#questions

1 messages · Page 999 of 1

thin mural
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When will they fix aim acceleration?

craggy hemlock
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Why is it mentioned since 0.10 update? @celest shadow

narrow elbow
vagrant forum
#

Feel free to suggest it in #old, @thin mural.

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Contact the in-game customer service, @narrow elbow.

storm flumeBOT
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You can contact the customer service via the game settings, @narrow elbow. Refer to subpoint 5.3 in #faq for further instructions.

calm kelp
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Hey machete when they going fix the email login method fix

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I have problem sometimes login

thin mural
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@vagrant forum suggested it already. Suggesting it since 2 years

patent thunder
misty sapphire
#

Hey

#

Hello

wanton falcon
#

Hello sir my PUBG account is hacked some hacker.pls help me for recovery my PUBG account, also hacker changed my profile picture, my old charter name -RJ¤Rajib, Id- 595804304, it has 540 uc, it's linked my Facebook account but my Facebook account permanently deactivated by hackers.i can give you all the provie that it's my account, last log out myself 19 the August 10:20 p.m.,all uc payment happened by dasgopinath46@gmail.com this email play store ,all payment done this account. Last RS -600. Uc add this account ,date 25th July 11:22 pm.now I can see hacker changed my PUBG account nickname.

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Pls help me

night cloak
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@patent thunder try using this website to make purchases https://www.pubgmobile.com/pay, and contact Google for that issue, please refrain from mentioning multiple users.

wanton falcon
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And add my old account in my new account all data send you in PUBG support.

storm flumeBOT
#

You can contact the customer service via the game settings, @wanton falcon. Refer to subpoint 5.3 in #faq for further instructions.

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We are unable to provide assistance if you do not ask a question or state a problem, @misty sapphire. Remember to read through #faq before asking questions in the support channels.

night cloak
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@calm kelp please explain the issue.

wanton falcon
#

I sent all the documents

calm kelp
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@night cloak well i forgot my password and I want to restart it but the verification code will not appear on my gmail

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @wanton falcon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wanton falcon
#

Pls help me sir, what can I do

vagrant forum
#

You don't have any other social media account linked to your game account, @wanton falcon?

calm kelp
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Now I can’t login and I was supposed to get the new m24 skin omg I can’t get it

wanton falcon
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This account 8 year old

night cloak
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@calm kelp try checking the spam folders and if you didnt get the mail try after a few hours.

wanton falcon
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Gmail account linked this

autumn turtle
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@vagrant forum download's nearly finished. What do I do next?

calm kelp
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Well I tryed everything even spam folder but the verification code is still not appearing

vagrant forum
#

Apk file, @autumn turtle?

autumn turtle
#

yes

wanton falcon
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Pls help me hacker changed my account profile picture and nickname.

vagrant forum
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Install it and open the game, it should start downloading the rest of the files. Feel free to ping me if there's any issue, @autumn turtle.

autumn turtle
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sure, thanks! : D

glossy gust
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where can i get emulator support link

vagrant forum
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Contact the in-game customer support, @wanton falcon. We cannot help with account related issues here.

storm flumeBOT
wanton falcon
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And also permanently disabled my social media account.

cobalt lion
spring zephyr
#

@cobalt lion You can't login using your social media account in BETA GWsetmyxPeepoWeird

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @wanton falcon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

iron pike
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@storm flume. How can I get more character vouchers

spring zephyr
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You can buy them from the in-game shop (treasures)

iron pike
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@spring zephyr OK thanks

night cloak
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23 mb update fix observation period issue?

spring zephyr
#

The patch is for some security check system improvements and translation mistake corrections, @night cloak

night cloak
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@spring zephyr oh oky

iron pike
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@storm flume Will vivo y53 support high frame rate in Pubg version 1.0

vagrant forum
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No official information about that, @iron pike.

night cloak
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@spring zephyr safety observation period is annoying btw Don't know when will be pubg fix.. when i play tdm matches no safety observation but after play classic match then boom account go in safety observation

iron pike
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@vagrant forum 😦😦

stable condor
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22 mb update my mobile is over heat

spring zephyr
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You are put under the safety observation period if your account activity is suspicious, @night cloak . There's nothing we can help you with on that matter. If you are using any third party software's then I recommend you to uninstall those. Or if you have teamed up with cheaters in the past, do not do it again. For any further questions you may contact the in-game customer support.

wanton falcon
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I have to keep quiet even if I know that someone else is using my account. If there is no proper means of communication, then close all this. Today I have been going crazy for 8 days, I will tell you where this trouble is.

iron pike
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@spring zephyr Can GFX harm Pubg performance

storm flumeBOT
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Use of unauthorized third-party software or methods, @iron pike, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

spring zephyr
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@stable condor Try repairing the game, make sure that you at least 5-7 GB free. Clear the background apps when you are playing.

heavy vortex
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This is pubgm discord.. Not the customer service. @wanton falcon For account related issues only in game CS can help

night cloak
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@spring zephyr hmm oky many YouTubers said it will be fix in next update

wanton falcon
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But I have all proof that it is my account,with out the social media account.

iron pike
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@night cloak yes me also listened

spring zephyr
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@wanton falcon Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

heavy vortex
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Official news are shown here #news .it's better to believe here. @iron pike @night cloak

night cloak
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@iron pike yeh bro rip my royal pass missions

open ether
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How can i unlink all the links from my account?

storm flumeBOT
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Please refer to subpoint 2.5 in #faq for further information, @open ether. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

iron pike
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@night cloak Do you have elite pass

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

sharp raft
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How can i delete cloud ?

steel wing
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Why Do I get Downloading Resources in the Blue loading screen

vagrant forum
#

Screenshot?

vagrant forum
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Did you install the game from unofficial sources?

spring zephyr
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@steel wing From where did you installed the game?

iron pike
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You don't have obb file

steel wing
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Play Store bruh

sharp raft
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Whenn I'm doing reset layout
But it's showing old one which i don't want

spring zephyr
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@steel wing Reinstall the game once.

steel wing
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I gotti

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Got it*

sharp raft
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@steel wing Remove .tmp

steel wing
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Aditya should I?

spring zephyr
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Just reinstall the game.

steel wing
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:/

spring zephyr
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Whenn I'm doing reset layout
But it's showing old one which i don't want
@sharp raft Reset and press on save huh

steel wing
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So remove .temp

iron pike
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@steel wing Yes

steel wing
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Dont delete his comment 😡

sharp raft
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@spring zephyr yes but when I'm restating game again same 😭

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It has saved on cloud i want to delete it 🤬

vagrant forum
spring zephyr
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@steel wing @iron pike Don't mess with game files, just reinstall the game and it will fix it huh

steel wing
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What could go wrong

sharp raft
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@vagrant forum ok lemme try it

steel wing
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in my notifications panel it says Download Obb service is running

spring zephyr
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What could go wrong
@steel wing You can get banned. AngryCatSip

warm pilot
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why can't i claim

hot lynx
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My id5523780897is hacked

wraith swan
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هاى

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ممكن مساعده

spring zephyr
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@wraith swan English please.

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@hot lynx Can you access your PUBGM account?

iron pike
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@warm pilot reach platinum tier for bonus challenge card

hot lynx
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Yes email through email

storm flumeBOT
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You can contact the customer service via the game settings, @hot lynx. Refer to subpoint 5.3 in #faq for further instructions.

wraith swan
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I love PUBG, it is a fun game. I hope it will change my region

hot lynx
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My Facebook I'd has been hacked which I have been linked to pubg

spring zephyr
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@hot lynx Contact in-game customer service regarding this.

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@wraith swan Can you explain your issue in detail?

sharp raft
iron pike
#

Aditya are you certified supporter

sharp raft
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@vagrant forum ^

dusty tree
#

Can you buy rp with ag?

vagrant forum
#

Now click on reset and then save, @sharp raft.

iron pike
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@storm flume Can I purchase royal pass with AG

spring zephyr
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@iron pike @dusty tree No, you can't.

vagrant forum
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No, @iron pike.

iron pike
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Disappointed

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@spring zephyr how can I become moderator

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Of this server

storm flumeBOT
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Please refer to subpoint 6.2 in #faq for further information, @iron pike. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

placid hamlet
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@spring zephyr

spring zephyr
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Yes?

polar marshBOT
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@placid hamlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

placid hamlet
#

We provide you enough proofs of them hacking

storm flumeBOT
#

Hello, @placid hamlet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

placid hamlet
#

But instead you’re saying pmco might be cancelled lol

iron pike
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@placid hamlet what PMCO is cancelled

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👻 👻

tall tartan
placid hamlet
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Learn English first !

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @tall tartan. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

iron pike
#

It might be@placid hamlet 😓

vagrant forum
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Report them in #cheater-reports when it opens, if you have video evidence, @hazy drift.

hazy drift
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@vagrant forum yah i have his gameplay He send me on WhatsApp 🤔

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@vagrant forum he have RP🙄

vagrant forum
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You will need to be level 10 on this server if you want to post a report in #cheater-reports.

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RP does not matter, if he is a cheater then he will be banned sooner or later.

clever wharf
#

why you not sloving server ping issue i submitted many time that forms

storm flumeBOT
#

Use of unauthorized third-party software or methods, @tall tartan, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

tender sparrow
#

Why the reports in cheater reports channel not processed till now?

hazy drift
#

@vagrant forum see

tall tartan
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@storm flume #faq yesterday i unistall gfx tool but today i got this issue 5 times how to solve this

storm flumeBOT
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Use of unauthorized third-party software or methods, @tall tartan, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

vagrant forum
#

Read #faq subpoint 4.11, @tall tartan.

polar marshBOT
#

@spark perch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hot lynx
#

They asked me which account the hacker can't access

tall tartan
#

Use of unauthorized third-party software or methods, @tall tartan, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@storm flume how to solve this this issue

hot lynx
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They r not responding

iron pike
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@hot lynx wait for 30 day for the response

hot lynx
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I have to unlink my FB from pubg and Twitter and Gmail is the only way through which I am able to log in

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My FB log in is hacked not gmail

dusk pilot
#

Wait for 30 days manhuh

tall tartan
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Please help me

iron pike
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Then login with gmail@hot lynx

hot lynx
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For sure I will get my pubg id

iron pike
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Yup

storm flumeBOT
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Use of unauthorized third-party software or methods, @tall tartan, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT
#

@tall tartan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hot lynx
#

And my FB and Twitter login will be removed

dusk pilot
#

@hot lynx if you gave all your details then for sure the hacked social media will be unlinkedpubgm_hidethepain

spring zephyr
#

@tall tartan Chear cache and reinstall the game.

hot lynx
#

I am sacred

#

Please help

storm flumeBOT
#

You can contact the customer service via the game settings, @hot lynx. Refer to subpoint 5.3 in #faq for further instructions.

iron pike
#

@storm flume Pubg is lagging so much what should I do?

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@dusk pilot So funny

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😒

woven solar
#

@iron pike buy iphone 11 pro max u will not get lag🤣

night cloak
#

Hackers in every match .... why pubg why

polar marshBOT
#

@hot lynx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

iron pike
#

@woven solar I have Iphone X.......

#

Still lagging

woven solar
#

@iron pike then enjoy

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

iron pike
#

XD... @woven solar ....🤣 🤣

hot lynx
#

Please save my id

#

5523780897

night cloak
#

@woven solar @iron pike please move to #chat or #pubg-mobile if you wanna have discussion and leave this channel for suport stuff only

storm flumeBOT
#

You can contact the customer service via the game settings, @hot lynx. Refer to subpoint 5.3 in #faq for further instructions.

cyan cairn
#

@polar marsh Hlw. I am manager of BlackOps esports Official Bangladesh.
.
We want Two official Room card for Organized T3,T2,T1 scrim.
.
hope you help me

celest shadow
polar marshBOT
#

@coarse vector:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sterile moth
#

Need help

night cloak
#

@sterile moth State your issue please.

sterile moth
#

When i login with Facebook it says failed to login

#

In PUBG Mobile

storm flumeBOT
night cloak
#

@sterile moth Try to login through your email ID maybe if you do have one.

sterile moth
#

Ok

night cloak
#

@sterile moth and if you can't login through facebook then contact in game customer support abt your issue and wait patiently until you get some assistance.

polar marshBOT
#

@dense spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@balmy jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cyan cairn
#

how can I get official room card?

#

@polar marsh how can I get official room card

polar marshBOT
#

@wintry ingot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cyan cairn
#

@polar marsh I need official room card for T3,t2,T1 scrim

celest shadow
fossil quest
#

なぜ私のアカウントは禁止されたのですか?私は何もしませんでした。以前は私と口頭で口論があったため、プレイヤーの1人の間でそれを確認してください username : MoELGaR7Y id : 6889627069

storm flumeBOT
#

Please do not use languages other than English, @fossil quest. Refer to #735483472432594994 for regional communities.

polar marshBOT
#

@fossil quest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path
#

The team is aware and already patching cheats continuously. @hardy dune

obtuse sleet
#

Please help@sand path

tall pecan
#

Players are so pro today they can one hit kill you with akm and see through walls. huh

sand path
#

Set DNS to 1.1.1.1

obtuse sleet
#

what network error

storm flumeBOT
#

Hello, @tall pecan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

obtuse sleet
#

Set DNS to 1.1.1.1
@sand path
I installed the application What should I do now

#

?

#

@sand path

sand path
#

1.1.1.1

#

Wait. Are you on PC? @obtuse sleet

obtuse sleet
#

Wait. Are you on PC? @obtuse sleet
@sand path
No mobile

sand path
#

The Screenshot you posted is from pc

#

And UI is old

obtuse sleet
#

Yes 1minute

#

I threw it because I didn't have a screenshot> The Screenshot you posted is from pc
@sand path

#

@sand path

sand path
#

Country?

obtuse sleet
#

Turkey

sand path
#

Network?

obtuse sleet
#

Yes

#

what should i do now

vagrant forum
#

Set DNS 1 to 1.1.1.1, @obtuse sleet.

polar marshBOT
#

@open halo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

obtuse sleet
#

is it ok?

ocean arch
#

Please do something server disconnect hack happening in every 1 of 3 match everyone is disconnected and one squad gets over 50 kills

obtuse sleet
#

Set DNS 1 to 1.1.1.1, @obtuse sleet.
@vagrant forum
is it ok?

vagrant forum
#

Yes.

clever wharf
#

@cyan cairn You Can participate in Crew Challenges

obtuse sleet
#

Bro not work> Yes.
@vagrant forum

vagrant forum
#

@sand path ^

obtuse sleet
#

Not work dns

sand path
#

Repair client please. And reboot device

obtuse sleet
#

Repair client please. And reboot device
@sand path

I restarted the phone 2 times it didn't work again.

#

:/

#

Please help:(

iron kiln
#

Hello. Can you help? Why do I not have the option of Personal Manager Dima, even though my account is very legendary. Please help me?

wraith brook
#

@obtuse sleet Change Dns to 1.1.1.1

obtuse sleet
#

Yes bro change and not work

#

@wraith brook

#

Pls help

wraith brook
#

Restart router

obtuse sleet
#

What router

#

Pls helpp no loginn

wraith brook
#

Your wifi router

obtuse sleet
#

Ok

polar marshBOT
#

@dim canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

obtuse sleet
#

Your wifi router
@wraith brook
Bro not work

#

Pls help

#

@sand path pls hellp

wraith brook
#

Try using a different connection

obtuse sleet
#

Bro not work> Try using a different connection
@wraith brook

autumn turtle
vagrant forum
#

It still crashes?

autumn turtle
#

yeah it's done the same thing

vagrant forum
#

I have no clue anymore FacePalm

#

Device?

autumn turtle
#

Samsung galaxy A30

rose sail
#

Please help me, I am very love my Pubg Hero . I just play my hero until season 2 to season 14.
Now I am Unable to login to my Account.
Its showing your account has been Disabled for Voilation of PUBG MOBILE Guidelines.
But I have not voilated any Guidelines on My Account.I follow every Guidelines and Terms Carefully.
Thank You.

PUBG ID:​590734994
PUBG NAME: KR7๛亗iManツ

polar marshBOT
#

@rose sail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@obtuse sleet Did u tried a different connection ?

obtuse sleet
#

@obtuse sleet Did u tried a different connection ?
@wraith brook
Yes vpn use in usa

wraith brook
#

@obtuse sleet Don't use vpn bruhh

obtuse sleet
#

Why

wraith brook
#

Usage of Vpn is not recommended . We lack more information about this.

#

It can lead to account ban also

obtuse sleet
#

Bro tdm in full vpn:D

wraith brook
#

@obtuse sleet You are using Vpn please stop it then ask for support . Maybe the issue is due to this only .

elfin canopy
#

Hey,@autumn turtle! What's the issue?

autumn turtle
#

now it's showing this

#

oh my game keeps crashing, can't even make it to the loading screen lol

elfin canopy
#

Where did you download it from?

autumn turtle
#

playstore

elfin canopy
#

Did you try reinstalling?

autumn turtle
#

I've reinstalled it like 5 times today XD

elfin canopy
#

What are your device specifications?

vagrant forum
#

He reinstalled from Play Store, didn't work. I suggested him to try re-installing from the official website but it still crashes for him.

autumn turtle
#

device specifications? sorry where do I check that? 😅

vagrant forum
#

Do you have developer options enabled by any chance, @autumn turtle ?

autumn turtle
#

oh I think so

elfin canopy
#

settings > about phone

#

Disable the developer option, @autumn turtle

autumn turtle
#

hmm okay

obtuse sleet
#

@elfin canopy

elfin canopy
#

Yes,@obtuse sleet?

obtuse sleet
#

Please help bro

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @obtuse sleet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

obtuse sleet
#

whatever i did it didn't work

elfin canopy
#

Make sure you've stable internet connection,@obtuse sleet

obtuse sleet
#

Bro 4.5 not work

elfin canopy
#

May I have your internet test results, @obtuse sleet

#

Post the screenshot here

obtuse sleet
#

May I have your internet test results, @obtuse sleet
@elfin canopy
Bro where internet test

autumn turtle
#

aight just turned it off @elfin canopy

#

it's not phasing but it's sorta stuck

elfin canopy
#

Try reinstalling now, @autumn turtle

autumn turtle
#

okay

frigid leaf
#

When will we get character vouchers event?

elfin canopy
#

@obtuse sleet use Speedtest by Ookla to check your internet connection results.

vagrant forum
#

No dates or ETA, @frigid leaf.

obtuse sleet
#

@obtuse sleet use Speedtest by Ookla to check your internet connection results.
@elfin canopy
Okey

frigid leaf
#

@vagrant forum can we expect character vouchers before th 1.0.0 update

heavy vortex
#

Keep an eye on #news for further updates @frigid leaf

wraith brook
#

@elfin canopy He is using VPN AngryCatSip

night cloak
#

@vagrant forum When is 90 fps coming for emulaotr

frigid leaf
#

Ok

elfin canopy
#

@wraith brook Who?

wraith brook
#

Network issue ^^

elfin canopy
#

There is no official information about that, @night cloak.

wraith brook
#

Youlost

obtuse sleet
#

@wraith brook

#

Yes

icy kite
#

hello?

obtuse sleet
#

@elfin canopy

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@obtuse sleet Usage of VPN is not recomended, turn off your VPN. AngryCatSip

wraith brook
#

@obtuse sleet See upload speed pubgm_hidethepain

#

Contact your ISP and don't use VPN

elfin canopy
#

@obtuse sleet Your internet connection is weak. your upload speed is very low.

obtuse sleet
#

@obtuse sleet Your internet connection is weak. your upload speed is very low.
@elfin canopy
No bro 30ms in pubg

elfin canopy
#

Hello, @icy kite! How may we help you?

wraith brook
#

Contact your ISP and don't use VPN

elfin canopy
#

@obtuse sleet The ping depends on traffic. Your connection is weak.

#

Contact your Internet service provider

night cloak
#

It’s second time i got banned today, fix your game. There is no issue with my network. I play daily on same network. Its happening when I’m playing livik.

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Don’t refer me, but i’m playing on same network daily. So, how dns can affect only today. My friend also got banned today same issue with him.

#

Its problem with the game

spring zephyr
#

Follow the steps given in #faq 4.11 if you want this to not happen again :)

night cloak
#

But its happening only when i’m playing livik. Today i was playing livik an hour ago and i got banned same now playing livik and got banned.

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
spring zephyr
#

Yes.

night cloak
#

I got banned twice, if same problem occur again. For how long i can get banned

hardy dune
#

Just stop hacking, simple

night cloak
#

Lol, who told you i’m hacking @hardy dune

hardy dune
#

I’m just messing with you lol

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
#

Check the image first i uploaded

#

Answer my question, please

#

Support

hardy dune
#

Ik, i said i’m just messing with you, calm down my god lol

vagrant forum
#

Definitely not the place to mess around.

hardy dune
#

Mhmm

night cloak
#

I asked support, that I got banned twice, if same problem occur again. For how long i can get banned

hardy dune
#

@vagrant forum the sad part is i messaged here about the hacks people using and they deleted my message.

vagrant forum
#

10 mins, if it's due to the data error, @night cloak.

hardy dune
#

If it’s a joke for them so i thought i should joke around here too

night cloak
#

Have fun here @hardy dune

hardy dune
#

You have fun with your try to download cheats and leading to this problem.

vagrant forum
#

It was deleted since you posted up the way to get it, @hardy dune, which indirectly advertises it.

hardy dune
#

That was not my intention and you know that and I understand your point too.

vagrant forum
#

They are already aware of the existing cheats and are working on patching them.

hardy dune
#

I hope they’ll come up with a solution because i have invested a lot in this game and now i can’t play peacefully one game without hackers.

#

Thank you for your time.

#

Have a nice day.

south basin
#

I need to help

vagrant forum
#

@south basin?

viscid forge
#

Where can i post stats & id of cheater

storm flumeBOT
#

Hello, @south basin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

south basin
#

please help me

vagrant forum
#

@viscid forge ^

#

All cheaters do eventually get banned. Please report them.

hot lynx
#

Please pubg supporter please protect my id

storm flumeBOT
#

You can contact the customer service via the game settings, @hot lynx. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

Channel is closed from 2 weeks when will it reopen :/ @vagrant forum

hardy dune
#

A really simple way to find a hacker is just go to their profile and go to stats and then you’ll see their headshot numbers. Normally people are having almost the same amount of headshot numbers as their matches played for eg. matches played 100 and headshots will be 90 or 110. On the other hand hackers will be having 600 headshots in 100 matches played

night cloak
#

And we are only allowed to make just 1 report

vagrant forum
#

Soon.

night cloak
#

It's very slow processing from team side :/

vagrant forum
#

You can make only one report because that isn't the official way of reporting cheaters. The channel is voluntarily run by the discord staff.

viscid forge
#

@vagrant forum sir i have reported through the link and also submitted the video of Hacker , how much days will i have to wait to get response from pubg mobile team?

vagrant forum
#

They don't send a response even if the reported person gets suspended. He should get banned soon.

viscid forge
#

@vagrant forum link says you will get a response on your email

vagrant forum
#

You might get a response, but not always.

autumn turtle
#

@vagrant forum @elfin canopy thanks for the support, the issue's been resolved. The developer's option is what cucked me over : D

elfin canopy
#

:tada:

#

Yay!

viscid forge
frigid leaf
#

Will there be a New companion in game anytime soon?

smoky tangle
#

How to disable remind me option?

vagrant forum
#

No official confirmation, @frigid leaf.

#

@viscid forge, I cannot provide you with an estimated time for that.

wraith mulch
#

@olive dove hello can help me please ?

viscid forge
#

@vagrant forum thank you mate for the help😀

smoky tangle
#

How to disable remind me option?

mortal wagon
#

You don't get response if the Hacker was a Paid (Bought RP and Skins) because they don't get banned. Only free Hackers get banned.suspicious

polar marshBOT
#

@wraith mulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

viscid forge
#

@mortal wagon yeah that's right buddy

smoky tangle
#

How to disable remind me option?

olive dove
#

@olive dove hello can help me please ?
@wraith mulch sure, how can i help you?
Poor soul he is alredy muted 😅

smoky tangle
#

@vagrant forum > How to disable remind me option?
@smoky tangle

viscid forge
#

@smoky tangle untick the option

smoky tangle
#

Where is it?

viscid forge
#

@smoky tangle events

cloud sand
#

Is there a way to recover my facebook linked account? Facebook removed my account because of violation of their age policy. I checked my account in-game and it's still there as my synergy partner of my other account.

Please help.
I really need my account back.

vagrant forum
smoky tangle
#

I am talking about the reservation, which is coming from the REMIND ME options.@viscid forge

#

@vagrant forum where can I feedback ?

vagrant forum
viscid forge
#

@smoky tangle u cant disable it

cunning haven
#

How can I redeem using my battle coins

viscid forge
#

@cunning haven through redemption store

cloud sand
#

Is there a way to recover my facebook linked account? Facebook removed my account because of violation of their age policy. I checked my account in-game and it's still there as my synergy partner of my other account.

Please help.
I really need my account back.

cunning haven
#

On iPad It’s showing that I have to rotate my screen for a better experience and when I am rotating nothing is happening

wraith brook
#

@cloud sand Is your connected with any other social media ?

viscid forge
#

@cunning haven it automatically gets rotated to portrait mode

cunning haven
#

Nothing is happened

cloud sand
#

@wraith brook Sadly No.

wraith brook
#

@cloud sand Contact customer service using other account then

cloud sand
#

@wraith brook How? I always get a bot response.

wraith brook
#

Bot is there u help u

#

¯_(ツ)_/¯

cloud sand
#

@wraith brook Okay. Thanks!

polar marshBOT
#

@sharp raft:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@viscid forge Pinned messages

polar marshBOT
#

@kindred juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@brazen moat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

viscid forge
#

@wraith brook thanks

celest shadow
#

@frosty horizon, no self-promotions.

cobalt current
#

how to get a rename card @celest shadow

wraith brook
#

180 uc

#

Purchase

spring zephyr
#

@cobalt current You can buy those from shop ( treasure section)

#

Or from returner missions. Or from level 10 rewards.

cobalt current
#

@hardy coral

wraith brook
#

Or from crew shop suspicious

hardy coral
#

@cobalt current yes

cobalt current
#

@hardy coral good

#

i think they are the only possible ways

#

ok?

spring zephyr
#

Yes. AngryCatSip

granite estuary
#

Why when we talk about hackers we get muted for 1 min?

polar marshBOT
#

@warped cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

granite estuary
#

Lol

spring zephyr
#

@granite estuary You won't get muted, just don't use the word ban or banned or the bot will get triggered and mute you.

granite estuary
#

For which reason?

storm flumeBOT
#

Hello, @granite estuary!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

cobalt current
#

ping mods @granite estuary

granite estuary
#

I already saw this message

cobalt current
#

@hardy coral check previous conversation

spring zephyr
#

Then you got your answer, you should move to a discussion channel now.

cobalt current
#

180 uc

#

@hardy coral

bronze glacier
#

hello

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @bronze glacier. Remember to read through #faq before asking questions in the support channels.

bronze glacier
#

hey i need help loggininto my pubg account

tall pecan
#

Why does nothing get done about cheaters? pubgm_yeheboi

spring zephyr
#

@bronze glacier Can you explain your issue?

storm flumeBOT
#

Hello, @tall pecan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

bronze glacier
#

my facbook account got disabled

#

and i cant login into my pubg account right now

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @bronze glacier. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

bronze glacier
#

@storm flume is there anything i can do ?

spring zephyr
#

You will need to recover your social media account.

bronze glacier
#

i think thats inda impossible

storm flumeBOT
#

You can contact the customer service via the game settings, @lament saffron. Refer to subpoint 5.3 in #faq for further instructions.

lament saffron
spring zephyr
simple plover
#

@spring zephyr could you please help me my friend gave his account details at pubm14.com can he save his account?

spring zephyr
#

Can he still access his account?

simple plover
#

@spring zephyr for now he can

storm flumeBOT
#

You can contact the customer service via the game settings, @simple plover. Refer to subpoint 5.3 in #faq for further instructions.

slim knot
#

Is Redmi note 5 pro 4 gb ram is getting
Smooth + Ultra ?? In new update

spring zephyr
#

@slim knot If it doesn't support Ultra right now, then no.

hallow blade
spring zephyr
#

@hallow blade Enter your email, and you will get a verification code in your Email, put that verification code and press enter GWmiyanoDead

slim knot
#

@spring zephyr Yes it supports Ultra but still not available

spring zephyr
#

@lament saffron Contact in-game customer service, only they can help you with account related issues.

hallow blade
sharp marten
#

why this problem coming newly?

slim knot
#

Yes Redmi note 5 pro supports Ultra but still not available . Only smooth + medium is available

sharp marten
#

lol bro mine note 7 pro 6gb ram

#

the problem is it doesnt supports gyroscope

#

also screen rotate only one side landscape i cant landscape it to other side

hallow blade
#

@spring zephyr suspicious

spring zephyr
#

@hallow blade You entered the wrong verification code, try again and make sure that you entering the correct code. GWsetmyxPeepoWeird

#

@sharp marten Try repairing the game.

slim knot
#

Yes Redmi note 5 pro supports Ultra but still not available . Only smooth + medium is available
@slim knot @spring zephyr

cobalt current
#

whats A.C.E?

spring zephyr
#

@slim knot If it's not available, then your device is not capable of that. I would recommend you to get a better device.

hallow blade
spring zephyr
#

@hallow blade Repair your game. suspicious

cobalt current
#

@spring zephyr suspicious

spring zephyr
hallow blade
#

@spring zephyr I tried from 3 Devices

cobalt current
#

HexBan i already watched it, whats beyond a.c.e ?

spring zephyr
#

It has been already announced there, watch again carefully. GWsetmyxPeepoWeird

cobalt current
#

pubgm_yeheboi @spring zephyr

sharp marten
#

bro when i switch to landscape in youtube or pubg it goes only one side it doesnt switch upside down

#

why this happens?

#

i think its related to gyro doesnt support

spring zephyr
#

@sharp marten Check if your device's gyroscope is working.

iron pike
#

Hiii all

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @iron pike. Remember to read through #faq before asking questions in the support channels.

cobalt current
#

@iron pike pls use general chat

sharp marten
#

@spring zephyr no bro it doesnt

#

i repaired pubg

#

but still

#

i didnt play for few days

#

now its saying this

#

only gyro

spring zephyr
#

@sharp marten Check if your device's gyroscope is working.

cobalt current
#

@sharp marten try yt

sharp marten
#

yt it doesnt work it automatically landscape on one side only

spring zephyr
#

It's an issue with your device then.

sharp marten
#

@spring zephyr any solution for it?

abstract escarp
#

please , i want to unlink email from pubg mobile
because i lost this mail

iron pike
#

@sharp marten download gyroscope tester from play store

night cloak
#

@abstract escarp You cant for now.

abstract escarp
#

@night cloak okay , can i change password even ?

storm flumeBOT
#

You can contact the customer service via the game settings, @abstract escarp. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

you can change the password for the e-mail linking feature.

abstract escarp
#

inside a game ? from where ?

iron pike
#

@storm flume I need help

night cloak
#

Logout > select email as the login method > provide a wrong password and them you'll have the option. @abstract escarp

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @iron pike. Remember to read through #faq before asking questions in the support channels.

sterile moth
#

Need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @sterile moth. Remember to read through #faq before asking questions in the support channels.

sterile moth
#

When i login with Facebook an error occurs failed to login

iron pike
#

@storm flume It saying server timeout when I am trying to start classic match. What should I do?

sterile moth
#

In PUBG Mobile

viscid pulsar
#

Pubg Beta Updates apk? #android

viscid pulsar
#

its old

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @iron pike. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

onyx cairn
#

You need to update in game. @viscid pulsar

iron pike
#

@vagrant forum is this official

toxic thicket
#

My pubg I'd got maybe hacked

vagrant forum
#

Yes, @iron pike.

toxic thicket
#

Please help to recover

vagrant forum
#

@toxic thicket, can you still access your game account?

iron pike
#

@toxic thicket but what's the problem

toxic thicket
#

@Dyno help me

#

@vagrant forum no

iron pike
#

Send screenshot

toxic thicket
#

@iron pike I don't getting bro

#

Wait im sending

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @toxic thicket. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

viscid pulsar
toxic thicket
#

@viscid pulsar yes

#

Like this

iron pike
#

@viscid pulsar is this beta version

viscid pulsar
#

yes

toxic thicket
#

That's like

storm flumeBOT
#

You can contact the customer service via the game settings, @toxic thicket. Refer to subpoint 5.3 in #faq for further instructions.

iron pike
#

@viscid pulsar use beta version if your device can support it

toxic thicket
#

@storm flume contact 10/15 times

#

@storm flume but not giving solution

viscid pulsar
#

its saying its old
@viscid pulsar AOS_CE_100_19272No15_1.0.1.14100_Shipping_Google_CE.shell.signed is old

iron pike
#

@toxic thicket do you have latest version of game

toxic thicket
#

Yess I downloaded twice@iron pike

iron pike
#

Please checkout update on play store...

#

And update if update available

toxic thicket
#

I don't know someone is hacked my fb account that's link from this @iron pike

#

But I recovered and add new authentication code @iron pike

iron pike
#

I said checkout playstore

toxic thicket
#

@storm flume please help 😫 😫 😫 😫

iron pike
#

Is it update or not

#

Check on play store

toxic thicket
#

@iron pike yes it's updated

iron pike
#

Send screenshot of playstore

toxic thicket
#

@iron pike okay

vagrant forum
#

You will need to wait for the next update, @toxic thicket. Make sure to change your passwords for the linked social media accounts and enable two-factor authentication.

toxic thicket
#

@vagrant forum yes neko I changed the two factor authentication

#

And it's now safe but I don't know how much time

vagrant forum
#

Just wait till the next update. We cannot do anything about it.

visual comet
#

We want Vehicle skin in Royal Pass Season 15 @lime juniper #questions

toxic thicket
iron pike
#

@visual comet it depends on Pubg devlopers

toxic thicket
#

I'm really very depressed

vagrant forum
#

Just wait till the next update. We cannot do anything about it.
@toxic thicket ^

toxic thicket
#

Guyzzz

sharp pendant
#

Hw to talk to a support team staff.. i can wait for the reply as long as i can...

toxic thicket
#

This is my I'd

onyx cairn
#

@viscid pulsar 1.0.1.14107 after in game update. Another fix is on the way. Please wait for it (That's nothing unusual in beta versions)

iron pike
#

Next update at 8 September @toxic thicket ...dont worry

storm flumeBOT
#

You can contact the customer service via the game settings, @sharp pendant. Refer to subpoint 5.3 in #faq for further instructions.

sharp pendant
#

Ok..

viscid pulsar
#

@viscid pulsar 1.0.1.14107 after in game update. Another fix is on the way. Please wait for it (That's nothing usual in beta versions)
@onyx cairn ok

toxic thicket
#

Is my account will be recover ?? @storm flume

iron pike
#

@toxic thicket 100%

#

Don't be worried

toxic thicket
#

If it's hacked then also na

iron pike
#

Did you login your account in another device

#

Any other devices

toxic thicket
#

Yes with Twitter

iron pike
#

Gotta

#

This is not hack I am sure

toxic thicket
#

Then what is it

true latch
#

Just look at this

iron pike
#

It's a temporary glitche

true latch
#

It's soo stupid

#

We all got tapped one shot from 600m with an m7

storm flumeBOT
#

Hello, @true latch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

true latch
#

Yeah they will totally ban them

spring zephyr
#

Yes, it will. It can take some time.

toxic thicket
#

@iron pike but I don't know someone is changing my pubg email id

true latch
#

Since I started playing this game I reported many many many hackers and never got the notification

#

Take some time?

iron pike
#

@toxic thicket just chill bro

true latch
#

There are hackers playing form season 4

#

Literally stupid

storm flumeBOT
#

You can contact the customer service via the game settings, @toxic thicket. Refer to subpoint 5.3 in #faq for further instructions.

iron pike
#

@toxic thicket believe yourself

true latch
#

Just please go check the European leaderboard

#

All the conquerors are Arab hackers

#

And Saudi hackers

iron pike
#

@true latch yep to many hackers

toxic thicket
#

@iron pike I'm believing in my self but not in hacker

storm flumeBOT
#

Hello, @iron pike @true latch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

true latch
#

I'm tired of reporting people because it's pointless

iron pike
#

@toxic thicket LMAO 😂😂😂

toxic thicket
#

@iron pike but how you sure it's not hacked

polar marshBOT
#

@true latch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

iron pike
#

@toxic thicket me also faced same situation

crude escarp
#

@toxic thicket You get your account back. I went that way too. A few days

potent flint
#

When is season edning

#

Ending*

toxic thicket
#

And this id from Indonesia I searched the IP address

iron pike
#

8 sep@potent flint

urban relic
#

Hi

toxic thicket
#

@crude escarp really

lean ingot
urban relic
#

Any Moderator who can help me with something

polar marshBOT
#

@urban relic:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@iron pike @toxic thicket please move to the discussion channel #chat or #pubg-mobile

potent flint
#

@vagrant forum is 8 sep the wrong date?

iron pike
#

@urban relic I am not moderator... But I can help uh

#

@night cloak why

toxic thicket
#

@night cloak why

night cloak
#

Please don't use this channel for discussion, it's only for pubgm support

vagrant forum
#

8th September is the date for the update, not the season end.

potent flint
#

Ohh alr

vagrant forum
#

I'll tell you the date, give me a moment.

toxic thicket
#

Can my account wil back

#

@night cloak but I'm asking for hepl

#

Help@night cloak

night cloak
#

@toxic thicket please wait patiently here if you have asked your questions, it would be assisted by discord team as soon as they see it

vagrant forum
#

September 14th, @potent flint.

toxic thicket
#

@night cloak thanks bro uh are giving me hope 🥺🥺🥺

vagrant forum
#

Just wait till the next update. We cannot do anything about it.
@toxic thicket, it would be great if you can read that. ^

polar marshBOT
#

@velvet ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

iron pike
#

@vagrant forum patience is key of success

crude escarp
#

@toxic thicket it's just an error. Not hack.

iron pike
#

@crude escarp yep

vagrant forum
#

Please avoid giving information that you don't know about, @crude escarp @iron pike.

iron pike
#

@vagrant forum OK sorry

fading pawn
#

hi

#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fading pawn. Remember to read through #faq before asking questions in the support channels.

crude escarp
#

@vagrant forum ok

fading pawn
#

@crude escarp i need help

vagrant forum
#

Please state your issue, @fading pawn.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fading pawn. Remember to read through #faq before asking questions in the support channels.

tulip talon
#

I need someone spporter

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @tulip talon. Remember to read through #faq before asking questions in the support channels.

vagrant forum
#

State your issue, @tulip talon

storm flumeBOT
#

Your username does not comply with our community guidelines, @tulip talon. Feel free to request a different server nickname in compliance with #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

fading pawn
#

@vagrant forum i cant loggin in With My FB Acc whenever i try to loggin it says failed to loggin

velvet ridge
#

@toxic thicket it's just an error. Not hack.
@crude escarp seems only iOS users faced this problem

vagrant forum
#

Do a speed test and show me the results, @fading pawn.

fading pawn
#

net speed @vagrant forum

#

??

vagrant forum
#

Yes.

fading pawn
#

@vagrant forum Me and my all firned s rfacing same problem After 52 MB update

velvet ridge
#

@vagrant forum Me and my all firned s rfacing same problem After 52 MB update
@fading pawn man all ios users have similar problem. its bug

fading pawn
#

@vagrant forum

#

net speed is 2MB

crude escarp
#

@vagrant forum is there a port that needs to be opened for the game?

vagrant forum
#

That upload speed is very bad, try logging in on a different internet connection, @fading pawn.

fading pawn
#

@vagrant forum No bro my friends net speed is 6MB but he also Face same problem

#

@vagrant forum I am Sure That It not Net Problem

tulip talon
#

My second linked account has been hacked and the one who hacked the Twitter still have permission to enter my pubg account and I cant unlinked it

storm flumeBOT
#

You can contact the customer service via the game settings, @tulip talon. Refer to subpoint 5.3 in #faq for further instructions.

fading pawn
#

@vagrant forum Plz Answer

tulip talon
#

@vagrant forum

placid trench
#

@tulip talon

spring zephyr
#

@fading pawn Can you give a screenshot of what's happening?

fading pawn
#

Ye why not

spring zephyr
#

@tulip talon Contact in-game customer service, only they can help you regarding this.

winter forum
#

It lags a lot while using 6x and 8x on ipad

#

whyyyyyy

#

@spring zephyr

fading pawn
#

@spring zephyr

storm flumeBOT
#

Please refer to subpoint 4.9 in #faq for further information, @winter forum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

ivory estuary
#

I am not able to enter beta

storm flumeBOT
ivory estuary
#

Getting this while opening

spring zephyr
tulip talon
#

@spring zephyr I contact with customer services and I don't get help

ivory estuary
#

I had updated my game already

#

Still this notice was displayed

#

So i reinstalled the beta. And still this notice appears

median crater
#

@spring zephyr bro I need a help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @median crater. Remember to read through #faq before asking questions in the support channels.

brave wolf
#

We are all mobile players in our squad all enemy also mobile ?

median crater
#

@spring zephyr bro I have a issue on pubg

brave wolf
#

@median crater check pinned message of that channel

vagrant forum
#

Mobile/Tablet, @brave wolf

brave wolf
#

@vagrant forum Mobile

ivory estuary
#

Help!!

spring zephyr
#

1.0.1.14107 after in game update. Another fix is on the way. Please wait for it (That's nothing unusual in beta versions)
@ivory estuary ^

median crater
#

@spring zephyr I just wanted to about a glitch of my pubgm ,,where to report

ivory estuary
#

Thanks for the clarification.. will wait untill tomorrow

storm flumeBOT
#

Hello, @median crater!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

onyx cairn
#

Regarding PUBG MOBILE BETA:

Thank you for bringing the update issue to our awareness. The BETA Team is informed and is working on solutions. Please wait patiently for further information.

Update 6am UTC: An update will be pushed out in the next hours. Thank you for your patience.

tulip talon
#

@vagrant forum I contact with customer services and I don't get help

vagrant forum
#

What did they say?

rich vault
#

Fix this problem

onyx cairn
#

@spring zephyr pin please, will update it once we receive more information. ^^

brave wolf
fading pawn
cosmic moth
#

I also unable to update beta

tulip talon
#

@vagrant forum they say only can unlinked the account you join in and i have no permission to enter my another linked account because he has been hacked what did I can do in this situation

spring zephyr
#

@fading pawn Patiently wait for a response. pubgm_hidethepain

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @cosmic moth:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

vagrant forum
#

You will need to have access to one of the linked social media accounts, @tulip talon.

tulip talon
#

@vagrant forum I have permission to one of them

#

@vagrant forum when I unlinked the Twitter account the one he stole the account enter the game

vagrant forum
#

So currently only one account is linked to the game?

tulip talon
#

@vagrant forum no 2 account

storm flumeBOT
#

Please do not use languages other than English, @smoky tangle. Refer to #735483472432594994 for regional communities.

vagrant forum
#

Are you more comfortable with Arabic, @tulip talon?

cosmic moth
tulip talon
#

@vagrant forum yes

vagrant forum
pseudo eagle
#

@spring zephyr hi

vagrant forum
#

@tulip talon, join that one they can help you in Arabic.

polar marshBOT
#

@pseudo eagle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brave wolf
#

@smoky tangle Don't use offensive word!warned

vagrant forum
#

Don't bypass chat filters, @smoky tangle.

smoky tangle
#

Why I dont use

brave wolf
#

@smoky tangle Report on #old

storm flumeBOT
#

Hello, @smoky tangle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

smoky tangle
#

This happens every time

#

Timer of more than 3hr noice

brave wolf
#

@smoky tangle sorry for inconvenience .Report on #old .they will fix soon.

toxic thicket
#

Please help me

#

Is this account is hacked or what's happening with me

vagrant forum
#

An unauthorized person has accessed your game account, @toxic thicket.

serene sorrel
#

Hey can some one solve me this. Is There is PMSC 2020 happening ? There is literally a website for PMSC Registration .

tulip talon
#

@vagrant forum no any online supprter

#

In bulk mena

#

Bubg

toxic thicket
#

@vagrant forum yes

#

Please help neko@vagrant forum

#

What should I do @vagrant forum

spring zephyr
#

@toxic thicket Contact in-game customer service. Only they can help you with this issue.

toxic thicket
#

@spring zephyr I talked many time but they not responding

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @toxic thicket. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

outer trout
polar marshBOT
#

@outer trout:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

flat matrix
#

Not able to update PUBGM beta v1.0. When I click on update game automatically crash.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @flat matrix:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

toxic thicket
#

@storm flume no they didn't answer my questions if they answered that means they are working to recover the I'd

serene sorrel
#

Hey can some one solve me this. Is There is PMSC 2020 happening ? There is literally a website for PMSC Registration .
@serene sorrel .

bold sierra
#

Not getting in game update in pubg mobile beta version
And it's saying to update to the latest version in the loading screen

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @bold sierra @:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

mild robin
bold sierra
#

Please refer to this channel's pinned messages for further information, @bold sierra @:

▫️ Android: Click on the channel name and select Pins located at the top.
▫️ iOS: Click on the channel name and select Pinned Messages located at the bottom.
▫️ PC: Click on the pin icon located in the top-right of the channel.
@storm flume
Cannot understand what you r trying to say

spring zephyr
#

@bold sierraThe BETA Team is informed and is working on solutions. Please wait patiently for further information.

bold sierra
#

Ok

mild robin
#

@spring zephyr what Bout my issue?

spring zephyr
#

@mild robin Can you access your Facebook account?

mild robin
#

@spring zephyr yes its logged in my app and working.

spring zephyr
#

Check if PUBGM is linked from your FB's settings.

polar marshBOT
#

@cunning fjord:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@serene sorrel The registrations for Star challenge haven't started yet. The link you found is probably the old one.

serene sorrel
#

@serene sorrel The registrations for Star challenge haven't started yet. The link you found is probably the old one.
@spring zephyr okay

mild robin
#

@spring zephyr wdym. I have linked my account to my fb. ?

vagrant forum
#

Go over to facebook account settings and click on the Apps and websites option under the security settings, @mild robin. See if PUBG mobile is still active.

mild robin
#

Aight let me check and i will let you know

frozen horizon
#

I need emolutor support @spring zephyr

storm flumeBOT
mild robin
#

This is showing. My internet is obviously working. And nothing happnes when i click retry @vagrant forum

spring zephyr
#

Contact Facebook customer service for this suspicious

vagrant forum
#

Probably an issue from the side of Facebook.

mild robin
#

@spring zephyr any idea how to?

spring zephyr
mild robin
#

@spring zephyr Alright thank you for the help. Appreciate it. @vagrant forum

median current
#

Hi guys how can I unlink gmail plz

spring zephyr
#

@median current You can't

unkempt blade
#

I'm getting this message while playing "We have terminated your connection because of a data error with your client.". Can anyone help me?

median current
#

@spring zephyr they hacked me

storm flumeBOT
#

You can contact the customer service via the game settings, @median current. Refer to subpoint 5.3 in #faq for further instructions.

#

Please refer to subpoint 4.11 in #faq for further information, @unkempt blade. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

median current
#

Ok thanks

mild robin
#

Facebook is probably hacked or down. Any link connected to facebook is not working no customer support nothing.

spring zephyr
#

@mild robin Try changing your network connection and see if it works.

mild robin
#

@spring zephyr okay thank you.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Can someone help what to my account got hacked and i couldn't logged in to pubg

warm pilot
#

is there any req to play number of matches to get bonus challenge vouchers per week? @spring zephyr

spring zephyr
#

@night cloak You will have to wait for the new update or you can contact in-game customer service.

#

@warm pilot For queries about Bonus challenge, please ask in the Indian PUBGM discord server for better assistance. Link in #735483472432594994.

warm pilot
#

k

#

will call ya there

night cloak
#

Customer service are saying this

spring zephyr
#

Your social media account is hacked? Try recovering your social media account. Refer to #faq 2.8

night cloak
#

No i have changed my password everything
I can easily login to my fb account

#

But there is pubg login problem
#faq

vagrant forum
#

You will need to wait for the next update in order to log into your game account.

bold sierra
#

Bro i want to play payload 2.0
Many of them got the update

wraith brook
#

Patience

#

Boi

bold sierra
#

Bhkk

wraith brook
bold sierra
#

Payload 2.0 suspicious

tawny shoal
#

I just downloaded the beta version and it wont start

bold sierra
#

@tawny shoal aae yea acha hua

tawny shoal
#

Gets stuck on , UPDATE TO THE LATEST VERSION screen

bold sierra
#

@tawny shoal yes

#

Same with me

wraith brook
#

Move to another channel

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @bold sierra @tawny shoal:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

bold sierra
#

@wraith brook can you explain this

#

What he is trying to say

wraith brook
#

@bold sierra
Regarding PUBG MOBILE BETA:

Thank you for bringing the update issue to our awareness. The BETA Team is informed and is working on solutions. Please wait patiently for further information.

#

Easy read it ^^

bold sierra
#

@wraith brook ok brorip

#

🤯

warm vapor
spring zephyr
#

You can't recover guest accounts.

#

Make a new account and make sure to link it to a social media account this time.

molten coral
#

Why i am geting safety observation again and again after 1 week i am not using hack then how i get safety observation plzz help me

spring zephyr
#

You are put under the safety observation period if your account activity is suspicious, @molten coral . There's nothing we can help you with on that matter. If you are using any third party software's then I recommend you to uninstall those. Or if you have teamed up with cheaters in the past, do not do it again. For any further questions you may contact the in-game customer support.

warm vapor
#

@spring zephyr okay thanks

queen flicker
#

Rip

molten coral
#

@spring zephyr i try to contact but i didnot get andswer

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @molten coral. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

molten coral
#

Period end in 7 days but when ended i play one classic match and again i get safety observation what is the solution

spring zephyr
#

Patiently wait for their response.

wispy glade
#

I need help , I have been begging for help since 7 months from pubg team via email

#

Please someone help me

acoustic inlet
#

hi , i have idea to keep pubg mobile clean , i'm 100% sure if we do my idea we will enjoy in this game

hope one of the pubg moblie support contact me

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @acoustic inlet @wispy glade. Remember to read through #faq before asking questions in the support channels.

wispy glade
#

My account has been banned for 10 years and I have never used any illegal software or cheats or vpn , I have played since season 1 , I have season 2 RP and rare outfits I never hacked ever

polar marshBOT
#

@wispy glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

blissful glacier
#

@spring zephyr

#

@normal fulcrum

#

@celest shadow

#

@bold siren

#

@storm willow

normal fulcrum
#

@blissful glacier Stop

#

Mass ping is not allowed

#

Just state your issue and someone will help you @blissful glacier

trim shuttle
#

any mod..?

normal fulcrum
#

@trim shuttle Yes?

steady umbra
#

@blissful glacier it clearly shows in the video that when you were finishing the knocked bot you opened your 6X scope(reduced to 3x) and shot him, there was clearly no recoil while taking the bullets to finish him, it seems you were cheating

#

and No recoil could be even detected clearly when you were shooting at him,there was no bullet spread.

trim shuttle
#

@normal fulcrum is i have downloaded gameloop 7.1 beta is it safe..?

cyan cairn
#

I want a official room card for t3 t2 t3@polar marsh

storm flumeBOT
spring zephyr
normal fulcrum
#

@cyan cairn We don't provide such giveaways. If we do, it will be announced on #events

polar marshBOT
#

@blissful glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cyan cairn
#

@normal fulcrum its not giveways.
I am manager of blackops esports from bangladesh. I work for pubg mobile.
You guyz should help me to grow pubg mobile community

vagrant forum
cyan cairn
#

@vagrant forum its not commercial actually.
Its for Build a strong community..
And you guyz have to help me fir that

normal fulcrum
#

@cyan cairn You can make such request either through the link mentioned above or on FB official page of PUBG MOBILE Bangladesh

polar marshBOT
#

@past hedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cyan cairn
#

@normal fulcrum ok.. and how can I get official licence for my team?

normal fulcrum
#

Official license of what?

steady umbra
#

you said you were the manager of T2 and t3 tournaments in your region, you will have to apply for authorization , and you will be given the license

inland jay
polar marshBOT
#

@inland jay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Bring back zombie mode plz

steady umbra
#

you said you were the manager of T2 and t3 tournaments in your region, you will have to apply for authorization , and you will be given the license
@steady umbra @cyan cairn

normal fulcrum
#

@night cloak Feel free to provide suggestions and feedbacks in #old

warped parcel
normal fulcrum
#

@warped parcel Feel free to provide suggestions and feedbacks in #old

cyan cairn
#

I mean @steady umbra how can I apply for authorization

normal fulcrum
#

@cyan cairn For what?

steady umbra
#

@normal fulcrum conducting tournaments in his region

normal fulcrum
#

Let him answer

steady umbra
#

alright😳

warped parcel
#

@normal fulcrum done loads of time, filled survey. Loosing interest in the game now 😪

cyan cairn
#

@steady umbra yes tell me

warped parcel
#

No other apps have issue

normal fulcrum
#

Wait for the update to get it fixed @warped parcel. Should be fixed once v1.0 is released

warped parcel
#

Yes, it's the last hope

steady umbra
#

@cyan cairn @normal fulcrum he is the mod,he'll guide you

normal fulcrum
cyan cairn
#

@normal fulcrum Hlw. Please tell me how can I apply for authorization to arrange tournament in my region

charred zealot
#

When i am shooting the players don't get the damage entirely

steady umbra
#

make sure you have a stable ping

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

charred zealot
#

make sure you have a stable ping
@steady umbra i do , 30 ping .

#

I mean , it works now

#

But i have to know in case if it happends again

wraith brook
#

Maybe your connection gone unstable that time

brave wolf
#

Latest Beta link!

wraith brook
#

@brave wolf Pinned messages

#

No new beta suspicious

frigid depot
#

There is a new glitch you suddenly can't see your teammate in the field but only his mark is visiable and the distance from him too . It is solved by restarting the game . It happened to me 3 times on different occations. I don't know what causes it but i don't think its ping or internet issue.
Phone : Android samsung galaxy A51

brave wolf
#

@wraith brook 😭

wraith brook
#

@opaque cape WTH

brave wolf
#

@wraith brook Beta have trouble?

wraith brook
#

@brave wolf The update have some issues

brave wolf
#

@wraith brook oops!😭

vagrant forum
#

@frigid depot, please report that in #old. It would be great if you could attach screenshots/video along with it.

frigid depot
#

On slow mode 😑

civic parcel
polar marshBOT
#

@versed folio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

calm kelp
#

You guys @potent shuttle is a nice man

warped cloud
#

Just downloaded beta version 1.0.1 and it's saying download the latest version. What should I do guys please help rolling_eyes

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @warped cloud:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

lapis epoch
#

hello , i need little help.
any supporter ?

vagrant forum
#

State your issue.

polar marshBOT
#

@odd mica:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lapis epoch
#

i want to unlink or change the phone number ive linked to my account cuz i dont use it anymore.
i have all the other connected links but i want to change the phone number.

vagrant forum
#

You cannot change that as of now, @lapis epoch.

lapis epoch
#

any news of removing it soon?

stone wolf
#

salam how are u brothers

vagrant forum
#

There isn't any official information yet.

lapis epoch
#

thanks Neko

stone wolf
#

can anyone tell me about modification of game data run time means ?

polar marshBOT
#

@royal iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crisp turret
#

@stone wolf This gernally happens in pubg Mobile when the user manipulate the game folder during runtime.

If you could see any ss then i will able to answer more clearly

stone wolf
#

bro i got today

#

when i finish the match i got this modification of runtime game data

#

promise by god didnt do anything like third party apps and such other things

crisp turret
#

Please use the File Claim option when logging into the game if you would like to appeal your suspension @stone wolf

charred siren
#

Bonus reward shop hasn't resfreshed yet its been 3 weeks

stone wolf
#

@crisp turret bro i claim the file but nothing happens

crisp turret
#

@charred siren are you taking about India bonus challange rewards ? If yes then please continue with this topic in pubg mobile Indian discord server or the in-game customer service , they will able to help you in more efficient way . .

charred siren
#

Bro im from Pakistan and yes im talking about bonus challenge its no longer india bonus challenge

#

Correct me if im wrong

crisp turret
#

@stone wolf please wait patiently for their reply because it's only a unique way of support for this type of problem.

alpine brook
eternal merlin
#

@polar marsh @crisp turret
i am trying to ling my account to my Email, i was able to link the social account as like FB & twitter successfully. but i wanted to link to my Email as well but i couldn't. i do receive the ver CODE on Email and insert it but i still get the error.
i changed the language, reset the game, deleted cache, reinstall the game, changed the phone, tried from emulator on PC, i even gave my password to a friend but all the same. still dont get the box to enter the password of linking the account to my Email.

alpine brook
#

can u please try a different email?

eternal merlin
#

@alpine brook i did

night cloak
#

hi i am not able to login to my account via google play game id on tencent emulater please tell me how to solve this issue.

crisp turret
#

It may be because you send the one time password multiple times to the same email and you are adding wrong otp now.

Please try again after some time and wait patiently for receiving the code and don't send it again until you receive First .

eternal merlin
#

i tried Gmail and Hotmail@crisp turret @alpine brook

alpine brook
storm flumeBOT
spring zephyr
eternal merlin
#

i tried in few days, in weeks

#

still same

spring zephyr
#

@eternal merlin The Email lnking linking feature is currently in BETA, so you will experiece some bugs in it, try again after some time and report it in #old.

keen bay
#

Hey friends hope u all doing good!!
I need your help my fb acc were hacked and it has been disable permanently and my pubg acc were linked to fb account now m not able to connect with my oubg I dont care about my fb acc but I need my pubg acc back I have worked so much on my account thats all I have what should I do about it please assist me my RP is 90 I want to finish 100rp and need to push my rank what should i do

spare vault
#

Need help

night cloak
polar marshBOT
#

@spare vault:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @keen bay. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

alpine brook
#

@keen bay if you've another linked social media on your pubgm id, then you can access PUBGM account

night cloak
#

@keen bay You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

alpine brook
#

@night cloak how he can contact in game customer care, if he don't have access on account? 🤔

spring zephyr
#

If you have lost access to a social media account that is linked to you game account, PUBG MOBILE is unable to assist in recovering said access.
@night cloak@keen bay ^

keen bay
#

I have been using my personal fb acc for past 13 years they just disabled my acc without even reaching out or any thing that's y i don't need my fb acc back but I love my pung acc

night cloak
#

Ah right

alpine brook
#

@keen bay did you linked any other social media on PUBGM?
like gmail, twitter, apple id
etc