#questions

1 messages · Page 864 of 1

night cloak
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La ttab halk ma rah etbndo@subtle sparrow

crisp garden
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Yes they won't message you if you report cheater there only ingame

subtle sparrow
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Lil asaf

night cloak
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@subtle sparrow halia atha ma tfal hack ttbnd suspicious

subtle forge
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Yes they won't message you if you report cheater there only ingame
@crisp garden I reported here http://cheater-report.pubgm.cc/ with a video evidence. but still that cheater is not banned.

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I reported almost 15 days ago.

crisp garden
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There's a pandemic, only few works right now

night cloak
subtle forge
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@subtle forge try send here #cheater-reports
@night cloak unable to send here because my rank is not 10.

night cloak
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@subtle forge im also must 10 level

subtle sparrow
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If you cheat, you will banned, but if they do cheat, they banned their enemies.😂😭

crisp garden
night cloak
subtle sparrow
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@night cloak Of course

subtle forge
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If you cheat, you will banned, but if they do cheat, they banned their enemies.😂😭
@subtle sparrow one of my friend session terminate for 10 mint for killing speed hackers some times and he don't use any type of hack.

soft sparrow
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@subtle forge @night cloak if you have any issues regarding pubgm game please state it here otherwise you can continue your discussion in #chat

subtle forge
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@subtle forge @night cloak if you have any issues regarding pubgm game please state it here otherwise you can continue your discussion in #chat
@soft sparrow Yeah I have issue with my account, I'm living in asia and unable to change my account region.

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Is there any one who can help me with this issue ?

soft sparrow
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wait for a one of the staff members to reply. sorry for delay.

night cloak
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@subtle forge @night cloak if you have any issues regarding pubgm game please state it here otherwise you can continue your discussion in #chat
@soft sparrow Actually I sent a lot of solutions and cheating methods to the supporters inside the game and the names of the cheating methods, but no one cares about me and I was talking to myself

soft sparrow
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@night cloak why talk with yourself when we have peopel in #chat.

subtle forge
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wait for a one of the staff members to reply. sorry for delay.
@soft sparrow How the staff members see my messages as there are many messages.

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@night cloak why talk with yourself when we have peopel in #chat.
@night cloak Talk to peoples related to this not to pubg support team.

agile thorn
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bruh so lonbggggggg

spring zephyr
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@subtle forge You can't change your region if you are in the European region. And your account is European, probably you chose Europe as your region when you made your account.

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@soft sparrow Not here, discussion channels.

subtle forge
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@subtle forge You can't change your region if you are in the European region. And your account is European, probably you chose Europe as your region when you made your account.
@spring zephyr I don't know what region I choose while creating an account but now I change my region to my own country.

spring zephyr
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@subtle forge If chose the European region then you can't revert it.

subtle forge
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@subtle forge If chose the European region then you can't revert it.
@spring zephyr I didn't get most of the event in my account.

spring zephyr
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@subtle forge It takes some time to process all the reports. So, he/she will be banned soon.

subtle forge
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@subtle forge It takes some time to process all the reports. So, he/she will be banned soon.
@spring zephyr Almost 17 days passed.

night cloak
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I need help from a supervisor at Pupgnow!

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

forest bluff
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My account has been hacked and the hacker is able to access my account but I can't

storm flumeBOT
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Please refer to subpoint 2.8 in #faq for further information, @forest bluff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

forest bluff
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Dude my account is very valuable and there's this dude on it

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And all link accounts r disabled how is he able to enter my account?

night cloak
mossy stone
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@spring zephyr oh ok.

night cloak
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yo pubg mobile can you fix rooms ? when i playing lagging like 300ms

polar marshBOT
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@analog horizon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
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Good morning i have a question does anyone know good Phone trigger?

spring zephyr
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@night cloak What's the question?

quartz herald
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@bronze belfry If it doesn't work, try restarting the game
@normal fulcrum I have a similar problem with my voice chat. It's not working on both Ipad and IOS for me. Cannot hear teammates nor can I talk to them. I restarted the app, reinstalled it, and even rebooted the Ipad. Reported the issue to Tencent but no word back.

night cloak
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Ahh mybe if someone know good trigger for the game a moderator told me to ask here 😅 @spring zephyr

haughty cypress
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but why would you need one

spring zephyr
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@night cloak Any externals accessories are not recomended.

quartz herald
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I already restarted,uninstalled,repaired and it won’t fix problem I’ve tested my WiFi speed it’s fine what wrong with my game it takes 20mins to load up the game aswell
@bronze belfry I have the exact same problem as you

night cloak
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Lol but its just Plastic on the display @spring zephyr

golden ether
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The mic problem is a glitch in game

quartz herald
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The mic problem is a glitch in game
@golden ether I searched reddit and twitter and no one seems to be complaining about it. It is not a glitch like the other sound issues I've experienced in the past. I cannot just quit app and restart it to fix the issue. I "repaired" the app, I deleted the app and reinstalled, and I also restored my Ipad. It's not device specific either because I get no sound from teammates on iphone either.

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@bronze belfry please post here if you find a fix!

golden ether
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Its a glitch dawg just because people arnt complaining doesn't mean its not one

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Its not just you its everyone

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Mostly everyone

night cloak
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If you have experienced that the microphone stops working during a match, @golden ether ,@quartz herald . please submit this form to help us easier address the issue:

▫️ https://bit.ly/2X3CpmH

golden ether
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Its not only during a match its also when a certain person invites another person to a lobby

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And the mic glitch in game has been a thing since season 7 so

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Among other glitches

night cloak
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please do fill the form

golden ether
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It won't help these devs are focused on releasing new content and skins instead of making the game better and fixing the anti cheat system

cinder forge
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Hi

golden ether
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Game used to be fun without cheaters running around

night cloak
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please do move to #chat

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @cinder forge. Remember to read through #faq before asking questions in the support channels.

golden ether
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Is hardcore ever coming back??

night cloak
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No information about that

versed sorrel
polar marshBOT
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@cinder forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bronze belfry
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@quartz herald I will

golden ether
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What about a non ranked classic mode so we can actually have fun

marble thicket
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Pmco link not updated yet?

storm flumeBOT
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We currently do not have a specific release date for the upcoming update, @golden ether. Once we do, we will publish further information in #news.

golden ether
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What that's not even what I asked about

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Stupid bot

polar marshBOT
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@next gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

marble thicket
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No response about PMCO

night cloak
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I have one more question is it right that I can be banned if I am logged in on the iPad in my account and then log in on the phone? that happened to me before and i'm really afraid it will happen again

feral knoll
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What about a non ranked classic mode so we can actually have fun
@golden ether #old

marble thicket
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Nope you won't be banned for that @night cloak

feral knoll
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@night cloak soon

soft sparrow
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@golden ether please state your issue

night cloak
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but when i did that before i was banned even though it was the original version of the App Store @feral knoll 😐

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it was displayed i would not use the right emulator

soft sparrow
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@next gyro here

spring zephyr
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@night cloak No, you won't get banned for that. It will just log you out from one of your devices.

night cloak
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Okay

forest bluff
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@night cloak the faq don't help because I was hacked and the hacker using my account

night cloak
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Contact that social media platform, we can't help you with this issue@forest bluff

golden linden
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When will registation starts for pmco

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@night cloak

night cloak
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Today, but I'm not sure about the time. @golden linden

golden linden
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Oh

storm flumeBOT
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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

wispy spoke
#

اقسم لكم تبند ظلم

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @wispy spoke. Refer to #613267301243944960 for language channels.

spring zephyr
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@wispy spoke English please.

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
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Can any mod help me to post two players id in the cheaters report channel I have all evidences.

elfin canopy
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Only one ID per report.

night cloak
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Does DMRs Count in Sniper Mastery

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@elfin canopy there r two ids because 1 is a hacker and he is helping another player

elfin canopy
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Yes,@night cloak.

wispy spoke
#

Hi, I swear to you, I have been unjust for ten years, and I do not know that

polar marshBOT
#

@wispy spoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
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I am talking bout that achievement @elfin canopy

elfin canopy
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Report the hacker first,@night cloak.

rare fable
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PMCO Fall Split registration still not opened and I think today's 24.

empty dragon
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Yes

rare fable
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PMCO Fall Split registration still not opened and I think today's 24.
@rare fable

Why

night cloak
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Does the device's internal game launch count as 3rd Party Usage?

elfin canopy
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Yes,@night cloak, you are talking about sniper mastery, right?

night cloak
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Yea

elfin canopy
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@rare fable Keep an eye on the official website.

night cloak
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@elfin canopy I have already reported the player in game customer service

storm flumeBOT
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Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

#

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
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@elfin canopy and also he has a yt channel with 2k+ subs

storm flumeBOT
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YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @night cloak:

:white_small_square: http://bit.ly/37Lgfbm

night cloak
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Does the device's internal game launch count as 3rd Party Usage?
@mavmav

elfin canopy
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@night cloak it should be fine as far as the launcher doesn't alter or modify game data.

night cloak
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Oh ok

elfin canopy
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@night cloak Okay. Good

night cloak
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@elfin canopy can u help me to post the two ids on cheater report channel in this discord server?

elfin canopy
#

Unfortunately no. We cannot do that.

night cloak
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@elfin canopy can u plz tell me who can help me out with that?

elfin canopy
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No one can,@night cloak, this is non official method of reporting. You need to post both of the IDs one by one.

night cloak
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@elfin canopy but where should I post the ids one by one?

elfin canopy
night cloak
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@elfin canopy ok so will it get open for me (I'm new to this server)

elfin canopy
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It will be reopened when the latest reports have been processed.

night cloak
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@elfin canopy ok thanks

elfin canopy
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In order to report in #cheater-reports you need to reach Mee6 level 10 in this server, @night cloak.

night cloak
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Ok

floral moon
spring zephyr
floral moon
#

@spring zephyr ok, when it open again..

woven atlas
#

@floral moon when all requests are processed

floral moon
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ok

heady falcon
#

Can Assuault Mastery be done on Arcade matches.

noble totem
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Bro when will the pmco fall split regustration start????

craggy blade
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@noble totem It will start today most probably.

noble totem
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@elfin canopy

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Ok

craggy blade
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Keep checking their website @noble totem

noble totem
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Ok

spring zephyr
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@heady falcon Yes.

heady falcon
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How about evo ground matches?

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Like Arena Training

spring zephyr
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Only in Arcade and classic matches.

craggy blade
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@heady falcon Not in evo ground.

heady falcon
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kk, thanks

elfin canopy
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Yes,@heady falcon, it counts for arcade too. (Except for War mode).

heady falcon
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i like how arcade has alot of bots

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that just run around

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free kills

split venture
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One of my teammates has a KRJP account, will this affect us or prevent us from signing up for the PMCO split?

split venture
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He lives in NA, but the global version of PUBGm runs choppy/bad frames for him whereas the KRJP client doesn’t. So...

soft sparrow
#

@split venture yes, it will prevent you to sign up.

split venture
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So he has to play on the global version to participate in NA pmco?

soft sparrow
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Applicants from Japan, Korea, Indonesia, Thailand, Malaysia, Vietnam, Chinese Taipei, Hongkong China, Macau China regions, only, Includes every game version, that is not global, @split venture.

split venture
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Can you help us with his frames problem on the global version? It gives him option and ability to select extreme frames but his game is extremely choppy but on the same setting on KRJP client it doesn’t happen

rare fable
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PMCO Fall Split 2020 has still not opened.

storm flumeBOT
#

Please refer to subpoint 4.9 in #faq for further information, @split venture. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr
#

@rare fable It will open soon, keep an eye on there website

river raven
#

How to start tournament sir in PUBG mobile

soft sparrow
#

yes, @spring zephyr , how? GWjianWut

spring zephyr
#

@river raven I didn't get what you are trying to say.
Can you explain your issue in detail please.

trim radish
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hello

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I deleted my facebook account. I can't log in to the game now help me please

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @trim radish. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

remote panther
#

Hello

solemn oxide
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Hi I'm using a good wifi connection but still I'm getting high ping in pubg

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Server - asia

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Need help

soft sparrow
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@remote panther hello, do you have a problem?

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

solemn oxide
#

Hlo?

spring zephyr
#

@solemn oxide Please upload your speed test results here.

solemn oxide
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How

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Which app

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To download ?

river raven
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@spring zephyr sir how to start local pubg tournament in discard

trim radish
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I guess nobody will help

spring zephyr
#

@river raven You can use #tournaments to share local tournament details.

solemn oxide
#

Which app will be good to speed test

spring zephyr
solemn oxide
#

Android

spring zephyr
#

By ookla

storm willow
#

@trim radish contact Facebook support and recover your account

solemn oxide
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Ok I'm Downloading app wait @spring zephyr

trim radish
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I removed the Facebook link from the game... 😦

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There is no other linked account

hybrid prairie
#

This happens everytime my character stuck at one place and don't fire in auto please help me with this. I tried repair but it didn't helped
@hybrid prairie please help

storm flumeBOT
#

You can contact the customer service via the game settings, @trim radish. Refer to subpoint 5.3 in #faq for further instructions.

trim radish
#

and customer service don't answer me

hybrid prairie
#

They don't helprun

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I've tried so many times

trim radish
#

they will help you if you are a beautiful woman or a handsome man lol

spring zephyr
#

@trim radish You are saying that you deleted your facebook account that was your only login method?

trim radish
#

yes/ and thank you for answer

spring zephyr
#

@hybrid prairie If repairing the game doesn't fixes it, then report it in the #old channel with a video proof.

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @trim radish. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

trim radish
#

@trim radish You are saying that you deleted your facebook account that was your only login method?
@spring zephyr yes

spring zephyr
#

@trim radish If you have lost your log-in option, then you can't really do much.
Try contacting your social media customer service and recover your social media account.

trim radish
#

@trim radish If you have lost your log-in option, then you can't really do much.
Try contacting your social media customer service and recover your social media account.
@spring zephyr
my facebook account is active. I just unlinked

leaden steeple
#

where i can register my team for PMCO Fall Split???

spring zephyr
#

@trim radish You can't unlink if you only have one linked account. What do you mean?

cold sandal
#

can i use gfx tool to make my game more smooth

storm flumeBOT
#

Use of unauthorized third-party software or methods, @cold sandal, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

craggy blade
quartz herald
#

Its a glitch dawg just because people arnt complaining doesn't mean its not one
@golden ether is there a fix? Does it resolve on its own?

leaden steeple
#

@craggy blade bro i visited the website, but i havent found any option to register,

also there is not showing the region Asia or south Asia

cold sandal
#

can i use gfx tool for smooth graphics?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @cold sandal, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

spring zephyr
#

@cold sandal No, you can't. You will get a ban if you will do that.

craggy blade
#

@leaden steeple keep checking. The registration should start soon.

cold sandal
#

oh ok imma delete it now

daring locust
#

Hey can I ask? How do I turn off the vibration? Cuz the game literally vibrates on every touch especially in the battlefield. I just want to turn it off but I don't see any options in the setting that allows you to turn it off please help

crisp garden
#

In phone settings > sounds and vibrations owoSip

cold sandal
#

Aditya I played 1 tdm only with gfx am I safe or will get banned?

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I deleted gfx

spring zephyr
#

@cold sandal Delete it and repair your game, just to be safe.

cold sandal
#

repair how?

spring zephyr
#

@cold sandal Log out, and press the repair option from the log-in screen. (On the top left side of your screen)

cold sandal
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OK I will do it now

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repaired

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and restarted

soft sparrow
#

?

odd trellis
#

Lux soap

soft sparrow
#

?

spring zephyr
#

Use discussion channels for conversations.

crisp garden
#

Umm ok

soft sparrow
#

do you have a problem regarding pubgm game, @odd trellis ?

odd trellis
#

@soft sparrow yes

soft sparrow
#

give us details please

odd trellis
#

I cannot find squad for game

storm flumeBOT
#

Use #activities to find other PUBG MOBILE players, @odd trellis.

keen terrace
#

Please help me I mistakenly used 60 UC in shotgun spin of workshop plz tell me how can I get my UC back
Nickname:BFM彡Nomคɴ
ID:5272038697

night cloak
#

There are no refunds @keen terrace

keen terrace
#

Please help

spring zephyr
#

@keen terrace Unfortunately, you can't do anything about it.

cold sandal
#

No Man rip for next season rp

tall crypt
#

this season is ruanid by cheaters. Do something for nxt season

storm flumeBOT
#

Hello, @tall crypt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

tall crypt
#

do something about Phoenix OS. We cant play agent cheater.

storm flumeBOT
spring zephyr
#

@tall crypt Only gameloop is recommended.

full panther
#

Hello

#

Hello, may I ask why my game can't download the map? Mike didn't hear that. The character's clothes don't load for me.

feral knoll
#

@full panther did you tried routine repairing?

full panther
#

@full panther did you tried routine repairing?
@feral knoll Where to fix?

feral knoll
#

@full panther you can see repair button in login screen

full panther
#

@full panther you can see repair button in login screen
@feral knoll I clicked and didn't show anything.

feral knoll
#

you clicked repair button ?

spring zephyr
#

@full panther Logout from your account and then click the repair button.

full panther
#

I will try once.

bronze venture
#

Does anyone know how to get the beta for iOS?

feral knoll
#

@bronze venture see pinned message in #news

bronze venture
#

Thank you

polar marshBOT
#

@dense shale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

azure rock
#

Heackd Twitter mobile number delete

spring zephyr
#

@azure rock You lost access to your account?

azure rock
#

Yes

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @azure rock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

soft sparrow
#

apparently, he is trying to tell that his twitter account has been hacked and mobile number removed. @azure rock am i having it right?

mystic kraken
#

How to get my unlinked account back?

median island
#

When will the crew challenge and the bonus challenge come back out?

storm flumeBOT
#

You can contact the customer service via the game settings, @mystic kraken. Refer to subpoint 5.3 in #faq for further instructions.

raven rampart
#

When u guys gonna open PMCO registration 😭

median island
#

When will the crew challenge and the bonus challenge come back out?

spring zephyr
#

@median island No exact dates about that.

strange geode
#

How to know thats a bot?

spring zephyr
raven rampart
#

Thank u ❤️

median island
#

Ok thanks for the info

strange geode
#

How to know thats a bot?
@spring zephyr

median island
#

Just needed to know Bc I need a rename card

spring zephyr
#

@strange geode Which bot?

strange geode
#

In the pubgm

#

@spring zephyr

full panther
#

After trying it, it's the same.

spring zephyr
#

@strange geode Oh, you can identify a bot by it's actions. Like a bot usually fires in single fire mode or small bursts.

full panther
#

@full panther Logout from your account and then click the repair button.
@spring zephyr After trying it, it's the same.

strange geode
#

Owh

#

Idu

soft sparrow
#

ingame?

strange geode
#

I dont understand what are want to say @soft sparrow

soft sparrow
#

same

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

strange geode
#

Did hacker will ban from the game?

soft sparrow
#

yes, but it will take time@strange geode.

strange geode
#

Ok

velvet idol
#

Where can check the stats of weapons?

rare fable
#

I am checking for 12 hours on the website and still PMCO Fall Split Registration hasn't started.

soft sparrow
#

have patience please, @rare fable. it must be announced today, keep an eye on the site.

rare fable
#

Hmm

polar marshBOT
#

@vagrant needle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

Where can check the stats of weapons?
@velvet idol Loadout. Go to inventory amd click on loadout on left side of the screen

velvet idol
#

@normal fulcrum are those same for the classic mode?, and some weapons are missing out there. Some videos also claiming that stats vary in TDM and Classic

normal fulcrum
#

@velvet idol It's the same for both the modes. And missing weapons will be added soon

umbral dragon
#

Why has login from email and phone been disabled?

velvet idol
#

@normal fulcrum can you dm me please?

umbral dragon
#

@sand path

alpine brook
#

It's 24 june. But club open registration link is not open yet.

polar marshBOT
#

@stone surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
alpine brook
#

Waiting . I'm unable to send message on #pmco
That's i send message here.

violet barn
#

@umbral dragon Its still available.

quick surge
#

hello i want to un link my twitter account from pubgm & i already linked my email & facebook ,, can you help me please

umbral dragon
#

Probably a glitch, it's back now lmao

crisp garden
#

@quick surge you cant

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @quick surge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

quick surge
#

@crisp garden ican't the unlink was not available

storm willow
#

@quick surge follow faq 2.5

long trellis
#

@storm willow hey bro

#

I still have same problem

#

I Uninstall facebook and pubg and i download again but i still can't login

#

I login other account but not main account @storm willow

storm willow
#

Do you have alternate linked account?

long trellis
#

No dude

#

Main account not have

#

Other account is linked wit Gmail

storm willow
#

You might need to clear cache and try

long trellis
#

I try already dude

#

Still can't login

storm willow
#

Open facebook account in broswer

long trellis
#

And?

storm willow
#

See which account that logs in

long trellis
#

@storm willow what do you mean?

storm willow
#

@long trellis if you are using multiple Facebook accounts the browser should have cached an account and still logged in

long trellis
#

When i clear data of Facebook he automatically logout of every account

#

But one thing

#

I saw pubg on removed bar

#

Not in active

storm willow
#

@long trellis thats beta

long trellis
#

But other account i saw in active

#

Hmmm

storm willow
#

Check active column

long trellis
#

I send you ss wait

#

Nothing see

#

Look other account have active apps

#

And i talk with customers service in pubg mobile and he told me

#

These steps i do this steps but still can't login

#

@storm willow bro are you there?

storm willow
#

@long trellis login with the same account in browser

long trellis
#

Okey

#

Look bro

cyan portal
#

Help me

hollow drift
storm willow
#

@long trellis now clear cache on device and login again

cyan portal
storm willow
#

@hollow drift yea

storm flumeBOT
#

Hello, @hollow drift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

Is there any way to unlink game from social account

long trellis
#

You mean clear cache chrome and Facebook? @storm willow

cyan portal
#

What is the mission means that kill 16 enemies in a room or on a rooftop ? @storm willow

hollow drift
#

thanks

cyan portal
#

@storm willow

#

Tell

#

What I have to do in that mission

nocturne condor
#

16 kills in room is no big deal

cyan portal
#

Means ?

long trellis
#

@cyan portal what mission?

cyan portal
#

In house room or room card

feral knoll
#

@cyan portal in side building or rooftop of building

cyan portal
#

😫

long trellis
#

House room

nocturne condor
#

ROOM CARD

long trellis
#

Not in room card @Cosmic

nocturne condor
#

It is nxt to impossible killing 16 in a room

cyan portal
#

Means up one or ground one of house or squad house ?

#

😫

long trellis
#

Yes

nocturne condor
#

Anywhere you want

spring zephyr
#

Use discussion channel for conversations please.

cyan portal
#

@nocturne condor hmm

#

@spring zephyr bhai mai apna eye button nhi use kr paa rha

#

Plz help

spring zephyr
#

@cyan portal English please.

cyan portal
#

It's not moving

spring zephyr
cyan portal
#

@spring zephyr kyu aap toh hindi Jante ho na

#

Mai jaada eng nhi jaanata

#

😫

spring zephyr
#

@cyan portal That's the rule in this server, please talk in English.

cyan portal
#

@spring zephyr ohk solution do ab

spring zephyr
#

@cyan portal Have you tried repairing the game?

cyan portal
#

Nope

spring zephyr
#

Do it and see if it fixes it.

cyan portal
#

When I'm in lobby of players i can move it

#

But after landing I cant move

spring zephyr
#

Repair your game and see if it fixes it.

cyan portal
#

Its Its happening from season 10

long trellis
#

@storm willow i still have error

cyan portal
#

@spring zephyr if I repair toh mera acc ko kuch hoga nhi na?

night cloak
#

Anyone here from admin side

alpine junco
#

@spring zephyr how many invited guests from eu fall split ?

cyan portal
#

Cuz I have many skins

spring zephyr
#

@cyan portal English please, you can join the Indian server if you want assistant in Hindi.
Link in the #613267301243944960.

long trellis
#

@Not Worthy i'm waiting you when you there msg me

storm willow
#

@long trellis facebook, browser and pubg app restart device

long trellis
#

I did but i don't restart device

#

I do again wait

marble thicket
#

Pmco link updated?

night cloak
#

@storm willow how to unlink game from social media

storm willow
#

@night cloak unlink isnt possible

rotund pike
#

Pmco registration

rare fable
#

@marble thicket Am also asking that for 2 hours.

storm willow
#

@rotund pike @marble thicket keep an eye on the link. Should open today

long trellis
#

@storm willow hey mate still have error

storm willow
#

@long trellis do you have any other device to check ?

long trellis
#

Yes

#

I check already

storm willow
#

Working on that?

long trellis
#

No

#

I check on ios also

#

I think it's not problem of pubg problem from Facebook

storm willow
#

@long trellis you need to do the same on ios. Clear cache logout from browser and app and try

long trellis
#

Bro it's not. Work i did this already

storm willow
#

Clear cache on safari,?

long trellis
#

My friend clear cache not me

#

He have ios

#

He said i can't login

#

On Android and ios

#

The same steps you told me i told him already

#

It's a problem from Facebook i think he revoke my account

night cloak
#

@storm willow this is official patch notes right then why unlink is not possible

golden linden
#

When will registation starts for pmco

storm willow
#

You may need to contact customer support then, only they can troubleshoot the issue @long trellis

night cloak
#

Whene New update ?

craggy blade
#

@night cloak Unlink feature is disabled currently.

storm willow
#

@night cloak it was disabled later for optimization.

long trellis
#

On pubg or Facebook?

night cloak
#

Ohh okay

golden linden
#

When will registation starts for pmco
?

long trellis
#

@storm willow pubg or Facebook?

craggy blade
#

@golden linden it should start today. Keep checking their website

storm willow
#

@long trellis pubgm

long trellis
#

Okey thanks

storm willow
#

You're welcome

night cloak
#

@storm willow is there any invitation for 2020regional finalist in coming fall split2020

spring zephyr
summer merlin
storm willow
#

@night cloak there may be, as usual.

summer merlin
#

@storm willow authorization revoked. Any idea how to resolve this. Id was linked with Facebook

long trellis
#

@storm willow bro

#

Got this again

#

I can't direct talk with service

night cloak
#

Hi , I need unlink my account

summer merlin
#

@long trellis same issue here. Any idea how to resolve it? Says authorization revoked

long trellis
#

No idea man

#

I still find the way to solve

#

I can't login my account 10days

#

13 june to 24june

#

They can't resolve the issue

summer merlin
#

@long trellis your id was linked with Facebook right?

long trellis
#

Yes

#

I have 2 iD the main iD i can login but the other one can't

storm willow
#

@summer merlin @long trellis post in #old with device info OS and region and explain the issue

long trellis
#

Okey thanks

night cloak
#

Help me

spring zephyr
#

@night cloak Yes?

night cloak
#

Hi , I need unlink my account
@night cloak

spring zephyr
#

@night cloak The unlinking feature is disabled at this moment.

night cloak
#

How long am I going to wait?

#

@spring zephyr

spring zephyr
#

@night cloak Can't give a specific time, but why do you want to unlink it?

night cloak
#

My brother take me account

lime lark
#

Hello

night cloak
#

@spring zephyr

spring zephyr
#

@night cloak Your account is hacked and you want to unlink it right?

#

@lime lark Yes?

night cloak
#

Noo @spring zephyr

lime lark
#

I want help

night cloak
#

I will give my brother my account

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lime lark. Remember to read through #faq before asking questions in the support channels.

night cloak
#

Hello pubg mobile there is someone who is using cheat and this is id5121822028 i hope you bring it to preserve the play environment

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

@spring zephyr

cyan forge
#

can i talk to an adviser please

spring zephyr
#

@night cloak Trading accounts is against the ToS.

lime lark
#

I can’t purchase from the store in pubg

polar marshBOT
#

@cyan forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

willow kestrel
#

Any news about when they will relinquish the link, i take my Facebook off the game

night cloak
#

@spring zephyr I'm not selling my account I'll give it to my brother.

spring zephyr
#

@night cloak Still, it's against the ToS.

lime lark
night cloak
#

Why you delete my message

spring zephyr
#

@night cloak That's against the ToS, we can't assist you with that.

night cloak
#

Well, delinking features will be available when.

spring zephyr
#

Can't give a exact date.

lime lark
#

I can’t purchase from the store in pubg

night cloak
#

Soon or far.

#

a year or a month

spring zephyr
night cloak
#

Hey folks, trying to fill the PMCO form for the first time, whats the discord id. Kindly assist

boreal echo
#

@polar marsh I am of 14 years can I play PMCO with my parents permission ?

night cloak
#

@spring zephyr

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

night cloak
#

OK

#

16 or above@boreal echo

#

@night cloak kindly assist in handling my query as well mate

boreal echo
#

@night cloak I kn , dats why asking if my parents will allow me so can I ??

spring zephyr
steady nebula
#

Hi

willow kestrel
#

Alguien que hable español? Que me resuelva mi duda

night cloak
#

@spring zephyr thanks mate

polar marshBOT
#

@thorny pagoda:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@willow kestrel English please.

night cloak
#

@willow kestrel English

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @steady nebula. Remember to read through #faq before asking questions in the support channels.

boreal echo
#

@storm flume I am of 14 years can I play PMCO with my parents permission ?

spring zephyr
#

@boreal echo You need to be 16+ to register.

polar marshBOT
#

@steady nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wind basin
#

Can my little sis play Pubg Mobile who is now 9?

boreal echo
#

Bro thats why i am asking if I will get my parents permission so can I play ??

wind basin
#

And if her gmail is set on 9?

spring zephyr
#

@boreal echo No, you can't.

boreal echo
#

@spring zephyr Hmm so bad

wind basin
#

But my cousin who is Only 8 plays Pubg Mobile

#

You don't need to be a hacker

boreal echo
#

They cant even remove the glitches and bugs And only 16+ players can reg. shame on you pubg mobile

willow kestrel
#

My doubt si that if I can unlink Facebook from my account?

spring zephyr
#

@wind basin She can't, that would be against the ToS.
There is a age restriction of 16+, may differ from country to country.

wind basin
#

@spring zephyr thanks!

#

Now I am telling her

night cloak
#

@boreal echo please move to #chat

willow kestrel
#

????????

craggy blade
#

@willow kestrel The unlink feature is disabled at the moment.

wind basin
#

@night cloak my cousin is only 8 but he still plays Pubg can you plz suggest me a solution for that

#

And he uses a Gmail account which is 18+ this is so illegal

night cloak
#

The game is meant for the one who is 16 or above, you should warn him/her not to play as it is a violation of laws @wind basin

wind basin
#

@night cloak thanks

night cloak
#

You're welcome 🙂

willow kestrel
#

@craggy blade ok thank you if Tere any news that has to do with the date that they put the dissociation they send it

craggy blade
#

@willow kestrel Once they have news about it they should publish it in #news

willow kestrel
#

@craggy blade pubgm_like

craggy blade
#

@night cloak pmco registration should start today.

night cloak
#

@craggy blade i lost my id

spring zephyr
#

@night cloak How did you lost it?

night cloak
#

I am logging with my facebook id

craggy blade
#

@night cloak keep checking. It should open soon.

night cloak
#

@spring zephyr then i have log out

spring zephyr
#

And?

night cloak
#

And i have forgot the pass

#

I cannot change facebook pass

spring zephyr
#

Then reset your facebook's password.

olive lynx
#

Hello

night cloak
#

I cant

spring zephyr
#

@olive lynx Yes?

olive lynx
storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @olive lynx. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Because facebook email pass i forgot

#

And i have using new phone number

olive lynx
#

No, im played with gamecenter

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@spring zephyr where i can get the id

#

Now

#

Hey guys does anyone know when unlink feature is gonna come back?

slow folio
#

so here's a tough one, which I had no luck trying to resolve with in game support
friend had a facebook account, which he used to login to pubgm, it was the only social account linked, that account got hacked, the hacker used it to login in to pubgm, and the hacker linked his google account to the pubgm account ( I know this because for a brief period after he got hacked, he was still able to log in to pubgm)
I should make it clear first that I'm not the owner of that account, I'm he one speaking because he's 13 and can't speak english
we went the logical way, got in contact with facebook and they disabled the facebook acount, but the kicker is the dude was registered a few months after he was born, so his birthday on the only ID acceptable suggests he's younger than 13, so facebook imediately deleted the facebook account, so now there's no way to recover the facebook account and no way to login to pubgm, yet the hacker still has access because he linked his google account.

in short, is he screwed?

pulsar oyster
#

Realese date of 0.19.0 update

night cloak
#

When will unlink feature return?

craggy blade
#

No specific release date available for now. @night cloak @pulsar oyster

night cloak
#

Is unlink gonna return someday or its gone forever?

flat bobcat
#

Have you guys considered having help from the playing community in regards to going through the cheater reports? With the right guidelines I’m sure it would work and I for one am willing to put time aside to assist.

strange gyro
#

Are we expecting german region today in pmco 2020 Fall split?

desert marten
#

Who is responsible for customer service here

#

@spring zephyr

Who is responsible for customer service here

spring zephyr
#

@desert marten What?

strange gyro
#

@spring zephyr are we expecting German region in 2020 fall split?

spring zephyr
versed sorrel
#

I need to mail pubg a cheater video can someone provide me with their email.

spring zephyr
cloud wing
#

Hi can you tell me the character limit or size of a pubg mobile username?

crisp garden
#

14

iron orchid
#

Hello guys there is one question in my mind that can I get the name of the winner of my last match cause just naded my self in my last match and it's so important to me that find the name of the winner of someone can help me that would be appreciated please anyone

#

Someone please help me

vast rain
#

Hello, I have a question. Has anyone ever recovered there pubg account if there facebook got disabled?
My fb account got disabled for some reason. I want to recover my pubg account so I guess I should do that through customer support.
Has this happened to anyone and has anyone ever recovered there account if there facebook got disabled?

iron orchid
#

Anyone is here who can tell the answer or we just have wait for too long

viral ocean
#

No u cant@iron orchid

iron orchid
#

@viral ocean what

viral ocean
#

U cant see who killed u after the match ended

iron orchid
#

What about weekly report

viral ocean
#

Idk try it

iron orchid
#

It's not displaying the name of the last person I just naded my self

viral ocean
#

Then u cant

iron orchid
#

@viral ocean can I get the video of that match

viral ocean
#

No

iron orchid
#

Or the be of all persons in that lobby@viral ocean

#

Name * be

viral ocean
#

No u cant

iron orchid
#

Thant what is the solution

viral ocean
#

No solution

iron orchid
#

@viral ocean aaaaahhhhhh

#

By the way thanks for talking with me@viral ocean

median slate
#

is there a way to tranfer uc from our account to someone elses

viral ocean
#

@median slate no

vast rain
#

facebook disabled. need to login to account

#

what to do? please help?

feral knoll
#

@vast rain no another login method?

vast rain
#

problem is the account wasnt linked with something else

night cloak
#

As you can see i have not buy this character. I like this emote.If I unlock this emote with character Shard can i use this emote ?

sick shale
#

@night cloak You have to buy the character first

spring zephyr
#

@night cloak No, you can't until you have Andy character.

night cloak
#

Ok

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

floral moon
spring zephyr
#

@night cloak No, playing jailbroken devices won't get you banned until you cheat.

vast rain
#

still need an answer

spring zephyr
#

@vast rain What's the issue?

vast rain
#

facebook disabled no other account linked to it what should i do
account linked to fb my pubg one but fb is disabled

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @vast rain. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slow folio
#

@spring zephyr I have a similar issue above ^

spring zephyr
#

@night cloak Does the ban message shows that "we have terminated your account"?

#

@slow folio Which issue?

distant solstice
#

Hi every one , am wondering if we can access the Weekly report via emulator or it's just me having a issue pubgmhelmet

warped seal
#

Why da hek can't I gift someone RP with my own UC?

spring zephyr
#

@warped seal You can't do that, you need to buy it.

night cloak
#

@spring zephyr “we have terminated your connection”

slow folio
#

facebook hacked, got the facebook disabled but they won't let me recover it, hacker linked a google account and is using the account @spring zephyr

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Please refer to subpoint 2.8 in #faq for further information, @slow folio. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

slow folio
#

so here's a tough one, which I had no luck trying to resolve with in game support
friend had a facebook account, which he used to login to pubgm, it was the only social account linked, that account got hacked, the hacker used it to login in to pubgm, and the hacker linked his google account to the pubgm account ( I know this because for a brief period after he got hacked, he was still able to log in to pubgm)
I should make it clear first that I'm not the owner of that account, I'm he one speaking because he's 13 and can't speak english
we went the logical way, got in contact with facebook and they disabled the facebook acount, but the kicker is the dude was registered a few months after he was born, so his birthday on the only ID acceptable suggests he's younger than 13, so facebook imediately deleted the facebook account, so now there's no way to recover the facebook account and no way to login to pubgm, yet the hacker still has access because he linked his google account.

in short, is he screwed?
@slow folio

here

warped seal
#

@spring zephyr But I have enough UC to buy another RP. Why can't I use that? It was available now they just removed it without any patch notes or notifs?

night cloak
#

@sick shale @spring zephyr see what's office pubg mobile india server answer

vast rain
#

Also my one account is also linked with twitter can I also link that account to my gmail?

#

and game center (ios)

polar marshBOT
#

@shy cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@night cloak ?

slow folio
#

hm, so he is screwed

spring zephyr
#

@slow folio If he doesn't have any log-in options, then PUBGM can't do anything about it.
Contact your social media customer service and try to recover the social media account.

slow folio
#

read my message above, that seems impossible

sick shale
night cloak
#

@sick shale ok thanks

slow folio
#

it's obvious that the account was hacked, what I really want is to revoke the hacker's access, even if I can't recover the account

spring zephyr
#

@vast rain Yes, you can link it with g-mail and game centre.

floral moon
storm flumeBOT
#

Hello, @floral moon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

polar marshBOT
#

@pseudo night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

distant solstice
#

Hi every one , am wondering if we can access the Weekly report via emulator or it's just me having a issue 😫 same issue for some event's & brother in armes 😩

floral moon
spring zephyr
#

@floral moon Report that glitch in #old, not here.

storm flumeBOT
spring zephyr
pseudo night
#

What is going on in the company .. We see responses that the account has been block .. When we go back and do the verification, we see that the account is still in play .. This is considered an omission and a lie to people?

#

Every time we make excuses for you and try to persuade ourselves that cheating is not about his company harming him, but after these actions, what do you think our view of you will be?
Omg .. NO COMMENT

night cloak
#

The message @storm flume
@spring zephyr so it’s DNS problem? The 4.11 only applies to Android setting

warped seal
#

@pseudo night What shows that the account is still being used and not banned?

spring zephyr
#

@night cloak You are on IOS?

pseudo night
#

@pseudo night What shows that the account is still being used and not banned?
@warped seal first one

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

weak mason
#

@spring zephyr
Did pmco registration open??

warped seal
#

@pseudo night I mean do you have have proof? A screenshot or something in-game?

craggy blade
#

@weak mason you can check at their website

weak mason
#

@craggy blade
Can I have the name or link please??

spring zephyr
craggy blade
night cloak
#

@night cloak You are on IOS?
@spring zephyr correct

viral ocean
#

@warped seal he's still playing, ive checked his id

warped seal
#

@viral ocean Check the last time he played. He was banned 24 hours ago so it's possible he had a game just before that and that's what you're talking about

viral ocean
#

@warped seal

warped seal
#

What's your timezone?

viral ocean
#

@pseudo night sometimes a ban from here, take sometime to take effect

#

Gmt+7

keen spoke
#

I need help?

warped seal
#

@pseudo night sometimes a ban from here, take sometime to take effect
This ^ is what i was implying

formal zealot
#

@warped seal is mu dog name

warped seal
#

I didn't ask.. but ok

keen spoke
#

Hello

night cloak
#

How do I fix lag?

craggy blade
#

#faq 4.9 should be helpful @night cloak

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@night cloak If you won't cheat, then you shouldn't get a ban for 10 year.

pseudo night
#

@warped seal My friend .. I hope you don’t believe that we are naive or our understanding is limited .. We have been playing this game for two years and we are aware of how accounts are block.. This account has not been block and this is the second time that we are informed that the block was made and when we do the verification we make this account ongoing. And now this account still maintains its points and also its position and has not been blocked. We want to be honest .. Does the company do not want to bother the account owner or what?

night cloak
#

@spring zephyr 100% not cheating, but as I said, I don’t want to risk loosing my account. Will give it a go and see if the new settings works. On another question, my download speed is almost 600mbps and upload is 500mbps but my ping is 280 to 300ms on Europe server, any idea on how to lower the ping. I live in New Zealand

spring zephyr
#

@night cloak The ping depends upon your connection and the distance between the servers. You can ask for a Oceanic server in the #old channel.

night cloak
#

@spring zephyr Thanks you and appreciate your assistance with my questions

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @keen spoke. Remember to read through #faq before asking questions in the support channels.

sand bear
#

Where can i report cheater

#

I don’t see the server

sand path
#

@pseudo night thank you. they will be banned soon.

storm flumeBOT
#

Hello, @sand bear!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

pseudo night
#

@pseudo night thank you. they will be banned soon.
@sand path this second reports . Are u sure there is serious for block him 🙂

#

Even they are mention its already blocked @sand path

sand path
#

Sometimes it takes time.

sinful pecan
#

hi

polar marshBOT
#

@sinful pecan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

empty dragon
#

Neee help

#

Any moderator available

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @empty dragon. Remember to read through #faq before asking questions in the support channels.

empty dragon
#

I'm under 16 what should i do

night cloak
empty dragon
#

I cant write there its lock

night cloak
#

Read the faq in there

#

@empty dragon Unfortunately, you will not be able to participate.

empty dragon
#

No i can appy with my parents permission

pseudo night
#

Why when we write a complaint or a problem here no one can discuss it with us ..? Especially if the subject is related to one of the rich cheaters, who pay a lot of money?

empty dragon
#

@night cloak

spring zephyr
#

@pseudo night If a cheater is claiming that he/she pays money to PUBGM to not get banned, then he/she is lying.
There is no such thing.

#

@empty dragon

  1. A player under the legal age of maturity in his or her country of residence, but older than 16 years of age (i.e. having lived for at least 16 calendar years after date of birth as of the Tournament start date) may participate with consent from parents or legal guardians.
empty dragon
#

But i have parents permission

night cloak
#

@empty dragon Parental consent is for 16-18 or 21 in some countries.

pseudo night
#

@spring zephyr Yes, I believe you, my friend, but we want an explanation. I have sent a video clip in the reporting channel twice to the same person and every time it will be answered that the person has been block .. but we see him playing again? What does this mean ? Who do you think is a liar?

spring zephyr
#

@pseudo night They will get banned soon.

craggy blade
#

@onyx cairn hi. Which teams are invited?

night cloak
#

Could you also look into 5151006024, he uses sharpshooter on Android

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr
#

@craggy blade Read point 3 in the faqs of #pmco channel.

night cloak
spring zephyr
#

@pseudo night He/She will get banned soon, sorry for the delay.

polar marshBOT
#

@eager pivot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pseudo night
#

@spring zephyr thanks my friend ..

Why is it that when we confront you with the truth, we respond publicly with cold and incomprehensible responses .. We want to know what distinguishes this account from the rest of the accounts that have been blocked?

spring zephyr
#

@pseudo night Everyone who cheats gets banned.

night cloak
#

@pseudo night May I have his ID please, just curious 😂

pseudo night
#

@spring zephyr am agree with u but What is the thing that makes the task of closing this particular account difficult .. and why should dozens of sections and notifications be sent to the same account other than the remaining accounts? Give the answer, thanks

night cloak
#

Cheers mate

viral ocean
#

@pseudo night this isnt the official way of banning

blazing bronze
#

Will i get banned if i used VPN to play KRJP server??
Cause I'm from asia server and playing KRJP server is too difficult cause the ping is about 300-400 ms

tender sparrow
#

Why this cheater not banned , error 403 said that he banned but not and now is playing
He has speed hack and magic bullet

spring zephyr
#

@blazing bronze Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

sand path
#

@tender sparrow he will be banned soon.

blazing bronze
#

@spring zephyrthank you

spring zephyr
#

@night cloak English please.

night cloak
#

English @night cloak

tender sparrow
#

@sand path you said that already with another cheater and they are playing and in top 💯
Many cheater not banned in last reports in the channel, why?

pseudo night
#

@tender sparrow he will be banned soon.
@sand path next season or 3rd year ?

spring zephyr
#

@night cloak Are you talking about PMCO?

sand path
#

Ask customer service. @tender sparrow @pseudo night

night cloak
#

@tender sparrow he killed me today
He has over 600 matches and nothing

spring zephyr
#

@night cloak Unfortunately, you can't.

weak mason
#

@spring zephyr
How can I know if my team is accepted in pmco

tender sparrow
#

@night cloak they sell a privte hack in the tencent and not ban them.thats truth

pseudo night
#

@sand path

night cloak
#

Hello from the terms of participation in the PMCO championship, do we have to remove the commas? (Is my current name inside the Discord correct to use as the preliminary Qualifying Championship?

pseudo night
#

@sand path
@pseudo night Why do you defend them if you are in the end telling us to go to customer service? Since when does customer service respond to inquiries. ??

spring zephyr
#

@weak mason Make sure to go through the faqs in #pmco once, your questions may get answered there.

night cloak
#

@night cloak they sell a privte hack in the tencent and not ban them.thats truth
@tender sparrow i know... If they continue allow hackers for money the game will die

#

Its obvious that he hacks but NO BAN

weak mason
#

@spring zephyr
I read it.... But I'm not the team leader so I don't know whether we got accepted

#

I'm one of the team members

tender sparrow
#

@night cloak i will die because they allow cheater to play and sell them instead of money ,

night cloak
#

@night cloak It is fine during the qualifications. You will need to change ign from group stage.

#

Just imagine the game without hackers... They destroy it

pseudo night
#

@sand path If there is no desire to punish the account, we would like you to inform us in order not to tire ourselves and to report more than once on the same account .. just tell us

floral moon
sand path
#

@sand path If there is no desire to punish the account, we would like you to inform us in order not to tire ourselves and to report more than once on the same account .. just tell us
@pseudo night
I don't work for Tencent. All we do is forward reports from here. If a particular report is not banned after a tick. I have no idea why it is taking time.

empty dragon
#

@onyx cairn

primal tulip
#

Hi My FB account got hacked and i Take it back But The hacker Connect Gmail With my pubg account plz Help me 😭🙏🙏🙏

night cloak
#

Hopefully tencent will develop a better way to effectively and swiftly eliminate hackers

onyx cairn
#

How may I be of assistance? @empty dragon

floral moon
#

@primal tulip So many Players FB accounts are hacked

sand path
#

I know it's a cheater. @night cloak

#

He should be banned.

empty dragon
#

Daniel basically i'm pakistani i wanted to regester in pmco but listsn i'm 14 but i have parents permission every thing plz grant me tou play @onyx cairn

sand path
#

But it is out of my hands.

empty dragon
#

Plz sir

night cloak
#

He has playd 600 matches my friend...

onyx cairn
#

A player under the legal age of maturity in his or her country of residence, but older than 16 years of age (i.e. having lived for at least 16 calendar years after date of birth as of the Tournament start date) may participate with consent from parents or legal guardians.@empty dragon

primal tulip
#

@sand path plz help

night cloak
#

Tell us please the reason he still play@sand path

pseudo night
#

@sand path So why is the company defending very strongly from you and in the end when the confrontation takes place, the response is hardly this way (we do not know and we do not work with the company) so why is the response that the procedure was completed .. and at the same time we see that it has not ended .. who is responsible About inconsistencies in information?

empty dragon
#

@onyx cairn sir see we are qurantined so how it will affect we are playing from our home

#

Sir plz grant us play

craggy blade
#

@onyx cairn if a team in ranked in top 16 in previous pmco then they will get invite for this pmco. But what if that team got disbanded. Then what happen to slot?

onyx cairn
#

The rules are clear stated, @empty dragon. make sure reading those.

sand path
#

@sand path So why is the company defending very strongly from you and in the end when the confrontation takes place, the response is hardly this way (we do not know and we do not work with the company) so why is the response that the procedure was completed .. and at the same time we see that it has not ended .. who is responsible About inconsistencies in information?
@pseudo night
I'll give it a push. Give me 2-3 days.

craggy blade
#

@onyx cairn Hi

empty dragon
#

@onyx cairn ikr but if i put my parents id card then can i play

#

Plz plz plz sir

pseudo night
#

@sand path And how can the company give you the official capacity in dealing in the discord if you do not have any characteristic they already have?

empty dragon
#

Its a request @onyx cairn

onyx cairn
#

Make sure to read through these FAQ in #pmco, as your questions could have been answered there.
And please stop begging, @empty dragon.

craggy blade
#

@onyx cairn if a team in ranked in top 16 in previous pmco then they will get invite for this pmco. But what if that team got disbanded. Then what happen to slot?

onyx cairn
#

Check FAQ 3 in #pmco, @craggy blade.

glossy sable
#

We are a team of volunteers moderating the server, @pseudo night. We can provide support for client-sided issues here, but that's all. We do not have direct contact with the devs.

craggy blade
#

@onyx cairn Yes I checked but no answer. It says the invite is for leader but the leader already join a team which is already in top 16

spring zephyr
#

@night cloak A player under the legal age of maturity in his or her country of residence, but older than 16 years of age (i.e. having lived for at least 16 calendar years after date of birth as of the Tournament start date) may participate with consent from parents or legal guardians.

empty dragon
#

@onyx cairn give me simple answer with putting my parents id card can we are allowed to play

muted granite
#

Hi

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@empty dragon No, you can't. It requires your ID proof.

craggy blade
#

Yes I checked but no answer. It says the invite is for leader but the leader already join a team which is already in top 16 @onyx cairn

empty dragon
#

@spring zephyr so i will out my parents id card

#

So then its a oroof bro

viral ocean
#

@empty dragon you want your parents to play in the pmco?

fleet vale
#

where’s the support? my mic ain’t working 🙄

glossy sable
#

Yes.

fleet vale
#

i’ve tried repairing and deleting l then downloading again but still nothing works

empty dragon
#

@viral ocean i saying that with their id card its a proof right but from them we will play

pseudo night
#

@glossy sable Yes, I understood .. But I need please clarify .. Why do you strongly defend the accusations as if you are working in the company .. And when the debate intensifies, you will go back to the beginning and make yourself not aware of the company’s actions?

empty dragon
#

So it is legal

onyx cairn
#

You don't need to repeat your messages, this case needs to be handled by the team captain, who gets the invitation. @craggy blade

#

It is not legal, you need to proof your identity. @empty dragon

craggy blade
#

@onyx cairn ok

fleet vale
#

someone help me fix my mic lmao

empty dragon
#

@onyx cairn sir if you are real kind hearted then you will grant us permission sir pubg mobile is not harming us plz sir we are bored we also want to play sir plzzz

viral ocean
#

@fleet vale its an internet problem from my experience

primal tulip
#

Hi My FB account got hacked and i Take it back But The hacker Connect Gmail With my pubg account plz Help me 😭🙏🙏😭

onyx cairn
#

Kindly stop begging or repeating your questions to avoid moderating measures. Refer to the #613267301243944960 and the pinned messages in #pmco, @empty dragon.

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @primal tulip. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

pseudo night
#

@glossy sable ??

nimble prairie
#

Hello

spring zephyr
#

@night cloak If you are 16+ and not 18 yet.

nimble prairie
#

I am trying to return my pubg account, what should I do??

fleet vale
#

@viral ocean i think it’s the phone cause i tried opening my mic in my other device and it worked

spring zephyr
#

@nimble prairie How did you lost it?

primal tulip
#

@spring zephyr sir Its Currently Disabled ???

storm flumeBOT
#

You can contact the customer service via the game settings, @primal tulip. Refer to subpoint 5.3 in #faq for further instructions.

viral ocean
#

Then try to record a video from your phone@fleet vale

empty dragon
#

B

nimble prairie
#

Accidentally Unlinked my account from Twitter

fleet vale
#

@viral ocean it’s fine when i screen record mic works but it’s when i play pubg mic doesn’t work

viral ocean
#

Oh ok

empty dragon
#

@night cloak he is saying correct we want answer @onyx cairn

#

But before tournament registration started I asked that we are under 16 we can go then he said that we will give you a form then you can go he was a moderater

nimble prairie
#

@spring zephyr accidentally I unlinked my pubg account from my Twitter account

storm flumeBOT
#

You can contact the customer service via the game settings, @nimble prairie. Refer to subpoint 5.3 in #faq for further instructions.

onyx cairn
#

Can you show the messages, which are saying that underaged may participate?@night cloak

nimble prairie
#

@storm flume I tried but it didn’t work

#

Any suggestions?

spring zephyr
#

@nimble prairie Contact them again, that's your only hope.

nimble prairie
#

@spring zephyr No other solutions??🥺

onyx cairn
#

How should I check this, if you don't have any evidence?

empty dragon
#

@onyx cairn sir how can we give you screen shot you are moderator you can see the messages

#

And secondly we are not lying

#

We are true fans of pubg

#

@onyx cairn we can tell u the channel where he talk with the moderator

lofty trail
#

uh can I get the pmco registration link?

primal tulip
#

@spring zephyr bro I can't contact them Because Bot Are Replaying

onyx cairn
#

It's pinned in #pmco @lofty trail

glossy sable
#

We are just saying the truth, @pseudo night. The answer will vary following the person, but if you talk to one person at a time it will be the same.

lofty trail
#

thanks!

night cloak
#

When i am typing a name to change it is showing the name contains invalid names or codes though my frd changed to same type of name 2 days ago..please help me

onyx cairn
#

Your question has been answered multiple times. Please move to a discussion channel for now. @empty dragon

upper spruce
#

Sa

empty dragon
#

@onyx cairn broken......

silk kelp
#

اريد اعرف ليه الظلم دا اللعبين النظاف يتبندو والهكرات عشان بيشترو الهاك منكم ميتبندش حرام الظلم دا

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @silk kelp. Refer to #613267301243944960 for language channels.

polar marshBOT
#

@silk kelp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@night cloak You can't use that name if contains invalid codes, try to copy your friend's name from there ID and see if it works.

storm willow
#

@night cloak whats the issue ?

onyx cairn
#

Send it in here.

storm willow
#

He is not a part of staff team @night cloak

glossy sable
#

He is not staff.

night cloak
#

I want to register more than one team from the same clan with the same acronym but a different name. Is this available? @night cloak

glossy sable
#

End of discussion. That's not a "proof" at all.

storm willow
#

Understand that proving someone wrong isnt going to do any help, the organisers will always stick to the rules. @night cloak

spring zephyr
#

@night cloak You may read #613267301243944960 to know about staff roles.
You can check there roles.

glossy sable
#

It is your own problem, @night cloak, not ours. You are the one that decided to listen to a random.

heavy vortex
#

How should I know that he his moderator or not
@night cloak click on his pfp

glossy sable
#

We can not do everything for you either. :)

#

Yellow = Community Team
Red = Admin
Blue = Moderator
Green = Contributor
Else = Not staff.

#

Proof of what? That you decided that you should trust a random more than staff?

#

Your own problem, not ours.

#

Please move to a discussion channel to prevent cluttering here, thank you.

#

You have to do that by yourself.

#

Common sense.

onyx cairn
#

What kind of card?

night cloak
#

You can share your passport information, as well.

#

Do you have any other valid identification document issued by the government?

polar marshBOT
#

@runic horizon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow
#

@night cloak which country?

heavy vortex
#

@night cloak where are you from?

storm willow
#

@spring void

#

What are the valid IDs possible

spring zephyr
#

@night cloak No, you need your ID.

oblique sentinel
#

Hello, sry for interrupting, i would like to communicate with someone from PUBG Mobile officials if its possible

storm willow
#

@oblique sentinel whats the issue ?

untold summit
#

When is facebook unlink feature is coming?

oblique sentinel
#

@storm willow i would like to communicate in private because its partnership issue and i want to share some sensitive information regarding one tournament we're organizing.

warped pewter
#

See the new hacker

night cloak
#

@night cloak Do you have your birth certificate?

storm willow
#

@warped pewter we are aware of that,

warped pewter
#

How long will these irregular works?

storm willow
#

@warped pewter forwarded to the concern team.

night cloak
#

I mean your teammate, @night cloak.

warped pewter
#

What is our fault?

tired fractal
#

i cant change the nationality on the pmco registration website?

night cloak
#

Tell them to use the name written on the birth certificate.

oblique sentinel
#

hmm sorry? can someone respond to me please.

warped pewter
#

I report daily accounts that use hacking, and there is no result from that

night cloak
#

They never saw the birth certificate in-person?

real halo
#

@spring zephyr

spring zephyr
#

@real halo Yes?

tired fractal
#

i cant change the nationality on the pmco registration website?

night cloak
#

If they don't remember the name there, they cannot participate, unfortunately.

real halo
#

I need answers of problem clan @spring zephyr

spring zephyr
#

@tired fractal Try reloading the site.

night cloak
#

Use that, then.

oblique sentinel
#

@night cloak can i talk to someone from officials?

night cloak
#

Use the name on the registration form, @night cloak.

real halo
#

I no can't send my question

tired fractal
#

@spring zephyr works now, thanks :)

night cloak
#

@oblique sentinel What is wrong?

spring zephyr
#

@real halo You can't do anything about it.

buoyant spoke
#

Hello , can i talk to someone from pubg team customer service?

night cloak
#

@night cloak You don't need the ID. Just the name.

#

Yes.

oblique sentinel
#

@night cloak i wrote before, can i talk in private with someone from officials, its about partnership with PUBG Mobile regarding one tournament we're organizing.

real halo
#

I want to send you a message from somewhere else.

night cloak
real halo
#

Hope🥺

night cloak
#

Yes?

real halo
#

Help me please

empty dragon
#

@night cloak i'm writing my name only right nothing will happens right !

night cloak
#

Let me know your issue.

somber maple
#

@onyx cairn I have a question

sand path
#

@mystic dragon don't beg in this server

night cloak
#

@empty dragon Yes, you will just need the name.

somber maple
#

Is anyone here free to answer my query regarding PMCO?

night cloak
#

@somber maple Let me know.

buoyant spoke
#

Guys can somebody help me ?

night cloak
#

@buoyant spoke Yes?

warm wren
real halo
#

@night cloak I'm trying to send a problem, but I can't.

somber maple
#

@warm wren I cannot type there and the FAQ did not answer my question

oblique sentinel
#

@night cloak i have contacted every email tencent and pubg mobile provides and after one month we still have no answer, if i could share some details to someone or even get a direct contact with someone whos responsible for that would be great because the tournament date its coming and we dont even have the tournament guidelines.

warm wren
#

@night cloak the #pmco is still on extended slow mode?

night cloak
#

@real halo Could you write about it?

real halo
#

@night cloak I can send you from somewhere else.

empty dragon
#

@night cloak it will not say wrong right because we have told our issue

night cloak
#

@warm wren It is locked at the moment. Waiting for Error blobheart

light quiver
#

match not found tdm europe

warm wren
#

Okay

night cloak
#

@real halo Are you banned?

#

@empty dragon Not if you enter the correct name written on there.

somber maple
#

@night cloak @warm wren So my team is planning to register for the Wildcard region. 4 out of 5 of our players are based in Australia, and one based in Thailand. From the rules, this should be allowed as 3 or more of my players are from 1 country in the Wildcard region. However, when I go and register the player from Thailand, I cannot find the country in the list. How can I circumvent this issue?

polar marshBOT
#

@clever stream:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

warm wren
#

Because Thailand have their own registration date for a separate server @somber maple

#

You need to find another player

real halo
#

@night cloak yes, but it's not about a b.a.n my account leadership clan and i can change leadership?

empty dragon
#

After regesteration how will i get to know by email.

somber maple
#

@warm wren So we can't register him at all? Even though he doesn't plan on playing in the Thai qualifiers?

warm wren
#

Right

polar marshBOT
#

@buoyant spoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

light quiver
#

match not found tdm in europe

night cloak
#

@real halo You cannot. You need to wait for 10 years. :p I recommend asking your members to leave and create their own clan.

somber maple
#

@night cloak can you confirm?

warm wren
#

All the details of that is written in the website @somber maple

somber maple
#

Okay thank you

empty dragon
#

@night cloak after regesteration we will get a mail ???

real halo
#

Thanks💔

night cloak
#

@light quiver it might be because of lack of players u might try a different server or play on another time...

Do u get any error ?

#

@empty dragon You will receive further information by email and/or via game mail.

empty dragon
#

Ok

#

Tysmmmmm

oblique sentinel
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@night cloak i dont know if you read it before but: i have contacted every email tencent and pubg mobile provides and after one month we still have no answer, if i could share some details to someone or even get a direct contact with someone whos responsible for that would be great because the tournament date its coming and we dont even have the tournament guidelines.

night cloak
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@oblique sentinel They will not help in random tournaments. The tournaments must be very well organised, and there should be a lot of engagement. Please describe everything carefully, otherwise it will get ignored.

oblique sentinel
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@night cloak thats not an issue, the tournamnet is being organized by liburnia entertaiment a well known organizer on our region and have some big named sponsors like Vodafone Razer Msi DxRacer and lots more.

night cloak
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Please send another email to them describing all the plans and maybe a presentation file.

oblique sentinel
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@night cloak okay, thank you very much, i will contact you again if i dont get an answer i hope you dont mind!

storm flumeBOT
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Use #activities to find other PUBG MOBILE players, @upper prairie.

night cloak
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@oblique sentinel Sure.

untold summit
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@night cloak maam when facebook unlink option is is coming

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?

night cloak
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@untold summit It is being reworked at the moment. No dates.

untold summit
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ok

night cloak
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Hello can somone help?

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
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My id is not opening but my net is good

spring zephyr
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@night cloak Can you give a screen of what is happening please.

night cloak
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Screen loading loading

blissful silo
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@night cloak cant we change roster for invited team?

night cloak
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@blissful silo Unfortunately, no.

blissful silo
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Why?

night cloak
blissful silo
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They already left the clan and they are not interested for playing with us

night cloak
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My teammates voice is lagging but my net is working why?

small laurel
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My account is havked and also fb account

spring zephyr
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@night cloak Your teammates network connection can be unstable.

night cloak
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No

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Its lagging only in mine

balmy cairn
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Is anyone experiencing high ping in TDM? Queue matchmaking takes longer as well.

night cloak
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@spring zephyr

spring zephyr
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@small laurel You don't have access to your account?

small laurel
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@spring zephyr noo

night cloak
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Can you tell me?

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Any solution why my teammates voice is lagging