#questions | PUBG MOBILE | Page 974

hidden kindle Aug 13, 2020, 1:35 AM

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Why what's the problem regarding my profile picture

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Is just a game DP regarding my game character

vivid merlin Aug 13, 2020, 1:37 AM

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Your name and profile picture can start a controversial topic, in order to avoid such things from happening you were warned to change them, @hidden kindle

hidden kindle Aug 13, 2020, 1:38 AM

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Why @vivid merlin is it so?😂 My name is RBES- HITLER !whats controversial in this? Can u please explain me?

vivid merlin Aug 13, 2020, 1:39 AM

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The word hitler and your profile also display a swastika sign in it along with the character himself, @hidden kindle. Also for such questions please use #discord

hidden kindle Aug 13, 2020, 1:40 AM

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Swast@vivid merlin swastik sign means a sign of peace

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Ok I'll change it!
You guys are targeting unnecessarily

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I'm facing High Ping issues

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150ms+

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After that 3mb update

arctic lichen Aug 13, 2020, 1:44 AM

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📎 image0.png

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how does this work?

hidden kindle Aug 13, 2020, 1:44 AM

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Please forward it to PUbg mobile Team so this issue can be resolved

pliant verge Aug 13, 2020, 1:44 AM

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Do pubg know about players using esp?

celest shadow Aug 13, 2020, 1:47 AM

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Hello, @hidden kindle. If you have experienced higher ping than usual, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

PUBG MOBILE - Server Ping Issues Collection

PUBG MOBILE - Server Ping Issues Collection.

arctic lichen Aug 13, 2020, 1:47 AM

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........

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📎 image0.png

dull swift Aug 13, 2020, 1:47 AM

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So pro

celest shadow Aug 13, 2020, 1:47 AM

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@arctic lichen, it is based on overall rating and not just kill rating. The MVP goes to the player who has kills, revives, good loot, most heals, and et cetera.

arctic lichen Aug 13, 2020, 1:48 AM

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wait what

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but

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DaOpKiller had airdrop loot

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and our team mate

celest shadow Aug 13, 2020, 1:48 AM

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@pliant verge, the team behind it is surely aware of it. Refer to #news.

arctic lichen Aug 13, 2020, 1:48 AM

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had normal loot

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dosent make sense

dull swift Aug 13, 2020, 1:48 AM

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No mvp belongs the one handsome/pretty i sometimes got 18 kill but my teammate 10 kill mvp

arctic lichen Aug 13, 2020, 1:48 AM

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that was in livik

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im op in livik

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but i dont like erangel

dull swift Aug 13, 2020, 1:49 AM

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Handsome/pretty=MVP

celest shadow Aug 13, 2020, 1:49 AM

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He must've healed more than others, other criteria matters too.

arctic lichen Aug 13, 2020, 1:49 AM

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i prefer other maps

hidden kindle Aug 13, 2020, 1:50 AM

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@celest shadow would this survey work?

arctic lichen Aug 13, 2020, 1:52 AM

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aaa

winter forum Aug 13, 2020, 1:52 AM

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@celest shadow was pubg email linking feature was there one year back?

arctic lichen Aug 13, 2020, 1:52 AM

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who wants free popularity

celest shadow Aug 13, 2020, 1:53 AM

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Use #activities for that, @arctic lichen.

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@hidden kindle, feel free to fill in the survey regarding your ping issue, it would definitely help them investigate further into the issue.

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The email linking feature is new and it is on beta, @winter forum. Any issues involved with it will be addressed and improved.

winter forum Aug 13, 2020, 1:55 AM

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@celest shadow My id was hacked 4-5 mnths ago i lost access but i got it back immediately cause of 2 step verification i am worried if hacker have linked his email (4-5 mnths back)

celest shadow Aug 13, 2020, 1:55 AM

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Are you able to log into your PUBG MOBILE account?

winter forum Aug 13, 2020, 1:55 AM

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@celest shadow yes

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In my settings there is Link email and phone option available

celest shadow Aug 13, 2020, 1:56 AM

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You can check in your Settings if the email have been linked or not. Send a screenshot here.

winter forum Aug 13, 2020, 1:57 AM

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📎 Screenshot_2020-08-13-07-27-18-67_dac7cc7571c39b392df64923967cf7da.jpg

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this means no email/phone is linked till now right ?

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@celest shadow

celest shadow Aug 13, 2020, 1:58 AM

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That's correct, @winter forum. The unauthorised person did not linked his email yet. You are free to link your email if you want to.

winter forum Aug 13, 2020, 1:59 AM

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@celest shadow bro i am typed my verification code from email then i click ok it says incorrect password ? wtf

celest shadow Aug 13, 2020, 2:00 AM

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As I mentioned earlier, the email linking feature is still in beta and you are bound to face issues with it, @winter forum. If it does not work after several tries, wait for an update that address and improves the feature.

winter forum Aug 13, 2020, 2:00 AM

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@celest shadow ok thanks for help

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but no one have access to it right

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i mean no email has been linked till now

celest shadow Aug 13, 2020, 2:01 AM

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As far as I see, that would be a no. Keep your accounts safe and do not share your account details to any third-parties and to unknown websites, @winter forum.

winter forum Aug 13, 2020, 2:02 AM

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@celest shadow yes yes well yesterday i got pharaoh set 😂

celest shadow Aug 13, 2020, 2:02 AM

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Glad to hear that, @winter forum!

polar marshBOT Aug 13, 2020, 2:04 AM

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@leaden juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

eager gust Aug 13, 2020, 2:06 AM

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What do I do if I know about a new hack where can I report it

celest shadow Aug 13, 2020, 2:07 AM

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You may DM me regarding it, @eager gust.

buoyant wedge Aug 13, 2020, 2:11 AM

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@celest shadow I just got kill by hacker

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want me to give id

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I'm speta him rn

storm flumeBOT Aug 13, 2020, 2:13 AM

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Hello, @buoyant wedge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

arctic lichen Aug 13, 2020, 2:26 AM

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whyyyyyyy

📎 image0.png

desert pagoda Aug 13, 2020, 2:27 AM

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Hello i reach conqueror tier in season 11 and i didn’t get the frame

arctic lichen Aug 13, 2020, 2:27 AM

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😮

vital wraith Aug 13, 2020, 2:29 AM

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@desert pagoda did you get the title?

desert pagoda Aug 13, 2020, 2:30 AM

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Yes@vital wraith

vital wraith Aug 13, 2020, 2:30 AM

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@desert pagoda you needed to play 5 matches in conq for the frame

desert pagoda Aug 13, 2020, 2:31 AM

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Already I play

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5 games

vital wraith Aug 13, 2020, 2:31 AM

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Well that's the most likely reason that you didn't get the frame🤷

desert pagoda Aug 13, 2020, 2:32 AM

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I know about the 5 matches and I play still close the frame

vital wraith Aug 13, 2020, 2:33 AM

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Oh maybe you didn't collect it

desert pagoda Aug 13, 2020, 2:33 AM

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I don’t think so

dense gulch Aug 13, 2020, 2:37 AM

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@desert pagoda pls recheck and provide screenshot

vital wraith Aug 13, 2020, 2:37 AM

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@desert pagoda see play 5 matches then claim like the other rewards

📎 Screenshot_20200812-213444.png

dense gulch Aug 13, 2020, 2:38 AM

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You need to play 5 matches

vital wraith Aug 13, 2020, 2:38 AM

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@dense gulch yeah looks like he didn't claim looks like he thought it would come in mail like title and silver

dense gulch Aug 13, 2020, 2:38 AM

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It says 0/5

vital wraith Aug 13, 2020, 2:39 AM

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That's my SS lol

dense gulch Aug 13, 2020, 2:39 AM

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@vital wraith have fun

vital wraith Aug 13, 2020, 2:39 AM

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NadekoWhat

polar marshBOT Aug 13, 2020, 2:54 AM

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@craggy crest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

finite sandal Aug 13, 2020, 2:57 AM

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I send a player I'd playing with hacker with team up

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I have video

wraith brook Aug 13, 2020, 2:58 AM

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@finite sandal Report them in game or use the following link
http://cheater-report.pubgm.cc

slender roost Aug 13, 2020, 2:59 AM

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does anyone face lagging issue ?

finite sandal Aug 13, 2020, 2:59 AM

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Ok I

wraith brook Aug 13, 2020, 3:02 AM

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@slender roost Device ?

keen matrix Aug 13, 2020, 3:05 AM

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This guy's must B. a N

kindred flume Aug 13, 2020, 3:05 AM

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@onyx cairn so what have you done against hacker and cheating team in PMCO PAKISTAN. I haven't seen any action by @polar marsh ... please do something they are ruining PMCO PAKISTAN

keen matrix Aug 13, 2020, 3:05 AM

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B. A. N this guy

wraith brook Aug 13, 2020, 3:05 AM

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@keen matrix Report hackers in game only or use the following link
http://cheater-report.pubgm.cc

keen matrix Aug 13, 2020, 3:05 AM

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Ok

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Sorry

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But

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Kind of hard

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But I want that guy

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He is YouTuber but hacking

vagrant forum Aug 13, 2020, 3:07 AM

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YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @keen matrix

▫️ http://bit.ly/37Lgfbm

Google Docs

PUBG MOBILE - YouTube Channel Report

As of August 11, 48 603 videos have been removed from channels reported through this form.

keen matrix Aug 13, 2020, 3:07 AM

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Ok thks

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📎 Screenshot_2020-08-13-11-08-12-699_com.android.chrome.jpg

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Nvm maybe channel

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What is this mean

📎 Screenshot_2020-08-13-11-09-16-457_com.android.chrome.jpg

vagrant forum Aug 13, 2020, 3:10 AM

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They channel has been reported succesfully, @keen matrix. They will be looking into it.

keen matrix Aug 13, 2020, 3:10 AM

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I see other YT too

vagrant forum Aug 13, 2020, 3:10 AM

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You can report them through that link.

crimson void Aug 13, 2020, 3:10 AM

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Me gustaría reportar a un hacker, pero que realmente le hagan algo ya es cansado jugar y perder puntos por hackers hoy aterrize con mi squad en base militar y nos topamos un hacker que disparaba atravez de la pared y nos bajaron 43 puntos, ya no han ganas de jugar si siempre nos topamos con un hacker y bajamos de rango

celest shadow Aug 13, 2020, 3:10 AM

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Thank you for all the reports regarding PMCO Pakistan. The team actually reviews all your reports and is currently investigating all matches, @kindred flume.

storm flumeBOT Aug 13, 2020, 3:11 AM

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Please do not use languages other than English, @crimson void. Refer to #735483472432594994 for regional communities.

keen matrix Aug 13, 2020, 3:11 AM

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What?!

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Up there have a other languages

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Nvm

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Wait contributer?

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Wow

wraith brook Aug 13, 2020, 3:13 AM

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PubgmConfused

velvet quartz Aug 13, 2020, 3:13 AM

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Fix the game. Smh

📎 Screenshot_20200813-110235.png

night cloak Aug 13, 2020, 3:15 AM

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@velvet quartz #old

celest shadow Aug 13, 2020, 3:17 AM

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Thank you for the bug report, @velvet quartz.

velvet quartz Aug 13, 2020, 3:18 AM

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'\{•√•}/'

night cloak Aug 13, 2020, 3:18 AM

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What are bonus challenges? How do I do them? Please @mention me.

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@night cloak they’re a regional event. I’m pretty sure it’s India.

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@night cloak they’re a regional event. I’m pretty sure it’s India.
@night cloak oh I see thank you for your help, so I cant do them in North America?

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No you cannot.

velvet quartz Aug 13, 2020, 3:19 AM

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ASfacepalm

night cloak Aug 13, 2020, 3:20 AM

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No you cannot.
@night cloak awww shucks, well thank you for a quick and clear answer, have a good day.

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You too 👍

polar marshBOT Aug 13, 2020, 3:21 AM

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@plush wharf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

solid tree Aug 13, 2020, 3:22 AM

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Can we believe pubgshop.info for purchasing skins and rp

celest shadow Aug 13, 2020, 3:23 AM

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No, @solid tree. Those are not official sites and will scam you. Please purchase UC through the in-game store or Midasbuy (https://www.pubgmobile.com/pay).

solid tree Aug 13, 2020, 3:23 AM

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@celest shadow
Thank u

celest shadow Aug 13, 2020, 3:24 AM

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You are welcome, @solid tree. Good of you to ask before doing anything.

solid tree Aug 13, 2020, 3:31 AM

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Mm yea @celest shadow

finite sandal Aug 13, 2020, 3:36 AM

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How to report koren version player

night cloak Aug 13, 2020, 3:37 AM

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@finite sandal report them via in game.

finite sandal Aug 13, 2020, 3:41 AM

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Report in this site http://cheater-report.pubgm.cc which server select Asia or koren because the hacker playing in kr version

night cloak Aug 13, 2020, 3:41 AM

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@finite sandal we provide support for the global version of PUBGM.

finite sandal Aug 13, 2020, 3:42 AM

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But they playing in kr version

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So I can select koren server in server option in http://cheater-report.pubgm.cc in this site

glossy crypt Aug 13, 2020, 3:48 AM

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How do I disconnect my Google Play Game Account , because I already logged in through Email

storm flumeBOT Aug 13, 2020, 3:49 AM

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Please refer to subpoint #2.5 in #faq for further information, @glossy crypt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Aug 13, 2020, 3:50 AM

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I'll suggest to you keep a social media account linked with it, @glossy crypt As the email linking is currently in beta and||[rarely]|| could cause issues.

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So I can select koren server in server option in http://cheater-report.pubgm.cc in this site
@finite sandal That is just the server you play not the version of the game.

glossy crypt Aug 13, 2020, 3:51 AM

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No, I want to change my Google Play Acc. Because the one which I logged in through was not mine's

night cloak Aug 13, 2020, 3:52 AM

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GWlulurdTomStare

finite sandal Aug 13, 2020, 3:52 AM

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BINOD〆OPī
6719565731
This is I'd or name

night cloak Aug 13, 2020, 3:52 AM

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Report them via in game.

finite sandal Aug 13, 2020, 3:52 AM

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Playing all match with hacker

night cloak Aug 13, 2020, 3:53 AM

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You can provide additional evidences to the in game customer service.

finite sandal Aug 13, 2020, 3:53 AM

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Ok

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Please ban this player🙏

night cloak Aug 13, 2020, 3:57 AM

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@night cloak for that guy unlinking there social media from my understanding you have too have two social media’s connected to unlink one so he can’t unlink.

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Email isn’t classed as a social media.

steep herald Aug 13, 2020, 3:58 AM

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How to fix it. I've tried changing the time. I tried using VPN. I've tried clearing the cache. I've tried reinstalling the game. None of them works

📎 050f3a7f67b7dc46.png

pastel atlas Aug 13, 2020, 3:59 AM

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@steep herald try to get a better connection

night cloak Aug 13, 2020, 3:59 AM

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@night cloak I believe the bot message give him the actual answer.

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@steep herald is that on Emulator ??

steep herald Aug 13, 2020, 3:59 AM

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Yes

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And this is not beta

storm flumeBOT Aug 13, 2020, 3:59 AM

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You can now access #emulator-chat and #emulator-support, @steep herald. Revert this at any time by sending .emulator in #481204134859505684.

sterile pasture Aug 13, 2020, 4:01 AM

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📎 Screenshot_2020-08-12-19-49-40-03_dac7cc7571c39b392df64923967cf7da.jpg

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Guy's report him...he is a hacker

storm flumeBOT Aug 13, 2020, 4:01 AM

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Hello, @sterile pasture!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Aug 13, 2020, 4:06 AM

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@sterile pasture okay bro

sterile pasture Aug 13, 2020, 4:07 AM

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Thank you brother

livid plover Aug 13, 2020, 4:10 AM

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sorry to bother but i came here to ask something

alpine brook Aug 13, 2020, 4:10 AM

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@livid plover Post your issue please

polar marshBOT Aug 13, 2020, 4:11 AM

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@livid plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dawn nymph Aug 13, 2020, 4:15 AM

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How many slots the specatate tab have?

spring zephyr Aug 13, 2020, 4:15 AM

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dawn nymph Aug 13, 2020, 4:16 AM

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is it possible that more player can be in the spetate tab?

night cloak Aug 13, 2020, 4:17 AM

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You can suggest it in #old @dawn nymph

dawn nymph Aug 13, 2020, 4:17 AM

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@night cloak i am asking

night cloak Aug 13, 2020, 4:18 AM

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@finite sandal no links.

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@dawn nymph of course it’s possible just suggest it in #old.

dawn nymph Aug 13, 2020, 4:18 AM

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ok

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please answer my question

alpine brook Aug 13, 2020, 4:22 AM

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How we see more then 2 players view in pubg mobile scrims/tournaments?
Is it power of advanced room card or something?
@spring zephyr

vagrant forum Aug 13, 2020, 4:22 AM

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As of now, no, @dawn nymph.

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Tournament rooms are different so they have way more spectating slots, @alpine brook.

dawn nymph Aug 13, 2020, 4:23 AM

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How do you get tournament room?

vagrant forum Aug 13, 2020, 4:23 AM

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You will have to apply for it I think

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A mod will help you with that.

dawn nymph Aug 13, 2020, 4:24 AM

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ok thanks @vagrant forum

celest shadow Aug 13, 2020, 4:24 AM

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If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license: https://www.pubgmobile.com/cp/a20191127sssq/index.shtml, @dawn nymph.

dawn nymph Aug 13, 2020, 4:24 AM

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thanks @celest shadow

storm willow Aug 13, 2020, 4:24 AM

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@dawn nymph it’s for official purpose, but

If you are organising a large tournament with a lot of engagement, feel free to request for official help by emailing pubgmobile_business@tencent.com.

tepid stratus Aug 13, 2020, 4:25 AM

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KR version have 10 spectator slot Yaay

austere wigeon Aug 13, 2020, 4:28 AM

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I discovered a site that’s openly selling pubgm hacks how to report that site?

celest shadow Aug 13, 2020, 4:28 AM

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Feel free to DM me the link, @austere wigeon.

austere wigeon Aug 13, 2020, 4:28 AM

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Feel free to DM me the link, @austere wigeon.
@celest shadow doing now

patent jasper Aug 13, 2020, 4:29 AM

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When I opened game it show match server did not respond.

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@tepid stratus
Even others application work very well and it shows speed of 1mbs

wraith brook Aug 13, 2020, 4:31 AM

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@patent jasper Can I get a ss of speed test here ?

storm flumeBOT Aug 13, 2020, 4:31 AM

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Please refer to subpoint 4.5 in #faq for further information, @patent jasper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dawn nymph Aug 13, 2020, 4:36 AM

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@storm willow Thanks for help

gentle summit Aug 13, 2020, 4:48 AM

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from last four weeks shop didnt refresh pubg devs sucks

📎 Screenshot_2020-08-13-10-16-00-574_com.tencent.ig.jpg

night cloak Aug 13, 2020, 4:49 AM

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@gentle summit Please contact the Indian server.

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@gentle summit you can find the Indian server in #735483472432594994.

gentle summit Aug 13, 2020, 4:55 AM

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indian managements says that dont ask them about bonus shop issue

night cloak Aug 13, 2020, 4:55 AM

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📎 Screenshot_20200813-101636.jpg

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Please help

spring zephyr Aug 13, 2020, 4:55 AM

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@gentle summit Contact in-game CS, then. GWsetmyxPeepoWeird

night cloak Aug 13, 2020, 4:55 AM

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I am not able to loggin with my new Android phone

spring zephyr Aug 13, 2020, 4:56 AM

#

@night cloak Try again after some time, make sure that you have a stable internet connection.

night cloak Aug 13, 2020, 4:56 AM

#

As i created my pubg id on gamecentre of IOS

gentle summit Aug 13, 2020, 4:56 AM

#

@spring zephyr then what the hell indian management doing

night cloak Aug 13, 2020, 4:56 AM

#

Yes i have trying since 1 week

#

It shows the same error

magic sapphire Aug 13, 2020, 4:57 AM

#

I can’t login my account 😫 how to solve this

📎 image0.png

storm flumeBOT Aug 13, 2020, 4:57 AM

#

You can contact the customer service via the game settings, @gentle summit. Refer to subpoint 5.3 in #faq for further instructions.

#

You can contact the customer service via the game settings, @magic sapphire. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Aug 13, 2020, 4:59 AM

#

Hello i am not being able to login my account

#

Please help

#

📎 Screenshot_20200813-101636.jpg

mortal berry Aug 13, 2020, 4:59 AM

#

How to unlink email

spring zephyr Aug 13, 2020, 4:59 AM

#

@night cloak Try again after some time, make sure that you have a stable internet connection.

#

@mortal berry You can't.

magic sapphire Aug 13, 2020, 5:00 AM

#

I can’t login my pubg mobile please solve and in the screen showing me like this - Account has been logged in with a newer version of the game. Please update to the newest version”. #questions

night cloak Aug 13, 2020, 5:00 AM

#

I have switched from IOS To Android

storm flumeBOT Aug 13, 2020, 5:00 AM

#

Please refer to subpoint 2.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr Aug 13, 2020, 5:00 AM

#

@magic sapphire Contact in-game CS for your issue.

mortal berry Aug 13, 2020, 5:00 AM

#

@spring zephyr I’m lost my email

spring zephyr Aug 13, 2020, 5:01 AM

#

@mortal berry Unfortunately, there is no way that you can unlink your email at this moment.

polar marshBOT Aug 13, 2020, 5:01 AM

#

@cyan sundial:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

magic sapphire Aug 13, 2020, 5:01 AM

#

How how to contact with pubg support and I can’t login my account #questions

storm flumeBOT Aug 13, 2020, 5:02 AM

#

You can contact the customer service via the game settings, @magic sapphire. Refer to subpoint 5.3 in #faq for further instructions.

magic sapphire Aug 13, 2020, 5:02 AM

#

Why Account has been logged in with a newer version of the game. Please update to the newest version”.

spring zephyr Aug 13, 2020, 5:03 AM

#

@magic sapphire Conatact in-game CS for that. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Aug 13, 2020, 5:03 AM

#

I am not recieving verification code for login on my pubgmobile

#

Please help

#

You need to wait for a future update,@magic sapphire make sure no third party has access to your account and Download the game from official stores. For further Contact in game customer service, avoid repeating the same question in here.

magic sapphire Aug 13, 2020, 5:04 AM

#

“Account has been logged in with a newer version of the game. Please update to the newest version”. Showing this please solve this

night cloak Aug 13, 2020, 5:04 AM

#

@night cloak The email linking feature is still in beta so you may face some issues, try doing later.

balmy shadow Aug 13, 2020, 5:07 AM

#

Hello pubg support

storm flumeBOT Aug 13, 2020, 5:07 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @balmy shadow. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Aug 13, 2020, 5:08 AM

#

@balmy shadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

alpine brook Aug 13, 2020, 5:09 AM

#

@balmy shadow Does you ever use any gfx? try to remove it & reinstall pubgm again.

polar marshBOT Aug 13, 2020, 5:09 AM

#

@radiant dirge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 13, 2020, 5:13 AM

#

Hello

wraith brook Aug 13, 2020, 5:16 AM

#

@night cloak Any problem buddy ?

night cloak Aug 13, 2020, 5:16 AM

#

Yes

#

How does it work? Should i write it here?

storm flumeBOT Aug 13, 2020, 5:16 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak Aug 13, 2020, 5:17 AM

#

One guy came in our room after we invited him. After i kicked him out the room he was still able to talk and listen to our conversation.. i cant see his character and i cant kick him... how does he do that? Is this legal?

tepid stratus Aug 13, 2020, 5:19 AM

#

@night cloak Maybe its a bug you can report it in #old

wraith brook Aug 13, 2020, 5:20 AM

#

Hmm it's a common bug

#

Report

night cloak Aug 13, 2020, 5:20 AM

#

Ok thanks

timber urchin Aug 13, 2020, 5:33 AM

#

Items in indian bonus challenge has not been refreshed,so please check
Thank you

tepid stratus Aug 13, 2020, 5:34 AM

#

@timber urchin Report this on Indian Discord server

mortal pecan Aug 13, 2020, 5:34 AM

#

PLEASE pubg is shouwing limitations to indian server
why they are not bring many events
guys just 75 % of the of the pubg players are in india
but they are treating us not good
just 3 days whole india pubg strike
and they will know our value

limpid socket Aug 13, 2020, 5:35 AM

#

Use #old

timber urchin Aug 13, 2020, 5:35 AM

#

@tepid stratus can you
provide me a link discord server link please

tepid stratus Aug 13, 2020, 5:35 AM

#

@timber urchin check #735483472432594994

sour socket Aug 13, 2020, 5:39 AM

#

@mortal pecan what do you mean bro?

alpine brook Aug 13, 2020, 5:41 AM

#

@mortal pecan You may ask this on PUBG Mobile india server
Check #735483472432594994 for server link

mortal pecan Aug 13, 2020, 5:47 AM

#

U can see many good events not in India where we can get rename card outfits character cards many more

alpine brook Aug 13, 2020, 5:51 AM

#

@mortal pecan Read my post again. Every region has different events. Ask/suggest on indian discord server.

eternal cobalt Aug 13, 2020, 5:52 AM

#

Bruh I’m lagging in 60ms

#

It’s so irritating

alpine brook Aug 13, 2020, 5:54 AM

#

Maybe you're facing frame drop or render lag. Try a little bit lower fps/graphics (if your device can't handle higher one)

alpine wyvern Aug 13, 2020, 5:54 AM

#

@eternal cobalt i think its your device problem

eternal cobalt Aug 13, 2020, 5:54 AM

#

iPad

#

Bruh

#

I play a video on YT 1080p loads perfectly fine

night cloak Aug 13, 2020, 5:54 AM

#

Is there any difference in damage of guns in tdm match and classic match?

tepid stratus Aug 13, 2020, 5:55 AM

#

@night cloak yes

alpine wyvern Aug 13, 2020, 5:55 AM

#

@night cloak yes

night cloak Aug 13, 2020, 5:56 AM

#

@tepid stratus @alpine wyvern @alpine brook Where to check the damage of guns fire rate of classic matches

alpine brook Aug 13, 2020, 5:56 AM

#

@eternal cobalt Try play Smooth Extreme & Do a routine repair. If it happens again, post on #old

alpine wyvern Aug 13, 2020, 5:56 AM

#

@eternal cobalt whats your graphic settings?

eternal cobalt Aug 13, 2020, 5:56 AM

#

My iPad is 5th gen supports till 30fps

tepid stratus Aug 13, 2020, 5:56 AM

#

@night cloak from firearms

eternal cobalt Aug 13, 2020, 5:56 AM

#

I play on smooth

alpine wyvern Aug 13, 2020, 5:56 AM

#

@eternal cobalt fps?

eternal cobalt Aug 13, 2020, 5:57 AM

#

3p

#

3

#

30

alpine wyvern Aug 13, 2020, 5:57 AM

#

@eternal cobalt that you are using bro

eternal cobalt Aug 13, 2020, 5:57 AM

#

Wdym

alpine brook Aug 13, 2020, 5:57 AM

#

You're facing frame drop because your device can't handle 30fps properly

tepid stratus Aug 13, 2020, 5:57 AM

#

@eternal cobalt you'll face lag in 30fps bruh Yaay

eternal cobalt Aug 13, 2020, 5:57 AM

#

Yup but before season 13 I used to bet no frame drops

#

But after 13 complete trash

tepid stratus Aug 13, 2020, 5:58 AM

#

Try to play on smooth extreme if your device support it

eternal cobalt Aug 13, 2020, 5:58 AM

#

Nope

#

High

alpine wyvern Aug 13, 2020, 5:58 AM

#

@eternal cobalt try with low fps

alpine brook Aug 13, 2020, 5:58 AM

#

Your device getting older day by day & loosing it's performance also.

eternal cobalt Aug 13, 2020, 5:59 AM

#

laugh

#

Rip me

alpine wyvern Aug 13, 2020, 5:59 AM

#

How to become staff ?

storm flumeBOT Aug 13, 2020, 5:59 AM

#

Please refer to subpoint 6.2 in #faq for further information, @alpine wyvern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Aug 13, 2020, 5:59 AM

#

@tepid stratus where is firearm option in game i couldn't find it

alpine brook Aug 13, 2020, 5:59 AM

#

For more discussion, i'll suggest #pubg-mobile

eternal cobalt Aug 13, 2020, 5:59 AM

#

But why the lag in 60ms though

alpine brook Aug 13, 2020, 6:00 AM

#

@eternal cobalt Because it's not internet issue. It's device performance issue.

polar marshBOT Aug 13, 2020, 6:00 AM

#

@velvet cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 13, 2020, 6:00 AM

#

Does anyone know where is firearms option in game 🤔🤔

eternal cobalt Aug 13, 2020, 6:01 AM

#

Ms in game depends on device too?

alpine brook Aug 13, 2020, 6:01 AM

#

@eternal cobalt It depend on internet stability.

eternal cobalt Aug 13, 2020, 6:01 AM

#

Net is good

#

Game is trash

alpine brook Aug 13, 2020, 6:02 AM

#

ms & frame drop both are different issue. For more discussion use #pubg-mobile

prisma heron Aug 13, 2020, 6:02 AM

#

@alpine brook who is this admin 😂

iron basin Aug 13, 2020, 6:03 AM

#

Jio users in india are getting 150+ ping ingame while it's normal for airtel.
What's the issue.
Its been a week

eternal cobalt Aug 13, 2020, 6:04 AM

#

Trash game bro

celest shadow Aug 13, 2020, 6:04 AM

#

You can check weapon statistics in the TDM Loadout section, @night cloak.

alpine brook Aug 13, 2020, 6:04 AM

#

Post feedback on #old

User id :-
Device :-
Country :-
Data type :-

@iron basin

green wolf Aug 13, 2020, 6:05 AM

#

Can any one tell when the crew challenge will start

iron basin Aug 13, 2020, 6:05 AM

#

Post feedback on #old

User id :-
Device :-
Country :-
Data type :-

@iron basin
@alpine brook this thing doesn't works did this before too

night cloak Aug 13, 2020, 6:05 AM

#

@celest shadow but damage of guns in tdm and classic matches are different, how to check weapons stats for classic matches

tepid stratus Aug 13, 2020, 6:07 AM

#

@night cloak google it huh

night cloak Aug 13, 2020, 6:07 AM

#

@night cloak u can check it in load out actually

#

Also ya damage is almost same the thing which makes difference is xt and bullet velocity

#

@tepid stratus is there any in game option to check weapon stats for classic matches🤔

tepid stratus Aug 13, 2020, 6:08 AM

#

@night cloak Armory option is used to be there

#

But you can check from loadout now

alpine brook Aug 13, 2020, 6:09 AM

#

@night cloak You can check it from loadout. It shows the actual power. Not the higher one we got in tdm.

tepid stratus Aug 13, 2020, 6:09 AM

#

Just difference is you need 120damage in tdm and 100 for classic to kill enemy

green wolf Aug 13, 2020, 6:09 AM

#

When the crew challenge will start ??

night cloak Aug 13, 2020, 6:09 AM

#

@tepid stratus @alpine brook @tepid stratus ohk, thanks

green wolf Aug 13, 2020, 6:10 AM

#

When the crew challenge will start @polar marsh

tepid stratus Aug 13, 2020, 6:11 AM

#

@green wolf No exact date

green wolf Aug 13, 2020, 6:11 AM

#

Can you tell approximately @tepid stratus

eternal cobalt Aug 13, 2020, 6:12 AM

#

60ms lag huh

tepid stratus Aug 13, 2020, 6:12 AM

#

@green wolf Crew challenge start in every 2/3 month's

peak topaz Aug 13, 2020, 6:13 AM

#

Please remove the limit of purchase of room card in clan shop

alpine brook Aug 13, 2020, 6:13 AM

#

@peak topaz #old

peak topaz Aug 13, 2020, 6:13 AM

#

We can only buy 1 card in 10 days

#

That is not a bug right?

alpine brook Aug 13, 2020, 6:13 AM

#

Feedback tho

peak topaz Aug 13, 2020, 6:13 AM

#

It is a request

#

Ok

tepid stratus Aug 13, 2020, 6:13 AM

#

@peak topaz yes its not a bug huh

#

You can give your feedback in #old

polar marshBOT Aug 13, 2020, 6:20 AM

#

@onyx lark:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

merry kiln Aug 13, 2020, 6:20 AM

#

Trash game full of bugs

torn folio Aug 13, 2020, 6:24 AM

#

@alpine brook I have edited it

#

Someone make me a content creator

#

I made about 30 videos on PUBG MOBILE

#

Come on

whole marsh Aug 13, 2020, 6:26 AM

#

Can I unlink my facebook and email from my pubg account?

torn folio Aug 13, 2020, 6:26 AM

#

Anyone the4

#

There*

tepid stratus Aug 13, 2020, 6:27 AM

#

@whole marsh You can unlink one social media account

whole marsh Aug 13, 2020, 6:27 AM

#

So would I not be able to unlink my email?

tepid stratus Aug 13, 2020, 6:28 AM

#

@whole marsh Play games?

#

Or linked E-mail?

whole marsh Aug 13, 2020, 6:29 AM

#

Linked E-mail

tepid stratus Aug 13, 2020, 6:30 AM

#

@whole marsh You can't unlink E-mail

bleak locust Aug 13, 2020, 6:30 AM

#

What happened see!!!

📎 117176669_325970808601977_7641085457107145308_n.mp4

whole marsh Aug 13, 2020, 6:30 AM

#

Will it come in the future since I know that right now linking email is still new

gritty glade Aug 13, 2020, 6:31 AM

#

What Is Spawn Island Broadcast / ON - OFF. feature In SETTINGS > BASIC
?

safe umbra Aug 13, 2020, 6:31 AM

#

Is MidasBuy A Trusted Site?

tepid stratus Aug 13, 2020, 6:31 AM

#

@whole marsh The email linking is in Beta so you'll face some issues.

whole marsh Aug 13, 2020, 6:32 AM

#

Ok thanks

spring zephyr Aug 13, 2020, 6:32 AM

#

@safe umbra Yes, it is. https://www.pubgmobile.com/pay

safe umbra Aug 13, 2020, 6:32 AM

#

alright Thank you

storm flumeBOT Aug 13, 2020, 6:32 AM

#

Hello, @bleak locust!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

wicked latch Aug 13, 2020, 6:37 AM

#

My PUBG Mobile ID: 5210146218, daily my 25 uc auto deducted i reported it to customer service but no response WTF

#

Please help

#

Daily my 25 Uc from subscription was deducted

#

& my royal pass 600 uc

polar marshBOT Aug 13, 2020, 6:38 AM

#

@lethal elm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Aug 13, 2020, 6:38 AM

#

You can contact the customer service via the game settings, @wicked latch. Refer to subpoint 5.3 in #faq for further instructions.

wicked latch Aug 13, 2020, 6:39 AM

#

I already contacted 10 day ago but no response

spring zephyr Aug 13, 2020, 6:39 AM

#

@wicked latch Wait patiently for their response.

wicked latch Aug 13, 2020, 6:39 AM

#

Total 800-900 uc Deducted till now

storm flumeBOT Aug 13, 2020, 6:39 AM

#

Please refer to subpoint 5.4 in #faq for further information, @wicked latch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

strong lily Aug 13, 2020, 6:40 AM

#

Hi Team,

Need urgent help in getting my 475 UC back. 475 uc deducted for 3rd portable closet which I don't want. By mistake I clicked on it by thinking it's being purchased by BP only like 2nd closet not by uc. It's my humble request to refund my 475 UC, as I don't want 3rd closet. Please help me on an urgent basis.
My pubg id - 5135123113

tepid stratus Aug 13, 2020, 6:41 AM

#

@strong lily Uc is not refundable huh

#

@waxen dome keep eyes on #events

#

@waxen dome Don't spam

spring zephyr Aug 13, 2020, 6:42 AM

#

@waxen dome There are no giveaways at this moment, keep an eye on #events.

gritty glade Aug 13, 2020, 6:43 AM

#

Hey, Guys anyone please help to find out this emote of which season? And rank

📎 IMG_20200813_121252.jpg

tight surge Aug 13, 2020, 6:44 AM

#

How to fix DNS error i mean data client error in ios?

night cloak Aug 13, 2020, 6:44 AM

#

Man can u see that black line?

📎 Screenrecorder-2020-08-12-18-02-43-114.mp4

#

Hmm is it a bug?

spring zephyr Aug 13, 2020, 6:46 AM

#

@night cloak Seems like a visual bug, try repairing the game, it should fix it. If not, please do report it in the #old channel.

night cloak Aug 13, 2020, 6:46 AM

#

Tried repair lemme report

#

👀

shy tide Aug 13, 2020, 6:48 AM

#

Hey.. i listen zombie mode is coming in next update..
Is it true... ???

spring zephyr Aug 13, 2020, 6:50 AM

#

@shy tide No info about it, keep an eye on #news.

strong lily Aug 13, 2020, 6:52 AM

#

Hi Team,

Need urgent help in getting my 475 UC back. 475 uc deducted for 3rd portable closet which I don't want. By mistake I clicked on it by thinking it's being purchased by BP only like 2nd closet not by uc. It's my humble request to refund my 475 UC, as I don't want 3rd closet. Please help me on an urgent basis.
My pubg id - 5135123113

spring zephyr Aug 13, 2020, 6:52 AM

#

@strong lily There are no refunds. It was you who spent the UC.

strong lily Aug 13, 2020, 6:53 AM

#

@spring zephyr That is what I have written it's me only but by mistake

spring zephyr Aug 13, 2020, 6:53 AM

#

Unfortunately, you can't do anything about that.

strong lily Aug 13, 2020, 6:54 AM

#

I know that's why trying to reach Pubg official guys if they can help

storm flumeBOT Aug 13, 2020, 6:54 AM

#

You can contact the customer service via the game settings, @strong lily. Refer to subpoint 5.3 in #faq for further instructions.

tepid stratus Aug 13, 2020, 6:55 AM

#

@strong lily Uc is not refundable try to undedatand

strong lily Aug 13, 2020, 6:56 AM

#

@tepid stratus portable closet I don't need . Is there any way for those uc I can get anything else?

tepid stratus Aug 13, 2020, 6:57 AM

#

@strong lily No

strong lily Aug 13, 2020, 6:58 AM

#

@waxen dome just get your message deletion concern resolved. Don't try to be administrator

#

@tepid stratus ok. Thanks

tepid stratus Aug 13, 2020, 6:59 AM

#

@waxen dome @strong lily please move to #pubg-mobile/ #chat for discussion

hasty violet Aug 13, 2020, 7:00 AM

#

Please PUBGM team support me my id got hacked pls help me

spring zephyr Aug 13, 2020, 7:00 AM

#

@hasty violet Can you still access your PUBGM account?

tepid stratus Aug 13, 2020, 7:00 AM

#

@hasty violet Contact in game customer service

hasty violet Aug 13, 2020, 7:01 AM

#

I tried all things but no support from pubg mobile

#

My id level 71 and season 14 ace4star

spring zephyr Aug 13, 2020, 7:01 AM

#

@hasty violet Can you still access your PUBGM account?

hasty violet Aug 13, 2020, 7:01 AM

#

@spring zephyr no

storm flumeBOT Aug 13, 2020, 7:02 AM

#

Please refer to subpoint 2.8 in #faq for further information, @hasty violet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

serene bear Aug 13, 2020, 7:02 AM

#

i will support pubg with everything i have got Op

naive garden Aug 13, 2020, 7:04 AM

#

I need help

storm flumeBOT Aug 13, 2020, 7:04 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @naive garden. Remember to read through #faq before asking questions in the support channels.

naive garden Aug 13, 2020, 7:04 AM

#

Any mods

tepid stratus Aug 13, 2020, 7:04 AM

#

@naive garden Just ask your question huh

naive garden Aug 13, 2020, 7:05 AM

#

My acc was facing the bug “logged into a newer version of the game” for a few days now

#

Out of desperation I tried again today

polar marshBOT Aug 13, 2020, 7:05 AM

#

@naive garden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@wide crescent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

severe phoenix Aug 13, 2020, 7:10 AM

#

@trim rampart when will crew challenge start plz tell

tepid stratus Aug 13, 2020, 7:11 AM

#

@severe phoenix No exact date

severe phoenix Aug 13, 2020, 7:11 AM

#

ohh thanks for reaply

spring zephyr Aug 13, 2020, 7:12 AM

#

@waxen dome Move to a discussion channel.

honest scroll Aug 13, 2020, 7:12 AM

#

How can register our crew someone tell me

vivid field Aug 13, 2020, 7:12 AM

#

Pls tell me when crew challenge will come?

spring zephyr Aug 13, 2020, 7:13 AM

#

@vivid field No info about that.

vivid field Aug 13, 2020, 7:13 AM

#

Ok

honest scroll Aug 13, 2020, 7:13 AM

#

How to register the crew?

mint eagle Aug 13, 2020, 7:20 AM

#

What to do if your pubg account got hacked?

steep stump Aug 13, 2020, 7:20 AM

#

Pubg creshe on Android devices

tepid stratus Aug 13, 2020, 7:21 AM

#

@mint eagle Contact in game support

mint eagle Aug 13, 2020, 7:21 AM

#

I been trying to contact pubg customer care through game and ultimately get replied by bot only

tepid stratus Aug 13, 2020, 7:21 AM

#

@vivid sparrow Move to #clans

mint eagle Aug 13, 2020, 7:21 AM

#

@mint eagle Contact in gamr support
@tepid stratus well always get replied by bot

#

How to get in touch with real person?

storm flumeBOT Aug 13, 2020, 7:21 AM

#

Please refer to subpoint 4.7 in #faq for further information, @steep stump. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tepid stratus Aug 13, 2020, 7:22 AM

#

They will respond wait patiently

frosty gull Aug 13, 2020, 7:23 AM

#

when will be ping problem resolved?

onyx cairn Aug 13, 2020, 7:27 AM

#

@median patio how may I be of assistance?

exotic cedar Aug 13, 2020, 7:29 AM

#

@onyx cairn I have found bug in fpp and I have video for that, but I don't know why I can't send here

night cloak Aug 13, 2020, 7:30 AM

#

Mera prime plus members sif fail but my gamil 430 Minas. Plzz help

frosty gull Aug 13, 2020, 7:30 AM

#

very high ping in customs as well as in normal classics in Asia region 150ms+
Since after that 3mb update!
Resolve this issue over 100+ reports i have made in-game but still the issue is same! i have filled the survey form 5 times ..it is very irritating

onyx cairn Aug 13, 2020, 7:30 AM

#

Please report it into #old, @exotic cedar

exotic cedar Aug 13, 2020, 7:30 AM

#

@onyx cairn I cannot upload that video anywhere

night cloak Aug 13, 2020, 7:30 AM

#

Plzz help me

#

Pubg

onyx cairn Aug 13, 2020, 7:30 AM

#

You can use YouTube.

spring zephyr Aug 13, 2020, 7:30 AM

#

@frosty gull Fill this survey if you're facing ping issues
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

PUBG MOBILE - Server Ping Issues Collection

PUBG MOBILE - Server Ping Issues Collection.

#

@night cloak English please.

waxen yarrow Aug 13, 2020, 7:31 AM

#

Can anyone send me the link of pubgm india server

spring zephyr Aug 13, 2020, 7:31 AM

#

@waxen yarrow in #735483472432594994

exotic cedar Aug 13, 2020, 7:31 AM

#

@onyx cairn how to use YouTube, I upload on my channel ?

onyx cairn Aug 13, 2020, 7:31 AM

#

checkyes

waxen yarrow Aug 13, 2020, 7:32 AM

#

@spring zephyr thank you

frosty gull Aug 13, 2020, 7:33 AM

#

@spring zephyr i have filled the form 5 times

#

📎 Screenshot_20200813-130303.jpg 📎 Screenshot_20200813-130118.jpg

#

my internet wifi speed is 15 mbps

spring zephyr Aug 13, 2020, 7:34 AM

#

@frosty gull If you have already filled the form, please wait patiently, if it's an issue from the server's side, then it will get fixed. If not, contact your ISP regarding this.

onyx cairn Aug 13, 2020, 7:34 AM

#

Data speed is not data rate.

frosty gull Aug 13, 2020, 7:36 AM

#

i have contacted isp he checked my wifi connection it is high speed and they said it is not from their side..moreover all other apps are running fine..so this means my internet has pretty good speed .. the problem is in game and it is not tolerable @spring zephyr

night cloak Aug 13, 2020, 7:36 AM

#

430 rupees cut from my lost account Prime Plus was not received.

#

Help pubg plzz. My id 5401716022

#

Hello sir plzz support me

#

Thax pubg

tepid stratus Aug 13, 2020, 7:41 AM

#

Contact In game support huh

night cloak Aug 13, 2020, 7:41 AM

#

Love you

#

Ho gaya Bhai log

tepid stratus Aug 13, 2020, 7:42 AM

#

@night cloak Use English only and for discussion move to #pubg-mobile / #chat

fallow kettle Aug 13, 2020, 7:44 AM

#

every indian player having this same ping issue . Dont you think its from server side ?

frosty gull Aug 13, 2020, 7:45 AM

#

@fallow kettle ya bro m fed up of this its very irritating

tepid stratus Aug 13, 2020, 7:45 AM

#

@fallow kettle Report this issue in Indian server

frosty gull Aug 13, 2020, 7:45 AM

#

my wifi has pretty good speed n playing customs it becomes untolerable

fallow kettle Aug 13, 2020, 7:46 AM

#

Done multiple times & its been a week still they are asking us to fill survey

#

Hope it will fixed asap

tepid stratus Aug 13, 2020, 7:46 AM

#

Then wait patiently

frosty gull Aug 13, 2020, 7:47 AM

#

it is a very big issue and we have waited fot it since 1 week leave other problems..they can be dealt after sometime first resolve this as soon as possible

spring zephyr Aug 13, 2020, 7:48 AM

#

Fill this survey if you're facing ping issues
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection
If you have already filled the form, please wait patiently, if it's an issue from the server's side, then it will get fixed. If not, contact your ISP regarding this.

storm flumeBOT Aug 13, 2020, 7:50 AM

#

Hello, @keen mountain!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

median jacinth Aug 13, 2020, 7:53 AM

#

Is the beta for iOS here yet?

keen mountain Aug 13, 2020, 7:57 AM

#

What happen pubg mobile almost everyday cheater EVERYWHERE no responce from you

tepid stratus Aug 13, 2020, 7:57 AM

#

@keen mountain Report them in-game

storm flumeBOT Aug 13, 2020, 7:57 AM

#

Hello, @keen mountain!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr Aug 13, 2020, 7:58 AM

#

@median jacinth It's available https://discordapp.com/channels/393088095840370689/481197473403240451/741220089784959029

floral moon Aug 13, 2020, 7:58 AM

#

how can i join PUBG BETA ANDROID server??

knotty tapir Aug 13, 2020, 7:59 AM

#

@spring zephyr available soon and its been almost 1 week

keen mountain Aug 13, 2020, 7:59 AM

#

@tepid stratus always but no reponce haha

knotty tapir Aug 13, 2020, 7:59 AM

#

still cant download

spring zephyr Aug 13, 2020, 7:59 AM

#

@knotty tapir It's available, you can download it.

#

@knotty tapir https://web.gpubgm.com/m/download.html

knotty tapir Aug 13, 2020, 8:00 AM

#

i tried 6 times today

floral moon Aug 13, 2020, 8:01 AM

#

@spring zephyr how can i join PUBG BETA SERVER??

civic lintel Aug 13, 2020, 8:01 AM

#

hi

storm flumeBOT Aug 13, 2020, 8:01 AM

#

You can apply for the PUBG MOBILE beta program here, @floral moon:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

polar marshBOT Aug 13, 2020, 8:01 AM

#

@civic lintel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frank surge Aug 13, 2020, 8:03 AM

#

Wtf is wrong with the pubgm server right now, sometimes when I get into classics or customs my ping is either at 20ms or 200ms

glass jackal Aug 13, 2020, 8:10 AM

#

It's long time back when the new season started I purchased from midasbuy and I took the royal pass and 170 was deducted

📎 Screenshot_20200714_232402.jpg

frosty gull Aug 13, 2020, 8:10 AM

#

@frank surge it is pretty disgusting

#

ping problem is the worst problem

storm flumeBOT Aug 13, 2020, 8:10 AM

#

You can contact the customer service via the game settings, @glass jackal. Refer to subpoint 5.3 in #faq for further instructions.

glass jackal Aug 13, 2020, 8:11 AM

#

I did no reply

storm flumeBOT Aug 13, 2020, 8:11 AM

#

Please refer to subpoint 5.4 in #faq for further information, @glass jackal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

glass jackal Aug 13, 2020, 8:12 AM

#

They didn't answer

tepid stratus Aug 13, 2020, 8:13 AM

#

@glass jackal They will respond wait patiently Yaay

glass jackal Aug 13, 2020, 8:13 AM

#

@tepid stratus Bro its passed 2 months

winter forum Aug 13, 2020, 8:14 AM

#

while i m in lobby black screen coming then automatically fixx it's only woth me or some else

tepid stratus Aug 13, 2020, 8:14 AM

#

@winter forum You got your answer yesterday ConfusedCat

#

@glass jackal You buy uc from unahrhorized shop in the past

glass jackal Aug 13, 2020, 8:15 AM

#

@tepid stratus
And it's not first time
In season 12 I had 945 UC in my account I had vpn on by mistake and all my UC was deducted

tepid stratus Aug 13, 2020, 8:15 AM

#

@glass jackal Don't use vpn to play pubgm suspicious

glass jackal Aug 13, 2020, 8:15 AM

#

@tepid stratus
The first time I purchased was from in game only

#

But mistake@tepid stratus

#

It's every time

minor bone Aug 13, 2020, 8:16 AM

#

hey, for somereason my game laggs even tho im using galaxy s8+ and it started to lagg recently, does anyone have a solution for that?

winter forum Aug 13, 2020, 8:17 AM

#

@tepid stratus while i m in lobby black screen coming then automatically fixx it's only woth me or some else

#

Tell me

#

@spring zephyr

tepid stratus Aug 13, 2020, 8:17 AM

#

@winter forum Its just a visual glich try repair you game cilent

winter forum Aug 13, 2020, 8:18 AM

#

@tepid stratus Am i the only one affected by this or others too?

tepid stratus Aug 13, 2020, 8:19 AM

#

@winter forum No info about it you can send your feedback in #old

storm willow Aug 13, 2020, 8:19 AM

#

@glass jackal only UC purchased via un-authorised page will be reduced.

#

@winter forum happened to me in livik- please post in #old explaining the issue.

tiny crow Aug 13, 2020, 8:20 AM

#

@onyx cairn Sir Still the anti cheat app isn't available in pmco.I saw so many player with unbelievable Spotting skills in yesterday's match .

onyx cairn Aug 13, 2020, 8:21 AM

#

How can you see the matches of tomorrow? confused

alpine brook Aug 13, 2020, 8:21 AM

#

Yesterday :v :v :v

onyx cairn Aug 13, 2020, 8:21 AM

#

Region, please. @tiny crow

tiny crow Aug 13, 2020, 8:23 AM

#

SA regione sir

#

I am from the dark series u know everything is connected 😌

onyx cairn Aug 13, 2020, 8:24 AM

#

South Asia, right?

tiny crow Aug 13, 2020, 8:25 AM

#

Yes

snow needle Aug 13, 2020, 8:25 AM

#

📎 Screenshot_20200812_212437.jpg

astral nexus Aug 13, 2020, 8:25 AM

#

hello guys, i recently upgraded to the elite royal pass any was wandering how do people buy emotes that cost for example 1500RP points once you reach rank 100 but so far i am rank 63 and i have 63 rp points. how can i get more points where in my understanding i get 1 point per lvl?

#

its confusing

tepid stratus Aug 13, 2020, 8:26 AM

#

Some team who used to kill their own clanmate to qualfiy are now bottom of the table ConfusedCat

onyx cairn Aug 13, 2020, 8:26 AM

#

Do you have any evidence I may forward to the team? @tiny crow

snow needle Aug 13, 2020, 8:26 AM

#

@tepid stratus sir plz help me

#

📎 Screenshot_20200812_212437.jpg

tiny crow Aug 13, 2020, 8:27 AM

#

I saw it in the live .

onyx cairn Aug 13, 2020, 8:27 AM

#

My eyes are bad, your account banned? @snow needle

bright hinge Aug 13, 2020, 8:27 AM

#

My ping was high how to fix it

night cloak Aug 13, 2020, 8:27 AM

#

📎 Screenshot_2020-08-13-12-20-08-83_dac7cc7571c39b392df64923967cf7da.jpg

polar marshBOT Aug 13, 2020, 8:27 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crisp turret Aug 13, 2020, 8:27 AM

#

Hey @astral nexus , as per i understand your problem , once you will reach on rp level 100 then further rp point's will start to collect in your rp point's wallets Which you can use to buy stuffs which is available there

astral nexus Aug 13, 2020, 8:28 AM

#

oooh okay

tiny crow Aug 13, 2020, 8:28 AM

#

But Why there isn't any anti cheat in group stage?

snow needle Aug 13, 2020, 8:28 AM

#

@onyx cairn why I am not use any cheating

bright hinge Aug 13, 2020, 8:28 AM

#

Plz tell me how to fix high ping

#

pubgmRp12

onyx cairn Aug 13, 2020, 8:28 AM

#

Use the word "ban" for direct help, @snow needle

formal verge Aug 13, 2020, 8:29 AM

#

📎 10000000_164462091805583_8734339659728930951_n.mp4

bright hinge Aug 13, 2020, 8:29 AM

#

How to fix high ping

polar marshBOT Aug 13, 2020, 8:29 AM

#

@formal verge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

snow needle Aug 13, 2020, 8:29 AM

#

@onyx cairn what

onyx cairn Aug 13, 2020, 8:29 AM

#

That's not the correct place for weird memes, please remove it. @tiny crow

#

amiajoketou

bright hinge Aug 13, 2020, 8:30 AM

#

How to fix high ping plz tell me

snow needle Aug 13, 2020, 8:30 AM

#

📎 Screenshot_20200812_212437.jpg

hard cypress Aug 13, 2020, 8:30 AM

#

Why the hell too much ping issue

snow needle Aug 13, 2020, 8:30 AM

#

What to do

crisp turret Aug 13, 2020, 8:30 AM

#

Please use the File Claim option when logging into the game if you would like to appeal your suspension.@snow needle

hard cypress Aug 13, 2020, 8:30 AM

#

Cant bug g solve it

onyx cairn Aug 13, 2020, 8:30 AM

#

Type ban @snow needle

snow needle Aug 13, 2020, 8:31 AM

#

@onyx cairn means

onyx cairn Aug 13, 2020, 8:31 AM

#

Write it in here

polar marshBOT Aug 13, 2020, 8:31 AM

#

@hard cypress:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bright hinge Aug 13, 2020, 8:31 AM

#

mk14

austere wigeon Aug 13, 2020, 8:31 AM

#

f

bright hinge Aug 13, 2020, 8:31 AM

#

m416

sleek coral Aug 13, 2020, 8:32 AM

#

From past week i am receiving 150+ ping 🥺 on asia server, before that week i was getting 60 to 80 ping 🥺am i the only person facing it

hard cypress Aug 13, 2020, 8:32 AM

#

Lol

bright hinge Aug 13, 2020, 8:32 AM

#

awm

onyx cairn Aug 13, 2020, 8:32 AM

#

Move to a discussion channel. @bright hinge @tiny crow

hard cypress Aug 13, 2020, 8:32 AM

#

@sleek coral its Bug g

knotty tapir Aug 13, 2020, 8:32 AM

#

Is pubg beta available for ios yet ?

hard cypress Aug 13, 2020, 8:32 AM

#

my game total lage ping 200ms

austere wigeon Aug 13, 2020, 8:32 AM

#

Is pubg beta available for ios yet ?
@knotty tapir yup

hard cypress Aug 13, 2020, 8:32 AM

#

Before 50 ms

onyx cairn Aug 13, 2020, 8:32 AM

#

Mod power, pls @spring zephyr

sleek coral Aug 13, 2020, 8:33 AM

#

@hard cypress I know but when it is going to fix

hard cypress Aug 13, 2020, 8:33 AM

#

@sleek coral no one knows

austere wigeon Aug 13, 2020, 8:33 AM

#

@hard cypress I know but when it is going to fix
@sleek coral tomorrow

sleek coral Aug 13, 2020, 8:33 AM

#

@austere wigeon are you sure😋

hard cypress Aug 13, 2020, 8:33 AM

#

They busy to making skins to get more money

tiny crow Aug 13, 2020, 8:33 AM

#

i was here for help .But no help at all 🙂

knotty tapir Aug 13, 2020, 8:33 AM

#

but it still "unable to install"

austere wigeon Aug 13, 2020, 8:33 AM

#

@austere wigeon are you sure😋
@sleek coral if not then next day 🙃

sleek coral Aug 13, 2020, 8:34 AM

#

@austere wigeon 😒😒

austere wigeon Aug 13, 2020, 8:34 AM

#

but it still "unable to install"
@knotty tapir progress bar is kinda bugged in ios

hard cypress Aug 13, 2020, 8:34 AM

#

😂

#

Is it bot

elfin canopy Aug 13, 2020, 8:34 AM

#

What's the issue?

austere wigeon Aug 13, 2020, 8:35 AM

#

@knotty tapir progress bar is kinda bugged in ios
it’ll show up directly after it’s installed you can’t see it being downloaded

sleek coral Aug 13, 2020, 8:35 AM

#

@crisp turret from a week i am facing it,and it is a well known bug if you don't trust me then see server bugs and feedback channel

#

There is no fault of my connection because my connection is good

austere wigeon Aug 13, 2020, 8:36 AM

#

@knotty tapir

📎 image0.png

knotty tapir Aug 13, 2020, 8:36 AM

#

@austere wigeon it finished but the icon is grey

austere wigeon Aug 13, 2020, 8:37 AM

#

@austere wigeon it finished but the icon is grey
@knotty tapir wait patiently it’ll load up give it some time

knotty tapir Aug 13, 2020, 8:38 AM

#

📎 image0.png

#

📎 image0.png

austere wigeon Aug 13, 2020, 8:38 AM

#

@knotty tapir nvm certificate got revoked today

knotty tapir Aug 13, 2020, 8:38 AM

#

:(((

alpine brook Aug 13, 2020, 8:39 AM

#

@knotty tapir beta not installing in many ios 14 beta version

night cloak Aug 13, 2020, 8:39 AM

#

It still wasn’t available. #news will be updated when it’s available.

onyx cairn Aug 13, 2020, 8:39 AM

#

Just mention @sharp onyx for beta questions.

austere wigeon Aug 13, 2020, 8:40 AM

#

what?...I played the beta on ios from 3-4 days before till today morning it was available now the certificate is revoked

📎 image0.png

knotty tapir Aug 13, 2020, 8:41 AM

#

ios version?

austere wigeon Aug 13, 2020, 8:41 AM

#

@knotty tapir 13.3 now It won’t open as certificate got revoked

knotty tapir Aug 13, 2020, 8:41 AM

#

@sharp onyx

narrow crater Aug 13, 2020, 8:41 AM

#

(ASIA) Server problem is going on in pubg mobile plz fix ot

storm willow Aug 13, 2020, 8:42 AM

#

iOS version doesn’t matter. @austere wigeon @knotty tapir
It’s normal that Apple revoked certificates. Wait until it get fixed .

austere wigeon Aug 13, 2020, 8:42 AM

#

iOS version doesn’t matter. @austere wigeon @knotty tapir
It’s normal that Apple revoked certificates. Wait until it get fixed . yeah ik
@storm willow

narrow crater Aug 13, 2020, 8:42 AM

#

Earlier i use to get 60ms ping now it going up to 140ms plz fix ur server

spice garden Aug 13, 2020, 8:43 AM

#

One of the player in PUBG harrased me by verbal abuse and all but pubg doing nothing I have reported the player why nothing being done so far

narrow crater Aug 13, 2020, 8:44 AM

#

<@&481161015728406538> Earlier i use to get 60ms ping now it going up to 140ms plz fix ur server

tepid stratus Aug 13, 2020, 8:44 AM

#

@narrow crater Don't mention that role until any emergency problem huh

wild condor Aug 13, 2020, 8:45 AM

#

Hey
Pubg mobile has the worst management in history

normal fulcrum Aug 13, 2020, 8:45 AM

#

@narrow crater Use this link to fill the survey
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

PUBG MOBILE - Server Ping Issues Collection

PUBG MOBILE - Server Ping Issues Collection.

solar stump Aug 13, 2020, 8:45 AM

#

Its ga#onna be 2 weeks now but still they haven’t done anything

wild condor Aug 13, 2020, 8:45 AM

#

Pakistani fair teams are boycotting pmco from now
Let hackers enjoy

#

#pubgmobilehackersopen

#

#worstmanagement

tulip thistle Aug 13, 2020, 8:48 AM

#

📎 IMG-20200813-WA0099.jpg

livid vapor Aug 13, 2020, 8:49 AM

#

📎 image0.png

#

Not getting reply

grave yacht Aug 13, 2020, 8:50 AM

#

How do u obtain falcon????

#

pubgmairdrop1

sharp onyx Aug 13, 2020, 8:53 AM

#

@grave yacht You can buy from Shop

grave yacht Aug 13, 2020, 8:54 AM

#

Any other way

#

???

polar marshBOT Aug 13, 2020, 8:55 AM

#

@frail glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

astral nexus Aug 13, 2020, 8:57 AM

#

Hey @astral nexus , as per i understand your problem , once you will reach on rp level 100 then further rp point's will start to collect in your rp point's wallets Which you can use to buy stuffs which is available there
@crisp turret so when i am lvl 100 the missions i have left will be taken towards the rp points. like if i gotta kill 20 enemies in classic mode with an AR and the mission is worth 30 points the 30 points will go the currency part of it. like if i had 100 rp pooints at lvl 100 and i do the mssion i will get 130rp points in the currency part

zealous matrix Aug 13, 2020, 8:57 AM

#

How to get low ping in Asia server

#

How to get low ping in Asia server
@zealous matrix anyone has knowledge.

#

@zealous matrix anyone has knowledge.
@zealous matrix Or all are full of ignorance.

solar stump Aug 13, 2020, 8:59 AM

#

Its gonna be 2 weeks but they haven’t fix this issu morbius

#

Game is getting bad day by day

zealous matrix Aug 13, 2020, 9:00 AM

#

All r dump deap ,no hand no mind no ears no eyes. They can't Listen,see and do anything

sharp onyx Aug 13, 2020, 9:00 AM

#

@grave yacht not rn, no

night cloak Aug 13, 2020, 9:01 AM

#

Everyone is spaming this ping issue ,but not a single response from pubgm . All r sleping

zealous matrix Aug 13, 2020, 9:01 AM

#

Everyone is spaming this ping issue ,but not a single response from pubgm . All r sleping
@night cloak f... Them all

wraith brook Aug 13, 2020, 9:02 AM

#

@zealous matrix Stop spamming

zealous matrix Aug 13, 2020, 9:02 AM

#

@zealous matrix Stop spamming
@wraith brook ohh really.

wraith brook Aug 13, 2020, 9:02 AM

#

pubgm_hidethepain

zealous matrix Aug 13, 2020, 9:02 AM

#

@zealous matrix Stop spamming
@wraith brook r u going to stop that issue

wraith brook Aug 13, 2020, 9:03 AM

#

I don't have the Issue my ping is 20ms laugh

zealous matrix Aug 13, 2020, 9:03 AM

#

@wraith brook r u going to stop that issue
@zealous matrix if no.then stop u

#

I don't have the Issue my ping is 20ms
@wraith brook why u coming

#

@wraith brook why u coming
@zealous matrix it's ur issue

wraith brook Aug 13, 2020, 9:04 AM

#

facepalmpubgm

onyx cairn Aug 13, 2020, 9:04 AM

#

This is a support channel. Please don't clutter it with unnecessary messages.

zealous matrix Aug 13, 2020, 9:04 AM

#

@zealous matrix it's ur issue
@zealous matrix we will tell here . until it is going to solve

wraith brook Aug 13, 2020, 9:04 AM

#

@spring void Raid on me ^ laugh

zealous matrix Aug 13, 2020, 9:05 AM

#

I don't have the Issue my ping is 20ms
@wraith brook play with 200ms .then come to me .

#

@wraith brook play with 200ms .then come to me .
@zealous matrix okk

arctic lichen Aug 13, 2020, 9:06 AM

#

rage_m249

#

pubgmshocked

zealous matrix Aug 13, 2020, 9:06 AM

#

@wraith brook play with 200ms .then come to me .
@zealous matrix in Asia server

wraith brook Aug 13, 2020, 9:06 AM

#

@storm willow Help meeeeee

storm willow Aug 13, 2020, 9:07 AM

#

@wraith brook what’s the issue?

wraith brook Aug 13, 2020, 9:07 AM

#

See above

#

Ping attack huh

night cloak Aug 13, 2020, 9:08 AM

#

We all have ping issue for last 4 to 5 days , can you forward it to dev. Teams.

zealous matrix Aug 13, 2020, 9:08 AM

#

Pls god bless

celest shadow Aug 13, 2020, 9:09 AM

#

If you have experienced higher ping than usual, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

PUBG MOBILE - Server Ping Issues Collection

PUBG MOBILE - Server Ping Issues Collection.

storm willow Aug 13, 2020, 9:10 AM

#

celest shadow If you have experienced higher ping than usual, please submit this survey to hel...

vague ocean Aug 13, 2020, 9:10 AM

#

hacketr

storm flumeBOT Aug 13, 2020, 9:13 AM

#

Hello, @vague ocean!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

zealous matrix Aug 13, 2020, 9:15 AM

#

I'm sorry.dont solve the issue of Asia server ping pong. Gratitude...

frank kraken Aug 13, 2020, 9:15 AM

#

Hello

zealous matrix Aug 13, 2020, 9:16 AM

#

I'm sorry.dont solve the issue of Asia server ping pong. Gratitude...
@zealous matrix pardon! If I tell u real issue happened with thousands of players

prisma heron Aug 13, 2020, 9:16 AM

#

Some admins are make fun of players they dnt care

#

They dnt care about players issues

cerulean frigate Aug 13, 2020, 9:17 AM

#

Please fix the Ping problem of Asia server since the ancient secret update I am constantly getting ping of 150 or above.....

night cloak Aug 13, 2020, 9:17 AM

#

Pinned messages, @cerulean frigate.

zealous matrix Aug 13, 2020, 9:17 AM

#

I got warning.that u made mistake to tell here about issue of ping high

night cloak Aug 13, 2020, 9:18 AM

#

Submit the survey on pinned messages about the high ping and the issue will get fixed.

zealous matrix Aug 13, 2020, 9:18 AM

#

Please fix the Ping problem of Asia server since the ancient secret update I am constantly getting ping of 150 or above.....
@cerulean frigate welcome

cerulean frigate Aug 13, 2020, 9:18 AM

#

@night cloak where

#

Since the bloody update I am beyond mad

merry sandal Aug 13, 2020, 9:19 AM

#

Refer to this pinned message:
#questions message

prisma heron Aug 13, 2020, 9:20 AM

#

@wraith brook stop making fun of ppls issue we dnt care u know some admins in here

wraith brook Aug 13, 2020, 9:20 AM

#

huh

visual crane Aug 13, 2020, 9:34 AM

#

Anyone have erangle 2.0 link ios

celest shadow Aug 13, 2020, 9:34 AM

#

Please refer to this message for the download link, @visual crane:

#news message

nova turtle Aug 13, 2020, 9:36 AM

#

I have this issue 154140716 in wifi while check update loading screen i have given access to wifi and even tried changing isp even reinstall the game and rested the whole phone still not working

polar marshBOT Aug 13, 2020, 9:41 AM

#

@solemn acorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

nova turtle Aug 13, 2020, 9:42 AM

#

How to solve error 154140716

worldly moon Aug 13, 2020, 9:44 AM

#

How do I make a report on the hacker?

night cloak Aug 13, 2020, 9:47 AM

#

Staff this time I’ve got my hands on the hacker, I got his ID please open then #cheater-reports channel

storm flumeBOT Aug 13, 2020, 9:48 AM

#

Hello, @worldly moon @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

celest shadow Aug 13, 2020, 9:48 AM

#

@night cloak, the #cheater-reports channel will be opened again once all the remaining reports have been examined completely.

night cloak Aug 13, 2020, 9:48 AM

#

How long?

#

It’s been closed for 2 weeks

#

Probably more

full geode Aug 13, 2020, 9:49 AM

#

When you will fix the ping issue? It's been more thn a week now

celest shadow Aug 13, 2020, 9:49 AM

#

Should be soon, @night cloak. Be patient.

#

Refer to this pinned message:
#questions message

@full geode

night cloak Aug 13, 2020, 9:49 AM

#

When you will fix the ping issue? It's been more thn a week now
@full geode My ping was reduced not fixed. In Arena it’s 50ms, on classic 150ms.. used to be 200-300ms

#

It’s a problem in the update

#

Lol

sterile laurel Aug 13, 2020, 9:52 AM

#

📎 Screenshot_2020-08-12-12-03-11-89_dac7cc7571c39b392df64923967cf7da.png

#

account has been logged in with newer version of the game, and can no longer login with an older version. please update to the newest version in pubg

#

Login issues help needed

celest shadow Aug 13, 2020, 9:52 AM

#

@sterile laurel, contact the in-game customer service to seek further assistance. The issue is expected to be addressed and resolved within the next update. Be patient on the matter, thank you.

storm flumeBOT Aug 13, 2020, 9:52 AM

#

You can contact the customer service via the game settings, @sterile laurel. Refer to subpoint 5.3 in #faq for further instructions.

sterile laurel Aug 13, 2020, 9:53 AM

#

@celest shadow I have contacted customer service. No proper response 😠😠😠😠

celest shadow Aug 13, 2020, 9:54 AM

#

Customer service responses may take some time due to the COVID-19 crisis, @sterile laurel. It is best to be patient and await for a response.

sterile laurel Aug 13, 2020, 9:56 AM

#

@celest shadow , I have waited for 2 days no response

storm flumeBOT Aug 13, 2020, 9:57 AM

#

Please refer to subpoint 5.4 in #faq for further information, @sterile laurel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

hoary frost Aug 13, 2020, 9:57 AM

#

High ms 968

torpid tide Aug 13, 2020, 9:58 AM

#

probably an issue with the game since everyone else seems to be having high ping as well @hoary frost

#

just wait for the hotfix

hoary frost Aug 13, 2020, 9:59 AM

#

@torpid tide yes

celest shadow Aug 13, 2020, 10:00 AM

#

Refer to this pinned message:
#questions message

@hoary frost

hoary frost Aug 13, 2020, 10:00 AM

#

Pubg 😞 this update s14 high ms 968,128 . S13 48 ms

#

😫

polar marshBOT Aug 13, 2020, 10:08 AM

#

@light solar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

copper flume Aug 13, 2020, 10:09 AM

#

😫 😫 😫 😭 please fix this please please

📎 Screenshot_2020-08-13-15-37-41-710_com.tencent.ig.jpg

celest shadow Aug 13, 2020, 10:09 AM

#

Refer to this pinned message:
#questions message

@copper flume

barren steppe Aug 13, 2020, 10:10 AM

#

📎 Screenshot_2020-08-09-23-21-09-737_com.tencent.ig.jpg

#

Fix this

copper flume Aug 13, 2020, 10:10 AM

#

@celest shadow I'll already did it

celest shadow Aug 13, 2020, 10:13 AM

#

@marsh umbra, no self-promotions.

marsh umbra Aug 13, 2020, 10:13 AM

#

Ohk

full geode Aug 13, 2020, 10:14 AM

#

@celest shadow everyone is facing the same ping problem fix it asap.

glad citrus Aug 13, 2020, 10:14 AM

#

@full geode
Me 2 also

#

From now 2 | 3 days

#

Ago

full geode Aug 13, 2020, 10:15 AM

#

Instead of launching skins improve the game

glad citrus Aug 13, 2020, 10:16 AM

#

Instead of launching skins improve the game
@full geode
Absolutely right

torpid tide Aug 13, 2020, 10:19 AM

#

pinging a discord contributor who has nothing to do with tencent or pubgm will not magically fix the high ping so just wait for the hotfix to drop @full geode

full geode Aug 13, 2020, 10:20 AM

#

No I'm not telling him😂

celest shadow Aug 13, 2020, 10:20 AM

#

Thank you for the feedback, @full geode @glad citrus. I understand your frustration, many players and that includes myself faces the same issue. I suggest that you fill in the survey in the pinned messages of this channel to better help the team investigate further into the matter. Thank you.

full geode Aug 13, 2020, 10:21 AM

#

Bro at least for how long can u say?

celest shadow Aug 13, 2020, 10:21 AM

#

I have no ETA on that unfortunately, @full geode.

sturdy garnet Aug 13, 2020, 10:29 AM

#

ping issue starting in a morning

celest shadow Aug 13, 2020, 10:30 AM

#

Refer to this pinned message:
#questions message

@sturdy garnet

sturdy garnet Aug 13, 2020, 10:31 AM

#

i do alredy at night also now also

#

don,t chat here go and solve problem noob

#

all player ask that in a long time

#

then what you guyz do this problem started in a week

#

pubg offcial not upload any notificatiom abou ms issue

#

@celest shadow

night cloak Aug 13, 2020, 10:33 AM

#

You should do what the contributor said and refer to the pinned message.

#

Submit the survey and it’ll be fixed when they get everyone’s feedback.

livid vapor Aug 13, 2020, 10:36 AM

#

📎 image0.png

sturdy garnet Aug 13, 2020, 10:36 AM

#

done

#

bow wt

#

now wt

livid vapor Aug 13, 2020, 10:36 AM

#

No respone from customer service

night cloak Aug 13, 2020, 10:36 AM

#

Now be patient, @sturdy garnet.

#

And stop repeating the same question.

hoary frost Aug 13, 2020, 10:36 AM

#

High ms 968 s14. S13 48 ms. S16 ms 2000 😞

livid vapor Aug 13, 2020, 10:36 AM

#

Pls help me

night cloak Aug 13, 2020, 10:37 AM

#

Customer service responses might be delayed, @livid vapor.

livid vapor Aug 13, 2020, 10:37 AM

#

It is since 2 months!

#

From 2 months no help

hoary frost Aug 13, 2020, 10:38 AM

#

Pubg not support this feedback high ms

sturdy garnet Aug 13, 2020, 10:38 AM

#

patient in started for one week

night cloak Aug 13, 2020, 10:38 AM

#

You didn’t provide any evidence to them.

sturdy garnet Aug 13, 2020, 10:38 AM

#

@night cloak

hoary frost Aug 13, 2020, 10:38 AM

#

😩

sturdy garnet Aug 13, 2020, 10:38 AM

#

nothing they guyz do

hoary frost Aug 13, 2020, 10:38 AM

#

@polar marsh high ms 968

livid vapor Aug 13, 2020, 10:39 AM

#

@night cloak pls fix it.I want to start new conversation

night cloak Aug 13, 2020, 10:39 AM

#

Stop repeating, @sturdy garnet. Repeating this any further might result in you being muted so stop, the contributor told you what to do and now you have to wait, everyone is experiencing high ping and are in the same boat as you.

hoary frost Aug 13, 2020, 10:39 AM

#

Ok

livid vapor Aug 13, 2020, 10:39 AM

#

<@&639889499718942720> i provided everything regarding my concern

night cloak Aug 13, 2020, 10:40 AM

#

Don’t ping the role, @livid vapor.

placid plinth Aug 13, 2020, 10:40 AM

#

Pmco pakistan hacker split... Pubg anti cheat system is a joke????

livid vapor Aug 13, 2020, 10:40 AM

#

@night cloak sorry

sturdy garnet Aug 13, 2020, 10:40 AM

#

who r u @night cloak

night cloak Aug 13, 2020, 10:40 AM

#

Read the pinned message regarding high ping, @hoary frost.

livid vapor Aug 13, 2020, 10:40 AM

#

Yes pubg anti-cheat is just fake

glad citrus Aug 13, 2020, 10:41 AM

#

rror> Read the pinned message regarding high ping, @hoary frost.
@night cloak
Where…?

polar marshBOT Aug 13, 2020, 10:41 AM

#

@placid plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 13, 2020, 10:41 AM

#

Server ping issues collection survey, @glad citrus.

torpid tide Aug 13, 2020, 10:41 AM

#

the first pinned message in this channel @glad citrus

hoary frost Aug 13, 2020, 10:42 AM

#

@polar marsh ok

#

But pubg high ping

polar marshBOT Aug 13, 2020, 10:43 AM

#

@placid plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 13, 2020, 10:43 AM

#

NadekoWhat

hoary frost Aug 13, 2020, 10:43 AM

#

rip

#

High ping 968 ms

torpid tide Aug 13, 2020, 10:44 AM

#

yes the best thing u can do right now is submit the survey and wait for the hotfix to drop

#

complaining more is a futile effort

glad citrus Aug 13, 2020, 10:45 AM

#

the first pinned message in this channel @glad citrus
@torpid tide

#

📎 Screenshot_2020-08-13-16-14-49-38.png

#

Done

torpid tide Aug 13, 2020, 10:45 AM

#

good job now wait for the hotfix 👍 @glad citrus

hoary frost Aug 13, 2020, 10:46 AM

#

@glad citrus I am 👍

#

No change

dawn nymph Aug 13, 2020, 10:50 AM

#

why cant i report a cheater

night cloak Aug 13, 2020, 10:51 AM

#

Very high ping on Asia server

#

100+

tranquil crystal Aug 13, 2020, 10:51 AM

#

Fix The Ping Issue Please Pubg Mobile😩

atomic bloom Aug 13, 2020, 10:52 AM

#

I need to report a cheater

#

Can I get some help please?

shy mist Aug 13, 2020, 10:52 AM

#

@atomic bloom Dm me the details I'll help u out

#

@dawn nymph Level 10 is required to report cheater

tranquil crystal Aug 13, 2020, 10:53 AM

#

@shy mist How to get level 10

finite plover Aug 13, 2020, 10:53 AM

#

Where is the channel designated for PMCO complaints?

storm flumeBOT Aug 13, 2020, 10:53 AM

#

Hello, @atomic bloom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

shy mist Aug 13, 2020, 10:54 AM

#

Chat in #pubg-mobile and level upto 10

finite plover Aug 13, 2020, 10:58 AM

#

Where is the channel designated for PMCO complaints?

atomic bloom Aug 13, 2020, 10:58 AM

#

@shy mist dm bro

night cloak Aug 13, 2020, 11:00 AM

#

huh huh

shy mist Aug 13, 2020, 11:01 AM

#

@atomic bloom Done

gaunt pollen Aug 13, 2020, 11:04 AM

#

I'm getting high ping in Asia server from yesterday... Please fix this problem asap

celest shadow Aug 13, 2020, 11:06 AM

#

Refer to this pinned message:
#questions message

@gaunt pollen

lapis current Aug 13, 2020, 11:08 AM

#

Now can we run beta PUBG mobile in iOS 14
@sharp onyx

sharp onyx Aug 13, 2020, 11:12 AM

#

@lapis current not yet

reef fulcrum Aug 13, 2020, 11:14 AM

#

When is the update coming out

trail zenith Aug 13, 2020, 11:15 AM

#

📎 PicsArt_08-13-03.58.44.png

onyx cairn Aug 13, 2020, 11:15 AM

#

What does it concern? @finite plover

#

PMCO Pakistan Group Stage has been postponed until further notice.
Thank you for your understanding and cooperation.@trail zenith

reef fulcrum Aug 13, 2020, 11:16 AM

#

Does anyone know how big this update will be

#

When can we expect the new update

onyx cairn Aug 13, 2020, 11:17 AM

#

Wait for the announcement regarding it in #news, @reef fulcrum.

reef fulcrum Aug 13, 2020, 11:17 AM

#

Okay thank you

#

Is one able to unlink a account

polar marshBOT Aug 13, 2020, 11:18 AM

#

@wispy nacelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

reef fulcrum Aug 13, 2020, 11:18 AM

#

How can I unlink my pubg account from Facebook

#

I'm not seeing any option

alpine brook Aug 13, 2020, 11:19 AM

#

@reef fulcrum You can unlink Now

check #faq 2.5

reef fulcrum Aug 13, 2020, 11:20 AM

#

Ok

#

Thanks you

finite plover Aug 13, 2020, 11:22 AM

#

@onyx cairn

#

I want to know some details about the tournament, so I can exchange more than two players

onyx cairn Aug 13, 2020, 11:24 AM

#

Once you have passed the qualifiers all teams for the group stages have received an invitation mail, which contains the following:
• Team submission Form
• Rulebook
• Roster change rules
• Discord server link.

Kindly follow all steps given in this email. @finite plover

uneven barn Aug 13, 2020, 11:24 AM

#

Hello I want the website to report a haker

misty crow Aug 13, 2020, 11:27 AM

#

why i cant send message in cheater reports

heavy vortex Aug 13, 2020, 11:29 AM

#

@misty crow you need to be level 10 above in this server to report in #cheater-reports

misty crow Aug 13, 2020, 11:30 AM

#

but i have proof of hacker

#

what can i do

#

level 10 is very far.

#

i am only level 1

night cloak Aug 13, 2020, 11:34 AM

#

Nice its 5th week bonus shop not refresh

#

@heavy vortex when bonus shop Will refresh?

torpid tide Aug 13, 2020, 11:36 AM

#

@lapis current yes u can

#

im on ios 14 beta 4 and i can run pubgm

vagrant forum Aug 13, 2020, 11:37 AM

#

He is referring to the pubgm beta 1.0, @torpid tide

torpid tide Aug 13, 2020, 11:37 AM

#

wait what

#

oh

#

misread the message mb

vagrant forum Aug 13, 2020, 11:38 AM

#

iOS 14 beta users are unable to run the beta 1.0

torpid tide Aug 13, 2020, 11:38 AM

#

mb not sure about the beta @lapis current

night cloak Aug 13, 2020, 11:38 AM

#

I got msged by someone wanting to exchange popularity

#

I smell suspicious motives

#

👀

vagrant forum Aug 13, 2020, 11:39 AM

#

Well that is up to you, @night cloak. Please use this chat only for the game related queries.

night cloak Aug 13, 2020, 11:39 AM

#

Well that is up to you, @night cloak. Please use this chat only for the game related queries.
@vagrant forum isn’t it against the guidelines or a scam probably?

#

Not sure

torpid tide Aug 13, 2020, 11:40 AM

#

exchanging popularity isnt a scam or against the guidelines @night cloak

vagrant forum Aug 13, 2020, 11:40 AM

#

Exchanging popularity isn't against the guidelines.

narrow geyser Aug 13, 2020, 11:40 AM

#

What??

torpid tide Aug 13, 2020, 11:40 AM

#

i mean i cant say if its a scam or not but it isnt against the guidelines

night cloak Aug 13, 2020, 11:41 AM

#

When bonus shop Will refresh

#

It kinda feels weird to get msged by a random person I don’t know and they ask to exchange popularity so I figured why not ask

vagrant forum Aug 13, 2020, 11:42 AM

#

You may ask that on the Indian server, @night cloak. Link for the server would be in #735483472432594994.

noble trellis Aug 13, 2020, 11:42 AM

#

Hello, my account is hacked and I can’t log in. It’s shows this. Is there a newer update so that I can get my account back?

📎 image0.png

vagrant forum Aug 13, 2020, 11:43 AM

#

@night cloak, if you don't feel comfortable in doing or feel like there's something fishy about it then don't do it.

#

@noble trellis, you will have to wait till the next major update. You can try contacting the in-game customer service for now.

wispy bronze Aug 13, 2020, 11:44 AM

#

@noble trellis this is a bug same thing also happening with me

noble trellis Aug 13, 2020, 11:44 AM

#

The in-game customer service does not help... they just said to unlink my social media which worked but I still cannot access it. Next update will be Season 15? 😭 My rp is only 82 🥺

wispy bronze Aug 13, 2020, 11:45 AM

#

@noble trellis dont worry your account is not hacked :)

noble trellis Aug 13, 2020, 11:45 AM

#

The hacker changed my server to 0.19.0.99999 using an android system, is there anyway I can change it back?

wispy bronze Aug 13, 2020, 11:46 AM

#

@noble trellis mine is 48 😅

#

No other option we have to wait 😅@noble trellis

night cloak Aug 13, 2020, 11:47 AM

#

My PUBG will kick me out of the game and back to the loading screen and I’ll have to rejoin the game

noble trellis Aug 13, 2020, 11:47 AM

#

One month 😭@wispy bronze

wispy bronze Aug 13, 2020, 11:47 AM

#

@noble trellis yes next update is coming on 12 sep may be

noble trellis Aug 13, 2020, 11:48 AM

#

I want the pharoah set @wispy bronze 😭

wispy bronze Aug 13, 2020, 11:48 AM

#

😅same @noble trellis

lost anvil Aug 13, 2020, 11:51 AM

#

Why can't I report cheater in
#cheater-reports

storm flumeBOT Aug 13, 2020, 11:52 AM

#

You can contact the customer service via the game settings, @noble trellis. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr Aug 13, 2020, 11:52 AM

#

@lost anvil You need a rare role for that.

lost anvil Aug 13, 2020, 11:52 AM

#

Ohh

storm flumeBOT Aug 13, 2020, 11:52 AM

#

Please refer to subpoint 4.7 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lost anvil Aug 13, 2020, 11:55 AM

#

Ok at least give me report link

vagrant forum Aug 13, 2020, 11:55 AM

#

http://cheater-report.pubgm.cc, @lost anvil.

lost anvil Aug 13, 2020, 11:55 AM

#

Thanks

alpine brook Aug 13, 2020, 11:55 AM

#

Why i don't have access on #pubgm-trivia channel?

tepid stratus Aug 13, 2020, 11:55 AM

#

@alpine brook its closed for now

celest shadow Aug 13, 2020, 11:57 AM

#

The event had ended, @alpine brook.

soft pelican Aug 13, 2020, 11:59 AM

#

@night cloak

📎 image0.png

#

Answer me guys ❤️

#

When the pmco of hackers will begin

#

I want to register ❤️

wooden condor Aug 13, 2020, 12:00 PM

#

When will the ping problem solve in india.....😩

I lost two of my tournaments today only because of ping higher than 400 constant

#

This problem is happening from more than a week

tepid stratus Aug 13, 2020, 12:00 PM

#

@wooden condor check pin message of this channel

soft pelican Aug 13, 2020, 12:01 PM

#

@tepid stratus

#

Answer please

alpine brook Aug 13, 2020, 12:01 PM

#

@celest shadow Can you please describe me what is #events giveaway?

wooden condor Aug 13, 2020, 12:01 PM

#

@tepid stratus I filled that form 3 days ago

#

Issue not solved

#

Till now

#

😑

tepid stratus Aug 13, 2020, 12:01 PM

#

@soft pelican I don't know anything about pmco ask mod

soft pelican Aug 13, 2020, 12:02 PM

#

Is it okay to play with a third party

tepid stratus Aug 13, 2020, 12:02 PM

#

@soft pelican No

#

It will lead you to ban

celest shadow Aug 13, 2020, 12:03 PM

#

@alpine brook, its not a giveaway. It was an event.

polar marshBOT Aug 13, 2020, 12:03 PM

#

@soft pelican:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wooden condor Aug 13, 2020, 12:03 PM

#

Hey mods ...... where are you...

Please tell..
When will ping problem will be sloved.....

I'm asking this everyday from 1 week 😑

alpine brook Aug 13, 2020, 12:04 PM

#

@celest shadow Not about trivia, all other messages on the channel. I didn't understand anything -_- Just see someone won uc

storm willow Aug 13, 2020, 12:04 PM

#

Please fill up the form in pinned message here @wooden condor

storm flumeBOT Aug 13, 2020, 12:04 PM

#

Please refer to this channel's pinned messages for further information, :

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

tepid stratus Aug 13, 2020, 12:04 PM

#

@alpine brook That's giveway you have to react to enter

wooden condor Aug 13, 2020, 12:04 PM

#

@storm willow but how many times .. I've to Fill form ...

I've filled this 3 days ago

#

And ping issue still happening constant

storm willow Aug 13, 2020, 12:05 PM

#

Okay wait patiently for a fix.

celest shadow Aug 13, 2020, 12:05 PM

#

@alpine brook, you'll just need to react to enter the giveaway and stand a chance to win.

wooden condor Aug 13, 2020, 12:05 PM

#

Waiting from over a week

#

😑

little holly Aug 13, 2020, 12:10 PM

#

Hello

storm flumeBOT Aug 13, 2020, 12:10 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @little holly. Remember to read through #faq before asking questions in the support channels.

floral moon Aug 13, 2020, 12:11 PM

#

@noble trellis same happened with me

little holly Aug 13, 2020, 12:12 PM

#

I'm unlink Twitter and now its unlink ok but now I cant link any social media account?

tepid stratus Aug 13, 2020, 12:12 PM

#

@little holly login with your current linked social account

#

then you can add another one

little holly Aug 13, 2020, 12:13 PM

#

📎 Screenshot_-_PUBG_MOBILE.jpg

#

Where?

tepid stratus Aug 13, 2020, 12:14 PM

#

Which version is this? ConfusedCat you don't have Linked E-mail option as well

alpine brook Aug 13, 2020, 12:14 PM

#

@little holly Read #faq 2.5

floral moon Aug 13, 2020, 12:14 PM

#

Some Hackers are changing Game version with 0.19.0.13919 to 0.19.0.99999,its risk for us???

storm flumeBOT Aug 13, 2020, 12:15 PM

#

You can contact the customer service via the game settings, @floral moon. Refer to subpoint 5.3 in #faq for further instructions.

floral moon Aug 13, 2020, 12:15 PM

#

ok

#

ty

little holly Aug 13, 2020, 12:15 PM

#

Global version yes linked email

prisma heron Aug 13, 2020, 12:16 PM

#

@floral moon If u change the src version and log in u will b..an

spring zephyr Aug 13, 2020, 12:16 PM

#

@little holly Did you for got your account unlinked via in-game customer service? ConfusedCat

tepid stratus Aug 13, 2020, 12:16 PM

#

@little holly You're using Email to login?

floral moon Aug 13, 2020, 12:16 PM

#

@prisma heron no I am not using this, hacker who hacked my id he is using this

prisma heron Aug 13, 2020, 12:17 PM

#

@floral moon wait for the next update its 1.0 u can log it fine

little holly Aug 13, 2020, 12:17 PM

#

My account hacked and hes using email to login and I want to unlink it I cant I'm request coustom service for unlink it so I'm unlink Twitter for he cant unlink my Facebook

floral moon Aug 13, 2020, 12:17 PM

#

@prisma heron ok, but if hacker use this src version my id on risk

prisma heron Aug 13, 2020, 12:18 PM

#

@floral moon if logged with 0.19.99999 version then acc will b..an bro

floral moon Aug 13, 2020, 12:18 PM

#

@prisma heron if hacker opened my id I lost my S2 id, it's a risk

prisma heron Aug 13, 2020, 12:19 PM

#

Yes

floral moon Aug 13, 2020, 12:19 PM

#

@prisma heron who is responsible for it??

#

any solutions??

prisma heron Aug 13, 2020, 12:19 PM

#

U

storm flumeBOT Aug 13, 2020, 12:19 PM

#

You can contact the customer service via the game settings, @floral moon @prisma heron. Refer to subpoint 5.3 in #faq for further instructions.

floral moon Aug 13, 2020, 12:19 PM

#

@prisma heron why??

prisma heron Aug 13, 2020, 12:19 PM

#

Contact ingame cs

#

Keeping ur logging information safely is ur job.

spring zephyr Aug 13, 2020, 12:20 PM

#

@little holly If you got your account unlinked via in-game CS, then you can't link any other social media account.

floral moon Aug 13, 2020, 12:20 PM

#

@prisma heron my social media is safe. it's not hcked

prisma heron Aug 13, 2020, 12:20 PM

#

@floral moon then why u told that hacker have ur acc

tepid stratus Aug 13, 2020, 12:21 PM

#

@spring zephyr His E-mail also got unlinked?

little holly Aug 13, 2020, 12:21 PM

#

@spring zephyr I dont understand what youean

#

Mean

spring zephyr Aug 13, 2020, 12:21 PM

#

hes using email to login
@tepid stratus Yes

floral moon Aug 13, 2020, 12:21 PM

#

@spring zephyr I am reported on 30July for unlinking social media account in CS, on 6th august CS repley me for which account I need to unlink, I choose TWITTER, how many day takes for unlink

little holly Aug 13, 2020, 12:22 PM

#

@spring zephyr yes but what I can do now

spring zephyr Aug 13, 2020, 12:22 PM

#

It can take upto 90 days.

celest shadow Aug 13, 2020, 12:22 PM

#

Approximately 60-90 days, @floral moon.

floral moon Aug 13, 2020, 12:22 PM

#

@prisma heron hacker linked there TWITTER to my account about 3 months a go

opal prism Aug 13, 2020, 12:22 PM

#

will the next update come with haloween also?

floral moon Aug 13, 2020, 12:22 PM

#

@celest shadow tysm

little holly Aug 13, 2020, 12:22 PM

#

Now he can link any social media account on my account??

spring zephyr Aug 13, 2020, 12:22 PM

#

@little holly You can't link any other social media account to your PUBGM account now, you can contact in-game CS regarding this for further info.

thorn flame Aug 13, 2020, 12:22 PM

#

hello pubg

prisma heron Aug 13, 2020, 12:23 PM

#

@floral moon contact ingame cs and get their help

little holly Aug 13, 2020, 12:23 PM

#

@spring zephyr it's good that's i need

#

Now the hacker my account he cant link any social media account??

thorn flame Aug 13, 2020, 12:23 PM

#

I want to know when is bonus challenge shop refreshed? I have been waiting for it atleast 2 weeks i have 1150 coins and i want uc for spin, i know i wont get anything but still

gaunt shale Aug 13, 2020, 12:24 PM

#

Can u please stop the chines gameloop ?

thorn flame Aug 13, 2020, 12:24 PM

#

@lime juniper

gaunt shale Aug 13, 2020, 12:24 PM

#

they are cheating on it

spring zephyr Aug 13, 2020, 12:24 PM

#

@little holly Yes, make sure that you change your FB's pass and enable 2FA.

storm flumeBOT Aug 13, 2020, 12:24 PM

#

Use #activities to look for other PUBG MOBILE players, @night cloak.

thorn flame Aug 13, 2020, 12:24 PM

#

@night cloak bro it is support chat, go in #activities

#

Any one?

#

@lime juniper

little holly Aug 13, 2020, 12:25 PM

#

@spring zephyr yes I change fc

spring zephyr Aug 13, 2020, 12:25 PM

#

@thorn flame Please don't mention her.

thorn flame Aug 13, 2020, 12:25 PM

#

Then?

little holly Aug 13, 2020, 12:25 PM

#

Now he cant link any social media account niceeee

thorn flame Aug 13, 2020, 12:25 PM

#

When will bonus challenge shop refresh? Have been waiting for atleast 2 weeks

spring zephyr Aug 13, 2020, 12:26 PM

#

@thorn flame For querries related to Bonus challenge, you can ask in the Indian server about this, link in #735483472432594994.

little holly Aug 13, 2020, 12:26 PM

#

Now I wait any update unlink email

thorn flame Aug 13, 2020, 12:26 PM

#

Ok

vagrant onyx Aug 13, 2020, 12:26 PM

#

@thorn flame mention online moderator

merry kiln Aug 13, 2020, 12:26 PM

#

Worst game ever full of glitches

storm flumeBOT Aug 13, 2020, 12:26 PM

#

Hello, @merry kiln!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

little holly Aug 13, 2020, 12:26 PM

#

@spring zephyr what you think pubg mobile will add any update unlink email?

spring zephyr Aug 13, 2020, 12:27 PM

#

No info about that, keep an eye on #news.

prisma heron Aug 13, 2020, 12:28 PM

#

@spring zephyr wht about that logged with new version bug

storm flumeBOT Aug 13, 2020, 12:28 PM

#

You can contact the customer service via the game settings, @prisma heron. Refer to subpoint 5.3 in #faq for further instructions.

little holly Aug 13, 2020, 12:30 PM

#

@spring zephyr I'm now talk with customer service and he need some information and I give them for unlink email you think that's well be help?

floral moon Aug 13, 2020, 12:30 PM

#

how can I know username of social media account wich was linked in my pubg??

spring zephyr Aug 13, 2020, 12:31 PM

#

@little holly Your Email is already unlinked, check the image that you sent again. ConfusedCat

night cloak Aug 13, 2020, 12:32 PM

#

Anyone help me..though i have a very stable good internet connection..the game is showing request timed out from yesterday

#

📎 Screenshot_2020-08-13-18-00-26-421_com.mi.globalbrowser.jpg

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My wifi speed

spring zephyr Aug 13, 2020, 12:32 PM

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@floral moon The nickname of the social media account that you have access to. Send that to them.

night cloak Aug 13, 2020, 12:33 PM

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Pls help me

floral moon Aug 13, 2020, 12:33 PM

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@spring zephyr I can't understand

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@spring zephyr I want hackers twitter account username wich was linked with my pubg

night cloak Aug 13, 2020, 12:35 PM

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@spring zephyr pls help

spring zephyr Aug 13, 2020, 12:35 PM

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@floral moon You can't get that, they are asking for your social media account's user name. huh