questions

[alpine brook]

It's not recommended @night cloak
But we're unable to play smoothly even in old flagships also

[night cloak]

@hardy bison cofig can lead to account suspension

@alpine brook @hardy bison please dont use cofig and gfx for your own safety

[alpine brook]

It’s too laggy then
I'm unable to play in high + smooth in samsung s8+

[night cloak]

@alpine brook the devs are working on fps issue it will be fixed soon

[tepid stratus]

I want to see which email I linked in my game

[night cloak]

@tepid stratus unfortunately you cant

[tepid stratus]

I forgot my email name

[night cloak]

@tepid stratus try going through all your emails and see for pubgm verification code email

[tepid stratus]

No way to unlink this or see it?

[night cloak]

@tepid stratus unlink is disabled for now wait till it returns

[quartz rose]

@night cloak Bro my issue is before update my phone support smooth and ultra but after the update of 0.19.0 it supports smooth and high why this is happening is this a bug bro plz reply

[night cloak]

@quartz rose the devs are working on it please be patient patch will be released soon:)

[quartz rose]

Is this a bug@night cloak

[tepid stratus]

If unlink is enable again. I can unlink E-mail or number right?

[night cloak]

@quartz rose yes

@tepid stratus no information on that wait for unlink to return

[quartz rose]

@night cloak When will the new patch update come of 2mb

[night cloak]

@quartz rose soon

[cloud shadow]

Anyone wants to play t3

[alpine brook]

So much glitches after new update
Waiting for patches

[quartz rose]

How many days bro@night cloak I want to play but its too lagy on high framerates

[hardy bison]

Pubgm community All low end device players request to remove lags and bugs as much as possible. In CODM there is no lag with high graphics than pubg but why there is a lag in pubgm with low graphics we all players are requesting to community to remove 80% lag from low end device. If codm can do this why pubgm cannot. Pls it's a huge request from all low end players

[night cloak]

@cloud shadow please move to #chat for discussion

[alpine brook]

Tdm glitch

[night cloak]

@hardy bison #old

[alpine brook]

Friends showing offline glitch

[night cloak]

@alpine brook #old

[quartz rose]

How many days bro I want to play but its too lagy on high framerates@night cloak

[alpine brook]

@night cloak slowmode 😑

[night cloak]

@quartz rose no information on that be patient

[quartz rose]

@night cloak Ok

[night cloak]

Just curious is it possible to unlink a account from Facebook then reconnect it to another I wanna use a custom profile picture but it’s my personal Facebook

@night cloak yes but unlink is diabled for now wait till it returns

[limber drift]

is there any other solution to fix mic bug?other then restart the game

[night cloak]

Okay sweet thank you 👍🏽

@limber drift try clearing cache and see

[limber drift]

my mic always bug, they cant hear me n i cant hear them ffs

[night cloak]

@limber drift try clearing cache of pubgm once and see if it works

[alpine brook]

@limber drift no way. It happens always after 2/3 matches in mid range phones.

[limber drift]

it is@alpine brook

yea after 2or3games

[night cloak]

@limber drift it will fix soon :)

[limber drift]

i hope so :D

[night cloak]

@hearty egret no information on that please be patient

[hearty egret]

@quartz rose the devs are working on it please be patient patch will be released soon:)
@night cloak when?

[lament plinth]

👍

[rapid owl]

Spy , may i know about the source from where you confirm it ?

[night cloak]

@rapid owl i just provide support here when mods are not there:)

[vagrant hollow]

@Error 403
Pubgm community All low end device players request to remove lags and bugs as much as possible. In CODM there is no lag with high graphics than pubg but why there is a lag in pubgm with low graphics we all players are requesting to community to remove 80% lag from low end device. If codm can do this why pubgm cannot. Pls it's a huge request from all low end players @EdnaKali/Shynt'lyn NA シ

[rapid owl]

Wrong support ?

[night cloak]

@rapid owl no

[quartz rose]

@night cloak when?
@hearty egret @night cloak When

[vagrant hollow]

@Error 403
Pubgm community All low end device players request to remove lags and bugs as much as possible. In CODM there is no lag with high graphics than pubg but why there is a lag in pubgm with low graphics we all players are requesting to community to remove 80% lag from low end device. If codm can do this why pubgm cannot. Pls it's a huge request from all low end players @EdnaKali/Shynt'lyn NA シ

[night cloak]

@quartz rose no information on that please be patient

@vagrant hollow dont spam your issue and dont ping admin unless its an emergency

[craggy blade]

@vagrant hollow Stop Spamming, there isn't lag in game and you can provide your feedback in #old

[limber drift]

pubgm and codm is not same at all...

[night cloak]

@limber drift do you have a query?

[limber drift]

nah

[rapid owl]

Can you come in gernal vhat please @night cloak and Don't give us wrong trust whenever it's not officially confirmed.

[night cloak]

@limber drift then please move to #chat

@rapid owl i didnt provide any wrong information

help?

@night cloak whats your region?

Korea xd

@night cloak which region is apple id in ?

Korea dude

@night cloak korea supports korean version of pubgm

[rapid owl]

Ok then do whatever you want n. I would request to mod , please take care of him because we are come here for solve our problem and non mods shouldn't confirm the things without any official announcement or from there assumption and guesses

[hearty egret]

@night cloak it is global version

[sand path]

Use an apple ID from a supported region @night cloak

[tepid stratus]

Can I unlink my disabled Facebook?

[crisp turret]

Hey the unlinking features is still unavailable so unfortunately you can't but stay tune in server and keep your eyes in #news for future updates

[forest fossil]

This stands now over 10 Minutes, i restartet it, i restartet my phone but it wont work

I also cleared the cache and stopped it

I also had this problem yesterday after i updated pupgm, i reinstalled pupg then it work but i wont reinstall it everyday

[lavish hinge]

what's up with the frnd list glitch?

[crisp turret]

@forest fossil before i provide you further steps , may i know Which version of game are you using ?

[sullen hawk]

Please Fix the Game loop Installing turbo aow Engine glitch stuck at 1%
plz help I cannot install game loop and play pubg

[forest fossil]

0.19.0@crisp turret

[storm flume]

You can now access #emulator-chat and #emulator-support, @sullen hawk. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[sullen hawk]

yea

[storm willow]

Please ask in #emulator-support

[sullen hawk]

plz help me

@storm willow ok

[sand path]

@forest fossil reboot device

[forest fossil]

If you read my message you can see that i actually made that

-.-

[sand path]

Did you disable developer mode?

[forest fossil]

Wdym?

[sand path]

Developer mode in settings

[forest fossil]

Wait...

In Pupg settings or phone settings?

[sand path]

Phone

May I know which device you are using.

[forest fossil]

Huawei P10 Lite

I dont have Developer mode

I cant find it lol

[sand path]

Is storage free on your device?

[forest fossil]

Yep

More then enough

[crisp turret]

As per you already stated that you already restarter the device and clear cache of app but you still not able to get in . IT'S really strange.

Are you using any other third party program like VPN?

[hoary bramble]

Excuse me is VPNs illegal in pubg mobile?

[forest fossil]

As per you already stated that you already restarter the device and clear cache of app but you still not able to get in . IT'S really strange.

Are you using any other third party program like VPN?
@crisp turret Nope

[sand path]

#old @hybrid swallow

[crisp turret]

@hoary bramblepubg mobile never recommend to use Vpn to their player's .

[sand path]

@forest fossil clear app data.

[forest fossil]

@forest fossil clear app data.
@sand path Ok i try it...

[hoary bramble]

I know but what if you spend lots of money in pubg so your account is crazy rich and you don’t want to get hacked vpn is suppose to help hide your up so hackers don’t hack you

[forest fossil]

Now i cant open pupg ._.

[sand path]

@hoary bramble they can't hack until they have your login details.

Now i cant open pupg ._.
@forest fossil
What does it say.

[forest fossil]

Nothing

[sand path]

Where did you download it from.

[forest fossil]

Google Play

[hoary bramble]

But does pubg protect our up address or can anyone see it that is tech savvy

[forest fossil]

I tap on icon in home menu but it doenst start

[hoary bramble]

IP address

[sand path]

Uninstall it. Reboot device. Download from pubgmobile.com @forest fossil

[forest fossil]

Uninstall it. Reboot device. Download from pubgmobile.com @forest fossil
@sand path Ok i try it

[sand path]

@hoary bramble they cannot. Until you click on an IP grabber link.

[hoary bramble]

Poonam can you use a ping booster to get better ping in pubg mobile?

[sand path]

As long as it doesn't interfere with the ingame data and app files. @hoary bramble

[hoary bramble]

Ok Nero thank you so you know of a good ping booster app that is approved by pubg?

[steep hemlock]

@sand path after this new update when i open game i can't see my friends in list or i see 3 of my friends in list but i can recent players crew players and clan players but i can't see friends they show i don't have any friends

You can see my internet connection

[hoary bramble]

@full sleet My ping is 60-180 i and I all ways get shot when I’m behind cover

So I need better ping

[torn salmon]

@steep hemlock log out and come again

[sand path]

@steep hemlock known issue. Temporary fix is to go to cheer park and exit. Will be fixed with a patch soon.

[forest fossil]

@sand path lmao

[sand path]

@hoary bramble we don't approve any third party apps

[steep hemlock]

@sand path after one match i can see but it really irritates when you open game and can't friends

When this will be fixed???@sand path

[sand path]

www.pubgmobile.com @forest fossil

Not ww1

[hoary bramble]

@sand path Nero you sad ping booster was ok as long as it didn’t interfere with pubg data?

Said

[forest fossil]

-,-

It always gives me that

I typed www but it gives me that

[sand path]

http://www.pubgmobile.com/en/event/livik/
@forest fossil

[quartz rose]

@sand path bro before update my phone support smooth and ultra but after the update it showing ma smooth and high why bro is this a bug

[sand path]

@quartz rose known issue. Patch coming soon to fix it.

[sterile quiver]

after the update the friends tab is glitched it either shows 3 friends or none

[golden thunder]

Hello
I need help, my account had hacked

[sand path]

known issue. Patch coming soon to fix it.@sterile quiver

[sterile quiver]

cool thx

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @golden thunder. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[quartz rose]

@sand path Bro when the patch update come 1 week after or 2 or 3 days

[steep hemlock]

@sterile quiver yup same thing is happening to me too bro

[sterile quiver]

yea patch is coming soon as nero said

[hoary bramble]

@sand path hey I have a bug to report as well some time when I click on my main weapon to put it away it marks a location mark on where I’m looking and some time when I try to switch to my secondary gun it will mark a location mark can you please have pubg fix this bug

[golden thunder]

I need help, someone hacked my account

[crisp turret]

We can't commit any particular date until we have not a date from team . Keep eye's in #news for future updates

[bronze flint]

Fix that friend list glitch. Its so annoying..

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @golden thunder. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hoary bramble]

Ya the friend list glitch is dumb

[sterile quiver]

@hoary bramble ye same with me

[spring zephyr]

@hoary bramble @bronze flint It will be fixed soon.

[sand path]

@hoary bramble a video will help

[steep hemlock]

Just fix every problem cuz we are tired of these glitches

[vast briar]

anyone plaing this game on ios14?

[hoary bramble]

The friend glitch or the weapon mark location glitch? Or@both?

[sand path]

Weapon mark

[hoary bramble]

Thank you Nero thought it was only me

[steep hemlock]

Nah it's happening to everyone@hoary bramble

[golden thunder]

Help me please

[steep hemlock]

@golden thunder you are hacker

[obtuse wagon]

When does reporting cheaters open?

[hoary bramble]

What if I tried a ping booster will I get banned?

[spring zephyr]

@obtuse wagon When all the reports have been proceeded.

[sand path]

Monday @obtuse wagon

[golden thunder]

@steep hemlock no bro
Someone hacked my account

[sand path]

How may I help you?@golden thunder

[steep hemlock]

And when we will be free of hackers because it sucks @spring zephyr

Every day new hacker it makes us just delete this game

[sterile quiver]

after the update i havent found that many hackers

[golden thunder]

And disable my Facebook and linked on him Twitter and him number, and I can't recovery my account

[hoary bramble]

See if @golden thunder used a vpn hackers wouldn’t know his ip address

[steep hemlock]

@sterile quiver update just came yesterday but hackers are everywhere

[hoary bramble]

And he wouldn’t have got hacked

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @golden thunder. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sterile quiver]

im using emulator but i have only seen one hacker

[steep hemlock]

Sick of these hackers

[golden thunder]

He hacked my Facebook and disable it

[hoary bramble]

I hate hackers too so annoying

Damn

[steep hemlock]

@sterile quiver nah bro their alot of hackers in mobile

[hoary bramble]

You should never link with FB

[golden thunder]

He disable it after he linked on him Twitter and him number

[storm flume]

Hello, @steep hemlock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@golden thunder do you have access to your account?

[hoary bramble]

I heard it’s the easiest to hack

[night cloak]

@hoary bramble do you have any query?

[spring zephyr]

@golden thunder If you can't access your account, then you can't do anything about it.
You will need to recover your social media account

[polar marsh]

@soft timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[golden thunder]

I can open account on PUBG

But i want delete everything and add new account

[spring zephyr]

@golden thunder So, you want to unlink the hacker's account.
Refer to #faq 2.5 and follow the steps given in it.

[steep hemlock]

Just please ban hackers please we are sick of them

[hoary bramble]

@night cloak if I used a ping booster would I get banned?

[golden thunder]

Ok bro i will do that, thanks to all

[night cloak]

@hoary bramble #cheater-reports

[steep hemlock]

That doesn't work @night cloak

[spring zephyr]

@hoary bramble You won't get banned until you use cheats or modify the game files in any way.

[hoary bramble]

Ok thank you No one

I would never cheat or alter pubg files

[spring zephyr]

@steep hemlock If you have already reported them, please wait patiently.
They will get banned if they will use cheats.

[steep hemlock]

Wthh is this why it shows i don't have any access to this channel it happened second time now

@spring zephyr bro we report them next another hacker then next day another

[night cloak]

I already updated but i can't login

@night cloak from where did you updated the game?

Playstore

@night cloak wait for a moderator to come he will assist you better

Ok thank you

[spring zephyr]

@night cloak Try repairing it.
If it still doesn't get fixed, reinstall the game.

[night cloak]

I played a game today. but my Facebook has been hacked. I don't know if hacker did this!!

[fossil iris]

@renas I have the same problem

[night cloak]

@night cloak do you have access to your account now?

[fossil iris]

No

[night cloak]

@fossil iris then you have to recover the social media accoumt first

I have a email account and hacker have Facebook

[spring zephyr]

@fossil iris Did your social media account got hacked?

[night cloak]

@night cloak refer #faq 2.5 to remove hacked social media

[fossil iris]

I have 2 acc of social media but the haker link hes e-mail

[night cloak]

I have do it ?but I don't have answers still now

[spring zephyr]

@fossil iris HMM, looks like a new issue. Report it in the #old with detailed info.

[fossil iris]

@spring zephyr ya

[spring zephyr]

@night cloak Report it in the #old with detailed info.

[fossil iris]

@spring zephyr l don't know what that haker dowing

[spring zephyr]

@fossil iris Reinstall your game and see if it gets fixed.

[fossil iris]

I played yesterday

I did

My account has ben hacked for 2 weeks now

[spring zephyr]

@fossil iris Try reinstalling.

[fossil iris]

I have the Gmail and the Twitter account

I did 3 times

But the same

I don't know how he do that

[night cloak]

What should we do??

[sand path]

May i have your character IDs @night cloak @fossil iris

[night cloak]

Yes

[sand path]

Also device and country details

[night cloak]

Ok

Samsung galaxy
Germany

5134383053

[fossil iris]

I have Samsung galaxy not 9
Israel 5308390778

[trail shadow]

Why flags are not showing in kill message?

[fossil iris]

@sand path and I play gameloop too

[spring zephyr]

@trail shadow Report it in #old,

[sand path]

@night cloak are you using GameLoop as well?

[trail shadow]

@spring zephyrI think this is new update not bug

[night cloak]

@sand path I don't what is gameLoop? What it mean?

[sand path]

Emulator

[night cloak]

No

[sand path]

Alright

[night cloak]

But I don't know a hacker play GameLoop or not

This new stickers are only usebal one's?

[fossil iris]

@sand path I have the gmail and the Twitter account linked in the account but the haker linked his phone or his email

[lilac saffron]

#questions Why bonus challenge locked in pubg mobile

[night cloak]

@fossil iris contact in game costumer support if you have access to one of the platform linked 🤒

[fossil iris]

I have the access for both

[night cloak]

Contact in game support for removing the linked phone :/

[fossil iris]

The haker can play and me no

[night cloak]

2.8 @fossil iris #faq

[fossil iris]

It's the last update

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hexed jasper]

Is there any improvement to the death cam ??????

[sick shale]

@night cloak not stickers, one is emote for cheer park only, and other ones are avatars

[night cloak]

@sick shale usebal only one's?

[sick shale]

What do you mean

[night cloak]

@hexed jasper please refer #news for patch notes, also ya its kinda bugged in livik

If you encounter any bug in death cam feel free to write in #old with video/screenshot would be good

[hexed jasper]

@night cloak is there any way to show the id of the one who killed me in death cam ?

[lament venture]

Please add unlink option again in game

[kindred cape]

i need some help, this is in tdm and all of the the other modes the same

[spring zephyr]

@kindred cape Have you tried repairing your game?

[night cloak]

@hexed jasper if you click on report after you close death cam u will be able to see his ID

[kindred cape]

how i can do this?

[spring zephyr]

@lament venture It will come, soon.

[lament venture]

When

[spring zephyr]

@kindred cape Log-out and you will see the repair option on the top right side of the screen.

[hexed jasper]

@night cloak no i cant i tried but even his name was gone

[kindred cape]

oh thx im gonna to check it now

[night cloak]

@barren marlin

[lament venture]

@Ashu when will unlink option come

[spring zephyr]

@lament venture Soon.

[night cloak]

@hexed jasper name is gone sometimes but character I'd is written at right of blank space if it's not there #old :-/

[lament venture]

@spring zephyr when it will come

[spring zephyr]

@lament venture No exact dates, but soon.

[night cloak]

@barren marlin hI

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[lament venture]

@spring zephyr thanks a lot

[night cloak]

@night cloak bro would be good if you write and pin this - All of those encountering no freind showing /freind glitch, livik event not downloading should clear their Cache to fix it :-)

[autumn pike]

this update removed ultra,extreme options from my mobile

[night cloak]

@autumn pike check pinned messages :-)

[autumn pike]

thank you i was thinking it was permanent

[eager crystal]

Sir please fix the graphic before update smooth+extreme after update smooth+high is it glitch or something please fix the iasue

[night cloak]

@eager crystal the devs are working on it will be fixed soon be patient

[eager crystal]

Ohh thank god

[autumn pike]

i am having problem with Gameloop downloading and I am from INDIA

[night cloak]

@autumn pike whats the issue?

@autumn pike #emulator-support

[storm flume]

You can now access #emulator-chat and #emulator-support, @autumn pike. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[kindred cape]

@spring zephyr nothing, the same trouble

[hybrid crane]

Is there a possibility to apply for a job?

[night cloak]

@kindred cape clear the cache and see if it works

@hybrid crane do you have a query?

[autumn pike]

webpage not loading and after using VPN and downloading File its not opening

[kindred cape]

okay i will try

[hybrid crane]

I would love to work for pugm 😍

[spring zephyr]

@autumn pike Use #emulator-support.

[night cloak]

@hybrid crane if you dont have any query please move to #chat

[autumn pike]

messaged there but no reply

[spring zephyr]

You can apply for jobs at, @hybrid crane :

https://careers.tencent.com/m/en-us/home.html

[hybrid crane]

Thx ❤️

[kindred cape]

@somber solstice i want to fix this

[night cloak]

@kindred cape #old

[spring zephyr]

@kindred cape Have you tried clearing the cache?

@kindred cape Are you on emulator?

[kindred cape]

yes?

[storm flume]

You can now access #emulator-chat and #emulator-support, @kindred cape. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@kindred cape Use #emulator-support.

[kindred cape]

ok let's see what they can do

[spring zephyr]

For better guidance.

[kindred cape]

ok

[night cloak]

No one Naro can solve my problem or not? I gave him all my Details

@night cloak it takes some time be patient

[sinful marsh]

سلام عليكم

[night cloak]

I just want to know if he can or not
I spent more than 1000 euro to my account

@sinful marsh english please

[sinful marsh]

حبيبي@night cloak 😘

[storm flume]

Please do not use any other language aside from English in this channel, @sinful marsh. Refer to #613267301243944960 for language channels.

[pastel hawk]

Hello sir I want to unlink my account whit Twitter I forgot my Twitter please

[spring zephyr]

@pastel hawk You can't at this moment.

[sinful marsh]

احن كلان M5

[spring zephyr]

@sinful marsh English please.

[toxic glade]

Trun on antti cheeat pls

[spring zephyr]

@toxic glade What do you mean?

[toxic glade]

I got killed by hacker

[sinful marsh]

بي واحد يحجي عرابي لين مفهم اخي 😔

[storm flume]

Please do not use any other language aside from English in this channel, @sinful marsh. Refer to #613267301243944960 for language channels.

Hello, @toxic glade!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[toxic glade]

@spring zephyr system pubg annti chheat pls on it

[feral knoll]

@sinful marsh join MENA server for arabic

[pastel hawk]

Why I want to unlink my PUBG account whit Twitter I forgot my Twitter account

[night cloak]

@pastel hawk it will be available soon

[sinful marsh]

اي من🇮🇶منو يحجي عرابي

[storm flume]

Please do not use any other language aside from English in this channel, @sinful marsh. Refer to #613267301243944960 for language channels.

[feral knoll]

@sinful marsh no arabic here

you get mute for that

[pastel hawk]

Please help me I want to unlink it know how to do

[sinful marsh]

😒 @feral knoll

[night cloak]

@pastel hawk unlink is disabled for now wait till it returns

[spring zephyr]

@pastel hawk You can't.

[floral moon]

someone linked there twitter account and he is using my id and using my UC please help me

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @floral moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

how to play pubg mobile if it is blocked in our country ?

@night cloak wait for your government's decision.

[raw edge]

Where is 0.20.0 beta registration???

[night cloak]

@raw edge it's not opened yet.

[ionic lion]

How to unlink Facebook from pubg mobile pls tell

[night cloak]

@ionic lion You can't

[ionic lion]

Why but

[night cloak]

You can apply for the PUBG MOBILE beta program here, @night cloak:

▫️ https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.
@storm flume @ @raw edge

@ionic lion Unlink is disabled for now wait till it returns.

no any other way ?

@night cloak Nope.

[ionic lion]

My Facebook account is disabled and it is linked from pubg

I am worried that someone can use my uc pls help

[night cloak]

@ionic lion You have to recover facebook account first in that case.

[ionic lion]

How

[night cloak]

@ionic lion Contact facebook support.

[ionic lion]

Where is that option

[night cloak]

@ionic lion Google it.

How i can unlink my FB account from pubg?

[sinful marsh]

Boubji, my company, my account, Bendu, without a losing reason, for it.

[night cloak]

@night cloak Unlink is disabled at this moment wait till it returns.

[fleet gorge]

Can you still use gfx tool to boost your graphics whatsoever?

[storm flume]

Use of unauthorized third-party software or methods, @fleet gorge, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

@fleet gorge Nope usage of gfx tool is not recommended.

[storm flume]

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[ionic cloak]

guys how I do this

[night cloak]

@night cloak Unlink is disabled at this moment wait till it returns.
@night cloak thx bro

[sinful marsh]

Boubji, my company, my account, Bendu, without a losing reason, for it.

[night cloak]

@sinful marsh Please use #old .

[azure rock]

Heackd Cheng the Twitter phone number

[night cloak]

@azure rock What do you mean?

[robust sequoia]

I lost my account after update, if i login i must create a new account. I have proof

[night cloak]

@robust sequoia You don't have access to your account now?

[robust sequoia]

@night cloak yes, before update i login to my account but after update i login must create account

[night cloak]

@robust sequoia Please contact customer care refer #faq 5.3 on how to contact support.

[latent relic]

GFX TOOL

[storm flume]

Use of unauthorized third-party software or methods, @latent relic, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[robust sequoia]

@night cloak i already contact cs many times but they didnt help

[night cloak]

@robust sequoia Have some patience wait for their reply.

[robust sequoia]

@night cloak they always end the conversation,

[night cloak]

@robust sequoia Wait for a moderator he will assist you better.

[pastel hawk]

Please I want to unlink Twitter from my PUBG account I forgot my Twitter email and password how I contact whit pubgmobile

[mystic oracle]

ما الحل اذا قمنا بجميع الاصلاحات

[storm flume]

Please do not use any other language aside from English in this channel, @mystic oracle. Refer to #613267301243944960 for language channels.

[night cloak]

@pastel hawk Unlink is disabled for now wait till it returns keep an eye on #news .

[polar marsh]

@sinful marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mystic oracle]

يوجد مخترق دخل حسابي يريد ٩٩٩٩uc

[storm flume]

Please do not use any other language aside from English in this channel, @mystic oracle. Refer to #613267301243944960 for language channels.

[night cloak]

@mystic oracle Please use only english in this server.

[mystic oracle]

The email address associated with the game has been hacked and wants 99999uc to retrieve my account from it

[night cloak]

@mystic oracle Do you still have access to your pubgm account?

[storm flume]

Use of unauthorized third-party software or methods, @glacial beacon, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@glacial beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mystic oracle]

Yes

Twitter

[night cloak]

@mystic oracle Please refer #faq 2.5 and do all the steps correctly.

[mystic oracle]

I do not understand

Explain what you say

[night cloak]

@mystic oracle Go to #faq refer to subpoint 2.5 to remove hacked social media.

[glacial beacon]

Is there any #pubgm official gfx tool?

[storm flume]

Use of unauthorized third-party software or methods, @glacial beacon, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

@glacial beacon Usage of gfx tool is not recommended.

[craggy blade]

@glacial beacon if you are from India then there's a wegame game booster

[glacial beacon]

Yes I'm form india

[craggy blade]

@glacial beacon WeGame

[sudden laurel]

I am trying to log out from my facebook but when i log in via google play account, it automatically logs me in facebook as well

[storm flume]

Is there any #pubgm official gfx tool?
No

[night cloak]

@sudden laurel Can you provide a screenshot or a video?

[grave lava]

Please can someone tell me how to Unlink my FB from my Global PUBGM Profile, its very urgent for me 😢

[clever wharf]

when will bonus challenges will open?

[craggy blade]

@clever wharf soon

[night cloak]

@clever wharf Soon be patient.

[sudden laurel]

Where do i provide it @night cloak ?

[mystic oracle]

What do I do 2.5

[night cloak]

@sudden laurel Please provide it in #old .

[valid panther]

Any one know to fix this glitch

[night cloak]

@valid panther Weekly report is currently closed it will return soon.

[polar marsh]

@glacial beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[craggy blade]

@polar marsh WeGame is safe according to the staff.

[grave lava]

@craggy blade can answer my question

[craggy blade]

@grave lava What is it

[valid panther]

Weekly report is opening for my friends not for mr

[grave lava]

Please can someone tell me how to Unlink my FB from my Global PUBGM Profile, its very urgent for me 😢 @craggy blade

[craggy blade]

Make sure you download the real one @glacial beacon

@grave lava You can't. BTW why it's urgent

[glacial beacon]

#pubgm is WeGame gfx tool is safe....

[storm flume]

Use of unauthorized third-party software or methods, @glacial beacon, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

@grave lava Unlink is disabled for now it will be back soon.

[craggy blade]

@glacial beacon it's not a G fx töol

[glacial beacon]

Then??

[craggy blade]

@glacial beacon like a game booster

[night cloak]

@glacial beacon Wegame is a gamebooster and it is safe.

[craggy blade]

Nothing much

[glacial beacon]

Okk..thank you for suggestion broo♥️

[craggy blade]

@glacial beacon It's by Six Joy limited. Download the official one

[terse flare]

Hello I need to ask that after update when I am starting Livik map in my device my game automatically closes

[glacial beacon]

#pubgm using game booster is fine?

[craggy blade]

@glacial beacon WeGame is fine. We don't recom any other

[night cloak]

@terse flare Please provide a screenshot along with your issue in #old .

[elfin canopy]

Yes, only WeGame booster.

[terse flare]

Ok

[valid panther]

Weekly report is not available for me only

My friends can access it

[night cloak]

@elfin canopy in game UI booster in MI :/?

[grave lava]

It is urgent because I'm no longer playing the global version instead I'm playing the Korean Version, and I will be selling my global pubgm ID to one of my friends so for that I need to unlink my FB @craggy blade

[night cloak]

@valid panther It's not available for several people.

[warped seal]

Please tell me there's a way to fix this.. I'm not even touching my fire button (top left)

[night cloak]

@grave lava You cant't at the moment please be patient until it's back.

[craggy blade]

@grave lava Selling and buying of account is not allowed by the game.

[elfin canopy]

@night cloak We don't recommend using any other booster.

@night cloak What kinda glitch?

[sudden laurel]

@night cloak please check in #old

[night cloak]

Even not inbuilt :/

[sudden laurel]

I screen recorded it

[glacial beacon]

@night cloak @craggy blade after 0.19.0 update my graphics has downgraded form extreme to high.....and after update I'm unable too see extreme option

[night cloak]

@warped seal Please provide a screenshot along with your issue in #old .

[craggy blade]

@glacial beacon it will be fixed soon.

Don't worry

[night cloak]

@glacial beacon The devs are working on it please be patient.

[glacial beacon]

Ok...it's type of glitch??

[craggy blade]

@glacial beacon type of

[warped seal]

@warped seal Please provide a screenshot along with your issue in #old .
@night cloak So there's no way I can fix this then

[night cloak]

@glacial beacon Yes it's a bug

[glacial beacon]

Okk

[night cloak]

@warped seal You have to provide it in #old so pubg team see's it.

[elfin canopy]

@night cloak Did you read the pinned message?

It says it'll be fixed in a patch note. There is no date about the release of patch note, keep an eye on #news.

[glacial beacon]

@night cloak Is there any suggestion to reduce game lag...

[night cloak]

@glacial beacon You can use WeGame game booster.

[glacial beacon]

Ok

[craggy blade]

@glacial beacon read 4.9 in #faq . It will help

[sudden laurel]

@night cloak did u check?

[warped seal]

There are so many bugs I've posted in #old and none of them have been fixed. This imo makes me believe the devs don't read #old. Maybe they used to but I doubt they do anymore

[night cloak]

@sudden laurel Yes.

@warped seal The team receives many feedback bugs to it takes some time for them so resolve it.

[sudden laurel]

Can u tell me what should i do as of now?

[night cloak]

@sudden laurel Please be patient.

[quartz rose]

@night cloak What is the meaning of devs

[grave lava]

@night cloak when will the Unlink feature will be available again?

[night cloak]

@quartz rose Developers.

@grave lava Yes soon.

[quartz rose]

@night cloak Many youtubers are saying that fps dispear bug wil fix in update of 0.20.0 is it true

[night cloak]

@quartz rose The patch will released in a few days please be patient till then.

[quartz rose]

@night cloak If it not fixed so i will never play this game

[night cloak]

@quartz rose Keep an eye on #news for more details.

[quartz rose]

What u think bro @night cloak I am so disappoint

[crisp turret]

@quartz rose not worry , please submit your report in #old section . It will solve for sure

[quartz rose]

@crisp turret i have already submitted

[night cloak]

@quartz rose If you dont have any other query please move to #chat .

[hard cypress]

😂 all trying to be mod here Thats the funny thing

[quartz rose]

@night cloak Bro i am not gonna use gfx plz fix this

[night cloak]

@quartz rose Please be patient.

[quartz rose]

@night cloak hm

[trail shadow]

New map for hackers 🥵🤣🤣🤣

[spring zephyr]

@trail shadow What?

[storm flume]

Hello, @trail shadow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[rapid owl]

But there is difference , person's like spy can understand themselve pubg official staff and predict the things even behalf of them .

[fickle heart]

Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fickle heart. Remember to read through #faq before asking questions in the support channels.

[fickle heart]

What's that

[spring zephyr]

@fickle heart What log-in methode are you using?

[fickle heart]

No

[night cloak]

@rapid owl What's wrong?

[woeful magnet]

Anyone can give me link to download apk pubgm

[night cloak]

@woeful magnet You can download the game from pubgmobile.com .

[woeful magnet]

I have .obb 1.93 gb

I need apk

Thats all

[night cloak]

@woeful magnet google might help u, gimme a min I will dm u

@woeful magnet How do you have obb and not apk?

You can find it on the website. The obb will be downloaded once you install the .apk.

[woeful magnet]

@night cloak i have download obb from site on google

New version beacuse i can't in playstore

[night cloak]

@woeful magnet Please don't download the game from unofficial sources.

Just install the apk and place the obb on obb folder.

[woeful magnet]

ok

[night cloak]

Dmmed :-)

[heady estuary]

Hi

[night cloak]

@heady estuary Do you have a query?

[heady estuary]

@night cloak
Yeah. Please

[night cloak]

@heady estuary What's the problem?

[heady estuary]

@night cloak
I want to ask what to do if I find someone who uses hacks in the game🤷‍♂️

[night cloak]

@heady estuary Usage of hacks is strictly prohibited.

[rapid owl]

@night cloak i am saying that the spy is providing wrong support and people are trusting on him

[night cloak]

@heady estuary You can report the player in #cheater-reports when it gets opened.

@rapid owl I don't provide any wrong support you can check the message history.

[plucky gale]

Hy can any one help i have one problem related to this update my fps reduced to high from extreme can you tell me it is a bug or something and will it be fix or not

[gloomy dagger]

When erangle 3 0 will come ?

[craggy blade]

@gloomy dagger No news on upcoming updates

[heady estuary]

@night cloak
I've got a lot of players using hacks, and I've been reporting on them, but nothing happened🤦‍♂️💔

[craggy blade]

@plucky gale it will be fixed soon

[night cloak]

@plucky gale The Developers are working on it please be patient.

[plucky gale]

@night cloak are you the official of this support pannel ??

[gloomy dagger]

What about sanhok 2.0? @craggy blade

[night cloak]

@heady estuary Please report them ingame or with an evidence in #cheater-reports when it gets opened.

[craggy blade]

@gloomy dagger As I said no news on upcoming updates

[night cloak]

@plucky gale No i provide support when mods are not there.

[rapid owl]

If you didn't have perfect knowledge then please keep shutting your mouth rather your guesses because no one interested in ut.

[night cloak]

@rapid owl Could you DM me with a screenshot?

[strong notch]

When does gun game unlock ?

[rapid owl]

Sure @night cloak

[gloomy dagger]

@rapid owl

[spring zephyr]

@strong notch 31st July.

[strong notch]

Ok thanks

[plucky gale]

@night cloak ok so it is confirm na that it is the bug of fps

[fickle heart]

How is season 14 of pubg mobile

[sand path]

@plucky gale yes

[fickle heart]

I don't like it

[gloomy dagger]

@fickle heart very good tha 13

[craggy blade]

@gloomy dagger BTW sanhok 2.0 will be out on PC soon

[night cloak]

@plucky gale Yes it is a bug.

[sand path]

#old @fickle heart

[heady estuary]

@night cloak
Ok thanks 💌

[plucky gale]

@night cloak can you tell how much time will it take to fix this bug

[fickle heart]

@gloomy dagger haa season 13 bohot acha tha or season 14 is bakwaas

[gloomy dagger]

?

[spring zephyr]

@fickle heart English please.

[fickle heart]

@sand path ?

[night cloak]

@plucky gale No information on that keep an eye on #news.

[fickle heart]

@spring zephyr say this to @gloomy dagger first

[plucky gale]

@night cloak @night cloak ok thanku

[gloomy dagger]

When fixed version of livik will come bcz its in beta version

[night cloak]

@gloomy dagger Livik will be updated from time to time for better expirence.

[gloomy dagger]

Every month or every update!@night cloak

?

[spring zephyr]

@gloomy dagger No info about that.

[gloomy dagger]

👏 👏

[night cloak]

@craggy blade Yeah what's the issue?

@craggy blade Can you provide a screenshot?

[heady tendon]

hi , i got 2 problems
i got season 13 reward without silver
and tdm always like that after the updata

[sand path]

Device ID and country?@heady tendon

[tiny timber]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tiny timber. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@heady tendon What's your graphic settings?

Smooth?

[heady tendon]

@spring zephyr low - smooth and before updata tdm is normal

[tiny timber]

The option to change the country did not appear to me

[spring zephyr]

@heady tendon Change it to balance.

[heady tendon]

ok , and rew

reward

[storm flume]

You can now access #emulator-chat and #emulator-support, @heady tendon. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

Use #emulator-support.

[heady tendon]

i will take silver in season end?

[craggy blade]

@heady tendon You will get it when new season starts

[balmy jackal]

bro @spring zephyr loading screen issue fix or not

[tiny timber]

The option to change the country did not appear to me help me

[heady tendon]

ok thx

[craggy blade]

Welcome :)

[spring zephyr]

@tiny timber That option is not available for European countries.

[tiny timber]

Ok thanks

[balmy jackal]

i not able to enter in match but my wifi is working properly plss help@spring zephyr

[spring zephyr]

@balmy jackal You are using Emulator?

[balmy jackal]

no mobile@spring zephyr

[spring zephyr]

@balmy jackal What does it show?

[balmy jackal]

match server did not respond try again

[spring zephyr]

@balmy jackal Try changing your DNS. Refer to #faq 4.5

[balmy jackal]

ill try but issue not solved

[spring zephyr]

@balmy jackal Your region?

[balmy jackal]

india@spring zephyr

[cinder rose]

hlo am ne here

plz help me

[wraith brook]

@balmy jackal Try restarting your phone

[topaz cliff]

@cinder rose yes

[balmy jackal]

@spring zephyr iam not able to play game since 1.2 months

[spring zephyr]

@balmy jackal It's only happening with a certain network right?

[balmy jackal]

yes@spring zephyr

[cinder rose]

for sensivity

[wraith brook]

RIP your network provider

[spring zephyr]

@cinder rose What's the issue?

@balmy jackal Contact your ISP for this issue if changing DNS didn't worked.

[cinder rose]

i want fir sensivty Allah scope

[spring zephyr]

Try changing it to 1.1.1.1

[balmy jackal]

@spring zephyr ok ill try

[wraith brook]

@cinder rose What are u saying ?

[balmy jackal]

@spring zephyr primary dns??

[plush wasp]

I used to play in smooth extreme in a50. Now its smooth high after updates. Please answer

[spring zephyr]

Yes.

[wraith brook]

@plush wasp Check pinned messages

[craggy blade]

@plush wasp It will be fixed soon

[drifting ore]

help me pls

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @drifting ore. Remember to read through #faq before asking questions in the support channels.

[wraith brook]

@drifting ore How ?

[drifting ore]

@wraith brook I get graphic errors houses trees disappear

[spring zephyr]

@drifting ore Emulator?

[drifting ore]

yes

@spring zephyr

[storm flume]

You can now access #emulator-chat and #emulator-support, @drifting ore. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

Change it to balance instead of smooth.

And use #emulator-support from next time.

[drifting ore]

@spring zephyr how will I do

And use #emulator-support from next time.
@spring zephyr oh okey sorry

[spring zephyr]

@drifting ore Settings > Graphics > Balance or any higher option

[sand path]

For emulator players facing issues. Set graphics to balanced or higher and ask further questions in #emulator-support.

[drifting ore]

@spring zephyr Can you see if I send a private message

[fossil iris]

@sand path did you check

[ripe copper]

What actions are to be taken on a player who have repeatedly killed his own teammates?

[spring zephyr]

@drifting ore You haven't sent me anything.

[craggy blade]

@ripe copper Report it

If he killed in classic then he can't move

[ripe copper]

I reported him his merit goes down he can't move in that game but when his merit goes down 60, he play solo matches and again get his merit up

[craggy blade]

Yep. That's how merit works

[ripe copper]

Then when his merit is again more he kills

[craggy blade]

If he kills multiple times then the merit get down more and then he has to play more solo matches @ripe copper

[woeful elm]

just avoid playing with them

[ripe copper]

[dull cove]

means you are not ranked in your server

server

congrates

[night cloak]

@night cloak Yes you will be getting it.

@night cloak You can play unranked event and gain 40 points everyday and when the season resets it will be added to your current classic matches points.

@night cloak You can gain 40 ranking points each day for the next 6 days.

[whole pilot]

I got pings in here ??

[night cloak]

@whole pilot What's the problem?

[whole pilot]

I got two pings in here!

[craggy blade]

@whole pilot You can check pings from the server settings

[whole pilot]

So am here to check
But I can't find the pings

[craggy blade]

@whole pilot android?

[whole pilot]

Someone ghost pinging me

[night cloak]

@whole pilot Someone must have pinged you by mistake.

[whole pilot]

Yea am android

[craggy blade]

Just swipe right on screen and see at the bottom @ will be there. Click on it to check pings

@whole pilot ^

But you cant see that are deleted

[night cloak]

@sand path I wait for you to solve my problem!!

[strong cairn]

Why my uc keeps taking off my account? It’s saying purchase deduction i need help please

[heavy girder]

Where did u purchase uc from

[vagrant onyx]

@strong cairn cause you purchase uc/item from unauthorized source ?

[strong cairn]

On the game @heavy girder

[elfin canopy]

Does it show the "UC is deducted cause of purchase from unofficial source",@strong cairn?

[strong cairn]

Yes @elfin canopy

[dry eagle]

Please checky channel guys

[proper cliff]

I always purchase from In-game Store and Pubg never stole my UC.

[heavy girder]

Same

[terse flare]

Guys pls help in #old

[elfin canopy]

It is because of purchase made from unofficial source, it'll keep deducting until they recover the whole amount of UC purchased from unofficial source, @strong cairn.

You may contact customer service for it.

[night cloak]

I updated my pubg and I play also in Livik Mod

[elder gyro]

can anyone help me out with keymapping glitch????? in emulator

[terse flare]

@elfin canopy bro I have a problem I am not able to start Livik map when ever I start it my game automatically closes

[elfin canopy]

@terse flare, #old is to collect feedbacks and bugs regarding the game.

The Tencent staff read that channel on regular basis and they forward the issues to team.

[strong cairn]

But it wasn’t a unofficial source.

@elfin canopy

[elfin canopy]

Please contact customer service for it,@strong cairn.

[terse flare]

@elfin canopy bro I have a problem I am not able to start Livik map when ever I start it my game automatically closes
@terse flare pls reply

[elfin canopy]

@terse flare Did you try routine repair?

[terse flare]

Yes

[strong cairn]

On the game?

[storm flume]

You can now access #emulator-chat and #emulator-support, @elder gyro. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[elfin canopy]

Please ask in #emulator-support, @elder gyro

@strong cairn yes.

[terse flare]

Yes I have tried routine repair@elfin canopy

[gusty seal]

Why do i always join an empty cheer park? I joined so many times and spent the whole expiration time and still no one joins. I know it's kinda a good thing but sometimes I wanna join with random people what should I do to fix this :?

[elfin canopy]

@terse flare Try, routine repair and this option.

Is it after the recent update,@gusty seal?

[gusty seal]

Nah since the cheer park update came out

[strong cairn]

They still not giving me the response on how to fix the issue @elfin canopy

[toxic glade]

My maps 1%0 N/A pls

[gusty seal]

I remember i could join with other people in the first day of the update but i couldn't anymore since that day

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @azure dock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@rich egret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[azure dock]

@storm flume my account is not getting unlinked

[spring zephyr]

@azure dock Follow this.

[azure dock]

@spring zephyr thanx

[strong cairn]

Can i get back a stolen account?

[spring zephyr]

@strong cairn You don't have access to it?

[strong cairn]

No

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @strong cairn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[strong cairn]

Ok

I’m having a problem with my new account though ...i keep losing my uc off my account and i have contact customer service and they are not giving me any information on how to fix the issue

Its saying purchase deduction

[spring zephyr]

@strong cairn From where did you bought the UC?

[strong cairn]

On the game

[storm flume]

You can contact the customer service via the game settings, @strong cairn. Refer to subpoint 5.3 in #faq for further instructions.

Please do not use any other language aside from English in this channel, @rigid stirrup. Refer to #613267301243944960 for language channels.

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[exotic cedar]

What about erangel 2.0

[storm flume]

We currently do not have a specific release date for the upcoming update, @exotic cedar. Once we do, we will publish further information in #news.

[exotic cedar]

I hate this livik map

[mild drift]

Hello, My pubg account is linked with my game center & facebook & linked email. Someone hacked my linked email account and I can’t recover it. Is there a way to unlink the email of my account because the hacker is playing games, changing my pubg username

[exotic cedar]

I only need erangel 2.0

[storm flume]

You can contact the customer service via the game settings, @mild drift. Refer to subpoint 5.3 in #faq for further instructions.

[mild drift]

They don’t answer

[ocean arch]

@mild drift it takes time to get reply be patient

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @mild drift. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[elfin canopy]

@exotic cedar There is no news about Erangel 2.0, keep an eye on #news. In the mean time enjoy the new map Livik.

[exotic cedar]

@exotic cedar There is no news about Erangel 2.0, keep an eye on #news. In the mean time enjoy the new map Livik.
@elfin canopy
I hate that irritating map, no thanks

[strong cairn]

I’m not gettjng no better response on how to fix the issue @storm flume

Getting*

[ocean arch]

@strong cairn you literally just replied a bot:)

[strong cairn]

Huh

[quartz rose]

My device vivo s1 before updating the game my phone support smooth and ultra but after the update of 0.19.0.it shows me smooth and high plz pubg fix this bug i cant play on smooth and high setting

[storm flume]

Please refer to this channel's pinned messages for further information, @quartz rose:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[arctic stump]

Asking just out of curiosity, is there any new character next season?

[night cloak]

Any purchases that has done illegally in the past will lead to UC deduction until it has been Fully recovered @strong cairn only in game customer service could help you with this.

@arctic stump no information about that

Keep an eye on #news

I got killed by a hacker and I even have footage but where am I supposed to take it?

[terse flare]

@night cloak I need help I am not able to start Livik match in my 3gb ram smartphone

[night cloak]

@night cloak #cheater-reports but it's closed now wait for it to open.

[vocal cipher]

Can any one play pubg mobile?

[terse flare]

@night cloak I need help I am not able to start Livik match in my 3gb ram smartphone
@terse flare any mods

[night cloak]

@terse flare Clear the cache data of pubgm and see if it works.

[terse flare]

Ok trying I tried repair

[night cloak]

@vocal cipher Do you have any query?

[terse flare]

@night cloak be online if it didn't work I will need your help

[jolly forum]

hallo

[night cloak]

@terse flare Sure.

@jolly forum Do you have any query?

[jolly forum]

I have a problem that I can not hear for my friends in the game nor my friends hear me .. this problem 10 days ago. When most users have the same subscribers @night cloak

ipad 6

[night cloak]

@jolly forum You are facing the mic glitch?

@jolly forum Don't worry the developers are working on the issue it will be fixed soon.

[vocal cipher]

@night cloak means?

No

[grand zinc]

Why Mic Glitch Still Not Fixed

[lament venture]

Any ome khow when will unlink option will come in game.

[quick moth]

I don't know why everyone is complaining about the new map. its so nice

[vocal cipher]

@night cloak @night cloak no

[jolly forum]

@night cloak But this is a problem 10 days ago. They have not been able to solve this problem until now

[night cloak]

@vocal cipher Then please move to #chat .

[vocal cipher]

Ok

Thanks@night cloak

[night cloak]

@terse flare is it showing any error

Friend list shows empty

[terse flare]

@night cloak no it not showing

[night cloak]

@vocal cipher check #activities

[lament venture]

Does any know when will unlink option will come in game.

[night cloak]

@grand zinc it will be fixing soon

[late summit]

I want a solution to this problem

[night cloak]

@lament venture no information about that

[grand zinc]

Soon its been 2 seasons -_-

[terse flare]

@night cloak it is not showing any error

[night cloak]

@quick moth feel free to give your feedbacks in #old I too loved that map

[hard cypress]

Any update about bug fix?

[night cloak]

@terse flare you mean you're not getting any match or....

Why does the friend list show up empty

[terse flare]

It closes when I start map

@night cloak posted screen recording in #old

[night cloak]

@late summit please do provide the information about your user id, login method, network, Device, and a video recording

[craggy blade]

@night cloak it's a bug. Will be fixed soon

[night cloak]

@hard cypress a patch update will be rolling out soon

@terse flare Have you tried clearing cache?

[terse flare]

Yes

But it didn't work

[night cloak]

@terse flare Please provide a screen recording in #old .

[terse flare]

Already done

[night cloak]

@terse flare Ok good.

[granite timber]

I have an issue

[late summit]

@night cloak This is not a problem with my connection or my device. The problem is that my account is a hacker and the hacker has added another link and logged into the account, but currently I cannot, I will not hack. Use the back-loophole for earlier releases by Gilbrick

[night cloak]

@granite timber What's the issue?

[granite timber]

I have fps issue

[night cloak]

@granite timber The fps issue will be fixed soon with a patch.

[humble plinth]

My my fps high option is removed

[craggy blade]

That will be fixed soon. @humble plinth

[granite timber]

Before update my device supports 40 fps but now it was 30 fps@night cloak

[late summit]

<@&481161015728406538> This is how hackers use the vulnerability so that I cannot use the account

[night cloak]

@granite timber It will be fixed soon be patient, keep an eye on #news.

[quartz rose]

My device vivo s1 before updating the game my phone support smooth and ultra but after the update of 0.19.0.it shows me smooth and high plz pubg fix this bug i cant play on smooth and high setting

[granite timber]

I have another too

[humble plinth]

@quartz rose they said it will be fixeddd

[night cloak]

@quartz rose Be patient it will be fixed soon.

[quartz rose]

InshAllah@humble plinth

[craggy blade]

The fps drop(missing) in devices bug will be fixed with a patch.
Sorry for the inconvenience @night cloak

[granite timber]

@humble plinth @night cloak
Why I can't get some nice stuff in crates I'm playing from season 2

[surreal bay]

The fps drop(missing) in devices bug will be fixed with a patch.
Sorry for the inconvenience @night cloak
@craggy blade but the patch didn't came
Today passed

[night cloak]

@granite timber If you don't have any other query please move to #chat .

[craggy blade]

@surreal bay It will come soon

[exotic cedar]

@craggy blade > The fps drop(missing) in devices bug will be fixed with a patch.

Sorry for the inconvenience @night cloak
@craggy blade what are you here bruh

[surreal bay]

@craggy blade ok

[granite timber]

I have too many queries@night cloak

[surreal bay]

@craggy blade can u just guess and tell will it take more than a week
Or within week

[night cloak]

@granite timber What's the issue?

[late summit]

@night cloak

[craggy blade]

@surreal bay Most probably within a week

[surreal bay]

Ok

[hard cypress]

@night cloak thanks for info

[granite timber]

@night cloak while playing pubg mobile I got always 968 constant Ms but my network is good

[night cloak]

@granite timber Which network do you use?

[granite timber]

Jio@night cloak

[sand drum]

I registered my pmco completely and correctly. But it was 7 8 days after registration, but I still haven't received a mail or letter. I would appreciate if you write an answer.

[craggy blade]

@sand drum go to #pmco

[night cloak]

@granite timber Jio has a problem.

[granite timber]

@night cloak why ?? My Friends getting 80 ms

[night cloak]

@granite timber Jio has a lot of customers and their internet fluctuates.

[sand drum]

@craggy blade I wrote there but there is no answer

[craggy blade]

@sand drum I bot might reply you

[night cloak]

@granite timber Especially for jio you should sit in the balcony for good internet. From my personal expirence:)

[granite timber]

@night cloak I have also Airtel

[night cloak]

@granite timber during the current lockdown there has been an heavy load on isp that resulted in heavy pings issue :/ so ya i dont think so support can help here :-) stay cool

@granite timber Does airtel have the same problem?

[granite timber]

@night cloak I have no balcony in my home

[peak plume]

Hello

[granite timber]

@night cloak yes

[night cloak]

Try shifting network and play or play when isp have low load

@peak plume Do you have a query?

[peak plume]

@night cloak yes

[night cloak]

@granite timber On and off airplane mode and see if it works when in match.

@peak plume What's the issue?

[granite timber]

@night cloak no it's not working I used it many times

[night cloak]

@granite timber Wait for a moderator to come he will assist you better.

[granite timber]

@night cloak I reported on it but no feedback

@night cloak when they come

[night cloak]

@granite timber Maybe in a few minutes.

[peak plume]

@night cloak i am season 2 player and i dont get any item on crates but who players are played in season 13 they get m416 glacier why?

[craggy blade]

@peak plume it depends on luck

[granite timber]

@night cloak i doesn't like this update because of issues

[night cloak]

@peak plume It depends on your luck and we only support game related issues here:)

[granite timber]

@craggy blade @night cloak
So you are bots

[ocean arch]

One think for sure that my luck is .......

We are all good bot@granite timber

[night cloak]

@granite timber No we provide support to members here when mods are not there.

[peak plume]

@night cloak

[granite timber]

@night cloak oh I see

[ocean arch]

@peak plume kindly report bugs in #old

[storm flume]

Hello, @peak plume!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[peak plume]

@night cloak

[night cloak]

@peak plume Please report bugs in #old .

[craggy blade]

@granite timber Can you try dns in #faq 4.5 and see if the ping gets better

[surreal bay]

@craggy blade bro the FPS missing issue is a BUG right?

[craggy blade]

@surreal bay yes. It will be fixed soon

[surreal bay]

@craggy blade will it be fixed before season 14 starts??

[spring zephyr]

@surreal bay It will be fixed soon, please wait patiently.

[granite timber]

@craggy blade
I doesn't understand that

[surreal bay]

Plz fix it before season 14
I will be grateful to you

[storm flume]

You can now access #emulator-chat and #emulator-support, @vapid oriole. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

@surreal bay spamming this again and again won't help check pinned :-/ ya

[surreal bay]

@night cloak ok buddy!

[spring zephyr]

3rd one.

[night cloak]

@night cloak

[peak plume]

Which time we get patch

[granite timber]

@craggy blade @night cloak
What I do now for fps

[quartz rose]

When the patch update come how much time it will take

[wary linden]

Livik adventure event isn't working please tel me how to solve the problems

[night cloak]

I am getting very low in-game sound while using VC in discord

Any solutions?

[azure owl]

Its really difficult to play now,ultra and extreme frame rate is missing after update..Really worried

[quartz rose]

@azure owl same problem

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @alpine brook:

:white_small_square: http://bit.ly/37Lgfbm

[crisp dune]

My account 620 uc deducted please give back my uc

[night cloak]

If you had purchased UC illegally, it will be deducted until it recovers the amount@crisp dune

[alpine brook]

Why bot getting my msg wrong again & again

I've an issue.

[flint dock]

I Mistakenly Played PUBG Before Gameloop Update Please Help

[alpine brook]

A h-a-c-k-e-r streaming live on YouTube

[wraith brook]

Please fix frame rate issue fast pubgm . Please 🙏
It had already cost me my 2 tournaments.

[polar marsh]

@flint dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @alpine brook:

:white_small_square: http://bit.ly/37Lgfbm

[wraith brook]

My 100rs gone trash

[spring void]

@wraith brook if you are reffering to the issue where some graphics settings are no longer available then it will get fixed soon.

[lime juniper]

Could you send the link here, @alpine brook, and mention me?

[alpine brook]

Check please

[lime juniper]

Thank you. Got it. Will check.

[wraith brook]

Hey error

When will frame rate will fix . It is not something to wait for....

[night cloak]

@wraith brook will get fixed soon,

[lime juniper]

Check the video now, @alpine brook.

[night cloak]

@wary linden For fixing livik event you have to clear cache of pubgm and this will solve your problem 100%.

[alpine brook]

@lime juniper video gone 😍
Ban them also 😘

[lime juniper]

The plan is during the week, @wraith brook.

[alpine brook]

They made a discord server & uploaded hack files there

[night cloak]

@alpine brook could you send me the server link

[cold otter]

@alpine brook could you send me the server link
@night cloak hi i have 3 discord server who streaming in youtube after channel close they seling in discord can i send u server link for them

[night cloak]

please do

[cold otter]

please do
@night cloak ok i will send you in dm check

@night cloak done i send you in dm check

lets everyone do work to clean pubg game with cheaters

[alpine brook]

i'm so happy with their response
Thanks to @night cloak @lime juniper

[agile canopy]

Small bug

[storm flume]

Hello, @agile canopy!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[slender swift]

I keep getting server reconnecting issues in game

[wraith brook]

@slender swift Your network ok ?

[peak kiln]

guys i am an emulator player, i cant use gfx tool after the update please help me out

[storm flume]

Use of unauthorized third-party software or methods, @peak kiln, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[slender swift]

Yes it’s not a network issue i’m on fibre optic cable wifi router is one meter away and i’m using google dns

[storm flume]

You can now access #emulator-chat and #emulator-support, @peak kiln. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[wraith brook]

@peak kiln FIRST of all gfx tool leads to BAN

[storm flume]

Use of unauthorized third-party software or methods, @wraith brook, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[peak kiln]

@ A bunny ty for this message

[wraith brook]

Hmm

[stoic fable]

If i buy royale pass at 75 rp level will i get to 100 immediately?

[night cloak]

@stoic fable Only if you have completed missions.

[wraith brook]

@stoic fable Yes if u buy elite plus

[night cloak]

@stoic fable You can directly collect rp points if you had completed missions.

[wraith brook]

If you buy royal pass plus (1800 UC ) u will get +25rank

[night cloak]

@wraith brook But without rp we are able to complete rp mission and unable to collect it so..600 uc elite pass can do well.

[wraith brook]

@night cloak Depends on him which one he is saying

[toxic crag]

😶 theres an issue after the update, the ingame friends list doesnt load! just a few friends visible?

[peak kiln]

@toxic crag me too

[wraith brook]

@peak kiln @toxic crag It will be fixed soon don't worry

[toxic crag]

Ok cool thanks

[peak kiln]

what about the rendering issue in tdm help me out

[craggy blade]

@peak kiln emulator?

[night cloak]

@craggy blade when patch will come ?? for the graphics bug

[peak kiln]

yep

[craggy blade]

Ask in #emulator-support @peak kiln

@night cloak most probably this week

[wraith brook]

@peak kiln Go on balance graphics

[night cloak]

@craggy blade before sunday??

[craggy blade]

@night cloak most probably

[jagged epoch]

Can some tell me that extreme option wil come or not for my samsung a50

[craggy blade]

@jagged epoch It will be fixed soon

[wraith brook]

@jagged epoch This bug will be fixed by this week

[night cloak]

@craggy blade Thanks but try asap.

[craggy blade]

Welcome :)

[peak kiln]

@wraith brook it flickers a lot, i have to use HD graphics but game becomes LAGx100

[jagged epoch]

Can i use gfx tool for now???

[storm flume]

Use of unauthorized third-party software or methods, @jagged epoch, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[wraith brook]

@peak kiln Nothing we can do till it get fixed

[stoic fable]

@BuNnY

Will i be able to collect these?

[craggy blade]

@stoic fable If you upgrade the pass before season ends. Make sure you have completed those

[polar marsh]

@peak kiln:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stoic fable]

@craggy blade its written to collect so i suppose they're completed right?

[wraith brook]

@stoic fable yep

[stoic fable]

K thanks @wraith brook

[wraith brook]

No problem buddy 👍

[jagged epoch]

Someone here who are using gfx tool i want to know

[storm flume]

Use of unauthorized third-party software or methods, @jagged epoch, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[wraith brook]

@jagged epoch BAN

[night cloak]

@stoic fable yes you are good to go buddy

[jagged epoch]

How can i play with 60 fps 😭😭