#questions | PUBG MOBILE | Page 1055

white saddle Sep 17, 2020, 6:27 PM

#

It will be back?

merry oyster Sep 17, 2020, 6:27 PM

#

Right now answer will be No

marble zenith Sep 17, 2020, 6:28 PM

#

Where do i report cheaters

#

I have a proof that the 1st one on fpp is a hacket

#

Cheater *

solid yew Sep 17, 2020, 6:28 PM

#

@marble zenith Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

marble zenith Sep 17, 2020, 6:29 PM

#

Mthfcker thinks he's tough let's see who's tough

low chasm Sep 17, 2020, 6:30 PM

#

Need help anyone here ?

solid yew Sep 17, 2020, 6:31 PM

#

@low chasm We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Sep 17, 2020, 6:34 PM

#

@small plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

low chasm Sep 17, 2020, 6:35 PM

#

@solid yew I'm an user from India the game has removed from playstore so Should I updated the game through other sources or should I wait until it comes to the playstore.

solid yew Sep 17, 2020, 6:36 PM

#

@low chasm u can update from pubgmobile.com , be care full updating from unofficial can leads u ban

low chasm Sep 17, 2020, 6:38 PM

#

Tq for advice👍

hollow pumice Sep 17, 2020, 6:38 PM

#

Can you give me confirmation about server reconnect issue in Pakistan
@merry oyster they don’t care 🤷‍♂️

polar marshBOT Sep 17, 2020, 6:39 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 17, 2020, 6:40 PM

#

@merry oyster you may join the PUBG MOBILE Pakistan server for more Information regarding the server issues, the invite link is found via #735483472432594994.

formal locust Sep 17, 2020, 6:49 PM

#

Is there issues when using a phone and on speaker. And turn on speaker to hear other players then you cannot hear the game .. footsteps etc. Please tag me. Thank you

main sky Sep 17, 2020, 7:03 PM

#

@marsh kraken

marsh kraken Sep 17, 2020, 7:03 PM

#

wait

#

ask here

main sky Sep 17, 2020, 7:04 PM

#

I can't login my pubg account

marsh kraken Sep 17, 2020, 7:04 PM

#

the problem

dark pollen Sep 17, 2020, 7:05 PM

#

How to report a hacker

marsh kraken Sep 17, 2020, 7:05 PM

#

in game @dark pollen

dark pollen Sep 17, 2020, 7:05 PM

#

@marsh kraken no here

marsh kraken Sep 17, 2020, 7:05 PM

#

customer support

main sky Sep 17, 2020, 7:05 PM

#

I can't login my pubg account
Plz help me

dark pollen Sep 17, 2020, 7:05 PM

#

I have his id

marsh kraken Sep 17, 2020, 7:05 PM

#

you cant for now

#

its closed

#

Post it here

#

for now

main sky Sep 17, 2020, 7:06 PM

#

Ok

marsh kraken Sep 17, 2020, 7:06 PM

#

@night cloak

dark pollen Sep 17, 2020, 7:06 PM

#

Okay tell me the steps how to send it on an email or sth

marsh kraken Sep 17, 2020, 7:06 PM

#

not the email

#

send the ss

#

here or the video

#

@dark pollen

main sky Sep 17, 2020, 7:07 PM

#

I can't login my pubg account
This is new update
Plz help me

📎 Screenshot_20200917_060615_com.tencent.ig.jpg

#

This problem still 8 days

marsh kraken Sep 17, 2020, 7:07 PM

#

@main sky wait for some time they will respond

main sky Sep 17, 2020, 7:07 PM

#

Ok

marsh kraken Sep 17, 2020, 7:08 PM

#

@solid yew

dark pollen Sep 17, 2020, 7:08 PM

#

I don’t have a video for him but he is a hacker he is ranking for conquer in Europe

#

I have th id only

night cloak Sep 17, 2020, 7:08 PM

#

Can i update pubg ? Im from india from apk mirror ? Pls help

marsh kraken Sep 17, 2020, 7:08 PM

#

u can send a screen shot@dark pollen

solid yew Sep 17, 2020, 7:09 PM

#

@marsh kraken yes

marsh kraken Sep 17, 2020, 7:09 PM

#

Can i update pubg ? Im from india from apk mirror ? Pls help
@night cloak there is a chance you might get banned

#

can you help @main sky

dark pollen Sep 17, 2020, 7:09 PM

#

@marsh kraken for his statics or what

solid yew Sep 17, 2020, 7:09 PM

#

@main sky try rutine repair

night cloak Sep 17, 2020, 7:09 PM

#

@marsh kraken hm aapne update kiya ?

marsh kraken Sep 17, 2020, 7:09 PM

#

I'd

main sky Sep 17, 2020, 7:09 PM

#

@solid yew not work

marsh kraken Sep 17, 2020, 7:09 PM

#

no other language rather than English

solid yew Sep 17, 2020, 7:10 PM

#

@main sky try reinsatll game

night cloak Sep 17, 2020, 7:10 PM

#

Mine is working nd even not asking for update

marsh kraken Sep 17, 2020, 7:10 PM

#

yes I have

main sky Sep 17, 2020, 7:10 PM

#

@solid yew 7 times download pubg

night cloak Sep 17, 2020, 7:10 PM

#

But i cant see s15 conq frame of leaderboard players

marsh kraken Sep 17, 2020, 7:11 PM

#

you want to update the game @night cloak

night cloak Sep 17, 2020, 7:11 PM

#

@marsh kraken yeah

#

For new erangel

#

😮

marsh kraken Sep 17, 2020, 7:11 PM

#

go to the pubgm's official websitr

#

website*

night cloak Sep 17, 2020, 7:11 PM

#

I cant

#

Saying ip addres could not found

#

🥺

marsh kraken Sep 17, 2020, 7:12 PM

#

no other option

night cloak Sep 17, 2020, 7:12 PM

#

amiajoketou

#

@marsh kraken can u give me the link in dm

marsh kraken Sep 17, 2020, 7:12 PM

#

wait

main sky Sep 17, 2020, 7:13 PM

#

@marsh kraken I will try tomorrow

dark pollen Sep 17, 2020, 7:13 PM

#

5270860959

📎 image0.png

dark lotus Sep 17, 2020, 7:13 PM

#

📎 Screenshot_-_Twitter.jpg

#

Is that mean sharpshooter from you ???

marsh kraken Sep 17, 2020, 7:14 PM

#

@night cloak

dark pollen Sep 17, 2020, 7:14 PM

#

5270860959
@dark pollen this is the id of the hacker

dark lotus Sep 17, 2020, 7:15 PM

#

Any one can answer ? Whay the name of hack thay say

dark pollen Sep 17, 2020, 7:15 PM

#

@marsh kraken ??

marsh kraken Sep 17, 2020, 7:15 PM

#

@solid yew

#

do you have the link of PUBGM official website

solid yew Sep 17, 2020, 7:16 PM

#

@main sky The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.

#

@marsh kraken www.pubgmobile.com

night cloak Sep 17, 2020, 7:16 PM

#

Any one have url of pubgm official website

marsh kraken Sep 17, 2020, 7:16 PM

#

try this

#

@night cloak

#

@marsh kraken www.pubgmobile.com
@night cloak

#

try this one

night cloak Sep 17, 2020, 7:17 PM

#

Ohk

dark pollen Sep 17, 2020, 7:17 PM

#

lol

#

If you don’t know how to help me tell me

dark lotus Sep 17, 2020, 7:18 PM

#

Mr. Sharpshooter ?

dark pollen Sep 17, 2020, 7:19 PM

#

You don't know how to ban like failed protection system of the game

dense lintel Sep 17, 2020, 7:19 PM

#

from where we can buy midasbuy radeem code of uc?

jovial cedar Sep 17, 2020, 7:19 PM

#

I had two players teaming up in Europe TPP miramar solos last night in Bronze. I played a game for a quest and was like how bad do you have to be to team up in Bronze?

#

Now you know why I am so salty.

dark lotus Sep 17, 2020, 7:20 PM

#

Net flix do you see that ?

#

Is that mean sharpshooter from you ??? In the pic

dark pollen Sep 17, 2020, 7:20 PM

#

@dark lotus see what

dark lotus Sep 17, 2020, 7:20 PM

#

📎 Screenshot_-_Twitter.jpg

dark pollen Sep 17, 2020, 7:20 PM

#

Yes but not the hack

dark lotus Sep 17, 2020, 7:21 PM

#

Why the same name !

dark pollen Sep 17, 2020, 7:21 PM

#

I think it means that he don’t miss a shot

dark lotus Sep 17, 2020, 7:21 PM

#

That mean the buld sharpshooter

dark pollen Sep 17, 2020, 7:22 PM

#

The update game gets worse every update and the hacks increase

#

WTF is that

supple ruin Sep 17, 2020, 7:22 PM

#

588565654 plz see this guy mods

#

In game

#

Plzzzzzzz

jovial cedar Sep 17, 2020, 7:23 PM

#

Here is the key to finding a hacker who knows how to use the tools. Goes for the first crate and then turns off hacks until the final 10 or 20.

#

They always go for the early crate because it helps in the final circle

#

The behavior is the same every time

#

Hacks are turned on for hot drops, early crates, and final ten.

#

In between they stay out of trouble

dark pollen Sep 17, 2020, 7:25 PM

#

If you have any problem they will answer but if it about a hackers they are not here

analog swan Sep 17, 2020, 7:26 PM

#

My account has been hacked, and I am not able to access it. I can give all the information to make sure that it is my account. Can I return the account? Pls help me !!

jovial cedar Sep 17, 2020, 7:26 PM

#

Welcome to Tencent customer service

oblique vine Sep 17, 2020, 7:26 PM

#

There is issue when I spectate my teammate,the footsteps and firing sound is not audible to me.why?@jovial cedar @solid yew

dense lintel Sep 17, 2020, 7:27 PM

#

from where we can buy midasbuy radeem code of uc?

hard pumice Sep 17, 2020, 7:27 PM

#

Please PUBG MOBILE convert my 8000AG into 600UC as I have mistakenly choosed AG over UC thinking it would be the same.Presently I don't have the money to buy the ultimate RP.I would be grateful to PUBG MOBILE forever for the help.
Yours sincerely PUBGIAN
My ID:5136426187

jovial cedar Sep 17, 2020, 7:27 PM

#

You can tell who is using ESP because when you hide behind ground, they shoot in front of your position.

analog swan Sep 17, 2020, 7:27 PM

#

My account has been hacked, and I am not able to access it. I can give all the information to make sure that it is my account. Can I return the account? Pls help me !!

shy mist Sep 17, 2020, 7:29 PM

#

Ur Account is hacked don't worry@opal crown huh

dark pollen Sep 17, 2020, 7:32 PM

#

@opal crown 😂😂😂😂

#

from a long time that dud

jovial cedar Sep 17, 2020, 7:33 PM

#

@lime juniper What is the pay for being a video investigator?

#

Figured I would ask.

warped parcel Sep 17, 2020, 7:34 PM

#

@jovial cedar you'll get bp as reward.

jovial cedar Sep 17, 2020, 7:34 PM

#

How much?

earnest notch Sep 17, 2020, 7:34 PM

#

you get BP and AG 😄

analog swan Sep 17, 2020, 7:34 PM

#

My account has been hacked, and I am not able to access it. I can give all the information to make sure that it is my account. Can I return the account? Pls help me !!

jovial cedar Sep 17, 2020, 7:34 PM

#

I mean they have 8 million plus people paying for RP. We should get something tangible.

warped parcel Sep 17, 2020, 7:34 PM

#

You can see that in the Video investigator screen

jovial cedar Sep 17, 2020, 7:35 PM

#

Does not have to be much but if there was real money to be made I would do it

earnest notch Sep 17, 2020, 7:35 PM

#

@jovial cedar but pubg mobile have maybe 500M players 😄

jovial cedar Sep 17, 2020, 7:35 PM

#

I am not including the money they get from selling our data

vivid minnow Sep 17, 2020, 7:35 PM

#

Server crashing in Pakistan 😞

warped parcel Sep 17, 2020, 7:36 PM

#

@jovial cedar

📎 Screenshot_2020-09-18-01-06-21-927_com.tencent.ig.jpg

#

5000 reviews is worth 5000bp

jovial cedar Sep 17, 2020, 7:37 PM

#

That is not much

warped parcel Sep 17, 2020, 7:37 PM

#

📎 Screenshot_2020-09-18-01-07-48-734_com.tencent.ig.jpg

#

And some AG for accuracy

storm flumeBOT Sep 17, 2020, 7:38 PM

#

You can contact the customer service via the game settings, @opal crown. Refer to subpoint 5.3 in #faq for further instructions.

warped parcel Sep 17, 2020, 7:38 PM

#

Clear cache and try again? @opal crown

#

Tell

grim tangle Sep 17, 2020, 7:40 PM

#

There is a bug in the game. Unstable connection. Fix it right away

#

@storm flume There is a bug in the game. Unstable connection. Fix it right away

solid yew Sep 17, 2020, 7:41 PM

#

@oblique vine hello could you please report this via #old

jovial cedar Sep 17, 2020, 7:42 PM

#

They would hate having me as a video reviewer. I would pick out the nuance their anti-cheat misses.

icy cloak Sep 17, 2020, 7:43 PM

#

Who's itachi here........?

tight shoal Sep 17, 2020, 7:43 PM

#

need help

polar marshBOT Sep 17, 2020, 7:44 PM

#

@tight shoal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Sep 17, 2020, 8:05 PM

#

Hello, @waxen minnow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

novel solstice Sep 17, 2020, 8:14 PM

#

when this company will take a real actions against hackers ?

storm flumeBOT Sep 17, 2020, 8:15 PM

#

Hello, @novel solstice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Sep 17, 2020, 8:15 PM

#

@novel solstice You may want to look through #news.

upper ravine Sep 17, 2020, 8:18 PM

#

When i try to get back my password from code this tell me this i forget my password and i cant send code to my account what i can do sir

📎 IMG_20200917_170608.jpg

novel solstice Sep 17, 2020, 8:18 PM

#

@night cloak bro every game i face hacker i reported them nothing happen ! should do something about that i can't play classic anymore can't push my rank

night cloak Sep 17, 2020, 8:19 PM

#

Feel free to provide your feed back via #old

#

@upper ravine try again later, the email/phone feature is still in beta, for now use another social media to login.

novel solstice Sep 17, 2020, 8:21 PM

#

really nothing happen if i report someone should you review if he hacker or no
but you ask the players to record and send the video and wait !
where's the game anticheat by the money you can make a good anti cheat but this game just wanna make money it will die very soon that way if it's not already died

upper ravine Sep 17, 2020, 8:21 PM

#

@night cloak oky what about time i can wait and this not mean. My account wrong this is ture but bug in game because of beta

night cloak Sep 17, 2020, 8:22 PM

#

@upper ravine you’ll just need to have patience either try again later if it doesn’t work you’ll need to wait for the feature to be updated, you can use other social media’s to login for the mean time.

upper ravine Sep 17, 2020, 8:24 PM

#

@night cloak oky i will try later but i still wait for 15 hours and same u mean many day i will wait or few our when new day start

#

Hours ,•

night cloak Sep 17, 2020, 8:25 PM

#

Or wait for the feature to be updated

polar marshBOT Sep 17, 2020, 8:33 PM

#

@strong cipher:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strong cipher Sep 17, 2020, 8:35 PM

#

Would account get suspended for doing live commentary on custom room matches in emulator version?

night cloak Sep 17, 2020, 8:36 PM

#

@strong cipher you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

upper ravine Sep 17, 2020, 8:39 PM

#

@night cloak u mean this feature. For forget my password not working now ?

#

@night cloak can only login. Buy emaill abd password

steep swan Sep 17, 2020, 8:44 PM

#

Why today Server pings high Also we are facing plane glitch server problem in pakistan.

fast crown Sep 17, 2020, 8:44 PM

#

📎 Screen_Recording_20200917-224013_1.gif

steep swan Sep 17, 2020, 8:44 PM

#

We can't jump can't do anything just stuck with plane.

fast crown Sep 17, 2020, 8:45 PM

#

If this guy has no Hack i am eating a shoe

night cloak Sep 17, 2020, 8:46 PM

#

@fast crown Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

#

@steep swan you may join PUBGM Pakistan and ask this question, you can find the server invite via #735483472432594994.

#

@upper ravine that feature has a lot of bugs.

steep swan Sep 17, 2020, 8:49 PM

#

Lol golbal and pakistan have same pubg not different no difference if i ask here or in pakistan discord

night cloak Sep 17, 2020, 8:50 PM

#

They’re handling that issue, they’ll have a better answer for you we have no information.

#

You may ask here but our response will be what I just said.

limpid cairn Sep 17, 2020, 8:53 PM

#

How to unlink email/3rdlink

#

Can anyone help me

night cloak Sep 17, 2020, 8:53 PM

#

@limpid cairn currently that is not possible.

limpid cairn Sep 17, 2020, 8:54 PM

#

I talked with customer service they said 30 days

#

I provided each and everything they said

night cloak Sep 17, 2020, 8:54 PM

#

Is it your email or a hackers email ?

limpid cairn Sep 17, 2020, 8:54 PM

#

Yep

night cloak Sep 17, 2020, 8:54 PM

#

Yep ?

limpid cairn Sep 17, 2020, 8:54 PM

#

Hacker's

night cloak Sep 17, 2020, 8:55 PM

#

You may contact in game support, it generally takes 60-90 days for unlinking if accounts, but if they said 30 go off what they say.

limpid cairn Sep 17, 2020, 8:55 PM

#

Basically that was mine but hacker hacked that mail

#

My friend had same issue he also did what i did and in 30 mins his mail is unlinked

#

@limpid cairn currently that is not possible.
@night cloak pubg is thinking to include unlink email feature as well?

#

In future

#

Because of this many ids are hacked 💔

night cloak Sep 17, 2020, 9:03 PM

#

You may provide your suggestions via #old.

#

Accounts do not get hacked because of PUBGM they get hacked because the owners are not taking good care of there accounts.

limpid cairn Sep 17, 2020, 9:28 PM

#

@night cloak bro my account is protected with double step verification

#

But i received an email i clicked and than everything is messed up

night cloak Sep 17, 2020, 9:33 PM

#

Exactly my point.

#

Hi

strong egret Sep 17, 2020, 9:57 PM

#

Please someone log in to my account how can I stop him ? he has acess by twitter And i can't unlink it before 21 days any solution please ?

subtle stump Sep 17, 2020, 9:59 PM

#

Where is the bonus challenge exactly or was it removed?

solid yew Sep 17, 2020, 10:03 PM

#

@subtle stump Please refer to this channel’s pinned messages for further information,

#

PC: Click on the pin icon located in the top-right of the channel.

#

Mobile: Click on the channel name and select Pins located at the top.

oak path Sep 17, 2020, 10:04 PM

#

Please someone log in to my account how can I stop him ? he has acess by twitter And i can't unlink it before 21 days any solution please ?
@strong egret

Go to settings, then bottom left there is a customer support icon.. click on it and make a complaint from there.
All the Very best !
Support isn't good enough.

#

@strong egret also, make sure you spend all your UC and BPs and Silver frags before they all ger used up by the culprit. No other option..but to spend em all

strong egret Sep 17, 2020, 10:05 PM

#

I already taolk about the problem but i need more than 30 days for unlink and the hacker log in now to account and i dont have any thing how can I report to twitter support or any other solution

night cloak Sep 17, 2020, 10:05 PM

#

@strong egret You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction. Please refer to image attached.

📎 image0.png

subtle stump Sep 17, 2020, 10:06 PM

#

@solid yew I’m just asking was it removed or not there is way too many pinned messages

night cloak Sep 17, 2020, 10:06 PM

#

@strong egret it usually takes 60-90 days for this sort or unlink to happen.

oak path Sep 17, 2020, 10:06 PM

#

I already taolk about the problem but i need more than 30 days for unlink and the hacker log in now to account and i dont have any thing how can I report to twitter support or any other solution
@strong egret u can log into your account ?

strong egret Sep 17, 2020, 10:06 PM

#

Please how can I begin a new conversation with them ??

solid yew Sep 17, 2020, 10:06 PM

#

@subtle stump https://media.discordapp.net/attachments/675100185994723339/753596191593332796/20200910_154111.jpg?width=400&height=200

night cloak Sep 17, 2020, 10:07 PM

#

@strong egret may I ask why you need a new conversation with them ?

strong egret Sep 17, 2020, 10:07 PM

#

@strong egret u can log into your account ?
@oak path I can with facebook but hacker still log in when I played

#

@strong egret may I ask why you need a new conversation with them ?
@night cloak The last conversation has not give me the same in the pictre just ask me about an older payment and day of inscription

night cloak Sep 17, 2020, 10:09 PM

#

@strong egret the agent you currently have will be able to send you to where you need to be, if your on android device you can clear app cache for a new conversation.

polar marshBOT Sep 17, 2020, 10:09 PM

#

@fiery forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strong egret Sep 17, 2020, 10:10 PM

#

@strong egret the agent you currently have will be able to send you to where you need to be, if your on android device you can clear app cache for a new conversation.
@night cloak Im on ios device

night cloak Sep 17, 2020, 10:10 PM

#

Then you cannot start a conversation you may wait for your support agent to reply, they’ll be able to help.

verbal yoke Sep 17, 2020, 10:10 PM

#

is there a pubgm support chat?

#

wait nvm im dumb

night cloak Sep 17, 2020, 10:11 PM

#

@verbal yoke here Hehe

verbal yoke Sep 17, 2020, 10:11 PM

#

i meant is there a pubgm esports server

#

server*

oak path Sep 17, 2020, 10:11 PM

#

@oak path I can with facebook but hacker still log in when I played
@strong egret

Get used to frequent logins from the hacker.
Spend Whatever you can in-game before him.
You can do the login non-stop till either you or the hacker gets a cool down period before logging in again. This is when u can log into your account for at least a couple mins.
In game support is the only thing you can depend on, which basically is the worst service of this decade probably.
If hacking into accounts is a serious problem in your country and laws are there, you can go to cops, file a complaint, get them to contact the PUBGM for your account details and stuff....

strong egret Sep 17, 2020, 10:11 PM

#

hacker also has access with new email link i tried to change pass but the system add a new pass but still log in with older pass

night cloak Sep 17, 2020, 10:12 PM

#

Uhm @onyx cairn would be the person to ask about that, @verbal yokez

strong egret Sep 17, 2020, 10:12 PM

#

so we both can acess by new link by 2 passwords

night cloak Sep 17, 2020, 10:12 PM

#

@strong egret contact in game support we cannot help with account related issues.

strong egret Sep 17, 2020, 10:21 PM

#

Already

#

Thank you very much

#

@strong egret

Get used to frequent logins from the hacker.

Spend Whatever you can in-game before him.

You can do the login non-stop till either you or the hacker gets a cool down period before logging in again. This is when u can log into your account for at least a couple mins.

In game support is the only thing you can depend on, which basically is the worst service of this decade probably.

If hacking into accounts is a serious problem in your country and laws are there, you can go to cops, file a complaint, get them to contact the PUBGM for your account details and stuff....
@oak path Thank you very much

#

another question please , If I delete my account can I recover it later or I cant forever ?

weary halo Sep 17, 2020, 10:25 PM

#

Can i change my linked email address?

strong egret Sep 17, 2020, 10:25 PM

#

Can i change my linked email address?
@weary halo No you can't

weary halo Sep 17, 2020, 10:27 PM

#

@strong egret

where can i contact pubgm support ?

strong egret Sep 17, 2020, 10:28 PM

#

go to settings then to pubg customer and tap contact us

weary halo Sep 17, 2020, 10:28 PM

#

In pubg ?

strong egret Sep 17, 2020, 10:29 PM

#

yes

#

another question please , If I delete my account can I recover it later or I cant forever ?
@strong egret Any idea ???

strong scaffold Sep 17, 2020, 10:42 PM

#

anyone know where i can find redemshion codes

#

for pubg

#

like for free skins and outfits

sick shale Sep 17, 2020, 10:43 PM

#

From live streams/events

rare yew Sep 17, 2020, 10:50 PM

#

help :(, i have a ipad 7th, and i have had frame drop since the "new age" update

gentle edge Sep 17, 2020, 10:50 PM

#

My friend has his PUBG account stolen. What we can do to recovery it?

short cliff Sep 17, 2020, 10:50 PM

#

Did Pubg Mobile removed RP prime plus subscription in season 15 ? I can’t find the tab . Please help

oak path Sep 17, 2020, 10:52 PM

#

@strong egret Any idea ???
@strong egret what account ? pubgm account ?

verbal yoke Sep 17, 2020, 10:54 PM

#

@onyx cairn does pubgm esports have a server?

near hill Sep 17, 2020, 10:56 PM

#

is it any one know how to ban a cheater in Discord?

meager frost Sep 17, 2020, 10:59 PM

#

Guys I’ve got a problem I’ve lost around 500 UC every time I restart my game my UC balance falls to 0 why is that. I also can’t make UC payments

#

📎 video0.mov

boreal comet Sep 17, 2020, 11:04 PM

#

where can I ask questions about PUBG in general lol it’s not necessarily a support question

meager frost Sep 17, 2020, 11:09 PM

#

Guys I’ve got a problem I’ve lost around 500 UC every time I restart my game my UC balance falls to 0 why is that. I also can’t make UC payments

#

Guys I’ve got a problem I’ve lost around 500 UC every time I restart my game my UC balance falls to 0 why is that. I also can’t make UC payments

#

Guys I’ve got a problem I’ve lost around 500 UC every time I restart my game my UC balance falls to 0 why is that. I also can’t make UC payments

#

📎 video0.mov

#

I used in game UC RP mission 30 UC

#

📎 video0.mov

sick shale Sep 17, 2020, 11:15 PM

#

@boreal comet in #pubg-mobile

polar marshBOT Sep 17, 2020, 11:37 PM

#

@urban folio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin needle Sep 18, 2020, 12:03 AM

#

📎 Screenshot_2020-09-18-02-54-37-956_com.tencent.ig.jpg

#

This plaer 110 preset hacker why are you support cheaters

#

Tellme

night cloak Sep 18, 2020, 12:07 AM

#

@elfin needle Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

#

@meager frost You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

#

@gentle edge can he still access his account ?

#

@near hill Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

civic pivot Sep 18, 2020, 12:09 AM

#

Why there is so much arap hackers in europe server?

night cloak Sep 18, 2020, 12:10 AM

#

@near hill #cheater-reports will open shortly then you can report one cheater there, you’ll need server level 10 to gain access to the channel when it is opened.

#

@civic pivot because they probably have lower ping on that server.

civic pivot Sep 18, 2020, 12:10 AM

#

What are you talking bro

#

Ping? Is internet connection speed

night cloak Sep 18, 2020, 12:10 AM

#

Yes.

#

Your MS down bottom left.

civic pivot Sep 18, 2020, 12:11 AM

#

Theyr hacking server, hacking client hacking bullets everything

night cloak Sep 18, 2020, 12:11 AM

#

The lower the better

#

They’ll have lower ping in EU servers as to why they play EU.

#

That kind of question can be asked via #pubg-mobile.

civic pivot Sep 18, 2020, 12:11 AM

#

Dont talk trash my friend

#

My ping is 30, they kill me with 2 bullets 🙂

#

500 metres: low ping?

#

So i must have 5 ping you mean

night cloak Sep 18, 2020, 12:12 AM

#

Please move to #pubg-mobile.

civic pivot Sep 18, 2020, 12:12 AM

#

Dont talk trash

slender wharf Sep 18, 2020, 12:13 AM

#

@civic pivot Move to a discussion channel.

civic pivot Sep 18, 2020, 12:14 AM

#

Im asking question im not discussing an issue with u guys, this is support channel and dont make your donated members talk off-topic to my question

#

Why are so many cheaters in EU server?

night cloak Sep 18, 2020, 12:15 AM

#

@strong egret that process is irreversible once it’s deleted it’s gone forever.

civic pivot Sep 18, 2020, 12:15 AM

#

They lock the server(plane) binds you at 500 ping all 100 players land on the end of plane

night cloak Sep 18, 2020, 12:16 AM

#

Ask hackers why they pick to play a certain server we cannot answer on there behalf.

#

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

civic pivot Sep 18, 2020, 12:16 AM

#

What are you talking so unnecassaryly go waste your time with kids @night cloak

slender wharf Sep 18, 2020, 12:17 AM

#

@civic pivot We cannot do anything about the hackers in the game or ping issues, please report them given the website and text above.

civic pivot Sep 18, 2020, 12:18 AM

#

You cannot report the plane hacker 🙂 100 players stuck at 600 ping + Server connected failed error and directed to lobby

night cloak Sep 18, 2020, 12:18 AM

#

@civic pivot Kindly created a detailed report in #old.

slender wharf Sep 18, 2020, 12:19 AM

#

Then please report it in #old

narrow thicket Sep 18, 2020, 12:21 AM

#

Hello

storm flumeBOT Sep 18, 2020, 12:22 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @narrow thicket. Remember to read through #faq before asking questions in the support channels.

slender wharf Sep 18, 2020, 12:23 AM

#

@narrow thicket your friend or you?

narrow thicket Sep 18, 2020, 12:23 AM

#

No my friend but she cant speak english

#

Ok i will telll you what happend and hope that you can help her

slender wharf Sep 18, 2020, 12:24 AM

#

Please kindly ask them to click the file-claim option in-game, we cannot help with ban related issues, @narrow thicket.

narrow thicket Sep 18, 2020, 12:24 AM

#

No responding

slender wharf Sep 18, 2020, 12:25 AM

#

We cannot help with ban related issues please wait for them to contact them back.

polar marshBOT Sep 18, 2020, 12:26 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

shrewd sage Sep 18, 2020, 12:30 AM

#

How is teaming defined in the game PUBGm?
Specifically, when you're solo and making your first move, with both players unarmed, isn't it a violation for the player who gets one car to carry the other player to where the other car is...metropolitan?

night cloak Sep 18, 2020, 12:31 AM

#

If they’re teaming you may use the in game report feature.

#

And if they’re transporting someone in the same vehicle that is teaming.

shrewd sage Sep 18, 2020, 12:34 AM

#

What happens if there is no voice chat or other means of communication between the two players at all, and they encounter each other by mere chance, and then one player transports the other to where the vehicle is located? Neither player used any guns at all.

night cloak Sep 18, 2020, 12:35 AM

#

It’s still assisting another player, aka teaming.

shrewd sage Sep 18, 2020, 12:36 AM

#

Okay, so that's what it was all about.
Thank you so much for your response.

leaden prawn Sep 18, 2020, 12:36 AM

#

Is the cheater report channel ever gonna be open again

night cloak Sep 18, 2020, 12:37 AM

#

@leaden prawn it’ll be open in the near future.

vagrant forum Sep 18, 2020, 12:37 AM

#

Yes, it will be opened in the near future.

cyan citrus Sep 18, 2020, 12:37 AM

#

near future means another millennial

vagrant forum Sep 18, 2020, 12:40 AM

#

Use #media, @placid gulch.

fervent grotto Sep 18, 2020, 12:43 AM

#

is there a support here for the kr version?

vagrant forum Sep 18, 2020, 12:43 AM

#

@noble prawn, all cheaters do get banned eventually.

#

No, @fervent grotto.

fervent grotto Sep 18, 2020, 12:43 AM

#

do u know where i can find support for it?

vagrant forum Sep 18, 2020, 12:44 AM

#

You can contact the in-game customer service for any kind of queries related to the KR Version.

long elk Sep 18, 2020, 12:45 AM

#

Can i get my account back ? If I didn't have it linked to Fb or and email? After I updated my phone and lost it

storm flumeBOT Sep 18, 2020, 12:45 AM

#

You can contact the customer service via the game settings, @long elk. Refer to subpoint 5.3 in #faq for further instructions.

cosmic gazelle Sep 18, 2020, 12:47 AM

#

Anyone here to hel9

#

It says this again and again on my Android but I'm able to play on my iPhone using the same network.
I even tried with my mobile data but it still shows this

📎 Screenshot_20200918-061703_PUBG_MOBILE.jpg

storm flumeBOT Sep 18, 2020, 12:49 AM

#

Please refer to subpoint 4.5 in #faq for further information, @cosmic gazelle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

cosmic gazelle Sep 18, 2020, 12:54 AM

#

It says follow instructions, which instructions?

#

I downloaded the app and clicked on connect but it still shows thr same network error

#

📎 Screenshot_20200918-062519_DNS_Changer.jpg

#

AAnd now I cant even try till 4 min

vagrant forum Sep 18, 2020, 12:56 AM

#

Which login method are you using on iOS and Android?

cosmic gazelle Sep 18, 2020, 12:57 AM

#

Twitter

vagrant forum Sep 18, 2020, 12:57 AM

#

On both?

cosmic gazelle Sep 18, 2020, 1:00 AM

#

No, I use fb on other, but thats for my 2nd account .
I tried with Google too but it's showing the same message

sudden bluff Sep 18, 2020, 1:03 AM

#

Hi, I need help. I am playing after a very bad update with the frame dropping

#

Can any one help me

night cloak Sep 18, 2020, 1:03 AM

#

@cosmic gazelle may I ask what country you’re in ?

cosmic gazelle Sep 18, 2020, 1:04 AM

#

India

night cloak Sep 18, 2020, 1:04 AM

#

There’s the answer to everything 😉

#

The games banned in India as to why you’re receiving that message.

cosmic gazelle Sep 18, 2020, 1:04 AM

#

Then why its working on my iPhone

sudden bluff Sep 18, 2020, 1:04 AM

#

Any one can help me ???

cosmic gazelle Sep 18, 2020, 1:05 AM

#

And I was able to login

night cloak Sep 18, 2020, 1:05 AM

#

They may not have banned your phone yet.

cosmic gazelle Sep 18, 2020, 1:05 AM

#

My other account in it

#

Which is logged into my iphone

#

Im not able to login my secondary account

#

If it was banned then I shouldn't even be able to login to my main account too right

night cloak Sep 18, 2020, 1:07 AM

#

They may have banned one device just not the other.

pearl notch Sep 18, 2020, 1:07 AM

#

Bonus challenge not showing ?

mint rivet Sep 18, 2020, 1:07 AM

#

HELLO, I had some accounts but I forgot the emails ,is there is any way to get the account back

night cloak Sep 18, 2020, 1:07 AM

#

@pearl notch

📎 image0.jpg

#

@mint rivet try contact in game game support.

cosmic gazelle Sep 18, 2020, 1:07 AM

#

They may have banned one device just not the other.
@night cloak dude I'm able to login other account on my same phone, having trouble login into my 2nd account

pearl notch Sep 18, 2020, 1:08 AM

#

Thanks

mint rivet Sep 18, 2020, 1:08 AM

#

@night cloak where is that game support

sudden bluff Sep 18, 2020, 1:08 AM

#

Frame dropped in game

pearl notch Sep 18, 2020, 1:08 AM

#

@night cloak thanks

night cloak Sep 18, 2020, 1:08 AM

#

@mint rivet You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

#

@sudden bluff device ?

sudden bluff Sep 18, 2020, 1:09 AM

#

Ipad 7 @night cloak

night cloak Sep 18, 2020, 1:10 AM

#

@sudden bluff please send me a photo of your graphics settings.

sudden bluff Sep 18, 2020, 1:10 AM

#

Ok wait minute

#

@8dp

📎 20200918_041152.jpg

cosmic gazelle Sep 18, 2020, 1:12 AM

#

Is it safe to download pubg from Pubg offical site on my ipad?

sudden bluff Sep 18, 2020, 1:13 AM

#

@night cloak

night cloak Sep 18, 2020, 1:13 AM

#

@cosmic gazelle yes.

#

@sudden bluff Kindly created a detailed report in #old.

#

@rare yew Kindly created a detailed report in #old.

sudden bluff Sep 18, 2020, 1:14 AM

#

Ok thank you @night cloak

#

I send detailed report but no one help me @night cloak

night cloak Sep 18, 2020, 1:23 AM

#

you will not get a response, it just makes the team aware of the issue.

sudden bluff Sep 18, 2020, 1:23 AM

#

Ahaa ok

#

But no one can help me now ?? @night cloak

night cloak Sep 18, 2020, 1:25 AM

#

as of now theirs not much we can do sorry.

sudden bluff Sep 18, 2020, 1:25 AM

#

Ok thank you @night cloak

shrewd sage Sep 18, 2020, 1:27 AM

#

If you encounter an enemy in a car with no guns to be found in your initial response, is it considered teaming to get into the enemy's car to avoid being run over by the enemy?

night cloak Sep 18, 2020, 1:28 AM

#

the timing to click get in when the car is running at you would have to be perfect ive never seen it done but if you hop in the car that way and kill them you should be fine.

cosmic gazelle Sep 18, 2020, 1:29 AM

#

How to download?I cant open it

📎 20200918_065907.jpg

#

📎 20200918_065925.jpg

odd yarrow Sep 18, 2020, 1:31 AM

#

Legit just got killed in a solo match and got banned for “violating the user agreement” in some way, not specified. Anyways I’ve never done any plugins or used 3rd party systems. I’ve been playing off my phone since season 1 so I’d like some help pls

night cloak Sep 18, 2020, 1:31 AM

#

@odd yarrow Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban.

brisk sail Sep 18, 2020, 1:31 AM

#

I'm unable to send RP gift to my friend

night cloak Sep 18, 2020, 1:32 AM

#

@brisk sail are you getting a error message if any sort?

brisk sail Sep 18, 2020, 1:32 AM

#

Yes @night cloak

night cloak Sep 18, 2020, 1:32 AM

#

Can you send the error message here please.

brisk sail Sep 18, 2020, 1:33 AM

#

📎 Screenshot_2020-09-17-08-22-52-358_com.android.vending.jpg

shrewd sage Sep 18, 2020, 1:33 AM

#

Suppose I'm driving and I'm trying to hit an enemy with my car and the enemy gets into my car. In that case, would I have been teaming up?

night cloak Sep 18, 2020, 1:33 AM

#

@brisk sail what country are you in ?

#

@shrewd sage no

muted drum Sep 18, 2020, 1:34 AM

#

How long will we still face these cheaters?!!

brisk sail Sep 18, 2020, 1:34 AM

#

India @night cloak

night cloak Sep 18, 2020, 1:34 AM

#

@brisk sail you cannot make any in game purchases if you’re from India.

#

@muted drum Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

shrewd sage Sep 18, 2020, 1:35 AM

#

Thank U

brisk sail Sep 18, 2020, 1:35 AM

#

Please help me @night cloak

night cloak Sep 18, 2020, 1:36 AM

#

@brisk sail you cannot make any in game purchases if you’re from India.

brisk sail Sep 18, 2020, 1:36 AM

#

Ok thank u @night cloak

woeful anchor Sep 18, 2020, 1:37 AM

#

How long does it usually take for them to check the file claim?

polar marshBOT Sep 18, 2020, 1:38 AM

#

@woeful anchor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rocky goblet Sep 18, 2020, 1:41 AM

#

Any updates on the outfit contest?

night cloak Sep 18, 2020, 1:43 AM

#

Which contest ?

rocky goblet Sep 18, 2020, 1:44 AM

#

The outfit one.. design an outfit?

#

https://www.pubgmobile.com/act/a20200928outfitsdesign/index_m.html?lan=en

night cloak Sep 18, 2020, 1:46 AM

#

Have you read the dates on that link you’ve provided ?

rocky goblet Sep 18, 2020, 1:47 AM

#

Yes of course? I entered it.
Just wondering if and where updates are?

night cloak Sep 18, 2020, 1:50 AM

#

Try Facebook or twitter, rules say that’s we’re everything will be announced.

#

📎 image0.png

#

📎 image0.png

rocky goblet Sep 18, 2020, 1:51 AM

#

Ok thanks. Theres nothing there yet

#

I read all that

night cloak Sep 18, 2020, 1:51 AM

#

Ah right.

#

Wait for the 28th.

#

At the moment it’s only in stage 2 of the four stages.

vagrant onyx Sep 18, 2020, 2:00 AM

#

How to download?I cant open it
@cosmic gazelle you cant download that file to ios
its only for android
for ios kindly search from your app store
( region india store deleted the game )

jovial cedar Sep 18, 2020, 2:07 AM

#

ID 5359446703 Radar hacking and speed hacking

night cloak Sep 18, 2020, 2:08 AM

#

@jovial cedar I’ve already advised you on how to report hackers ?

storm flumeBOT Sep 18, 2020, 2:11 AM

#

Hello, @jovial cedar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

jovial cedar Sep 18, 2020, 2:18 AM

#

No you did not.

#

I would report in cheater reports but it opens once a month and then you get flooded so it closes a couple of hours later.

#

Aren’t there something like 15,000 people going over reports?

tiny locust Sep 18, 2020, 2:20 AM

#

My inventory can't load plz help
5505789152

night cloak Sep 18, 2020, 2:21 AM

#

@jovial cedar #questions message huh

polar marshBOT Sep 18, 2020, 2:21 AM

#

@dusty nymph:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frozen wedge Sep 18, 2020, 2:21 AM

#

Ask ,is GFX TOOLS are ilegal?

storm flumeBOT Sep 18, 2020, 2:21 AM

#

Use of unauthorized third-party software or methods, @frozen wedge, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

frozen wedge Sep 18, 2020, 2:22 AM

#

oh ok :3

dark pollen Sep 18, 2020, 2:22 AM

#

Hi

night cloak Sep 18, 2020, 2:22 AM

#

@tiny locust have you tried the following:
Restarting device.
Routine repair.
Reinstalling.
Restarting device.

#

@dark pollen how may I help ?

dark pollen Sep 18, 2020, 2:23 AM

#

There is a hacker killed me and i have his id how can I report him

#

@night cloak yes pls

night cloak Sep 18, 2020, 2:23 AM

#

@dark pollen Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

tiny locust Sep 18, 2020, 2:23 AM

#

I am try 10 times but

last chasm Sep 18, 2020, 2:23 AM

#

Umm I have a problem here
The ingame Fragment notification block my fingers to Use the scope and Fire button.
its really annoying

tiny locust Sep 18, 2020, 2:23 AM

#

Can't load my inventory

#

Asia server

elfin canopy Sep 18, 2020, 2:24 AM

#

Did you try switching network, @tiny locust?

night cloak Sep 18, 2020, 2:24 AM

#

@last chasm are you talking about the event in erangel ?

frozen wedge Sep 18, 2020, 2:25 AM

#

you can move it acctually @last chasm

polar marshBOT Sep 18, 2020, 2:25 AM

#

@tiny locust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

last chasm Sep 18, 2020, 2:25 AM

#

You can move the Fragment notification?

digital storm Sep 18, 2020, 2:25 AM

#

I updated to iOS14 today, and now my game keeps crashing and also it keeps switching between data and wifi(only in game because out of the app wifi stills on) is there a way to fix this?

night cloak Sep 18, 2020, 2:25 AM

#

Just hold down on the button and drag it, @last chasm.

#

In game.

last chasm Sep 18, 2020, 2:25 AM

#

Not the Small Button but the Notification

dark pollen Sep 18, 2020, 2:25 AM

#

They need a video but i am only have screenshot for his statics is it good

onyx cairn Sep 18, 2020, 2:26 AM

#

There's currently no public server for Esports, @verbal yoke.

night cloak Sep 18, 2020, 2:26 AM

#

@dark pollen you can use the built in report feature.

dark pollen Sep 18, 2020, 2:27 AM

#

@night cloak what is it

digital storm Sep 18, 2020, 2:27 AM

#

I updated to iOS14 today, and now my game keeps crashing and also it keeps switching between data and wifi(only in game because out of the app wifi stills on) is there a way to fix this?...

night cloak Sep 18, 2020, 2:27 AM

#

@digital storm please refer to #faq subpoint 4.7

#

@dark pollen it’s the button you report them with inside of PUBG MOBILE.

last chasm Sep 18, 2020, 2:28 AM

#

The first I think My phone having touch lag
but its not, its because of the Fragment notification.
can I even just disable the Fragment completed notification?

night cloak Sep 18, 2020, 2:28 AM

#

I don’t think that is possible.

dark pollen Sep 18, 2020, 2:28 AM

#

@night cloak it doesn’t do anything

night cloak Sep 18, 2020, 2:29 AM

#

@dark pollen it does you just need patience.

digital storm Sep 18, 2020, 2:29 AM

#

I did all of that already, it started to happen after i updated to iOS 14.

night cloak Sep 18, 2020, 2:29 AM

#

@last chasm I don’t think that is possible.

#

@digital storm Kindly created a detailed report in #old.

last chasm Sep 18, 2020, 2:29 AM

#

Well then I'll stop playing until the event ends, because its really annoying.
I was in 1v3 situation and after I knock down 2 person the notification just block me to use the fire button
thats the issue

night cloak Sep 18, 2020, 2:30 AM

#

@last chasm feel free to report suggestions via #old.

last chasm Sep 18, 2020, 2:30 AM

#

Ok I hope the Dev fix this issue

digital storm Sep 18, 2020, 2:31 AM

#

I guess i will have to stop ranking to conquer because of the bugs..

night cloak Sep 18, 2020, 2:32 AM

#

Unfortunately there’s not much we can do, please do create a report via #old.

provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

digital storm Sep 18, 2020, 2:33 AM

#

Yeah and its just weird because it was only after updating to iOS14, so probably there’s some type of optimization bug

verbal yoke Sep 18, 2020, 2:34 AM

#

yo why cant i copy and past anymore?

vagrant forum Sep 18, 2020, 2:36 AM

#

If you are on iphone/ipad then the copy-paste feature was disabled by iOS.

night cloak Sep 18, 2020, 2:36 AM

#

#old message

verbal yoke Sep 18, 2020, 2:36 AM

#

oh

#

how do i enable

night cloak Sep 18, 2020, 2:36 AM

#

@verbal yoke you may refer to this message for a work around.

#

You cannot enable it.

verbal yoke Sep 18, 2020, 2:36 AM

#

😟

digital storm Sep 18, 2020, 2:40 AM

#

@night cloak i sent the message before coming to this channel, is there a way i can include all the information that you told me to put without waiting the 6 hours cool down?

night cloak Sep 18, 2020, 2:40 AM

#

Just hold down on your message and click “edit message”

digital storm Sep 18, 2020, 2:40 AM

#

Alrighty thanks

night cloak Sep 18, 2020, 2:40 AM

#

You’re very welcome ryan_welcome .

digital storm Sep 18, 2020, 2:42 AM

#

Well, time to go to sleep early and wait for an response so i can keep grinding, yall have a nice day/night

night cloak Sep 18, 2020, 2:43 AM

#

@digital storm it’s very unlikely you’ll get a response, if just makes the PUBGM team aware of the issue so they can work on a fix, no ETA of when it’ll be fixed.

weak ledge Sep 18, 2020, 2:43 AM

#

Hello i need some help

night cloak Sep 18, 2020, 2:44 AM

#

@weak ledge please state your issue.

weak ledge Sep 18, 2020, 2:44 AM

#

I cant paste any names into pubg

night cloak Sep 18, 2020, 2:44 AM

#

@weak ledge are you IOS?

weak ledge Sep 18, 2020, 2:44 AM

#

Yes

night cloak Sep 18, 2020, 2:44 AM

#

If you are on iphone/ipad then the copy-paste feature was disabled by iOS.

digital storm Sep 18, 2020, 2:44 AM

#

Well, seems like i will rank up until its fixed in the meantime no more pubg😰

weak ledge Sep 18, 2020, 2:44 AM

#

What

digital storm Sep 18, 2020, 2:44 AM

#

I will not*

weak ledge Sep 18, 2020, 2:44 AM

#

What can i do now?

night cloak Sep 18, 2020, 2:44 AM

#

Apple them selfs removed that feature.

#

@weak ledge refer to this message. #old message

weak ledge Sep 18, 2020, 2:45 AM

#

I can paste here

night cloak Sep 18, 2020, 2:45 AM

#

@weak ledge they disabled it for PUBGM.

digital storm Sep 18, 2020, 2:45 AM

#

Anyways, my problem was stated and thats all that matter, thanks

night cloak Sep 18, 2020, 2:45 AM

#

Sorry for the inconvenience @digital storm, wish you the best, sleep well.

dusty nymph Sep 18, 2020, 2:46 AM

#

Can someone tell me why report page doesn’t show up?

night cloak Sep 18, 2020, 2:47 AM

#

@dusty nymph can you send a screenshot of where you’re trying to report from please ?

dusty nymph Sep 18, 2020, 2:47 AM

#

See no report page?

📎 image0.png

vagrant forum Sep 18, 2020, 2:48 AM

#

Click on this button, @dusty nymph.

📎 Screenshot_20200918_081813.png

dusty nymph Sep 18, 2020, 2:49 AM

#

Ahh there it is Lmfao sorry I feel dumb now hahaha 😂 thanks

neat pilot Sep 18, 2020, 2:49 AM

#

When will the mic glitch issue solved??! 😩

vagrant forum Sep 18, 2020, 2:50 AM

#

Change your DNS settings, @neat pilot. Set DNS 1 to 1.1.1.1 and DNS 2 to 1.0.0.1

storm flumeBOT Sep 18, 2020, 2:50 AM

#

Please refer to subpoint 4.5 in #faq for further information, @neat pilot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dusty nymph Sep 18, 2020, 2:50 AM

#

Yeah there is this bug when you get killed and spectate you’re friends you can’t hear any steps or shooting or grenades.

neat pilot Sep 18, 2020, 2:51 AM

#

@vagrant forum what is DNS and where it is?! 😭 PubgmConfused

#

@dusty nymph yes.. Sometimes enemies and vehicles are also not visible

vagrant forum Sep 18, 2020, 2:52 AM

#

Please report that in #old, @dusty nymph. It would be great if you could attach a video and provide the following details along with it :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

#

@neat pilot, refer to #faq sub point 4.5 if you want to learn how to change the DNS settings.

neat pilot Sep 18, 2020, 2:53 AM

#

OK

dusty nymph Sep 18, 2020, 2:53 AM

#

@vagrant forum sure will thanks for info. Next time it happens I will take video

#

@dusty nymph yes.. Sometimes enemies and vehicles are also not visible
@neat pilot yeah this is true. I seen people riding around in invisible cars lol 😆 it’s easier to see them and maybe shoot them

neat pilot Sep 18, 2020, 2:55 AM

#

ofc pubgm_op

graceful egret Sep 18, 2020, 3:09 AM

#

Is PUBG M unbanned in INDIA

#

?

night cloak Sep 18, 2020, 3:10 AM

#

📎 video0.mov

#

Thanx pubg for Hackers #pubg_voll_hackers 😡😡😡

storm flumeBOT Sep 18, 2020, 3:15 AM

#

Hello, @night cloak @graceful egret!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

graceful egret Sep 18, 2020, 3:15 AM

#

Is PUBG M unbanned in INDIA
@graceful egret someone please tell me?

#

??

night cloak Sep 18, 2020, 3:17 AM

#

No information.

wraith brook Sep 18, 2020, 3:18 AM

#

@graceful egret No lol don't trust Fake news

graceful egret Sep 18, 2020, 3:21 AM

#

Oo

#

Oo noo

mild spear Sep 18, 2020, 3:25 AM

#

Hay I can't talk to my friend in game chat they all experiencing same issue

fading olive Sep 18, 2020, 3:30 AM

#

helo..does anybody can solve this issue? i cant download resources and maps here...i've tried manything but still...

📎 Record_20200913085554.mp4

green cove Sep 18, 2020, 3:33 AM

#

Sign out and click repair CLIENT

#

@fading olive

fading olive Sep 18, 2020, 3:35 AM

#

@green cove i did that already,.,,but still

mild spear Sep 18, 2020, 3:36 AM

#

Hay anyone?

night cloak Sep 18, 2020, 3:37 AM

#

Yes ?

green cove Sep 18, 2020, 3:40 AM

#

@fading olive hmm then it's a problem with your ram

#

Or storage

fading olive Sep 18, 2020, 3:41 AM

#

@green cove what 's wrong with that? seems fine too me

#

*to me

storm willow Sep 18, 2020, 3:42 AM

#

Try using DNS changer like 1.1.1.1 app restart device and try again

#

If problem persists you might need to reinstall the app

#

@fading olive

fading olive Sep 18, 2020, 3:42 AM

#

@storm willow i did , and i did....stil,.,,

jade finch Sep 18, 2020, 3:43 AM

#

hey why is there no bonus challenge,?

mild spear Sep 18, 2020, 3:43 AM

#

@night cloak I can't voice chat

storm willow Sep 18, 2020, 3:43 AM

#

What device? @fading olive

fading olive Sep 18, 2020, 3:43 AM

#

emu ..actually,,,gameloop

night cloak Sep 18, 2020, 3:43 AM

#

@jade finch

📎 image0.jpg

storm willow Sep 18, 2020, 3:43 AM

#

Please ask in #emulator-support @fading olive

fading olive Sep 18, 2020, 3:44 AM

#

i did,,.,,no solution ^^

night cloak Sep 18, 2020, 3:44 AM

#

@mild spear Change your DNS settings, Set DNS 1 to 1.1.1.1 and DNS 2 to 1.0.0.1

storm willow Sep 18, 2020, 3:45 AM

#

@fading olive ask again - @torpid quail should be able to assist you

vagrant forum Sep 18, 2020, 3:45 AM

#

Did you change the DNS configuration for your PC or did you do it on the emulator, @fading olive?

fading olive Sep 18, 2020, 3:45 AM

#

@storm willow haha i did,,,

#

still no slution even form him

#

@vagrant forum i already change the DNS for PC

storm willow Sep 18, 2020, 3:46 AM

#

You last message in that channel was yesterday. Ask again in #emulator-support

fading olive Sep 18, 2020, 3:50 AM

#

@storm willow the last advice from@torpid quail i have to contact the cs in game....and i believe i already send 2 message to them....still no answer

vagrant forum Sep 18, 2020, 3:51 AM

#

Have you tried installing a DNS changing application on the emulator?

fading olive Sep 18, 2020, 3:51 AM

#

@vagrant forum not yet...can i?

#

thats seems a new solution...

#

but does the emulator can install that application?

vagrant forum Sep 18, 2020, 3:52 AM

#

I'll get back to you.

fading olive Sep 18, 2020, 3:52 AM

#

@vagrant forum ok thx anyway

upper ravine Sep 18, 2020, 3:54 AM

#

@vagrant forum still have the same problem i wait 20 hours

#

📎 IMG_20200917_170608.jpg

#

When i try to get back my password in linked email i click forget my password tell me Please wait before taking this action again . How to fix it and get code

vagrant forum Sep 18, 2020, 3:55 AM

#

I don't think you will be able to install a DNS changing application on Gameloop though, @fading olive.

fading olive Sep 18, 2020, 3:55 AM

#

@vagrant forum hmm

pastel zephyr Sep 18, 2020, 3:56 AM

#

Someone hacked my friend account how to regain it

vagrant forum Sep 18, 2020, 3:56 AM

#

@upper ravine, the email login method is still in beta stages. That might be the reason why that's happening. Feel free to report it in #old.

#

Can he still access his game account, @pastel zephyr?

pastel zephyr Sep 18, 2020, 3:56 AM

#

No

#

He is disabled Facebook login

vagrant forum Sep 18, 2020, 3:57 AM

#

Ask him to recover the facebook account by contacting facebook support, @pastel zephyr. There's no other way.

fading olive Sep 18, 2020, 3:57 AM

#

@vagrant forum so...no solution for that issue?😫

vagrant forum Sep 18, 2020, 3:58 AM

#

Reinstall the gameloop and the game, @fading olive.

fading olive Sep 18, 2020, 3:58 AM

#

@vagrant forum lol...i did bro

#

10 times

#

or more

#

even i already tried other emu

upper ravine Sep 18, 2020, 3:59 AM

#

@vagrant forum oky but i need be relax this now not mean this not incorrect email

#

@upper ravine beacouse i think this massage mean wrong emill and i received code for 3 time but so later after time end and when i try to send code again tell me this

cobalt sage Sep 18, 2020, 4:01 AM

#

5159856862 cheater

storm flumeBOT Sep 18, 2020, 4:01 AM

#

Hello, @cobalt sage!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Sep 18, 2020, 4:39 AM

#

Pubg mobile was banned in India

broken quail Sep 18, 2020, 4:49 AM

#

@night cloak It will get unban soon wait for it

night cloak Sep 18, 2020, 4:49 AM

#

Pubg you took our African server offline please bring it back

broken quail Sep 18, 2020, 4:50 AM

#

@night cloak Yea it will be On after sometime

night cloak Sep 18, 2020, 4:50 AM

#

We South Africans are looking like bot to Europeans and their hacks

#

Playing on 250+

iron basin Sep 18, 2020, 4:53 AM

#

Mr Conquerer

📎 Screenshot_-_Twitter.jpg

#

It's back

#

And people are advertising it in Bios

full lagoon Sep 18, 2020, 4:54 AM

#

📎 Screenshot_20200917-100841_PUBG_MOBILE.jpg

#

How is this possible

#

Three account log in

#

I have only facebook agn google play..not twitter

storm flumeBOT Sep 18, 2020, 4:55 AM

#

You can contact the customer service via the game settings, @full lagoon. Refer to subpoint 5.3 in #faq for further instructions.

full lagoon Sep 18, 2020, 4:55 AM

#

Customer service did not help.

#

Am from india

#

And my account glag changed in Egypt

night cloak Sep 18, 2020, 4:57 AM

#

Only in game customer service could help you with account related issues.

full lagoon Sep 18, 2020, 4:57 AM

#

📎 Screenshot_20200917-184038_PUBG_MOBILE.jpg

#

@night cloak they did not help

#

I waited for so long

night cloak Sep 18, 2020, 4:58 AM

#

They'll help you, Follow the image below:

#

https://cdn.discordapp.com/attachments/481200416349224980/754699470234583132/example.webp

full lagoon Sep 18, 2020, 5:00 AM

#

Ok i will try

#

Thank you

#

How i get pubgm registration date?

#

How i get pubg registration date

#

😫

night cloak Sep 18, 2020, 5:06 AM

#

Check Facebook settings to get the registration date.

polar marshBOT Sep 18, 2020, 5:13 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@vestal spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rain rampart Sep 18, 2020, 5:32 AM

#

My account was hacked and the hacker is unlinking my other social networks please help what can I do ?

storm flumeBOT Sep 18, 2020, 5:32 AM

#

You can contact the customer service via the game settings, @rain rampart. Refer to subpoint 5.3 in #faq for further instructions.

blissful iron Sep 18, 2020, 5:41 AM

#

My PUBG Account has been Hacked Through Facebook .😭 how Can I Recover it?
I had Spended 1000 of Money In It.

storm flumeBOT Sep 18, 2020, 5:42 AM

#

Please refer to subpoint 2.8 in #faq for further information, @blissful iron. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tribal moss Sep 18, 2020, 5:47 AM

#

Any update on bonus Challenge?

magic portal Sep 18, 2020, 5:52 AM

#

I cant buy the primeplus first month discount

night cloak Sep 18, 2020, 5:52 AM

#

<@&481161015728406538> pls help one hacker killed me i was in rank 400 but i got minus 24 and i am out of rank 500 reporting doesnt work pls help

storm flumeBOT Sep 18, 2020, 5:52 AM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

magic portal Sep 18, 2020, 5:52 AM

#

Even though i have 5.60 dollars

sand path Sep 18, 2020, 5:53 AM

#

@magic portal Is it promo money?

magic portal Sep 18, 2020, 5:53 AM

#

Promo money?

sand path Sep 18, 2020, 5:53 AM

#

voucher

magic portal Sep 18, 2020, 5:53 AM

#

No

polar marshBOT Sep 18, 2020, 5:54 AM

#

@prisma widget:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

magic portal Sep 18, 2020, 5:54 AM

#

Its a ohilippine money so im using load

#

To topup

sand path Sep 18, 2020, 5:54 AM

#

you need to have a card added if you want to purchase. Even if your account has balance.

magic portal Sep 18, 2020, 5:55 AM

#

Ahh okok

jovial comet Sep 18, 2020, 5:55 AM

#

Hii

#

I need help

storm flumeBOT Sep 18, 2020, 5:55 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @jovial comet. Remember to read through #faq before asking questions in the support channels.

vagrant onyx Sep 18, 2020, 5:56 AM

#

@jovial comet hey
What is it

jovial comet Sep 18, 2020, 5:58 AM

#

Some players are doing teamup in solo match and killed me this is unfair if they play 1v1 then they should not do teamup

📎 Screenshot_2020-09-18-11-24-21-54_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2020-09-18-11-24-11-87_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2020-09-18-11-24-03-22_dac7cc7571c39b392df64923967cf7da.png

#

I have sent provide the proof

magic portal Sep 18, 2020, 5:58 AM

#

But i bought 1 dollar uc in game

#

It works in there

vagrant onyx Sep 18, 2020, 5:58 AM

#

@jovial comet yes
report them in game

jovial comet Sep 18, 2020, 5:58 AM

#

@vagrant onyx i reported but there is nothing showing

vagrant onyx Sep 18, 2020, 5:58 AM

#

But i bought 1 dollar uc in game
@magic portal tax might included

jovial comet Sep 18, 2020, 5:59 AM

#

@sand path can u help me ??

vagrant forum Sep 18, 2020, 6:00 AM

#

The Discord staff does not deal with such issues, reporting them in-game is enough, @jovial comet.

jovial comet Sep 18, 2020, 6:00 AM

#

@vagrant forum okay mam 🙏🏻

#

@vagrant forum there is a section #cheater-reports therefore i said

sand path Sep 18, 2020, 6:01 AM

#

That's for 10Y offenses

vagrant onyx Sep 18, 2020, 6:01 AM

#

@jovial comet they don’t accept report for team up

night cloak Sep 18, 2020, 6:02 AM

#

If I face "server did not respond plz return to the login page" what FAQ should I follow

vagrant onyx Sep 18, 2020, 6:02 AM

#

Only for using cheat @jovial comet

jovial comet Sep 18, 2020, 6:02 AM

#

@vagrant onyx ues there was no option for teamup

#

@vagrant onyx yes now if we do solo conquer push this type of useless people make our day bad

vagrant onyx Sep 18, 2020, 6:03 AM

#

@jovial comet yes this happen a lot

#

You can find a lot of teamer in solo TPP

jovial comet Sep 18, 2020, 6:03 AM

#

Yes this the main problem

night cloak Sep 18, 2020, 6:04 AM

#

If I face "server did not respond plz return to the login page" what FAQ should I follow
@vagrant onyx
It's been 4 day 🤔any help

dark gull Sep 18, 2020, 6:04 AM

#

Please report this hacker

📎 Screenshot_2020-09-14-13-29-42-704_com.tencent.ig.jpg

storm flumeBOT Sep 18, 2020, 6:04 AM

#

Hello, @dark gull!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant onyx Sep 18, 2020, 6:05 AM

#

@night cloak where you from ?

night cloak Sep 18, 2020, 6:05 AM

#

Maldives

vagrant onyx Sep 18, 2020, 6:05 AM

#

Country ?

night cloak Sep 18, 2020, 6:05 AM

#

Tahts the country 🤦‍♂️maldives

vagrant onyx Sep 18, 2020, 6:05 AM

#

Okey @night cloak

night cloak Sep 18, 2020, 6:05 AM

#

Should I send vedio

vagrant onyx Sep 18, 2020, 6:06 AM

#

Have you try any other network in the area

night cloak Sep 18, 2020, 6:06 AM

#

Nope only use 1 network provider

#

If I folow #faq 4.5 will it work

main crag Sep 18, 2020, 6:10 AM

#

Hey guys I am having problems of Mike and speaker

#

I have traveled to different city here I am having this issue

#

My friend's game is working perfectly fine
But in my android and iOS both are having problem.

jovial comet Sep 18, 2020, 6:12 AM

#

@main crag it's also faced by me bro

night cloak Sep 18, 2020, 6:12 AM

#

Have you guys tried changing your DNS?

main crag Sep 18, 2020, 6:13 AM

#

I have tried my mobile data and my friend's hotspot which he is playing. But still having problems.

#

I don't know how to use DNS

night cloak Sep 18, 2020, 6:13 AM

#

Change your DNS settings, Set DNS 1 to 1.1.1.1 and DNS 2 to 1.0.0.1

main crag Sep 18, 2020, 6:13 AM

#

I don't want my account to get banned due to changing of DNS or using app to change DNS.

vagrant forum Sep 18, 2020, 6:13 AM

#

That should work, @night cloak.

night cloak Sep 18, 2020, 6:13 AM

#

You can refer to #faq subpoint 4.5 for further instruction.

#

@main crag your account is safe with a DNS change.

#

Trying

#

We wouldn’t recommend something that ours your account at risk.

#

@night cloak what country are you in ?

#

Maldives

main crag Sep 18, 2020, 6:16 AM

#

India 😅
I know it's banned

#

Do I have to use DNS changer app everytime I play game?

#

Btw thanks for your help . Highly Appreciated👍🏻

vagrant forum Sep 18, 2020, 6:17 AM

#

Do I have to use DNS changer app everytime I play game?
@main crag, yes.

little steeple Sep 18, 2020, 6:21 AM

#

Am not getting many events y

#

@night cloak bro atleast u help from yesterday I am asking but no one is replying

storm flumeBOT Sep 18, 2020, 6:22 AM

#

You can contact the customer service via the game settings, @little steeple. Refer to subpoint 5.3 in #faq for further instructions.

charred fox Sep 18, 2020, 6:28 AM

#

📎 Screenshot_20200917-211647.png 📎 Screenshot_20200917-211640.png 📎 Screenshot_20200917-211740.png

polar marshBOT Sep 18, 2020, 6:28 AM

#

@charred fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

radiant palm Sep 18, 2020, 6:37 AM

#

My battle coins were deducted but uc wasn't received please help

#

😫

storm flumeBOT Sep 18, 2020, 6:38 AM

#

You can contact the customer service via the game settings, @radiant palm. Refer to subpoint 5.3 in #faq for further instructions.

fluid flume Sep 18, 2020, 6:40 AM

#

Any update on bonus challenge

wicked python Sep 18, 2020, 6:45 AM

#

📎 image0.png 📎 image1.png

polar marshBOT Sep 18, 2020, 6:45 AM

#

@wicked python:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rain rampart Sep 18, 2020, 6:55 AM

#

📎 Screenshot_20200918-122427.png

polar marshBOT Sep 18, 2020, 6:55 AM

#

@pallid storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rain rampart Sep 18, 2020, 6:55 AM

#

What to do after this

spring zephyr Sep 18, 2020, 6:55 AM

#

@rain rampart Patiently wait for their response now.

rain rampart Sep 18, 2020, 6:56 AM

#

Ok thank you

toxic crag Sep 18, 2020, 6:56 AM

#

why its taking too long matchmaking in FPP ????

#

couldnt play any game in FPP taking forever

spring zephyr Sep 18, 2020, 6:56 AM

#

@toxic crag Maybe there are just low amounts of players playing the game in FPP right now. Try some other mode.

toxic crag Sep 18, 2020, 6:58 AM

#

its only me, i have a friend playing it normaly

upper wolf Sep 18, 2020, 7:01 AM

#

Why I can’t take any support about this issue??

📎 image0.png

winter forum Sep 18, 2020, 7:39 AM

#

@spring zephyr why high ping is coming ?

storm flumeBOT Sep 18, 2020, 7:41 AM

#

Please refer to this channel's pinned messages for further information, @winter forum:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

oak path Sep 18, 2020, 7:44 AM

#

📎 Screenshot_2020-09-18-13-09-52-904_com.tencent.ig.jpg

#

Where is the other account link ?

night cloak Sep 18, 2020, 7:45 AM

#

Caan you try that using a different network or with a DNS (refer #faq 4.5) @Muaz#4253

#

@upper wolf

oak path Sep 18, 2020, 7:46 AM

#

Can someone tell me why only 1 account link showing..and not the other one ?

night cloak Sep 18, 2020, 7:46 AM

#

Have you tried unlinking by contacting the in-game customer service, @oak path ??

oak path Sep 18, 2020, 7:46 AM

#

Have you tried unlinking by contacting the in-game customer service, @oak path ??
@night cloak yeah. A. twitter account was hacked and linked to my account

night cloak Sep 18, 2020, 7:47 AM

#

That's why you're not having that option.

oak path Sep 18, 2020, 7:47 AM

#

So ... None with Twitter account can log in ?

#

📎 Screenshot_2020-09-18-13-20-42-662_com.tencent.ig.jpg

#

Its back. That was a glitch

#

Is there a list that shows the number of days for which an account can be banned ?

onyx cairn Sep 18, 2020, 7:56 AM

#

Yes, it's called terms of service. #735483472432594994, subpoint 8. It won't give you an exact number to avoid that people might bypass it.

oak path Sep 18, 2020, 7:59 AM

#

That I know.... But I have seen a list of ban reason against days of ban before. Dont remember where ...

#

I want to get banned for at a week so that the hacker account gets removed from my account. Otherwise..he keeps on logging in and ruining my account.

onyx cairn Sep 18, 2020, 8:00 AM

#

Check the pinned messages in here for that small overview, @oak path.

#

Nono, don't trigger it in this way, you might lose your account permanently!!

#

1st step is to raise your account security levels, enabling 2FA helps a lot, change your passwords and be sure contacting the social media support from the hacked account.

oak path Sep 18, 2020, 8:03 AM

#

What should I do then? This Hacker already is abusing people, women now, forcing people on my list to buy my account....
For a month now.. and Pubgm support is nowhere to be found. i am literally fyll of anger..that I might kill someone!

#

I can't do anything... A twitter is linked on to my account

onyx cairn Sep 18, 2020, 8:04 AM

#

Wait a second

#

@spring zephyr
Do you know if it's still possible to revoke access via in game support?

oak path Sep 18, 2020, 8:06 AM

#

In game support is Active Only to see if you are the actual owner of the account. Oncr confirmed.. they go back to hibernation

night cloak Sep 18, 2020, 8:06 AM

#

Umm pubg mobile i need support my id is showing like this is there some glitch or what can u reply fast its been a week i am trying alot but nothing's gone good

#

📎 received_263243828084261.jpeg

#

Whats solution?

#

@polar marsh

spring zephyr Sep 18, 2020, 8:06 AM

#

I want to get banned for at a week so that the hacker account gets removed from my account. Otherwise..he keeps on logging in and ruining my account.
@oak path Contact in-game customer service for this. If you will do that, then the unlinking process will probably cancel and you risk a 10 years of ban.

oak path Sep 18, 2020, 8:07 AM

#

Umm pubg mobile i need support my id is showing like this is there some glitch or what can u reply fast its been a week i am trying alot but nothing's gone good
@night cloak a friend of mije facing the same issue for a couple Seasons NOW.
All the best man

spring zephyr Sep 18, 2020, 8:07 AM

#

@spring zephyr
Do you know if it's still possible to revoke access via in game support?
@onyx cairn Yes, they can still contact in-game CS for that.

storm flumeBOT Sep 18, 2020, 8:07 AM

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

oak path Sep 18, 2020, 8:08 AM

#

@oak path Contact in-game customer service for this. If you will do that, then the unlinking process will probably cancel and you risk a 10 years of ban.
@spring zephyr already over a month now..and nothing from the support.

night cloak Sep 18, 2020, 8:08 AM

#

Can i get help @onyx cairn

spring zephyr Sep 18, 2020, 8:08 AM

#

It can take up to 90 days. pubgm_hidethepain

onyx cairn Sep 18, 2020, 8:09 AM

#

There you go, @oak path, ask for revoking access from twitter. That's the only way to recover your access. Right after that has been done you will be able to unlink the twitter account without any issues.

night cloak Sep 18, 2020, 8:09 AM

#

@onyx cairn can i get help please

oak path Sep 18, 2020, 8:10 AM

#

It can take up to 90 days.
@spring zephyr what to do then if he sells my account to someone else.. and then 3 users on 1 account.?

onyx cairn Sep 18, 2020, 8:10 AM

#

Please contact the customer service in game from start screen (🛠️ icon) @night cloak

oak path Sep 18, 2020, 8:10 AM

#

There you go, @oak path, ask for revoking access from twitter. That's the only way to recover your access. Right after that has been done you will be able to unlink the twitter account without any issues.
@onyx cairn already asked in - game about it a month ago

onyx cairn Sep 18, 2020, 8:10 AM

#

Patience is the key to success, send a friendly reminder if it takes too long.

night cloak Sep 18, 2020, 8:11 AM

#

Ok @onyx cairn i will try that

onyx cairn Sep 18, 2020, 8:11 AM

#

Good luck! 🍀

oak path Sep 18, 2020, 8:12 AM

#

Is it really too hard to accept the fact that support taking this much time is ridiculous. I mean we all use other apps and had issues there too... But i dont think anyone else out there takes this much time

onyx cairn Sep 18, 2020, 8:13 AM

#

I'm really sorry about that but due to the CoVID-19 crisis it even affects their work as well.

spring zephyr Sep 18, 2020, 8:13 AM

#

Security of your own account is your own responsibility. Now, at this moment, the best thing you can do is to wait patient;y.

oak path Sep 18, 2020, 8:14 AM

#

I'm really sorry about that but due to the CoVID-19 crisis it even affects their work as well.
@onyx cairn this would have been a good excuse if Every country was in lockdown .

onyx cairn Sep 18, 2020, 8:14 AM

#

You need to understand that the offices were and are still in lockdown.

velvet hinge Sep 18, 2020, 8:15 AM

#

@spring zephyr gifsc_WotThe 0.5 uc

📎 Screenshot_2020-09-18-13-37-41-371_com.tencent.ig.jpg

oak path Sep 18, 2020, 8:15 AM

#

Security of your own account is your own responsibility. Now, at this moment, the best thing you can do is to wait patient;y.
@spring zephyr and whose responsibility is to help the customer. Whose responsibility is to respond to issues of customers within a given tine period as defined by respective play stores ?

onyx cairn Sep 18, 2020, 8:15 AM

#

Anyways, don't let us drift into off topic.

spring zephyr Sep 18, 2020, 8:16 AM

#

@velvet hinge Maybe that user reached the bargain limit for that item. K_GrandCatWeird

polar marshBOT Sep 18, 2020, 8:17 AM

#

@foggy garden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

velvet hinge Sep 18, 2020, 8:17 AM

#

@spring zephyr then how can complete that achievement gifsc_WotThe

oak path Sep 18, 2020, 8:17 AM

#

Nvm.. I am not trying to fight anyone here. Hope you all get it.

But trying to defend someone, who fails to provide support to its own customers is the worst.

dusty nymph Sep 18, 2020, 8:17 AM

#

Can someone please tell me how I can play for a giveaway that shows in #events that a giveawaybot gives? I want to win 600 UC because I never had any in my life

velvet hinge Sep 18, 2020, 8:18 AM

#

||btw send bargain || @spring zephyr

main moth Sep 18, 2020, 8:18 AM

#

so now its been 18 days and still no info on whether or not i can do the video review stuff, still waiting smfh

spring zephyr Sep 18, 2020, 8:18 AM

#

@spring zephyr then how can complete that achievement
@velvet hinge Ask others to send you bargain requests.

worn wyvern Sep 18, 2020, 8:19 AM

#

📎 Screenshot_2020-09-15-01-00-31-538_com.tencent.ig.jpg

#

How can we solve this

#

?

spring zephyr Sep 18, 2020, 8:19 AM

#

@main moth You will get selected if you are eligible for that.

storm flumeBOT Sep 18, 2020, 8:19 AM

#

You can contact the customer service via the game settings, @worn wyvern. Refer to subpoint 5.3 in #faq for further instructions.

dusty nymph Sep 18, 2020, 8:19 AM

#

@main moth same here bro ever since they brought that out they still hadn’t accept me. I would be the one doing video reviews all day just to keep the game fair

spring zephyr Sep 18, 2020, 8:20 AM

#

https://discordapp.com/channels/393088095840370689/481200416349224980/750342941372842085
@dusty nymph @main moth ^

dusty nymph Sep 18, 2020, 8:21 AM

#

Can someone please tell me how I can play for a giveaway that shows in #events that a giveawaybot gives? I want to win 600 UC because I never had any in my life

polar marshBOT Sep 18, 2020, 8:21 AM

#

@main hawk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr Sep 18, 2020, 8:22 AM

#

@dusty nymph There is no giveaway going on in #events right now. If there is a giveaway, instructions on how to participate the giveaway are given with it. Most of them are reaction giveaways. You can just participate by reacting to that giveaway message. For further questions, please use #discord.

storm flumeBOT Sep 18, 2020, 8:23 AM

#

You can now access #emulator-chat and #emulator-support, @main hawk. Revert this at any time by sending .emulator in #481204134859505684.

spring zephyr Sep 18, 2020, 8:23 AM

#

@main hawk Check out pinned messages in #emulator-support.

main hawk Sep 18, 2020, 8:23 AM

#

Can I use 7.1 game loop beta without issues

dusty nymph Sep 18, 2020, 8:24 AM

#

@spring zephyr thanks

main hawk Sep 18, 2020, 8:24 AM

#

Thare are many pinned message sir I am not able to find

spring zephyr Sep 18, 2020, 8:25 AM

#

@main hawk https://discordapp.com/channels/393088095840370689/505322257157980160/749353764485333022

spring zephyr Sep 18, 2020, 8:40 AM

#

@upper wolf About your issue, can check again if it's resolved or not?

upper wolf Sep 18, 2020, 8:41 AM

#

@upper wolf About your issue, can check again if it's resolved or not?
@spring zephyr still not

#

Caan you try that using a different network or with a DNS (refer #faq 4.5) @upper wolf
@night cloak i tried with all possible solutions

spring zephyr Sep 18, 2020, 8:42 AM

#

@upper wolf Your in-game numeric ID?

upper wolf Sep 18, 2020, 8:43 AM

#

@upper wolf Your in-game numeric ID?
@spring zephyr
5264505952
İ tried with iPad mini 5th gen, iPhone SE, huawei p smart pro and iPad 6th gen devices
Wifi and mobile data

spring zephyr Sep 18, 2020, 8:44 AM

#

@upper wolf Can you check again tomorrow and tell us if it's fixed or not?

upper wolf Sep 18, 2020, 8:45 AM

#

@upper wolf Can you check again tomorrow and tell us if it's fixed or not?
@spring zephyr
Sure, i will reply to this message

tribal blaze Sep 18, 2020, 8:49 AM

#

@storm flume I always report in the game hackers and search them later they still not banned, very high KD, and tier rank... I take videos in addition now, so report two ways, still no ban. Why should I do Pubg’s job for them, and there are still hackers.. this game is becoming like a cancer of hackers, fix it!! Spent $1,000’s of dollars on skins and still hackers, Cheating x-ray, wall hacks , bullet cheats, aim-bots

main pine Sep 18, 2020, 8:50 AM

#

Hey Aditya, mind if you help me for something

#

My ping in the lobby doesn't ever spike

#

However when I'm in a match it spikes badly

night cloak Sep 18, 2020, 8:51 AM

#

Hey guys so ummm I'm the 79th on duo wins on belraus and i didnt get the title yet...

main pine Sep 18, 2020, 8:52 AM

#

Keeps on spiking to 300ms

#

I swear it never spikes that much in other games but for pubg it's just 10x worse

thorny sand Sep 18, 2020, 8:53 AM

#

What should I do when a comrade uses a bomb to kill me and get insulted

main pine Sep 18, 2020, 8:55 AM

#

I would report

thorny sand Sep 18, 2020, 8:56 AM

#

I started to hate Filipinos

main pine Sep 18, 2020, 8:58 AM

#

Tell me their id

storm flumeBOT Sep 18, 2020, 8:59 AM

#

Please refer to this channel's pinned messages for further information, @main pine:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

dusky zephyr Sep 18, 2020, 9:01 AM

#

How can we redeem the battle coins we have already?

main pine Sep 18, 2020, 9:01 AM

#

Yeah mate I've tried that but it's not working

dusky zephyr Sep 18, 2020, 9:01 AM

#

I got like 4900 battle coins

main pine Sep 18, 2020, 9:01 AM

#

Tried that crap like 10 times

violet spruce Sep 18, 2020, 9:01 AM

#

what is a problem in pakistani servers pak server is not telling any thing

wicked lintel Sep 18, 2020, 9:03 AM

#

how fix this please?!

📎 received_360241765017934.jpeg

desert marten Sep 18, 2020, 9:13 AM

#

Player has not used cheat software and has been banned for 10 years. What does he do to recover his account?

crude escarp Sep 18, 2020, 9:14 AM

#

Emulator installation folder how to move to another drive?

wind fox Sep 18, 2020, 9:16 AM

#

Report him goes using cheats

📎 Screenshot_2020-09-18-13-48-30-66_dac7cc7571c39b392df64923967cf7da.jpg

#

Kill me from 200 meters with 1 bullet only

night cloak Sep 18, 2020, 9:20 AM

#

@desert marten tell him to use the “file claim” button

#

@crude escarp you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

#

@wind fox Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

#

@violet spruce unfortunately this server doesn’t know anything as the Pakistan server is handling that issue.

#

@main pine @dusky zephyr

📎 image0.jpg

#

@wicked lintel did this issue only occur once ?

wicked lintel Sep 18, 2020, 9:27 AM

#

no everytime@night cloak

night cloak Sep 18, 2020, 9:28 AM

#

@wicked lintel have you tried the following:
Routine repair.
Restart device.
Clear app cache.
Re install PUBGM.
Different network connection.

wicked lintel Sep 18, 2020, 9:30 AM

#

yes i tried all
just i need to try another network @night cloak

#

if the problem in my network what i can do @night cloak

night cloak Sep 18, 2020, 9:31 AM

#

If that doesn’t help Kindly created a detailed report in #old. And provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

#

@wicked lintel contact your ISP.

wicked lintel Sep 18, 2020, 9:32 AM

#

ok bro thank u ❤@night cloak just one thing bro can i ask u

night cloak Sep 18, 2020, 9:32 AM

#

You’re welcome, sure ?

wicked lintel Sep 18, 2020, 9:33 AM

#

i cant change my region country when i was play pubg in season2
i don't know why i cant change my region country ?@night cloak

tidal river Sep 18, 2020, 9:33 AM

#

🤔

night cloak Sep 18, 2020, 9:33 AM

#

@wicked lintel is your account created in the EEA region ?

wicked lintel Sep 18, 2020, 9:33 AM

#

yes @night cloak

tidal river Sep 18, 2020, 9:33 AM

#

Africa dropdown servers coming back?

night cloak Sep 18, 2020, 9:34 AM

#

Due to the EEA laws you cannot change you’re region, @wicked lintel, you may create a new account for a different region.

wicked lintel Sep 18, 2020, 9:35 AM

#

but my account level 74 and expinsive idon't want lose it☹
mean i cant change never?☹@night cloak

dusky zephyr Sep 18, 2020, 9:37 AM

#

@main pine @dusky zephyr
@night cloak thanks

main pine Sep 18, 2020, 9:37 AM

#

Yes I have

#

None of it helps

#

The routine repair just deletes all my maps

dusky zephyr Sep 18, 2020, 9:38 AM

#

@main pine @dusky zephyr
@night cloak hopefully bonus challenge will be back in season 15

main pine Sep 18, 2020, 9:38 AM

#

Stop pinging me you spastic

marsh sage Sep 18, 2020, 9:39 AM

#

Can anyone tell me is Tencent Games and LightSpeed & Quantum same company or different?

ember pulsar Sep 18, 2020, 9:40 AM

#

My senstivity was changes automatically

#

Changed

craggy blade Sep 18, 2020, 9:43 AM

#

what is a problem in pakistani servers pak server is not telling any thing
@violet spruce It was a server issue which is already fixed for most of the users. If you are still experiencing it Direct message me your character I'd.

severe shore Sep 18, 2020, 9:43 AM

#

i want to upload cheat vedio

dusky zephyr Sep 18, 2020, 9:43 AM

#

Stop pinging me you spastic
@main pine not talking to u wateve

main pine Sep 18, 2020, 9:43 AM

#

OK no need to ping me then

dusky zephyr Sep 18, 2020, 9:43 AM

#

Go away

#

Exit the group then

#

I mentioned the other guy not u

severe shore Sep 18, 2020, 9:44 AM

#

i want to report a cheater with prooof vedio

marsh sage Sep 18, 2020, 9:44 AM

#

It is not the place to fight. Please move to DM.

frozen schooner Sep 18, 2020, 9:45 AM

#

so many hackers in the match they using location hack please do something😭 !!

strong scaffold Sep 18, 2020, 9:45 AM

#

i had 1 really cool skin

rich dust Sep 18, 2020, 9:45 AM

#

Hey guys my phone start heating since the new 1.0 update came
I'm using smooth and 90fps graphic settings.
I'm 0.19 update there was no heating problem aa such.

severe shore Sep 18, 2020, 9:45 AM

#

@frozen schooner they cant do anything only fake updates lols

marsh sage Sep 18, 2020, 9:45 AM

#

@severe shore @frozen schooner pls report in #cheater-reports when it is opened

strong scaffold Sep 18, 2020, 9:45 AM

#

and its gone

frozen schooner Sep 18, 2020, 9:46 AM

#

@severe shore @frozen schooner pls report in #cheater-reports when it is opened
@marsh sage how many can we report they does not even stoping

rich dust Sep 18, 2020, 9:46 AM

#

Hey guys my phone start heating since the new 1.0 update came
I'm using smooth and 90fps graphic settings.
I'm 0.19 update there was no heating problem aa such.

severe shore Sep 18, 2020, 9:47 AM

#

@frozen schooner becacuse paid hack can not be banned unless u make a proof vedio

marsh sage Sep 18, 2020, 9:47 AM

#

@frozen schooner The Community Team visits the #cheater-reports channel everyday. They will be banned soon.

severe shore Sep 18, 2020, 9:49 AM

#

@marsh sage so we have to come everyday and wait for them to open cheater report system .. wow . why dont they open review system to see weather its a hacker or not

jagged reef Sep 18, 2020, 9:50 AM

#

I have proof of someone using cheats. how can i submit that?

marsh sage Sep 18, 2020, 9:50 AM

#

@severe shore Pls request in #discord to open the channel. Hope they will be soon banned.

onyx cairn Sep 18, 2020, 9:50 AM

#

Kindly don't share such wrong informations regarding "paid hacks", as those are for sure not true. Report suspicious players directly in-game as this is the most effective method to alert the anticheat-team.

marsh sage Sep 18, 2020, 9:50 AM

#

@jagged reef report in #cheater-reports when it is opened.

severe shore Sep 18, 2020, 9:52 AM

#

@the Black dont act like a child as u know very well about paid hacks . and even pubg mobile they knows to . so please dont do polishing here 😀😀😀

onyx cairn Sep 18, 2020, 9:53 AM

#

I'm familiar with the anticheat system, so you can trust me.

night cloak Sep 18, 2020, 9:57 AM

#

📎 Screenshot_2020-09-16-03-33-30-552_com.tencent.ig.jpg

polar marshBOT Sep 18, 2020, 9:57 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

marsh sage Sep 18, 2020, 9:58 AM

#

@severe shore @frozen schooner
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

strong scaffold Sep 18, 2020, 10:03 AM

#

so i downloaded the official emulator for pubg

#

all places where the letters are are blacked out

storm flumeBOT Sep 18, 2020, 10:03 AM

#

You can now access #emulator-chat and #emulator-support, @strong scaffold. Revert this at any time by sending .emulator in #481204134859505684.

night cloak Sep 18, 2020, 10:03 AM

#

some one help me my emulator is uptodate

📎 Snapshot_20200916161758.png

polar marshBOT Sep 18, 2020, 10:04 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert marten Sep 18, 2020, 10:04 AM

#

I want to report a cheater

night cloak Sep 18, 2020, 10:04 AM

#

@marsh sage ??

storm flumeBOT Sep 18, 2020, 10:04 AM

#

Hello, @desert marten!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

marsh sage Sep 18, 2020, 10:06 AM

#

@marsh sage ??
@night cloak I often see when ever the moderator type .banned (someone's name) then the bot writes the message of banning. That's why I also tried.

strong scaffold Sep 18, 2020, 10:07 AM

#

can you play pubg mobile emulator on PC without a graphics card

night cloak Sep 18, 2020, 10:07 AM

#

You dont have the permissions facepalmpubgm

storm flumeBOT Sep 18, 2020, 10:07 AM

#

You can now access #emulator-chat and #emulator-support, @strong scaffold. Revert this at any time by sending .emulator in #481204134859505684.

marsh sage Sep 18, 2020, 10:08 AM

#

You dont have the permissions
@night cloak How to get that permission

storm flumeBOT Sep 18, 2020, 10:08 AM

#

Please refer to subpoint #6.2 in #faq for further information, @marsh sage. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

marsh sage Sep 18, 2020, 10:09 AM

#

Please refer to subpoint #6.2 in #faq for further information, @marsh sage. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume That means I need to be a moderator for that permission.

night cloak Sep 18, 2020, 10:10 AM

#

I guess that explains, a bot wont reply to you when you quote it.

marsh sage Sep 18, 2020, 10:11 AM

#

ok

fresh swallow Sep 18, 2020, 10:11 AM

#

Hackers have not reduced yet... So much for the new anti hack system

storm flumeBOT Sep 18, 2020, 10:12 AM

#

Hello, @fresh swallow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Sep 18, 2020, 10:19 AM

#

is using change screen resoulution to get wide view in pubg is safe ? or its illigle?

rotund pike Sep 18, 2020, 10:20 AM

#

📎 image0.png

#

Why my rp is not Highlighted

sand path Sep 18, 2020, 10:21 AM

#

is using change screen resoulution to get wide view in pubg is safe ? or its illigle?
@night cloak
Changing and Manipulating in-game data is against ToS and your account will be Punished accordingly.

polar marshBOT Sep 18, 2020, 10:21 AM

#

@sterile jasper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 18, 2020, 10:21 AM

#

Ohh

rotund pike Sep 18, 2020, 10:21 AM

#

Someone assist me

spring zephyr Sep 18, 2020, 10:21 AM

#

@rotund pike It's a known bug, please report it in #old.

storm flumeBOT Sep 18, 2020, 10:22 AM

#

Hello, @sterile jasper!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

sick shale Sep 18, 2020, 10:22 AM

#

@rotund pike It's a bug when you view your own profile, but others will see the right one.

rotund pike Sep 18, 2020, 10:23 AM

#

How it fix

sick shale Sep 18, 2020, 10:23 AM

#

Report it in #old as Aditya told you

toxic mountain Sep 18, 2020, 10:36 AM

#

Is there any new pinned msgs

strong scaffold Sep 18, 2020, 10:36 AM

#

so basiclly i eed a new pubg account with acouple of outfits that no one uses

#

if someone would love to donate to me

onyx cairn Sep 18, 2020, 10:37 AM

#

@spring zephyr ^

marsh sage Sep 18, 2020, 10:37 AM

#

@strong scaffold It is not the place to request

night cloak Sep 18, 2020, 10:38 AM

#

Is there any new pinned msgs
@toxic mountain No

so basiclly i eed a new pubg account with acouple of outfits that no one uses
@strong scaffold Do not beg here mate.

strong scaffold Sep 18, 2020, 10:38 AM

#

where do i go then

onyx cairn Sep 18, 2020, 10:38 AM

#

Nowhere with such request.

graceful kelp Sep 18, 2020, 10:38 AM

#

Hello
Middle East Server for Pakistan is dead, whats really going on, its been 3 days and its still not fixed. What are your developers doing.

night cloak Sep 18, 2020, 10:39 AM

#

Hello
Middle East Server for Pakistan is dead, whats really going on, its been 3 days and its still not fixed. What are your developers doing.
@graceful kelp If you want to report a bug/glitch, please leave your feedback in #old.

onyx cairn Sep 18, 2020, 10:39 AM

#

It has been reported and the team is aware of it, they are working on it to fix, follow the Pakistan Discord server from #735483472432594994 to be up-to-date.

drifting kayak Sep 18, 2020, 10:40 AM

#

Can you guys fix na fpp it’s so bad as the hackers have like something that could make u lag so hard that you cannot move at all

night cloak Sep 18, 2020, 10:41 AM

#

Can you guys fix na fpp it’s so bad as the hackers have like something that could make u lag so hard that you cannot move at all
@drifting kayak If you see any suspicious players, feel free to report them by going to their profile ingame, and pressing Report. Rare users (and above) can report cheaters in #cheater-reports, you can also use cheater-report.pubgm .cc with proof.

torn mural Sep 18, 2020, 10:44 AM

#

I have lost access to my twitter account so i decided to make new facebook account and connect it to my pubg mobile account but facebook blocked my new account, So i have lost access of my pubg mobile account completely, Only Authenticity is that is my account is currently loged in my Gameloop Emulator. I Request PUBG MOBILE Support to please unlink my recently connected facebook account so i can link my new google play account to regain my access to my pubg mobile account.

hollow pumice Sep 18, 2020, 10:44 AM

#

When will you fix this issue?

📎 image0.jpg

night cloak Sep 18, 2020, 10:45 AM

#

I have lost access to my twitter account so i decided to make new facebook account and connect it to my pubg mobile account but facebook blocked my new account, So i have lost access of my pubg mobile account completely, Only Authenticity is that is my account is currently loged in my Gameloop Emulator. I Request PUBG MOBILE Support to please unlink my recently connected facebook account so i can link my new google play account to regain my access to my pubg mobile account.
@torn mural Contact ingame customer service regarding the loss of your account, or try recovering your Facebook account with Facebook's CS help.

#

When will you fix this issue?
@hollow pumice How often this occurs? What connection type are you using (Wifi / Mobile Data)? What's the speed of your internet?

hollow pumice Sep 18, 2020, 10:47 AM

#

@hollow pumice How often this occurs? What connection type are you using (Wifi / Mobile Data)? What's the speed of your internet?
@night cloak this is happening with whole pakistan not me brother whole pakistan servers are dead

verbal snow Sep 18, 2020, 10:47 AM

#

I get 2 glitches in TDM
1: When I enter in TDM sometime my teammates and enemies are not visible and they can kill me...
2: While playing M24 1v1 room character glitches and the character runs too slow and it gets me killed

night cloak Sep 18, 2020, 10:47 AM

#

@hollow pumice

📎 unknown.png

#

@verbal snow Please report bugs/glitches in #old.

daring slate Sep 18, 2020, 10:50 AM

#

hi team , i just want to know when you are going to fix high ping issue during game play. few min ago i faced this issue. and many time on Europe server, where i report this issue.

lime holly Sep 18, 2020, 10:50 AM

#

Hi, my game is stuck at this screen and u can do nothing about it?

📎 Screenshot_2020-09-18-12-49-15.png

#

I*

remote horizon Sep 18, 2020, 10:51 AM

#

please ban this hacker

📎 IMG_20200918_161955.jpg

night cloak Sep 18, 2020, 10:51 AM

#

@daring slate Check pinned messages and look for this one (I still can't send message links...)

📎 unknown.png

storm flumeBOT Sep 18, 2020, 10:52 AM

#

Hello, @remote horizon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr Sep 18, 2020, 10:52 AM

#

Hi, my game is stuck at this screen and u can do nothing about it?
@lime holly From where did you downloaded the game?

restive narwhal Sep 18, 2020, 10:52 AM

#

Please help me retrieve my account.
My account was hacked by a person and the person used changing files and used hacker to lock my account ~~ with me proof that my account was hacked by the person.
Thank you.

storm flumeBOT Sep 18, 2020, 10:52 AM

#

You can contact the customer service via the game settings, @restive narwhal. Refer to subpoint 5.3 in #faq for further instructions.

lime holly Sep 18, 2020, 10:53 AM

#

@lime holly From where did you downloaded the game?
@spring zephyr
Play store

polar marshBOT Sep 18, 2020, 10:53 AM

#

@plain raft:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Sep 18, 2020, 10:53 AM

#

Please refer to subpoint 4.10 in #faq for further information, @lime holly. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

cunning ruin Sep 18, 2020, 10:56 AM

#

Uh pakistan servers are working but we're facing extreme lags like glitching and no proper movement, happening to all of us, half the lobby was dc in Europe, it shows the ping as 60 to 80

#

@night cloak

#

bruh

night cloak Sep 18, 2020, 10:57 AM

#

@cunning ruin

📎 unknown.png

cunning ruin Sep 18, 2020, 10:57 AM

#

They're only like talking yak yak there

#

Still I'll go ask em

lime holly Sep 18, 2020, 10:57 AM

#

Please refer to subpoint 4.10 in #faq for further information, @lime holly. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume
My inernet connection is stable, the game stops everything, I can't even click on repair or help, so how can I contact them?

night cloak Sep 18, 2020, 10:57 AM

#

That yak yak is all the info they have in that case Sir.

spring zephyr Sep 18, 2020, 10:58 AM

#

@lime holly Try reinstalling.

polar marshBOT Sep 18, 2020, 10:58 AM

#

@potent marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lime holly Sep 18, 2020, 10:58 AM

#

@lime holly Try reinstalling.
@spring zephyr
Did that and didn't work

spring zephyr Sep 18, 2020, 10:59 AM

#

@lime holly How much storage do you have free in your phone?

lime holly Sep 18, 2020, 10:59 AM

#

@lime holly How much storage do you have free in your phone?
@spring zephyr
3.62 gb

spring zephyr Sep 18, 2020, 11:00 AM

#

@lime holly Make sure that you have at least 7 GBs of store free in your device.

lime holly Sep 18, 2020, 11:00 AM

#

@lime holly Make sure that you have at least 7 GBs of store free in your device.
@spring zephyr
Free 7 gbs in addition to the game or without?

night cloak Sep 18, 2020, 11:01 AM

#

It's necessary for the game.

lime holly Sep 18, 2020, 11:01 AM

#

Because those 3.62 r free and the game is already downloaded

#

But the game stopped working on this updated it was working fine previously, I don't think that's the problem

night cloak Sep 18, 2020, 11:03 AM

#

Try restarting your phone, maybe a 3rd party software is running in the background and the game detects it as something against their ToS. (Had an issue like that 1,5 years ago.)

polar marshBOT Sep 18, 2020, 11:07 AM

#

@vale canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hollow pumice Sep 18, 2020, 11:08 AM

#

📎 image0.png 📎 image1.png

lime holly Sep 18, 2020, 11:08 AM

#

Try restarting your phone, maybe a 3rd party software is running in the background and the game detects it as something against their ToS. (Had an issue like that 1,5 years ago.)
@night cloak
OK I'll try and do that

hollow pumice Sep 18, 2020, 11:08 AM

#

How this will be solved?

warped parcel Sep 18, 2020, 11:12 AM

#

What is your problem? @hollow pumice

hollow pumice Sep 18, 2020, 11:15 AM

#

Tdm is not working at al> What is your problem? @hollow pumice
@warped parcel

quartz slate Sep 18, 2020, 11:21 AM

#

📎 Screenshot_2020-09-18-16-50-18-891_com.discord.jpg

sand path Sep 18, 2020, 11:23 AM

#

Uhhh?? @quartz slate

lime holly Sep 18, 2020, 11:24 AM

#

@night cloak
OK I'll try and do that
@lime holly
Nope, didn't work

storm flumeBOT Sep 18, 2020, 11:26 AM

#

Hello, @pearl prairie!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

cloud raven Sep 18, 2020, 11:29 AM

#

Hi

#

I need some help

#

Can pubg play at Android 5.0?

spring zephyr Sep 18, 2020, 11:29 AM

#

@cloud raven No, you can't. The minimum requirement is Android 5.1.1 or above.

cloud raven Sep 18, 2020, 11:30 AM

#

Hmm i think its changed after update pubg 1.0 right?

spring zephyr Sep 18, 2020, 11:30 AM

#

nyaaYes

cloud raven Sep 18, 2020, 11:31 AM

#

Oh yeahh, ty rip for my device haha

white gyro Sep 18, 2020, 11:33 AM

#

I want to repot haker wat should I do

storm flumeBOT Sep 18, 2020, 11:33 AM

#

Hello, @white gyro!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

lime holly Sep 18, 2020, 11:34 AM

#

@cloud raven No, you can't. The minimum requirement is Android 5.1.1 or above.
@spring zephyr
Wait is that for real?

spring zephyr Sep 18, 2020, 11:34 AM

#

Yes suspicious

lime holly Sep 18, 2020, 11:35 AM

#

Yes
@spring zephyr
So that was the problem all along 😢

spring zephyr Sep 18, 2020, 11:35 AM

#

rip

lime holly Sep 18, 2020, 11:35 AM

#

Thanks for your help @spring zephyr

cloud raven Sep 18, 2020, 11:42 AM

#

@spring zephyr
So that was the problem all along 😢
@lime holly u stuck at login screen right?

lime holly Sep 18, 2020, 11:43 AM

#

@lime holly u stuck at login screen right?
@cloud raven
Yep, thx for bringing the topic up or I wouldn't have known my problem till now

cloud raven Sep 18, 2020, 11:43 AM

#

Okey, np

storm flumeBOT Sep 18, 2020, 11:44 AM

#

You can contact the customer service via the game settings, @pastel zephyr. Refer to subpoint 5.3 in #faq for further instructions.

stone belfry Sep 18, 2020, 11:45 AM

#

team up with random pushing rank in duo

📎 image0.png 📎 image1.png

spring zephyr Sep 18, 2020, 11:46 AM

#

@stone belfry Report them in-game.

slate venture Sep 18, 2020, 11:46 AM

#

📎 image0.png

gray sun Sep 18, 2020, 11:47 AM

#

Hi how to buy uc now as game is banned in India

slate venture Sep 18, 2020, 11:47 AM

#

Team up at Solo

#

😞

pastel atlas Sep 18, 2020, 11:49 AM

#

I am not able to collect my weekly report items

#

Its showing network issue <@&481161015728406538>

idle crescent Sep 18, 2020, 11:50 AM

#

whats going on with pakistani servers for 1 week . we r unable to play the game