questions

[rustic owl]

i will link my account to twitter now

[twin hedge]

Login in issue please solve

[onyx dagger]

is it happening all over the place, thought only my server oceania got affeceted
Dont know about that, But we got a lot of reports about this, @slow pike.

Read #news, @twin hedge.

[dapper hemlock]

I cant login with my Facebook account in game, it work with email but my layout controls are reseted

[rustic owl]

so that i dont lose my account

[celest osprey]

Spent so much time for rank pushing then not getting ranked @night cloak u can understand right?

[next nebula]

@worldly ruin this is bonus reward not a bonus challenge
Bonuses reward is showing but bonus challenge not showing

[onyx dagger]

Read #news, @dapper hemlock.
Hope this issue gets fixed soon.

[rustic owl]

i am scared of losing my account

[onyx dagger]

I think you can ping him in #chat and talk with him there, @celest osprey.
This is a Support channel.

[rustic owl]

How much time will it take @night cloak

[onyx dagger]

No ETA.

[vagrant forum]

The security team is aware of such methods and are already working on fixing it, @honest bronze.

[honest bronze]

It takes time, @honest bronze,
The Team is aware of this, and will try to affix this issue as soo as possible.

What's the issue, @dapper hemlock?
@onyx dagger please help me.. No one reply to mee

[edgy moat]

are u guys facing the fire button stopped bug ?

[onyx dagger]

Feel free to give your Feedback in #old, @edgy moat.

[vivid snow]

I can't login

[honest bronze]

The security team is aware of such methods and are already working on fixing it, @honest bronze.
@vagrant forum so points loss now i playing or not?? Plz team..

[onyx dagger]

Read #news, @vivid snow.

[celest osprey]

@onyx dagger so bro I need support only

[slender tree]

🤬

[onyx dagger]

If you need support, Feel free to ask, @celest osprey.

[vagrant forum]

Unfortunately we can't do anything about the points that were lost due to them, @honest bronze. Feel free to suggest the addition of a point compensation system in #old.

[storm flume]

You can contact the customer service via the game settings, @celest osprey. Refer to subpoint 5.3 in #faq for further instructions.

[celest osprey]

@onyx dagger check this I am in ranking but it always shows me 0.00%

[nova stump]

I am not able to login my ID

[slender tree]

@celest osprey 😂

[ivory bronze]

Is the Facebook issue fixed???

[vagrant forum]

Please check the most recent message in #news, @nova stump.

[onyx dagger]

Contact Customer Care in-game about this, @celest osprey.

[celest osprey]

@onyx dagger they never reply😴

[honest bronze]

Unfortunately we can't do anything about the points that were lost due to them, @honest bronze. Feel free to suggest the addition of a point compensation system in #old.
@vagrant forum can u help add my points

[vagrant forum]

Read the message again.

[onyx dagger]

Takes time as they get many claims from a lot of players in a day, @celest osprey.
Waiting for their reply is the only way.

[lost cloak]

Hello, I use Facebook to log in the game. But I’m experiencing login errors. And every time it takes 4m to try again but Fails

[onyx dagger]

Read #news, @lost cloak.

[nova stump]

If login issue is solve or not

[slender tree]

@lost cloak same

[onyx dagger]

Read #news, @nova stump.
Hope this issue gets solved soon.

[slender tree]

@onyx dagger karna hoga

[onyx spindle]

My problem is login

[nova stump]

I am all ready read that article

[lost cloak]

My friend uses Gmail, he logged in successfully. But Facebook issues....

[onyx dagger]

English, @slender tree.
And will be fixed soon, No ETA.

Read #news, @onyx spindle.

If you have read that article, alright. Now stay calm and wait for the issue to get solved, @nova stump.

[hollow hedge]

@slender tree delete that

[dapper hemlock]

Login like login but when i logging with my email All my controls layout are reseted

[slender tree]

@hollow hedge who are u

[storm willow]

@slender tree this channel is for game related queries only.

[onyx spindle]

I need help for this problem issue

[onyx dagger]

You can ask that to him in #chat, Not here. @slender tree

[slender tree]

@storm willow 🙆

[onyx dagger]

If you have read #news, @onyx spindle, Then alright.
Now stay calm and wait for the issue to get solved.

[safe hamlet]

when will this log in issue wiil be fixed i have to play scrims today

[rustic owl]

login through your email

[storm willow]

#news @safe hamlet

[onyx dagger]

What's the issue? @rustic owl

[slender tree]

How much time we have to wait?

[dapper hemlock]

@rustic owl You lose your layout settings

[rustic owl]

Not issue i logged in through email

[onyx spindle]

Ok

[worldly ruin]

@next nebula So Where Can I find this bonus reward Icon in This New Lobby..

[slender tree]

@storm willow tell me

[rustic owl]

i face problem logging through facebook but i logged through email

[onyx dagger]

No ETA, @slender tree.

[storm willow]

@slender tree We donot know the exact time, please wait patiently. You can use another linked account to login.

[dapper hemlock]

@rustic owl first login with the email and my settings are default

[slender tree]

@onyx dagger j am not asking to u

[onyx dagger]

You can discuss about this in #pubg-mobile, @rustic owl. :)

[rustic owl]

ok

[slender tree]

@storm willow ok thanks

[uneven frost]

Hello pubg official I'm Amit please help Facebook login failed

[storm willow]

@uneven frost #news

[uneven frost]

Hello pubg official I'm Amit please help Facebook login failed

[clear spindle]

@uneven frost please read this https://discordapp.com/channels/393088095840370689/481197473403240451/761108491653349376

[uneven frost]

Pubg official please

[slender tree]

@storm willow done or not

[onyx dagger]

Since you have read #news, or if you havent, check this,
https://discordapp.com/channels/393088095840370689/481197473403240451/761108491653349376

The Developers are aware of this issue, Hope it will get fixed soon.

[storm willow]

@slender tree what?

[uneven frost]

@onyx dagger please help

[onyx dagger]

Read that. ^

[slender tree]

@storm willow help I investmented lot of money in game literally soo much fix it😭

[lament rapids]

Time??

[onyx dagger]

No ETA.

[uneven frost]

Please Hindi language @vagrant forum

[storm willow]

@slender tree you just need to wait patiently. Issue will be fixed

[lament rapids]

Say ne logIn again time?

[storm willow]

@uneven frost you can use google translator

[white stream]

Anyone can please solve my ping issues my server ping is too high
Im from Pakistan
My network speed is 10Mbps provided by stormfiber
Please fix my issue

[vagrant forum]

Can you stop already? We already told you that they are working on it. Complaining about it here repeatedly isn't going to make the process any faster, @slender tree.

[onyx dagger]

Dont know about that, @lament rapids.
Read #news.
Hope the issue gets fixed soon.

[uneven frost]

@vagrant forum Hindi language please

[onyx dagger]

Feel free to give your Feedback in #old, @white stream.

English, @opal spruce.
And read #news.

[lament rapids]

Okok

[storm flume]

Please do not use languages other than English, . Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[slender tree]

@vagrant forum u play pubg tell me

[vagrant forum]

We only allow English on this server. Feel free to use Google Translate to translate that message into your regional one, @uneven frost.

[uneven frost]

But glitch fix Facebook login failed please@vagrant forum

[storm flume]

Please do not use languages other than English, @opal spruce. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[halcyon swallow]

can someone help me with my acc in pubg..

[slow pike]

Hi, if i deleted my pubg app in my Facebook settings, does it mean it will permanently delete my entire account?

[jade plank]

When will fix this error..

[opal spruce]

huivhk849895514894

[onyx dagger]

Read #news, @opal spruce.
And feel free to give your Feedback in #old.

Read #news, @jade plank.

[ivory bronze]

When will this Facebook issue fix???

[vagrant forum]

If you remove it from your Facebook account settings then you won't be able to log in through Facebook anymore, @slow pike.

[onyx dagger]

Read #news, @ivory bronze.

[halcyon swallow]

any one help me?

[onyx dagger]

What's the issue, @halcyon swallow?
If it's about the Facebook log in issue, Read #news.

[shrewd cobalt]

This server freezing hack is really getting on my nerves.....I can't even rank up because I get killed by bot or by playzone...please fix this ASAP

[slow pike]

@vagrant forum but the account is still there or?

[polar marsh]

@halcyon swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx dagger]

Feel free to share your Feedback in #old, @shrewd cobalt.

[vagrant forum]

@slow pike, yes.

[ivory bronze]

How can I become a moderator??

[storm flume]

Please refer to subpoint 6.2 in #faq for further information, @ivory bronze. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[slow pike]

i only made log in with facebook, but when i try to log in again with fb will it be there?

[nova stump]

Is login issue is solve or not

[clear spindle]

Refer #news

[lost cloak]

It may take 1/2 hours to fix

[clear spindle]

If you have removed the PUBG MOBILE from the Facebook settings then you wont be able to login to that account@slow pike.

[slow pike]

so will it be new when i try to log in with my same account?

[storm flume]

Please refer to subpoint 6.2 in #faq for further information, @spare wind. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[clear spindle]

It will create a new account for PUBG MOBILE.

[cedar oxide]

The Facebook login problem hasn't be fix?

[clear spindle]

Refer #news

[slow pike]

damn..i am in deep trouble then

[jade plank]

Please fix ASP

[cedar oxide]

I thought I lose my account

[onyx dagger]

Read #news, @jade plank.
And Move to #pubg-mobile to chat, @cedar oxide.

[slow pike]

anyway to retrive it back

hello?

[storm flume]

You can contact the customer service via the game settings, @slow pike. Refer to subpoint 5.3 in #faq for further instructions.

[strange pilot]

Hi. I recently downloaded pubg mobile lite. I was wondering if there is an option for a private room so I could play with just my friends and if their is an option could anyone explain to me how i go about doing it.

[polar marsh]

@glad shard:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[slow pike]

@clear spindle any ways to retreive my old account back?

[strange pilot]

Hi. I recently downloaded pubg mobile lite. I was wondering if there is an option for a private room so I could play with just my friends and if their is an option could anyone explain to me how i go about doing it.

[half zealot]

Is facebook login fix now???

[vagrant forum]

We provide support only for the global English version of PUBG MOBILE here.
@strange pilot

[clear spindle]

Contact in game customer service for account related issues, @slow pike.

@half zealot refer #news

[slow pike]

where can i do that?

[storm flume]

You can contact the customer service via the game settings, @slow pike. Refer to subpoint 5.3 in #faq for further instructions.

[empty echo]

server frezze hack will pubg mobile take some action on it @polar marsh

[polar marsh]

@charred fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clear spindle]

@tender cliff refer #news

[reef fulcrum]

@clear spindle trying to login via verification code and not receiving my email using iOS but on my Android device I received the email for my other account is this an issue for only iOS

[clear spindle]

@reef fulcrum,the feature is in beta try after a few hours.

@strange pilot We dont provide support for the PUBG MOBILE LITE version.

[green wolf]

I can’t login through Facebook

[clear spindle]

@green wolf refer #news

[marsh sage]

@clear spindle Is there any information about the Facebook login issue

[clear spindle]

refer #news

[lost cloak]

I just wanna know when the Facebook issue will fix, I’m waiting since morning

[marsh sage]

How to report this issue through Facebook?

[sand path]

Regarding Facebook login issue
https://discordapp.com/channels/393088095840370689/481197473403240451/761108491653349376

[tender cliff]

Give me permission to enter pubg news

[green belfry]

How to find top 500 players in a server @sand path

[empty otter]

Can't login my pubg account

[marsh sage]

Give me permission to enter pubg news
@tender cliff LOL you have the permission. You just can't write anything

[onyx dagger]

Read #news, @empty otter.

[green belfry]

@onyx dagger how to see top 500 players list in a server

[slow pike]

@clear spindle where can i find the support and is it likely to get in back?

[night cloak]

Does anyone know... By when this thing will get solved?

It's my birthday today... I was gonna celebrate with my friends... But then this happened.

[onyx dagger]

You can contact Customer Care in-game, @slow pike.

Read #news, @night cloak.

@green belfry try clicking on your tier, and check for rank.

[storm flume]

Please do not use languages other than English, @zealous minnow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[green belfry]

I am getting top 50% of the players...what does it mean @onyx dagger

[night cloak]

I read it @onyx dagger

[empty otter]

Can't login my pubg account😩

[night cloak]

Yeah me too!!

[onyx dagger]

Then wait for the issue to get soleved, @night cloak and @night cloak.

[tender cliff]

Pubg login failed is that facebook issue or pubg

[empty otter]

Facebook issue

[onyx dagger]

You're in Top 50% of the players in your particular server, @green belfry.

Check out pinned messages of this channel, @empty otter.

[night cloak]

I had linked my Google account too, I can't login using that either.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[vagrant forum]

@tender cliff, read the message in #news.

[night cloak]

I had linked my google account as well, I can't login using that either.... HELP???

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[slow pike]

@onyx dagger it doesnt help that much in customer service,, need help

[night cloak]

E-mail.

[tender cliff]

Ok@chizuru

[onyx dagger]

Customer Service can only help you out in this issue, @slow pike.

[slow pike]

wher can i via chat with them? instead of reading the information provided?

[night cloak]

@empty otter refer to #news.

[queen fiber]

id:5853417854 Device:Infinix hot 9(4/64) Bug:if you go to the controls section to change controls .You cant go back so you have to restart the game to go to looby.

[storm flume]

Hello, @queen fiber!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[slow pike]

@weary mortar i need help with finding the solution to retreive back my account..pls help

[storm flume]

You can contact the customer service via the game settings, @slow pike. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Only they can help with account related issues.

[empty otter]

Please help

[storm flume]

Please refer to this channel's pinned messages for further information, @empty otter:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[olive sail]

Facebook login problem

[storm flume]

Please refer to this channel's pinned messages for further information, @olive sail:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[olive sail]

When it's Will be alive?

[night cloak]

No ETA, @olive sail please be patient.

[inland horizon]

When will problem be resolved ?

[olive sail]

I How many times to take? For solve that problem?

[quick ridge]

Is PUBGM taking some action for DDOS attack?

[night cloak]

No ETA, @olive sail please be patient.

@quick ridge the team are aware of the methods being used and are working on a fix.

@inland horizon no ETA, should be soon.

[inland horizon]

ETA means ?

[night cloak]

Estimated time available, @inland horizon.

[onyx dagger]

No ETA, Will be solved soon, Hopefully, @olive sail.

[olive sail]

How many times?

[night cloak]

@olive sail

[quick ridge]

How can I report DDOS users?

[onyx dagger]

Feel free to share your Feedback with Screenshot in #old, @quick ridge, With these information,
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[olive sail]

@night cloak ok

[civic whale]

👍

[north seal]

Guys I have two accounts on pubgm and one of them was gone

[quick ridge]

I mean, how can I find the DDOS user in a match?

[night cloak]

@north seal what ?

[sonic dew]

Payload 2.0 already arrived?

[night cloak]

@quick ridge you cannot.

@sonic dew soon.

[onyx dagger]

No, @sonic dew.
Soon.

[sonic dew]

Ok thank u both

[onyx dagger]

I mean, how can I find the DDOS user in a match?
The best you can do is to report when you're having this server down issue, @quick ridge, In the match.

[dapper hemlock]

The problem are solved

[night cloak]

@dapper hemlock not yet.

[frozen bloom]

Facebook login failed please help I have to push conqueror

[dapper hemlock]

Now i have no problem with fb login

[onyx dagger]

Read #news, @frozen bloom.

[storm flume]

Please refer to this channel's pinned messages for further information, @frozen bloom @dapper hemlock:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[olive sail]

@dapper hemlock how?

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

Please do not use languages other than English, @frozen bloom. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[astral meadow]

Is the problem solved ?

[night cloak]

@astral meadow not yet.

[olive sail]

@dapper hemlock how?

[onyx dagger]

Move to #pubg-mobile, @olive sail. do not send this here. This is a Support Channel.

If your issue is solved, Move to #pubg-mobile, @dapper hemlock.

English, @frozen bloom, And not yet.

[dapper hemlock]

I have another problem, my layout are deleted

[night cloak]

@dapper hemlock not much can be done just redo them.

[abstract vale]

did pubg solved the issue

[night cloak]

@abstract vale what issue ?

[onyx dagger]

Read #news, @abstract vale.
The issue is not fixed yet.

[abstract vale]

?

@abstract vale what issue ?
@night cloak server issue

[frozen bloom]

Please help pubg I can't login from facebook

[polar marsh]

@graceful silo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@abstract vale that’s someone DDOSING the server, the team are aware of the issue and are working on it.

[onyx dagger]

Read #news, @frozen bloom.

[storm flume]

Please refer to this channel's pinned messages for further information, @frozen bloom:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[abstract vale]

@abstract vale that’s someone DDOSING the server, the team are aware of the issue and are working on it.
@night cloak

[night cloak]

Sorry for the inconvenience in the mean time, @abstract vale.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @abstract lichen. Remember to read through #faq before asking questions in the support channels.

[abstract vale]

omg just now ihave checked that pubg has solved the isue

[onyx dagger]

Hello, @abstract lichen.
What's the issue?
If its the server down issue, Read #news.

[night cloak]

@abstract vale correct give us some time.

[dapper hemlock]

@abstract vale not All, pubg deleted All my settings

[night cloak]

@dapper hemlock there’s nothing that can be done for this unless it’s saved to your cloud, if not you’ll have to redo them, sorry.

[sick tide]

Anyone tell me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sick tide. Remember to read through #faq before asking questions in the support channels.

[onyx dagger]

If it is about the Facebook login issue, Read #news, @sick tide .

[terse furnace]

Slove login failure problem.. thanks

[storm flume]

Please refer to this channel's pinned messages for further information, @terse furnace:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sick tide]

No bro.. I have doubt What is DNS @onyx dagger

[night cloak]

@terse furnace it’s being worked on.

@sick tide

[sick tide]

Any problem to use DNS @night cloak

[night cloak]

@sick tide no.

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @sick tide. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sick tide]

Kk @storm flume

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @graceful silo:

:white_small_square: http://bit.ly/37Lgfbm

[night cloak]

DNS or VPN better

[sick tide]

Dns @night cloak

[onyx dagger]

DNS.
VPN is not recommended.

[sick tide]

Bro in #faq what r u tellinh i dont understand @onyx dagger

[night cloak]

@night cloak Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[west venture]

Yay finally i can login in Pubg 😁

[night cloak]

@sick tide that tells you how to change your DNS.

What is the differnce Dns and Vpn

[sick tide]

Kk @night cloak

[night cloak]

@night cloak feel free to use google.

[onyx dagger]

Try the following steps, depending on operating system:

▫️ Android: Install DNS Changer | Mobile Data & WiFi | IPv4 & IPv6 and follow the instructions.
▫️ iOS: Navigate to the Wi-Fi settings - Advanced Settings, change IP Settings from DHCP to Static, and set Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4. @sick tide

This means that, If you're on android, Download DNS Changer | Mobile Data & WiFi, @sick tide.
Then the app will guide you on how to change the DNS.

[night cloak]

Is the issue solved yet?

@night cloak Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
@night cloak

@night cloak feel free to try.

[onyx dagger]

For some, Yes. @night cloak

[night cloak]

Thanks then!!!

[onyx dagger]

You're welcome.

[sick tide]

Bro i playing tdm suddenly my msg vey high and me and enemies struck @onyx dagger

[robust geyser]

Is the issue solved yet?
@night cloak what issue?

[ivory bronze]

Is the issue fixed??

[night cloak]

@robust geyser the login issue

@night cloak DNS is safe, please stop using the word “ban”

[robust geyser]

@night cloak oh ok thnx

[sick tide]

Bro plz remove timer

[onyx dagger]

Kindly create a detailed report in #old, @sick tide. Please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

For some, Yes, @ivory bronze. Feel free to try out.

[night cloak]

@sick tide it will when this problem has been solved, for now the activity in this channel is high and we need the cool down.

Thanks a lot guys, the issue has been solved!!!

@night cloak you’re very welcome, enjoy!

hi i can login again now everyone check

@night cloak thank you!

[onyx dagger]

You're welcome, @night cloak.
Now enjoy!

Enjoy, @night cloak.

[sick tide]

Bro i have in pubg very lag what i do..😔

[night cloak]

facebook login successful?

Okk new server freezing hackers in pubg i report that player not getting.... that hacker what is the resone

[polar marsh]

@sick tide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[green belfry]

Why pubg is not responding for server hacks @onyx dagger

[astral meadow]

Is tha problem solved ?

[night cloak]

@night cloak the PUBGM team are aware of this issue and are working hard to find a fix, sorry for the inconvenience in the mean time.

@night cloak yes

@astral meadow the login problem seems to be fine try login now.

@green belfry the PUBGM team are aware of this issue and are working hard to find a fix, sorry for the inconvenience in the mean time.

[onyx dagger]

That's what I said, @sick tide,
Feel free to send your feedback in #old.

Kindly create a detailed report in #old, @night cloak. please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

They will, @green belfry. Wait.

[sick tide]

Kk thank you @onyx dagger

[chilly musk]

Thanks my Facebook id had logged in

[main hawk]

Will the facebook account not come

[onyx dagger]

facebook login successful?
For some, Yes. Feel free to try the game, @night cloak.

And you're welcome, @chilly musk, Now enjoy! And @sick tide.

[night cloak]

@main hawk try login now.

[chilly musk]

🥰🥰🥰

[night cloak]

@green belfry not the place for discussion.

Please move.

That's what I said, @sick tide,
Feel free to send your feedback in #old.

Kindly create a detailed report in #old, @night cloak. please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

They will, @green belfry. Wait.
@onyx dagger my details or hacker details

@night cloak yours.

[onyx dagger]

Your details, Obviously. @night cloak

[main hawk]

OK thanks

[chilly musk]

The Facebook had fixed . Thanks

[sick tide]

S bro @onyx dagger he also tell me first..why u again tag me @night cloak

[green belfry]

What are the precautions to take when servers are freezed

[amber rock]

i need to report

[night cloak]

@green belfry there’s nothing you can do unfortunately.

[onyx dagger]

You can report that match, @green belfry.

Whom, @amber rock?

[storm flume]

Hello, @amber rock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[amber rock]

@onyx daggermy match got server hacked

[night cloak]

When bonus challenge gets unlock

[celest shadow]

Soon but no ETA, @night cloak.

[amber rock]

suddenly i willget 998 ping andi cant move i have prove so where can i upload that @onyx dagger

[onyx dagger]

Feel free to report in-game in that match, @amber rock.
And, Kindly create a detailed report in #old. please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[boreal ether]

Plz fix server hack

[night cloak]

@boreal ether it’s being worked on.

@celest shadow it's well be available for India region??

[slow pike]

@chilly musk can u log in with facebook now?

[onyx dagger]

Bonus Challenge is only available for some regions now. @night cloak

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[simple jewel]

O can't download the resources pack now plzz help

[onyx dagger]

Report in-game in the match.

And, @simple jewel, Try restarting the game, and free up some space.

[night cloak]

Pubg id :- 5140520200
DEVICE :- REDMI NOTE 7 Pro
WIFI :- JIOFI
COUNTRY :- INDIA

@night cloak in #old

I only want to know that when bonus challenge will br unlock or not

[onyx dagger]

No ETA. @night cloak

[tall vector]

Whts all the 3 packs does diff btw thm @night cloak

[night cloak]

@night cloak no information regarding.

@tall vector what packs are you referring too?

[honest bronze]

When server hack is reslove sir

[graceful silo]

@simple jewel Bro Change The DNS. Go to #faq and see point 4.5

[night cloak]

@honest bronze it’s being worked on.

[tall vector]

Ingame resource ones@night cloak

[night cloak]

No ETA.

And any information about pubg ban/UNBAN in India

@tall vector don’t they have names on them ?

[onyx dagger]

Report in-game in the match, @honest bronze.
The developers are aware of this and is trying to fix it.

[marble flicker]

Hi

[main swan]

hello my i know how to identify pubgmobile staff , cause there someone whatsapp me said he will help me recover my account, he said that he work at pubg mobile malaysia

[honest bronze]

@honest bronze it’s being worked on.
@night cloak its big issue for rank push

[storm flume]

You can contact the customer service via the game settings, @main swan. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@honest bronze were aware.

[tall vector]

@night cloak they do wht it does mainly?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @marble flicker. Remember to read through #faq before asking questions in the support channels.

[onyx dagger]

Hello, @marble flicker.
State your issue.

Dont know about it, Wait for the official news, @night cloak.

[swift imp]

I need help 🥺

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @swift imp. Remember to read through #faq before asking questions in the support channels.

[honest bronze]

@honest bronze were aware.
@night cloak thank you for ur reply. Plz solve next update when???

[storm flume]

We currently do not have a specific release date for the upcoming update, @honest bronze. Once we do, we will publish further information in #news.

[onyx dagger]

Yes, @swift imp?
What's the issue?

If its about Facebook issue, Feel free to try again, since the issue is solved for some players.
And about the DDOS, Report in-game, in the match.

[swift imp]

I can't enter my account with fb🥺🥺

[clear spindle]

@main swan FYI those are scams and only In game customer service could help you with that.

[night cloak]

@swift imp try again.

Pubg mobile globel app unban in india or not... . This is my last qustian

[main swan]

is there discord for pubg mobile malaysia?

[shell creek]

@onyx dagger @onyx dagger @onyx dagger

[night cloak]

Last question,

How many time take for official news or announcement any idea

@main swan Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tall vector]

@clear spindle everyone who has fb logged in facing issue ?

[night cloak]

@tall vector try again.

[graceful silo]

I can't enter my account with fb🥺🥺
@swift imp this issue is fixed. Please try to login again

[night cloak]

Issue was solved for some

[onyx dagger]

Yes, @shell creek?
What's the issue?

Dont know, @night cloak.
Hope it comes soon.

[swift imp]

😭😭😭i can't enter my pubg account with fb. Can u tell me solution

[night cloak]

@swift imp can you try again please?

[main swan]

i didnt find malaysia region @night cloak

[low sorrel]

Please fix server hack

[night cloak]

@main swan then there isn’t one sorry.

[silent quarry]

Does DNS charger help to reduce lag in game ?

[graceful silo]

Does DNS charger help to reduce lag in game ?
@silent quarry Nope

[lament otter]

Login issue was solved, check it

[onyx dagger]

Report in-game in the match, @low sorrel.

The ping? Yes, sometimes, @silent quarry.

[night cloak]

Thanks 😊👍 @onyx dagger

[main swan]

@night cloak Cause there is someone said he will help me recover my account from hackers , he said that he in pubg mobile malaysia discord

[night cloak]

@main swan only in game support can help with that.

[storm flume]

You can contact the customer service via the game settings, @main swan. Refer to subpoint 5.3 in #faq for further instructions.

[silent quarry]

Ping is good but game is laggy @onyx dagger

[vagrant onyx]

@swift imp what you the name of method you try to log in ?

[night cloak]

@simple jewel have you tried a in game repair ?

[onyx dagger]

Feel free to share your feedbacks in #old, @silent quarry.

[graceful silo]

@night cloak Cause there is someone said he will help me recover my account from hackers , he said that he in pubg mobile malaysia discord
@main swan pubg will never contact on WhatsApp. The person is trying to phising you

[simple jewel]

Yes

[night cloak]

If you no longer require assistance please move channel.

@simple jewel can you try reinstalling.

[slow pike]

QUICK UPDATE - it's been resolved! Facebook account log in- Thanks for the helps guys!

[spark breach]

@graceful silo @onyx dagger when will be payload 2.o avalible

[night cloak]

@spark breach soon.

[simple jewel]

@night cloak yes I have done this please help the game takes longer to sign in and the resource pack can't be downloaded

[night cloak]

@empty forge okay.

@simple jewel try a different connection.

[graceful silo]

@graceful silo @onyx dagger when will be payload 2.o avalible
@spark breach No ETA

[onyx dagger]

Soon, @spark breach.
Dont know the exact date.

[spark breach]

@night cloak any specific date pls

[night cloak]

@spark breach no.

[simple jewel]

I use wifi connection

[tall vector]

Does resource packs cause lag ingame n fps drop??

[night cloak]

@tall vector no.

@tall vector you need the resource packs to play the game.

[graceful silo]

Does resource packs cause lag ingame n fps drop??
@tall vector Nope. I haven't download any resources but still PUBGM Run Smoothly As Butter

[night cloak]

If you got no resource packs many skins won't appear, that's all.

[simple jewel]

After reinstalling the problem of signing in the game and resource pack problem is taking place please help asap

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @simple jewel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[plucky ridge]

How to fix this?? Not the FB Login. I just installed Game and this pops up

[tall vector]

@night cloak my game lags everytime I'm last n stops n doesn't move n shows ur dead only when I'm last ...replay shows I did nothing

[night cloak]

I am facing problem in login via facebook

[onyx dagger]

Try again, the issue is fixed for some users. @night cloak

Try restarting your device in order to load the resources, @plucky ridge.

[spare wind]

My Problem Fix it

[night cloak]

I have decent phone (iPhone 8 +)and very good internet
But it's take around 3-4 minutes to enter in chair park
Please help

[storm flume]

Please refer to this channel's pinned messages for further information, @plucky ridge:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

@night cloak try clearing some space and lowering graphics if they’re high.

@simple jewel have you tried a client repair ?

[spare wind]

QUICK UPDATE - it's been resolved! Facebook account log in- Thanks for the helps guys!

[graceful silo]

@simple jewel Please Read Point 4.5 in #faq and make sure that you always have to start DNS first whenever you start the game and keep it running in background

[low sorrel]

Too much server hack😭 can’t push my rank🧐

[night cloak]

@night cloak I try everything but it's not fix

[onyx dagger]

Kindly create a detailed report in #old, @low sorrel. please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
And feel free to report in-game in match.

[graceful silo]

@low sorrel Officials Are Working On It. Please Be Patient

[plucky ridge]

Did but same issue

Try restarting your device in order to load the resources, @plucky ridge.
@onyx dagger

[night cloak]

@night cloak what graphic settings do you have ?

[clear spindle]

@simple jewel Can you do a Routine Repair then restart the Device, if the problem is not fixed use a DNS refer #faq 4.5

[night cloak]

Smooth plus ultra@night cloak

[low sorrel]

I am all this report in game but no solution

[storm flume]

Hello, @low sorrel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@night cloak how much space does your device have free ?

@night cloak it's around 32-34 GB

[storm flume]

Please refer to this channel's pinned messages for further information, @plucky ridge:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

@night cloak can you send a short video clip of your “lag”

Ok wait for a minute @night cloak

[swift imp]

Thankyou so much 🤗🤗for helping me

[jade plank]

Thanks Pubg team .login successfully.road to conquer😋

[night cloak]

@empty forge it’s only available for some devices if your device support you can download it from the audio settings.

[onyx dagger]

You should enable the Ultrasound SFX. In the Audio Setting Menu, you choose the Ultrasound option. Then, you adjust the volume of the SFX sound in the SFX bar, @empty forge.
Tho this will only work in some devices.

[plucky ridge]

Can anyone help?

[onyx dagger]

Yes, What's the issue? @plucky ridge

[plucky ridge]

This did restart but it is same @onyx dagger

[nimble hinge]

The issue is I have bought some uc and it's not showing in my account

[onyx dagger]

Try again after some time then, @plucky ridge.

Contact Customer Service in-game about this, @nimble hinge.

[crude dragon]

@onyx dagger My Hacked Account Was Used By That Hacker Last Night

[onyx dagger]

Can you try removing the app cache? @plucky ridge
That may work.

[halcyon needle]

When the Facebook login issue will be end

[onyx dagger]

Try the game, the issue is solved for some players, @halcyon needle.

Can you tell your issue more briefly? @crude dragon

[plucky ridge]

Can you try removing the app cache? @plucky ridge
That may work.
@onyx dagger Did but same

[onyx dagger]

Then try again after some time, @plucky ridge.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warped parcel]

When can i redeem Battle coins?

[onyx dagger]

Once the Bonus Challenge is back, You can, @warped parcel.
No ETA for Bonus Challenge tho.
Hope it comes back soon.

[crude dragon]

@onyx dagger My Facebook Account Was Hacked Yesterday He Disabled My Facebook Account And Deleted My Instagram Account And Also Hacked My PUBG Mobile Account But Last Last Night I Saw Him He Was Online From My PUBG Mobile Account How Can I Get It Back I Have Many Proofs That It Was My Own PUBG Account I Have Made Purchases From My Card On That PUBG Account

[halcyon needle]

Yes it is solved , thank you

[onyx dagger]

You'll need to contact Facebook officials about this as you need the access to the game in order to do something about this, @crude dragon.

You're Welcome, @halcyon needle.

[haughty kiln]

@onyx dagger what's the update about login error

[onyx dagger]

Feel free to try opening the game as this issue is fixed for some players, @haughty kiln.

[night cloak]

How to collect this

[onyx dagger]

Wait for this season to end, if you have bought the Royale Pass, so that you can Collect the Perk 2, @night cloak.

[night cloak]

but its 2nd perk

[ocean cairn]

Login issue solved ❤️

[warped parcel]

@onyx dagger is bonus Challenge unavailable everywhere or just India?

[crude dragon]

@onyx dagger But I Think The Hacker Unlinked my Facebook Account From PUBG Cz I Saw Him He Was Online Last Night From My Account Can I Provide Pubg My Proofs For My Account

[night cloak]

i bought rp 2 times

[short shuttle]

Login issue is settled?? @onyx dagger

[haughty kiln]

Thanks for the help it's fixed @onyx dagger

[onyx dagger]

Yes.
I think you got the first perk in this season, @night cloak.

Good to hear that, Enjoy, @ocean cairn!

Bonus challenge is available for some regions, not india tho, @warped parcel.

Yes, Feel free to try the game as this issue is solved for some players, @short shuttle.

You're welcome, @haughty kiln.

Since you dont have any access to your account, we cant help, @crude dragon.
I think you should contact Customer Servvice in-game about this.

[short shuttle]

Thankyouu

[onyx dagger]

You're Welcome.

[wide wharf]

So premium create gone again for 20 day?

[polar marsh]

@lost urchin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warped parcel]

Can i change region to redeem Battle coins? Is there any problem?

[onyx dagger]

VPN is not recommended. @warped parcel

[warped parcel]

I won't play the game,just redeem it.

[fringe coyote]

staff can you help me in dm

[onyx dagger]

What's the issue, @fringe coyote?
You can state your issue here.

[solemn geode]

Hello,

I’ve 40 Mythic object in my account but they’re counted only 38 objects in Achievements. How can I fix this?

[fringe coyote]

how fix not my device

[onyx dagger]

Are you sure that you have correct 40 outfits, @solemn geode?
Check again.

[peak vapor]

Hi, guys, I have a problem. I have a very good phone and Internet, but my ping often increases to 900 ms. Can this be fixed?

[fringe coyote]

@onyx dagger help me pls

[solemn geode]

I counted them many times. @onyx dagger

[peak vapor]

I will be very thankful to you

[onyx dagger]

Try opening the game again after some time since some players have got this issue solved, @fringe coyote.

Kindly create a detailed report in #old, @peak vapor. Please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

If you're so sure, @solemn geode, Try contacting Customer Service about this.

[solemn geode]

@onyx dagger do you mean the in-game customer service?

[onyx dagger]

Your username does not comply with our community guidelines, @stark heron. Feel free to request a different server nickname in compliance with #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

And Yes, @solemn geode.

[solemn geode]

I did @onyx dagger how long does take for them to response?

[glacial bramble]

Graphics looks defame
Squrish

[onyx dagger]

Feel free to share your Feedback in #old, @glacial bramble.
Try restarting.

It usually takes them time to respond depending upon the number of claims made by different players. Therefore, waiting for their reply is the only thing you can do, @solemn geode.

Can you try repairing the game in-game, @glacial bramble?

[peak vapor]

I wrote a message in PUBG MOBILE support

[onyx dagger]

It usually takes them time to respond depending upon the number of claims made by different players. Therefore, waiting for their reply is the only thing you can do.

[wheat pawn]

i can't open the game !

[vagrant forum]

Is that on emulator?

[wheat pawn]

yes

[undone stag]

@vagrant forum when will perimum crates available ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @wheat pawn. Revert this at any time by sending .emulator in #481204134859505684.

[onyx dagger]

Don't know about it, @undone stag.
Soon.

[lament ocean]

Please ban this I'd 51015805099 he is using hacks and selling hack at Athena discord server ban this id

[onyx dagger]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @lament ocean. Additionally you can report them via http://cheater-report.pubgm.cc/.

[undone stag]

@onyx dagger bro my brother in uk he changed country in my pubg account for events .. Actually I am in India.. I need to change it back it says u need to wait for 180 days.. Please help.. I need to play Indian bonus challenges

[onyx dagger]

Bonus Challenge is available only in some regions for now, @undone stag.
And you'll have to wait 180 days.

[terse furnace]

How to play bonus challenge in Bangladesh

[undone stag]

Bonus Challenge is available only in some regions for now, @undone stag.
And you'll have to wait 180 days.
@onyx dagger 😭😭

[onyx dagger]

If you're able to have access to Bonus Challenge, @terse furnace,
Play some matches and earn bonus points. You can redeem Things such as UC, if you have enough amount of points.

That's the only way, @undone stag.
You can now move to #chat to chat.

[terse furnace]

ok thanks @onyx dagger

[onyx dagger]

You're Welcome.

[broken vapor]

Please ban all hackers pubg because the all players are hate this hackers

[onyx dagger]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[broken vapor]

How I report that hacker are not hack he's iD he hack full match server

[onyx dagger]

Report in-game in the match then.

[vagrant forum]

Yes, @topaz harness.

[polar marsh]

@topaz harness:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I don’t know nothing but please bann hacker

[onyx dagger]

Kindly create a detailed report in #old, @night cloak. Please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

And, Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[royal ember]

My account got hacked

[onyx dagger]

Can you state your issue more briefly, @royal ember?

[royal ember]

Pubg account got hacked

[storm flume]

You can contact the customer service via the game settings, @royal ember. Refer to subpoint 5.3 in #faq for further instructions.

[royal ember]

I tried it but no response

[onyx dagger]

It usually takes them time to respond depending upon the number of claims made by different players. Therefore, waiting for their reply is the only thing you can do.

[royal ember]

I wated for almost 6 months

[onyx dagger]

Why not send a ticket then?

[royal ember]

What's the meaning of ticket

[spring zephyr]

Pubg account got hacked
@royal ember Can you still access your PUBGM account?

[royal ember]

No

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @royal ember. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[royal ember]

The hacker who hacked my ID is a hacker

[spring zephyr]

@royal ember Check out #faq 2.8, read it carefully. And you will get your answer.

[robust geyser]

@spring zephyr do you think if i uninstall pubgm global and install pubg kr version wil voice chat work?

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[onyx dagger]

Pubgm Global and Pubgm Kr is entirely different, @robust geyser.
And we dont know about that.

[robust geyser]

just wanted to be optimistic😁

[onyx dagger]

You can move to #chat to chat now.

[night cloak]

The only thing PUBG mobile answers to all players is ( we have received your report and we will investigate but reality they are doing nothing

[heavy vortex]

This is pubgm discord server

[onyx dagger]

Move to #pubg-mobile, @night cloak and @amber lion.

[subtle mulch]

Payload 2.0 release date?

[spring zephyr]

Soon™️

[subtle mulch]

September 23th payload 2.0 releasing?

[onyx dagger]

No exact time, @subtle mulch.
Will be coming soon.

[gusty birch]

Hiiii

[onyx dagger]

Hello, @gusty birch.
State your issue.

[stone drift]

Hello guy, I want to know if there is any specific requirements to become a video reviewer? My account level 74 and I’m playing since season 5 .

[gusty birch]

I can't login through Facebook in game

[night cloak]

Pubg isn’t opeaning

[onyx dagger]

Try again after some time, as for some players, this issue is solved for them, @gusty birch and @night cloak.

[gusty birch]

Thnkyu

[storm flume]

Please do not use languages other than English, @gusty birch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[onyx dagger]

You're welcome.

[gusty birch]

I will try after some time

[onyx dagger]

Sure thing.
You can now move to #chat to chat.

[tawdry escarp]

Hi aap log kayse ho?

[storm flume]

Please do not use languages other than English, @tawdry escarp. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[onyx dagger]

What's the issue, @tawdry escarp?
If you dont have any issues, Move to #chat.

[storm flume]

Please refer to this channel's pinned messages for further information, @stone drift:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[onyx dagger]

You can ping him and talk with him in #chat, @spare bison.
This is a Support Channel.

[spare bison]

@onyx dagger Sorry

[onyx dagger]

It's alright.

[lavish fiber]

My id get hacked customer server is not doing anything

What to do

[storm willow]

Only ingame customer support handles account related issues @lavish fiber

[onyx dagger]

It usually takes them time to respond depending upon the number of claims made by different players. Therefore, waiting for their reply is the only thing you can do, @lavish fiber.

[lavish fiber]

It get hacked on 20 Sept I hv report ed long back but it is not doing anything

[onyx dagger]

You can remind the Support Team by sending a Ticket.

[lavish fiber]

I hv send to it also

[onyx dagger]

Are you sure that you have answered the bot's question correctly?

[lavish fiber]

Yes

[onyx dagger]

Try again then.
Only in-game Support can help you with this.

[storm willow]

My social media account is hacked what should I do?
Please be advised that we cannot help you with that. It is your own responsibility to protect your social media account. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. @lavish fiber

[lavish fiber]

Pls try to understand its a id of season 1 and there were lot of things in it@onyx dagger @storm willow

[storm willow]

@lavish fiber nothing we can do, you can contact linked account support and recover.
Or try contacting customer support ingame.

[sharp gate]

When we will get payload mode 2.0

[storm willow]

No other option.

[onyx dagger]

Soon, @sharp gate.
No ETA.

[storm willow]

@sharp gate keep an eye on #news

[lavish fiber]

I hv tried@storm willow please do something

[onyx dagger]

Be adviced that the Discord staff isnt from Tencent, @lavish fiber.
Waiting for the Support Centre's reply is the only thing that you can do.

[lavish fiber]

Can u just make my id log out I have changed my password so the hacker will be unable to login @storm willow @onyx dagger
IGN=INTxSPARSH
ID=5156039534

[clear spindle]

Please refer the message from Storm Breaker nothing can be done from our side, @lavish fiber.

[storm willow]

@lavish fiber we do not have such access. As said earlier only ingame customer support can help you

[lavish fiber]

@storm willow can do anything anything?

[storm willow]

You can try revoke access from security settings in social media- make sure you have another login method @lavish fiber

[lavish fiber]

Done from that method but for that the hacker has to log out once@storm willow

[storm willow]

@full night the developers are aware of that issue. They are working on a fix

@lavish fiber Account security is your own responsibility. Customer support ingame is your only hope.

[lavish fiber]

No other hope?

[storm willow]

Unfortunately No, due to account privacy and safety only official customer support can help on your issue. @lavish fiber

[halcyon schooner]

Please Fix The Server Issue In Pakistan. my Device Nokia 3.2
Country Pakistan My I'd 525305600

[onyx dagger]

Another way is to send an email to them about this in [e-mail] , @lavish fiber.

[lavish fiber]

Ok

[onyx dagger]

Alright.

Kindly create a detailed report in #old, @halcyon schooner. Please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[lavish fiber]

But send I hv send so no other choice other than saying pubg goodbye👋👋

[halcyon schooner]

@onyx dagger I Have Sent A Detail Feedback On #old But Still Didn't Get Any Answers

[alpine flower]

hey guys can i play any old version of pubgm by creating a new account (i know no players will be playing )

[glacial bramble]

Is europe server having some issues?

[honest bronze]

I have one boubt??

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @honest bronze. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@alpine flower You can't, the game will force you to update the game.

[alpine flower]

@onyx dagger I Have Sent A Detail Feedback On #old But Still Didn't Get Any Answers
@halcyon schooner have patience

oh ok aditya

[onyx dagger]

You dont actually get answers in #old, @halcyon schooner.
The Developers look at the Feedbacks/Bug issues and then takes action.

[glacial bramble]

Is europe server having some issues?
@glacial bramble @spring zephyr

[spring zephyr]

@glacial bramble No?

[halcyon schooner]

You dont actually get answers in #old, @halcyon schooner.
The Developers look at the Feedbacks/Bug issues and then takes action.
@onyx dagger oh Ok

[honest bronze]

Pubg game is server hack in full lobby...hacker side or pubg server low please tell.. Bcoz i try to rank push

[green belfry]

You dont actually get answers in #old, @halcyon schooner.
The Developers look at the Feedbacks/Bug issues and then takes action.
@onyx dagger
Really they read every message

[storm flume]

Hello, @honest bronze!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[onyx dagger]

Feel free to ping me in #chat to chat, @green belfry.
This is a Support Channel.

[honest bronze]

Pubg game is server hack in full lobby...hacker side or pubg server low please tell.. Bcoz i try to rank push @onyx dagger

[glacial bramble]

Then why im facing ping issue after new season update, i was waiting to get fixed whole time, i usually get 120 to 180ms but now i always having 250, 280 to 350ms

[green belfry]

OK... I'm really sorry bro

[crystal flame]

same here

[dreamy vapor]

anyone know how to fix this?

[crystal flame]

I can't stream the voice chat isn't breaking/cracking only the games ping is high

[halcyon schooner]

@onyx dagger When Will The DDOS Attack Is Going To Fix In Pakistan 😢

[onyx dagger]

If you have experienced higher ping than usual lately, @glacial bramble, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[crystal flame]

there is literally only 1 guy who wasn't lagging me and wpgn found him out

[onyx dagger]

The Develipers are aware of this issue, @halcyon schooner.
They will try to fix this issue as soon as possible.

[green belfry]

How to find our rank using percentage

[halcyon schooner]

@onyx dagger My Royale Pass Is Going To Waste My UC Is Also Going To Waste This Season

[green belfry]

@dreamy vapor which server you faced server freeze hack

[halcyon schooner]

@onyx dagger If The Developer Can't Fix The DDOS Attack Please Give Me My UC Back For This Season

[onyx dagger]

They will fix this server issue, as soon as possible, @halcyon schooner.

[lost cloak]

Is the login issue fixed?

[dreamy vapor]

@green belfry asia

[glacial bramble]

@onyx dagger the link you shared, privacy policy is not acceptable 🙏

[onyx dagger]

For most users? Yes. @lost cloak
Feel free to open the game and check.

[halcyon schooner]

They will fix this server issue, as soon as possible, @halcyon schooner.
@onyx dagger Ok I Will Wait Otherwise Give Us More Time To Reach 100 Rp Please

[onyx dagger]

Feel free to share your thoughts in #old.

[storm flume]

Hello, @solar vapor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[onyx dagger]

You can see your current rank and rating information by tapping on your profile in the upper-right corner of the main game screen, @green belfry.

[iron basin]

Will i get banned if I change my dns??

[spring zephyr]

No, you won't.

[iron basin]

How to change??
On phone

[onyx dagger]

Check out #faq 4.5, @iron basin.
It actually guides you about DNS.

[night cloak]

When bonus challenge unlock in India??

[onyx dagger]

Don't know about it, @night cloak.
Soon.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

@onyx dagger there is a any chance of pubg unban in India

[onyx dagger]

Dont know, @night cloak.
Wait for the official news.

[night cloak]

When official news come

[tall moon]

What about server crash on Pubg?@Aiko

[onyx dagger]

The developers are aware of this issue, @tall moon.
Hope this issue will be fixed soon.

Again, Don't know, @night cloak.

[night cloak]

Ok

[spare vault]

Just asking is it possible to get feature updates thru the app its self till pubg gets unbanned ?

[peak vapor]

Hi, guys, I have a problem. I have a very good phone and Internet, but my ping often increases to 900 ms. Can this be fixed?

[onyx dagger]

Don't know, @spare vault.
The best way is to look at #news and Official pages of PUBG Mobile.

If you have experienced higher ping than usual lately, @peak vapor, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[spare vault]

Yea ur right I wonder if it was possible u know

[onyx dagger]

Yep.
You can now move to #chat or #pubg-mobile to chat.

[queen torrent]

23

[iron basin]

@spring zephyr when i use dns changer app,it dont let me in a game and the lobby and character gets blurred

[stoic ledge]

I cannot log in from facebook

[spring zephyr]

@stoic ledge Try again now.

[onyx dagger]

@spring zephyr when i use dns changer app,it dont let me in a game and the lobby and character gets blurred
Did you use the correct DNS Address, @iron basin?

What? @queen torrent
Move to #chat if you dont have any doubts/issues regarding the game.

[iron basin]

@onyx dagger ya 8888 and 8882

[onyx dagger]

Try 8.8.8.8. and 8.8.8.4. @iron basin

[hybrid vault]

When i am trying to login with twitter it is saying Unable to complete this action

[quartz mural]

Hey can I get helped?

[onyx dagger]

Yes, @quartz mural?
State your issue.

[quartz mural]

Is veitnam pubg and gobal pubg have different support?

[iron basin]

That's the one i tried on the app

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[onyx dagger]

Yes. @quartz mural
We provide support only for the global English version of PUBG MOBILE here.

[quartz mural]

Umm but I logged in my account in gobal but someone logged my account to veitnam pubg

So when I want to login global pubg I can connect to it

Also when I try to connect in Vietnam pubg it created me new account

[onyx dagger]

Since you have got your account logged into Vietnam version, It cannot be playable in Global version.

[storm flume]

Please refer to subpoint 2.9 in #faq for further information, @quartz mural. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[quartz mural]

So how am I going to get my account back

@onyx dagger

[heavy vortex]

Since you have got your account logged into Vietnam version, It cannot be playable in Global version.
@quartz mural he just said

[quartz mural]

Is that means can I play in veitnam pubg?

[pine swift]

Help me

[onyx dagger]

It means that you can no longer play PUBG Mobile Global version with that account, @quartz mural.

[hasty egret]

Any admin to help me out?

[spring zephyr]

@quartz mural You can play with your account in the VN version. But you will have to make a new account if you want to play in the Global version.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hasty egret @pine swift. Remember to read through #faq before asking questions in the support channels.

[onyx dagger]

State your issues, @hasty egret and @pine swift.

[pine swift]

@storm flume ok

[quartz mural]

But I am not able to play in Vietnam pubg either. It created me a new account.

[pine swift]

Account lost

[storm flume]

You can contact the customer service via the game settings, @quartz mural. Refer to subpoint 5.3 in #faq for further instructions.

Please refer to subpoint 2.8 in #faq for further information, @pine swift. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hasty egret]

@onyx dagger my 300 UC is gone suddenly

[storm flume]

You can contact the customer service via the game settings, @hasty egret. Refer to subpoint 5.3 in #faq for further instructions.

[quartz mural]

@spring zephyr i contacted in support and got reply today but I am not able to get my account back. Is there any needs to be provided?

[hasty egret]

@storm flume I have reported but didn't got any reply

[pine swift]

We would love to help but since you can't log in to the account anymore, we are unable to proceed with your request. We strongly recommend you to contact the respect Customer Support team of the hacked social media account for help. Sorry for the inconvenience caused.

[onyx dagger]

Anyways, you can no longer play in Global version with that account, @quartz mural.

[quartz mural]

But I want to play in Vietnam

[onyx dagger]

It usually takes them time to respond depending upon the number of claims made by different players. Therefore, waiting for their reply is the only thing you can do, @hasty egret.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @pine swift. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[quartz mural]

I don't want my account in gobal but if possible I will play in Vietnam. But how am I getting back my account.

[pine swift]

Where i aks

[onyx dagger]

I think you should Contact Customer Care about this, @quartz mural.

[night cloak]

The battle coins I want to redeem but in tournament the redeem option is not showing

[hasty egret]

Hope I get some solution from team pubg

[pine swift]

My questions

[swift imp]

When will the Ultra HDR option be available in Realme 6 ?????????

[onyx dagger]

Ask about what, @pine swift?

Should be a bug, @night cloak. Try again later.

Soon. @swift imp

[quartz mural]

i contacted in support and got reply today but I am not able to get my account back. Is there any needs to be provided?

[onyx dagger]

I think you should Contact Customer Care about this, @quartz mural.

[swift imp]

Soon ?..any time?????tell ne🤔🤔🤔🤔

[pine swift]

I'm trying to customer service bat his not

[night cloak]

@onyx dagger yesterday asked same question u say same answer?

[quartz mural]

There's clearly written I already contacted @onyx dagger

[clever frigate]

how can i buy RP prime?

[onyx dagger]

No ETA. @swift imp

Feel free to send your feedback in #old, @night cloak.

RP Prime? @clever frigate

[clever frigate]

yes RP prime i see players on plane with gold or blue RP prime but i dnt hoave that in my game

[night cloak]

@onyx dagger I saying for 1 weeks

[pine swift]

How can back me account

[onyx dagger]

Then you'll need to reply to their answer, @quartz mural.
Only they can help you out.

[quartz mural]

Ok but I replyed all of it

[onyx dagger]

Since you have reported about it, Thanks. @night cloak
The Developers will look into this and will find a solution.

[abstract iron]

Ji

[night cloak]

@onyx dagger today morning also I sended to feedback-bugs

[pine swift]

No badi aownsar my questions

[onyx dagger]

English, @abstract iron.
What's the issue?
Move to #pubg-mobile if you dont have any issues regarding the game.

[abstract iron]

@onyx dagger okkk

[quartz mural]

Also can I get discord link for Vietnam pubg?

[onyx dagger]

Did you lose your account? @pine swift

[pine swift]

@onyx dagger yes bro😭😭

[onyx dagger]

As we said before that we provide support only for the global English version of PUBG MOBILE here, We dont know, @quartz mural.

[quartz mural]

Ok thanks

[onyx dagger]

I think you should Contact Customer Service about this then, @pine swift.

You're welcome. @quartz mural

[pine swift]

@onyx dagger I'm trying to customer service bat his aownsar thi is We would love to help but since you can't log in to the account anymore, we are unable to proceed with your request. We strongly recommend you to contact the respect Customer Support team of the hacked social media account for help. Sorry for the inconvenience caused.

???

[onyx dagger]

They''re telling that we cant help you because you dont have the access to your Game Account, @pine swift.
You should contact the respect Customer Support team of the hacked social media account for help, and retrieve it.

[pine swift]

???

Bro agar mein mere account login kar pata to main yahan per nahin

[storm flume]

Please do not use languages other than English, @pine swift. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[onyx dagger]

Do you have access to your account? @pine swift

[clever frigate]

thanks for "support"

[pine swift]

No

[onyx dagger]

Then we cant help you.
You'll need to have access to your account.

[swift imp]

When I perform my gameplay in Hadar graphic, I get a notification after a while that I have a graphic smooth. 😭😭😭😭but i love HDR graphic can u tell me plxx solution

[pine swift]

@onyx dagger you have any one adridea

[celest shadow]

Are you on iOS or Android, @clever frigate?

[clever frigate]

iOS

[night cloak]

The battle coins I want to redeem but in tournament the redeem option is not showing

[celest shadow]

Unfortunately the RP Prime/Prime Plus subscription is a collaboration between PUBG MOBILE and Google Play Store, @clever frigate. This feature is exclusively for Android users only, iOS users do not have access to this. You may purchase it through an Android device.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[clever frigate]

isnt it racistic against iOS users? you could make it possible through web page or idk, now android users get advantage 😄 fair game for sure....

[onyx dagger]

Then we cant help you.
You'll need to have access to your account in order to help you out, @pine swift.

[pine swift]

Okay

[celest shadow]

As aforementioned, this is a collaboration between PUBG MOBILE and Google Play Store, @clever frigate. Feel free to leave your feedbacks in #old.

[obtuse fox]

Hacker killed me

[storm flume]

Hello, @obtuse fox!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[onyx dagger]

Can you tell your issue more briefly, @swift imp?

[primal tulip]

How to Contact With PUBG Ingame Support Please

[night cloak]

The battle coins I want to redeem but in tournament the redeem option is not showing

[storm flume]

You can contact the customer service via the game settings, @primal tulip. Refer to subpoint 5.3 in #faq for further instructions.

[primal tulip]

Bots Are Replaying Plz Help

[marble helm]

Hy

[swift imp]

Okkk

[onyx dagger]

If you answer the bot's questions correctly, @primal tulip, The bot will guide you to one of the staff.

Hello, @marble helm. What's the issue?

[primal tulip]

I am tried of answering

[raven moat]

Hello, I have a problem that felt that it did not show why it was possible to change the country permanently. I tried in every way to solve the problem, and so far the problem has not been solved. Please help me id:5639288866

[night cloak]

Report them?

[storm flume]

Hello, @keen karma!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[thorn summit]

Hi i have a vpn on my phone, and now my account has been banned saying that i used a 3rd party apps. Why is that?

[sick shale]

@raven moat So since your account was created in the EEA countries, you won't have that option due to their laws.

[indigo storm]

When will bonus challenge available

[onyx dagger]

VPN is a 3rd party app, @thorn summit.

[storm flume]

Please refer to this channel's pinned messages for further information, @indigo storm:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[raven moat]

How can I solve the problem? I moved from my country and I want to change countries

[onyx dagger]

Your account is created in the EEA countries, @raven moat.
So, you're not able to change it.

[sick shale]

Unfortunate you can't, contact customer service for further information.

[raven moat]

Yes, and this is what appears to me. Is there a solution to my problem and the possibility of changing countries?

[hot maple]

Wtf

[fresh crane]

What if I created a account with vpn enabled

[sick shale]

@fresh crane Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[onyx dagger]

What's the issue, @hot maple?

Yes, and this is what appears to me. Is there a solution to my problem and the possibility of changing countries?
Contact Customer Care as Rebel said, @raven moat.

[hot maple]

When pubg will return in india ?

[onyx dagger]

Dont know, @hot maple.
Wait for the official news from PUBGM officials.

[swift imp]

When will 6 real-time options be available in real ???

[onyx dagger]

What?

[raven moat]

How do I contact customer service then

[onyx dagger]

You can contact them via In-game settings, @raven moat.

[storm flume]

You can contact the customer service via the game settings, @raven moat. Refer to subpoint 5.3 in #faq for further instructions.

[sick shale]

@empty forge You can obtain it from events, not sure if it's available now.

[swift imp]

When will UltraHd graphic optione be available in realme6. 8/128???????

?

[onyx dagger]

Dont know, @swift imp.
Soon, Hopefully.

[swift imp]

🥺🥺🥺🥺🥺but why??????? Tell mer

??????🥺🥺🥺🥺🥺🥺 answer meee

[onyx dagger]

As I said, Not now, But soon, @swift imp.

[ocean sail]

I cant understand why Europe is so infested with hackers.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[onyx dagger]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @ocean sail. Additionally you can report them via http://cheater-report.pubgm.cc/.

[polar marsh]

@blissful tartan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ocean sail]

Yes but what about the server hacks? When they cut everyone off from the server

Who do I report for doing this?

[onyx dagger]

The Developers are aware of this issue, @ocean sail.
They'll fix this issue as soon as possible, Hopefully.

[cedar vault]

Please i meed help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cedar vault. Remember to read through #faq before asking questions in the support channels.

[onyx dagger]

What's the issue, @cedar vault?

[cedar vault]

I unlinked my old twitter from my pubg acc and then i wait and i wanted to link the new one they automaticly link the old one which is the one i lost his information

[onyx dagger]

I think you should contact Customer Service about this, @cedar vault.

[cedar vault]

Why you are not one of them?

[marsh sage]

@cedar vault Maybe someone logged in with your previous twitter account. And it automatically got linked

[cedar vault]

No he didnt

[marsh sage]

How do you know. You have lost information of that twitter account

[cedar vault]

Be cuz someone havked it and chengecthe info

[sick shale]

So you can access your account or not?

[cedar vault]

I can access but he always bother me he loggeing in and it kixk me from the acc

[storm flume]

You can contact the customer service via the game settings, @cedar vault. Refer to subpoint 5.3 in #faq for further instructions.

[cedar vault]

I have the gmail and he have the twitter

[glossy zenith]

Is it possible to unlinked google account? It was available in settings long time ago. But now?

[sick shale]

And follow this please,
https://cdn.discordapp.com/attachments/481207746406907905/672412747266261032/StitchIt_20203001051957_769.png

[cedar vault]

I did this for like 5 times

[sick shale]

@glossy zenith Yes, unlink feature is back again.

[green ridge]

someone hack my friend account of facebook and change info . my friend cannt logon on fb now hacker using my friends pubg account . can you help to recover account

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sick shale]

@green ridge You can access the account from 2nd login method?

[green ridge]

no my friend one use facebook account hacker change all info so he cannt login

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @green ridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[green ridge]

if you want user id name in game i will give you and last time receipt of payment to help recover account

[onyx dagger]

Yo need to get back your facebook account first. @green ridge
Or we cant help because you dont have access to your game account.

[green ridge]

he change fb phone no also

[low kettle]

Is there any system requirements for ios old device like iphone 6 plus ?

[spring zephyr]

@green ridge Only in-game customer service can help you with account related issues.

[green ridge]

ok

[storm flume]

Please refer to subpoint 1.4 in #faq for further information, @low kettle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[next scaffold]

bring old traning ground back

[spring zephyr]

@next scaffold Feel free to give your feedbacks in #old.

[next scaffold]

they wont listen lol

[onyx dagger]

No one reply in #old, @next scaffold.
The Team checks all the feedback/bug reports sent in that channel, And takes action about it.

[next scaffold]

they doo check?

[onyx dagger]

They do.

[next scaffold]

hope they bring old traning ground back tho i have given feedback in the required section

[onyx dagger]

Thanks for the feedback!
You may now move to #chat to chat.

[light eagle]

What is this

[polar marsh]

@fast inlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gloomy dagger]

When will collaboration with mestro exodus will start ?

[deep mulch]

I want to report on Hack

☹️

[polar marsh]

@acoustic tundra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx dagger]

Maybe the server is full, @light eagle.
As they told you to wait one min, Wait.

Dont know about it, @gloomy dagger, Check out #news for more upcoming events.

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @deep mulch. Additionally you can report them via http://cheater-report.pubgm.cc/.

[light eagle]

what r u talking about? I couldnt enter the game

[onyx dagger]

Even after a minute, @light eagle?

[light eagle]

the whole night

[latent cosmos]

Hey akio... Why was my message regarding the game issue deleted from this place?

[onyx dagger]

I think you should contact Customer Care about this, @light eagle.

[sick shale]

@light eagle Report it in #old, and provide the following information:
▪︎Numeric User Identification
▪︎Device
▪︎Wi-Fi/Cellular
▪︎Country

[onyx dagger]

Maybe you have typed a Blacklisted word. @latent cosmos
What's the issue anyways?

[sick shale]

@latent cosmos Refrain from using Ban word

[teal flume]

I need to Check my support ticket result

[latent cosmos]

Ok... So are u guyz gonna fix the server hack issue anytime soon?

[onyx dagger]

The Team is aware of this and is working on a fix.

[polar marsh]

@teal flume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[latent cosmos]

There are tutorials on youtube teaching these hacks... Why dont u take down those vids?

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @latent cosmos:

:white_small_square: http://bit.ly/37Lgfbm

[latent cosmos]

They are just making the situation worse

[onyx dagger]

Report them in the given link above, @latent cosmos.

[feral willow]

can i play pubgm in pheoneix os/

[weary mortar]

@feral willow Yes , You can!

[latent cosmos]

Its not working

[polar marsh]

@feral willow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

You can now access #emulator-chat and #emulator-support, @feral willow. Revert this at any time by sending .emulator in #481204134859505684.

[sick shale]

@feral willow Ask in #emulator-support

[latent cosmos]

It isn't working... I'm giving the link but it's saying this

[exotic quartz]

My I need my PUBG mobile account linked in face book my face book account has been disabled please help to recover my PUBG account

[weary mortar]

@latent cosmos Enter that youtube channel link there

[sick shale]

@latent cosmos Please copy the link of channel

[latent cosmos]

This is the channel.... The last video is the one

[weary mortar]

@latent cosmos Copy that link and paste over there

[sick shale]

Can you remove m. and put www. instead

Try it and tell me.

[onyx dagger]

can i play pubgm in pheoneix os/
Pheonix OS is not actually Recommended, @feral willow.
I suggest you to play on GameLoop.
Next time, Ask Questions/Report issues about Emulators in #emulator-support.

[grand notch]

#questions why premium crates removed

[marsh sage]

Who is fixing the fb logging error problem? PUBG Team or Facebook Team?

[sick shale]

@grand notch It got replaced with custom crate.

[onyx dagger]

Contact Facebook support, @exotic quartz.

[heavy vortex]

@latent cosmos go to the channel.. from top right click on 3 dots.. and click on share. then copy link..

[rustic owl]

Where is day night mode in PUBGM

[grand notch]

@sick shale how to use my premium crate Coupons

[heavy vortex]

@grand notch They'll come later..

[sick shale]

@grand notch You can use them after 21 days when the custom crate ends.

[rustic owl]

Where is day night mode in PUBGM?

[onyx dagger]

Google? @night cloak

[latent cosmos]

@heavy vortex did that..not wrkin

[pale path]

Dear team pubg

[onyx dagger]

I think its removed for now, @rustic owl.
Feel free to send your feedback in #old.

[alpine flower]

i appreciate you guys working against some youtuber providing cheats
but make your anticheat harder to bypass

[onyx dagger]

What's the issue, @pale path?

[heavy vortex]

@alpine flower Have some thoughts feel free to share in #old

[alpine flower]

did they remove night mode?

[onyx dagger]

Feel free to share your Feedback in #old, @alpine flower.

[polar marsh]

@pale path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[alpine flower]

no minimod
@night cloak lol

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[icy night]

Why Bonus challange not available in India??

[alpine flower]

did they remove night mode?
i have question here dumb bot commander

[onyx dagger]

Bonus Challenge is only available in some regions, For now, @icy night.
They'll be back soon, Hopefully.

I think its removed for now, @alpine flower.
Feel free to send your feedback in #old.

[icy night]

In india pubg mobile is banned so there any are chances for indian players who still playing can they enjoy bonus challange any soon?

[onyx dagger]

As I said, @icy night,
Hope it will be back soon.

[marsh sage]

Who is fixing the fb logging error problem? PUBG Team or Facebook Team?

[onyx dagger]

I think Both, @marsh sage.

[marsh sage]

oh

[icy night]

Why they create opening Ods on Global are so bad in Comparison to Pubg Mobile Korea?

[heavy vortex]

Unfortunately it's based on luck

[icy night]

Yeah it is but on free crates even if you open thousands of crate we gonna get same stuff like ump skin and black magnam buggy again and again nothing else and same on kr i opend 10 crates i got one upgradeable skin and one mythic outfit why global version crates are like this

[peak vapor]

Hi, guys, I have a problem. I have a very good phone and Internet, but my ping often increases to 900 ms. Can this be fixed?

[icy night]

@peak vapor you're internet is not good

[peak vapor]

How did you understand?

What can be done to downgrade ping?

[onyx dagger]

Feel free to send your Feedback in #old, @peak vapor.

[hasty geyser]

Hi, guys, I have a problem. I have a very good phone and Internet, but my ping often increases to 900 ms. Can this be fixed?
@peak vapor
This might be because of ddos attack by hackers

[peak vapor]

Yeah, I have been waiting 4 hours for an answer

[onyx dagger]

Move to #pubg-mobile to chat.

[peak vapor]

Ok

[polar marsh]

@crude surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glacial bramble]

What is Blackpink event, how to do?

[marsh sage]

Go to the event section

[hybrid heath]

Hy can we disable 3rd email link forever?

[marsh sage]

Then select Support BLACKPINK

[clear spindle]

Nope @hybrid heath the feature is still in beta

[marsh sage]

Hy can we disable 3rd email link forever?
@hybrid heath Not possible

Nope @hybrid heath the feature is still in beta
@clear spindle What do you mean by beta

[hybrid heath]

Are you sure bro we can't able to disable 3rd link email from pubg mobile global ?

[onyx dagger]

The Feature is in BETA version and Not in Global.

[polar marsh]

@jade mauve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[marsh sage]

The Feature is in BETA version and Not in Global.
@onyx dagger How to find the beta cersion?

[twin hedge]

Ok

[clear spindle]

The word beta defines that @marsh sage

[hybrid heath]

Are you sure bro we can't able to disable 3rd link email from pubg mobile global ?

[onyx dagger]

Refrain from using "Ban" word, @crude surge.

[clear spindle]

You cannot do that for now @hybrid heath it may introduce in the future.

[onyx dagger]

And about the Server freeze issue, @crude surge,
The Team is aware of it and will be fixed soon, Hopefully.

[next cypress]

When will the indian bonus challenge will come

[storm flume]

Please refer to this channel's pinned messages for further information, @next cypress:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[tawny nova]

@everyone please ban hacker who are freezing server

[onyx dagger]

The Team is aware of it and is working on a Fix.

[marsh sage]

OMG in my device the fb login problem is solved.

[calm stratus]

Hello

Why Cheater Report Section is Closed?

[onyx dagger]

Hi, What's the issue, @calm stratus?

That's good to hear, @marsh sage! Enjoy!

[calm stratus]

@onyx dagger i want to report hack but Cheater Report Section is closed, when its open?

[alpine flower]

Why Cheater Report Section is Closed?
@calm stratus hope fully it will be opened soon and you need to reach rare role in this server
keep chatting in #pubg-mobile or #chat

[onyx dagger]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @calm stratus. Additionally you can report them via http://cheater-report.pubgm.cc/.

[calm stratus]

How i can reach rare role bro?

[timber cape]

When is the next update

[alpine flower]

How i can reach rare role bro?
@calm stratus chat in #chat or #pubg-mobile until you reach

[onyx dagger]

Chat in #pubg-mobile or #chat To gain XP and level up, @calm stratus.

Dont know, @timber cape.

[edgy moat]

Did fire button stop when shooting ? .. actually it still happening on top left area for me .. and no one still didnt take action .. some players are facing this issue ...

[calm stratus]

I had to report in this link but no one response

[onyx dagger]

Feel free to share your Feedbacks in #old, @edgy moat.

They dont really reply, @calm stratus..

[marsh sage]

Hi, What's the issue, @calm stratus?

That's good to hear, @marsh sage! Enjoy! :0_hkid_cute:
@onyx dagger But how did it happen. Everyone has problem. So, how my my device is solved

[alpine flower]

Did fire button stop when shooting ? .. actually it still happening on top left area for me .. and no one still didnt take action .. some players are facing this issue ...
@edgy moat just find something about "accidental touch protection"
it may be this or bug if its a bug report in #old

[onyx dagger]

Feel free to tag me in #pubg-mobile to chat, @marsh sage.
Not here as this channel is a Support Channel.

[calm stratus]

@onyx dagger yes bro, so how i can reach rare role?

[marsh sage]

@calm stratus Tag me in #discord

[onyx dagger]

As I told you, @calm stratus, Chat in #chat or #pubg-mobile.

[calm stratus]

@onyx dagger aha ok bro , thank you

[onyx dagger]

Next time, ask these type of questions related to this Discord server in #discord.
And you're welcome.

[alpine flower]

also anyone here know where all the dew machine are kept in erangel (like a photo maybe very helpful)
if anyone knows the location tag me in #pubg-mobile

[waxen otter]

Can someone tell me why I'm unable to login by any means on pubg global ver. My friends are able to but why me ???. I'm from India

[shy idol]

Hello .can I know why you to deducted 1800 uc from this account ID 526346896

[sick shale]

@alpine flower You can find them near gas stations

[onyx dagger]

Contact Customer Service in-game, @shy idol.

[alpine flower]

Can someone tell me why I'm unable to login by any means on pubg global ver. My friends are able to but why me ???. I'm from India
@waxen otter maybe a dns change is required ask any mods for further assistance

oh ok rebel

[sick shale]

Locations keep changing too.

[onyx dagger]

Try again after some time, @waxen otter.

[shy idol]

I had but i havent any answers

[waxen otter]

Can I dm the mods

[alpine flower]

I had but i havent any answers
@shy idol patience

Can I dm the mods
@waxen otter you can ask them here or refer #faq to change the dns