#questions
1 messages · Page 840 of 1
@the NOOB They say I made a mistake and I don t see any need
Bro we dont wanna spend 15 minutes on everyone cheater to make a video post on youtube etc.. for it is tencent, and they need uograde anticheat system
@tepid lodge hahahaah seriously ? so why u were using smartgaga? its most slow and laggy emulator , u only use it to cheat in game , stop lying around.
You can contact the customer service via the game settings, . Refer to subpoint 5.3 in #faq for further instructions.
U will see bro, on this game in future only cheaters will play
With tencents customer service guys
Tencent is a greedy company
Please help me, my Twitter account linked to the game has been compromised. I want to disconnect my ID 5347400239.
You can now access #emulator-chat and #emulator-support, @tepid lodge. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
If you have encountered an issue with the account unlinking feature, @vagrant onyx, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
@woven jolt read the bot message
I am a bandwidth account because of the smartgaga simulator, and I also worked on the emulator. Just a bandwidth account in its capacity. Can you please me? I spent a lot of money on this account and got tired of it and my Prophet Faku Band
ID: 5271265821
Name: 〤 BLACK〤
@vagrant onyx if you have email to sendball details
I have same problem my account in Facebook it was hacked
And i login by email only
And the hacker he login by Facebook
@tepid lodge account banned 10 years ?
Please refer to subpoint #2.12 in #faq for further information, @tepid lodge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@vagrant onyx Help me
Please refer to subpoint #2.8 in #faq for further information, @shut sail. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I was send alot of emeails to support no any action
What can i do
@tepid lodge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
A message has been sent to customer service and has not been answered
@void coral sam my problem but the hacker login by Facebook only now and i login by email
Istill waiting help
@void coral contact ingame CS.
@shut sail send correct required informations and wait it takes time.
@polar marsh can you please optimize game on samsung phones with exynos chipset? Beacuse it supposed to be running on hdr extreme. Even it cant be running on medium ectreme.
@feral knoll what cs ?
You can contact the customer service via the game settings, @void coral. Refer to subpoint 5.3 in #faq for further instructions.
@feral knoll isend all thing and i give him my details and email if the need more pictures or record i need replay or any action
@smoky helm that depends on the performance of your device not game.
Maby it will tack more time? For action
@feral knoll my device is note 10 plus
And even the newest samsung s20plus cannot play it in hdr extreme
@shut sail depends on number of requests may take weeks.
I can access the email and phone number
How to report cheaters and account sellers?
@void coral contact ingame CS.
@feral knoll how ?
@feral knoll i will wait 1 wake and i will send email or reminder
Maby the hacker he will benned my account if i login or sell my account
@smoky helm like i said it depends on performance of device.
And even the newest samsung s20plus cannot play it in hdr extreme
@smoky helm because shittynos sucks and never buy a memesung phone to game
You can contact the customer service via the game settings, @void coral. Refer to subpoint
5.3in #faq for further instructions.
@night eagle report them in game or you can additonally report them in #cheater-reports or here http://cheater-report.pubgm.cc, please do keep in mind that you need level 10 to report in #cheater-reports
account sellers you can contact a mod and let them know 
I have a suggestion for the game pubg
Let everyone use the hack
Every game my team and I play against a team of cheaters
When reporting from inside the game, no action is taken against them (more than 20 report without action)
When reporting from outside the game, a video clip must be recorded
Meaning if you finished the game, follow the cheater, record a video and wait for the cheaters channel to open
I hope everyone will be allowed to use the hack for equal opportunities
Or increase the number of monitors
@feral knoll do you know how fast is note 10 plus?
not fast as iphone 11
account sellers you can contact a mod and let them know :GWseremePeepoThink:
@vivid merlin
Already reported most of leaderboard players in game and account sellers to instagram
Yea but huawei mate 30 with the same performance as note 10 plus can play jt at hdr extreme. Can you explain that?@feral knoll
Is the tribe mode doesnt exist anymore or its just have small chance to get them?
it is currently disabled @coral leaf
Bruh why im so late to clear my mission
@smoky helm iam not expert of devices and i dont test every device. i told you all i know.
So i have to skip my mission?
@feral knoll thats why i want pubg to optimize the game. It is a little disturbing.
what website can i use to send UC
@short eagle but this is suggestion not bugs in the game
@smoky helm hope they do best for all.
Where is premium crate?
i try that website but it say my region not supported
@coarse kindle then you need to use google play store or appstore to buy UC.
@fair oriole the channel can be used for suggestions too
Thats good ok 😐
i wantto send us to someone
@coarse kindle you can gift royal pass from ingame.
am doing custom room match to giveaway UC
some ppl already have royal pass so i just want to giveaway some UC
@coarse kindle whats your region?
@paper pecan:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@lyric gull:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I want to send royal pass to my friend i have 5k uc in my account but i cant send royal with uc i have to payment for this help me please!
@long trellis hey
You can only send royal pass to friend with dollars only
Can't find guncraft menu :/
It will be avaliable to everyone in the next update @halcyon wasp
@vagrant onyx ah okey can you tell me the way to send UC?
How are you? Is there anyone who knows how long the support team will settle from within the game to respond when requesting information
Hello , i have question where to get the redemption code to get rewards ?
Bro i want to send uc to my friend how can i send?? @vagrant onyx
how do i get my guest account back?
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
@void coral it takes time for a reply be please patient
I cannot play every minute. He logs in on Facebook
Hi i have a problem with the region of my country i am from egypt but the game automatically change itself to mauritius
@spark elk unfortunately you cant change it back until the time it says is up, you could try to contact customer service to see if they can help
@vivid merlin I cannot play every minute. He logs in on Facebook
@void coral unfortunately I cant help with account related issues, you would have to contact customer service and wait for a reply from them
why do i have 300ms in asia it used to be 120 but now it's unplayable
@vivid merlin ok
If I deleted the game ,it will return to be egypt
it's most likely high traffic on your internet@stable torrent
But aday and back to mauritiua
@vivid merlin will be answered quickly by customer service ؟
@stable torrent you can contact your ISP and see what they can do
ok
@void coral it does take time seeing as all the reports and requests they get daily, please do be patient and wait for a response
0@vivid merlin okķkkkk
Hi i have a problem with the region of my country i am from egypt but the game automatically change itself to mauritius it is a lag from the game i didn't choose it
@spark elk Just use mobile data and it should be fine.
But i need to use wifi @night cloak bescause the ping in mobile data is not good
@spark elk The solution with the WiFi is really complicated.
Tell me i really need it I can't play with mobile data @night cloak
@vapid fjord:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@spark elk You need to call your ISP and ask them to offer you a dedicated IP internet package. If you already have a dedicated IP from your ISP, you need to request to change it.
Sorry but What is ISP refers to ? @night cloak
Internet Service Provider.
I will call them but when i ask them to change my IP, ro what IP I will ask to change it to?
? @night cloak
@spark elk The dedicated IP. Request a new one.
@spark elk Right.
Ok thanks . But should i change it only or delete the game and install ir again? @night cloak
@spark elk Just the Dedicated IP change would be enough.
Where is the guncraft option it aint appearing
The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now
@night cloak
Yeah i have it
Contacted support, contacted Google, still can't figure out the issue?
Where did all my titles go?
Lol
@night cloak try to buy it through midasbuy or here https://www.pubgmobile.com/pay/
Probably teaming up with enemies, @midnight coyote.
No, I did not do anything in violation of the rules of the game
If you have encountered an issue with the account unlinking feature, @hearty reef, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
@hearty reef:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Enemy teaming with 4 people in solo fpp.. please do something about this😑😑😑
Report them in-game.
What are the penalties allied with the enemy?
Ban
@river shale they will be punished accordingly
I reported ticking others... description teaming up with enemies..is this enf?
Yes, it's enough
I have proof and I sent it to the Al-Balagh website about the cheaters and more than a video and they were not held accountable, many of them play freely so why all this neglect of officials
You may check pinned message in #news, @timid otter.
What's your issue,@river shale?
I have proof and I sent him to the site for a report on cheaters and more than a video and they were not held accountable many of them play freely so why all this neglect of officials
@nimble temple:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello, @river shale!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
I want to be held accountable immediately. I want to be held accountable for violating the rules of the game. This is my problem
I have this website and I have sent the video and my request has not been responded to
You need to wait for 24h and then follow the solution provided in subpoint 4.11 in #faq, @midnight coyote
Do you want to report a hacker,@river shale?
I reported the hacker
@elfin canopy I can't find that message
When this redemption store is going to open again???
@polar marsh how do i kick someone from my pubg account
Does they have access to your PUBGM account,@sand mist ?
yea i can get on put he can still get in
@night cloak soon.
and i can’t change gmail password
@night cloak just go to bonus challenge and from there go to bonus point store. You can buy from there. The bonus reward link has been like that since 2 seasons it wont be coming anytime soon.
Change passwords of your social media account linked with your PUBGM account and enable 2 factor authentication, @sand mist.
@elfin canopy and that should I check/click in report for the people who teaming up?
Yes,@timid otter.
And what should I*
Add description "teaming up with enemies (other players)", @timid otter.
@uneven hatch I know I redeem it from bonus challenge but I have lots of battle coins you can see it, that's why Im asking.. How u know bonus reward won't be coming anytime soon??? Its gone after 0.18 update.
@modest forge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
^^ yeah he logging in both of our accounts using the new gmail feature when are you guys going to make a unlinking feature of that?
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
@elfin canopy How should i get support,
My Lizard Roar m416 kill effect got changed to ScarL operation tommrrow's kill effect 😩
Please i need support ....! My facebook account hack and somone using my facebook account to login my pubg account ...! How to unlink that facebook from pubg ....! I have gmail login of that account
If you have encountered an issue with the account unlinking feature, @fading bloom, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
Hi
@vivid merlin bro that not the solution
While i am playing i got this msg someone login from another location @vivid merlin

isnt midasbuy buying uc from a third party app?
@fading bloom if they hacked your facebook you need to contact facebook customer service to recover the account or you can contact pubg mobile customer service to have them unIink it
@night cloak no they are official sellers
Can you unlink email if it's hacked
realy
If you have encountered an issue with the account unlinking feature, @neat grail, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
hrhrhrh
@night cloak yes but if you dont believe me you may ask a mod
Man its not that
@vivid merlin bro how to contact pubg
I dont know how my account wont let me buy anything
after i spent 90$ on it
is it a glitch?
@serene heron:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
This game want update Anti chit
Why my account got 2 months ban without any reason
my pubgm keeps crashing on my ipad air 2, it takes several attempts to get in the lobby,can anyone help me?
@umbral flower:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@fading bloom:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please refer to subpoint #4.7 in #faq for further information, @paper light. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@elfin canopy Okay.thanks
My account it’s stolen what can I do
Please refer to subpoint #2.8 in #faq for further information, @undone basalt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I can’t hear anyone or anything when I log in then turn on the mic
And only when the mic is turned on
Hello
We are unable to provide assistance if you do not ask a question or state a problem, @versed scarab. Remember to read through #faq before asking questions in the support channels.
Try repairing your game and fill out this form,@tidal ivy.
Where the premium crate today is Monday and this weak two without it!?
My account has been stolen by some one on Game Center and he unlink my account and he deleted my Game Center email what can I do and my facebook it’s displayed by Facebook and I can’t get back my Facebook what I do ¿¿ please help me I pay a lot money on my account
If you have encountered an issue with the account unlinking feature, @undone basalt, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
No help with that
21st June,@versed scarab
You can contact the customer service via the game settings, @undone basalt. Refer to subpoint 5.3 in #faq for further instructions.
No help with game support
What 😱😩 @elfin canopy
I need to some one to talk with real support
We can't help you,@undone basalt, if you cannot recover your linked social media then contact in-game customer support.
Premium crates will be back on 21st June,@versed scarab.
I understand but i mean why? @elfin canopy
They've been temporarily replaced by custom crates, @versed scarab.
Then Make a way to get a credits for free to open custom crates please. @elfin canopy
Provius when I was having a enemy near me I could tell where he is left , right ,front, back just from the sound but new I can't hear in my head phones were he is because I hear the foot steps in both of my head phones ( I try a lot of different head phones because I was thinking is something wrong with them but the results was the same , I try to reinstall the game , I reset all my phones settings and still nothing changed) I really appreciate if you can give me a answer regarding this issue . I took my friend phone with his head set and his one is working normally . I really don't know what to do anymore .
Thanks.
Do you have UHD sound downloaded,@limber bloom?
Yes
You know more then me tell them you are supporter right? @elfin canopy
No, I'm just a staff member in this Discord server, I don't work for Tencent/PUBGM,@versed scarab.
Bad 😪 thank you for help @fleet veldtve
When will Andy character will release tell the date
We currently do not have a specific release date for the upcoming update, @vital hill. Once we do, we will publish further information in #news.
Routine repair,@limber bloom.
From the login screen.
@left escarp:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Good
My account has been hacked by an anonymous person. Can you help me out here to get my account back ?
If you have encountered an issue with the account unlinking feature, @torpid cave, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
Hacked account
Can anyone help me I wanna make report for player he’s playing with full hake
Hello, @void agate!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
hello guys i need to report some one i have her id in game and i have record too
so wgere can i send this record and her id please !
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@night cloak you may report the person here,
http://cheater-report.pubgm.cc
Remaining players will get the guncraft option in next update,@night cloak.
When?
Any information about unlink option?
If you have encountered an issue with the account unlinking feature, @dusty rover, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
@elfin canopy can i ask you another question please ?
Yes, sure!@night cloak
@elfin canopy any information about unlink option ?
@elfin canopy this cheater didn't have name in game i only have her id
@dusty rover
@elfin canopy i see her name is nothing
@elfin canopy every one know that lol
@elfin canopy ok thank you iwilll try
Cant wait any more cant log in from past 3 days...
@elfin canopy but i use game loop you know i can't copy any thing from game
No news about it yet, hopefully it'll be fixed soon,@twin gulch.
@night cloak give me their ID.
@elfin canopy here or private !
You can give it here,@night cloak
@elfin canopy 5165869412
PUBG Quick Scope switch is still not fixed? I can’t see the button even if enabled
@elfin canopy ok, but How i get back my Daily Missons and Events of last 3 days..???
@strong notch can you post the screenshot of it?
Uhh
I don't know,@twin gulch
Yes
@elfin canopy he didn't have a name !
@night cloak, ĒŪōŪōŪĒ
@elfin canopy ok thank's
so i send her name and her id what about my record !
@elfin canopy i can upload it in the site or upload it first in youtube !
Upload it on YouTube and provide the link in that form, @night cloak
@elfin canopy aha ok thank you alot
@elfin canopy you know her name i can't see it in game loop i don't know why but you helped me
They were using Hidden characters, you're welcome,@night cloak
@elfin canopy here’s the quick score switch issue . In classic match
@strong notch screenshot of your control layout?
Ahhh wait
Wait!@strong notch Do you have scope in this game?
Hh
Same issue with my friend
I can see the option in layout though :-/
Maybe try moving it and save the changes, @strong notch
Post it in #old with details along with screenshots, @strong notch (in a single message, there's a 6h cooldown)
Hmm that’s sad
My BBG account has been hacked. How can I retrieve it
God
Please refer to subpoint #2.8 in #faq for further information, @silver plume. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
And @elfin canopy one more thing . Where the heck is Premium Crate
I need an employee very quickly
@lime juniper
Hi ..
I have been reported on cheater in #cheater-reports channel and you marked my report with green mark as approved report but the cheater didn't get banned till now !
My report was in :
1 Jun 2020 5:39 pm
I need an employee very quickly
@night cloak it would be helpful if you answer my question
the Premium Crates will be available again starting June 21.@strong notch
Ok thanks but why so
anybody looking for a clan
And @night cloak where can I post my live streams
Then what content creators
Please refer to subpoint #6.1 in #faq for further information, @strong notch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
My account has been migrated, I need a staff member to talk about it
My account has been migrated, I need a staff member to talk about it
My account has been migrated, I need a staff member to talk about it
@silver plume follow the #faq 2.5, Please be advised that we can not help you with that. It is your own responsibility to protect your social media account.
and dont spam
Hi rock
Hey rock
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak @idle jasper. Remember to read through #faq before asking questions in the support channels.
I need a user whose account has been hacked and filed
I need a user whose account has been hacked and filed
@idle jasper:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak where can I find my user id in iOS I can’t find it when I click my avatar in discord mobile
I need a user whose account has been hacked and filed
Ok nvm
@strong notch your discord user ID is 456149900116361247
Thanks 😂 I got it
@silver plume But why?
Any reason why premium crates are removed?
@night cloak The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.
@night cloak they will be back on june 21
Ok...thanx for the reply
how are peoples account keep getting hack if they did not share their accounts this is getting bad
Security of there own social media account is there own responsibility.
true but is it the social media company responsibility to prevent it too
since its their security
am i right or not @spring zephyr
look what happen to facebook
@solemn yacht Any company can't do anything if people just keep giving there ID and pass to phishing websites.
And use discussion channels for conversations
ok
@twin condor The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.
When the update is release
Soon.
Why is the server soo laggy?
I have to report a discord server where hacks are sold and hackers are live streaming everyday
Like 270 ping
Please contact Discord's customer service for this matter, @steel mantle.
:white_small_square: https://dis.gd/contact
:white_small_square: support@discordapp.com
@spring zephyr when bonus reward redemption store will refresh
@night cloak It refreshes every week.
@spring zephyr no bonus challenge refreshes in 15 days and bonus reward redemption store is gone after 0.18 update
Hi. How is the ULTRA HD sound right now. Tried it when it released but it had so many bugs back then. Is it good now?
When is ultra hd graphics coming its been 2 or more years
We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

@sand path but when after 2-3 years, pubgm devs become lazy day by day
@icy torrent Yes?
What will be the next big craze game you guys think after pubg?
@rare oasis If you don't need any support.
Then please use discussion channels for conversations.
Can anyone answer why we can't see the name of the ones who r spectating our game?
@rotund pumice It's a bug, please do report it in the #old channel with detailed info.
@spring zephyr oh sorry i thought it's pubg chat.. sorry my fault
I need support. In Weapon master do I need to kill the enemy with sniper rifle or bolt action
I completed it with sniper rifle but didn't get the title
@rare oasis you did in classic with platinum tier or above
( make sure you selected the server that was platinum )
and what sniper you did ?
@vagrant onyx yes I was in platinum 3 and I killed with mini 14
Please please please
Please disconnect my hacked Twitter account
Nick name for account pubg ; OMAR《SKB》
id 5347400239
My game center is linked, but when I want to disconnect Twitter, the option to cancel does not appear. Please help me Technical support within the game they do not want
Please refer to subpoint #2.5 in #faq for further information, @woven jolt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I think its already posted in #old
But someone said it is done intentionally
Plz answer
@rotund pumice it is done intentionally
Y
Why we cant see name of the person who is spectating me.@night cloak
it is done intentionally and I'm not aware of the reason.
@hard hill:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please please please
Please disconnect my hacked Twitter accountNick name for account pubg ; OMAR《SKB》
id 5347400239
My game center is linked, but when I want to disconnect Twitter, the option to cancel does not appear. Please help me Technical support within the game they do not want
Where the support@woven jolt
?????
@hard hill:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@hard hill:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak
Hi ..
I have been reported on cheater in #cheater-reports channel and you marked my report with green mark as approved report but the cheater didn't get banned till now !
My report was in :
1 Jun 2020 5:39 pm
can you provide the user id
@night cloak
5308598187
Report them via in-game report system, @hard hill
@lofty patio the Player has changed he’s name
@lofty patio the Player has changed he’s name
@signal sleet
Yes bro and the admin know about that
I think it's not problem
👍🏻👍🏻
@signal sleet
I want to repirt some obw
One*
The channel is locked
What couod i do right now ?
Report**
Could**
Sorry for mistakes
Keep chatting in the server until you reach level 10 to be able to send messages in #clans or in #cheater-reports . You can check your level in the #481204134859505684 channel. You can talk about the game in #pubg-mobile. Remember to follow the #613267301243944960 while in a conversation.@prime citrus
@prime citrus the #cheater-reports channel is opened for reporting
@prime citrus im not the Admin that’s the Frist point the Second one you need to get level Rare (level 10 ) to have an access to the cheaters Report service.
@elfin canopy I finished the doc.
What is it about,@tidal ivy?
I have all data
Could i give any one
The data and report him
Any one that have the role
@prime citrus DM me your report
Thnx bro
The Mic Issue
Ahh. You tried repairing your game,@tidal ivy?
All I did was finish filling out the doc as you asked
The form was to collect more info about the issue, hopefully it'll be fixed soon.
Thanks for taking your time to fill out.
I can’t exactly get a second try, but thanks for helping
Not being able to see the name of spectator is intentional, @amber cedar
L
Nice ping
Hello
wth
Anyone looking for a line up, DM me ASAP!
okay.
wtf
Wow
I got pinggg
Ummmm???
???
Nice ping
ping?
Ping
Who ping me
Ping
Will it be fixed? @elfin canopy
sup
@rapid rain pinggg
Who pinged me
Someone did an Oopsie
okie
@everyone
@tidal mist dm
@night cloak someone abused
And here we go with spam
#chat bois
wtf who ping
Who tagged meh
wtf
Please avoid going off-topic. You can have unrelated conversations in #chat.
i just got pinged bro sup
mdfk y ping
@amber cedar it's not a bug. It's intentional
damn calm down stepbro

Who called me
guys stop
is this support channel or
Whats use of that @elfin canopy
master oogway shut up
Calm down everyone it was test
Lock the channel
Calm down everyone it was test
what is happening?
Why they hide the name of spectator
@night cloak pls do not ping multiple users again
@tacit kiln u shut up
there are no accidents @night cloak
Calm down everyone it was test
U shut up
Please avoid going off-topic. You can have unrelated conversations in #chat.
Wow
Did I miss something?
Please avoid going off-topic. You can have unrelated conversations in #chat.
@storm flume NAB
@night cloak stop spamming
Toxic noob
What's wrong?
Please avoid going off-topic. You can have unrelated conversations in #chat.
@storm flume NAB
@sand path ping
Who?
Yeah I got pinged too
What happened?
@spring zephyr My personal accounts were hacked by a criminal and were pursued by the security judiciary, which is the reason for my appearance in a Bebji account. I am misleading and prove you in a book from the General Security Judiciary. Also, in the past years, a respectable and professional player. Can you reduce the penalty because I spent money on Reckoning and getting tired a lot in pursuing the criminal وهذا الايدي 5129633685
Please do not use any other language aside from English in this channel, @silver plume. Refer to #613267301243944960 for language channels.
@sand path everyone ping
everyone don't use this channel as public chat
<@&481161015728406538>
@sharp onyx u get muted for that
Calm down, don't spam please!
Stop
Stop it!!!
Dude this guy is raiding
Calm down everyone it was test
Please avoid going off-topic. You can have unrelated conversations in #chat.
Dude u don't supposed to quote it.
Can y'all chill and go to #chat
I got ghost ping?
Next offtopic is mute.
Calm down everyone it was test
tf ghost ping
^
ghost ping?
@empty forge stop
Please avoid going off-topic. You can have unrelated conversations in #chat.
Someone pinged me here
I was killed by a hacker😥
Tch, who ping😒


Can I get rp tranfer to my new account from my banned account?

please all move to #chat and #pubg-mobile
this channel for support only
someone did ping you all but its got handle
Please avoid going off-topic. You can have unrelated conversations in #chat.

@worn cradle nope
Anyone pinged me here?

Who pinged?
Who ping!! S
I just got pinged
Why he got MVP i repeat this again explain please
@frozen schooner perhaps he healed a lot
@sand path ok
Introduce a slowmode please
Everyone ping permission is given to all?
@amber cedar no
Ok
Why can he do that in an official serve JESUS
Any new about upcoming update??
We currently do not have a specific release date for the upcoming update, @twin gulch. Once we do, we will publish further information in #news.
Why tf were me and so many others pinged?
He mentioned like 100 guys. Apologies.
Did he he get kicked?
Bc who ping??
man such a pain getting healed is more valueble then Damage thats unfair🙁 @molten forge
who is pinged lol
@chrome knoll #chat user has been taken care
The freak
Match matching take too much time. And still not matching. Can not play solo or duo match. Only squad in (Erangel) (Emulator).
Please ban cheaters and make the good gaming environment. Many cheates are using elite Royal pass account and still not ban yet. Because they think PUBGM can not ban them. This season is a bas dream for me.
@woven atlas did you kill him bro?
Lmao
who pinged me

An increase in cheating activities have recently been discovered among unauthorized emulators. As such, GameLoop players are now paired only with other GameLoop players, while non-GameLoop-players are paired only with other non-GameLoop-players.@tall crypt
@frozen schooner The damage from the blue zone increases with every subsequent zone. Please try to stay inside so that you dont take damage
@night cloak ah one idiot massi e, pinged
Yeah
Please avoid going off-topic. You can have unrelated conversations in #chat.
Who pinged?
It was some random. Who pinged 91 guys. Apologies
who deleted my messeage
Please move to #chat @night cloak
Check who pinged me earlier ty @night cloak
okay
@sand path
Lmao at least it was handled
it was skrt#8516 @barren siren
Aight ty
Hello, @stone burrow!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
How to use gameloop
You can now access #emulator-chat and #emulator-support, @vast knoll. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
someone pinged me, how do I find who pinged me with all these messages
It was some random. Who pinged 91 guys. Apologies
ok i will check it out.
@night cloak Go to recent mentions in your discord client. It won't show if the message was deleted. Avoid recent ping as it was a mass ping and issue have been dealt with
@vague gale:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@vague gale We cannot guarantee it. We don't recommend to use VPN. You can use it at your own risk
hello I lost access to my account because I was hacked on Facebook, now someone else is using my account in the game I really wanted to recover my account I have proof of payments that I made when I placed UC I can prove that the account is mine I know the day I made mine first login and everything else can I recover my account?
@normal fulcrum who can guarantee then?
@vague gale No one can. You can use VPN at your own risk. We suggest not to use it
@normal fulcrum
My ping lowers from 150 to 80ms
Hello, @fair lynx!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Is there any form to report cheaters?
VPN is not allowed in PUBGM becz its third party app, Am i right?
@fair lynx yes read the bot message
@stone burrow We cannot say it is not allowed. All we can say is we don't recommend it. You can use it at your own risk
@stone burrow
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
@stone burrow yes I heard it triggers some kind of 3rd party app
My friend got suspended for using VPN.
@stone burrow How many days did you get suspended?
He might be suspended for using VPN or maybe he was cheating and used VPN to hide his IP @stone burrow
1 week
In any case, you can take further discussion to #chat
May be. I don,t know
hello I lost access to my account because I was hacked on Facebook, now someone else is using my account in the game I really wanted to recover my account I have proof of payments that I made when I placed UC I can prove that the account is mine I know the day I made mine first login and everything else can I recover my account?
Please refer to subpoint #2.8 in #faq for further information, @dawn belfry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Try to contact the social media for trying to recover your account @dawn belfry
Helli
We are unable to provide assistance if you do not ask a question or state a problem, @dire citrus. Remember to read through #faq before asking questions in the support channels.
@dire citrus what the issue ?
@vagrant onyx how do I do that?
tf poing?
Read the bot message @dawn belfry
@fallow lynx someone did
he got suspended from the server
@fallow lynx he miss mention a lot of user
@fallow lynx @everyone wont work in this server
oooo i see (raid)
@everyone tag doesn't work, he mentioned many users by manually tagging them,@fallow lynx
please do use #chat
it's okie thanks for replying
My issue is i want to know why is my account is start over again
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @scenic lagoon.
@scenic lagoon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@vagrant onyx I can't get in touch with them for 45 days that I have been trying and what if I never recover my Facebook account? all the money I invested in the game goes to waste?
@fallow lynx yes you can take chatting in #pubg-mobile or #chat
so not a lot of user chat here
cause this channel for support only
@desert star:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@vagrant onyx hey can you help me with the tournament approval thing?
All of my outfit .rank and everything in my game data are lost and disappeared ....😥 😥
😡 😡 durh
@dire citrus not really!!!!
Now I'm start again from bronze
@vagrant onyx ??
@halcyon zodiac you can ask someone else i do not provide you that much about Tournament
@vagrant onyx I can't get in touch with them for 45 days that I have been trying and what if I never recover my Facebook account? all the money I invested in the game goes to waste?
who can i ask? @vagrant onyx
any specific name will be great then ill ask him directly @vagrant onyx
Hello, @round whale @golden ether!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@turbid dew:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
PUBG MOBILE when i get gun craft tinker 😡
I’ve already waited for 15 hours and my 300 UC and bonus tickets from the bonus shop hasn’t come in yet.. did PUBG just waste my time grinding bonus challenge.. that’s such an a hole move
@faint crow you could get it in next update
Hello everybody where is Andy character
What do I do if it doesn’t come in the next 9 hours? Can I sue them or report the company? 
@faint crow you could get it in next update
@vagrant onyx 😍
@lofty nebula still no date
I am poor gamer bro. Only phoenix os can give me playable fps
Gameloop give me 10 fps
Phoenix OS not using any cheats
All cheaters are from android emulator like gameloop, smartgaga etc
In phoenix os, cheating is impossible
I wish Gameloop and Phoenix OS lobby to be combined
Others are ok .. This is my problem
#questions where is Andy character
@golden ether you have been answers , do not repeat the same quarry again and again
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
@lofty nebula still no date yet
Hey, how i get pemission to send messeges to cheater-report channel?
I have no permission to report a hacker here on discord ??
@normal fulcrum please solve my issue its been 8 days now
@subtle forge @night cloak Keep chatting in the server until you reach level 10 to be able to send messages in #clans and in #cheater-reports . You can check your level in the #481204134859505684 channel. Remember to follow the #613267301243944960 while in a conversation.
i have a question any one ?
We are unable to provide assistance if you do not ask a question or state a problem, @topaz oar. Remember to read through #faq before asking questions in the support channels.
@night cloak can i ask u something
state the issue
I was pinged here?
@Rock47 can I ask what is happened to a account of my friend
@knotty panther yes
@night cloak How are the numbers assigned to each player in a squad? I thought it could be based on phone and network performances
@knotty panther whats wroing in this
is there any message to see ?
@night cloak , @night cloak The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.
Wait I m asking
@night cloak , @night cloak The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.
@craggy blade oof,okay
@topaz oar those are assigned by names
@knotty panther can you explain is that showing any errors or something
@subtle forge @night cloak Keep chatting in the server until you reach level 10 to be able to send messages in #clans and in #cheater-reports . You can check your level in the #481204134859505684 channel. Remember to follow the #613267301243944960 while in a conversation.
@night cloak This is not a good way.
@Rock47#3852
Preferred way is to report via in game@subtle forge
@knotty panther contact Facebook
Ok @night cloak
@subtle forge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@subtle forge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello , I will report a cheater but he change nickname, should I write old nickname or new nickname ?
Admin please reply
@subtle forge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
add the new nick name @tacit flower
@subtle forge use a discussion channel if you dont need support
and this is the reason why we dont want #cheater-reports to be opened for all
https://discordapp.com/channels/393088095840370689/481197616533733376/714569208922505277
@neat spindle report to that platform
@night cloak should I add old name ?
But from it we can get all skin outfits
@tacit flower lemme confirm it
@neat spindle as you already said that its a scam,use a discussion channel if you dont need support in here
@night cloak quickly please before #cheater-reports closed
@tacit flower add the old name in a bracket (old username: )
@night cloak ok thank you
ı have a problem
pubg mobile turkey support team doesn't support any problem on pubg mobile turkey discord server
support team doesnt working
<@&481161015728406538> please help me
too much player want to help but support team doesn't reply us
@daring blaze:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
.
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
@daring blaze we cant help the users who gets in-game account suspensions
Hi , My cousin gave me his account, and I want to delete his accounts from the account.
Is that possible?
@night cloak you want to delete his account from the account ?
@night cloak use that tag only when necessary
What does that mean
I want to delete the Twitter and Facebook accounts and adding my accounts
Can i add multiple cheater in one message since there is 6 hours lock in cheater section?
@night cloak type the words unlink for more info
or stealed account problem or unlink socialmedia problem
If you have encountered an issue with the account unlinking feature, @daring blaze, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
Another question, Shogun's development doesn't exist.
@civic pivot no
refer the pinned message in there
Unlink
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
Why no? Only yesterday recorded 7 cheaters, with video evidence, need to wait every report 6 hours?
@night cloak there you go
Another question, Shogun's development doesn't exist.
@night cloak..
@daring blaze its their responsibility to protect their account, for the unlink issue you need to contact the in-game customer service.
@night cloak i didnt get that question
Shotgun i want to change its color but the new update did not reach me even though I updated it from Google play
bruh i got pinged
@civic pivot the preferred way is to report them via in-game, this is just us the discord staffs doing some extra works to make the game to have a fair environment.
Shotgun i want to change its color but the new update did not reach me even though I updated it from Google play
@night cloak
..
@next whale a guy mentioned all the online members
@night cloak color of what??
Damn
ShotGun
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @upper sedge.
I did absolutely NOTHING :(
@vital cobalt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.
OK thanks
Hey, @faint ivy! How may I help you?
Who pinged me here? I'm not mod, I'm smol! 
Some member mentioned alot of people,@brazen kettle. The situation has been handled. We apologise for the inconvenience :)
It's okay, I thought someone needed my help here. xD
@elfin canopy I wanna help my Twitter account is hacked
@elfin canopy My account is linked to Facebook and e-mail, I want to disconnect Twitter only
As I've told you earlier, contact in-game customer support and follow these steps,@faint ivy.
@elfin canopy Contact customer support and don't respond to me
only they could help you and will take upto 60-90 days @faint ivy
I am tired of the thief’s behavior because he enters the game and changes my name to the game
@night cloak I'm afraid to take the account out of my hands
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account.
@night cloak My account is currently protected by Facebook and e-mail, and the thief also asked me Facebook
How to fix Failed to 'initialize map downloader' error when i try to enter a match with mobile data? The game lobby works fine, just cannot enter a match.
Who pinged me
@night cloak the new feature email/phone number linking system, is it only choosable to register one or can you link them both? Email/ phone linking
I wanna send details for hacker in #cheater-reports but I can’t type any messages .. help please
Waiting..waiting..waiting..waiting..waiting...waiting...waiting..waiting..waiting
@twin gulch hahahaha I AM ALSO WAITING......
Keep chatting in the server until you reach level 10 to be able to send messages in #clans and in #cheater-reports . You can check your level in the #481204134859505684 channel. You can talk about the game in #pubg-mobile. Remember to follow the #613267301243944960 while in a conversation.@pseudo night
when someone idle in game lobby but show me in match for like 1hr 30 mins or something ... why
@night cloak thnks
When PUBG will acknowledge the hackers in their game ?
hi there
there was issues
there was account my friend has been hacked by someone ,so what can i do for him? please how i get back
ID: 538322023
@maiden garnet he must contact ingame CS.
Please refer to subpoint #2.8 in #faq for further information, @maiden garnet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Bro someone hack my fb account.. I'm not able to recover .my pubg account also connect with facebook so now is this possible to recover my pubg account?
Please refer to subpoint #2.8 in #faq for further information, @west prawn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@zealous elk:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
wall hack
ID:5120124877
@rotund ocean:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Dear Pubgm,my friend just got hacked by Indonesian person via twitter please ban this person
Hello, @sterile mural!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Please refer to subpoint 2.8 in #faq for further information, @paper monolith. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Dear Pubgm,my friend just got hacked by Indonesian person via twitter please ban this person
@paper monolith Your friend doesn't have access to his/her account right?
Hello... I can't access my Pubg Account because my Facebook account has been disabled permanently and my pubg Account are synced with only my Facebook account... Please help me... Is there a way to retrieve my account... I have been playing with that account since 2 years and i purchased royal pass also... Please help me
Please refer to subpoint 2.8 in #faq for further information, @gilded phoenix. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@simple yarrow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@spring zephyr yes the hacker change the password
@spring zephyr ok
@spring zephyr all accounts are suspended ?
I lost my account 5 months ago — every time I send to give reason.. no answer just public answer as automatic answer
If you have encountered an issue with the account unlinking feature, @pseudo night, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
@fleet sierra Which accounts?
@spring zephyr pubg accounts
@pseudo night How did you lost your account?
@fleet sierra Can you explain in detail please, I don't get what you are trying to say.
@spring zephyr I was play in solo mode match then disconnected network .. on January
What?
@sterile mural u can report players in #cheater-reports
I lost my account . At this moment I can't access my account with my gamail log in . I didn't get any verification code on my email. Help me please
If you have encountered an issue with the account unlinking feature, @gray shard, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
@pseudo night:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
شباب في خط في ربط حساب الببجي انا حسابي مرتبط بثلاثه مواقع تواصل فيس بوك جيم سنتر جيميل في حل للخطاء
Please do not use any other language aside from English in this channel, @pliant heath. Refer to #613267301243944960 for language channels.
Bebji account I am linked to three Facebook Facebook Game Center Gmail social networking sites in a solution to errors
@pliant heath Can you explain your issue in detail, I didn't get what you were trying to say.
@knotty idol:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello my problem in detail My account in Bebji was linked on my Android device via social networking sites Facebook and Gmail The problem is that he entered my account in Bebji from another device. I linked the account via social networking sites to Facebook and Gym Center for understanding. I will send you pictures for clarification.
Please fix the match making system it's completely waste (why I'm saying it's waste) well I'm from north india and I'm getting south indian players i can't communicate with them bcoz they don't know my language and I don't know their language and even (people select hot drop and they go slow and steady) which ruined our games (do anything same as we exit game in Island if we continous do we got ban from match making / plis do same as Hot drop 😥)
@pliant heath Can you give a screenshot please.
Please refer to subpoint 2.5 in #faq for further information, @pliant heath. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hello. I want to report cheaters but I have only read-only option in chat
@night cloak You need a rare role for that, you can get a rare role when you are level 10.
And how do I make level 10?
@night cloak By chatting
This command is disabled in this channel, @night cloak. Please execute the command in #481204134859505684 instead.
@brisk knot You can use the match with language option, but probably that will take more time to find a match.
Thanks guys
By chatting you get exp and with that your level increase. You can check your level in #481204134859505684 @night cloak
Welcome :)
@spring zephyr I selected Hindi and English from now I didn't get any guy who speak in hindi
Like I played 20 matches once a day
From 20 matches I got hindi peeps only in 1-2 seconds
@brisk knot Play with your own squad then, you can use #activities to find people to play with.
@spring zephyr The problem is with matchmaking
Before I got best player in random
But after update matching get triggered
Nevermind
Take a look in glitch
Iron Sight + Scope
Hello my problem in detail My account in Bebji was linked on my Android device via social networking sites Facebook and Gmail The problem is that he entered my account in Bebji from another device. I linked the account via social networking sites to Facebook and Gym Center for understanding. I will send you pictures for clarification.
Okay thanks
I have lots of photos and videos of glitch
@storm flume hello again im sorry for the headache but still get no support ,
I tried everything but still no answer
Why dont i have perms to chat in cheater reports
@subtle flax You need a rare role for that, you can get a rare role when you are level 10.
Aww can someone report this cheater for me
@subtle flax Reporting him/her won't work.
You can easily get to level 10 just by chatting.
In discussion channels.
I mean like someone put this is cheater reports channel for me
My ingame chat is bugged for weeks, no any replies i get nor the conversation can be closed.. how to remove main chat?
@subtle flax how to take permission for hosting pubg tournament above 50k prizepool
Cant close my ingame CS conversation for weeks?
@graceful epoch:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
On what date will this season reset?
@dusty tree The RP ends on 07/12/2020, so the tiers will probably reset on the other day.
@spring zephyr my friend bought in the shop and he got the rewards instantly why did I not?
@sacred sky Bonus challenge?
Yeah
What am I supposed to do if I don’t get the rewards at the end of 24 hours he didn’t even get the rewards from the mail
Wait patiently, it can take some time to get the rewards.
Check your in-game mail box.
Cant close my ingame CS conversation for weeks?
Why isn’t it in my mail yet
What’s wrong w PUBG devs so stupid most of the time don’t know how to configure programs
no gun craft option came in my device and event is finished ping and answer
@cold sandal The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.
Thanks
@cold sandal not everyone has received it yet, it’ll be out for everyone after the update
oh ok thank you
Bruh he tested it again.. and got the UC instantly @spring zephyr
This is game is so bad
Scamming ppl of their time

You can contact the customer service via the game settings, @sacred sky. Refer to subpoint 5.3 in #faq for further instructions.
Ask moderator
They don’t want or can’t help at all
@sacred sky Wait for a little longer, if it still doesn't works.
Then contact in-game customer service for this.
It’s been 19 hours hell yeah
What does the mail look like? @delicate lava
pins
...
<@&481161015728406538> in pmis extended selection of team...will they pick teams if they have special symbols?
Its against the regulations
So. We don't know for sure.
And use moderator role mention only in case of an emergency.
@sand path thanks you
Hello i need help
We are unable to provide assistance if you do not ask a question or state a problem, @pastel oyster. Remember to read through #faq before asking questions in the support channels.
<@&481161015728406538> can you guys look into my problem? I’ve contacted customer service alr just scroll up a bit and see my problem w the bonus shop
I have waited approximately 20 hours
It will be back soon. Don't mention moderator role.
@sacred sky @thick pier avoid using the moderator tag
I have problem with data lost connection, i change my dns also nothing happen
Solve my problem pls
@flat creek:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak u can help me ?
Excuse me, it happened quite often in the last week that while im playing the game, the game blocks and it tells me that there’s a problem in the data connection and my account gets terminated for a few minutes. How can i solve this problem ? I changed my dns nothing happen
Hi
@fleet sierra:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi I have a channel on Facebook and YouTube two days ago I was live streaming on my Facebook and someone trying to steal my account and for some point message, comes up to rest Twitter password and this message is coming up on my phone and everyone can see that and he still in the code and he changed my password and username And I can’t log in at all only I can use my account on my Facebook
Can anyone help please
Please refer to subpoint 2.8 in #faq for further information, @quartz wing. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Voice bug, many times I cant hear my teammates nor they can hear me even if we restart.
Iphone 11 pro max user
Even reported this in Bugs reports but still no fix
Really an Issue in matches and specially in customs
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi
Guys can u tell me the times cheaters reports opens ???i have 3 videos of hackers
Why is it lagging soo bad these days?
Plz don’t tell me, my internet is bad
I just need a solution
@graceful crescent:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Mods, is there any way we can contact the ingame support real team instead of automated messages regarding bans of teaming up with cheating players
Please refer to subpoint 4.9 in #faq for further information, @spice mist. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Cheater report link please
@rustic blaze http://cheater-report.pubgm.cc/
I did like solo vs squads games for doing missions in middle east and I did 2 duo vs squads with my girlfriend, and then I played with a team which had no cheating players, and it banned me
@hexed jasper It will open when all the reports will get processed.
You can contact the customer service via the game settings, @umbral dragon. Refer to subpoint 5.3 in #faq for further instructions.
Ok I will try
I cannot contact customer support as when I press file claim it takes to me the ban reasons place and shows that my account was banned at what time, it also allows me to know the reason but doesn't allow me to contact a real person from the CS team
@umbral dragon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@floral moon WAITING...
I want help. My Facebook account was disconnected on the last update. However, I cannot create a new game on the same Facebook account, showing that authentication has been denied. I chose a routine repair that didn't work. I deleted the game and then deleted the game data. It didn't help. What should I do, please help
@regal mirage in SEASON 13 whole PUBGM was Hacked..and suppoters are saying it is BUG....
@twin gulch What should I do, please help
@regal mirage waiting is only solution
I am waiting from past 3 days.....@floral moon waiting from 28 may..
Can anyone of rhe developers of this game
Explain to me
How they can not stop
Sharpshooter hack ! On iOS
@twin gulch @regal mirage yes i am waiting from 28th may i am lost 12 Daily Missons and 1 weekly 200RP poit crate... If our problem not solve till tomorow 1 more time lost 200 RP point
If our issue not solved till 16 May... I lost My ROYAL PASS season 13 and 600UC@regal mirage @twin gulch
Only PUBGM is Responcible for my All lose
@inland zealot 8/6....Good Use Hacks one more time and get this notice 8/6/2030
The Smart Gaga simulator allows hacks to spread due to the weak firewall in which we specialize. We hope that you remove this emulator to prevent hacks from spreading in the game and to keep the game safe and enjoyable.
You can now access #emulator-chat and #emulator-support, @craggy spear. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
@craggy spear Already happened.
Check pinned messages in the #emulator-support channel.
Please refer to subpoint 4.11 in #faq for further information, @pastel oyster @inland zealot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@deep stump:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
When I on my mic why my game sounds go so Low

?
Hi
