questions

[elder mortar]

Jab update ayaga to message kar dena group me please

[night cloak]

@elder mortar only use english in this server please

[shell birch]

Why I can’t download update 19?

[night cloak]

@shell birch it depends on your region please be patient

[tiny anchor]

Does anyone get the update?!

[night cloak]

@tiny anchor for discussion please use #chat

[shell birch]

Bro it’s says about the new update I deleted PUBG and reinstall it

[night cloak]

@shell birch be patient the update is rolling out slowly

[shell birch]

Ok

But r u Support?

[marble thicket]

@shell birch check at least the version number while downloading lol.

[shell birch]

It’s 18.0.5

[versed bluff]

Here we go update iz here

My lovely update

[night cloak]

@versed bluff for discussion please move to #chat

[versed bluff]

If you can't see make sure you clear cache of playstore

Dude I am helping them

[night cloak]

@versed bluff you might get suspended for such behaviour

[versed bluff]

It means I can't help them right

[outer bloom]

Guys my pmco sign up submit button is broken

[night cloak]

@versed bluff you can help everyone in #pubg-mobile too

[outer bloom]

Im asking for help in pmco support but I'm getting none

[night cloak]

@outer bloom be patient the mods are offline now try in a few minutes

[versed bluff]

But they are telling issues here

[outer bloom]

OK tq

[strange sonnet]

@versed bluff dm

[night cloak]

@versed bluff the pubg team regularly checks this server and they might suspend people who are discussing

[strange sonnet]

Dont message here

[versed bluff]

@night cloak well then you will also be suspended

[night cloak]

@versed bluff i provide support here when mods are not there

[tiny anchor]

I have question when i reaches ACE tier in the next shouldn't my rank be platinum lll ???

[night cloak]

@tiny anchor yes you will drop to platinum

[tiny anchor]

I know but it says in unranked classic i will be platinum lV??

[versed bluff]

@night cloak that's what I was trying to do but you stopped me

[night cloak]

@tiny anchor unranked classic is just for practice no + and - will occour

[shell birch]

But when I reach crown tier I will drop to platinum tier or gold tier in new season?

[woven atlas]

@shell birch platinum

[night cloak]

@versed bluff bro you can support but do not discuss too much

[tiny anchor]

For practice?? It says u will earn more tier point

[night cloak]

where is the Update??

[woven atlas]

@tiny anchor yes u points will be added next season

[shell birch]

it’s says, but I can’t get the update

[woven atlas]

@night cloak update will be soon available to u. Keep an eye on playstore

[versed bluff]

You rating will be added after end of this 7 days warmup session if you complete missions provided on start page of unranked match@tiny anchor

[shell birch]

I using iOS

[night cloak]

@woven atlas i am keeping my eyes on playstore from 6.00AM (Indian Time)

[tiny anchor]

@woven atlas nice but why the tier reduced more as usuall i get platinum lll now they giving me lV

[night cloak]

@night cloak the update is rolling out slowly be patient

[woven atlas]

@tiny anchor the game descides the appropriate tier for u

[pine meadow]

I need help with this

[night cloak]

@pine meadow wait for the update it will be fixed

[pine meadow]

What update and when?

[night cloak]

@pine meadow today an update is released keep an eye on playstore

[pine meadow]

July 5th?

[strange sonnet]

No update yet

[pine meadow]

Thanks for the info 🙏

Also how do you know?🧐

[night cloak]

@pine meadow read #news for more info

Update is not playstore.

what will i do now??

@night cloak the update will be available in all devices by evening please be patient update is rolling out slowly

By evening?? Why?? What about now??

@night cloak be patient and stop spamming same issue

[pine meadow]

That says July 7 it’s the 5th so 🧐

[night cloak]

@pine meadow today is 7th july

[pine meadow]

It’s the 6th so in 2 hours I’ll come back if it’s not there

[wheat isle]

My team registered for PMCO FALL SPLIT but in-game mail is not send yet

[night cloak]

@wheat isle refer #pmco

[muted owl]

I have received the notification of games update for today but it does not mention that they have fixed voice glitch bug over wifi in this update.

[night cloak]

@muted owl see after update be patient

[muted owl]

It’s been a week

How long do I have to be patient

[storm willow]

@muted owl let us know if you have issue after update

[muted owl]

This is getting annoying. Can’t developer see that game is game only if squad can communicate with each other not by having a new map.

[storm willow]

@muted owl the issue should be fixed

[muted owl]

Let’s hope

[amber cedar]

Why

😡

[storm willow]

@amber cedar what’s the issue?

[amber cedar]

From last week

[storm willow]

Did you update ? @amber cedar

[amber cedar]

No

Not came yet

[storm willow]

Let us know if you have the same issue after updating

[amber cedar]

Ok 👍

[lofty fulcrum]

is there the new apple account linking in this update?

[night cloak]

The update started rollin out 20 minutes ago
It will completely roll out to everyone by the next 3 hours

Everyone, check PUBGM NEWS section in discord

[steady jacinth]

I m not able to login,plz anyone help

[dusty rover]

Update will come after 15min

[night cloak]

The max time for the update to come will be 3 hours.ie. 6:00 UTC

[primal saffron]

KR version got the update?

[storm willow]

We support only Global client @primal saffron

[primal saffron]

Oh ok

[floral moon]

@steady jacinth update 0.19.0...

[steady jacinth]

I hop it fix

[viral ocean]

Has anybody updated it?

[night cloak]

Don't reinstall the game
You will get 0.18.0 update

Wait for some time for 0.19.0 update

You will surely get it soon

[true terrace]

How much is the update size

[night cloak]

Yours android/iOS??

[true terrace]

Android

[night cloak]

It's going to take 1.84 GB

[viral ocean]

Lol mine is 0.93 gb

[true terrace]

🥺 🥺 🥺

[viral ocean]

Android

[night cloak]

@true terrace 1.84 gb should be available and size will be lesser than this

@night cloak dont provide wrong information

[viral ocean]

Has anybody updated it?

Does it have login issue?

[true terrace]

@night cloak 😀

[tawny lark]

Mine is 0.93 wth?

And its downloading 2nd time

[night cloak]

@night cloak You can go and check PUBGM news section in discord

Don't simply claim that it's wrong

9.93 Gb ?

@night cloak i know what i am typing

[viral ocean]

Thats 0.93@night cloak

[night cloak]

@viral ocean ok

Is there any update

@night cloak update size is 0.93gb you are saying its 1.84 dont provide wrong information and be clear

@viral ocean i got this update faster because now my devices updated to Android 10

@night cloak Dude, This is the official info provided by Pubgm staff
Why the heck you blaming others??

[dusty rover]

@night cloak bro thats not new update

[viral ocean]

@night cloak no its just their schedule

[night cloak]

whats the issue in here

@night cloak 1.84gb is the storage that should be available not the size of update

@dusty rover so what is this?

[marble thicket]

Mine is 1.92 GB update 🙂

[night cloak]

9.93 Gb ?
@night cloak

this is Old update.

[night cloak]

PUBG MOBILE will be releasing an update starting on July 7. The servers will not be taken offline. This update requires approximately 1.84 GB of storage space on Android and 2.13 GB of storage space on iOS. Players on different versions will not be able to invite each other, so be sure to update as soon as possible.

0.19.0 Patch Notes - Desktop:
https://www.pubgmobile.com/en-US/news_detail/webplat/info/news_version3/35372/35373/35374/35386/35387/m20497/202007/862637.shtml

0.19.0 Patch Notes - Mobile:
https://www.pubgmobile.com/en-US/m/news_detail/webplat/info/news_version3/35372/35373/35374/35386/35387/m20497/202007/862637.shtml

[viral ocean]

@night cloak does ur pubg have login issue?

[dusty rover]

@night cloak whait for few minits

[night cloak]

@viral ocean no

@night cloak read this stuff carefully

[viral ocean]

Ok thanks

[night cloak]

The update will roll out to you slowly, please be patient.

@marble thicket @marble thicket its mad miramar update. not livik update.

[viral ocean]

You updated it right?@night cloak

[night cloak]

and please do go through the #news

@dusty rover see

@viral ocean yeah I updated the game and there's no issues

[dusty rover]

@night cloak bro it says you need to have 1.84 Gb store space.its not like update size is 1.84gb

[night cloak]

@night cloak if it requires 1.84 GB space then it's going to surely download it

[viral ocean]

Ok thanks, im just scared

[obtuse wagon]

When to update

[night cloak]

@night cloak 1.93 gb if you reinstall the game and for the update it's 0.93mb

The update will roll out to you slowly, please be patient.

@night cloak ok

@night cloak bro my update was of 1.73 gb what

@dusty rover but the actual update size changes in every mobiles play store

Where is the update

@night cloak The update will roll out to you slowly, please be patient.

[dusty tapir]

Update is out in India region?

[night cloak]

@dusty tapir yes

@night cloak what is your device?

please do go through the #news

@night cloak that happens when you reinstall or the files are corrupted by the play-store.

@night cloak mostly use Emulator, and for conversation use #pubg-mobile

[dusty rover]

Ios

[night cloak]

@night cloak ok. but i did not get the update.

it will roll out to you soon

[dusty rover]

Update came to me

[toxic glade]

@lime juniper pls turn on anticheat

[night cloak]

@dusty rover for discussion please use #chat

[dreamy ivy]

Im new update can global and kr player can play together

[night cloak]

@dusty rover you might get suspended from server for such behaviour

@dreamy ivy yes

[dreamy ivy]

Can we play tigether costom also

[night cloak]

@dreamy ivy yes

[dreamy ivy]

@night cloak thanks a lot

[cerulean thorn]

Why havent i the 0.19.0 update?

[night cloak]

The update will roll out to you slowly, please be patient.

[wraith brook]

@cerulean thorn wait buddy

[lofty fulcrum]

did they add apple account link?

[cerulean thorn]

I have a android phone

[wraith brook]

@cerulean thorn Most of users have Android . Wait for your turn

[night cloak]

The 0.19.0 update started rolling out slowly to players at 03:00 UTC and should be fully rolled out at 06:00 UTC. Please be patient.

[polar marsh]

@reef steppe:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

Can I download from apkpure ?

[night cloak]

@wraith brook do not update from unknows sources

@night cloak yah see who's wrong now

[dreamy ivy]

My game is auto update

[broken minnow]

Haven't got update yet😣

[night cloak]

@night cloak sry bro, I was wrong

@night cloak np be carefull next time

But the download size is different for different mobile

@night cloak only 100-200 mb difference not more than that

Yeah got it

Thanks dude

@night cloak

[light robin]

how to update pubg in pakistan

[night cloak]

@light robin wait for your Government to unban the game

[tawny lark]

Danyal from play store

[light robin]

i know

[violet spruce]

you got update

@spring zephyr whats going on ?

[plain sandal]

You have pubg too?

[violet spruce]

yup i am pubg player

[night cloak]

please move to #pubg-mobile for conversations

[grand zinc]

Help i have changed my non standard screen to 0 but it automatically changes to 50

[violet spruce]

@night cloak you are moditator

[grand zinc]

Can anyone help me

[marble thicket]

Anyone from East India Got the Update?

[torn shale]

How to update game on gameloop ??

[marble thicket]

West Indians have already got the update 😑

[night cloak]

@violet spruce yes

[grand zinc]

Wow what a community

[storm flume]

You can now access #emulator-chat and #emulator-support, @torn shale. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[grand zinc]

Can anyone help me

[night cloak]

@grand zinc do a routine repair

[magic harbor]

@spring zephyr hello .. my account is hacked and i cant to get facebbok ,,so i want to do unlink to hacker's account

i must speak to who !!!

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @magic harbor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fading shore]

I just got only 34 material

[torn shale]

they will take almost 60-9- days to do that

[night cloak]

Can anyone help me

[fickle fable]

i have not gotten the update

[magic harbor]

@torn shale but the account in pubg for me !

why i cant unlink

[terse flare]

Hi how can I get the pubgm update

[fickle fable]

help me i need update

[night cloak]

The 0.19.0 update started rolling out slowly to players at 03:00 UTC and should be fully rolled out at 06:00 UTC. Please be patient.

@night cloak yes

[spring zephyr]

@magic harbor Refer to #faq 2.5

[grand zinc]

You routine repair didnt fixed my problem

[night cloak]

I have a notched device but I'm familiar with normal setting but in the new update I can't udjust

Plz help

[terse flare]

@night cloak is there a way to download it earlier

[polar marsh]

@tawny lark:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Plz help

[grand zinc]

Hello are all mods dead?

[night cloak]

I have a notched device but I'm familiar with normal setting but in the new update I can't udjust

Plz help

[noble rune]

anyone got update??????

[fickle fable]

bro make a new account

[feral knoll]

@grand zinc do a routine repair

[fickle fable]

@night cloak

[night cloak]

@fickle fable why

@fickle fable the problem came in the update

[feral knoll]

@noble rune you will get it soon

[night cloak]

R all mods dead???

Plz help me

[fickle fable]

what mods

[night cloak]

@night cloak do a routine repair

[grand zinc]

I fixed the bug

[night cloak]

@night cloak how?

[spring dock]

where is patch note?

[night cloak]

@spring dock #news

[grand zinc]

@night cloak change standard screen to 1 then change to 0 it will fix

[spring dock]

ok

[night cloak]

https://www.pubgmobile.com/en-US/m/news_detail/webplat/info/news_version3/35372/35373/35374/35386/35387/m20497/202007/862637.shtml
@spring dock

@grand zinc ohk lemme try

[grand zinc]

Routine Repair is just a gimmik it doesnt do anything

[night cloak]

@grand zinc so everytime I change I have to restart?

[grand zinc]

No restart needed

[night cloak]

Ohk

[grand zinc]

I can send you video tutorial

If you want

[whole pilot]

Am just now updated the game
But its keep loading

[grand zinc]

Restart fixed for me@whole pilot

[whole pilot]

Let me try

@grand zinc ty dude

[grand zinc]

Or turn on off airplane mode

[dusty rover]

@grand zinc is unlink option available in new update

[grand zinc]

Not available for me@dusty rover

I am not a mod just helping who are having problems

[dusty rover]

@grand zinc thanks for reply

[night cloak]

It will be releasing later once they optimized the feature

[polar marsh]

@obtuse raft:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dusty rover]

@night cloak its took so much time bro.

[solemn oxide]

Not got update yet

[grand zinc]

Anyone having non standard screen not changing to 0 can put it to 1
It will fix the problem

[night cloak]

gotta optimize or else the players will removed the only account they have @dusty rover

[storm flume]

Please refer to this channel's pinned messages for further information, @solemn oxide:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[grand zinc]

Wall E Tell people cuz i m no mod

[wraith brook]

@solemn oxide Have some patience buddy

[solemn oxide]

My friend got but not me

Same region

[night cloak]

@grand zinc just move to a discussion channel ¯_(ツ)_/¯

[wraith brook]

@solemn oxide Update based on device also

[solemn oxide]

Hmmmmm

Does clearing playstore cache worms

[heady epoch]

Is update included unlinked account?

[solemn oxide]

Works

[wraith brook]

@solemn oxide NO

[solemn oxide]

What about apkpure is it safe or what

[sudden kettle]

New update time

[night cloak]

@heady epoch No

How to fix play store update could not completed in 95%

@solemn oxide it is not safe

That's awkward

[solemn oxide]

Hm

[heady epoch]

When I can unlink 😭

[night cloak]

@night cloak check if you have enough storage

[sudden kettle]

Update time please

[storm flume]

Please refer to this channel's pinned messages for further information, @sudden kettle:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[grand zinc]

I got the update 7 AM

[thorn creek]

Lol ui is stuck. My controls are messed up, i cant play properly. How to fix this does any one know? I play on normal screen.

[night cloak]

I have 5gb storage free> @night cloak check if you have enough storage
@night cloak I have 5gb storage free

[grand zinc]

@thorn creek set non standard screen to 1

[thorn creek]

Oh okay

[toxic yarrow]

Is the permanent mic glitch fix after updating?

[night cloak]

@night cloak you need at least 7Gb

[thorn creek]

Does it work? @grand zinc

[grand zinc]

@thorn creek worked for me

[thorn creek]

I will try thanks! @grand zinc

[toxic yarrow]

Is the permanent mic glitch fix after updating?
@toxic yarrow
Plz reply

[frigid egret]

Help me plz

[grand zinc]

I use discord cant really trust the pubg mic lol

[frigid egret]

Help me plzqp

[grand zinc]

@frigid egret yes

[frigid egret]

@grand zinc I don't get the update of pubg

[toxic yarrow]

@grand zinc in andorid only 1 voice can contine so cant use discord

[storm flume]

Please refer to this channel's pinned messages for further information, @frigid egret:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[frigid egret]

Plz help me

[ivory stump]

@night cloak

[night cloak]

I haven't got the update yet

@ivory stump yes

[thorn creek]

@grand zinc thanks man it works perfectly

[night cloak]

When the update will come

The 0.19.0 update started rolling out slowly to players at 03:00 UTC and should be fully rolled out at 06:00 UTC. Please be patient.

[grand zinc]

@toxic yarrow i use android too and in duo rank push me and my friend uses a private server and we connect to voice channel it fixes the problem

[ivory stump]

Don't @night cloak got update yet

[obtuse wagon]

[grand zinc]

@thorn creek feels good to help someone

[night cloak]

@ivory stump check my last message

[toxic yarrow]

Can anyone tell me is the permant mic glitch is solved or not yet 😤

[fathom summit]

🇮🇳 3pm Update

[austere wigeon]

downloaded update it downloaded 0.18 again

and showing update available again

[night cloak]

The 0.19.0 update started rolling out slowly to players at 03:00 UTC and should be fully rolled out at 06:00 UTC. Please be patient.

[toxic yarrow]

@night cloak is the permant mic glticed fixed or not yet

[night cloak]

spamming emojis will lead to a mute @obtuse wagon

[ivory stump]

@night cloak love you

[pearl flame]

can we use VPN in pakistan?

[night cloak]

@toxic yarrow I havent experienced any such issues, most likely it is fixed. you can check that after you update the game.

The 0.19.0 update started rolling out slowly to players at 03:00 UTC and should be fully rolled out at 06:00 UTC. Please be patient.@frigid egret@supple tendon

[supple tendon]

You can't be serious right? My friend already got the update but mine isn't yet. We are in same city anyway

[toxic yarrow]

There were so many people reporting the same and all the mods were saying will be fixed soon for 3 days> @toxic yarrow I havent experienced any such issues, most likely it is fixed. you can check that after you update the game.
@night cloak

[olive isle]

@ivory stump @night cloak my play store glitch

[spring zephyr]

@olive isle Clear playstore's cache and try again.

[toxic yarrow]

@spring zephyr do you know? Is the permant mic glitch fixed or not?

[night cloak]

@toxic yarrow did you check that in game today.

[toxic yarrow]

@night cloak its not come yet thats why i was asking

The update*

[ivory stump]

@olive isle brother I don't got any update

[junior lava]

bruh y’all gotta do something about these stalkers

[night cloak]

Wait for the update and the issue is fixed

@junior lava ??

[grand zinc]

@toxic yarrow do you play duo or squad?

[night cloak]

@grand zinc you may ask that in #pubg-mobile

[grand zinc]

It is his problem related

[supple tendon]

Thanks PUBG. now its too late to push rank immediately because of this

[junior lava]

oof

[frigid egret]

Why it is showing me not to update

[toxic yarrow]

@grand zinc competetive player ~ play squad

[junior lava]

dude sends me a friend request every single day

[night cloak]

The 0.19.0 update started rolling out slowly to players at 03:00 UTC and should be fully rolled out at 06:00 UTC. Please be patient.@frigid egret

@junior lava you can block him

[grand zinc]

@toxic yarrow i suggest you make whatsapp group of your 4 man squad and then group voice call and turn off the mic in game

[junior lava]

he added me on 2 other accounts

i did block him but he still gives me chickens

[frigid egret]

@night cloak I will get update know

[junior lava]

like how does he give me chickens if he’s blocked

[night cloak]

@frigid egret you'll get it before 06:00 UTC

[grand zinc]

There are 4 mods online but only wall e is helping

Where r others

[royal shoal]

Is the library tdm map not in this update? I don't see it..

[spring zephyr]

@royal shoal It will come on 30July.

Check patch notes.

[night cloak]

I don't find that as annoying as he's sending you the popularity @junior lava

[grand zinc]

Can you explain about non ranked classic?

[royal shoal]

Damn.. I was excited for indoor tdm.. ok thanks!

[grand zinc]

Lmao

[junior lava]

seeing him in general makes me wanna kermitsuicide

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @whole pilot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[whole pilot]

I was playing in new map
In between match I got this message

[junior lava]

why doesn’t block work like it does on social media

[spring zephyr]

@whole pilot Refer to #faq 4.11

[woven atlas]

@grand zinc Complete the missions. U get some points which will be added to ur tier next season

[whole pilot]

Hmm

[grand zinc]

Means my rank will increase in next season ?@woven atlas

[jovial temple]

I want to cancel Facebook in my account, what is the way?

[woven atlas]

@grand zinc Yes . U can start from a higher rank than u would usually

[frigid egret]

@frigid egret you'll get it before 06:00 UTC
@night cloak very thnx

[grand zinc]

Thanks it will help me in my rank push

[whole pilot]

@spring zephyr ty

[pseudo night]

Hello .. I can’t update ..?

[heady jolt]

So did they fix the voice bug on WiFi?

[solemn oxide]

Im going to push fpp duo middle east next season so it will help? @woven atlas

[woven atlas]

@solemn oxide yes

[night cloak]

@pseudo night your region

[solemn oxide]

Like howmuch i can increase@woven atlas

If it goes to gold

[night cloak]

sup dudes

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[pseudo night]

@pseudo night your region
@night cloak only in my iPad I can’t — other device I updated

[solemn oxide]

Can i have more details about that

[spring zephyr]

@pseudo night Can you tell your region?

[woven atlas]

@solemn oxide per day 40 points so 40*7 days =280 points will be added to ur tier next season

[night cloak]

i got no frndz to play with...how can i rank push?

[storm flume]

Use #activities to find other PUBG MOBILE players, @night cloak.

[solemn oxide]

Wow

[supple tendon]

11:49 AM in here but still no update

[spring zephyr]

@supple tendon The 0.19.0 update started rolling out slowly to players at 03:00 UTC and should be fully rolled out at 06:00 UTC. Please be patient.

[solemn oxide]

It will be added only in Asia tpp or any one i want @woven atlas

[night cloak]

@pseudo night region and iPad version

[supple tendon]

Dude its already 5 UTC now

[heady jolt]

@spring zephyr did they fix voice bug caused on WiFi?

[woven atlas]

@solemn oxideThe highest tier of all servers

[toxic yarrow]

Where can i see full patch notes?

[spring zephyr]

@toxic yarrow #news

[solemn oxide]

My tier is gold in Fpp duo i want to add in it what to do @woven atlas

[woven atlas]

@solemn oxide click on warmup missions. It will display to which tier ur points are gonna add next season

[dusky yarrow]

Homles

[pseudo night]

@pseudo night Can you tell your region?
@spring zephyr ## UAE

@pseudo night region and iPad version
@night cloak latest version

[dusky yarrow]

I m facing problem when i try to update pubg

[solemn oxide]

@woven atlas ok

[dusky yarrow]

@woven atlas

[woven atlas]

@dusky yarrow problems like?

[dusky yarrow]

I already have 3gb left but still shows free up space already freed more 1gb but still update dont starts

[woven atlas]

@dusky yarrow u need like 6gb for the game

[dusky yarrow]

Lol update?

[woven atlas]

The update may take 1.9gb space but u need to free up to 6gb for the game

[heady jolt]

Hmmm

[dusky yarrow]

I alrwady have the game

[heady jolt]

Are they installing game or spyware lol

[night cloak]

Is 🥔 graphics back?

[lime epoch]

not got the update yet

[night cloak]

The 0.19.0 update started rolling out slowly to players at 03:00 UTC and should be fully rolled out at 06:00 UTC. Please be patient.

Check pinned message @lime epoch

[supple tendon]

5 utc now and no update yet

[night cloak]

@supple tendon pinned 👀

[spring zephyr]

@supple tendon Have a little patience, you won't get the update by spamming here.
Wait patiently till you get the update.

[night cloak]

@spring zephyr 🥔 graphics?

[spring zephyr]

@night cloak What?

[heady jolt]

Nub bot

[supple tendon]

Can't wait when people already push the rank now. Too late for me to push rank because of this

[heady jolt]

Did they fix voice chat bugs for WiFi users?

[night cloak]

Is potato graphics available now for low end devices?

Or still unavailable :-/

[spring zephyr]

@heady jolt It should get fixed by now.
Try the new update and see if the issue still happens.

@night cloak I don't think so.

[solemn oxide]

Still didnt got the update

[night cloak]

My Pubg Is Struck In Starting PUBGM But in top left i cant see downloading resources and a notification that obb service is running but it isnt getting me inside the game for a while so i need soke help

[spring zephyr]

@solemn oxide The 0.19.0 update started rolling out slowly to players at 03:00 UTC and should be fully rolled out at 06:00 UTC. Please be patient.

[solemn oxide]

Its already near to 06:00 utc@spring zephyr

[spring zephyr]

@night cloak Repair your game.

[night cloak]

@spring zephyr hello may i know the time for emulator also ?!?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

@night cloak Repair your game.
@spring zephyr i cant even get into that page i am in the starting page

[spring zephyr]

@night cloak Check pinned messages in the #emulator-support channel.

[night cloak]

@spring zephyr sure thx for guidance

[spring zephyr]

@night cloak Can you give a screenshot please.

[night cloak]

Oh yes

[spring zephyr]

@night cloak Have you updated?

[night cloak]

Yeah

[abstract anvil]

Just wondering, is it a In-Game update or a Playstore update?

[night cloak]

Now It Opened After 10mins of my wait

Thanks For Your Time👍

Just wondering, is it a In-Game update or a Playstore update?
@abstract anvil playstore one bruh

[spring zephyr]

@abstract anvil Playstore update.

[supple tendon]

I hope they lock the rank system until all the players got the update. It's not fair when some people already became conquer while others still not finish the update

[abstract anvil]

Mk, thanks

[spring zephyr]

@supple tendon You can still rank up in version 0.18.0

[sacred cedar]

Hello ,
My Global pubg ID was connected with Facebook account .

My facebook account disabled , so how can I get my pubg id ??

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @sacred cedar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[soft tusk]

Iam not getting any update

[spring zephyr]

@soft tusk The 0.19.0 update started rolling out slowly to players at 03:00 UTC and should be fully rolled out at 06:00 UTC. Please be patient.

[soft tusk]

Ok @spring zephyr

[heady jolt]

@spring zephyr they didn't fix vc bug

[spring zephyr]

@heady jolt Have you updated?

[heady jolt]

Yes

[spring zephyr]

@heady jolt Your region?

[heady jolt]

India

[idle saffron]

I updated my game and extreme frame and hdr graphics aren't available anymore:(

[night cloak]

Because your device doesn't support that any more

[still juniper]

Indian time rolled out update

[agile canopy]

I updated my game and extreme frame and hdr graphics aren't available anymore:(
@idle saffron what device?

[solemn oxide]

Its showing 0.93 gb its legit or a bug

[sacred cedar]

@spring zephyr not working

[idle saffron]

Praanesh a50

[agile canopy]

@night cloak update time will be based on device too right? Sorry for the ping

[sacred cedar]

@spring zephyr hello

[agile canopy]

Praanesh a50
@idle saffron exynos is way less powerful if you ruin in extreme you get very low fps

[night cloak]

It depends on the device as well as the region too @agile canopy

[spring zephyr]

@sacred cedar You will have to recover your social media account.

[solemn oxide]

?????

[agile canopy]

Ye

[idle saffron]

@PRAANESHi used to get 40 fps before the update tho on extreme

[sacred cedar]

@spring zephyr I expect support from pubg , can I link my account with different social media ??

[agile canopy]

But exynos is way less powered compared to snap dragon

[spring zephyr]

@sacred cedar You will need to recover your social media account or PUBGM account is lost.

[barren carbon]

Hii

[solemn oxide]

Can someone answer my question

[barren carbon]

i cant able to get license for organizing tournament

[agile canopy]

@solemn oxide #chat

ahhh ok

[solemn oxide]

What @agile canopy

[barren carbon]

i cant able to get license for organizing tournament

[agile canopy]

wrong ping sorry

[vale egret]

My Pubg Google account was stolen, I can now log in from facebook, how can I get my account back ?

[night cloak]

i can see the unanked classic but no livik, where is the update?

[sacred cedar]

@spring zephyr why I didn't seen this message in terms and condition of pubg ??

[barren carbon]

i cant able to get license for organizing tournament

[supple tendon]

@supple tendon You can still rank up in version 0.18.0
@spring zephyr
Please tell me you're joking

[solemn oxide]

Playstore downloading 0.93gb its legit or bug

[craggy blade]

@night cloak Have updated the game?

[barren carbon]

i cant able to get license for organizing tournament

[solemn oxide]

Tell me

[barren carbon]

@spring zephyr i cant able to get license for organizing tournament

[night cloak]

@solemn oxide legit

[spring zephyr]

@solemn oxide The update size is 0.93 GB.

[night cloak]

@night cloak Have updated the game?
@craggy blade no i just saw the patch notes and nothing happened

[solemn oxide]

Oh ok i thought its a bug

[craggy blade]

@night cloak You have to update the Game.

[agile canopy]

yes you dont have to reinstall the game completely its just 0.9 gb the update

[barren carbon]

i cant able to get license for organizing tournament

[sacred cedar]

@spring zephyr hello please check terms and condition https://www.pubgmobile.com/terms.html

[median rover]

How to get the update for emulator?

[spring zephyr]

@barren carbon Try again at a later time.

@sacred cedar What do you mean?

[polar marsh]

@frigid ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[barren carbon]

@spring zephyr i tried all most 100-200 times

[storm flume]

You can now access #emulator-chat and #emulator-support, @median rover. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[barren carbon]

E

[spring zephyr]

@median rover Check pinned messages in #emulator-support.

[barren carbon]

@spring zephyr bro

Plz help me @spring zephyr

I have tried also 100-200 times @spring zephyr

[night cloak]

@barren carbon try again in a few hours

[agile canopy]

Dont ping them everytime they are busy too!

[barren carbon]

@night cloak bro i have tried everytime

[sacred cedar]

@spring zephyr there is nothing about lost account

[spring zephyr]

@sacred cedar You will need to recover your social media account first. That's your only hope on getting your account back.

[sacred cedar]

@spring zephyr I understand I need to recover , but it is fair ??

What if facebook will stop providing services linking account .. then ???

PUBG Need to add some options.

[night cloak]

@sacred cedar handling your account is your responsibility

[sacred cedar]

@spring zephyr recent facebook blocked 29 sites already.

[spring zephyr]

@sacred cedar Security of your own social media account is your own responsibility.
You will need to recover it.

[analog estuary]

@spring zephyr Bro did they fix mic problem in iOS devices?

[sacred cedar]

@spring zephyr am not asking to recover my facebook account I know it's not possible for you.

Am asking for my pubg id .

[silver moth]

Anyone have this wallpaper?

[night cloak]

@silver moth go to #chat for discussion

[upper sedge]

what does server boost mean

[arctic trench]

I am not able to dload PUBG 0.19 from pubgmobile.com as it is showing error while pressing dload button.

[night cloak]

@upper sedge for discord support go to #discord

[craggy blade]

@upper sedge spending money to get exclusive perks on a server

[analog estuary]

@craggy blade Did they fix mic problem in iOS devices

[upper sedge]

@craggy blade ty

[night cloak]

@arctic trench wait for the update to come on playstore

[craggy blade]

Welcome :)

@analog estuary Most probably

[scenic shard]

Good morning)
I don't know what to do..
First, I have a broken voucher in my inventory (screenshot attached).
This voucher has been lying for several seasons and does not disappear.It was clearly broken.
Secondly, I always have the "clan"button on.
Although there is nothing new there.When you re-enter the game, it starts to burn again...
How do I fix this?

[night cloak]

I'm not getting livik map update

[sand path]

Be patient @night cloak

[violet crow]

Those who can't update their game dm me. I'll help you out

[sand path]

Ok

[dusky yarrow]

Where are my friends? @sand path

[arctic trench]

@night cloak It is on Playstore, but I am on a slow network (2G) n so it is impossible for me to dload it from store, thats why I I dload for site always.

[upper sedge]

@dusky yarrow they'll come back

[dusky yarrow]

When

[upper sedge]

idk but same happened with me

[craggy blade]

@dusky yarrow They are offline.

[dusky yarrow]

Bruh

I had 173 friends

Even before updating

[craggy blade]

Might be a glitch then @dusky yarrow

[night cloak]

@dusky yarrow did you logged in with facebook

[placid estuary]

Hey....will anything happen to the bonus coins that I have collected?
Now I can't see my coins due to bonus locked..issue...
But I had collected 7000+ coins...

[dusky yarrow]

Pubg!!!!!!

@night cloak no

[night cloak]

@dusky yarrow you have facebook connected to account?

[craggy blade]

@placid estuary They should be back when bonus challenge will return

[placid estuary]

Ok

[dusky yarrow]

Idh facebook

[amber cedar]

After update also not loading.

[violet crow]

Those who can't update their game dm me. I'll help you out

[amber cedar]

This happening from last week.

[night cloak]

@dusky yarrow then it must be glitch

I can't update the game in play Store bro

[sand path]

@violet crow stop.

[night cloak]

Anyone help me plzzz

[sand path]

@night cloak all you can do is wait for the update.

@amber cedar we are aware.

[amber cedar]

😐

[dusky yarrow]

P-Players
U-under
B-bugs and
G-glitch
Nice name

[amber cedar]

I m lossing my card.

Who will give me 😒

[night cloak]

When it will @sand path

[timber dust]

@sand path My UI is stuck on notch settings.
Can't change it to normal.PubgmConfused face

[velvet hinge]

[terse flare]

What is obb service

[violet crow]

@night cloak check dm

[terse flare]

How long it will take to be finish

[night cloak]

Check who

[violet crow]

@night cloak direct messages

[night cloak]

Hmmm

[thorn creek]

@timber dust man set it to 1, it will help you

[thin gyro]

When will we get the update in KR version

[sand path]

@sand path My UI is stuck on notch settings.
Can't change it to normal.PubgmConfused face
@timber dust
Is it the new version?

[thorn creek]

@timber dust make sure it is set to 1

0 doesn't work

[severe lynx]

Help I haven't got the update yet

[timber dust]

@sand path yes

[sand path]

Did you restart after setting it to notched? @timber dust

[craggy blade]

@severe lynx It's slowly rolling out.

[timber dust]

@sand path yes

[severe lynx]

I had got it in my ipad but not on my Samsung device

[sand path]

Device uid and character ID?@timber dust

[thorn creek]

@timber dust man set it to 1 if you want normal settings i am telling you

And you're not listening

[sand path]

@severe lynx the update came out on iOS Before

Try what @thorn creek is saying. @timber dust

[terse flare]

@sand path bro I have downloaded the update form play store but the game is stuck at loading screen

[timber dust]

@thorn creek ok

[thorn creek]

This is the solution. It was also stuck for me but putting it at 1 fixed jt

[sand path]

@terse flare try rebooting the device.

[terse flare]

Ok

[heady locust]

I am not getting the update

What to do now

[craggy blade]

@heady locust It's slowly rolling out.

[timber dust]

@thorn creek it worked.Thanks

[thorn creek]

@timber dust np anytime

[terse flare]

@sand path now it is stuck in downloading resources

[glass belfry]

Hey

What about the voice glitch it's still not fixed yet

[night cloak]

When will pubg kr gets update

[sand path]

@terse flare let it stay like that for a bit.

[terse flare]

Ok

[sand path]

@glass belfry wifi?

[thorn creek]

The update was only 0. 93 GB for me why is that?

[glass belfry]

Please for god sake tell me the date when will the voice glitch will be solved

[craggy blade]

@night cloak We provide support for Global Version only.

[glass belfry]

@sand path yes the wifi one

[sand path]

@thorn creek your device supports injection update.

[thorn creek]

Okay thanks

[glass belfry]

@craggy blade then tell when the voice glitch will be fixed

[craggy blade]

Soon

[sand path]

@sand path yes the wifi one
@glass belfry
It is being looked into..
Can I have your character ID, device and country details.

[glass belfry]

@craggy blade soon when it could also mena a year a month hell it's already been a month 😒

[thorn creek]

@sand path the temporary solution to the UI glitch is to set it to 1. But it has to be fixed to make sire the lowest value is used.

[sand path]

Screenshot would be useful?

Or they look normal in them? @thorn creek

[glass belfry]

Device - OnePlus 5
Country - India
C Id - 537941799
Issue - voice glitch , my teammates can't hear me nor i can hear them

[sand path]

May i know your devices and ID Too @thorn creek @timber dust

[thorn creek]

Normal, setting it to 0 does nothing but it shows that settings are changed. The closest value is one and it works just fine. @sand path

[frigid moat]

in that screen adjustment scale for notched and rounded corners ...... it is not accepting 0 as the settings

[thorn creek]

Yeah sure

Character ID: 5719084719
Device: Huawei Honor 8X

[sand path]

Shouldn't zero be normal?

@frigid moat your device, ID?

[thorn creek]

Yes but setting it at 0 does nothing at all. It doesn't work. It just says that settings are changed and that's it.

[sand path]

Noted.

[timber dust]

@sand path
Device: Realme X2
ID: 5240177320

[sand path]

So. Setting notch settings to 1 doesn't work right? @timber dust

[timber dust]

@sand path it worked

[sand path]

Oh 0 I mean

[timber dust]

@sand path no 0 don't work

[sand path]

Got it.

[signal reef]

Still having issues with mic after the update. This mic bug has been in the game for about 2 weeks now where is the fix?

[frigid moat]

@sand path
ID:5110180499
Device: Honor 8x

[gloomy lintel]

Hacker

[cunning imp]

#questions I did not get new update, when I get this update

[craggy blade]

@cunning imp It's rolling out slowly

[polar marsh]

@amber compass:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[paper reef]

i got an update for only 900 mb ?

[night cloak]

It's the Update size

@cunning imp android??

[paper reef]

but the update was suppose to be 1.84gb right

[cedar dirge]

when unlink feature is coming

[spring zephyr]

@cedar dirge Soon.

[night cloak]

@paper reef that's the required storage mentioned

[paper reef]

@paper reef that's the required storage mentioned
@night cloak ohhk thanks

[light quiver]

my device supports hdr but now it doesn't support

[night cloak]

Because your device doesn't support it anymore

[fathom plover]

Hello i received an announcement in my game about new update although I noticed the issue of hackers wasn't addressed so we will still be facing this guys? Are they now really part of the game permanently?

[light quiver]

my device supports hdr but now it doesn't support
excessively removed

[alpine solstice]

If we get on the sky fall and we lose we get this

New glitch

[upper kiln]

Why I am not recieved with new update yet for my mobile (Asus Zenfone Max Pro M1)

[storm flume]

Hello, @alpine solstice!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[sand path]

@thorn creek do you mean this?

[polar marsh]

@proven scaffold:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[supple zenith]

Why I have not received update in playstore?

[crisp turret]

@upper kiln update will gradually come in every device. We can only ask to be patient

[gritty glade]

What is the size of update 0.19.0 for play store?
Sometime it's shows 0.93 GB & sometime it's shows 1.99 GB

[light quiver]

Why was HDR and extreme removed? for galaxy a50 @sand path

[supple zenith]

Is there anything related to your ingame server with update in playstore?

[thorn creek]

@sand path yes that

[glass belfry]

@spring zephyr hey

You told me the voice glitch is goona be fixed in the next update

So y tf its not fixed yet😡😡😡

[weak ridge]

Hi what time can we update the new version in UAE

[thorn creek]

@light quiver man thas bad was extreme frame rate available before?

[toxic yarrow]

Mods help the permanent mic glitch is not fixed yet in the update @lime juniper @spring zephyr

[light quiver]

yes hdr and extreme

[glass belfry]

Mic glitch is not fixed yet.....😡😡

[weak ridge]

@weak ridge

[glass belfry]

I am gonna spam this until i get an answer when its gonna get fixed ......

Mike glitch is not fixed yet ....😡😡😡

[zinc plume]

Gaara it won't help to spam..

[toxic yarrow]

I am gonna spam this until i get an answer when its gonna get fixed ......
@glass belfry
Same not fixed yet

Its been 4 days

[glass belfry]

@zinc plume but thwn why to create a support section if that's nit gonaa help

[zinc plume]

They are discord volunteers they aren't working for tencent and knows what's behind the development

[glass belfry]

Mike glitch is not fixed yet ....😡😡😡

[primal tulip]

Why Unlink Option Is Not Available ???

[zinc plume]

@primal tulip unlink option was removed as alot of people lost Accounts due to unlinking

[toxic yarrow]

Permanent Mic glitch 😒 <@&481161015728406538>

[glass belfry]

@zinc plume but they claimed it will get fixed in the next update . So now its there problem ..., Why make a statement when you don't know a thing

Mike glitch is not fixed yet ....😡😡😡

@toxic yarrow hey , can i know your country ?

[primal tulip]

@zinc plume bro They Disabled it It was Bug But They Didn't fix it in 0.19.0 ??

[crisp turret]

@primal tulip unlink feature isn't available yet while if you need help regarding it , feel free to contact in-game customer service

[toxic yarrow]

@glass belfry india
Conetion wifi hathway
Device one plus 7t

[glass belfry]

@toxic yarrow damn ,😂 you must forwarding this alot nowadays 😂..

[night cloak]

Is hit effect only supported for classics??

[zinc plume]

@glass belfry they thought it would be fixed I guess,they can't help it,pubgm is a big game with many coding behind it,Evan the smallest mistake can do the biggest error,it's hard to have a flawless game...

[toxic yarrow]

@glass belfry yes 🙃

@glass belfry yours?

[glass belfry]

@toxic yarrow i have the same connection , wifi Hathway , india , OnePlus 5

[zinc plume]

@primal tulip I'm not sure maybe they will add it later in the new update. Just wait for an official statement from pubgm support,I'm not sure.

[glass belfry]

Mike glitch is not fixed yet ....😡😡😡

[toxic yarrow]

Hathway hi mc he@glass belfry lagta he server Pakistan ka connect hogya lol

[glass belfry]

@toxic yarrow same bro same theory h meri bhi 🤣🤣

Mike glitch is not fixed yet ....😡😡😡

[storm willow]

Which region ? Did you try on another network? @glass belfry

[night cloak]

Is hit effect only for classics?? @everyone

[toxic yarrow]

@storm willow help me too🙃

[sand path]

@glass belfry we are aware. I already have taken your details. Please be patient

[night cloak]

@glass belfry dont spam boii 👀

[zinc plume]

@glass belfry it doesn't help u spam it I'm sure they just gonna remove you from server they can't help the glitch to be fixed immediately it's alot to be fixed

[glass belfry]

Hey devs , the mike glitch is mostly occuring on Hathway networks

[toxic yarrow]

@sand path @storm willow help me too permanent mic glitch problem

[night cloak]

Pls help..is hit effect only for classics??

[storm willow]

@toxic yarrow Same Isp?

[glass belfry]

@zinc plume i mean it's already been a month how long does it take to fix a voice related glitch

[sand path]

@toxic yarrow on wifi?

[toxic yarrow]

Yes@storm willow

[light quiver]

Why was HDR and extreme removed? for galaxy a50 @sand path

[toxic yarrow]

@sand path yes only on wifi

[zinc plume]

@glass belfry do you know how much programming it is?

[glass belfry]

@zinc plume i am developer my self so yes i know 🤣🤣

[storm willow]

@toxic yarrow im on wifi too don’t have any issue, may be some issue with particular ISP.

[sand path]

We've already forwarded your details. @toxic yarrow

[sullen marsh]

My account has been gone from the 28th of may and I hope that when I update I can’t get it back

[zinc plume]

@glass belfry Then why don't u apply to work for them and fix it yourself

[toxic yarrow]

We've already forwarded your details. @toxic yarrow
@sand path
😔

[glass belfry]

@zinc plume well you see i don't really know how to fill a application in Tencent 😂 ,

[sand path]

They're investigating it. If there's an update. Will let you all know.

[toxic yarrow]

Okay hope so

[light quiver]

Why was HDR and extreme removed? for galaxy a50

[agile canopy]

your device dont support it anymore exynos less powered

[glass belfry]

@sand path hey have you forwarded my details and please also mention Hathway networks cause most people on Hathway wifi are facing this isse

[sand path]

Alright

[spring zephyr]

@light quiver It's not supported now.

[viral ocean]

That means its the internet issue @glass belfry

[agile canopy]

@spring zephyr take a look at #pmco Bruh peeps keep on complaining

[glass belfry]

@viral ocean idk , what do u mean ?

[sand path]

The thing is your ISP has blocked the voice servers of the game. It seems. @glass belfry

[light quiver]

why 50fps

[agile canopy]

(Internet service provider) ISP

[sand path]

It looks like it. There is no official news yet.

[viral ocean]

Ur internet is the problem, not the game

[sullen marsh]

@light quiver what’s wrong with that?

[viral ocean]

Maybe

[glass belfry]

Oooh care for elaborating ?@sand path

[light quiver]

Why was HDR and extreme removed? for galaxy a50

[terse flare]

How to update Pubg kr version

[sullen marsh]

@light quiver I think for better performance I don’t know

[night cloak]

@light quiver It's not supported now.
@Wind

[glass belfry]

@viral ocean but why sometimes it suddenly start working again

[viral ocean]

Then ur internet is not stable

[terse flare]

How it update Pubg kr version

[light quiver]

it was supporting until now and not freezing.

[viral ocean]

My vc works fine

[glass belfry]

@viral ocean and also my ISP is only in india so y tf people from Dubai are facing this issue

[solemn oxide]

Need help why there is gap in corner

[night cloak]

@terse flare dm me also this support is only for global 👀

[storm willow]

@terse flare we support only Global client

[solemn oxide]

I need help regarding the gap

[viral ocean]

Maybe the same goes for their internet

[solemn oxide]

There was no gap

@storm willow

[viral ocean]

@solemn oxide go to the settings

[solemn oxide]

Yes

Then what to do

[glass belfry]

@viral ocean and maybe its the f'ing game

[agile canopy]

watch your words

[thin gyro]

Any body playing KR VERSION

ANY UPDATE ?

[glass belfry]

Mike glitch is not fixed yet ....😡😡😡

[viral ocean]

@solemn oxide wait

[solemn oxide]

There is a option rounded corners, current and notch

I tried but didnt fixed

[agile canopy]

Mike glitch is not fixed yet ....😡😡😡
@glass belfry Please give the devs some time

[glass belfry]

@thin gyro they told you only global version

[thin gyro]

Meams ?

[viral ocean]

@glass belfry but why is it mostly happenning in india

[agile canopy]

Then use discord if the mic glitch gone

[sand path]

@glass belfry they're working on it. Spamming won't help.

[glass belfry]

@agile canopy it's been a month what else what they want

[agile canopy]

Use discord vc

[sand path]

@thin gyro this channel is only meant for global version.

[thin gyro]

Ok

[solemn oxide]

Any moderator help me

[polar marsh]

@glass belfry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[viral ocean]

@solemn oxide

There

[solemn oxide]

I applied the same settings

But its not work

[viral ocean]

Press ok first

In bottom right

[solemn oxide]

Then

[viral ocean]

Then it should work

[solemn oxide]

Ok

[night cloak]

@thin gyro its support only for global /also ya try qooapp/apk pure when update comes, then update usually it comes late

[austere plinth]

Anyone?

[desert plaza]

The update is already pushed onto the majority of App Stores so keep an eye out for the update. As said it will definitely be released today.

[austere plinth]

Does unranked classic work only for squad

[desert marten]

Is the protection system developed with the new update

[gusty oriole]

What is the actual size of update? 1.9GB or 0.99 GB??

[desert plaza]

Yes it only works with Squads and you can only match up with random maps.

[solemn oxide]

Thnx it worked

@viral ocean thnks

[desert plaza]

What is the actual size of update? 1.9GB or 0.99 GB??
@gusty oriole Update sizes may vary depending on which phone you have.

[austere plinth]

And do the mission refresh everyday?

[viral ocean]

Ok

[austere plinth]

And do the mission refresh everyday?
@austere plinth

[desert marten]

Is the protection system developed with the new update?
@sand path

[desert plaza]

Yes missions will refresh every day for 7 days @austere plinth

[austere plinth]

Fair enuf

[viral ocean]

Not all@austere plinth

[gusty oriole]

@gusty oriole Update sizes may vary depending on which phone you have.
@desert plaza yeah I know iOS and Android have different update size but some of my friends having update size 1.99 GB while in update notice it's 0.99 GB(for Android) ....I'm confused

[viral ocean]

Some refreshed daily some dont

[hard oxide]

I can't update

[night cloak]

mic glitch fixed?

[desert plaza]

@desert plaza yeah I know iOS and Android have different update size but some of my friends having update size 1.99 GB while in update notice it's 0.99 GB ....I'm confused
@gusty oriole As said please check the patch notes for estimated download sizes. The size mentioned is an estimated download size and may vary from device to device.

[sand path]

@gusty oriole some high end android devices support injection updates. Hence the size is lower.

[plain sandal]

Does livik has flaregun?

[turbid moth]

Hacker

[night cloak]

@desert plaza
#0001 mic fixed ?

[sand path]

@plain sandal play to find out :)

@night cloak may i have your device, country and character ID details.

[plain sandal]

@sand path if u know please tell cause i didn't found any

[desert plaza]

@turbid moth please report hackers in-game by using the built-in reporting system.

[sand path]

Is it only happening on wifi

@plain sandal the map is meant to explore

[night cloak]

@sand path yes

[sand path]

Please provide.

[plain sandal]

Still but plssssss

[night cloak]

redmi note 7 pro

[hollow garnet]

In new update I can't see stop downloading using WiFi option in downloads

[desert marten]

Is the protection system developed with the new update?
@sand path

[sand path]

No public information about that

[night cloak]

redmi note 7 pro,india,592779833 @sand path

[desert plaza]

@night cloak Report bugs to #old in details along with your region, character ID and the network you're using (WiFi or Cellular data).

[polar marsh]

@turbid moth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dull root]

The update is not available in playstore
Region pakistan

[left relic]

My pubg Account was dislinked in fb......there is any way to recover it

[plain sandal]

@dull root let government unban game first

[storm flume]

If you have encountered an issue with the account unlinking feature, @left relic, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

Can anyone help me with reporting a player or PUBG in this Discord server? I have screenshots

[sand path]

Report a cheater? @night cloak

[night cloak]

@full sleet yes

[sand path]

Is the cheater in this server?

[dull root]

@plain sandal ok

[sand path]

Promoting unauthorized activities?

[night cloak]

@full sleet no.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[plain sandal]

@sand path can u pls pin a msg About update not available in Pakistan cause there are many people Facing issue

[sand path]

They can try downloading from pubgmobile.com @plain sandal

When it is available there.

[night cloak]

I have updated but i cant collect my reward

🤣

[sand path]

@night cloak please be patient. It should be available later today.

[night cloak]

Ok

what's this? i have updated my game but still they didn't gave me the update rewards plus the new map says it's a beta product and there is no gun sounds in the livik map, no foot prints and YES I'VE UPDATED THE GAME...

@full sleet on the #cheater-reports section, it says that I need to wait until all of the reports are processed. What should do for now?

[sand path]

@night cloak Keep chatting in the server until you reach level 10 to be able to send messages in #clans and #cheater-reports. You can check your level in the #481204134859505684 channel. You can talk about the game in #pubg-mobile. Remember to follow the #613267301243944960 while in a conversation.

[plain sandal]

@sand path can u pls tell me + and - system about livik

[molten pier]

Cam Anyone Tell Me What's team up platform and where is the option to use it

[sand path]

#news @plain sandal

[floral moon]

My log in issue is solved after 0.19.0.. but someone linked there twitter account in my id

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @floral moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[faint steppe]

I got 0.98Gb update and on my other device i got 1.9GB update why?? (Both are same phone)

[rotund marlin]

is the update not fully out? I got friends that live in my state and they are updated but i dont have an option to update in game or on the app store

[faint steppe]

@rotund marlin it depends on your device too

[dusty flicker]

why is there no fpp switch button i have it on and its not there

[night cloak]

what's this? i have updated my game but still they didn't gave me the update rewards plus the new map says it's a beta product and there is no gun sounds in the livik map, no foot prints and YES I'VE UPDATED THE GAME...
@night cloak ANY ANSWER???

[real venture]

What is mean by download obb service?

[faint steppe]

I got 0.98Gb update and on my other device i got 1.9GB update why?? (Both are same phone)
@faint steppe ???

[night cloak]

Hello is the mic glitch where I have to use a vpn or communicate with teammates being fixed in the update?

Is there someone who could give me a answer to this

[errant garnet]

hey does anyone know how to update pubg in pc

[dusty flicker]

i have question about livik. is the map staying forever or is it leaving on the 27th of july.

[feral knoll]

@errant garnet ask in #emulator-support

[austere reef]

Hello

I have a problem recently I'm facing fb login error it says failed to login

Please somebody help

[uneven hatch]

@dusty flicker it would be optamized like vikendi and then stay.

[dusty flicker]

@uneven hatch thank you

[feral knoll]

@austere reef can you send a screenshot

[patent seal]

Where is unlink option?

[hollow garnet]

Where is the option to stop automatic download using WiFi in new update

[austere reef]

I > @austere reef can you send a screenshot
@feral knoll I tried every option

[patent seal]

Waste pubg

Not gave unlink option

[night cloak]

@patent seal the option will be available later

[patent seal]

When?

[night cloak]

@austere reef Android or iOS

@patent seal we dont have the information about that

[patent seal]

Then go

[desert plaza]

The unlinking feature is being optimized and will be available soon.

[gleaming barn]

<@&481161015728406538> does not find any matches for a map

[austere reef]

@austere reef Android or iOS
@night cloak android

[desert plaza]

Matchmaking will take longer because a lot of people haven’t updated the game yet.

[spring void]

Please do not mention moderator role unless it is emergency, @gleaming barn . About your issue, you can try again when more users are available in the latest version.

[night cloak]

Is hit effect only for classics??

[gleaming barn]

Sorry

Thanks for info

[night cloak]

How to get the update on emulator it is only showing play option

[solemn oxide]

Why the game is lagging very much and ping is high after the update+

[desert plaza]

@solemn oxide Report bugs to #old in details along with your region, character ID and the network you're using (WiFi or Cellular data).

[night cloak]

@night cloak is the hit effect only for classic matches??

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[normal fulcrum]

@solemn oxide Try client repair

[night cloak]

Refer #faq 4.8 and 4.9 @solemn oxide

[austere reef]

Refer #faq 4.8 and 4.9 @solemn oxide
@night cloak help me out

[night cloak]

@austere reef logout from the fb app and clear the data of both game and fb app, then re-login from the Browser and check

[austere reef]

@austere reef logout from the fb app and clear the data of both game and fb app, then re-login from the Browser and check
@night cloak I checked

Still it's showing that error

[severe lynx]

Game is lagging on ipad and samsung device can anyone help me

[desert plaza]

Refer to #faq 4.8 and 4.9 @severe lynx

[mossy charm]

Ultra and Extreme frame rate option is not showing after the update. What to do?

[night cloak]

@austere reef check in facebook settings if the PUBG MOBILE is linked in there

[severe lynx]

@desert plaza it is lagging after the update i had done everything

When will patch update come

[night cloak]

@mossy charm your device

[mossy charm]

Samsung A50

[desert plaza]

Hotfixes will be pushed as soon as enough reports and data have been gathered.

[night cloak]

@severe lynx please do follow the #faq 4.9

it's been 2 weeks or more since i sent a mail to pubg support .. and until now no reply

[severe lynx]

@night cloak done still lagging

[desert plaza]

It can take up to 90 days @night cloak

[night cloak]

@night cloak you may try mailing them again

[mild dove]

Can you play unranked classic on for example europe to obtain tier ratings in which server we have the highest rank

[night cloak]

90 days? ._.

@severe lynx please do give a feedback about that in #old with your region, device, network, numeric user identification.

[polar marsh]

@odd raptor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak ok i will mail them again .. not reply right?

[desert plaza]

You can use the in-game customer service button or email them in writing to [e-mail] @night cloak

[severe lynx]

@night cloak what is numeric user identification

[night cloak]

in game ID

[severe lynx]

Ok

[night cloak]

yea i sent an email to [e-mail] @desert plaza .. but since there are no replies yet and it's been over 2 weeks i guess i wll send another mail to remind them

[mild dove]

I asked some question above answer please

[mossy charm]

Pls reply to my issue

[olive isle]

@spring zephyr bro second time I am facing this issue

[night cloak]

@gleaming barn you may need to contact an admin in that server

[desert plaza]

@olive isle try clearing your Play Store data and cache, then retry the download. Or delete the game and reinstall it.

[olive isle]

After play store clear data and restart the device@desert plaza

[vocal dawn]

🤔hey I have a question is there any bug or issues are there in game which make screen touch issues or else it is my phone problem 🤔

[gleaming barn]

@night cloak I wrote to them many times but they did not answer

[desert plaza]

Then try reinstalling the game completely @olive isle

[night cloak]

@gleaming barn theres nothing we can do about that

and do not use the moderator mention @gleaming barn

[olive isle]

@desert plaza i have limited data😭 🤬 🤬

[gleaming barn]

OkEyyyyyy I'MMM SO SORYY

[night cloak]

The zoom button does not work in cheer park hot air baloon

[desert plaza]

It can take up to 3-5 business days for customer service to respond depending on the severity of the case/report.

[mild dove]

Can you play unranked classic on for example europe to obtain tier ratings in which server we have the highest rank

[desert plaza]

@desert plaza i have limited data😭 🤬 🤬
@olive isle Nothing we can do about that.

[round mist]

Can we play 0.18 version till 21st july??

[polar marsh]

@velvet geyser:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[craggy blade]

@mild dove Unranked classic doesn't include rank.

[olive isle]

@desert plaza i know

[desert plaza]

It’s called “Unranked” for a reason.

[night cloak]

The zoom button does not work in cheer park hot air baloon

[vocal dawn]

🤔hey I have a question is there any bug or issues are there in game which make screen touch issues or else it is my phone problem

[hard cypress]

Can anyone help me?

[desert plaza]

@night cloak Report bugs to #old in details along with your region, character ID and the network you're using (WiFi or Cellular data).

Can anyone help me?
@hard cypress please state your question.