]

@fierce obsidian what is warp ?

[storm willow]

@sweet totem contact ingame customer support

[fierce obsidian]

@fierce obsidian can you show a screenshot of the 'server is full' error?
@vagrant forum not now but all players in my country iran heve this problem.

[storm willow]

@stuck kettle use only 1.1.1.1 DNS changer

[green vine]

Unfair to use uc for getting bonus challenge points then get freezes by hacker ... So this hacker for free advantage and take out the uc is that fair people !!!

[stuck kettle]

@storm willow what is 1.1.1.1

[fierce obsidian]

@storm willow what is 1.1.1.1
@stuck kettle you dont need to know

[storm willow]

DNS app

[fierce obsidian]

@storm willow can you help me?

[green vine]

However reporting hackers are not working anymore

[sweet totem]

@亗KURDKELEŞ亗 contact ingame customer support. My pubg moble account was stolen, heck, it's gone and I can't remove the Twitter account please help



[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @fierce obsidian. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[stuck kettle]

@fierce obsidian what you mean i don't understand can you explain clearly please help

[storm willow]

@sweet totem only ingame customer support handles account related issue.

@stuck kettle it’s DNS you can google about it

[fierce obsidian]

in pubg when its in loading page when i wanna play a title will come and saied wait 299 second server is fuel

[storm willow]

@fierce obsidian try using dns changer is that doesn’t help, report in #old

[sweet totem]

@storm willow they don't help

[vagrant forum]

@fierce obsidian, can you provide me the screenshot of the error if it happens again, along with the following details :
▫️ In-game Numeric ID
▫️ Device
▫️ WiFi/Cellular
▫️ Country

[storm willow]

No other option @sweet totem either ingame CS or [e-mail]

[fierce obsidian]

country : iran

[storm willow]

In #old as single message @fierce obsidian

[fierce obsidian]

device android
a wire less wifi

In #old as single message @fierce obsidian
@storm willow ok bro thanks

[sweet totem]

she told me they couldn't do anything

[storm willow]

Their decision is final. We cannot do anything @sweet totem

[vagrant forum]

@fierce obsidian is this the one?

[sweet totem]

@storm willow thanks

[swift imp]

😡

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @swift imp. Remember to read through #faq before asking questions in the support channels.

[zealous galleon]

preimum create is coming or not?

[spring zephyr]

@zealous galleon They will come back, but no ETA.

[zealous galleon]

ETA means ?

[vagrant forum]

Estimated time of arrival.

[errant marten]

They might come after the custom crate gets over.

[zealous galleon]

can you guss. how much time it will take to come back

[onyx dagger]

No ETA as Chizuru said, @zealous galleon.

[zealous galleon]

i am unable to report cheater in cheater report channel. why?

[spring zephyr]

@zealous galleon That channel is closed for now, and only Rare users can access it. You may use other means of reporting till then 👇

[storm flume]

Hello, @zealous galleon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[honest wagon]

@glossy sable Will our in game Id will be banned too but still he didn't used hacks

[polar marsh]

@untold basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clear spindle]

If he violates the ToS of game then he'll get a ban, @honest wagon.

[mortal swift]

well play tencent 15min 5kills and -3 marks

[storm flume]

Please refer to subpoint #3.3 in #faq for further information, @mortal swift. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[onyx dagger]

The higher you are in a Tier, The lesser points get increased for you, @mortal swift.
Like, If you're in bronze 5 and get a Chicken Dinner, you'll get like 40+ points.
Whereas, In Conqueror tier, it's different.

[mortal swift]

im just diamond 5

[ruby marsh]

No money for anti cheat? No money for servers?

[wooden condor]

Worst hack ever in history of Pubg ....

Happend with me more than 30 times now... Reported everytime.......but still hackers are dominating

What are you doing officials 😑

[thin halo]

Basically it depends on your performance in game, as in supplies, combats, supports, and assists apart from your kill rating and survival ranking.@mortal swift

[storm willow]

@wooden condor will be fixed. Read #news

[onyx dagger]

Feel free to share your Feedbacks in #old, @ruby marsh.

[vagrant forum]

@zealous galleon Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[zealous galleon]

thank you

[cunning mason]

I am getting abnormal ping in last two matches why?

[onyx dagger]

If you have experienced higher ping than usual lately, @cunning mason, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[cunning mason]

Pubg mobile servers are stopped in india

[lament magnet]

hello

[onyx dagger]

Hi, @lament magnet.
State your issue.

[open crag]

Someone hack my PUBG ID and remove all connected accounts. Now how i recover my account?? Is there any chance for getting my id back?? Plz help me! I need help badly.😥

[onyx dagger]

Do you have access to your Game account, @open crag?

[lament magnet]

@onyx dagger who are U ?

[open crag]

@onyx dagger No. Hacker removed all accounts. I can't access not anymore.

[onyx dagger]

Feel free to ping me in #chat to chat, @lament magnet.
Not here as this channel is a Support Channel.

[gaunt pivot]

guys anyone having mic problem on oneplus 6 and 6T devices while playing pubg mobile ?

the mic doesn't work inside the game !

[onyx dagger]

Contact Customer Service in-game about this, @open crag.
Only they can help you out in this issue.

Try restarting, @gaunt pivot.

[gaunt pivot]

i have contacted everyone almost. I have wrote emails to both oneplus and pubg mobile both are a waste of time !

[onyx dagger]

Feel free to share your Feedback in #old, @gaunt pivot.

[gaunt pivot]

i have tried every possible way..... resetting ....restarting...... reinstalling .......wiping cache

[open crag]

@onyx dagger I contact with them. But they didn’t give me any solution.

[gaunt pivot]

Feel free to share your Feedback in #old, @gaunt pivot.
@onyx dagger k

[onyx dagger]

Try again, @open crag.
This time, Make sure that you answered the bot's questions correctly.
If you did, It will guide you to one of the staff.
Take this for reference,

Alright. @gaunt pivot

[gaunt pivot]

oh ok

[open crag]

@onyx dagger ok i try again.😫

[onyx dagger]

Alright.
Only they can help you in this issue.

[oblique vine]

When I am in lobby ping shows below 100ms and I am entering the game shows above 200ms and sometimes it reach 300ms

@onyx dagger plz help

[storm flume]

Please refer to this channel's pinned messages for further information, @oblique vine:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[onyx dagger]

If you have experienced higher ping than usual lately, @oblique vine, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[flat summit]

@polar marsh update your servers bcoz ddos attack and server freeze issue I'm not playing in solo fpp matches many time -40 to reach conquer

[rose vale]

@gaunt pivot if you have a dns server set it to manual and type in 1.1.1.1 that fixed the mic bug for my iphone 11 when I tried everything else and it didn't work.

[oblique vine]

Mobile players and iPad players are matching in same lobby@onyx dagger

[onyx dagger]

The Dvelopers are aware of this issue and is working on a Fix, @flat summit.
Check out #news's latest message for more information.

[gaunt pivot]

yeah i've already done that ..... It didn't showed any difference .... I even switched to many more DNS services none of them solved this !

@gaunt pivot if you have a dns server set it to manual and type in 1.1.1.1 that fixed the mic bug for my iphone 11 when I tried everything else and it didn't work.
@rose vale

[open crag]

Now how i contact with customer support??

[rose vale]

Did you switch the dns to manual first?@gaunt pivot

[onyx dagger]

Mobile players and iPad players was always in the same lobby, @oblique vine.

[red scarab]

J

[oblique vine]

@onyx dagger ok

[onyx dagger]

You can contact Customer Service via in-game settings, @open crag.

Yes, @red scarab?
State your issue.

Alright. @oblique vine

[coral cradle]

Any news about bonus challenges in India???

[onyx dagger]

About Bonus Challenges, Not only in India, @coral cradle,

[iron sable]

where can i report a haacker ?

[storm flume]

Hello, @iron sable!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[short eagle]

@lament magnet this isnt the place for that

[lament magnet]

us*

[open crag]

@onyx dagger how i contact with customer support in-game?? Plz tell me.

[storm flume]

You can contact the customer service via the game settings, @open crag. Refer to subpoint 5.3 in #faq for further instructions.

[bold shale]

Please Fix it 😑 , its irritating

[clear spindle]

@bold shale refer #news

[night cloak]

How to deal with server hack

[onyx dagger]

Refer to #news, @night cloak and @sonic hazel.

[buoyant pike]

@onyx dagger then? after refer to #news is it fix the problem? nah it’s still same, hacker still can be use hack 🙂 is it pubgm will be come like rules of survival (ros) ? haha

[onyx dagger]

Patience is the key here, @buoyant pike.
The Team is trying their best.

[devout geode]

You can do anything, @buoyant pike? No? Well, that is what I thought.

[bold shale]

Can i ask a question guys ?

[onyx dagger]

Yes?

[devout geode]

You did.

[onyx dagger]

Go ahead.

[bold shale]

Will S16 RP Rewards better than S15 ??

[devout geode]

Will see when it comes.

[onyx dagger]

Maybe, @bold shale.

[bold shale]

I miss Vehicle Skins In Rp Rewards

[devout geode]

So...?

[onyx dagger]

I see.

[bold shale]

@devout geode bro why are so rude 😑

[onyx dagger]

Its alright, @bold shale.
Anyways, Hope S16 Will be better than S15!

[bold shale]

[devout geode]

Looked like you did not end your thought, so I have asked, @bold shale.

[buoyant pike]

@onyx dagger Ofc patience is the key but it’s still same. Server hack, wall hack, or aimbot still out there. You know what, in top 100 asia fpp 80% is hacker . Server hack it’s been in season 14, but in season 15 its become more aggressive :))

[onyx dagger]

Feel free to share your Feedbacks in #old, @buoyant pike.

[buoyant pike]

@devout geode Yea i can’t do anything cause i’m just nothing. I’m just a player, nothing can do 🙂 But is it fair for another players that try hard to reach conqueror?

[devout geode]

All you can do (as you maybe know) is keep reporting those "awesome" people.

[buoyant pike]

@devout geode Everytime i’m meet a hacker, i never forget to report. But yea they’re using a vip hack, what can i do if i’m reported :))

[devout geode]

[sharp moss]

server hack has lost me 111 points today itself in conqueror tier... I reached duo tpp conq this morning 4537 points 302 rank but now I am at 1065 rank... couldn't even stay in conq for another day just because of these server freeze hackers!!!!!!!!

[fair vale]

Hi

[devout geode]

Thank you for your feedback, but it is better to send it in #old, @sharp moss.

[fair vale]

I'm arabic and when I join cheerpark I join with Turks idk why

[orchid zenith]

Set slow mode at lest 3

[buoyant pike]

@sharp moss Yea nothing that can we do if server is down. Points drop just like that, i’m just waiting for a new update.

[orchid zenith]

Set slow mode at least 3
@orchid zenith

[fair vale]

@sharp moss can I ask a little question

[worn cape]

Tencent games I have gotten scammed a guy said he would give me free rp and I gave him my password and facebook and he dosent want to give me my acc back and changed my name and my facebook password.

I have a photo

I'm 12

[onyx dagger]

That's your issue, @worn cape.
You shouldnt have believed him.
Anyways, Try contacting Customer Service about this.

[worn cape]

I'm crying

[onyx dagger]

We cant help that.

[fair vale]

Why do you rank up knowing there's hackers, this game is not gonna stop them so there's no point of ranking and losing points

I'm arabic and when I join cheerpark I join with Turks idk why
@fair vale .

[devout geode]

Who knows...?

[onyx dagger]

You can have a Conversation in #pubg-mobile.

This is a Support Channel.

[polar marsh]

@tacit stream:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx dagger]

Maybe, Who knows that Those people migrated to your Region, @fair vale?

[fair vale]

Ok support me then

@onyx dagger nope I was in Turkey and I came back to Egypt then every time I join cheerpark theyre all turks

I changed my region to Turkey btw but not like the flag

[onyx dagger]

If your account is made in Turkey, then obviously, you'll be matched with Turki players.

[sharp moss]

it's not feedback it's frustration... It takes a whole day to make 100+ because only 9-10 points come in every match in those high tiers.... And after playing for so long and seeing all of it destroyed in the next three matches... I am hating this game now... can't you guys just make your servers ddos attack proof atleast? Take a cloudflair subscription man if your devs can't do it by their own!! What a shame world's biggest mobile game servers are continuously attacked by ddos.....

[fair vale]

ok that's why match with language is made for right

[onyx dagger]

Feel free to share your Feedback in #old, @sharp moss.

[fair vale]

I made it Arabic only and still

[onyx dagger]

Yes. @fair vale

I made it Arabic only and still
Tried changing the Region, @fair vale?

[fair vale]

I need 120 days😂

Or 90 ig

[onyx dagger]

Then Change.
And its 60 days.

[fair vale]

So there's no other way

[exotic viper]

Just lost 29 tier points with my first match of the day to the server ddosing isuue , thanks.

[fair vale]

......

[night cloak]

@exotic viper, feel free to let your frustration be known via #old.

[onyx dagger]

No there is not, @fair vale.

[exotic viper]

There is not ? Look how many died there

[onyx dagger]

That was a Wrong mention.

[fair vale]

Y'all really need to fix your game hackers and bugs

[exotic viper]

I couldn't even surface and all of us drowned

[night cloak]

#old.

[onyx dagger]

Feel free to share your Feedback in #old, @fair vale.

[exotic viper]

Useless

[onyx dagger]

Not really.

[worn cape]

I got my acc back

[onyx dagger]

And Apologies, @fair vale,
It's actually 90 Days.

That's really good to hear, @worn cape!

[night cloak]

We’re only support for general query’s and are in no way affiliated with PUBGM, complaining here is useless, #old is checked regularly by the community team, @exotic viper you may check #news for more information regarding server freeze hacks.

Lol you can’t swear, and I understand your frustration.

[lunar sand]

@worn cape can I ask how? I’m currently trying to figure out how to get in touch with an actual tencent member!

[worn cape]

Well

[night cloak]

@lunar sand, can you still access your account?

[wispy holly]

One problem anyone's graphics settings is changing automatically?

[onyx dagger]

It may change because the game is automatically reverting your recommended settings, @wispy holly.

[polar marsh]

@lunar sand:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

For information regarding server freeze hack: <#news message>

[wispy holly]

@onyx dagger how do I make it normal

[crisp turret]

@wispy holly please disable the auto adjust graphics options from setting so that it will not change once selected.

[night cloak]

Help

[wispy holly]

@crisp turret it's off still it does you guys might reckon as a network issue when game doesnt load settings from the cloud

[night cloak]

No need for discussion here, you may use #pubg-mobile.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[opal topaz]

Bro I got 100 minus today due to DDoS server attack. I was in rank 573. After minus, rank has dropped to 975 in fpp squad. Is there any way to compensate my points back?

[night cloak]

Where is Buggy . I mean I am Flying in air

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

RIEP PUBG

@opal topaz, please feel free to try contacting in game support for point compensation, unfortunately we cannot do that here and cannot promise you’ll get points back.

[polar marsh]

@forest mauve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak what’s this?

Dyno replies to messages it needs to.

Ok

Move -_-

[celest vector]

I can't login in game pls help me

[onyx dagger]

Please refer to #faq 4.6 for this issue, @celest vector.

[storm flume]

Please refer to subpoint #4.6 in #faq for further information, @celest vector. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[celest vector]

@onyx dagger how to forward

[warped parcel]

Payload 2.0 release soon? Saw a trailer video on youtube by Mr Ghost Gaming

[onyx dagger]

You just have to click on this -> #faq, and, check for point 4.6, @celest vector.

Yes, Soon. @warped parcel
No ETA tho.

[celest vector]

@onyx dagger ok

[onyx dagger]

Alright.

[warped parcel]

This is how #faq is for me 🤔difficult to read

[onyx dagger]

That's an Discord Bug, @warped parcel.

[clear spindle]

Update your app, @warped parcel.

[snow basin]

hello any support available here ?

[warped parcel]

@clear spindle no update available

[storm flume]

Rock47 is AFK: AFK - 5 minutes ago

We are unable to provide assistance if you do not ask a question or state a problem, @snow basin. Remember to read through #faq before asking questions in the support channels.

[celest vector]

How to redownload pubg
In india pubg is ban

[night cloak]

@warped parcel, it’ll just be a issue from discord’s side.

[snow basin]

is this site official to buy UC from it ? dundle.com

[night cloak]

@snow basin, no.

The only offical site is, https://www.pubgmobile.com/pay.

[snow basin]

ok ty sir

[warped parcel]

@celest vector pubg mobile website

@night cloak

[celest vector]

In iPad

[night cloak]

Wait that’s offical ?

[warped parcel]

There are youtube videos available, you have to change app store country and all, i don't know if it's safe @celest vector.

[celest vector]

@warped parcel ok thanks

[night cloak]

Any one facing issue in FPP solo for ping? Im getting 100 to 120 ping in lobby and in plane or if i jump in start but the ping goes to 968 after crossing halft of the plan path and kepps happening every game.

@night cloak
@warped parcel

[onyx dagger]

If you have experienced higher ping than usual lately, @night cloak, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[opal topaz]

Is karakin map coming in pubgm?

[onyx dagger]

Dont know about it, @opal topaz.
Feel free to share your Feedback in #old.

[dense walrus]

m not able to login it says failed to logged in or Network Errror

[celest vector]

Turnament option is not showing

[night cloak]

Any one facing issue in FPP solo for ping? Im getting 100 to 120 ping in lobby and in plane or if i jump in start but the ping goes to 968 after crossing halft of the plan path and kepps happening every game.
@night cloak this issue im facing only in solo fpp, if i paly tpp squad or duo its totally ok.

[celest vector]

@dense walrus same problem

[dense walrus]

i tried every account like FB , Google , Twitter and Email Password login methods but nothing work

[onyx dagger]

Please refer to #faq 4.6 about this issue, @dense walrus.

[errant marten]

Any one facing issue in FPP solo for ping? Im getting 100 to 120 ping in lobby and in plane or if i jump in start but the ping goes to 968 after crossing halft of the plan path and kepps happening every game.
@night cloak actually that is a hack called DDOS.

[dense walrus]

@night cloak but i got good ping maybe u have network problem

[onyx dagger]

Stop spreading Fake news, @night cloak.
Feel free to share your Feedback in #old.

[night cloak]

@night cloak, that is your choice and a huge assumption on your part, for one they do not sell hacks and for two there are people DDOSING the server.

@night cloak but i got good ping maybe u have network problem
@dense walrus Ihave 250 mbps and its fine if u paly duo or squad in tpp.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[dense walrus]

just got a fix for login issue

try 1.1.1.1 and try login it works

[night cloak]

@night cloak, that is your choice and a huge assumption on your part, for one they do not sell hacks and for two there are people DDOSING the server.
@night cloak i dont know but spending 3000 plus hours on this game and money till today and i still get killed by cheaters in every day once or twice sometime more than that, just imagine if u are in my place what u will assume? Cheaters using god level cheats with all upgraded skins and making mokery of the player like me and tencent is sleeping, i love this game i really buts its too much now im frustrated and atressed.

[onyx dagger]

VPN is not Recommended. @celest vector

[astral dove]

I changed my Google id photo but I am still see the old one photo on my avatar

[errant marten]

I changed my Google id photo but I am still see the old one photo on my avatar
@astral dove just logout and login again.

[night cloak]

@night cloak, I’m aware of the hacker situation and understand your frustration, unfortunately we cannot do anything about this, feel free to let your frustrations be known via #old.

[celest vector]

@onyx dagger ok but I use vpn my problem is fixed

[onyx dagger]

It will take time, @astral dove.
Facebook takes longer, 1 day to change the avatar.

[night cloak]

@astral dove, make sure you’ve logged in with the social media that has the avatar you want.

[onyx dagger]

You can get banned as some VPNs are 3rd party apps, @celest vector.

[astral dove]

@astral dove, make sure you’ve logged in with the social media that has the avatar you want.
@night cloak I have linked Google play games

[celest vector]

@onyx dagger ok

[night cloak]

@astral dove, login with that social media and give it a max of 48 hours.

[onyx dagger]

Alright. @celest vector

[fast shale]

Please fix the redemption store of tournament

[astral dove]

Avatar changed😃!

Really thx

It took a day to make that logo

[zenith lava]

Srever hackers

Server full ping

[onyx dagger]

English, @indigo lion.

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @zenith lava. Additionally you can report them via http://cheater-report.pubgm.cc/.

[zenith lava]

Already reported

[sterile summit]

Hello i have a quastion

[polar marsh]

@indigo lion:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zenith lava]

But no use

His friends also

[onyx dagger]

And about the Server Down/DDoS issue, The Developers are aware of it and is working on a Fix, @zenith lava.
Check out the latest message of #news for more Information.

Yes, @sterile summit?
Go ahead.

[simple birch]

When will payload 2.0 come??

[onyx dagger]

Soon, @simple birch.
No ETA.

[night cloak]

@night cloak, if he does do that it’ll take all your UC away and the items bought with UC.

I don’t think you’ll get banned for that.

@sterile summit, we don’t do that here.

[zenith lava]

This guy server hacker 😡 🤬

Server freeze

[storm flume]

Please refer to this channel's pinned messages for further information, @zenith lava:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[fleet sage]

Please ban server freez hackers account.

[zenith lava]

Yeah

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @fleet sage and @zenith lava.
Check out #news for more information.

[night cloak]

If you’ve already been advised and no longer require support please move.

[silk vessel]

Please bann freez server hacker account

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @silk vessel.
Check out #news for more information.

[zenith lava]

When

[onyx dagger]

Soon.
They're trying their best.

[silk vessel]

Hmmm i am veting

[onyx dagger]

Alright.

[zenith lava]

Please help because we are not interest play pubg

[onyx dagger]

Feel free to share your Feedbacks in #old.

[night cloak]

@zenith lava, @silk vessel, please use #old to vent.

[honest bronze]

Hi sir.. I need next update when because is DDOS hack??

[storm flume]

Please refer to this channel's pinned messages for further information, @honest bronze:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

@silk vessel, please use #old.

[jovial gulch]

When payload 2.0 is coming??

[night cloak]

@jovial gulch, soon no date.

[polar marsh]

@rapid pivot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[astral dove]

Did someone knows oceansharma?

[jovial gulch]

What about next update?

[storm flume]

We currently do not have a specific release date for the upcoming update, @jovial gulch. Once we do, we will publish further information in #news.

[onyx dagger]

Wrong channel to ask that, @astral dove.
Move to #chat

[astral dove]

@onyx dagger ok

[onyx dagger]

Alright.

[night cloak]

Yesterday I bought character Andy and I wanted to level him up just with playing and I'm stuck on level 3 can someone help me

[storm flume]

Please do not use languages other than English, @steep parcel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[onyx dagger]

What do you mean in Help? @night cloak
You can play Classic matches, TDMs, etc, To level up.