#questions
1 messages · Page 928 of 1
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@robust geyser google it duh
there are no official statistics
vikendi
Well you could ask that in #pubg-mobile, since there are no official statistics regarding that @robust geyser.
ok
the support just closes the conversation by saying "you can know more about the issues and solutions in FAQ's". Bruh what is this ?
i don't think thats how support works
when i send them my problem they show a set of pre faced problems , if i chose the helped . The conversation closes . If i choose they didnt , still the conversations closes
no direct contact
gg
I need sum help
@spring zephyr can we talk in dm
Sure, my DMs are open 
oh sorry
I have linked my Facebook and Twitter account to my Pubgm account. Can I unlink my current twitter and link a new twitter account? Please help
Unlinking feature is currently disabled, it may be back in future.
You can contact the in-game customer service and request for a Revoke Access on the said social media account that you want to unlink.
Please refer to sub point 5.3 in #faq for further information on how to get in touch with a support agent, @chilly wren.
@frozen wyvern what's your device
@night cloak my device 10 or g
Could you be more specific
Any official here?
What's the issue?
We are unable to provide assistance if you do not ask a question or state a problem, @balmy stirrup. Remember to read through #faq before asking questions in the support channels.
@austere wing #activities.
This channel is meant for game related queries.
Could you be more specific
@night cloak that device is named 10.or G
@frozen wyvern the reason is due to the lower Ram, try force stop the background process and uninstall few apps that you don't use.
This isn't the place to chat, you can use #chat or #pubg-mobile, @modest ibex.
Please avoid going off-topic. You can have unrelated conversations in #chat.
Ok
Why pubg customar care not reply in time 10 days left i send him all information of my issue but no reply 😭
Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual, @eager jetty.
Ohhhh ok 😞
@celest sequoia:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@swift crag:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@eager jetty you can refer there on why it take times to get reply from support and what you could do next if you still didn't get reply after a long time.
Will the ingame Spammers on different chats ever be fixed? There are some seriously sick bastards looking for ...partners over PUBG's voice chat... That's kinda serious since PUBG got non-adult players as well...
Ohhhh yes bro😢
@night cloak if I play erangle in color style colorful then only I am getting crash
Well, their number is endless, reporting one or 100 won't do anything. There are Scam spams and looking for .. players out there, on every chat, boys and girls as well, some of them are hunting Popularity with "Sexy Girl" profile pictures... It's not safe for kids to play if these chats aren't moderated properly...
Hello, @night swan!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Are you sure that your internet isn't tripping?
chaonnima
Please avoid going off-topic. You can have unrelated conversations in #chat.
Its kind of an issue by now, yesterday I was falling for 3 minutes on Erangel with my Squad and we weren't even able to move without teleporting all of us again and again and again playing from 4 different points in our country... I'm pretty sure something is wrong with the servers.
@celest shadow
Why am I unable to redeem from bonus challenge section in IOS?
@wraith brook if it happens a recording would do the trick?
Could you elaborate the issue, @potent minnow? Is the page not loading?
In the sense.. It is asking me to make it horizontal.. Where as that is not happening at all..
Not only in my device.. It's for all
The bonus challenge redeem section
Can you post a screenshot of it?
Yup
Can we somehow report PUBGM scam sites or there is nothing the staff can do about it?
Hold your phone vertically, @potent minnow.
Even after that it doesn't change.. It's the same
Or try turning on auto-rotate on your iOS device.
Tried Evey possible ways and this is happening to the entire. Team of mine
Will aim assist have an impact when using 3x,4x,6x or 8x scopes?
No, @torn kestrel.
🤔it does have effect on scopes
hello, in case that the unlink account features is not available right now.
i must unlink my facebook account for some private reasons, is there are anyway that i can contact a game developer or to disscus about this problem?
@night cloak Only red dot holo
Aim assist only works on hipfire and sights, @torn kestrel.
Yeah sure
And hipfire yes*
You can contact the in-game customer service and request for a Revoke Access on the said social media account that you want to unlink, @trim wagon.
Please refer to sub point 5.3 in the #faq and be advised that due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.
So which means that if we are sniping using a higher scope say, a 4x, then it will have no effect on increasing our accuracy?
@torn kestrel No .
It won't have any effect.
It's just increased by practice
@celest shadow how much time should it take approximately?
Popular YT streamers are now sniping with Aim Assist of and giving excuses for not hitting a single bullet😂
Anyone can help me with my issue?
Aim assit is not affective for scopes
Unfortunately, I am unable to give an exact or an approximate time on how long it your wait would be since it varies on how many support requests a support agent gets at the moment, @trim wagon.
@night cloak, how may I be of assistance?
@celest shadow okay, plus that i have the full control for my facebook account so do you think that this will give me a guaranteed that i can unlink the account?
You will need to have sufficient information and evidence to prove you are the owner of the social media account you are trying to unlink, you will need to present them to the support agent, @trim wagon.
@celest shadow yesterday someone hacked my fb account and got into my pubg account and linked his Twitter to my account and blocked my linked fb to that account so it gives me message with authorization revoked...so i unblocked the app from fb and i could enter my account but his Twitter account is still linked and he can log in to my account anytime
@celest shadow okay i got this, thanks for your support ❤️
@night cloak Contact customer service
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@trim wagon, you are welcome. Have a lovely day ahead.
Only they can help you with account related issues
Hello pubg has been unbammed in Pakistan, so when will we be able to access it without any problems?

Will the game fps fluctuate if we use ultra audio when compared to high or low?
Battery consumption will be faster if you opted to use the Ultra quality Audio, @torn kestrel.
@celest shadow what effects will it have on the emulator?
@night cloak follow this example and ask for revoking access of the twitter account.
I need help please
@cunning ruin, most likely nothing. I'm sure there will be no issue if you are running it on an emulator.
Can you explain the issue?@strong iris
@celest shadow uh I've had high cpu usages and really laggy game when I switched it up to high audo quality
The windows audio device something spikes up and it's really connected to the special audio effects so it might frick my game up, I'm using low now and the problem didn't come up @celest shadow
@strong iris ur account only got 1 links, and its now unl1nked, they cant help you
And also please reduce the fps drops and lags by next update.......nowadays it's like PUBGm competitive is only for IOS players
@celest shadow tried that, but it basically says to use the unlink feature and that feature is not available in the game currently
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@cunning ruin, in that case, keep your audio quality to low for now since it is influencing other things.
@strong iris ur account only got 1 links, and its now unl1nked, they cant help you
@viral ocean but they have the data that it used to be linked with my facebook account and I've lost access after they introduced the unlink feature ,now this frature is gone because of the problem it caused to several players and now they tell me they can t help me with anything they have all my data stored they know it s my account and it was linked with my facebook, and they've told me to create a new pubgm account and link it with the facebook account i used to have and now they tell me they can't help me
@strong iris idk man, thats what the CS told you
@chilly wren, in that case - please keep an eye if the unlinking feature makes a return. As of now, you really have no option to unlink your accounts.
@strong iris idk man, thats what the CS told you
@viral ocean i know what they told me but it's unreasonable that s why i came here
One way would be to revoke the access from facebook settings, but you'd still see facebook as one of the linked account in your game settings, @chilly wren.
@vagrant forum any suggestions?
Is the effect of Aim Assist on higher scopes Negligible or exactly 0?
Well I can't really help out since the customer service told you that it can't be recovered anymore, @strong iris
Pretty sure it's 0, @torn kestrel.
Where could i report and submit video of hacker.! Help me please ❤️
Hello, @glass quartz!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Youtubers still arguing Aim Assist have effect in 3x or higher sprays
thx
@glass quartz wait till #cheater-reports opens. You'll need to be level 10 here in order to post it there.
@vagrant forum this is the third time i talk to them and each time they tell me a different thing and end the conversation the last time they've told me that pubgm account is linked already with my facebook account all i have to do is to connect to my facebook and I'll gain access to my progress but when i connect to my facebook account it gets me to the new pubgm account they ve told me to create
@vagrant forum and I've tried this as well when i change my profile picture in facebook the avatar on the old pubgm account and thr new changes as well
Okay, thanks for the support@celest shadow
Nope, I actually want to unlink my current Twitter and link it with a new one. Unlinking Facebook wont help@vagrant forum
Sorry then.
Yeah, will just wait untill unlink feature comes back
@vagrant forum do you guys really work with pubg or no? If no where can i talk to someone Who work With the support?
ok nekoo i will try my best ❤️
@vagrant forum but he got my account b*nned i can show u screenshots too also he changed my pic inside the game i saw it from my wife's phone
You can contact the customer service via the game settings, @strong iris. Refer to subpoint 5.3 in #faq for further instructions.
We here on discord can only help you with the client sided issues. Any sort of issue related to account can only be dealt by the in-game support team, @strong iris.
In friend list my friend are online but it showing as offline, after sometime it's showing as online.when this glichs goes
Devs are aware of that issue, for now you can enter the cheer park and leave to fix it temporarily @lilac field
Guys, i have done s13 conq and stayed untill seasons end but I didn't got all the rewards of conq i mean I didn't got frame of s13 conq. I need help.. how can i get back my s13 conq frame??
@nekoo thanks
Tried to contact support via ingame but doesn't helps.. anyone can tell what should i do for this
Hello, @normal skiff. Once you reach Conqueror, you will need to play 5 matches to be able to claim your Conqueror frame.
I know i tried to complete my matches on that server but i can't able to play because of no players/lobby playing there. Many time i report ingame that im not getting lobby to complete that matches. Any chances bro to get the frame back?
When we get this mode @vagrant forum
@lilac field It's a regional event, not available in your region.
How buy uc in kr pubg
@normal skiff Can I know your ID?
- Game ID: 5397535969 @spring zephyr
How buy uc in pubg kr
Wait wut
Exposed😂
Id: 5397535969
@spark breach, you can purchase UC directly in the game.
@normal skiff NVM 
Im currently standing on lobby
@celest shadow but it shows payment not done by upi
Are you able to mute someone that keeps blowing u up and swearing at you?
Omg dude
@spark breach, are you from Korea?
You have a Season 12 Conqueror Frame, @normal skiff.
@celest shadow no from india
Yes piston i have but i want s13 too thats why i was askin
I don't think you are able to purchase UC from anywhere if you are using the Korean version of the game, @spark breach.
@normal skiff Check again, if you have the rewards 
@celest shadow no other way to buy uc
In that case, I do not think any of us are able to assist you with your issue, @normal skiff. You are required to play the 5 matches to be able to claim the frame, there is not much we could do here.
i just dont have the frame of s13.
sry
@spark breach, there is no other way to buy UC. Please install the Global version of the game instead to purchase UC.
i keep getting this error message and ive repaired download and its still the same (iphone)
someone help please
Well, still thanks for responding so fast you guys amazing @celest shadow
@celest shadow but my hard work gone waste:pubgm😩
Its says just reach but i stayed untill ends and all gone to the trash well now can't do anything bout dat as you guys said.
You didn't played 5 matches in conqueror 
Actually, i tried too but didn't got lobbies and players to complete those matches..
@normal skiff woo dude.......u played hard to reach conqueror and couldn't play 5 normal matches after that🥺
Sorry, but you can't do anything about that.
Even after 3 or 4 days i tried to play for frame
Sorry we're unable to assist you regarding this, @normal skiff. We wish you the best on your journey to Season 14 or Season 15 Conqueror! Please make sure you play 5 matches for the frame!
NVIDIA graphics rendering issue fixed, when will AMD recover? @celest shadow
So hard bro too much hacker still manage to reach at this position. But nvm happens sumtime
You can now access #emulator-chat and #emulator-support, @native coyote. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
Again thank you guys for support 👍
@native coyote Ask in #emulator-support.
oww wrong place: D @spring zephyr
@normal skiff I am not a pubgm official but as of to my view, rules are rules.....if the rules are to play 5 matches in conqueror tier to get the frame, then there can be no excuses.......and the reason for not getting lobby can be dues low amount of players matching......
i keep getting this error message and ive repaired download and its still the same (iphone)
@wanton gyro !!!!
can anyone help
@wanton gyro Try reinstalling the game.
ive deleted the app and redownloaded several times
ive even switched phones
and it has remained the same
anyone know how to fix 100% disk usage
@golden quiver:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
oops wrong place
@wanton gyro Try reinstalling the game.
@spring zephyr is that your only solution
@strong aspen 71 Hey don't spam here instead report the cheaters in game or use following link
http://cheater-report.pubgm.cc
Hello, @strong aspen!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@wanton gyro Try reinstalling once more, if it still doesn't get fixed. Report that issue in the #old channel, with detailed info.
Report not do anythink 🤣 🤣
@strong aspen It do
No 🤣
@strong aspen Okay then move to another channel
My friends list of pubg I still missing after update also
@spark breach Yeah it is still being worked on
Erangal map 2.0 will be
@wanton gyro Try reinstalling once more, if it still doesn't get fixed. Report that issue in the #old channel, with detailed info.
@spring zephyr ive been getting this for atleast a month now, ive deleted and reinstalled alot of times and still nothing
We currently do not have a specific release date for the upcoming update, @spark breach. Once we do, we will publish further information in #news.
@wanton gyro How much free storage do you have in your device.
alot
When was crew challenge tournament will start?
Library mode
@spark breach July 31st
@wanton gyro How much free storage do you have in your device.
@spring zephyr alot of free storage
@wanton gyro Try reinstalling once more, and please do report it in the #old channel with detailed info.
When was crew challenge tournament start please tell about it?
@wanton gyro Try reinstalling once more, and please do report it in the #old channel with detailed info.
@spring zephyr i did that
when will erangal 2.0 come ?
@worthy cliff No info about it, keep an eye on the #601435356704800778 channel.
We currently do not have a specific release date for the upcoming update, @neon compass. Once we do, we will publish further information in #news.
What will be reedem iteams of rp points after 100
@neon compass No info about it, yet. Keep an eye on #news.
@spark breach You can check that by yourself by going to the RP redeem section.
@spring zephyr tq for information
@neon compass Your rank reset, if you get banned.
ok
Hey
Hello, @lapis fractal. How may I be of assistance?
I wont repoted cheater players
Hello, @lapis fractal!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
I have video
Will erangle 2 come in 1.0.0 ?
Dear support,
I just purchased ROYAL PASS today. But i am unable to collect the Event type RP bonus.
Like When 100k people purchase RP then 1 mission card, 400k people purchse Rp then 2 mission card,
Where is this type of event?
when will win 94 scope glicth be fixed
What is the penalty for teaming up? I can see that now there's an option where you can mark when you report players who cheat or team up but do they actually get any consiquences or is it just a "Sorry you had a bad game" -type of file?
Hello, @neon compass!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
It's nuts in EU server.
@night cloak Refer to this message.
https://discordapp.com/channels/393088095840370689/481197473403240451/710698468951326732
@spring zephyr
Ok Thanks dear will check.
So there is no available pubg agent that can assist someone other then bots referring to FAQ 😩
Hello, @cosmic oasis!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
So there is no available pubg agent that can assist someone other then bots referring to FAQ 😩
where to report hackers?
What did i do? I think my question was relevant considering what is happening in the game right now. 🤔 But ok. Whatevs.
Hello, @left drum!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
We are unable to provide assistance if you do not ask a question or state a problem, @proper yarrow. Remember to read through #faq before asking questions in the support channels.
Hi, when will the library mode arrive?
@hearty zenith July 31
Hello, @inland pawn. How may I help you? Please state your issue.
Nothing to worry about, @inland pawn.
When will new Charecter vouchers events come? Please give date
How to disable group photo icon ?
No information regarding that yet, @astral valley. Please keep an eye out in #news.
Please refer to this message regarding the "Group Photo Icon Button" issue, @worthy cliff:
From where do we send cheaters report?
Hello, @rustic kestrel!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
There is nothing about that page please give text information about how to disable group photo icon?
How to complete in pubg please tell me
Please elaborate your issue, @cedar lion.
What is this .. fix it
Please tell about how to disable group photo icon?
@worthy cliff, please have a read at this message.
Error 403#4903 | Yesterday at 5:26PM
We plan to make the button smaller and improve it so that it does not disturb your gameplay experience. These changes should apply tomorrow. This button appears only while you are in the Camping Arena, as a part of a temporary event. The button will not remain there forever. It should be removed by the end of the month.
Tq for ur information
Hello, @copper galleon!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@cedar lion jar u madd
See this I'm playing solo match I got 5 rank 5 kills but my point in only 30.....in my past match I got 15 rank 1 kill only my point get 33 how is this possible tell me pubg mobile
@cedar lion you must have been at a lower tier then.
@uneven hatch see two tier all in same platinum 2
When there is a game, there must be a quality in that game, but I think the pubg game is losing those qualities. The pubg team should consider treating any player equally. Third-party servers should also be encouraged to play quality games, but the pubg team throws those poor players aside and chases after money. It is a very wrong game. It is your team's responsibility to make sure that every player plays freely and qualitatively. Thank you
@raven fern if third party servers are allowed. This game will become GTA sandreas with all the hacks/cheates.
I have one more screen shot see
Please refrain from sending the same inquiry message or the bot will automatically mute you, @upper kiln. Please read the message above.
I already told you, read through #faq sub point 3.3 if you want info on how the rating system works, @cedar lion.

What about this match my rank 11 kills 5 but only 25 points later match match 15 rank 1 kill only 33 points what about this
@cedar lion It's not about ranking, it depends on the survival time, that is, how long you survived during that match.
@raven fern:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
15 rank I survived 19.9 mins 11 rank I survived 23.8 mins that's why I am completing pubg mobile
15 rank point higher 11 rank point lower points please solve my problem
@celest shadow tell me please
@vagrant forum tell me please
Hello, @prisma wave!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
I had an account that was linked with both facebook and wechat and the one that was only linked with wechat, now i want to login with the account that was logged in with facebook as well but i don’t have access to my facebook account. how can I login using wechat?
Total ratings = Survival rating + Kill rating + Support rating (Revive etc).
@cedar lion
@elfin canopy ya I know see my screen shot please
Post it here,@cedar lion.
See 11 rank points and 15 rank points
From the login screen, @night cloak, it must give you an option to login via WeChat.
15 rank I survived 19.9 mins 11 rank I survived 23.8 mins that's why I am completing pubg mobile
Post screenshot showing detailed stats of both the matches, @cedar lion.
From the login screen, @night cloak, it must give you an option to login via WeChat.
@elfin canopy but when i click on it, it logs in with the account that is linked with wechat only, do i need to unlink that first?
@elfin canopy yesterday and today matchs is this
See date and time I'm playing solo matchs
@storm flume solve my problem
You cannot unlink, @night cloak. Log-in that account in WeChat app as well.
Clear app cache if you're using android.
@cedar lion can you post detailed screenshot (click on the match result).
When will recall event come this season I want to recall my friends pls say if you have idea guys
You cannot unlink, @night cloak. Log-in that account in WeChat app as well.
@elfin canopy I have to pubgm accounts logged in with same wechat account
Clear app cache if you're using android.
Is there any recall event this season?
@thorny gale no info on upcoming events
@night cloak How did you manage to link two pubgm accounts with the same WeChat account?
@night cloak ok
@vital sandal:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak How did you manage to link two pubgm accounts with the same WeChat account?
@vagrant forum one is linked with only wechat while other is linked with both wechat and facebook
When does this skin come?
It probably switched the link over to the new account
i keep getting this error message and ive repaired download and its still the same (iphone)
@wanton gyro any other suggestions in regards to this, ive reinstalled soo many times and used to repair feature etc, its a shame cos ive spent uc on skins and stuff that i cant use cos i cant download them
That shouldn't have happened though.
and When will this mood come?
@night cloak just try unlinking the WeChat acc.that fb already linked it might work
We don't have any ETA for that mode.
Unlinking feature isn't available so he can't do that, @thorny gale.
@night cloak just try unlinking the WeChat acc.that fb already linked it might work
@thorny gale
@vagrant forum tell me please
I have a question that What is the difference between ordinary room and tournament room in room section ?
There are other factors such as looting and heals, those affect the points as well, @cedar lion.
This is the second time my account is unranked
Can anyone guide me what is going on
Why I am getting unranked
@distant marten tournament rooms are authorized, while the ordinary ones aren't.
@vagrant forum a simple player can't make it ?
No
You must reach a certain player level to be able to be listed in the ranking lists, @distant adder.
And what is use of it as a normal player ?@vagrant forum
People who have been authorized by tencent can create those for official tournaments.
@vagrant forum I see all my career results I heal a lot of first aids I loot enemies boxes and one drop I got awm I killed one enemie in awm but only I got 25points only in other game I never loot I heal only one or two first AIDS but I got 33 points
@celest shadow reply me
@ebon bear The Ancient Secret mode will be available in August
@sturdy idol refer the pinned message in #pmco
Please note that the high your tier, the lesser points you will earn, @cedar lion. Other factors such as kills, heals, support and et cetera counts in how much points you earn. I suggest referring to the sub point 3.3 in #faq. Read it thoroughly.
@cedar lion What's ur rank ?
@night cloak Oh really? We have a challenge in the third week challenges how August comes?
@celest shadow same tier man platinum 2 you didn't see my screenshot
I posted my screenshot see
It counts as well, even when you are in the same tier, the more points you are the lesser you'll be earning, @cedar lion.
How much you expect for 1 kill????
Total rating and time played also counts in how much you earn, @cedar lion.
See my screenshot
15 rank I survived 19.9 mins 11 rank I survived 23.8 mins that's why I am completing pubg mobile
@celest shadow see
11 rank points 25....15 rank points 33...... How is this possible
@cedar lion it depends on the opponent players rank and everything combined like loot and healing, if you know about ELO rating system , you will know
Its also depends on ur matchmaking oppennt @cedar lion
Sanhok map is unplayable for me . Whenever I start a match with sanhok , I enter into Erangle waiting lobby .
Tried every method
@cyan citrus my points are important opponents I never mind
Play solo squad, more point.. Only if u can survive longer 
I guess you're have been answered multiple times, @cedar lion please move to a discussion channel.
@night cloak Help me
@cedar lion English
How can I purchase upgrade material in pubg mobile?
Please do not use any other language aside from English in this channel, @cedar lion. Refer to #613267301243944960 for language channels.
@wraith brook select sanhok only in the map section.
@mild oyster:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@dull cove What difference does the enemy make me
How can I buy upgrade material in pubg mobile
U need to play in classic match and earn point to rank up
@wraith brook
Hey
You can get those via spins @spark breach
When did the library mode comes out
@storm flume tell me answer first
@night cloak no other chance for getting material
I need to answer
@polar marsh please ban all cheaters we are respect for you.🙏🙏🙏❤️
Please refer to subpoint #3.3 in #faq for further information, @cedar lion. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Ok please tell what to do
@lilac field 31st
Hello, @wraith brook. Could your further elaborate your issue? Are you unable to download the Sanhok map?
@storm flume ok tell me where I complete in pubg mobile
Hi I had 495 UC about a week ago but now I have 0 UC please fix this I worked hard to get that UC.
You can contact the customer service via the game settings, @outer basin. Refer to subpoint 5.3 in #faq for further instructions.
@celest shadow you don't tell me answer man
@celest shadow I have downloaded and when I select it and enter then I enter in ERANGLE lobby
Only with Sanhok
@cedar lion, many users have given you multiple similar answers. Please refer to the sub point mentioned and move to the discussion channels instead.
@wraith brook, would it be possible for you to send me a screen recording of the issue so I can have a better understanding of it? I have yet to seen or face this kind of bug.
Sure thing, feel free to ping me, @wraith brook.
@celest shadow I got answer my complaint for waste is telling here I am leaving this issue
@storm flume tell me where I complete
I need support team
Hello, @fringe vigil. How may I be of assistance?
I used to get 40-65 ping. But from last couple of days i am getting 96-145 ms. I have checked everything n my internet line is perfect.
Hello, @spiral remnant.
If you have experienced higher ping than usual, please submit this survey to help us easier look into the matter:
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection
PUBG MOBILE - Server Ping Issues Collection.
Hello, @night cloak. How may I help you?
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Could you elaborate on your issue more, @night cloak?
@night cloak, which Samsung plug-in are you planning to utilise?
cheaters get banned for 10 years.. does that mean they can play on that account after 10 years?
I suggest an attack on clean players and be banned for 10 years. Even cheaters can play comfortably Haha
@tired fractal sure
@night cloak, I have used certain Samsung plug-ins before while running PUBG Mobile. As far as it is concerned, there isn't any harm using it. However, I wouldn't highly recommend the usage of these plug-ins. It is totally up to you.
@night cloak, are you playing on mobile, tablet or emulator?
@tired fractal, that's correct. Cheaters that receive 10 year bans will only be able to access the accounts after the 10 years ban has expired.
didnt find match, ofcourse started before time
@fringe vigil:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@mods
We are unable to provide assistance if you do not ask a question or state a problem, @cold meadow. Remember to read through #faq before asking questions in the support channels.
Could you try repairing your client, @night cloak?
When did the issue started to occur, @night cloak?
Any mod
@wicked jasper state your issue
Is it real ??
Yes, @wicked jasper. You can purchase UC through Midasbuy. It is a legitimate and trusted merchant. However, the website/image is either tampered or fake. Please take note.
@wicked jasper i this this is edit image 0 $
@celest shadow ik that bt look above free for today ?
@digital lily Report them in-game.
What 600 uc for free???
@night cloak not edit dude just now I check it
@spiral remnant no this is edited
Is it real or scam ?
ok@night cloak
@wicked jasper ok wait i will check
@wicked jasper Use this https://www.pubgmobile.com/pay
It will refer you to the official site.
@night cloak, are you sure that it isn't an issue with the screen of your device?
Shall I post the link here ?? Where I got this website@night cloak
What to do if enemy team up with other and killed me in solo fpp rankpush
@spring zephyr trusted na ?
@wicked jasper dm
@night cloak DM open hai ?
Yes
Done dude just check
The link sent by @spring zephyr is trusted, @wicked jasper.
Whenever 4 fingers are touching the screen, my buttons don’t work. It’s a brand new phone. I’ve cleaned it and there’s nothing wrong with the phone. What’s PUBG doing?
@celest shadow okk thanks
@night cloak, I'm not quite sure on how to resolve your issue. Please send your feedback in #old.
😩 bt I have given my details on that page
Hello, @weak parrot. It appears that you are facing quite a similar issue with @night cloak.
However, is your device notched?
@wicked jasper as you can see this is not official website
@celest shadow No
It’s like whenever I peek, aim, move and shoot, it just stops everything
@night cloak what phone you using
It’s been happening with my IPhone 11 Pro Max but not my 10
@wicked jasper fake dude
Please head towards Settings > Graphics > Non-Standard Screens and adjust to the proper value according to your device, @night cloak.
I have mine on 0 but it doesn’t help
@weak parrot, make sure you do the same as mentioned above. The iPhone 11 Pro Max has a notched screen, make sure you have the settings. Set it to 50.
Still doesn’t work
Make sure you have your iOS device updated to the latest version, and guided access enabled, @weak parrot.
@lone jolt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@celest shadow PUBG has something against new phones ig 🥴
@tired fractal, that's correct. Cheaters that receive 10 year bans will only be able to access the accounts after the 10 years ban has expired.
@celest shadow they will have their stuff back or no?
I'm just wondering
@weak parrot, in that case please send a feedback to #old.
@celest shadow they will have their stuff back or no?
@tired fractal, I would believe so, yes.
This needs to be fixed. I have things I need to get done and if this keeps happening, it’s gonna ruin those things.
@night cloak, try setting it to 30 for now.
It's more than a week . . .
Why bonus challenge redeem shop isn't refreshing ?
@fossil hamlet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak The game is broken bro
@night cloak, hopefully it'll resolve the issue. Feel free to ping me.
I’ve had this issue for a week @night cloak
It’s like what happened a decent amount of time ago where 5-6 finger players couldn’t touch all the buttons since the new phone update on IOS was glitched
I apologise for not being able to assist you with your issue, @weak parrot. I do not use iOS devices hence I may not be aware of the issue. However, I'll look into what I can dig up regarding any options/feature in the iOS settings that may have caused the issue.
@celest shadow All good, I just need this to be fixed ASAP wether it’s on my side or PUBG’s side
As far as I know, I have friends who are using the same device as you and they're playing the game fine, @weak parrot.
What’s the difference between my phone and their phone
I have yet got any clue unfortunately, @weak parrot. I'll look into what I can find and will ping you if anything comes up.
August, @night cloak.
PUBG India is selling Indian data in very huge amount. if not than how it possible to other website knows about PUBG data. i have 4-5 website where you input your PUBG id they show u all detail PUBG.
Yes you may, @night cloak. Feel free to do so.
I do not have an ETA, @night cloak. Please have a look out in the #news channel! 👀
PUBG India is selling Indian data in very huge amount. if not than how it possible to other website knows about PUBG data. i have 4-5 website where you input your PUBG id they show u all detail PUBG.
@wicked basin ALERT!
@wicked basin ALERT!
@wicked basin @celest shadow
@night cloak, I'm not an employee of Tencent.
You can join custom rooms hosted by players in #matches, @night cloak.
@wicked basin ALERT!
@wicked basin why PUBG official Silent on this i sent 5-10 mail regarding this i get no reply

I didn't get delivery event why
@lunar compass its not available in india
But my friend got it
@lunar compass they must've changed their region
No he didn't change region
@lunar compass that's not possible cuz its not available in india
Hello
Iam facing ping issue
Without any reason
With stable Internet connection iam facing ping issue
Help me out
Hello help me out
@uneven temple #news message
Hello
A case will be filed judical on Pubg Mobile
Ok@spring zephyr ok
@spring zephyr pubg mobile company will be sued
@dim needle Do you need any support?
we are facing many ping issue at asia server. my country is bangladesh
@spring zephyr
@dim needle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@spring zephyr ???
@spring zephyr thnk u
@brazen nacelle If you are recently facing high ping issues, then please flil the form. Refer to this message https://discordapp.com/channels/393088095840370689/481197473403240451/735129668646076487
@night cloak Usage of VPN is not recomended.
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@spring zephyr So, what can i do now...my ping is now 280+
How may I help you, @winged belfry?
@winged belfry:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@vagrant forum hey i am facing a problem regarding bonus challenge.could u help me?
What is the issue?
Wait for around a minute on that page.
It's the same for me but when I wait it loads
Ok i'll try that
@frozen veldt Are u using data or WiFi ?
Nope
@wraith brook Nope I use 100mbps
Wait for around a minute on that page.
It's the same for me but when I wait it loads
@inland plaza ^
well , kr pubg on emulator graphic is not getting extreme , cant i use gf tool for that? or is it forbidden?
It's not allowed to use it.
:/
You can now access #emulator-chat and #emulator-support, @cursive iris. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
@heavy marten:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@vagrant forum if it’s not allowed, why it’s on playstore & saying no ban?
(& i see a change petition happen on 2018 to bring those apps back)
@winged belfry What's the issue?
Those apps violate the Terms of Service of the game. Yes, they are on play store and claim stuff but you can always get banned for using those, @alpine brook.
The account should be blocked
Hello, @winged belfry!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Tried repairing client?
I want the link of this server ?
Permanent Invite Link:
:white_small_square: https://discord.gg/pubgm
@crisp cairn ^
Thanks 😊
@vagrant forum
isn’t it lack of communication with google play store?
They using Your game name & saying no ban. People also downloading those apps.
Don't you've any responsibilities?
@vagrant forum routine repair fixed the problem
Thanks much love :3
@alpine brook Yes, they should get rid of those. I don't have any info on why they haven't done that already, or why they can't do it.
Maybe add that as a feedback in #old. Error checks those regularly.
@vagrant forum should i mention her or just send as a regular feedback?
Just add it as a regular feedback.
How to get nightmare plane skin
@raven wadi open premium crates..
@kindred geyser Contact customer service . Only they can help you
@torn kestrel:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@wraith brook give me email please
Hello, @swift scaffold!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Cheater player who breaks the laws, why not resign!!
Hi i have a question, i had 50€ on my apple fund, the. i wanted to buy for 55€, the payment was accepted but they only took 50 of 55 what i have to do now ?
i dont want my account to be locked for fraud,
they only took 50€ instead of 55
We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.
@night cloak From where did you buy?
on the application
In-game?
@night cloak Upto you, I will recomend you to buy it, since there are some really good rewards.
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak You can't do that.
I had added more than 150 friends until now in game but this buggy game still stucked on 100/120 friends and I'm unable to complete my achievements...So how can I solve it quickly?
I had added more than 150 friends until now in game but this buggy game still stucked on 100/120 friends and I'm unable to complete my achievements...So how can I solve it quickly?
@still frost Can you provide a screenshot?
???
When Next Crew Challenge Come???
You can contact the customer service via the game settings, @tawdry finch. Refer to subpoint 5.3 in #faq for further instructions.
When is the next update coming
We currently do not have a specific release date for the upcoming update, @tawdry finch. Once we do, we will publish further information in #news.
Most probably you missed to log in one day in between, @night cloak. The counter resets if you don't log in for a day.
When Next Crew Challenge Come???
Crew challenge registration isn't open yet, @night cloak.
U can see that my 100 friends achievement was completed approx 2 years ago but after that it's stucked on 100 what to do now?
@vagrant forum Any Fix Date About It???
@spring zephyr Reply me...
No, @clever comet.
@still frost Can you provide a SS of your friend list?
@vagrant forum Approx Month As You Know??
I had unfriended about 37 friends yesterday so it will not help
We don't have any info on it yet, @clever comet.
@vagrant forum Ok
But how can I add 37 friends again because it's been 2 years for not counting them then how can I???
@still frost You will need to have 120 friends at once, that's the only way that you complete the achievement.
is there any way to find player name with ign without get in the game
?
from any site?
Please band this cheater
@thorn terrace Nope, you can't.
Hello, @mild girder @round spear!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Yeah sure like it'll work
I can't put that video link why
@spring zephyr But is this the only thing I have in my life just to add and remove friends just for providing u proof???
That guy prove that he's cheating and he put it as his profile pic and still playing 😂
i have one problem sir someone has hacked my Facebook now he is black mailing me
@still frost If you want to complete that achievement, you will have to add 120 at once. 
i have google id he has facebook
What a strong anti-cheat system 😂
i want to unlink my Facebook
@spring zephyr I had added that amount of friends more than 1 times then how the game not counting them???
Please refer to subpoint 2.5 in #faq for further information, @sharp flint. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
he has only my Facebook
@spring zephyr Proof of some kind means what???
@spring zephyr I can with midas buy web site.. but when I place two player ign it says invalid ign.. but when I check in game I find their name..
@still frost That you had 120 friends and it didn't completed it.
@spring zephyr Then what will happen if I do so???
@thorn terrace Reload the page.
Hello
I want to talk with admin or moderator
@fossil crag please state your issue here
My PUBG account 5218998982 will banned for 10 year's please help
@fossil crag:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello, @thorn terrace!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@fossil crag What do you expect after using hacks or playing with cheaters???
My friends are playing with premium hackers how can I report them???
Hello, @still frost!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm flume they're playing with cheaters from last 4 days but still no action taken by PUBG team??
@storm flume They had hidden their Match results from their profile then what to do?
@near meteor:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
They're playing with cheaters from last 4 days but still no action taken by PUBG team??
They had hidden their Match results from their profile then what to do?
Don't worry, they will be suspended even if they have hid their Match Results if they've found using any kind of cheats, @still frost.
Just make sure to report them in-game, you can also report cheaters through #cheater-reports.
@bold siren they are using because they also invited me to play with the Cheaters but I can't take risk of losing my inventory costs about 30k
@bold siren I can't report there because it will need my level 10 to report there otherwise I will report there
You can get to level 10 by chatting in the discussion channels; #chat & #pubg-mobile.
Ive been seeing this in pubgm global chat forever, tencent has to update their chat filter.
These are phishing websites they collect facebook and twitter logins to steal players accounts.
sir it not helping me
@bold siren It will take lot of time and till that time they will complete their all matches of rank push by cheating
In my facebook account login in pubg, it is limited to 6 hours per day but my age is 21,
i have access to my Gmail account i want to unlink my fakebook account other wise he will banned my account
please Tencent help me out fast as possible
Hope im being heard 🥺
Please refer to subpoint 2.5 in #faq for further information, @sharp flint. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
anybody please help me out a hacker access through my social media account i want to unlink my facebook account
Okie
Hello, @thorn terrace!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@terse ravine:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@bold siren he me out please
@sharp flint, State your issue.
@sharp flint:
Please refer to subpoint
2.5in #faq for further information, @sharp flint. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@undone frigate:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
India exclusive
Hello, @winged belfry!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@sharp flint This channel is for pubg support
he has my Facebook account but i have Gmail and if i don't give him Uc he will use public hacks
Please refer to subpoint 2.5 in #faq for further information, @sharp flint. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
i know that @faint steppe
@sharp flint Contact Facebook support if u lost your fb account
are you stupid bro
@sharp flint Security of your own account is your own responsibility, we can't help you with this.
Refer to #faq 2.5 if you want to unlink the hacker's account.
hello everyone , can some one help me please , my Account has been stolen
Please refer to subpoint 2.8 in #faq for further information, @floral cypress. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hello, @torpid lark!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Hello is pubg is unbanned in pakistan?
@spring zephyr k bro
@spring zephyr Bro can u tell me pubg is unbanned or banned in pakistan?
PUBG mobile Turkey admins not good working....
@leaden beacon Wait for an official announcement from your government.
Why i get 20-40 ms on my ios Device and 60-90 on my android device ??
That too from same wifi
!Hello , support I have a question
We are unable to provide assistance if you do not ask a question or state a problem, @timid lily. Remember to read through #faq before asking questions in the support channels.
Does Pubg mobile company sell the hack?
@acoustic pond:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@timid lily
Definitely not. If this would be true, we wouldn't be here at all. If you are interested to help us fighting cheaters, search for the latest survey in #news. (If you match the requirements given in the same post).
l have played 2 month with official emilator. can l play with mobile is it allowed?
@brave slate:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@marble finch yes. But be sure not switching too often in a short time meanwhile playing.
Hello
Oh muted.😅
Please tell who gives innocent people thier money back when pubg players do virtual c. A. R. D. I. N. Gg. And rob their hard earned money

@marble finch yes. But be sure not switching too often in a short time meanwhile playing.
@onyx cairn no l dont switch often l loged out emilator forever. can l play on phone with same account?
Please tell who gives innocent people thier money back when pubg players do virtual c. A. R. D. I. N. G And rob their hard earned money
Why i get 20-40 ms on my ios Device and 60-90 on my android device ??
Please reply to this
@random burrow please avoid sending same message again and again.
Yes, no problem at all, if you have linked your account to a social network before. @marble finch
Please tell who gives innocent people thier money back when pubg players do virtual c. A. R. D. I. N. Gg. And rob their hard earned money
@random burrow the company do that
Then answerp
@stray dune depends on your DNS and Internet connection.
Please tell who gives innocent people thier money back when pubg players do virtual c. A. R. D. I. N. Gg. And rob their hard earned money
@random burrow PUBGM does not support such methods of purchases, and the UC will be deducted with appropriate measures taken, also please do not spam same message.
Hello, @timid lily!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@onyx cairn internet connection is same for both.. same wifi , so why ping difference ??
@stray dune model name of your ios and android device?
OK, enough spam, @random burrow 
Yes, no problem at all, if you have linked your account to a social network before. @marble finch
@onyx cairn really? can l play on phone after this time is it allowed?
@marble finch yes!
No pubg supports this all youtubers and lots of peolple happily enjoying virtual C a R . D i n G
@marble finch yes!
@onyx cairn thanks. but how can know it?
@random burrow It doesn't. All the unauthorized UC will get deducted.
My friend needs to unlink the facebook account as his facebook was hacked. How can he get help?
@soft sparrow ipad 2018 6th gen and oneplus 8
It is fine! No need to worry! @marble finch
@marble finch yes!
@onyx cairn thanks
Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Nope it doesnt get deducted my friend and all youtubers have been doing C a R d ing since season 7 none of uc got deducted
Yamraj indian youtuber is king of C ar D I nG
@marble finch Yes, it's safe.
It's carding. And please please please stop now. 🙏
Yes no uc get deducted, i know many who do that and no actions have been taken yet.. because pubg gets the money so its cool.
@marble finch Yes, it's safe.
@spring zephyr thank u)) l have destroyed my day thinking about it
Why should i stop they all do c. A. R. Di. Ng and show off and innocent people have to suffer
@random burrow Your questions has already been answered, now please move to a discussion channel.
Bruh, mute this guy.
Nope i didnt get my answer
Thanks.
¯_(ツ)_/¯
@soft sparrow ?? Hello
@stray dune
Did you check up- and download rate on both devices?
i can not answer your question, @stray dune, sorry for inconvenience.
I was expecting more smoother experience from new device but it's not happening 😭
are you referring to higher frame rates with " smoother experience " ?
Noo frame rates are good, but during close range fights i feel that dsync because of higher ping
oh so your ping is not stable, is it ?
Yeah and its higher on my new android device than my old ios device. So i do feel that difference
Can someone update me about the ban in Pakistan?
no idea
can i use GFX tools for playing this game?
Use of unauthorized third-party software or methods, @true wasp, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
i know some people who uses GFX tools, what i have to do now?
Use of unauthorized third-party software or methods, @true wasp, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
The Islamabad High Court on Friday ordered the government to lift the ban on online game PlayerUnknown's Battlegrounds (PUBG), @night cloak, it may take some time tho.
get a better phone @true wasp
he is asking if he can report people who use GFX, @zealous turret.
am i wrong, @true wasp ?
he asked if he can use it
read second message.
Ppl use hacks too and doesn't get banned, doesn't mean you should do too 🤷🏻♂️
Hello, @stray dune!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Y dont you remove Botx, I only want real players.
Bots comes out of nowhere to disturb the gameplay
They increase your kda so be happy 😋 😋
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
Pakistan pubg update please??
Scroll up
@honest tundra:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
The Islamabad High Court on Friday ordered the government to lift the ban on online game PlayerUnknown's Battlegrounds (PUBG), @round pendant, it may take some time tho.
I want to report a hack and i have a video
Hello, @real totem!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
I can't send the video in that Link
5258366146
send me uc plz cant afford royal pass
you have to upload the video to youtube, write a report according pinned message in #cheater-reports, @real totem.
@scenic whale no begging bud.
How can I unlink my account of apple ID ??
Account once linked cannot be unlinked @eternal forum
Hello, @drifting jay!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Game is lagging after 9mb update
how do i report a hacker?
i have video evidence
@night cloak http://cheater-report.pubgm.cc
I report many hacker but nothing happend what is the problem ??
@short eagle
Hi
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@dark lotus it takes time be patient
We are unable to provide assistance if you do not ask a question or state a problem, @marsh jewel. Remember to read through #faq before asking questions in the support channels.
@short eagle my game lagging after 9 MB update
I’ve been hacked because of a fake link on Facebook,please help!
Hello, @river galleon @balmy jungle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@river galleon I assume so
I think if the vid gets a lot of views from big Pubg youtubers
Man I am in conquer and the hackers are everywhere
I been hacked!!!!!
Yeah please
Ok
YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @balmy jungle:
:white_small_square: http://bit.ly/37Lgfbm
Please refer to subpoint 2.8 in #faq for further information, @marsh jewel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@jovial plover:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@lime juniper my friend pubg account is hacked from fb but hacker has control an account from fb nd twitter and my friend have control through email
Kindly help me
@lime juniper
don't tag
@abstract fox
from 3 days full lag and fps drop in game what happen please fix the problem thanx
a mod will be helping you soon
Wait a while
My acxount so expensive😥
For sure
I spended 40k uc for an glacier😖
My friend = Me.
I wish someone could help me😞
Please refer to subpoint 2.5 in #faq for further information, @abstract fox. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Complaint :
I have an inquiry about classification! Why is I not ranked in the conqueror note, my score is 4273 in the North American server and I have four days I did not enter conqueror;
I look at someone who is less than me points and ranked him as conqueror, and I am more than points him and not ranked (unordered)
You can contact the customer service via the game settings, @lucid crystal. Refer to subpoint 5.3 in #faq for further instructions.
@celest shadow
This isn’t my issue but it’s somewhat like this. It won’t let me use 4 fingers on the screen any time I try to
Can anyone tell me who will solve my problem
follow the instructions given by bot above to you
Please refer to subpoint 2.5 in #faq for further information, @abstract fox. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I have no idea how to use discord like pro
does anyone know how to fix my 4 finger problem where I am pressing my aim, shoot, peek and joystick and then all of those just stop working for a second and I have to repress them?
😖
it's your answer
But it does shows unlink option for now because hacker has already linked his fb account after unlinking my account
@lime juniper
@blazing saddle
@Error 403
Please refer to subpoint 2.5 in #faq for further information, @abstract fox. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
how can i get a @rare user to report a player in the #cheater-report
@night cloak u need to level up for that by chatting in #chat or #pubg-mobile
the channel isn't open yet.. if you wish to do like that you can ask them in #pubg-mobile @night cloak
cool thanks
@river galleon in game or #cheater-reports
Hi, My account was blocked by mistake, but I did not make any violation. Please unblock my account
@short eagle ^^
@lean quartz:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Maybe your internet?
Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
someone help
someone is stopping the server
I can't move and do anything and I just died
by the hacker
Hello, @elfin loom!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Hello, why I don't have the phone/email login feature anymore??
You can only report him, unfortunately you can’t get your points back. 😭 @drifting jay
This is a hacked report that has not been blocked yet.
@neat palm Give them some time, they are reviewing tons of reports everyday.
@night cloak didn't they introduce a feature that your points will be returned or not deducted incase of someone cheating?
You mean the new AI?
Or something like that
They’re still working on it, they’ve made a statement about it. You can check it out in #news
Aare you guys able to login via Phone/Email on PUBGM?
I can't see that option anymroe.
You sure, it’s right here
@night cloak I am talking about the points not getting deducted
Click more
Or returned
Huh?
Wait
So if the player is cheating the new AI will put them into observation so they can’t play with other players
You're still talking about some other thing
I’m talking about the new AI
And I am not
Then I don’t know
Nvm
Thanks for the help
Sorry if I didn’t help😭
Help
I need a help
Can someone give me a solution
In my game I'm having a bug in my shooting key and scope key while enemies in front of me . I checked my screen touch also. That's is still in good condition.
How to check that?
Go to PUBGM settings -> controls -> pick the first one.
@night cloak do you know why it doesnt appear to me, like I have 3 devices, IpadPro2020, ROG 2 and Note10 and on none of them I can log in though email/phone
I repair the client and all.
Did you click more?
I want to play on the Ipad wth my main account which is linked to google stuff.. and I cant
umm
Go to login screen and click more, that’s how you can sign in with Email/Phone.
ah yes of course but only Twitter Game Center and Guest
Did you try to reinstall the game?

