#questions | PUBG MOBILE | Page 1059

hushed gull Sep 20, 2020, 11:52 PM

#

I want a company official to help me

#

Where are the officials? Please help me. My account has been suspended for 10 years

wheat pawn Sep 21, 2020, 12:02 AM

#

ببجي موبايل بعد التحديث مافيها اي هاكات الحمد لله واللعبه كلين والكل بيرانك ويلعب بنزاهه 💩

📎 Snapshot_20200921015904.png

storm flumeBOT Sep 21, 2020, 12:02 AM

#

Please do not use languages other than English, @wheat pawn. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT Sep 21, 2020, 12:02 AM

#

@hushed gull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@jade mason:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hearty current Sep 21, 2020, 12:18 AM

#

Question. Anyone know when 90 fps will come to the samsung galaxy tab s7/s7+?

bleak rover Sep 21, 2020, 12:20 AM

#

please i need help i have login to my acc from another phone then when i back to my phone iand login the game send me this message (your acc has been logged in with a newer version ) although i installed the newer version!! plz help me i have spent too much uc on my acc 😞

📎 Screenshot_-_PUBG_MOBILE.jpg

long trellis Sep 21, 2020, 12:21 AM

#

@bleak rover update your game

#

dont worry your account not lost

#

and just give a little time

#

clear cache your game

#

then login again

pearl notch Sep 21, 2020, 12:35 AM

#

When bonus challenge options unlock ???

sick shale Sep 21, 2020, 12:35 AM

#

@pearl notch
Please refer to this channel's pinned messages for further information:

▪︎ PC: Click on the pin icon located in the top-right of the channel.
▪︎ Mobile: Click on the channel name and select Pins located at the top.

night cloak Sep 21, 2020, 12:35 AM

#

Some random crate compoun apere in my inventory but I open no crate I have no google play transactions for today veery strateg

storm flumeBOT Sep 21, 2020, 12:40 AM

#

Please do not use languages other than English, @leaden latch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

viral wagon Sep 21, 2020, 12:46 AM

#

Olá tencent

#

Quando o pubg volta ao normal o servidor

sullen spear Sep 21, 2020, 12:55 AM

#

Hello please help me

polar marshBOT Sep 21, 2020, 12:56 AM

#

@sullen spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

civic pivot Sep 21, 2020, 1:15 AM

#

Cheaters every round here in europe server

#

Cheater wars looks like every single match more than 5 arab squads hacking very nice game

#

Keep eating their money and letting them use the cheats keep going this way useless pubg admins

#

All money spend for nothing

fair vale Sep 21, 2020, 1:26 AM

#

8 games in a row

#

And all of them got killed by a hacker

#

When are you gonna fix ur game

#

People will quit

#

F i x y o u r g a m e

#

I want to get all the points I lost from the hackers please

#

How can I do that

#

...

#

@sick shale

#

Please ping me when you reply

celest shadow Sep 21, 2020, 1:29 AM

#

Your lost points will be compensated only if the cheater that you reported is suspended, @fair vale. You will be notified via the in-game mail regarding this, please be patient on the matter.

fair vale Sep 21, 2020, 1:30 AM

#

And that will not happen

young shore Sep 21, 2020, 1:43 AM

#

@celest shadow what if the person we report ends up getting banned but we never get notified in mail

charred chasm Sep 21, 2020, 1:48 AM

#

You are a big company, and your daily income is millions and you cannot control the cheaters

#

I play 20 tiem it.s full of hackers

half heart Sep 21, 2020, 1:51 AM

#

All hackers are playing now too much ...

#

Someone can give me a mail for report

fresh egret Sep 21, 2020, 1:53 AM

#

📎 Snapshot_20200921063438.png 📎 Snapshot_20200921063417.png

#

Hacker

#

report dose nothing😡

polar marshBOT Sep 21, 2020, 1:55 AM

#

@solemn ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jade mason Sep 21, 2020, 2:07 AM

#

Please help me

placid sail Sep 21, 2020, 2:12 AM

#

Hello I have a problem

storm flumeBOT Sep 21, 2020, 2:13 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @jade mason @placid sail. Remember to read through #faq before asking questions in the support channels.

jade mason Sep 21, 2020, 2:14 AM

#

I have been waiting for 11 months You have not answered any questions

placid sail Sep 21, 2020, 2:15 AM

#

One of my social media accounts (Twitter) has been hacked.
Basically, I linked my account through three methods (email + Facebook + Twitter) and now I lost Twitter and I want you

#

to remove it from my account because the hacker is
trying to sabotage and disable my account
I can prove to you all the pictures and evidence that confirms you that my account has been hacked.
These are pictures that the sender sent to Emily when he changed his Twitter email
And I was unable to untie

vagrant forum Sep 21, 2020, 2:16 AM

#

Please contact the in-game customer service for that, @placid sail. We cannot do anything about account related issue on Discord.

storm flumeBOT Sep 21, 2020, 2:16 AM

#

You can contact the customer service via the game settings, @placid sail. Refer to subpoint 5.3 in #faq for further instructions.

placid sail Sep 21, 2020, 2:17 AM

#

I cannot enter the account when I log in to Facebook, he is entering Twitter

#

In order to prevent his entry, I logged into the account in an old version so that he could not log in until my problem was over

#

I sent more than one message to the e-mail, but to no avail and no response

polar marshBOT Sep 21, 2020, 2:18 AM

#

@jade mason:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum Sep 21, 2020, 2:19 AM

#

Use the help button on the login screen to contact the customer service, @placid sail.

clear berry Sep 21, 2020, 2:19 AM

#

I have a problem but I am not sure if its bug or game just designed that way lol

placid sail Sep 21, 2020, 2:20 AM

#

Can I contact you via a second account?

#

Because I cannot enter the account

#

When I log in to the new version, the hacker will be able to log in via Twitter

clear berry Sep 21, 2020, 2:21 AM

#

I just put my peak on tap and scope disabled on peak and fire, My character automatically peaks out when i move joystick After I am done shooting while peaking left/right but when I peak and dont shoot, my character would stay in peaking position till I manually click on peak left/right again to peak out

#

Is this game bug or game just designed that way lol

storm flumeBOT Sep 21, 2020, 2:33 AM

#

Hello, @clear berry!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

south arrow Sep 21, 2020, 2:37 AM

#

📎 Screenshot_20200920_233231_com.tencent.ig.jpg

#

Sudamérica con 2700 de ping??

severe prairie Sep 21, 2020, 2:39 AM

#

i got 400-500 m/s ping in Asia Plese help me out i need support

sharp onyx Sep 21, 2020, 2:43 AM

#

How many people play PUBGM?
Give me a number (ik its in millions)

#

@storm willow

storm willow Sep 21, 2020, 2:46 AM

#

You can check in google @sharp onyx

#

I don’t know

sharp onyx Sep 21, 2020, 2:47 AM

#

amiannitoyou

civic axle Sep 21, 2020, 2:49 AM

#

How do i Remove email login from my acc? As i no longer have access to that particular email

#

3rd link^

sharp onyx Sep 21, 2020, 2:49 AM

#

Email unlink option is not available

civic axle Sep 21, 2020, 2:49 AM

#

Ikr. But there must be some way to get it done

#

@storm willow guide pls

sharp onyx Sep 21, 2020, 2:55 AM

#

There is. Contact in game customer support

polar marshBOT Sep 21, 2020, 3:00 AM

#

@high ruin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stable condor Sep 21, 2020, 3:01 AM

#

How to buy UC India

indigo stump Sep 21, 2020, 3:09 AM

#

📎 Screenshot_2020-09-20-15-29-13-417_com.tencent.ig.jpg

#

What is this

#

@everyone

storm flumeBOT Sep 21, 2020, 3:09 AM

#

Hello, @indigo stump!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

polar marshBOT Sep 21, 2020, 3:14 AM

#

@dusky sapphire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

south grove Sep 21, 2020, 3:36 AM

#

I am having problem with removing friends
I am unable to remove players from my friend list.
I have 110 friends in game but I cannot remove them why is this happening ?is it a bug or something ?

#

I am able to remove only those friends whom I don't want to remove

night cloak Sep 21, 2020, 3:37 AM

#

Why can you not remove ?

south grove Sep 21, 2020, 3:37 AM

#

Others are not showing in batch management

night cloak Sep 21, 2020, 3:37 AM

#

Are they Facebook friends?

south grove Sep 21, 2020, 3:37 AM

#

Yes

night cloak Sep 21, 2020, 3:38 AM

#

😉

south grove Sep 21, 2020, 3:38 AM

#

List is showing Facebook friends only to remove

night cloak Sep 21, 2020, 3:38 AM

#

Pretty sure there isn’t a way to remove Facebook friends.

south grove Sep 21, 2020, 3:38 AM

#

But I don't want to remove them

#

I want to remove ingame friends which is not happening

night cloak Sep 21, 2020, 3:38 AM

#

Please share a screen recording.

south grove Sep 21, 2020, 3:41 AM

#

Here only ?

night cloak Sep 21, 2020, 3:41 AM

#

@south grove unlink fb from game

#

@south grove yes share it here.

pine pivot Sep 21, 2020, 3:42 AM

#

Hello, can you help me

night cloak Sep 21, 2020, 3:42 AM

#

@pine pivot please state your issue.

polar marshBOT Sep 21, 2020, 3:44 AM

#

@pine pivot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 21, 2020, 3:47 AM

#

You can unlink one social media every 21 days to my understanding.

#

@strong valley Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

visual pulsar Sep 21, 2020, 3:58 AM

#

📎 PicsArt_09-16-02.03.36.jpg

slate plinth Sep 21, 2020, 4:01 AM

#

Can you pin the cheater reporting link in this channel? Searching for it is tiring. And I'm encountering one or two cheaters daily. It's really irritating to have your game ruined by these pricks.

storm flumeBOT Sep 21, 2020, 4:01 AM

#

Hello, @slate plinth!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Sep 21, 2020, 4:01 AM

#

@visual pulsar -> #old

#

@slate plinth feel free to copy and paste the link or refer to #faq subpoint 5.1 when you need the link. The “form” button takes you to the link.

📎 image0.png

slate plinth Sep 21, 2020, 4:04 AM

#

Thank you. Did that from machete's post. I was saying it'll.be helpful if you pin that post. Nevermind now. I've saved the link. I kinda use that every day now. Haha.

strong valley Sep 21, 2020, 4:04 AM

#

This guy using hack please ban this guy.

📎 Screenshot_2020-09-21-09-21-51-00_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2020-09-21-09-21-57-78_dac7cc7571c39b392df64923967cf7da.jpg

night cloak Sep 21, 2020, 4:04 AM

#

@strong valley Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

strong valley Sep 21, 2020, 4:05 AM

#

@night cloak I do bro

slate plinth Sep 21, 2020, 4:05 AM

#

@strong valley just scroll up two messages and report them. It's going to take a while for them to review all the reports. All we can do is wait.

night cloak Sep 21, 2020, 4:05 AM

#

@slate plinth sweet as, wish you the best!

polar marshBOT Sep 21, 2020, 4:07 AM

#

@urban topaz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert basin Sep 21, 2020, 4:12 AM

#

📎 20200920_231124.jpg 📎 20200920_231114.jpg

night cloak Sep 21, 2020, 4:13 AM

#

@desert basin Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

dark fable Sep 21, 2020, 4:20 AM

#

there is a new hack avilable for pubg m..if the hacker apply the hack in lobby then the wholeserver will freez.all other players connection lost. please stop this cheat

night cloak Sep 21, 2020, 4:23 AM

#

@dark fable please make the team aware of the this new hack via #old.

wise abyss Sep 21, 2020, 4:57 AM

#

there is a new hack avilable for pubg m..if the hacker apply the hack in lobby then the wholeserver will freez.all other players connection lost. please stop this cheat
@dark fable it's not a cheat it's a method and people can only do it in mobile or 3rd party emulators if they do in gameloop direct data change in 1 sec

polar marshBOT Sep 21, 2020, 4:57 AM

#

@wise abyss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wise abyss Sep 21, 2020, 5:01 AM

#

@torpid quail how can be redeem bonus rewards into uc

#

I have to take royal pass

#

18k bonus points just lying in the game not able to make a good use of it

#

😭

storm flumeBOT Sep 21, 2020, 5:01 AM

#

Please refer to this channel's pinned messages for further information, @wise abyss:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

polar marshBOT Sep 21, 2020, 5:02 AM

#

@spark marlin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wise abyss Sep 21, 2020, 5:03 AM

#

@clear spindle thanku means I can redeem 1800 uc soon

#

😀

clear spindle Sep 21, 2020, 5:03 AM

#

Yeah Soon ™️

wise abyss Sep 21, 2020, 5:04 AM

#

@clear spindle btw I have something interesting for u can I dm coz links not allowed here

clear spindle Sep 21, 2020, 5:04 AM

#

Sure.

strong valley Sep 21, 2020, 5:25 AM

#

Please ban this guy he is a hacker

📎 Screenshot_2020-09-21-10-06-10-09_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2020-09-21-10-06-19-85_dac7cc7571c39b392df64923967cf7da.jpg

night cloak Sep 21, 2020, 5:27 AM

#

Please stop repeating yourself, you’ve already been advised in how to report hackers, kindly wait patiently for the team to investigate your report.

storm flumeBOT Sep 21, 2020, 5:27 AM

#

Hello, @strong valley!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

strong valley Sep 21, 2020, 5:27 AM

#

@night cloak this is my 2nd report

#

@night cloak I played 100 match in solo FPP. 90+ I killed by hacker

#

@night cloak what I do ..

polar marshBOT Sep 21, 2020, 5:29 AM

#

@strong valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 21, 2020, 5:29 AM

#

@strong valley report, wait, banned if they’re hacking.

bleak void Sep 21, 2020, 5:35 AM

#

Why 90 fps is not working on REALME X2 PRO?

storm flumeBOT Sep 21, 2020, 5:41 AM

#

Hello, @glossy zenith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT Sep 21, 2020, 5:41 AM

#

@tawny radish:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 21, 2020, 5:47 AM

#

@bleak void currently not available for that device.

#

hi

#

any idea of unban pubg mobile in india

strong valley Sep 21, 2020, 5:47 AM

#

📎 Screenshot_2020-09-21-11-14-53-26.jpg

night cloak Sep 21, 2020, 5:48 AM

#

@strong valley report him on all respective platforms.

#

ok

slim raft Sep 21, 2020, 5:48 AM

#

@night cloak Any idea about pubg unban in India?

night cloak Sep 21, 2020, 5:49 AM

#

Y

#

Because there’s no information.

#

but tencent said that

#

Where ?

polar marshBOT Sep 21, 2020, 5:49 AM

#

@strong valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 21, 2020, 5:49 AM

#

they are going to create a new version

#

for pubg mobile

#

Where ?
@night cloak

#

indian*

#

YOU know sevou

#

the gamer

#

youtube channel

hollow cargo Sep 21, 2020, 5:50 AM

#

@night cloak Yes

night cloak Sep 21, 2020, 5:50 AM

#

His words are not an official source.

#

he had said that

lavish nimbus Sep 21, 2020, 5:50 AM

#

they are going to create a new version
@night cloak wait for official news

night cloak Sep 21, 2020, 5:51 AM

#

tencent spoke to indian government

#

@night cloak wait for official news
@lavish nimbus yeah actually right

#

ok

#

There no official news, kindly wait for an official announcement.

#

thanks

#

There no official news, kindly wait for an official announcement.
@night cloak ok

lavish nimbus Sep 21, 2020, 5:51 AM

#

tencent spoke to indian government
@night cloak pubg broke partnership with Tencent for India only

night cloak Sep 21, 2020, 5:51 AM

#

yes

#

ik

#

@night cloak pubg broke partnership with Tencent for India only
@lavish nimbus yeah

#

thanks

lavish nimbus Sep 21, 2020, 5:52 AM

#

it takes time so please wait

night cloak Sep 21, 2020, 5:52 AM

#

ok

#

no problem

lavish nimbus Sep 21, 2020, 5:52 AM

#

play game until servers are down and enjoy game

slim raft Sep 21, 2020, 5:53 AM

#

@night cloak Really...! PUBG broke partnership with Tencent ??

#

Is it real?

lavish nimbus Sep 21, 2020, 5:53 AM

#

@night cloak Really...! PUBG broke partnership with Tencent ??
@slim raft it came in Indian news and I guess he dont have idea about that as he is not PUBG official

mortal pewter Sep 21, 2020, 5:54 AM

#

Is there any new redeem codes

lavish nimbus Sep 21, 2020, 5:54 AM

#

no most of them are used

slim raft Sep 21, 2020, 5:54 AM

#

@slim raft it came in Indian news and I guess he dont have idea about that as he is not PUBG official
@lavish nimbus okay!

mortal pewter Sep 21, 2020, 5:55 AM

#

Is it real?
@slim raft
It is real in india
Don't know about other countries

wispy solar Sep 21, 2020, 5:57 AM

#

PUBG corp DID broke partnership with Tencent and took away published rights from Tencent,they announced this on PUBG corp website and on pubgKr instagram handle!!

thorn terrace Sep 21, 2020, 5:57 AM

#

PUBG cant even off server freez haking

#

Shame

lavish nimbus Sep 21, 2020, 5:58 AM

#

PUBG cant even off server freez haking
@thorn terrace it takes some time to create code and manage bugs

celest shadow Sep 21, 2020, 6:03 AM

#

@thorn terrace, kindly send a feedback report in #old. Please include the following:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

supple oxide Sep 21, 2020, 6:06 AM

#

my ingame voice is too low my friends are not hearing my voice plz help

celest shadow Sep 21, 2020, 6:07 AM

#

Can you send a screenshot of your Audio settings, @supple oxide?

supple oxide Sep 21, 2020, 6:07 AM

#

from where

#

i am from emulaor

celest shadow Sep 21, 2020, 6:08 AM

#

Under your game settings, @supple oxide.

storm flumeBOT Sep 21, 2020, 6:08 AM

#

You can now access #emulator-chat and #emulator-support, @supple oxide. Revert this at any time by sending .emulator in #481204134859505684.

agile canopy Sep 21, 2020, 6:09 AM

#

These bugs

#

Game crashes while spectating

night cloak Sep 21, 2020, 6:10 AM

#

@agile canopy Kindly created a detailed report in #old.

agile canopy Sep 21, 2020, 6:10 AM

#

and on the continue screen

supple oxide Sep 21, 2020, 6:12 AM

#

📎 audo.PNG

celest shadow Sep 21, 2020, 6:13 AM

#

Kindly use #emulator-support instead, @supple oxide.

night cloak Sep 21, 2020, 6:21 AM

#

Our African server is gone what’s happening us South Africans are struggling with 200 ping and hackers in Europe server please bring our server back

real compass Sep 21, 2020, 6:24 AM

#

;(

night cloak Sep 21, 2020, 6:27 AM

#

@night cloak -> #old

unreal mantle Sep 21, 2020, 6:31 AM

#

@night cloak please help me

polar marshBOT Sep 21, 2020, 6:31 AM

#

@dire wind:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@unreal mantle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fresh pelican Sep 21, 2020, 6:37 AM

#

@polar marsh help

night cloak Sep 21, 2020, 6:41 AM

#

@fresh pelican please state your issue.

brazen pecan Sep 21, 2020, 6:42 AM

#

@polar marsh @night cloak Will we get back our pubgm account when indian version will come??

amber cedar Sep 21, 2020, 6:48 AM

#

Lets see when indian pubgm come then we will know@brazen pecan

storm flumeBOT Sep 21, 2020, 6:49 AM

#

We provide support only for the global English version of PUBG MOBILE here.

amber cedar Sep 21, 2020, 6:49 AM

#

If it will come i think we will get back our.😀

little steeple Sep 21, 2020, 6:54 AM

#

My friend updated pubg from tap tap will his account get ban

#

Reply pla

#

*pls

night cloak Sep 21, 2020, 6:55 AM

#

It’s very likely, as it’s a third party App Store not safe at all, @little steeple.

ebon summit Sep 21, 2020, 6:56 AM

#

Hı moderatör

little steeple Sep 21, 2020, 6:57 AM

#

Hı moderatör
@ebon summit bro chat in #pubg-mobile

#

@night cloak if he uninstall and install again from playstore will he get

storm flumeBOT Sep 21, 2020, 6:59 AM

#

Use of unauthorized third-party software or methods, @ebon summit, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT Sep 21, 2020, 6:59 AM

#

@ebon summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 21, 2020, 7:02 AM

#

@little steeple I cannot guarantee that 100% but it is best that he does uninstall and reinstall from the playstore or App Store.

remote portal Sep 21, 2020, 7:06 AM

#

👍

brisk knot Sep 21, 2020, 7:09 AM

#

When bonus challenge come?

sick shale Sep 21, 2020, 7:10 AM

#

@brisk knot
Please refer to this channel's pinned messages for further information:

▪︎ PC: Click on the pin icon located in the top-right of the channel.
▪︎ Mobile: Click on the channel name and select Pins located at the top.

brisk knot Sep 21, 2020, 7:10 AM

#

There is no official news will come from pubg mobile regarding to bonus challenge@sick shale

sick shale Sep 21, 2020, 7:11 AM

#

@brisk knot check pinned messages, it's from CS

rotund pike Sep 21, 2020, 7:11 AM

#

Where is bonus challenge option

#

Still I couldn’t get it

brisk knot Sep 21, 2020, 7:13 AM

#

@rotund pike check pin msg maybe on pin msg you will see bc option👍

rotund pike Sep 21, 2020, 7:15 AM

#

No there’s no info regarding bonus challenge

night cloak Sep 21, 2020, 7:18 AM

#

@rotund pike https://cdn.discordapp.com/attachments/675100185994723339/753596191593332796/20200910_154111.jpg

raw furnace Sep 21, 2020, 7:20 AM

#

plz give me pakistan server link i cant find link from guidelines

night cloak Sep 21, 2020, 7:21 AM

#

I know this is kind of a stupid question, but how do you unfriend people with the new UI layout?

flat jacinth Sep 21, 2020, 7:22 AM

#

مرحبا

storm flumeBOT Sep 21, 2020, 7:22 AM

#

Please do not use languages other than English, @flat jacinth. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

bright crater Sep 21, 2020, 7:22 AM

#

I need india discord

#

@storm flume

sonic dew Sep 21, 2020, 7:22 AM

#

Open friend invitation bar ... press on 3 line icon... you batch manage @night cloak

bright crater Sep 21, 2020, 7:23 AM

#

Ham tum

night cloak Sep 21, 2020, 7:23 AM

#

Open friend invitation bar ... press on 3 line icon... you batch manage @night cloak
@sonic dew Ah ok, thank you!

sonic dew Sep 21, 2020, 7:23 AM

#

Welcome 🙏 @night cloak

bright crater Sep 21, 2020, 7:23 AM

#

Help

sonic dew Sep 21, 2020, 7:24 AM

#

Is infection mode coming to pubgm in October?

night cloak Sep 21, 2020, 7:24 AM

#

@bright crater feel free to use google for the India server invite.

#

@sonic dew

📎 image0.jpg

sonic dew Sep 21, 2020, 7:25 AM

#

Wow 🤩 great 👍 @night cloak

lunar pike Sep 21, 2020, 7:26 AM

#

Is it possible to reach 100rp level by only completing weekly missions?

night cloak Sep 21, 2020, 7:26 AM

#

@lunar pike no.

alpine wyvern Sep 21, 2020, 7:26 AM

#

When pubg is going to unban in india?

night cloak Sep 21, 2020, 7:27 AM

#

@alpine wyvern no information.

sonic dew Sep 21, 2020, 7:30 AM

#

Any information abt crew challenge starts?

night cloak Sep 21, 2020, 7:30 AM

#

@sonic dew not yet.

sonic dew Sep 21, 2020, 7:30 AM

#

Ok

night cloak Sep 21, 2020, 7:31 AM

#

@sonic dew keep an eye on in game events.

glass flare Sep 21, 2020, 7:31 AM

#

@night cloak

night cloak Sep 21, 2020, 7:32 AM

#

Yes ?

glass flare Sep 21, 2020, 7:32 AM

#

I recently updated to ios14 and now when i open ingame mic it lowers the ingame sounds

night cloak Sep 21, 2020, 7:33 AM

#

@glass flare that query has been reported serval times now, Kindly created a detailed report in #old. Please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

thorn terrace Sep 21, 2020, 7:35 AM

#

Tell me one thin... Server stop is cheat or pubg problem?

#

Server free ze

#

Is it cheat or pubg bug?

night cloak Sep 21, 2020, 7:36 AM

#

Unknown at the moment, I’d assume it’s hackers but it could also be the servers.

thorn terrace Sep 21, 2020, 7:36 AM

#

That time bot can kill you. But you can't move. 😩

#

Pushing to conqueror first of all so much cheater.. And now this free ze problem 😩

night cloak Sep 21, 2020, 7:37 AM

#

Feel free to let your frustrations known via #old, @thorn terrace.

#

Any news about bonus challenge?

#

When bonus challenge will be available?

#

@night cloak https://cdn.discordapp.com/attachments/675100185994723339/753596191593332796/20200910_154111.jpg.

#

No ETA.

#

@night cloak thank you.

indigo storm Sep 21, 2020, 7:43 AM

#

When will be bonus challenge available

night cloak Sep 21, 2020, 7:43 AM

#

@indigo storm https://cdn.discordapp.com/attachments/675100185994723339/753596191593332796/20200910_154111.jpg, currently no ETA.

strange meteor Sep 21, 2020, 7:44 AM

#

How to report hacker in discord ?

night cloak Sep 21, 2020, 7:44 AM

#

@strange meteor Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

strange meteor Sep 21, 2020, 7:46 AM

#

Thank you @night cloak

lean path Sep 21, 2020, 7:53 AM

#

Why is the bonus reward section not opening?

storm flumeBOT Sep 21, 2020, 7:53 AM

#

Please refer to this channel's pinned messages for further information, @lean path:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

marsh sage Sep 21, 2020, 7:56 AM

#

@storm willow I can't paste anything in iOS in PUBG Mobile.

night cloak Sep 21, 2020, 7:56 AM

#

@marsh sage that’s because the feature was disabled by Apple them self.

storm willow Sep 21, 2020, 7:56 AM

#

iOS privacy. Can’t do anything

marsh sage Sep 21, 2020, 7:56 AM

#

why

storm willow Sep 21, 2020, 7:57 AM

#

You may try using third party keyboard

marsh sage Sep 21, 2020, 7:57 AM

#

ok

storm willow Sep 21, 2020, 7:58 AM

#

If For name change - add them to keyboard shortcuts and use that to paste ingame

night cloak Sep 21, 2020, 7:58 AM

#

#old message for further instruction on what storm breaker just suggested.

marsh sage Sep 21, 2020, 7:58 AM

#

Is using third party keyboard safe?

night cloak Sep 21, 2020, 7:59 AM

#

If it wasn’t safe it wouldn’t be recommended.

marsh sage Sep 21, 2020, 7:59 AM

#

ok

cerulean sparrow Sep 21, 2020, 8:01 AM

#

@everyone how to play bonus challenge

storm flumeBOT Sep 21, 2020, 8:01 AM

#

Please refer to this channel's pinned messages for further information, @cerulean sparrow:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

spring zephyr Sep 21, 2020, 8:01 AM

#

You can't play it right now, check pinned messages if you are wondering why.

storm willow Sep 21, 2020, 8:02 AM

#

@marsh sage yes anything from Apple AppStore

marsh sage Sep 21, 2020, 8:03 AM

#

ok

night cloak Sep 21, 2020, 8:07 AM

#

any help i have high ping {MS}

#

@night cloak have you tried a different internet connection ?

#

no i have 1 have internet connection

#

Try restarting your router.

polar marshBOT Sep 21, 2020, 8:11 AM

#

@dapper pivot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@true rock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

radiant yacht Sep 21, 2020, 8:17 AM

#

Is installing pubg mobile from tap tap app illegal

night cloak Sep 21, 2020, 8:19 AM

#

@radiant yacht it’s a third party App Store, can results in your account being suspended.

radiant yacht Sep 21, 2020, 8:22 AM

#

Ok

raw furnace Sep 21, 2020, 8:22 AM

#

i cant find pakistan server in guidelines

#

give me linnk

prime grove Sep 21, 2020, 8:23 AM

#

How to download pubg mobile

night cloak Sep 21, 2020, 8:23 AM

#

@raw furnace refer to #735483472432594994 subpoint 3.1.

#

@prime grove via your App Store or www.pubgmobile.com

simple birch Sep 21, 2020, 8:24 AM

#

If I downloaded only apk and installed obb from ingame. will I get ban?

sudden sable Sep 21, 2020, 8:24 AM

#

Hello,
My pubg Account is hacked couple of weeks ago i got my social media account back but it seems Hacker unlinked my social media Accounts any chance to get back my account.

raw furnace Sep 21, 2020, 8:24 AM

#

thanku bro

night cloak Sep 21, 2020, 8:25 AM

#

@sudden sable can you access your PUBGM account ?

polar marshBOT Sep 21, 2020, 8:25 AM

#

@terse yarrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sudden sable Sep 21, 2020, 8:25 AM

#

No I can't as game taking with new game Account

#

I mean i only can create new game Account with those old social media account

night cloak Sep 21, 2020, 8:27 AM

#

@sudden sable you can try in game support but I’m certain they cannot help you if you do not have access to your account anymore.

sudden sable Sep 21, 2020, 8:28 AM

#

I did that's why i came here so that means i have lost my account permanently 😞 i invested like 1000s of hours on it and money

night cloak Sep 21, 2020, 8:30 AM

#

@sudden sable Account responsibility is something I wish I could tell everyone before it happens, take this as a very hard lesson, you can always try in game support but it doesn’t look promising.

storm flumeBOT Sep 21, 2020, 8:31 AM

#

You can contact the customer service via the game settings, @sudden sable. Refer to subpoint 5.3 in #faq for further instructions.

sudden sable Sep 21, 2020, 8:31 AM

#

I can see Hacker playing with Account and also he accept freind request from my another Account it's ridiculous to see

simple birch Sep 21, 2020, 8:37 AM

#

If I download the obb from the pubg mobile apk using wifi. Will I get ban?

potent flint Sep 21, 2020, 8:38 AM

#

Whens the mountain dew n black pink event comig?

night cloak Sep 21, 2020, 8:38 AM

#

@simple birch it’s best you just install the full file from a App Store or www.pubgmobile.com

gusty thorn Sep 21, 2020, 8:39 AM

#

some indian player uses vpn to get in pubgm and team-kills everyone and even if they gets reported nothing happens wtf is this?

celest shadow Sep 21, 2020, 8:40 AM

#

@potent flint, kindly refer to #news. The Mountain Dew x PUBG MOBILE event arrives on 22nd September!

No information or ETA on the BLACKPINK x PUBG MOBILE event however.

gusty thorn Sep 21, 2020, 8:40 AM

#

these indian kids are way to toxic for no reason

night cloak Sep 21, 2020, 8:40 AM

#

@gusty thorn please use the in game reporting system.

potent flint Sep 21, 2020, 8:40 AM

#

@celest shadow is it just me or everyone has been getting the black pink themed airdrops in lobby

gusty thorn Sep 21, 2020, 8:40 AM

#

@night cloak i did nothing happened

celest shadow Sep 21, 2020, 8:41 AM

#

@potent flint, everyone has it.

night cloak Sep 21, 2020, 8:41 AM

#

Team killing won’t permanently ban them it’ll take merit/freeze them for the rest of the match.

gusty thorn Sep 21, 2020, 8:41 AM

#

i know

potent flint Sep 21, 2020, 8:41 AM

#

these indian kids are way to toxic for no reason
@gusty thorn

India has a population above 1 Billion, u cant blame the whole country for the mistake of a few people

night cloak Sep 21, 2020, 8:42 AM

#

Unfortunately people bypassing that ban isn’t something we can control, we just have to wait for the Indian government to fully hard ban the game in there country.

polar marshBOT Sep 21, 2020, 8:42 AM

#

@gusty thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

potent flint Sep 21, 2020, 8:43 AM

#

@gusty thorn Fun Fact , if they kill u in a match just go report them for griefing in the same match which will end up freezing them

#

This will only happen if they were the one who naded u first

grave spear Sep 21, 2020, 8:44 AM

#

مرحبا

storm flumeBOT Sep 21, 2020, 8:44 AM

#

Please do not use languages other than English, @grave spear. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

grave spear Sep 21, 2020, 8:45 AM

#

Hi

#

I need help

storm flumeBOT Sep 21, 2020, 8:45 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @grave spear. Remember to read through #faq before asking questions in the support channels.

night cloak Sep 21, 2020, 8:46 AM

#

@grave spear, Hello how may we help you ?

grave spear Sep 21, 2020, 8:47 AM

#

I sent to pupg support about some one hacked my account but no body answering me

night cloak Sep 21, 2020, 8:47 AM

#

@grave spear send a screenshot of the last message they’ve sent you.

queen shadow Sep 21, 2020, 8:48 AM

#

@Error403 Crew Challenge When come ?

grave spear Sep 21, 2020, 8:48 AM

#

📎 image0.png

queen shadow Sep 21, 2020, 8:48 AM

#

@lime juniper

night cloak Sep 21, 2020, 8:48 AM

#

@queen shadow no ETA.

#

@grave spear I’m not sure what they said Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

#

They’ll answer you eventually.

#

@queen shadow please avoid mentioning the community team.

waxen yarrow Sep 21, 2020, 8:49 AM

#

Someone has linked his email with my account and I need to unlink asap

night cloak Sep 21, 2020, 8:49 AM

#

@waxen yarrow can you still access your account ?

waxen yarrow Sep 21, 2020, 8:49 AM

#

@night cloak yes

grave spear Sep 21, 2020, 8:50 AM

#

Tanks for all but another person he play by my account

night cloak Sep 21, 2020, 8:50 AM

#

@waxen yarrow contact in game support and follow the steps on the screenshot provided below.

📎 image0.png

grave spear Sep 21, 2020, 8:50 AM

#

I hope to help me soon👍

waxen yarrow Sep 21, 2020, 8:51 AM

#

This is what they send me

📎 Screenshot_20200921-012656.jpg 📎 Screenshot_20200921-012701.jpg 📎 Screenshot_20200921-012646__01.jpg

#

@night cloak

night cloak Sep 21, 2020, 8:52 AM

#

Do you match the requirements listed ?

waxen yarrow Sep 21, 2020, 8:53 AM

#

No I did only to unlink email address from my account

queen shadow Sep 21, 2020, 8:53 AM

#

@night cloak What ?

#

Crew Challenge Coming Date

waxen yarrow Sep 21, 2020, 8:54 AM

#

@night cloak is there any other way to solve

night cloak Sep 21, 2020, 8:54 AM

#

Only in game support can help with account related issues.

queen shadow Sep 21, 2020, 8:55 AM

#

OKK

night cloak Sep 21, 2020, 8:55 AM

#

@queen shadow no ETA.
ETA means (estimated time available.)

queen shadow Sep 21, 2020, 8:55 AM

#

My Achievement Glitch , Can You Help me ?

night cloak Sep 21, 2020, 8:56 AM

#

Which achievement?

waxen yarrow Sep 21, 2020, 8:56 AM

#

@night cloak even they are also not helping cs team

queen shadow Sep 21, 2020, 8:56 AM

#

Wite

night cloak Sep 21, 2020, 8:56 AM

#

@queen shadow screenshot of the achievement please ?

#

@waxen yarrow if you explain your issue correctly they’ll help.

waxen yarrow Sep 21, 2020, 8:59 AM

#

I have explained everything and they send me how to unlink social media account from my account....and I want to unlink only EMAIL ADDRESS AND PHONE NO. FEOM MY ACCOUNT@night cloak

brisk knot Sep 21, 2020, 9:02 AM

#

?

📎 IMG_20200921_143203_991.jpg

torpid nimbus Sep 21, 2020, 9:08 AM

#

Bonus challenge return date?@night cloak

celest shadow Sep 21, 2020, 9:15 AM

#

@torpid nimbus

📎 20200910_154111.jpg

storm flumeBOT Sep 21, 2020, 9:21 AM

#

You can contact the customer service via the game settings, @brisk knot. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Sep 21, 2020, 9:21 AM

#

@night cloak server issue in pakistan.

stable swift Sep 21, 2020, 9:21 AM

#

In my country INDIA pubgm was banned.soI have installed through apkpure app for new era versio.still not shows any error or glitch it's stiilll working and my question is its goes to ban or not???

night cloak Sep 21, 2020, 9:22 AM

#

Dont use 3rd party apps.

stable swift Sep 21, 2020, 9:22 AM

#

Than how can i download😫

celest shadow Sep 21, 2020, 9:22 AM

#

Please download the game from your Google Play Store/AppStore or from the official website, @stable swift. We do not recommend downloading the game from third-party websites.

stable swift Sep 21, 2020, 9:22 AM

#

My android version is 10

night cloak Sep 21, 2020, 9:23 AM

#

Help me out please. when will the server issue in pakistan get resolved?

torpid nimbus Sep 21, 2020, 9:24 AM

#

@celest shadow pubg was already removed from play store in india

calm fractal Sep 21, 2020, 9:25 AM

#

I have iPhone and i cant hear my team

wicked timber Sep 21, 2020, 9:27 AM

#

Reliance Jio Blocking PUBG Mobile Servers

#

Try Other Internet. You'll Be Fine

umbral harness Sep 21, 2020, 9:31 AM

#

Have Tencent shifted their base

queen shadow Sep 21, 2020, 9:32 AM

#

Hello @night cloak

spring zephyr Sep 21, 2020, 9:32 AM

#

@night cloak They are already aware about that. You can join the Pakistan server for further info. Link in #735483472432594994 (subpoint 3.1)

#

@queen shadow Mind explaining your issue?

umbral harness Sep 21, 2020, 9:33 AM

#

@spring zephyr hello

queen shadow Sep 21, 2020, 9:33 AM

#

My Achievements Is Glitch

spring zephyr Sep 21, 2020, 9:33 AM

#

@queen shadow I don't see anything wrong in that picture that you just shared.

#

@umbral harness yes?

umbral harness Sep 21, 2020, 9:34 AM

#

Do pubg kr have discord

spring zephyr Sep 21, 2020, 9:34 AM

#

@umbral harness Unfortunately, no. You can contact in-game customer service if you need any support regarding that version of PUBGM. We provide support only for the global English version of PUBG MOBILE here.

umbral harness Sep 21, 2020, 9:35 AM

#

Okk

queen shadow Sep 21, 2020, 9:35 AM

#

No bro my Jinxed 3 Compiled but Jinxed 2 Not Compilet Few Month Problem

umbral harness Sep 21, 2020, 9:35 AM

#

@spring zephyr @spring zephyr I know brother that u guys can't help with Ben but I want to collect little info about it from u guys

spring zephyr Sep 21, 2020, 9:36 AM

#

@queen shadow Read it again carefully. The achievement Jinxed 2 is for Legendary items, and the achievement Jinxed 3 is for Mythic items.

umbral harness Sep 21, 2020, 9:37 AM

#

@spring zephyr what happen

spring zephyr Sep 21, 2020, 9:37 AM

#

@umbral harness You got banned?

novel sable Sep 21, 2020, 9:37 AM

#

Hello can i post a video regarding a issue

umbral harness Sep 21, 2020, 9:37 AM

#

@spring zephyr yeah I want to ask few questions

polar marshBOT Sep 21, 2020, 9:37 AM

#

@umbral harness:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

queen shadow Sep 21, 2020, 9:38 AM

#

🤔

spring zephyr Sep 21, 2020, 9:38 AM

#

@novel sable If you want to report a bug, just upload the video of YouTube and put the link in #old with detailed explanation.

novel sable Sep 21, 2020, 9:39 AM

#

Im having a good green ping in lobby and suddenly it gets yellow and red in the match so i have recorded it where can i show you?

#

The issue is from 15 sept and I'm tired of getting a high ping and dying because of it even in a good internet connection please help me

spring zephyr Sep 21, 2020, 9:40 AM

#

@novel sable https://discordapp.com/channels/393088095840370689/481200416349224980/743395803896217660

night cloak Sep 21, 2020, 9:50 AM

#

hi

storm flumeBOT Sep 21, 2020, 9:50 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak Sep 21, 2020, 9:50 AM

#

anyway for playing PUBG MOBILE IN INDIA

pale yew Sep 21, 2020, 9:50 AM

#

@polar marsh i redeem 300 uc from bonus challenge on 1 September and its 21 still i not receive my uc or battle coins back
When i receive my uc

My user id is 555366447
Device - REALME 5 PRO 6GB
Cellular JIO 4G
Country INDIA

HELP ME

storm flumeBOT Sep 21, 2020, 9:51 AM

#

You can contact the customer service via the game settings, @pale yew. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Sep 21, 2020, 9:51 AM

#

anyway for downloading pubg mobile in INDIA

pale yew Sep 21, 2020, 9:51 AM

#

@storm flume i try to contact them but there was no response from team

storm flumeBOT Sep 21, 2020, 9:54 AM

#

Please refer to subpoint 5.4 in #faq for further information, @pale yew. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

pale yew Sep 21, 2020, 9:56 AM

#

@storm flume i send mail to customer support on 7 September and today is 21 and still i not receive any help
There is no response

spring zephyr Sep 21, 2020, 9:57 AM

#

@pale yew Contact in-game customer service, not through mail suspicious

fading valley Sep 21, 2020, 9:57 AM

#

Help mere I'd par OTP nahi aa raha hai

storm flumeBOT Sep 21, 2020, 9:57 AM

#

You can contact the customer service via the game settings, @pale yew. Refer to subpoint 5.3 in #faq for further instructions.

#

Please do not use languages other than English, @fading valley. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

pale yew Sep 21, 2020, 9:58 AM

#

@storm flume there was no response from customer support idiot

fading valley Sep 21, 2020, 9:59 AM

#

Hey I want to login with gmail but OTP is not coming...

#

📎 Screenshot_2020-09-21-15-31-19-749_com.tencent.ig.jpg

spring zephyr Sep 21, 2020, 10:02 AM

#

@fading valley Try again after some time, make sure that you have a stable internet connection and you are providing the correct info.

fading valley Sep 21, 2020, 10:05 AM

#

In morning OTP was coming but this time , OTP is not coming

#

Someone taken my I'd...

#

@spring zephyr

rigid wraith Sep 21, 2020, 10:10 AM

#

My account got hacked and hacker linked his email.

#

In it

#

I secured both social medias

storm flumeBOT Sep 21, 2020, 10:10 AM

#

You can contact the customer service via the game settings, @rigid wraith. Refer to subpoint 5.3 in #faq for further instructions.

rigid wraith Sep 21, 2020, 10:10 AM

#

But have that email.

#

I contacted they told me they registered my details .

#

And no replay for 10 days.

vagrant onyx Sep 21, 2020, 10:11 AM

#

@rigid wraith you cant unlink email log in for now

rigid wraith Sep 21, 2020, 10:11 AM

#

If customer support can?

#

They won't do it?

polar marshBOT Sep 21, 2020, 10:12 AM

#

@magic viper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant onyx Sep 21, 2020, 10:12 AM

#

@rigid wraith try
but we still not have a way to unlink that email

rigid wraith Sep 21, 2020, 10:12 AM

#

We can't I know

odd pebble Sep 21, 2020, 10:12 AM

#

How to unfriend in New update😾

rigid wraith Sep 21, 2020, 10:12 AM

#

But pubg team can do right?

vagrant onyx Sep 21, 2020, 10:13 AM

#

@odd pebble after pressing the friend list press the 3 line par than tab on batch manage
its will let you choice

clear spindle Sep 21, 2020, 10:13 AM

#

Contact in-game customer service, @rigid wraith they'll be able to help you.

rigid wraith Sep 21, 2020, 10:13 AM

#

I contacted but

#

No one is replaying

#

About 10 days

#

Please help me otherwise I will lose my account.

vagrant onyx Sep 21, 2020, 10:14 AM

#

@rigid wraith make a new ticket or new conversation

#

👍🏼

rigid wraith Sep 21, 2020, 10:14 AM

#

No option.

clear spindle Sep 21, 2020, 10:14 AM

#

Follow this @rigid wraith : https://cdn.discordapp.com/attachments/481200416349224980/755060853409054749/example.webp

odd pebble Sep 21, 2020, 10:14 AM

#

@vagrant onyx Thanks man PubgmSmart

rigid wraith Sep 21, 2020, 10:15 AM

#

Wait i will show you.

calm fractal Sep 21, 2020, 10:15 AM

#

I cant hear my team on my iPhone whi

rigid wraith Sep 21, 2020, 10:15 AM

#

Bro they unlinked you hacked socila media?

vagrant onyx Sep 21, 2020, 10:15 AM

#

I cant hear my team on my iPhone whi
@calm fractal does its work other time ?

#

Or only 1 time happen ?

rigid wraith Sep 21, 2020, 10:15 AM

#

@clear spindle

calm fractal Sep 21, 2020, 10:16 AM

#

@vagrant onyx yesterday it wasn’t anything today i open the game i cant listen my teammates on loaby or in a game

vagrant onyx Sep 21, 2020, 10:18 AM

#

@calm fractal so its was working before 👍🏼
pls check device settings and you have grant access to the mic ( voice settings ) and you can do rest all settings from your device settings , also log out your acc
Do repair > rest all settings ,
you can try other opening but i do not recommended you to do that
cause you might have to download game files again

night cloak Sep 21, 2020, 10:18 AM

#

Hello sup?

rigid wraith Sep 21, 2020, 10:18 AM

#

📎 Screenshot_2020-09-21-15-48-14-833_com.tencent.ig.png

#

No replay

vagrant onyx Sep 21, 2020, 10:19 AM

#

Hello sup?
@night cloak hey
what the issue

rigid wraith Sep 21, 2020, 10:19 AM

#

Today 21

storm flumeBOT Sep 21, 2020, 10:19 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

clear spindle Sep 21, 2020, 10:19 AM

#

Wait patiently @rigid wraith

rigid wraith Sep 21, 2020, 10:19 AM

#

Till no replay and no actions.

clear spindle Sep 21, 2020, 10:19 AM

#

Or try contacting again.

rigid wraith Sep 21, 2020, 10:19 AM

#

@clear spindle how many days?

#

Take?

clear spindle Sep 21, 2020, 10:20 AM

#

Wait for a week or two. Then contact again.

vagrant onyx Sep 21, 2020, 10:20 AM

#

@rigid wraith if you want old time before revoke access of account might take up to 90 days

rigid wraith Sep 21, 2020, 10:21 AM

#

Worst support from pubg team.

#

I think supercell other teams will replay and do a quick action.

clear spindle Sep 21, 2020, 10:21 AM

#

Ok.

vagrant onyx Sep 21, 2020, 10:22 AM

#

Worst support from pubg team.
@rigid wraith maybe you have to wait a lot of time
cause of the hug amount of support and ticket

#

Your acc is your own responsibly

rigid wraith Sep 21, 2020, 10:22 AM

#

Can we have to contact a admin or support agent directly

#

Through any social media?

night cloak Sep 21, 2020, 10:22 AM

#

@vagrant onyx my pubgm account is linked with twitter and facebook .. someone hacked the twitter snd loged in .. then the pubg account got banned for 10 years cuz 2 people log in from different location ... is it possible to ubann it or no need to try ?

vagrant onyx Sep 21, 2020, 10:23 AM

#

remember not to share acc info , log in your acc into scam website , fall down into fraud @rigid wraith

polar marshBOT Sep 21, 2020, 10:23 AM

#

@dark nacelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant onyx Sep 21, 2020, 10:24 AM

#

@night cloak contact customer service they might help

polar marshBOT Sep 21, 2020, 10:24 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clear spindle Sep 21, 2020, 10:25 AM

#

We Discord staffs are not affiliated with the in-game customer service, @rigid wraith you need to contact via in-game customer service.

storm flumeBOT Sep 21, 2020, 10:25 AM

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

#

We are unable to provide assistance if you do not ask a question or state a problem, @spiral burrow. Remember to read through #faq before asking questions in the support channels.

#

Please do not use languages other than English, @orchid flame. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT Sep 21, 2020, 10:29 AM

#

@orchid flame:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

honest rampart Sep 21, 2020, 10:29 AM

#

pubg servers aint working just lagging and here you have been killed by a bot

storm flumeBOT Sep 21, 2020, 10:30 AM

#

Please refer to this channel's pinned messages for further information, @honest rampart:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

rigid wraith Sep 21, 2020, 10:31 AM

#

Please unlink the hackers email ASAP.

storm flumeBOT Sep 21, 2020, 10:32 AM

#

You can contact the customer service via the game settings, @rigid wraith. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Sep 21, 2020, 10:35 AM

#

hello one of my friend used hacks he used sharpshooter to go conquer in 5 days

#

i wanna reported him

tender sparrow Sep 21, 2020, 10:35 AM

#

What this mean

📎 image0.png

night cloak Sep 21, 2020, 10:35 AM

#

in his pfp he posted this

📎 image0.png

#

thats sharpshooter

rigid wraith Sep 21, 2020, 10:36 AM

#

@storm flume I already contacted and no replay.

#

From them.

polar marshBOT Sep 21, 2020, 10:37 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rigid wraith Sep 21, 2020, 10:37 AM

#

My account is important for me please help me ASAP.

cunning ruin Sep 21, 2020, 10:40 AM

#

Any mod?

#

What the hell is wrong with the servers omh

#

I can't fricking play at all

#

Did a tdm and people are teleporting and I can't peak and it shows me out of cover always

hidden harness Sep 21, 2020, 10:41 AM

#

📎 Screenshot_20200921-160640801.jpg

cunning ruin Sep 21, 2020, 10:41 AM

#

People don't take damage

#

@clear spindle

hidden harness Sep 21, 2020, 10:41 AM

#

📎 Screenshot_20200921-160640801.jpg

cunning ruin Sep 21, 2020, 10:41 AM

#

@celest shadow

#

Pakistani servers can't be fixed or something? Tf is wrong

hidden harness Sep 21, 2020, 10:42 AM

#

39% headshot is it really possible..??

📎 Screenshot_20200921-160640801.jpg

cunning ruin Sep 21, 2020, 10:42 AM

#

Stop spamming the fricking screenshot

#

I've done 60% in solos, stop calling everyone a cheater

#

You can even do a 70 to 80% when u have a awm or bolt and good aim

grim tangle Sep 21, 2020, 10:43 AM

#

@polar marsh Thank you, PUBG Mobile, for ignoring us and letting the hacks have fun

📎 video0.mp4

cunning ruin Sep 21, 2020, 10:44 AM

#

They're not fixing the servers like TF

#

How are we supposed to play and have fun

storm flumeBOT Sep 21, 2020, 10:46 AM

#

Hello, @grim tangle @hidden harness!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

clear spindle Sep 21, 2020, 10:46 AM

#

Contact the Pakistan server, @cunning ruin link in #735483472432594994 sub point 3.1

polar marshBOT Sep 21, 2020, 10:50 AM

#

@craggy cove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grim tangle Sep 21, 2020, 10:50 AM

#

@polar marsh To hell, PUBG Mobile will download this new Call Of Duty Warzone game, and I expect it to be better than PUBG Mobile that is unable to stop the hacker

tight timber Sep 21, 2020, 10:51 AM

#

Why I dont recieve email verification when I tried to link my email?

clear spindle Sep 21, 2020, 10:51 AM

#

It is still in beta, @tight timber try later.

tight timber Sep 21, 2020, 10:52 AM

#

Ohh, ok thanks.

clear spindle Sep 21, 2020, 10:52 AM

#

Both are in different platforms, @grim tangle.

grim tangle Sep 21, 2020, 10:52 AM

#

Both are in different platforms, @grim tangle.
@clear spindle How do

cunning ruin Sep 21, 2020, 10:56 AM

#

@clear spindle it's been a week bruh, it's not they'll do anything

young yarrow Sep 21, 2020, 10:57 AM

#

Anyone Make Pubg mascot logos?

grim tangle Sep 21, 2020, 10:57 AM

#

@polar marsh Is it true that PUBG Mobile sells hackers for $ 3,000 to some famous players?

shy mist Sep 21, 2020, 10:58 AM

#

@cunning ruin Send me ur ID and I'll check how apt is ur information

cunning ruin Sep 21, 2020, 10:58 AM

#

@shy mist apt as in?

#

The 60 percent headshot percentage?

shy mist Sep 21, 2020, 10:58 AM

#

@> You can even do a 70 to 80% when u have a awm or bolt and good aim
@cunning ruin
Regarding this

cunning ruin Sep 21, 2020, 10:58 AM

#

I did 3 solo games back in s13

#

I got a screenshot , I'll ping u with it later

#

In less games that is

#

Feel free to check my solo stats, 5239371798

clear spindle Sep 21, 2020, 10:59 AM

#

Unfortunately you cannot @tight timber

#

We don't do that here @young yarrow

#

Avoid spreading false information @grim tangle.

grim tangle Sep 21, 2020, 11:01 AM

#

Avoid spreading false information @grim tangle.
@clear spindle If it is wrong, I am sorry, or if the news is true then the curse is on deceptive PUBG Mobile

clear spindle Sep 21, 2020, 11:01 AM

#

NadekoWhat

cunning ruin Sep 21, 2020, 11:01 AM

#

@clear spindle is the problem only with Pakistani servers ?

clear spindle Sep 21, 2020, 11:02 AM

#

I guess so, No other issues reported.

cunning ruin Sep 21, 2020, 11:04 AM

#

Why don't they connect us to another server or smth, is it a problem of the connection or the servers at whole

#

We don't mind playing with arabs

#

@shy mist ping me after u check my stats

severe prairie Sep 21, 2020, 11:08 AM

#

📎 IMG_20200921_165303.jpg

cunning ruin Sep 21, 2020, 11:08 AM

#

📎 20200921_160116.jpg

#

I don't have the one with my 60%

severe prairie Sep 21, 2020, 11:09 AM

#

please connect my Account to indian server i am getting High ping issuse

potent plank Sep 21, 2020, 11:09 AM

#

📎 Screenshot_2020-09-21-12-09-15-97_dac7cc7571c39b392df64923967cf7da.jpg

#

PUBGm why you don't fix the TDM problem😩 😩

tight timber Sep 21, 2020, 11:09 AM

#

Help in crew verification , it says I Need to link 2 accounts, but I already linked Facebook and apple, and it says I only linked 1

vagrant onyx Sep 21, 2020, 11:10 AM

#

@severe prairie what the issue ?

#

PUBGm why you don't fix the TDM problem😩 😩
@potent plank >> #old

real solstice Sep 21, 2020, 11:11 AM

#

when will the crew challenge open?@clear spindle

vagrant onyx Sep 21, 2020, 11:11 AM

#

@tight timber check your log in method
like maybe something is missing

potent plank Sep 21, 2020, 11:11 AM

#

@vagrant onyx i do this every time but...

vagrant onyx Sep 21, 2020, 11:11 AM

#

please connect my Account to indian server i am getting High ping issuse
@severe prairie you cant do that
unless maybe change your acc regoin to india

real solstice Sep 21, 2020, 11:12 AM

#

when will the crew challenge open?

severe prairie Sep 21, 2020, 11:12 AM

#

If i change my Account Region to india my Ping will fix or not

vagrant onyx Sep 21, 2020, 11:12 AM

#

@vagrant onyx i do this every time but...
@potent plank one of the arena you cant pick up guns the other arena you can

tight timber Sep 21, 2020, 11:12 AM

#

@vagrant onyx this is the screen shot

vagrant onyx Sep 21, 2020, 11:12 AM

#

when will the crew challenge open?
@real solstice no date yet

tight timber Sep 21, 2020, 11:12 AM

#

📎 image0.png

vagrant onyx Sep 21, 2020, 11:12 AM

#

If i change my Account Region to india my Ping will fix or not
@severe prairie can till you if got fix or not

severe prairie Sep 21, 2020, 11:13 AM

#

nope help me To get Only 100 ping

#

i am getting 400

vagrant onyx Sep 21, 2020, 11:13 AM

#

@tight timber maybe apple log in does not count

severe prairie Sep 21, 2020, 11:13 AM

#

i want solutions bro

#

i am from Nepal

potent plank Sep 21, 2020, 11:13 AM

#

@vagrant onyx no the problème isn't only about guns but the game dosn't start, i reported in the game, in discord but no reply!

severe prairie Sep 21, 2020, 11:13 AM

#

can you please connect my account to Indian server

#

so i can get Low ping

#

the. i will play and Complete rp mission

#

@vagrant onyx

vagrant onyx Sep 21, 2020, 11:14 AM

#

@vagrant onyx no the problème isn't only about guns but the game dosn't start, i reported in the game, in discord but no reply!
@potent plank tdm arena sometime its get bugged

clear spindle Sep 21, 2020, 11:15 AM

#

Getting high ping is something with your internet connection.

tight timber Sep 21, 2020, 11:15 AM

#

@vagrant onyx it works now, I just restarted the game. Thanks

severe prairie Sep 21, 2020, 11:15 AM

#

my internet is fine bro

storm flumeBOT Sep 21, 2020, 11:15 AM

#

Please refer to this channel's pinned messages for further information, @severe prairie:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

severe prairie Sep 21, 2020, 11:16 AM

#

i don't Want to talk with bot

#

please give me Support

potent plank Sep 21, 2020, 11:16 AM

#

@vagrant onyx yes, but when many peoples gets this bugs every daye PUBGm must fix it, i'm not the only there's many people around the world who has this problem so..

severe prairie Sep 21, 2020, 11:16 AM

#

help me please

fleet robin Sep 21, 2020, 11:16 AM

#

Can i set a touch deadzone on a button
im a four finger and my ads is hold to use cause im used to a controller

but the moment i leave my aiming finger the finger on the aim button disturbs the aim and i miss the shot

vagrant onyx Sep 21, 2020, 11:16 AM

#

@vagrant tulip use scan app to translate that

severe prairie Sep 21, 2020, 11:16 AM

#

@yore gaming are you A person from pubg

#

or

vagrant onyx Sep 21, 2020, 11:17 AM

#

Can i set a touch deadzone on a button
im a four finger and my ads is hold to use cause im used to a controller

but the moment i leave my aiming finger the finger on the aim button disturbs the aim and i miss the shot
@fleet robin you can edit and adjust from your settings than control

#

@severe prairie i provide support only

#

I cant contact your acc to india

#

your acc should be in india side

#

if you are from india

severe prairie Sep 21, 2020, 11:17 AM

#

Can you forward our country server to indian server almost all players of country nepal is Suffering from This high ping problem

tight timber Sep 21, 2020, 11:18 AM

#

How to earn crew points?

vagrant forum Sep 21, 2020, 11:18 AM

#

@severe prairie, try asking your question here :
PUBGMOBILE_CS@tencentgames.com

vagrant onyx Sep 21, 2020, 11:18 AM

#

@severe prairie you have to know that pubg mobile is banned in india

#

Maybe you are using vpn to access the game

vagrant forum Sep 21, 2020, 11:18 AM

#

You need to pay crew challenge for that, @tight timber.

severe prairie Sep 21, 2020, 11:18 AM

#

then what is the nearest server for us

#

we get 400 m/s ping bro

vagrant onyx Sep 21, 2020, 11:18 AM

#

( vpn causes your game to get high ping when you play ) @severe prairie

sour vault Sep 21, 2020, 11:18 AM

#

guys anyone facing server issues? I

severe prairie Sep 21, 2020, 11:18 AM

#

📎 Screenshot_2020-09-20-18-57-43-909_com.tencent.ig.jpg

sour vault Sep 21, 2020, 11:19 AM

#

Ping is ok but server is crashing\

severe prairie Sep 21, 2020, 11:19 AM

#

look at the ping bro

vagrant onyx Sep 21, 2020, 11:19 AM

#

@severe prairie sometime you will face that ping its normal

#

Not only you

vagrant forum Sep 21, 2020, 11:19 AM

#

@vagrant tulip, may I know which event page is that?

severe prairie Sep 21, 2020, 11:19 AM

#

i am facing this from 2 weeks

#

after this erangle 2.0. update

vagrant onyx Sep 21, 2020, 11:19 AM

#

@severe prairie its your side issue , trust me

severe prairie Sep 21, 2020, 11:20 AM

#

bro i have 50 mbps WiFi and my device is redmi note 8 6gb 128gb rom

#

can you tell me one thing.

vagrant onyx Sep 21, 2020, 11:20 AM

#

@severe prairie i recommended you to double check your connection
maybe ask your isp to do ip address rest
You can read this

#questions message

severe prairie Sep 21, 2020, 11:21 AM

#

📎 20200921_170557.jpg

#

bro i am near router

#

bro

vagrant onyx Sep 21, 2020, 11:21 AM

#

@severe prairie follow the message above

#

@severe prairie @fleet robin sometime they be server issue
its normal
not only you

severe prairie Sep 21, 2020, 11:22 AM

#

@vagrant onyx help me in one thing can we do portforward to reduce ping

vagrant forum Sep 21, 2020, 11:22 AM

#

@vagrant tulip, let me check. I'll get back to you in a moment.

#

@severe prairie, try asking your question here :
PUBGMOBILE_CS@tencentgames.com

vagrant onyx Sep 21, 2020, 11:23 AM

#

@severe prairie contact your provider and ask them to check and fix the issue in there side ( if there is any )

severe prairie Sep 21, 2020, 11:23 AM

#

they say everything is fine from here

night cloak Sep 21, 2020, 11:23 AM

#

I think every bodies internet connection is down and pubg servers are good ,
Right? Hahahahaha

vagrant onyx Sep 21, 2020, 11:24 AM

#

@severe prairie might need to read this maybe also will help you to reduce lagg and high ping

#questions message

severe prairie Sep 21, 2020, 11:24 AM

#

Bro What about my royal pass

vagrant onyx Sep 21, 2020, 11:24 AM

#

@severe prairie you from india

severe prairie Sep 21, 2020, 11:25 AM

#

its good in another game bro

glacial bramble Sep 21, 2020, 11:25 AM

#

High ping, full frame drop, lags, glitches

vagrant onyx Sep 21, 2020, 11:25 AM

#

you might face that due to your area and connection
might affect
and pubg mobile banned in india
You can ask other player about there ping
Also ask indian player @severe prairie

severe prairie Sep 21, 2020, 11:25 AM

#

indian players get 20 ping

#

we get 400

#

there is not issue

vagrant onyx Sep 21, 2020, 11:26 AM

#

High ping, full frame drop, lags, glitches
@glacial bramble this happen
not only pubg mobile
other game also

severe prairie Sep 21, 2020, 11:26 AM

#

i am not only one to get high ping

#

there are over 200k players

vagrant onyx Sep 21, 2020, 11:26 AM

#

@severe prairie all ready told and provide you what you need

severe prairie Sep 21, 2020, 11:26 AM

#

what is Singapore server Ip bro

vagrant onyx Sep 21, 2020, 11:27 AM

#

If you scroll up and read again , what you need to know all ready thete @severe prairie

glacial bramble Sep 21, 2020, 11:27 AM

#

And each and every leaderboard, you can see only hackers placed top 100, (now i have doubt that pubgm officials are selling hacks for sure) (i know some of them names too)

severe prairie Sep 21, 2020, 11:27 AM

#

not opening that link bro

vagrant onyx Sep 21, 2020, 11:27 AM

#

@severe prairie why

vagrant forum Sep 21, 2020, 11:27 AM

#

@vagrant tulip, the ban pan page is down for maintenance. It will be back soon.

glacial bramble Sep 21, 2020, 11:27 AM

#

@glacial bramble this happen
not only pubg mobile
other game also
@vagrant onyx other game like which one?

severe prairie Sep 21, 2020, 11:27 AM

#

I don't

#

its redirect me to this chat

turbid sundial Sep 21, 2020, 11:27 AM

#

I am from nepal and my ping is fine @severe prairie

severe prairie Sep 21, 2020, 11:28 AM

#

which isp do you use bro

turbid sundial Sep 21, 2020, 11:28 AM

#

worldlink

severe prairie Sep 21, 2020, 11:28 AM

#

@turbid sundial

#

then what i am getting 400 m/s ping

turbid sundial Sep 21, 2020, 11:28 AM

#

ISP?

severe prairie Sep 21, 2020, 11:28 AM

#

i have 50 mbps bandwidth

#

worldlink

turbid sundial Sep 21, 2020, 11:28 AM

#

30mbps. haha

vagrant onyx Sep 21, 2020, 11:29 AM

#

For support talking you are allowed to talk here
For chatting in #pubg-mobile or #chat

severe prairie Sep 21, 2020, 11:29 AM

#

and i am only one Single suer

#

okey

glacial bramble Sep 21, 2020, 11:29 AM

#

I never face lag, frame drop, ping issues in CODM, why only in pubgm?

vagrant forum Sep 21, 2020, 11:29 AM

#

@vagrant tulip, the video review station has been up for weeks already.

vagrant onyx Sep 21, 2020, 11:29 AM

#

@vagrant tulip i have all ready told him that in above

severe prairie Sep 21, 2020, 11:29 AM

#

but which ip should i use

fringe steeple Sep 21, 2020, 11:30 AM

#

I'm in india here pubg mobile is ban. I wait for long time but still no unban news, I know its not pubg mobile fault. But I want to play.

How to install pubg mobile
Playstore no pubg mobile!
Pubg Mobile official website can not open?

So my question, can I use vpn to download pubg mobile?
Or any other way to open pubg mobile official website?

cursive iris Sep 21, 2020, 11:31 AM

#

Well it been a while since playing emulator

#

but now first time to get 10m termination connection

vagrant forum Sep 21, 2020, 11:31 AM

#

@vagrant tulip, you should check this out :
#news message

severe prairie Sep 21, 2020, 11:31 AM

#

what can't Pubg provide us a Cache server to our country nepal

cursive iris Sep 21, 2020, 11:31 AM

#

may i know its reason? i got it in an important game while ranking

#

How can i avoid it

vagrant onyx Sep 21, 2020, 11:31 AM

#

what can't Pubg provide us a Cache server to our country nepal
@severe prairie than other country will ask that

fringe steeple Sep 21, 2020, 11:31 AM

#

@vagrant forum @vagrant onyx read my message

vagrant onyx Sep 21, 2020, 11:31 AM

#

Its should be unfair

sudden sable Sep 21, 2020, 11:32 AM

#

suspicious

severe prairie Sep 21, 2020, 11:32 AM

#

how much will its cost

#

i will pay for that

turbid sundial Sep 21, 2020, 11:32 AM

#

lol

severe prairie Sep 21, 2020, 11:32 AM

#

Hoina ta bro

#

😅

sudden sable Sep 21, 2020, 11:32 AM

#

Server Cost in milions

turbid sundial Sep 21, 2020, 11:33 AM

#

thats a joke @severe prairie brother

#

can't afford it!!

storm flumeBOT Sep 21, 2020, 11:33 AM

#

Please refer to subpoint 4.11 in #faq for further information, @cursive iris. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vagrant onyx Sep 21, 2020, 11:33 AM

#

@severe prairie
Factory rest your router
if not help =
get new router 👍🏼
And new cable
And Restore your device to factory settings
or buy new device if not help

severe prairie Sep 21, 2020, 11:33 AM

#

Hoina k server forward gari de bhanda pani n garne de bhanda ni n dine hami chiye muji

#

paisa tirara royal pass kinne

#

k

#

aajai

storm flumeBOT Sep 21, 2020, 11:33 AM

#

Please do not use languages other than English, @severe prairie. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

severe prairie Sep 21, 2020, 11:33 AM

#

yo game ma

fringe steeple Sep 21, 2020, 11:33 AM

#

I'm in india here pubg mobile is ban. I wait for long time but still no unban news, I know its not pubg mobile fault. But I want to play.

How to install pubg mobile
Playstore no pubg mobile!
Pubg Mobile official website can not open?

So my question, can I use vpn to download pubg mobile?
Or any other way to open pubg mobile official website?
@vagrant onyx

vagrant onyx Sep 21, 2020, 11:33 AM

#

English only @severe prairie

severe prairie Sep 21, 2020, 11:34 AM

#

okey

vagrant onyx Sep 21, 2020, 11:34 AM

#

@severe prairie follow my previous message
sometime if its your area side issue or the game side issue you cant fix that

severe prairie Sep 21, 2020, 11:34 AM

#

??

#

Msg didn't open bro

#

i am frustrated

vagrant onyx Sep 21, 2020, 11:35 AM

#

@fringe steeple pubg mobile ban in india
i only know to download from apple store/play store
Not sure if there is other way to download it after the ban in india

dawn nymph Sep 21, 2020, 11:35 AM

#

When will be bonus challenge back?

vagrant onyx Sep 21, 2020, 11:35 AM

#

@severe prairie msg did not open
provide screen shoot ?

turbid sundial Sep 21, 2020, 11:36 AM

#

@severe prairie brother, If you are having ping issue contact ISP. After that if u still facing ping issue then go for dedicated IP connection.

vagrant onyx Sep 21, 2020, 11:36 AM

#

When will be bonus challenge back?
@M.A.D Dragon#8373 no date yet

dawn nymph Sep 21, 2020, 11:36 AM

#

@vagrant onyx Ok

severe prairie Sep 21, 2020, 11:36 AM

#

📎 Screenshot_2020-09-21-17-21-26-942_com.android.browser.jpg

stray sky Sep 21, 2020, 11:36 AM

#

my game sound low when team mic on and goes to normal when i turn my team mic off

severe prairie Sep 21, 2020, 11:36 AM

#

look its only shiw this

stray sky Sep 21, 2020, 11:37 AM

#

@severe prairie solution??

#

my game sound low when team mic on and goes to normal when i turn my team mic off

storm flumeBOT Sep 21, 2020, 11:37 AM

#

You can now access #emulator-chat and #emulator-support, @cursive iris. Revert this at any time by sending .emulator in #481204134859505684.

severe prairie Sep 21, 2020, 11:37 AM

#

nope i am taking about my problems beo

#

i am getting high ping on mobile

stray sky Sep 21, 2020, 11:37 AM

#

@vagrant onyx

#

help

supple ruin Sep 21, 2020, 11:38 AM

#

Any monds available?

vagrant onyx Sep 21, 2020, 11:38 AM

#

@severe prairie there is a chance you will get muted

#

Any monds available?
@supple ruin yes ?

severe prairie Sep 21, 2020, 11:38 AM

#

look site is not opening

📎 Screenshot_2020-09-21-17-21-26-942_com.android.browser.jpg

stray sky Sep 21, 2020, 11:38 AM

#

@vagrant onyx my game sound low when team mic on and goes to normal when i turn my team mic off

supple ruin Sep 21, 2020, 11:38 AM

#

@vagrant onyx

📎 image0.png

#

He is hacking

#

Yes no ?

vagrant onyx Sep 21, 2020, 11:39 AM

#

@fringe steeple dont open pubg mobile with vpn in india

stray sky Sep 21, 2020, 11:40 AM

#

@vagrant onyx can you help me

vagrant onyx Sep 21, 2020, 11:40 AM

#

@vagrant onyx my game sound low when team mic on and goes to normal when i turn my team mic off
@stray sky this happen
can you check your device settings , do repair maybe rest all settings , or routine settings

spring zephyr Sep 21, 2020, 11:40 AM

#

@supple ruin You can report them in-game.

stray sky Sep 21, 2020, 11:41 AM

#

is it due to my device i thought its pubg bug

vagrant onyx Sep 21, 2020, 11:41 AM

#

@supple ruin i cant look at his state sorry
I cant till you anything

night cloak Sep 21, 2020, 11:41 AM

#

id:5956435520

📎 119774020_330204238404132_4388892491023128972_n.jpg

polar marshBOT Sep 21, 2020, 11:41 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fringe steeple Sep 21, 2020, 11:41 AM

#

@fringe steeple dont open pubg mobile with vpn in india
@vagrant onyx then how i can install pubg mobile

turbid sundial Sep 21, 2020, 11:42 AM

#

search in youtube. You will find anything

short ferry Sep 21, 2020, 11:42 AM

#

Wow

supple ruin Sep 21, 2020, 11:42 AM

#

@spring zephyr hey dude what if I expose him will he be banned ?

storm flumeBOT Sep 21, 2020, 11:42 AM

#

Use #activities to look for other PUBG MOBILE players, @short ferry.

vagrant onyx Sep 21, 2020, 11:43 AM

#

@fringe steeple -i only download it from app store /play store
Other than that its not recommended and might lead the acc get suspended

-About vpn

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

spring zephyr Sep 21, 2020, 11:43 AM

#

@supple ruin That doesn't show that he is cheating in-game. Still, you can report them in-game just to be sure. suspicious

magic wigeon Sep 21, 2020, 11:44 AM

#

Game is lagging after update

supple ruin Sep 21, 2020, 11:44 AM

#

Dude if he accepts he is using hakxx to push then ? suspicious

turbid sundial Sep 21, 2020, 11:44 AM

#

game runs smooth as butter. only problem am facing with is mic issue

spring zephyr Sep 21, 2020, 11:44 AM

#

Still, you can report them in-game just to be sure

storm flumeBOT Sep 21, 2020, 11:44 AM

#

Please refer to subpoint 4.9 in #faq for further information, @magic wigeon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr Sep 21, 2020, 11:44 AM

#

@turbid sundial Can you explain your issue in detail?

vagrant onyx Sep 21, 2020, 11:45 AM

#

Game is lagging after update
@magic wigeon your device might causes the lagg 👍🏼
its your side issue

warped hazel Sep 21, 2020, 11:45 AM

#

Hi guys , there's some platforms sharing that the game is under maintenance for 3 days , is true or it's just bluffing!!

magic wigeon Sep 21, 2020, 11:45 AM

#

My device is iPad 6 generation

turbid sundial Sep 21, 2020, 11:45 AM

#

when i reduce the volume of my teammate it won't get reduced.

supple ruin Sep 21, 2020, 11:45 AM

#

Wow this is just wow no comments mate

turbid sundial Sep 21, 2020, 11:45 AM

#

i play in gameloop emulator. 🙂

storm flumeBOT Sep 21, 2020, 11:45 AM

#

You can now access #emulator-chat and #emulator-support, @turbid sundial. Revert this at any time by sending .emulator in #481204134859505684.

turbid sundial Sep 21, 2020, 11:46 AM

#

i think that it might be my headphone issue. not sure. XD

magic wigeon Sep 21, 2020, 11:46 AM

#

@vagrant onyx device is ok but sometimes frame rate drops while opening scope

vagrant onyx Sep 21, 2020, 11:46 AM

#

@magic wigeon do restore your device or go to settings
Erase all settings contact
( notes you will lose everything + date )
So make a backup

#

@vagrant onyx device is ok but sometimes frame rate drops while opening scope
@magic wigeon its happen

#

Sometime not only you

magic wigeon Sep 21, 2020, 11:47 AM

#

Can it be fixed?

vagrant onyx Sep 21, 2020, 11:47 AM

#

@magic wigeon your game can also lagg when you are near enemy
or when enemy are closer

magic wigeon Sep 21, 2020, 11:47 AM

#

Yesss

#

Trueeee

vagrant onyx Sep 21, 2020, 11:47 AM

#

@magic wigeon no 100% fix

magic wigeon Sep 21, 2020, 11:47 AM

#

But can be reduced right?

vagrant onyx Sep 21, 2020, 11:48 AM

#

But can be reduced right?
@magic wigeon yes
sometime not all time read this
Might help you

#questions message

magic wigeon Sep 21, 2020, 11:48 AM

#

Ok

#

And did oneplus nord got 60 FPS support?

vagrant onyx Sep 21, 2020, 11:49 AM

#

And did oneplus nord got 60 FPS support?
@magic wigeon no such info

magic wigeon Sep 21, 2020, 11:49 AM

#

If yes then my other device should also get that support

#

@vagrant onyx My other device
Snapdragon 720G
60Hz refresh rate

#

Why😭😭😭

vagrant forum Sep 21, 2020, 11:52 AM

#

720G isn't strong enough to support Extreme framerate.

magic wigeon Sep 21, 2020, 11:53 AM

#

😭😭😭😭

vagrant onyx Sep 21, 2020, 11:53 AM

#

@magic wigeon might need to read @vagrant forum message

paper shard Sep 21, 2020, 11:53 AM

#

I need help can i get access to my hacked account back

vagrant onyx Sep 21, 2020, 11:53 AM

#

I need help can i get access to my hacked account back
@paper shard you cant get access ones its hacked

#

You can contact social media support

#

For try to recover your hacked acc

paper shard Sep 21, 2020, 11:54 AM

#

I contacted several times but they need license etc which i dont have

#

My acc got hacked due to link given in the world chat😭

vagrant onyx Sep 21, 2020, 11:56 AM

#

@paper shard your acc is your own responsibly , you did enter a scam website and enter your log in info than its gone

#

i think you all ready know
I should not till you more

paper shard Sep 21, 2020, 11:56 AM

#

Between at season 8 who knew about these spam links

#

i think you all ready know
I should not till you more
@vagrant onyx i got that
Thanks for the help

vagrant onyx Sep 21, 2020, 11:57 AM

#

@paper shard we all ready reported about the link scam inside the global chat in pubg mobile

paper shard Sep 21, 2020, 11:58 AM

#

I seen that > @paper shard we all ready reported about the link scam inside the global chat in pubg mobile
@vagrant onyx

polar marshBOT Sep 21, 2020, 11:58 AM

#

@dapper trail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

warped hazel Sep 21, 2020, 12:00 PM

#

Hi guys , there's some platforms sharing that the game is under maintenance for 3 days , is it true or it's just bluffing!! Im asking cz i didn't see anything about it in here!!

spring zephyr Sep 21, 2020, 12:02 PM

#

What do you mean?

unique obsidian Sep 21, 2020, 12:08 PM

#

Hello dear,

I have a problem after updating the game the settings of controller becomes so small even when i editing them they steel small. Can u help me please
ID:5293160829
Device : Huawei p20
Cellular card
Country : Morocco

Thanks

N.B: THE PICTURES BELLOWS DESCRIBED THE PROBLEM.

📎 Screenshot_20200920_231412_com.tencent.ig.jpg 📎 Screenshot_20200920_225837_com.tencent.ig.jpg

vital widget Sep 21, 2020, 12:09 PM

#

When will Bonus challenge come back 😡??

polar marshBOT Sep 21, 2020, 12:09 PM

#

@marble ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

serene meteor Sep 21, 2020, 12:10 PM

#

@spring zephyr do something for that

storm flumeBOT Sep 21, 2020, 12:10 PM

#

Please refer to this channel's pinned messages for further information, @vital widget:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

vital widget Sep 21, 2020, 12:10 PM

#

@serene meteor when Bonus Challenge come back ?

spring zephyr Sep 21, 2020, 12:10 PM

#

@serene meteor Report them to the platform that they are doing that.

#

@unique obsidian It's still the same after the update. What do you mean? suspicious

serene meteor Sep 21, 2020, 12:11 PM

#

@vital widget I talked with in game customer service they said it will come soon.

vital widget Sep 21, 2020, 12:12 PM

#

This month or next?

#

@serene meteor

serene meteor Sep 21, 2020, 12:12 PM

#

& nothing else to do? @spring zephyr

polar marshBOT Sep 21, 2020, 12:12 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unique obsidian Sep 21, 2020, 12:12 PM

#

@unique obsidian It's still the same after the update. What do you mean?
@spring zephyr

Yeah the control become so small

warped hazel Sep 21, 2020, 12:14 PM

#

What do you mean?
@spring zephyr some people r sharing in fb groups that the game is or gonna be under maintenance for the next 3 days , starting tmrw i believe , therefore the game is gonna be full of prblms ...etc

spring zephyr Sep 21, 2020, 12:15 PM

#

@warped hazel Report them to FB if they are doing that on FB.

unique obsidian Sep 21, 2020, 12:16 PM

#

Hello dear,

I have a problem after updating the game the settings of controller becomes so small even when i editing them they steel small. Can u help me please
ID:5293160829
Device : Huawei p20
Cellular card
Country : Morocco

Thanks

N.B: THE PICTURES BELLOWS DESCRIBED THE PROBLEM.

📎 Screenshot_20200920_231412_com.tencent.ig.jpg

warped parcel Sep 21, 2020, 12:16 PM

#

Tried repairing? @unique obsidian

warped hazel Sep 21, 2020, 12:16 PM

#

@warped hazel Report them to FB if they are doing that on FB.
@spring zephyr so there's no such news?!

next scaffold Sep 21, 2020, 12:17 PM

#

my layout was automatically deleted from cloud why

unique obsidian Sep 21, 2020, 12:17 PM

#

Tried repairing? @unique obsidian
@warped parcel
Yeah but steel the same problem

polar marshBOT Sep 21, 2020, 12:20 PM

#

@bronze basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unique obsidian Sep 21, 2020, 12:20 PM

#

@unique obsidian It's still the same after the update. What do you mean?
@spring zephyr
Hello dear,

I have a problem after updating the game the settings of controller becomes so small even when i editing them they steel small. Can u help me please
ID:5293160829
Device : Huawei p20
Cellular card
Country : Morocco

Thanks

N.B: THE PICTURES BELLOWS DESCRIBED THE PROBLEM.

📎 Screenshot_20200920_231412_com.tencent.ig.jpg

storm flumeBOT Sep 21, 2020, 12:20 PM

#

Hello, @unique obsidian!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

next scaffold Sep 21, 2020, 12:21 PM

#

myyyy layout was deleted automatically why?

spark sparrow Sep 21, 2020, 12:25 PM

#

Hi

#

Hi

vagrant onyx Sep 21, 2020, 12:26 PM

#

@unique obsidian
will get back to you soon about this !!

storm flumeBOT Sep 21, 2020, 12:34 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @spark sparrow. Remember to read through #faq before asking questions in the support channels.

civic bear Sep 21, 2020, 12:34 PM

#

hello i am looking for any admin who can help with game management system i am 18+ but still its given me notification after 2hours and my game stopped then i go back to game after 15 to 20 mints then after 2 hours my game stopped again and he says come back tomorrow i am trigger with this problem please fix this so i can play and do ace and royal pass missions

spring zephyr Sep 21, 2020, 12:35 PM

#

@civic bear Enable this from your settings > Others

📎 unknown.png

night cloak Sep 21, 2020, 12:35 PM

#

I need help. My friend bought me subscription on pubg mobile on a different device. I don’t know how to cancel it. He uses android and i use iphone. When I go to subscriptions it says that I dont have any, someone please help I feel so guilty.

civic bear Sep 21, 2020, 12:35 PM

#

i did this before yes but it automatically gone No i don't know why he is saying now come back on 9/10/2020

spring zephyr Sep 21, 2020, 12:36 PM

#

@night cloak Which subscription are you talking about?

night cloak Sep 21, 2020, 12:36 PM

#

Prime Plus

spring zephyr Sep 21, 2020, 12:36 PM

#

@civic bear You will have to wait till that date before changing it again.

#

@night cloak Explain your issue in detail please.

polar marshBOT Sep 21, 2020, 12:36 PM

#

@sterile hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 21, 2020, 12:38 PM

#

@spring zephyr today my friend bought me prime plus from his device. I want to cancel it but i dont know how. When i go to subscriptions on settings it says that i don’t have any.

spring zephyr Sep 21, 2020, 12:38 PM

#

@night cloak You have your account to your friend? AngryCatSip

vagrant onyx Sep 21, 2020, 12:38 PM

#

@night cloak you have to ask him to cancel it from his account , you cant cancel it from your account , anyway you account wont recharge money

civic bear Sep 21, 2020, 12:39 PM

#

@spring zephyr i want to change it now cuz i want to do ace i can't wait for that date its almost 20 days left i can't play every day 2-3 hours i have to play atleast 10-12 hours daily plz do something i am trigger so much

night cloak Sep 21, 2020, 12:39 PM

#

@vagrant onyx how exactly is he going to cancel it?

spring zephyr Sep 21, 2020, 12:39 PM

#

@civic bear You will have to wait. You can't do anything about it.

civic bear Sep 21, 2020, 12:39 PM

#

Please remove this option

vagrant forum Sep 21, 2020, 12:40 PM

#

You can send your feedback about the feature in #old, @civic bear.

vagrant onyx Sep 21, 2020, 12:40 PM

#

@night cloak till him go to his account view account info > subscribe > than press the prime plus below there is cancel button

civic bear Sep 21, 2020, 12:40 PM

#

You can send your feedback about the feature in #old, @civic bear.
@vagrant forum Okay thank you let me do right now

cinder night Sep 21, 2020, 12:41 PM

#

Account banned by using GFX tools and updating through 3rd party store due to unban in INDIA

munazir hassan

to PUBGMOBILE_CS
28 minutes ago

Details

Hi Sir/Mam My name is Munazir and I am from Kashmir and sir my pubg account ban yesterday,because of using GFX tools and updated it from 3rd party store due to Ban in India

Please my love for pubg is too deep that I had to use it in ban time in India. I won't use 3rd party apps or store to update my PUBG. I've my custom team and career. I'm a legit player and please review my stats from S2 and I've never used cheats or some hacks in my gameplay ever. Please review my account as previously I knocked my teammate who was a youtuber and he challenged me to get my account baaned maybe he has reported me or GFX tool may have baaned it. I'm sorry for that it won't repeat in future. I've spent immense time and money on this game but please review my account and unban it. I've spent my money on UC and items So sir kindly please give my account back.

Character I'd: 5132987255
IGN name:「MÛNÂZÎR」
Last Teir: Ace
Date: 09-19-2030 12:28:16
Please sir give my account back
Thank you sir

storm flumeBOT Sep 21, 2020, 12:41 PM

#

Use of unauthorized third-party software or methods, @cinder night, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT Sep 21, 2020, 12:42 PM

#

@cinder night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

waxen yarrow Sep 21, 2020, 12:43 PM

#

How to disable email address from my pubgm account

vagrant onyx Sep 21, 2020, 12:44 PM

#

How to disable email address from my pubgm account
@waxen yarrow not possible for now

#

Is if they add a new way or method will upload it on this server

waxen yarrow Sep 21, 2020, 12:45 PM

#

Someone has linked his email address in my account...and I need to unlink asap

storm flumeBOT Sep 21, 2020, 12:45 PM

#

You can contact the customer service via the game settings, @waxen yarrow. Refer to subpoint 5.3 in #faq for further instructions.

waxen yarrow Sep 21, 2020, 12:45 PM

#

CS not helping regarding this ussue

vagrant onyx Sep 21, 2020, 12:46 PM

#

@waxen yarrow i cant help you that much
You have to wait

night cloak Sep 21, 2020, 12:47 PM

#

@vagrant onyx he says its not showing up

vagrant onyx Sep 21, 2020, 12:47 PM

#

@vagrant onyx he says its not showing up
@night cloak ...

night cloak Sep 21, 2020, 12:48 PM

#

He logged in from my account@vagrant onyx

#

Not his @vagrant onyx

vagrant onyx Sep 21, 2020, 12:48 PM

#

@night cloak no no

#

He must log in , into that acc when buying the prime plus

#

Maybe he cancel it

night cloak Sep 21, 2020, 12:49 PM

#

@waxen yarrow just follow this as an example

📎 StitchIt_20203001051957_769.png

vagrant onyx Sep 21, 2020, 12:49 PM

#

if he cancel the renewal than its fine @night cloak

night cloak Sep 21, 2020, 12:49 PM

#

Only CS can help you to unlink the email ID atm @waxen yarrow

waxen yarrow Sep 21, 2020, 12:50 PM

#

@night cloak I tried to contact but no use

night cloak Sep 21, 2020, 12:51 PM

#

Try to follow the steps as shown above ^^

waxen yarrow Sep 21, 2020, 12:51 PM

#

I think it's not possible for now

night cloak Sep 21, 2020, 12:51 PM

#

@waxen yarrow Do you have access to your Pubgm account tho?

waxen yarrow Sep 21, 2020, 12:52 PM

#

Yes bro from social media accounts

night cloak Sep 21, 2020, 12:54 PM

#

@vagrant onyx wait what would happen if he doesn’t add money on his cart? Will the subscription cancel or no?

vagrant onyx Sep 21, 2020, 12:55 PM

#

@vagrant onyx wait what would happen if he doesn’t add money on his cart? Will the subscription cancel or no?
@night cloak either its cancel automatic , or its will take money next time he recharge his balance
if he have balance its will automatic take and renewal the subscribe

waxen yarrow Sep 21, 2020, 12:56 PM

#

@vagrant onyx do you know when the option to unlink will available?

vagrant onyx Sep 21, 2020, 12:56 PM

#

If he cancel before 24 hour at least than its will not renewal
than its fine @night cloak

lusty kraken Sep 21, 2020, 12:56 PM

#

i found a hacker with unlimited health

vagrant onyx Sep 21, 2020, 12:56 PM

#

@vagrant onyx do you know when the option to unlink will available?
@waxen yarrow no , as soon you will see in this server

storm flumeBOT Sep 21, 2020, 12:56 PM

#

Hello, @lusty kraken!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

dark night Sep 21, 2020, 12:57 PM

#

Due to servers issue in Pakistan my rating -37 and -50 any solution for my rating because i was near to conquerer and i gave lots of my time since new season.

lusty kraken Sep 21, 2020, 12:57 PM

#

the hacker was playing tdm match and got 36 kills in streak within 2 mins

vagrant onyx Sep 21, 2020, 12:58 PM

#

Due to servers issue in Pakistan my rating -37 and -50 any solution for my rating because i was near to conquerer and i gave lots of my time since new season.
@dark night there is server side issue on pakistan

dark night Sep 21, 2020, 12:58 PM

#

Yes

#

Can I get my rating back?

#

Any solution?

#

Because it’s really hard

vagrant onyx Sep 21, 2020, 12:59 PM

#

@dark night about rating no such info for now

twin meadow Sep 21, 2020, 1:00 PM

#

When Are Pakistani Servers getting fixed ?

dark night Sep 21, 2020, 1:00 PM

#

Is there any mode available right now?

#

Mod*

lusty kraken Sep 21, 2020, 1:01 PM

#

is PUBG Mobile UNBANNED in India?

vagrant forum Sep 21, 2020, 1:02 PM

#

Is there any mod available right now?
@dark night for?

dark night Sep 21, 2020, 1:03 PM

#

To help me?

vagrant forum Sep 21, 2020, 1:03 PM

#

Ask that on the Pakistan discord server, @twin meadow. You can find the link in #735483472432594994 under sub point 3.1.

dark night Sep 21, 2020, 1:03 PM

#

For my rating due to servers issues because it’s not our fault

vagrant forum Sep 21, 2020, 1:04 PM

#

Getting points back is highly unlikely.

#

You may join the Pakistan discord server to report the issue.

dark night Sep 21, 2020, 1:04 PM

#

Ok let me try

night cloak Sep 21, 2020, 1:04 PM

#

I am facing vc glitch mods here told me to use dns but i still cant hear my teammates help @here @vagrant forum

vagrant forum Sep 21, 2020, 1:06 PM

#

Ask your friends to use the same DNS settings, that is, DNS 1 as 1.1.1.1 and DNS 2 as 1.0.0.1, @night cloak.

night cloak Sep 21, 2020, 1:06 PM

#

@vagrant forum will that help

vagrant forum Sep 21, 2020, 1:07 PM

#

That has fixed the issue for most users.

night cloak Sep 21, 2020, 1:07 PM

#

Isn't their any other way to fix that

#

Hey anyone know that if razer gold is pending transaction then what should I do

humble meteor Sep 21, 2020, 1:08 PM

#

Why Korean servers are down

vagrant forum Sep 21, 2020, 1:12 PM

#

Are you referring to the KRJP servers or the Korean version of the game, @humble meteor?

humble meteor Sep 21, 2020, 1:13 PM

#

Korean version

#

Are you referring to the KRJP servers or the Korean version of the game, @humble meteor?
@vagrant forum Korean version the game

storm flumeBOT Sep 21, 2020, 1:14 PM

#

We provide support only for the global English version of PUBG MOBILE here.

shadow nest Sep 21, 2020, 1:17 PM

#

Servers in Pakistan are down. There is so much delay in character movement and pickup. Do pubg team or developers know about it?? @night cloak

frigid depot Sep 21, 2020, 1:18 PM

#

@dark night Hi. The solution is to stop playing still they fix their issue.

#

So you don't loose point due to server issue.

craggy blade Sep 21, 2020, 1:18 PM

#

@shadow nest Can you give me your character I'd and network provider name?

shadow nest Sep 21, 2020, 1:20 PM

#

@craggy blade 5395952106 and network is Jazz 4g

frigid depot Sep 21, 2020, 1:20 PM

#

Servers in Pakistan are down. There is so much delay in character movement and pickup. Do pubg team or developers know about it?? @night cloak
@shadow nest @spring zephyr said they are aware of it

oblique fern Sep 21, 2020, 1:20 PM

#

Network : TELENOR 4G
Issue : So Much DESYNC And Lag , Bullet Are Not Even Registering and server crash everytime
SERVER : Middle East, Asia, Europe

craggy blade Sep 21, 2020, 1:20 PM

#

@oblique fern Include character I'd too

frigid depot Sep 21, 2020, 1:21 PM

#

Same in EU

craggy blade Sep 21, 2020, 1:21 PM

#

@frigid depot If you are facing the issue then give me Your character I'd and network provider name.

shadow nest Sep 21, 2020, 1:22 PM

#

@craggy blade i know this will not fix the issue. Already reported 2 times in pak pubg discord server. Its just a lollipop

frigid depot Sep 21, 2020, 1:22 PM

#

@craggy blade how would these provide any help? I mean my network provider is not even familiar to you

craggy blade Sep 21, 2020, 1:23 PM

#

@frigid depot Your region is Pakistan right?

frigid depot Sep 21, 2020, 1:23 PM

#

No

craggy blade Sep 21, 2020, 1:23 PM

#

Oh ok

oblique fern Sep 21, 2020, 1:24 PM

#

Character ID : 5655341142
Network : TELENOR 4G
Issue : So Much DESYNC And Lag , Bullet Are Not Even Registering and server crash everytime
SERVER : Middle East, Asia, Europ
stop playing game bcz of this issue

frigid depot Sep 21, 2020, 1:24 PM

#

I'm in Africa. I play in EU , I'm using 1111 DNS

#

It is not my network or DNS , I checked

junior tiger Sep 21, 2020, 1:25 PM

#

There so much delay in movement and picking up items even with 50 ms and 500 mbps network speed

oblique fern Sep 21, 2020, 1:25 PM

#

i am from Pakistan

junior tiger Sep 21, 2020, 1:25 PM

#

Game is impossible to play

oblique fern Sep 21, 2020, 1:27 PM

#

the game is no more playable in Pakistan.

junior tiger Sep 21, 2020, 1:30 PM

#

Does anyone actually get their problem solved by posting it here?

pastel garnet Sep 21, 2020, 1:30 PM

#

Hile bildirimi yapacaktım

storm flumeBOT Sep 21, 2020, 1:30 PM

#

Please do not use languages other than English, @pastel garnet. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

visual pulsar Sep 21, 2020, 1:31 PM

#

Why skin Pharaoh in the shop ?? It's will back again?? 😭♥️ Or not

#

📎 Screenshot_------_com.tencent.ig.jpg

polar marshBOT Sep 21, 2020, 1:32 PM

#

@hoary cloud:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

oblique fern Sep 21, 2020, 1:32 PM

#

Even free fire is doing better than PUBG mobile for the Pakistani audience..

vagrant forum Sep 21, 2020, 1:34 PM

#

Report the issue in #old, @junior tiger. Some of the issues that were reported there were fixed recently :
#news message

#

@visual pulsar, no official information.

shadow nest Sep 21, 2020, 1:37 PM

#

@vagrant forum When servers are going to fix in Pakistan. Dont say soon as possible

vagrant forum Sep 21, 2020, 1:38 PM

#

Join the Pakistan discord server for updates on that issue, @shadow nest. You can find it in #735483472432594994 under sub point 3.1.

oak path Sep 21, 2020, 1:38 PM

#

There so much delay in movement and picking up items even with 50 ms and 500 mbps network speed
@junior tiger
Repair the game once. Usually it happens when there are some server or app issues. Not sure. But repairing helps.. sometimes

shadow nest Sep 21, 2020, 1:40 PM

#

@vagrant forum they are giving 🍭. I thought i could get some help in pubgm server

fleet egret Sep 21, 2020, 1:41 PM

#

I am shocked that Tencent Community Members actually replies to really dumb public feedback and never responds to the bigger problems that come up

vale pasture Sep 21, 2020, 1:41 PM

#

@polar marsh
please check on south america servers
Full of hacks , every game there is about 10- 12 hacks

storm flumeBOT Sep 21, 2020, 1:42 PM

#

Hello, @vale pasture!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

junior tiger Sep 21, 2020, 1:43 PM

#

@vagrant forum i've reported the problem multiple times before, but the situation hasnt changed after 3 seasons. My internet has a 500mbps upload and download speed yet im lagging on an iphone 11 with 50ms.

vale pasture Sep 21, 2020, 1:44 PM

#

@polar marsh
reporting them inside the game is useless
they can delete reports through their hack application

sacred turtle Sep 21, 2020, 1:47 PM

#

When will cheater reports be opened again?

vagrant forum Sep 21, 2020, 2:00 PM

#

Soon, @sacred turtle.

#

@vale pasture, they can't do that. They say so just to advertise themselves.

polar marshBOT Sep 21, 2020, 2:01 PM

#

@sterile totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

oak path Sep 21, 2020, 2:09 PM

#

Can we share the hacks available in the internet so the devs can study and 'improve' the game security ?

fleet egret Sep 21, 2020, 2:09 PM

#

@vagrant forum how do I get feedback to the decision makers at PUBG MOBILE, it seems that Tencent Community Members really suck at getting the right feedback to the higher-ups. I am actually appalled not gonna lie.

night cloak Sep 21, 2020, 2:09 PM

#

Region lock all arab players they’re the ones hacking in other servers

oak path Sep 21, 2020, 2:10 PM

#

Region lock all arab players they’re the ones hacking in other servers
@night cloak I am from India, and I must say, many Indians use hacks as well.

night cloak Sep 21, 2020, 2:11 PM

#

So true 😂

📎 image0.png

vagrant forum Sep 21, 2020, 2:11 PM

#

#old would be the only way of doing that here, @fleet egret.

polar marshBOT Sep 21, 2020, 2:12 PM

#

@timid nymph:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fleet egret Sep 21, 2020, 2:13 PM

#

@vagrant forum tried that, the real feedback is ignored. And the spam is encouraged by lack of enforcement. It's actually disgusting.

vagrant forum Sep 21, 2020, 2:13 PM

#

@oak path, you can DM those to a moderator.

oak path Sep 21, 2020, 2:13 PM

#

The thing is, we are allowed to change names and flags and location. So we can't just narrow it down to Arabs only.

#

@oak path, you can DM those to a moderator.
@vagrant forum thanks. i will do it.

shadow nest Sep 21, 2020, 2:13 PM

#

@night cloak punch on face of pubg. Nice pubgm_yeheboi

vale pasture Sep 21, 2020, 2:13 PM

#

@vagrant forum
oh really ?! you are so wrong my friend , I knew a hack 2 seasons ago , he has sharpshooter hack program and can delete reports

oak path Sep 21, 2020, 2:15 PM

#

@vagrant forum
oh really ?! you are so wrong my friend , I knew a hack 2 seasons ago , he has sharpshooter hack program and can delete reports
@vale pasture ahh yeah. sharpshooter .. the king of hacks!

vale pasture Sep 21, 2020, 2:15 PM

#

@vagrant forum
another thing , you dont have to report players at south america servers , just watch their game play and you will be surprised how much hacks there are

oak path Sep 21, 2020, 2:16 PM

#

Its still actively sold with constant UPDATES!

clear spindle Sep 21, 2020, 2:16 PM

#

You may use a discussion channel.

#

Can we share the hacks available in the internet so the devs can study and 'improve' the game security ?
@oak path feel free to DM me if you found those.

#

@strange mirage Language.

strange mirage Sep 21, 2020, 2:18 PM

#

there are minimum 20 hckrs in lobby

winged oak Sep 21, 2020, 2:18 PM

#

Routine server maintaince rn?

strange mirage Sep 21, 2020, 2:18 PM

#

in my last game

winged oak Sep 21, 2020, 2:18 PM

#

@clear spindle

strange mirage Sep 21, 2020, 2:18 PM

#

-62 on ace lobby

#

total

storm flumeBOT Sep 21, 2020, 2:18 PM

#

Hello, @strange mirage!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please do not use languages other than English, @leaden latch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

earnest notch Sep 21, 2020, 2:18 PM

#

mhmm i saw player proning on ground and he was going fast as car so i straight up leave the match before it started to avaid taht..

torpid creek Sep 21, 2020, 2:19 PM

#

Where can i find the official list of the device's that supports 90 FPS

shadow nest Sep 21, 2020, 2:19 PM

#

Hello any developer here? Game is unplayable in Pakistan. Movement and pickup delay issues

thorn terrace Sep 21, 2020, 2:21 PM

#

Cheater report channel always off

#

Why?

clear spindle Sep 21, 2020, 2:21 PM

#

Join the Pakistan server, @shadow nest link in #735483472432594994 sub point 3.1.

thorn terrace Sep 21, 2020, 2:21 PM

#

I have many videos of hscker

clear spindle Sep 21, 2020, 2:22 PM

#

It is not the official way to report cheaters @thorn terrace

storm flumeBOT Sep 21, 2020, 2:22 PM

#

Hello, @thorn terrace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

shadow nest Sep 21, 2020, 2:22 PM

#

Kia yar! Ye server phir kis liye hai@clear spindle