questions

[night cloak]

@hallow blade click -> #735483472432594994 and scroll to subpoint 3.1

[polar marsh]

@undone onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hallow blade]

I cant found it

@night cloak

[night cloak]

Hang on.

[hallow blade]

(:

[night cloak]

@hallow blade

Click that.

[hallow blade]

Ok

Wait

[late seal]

Hey is anybody else getting problems

Purchasing uc

[tawny orchid]

these hacker @here plz report these man

[night cloak]

@tawny orchid Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

@late seal what sort of problem ?

@hallow blade got it ?

[hallow blade]

Yes thank u @night cloak

[night cloak]

You’re very welcome.

[polar marsh]

@queen torrent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[late seal]

No support

No getting to purchase uc

[night cloak]

@late seal what country are you in?

[modern imp]

@polar marsh there are many peoples hacking the lobby in game and we are landing at same place and we died

[night cloak]

@modern imp Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[polar marsh]

@modern imp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@late seal I’ll handle your issue here.

[ripe sinew]

[night cloak]

@ripe sinew were they streaming ?

[empty rampart]

@polar marsh please ban this lobby hackers.... rank pushing peoples are getting minus...we peoples need good gaming environment

[night cloak]

@empty rampart -> #old.

[empty rampart]

#old please ban this lobby hackers

[night cloak]

@empty rampart no click -> #old and send your message there.

[mortal wigeon]

Hi

[night cloak]

How may I help you, @mortal wigeon?

[proper knot]

[night cloak]

@proper knot Please avoid going off-topic. You can have unrelated conversations in #chat.

[mortal wigeon]

@night cloak
Better tell me on private.

[proper knot]

كوو كه نجي

[storm flume]

Please do not use languages other than English, @proper knot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

@mortal wigeon what’s the topic of your query ?

[proper knot]

لؤ

[night cloak]

@proper knot English only please.

[mortal wigeon]

Bna account pubg mobile

[night cloak]

@mortal wigeon Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban.

[proper knot]

I need 1000 uc @night cloak

[night cloak]

@proper knot you cannot buy UC via the in game shop or via this link, https://www.pubgmobile.com/pay.

[polar marsh]

@mortal wigeon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proper knot]

😩

I want sleep

[night cloak]

@proper knot Please avoid going off-topic. You can have unrelated conversations in #chat.

[pearl notch]

Bonus challenge still not showing ?

[night cloak]

@pearl notch you’ve been answered.

[pearl notch]

Yes but why it's take time

[night cloak]

No information.

[pearl notch]

Ok thanks

[patent thunder]

Every day more hackers are in the game.

I report it, I send the videos and nothing happens, they keep playing and they even reach conqueror

[night cloak]

They protect hackers, reporting is useless

[teal socket]

Protect?

[halcyon onyx]

Why is the cheater report server locked?

[night cloak]

Because they protect hackers

[night cloak]

@halcyon onyx it’ll open in the near future.

@noble hinge well done.

[wide scarab]

Hello, I want to cancel the link of the email from my account because it is stolen

@night cloak how

[night cloak]

@wide scarab contact in game support.

[wide scarab]

I received a message that they need 60 days, but the thief is entering my account

@night cloak ?

[night cloak]

@wide scarab unfortunately we cannot help with account related issues, you’ll need to wait the 60 days.

I don’t own any mythic outfits what is it talking about

[vagrant forum]

Check the other sections in inventory, @night cloak.

[celest plume]

We have a scammer asking for a credit card numbers

Right there

[vagrant forum]

@celest plume, #discord.

[night cloak]

So this hair counts as an outfit?

[vivid pike]

@night cloak yes

[vagrant forum]

It's actually a headgear, so yes it counts as an outfit, @night cloak.

[wide scarab]

But what i doing if he close my account?

[vagrant forum]

You will need to contact the in-game customer service again if that were to happen, @wide scarab.

[wide scarab]

😭ok

[cunning ruin]

@vagrant forum I have a mythic pan skin 😭, it doesn't count as an outfit right?

[vagrant forum]

That's a no.

[cunning ruin]

Sad

Never ever got 1 mythic since s3

Lvl 71 with no mythics

[ashen junco]

Hey. Quick question, is there anyway to report a player that is using our clan tag without permission to provide a bad image? Like based on a conduct code?

[night cloak]

idk

[vagrant forum]

Nope, @ashen junco.

[ashen junco]

So, we just leave like that? Using our name without permission? Crap, that sucks

[night cloak]

@ashen junco that is correct, feel free to add a suggestion or complain via #old.

[ashen junco]

Will do, thanks 🙂

[vagrant onyx]

@night cloak other supply also will count is mythic not only outfit ( like you say outfit in general )

[finite timber]

why the chanel of cheater reports not working for 1 month lol

[celest shadow]

The channel will be opened in the future, @finite timber.

[hollow plover]

I have to the link to report a hacker?

[night cloak]

@hollow plover Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[tall coral]

Help please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tall coral. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@charred stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[snow glen]

Hey when will bonus challenge. Come back to Indian region?

[serene bear]

@polar marsh when will bonus challenge unlock in india..??

We need to redeem our battlecoins to purchase Royal pass of S15

So please replay..
When will bonus challenge unlock in India @polar marsh

[celest shadow]

@serene bear, no ETA.

[night cloak]

@snow glen refer to this

[autumn rover]

I was stuck on loading screen, any way for me to get those points back

[crisp apex]

My account has been hacked

[lilac field]

@storm flume after the update the lage is increased.slove it fastly

[feral knoll]

@autumn rover no

[hushed field]

Pls Try To Solve Lag

PUBG MOBILE ToldThat Lag Will Be Decreased 76%

U Increased 76% Lag

[feral knoll]

@crisp apex read #faq 2.8

[boreal comet]

Wait Ik PUBG has already fixed spectating ESP in the past what’s the new Instagram post about? Did they update it again or are they just making it more known?

[spiral dock]

@night cloak

Quick question

[night cloak]

Yes ?

[spiral dock]

I want to add special characters but it won’t let me

[night cloak]

@boreal comet what Instagram post are you referring to.

@spiral dock some aren’t allowed some are.

[spiral dock]

I copy but when I go on pubg it won’t let me paste

[night cloak]

@spiral dock IOS device ?

[boreal comet]

Most recent one in pubgm instagram

[spiral dock]

@night cloak yes I tried pasting the paste bottom won’t show

[night cloak]

@boreal comet I’m pretty sure it’s been updated as now when spectating some times enemy are invisible.

[spiral dock]

彡

It works here

[boreal comet]

oh ok cause I saw they patched spectating hacks already in earlier patch notes I guess they touched it up even more

[night cloak]

@spiral dock the copy and paste feature is no longer available for IOS due to Apple changing there privacy agreement, you can refer to this message for a work around #old message.

@boreal comet they’ll keep updating it when ever they find a way to either make it so there hacks don’t really work or until it’s not possible to hack anymore.

[boreal comet]

Should implement hardware bans

[brave aspen]

[night cloak]

how to buy uc in india

@boreal comet #news message

@night cloak you cannot.

[spiral dock]

@night cloak thx 🙏

Worked

[night cloak]

@night cloak bro many people are doing it im ready to pay money if someone can top up my acc outside india 🙏

@night cloak we don’t do that in this server.

@spiral dock you’re welcome, have a great day/night ahead!

@night cloak k any ways thanks men

[warped parcel]

@night cloak is there any Beta channel?

[night cloak]

@warped parcel no, there was a beta server but I think it’s closed now as beta is no longer in use.

[warped parcel]

I got an update today for beta , 1.0.4

[night cloak]

I’ll ask then get back to you.

[warped parcel]

Ok 😊

[formal burrow]

hello can someone tell me how to fix 30 fps problem on ipad 7pro

[night cloak]

@formal burrow can you send a screenshot of graphic settings, please.

[formal burrow]

yes

wait a sec

[sharp mountain]

Sometime my pubg had a problem with solo

[night cloak]

@sharp mountain please explain your issue in more detail.

[sharp mountain]

Many cheaters are hackers are playing cheat

🤦‍♀️

[storm flume]

Hello, @sharp mountain!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[gleaming crow]

Servers just went down.

[gleaming crow]

Cant login across multiple players from NA

[formal burrow]

@night cloak

this is the ss

[polar marsh]

@green ledge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Anyone know that when the bonus challenge will be back in the game?

[hearty dawn]

I’m NA and game is shooting itself

[celest shadow]

We have multiple reports of users facing the same hence we are collecting player details for further investigation. Please send a detailed description of your issue here, kindly include the following, @formal burrow:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

[gleaming crow]

Games dead .... can’t send I’d as I don’t know it. iPhone XS Max USA WiFi

[sharp mountain]

We may not know about bonus challenge

[celest shadow]

Could you be more elaborate on your issue, @gleaming crow?

[gleaming crow]

Another user same country and WiFi she has an iPhone 8 Plus

[storm flume]

Please refer to this channel's pinned messages for further information, @sharp mountain:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[hearty dawn]

@celest shadow it just Says loading

For all NA

[night cloak]

Anyone know that when the bonus challenge will be back in the game?

[gleaming crow]

NA servers literally just went down.

[celest shadow]

Noted.

[gleaming crow]

Cant click anywhere in here

[night cloak]

The servers must be down. I was in the middle of a 10 kill game on Miramar n it crashed on me

[hearty dawn]

Literally can’t do anything

[minor flax]

I can't download any maps pls help me

[celest shadow]

North American servers, correct?

[wind abyss]

cant even log on the game??

[gleaming crow]

Yes

[sharp mountain]

I also

[hearty dawn]

Yes @celest shadow

[slow olive]

Yeah it happened few minutes ago

[night cloak]

NA server is crashed or something

[celest shadow]

All right. Please hold, I'll try to find out more information on this matter.

[night cloak]

My whole squad can’t log in

[gleaming crow]

Myself and another are having the exact same issues as the multiple ppl here started out right around 12 am EST

[hearty dawn]

@celest shadow I spend to much money on this game to not be able to play it❤️

[night cloak]

Bruh I can’t even get that far now.

[gleaming crow]

Sames @night cloak

[night cloak]

It just keeps loading n loading

[hearty dawn]

@night cloak that’s when I was in a party it kicked me out now

[night cloak]

They are updating spectate systems rn

It’ll be a bit

[pulsar eagle]

How can I report cheating player video?

[night cloak]

ITS BACK

It kicked me out of a match while I was fighting a guy after knock 2 of teammates with the Awm. Idk if I am dead or what

everyone its back

@pulsar eagle Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[hearty dawn]

@celest shadow NA servers are back

[celest shadow]

All right.

[hearty dawn]

Thank you ❤️

[night cloak]

@night cloak no ETA.

[formal burrow]

@celest shadow what is numaric id or you want my device name ?

[night cloak]

Wow I died because the servers crashed. PuBG you owe me some points 😓

[celest shadow]

@formal burrow, your PUBG MOBILE ID.

[minor flax]

Any one pls tell me a solution about unable to download maps

It is for study purposes
I am gonna make a video on it

[storm flume]

Please refer to subpoint 4.12 in #faq for further information, @minor flax. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[formal burrow]

@celest shadow ID= 5209934008 Device Ipad 7 2019 Country Germany Connection WIFI

[celest shadow]

Thank you.

[pulsar eagle]

Thank you mr. Viasy.

[night cloak]

You’re very welcome, good luck! @pulsar eagle.

[minor flax]

@night cloak i can't download any maps pls help me

[night cloak]

Please refer to subpoint 4.12 in #faq for further information, @minor flax. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[green belfry]

@night cloak is it true that servers freeze new hack??

[night cloak]

@green belfry I believe it’s people DDOSING not hacking.

[green belfry]

@worldly crag it is a glitch

[night cloak]

@worldly crag looks like you have had a rank reset either either teaming or teaming up with hackers.

[green belfry]

@night cloak OK....

[astral thunder]

Bro

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @astral thunder. Remember to read through #faq before asking questions in the support channels.

[astral thunder]

My account has been hacked

[night cloak]

@astral thunder can you still access it ?

[astral thunder]

Yeah but now has vinculated with one red social (twitter) i don’t have that red social

[minor flax]

@night cloak in map files Arena map files are missing what can I do??

[fair gull]

I'm unable to collect reward #help @night cloak

[astral thunder]

I have access for PlayGames, Mail & Facebook

[agile canopy]

Any solution if the adjust function is not available in 6x scope

[night cloak]

@astral thunder You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

@agile canopy try restarting your game.

[agile canopy]

Alright, thanks viasy

[night cloak]

@astral thunder you’re only able to link three social media’s to your account and you have access to them all have they hacked one of your social media’s ?

[minor flax]

@night cloak in map files Arena map files are missing what can I do??

[fair gull]

[astral thunder]

Yeah @night cloak twitter and I don’t have acces anymore in that red

[night cloak]

@fair gull that’s weird have you tried restarting your game and a routine repair.

@astral thunder If you can no longer access your social media connected to your PUBG MOBILE account, please refer to #faq subpoint 2.8.

[fair gull]

@night cloak I have 😫

[night cloak]

@fair gull what about re installing ?

[fair gull]

@night cloak u want me to REDOWNLOAD that's weird too

[night cloak]

Try everything before we report it as a bug etc.

[minor flax]

@night cloak can you answer my question??

[night cloak]

@minor flax not sure sorry.

[fair gull]

Fk😫

[minor flax]

@night cloak then how can i play

It is for study purposes
I am gonna make a video on it

[night cloak]

@proper rover Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[minor flax]

@night cloak then how can i play

It is for study purposes
I am gonna make a video on it

[night cloak]

As I said I do not know, someone else in the server may know and if they do they’ll reply.

[minor flax]

@night cloak ok

[astral thunder]

I try to remove twitter bcs my Twitter has been hacked lol

[subtle pier]

Help

[night cloak]

@subtle pier can you still access your account ?

[subtle pier]

I cant

My girlfriend send me ths

Shes said my acc was online

[night cloak]

@subtle pier is that message from Facebook ?

[subtle pier]

My sanaVpomu

Thats my pubg

[royal ember]

My account got hacked

[subtle pier]

Please urgent

Guys not all but i really hate arab people

Why they r doing this

Etf

[night cloak]

@subtle pier slow down stop spamming.

@subtle pier is that message from Facebook ?
@night cloak

[subtle pier]

Please

Yes

Please my 10k UC please locked my pubg account

MY GHAD

My hard word in streaming

Please help me guys

[night cloak]

Contact Facebook regarding your Facebook being hacked, please refer to #faq subpoint 2.8.

[subtle pier]

Its already done

But my Pubg acc

He unbind it

The hacker

5891939587 this is my hacked game ID

[night cloak]

@subtle pier You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[subtle pier]

I cant

Please

[astral thunder]

The hacker remove ur social media its imposible

[night cloak]

@worldly crag looks like you have had a rank reset either either teaming or teaming up with hackers.

[astral thunder]

They need times to romove your social media’s

[night cloak]

@subtle pier stop spamming last warning.

[royal ember]

MY Twitter account and pubg account got hacked

[night cloak]

@royal ember can you still access your PUBGM account ?

[royal ember]

No

[night cloak]

@royal ember If you can no longer access your social media connected to your PUBG MOBILE account, please refer to #faq subpoint 2.8.

[royal ember]

I changed my password an then also hacker can login

[subtle pier]

Please im crying my 10k UC

[astral thunder]

@royal ember same case as me they stole my twitter

:((

[night cloak]

@subtle pier you’ve been advised on what needs to be done.

[storm flume]

You can contact the customer service via the game settings, @subtle pier. Refer to subpoint 5.3 in #faq for further instructions.

[subtle pier]

Idk how

[night cloak]

@subtle pier read the message you were just sent it has instructions on how.

[hazy folio]

@everyone I want pubg official download link

Please anyone give

[royal ember]

I tried customer service 3 months ago but account still not got back

[night cloak]

@royal ember did they reply to you ?

[marsh sage]

@night cloak don't u know customer service doesn't reply?

[night cloak]

@marsh sage don’t you know the rules of this channel ?

[hazy folio]

@celest shadow i want pubg official download link

[vagrant forum]

https://pubgmobile.com/ @hazy folio

[night cloak]

@worldly crag can you stop repeating yourself it violates #735483472432594994.

[civic pivot]

Can someone explain me why reporting players is limited to 3 ? I only can report 3 players now, daily report has reached game says? This is the new policy for not letting top cheater donators get banned in the top100 list? Shame on you and shame all people who helps this community..

[night cloak]

@royal ember kindly send them a reminder message letting them know you’re still waiting.

[civic pivot]

?

[subtle pier]

@night cloak

Done

[night cloak]

Good luck!

[civic pivot]

Guys pubg is now going to cover hackers for sure

[subtle pier]

I hope they notice it so fast

[civic pivot]

You only can report 3 players each day!!

[night cloak]

@civic pivot a user also reported this earlier in the morning, feel free to give your feedback via #old.

[subtle pier]

I hate hackers specially in middle east

[civic pivot]

I did, there is no need for feedback when you must be blind and deaf to not understand this is coverage action of pubg against cheaters

[night cloak]

All of this can be reported via #old complaining to use does nothing as we’re just community members.

[civic pivot]

Can you explain me the main reason of this action? Why 3 players only when we could report all top100 bcs pubg is blind to see top100

As a community member you must have reason to do that

[night cloak]

@night cloak Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[vagrant forum]

Please send your feedback in #old if you don't like the limit, @civic pivot.

[civic pivot]

Do you like the limit Neko

[vagrant forum]

No.

[civic pivot]

I must fee ashamed for the job your doing now

[vagrant forum]

@subtle pier, please move over to a discussion channel now.

[night cloak]

You too, @civic pivot.

[civic pivot]

You too, @civic pivot.
@night cloak what are you trash talking again kid :))

[night cloak]

About you having discussion in the wrong channel, please use #pubg-mobile and or #chat.

[vagrant forum]

I am in no way affiliated with Tencent games. What I do on this server is my own choice, @civic pivot. I can just guide you to the right place and help you with certain client sided issues. Other than that, I'm just another player who plays the game.

Please move over to a discussion channel once you have sent your feedback in #old. Thank you.

[civic pivot]

Im not discussing, im here to ask why, and Viasy, im gonna donate a read-glass for you, im asking responsible why this action is taken since this channels name says self, pubg-support

Stop sorting people easyly to useless methods/channels, this will be going viral

[subtle pier]

I upgrade it all Pharoah suit and this community has no solution on it slow people and tbh i think rich cheate people are protected cuz theyre getting money on it sorry rip ingles

[civic pivot]

Im asking why is this happened? I understand your own decision is to maintain and help people as much as you can i appreciate that @vagrant forum

[night cloak]

@subtle pier, we’ve helped you as much as we can all you can do now is wait, please move to #pubg-mobile and or #chat now.

[subtle pier]

They cant even help us even were on a break down they just us want us to mute

[vagrant forum]

Unfortunately, we do not know why a limit was added, @civic pivot.

[civic pivot]

And trust me im 10x earlier here then u you are, have old conversations with error403

@vagrant forum this guy can read thats nice, so you dont know why limit is set. Thats a answer atleast, teach this viasy for reading and responding on the aim and not redirected people, he looks like a dumb robot

[fervent cairn]

When will pubgm indian version come?

[night cloak]

@fervent cairn no information.

[fair gull]

@night cloak I have reinstalled the game but the problem was not fixed

[royal ember]

Tis, is the one which got hacked

[storm flume]

You can contact the customer service via the game settings, @royal ember. Refer to subpoint 5.3 in #faq for further instructions.

[vagrant forum]

No information, @tranquil cairn.

[subtle pier]

Damn this hacker wont stop he destroyed all my UC and my Gf synergy he removed it

[royal ember]

Me too before same was coming@subtle pier

[subtle pier]

For me this is a cybercrime on game but Pubg Mobile didnt take too srly

Super slow costumer support

[polar marsh]

@subtle pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ashen vapor]

This update is ping issue & scope stuck , laggy game. Pls fix

[night cloak]

@fair gull did you try a routine repair or no?

[ashen vapor]

This update is ping issue & scope stuck , laggy game. Pls fix

[night cloak]

@ashen vapor Kindly created a detailed report in #old. provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[subtle pier]

What is this @night cloak

[night cloak]

@subtle pier looks like the PUBGM connection was removed and blocked ?

[subtle pier]

Unblock or cancel?

[night cloak]

Unblock.

[subtle pier]

Idk when i log in the hacker logging in too

[night cloak]

@subtle pier contact Facebook.

[atomic patio]

Cheater

[storm flume]

Hello, @atomic patio!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@night cloak My ping is not stable over WiFi connection. But WiFi connection is fine except for PUBGM.

[ashen vapor]

This update is ping issue & scope stuck , laggy game. Pls fix

[night cloak]

Heavy desync in wifi :/

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @ashen vapor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

You can contact the customer service via the game settings, @subtle pier. Refer to subpoint 5.3 in #faq for further instructions.

[subtle pier]

Now you hatin me?

This is pubg support

You should support us not mute us

[night cloak]

@spring zephyr My ping is not stable over WiFi connection. But WiFi connection is fine except for PUBGM.

[spring zephyr]

@subtle pier Only in-game customer service can help you with account related issues.

[night cloak]

What to Do...?

[spring zephyr]

@night cloak Your ping depends upon your network connection, if you have issues with ping, contact your ISP regarding this

[night cloak]

@spring zephyr There is no problem in Connection or in Router

The problem is in PUBGM

[spring zephyr]

What's your normal ping?

[night cloak]

44 Always over Wifi

[radiant palm]

My battle coins were deducted but uc wasn't received in bonus challenge rewards.Id-5166784454

[storm flume]

You can contact the customer service via the game settings, @radiant palm. Refer to subpoint 5.3 in #faq for further instructions.

[spring zephyr]

@night cloak Can you upload your speedtest results?

[night cloak]

@spring zephyr

Same with me :/

Ping comes 24

But desync is heavy

[ashen vapor]

Id: 5319729520
UJJWALRAJJACKE

Device: redmi note 5
Cellular: jio4G
Country: india

[night cloak]

This is the problem inside the game. But they are reluctant to believe it

[fair gull]

@night cloak yes

[worldly basin]

Hi, I can’t get my 3D Touch to work on pubg, iOS version on iPhone 8

[fair gull]

@night cloak ok

[wintry rock]

yesterday we got 13 mb update in pubg, why

[night cloak]

@fair gull scratch that.

@fair gull did you read this ? It looks life you’ve reached the max.

[fair gull]

@night cloak I hav recall 5 player collect only once

[worldly basin]

👀

I have 3D Touch turned on in iPhone settings, and in pubg controls. I’ve reset the game, and have redownloaded it

[cobalt hamlet]

I need rename card

😭

[night cloak]

@fair gull yours says “completed 5 times” mine doesn’t say that at all.

[cobalt hamlet]

You get one every day no?
@worldly basin what

[wintry rock]

Yesterday we got 13mb update in pubg

[night cloak]

@cobalt hamlet feel free to purchase one from the in game shop.

[cobalt hamlet]

@night cloak I don't have uc

[night cloak]

@wintry rock Bug fixes and performance improvements.

@cobalt hamlet buy some, this server isn’t for begging.

@fair gull you’ve reached the max to my understanding.

[cobalt hamlet]

😭

[fair gull]

@night cloak as I said I have recalled 5 player and reward was collected once.... As u can see the mission for recall player .. Day 2 login and day 3 login and top 10 mission

[celest shadow]

@fair gull, have your "recalled players" play Classic matches, logged in for 2 days, and et cetera?

[fair gull]

@celest shadow yes the mission was completed

But I'm unable to collect reward

[celest shadow]

Perhaps only 1 recalled player played and completed the missions.

[wintry rock]

#questions message

[worldly basin]

I know your probably busy but I need help with my issue posted above

[wintry rock]

please Tellme what is the bug fixes

[celest shadow]

@worldly basin, which iOS device are you currently using?

[worldly basin]

iPhone 8

[celest shadow]

@wintry rock, the 13MB update is only for performance improvements.

[pine agate]

Brother, we cannot do anything to bring Pubg back to India.

[celest shadow]

Could you elaborate your issue, @worldly basin?

[worldly basin]

I can’t get my 3D Touch to work on pubg, iOS version on iPhone 8 have 3D Touch turned on in iPhone settings, and in pubg controls. I’ve reset the game, and have redownloaded it

In game 3D Touch just doesn’t work at all 😬

[spring zephyr]

@worldly basin You are using Layout 2?

[worldly basin]

Yes

How do you know 😂

Doesn’t work either

[wintry rock]

what is the performance improvements in 13mb update

[celest shadow]

Could you send a screenshot of your Controls menu instead, @worldly basin?

@wintry rock, no further information on that.

[worldly basin]

Take notes everyone 😎

[celest shadow]

Could you show me a screenshot of this one instead, @worldly basin?

[celest shadow]

@worldly basin, seems like you have 3D touch enabled. Please make sure it is enabled under your device settings as well.

[worldly basin]

It is

[celest shadow]

Could you perhaps reset your Layout 1, and try settings up your controls. After that, check if your 3D touch is working, @worldly basin?

[worldly basin]

Sure thing

[keen eagle]

I haven't got any support reply back from CS and I have been waiting for 2 days now, please anyone know the average time if they have experience contacting the CS.

[worldly basin]

Nope, the new settings didn’t help with the 3D Touch

[night cloak]

@keen eagle what was the issue you contacted them for ?

[keen eagle]

Okay, I explain. When I login my game it tells me that I have older version installed but from what I know everyone use the same version as mine and it won't let me login the account.

[polar marsh]

@rapid socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Can you share a screenshot of the conversation please @keen eagle ?

[spring zephyr]

@keen eagle Contact in-game customer service for this.

[night cloak]

@spring zephyr they’re asking how long it takes for an answer

[keen eagle]

@keen eagle Contact in-game customer service for this.
@spring zephyr Already did that.

[subtle pier]

Same

[night cloak]

@subtle pier please move channel.

[spring zephyr]

Wait patiently for their response, refer to #faq 5.4 if you are wondering how long it takes to get a response.

[subtle pier]

But in the other game their costumer service are fast

[night cloak]

@subtle pier other game are not as big as PUBGM.

[languid flame]

@subtle pier It takes time. But, you will get response for sure.

[subtle pier]

Yeah Billion money but they cant even remove rich cheaters

[night cloak]

help

[worldly basin]

@subtle pier it’s a game, relax

[patent thunder]

It can ? change a korean pubg mobile account to pubg mobile global version?

[languid flame]

@subtle pier Agree. I am pushing solo fpp conqueror in Asia server. Faced 7-8 cheaters/team-up people in every game. 😦

@patent thunder No, you can't.

[celest shadow]

@worldly basin, feel free to send a feedback report in #old regarding your issue. Please include the following details:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

If any of your friends or anyone you know reports the same issue, please include their details as well.

[worldly basin]

Ok 👍 will do, thanks for the help

[celest shadow]

All right, thank you very much.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@jovial crest Contact in-game customer service for this.

[jovial crest]

Hi my facebook account was hacked i got back my accoont bat the hacker can login to my game with the Twitter and the hacker beta versions and i can’t login to latest version it gives me this error that i need the latest version to login
my id: 5528745953
My facebook is in this email
[e-mail]
My Username: SamWxn
Please logout my account from everywhere and then i can login via my address is ( facebook ) and ( E- mail )thanks.
Your account has been logged in with newer version of the game and can no longer log in with older version please update to the newest version.
Device: iPad Pro
Wi-fi / Cellular: WiFi
Country: Indonesia
iOS : 14

[spring zephyr]

@jovial crest Stop spamming the same question over and over again, only in-game customer service can help you with account related issues.

[jovial crest]

What should I do

[spring zephyr]

You can contact the customer service via the game settings, @jovial crest . Refer to subpoint 5.3 in #faq for further instructions.

[rotund pike]

Where is bonus challenge option

[jovial crest]

How I contact with the game customer service related issues. Please help me?

[rotund pike]

I don’t get

[vagrant forum]

Check pinned messages, @rotund pike.

[rotund pike]

I don’t get any info that channel

[jovial crest]

How I contact with the game customer service related issues. Please help me?

[vagrant forum]

https://cdn.discordapp.com/attachments/675100185994723339/753596191593332796/20200910_154111.jpg

Go over to the in-game settings, you will see a customer service option on the bottom left, @jovial crest.

[solid yew]

@jovial crest to contact in game customer service while logged in follow screenshot below 1. https://cdn.discordapp.com/attachments/481201360725999666/754788771165372446/Screenshot_109_LI.jpg 2.https://cdn.discordapp.com/attachments/754027851728158720/754808632360828988/Screenshot_110_LI.jpg 3.https://cdn.discordapp.com/attachments/754027851728158720/754808644734025768/Screenshot_111_LI.jpg

[rotund pike]

I asked you something

[jovial crest]

I did but they are didn’t help me

[rotund pike]

@solid yew

[solid yew]

@rotund pike yes

[rotund pike]

How do i get bonus challenge option

[shy mist]

@rotund pike Which country and flag?

[rotund pike]

If i am an europian player

[solid yew]

@rotund pike https://cdn.discordapp.com/attachments/675100185994723339/753596191593332796/20200910_154111.jpg

@rotund pike wait it will come soon

[rotund pike]

Flag england

[subtle pier]

@subtle pier it’s a game, relax
@worldly basin for you for you but for me i spend it all cause i like it very much but since the hacker and cheater came and their game was boomin they didnt do anything

[vagrant forum]

The bonus challenge isn't available for any region at the moment, @rotund pike.

[rotund pike]

Usa

[night cloak]

@raven rain please report this via #old.

[languid flame]

@raven rain You can also report here. http://cheater-report.pubgm.cc/

[night cloak]

You can’t really report them because you don’t know there ID’s.

@raven rain please report this via #old.

[rotund iron]

@night cloak Why there's no flare gun in classic mode

[solid yew]

@rotund iron in livik map ? or other

[rotund iron]

@solid yew erangel

[solid yew]

@rotund iron there is flare , may be u try again

[jovial crest]

Hi my facebook account was hacked i got back my accoont bat the hacker can login to my game with the Twitter and the hacker beta versions and i can’t login to latest version it gives me this error that i need the latest version to login
my id: 5528745953
My facebook is in this email
[e-mail]
My Username: SamWxn
Please logout my account from everywhere and then i can login via my address is ( facebook ) and ( E- mail )thanks.
Your account has been logged in with newer version of the game and can no longer log in with older version please update to the newest version.
Device: iPad Pro
Wi-fi / Cellular: WiFi
Country: Indonesia
iOS : 14

[spring zephyr]

[jovial crest]

Please please help me....

[spring zephyr]

@jovial crest I have already answered you multiple time, **contact in-game customer service. **

[last barn]

Hii I need help. I face pubg crash issue what to do next pls help me

[night cloak]

help me my ping is so Low

😩

[spring zephyr]

@last barn Refer to #faq 4.7

[forest zinc]

Hi i can’t to change my country . why ?

[night cloak]

@jovial crest Did u purchase uc from third party website?

[spring zephyr]

@forest zinc Can you translate it to English?

[night cloak]

Hello @celest shadow @clear spindle @vagrant forum i sent my feed back report for 4 times and today for the 5th time didn't got any reply ☹️😟

[forest zinc]

Ok

[subtle pier]

Same as mine

They bind it

[celest shadow]

@night cloak, you don't necessarily need to be replied when you send a feedback report in #old. The Community Team goes through the channel regularly without replying.

[cyan hill]

Hey I got a big in the perseverance achievement it stopped fill the bar

I was playing from season6 pls fix the bug

[night cloak]

@celest shadow if they go through the channel regularly why ain't they reply?

[cyan hill]

Id 5311 111 747

[forest zinc]

Why I can’t change my country / ? What is mean this world Korea or Japan😤😤 help me please

[celest shadow]

@cyan hill, feel free to report bugs in #old. Please include the following details:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

[spiral notch]

#old
Hi team pubg my account has been logged with newer version please update to newest version

Please help me out I'm suffering this from sep 8

[spring zephyr]

@spiral notch Contact in-game customer service for this.

[spiral notch]

Yeah I already contacted but there is no use bhai

[spring zephyr]

Wait patiently for their response now, only they can help you with this.

[reef fulcrum]

I cannot scroll down my friend list💩

Keeps on resetting to the top

Help me please someone help me 😭

[keen eagle]

Please help me out I'm suffering this from sep 8
@spiral notch I am also suffering from this problem

The only we can do is wait

[spring zephyr]

@reef fulcrum They are already aware of that issue and it will get fixed, soon™️.

[reef fulcrum]

How long will it take had this problem from the update

[night cloak]

Is it OK to play pubg Korean version in india

@night cloak ask your government, we only provide support for PUBGM global version.

[spiral notch]

@keen eagle it's happening me from the update of new era inn sep 8 there is no reply from the team

[night cloak]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[reef fulcrum]

Wow

[keen eagle]

@keen eagle it's happening me from the update of new era inn sep 8 there is no reply from the team
@spiral notch I think the update will fix it. Hope you get a reply soon, keep me updated as I am also getting the same problem.

[spiral notch]

Hmmm let's see what happens

[shy mist]

Did bonus challenge start in India?

[night cloak]

Could you guys take this to #pubg-mobile. Thank you.

@shy mist hasn’t started anywhere yet.

[shy mist]

I've been receiving 250+ ping in it

[night cloak]

@warped parcel The recruitment for beta is currently closed, currently no ETA on when it’ll be returning.

[shy mist]

@night cloak look at it dude

[night cloak]

Ah maybe it didn’t return.

[shy mist]

What does that even mean ? Lol!

[night cloak]

@shy mist Can U. redeem Bonus Reward Into UC?

[shy mist]

@night cloak Yes I did just now

[night cloak]

Let me talk to a member of staff, I’m not in any region that gets the bonus challenge.

[shy mist]

Alright 👍🏻

[night cloak]

@shy mist I have 8000+ Bonus Reward I have to redeem My 800 UC But Bonus Challenge Event Is unavailable right now in our country

[warped parcel]

@night cloak when it it's opened, how can i know that? Will that be posted in #news?

[shy mist]

Oops looks like I started to trouble u guys😂@night cloak
Never knew it was open to only few regions

[night cloak]

@warped parcel no ETA, when it is announced it will be in #news yes.

[warped parcel]

Why?

[night cloak]

@warped parcel it’s the servers anti raid.

[warped parcel]

For?

[night cloak]

To stop people from raiding this server, any further questions regarding this topic can be asked via #discord.

[mint zephyr]

The problem I have is that I have a global PUBG account, and I entered the Vietnamese server by mistake, and upon entering the global version a message appears to me. You cannot enter the global version. You just need the Vietnamese. please help

[night cloak]

@mint zephyr

Only solution is to create a new account.

[mint zephyr]

Please help me enter the global version, retrieve my game

[spring zephyr]

You can't.

Make a new account if you want to play the global version.

[austere totem]

I want to report a hacker

[night cloak]

@austere totem Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[austere totem]

kk

[mint zephyr]

I own a global game account, and when I downloaded the Vietnamese game, I entered my Facebook account, which is linked to the world, so he prevented me from entering the global version.

[brittle jackal]

Hello there
Im playing on Korean version of PUBGM with my ROG Phone 3 i suppose it should be supporting 90FPS but it's not. Is the KR version don't support 90FPS!!
Even though my device does please respon

[night cloak]

@mint zephyr you cannot use that account for global version anymore.

[austere totem]

@night cloak But I have no proof because the hacker is friend of my friend and he uses ESP and aimbot

[night cloak]

@austere totem report them in game.

[austere totem]

more than 100 players with me have reported him

[night cloak]

@brittle jackal are you talking about PUBGM Korea ?

[mortal quiver]

Hello plzz anyone help me

[night cloak]

@austere totem please wait patiently for the team to investigate the reports, mass reporting him can lead into a ban of your own account.

@mortal quiver state your issue please.

[brittle jackal]

Yes I'm

[night cloak]

@brittle jackal we only provide support for PUBGM global version

[brittle jackal]

Where can i found the support discord for the KR version?

[night cloak]

@brittle jackal feel free to contact there in game support.

[shut lagoon]

Why my freind have bonus challenge and return but i don't have?

[brittle jackal]

Thank you for your time and help 👍🏻

[night cloak]

@shut lagoon there’s been no announcement on bonus challenge just yet but I’m assuming they’re going to release it to regions slowly, just be patient.

[shut lagoon]

Okay thanks for your answer

[mortal shard]

which one of these indicate the people use macro?

anyone here?

@celest shadow ?

[celest shadow]

Most likely the "Other" category, @mortal shard.

[pine swift]

Help me

[alpine flower]

@alpine flower
Someone pls read his issue in #old ..It's such a beautiful comment 😂
@shy mist what do you mean ? are you a dumb or what?

[mortal shard]

@celest shadow thanks.

[pine swift]

My account hecked

[crisp terrace]

@austere totem

[austere totem]

Is there any device which supports ultra hd and 90 fps graphics

???

[manic fern]

Helo ?

What is this version of the game?

[celest shadow]

You should contact the in-game customer service for further assistance in this regard, and the customer service of your social media and/or e-mail account in question, @pine swift.

[manic fern]

What is this version of the game?

[pine swift]

Sir I totally I tried but messing I was sending to error

@celest shadow

[celest shadow]

Is there any device which supports ultra hd and 90 fps graphics
@austere totem, there isn't a device that supports such option at the moment. You can only use Smooth + 90fps if your device supports it.

[manic fern]

Does anyone know what this version is?

[celest shadow]

Unfortunately we only provide support for the Global version of the game, @manic fern. Unfortunately, I do not know and cannot assist you with this.

Please contact the in-game customer service for further assistance, @pine swift.

[sharp onyx]

Its the Game For Peace. But its just a pfp that the person could have got on facebook. There is nothing special about this

[pine swift]

Send me another option in links@celest shadow I tried but messing every time is error

[manic fern]

@celest shadow thanks

[celest shadow]

Please describe your issue in detail, @pine swift.

[pine swift]

My account hecked

So please help me 🙏🙏🙏😭😭

[manic fern]

Can you help me I cannot log into my account via Twitter Can you help me?

Please help !

🙏💔

[signal reef]

hi I need help I accidentally purchased the most expensive uc is there anyway to refund it

[manic fern]

Why this notice comes to me and us updated the latest version of the global game😢💔

[placid swift]

@celest shadow please unban pubg in india

😢

[celest shadow]

You can contact the customer service via the game settings, @pine swift @manic fern. Refer to subpoint 5.3 in #faq for further instructions.

May I know where did you purchase the UC from, @signal reef?

[signal reef]

like where i am rn?

[placid swift]

He means playstore or

[signal reef]

I meant to purchase the 600 uc for rp

[manic fern]

How do I contact one of the customer service

[signal reef]

oh um

[manic fern]

💔😢

[signal reef]

canada?

[manic fern]

Please!

[signal reef]

im pretty sure

[celest shadow]

Through the in-game store or Midasbuy, @signal reef?

[placid swift]

Do u purchase on midas or pl

Lol

[signal reef]

in game purchase

in game store

i used apple id i have my card bounded to it

but I also had like 15 dollars balance in my apple id

[placid swift]

@celest shadow unban pubg in india

I know it's no use to talk

[vagrant forum]

@manic fern, you can contact the customer service by pressing the Help button into he login menu.

[signal reef]

i meant to purchase rp with it and i accidentally clicked the 140 one and it took my balance and took the remaining off my card

[celest shadow]

Can I get the refund after purchasing wrongly?

Sometimes players will purchase items or UC wrongly, we are sorry to let you know: We cannot make any kind of refund after purchasing successfully. We sincerely suggest players to confirm the transaction details before purchasing it, thank you for your support and understanding, @signal reef.

[signal reef]

come on

there has to be a way

right now im looking at the card

and no money has been taken out

okay ill try that right now

thank you

[celest shadow]

You could try contacting the in-game customer service or the support for your AppStore, @signal reef.

[signal reef]

my god i cant believe im so stupid enough to click that

thank you for the help

[shy mist]

@alpine flower nah buddy u can pressume anyhow..But I just enjoyed ur comment very much dude.. That's the literal meaning..Wasn't sarcastic mate

[celest shadow]

I'm sorry to hear that, @signal reef. I wish you the best on the refund!

[signal reef]

thanks!

[polar marsh]

@sweet nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive relic]

Fix the bugs!! I get killed every time because of those bugs!

[night cloak]

@olive relic feel free to report bugs via #old

[cunning mason]

When bonus challenge will come??

[night cloak]

@cunning mason soon 🔜

[cunning mason]

Any specific date please

[night cloak]

@cunning mason as of now no.

[sinful lark]

How do I purchase UC with Google play card ?

Gift card

[cunning mason]

Some people get bonus challenge yesterday,after 5.7MB update

[night cloak]

@sinful lark have you added the funds to your google play account ?

[sinful lark]

No

[night cloak]

@cunning mason some not all, there’s been no news regarding.

[sinful lark]

Is it easier to buy with iTunes or Google card ?

I wanna go buy one rn

[night cloak]

@sinful lark both are just as easy.

[sinful lark]

And I need help installing it

[night cloak]

I’m a Apple user so I can help better that way.

[sinful lark]

K I get iTunes then

Add me

[night cloak]

Okay I’ll give you a step by step now as I’ll be sleeping soon.

[sinful lark]

We chat when I bought one

I go now and buy

Gimme 30.mins

If no iTunes care then I buy Google play card instead k

[night cloak]

@sinful lark just ask here when you need help.

[quick forge]

Help my acc is hacked i know password but i cant skip 2 step verification

[night cloak]

@quick forge PUBGBM account or discord ?

[sinful lark]

When no one knows ?

[quick forge]

Fb

[sinful lark]

U have an idea do I'll ask u

[night cloak]

@sinful lark I’ll be asleep but I can answer you when I wake up of course.

@quick forge If you can no longer access your social media connected to your PUBG MOBILE account, please refer to #faq subpoint 2.8.

[polar marsh]

@safe cloud:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak why i am not getting any kind of reply from @polar marsh

@night cloak about what ?

I am not getting 60 fps on honor play smooth extreme graphic setting

I sent feedback for about 5 times didn't got any reply

Share a setting of your graphics please, also what device are you using.

@night cloak it’s very unlikely you’ll get a reply from the #old channel.

@night cloak i play on honor play 6gb ram device

[frosty dagger]

I play PUBG on the global version but can the recall event be used for someone in KR version?

[night cloak]

@night cloak

@frosty dagger I don’t believe that’s possible.

@night cloak you’re on 60 FPS....

[frosty dagger]

@night cloak okay bro 👍

[night cloak]

@night cloak but the game is very laggy and i tested the game is not giving 60 fps at all it only gives fps around 50 to 53 fps

[quick forge]

@night cloak i only have 20 or 30 fps it is laggy

[night cloak]

@quick forge which device?

Yes 60 FPS doesn’t mean you’re going to be sitting on 60 FPS constantly it fluctuates up and down all the time, what do you mean by it’s lagging ?

[quick forge]

Oppo f5

[next scaffold]

ur ping may be bad bro

[night cloak]

@night cloak no it never give 60 fps

@night cloak the max fps i got is 54fpd

[quick forge]

@night cloak Its your internet

[next scaffold]

@night cloak reinstalling may help

[night cloak]

@quick forge no i have 50mb speed wifi

@next scaffold i tried 4 to 5 times doesn't work

[next scaffold]

@night cloak u only get max fps of 54? which device

[night cloak]

@next scaffold Honor Play 6gb ram.

Upgrade your device, it’s normally that you don’t get 60 FPS as that’s the max you can get it won’t sit on 60 FPS, as for lag if you’re referring to bullets not registering etc that’s because the games desync his horrible.

@night cloak its lag means it doesn't work properly

[polar marsh]

@sweet nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak can you explain the lag in detail the word “lag” is a huge word.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@celest shadow unmute please.

@night cloak can i send a video to show how its lags?

[neat pilot]

Is there anyway to get free rename cards?

[night cloak]

@night cloak yes.

Ok wait

@neat pilot stop playing the game and get welcome back rewards.

[neat pilot]

Yaa i know.. But exactly how much days? @night cloak

[wraith brook]

Buy from crew shop 👍

[neat pilot]

But idk how to verify @wraith brook

[night cloak]

@neat pilot its 14 days for your first break after that its longer.

[neat pilot]

Ok@night cloak

Thanks

[night cloak]

You’re welcome, Good luck!

[willow raptor]

Hello and thank you for messaging!

If you have encountered any in-game issues, including purchase issues, please contact us directly through the in-game support for a faster and more effective way!

Go to settings from your game -> Tap on the “Help and Support” -> Tap at the top right corner the message icon and fire away!

Kind regards,
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

Is that mean no one gonna answer the email?

[neat pilot]

Once me and my squad were going from novo bridge and passing by mylta in UAZ..
And there was no redzone... But suddenly we died and it popped up that
U were killed by bombs.. 😑 😭

Hello and thank you for messaging!

If you have encountered any in-game issues, including purchase issues, please contact us directly through the in-game support for a faster and more effective way!

Go to settings from your game -> Tap on the “Help and Support” -> Tap at the top right corner the message icon and fire away!

Kind regards,
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

Is that mean no one gonna answer the email?
@willow raptor
Maybe yes.. I also mailed to pubg.. But instant reply came.. Same reply

[night cloak]

@willow raptor#907email support cannot help with account related query’s, aka they cannot help you.

[neat pilot]

@night cloak
See my message

[night cloak]

@night cloak but how can i send you the video?

[neat pilot]

Once me and my squad were going from novo bridge and passing by mylta in UAZ..
And there was no redzone... But suddenly we died and it popped up that
U were killed by bombs.. 😑 😭
@neat pilot
This glitch

[night cloak]

@night cloak hello?

[crystal storm]

Whenever I open my scope my screen keep rotating upwards any fix?

[vagrant forum]

Can you share a short clip of the issue?

[faint swan]

How to reduce lag ???while playing after new update I get more laging problem

[pastel atlas]

I wanna change nickname to " a cute cat / cat army senior manager "

[night cloak]

Pls disable settings hiding kd and teir information

[pastel atlas]

I wanna change nickname to " a cute cat / cat army senior manager "
@pastel atlas @night cloak

[alpine flower]

@alpine flower nah buddy u can pressume anyhow..But I just enjoyed ur comment very much dude.. That's the literal meaning..Wasn't sarcastic mate
@shy mist oops ok

[bleak oar]

PUBG when will finish from DDOS attack I send you the solution but is seems you didn’t want to spend money to your Infrastructure and get benefit from hackers subscriptions

[green belfry]

When will payload mode avvaliable to play

[minor flax]

Usage of dns is safe

[green belfry]

@minor flax yes bro

[minor flax]

@green belfry thnx

[pearl notch]

How to get permission to post in content creator channel ???

[timber cape]

I cannot play pubg smoothly when I connect jio network

What is the solution

[green belfry]

@timber cape use dns changer

[timber cape]

Thanks

Can my account will ban

[green belfry]

@timber cape I also using dns changer since 3 weeks

[timber cape]

Ok

It is smooth or not

[night cloak]

hello some one hacked my acc from email and i link it with twitter and when he knowing iam restored my email from Google he active Hacker on my acc and ban it if any one how to help my to reset my pubg account

[pine swift]

@night cloak sem to me

[fast void]

How to fix voice glitch in lobby and in custom rooms ?

[green belfry]

It is smooth or not
@timber cape it is smooth

[fast void]

Anyone help?

[pine swift]

Account lost please help me

[tepid rock]

Where do I go and report hacker for video review

[viral herald]

@night cloak make a new one. It can't be restored.

[night cloak]

Account lost please help me
@pine swift contact ingame customer service.

hello some one hacked my acc from email and i link it with twitter and when he knowing iam restored my email from Google he active Hacker on my acc and ban it if any one how to help my to reset my pubg account
@night cloak If the account violated terms of service (ToS) there is no way to recover it.

I did not do any hacker with it, but the thief who linked it through Twitter, when he learned that I recovered the Gmail, activated a hacker with it, and the account was blocked for 10 years

[tepid rock]

@arctic portal where do I report hackers with video proof

[vagrant forum]

http://cheater-report.pubgm.cc/

[magic wigeon]

Any helper

??

[sinful lark]

Can someone tell me steps to BUY UC using iTunes card

[magic wigeon]

<@&481161015728406538> ??

[crystal storm]

@vagrant forum I fixed the problem I just had to restart my phone

[sand path]

@magic wigeon ?

[magic wigeon]

There is so much lag in new update

Even in extreme settings😭😭

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @magic wigeon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[magic wigeon]

@sand path

[sand path]

Provide the following information in #old:

▫️ Issue
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[magic wigeon]

Country India😅😅

[alpine flower]

i had a question : china banned pubgm global right? if they banned it is there any way chinese people can play global ?
vpn is not useful as china doesnt allow vpns right?

[red abyss]

Gy

Hey**

5150836158
Hack!!

[storm flume]

Hello, @red abyss!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[twin lily]

Metoo@night cloak

[clear spindle]

@twin lily ??

[pearl notch]

In US bonus challenge is available but not in Asia why ??

[night cloak]

hacker?

[brave aspen]

I can't Play TDMs in Bonus Challenge but I can play Classics

[smoky yoke]

Hi

[blazing parcel]

Hlw pubg

[midnight gorge]

@vital sluice why bonus challenge is not enabled in Asia

[echo tartan]

When bonus challenges will available in asia country? Like Bangladesh, Pakistan, nepal etc?

[vagrant onyx]

@echo tartan no info yet

You can refer to this for now

#questions message

[unique lichen]

I want to restore my account, which I removed its link from Facebook three months ago and created another new account with the same Facebook

[subtle pier]

Still crying right now cuz my acc got hacked 😭💔

[winter delta]

Hi,

I tried to login to my account and it didn't work for 7
days til now. i already linked my account to facebook and gave me this
message: (((Account has been logged in with a newer version of the game and
can no longer log in with an older version. Please update to the newest
version)))

Need to know the problem!!
actually i already updated my pubg mobile app to latest version and my
iphone software also to IOS 14
Need help please .

[storm flume]

You can contact the customer service via the game settings, @winter delta @subtle pier. Refer to subpoint 5.3 in #faq for further instructions.

[clear spindle]

@unique lichen ??

[unique lichen]

I lost my account

[storm flume]

You can contact the customer service via the game settings, @unique lichen. Refer to subpoint 5.3 in #faq for further instructions.

[desert mirage]

I cant access the redeem shop in tournaments

[winter delta]

any e-mail or whats app number can i contact for PUBGM support ?

[vagrant forum]

[e-mail]

[storm flume]

You can contact the customer service via the game settings, @winter delta. Refer to subpoint 5.3 in #faq for further instructions.

[winter delta]

@vagrant forum thanks

[lavish nimbus]

i had a question : china banned pubgm global right? if they banned it is there any way chinese people can play global ?
vpn is not useful as china doesnt allow vpns right?
@alpine flower they have separate game like Game of peace for Pubg and Vietnam has their own game too

[kindred oak]

Hi, I have a Poco X3 NFC and it won't let me set the frame rate to extreme or 90 fps in low quality? Why?

[next scaffold]

cuz 90fps not supported in x3 dude @kindred oak

@wispy solar haha u have iphone doesnt mean everyone has iphone u may be rich not everyone can afford a iphone dude btw its not a potato phone neither a applephone

[wispy solar]

@next scaffold
Even i play on low emd device broo just asking not teasing amigo @next scaffold

[cursive spire]

hello guys i had probem with voice so i can't hear any one and they same can't hear me plz tell me what should i do

[wispy solar]

@cursive spire Is your internet working well or there is heavy fluctuation in internet

[cursive spire]

yeah

[next scaffold]

@wispy solar lol

[wispy solar]

Try repair option

[cursive spire]

im playing pc not phone

i tried

nothing work

[wispy solar]

@cursive spire contact emulator help

[cursive spire]

i uninstall the game and nothing work

[storm flume]

You can now access #emulator-chat and #emulator-support, @cursive spire. Revert this at any time by sending .emulator in #481204134859505684.

Please do not use languages other than English, @wispy solar. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[next scaffold]

@wispy solar i not form india dude i sont use gfxx too

[vagrant forum]

Hi, I have a Poco X3 NFC and it won't let me set the frame rate to extreme or 90 fps in low quality? Why?
@kindred oak, we are aware of it and reported it to the team.

[storm flume]

Use of unauthorized third-party software or methods, @wispy solar, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

i need help,

@sand path hey, i need help

[storm flume]

Echidna is AFK: AFK - 6 minutes ago

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Bruh lmao

[oak path]

@rose vale it means for that much crates in a row, u must get non legendary-mythic items only.
BUT ,right now, u will get atleast 1 legendary every 10 Premium crates.

[rose vale]

Thank you

[oak path]

So that 1 legendary item automatically resets the counter

Should have done it like couple seasons ago 😁 I too haven't got that 😑

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glass otter]

Subject - Recover My Banned Pubg Account

Dear Pubg Team,

Recently I have received a message "Your Account Will be Banned for violating regulations unlock on 2030-09-24 16:50:24. Customer Support E-mail - [e-mail]"
And then it's showing Account is Disabled. But i had not done any violence against Pung Guidelines please Return My Pubg Account.

ID - 5930771146
Nickname - ClassicKing007

[night cloak]

halp

[polar marsh]

@glass otter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

can somone share pubg link for indian ...

i should try reinstall

[broken vapor]

Please ban this hacker

Pubg mobile

😫

[storm flume]

Hello, @broken vapor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[broken vapor]

My points are minus

[iron basin]

@clear spindle what's wrong??

[clear spindle]

??

[iron basin]

Why you kicked mr

[clear spindle]

Wrong chat

[storm flume]

You can now access #emulator-chat and #emulator-support, @iron basin. Revert this at any time by sending .emulator in #481204134859505684.

[iron basin]

Gimme ma roled

[clear spindle]

You can find the message in #emulator-chat

[supple ruin]

Hey piston

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @supple ruin. Remember to read through #faq before asking questions in the support channels.

[supple ruin]

U can copy Blackpink id but cannot past it ?

Games issues or iOS issue ?

[boreal siren]

Hacker reports?

[clear spindle]

iOS disabled the paste function.

[vagrant forum]

iOS removed it intentionally, @supple ruin.

[storm flume]

Hello, @boreal siren!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[supple ruin]

Oh I get it

Their new privacy update

[clear spindle]

Yeah

[supple ruin]

And yes u can also use apple pencil on home screen of pubg

It's not an issues but looks cool

[night cloak]

It’s not cool, if you wanna tap on something, it tries to scribble

[supple ruin]

No no

It needs to be very accurate

[alpine flower]

any examples of mythic outfits?

[wraith tide]

Server down hack what the hell pubg mobile is doing🖕🖕

[supple ruin]

Red background

[sage shard]

Any update related bonus challenge or crew challenge??

[wispy solar]

@still flume bro i feel you!! But i neither have iOS nor any iphone device!
I play on Oppo A9 2020 i get smooth ultra at max!
Yes, after this update the game is being partial and doesn't care about low end players anymore.

[alpine flower]

hey guys the rp rewards are all legendary right?

[sage shard]

@alpine flower no 100 rp dress is mythic

[supple ruin]

Yea

Only 100 rp

[heavy vortex]

100 is mythic plus the redeem section have 2 more mythics@alpine flower

[alpine flower]

@alpine flower no 100 rp dress is mythic
@sage shard oh of every season?

[supple ruin]

Any update related bonus challenge or crew challenge??
@sage shard u can play

[sage shard]

@sage shard oh of every season?
@alpine flower yes

[heavy vortex]

for bonus challenge check pinned messages of this channel.

[sage shard]

@sage shard u can play
@supple ruin but it is not avialible in india

[supple ruin]

Huh ❔

[alpine flower]

oh ok all thank you

[supple ruin]

I just played and got 100 uc

[boreal siren]

Hacker reposrt cahannel?

[still flume]

@wispy solar its so painful i always killed laggy players in tdms and i already Assume they are noob but just that they dont have good devices

[night cloak]

@boreal siren Please report in-game, or use http://cheater-report.pubgm.cc.

[polar marsh]

@warped venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mortal shard]

i am not familliar with reporting,. so can anyone tell me which one of these is for players useing macro on mini14?

[wispy solar]

Bullet Cheats @mortal shard

[celest shadow]

@mortal shard, you can click on other and specify the cheating method.

[mortal shard]

@celest shadow thank you

[alpine flower]

I just played and got 100 uc
@supple ruin how?

[mortal shard]

@wispy solar thank you also

[wispy solar]

😊

[celest shadow]

You are welcome.

[storm flume]

Use of unauthorized third-party software or methods, @snow narwhal, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[snow narwhal]

but if it is only to upload fps

[vagrant forum]

Those applications modify the game files which is a violation of the terms of service of the game, @snow narwhal.

[snow narwhal]

ok but how can I unlock extreme fps since I can only play in ulta and my cell phone is high-end

[jovial crest]

Hi my facebook account was hacked i got back my accoont bat the hacker can login to my game with the Twitter and the hacker beta versions and i can’t login to latest version it gives me this error that i need the latest version to login
my id: 5528745953
My facebook is in this email
[e-mail]
My Username: SamWxn
Please logout my account from everywhere and then i can login via my address is ( facebook ) and ( E- mail )thanks.
Your account has been logged in with newer version of the game and can no longer log in with older version please update to the newest version.
Device: iPad Pro
Wi-fi / Cellular: WiFi
Country: Indonesia
iOS : 14 please help me many times i was contacted with the customer service then they are didn’t help me 😢 I don’t know what should I do to where We report here is nobody helping us we are confused please don’t give just reason little helping us

[vagrant forum]

@snow narwhal, which device?

[storm flume]

You can contact the customer service via the game settings, @jovial crest. Refer to subpoint 5.3 in #faq for further instructions.

[jovial crest]

Many times I contacts with customer service but not anyone help

[dawn crow]

Can you please fix the parachute bug?

[kindred oak]

@vagrant forum Thanks for answering me, it seemed strange to me not to be able to put the minimum frame rate in extreme with the low graphics in the Poco X3, is there an estimated date in the solution?

[tiny anchor]

Does anyone know where can i find the prime subscription ??

[vagrant forum]

Nope, @kindred oak.

[kindred oak]

Okay, thanks

[vagrant forum]

It's right next to your name in the lobby screen, @tiny anchor.

[storm flume]

Hello, @dawn crow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[tiny anchor]

@vagrant forum thank you

[grave portal]

<@&481161015728406538> hello

[spring zephyr]

@grave portal Yes?

[quiet zephyr]

hi <@&481161015728406538>

[spring zephyr]

@quiet zephyr @grave portal Please refrain from mentioning the moderator's role unless there is a moderator required for quick action in the channel. The role is made mentionable for emergency purposes.
Missusing this mention will lead to a stricter moderation actions.

[polar marsh]

@quiet zephyr:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin maple]

When bonus challenge will come

Hello

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to this channel's pinned messages for further information, @elfin maple:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[glass flare]

S13 conqueror so you are telling me he is hacking for like 2/3 seasons now?

Also glacier m4

[storm flume]

Hello, @glass flare!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@placid garnet k20pro don't support 90fps bro

[polar marsh]

@earnest snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@placid garnet DM me for further information about bonus challenge

[polar marsh]

@jade temple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[supple ruin]

My mic aint working

It says plz wait ?

Any solutions mods ?

Anyone ?

Stupid iOS

[sour flame]

It happens in both android and iOS dude

[polar marsh]

@pale canopy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @astral crescent!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vagrant onyx]

@supple ruin wait for few time bruh
or try to change DNS

[night cloak]

Can hello

Help

My sister got
B
A
N
N
E
D

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proven beacon]

How to complete witness of truth Achievement in pubg 1.0 version....there is no video broadcast in spawn island

[earnest notch]

@proven beacon its not possible anymore

[proven beacon]

@earnest notch 😧😧😧😧

[untold idol]

Pings are fluctuating even after server maintanence plz solve that asap

[night cloak]

Bonus challenge is not shown in the game

وجع وجع كنت بسجل خروج من الحساب

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[steel wing]

Hello

[woeful phoenix]

This team hack

[steel wing]

Im facing kind of an issu

E

[woeful phoenix]

How to report them ?

[steel wing]

When I land I dont hear or see enemy for like 10 seconds and when I see them Im dead 😒

@bold siren

[storm flume]

Please do not use languages other than English, @simple cedar. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[steel wing]

Any solution or what could cause it

[spring zephyr]

@steel wing It's because of your device. Follow the steps given in #faq 4.9

[storm flume]

Hello, @woeful phoenix!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[stoic saffron]

Hello, I want to inquire about an order