questions

[thorn sail]

@spring zephyr

[vagrant forum]

@upbeat bronze, he will have to recover his facebook account. There's no other way.

[storm flume]

Hello, @thorn sail!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[upbeat bronze]

yea he is trying to and contacted fb support but that takes days

[vagrant forum]

That is the only option for him.

[light eagle]

@vagrant forum

[upbeat bronze]

ok thanks neko

[night cloak]

When S15 RP launches?

[vagrant forum]

It’s Monday and the #cheater-reports still closed🎉🎉🎉
@light eagle, the last message on the channel says 'it will be opened in the near future's, it doesn't mention anything date.

[night cloak]

Can anyone say a specific time.

[vagrant forum]

@night cloak, check pinned messages on this channel.

[storm willow]

@night cloak follow ingame timer as well

In rp section

[night cloak]

Thanks @storm willow

I am too lazy to count the hours left🤣

[light eagle]

@vagrant forum but you told me it will open mostly on Monday ☺️

[vagrant forum]

It mostly opens on Mondays. But we never said that it would surely open on Monday.

[sleek ravine]

How to change dns

[earnest notch]

@night cloak what country you are? 😄

[night cloak]

I can't Say🙂

[vagrant forum]

Read the sub point 4.5 given in #faq, @sleek ravine.

[earnest notch]

k 😄 it should open in 13h 10 minutes i think

[night cloak]

13 hrs left

Hmm

[light eagle]

It’s been 18 days

So 3 mondays

[night cloak]

I got question

[placid iron]

Hlo

[vagrant forum]

Again, we never mentioned a date, @light eagle.

[night cloak]

If I buy UC from midasbuy do I get extra UC

[placid iron]

I have a question

@night cloak yes

[night cloak]

Ight thanks

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @placid iron. Remember to read through #faq before asking questions in the support channels.

[vagrant forum]

@placid iron, don't ask others for UC. That's against the server guidelines.

[marsh sage]

Pls help me. It's an emergency. I can't use my microphone for 3 days. It's not the problem of my device or network. Because I can easily use microphone on my another account. Pls need immediate help.

[placid iron]

@storm flume can't spectate in emulator from lobby

[wraith mason]

Just delete ur game and reinstall

Should work

[vagrant forum]

Have you tried changing your DNS, @marsh sage?

[marsh sage]

@vagrant forum Yes

[storm flume]

You can now access #emulator-chat and #emulator-support, @placid iron. Revert this at any time by sending .emulator in #481204134859505684.

[wraith mason]

I had that glitch

I just reinstalled

[marsh sage]

@vagrant forum I already told you there is no problem in network. Because I can easily use microphone on my another account.

[night cloak]

I got ghost pinged

Tf

[marsh kraken]

@night cloak

will we be able to use our old account of PUBGM in the Indian or the version being made for india

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[night cloak]

@marsh sage what does it say when you try to turn on the mic?

[marsh kraken]

@night cloak

[marsh sage]

@night cloak It says nothing. It just turn on as usual. But my team-mates can't hear me

[night cloak]

@marsh sage settings -> Audio -> microphone make sure its set to max

[marsh sage]

<@&481161015728406538> Pls help me. It's an emergency. I can't use my microphone for 3 days. It's not the problem of my device or network. Because I can easily use microphone on my another account. Pls need immediate help.

[wraith mason]

Does it say it is working?

[sand path]

Wow

[marsh sage]

@night cloak It is fully max

[night cloak]

dont tag mods

[storm flume]

You can contact the customer service via the game settings, @marsh sage. Refer to subpoint 5.3 in #faq for further instructions.

[fast void]

I m trying to join a crew ..but whenever my frnd invites me I don’t get a pop up invite on screen but frnds Can ...this bug is with one crew only

[sleek ravine]

Hello

[marsh sage]

Pls someone help

[wraith mason]

just request to join the crew

[fast void]

I did

[inland gyro]

When PUBG MOBILE unban in india ?

[wraith mason]

Never

[sleek ravine]

Can i get glacier direct i will give uc

[fast void]

Already invited msg appears

[vagrant forum]

You can't, @sleek ravine. It's only available through the crates.

[wraith mason]

lol

Yes

And the crates are rigged

[sleek ravine]

Hmm

I think this SUPPORT very fast

Keep iti up

[fast void]

<@&481161015728406538>

[night cloak]

my old account got locked out when account unlinking first introduced.

is there anyway i can get it back? i can provide information such as when i bought uc and any other information.

dont tag mods@fast void

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[fast void]

Then tag who ?

[sand path]

@fast void we are aware. It will be fixed with a patch soon.

[fast void]

Ok

Thanks

[sleek ravine]

Can i share uc to my friends

[sand path]

No @sleek ravine

[cerulean belfry]

@sleek ravine u can buy for him but can't share

[marsh kraken]

would we be able to use our same account in the new version being made for indian users??

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[marsh kraken]

😶

[wraith mason]

Yes

[thorn sail]

@storm flume okay

[wraith mason]

cause ur not in India

So Techinally ur able to use Indian accs

[marsh sage]

Will anyone help

[wraith mason]

Just reinstall ur game

[sleek ravine]

Can i get akm skin directly

[wraith mason]

it depends if ur mic is actually working

if it is

Then it is ur teammates problem

[night cloak]

try changing your default voice setting from all to team

[marsh sage]

@wraith mason reinstalled

[gritty glade]

5 MB update for What?

[night cloak]

5 MB update for What?
@gritty glade probably some bug fixes

[wraith mason]

Just ur very day patch

[marsh sage]

@wraith mason My microphone is working because I can talk in my another account with same device

[wraith mason]

Then it is ur teammates

cause u should be able to talk

[marsh sage]

No my other teammates can talk to each other

[wraith mason]

Can u hear them?

[night cloak]

@wraith mason My microphone is working because I can talk in my another account with same device
@marsh sage try changing your voice settings t=from all to team [Settings -> audio -> voice (team)]

[marsh sage]

Yes

[wraith mason]

Then idek anymore

[sick shale]

@marsh sage Is it a guest account?

[night cloak]

@marsh sage Is it a guest account?
@sick shale i dont think having a guest account will affect voice chat

[marsh sage]

@sick shale No

[marble thicket]

It's already a time to come for new season, still PUBGM banned in India ☹️

[polar marsh]

@tawdry spindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[marsh sage]

I think I need the help of moderator

[wraith mason]

They can’t help u

They moderate discord

[night cloak]

I think I need the help of moderator
@marsh sage did u try what i sent above?

[wraith mason]

Report it via in game

[night cloak]

change your voice settings from all to team

[wraith mason]

then u should be able to find real help

[night cloak]

or its probably your headset"s problem

if your headsets mic is broken then it izz what it izz

[stuck anchor]

The 10mb update for IOS was to fix users missing Gun Game, Sniper, EvoGround etc.

[maiden echo]

5121420299 report this HACKER

[marsh sage]

@night cloak It is in team.
No, The headset is okay

[night cloak]

#cheater-reports @maiden echo

[bronze jacinth]

Help me ba

😫

[storm flume]

Hello, @maiden echo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @bronze jacinth. Remember to read through #faq before asking questions in the support channels.

[maiden echo]

@night cloak how to report here ?

[marsh sage]

Pls someone help

[maiden echo]

How to submit report?

[vagrant forum]

Can you reinstall? @marsh sage

[night cloak]

How to submit report?
@maiden echo use the link

http://cheater-report.pubgm.cc/

[polar marsh]

@bronze jacinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[maiden echo]

@night cloak i already done it 10-12 time😂

@night cloak 5121420299 report this HACKER

[marsh sage]

@vagrant forum I have already reinstalled

[storm flume]

Hello, @maiden echo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[marsh sage]

Not only my device. I so many device but in no device support microphone in my account . It is not working in my account only

Did the PUBG Server muted my account

[night cloak]

try repairing the client

[tired fractal]

what is this

[marsh sage]

@night cloak already repaired but not working.

[night cloak]

Did u check your Settings?

[marsh sage]

@night cloak Yes

[night cloak]

Works on other account?

[sleek ravine]

Hello pubg there have any options tion redeem code in pubg

[onyx cairn]

Follow the official streams and broadcasts to not miss any!

[marsh sage]

@night cloak Yes. Works on other account.

[night cloak]

@night cloak Yes. Works on other account.
@marsh sage can you send an ss of your audio settings please?

[olive tendon]

Pubg servers down in india?

[sleek ravine]

Hello pubg there have any options tion redeem code in pubg
@sleek ravine one person tell i have redeem code m416 glacier

[marsh sage]

<@&481161015728406538> Please help me. The PUBG Server has muted me.

[sand path]

How are you able to write then

[night cloak]

[olive tendon]

[night cloak]

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[void kraken]

Can anyone say how to download the new version of pubg ? I am from india can anyone help?

[marsh sage]

@sand path The pubg server has muted me on game. That's why teammate is not hearing me.

[night cloak]

Send a screenshot of your audio settings..

[sand path]

Set DNS to 1.1.1.1 @marsh sage

[marsh sage]

@night cloak pls wait

@sand path already seted

[sleek ravine]

@sand path hello there any obtion to redeem glacier . One person told i will give code for that

[sand path]

Huh?

[olive tendon]

@sleek ravine lol u can't

[sleek ravine]

@olive tendon ok tanku

[vagrant forum]

Don't fall for those, those are scams. The only legit way of getting the skin is getting it from the Classic Crates, @sleek ravine.

[sand path]

Regarding the 5MB patch today:
#news message

[rancid summit]

What's New in 5.8MB Update?

[sand path]

Just pinned it. Click on that link @rancid summit

[night cloak]

Someone has now stolen my account and accessed it, through Facebook and numbers, accessing via the phone number Please help

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[marsh sage]

@night cloak see this

[night cloak]

Please add also how many matches played for easier overview.

[marsh sage]

@sand path see this

[sand path]

You're sending screens from two separate devices.

[marsh sage]

@sand path No

[night cloak]

Someone has now stolen my account and accessed it, through Facebook and numbers, accessing via the phone number Please help

[marsh sage]

will someone help

[maiden echo]

@night cloak dm

[vagrant forum]

Do you have a second social media account linked to your game account, @night cloak?

[obtuse sleet]

@sand path what time crew challenge start ?

[sand path]

No information.

[night cloak]

What is this..how I died?

[lilac fulcrum]

for next rp can we still gift it with uc

[night cloak]

@vagrant forum have the phone number and only the game Center can access them

help🙁

[vagrant forum]

So you can still access your game account, right?

Contact the in-game customer service and ask them to unlink the account that was hacked, @night cloak. Here's an example:

[night cloak]

Yes, I can enter the game now

[cerulean basin]

I want to update pubg but it not there in App Store

[abstract rampart]

I m using jio mobile data can't use mic resources pack not downloaded

[cerulean basin]

Is there any way to update PUBG

?

[muted hollow]

I m using jio mobile data can't use mic resources pack not downloaded
@abstract rampart same issue but mic working

[wraith brook]

Uss official site @cerulean basin

[cerulean basin]

Can u give link

[elfin vault]

Any update regarding pubg ban in india

[abstract rampart]

@sand path I m using jio mobile data can't use mic resources pack not downloaded how can fix these

[devout geode]

The link is in #735483472432594994, @cerulean basin.

[elfin vault]

Can i purchase rp 15?

[wraith brook]

@elfin vault No

[cerulean basin]

Ok

[novel sequoia]

Any one know where is bonus challenge,after the update i can't find it,wanna play and win some uc

[chilly wren]

What was the 5 mb update for?

[wraith brook]

@chilly wren #news

[storm flume]

Please refer to this channel's pinned messages for further information, @novel sequoia:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[chilly wren]

Noice, can finally see last online

[alpine flower]

***is it someone from blackpink in #news ***

[cerulean basin]

How to update pubg in App Store

[vagrant forum]

Maybe @alpine flower.

[alpine flower]

noice

[cerulean basin]

It is saying that developer removed the app in your region

[abstract rampart]

I m using jio mobile data can't use mic resources pack not downloaded how to fix the issue

Any change in network address?

[polar marsh]

@glass portal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cerulean basin]

Even trying with the link

[torn kestrel]

In the last post in #news , is it an in-game update or a play store update?

[vagrant forum]

In-game, @torn kestrel.

[tired fractal]

samsung galaxy note 9 balanced extreme option not available?

[cerulean basin]

Please tell me how to update pubg in iOS

[steep depot]

Any link to report cheaters

[wraith brook]

@cerulean basin Indians can't the game is banned

[storm flume]

Hello, @steep depot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[naive otter]

there are so many hackers coming in every match on ace tier

[novel sequoia]

I didn't understand what that bot said

[cerulean basin]

@novel sequoia the bot gave u a link

[novel sequoia]

It's not showing any link

[versed scarab]

Why can't I wear all these clothes together? Every time I try this, the suit just takes off. Or the scarf disappears. Please fix the problem and thank you.

[maiden echo]

@night cloak any reply from community sir ?

[sleek ravine]

Can i update my pubg am indian

[cerulean basin]

@sleek ravine if android easy af

[timid rover]

Hlo sir.

Can some one please help me

[sleek ravine]

@cerulean basin yes android user am

[onyx glen]

befor 2 week i contact customer service about my account got hacked and i give thim all information thay need to unlink facebook and email, today customer service unlink my account google play and hacker play in my account for free thank you PUBGmobile

[slow imp]

Anyone knows when is bonus challenge shop coming back?

[cobalt axle]

@vagrant trench ya i know but i have 1200uc from season 12

[maiden echo]

@slow imp after 7 days of s15

[storm flume]

Please refer to this channel's pinned messages for further information, @slow imp:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[timid rover]

@wraith brook

[cerulean basin]

@sleek ravine go to the pubg mobile officially site

[timid rover]

How to get india bonous challange

😩

[alpine flower]

Why can't I wear all these clothes together? Every time I try this, the suit just takes off. Or the scarf disappears. Please fix the problem and thank you.
@versed scarab you have not downloaded them same thing happens to me it shows equiped yet character never wears it (are you from india?)

[slow imp]

@slow imp after 7 days of s15
@maiden echo ohh ... thanks

[drifting gate]

what about the battle coins which got deducted without me getting uc

[cerulean basin]

@sleek ravine and download apk

[maiden echo]

Yes np@slow imp

[timid rover]

Can some one help me

[alpine flower]

Can some one help me
@timid rover it will be back

[timid rover]

@timid rover it will be back
@alpine flower when

I have to reddem uc

For ro

Rp

I have 10thousand points

Please help

😩

[slow imp]

I wasted my all UC ....but I hv 6000 points ...and I want s15 asap .....hope bonus challenge Shop come back fast

[vagrant forum]

https://cdn.discordapp.com/attachments/675100185994723339/753596191593332796/20200910_154111.jpg

[timid rover]

When?

[versed scarab]

@versed scarab you have not downloaded them same thing happens to me it shows equiped yet character never wears it (are you from india?)
@alpine flower no, the problem isn't here, I've downloaded everything already

[sleek ravine]

How to make premium account indian

[timid rover]

Will our points be deducted@vagrant forum

[cerulean basin]

@sleek ravine what

[timid rover]

Vpn se aajayega kya india bonous challenge?

[storm flume]

Please do not use languages other than English, @timid rover. Refer to #735483472432594994 for regional communities.

[slender wharf]

@timid rover No information regarding it, be patient and wait.

[timid rover]

Can india bonous come frm vpn

[slender wharf]

No.

[alpine flower]

@alpine flower when
@timid rover soon they said
you keep playing now after few days or weeks they will add it
it doesnt depends when you buy rp

Vpn se aajayega kya india bonous challenge?
@timid rover no bonus challenge was locked before update

[storm flume]

Please do not use languages other than English, @alpine flower. Refer to #735483472432594994 for regional communities.

[timid rover]

@slender wharf sir but will my points be deducted

[frosty garnet]

@timid rover ban lag jayega account mien

[slender wharf]

No information regarding any of that as I said.

[alpine flower]

@alpine flower no, the problem isn't here, I've downloaded everything already
@versed scarab hmm

[timid rover]

@timid rover ban lag jayega account mien
@frosty garnet hahah lol Ik

[slow imp]

Can india bonous come frm vpn
@timid rover no don't use VPN ..... accounts are getting banned for using VPN

[midnight nebula]

hello guys

[timid rover]

@timid rover no don't use VPN ..... accounts are getting banned for using VPN
@slow imp hmm

[frosty garnet]

@timid rover wait krle kuch din mien aajayega

[timid rover]

Yarr my points should not get deducted but

😩

I have tention about that💩

[obtuse sleet]

@slender wharf what time challenge start

[frosty garnet]

Don't post here

[timid rover]

😂

Hahaha lol

[slender wharf]

@timid rover Don't joke about that.

[cobalt axle]

@slender wharf hey can i take royal pass now btw i m from india it will affect anything???? And ya i have uc so dont want to purchase anything so..... I can take or not????

[fading oxide]

Fix this bug

[timid rover]

@timid rover Don't talk about that.
@slender wharf just kidding sir

[alpine flower]

hey mods the tournament (like win next match or three matches ) is still there but we cannot load it after ban i will soon send a screenshot it basically says error

[obtuse sleet]

@slender wharf what time crew challenge start

[storm flume]

You can contact the customer service via the game settings, @fading oxide. Refer to subpoint 5.3 in #faq for further instructions.

[midnight nebula]

@fading oxide update the version

[slender wharf]

Soon. @obtuse sleet

[midnight nebula]

🐱

[slow imp]

@fading oxide try reinstalling game

[frosty garnet]

@fading oxide clear cache n then try

[vagrant forum]

@fading oxide, contact the in-game customer service.

[fading oxide]

Tried everything

[timid rover]

@slender wharf if my bonous points will be deducted then what?

😫

[slender wharf]

Like I said, we have no information regarding that, please be patient and stay tuned in for what will happen, @timid rover.

[frosty garnet]

@fading oxide make copy of apk and delete the app and install again

[timid rover]

Like I said, we have no information regarding that, please be patient and stay tuned in for what will happen, @timid rover.
@slender wharf if deducted then can i get it back?

[cobalt axle]

@slender wharf pls answer my question pls

[timid rover]

By talking to u guys?

[fading oxide]

I reinstalled game more than ten time

[timid rover]

I reinstalled game more than ten time
@fading oxide evn me

To fix bugs

[frosty garnet]

@fading oxide then email to to pubgdevs

[fading oxide]

Can send me

Email of pubg devs

[storm flume]

You can contact the customer service via the game settings, @fading oxide. Refer to subpoint 5.3 in #faq for further instructions.

[cerulean basin]

@timid rover chill

[slow imp]

@fading oxide from where did u downloaded the game?...

Install game from playstore

[dusk pilot]

Where the bugfix update is released ingame or play store ?@vagrant forum

[wraith brook]

Ingame lmao

[vagrant forum]

In-game @dusk pilot

[dusk pilot]

No update for me tho

Yet

[vagrant forum]

Try repairing client.

[fading oxide]

@fading oxide from where did u downloaded the game?...
@slow imp FROM INAPP DATA

[wraith brook]

INAPP data

[amber cedar]

What about vehicle invisible while spectating issue

[fading oxide]

INAPP data
@wraith brook I DOWNLOAD APK AND DOWNLOAD DATA IN APP ITSELF

[uncut ridge]

Hey guys !! I am from India
Can anyone tell me something regarding my problem. Actually me and my squad cannot communicate with each other via in-game microphone after the 'New Era' update. So, can any one suggest me the solution or just tell me the reason behind this ?

[frosty garnet]

@uncut ridge try repairing client

[uncut ridge]

How ?

[frosty garnet]

When you open the game and on loading on the top right

[brave anvil]

best settings?

[uncut ridge]

@frosty garnet okay man...thanks

[frosty garnet]

@uncut ridge welcome

[storm flume]

You can now access #emulator-chat and #emulator-support, @brave anvil. Revert this at any time by sending .emulator in #481204134859505684.

[pastel atlas]

@vagrant forum please let me know if you get any update on the unlink I I am facing please

[vagrant forum]

Can you try that again now, there was a patch that was released a while ago. Even though its not mentioned in the patch notes, might be worth giving a try @pastel atlas.

[alpine flower]

Hey guys !!
Can anyone tell me something regarding my problem. Actually me and my squad cannot communicate with each other via in-game microphone after the 'New Era' update. So, can any one suggest me the solution or just tell me the reason behind this ?
@uncut ridge same here only in asia server after the ban even after restarting nothing happens
if i make any other server like europe its working fine
try changing server gurdish

[vagrant forum]

@sleek ravine report him on #discord

[sleek ravine]

Ok

[uncut ridge]

@alpine flower thanks man...i will try.

[alpine flower]

welcome bud

[bronze wind]

Hello..My account was hacked by someone who tried to log in today and was unable to please. How can I retrieve my account. I paid a lot of money in my account, but I lost it. Please please, I want to restore it.

[solid yew]

@bronze wind You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[alpine flower]

can you still login or youre unable to?

[slow imp]

@bronze wind change ur twitter password

[bronze wind]

Twitter

[unkempt heath]

4079206he is using aimbot please banned him

[bronze wind]

He added his number in the account and the recovery could not be achieved

[storm flume]

Hello, @unkempt heath!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[bronze wind]

He added his number in the account and the recovery could not be achieved

My account was not well protected and I did not expect this to happen to me

[vagrant forum]

Can you still access your game account, @bronze wind?

[alpine flower]

My account was not well protected and I did not expect this to happen to me
@bronze wind contact twitter support first

^^ yes this question

[bronze wind]

Ok

[alpine flower]

Can you still access your game account, @bronze wind?
??

[bronze wind]

No I can’t

[alpine flower]

@vagrant forum^^

[bronze wind]

I reached out to the hacker and he insulted me and told me I would never get access to my account, I don't know why

[vagrant forum]

You will have to recover your twitter account then. There's no other way.

Please contact twitter support.

[alpine flower]

The funniest bot name
@supple horizon #media

[vagrant forum]

Use #media, @supple horizon

[supple horizon]

Ok sorry

[iron pike]

I am experiencing high ping. What should I do?

[supple horizon]

@iron pike throw your 2 ram phone and get a new one

[alpine flower]

@iron pike throw your 2 ram phone and get a new one
@supple horizon not a good suggestion
you can buy him one

[supple horizon]

But it was funny tho

[iron pike]

@supple horizon who told you I have 2gb ram device...... I have oneplus 7t

[supple horizon]

Lol u have noob phone

I have nokia

It’s durable and the latest

[iron pike]

@supple horizon so what should I do.

??

[supple horizon]

Buy a new phone

Sike

[alpine flower]

I am experiencing high ping. What should I do?
@iron pike report in #old and there's some survey you will have to fill

[supple horizon]

Just use game booster

@iron pike just use game booster or vpn or use a gfx tool

[storm flume]

Use of unauthorized third-party software or methods, @supple horizon, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[supple horizon]

Okey

[iron pike]

Game booster just make the graphics better

[slow imp]

I m playing on super laggy phone since season 3......and now I got used to lag....I play game on smooth + medium settings.....and this not a joke..

[supple horizon]

@iron pike sshhhhh there on to me

[alpine flower]

@supple horizon move on to #emulator-chat or #chat or #pubg-mobile

[supple horizon]

Ok

SIKE

[alpine flower]

Ok
@supple horizon dont type something over again if its getting removed or deleted it will lead to mute

[vagrant forum]

I am experiencing high ping. What should I do?
@iron pike, get a better internet connection.

[willow wren]

I had bought 2 seasons RP

[fierce night]

@vagrant forum hello
i recieed the update now but i didn't get 90 fps on asus rog phone 2 they didn't fix it ?

[vagrant forum]

Seems like that hasn't been fixed.

[iron pike]

@vagrant forum I am playing on broadband connection

[willow wren]

@vagrant forum Hello
I had already bought 2 Seasons RP
But why my badge is still the first one?

[fierce night]

Seems like that hasn't been fixed.
@vagrant forum that sucks for reeal

[night cloak]

Help me

[split rivet]

Can you stop hackers please just go look top 100 squad Europe and you see how much hackers

[night cloak]

I want a refund

😭

[storm flume]

Hello, @split rivet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[solid yew]

@willow wren ss in english please

[iron pike]

@night cloak it's impossible....

[willow wren]

?

@solid yew

[solid yew]

@night cloak We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[vagrant forum]

@willow wren, the RP badge?

[willow wren]

@vagrant forum Ys

:(

[vagrant forum]

That's for 3 consecutive seasons.

[split rivet]

@storm flume I do this but no thing happened

[willow wren]

@vagrant forum I had already bought 2 seasons

@vagrant forum the badge should got some wings on it

[iron pike]

I reached ace in S12 and S13 still I don't have ace badge why?

[split rivet]

This hackers say they buy the hacks from the company... what you say about this

[willow wren]

meh i buy rp tmr

I scared if its a bug

[celest shadow]

Those are false claims, @split rivet.

[willow wren]

@vagrant forum Yes I know

[marsh kraken]

lol

[polar parcel]

Is pub g allowing 4 social media plus email/phone log in now

[willow wren]

@vagrant forum

[normal fulcrum]

@polar parcel 2 social media

[polar parcel]

My screen showed options and I linked all of them

[willow wren]

anyone helpppppp : ((((

[normal fulcrum]

@polar parcel Screenshot?

[split rivet]

@polar marsh I have to report every day more than 100 hacker

[empty owl]

Does this game have controller support

[willow wren]

@split rivet Same

[normal fulcrum]

@empty owl No

[empty owl]

Awwwww

[celest shadow]

@willow wren, could you show me your EZ RP Licence Menu?

[polar parcel]

@normal fulcrum

[iron pike]

Please Help Me With This Issue.

[willow wren]

@celest shadow

[celest shadow]

No, not that. It's accessible from your Royale Pass Menu.

[vagrant forum]

That's a visual bug, log out and log back in, @polar parcel.

[willow wren]

@celest shadow cant

[marsh kraken]

@celest shadow
@willow wren just wait till update

[split rivet]

Do something for Europe because I am really bored of this I paid on my account more than 3000$ and I have youtube channel and I can’t take any video because of hackers , if I wanna sale my account no one buy with 3000$

[willow wren]

@celest shadow it said the rp will open at 11 hrs

latee

I really scaredddd

[solid yew]

@split rivet selling/buying/trading accounts is a violation of the PUBGM TOS and will lead to a permanent suspension. I highly recommend you read through #735483472432594994.

[willow wren]

but my friend had only bought 1 season

[marsh kraken]

@celest shadow it said the rp will open at 11 hrs
@willow wren you need to wait

[split rivet]

Really we pay all of this money for gate killed by hackers this is unfair

[polar parcel]

@vagrant forum I had hopes high . Is the unlinking social media’s glitched at the moment . A hacker has access to my id. I wanted to unlink it

[willow wren]

@celest shadow but still same badge

[celest shadow]

Very well, @willow wren. Did you purchase the Royale Passes for Season 12 and 13?

[split rivet]

@solid yew come on I don’t buy or sale my account I just tell about your company

[willow wren]

@celest shadow season 13 and 14

[polar parcel]

@vagrant forum it’s still the same after logging out and logging in

[fierce night]

it's sucks to have the best gaming phone but not supporting 90 fps crap

[solid yew]

@split rivet Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[celest shadow]

You should get the EZ RP Licence for free next season should you purchase the Season 15 Royale Pass tomorrow and a new badge for the RP, @willow wren.

[split rivet]

Just go look top 100 players squad Europe all have 50% headshoot

[iron pike]

@split rivet your subscribers count??

[willow wren]

@celest shadow I hope so

my friend had bought only 1 season pass

[marsh kraken]

@vagrant forum it’s still the same after logging out and logging in
@polar parcel try unlinking your account using the unlink option near the the linked accounts

[willow wren]

@celest shadow but same badgw

badge

I had bought 2 seasons

[split rivet]

@solid yew they can delete the reports they hack the server they hack every thing they make rest for the report every zone end

[marsh kraken]

I had bought 2 seasons
@willow wren wait till next season

[celest shadow]

Feel free to mention me here tomorrow if your RP badge changes once you purchased the new Royale Pass, @willow wren.

[night cloak]

@celest shadow
My account is linked to Facebook and Google Play!
One time i let my friend buy for me UC because my card was having limit. What he did is he link the email/phone option and he enter my account.
I know i can't Unlink it from my side. And i contact CS in game and no answer never.
What should u do?

[willow wren]

@celest shadow okok thanks

[polar parcel]

@marsh kraken tats y I asked if the unlinking is glitched as I can’t do it in game . Moreover each time hacker logs in , it cancels the unlinking anyway . Does anyone else have unlinking glitch

[willow wren]

@celest shadow love ya

[marsh kraken]

@marsh kraken tats y I asked if the unlinking is glitched as I can’t do it in game . Moreover each time hacker logs in , it cancels the unlinking anyway . Does anyone else have unlinking glitch
@polar parcel it takes 7 days to unlink a account

[split rivet]

@polar marsh this is robot replay or real person

[willow wren]

@split rivet bot

[marsh kraken]

who??

[celest shadow]

The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait, @night cloak. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.

[polar parcel]

I know . But I can’t unlink . The last window is blank

[celest shadow]

You are welcome, @willow wren.

[marsh kraken]

send the ss

[willow wren]

@celest shadow Okay.

[celest shadow]

@split rivet, that is a bot.

[split rivet]

@celest shadow you are admin in this server?

[celest shadow]

I am not an Administrator, I'm a Moderator.

[willow wren]

How to be mod or admin

[viscid wadi]

@celest shadow my name is not appearing in clan achivement accomplished list..thats why my clan members not able to send me medals... please help

[polar marsh]

@split rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar parcel]

@marsh kraken

[bronze wind]

I have invoices for in-game purchases in my hacked account. Will you help me? Maybe it is proof of my sincerity

[marsh kraken]

XD @split rivet

[willow wren]

@polar parcel Owh

[storm flume]

Please refer to subpoint 6.2 in #faq for further information, @willow wren. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[marsh kraken]

have you tapped ok@polar parcel

[polar parcel]

Yes many times since weeks

[marsh kraken]

@polar parcel have you tried reinstalling

[celest shadow]

@viscid wadi, kindly send a detailed description of your issue in #old. Please include the following:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

[ionic depot]

Im from india and while playing pubg with jio internet, i have to face many glitches like voice glitch, downloading error, lobby glitch. I think the problem is with jio only. So can u fix it. Because in airtel their is no such issues.

[polar parcel]

Yup done that too ...

[willow wren]

owh nevermind

[marsh kraken]

hmm

[pastel atlas]

@vagrant forum I tried actually it did not work

[night cloak]

Hello..When will PubgM be back in the playstore?? Anyone?

[pastel atlas]

I will give it a try a week later maybe

[marsh kraken]

@polar parcel Idk anything now you can contact anyother member

[vital widget]

Hello can u tell me when pubg unban in India 🇮🇳 ??

[marsh kraken]

Hello can u tell me when pubg unban in India 🇮🇳 ??
@vital widget no one can

[granite timber]

Why 5 mb update

[marsh kraken]

Why 5 mb update
@granite timber bug fixes

[polar parcel]

Ok

[solid yew]

@night cloak https://cdn.discordapp.com/attachments/481201360725999666/754264718298054656/Screenshot_94.png

No Other official anoucement till now

[night cloak]

can somebody send ipad 11 pro best senstivity setting?

[granite timber]

@marsh kraken which bugs

[solid yew]

No Other official anoucement till now

[solar rain]

@granite timber are u Udit Kumar Pandit ??

[granite timber]

@solar rain nope

[vagrant forum]

@granite timber, check #news.

[marsh kraken]

@marsh kraken which bugs
@granite timber some minor bugs are fixed

[solar rain]

@granite timber oh sorry i thought u were my friend sorry

[torn kestrel]

can somebody send ipad 11 pro best senstivity setting?
@night cloak #pubg-mobile

[solid yew]

@night cloak nope

[granite timber]

@marsh kraken some bugs are already there

[marsh kraken]

the admin knows which bugs are fixed

[night cloak]

@solid yew I am not able to view the picture

[granite timber]

Just like water on cheer park

[solid yew]

@night cloak https://cdn.discordapp.com/attachments/481201360725999666/754264718298054656/Screenshot_94.png

[night cloak]

??

[solid yew]

No Other official anoucement till now

[marsh kraken]

can't see still

[night cloak]

Is it a big file? It isn't loading

[vagrant forum]

That's a blank screen.

[marsh kraken]

yup

[granite timber]

Does s15 pass have vehicle in rewards or in crates

[night cloak]

Yea

[marsh kraken]

Does s15 pass have vehicle in rewards or in crates
@granite timber crates

[vagrant forum]

Find it out tomorrow, @granite timber.

[granite timber]

How can i get good stuff because i always got silver and graphiti
And my friends got legendary and mythic items

[marsh kraken]

How can i get good stuff because i always got silver and graphiti
And my friends got legendary and mythic items
@granite timber based on luck

[arctic stump]

Hello, why can't I purchase uc from the store ( Indian user)?

[marsh kraken]

Hello, why can't I purchase uc from the store ( Indian user)?
@arctic stump bcoz it's banned

[granite timber]

Does ultra fps means 60 fps

[solid yew]

@arctic stump because pubgm banned in india

[sick shale]

@granite timber It's based on luck,
You can also get guaranteed legendary item at 10th 20th 30th of premium crates

[bronze wind]

Is there a solution to restore my hacked account? Please, I have a lot of evidence that my account has UC purchase invoices that were previously linked to a Facebook account

[vagrant forum]

Does ultra fps means 60 fps
@granite timber, no.

[granite timber]

@sick shale I'm talking about rp crates

[marsh kraken]

Hello, why can't I purchase uc from the store ( Indian user)?
@arctic stump you can from midasbuy but you need a credit card or razer pin,etc

[arctic stump]

So, why does it sends me to the Midas buy page, with change region prompt( although India isn't in the list)

[azure folio]

my comment is being removed automatically?

[marsh kraken]

select others

[solid yew]

@bronze wind can u tell witch social media u linked with it ?

[sick shale]

@granite timber same thing, there's a bar for a higher chance of getting legendary items

[split rivet]

@solid yew pubg send me the link to report cheaters I reported 2 hackers with link video to see the hacks they have in 7/9/2020 but they still not banned

[granite timber]

@sick shale i filled up luck upto 50

[marsh kraken]

u need 100% xd

[split rivet]

That’s mean this method is not working! What I have to do

[solid yew]

@split rivet Due to the COVID-19 crisis, support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

[umbral steppe]

@marsh kraken India is also banned from midasbuy country list

[storm flume]

Hello, @azure folio!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[bronze wind]

It was changed by the hacker, what should I do

[marsh kraken]

@marsh kraken India is also banned from midasbuy country list
@umbral steppe I know u can buy using the others option

[solid yew]

@bronze wind The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.

[umbral steppe]

@marsh kraken yeah i know that that's why I'm contacting a friend in Norway

[split rivet]

@bronze wind خلص راح عليك حسابك اذا بتقدر تساويلك اشي هاي الشركه كان ساوت للهكرات الي معبيين اللعبه

[storm flume]

Please do not use languages other than English, @split rivet. Refer to #735483472432594994 for regional communities.

[polar marsh]

@arctic stump:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[marsh kraken]

@marsh kraken yeah i know that that's why I'm contacting a friend in Norway
@umbral steppe you can buy urslef but you need a credit card or a razer account

[marsh sage]

Can anyone tell me why my microphone is not working. I have already changed the DNS to 1.1.1.1 I can use microphone on my another account. But I can't use in my main account. Pls help me.

[umbral steppe]

@marsh kraken I don't have any

[marsh kraken]

do you have Paytm /anyother

[split rivet]

@marsh sage there is bugs and they gonna fix it with new season

[umbral steppe]

I've paytm

[marsh sage]

New season means seoson 15

[marsh kraken]

u need to make an account in razer gold and add the money in it@umbral steppe

[marsh sage]

@solid yew what is .rb

[umbral steppe]

@marsh kraken thanks for the help I'll do it now

[solid yew]

@marsh sage hello could you please report this via #old

@marsh sage sorry spell mistake

[marsh sage]

ok

[solid yew]

@marsh sage yup

[marsh sage]

@split rivet New season means season 15

[split rivet]

@marsh sage yes

[marsh sage]

ok

[solid yew]

@solid yew what is .rb
@marsh sage spelling mistake

[fast crown]

When will the #cheater-reports open ?

[split rivet]

@marsh sage there is new bug you can make player disappear I hope they don’t fix it

[fast crown]

I have 2 Cheters to report 1 with Video prof .

[slow marten]

Noice laddy

[solid yew]

@fast crown soon , but no ETA yet

[fast crown]

Ingame reported also

[split rivet]

@fast crown no because of COVID-19 the workers of the company is sleeping in house I mean they work in the house because of that take more time

[solid yew]

I have 2 Cheters to report 1 with Video prof .
@fast crown nice ❤️

@slow marten We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[slow marten]

What

[fast crown]

Is this normal

[night cloak]

dont go reporting hackers on basis of kd ratio XDXDXD

[fast crown]

3000 solgers lost to this guy

[split rivet]

@fast crown no heigh percent of headshoot he have aim bot

[marsh sage]

@fast crown It can be. If he is that much pro.

[night cloak]

the might be a pro u neva know

[solid yew]

@fast crown ss in english plz

[split rivet]

@marsh sage come one what pro all Europe players hacker 90% of them

[fast crown]

6987788887

[night cloak]

3000 kills seems a lot

[fast crown]

6987788887
ID of 「يَماش」

[novel karma]

Hello

[solid yew]

@novel karma We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[split rivet]

@night cloak if he is pro and with high kd that’s mean he take much fights and push how he have average of healing just 96 that’s mean he use only 1 kit in the game , also mean he finish his fights easy go look real pro players with normal headshoot they use much kits . Think about this

[marsh sage]

@fast crown Pls report it via Customer service/In game report option/ in #cheater-reports when it is opened.

[fast crown]

My Vidio prof is also in German

@marsh sage ok

[night cloak]

@night cloak if he is pro and with high kd that’s mean he take much fights and push how he have average of healing just 96 that’s mean he use only 1 kit in the game , also mean he finish his fights easy go look real pro players with normal headshoot they use much kits . Think about this
@split rivet he seems a hacker then report em in http://cheater-report.pubgm.cc/

use the link i sent ya

[muted canyon]

Hi

[solid yew]

@muted canyon We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@tepid pulsar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[viral sluice]

AWM power is equals to Crossbow's power?

[devout geode]

No, @viral sluice.

[vagrant forum]

It does, @viral sluice.

[solid yew]

@viral sluice yup

[night cloak]

thats a headshot dude it kills

[vagrant forum]

The Crossbow can kill you with a headshot even if you have a level 3 helmet. It has always been like that.

[broken quail]

Nice

@vagrant forum thats true

[devout geode]

No = Yes, btw.

[sleek garnet]

Free rp plz

[solid yew]

@sleek garnet begging not allow #735483472432594994 read this

[celest shadow]

Absolutely not, @sleek garnet!

[sleek garnet]

🇳 🇴

👍

I want to talk with Branden greene😐

[warm dove]

Not showing scope option in loadout for Thomson after 5mb update

[viral sluice]

Me from India, India got banned PUBG. You guys know?😭

[celest shadow]

Please be advised that this channel is reserved for PUBG Mobile related support, @sleek garnet. Kindly move to a discussion channel if you no longer have an inquiry.

Kindly refer to #news, @warm dove.

[sleek garnet]

Ok

[wraith brook]

@warm dove Did u got the 5mb update ?

[warm dove]

@wraith brook yes

[wraith brook]

Still the problem

[warm dove]

@wraith brook yes still facing problem

[night cloak]

@wraith brook yes
@warm dove a quick restart might fix ig

[viral sluice]

I'm also facing same problem

[marsh sage]

@celest shadow
@split rivet has said there is a problem with microphone which some players are facing. It will be solved in season 15. Is it true.

[solid yew]

@viral sluice We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[split rivet]

@marsh sage when you open the game they write this

[modern quest]

Help bro

[split rivet]

@modern quest help

[fierce night]

this new update is released or still not ?

[celest shadow]

@marsh sage, no information on that.

[solid yew]

@modern quest We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[fierce night]

shoud will download it from playstore?

[split rivet]

@fierce night I think in 14/9

[solid yew]

@fierce night where are u from ?

[fierce night]

@fierce night I think in 14/9
@split rivet today is 14/9 -_-

[surreal lynx]

I haven't got the 5mb update. How can I get it?

[celest shadow]

Yes, @fierce night. You can update or download PUBG MOBILE from the Google Play Store or AppStore.

[fossil quiver]

Advanced custom room options on erangel have been broken since the update. Any fix coming soon for that. I pay extra for those advanced room cards and can’t even use them properly.

[polar marsh]

@modern quest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[split rivet]

@fierce night in 5 am

That’s mean 15/9

[celest shadow]

The new 5MB patch is an in-game update, @fierce night.

[fierce night]

Yes, @fierce night. You can update or download PUBG MOBILE from the Google Play Store or AppStore.
@celest shadow Bro they didn't fix the asus 90 fps problem !

that crap update

[molten fulcrum]

Can i purchase rename card again a in new crew challenge after purchasing both the rename card

[celest shadow]

Please be patient till another patch is released to resolve other bugs and issues, @fierce night.

[surreal lynx]

I haven't got the in game 5mb update. How can I get it?

[fierce night]

when that will happen

season 16?

[molten fulcrum]

Can i purchase rename card again a in new crew challenge after purchasing both the rename card

[surreal mountain]

What this

[night cloak]

translate pls

[solid yew]

@surreal mountain in english plz

[vagrant forum]

Not showing scope option in loadout for Thomson after 5mb update
@warm dove, pretty sure that was fixed.

[fierce night]

What this
@surreal mountain the pic saying that his account has been signed with a new version

[vagrant forum]

Contact in-game customer support, @surreal mountain.

[molten fulcrum]

Can i purchase rename card again a in new crew challenge after purchasing both the rename card

[surreal mountain]

How do I open an account?

[fierce night]

Please be patient till another patch is released to resolve other bugs and issues, @fierce night.
@celest shadow u said u already reported the problem and should be fixed in this patch
the problem is in most of android phones such as rog 2 and s20 ultra ...

How do I open an account?
@surreal mountain تواصل مع دعم داخل لعبه ما يقدرو يساعدوك هنا

[storm flume]

Please do not use languages other than English, @fierce night. Refer to #735483472432594994 for regional communities.

[molten fulcrum]

Can i purchase rename card again a in new crew challenge after purchasing both the rename card Pls Answer

[long kettle]

is that a new character coming from pubgm recent post? or just a collab

[vagrant forum]

Most likely just a collab.

[long kettle]

[molten fulcrum]

@vagrant forum Can i purchase rename card again in a new crew challenge after purchasing both the rename card

[cerulean basin]

What about this

[night cloak]

update the game

@molten fulcrum Yes you can.

[molten fulcrum]

@night cloak Thanks

[cerulean basin]

@night cloak i cannot

[night cloak]

I need help @everyone I want help

[molten fulcrum]

@night cloak Do You Have Any Information About the Next Crew Challenge?

[cerulean basin]

@night cloak I use iOS

[night cloak]

@night cloak Do You Have Any Information About the Next Crew Challenge?
@molten fulcrum nothing for now

It will be available after PMCO and all, @molten fulcrum.

[proper rover]

please bring back bonus challenge🙏🙏

[night cloak]

@everyone I need your help your help means big pleasure to me

[somber birch]

I cannot buy uc now why?
Pubg india

[night cloak]

I cannot buy uc now why?
Pubg india
@somber birch because pubg has been removed from the playstore ya cannot buy uc either

Help please

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Please someone help me

[cerulean basin]

I am an iOS user

[somber birch]

@cerulean basin your account is hacked

[cerulean basin]

@somber birch no

[night cloak]

your account isnty hacke ya just need to udate it

I lost 500 UC due to my game glitch
It automatically buyed me car slot in details lobby I want a refund

Please help

Im crying

[proper rover]

@night cloak no it can't refund

[somber birch]

@night cloak you cannot get any refund

[night cloak]

My mom will not buy me

UC anymore

I'm poor

I lost 500 UC due to my game glitch
It automatically buyed me car slot in details lobby I want a refund
@night cloak no refund gomenasai

[cerulean basin]

@night cloak yes

[night cloak]

I'm crying

[proper rover]

please bring back bonus challenge @polar marsh

[night cloak]

I saved the uc

For rp

In season 15

[cerulean basin]

@proper rover it will back soon

[polar marsh]

@somber birch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

New season coming in tomorrow 8 am in bangladesh

[long kettle]

don't cry @night cloak

maybe try bonus challenge for uc

[cerulean basin]

@night cloak yeah

[long kettle]

it's a game it will not make a difference plus you have 3 months to get the uc and buy rp

[sick shale]

Bonus challenge isn't available at this moment.
Please refer to this channel's pinned messages for further information:

▪︎ PC: Click on the pin icon located in the top-right of the channel.
▪︎ Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

it's a game it will not make a difference plus you have 3 months to get the uc and buy rp
@long kettle I'm not rich I can't buy rp points the week will pass

And I will not be able to get 200 rp points

If I be late :(

:'(

@long kettle I'm not rich I can't buy rp points the week will pass
@night cloak just keep doing bonus challenges and ya will get your uc before ya know it,then just buy the rp

@night cloak bonus challenge event ended :( and I don't even have points or UC to play bonus challenge

[vagrant forum]

You can get the 200 RP points even with the normal pass. Even if you buy the pass later during the season, you can still collect the elite mission rewards.

[somber birch]

@night cloak better uninstall the game lol

[night cloak]

No man :(

You can get the 200 RP points even with the normal pass. Even if you buy the pass later during the season, you can still collect the elite mission rewards.
@vagrant forum fax

[coarse cypress]

I can't access game by gmail account and thr password reset isn't working

[night cloak]

I asked my mom to give me 8$ she hit me with slippers

:(

[somber birch]

@night cloak that's expected

[polar marsh]

@covert sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cerulean basin]

@night cloak can u give me the link of softonic

[night cloak]

yeah gimmi a second

[cerulean basin]

@night cloak thanks

@night cloak the link is for pc

[night cloak]

@night cloak thanks
@cerulean basin sowwy lemme search for a bit

[cerulean basin]

@night cloak ok

[pliant raft]

Rooms cant be played in fpp anymore? Tournaments getting postponed because of this glitch, pls help. thx in advance

[solid yew]

Rooms cant be played in fpp anymore? Tournaments getting postponed because of this glitch, pls help. thx in advance
@pliant raft hello could you please report this via #old

[pliant raft]

Will do thanks

[cerulean basin]

@night cloak thanks for help man
😍😍

[opaque ginkgo]

Why I can't purchase?

[solid yew]

Why I can't purchase?
@opaque ginkgo where are u from ?

[night cloak]

@night cloak thanks for help man
😍😍
@cerulean basin happy to help ya

[opaque ginkgo]

I used to be in USA and now came to India and switched my payments profile to India. @solid yew

[night cloak]

@opaque ginkgo In india it has been banned from the playstore so you won't be able to purchase uc from playstore

You can go visit the official site to buy UC

[marsh kraken]

I used to be in USA and now came to India and switched my payments profile to India. @solid yew
@opaque ginkgo so do you have any credit card

[solid yew]

I used to be in USA and now came to India and switched my payments profile to India. @solid yew
@opaque ginkgo pubgm banned in indian

[opaque ginkgo]

@night cloak that's also down for india

[night cloak]

Don't buy it from any other site other than the OG pubg mobile site

[marsh kraken]

@night cloak that's also down for india
@opaque ginkgo you can buy from Midas buy using you card

[opaque ginkgo]

Well! Thanks. I thought it is issue with my Account.

@marsh kraken midas india is down. Purchase options not available.

[marsh kraken]

you can use the others

means the other countries option

[opaque ginkgo]

I will get it from my friends! I think we must stop chat here. It's getting irrelevant to channel. Btw Thanks.

[marsh kraken]

I will get it from my friends! I think we must stop chat here. It's getting irrelevant to channel. Btw Thanks.
@opaque ginkgo its considered in help

[rotund pike]

I need help @polar marsh

[night cloak]

What is it?

[solid yew]

@rotund pike We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[rotund pike]

I can’t loging into my account

Whats mean that?

[solid yew]

@rotund pike re install game

[night cloak]

@rotund pike That means ya logged in to the game with a newer version so you cannot login to the older versions anymore

[devout depot]

@night cloak yh

[rotund pike]

Already my game is uptodate

[versed scarab]

Why can't I wear all these clothes together? Every time I try this, the suit just takes off. Or the scarf disappears. Please fix the problem and thank you..

[night cloak]

Latest version is 1.0.1

Where are you from?

[rotund pike]

Bangladesh

[marsh kraken]

Why can't I wear all these clothes together? Every time I try this, the suit just takes off. Or the scarf disappears. Please fix the problem and thank you..
@versed scarab its bcoz you can only wear the mask or the scarf

[night cloak]

@rotund pike Update it to 1.0.1

Your version is probably 1.0.0

[rotund pike]

Sry

Malaysia

[solid yew]

@night cloak can u give ur game version ss ?

[rotund pike]

@night cloak already update

[marsh kraken]

@night cloak already update
@rotund pike just wait till tomorrow check if it's fixed

[versed scarab]

@versed scarab its bcoz you can only wear the mask or the scarf
@marsh kraken the mask in a hat section and the scarf in mask section 😑

[night cloak]

This is mine @solid yew

[marsh kraken]

@marsh kraken the mask in a hat section and the scarf in mask section 😑
@versed scarab u can only wear one

[rotund pike]

@night cloak nope its 1.0.14362

[night cloak]

What's yours?

[solid yew]

This is mine @solid yew
@night cloak dont provide wrong information here

[versed scarab]

@versed scarab u can only wear one
@marsh kraken untrue

[night cloak]

@solid yew sry for that

[marsh kraken]

@marsh kraken untrue
@versed scarab ask anyone they will say the same

bcoz in some things they only support one yhing

thing*

[solid yew]

@rotund pike i suggest reinstall game

[rotund pike]

It’s mine

@solid yew already do this

[versed scarab]

The section's different so i can wear it together but scarf will be hide and that's the problem@marsh kraken

[marsh kraken]

wait

let me give you example

[solid yew]

@solid yew already do this
@rotund pike we know that u have lastest version @night cloak he gived u some wrong info just uninstall game and install again

[silent tundra]

Pleaze i need help

[solid yew]

Pleaze i need help
@silent tundra We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[rotund pike]

@solid yew I told you already do this

[night cloak]

Is there a PUBG Update?

[rotund pike]

Can’t loging anymore

[solid yew]

@solid yew I told you already do this
@rotund pike The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.

[rotund pike]

Try other options

[night cloak]

Is the new update launched of bug fix

[solid yew]

Is there a PUBG Update?
@night cloak yes today an patch update fore more info visist #news

[night cloak]

Or is it in game update?

[versed scarab]

The only example is a bug @marsh kraken

[marsh kraken]

wait

[night cloak]

In game update??

[solid yew]

In game update??
@night cloak yup

[rotund pike]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rotund pike. Remember to read through #faq before asking questions in the support channels.

[night cloak]

K

Thanks

[hardy marsh]

@lime juniper bro please check the guns are moving to much when we open scope in car and while we put red dot it's showing blue color and everyone r not feeling good about map scope is moving a lot please fix these

[rotund pike]

Someone give me solution

[solid yew]

@lime juniper bro please check the guns are moving to much when we open scope in car and while we put red dot it's showing blue color and everyone r not feeling good about map scope is moving a lot please fix these
@hardy marsh hello could you please report this via #old

[silent tundra]

#faq someone hacked my twitter and play with my account i need help to unlink twitter

[marsh kraken]

see this two

they are In different categories but you can not wear it at the same time

@versed scarab

[solid yew]

@silent tundra visit #faq reffer sub point 2.5

[marsh kraken]

@versed scarab if you are online see the messages

[silent tundra]

someone hacked my twitter and play with my account i need help to unlink twitter

[versed scarab]

Wait i will show you what i mean@marsh kraken

[marsh kraken]

Wait i will show you what i mean@marsh kraken
@versed scarab okay

@silent tundra visit #faq and read point number 2.5

[silent tundra]

ok

[solid yew]

@silent tundra alredy answred u

[earnest notch]

@marsh kraken if it would show you even would not see it cuz it would be under the headgear

[versed scarab]

@marsh kraken

[marsh kraken]

okay it's the set

can you wear the set

[earnest notch]

how the hell is your character holding that R35 relovler 😄

[marsh kraken]

how the hell is your character holding that R35 relovler 😄
@earnest notch pls don't chat here goto #chat

[night cloak]

I'm using gameloop 7.1 and character movement is odd and slow how to fix it ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[versed scarab]

When i wear it the scarf automatically taken off

[maiden echo]

@night cloak sir any response ??

[marsh kraken]

means you can't wear the scraf

@versed scarab

[maiden echo]

Hello @night cloak

[versed scarab]

That's the bug

[night cloak]

@maiden echo Yes?

[marsh kraken]

try reporting in #old

[maiden echo]

@night cloak any response ?

[night cloak]

Response for?

[vagrant forum]

Some outfits and masks don't go along with each other, @versed scarab. Feel free to report it in #old.

[versed scarab]

I reported already when the problem will fix?

[broken quail]

@vagrant forum how are you brother

[night cloak]

@versed scarab There’s no ETA, it will be fixed soon.

[vagrant forum]

Thanks for reporting, @versed scarab.

[marsh kraken]

@vagrant forum how are you brother
@broken quail no chatting in this channel goto #chat

[broken quail]

@marsh kraken oh ok i just forget 😂

[versed scarab]

Thx for support @marsh kraken @vagrant forum @night cloak

[marsh kraken]

Thx for support @marsh kraken @vagrant forum @night cloak
@versed scarab welcome 👍👍

[shy mist]

There's fix for everything except loot spawn but y isn't it included?

[solid yew]

@shy mist i think no , hello could you please report this via #old

[shy mist]

I've done it .👍🏻

[night cloak]

How to change flag in new ui i cannot find it

[solid yew]

@night cloak wait 1 ll give u step to step info

[night cloak]

Ok

[chilly wren]

@night cloak can you find the basic info bar

Click edit in basic info section and you can change it from there

[night cloak]

@night cloak can you find the basic info bar
@chilly wren where is that am co confused in this new Ui

[chilly wren]

Just a sec

[earnest notch]

@night cloak go to left section where you can see your profile > click on the three lines with 3 dots next to your ID > click on edit > and there you have flag there you change it

[night cloak]

@night cloak go to left section where you can see your profile > click on the three lines with 3 dots next to your ID > click on edit > and there you have flag there you change it
@earnest notch thats on the old version i have new one

[earnest notch]

._. its on new

[solid yew]

@night cloak

[earnest notch]

yes thats what was i basically saying

[solid yew]

step 2 @night cloak

[night cloak]

Thanks mate

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[marsh kraken]

umm

[night cloak]

ok

[wanton plover]

How can I change my region from EEA to another country?

[vocal thicket]

yo , if i download the apk from the pubg mobile's site , can my accoutn get banned?

[wanton plover]

No option of region is showing

[spring zephyr]

@wanton plover That option is not available for the European region. And your account is European, probably you chose Europe as your region when you made your account

[solid yew]

@vocal thicket no this u will not get banned by this

[night cloak]

when will season 15 come?

[wanton plover]

@spring zephyr I'm not European

[spring zephyr]

probably you chose Europe as your region when you made your account

[wanton plover]

Nope I didn't

[vocal thicket]

@solid yew bro, can ios users update from site?

[marsh kraken]

you are playing on an older version of pubg mobile @wanton plover

[night cloak]

please tell when will season 15 release

[solid yew]

@vocal thicket no

[polar marsh]

@maiden echo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@wanton plover Yes, you did. Your account is European.

[marsh kraken]

please tell when will season 15 release
@night cloak tomorrow

[sturdy pike]

Hi, using VPN will ban my acc?

[solid yew]

@night cloak Please refer to this channel’s pinned messages for further information,

PC: Click on the pin icon located in the top-right of the channel.

Mobile: Click on the channel name and select Pins located at the top.

[wanton plover]

@marsh kraken no bro new version

[marsh kraken]

Hi, using VPN will ban my acc?
@sturdy pike yes

[solid yew]

@sturdy pike yup

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[marsh kraken]

@marsh kraken no bro new version
@wanton plover may I know the full name of the game

[vocal thicket]

@solid yew thanks man

[sturdy pike]

Bruh , i want to escape from the hackers , pubg just gives promises and never commit to them

[wanton plover]

@marsh kraken what do you mean?

[night cloak]

sorry i didnt know about pinned messages

[marsh kraken]

which version of PUBGM are you playing the new era@wanton plover

[wanton plover]

Yessss newone

[spring zephyr]

I have already answered you.

[wanton plover]

No it's not tha@spring zephyr

[marsh kraken]

I am sorry can't help further @wanton plover

[storm flume]

You can contact the customer service via the game settings, @wanton plover. Refer to subpoint 5.3 in #faq for further instructions.

Hello, @maiden echo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fierce night]

this update in 9/14

i it the 5 mb patch ? or will be another update?

[solid yew]

i it the 5 mb patch ? or will be another update?
@fierce night 5 mb patch

[fierce night]

stpd company

[solid yew]

@fierce night Please avoid going off-topic. You can have unrelated conversations in #chat.

[worn forum]

I read the pinned messages, but it didn’t say when the Season Tiers will be reset. Does anyone know when they will?

[fierce night]

I read the pinned messages, but it didn’t say when the Season Tiers will be reset. Does anyone know when they will?
@worn forum when new season start

@fierce night Please avoid going off-topic. You can have unrelated conversations in #chat.
@solid yew we were reporting problem in feedback bugs for 1000000 times and they didn't fix it

[worn forum]

@fierce night you mean when the Season 15 RP starts?

[solid yew]

@worn forum tier get reset when new sesoan starts

[fierce night]

exactly

[worn forum]

Oh got it! Thanks

[vagrant forum]

Tiers will reset at 02:00 UTC.

[worn forum]

Tiers will reset at 02:00 UTC.
@vagrant forum
Thank you!

[tight bolt]

how i get emulater support permission ??/

[storm flume]

You can now access #emulator-chat and #emulator-support, @tight bolt. Revert this at any time by sending .emulator in #481204134859505684.

[fathom mortar]

Please report this hacker I'd also I add in video

[rocky gyro]

Shall i buy royal pass for next season in India?

[storm flume]

Hello, @fathom mortar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[split rivet]

Hello pubg support

[polar marsh]

@tight bolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @split rivet. Remember to read through #faq before asking questions in the support channels.

[split rivet]

@storm flume I just come to say hello I miss you

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[frigid niche]

Help me please ..

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frigid niche. Remember to read through #faq before asking questions in the support channels.

[rocky gyro]

Shall i buy royal pass in next season in India?

Will anybody reply me

[solid yew]

Shall i buy royal pass in next season in India?
@rocky gyro depends on u

[frigid niche]

#faq i have payed for uc and i did not receive them and they take my money. ?? help please

[storm flume]

You can contact the customer service via the game settings, @frigid niche. Refer to subpoint 5.3 in #faq for further instructions.

[young schooner]

TDM Room glitch, I cannot the enemy in TDM custom room match. Kindly fix this issue for me.
ID: 5370103775
Name: MAD JERY

[storm flume]

Hello, @young schooner!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[rocky gyro]

@solid yew i meant to ask will it be worth it?

[solid yew]

@solid yew i meant to ask will it be worth it?
@rocky gyro thise depends on u what u think about it

[rocky gyro]

Ok@solid yew

[gritty pivot]

Bro when will bonus challenge come?

???

[solid yew]

Bro when will bonus challenge come?
@gritty pivot soon , no eta regarding this

[rocky gyro]

I got all my UC converted to bonus challenge points....Now I cannot see bonus challenge option in new update....please help me redeem my uc

[frigid niche]

please any suprter contact with me .. in arabic lang

[sick shale]

@rocky gyro
Please refer to this channel's pinned messages for further information:

▪︎ PC: Click on the pin icon located in the top-right of the channel.
▪︎ Mobile: Click on the channel name and select Pins located at the top.

[marsh kraken]

do we get free ez license for every time we purchase rp after completing the 3 consicutivly purchase of rp