questions

[gentle dagger]

:(

[night cloak]

Use "revoke access of the hacker" in your message and hopefully you can bypass the bot in game@gentle dagger.

[night cloak]

where did you download the game from?@fossil iris

@wet wind what?

[fossil iris]

Play store

Yesterday I was planning

[night cloak]

Then you updated again from other app store?@fossil iris

[fossil iris]

May no

[unique magnet]

I need a recorder for PUBG, the best one.

[cunning crag]

The new update is full of hackers

[storm flume]

Hello, @cunning crag!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@unique magnet any free recorder is fine.

[glass belfry]

Hey mods any updates on voice glitch issue , it's been 3 weeks without any fix . ?

[cunning crag]

Hello, @cunning crag!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm flume

Hhhhhhhh

[unique magnet]

@night cloakfor a medium ranged device.

[night cloak]

@glass belfry what glitch?

[fossil iris]

@night cloak my account was hacked but I have my Twitter and Gmail linked in but the haker linked has e-mail but

[glass belfry]

Voice chat is still not fixed yet my teammates can't hear me nor i can hear them it's happening from past 3 weeks
Device - OnePlus 5
Country - India
Server - Asia
IG id - 537941799
using wifi ( ISP Hathway , most of these glitches are happening on devices who have Hathway internet ).

[night cloak]

You can use Google for recommendations. This channel is for game related support, @unique magnet.

[glass belfry]

@night cloak this voice glitch isn't limited to me many people are facing this issue ....

[night cloak]

Doesn't restarting the game fixes it like always, @glass belfry?

[glass belfry]

@night cloak nothing fixes this issue

[cunning crag]

I don't know if you are very weak or are the hackers too strong? The update has not passed for a day and now it is hacked and hacked hee.
@ArcNyte

[glass belfry]

I have tried restarting to reinstalling to clear cache to repairing

[heady locust]

How to unlink account

[night cloak]

Report them, @cunning crag.

[cunning crag]

Report them, @cunning crag.
@night cloak

Hhhhhh

[night cloak]

@glass belfry it is not fixed after update?

[glass belfry]

No its not fixed

[heady falcon]

I just got somebody banned

wheres my achievement

[glass belfry]

2:17 pm one read that@night cloak

[night cloak]

Hmm okay thank you.

[heady falcon]

wheres my marshal thing

[glass belfry]

That thing is not fixed yet

[night cloak]

@heady locust you need to contact customer service.

[heady falcon]

error 404 responded to my reddit post

[nova cloak]

Hey guys, quick question. This new Ace badge thing. Is it going to be unlocked next season? pls tag me if u can answer. thanks.

[heady falcon]

said that the hacker was banned

[glass belfry]

And that hug is not helping i must say 🙄

[night cloak]

What?@heady falcon

[heady falcon]

@nova cloak obviously

@night cloak i got some chinese hacker banned, and i still dont have the achievement

[night cloak]

@glass belfry thank you. I will let the team know.

[heady falcon]

i want the marshal avatar

[nova cloak]

Kk, just making sure. Thanks @heady falcon

[glass belfry]

@night cloak hey from many days people are just saying they will let the team know , does those guys even know about that the glitch still exists

[night cloak]

Yes. They do.

[unique magnet]

@night cloaki just askes here becoz i thought someone with experience will recommend me a recorder, advising me to check google recommendations is not helping

[heady falcon]

@night cloak will i get the marshal thing?

[cloud orchid]

hi

!rank

[storm flume]

This command is disabled in this channel, @cloud orchid. Please execute the command in #481204134859505684 instead.

[night cloak]

I forgot what are the requirements for that. So no idea@heady falcon .

[glass belfry]

@night cloak please and i know its not appropriate to ask but can't u jusk ask the dev's that what is going on is there any update on the situation and how much more time will it take ?

[night cloak]

Will do. Hopefully it will be fixed in next patch,@glass belfry .

[glass belfry]

Thankyou 🙇@night cloak

[night cloak]

@unique magnet it's just screen recorder man. Any screen recorder which can records will work. like mobizen or DU recorder.

[unique magnet]

But the video seems a tad laggy at 720p

[night cloak]

pls help my game is lagging very much and fps is dropping after the update

Maybe try lowering the quality. It's maybe because of your device. That's why I told you to look YouTube recommendation for good settings.

@night cloak which device do you use?

my graphics quality is lowest of all

redmi note 7 s

4gb ram variant

[fair anchor]

@night cloak i tried clearing cache and repairing it . but the rendering bug is not gtting fixed?

[unique magnet]

@night cloakthats is happening after the new update

[fair anchor]

@night cloak do we get a new update ??

[unique magnet]

They'll fix it with a new patch i think

[night cloak]

@unique magnet yes bro

What rendering bug?@fair anchor

i also have very good and stable wifi connection

yet fps drop and lagging

[tame ferry]

@night cloak hello

[tame ferry]

In this update can i unlink social media?

[hearty crystal]

Where can I report this player?

He's selling discounted UC

@night cloak hello can u help me

[fair anchor]

@night cloak many objects in game are not appearing. while which appears are not also clear.

[night cloak]

@tame ferry you need to contact customer service to unlink.

@hearty crystal probably to the moderators of that page.

[tame ferry]

Where can i find them?

[night cloak]

@fair anchor it will probably be fixed in next patch. I see many players are facing the issue. Can you tell me which device do you use?

@tame ferry under group info in the Facebook. I am not sure.

[fair anchor]

hp laptop i5 8th generation. 2 gb graphic card. 4 gb ram.

[weary galleon]

Hlo dear suddenly my Facebook account got closed all information and friends got crashed and password was wrongly denied. Then i login fb with otp the new account formed. With same number now when i login pubg with that fb why I'm not getting my old account please help

[night cloak]

4gb RAM users are quitting from the game, rip

Oh. Emulator user. Okay thanks,@fair anchor.

[fair anchor]

yes

[night cloak]

@night cloak stop asking the same question you spamming same question from yesterday even after getting the replies u still spamming z

@night cloak what FPS glitch?

[hard cypress]

Lol

[night cloak]

I had never problems to use extreme/ultra frame rate on my device but now I'm not able to use them. Bring back old graphic settings

[weary galleon]

Hlo dear suddenly my Facebook account got closed all information and friends got crashed and password was wrongly denied. Then i login fb with otp the new account formed. With same number now when i login pubg with that fb why I'm not getting my old account please help

[fair anchor]

@night cloak probably he means on most of the phone. after the update the frame rate is lowered from extreme to high

[hard cypress]

@night cloak Asking about issue here spam then close this channel

[night cloak]

Yeah. With new updates it happens to mid range devices. Probably optimization update will come soon.

[polar marsh]

@hearty crystal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I think you will need to contact Facebook support to retrieve your Facebook account,@weary galleon .

[tame ferry]

I sent them an email could they help ?
[e-mail]

[night cloak]

Links get automatically removed by bot,@night cloak .

@night cloak can you promise you guys try to bring back previous graphic/frame rate settings? This is so frustrating

I can't say anything unfortunately, @night cloak .

[glacial shale]

Still no fix for the "event is downloading. Please wait" message for livik adventure? Now it just shows the download button on the event and i cant open it up and complete missions there.

[night cloak]

It's probably discord cache. You can restart your discord,@night cloak .

Kk

[tame ferry]

@night cloak ?

[night cloak]

@tame ferry no no. You need to contact them through in game support.

I noticed when I open the map green lines sometimes appear is that normal? Still haven't got an answer..

[tame ferry]

Oh, Thanks .

[heady falcon]

@night cloak requirements for it is to get a hacker banned

[night cloak]

It's like these green little glitch line flash on the map for like a second

Any update of event not opening issue??

@night cloak Do a screen recording and post it in #old

@night cloak which event

@heady falcon hmm?

@night cloak which event
@night cloak the new livik map event says downloading event but never actually downloads it..
Here's a screenshot

[frail sluice]

hi
im using ipad 7, after update the game resolution changed so much now it's like Inflated phone screen. its so annoying problem because my control has changed. pls any help

[heady falcon]

@night cloak idk i got him banned on a reddit post, i dont think the ban contributed towards me

[night cloak]

Can anyone tell me why these lines are appearing on the map?

[heady falcon]

im basically here to appeal my achievement

[night cloak]

@night cloak did you try restarting the game, and also give it some time to download it

@heady falcon I think you need to report them through in game to count it as an achievement.

[heady falcon]

but tencent doesnt do anything if u do

[night cloak]

@night cloak did you try restarting the game, and also give it some time to download it
@night cloak I have restarted is many times, routine repaired it and given like 2 hours to download it but still...and my internet is no problem it's great

[heady falcon]

tencent only bans if they’re using cheap hacks, or if you post on reddit or discord

smh no marshal

[night cloak]

Any pro here?

I need aim training

@night cloak #activities

@night cloak let me check if it says same for me.

[frail sluice]

hi
im using ipad 7, after update the game resolution changed so much now it's like Inflated phone screen. its so annoying problem because my control has changed. pls any help

[night cloak]

@night cloak let me check if it says same for me.
@night cloak it's not happening with everyone

I think it only counts as in game report,@heady falcon .

I still need help and no ones helping

Then only you?@night cloak

@night cloak let me check the video.

@frail sluice it will probably get fixed in next update. Please report it in #old.

Does anyone know what these lines are that are appearing on the map?

Oh oops

Then only you?@night cloak
@night cloak until now I have found a few people on discord with the same issue.

@night cloak I can't see any lines in it.

Check the map closely @night cloak

It appears for like a millisecond

Then it shouldn't be problem if it's not big issue.

True I just wanted to know if its my device or the game

Can you tell me your in game ID and device name and other people information who are having the same issue @night cloak?

I can tell you mine but I can't tell you about the others as they are random people I found having the same issue here in this server.

Can you tell me your device and in game ID for the mic issue @cold token?

Atleast can you tell me who are they? So there will be majority of people facing the issue and I can report it@night cloak.

Atleast can you tell me who are they? So there will be majority of people facing the issue and I can report it@night cloak.
@night cloak wait i will see if I can find their message

[hard zodiac]

The worst garbage that pubg can have is the game support, 90 days waiting for my account to be recovered and today I have been told that they cannot recover it

Fokc game support

[night cloak]

@night cloak @night cloak

Vaathi spy cookie, urprobokeh maybe some more :/

[strange wave]

After this update frame rate decrease 60 fps to 30 fps is this bug or glich

[night cloak]

I slowed the video down so you could see the lines

@night cloak

[vernal granite]

this new update is trash

what is this glitch. it also appears in classic match both on livik and erangle

[potent minnow]

Anyone here knows when will the fall split registration site open? <@&481161015728406538>

[night cloak]

@potent minnow its already opened also don't ping heole. Mod

[strange wave]

I can't use

[night cloak]

Please don't use the moderator mention unless it's emergency,@potent minnow .

@night cloak hmm thanks.

Np :-)

[potent minnow]

Am sorry to do that! But here in India past two to three days the website isn't opening.. That's the reason why I was forced to contact you guys

[normal fulcrum]

No @night cloak

[strange wave]

I can't use Extreme mode. Now it show only high mode and ultra sound is gone

[vernal granite]

how do i fix this. i cant even play classic matches for this @night cloak

[normal fulcrum]

@strange wave Frame rate?

[strange wave]

Yes

[normal fulcrum]

Your device, region amd character ID?

[night cloak]

Please provide your in game ID and device name if you are facing the livik map event issue, @night cloak , @whole pilot and @night cloak

[barren orbit]

Hii

[worn pebble]

When will bonus challenge open @night cloak

[midnight quarry]

My frame rates are also limited to high after the update before I had extreme

[night cloak]

Vaathi spy cookie, urprobokeh maybe some more :/
@night cloak yeah there were some more

[strange wave]

Samsung a50 india..i can't remember character

[night cloak]

No idea, @worn pebble.

@night cloak is that colour blind mode :-/ also that's not a big issue to deal with like it's just mlli seconds

[potent minnow]

Am sorry to do that! But here in India past two to three days the website isn't opening.. That's the reason why I was forced to contact you guys

@normal fulcrum

[vernal granite]

pls help me. see the video i uploaded . how the hell do i fix this

[night cloak]

Please provide your in game ID and device name if you are facing the livik map event issue, @night cloak , @whole pilot and @night cloak
@night cloak
Here is my in-game I'd
5408953009

And I am using Redmi Note 7 pro.
Ihave never experienced any issue like this before.

@vernal granite #old , try routine repair

Reinstall etc

Thank you@night cloak .

[midnight quarry]

My frame rates are also limited to high after the update before I had extreme

[night cloak]

Thank you@night cloak .
@night cloak hope you guys fix it soon

@midnight quarry its a bug will be fixed soon i guess :-)

[dense gulch]

iOS 14 error

[potent minnow]

Am sorry to do that! But here in India past two to three days the website isn't opening.. That's the reason why I was forced to contact you guys

@night cloak
Can I expect a reply? This is the third time am tagging regarding the same

This is what we are facing past 3 days

[night cloak]

@dense gulch Do a routine repair and restart the game

@potent minnow > #pmco

[dense gulch]

Ok

@night cloak didn't work, I'm using a beta version of iOS so maybe that the problem iOS 14 to be exact

[void plank]

When is the season going to end on 12th or 13th ?

[night cloak]

@warm bluff ur league and server?

[warm bluff]

If I play with WIFI in BRO then Bhai Nando lobby will be in Lahari Hah, stay in India, New Delhi and come Hah, then will be lobby lobby Ping 130

[night cloak]

League and server?

[solid cobalt]

@night cloak tell me. Bonus challenge redeemtion store opening date

@night cloak plz

[warm bluff]

server

[night cloak]

@solid cobalt mostly by new season or a few days no idea on me, but ya all coins are safe

U will not lose even 1

[warm bluff]

sever@night cloak

[solid cobalt]

@night cloak but maine iss season royal pass nhi liya mai soch rha tha ki last mai lu ga or

@night cloak or sare uc kai coin bna liye

[night cloak]

@solid cobalt first of all English and ya u will not lose them :-)

They will be as it is no deduction

[void plank]

Can anyone tell me when the RP will get locked?

[solid cobalt]

@night cloak okk

[night cloak]

Ghost if m right it's 2 day before new season so ya maybe 12 :-)

No spectate slots for new map?

[dense gulch]

Anyone on iOS 14 ?

[night cloak]

Don't spam :-/ try posting in #old after a restart, repair, reinstall

:-)

[warm bluff]

@night cloak ??? sir reply mee bro

@night cloak i play server

[night cloak]

@warm bluff asked u your server?

Aisa ru, na, middle east, krjp?

Asia

[warm bluff]

asia

[night cloak]

League?

Tier

[warm bluff]

server bro

tier hh crown

[night cloak]

@warm bluff solo /squad /duo?

[warm bluff]

tier is crown

squad

[night cloak]

Well ya then mustn't be issue

130 ping isn't big, issue from your isp side I guess :/

Also ya most of peeps in India have different flags so ya if u think that by checking Player flags that's not the case :-)

[warm bluff]

my indian flag bro

[night cloak]

It's issue from your isp side maybe bro :-) check your internet connection

[warm bluff]

my issue is ping not indo lobby i play indo lobby but my ping issue i cant to play

[heady linden]

Hello, I made a new layout, took my hours and saved it in layout two. Is it possible to copy and paste it to layout one? The fire button is where ever I tap

[night cloak]

@warm bluff thats issue of your isp :-) pubgm can't help in that I guess :-)

[warm bluff]

bro i check already my internet conection my ip adress indian

[night cloak]

@spring zephyr m sick explain this guy 👀 pls

[spring zephyr]

@warm bluff Can you upload a screenshot of your speedtest results please.

[warm bluff]

@spring zephyr ok bro i send

[wide tinsel]

Can someone tell where would i get redeem codes@night cloak @spring zephyr @warm bluff

[grizzled jewel]

Where is the unlinking button ? You said to me in this update ,I cant see it ?

[warm bluff]

@spring zephyr i send my wifi speed

[night cloak]

@wide tinsel just keep a look on pubgm redeem forum when ever it comes it is posted there, also ya its limited to few persons, :/

[wide tinsel]

Where is that@night cloak

[night cloak]

I will dm u

[wide tinsel]

Ohk

[night cloak]

Yep #pubg-mobile @night cloak :-)

[warm bluff]

@night cloak are u admin or not?

[spring zephyr]

@warm bluff Your region?

[warm bluff]

india.

[spring zephyr]

Do you get matched in Indian server? And was you ping was normal before the update?

[warm bluff]

before 2-3 months i am into indian server.

[spring zephyr]

@grizzled jewel It's not in this update, they will release it after it's optimized.

@warm bluff Did you changed your in-game region?

[warm bluff]

@spring zephyr yes already did.

[spring zephyr]

@warm bluff To?

[warm bluff]

To wot? ofcouse indian server.

[spring zephyr]

@warm bluff What was your in-game region before that?

[grizzled jewel]

@spring zephyr 🌺❤️ thanks 🙏

[warm bluff]

INDIAN.

[night cloak]

Spider it will be available soon when it's fully optimized coz last time many people lost their accounts :/

[spring zephyr]

You are saying that you changed your region to Indian from Indian

[grizzled jewel]

Ok

[severe kestrel]

I used to play in smooth, ultra. After update i lost my ultra fps. Anyone can help me ??
Device: realme c3
Server : asia

[warm bluff]

@spring zephyr are u freak i told you i am from india so my server is also indian.

[spring zephyr]

@warm bluff Go to your in-game settings and check your region.

[severe kestrel]

I used to play in smooth, ultra. After update i lost my ultra fps. Anyone can help me ??
Device: realme c3
Server : asia

[craggy blade]

@severe kestrel report in #old . It will be fixed soon.

[warm bluff]

@spring zephyr Tell me the solution only.

[severe kestrel]

@craggy blade thanks

[spring zephyr]

@warm bluff Go to your in-game settings and check your region.

[craggy blade]

Welcome :)

[spring zephyr]

@night cloak Use discussion channels.

[night cloak]

@severe kestrel dont spam one time would be fine @night cloak #chat #pubg-mobile for unrelated chats :!

[warm bluff]

@spring zephyr so, you have not my answer or wot?

[spring zephyr]

They all should get fixed with a short patch.
Soon.

[night cloak]

@warm bluff Go to your in-game settings and check your region.
:/

[nova bronze]

How to increase exp level quickly

[spring zephyr]

@warm bluff Can you give me a screen shot of this page 👇

[night cloak]

@nova bronze cant mee6 gives xp per minute just talk in #pubg-mobile #chat

[nova bronze]

@night cloak i mean in pubg mobile how to increase level

[spring zephyr]

@nova bronzeYou can use 2x EXP cards.

[warm bluff]

@spring zephyr same as u sent me

[night cloak]

Play classics :-/ get high kills for more exp

[spring zephyr]

@warm bluff What's the average ping that you get?

[nova bronze]

How much exp will take me to next level

[night cloak]

It's written below your avatar

[warm bluff]

@spring zephyr approx 120

[night cloak]

Hey everyone those who are having the issue that the livik map event is not opening.. clear you app cache it will fix it..it worked for me!!!

Every level require more exp to lvl up @nova bronze just check below avatar

[spring zephyr]

@warm bluff It's fine then, your ping depends upon your network and your location.
Looks like that you are just further from the servers.

[night cloak]

Hey everyone those who are having the issue that the livik map event is not opening.. clear you app cache it will fix it..it worked for me!!!
Pinning this would help some

[warm bluff]

@spring zephyr thats the answer i want. okay thanks to told me that.

[night cloak]

I guess

[civic glacier]

My peak is not being on hold

Plz help me

[spring zephyr]

@civic glacier Have you turned it on from settings?

[civic glacier]

Yes

Bro

[spring zephyr]

@civic glacier Is it happening in a specific mode or in every mode?

[civic glacier]

Everything mod

[spring zephyr]

Try repairing the game.

[civic glacier]

I tried already

plz help mee

[spring zephyr]

@civic glacier Can you give a screen shot of your settings?

[civic glacier]

OK

5 min

@spring zephyr

Plz help meee

Help!

[wispy quarry]

Did the settings change to default after the latest update????

Sensitivity settings

[spring zephyr]

@civic glacier Disable the ''Camera rotation after leaning'' option and tell me if it works.

[craggy blade]

@wispy quarry No.

[civic glacier]

Ok

[hot plank]

Umm, about the region missions in Livik....do I have to do the mission in the same region it's activated? [Example:Can I do Region F in in the same Region(Region F) or I can do it in another Region(like Region A)]?

[prisma oasis]

What is this in PlayStore there is around 1gb+ update but in vivo app store 600mb only

[craggy blade]

@wispy quarry You can recover your sensitivity if you upload it to cloud.

[civic glacier]

@spring zephyr It doesn't work

[spring zephyr]

@prisma oasis Update it using playstore if you don't want any issues later

[prisma oasis]

@spring zephyr hmm you are right actually my friend send this

[spring zephyr]

@civic glacier Post it in #old, seems like a bug.
You can use the 'mixed' option till then.

[wraith brook]

Me too facing graphics issues wtf

[tough shore]

I'm facing extreme Framedrops after the update.....

[night cloak]

Time to quit

[tough shore]

😭

[spring zephyr]

@wraith brook Like what, can you explain?

@tough shore I didn't get what you are trying to say.

[wraith brook]

@spring zephyr Now it's confirmed that there is a bug . My fps settings are now upto high only . Earlier it was extreme .

[spring zephyr]

Your device?

[tough shore]

I'm facing frame drops in game ... started happening after the update

[wraith brook]

@spring zephyr Realme 6

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @tough shore. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith brook]

Also my narzo 10 having same issue

Anyone ?

[night cloak]

Gameplay with 30 fps is awful

[wraith brook]

Yess man

[low radish]

I have a problem about unlink social media

[craggy blade]

@low radish What is it.

[low radish]

My Twitter account linked to pubg was hacked

[wraith brook]

I am going to post this issue till it get fixed . Many players are having low frame rate settings than earlier . I have Helio G90T and that also having same problem . So you can't say it a processors problem . Strong processors are also restricted to high frame rate only . Please fix this as soon as possible .

[spring zephyr]

@wraith brook @night cloakPost it in #old.

[night cloak]

@low radish try contacting twitter support to recover it :-)

[wraith brook]

Done man

[night cloak]

Is it accessible by you @low radish ?

[wraith brook]

This is a big problem than minor bugs and glitches

[spring zephyr]

If you have already reported your issue, then please move to a discussion channel.

[night cloak]

@wraith brook @night cloak #chat #pubg-mobile :-) stay cool

[tough shore]

Please fix the frame drops issue ASAP......A lot of people are facing this too......

[night cloak]

@tough shore they are working on it

[wraith brook]

Try to understand man . We can't play customs on high option . Competitive players have more peoblem

[night cloak]

@tough shore feel free to write in #old

[wraith brook]

Problem*

[night cloak]

@tough shore this issue is fixed in many devices

@wraith brook this issue is slowly getting resolved in all devices be patient.

[wraith brook]

@night cloak automatically or need to repair ?

Client repair I mean

[dusky yarrow]

When will wegame lauch on Bangladesh? @wraith brook

[night cloak]

@wraith brook pubg team will release a small ingame patch

@dusky yarrow you can google that

[hard cypress]

@wraith brook lol yesterday you says processror not good oura

[night cloak]

@hard cypress do you have a query?

[elder fossil]

Livik adventure Event is not showing up it says downloading from tomorrow and I can't open it. Any Solution to that?

[night cloak]

@elder fossil can you provide your in game ID and device name? So we could report it to the team.

[hard cypress]

@night cloak yes

Framrate drop down why

[night cloak]

@night cloak wait. Didn't you get the same error? About livik event?

[hard cypress]

I cant play in 30fps

[night cloak]

@night cloak yes

[elder fossil]

@night cloak okay

[wraith brook]

30fps is nothing

[night cloak]

@night cloak i posted it in feedback bugs along with slow screen touch response with evidence yesterday:)

@night cloak Can you give me your in game ID and device name?

K

Thanks.

:+1:

[wraith brook]

I think it's gfx time

[granite merlin]

Hi

Can help me

[night cloak]

@wraith brook using gfx isn't recommended tho 👀

@granite merlin describe your problem

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @granite merlin. Remember to read through #faq before asking questions in the support channels.

[sand path]

The fps drop(missing) in devices and friend list bug will be fixed with a patch.
Sorry for the inconvenience

[amber cedar]

Weekly report is not opening@sand path

[sand path]

@amber cedar it's known, try with data

[amber cedar]

I dont have wifi 😒

Doing with data only

[night cloak]

@sand path would be good if u forward concerned team to atleast allow those devices which can play 60 fps without any issue to play :/

[primal rivet]

Hellopp

[night cloak]

@night cloak yes bro recorder settings is at default.. everything's was working in 0.18 version

[primal rivet]

Oo

[night cloak]

@sand path okay thanks

[sand path]

It will be fixed with a patch. @night cloak
The fps will be back as before the update

[amber cedar]

I m lossing every week 3 voucher. Who will give me that 🤨@sand path

[wraith brook]

Finally u replied thank buddy @sand path

[night cloak]

@night cloak it's in mic.. i record both in game and mic sound

[sand path]

@amber cedar bonus challenge is taken down atm.

[surreal bay]

@sand path is it a bug ???
Many devices lost extreme , ultra fps
Is it a bug???

[amber cedar]

But weekly report voucher is costly.@sand path

[sand path]

@surreal bay yes

[surreal bay]

Ok thankss

[wraith brook]

@surreal bay see

[night cloak]

@sand path I mean my device runs 60 fps on every game / with max graphics still smooth medium in pubgm so ya patch should be provided coz m done at default :/

[amber cedar]

Which we r getting free .

[sand path]

@amber cedar your isp seems to have blocked the website

Try another network

[amber cedar]

Lol airtel blocked isp 🤣

[surreal bay]

@sand path becoz one plus 7 pro lost
Extreme from balance ,hd and HDR
Only available in smooth

[amber cedar]

And wifi also cant open that website.

[sand path]

@surreal bay it will be back.

[amber cedar]

I think all r against pubg 😒

[surreal bay]

Ok

[sand path]

@amber cedar it has been forwarded.
It will probably be available again when the bonus challenge unlocks.

[amber cedar]

R u sure that everyone not getting weekly voucher atm.

[night cloak]

Biro try to understand there are 18k variants in andriods :/ u can't optimize properly in every devices

[violet barn]

@sand path Hi,, is there any discord server for PUBG KR version?

[sand path]

Nope. @violet barn

[hot plank]

Umm, about the region missions in Livik....do I have to do the mission in the same region it's activated? [Example:Can I do Region F in in the same Region(Region F) or I can do it in another Region(like Region A)]?
@hot plank

Not to be a spammer here, but can someone help me with this?

[surreal bay]

@sand path and plz say pubg m Devs not to give FPS like bugs in future updates

[violet barn]

@sand path how can i get support and give feedbacks about pubg kr?

[sand path]

@sand path and plz say pubg m Devs not to take FPS like bugs in future updates
@surreal bay
Coding cannot be perfect. There will always be bugs

@violet barn no idea.

[night cloak]

@violet barn unfortunately no support here tho :/ this is only for global version.

[violet barn]

Ok thanks guys

[surreal bay]

@sand path ok bugs
But not FPS bug
Gameplay gets worse and we get alot problems, we will accept any bugs but not FPS bug😭

[night cloak]

@violet barn u can still connect with other players playing kr (like me) and fix issues by discussing

[sand path]

It will be fixed with a patch soon.

[surreal bay]

Ok hm

[night cloak]

Hello i have this broken voucher and its been here from 7 seasons it wont get expired please remove this@sand path

[surreal bay]

@sand path in how much max time?

[violet barn]

@night cloak Actually, there was unlink feature in Pubg kr and it was working perfectly. I've been using it from months but now after this update, they disabled that feature. I don't know why?

[night cloak]

@surreal bay should he done soon :-) just have patience and stay cool :-)

[fickle coral]

my account is nanned

[surreal bay]

Ok

[fickle coral]

i dont use any hack

please help me

[night cloak]

@violet barn it was removed before the update itself maybe u checking it wrong acc to devs It will be back soon

[sand path]

Hello i have this broken voucher and its been here from 7 seasons it wont get expired please remove this@sand path
@night cloak
I have it too :)

@sand path in how much max time?
@surreal bay
Soon

[night cloak]

How to remove that voucher?

[sand path]

@sand path. You sure?
@night cloak
Yes.

[violet barn]

@night cloak when was it removed exactly? I used it days ago 🤔

[sand path]

@night cloak it will stick unfortunately

[night cloak]

Sad:(

Idk few days or week ago @violet barn just wait it will be back soon

[surreal bay]

@sand path just convey a msg
We will accept any bugs
But not FPS 😭 in future updates

[sand path]

#old

[night cloak]

They will ash :-) spamming won't help but just get them raged and tensed :/

[violet barn]

@night cloak Okay i'm sure that they will bring it back in pubg kr cuz it was working perfect but are they going to bring it back in global version too?

[night cloak]

Yep it will be back in global when it's fully optimized coz last time many lost account because of it

Stay cool :-) 🧁

[surreal bay]

@night cloak they will??

What do u mean?

[violet barn]

@night cloak I know but it didn't do anything wrong in Kr so it was totally nonsense to disable it.

[night cloak]

@violet barn yep just dm me from now for issues coz ya this is global support

[toxic yarrow]

When will permanent mic glitch fix 😩 😩 😩 😩

[surreal bay]

There was no FPS issue for last 2 yrs of Pubg
But yesterday record broke
But it's a bug...

[violet barn]

@night cloak All right

[night cloak]

@surreal bay check pinned also don't spam again and again

[surreal bay]

Ok

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

@toxic yarrow please do provide information about your region, device, network, in-game numeric user identification

[surreal bay]

I believe pubg mobile they will not repeat this FPS issue again!❤️

[toxic yarrow]

@night cloak did already 2 times

[night cloak]

then wait patiently for them to fix meanwhile you can use mobile data which will fix it

@glass belfry india
Conetion wifi hathway
Device one plus 7t
@toxic yarrow

[toxic yarrow]

@night cloak mobile data is very weak in here thats why i cant use it

[chrome needle]

When does we get the new update patch, because alot of problems, it is not showing my friends list

[night cloak]

@chrome needle check pinned

[violet barn]

Is there any news about those devices? Because they reduced their frame rate from extreme to High after this update?

[storm flume]

Please refer to this channel's pinned messages for further information, @violet barn:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[hot plank]

.....sorry again...but can someone explain the missions in Livik Adventure?

[tepid oasis]

When i connected to voice chat, game sound became low, is there anyway to solve this ? Ios user!

[balmy jackal]

why iam not entering in match but my network in very strong i think after update this glitch was but gitch not gone i not able to play game since last 1.5 months

[night cloak]

Can anyone help me i need help

@night cloak describe your problem

[craggy blade]

@hot plank

[night cloak]

@night cloak ok so pubg mobile is temporarily banned in my country in Pakistan so i am using vpn but i am afraid that my account will be banned so what do i do

[craggy blade]

@night cloak VPN is not recommended. Use at your own risk.

[hot plank]

@craggy blade
If I do Region D mission in Region A, does that count?

[night cloak]

So should i use it or no?

@night cloak dont use it for your own safety

[spring zephyr]

@hot plank Nope, it won't count.

[night cloak]

@night cloak then what do i do i spent real money on this

[spring zephyr]

You will have to complete region A missions in the A region.

[night cloak]

ducking 900+$

[glass belfry]

Hey hey hey

[night cloak]

@night cloak wait for your government's decision

[glass belfry]

@spring zephyr listen i got the solution

[night cloak]

Ok

[craggy blade]

@hot plank Do missions in the corresponding regions.

[hot plank]

Got it, thanks for the help🌹

[spring zephyr]

@glass belfry Solution for?

[night cloak]

@night cloak ty for the help

@night cloak welcome:)

[glass belfry]

@spring zephyr the voice chat issues that's been happening for Hathway wifi users

@glass belfry where should i say so everyone can know ?

[spring zephyr]

@glass belfry We are aware of that 👀
Not only Hathway, there are some more.

[glass belfry]

@spring zephyr but got the solution

[spring zephyr]

@glass belfry What is the solution?

[glass belfry]

I got the solution *****

Wait a sec

[night cloak]

@spring zephyr please tell everyone to try clearing cache of pubgm for fps solution mine worked that way

[elfin canopy]

Meanwhile you may use cellular data while they(Devs) works on a permanent solution, @glass belfry.

[glass belfry]

@elfin canopy but i hot the solution guys the permanent solution 😒

First change the ip settings to static then put these values ...

Then it will work as Normal

[elfin canopy]

ISP?

[glass belfry]

Hathway @elfin canopy

[elfin canopy]

Alright. Thank you!

[night cloak]

That is Google DNS.

[glass belfry]

@night cloak but it works . , Duh

[tepid oasis]

When i connected to voice chat, game sound became low, is there anyway to solve this ? Ios user! Anyone?

[umbral oak]

Android 10 0s need Android 10 API update in pubg mobile
Without Android API update we can record our gameplay with in game sound plz pubg mobile developer update it😭

[spring zephyr]

@tepid oasis Voice chat on discord?

[umbral oak]

First ans my question 😥😭

@spring zephyr

[tepid oasis]

@spring zephyr yes

[feral knoll]

@desert marten you have full video ?

[umbral oak]

@feral knoll see my question 🙂

[feral knoll]

@umbral oak i dont know what you mean but send it to #old

[spring zephyr]

@tepid oasis You can't do anything about it.
Use in-game voice chat.

[storm flume]

Hello, @desert marten!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[feral knoll]

ghost

[umbral oak]

@storm flume see my feedback 🙂

[robust briar]

Me and my sqyad haven't got mail from pmco plz help

Its already been 5 days

[craggy blade]

@robust briar go to #pmco

[uncut coral]

when will pubg will give api support to stream pubg mobile

cause

[desert marten]

ghost:GWlulurdTomStare:
@feral knoll

[umbral oak]

@uncut coral yes bro this problem in Android 😣

[opal hare]

Hello any admin here

[uncut coral]

android 10 need api to stream with in game sound and mic

yesterday i was not able to stream cause of this yaar

[umbral oak]

@uncut coral yes bro😭😭

[elfin canopy]

@desert marten regarding your post in #old. I do not see any report getting deleted. Are you sure your report got deleted?

[umbral oak]

API audio playback capture 😭

[uncut coral]

@night cloak @spring void

we need api support

for streaming

from phones

[night cloak]

What

[umbral oak]

@night cloak android 10 need api to stream with in game sound and mic

[desert marten]

@desert marten regarding your post in #old. I do not see any report getting deleted. Are you sure your report got deleted?
@elfin canopy

You have sent this report from another account and it has been deleted. I do not know why

[opal hare]

@somber solstice hello my divce is asus rog 2 its flagship divce specially made for gaming i wonder to know why my frame's become lower from extreme to ultra

[uncut coral]

can you please ask the developers to give update regarding api so that we can stream with in game sound and mic together

[night cloak]

@umbral oak what's that?

[elfin canopy]

@desert marten How many accounts do you have?

[night cloak]

@opal hare pinned

[storm flume]

Please refer to this channel's pinned messages for further information, @opal hare:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[umbral oak]

Wait @night cloak see the picture

[uncut coral]

@umbral oak what's that?
@night cloak the api of audio will help the phone streamers to stream with in game sound and with the mic together

[umbral oak]

Thats problem
In Android not in IOS

[night cloak]

I am confused but I will try to understand. So let me guess. You need support to stream in game sound and mic together but it isn't available on Android 10.

[uncut coral]

I am confused but I will try to understand. So let me guess. You need support to stream in game sound and mic together but it isn't available on Android 10.
@night cloak yup

[opal hare]

@elfin canopy i didn't understand

[umbral oak]

Yes @night cloak its call API

[elfin canopy]

The fps drop(missing) in devices and friend list bug will be fixed with a patch.
Sorry for the inconvenience, @opal hare.

[desert marten]

@desert marten How many accounts do you have?
@elfin canopy

I left the topic of cheater and I came to ask about my accounts? Cheaters are lucky to have you as a member of the security team protecting Haha

[night cloak]

Hmm then wouldn't it be fair to ask android support or that application which handles streaming on mobile?@umbral oak @uncut coral

[elfin canopy]

@desert marten I'm not a member of security team. You answer my question now.

[uncut coral]

first we were able to do it but after update we are facing this issue

and many mobile streamers faced this issue

@night cloak

[night cloak]

Hmm so it's game issue . Okay thanks. I will let the team know.

[vestal sleet]

hello

[night cloak]

Is it on all android devices or only few?

[uncut coral]

welcome thanks for your support @night cloak

[vestal sleet]

when will this bug will fix

[elfin canopy]

Or let's just cut it to the point, as you've already stated that your report got deleted and I do not see any of your report getting deleted from this account. It means you've been using multiple accounts to report cheaters which is not acceptable. Thank you!
@desert marten

[vestal sleet]

when will this bug will fix
in pubg

[uncut coral]

its for maximum devices personally saying for android 10

[night cloak]

Is it on all android devices or only few?
@night cloak ON ALL DEVICES

[vestal sleet]

when will this bug will fix
in pubg

[elfin canopy]

@night cloak are you referring to FPS option missing for your device?

[night cloak]

Okay thanks.

[opal hare]

@elfin canopy thank you

[elfin canopy]

You're welcome,@opal hare!!

[uncut coral]

Okay thanks.
@night cloak welcome let the team know as soon as possible

[night cloak]

@night cloak are you referring to FPS option missing for your device?
@elfin canopy nope

[vestal sleet]

when will this bug will fix
???

[night cloak]

pls we are facing many problems

and the season 14 is knocking at the door

[vestal sleet]

pls tell amyone

[elfin canopy]

Could you explain your issue,@vestal sleet?

[vestal sleet]

we can see wall through in tdm and different lines in classic

[opal raft]

@elfin canopy i tried buying uc and it said purchase failed due to security risk. is there any fix? or is it just temporary and i can buy later. please answer me ive nowhere to get a response from

[umbral oak]

@night cloak yes thats problem in all android device
Android 10 os

[elfin canopy]

Could you provide me a small video clip for it,@vestal sleet?

[night cloak]

@umbral oak okay got it.

okk

Could you provide me a small video clip for it,@vestal sleet?
@elfin canopy okk giving

[elfin canopy]

Have you purchased UC recently or applied for a refund,@opal raft?

[opal raft]

i purchased uc yes @elfin canopy

[opal raft]

i purchased with google play credit. so no. no refunds

[opal raft]

@elfin canopy

[finite timber]

why the other flags of people when killed not showed\

[wraith brook]

I am going to post this issue till it get fixed . Many players are having low frame rate settings than earlier . I have Helio G90T and that also having same problem . So you can't say it a processors problem . Strong processors are also restricted to high frame rate only . Please fix this as soon as possible .

[night cloak]

this is happening in both classic and tdm

[wraith brook]

I can't play customs !!

On high

[elfin canopy]

Please try purchasing later. Maybe after 2 days, @opal raft, it should be fine after that.

[opal raft]

REALLY

Thank you!

are u sure it always gets fixed @elfin canopy ?

[elfin canopy]

Yes,@opal raft! It is a issue from Google's side because of the recent purchase. It will be fixed later on.

[opal raft]

OMGG THANKS so my account is okay?

[night cloak]

why does the mvp screen say im in ace when im not?
@earnest pilot thats better u know

[opal raft]

@elfin canopy but when i tried to purchase uc wit the same google play account but a different pubg account it accepted it

is that normal @elfin canopy

[elfin canopy]

Yes, because it detects security risk due to the recent purchase made on that account.

[undone sable]

Please provide report link

[opal raft]

what if there was a refund?

does it still get resolved

[vestal sleet]

when this will fix

[elfin canopy]

@vestal sleet what device are you using?

[vestal sleet]

emulator

gameloop

[storm flume]

You can now access #emulator-chat and #emulator-support, @vestal sleet. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[elfin canopy]

Please ask in #emulator-support

[vestal sleet]

okk

[undone sable]

Cheater report link?

[opal raft]

@elfin canopy last question bro. what if there was s uc purchase and refund

and thank u in advance you’ve been v helpful

[elfin canopy]

Wait a minute,@opal raft.

@undone sable

http://cheater-report.pubgm.cc

[opal raft]

okay

[undone sable]

That's closed at the moment. There is official link to file reports... Yea that one. Thanks!

[tepid oasis]

@spring zephyr than how streamers use dicord? I see mortal they also use discord and they have no issue with that!

[spring zephyr]

@tepid oasis You are on IOS right?

[tepid oasis]

Yes,

[opal raft]

@elfin canopy where are u im sleepy bro

tell me if there’s a refund what will happen to the security risk error

[spring zephyr]

@tepid oasis And I think the streamers that you are talking about, uses Android.

[tepid oasis]

Nah, they have iphone 11 pro max 🤦‍♂️

[surreal bay]

Waiting for FPS and friend list bug problem solve update

[solemn oxide]

Why there is no friends in my friend list

[elfin canopy]

If you made a refund after purchasing UC then your account will remain blocked from making further purchase. As making an refund after obtaining the product is considered as chargeback fraud.

You may try contacting customer service though, but there is no guarantee it will be fixed, @opal raft.

[storm flume]

Please refer to this channel's pinned messages for further information, @solemn oxide:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[solemn oxide]

Kk

[sand path]

@solemn oxide known issue. A fix atm is to enter cheer park and exit. Will be fixed with a patch

[opal raft]

If you made a refund after purchasing UC then your account will remain blocked from making further purchase. As making an refund after obtaining the product is considered as chargeback fraud.

You may try contacting customer service though, but there is no guarantee it will be fixed, @opal raft.
@elfin canopy google support or pubg?

[solemn oxide]

And what about ping high and fps drop @sand path

[elfin canopy]

Try entering the cheer park and exit, this is a temporary as for now, @solemn oxide.

[sand path]

Same

[solemn oxide]

Yeah ok@elfin canopy

[elfin canopy]

Both, @opal raft.

[surreal bay]

@sand path is there any fix for FPS missing issue before update patch arrives?

[empty ginkgo]

After the update I am not able to use extreme frame rate option anyone knows why?

[opal raft]

nero do u know anything about the security risk error @sand path

[solemn oxide]

There is a custom room bug also yesterday match started but i keep remain in the room

[opal raft]

ok @elfin canopy

[wraith brook]

@empty ginkgo Check pinned messages . Hope it will be fixed soon

[solemn oxide]

And what about ping high and fps drop @sand path
@solemn oxide?

[elfin canopy]

You may use this link to purchase UC, @opal raft, but it doesn't have google play as payment method.
https://www.pubgmobile.com/pay/

[surreal bay]

@empty ginkgo Check pinned messages . Hope it will be fixed soon
@wraith brook why hope? It's a bug so it will get fixed

Isn't (

?

[wraith brook]

Soon @surreal bay

It's all about time

[night cloak]

emulator

gameloop

[surreal bay]

Hm its a bug which by mistake pubg mobile dev developed during coding@wraith brook

[night cloak]

#pubg-mobile

[jade finch]

After the new update I can't play on extreme it doesn't even give me the option to play in ultra it is decreased to high plz fix the problem😢

[craggy blade]

@jade finch It will be fixed soon.

[opal raft]

You may use this link to purchase UC, @opal raft, but it doesn't have google play as payment method.
https://www.pubgmobile.com/pay/
@elfin canopy wait answer this. chargebacks only happen when credit cards or bank account is used for purchase. but i didn’t use any. i used my google play gift card

so aint no chargeback. its a gift card. and im sure i didn’t ask for refund

[craggy blade]

@jade finch The fps drop(missing) in devices and friend list bug will be fixed with a patch.
Sorry for the inconvenience

[empty ginkgo]

@surreal baywhere ?

[surreal bay]

@empty ginkgo what?

[night cloak]

@night cloak new season will be coming on 14th july

[empty ginkgo]

It feels so weird to play in 30 fps while you are able to play 60 fps before the update @surreal bay

@surreal baywhere to check?

[craggy blade]

@empty ginkgo It will be fixed soon

[surreal bay]

What

[night cloak]

@empty ginkgo the devs are fixing it please be patient

[surreal bay]

@empty ginkgo the devs are fixing it please be patient
@night cloak hm by mistake a FPS missing bug got developed during coding of 0.19

[night cloak]

@surreal bay if you dont have any query please move to #chat

[opal raft]

@elfin canopy wait answer this. chargebacks only happen when credit cards or bank account is used for purchase. but i didn’t use any. i used my google play gift card
@opal raft @elfin canopy

[agile canopy]

The fps drop(missing) in devices and friend list bug will be fixed with a patch.
Sorry for the inconvenience

[empty ginkgo]

@night cloak yeah buddy I am just asking if I'm the only one is facing this issue or anybody else also

[craggy blade]

@empty ginkgo Many people are facing that issue.

[agile canopy]

No everyone is facing it as said a patch will come soon

[night cloak]

@empty ginkgo many people are facing this issue it will be fixed soon:)

[agile canopy]

Not everyone sorry

[elfin canopy]

In my knowledge it happens for every refund,@opal raft.

You're good to go if you didn't applied for a refund.

[empty ginkgo]

@craggy blade@night cloak okk i hope it will fix soon

[shy mist]

Friend list is missing lol..Dude the game devs are sick

[night cloak]

@shy mist it will be fixed soon be patient :)

[storm flume]

Please refer to this channel's pinned messages for further information, @shy mist:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[shy mist]

Alright Nadeko pinned it ..

[amber cedar]

When developer will fix mic issue.

[craggy blade]

@amber cedar Anytime soon

[agile canopy]

Yes

[night cloak]

@amber cedar please dont spam same issue again and again

[amber cedar]

@night cloak do u know last time when i send msg?

[night cloak]

@amber cedar yes couple of hours ago

GAMELOOP

[amber cedar]

Let u show me

[night cloak]

gameloop

[shy mist]

@amber cedar They can never fix it...It's a bug from Season-2

[amber cedar]

Then i agree

[agile canopy]

@amber cedar They can never fix it...It's a bug from Season-2
@shy mist If you have a solution say or #chat or #pubg-mobile

[quartz rose]

@surreal bay Bro i have an issue after the update my phone support only smooth and high framerates why

[agile canopy]

The fps drop(missing) in devices and friend list bug will be fixed with a patch.
Sorry for the inconvenience

[shy mist]

@agile canopy I assume u ain't mod or admin to order here..Do mind ur business

[storm flume]

Please refer to this channel's pinned messages for further information, @quartz rose:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[amber cedar]

New update comes with a new bug. But cant fix old bug 😀

[spring zephyr]

@amber cedar @shy mist They are working on it. Have a little patience.

[craggy blade]

@sharp onyx It is a bug

[storm flume]

Please refer to this channel's pinned messages for further information, @sharp onyx:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[shy mist]

@spring zephyr Alright dude..Thnx

[night cloak]

When library map ?

[spring zephyr]

@night cloak 31st July.

[amber cedar]

U know we r waiting for this from many season but still no solution. 😟

[night cloak]

@storm flumehow to get the emulator support

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[sharp onyx]

A weird bug at that. Also, extreme fps doesnt really feel like it. Feels more like ultra due to the drops

[night cloak]

@spring zephyr this is along time

[spring zephyr]

@night cloak You will have to wait till then.

[quartz rose]

Bro i have an issue after the update my phone support only smooth and high framerates why

[agile canopy]

The fps drop(missing) in devices and friend list bug will be fixed with a patch.
Sorry for the inconvenience

[night cloak]

OK @spring zephyr

The library mode is gun game right

@night cloak yes

Im clever

Lol

@night cloak do you have any other query?

Idk

@night cloak then please move to #chat

[winged valley]

Help - Can I run PUBG Mobile and KR version on same device? Is it safe?

[night cloak]

Ok

@winged valley yes you can

[winged valley]

Okay thank you

[ruby talon]

I have been complaining for a week someone has access to my account now he doesn’t let me to login I have lastes version this shows up when I try to login

[mystic swan]

How can i update this game

[night cloak]

@ruby talon update your game

@ruby talon you care not able to login for even one time?

[spring zephyr]

@mystic swan Your region?

[mystic swan]

India

Wait i changed flag

[night cloak]

@mystic swan select a different gmail and try

@spring zephyr new livik event not opening

[mystic swan]

@spring zephyr okkii

[night cloak]

@night cloak clear cache of pubgm this will work 100%

[ruby talon]

@night cloak @night cloak I have the last version he hacked my account

[surreal bay]

@mystic swan lol why is it not available in Ur country?

[crisp turret]

@mystic swan hey the Korean version isn't available in India so that you can't update it through official store.

[night cloak]

Flag doesn't mind tho @vilen download from official pubgm link if it doesn't work @mystic swan

[grand zinc]

What are those yellow tents in erangal

[night cloak]

@ruby talon please refer #faq 2.5

@night cloak from where?

[mystic swan]

@crisp turret so how can i update it?

[night cloak]

@night cloak settings apps and select pubgm

[crisp turret]

@mystic swan you can update from the same site from where you downloaded

[ruby talon]

@night cloak I have contact customer service that someone has access to my account and I complained here

[mystic swan]

@crisp turret actually it was on play store but currently its not

[surreal bay]

@mystic swan bro from google

[mystic swan]

I downloaded from play store

[balmy olive]

Previously we had options of choosing NORMAL , ROUNDED CORNER & NOTHCHED display option. In this update they eliminated all options. We can't use normal display. It automatically keeps on notch mode. If we decrease the parameters to 0, and restart the game, it goes again to notched mode again.

[surreal bay]

@mystic swan update from google

[night cloak]

@ruby talon refer #faq 2.5 and do each step correctly:)

[grand zinc]

@balmy olive set it to 1 it will fix the problem

[surreal bay]

😐

👍

[mystic swan]

@surreal bay will u plz send me link

In dm

[night cloak]

@mystic swan select a different gmail and try

[agile canopy]

@mystic swan pubgmobile.com

[mystic swan]

@night cloak okk

[agile canopy]

Try from there

[quiet falcon]

@balmy olive you can only select 1. 30(Rounded Corners) or 50 (notched)

[surreal bay]

@mystic swan bro just search download pubg mobile kr 0.19 it will come
I don't have link at the moment 😅

[mystic swan]

Okk

Feeling sad 😞 i am in ace 6

Star*

[quiet falcon]

why is my team recruitment doesn't have people recruiting?

i filtered it to all none

[surreal bay]

@mystic swan nice

Why u don't play global

[agile canopy]

@surreal bay #pubg-mobile

[night cloak]

@surreal bay for discussion please move to #chat

[mystic swan]

😏 waha sab show off karte hai esliye

[night cloak]

@mystic swan kr oof use taptap, qoo app for updating

[agile canopy]

@mystic swan please use #pubg-mobile

[surreal bay]

Ok

[night cloak]

@mystic swan please use only english in this server

[mystic swan]

Okk

[ruby talon]

@night cloak I have already done this

[night cloak]

@night cloak hey thank you very much ♥️from my heart all problems fixed weekly report not opening,bonus challenge not opening,livik event not opening. Thanks a lot ♥️😊

@ruby talon then wait for their reply

@night cloak welcome:)

[agile canopy]

Yo I am sorry to ask this whats the solution for friend's list not showing up

[night cloak]

@agile canopy pinned messages

@agile canopy its has not fixed yet

@agile canopy wait for a while:)

[agile canopy]

And for weekly report?

[night cloak]

@agile canopy clear cache of pubgm and see

[agile canopy]

ight

[amber cedar]

From where the pic has came.

[ruby talon]

@night cloak I will but how I can log now is there any version newer than 0.19.0 ????

[night cloak]

@mystic swan please try using different gmail in playstore once

@ruby talon nope

[agile canopy]

@amber cedar This channel is only for pubgm support

[mystic swan]

Already tried not showing @night cloak

[amber cedar]

So what u mean@agile canopy

[night cloak]

@night cloak thanks :)

[craggy blade]

@amber cedar That is a YouTube channel video.

[amber cedar]

pic got on dc

[ruby talon]

@night cloak so why I get this ?

[amber cedar]

Is this pic from pubg beta ?

[agile canopy]

@ruby talon Have you logged in your account with any other device?

[night cloak]

@mystic swan go download qoo app and update also peeps here can help for global support stay cool :-)

@ruby talon i am really sorry i have no idea about this issue

[craggy blade]

@amber cedar No news. Just you are asking that pic was from a YouTube channel video.

[amber cedar]

I thought that this came feom pubg beta .😀

[night cloak]

@ruby talon try reinstalling game

[ruby talon]

@agile canopy yes but someone has access and have been complaining for a week

[mystic swan]

@night cloak send me link of that app plz

[ruby talon]

@night cloak tried 3 times

[night cloak]

@ruby talon wait for a moderator to come he will assist you better:)

Will dm u in a min @mystic swan , @ruby talon restart device, routine repair tried everything?

[balmy olive]

@grand zinc not perfect ,still my controls are misaligned

[night cloak]

@balmy olive please put in 1 instead of 0

[ruby talon]

@night cloak I have tried everything

[night cloak]

@ruby talon wait for a moderator to come:)

@ruby talon feel free to write in #old by the way if you are on latest

[mystic swan]

Okk Ashu

[ruby talon]

@agile canopy I didn’t read your reply can you rewrite it

[balmy olive]

@night cloak if it's 0, it will be perfect,No need to adjust the controls further

[ruby talon]

@night cloak ok when he will be here ?

[vagrant onyx]

@amber cedar might be from beta version 👍🏼

[night cloak]

@balmy olive 0 doesnt work thats why please try 1

[balmy olive]

@night cloak still playing with that parameters ,Is there any chance to fix pubg soon?

[night cloak]

@balmy olive wait for a patch the patch will release soon:)

[hard cypress]

Can anyone tell me when Framerate issue fix?

Cant play in low frams

[night cloak]

@hard cypress wait for the patch to arrive be patient

[storm flume]

Please refer to this channel's pinned messages for further information, @hard cypress:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[hard cypress]

Where is pinned messge i cant see in my app

[spring zephyr]

@hard cypress The fps drop(missing) in devices and friend list bug will be fixed with a patch.
Sorry for the inconvenience

[hard cypress]

😒 copy paste

[night cloak]

@hard cypress swipe left and there you can find it

[hard cypress]

Ok i try

[night cloak]

@spring zephyr will the devices which hasn't been affected also get patch :/

Like my device smooth medium at max :/

@night cloak maybe yes

@spring zephyr death cam is not working in new map

While it's max max on every other game

:/

@night cloak its in beta maybe thats why

@night cloak ok

Only black screen in death cam

[spring zephyr]

@night cloak I don't think so.

[night cloak]

@night cloak yes livik will be updated from time to time so it will be fixed:)

[spring zephyr]

@night cloak Report it in #old with a video proof.

[night cloak]

@night cloak hope so ,:|

[azure dock]

My fb account has been hacked i want to unlink it

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @azure dock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[stable ether]

what is pubg mobile size after downloading all maps and expansion pack?

[night cloak]

@stable ether approx 5 gb

[stable ether]

ahh I thought somethings wrong with my device

for me it's around 5.3

[spring zephyr]

It requires 5-7 GB to work properly.

[azure dock]

@storm flume can i unlink my account

[stable ether]

It just so strange guys just 2½ yrs ago this game came and was around 1.5 gb
now so many maps and hq outfits and stuff
5.3 gb for a mobile game!!!

[spring zephyr]

@azure dock Yes, you can by contacting in-game customer service.
Refer to #faq 2.5

[stable ether]

will winter mode and blue hole mode return

[night cloak]

@stable ether no idea

[stable ether]

I haven't completed achivments and stuff for that

[spring zephyr]

@stable ether No info about that, but if you want it back then feel free to give your feedbacks in the #old channel.

[stable ether]

@spring zephyr @night cloak
anyways thanks

[wraith brook]

First fix frame rate option fast . I can't play on high

[ruby talon]

@night cloak is the moderator here now ?

[night cloak]

@ruby talon yes you can ask to@spring zephyr

[spring zephyr]

@wraith brook The fps drop(missing) in devices and friend list bug will be fixed with a patch.
Sorry for the inconvenience

[wraith brook]

Please do it soon . This is a major problem for competitive players.

[ruby talon]

@spring zephyr can I send my issue in direct ?

[spring zephyr]

What is it?

[gritty glade]

After This update 0.19.0,
We can't share pubg one mobile to another friend mobile.
Android

When pubg game open it says resources download

[ruby talon]

@spring zephyr Someone has access to my account using facebook I have contact customer in game and complained in here in discord with no answer today I was playing then he enters the account I can’t log in anymore

@spring zephyr

I have 0.19.0 version

[spring zephyr]

@ruby talon Are you sure that your FB is hacked?

@ruby talon Are you on IOS or Android?

[ruby talon]

yes he logged in and write this 5 days ago

@spring zephyr both

[spring zephyr]

@ruby talon Recover your social media account first.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @fast socket. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hardy radish]

Can I know why I can't speak or hear anyone voice

[spring zephyr]

@hardy radish Your ISP?

[ruby talon]

@spring zephyr I cannot I contact customer service to unlink they didn’t answer but I have access to twitter and gmail

[hardy radish]

Isp means

[fast socket]

this is my account and some on hacked it and disabled my link

[spring zephyr]

@hardy radish Your Internet service provider?

[hardy radish]

Hathway

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @fast socket. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

@hardy radish English please.

[hardy radish]

Hathway is internet

[spring zephyr]

@ruby talon Have you tried to log-in with twitter and gmail?

[ruby talon]

@spring zephyr yes that what shows when I try

@spring zephyr I have 0.19.0

[hardy radish]

@spring zephyr Hathway broadband

[night cloak]

@ruby talon from where you updated your game

[ruby talon]

@night cloak app store

[sudden hamlet]

Hey pubg mobile removed smooth extreme settings after update

[night cloak]

@ruby talon send this in #old once

@sudden hamlet the patch will be released soon be patient:)

[sudden hamlet]

Ok

[spring zephyr]

@hardy radish Try changing your DNS to 1.1.1.1

[hardy radish]

How to change

[ruby talon]

@spring zephyr any answer?

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @hardy radish. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

Follow it and change it to 1.1.1.1

[normal fulcrum]

Sorry wrong mention. Please ignore @tepid oasis

Android 10 0s need Android 10 API update in pubg mobile
Without Android API update we can record our gameplay with in game sound plz pubg mobile developer update it😭
@umbral oak Put this in #old

[mighty zinc]

@sand path still haven't got my account back.

[night cloak]

@mighty zinc it takes a bit of time be patient:)

[mighty zinc]

60 days of patience :) @night cloak

[night cloak]

@mighty zinc it usually takes 60-90 days

[mighty zinc]

People have got their accounts back in a week

After the unlinking thingy

[high flicker]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @high flicker. Remember to read through #faq before asking questions in the support channels.

[mighty zinc]

And then there's me..

[night cloak]

@mighty zinc dont worry wait for moderator to come he will assist you better:)

[high flicker]

How can i unlink my account with Google

[night cloak]

@high flicker unlink is disabled for now wait till it returns:)

[mighty zinc]

Yeah okay
Thanks.

[high flicker]

@night cloak :(

[lilac sparrow]

Hello, do you have reliable information about the discovery of India bonus challenge?

[ruby talon]

@spring zephyr anything to do get access back??

[craggy blade]

@lilac sparrow It will be opened again soon

[night cloak]

@lilac sparrow bonus challeneg is closed for now

[spring zephyr]

@ruby talon Post that issue in #old if you still have a linked account.

[high flicker]

Why i still not get any massage from pubg
For PMCO

[craggy blade]

@high flicker go to #pmco

[polar marsh]

@faint spindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lilac sparrow]

Ok, thanks

[craggy blade]

Welcome :)

[polar marsh]

@onyx lark:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

whatever we said in the #old you guys wont listen

for a fact

@night cloak it takes time to review it

[lyric lintel]

I am unable to play livik event

[night cloak]

@lyric lintel clear cache of pubgm

[wide dome]

I am unable to change my name

[night cloak]

@wide dome do you have a rename card?

[wide dome]

Yes

[night cloak]

@wide dome then you can change name with it

[craggy blade]

@wide dome What does it show when you try to change

[night cloak]

@lyric lintel go to settings apps select pubgm and clear cache it will work 100%

[wide dome]

When I am trying to change the name doesn't appear on screen

[night cloak]

@wide dome can you send a screenshot?

[wide dome]

Yes

[velvet vault]

Hi if I had made 1 registration for PMCO and there's a change in squad, is it possible to register again? Some players have left. Posted it in #pmco but no reply

[craggy blade]

@velvet vault wait for reply

[night cloak]

@velvet vault be patient :)

[wide dome]

When I trying to paste my name it is not showing

[night cloak]

@wide dome type the name and see

@wide dome of try clearing cache of pubgm

[craggy blade]

@wide dome What name you are trying to paste. Does it contain special characters,?

[wide dome]

DYNAMIC⚚SK

[hard cypress]

@wide dome try other keyboard that will work

[hardy bison]

Can we use config for low end devices in pubgm

[wide dome]

I tried

But failed

[night cloak]

@wide dome try clearing cache

[wide dome]

Ook

[craggy blade]

@wide dome I see. Try pasting without the symbol, it would work

[night cloak]

@wide dome go to settings apps select pubgm and clear cache it will work

[wide dome]

I will try

Thanks

[craggy blade]

Welcome :)

[hardy bison]

Can we use config for low end devices in pubgm

[night cloak]

@hardy bison no its not recommended

[hardy bison]

@night cloak it's very difficult to play in low end devices 😭😭