#questions

1 messages · Page 1011 of 1

onyx cairn
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Thanks, @spring zephyr

night cloak
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This guy in unbelievable

round pumice
#

go write google? @spring zephyr

night cloak
#

Please answer my question
@wild condor which is?..

onyx cairn
#

Where is it?

#

Yes, they can.

night cloak
#

@round pumice ingame CS

onyx cairn
#

You mean Wildcard for example?

night cloak
#

@round pumice tell them the social media platform hacker has linked and a screenshot of in-game basic setting

brave wolf
#

@wild condor can't

night cloak
#

Switching regions is not possible.

torn kestrel
#

@wild condor One of the Indian team is playing NA PMCO

onyx cairn
#

We do also have an Indian team from Russia, it's legit as they are living there.

brave wolf
#

@wild condor Can't playing from India too tough on pmco reason India too far away from NA

vagrant forum
#

Refer to the aforementioned email if you have valid evidences.

brave wolf
#

@wild condor They live in America they can play

round pumice
#

Ok, and tell them to remove access to google?
@night cloak

torn kestrel
#

@onyx cairn Yes.....The Indian team playing in NA PMCO resides in CANADA

night cloak
#

@round pumice if it's the compromised account, then yes.

round pumice
#

Ok, thanks bro

onyx cairn
#

Same mail...

brave wolf
onyx cairn
#

I have answered it yesterday.

night cloak
hoary jasper
#

What happens to UC after account gets benned

spring zephyr
#

@hoary jasper Nothing happens GWworkshopAkaShrug

onyx cairn
#

AngryCatSip we are humans, no machines. Kindly don't share wrong information. @wild condor

night cloak
#

What happens to UC after account gets benned
@hoary jasper its lost.

#

@night cloak i already did
@wild condor then wait. If they think they are breaking the rules of PMCO they will be disqualified

onyx cairn
#

Doesn't matter, cheaters will be banned.

night cloak
#

@wild condor u have been answerd if u have no issue move to a discussion chanel #pubg-mobile

#

.... you wont understand, right? If they find them breaking PMCO rules, they will disqualify them. If you got no other issues, move to #pubg-mobile

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I kindly ask you to follow the given steps and stop using this channel if you got no other issues.

hoary jasper
#

@night cloak can i transfer my royal pass from one account to another

brave wolf
#

@hoary jasper impossible

night cloak
#

@night cloak can i transfer my royal pass from one account to another
@hoary jasper No. Although it can be gifted.

#

@spring zephyr please a little support here...

hoary jasper
#

Yes they only want money

reef fulcrum
#

🤦‍♀️

night cloak
hoary jasper
#

Yes of course

thorn terrace
#

Why pubg not giving me the dead eye title??? In miramar i got 3 offline player and 2 bot... Then i kill bot first.... Then I take win94 and went 60 meters away and kill all of 3 with headshot in a row...

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This is my 3rd try

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Why they dont giving me the title?

#

Whats wrong

night cloak
#

Why pubg not giving me the dead eye title??? In miramar i got 3 offline player and 2 bot... Then i kill bot first.... Then I take win94 and went 60 meters away and kill all of 3 with headshot in a row...
@thorn terrace What tier were you in when this happened?

#

I will now also start hacking bcz pubg can't detect a single hack
@wild condor Good luck.

vagrant forum
#

The Discord staff aren't the ones 'managing' PMCO. If you want to report a team, please report them through the Esports email along with valid evidences.
PUBGMOBILE_ESPORT@tencentgames.com

thorn terrace
#

@night cloak my tier platinum 2. And its happen last match.... Also I tried yesterday night and today morning

night cloak
#

@night cloak my tier platinum 2. And its happen last match.... Also I tried yesterday night and today morning
@thorn terrace strange. Were you in solo?

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Thanks @sand path

thorn terrace
#

Yeah i got pacifist already

night cloak
#

You missed him Rock

#

Hehe

wraith brook
night cloak
#

Yeah i got pacifist already
@thorn terrace And you didnt miss any of the shots?

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
wraith brook
#

Wrong tag oof

thorn terrace
#

Yeah bro.. @night cloak

night cloak
#

Yeah bro.. @night cloak
@thorn terrace Strange. If it happens next time, try catching it with a screen recorder

cobalt current
#

facepalmpubgm respect mods

night cloak
#

@vagrant forum check this
@night cloak Could u please show if you reached Diamond in S11?

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@thorn terrace seems like might be a bug 🤔 post it in #old

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hey i reached diamond and get the skin then is lose myrank and came to platnium

gray viper
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Everything seems to be alright with my WiFi but there’s an error in game.... Somebody pls help

night cloak
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hey i reached diamond and get the skin then is lose myrank and came to platnium
@night cloak provide a screenshot of it. You can check previous season ranks on your profile.

wild condor
#

Kick me now@night cloak

thorn terrace
#

I did damage with fist so that i can easily take down them... But 😩 😩

wild condor
#

Give me link of tencent

#

Report

night cloak
thorn terrace
#

3 time tried.. But still not get the title...

night cloak
#

@sand path we got an evader...

sand path
#

Nah. Given another chance.

wild condor
#

Linkkk?

night cloak
#

And he is keep going..

sand path
#

@wild condor please stop asking. The ESPORTS team is dealing with it.

vagrant forum
simple oyster
wild condor
#

Take this

night cloak
#

Hello guys I’m looking for a competitive EU team to play PMNC if you need a player let me know!
@night cloak #activities

wraith brook
wild condor
#

Team op is posting on their insta that they are esports India

night cloak
#

Ok

sand path
#

@wild condor DM me all the evidence.

simple oyster
#

Can someone help me?

night cloak
#

@simple oyster try using data

simple oyster
#

I don't have unlimited data

night cloak
#

Can someone help me?
@simple oyster try swapping data or check permissions of the app

polar marshBOT
#

@random fog:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@night cloak you didnt reach Diamond in S11

vagrant forum
#

You weren't Diamond in season 11, so you never received the skin in the first place.

simple oyster
#

What permission would cause that? I've been playing two years and had no issues untill last week

river plover
night cloak
#

hey man i reached the diamond then i came back

polar marshBOT
#

@hollow wren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

river plover
#

Someone hacked my account

night cloak
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Someone hacked my account
@river plover Contact ingame customer service.

storm flumeBOT
#

You can contact the customer service via the game settings, @river plover. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@night cloak no u didnt it shows the highest tier u reached and u got plat 1

storm flumeBOT
night cloak
#

hey man i reached the diamond then i came back
@night cloak Nope. Recap shows highest reached tier and points.

#

wtf

simple oyster
#

This data error seems to mostly happen near the end of a game I was just 3 alive killed second I've and got banned

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @simple oyster. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vagrant forum
simple oyster
#

I already went through the faqs

night cloak
#

so how i play with the mk skin for so 2 season

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so how i play with the mk skin for so 2 season
@night cloak it must have been a bug.

sand path
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@simple oyster platform?

simple oyster
#

I have gotten screwed over on so many games not that it's becoming. Unplayable for no reason

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Android

sand path
#

Rooted?

simple oyster
#

No

sand path
#

Device?

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Is it android 11 beta?

simple oyster
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Razer phone 2

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No I don't think so

sand path
#

Is it happening to all the accounts

#

?

simple oyster
#

9

sand path
#

9?

simple oyster
#

I only have the one account

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I'm using Android 9

sand path
#

Hmmm. Are you using any kind of shortcut software available on that phone.

#

Macros etc.

simple oyster
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No

fast umbra
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Guyss today early mrng I redeem 5000 battle coins for 500uc but it not send to via mail

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@sand path

sand path
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Wait until Thursday @fast umbra

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@simple oyster I would suggest factory resetting the phone. It shouldn't be happening by what you're describing.

simple oyster
#

I have been playing completely legit for 2 years not a single issue until last week now I can't complete a game

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I was afraid youd say that

sand path
#

@proven scaffold customer service is the only way.

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There's no faq for it.

proven scaffold
#

Contact support example

simple oyster
#

I'm gonna try to play a game on data and see if that changes anything

night cloak
cobalt lion
#

hello im asking the next update they will add 90fps for all devices wich support it right ?

gray viper
#

@night cloak That WiFi solution didn’t work

wraith brook
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@cobalt lion Yes all devices which have 90hz refresh rate and processors equivalent to SD 855 or above

naive cave
#

what if 90 fps upadate doesnt work?

night cloak
#

@gray viper maybe it's a problem with u r internet provider....contact them if they have any problem in there side 🤔

wraith brook
#

@naive cave Wdym ?

night cloak
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@naive cave if it didnt work provide it in #old Yaay

naive cave
#

@wraith brook hope it works

cobalt lion
#

@wraith brook good job and they will add ultra HD right

wraith brook
#

@cobalt lion Yes pubgm_yeheboi

cobalt lion
#

@wraith brook wow 😻❤️

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😁😁✌️✌️

gray viper
#

@night cloak also my in game speaker has a problem... When used with WiFi the voice of my teammates is cut but on mobile data it is clear

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So is it a internet problem or anything with my game

naive cave
#

@gray viper may be it is a device problem that developers need to work on

night cloak
#

Can u fill that form @gray viper

gray viper
#

It was good till yesterday but problem seems to be from today

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The form got deleted

pulsar oyster
night cloak
#

@gray viper check DM

And for unable to connect server I can only sujest to folow the #faq 4.5 if it didn't work contact u r isp if they have blocked it or not ....if they say it's ok come here and tell a moderator about u r issue

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @pulsar oyster. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

pulsar oyster
#

I think no one can help about uc pubg mobile is a cheter@pulsar oyster

night cloak
#

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

pulsar oyster
#

I am waiting before 2 hours

keen thorn
night cloak
#

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience. @keen thorn

plush forge
#

Bro I have redeemm UC from battle coins but didn't receive UC and battle coins also deducted

#

No one is replying on customer service chat nbox

spring zephyr
#

Patiently wait for their response.

plush forge
#

i am waiting from 1 day

#

still no reply

sonic quail
sweet quarry
#

Can I get the link on Pubgm Lite discord somewhere??

night cloak
#

@sweet quarry there is no official lite discord server ..but u can ask for it in #discord

sweet quarry
#

Ohk

pseudo zenith
#

I am getting high ping in pubgm gameloop instead of this when I play Valorant and Apex Legends I dont have any issues but in gameloop I am getting high ping

plush forge
#

@night cloak resolve my issue

proud bay
#

Hello guys, are there any news about the "connection terminated because of data error.." bug?

proud bay
#

yes

night cloak
#

@proud bay It is not a bug. It happens when the internet is poor.

storm flumeBOT
proud bay
#

@night cloak I remember that you were in this conversation days ago, you and Viasy, you said that you got many complaints about this from many people

past mortar
polar marshBOT
#

@rapid meteor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@proud bay That does not make it a bug.

past mortar
#

Cs mailed me abt bonus challenge issue

night cloak
#

@past mortar yea like it say wait patiently u will get uc

past mortar
#

They are resolving issues that's why bonus shop is also down

proud bay
#

@proud bay It is not a bug. It happens when the internet is poor.
@night cloak it's not poor internet, it's a bug, becuase when I use my account in a completely different device and different networked and also got this error. And also when I used another account in my device and my network it worked fine

keen thorn
#

@past mortar where did you report your issue?

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Ingame or via mail?

simple oyster
#

@sand path still happens when using data u don't understand how this can randomly just start happening I haven't changed anything with the phone at all I'm so confused

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I reinstalled the game as well nothing

past mortar
#

@keen thorn via mail

night cloak
#

@proud bay It is because the ban is on the account. No matter where you try to login your account, it will show that you are banned for 10 mins to 1 day. It won't show the same message on a different account, unless you try to play on it for sometime.

keen thorn
#

@past mortar Hmm, which mail? Whenever I try to report complain via mail they just send me auto generated reply.

past mortar
#

Cs mail bro

visual coral
#

trash

past mortar
cinder hornet
#

After ba n ning the game, do real people review the messages we send to the "Create request" section or does the bot respond?

rapid meteor
#

@night cloak i got muted role when i asked a question here, why?

proud bay
#

@night cloak so poor internet is not the problem. I'm using a new account for three days now, and I didn't get this error. when I try my original account I get it for 10 mins only if I play classic and only when firing. Every time I get this is for 10 mins, I got it almost 30 times and all were for 10 minutes, it's not stacking for hours or days

polar marshBOT
#

@rapid meteor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sonic quail
proud bay
#

@night cloak I'm getting this since 10 days now, the problem that I can't let go my original account because I charge it every season. So I researching so much about it, tried every solution that was suggested, nothing worked, and now I know tens of players who has the same problem, it's been reported by many users since two weeks, I even spoke to many of them, they have exactly the same problem.

night cloak
#

I tryed to buy a prime plus but i cant because i have purchase on another pubg acc, what shold i do?

proud bay
#

@rapid meteor don't type "b4n" or "b4nned"

rapid meteor
#

Okay

#

My question is

polar marshBOT
#

@rapid meteor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

proud bay
#

😅

night cloak
#

@cinder hornet Real people.

rapid meteor
#

I cant type my question 😂

night cloak
#

@night cloak i got muted role when i asked a question here, why?
@rapid meteor You triggered the bot.

cinder hornet
#

"Modification of Runtime Game Data" Can someone explain to me the reason for this ba n? @night cloak

lavish gazelle
night cloak
#

@night cloak I'm getting this since 10 days now, the problem that I can't let go my original account because I charge it every season. So I researching so much about it, tried every solution that was suggested, nothing worked, and now I know tens of players who has the same problem, it's been reported by many users since two weeks, I even spoke to many of them, they have exactly the same problem.
@proud bay Feel free to share your issue in #old.

#

"Modification of Runtime Game Data" Can someone explain to me the reason for this ba n? @night cloak
@cinder hornet We cannot explain it. Please file claim if you got the ban.

proud bay
cinder hornet
#

A few days ago the emulator user was ba n ned incorrectly. Will these ba ns be lifted? @night cloak

proud bay
#

@night cloak don't you remember talking about this problem in this channel before 2/3 days?

#

you and Viasy

night cloak
#

You will not get answers. That is the bug report channel.

proud bay
#

you said then that you recognize the problem

lavish gazelle
#

@night cloak can u help me?

proud bay
#

and that it's been reported or something

night cloak
#

Yeah, I reported it the other day due to multiple complains.

warm pilot
#

hey... so bonus challenge tdm's match make on tier or evo level?

night cloak
#

I can't open Extreme Frame Rate option, my device Realme 6 Pro (Snapdragon 720G) Help me to open it:(
@sonic quail I don't think Extreme is available on 7xx series chipset.

naive cave
#

@proud bay use accounts to login which has low activity level(eg -less no of friends, posting, etc) ive experinced this myself which lets u play in less and stable ping!

night cloak
#

@night cloak I try to buy a prime plus but i cant because i have purchase on another pubg acc, what shold i do?

storm flumeBOT
#

Please do not use languages other than English, @somber glacier. Refer to #735483472432594994 for regional communities.

polar marshBOT
#

@cinder hornet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

A few days ago the emulator user was ba n ned incorrectly. Will these ba ns be lifted? @night cloak
@cinder hornet If the bans were incorrect, they will be unbanned. If not, the ban will remain on those accounts.

proud bay
#

@proud bay use accounts to login which has low activity level(eg -less no of friends, posting, etc) ive experinced this myself which lets u play in less and stable ping!
@naive cave can I have more info? I don't have ping problems, actually I have very good network and ping

night cloak
#

@night cloak I try to buy a prime plus but i cant because i have purchase on another pubg acc, what shold i do?
@night cloak You need a different Google/Apple account with a different payment method to subscribe on multiple game accounts. One account = one subscription.

#

Hey how do i link my account with facebookv
@lavish gazelle You can link after 6 days when the Twitter will be completely unlinked.

#

@night cloak what if i buy with googleplay card , or is the same again?

warm pilot
#

hey... so bonus challenge tdm's match make on tier or evo level?

night cloak
#

@night cloak One account = one subscription.

#

So if i cancel the subscription on another acc , i can doit in mine acc

#

@night cloak Yes. But remember, subscription is not immediately cancelled. You need to wait 30 days from the point of subscription.

#

Yes i understand , so i can do only after 30 days in my acc

#

Exactly.

#

Thank you so much

naive cave
#

@proud bay may be the problem arises with ur account...have u reported this to pubg official?

warm pilot
#

hey... so bonus challenge tdm's match make on tier or evo level?

brittle onyx
#

@night cloak how long will it take for the hacker to get banned ?

warm pilot
#

until they notice ofc ig

proud bay
#

@proud bay may be the problem araises with ur account...have u reported this to pubg official?
@naive cave Yes, I didn't get nothing as reply, no one related to it

night cloak
#

@brittle onyx It depends on the number of reports made, the current pandemic situation with working from home and a few other facts. There's no exact time.

lunar sleet
#

I am not collecting full amount of uc my rp is 82 than the i recive 510 uc but I only recive 150 uc

I also contact in game customer service but thay will not answering

My in game name is : 丂OA彡MJ

My id is : 5312638695

brittle onyx
#

It has been exactly 2 months since I reported 3 hackers in different games and they are still active

night cloak
#

@lunar sleet Wait for their reply.

brittle onyx
#

I noticed that paid hackers Never get banned they stay active
While free hacks they get banned after few games what's up with this, this is very suspicious in my opinion

lunar sleet
#

@night cloak they are reply but uc not coming

night cloak
#

If you have reported from the match screen, it also depends on how many other people reported them. The more reports from the match = the faster the team will review it.

hollow wren
#

Hey can someone tell that the players who's accounts got restricted by using gameloop 7.1 beta......will comeback or not...

noble robin
#

Can i do pistol mastery achievement in arcades ?

brittle onyx
#

@night cloak I sent videos I record most if not all my games to find hackers and report them

night cloak
#

@lunar sleet Wait for their reply to see what was the problem and why you did not receive the UC.

brittle onyx
#

What more can I do

night cloak
#

@noble robin Yes.

#

@hollow wren If they have cheated, no. If they did not cheat, yes, they will be unbanned.

violet spruce
#

@night cloak i want to kill 200 enemies with smg any trick to do it fast

hollow wren
#

@night cloak if they had ever played on tencent gaming buddy then ???

night cloak
#

@violet spruce Feel free to ask other players in the #pubg-mobile channel.

violet spruce
brittle onyx
#

I literally recorded them shooting across the map and wiping squads with one clip and when I ask them why are they hacking most of them Arab btw they say they paid for these hacks from trusted companies and they will never get banned guess what that's true they never did get banned since I reported them I even met one of them 3 times and I reported him 3 times with different videos and he never got banned I need an explanation

night cloak
#

@hollow wren If they have cheated, they will remain banned.

#

@violet spruce Soon.

noble robin
#

@brittle onyx every cheater gets banned sooner or later be it free or paid, free hacks are obviously easier to detect by the system, you can report them in game or here via #cheater-reports to help

violet spruce
#

Did it have any fix date

brittle onyx
#

@noble robin I did it's useless

#

@noble robin it's been 2 months

night cloak
#

@noble robin I did it's useless
@brittle onyx I cannot find a single message from you in the #cheater-reports channel.

brittle onyx
#

@noble robin 1 guy 2 months since I reported him with 3 videos in 3 different games not to mention the other hackers I reported in the period of these 2 months

naive cave
#

@noble robin everyone cant post in cheater report channel ...idk why.

polar marshBOT
#

@hollow wren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brittle onyx
#

@night cloak I used the website you sent me

#

@night cloak isn't that better and direct ?

night cloak
#

@brittle onyx Feel free to use the channel the next time it opens.

brittle onyx
#

Which one is better ?

#

The channel or the website ?

ocean depot
#

(My name on Discord is "Developer", I received a new message ba n.) I was incorrectly ba n ned and sent an in-game request, but got a negative response. I really didn't break any rules. Please help me. @night cloak

noble robin
#

@naive cave you need to have the rare role to send a message there, the channel is close as of now

night cloak
#

The less reports = the better. The link is the official way to report cheaters. #cheater-reports is unofficial.

naive cave
#

@noble robin i do hv it....lets see when the channel opens.

night cloak
#

@ocean depot Are you banned in-game?

ocean depot
#

@night cloak yes

polar marshBOT
#

@ocean depot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brittle onyx
#

@night cloak I just checked the channel and I'm liking what I see can you please explain how can I post my report in that channel ?

night cloak
#

@brittle onyx you need to have the rare role to send a message there, the channel is close as of now.

brittle onyx
#

Why do I need to have a rare role ? Only special people with their roles can report hackers ? Yaay

noble robin
#

@brittle onyx it is to maintain the effectiveness and credibility of the reports received

brittle onyx
#

so I need to wait for God know how long as usual while that hacker is running around with his squad ruining everyone's day ?

#

This is not effective

#

it takes way too long to ban a hacker

#

That's why there is so many of them

#

Literally every game I have over 50 GB of videos of hackers

#

Just in 3 months

#

And I don't even play that long

eternal hare
#

Pubg must add new feature to add upto 10 frnd in loby just for talking

#

😂

#

@brittle onyx also cheater report chanel is not opening i am waiting too

brittle onyx
#

@eternal hare I'm don't wasting my time with useless reports

#

If you can't beat them join them ...

#

It's the only way now

urban comet
#

You are a game that only loves money and it does not solve its problems

brittle onyx
#

That's what you get for dropping at the corners of the map xD

urban comet
#

Hack a server disconnect

eternal hare
#

Bro in erup server i am facing hacker in every maches most of hacer are Arabic usuing paid toolls

brittle onyx
#

I have seen hackers that make everyone disconnect

#

@eternal hare same

eternal hare
#

@brittle onyx yup i heard abut new server discnt hack

brittle onyx
#

Every game 2 to 3 hackers hacking for 4 and 5 seasons and they never got banned

eternal hare
#

@brittle onyx bcoz using paid tools

brittle onyx
#

Imagine a game that is so crap that a player can make everyone disconnect xD what an amazing game

shell estuary
#

@shell estuary

brittle onyx
#

I told them that paid hackers Never get banned and they keep saying no they do it takes time lol

storm flumeBOT
#

Hello, @brittle onyx!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

brittle onyx
#

They think I'm stupid I have been playing since season 2 and I played the steam version and if it takes time means it takes 5 seasons then I'm out

#

Go away bot

#

You are as useles as the report button

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
#

Move to a discussion channel or you'll be moved.

brittle onyx
#

Ok if you wanna do it this way come help me then you the one deleting my messages I need help

night cloak
#

You have been answered with a bot message.

brittle onyx
#

The uselss message you mean ?

slim crown
#

When bonus challenge will open

brittle onyx
#

I need real solutions

#

How can I make sure that the hacker will 100% get banned

night cloak
#

That's a real solution.

#

Read the whole message.

slim crown
#

When bonus challenge will reopen

brittle onyx
#

Can you explain why there are hackers that hacker for 5 seasons and they are still active dominating the lewder board most of them Arab with a lot of money explain

night cloak
#

No information about that, @slim crown Try contacting the in-game customer service.

pulsar oyster
#

@night cloak hello sir ingame customer service is not replying plz help

slim crown
#

@night cloak ohk

brittle onyx
#

In EU the leaderboard is all Arab people from rich countries with 20+ k/d why they are not banned ?

pulsar oyster
#

See this

noble hinge
storm flumeBOT
#

Hello, @noble hinge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

@pulsar oyster you'll get those rewards, wait patiently.

leaden kraken
#

Where is the best place to report cheaters? I have video proof

storm flumeBOT
#

Hello, @leaden kraken!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

pulsar oyster
#

@night cloak how many time wait

night cloak
#

Wait for a day.

slim crown
#

@night cloak is there any way to talk to real person in pubgm customer service

night cloak
#

Nope.

leaden kraken
#

I can’t ever get the id or name of them cause they use weird characters

#

Wtf am I supposed to do there

night cloak
#

You can copy the numeric ID and then search.

leaden kraken
#

The id doesn’t show up at the report screen

errant gorge
#

Where to find coustom I'd pass

night cloak
gritty glade
#

@night cloak is there any way to talk to real person in pubgm customer service
@slim crown
By email through

night cloak
#

Email is for general enquiries.

#

@leaden kraken report that in #old with screenshots.

leaden kraken
#

I have a video if that’s any better? 2 videos actually

noble hinge
#

@night cloak did pubg fix the issue kicking player from game for ten minutes

slim crown
#

Every time i try to contact real person
A bot answer my all ques

leaden kraken
#

One showing teaming in solos and then later in the same game showing X-ray vision

polar marshBOT
#

@slate spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

errant gorge
#

I can't find coustom I'd pass

night cloak
#

I beleive so and it's also an issue from the User side too, @noble hinge.

#

@errant gorge what do you mean ??

errant gorge
#

How can I join this server

#

I'm new

storm flumeBOT
slim crown
#

Will bonus challenge reopen in season 15@night cloak

night cloak
#

Yes it will.

errant gorge
#

I'm joined but I can't find coustom I'd pass and many things

noble hinge
#

@night cloak for me its happening when i play with my main account i have pubg kr and second account global non of them get kick only my main account have this 10 minutes issue

night cloak
#

@errant gorge could you explain where you joined or a screenshot of it.

#

@noble hinge try doing a routine repair and Check if the issue is there.

errant gorge
leaden kraken
#

@night cloak I went to post it but now have to wait 6hrs cause I forgot to compress the file...

errant gorge
#

I have written joined

slim crown
#

@night cloak exact date?
Cos i need uc for purchasing season 15 rp and i have enough points for redeeming uc

night cloak
#

If that doesn't fixed report it in #old. @leaden kraken

#

No ETA, @slim crown keep an eye on in-game.

noble hinge
#

@night cloak i try everything reset wifi my device the pubg changing dns etc non of them help

night cloak
#

I have written joined
@errant gorge mind explaining that you just posted a screenshot of this channel.

leaden kraken
#

Can I send the videos to you @night cloak? I can’t list them for another 6hrs now

storm flumeBOT
#

Hello, @noble hinge!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak
#

@leaden kraken you can edit the previous messages.

errant gorge
#

How to join this channel @night cloak

leaden kraken
#

It didn’t post the message at all and now tells me to wait 6hrs and can’t post again

night cloak
#

@errant gorge you're already in this channel.

errant gorge
#

Then I can't find coustom I'd pass

noble hinge
#

@night cloak already reported yesterday night got 30 minutes punishment

night cloak
#

@leaden kraken upload it in YouTube and send the link in my DM.

leaden kraken
#

Okay

night cloak
#

@errant gorge check this channel> #matches

noble hinge
#

It’s because of killing to match or getting report from others @night cloak ?

night cloak
noble hinge
cobalt lance
#

is 4gb ram phones will support 90 fps ?

leaden kraken
#

DM’d you @night cloak

night cloak
#

Only if the device have a 90Hz display and a powerful processor, @cobalt lance.

leaden kraken
#

I run into at least one Chester in 95% if my games it’s getting ridiculous

storm flumeBOT
#

Hello, @leaden kraken!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

gray viper
#

@night cloak Spoke to my ISP..... All good from his side; Also re-installed the game and still the problem persists

polar marshBOT
#

@carmine palm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

muted mulch
#

@lime juniper

#

حسابى تبند 3 اشهر على المحاكى قيم لوب الجديد 7.1

storm flumeBOT
#

Please do not use languages other than English, @muted mulch. Refer to #735483472432594994 for regional communities.

hexed bone
#

hello, how can i unlink or change the linked email to my account ?

spring zephyr
#

@hexed bone You can't.

cerulean burrow
#

cheater in conquer is live

storm flumeBOT
#

Hello, @cerulean burrow @sour bluff!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

sour bluff
#

Thanks

spring zephyr
#

@muted mulch English please, and please don't mention community team, just put your issue in here and you will get answered by someone.

cerulean burrow
#

@spring zephyr I've sent the link in dm

polar marshBOT
#

@muted mulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tired fractal
#

india bonus challenge is over?

polar marshBOT
#

@willow girder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tired fractal
spring zephyr
#

The event is over, you can contact in-game customer service for further info.

tired fractal
#

Any info when it will open again?

celest shadow
#

No information on that, @tired fractal.

tired fractal
#

🤔

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lucid granite
#

@tired fractal bro what did you type in customer support

tired fractal
#

Doesn't matter what i typed @lucid granite

lucid granite
#

@tired fractal still I have to try by which I can get some proof

fresh vessel
#

@onyx cairn bro uc not come until noww

lucid granite
#

@fresh vessel so what about our battle coins

minor flax
fresh vessel
#

@lucid granite not about my battle coins I have purchased uc 7900 pack

#

@lucid granite money cutted but uc not came

stable ether
#

hii from months I have this issue whenever I open bonus rewards and try to collect free pts
it says system busy
any solution?

lucid granite
#

PUBG= Player face unlimited bugs and glitches

minor flax
#

Any one reply

fresh vessel
#

@lucid granite 7900 rupees gone bro

#

😭😭😭😭

storm flumeBOT
#

Hello, @lucid granite!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

spring zephyr
#

@fresh vessel Can you explain your issue?

minor flax
#

Is it will fix or not

spring zephyr
#

@minor flax It's cause your internet connection.

reef fulcrum
#

I reported a cheater with clear video evidence and all the required details here http://cheater-report.pubgm.cc about 3 months ago. I was told I was going to receive an email with feedback I never received anything or any feedback and the person I reported is still hacking....

fresh vessel
#

@spring zephyr bro ihave purchased uc but they didn't added to my account

spring zephyr
#

@fresh vessel From where did you purchased the UC?

minor flax
#

@spring zephyr i had stable connection always there is high ms in Asia but low ms in other server is this network issue

fresh vessel
#

@spring zephyr in game

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @minor flax:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

stable ether
#

what about my issue?> hii from months I have this issue whenever I open bonus rewards and try to collect free pts

it says system busy
any solution?

storm flumeBOT
#

You can contact the customer service via the game settings, @fresh vessel. Refer to subpoint 5.3 in #faq for further instructions.

fresh vessel
#

@storm flume they are not responding responding

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @fresh vessel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

supple oxide
#

@lime juniper my internet is fine still i am facing ping isssue

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @supple oxide:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

spring zephyr
#

Please don't mention community team for those, just put your question here and someone will answer you pubgm_hidethepain

plush drift
#

Hello, I connected a wrong Facebook account and my account has been taken over by hackers. I have a prime plus subscription for 1 year and I can show the invoices of all of them. All my purchases have invoices. I started the game in the 7th season, I got rp in the 7th season and could not complete it. Please help with the immediate deletion of facebook account. The account id 5483267681 I can prove that the account is mine. Please

polar jasper
#

Whats the name of emulator for pubgm thats allowed

storm flumeBOT
#

You can contact the customer service via the game settings, @plush drift. Refer to subpoint 5.3 in #faq for further instructions.

celest shadow
#

Gameloop, @polar jasper.

polar jasper
#

Thank you

spring zephyr
storm flumeBOT
hexed bone
#

@hexed bone You can't.
@spring zephyr will it be available soon ?

austere trail
#

how to do live stream in discord??

night cloak
#

@austere trail this chanel is intended to help matters regarding pubgm ....u may ask that in #chat or in #discord

storm flumeBOT
#

Your level is defined by your Discord server activity, @austere trail. Sending messages in the server (except in #481204134859505684, #481426158601371654 and #558482073355157520) will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to stream video.
:white_small_square: 20 | <@&440672686729854987>: Ability to change nickname.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to use external emojis.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.

spring zephyr
#

@hexed bone If you want that feature, feel free to post it in #old.

oak vale
#

I need help, how can I find the ports and the protocols of pubg mobile?
Please help

polar marshBOT
#

@fathom tinsel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

arctic plinth
#

I want to show you something error i think some of the moderators are leaking some things or something is happening i have some sort of proofs please @lime juniper i want to show you those things

digital horizon
#

What is this pubg

granite estuary
#

Alot of hackers

crude dawn
night cloak
storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @crude dawn:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

lucid cargo
celest shadow
#

The newer version issue should be addressed in the next update which is on September 8th, @night cloak. Stay tuned.

lucid cargo
night cloak
#

@celest shadow thanks

digital horizon
#

@celest shadow bro tell me my issue what happened I was using vpn for better ping

polar marshBOT
#

@lucid cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest shadow
#

@digital horizon, usage of VPN is not recommended.

languid plank
#

@celest shadow what about high ping?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @languid plank:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

digital horizon
#

@celest shadow what to do now sir

#

@celest shadow ,Can I unlock my account sir??

night cloak
#

@digital horizon is it baned...? Baned account cannot be unbaned contact in game CS

storm flumeBOT
#

You can contact the customer service via the game settings, @digital horizon. Refer to subpoint 5.3 in #faq for further instructions.

digital horizon
#

@night cloak no sir it is not banned

polar marshBOT
#

@nocturne jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

shut ridge
#

I found a hacker in the game I had reported him but he is not baned

#

I had a video game play of that hacker

polar marshBOT
#

@sand ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@shut ridge Hello,

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

white_small_square http://cheater-report.pubgm.cc

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

river jasper
#

Hi I'm having an isuue with the bonus challenge redemption

#

I purchased 5000 battle coins with the help of 500 UC and I tried redeeming the 500 UC pack from the bonus challenge redeem shop, at that time a message was shown like the system is busy. I didn't receive the UC and also my battle coins was also gone. What should I do now to get my UC back

#

Please help me with this

night cloak
#

@river jasper contact in game CS

polar marshBOT
#

@plain magnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

digital horizon
#

@night cloak sir help me I don't know how can I unlock my account

river jasper
#

And also may I know where can I get the redeem codes in the pubg discord derver

soft sparrow
#

@spring void

night cloak
#

@digital horizon u have been answerd contact in game cs

river jasper
#

Because I'm new to discord

storm flumeBOT
#

You can contact the customer service via the game settings, @river jasper. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr
#

And also may I know where can I get the redeem codes in the pubg discord derver
@river jasper You can't.

digital horizon
#

@night cloak ok sir

waxen radish
storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

golden knoll
#

When will unranked classic start this season?

frigid pumice
#

@spring zephyr Sir what are the dates for crew challenge season 14 2020

spring zephyr
#

@frigid pumice No info about that, keep an eye on official esports pages.

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @golden knoll. Once we do, we will publish further information in #news.

digital horizon
#

@ItzAdiTya Sir my account is locked not banned. I was using vpn for better ping then the second match locked my account and saying we have terminated your data connection. Please help me

spring zephyr
#

Usage of VPN isn't recomended. Don't use it again. You can follow the steps in #faq 4.11 to fix it.

night cloak
#

When will the bonus challenge unlock in Europe

viral mortar
#

Hello, mods
So, I've been wondering something lately. I was casually playing some pubgm with some random South African team mates and one of them had japanese voicelines. Is there a way to change the in-game voicelines without affecting the game or getting a ban. Also, they do not use the Korean version of the game.
Thnx (for academic purposes)

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @lucid cargo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Please refer to subpoint 4.11 in #faq for further information, @sand ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

warped lantern
#

I have redeem 500 uc in pubg bonus challenge with bonus coins but i did not get uc in mail please help me

#

Already 24 hours complete

#

Please help me

#

I have redeem 500 uc

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr
#

@viral mortar You can't change that.

storm flumeBOT
#

You can contact the customer service via the game settings, @warped lantern. Refer to subpoint 5.3 in #faq for further instructions.

warped lantern
#

Already i have contacted them but no reply

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @warped lantern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

proud bay
#

@digital horizon bro nothing helps, I have the same problem about two weeks ago, moderators does not help they keep saying 4.11 in FAQ, I've reported this every where in the world, they tell ok noted but nothing done about it.

#

@digital horizon there are hundreds if not thousands has it now

viral mortar
#

@spring zephyr But how were their voice lines in Japanese? Like when he said "Enemies ahead", the voice was literally in Japanese
(先の敵)

solemn egret
#

@spring zephyr bonus challenge is not responding on my account showing event is completed

spring zephyr
#

@viral mortar Eh, they do that by changing game files and you will end up getting banned for doing that.

#

So, you can't do that.

solemn egret
#

@spring zephyr ???

viral mortar
#

Oh, ok. Thanks for the info! 😁

digital horizon
#

@spring zephyr sir not worked

#

I changed my dns then also

spring zephyr
#

@spring zephyr bonus challenge is not responding on my account showing event is completed
@solemn egret The event ended, you can contact in-game CS for more info GWworkshopAkaShrug

glad citrus
#

@viral mortar i have suggestions

#

For u

spring zephyr
#

@digital horizon It won't happen again, if you won't use a VPN now. Wait for the ban period to expire.

night cloak
solemn egret
#

@spring zephyr ok tq

night cloak
#

Pubg Chinnese

#

Chinnes

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

night cloak
#

Nice staff

digital horizon
#

@spring zephyr sir they are telling to wait for 7 days for just fixing the ping

sullen fjord
spring zephyr
#

@glad citrus Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

#

@sullen fjord The event is over, you can contact in-game customer service for more info GWworkshopAkaShrug

glad citrus
#

Means the player lose all the point

digital horizon
#

@ItzAdiTya sir they are telling to wait for 7 days for just fixing the ping and I was pushing my rank bro. If it didn't unlock I can't reach Ace on my main id

#

@spring zephyr sir they are telling to wait for 7 days for just fixing the ping and I was pushing my rank bro. If it didn't unlock I can't reach Ace on my main id

spring zephyr
#

You will have to wait for the ban period to expire, it was you who used the VPN GWworkshopAkaShrug

night cloak
storm flumeBOT
spring zephyr
storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

gentle sparrow
#

@spring zephyr Okay bro. Thank you so much

grim tangle
#

@spring zephyr When will you fix the game bug High

storm flumeBOT
#

Use of unauthorized third-party software or methods, @digital horizon, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT
#

@digital horizon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grim tangle
#

@polar marsh We want to return the game like before we play with all parts of the world, the Middle East, all of them hacked or stopped the game in Kuwait, the UAE and Qatar

#

@polar marsh We have to run a vpn to escape from the hacker

#

@polar marsh @storm flume @spring zephyr Stop the hacker

storm flumeBOT
#

Hello, @grim tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

wraith brook
#

Stop spammmmmm

night cloak
#

@storm flume can't do anything huh

grim tangle
#

@polar marsh @storm flume @spring zephyr Why do not you review the player file that is classified without any reason?

onyx cairn
#

You can stop mention the bots.

night cloak
#

Lol

onyx cairn
#

(And AdiTya)

spring zephyr
#

@grim tangle Every cheater gets banned, you can check out @storm flume's message to know how to report them to get them banned. pubgm_hidethepain

digital horizon
wraith brook
#

Discord delete this is enough

grim tangle
#

@polar marsh @storm flume @spring zephyr I heard a news from a developer saying that there are many vulnerabilities in Pubgmobile and that you will not be able to provide your protection

digital horizon
#

@spring zephyr See sir he is using hack openly and you guys have done nothing

storm flumeBOT
#

Hello, @digital horizon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

muted cipher
#

Anyone there?

cunning ice
#

My Battle coins are deducted but i didn't got any UC in return when i redeemed them..I had 3045 battle coins , it means i should get 300UC in return but you guys have stolen all the battle coins nd also didn't gave me UC..

Please help me As soon as possible.

wraith brook
#

@grim tangle Don't ping machete he's busy

hollow gull
#

<@&481161015728406538>

night cloak
#

Jeez

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @muted cipher. Remember to read through #faq before asking questions in the support channels.

spring zephyr
#

@hollow gull Yes?

grim tangle
#

@spring zephyr @storm flume I want to ask you a question, if I activate the vpn, will my account be suspended?

hollow gull
#

Is there any way i can install a newer version of pubg

wraith brook
#

@grim tangle Leave Machete bro

hollow gull
#

Like the test game

night cloak
#

@digital horizon is that a screenshot taken from your device??

spring zephyr
#

@grim tangle Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

#

@hollow gull You mean BETA? GWmiyanoDead

jovial hemlock
#

When will come season 15

grim tangle
#

@spring zephyr If the game is not fair, why are our accounts suspended due to VPN?

hollow gull
#

My account was hacked and it says the account have been logged on in a newer version

#

Yes

#

Beta

wraith brook
#

Beta also this issue strange and how ?

night cloak
#

Contact in-game customer service for Account related issues.

spring zephyr
#

@hollow gull You will need t contact in-game customer service for that.

#

And Please refrain from mentioning the moderator's role unless there is a moderator required for quick action in the channel. The role is made mentionable for emergency purposes.
Missusing this mention will lead to a stricter moderation actions.

hollow gull
#

Okey sorry about that

#

But i cant login to my account

jovial hemlock
#

@night cloak when will come season 15

digital horizon
#

@night cloak no it is from a telegram channels post

hollow gull
#

And i have 1 day left and my facebook will be unlinked

night cloak
#

@jovial hemlock after September 12th

grim tangle
#

@spring zephyr We are compelled to run a VPN to escape hackers in the Middle East

night cloak
#

@digital horizon k

wraith brook
night cloak
#

@grim tangle can you move to a discussion channel.

hollow gull
#

I need the beta he probably logged in with a beta version

night cloak
#

Beta and the global is different versions.

hollow gull
#

I know

digital horizon
#

@night cloak I can send more screen shot

night cloak
#

And has nothing to do with your account.

wraith brook
#

Then why asking amiajoketou

hollow gull
#

Thats why it tells me the game have been logged in with a newer version

grim tangle
#

@spring zephyr Stop the hacker all over the world so we can play and feel the taste of fair play

night cloak
storm flumeBOT
#

You can contact the customer service via the game settings, @hollow gull. Refer to subpoint 5.3 in #faq for further instructions.

muted cipher
#

M facing loading issues while opening game from wifi

storm flumeBOT
#

Hello, @grim tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

digital horizon
#

@night cloak Okk

wraith brook
#

@muted cipher Your connection issue most probably

grim tangle
#

@grim tangle can you move to a discussion channel.
@night cloak where is she

night cloak
#

🙄.

muted cipher
#

@wraith brook everyother app is working fine

night cloak
#

#chat

wraith brook
muted cipher
#

Only pubg cant load it

night cloak
#

Try using a DNS.

grim tangle
#

#chat
@night cloak Thank you

cunning ice
#

My Battle coins are deducted but i didn't got any UC in return when i redeemed them..I had 3045 battle coins , it means i should get 300UC in return but you guys have stolen all the battle coins nd also didn't gave me UC..

Please help me As soon as possible.

wraith brook
#

Restarting router can fix .. sometimes

storm flumeBOT
#

You can contact the customer service via the game settings, @cunning ice. Refer to subpoint 5.3 in #faq for further instructions.

muted cipher
#

If u want screenshot of internet speed i can provide you

#

@night cloak how?

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @muted cipher. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

digital horizon
#

@night cloak can you unlock my account data terminated problem

storm flumeBOT
#

Please refer to subpoint #4.11 in #faq for further information, @digital horizon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr
#

@digital horizon If you have already followed all the steps given in #faq 4.11, then you will need to wait for the ban period to expire.

digital horizon
#

@night cloak not working #4.11

proud bay
#

@digital horizon I told you this doesn't help, many players facing this lately

wraith brook
#

I told u that this data terminated is a issue @night cloak

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @sand ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wraith brook
#

So many people facing confused_duck

digital horizon
#

Yes sir

hollow gull
#

Thank You so much guys for not helping at alllll❤️

proud bay
#

I told u that this data terminated is a issue @night cloak
@wraith brook so many players, I'm one of them

spring zephyr
#

I am telling the solution, thanks for ignoring me ❤️

digital horizon
#

Not working solutions

proud bay
#

I am telling the solution, thanks for ignoring me ❤️
@spring zephyr the solution does not solve bro 🙂

spring zephyr
#

@digital horizon If you have already followed all the steps given in #faq 4.11, then you will need to wait for the ban period to expire.
Did you even read this?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @earnest cove. Remember to read through #faq before asking questions in the support channels.

digital horizon
#

7 days is more bro and I was maintaining top 1000 in ranked arena

#

@spring zephyr 7 days is more bro and I was maintaining top 1000 in ranked arena

spring zephyr
#

You have already been answered, you can move to a discussion channel now.

earnest cove
#

@spring zephyr any leaks why is bonus challenge redeem reward not sent.

#

its been 24 hrs

storm flumeBOT
#

You can contact the customer service via the game settings, @earnest cove. Refer to subpoint 5.3 in #faq for further instructions.

bronze sail
#

Hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @bronze sail. Remember to read through #faq before asking questions in the support channels.

bronze sail
#

Can you help me

earnest cove
#

You can contact the customer service via the game settings, @earnest cove. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume not working ! you nub

bronze sail
#

My account has ba

#

Nned

#

And I need to unlink

spring zephyr
#

@earnest coveContact in-game customer service, only they can help you regarding this.

bronze sail
#

It how ?

storm flumeBOT
#

Hello, @drifting jay!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

proud bay
#

@night cloak the solutions you directed me to is not working also..

spring zephyr
#

@bronze sail You can't unlink your social media account from a banned account, that's the whole reason for the ban AngryCatSip

bronze sail
#

@spring zephyr I want to delete my account

#

I don't want it anymore

polar marshBOT
#

@sand ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dry pawn
#

I killed on player while driving golden mirado but not count in my achievement.

polar marshBOT
#

@hollow wren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@bronze sail You can't.

severe drift
#

Hello I have a question I have achievements I haven't finished like zombie ones or rage gear point crates ones or artic I can't unlock them anymore or thoes achievements are time based

bronze sail
#

I want my friends from Facebook to be added to my new account@spring zephyr

spring zephyr
#

@severe drift You can't complete them now, feel free to give your feedback about this in #old.

crisp turret
#

Hey @dry pawn sorry to hear that , is you completely killed him or leave him at knocked condition

severe drift
#

@spring zephyr yeah but what I mean is that are they ever coming back or u just can't?

dry pawn
#

@drifting jay hahha hardly fine bot to kill with it and you are saying me to do it again

muted cipher
#

Didnt got any option to change the dhcp to static in my ios

spring zephyr
#

@bronze sail You can't unlink your social media account from a banned PUBGM account!!!!

dry pawn
#

@crisp turret completely killed

spring zephyr
#

@hollow wren You got banned?

severe drift
#

@spring zephyr yeah but what I mean is that are they ever coming back or u just can't?

storm jasper
spring zephyr
#

@severe drift Maybe they will come back, keep an eye on #news. GWworkshopAkaShrug

muted cipher
#

Can anyone help me?

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @storm jasper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

digital horizon
#

What is this or what should I do?
@storm jasper same date bro for unlocking

spring zephyr
#

@proud bay If you have already followed the steps given in #faq 4.11, then you will need to wait for the ban period to end.

muted cipher
#

I cant load the game on my wifi

spring zephyr
#

@muted cipher Can you give a screenshot or a small clip of it happening?

muted cipher
#

It just shows the loading screen

proud bay
#

@spring zephyr I did bro, and waited for the time period, then got the b4n again, this process I did 100 times 🙂

muted cipher
#

But the wifi symbol is green

spring zephyr
#

@proud bay Change your DNS to 1.1.1.1 next time

#

@muted cipher Can you explain your issue in detail?

muted cipher
#

When i open the game

#

On my wifi

#

It just keeps on loading everything

storm flumeBOT
#

Please refer to subpoint 4.10 in #faq for further information, @muted cipher. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

proud bay
#

@proud bay Change your DNS to 1.1.1.1 next time
@spring zephyr I did, I read this recommendation for ios but also tried it

spring zephyr
#

Is your phone jailbroken?

proud bay
#

I use emulator

#

gameloop

spring zephyr
storm flumeBOT
proud bay
#

oh really?

#

I reported this every where

spring zephyr
proud bay
#

already did about million times

#

this is a game issue

#

bro I'm becoming an expert in this issue

#

😄

#

I researching for two weeks about it, reported it every where in the world

spring zephyr
#

You are using Gameloop?

proud bay
#

yes

spark basin
#

Hi i need emulator supprt can please open it for me

muted cipher
#

@spring zephyr didnt got any result of that @spring zephyr

proud bay
#

Hi i need emulator supprt can please open it for me
@spark basin go to #emulator-support

storm flumeBOT
spring zephyr
#

@muted cipher Change your DNS, refer to #faq 4.5

muted cipher
#

@spring zephyr m not getting the dhcp settings

polar marshBOT
#

@spark basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

muted cipher
#

Check the above ss @spring zephyr

spring zephyr
#

@muted cipher Change it to 1.1.1.1 and 1.0.0.1 and see if it works.

muted cipher
#

Okay

#

@spring zephyr which one?

#

8888 & 8884 one?

spring zephyr
#

primary to 1.1.1.1 and secondary to 1.0.0.1

muted cipher
#

Okay

verbal parcel
#

If season 15 has Vehicle skin ?

wraith brook
#

@verbal parcel No information about it now suspicious

storm flumeBOT
verbal parcel
#

I eagerly waiting for beard appearances in feature ?

spring zephyr
night cloak
#

I eagerly waiting for beard appearances in feature ?
@verbal parcel suggest stuff in #old

spring zephyr
#

@proud bay Reinstall the Emu, make sure that you downloading it from the official site. Use #emulator-support for further questions.

vale hearth
#

@verbal parcel To my knowledge, there'll be a Thompson skin, a pan, a smoke and an AK, and obviously the 100 RP outfits along with the 1 RP, 30, 80

quiet cipher
#

@spring zephyr bro I have dm you I have a doubt can you clear it out

verbal parcel
#

@vale hearth thanks for your response bruh

hollow wren
#

Hey,those players which has compromised their accounts due to gameloop 7.1 beta.......those accounts are coming back or not......????

proud bay
#

@proud bay Reinstall the Emu, make sure that you downloading it from the official site. Use #emulator-support for further questions.
@spring zephyr ya I already tried, reinstalled 3 times, deleted temp, every thing.
as I told you, this is not a device or network problem because I tried another account in the same device and it's working fine. I used my account on another device and network and got b4nned again

storm flumeBOT
#

You can contact the customer service via the game settings, @proud bay. Refer to subpoint 5.3 in #faq for further instructions.

merry escarp
#

My account was stolen on pubg 😢

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @merry escarp. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Hey,those players which has compromised their accounts due to gameloop 7.1 beta.......those accounts are coming back or not......????
@hollow wren Contact ingame customer service regarding the loss of your account. If you need emulator support type .emulator on #481204134859505684

#

sorry for the autoreply, forgot it triggers the bot.

undone patrol
storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

vagrant forum
undone patrol
#

Near future what

#

When that day will come?

spring zephyr
#

Soon™️

vagrant forum
#

There is no exact date for it.

night cloak
#

@spring zephyr I've checked the pinned messages but it says nothing about Merit loss. It was for fun or silly accidents (already threw grenade explosion and stuff like that) almost every time and I would hate all my teammates if that's the reason why I can't help the fight against violators. Tiers and Accurate reports shouldn't be a problem

tribal zodiac
#

hello

spring zephyr
#

Can you explain your issue more clearly?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @tribal zodiac. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@tribal zodiac:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Can you explain your issue more clearly?
@spring zephyr If it was for me, I'm simply curious if a "bad" merit history (aka merit loss in the past) is affecting my chances at being an investigator.

spring zephyr
#

I don't think that it will effect that.

vagrant forum
#

Since it doesn't mention anything about it on the link, it most likely won't affect your chances.

night cloak
#

Alright, thanks guys. Hope is still there.

heavy oxide
#

@storm flume u will not help me?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @heavy oxide. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@solar yarrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Is sexually explicit material and or nudity allowed in a profile picture? And if not what should I put in the report box for it?

sand path
#

Yes. Report in game. @night cloak

heavy oxide
#

@storm flume I am facing mic glitch issue in every match. Can you please help me

night cloak
#

@heavy oxide he is bothuh

heavy oxide
#

@night cloak i know but he can take my issue as report.suspicious

night cloak
heavy oxide
#

And now he is not replying lol @night cloak

night cloak
#

I think Mods got a survey where you can report Mic glitch issues. Not sure if @sand path is able to help, lets try.

upper wolf
sand path
night cloak
#

Thanks @sand path

heavy oxide
#

Thanks @sand path

sand path
night cloak
#

@sand path pubgm_kappa

sand path
#

Got it.

night cloak
#

@sand path how to fix thathuh

sand path
#

What's wrong?

night cloak
#

@sand path check videopubgm_kappa

sand path
#

Looks perfectly fine to me.

night cloak
#

@sand path crosshair lagging when I shoot pubgm_kappa

runic lichen
#

..

sand path
#

That's how hipfire works. @night cloak

#

Crosshair is always slightly above.

night cloak
sand path
#

@runic lichen all wrong emulator suspensions are being lifted.

reef crown
#

If I change the language from the interface language settings, will every word on the screen change to that language after I log back in?

night cloak
#

If I change the language from the interface language settings, will every word on the screen change to that language after I log back in?
@reef crown Yes. If its fully translated.

sand path
#

There might be some exceptions.

reef crown
#

Hm okay

sand path
#

From GameLoop's end. @runic lichen
The PUBG MOBILE team has sorted it out and is reversing the wrong suspensions.

ocean arch
#

Week 8 has started when will 60 uc rp rank event will start?

frigid depot
#

@sand path how that video looks fine . Sorry but you are so bad both at the game and being a supporter. Ban me I don't care.

sand path
#

Keep an eye in game. @ocean arch

night cloak
#

Week 8 has started when will 60 uc rp rank event will start?
@ocean arch last 5-7 days usually.

sand path
#

@frigid depot perhaps because there is no audio.

night cloak
#

@sand path Where to contact incase my pubg account got hacked by someone

runic lichen
#

on my screen they said u have modification in game runtime but i never changed anything like that I dont even know what is runtime and will they give us extra time to complete week 8 missions?

sand path
#

@runic lichen 72 hours.

night cloak
#

@sand path Where to contact incase my pubg account got hacked by someone
@night cloak Use ingame customer service. If you can't access your account you can use "HELP" button on top right corner on the game's login screen.

sand path
#

Wait patiently.

frigid depot
#

This crosshair is obviously stuttering while he trying to control recoil . It is a bug in some huawei devices

#

It happenes witj ads too

sand path
frigid depot
#

I tested it myself

night cloak
#

Thanks

sand path
#

@frigid depot that's why I asked him to elaborate.

reef crown
#

So I have a friend whose from America like me. When he uses the in game chat messages while in game, the voice is in a different language, how can I do that too?

frigid depot
#

You said it looks fine . It doesn't

sand path
#

KR version user maybe. @reef crown

reef crown
#

Oh

sand path
#

You said it looks fine . It doesn't
@frigid depot
Feel free to send another clip with audio.

frigid depot
#

No thanks. Not to you.

night cloak
#

You said it looks fine . It doesn't
@frigid depot Without sound its hard to judge most of the time. If you think its a regular issue on some devices, leave a feedback regarding this issue on #old with mentioning the Device and sending a video with audio

sand path
#

No thanks. Not to you.
Feel free to mention a Contributor. They're here to assist you.

heavy oxide
sand path
#

Device? @heavy oxide

heavy oxide
#

Redmi note 5@sand path

sand path
#

Are you holding it still?

#

Or did you send a message in the box.

heavy oxide
#

Still holding

night cloak
#

Where is the option to login via email

#

Try calibrating your Gyroscope

sand path
#

I would suggest recalibration of gyroscope. @heavy oxide

night cloak
#

It's no longer available and I can't gain access to my account

sand path
#

@night cloak Unm Gmail?

#

Or normal mail

night cloak
#

It's not there?

heavy oxide
#

And sometimes it's happen when I send any massage too @sand path

sand path
#

Which one? @night cloak

night cloak
#

Gmail.......

#

Recalibrating should do it @heavy oxide

sand path
#

And sometimes it's happen when I send any massage too @sand path
@heavy oxide
This is going to be fixed in the 1.0.0 hopefully.

#

Gmail.......
@night cloak
Device?

night cloak
#

Android

sand path
#

Download Play Games.

heavy oxide
#

@night cloak How?

night cloak
#

I am Switch On My Peek Button And When I Have Re-start My Game Then It Will Come To The Default Settings

#

I tried that but it goes to the screen for creating a new account

#

It's a Redmi note 8

sand path
#

@night cloak use the cloud button at the bottom.

#

@night cloak uhh?

night cloak
#

@night cloak How?
@heavy oxide Can't send links here, DM me and I can send you a short tutorial on that.

sand path
#

You need to login into play games outside the game. Also go to phone settings - accounts - add the linked Google account.
@night cloak

night cloak
#

@sand path where bro

#

Can anyone help me?

sand path
#

Just at the bottom of settings

#

Uhh?

#

After logging in.

#

Settings - basic setting - cloud

night cloak
#

What do you see when you select more?

#

Ok I'll try that

sand path
#

Oh you didn't tap on that ?

#

...

night cloak
#

@sand path is it

sand path
#

Click on upload to cloud. It should stick then.

spiral ingot
#

Plz give beard in season 15

sand path
night cloak
#

Ok wait let me check

vagrant forum
night cloak
#

Yes that one

vagrant forum
#

Try repairing the game client.

night cloak
#

Getting Same Issue

#

@sand path

heavy oxide
#

@vagrant forum Yes one more glitch may be. There is no phone number sign up option... So how can we sign in via phone number @sand path ?

sand path
#

What does it do when you click on cloud layout @night cloak

spring zephyr
#

@heavy oxide Login using another social media account and logout, you will get the option.

night cloak
#

Upload Cloud

sand path
#

Cloud layout.

night cloak
#

You got a cloud layout already @night cloak. Tap on "Cloud Layout".

sand path
#

The one next to it.

heavy oxide
#

@spring zephyr yes but there is no phone number sign up option in basic setting.

night cloak
#

It's on login page, not in the settings @heavy oxide

vagrant forum
#

It's not for every region, @heavy oxide. Only some regions have phone number as login method.

night cloak
#

same Bro

#

Not Getting Any Solutions @sand path

sand path
#

Device?

vagrant forum
night cloak
#

Poco F1 Xiaomi

#

@vagrant forum Already Done

#

I am Getting This Issue From Last 1week

#

finally Now I Contacted To You

sand path
#

When the next update arrives on 8th. Uninstall the game - Reboot device and download then. It should be fixed.

night cloak
#

@sand path Yep Okag

#

Thanks

heavy oxide
spring zephyr
#

It's not for every region, @heavy oxide. Only some regions have phone number as login method.

sand path
#

No.

#

Only mail.

night cloak
#

@sand path And is There Any Way To Unlink That Mail!

lethal crown
#

Can we have it so you dont need a room card to do rooms, me and my friends always wanna do 1v1s but we never have room cards

vagrant forum
#

Nope.

sand path
#

Customer service. @night cloak

heavy oxide
#

@sand path so tell me a region name where is available the mobile number sign up facility.

sand path
#

Your phone number is not supported

spring zephyr
#

Can we have it so you dont need a room card to do rooms, me and my friends always wanna do 1v1s but we never have room cards
@lethal crown You can do 1v1s in Cheer park!

sand path
#

Changing ingame region won't help.

heavy oxide
#

@sand path but we can see the option right ?

lethal crown
#

@lethal crown You can do 1v1s in Cheer park!
@spring zephyr yea but like we also have alot of trash talkers and we wanna 2v2 3v3 and all that

heavy oxide
#

If we change the region ingame

night cloak
#

@spring zephyr yea but like we also have alot of trash talkers and we wanna 2v2 3v3 and all that
@lethal crown You can get room cards in Clan Shop. Those are 1 use and got a 11 day limit, but if there is like 3vs3 wait 2 weeks and you can get like 12 cards. That's enough for quite a while.

sand path
#

If we change the region ingame
@heavy oxide
10 digit number won't be accepted.

heavy oxide
#

@sand path I understand but I just want to see the option. So can u please tell me the region name where is available the feature. huh

night cloak
#

So it can be fixed by creating a guest account and logging out and then the option to login via Gmail is available

#

Thanks a lot for the help guys

#

Gosh I hate the autodelete thingy... 😦

fierce night
#

cheaters gets conquerors and i can't even reach ace

#

👍 ❤️

storm flumeBOT
#

Hello, @fierce night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

heavy oxide
#

@fierce night omgYaay

polar marshBOT
#

@fierce night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Customer service. @night cloak
@sand path is this feature available or not

strong scarab
#

I found a hacker

storm flumeBOT
#

Hello, @strong scarab!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

Mail Unlink feature is available or not?

spring zephyr
#

You can't unlink your email, but if hacker got access to your account and linked his email, then you can contact in-game customer service.

modest ibex
#

What is theb hidden fire for distance if smg guns

#

What is the hidden fire display in mini map for smg guns

#

Example

#

Ump45 supressor

#

It seem very near but cnat hear and cant see in mini map

next palm
#

@sand path hey

fast night
#

@spring zephyr
my movement got gliched

spring zephyr
#

@fast nightCan you explain your issue in detail?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @next palm. Remember to read through #faq before asking questions in the support channels.

spring zephyr
#

@modest ibex If I am not wrong, it's 100 Meters.

sand path
#

@next palm yes?

fast night
#

sometimes my character moves like a bot

dense lion
#

Bro is their any issue in India Bonus challenge redeem ??

fast night
#

@storm flume
thankyou for helping 😅

spring zephyr
#

sometimes my character moves like a bot
@fast night Can you provide a small clip of it?

wild condor
#

@onyx cairn any update

#

I have sent proofs to tencent but no response

onyx cairn
#

Patience is the key to success, it won't get faster asking multiple times.

wild condor
#

Tomorrow are finals and you are saying to wait

#

I will expose you and your management if any hacker team qualified for PMPL S2

#

Tired up of formalities

#

@modest ibex are u mad?

night cloak
#

I will expose you and your management if any hacker team qualified for PMPL S2
@wild condor You again comming with your lawyers? You've got a second chance and you are still way too offensive against everyone who's trying to help you. Spamming your issue over and over again won't help you or the cheater situation. If they are cheating, they will be disqualified and other teams will take their places.

woven rover
#

I have a problem, so someone has their Facebook account connected to my pubg account, and i have no information of the Facebook account connected to my acc, and i want to remove it from my account but he keeps coming in my pubg account and changes all my settings, and annoys me by coming in the account when im in game, i just want to know how to remove his Facebook account without having any information of the fb account, i have spent so much money on the account and i don't know want to lose it like this.

gritty glade
#

sometimes my character moves like a bot
@fast night

Going To Prone or Just Open Your Scope, it solved.

night cloak
#

@woven rover You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

dense lion
#

Any one knows is their any issue in redeem of bonus challenge

sand path
woven rover
#

Thank youuuu

gritty glade
#

Any one knows is their any issue in redeem of bonus challenge
@dense lion

Soon fixed, keep Calm.

compact rover
#

@storm flume Please check out my problem too I’m playing on iPhone XR and my player id is — 5571841389. I’ve been facing difficulties in downloading maps and resource pack and also can not communicate with my teammates as my mic and speaker have stopped responding. I’ve done everything I could do to fix it even reporting the same through in game r e p o r t option yet this problem is not resolved. I request you to please look into the matter and fix this issue asap. Thankyou

empty blaze
#

I can’t start game on South America FFP duo

sand path
#

@compact rover device?

polar marshBOT
#

@tacit widget:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@empty blaze there’ll be a lack of players in FPP, so switch to TPP or what longer for a FPP match.

spring void
#

It is the choice of the players, nothing can be done about that.

woven rover
#

Its stuck on typing

spring zephyr
#

Wait patiently for their response. huh

woven rover
#

Its been 15 mins ;-;

#

Yay they responded

night cloak
#

@woven rover delete your screenshot.

sand path
#

@woven rover if you don't have any. They cannot help.

#

Unless you never purchased.

safe sage
#

@polar marsh
I have Lenovo k8 note 4/64
I want to use High frame rate
Sometimes fire button is not working