#questions | PUBG MOBILE | Page 926

night cloak Jul 23, 2020, 10:31 AM

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@oblique vine try to restart the game. then login again. make sure you have a good internet connection.

spring zephyr Jul 23, 2020, 10:31 AM

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@torn hawk It's a regional event.

north spire Jul 23, 2020, 10:32 AM

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How To change Pmco Email??

torn hawk Jul 23, 2020, 10:32 AM

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@spring zephyr ok

brittle ridge Jul 23, 2020, 10:32 AM

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@wraith brook Where are the customer service within the game you mean

north spire Jul 23, 2020, 10:32 AM

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Any Info?

spring zephyr Jul 23, 2020, 10:32 AM

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@north spire Use #pmco.

oblique vine Jul 23, 2020, 10:32 AM

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@night cloak I followed pubg in game customer service suggestions but it shows Authorization revoked

spring zephyr Jul 23, 2020, 10:32 AM

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@oblique vine Your log-in method?

oblique vine Jul 23, 2020, 10:32 AM

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@night cloak 4G network

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@spring zephyr facebook

spring zephyr Jul 23, 2020, 10:33 AM

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@oblique vine Check your FB settings if the game is linked.

gleaming panther Jul 23, 2020, 10:33 AM

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Yup

brittle ridge Jul 23, 2020, 10:33 AM

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Hello, I lost my account 72 days ago. Can anyone help me?

cerulean burrow Jul 23, 2020, 10:33 AM

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@night cloak No

oblique vine Jul 23, 2020, 10:33 AM

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@spring zephyr ok I will check

spring zephyr Jul 23, 2020, 10:34 AM

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@brittle ridge How did you lost it?

brittle ridge Jul 23, 2020, 10:34 AM

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@spring zephyr Unlink feature

spring zephyr Jul 23, 2020, 10:34 AM

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Contact in-game customer service for this issue. GWsetmyxPeepoWeird

brittle ridge Jul 23, 2020, 10:35 AM

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@spring zephyr In-game customer service did not help you with anything

spring zephyr Jul 23, 2020, 10:36 AM

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Contact them again, only they can help you with this issue. Wait for their response.

brittle ridge Jul 23, 2020, 10:36 AM

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I addressed them five times

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Two months ago, I have been in contact with them

oblique vine Jul 23, 2020, 10:36 AM

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@spring zephyr is there any one hack pubg account with character id?

storm flumeBOT Jul 23, 2020, 10:36 AM

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You can contact the customer service via the game settings, @brittle ridge. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr Jul 23, 2020, 10:37 AM

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@oblique vine What?

oblique vine Jul 23, 2020, 10:37 AM

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@spring zephyr I am giving my pubg in game id to other sites

brittle ridge Jul 23, 2020, 10:37 AM

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There is no hack, just lost the account by disengaging

gleaming panther Jul 23, 2020, 10:38 AM

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@oblique vine ur id is taken by someone else then

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@oblique vine u have lost it...better be aware next time

spring zephyr Jul 23, 2020, 10:38 AM

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@oblique vine It's fine, just don't give your log-in details.

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If you have gave your log-in info, then most probably. They have access to your account.

oblique vine Jul 23, 2020, 10:39 AM

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@spring zephyr no

brittle ridge Jul 23, 2020, 10:39 AM

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@spring zephyr I only need one service

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@spring zephyr I want to make sure whether my information is or is inside the company

spring zephyr Jul 23, 2020, 10:41 AM

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@brittle ridge Contact in-game customer service for account related issues. Discord staff can't do anything about account related issues.

brittle ridge Jul 23, 2020, 10:42 AM

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@spring zephyr So what are you doing here?

spring zephyr Jul 23, 2020, 10:42 AM

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Contact in-game customer for your issue, only they can help you with this.

night cloak Jul 23, 2020, 10:44 AM

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📎 Screenshot_20200723_161354_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_20200723_161359_dac7cc7571c39b392df64923967cf7da.jpg

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Hacker

gleaming panther Jul 23, 2020, 10:46 AM

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@night cloak report in game

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#cheater-reports

night cloak Jul 23, 2020, 10:46 AM

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@night cloak Hi, if you encounter any hacker, please report them in-game or in #cheater-reports . you can also submit your report to http://cheater-report.pubgm.cc/

oblique vine Jul 23, 2020, 10:48 AM

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If anyone use GFX tool for game,then account will ban or not?

storm flumeBOT Jul 23, 2020, 10:48 AM

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Use of unauthorized third-party software or methods, @oblique vine, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

oblique vine Jul 23, 2020, 10:48 AM

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GFX for frames only

drifting summit Jul 23, 2020, 10:48 AM

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lol that imperiala guy XD

night cloak Jul 23, 2020, 10:52 AM

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@oblique vine still, the use of gfx tooI is not allowed. you might get banned for using it.

storm flumeBOT Jul 23, 2020, 10:53 AM

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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

oblique vine Jul 23, 2020, 10:53 AM

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@night cloak smooth extreme for low end devices

drifting summit Jul 23, 2020, 10:53 AM

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I am not getting matchmaking in any server any mod execpt tdm since yesterday night when ever i go traning or chear park also i am alone
@☹☹☹#4891 OOPsie you lost your top 10 tpp squad ranking AWWWWW XD....also changing your flag from nepali to indian wont change the fact...also you had the description "paid rank push" and now changed it...every nepali people know you dude

night cloak Jul 23, 2020, 10:54 AM

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if you don't need any support. please move to #chat or #pubg-mobile for discussion. @drifting summit

spring zephyr Jul 23, 2020, 10:54 AM

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@oblique vine You will get banned for using such tools cause they make changes in the game files. And if the game system detects that, then for sure you will get banned.

oblique vine Jul 23, 2020, 10:55 AM

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@spring zephyr ok thanks for giving information fastly ❤️

gleaming panther Jul 23, 2020, 10:56 AM

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Does gfx tool ban pubg??

storm flumeBOT Jul 23, 2020, 10:56 AM

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Use of unauthorized third-party software or methods, @gleaming panther, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

steel mantle Jul 23, 2020, 10:57 AM

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@☹☹☹#4891 I know you really well

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In fact every guy from nepal knows you

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Glad to see that pubg ban pan has hit at the right place

spring zephyr Jul 23, 2020, 10:57 AM

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Well, as you can see. The new anti-cheat system is working.

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GWvertiPeepoCheer

steel mantle Jul 23, 2020, 10:57 AM

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That's really cool

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😄

oblique vine Jul 23, 2020, 10:58 AM

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@spring zephyr In bonus challange solo match,some players are teaming up and kill others. In one vehicle three to four players are travelling

steel mantle Jul 23, 2020, 10:58 AM

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@spring zephyr mod sir did he leave the server

spring zephyr Jul 23, 2020, 10:58 AM

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@oblique vine Report them in-game.

frozen wyvern Jul 23, 2020, 10:58 AM

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I have storage permission enabled game not opening why ??

📎 Screenshot_20200723-162518.png

steel mantle Jul 23, 2020, 10:58 AM

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Oh

sand path Jul 23, 2020, 10:59 AM

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@frozen wyvern reboot device

oblique vine Jul 23, 2020, 10:59 AM

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@spring zephyr I reported many days ago but no response from pubgm

frozen wyvern Jul 23, 2020, 10:59 AM

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@sand path let me try

spring zephyr Jul 23, 2020, 10:59 AM

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@oblique vine Report them in-game, they will get banned for teaming-up. (Starting from 1 day)

oblique vine Jul 23, 2020, 11:00 AM

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@spring zephyr ok

steel mantle Jul 23, 2020, 11:01 AM

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@spring zephyr did you guys ban that guy

polar marshBOT Jul 23, 2020, 11:04 AM

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@grave sage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slender hearth Jul 23, 2020, 11:06 AM

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How to remove this group phofo button???

night cloak Jul 23, 2020, 11:13 AM

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Can someone help me ?

storm flumeBOT Jul 23, 2020, 11:13 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

spring zephyr Jul 23, 2020, 11:13 AM

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@slender hearth You can't. pubgm_hidethepain

night cloak Jul 23, 2020, 11:14 AM

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Every time i try to log in via email and i type the correct id and pass it tell me faild to log in why ?

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This problem happened yesterday

slender hearth Jul 23, 2020, 11:14 AM

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@spring zephyr that's sad

calm canopy Jul 23, 2020, 11:16 AM

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My account need recovery
I can?

spring zephyr Jul 23, 2020, 11:18 AM

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@calm canopy How did you lost it?

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@night cloak Make sure that you are entering correct info.

night cloak Jul 23, 2020, 11:20 AM

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@spring zephyr i did and when i try to send a verfication code i got it 3 times and every time i change my password it say completed after it i try to log in in say faild to log in

spring zephyr Jul 23, 2020, 11:20 AM

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Clear game cache and try again.

floral moon Jul 23, 2020, 11:20 AM

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@hard oyster wait for next season update, i am also facing this issue.

timid fossil Jul 23, 2020, 11:20 AM

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Plz someone help me..

storm flumeBOT Jul 23, 2020, 11:20 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @timid fossil. Remember to read through #faq before asking questions in the support channels.

night cloak Jul 23, 2020, 11:21 AM

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I tried to send more verfication codes it didnt send anything to my gmail

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@spring zephyr i did it didnt help and i think if my password is wrong it will tell me inncorrect password

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But it is just tell me faild to log in . Please try again

spring zephyr Jul 23, 2020, 11:22 AM

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@night cloak Try again after some time. Make sure that you are entering correct info.

night cloak Jul 23, 2020, 11:23 AM

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@spring zephyr sorry for annoying u but i left it for like 7 hours and it give me the same thing

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Until now

polar marshBOT Jul 23, 2020, 11:24 AM

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@timid fossil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum Jul 23, 2020, 11:29 AM

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Self promotion isn't allowed on this server, delete that, @fluid sonnet.

spring zephyr Jul 23, 2020, 11:30 AM

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Muted :)

cloud bluff Jul 23, 2020, 11:30 AM

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Someone hacked my account and linked it to another account how can i unlink it ?

storm flumeBOT Jul 23, 2020, 11:30 AM

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Please refer to subpoint 2.5 in #faq for further information, @cloud bluff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Jul 23, 2020, 11:30 AM

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Sometimes if I shot and than reload the gun just starts shooting from it's own is this a bug or is it related to my bad internet?

vagrant forum Jul 23, 2020, 11:31 AM

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Internet issue, @night cloak.

night cloak Jul 23, 2020, 11:31 AM

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Kk ty @vagrant forum

cloud bluff Jul 23, 2020, 11:33 AM

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Someone hacked my account and linked it to another account how can i unlink it ?

spring zephyr Jul 23, 2020, 11:33 AM

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@cloud bluff Check #faq 2.5 and follow the steps to unlink the hacker's social media account.

calm canopy Jul 23, 2020, 11:34 AM

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@spring zephyr My account was stolen and disabled from Facebook

storm flumeBOT Jul 23, 2020, 11:34 AM

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Please refer to subpoint 2.8 in #faq for further information, @calm canopy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

carmine yew Jul 23, 2020, 11:36 AM

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I lossed all my uc and silver also BP

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Hello any one can help me

charred jolt Jul 23, 2020, 11:39 AM

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Bonus challenge rewards are not opening and I cant redeem my coins

spring zephyr Jul 23, 2020, 11:39 AM

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@carmine yew Can you explain your issue?

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@charred jolt The redeem shop?

charred jolt Jul 23, 2020, 11:40 AM

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Yeah its cant opening

carmine yew Jul 23, 2020, 11:41 AM

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Bro I have opened pubg today and my uc showing 6 but actually have 300 and bp 9lakh 76k but showing 8lakh97k and silver only 100 showing but i have 2700

charred jolt Jul 23, 2020, 11:41 AM

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Redeem shop is not opening ,and in browser also it can't opening please help me

spring zephyr Jul 23, 2020, 11:41 AM

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@charred jolt Can you give a screenshot?

carmine yew Jul 23, 2020, 11:41 AM

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And my account is auto logging out

storm flumeBOT Jul 23, 2020, 11:42 AM

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You can contact the customer service via the game settings, @carmine yew. Refer to subpoint 5.3 in #faq for further instructions.

charred jolt Jul 23, 2020, 11:43 AM

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📎 Screenshot_20200723-171313_PUBG_MOBILE.jpg

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It's stucks like this

spring zephyr Jul 23, 2020, 11:45 AM

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@charred jolt Are you using Mobile data or WiFi?

charred jolt Jul 23, 2020, 11:45 AM

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Both

polar marshBOT Jul 23, 2020, 11:45 AM

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@last sapphire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy stone Jul 23, 2020, 11:47 AM

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People this is unreal each match 20 cheater PUBGM are you for real where is our money going when dont they make good security system!?????

storm flumeBOT Jul 23, 2020, 11:47 AM

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Hello, @glossy stone!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

charred jolt Jul 23, 2020, 11:48 AM

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@charred jolt Are you using Mobile data or WiFi?
@spring zephyr
I'm using both but I'm using mostly mobile data

spring zephyr Jul 23, 2020, 11:49 AM

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Switch to WiFi and open it.

reef turret Jul 23, 2020, 11:49 AM

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I didn't got food delivery event !

spring zephyr Jul 23, 2020, 11:49 AM

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@reef turret It's a regional event. Not available in your region. ¯_(ツ)_/¯

reef turret Jul 23, 2020, 11:50 AM

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@spring zephyr tq😅

stark hedge Jul 23, 2020, 11:52 AM

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This is really unfair. I had 124matches and 12Kd. Now there are even more cheaters and i get killed by them they ruined my Kd. Pubg should add a system that if you get killed by a cheater, nothing from your statistics change. It would be awesome.

storm flumeBOT Jul 23, 2020, 11:52 AM

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Hello, @stark hedge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant forum Jul 23, 2020, 11:53 AM

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Add that as feedback in #old as well.

stark hedge Jul 23, 2020, 11:53 AM

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And how to get the rare role?

storm flumeBOT Jul 23, 2020, 11:54 AM

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Your level is defined by your server activity, @stark hedge. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

indigo storm Jul 23, 2020, 11:54 AM

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When will be food delivery event available for India

spring zephyr Jul 23, 2020, 11:54 AM

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It's a regional event. Not available in your region. ¯_(ツ)_/¯
@indigo storm

peak gale Jul 23, 2020, 11:54 AM

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Hi

civic pelican Jul 23, 2020, 11:58 AM

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hi

polar marshBOT Jul 23, 2020, 11:58 AM

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@civic pelican:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

reef turret Jul 23, 2020, 11:58 AM

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I had a high ping problem

storm flumeBOT Jul 23, 2020, 11:58 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @peak gale. Remember to read through #faq before asking questions in the support channels.

stark hedge Jul 23, 2020, 11:58 AM

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@peak gale @civic pelican Dont talk in here. This is pubgmobile support channel. Here you can ask the support questions if you have any to pubgmobile. Talk in #chat or #pubg-mobile .

peak gale Jul 23, 2020, 11:59 AM

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Okk

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Sorry

elfin canopy Jul 23, 2020, 11:59 AM

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Fill out the survey in #news for high ping issues, @reef turret.

peak gale Jul 23, 2020, 11:59 AM

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I know

stark hedge Jul 23, 2020, 12:04 PM

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How can i play scrims?

polar marshBOT Jul 23, 2020, 12:04 PM

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@last sapphire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum Jul 23, 2020, 12:04 PM

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Contact those who host them, @stark hedge.

stark hedge Jul 23, 2020, 12:04 PM

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And who host them?

wraith brook Jul 23, 2020, 12:05 PM

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@stark hedge Search on YouTube

sand path Jul 23, 2020, 12:05 PM

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#matches @stark hedge

wraith brook Jul 23, 2020, 12:05 PM

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You will find many

stark hedge Jul 23, 2020, 12:05 PM

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I mean the official from pubg mobile.

polar marshBOT Jul 23, 2020, 12:05 PM

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@sacred cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook Jul 23, 2020, 12:06 PM

#

You can't join t1 scrims directly

tacit shard Jul 23, 2020, 12:14 PM

#

5921474803

polar marshBOT Jul 23, 2020, 12:14 PM

#

@tacit shard:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

summer sparrow Jul 23, 2020, 12:18 PM

#

how am I supposed to report a cheater if I can't post anything in the #cheater-reports chat?

night cloak Jul 23, 2020, 12:19 PM

#

http://cheater-report.pubgm.cc

vagrant forum Jul 23, 2020, 12:19 PM

#

Wait till it opens. You need to have the rare role anyways.

night cloak Jul 23, 2020, 12:19 PM

#

Please use this link /report ingame.

summer sparrow Jul 23, 2020, 12:20 PM

#

this guy is streaming with full loaded with hacks like really... where is the anti-cheat...

vagrant forum Jul 23, 2020, 12:20 PM

#

Is he streaming?

summer sparrow Jul 23, 2020, 12:21 PM

#

yes

vagrant forum Jul 23, 2020, 12:21 PM

#

DM @sand path his channel link, @summer sparrow.

sand path Jul 23, 2020, 12:21 PM

#

Dm me the video link. Also the character ID if you have it. @summer sparrow

summer sparrow Jul 23, 2020, 12:23 PM

#

cant get ID since he got some weird character in his name

left oxide Jul 23, 2020, 12:26 PM

#

@lime juniper i had a problem. Because of a game glitch ... We were driving a car, and then we hit a tricycle, so we broke the sky. The recording failed to me. Fix it, please.

Character name: PWR CARBON

Character ID: 5485444630

Date and time of last play : 26/05/2020

The date and time when the account suspension was confirmed : 26/05/2020..….

stark hedge Jul 23, 2020, 12:26 PM

#

I have somone who's hacking.

#

Who can i dm the video?

vagrant forum Jul 23, 2020, 12:26 PM

#

Is he posting stuff on youtube or is that a video you recorded, @stark hedge?

polar marshBOT Jul 23, 2020, 12:26 PM

#

@left oxide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stark hedge Jul 23, 2020, 12:27 PM

#

YouTube.

vagrant forum Jul 23, 2020, 12:27 PM

#

DM Nadeko.

spice wolf Jul 23, 2020, 12:27 PM

#

Hi

stark hedge Jul 23, 2020, 12:28 PM

#

And he has hack links to download them in his video info.

polar marshBOT Jul 23, 2020, 12:28 PM

#

@ebon mural:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spice wolf Jul 23, 2020, 12:29 PM

#

Help

storm flumeBOT Jul 23, 2020, 12:29 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @spice wolf. Remember to read through #faq before asking questions in the support channels.

#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @stark hedge:

:white_small_square: http://bit.ly/37Lgfbm

spice wolf Jul 23, 2020, 12:33 PM

#

He is a hacker

storm flumeBOT Jul 23, 2020, 12:33 PM

#

Hello, @spice wolf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

stark hedge Jul 23, 2020, 12:33 PM

#

Broken

📎 Screenshot_20200723-143320_Samsung_Internet.jpg

spice wolf Jul 23, 2020, 12:34 PM

#

Broken

summer sparrow Jul 23, 2020, 12:34 PM

#

@vagrant forum I already dm him, the guy is streaming at twitch

spice wolf Jul 23, 2020, 12:35 PM

#

Help

spring zephyr Jul 23, 2020, 12:35 PM

#

@stark hedge Report the channel. Not the video.

#

Go to the homepage of the channel and copy that link.

spice wolf Jul 23, 2020, 12:35 PM

#

@spring zephyr help!

spring zephyr Jul 23, 2020, 12:35 PM

#

@spice wolf What's the issue?

spice wolf Jul 23, 2020, 12:36 PM

#

@spring zephyr my account has been hacked

stark hedge Jul 23, 2020, 12:36 PM

#

It is the link for the channel @spring zephyr

spring zephyr Jul 23, 2020, 12:36 PM

#

@spice wolf Can you still access in-game PUBGM account?

spice wolf Jul 23, 2020, 12:36 PM

#

@spring zephyr yes!

vagrant forum Jul 23, 2020, 12:37 PM

#

@spice wolf Contact the in-game customer support as shown in this example -

📎 1595256509792.webp

spice wolf Jul 23, 2020, 12:38 PM

#

@vagrant forum how do u got my chat

broken crag Jul 23, 2020, 12:38 PM

#

Don't login to third party websites to get skins

spice wolf Jul 23, 2020, 12:39 PM

#

I know

spring zephyr Jul 23, 2020, 12:39 PM

#

@stark hedge Give me the link in DMs, I will report it. 👀

spice wolf Jul 23, 2020, 12:39 PM

#

@spring zephyr then what can I do now

storm flumeBOT Jul 23, 2020, 12:40 PM

#

Please refer to subpoint 2.5 in #faq for further information, @spice wolf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spice wolf Jul 23, 2020, 12:43 PM

#

@storm flume not working ☹️

neon merlin Jul 23, 2020, 12:46 PM

#

Hu

#

Hi*

night cloak Jul 23, 2020, 12:46 PM

#

please state your issue.

neon merlin Jul 23, 2020, 12:46 PM

#

I want someone help me

storm flumeBOT Jul 23, 2020, 12:47 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @neon merlin. Remember to read through #faq before asking questions in the support channels.

turbid violet Jul 23, 2020, 12:48 PM

#

Bonus reward redemption page is bugged for india. When will it be fixxed?

neon merlin Jul 23, 2020, 12:48 PM

#

Someone Hacked my email on pubg

#

So what can i do?

night cloak Jul 23, 2020, 12:49 PM

#

it has been noticed@turbid violet please report in #old

#

@neon merlin please contact ingame customer support.

verbal yoke Jul 23, 2020, 12:49 PM

#

#1 na uses cheto hacks

spring zephyr Jul 23, 2020, 12:49 PM

#

@turbid violet Are you using WiFi or Mobile data?

night cloak Jul 23, 2020, 12:49 PM

#

and try to recover your email account.

verbal yoke Jul 23, 2020, 12:49 PM

#

some arabs in the middle east use it too

spring zephyr Jul 23, 2020, 12:49 PM

#

@neon merlin Can you still access your PUBGM account?

storm flumeBOT Jul 23, 2020, 12:49 PM

#

Hello, @verbal yoke!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

verbal yoke Jul 23, 2020, 12:49 PM

#

alright

neon merlin Jul 23, 2020, 12:50 PM

#

Yes, I can through Facebook & Twitter

storm flumeBOT Jul 23, 2020, 12:51 PM

#

Please refer to subpoint 2.5 in #faq for further information, @neon merlin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

neon merlin Jul 23, 2020, 12:52 PM

#

I talked a lot with them

#

But no one is helping me and this person is bothering me

spring zephyr Jul 23, 2020, 12:53 PM

#

@neon merlin Check #faq 2.5 and follow the steps.

neon merlin Jul 23, 2020, 12:54 PM

#

😦

bright bison Jul 23, 2020, 12:59 PM

#

I lost my 50 Uc Today automatically help & Privies Session lost 500 Uc Help

storm flumeBOT Jul 23, 2020, 1:00 PM

#

You can contact the customer service via the game settings, @bright bison. Refer to subpoint 5.3 in #faq for further instructions.

cinder flare Jul 23, 2020, 1:01 PM

#

why is the cheat report here been closed for a week and not a single on been processed?

bright bison Jul 23, 2020, 1:01 PM

#

Try it but Uc related issue not show

cinder flare Jul 23, 2020, 1:01 PM

#

Where are we meant to report where it might actually been seen

topaz delta Jul 23, 2020, 1:05 PM

#

@cinder flare you can report on http://cheater-report.pubgm.cc

polar marshBOT Jul 23, 2020, 1:06 PM

#

@cinder flare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rough trellis Jul 23, 2020, 1:09 PM

#

hello any helpers

#

I need help

storm flumeBOT Jul 23, 2020, 1:09 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @rough trellis. Remember to read through #faq before asking questions in the support channels.

neon merlin Jul 23, 2020, 1:10 PM

#

No one help me

📎 image0.png

#

The hacker is playing hacker in my account now

#

💔

topaz delta Jul 23, 2020, 1:11 PM

#

Pls contact in-game support@neon merlin

shell tapir Jul 23, 2020, 1:11 PM

#

Hello, I have a question where and how should I report someone's account if I see that someone is trying to sell it?

topaz delta Jul 23, 2020, 1:12 PM

#

@shell tapir any proof

rough trellis Jul 23, 2020, 1:12 PM

#

@neon merlin so u visited a free UC site gave ur email and id thats how ur acc got hacked nothing else no way

elfin canopy Jul 23, 2020, 1:13 PM

#

Broken
@stark hedge it is not broken, send me the link in DM.

shell tapir Jul 23, 2020, 1:13 PM

#

@topaz delta in the descripton in the game he has the writing and the contact telegram is provided

spring zephyr Jul 23, 2020, 1:13 PM

#

@neon merlin Follow this

📎 StitchIt_20203001051957_769.png

storm flumeBOT Jul 23, 2020, 1:13 PM

#

Please refer to subpoint 2.5 in #faq for further information, @neon merlin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

rough trellis Jul 23, 2020, 1:13 PM

#

@neon merlin did u visit a free UC site

topaz delta Jul 23, 2020, 1:13 PM

#

@spring zephyr can you help @shell tapir

neon merlin Jul 23, 2020, 1:14 PM

#

No of course no

vagrant forum Jul 23, 2020, 1:14 PM

#

Just follow that image exactly, @neon merlin.

rough trellis Jul 23, 2020, 1:14 PM

#

@neon merlin if u didnt visit a UC site no way ur account is hacked

neon merlin Jul 23, 2020, 1:15 PM

#

Okay but no one help me on pubg support

vagrant forum Jul 23, 2020, 1:15 PM

#

Start a new conversation if the current one isn't providing you with the options.

spring zephyr Jul 23, 2020, 1:15 PM

#

@shell tapir Report them in-game.

vapid aurora Jul 23, 2020, 1:15 PM

#

hay

spring zephyr Jul 23, 2020, 1:15 PM

#

@neon merlin Wait patiently for their response after sending your message.

shell tapir Jul 23, 2020, 1:16 PM

#

@spring zephyr okay, Thank You

merry vigil Jul 23, 2020, 1:16 PM

#

Any mods and admins available here to talk about cheaters ?

storm flumeBOT Jul 23, 2020, 1:16 PM

#

Hello, @merry vigil!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

topaz delta Jul 23, 2020, 1:17 PM

#

@vapid aurora can you pls tell ur issue?

merry vigil Jul 23, 2020, 1:18 PM

#

@merry vigil #pubg-mobile
@inner moss those guys in pubgmchat took me here to talk about this things

topaz delta Jul 23, 2020, 1:19 PM

#

@merry vigil ??

merry vigil Jul 23, 2020, 1:21 PM

#

Cheaters are grown more that the anti cheat updates

wraith brook Jul 23, 2020, 1:22 PM

#

@merry vigil Just report them that all I can say .
Rest is up to pubgm team

uneven hatch Jul 23, 2020, 1:24 PM

#

Can i use dns 1.1.1.1.? Or is there a problem?

glossy sable Jul 23, 2020, 1:24 PM

#

Sure.

uneven hatch Jul 23, 2020, 1:24 PM

#

Is there an app to use it?

merry vigil Jul 23, 2020, 1:24 PM

#

@merry vigil Just report them that all I can say .
Rest is up to pubgm team
@wraith brook team never works as fast as the cheaters are growing in game

topaz delta Jul 23, 2020, 1:25 PM

#

@merry vigil ok, pls move to #chat

indigo storm Jul 23, 2020, 1:26 PM

#

When will be ping issue fixed

topaz delta Jul 23, 2020, 1:27 PM

#

@indigo storm I haven't got any announcement

wraith brook Jul 23, 2020, 1:27 PM

#

@indigo storm Have u filled the form ?

indigo storm Jul 23, 2020, 1:27 PM

#

Yes I have filled

tawdry finch Jul 23, 2020, 1:28 PM

#

Any update on this issue ?

📎 image0.png

topaz delta Jul 23, 2020, 1:28 PM

#

@indigo storm Then wait patiently :)

pulsar latch Jul 23, 2020, 1:28 PM

#

Any helper

wraith brook Jul 23, 2020, 1:28 PM

#

@pulsar latch Yeahh

topaz delta Jul 23, 2020, 1:28 PM

#

@pulsar latch pls tell ur issue

pulsar latch Jul 23, 2020, 1:28 PM

#

I buyed uc

#

But thr uc is not reflected in my pubg account

wraith brook Jul 23, 2020, 1:28 PM

#

When ?

topaz delta Jul 23, 2020, 1:29 PM

#

@pulsar latch where ?

wraith brook Jul 23, 2020, 1:29 PM

#

Purchase ?

pulsar latch Jul 23, 2020, 1:29 PM

#

6:50 PM

#

From phone pe

wraith brook Jul 23, 2020, 1:29 PM

#

@pulsar latch Oh Buddy wait

pulsar latch Jul 23, 2020, 1:29 PM

#

Upi

wraith brook Jul 23, 2020, 1:29 PM

#

It's just 7 min

topaz delta Jul 23, 2020, 1:29 PM

#

@pulsar latch U mean midas buy

pulsar latch Jul 23, 2020, 1:29 PM

#

Noo noo

wraith brook Jul 23, 2020, 1:29 PM

#

It can take 24hr

#

Wait

topaz delta Jul 23, 2020, 1:30 PM

#

purchase from midasbuy ?@pulsar latch

wraith brook Jul 23, 2020, 1:30 PM

#

@topaz delta He buyed hardly 7 min ago so he has to wait ...

topaz delta Jul 23, 2020, 1:30 PM

#

@wraith brook Just asking :)

pulsar latch Jul 23, 2020, 1:31 PM

#

Nooo @topaz delta i buy it from ingame

wraith brook Jul 23, 2020, 1:31 PM

#

Wait then

#

It CAN upto 24 h

spice ivy Jul 23, 2020, 1:31 PM

#

I have problem

topaz delta Jul 23, 2020, 1:31 PM

#

@pulsar latch wait for sometime bro, don't worry :)

spice ivy Jul 23, 2020, 1:31 PM

#

Hello please i have a problem yesterday i played with squad randomly and i played with another parah but the second match i knew it was hacked

wraith brook Jul 23, 2020, 1:32 PM

#

Wdym ?

sonic marsh Jul 23, 2020, 1:32 PM

#

when is crew challenge coming

topaz delta Jul 23, 2020, 1:32 PM

#

@spice ivy can you tell clearly pls

pulsar latch Jul 23, 2020, 1:33 PM

#

@wraith brook it says it was sold by proxima beta.. what is this can you tell me??

spice ivy Jul 23, 2020, 1:33 PM

#

Where ?

#

Please help me

topaz delta Jul 23, 2020, 1:34 PM

#

@spice ivy pls tell the issue clearly

wraith brook Jul 23, 2020, 1:34 PM

#

Engine name

pulsar latch Jul 23, 2020, 1:35 PM

#

Okk thanks bunny bhai

grand zinc Jul 23, 2020, 1:35 PM

#

Help
I am getting hacker in every single match
Rank Asia TPP Duo Ace Top 2000

topaz delta Jul 23, 2020, 1:36 PM

#

@grand zinc pls report it in #old

grand zinc Jul 23, 2020, 1:36 PM

#

I guess hacking is not a bug

topaz delta Jul 23, 2020, 1:36 PM

#

Well It's for feedbacks too :)

wraith brook Jul 23, 2020, 1:38 PM

#

@grand zinc
Report hacker in game and also you can use the following link
http://cheater-report.pubgm.cc

spice ivy Jul 23, 2020, 1:38 PM

#

Yesterday I played with someone I didn't know was hacked and was not a friend of mine and i playing again match but i think this huck

#

I reported that he was hacked and did not play with him

#

Am I going to take a week's ban!

topaz delta Jul 23, 2020, 1:40 PM

#

If he is not ur friend, u r safe

spice ivy Jul 23, 2020, 1:40 PM

#

U are sure

topaz delta Jul 23, 2020, 1:41 PM

#

Yep

wraith brook Jul 23, 2020, 1:41 PM

#

Why you will get ban ????

#

You did nothing

#

Think .....

spice ivy Jul 23, 2020, 1:42 PM

#

Iam sad😢

vagrant forum Jul 23, 2020, 1:42 PM

#

No, you won't get banned for randomly getting matched with them once. However don't actively match up with cheaters.

topaz delta Jul 23, 2020, 1:42 PM

#

@spice ivy don't worry bro :)

glossy sable Jul 23, 2020, 1:44 PM

#

No, you won't get banned for randomly getting matched with them once. However don't actively match up with cheaters.

agile pier Jul 23, 2020, 1:45 PM

#

Is there any option to disable group photo?

wraith brook Jul 23, 2020, 1:45 PM

#

@agile pier Not yet

merry stirrup Jul 23, 2020, 1:45 PM

#

When pm will be available in appgallery?

wraith brook Jul 23, 2020, 1:45 PM

#

@agile pier Post ur suggestions in #old

topaz delta Jul 23, 2020, 1:46 PM

#

@merry stirrup u mean pubgm?

merry stirrup Jul 23, 2020, 1:46 PM

#

@topaz delta yes

night cloak Jul 23, 2020, 1:47 PM

#

It there a way to disable group photo button?

topaz delta Jul 23, 2020, 1:47 PM

#

It will be stored in picture in gallery @merry stirrup

#

@night cloak not now

night cloak Jul 23, 2020, 1:47 PM

#

@night cloak not now
@topaz delta will they add it soon?

wraith brook Jul 23, 2020, 1:48 PM

#

#old

storm willow Jul 23, 2020, 1:48 PM

#

@night cloak the issue has been forwarded to the developer.

wraith brook Jul 23, 2020, 1:48 PM

#

Ohh niceeee

storm willow Jul 23, 2020, 1:49 PM

#

@jovial imp no Promotions here

#

Please read #613267301243944960

half gazelle Jul 23, 2020, 1:51 PM

#

I Have a Problem

#

Huge one

topaz delta Jul 23, 2020, 1:51 PM

#

@half gazelle can you tell me ?

half gazelle Jul 23, 2020, 1:51 PM

#

Yes

topaz delta Jul 23, 2020, 1:51 PM

#

@half gazelle pls proceed

patent geyser Jul 23, 2020, 1:51 PM

#

how can i reporet illegal player ? i uploded the proof on youtube but i dont know how i can reporte?

half gazelle Jul 23, 2020, 1:52 PM

#

For some Reason,Facebook Shut Down My Account

wraith brook Jul 23, 2020, 1:52 PM

#

@patent geyser In game or use the following link
http://cheater-report.pubgm.cc

storm flumeBOT Jul 23, 2020, 1:52 PM

#

Please refer to subpoint 2.8 in #faq for further information, @half gazelle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

half gazelle Jul 23, 2020, 1:52 PM

#

My Game Account was Linked to that Facebook Account

#

It is pretty strong Account

topaz delta Jul 23, 2020, 1:53 PM

#

If It was facebook fault, pls contact facebook

patent geyser Jul 23, 2020, 1:53 PM

#

i did it in that link but i want to type in (cheater-reports) in this discord

short eagle Jul 23, 2020, 1:53 PM

#

@half gazelle contact facebook customer service

wraith brook Jul 23, 2020, 1:54 PM

#

@patent geyser
That is currently closed to work on previous reports

half gazelle Jul 23, 2020, 1:54 PM

#

Thanks

topaz delta Jul 23, 2020, 1:54 PM

#

@patent geyser you should be lv 10 and it will be opened soon

#

@half gazelle 👍

patent geyser Jul 23, 2020, 1:55 PM

#

thank you!

half gazelle Jul 23, 2020, 1:55 PM

#

Only one question?

#

If I can't recover my Facebook Account, I can give you Info About My Pubg Mobile Account

#

And Transfer it

patent geyser Jul 23, 2020, 1:57 PM

#

what's my level ?

#

@patent geyser you should be lv 10 and it will be opened soon
@topaz delta whats my level?

wraith brook Jul 23, 2020, 1:57 PM

#

@patent geyser Check in #481204134859505684

half gazelle Jul 23, 2020, 2:00 PM

#

I Have A Problem

#

Another

vagrant forum Jul 23, 2020, 2:04 PM

#

If I can't recover my Facebook Account, I can give you Info About My Pubg Mobile Account
@half gazelle that's not possible. Your only option is to somehow recover the facebook account.

onyx slate Jul 23, 2020, 2:04 PM

#

Sir i want to report a hacker

vagrant forum Jul 23, 2020, 2:04 PM

#

http://cheater-report.pubgm.cc@onyx slate

half gazelle Jul 23, 2020, 2:06 PM

#

@vagrant forum You Would Really do that?

night cloak Jul 23, 2020, 2:06 PM

#

@night cloak the issue has been forwarded to the developer.
@storm willow wow, really? thank you!

vagrant forum Jul 23, 2020, 2:06 PM

#

@vagrant forum You Would Really do that?
@half gazelle do what?

icy bane Jul 23, 2020, 2:07 PM

#

http://cheater-report.pubgm.cc @versed meteor

storm willow Jul 23, 2020, 2:07 PM

#

@night cloak #old message

half gazelle Jul 23, 2020, 2:07 PM

#

@vagrant forum I Don't Understand

storm willow Jul 23, 2020, 2:08 PM

#

Contact customer support ingame, only they can help with account related issues. @half gazelle

night cloak Jul 23, 2020, 2:10 PM

#

There’s been a new kind of problem, a person that freezes the whole server and does a DDOS to all the players

And we have faced the same issue in two different matches

@lime juniper

📎 image0.png

half gazelle Jul 23, 2020, 2:10 PM

#

@storm willow I Know,But Somehow I gotta get my id and in-Game nickname,That should be easy

#

But Thanks,Anyway

onyx slate Jul 23, 2020, 2:14 PM

#

@vagrant forum sir i have video evidence.can i sent it to u privately

#

@storm willow sir i have video evidence of a hacker who was in sri lankan squad wins 8. Can i sent youtube link to you

vagrant forum Jul 23, 2020, 2:15 PM

#

You don't need to send it to me. Send it in #cheater-reports when it opens.

topaz delta Jul 23, 2020, 2:15 PM

#

@onyx slate post it in #cheater-reports

grand zinc Jul 23, 2020, 2:18 PM

#

My account is being used by both me and my cousin .is it fine to do that?

vagrant forum Jul 23, 2020, 2:20 PM

#

Well account sharing is against ToS.

wraith brook Jul 23, 2020, 2:25 PM

#

I am starting a match in SANHOK waiting time is usual 3-4 seconds . But I always enter in ERANGLE ????!!!.
I am not drunk or etc . I have tried multiple times but I start match with sanhok but erangle comes .
Only with sanhok . All other maps are fine

#

pubgmshrug

night cloak Jul 23, 2020, 2:26 PM

#

@wraith brook, Try repairing your game.

wraith brook Jul 23, 2020, 2:27 PM

#

@night cloak Noothing happeneddd

#

It seems .........RIP Sanhok for me

half gazelle Jul 23, 2020, 2:27 PM

#

My Account is Hacked

wraith brook Jul 23, 2020, 2:28 PM

#

@half gazelle You are answered already ...

half gazelle Jul 23, 2020, 2:28 PM

#

Ni

#

No

night cloak Jul 23, 2020, 2:28 PM

#

@wraith brook, Try uninstalling the game and reinstalling.

wraith brook Jul 23, 2020, 2:29 PM

#

Yeah I am redownloding noww

night cloak Jul 23, 2020, 2:29 PM

#

@half gazelle, State your issue.

half gazelle Jul 23, 2020, 2:29 PM

#

My Account is Hacked

night cloak Jul 23, 2020, 2:29 PM

#

Hii

#

Hello

half gazelle Jul 23, 2020, 2:30 PM

#

This is my Account Currently

#

📎 Screenshot_20200723-162515_PUBG_MOBILE-1.jpg

thin siren Jul 23, 2020, 2:30 PM

#

Cheaters Report Will it open today?

wraith brook Jul 23, 2020, 2:30 PM

#

@thin siren
No

night cloak Jul 23, 2020, 2:30 PM

#

Hii

#

@thin siren, It usually open on mondays. It will be open soon.

#

@night cloak, Yes? State your issue or move to #chat to chat.

#

@half gazelle, I cannot help if you just show your PFP In-game, You have to tell How did you lose your account.

half gazelle Jul 23, 2020, 2:33 PM

#

@night cloak Dm

night cloak Jul 23, 2020, 2:33 PM

#

@half gazelle, You can tell here.

half gazelle Jul 23, 2020, 2:33 PM

#

It is urgent

#

Dm please

night cloak Jul 23, 2020, 2:33 PM

#

Ok.

half gazelle Jul 23, 2020, 2:37 PM

#

Any Moderator?

#

It's Urgent

#

My Account Was Hacked

#

This is my Account Currently

#

📎 Screenshot_20200723-163408_PUBG_MOBILE.jpg

polar marshBOT Jul 23, 2020, 2:39 PM

#

@half gazelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

upper sail Jul 23, 2020, 2:41 PM

#

Is midas buy & coda shop r ur official websites?

vivid merlin Jul 23, 2020, 2:43 PM

#

@upper sail Midasbuy is official.

upper sail Jul 23, 2020, 2:43 PM

#

Ok thnx

weak parrot Jul 23, 2020, 2:45 PM

#

So I got my new iPhone 11 Pro Max and when I started to play PUBG, buttons would be used without me touching them. For example my joystick would move even though My fingers aren’t touching the screen. It’s like I’m fighting my controls. Anyway to fix this?

night cloak Jul 23, 2020, 2:46 PM

#

@weak parrot, Thats the problem of your screen then. Try increasing the sensitivity. Or ask @storm willow.

weak parrot Jul 23, 2020, 2:47 PM

#

Alright

snow sky Jul 23, 2020, 2:47 PM

#

@upper sail Midasbuy is official.
@vivid merlin yes but be aware, I have come across Instagram fake pages and high claims to be midasbuy, which only have intention of squeeze out money from you. If you want any purchase, buy from only pubgmobile.com

vivid merlin Jul 23, 2020, 2:48 PM

#

or you can always use https://www.pubgmobile.com/pay/

night cloak Jul 23, 2020, 2:48 PM

#

My Account Was Hacked
@half gazelle Kindly contact the in-game customer service and explain your issue to them.

soft minnow Jul 23, 2020, 2:49 PM

#

📎 Screenshot_2020-07-23-20-18-01-228_com.tencent.ig.jpg

polar marshBOT Jul 23, 2020, 2:49 PM

#

@soft minnow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jul 23, 2020, 2:50 PM

#

@soft minnow Can you explain the issue you are experiencing?

half gazelle Jul 23, 2020, 2:54 PM

#

Can someone Give me of Customer Support

night cloak Jul 23, 2020, 2:55 PM

#

Can someone Give me of Customer Support
@half gazelle how can i help you?

little sandal Jul 23, 2020, 2:55 PM

#

Why ping is to high today in all servers even in cheer park?
upgrade your servers like (even there is bulk of players but it does not lag)
Currently running on smooth graphics and ultra frame rate but ping is 😫
(In addition no issues with my internet)

vagrant forum Jul 23, 2020, 2:55 PM

#

You can contact the customer support through in-game settings, @half gazelle.

half gazelle Jul 23, 2020, 2:55 PM

#

I need Customer Support Gmail

vagrant forum Jul 23, 2020, 2:56 PM

#

PUBGMOBILE_CS@tencentgames.com

half gazelle Jul 23, 2020, 2:56 PM

#

Thanks

night cloak Jul 23, 2020, 2:57 PM

#

use this link to report high server ping
https:// www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection @little sandal

vagrant forum Jul 23, 2020, 2:57 PM

#

The customer support email only helps with queries though, for better communication use the in-game customer service.

night cloak Jul 23, 2020, 2:58 PM

#

yeah, it’s best to use the in-game customer service.

little sandal Jul 23, 2020, 2:58 PM

#

@night cloak update your link

night cloak Jul 23, 2020, 3:00 PM

#

There is a lot of lag with high ping my wifi has no problem as well as generally my ping is near 15-20

#

@little sandal send it in your dms !

#

@night cloak are you facing a high ping also ?

devout jolt Jul 23, 2020, 3:03 PM

#

انا اخدت بان اريد استرجع حسابى

storm flumeBOT Jul 23, 2020, 3:03 PM

#

Please do not use any other language aside from English in this channel, @devout jolt. Refer to #613267301243944960 for language channels.

night cloak Jul 23, 2020, 3:03 PM

#

When are the registration for crew challenge starting?

vivid merlin Jul 23, 2020, 3:04 PM

#

@devout jolt Was your account banned?

half gazelle Jul 23, 2020, 3:04 PM

#

I Sent Gmail on Pubg Mobile Support Team.

devout jolt Jul 23, 2020, 3:05 PM

#

@vivid merlin yes

polar marshBOT Jul 23, 2020, 3:05 PM

#

@devout jolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vivid merlin Jul 23, 2020, 3:05 PM

#

@night cloak soon.

dire fjord Jul 23, 2020, 3:06 PM

#

Hi can you help me?
I have problem in my gameloop emulator

night cloak Jul 23, 2020, 3:06 PM

#

Ok

storm flumeBOT Jul 23, 2020, 3:06 PM

#

You can now access #emulator-chat and #emulator-support, @dire fjord. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

vivid merlin Jul 23, 2020, 3:06 PM

#

use #emulator-support @dire fjord

night cloak Jul 23, 2020, 3:06 PM

#

I want to download pubgm in emulator too

#

But im encountering error

#

Download faied

#

Failed

storm flumeBOT Jul 23, 2020, 3:07 PM

#

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

vivid merlin Jul 23, 2020, 3:07 PM

#

Also use #emulator-support for that question.

quick quest Jul 23, 2020, 3:08 PM

#

I had 100 UC in my mail and now they disappear with no reason please help me

storm flumeBOT Jul 23, 2020, 3:08 PM

#

You can contact the customer service via the game settings, @quick quest. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Jul 23, 2020, 3:13 PM

#

@night cloak update your link
@Mr.Bean#3907 I am not able to send links here, just remove the space.

sweet flint Jul 23, 2020, 3:13 PM

#

i need help

storm flumeBOT Jul 23, 2020, 3:13 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @sweet flint. Remember to read through #faq before asking questions in the support channels.

night cloak Jul 23, 2020, 3:13 PM

#

i need help
@sweet flint How can i help you?

sweet flint Jul 23, 2020, 3:14 PM

#

i played a custom 1v1 match with one of my friend

night cloak Jul 23, 2020, 3:14 PM

#

I had 100 UC in my mail and now they disappear with no reason please help me
@quick quest Contact in-game support with proof.

sweet flint Jul 23, 2020, 3:14 PM

#

after i beated him in match he is calling me hacker

night cloak Jul 23, 2020, 3:15 PM

#

after i beated him in match he is calling me hacker
@sweet flint you can report the person in-game.

#

@night cloak he's already answered by the bot. ||so i think u gotta say same thing again||

#

I had 100 UC in my mail and now they disappear with no reason please help me
for this i mean

sweet flint Jul 23, 2020, 3:16 PM

#

dont know who can review the match video i have recorded !

#

😔

vivid merlin Jul 23, 2020, 3:17 PM

#

@sweet flint About a hacker?

sweet flint Jul 23, 2020, 3:17 PM

#

yeah he said i m using auto-headshot !!!!

storm flumeBOT Jul 23, 2020, 3:18 PM

#

Hello, @sweet flint!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Jul 23, 2020, 3:18 PM

#

@sweet flint if you don't use any hack. you don't need to worry about it.

#

Yes, no need to worry, all you can do is report the person in-game.

sweet flint Jul 23, 2020, 3:19 PM

#

yeah bt i want to know if there's any channel or person who reviews matches

#

jst want to shut their mouths

night cloak Jul 23, 2020, 3:20 PM

#

no, all you can do is report the person, nothing more than that.

oblique vine Jul 23, 2020, 3:21 PM

#

📎 Screenshot_2020-07-03-15-40-23-483_com.tencent.ig.jpg

#

Hacker

#

Wall hacker

sweet flint Jul 23, 2020, 3:21 PM

#

thnku guys for the rply's....

oblique vine Jul 23, 2020, 3:21 PM

#

Esp hack

sweet flint Jul 23, 2020, 3:22 PM

#

yep

night cloak Jul 23, 2020, 3:23 PM

#

@oblique vine you can report at http:// cheater-report.pubgm.cc ||remove the space||

#

http://cheater-report.pubgm.cc

cunning marlin Jul 23, 2020, 3:25 PM

#

We are pushing rank in FPP Squad in Asia server. In every match there are 1 or 2 squads who are pushing rank with hackers. They are using location esp hacks and some are also using aimbot hack. I and my team and many other players have reported them but still they are coming in every second match. They are ruining the game experience. You guys should do something about these hackers so that we can take fair fight.

night cloak Jul 23, 2020, 3:25 PM

#

We are pushing rank in FPP Squad in Asia server. In every match there are 1 or 2 squads who are pushing rank with hackers. They are using location esp hacks and some are also using aimbot hack. I and my team and many other players have reported them but still they are coming in every second match. They are ruining the game experience. You guys should do something about these hackers so that we can take fair fight.
@cunning marlin use this to report them: http://cheater-report.pubgm.cc

cunning marlin Jul 23, 2020, 3:26 PM

#

I suggest you to play 2 3 matches in LIVIK map in FPP Asia server. In every match there is a hacker. We cant even push rank.

#

@night cloak Everytime i visit this link, its close.

buoyant nest Jul 23, 2020, 3:27 PM

#

I ma unable to Spectate my friend after I died it's kind of stuck on one screen

night cloak Jul 23, 2020, 3:27 PM

#

@night cloak Everytime i visit this link, its close.
@cunning marlin all you can do is wait, because there are a lot of cheater reports and it takes time to review them all.

undone seal Jul 23, 2020, 3:27 PM

#

Please help me my pubgm is not login.this issue
Failed to in. please try again
already pubg repair and clear data and clear cache

night cloak Jul 23, 2020, 3:28 PM

#

I ma unable to Spectate my friend after I died it's kind of stuck on one screen
@buoyant nest There is a bug that sometimes that button don’t appear. you can report it in #old

buoyant nest Jul 23, 2020, 3:29 PM

#

I have formatted my phone many times and installed it fresh still same issue. Please help. Whenever I am trying to Spectate any friends I am going to there match but it keeps repeating few scenes again and again..

night cloak Jul 23, 2020, 3:29 PM

#

I have formatted my phone many times and installed it fresh still same issue. Please help. Whenever I am trying to Spectate any friends I am going to there match but it keeps repeating few scenes again and again..
@buoyant nest report the issue in #old

vivid merlin Jul 23, 2020, 3:29 PM

#

@snow sky > #old

snow sky Jul 23, 2020, 3:30 PM

#

@snow sky > #old
@vivid merlin yes done thankyou

#

For removing it

#

As you always do

night cloak Jul 23, 2020, 3:30 PM

#

You can always report bugs and give your feedback and suggestions in #old, the team will surely review them and get them fixed.

snow sky Jul 23, 2020, 3:31 PM

#

Yeah since 1 month now

buoyant nest Jul 23, 2020, 3:31 PM

#

@buoyant nest report the issue in #old
@night cloak Okay

snow sky Jul 23, 2020, 3:32 PM

#

Anyways, it’s just a stupid game

night cloak Jul 23, 2020, 3:33 PM

#

Anyways, it’s just a stupid game
@snow sky read Subpoint 2.3 in #613267301243944960, excessively long messages aren’t allowed that’s why they get removed.

dusk root Jul 23, 2020, 3:33 PM

#

Why the game is Buged on the AMD

night cloak Jul 23, 2020, 3:33 PM

#

Why the game is Buged on the AMD
@dusk root report the issue in #old

undone seal Jul 23, 2020, 3:33 PM

#

Please send 2 india discods sever

dusk root Jul 23, 2020, 3:34 PM

#

There is render issue I want someone help me

night cloak Jul 23, 2020, 3:34 PM

#

Please send 2 india discods sever
@undone seal You can find the indian discord server in #613267301243944960

dusk root Jul 23, 2020, 3:34 PM

#

the game became so bad and became for the hackers

cobalt hearth Jul 23, 2020, 3:34 PM

#

Hello who can help me with this problem

Unable to Purchase This item is for an app that was purchased by a different Apple ID. To buy this item with this Apple ID, you must first purchase the app.

snow sky Jul 23, 2020, 3:34 PM

#

@snow sky read Subpoint 2.3 in #613267301243944960, excessively long messages aren’t allowed that’s why they get removed.
@night cloak agreed I’m sorry for that, since I lost my account. I am worried about the safety of other players accounts that’s why I shared it. Don’t you think it was knowledgeable.

dusk root Jul 23, 2020, 3:34 PM

#

Very stupid game

#

no Proplem solves

#

no help

#

Game for hackers only

#

No protection for this game

night cloak Jul 23, 2020, 3:36 PM

#

@night cloak agreed I’m sorry for that, since I lost my account. I am worried about the safety of other players accounts that’s why I shared it. Don’t you think it was knowledgeable.
@snow sky It was knowledgeable but was excessively long. I am sad for the loss of your account.

dusk root Jul 23, 2020, 3:36 PM

#

i spent a money and i want it back

#

i deleted this game

cobalt hearth Jul 23, 2020, 3:36 PM

#

@spring void

dusk root Jul 23, 2020, 3:36 PM

#

@night cloak

night cloak Jul 23, 2020, 3:36 PM

#

You can report the issue in #old

dusk root Jul 23, 2020, 3:36 PM

#

i need support now

#

not only a feedback

#

i need help

storm flumeBOT Jul 23, 2020, 3:37 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @dusk root. Remember to read through #faq before asking questions in the support channels.

snow sky Jul 23, 2020, 3:37 PM

#

Pubgmobile discord support can’t solve a thing, what you guys here for making the channel read only for the guys who have complaints or for condolences only ? No security, no privacy standards of this game. I wish it shouldn’t be allowed by the government of India also.

undone seal Jul 23, 2020, 3:37 PM

#

@dusk root 10xx bro👍

dusk root Jul 23, 2020, 3:37 PM

#

Pubgmobile discord support can’t solve a thing, what you guys here for making the channel read only for the guys who have complaints or for condolences only ? No security, no privacy standards of this game.

vivid merlin Jul 23, 2020, 3:38 PM

#

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.

night cloak Jul 23, 2020, 3:39 PM

#

@snow sky @dusk root u can say your feedback in #old this is support channel 👀

dusk root Jul 23, 2020, 3:39 PM

#

That's not aFeedbaack !!!!!!

vivid merlin Jul 23, 2020, 3:39 PM

#

What's wrong? @dusk root

dusk root Jul 23, 2020, 3:39 PM

#

I have a proplem and i want to know when this game will fix??

night cloak Jul 23, 2020, 3:40 PM

#

Hello who can help me with this problem

Unable to Purchase This item is for an app that was purchased by a different Apple ID. To buy this item with this Apple ID, you must first purchase the app.
@cobalt hearth contact the app store support

half gazelle Jul 23, 2020, 3:40 PM

#

@dusk root You Are Right

dusk root Jul 23, 2020, 3:40 PM

#

Render , laag and Also 90% of the game hackers and we spent money to play this game

night cloak Jul 23, 2020, 3:40 PM

#

@dusk root u on emulator or mobile?

#

I have a proplem and i want to know when this game will fix??
@dusk root You can report the issue to get it fixed. simple as that.

dusk root Jul 23, 2020, 3:40 PM

#

W

#

Emulator

snow sky Jul 23, 2020, 3:41 PM

#

@vivid merlin no need bro, we know you guys are only here to direct any problem to the customer support, which is only good at closing tickets. I have sent like 10 tickets from different devices for a single issue. Is it that difficult to fix within a month time ?

night cloak Jul 23, 2020, 3:41 PM

#

Then u can use #emulator-support instead of giving hates in mobile support channels brother u can get get access by tapping E @dusk root

#

You need to understand that moderators or administrators here aren’t developers and they try to provide you support with the knowledge they have. It is always best to contact the in-game customer service.

dusk root Jul 23, 2020, 3:45 PM

#

@night cloak no one respond

amber cedar Jul 23, 2020, 3:45 PM

#

Waiting for erangel 2.0 from last year.And in between miramar 2.0 we are here. Then livik wait we are also here. 😀

night cloak Jul 23, 2020, 3:46 PM

#

Somone will @dusk root just chill :-)

dusk root Jul 23, 2020, 3:46 PM

#

Bro I try to chill but the game every update became bad and bad 😦

grand notch Jul 23, 2020, 3:47 PM

#

#questions how to disable Group photo option in Pubg mobile

thorn terrace Jul 23, 2020, 3:48 PM

#

i want to report a hacker with video proof

#

how to manual report?

storm flumeBOT Jul 23, 2020, 3:48 PM

#

Hello, @thorn terrace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr Jul 23, 2020, 3:48 PM

#

@grand notch You can't. pubgm_hidethepain

night cloak Jul 23, 2020, 3:49 PM

#

#questions how to disable Group photo option in Pubg mobile
@grand notch the option is only available in the Cheer Park and the Spark the flame event. and it cannot be disabled. all you can do is make the button smaller or drag it to a unusual place if you don’t want to use it.

spring zephyr Jul 23, 2020, 3:50 PM

#

@night cloak You can't move it too. pubgm_hidethepain

night cloak Jul 23, 2020, 3:50 PM

#

There’s been a new kind of problem, a person that freezes the whole server and does a DDOS to all the players

And we have faced the same issue in two different matches

@lime juniper

📎 image0.png 📎 image1.png 📎 video2.mov

tired fractal Jul 23, 2020, 3:50 PM

#

i had pmco scrims and died 3 times because the game kicked 2 out huh . FIX MIC BUG!!!

night cloak Jul 23, 2020, 3:51 PM

#

@night cloak You can't move it too.
@spring zephyr I remember moving it

#

you mean the Camera Icon right?

#

@night cloak Please report the issue in #old

spring zephyr Jul 23, 2020, 3:52 PM

#

Group photo

night cloak Jul 23, 2020, 3:52 PM

#

aren’t they both the same things?

#

GWbowsuBlobThinkOwO

spring zephyr Jul 23, 2020, 3:54 PM

#

@spring zephyr I remember moving it
@night cloak Well, I didn't found an option to move it. Can you tell me how to do that, if you can.
||You can't ||

📎 Screenshot_322.png

strong briar Jul 23, 2020, 3:54 PM

#

Hi

#

When the library pubg mode will come

spring zephyr Jul 23, 2020, 3:55 PM

#

@strong briar 31st July.

strong briar Jul 23, 2020, 3:55 PM

#

🧐

night cloak Jul 23, 2020, 3:55 PM

#

That gun game? @spring zephyr

#

🤔

spring zephyr Jul 23, 2020, 3:55 PM

#

Yes.

night cloak Jul 23, 2020, 3:59 PM

#

@night cloak Well, I didn't found an option to move it. Can you tell me how to do that, if you can.
||You can't ||
@spring zephyr there is a camera icon next to emote button.

spring zephyr Jul 23, 2020, 3:59 PM

#

Wait a min

glossy charm Jul 23, 2020, 4:00 PM

#

@spring zephyr remove camera button in tents

spring zephyr Jul 23, 2020, 4:00 PM

#

@glossy charm You can give your feedbacks in the #old channel.

polar marshBOT Jul 23, 2020, 4:00 PM

#

@lost turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

oak ridge Jul 23, 2020, 4:00 PM

#

Hello

odd cave Jul 23, 2020, 4:00 PM

#

hahaha

oak ridge Jul 23, 2020, 4:00 PM

#

My teammates did not save me, I shot your videos, what should I do now?

spring zephyr Jul 23, 2020, 4:01 PM

#

@oak ridge Report them in-game.

night cloak Jul 23, 2020, 4:01 PM

#

Oh he meant that his teammates didn’t came to revive him. pubgm_hidethepain

spring zephyr Jul 23, 2020, 4:02 PM

#

@spring zephyr there is a camera icon next to emote button.
@night cloak They are talking about this option.

📎 Flex.png

#

You can't move that.

night cloak Jul 23, 2020, 4:03 PM

#

Why move that

glossy charm Jul 23, 2020, 4:03 PM

#

@spring zephyr I died because of it in tents

amber cedar Jul 23, 2020, 4:03 PM

#

If u will land on camp area to take fight and ur firing button is there . Then U will take selfie with enemy@night cloak

spring zephyr Jul 23, 2020, 4:03 PM

#

@glossy charm You can give your feedbacks in the #old, I am pretty sure that they will do something about this.

oak ridge Jul 23, 2020, 4:03 PM

#

it doesn't work

solemn egret Jul 23, 2020, 4:04 PM

#

bonus challenege redeem shop is not opening is there any problem #questions

alpine brook Jul 23, 2020, 4:04 PM

#

I've some usd on my google account. I want to gift some uc to one of my friend. How can i do that?

#

@strong briar i don’t know how to do that.

spring zephyr Jul 23, 2020, 4:07 PM

#

@solemn egret Can you give a screenshot of it happening?

alpine brook Jul 23, 2020, 4:07 PM

#

There is no option to gift

📎 Screenshot_20200723-220651_PUBG_MOBILE.jpg

solemn egret Jul 23, 2020, 4:07 PM

#

@spring zephyr ok

spring zephyr Jul 23, 2020, 4:08 PM

#

@alpine brook You can buy them the UC
https://www.pubgmobile.com/pay

alpine brook Jul 23, 2020, 4:08 PM

#

@spring zephyr no google pay option there

night cloak Jul 23, 2020, 4:08 PM

#

There is no option to gift
@alpine brook you cannot directly give him uc from your pubgm account. you can get them an item from the game shop

iron prairie Jul 23, 2020, 4:08 PM

#

When is the Ultra HD option in graphics available?

solemn egret Jul 23, 2020, 4:08 PM

#

@spring zephyr here is the screen shot

📎 image0.png

spring zephyr Jul 23, 2020, 4:09 PM

#

@solemn egret Rotate your screen GWsetmyxPeepoWeird

lucid spire Jul 23, 2020, 4:09 PM

#

When we go to tent in this season event after yesterday's update when we go there in tent photo option is popping up . Its difficult to play.

night cloak Jul 23, 2020, 4:09 PM

#

When is the Ultra HD option in graphics available?
@iron prairie It will be available in the 1.0 update.

spring zephyr Jul 23, 2020, 4:09 PM

#

@night cloak Who told you that? suspicious

iron prairie Jul 23, 2020, 4:09 PM

#

🆒 Aight

#

pubgmt

alpine brook Jul 23, 2020, 4:09 PM

#

@solemn egret rotate your phone

night cloak Jul 23, 2020, 4:09 PM

#

@night cloak Who told you that?
@spring zephyr my experience.

#

I am sure

solemn egret Jul 23, 2020, 4:10 PM

#

@spring zephyr i have alredy done that still is showing same since one week

normal fulcrum Jul 23, 2020, 4:10 PM

#

Don't give any information out of a hunch @night cloak

spring zephyr Jul 23, 2020, 4:10 PM

#

@iron prairie No info about it, keep an eye on #news.

iron prairie Jul 23, 2020, 4:10 PM

#

cool

alpine brook Jul 23, 2020, 4:11 PM

#

I want to gift my friend uc. I Don't have any card only have some usd on Google pay.

normal fulcrum Jul 23, 2020, 4:11 PM

#

@alpine brook Use https://www.pubgmobile.com/pay/

alpine brook Jul 23, 2020, 4:12 PM

#

@normal fulcrum only these payment method. No google pay option that i use in game

📎 Screenshot_20200723-221203_Chrome.jpg

normal fulcrum Jul 23, 2020, 4:13 PM

#

@alpine brook Select your country by clicking on the icon beside log in

solemn egret Jul 23, 2020, 4:13 PM

#

@spring zephyr is there any solution where can i solve this

spring zephyr Jul 23, 2020, 4:14 PM

#

@solemn egret Turn off auto rotate and try to open it.

plain nimbus Jul 23, 2020, 4:14 PM

#

I need uc

#

Please

#

Hi

spring zephyr Jul 23, 2020, 4:14 PM

#

@plain nimbus You can buy it in-game.

alpine brook Jul 23, 2020, 4:15 PM

#

@normal fulcrum you didn’t understand. I have money on my google account. Not anywhere else. I can buy using my google account directly to my own pubg id. But i want to gift my friend.

normal fulcrum Jul 23, 2020, 4:15 PM

#

@solemn egret Try updating Android System WebView. Use Google for more information

#

@alpine brook You can't do that if it is loaded on Play Store account

solemn egret Jul 23, 2020, 4:16 PM

#

@normal fulcrum its an ios and fully upgraded

#

@spring zephyr it is still not working

normal fulcrum Jul 23, 2020, 4:16 PM

#

Ohh iOS. Tried rebooting youe device?

alpine brook Jul 23, 2020, 4:16 PM

#

@normal fulcrum Thanks for your info though i'm not happy with it.

solemn egret Jul 23, 2020, 4:17 PM

#

@normal fulcrum no not yet

thorn terrace Jul 23, 2020, 4:17 PM

#

pubg mobile cant take action against hacker

storm flumeBOT Jul 23, 2020, 4:17 PM

#

Hello, @thorn terrace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

thorn terrace Jul 23, 2020, 4:18 PM

#

why should I report again and again broh??? make ther system so that nobody can use hack

normal fulcrum Jul 23, 2020, 4:18 PM

#

@thorn terrace Provide some solid proof to get them banned

wraith brook Jul 23, 2020, 4:18 PM

#

@thorn terrace Hackers develop new methods everyday

alpine brook Jul 23, 2020, 4:18 PM

#

@thorn terrace Hackers change their way everyday. FBI also not able to stop hacking. Then you think tencent? 🤔

thorn terrace Jul 23, 2020, 4:19 PM

#

killed by hacker getting - point

#

@alpine brook did you try hack in clash of clan or boom beach?

#

just try

normal fulcrum Jul 23, 2020, 4:19 PM

#

@alpine brook @thorn terrace You can have this discussion in #chat

thorn terrace Jul 23, 2020, 4:19 PM

#

and cry

gray gate Jul 23, 2020, 4:19 PM

#

do u get back your pts if u get killed by a hacker?

normal fulcrum Jul 23, 2020, 4:20 PM

#

Yes, if you report them in-game and they get banned

thorn terrace Jul 23, 2020, 4:20 PM

#

I already report

polar marshBOT Jul 23, 2020, 4:20 PM

#

@thorn terrace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gray gate Jul 23, 2020, 4:20 PM

#

I reported so many even when they get banned i dont get back the pts..

normal fulcrum Jul 23, 2020, 4:20 PM

#

@thorn terrace Stop spamming or you will be muted

#

@gray gate Contact in-game support regarding that matter

wraith brook Jul 23, 2020, 4:21 PM

#

Maybe you didn't noticed that you got points .

thorn terrace Jul 23, 2020, 4:21 PM

#

oh great.. talking aginst hacker and you mute me? great... try to b a an hacker bro.... so that we can go conqueror

normal fulcrum Jul 23, 2020, 4:22 PM

#

@thorn terrace Last warning. Having unrelated conversation on support channel will lead to mute. Use discussion channels to have a discussion

snow sky Jul 23, 2020, 4:22 PM

#

@glossy sable how is it possible that I have access to my facebook account but I can’t login to the game, while the hacker can, and I have linked it with twitter and email which are safe as well. I tried contacting the customer support but didn’t got any solution. Facing this from mid of season 13. Please enlighten me on this.

📎 image0.jpg

storm flumeBOT Jul 23, 2020, 4:22 PM

#

You can contact the customer service via the game settings, @snow sky. Refer to subpoint 5.3 in #faq for further instructions.

desert marten Jul 23, 2020, 4:25 PM

#

I have a friend who was banned and the hacker did not use what to do?

storm flumeBOT Jul 23, 2020, 4:26 PM

#

You can contact the customer service via the game settings, @desert marten. Refer to subpoint 5.3 in #faq for further instructions.

arctic trench Jul 23, 2020, 4:26 PM

#

There is a bug where when u report a hacker/cheater their name doesn't show up.
Hackers r again present in this season, a lot, I have played 15 solo games n got killed by hackers in 6 of them. They also have a lot of new skins which probably means that they r hacking UC too. Stop the hackers, if not for fair gameplay then atleast for ur own profit.

normal fulcrum Jul 23, 2020, 4:27 PM

#

@arctic trench You can post your feedbacks and bugs in #old. Make sure to report it and provide a proof in the same message

alpine brook Jul 23, 2020, 4:27 PM

#

@lime juniper fake midasbuy app on playstore. Check please

📎 Screenshot_20200723-222651_Google_Play_Store.jpg

normal fulcrum Jul 23, 2020, 4:28 PM

#

@alpine brook No need to ping community team. You can report it to MidasBuy support and Google

elfin loom Jul 23, 2020, 4:28 PM

#

so why are almost all conqueror in Europe hackers

storm flumeBOT Jul 23, 2020, 4:29 PM

#

Hello, @elfin loom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

alpine brook Jul 23, 2020, 4:30 PM

#

@alpine brook No need to ping community team. You can report it to MidasBuy support and Google
@normal fulcrum

I only mention her, when i got anything fake, hack content on online.
Once she told me to do that.

elfin loom Jul 23, 2020, 4:31 PM

#

sure I do report but every single one of them but most of them have 2500+ kills with 100+ matches only played

heavy vortex Jul 23, 2020, 4:31 PM

#

@alpine brook *she

night cloak Jul 23, 2020, 4:32 PM

#

You will be informed when they are banned@elfin loom

alpine brook Jul 23, 2020, 4:32 PM

#

@alpine brook *she
@heavy vortex i didn’t even know that. Just did what she told.

elfin loom Jul 23, 2020, 4:33 PM

#

Alright

tacit flower Jul 23, 2020, 4:33 PM

#

I need link

solemn egret Jul 23, 2020, 4:33 PM

#

@spring zephyr is there any other solution

storm flumeBOT Jul 23, 2020, 4:33 PM

#

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

tacit flower Jul 23, 2020, 4:33 PM

#

Of pubg discord

normal fulcrum Jul 23, 2020, 4:33 PM

#

@alpine brook You can report the app in Google Play store itself or on MidasBuy support

lucid stratus Jul 23, 2020, 4:37 PM

#

I have pubg mobile blurry issue my mobile ram is 4 GB and processor is also good

night cloak Jul 23, 2020, 4:38 PM

#

Lag?

#

Please refer to #faq 4.8/4.9
@lucid stratus

alpine brook Jul 23, 2020, 4:39 PM

#

@alpine brook You can report the app in Google Play store itself or on MidasBuy support
DONE

wraith brook Jul 23, 2020, 4:39 PM

#

@lucid stratus Blurry issue or lag ?

night cloak Jul 23, 2020, 4:40 PM

#

@still jolt you wont unless you use some other application to do so...

lucid stratus Jul 23, 2020, 4:41 PM

#

@wraith brook blurry issue no lag

night cloak Jul 23, 2020, 4:42 PM

#

@lucid stratus Do a routine repair after that use Balanced in the graphics option.

lucid stratus Jul 23, 2020, 4:42 PM

#

@night cloak I done that 3 times nothing help me

night cloak Jul 23, 2020, 4:42 PM

#

Device you use

lucid stratus Jul 23, 2020, 4:43 PM

#

Motog5splus

night cloak Jul 23, 2020, 4:44 PM

#

Could i ask him to further explain the issue?

#

Do a screen recording and post it in #old with your In-game user ID, device name, country, and the network you use.

lucid stratus Jul 23, 2020, 4:46 PM

#

@night cloak (Ash) buildings and tower line are zigjag and vehicles are also zigzag looking

wraith brook Jul 23, 2020, 4:49 PM

#

@lucid stratus Particular map or all ?

lucid stratus Jul 23, 2020, 4:49 PM

#

From the lobby to whole game

wraith brook Jul 23, 2020, 4:50 PM

#

@lucid stratus Are u using any third party tool ?

polar marshBOT Jul 23, 2020, 4:50 PM

#

@severe spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@sweet geode:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jul 23, 2020, 4:51 PM

#

From the lobby to whole game
@lucid stratus Please follow what rock said.

vital wadi Jul 23, 2020, 4:52 PM

#

Unable to enter any match

faint steppe Jul 23, 2020, 4:52 PM

#

@vital wadi What it's showing??

vital wadi Jul 23, 2020, 4:53 PM

#

Game stucks at loading page and after sometime enter match again message will be displayed

faint steppe Jul 23, 2020, 4:54 PM

#

@vital wadi do a routine repair, Restart your device, free up some ram and storage clear cache..

vital wadi Jul 23, 2020, 4:55 PM

#

Already done more than 4 times i have reinstalled the game but same problem arises

lucid stratus Jul 23, 2020, 4:55 PM

#

@wraith brook no I played untilll season 6 and started on season 14

night cloak Jul 23, 2020, 4:55 PM

#

Do a screen recording and post it in #old with your In-game user ID, device name, country, and the network you use.
@lucid stratus

faint steppe Jul 23, 2020, 4:55 PM

#

@vital wadi Restart your router

wraith brook Jul 23, 2020, 4:56 PM

#

Yeah maybe a network problem

vital wadi Jul 23, 2020, 4:56 PM

#

@night cloak ihave already done 4 times but hasn't fixed

faint steppe Jul 23, 2020, 4:56 PM

#

Yup happened with me but now fixed

wraith brook Jul 23, 2020, 4:56 PM

#

@vital wadi Is ur connection fine ?

#

Also from when it is happening ?

faint steppe Jul 23, 2020, 4:56 PM

#

@vital wadi it's not a bug bro you don't have to report it

vital wadi Jul 23, 2020, 4:56 PM

#

@faint steppe there is no issue with my network

wraith brook Jul 23, 2020, 4:57 PM

#

Sure?

vital wadi Jul 23, 2020, 4:57 PM

#

@wraith brook its been around 1 month

faint steppe Jul 23, 2020, 4:57 PM

#

@vital wadi Make sure nothing is running in your bg

night cloak Jul 23, 2020, 4:58 PM

#

Read that again.

sullen citrus Jul 23, 2020, 4:58 PM

#

Why Redeem option is not coming @night cloak

📎 IMG_20200723_222731_018.jpg

faint steppe Jul 23, 2020, 4:58 PM

#

@sullen citrus it's your internet

vital wadi Jul 23, 2020, 4:58 PM

#

@faint steppe i clear all ram catches before playing pubg

night cloak Jul 23, 2020, 4:58 PM

#

It is a bug.Try connecting to wifi #old @sullen citrus

spring zephyr Jul 23, 2020, 4:59 PM

#

@sullen citrus Are you using WiFi or Mobile data?

#

Switch to WiFi if you are using Mobile data.

faint steppe Jul 23, 2020, 4:59 PM

#

@spring zephyr Plz help @vital wadi

spring zephyr Jul 23, 2020, 5:00 PM

#

@vital wadi Your country?

night cloak Jul 23, 2020, 5:00 PM

#

it's not a bug bro you don't have to report it
@faint steppe please ask players to report issues in #old as it would be of help

vital wadi Jul 23, 2020, 5:00 PM

#

@spring zephyr nepal

sullen citrus Jul 23, 2020, 5:00 PM

#

@spring zephyr please reply me 🙏🏻

night cloak Jul 23, 2020, 5:01 PM

#

@blazing saddle @lime juniper can u please help me i want to talk you in a private chat

spring zephyr Jul 23, 2020, 5:01 PM

#

@vital wadi Have you tried repairing?

night cloak Jul 23, 2020, 5:01 PM

#

Switch to WiFi if you are using Mobile data.

#

Please dont tag error@night cloak

#

@night cloak Is there I can do for you??

faint steppe Jul 23, 2020, 5:01 PM

#

@night cloak If it is not a bug you don't have to report it i try best to help others 😉

blazing saddle Jul 23, 2020, 5:01 PM

#

@night cloak Sure, my private messages are open.

vital wadi Jul 23, 2020, 5:02 PM

#

@spring zephyr yeah already done more than 4 times

lime juniper Jul 23, 2020, 5:03 PM

#

Yes, @night cloak?

polar sinew Jul 23, 2020, 5:03 PM

#

📎 Screenshot_2020-07-23-22-28-40-24_dac7cc7571c39b392df64923967cf7da.jpg

night cloak Jul 23, 2020, 5:04 PM

#

Please report ingame /
Use this link
http://cheater-report.pubgm.cc

#

@spring zephyr he was muted?

storm flumeBOT Jul 23, 2020, 5:05 PM

#

Hello, @polar sinew!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

half gazelle Jul 23, 2020, 5:07 PM

#

Goys

#

Nothing Works

night cloak Jul 23, 2020, 5:08 PM

#

Please explain your issue@half gazelle

#

@half gazelle is there any other account linked with it.

half gazelle Jul 23, 2020, 5:08 PM

#

My Account is Hacked

night cloak Jul 23, 2020, 5:08 PM

#

Email?

#

Are you able to acess your account now?

half gazelle Jul 23, 2020, 5:08 PM

#

No

storm flumeBOT Jul 23, 2020, 5:09 PM

#

Please refer to subpoint 2.8 in #faq for further information, @half gazelle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Jul 23, 2020, 5:09 PM

#

Which social media got hacked?

half gazelle Jul 23, 2020, 5:09 PM

#

Facebook

night cloak Jul 23, 2020, 5:09 PM

#

Try to recover it first.

#

@half gazelle if your Facebook account is hacked i can help it recover :/

#

Dm me

half gazelle Jul 23, 2020, 5:09 PM

#

@night cloak ok

night cloak Jul 23, 2020, 5:09 PM

#

huh

polar sinew Jul 23, 2020, 5:09 PM

#

📎 Screenshot_2020-07-23-22-28-36-45_dac7cc7571c39b392df64923967cf7da.jpg

night cloak Jul 23, 2020, 5:10 PM

#

@polar sinew yes

#

You have already been responded to @polar sinew .

polar sinew Jul 23, 2020, 5:10 PM

#

Sorry

night cloak Jul 23, 2020, 5:10 PM

#

If they're teaming up report them via in-game.

#

Kindly read the bot message.

polar sinew Jul 23, 2020, 5:10 PM

#

K

#

@night cloak ok sir

#

@night cloak how will I report a hacker

#

I have a video proof

storm flumeBOT Jul 23, 2020, 5:11 PM

#

Hello, @polar sinew!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

prisma heron Jul 23, 2020, 5:11 PM

#

Sir any one can give me exp to lvl up?

vagrant forum Jul 23, 2020, 5:11 PM

#

Use #cheater-reports when it opens, @polar sinew.

#

@prisma heron can you explain what you just asked?

polar sinew Jul 23, 2020, 5:12 PM

#

📎 Screenshot_2020-07-23-22-41-43-28_572064f74bd5f9fa804b05334aa4f912.jpg

vagrant forum Jul 23, 2020, 5:12 PM

#

Wait till it opens, @polar sinew.

night cloak Jul 23, 2020, 5:12 PM

#

@prisma heron Leveling up in the server is only possible by chatting. There is no option to share. Please ask question like this in#discord

polar sinew Jul 23, 2020, 5:12 PM

#

@vagrant forum ok

marsh bay Jul 23, 2020, 5:28 PM

#

I need help

storm flumeBOT Jul 23, 2020, 5:28 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @marsh bay. Remember to read through #faq before asking questions in the support channels.

night cloak Jul 23, 2020, 5:28 PM

#

Please state your problem@marsh bay

polar marshBOT Jul 23, 2020, 5:31 PM

#

@marsh bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neon merlin Jul 23, 2020, 5:36 PM

#

Hi

vagrant forum Jul 23, 2020, 5:36 PM

#

Yes?

neon merlin Jul 23, 2020, 5:36 PM

#

No one answer me on pubg support 😔

vagrant forum Jul 23, 2020, 5:36 PM

#

Show me the screenshot

neon merlin Jul 23, 2020, 5:37 PM

#

And The hacker is playing hacker in my account now

glossy sable Jul 23, 2020, 5:37 PM

#

This is the place to ask your questions, @bold echo.

night cloak Jul 23, 2020, 5:37 PM

#

@neon merlin contact in game support :/

neon merlin Jul 23, 2020, 5:37 PM

#

📎 image0.png

#

Okaaaaayt but no one help me!!

vagrant forum Jul 23, 2020, 5:38 PM

#

I told you to start a new conversation, @neon merlin.

neon merlin Jul 23, 2020, 5:38 PM

#

I can't

night cloak Jul 23, 2020, 5:38 PM

#

@neon merlin logout and re login and try :/

neon merlin Jul 23, 2020, 5:38 PM

#

Okay.

storm flumeBOT Jul 23, 2020, 5:51 PM

#

Hello, @grand zinc!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

misty drift Jul 23, 2020, 5:52 PM

#

I am not able to redeem bonus points

spring zephyr Jul 23, 2020, 5:52 PM

#

@misty drift Can you give a screenshot?

misty drift Jul 23, 2020, 5:52 PM

#

@spring zephyr ok wait

night cloak Jul 23, 2020, 5:53 PM

#

Hey guys!! The players started to join an account in the same team as spectator to pass your new actions against the cheating.. They are killing the player when they land on the map directly to use it for spectate and seeing the enemy around.. Please do something about it.

storm flumeBOT Jul 23, 2020, 5:54 PM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

misty drift Jul 23, 2020, 5:54 PM

#

@spring zephyr

📎 Screenshot_2020-07-23-23-23-35-891_com.tencent.ig.jpg 📎 Screenshot_2020-07-23-23-23-51-274_com.tencent.ig.jpg

night cloak Jul 23, 2020, 5:55 PM

#

@night cloak you might have missed this: https://discordapp.com/channels/393088095840370689/481197473403240451/733002435676602368

spring zephyr Jul 23, 2020, 5:55 PM

#

@misty drift Are you using WiFi or Mobile data?
Switch to WiFi if you are using Mobile data.

uneven marsh Jul 23, 2020, 5:58 PM

#

hi

#

i have a problem

misty drift Jul 23, 2020, 5:58 PM

#

@spring zephyr no luck even after connecting to wifi

uneven marsh Jul 23, 2020, 5:59 PM

#

i cant move while firing

#

i can move while i scope

#

please help

spring zephyr Jul 23, 2020, 5:59 PM

#

@misty drift Put it in #old, it's a bug.

#

@uneven marsh Can you explain your issue in detail?

uneven marsh Jul 23, 2020, 5:59 PM

#

can i dm you?

misty drift Jul 23, 2020, 5:59 PM

#

Ok

uneven marsh Jul 23, 2020, 5:59 PM

#

@spring zephyr

spring zephyr Jul 23, 2020, 6:00 PM

#

You already did AngryCatSip

uneven marsh Jul 23, 2020, 6:00 PM

#

yeah

bold echo Jul 23, 2020, 6:02 PM

#

for booster and gaming mode can it be banned?

storm flumeBOT Jul 23, 2020, 6:02 PM

#

Use of unauthorized third-party software or methods, @bold echo, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak Jul 23, 2020, 6:04 PM

#

game booster default device bannd ?
@bold echo that wont give you a ban.

soft sparrow Jul 23, 2020, 6:06 PM

#

The Samsung game booster is safe to use, @bold echo. It does not interfere with the game.

bold echo Jul 23, 2020, 6:06 PM

#

Is my application breaking the rules? in the add booster game for clear backgroud app and i added gaming mode for block notification

spring zephyr Jul 23, 2020, 6:07 PM

#

It won't get you banned until it changes the game files.

storm flumeBOT Jul 23, 2020, 6:09 PM

#

Use of unauthorized third-party software or methods, @bold echo, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

bold echo Jul 23, 2020, 6:10 PM

#

if yes, which feature should I delete so that my application can still be used by my customers

vagrant forum Jul 23, 2020, 6:10 PM

#

@bold echo that would be against ToS

#

Terms of service.

bold echo Jul 23, 2020, 6:11 PM

#

oh oke

vagrant forum Jul 23, 2020, 6:11 PM

#

Any sort modification of the game files isn't allowed.

eager jetty Jul 23, 2020, 6:11 PM

#

Help me bro suddenly i purchase prime plus subscription but money deducted and prime plus subscription not open but google paly show i purchasing then i take screen Shoot and important document send to gaming customar care but no reply. 9 days latter but no reply help me please😭🙏

storm flumeBOT Jul 23, 2020, 6:12 PM

#

You can contact the customer service via the game settings, @eager jetty. Refer to subpoint 5.3 in #faq for further instructions.

polar marshBOT Jul 23, 2020, 6:13 PM

#

@tardy geyser:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bold echo Jul 23, 2020, 6:14 PM

#

I made this app just to help my friends who have a low hp device so they can still play. can not be cheated on even no changes to any file only serves to restore files if there is damage so they do not do it manually. and GFX in my application only decreases the resolution in the file not modifying the file. is my application still safe or not?

spring zephyr Jul 23, 2020, 6:15 PM

#

It will get you banned.

#

I am pretty sure that you won't help your friends by getting them banned. ¯_(ツ)_/¯

vagrant forum Jul 23, 2020, 6:15 PM

#

It's not about being safe or anything. That application violates the game's Terms Of Service in every possible way.

eager jetty Jul 23, 2020, 6:17 PM

#

@storm flume i contact customer service via the game setting but no reply help me

vagrant forum Jul 23, 2020, 6:17 PM

#

Wait for them to respond.

night cloak Jul 23, 2020, 6:17 PM

#

@eager jetty It will take at least 1-2 weeks for them to respond.

eager jetty Jul 23, 2020, 6:18 PM

#

9 days left i wait

bold echo Jul 23, 2020, 6:18 PM

#

if I remove the custom resolution and remove the name GFX in play store, will it be safe? because there's no GFX anymore just booster games and Gaming mode?

eager jetty Jul 23, 2020, 6:19 PM

#

@night cloak you sure bro they respond 1-2 weeks

vagrant forum Jul 23, 2020, 6:19 PM

#

It won't be safe since you still have config file modifications. Moreover your app isn't anything official like the in-built game boosters, @bold echo.

night cloak Jul 23, 2020, 6:20 PM

#

Use of unauthorized third-party software or methods, @bold echo, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
^ read this, it's still a 3rd party apps. so better to not use it

#

@eager jetty at least 1-2weeks. it could be longer also since they're dealing with alot of reports. so please be patient till you get the reply.

bold echo Jul 23, 2020, 6:22 PM

#

Oh, okay. and there is one more question there are some subscriber I do not use GFX or anything just open the JOOX music application in the game when he is playing why can it be banned for 3rd party reasons?

eager jetty Jul 23, 2020, 6:25 PM

#

@night cloak thanks bro for your information .i already waiting 9 days then 😞

night cloak Jul 23, 2020, 6:26 PM

#

@bold echo you need to go through this: https://www.pubgmobile.com/terms.html

wicked latch Jul 23, 2020, 6:27 PM

#

Play Like a Champion and Die Like a Legend

dry harness Jul 23, 2020, 6:27 PM

#

Hi all. My problem is. I am a both android and iOS player I loggined to pubg m with iOS game center and Twitter but I Deactivated my twitter account so I cannot play in my android device please help me

storm flumeBOT Jul 23, 2020, 6:27 PM

#

Please refer to subpoint #2.8 in #faq for further information, @dry harness. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

We are unable to provide assistance if you do not ask a question or state a problem, @wicked latch. Remember to read through #faq before asking questions in the support channels.

vagrant forum Jul 23, 2020, 6:27 PM

#

If you don't have any queries move over to #chat or #pubg-mobile, @wicked latch.

night cloak Jul 23, 2020, 6:28 PM

#

@bold echo i believe JOOX had nothing to do with the game and I'm sure it didn't even modify anything in the game since it's just a music application. so it's not really fall under the category of 3rd party apps that modify or give you any advantage in game.

wicked latch Jul 23, 2020, 6:29 PM

#

5385285434 this pubg id was do phishing attack and stole my clan, i was leader earlier but he became leader and remove all members

storm flumeBOT Jul 23, 2020, 6:29 PM

#

Please refer to subpoint #2.8 in #faq for further information, @wicked latch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wicked latch Jul 23, 2020, 6:30 PM

#

📎 Screenshot_2020-07-23-18-16-21-24_dac7cc7571c39b392df64923967cf7da.jpg

night cloak Jul 23, 2020, 6:30 PM

#

The channel will be reopened when the remaining reports have been further examined.

#

@river galleon it will be open soon after all report have been processed. you can also submit your report to http://cheater-report.pubgm.cc/

neon merlin Jul 23, 2020, 6:32 PM

#

📎 image0.png

#

Does it work?

storm flumeBOT Jul 23, 2020, 6:32 PM

#

Hello, @river galleon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

neon merlin Jul 23, 2020, 6:32 PM

#

No not the screen lol sorry

#

📎 image0.png

#

Does it work?

night cloak Jul 23, 2020, 6:32 PM

#

yep

neon merlin Jul 23, 2020, 6:33 PM

#

Thanks

night cloak Jul 23, 2020, 6:33 PM

#

also provide that date in there

neon merlin Jul 23, 2020, 6:34 PM

#

I don't remember actually the date

night cloak Jul 23, 2020, 6:34 PM

#

📎 unknown.png

graceful estuary Jul 23, 2020, 6:42 PM

#

I have a question

storm flumeBOT Jul 23, 2020, 6:42 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @graceful estuary. Remember to read through #faq before asking questions in the support channels.

graceful estuary Jul 23, 2020, 6:43 PM

#

Can I transfer room ownership after creating roo.

craggy blade Jul 23, 2020, 6:43 PM

#

@graceful estuary No

jolly kettle Jul 23, 2020, 6:43 PM

#

Hi all. My problem is. I am a both android and iOS player I loggined to pubg m with iOS game center and Twitter but I Deactivated my twitter account so I cannot play in my android device please help me
@dry harness

Open your account on an IOS Device and link it to an email or Phone number.

vapid lark Jul 23, 2020, 6:46 PM

#

Please I have a problem that the change of country button does not appear. I want a solution

jolly kettle Jul 23, 2020, 6:46 PM

#

Guys any news about the new observation period and when it will be implemented?

Hackers still ruined our game experience less than the past days but today i just incountered like 3 squad one squad had 3 cheaters.

craggy blade Jul 23, 2020, 6:47 PM

#

@vapid lark That's not available for European countries.

jolly kettle Jul 23, 2020, 6:47 PM

#

Please I have a problem that the change of country button does not appear. I want a solution
@vapid lark
Use a vpn

craggy blade Jul 23, 2020, 6:47 PM

#

The usage of VPN is not recommended

vapid lark Jul 23, 2020, 6:48 PM

#

📎 266dcbec72a2a0f8.jpg

night cloak Jul 23, 2020, 6:49 PM

#

@vapid lark it is not available in your region.

jolly kettle Jul 23, 2020, 6:49 PM

#

The usage of VPN is not recommended
@craggy blade
I don't think it's against the terms, EU have the rights to use it.

vapid lark Jul 23, 2020, 6:49 PM

#

@night cloak I want a solution

spring zephyr Jul 23, 2020, 6:50 PM

#

@vapid lark You can't do anything about it.

bold echo Jul 23, 2020, 6:57 PM

#

what do you think about this chat with the moderator of Indonesia PUBG. why he still allowed it as long as it didn't harm other players.

📎 unknown.png

#

📎 unknown.png

storm flumeBOT Jul 23, 2020, 6:59 PM

#

Use of unauthorized third-party software or methods, @bold echo, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

spring zephyr Jul 23, 2020, 6:59 PM

#

And about that person, he/she isn't a staff here.

bold echo Jul 23, 2020, 7:01 PM

#

oh oke sir thaks for this information

#

Are there any third party applications supported by Tencent?

spring zephyr Jul 23, 2020, 7:06 PM

#

No.

versed scarab Jul 23, 2020, 7:06 PM

#

Don’t tell me it’s just a lucky I need a solution

📎 image0.jpg

trim lotus Jul 23, 2020, 7:06 PM

#

Hacker has unothorized access to my pubgm account now what to do??

spring zephyr Jul 23, 2020, 7:06 PM

#

@versed scarab It's upto your luck.

storm flumeBOT Jul 23, 2020, 7:06 PM

#

Please refer to subpoint 2.5 in #faq for further information, @trim lotus. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

fickle hatch Jul 23, 2020, 7:08 PM

#

hello mods and devs

storm flumeBOT Jul 23, 2020, 7:08 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @fickle hatch. Remember to read through #faq before asking questions in the support channels.

bold echo Jul 23, 2020, 7:08 PM

#

Is there a way to streamline other than 3rd party applications?

trim lotus Jul 23, 2020, 7:09 PM

#

I have already completed all this procedure but nothing works at all

versed scarab Jul 23, 2020, 7:09 PM

#

This is an insult to my luck @spring zephyr

fickle hatch Jul 23, 2020, 7:09 PM

#

I have a suggestion. Please add the "xt detail button" in the customization of controls. It's a big hassle for a 3-finger claw user like me.

📎 Screenshot_2020-07-22-21-04-07-161_com.tencent.ig.jpg

#

I would like to hide it.

craggy blade Jul 23, 2020, 7:10 PM

#

@fickle hatch you can provide your feedback in #old

fickle hatch Jul 23, 2020, 7:10 PM

#

Aight

#

omg the slow mode in that channel

craggy blade Jul 23, 2020, 7:11 PM

#

@fickle hatch Edit your previous message and add into it.

versed scarab Jul 23, 2020, 7:11 PM

#

This is programming to earn money, not luck 😉

fickle hatch Jul 23, 2020, 7:11 PM

#

Thank you 💕

craggy blade Jul 23, 2020, 7:12 PM

#

Welcome :)

versed scarab Jul 23, 2020, 7:14 PM

#

This 558 is one year and more from opening boxes and nothing except silver and rear just to make you know

alpine fossil Jul 23, 2020, 7:15 PM

#

Some one hack my pubg account do something or work for your security

vital sluice Jul 23, 2020, 7:15 PM

#

📎 Screenshot_2020-07-22-11-30-34-654_com.tencent.ig.jpg

#

It's just badluck, @versed scarab. Time will come! Praise

#

Some one hack my pubg account do something or work for your security
@alpine fossil That would have happened through your mistake of clicking and providing your account details to someone. You should try to get back your social media account that was hacked first. There is no unlinking feature as of now and the responsibility of your account is yours.

quasi thorn Jul 23, 2020, 7:17 PM

#

Character Id: 5596629626
i have reached ace star 1 but its showing me unranked!! kindly help!!

📎 Screenshot_20200720-231424_PUBG_MOBILE.jpg

versed scarab Jul 23, 2020, 7:17 PM

#

I bay one box with 200 silver to get 20 silver is that real

craggy blade Jul 23, 2020, 7:17 PM

#

@versed scarab Yes

night cloak Jul 23, 2020, 7:18 PM

#

@quasi thorn, you have to be conqueror in order to be ranked in top 100.

versed scarab Jul 23, 2020, 7:18 PM

#

Unacceptable

craggy blade Jul 23, 2020, 7:18 PM

#

@quasi thorn Some cheating activities may be detected in your account that's why it is showing unranked.

fathom plover Jul 23, 2020, 7:19 PM

#

I opened that new dazzling set 300 times and I didnt get the backpack or helmet. If the mythic wasn't claimable with those coins, I'm pretty sure I wouldn't have gotten that too...what kinda luck is that PUBG?

📎 Screenshot_20200723-201837_PUBG_MOBILE.jpg 📎 Screenshot_20200723-201844_PUBG_MOBILE.jpg

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@craggy blade really?

versed scarab Jul 23, 2020, 7:21 PM

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This luck means give me your money

craggy blade Jul 23, 2020, 7:21 PM

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@fathom plover Unfortunately I can't help you with getting that item. That was your luck. That's the same for those who got at first try.

quasi thorn Jul 23, 2020, 7:21 PM

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📎 Screenshot_20200724-002102_PUBG_MOBILE.jpg

velvet vault Jul 23, 2020, 7:22 PM

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Hi. I have a doubt. Is T1 Tier an official PUBG title? I know many of the custom room organisers conducting T3,T2 and T1 respectively. And there is a promotion criteria. And someone will come and comment that it'll become T1 only if some big shots are playing. They will criticize the organisers. Please clarify.

quasi thorn Jul 23, 2020, 7:22 PM

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@craggy blade its not showing in this acc too!!

fathom plover Jul 23, 2020, 7:22 PM

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Lol no I was asking about this guy complaining about top100. If he's hacking he won't show up? @craggy blade

versed scarab Jul 23, 2020, 7:22 PM

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No one get anything from first try

quasi thorn Jul 23, 2020, 7:22 PM

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@craggy blade getting unranked in this server.. not in other servers!! what is this glitch??

fathom plover Jul 23, 2020, 7:23 PM

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@quasi thorn what hackk do you use firstly?

quasi thorn Jul 23, 2020, 7:24 PM

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@fathom plover have never used any hacks!!

versed scarab Jul 23, 2020, 7:24 PM

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I play this game from season 3 and i know what kind of luck in this game and I want you to change it

vital sluice Jul 23, 2020, 7:24 PM

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@velvet vault People separate players as T1,T2, T3 based of their experience and performance.. for example if a team has played international tournaments etc.. they will be playing these t1 scrims or matches. There is no separate title for it. T2 would be pmco or some tournament winners etc and t3 would be players who have not yet made it to the big stage and haven't won any tournaments well know. These separations are not done by the Pubgm team. It's done by the tournament or scrims organizations.

night cloak Jul 23, 2020, 7:24 PM

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@quasi thorn, you have to reach conqueror, first of all, to be ranked.
Players in top 100 are usually conquerors, with 4500 points.
You have to be one of the conquerors.

jolly kettle Jul 23, 2020, 7:24 PM

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Character Id: 5596629626
i have reached ace star 1 but its showing me unranked!! kindly help!!
@quasi thorn where you blocked before ?

night cloak Jul 23, 2020, 7:25 PM

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@versed scarab, if you have any feedbacks or complaints, tell in #old.
Or else move to #chat.

fathom plover Jul 23, 2020, 7:25 PM

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I understand his point. It's still supposed to show a number instead of unranked

craggy blade Jul 23, 2020, 7:25 PM

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@night cloak BTW that's not what it is. It will show some percentage even if he is not conqueror.

night cloak Jul 23, 2020, 7:25 PM

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@fathom plover, Move to #chat to chat, not here.

normal fulcrum Jul 23, 2020, 7:25 PM

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@quasi thorn You have to be in top 100% to get rating. Then you have to be on top 500 to get ranking

night cloak Jul 23, 2020, 7:26 PM

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If you are.

fathom plover Jul 23, 2020, 7:26 PM

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@night cloak huh

night cloak Jul 23, 2020, 7:26 PM

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Could you'll move to a discussion channel, if you don't need any assistance

quasi thorn Jul 23, 2020, 7:26 PM

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@night cloak i am already in top 70 with these points!!

night cloak Jul 23, 2020, 7:26 PM

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@craggy blade, oh.
I think he meant that he didnt see the RANK.

versed scarab Jul 23, 2020, 7:26 PM

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Thank you for nothing

normal fulcrum Jul 23, 2020, 7:26 PM

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Then wait for the server to refresh ratings @quasi thorn

jolly kettle Jul 23, 2020, 7:26 PM

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@night cloak i am already in top 70 with these points!!
@quasi thorn restart the game

craggy blade Jul 23, 2020, 7:26 PM

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@night cloak #pubg-mobile

muted mortar Jul 23, 2020, 7:26 PM

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Hlw pubg my esp is not working 😒🙄

night cloak Jul 23, 2020, 7:27 PM

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@muted mortar are you a hacker?

jolly kettle Jul 23, 2020, 7:27 PM

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Hlw pubg my esp is not working 😒🙄
@muted mortar you should be blocked then

storm flumeBOT Jul 23, 2020, 7:27 PM

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Please avoid going off-topic. You can have unrelated conversations in #chat.

tired fractal Jul 23, 2020, 7:27 PM

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? wtf is with crates, i have been playing since season 1 and never got any mythic

📎 Screenshot_20200723-212630_PUBG_MOBILE.jpg

quasi thorn Jul 23, 2020, 7:27 PM

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@normal fulcrum have been in the ranking from the previous three days!!

spring zephyr Jul 23, 2020, 7:28 PM

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@tired fractal It's your luck, see this pubgm_hidethepain

📎 Screenshot_2020-07-22-11-30-34-654_com.png

night cloak Jul 23, 2020, 7:28 PM

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Depends upon your luck, @tired fractal.
If you have any feedback or complaints, tell in #old.

normal fulcrum Jul 23, 2020, 7:28 PM

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@quasi thorn Server refresh is will give you a rank. Wait for weekends

jolly kettle Jul 23, 2020, 7:28 PM

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@normal fulcrum have been in the ranking from the previous three days!!
@quasi thorn restart the game and it will refresh

velvet vault Jul 23, 2020, 7:29 PM

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Thanks. So if I am a organizing custom rooms daily I can categorise the teams that play in my room accordingly right? Based on their performance?

quasi thorn Jul 23, 2020, 7:29 PM

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@normal fulcrum i have been in top 70 from previous friday!! and today is monday!! even after the weekends nothing happened!!

tired fractal Jul 23, 2020, 7:29 PM

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@tired fractal It's your luck, see this
@spring zephyr

quasi thorn Jul 23, 2020, 7:29 PM

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@jolly kettle have restarted too!!

versed scarab Jul 23, 2020, 7:29 PM

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@tired fractal It's your luck, see this
@spring zephyr This proves the error of the game does not warrant anything

night cloak Jul 23, 2020, 7:29 PM

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@quasi thorn, then just wait for server refresh.

quasi thorn Jul 23, 2020, 7:30 PM

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@night cloak and when it is going to refresh??

jolly kettle Jul 23, 2020, 7:30 PM

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@jolly kettle have restarted too!!
@quasi thorn it will refresh after 5 hours almost

night cloak Jul 23, 2020, 7:30 PM

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@quasi thorn, In a week, maybe. Or soon.

tired fractal Jul 23, 2020, 7:30 PM

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on Korean version i open one crate and get mythic

night cloak Jul 23, 2020, 7:30 PM

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@tired fractal, We cant help in Korean version.
Only PUBGM Global version.

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@tired fractal move to #pubg-mobile

velvet vault Jul 23, 2020, 7:31 PM

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@vital sluice Thanks mate. So if I am organizing custom rooms daily I can categorise the teams that play in my room accordingly right? Based on their performance?

night cloak Jul 23, 2020, 7:31 PM

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@jolly kettle, Move to #chat.
This is a support channel.

quasi thorn Jul 23, 2020, 7:31 PM

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@night cloak facing ranking issue!! any help??

normal fulcrum Jul 23, 2020, 7:31 PM

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@quasi thorn @jolly kettle Server rankings refreshes every Monday

vital sluice Jul 23, 2020, 7:32 PM

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If you wish to.. @velvet vault. It's your choice. If you want them to be a T1 tournament, you should check for proofs etc and so on.

versed scarab Jul 23, 2020, 7:32 PM

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Fix your game before you take money from people

jolly kettle Jul 23, 2020, 7:32 PM

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the conqueror every day

@quasi thorn @jolly kettle Server rankings refreshes every Monday
@normal fulcrum

sharp plaza Jul 23, 2020, 7:32 PM

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📎 1595517109772.jpg

night cloak Jul 23, 2020, 7:32 PM

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@quasi thorn, Your problem has already been answered.
Now if you have another doubt/issue, tell here.
Or else move to #chat.

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@quasi thorn the server refreshes every Monday at 00:00 UTC

normal fulcrum Jul 23, 2020, 7:32 PM

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@jolly kettle You think I would lie? Don't try it

velvet vault Jul 23, 2020, 7:32 PM

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I'm asking about naming it accordingly

night cloak Jul 23, 2020, 7:32 PM

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@sharp plaza, Move to #chat.

quasi thorn Jul 23, 2020, 7:33 PM

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@night cloak bro but even after the refresh i am not ranked!!

normal fulcrum Jul 23, 2020, 7:33 PM

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@sharp plaza Any support you need?

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@quasi thorn You said last 3 days, that's not Monday. And Rock said UTC. Convert it to your local time

jolly kettle Jul 23, 2020, 7:34 PM

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@jolly kettle You think I would lie? Don't try it
@normal fulcrum No but i don't think you got his question , he asking about the ranking on server not the Medals.

quasi thorn Jul 23, 2020, 7:35 PM

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@normal fulcrum from the last three days i have been in the ranking!!! and still i am in top 70 according to the points its showing in the server ranking but it is showing me unranked?? Are you even getting what i am saying??

normal fulcrum Jul 23, 2020, 7:35 PM

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Only conqueror ranking refreshes on daily basis. That is for top 500 players. Ace 1 star is not top 500

night cloak Jul 23, 2020, 7:36 PM

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@quasi thorn, THATS WHAT.
Just wait for server refresh coming up this Monday.
Case closed.