questions

[night cloak]

@dry radish 7th July

[dry radish]

Tha @night cloak thanks

[onyx cairn]

Thanks, partner!

[night cloak]

no problem.

[vital sluice]

If you have any more questions regarding the title, feel free to ask your regional community team members.

[craggy blade]

Who that @vital sluice

[night cloak]

Who's the community team member for Asia? 😅

[craggy blade]

South East Asia*

[night cloak]

Asia actually

[vital sluice]

You can find regional servers in #613267301243944960. If your region is not available , then you can contact customer support in-game asking information about the title.

[craggy blade]

👍

[night cloak]

I guess i will contact in-game support, thank you!

[vital sluice]

Thank you for understanding.

[spring void]

@topaz cliff we do not recommend usage of VPN

[topaz cliff]

@spring void then how we continue???

[dry radish]

Next season date in global version ?

[night cloak]

@dry radish the day season 13 ends

This season ends on 12th so most likely after a day or two @dry radish

[dry radish]

@night cloak so probably on 14th i guess.

[loud trellis]

@night cloak Please help me

[vital sluice]

No codes here, @night cloak.

Sometimes they give redeem codes during certain live streams. You can get them if you watch the streams.

If you are subscribed to Pubgm official channel and esports channel, you can have a chance once a while.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

There is no option of "Other issues"

Any human here

[spring void]

Yes?

[night cloak]

Yes?
@spring void I want to play without vpn please help

There is no option of "Other issues"

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring void]

We do not have any information about this unfortunately, you will have to wait @night cloak

[loud trellis]

@spring void please help me i lost my account by unlinking it

[night cloak]

Okay do you know how to change network proxy?

Can I know when is this season 13 ending????

[spring void]

@night cloak you may choose Account related issues and contact them.

[night cloak]

Can I know when is this season 13 ending????
@night cloak yeah new season season is coming on 14 july 2020

@merry sandal or @vital sluice can you help me with something?

@spring void they close the conversation after i choose it

@night cloak thank you for telling that.

[polar marsh]

@tranquil pine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak thank you for telling that.
@night cloak this season will end after 10 days

[spring void]

@night cloak keep trying until they Answer

[night cloak]

They close conversation 😕

[merry sandal]

With, @night cloak?

[night cloak]

I need a human to talk rather than a bot

@merry sandal can I dm you instead?

[lime juniper]

How to acquire the PUBG MOBILE Partner title?

This title, along with the PUBG MOBILE Star title, is available to certain members of the official content creation program at the community team's discretion.

[night cloak]

Hmm.

[mellow relic]

hi

[night cloak]

@mellow relic please use #chat or #pubg-mobile for conversations.

otherwise describe your issue here so that staff team can help.

[mellow relic]

My account was stolen, I got it back, but the person who stole my account added the email address to my game

[night cloak]

@night cloak ok dude thanks

[polar marsh]

@mellow relic:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @mellow relic. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[mellow relic]

My account was stolen, I got it back, but the person who stole my account added the email address to my game

please help

[storm willow]

Follow #faq2.5 @mellow relic

[night cloak]

Is there any Erangel exclusive gun??

[mellow relic]

I am from turkey, my English is not good

My account was stolen, I got it back, but the person who stole my account added the email address to my game

[merry sandal]

Refer to the pinned message in #clans, @sinful compass.

[night cloak]

Is there any Erangel exclusive gun??
@night cloak ??

[polar marsh]

@versed scarab:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mellow relic]

My account was stolen, I got it back, but the person who stole my account added the email address to my game
@mellow relic ?

[night cloak]

@mellow relic already provided you the information

[long trellis]

I want to play pubgm 🥺🥺🥺🥺🥺

[mellow relic]

?

I am from turkey, my English is not good

[night cloak]

Follow #faq2.5 @mellow relic

You may join the Turkish server, the link is in #613267301243944960, @mellow relic

[long trellis]

PUBG unban in Pakistan or not any advice??

[mellow relic]

Turkish server amateur

[craggy blade]

@long trellis It's temporarily banned

[long trellis]

Bro i was really sad and cry🥺

[night cloak]

When I will get beta access

[sinful bear]

Hello please help me

[vagrant onyx]

@sinful bear hey
What is it ?

[sinful bear]

My clan name is change after PMCO TOURNAMENT registration

[mellow relic]

I spend money on the game. help it shouldn't be that hard

[vagrant onyx]

@sinful bear kindly ask in #pmco

[hot vapor]

Hello! I just completed a match in classic FPP mode for completing the Weapon Master achievement. I had 15 kills, with all of the requirements, but the game didn’t give me the achievement. How do I get this resolved?

[sinful bear]

@vagrant onyx already asked

[ocean arch]

@hot vapor it's requirement is solo above platinum 5 rank

[mellow relic]

help please

[vagrant onyx]

@ocean arch his issue ( account stolen and linked to email from the game )

[mellow relic]

@hot vapor it's requirement is solo above platinum 5 rank
@ocean arch My account was stolen, I got it back, but the person who stole my account added the email address to my game

[hot vapor]

@ocean arch Definitely not a solo requirement. People have attempted it in a duo match

[ocean arch]

@mellow relic are you able to access your account

[hot vapor]

Deadeye is a solo achievement

[mellow relic]

@mellow relic are you able to access your account
@ocean arch yes

[vagrant onyx]

@night cloak if you apply for the beta you have to wait
if you selected they will contact you

[ocean arch]

@mellow relic then have you tried unlinking his email from your account

[mellow relic]

@mellow relic then have you tried unlinking his email from your account
@ocean arch there is no such option

[vagrant onyx]

@hot vapor deadeye title ( aka sharpshooter ) can only be done in solo only and must be platinum tier or above

[sinful bear]

Already asked broo

[ocean arch]

@hot vapor was your rank above platinum

[hot vapor]

@ocean arch platinum if

Platinum IV

[ocean arch]

Can you share the screen shots of weapon master achievement page

[hot vapor]

Can I send it to you on private?

Or here???

[vagrant onyx]

@hot vapor @ocean arch you can share it on here 👍🏼

and if you prefer you can also send it to #media

[heady falcon]

@vagrant onyx Which map gives the most points

[polar marsh]

@hardy pewter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[heady falcon]

Erangel or Miramar

[hot vapor]

And 2 vehicle kills which are not shown

[warm tendon]

Status of pubgM in Pakistan?

[vagrant onyx]

@heady falcon depend ( for me i will say Miramar )

[ocean arch]

You missed something it is not counted@hot vapor

[hot vapor]

And two vehicle kills, that don’t show on results

[heavy vortex]

@hot vapor grenade and sniper.. you didn't knocked just killed.

[sour monolith]

Since morning I am not able hear voice or speak to my teammates how can I resolve this bug ?

[vagrant onyx]

@ocean arch @hot vapor knock and kill with same gun

Knock with M416
than kill with kar98

Its will count for kar98

[hollow hedge]

how can I find a reedem code?

[hot vapor]

All the weapons have 1 kill. Please check.

[heavy vortex]

but grenade and kar 98 doesn't have any knocks@hot vapor

[hot vapor]

Doesn’t matter

[heavy vortex]

knock and kill matters

[hot vapor]

It’s the kill that counts

[spring zephyr]

@hollow hedge You can't get redeem codes from here, they come from events or PUBGM livestreams.

[night cloak]

Knock and kill with the same weapon for weapon master otherwise it will not count

[hollow hedge]

thx aditya

[heavy vortex]

it may be before.. but now it doesn't.. you might have seen it on you tube.. the video may be old@hot vapor

[ocean arch]

@hot vapor they changed the rules in new update

[hot vapor]

Aaaaaaaregrghhhhhhhh

[heavy vortex]

@hot vapor try to do it in solo.. no problem of knock and kill. direct kill

[hot vapor]

I don’t have platinum in solo

[vagrant onyx]

@hot vapor try to do it in squad
and if you lucky you could get more bots

[hot vapor]

Anyway, thank you

This game just killed me a little today

[ocean arch]

@hot vapor

[ocean arch]

@brisk knot bonus challenge is unavailable for sometime

[brisk knot]

It's worked for mine
But this photo from My friend

[ocean arch]

@brisk knot where your friend from?

[brisk knot]

India Ofc

[rancid marsh]

I lost my account by linking and i wrote customer service and it became 10 days ago they replied

[brisk knot]

Any solution to fix bonus reward?

[spring zephyr]

@brisk knot It's unavailable for sometime, it will come back soon.

@rancid marsh Please patiently wait for there response.

[brisk knot]

Okay @spring zephyr

[hot vapor]

Can someone send me a link to the update change log for this weapon master thing?

[rancid marsh]

Okay

[night cloak]

@storm willow hi again same youtuber doing streaming !! and promoting cheating
can I send link ? in your dm

[storm willow]

@night cloak yss

[rancid marsh]

I lost my account by linking and i wrote customer service and it became 10 days ago they replied

[spring zephyr]

@rancid marsh Please patiently wait for there response.
Only they can help you with this.

[shy mist]

Why's Bonus challenge Redemption closed.? The question is WHY not WHEN

[rancid marsh]

@spring zephyr Okay

[spring zephyr]

@shy mist It will open soon.

[night cloak]

@storm willow link sent ❤️

[wooden juniper]

Can someone help me?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wooden juniper. Remember to read through #faq before asking questions in the support channels.

[shy mist]

@spring zephyr When precisely?Any changes in Redemption? Pls inform

[spring zephyr]

@shy mist No info about it, but it should come back soon.

[shy mist]

Okay thnx

[wooden juniper]

I need a bit of help i reached Ace 4 stars in FPP NA server sqaud which is enough to reach the conq tier in that server but it says Unranked for me

[spring zephyr]

@wooden juniper You will need to reach in top 500 to get the conqueror rank.

[wooden juniper]

@spring zephyr Ik i have enough pts to be in that server's top 500 but i doesnt states my ranking it only says unranked

[storm willow]

@wooden juniper whats your char ID ?

[wooden juniper]

@storm willow Wait

[rancid marsh]

@spring zephyr Blaise Yira

[wooden juniper]

@storm willow 5107573669

[fossil bear]

hi how do i unlink game centre and facebook from my pubgm acc

[spring zephyr]

@fossil bear You can't, you will have to wait until the unlinking option comes back.

[autumn ivy]

Which serves are banned in pk?

[fossil bear]

oh

[devout saffron]

Acc Id: 5398538831 Game mic and speaker not working at all today. Game restarted couple of times, repaired the game, reinstalled the game but still not working.... When he tries to tap on the mic button it says "please wait" but isnt working.... please help.

[ocean arch]

@autumn ivy the game is temporary suspended by your government

[autumn ivy]

Yes but which servers am I able to play in and which servers are banned for me?

[wooden juniper]

@spring zephyr Mine's fpp not tpp

[spring zephyr]

@wooden juniper It should get refreshed at 00:00 UTC.
Wait until then, if you will be in top 500 at that time. You will be in conqueror.

[ocean arch]

@autumn ivy you won't be able to play in any server until final decision

[spring zephyr]

@devout saffron Please do report it in the #old channel with detailed info.

[autumn ivy]

Hmm... Kay

[wooden juniper]

@spring zephyr I did wait for 00:00 UTC I already had this many pts yesterday and it should have been enough to reach top 500 But i was still not in the Conqueror tier and it just says Unranked for me in the Ranking page so idk if its a glitch or a bug or whatever

[still osprey]

i want to become beta tester

[storm willow]

@wooden juniper what hacks are you using?

[still osprey]

how to became beta tester please tell

[storm flume]

You can apply for the PUBG MOBILE beta program here, @still osprey:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[wooden juniper]

@storm willow Killing bots with headshots with other 3 mates only helpin to push loll

[clear ocean]

Voice chat not working on ios

[storm willow]

@wooden juniper you may need to contact customer support ingame

[wooden juniper]

@storm willow I did but no response and there's like not even a week left before server resets

[left temple]

dude where can i tell pubg m about the free uc scams on youtube that pop up as ads

[still osprey]

help

[storm willow]

If the system finds suspicious activity, you will be unranked. Nothing we can CS is your only hope.

[still osprey]

can anyone help me bta

[wooden juniper]

@storm willow The thing is im ranked in every other server literally every server but this server

[still osprey]

@cold sandal

[wooden juniper]

Even when i had played 0 matches in this server it still showed unranked@storm willow

[rancid marsh]

I lost my account by linking and i wrote customer service and it became 10 days ago they replied

[storm flume]

You can contact the customer service via the game settings, @wooden juniper. Refer to subpoint 5.3 in #faq for further instructions.

[rancid marsh]

Belize can be helped.

[grand notch]

#questions how to apply for Pubg partner title

[spring zephyr]

@grand notch The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.

[storm flume]

You can contact the customer service via the game settings, @rancid marsh. Refer to subpoint 5.3 in #faq for further instructions.

[mighty plover]

i hope Livik map is with 100 players not 50.. We understand that is 2x2 smaller than Sanhok but all map is covered by cities around and 100 players can easily loot up.

[grand notch]

@spring zephyr Actually iam a Pubg mobile content creator ..My Channel name is GameStar Sobhan..I have 150000 subscribers..Can I get Pubg partner title

[steady jetty]

Please help me, my account pubg mobile is just banned
I have scrin!!!

[spring zephyr]

@mighty plover You can give your feedbacks in the #old channel.

[rancid marsh]

I wrote to a company but they are going to him

[spring zephyr]

@grand notch The community team decides that, you can't apply for it.

[polar marsh]

@deft shore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steady jetty]

Help my account pubg mobile is just banned please help!
I have scrin!

[night cloak]

Hello, I am using gfx tool. I wonder if my phone is used.

[storm flume]

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[steady jetty]

Its account is banned

[polar marsh]

@steady jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@cunning oasis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rancid marsh]

I lost my account by linking and i wrote customer service and it became 10 days ago they replied

[spring zephyr]

@rancid marsh Contact them again, only they can help you with this.

[onyx cairn]

Check the pinned messages in this channel, @grand notch

[grand notch]

@spring zephyr How I can join in content creators

[spring zephyr]

@soft hull Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[grand notch]

@spring zephyr How to join in content creators

[spring zephyr]

@grand notch You mean the PUBGM VIP role?

[storm flume]

Please refer to subpoint 6.1 in #faq for further information, @grand notch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[grand notch]

@spring zephyr what is Pubgm VIP role

[steep swan]

Server downs in pakistan can we play with vpn bcz pakistan downs pubgm servers in pakistan.

[spring zephyr]

@steep swan Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[elfin canopy]

#questions message

@grand notch

[rancid marsh]

I lost my account by linking and i wrote customer service

[storm flume]

If you have encountered an issue with the account unlinking feature, @rancid marsh, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[weak pebble]

From.last 3 days om getting so many cheaters in games please report abt this

[polar marsh]

@steep swan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pulsar oyster]

When India bonus challenge back again

[spring zephyr]

@pulsar oyster Hopefully soon.

[glossy sable]

Soon™️

[night cloak]

how to redeem silver frags in kr version 😢 searched full google ,youtube

[storm flume]

Hello, @weak pebble!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

didnt got it 😭 someone say pls :/

[pulsar oyster]

@spring zephyr any date

[glossy sable]

@night cloak

The KRJP version does not have a Discord server, @night cloak. You are of course free of discussing about it in #pubg-mobile, but we do not provide support for it. The only way is the in-game Customer Service.

[slow elm]

Please fix Australia ping 😡😡

[spring zephyr]

@pulsar oyster No, but soon.

[night cloak]

i mean silver frags bud

not dc server 👀

[slow elm]

Getting 300+ everytime

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[spring zephyr]

@night cloak ^

[pulsar oyster]

Apporx date @spring zephyr

[slow elm]

Have to buy paid vpn to get good ping. That’s not fair

[spring zephyr]

@pulsar oyster No ETA as of now.

@slow elm Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[slow elm]

Lol

Every pmco player playing from Australia uses VPN

Makes your ping from 300+ to 120-150

[glossy sable]

We do not recommend using VPN. Use it at your own risk.

[slow elm]

Why not fix the ping then?

[glossy sable]

You can not "fix" ping. Australia is farther from the Asia servers, so the ping is higher. Simple physics.

[slow elm]

But it was good before

We always used to get 100-120 few weeks ago

Even while playing pmco staff told VPN is ok , but now only paid vpn works, free vpn don’t do anything

Not fair

[glossy sable]

Let me say it once again:
We do not recommend using VPN.
Which means, complaining about VPN usage to us is useless.

[latent plover]

Hello

I want to know if we still access PUBG mobile after getting ban in our country will our account gets bans as one of our 4G operator is still not banned pubgm

[agile hollow]

@glossy sable i am from Georgia and my ping go from 30 to 900 so i guess thats not location just server have 💩 stability and noond care

[spring zephyr]

@latent plover Your PUBGM account will not get banned for that.

[glossy sable]

The closest server to you is based in Frankfurt, Germany.

[agile hollow]

So basically u answer to player, play with this impossiblr ping, or get banned due to using VPN on your own risk 😂 cute support 🔥

[glossy sable]

I did not say get banned, I said that we do not recommend using VPN.

@latent plover:

1. Pakistan banned PUBG, not PUBG MOBILE.
2. There is nothing we can do about a government ban.

[latent plover]

A talk ? To find solution

[clear ocean]

@glossy sable i have a wierd bug where i cannot use voice chat

[glossy sable]

Have you ever had a "talk" with government people?

[agile hollow]

I dont get it, when game have “global” status it should br smoothy for every region.

[glossy sable]

Devs are aware and on it, @clear ocean.

[clear ocean]

Ohh thank god devs are aware of something

[clear ocean]

This happened today right?

[glossy sable]

It is available for every region, @agile hollow. But we can not have servers in each and every country. Even if we did, it would still not be enough to have the same exact low ping for everyone.
That is an utopia.

[feral knoll]

@night cloak in shop

[glossy sable]

They answered you already, @long saddle.

[willow whale]

my ping is high what can i do?

[glossy sable]

It will be back soon.

[clear ocean]

@glossy sable any eta for the fix of voice chat and if it happened today only?

[glossy sable]

Soon™️

[agile hollow]

Then the “global” status is another lie of the pubg 💃🏻🕺🏽

[long saddle]

They didn't mention date

[clear ocean]

😂TM

[willow whale]

anyone?

[long saddle]

@glossy sable they didn't mention date

[clear ocean]

anyone else facing issue of voicechat not working?

[agile hollow]

Yes

[autumn ivy]

@glossy sable Pakistan banned pubg pc not pubg mobile?

[glossy sable]

Nope, @agile hollow.

I said soon 3 times, @long saddle.

[agile hollow]

I reported this bug like 2 week ago, but still sometimes cant hear teammates

[glossy sable]

I did not see them mention "MOBILE" once, @autumn ivy. ||Or the government is nub. :)||

[clear ocean]

@agile hollow no bro today i am not able to use vc at all

[glossy sable]

Please move to a discussion channel if you do not require support, @agile hollow.

[autumn ivy]

I cannot play pubgm tho whenever I start a classic match it just stays on loading screen and doesn't let me play a match, training works tho

[glossy sable]

Are you in Pakistan?

[autumn ivy]

Yes.

[elfin canopy]

@clear ocean hey, could you explain the VC bug you've been facing?

May I know your region?

[glossy sable]

It seems it is more of an ISP thing about PUBG MOBILE in Pakistan. We have no information at the moment.

[clear ocean]

It just doesn’t work although it worked when i used vpn for my own country’s> May I know your region?
@elfin canopy

[autumn ivy]

Hm... Okay.

[clear ocean]

May I know your region?
@elfin canopy india

[elfin canopy]

How long you've been facing this issue?

[clear ocean]

Today only

it just doesn’t work and my internet is also fast 100mbps

[elfin canopy]

Please write about it in #old with details, @clear ocean.

[clear ocean]

You can just send it to devs that voice chat not working

[copper bison]

@glossy sable they banned PUBG-M too, one of our telecom still working but all of others we were using VPNs but now we heard it’s illegal to use them otherwise we will got permanent ban on our Id’s. So any suggestions, or we have to wait ?

[clear ocean]

Its not even that bug that u leave lobby and join back its fixed its permanent i even reinstalled the gam> Please write about it in #old with details, @clear ocean.
@elfin canopy

@glossy sable they banned PUBG-M too, one of our telecom still working but all of others we were using VPNs but now we heard it’s illegal to use them otherwise we will got permanent ban on our Id’s. So any suggestions, or we have to wait ?
@copper bison its a temporary ban yes?

[glossy sable]

We do not recommend using VPN, use it at your own risk, @copper bison. Can you show me where they said they banned PUBG MOBILE?

[elfin canopy]

@clear ocean, That's why I asked you to post about it in #old with details, the Tencent staff reads that channel on regular basis.

[meager mural]

what phone can get the graphic option High?

[copper bison]

@copper bison its a temporary ban yes?
@clear ocean Yes

[clear ocean]

@clear ocean, That's why I asked you to post about it in #old with details, the Tencent staff reads that channel on regular basis.
@elfin canopy Did it

[elfin canopy]

Thank you!

[ocean arch]

@glossy sable here

[copper bison]

@glossy sable that was the notice we got last night, and after that we are not able to connect to servers to play the game

[night cloak]

Patch notes for 19.0 ?

[loud trellis]

Can someone help me please I lost my account by unlinking Facebook

[storm flume]

If you have encountered an issue with the account unlinking feature, @loud trellis, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[river flicker]

When bonus challenge will come again?

[night cloak]

@night cloak it will be Available for you soon, keep an eye on #news

[ocean arch]

@river flicker hopefully it will return soon no exact date

[loud trellis]

@night cloak i did everything please help Nadeko not responding

[night cloak]

Only in-game customer service could help you with this issue @loud trellis

[river flicker]

@ocean arch thank you

[loud trellis]

Is not working

[river flicker]

@night cloak thank you

[loud trellis]

I spent alot of money on it and its gone

[night cloak]

And we Discord staff's aren't related to in game customer service@loud trellis you'll get it only if you have provided them with right informations

[loud trellis]

Are these right

[night cloak]

Yep

You can contact them again

[loud trellis]

I did nothing

[night cloak]

After 30 days

[loud trellis]

My friend contacted nadeko and he gotted back

In 2 days

Why me

He is not responding

[glossy sable]

Nowhere have I seen the word MOBILE, @copper bison and @ocean arch. PUBG is a PC, console and Stadia game. PUBG MOBILE is a standalone mobile game.

[ocean arch]

@glossy sable they blocked all four version pubg PC pubg PC lite pubg mobile pubg mobile lite

[glossy sable]

Well, your government isn't very clear in their announcements.

[ocean arch]

@glossy sable yeah they asked for public opinion till 10 July.They will do a meeting and decide their final decision

[glossy sable]

Alrighty.

[slow elm]

What will be the solution to fix ping for Oceania Pacific Region

[spring zephyr]

@slow elm Request for a Oceania server in #old and hope that they would add it soon.

[grand notch]

#questions
Team Pubg,
please check my YouTube channel GAMESTAR SOBHAN.. Iam a content creator.. please recognise me as a content creator...

[storm flume]

Please refer to subpoint 6.1 in #faq for further information, @grand notch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@heavy forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clear ocean]

@glossy sable any update on vc problem fix that's happening today where it says please wait in lobby

[glossy sable]

I mean, you have literally been answered like 3 hours ago?

[clear ocean]

Yes u did answer but I am getting impatient I want to play with my friends

[night cloak]

when patch notes is available for upcoming update 19.0 ( 7 July )@glossy sable

[ocean arch]

@night cloak check # nees

News#

[glossy sable]

Soon™️

[calm onyx]

Cheater report

[glossy sable]

You can check this link occasionally, @night cloak.
https://www.pubgmobile.com/en-US/news.shtml

[storm flume]

Hello, @calm onyx!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[glossy sable]

You know we are humans, not bots that answer to keywords, right?

[calm onyx]

I needed the link, I know the bot will reply to that with the link

[polar marsh]

@green lotus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[amber cedar]

When bonus challenge redeem section will be open again ?

[glossy sable]

The bot is triggered by a human sending a command, @calm onyx.

Soon™️

[amber cedar]

Any expected date@glossy sable

[calm onyx]

So you triggered the bot? Not my message with keyword?

[amber cedar]

Can i expect till new season ?

[ocean arch]

@amber cedar no confirm date

[glossy sable]

No, I sent a command so the bot mentions you with that message, @calm onyx.

[daring blaze]

10/15 minutes before ı am playing for this achievement but now ım playing in evo achievement doesn't working ı need help

[calm onyx]

@glossy sable oops 😬 sorry i didnt know that, thought it get triggered with key words

[glossy sable]

No worries.

[daring blaze]

can u help me pls

franckcastle can u help me please

ı can't completing evo achievement

[calm onyx]

@daring blaze there is daily limit for it, try completing it tomorrow

[heady falcon]

@glossy sable how much do kills affect points

[daring blaze]

how much plays daily limit

[night cloak]

Not sure what's the limit @daring blaze

[ocean arch]

@heady falcon all things matter your kills your rank how much health you restored how much much did you support your teammates how much damage you delt

[drifting pivot]

I need HElp i linked with my mail and now i can t access my Account of PUBg

[grand zinc]

Why weekly reports keeps on loading

[loud trellis]

Where can i find NaDeKo

[grand zinc]

Can someone answer this> Why weekly reports keeps on loading

[feral knoll]

@loud trellis i think you can ask in #discord

@grand zinc loading?!

[grand zinc]

Yea

[feral knoll]

what do you mean

[little wedge]

when is the falcon event back?

[cursive parrot]

When is the bound challenge will open again

[heady falcon]

@ocean arch bruh i know that im saying what specific points do kills give

[feral knoll]

@grand zinc did you tried routine repair and another network ?

@cursive parrot no information about that.

[grand zinc]

Tried everything

[cursive parrot]

Two days ago I changed the vpn to Libya... It was open...but yesterday I had to change to honk kong

[feral knoll]

@grand zinc send it to #old with your region and device

[cursive parrot]

Today nothing works

[night cloak]

we don't recommend using VPN@cursive parrot

[grand zinc]

What is this pubg

[cursive parrot]

Why

[night cloak]

@grand zinc > post it in #old with your region

[grand zinc]

Lol alr sent it

[cursive parrot]

The game will not work without vpn in my place

[grand zinc]

Still not solved

[night cloak]

They'll take a look on it

[grand zinc]

@cursive parrot Pakistan?

[cursive parrot]

N0

[abstract nexus]

My weekly report is not opening

[polar marsh]

@fast night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@spring fulcrum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@charred vortex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rancid marsh]

I lost my account after unlinking to my social media account and I can't access

[polar marsh]

@tiny lark:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glass kelp]

Why it is not opening up?

[white siren]

what about the issue of temporary ban on PUBG in PAKISTAN?

[ocean arch]

@white siren wait till 10 july

@glass kelp bonus challenge is currently unavailable

[night cloak]

stop being dumb, it isn’t an issue from pubg, PTA blocked the servers @white siren

[rancid marsh]

I lost my account after unlinking to my social media account and I can't access

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @night cloak:

:white_small_square: http://bit.ly/37Lgfbm

[night cloak]

Can we use seagm to purchase uc?

[ocean arch]

@night cloak we advise to buy from ingame option

[night cloak]

We only recommended https://www.pubgmobile.com/pay and in-game method to make a purchase @night cloak

is vpn allow in pubg ? bcoz currently In pakistan PTA Blocked pubg servers

[quasi crescent]

My internet is good and ping is low then why I'm getting high ping most of the matches I play in 200+ ping any fix please I can't play ;(

[daring hedge]

I have a problem that someone else hacked my facebook account and logged in to my pubg account... later i recovered my facebook account and logged facebook out of all the devices.. but still that guy can access my account and he is taking away all the uc from my account.. and I don’t know who that guy is too.. please help me out by logging my account from his mobile...

[night cloak]

is vpn allow in pubg ? bcoz currently In pakistan , PTA Blocked pubg servers <@&481161015728406538>

[glossy sable]

Please do not mention the Moderator unless there is an emergency. Next time is a mute.

We do not recommend using VPN.

[quasi crescent]

Help

[abstract swan]

I have facing server reconnect problem whenever i started the match
Sometime it takes me to login page and told to login again@glossy sable @polar marsh

[ocean arch]

@abstract swan which country?

[abstract swan]

India@ocean arch

[ocean arch]

@abstract swan Try using different network d

[quasi crescent]

@ocean arch help bro ;(

[abstract swan]

There is no fault with my network
My wifi is working perfectly@ocean arch

[slender tendon]

Y is the registration page for pmco unavailable?

[quasi crescent]

@abstract swan bro my issue is same see my SS above

[ocean arch]

@quasi crescent are you also from India?

[quasi crescent]

Yes @ocean arch

[abstract swan]

I have also the 200mbps plan of connectivity@quasi crescent @ocean arch

[night cloak]

@spring void hi how can i login to vietnam server ?

[quasi crescent]

See this

[abstract swan]

But still getting high ping or server reconnect during playing@abstract swan

[quasi crescent]

@abstract swan same 200ping

[ocean arch]

@abstract swan @quasi crescent report the issue ingame customer service or you can also use # feedback bugs so that the team can have a look

[abstract swan]

This ping issue started from last 2 to 3 days@ocean arch

@ocean arch okh

[quasi crescent]

@abstract swan facing from 1 week

@ocean arch ohk bro

[night cloak]

is there no moderator who can answer me back ?

[normal fulcrum]

@night cloak Hey, what's the issue?

[night cloak]

I want to switch to Vietnam server

[normal fulcrum]

@abstract swan @quasi crescent If you're not having network issues and still facing high ping in-game, contact your ISP and ask them to reconfigure your dns

[fathom iris]

Hello . I need to know when is pmco going to start . Any idea ✋✋✋

[night cloak]

my account is in vietnam version but i can't login what ı need to for login ?

[normal fulcrum]

@night cloak Download Vietnam version. But once you log in to Vietnam version, you can never return to Global version with same account. And no account data will be transferred from Vietnam to Global, or vice versa

@fathom iris #pmco

[night cloak]

Yes ı know my account hacked and he login vietnam version now ı cant login

How can ı download Vietnam version?

[normal fulcrum]

Google it

[night cloak]

Okay thank you

[ocean arch]

You cannot promote your channel here

[lean pier]

Ok bro sorry.

[gritty harness]

@normal fulcrum I need help

[night cloak]

@normal fulcrum is it valid for ios ?

[gritty harness]

I cant hear my teamates voice ingame it was working fine till yesterday but today when I played my VC completely stoped working I cant hear them and they cant hear me.

I repaired the client restarted the game and my phone .

What shall I do now.

Device - iOS

[normal fulcrum]

No idea @night cloak. @storm willow might know

[gritty harness]

@normal fulcrum

[polar marsh]

@foggy pilot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

Device is not iOS. Tell me which device are you playing on. And please don't say iOS

[gritty harness]

Ok my Device is iPhone 8

[unreal lintel]

i need to report these player i.e. 5909483662 and ​5541069334 and also that clan i have proof of that guys @normal fulcrum

[storm willow]

@night cloak whats the issue ?

[storm flume]

Hello, @unreal lintel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[gritty harness]

I cant hear my teamates voice ingame it was working fine till yesterday but today when I played my VC completely stoped working I cant hear them and they cant hear me.

I repaired the client restarted the game and my phone .

What shall I do now.

Device - iPhone 8

[normal fulcrum]

@gritty harness Thanks for the info. We'll forward it

[storm willow]

@night cloak create vietnamese apple Id and use that on appstore.

[gritty harness]

Till then what do I do ?

Is there any solution you guys are aware of

@gritty harness Thanks for the info. We'll forward it
@normal fulcrum ??

[normal fulcrum]

Well you can leave the lobby and join again and it should fix the mic glitch

[gritty harness]

Yea I have tried that multiple times

Never encountered such an issue before

[normal fulcrum]

If there are more than 1 friend im the lobby, ask everyone to leave and create a new lobby

[gritty harness]

Did not fix the problem

[night cloak]

@storm willow thanks ı will try

[storm willow]

@night cloak yw

[fathom iris]

Hello guys do anyone has idea About when is PMCO tournament going to start ✋✋✋✋

[normal fulcrum]

@fathom iris Already told you to use #pmco

@gritty harness Ok maybe that doesn't work on Apple devices. Anyway, thanks flr the info. We'll forward it

[gritty harness]

@gritty harness Ok maybe that doesn't work on Apple devices. Anyway, thanks flr the info. We'll forward it
@normal fulcrum It used to work before but now all of a sudden it doesnt

[normal fulcrum]

Understood

[raw edge]

Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @raw edge. Remember to read through #faq before asking questions in the support channels.

Please do not use any other language aside from English in this channel, @limpid latch. Refer to #613267301243944960 for language channels.

[quasi crescent]

@normal fulcrum bro I use mobile data no wifi

[normal fulcrum]

So contact your carrier provider and ask them to fix it

[limpid latch]

Sorry

[hybrid zephyr]

Hi

[normal fulcrum]

@limpid latch Regarding your question, read pinned message

[polar marsh]

@lament totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quasi crescent]

@normal fulcrum bro it's not internet issue se my ping and speed

[normal fulcrum]

I'm not saying it's the issue with your internet

Just ask them to fix your dns

[quasi crescent]

Ohk

[raw edge]

@normal fulcrum how to get pubg partner Title in Pubg mobile

[storm flume]

Please refer to this channel's pinned messages for further information, @raw edge:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[normal fulcrum]

@hybrid zephyr ???

[hybrid zephyr]

What

[normal fulcrum]

Are you cheat
@hybrid zephyr ???

[hybrid zephyr]

No

[normal fulcrum]

Move to #chat if you don't need any support

[raw edge]

@normal fulcrum hey bro

[normal fulcrum]

Yes?

[raw edge]

Pubg partner Title Can you tell me something about it@normal fulcrum

[normal fulcrum]

Read pinned message @raw edge

[raw edge]

@normal fulcrum thanks buddy

[polar marsh]

@plucky iron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[random burrow]

My pubg was linked with twitter

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @random burrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

I challenge u to banned me this my ID : 5531309895
@plucky iron What do you mean?

[polar marsh]

@plucky iron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[random burrow]

No my question is not answered

[storm flume]

Hello, @plucky iron!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[random burrow]

Please help me ?? My pubg account was linked with twitter and my twitter account has been suspened pls help me

[short kite]

Ping problem

[spring zephyr]

@random burrow Please read #faq 2.8

[plucky iron]

Failed system

[normal fulcrum]

@plucky iron Avoid spamming

[plucky iron]

Hackers in everywhere and no solution

[main garden]

I need help from one of mod

[normal fulcrum]

Try reporting them with proof instead of abusing the game @plucky iron

[main garden]

Me was connect a e-mail link in my account i connect the same gmail so it disconnect the google account from my account
Now way to chang the google account

?

[normal fulcrum]

@main garden Once linked, account cannot be replaced

[icy harbor]

Does anyone knows about bonus challenge....it's saying...coming soon....

[normal fulcrum]

With proof @plucky iron

[polar marsh]

@plucky iron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[main garden]

@main garden Once linked, account cannot be replaced
@normal fulcrum i linked the same google accont
Can you help to talk to the sapport

[normal fulcrum]

You can do that@plucky iron

[night cloak]

PuBg Is A cOpY oF fOrTnItE

[normal fulcrum]

@main garden Read #faq 2.8

@night cloak Thanks for the info. Is there any help you need?

[plucky iron]

@normal fulcrum but when i report from the game nothing change

[normal fulcrum]

@night cloak Don't spamm or you'll be muted

[main garden]

@main garden Read #faq 2.8
@normal fulcrum i make all . It dont make thinge

[normal fulcrum]

Try again @main garden

[plucky iron]

@normal fulcrum ???

[night cloak]

@normal fulcrum 2 messege is not spam

[spring zephyr]

@night cloak Move to a discussion channel if you don't need any support.

[main garden]

Try again @main garden
@normal fulcrum
Try to what

[normal fulcrum]

@plucky iron Trying reporting using below method

[storm flume]

Hello, @plucky iron!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[normal fulcrum]

@main garden Try again to contact social media support

[plucky iron]

@normal fulcrum thx

[dusky swan]

Hey

[plucky iron]

@normal fulcrum are u Chinese?

[dusky swan]

I can't download maps.

[normal fulcrum]

@normal fulcrum 2 messege is not spam
@night cloak Talking unrelated things in support channel is spam. Do it again and you'll be muted

[dusky swan]

I want to help, please.

[normal fulcrum]

@normal fulcrum are u Chinese?
@plucky iron Does that matter?

[plucky iron]

@normal fulcrum yes

[dusky swan]

The tournament is coming.

[main garden]

@main garden Try again to contact social media support
@normal fulcrum my face book was haked and only way to open me account it by google .when i link a e-mail i put the same google account .so google account desaper

[normal fulcrum]

@normal fulcrum yes
@plucky iron It doesn't for me

[dusky swan]

And I can't download maps.

[normal fulcrum]

@dusky swan Device?

[plucky iron]

@normal fulcrum but for me matter you here to answer us

[dusky swan]

Huawei p30 pro@normal fulcrum

[normal fulcrum]

Have you tried reinstalling the game?

[amber cedar]

@plucky iron dont mind but he is not here to answer about himself.

[plucky iron]

@amber cedar am i talk with u

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[dusky swan]

@normal fulcrum yes

[main garden]

@normal fulcrum my face book was haked and only way to open me account it by google .when i link a e-mail i put the same google account .so google account desaper
@main garden
Hey

[dusky swan]

I reinstalled the game four times, and it's useless.

[normal fulcrum]

@main garden You're saying something impossible. Share a screenshot of your profile showing that Google account is removed

@dusky swan How much internal space is available in your device?

[plucky iron]

@normal fulcrum Failed system and failed game

[storm flume]

Please refer to subpoint 4.12 in #faq for further information, @dusky swan. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[main garden]

@main garden You're saying something impossible. Share a screenshot of your profile showing that Google account is removed
@normal fulcrum
It not remove it

[dusky swan]

@normal fulcrum About 148g

[normal fulcrum]

Hmm interesting, do you get any error while downloading the maps @dusky swan?

@main garden I can still see Google Play Games is connected

[main garden]

@main garden I can still see Google Play Games is connected
@normal fulcrum
Yeb . Put no account connected

[dusky swan]

@normal fulcrum

[plucky iron]

@normal fulcrum small Chinese

[normal fulcrum]

Idk what you're talking about @main garden. It shows that account is connected. What is the exact issue

[main garden]

Yes its shown it connected put it doesnt connected

[dusky swan]

Please, I need to help.

[normal fulcrum]

@dusky swan Thanks for the detail. I'll forward this to community team so they can have a look amd fix it. Meanwhile, you can download maps through #faq 4.12

[dusky swan]

I need to download maps.

[main garden]

Yes its shown it connected put it doesnt connected
@main garden
.

[normal fulcrum]

@dusky swan You download it manually. Read sub-point 4.12 in #faq

@main garden So you can't log in through play games?

[dusky swan]

@normal fulcrum Is there Arab support?

[main garden]

@main garden So you can't log in through play games?
@normal fulcrum
Yes. I can open only by e-mail linked

[dusky swan]

@normal fulcrum Because I don't really understand what you're saying.

[normal fulcrum]

@dusky swan Yes there is. You can join your regional channel through #613267301243944960

And you mind providing your character ID @dusky swan?

@main garden Any error message?

[main garden]

No. Put when i open by the google account i get to new acc

It doesnt open my acc

[night cloak]

can someone from vietnam help me ?

[normal fulcrum]

@night cloak We don't provide support for any version other than Global

@main garden So it's creating a new Pubg ID?

[main garden]

@main garden So it's creating a new Pubg ID?
@normal fulcrum
Yes

[night cloak]

@normal fulcrum i can't create vietnam apple id

[normal fulcrum]

@night cloak Ask @storm willow. Maybe he can help

[night cloak]

@normal fulcrum bro my friend also facing same issue

[normal fulcrum]

@main garden Weird. I think it's best to contact CS in-game

[night cloak]

Okay

[dusky swan]

@normal fulcrum 5520950861

This my ID

[main garden]

How ?

[normal fulcrum]

@dusky swan Thanks

[storm flume]

You can contact the customer service via the game settings, @main garden. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

When my friend tried to link his account with Facebook and when logged in back with Google account it created new account

[dusky swan]

@normal fulcrum I wrote the Arab support but unfortunately the Arab support is a failure

@normal fulcrum There's no answer.

[normal fulcrum]

Sorry about that @dusky swan. Read #faq 4.12 for details on how to download map manually

[dusky swan]

@normal fulcrum

@normal fulcrum I can't copy the text to translate it.

[fast night]

Pubg is b×n in Pakistan

Can we use vpn

[normal fulcrum]

@dusky swan Download Google Translate app and try it

[main garden]

@main garden Weird. I think it's best to contact CS in-game
@normal fulcrum
What i say to it

[normal fulcrum]

Explain the issue properly @main garden

[night cloak]

@fast night vpn usage is not recomended ..use it for u r own risk !

[storm flume]

Please do not use any other language aside from English in this channel, @chilly steeple. Refer to #613267301243944960 for language channels.

[fast night]

@night cloak bro maximum b×n ?

[gritty glade]

When India bonus challenge will Open?

[main garden]

Explain the issue properly @main garden
@normal fulcrum
Okay

[dusky swan]

@normal fulcrum This?

[normal fulcrum]

@dusky swan Crop the photo. Use Google Translate app to translate the screenshot image

[dusky swan]

Ok bro

[fast night]

So there is no way to play pubg in pak ?

[quasi crescent]

@normal fulcrum bro I have talked to ISP and done fixing DNS still facing high ping issues

It's game issue

[fast night]

@normal fulcrum change of dns is safe or not for pubg

[sand path]

Is the problem same on data?@quasi crescent

[ocean arch]

@fast night wait till 10 July

[main garden]

What shoud i do ?

[normal fulcrum]

@quasi crescent Region?

@main garden Don't select account recovery. Select account bug and them let them know the issue you're facing

[main garden]

@main garden say you agree.
@sand path
My acc information lost or not ?

[sand path]

Please listen to Alucard

[normal fulcrum]

Just select account bug reports, when it asks for more info, tell them how the game is creating a new account after using the email link feature

[main garden]

Just select account bug reports, when it asks for more info, tell them how the game is creating a new account after using the email link feature
@normal fulcrum
Okay

[dusky swan]

@normal fulcrum How to carry maps

I get it all, but where do I carry the maps?

manually

[spring zephyr]

@dusky swan 2. Move the relevant map file(s) to the internal storage - Android - data - com.tencent.ig - files - UE4Game - ShadowTrackerExtra - ShadowTrackerExtra - Saved - Paks.

[dusky swan]

@spring zephyr I understand how to move it.

But where do I get the maps?

Are there download links?

[magic spade]

@somber solstice please it’s important):

[spring zephyr]

@dusky swan
You can find the download link in #faq 4.12

[dusky swan]

@spring zephyr You didn't find any download link.

@spring zephyr You can give me.

[spring zephyr]

@dusky swan Here
https://drive.google.com/folderview?id=1-3NKxcGAKXGEy_YmpKBkbJfNcs_dGgQa

[night cloak]

Why i meet in aolmost every game and pne cheeter???

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[dusky swan]

@spring zephyr Thank you so mutch

[main garden]

Just select account bug reports, when it asks for more info, tell them how the game is creating a new account after using the email link feature
@normal fulcrum
It dont make any thing

[toxic yarrow]

Theres a serious issue in my game i am playing from one plus 7t and today in the morning i got mic glitch problem i thought it was normal glitch and will be fixed after restart but it didnt fixed i tried evey posible way of fixing it repair,reboot phone,re isntall , several restart , clear cache , clear data but i am not able to fix it niether i can hear voice of teammater nor they can hear me my phone is also working perfecyly fine and my mic and speaker is also ok

[sour monolith]

I have same mic bug since morning it's not going I did everything but no solution

[main garden]

@normal fulcrum
It dont make any thing
@main garden
Plz help

[toxic yarrow]

@sour monolith Same from morning mic glitch
Device - one plus 7t
Restart,repair,reboot,re install everything done
Not fixed yet

[spring zephyr]

@toxic yarrow @sour monolith Please do report it in #old with detailed info.
It would be better if you will provide these info to -

▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[sour monolith]

I tried to msg but slowmode slows me 5 hours☹️

[spring zephyr]

@sour monolith Edit your last message and put it into it.

[sour monolith]

Ok

[toxic yarrow]

@spring zephyr

• 510188932 Id
• One plus 7t
• region India
• Wifi
  Already filled the form too 😣

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @jade nest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

@jade nest You are on emu?

[storm flume]

You can now access #emulator-chat and #emulator-support, @jade nest. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@jade nest Ask in #emulator-support and don't use the word banned. It mutes you.

[eternal arrow]

When will next crew challenge start?

[ionic drum]

Hi @spring zephyr

[craggy blade]

@eternal arrow No date available. It's better to check the crew tab regularly.

[ionic drum]

I have issue in game of uc

Hello

[short eagle]

yes?

[lavish hinge]

is using vpn legal?

[craggy blade]

@lavish hinge Read #faq 3.20

[lavish hinge]

TY

[craggy blade]

Welcome :)

[loud garden]

Any date about unlock of bonus challenge??

[mystic oracle]

There is a hacker inside my account and everything that I wake up from is noticed. I notice a change in the account. I knew that the hacker entered from the email. How stupid to link the email from my account?

[long trellis]

Any idea about pubg mobile. Unban or not??

[mystic oracle]

Hello

??

[night cloak]

Can we host paid custom tournaments on our server? Do we need to take permission for this?

@normal fulcrum my pubg mobile e-mail is invalid in Vietnam?

[normal fulcrum]

@night cloak Email?

Use social media account

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @mystic oracle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Hi

[eager grove]

Hello. Help me please. My problem yes

[night cloak]

Can i talk with th support

I try login with gamecenter but but not logged in and there no have login with e mail

And Facebook account hacked

Ahh god help me

[eager grove]

I can't get into my own account.I forgot my password. There's code retrieval. I'm stepping on it. But I don't get the code. Please help me

[polar marsh]

@gaunt flare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[eager grove]

@polar marsh Help me

[small veldt]

Why did this happen ?

[night cloak]

@eager grove contact that social media platform, refer #faq 2.8

[west rock]

By when bonus challenge will be back? It is showing coming soon for now. I have several points there which are still to be redeemed

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@west rock No information about that, Soon™️

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

When the bonus challenge will come

I have check now it was showing comming soon why

I have so many points

No information about that, Soon™️

The points will stay with mw

Me

@spring zephyr ^^

When india bonus challenge coming back?

Yes when it come back

@night cloak i have 7700 point on it

I have 3400

I am playing to buy rp this season

@night cloakoooo

But bonus challenge comming soon kela

@night cloak please reply

This season uaz or dacia skin will come in rp and m416

[ocean arch]

@night cloak hopefully it will return soon no confirm date

[night cloak]

Soon and we dont have more information about that atm

[ocean arch]

@night cloak use # feedback bugs

[night cloak]

I cant buy this season 😫 😫

@night cloak and what about weekly report not opening

you may report that in #old with the region

@night cloaki reported but no response

[ocean arch]

@night cloak they are all connected hopefully they all will return soon

[night cloak]

Before season 14 it will come

[sweet cedar]

Is the game already compatible

[night cloak]

the channel is meant to report bugs and share feedbacks and is read by the community team @night cloak

@night cloakok

[spare pond]

Also Hey Am Not Getting Players Name In Spectators List Please Help

[night cloak]

@spare pond it is done intentionally in the update v0.18.0, you can give a feedback about that in #old

[spare pond]

Ok thanks

[night cloak]

@night cloak the update will release on 7th July and the current season will end on 12th, so most probably after a day or two.

@night cloak if you get any information about bonus challenge please tell me

Because if it will come i will buy rp first time

sure will do, also better to key an eye on the game page

[spare pond]

Hey I played game for 2-3 hours and it's notifying me you played for 2 hours , am a new player tho

[night cloak]

Ok bye

@spare pond that's a health reminder.

[spare pond]

Why!?

[night cloak]

@warm mural wrong place to advertise the custom game details, use #matches.

[spare pond]

I really liked @night cloak you explained everything in a good way i rated pubg 5 stars

[ocean arch]

@spare pond for player health too much continuou use of phone is not good for your health

[spare pond]

@ocean arch ok

[night cloak]

@spare pond Thank you 🙂

I have only one question

That the points i have

Points will with me or start from 0

[ocean arch]

@night cloak if you asking about bonus challenge then 99% chance you will have your points when it returns

[night cloak]

Why not 100%

[ocean arch]

1 % is my insurance

[night cloak]

bonus challenge will return

[latent plover]

Can I use vpn

[spring zephyr]

@night cloak Yes, it will stay.

[ocean arch]

@latent plover using vpn is not recommend

[latent plover]

Just for entering in match then off ?

[ocean arch]

@latent plover still pubg hasn't officially allowed the use of vpn so do it on your own risk

[night cloak]

@spring zephyr why bonus challenge is showing comming soon

New thing will come or

[spring zephyr]

@night cloak It will be back soon.

New thing will come or
@night cloak No, info about this.

[night cloak]

Ok

hello is it poasibke that u get ur acckunr bannes for.vpn.?

@night cloak Using VPN is not recommended, you can use it on your own risk.

@night cloak hnn thanks for your answer but thats not really answering my question, did pubg say its forbidden

you can contact the in game customer service for further information.

[gritty harness]

I need HELP

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gritty harness. Remember to read through #faq before asking questions in the support channels.

[gritty harness]

I cant hear my teamates voice ingame it was working fine till yesterday but today when I played my VC completely stoped working I cant hear them and they cant hear me.

I repaired the client restarted the game and my phone , reinstalled the game .

What shall I do now.

Device - iPhone 8

[tiny thistle]

This dude is TeamMH up in solo match

Teaming Up

[cyan citrus]

@tiny thistle report in-game

[spice garden]

Hello, if there is any other way to contact pubg team as slowly Hacker is trying to gain Full access of my account and I don't want to lose my account which has rewards worth 10,000+ UC please help

[tiny thistle]

I did already god knows why he is not yet banned

[ocean arch]

@gritty harness try repairing your game if problem still continues use #feedback bugs

[chilly marsh]

Is teaming up not allowed?

[ocean arch]

@chilly marsh no

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @spice garden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Bonus challenge

[chilly marsh]

@tiny thistle Thanks. Btw i don’t see any problem here. Also why pubg don’t state this rules?

[night cloak]

@chilly marsh > https://discordapp.com/channels/393088095840370689/481197473403240451/710698468951326732

[gritty harness]

😕

@gritty harness try repairing your game if problem still continues use #feedback bugs
@NightFury#3753 I did

[tiny thistle]

@chilly marsh play bonus challenge in solo and tell me ,your welcome

[spice garden]

@ocean arch if you could help me as the Hacker has removed my friends which I found in-game

[ocean arch]

@spice garden do you have access to your account?

[night cloak]

@gritty harness post that in #old with details of your ID, Device, region and the network you use (WiFi/Mobile date)

[gritty harness]

okay

[spice garden]

Yes I have but he has linked one of his email with my account

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @spice garden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[gritty harness]

@spare jay Could me remove the timelimit on the channel

[spice garden]

I have done #faq 2.5 but hacker again linked as he was not logged out

[gritty harness]

Its a 6 hour wait @night cloak

[night cloak]

@gritty harness you can edit the Previous message

[latent plover]

Pubgm is been bn in Pakistan but only Asia and Europe and middle east server American server are working why this ?

[ocean arch]

@spice garden use in game customer service securing your account is your own responsibility never give your personal information to any one or any website

[gritty harness]

@night cloak Please this needs to fixed ASAP there are tourneys which I cant miss

[night cloak]

they'll be fixing this issue soon

[ocean arch]

@latent plover They blocked your country server so maybe that's why

[gritty harness]

they'll be fixing this issue soon
@night cloak I hope so

[latent plover]

Is there any way we can access game ?

[mighty dock]

@night cloak can u help me how to get Pubg Partner on pubg ?

[latent plover]

Without vpn

[mighty dock]

if u are a big streamer and youtuber

[night cloak]

@mighty dock check the pinned message in here

[spice garden]

@spice garden use in game customer service securing your account is your own responsibility never give your personal information to any one or any website
@ocean arch i niether provided information to anyone nor given to any website, he Just guessed my password, I know it's my responsibility but shouldn't be a more Faster way to contact pubg team

[mighty dock]

wheere

[ocean arch]

@mighty dock it is a title given by pubg mobile community and it is not something that can be earned

[latent plover]

How can I access pubgm without vpn

[ocean arch]

@spice garden you can only use in game customer service there is nothing else we can help with:(

[storm flume]

Please refer to this channel's pinned messages for further information, @mighty dock:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[ocean arch]

@latent plover wait until 10 July for final decision

[gritty harness]

@night cloak I have found the solution if it helps

[mighty dock]

The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.

why than they dont give to famous content creators

[night cloak]

clearly says this :

eligible for this title after their continuous contribution to the community.

@gritty harness hope that works for you

[gritty harness]

I just switched to my mobile data a and it worked cause I saw whoever had the problem they were using their WiFi

If it helps please let the officials now about this

@night cloak

[night cloak]

sure will

[frosty dagger]

Can someone help me out I suffered a terrible voice glitch, reinstalled the game, didn't fix it, proceeded to factory reset my phone, still didn't help. PLEASE HELP ME

[gritty harness]

Can someone help me out I suffered a terrible voice glitch, reinstalled the game, didn't fix it, proceeded to factory reset my phone, still didn't help. PLEASE HELP ME
@frosty dagger Just play on your mobile data

Its a wifi proble

[frosty dagger]

U sure that's gonna work??

[gritty harness]

@frosty dagger Yup try it out

I am not SURE

[ocean arch]

@gritty harness problem can be different for different users

[frosty dagger]

Damn if this works I'd kiss you right on the lips no homo

[gritty harness]

But try it cause it worked for me

@gritty harness problem can be different for different users
@ocean arch
But try it cause it worked for me
@gritty harness

[night cloak]

I forgot the password for my account linked to e-mail, after I entered a wrong number of times, the verification code started to not be sent, please try later.

[gritty harness]

@frosty dagger It worked?

[night cloak]

@night cloak you may contact the in-game customer service for that issue

I tried but they did not help

[frosty dagger]

Nah bruh

[gritty harness]

Nah bruh
@frosty dagger

RIP

[frosty dagger]

I was also suffering a problem cuz I couldn't download resources

The mobile data did help that

[gritty harness]

😕

[fleet crest]

Good evening, I often have this, there is no registration of damage to people, that is, there is blood and there are no crosses, there are no hit markers, I thought that I had a high ping, the ping was green 72-89ms. it's already 8 times

[night cloak]

high latency or jitter too can lead to this

[fleet crest]

there is even a record

[paper shard]

Will I get ban by using vpn in pubgm

[ocean arch]

@paper shard using vpn is not recommended

[paper shard]

Here in my region we cant go inside the match

[ocean arch]

@paper shard which country?

[paper shard]

Pakistan

[ocean arch]

@paper shard your government has temporary blocked the game in your country please wait patiently till 10 July until final decision

[fleet crest]

somebody answer me

[paper shard]

Till 10 July

I have RP missions😫 😩

[ocean arch]

@fleet crest try repairing your game if problem still continues use in game report or you can also use # feedback bugs

@paper shard sorry to hear:(

[paper shard]

Okay

[fleet crest]

@ocean arch okey)

[vast knoll]

PUBG is broken. I’m seriously thinking about uninstalling it and never getting it a again

[night cloak]

@warm loom using VPN is not recommended

@night cloak ^^

[ocean arch]

Please don't use commands that triggers bot:

[hoary raven]

Hello, I can't seem to see who's spectating me when I'm in a match. It shows the number of people, but when I go to check who, no names show up. Is this a common bug and is this the right thread to ask about it?

[night cloak]

👀 Even I am expereing its kinda black

@hoary raven It is done intentionally in the update v0.18.0, feel free to give a feedback in #old

[hoary raven]

Alrighty

[night cloak]

What's it's purpose 👀 @night cloak ?

Didnt get what you're trying ask

[clear ocean]

Voice chat not working from morning what are Dev's doing

[ocean arch]

@clear ocean try repairing your game if problem still continues use # feedback bugs so that the team can have a look

[clear ocean]

@clear ocean try repairing your game if problem still continues use # feedback bugs so that the team can have a look
@ocean arch reinstalled repaired did everything

[night cloak]

@clear ocean try doing a routine repair and switching data, if that doesnt help post it in #old with details of your In-Game ID , region, device and the network you use.

[clear ocean]

@clear ocean try doing a routine repair and switching data, if that doesnt help post it in #old with details of your In-Game ID , region, device and the network you use.
@night cloak Already reported in #old

Alot others are getting this issue

[ocean arch]

@clear ocean it takes sometime to get to your report be patient

@clear ocean you can also report by using in game customer service

[plucky trail]

When Season 13 is going to end?

[ocean arch]

@plucky trail 12 july

[plucky trail]

@ocean arch Thanks

[ocean arch]

@plucky trail welcome;)

[main garden]

Me was connect a e-mail link in my account i connect the same gmail so it disconnect the google account from my account
Now way to chang the google account

?

[night cloak]

@main garden you cant unlink at the moment, and I think already one of the staff had provided you the assistance regarding to this issue.

[main garden]

Some one put it doest work

On way work

[earnest moth]

Will unlink the social media account be a thing in the 0.19 update

[night cloak]

no information regarding that

[main garden]

Will unlink the social media account be a thing in the 0.19 update
@earnest moth
It not my issue

[earnest moth]

I am asking my own question what you want

[main garden]

no information regarding that
@night cloak what you mean

[feral knoll]

no information regarding that
@earnest moth

[night cloak]

@main garden that wasnt meant to you

[main garden]

I try all says to me put no way Benefit

And its a bug i pubg not me

[night cloak]

@main garden contact the in-game Customer service and explain your issue in there

[main garden]

What i say to it

I try all and dont help

[polar marsh]

@neat estuary:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[feral knoll]

@main garden what happens when you login using google play games

[main garden]

@main garden what happens when you login using google play games
@feral knoll
Open new account

[feral knoll]

are you sure thats the right account ?

[main garden]

Yes i sure

[feral knoll]

can you see your google account settings to know when you linked your account to pubgm

[main garden]

Yes .in the same day when i link e-mail
By the same google account

[ocean arch]

@night cloak @feral knoll his issue is that he linked two social media account to his pubg account FB and google now his FB account is hacked by someone and can't access the game by using it when he tries to access his pubg I'd using Google it says create new account

[main garden]

@night cloak @feral knoll his issue is that he linked two social media account to his pubg account FB and google now his FB account is hacked by someone and can't access the game by using it when he tries to access his pubg I'd using Google it says create new account
@ocean arch yes

@night cloak @feral knoll his issue is that he linked two social media account to his pubg account FB and google now his FB account is hacked by someone and can't access the game by using it when he tries to access his pubg I'd using Google it says create new account
@ocean arch
And cant open with google

[feral knoll]

@main garden contact customer service in game

[main garden]

I dont know what i say for if

I try all

[ocean arch]

@feral knoll he did and they send him 8 points but he don't know why to do next

@feral knoll cause his English is not very good

What*

[main garden]

@feral knoll cause his English is not very good
@ocean arch
Yes thank you

[frosty dagger]

Can someone help me with a mic glitch.... It didn't fix itself even after a damn factory reset of the phone

[feral knoll]

@main garden whats you main language?

[ocean arch]

@frosty dagger you can report bugs by using in game customer service or you can also report by using # feedback bugs

[main garden]

@main garden whats you main language?
@feral knoll
Arabic

[frosty dagger]

Q@ocean arch do those things honestly work? And if so, in what manner will they help me? Do people actually get a response from feedback bugs?

[feral knoll]

@main garden you can join MENA server they will help you in arabic

link in #613267301243944960

[main garden]

@main garden you can join MENA server they will help you in arabic
@feral knoll
Why you dont help me here ?

[ocean arch]

@frosty dagger support teams receives thousands of reports daily it take some time to get to your report be patient during that time

[gusty cypress]

Mic not working for all the four members

[frosty dagger]

Aren't you guys aware of any technical manoeuvres to overcome this? I'm seriously... I'm gonna die if I don't get a fix soon

[feral knoll]

@main garden because we don’t understand each other

[polar marsh]

@spice rose:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ocean arch]

@frosty dagger we are not bug fixers we can only guide you here bugs can only be fixed by developers

[frosty dagger]

Oh sorry, thanks mate@ocean arch

[main garden]

@main garden because we don’t understand each other
@feral knoll
Okay .how can join MENAserver

[night cloak]

@main garden https://discord.gg/pubgm-mena

[main garden]

Okay

[upper sedge]

I'll all the vouchers I had be gone (bonus challenge)

[night cloak]

nope

[upper sedge]

ok ty

[ocean arch]

@upper sedge your voucher won't be gone you will be able to use them when bonus challenge returns

[upper sedge]

ok ty I freaked out because I bought 40 vouchers with uc 😂

[half elbow]

Hi

Hello guys how do I return an account that was hacked

[ocean arch]

@half elbow state your issue

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @half elbow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[ocean arch]

@half elbow use in game customer service

[desert plaza]

If you lost your account by attempting to use third-party websites or unauthorized websites, your account cannot be recovered.

[half elbow]

@ocean arch It did not help me

[night cloak]

@half elbow follow #faq 2.8

[half elbow]

There is no response and the bot is Elly Bird

[half elbow]

@desert plaza Their word did not respond

[ocean arch]

@half elbow it takes some time to get reply usually a day or 2

[desert plaza]

@half elbow you can also launch a report in writing to [e-mail]

[night cloak]

@desert plaza mail is for general enquires not for account related issues.

[outer creek]

Can anyone help me
My fb account got hacked wich is connected with pubg
And now the hacker wasting my uc

[night cloak]

@half elbow is there any other account linked with it

@outer creek ^^

[outer creek]

@night cloak plz bro help me

[ocean arch]

@outer creek securing your account is your own responsibility do not give your information to anyone or any website

[night cloak]

is there any other account linked with it
can you answer this @outer creek

[outer creek]

Bro i didn't give it to anyone

@night cloak yes bro google play

[desert plaza]

It seems as thought the majority of lost accounts occur on iOS and most players can still access their accounts through the Game Center and via email. I’d suggest contacting customer service if you don’t have any account linked

[outer creek]

Gmail

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @outer creek. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[ocean arch]

@outer creek you can contact customer service that's your only hope

[outer creek]

@ocean arch they didn't help me

[ocean arch]

@outer creek you can also contact Google for your Gmail recovery

[outer creek]

No my gmail is safe

But my fb acc got hack and hacker use my pubg id by fb

[night cloak]

@outer creek Please do follow the #faq 2.5 it may take upto 60-90 days

[outer creek]

I want to unlink my fb acc from pubg
Is there any way