questions

[autumn ivy]

Okay, Thanks!

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @nocturne viper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[glossy sable]

You have already been answered before, @nocturne viper. Continuing to spam in support channels will be considered as trolling and sanctioned with a mute.

[nocturne viper]

I didn't send spam, but I want someone to help me.

[glossy sable]

You have been answered already.

[latent falcon]

I lost my account after unlinking with the Facebook account and i contacted support, and no one responded to me@storm willow

[tiny mural]

hey customer support guy is telling me to give him registration date for my play account.how do i see that?

supposedly when was my play account first registered to the game

[proven crescent]

Okay the 35% discount for RP point purchases is here now what I am wondering is it says the sale ends on the 12th... does that mean that as soon as the daily reset for 12th hits it ends? Or it’s still available on the 12th and ends on the daily reset of the 13th?

[polar marsh]

@neat siren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@lean tiger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[craggy blade]

@proven crescent Sale will end on 7/12 (UTC+0).

[tiny panther]

Guys i wanna know when they will add the unlink button, my facebook account ia stuck on my pubg account !!

[craggy blade]

@tiny panther No specific release date available.

[tiny panther]

Okay i wanna know even if they will add it or not

[craggy blade]

They should add it.

[proven crescent]

@craggy blade I read that in the game too, it’s why I asked here, is it a 2 day sale or a 3 day sale?

[tiny panther]

Okay, we have to wait but I don't know why they makes it so hard

[stray current]

Any solve my problem

[proven crescent]

For me up in Australia it started like 10 hours and 20 minutes ago at 10am on July 10th

[craggy blade]

It says it will on end on 12. So @proven crescent

[stray current]

Any help to solve my problem

[proven crescent]

So? Is it a 2 day sale or a 3 day sale?

[latent falcon]

I lost my game account after unlinking with the Facebook account , can anyone help me?

[polar thistle]

you can unlink acc?

[craggy blade]

@proven crescent Depends upon where you are and what time there is.

[stray current]

@ The Gamer help to this problem

[polar thistle]

@craggy blade any solution for @stray current 's problem?

[proven crescent]

I wrote it above^ I am up in Australia and the game resets daily at 10am for me, the sale started today at 10am 10th of July

[craggy blade]

@polar thistle The staff said to reinstall the game from the official store to @stray current

@proven crescent it will end on 12th. Means it will be available on 10,11,12.

[stray current]

@ The Gamer I have already done it

[night cloak]

@craggy blade next premium crate pubg mobile ?

[craggy blade]

No ETA @night cloak

[night cloak]

Ok

[minor prawn]

U can’t start my game for some unknown reason

Anyone else getting this?

[stray current]

@TheGamer I have already done it

[proven crescent]

Are you certain? Coz if not I will just be wasting UC buying points that I won’t be able to use coz the RP locks at the same time as this sale ends

[lime quail]

I can’t open the game it’s automatically closed

[bronze tide]

I’m having the same problem the game is not opening why?

[lime quail]

Yeah me too

[polar thistle]

@craggy blade @stray current have already done that but its not helping any other options?

[craggy blade]

@polar thistle I don't know further

[rapid helm]

Game’s not opening

[warm smelt]

My game isn't opening, it just closes as soon as i click it

[craggy blade]

@rapid helm Please report in the #old with video and character ID and device.

[stray current]

@TheGamer now what to do

[warm smelt]

it isn't the device, it's the game

[craggy blade]

@warm smelt Probably. But that would be useful if you report with the information.

[copper parcel]

Me too my game is not opening

[warm smelt]

i'm confused on how character ID would be any sort of help

[muted owl]

Same problem with me

[craggy blade]

@warm smelt which device?

[muted owl]

My game just started to crash few mins ago

[craggy blade]

@muted owl Report in #old

[muted owl]

I already reported 3 problems

[surreal field]

Why is PUBG crashing?

[muted owl]

Mic glitch

[copper parcel]

Ipad

[upper wolf]

iPad mini 5 crash problem, can’t enter the game

[muted owl]

Problem with game kicking me out

[craggy blade]

@surreal field Report in #old with device

[muted owl]

And now this

[warm smelt]

iPhone crash

[muted owl]

Everyone’s game crashing

[craggy blade]

@warm smelt hmm. IOS devices

[worn olive]

Crash

[muted owl]

Can’t even get in specially when there’s a tournament

[craggy blade]

@lime juniper IOS devices facing game crash issues upon starting.

[worn olive]

Fix it we have to play pmwl

[craggy blade]

@worn olive Don't worry it will be fixed

[hazy phoenix]

Guys i think all apple users are facing a crash problem when trying to lauch the game

[craggy blade]

All you have to do is report.

[copper parcel]

Turn off wifi open the game then turn on wifi i just tried it, its working

[modern trellis]

Fix it we have to play pmwl
@worn olive lmao you don’t have pmwl to play

[tame sparrow]

vernut

I’m stolen an account; I can’t find or log in. I ask for help to return my account, it was hacked as I get it back

[muted owl]

And all you have to do is fix it @craggy blade

[worn olive]

Share it with authorities to fix as soon as possible

[craggy blade]

@muted owl It will be fixed soon.

[muted owl]

Why can’t you do that and tell the developers

[surreal field]

@craggy blade can’t even login

[copper parcel]

Turn off wifi open the game then turn on wifi i just tried it, its working

[craggy blade]

Report in #old with device. @surreal field @muted owl

[surreal field]

@craggy blade ok

[tame sparrow]

vernut

I’m stolen an account; I can’t find or log in. I ask for help to return my account, it was hacked as I get it back

[lime juniper]

How many reports so far, @craggy blade?

[craggy blade]

@lime juniper 10+

And going on

[light eagle]

@minor prawn i have it too, whats the problem

[night cloak]

@spring zephyr still not done

[stray dune]

Game crashing on ios device only

[muted owl]

Nope still crashing @copper parcel

[minor prawn]

The Facebook API seems to have crashed I’m assuming

[hazy phoenix]

All apple users are crashing at start

[stray current]

@TheGamer help the problem

[worn olive]

@modern trellis playing from team freestyle if you don’t know

[polar thistle]

@lime juniper can you help @stray current

[copper parcel]

Worked for me

[lime juniper]

Thank you so much for the notification, @craggy blade.

[craggy blade]

@lime juniper You're welcome

[modern trellis]

@worn olive if you were playing you’d know the games have already been played and recorded

[minor prawn]

Anyone who has leaked there Facebook account with PUBG. It will refuse to open

[warm smelt]

Why would it be facebook when some of us don’t use Facebook to login

[surreal field]

@craggy blade done

[craggy blade]

@surreal field Great. It will be fixed soon

[stray dune]

@warm smelt right

[muted owl]

so is the developers

[warm smelt]

I use twitter to login not Facebook

[minor prawn]

Same can be said for apps like Spotify if u have it leaked

[muted owl]

Never fix the dam thing

[polar thistle]

@craggy blade is nice guy

[muted owl]

Keep adding more & more bugs

[surreal field]

@craggy blade thank you for the support

[worn olive]

@modern trellis 🤷‍♂️

[stray dune]

I will play from my android device now

[muted owl]

I missed my match coz of this bs

[latent falcon]

@craggy blade
I lost my account after unlinking with the Facebook account

[wispy quarry]

Game is not opening

[stray dune]

@wispy quarry yes

[surreal field]

@wispy quarry everyone is facing this problem it will be fix soon as possible

[craggy blade]

@wispy quarry They are aware. It will be fixed soon.

[night cloak]

Oh man I still haven't got 2mb update I can't run my game at hdr or even balance extreme even though I have OnePlus 7pro

[plain nexus]

Game is not opening on ios

[worn olive]

@modern trellis you’re definitely high on something

[ionic lion]

My pubg is not opening why is it so

[craggy blade]

@night cloak Clear your game cache and restart it.

@ionic lion They are aware. It will be fixed soon.

[night cloak]

@craggy blade lemme try it

[storm willow]

We are aware of the issue with iOS. Please wait patiently

[river comet]

why’s my pubg keep crashing whenever i login
i restarted my device and did every solution possible
my device: ipad air 3

[tame sparrow]

vernut

I’m stolen an account; I can’t find or log in. I ask for help to return my account, it was hacked as I get it back

[woeful elm]

Many apps are crashing on iOS rn.

[ionic lion]

Yes it’s the same happening with me

[surreal field]

Please don’t spam they are already aware now just Sri back and wait

[muted owl]

What wait

[tame sparrow]

vernut

I’m stolen an account; I can’t find or log in. I ask for help to return my account, it was hacked as I get it back

[storm willow]

We are aware of the issue with iOS. Please wait patiently

[buoyant nymph]

Help I cant open my pubg

[muted owl]

Who will be responsible for the match I had

[ionic lion]

Pls do it fast @storm willow

[night cloak]

Britan shut up

[tame sparrow]

vernut

I’m stolen an account; I can’t find or log in. I ask for help to return my account, it was hacked as I get it back

[muted owl]

It was finals of 50k price

[craggy blade]

Avoid spamming. It will be fixed.

[mighty whale]

I can’t open my pubg

[craggy blade]

@mighty whale We are aware of the issue with iOS. Please wait patiently

[tame sparrow]

vernut

I’m stolen an account; I can’t find or log in. I ask for help to return my account, it was hacked as I get it back

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @tame sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hollow hedge]

pubg cant open, i tried deleting it

[stray current]

Help I can't log in my pubg account

[muted owl]

Im so running out of patients

[hollow hedge]

oh nvm

[craggy blade]

@hollow hedge IOS?

[fluid ore]

hi

[storm flume]

M416#6109 was muted | avoid spamming in support channel

[hollow hedge]

@hollow hedge IOS?
@craggy blade yes, iphone 8+

[errant palm]

You guys should temporarily disable this channel, because people are gonna spam the issue

[minor prawn]

Reason to why PUBG refusing to open:
Facebooks API which is what some of us use to leak out account with PUBG has crashed, any accounts using Facebook to have it leaked will not open, it is not a PUBG only issue.

[storm willow]

We are aware of the issue with iOS. Please wait patiently

[night cloak]

Pubg not opening in ios

[craggy blade]

@hollow hedge We are aware of the issue with iOS. Please wait patiently

[surreal field]

@hollow hedge we all have this issue they are already aware

[hollow hedge]

@hollow hedge We are aware of the issue with iOS. Please wait patiently
@craggy blade alrighty, how much time approximately?

[craggy blade]

@hollow hedge Few hours or days.

[storm willow]

Until it is fixed

[light eagle]

few days?

[night cloak]

What the hell is this game the game is crashing now!
what should i do now??

[storm willow]

We are aware of the issue with iOS. Please wait patiently for a fix

[minor prawn]

Just mute the whole channel

[buoyant nymph]

Free uc because of the ios bug pls 😂😂

[muted owl]

So basically the issue is with fb

[night cloak]

@storm willow dude I tried doing everything like deleting repairing clear cache still I can't run my pubg game at extreme fps on my device OnePlus 7pro take your time no need to rush

[tender cargo]

How to achieve pubg partner title I am also youtuber

[night cloak]

Hlo

[storm willow]

@night cloak #old with device info, chaR ID and region

[storm flume]

Please refer to this channel's pinned messages for further information, @tender cargo:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[gritty marlin]

Pubgm is crashing for shibe

[storm willow]

We are aware of the issue with iOS. Please wait patiently for a fix

[night cloak]

👀 Had customs 🥺

[rotund badge]

._.

[stuck meteor]

I was top 10 at 15 kills

[ionic lion]

Pls fix it fast @storm willow

[storm willow]

Repair / reinstall @stray current

[balmy lodge]

Hello

[restive helm]

Why my game is crashing?

[storm willow]

We are aware that the game is crashing for iOS users and are looking into it. Apologies for any inconvenience caused.

[tidal river]

😐

[cobalt comet]

well when will bug fix .... my scrims are there at 5 pm

[dawn pike]

@normal fulcrum Bro is there any issue with iOS

[manic bone]

damn pubg really is doo doo

please fix your game im really bored and got nothing else to do and plus yall add stupid creates just for us to spend our money, why cant u fix your glitches and bugs and remove all these hackers, hackers are gonna take over the game if u dont work on it. stop working on power ranger creates or barbie creates or patrol creates. the game is 17+ too so why u make these little baby creates lmao

[polar thistle]

@storm willow @stray current has already reinstall the game but isnt working

[runic stirrup]

Hello pubg not work why ?

[sand path]

It's not a game issue. @polar thistle. Something wrong with iOS platform

[warm smelt]

It’s a game issue

[storm willow]

** We are aware that the game is crashing for iOS users and are looking into it. Apologies for any inconvenience caused.**

[sand path]

^

[brazen pecan]

@everyone what is this pls help out

[plain ember]

Same issue on iPad mini 2019

[storm willow]

** We are aware that the game is crashing for iOS users and are looking into it. Apologies for any inconvenience caused.** @brazen pecan

[latent falcon]

@storm willow @craggy blade
Can I inquire about account loss problems here?

[storm flume]

You can contact the customer service via the game settings, @latent falcon. Refer to subpoint 5.3 in #faq for further instructions.

[elfin loom]

Well, looks like I can’t play pubg mobile now

[torn yoke]

Same 😂

[storm willow]

Will be fixed

[dusty dawn]

Game is crashing a lot

[buoyant flume]

when will the game be restored on the iPhone?

[opal raft]

It will b fixed soo

[night cloak]

Just out of curiosity why’s the game crashing. I dint wanna loose my top 100 placement 😓😓

[polar marsh]

@prime wraith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[nova rapids]

dw it will be fixed #news

[long trellis]

How i clear cache data on iPhone for pubg mobile??

[vast jolt]

my app keep crashing. Just when I open it, it closes

[storm willow]

** We are aware that the game is crashing for iOS users and are looking into it. Apologies for any inconvenience caused.**

[jovial ermine]

We have tournament game after 20 minutes and pubg is not opening in ios

[storm willow]

@jovial ermine read above message

[lime juniper]

Updated the message, @storm willow.

[sand path]

@jovial ermine since it's a universal problem, you can talk to the organizers and ask to postpone it.

[mossy kelp]

6 hours slow mode op

[hollow tangle]

We have pro league in 64 minutes and pubg is not working

[storm willow]

We are aware that the game is crashing for iOS users. This is something happening to the majority of applications and games. It will be back to normal soon. Apologies for any inconvenience caused.

[whole brook]

Hope will be fixed in a few mins

[vapid locust]

premim crates again gone

[storm willow]

@vapid locust will be available later.

[split geyser]

When is the ios issues gonna be fixed?

[cloud bough]

Another person is opening my account please help me

[amber knoll]

Crash on iOS

[storm willow]

We are aware that the game is crashing for iOS users. This is something happening to the majority of applications and games. It will be back to normal soon. Apologies for any inconvenience caused.

[south hazel]

Hi anyone here cabn help me where can i found support pubg mobile Kr decord?

[storm willow]

@south hazel if you cannot find in #613267301243944960. We do not know

[teal panther]

This is something happening to the majority of applications and games. I
@storm willow correct. not a PUBG Mobiloe issue as wot Blitz is crashing too

[storm willow]

@teal panther anything in iOS that uses Facebook login will crash

[distant escarp]

It’s the Facebook’s api again, huh?

[storm willow]

Yes @distant escarp

[steel pond]

Is the login with apple option the same as the Game Center o no ? And if what’s the difference ?

[regal isle]

Yes @distant escarp
@storm willow no i haven’t fb app and PUBG also crash

[desert pewter]

The isse is happening in Android also?

[storm willow]

Read #news

[plush bolt]

Game is crashing on ios😫

[magic spruce]

Please help me

[storm willow]

#news @plush bolt

[storm flume]

You can contact the customer service via the game settings, @magic spruce. Refer to subpoint 5.3 in #faq for further instructions.

[rotund atlas]

Please provide Smooth-Extream Options in Kirin 810 processor
It is capable of running hdr-extream
@pubgmobile

[raw ginkgo]

ios game is closing

[normal thistle]

Read Read #news @raw ginkgo

[storm willow]

@rotund atlas #old

[vestal spade]

iOS 13.5.1 iPhone 6s my game can’t even open. It was fine like few hours ago

[storm willow]

We are aware that the game is crashing for iOS users. This is something happening to the majority of applications and games. It will be back to normal soon. Apologies for any inconvenience caused.

[night cloak]

i heard pubg is removed from apple store???

[storm willow]

@night cloak No

[tiny wharf]

Is it just me or is it for everyone else as well. I got kicked out of the game and I can’t go back in

[heady fossil]

Hello i click to open the game but it returns to main menu

[alpine solstice]

Yes bro in my server a person also had this problem

[umbral pond]

There's issues of game crashing for iOS users so wait for a patch update so it will be fixed

[storm willow]

We are aware that the game is crashing for iOS users. This is something happening to the majority of applications and games. It will be back to normal soon. Apologies for any inconvenience caused.

[plush hill]

yes

[night cloak]

Pls tell me why I am crashing in pubg on iPad Air 2

[sand path]

Read above

[crisp dew]

Game crashing on iPad Mini 5

[night cloak]

@night cloak it will be fixed soo

[storm willow]

Please Read #news

[glossy badge]

How much time would it take for an estimation

[left drum]

why pubg isn't working on ios?

[storm willow]

iOS users: Please Read #news

[fossil iris]

@sand path ane news about my problem

[night bloom]

It’s iOS problem

[sand path]

#news

[opal minnow]

why my gam no work make me veri said biro

[night cloak]

Help @here gameloop not rendering

[minor nova]

Pubg not working on iOS? What about those players who will be playing PMWL on ios

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[sand path]

@minor nova they will probably delay it. Since issue is universal

[slim cargo]

Out of nowhere my game crashed (first time it’s happened) now it crashes every time I try load the game

[night cloak]

Will PMWL be postponed because of this issue ?

[ruby grotto]

Hello I need help , my pubg isn’t working

[cunning pebble]

We are aware that the game is crashing for iOS users. This is something happening to the majority of applications and games. It will be back to normal soon. Apologies for any inconvenience caused.
@storm willow .

[cold plume]

my game crashing every time when I open in ipad how to fix it

[river comet]

if this gets fixed will there be an patch update for this? or it will be just normal on the current version

[storm willow]

iOS users: Please Read #news

[heady falcon]

Bruh same

[crude escarp]

Why does Prime Plus lost? 07.07 i purchased. Pubg mobile support you do not answer or it "prime plus active". It is not active. But the prime icon is missing. Second time occurs. Since then he has nothing happened. Robot reply message active active acitive. Not active. Look pics. 😡

[agile hollow]

What will be compensation for this problem with iOS users? During this period ppl could achive many things in game but we basically cant get online so, do pubg team thing about compensation or they just dont care as usual? 🤔

[storm flume]

You can contact the customer service via the game settings, @agile hollow. Refer to subpoint 5.3 in #faq for further instructions.

[storm kindle]

why is game crashing ?

[storm willow]

iOS users: Please Read #news

[wild bronze]

I guess everyone else had the game crashing?

[polar marsh]

@frigid forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slender sparrow]

PUBGm in IOS 13 is crashing

[median garden]

Pubg Crashing On IOS

[jaunty spear]

Yes

[storm willow]

iOS users: Please Read #news

[woeful lily]

@storm willow
Please pin this message. Thank you very much for the quick feedback. I’ll let my other friends know about this

[sick shale]

It's pinned

[agile thorn]

My game keep crashing
.....

[storm willow]

iOS users: Please Read #news

[night cloak]

Thank u im experiencing same problem @storm willow

[solemn oxide]

I have iphone xr pubg not opening
But in android its opening

[bold siren]

Read #news.

Please read before asking.

[sly imp]

I’ve been kicked off ... turned off and restarted my iPad 3x ... tried to log back in but it keeps kicking me off ????

[feral knoll]

even kr version not opening

[storm willow]

iOS users: Please Read #news

[hot plover]

Is something Wrong with pubg? Is nit starting at all.

[dusk swallow]

Pubg is crashed in all pf the iOS devices. Hope it gets fixed soon.

[storm willow]

** iOS users: Please Read** #news

[violet ore]

Dear Pubg mobile. The IOS crashes happened by Some problem with Facebook SDK. Please look into it

[sharp dust]

Auto turn off game after startup, how to fix? trying restart phone but same, Many IOS users have same problem from today. I met them on forums and social media with same problem. Help.

[polar marsh]

@shadow onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[bold siren]

Please read #news if you are an iOS user.

[polar marsh]

@lament snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[radiant halo]

@lime juniper
yo is it bannable to use fps boosters too? Or only gfx tools which were made for pubg

[storm flume]

Use of unauthorized third-party software or methods, @radiant halo, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[storm warren]

How much time will it take

[hidden urchin]

Any one have issue on iOS?

[viral ocean]

Check #news @hidden urchin

[sacred turtle]

Read #news @hidden urchin

[bold siren]

We are aware of the current issue encountered by iOS users. This is something happening to multiple applications and games on the iOS platform and we are actively looking into solving it. Apologies for any inconvenience caused, and thank you for your patience.

[grim forum]

My game is keep crashing on iOS look

[golden dune]

Hi @viral ocean I have sams issue. I cant open it

[bold siren]

PLEASE READ....

[alpine brook]

Got an Temporary Solution:
Turn off your Data or Wifi
Open PUBGM
Then when it says unable to connect server, turn or your internet & then Tap on OK

It works.

[sterile shale]

Fake

[bright mural]

By when it will be fixed some one knows

[dawn lotus]

I can't ads videos here?

[polar plover]

6 hours slow down? LOL

[neat grove]

6hours what?

[hushed pebble]

@alpine brook after turning on data/wifi.. CRASHED!!!

[nocturne parrot]

Can somone help my friends game isn't opening

[night cloak]

When the game on iOS will be back?

[remote gust]

Where is bonus challenge?

[scarlet drum]

can some mod just make a psa that’s it’s a iOS glitch and people shouldn’t worry 😒

[storm willow]

** iOS users: Please Read** #news

[vernal flume]

Its not iOS glich. All other apps are working fine for me except pubgm

[night cloak]

Is Tencent trying to win best bugged application of the year bcuz every season new thing launched for us buffer overflow data not found now this
After all of these what we get in update new bug map in beta
New useless skin and camp for nothing

[bold siren]

Some applications are working fine but some are not, @vernal flume.

[zealous musk]

I cant open my game it when i try to get on it kicks me out

[bold siren]

Such as Spotify, PUBGM and CODM.

[twilit yew]

apple issue?

[storm willow]

** iOS users: Please Read** #news

[sand path]

@twilit yew #news

[toxic mountain]

@lime juniper when the problem will be solved of iOS users

[verbal yoke]

hi why does my game keep crashing @sand path

[sturdy quest]

i tried to uninstall and then install the game but this is coming after the glitch

[storm willow]

#news @toxic mountain

[night cloak]

i'm an ios user and i can't get into the game when this fixes

[fair pumice]

yes

[night cloak]

@sturdy quest wait for a patch update

[ashen kettle]

Will more new guns come in guncraft or is it just these two guns?

[night cloak]

@night cloak hey when my skydiving stop and open parachute at the moment my screen gets up without touching anything

[warped seal]

ok ty

[night cloak]

Record it and post it in #old , @night cloak .

@warped seal 30th of this month

@bold siren facing a crash on my iOS devices please help

[storm willow]

** iOS users: Please Read** #news

[glad narwhal]

Hello, i’m facing problem, what should i do?

[storm willow]

** iOS users: Please Read** #news

[hollow herald]

What about tha PMWL then??? How players will play their matches 😬😬

[gritty harness]

A fix is out

[storm willow]

** iOS users: Please Read** #news

[alpine yarrow]

Hello

[night glacier]

Hello my fb aC got hacked bro and my pubg ac was linked with both Google and fb but how can i unlink it plz help me bro😩

[pine ridge]

PMWL, the show is cancelled today. This is for information to all.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @night glacier. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hoary bramble]

Can’t log into pubg what’s going on?

[storm willow]

** iOS users: Please Read** #news

[spring zephyr]

@hoary bramble IOS?

[upper sail]

Hello plz can someone help me in my samsung device 60fps was coming but after update only 20-30 fps is coming is very hard to take close range battles & also 1 more problem is coming that game is taking much time on loading for match i am not even coming on spawn land i am directly joining match when plane is going plz help
BTW sorry for my english
<@&639889499718942720>
@spring zephyr Yes i have downloaded the patch

[primal saffron]

yall really send messages without looking/scrolling previous messages

[spring zephyr]

@upper sail There was a 2MB patch out, have you downloaded the patch?

[pliant crag]

Anyone know about why game is crashed in ios

[spring zephyr]

** iOS users: Please Read #news**

[polar marsh]

@tacit bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

** iOS users: Please Read #news**

[coral maple]

I'm having the same problem 😂This is really weird I can't even open CODM !!

[night cloak]

guys change your date to one day back then turn off your data then open your game and turn on data(ios)try it its working

[restive stratus]

no

[rich root]

It is not working

[stone granite]

Hello, please help me unblock my profile @sharp nicheator1989

[safe zenith]

PUBG MOBILE is not working in my iPhone

[spring zephyr]

** iOS users: Please Read #news**

[crude ridge]

@night cloak thx it worked

[still sky]

My pubg is not opening

[spring zephyr]

** iOS users: Please Read #news**

[waxen gate]

Question: Is it possible to play pubg mobile with keyboard and mouse(emulator) using the ipad pro's magic keyboard?

[spring zephyr]

@waxen gate Using external accessories is not recomended.

[night cloak]

My pubg isn’t opening on my iPad

[spring zephyr]

** iOS users: Please Read #news**

[polar marsh]

@next slate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lofty trail]

Hey my pubg is not opening all of the sudden? What's going on? Nvm I saw the news,yeah thanks, hope it'll get fixed soon, really effects the daily practice at the specific time

[spring zephyr]

** iOS users: Please Read #news**

[dim sphinx]

It download so slow

[ionic sparrow]

Help please how to get access to Lite?

[true wasp]

I cannot enter the game help

[storm flume]

You can now access #lite-news, #lite-chat and #lite-support, @ionic sparrow. Revert this at any time by reacting twice to :regional_indicator_l: in #613267301243944960.

[spring zephyr]

** iOS users: Please Read #news**

[storm willow]

@brisk knot Daily deals are region based, you cannot bypass it for the sake of offers.

[granite ether]

some people suggest changing the date to past open with wifi off is it safe?

[night cloak]

How to access lite

[tall palm]

If i change my date back one day, does it actually work?

[storm flume]

You can now access #lite-news, #lite-chat and #lite-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_l: in #613267301243944960.

[stiff ginkgo]

@spring zephyr I had 3500 coins thought this season I'd get the royale pass soon but it's locked 😭😭

[agile canopy]

Changing date to one day past works

[tough sundial]

Hiii I need sum help....I am 3fingure player...everything ok but joystrick is movement very odd..and it is working automatically when we stand this time joystrick sparting is on....so pls help to close this problem...I am getting this problem in session 13 also

[spring zephyr]

@stiff ginkgo Soon.

[grave orchid]

Hellllllllp

[spring zephyr]

@waxen mist No advertisement here.

** iOS users: Please Read #news**

[frosty mica]

PUBG not opening on ios devices

[spring zephyr]

** iOS users: Please Read #news**

[mental sun]

When will open iOS servers

[spring zephyr]

@mental sun Check #news.

[patent vigil]

hello it was my first time in ace and i dropped down to crown will i still get the name tag and title?

[night cloak]

When the problem will be solved in ios ?

[spring zephyr]

@patent vigil If you have completing 5 classic matches in the ace tier, then you wlil get it.

** iOS users: Please Read #news**

[night cloak]

@spring zephyr I have a glitch where I have to use a vpn to talk or hear teammates ingame, wassup with that

[rose lily]

My game started working

[dreamy pivot]

Why PUBG Mobile support team donot fix render glitch for emulator player?

[storm flume]

You can now access #emulator-chat and #emulator-support, @dreamy pivot. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@dreamy pivot Ask in #emulator-support.

[zenith orbit]

@grave orchid turn-on flight mode open the app once it opens turnoff flight mode it should open

[cursive iris]

well there was a cheaaater was recorded at #cheater-reports and marked with green , that was maybe in the second week in the season , and i complained more than 2 times , and u guys said that he will be punished soon but still nothing until today , there was someone from the support who told me to contact @sand path and i dm her with all the details and the video , she said thanks and still nothing happened to this guy. so whats happening? u guys should fight the cheaters more harder than this , dunno why are u defending them most of the times. btw im muted for 6hrs and cant write anything else

[jade halo]

Custom and Premium Crate Release Date ?

[wraith brook]

@jade halo No official date

[spring zephyr]

@cobalt pier Restart your phone and try again.

[night cloak]

well there was a cheaaater was recorded at #cheater-reports and marked with green , that was maybe in the second week in the season , and i complained more than 2 times , and u guys said that he will be punished soon but still nothing until today , there was someone from the support who told me to contact @sand path and i dm her with all the details and the video , she said thanks and still nothing happened to this guy. so whats happening? u guys should fight the cheaters more harder than this , dunno why are u defending them most of the times. btw im muted for 6hrs and cant write anything else
@cursive iris oh damn 😂

[tough sundial]

Hiii I need some help....my joratrico not working properly....

[spring zephyr]

@tough sundial Have you tried repairing?

[tough sundial]

Yes already done but not working

[lethal pewter]

i need help for pubgm emulator which is graphics glitch

[tough sundial]

@spring zephyr properly not working

[storm flume]

You can now access #emulator-chat and #emulator-support, @lethal pewter. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@lethal pewter Ask in #emulator-support.

@tough sundial Can you explain your issue in detail?

[wispy fractal]

I need to know emulator news

[storm flume]

You can now access #emulator-chat and #emulator-support, @wispy fractal. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[tough sundial]

Snaps

[polar marsh]

@crisp berry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@tough sundial Can you explain your issue in detail?
I don't get what you are trying to say.

[wooden condor]

How can I unlink my fb account .?

[ionic lion]

My games is crashing can someone help me

[spring zephyr]

@crisp berry Usage of VPN is not recomended.

@wooden condor You can't, at this moment.

@ionic lion IOS?

[ionic lion]

Yes

[spring zephyr]

Restart your phone and try again.

[rose nexus]

@fervent bobcat I face one issue in pubg mobile I don't know where to post this so I am posting here as I am a streamer and It's giving me issue

ISSUE :- When ever I organise a custom room of all weapons at the end circle there is a network error reposted every time can anyone check this issue and raise to testing team of pubg so that they can fix this issue
you can take it from my stream also channel name :- "Akhand gaming community"

Can anyone help me with this because of this I am not able to organise small matches

[wooden condor]

@spring zephyr no option to unlink?....my fb got hacked. .. that's why asking

[tough sundial]

How to resolving and make good movement....

@spring zephyr sir my joystrick automatic locked in standing time...joystrick automatically movement right side automatic ....so pls help.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @wooden condor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[crisp berry]

@crisp berry Usage of VPN is not recomended.
@spring zephyr thanks

[river comet]

@spring zephyr sir my joystrick automatic locked in standing time...joystrick automatically movement right side automatic ....so pls help.
@tough sundial clean ur screen or try restarting phone or moving the controls in the settings

[tough sundial]

@river comet I an try but not settle...😭

[river comet]

it's probably cause of the screen

[tough sundial]

Already cleaning screen and already setting the joystrick control...

@river comet bro I am using OnePlus 7t

[river comet]

try using a finger sleeve

or anything

[tough sundial]

But getting problem....already 7time updates in discord....

[unique magnet]

Since when did we had auto equip scope option? I mean in which update?

[spring zephyr]

@tough sundial Report it in the #old channel with a video of it happening.

[tough sundial]

@spring zephyr ok

[tiny mural]

hey customer support guy is telling me to give him registration date for my play account.how do i see that?

first time it was registered with your google play account

[cursive iris]

B

[river comet]

Since when did we had auto equip scope option? I mean in which update?
@unique magnet long ago

[cursive iris]

Why am i getting ignored? Is my trouble is really hard or u guys gaining benefits from it

[night cloak]

Hi

[river comet]

@cursive iris what's the problem

[night cloak]

?

[river comet]

i'll find it

[night cloak]

Ok

[river comet]

Hi
@night cloak this is #questions

[steep rock]

When is the server for Nepal coming??

[sand path]

@cursive iris we are aware. All I can ask is to wait. His suspension is processing.

[steep rock]

@sand path when is the server coming for Nepal?

[river comet]

soon

[sand path]

No information.

[strong notch]

Hello ? Why is my game on iOS lagging so much these days . Freezes frame drops uffff I am tired any fixes ?

[cursive iris]

Nadeko this screen shot from may 18

[river comet]

Hello ? Why is my game on iOS lagging so much these days . Freezes frame drops uffff I am tired any fixes ?
@strong notch restart ur phone or try using low graphics clear ur phone memory

[cursive iris]

U mentioned tthe same words

[sand path]

It's out of my hands.

[strong notch]

@strong notch restart ur phone or try using low graphics clear ur phone memory
@river comet tried everything

[cursive iris]

And he is still playing conqueror from this time

[sand path]

Security team will ban him

I'll give another push.

[cursive iris]

I hope

[strong notch]

@strong notch restart ur phone or try using low graphics clear ur phone memory
@river comet on the same phone it would play better with high graphics . And now even with lower than lowest it doesn’t work

[steep rock]

@sand path how many mods are only their for pubg ??

[sand path]

What do you mean?

[cursive iris]

You still have his id maybe or should i send it 1 more time ? Also i have the video and a screenshot of his report in cheater reports channel. If needed

[sand path]

I have it

[steep rock]

I mean no of mods for pubg mobile for maintenance

[cursive iris]

Thank u.

[sand path]

Maintenance?@steep rock

[strong notch]

@sand path can you help ?

[steep rock]

I mean like staffs

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @strong notch. Remember to read through #faq before asking questions in the support channels.

[steep rock]

Staffs for pubg mobile

[sand path]

@steep rock around 20 on discord

[steep depot]

Speaker and mic issue in game

[strong notch]

Lags and frame drops> We are unable to provide assistance if you do not ask a question or state a problem, @strong notch. Remember to read through #faq before asking questions in the support channels.
@storm flume I asked already

[steep rock]

Okay thanks

[chrome coyote]

Game is lagging in ping. My internet is okay.

[sand sparrow]

Hi, my account was hacked

[strong notch]

Lags frame drops freezes on iOS

[sand path]

Device?

[strong notch]

With all things tried. Repair reinstall restart

[sand sparrow]

My account has been compromised

[strong notch]

IPhone 7

[river comet]

low end device

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @sand sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[river comet]

try just

[strong notch]

Bro it use to work very well before

[steep rock]

iPhone 7 is low end?

[strong notch]

Just like a high end

[river comet]

nah i meant like

try just waiting for patches

[strong notch]

iPhone 7 is low end?
@steep rock I don’t think so

😭

[steep rock]

No iPhone 7 is better than iPhone 6

[strong notch]

Just because there are newer phones it doesn’t mean that iPhone 7 is low end

[steep rock]

FPS drops only when u are recording or background apps

[strong notch]

It was one of the best phones that supported ping

[steep rock]

@sand path can I add u in pubg mobile?

[strong notch]

FPS drops only when u are recording or background apps
@steep rock

I was streaming . But I didn’t Experience it earlier

Now it literally freezes !

[feral knoll]

you can chat in #pubg-mobile

[strong notch]

For 5-6 seconds

you can chat in #pubg-mobile
@feral knoll
I am trying to find out solutions for my problem and not chatting

[sand path]

@sand path can I add u in pubg mobile?
@steep rock
May i know why

@strong notch looks like your device can't handle the load

[steep rock]

Just

[ionic raven]

Pmco registration site is not working can anybody help?

[wary needle]

Any mod???

[river comet]

Pmco registration site is not working can anybody help?
@ionic raven #pmco

[strong notch]

Lol device is same game is same why not why then

[wary needle]

My pubgm friend list is updating very slow like when I enter game there will be 0 friends@sand path

[rose nexus]

@fervent bobcat I face one issue in pubg mobile I don't know where to post this so I am posting here as I am a streamer and It's giving me issue

ISSUE :- When ever I organise a custom room of all weapons at the end circle there is a network error reposted every time can anyone check this issue and raise to testing team of pubg so that they can fix this issue
you can take it from my stream also channel name :- "Akhand gaming community"

Can anyone help me with this because of this I am not able to organise small matches

?

[strong notch]

My pubgm friend list is updating very slow like when I enter game there will be 0 friends@sand path
@wary needle
Same

Koi nahi

[wary needle]

@wary needle
Same
@strong notch hmm bugs f

[strong notch]

English also

[river comet]

wait i just got news that ios issue has been fixed

[strong notch]

@strong notch hmm bugs f
@wary needle
Along with lags freezes and more !

[sand path]

@strong notch devs are aware about the bug with the friendlist. It will be fixed with a patch soon

[strong notch]

wait i just got news that ios issue has been fixed
@river comet
Hmm

[river comet]

yo neor

nero

is the ios issue fixed

[wary needle]

Ya@river comet

[strong notch]

@strong notch devs are aware about the bug with the friendlist. It will be fixed with a patch soon
@sand path
Are they aware of the quick scope ? It has been 4 months and the issue hasn’t been fixed

[sand path]

Quick scope?

What is the issue

[strong notch]

Quick scope button never appears in classic matches

Never event

Checked all settings

[wary needle]

Friend list patch

[strong notch]

Posted in report bugs section

[sand path]

@strong notch can you send me a Screenshot of the settings

[civic oasis]

My game is lagging so much recently, they should fix it asap!

[strong notch]

Oho

Again > @strong notch can you send me a Screenshot of the settings
@sand path
I have done it before

[wary needle]

@strong notch ya sometime quick scope disappears

[strong notch]

My game is lagging so much recently, they should fix it asap!
@civic oasis
Same

[sand path]

There is no issue with the quickscope button

[night cloak]

everything is updated, but when ever i enter into match and land on the surface i see every place like this, Things are spawned but they keep on glitching, mostly the houses and the environment, as i am experiencing right now

[strong notch]

@strong notch ya sometime quick scope disappears
@wary needle
It never appears for me 😂

In tdm it comes

But in classic matches it doesn’t

[wary needle]

@wary needle
It never appears for me 😂
@strong notch ok that's interesting

[sand path]

Tdm layout is different

[strong notch]

Is there different setting for classic ?

[indigo storm]

I have more than 45 friends but showing like this

[strong notch]

Tdm layout is different
@sand path
Yes I know let me check back again then

[sand path]

Try resetting classic layout and then enable quick scope.

[strong notch]

Try resetting classic layout and then enable quick scope.
@sand path ok

[civic oasis]

@strong notch no offense but it looks like that i’m playing on an old android device, btw mine is Iphone 8 plus

[craggy blade]

@indigo storm Enter cheer park and exit. It will fix it temporarily. And it will be fixed soon.

[steep rock]

@sand path when I go to play tdm for 25 sec the player doesnot show up when it says “Team let’s go “ or something player comes

[dim sphinx]

why download so long since my WiFi isn’t booted or slowed

[night cloak]

can anyone help me out with my query

[dim sphinx]

Was it delayed!

[wary needle]

@dim sphinx what download 👀

[steep rock]

I cannot even see my weapon and neither teammate nor opponent for few second

[dim sphinx]

@wary needle idk when i download PUBG it used to be fast

[wary needle]

Okk @dim sphinx it might be u r internet issues

[dim sphinx]

@wary needle but my WiFi

Didn’t get booted

Or slow

🤨

[wary needle]

@steep rock bro it happens to me also but mine is low end device

[strong notch]

@strong notch no offense but it looks like that i’m playing on an old android device, btw mine is Iphone 8 plus
@civic oasis what you mean by android device 😂

[steep rock]

Bruh iPhone 7 is low end device seriously?

[strong notch]

Was that supposed to be an irony

Bruh iPhone 7 is low end device seriously?
@steep rock
I am still upon this question 😂

[civic oasis]

@strong notch yeah

[night cloak]

Hello Guys'?

[wary needle]

@dim sphinx did u check u r wifi speed

[dim sphinx]

@wary needle yeah

Don’t mind

About

Tik Tok please

It’s like

1 hours

🤨

[sand path]

What's the issue? @dim sphinx

[polar marsh]

@main pecan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dim sphinx]

@sand path it download so slow even tho my WiFi isn’t booted or slow

🤨

[sand path]

That's appstore issue

[dim sphinx]

Because for me it’s like

10 minutes

rn is like 40 minutes

That's appstore issue
@sand path huh

[sand path]

Game downloading slow is not an issue from game's end. It isn't even installed yet.

Ios had major issues 30 mins ago. If you missed it. @dim sphinx

[upper sail]

@sand path

See this

[dim sphinx]

@sand path ahhh i see mate

[sand path]

@upper sail #old

[steep rock]

@sand path when I in a match and I restart my game then I cannot use message box why?

After restarting I go in my match and try to msg and I cannot

[warm tendon]

Sound issue fixed?

[dim sphinx]

@sand path I got another problems

Back then i used to have an account that were linked to Game Center

Then

I changed something in iCloud

everything is loose

Idk what to do

[strong notch]

@sand path 4 months and no body said this fix thanks it’s fixed now 😭 I am pro player again

[dim sphinx]

well

How much stars

to become a conqueror

[upper sail]

Why its taking so much time to enter match i am not eving getting the spawn island lobby and 30 fps is coming
@storm willow

@spring zephyr

@sand path

[fringe steppe]

Can someone help me plz

[dim sphinx]

@upper sail internet?

[upper sail]

@dim sphinxNo i have good connection and geting 30 ms

[dim sphinx]

@upper sail might be PUBGM problems

won’t happened again

maybe

[upper sail]

Yes this is happening after update

[chrome coyote]

Is anyone else's game ping lagging on Wi-Fi?

[balmy jackal]

@dim sphinx hey i am not entering in match since 1.5 months

[chrome coyote]

My ping is fine on data but on Wi-Fi it's over 200ms even though speed is fine.

[upper sail]

I dont why its taking too much time to enter the game not even getting the spawn island lobby or graphics are rendering and 30 fps is coming

[dense stirrup]

Whey premium crates

[night cloak]

@dense stirrup july 22

[crimson sentinel]

Hey I am from Bangladesh, most of all Bangladeshi player facing ping issu

[balmy jackal]

i am not entering in match but my wifi connection is very strong plss help me

[night cloak]

@balmy jackal emu or mobile ?

[balmy jackal]

@night cloak mobile

[night cloak]

what does it says ?

[balmy jackal]

@night cloak server did not respond try again later

[crimson sentinel]

We need new server for Bangladesh as like indian, vietnamiz server

[night cloak]

I am fed up I send my details 2 times asked and did everything still I ain't getting 2mb patch for extreme fps

[balmy jackal]

@night cloak ill do all the things but issue not solved

[night cloak]

try clearing cache /

@night cloak its already been issued to devices

[craggy blade]

@crimson sentinel #old

[night cloak]

@night cloak then explain me why in OnePlus 7 series every phone has extreme HDR but not my OnePlus 7pro

[balmy jackal]

@night cloak you said me to clear cache??

[night cloak]

yep

@night cloak I don't even hai balance extreme I have sd855

@night cloak its fixed for most of one plus devices tho try clear cache /rotuine repair

[cobalt hearth]

Yesss thanks god it has solved 😄❤️

[balmy jackal]

@night cloak ???

[night cloak]

@balmy jackal yes just try clear cache once with a routine repair

and see if it helps

@night cloak let's hope it gets fixed soon bec um getttin really mad for not getting the f***in pdate

[balmy jackal]

nope i do this thing@night cloak

[upper sail]

@night cloakBro Which repair should i do there are 5-7 option in repair

[night cloak]

@upper sail issue ?

try clear cache first

[upper sail]

Its taking too much time to enter the match if i started the erangle match i will enter the match directly when the plane took off

And 30 fps is coming after update

[night cloak]

try clear cache first
@night cloak

[upper sail]

@night cloak I cleared cache 2-3 times

I am getting 60 fps in other games but not getting 60 fps in oubg after update

@night cloakWhat is the solution for my problem

[night cloak]

is it fps drop or fps button ?

[upper sail]

@night cloakFps drop

I have good device but getting 30 fps in game

whats solution for this loading amd fps problem

[night cloak]

wait for a mod to come meanwhile feel free to write in #old with a video/screenshot of issue

[keen terrace]

When will Premium Crate come back

[craggy blade]

@keen terrace Soon

[keen terrace]

@craggy blade but please can I know the date

[craggy blade]

No exact date available @keen terrace

[keen terrace]

@craggy blade ok

@craggy blade thanks for your support

[craggy blade]

Welcome :)

[keen terrace]

❤️ 🎉

[fringe steppe]

Can I ask a question

[night cloak]

You can ask

[sick shale]

to become a conqueror
@smoking#0400 it depends on ranking points of top 500 players in each server/mode

[fringe steppe]

If I purchased the prime plus subscription i can use the UC from the subscribtion to buy the royale pass and can i cancel the subscription at any time

[night cloak]

Yes

[fringe steppe]

Thanks

[night cloak]

Welcome

[fringe steppe]

Another thing I get 300 UC if I purchase it now and another 600 for a month and if i purchased it today it ends 10 / 8 correct

[craggy blade]

@fringe steppe If you purchase prime plus. And it ends after one month ifl you cancel the subscription.

[fringe steppe]

Ok

Thanks

👍

[night cloak]

@fringe steppe be sure to cancel it by 10/8 or u will get 850 (the full charge of it in your country) deducted 😄

[craggy blade]

Welcome :)

[fringe steppe]

@fringe steppe be sure to cancel it by 10/8 or u will get 850 deducted 😄
@night cloak wdym

Here it is for 76

[night cloak]

be sure to cancel the subscription before it getsrenewed 🙂

[fringe steppe]

be sure to cancel the subscription it will be renewed 🙂
@night cloak ok

[polar marsh]

@steel path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@radiant grove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sick shale]

Check your connection and restart the game @night cloak

[polar marsh]

@keen terrace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@fossil iris update your game to latest version ie 19.0

[fossil iris]

I have the last version

[gloomy dagger]

What's the power of mk12
Tell me in number

[flint jasper]

anyone else has a bug where their friends list gets deleted and by restarting the game it comes back?

[gloomy dagger]

@flint jasper yes

[flint jasper]

hmm

[gloomy dagger]

What's the power of mk12
Tell me in number
@night cloak

Anyone ?

[clever wharf]

Voice is not working in my game

[wraith brook]

@flint jasper @gloomy dagger That bug will be fixed soon

[gloomy dagger]

What's the power of mk12
Tell me in number
Anyone can tell me ?

[wraith brook]

Check in inventory

[gloomy dagger]

Inventory don't show power

Only loadout shows

@wraith brook

[worldly yew]

check in workshop

[wraith brook]

Hmm

[gloomy dagger]

Where is mk12 ?

[worldly yew]

mk12 gun not their in pubg mobile

[gloomy dagger]

@worldly yew

So what's this ?

[worldly yew]

sorry, i not know this gun😞

[wraith brook]

No unnecessary messages

[worldly yew]

thank you, i am from india

[gloomy dagger]

@wraith brook I thought u r sleeping

[dreamy ivy]

We need official server which host t2 ,t1 scrims in which we can participate dm me if u have

[sand path]

Try #matches @dreamy ivy

[old mulch]

When this issue is resolved in ios

[heavy vortex]

@gloomy dagger only guns which can be selected in loadout are shown there.. since mk -12 is a livik only gun.. so it isn't there.

@old mulch it is resolved check latest post here #news

[old mulch]

@heavy vortex I dont think so

[heavy vortex]

As per stated there it is working for almost everyone..

[sand path]

@old mulch we are aware. It will be fixed soon

[idle ember]

@polar marsh When Bonus challenge will unlock??

[sand path]

No info yet. Probably a couple of weeks. @idle ember

[night cloak]

Cant see friend in friendlist?

[wraith brook]

@night cloak That bug will be fixed soon

[next tartan]

guyz

will u send me invite

of pubg m

another sever

on discord

[wraith brook]

@night cloak Meanwhile enter cheer park and leave . It will help

@next tartan This is support channel . Please don't do such messages

[old mulch]

@sand path please try to fix it soon i m getting bore

[next tartan]

@next tartan This is support channel . Please don't do such messages
@wraith brook r u mad? m asking for support

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[onyx cairn]

do you mean this link? @next tartan

[next tartan]

no

bro

i need invite of that other server

[wraith brook]

@next tartan Tell which one . Be clear

[next tartan]

hav they removed tht emulator chat option

[wraith brook]

@next tartan Take roles from #613267301243944960

[tame umbra]

Anyone know how to fix the joystick bug

[wraith brook]

@tame umbra Can u explain please ?

[next tartan]

how to select role

[simple cairn]

Where’s the outfit

[next tartan]

I want to chat in emulator section

[old mulch]

I have a question it is possible to play global and korean version in a same device in ios

[wraith brook]

@night cloak Give him role bro ^

[next tartan]

bt m not getting emulator option

[storm flume]

You can now access #emulator-chat and #emulator-support, @next tartan. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[grand notch]

#questions When we will get next premium crates

[next tartan]

huh thanks bro

[wraith brook]

@grand notch Soon

Please wait

[next tartan]

@night cloak Give him role bro ^
@wraith brook tq soo muchh

[wraith brook]

👍

[tame umbra]

When moving my joystick it'll just stop by itself or just freak out and start twitching. I've tried almost everything in the book down to a factory reset. I can record the situation if you don't understand my explanation

[sand path]

Record and post in #old

[grand notch]

@wraith brook can we get premium crates tomorrow

[sand path]

@grand notch no

[tame umbra]

Ok

[sand path]

It isn't coming any time soon.

[wraith brook]

No confirm date

[simple cairn]

How do I breath? This is a very big problem as my PUBG character has died countless times because she was not able to breath.I hope you can fix this problem. Thanks!

[grand notch]

@wraith brook Sir , are you related to pubg officials or you are just like us

[sand path]

You need to go to the white circle. That is the safe zone. @simple cairn

[simple cairn]

I don’t mean that

[sand path]

Under water?

[storm flume]

Please do not use any other language aside from English in this channel, @unborn rapids. Refer to #613267301243944960 for language channels.

[unborn rapids]

Sorry broo 🙏🙏🙏🙏

[tame umbra]

@sand path sorry for the @ but do I just show the side of the screen with the joystick?

[sand path]

Any video that shows the issue and the devs can address it

[tame umbra]

Alright thanks

[fading bloom]

when bonus challenge will be open

[unborn rapids]

Broo bouns challenge will be reopen date please

[fading bloom]

@here plz help when bonus challenge will open ...?

[wraith brook]

@fading bloom @unborn rapids Wait patiently we don't have specific date

[fading bloom]

ok bro @wraith brook

[unborn rapids]

Kk broo

Wait and see

[plucky trail]

Where are premium Crates?

[wraith brook]

@plucky trail They will come back later .

[unborn rapids]

Broo season 14 no vehicle skin why

[wraith brook]

@unborn rapids Don't think now wait for the season then see

[night cloak]

@night cloak this is error.exe

I want pubgm koreannn

Reee

[wraith brook]

@night cloak Install from official store

[night cloak]

@wraith brook app store?

[wraith brook]

Wait

Korean u have to download from other

[night cloak]

Maybe you don't have storage.

Bruh

I did data reset few week ago

[wraith brook]

@night cloak Which one you want Global or Korean ?

[night cloak]

8GB

@wraith brook korean

[eternal mesa]

What’s with the constant issue of Microphones not working in customs? Even if I restart it doesn’t work. Why isn’t this fixed yet!?

[night cloak]

Last time i had 11gb after data reset

@eternal mesa server respond error probably

[wraith brook]

@night cloak This is Pubg m global support . We don't provide support for Korean one

[eternal mesa]

@night cloak this constantly has been happening for a few seasons...

[night cloak]

Where can i ask

[eternal mesa]

Last night it happened 2/3 times

[night cloak]

Then

[wraith brook]

@night cloak But you can try apkpure

[night cloak]

I did tgatt

Apkpure makes this

:(

[wraith brook]

More storage needed @night cloak

[night cloak]

I go find korean pubg discord

No

It needs 1.5T

1.5Gv

there's no discord server for KR

Where do i askkk

Thrn

[dense stirrup]

Whey premium crates

[night cloak]

@dense stirrup no ETA

@night cloak google it

I needs 1.5gb and have like 4.0

@night cloak ok

[dense stirrup]

@night cloak ok

[eternal mesa]

So there’s no way of a fix for the mic issues that happen in customs regularly?

[wraith brook]

What's this ?

^

[night cloak]

@eternal mesa restarting will fix and using mobile data too will help you

@eternal mesa staff sowwy for problem we take this issue of microphone and try fix it like sonic boii

[eternal mesa]

When I’m waiting for a custom room to start. Entering the room I am unable to hear anyone but the 3 others can hear each other

I try restarting but nothing

And you’re saying it could be fixed by using my mobile data instead of wifi?

[alpine brook]

Why so many glitches & bugs on this 0.19 update
I've never seen before like this time.

[night cloak]

@night cloak you may please move to a discussion channel

[storm flume]

Hello, @alpine brook!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

@eternal mesa the issue regarding to those will be fixing soon

[cursive forge]

Does anyone know when will premium crates be back

[wraith brook]

No Specific date

[eternal mesa]

Please!! This has been happening too long. You cannot play a scrim without communications

[night cloak]

@night cloak next will be a mute

@night cloak premium create will be back after pubg Lucky create end ?

@night cloak no information about that

Ok

[lilac radish]

i heard a news about pubg registeration in Pakistan can someone tell me?

??

[sick shale]

Registration for what

[polar marsh]

@wispy stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steep rock]

@sand path why is my pubg ping high??

[lilac radish]

pubg registration

their company

[steep rock]

@sand path from morning my game is net lagging so much and I cannot play my game properly

It’s 140 ping but in sec the game goes like a speed

[deep orbit]

Hello

There is another person who is using my account and they have hacked the Facebook account of the game How can I recover my account I have all the necessary information that proves that I am the owner of the account

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @steep rock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar thistle]

Is it only me or everyone is facing NO RESPONSE FROM SERVER issues??

[lilac radish]

@sick shale

[fast adder]

The worst update ever received from pubg causing a lot of damage to my gameplay due to heavy lag.Seems like the worst update from pubg.
Please solve the issue as soon as possible

[tough shore]

Game is laggy and there's super FRAMEDROPS .....Please look into this

[sick shale]

@lilac radish I don't understand you, sorry

@fast adder you can send your feedback in #old

[storm flume]

Please refer to subpoint #4.10 in #faq for further information, @polar thistle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[lilac radish]

chk this @RebeL

[stiff ginkgo]

Make the graphics more smooth...

[obtuse wagon]

@sick shale There is someone who is breaking into Season 14 on YouTube I want to report

[deep orbit]

Hello

There is another person who is using my account and they have hacked the Facebook account of the game How can I recover my account I have all the necessary information that proves that I am the owner of the account

please guide me

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @deep orbit. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @obtuse wagon:

:white_small_square: http://bit.ly/37Lgfbm

[sick shale]

@stiff ginkgo are you talking about the new map?

[stiff ginkgo]

The whole game

[night cloak]

@stiff ginkgo > #old

[stiff ginkgo]

At pubg 0.5 update the game was not laggy
The new updates made it hell

[obtuse wagon]

There is someone who is breaking into Season 14 on YouTube I want to report

[night cloak]

report that channel to this website http://bit.ly/37Lgfbm@obtuse wagon

[obtuse wagon]

@night cloak A person on YouTube breaks up and exposes the Royal Pass 14

[night cloak]

read my previous message

[obtuse wagon]

@night cloak ok

[tough shore]

The game is full laggy and super FRAMEDROPS especially when enemies come into sight.....Fix asap please....

[storm flume]

Please refer to subpoint #4.9 in #faq for further information, @tough shore. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[obtuse wagon]

@night cloak The person does not use cheating

[night cloak]

if so you could report that to YouTube

[heavy sparrow]

Why you guys don’t prevent triggers setting while you are not allowing players to use controller both have same concept

[obtuse wagon]

@night cloak The person made a breakthrough in Royal Pass season 14

[frigid depot]

@obtuse wagon hello there I have a game-related hardware inquiry

Where should I ask?

[storm flume]

Use #activities to find other PUBG MOBILE players, @wheat pasture.

[night cloak]

@frigid depot state the issue

[obtuse wagon]

@frigid depot Talk to addictions

[frigid depot]

It is not an issue

[obtuse wagon]

@night cloak I want to report someone who is pierces Royal Bass Season 14

[frigid depot]

I'm asking which processor runs the game in best stat exynos or kirin?

[night cloak]

@stiff ginkgo whenever a new update releases, it requires more resources and older devices gets slowed down. You can try force stop background apps which can help you a little bit. If that also doesn't help, you need to upgrade your device.

@obtuse wagon I think I already respond to that query.

@frigid depot depends on the processor versions, cores etc...

[obtuse wagon]

@night cloak The person never used to cheat or play

[frigid depot]

Both new version

In general which one you rocommend?

[craggy blade]

@frigid depot Their latest processors run it good. You can google it.

[eternal mesa]

@frigid depot what is it supposed to do?

[night cloak]

@obtuse wagon you can report that to YouTube or else leave it.

[frigid depot]

So galaxy A50 is a good choice

[craggy blade]

@frigid depot You can see the benchmarks on Google also if you are getting for gaming I won't recommend kirin and exynos

[obtuse wagon]

@night cloak I sent a picture on the special about this problem

[frigid depot]

@craggy blade I know iOS is superior

[lofty swan]

<@&481161015728406538> guys do u know how to fix this issue iam not able to login

[deep orbit]

There is a person who accessed my account and linked his personal email to the account and is currently entering and playing with the account and I cannot do anything with the full data that proves that I am the owner of the account and I hope you help me and thank you

[night cloak]

@lofty swan Reinstall the Game from the official store,and please do not use the moderator mention for this, next will be a mute.

[clever wharf]

Voice is not working in my game

[night cloak]

@deep orbit you're already answered, contact ingame Customer service

[deep orbit]

@deep orbit you're already answered, contact ingame Customer service
@night cloak but how?

[clever wharf]

Voice is not working in my Pubg Game

[night cloak]

you can contact them from the login page @deep orbit

@clever wharf it will be fixing soon

[viral geyser]

My account was wrongly prepared

[quartz totem]

Hello
My account has been compromised and I am logged in from Facebook or via email. I have sent technical support through the game and I am afraid that there will be an unclear request there will be a support email until I send it and I give him the information

[polar marsh]

@viral geyser:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@quartz totem what do you mean by compromised ??

[quartz totem]

I can no longer reach for game snter

[steel thistle]

I am using OnePlus 6 for pubg and recently my voice chat is not working in lobby and in game also and sometimes the mic option itself disappears So is there anything to resolve the problem..

[uneven hatch]

So can anyone suggest a device that is just perfect to play pubgm on it?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@uneven hatch use #pubg-mobile / #chat for that, one will suggest you that in there

@steel thistle try doing a routine repair

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @quartz totem. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[steel thistle]

@night cloak I have done it bro but the problem still exists

[clear berry]

It's not only old devices but new ones too lol I use one plus 7 and there's been even more bugs on it since last update eventho its second strongest android processor rn with sd 855

[night cloak]

please provide the details of your in-game ID , device, login method , country and network method you use in #old

[steel thistle]

My in-game I'd 5178234291
Device OnePlus 6
Login method Google Play account
Country India
Network: wifi

[clear berry]

Update is great I love the map but it's not worth bugs it came with lol can't love it when I can't play anything now with desync and more frame drops, my older iphone 8 actuallt my runs it better

[night cloak]

@night cloak why am I not getting 2mb patch

How to change the difficulty of PUBGM. Because i clicked on rookie button when creating the acc

Ugh i have a s10 device and its the first time that this is happening. I was playying chear park like after 5 mins the game closed and wen't back to the homepage this happend 2 times.

[sick shale]

@night cloak it's in-game patch update to fix frame rate issues (check #news )

[night cloak]

@sick shale ik but I didn't get it until now

[strange goblet]

When bonus challenge will be up again ?

[night cloak]

How to change the difficulty of PUBGM. Because i clicked on rookie button when creating the acc @sick shale

[sick shale]

@night cloak not sure if it's available for all devices

[clear berry]

There's new 2 mb patch? Or one from yesterday?

[brazen shale]

@night cloak it's in-game patch update to fix frame rate issues (check #news )
@sick shale it says for ios devices

Any new patches?

[night cloak]

@sick shale I got OnePlus 7 pro

[brazen shale]

Game lags a lottttt, frame drops

[night cloak]

Still haven't got it yet

[desert marten]

@lime juniper

Please this cheater is not already blocked

[night cloak]

Can I download it from any third party @sick shale

[clear berry]

@night cloak what bug you got? I got one plus 7 too

[wraith brook]

@night cloak Clear game cache

[night cloak]

@clear berry bruh can you tell me how much frame rate available on balance hd and hdr