questions

[noble ether]

What is safety observation period in pubg

[dense gulch]

Can't get the beta to install😤 ☹️🥺😢😭

[night cloak]

@noble ether check the pinned message in #news

@dense gulch could you try this https://cdn.discordapp.com/attachments/481200416349224980/742047821196296342/port.jpg

[dense gulch]

Ok

[topaz storm]

I cant get the beta to install on the beta either

[night cloak]

?

[topaz storm]

The pubg bet doesnt work with ios beta

[night cloak]

You need to wait for a few days.

[topaz storm]

Dsng

[night cloak]

@dense gulch you have ios 14 installed and pubg beta is not working on ios 14 beta 4

[dense gulch]

@night cloak thanks

Guess I'll have to wait until the release

[night cloak]

Or may be wait for beta 5, beta 4 has lots of bugs. Or downgrade to ios 13

@dense gulch

[dense gulch]

@night cloak downgrade, no way

I'm loving iOS 14

[night cloak]

Okay

[dense gulch]

I'll wait

[night cloak]

Yeah

[dense gulch]

Thanks and bye

[amber cedar]

@lime juniper

👀

[night cloak]

@amber cedar ??

[amber cedar]

#news

[night cloak]

I see

[lime juniper]

Please stop trolling.

[amber cedar]

Who trolled

[celest shadow]

If you are from one of the aforementioned regions in #news, you may ping Error and mention which region you are from, @amber cedar.

[night cloak]

@lime juniper i have a question in the guidelines and in regional communities, North America is not there, why ?

[lime juniper]

Because the server which you are currently in is global and international, and English is the language used here.

[amber cedar]

@lime juniper why bonus challenge redeem section not refreshing. There written that refreh every week.

Many people ask about this

[sullen citrus]

Can we delete the resource pack in the game ? @night cloak

[lime juniper]

You may ask in the Indian server.

[night cloak]

Yes you can, @sullen citrus.

you can find it in the Repair option.

[amber cedar]

Will uaz skin come in next rp 😅😂@lime juniper

[celest shadow]

Feel free to ask anything regarding the Bonus Challenge in the PUBG MOBILE India Discord Server, @amber cedar.

[night cloak]

@amber cedar Move to a discussion channel.

[amber cedar]

Idt he will reply there☹️

[night cloak]

@lime juniper so only other languages countries are tagged there is regional communities ?

[sullen citrus]

How to delete resource pack? @night cloak

[night cloak]

In*

[lime juniper]

Yes, some other languages.

[celest shadow]

You may log out of your account and click on the Repair button, @sullen citrus. There should be multiple options there to delete resrouce packs and et cetera.

[night cloak]

Settings > Logout > Repair > Repair Resource.

[azure vortex]

How to get content creator

[storm flume]

Please refer to subpoint 6.1 in #faq for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[elfin canopy]

@azure vortex ^

[brave lotus]

when will the game be released to ios beta ?

[night cloak]

@brave lotus no set time yet just be patient and keep an eye on #news.

[azure vortex]

@elfin canopy yes

[brave lotus]

okay ty

[raw cipher]

Hi support service. How do you guys for buying and seeing accounts in PUBG? And how to fight against Fraud?

[night cloak]

@raw cipher it’s against TOS.

[raw cipher]

TOS?

[night cloak]

Terms of service.

[elfin canopy]

@azure vortex refer to subpoint 6.1 of #faq.

[raw cipher]

Got you.

[green pike]

@elfin canopy when will the glass be added to vehicles and buildings and statues to the locations in Erangel 2.0?

[elfin canopy]

@green pike There is no information regarding that, it's still in BETA, feel free to post your feedback in BETA server.

[green pike]

when is the survey?

[elfin canopy]

@green pike It should be soon, may ask @sharp onyx about it.

[frosty gull]

i am encountering a problem since this temple update has come...the problem is my wifi internet is fast but the ping i am getting is 140-180 and it keeps on fluctuating ..any solution?

[night cloak]

Hello, if a team is invited to pmco, can they play with 2 or 3 pmco semifinalists and 3 or 4 players that never participate in pmco? @onyx cairn

[frosty gull]

it fluctuates a lot i have reset my wifi and done all that but i think it is a game issue

[night cloak]

@night cloak

[austere wigeon]

is my account rigged?....how is it even possible 😭 0 mythics in 800+ crates

please atleast make it so that we can get a guaranteed mythic atleast at 1k crates

[frosty gull]

i am encountering a problem since this temple update has come...the problem is my wifi internet is fast but the ping i am getting is 140-180 and it keeps on fluctuating ..any solution? it fluctuates a lot i have reset my wifi and done all that but i think it is a game issue (asia server) @elfin canopy

[night cloak]

@frosty gull someone will be with you shortly don’t repeat your message multiple times.

[elfin canopy]

@frosty gull Refer to this post and fill out the survey.

#news message

[night cloak]

@austere wigeon #old

[frosty gull]

ok bro thank you

[prisma heron]

@elfin canopy wht abt logging with newer version bug?

[night cloak]

@elfin canopy can you please give me an answer?

[violet creek]

@graceful matrix

[celest shadow]

Kindly wait for an update to be pushed out to address that issue, @prisma heron.

[prisma heron]

@celest shadow tnk u ❤

[night cloak]

@celest shadow where can i get pmco support?

[celest shadow]

You may contact @onyx cairn regarding that, @night cloak.

[night cloak]

It says that i can not contact hin

Him

[celest shadow]

In that case, you can ping him here with your inquiry, @night cloak.

[night cloak]

Ok thank you

[storm flume]

You can contact the customer service via the game settings, @prisma heron. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

what is the highest ping a device can get in mobile?

PUBGM

900😂

[fleet nimbus]

968

[sand patrol]

How to fix ping issue damn that 3mb update literally Increased more bugs tf ;_;

[hollow hedge]

@night cloak #pubg-mobile would be a better choice to talk about that

[rustic sentinel]

When i open my account sometimes so, my all friends are not showing there only 5 friends showing there even i have more than 100 friends, please fix this glitch.

[vagrant forum]

@rustic sentinel, they are aware of the issue. It will be fixed in the next major update.

[rustic sentinel]

@vagrant forum thanks

[vagrant forum]

For now you can enter the cheer park and exit to fix it temporarily, @rustic sentinel.

[rustic sentinel]

@vagrant forum ok thank you

[shrewd harbor]

Can I play PMBC Or PMCO with korean version?

[autumn wigeon]

Ping issue in Asia server

[coral crater]

What's the Registration link of PMBC?

[tall coral]

<@&481161015728406538> help

[night cloak]

@tall coral yes

[tall coral]

@night cloak
Where can the link be found at PMBC2020 for registration

[night cloak]

Refer this: https://discordapp.com/channels/393088095840370689/481200416349224980/742018710503424101

@tall coral ^^

@night cloak can you give me an answer to?

to...

[coral crater]

Anyone know what's the PMBC Registration link?

[night cloak]

@tall coral Please do not use the moderator mention for these.

Or @onyx cairn is the only one?

@coral crater refer this message : https://discordapp.com/channels/393088095840370689/481200416349224980/742018710503424101

if a team is invited to pmco, can they play with 2 or 3 pmco semifinalists and 3 or 4 players that never participate in pmco?

[tall coral]

@night cloak
This link is bringing me here, where can I get the link for registration

[night cloak]

@night cloak he'll get back to you when available, and ask those in PMCO server

I don’t have it

PMBC (PUBG Mobile Bangladesh Challenge) registeration will open from 12 August'20 and details will be shared through Official PUBGM FB page & Official FB group of Bangladesh.
4 man squad.
If any queries, please post in Official Facebook groups.
https://cdn.discordapp.com/attachments/481200416349224980/742018856305819738/FB_IMG_1596973543724.jpg

[tall coral]

@coral crater hiw you Bangladeshi

[thorn terrace]

is this for pmbc registration?

[clever leaf]

Account has been logged in with a newer version of the game please help ???

[thorn terrace]

@clever leaf update the game version

[night cloak]

@thorn terrace read my previous message.

[coral crater]

@night cloak bro dm koren

Link dicchi

[clever leaf]

update but not ready brw am login another mobail also same problem

[night cloak]

@clever leaf wait for a new update, also make sure your account is not hacked or something and install only from the official stores.

[clever leaf]

account is hacked brw ?? but am changing password

[storm flume]

You can contact the customer service via the game settings, @clever leaf. Refer to subpoint 5.3 in #faq for further instructions.

[spring zephyr]

@clever leaf Contact in-game customer service for this issue.

[clever leaf]

how ???

[storm flume]

You can contact the customer service via the game settings, @clever leaf. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@night cloak from where i can get pmco server?

[mighty token]

do you spaek arbic

[true wasp]

when will PMBC Reg will start?

[night cloak]

You'll get a mail from them, @night cloak.

[vagrant forum]

@true wasp, it has started.

[storm flume]

Please refer to this channel's pinned messages for further information, @true wasp:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@night cloak Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or can create a new account in the global version.

[mighty token]

I want Arab support do you have

@night cloak I want Arab support do you have

[night cloak]

You can join this server,@mighty token : https://discord.gg/pubgm-mena

[mighty token]

@night cloak I want Arab support do you have

[true wasp]

any Bangladesh support?

[night cloak]

we dont but you can get it in that server

@true wasp There's no official Bangladesh server.

[true wasp]

😑

[night cloak]

@night cloak Hi, team V8 have qualified in the Saudi PMCO region even though they used cheats and have been reported with evidence.

Some regions have already started group stage. Yet, those cheaters haven't been disqualified!

[true wasp]

@true wasp There's no official Bangladesh server.
@night cloak when you will make it?

[night cloak]

@night cloak Please contact @onyx cairn with evidences.

In dm?

@true wasp It used to be in there, but not anymore because it wasn't well managed.

@night cloak he'll get back to you once he's available.

[true wasp]

@true wasp It used to be in there, but not anymore because it wasn't well managed.
@night cloak rebuilt it

[night cloak]

Nothing we can do about it.

[strong cipher]

so my frind

[night cloak]

Alright

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @strong cipher. Remember to read through #faq before asking questions in the support channels.

[strong cipher]

so my friend's facebook account got hacked and the hacker gained access to the game and changed the login mail and phone number. now my friend can only login to game using twitter login. how do we remove or reset the login email and phone number for the game logins

[storm flume]

You can contact the customer service via the game settings, @strong cipher. Refer to subpoint 5.3 in #faq for further instructions.

Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[strong cipher]

@storm flume been trying since 2 months and there is no response

[coral crater]

Can Koriean id play pmbc?

[night cloak]

@coral crater Contact the Official PUBGM FB page & Official FB group of Bangladesh.

[onyx cairn]

Hi @night cloak,
Plesse accept my friend request!

[tulip ferry]

Guys, Is any jailbroken IOS device can lead to BAN even with no hack or 3rd app ??!

[opaque mist]

Any1 know what I need to do

[autumn wigeon]

Always high ping in asia server why if this is a uc glitch it will be fixed in minutes

[limpid socket]

[spring zephyr]

@tulip ferry You won't get banned for playing on a jailbroken device, unless you use cheats.

[storm flume]

You can contact the customer service via the game settings, @opaque mist. Refer to subpoint 5.3 in #faq for further instructions.

[opaque mist]

ty

[autumn wigeon]

Always high ping in asia server why if this is a uc glitch it will be fixed in minutes
@autumn wigeon

[night cloak]

@opaque mist You need to wait for a future update, make sure no third party has access to your account and Download the game from official stores.

[tulip ferry]

@spring zephyr thnx bro, is that for sure!! i tried to contact support in-game but no answer

[night cloak]

@autumn wigeon ,Please fill out this form: https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[formal moon]

How do i get the new beta

[night cloak]

#news @formal moon.

[spring zephyr]

@formal moon https://discordapp.com/channels/393088095840370689/481197473403240451/741220089784959029

[opaque mist]

so theres no way i can play on that account until a future update @night cloak ?

[night cloak]

You can try Reinstalling maybe it could help.

[formal moon]

Where i dont see it

[opaque mist]

ok ty ill try that

[celest shadow]

Scroll up a little in the #news channel, @formal moon.

[smoky berry]

Hello, I subscribed to Prime Plus and want to cancel the subscription and I do not have a Gmail account. Please how cancel the subscription from the company automatically

[crude hound]

I need some help with PUBG from some recent days my ping is coming 80ms but all the servers are lagging and my friend list is not showing to me and when we join arena training or tdm ware house we can't see anything

[night cloak]

@smoky berry Please contact Google.

[crude hound]

I need some help with PUBG from some recent days my ping is coming 80ms but all the servers are lagging and my friend list is not showing to me and when we join arena training or tdm ware house we can't see anything
@crude hound Its a problem in pakistan

[night cloak]

These any support here?

@crude hound ,Please fill out this form for ping issue: https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection
Friends list issue can be fixed by joining and leaving the Cheers park and Record the TDM issue and report it in #old .

[smoky berry]

@smoky berry Please contact Google.
@night cloak I do not have a gmail or password. I did not remember them

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@smoky berry You need to contact them for that issue, https://support.google.com/

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

You can contact the customer service via the game settings, @smoky berry. Refer to subpoint 5.3 in #faq for further instructions.

[stone quiver]

PMBC info

[storm flume]

Please refer to this channel's pinned messages for further information, @stone quiver:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[smoky berry]

@night cloak please help me

[night cloak]

Contact in game customer service, nothing can be done from here.

[smoky berry]

@night cloak The gym account asks me to cancel the subscription while I do not own it

[celest shadow]

As aforementioned, please contact Google Support to recover your lost account.

[smoky berry]

@celest shadow I do not have the account, the mail, or the password, and I did not link it to a phone or anything

[celest shadow]

There is nothing that we can help you with here, @smoky berry. You may contact the in-game customer service and request a support agent if he/she could cancel the subscription for you.

[last pendant]

In my account it is showing your account has been logged with a newer version of the game and can no longer log in with an older version .update to the newest version this is showing plz help me

[smoky berry]

@celest shadow So I let that ask me for an email and I don't have it

[storm flume]

You can contact the customer service via the game settings, @last pendant. Refer to subpoint 5.3 in #faq for further instructions.

[last pendant]

I do it but no use

Plz help me

I can’t wait till the new update

[night cloak]

You need to wait for a future update,@last pendant make sure no third party has access to your account and Download the game from official stores.

[last pendant]

So there is no other option

[night cloak]

nope contact in game customer service

[last pendant]

So this message Pubg officials read

[storm flume]

You can contact the customer service via the game settings, @last pendant. Refer to subpoint 5.3 in #faq for further instructions.

[last pendant]

Plz anyone tell me the suggestion

I already do it but I don’t get any reply

This is showing

[night cloak]

You can contact using the help button shows in top right side of login page.

[austere otter]

ping high after 3 mb update

[night cloak]

@austere otter ,Please fill out this form: https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[empty epoch]

Sir I need your help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @empty epoch. Remember to read through #faq before asking questions in the support channels.

[night cloak]

You need to wait for a future update,@empty epoch make sure no third party has access to your account and Download the game from official stores.

[wraith brook]

My ping is very stable
.

. constant 968 ms

[storm flume]

Hello, @grim tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[wraith brook]

@night cloak Advertise in #old

[austere otter]

my ping is always 180+

[wraith brook]

So low ?

[empty epoch]

Sir telle the date of your new update

[open void]

I have a problem in my UC

[wraith brook]

@empty epoch No specific date keep an eye on #news

[storm flume]

You can contact the customer service via the game settings, @open void. Refer to subpoint 5.3 in #faq for further instructions.

[open void]

The customer service didn’t help me

[empty epoch]

And sir indonasian hacker hack my pubg id

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @empty epoch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[empty epoch]

And use without my permission

Ok

[night cloak]

@grim tangle please move to a discussion channel.

[empty epoch]

Sir I perchase royalpass and perchase prime plus . Tell me about the new update date

[storm flume]

We currently do not have a specific release date for the upcoming update, @empty epoch. Once we do, we will publish further information in #news.

[dim harness]

Sir I perchase royalpass and perchase prime plus . Tell me about the new update date
@empty epoch 10-15 SEPTEMBER !!!!

[wraith brook]

@dim harness Don't provide unconfirmed information

[halcyon pecan]

Bonus challenge redeem store refresh date plz

[velvet ingot]

hello need a pubg mobile deep link is there any?

[terse quarry]

yaa

[wraith brook]

Wdym

[dim harness]

@dim harness Don't provide unconfirmed information
@wraith brook UNCONFIRMED UPDATE WILL COME IN THESE DATES

[last pendant]

Plz help

[night cloak]

@halcyon pecan Please Contact the PUBG MOBILE Indian server, link in #735483472432594994

You need to wait for a future update,@last pendant make sure no third party has access to your account and Download the game from official stores.

@terse quarry This is a support channel not for sharing popularities.

@velvet ingot ??

[velvet ingot]

yes

I need a deep link for pubg mobile

[night cloak]

beta ??

[terse quarry]

@terse quarry This is a support channel not for sharing popularities.
@night cloak ok

[velvet ingot]

no that are live on app store and play store

[wraith brook]

Wdym by deep link ?

[velvet ingot]

a deep link is any link that directs a user past the home page of a website or app to content inside of it

[night cloak]

We dont do that here.

[velvet ingot]

where should i ask?

[night cloak]

not in this server.

[velvet ingot]

do you have any idea of any server that can help me

[night cloak]

you can have the beta version, refer this message: https://discordapp.com/channels/393088095840370689/481197473403240451/741220089784959029

[empty epoch]

Sir when your new update is coming. My prime plus date is over

[storm flume]

We currently do not have a specific release date for the upcoming update, @empty epoch. Once we do, we will publish further information in #news.

[empty epoch]

But I perchase prime plus and can't collect daily uc and reward

[storm flume]

You can contact the customer service via the game settings, @empty epoch. Refer to subpoint 5.3 in #faq for further instructions.

[brazen drift]

Hi ! 300 uc got deducted from my account I don't know how it happened i haven't purchased anything !! Can any admin please help me

[storm flume]

You can contact the customer service via the game settings, @brazen drift. Refer to subpoint 5.3 in #faq for further instructions.

[tiny crow]

<@&639889499718942720> <@&481161015728406538> Sir ,
I am from a team of SA region in PMCO .There is no response in the given server .We mentioned them several time for many kind of support but No reply at all.The Anti Cheat app also didn't arrived yet.
kindly look upon it
@lime juniper

[night cloak]

@onyx cairn ^^

@tiny crow Please do not use those role mentions for these.

[onyx cairn]

What was the question regarding anticheat app? @tiny crow

[tiny crow]

We mentioned the modarator from tomorrow

No response at all

[onyx cairn]

Please wait for ITACHI to reply to you. Yes, this may take a bit time, but don't be worried. Anticheat tool and access will be provided once it has been announced.

[polar marsh]

@compact orbit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

It's been 2 week. Redeemption centre haven't been reset

@night cloak Contact the PUBG MOBILE Indian Discord server.

[polar marsh]

@analog pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rapid owl]

@night cloak haha , noob I don't know who give you Moderator status , you are not providing the solution of @tiny crow PROBLEM BUT suggestions about not mentioning yourself. Nice moderation .

[night cloak]

@rapid owl ??

[wraith brook]

[rapid owl]

And where is mentioned that we can't mention the Moderator and Contributors in this server. If there is , then why you not remove these roles so that no one will able to mention it

[wraith brook]

@rapid owl What problem you have ?

[spring zephyr]

@rapid owl He mass mentioned, that's not allowed here. You can mention it if it's an emergency like raids.

[night cloak]

@rapid owl Those are meant for emergencies in this server not for asking game related issues.

[ionic kraken]

Will OnePlus Nord get low/extreme graphics option

[wraith brook]

@rapid owl Read #735483472432594994 first . It seems you just joined here

[rapid owl]

So you guys can insult anyone based on your personal concept of emergencies. I don't have any problems if it's not a Official server. But unfortunately it's. @lime juniper , please take it in consideration

[night cloak]

No one has insulted anyone in here.

You still haven't explained what's the problem.

[rapid owl]

And where is your concept now that if one Moderators is providing assistance then others can't interfere. All Moderator are ready now to keep silent me.

[night cloak]

Since Friday me & my friends getting 150+ ms ping than usual (64ms), please sort this issue ASAP.

@night cloak ,Please fill out this form: https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

Already done with this survey

wait patiently for them to fix it.

Its says open and I cant

[polar marsh]

@last storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

.

@rapid owl based on the issue with T9xGODFATHER#1773 he needs to contact the PMCO server not in here and I have mentioned one of the supporter who manages that server, but I still have no idea why you're trying to pick a fight in here.

@storm willow could you check the above iOS issue.

[storm willow]

I’m seeing it 👨‍💻

[night cloak]

Thank you.

[storm willow]

@night cloak beta?

[night cloak]

? Beta as in

Na

[storm willow]

Are you installing from AppStore?

[night cloak]

Ye

@storm willow

[vagrant forum]

@broken plinth, could you please state your issue?

[storm willow]

@night cloak download isn’t completed- try delete/restart device and reinstall.

[night cloak]

Did that

@storm willow restarted the phone many times

[storm willow]

What device are you using? @night cloak

[night cloak]

When I del it shows open in appstore and I cant click on that @storm breaker

[vagrant forum]

Do you have any third party applications installed on the device that violate the game's terms of service in any way, @broken plinth?

[night cloak]

Device is iphone 7

[storm flume]

Use of unauthorized third-party software or methods, @broken plinth, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[toxic mountain]

Y u gave me mvp it should be my friend

[storm willow]

Long press app-delete then go to safari settings and clear cache - restart device- open AppStore and install @night cloak

[celest shadow]

It is based on overall performance, @toxic mountain. You had one revive, he does not—and this may be true for other aspects of the game such as support, kills and et cetera.

[night cloak]

Ohk thx

[storm flume]

Use of unauthorized third-party software or methods, @broken plinth, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[toxic mountain]

@celest shadow k

[night cloak]

@broken plinth Reset your device. those GFX files are still in your device, that the reason why you're getting ban.

download from official store.

please fix the bonus challenge redeem option its not opening

[sand path]

@night cloak ask for it in the Indian server #735483472432594994

Your ID? @broken plinth

Device? @broken plinth

Do you have a Screenshot of ban message?

Can you post it here.

[boreal wagon]

Hello👀

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @boreal wagon. Remember to read through #faq before asking questions in the support channels.

[sand path]

Yes?

[boreal wagon]

Nothing 😅

[sand path]

Please move to #chat if you do not require assistance.

[boreal wagon]

Oh sorry

[sand path]

No worries

Alright. Will try to get your account checked for cheating activity. Will keep you updated. I would suggest factory resetting your phone.

Thank You

[grand trench]

There is a server wide hack on pubg North America FPP Squad miramar match every player in the lobby can't move and they get killed either by bot or zone what is this? This is the 3rd time happening to me

[sand path]

Reset your phone. @broken plinth

@grand trench #old

@broken plinth wait patiently for now.

[night cloak]

Using GFX is against the ToS which is your fault @broken plinth

[austere wigeon]

anyone knows how to change password of email/phone link?

[night cloak]

Still cant

@austere wigeon enter a wrong password which will give an option to change it.

Those files must have saved in your device

[topaz tangle]

Does anyone knows about the battle coin challenges...i can't find the challenge option frome 2-3 days

[night cloak]

Do it

[topaz tangle]

It just says coming soon

[night cloak]

@topaz tangle check your region and flags

[lapis current]

When will beta PUBG mobile next update come

??

[sand path]

@broken plinth reset your device.

[storm flume]

We currently do not have a specific release date for the upcoming update, @lapis current. Once we do, we will publish further information in #news.

[topaz tangle]

@topaz tangle check your region and flags
@night cloak

Also not showing here

[sand path]

Don't log in for now. I've forwarded your details for investigation. @broken plinth

[dim mauve]

any one help me plz
i have problem with login that account has logged in newer version

[sand path]

Did you reset your phone? @broken plinth

By reset I mean the phone deletes everything.

Alright. Wait for now

[dim mauve]

any one help me plz
i have problem with login that account has logged in newer version
@dim mauve help plz

[storm flume]

You can contact the customer service via the game settings, @dim mauve. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@broken plinth its just a one day ban whats the problem

[dim mauve]

@dim mauve then download latest pubg version and login with your account from play store
@broken plinth its already last version but cant login

[night cloak]

@broken plinth your screenshot says unlocks on 8-13-2020

[storm flume]

Use of unauthorized third-party software or methods, @broken plinth, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[vagrant forum]

@dim mauve, please refer to the bot message that you were mentioned with.

[night cloak]

@broken plinth you used gfx thats your problem now reset your phone once and never install gfx

[storm flume]

Use of unauthorized third-party software or methods, @broken plinth, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[vagrant forum]

@night cloak, Nadeko has already forwarded his issue to be investigated. No need to suggest him anything for now.

@broken plinth, the GFX is installed on your device and not your account.

[celest shadow]

Just be patient on the matter, @broken plinth. Your issue will be investigated if there was any cheating activities involved.

You have been answered, @broken plinth. Move to a discussion channel, if there is a follow up on your issue—you will be mentioned here. I hope you understand that it will take some time, and that patience is required. Modification of game files is against the Terms of Service and you should know better when you agreed to those terms.

[willow panther]

@celest shadow when will be battle shop of (Bonus Challenge) will be refreshed

[celest shadow]

Feel free to ask this in the PUBG MOBILE India Discord Server, @willow panther. You may find the link in #735483472432594994.

[abstract wyvern]

guys

is this true

[willow panther]

@celest shadow it is unavailable to get this since 3 weeks

[abstract wyvern]

pubg mobile support in-game cs is automated bot system

?

so i wont get my account back forever

?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @abstract wyvern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[azure sundial]

Please i need help i can’t login with my account i have probleme with that account has logged in news version and already i have latest version

[celest shadow]

@willow panther, read above.

[willow panther]

@celest shadow thank u

[celest shadow]

The issue should be addressed and fixed in the next update, @azure sundial.

@broken plinth, it does not.

[abstract wyvern]

@lime juniper is the in0game pubg mobile cs an automated bot? cuz i waited so far 3 weeks and my issue hasnt been fixed i even provided all the proof

now i researched this and even some youtubers like talktothehand also had the same issue and said that in-game cs is bot automated

??????

[azure sundial]

The issue should be addressed and fixed in the next update, @azure sundial.
@celest shadow When ?

[abstract wyvern]

🤔

[celest shadow]

Please be patient till a support agent reaches out to your support ticket, @abstract wyvern. They receive tons of support tickets every day.

No ETA, @azure sundial.

[abstract wyvern]

@celest shadow ye ive been waiting for almost a month now and they said they will get back to me since 3 weeks no response, even they thanked me for providing the proof

[celest shadow]

It does not, @broken plinth.

[azure sundial]

@celest shadow how much i have to wait

[celest shadow]

You can try contacting the in-game customer service again if they did not do a follow up on your issue, @abstract wyvern.

No estimated time, @azure sundial.

[azure sundial]

@celest shadow so i can’t play with my account or what ?

[abstract wyvern]

then i saw this on twitter

a famous youtuber had the same issue as me

and i saw pubg mobile reply to him with this

[celest shadow]

Not at the moment, @azure sundial. I suggest changing your social media account passwords and enable two-factor authentication. Do not share your account details with third-parties or to unknown websites, it is your responsibility to keep your account safe.

[storm flume]

You can contact the customer service via the game settings, @azure sundial. Refer to subpoint 5.3 in #faq for further instructions.

[celest shadow]

Go ahead, @broken plinth.

[abstract wyvern]

@celest shadow

Same issue as me this famous yter having

[hot vapor]

This game is so full of cheats

[storm flume]

Hello, @hot vapor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Please refer to subpoint 5.4 in #faq for further information, @abstract wyvern @broken plinth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[abstract wyvern]

usless in my case

to be exact

[azure sundial]

@broken plinth u have same probleme ?

[abstract wyvern]

ill keep waiting for in-game support service to keep giving me automated replies, 1 month so far only they told me they will get back to me and thanked me for providing proof

still waiting, lets see how long

-_-

[storm flume]

Please refer to subpoint #5.4 in #faq for further information, @abstract wyvern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[abstract wyvern]

Rock

i am

im sure i am cuz i got back with a few responses and they even thanked me for providing the proof and problem and they told me they would take it to the concerned team and when recovered they will get back to me in this manner

thats exactly what they told me in-game cs

and thats a month ago almost

still they havent got back to me

[night cloak]

refer the bot message which mentioned you.

[abstract wyvern]

im not reporting a cheater

im reporting a account hacker issue

[storm flume]

Please refer to subpoint #5.4 in #faq for further information, @abstract wyvern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[abstract wyvern]

my account got hacked withsomeones social media

im trying to unlink it

[azure sundial]

@night cloak we need help please

[abstract wyvern]

with the help of in-game cs

I check Rock47

ik

ty

just saying its been a month now

kk

[night cloak]

@azure sundial You need to wait for a future update, make sure no third party has access to your account and Download the game from official stores.

[abstract wyvern]

whats ur point rupbasu

[night cloak]

please use #pubg-mobile / #chat

[azure sundial]

But i can’t play pubg now in my account?

[storm flume]

You can contact the customer service via the game settings, @azure sundial. Refer to subpoint 5.3 in #faq for further instructions.

[azure sundial]

I have a tournament tomorrow

[night cloak]

Read my message again

[frosty gull]

see my ping m from india and how come middle east ping is less than my asia server

m connected to wifi

[final thicket]

Me too

[frosty gull]

fix this asap it is very difficult for us otherwise ...

[final thicket]

Middle East ping is lower than asia

[frosty gull]

it is pretty irritating

[final thicket]

Ya

[frosty gull]

i am encountering this problem from this temple update

ancient temple event

[night cloak]

@frosty gull @final thicket ,Please fill out this form: https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[storm flume]

Hello, @frosty gull!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[final thicket]

We are reporting but you are not fixing it

[frosty gull]

@final thicket yaa right i have filled the form just fix it because i have high speed internet then also it is quite irritating

it is the first time i am encountering this ping problem

[pallid meadow]

Guys

I unlinked my account then this is showing

[abstract wyvern]

@night cloak can u answer this question has anyone hacked account ever been recovered?

[pallid meadow]

What to do

[final thicket]

@frosty gull whole asia server is facing the same problem

[night cloak]

@pallid meadow relogin

[pallid meadow]

@night cloak thanks

BRO

[night cloak]

@abstract wyvern they do got their accounts

[dark plume]

my account is blocked, I do not know for what reason, I played without any cheats and third-party programs, I played honestly I ask you to help me get my account back

[polar marsh]

@dark plume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pallid meadow]

@night cloak love you

[fresh swallow]

Hi, i heard if we get killed by hackers there will be no points detected, but i don't think that is working, i get killed by some weird undetected hacker every game

[night cloak]

@fresh swallow Does that reported account got banned.

[frosty gull]

@jade bear but this is a very big problem which cant be ignored ...shots are not registering

[night cloak]

@frosty gull please use #pubg-mobile

[frosty gull]

ok bro...

[celest shadow]

Your points would not deduct if and only if—the hacker you reported or encountered was suspended, @fresh swallow.

[abstract wyvern]

@night cloak so in-game cs are legit people and not bots ?

[dusty otter]

The account is stolen and I cannot access the account. I need help

[night cloak]

The bot just gives you the message what to do.

You need to wait for a future update@dusty otter , make sure no third party has access to your account and Download the game from official stores.

[celest shadow]

@fresh swallow, try to avoid using the word "ban" or else it'll automatically mute you.

[fresh swallow]

Ohh okk

But i was explaining the situation... Haha i dotn knwo you can't use the b word

Well i did report but only few got baed

Others r obviously using unfair advantages

But nothin happens

[celest shadow]

We are aware of the message, @fresh swallow.

[storm flume]

Hello, @fresh swallow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fresh swallow]

I encounter them only in duos for some reason, in other modes its normal

[celest shadow]

Be patient, @broken plinth.

[abstract wyvern]

is there anyway to get the ipad display on iphone

'do i need to jailbreak my phone for it

???

[onyx cairn]

Apple Stores offer services to replace broken displays, but I guess they won't recommend to get an iPad display on iPhone.
Can you explain what do you want to do, please?

[night cloak]

how can i access emulator chat?

[onyx cairn]

Type .emulator in #481204134859505684

[night cloak]

thanks dude

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[sand patrol]

Plz solve ping issues Asia server other wise I uninstalled pubgm

[worn forum]

What is the upcoming tournament whose registration is going to open soon? And when does it start?

[fair bone]

Solve my problem #questions #news #pubg-mobile

[icy dome]

Can we don't do anything against hackers in pmco pak

[storm flume]

You can contact the customer service via the game settings, @fair bone. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@icy dome report them.

[velvet hinge]

Hello I need to ask something
if it counts when someone unfriend and becomes friend again

[polar marsh]

@rigid dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[velvet hinge]

Or its start from 0

In my popularity fan list it's not counting

[night cloak]

@velvet hinge you talking about synergy?

[velvet hinge]

No popularity

[night cloak]

They don’t even need to be your friend to give you popularity.

[velvet hinge]

It's not counting it's still remains the same

They sent me car

But it's doesn't count

[errant garnet]

welp pls

what happened

idk

[lyric bone]

My Facebook account was logged into from an unknown source and the same day, my PUBG UC (around 600)🤑 (PUBG account linked to Facebook) had disappeared. Please help.

[velvet hinge]

Before that overall 3.4k

[night cloak]

@lyric bone please contact in game support for account related issues we can’t do anything from here.

[velvet hinge]

It's still remained same

[night cloak]

@velvet hinge I’ll let a community staff member answer you.

[vocal quartz]

Most of the teams in pmco are qualified by hacking. Pls ban them

[errant garnet]

any admin pls dm me

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @errant garnet. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@errant garnet you were banned for violating the user agreement.

[vocal quartz]

They use hacks for qualifying

[errant garnet]

ik

but whic

idk

[night cloak]

Nor do we.

[errant garnet]

i follow all of them

just my ping is bad

[night cloak]

is ipad allowed in PMBC 2020???

[errant garnet]

like its around 200-300

[lyric bone]

@night cloak no in game support statement answers my query

[night cloak]

We cannot help with account related issues here @lyric bone

[vocal quartz]

Hackers destroyed underdogs dreams and their future

In pmco

#pmco made for hackers

So sad

[storm flume]

Hello, @vocal quartz!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vocal quartz]

Pubg is not doing anything about hackers

[errant garnet]

can some helper dm me

[velvet hinge]

@night cloak ok tag them

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @errant garnet. Remember to read through #faq before asking questions in the support channels.

[wind dock]

I want to give some info that they can add in pubgmobile it will be superb 👌

Where can I send that info

[spring zephyr]

@night cloak If you have any queries about PMBC, please post in Official FB group of Bangladesh..

[red geyser]

@spring zephyr Can you please ping the message of ping form filling so that every would fill the forum

[spring zephyr]

@wind dock You can give your suggestions in the #old channel.

[errant garnet]

can we get terminated because of lag?

cause i cant play for a day

[wind dock]

@spring zephyr its not a bug and I really want to add that feature it will ve lovely 😊

[vocal quartz]

Now there's no mean to do that bcz Hacker teams have qualified and my has disqualified bcz of these sick minded Hackers

[spring zephyr]

@wind dock Feedback

[wind dock]

@spring zephyr any best place where pubg listen and add very fast or my feedback is going to waste

[red geyser]

Any mod's here please ping the message of ping form filling so that player can fill the form @sand path sorry for the tag

[spring zephyr]

@wind dock Post it in #old.

[wind dock]

@spring zephyr ok posting

[spring zephyr]

@red geyser https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[onyx cairn]

Do you have any evidence? @vocal quartz

[errant garnet]

can someone help me

[red geyser]

@spring zephyr Please ping this link

[errant garnet]

dm plzzz

[onyx cairn]

Write here. @errant garnet

[errant garnet]

see

my acc got terminated

idk y

and this is the 2rd time

[onyx cairn]

Banned?

[errant garnet]

for 1 day

this is 2nd time

plz tell me what is happeing

i dont want this to happen anymore

[onyx cairn]

I guess I know why, let a mod answer.

[spring zephyr]

@errant garnet Does it show "We have terminated your connection"?
If yes, check #faq 4.11

[errant garnet]

typing typing

k

[spring zephyr]

@red geyser There is no need to pin this, you can find this message in #news, it's an old form.

[errant garnet]

thats lag

and i have a solid 15mbps modem

and IDK Y MY PING IS 200-300

[normal fulcrum]

@errant garnet Screenshot will be more helpful

[errant garnet]

wait

im sending

there

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @errant garnet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[errant garnet]

ik

but my net is ok

and im on emulator

[night cloak]

It can happen due to very unstable internet.

[storm flume]

You can now access #emulator-chat and #emulator-support, @errant garnet. Revert this at any time by sending .emulator in #481204134859505684.

[errant garnet]

k

[spring zephyr]

@errant garnet Ask in #emulator-support.

[velvet hinge]

@spring zephyr help me bro

[void creek]

@spring zephyr bro

[copper flume]

How is this possible

[velvet hinge]

I popularity fan list doesn't counting

[spring zephyr]

@velvet hinge Can you explain your issue in detail?

[void creek]

Bro @spring zephyr i want to know a thing plz help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @void creek. Remember to read through #faq before asking questions in the support channels.

[void creek]

@spring zephyr is smartgaga or phoenix os safe for pubg acc?

@spring zephyr gameloop is lagging too much nowadays 😭

[spring zephyr]

@void creek Only Gameloop is recomended.

[storm flume]

You can now access #emulator-chat and #emulator-support, @void creek. Revert this at any time by sending .emulator in #481204134859505684.

[icy dome]

@night cloak reported but no action 247 and 47 from last pmco every one know they are hackers even commentator !but no action taken from higher authorities

[velvet hinge]

@spring zephyr my friend sent me car before that overall 3.4k sent by her after that it doesn't count she still in 3.4k

[normal fulcrum]

@icy dome Contact @warm wren

[velvet hinge]

[icy dome]

@normal fulcrum thanks

[velvet hinge]

@spring zephyr

[night cloak]

I have a question about pubg mobile bangladesh challenge. Is it true that we need to be above 16 years of age to participate?

[polar marsh]

@dusk gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@nimble vale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx cairn]

Do you have any evidence? @icy dome

[night cloak]

Pls ban cheters
Wall hack

I have a question about pubg mobile bangladesh challenge. Is it true that we need to be above 16 years of age to participate?
Someone help please

I wanna know why Oman ping is bad, you can see my internet speed but still get like this ping and Oman is in Middle East right? Still in Middle East server we do t get the lower ping(i get 150 or above)

[dense gulch]

@night cloak I think u need proof

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[icy dome]

@onyx cairn yes bro only not me every pubg player in Pak server have evidence

[night cloak]

Can someone help me🤷🏻

Or give me pubg mobile officials email so I can send them

[polar marsh]

@serene ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

[e-mail]@night cloak

Thx

[naive garden]

How to fix this?

[solar stump]

Can fix the issue of high ping after reinstalling my gAme

[night cloak]

@naive garden repair client and reinstall.

[naive garden]

Already did

[onyx cairn]

Please accept my friend request and send me every detail. @icy dome

[icy dome]

@onyx cairn ok

[solar stump]

@night cloak

[night cloak]

@solar stump high ping issue is related to your network service provider, check which connection provides you with the lowest bandwidth.

[solar stump]

Iam on data network

[fluid ore]

Why does tactical drill say event has ended

[solar stump]

Iam facing this from past 1 week

Because of that update

[naive garden]

I’ve reinstalled n repaired client but still unable to login

[solar stump]

[night cloak]

@solar stump data can't provide the lowest ping at many places, prolly switching to a better network shall be useful.

@naive garden I'm afraid that's something complicated now, tag some of the staffs if you need an urgent help with your situation.
Maybe they will provide you with more specific assistance.

[naive garden]

I’m new to this server 😅 which ones are the staff?

[night cloak]

@elfin canopy ^ help needed above

Need help.

@night cloak yea?

[elfin canopy]

Hello,@night cloak! How may I help you?

[night cloak]

Cm dm?

Maybe

Many prob

[elfin canopy]

@night cloak sure.

[night cloak]

Send it here

@elfin canopy

Cm

[celest shadow]

@fluid ore, could be a bug. I just collected my tactical points a minute ago.

[regal ingot]

Where to ans question ( for those who live in hongkong)

[naive garden]

@elfin canopy I have not been able to log in into the game due to logged in to a newer version, already repaired client and reinstalled game, still doesn’t work

[icy dome]

@onyx cairn check dm for proofs

[celest shadow]

Please ping Error403#4903 in #discord, @regal ingot.

[storm flume]

You can contact the customer service via the game settings, @devout wren. Refer to subpoint 5.3 in #faq for further instructions.

[fluid ore]

@celest shadow no yesterday also it’s 2 days in a row www

[night cloak]

Cheater.

[celest shadow]

Hello, @naive garden. The error you are receiving should be addressed in the next update. Be sure to not share your details with any third-parties or to unknown websites. Contact customer service for further assistance.

[naive garden]

So do I have to wait for the next update to play the game?😱

[livid thorn]

can i get Erangle 2.0 beta download link

[celest shadow]

I've actually faced a similar issue like yours where it says the event has ended when there was still 20 days left, @fluid ore. I had to wait the next day or so for it to be available again. I'm not quite sure as to why. I'll get back to you if I receive a follow up on this.

[fluid ore]

Ok

[celest shadow]

@livid thorn, in #news and scroll up.

[livid thorn]

thanks bro

[craggy lantern]

@celest shadow did you Ben me from discord please don't Ben me

[celest shadow]

@naive garden, unfortunately that is how it will be for now unless a patch is rolled out to address the issue but there is no information on that.

[naive garden]

Oh no 😢 I have just achieved conqueror, didn’t even have the chance to play 5 matches for the frame, and I can’t log in😭😭

[night cloak]

Why did u even log out in the first place

[naive garden]

I did not tho

I woke up , tried to log in

Got stuck

😭😭

[devout wren]

How to fix this?
@naive garden i know this ia problem

[polar marsh]

@devout wren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dim mauve]

helo me Plz i have error that account has been logged with newer version

[naive garden]

@dim mauve we have the same problem, u can try repairing client n reinstalling

If it doesn’t work then we need to wait for the next update together😢

[dim mauve]

i have tried

not work

[naive garden]

Then yea we have to wait for the next update 😢

[dim mauve]

coustmer service should help us

i think next update with 1 month

[storm flume]

You can contact the customer service via the game settings, @naive garden. Refer to subpoint 5.3 in #faq for further instructions.

[naive garden]

i think next update with 1 month
@dim mauve

My conqueror title would be gone by then 😭

[dim mauve]

i have try to contact them inside game they just give me autoreply

how now we have to wait!!

[lone birch]

Hi there
I was playing global version , i logged in to the Vietnam version by mistake, now I can't log in to the global version anyone can help ?

[shy mist]

Well that's a pity..If u've seen discord from time people were complaining about it from previous season..@naive garden

[dim mauve]

so also it will not work next season?

[spring zephyr]

@lone birch You can't revert that.

[shy mist]

It did work for most people

[spring zephyr]

@dim mauve Contact in-game CS for your problem, explain your issue to them in detail.

[naive garden]

Oh I joined the discord server cuz my friends said it could help me with my problem

[dim mauve]

@dim mauve Contact in-game CS for your problem, explain your issue to them in detail.
@spring zephyr how im just saw autoreply

[naive garden]

Turns out it didn’t 😭

[storm flume]

You can contact the customer service via the game settings, @naive garden. Refer to subpoint 5.3 in #faq for further instructions.

[velvet hinge]

@spring zephyr it doesn't count it remained same

[fair bone]

I have same problem

[velvet hinge]

It's still in 3.4k

[storm flume]

You can contact the customer service via the game settings, @fair bone. Refer to subpoint 5.3 in #faq for further instructions.

[lone birch]

@spring zephyr i did but there is no answer
They didn't write me back from 1 week

[spring zephyr]

@velvet hinge Are you sure that it was 3.4 before your friend sent it?

[fair bone]

I doo almost 100 time regularly last 10 days

[velvet hinge]

@spring zephyr yeah I damn sure

It was

[spring zephyr]

@velvet hinge Try repairing and see if it's the same.

[velvet hinge]

How

[spring zephyr]

@night cloak Changing game files will get you banned.

[fair bone]

Uninstalled mobile reset repair almost all thing I. Do

[spring zephyr]

@velvet hinge Log-out and you will the option on top right.

[night cloak]

@spring zephyr was saying to delete the files and update the game

[velvet hinge]

Okk I'll try

[shy mist]

@heavy vortex Well thanks for that mate..

[fair bone]

Any solution you have

[wispy jasper]

<@&481161015728406538> please help when does crew shop refreshes if stock runs out

[rich notch]

i am geeting please wait before tryinh again in pubg login from gmail @spring zephyr @woven atlas

[spring zephyr]

@wispy jasper I don't think it refreshes, please don't mention the Moderator role for that.

[shy mist]

@spring zephyr the bonus challenge shop isn't fixed ...Any problem to fix it? I've reinstalled twice and clicked on client repair too..Did try login method too..The solution would help me redeem UC .Thnx

[rich notch]

<@&481161015728406538> i am geeting please wait before tryinh again in pubg login from gmail

[storm flume]

You can contact the customer service via the game settings, @fair bone. Refer to subpoint 5.3 in #faq for further instructions.

[elfin canopy]

@rich notch Try again after 3-4 minutes and make sure you've stable internet connection.

[spring zephyr]

@shy mist You can join the Indian PUBGM server for querries about Bonus challenge, link in #735483472432594994.

[fair bone]

I tried but no solution

[wraith brook]

Moderators are pinged like ...

[spring zephyr]

@rich notch Please don't mention the Moderator role for that, you will get answered.

[elfin canopy]

You may ask queries regarding bonus challenge/ redemption store in Indian server, @shy mist, link is in #735483472432594994.

[rich notch]

@elfin canopy i did but no solution

[copper flume]

Please fix this😭 😭

[night cloak]

@fair bone delete cache files from application data.

[wraith brook]

@copper flume Wait patiently for a fix

[velvet hinge]

@spring zephyr it's still remains same

[shy mist]

@spring zephyr @elfin canopy They've blocked me from Indian server XD..The only realibity is here

[rich notch]

@spring zephyr but i can login from facebook but not from gmail

[spring zephyr]

@velvet hinge Seems like a bug, if you are sure that it didn't increased, report it.

[storm flume]

Hello, @velvet hinge!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[rich notch]

@spring zephyr my reply??

[wraith brook]

@shy mist It's your fault you must have spammed there

[tulip ferry]

i jailbreak my iphone and heard this can cause me a BAN 😨, is that true ?!? please, give me the right answer PUBG support

[spring zephyr]

@rich notch Try again after 3-4 minutes and make sure you've stable internet connection.
Try again after some time.

[rich notch]

@spring zephyr done

[copper flume]

@wraith brook I am very disappointed

[night cloak]

Smh

[elfin canopy]

@rich notch a small video clip would be helpful.

[peak topaz]

Ping issues in Asia for many players plz help

[wraith brook]

So why pinging me ?

[shy mist]

Nope it isn't I was banned coz I roasted mod and Admin for their mistake..it's like they've made 16yr old kid a Mod and he's providing wrong information most of time..The objection regarding it lead to ban ..cringe

[elfin canopy]

@shy mist Please contact admin of Indian server. We cannot assist you regarding this.

[shy mist]

@elfin canopy Alright the help is appreciated .. thnx

[velvet hinge]

@spring zephyr okk

[spring zephyr]

@tulip ferry You won't get banned for playing on a jail broken device, unless you will use cheats or modify the game files.

[peak topaz]

Anyone living in India facing ping issues?

[vestal umbra]

@everyone kiska kiska ping zyada aarha hai after 3 mb update react

[rich notch]

@spring zephyr it is in 1 account Only but i can login from other

[storm flume]

Please do not use languages other than English, @vestal umbra. Refer to #735483472432594994 for regional communities.

[shy mist]

@peak topaz yes after 3Mb update the ping fluctuations are high

[vestal umbra]

How to fix ping issue in india ?😭

[sturdy garnet]

Again ms problem start @lime juniper

[rich notch]

@spring zephyr this problem is in my main account but i can login from other account from gmail

[agile wasp]

No solutions for yours problems

[peak topaz]

@shy mist but I didn’t got any 3mb update
I am an iOS user

[vestal umbra]

@peak topaz ????😑

[agile wasp]

These M Frs Banned mY main Id which is Having M416 fool upgradable without any reason😡😡

[sturdy garnet]

When ms problem is solve

[vestal umbra]

In custom TDMS ping is high nowadays like 36 while not fighting 142 while fighting need a solution

@lime juniper what to do?

[spring zephyr]

If you are facing ping issues, report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
If it's an issue from the server's side, then it will get fixed. If not, you will have to contact your ISP regarding this.

[rich notch]

@spring zephyr my reply??

[wispy jasper]

Help Hey pubg it's been two weeks bonuses chllange shop is out of stock please fix this whats the matter I want to redeem uc please help @spring zephyr

[spring zephyr]

@rich notch That feature is still in BETA. So, it has some issues, report it in the #old channel and use another log-in method till then.

[vestal umbra]

I need my account back what to do????😭

[spring zephyr]

@wispy jasper For queries about Bonus, please ask it in the Indian PUBGM server for better assistance, link in #735483472432594994.

[sturdy garnet]

When ping is good?

[rich notch]

@spring zephyr i unlink a account but it is taking 5 days can not ut be fast??

[spring zephyr]

@vestal umbra Can you explain your issue?

[polar marsh]

@vestal umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[peak topaz]

@spring zephyr I have contacted my isp but they said problem is not from their side

[spring zephyr]

@rich notch No, you will need to wat.

[sturdy garnet]

When ms is good

[polar marsh]

@verbal shuttle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spare bison]

@sturdy garnet you're question is very intriguing

[sturdy garnet]

Do something pubg ms is high since morning

[normal fulcrum]

@peak topaz @sturdy garnet Fill this survey if you're facing ping issues
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[wooden condor]

Hey @polar marsh

What's the issue going on

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wooden condor. Remember to read through #faq before asking questions in the support channels.

[sturdy garnet]

Done now what they do

Its not my problem its all players problem

[wooden condor]

I'm getting very high ping from last 3 days...even after a very good data connection

[sturdy garnet]

Same bro

@wooden condor

[spring zephyr]

Fill this survey if you're facing ping issues
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[sturdy garnet]

Every time nfill the form that's all

Nothing they do

Why they guyz make cheap mod ?

If they are doing nothing in server

Already fill it two times

@spring zephyr

[spring zephyr]

@sturdy garnet Filling it once is enough, they will look into this issue, if it's an issue from the server's side, then it will get fixed.

[wooden condor]

I filled up the form .

Now what

When will the ping issue be fixed

[spring zephyr]

Filling it once is enough, they will look into this issue, if it's an issue from the server's side, then it will get fixed.
@wooden condor

[wooden condor]

Ok

[night cloak]

I spend 1500 silvers on pharoh opening
Now it says your luck is full so it means i can get something good after i spend 60uc once?

[cosmic carbon]

Please ban hackers ban paid hackers

[storm flume]

Hello, @cosmic carbon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[dusk swallow]

Pubg mobile in game help desk is so fake. They just have been pretending to recover my hacked account 4-5 times already but not worth it. They ask me to stay patience 4-5 times and do nothing.
I have already been pretended that my account recovery is under process but the customers service is barely working on it I can guarantee. It’s almost been more than 2 months. Even after I proved my ownership and all pubg isn’t helping me to get back my account. Am I totally helpless?

[glass storm]

Thank you Pubg Mobile for Bringing Teams like 247 to use hacks in pmco .WellDone

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frosty gull]

@sturdy garnet yeah bro i have too filled two times ping problem is the most irritating problem

[fleet lotus]

Do you have any information about when's gonna come the new character vochurs event🤗

[frosty gull]

see the ping how come from this recent update it is happening

[placid plinth]

Thank you pubg for hackers pmco 🇵🇰

Is next world leauge is pubg mobile hackers leauge?

[wild condor]

Sir i have a sincere request to Pubg officials that please ban teams like 247,47,IDL, and many more who are using hacks in pmco group stages

Please take action otherwise your pmco will be recognized as PUBG MOBILE HACKERS OPEN

Please let fair teams play

[spring zephyr]

@placid plinth Do you have proof of them cheating?

@wild condor ^

[wild condor]

I have proofa

Proofs

I will send you in a while

Even you can look them up aswell in today's group stages of Pakistan

[spring zephyr]

@wild condor Contact @onyx cairn when he is available. ^

[wild condor]

When he will be available?

[dusk swallow]

Pubg mobile in game help desk is so fake. They just have been pretending to recover my hacked account 4-5 times already but not worth it. They ask me to stay patience 4-5 times and do nothing.
I have already been pretended that my account recovery is under process but the customers service is barely working on it I can guarantee. It’s almost been more than 2 months. Even after I proved my ownership and all pubg isn’t helping me to get back my account. Am I totally helpless?

[tepid thistle]

Good afternoon is there a way to unlink Email ? Because the person who stole my account link it with his email

[cold berry]

@spring zephyr Bro i bought 100UC with India Bonus Challenge points and after that its been more than 3 weeks and I'm still not able to open Redeem Market ( not even on browser )...Plz help

[spring zephyr]

@cold berry For queries about Bonus, please ask it in the Indian PUBGM server for better assistance, link in #735483472432594994.

[storm flume]

You can contact the customer service via the game settings, @tepid thistle. Refer to subpoint 5.3 in #faq for further instructions.

[spring zephyr]

@dusk swallow Wait patiently for their response.

[dusk swallow]

@spring zephyr it’s been over a month and half since their 1st consolation.

[frosty gull]

@spring zephyr bro please solve ping issue as soon as possible my wifi is 70 mbps speed but then also ping always above 120

[wild condor]

@@spring zephyr please take actions as soon as possible

[spring zephyr]

@dusk swallow It can take upto 90 days.

[ivory oasis]

@spring zephyr any solutions for ping issues in Asia server? Tried reinstalling game 2 times 😦

[spring zephyr]

@ivory oasis @frosty gull Fill this survey if you're facing ping issues
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[onyx cairn]

@wild condor accept my friend request.

[wild condor]

@onyx cairn sir i have a request please ban hackers in Pmco region of Pakistan

[onyx cairn]

Send any evidences into my direct messages, please.

[craggy lantern]

@spring zephyr just wanted to ask if there's any progress with my case because i am worried

@onyx cairn hello

[night cloak]

I spend 1500 silvers on pharoh opening
Now it says your luck is full so it means i can get something good after i spend 60uc once?

@onyx cairn are you online? I can not send you dm because of some error, is regarding our invitation for PMCO

[vapid otter]

Please solve stuck and lagg issues from low end devices

[onyx cairn]

All invitations have been sent out. If you didn't get one, you may be not authorized or you didn't pass the qualifiers. @night cloak

[green gorge]

Here's what they answered Hello Soldier, Thank you for your patience ! We hope this post finds you well, and we really hope you enjoy this new update! Regarding your loss of your account, here are some scenarios that we hope to help you: 1. An account that was lost but was linked in the past can be restored by entering the same credentials and using the same communication method. 2. If you want to switch between linked accounts, you can always log out and use the desired account. 3. You can also log in using a verification code using your phone number / email address and recover a new code.

4. If you change your operating system and have only been linked to Game Center or the Google Store in the past, you will not be able to focus on your new device 5. In situations where you want to change your email address, password, or any other of them, please contact support. 6. If you have lost your guest account, please share with us all the information you need to restore this account. Thanks for your continued support! All the best, Manuela with PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE SUPPORT

[solar pulsar]

Hi am uzing pubg korean version can you help me??!

[thorn terrace]

Can I used pubg mobile kr version to registration in PMBC tournament?

[snow osprey]

@lime juniper please can I help me I need to know anything about the airpods I had won

Can you

[vagrant forum]

@solar pulsar, we only provide assistance for the global version of the game.

[snow osprey]

And you told me that you will get back to me on Monday/Tuesday

[slate isle]

Why is the points shop closed? Event is supposed to end tomorrow? @vagrant forum

[vagrant forum]

@thorn terrace, please contact GrandMaster#9839 for queries related to PMBC.

[snow osprey]

And untill now you didn't answer

[green gorge]

Here's what they answered Hello Soldier, Thank you for your patience ! We hope this post finds you well, and we really hope you enjoy this new update! Regarding your loss of your account, here are some scenarios that we hope to help you: 1. An account that was lost but was linked in the past can be restored by entering the same credentials and using the same communication method. 2. If you want to switch between linked accounts, you can always log out and use the desired account. 3. You can also log in using a verification code using your phone number / email address and recover a new code.

4. If you change your operating system and have only been linked to Game Center or the Google Store in the past, you will not be able to focus on your new device 5. In situations where you want to change your email address, password, or any other of them, please contact support. 6. If you have lost your guest account, please share with us all the information you need to restore this account. Thanks for your continued support! All the best, Manuela with PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE SUPPORT

[polar marsh]

@marsh cosmos:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[odd cave]

@pine ridge

[vagrant forum]

@sand path sorry for the ping but could you take a look into @snow osprey's issue?

[covert sentinel]

Why pubgm don't give at list amount of 100 uc as gift ?

[hollow maple]

#481426158601371654 for pewdiepie dissss

[covert sentinel]

[hollow maple]

plz join #481426158601371654

[vagrant forum]

@hollow maple please use #chat. This channel is for queries.

[covert sentinel]

Blah

[solar pulsar]

Is there a server for korean version??

[green gorge]

Here's what they answered Hello Soldier, Thank you for your patience ! We hope this post finds you well, and we really hope you enjoy this new update! Regarding your loss of your account, here are some scenarios that we hope to help you: 1. An account that was lost but was linked in the past can be restored by entering the same credentials and using the same communication method. 2. If you want to switch between linked accounts, you can always log out and use the desired account. 3. You can also log in using a verification code using your phone number / email address and recover a new code.4. If you change your operating system and have only been linked to Game Center or the Google Store in the past, you will not be able to focus on your new device 5. In situations where you want to change your email address, password, or any other of them, please contact support. 6. If you have lost your guest account, please share with us all the information you need to restore this account. Thanks for your continued support! All the best, Manuela with PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE SUPPORT

[snow osprey]

@vagrant forum she already talked with me and I was told that error 403 will answer me on Monday/Tuesday

And no one answered me

[solar pulsar]

Is there a server for korean version?? Hello

[sand path]

@snow osprey #discord

Error did answer you.

[night cloak]

All invitations have been sent out. If you didn't get one, you may be not authorized or you didn't pass the qualifiers. @night cloak
@onyx cairn i have recived it

I want to ask you a question about it

[snow osprey]

He told he will reply soon 😅

[vagrant forum]

@solar pulsar, I don't think there's any official server for the Korean version.

[snow osprey]

That is not a time

[covert sentinel]

I want Bangladeshi server of pubgm

[solar pulsar]

@vagrant forum ok tnx

[hoary atlas]

@covert sentinel what will you do of Bangladeshi server?

[snow osprey]

Like the support in game it has been more than month since the last message and the didn't answer

I had to wait more than three months

[onyx cairn]

Please follow the given steps in the mail and join the PMCO Discord server, given in it. @night cloak

[hoary atlas]

@onyx cairn what about PMCo Pakistan??

[wild condor]

Please ban Teams hacking in pmco Pakistan

[solar pulsar]

@vagrant forum i need a private help please. Can i talk to you? Peivate?

[hoary atlas]

there are so much hackers doing hacking live in group stages

[wild condor]

@onyx cairn

[snow osprey]

And like I thought no one helped me

[hoary atlas]

killing in smoke throw wall where is anticheat wth

[onyx cairn]

Thank you for all the reports regarding PMCO Pakistan. The team reviews all your reports and is investigating all matches. @hoary atlas @wild condor

[snow osprey]

@sand path where did he replied

[hoary atlas]

@onyx cairn thanks for replying

[vague gale]

So I have unlinked one of my account for example facebook. After linking to another Facebook account, Will I be able to unlink the other account (Google)

[vagrant forum]

@solar pulsar, if you have any issues, state it here. If you uncomfortable with that then contact a moderator.

@slate isle, I'm sorry but I don't have any info on it.

[wild condor]

@@onyx cairn sir there are more hackers in next groups
We will also send their proofs to you tomorrow

[sand path]

@snow osprey

[snow osprey]

But how much I will wait

[sand path]

No info

[snow osprey]

I waited 3 months

[sand path]

It got delayed due to the crisis

She'll respond when she has an update. You'll get it. Don't worry about that.

[snow osprey]

Do you want me to wait a year to get my pize

[vagrant forum]

Are you aware of the situations?

[snow osprey]

@vagrant forum yes I am aware

[vague gale]

So I have unlinked one of my account for example facebook. After linking to another Facebook account, Will I be able to unlink the other account (Google)

[storm flume]

Hello, @lost yarrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[solar pulsar]

@vagrant forum no but i want to send u an important think about gmail That stole from me.

[hoary atlas]

@lost yarrow ping any staff member

[snow osprey]

@sand path thank you but at least I need a fixed time to wait

[polar marsh]

@solar pulsar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

@solar pulsar, contact a moderator for that. I'm not one of them.

[sand path]

@snow osprey feel free to mention error again once in #discord.

[lost yarrow]

Why pmco Pak management doing nothing , Teams are doing hack on stream , they are uploading there hacking pov , still there is no action taken by pubg mobile ??

[hoary atlas]

I'm confused why anticheat is not working

[onyx cairn]

guys, please do not post it here, we are on it.

[sand path]

@wild condor If you have any concern about esports mail at [e-mail]

[vague gale]

So I have unlinked one of my account for example facebook. After linking to another Facebook account, Will I be able to unlink the other account (Google)

[lost yarrow]

@onyx cairn bro? Can u do anything?

[wild condor]

@@sand path first you tell me to send it here then you say send it there

Goli pro max

[sand path]

So I have unlinked one of my account for example facebook. After linking to another Facebook account, Will I be able to unlink the other account (Google)
@vague gale
No harm in trying

[onyx cairn]

Thank you for all the reports regarding PMCO Pakistan. The team actually reviews all your reports and is investigating all matches.
@lost yarrow

[wild condor]

@lost yarrow big fan sir

[onyx cairn]

not here, do it in #pubg-mobile @wild condor

[wild condor]

@@onyx cairn it says you cannot attach files

[onyx cairn]

[limpid cairn]

@onyx cairn bro firstly when this pmco Pak start u guys didnt take any action against the hackers and there hackers killed legit teams and when u said just send a video to ur so called email which is not working and now 15 elites and 17 hacker teams qualified for Pmco GS and they r hacking on stream even casters know this bt bcoz of policy they cant say

[polar marsh]

@dawn lake:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[limpid cairn]

Pubg ruined our our dreams our plans our esports career by not taking action against them

[onyx cairn]

Thank you for all the reports regarding PMCO Pakistan. The team actually reviews all your reports and is currently investigating all matches. @limpid cairn

[storm flume]

Hello, @keen mountain!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[kindred flume]

@onyx cairn are you even a human or are you also just a bot... these teams in PMCO PAKISTAN are ruining careers... and we can provide you the proof and the names but you have to take action against these teams... untill then we are not gonna SUPPORT pubg mobile sorry .. we haven't seen anything you'd done against these hacker teams like 247 .. Hell fires and others in PMCO PAKISTAN..

[onyx cairn]

Thank you for all the reports regarding PMCO Pakistan. The team actually reviews all your reports and is currently investigating all matches.

[kindred flume]

@onyx cairn here goes another lollypop... we know you are not gonna do anything about this . i swear i know that ..🥺

[onyx cairn]

The bot is busy now. Please move to a discussion channel, if you don't have any game related questions.

[night cloak]

@onyx cairn I couldn't answer you in dm. But the answer for your question is the Saudi region.

Why the EU server got the "This server may have high ping" issue still?... Everyone is acting here like it's normal but I really can't believe the "No. 1 Battle Royale on phone" game can't freaking use stable servers. We are paying for a service when we purchase subscriptions like Premium or Royale Pass, but what we get back is lag and ignoring.

Congz...

[onyx cairn]

Oh, I was too fast, thx! @night cloak

[night cloak]

Np

[polar marsh]

@naive quiver:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[neat sand]

Can i ask about the flashling screen on TDM?

[spring zephyr]

@odd scarab Can you still access your in-game account?

@neat sand Can you explain your issue in detail?

[night cloak]

@spring zephyr could you reply to mine as well, please? 🙂

[neat sand]

Well i guess playing TDM on death match some people or player taking advantage on that bug.

Flashing screen when they shoot you

[odd scarab]

Yes I can

[spring zephyr]

@night cloak Your ping depends upon your Network connection and your location. Try changing your network

[storm flume]

Hello, @neat sand!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

You can contact the customer service via the game settings, @odd scarab. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@night cloak Your ping depends upon your Network connection and your location. Try changing your network
@spring zephyr That's simply not true Sir/Ma'am. My 4g is stable, and the game is warning ALL my friends and squad as well with a popup window. It says the ping on this server is HIGH and the Matchmaking is LONG. I can send you the speedtest results if it's necessary

[neat sand]

I been doing that since that bug came out and up until now none happened😩

I already spent almost $100 on this game but they game us a very frustrating performance

[exotic cedar]

@spring zephyr how to ask for support about pmco South Asia, Nepali stream is too bad, bad video quality and no game sound

[cloud spoke]

I don’t understand why bring back mythic clothes i’ve been buy it before!! It supports to be special. And if u think about bring something back try “the skins on the achievements” !! 😫☹️

And can u give as ability to access the dances i own while I’m at the cheer bark, without having to go out and in just to change the wheel. 🤔🤔

[timid rover]

My aim assist some time stope to work how to fix that?

[night cloak]

@spring zephyr

[spring zephyr]

@night cloak How much ping do you get in PUBGM?

@timid rover Check your settings if it's turned on.