questions

[vernal silo]

@night cloak when Soon 3 weeks are gone

[spring zephyr]

@night cloak Your in-game character ID?

[night cloak]

@serene ridge most likely it will be there for a month

[drifting bough]

Lost my personal number to log into the game

[vernal silo]

I wanna Purchased my 100 uc Bonus challenge is lock what pubg Is Doing Only they want to eat money's

[lyric heath]

I am Having 9000uc but my id is hacked

[night cloak]

@spring zephyr what ??

[lyric heath]

I need help @spring zephyr

help me man

[vernal silo]

They need to eat Only money

[lyric heath]

please

[umbral merlin]

@night cloak lol same happened with me

I don't understand

[spring zephyr]

@lyric heath Can you explain your issue.

[drifting bough]

Lost my personal number to log into the game

[stuck shale]

I am season 13 conqueror but no rewards

[umbral merlin]

Everyone is getting this dude

[vernal silo]

@spring zephyr Bro bonus Challenge kb aayega

[night cloak]

@spring zephyr

this my ID

[rich hound]

hello

[lyric heath]

I created account with google play....
A Hacker Unwillingly of mine linked twitter in it of its own...
Now He is using it and i was on ace star 22 but he lowered my tier to ace star 3 and he spended 4000 uc out of 9000uc

@spring zephyr

[rich hound]

@spring void hello sir

[spring zephyr]

@vernal silo Soon, no exact dates at this moment. And use English.

[lyric heath]

I want help to unlink his id from my account@spring zephyr

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @lyric heath. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vernal silo]

@spring zephyr I m gawar and I don't Know to talk in eng

[lyric heath]

@spring zephyr I have tried 2.5 option

and its more than 22 days

still not got help

[spring zephyr]

@lyric heath Wait for there response, it can take some time.

[lyric heath]

But till then my id will be ruined

and i am a youtuber also i havent live streamed for more than 22 days

[idle wagon]

@night cloak sir please give us our rewards

[lyric heath]

and that id was everything i had

@spring zephyr Please help me

i have everything you want to know

when i created that id , last and first purchase info , everything

[spring zephyr]

@lyric heath Only CS can help you with this.
Wait patiently for there response.

[lyric heath]

@spring zephyr I have waiting patencly for 22 days

[proven scaffold]

@night cloak is it beta testing or something else?

[lyric heath]

please fast up the process

[spring zephyr]

@lyric heath It can take upto 90 days.

[night cloak]

@idle wagon please wait patiently you'll get those

@proven scaffold refer this : https://discordapp.com/channels/393088095840370689/481197473403240451/732271107956015195

Hallo somebody tell me why?? my highest reached rank is ace i am s13 conqueror

[spring zephyr]

@night cloak You will got those soon.
Wait patiently till then.

[drifting bough]

Lost my personal number to log into the game

[spring zephyr]

@drifting bough Log-in with your social media account.

[night cloak]

@spring zephyr why soon ?? my frindes have everthing

[drifting bough]

Through Facebook, I unlinked my account on pubg mobile, and Facebook gave me code and said that members of pubg might need

[storm flume]

You can contact the customer service via the game settings, @drifting bough. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

When india bonus challenge opening?

[drifting bough]

You can contact the customer service via the game settings, @drifting bough. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume I tell him but he didn’t help me

[spring zephyr]

@night cloak Soon™️ , but no exact dates.

[oak canyon]

I do Conquerer in season 13 but i get ace title of season 13🥺

[viral ocean]

@spring zephyr he meant that his highest rank is ace but he got s13 conqueror frame

[drifting bough]

I unlinked my game account from Facebook and gave me my user code and said to send it to pubg developer

[oak canyon]

@viral ocean yes🥺

@spring zephyr can you please help me?

[spring zephyr]

@oak canyon You will get those rewards soon.

@drifting bough You will need to contact in-game support for this issue. We can't do anything about it.

[oak canyon]

@spring zephyr but i get ace title already

[grand wing]

same issue my friend was conqueror even has the frame but he got title ace

[oak canyon]

@grand wing same with me bro

[spring zephyr]

You will get those rewards soon, please be patient till then.

[oak canyon]

@spring zephyr ok thanks☺️

[gloomy tusk]

@spring zephyr

[short wolf]

unavailable for this purchase ?

[raw hollow]

Hello

Hallo somebody tell me why?? my highest reached rank is ace i am s13 conqueror

[errant arrow]

@raw hollow same you 🙂

[night cloak]

whats usage of these ?

[calm fractal]

Im s13 conquer and i got ace there is problem?

[viral ocean]

@night cloak cheerpark

[night cloak]

what to do with that ik its useable in cheerpark

[viral ocean]

Idk try it in cheer park

[grim eagle]

Very good pubg

[night cloak]

how to try it i am asking this question

[calm fractal]

There is a problem with the conqueror

For us

[idle wagon]

@calm fractal same bro

[thick swan]

When will bonus challenge unlock?

[spring zephyr]

@grim eagle @calm fractal @raw hollow You will get those rewards, soon. Please wait patiently till then.

[calm fractal]

Ok thx

[night cloak]

aditya do u know whats usage of those new stickers ?

[grim eagle]

@spring zephyr ❤️

[spring zephyr]

@night cloak Those are emoji bubbles. You can only use them in cheer park.

@thick swan Soon™️

[night cloak]

yes how to use it

[thick swan]

Had collected points to buy royale pass but its locked now 😔

[spring zephyr]

@thick swan Don't worry, you can buy RP when it unlocks.
Just complete the non-RP missions till then.

[thick swan]

Okay

[night cloak]

@night cloak click on the emotes icon when you're in Cheers park and you'll see the option Bubble emoji and use that

[idle wagon]

@night cloak sir please give us our Conqueror rewards

[spring zephyr]

@night cloak

[short wolf]

please solve

[night cloak]

@idle wagon You'll get those.

@short wolf contact google for that issue

[olive tendon]

@night cloak sir please help me to get my conqueror rewards
I played day and night without sleep 😭😭

[spring zephyr]

@slate pulsar Stop!

@olive tendon You will get those rewards soon, please wait patiently till then.

@slate pulsar Please don't beg here.

[olive tendon]

@spring zephyr ok bro

[lilac radish]

my game is stuck on updating resources

[spring zephyr]

@lilac radish Can you explain your issue in detail?

[lilac radish]

@spring zephyr wait i send you picture

[olive tendon]

@spring zephyr how long

[spring zephyr]

@olive tendon Soon™️

@lilac radish It's an issue with your network connection, try changing your DNS. Refer to #faq 4.5

[lilac radish]

okay

[gloomy tusk]

Oyunda harita gidiyor geliyor oyun oynanmıyor ?

[night cloak]

am i allowed to play pubgm on a jailbroken iphone, i don’t have hacks on it

[spring zephyr]

@gloomy tusk English please.

@night cloak You won't get banned until you cheat or modify the game files.

[night cloak]

ah okay

so jailbroken is ok

[spring zephyr]

Yes

[night cloak]

ok thanks

[plain bone]

when bonus challenge will available?

[night cloak]

İ got a mail what i need to do ?

[eager dome]

Hello

[green wolf]

<@&481161015728406538> when the bonus challenge will come

[night cloak]

Lol

[faint steppe]

@green wolf Soon, plz keep checking in game

[hidden dirge]

Hey

[bold kelp]

When will Bonus Challenge unlock? Any specific update about it?

[night cloak]

@green wolf Soon and please do not use the moderator mentions for in game queries

@hidden dirge we dont do that here, refer #613267301243944960

[lilac radish]

@spring zephyr how to change it

[spring zephyr]

@lilac radish Change primary to 8.8.8.8 and secondary to 8.8.4.4

[lilac radish]

ok

[plain bone]

when bonus challenge will available?

[lime juniper]

The e-mail is official, @quiet basin.

[lilac radish]

@spring zephyr DNs name empty?

[golden knoll]

Yo. So I talked with many people who hit conqueror last season and they have the season 13 conqueror frame.... but when the season ended they all got the season 13 ace title. They did drop out of conqueror but they thought the rewards were based on the highest tier reached. Can anyone explain? This wasn’t a problem season 12 and earlier.

[barren warren]

Can anyone please tell me when will bonus challenge unlock??

[storm flume]

Use of unauthorized third-party software or methods, @eager dome, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

@barren warren no ETA atm.
@golden knoll they'll get the reward soon

[golden knoll]

They already got the season 12 ACE reward tho. Not the conqueror reward... @night cloak

[idle wagon]

@golden knoll same issue beo

Bro

[night cloak]

they'll get the reward soon

[barren warren]

Do you have no clue bro..like 1 day 1 week anything??@night cloak

[idle wagon]

Pubg mobile taken some step and solved this problem

[hollow pumice]

Is it true?

[night cloak]

@hollow pumice fake

@barren warren it is normal that it will be locked for a few days before and after the updates.

[hollow pumice]

It’s running around whole pakistan community almost gave heart attack to thousand of competitive players will it be possible if you ask someone to official annouce that this is fake ss?

@night cloak

[wide void]

Agree with @hollow pumice

[hollow pumice]

Please

[upper sail]

Can we use config or gfx tool to reduce lag

[storm flume]

Use of unauthorized third-party software or methods, @upper sail, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[hollow pumice]

Can we use config or gfx tool to reduce lag
@upper sail third party

[storm flume]

Use of unauthorized third-party software or methods, @hollow pumice, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[wide void]

@upper sail no it will be b-a-n

[night cloak]

@hollow pumice yes it is a fake news,refer from here : https://discordapp.com/channels/393088095840370689/481792418564407296/732473295240429579

@limpid jolt dont spam emojis in here

[upper sail]

Because after 0.19.0 Game is lagging and giving 30 fps even i have good device and connection

@night cloak

[night cloak]

device

[upper sail]

Samsung s8+

[wide void]

it will be fixed in some days this is due to update i think]

[upper sail]

Idk but only pubgm is lagging

[verbal skiff]

Hlo plzz help me

[storm flume]

Please refer to subpoint #4.9 in #faq for further information, @upper sail. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[upper sail]

I tried Cod but Cod is giving 60 fps

[wide void]

its due to update it will be fixed

[hollow pumice]

Samsung s8+
@upper sail even iphone 7+ is lagging bro s8+ is far

[wide void]

when update become optimized

[night cloak]

both requires different specification

[upper sail]

@night cloak I tried

[hollow pumice]

Change device game became heavy n full of graphics

[verbal skiff]

@nora are u talking about mine

[wide void]

no

[upper sail]

@hollow pumice But before 0.19.0 It used to give 60 fps

[night cloak]

@verbal skiff reinstall the game from an official store if that doesnt work wait for an in-game update

[upper sail]

I even reinstalled and repaired game 2 time

[night cloak]

@upper sail give a feedback about that in #old

[brisk knot]

Any news regarding to tier reward scam?

[upper sail]

I gave 2-3 time but no response

[verbal skiff]

@night cloak o tried it I reinstalled for more than thrice

[upper sail]

Is this going to be fixed or not

[wide void]

it will be fixed with ingame update

[verbal skiff]

I have spended lot of my earnings here

[night cloak]

@verbal skiff wait for an ingame update

[verbal skiff]

@night cloak sure that all I can do for now

[night cloak]

yep

[muted cipher]

Why the game is unable to load friend list too

[hollow pumice]

@night cloak i did conquer last season but i got ace title n team effect

I have even frame of last season

In game doesn’t help

[night cloak]

you'll get the reward soon @hollow pumice

@spring zephyr @night cloak ty

[idle wagon]

@night cloak which rewards

[night cloak]

@muted cipher join and leave the cheers park for now, it will fix

@idle wagon reward for conqueror

[idle wagon]

Sure sir pubg mobile give us our rewards😊😊

I am so happy when I get conqueror tittle

[upper sail]

Someone tagged me

@night cloak So is there any solution for my problems

[raw hollow]

I reached conqueror tier

[spring zephyr]

@raw hollow You will get the conqueror rewards soon, please wait patiently till then.

[idle wagon]

@spring zephyr can u tell me how many days

[spring zephyr]

@idle wagon Soon, no ETA as of now.

[serene ridge]

Please help

I tried to buy rp subscription

[raw hollow]

@spring zephyr when?

[vital wadi]

Help

[sand path]

@raw hollow when there's an update. Will let uou know. You don't need to worry. You will receive it.

[raw hollow]

Okay thx

[viral ocean]

Why does pubgm sometimes crash by itself

My friend is using android version 5

[heavy shore]

Please help

[polar marsh]

@heavy shore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@onyx cairn bro my asia bonus challenge is locked its coz of glitch?or it'll remain closed?

[upper sail]

@spring zephyr

No staff is giving response in #old

A lot of people is having same issue as mine

[serene ridge]

Can somebody help me?

[upper sail]

See

This update is not good

Plz optimize this update

My friends who also have samsung devices are also having same issues

[storm willow]

@night cloak will be available soon.

[night cloak]

@storm willow ok thanks🖤

[spare thunder]

Even I hav bunch of coupon for IBC 🥺

[serene ridge]

@storm willow please scroll back and help, need help

[hoary scaffold]

plz returne phoenix os users to game lobe servere

[storm flume]

You can now access #emulator-chat and #emulator-support, @hoary scaffold. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[storm willow]

@serene ridge contact ingame customer support.

[upper sail]

why no one is replying me

When our problem is going to be fixed

@storm willow

[vital wadi]

Please help

[upper sail]

Bro reply

Plz say when this issues are going to be fixee

[vital wadi]

@lime juniper

[amber cedar]

Map is not downloading.

See speed

@sand path

[storm willow]

@upper sail if you have posted in #old wait for developers to fix

[amber cedar]

@storm willow reply bro

I cant even download tdm map

[storm willow]

@amber cedar repair App and try again

[amber cedar]

How i will play☹️

[autumn roost]

When bonus challenge unlock

[upper sail]

@storm willow Bro i am posting this from week But no response

My all frnds who r using samsung devices are also having same issues

[green wolf]

<@&639889499718942720> when the bonus challenge will come

[charred turtle]

When bonus challenge will unlock

😩

[autumn roost]

@green wolf Date

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490 @upper sail

[autumn roost]

@green wolf In which date the bonus challenge unlocked

[sand path]

@charred turtle @green wolf soon

[brisk knot]

Lol I saw many memes on interernet related to s13 ace title scam lmao

[charred turtle]

Soon soon

Date

[amber cedar]

Which should i select

[green wolf]

@sand path date

[sand path]

Routine @amber cedar

[slow bobcat]

Can you guys seriously get a way to stop these hackers. Already the beginning of the season and they are everywhere. This is getting ridiculous and you’re losing you’re best investment in players who support you. Your mission of stopping hackers failed bc they can open up another account. 2 years of gameplay being ruined by them. Your losing the battle against them.

[sand path]

@green wolf a couple of weeks approximately...no dates

[storm flume]

Hello, @slow bobcat!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[green wolf]

@sand path I need to buy royal pass

[tribal geyser]

I am facing a Glitch. I was in conqurer in Season 13 even i have collected the Frame. But i didn't Got Season 13 Conqurer Tittle and Team Effect This is my Character id -5222251447 and My IGN -ENDrncJOKERop Please Fix This out

[sand path]

@tribal geyser known issue. Will be corrected

[maiden spoke]

Why isn’t the bonus challenge unlocked yet ?

[amber cedar]

Ur solution created one more error.

@storm willow now what to do

[earnest shore]

I want to report a player give me permission tk report in #cheater-reports

[storm willow]

@amber cedar try using 1.1.1.1 dns

[amber cedar]

What is that 🤔

[storm willow]

@earnest shore read last message in that channel.

@amber cedar #faq 4.5

[maiden spoke]

Why is bonus challenge locked in the first place ?

[brisk knot]

@earnest shore cheater-report.pubgm.cc/

[amber goblet]

Please fix this glitch I am tired of this!!!!!!!

[viral ocean]

Why does pubgm sometimes crash by itself, My friend is using android version 5

[earnest shore]

@storm willow got it

[maiden spoke]

Please fix this glitch I am tired of this!!!!!!!
@amber goblet probably its your internet

[amber goblet]

@maiden spoke no!!!!!

[maiden spoke]

Try clearing the data and repairing

[amber goblet]

I have 54mbps internet

@maiden spoke it's not happening

[maiden spoke]

Clear the data

[stiff mesa]

Start bonus challenge as it has all my UC

[amber goblet]

@maiden spoke ok

@maiden spoke thank you man!!!💯

[maiden spoke]

Worked ?

[amber goblet]

No I have not tried

[maiden spoke]

Ohh lol

[amber goblet]

Just saying lol

[maiden spoke]

Btw are you the youtuber scout ?

[amber goblet]

No

Lol

[maiden spoke]

Was just curious lol

[amber goblet]

[crimson arch]

Hello any one want to rank push fpp duo

Rank push fpp

[amber goblet]

Not me

Squad tpp ??? Anyone

[storm flume]

Use #activities to find other PUBG MOBILE players, @amber goblet @crimson arch.

[amber goblet]

@storm flume ok

[cosmic ember]

hi please help me

[night cloak]

@storm willow can we play pubg with Cloudflare WARP enabled?

[cosmic ember]

in seson 13 i reached conqueror and in the end of seson 13 the did not give me the conqueror rewards.!

[night cloak]

Where is the uaz in rp rewards what kind of scam is this?

[storm willow]

you can use 1.1.1.1 alone @night cloak
I would not recommend using VPN part

[night cloak]

smh

[storm willow]

DNS changer^

[onyx cairn]

@night cloak in the RP crates

[cosmic ember]

in seson 13 i reached conqueror and in the end of seson 13 the did not give me the conqueror rewards heeeelp ):::

[night cloak]

@onyx cairn its not there in rp crates brah

@storm willow what DNS server is best for pubg?

OpenDNS, Cloudflare or Google?

[verbal night]

Hello, So I want to know can we get assistance regarding the emulator in this server ?

[onyx cairn]

Should be in there, maybe a visual bug?
If yes, kindly report it in #old, @night cloak

[storm willow]

@night cloak you need to try it yourself.

[night cloak]

bruh

[limpid oyster]

There is nothing more disgusting than the amount of cheaters in this game
We don't want more skins or now map or even a new weapon.
What we ask for is just fix this BS.
This is the third season and you have not done anything angry

[storm flume]

Hello, @limpid oyster!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[limpid jacinth]

@cosmic ember same problem brother..

[storm willow]

@night cloak some private servers from ISP are better than free DNS, so you need to find the one which gives your less latency.

[lament plinth]

<@&481161015728406538> when will bonus challenge come back

[sand path]

Once is enough

I answered you already

[lament plinth]

When ?

[stiff mesa]

@lament plinth <@&481161015728406538> all my UC is in bonus challenge

[night cloak]

@storm willow using ISP DNS servers is a bad idea

[lament plinth]

@stiff mesa mine too !!

[night cloak]

i wouldn’t recommend it

[sand path]

#pubg-mobile. Soon. Maybe a couple of weeks.

[cosmic ember]

@limpid jacinth all my friends face the same bug 😭

[lament plinth]

@sand path oh come on

[limpid jacinth]

@cosmic ember bro my friends received but only I didn't receive. i received Ace rewards instead of conqueror rewards

[night cloak]

Please do not use the moderator mentions for game related queries, next will be a mute, @stiff mesa & @lament plinth.

[storm willow]

@night cloak Depends on your isp. My friends have 2 ms on some isp, ingame they get constant 20 ms

[lament plinth]

@sand path instead of fixing lag issues they are like " ok lets close bonus challenge "

👍

[cosmic ember]

@limpid jacinth bad news anyone can help?

[timber dust]

@sand path

What is this?

[storm flume]

Hello, @timber dust!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[limpid jacinth]

@hussam2xr no news bro admin said me to wait until it gets fixed.

[cosmic ember]

@limpid jacinth i am gona be so happy if it got fix 🙁

[limpid jacinth]

They are saying it's a known issue. Let's hope we'll get what we deserve. @cosmic ember

[cosmic ember]

@limpid jacinth so good 😅

[night cloak]

@storm willow If i enable 1.1.1.1 only...it still shows as a VPN is connected, so will the game detect a VPN usage?

[storm willow]

No @night cloak

You may do it manually too like in #faq 4.5

[night cloak]

if I live in United States for example and use a VPN with United States set as the location..would my account be at risk then?

[storm willow]

We do not recommend using VPN.

[night cloak]

ikr

how about a proxy server?

[storm willow]

You can contact ingame customer support for further Queries.

[night cloak]

i ain’t contacting no bots

[fathom plover]

@timber dust hacker for sure

[timber dust]

@fathom plover that's what I am saying

[cosmic ember]

@storm willow why they didn't give. conqueror s13 rewards ??

[sand topaz]

guy know how to find a team still recuit in NA server ?

[storm willow]

@cosmic ember we are aware of the issue, Will be fixed.

[storm flume]

Use #activities to find other PUBG MOBILE players, @sand topaz.

[storm willow]

Or #clans

[maiden spoke]

@storm willow can you please tell me the exact date for the bonus challenge unlocking ?

[cosmic ember]

mm@storm willow thx.. why the support in the game is bot?

[storm willow]

@maiden spoke we do not know exact Date. There is no official information about it. So wait patiently.

@cosmic ember they do respond, it just takes time. You can always post feedbacks in #old

[maiden spoke]

@storm willow thats what we are doing already

[idle wagon]

Any update for conqueror rewards

@storm willow any update for Conqueror rewards

[storm willow]

@idle wagon will be fixed soon

[idle wagon]

@storm willow ok sirrr❤️

[tidal kindle]

guys i want to buy rp prime plus if i buy i start from level 25 rp ?

[storm willow]

@tidal kindle Thats Elite Royal pass

[spring void]

@spring void hello sir
@rich hound was your issue handled?

[humble sierra]

hello, how can i download PMWL blank backgrounds

[onyx roost]

Please help did not get the title of Al-Ghazi season 13

[humble sierra]

i have to make some posters about PMWL

[tidal kindle]

@storm willow then i cant start level 25

[onyx cairn]

@humble sierra
The PMWL assets are not supposed to be used for it. You may use the published ones from #601435356704800778.

[spring zephyr]

@onyx roost You mean conqueror?
If yes, then you will get it soon, please wait patiently till then.

[humble sierra]

Thailand and Indonesia are making posters in their own languages, we want to do the same @onyx cairn

our team is participating in PMWL

[onyx cairn]

Thailand and Indonesia are getting their localized versions from Esports Team. Who is our team ?

[onyx roost]

@spring zephyr no Season 13 I didn't get the features just the frame

[cosmic ember]

@Storm Breaker#٣٢٨٠ @onyx roost same problem 😭

[graceful dagger]

Why when I log in pubg it keeps saying server timed out

[spring zephyr]

@onyx roost You will get it soon.

[calm fractal]

@spring zephyr its a problem will fix soon?

[green wolf]

@spring zephyr when bonus challenge will unlock

[graceful dagger]

Why when I log in pubg it keeps saying server timed out

[glad agate]

S13 conqueror but no title..please help

[sacred sky]

Haiz... what’s with these devs who can’t do anything for their community

[graceful dagger]

Nice no one replied me...

[sacred sky]

Alr did everything from 4.5 I still can’t do anything

Always stuck on loading

Request timed out

[graceful dagger]

Why when I log in pubg it keeps saying server timed out

Yes same

[night cloak]

@glad agate u didn't collected maybe

[sacred sky]

What a joke of people

[agile thorn]

Chill, they may be busy with smth

[cosmic ember]

@night cloak no i have the same problem the give me crown rewards

[sacred sky]

Like what? Making new skins? @agile thorn

[night cloak]

@cosmic ember I got crown rewards

Not global problem

[agile thorn]

@sacred sky like busy in irl

[sacred sky]

As a person who played since season 0 when they actually cared about feedback it’s annoying

[cosmic ember]

@night cloak iam conqueror s13 but i got crown rewards

[agile thorn]

That’s why they don’t reply u guys

[sacred sky]

Haiz... wish TiMi was the one who handle this instead of Blue

Before global even released I was alr playing PUBGM from the Chinese ver

[glad agate]

Is it some kind of bug? Why no conqueor title man?? Dammnit

[cosmic ember]

@glad agate yess the title is better than the frame

[sacred sky]

Bc they don’t give a dam if we’re infuriated @glad agate

[agile thorn]

Just wait for a mod to chat

.

[sacred sky]

All they care is about how much money we can give them

[graceful dagger]

I thought pubg was a successful game

That’s why I quit my current game

[sacred sky]

@agile thorn there’s nothing they can do they’re community either they ask the devs directly and sometimes even they don’t reply

There are no real devs in the community server

[graceful dagger]

Yea lol

[sacred sky]

Which pretty naive tbh

Like legit why? Why are there no real devs

[agile thorn]

Some of them using ALT account

K

[sacred sky]

Some of them using ALT account
@agile thorn there are no real devs

[delicate lava]

[sacred sky]

It’s sad bc there are real people who care like the community team here but they can’t do anything

[delicate lava]

There is tencent staff lib

Tag him

[sacred sky]

There aren’t lmao @delicate lava

[delicate lava]

Error 403

[sacred sky]

He’s a community

[delicate lava]

Lemme tag him

[sacred sky]

He’s not part of the technical team

[night cloak]

You guys will get the rewards for conqueror

[delicate lava]

There

[graceful dagger]

Bruhh

[delicate lava]

Wadehel

[sacred sky]

👀

[delicate lava]

Fix the game boiiiii

Why is dis dude not answering u

Wadehel

[graceful dagger]

@night cloak the game server timed out

[sacred sky]

They’ll just tell u to do 4.5

And it won’t work

[graceful dagger]

Lmfao

[delicate lava]

What is 4.5

[sacred sky]

I’ve tried it more than 20 times

#faq @delicate lava

What a joke of game developers

[night cloak]

the game server timed out
@graceful dagger it's an issue from your internet connection

[sacred sky]

It isn’t Rock

I have it also when my WiFi can play 4K in a matter of seconds

[delicate lava]

Wadehel men

[graceful dagger]

@night cloak bro my WiFi is perfectly fine

[delicate lava]

See lol

[night cloak]

It depends on the jitter, latency etc not based on upload and download speed

[delicate lava]

[sacred sky]

Yes I know

[onyx cairn]

@delicate lava move to a discussion channel.

[graceful dagger]

We now

Know

[delicate lava]

[night cloak]

@delicate lava if you have any issues please state it or else move to a discussion channel

[graceful dagger]

But other people are also reporting abt it this

[delicate lava]

Yes I hv issue

I can't play with my friend

[graceful dagger]

because server timed out

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @graceful dagger. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[delicate lava]

Yes

[sacred sky]

See told you @graceful dagger

[graceful dagger]

LOLOLOL

[onyx cairn]

4.5 works fine.

[sacred sky]

[graceful dagger]

This doesn’t work buddy

[onyx cairn]

What's your issue? @sacred sky

[sacred sky]

Same as him

[graceful dagger]

Same issue with me

[sacred sky]

I’ve been doing that 4.5 for 2 days alr

[graceful dagger]

Ikr

[sacred sky]

[graceful dagger]

LMAO

[sacred sky]

I did 8.8.8.8, 8.8.4.4, and 1.1.1.1

[onyx cairn]

There's a cool app, called 1.1.1.1, you may try this please, as it helped me a lot.

[delicate lava]

Try it lib

[sacred sky]

Haha alr 2 years ahead of u

I have it

[delicate lava]

Oof lol

[sacred sky]

Since 2018

[onyx cairn]

Then you're doing something wrong.

[sacred sky]

Big brain

[graceful dagger]

Sooo if server is timed out u can’t play pubg anymore?

[olive tendon]

Where is my season 14 conqueror rewards 😡

[sacred sky]

You’ll be in the menu with no friends to add and the loading guy running forever @graceful dagger

[oak canyon]

@olive tendon bro wait for it 🙏

[onyx cairn]

Conqueror rewards are rolling out, please wait patiently, @olive tendon.

[graceful dagger]

I’ll just restart my iPad

[daring lava]

@onyx cairn

If Pakistan Lift Ban On Pubg after 17 july......will Pakistan region Will Play there qualifiers ??

[warm river]

What happen to bonus challenge when it will come

[sacred sky]

Alr did @graceful dagger

[sand path]

PMCO Pakistan is uncertain until government lifts the ban in your country. @daring lava

@warm river very soon

[olive tendon]

@onyx cairn how long sir

[warm river]

Can u tell me a paaticular date

[onyx cairn]

PMCO Pakistan is uncertain until government lifts the ban. Please wait patiently until official informations have been published regarding it. @daring lava

[sand path]

A week or two @warm river

[woeful locust]

Hi

[graceful dagger]

It’s working

[daring lava]

PMCO Pakistan is uncertain until government lifts the ban in your country. @daring lava
@sand path
I mean qualifiers of other regions will be started on 17 july, What If Pakistan lifts ban after 17 ....will we get our Confirmation mails?

[sacred sky]

It’s sad, why aren’t there actual devs who are part of the technical team in this server when there are so much caring community staff trying

[graceful dagger]

@sacred sky restart ur device 2 times

[warm river]

Why that much time to unlock bonus challenge

[sacred sky]

@graceful dagger it works for one game

[onyx cairn]

You may try being more friendly.

[sacred sky]

When I won a match it just left me in the game

I couldn’t exit

@graceful dagger

[sand path]

@daring lava well PMCO Pakistan is uncertain.

[graceful dagger]

Really?

[sacred sky]

Well hope that it doesn’t happen to you @graceful dagger

[sand path]

@sacred sky may I know what's wrong?

[sacred sky]

So basically the only thing you can do is play unlimited TDM @graceful dagger

[daring lava]

@daring lava well PMCO Pakistan is uncertain.
@sand path Thankyou

[sacred sky]

Request timed out for 2 days alr @sand path

[warm river]

Can u give me anser

[sacred sky]

It’s fine I know you can’t do anything

[warm river]

I need clarify about bonus challenge

[sand path]

It’s sad, why aren’t there actual devs who are part of the technical team in this server when there are so much caring community staff trying
@sacred sky
The developers Don't have the time to interact with the community. The community teams exists for passing on the feedbacks to the devs

[sacred sky]

Yeah and sometimes the devs don’t even reply to the community teams am I wrong?

[placid crest]

guys i need advice on royale pass. i have never bought it, but last season i got to ace first time so now i know i could probably get to 100 if enough time. i just dont know which one to take, the 600 or 1800. the only noticeable difference i see is that eith 1800 you get 25 levels immediately, or is there something else?

[craggy blade]

@placid crest If you can complete all mission get the 600 one.

[placid crest]

like ALL missions?

[sacred sky]

Yes @placid crest

It’s possible pest

[haughty cypress]

including dailies @placid crest

[sand path]

Yeah and sometimes the devs don’t even reply to the community teams am I wrong?
@sacred sky
That's something I Don't know about

[craggy blade]

@placid crest Not all. Until you have the 500 points from last season

[sand path]

guys i need advice on royale pass. i have never bought it, but last season i got to ace first time so now i know i could probably get to 100 if enough time. i just dont know which one to take, the 600 or 1800. the only noticeable difference i see is that eith 1800 you get 25 levels immediately, or is there something else?
@placid crest
Get the 1800 for the first time. It's better

[amber cedar]

How much matches u played in last season @placid crest

[placid crest]

ok, i think i had most of them missions done without even trying so probably i could.

[sacred sky]

You don’t need it @placid crest if you do all the daily missions

[placid crest]

i played about 150 in eu

[sacred sky]

You can do it without wasting your UC

[placid crest]

that is what i was thinking, thanks for your advice

[sacred sky]

Don’t let them milk you

[craggy blade]

@placid crest hmm. I suggest you to buy according to how many missions you can complete.

[placid crest]

i thought last season rewards were ugly but this season im kinda liking

[sacred sky]

And for the landing missions etc you can just go to a different server and do them there to save your rank and KD @placid crest

[clear berry]

@sacred sky if you never brought it before, 600 uc one and then if you like it Buy better pack next season

[warm river]

Can u tell me a particular date about bonus challenge

[placid crest]

ill gamble with the 600 then and try to do the daily missions. luckly august is vacation haha

[polar marsh]

@delicate shell:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sacred sky]

I’ve had the RP since season 6 lol @clear berry

[craggy blade]

@placid crest Good luck.

[sacred sky]

And never spent another dime on this game

[upbeat basin]

and when will gameloop fix the graphics rendering problem ?

[clear berry]

I was talking to guy asking for tip lol

[sacred sky]

You tagged me lol

[craggy blade]

@upbeat basin A patch will be released soon for the fix.

[olive tendon]

When I will get conqueror rewards

[brisk knot]

When we get our s13 conqueror rewards .

[craggy blade]

@olive tendon Wait. Rewards are rolling out. You will get it soon. @brisk knot

[sacred sky]

When they care about us prob in a week @brisk knot

[storm willow]

@brisk knot #news

[brisk knot]

@storm willow ah thanks got it ..

[sacred sky]

[warm river]

Can u tell me a particular date about bonus challenge

[craggy blade]

@warm river No exact date.

[storm willow]

@warm river there is no official information about that yet.

[fiery echo]

I was season 13 conqueror but I didn't receive the title
I have received the frame already
Can someone please tell me how to get my title?

[craggy blade]

@fiery echo check #news

[warm river]

Why they locked bonus challenge

[craggy blade]

@warm river Bonus challenge locks after every 2 or 3 month. That's obvious.

[warm river]

Is bonus challenge come or....

[craggy blade]

@warm river It will come again soon. Probably a week or two.

[placid crest]

huys how much points you needed s13 to get to conqueror?

[jovial hemlock]

What is this glitch

[sacred sky]

You need to be in the top 500 @placid crest

Doesn’t matter on points

[warm river]

Tq sir for giving valuable information

[sacred sky]

If you’re 4200

[viral ocean]

Why does pubgm sometimes crash by itself, My friend is using android version 5

[craggy blade]

@jovial hemlock You can report bugs and glitches in-game and in #old too.

[heavy vortex]

@jovial hemlock they go inside by exiting from car..

[craggy blade]

Welcome :)

[sacred sky]

Then you will get conq if you’re the first one @placid crest

[placid crest]

but can you lose conqueror if you lose points?

[sacred sky]

Yes

[lime basalt]

My Prime Plus subscription was renewed automatically from Apple Appstore but not ingame

How to get back my money or rewards??

[floral sky]

@onyx cairn is it true?

[placid crest]

can i somehow see how much points the guy no 500 has?

[sacred sky]

Ask the in game customer service and it will take about an estimated 1 or 2 weeks for their reply @lime basalt

@placid crest you can’t but you can see the top 100

[lime basalt]

@sacred sky lol that is so fast

😂😂😂😂

[onyx cairn]

@floral sky it's mentioning a total of 15 instead of 16 regions at the moment as
PMCO Pakistan is uncertain until government lifts the ban. Please wait patiently until official informations have been published regarding it.

[sacred sky]

Basically just keep on pushing until you see your ace symbol change to a conq one @placid crest

@lime basalt

[warm river]

Is Pakistan government ban pubg

[craggy blade]

@warm river Yep

[warm river]

Why sir

[gloomy dagger]

Which vehicle be in the royal pass ?

[sacred sky]

Ask your government lmao @warm river

[placid remnant]

I just mistakenly click on no on the option of are you 18 + or not what can i do now (I am 19 year old)

[gloomy dagger]

They said uaz

[heavy vortex]

@gloomy dagger dacia in rp crates.. no vehicle in rp rewards

[craggy blade]

@placid remnant Wait 1 month. Then you can change it.

@gloomy dagger Check #news

[warm river]

But my friends playing from Pakistan

[feral basalt]

Hello everyone i got a little problem I decided that I don’t want to use my Facebook account anymore and I wanted to use new one, how do I delete that Facebook opinion? I want to use new account instead of the old one but idk how to get rid of it (I don’t want to delete my old Facebook account I just want to use newer one)

[gloomy dagger]

@heavy vortex they said uaz in rp so in which to 50 ?

[craggy blade]

@floral sky if you will use the word ban the bot will be triggered and you will be muted for some time.

[heavy vortex]

sorry.. I just saw that now #news @gloomy dagger

[floral sky]

😂😂 oh okay

[craggy blade]

@feral basalt Unlinking is disabled at the moment.

[cunning ruin]

It happened to me right now @craggy blade 😭

[terse acorn]

Any mods here plz help me

[feral basalt]

Oh, so when I will be able to unlink it?

[craggy blade]

@feral basalt No specific release date.

[gloomy dagger]

So in which rp 50,60@heavy vortex

[flat bobcat]

@lime juniper you have now removed 10,000 cheaters- thanks for that. What is to prevent them opening new accounts, finding a different hack and continuing with their cheating?

[amber cedar]

Where that uaz will come in rp reward ?@craggy blade

[terse acorn]

My game stuck in loading screen and after if i enter in a match

[feral basalt]

@feral basalt No specific release date.
@craggy blade oh nvm, thanks btw

[placid remnant]

i am not able to practice for scrims pls help me out

[craggy blade]

Welcome :)

[terse acorn]

Then my controls dosent work

[placid remnant]

i am not able to practice for scrims pls help me out

[craggy blade]

@amber cedar Read that message in #news

[heavy vortex]

@gloomy dagger I don't know that. we would have to wait for them to fix it

[placid remnant]

i am not able to practice for scrims pls help me out

[onyx cairn]

@amber cedar It'll be in the RP crates.

[craggy blade]

@placid remnant You can change after one month.

[amber cedar]

@onyx cairn already 2 in crate

[sand path]

We are aware that season 13's Conqueror players received Ace rewards instead of Conqueror rewards, and that Butcher of Stalber UAZ is missing from the Royale Pass rewards, and are currently trying to reproduce these issues and have them corrected as soon as possible. Thank you for bringing these matters to our attention. We apologize for any inconvenience caused.

[amber cedar]

No use in crate

[lime juniper]

I know it is frustrating, @flat bobcat. I feel it too. However, I can assure you that the involved teams are doing their best to find new and better solutions to combat the cheaters' new methods.

[onyx cairn]

@placid remnant you may use #activities or #matches

[terse acorn]

@onyx cairn plz help me my game didnt work well

[amber cedar]

Why you are giving all vehicle skin in ro crate. I dont understand . We want that in rp reward. Because there is no vehicle skin in rp reward.

[cunning ruin]

I know some people are using vpns to play

Will they get bammed

[craggy blade]

@cunning ruin VPN is not recommended.

[cunning ruin]

They are from Pakistan and they're playing 24/7

[flat bobcat]

Is account identification in the plans? If not, you can ban players as much as you like, they’ll just create new ones.

[cunning ruin]

One is using cheatz and vpn at the same time 😭😭

[amber cedar]

Please understand a rp comes with all things. And this time there is no vehicle skin given in rp reward. Already 2 in crate then thete is no use of 3rd one skin in crate .

[cunning ruin]

I can send you id

[craggy blade]

@amber cedar You can provide your feedback about the RP in #old

[cunning ruin]

The top person in the Europe server

[terse acorn]

@onyx cairn my game stuck on loading screen and didnt enter in a match

[cunning ruin]

198 kd

[craggy blade]

@cunning ruin You can report cheaters.

[lime juniper]

No matter what we do, cheaters will unfortunately always find a way to break it. We just need to keep updating our solutions.

[onyx cairn]

Did you check your Internet connection? @terse acorn

[graceful dagger]

@sacred sky

U were right

[sacred sky]

Told you

[amber cedar]

@lime juniper please give that uaz skin in rp reward. Already 2 skin in crate. Hope u understand . 3 vehicle skin in crates make no sense

[terse acorn]

@onyx cairn yes my internet connection is alright m in game but controls didnt work

[onyx cairn]

Use conversation channel instead of chatting here, @sacred sky @graceful dagger

[graceful dagger]

@onyx cairn ur genes broken

Game

[sacred sky]

What a joke of devs amiright on the request timed out or server issues @graceful dagger

[idle wagon]

Any update for conqueror rewards

[terse acorn]

@onyx cairn and sometimes game stuck on loading screen

[amber cedar]

@idle wagon check #news

[cunning ruin]

Daniel, please check the top 1 guy on Europe server squads, and tell me what do you think @onyx cairn

[graceful dagger]

Gg

[craggy blade]

@cunning ruin You can report them

[cunning ruin]

He's from Pakistan, using vpns, using chetz

[graceful dagger]

Pro game

[cunning ruin]

We can but that doesn't work brother

[craggy blade]

@cunning ruin Reporting doesn't mean automatic ban

[cunning ruin]

It's like it's broken, guys like him are obviously cheterz, 189 kd

189 kd, tell me that's fair and the people at tencent have eyez

[craggy blade]

@cunning ruin statics doesn't define a cheater.

[graceful dagger]

Server is Timed out fix it please

[sacred sky]

IKR @cunning ruin

They don’t check their top 100

[ripe anchor]

I went into the game and i have no friend, what is this

[cunning ruin]

What does? His amount of money spent on the game?

[sacred sky]

Yes @cunning ruin

That’s a technique they use

They spend

[craggy blade]

@ripe anchor It's a bug. A temporary fix is to enter cheer park and exit. It will be fixed soon.

[graceful dagger]

@ripe anchor server timed out out

[sacred sky]

To make their account look legit

[cunning ruin]

@sacred sky HES FROM PAKISTAN, JUST CHECK HIS IP

[ripe anchor]

Ok, thx

[craggy blade]

Welcome :)

[tawny lark]

Do free style play world league?

[craggy blade]

@tawny lark go to #pmco

[cunning ruin]

@sacred sky Yes, I mean like can't they just check the players game if he's really suspicious? Do all the players need to film him first?

[sacred sky]

IKR

[cunning ruin]

It's like making him a star

[sacred sky]

Yes

[graceful dagger]

Devs not replying us

[sacred sky]

My indo friend who was in the top 100 was so pissed about it

[craggy blade]

#chat and #pubg-mobile for chatting.

[cunning ruin]

It's not just him, everyone in the top 100, also the devs are just overrun by cheaters so let's not put all the blame on them

[graceful dagger]

Ok this game is dying

[polar marsh]

@cunning ruin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[haughty cypress]

welcome to free games

[ionic bolt]

Why i canot playing

Pubgg

[graceful dagger]

Server timed out @ionic bolt

[ionic bolt]

Now teally

[terse acorn]

@onyx cairn are u there buddy plz help me

[ionic bolt]

Really

[graceful dagger]

They gonna ask u to play 4.5 but that doesn’t work

[empty harbor]

Desync

Help

[graceful dagger]

@ionic bolt it’s gonna stay there forever now

[night cloak]

@empty harbor it's an issue from your internet connection

@ionic bolt what's your issue

[empty harbor]

@night cloak my ping is 48

[graceful dagger]

Bruhh our ping is good

[night cloak]

Check the latency and jitter @empty harbor

[graceful dagger]

Jitter is and latency is perfect

[empty harbor]

@night cloak 40ms latency

[terse acorn]

@onyx cairn hello r u there

[ionic bolt]

I don't know pubg not responden but my conection is good

[night cloak]

Try doing a routine repair

And use Google DNS

[onyx cairn]

@terse acorn @night cloak may help you.

[graceful dagger]

My jitter is 1.7

Ms

My ping is 2ms

[empty harbor]

@night cloak already done repair in the morning, still problem persist. How to use Google dns?

[graceful dagger]

And u tell me it’s my WiFi

[terse acorn]

@onyx cairn my controls not working internet connection is ok

[ionic bolt]

How do routine repair

[night cloak]

Settings> logout > repair> routine repair

[terse acorn]

@onyx cairn game stuck on loading screen

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @empty harbor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[ionic bolt]

I can't log in

[night cloak]

It's in the login page

[terse acorn]

@onyx cairn help my control not working

[empty harbor]

@night cloak tried dns still same problem

[ionic bolt]

Ok I Will try @Rock47

@night cloak

[amber cedar]

I have a doubt in #news there is written that uaz missing from rp reward. Means it will come on rp rank rewards not in crates?

[graceful dagger]

@ionic bolt 4.5 doesn’t work

Just a heads up

[onyx cairn]

Stop it@graceful dagger .

[graceful dagger]

I’m sorry

But it makes us pissed that the game is broken

Soooo

[craggy blade]

@empty forge You can download maps manually (Android)

[amber cedar]

I have a doubt in #news there is written that uaz missing from rp reward. Means it will come on rp rank rewards not in crates?
@amber cedar @craggy blade

[graceful dagger]

Not our fault

[onyx cairn]

@amber cedar wait for the fix.

[amber cedar]

I m excited 😟

[onyx cairn]

@graceful dagger it's your fault spamming this chat with unrelated content. Kindly move to a discussion channel.

[craggy blade]

@empty forge 4.12 in #faq

[cosmic ember]

@empty forge I am waiting for you from morning

When are you going to solve the problem of the conqueror awards@craggy blade 😭😭😭😭@empty forge

[craggy blade]

@cosmic ember Check #news

Welcome :)

[vague plinth]

Pubg mobile will add uaz skin in royal pass?

[amber cedar]

@vague plinth yes

[cosmic ember]

@craggy blade i got crown rewards

not ace

[vague plinth]

@amber cedar in rp reward ya in rp create?

[amber cedar]

There written rp reward so we can hope in that.@vague plinth

[vapid sail]

There another item missing which is that Iron Rose mask, it’s not there

[final meadow]

@Daniel Mu | PUBGM#9701

[lofty lynx]

[onyx needle]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @onyx needle , @lofty lynx ,@final meadow. Remember to read through #faq before asking questions in the support channels.

[brisk knot]

Me thinking to push again to conqueror 2nd game and killed by Hacker ... Akm 4x ;-;

[storm flume]

Hello, @brisk knot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@vapid sail report that in #old with screenshots

[amber cedar]

@night cloak i think this issue u should forward directly

[final meadow]

Please register the Pubg in Pakistan so that we can play the game easily

[onyx needle]

I have lost my 600 uc when I opened my game😕

[vapid sail]

I gotta wait 6hrs to post a screenshot because I forgot to add it @night cloak

[night cloak]

@vapid sail DM me

[vapid sail]

Sure, thanks

[green wolf]

Date of bonus challenge??

[night cloak]

@onyx needle there are no refunds for the UC you spend

[viral ocean]

Why does pubgm sometimes crash by itself, my friend is using android version 5

[night cloak]

@green wolf no ETA

[storm flume]

Please refer to subpoint #4.7 in #faq for further information, @viral ocean. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fallen nacelle]

Why is the work of preventing the game from connecting to the Internet not being done when there is a root or a jailbreak to the connected device ... Like I did that many games do not want to mention its name for propaganda .. I think the topic is simple and the developers of this game cannot fail it please take the issue seriously and work for the success of the game and prevent fraud

[viral ocean]

Ok

[onyx needle]

@night cloak I have not spend it they have gone when I opened it

[storm flume]

You can contact the customer service via the game settings, @onyx needle. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@night cloak why we can't get our losted uc please tell me the reason cause i also losted 400 uc by mistake in season 13 starting and i contacted the cs but no response why its happening please explain

You spent it

You don't get a refund for that

@night cloak I didn't spend by mistake it losted why r u not understanding my words

[acoustic bloom]

Can you help me, my account is 10 years old and I don't know why😩

[night cloak]

There are no refunds@night cloak if you have spend those

@acoustic bloom ??

Hey, is there an issue with the season rewards? I reached Conq in S13 and have the frame but got rewards for Ace? Some glitch?

@night cloak #news

There is a issue

Thankyou @night cloak

[jaunty spear]

Again no cars in RP.. only on box.. Why? Last season I opened many boxes to get car and I don't get..

Again no cars in RP.. only on box.. Why? Last season I opened many boxes to get car and I don't get..

[acoustic bloom]

May I communicate with someone who knows to break milk?

Yes

[night cloak]

@night cloak i know pubg mobile don't give our uc cause pubg mobile is a thief and stealing our money by many ways

Ok

Well you spend those and blaming the game

@jaunty spear feedbacks to #old

@night cloak hey u want to know how i losted

[polar marsh]

@acoustic bloom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Can i get Pic of this Server's banner?

[obsidian heath]

When wiil bonus challange will come

Anybody

[night cloak]

No ETA@obsidian heath

@night cloak #discord ||I'm not sure about that||

[autumn ivy]

About a hour ago I opened my game and it displayed 60+ friends, Now I opened my game and it displays 5/0 I restarted and now it is displaying 0/0 is this a known bug? Or is it my ping.

[night cloak]

Join and exit the Cheers park@autumn ivy

[autumn ivy]

I launched it rn and it displays 60+ friends like usual

[cinder fulcrum]

@lime juniper in the message board every one can pin 5 msgs but in my account i only can pin 2 then it says i reached the limit!!

@night cloak any idea how to fix it?

[night cloak]

@night cloak ok i accept i spended my uc then please tell me one of my friend losted 60uc just giving a motorcycle popularity to his friend from clan shop in this case he didn't spended 1 uc but he losted 60uc why

[silk plaza]

I have a question regarding 1. Assemble email I got from u.
Contact person Cici song at tencent
@polar marsh

[night cloak]

@night cloak and why don't get refund of his losted uc tell me !

[chilly hemlock]

Jesus wth going on with the servers?

[opaque ginkgo]

@night cloak ok i accept i spended my uc then please tell me one of my friend losted 60uc just giving a motorcycle popularity to his friend from clan shop in this case he didn't spended 1 uc but he losted 60uc why
@night cloak he losted it due to radio message option available with sending bike popularity

[graceful dagger]

I’m having server issues but my WiFi is good

[cinder fulcrum]

in the message board every one can pin 5 msgs but in my account i only can pin 2 then it says i reached the limit!! Any one can help?

[graceful dagger]

It says server timed out

[crisp turret]

@chilly hemlock this issue is gernally because of unstable internet connection. Please try it again by improving interet to 4g network with stable connection

[chilly hemlock]

Bruhhh same as mee

[opaque ginkgo]

It says server timed out
@graceful dagger whi h server?

[glacial gorge]

Midnight rose bus is also missing from royal pass rewards

[night cloak]

@opaque ginkgo then i will call this a uc stealing way that pubg mobile introduced and pubg mobile is a thief

[spring zephyr]

@graceful dagger Try changing your network and see if it happens again.

[graceful dagger]

My WiFi is working well on other games

Like perfectly

[night cloak]

@glacial gorge Can you show ss?

[graceful dagger]

My latency and jitter is good

[night cloak]

@night cloak > #old about that issue

[graceful dagger]

Nothing working with it

[opaque ginkgo]

@opaque ginkgo then i will call this a uc stealing way that pubg mobile introduced and pubg mobile is a thief
@night cloak it's upto you whatever you wanna call it. You have to be careful by taking any action regarding uc.

[hollow juniper]

I didn't get season 13 conqueror rewards

[ripe zephyr]

Im conqueror s13 and i get ace pack. ?

[hollow juniper]

What should I do?

Sameee

[spring zephyr]

@ripe zephyr Check #news

[cinder fulcrum]

Please guys any one cam help with the issue?

[opaque ginkgo]

@ripe zephyr #news

[hollow juniper]

I'm season 13 Conqueror but didn't get Conqueror regards

Rewards

[spring zephyr]

@hollow juniper Check #news

[night cloak]

@opaque ginkgo but there's no alert or anything that ur uc will be deducted if u don't have radio then what to do tell me!

[opaque ginkgo]

@night cloak it have check mark option

[chilly hemlock]

Internet connection?! Hahaha dont make me laugh, I did everything on #faq 4.10 even reinstalling this game (15mins that fast)

[hollow juniper]

Someone help please

[night cloak]

@night cloak ok i will feedback that issue but what happens to his losted 60 uc

[cinder fulcrum]

@opaque ginkgo in the message board every one can pin 5 msgs but in my account i only can pin 2 then it says i reached the limit!!

[spring zephyr]

@chilly hemlock Try changing your DNS, refer to #faq 4.5 and see if it gets fixed.

[ripe zephyr]

Can u fix it ?

[glacial gorge]

Missing from rp reward's

[spring zephyr]

@hollow juniper Already answered, check #news

[opaque ginkgo]

@glacial gorge there are some issue in rp rewards please wait till they get encountered

[night cloak]

@opaque ginkgo so a normal player how to know that

[hollow juniper]

Ok Adithya

Bro will it be fixed?

[night cloak]

My friend got his account hacked what can he do ?

[opaque ginkgo]

@night cloak you must read the message box display. Nothing could be done in that case

[spring zephyr]

@night cloak Feel free to give your feedbacks in the #old channel.
Remember that it was you who pressed it.

[obsidian heath]

Bro when will bonus challange will come

[opaque ginkgo]

@hollow juniper it will be fixed in some time

[spring zephyr]

@night cloak Can he still access his PUBGM Account?

[ripe zephyr]

??????

[hollow juniper]

Thanks guys

[night cloak]

@spring zephyr I think so he send me a screen shot

[cinder fulcrum]

@spring zephyr in the message board every one can pin 5 msgs but in my account i only can pin 2 then it says i reached the limit!!

[spring zephyr]

@ripe zephyr Contact Apple support for that issue.

[night cloak]

@opaque ginkgo ok then u consider that he losted his 60uc

[ripe zephyr]

Kk

[opaque ginkgo]

@ripe zephyr i thinks it's your itunes issue or low balance

[spring zephyr]

@cinder fulcrum Can you give a screenshot?

[opaque ginkgo]

@night cloak definitely sir

[glacial gorge]

They even put dacia skin in crate
uaz and bus skin is missing from rp reward's

We need them in rp reward's atleast uaz skin

[cinder fulcrum]

@spring zephyr yes one minute

[ripe zephyr]

@opaque ginkgo

[opaque ginkgo]

@glacial gorge yes you will get it read #news for more

[ashen wigeon]

Hola

[spring zephyr]

@night cloak If yes, then refer to #faq 2.5 and follow the steps to unlink the hacker's social media account.

[night cloak]

@opaque ginkgo then why @night cloak telling u will don't get a losted uc refund

[ashen wigeon]

Alguien habla español?

[spring zephyr]

@ashen wigeon English please.

[ashen wigeon]

No speak english

[glacial gorge]

@glacial gorge yes you will get it read #news for more
@opaque ginkgo
It didn't mention about bus skin

[hollow juniper]

Those who didn't get Conqueror rewards will they get it?

[opaque ginkgo]

@night cloak it's spended not lost. For you it is lost but for game it's spended

[night cloak]

@opaque ginkgo then why r u consider it's losted

[spring zephyr]

@hollow juniper Yes, refer to #news.

[opaque ginkgo]

@night cloak i am not official, i am player that's why

[round egret]

Hi , can someone help , I didn’t get my conquer rewards for season 13 !!

[opaque ginkgo]

@round egret #news

[sand path]

@silk plaza. Contact @night cloak in dm's regarding player 1 mail.

[hollow juniper]

My question is those who didn't get Conqueror rewards will they get it?

[obsidian heath]

Bro when will bonus challange will come

[opaque ginkgo]

@hollow juniper yes

[spring zephyr]

@obsidian heath Soon™️

@hollow juniper Yes.

[hollow juniper]

Ok That's it

[night cloak]

@opaque ginkgo and for game if this spended the the game is stealing our uc

[hollow juniper]

Thanks you

[obsidian heath]

Can you tell the date

So i can buy royal pass

[spring zephyr]

@obsidian heath No official info about the dates yet.

[opaque ginkgo]

No it's your mistake@night cloak , you must read the message that pops up

[obsidian heath]

Thankyou bro

[silk plaza]

@night cloak, can u DM? Somehow I can't dm you

[night cloak]

@opaque ginkgo no pop up

@opaque ginkgo nothing shows while uc deducted

[hollow juniper]

Ok I don't have to do anything I just need to wait right that's it! 👀

[opaque ginkgo]

Pop up of message window, and check box for radio message

[spring zephyr]

@night cloak You have been already answered, now please move to a discussion channel.

[opaque ginkgo]

@hollow juniper yes

[hollow juniper]

Sure

[opaque ginkgo]

@spring zephyr thanks

[hollow juniper]

I have sent mail to Pubg mobile official

[serene dune]

@opaque ginkgo I need some help about PMCO

[brisk knot]

@spring zephyr sup buddy.. when bonus reward get unlock?

[night cloak]

@opaque ginkgo and if u are a player only then why r u started conversation with me. I am talking with rock47 and why r u entered in the middle

[spring zephyr]

@brisk knot Soon™️

[bronze flint]

Uaz skin is in rp rewards???

[spring zephyr]

@bronze flint Check #news

[bronze flint]

Or crates

[brisk knot]

@bronze flint crates

[serene dune]

@spring zephyr I need some help about pmco

[bronze flint]

Hnm

[spring zephyr]

@serene dune #pmco

[sick nova]

Raport

[opaque ginkgo]

@serene dune ask in #pmco

[sick nova]

Pls help

[spring zephyr]

@sick nova What's the issue?

[raw edge]

Where is uaz skin in Pubg mobile

[spring zephyr]

@raw edge Check #news

[night cloak]

@spring zephyr no why we don't get losted uc refund its my question and i don't get my answer

[opaque ginkgo]

@night cloak depends on knowledge to give answer to specific question

@raw edge #news

[sick nova]

@spring zephyr report pls

[storm flume]

Hello, @sick nova!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[wet wing]

hey, Can i get link of buying UC from website

[spring zephyr]

@wet wing https://www.pubgmobile.com/pay

[wet wing]

ty Aditya

[noble ether]

When I am changing name it's showing 14 character extended I only type 14 letters

[cinder fulcrum]

@spring zephyr

[empty harbor]

Does anyone having fps drop and desync?

I'm sick and tired of it, please fix it

[night cloak]

**Why didn't we get the conqueror title ? **

Pubg Mobile is stealing our uc by many ways its true

[spring zephyr]

@night cloak That will be considered as spent UC not lost UC

@night cloak Check #news

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @empty harbor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[chilly hemlock]

@spring zephyr No Cap this is straight up annoying had the chance to play 1 game. After game straight bavk to connecting da hell

[night cloak]

@spring zephyr if i give u a full screen recording of how uc losted

[spring zephyr]

@night cloak #old

[night cloak]

@spring zephyr then why r u telling its spended not losted !

[tacit oyster]

I didn’t receive my conqueror title neither name tag although i reached conqueror season 13 and i have the S13 avatar frame please help for check up my id : 554629557

[bold kelp]

When will bonus challenge be unlocking? Any specific date?@spring zephyr

[night cloak]

@spring zephyr

[cinder fulcrum]

@night cloak please stop sending stupid msgs let them answer others you are annoying

[bold kelp]

Yes please shut up @night cloak

[noble ether]

@spring zephyr When I am changing name it's showing 14 character extended I only type 14 letters & all 14 letters shown on box

[night cloak]

@cinder fulcrum u don't know how much uc i losted that's why u are writing this noob

[spring zephyr]

@noble ether Try another name, a shorter one.

[sand path]

@cinder fulcrum yes?

[spring zephyr]

@bold kelp Soon, no specific dates.

[noble ether]

@spring zephyr bro I have to use it since it my yt name