#questions

1 messages · Page 928 of 1

buoyant veldt
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@night cloak ok thanks bro

vagrant forum
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Read #faq sub point 5.3, @past hatch.

celest shadow
#

^

night cloak
#

@robust geyser google it duh

robust geyser
#

there are no official statistics

past hatch
#

vikendi

vagrant forum
#

Well you could ask that in #pubg-mobile, since there are no official statistics regarding that @robust geyser.

robust geyser
#

ok

past hatch
#

the support just closes the conversation by saying "you can know more about the issues and solutions in FAQ's". Bruh what is this ?

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i don't think thats how support works

#

when i send them my problem they show a set of pre faced problems , if i chose the helped . The conversation closes . If i choose they didnt , still the conversations closes

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no direct contact

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gg

primal schooner
#

I need sum help

vagrant forum
#

Yes,@primal schooner?

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We don't help with that here. Self promotion isn't allowed.

past hatch
#

@spring zephyr can we talk in dm

spring zephyr
#

Sure, my DMs are open suspicious

primal schooner
#

oh sorry

chilly wren
#

I have linked my Facebook and Twitter account to my Pubgm account. Can I unlink my current twitter and link a new twitter account? Please help

vagrant forum
#

Unlinking feature is currently disabled, it may be back in future.

celest shadow
#

You can contact the in-game customer service and request for a Revoke Access on the said social media account that you want to unlink.

Please refer to sub point 5.3 in #faq for further information on how to get in touch with a support agent, @chilly wren.

frozen wyvern
#

@frozen wyvern what's your device
@night cloak my device 10 or g

night cloak
#

Could you be more specific

balmy stirrup
#

Any official here?

vagrant forum
#

What's the issue?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @balmy stirrup. Remember to read through #faq before asking questions in the support channels.

vagrant forum
#

This channel is meant for game related queries.

#

Could you be more specific
@night cloak that device is named 10.or G

night cloak
#

@frozen wyvern the reason is due to the lower Ram, try force stop the background process and uninstall few apps that you don't use.

frozen wyvern
#

Ok @night cloak

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But I am facing this after 9mb update

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I didn't face before

modest ibex
#

Hehe

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Whatsup

vagrant forum
#

This isn't the place to chat, you can use #chat or #pubg-mobile, @modest ibex.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

modest ibex
#

Ok

eager jetty
#

Why pubg customar care not reply in time 10 days left i send him all information of my issue but no reply 😭

night cloak
#

@eager jetty read #faq 5.4

celest shadow
#

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual, @eager jetty.

eager jetty
#

Ohhhh ok 😞

polar marshBOT
#

@celest sequoia:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

eager jetty
polar marshBOT
#

@swift crag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@eager jetty you can refer there on why it take times to get reply from support and what you could do next if you still didn't get reply after a long time.

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Will the ingame Spammers on different chats ever be fixed? There are some seriously sick bastards looking for ...partners over PUBG's voice chat... That's kinda serious since PUBG got non-adult players as well...

eager jetty
#

Ohhhh yes bro😢

night cloak
#

@night cloak u can report them just press there profile and report

frozen wyvern
#

@night cloak if I play erangle in color style colorful then only I am getting crash

night cloak
#

Well, their number is endless, reporting one or 100 won't do anything. There are Scam spams and looking for .. players out there, on every chat, boys and girls as well, some of them are hunting Popularity with "Sexy Girl" profile pictures... It's not safe for kids to play if these chats aren't moderated properly...

night swan
#

Hello guys , I meet now new hackers

storm flumeBOT
#

Hello, @night swan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

true prairie
#

It's lagging again

#

Used to get 40ms

vagrant forum
#

Are you sure that your internet isn't tripping?

kind gazelle
#

chaonnima

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
#

Its kind of an issue by now, yesterday I was falling for 3 minutes on Erangel with my Squad and we weren't even able to move without teleporting all of us again and again and again playing from 4 different points in our country... I'm pretty sure something is wrong with the servers.

wraith brook
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@night cloak Post it with full information in #old

potent minnow
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@celest shadow
Why am I unable to redeem from bonus challenge section in IOS?

night cloak
#

@wraith brook if it happens a recording would do the trick?

celest shadow
#

Could you elaborate the issue, @potent minnow? Is the page not loading?

potent minnow
#

In the sense.. It is asking me to make it horizontal.. Where as that is not happening at all..
Not only in my device.. It's for all

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The bonus challenge redeem section

vagrant forum
#

Can you post a screenshot of it?

potent minnow
#

Yup

night cloak
#

Can we somehow report PUBGM scam sites or there is nothing the staff can do about it?

potent minnow
#

It's in the same page even when I make it portrait

celest shadow
#

Hold your phone vertically, @potent minnow.

potent minnow
#

Even after that it doesn't change.. It's the same

celest shadow
#

Or try turning on auto-rotate on your iOS device.

potent minnow
#

Tried Evey possible ways and this is happening to the entire. Team of mine

torn kestrel
#

Will aim assist have an impact when using 3x,4x,6x or 8x scopes?

vagrant forum
#

No, @torn kestrel.

wraith brook
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@torn kestrel Noo

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@night cloak No wrong info please

celest shadow
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Please send a feedback report in #old regarding the issue, @potent minnow.

night cloak
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🤔it does have effect on scopes

trim wagon
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hello, in case that the unlink account features is not available right now.

i must unlink my facebook account for some private reasons, is there are anyway that i can contact a game developer or to disscus about this problem?

wraith brook
#

@night cloak Only red dot holo

vagrant forum
#

Aim assist only works on hipfire and sights, @torn kestrel.

potent minnow
#

Yeah sure

wraith brook
#

And hipfire yes*

celest shadow
#

You can contact the in-game customer service and request for a Revoke Access on the said social media account that you want to unlink, @trim wagon.

Please refer to sub point 5.3 in the #faq and be advised that due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

torn kestrel
#

So which means that if we are sniping using a higher scope say, a 4x, then it will have no effect on increasing our accuracy?

wraith brook
#

@torn kestrel No .

vagrant forum
#

It won't have any effect.

wraith brook
#

It's just increased by practice

trim wagon
#

@celest shadow how much time should it take approximately?

torn kestrel
#

Popular YT streamers are now sniping with Aim Assist of and giving excuses for not hitting a single bullet😂

night cloak
#

Anyone can help me with my issue?

wraith brook
#

Aim assit is not affective for scopes

celest shadow
#

Unfortunately, I am unable to give an exact or an approximate time on how long it your wait would be since it varies on how many support requests a support agent gets at the moment, @trim wagon.

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@night cloak, how may I be of assistance?

trim wagon
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@celest shadow okay, plus that i have the full control for my facebook account so do you think that this will give me a guaranteed that i can unlink the account?

celest shadow
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You will need to have sufficient information and evidence to prove you are the owner of the social media account you are trying to unlink, you will need to present them to the support agent, @trim wagon.

night cloak
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@celest shadow yesterday someone hacked my fb account and got into my pubg account and linked his Twitter to my account and blocked my linked fb to that account so it gives me message with authorization revoked...so i unblocked the app from fb and i could enter my account but his Twitter account is still linked and he can log in to my account anytime

trim wagon
#

@celest shadow okay i got this, thanks for your support ❤️

wraith brook
#

@night cloak Contact customer service

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest shadow
#

@trim wagon, you are welcome. Have a lovely day ahead.

wraith brook
#

Only they can help you with account related issues

cunning ruin
#

Hello pubg has been unbammed in Pakistan, so when will we be able to access it without any problems?

torn kestrel
#

Will the game fps fluctuate if we use ultra audio when compared to high or low?

celest shadow
#

Battery consumption will be faster if you opted to use the Ultra quality Audio, @torn kestrel.

cunning ruin
#

@celest shadow what effects will it have on the emulator?

vagrant forum
strong iris
celest shadow
#

@cunning ruin, most likely nothing. I'm sure there will be no issue if you are running it on an emulator.

vagrant forum
#

Can you explain the issue?@strong iris

cunning ruin
#

@celest shadow uh I've had high cpu usages and really laggy game when I switched it up to high audo quality

cunning ruin
#

The windows audio device something spikes up and it's really connected to the special audio effects so it might frick my game up, I'm using low now and the problem didn't come up @celest shadow

viral ocean
#

@strong iris ur account only got 1 links, and its now unl1nked, they cant help you

torn kestrel
#

And also please reduce the fps drops and lags by next update.......nowadays it's like PUBGm competitive is only for IOS players

chilly wren
#

@celest shadow tried that, but it basically says to use the unlink feature and that feature is not available in the game currently

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest shadow
#

@cunning ruin, in that case, keep your audio quality to low for now since it is influencing other things.

strong iris
#

@strong iris ur account only got 1 links, and its now unl1nked, they cant help you
@viral ocean but they have the data that it used to be linked with my facebook account and I've lost access after they introduced the unlink feature ,now this frature is gone because of the problem it caused to several players and now they tell me they can t help me with anything they have all my data stored they know it s my account and it was linked with my facebook, and they've told me to create a new pubgm account and link it with the facebook account i used to have and now they tell me they can't help me

celest shadow
viral ocean
#

@strong iris idk man, thats what the CS told you

celest shadow
#

@chilly wren, in that case - please keep an eye if the unlinking feature makes a return. As of now, you really have no option to unlink your accounts.

strong iris
#

@strong iris idk man, thats what the CS told you
@viral ocean i know what they told me but it's unreasonable that s why i came here

vagrant forum
#

One way would be to revoke the access from facebook settings, but you'd still see facebook as one of the linked account in your game settings, @chilly wren.

strong iris
#

@vagrant forum any suggestions?

torn kestrel
#

Is the effect of Aim Assist on higher scopes Negligible or exactly 0?

vagrant forum
#

Well I can't really help out since the customer service told you that it can't be recovered anymore, @strong iris

#

Pretty sure it's 0, @torn kestrel.

glass quartz
#

Where could i report and submit video of hacker.! Help me please ❤️

storm flumeBOT
#

Hello, @glass quartz!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

torn kestrel
#

Youtubers still arguing Aim Assist have effect in 3x or higher sprays

glass quartz
#

thx

vagrant forum
#

@glass quartz wait till #cheater-reports opens. You'll need to be level 10 here in order to post it there.

strong iris
#

@vagrant forum this is the third time i talk to them and each time they tell me a different thing and end the conversation the last time they've told me that pubgm account is linked already with my facebook account all i have to do is to connect to my facebook and I'll gain access to my progress but when i connect to my facebook account it gets me to the new pubgm account they ve told me to create

#

@vagrant forum and I've tried this as well when i change my profile picture in facebook the avatar on the old pubgm account and thr new changes as well

chilly wren
#

Okay, thanks for the support@celest shadow

#

Nope, I actually want to unlink my current Twitter and link it with a new one. Unlinking Facebook wont help@vagrant forum

vagrant forum
#

Sorry then.

chilly wren
#

Yeah, will just wait untill unlink feature comes back

strong iris
#

@vagrant forum do you guys really work with pubg or no? If no where can i talk to someone Who work With the support?

glass quartz
#

ok nekoo i will try my best ❤️

night cloak
#

@vagrant forum but he got my account b*nned i can show u screenshots too also he changed my pic inside the game i saw it from my wife's phone

storm flumeBOT
#

You can contact the customer service via the game settings, @strong iris. Refer to subpoint 5.3 in #faq for further instructions.

vagrant forum
#

We here on discord can only help you with the client sided issues. Any sort of issue related to account can only be dealt by the in-game support team, @strong iris.

lilac field
#

In friend list my friend are online but it showing as offline, after sometime it's showing as online.when this glichs goes

vagrant forum
#

Devs are aware of that issue, for now you can enter the cheer park and leave to fix it temporarily @lilac field

normal skiff
#

Guys, i have done s13 conq and stayed untill seasons end but I didn't got all the rewards of conq i mean I didn't got frame of s13 conq. I need help.. how can i get back my s13 conq frame??

lilac field
#

@nekoo thanks

normal skiff
#

Tried to contact support via ingame but doesn't helps.. anyone can tell what should i do for this

celest shadow
#

Hello, @normal skiff. Once you reach Conqueror, you will need to play 5 matches to be able to claim your Conqueror frame.

normal skiff
#

I know i tried to complete my matches on that server but i can't able to play because of no players/lobby playing there. Many time i report ingame that im not getting lobby to complete that matches. Any chances bro to get the frame back?

lilac field
spring zephyr
#

@lilac field It's a regional event, not available in your region.

spark breach
#

How buy uc in kr pubg

spring zephyr
#

@normal skiff Can I know your ID?

normal skiff
#
  • Game ID: 5397535969 @spring zephyr
spark breach
#

How buy uc in pubg kr

normal skiff
#

Wait wut

torn kestrel
#

Exposed😂

normal skiff
#

Id: 5397535969

celest shadow
#

@spark breach, you can purchase UC directly in the game.

spring zephyr
#

@normal skiff NVM pubgm_hidethepain

normal skiff
#

Im currently standing on lobby

spark breach
#

@celest shadow but it shows payment not done by upi

gray gate
#

Are you able to mute someone that keeps blowing u up and swearing at you?

normal skiff
#

Omg dude

celest shadow
#

@spark breach, are you from Korea?

normal skiff
#

Did ya saw s13 title left top?

#

You can check fpp krjp dou s13

celest shadow
#

You have a Season 12 Conqueror Frame, @normal skiff.

spark breach
#

@celest shadow no from india

normal skiff
#

Yes piston i have but i want s13 too thats why i was askin

celest shadow
#

I don't think you are able to purchase UC from anywhere if you are using the Korean version of the game, @spark breach.

spring zephyr
#

@normal skiff Check again, if you have the rewards pubgm_hidethepain

spark breach
#

@celest shadow no other way to buy uc

celest shadow
#

In that case, I do not think any of us are able to assist you with your issue, @normal skiff. You are required to play the 5 matches to be able to claim the frame, there is not much we could do here.

normal skiff
#

i just dont have the frame of s13.

glass quartz
#

sry

celest shadow
#

@spark breach, there is no other way to buy UC. Please install the Global version of the game instead to purchase UC.

wanton gyro
#

i keep getting this error message and ive repaired download and its still the same (iphone)

#

someone help please

normal skiff
#

Well, still thanks for responding so fast you guys amazing @celest shadow

spark breach
#

@celest shadow but my hard work gone waste:pubgm😩

normal skiff
#

Its says just reach but i stayed untill ends and all gone to the trash well now can't do anything bout dat as you guys said.

spring zephyr
#

You didn't played 5 matches in conqueror pubgm_hidethepain

normal skiff
#

Actually, i tried too but didn't got lobbies and players to complete those matches..

torn kestrel
#

@normal skiff woo dude.......u played hard to reach conqueror and couldn't play 5 normal matches after that🥺

spring zephyr
#

Sorry, but you can't do anything about that.

normal skiff
#

Even after 3 or 4 days i tried to play for frame

celest shadow
#

Sorry we're unable to assist you regarding this, @normal skiff. We wish you the best on your journey to Season 14 or Season 15 Conqueror! Please make sure you play 5 matches for the frame!

native coyote
#

NVIDIA graphics rendering issue fixed, when will AMD recover? @celest shadow

normal skiff
#

So hard bro too much hacker still manage to reach at this position. But nvm happens sumtime

storm flumeBOT
normal skiff
#

Again thank you guys for support 👍

spring zephyr
native coyote
#

oww wrong place: D @spring zephyr

torn kestrel
#

@normal skiff I am not a pubgm official but as of to my view, rules are rules.....if the rules are to play 5 matches in conqueror tier to get the frame, then there can be no excuses.......and the reason for not getting lobby can be dues low amount of players matching......

wanton gyro
#

i keep getting this error message and ive repaired download and its still the same (iphone)
@wanton gyro !!!!

#

can anyone help

spring zephyr
#

@wanton gyro Try reinstalling the game.

wanton gyro
#

ive deleted the app and redownloaded several times

#

ive even switched phones

#

and it has remained the same

radiant sand
#

anyone know how to fix 100% disk usage

polar marshBOT
#

@golden quiver:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@radiant sand Pc ?

radiant sand
#

oops wrong place

strong aspen
#

Alot of cheaters

#

On servier gameloop and mobile

wanton gyro
#

@wanton gyro Try reinstalling the game.
@spring zephyr is that your only solution

wraith brook
storm flumeBOT
#

Hello, @strong aspen!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr
#

@wanton gyro Try reinstalling once more, if it still doesn't get fixed. Report that issue in the #old channel, with detailed info.

strong aspen
#

Report not do anythink 🤣 🤣

wraith brook
#

@strong aspen It do

strong aspen
#

No 🤣

wraith brook
#

@strong aspen Okay then move to another channel

spark breach
#

My friends list of pubg I still missing after update also

wraith brook
#

@spark breach Yeah it is still being worked on

spark breach
#

Erangal map 2.0 will be

wanton gyro
#

@wanton gyro Try reinstalling once more, if it still doesn't get fixed. Report that issue in the #old channel, with detailed info.
@spring zephyr ive been getting this for atleast a month now, ive deleted and reinstalled alot of times and still nothing

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @spark breach. Once we do, we will publish further information in #news.

spring zephyr
#

@wanton gyro How much free storage do you have in your device.

wanton gyro
#

alot

worthy cliff
#

When was crew challenge tournament will start?

spark breach
#

Library mode

wraith brook
#

@spark breach July 31st

wanton gyro
#

@wanton gyro How much free storage do you have in your device.
@spring zephyr alot of free storage

spring zephyr
#

@wanton gyro Try reinstalling once more, and please do report it in the #old channel with detailed info.

worthy cliff
#

When was crew challenge tournament start please tell about it?

wanton gyro
#

@wanton gyro Try reinstalling once more, and please do report it in the #old channel with detailed info.
@spring zephyr i did that

neon compass
#

when will erangal 2.0 come ?

spring zephyr
storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @neon compass. Once we do, we will publish further information in #news.

neon compass
#

ok

#

will c4 come to pubg mobile

#

?

spark breach
#

What will be reedem iteams of rp points after 100

spring zephyr
#

@neon compass No info about it, yet. Keep an eye on #news.

#

@spark breach You can check that by yourself by going to the RP redeem section.

worthy cliff
#

@spring zephyr tq for information

neon compass
#

can you go from conquer to bronze ?

#

?

spring zephyr
#

@neon compass Your rank reset, if you get banned.

neon compass
#

ok

lapis fractal
#

Hey

celest shadow
#

Hello, @lapis fractal. How may I be of assistance?

lapis fractal
#

I wont repoted cheater players

storm flumeBOT
#

Hello, @lapis fractal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

lapis fractal
#

I have video

gloomy dagger
#

Will erangle 2 come in 1.0.0 ?

gritty glade
#

Dear support,
I just purchased ROYAL PASS today. But i am unable to collect the Event type RP bonus.
Like When 100k people purchase RP then 1 mission card, 400k people purchse Rp then 2 mission card,
Where is this type of event?

neon compass
#

when will win 94 scope glicth be fixed

spring zephyr
#

@gloomy dagger No info about that, keep an eye on #news.

night cloak
#

What is the penalty for teaming up? I can see that now there's an option where you can mark when you report players who cheat or team up but do they actually get any consiquences or is it just a "Sorry you had a bad game" -type of file?

storm flumeBOT
#

Hello, @neon compass!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak
#

It's nuts in EU server.

spring zephyr
gritty glade
#

@spring zephyr

Ok Thanks dear will check.

proper yarrow
#

So there is no available pubg agent that can assist someone other then bots referring to FAQ 😩

storm flumeBOT
#

Hello, @cosmic oasis!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

proper yarrow
#

So there is no available pubg agent that can assist someone other then bots referring to FAQ 😩

left drum
#

where to report hackers?

night cloak
#

What did i do? I think my question was relevant considering what is happening in the game right now. 🤔 But ok. Whatevs.

storm flumeBOT
#

Hello, @left drum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

We are unable to provide assistance if you do not ask a question or state a problem, @proper yarrow. Remember to read through #faq before asking questions in the support channels.

hearty zenith
#

Hi, when will the library mode arrive?

wraith brook
#

@hearty zenith July 31

celest shadow
#

Hello, @inland pawn. How may I help you? Please state your issue.

inland pawn
#

im sorry

#

wrong chat

#

my apologies

celest shadow
#

Nothing to worry about, @inland pawn.

astral valley
#

When will new Charecter vouchers events come? Please give date

worthy cliff
#

How to disable group photo icon ?

celest shadow
#

No information regarding that yet, @astral valley. Please keep an eye out in #news.

#

Please refer to this message regarding the "Group Photo Icon Button" issue, @worthy cliff:

#old message

rustic kestrel
#

From where do we send cheaters report?

storm flumeBOT
#

Hello, @rustic kestrel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

worthy cliff
#

There is nothing about that page please give text information about how to disable group photo icon?

cedar lion
#

How to complete in pubg please tell me

celest shadow
#

Please elaborate your issue, @cedar lion.

copper galleon
worthy cliff
#

Please tell about how to disable group photo icon?

celest shadow
#

@worthy cliff, please have a read at this message.

Error 403#4903 | Yesterday at 5:26PM

We plan to make the button smaller and improve it so that it does not disturb your gameplay experience. These changes should apply tomorrow. This button appears only while you are in the Camping Arena, as a part of a temporary event. The button will not remain there forever. It should be removed by the end of the month.

worthy cliff
#

Tq for ur information

storm flumeBOT
#

Hello, @copper galleon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak
#

@cedar lion jar u madd

cedar lion
#

See this I'm playing solo match I got 5 rank 5 kills but my point in only 30.....in my past match I got 15 rank 1 kill only my point get 33 how is this possible tell me pubg mobile

uneven hatch
#

@cedar lion you must have been at a lower tier then.

vagrant forum
#

@cedar lion Read #faq sub point 3.3.

cedar lion
#

@uneven hatch see two tier all in same platinum 2

raven fern
#

When there is a game, there must be a quality in that game, but I think the pubg game is losing those qualities. The pubg team should consider treating any player equally. Third-party servers should also be encouraged to play quality games, but the pubg team throws those poor players aside and chases after money. It is a very wrong game. It is your team's responsibility to make sure that every player plays freely and qualitatively. Thank you

vagrant forum
#

@raven fern Add that as a feedback in #old.

uneven hatch
#

@raven fern if third party servers are allowed. This game will become GTA sandreas with all the hacks/cheates.

cedar lion
#

I have one more screen shot see

celest shadow
#

Please refrain from sending the same inquiry message or the bot will automatically mute you, @upper kiln. Please read the message above.

vagrant forum
#

I already told you, read through #faq sub point 3.3 if you want info on how the rating system works, @cedar lion.

night cloak
cedar lion
vagrant forum
#

@cedar lion It's not about ranking, it depends on the survival time, that is, how long you survived during that match.

polar marshBOT
#

@raven fern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cedar lion
#

15 rank I survived 19.9 mins 11 rank I survived 23.8 mins that's why I am completing pubg mobile

#

15 rank point higher 11 rank point lower points please solve my problem

#

@celest shadow tell me please

#

@vagrant forum tell me please

storm flumeBOT
#

Hello, @prisma wave!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

I had an account that was linked with both facebook and wechat and the one that was only linked with wechat, now i want to login with the account that was logged in with facebook as well but i don’t have access to my facebook account. how can I login using wechat?

elfin canopy
#

Total ratings = Survival rating + Kill rating + Support rating (Revive etc).

@cedar lion

cedar lion
#

@elfin canopy ya I know see my screen shot please

elfin canopy
#

Post it here,@cedar lion.

cedar lion
elfin canopy
#

From the login screen, @night cloak, it must give you an option to login via WeChat.

cedar lion
#

15 rank I survived 19.9 mins 11 rank I survived 23.8 mins that's why I am completing pubg mobile

elfin canopy
#

Post screenshot showing detailed stats of both the matches, @cedar lion.

night cloak
#

From the login screen, @night cloak, it must give you an option to login via WeChat.
@elfin canopy but when i click on it, it logs in with the account that is linked with wechat only, do i need to unlink that first?

cedar lion
#

@elfin canopy yesterday and today matchs is this

#

See date and time I'm playing solo matchs

#

@storm flume solve my problem

elfin canopy
#

You cannot unlink, @night cloak. Log-in that account in WeChat app as well.

#

Clear app cache if you're using android.

#

@cedar lion can you post detailed screenshot (click on the match result).

thorny gale
#

When will recall event come this season I want to recall my friends pls say if you have idea guys

night cloak
#

You cannot unlink, @night cloak. Log-in that account in WeChat app as well.
@elfin canopy I have to pubgm accounts logged in with same wechat account

elfin canopy
#

Clear app cache if you're using android.

thorny gale
#

Is there any recall event this season?

night cloak
#

@thorny gale no info on upcoming events

vagrant forum
#

@night cloak How did you manage to link two pubgm accounts with the same WeChat account?

thorny gale
#

@night cloak ok

polar marshBOT
#

@vital sandal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@night cloak How did you manage to link two pubgm accounts with the same WeChat account?
@vagrant forum one is linked with only wechat while other is linked with both wechat and facebook

thorny gale
#

@night cloak just wondering bro, when u link already linked WeChat acc.to another acc.it should give error like already linked to another acc.and it will not link may b technical issue I guess

ebon bear
night cloak
#

@night cloak just wondering bro, when u link already linked WeChat acc.to another acc.it should give error like already linked to another acc.and it will not link may b technical issue I guess
@thorny gale but it was linked idk how

spring zephyr
#

@ebon bear No info about that, keep an eye on #news.

vagrant forum
#

It probably switched the link over to the new account

wanton gyro
#

i keep getting this error message and ive repaired download and its still the same (iphone)
@wanton gyro any other suggestions in regards to this, ive reinstalled soo many times and used to repair feature etc, its a shame cos ive spent uc on skins and stuff that i cant use cos i cant download them

vagrant forum
#

That shouldn't have happened though.

ebon bear
thorny gale
#

@night cloak just try unlinking the WeChat acc.that fb already linked it might work

vagrant forum
#

We don't have any ETA for that mode.

#

Unlinking feature isn't available so he can't do that, @thorny gale.

night cloak
#

@night cloak just try unlinking the WeChat acc.that fb already linked it might work
@thorny gale GWvertiPeepoSalute

cedar lion
#

@vagrant forum tell me please

distant marten
#

I have a question that What is the difference between ordinary room and tournament room in room section ?

distant adder
vagrant forum
#

There are other factors such as looting and heals, those affect the points as well, @cedar lion.

distant adder
#

This is the second time my account is unranked

#

Can anyone guide me what is going on

#

Why I am getting unranked

vagrant forum
#

@distant marten tournament rooms are authorized, while the ordinary ones aren't.

distant marten
#

@vagrant forum a simple player can't make it ?

vagrant forum
#

No

distant marten
#

Who creates these rooms ?@vagrant forum

celest shadow
#

You must reach a certain player level to be able to be listed in the ranking lists, @distant adder.

distant marten
#

And what is use of it as a normal player ?@vagrant forum

vagrant forum
#

People who have been authorized by tencent can create those for official tournaments.

cedar lion
#

@vagrant forum I see all my career results I heal a lot of first aids I loot enemies boxes and one drop I got awm I killed one enemie in awm but only I got 25points only in other game I never loot I heal only one or two first AIDS but I got 33 points

sturdy idol
#

How to report hacker in PMCO

#

We encountered him twice

cedar lion
#

@celest shadow reply me

night cloak
#

@ebon bear The Ancient Secret mode will be available in August

#

@sturdy idol refer the pinned message in #pmco

celest shadow
#

Please note that the high your tier, the lesser points you will earn, @cedar lion. Other factors such as kills, heals, support and et cetera counts in how much points you earn. I suggest referring to the sub point 3.3 in #faq. Read it thoroughly.

wraith brook
#

@cedar lion What's ur rank ?

ebon bear
#

@night cloak Oh really? We have a challenge in the third week challenges how August comes?

cedar lion
#

@celest shadow same tier man platinum 2 you didn't see my screenshot

#

I posted my screenshot see

celest shadow
#

It counts as well, even when you are in the same tier, the more points you are the lesser you'll be earning, @cedar lion.

wraith brook
#

How much you expect for 1 kill????

celest shadow
#

Total rating and time played also counts in how much you earn, @cedar lion.

cedar lion
#

15 rank I survived 19.9 mins 11 rank I survived 23.8 mins that's why I am completing pubg mobile

#

@celest shadow see

night cloak
#

Refer the #faq 3.3 and avoid repeating the same issue in here.

cedar lion
#

11 rank points 25....15 rank points 33...... How is this possible

cyan citrus
#

@cedar lion it depends on the opponent players rank and everything combined like loot and healing, if you know about ELO rating system , you will know

dull cove
#

Its also depends on ur matchmaking oppennt @cedar lion

wraith brook
#

Sanhok map is unplayable for me . Whenever I start a match with sanhok , I enter into Erangle waiting lobby .

#

Tried every method

cedar lion
#

@cyan citrus my points are important opponents I never mind

dull cove
#

Play solo squad, more point.. Only if u can survive longer HugLove

night cloak
#

I guess you're have been answered multiple times, @cedar lion please move to a discussion channel.

wraith brook
#

@night cloak Help me

night cloak
#

@cedar lion English

spark breach
#

How can I purchase upgrade material in pubg mobile?

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @cedar lion. Refer to #613267301243944960 for language channels.

night cloak
#

@wraith brook select sanhok only in the map section.

wraith brook
#

@night cloak Oh wow so brilliant

#

I reached Ace by doing this ????

polar marshBOT
#

@mild oyster:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cedar lion
#

@dull cove What difference does the enemy make me

spark breach
#

How can I buy upgrade material in pubg mobile

dull cove
#

U need to play in classic match and earn point to rank up winner @wraith brook

wraith brook
#

Hey

night cloak
#

You can get those via spins @spark breach

lilac field
#

When did the library mode comes out

cedar lion
#

@storm flume tell me answer first

spark breach
#

@night cloak no other chance for getting material

cedar lion
#

I need to answer

raven fern
#

@polar marsh please ban all cheaters we are respect for you.🙏🙏🙏❤️

storm flumeBOT
#

Please refer to subpoint #3.3 in #faq for further information, @cedar lion. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wraith brook
#

Ok please tell what to do

sick shale
#

@lilac field 31st

celest shadow
#

Hello, @wraith brook. Could your further elaborate your issue? Are you unable to download the Sanhok map?

cedar lion
#

@storm flume ok tell me where I complete in pubg mobile

outer basin
#

Hi I had 495 UC about a week ago but now I have 0 UC please fix this I worked hard to get that UC.

storm flumeBOT
#

You can contact the customer service via the game settings, @outer basin. Refer to subpoint 5.3 in #faq for further instructions.

cedar lion
#

@celest shadow you don't tell me answer man

wraith brook
#

@celest shadow I have downloaded and when I select it and enter then I enter in ERANGLE lobby

#

Only with Sanhok

celest shadow
#

@cedar lion, many users have given you multiple similar answers. Please refer to the sub point mentioned and move to the discussion channels instead.

#

@wraith brook, would it be possible for you to send me a screen recording of the issue so I can have a better understanding of it? I have yet to seen or face this kind of bug.

wraith brook
#

Okk . I am downloading the game now I will send later

#

Hope if it gets fixed

celest shadow
#

Sure thing, feel free to ping me, @wraith brook.

cedar lion
#

@celest shadow I got answer my complaint for waste is telling here I am leaving this issue

#

@storm flume tell me where I complete

fringe vigil
#

I need support team

celest shadow
#

Hello, @fringe vigil. How may I be of assistance?

spiral remnant
#

I used to get 40-65 ping. But from last couple of days i am getting 96-145 ms. I have checked everything n my internet line is perfect.

celest shadow
#

Hello, @night cloak. How may I help you?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest shadow
#

Could you elaborate on your issue more, @night cloak?

night cloak
#

Will Samsung game plug-ins get my account *******

#

Bâń

celest shadow
#

@night cloak, which Samsung plug-in are you planning to utilise?

night cloak
#

Perk z to see FPS

#

It’s official Samsung game plug-ins from the galaxy store

tired fractal
#

cheaters get banned for 10 years.. does that mean they can play on that account after 10 years?

cunning crag
#

I suggest an attack on clean players and be banned for 10 years. Even cheaters can play comfortably Haha

crisp turret
#

@tired fractal sure

celest shadow
#

@night cloak, I have used certain Samsung plug-ins before while running PUBG Mobile. As far as it is concerned, there isn't any harm using it. However, I wouldn't highly recommend the usage of these plug-ins. It is totally up to you.

#

@night cloak, are you playing on mobile, tablet or emulator?

#

@tired fractal, that's correct. Cheaters that receive 10 year bans will only be able to access the accounts after the 10 years ban has expired.

dense stratus
polar marshBOT
#

@fringe vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cold meadow
#

@mods

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cold meadow. Remember to read through #faq before asking questions in the support channels.

celest shadow
#

Could you try repairing your client, @night cloak?

#

When did the issue started to occur, @night cloak?

wicked jasper
#

Any mod

night cloak
#

@wicked jasper state your issue

wicked jasper
celest shadow
#

Yes, @wicked jasper. You can purchase UC through Midasbuy. It is a legitimate and trusted merchant. However, the website/image is either tampered or fake. Please take note.

night cloak
#

@wicked jasper i this this is edit image 0 $

wicked jasper
#

@celest shadow ik that bt look above free for today ?

spring zephyr
#

@digital lily Report them in-game.

spiral remnant
#

What 600 uc for free???

wicked jasper
#

@night cloak not edit dude just now I check it

night cloak
#

@spiral remnant no this is edited

wicked jasper
#

Is it real or scam ?

spiral remnant
#

ok@night cloak

night cloak
#

@wicked jasper ok wait i will check

spring zephyr
#

It will refer you to the official site.

celest shadow
#

@night cloak, are you sure that it isn't an issue with the screen of your device?

wicked jasper
#

Shall I post the link here ?? Where I got this website@night cloak

digital lily
#

What to do if enemy team up with other and killed me in solo fpp rankpush

wicked jasper
#

@spring zephyr trusted na ?

night cloak
#

@wicked jasper dm

wicked jasper
#

@night cloak DM open hai ?

night cloak
#

Yes

wicked jasper
#

Done dude just check

celest shadow
#

The link sent by @spring zephyr is trusted, @wicked jasper.

weak parrot
#

Whenever 4 fingers are touching the screen, my buttons don’t work. It’s a brand new phone. I’ve cleaned it and there’s nothing wrong with the phone. What’s PUBG doing?

wicked jasper
#

@celest shadow okk thanks

celest shadow
#

@night cloak, I'm not quite sure on how to resolve your issue. Please send your feedback in #old.

wicked jasper
#

😩 bt I have given my details on that page

celest shadow
#

Hello, @weak parrot. It appears that you are facing quite a similar issue with @night cloak.

However, is your device notched?

night cloak
weak parrot
#

@celest shadow No

wicked jasper
#

@night cloak f dude 😶😶

#

@night cloak already I have given

weak parrot
#

It’s like whenever I peek, aim, move and shoot, it just stops everything

#

@night cloak what phone you using

#

It’s been happening with my IPhone 11 Pro Max but not my 10

night cloak
#

@wicked jasper fake dudefacepalmpubgm

celest shadow
#

Please head towards Settings > Graphics > Non-Standard Screens and adjust to the proper value according to your device, @night cloak.

weak parrot
#

I have mine on 0 but it doesn’t help

celest shadow
#

@weak parrot, make sure you do the same as mentioned above. The iPhone 11 Pro Max has a notched screen, make sure you have the settings. Set it to 50.

weak parrot
#

Still doesn’t work

celest shadow
#

Make sure you have your iOS device updated to the latest version, and guided access enabled, @weak parrot.

weak parrot
#

It’s updated. Lemme try guided access ig

#

Still doesn’t work

polar marshBOT
#

@lone jolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

weak parrot
#

@celest shadow PUBG has something against new phones ig 🥴

tired fractal
#

@tired fractal, that's correct. Cheaters that receive 10 year bans will only be able to access the accounts after the 10 years ban has expired.
@celest shadow they will have their stuff back or no?

#

I'm just wondering

celest shadow
#

@weak parrot, in that case please send a feedback to #old.

#

@celest shadow they will have their stuff back or no?
@tired fractal, I would believe so, yes.

weak parrot
#

This needs to be fixed. I have things I need to get done and if this keeps happening, it’s gonna ruin those things.

celest shadow
#

@night cloak, try setting it to 30 for now.

lapis veldt
#

It's more than a week . . .
Why bonus challenge redeem shop isn't refreshing ?

polar marshBOT
#

@fossil hamlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

weak parrot
#

@night cloak The game is broken bro

celest shadow
#

@night cloak, hopefully it'll resolve the issue. Feel free to ping me.

weak parrot
#

I’ve had this issue for a week @night cloak

#

It’s like what happened a decent amount of time ago where 5-6 finger players couldn’t touch all the buttons since the new phone update on IOS was glitched

celest shadow
#

I apologise for not being able to assist you with your issue, @weak parrot. I do not use iOS devices hence I may not be aware of the issue. However, I'll look into what I can dig up regarding any options/feature in the iOS settings that may have caused the issue.

weak parrot
#

@celest shadow All good, I just need this to be fixed ASAP wether it’s on my side or PUBG’s side

celest shadow
#

As far as I know, I have friends who are using the same device as you and they're playing the game fine, @weak parrot.

weak parrot
#

What’s the difference between my phone and their phone

celest shadow
#

I have yet got any clue unfortunately, @weak parrot. I'll look into what I can find and will ping you if anything comes up.

#

August, @night cloak.

wicked basin
#

PUBG India is selling Indian data in very huge amount. if not than how it possible to other website knows about PUBG data. i have 4-5 website where you input your PUBG id they show u all detail PUBG.

celest shadow
#

Yes you may, @night cloak. Feel free to do so.

#

I do not have an ETA, @night cloak. Please have a look out in the #news channel! 👀

wicked basin
#

PUBG India is selling Indian data in very huge amount. if not than how it possible to other website knows about PUBG data. i have 4-5 website where you input your PUBG id they show u all detail PUBG.
@wicked basin ALERT!

#

@wicked basin ALERT!
@wicked basin @celest shadow

celest shadow
#

@night cloak, I'm not an employee of Tencent.

#

You can join custom rooms hosted by players in #matches, @night cloak.

wicked basin
#

@wicked basin ALERT!
@wicked basin why PUBG official Silent on this i sent 5-10 mail regarding this i get no reply

frozen parcel
drifting osprey
lunar compass
#

I didn't get delivery event why

night cloak
#

@lunar compass its not available in india

lunar compass
#

But my friend got it

night cloak
#

@lunar compass they must've changed their region

lunar compass
#

No he didn't change region

night cloak
#

@lunar compass that's not possible cuz its not available in india

uneven temple
#

Hello

#

Iam facing ping issue

#

Without any reason

#

With stable Internet connection iam facing ping issue

#

Help me out

#

Hello help me out

storm willow
dim needle
#

Hello
A case will be filed judical on Pubg Mobile

spring zephyr
#

@dim needle What?

proper brook
#

Ok@spring zephyr ok

dim needle
#

@spring zephyr pubg mobile company will be sued

spring zephyr
#

@dim needle Do you need any support?

brazen nacelle
#

we are facing many ping issue at asia server. my country is bangladesh

#

@spring zephyr

spring zephyr
polar marshBOT
#

@dim needle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brazen nacelle
#

@spring zephyr ???

night cloak
#

It wouldn’t let me post in #old so I posted it here

proven yarrow
#

@spring zephyr thnk u

wraith brook
#

@night cloak There is a cooldown of 6h there

#

Post when it overs

spring zephyr
#

@night cloak Usage of VPN is not recomended.

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

winged belfry
brazen nacelle
#

@spring zephyr So, what can i do now...my ping is now 280+

vagrant forum
#

How may I help you, @winged belfry?

polar marshBOT
#

@winged belfry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frozen veldt
#

@vagrant forum hey i am facing a problem regarding bonus challenge.could u help me?

vagrant forum
#

What is the issue?

frozen veldt
#

This is the problem

#

I am not getting to redeem the items

vagrant forum
#

Wait for around a minute on that page.

#

It's the same for me but when I wait it loads

frozen veldt
#

Ok i'll try that

wraith brook
#

@frozen veldt Are u using data or WiFi ?

frozen veldt
#

Wifi

#

@vagrant forum thanku thats working:))

wraith brook
#

Maybe slow connection ..

#

Mine it loads quickly

#

@vagrant forum Do u know reason ?

vagrant forum
#

Nope

frozen veldt
#

@wraith brook Nope I use 100mbps

inland plaza
#

Fix this please

vagrant forum
#

Wait for around a minute on that page.
It's the same for me but when I wait it loads
@inland plaza ^

cursive iris
#

well , kr pubg on emulator graphic is not getting extreme , cant i use gf tool for that? or is it forbidden?

vagrant forum
#

It's not allowed to use it.

cursive iris
#

:/

storm flumeBOT
polar marshBOT
#

@heavy marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

alpine brook
#

@vagrant forum if it’s not allowed, why it’s on playstore & saying no ban?

(& i see a change petition happen on 2018 to bring those apps back)

spring zephyr
#

@winged belfry What's the issue?

vagrant forum
#

Those apps violate the Terms of Service of the game. Yes, they are on play store and claim stuff but you can always get banned for using those, @alpine brook.

winged belfry
#

The account should be blocked

storm flumeBOT
#

Hello, @winged belfry!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

grand zinc
#

Help i cant see any costume
My game is bugged

vagrant forum
#

Tried repairing client?

crisp cairn
#

I want the link of this server ?

storm flumeBOT
vagrant forum
#

@crisp cairn ^

crisp cairn
#

Thanks 😊

alpine brook
#

@vagrant forum
isn’t it lack of communication with google play store?
They using Your game name & saying no ban. People also downloading those apps.

Don't you've any responsibilities?

grand zinc
#

@vagrant forum routine repair fixed the problem
Thanks much love :3

vagrant forum
#

@alpine brook Yes, they should get rid of those. I don't have any info on why they haven't done that already, or why they can't do it.

#

Maybe add that as a feedback in #old. Error checks those regularly.

alpine brook
#

@vagrant forum should i mention her or just send as a regular feedback?

vagrant forum
#

Just add it as a regular feedback.

raven wadi
#

How to get nightmare plane skin

heavy vortex
#

@raven wadi open premium crates..

wraith brook
#

@drifting jay Report all cheaters

#

Unlucky you r

kindred geyser
#

i need support

#

My account was stolen and I want to unlink Twitter

wraith brook
#

@kindred geyser Contact customer service . Only they can help you

polar marshBOT
#

@torn kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

kindred geyser
#

@wraith brook give me email please

swift scaffold
#

I would like to inform you about fraud. How do?

#

5222986853

SUَRPRISE〆َ

storm flumeBOT
#

Hello, @swift scaffold!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

swift scaffold
#

Cheater player who breaks the laws, why not resign!!

spring zephyr
#

@night cloak July 31st.

#

@night cloak Soon™️

night cloak
#

Hi i have a question, i had 50€ on my apple fund, the. i wanted to buy for 55€, the payment was accepted but they only took 50 of 55 what i have to do now ?

#

i dont want my account to be locked for fraud,

#

they only took 50€ instead of 55

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

spring zephyr
#

@night cloak From where did you buy?

night cloak
#

on the application

spring zephyr
#

In-game?

night cloak
#

In-game?
@spring zephyr yes

spring zephyr
#

@night cloak Upto you, I will recomend you to buy it, since there are some really good rewards.

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr
#

@night cloak You can't do that.

still frost
#

I had added more than 150 friends until now in game but this buggy game still stucked on 100/120 friends and I'm unable to complete my achievements...So how can I solve it quickly?

soft sparrow
#

@night cloak we can't reduce price, but you can drop your suggestion in #old.

still frost
#

I had added more than 150 friends until now in game but this buggy game still stucked on 100/120 friends and I'm unable to complete my achievements...So how can I solve it quickly?

spring zephyr
#

@still frost Can you provide a screenshot?

tawdry finch
clever comet
#

When Next Crew Challenge Come???

storm flumeBOT
#

You can contact the customer service via the game settings, @tawdry finch. Refer to subpoint 5.3 in #faq for further instructions.

tawdry finch
#

When is the next update coming

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @tawdry finch. Once we do, we will publish further information in #news.

vagrant forum
#

Most probably you missed to log in one day in between, @night cloak. The counter resets if you don't log in for a day.

clever comet
#

When Next Crew Challenge Come???

vagrant forum
#

Crew challenge registration isn't open yet, @night cloak.

still frost
#

U can see that my 100 friends achievement was completed approx 2 years ago but after that it's stucked on 100 what to do now?

clever comet
#

@vagrant forum Any Fix Date About It???

still frost
#

@spring zephyr Reply me...

vagrant forum
#

No, @clever comet.

spring zephyr
#

@still frost Can you provide a SS of your friend list?

clever comet
#

@vagrant forum Approx Month As You Know??

still frost
#

I had unfriended about 37 friends yesterday so it will not help

spring zephyr
#

¯_(ツ)_/¯

#

Add 120 friends then.

vagrant forum
#

We don't have any info on it yet, @clever comet.

clever comet
#

@vagrant forum Ok

still frost
#

But how can I add 37 friends again because it's been 2 years for not counting them then how can I???

spring zephyr
#

@still frost You will need to have 120 friends at once, that's the only way that you complete the achievement.

thorn terrace
#

is there any way to find player name with ign without get in the game

#

?

#

from any site?

mild girder
#

Please band this cheater

spring zephyr
#

@thorn terrace Nope, you can't.

storm flumeBOT
#

Hello, @mild girder @round spear!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

round spear
#

Yeah sure like it'll work

mild girder
#

I can't put that video link why

still frost
#

@spring zephyr But is this the only thing I have in my life just to add and remove friends just for providing u proof???

round spear
#

That guy prove that he's cheating and he put it as his profile pic and still playing 😂

sharp flint
#

i have one problem sir someone has hacked my Facebook now he is black mailing me

spring zephyr
#

@still frost If you want to complete that achievement, you will have to add 120 at once. huh

sharp flint
#

i have google id he has facebook

round spear
#

What a strong anti-cheat system 😂

sharp flint
#

i want to unlink my Facebook

still frost
#

@spring zephyr I had added that amount of friends more than 1 times then how the game not counting them???

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @sharp flint. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sharp flint
#

he has only my Facebook

spring zephyr
#

@still frost Report it in #old with a proof of some kind.

still frost
#

@spring zephyr Proof of some kind means what???

thorn terrace
#

@spring zephyr I can with midas buy web site.. but when I place two player ign it says invalid ign.. but when I check in game I find their name..

spring zephyr
#

@still frost That you had 120 friends and it didn't completed it.

still frost
#

@spring zephyr Then what will happen if I do so???

thorn terrace
#

this is cheater ign

#

I try to find his name

#

😂

spring zephyr
#

@thorn terrace Reload the page.

fossil crag
#

Hello

thorn terrace
#

reload .. nothing happen...but it shows in game...

#

may be website problem

fossil crag
#

I want to talk with admin or moderator

soft sparrow
#

@fossil crag please state your issue here

fossil crag
#

My PUBG account 5218998982 will banned for 10 year's please help

polar marshBOT
#

@fossil crag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @thorn terrace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

still frost
#

@fossil crag What do you expect after using hacks or playing with cheaters???

#

My friends are playing with premium hackers how can I report them???

storm flumeBOT
#

Hello, @still frost!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

still frost
#

@storm flume they're playing with cheaters from last 4 days but still no action taken by PUBG team??

#

@storm flume They had hidden their Match results from their profile then what to do?

polar marshBOT
#

@near meteor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

still frost
#

They're playing with cheaters from last 4 days but still no action taken by PUBG team??

#

They had hidden their Match results from their profile then what to do?

bold siren
#

Don't worry, they will be suspended even if they have hid their Match Results if they've found using any kind of cheats, @still frost.

#

Just make sure to report them in-game, you can also report cheaters through #cheater-reports.

still frost
#

@bold siren they are using because they also invited me to play with the Cheaters but I can't take risk of losing my inventory costs about 30k

#

@bold siren I can't report there because it will need my level 10 to report there otherwise I will report there

bold siren
#

You can get to level 10 by chatting in the discussion channels; #chat & #pubg-mobile.

still warren
sharp flint
#

sir it not helping me

still frost
#

@bold siren It will take lot of time and till that time they will complete their all matches of rank push by cheating

sharp flint
#

to unlink my facebook

#

the hacker has accessed to my Facebook account

oblique vine
#

In my facebook account login in pubg, it is limited to 6 hours per day but my age is 21,

sharp flint
#

i have access to my Gmail account i want to unlink my fakebook account other wise he will banned my account

#

please Tencent help me out fast as possible

still warren
#

Hope im being heard 🥺

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @sharp flint. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sharp flint
#

anybody please help me out a hacker access through my social media account i want to unlink my facebook account

bold siren
#

Send that in #old, @still warren.

still warren
#

Okie

storm flumeBOT
#

Hello, @thorn terrace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT
#

@terse ravine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp flint
#

@bold siren he me out please

night cloak
#

@sharp flint, State your issue.

bold siren
#

@sharp flint:

Please refer to subpoint 2.5 in #faq for further information, @sharp flint. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT
#

@undone frigate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp flint
#

i already tried that @bold siren

#

no one is replying

night cloak
#

how to unlock this challenge ?

#

there is no option for me

sand path
#

India exclusive

winged belfry
#

KD7.16 His account has not been closed

storm flumeBOT
#

Hello, @winged belfry!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

faint steppe
#

@sharp flint This channel is for pubg support

sharp flint
#

he has my Facebook account but i have Gmail and if i don't give him Uc he will use public hacks

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @sharp flint. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sharp flint
#

i know that @faint steppe

faint steppe
#

@sharp flint Contact Facebook support if u lost your fb account

sharp flint
#

are you stupid bro

faint steppe
#

Plz refer to 2.5 #faq

sharp flint
#

i already tried that bro try to understand

#

he will banned my account within a min

spring zephyr
#

@sharp flint Security of your own account is your own responsibility, we can't help you with this.
Refer to #faq 2.5 if you want to unlink the hacker's account.

floral cypress
#

hello everyone , can some one help me please , my Account has been stolen

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @floral cypress. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Hello, @torpid lark!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

leaden beacon
#

Hello is pubg is unbanned in pakistan?

sharp flint
#

@spring zephyr k bro

leaden beacon
#

@spring zephyr Bro can u tell me pubg is unbanned or banned in pakistan?

torpid lark
#

PUBG mobile Turkey admins not good working....

spring zephyr
#

@leaden beacon Wait for an official announcement from your government.

stray dune
#

Why i get 20-40 ms on my ios Device and 60-90 on my android device ??

#

That too from same wifi

timid lily
#

!Hello , support I have a question

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @timid lily. Remember to read through #faq before asking questions in the support channels.

timid lily
#

Does Pubg mobile company sell the hack?

polar marshBOT
#

@acoustic pond:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@marble finch No, you won't get banned for that.

#

@timid lily Nope.

onyx cairn
#

@timid lily
Definitely not. If this would be true, we wouldn't be here at all. If you are interested to help us fighting cheaters, search for the latest survey in #news. (If you match the requirements given in the same post).

marble finch
#

l have played 2 month with official emilator. can l play with mobile is it allowed?

polar marshBOT
#

@brave slate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx cairn
#

@marble finch yes. But be sure not switching too often in a short time meanwhile playing.

random burrow
#

Hello

onyx cairn
#

Oh muted.😅

random burrow
#

Please tell who gives innocent people thier money back when pubg players do virtual c. A. R. D. I. N. Gg. And rob their hard earned money

onyx cairn
marble finch
#

@marble finch yes. But be sure not switching too often in a short time meanwhile playing.
@onyx cairn no l dont switch often l loged out emilator forever. can l play on phone with same account?

random burrow
#

Please tell who gives innocent people thier money back when pubg players do virtual c. A. R. D. I. N. G And rob their hard earned money

stray dune
#

Why i get 20-40 ms on my ios Device and 60-90 on my android device ??

Please reply to this

soft sparrow
#

@random burrow please avoid sending same message again and again.

onyx cairn
#

Yes, no problem at all, if you have linked your account to a social network before. @marble finch

random burrow
#

Please tell who gives innocent people thier money back when pubg players do virtual c. A. R. D. I. N. Gg. And rob their hard earned money

stray dune
#

@random burrow the company do that

random burrow
#

Then answerp

onyx cairn
#

@stray dune depends on your DNS and Internet connection.

random burrow
#

Please tell who gives innocent people thier money back when pubg players do virtual c. A. R. D. I. N. Gg. And rob their hard earned money

spring void
#

@random burrow PUBGM does not support such methods of purchases, and the UC will be deducted with appropriate measures taken, also please do not spam same message.

storm flumeBOT
#

Hello, @timid lily!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

stray dune
#

@onyx cairn internet connection is same for both.. same wifi , so why ping difference ??

soft sparrow
#

@stray dune model name of your ios and android device?

onyx cairn
#

OK, enough spam, @random burrow amiajoketou

marble finch
#

Yes, no problem at all, if you have linked your account to a social network before. @marble finch
@onyx cairn really? can l play on phone after this time is it allowed?

onyx cairn
#

@marble finch yes!

random burrow
#

No pubg supports this all youtubers and lots of peolple happily enjoying virtual C a R . D i n G

marble finch
#

@marble finch yes!
@onyx cairn thanks. but how can know it?

spring zephyr
#

@random burrow It doesn't. All the unauthorized UC will get deducted.

night cloak
#

My friend needs to unlink the facebook account as his facebook was hacked. How can he get help?

stray dune
#

@soft sparrow ipad 2018 6th gen and oneplus 8

onyx cairn
#

It is fine! No need to worry! @marble finch

marble finch
#

@marble finch yes!
@onyx cairn thanks

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

random burrow
#

Nope it doesnt get deducted my friend and all youtubers have been doing C a R d ing since season 7 none of uc got deducted

#

Yamraj indian youtuber is king of C ar D I nG

spring zephyr
#

@marble finch Yes, it's safe.

onyx cairn
#

It's carding. And please please please stop now. 🙏

stray dune
#

Yes no uc get deducted, i know many who do that and no actions have been taken yet.. because pubg gets the money so its cool.

marble finch
#

@marble finch Yes, it's safe.
@spring zephyr thank u)) l have destroyed my day thinking about it

random burrow
#

Why should i stop they all do c. A. R. Di. Ng and show off and innocent people have to suffer

spring zephyr
#

@random burrow Your questions has already been answered, now please move to a discussion channel.

onyx cairn
#

Bruh, mute this guy.

random burrow
#

Nope i didnt get my answer

onyx cairn
#

Thanks.

spring zephyr
#

¯_(ツ)_/¯

stray dune
#

@soft sparrow ?? Hello

onyx cairn
#

@stray dune
Did you check up- and download rate on both devices?

stray dune
#

Yes yes

#

I find it really odd

soft sparrow
#

i can not answer your question, @stray dune, sorry for inconvenience.

stray dune
#

I was expecting more smoother experience from new device but it's not happening 😭

soft sparrow
#

are you referring to higher frame rates with " smoother experience " ?

stray dune
#

Noo frame rates are good, but during close range fights i feel that dsync because of higher ping

soft sparrow
#

oh so your ping is not stable, is it ?

stray dune
#

Yeah and its higher on my new android device than my old ios device. So i do feel that difference

night cloak
#

Can someone update me about the ban in Pakistan?

zealous turret
#

no idea

true wasp
#

can i use GFX tools for playing this game?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @true wasp, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

true wasp
#

i know some people who uses GFX tools, what i have to do now?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @true wasp, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

soft sparrow
#

The Islamabad High Court on Friday ordered the government to lift the ban on online game PlayerUnknown's Battlegrounds (PUBG), @night cloak, it may take some time tho.

zealous turret
#

get a better phone @true wasp

soft sparrow
#

he is asking if he can report people who use GFX, @zealous turret.

#

am i wrong, @true wasp ?

zealous turret
#

he asked if he can use it

soft sparrow
#

read second message.

stray dune
#

Ppl use hacks too and doesn't get banned, doesn't mean you should do too 🤷🏻‍♂️

storm flumeBOT
#

Hello, @stray dune!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

cosmic gazelle
#

Y dont you remove Botx, I only want real players.
Bots comes out of nowhere to disturb the gameplay

soft sparrow
#

you can give us your feed back in #old, @cosmic gazelle.

stray dune
#

They increase your kda so be happy 😋 😋

night cloak
#

why is the player unranked? @spring zephyr

#

is this because of the new anticheat ?

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

round pendant
#

Pakistan pubg update please??

stray dune
#

Scroll up

polar marshBOT
#

@honest tundra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

soft sparrow
#

The Islamabad High Court on Friday ordered the government to lift the ban on online game PlayerUnknown's Battlegrounds (PUBG), @round pendant, it may take some time tho.

real totem
#

I want to report a hack and i have a video

storm flumeBOT
#

Hello, @real totem!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

real totem
#

I can't send the video in that Link

scenic whale
#

5258366146
send me uc plz cant afford royal pass

soft sparrow
#

you have to upload the video to youtube, write a report according pinned message in #cheater-reports, @real totem.

#

@scenic whale no begging bud.

eternal forum
#

How can I unlink my account of apple ID ??

soft sparrow
#

@normal fulcrum ^

#

do you have any issues sir, @drifting jay ?

normal fulcrum
#

Account once linked cannot be unlinked @eternal forum

storm flumeBOT
#

Hello, @drifting jay!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

normal fulcrum
#

What does that even mean?

#

You can post your suggestion in #old

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Game is lagging after 9mb updatehuh

#

how do i report a hacker?

#

i have video evidence

dark lotus
#

I report many hacker but nothing happend what is the problem ??

night cloak
#

@short eagle

marsh jewel
#

Hi

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

short eagle
#

@dark lotus it takes time be patient

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @marsh jewel. Remember to read through #faq before asking questions in the support channels.

night cloak
#

@short eagle my game lagging after 9 MB updatehuh

marsh jewel
#

I’ve been hacked because of a fake link on Facebook,please help!

balmy jungle
#

Hacker

storm flumeBOT
#

Hello, @river galleon @balmy jungle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

balmy jungle
#

@river galleon I assume so

#

I think if the vid gets a lot of views from big Pubg youtubers

#

Man I am in conquer and the hackers are everywhere

marsh jewel
#

I been hacked!!!!!

balmy jungle
#

@marsh jewel ok 👌

marsh jewel
#

Yeah please

balmy jungle
#

Ok

storm flumeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @balmy jungle:

:white_small_square: http://bit.ly/37Lgfbm

#

Please refer to subpoint 2.8 in #faq for further information, @marsh jewel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

balmy jungle
#

Ok big man

#

I’ll be there right away

#

Anyone conquer?

polar marshBOT
#

@jovial plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

drifting osprey
#

Why is that?

abstract fox
#

@lime juniper my friend pubg account is hacked from fb but hacker has control an account from fb nd twitter and my friend have control through email
Kindly help me

#

@lime juniper

heavy vortex
#

don't tag huh @abstract fox

elder tundra
#

from 3 days full lag and fps drop in game what happen please fix the problem thanx

heavy vortex
#

a mod will be helping you soon

abstract fox
#

Why

#

I need help plz

heavy vortex
#

Wait a while

abstract fox
#

My acxount so expensive😥

#

For sure

#

I spended 40k uc for an glacier😖

#

My friend = Me.

soft sparrow
#

@bold siren @short eagle @spring zephyr

#

lets hope one of them is online

abstract fox
#

I wish someone could help me😞

night cloak
#

Hmm try admins

#

Toroid just came on

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @abstract fox. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lucid crystal
#

Complaint :
I have an inquiry about classification! Why is I not ranked in the conqueror note, my score is 4273 in the North American server and I have four days I did not enter conqueror;
I look at someone who is less than me points and ranked him as conqueror, and I am more than points him and not ranked (unordered)

storm flumeBOT
#

You can contact the customer service via the game settings, @lucid crystal. Refer to subpoint 5.3 in #faq for further instructions.

weak parrot
#

@celest shadow

#

This isn’t my issue but it’s somewhat like this. It won’t let me use 4 fingers on the screen any time I try to

abstract fox
#

Can anyone tell me who will solve my problem

heavy vortex
#

follow the instructions given by bot above to you

abstract fox
#

There is no situation like this

#

So what can i do ?

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @abstract fox. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

abstract fox
#

I have no idea how to use discord like pro

weak parrot
#

#faq @abstract fox Press that

#

Your answers will be in there

abstract fox
#

Bro

#

Can you come pm

#

Please

#

😥

weak parrot
#

does anyone know how to fix my 4 finger problem where I am pressing my aim, shoot, peek and joystick and then all of those just stop working for a second and I have to repress them?

abstract fox
#

Bro

#

No one helped

#

Disappointed

heavy vortex
#

@abstract fox click on #faq and then search for the heading 2.5 in it

abstract fox
#

😖

heavy vortex
#

it's your answer

short eagle
#

@weak parrot you could post in #old

abstract fox
#

But it does shows unlink option for now because hacker has already linked his fb account after unlinking my account

#

@lime juniper

#

@blazing saddle

swift stump
#

@Error 403

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @abstract fox. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

how can i get a @rare user to report a player in the #cheater-report

heavy vortex
#

@night cloak u need to level up for that by chatting in #chat or #pubg-mobile

night cloak
#

can’t i just dm a @rare user and give him the info?

#

i have the yt video id and user

heavy vortex
#

the channel isn't open yet.. if you wish to do like that you can ask them in #pubg-mobile @night cloak

night cloak
#

cool thanks

heavy vortex
lean quartz
#

Hi, My account was blocked by mistake, but I did not make any violation. Please unblock my account

heavy vortex
#

@short eagle ^^GWmythicalGhostHug

polar marshBOT
#

@lean quartz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

inner moss
#

Maybe your internet?

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

elfin loom
#

someone help

#

someone is stopping the server

#

I can't move and do anything and I just died

#

by the hacker

storm flumeBOT
#

Hello, @elfin loom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

elfin loom
#

idk who is hacking I am in-game but dunno who

#

I can't even spectate my friends

neat palm
#

hi

onyx quarry
#

Hello, why I don't have the phone/email login feature anymore??

night cloak
#

You can only report him, unfortunately you can’t get your points back. 😭 @drifting jay

#

This is a hacked report that has not been blocked yet.
@neat palm Give them some time, they are reviewing tons of reports everyday.

#

@night cloak didn't they introduce a feature that your points will be returned or not deducted incase of someone cheating?

#

You mean the new AI?

#

Or something like that

#

They’re still working on it, they’ve made a statement about it. You can check it out in #news

onyx quarry
#

Aare you guys able to login via Phone/Email on PUBGM?

#

I can't see that option anymroe.

night cloak
#

@night cloak I am talking about the points not getting deducted

#

Click more

#

Or returned

#

Huh?

#

Wait

#

So if the player is cheating the new AI will put them into observation so they can’t play with other players

#

You're still talking about some other thing

#

I’m talking about the new AI

#

And I am not

#

Then I don’t know

#

Nvm

#

Thanks for the help

#

Sorry if I didn’t help😭

weak ridge
#

Help

#

I need a help

#

Can someone give me a solution

#

In my game I'm having a bug in my shooting key and scope key while enemies in front of me . I checked my screen touch also. That's is still in good condition.

night cloak
#

What do you need @weak ridge

#

Do you have 3D control checked?

weak ridge
#

How to check that?

night cloak
#

Go to PUBGM settings -> controls -> pick the first one.

weak ridge
#

In my device setting right?

#

Wait

onyx quarry
#

@night cloak do you know why it doesnt appear to me, like I have 3 devices, IpadPro2020, ROG 2 and Note10 and on none of them I can log in though email/phone

#

I repair the client and all.

night cloak
#

Did you click more?

onyx quarry
#

I want to play on the Ipad wth my main account which is linked to google stuff.. and I cant

#

umm

night cloak
#

Go to login screen and click more, that’s how you can sign in with Email/Phone.

onyx quarry
#

ah yes of course but only Twitter Game Center and Guest

night cloak
#

Did you try to reinstall the game?