#questions
1 messages · Page 1011 of 1
This guy in unbelievable
go write google? @spring zephyr
Please answer my question
@wild condor which is?..
@round pumice ingame CS
You mean Wildcard for example?
@round pumice tell them the social media platform hacker has linked and a screenshot of in-game basic setting
@wild condor can't
Switching regions is not possible.
@wild condor One of the Indian team is playing NA PMCO
If you have any proof for it, send it to PUBGMOBILE_ESPORT@tencentgames.com as all players had to verify their residency. @wild condor
We do also have an Indian team from Russia, it's legit as they are living there.
@wild condor Can't playing from India too tough on pmco reason India too far away from NA
Refer to the aforementioned email if you have valid evidences.
@wild condor They live in America they can play
Ok, and tell them to remove access to google?
@night cloak
@onyx cairn Yes.....The Indian team playing in NA PMCO resides in CANADA
@round pumice if it's the compromised account, then yes.
Ok, thanks bro
Same mail...
#pubg-mobile @wild condor
I have answered it yesterday.
They will be punished. Send your evidence to PUBGMOBILE_ESPORT@tencentgames.com
What happens to UC after account gets benned
@hoary jasper Nothing happens 
we are humans, no machines. Kindly don't share wrong information. @wild condor
What happens to UC after account gets benned
@hoary jasper its lost.
@night cloak i already did
@wild condor then wait. If they think they are breaking the rules of PMCO they will be disqualified
Doesn't matter, cheaters will be banned.
@wild condor u have been answerd if u have no issue move to a discussion chanel #pubg-mobile
.... you wont understand, right? If they find them breaking PMCO rules, they will disqualify them. If you got no other issues, move to #pubg-mobile
I kindly ask you to follow the given steps and stop using this channel if you got no other issues.
@night cloak can i transfer my royal pass from one account to another
@hoary jasper impossible
@night cloak can i transfer my royal pass from one account to another
@hoary jasper No. Although it can be gifted.
@spring zephyr please a little support here...
Yes they only want money
🤦♀️
@wild condor @hoary jasper #pubg-mobile
Yes of course
Why pubg not giving me the dead eye title??? In miramar i got 3 offline player and 2 bot... Then i kill bot first.... Then I take win94 and went 60 meters away and kill all of 3 with headshot in a row...
This is my 3rd try
Why they dont giving me the title?
Whats wrong
Why pubg not giving me the dead eye title??? In miramar i got 3 offline player and 2 bot... Then i kill bot first.... Then I take win94 and went 60 meters away and kill all of 3 with headshot in a row...
@thorn terrace What tier were you in when this happened?
I will now also start hacking bcz pubg can't detect a single hack
@wild condor Good luck.
The Discord staff aren't the ones 'managing' PMCO. If you want to report a team, please report them through the Esports email along with valid evidences.
PUBGMOBILE_ESPORT@tencentgames.com
@night cloak my tier platinum 2. And its happen last match.... Also I tried yesterday night and today morning
@night cloak my tier platinum 2. And its happen last match.... Also I tried yesterday night and today morning
@thorn terrace strange. Were you in solo?
Thanks @sand path
Yeah i got pacifist already
#pubg-mobile move @night cloak
Yeah i got pacifist already
@thorn terrace And you didnt miss any of the shots?
Please avoid going off-topic. You can have unrelated conversations in #chat.
@vagrant forum check this
Wrong tag oof
Yeah bro.. @night cloak
Yeah bro.. @night cloak
@thorn terrace Strange. If it happens next time, try catching it with a screen recorder
respect mods
@vagrant forum check this
@night cloak Could u please show if you reached Diamond in S11?
@thorn terrace seems like might be a bug 🤔 post it in #old
hey i reached diamond and get the skin then is lose myrank and came to platnium
Everything seems to be alright with my WiFi but there’s an error in game.... Somebody pls help
hey i reached diamond and get the skin then is lose myrank and came to platnium
@night cloak provide a screenshot of it. You can check previous season ranks on your profile.
Kick me now@night cloak
I did damage with fist so that i can easily take down them... But 😩 😩
see this after i lose the rank i came to platnium 2
3 time tried.. But still not get the title...
Nah. Given another chance.
Linkkk?
And he is keep going..
@wild condor please stop asking. The ESPORTS team is dealing with it.
@night cloak, go over to Seasons page and click on Profile and send a screenshot of that.
I've done everything in the FAQs and still have not been able to fix it
Hello guys I’m looking for a competitive EU team to play PMNC if you need a player let me know!
@night cloak #activities
@night cloak Use #activities
Team op is posting on their insta that they are esports India
Ok
@wild condor DM me all the evidence.
Can someone help me?
@simple oyster try using data
I don't have unlimited data
Can someone help me?
@simple oyster try swapping data or check permissions of the app
@random fog:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak you didnt reach Diamond in S11
You weren't Diamond in season 11, so you never received the skin in the first place.
What permission would cause that? I've been playing two years and had no issues untill last week
hey man i reached the diamond then i came back
@hollow wren:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Someone hacked my account
Someone hacked my account
@river plover Contact ingame customer service.
You can contact the customer service via the game settings, @river plover. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak no u didnt it shows the highest tier u reached and u got plat 1
You can now access #emulator-chat and #emulator-support, @hollow wren. Revert this at any time by sending .emulator in #481204134859505684.
hey man i reached the diamond then i came back
@night cloak Nope. Recap shows highest reached tier and points.
wtf
This data error seems to mostly happen near the end of a game I was just 3 alive killed second I've and got banned
Please refer to subpoint 4.11 in #faq for further information, @simple oyster. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Clearly says Highest Tier.
I already went through the faqs
so how i play with the mk skin for so 2 season
so how i play with the mk skin for so 2 season
@night cloak it must have been a bug.
@simple oyster platform?
I have gotten screwed over on so many games not that it's becoming. Unplayable for no reason
Android
Rooted?
No
9
9?
Hmmm. Are you using any kind of shortcut software available on that phone.
Macros etc.
No
Guyss today early mrng I redeem 5000 battle coins for 500uc but it not send to via mail
@sand path
Wait until Thursday @fast umbra
@simple oyster I would suggest factory resetting the phone. It shouldn't be happening by what you're describing.
I have been playing completely legit for 2 years not a single issue until last week now I can't complete a game
I was afraid youd say that
Contact support example
I'm gonna try to play a game on data and see if that changes anything
@proven scaffold
hello im asking the next update they will add 90fps for all devices wich support it right ?
@night cloak That WiFi solution didn’t work
@cobalt lion Yes all devices which have 90hz refresh rate and processors equivalent to SD 855 or above
what if 90 fps upadate doesnt work?
@gray viper maybe it's a problem with u r internet provider....contact them if they have any problem in there side 🤔
@naive cave Wdym ?
@wraith brook hope it works
@wraith brook good job and they will add ultra HD right
@cobalt lion Yes 
@night cloak also my in game speaker has a problem... When used with WiFi the voice of my teammates is cut but on mobile data it is clear
So is it a internet problem or anything with my game
@gray viper may be it is a device problem that developers need to work on
Can u fill that form @gray viper
Hello mod how many time we wait here
@gray viper check DM
And for unable to connect server I can only sujest to folow the #faq 4.5 if it didn't work contact u r isp if they have blocked it or not ....if they say it's ok come here and tell a moderator about u r issue
Please refer to subpoint 5.4 in #faq for further information, @pulsar oyster. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I think no one can help about uc pubg mobile is a cheter@pulsar oyster
Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.
I am waiting before 2 hours
Usually How much time do they take to reply? It's been more than a week. :/
Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience. @keen thorn
Bro I have redeemm UC from battle coins but didn't receive UC and battle coins also deducted
No one is replying on customer service chat nbox
Patiently wait for their response.
My phone can't open Extreme Frame Rate? 😦 my phone : Realme 6 Pro ( Snapdragon 720G)
Can I get the link on Pubgm Lite discord somewhere??
Frequently asked questions regarding the Video Review Station:
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/353-judgement-and-review-weight-rules
@sweet quarry there is no official lite discord server ..but u can ask for it in #discord
Ohk
I am getting high ping in pubgm gameloop instead of this when I play Valorant and Apex Legends I dont have any issues but in gameloop I am getting high ping
@night cloak resolve my issue
Hello guys, are there any news about the "connection terminated because of data error.." bug?
Like this?
yes
@proud bay It is not a bug. It happens when the internet is poor.
You can now access #emulator-chat and #emulator-support, @pseudo zenith. Revert this at any time by sending .emulator in #481204134859505684.
@night cloak I remember that you were in this conversation days ago, you and Viasy, you said that you got many complaints about this from many people
@rapid meteor:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@proud bay That does not make it a bug.
Cs mailed me abt bonus challenge issue
@past mortar yea like it say wait patiently u will get uc
They are resolving issues that's why bonus shop is also down
@proud bay It is not a bug. It happens when the internet is poor.
@night cloak it's not poor internet, it's a bug, becuase when I use my account in a completely different device and different networked and also got this error. And also when I used another account in my device and my network it worked fine
@sand path still happens when using data u don't understand how this can randomly just start happening I haven't changed anything with the phone at all I'm so confused
I reinstalled the game as well nothing
@keen thorn via mail
@proud bay It is because the ban is on the account. No matter where you try to login your account, it will show that you are banned for 10 mins to 1 day. It won't show the same message on a different account, unless you try to play on it for sometime.
@past mortar Hmm, which mail? Whenever I try to report complain via mail they just send me auto generated reply.
Cs mail bro
trash
After ba n ning the game, do real people review the messages we send to the "Create request" section or does the bot respond?
@night cloak i got muted role when i asked a question here, why?
@night cloak so poor internet is not the problem. I'm using a new account for three days now, and I didn't get this error. when I try my original account I get it for 10 mins only if I play classic and only when firing. Every time I get this is for 10 mins, I got it almost 30 times and all were for 10 minutes, it's not stacking for hours or days
@rapid meteor:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I can't open Extreme Frame Rate option, my device Realme 6 Pro (Snapdragon 720G) Help me to open it:(
@night cloak I'm getting this since 10 days now, the problem that I can't let go my original account because I charge it every season. So I researching so much about it, tried every solution that was suggested, nothing worked, and now I know tens of players who has the same problem, it's been reported by many users since two weeks, I even spoke to many of them, they have exactly the same problem.
I tryed to buy a prime plus but i cant because i have purchase on another pubg acc, what shold i do?
@rapid meteor don't type "b4n" or "b4nned"
@rapid meteor:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
😅
@cinder hornet Real people.
I cant type my question 😂
@night cloak i got muted role when i asked a question here, why?
@rapid meteor You triggered the bot.
"Modification of Runtime Game Data" Can someone explain to me the reason for this ba n? @night cloak
Hey how do i link my account with facebookv
@night cloak I'm getting this since 10 days now, the problem that I can't let go my original account because I charge it every season. So I researching so much about it, tried every solution that was suggested, nothing worked, and now I know tens of players who has the same problem, it's been reported by many users since two weeks, I even spoke to many of them, they have exactly the same problem.
@proud bay Feel free to share your issue in #old.
"Modification of Runtime Game Data" Can someone explain to me the reason for this ba n? @night cloak
@cinder hornet We cannot explain it. Please file claim if you got the ban.
I already did, also did in #emulator-support , we still have it, and no answers 🙂
A few days ago the emulator user was ba n ned incorrectly. Will these ba ns be lifted? @night cloak
@night cloak don't you remember talking about this problem in this channel before 2/3 days?
you and Viasy
You will not get answers. That is the bug report channel.
you said then that you recognize the problem
@night cloak can u help me?
and that it's been reported or something
Yeah, I reported it the other day due to multiple complains.
hey... so bonus challenge tdm's match make on tier or evo level?
I can't open Extreme Frame Rate option, my device Realme 6 Pro (Snapdragon 720G) Help me to open it:(
@sonic quail I don't think Extreme is available on 7xx series chipset.
@proud bay use accounts to login which has low activity level(eg -less no of friends, posting, etc) ive experinced this myself which lets u play in less and stable ping!
@night cloak I try to buy a prime plus but i cant because i have purchase on another pubg acc, what shold i do?
Please do not use languages other than English, @somber glacier. Refer to #735483472432594994 for regional communities.
@cinder hornet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
A few days ago the emulator user was ba n ned incorrectly. Will these ba ns be lifted? @night cloak
@cinder hornet If the bans were incorrect, they will be unbanned. If not, the ban will remain on those accounts.
@proud bay use accounts to login which has low activity level(eg -less no of friends, posting, etc) ive experinced this myself which lets u play in less and stable ping!
@naive cave can I have more info? I don't have ping problems, actually I have very good network and ping
@night cloak I try to buy a prime plus but i cant because i have purchase on another pubg acc, what shold i do?
@night cloak You need a different Google/Apple account with a different payment method to subscribe on multiple game accounts. One account = one subscription.
Hey how do i link my account with facebookv
@lavish gazelle You can link after 6 days when the Twitter will be completely unlinked.
@night cloak what if i buy with googleplay card , or is the same again?
hey... so bonus challenge tdm's match make on tier or evo level?
@night cloak One account = one subscription.
So if i cancel the subscription on another acc , i can doit in mine acc
@night cloak Yes. But remember, subscription is not immediately cancelled. You need to wait 30 days from the point of subscription.
Yes i understand , so i can do only after 30 days in my acc
Exactly.
Thank you so much
@proud bay may be the problem arises with ur account...have u reported this to pubg official?
hey... so bonus challenge tdm's match make on tier or evo level?
@night cloak how long will it take for the hacker to get banned ?
until they notice ofc ig
@proud bay may be the problem araises with ur account...have u reported this to pubg official?
@naive cave Yes, I didn't get nothing as reply, no one related to it
@brittle onyx It depends on the number of reports made, the current pandemic situation with working from home and a few other facts. There's no exact time.
I am not collecting full amount of uc my rp is 82 than the i recive 510 uc but I only recive 150 uc
I also contact in game customer service but thay will not answering
My in game name is : 丂OA彡MJ
My id is : 5312638695
It has been exactly 2 months since I reported 3 hackers in different games and they are still active
@lunar sleet Wait for their reply.
I noticed that paid hackers Never get banned they stay active
While free hacks they get banned after few games what's up with this, this is very suspicious in my opinion
@night cloak they are reply but uc not coming
If you have reported from the match screen, it also depends on how many other people reported them. The more reports from the match = the faster the team will review it.
Hey can someone tell that the players who's accounts got restricted by using gameloop 7.1 beta......will comeback or not...
Can i do pistol mastery achievement in arcades ?
@night cloak I sent videos I record most if not all my games to find hackers and report them
@lunar sleet Wait for their reply to see what was the problem and why you did not receive the UC.
What more can I do
@noble robin Yes.
@hollow wren If they have cheated, no. If they did not cheat, yes, they will be unbanned.
@brittle onyx Feel free to wait for the #cheater-reports to report.
@night cloak i want to kill 200 enemies with smg any trick to do it fast
@night cloak if they had ever played on tencent gaming buddy then ???
@violet spruce Feel free to ask other players in the #pubg-mobile channel.
@night cloak when will #cheater-reports channel open
I literally recorded them shooting across the map and wiping squads with one clip and when I ask them why are they hacking most of them Arab btw they say they paid for these hacks from trusted companies and they will never get banned guess what that's true they never did get banned since I reported them I even met one of them 3 times and I reported him 3 times with different videos and he never got banned I need an explanation
@brittle onyx every cheater gets banned sooner or later be it free or paid, free hacks are obviously easier to detect by the system, you can report them in game or here via #cheater-reports to help
Did it have any fix date
@noble robin I did it's useless
@brittle onyx I cannot find a single message from you in the #cheater-reports channel.
@noble robin 1 guy 2 months since I reported him with 3 videos in 3 different games not to mention the other hackers I reported in the period of these 2 months
@noble robin everyone cant post in cheater report channel ...idk why.
@hollow wren:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak I used the website you sent me
@night cloak isn't that better and direct ?
@brittle onyx Feel free to use the channel the next time it opens.
(My name on Discord is "Developer", I received a new message ba n.) I was incorrectly ba n ned and sent an in-game request, but got a negative response. I really didn't break any rules. Please help me. @night cloak
@naive cave you need to have the rare role to send a message there, the channel is close as of now
The less reports = the better. The link is the official way to report cheaters. #cheater-reports is unofficial.
@noble robin i do hv it....lets see when the channel opens.
@ocean depot Are you banned in-game?
@night cloak yes
@ocean depot:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak I just checked the channel and I'm liking what I see can you please explain how can I post my report in that channel ?
@brittle onyx you need to have the rare role to send a message there, the channel is close as of now.
Why do I need to have a rare role ? Only special people with their roles can report hackers ? 
@brittle onyx it is to maintain the effectiveness and credibility of the reports received
so I need to wait for God know how long as usual while that hacker is running around with his squad ruining everyone's day ?
This is not effective
it takes way too long to ban a hacker
That's why there is so many of them
Literally every game I have over 50 GB of videos of hackers
Just in 3 months
And I don't even play that long
Pubg must add new feature to add upto 10 frnd in loby just for talking
😂
@brittle onyx also cheater report chanel is not opening i am waiting too
@eternal hare I'm don't wasting my time with useless reports
If you can't beat them join them ...
It's the only way now
Refund my point
You are a game that only loves money and it does not solve its problems
That's what you get for dropping at the corners of the map xD
Hack a server disconnect
Bro in erup server i am facing hacker in every maches most of hacer are Arabic usuing paid toolls
@brittle onyx yup i heard abut new server discnt hack
Every game 2 to 3 hackers hacking for 4 and 5 seasons and they never got banned
@brittle onyx bcoz using paid tools
Imagine a game that is so crap that a player can make everyone disconnect xD what an amazing game
@shell estuary
I told them that paid hackers Never get banned and they keep saying no they do it takes time lol
Hello, @brittle onyx!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
They think I'm stupid I have been playing since season 2 and I played the steam version and if it takes time means it takes 5 seasons then I'm out
Go away bot
You are as useles as the report button
Please avoid going off-topic. You can have unrelated conversations in #chat.
Move to a discussion channel or you'll be moved.
Ok if you wanna do it this way come help me then you the one deleting my messages I need help
You have been answered with a bot message.
The uselss message you mean ?
When bonus challenge will open
When bonus challenge will reopen
Can you explain why there are hackers that hacker for 5 seasons and they are still active dominating the lewder board most of them Arab with a lot of money explain
No information about that, @slim crown Try contacting the in-game customer service.
@night cloak hello sir ingame customer service is not replying plz help
@night cloak ohk
In EU the leaderboard is all Arab people from rich countries with 20+ k/d why they are not banned ?
Report this noop
Hello, @noble hinge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@pulsar oyster you'll get those rewards, wait patiently.
Where is the best place to report cheaters? I have video proof
Hello, @leaden kraken!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@night cloak how many time wait
Wait for a day.
@night cloak is there any way to talk to real person in pubgm customer service
Nope.
I can’t ever get the id or name of them cause they use weird characters
Wtf am I supposed to do there
You can copy the numeric ID and then search.
The id doesn’t show up at the report screen
Where to find coustom I'd pass
@night cloak is there any way to talk to real person in pubgm customer service
@slim crown
By email through
Email is for general enquiries.
@leaden kraken report that in #old with screenshots.
I have a video if that’s any better? 2 videos actually
@night cloak did pubg fix the issue kicking player from game for ten minutes
Every time i try to contact real person
A bot answer my all ques
One showing teaming in solos and then later in the same game showing X-ray vision
@slate spear:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I can't find coustom I'd pass
I beleive so and it's also an issue from the User side too, @noble hinge.
@errant gorge what do you mean ??
Permanent Invite Link:
:white_small_square: https://discord.gg/pubgm
Will bonus challenge reopen in season 15@night cloak
Yes it will.
I'm joined but I can't find coustom I'd pass and many things
@night cloak for me its happening when i play with my main account i have pubg kr and second account global non of them get kick only my main account have this 10 minutes issue
@errant gorge could you explain where you joined or a screenshot of it.
@noble hinge try doing a routine repair and Check if the issue is there.
@night cloak I went to post it but now have to wait 6hrs cause I forgot to compress the file...
I have written joined
@night cloak exact date?
Cos i need uc for purchasing season 15 rp and i have enough points for redeeming uc
If that doesn't fixed report it in #old. @leaden kraken
No ETA, @slim crown keep an eye on in-game.
@night cloak i try everything reset wifi my device the pubg changing dns etc non of them help
I have written joined
@errant gorge mind explaining that you just posted a screenshot of this channel.
Can I send the videos to you @night cloak? I can’t list them for another 6hrs now
Hello, @noble hinge!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@leaden kraken you can edit the previous messages.
How to join this channel @night cloak
It didn’t post the message at all and now tells me to wait 6hrs and can’t post again
@errant gorge you're already in this channel.
Then I can't find coustom I'd pass
@night cloak already reported yesterday night got 30 minutes punishment
@leaden kraken upload it in YouTube and send the link in my DM.
Okay
It’s because of killing to match or getting report from others @night cloak ?

My statistics
is 4gb ram phones will support 90 fps ?
DM’d you @night cloak
Only if the device have a 90Hz display and a powerful processor, @cobalt lance.
I run into at least one Chester in 95% if my games it’s getting ridiculous
Hello, @leaden kraken!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@night cloak Spoke to my ISP..... All good from his side; Also re-installed the game and still the problem persists
@carmine palm:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please do not use languages other than English, @muted mulch. Refer to #735483472432594994 for regional communities.
hello, how can i unlink or change the linked email to my account ?
@hexed bone You can't.
cheater in conquer is live
Hello, @cerulean burrow @sour bluff!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Thanks
@muted mulch English please, and please don't mention community team, just put your issue in here and you will get answered by someone.
@spring zephyr I've sent the link in dm
@muted mulch:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
india bonus challenge is over?
@willow girder:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
?
The event is over, you can contact in-game customer service for further info.
Any info when it will open again?
No information on that, @tired fractal.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@tired fractal bro what did you type in customer support
Doesn't matter what i typed @lucid granite
@tired fractal still I have to try by which I can get some proof
@onyx cairn bro uc not come until noww
@fresh vessel so what about our battle coins
What is this asia server got high ms but middle East server got low ms how can we play a fair game play
@lucid granite not about my battle coins I have purchased uc 7900 pack
@lucid granite money cutted but uc not came
hii from months I have this issue whenever I open bonus rewards and try to collect free pts
it says system busy
any solution?
PUBG= Player face unlimited bugs and glitches
Any one reply
Hello, @lucid granite!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@fresh vessel Can you explain your issue?
Is it will fix or not
@minor flax It's cause your internet connection.
I reported a cheater with clear video evidence and all the required details here http://cheater-report.pubgm.cc about 3 months ago. I was told I was going to receive an email with feedback I never received anything or any feedback and the person I reported is still hacking....
@spring zephyr bro ihave purchased uc but they didn't added to my account
@fresh vessel From where did you purchased the UC?
@spring zephyr i had stable connection always there is high ms in Asia but low ms in other server is this network issue
@spring zephyr in game
Please refer to this channel's pinned messages for further information, @minor flax:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
what about my issue?> hii from months I have this issue whenever I open bonus rewards and try to collect free pts
it says system busy
any solution?
You can contact the customer service via the game settings, @fresh vessel. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume they are not responding responding
Please refer to subpoint 5.4 in #faq for further information, @fresh vessel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@lime juniper my internet is fine still i am facing ping isssue
Please refer to this channel's pinned messages for further information, @supple oxide:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Please don't mention community team for those, just put your question here and someone will answer you 
Hello, I connected a wrong Facebook account and my account has been taken over by hackers. I have a prime plus subscription for 1 year and I can show the invoices of all of them. All my purchases have invoices. I started the game in the 7th season, I got rp in the 7th season and could not complete it. Please help with the immediate deletion of facebook account. The account id 5483267681 I can prove that the account is mine. Please
Whats the name of emulator for pubgm thats allowed
You can contact the customer service via the game settings, @plush drift. Refer to subpoint 5.3 in #faq for further instructions.
Gameloop, @polar jasper.
Thank you
@polar jasper Gameloop (https://gameloop.fun/en/game/fps/play-pubg-mobile-on-pc) <-- Download link
You can find more info in emu channels.
You can now access #emulator-chat and #emulator-support, @polar jasper. Revert this at any time by sending .emulator in #481204134859505684.
@hexed bone You can't.
@spring zephyr will it be available soon ?
how to do live stream in discord??
@austere trail this chanel is intended to help matters regarding pubgm ....u may ask that in #chat or in #discord
Your level is defined by your Discord server activity, @austere trail. Sending messages in the server (except in #481204134859505684, #481426158601371654 and #558482073355157520) will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.
The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:
:white_small_square: 10 | <@&479207138863087617>: Ability to stream video.
:white_small_square: 20 | <@&440672686729854987>: Ability to change nickname.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to use external emojis.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.
I need help, how can I find the ports and the protocols of pubg mobile?
Please help
@fathom tinsel:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I want to show you something error i think some of the moderators are leaking some things or something is happening i have some sort of proofs please @lime juniper i want to show you those things
Alot of hackers
Since yesterday I am noticing a lot of instability in the Ping during the game. Both mine and that of the players who go to jumps.
Pls help
Please refer to this channel's pinned messages for further information, @crude dawn:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
I have same problem not solved yet
The newer version issue should be addressed in the next update which is on September 8th, @night cloak. Stay tuned.
@celest shadow thanks
@celest shadow bro tell me my issue what happened I was using vpn for better ping
@lucid cargo:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@digital horizon, usage of VPN is not recommended.
@celest shadow what about high ping?
Please refer to this channel's pinned messages for further information, @languid plank:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
@digital horizon is it baned...? Baned account cannot be unbaned contact in game CS
You can contact the customer service via the game settings, @digital horizon. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak no sir it is not banned
@nocturne jetty:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I found a hacker in the game I had reported him but he is not baned
I had a video game play of that hacker
@sand ivy:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@shut ridge Hello,
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
white_small_square http://cheater-report.pubgm.cc
Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Hi I'm having an isuue with the bonus challenge redemption
I purchased 5000 battle coins with the help of 500 UC and I tried redeeming the 500 UC pack from the bonus challenge redeem shop, at that time a message was shown like the system is busy. I didn't receive the UC and also my battle coins was also gone. What should I do now to get my UC back
Please help me with this
@river jasper contact in game CS
@plain magnet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak sir help me I don't know how can I unlock my account
And also may I know where can I get the redeem codes in the pubg discord derver
@spring void
@digital horizon u have been answerd contact in game cs
Because I'm new to discord
You can contact the customer service via the game settings, @river jasper. Refer to subpoint 5.3 in #faq for further instructions.
And also may I know where can I get the redeem codes in the pubg discord derver
@river jasper You can't.
@night cloak ok sir
Idk what happened I was playing in the morning then I come back to play a 5 Mb update come then I try to login this showing pubg lite my game is fully updated dm me if anyone can help
Ik its pubg. M server but still if anyone can help
We provide support only for the global English version of PUBG MOBILE here.
When will unranked classic start this season?
@spring zephyr Sir what are the dates for crew challenge season 14 2020
@frigid pumice No info about that, keep an eye on official esports pages.
We currently do not have a specific release date for the upcoming update, @golden knoll. Once we do, we will publish further information in #news.
@ItzAdiTya Sir my account is locked not banned. I was using vpn for better ping then the second match locked my account and saying we have terminated your data connection. Please help me
Usage of VPN isn't recomended. Don't use it again. You can follow the steps in #faq 4.11 to fix it.
When will the bonus challenge unlock in Europe
Hello, mods
So, I've been wondering something lately. I was casually playing some pubgm with some random South African team mates and one of them had japanese voicelines. Is there a way to change the in-game voicelines without affecting the game or getting a ban. Also, they do not use the Korean version of the game.
Thnx (for academic purposes)
Please refer to subpoint 4.11 in #faq for further information, @lucid cargo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Please refer to subpoint 4.11 in #faq for further information, @sand ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I have redeem 500 uc in pubg bonus challenge with bonus coins but i did not get uc in mail please help me
Already 24 hours complete
Please help me
I have redeem 500 uc
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@viral mortar You can't change that.
You can contact the customer service via the game settings, @warped lantern. Refer to subpoint 5.3 in #faq for further instructions.
Already i have contacted them but no reply
Please refer to subpoint 5.4 in #faq for further information, @warped lantern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@digital horizon bro nothing helps, I have the same problem about two weeks ago, moderators does not help they keep saying 4.11 in FAQ, I've reported this every where in the world, they tell ok noted but nothing done about it.
@digital horizon there are hundreds if not thousands has it now
@spring zephyr But how were their voice lines in Japanese? Like when he said "Enemies ahead", the voice was literally in Japanese
(先の敵)
@spring zephyr bonus challenge is not responding on my account showing event is completed
@viral mortar Eh, they do that by changing game files and you will end up getting banned for doing that.
So, you can't do that.
@spring zephyr ???
Oh, ok. Thanks for the info! 😁
@spring zephyr bonus challenge is not responding on my account showing event is completed
@solemn egret The event ended, you can contact in-game CS for more info
@digital horizon It won't happen again, if you won't use a VPN now. Wait for the ban period to expire.
How I cant play Game for peace
@spring zephyr ok tq
We provide support only for the global English version of PUBG MOBILE here.
Nice staff
@spring zephyr sir they are telling to wait for 7 days for just fixing the ping
what is this? when i open the redeem section in Bonus Challenge it shows that the event has ended what is this i have more than 20,000 points there, i invested uc in that
@glad citrus Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
@sullen fjord The event is over, you can contact in-game customer service for more info 
Means the player lose all the point
@ItzAdiTya sir they are telling to wait for 7 days for just fixing the ping and I was pushing my rank bro. If it didn't unlock I can't reach Ace on my main id
@spring zephyr sir they are telling to wait for 7 days for just fixing the ping and I was pushing my rank bro. If it didn't unlock I can't reach Ace on my main id
You will have to wait for the ban period to expire, it was you who used the VPN 
Please, I need help, I've had this problem for days, and I have a good internet
You can now access #emulator-chat and #emulator-support, @gentle sparrow. Revert this at any time by sending .emulator in #481204134859505684.
@gentle sparrow Check out pinned messages in #emulator-support.
Please refer to subpoint 4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@spring zephyr Okay bro. Thank you so much
@spring zephyr When will you fix the game bug High
Use of unauthorized third-party software or methods, @digital horizon, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@digital horizon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@polar marsh We want to return the game like before we play with all parts of the world, the Middle East, all of them hacked or stopped the game in Kuwait, the UAE and Qatar
@polar marsh We have to run a vpn to escape from the hacker
@polar marsh @storm flume @spring zephyr Stop the hacker
Hello, @grim tangle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Stop spammmmmm
@storm flume can't do anything 
@polar marsh @storm flume @spring zephyr Why do not you review the player file that is classified without any reason?
You can stop mention the bots.
Lol
(And AdiTya)
@grim tangle Every cheater gets banned, you can check out @storm flume's message to know how to report them to get them banned. 
Discord delete this is enough
@polar marsh @storm flume @spring zephyr I heard a news from a developer saying that there are many vulnerabilities in Pubgmobile and that you will not be able to provide your protection
@spring zephyr See sir he is using hack openly and you guys have done nothing
Hello, @digital horizon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Anyone there?
My Battle coins are deducted but i didn't got any UC in return when i redeemed them..I had 3045 battle coins , it means i should get 300UC in return but you guys have stolen all the battle coins nd also didn't gave me UC..
Please help me As soon as possible.
@grim tangle Don't ping machete he's busy
<@&481161015728406538>
Jeez
We are unable to provide assistance if you do not ask a question or state a problem, @muted cipher. Remember to read through #faq before asking questions in the support channels.
@hollow gull Yes?
@spring zephyr @storm flume I want to ask you a question, if I activate the vpn, will my account be suspended?
Is there any way i can install a newer version of pubg
@grim tangle Leave Machete bro
Like the test game
@digital horizon is that a screenshot taken from your device??
@grim tangle Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
@hollow gull You mean BETA? 
When will come season 15
@spring zephyr If the game is not fair, why are our accounts suspended due to VPN?
My account was hacked and it says the account have been logged on in a newer version
Yes
Beta
Beta also this issue strange and how ?
Contact in-game customer service for Account related issues.
@hollow gull You will need t contact in-game customer service for that.
And Please refrain from mentioning the moderator's role unless there is a moderator required for quick action in the channel. The role is made mentionable for emergency purposes.
Missusing this mention will lead to a stricter moderation actions.
@night cloak when will come season 15
@night cloak no it is from a telegram channels post
And i have 1 day left and my facebook will be unlinked
@jovial hemlock after September 12th
@spring zephyr We are compelled to run a VPN to escape hackers in the Middle East
@digital horizon k

@grim tangle can you move to a discussion channel.
I need the beta he probably logged in with a beta version
Beta and the global is different versions.
I know
@night cloak I can send more screen shot
And has nothing to do with your account.
Then why asking 
Thats why it tells me the game have been logged in with a newer version
@spring zephyr Stop the hacker all over the world so we can play and feel the taste of fair play
@digital horizon report that to: http://cheater-report.pubgm.cc
You can contact the customer service via the game settings, @hollow gull. Refer to subpoint 5.3 in #faq for further instructions.
M facing loading issues while opening game from wifi
Hello, @grim tangle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@night cloak Okk
@muted cipher Your connection issue most probably
@grim tangle can you move to a discussion channel.
@night cloak where is she
🙄.
@wraith brook everyother app is working fine
#chat

Only pubg cant load it
Try using a DNS.
#chat
@night cloak Thank you
My Battle coins are deducted but i didn't got any UC in return when i redeemed them..I had 3045 battle coins , it means i should get 300UC in return but you guys have stolen all the battle coins nd also didn't gave me UC..
Please help me As soon as possible.
Restarting router can fix .. sometimes
You can contact the customer service via the game settings, @cunning ice. Refer to subpoint 5.3 in #faq for further instructions.
Please refer to subpoint 4.5 in #faq for further information, @muted cipher. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@night cloak can you unlock my account data terminated problem
Please refer to subpoint #4.11 in #faq for further information, @digital horizon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@digital horizon If you have already followed all the steps given in #faq 4.11, then you will need to wait for the ban period to expire.
@night cloak not working #4.11
@digital horizon I told you this doesn't help, many players facing this lately
I told u that this data terminated is a issue @night cloak
Please refer to subpoint 4.11 in #faq for further information, @sand ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
So many people facing 
Yes sir
Thank You so much guys for not helping at alllll❤️
I told u that this data terminated is a issue @night cloak
@wraith brook so many players, I'm one of them
Not working solutions
I am telling the solution, thanks for ignoring me ❤️
@spring zephyr the solution does not solve bro 🙂
@digital horizon If you have already followed all the steps given in #faq 4.11, then you will need to wait for the ban period to expire.
Did you even read this?

We are unable to provide assistance if you do not ask a question or state a problem, @earnest cove. Remember to read through #faq before asking questions in the support channels.
7 days is more bro and I was maintaining top 1000 in ranked arena
@spring zephyr 7 days is more bro and I was maintaining top 1000 in ranked arena
You have already been answered, you can move to a discussion channel now.
@spring zephyr any leaks why is bonus challenge redeem reward not sent.
its been 24 hrs
You can contact the customer service via the game settings, @earnest cove. Refer to subpoint 5.3 in #faq for further instructions.
Hi
We are unable to provide assistance if you do not ask a question or state a problem, @bronze sail. Remember to read through #faq before asking questions in the support channels.
Can you help me
You can contact the customer service via the game settings, @earnest cove. Refer to subpoint
5.3in #faq for further instructions.
@storm flume not working ! you nub
@earnest coveContact in-game customer service, only they can help you regarding this.
It how ?
Hello, @drifting jay!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@night cloak the solutions you directed me to is not working also..
@bronze sail You can't unlink your social media account from a banned account, that's the whole reason for the ban 
@sand ivy:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I killed on player while driving golden mirado but not count in my achievement.
@hollow wren:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@bronze sail You can't.
Hello I have a question I have achievements I haven't finished like zombie ones or rage gear point crates ones or artic I can't unlock them anymore or thoes achievements are time based
I want my friends from Facebook to be added to my new account@spring zephyr
@severe drift You can't complete them now, feel free to give your feedback about this in #old.
Hey @dry pawn sorry to hear that , is you completely killed him or leave him at knocked condition
@spring zephyr yeah but what I mean is that are they ever coming back or u just can't?
@drifting jay hahha hardly fine bot to kill with it and you are saying me to do it again
Didnt got any option to change the dhcp to static in my ios
@bronze sail You can't unlink your social media account from a banned PUBGM account!!!!
@crisp turret completely killed
@hollow wren You got banned?
@spring zephyr yeah but what I mean is that are they ever coming back or u just can't?
What is this or what should I do?
Can anyone help me?
Please refer to subpoint 4.11 in #faq for further information, @storm jasper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
What is this or what should I do?
@storm jasper same date bro for unlocking
@proud bay If you have already followed the steps given in #faq 4.11, then you will need to wait for the ban period to end.
I cant load the game on my wifi
@muted cipher Can you give a screenshot or a small clip of it happening?
It just shows the loading screen
@spring zephyr I did bro, and waited for the time period, then got the b4n again, this process I did 100 times 🙂
@proud bay Change your DNS to 1.1.1.1 next time
@muted cipher Can you explain your issue in detail?
Please refer to subpoint 4.10 in #faq for further information, @muted cipher. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@proud bay Change your DNS to 1.1.1.1 next time
@spring zephyr I did, I read this recommendation for ios but also tried it
Is your phone jailbroken?

You can now access #emulator-chat and #emulator-support, @proud bay. Revert this at any time by sending .emulator in #481204134859505684.
@proud bay Ask in #emulator-support.
already did about million times
this is a game issue
bro I'm becoming an expert in this issue
😄
I researching for two weeks about it, reported it every where in the world
You are using Gameloop?
yes
Hi i need emulator supprt can please open it for me
@spring zephyr didnt got any result of that @spring zephyr
Hi i need emulator supprt can please open it for me
@spark basin go to #emulator-support
You can now access #emulator-chat and #emulator-support, @spark basin. Revert this at any time by sending .emulator in #481204134859505684.
@spark basin:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Check the above ss @spring zephyr
@muted cipher Change it to 1.1.1.1 and 1.0.0.1 and see if it works.
primary to 1.1.1.1 and secondary to 1.0.0.1
Okay
If season 15 has Vehicle skin ?
@verbal parcel No information about it now 
You can now access #emulator-chat and #emulator-support, @spark basin. Revert this at any time by sending .emulator in #481204134859505684.
I eagerly waiting for beard appearances in feature ?
@spark basin Please ask in #emulator-support and don't use the word 'banned'
I eagerly waiting for beard appearances in feature ?
@verbal parcel suggest stuff in #old
@proud bay Reinstall the Emu, make sure that you downloading it from the official site. Use #emulator-support for further questions.
@verbal parcel To my knowledge, there'll be a Thompson skin, a pan, a smoke and an AK, and obviously the 100 RP outfits along with the 1 RP, 30, 80
@spring zephyr bro I have dm you I have a doubt can you clear it out
@vale hearth thanks for your response bruh
Hey,those players which has compromised their accounts due to gameloop 7.1 beta.......those accounts are coming back or not......????
@proud bay Reinstall the Emu, make sure that you downloading it from the official site. Use #emulator-support for further questions.
@spring zephyr ya I already tried, reinstalled 3 times, deleted temp, every thing.
as I told you, this is not a device or network problem because I tried another account in the same device and it's working fine. I used my account on another device and network and got b4nned again
You can contact the customer service via the game settings, @proud bay. Refer to subpoint 5.3 in #faq for further instructions.
My account was stolen on pubg 😢
Please refer to subpoint 2.8 in #faq for further information, @merry escarp. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hey,those players which has compromised their accounts due to gameloop 7.1 beta.......those accounts are coming back or not......????
@hollow wren Contact ingame customer service regarding the loss of your account. If you need emulator support type .emulator on #481204134859505684
sorry for the autoreply, forgot it triggers the bot.
Open #cheater-reports
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Read it.
Soon™️
There is no exact date for it.
@spring zephyr I've checked the pinned messages but it says nothing about Merit loss. It was for fun or silly accidents (already threw grenade explosion and stuff like that) almost every time and I would hate all my teammates if that's the reason why I can't help the fight against violators. Tiers and Accurate reports shouldn't be a problem
hello
Can you explain your issue more clearly?
We are unable to provide assistance if you do not ask a question or state a problem, @tribal zodiac. Remember to read through #faq before asking questions in the support channels.
@tribal zodiac:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can you explain your issue more clearly?
@spring zephyr If it was for me, I'm simply curious if a "bad" merit history (aka merit loss in the past) is affecting my chances at being an investigator.
I don't think that it will effect that.
Since it doesn't mention anything about it on the link, it most likely won't affect your chances.
Alright, thanks guys. Hope is still there.
@storm flume u will not help me?
We are unable to provide assistance if you do not ask a question or state a problem, @heavy oxide. Remember to read through #faq before asking questions in the support channels.
@solar yarrow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Is sexually explicit material and or nudity allowed in a profile picture? And if not what should I put in the report box for it?
Yes. Report in game. @night cloak
@storm flume I am facing mic glitch issue in every match. Can you please help me
@heavy oxide he is bot
@night cloak i know but he can take my issue as report.

And now he is not replying lol @night cloak
I think Mods got a survey where you can report Mic glitch issues. Not sure if @sand path is able to help, lets try.
Any one can help i don’t have change country option
Thanks @sand path
Thanks @sand path

@sand path 
@sand path how to fix that
What's wrong?
@sand path check video
Looks perfectly fine to me.
@sand path crosshair lagging when I shoot 
..

@runic lichen all wrong emulator suspensions are being lifted.
If I change the language from the interface language settings, will every word on the screen change to that language after I log back in?
If I change the language from the interface language settings, will every word on the screen change to that language after I log back in?
@reef crown Yes. If its fully translated.
There might be some exceptions.
Hm okay
From GameLoop's end. @runic lichen
The PUBG MOBILE team has sorted it out and is reversing the wrong suspensions.
Week 8 has started when will 60 uc rp rank event will start?
@sand path how that video looks fine . Sorry but you are so bad both at the game and being a supporter. Ban me I don't care.
Keep an eye in game. @ocean arch
Week 8 has started when will 60 uc rp rank event will start?
@ocean arch last 5-7 days usually.
@frigid depot perhaps because there is no audio.
@sand path Where to contact incase my pubg account got hacked by someone
on my screen they said u have modification in game runtime but i never changed anything like that I dont even know what is runtime and will they give us extra time to complete week 8 missions?
@runic lichen 72 hours.
@sand path Where to contact incase my pubg account got hacked by someone
@night cloak Use ingame customer service. If you can't access your account you can use "HELP" button on top right corner on the game's login screen.
Wait patiently.
This crosshair is obviously stuttering while he trying to control recoil . It is a bug in some huawei devices
It happenes witj ads too
Here's an example. @night cloak
I tested it myself
Thanks
@frigid depot that's why I asked him to elaborate.
So I have a friend whose from America like me. When he uses the in game chat messages while in game, the voice is in a different language, how can I do that too?
You said it looks fine . It doesn't
KR version user maybe. @reef crown
Oh
You said it looks fine . It doesn't
@frigid depot
Feel free to send another clip with audio.
No thanks. Not to you.
You said it looks fine . It doesn't
@frigid depot Without sound its hard to judge most of the time. If you think its a regular issue on some devices, leave a feedback regarding this issue on #old with mentioning the Device and sending a video with audio
No thanks. Not to you.
Feel free to mention a Contributor. They're here to assist you.
@NaDeKo#1214 any solution for Gyroscope Glitch?
Device? @heavy oxide
Redmi note 5@sand path
Still holding
I would suggest recalibration of gyroscope. @heavy oxide
It's no longer available and I can't gain access to my account
It's not there?
And sometimes it's happen when I send any massage too @sand path
Which one? @night cloak
And sometimes it's happen when I send any massage too @sand path
@heavy oxide
This is going to be fixed in the 1.0.0 hopefully.
Gmail.......
@night cloak
Device?
Android
Download Play Games.
@night cloak How?
I am Switch On My Peek Button And When I Have Re-start My Game Then It Will Come To The Default Settings
I tried that but it goes to the screen for creating a new account
It's a Redmi note 8
@night cloak How?
@heavy oxide Can't send links here, DM me and I can send you a short tutorial on that.
You need to login into play games outside the game. Also go to phone settings - accounts - add the linked Google account.
@night cloak
Just at the bottom of settings
Uhh?
After logging in.
Settings - basic setting - cloud
Click on upload to cloud. It should stick then.
Plz give beard in season 15
Ok wait let me check
Are you looking for this one, @night cloak?
Yes that one
Try repairing the game client.
@vagrant forum Yes one more glitch may be. There is no phone number sign up option... So how can we sign in via phone number @sand path ?
What does it do when you click on cloud layout @night cloak
@heavy oxide Login using another social media account and logout, you will get the option.
Cloud layout.
You got a cloud layout already @night cloak. Tap on "Cloud Layout".
The one next to it.
@spring zephyr yes but there is no phone number sign up option in basic setting.
It's on login page, not in the settings @heavy oxide
It's not for every region, @heavy oxide. Only some regions have phone number as login method.
Device?
Try repairing pair the game client with these two options selected, @night cloak.
Poco F1 Xiaomi
@vagrant forum Already Done
I am Getting This Issue From Last 1week
finally Now I Contacted To You
When the next update arrives on 8th. Uninstall the game - Reboot device and download then. It should be fixed.
There is option for login with phone number and email.. But we got only email sign up option.. Where is phone number sign up option ? @spring zephyr
It's not for every region, @heavy oxide. Only some regions have phone number as login method.
@sand path And is There Any Way To Unlink That Mail!
Can we have it so you dont need a room card to do rooms, me and my friends always wanna do 1v1s but we never have room cards
Nope.
Customer service. @night cloak
@sand path so tell me a region name where is available the mobile number sign up facility.
Your phone number is not supported
Can we have it so you dont need a room card to do rooms, me and my friends always wanna do 1v1s but we never have room cards
@lethal crown You can do 1v1s in Cheer park!
Changing ingame region won't help.
@sand path but we can see the option right ?
@lethal crown You can do 1v1s in Cheer park!
@spring zephyr yea but like we also have alot of trash talkers and we wanna 2v2 3v3 and all that
If we change the region ingame
@spring zephyr yea but like we also have alot of trash talkers and we wanna 2v2 3v3 and all that
@lethal crown You can get room cards in Clan Shop. Those are 1 use and got a 11 day limit, but if there is like 3vs3 wait 2 weeks and you can get like 12 cards. That's enough for quite a while.
If we change the region ingame
@heavy oxide
10 digit number won't be accepted.
@sand path I understand but I just want to see the option. So can u please tell me the region name where is available the feature. 
So it can be fixed by creating a guest account and logging out and then the option to login via Gmail is available
Thanks a lot for the help guys
Gosh I hate the autodelete thingy... 😦
Hello, @fierce night!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@fierce night omg
@fierce night:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Customer service. @night cloak
@sand path is this feature available or not
I found a hacker
Hello, @strong scarab!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Mail Unlink feature is available or not?
You can't unlink your email, but if hacker got access to your account and linked his email, then you can contact in-game customer service.
What is theb hidden fire for distance if smg guns
What is the hidden fire display in mini map for smg guns
Example
Ump45 supressor
It seem very near but cnat hear and cant see in mini map
@sand path hey
@spring zephyr
my movement got gliched
@fast nightCan you explain your issue in detail?
We are unable to provide assistance if you do not ask a question or state a problem, @next palm. Remember to read through #faq before asking questions in the support channels.
@modest ibex If I am not wrong, it's 100 Meters.
@next palm yes?
sometimes my character moves like a bot
Bro is their any issue in India Bonus challenge redeem ??
@storm flume
thankyou for helping 😅
sometimes my character moves like a bot
@fast night Can you provide a small clip of it?
Patience is the key to success, it won't get faster asking multiple times.
Tomorrow are finals and you are saying to wait
I will expose you and your management if any hacker team qualified for PMPL S2
Tired up of formalities
@modest ibex are u mad?
I will expose you and your management if any hacker team qualified for PMPL S2
@wild condor You again comming with your lawyers? You've got a second chance and you are still way too offensive against everyone who's trying to help you. Spamming your issue over and over again won't help you or the cheater situation. If they are cheating, they will be disqualified and other teams will take their places.
I have a problem, so someone has their Facebook account connected to my pubg account, and i have no information of the Facebook account connected to my acc, and i want to remove it from my account but he keeps coming in my pubg account and changes all my settings, and annoys me by coming in the account when im in game, i just want to know how to remove his Facebook account without having any information of the fb account, i have spent so much money on the account and i don't know want to lose it like this.
sometimes my character moves like a bot
@fast night
Going To Prone or Just Open Your Scope, it solved.
@woven rover You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.
Any one knows is their any issue in redeem of bonus challenge
Something like this. @woven rover
Thank youuuu
Any one knows is their any issue in redeem of bonus challenge
@dense lion
Soon fixed, keep Calm.
@storm flume Please check out my problem too I’m playing on iPhone XR and my player id is — 5571841389. I’ve been facing difficulties in downloading maps and resource pack and also can not communicate with my teammates as my mic and speaker have stopped responding. I’ve done everything I could do to fix it even reporting the same through in game r e p o r t option yet this problem is not resolved. I request you to please look into the matter and fix this issue asap. Thankyou
I can’t start game on South America FFP duo
@compact rover device?
@tacit widget:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@empty blaze there’ll be a lack of players in FPP, so switch to TPP or what longer for a FPP match.
It is the choice of the players, nothing can be done about that.
Wait patiently for their response. 
@woven rover delete your screenshot.
@polar marsh
I have Lenovo k8 note 4/64
I want to use High frame rate
Sometimes fire button is not working