questions

[sick shale]

Midasbuy customer service: [e-mail]

[snow basin]

ok ty

[fair vale]

Please I need help fast

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fair vale. Remember to read through #faq before asking questions in the support channels.

[fair vale]

My friends Facebook account got stolen and we can't get it back

And he stole the account for the Pubg account

I unlinked it

But it still shows facebook

He is gonna steal it he spent so much in it

[sick shale]

So you can access your account from other social media account?

[fair vale]

I can access from gp

[thin halo]

How many days has it been since you unlink?

[fair vale]

Now

[thin halo]

Wait 7 days.

[fair vale]

...

Rip the account

Thanks anyways

[modest smelt]

@thin halo plz tell when pubg will unban in India

[thin halo]

No info.

No problem, Resha

[modest smelt]

What can i speak now

[night cloak]

Hello guys !
I have text the pubg support for my account hacking and they replay me everything is ok and my information is perfect and they say in 30 days will delete the twitter from my game and it's already 30!m days!!! And nobody send me anything or do anything !!

Help please?

Can anyone help me plzzzzzzzz

[sick shale]

@night cloak It may take up to 90 days, based on the number of requests.

[night cloak]

They said 30 days !!! Maximum

[unique pilot]

This is my rank on South America server since 2 am and I didn’t get conqueror, what is the problem?? @sick shale

[night cloak]

Can you send me an Email or something so i can text someone from support Administration؟

[sick shale]

@night cloak Can you take a screenshot of your conversation

[night cloak]

Ok

[unique pilot]

@thin halo no

[thin halo]

@unique pilot It takes time to process the ranking.

[thin halo]

You will get it sooner or later.

[unique pilot]

My friend got it yesterday at 02:15 am

[night cloak]

I answered everything before 2 weeks or more

[sick shale]

30 days have not passed yet.

[night cloak]

It's been so much time my friends please just i want to play with my account 💔I don't want to wait more😔

Please just remove twitter please

Hey if I transfer pubg files from android to iPhone via share it app. Is there any risk for a bn or something wrong happens to me?

A lot of YouTuber get hacked and the connect with the support and there accounts get back an days!!!

[sick shale]

@night cloak Don't believe anything you see on YouTube

[night cloak]

Rebel. Can you answer

Hey if I transfer pubg files from android to iPhone via share it app. Is there any risk for a bn or something wrong happens to me?

I don't believe anything but i see with ny eyes

M

[jovial fiber]

Has the lost account recovery option been canceled (I unlinked one of them and cannot access my other account) from technical support in the game?

[sick shale]

@night cloak Use of unauthorized third-party software or method to modify or manipulate the game or it's functionality, Is against terms of service.

[jovial fiber]

Help

[sick shale]

@jovial fiber You lost your account after using unlinking feature?

[jovial fiber]

@sick shale yes

[sick shale]

Refer to this
#questions message

[vagrant forum]

Hey if I transfer pubg files from android to iPhone via share it app. Is there any risk for a bn or something wrong happens to me?
@night cloak, and why would you want to do that? Android game files don't work on iOS. The installation process on Android and iOS are different.

[jovial fiber]

I am not good in English. I have unlinked my account and I cannot reach the other one, can I do anything?

[vagrant forum]

Has the lost account recovery option been canceled (I unlinked one of them and cannot access my other account) from technical support in the game?
@jovial fiber, you will have to recover the access for the second social media account which was linked to the game.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @jovial fiber. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[jovial fiber]

@vagrant forum It was lost completely💔

[night cloak]

@simple cairn feel free to report them in game, it’s only wrong if they’re like 18+ they could be 12 themselve.

[polar marsh]

@lyric viper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chrome nexus]

hai is it possible to link an account to an email from outside of pubg?

[arctic stump]

Hey, I wanted to buy the prime subscription , and the game not being on play store , doesn't allows me to pay for that, says, product not found. Any suggestions would be great

[night cloak]

@chrome nexus unlinking your email from your PUBGM account ?

[chrome nexus]

@chrome nexus unlinking your email from your PUBGM account ?
@night cloak nope, linking my PUBGM to an email w/o using the button displayed in the setting

[night cloak]

@chrome nexus I don’t believe that is possible.

[chrome nexus]

@chrome nexus I don’t believe that is possible.
@night cloak hm sad oki thanksss

[night cloak]

No worries!

[shrewd cobalt]

This game is so messed up. I cant even rank up because of these server hackers....every match gets stuck at 968ms and we either die of bot or of playzone. Please fix this issue ASAP.

This game has become a literal joke

[night cloak]

@shrewd cobalt, sorry for the inconvenience, we’ve passed on the issue to the PUBGM team to be investigated, they’re aware of the methods being used and are working on a fix.

[cosmic gazelle]

Anyone to help

I was linked to Google Play and Facebook but I’ve unlinked my google just now, I’m not getting an option to Link Twitter or other account,why?

[night cloak]

@shrewd cobalt not automated.

@cosmic gazelle please share a screenshot of your basic settings.

[wide quarry]

I need help, I've opened 500 crates and no mythic. Is it a glitch or are crates rigged??

[night cloak]

@wide quarry no you’re just unlucky, nothing we can help with.

Very unlucky*

[wide quarry]

Lol

[cosmic gazelle]

@night cloak

[heady falcon]

@wide quarry u r just unlucky, get better nub

[wide quarry]

R u lucky?

[heady falcon]

Yes

[wide quarry]

@heady falcon

Smh can't delete

[oak frigate]

Hi, @everyone we have problem one the game how can somme one help me?

The server pubgmobile ckick me out why?

[jovial hemlock]

@oak frigate same problem

[oak frigate]

Can you tel me qhat's the problem?

!!!!!!

[jovial hemlock]

Some one help me what is this problem

[winter aurora]

Its a server issue

[oak frigate]

Sir lock the screen shot

[winter aurora]

It willl be manage

[oak frigate]

I'm ckicking out from server pubgmobile why?

Manage what?

[winter aurora]

@oak frigate 😋 😋

[oak frigate]

@winter aurora can you tell me what happened my account?

PUBGM

[cosmic gazelle]

Every mod is sleeping here

[zealous turret]

friend can't login in

[cosmic gazelle]

Im getting the same issue, I logged out and now Im not able to login

[zealous turret]

alright then most likely its Tencents issue and not purs

ours

[cosmic gazelle]

And when I try it back it says wait for 4 min

Where are you facing this issue?which country

[vagrant forum]

Can you provide the following details, @cosmic gazelle @zealous turret @jovial hemlock @oak frigate :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
▫️ Login Method

[winter aurora]

My id has been hacked

Can u help me to recover it

[storm flume]

You can contact the customer service via the game settings, @winter aurora. Refer to subpoint 5.3 in #faq for further instructions.

[cosmic gazelle]

5130893152
Iphonee 11 pro Max
Wifii/ cellular both
USAa
Facebook

[zealous turret]

He uses iPhone 11 and wifi, USA, Facebook and Twitter

[winter aurora]

@storm flume i try but

I will send a mail

To pubg

But he cant help me

[topaz trellis]

Fix server lag lost -6 points now I’m out of Top 500 😓

[floral moon]

when i am loging with FB this notice show me

[night cloak]

@winter aurora can you still access your account ?

@floral moon please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[cosmic gazelle]

when i am loging with FB this notice show me
@floral moon same issue with me, I just logged out and now Im not able to login

[storm flume]

Please do not use languages other than English, @cosmic gazelle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[winter aurora]

@night cloak no

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @winter aurora. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[cosmic gazelle]

Means I cant login now?

[night cloak]

Oh nvm.

[cosmic gazelle]

Should I use vpn to login

[night cloak]

@cosmic gazelle Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[cosmic gazelle]

If I cant use vpn,then what should I do if Im getting the server erros

Error*

I was able to play,I logged out and now Im not able to login

[night cloak]

Please wait patiently it’s been forwarded to the PUBGM team to be investigated, sorry for any inconvenience.

[cosmic gazelle]

Ok bro

[night cloak]

@lime comet please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[cosmic gazelle]

And ya I wasn't getting the link feature too

[night cloak]

@cosmic gazelle how did you unlink your previous social media ?

[oak frigate]

What's problem to my account!

[night cloak]

@oak frigate it’s unknown at the moment, we’ve forwarded the issue to the PUBGM team to be investigated, sorry for any inconvenience.

[lost kindle]

Mic bug

[night cloak]

@lost kindle please change your DNS, set DNS 1 to 1.1.1.1 and set DNS 2 to 1.0.0.1.

Don’t spam.

[lost kindle]

DNS MEAN

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @lost kindle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

That’ll give you instruction on how to change your DNS

[cosmic gazelle]

@cosmic gazelle how did you unlink your previous social media ?
@night cloak I was logged into Facebook, saw an option to unlink, I unlinked my google account then there was no option to link another account

[night cloak]

DNS MEAN
@lost kindle feel free to use google.

[storm flume]

You can contact the customer service via the game settings, @cosmic gazelle. Refer to subpoint 5.3 in #faq for further instructions.

[lost kindle]

Dns is where

[oak frigate]

My account will stay like this?! @night cloak

[night cloak]

Hopefully not.

[lost kindle]

@night cloak where is DNS

[cosmic gazelle]

The method shown in faq 4.5 for dns for ios is outdated.

There no option as Static etc, the wifi settings has been change maybe of ios devices

You should update the faq 4.5

[quiet lion]

server is down!!

[rotund niche]

Are servers down?

[cosmic gazelle]

So everyone is not able to login?

[quiet falcon]

yep i can't login to

[vagrant forum]

@zealous turret, can you ask your friend to check if they are facing the issue while logging in with Twitter?

[quiet lion]

no one can log in

[quiet falcon]

tried repairing the game still failed to login

[rotund niche]

Yea I can’t log in either

[floral moon]

i am reported on september 14 for unlink twitter 18 Days Completed but no any action taken by CS..

[vagrant forum]

Can you provide the following details, @rotund niche @quiet falcon @quiet lion :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
▫️ Login Method

[quiet lion]

@vagrant forum
All Egyptians could not log in

[sonic dew]

Payload 2.0 is already arrived ?

[vagrant forum]

Can you please just provide the details which I asked for?

[rotund niche]

Same I’m using Facebook @golden bear

[cosmic gazelle]

Im able to login my another account using twitter but i cant login my fb acount

[quiet lion]

@vagrant forum
I'm a group manager for the Facebook game, and they all have the same problem

[void coral]

does someone know when it gets fixed

[quiet lion]

@cosmic gazelle
Twitter is log in?

[vagrant forum]

No need to quote my message, @quiet falcon. Just list the details.

Could be an issue from the side of Facebook, @quiet lion. It would be nice if you guys could provide the details mentioned above.

@golden bear login method?

[cosmic gazelle]

@quiet lion yes, Im able to login through Twitter but not from Facebook

[floral moon]

please ansewer

[void coral]

Facebook having issues

[rotund niche]

Again

[vagrant forum]

It's fine I got it, @rotund niche.

Thank you, @quiet falcon.

[granite timber]

When will premium crate comes in pubg mobile

[void coral]

@granite timber we can't login 😂

[cosmic gazelle]

Update your faq 4.5 for ios, its not same as mentioned there @vagrant forum

[lime comet]

@night cloak
Numeric Identification Number:5626592312
Device: Acer Predator laptop
Wifi: Subisu Wifi
Country: Nepal

[vagrant forum]

So far all the reports have been from players using Facebook as their login method, so I'm assuming that it is an issue from the side of Facebook. Can you guys wait for a few hours and try again later, @cosmic gazelle @quiet lion @rotund niche @golden bear @void coral?

@cosmic gazelle, will ask the admins to do so. Thank you.

[spiral dock]

@vagrant forum what’s going on?

[rotund niche]

Login issues with Facebook @spiral dock

[void coral]

@vagrant forum no options either we have to wait

[spiral dock]

Did u guys logout?

[cosmic gazelle]

@vagrant forum ya will wait till evening, hope it gets back to normal by then, meanwhile, please forward this login issue to authorities

[arctic stump]

Hey, I wanted to buy the prime subscription , and the game not being on play store , doesn't allows me to pay for that, says, product not found. Any suggestions would be great @vagrant forum

[spiral dock]

@void coral unless if u have other social media linked

[void coral]

@spiral dock no i have not linked any other

[spiral dock]

@arctic stump do u live in India?

[quiet lion]

@vagrant forum
Yes, it is clear that it is. I have warned everyone in the group about this. We hope for support. Thank you

[void coral]

@spiral dock yes bro

[arctic stump]

Yes @spiral dock

[spiral dock]

@void coral best thing to do is wait and if not then u may wanna report it

@arctic stump India’s ban has made it so u can’t purchase anything

[void coral]

@spiral dock Ok

[arctic stump]

Figured, just wanted to make sure, if there is any legit way to make the purchase @spiral dock, thanks btw

[spiral dock]

@arctic stump no there isn’t, no problem 😊

[marble flicker]

Hi please ban server hakers

[rotund niche]

I just remembered that I can login via email

[spiral dock]

@marble flicker pubg team is on it, if u have any problems please contact them through game.

[marble flicker]

@spiral dock ok

[spiral dock]

@rotund niche try logging in from other linked acc

[rotund niche]

I only have Facebook and email to my main

All the other are mini accounts

[floral moon]

i am reported on september 14 for unlink twitter 18 Days Completed but no any action taken by CS..

[spiral dock]

@rotund niche is Facebook working?

[rotund niche]

No I tried it

[spiral dock]

@rotund niche you aren’t the only one many people are having the same problem, please wait and try again.

[delicate mango]

Hey someone have problems with your acc

I cant enter with facebook

[spiral dock]

@floral moon I would try contacting them again

[quiet lion]

@delicate mango
yes, all

[spiral dock]

@delicate mango many other people are having the same problem please wait

[delicate mango]

okay

Ty for the info

[spiral dock]

@delicate mango no problem

@delicate mango if u continue to have the same problem please contact pubg through game

[naive shoal]

My twitter account hacked, No I can't unlink my pubg id from twitter. Hacker using my PUBG ID.
Please help me to unlink twitter account. I'm worried about my account. I'm playing since Season 5

[quiet lion]

@floral moon
what is it?

[spiral dock]

@naive shoal please contact pubg through game, we can’t help here

[marble flicker]

@spiral dock I don't come video review

[floral moon]

@quiet lion this msg is showning in my FB

[vagrant forum]

Contact the in-game customer service and ask them to unlink the hacker's Twitter account for you, @naive shoal.

[marble flicker]

In game

[storm flume]

You can contact the customer service via the game settings, @naive shoal. Refer to subpoint 5.3 in #faq for further instructions.

[delicate mango]

@delicate mango if u continue to have the same problem please contact pubg through game
@spiral dock i cant contact PUBG because i cant enter in my acc

[spiral dock]

@marble flicker sorry what were u saying?

[dusty crow]

How to login

[spiral dock]

@delicate mango login as guest

[delicate mango]

U cant give me one email or something

[cosmic gazelle]

Tell me any good dns address for ios

[spiral dock]

@dusty crow many people having the same issue please wait

[dusty crow]

@floral moon same problem bro

[vagrant forum]

8.8.8.8 should work fine, @cosmic gazelle.

[marble flicker]

@spiral dock in game video review option have but this don't come any reviews

[spiral dock]

@vagrant forum u know what’s going with Facebook

[cosmic gazelle]

Is it safe to use dns @vagrant forum

[vagrant forum]

Yes, it is safe, @cosmic gazelle.

[delicate mango]

@delicate mango login as guest
@spiral dock Okay

[vagrant forum]

No idea, @spiral dock.

[spiral dock]

@delicate mango I would wait right now because a lot of people are having the same problem, recommend waiting a while

[delicate mango]

Ye i understend

Np

[dusty crow]

When i able to login

[vagrant forum]

Wait for a few hours, @dusty crow.

[spiral dock]

@dusty crow it’s either pubg or Facebook

[vagrant forum]

Since the other login methods are working fine I'm assuming it's from the side of Facebook.

[dusty crow]

Pubg

[spiral dock]

It may have to do with region

[dusty crow]

How to solve this

[spiral dock]

@dusty crow just wait

It should be fixed

[dusty crow]

Tq for ur kind information

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[green belfry]

Where to find pubgm payload mode patch notes

[rare dawn]

I think it is a facebook problem since it does not allow pubg to enter with facebook and neither does call of duty

[clear spindle]

You can find it from https://www.pubgmobile.com/en-US/news.shtml @green belfry

[spiral dock]

@rare dawn it may be because many people are having the same problem

[clear spindle]

It's a issue from the side of Facebook, will be fixing soon.

[quiet lion]

pubg mobile global & lite & C.O.D & any game linked with facebook

The problem is on the part of Facebook, not the game

[torpid elm]

:((

[frosty seal]

i cant login my pubg account with facebook showing failed to login.Please help

[torpid elm]

No, si se pasan de pija

[slender citrus]

When will tencent fix the issue about server freze???????

[torpid elm]

unu

[storm flume]

Please do not use languages other than English, @torpid elm. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

@frosty seal we’re aware, should be fixed soon, sorry for any inconvenience.

@torpid elm

[frosty seal]

@night cloak ok

[torpid elm]

I can't enter my account from Facebook, can someone help me? Or maybe tell me since when is this happening? Thank you

[normal fulcrum]

@torpid elm We’re aware, should be fixed soon, sorry for any inconvenience.

[mortal shard]

My friend binded his account with phone number but now when he tries to get in with the phone number it says invalid number or account.
Is the customer support the only way to recover his account or there is some other way? Sorry I am asking this 2nd time.

[polar marsh]

@fathom mortar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[torpid elm]

Do you think the wait is 48 hours?

[normal fulcrum]

@mortal shard Yes. You have to contact in-game customer support

[mortal shard]

@normal fulcrum thanks sir

[normal fulcrum]

@torpid elm No idea

[torpid elm]

Mmm

Thanks

[dusty crow]

When that facebook issue will solve

[torpid elm]

[quiet lion]

Now someone has done the live broadcast and said that it opened with him and thus the problem will be gradually resolved

[queen torrent]

can anyone log in?

[torpid elm]

at least we hope i was starting to get down

[quiet lion]

Please try log in now @torpid elm

[rare dawn]

@queen torrent it is most likely a problem with facebook, you cannot login to any game with facebook for now. the reasons are unknown. We are all waiting for a solution to this problem soon.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[quiet lion]

I thought the problem was solved

[torpid elm]

Now?> Please try log in now @torpid elm
@quiet lion

[quiet lion]

@torpid elm
yes

[normal fulcrum]

@torpid elm @quiet lion Move to #chat

[dusty crow]

No still now not solved that login problem

[slim cloak]

@everyone

@everyone how to slove login issue

Any trick??

[clear spindle]

Use a different login method for now.

[slim cloak]

But i need my old account

[clear bluff]

<@&639889499718942720> FIX THIS GAME

[clear spindle]

login after a few hours.

[dusty crow]

I link only through facebook

[clear spindle]

login after a few hours. The issue is with the facebook.

[clear bluff]

Theres more

[clear bluff]

LAG

FIX THIS

GAME

[storm flume]

Hello, @clear bluff!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[warped hedge]

Heeelp

I can't enter my account

😩 😩 😩

[vagrant forum]

Try using a different login method, @warped hedge. There is currently an issue with the Facebook login.

[warped hedge]

Thanks

[hollow egret]

Free fire op

[open olive]

Hello PUBG Support, is there any set time for the release of the next premium crates?

[warped hedge]

I can't start section with twitter

[night cloak]

when it wiilll fix

[warped hedge]

😫 😩

[silent chasm]

I can't login pubg mobile with facebook account

[warped hedge]

Twitter either

[polar marsh]

@cosmic crater:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@compact prism:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@high cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[autumn rover]

why did i still lose points even though i was teamkilled and reported

[vapid otter]

The game is lagg and stuck I feel in my device

[stone drift]

Hello PUBGM support , I have a problem, anyone can help?

[clear bluff]

@vapid otter i have the same thing

[vapid otter]

@clear bluff which device u using

[clear bluff]

iPad Pro 7th gen 10.2 inch

[celest basalt]

I have the same thing

[clear bluff]

Was very smooth and not lagging before this update

And now the lag just appeared and got worse

Framedrops lasting every second

If I look at trees, bushes, and grass, I lag ALOT

[clear spindle]

Try using a different login method, @tame carbon . There is an issue with the Facebook login.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @stone drift. Remember to read through #faq before asking questions in the support channels.

[clear bluff]

@autumn rover you need to survive... thats the main thing of the game

[autumn rover]

they blew up my vehiclw

how am i meant to prevent that

[clear bluff]

oh.

[stone drift]

Yes , i can’t play a single game without being killed by a hacker , can you help me with that ?

[clear bluff]

then report them...

[autumn rover]

i did

[clear bluff]

They will lose merits

[autumn rover]

and i still lost points

[clear bluff]

Do you play with random players?

[autumn rover]

if they cared about their merit they wouldnt have killed me

[clear bluff]

Like putting on automatching?

[storm flume]

Hello, @stone drift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[mighty pike]

I'm unable to login my pubg account

[autumn rover]

yeah

i was with a friend and randoms

[clear bluff]

do not play with randoms lol

randoms do not know anything about the game 😂

[vapid badge]

@clear spindle Can you please send the login fail #faq answer here

[clear bluff]

Everyone, I might have a solution to the fb log in.

[storm flume]

Please refer to subpoint #4.6 in #faq for further information, @vapid badge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[neat lily]

Can't login

[vapid badge]

I cant see its bugged

[clear bluff]

Log in safari or chrome if android and log into your facebook

[hollow egret]

PUBG devs are all focused on new ways to make money new outfits gun skins etc but can’t find yo to fix the simple thing that needs attention

[clear bluff]

^

PUBG devs are all focused on new ways to make money new outfits gun skins etc but can’t find yo to fix the simple thing that needs attention
@hollow egret THIS IS FACTS

[clear spindle]

Currently there's an issue from the Facebook side.

[clear bluff]

The pubg devs aren’t even playing the game I bet and never even experienced a hacker and bugs that makes them get killed mostly.

[neat lily]

Face book management awake up

[stone drift]

I’m using the in-game report system, but unfortunately PUBGM limited the reports to 5 reports/day . So any idea what to do ? Cause 5 reports per day not enough specially when the game full with cheaters .

[clear bluff]

@neat lily the bot helpers don’t work mane

@stone drift this game should reupdate and fix everything atleast by the end of october and the game can rise again

Idk what the devs are doing

[clear spindle]

@stone drift

[neat lily]

[hollow egret]

Probably they should spent some time in the world the created maybe then they’ll see it’s not all unicorn and rainbow

[clear bluff]

Alright... you guys can suffer trying to get help while the devs are working with making outfits and not playing the game. Good night

have fun suffering for eternity

[hollow egret]

Lol

[clear spindle]

@clear bluff move to a discussion channel.

[clear bluff]

I have big hopes though

[hollow egret]

Or we could play codm

[clear bluff]

Invisible driver ^

[clear spindle]

@dire meteor Its an issue form the Facebook's side.

[clear bluff]

IN A SCRIM

[lime tartan]

@help

[storm flume]

Hello, @clear bluff!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @lime tartan. Remember to read through #faq before asking questions in the support channels.

[vagrant onyx]

@clear bluff its a bug

[clear bluff]

Ofcourse it is

A bug that lasted this whole game and never fixed

[vagrant onyx]

There is a bug also you drive and not see the vehicle skin ( like ghost driving ) @clear bluff

[clear bluff]

I almost killed my teamate like this by accident

[neat lily]

😫

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[hollow egret]

There’s a bug infestation and hacker pandemic

[clear bluff]

Lol ^

[stone drift]

You know rock , i did subscribed to adobe primier rush , just to edit cheaters videos (: , hopping to ban them , but these days I’m record more than i play . (:

[lime tartan]

i have a question where is the payload 2.0
its not showing or it will did't come toaday

[vagrant onyx]

i have a question where is the payload 2.0
its not showing or it will did’t come toaday
@lime tartan not yet released

[polar marsh]

@terse perch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lime tartan]

@vagrant onyx no it said in #news @vagrant onyx

[night cloak]

Im not able to login my account

[neat lily]

What

[vagrant onyx]

@lime tartan i saw before , i think its not released yet

[night cloak]

It shows server authentication error..login failed

[hollow egret]

73hrs

[lime tartan]

@lime tartan i saw before , i think its not released yet
@vagrant onyx are you induan

[vagrant onyx]

Im not able to login my account
@night cloak what the error message ?

[lime tartan]

idian

[vagrant onyx]

@lime tartan no i am not

[clear spindle]

Try using a different login method,@night cloak . There is an issue with the Facebook login.

[lime tartan]

so you have no problem menes it not relesed yrt

[night cloak]

Okay thanks.

[dire meteor]

they gona fix this or no?

[lime tartan]

bye

[vagrant onyx]

so you have no problem menes it not relesed yrt
@lime tartan yes , you have to wait

they gona fix this or no?
@dire meteor fix what ?

[clear spindle]

@lime tartan The release date will be posting in #news.

@dire meteor yes

[night cloak]

When will this be fixed.? Ive linked only my fb account

[dire meteor]

the> @dire meteor fix what ?
@vagrant onyx the login thingy

[clear spindle]

@dire meteor yes

[vagrant onyx]

When will this be fixed.? Ive linked only my fb account
@night cloak try again later today or tomorrow
no atm

[lime tartan]

@clear spindle
so what is this said by error
Rock and load with Payload 2.0! Check out all you need to know about Payload 2.0 in-game!

[hot jungle]

Pubg not login with Facebook

[dire meteor]

@clear spindle thxx

[night cloak]

@night cloak try again later today or tomorrow
no atm
@vagrant onyx okay let me check tmrw

[vagrant onyx]

Pubg not login with Facebook
@hot jungle there could be issue , try again later or tomorrow
( if you linked with second log in method use that to log in till later )

[vague cobalt]

Not open my game login to Facebook

[shadow sky]

What's happening

[clear spindle]

It hasn't released yet and will be soon, @lime tartan.

[storm flume]

Please refer to subpoint #4,6 in #faq for further information, @vague cobalt @shadow sky @jovial hemlock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[swift imp]

What i do i can't enter my account

😭😊😭

[clear spindle]

Try using a different login method . There is an issue with the Facebook login.

[vague cobalt]

Not link different login

[jovial hemlock]

What is this problem

@clear spindle what is solution

[clear spindle]

Try after a few hours.

[novel shell]

I'm having a error while logging in with Facebook

Whenever I click on Facebook to login it says - "Failed to login, Try again later"

[vague cobalt]

Try using a different login method . There is an issue with the Facebook login.
@clear spindle solution

[novel shell]

I tried again after 1 hr

[clear spindle]

Try after a few hours.

[chilly musk]

It was my main account

[vague cobalt]

@clear spindle ye solution he😂

[jovial hemlock]

@clear spindle solution tell me sir

[weary helm]

[lavish hound]

Did you all log out your accounts?

[swift imp]

🥺🥺what i do i can't wait and i can't enter my account PLZZ tell me solution sir

[novel shell]

Yes

Did you all log out your accounts?
@lavish hound I reinstalled pubg today and it started showing error while logging in

[clear spindle]

There's an issue from the Facebook side, so please wait a few hours for them to fix it.

[lavish hound]

@novel shell which sim you use?

[novel shell]

@novel shell which sim you use?
@lavish hound Jio

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[terse dew]

use google login or twitter if you have connected

[lavish hound]

@novel shell kisika wifi se karlo login thik ho jayega!

[vague cobalt]

There's an issue from the Facebook side, so please wait a few hours for them to fix it.
@clear spindle Facebook ka issue ghanta 😂🤣

[storm flume]

Please do not use languages other than English, @lavish hound. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @vague cobalt. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[raw flint]

how to fix this?

[novel shell]

@novel shell kisika wifi se karlo login thik ho jayega!
@lavish hound I tried logging in with my friends wifi

[spiral dock]

@raw flint Facebook is having a problem plz wait a few hours

[raw flint]

@spiral dock oh ok thank you

[night cloak]

What to do

[spiral dock]

@novel shell plz wait Facebook is having a problem

[terse dew]

same problem cant login with fb but i logged in with gmail

[night cloak]

Lol not just me

[spiral dock]

@night cloak Facebook is having problems please try in a bit

[night cloak]

Okay

Should of not logged out to my other account

[night cloak]

[spiral dock]

Most people are having this problem with Facebook and can’t login please wait a bit for them to fix it

[opal topaz]

Bruhe

[storm flume]

Please do not use languages other than English, @novel shell. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[lavish hound]

Try wifi network to log in game!!

[novel shell]

Why 2 times

[worn notch]

Wifi is also not working

[novel shell]

Wifi is also not working
@worn notch yea

[spiral dock]

@worn notch that may be your connection problem

[swift imp]

What is this sir can u explain me

[terse dew]

𝙡𝙤𝙜𝙞𝙣 𝙬𝙞𝙩𝙝 𝙜𝙢𝙖𝙞𝙡 𝙤𝙧 𝙩𝙬𝙞𝙩𝙩𝙚𝙧

[worn notch]

Not my wifi login with wifi is not working

[worn notch]

Why facebook

[spiral dock]

@neat lily u do not need to get Facebook

@worn notch not sure but I’ve gotten over 50 reports on it

[novel shell]

I have Facebook installed and when I click on Facebook ingame to login it shows a frekin error

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[worn notch]

@novel shell same for me

[clear spindle]

Please use #pubg-mobile.

[worn notch]

Everyone is having it

[night cloak]

I can't login into my account, it's linked only with Facebook and there's no way to login, thank you pubg mobile for being so lazy and irritating

[spiral dock]

@novel shell @worn notch if you guys are done plz take it to #pubg-mobile

[terse dew]

@worn notch 𝙪𝙨𝙚 𝙜𝙤𝙤𝙜𝙡𝙚 𝙤𝙧 𝙩𝙬𝙞𝙩𝙩𝙚𝙧 𝙡𝙤𝙜𝙞𝙣

[spiral dock]

@night cloak plz waitFacebook is having problems

[reef ether]

Facebook login issue , others facing the same problem ?

[clear spindle]

@night cloak Its an issue from the Facebook side not PUBG MOBILE.

[swift imp]

Can u tell me what is this and

[clear spindle]

Can u tell me what is this and
@swift imp can you explain

[worn notch]

@terse dew i sid nit link with twitter

[spiral dock]

@worn notch plz take it to #pubg-mobile

[worn notch]

I did not link with Twitter

[night cloak]

Is there any official update or information from the developers or officials?

[spiral dock]

@night cloak not rn

[ripe acorn]

I knew it! Thought I was the only one facing this problem. Btw I don't think the staffs are lazy but I think the auto reply choices are not very helpful at all!

[swift imp]

What is this sir plz tell me now

[spiral dock]

@night cloak it’s problems with Facebook

[night cloak]

Please tell me from where I can play bonus challenge

[spiral dock]

@swift imp what are u trying to show

[clear spindle]

@swift imp website of PUBG MOBILE.

[night cloak]

Twitter is also impossible like Facebook?

[onyx peak]

Login issue

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please refer to subpoint #4.6 in #faq for further information, @onyx peak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm flume]

Please refer to subpoint #4.6 in #faq for further information, @ivory bronze. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[swift imp]

And what is this 672mb size????????? I can't understand.

[spiral dock]

@night cloak bottom right corner, and then it show have a tab for bonus challenge

@swift imp the app size

[clear spindle]

@swift imp the rest will download when you install the game.

[swift imp]

Ohkey

[spiral dock]

@onyx peak Facebook is having problem pls try later

[swift imp]

Plz sir i need solutions because i can't enter my account 😭😭😭

[onyx peak]

It's that big problem

[polar sluice]

Please solve this

[storm flume]

Please refer to subpoint #4.6 in #faq for further information, @halcyon hollow @polar sluice. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spiral dock]

Every who can’t login it is a problem with Facebook, pleased try later

[onyx peak]

Plz solve thish

[storm flume]

Please refer to subpoint #4.6 in #faq for further information, @dry jacinth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spiral dock]

“Every who can’t login it is a problem with Facebook, pleased try later”

[dry jacinth]

My account login error

[spiral dock]

@dry jacinth Facebook is having problems they are trying to fix it

[clear spindle]

@night cloak You can if you have linked with Twitter.

[polar sluice]

@spiral dock How long will it be the problem

[spiral dock]

@teal cloak Facebook is having problems plz try later

[night cloak]

@clear spindle thank you, I have another account just to pass the time and it's linked with Twitter, I'll have to wait around 2 more minutes or less.

[spiral dock]

@polar sluice it should be fixed in couple of hours

[clear spindle]

The feature is in beta, try later @teal cloak

@young pike ok but we dont advertise in here, refer #735483472432594994

[storm flume]

Please do not use languages other than English, @dry jacinth. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Courage for those who don't have any other way to access their accounts and hope this is not permanent.

[spiral dock]

@young pike use Twitter or email

[young pike]

Dm me on discord

[clear spindle]

@night cloak not a permanent issue will be fixing soon.

@young pike move to #chat

[night cloak]

Bru

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I can’t log in Facebook

[young pike]

Dm me on discord for solve this problem

[clear spindle]

Try using a different login method@night cloak . There is an issue with the Facebook login

[spiral dock]

@night cloak Facebook is having problems please wait

[swift imp]

Anyone help me i was unable to login with my Facebook account

[crystal barn]

hello

[spiral dock]

@swift imp Facebook is fixing plz wait

[night cloak]

Well that’s the thing that’s the only log in I have on my acccount

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @crystal barn. Remember to read through #faq before asking questions in the support channels.

[swift imp]

Okk

[thin halo]

There is issue with FB login. Please wait it out while they are trying to fix it.

[swift imp]

Wait?????

[thin halo]

Yes.

Just be patient.

[crystal barn]

Hello guys, why pubg mobile is so much lag nowadays??? me and my friends got 1000ms for 8 out of 10 games, what is happening?????

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[spiral dock]

@night cloak take it to #pubg-mobile

@crystal barn try different servers

[thin halo]

@crystal barn Where are you from?

[crystal barn]

ME

from Philippines but I am here now at kuwait

[storm flume]

Please refer to subpoint #3.19 in #faq for further information, @spiral dock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[swift imp]

How much wait?????

[spiral dock]

Huh

[spiral dock]

@storm flume your a bot I’m answering questions lol

[hollow hound]

Bonus challenge not showing. I'm from India

[thin halo]

How much wait?????
@swift imp No ETA.

[clear spindle]

@spiral dock You provided a wrong info.

[thin halo]

Bonus challenge not showing. I'm from India
@hollow hound No ETA on when it will be available.

[spiral dock]

@clear spindle how tell me what I’m doing wrong

[inner trail]

Same problem

[clear spindle]

@spiral dock refer that #faq point.

[inner trail]

Dude

[marsh sage]

I can use my other social media. But I can't use Facebook to login. It is the problem of Facebook or the game?

[onyx peak]

Play codm

[inner trail]

How do i fix it

[vagrant forum]

@night cloak @inner trail, can you provide the following details:
Numeric User Identification
Device
Wi-Fi/Cellular
Country
Login Method

[timber prism]

😩

[swift imp]

Telll me how much i wait for 😭😭😭..... longing to my account....tell me????

[spiral dock]

@clear spindle I’m sorry but I don’t think I’m doing anything wrong.

@clear spindle I said that Facebook is having issues and that’s correct right?

[thin halo]

There is some issue with Facebook login. Please wait it out while they are trying to fix it. There is no ETA on when they will fix it.

[clear spindle]

VPN is not recommended FYI

[swift imp]

Answer meee????😭

[night cloak]

Am not the only one having the problem

[spiral dock]

I didn’t know that sorry @clear spindle

[inner trail]

Okayyy @thin halo

[thin halo]

@swift imp We have no info regarding that. A little bit of patience doesn't hurt.

[cosmic gazelle]

I forgot my password of log in with mobile number or email. I'm not getting the verification code

[marsh sage]

There is some issue with Facebook login. Please wait it out while they are trying to fix it. There is no ETA on when they will fix it.
@thin halo It is the problem of Facebook or the game?

[tranquil crystal]

Server cheater noobs

[swift imp]

😭😭😭buttt whaat i doo

[vagrant forum]

Yes, there is currently an issue with the Facebook login. Please provide us the details which I mentioned above, @night cloak.

[thin halo]

Only Facebook login. Try logging in with other method.

[swift imp]

I can't enter my account

😭😭😭

[celest shadow]

@onyx peak, please be advised that this channel is reserved for PUBG MOBILE related matters and support.

[clear spindle]

@onyx peak you're in the wrong server.

[timber prism]

Failed to login. Please try again. "Facebook"

[night cloak]

@vagrant forum
1 I play on 8plus and iPhonex
2: Canada
3: wifi. I usually have 40 Ms

[half zealot]

I cant login

[vagrant forum]

In-game numeric ID please, @night cloak

[west venture]

I can’t login

[regal bloom]

How much time take this issue??

[marsh sage]

Pls help. Logged in with facebook

[hard cipher]

My Facebook account is not logging in

[regal bloom]

Failed to login.. Plz answer

[night cloak]

I can’t find it @vagrant forum that’s the whole point not like I have it memorized 💀

[half zealot]

Facebok login failed

[clear spindle]

Try logging in with other method.

[inner trail]

We are facing the same problem guys

[celest shadow]

Please list the following details if you are facing the issue "Failed to login":

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

[onyx peak]

No bro pubg have a lot of bugs and glitchs

[vagrant forum]

Alright, @night cloak.

[inner trail]

I cant login ..how should i copy my id

[hard cipher]

When Facebook login error fixed?

[echo mist]

Why we are still facing servers issue in Pakistan

[half zealot]

I forgot my numeric id

[weak meadow]

Yes

[cosmic gazelle]

Im not getting the verification code,it says wrong number even when I'm using the correct number. @vagrant forum

[celest shadow]

Your numeric user identification is required, please try to find if you have sent it to your friends or anywhere before, @inner trail @half zealot.

[vagrant forum]

That feature is still in beta stages so that might be the reason, @cosmic gazelle. Sorry for the inconvenience.

[abstract vale]

only facebook accounts cannot login

please pubg fix it otherwise i will delete pubg

[celest shadow]

May I have your login method as well, @weak meadow?

[swift imp]

How much time take this issue 😭😭😭😭

[worn cradle]

How to solve this problem

[weak meadow]

@celest shadow fb

[echo mist]

@celest shadow Tell me why we are still facing servers issue in Pakistan

[celest shadow]

All right.

[bold socket]

Fb account can’t login

[abstract vale]

How much time take this issue 😭😭😭😭
@swift imp almost 6 / 7 hours

[celest shadow]

Please list the following details if you are facing the issue "Failed to login":

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular
▫️ Login Method

[west venture]

5157930723 iPhone Myanmar WiFi

[abstract vale]

@celest shadow Tell me why we are still facing servers issue in Pakistan
@echo mist every countery has same issue

[honest bronze]

Hacker.. Aim bot

[regal bloom]

5509840244
Realme 3
India
Airtel
Facebook

[swift imp]

Oheky

[honest bronze]

I have video

[echo mist]

@abstract vale Why they are not resolving this issue

[storm flume]

Hello, @honest bronze!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[regal bloom]

Plz reply my question.

[bold socket]

Facebook login issue in Pakistan

[swift imp]

I have real me6 airtel Facebook but i can't enter my account

[echo mist]

@celest shadow Why you are not giving responce to me

Is there any issue

[vagrant forum]

Please list the following details if you are facing the issue "Failed to login":

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular
@bold socket

[west venture]

I can’t login with Facebook

[cosmic gazelle]

ID-5130893152
Device- iPhone 11 Pro Max.
Country-USA
Wifi and cellular both.
Facebook( I dont have other login method)

[abstract vale]

@abstract vale Why they are not resolving this issue
@echo mist they have told in pubgm support that they will give us an pachnote of almsot 6 /7 mbs in which they will resolve this problem

[regal bloom]

5509840244
Realme 3
India
Airtel
Facebook

Plz respond my question

[echo mist]

@abstract vale When they will give that patchnote to us

[heady hull]

Hey....i am in a trouble..

[abstract vale]

@abstract vale When they will give that patchnote to us
@echo mist i think in 4 /5 hours

[heady hull]

I cant login....

[echo mist]

@abstract vale Ok

[abstract vale]

Hey....i am in a trouble..
@heady hull bro everyone is in trouble

[thin halo]

Please list the following details if you are facing the issue "Failed to login":

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular
▫️ Login Method

[bold socket]

@vagrant forum 5256549001. Iphone 6S Pakistan Zong Facebook

[echo mist]

@abstract vale Thanks for your response bro

[abstract vale]

@vagrant forum 5256549001. Iphone 6S Pakistan Zong Facebook
@bold socket

@abstract vale Thanks for your response bro
@echo mist no problem brother

[worn cradle]

5279533341 id
Mi a3
India
Cellular
Facebook

[civic whale]

Pls solve failed to login problem

[marsh sage]

@celest shadow How to report the problem through Facebook

[swift imp]

5380758577
India
Realme 6
India
Airtrl
Facebook
But tell me the solution 😭😭

[timber prism]

@regal bloom > How much time take this issue??
@regal bloom hi

[heady hull]

Help

[bold socket]

@bold socket
@abstract vale What

[regal bloom]

Hii broo. ImShreyansh.. Btw same name😊

[timber prism]

Hii broo. ImShreyansh.. Btw same name😊
@regal bloom yeah noticed

[storm flume]

Please do not use languages other than English, @regal bloom. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[edgy crescent]

Login issue

[vagrant forum]

Please list the following details if you are facing the issue "Failed to login":

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular
▫️ Login Method
@edgy crescent

[cedar bolt]

Pubg mobile has responded that Facebook login issue in pubg mobile will solve in 24 or 48 hrs

[timber prism]

Pubg mobile has responded that Facebook login issue in pubg mobile will solve in 24 or 48 hrs
@cedar bolt wtf?

[regal bloom]

How much time Resolve this issue? Anyone

[marsh sage]

@sand path @vagrant forum How to report the login failed problem through Facebook?

[edgy crescent]

ID:5242696421
Redmi Y1
India
Cellular
Facebook

[patent parrot]

Sir how much time it takes to solve server problem

[white stream]

Anyone can please solve my ping issues my server ping is too high
Im from Pakistan
My network speed is 10Mbps provided by stormfiber
Please fix my issue

[cedar bolt]

Only 48 hrs

[night cloak]

@vagrant forum Match server response time out. Continuously Giving me this notice. Although ping is around 84!

[sand path]

Dear players, we are aware of the current problem encountered by players who are trying to login via Facebook. We are actively working with related platform and supporting to solve the problem. Please stay tuned for updates and thank you for your understanding and patience!

• PUBG MOBILE Team

[patent parrot]

How much time it takes

[civic whale]

5287494901 id
Realme 5i
India
Airtel
Facebook

[patent parrot]

Time

Time

[subtle iron]

Bro pubg login problem plz help

[patent parrot]

Time

24

48

[subtle iron]

Facebook noob

[west venture]

ID 5157930723 iPhone 7plus Myanmar WiFi Facebook

[fervent crater]

5334542233 id
Realme x
India
Airtel
Facebook

[patent parrot]

H how much time

[storm flume]

Please refer to this channel's pinned messages for further information, @fervent crater @subtle iron @patent parrot:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[patent parrot]

How much time

[slim cloak]

@sand path how much time?

[storm flume]

Please refer to this channel's pinned messages for further information, @slim cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[subtle iron]

24/48 hrs

[patent parrot]

Please tell me

[swift imp]

Plxx tell me hiw much i wait or solution this issue,,,🥺🥺🥺🥺

[west venture]

How much time?

[swift imp]

How much time ??????🥺🥺🥺🥺🥺🥺

[storm flume]

Please refer to this channel's pinned messages for further information, @west venture @swift imp @patent parrot:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[slender tree]

Help

I can't login

[storm flume]

Please refer to this channel's pinned messages for further information, @slender tree:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[umbral bay]

560955604 id
Realme 6
Bangladesh
Grameenphone
Facebook

[clever wharf]

i cant login with facebook

[celest shadow]

Please be patient while the issue is being resolved, if you have another social media account linked — then please use that to log into your PUBG MOBILE account instead.

[slender tree]

Solve it quickly

[patent parrot]

Sir help

[slender tree]

😩

[patent parrot]

@celest shadow how much time

[edgy crescent]

Only loged Facebook

[night cloak]

@celest shadow Match server response time out. Continuously Giving me this notice. Although ping is around 84!During match....

[celest shadow]

No ETA.

[slender tree]

[slender tree]

We play this game every day

And we support you

[patent parrot]

@celest shadow Sir kindly tell time

[slender tree]

Please solve it

[marsh sage]

@celest shadow How to report the problem through facebook

[celest shadow]

@patent parrot, no ETA.

[vagrant forum]

Guys they are already working on fixing it. Can you please be patient till then?

[storm flume]

Please refer to this channel's pinned messages for further information, @spare wind @west venture:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[slender tree]

They are fixing

?

[marsh sage]

Guys they are already working on fixing it. Can you please be patient till then?
@vagrant forum Who is fixing? The PUBG Mobile team or Facebook team?

[storm flume]

Please refer to this channel's pinned messages for further information, @marsh sage:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[patent parrot]

@storm flume sir it will be slove or not

[celest shadow]

The Facebook login issue is currently being worked on, please be patient and refer to the pinned messages of this channel. You are required to be patient on the matter and do not repeat on the query any further.

[slender tree]

@vagrant forum who?

[spare wind]

Yes We are Waiting

[native marlin]

Bro why is now noo pay load mode in pubg

[slender tree]

Kab hoga

[west venture]

It’s said Payload 2.0 will coming soon

[storm flume]

Please do not use languages other than English, @slender tree. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[swift hatch]

god.... this game became impossible to deal with... you reach even diamond tier and you start meeting hackers.. how can we enjoy the game anymore? wtf?

[night cloak]

hey ehy i cant log in

[storm flume]

Hello, @swift hatch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[slender tree]

🇮🇳🥵lol

[honest bronze]

What happen to my complient??

[storm flume]

Hello, @honest bronze!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[patent parrot]

When

[celest shadow]

Please move to a discussion channel if you no longer have an inquiry, @slender tree. Thank you.

[night cloak]

i cant log in

[sand path]

Dear players, we are aware of the current problem encountered by players who are trying to login via Facebook. We are actively working with related platform and supporting to solve the problem. Please stay tuned for updates and thank you for your understanding and patience!

• PUBG MOBILE Team

[plucky basalt]

Login problem

[celest shadow]

Please check the pinned messages of this channel, @night cloak.

[honest bronze]

Last night told u guys i havr server hack in full lobby loss my point

[vagrant forum]

We can't tell you the estimated time for that, @patent parrot. Please stay patient.

[oak sparrow]

I can't login in game

[night cloak]

where is the pinned messeg eim new

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[umbral bay]

I can't even go log in page it's stick on checking for updates

[uneven minnow]

Where is the “pins” button?

[sand path]

https://discordapp.com/channels/393088095840370689/481200416349224980/761103657626238996 @night cloak

[patent parrot]

@vagrant forum thanks

[bronze lichen]

I just wanted to ask yesterday @rigid wraith account got hacked. Did he get his account back?

[storm flume]

Please refer to this channel's pinned messages for further information, @full crescent:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[rigid wraith]

No

[swift hatch]

yeah we do report them. but we can do that every single match.. just fix the game already .. what the point if u ban them and the create another account .. it still the same .. fix the game .. only banning won't change anything

[honest bronze]

Last night told u guys i havr server hack in full lobby loss my point.. Hello any one

[storm flume]

Hello, @honest bronze!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[rigid wraith]

No Replay yet @bronze lichen

[empty shore]

Why cant i login through Facebook?

[icy wharf]

@torpid quail Server authentication error how to login i cant login help!!!!

[honest bronze]

Already done but not action in pubg @aiko

[verbal fable]

@vagrant forum I can't login why?

[patent parrot]

@storm flume today or tomorrom this this problem will be solved called

🙏🙏🙏

[honest bronze]

Totally pubg is waste

[night cloak]

i wanna log in

[vagrant forum]

@verbal fable, @night cloak
Dear players, we are aware of the current problem encountered by players who are trying to login via Facebook. We are actively working with related platform and supporting to solve the problem. Please stay tuned for updates and thank you for your understanding and patience!

• PUBG MOBILE Team

[night cloak]

log mr in or else

[rigid wraith]

@bronze lichen this is 20 th day no replay form C.S and no actions were taken.

[vagrant forum]

We can't provide you the estimated time for that, @patent parrot. Please stay patient.

[honest bronze]

No one reply to mee

[slender tree]

Pubg u are best

[uneven minnow]

I don’t see the “pins” button

[slender tree]

Please do it.

[short shuttle]

#help

[sand path]

https://discordapp.com/channels/393088095840370689/481200416349224980/761103657626238996 @short shuttle @uneven minnow

[slender tree]

Hpo

[slender tree]

@sand path hlo

[sand path]

yes?

[uneven minnow]

The message re they are working on resolving Facebook login?

[spare wind]

Yah

[uneven minnow]

Ty

[ivory bronze]

Is it Facebook issue for login with Facebook??

[vagrant forum]

Most likely, @ivory bronze.

[uneven minnow]

Haven’t logged out in months and today I did ....😩

[short shuttle]

How long?

[vagrant forum]

It should get fixed soon. However, we won't be able to provide you with an estimated time for the fix.

[short shuttle]

Are my account still active?

[primal trout]

I have faced to login my pubg account with facebook

[storm flume]

Please refer to this channel's pinned messages for further information, @primal trout:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[spare wind]

! rank

[short shuttle]

@slender tree did your account got problem too?

[slender tree]

@short shuttle what problem🤬

[short shuttle]

@slender tree login problem?

[polar sluice]

Please solve this

[astral meadow]

Yeah server authentication problem is coming

[storm flume]

Please refer to this channel's pinned messages for further information, @polar sluice:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[slender tree]

@short shuttle yes 🥺

[storm flume]

Please refer to this channel's pinned messages for further information, @astral meadow:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[primal trout]

Help me

[short shuttle]

@slender tree we got the same problem bro

[vagrant forum]

They are working on it. Please move over to a discussion channel now : #chat or #pubg-mobile.

[primal trout]

@storm flume are you pubgm member

[slender tree]

@vagrant forum no

[short shuttle]

2 days is too long 😭

[primal trout]

I must have to complete my Royle pass mission & Rank push 😭😭

[slender tree]

@primal trout same

[spare wind]

@primal trout 😫😫

[primal trout]

😭😭bro

[short shuttle]

@slender tree are you real?

[velvet mason]

hey pubg mobile team just do something fast how much more we have to wait to login from our fb id??

[slender tree]

@short shuttle what u mean?

[uneven minnow]

2 days? Really?

[slender tree]

@primal trout yes

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[primal trout]

@slender tree 💙💙

[storm flume]

Please refer to this channel's pinned messages for further information, @velvet mason:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[slender tree]

@short shuttle o really thanks

[vagrant forum]

We don't do that here, @cedar bolt.

Read the #735483472432594994 first.

[cedar bolt]

Ok iam really sorry for that

[night cloak]

when will login error fix ??

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

I am unable to login through Facebook

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[uneven minnow]

Thank god for this server. I was getting no love Googling this topic....

[velvet mason]

@polar marsh stop telling us this msg all the time when did u fix this

[night cloak]

😩

[sand path]

#news

[vagrant forum]

We can't provide you with an estimated time for a fix, @velvet mason. Please stay patient.

[cedar bolt]

There is no way to fix it it will automatically fix after 24 to 48 hrs

[velvet mason]

pubg mobile have u done something to unban pubg in india or sitting alone and waiting to ban pubg in india

[vocal hound]

😫

[night cloak]

@velvet mason Lol

[slender tree]

@night cloak

[night cloak]

When the Facebook login issue will be solved ?

[night cloak]

@night cloak maybe today

[slender tree]

Tepl me honestly when it be solved?

[vagrant forum]

Can you guys stop? Please read the message in #news and wait patiently. We can't provide you the estimated time for a fix, so please stay patient for another announcement.

[short shuttle]

@night cloak are you sure?

[night cloak]

@short shuttle no😭

[vagrant forum]

Sending the screenshots here or repeatedly asking the same question won't make the process any faster. They are already working on it.

[green belfry]

Can we complete any achievements while playing in a room

[spare wind]

Please Guys Stop!This Problem Solved Pubg Mobile Soon 😀

[vagrant forum]

Nope, @green belfry.

[onyx dagger]

I think you both should move to #chat or #pubg-mobile, @short shuttle and @night cloak.

[night cloak]

@night cloak ok

[slender tree]

@onyx dagger no help us

[shadow oriole]

@vagrant forum What time it take show update in every server connect with #news

[night cloak]

this not pubg error tgis is because of facebook policy

[onyx dagger]

As Chzuru has said, @slender tree, Read the pinned message of #news. And wait.
This issue will be fixed as soon as possible.

[short shuttle]

@onyx dagger okayy

[onyx dagger]

What do you mean, @shadow oriole?

You can talk about this/chat in #pubg-mobile, @night cloak, As this is a Support Channel.

Thanks, @short shuttle.

[shadow oriole]

@onyx dagger Updates are not showing in a server I'm mod.

[onyx dagger]

Of #news, @shadow oriole?

[spare wind]

@slender tree Nop

[shadow oriole]

@onyx dagger yes

[onyx dagger]

Oh.
Wait for some time, it will come, @shadow oriole.

@night cloak, Behave.
2. Dont bypass.
3. Move to #pubg-mobile or you can get muted.

[storm flume]

Ziri gamer#7723 was muted | Causing disturbance in support channel.

[shadow oriole]

@onyx dagger ok thnx for help

[onyx dagger]

You're welcome.

[storm flume]

Please do not use languages other than English, @slender tree. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[slender tree]

@storm flume 😠

[onyx dagger]

You can talk about this in #pubg-mobile, @slender tree.
This is the 2nd warning.

[spare wind]

@slender tree 😂Op Bro

[vagrant forum]

Move over to a discussion channel.

[onyx dagger]

Move to #pubg-mobile, @spare wind.
This is a Support Channel and not a Discussion channel.

[fallen echo]

Hi

[onyx dagger]

Hello, @fallen echo.
What's the issue?

[short shuttle]

@fallen echo go to #pubg-mobile

[fallen echo]

No

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fallen echo. Remember to read through #faq before asking questions in the support channels.

[next nebula]

Redemption store not showing

[granite timber]

When will premium crate comes in pubg mobile

[onyx dagger]

Try again after some time, should be a bug, @next nebula.

[spare wind]

@fallen echo Hello

[halcyon needle]

When will the login problem of Facebook will be solved

[fallen echo]

@spare wind u from?

[onyx dagger]

Read #news, @halcyon needle.

Move to #chat, @fallen echo and @spare wind.

[halcyon needle]

India

[onyx dagger]

You too, @halcyon needle.

[spare wind]

@fallen echo Iam From Bangladesh

[green belfry]

How to find a top 500 players in that server

[onyx dagger]

Move to #chat, @halcyon needle.

[halcyon needle]

Ok

[spare wind]

Move To Guys Me and @General-Chat

[worldly ruin]

@onyx dagger When will be the Bonus Challenge Resume and @next nebula How did you get Screeshot?

[onyx dagger]

Well, we actually dont know when will the Bonus challenge be back, @worldly ruin.
But it will be back soon, Hopefully.

[storm flume]

Please refer to this channel's pinned messages for further information, @worldly ruin:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[polar marsh]

@shut lion:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @shut lion. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[shadow oriole]

@onyx dagger Sometimes some updates of #news are not shown. Is this bcuz the server is in Europe server

[light quiver]

I can not login to Facebook from the phone :/

[onyx dagger]

Check the pinned message of #news, @light quiver.
Hope this issue will be fixed soon.

[cursive oar]

Twitter login available for now

[onyx dagger]

Dont know about that, @shadow oriole.
Wait for some time, it may come.

What's the issue, @cursive oar?

[cursive oar]

Fb same failed login

[spare wind]

How Many Days?

[light quiver]

When do you think the problem will go away?

[night cloak]

No ETA.

[onyx dagger]

Read #news, @cursive oar.
Hope this issue will be fixed soon.

[slow pike]

yeah my log in failed thought my account got ba n

[celest osprey]

@night cloak HEY

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @celest osprey. Remember to read through #faq before asking questions in the support channels.

[cursive oar]

Ok

[onyx dagger]

Read #news, @slow pike.

What's the issue, @celest osprey?

Alright. @cursive oar

[celest osprey]

Bro Yesterday He talked to @night cloak about ranking glitch

[night cloak]

Whose he ?

[honest bronze]

@Aiko last day i said same issue what are doing.. Now i try to rank push r not??

[night cloak]

@celest osprey can you try get like level 35 then try again.

[rustic owl]

Dear, Supporter can you help me i cant login through facebook

[night cloak]

@honest bronze what issue ?

@rustic owl refer to #news.

[celest osprey]

Bro @night cloak People On Top Are At Level 31

[dapper hemlock]

Anyone can help me?

[honest bronze]

@onyx dagger > @honest bronze what issue ?
@night cloak same lobby issur

[slow pike]

yeah saw it @onyx dagger and finally can relaxed..has spent so much there on outfits and guns and i will be pissed if my acc was unable to access.

[onyx dagger]

It takes time, @honest bronze,
The Team is aware of this, and will try to affix this issue as soo as possible.

What's the issue, @dapper hemlock?

[rustic owl]

@night cloak ok so we will not lose our account right?

[night cloak]

@rustic owl shouldn’t do.

[slow pike]

is it happening all over the place, thought only my server oceania got affeceted

[honest bronze]

It takes time, @honest bronze,
The Team is aware of this, and will try to affix this issue as soo as possible.

What's the issue, @dapper hemlock?
@onyx dagger lobby hack.. Server down for full match so many point loss

[night cloak]

Bro @night cloak People On Top Are At Level 31
@celest osprey I’m aware.

[onyx dagger]

Hope it gets fixed soon. @slow pike
You can now move to #chat to chat as you're answered.