questions

[night cloak]

What is pubg??

[tidal river]

Hello there, I have a problem, my internal phone mic doesn’t work so I can’t talk to people, so I bought me Bluetooth headphones, it has an in built mic, the mic does work , i tested it on voice recordings discord etc. But for some reason pubg doesn’t want to use that mic, And there’s no way of switching input devices on pubg

[sour idol]

Pleas i bay aruond 20000$

[tidal river]

I’m not on light btw

Normal pubgm

[sour idol]

I need any admin

[night cloak]

@cold otter Could you DM the video evidence and the in-game IDs?

[normal fulcrum]

@night cloak Which tournament are you talking about?

[analog trench]

@night cloak Hello

[night cloak]

@normal fulcrum pmco pmis and that all

[spring zephyr]

@sour idol Just follow the steps given in #faq 2.5 and unlink the unwanted account.

[normal fulcrum]

@night cloak PMCO and PMIS have different set of rules

[night cloak]

@normal fulcrum can you please share as I want to pubg my career

[tidal river]

Is there any solution for my problem? If anyone knows abt one

[normal fulcrum]

The rules I shared you was about PMIS @night cloak

[austere raft]

Hi can any one help me

[night cloak]

@normal fulcrum ok and what about pmco and pmpl

[spring zephyr]

@tidal river Seems like a bug, please do report it in the #old channel with detailed info.

[tidal river]

Alright

[normal fulcrum]

@night cloak You can read PMIS rules on https://www.pubgmobile.in/terms.html
Follow this https://clubopen.pubgmobile.com/wp-content/uploads/2020/02/PUBG-MOBILE-Club-Open-Competition-Rules-TC-Legal-2020.2.6.pdf for PMCO

[night cloak]

@normal fulcrum thank you so much bro

[wraith dragon]

@spring zephyr Can I contact you private to send all the evidence?

Please

[wispy parrot]

What can I do in Guncraft tinkerer event to get S12K skin?

[cold otter]

@cold otter Could you DM the video evidence and the in-game IDs?
@night cloak done send dm check please

[spring zephyr]

@wraith dragon Contact in-game customer service for that issue.
We are just a staff in this discord server, so we can't do much about account related issues.

@wispy parrot The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.

[night cloak]

Can I get free uc form anywhere

[spring zephyr]

@night cloak You can play bonus challenge, if you are in India.

[night cloak]

@spring zephyr ok

[floral moon]

Please Dont vest your Internet Data for Re Installing game... Its cant fix your problem@twin gulch @junior crown

[normal fulcrum]

@night cloak You can also read rules about PMSC on https://www.pubgmobile.com/esports/m/rules.shtml. Make sure check of any updates on rules

[upbeat solar]

@night cloak
Can you make PMIS Top 248 teams results public?
If not why?

[night cloak]

@normal fulcrum are very very much thank you bro😘 😘

[upper cipher]

Letter name: MR 『S͘i͘mo』
Character number: 5377478019
and the date and time of the last operation 2020.05.05
The date and time when account suspensions were confirmed
My Facebook account was hacked by Hacker and I no longer control my Bugi account so I cannot enter the PUBG game from my Facebook account and my Bugi account has been linked to another account while he is playing with my account because, please re-account because I love PUBG and I respect your policy very much Please reactivate My account so I can enjoy playing again Thank you

[polar marsh]

@upper cipher:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

My friend was a hacker but with his my account was also suspended why??

@night cloak if the enemies reported u "playing with hackers"
Then the account will be banned

@night cloak oooooooo thank you

[austere raft]

Hello i need help

[night cloak]

@austere raft tell

[sour idol]

I need email of support

[austere raft]

Im lost my account after unlinking with social media @night cloak

[storm flume]

If you have encountered an issue with the account unlinking feature, @austere raft, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

@sour idol
[e-mail]

@austere raft please do contact the customer service

How can use these crates ??

[austere raft]

@night cloak
I do and, o got mail but I don't understand waht mean

[night cloak]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. @austere raft

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@night cloak will be available from 21 june
The crates will be available from that day

Will pubg reply to my mail I wrote to them

They will

Ok

Okok

[austere raft]

@night cloak
Please i got this in CS response :

Hello soldier.

Thank you for your patience.

We are pleased to inform you that we performed a restore of the account data that met the requirements. You should now be restoring your original account.

However, in the event that you are still unable to log into your account, this means that you have not met the requirements to restore it, or that your account conditions are complex and we will need to conduct further investigations. We kindly ask that you read the instructions again and follow them carefully, then contact us again and send more details by clicking on the "New Conversation" option.

[night cloak]

Is call of duty mobile and pubg both of same company

[hallow kindle]

@night cloak I played Solo VS Squad in the Period of Time PMIS in Game Qualifier . Then the match will Countable?

[night cloak]

@hallow kindle ok

[deft atlas]

i want reports for cheater

[hot osprey]

@hallow kindle no

[storm flume]

Hello, @deft atlas!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@deft atlas u need to report them ingame as #cheater-reports is currently closed

@austere raft read the last paragraph

[deft atlas]

@night cloak thank you so much

[austere raft]

@night cloak
Send them again?!

[night cloak]

@austere raft u need to give them all the details they ask for

PUBG MOBILE is from Tencent Games and CODM is from TiMi Studios, a subsidiary of the company Tencent Games.@night cloak

I don't know why I everytime gets a hacker in my team and everyone reports me what I do

@night cloak ok thank you

@austere raft only in-game customer service can help you with this problem

[austere raft]

@night cloak
I did bro, this five time i send to them

[night cloak]

I don't know why I everytime gets a hacker in my team and everyone reports me what I do

[austere raft]

@night cloak
Ok ok thanks

[night cloak]

@night cloak is your account banned

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proud matrix]

Hey We Still didn't Got Any Mail Yet .... We are Having 31 Kills Avg... @night cloak @blazing saddle

[night cloak]

I play on iPad Pro 11inch how can I fix blurry reticle glitch ? For 6x

@proud matrix refresh your mail and also check that in spams too

@night cloak post that in #old with a screenshot or a small video

@night cloak sir help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@night cloak

@night cloak but my account didn't came back

Contact the in-game customer service
@night cloak

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

@night cloak should I apply again

Yeah

[quiet mirage]

hello, which maps are the vending machines on? i cant find them in erangel

[night cloak]

@quiet mirage It's in Miramar

You can find it in most of the major cities

[modern lava]

hello

[polar marsh]

@modern lava:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@heavy tulip:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tidal dirge]

Its not working after 5 hours
@twin gulch welcome to the club.... waiting since 8 days to get same issue resolved

[rustic fable]

Hello

[sharp fractal]

Hello everyone i have problem with my account, please help me 🥺 <@&481161015728406538>

[spring zephyr]

@sharp fractal What's the issue?

And please don't tag the moderator role

[sharp fractal]

@spring zephyr sorry for that

[polar marsh]

@sharp fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[graceful crane]

I can’t believe that pubg cant remove the Twitter account which likned with my account in pubg you should protect your player specially if they spend more thank 1000$ in your game ! It takes long time im in worry situation because my Twitter was hacked and i need to remove it

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @graceful crane. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@jagged marlin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dense shard]

I have some friends who have guncraft enabled but i dont. (We both are in the US). I’m confused.

[normal fulcrum]

@dense shard That event is available for selective players only. Will ve available for everyone in upcoming update

[dense shard]

Oh, thanks

[meager pumice]

how register to esport pubgm someone help?

[normal fulcrum]

@meager pumice Which esports?

[jade phoenix]

I wanna know why havent we got mail for confirmation

[upbeat spear]

Avg kills and chickens kitne the?

[night cloak]

@jade phoenix check ur spam folder or refresh the mails

[meager pumice]

@normal fulcrum pubgm esport

[crisp willow]

We got qualified but I cannot join on PMIS 2020 official discors server it's say link expired please help

[meager pumice]

@night cloak when was that qualifications?

@night cloak where can i do that mention

[finite thistle]

hi

[meager pumice]

@night cloak is that somewhere on this discord server?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @finite thistle. Remember to read through #faq before asking questions in the support channels.

[feral knoll]

For any PMIS related query, contact [e-mail]
@crisp willow

[tidal dirge]

@twin gulch @night cloak - 1 more person reporting the same issue. time to wake the devs up yet?

[night cloak]

@meager pumice if u need to join free or paid tournaments u can check #tournaments and #matches

[civic pivot]

@twin gulch @night cloak - 1 more person reporting the same issue. time to wake the devs up yet?
@R.I.P my PubG account#1119 No, must come to 10000 people before actings

[tidal dirge]

Devs having good sweet dreams

I want a job like that.... how can I apply?

[night cloak]

For conversations use #chat

[meager pumice]

@night cloak ok tnx

[verbal arch]

@spring zephyrhello sir ap se ek help chaiy bro

[elfin canopy]

English only,@verbal arch.

[sterile swallow]

Hey bro where can I find the link of pubg mobile india discord server

[elfin canopy]

I can DM you,@sterile swallow.

[sterile swallow]

Ok bro

[amber cedar]

I think one section is needed for all pubg official discord server

[elfin canopy]

@amber cedar || #613267301243944960 ||

[verbal arch]

@elfin canopy bro plz give the pubg mobile Indian servre link bro

[elfin canopy]

Check DM,@verbal arch.

[verbal arch]

@elfin canopyTq bro

[misty hawk]

I canceled linking my account to Bugi and I was linking it to the Facebook account only and I made a new account with the same Facebook account and I sent the customer service from the new account the currency on terms that they requested and after days came a response now it may be that he returned your account but we may not have received some information and I have contacted them again with the same The conditions that they requested are the same, and all of them are correct. Please reply and help. This is my account’s hands that I lost ID: 5195613054 This is my new account’s hands to its ID: 5831247020

[spare wing]

Hi , how to get your country’s flag registered, any help plz !

[heady falcon]

any mod here

[sullen marsh]

Am I the only one or something but I’ve been experiencing login problems with my PUBG mobile account. It keeps on saying that my account has been logged in with a newer version of the game and I should update to the newest version!!

[heady falcon]

@sullen marsh go update

[sullen marsh]

New update hear?

[heady falcon]

its like a 2mb update lol

@storm willow can we go on dm’s?

or any mod for the matter

[night cloak]

@spare wing do u want to change ur ingame flag?

[polar marsh]

@solar pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[heady falcon]

lol

got banned much pro

i like that

[spare wing]

@night cloak My country’s flag is not registered in the game

[heady falcon]

what is ur country

@woven atlas Can I dm u mate?

[woven atlas]

K

[spare wing]

@night cloak It is not registered in the game itself , can I make any register request somewhere

[night cloak]

U can use #old @spare wing

[heady falcon]

What’s your country anyways? @spare wing

[spare wing]

It is disputed @heady falcon

[heady falcon]

Disputed?

[spare wing]

can’t mention in public sorry

Thanx

[heady falcon]

Well thats heavily stupid

This man really hiding his country omfg thats funny

Brooo thats funny ngl

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[heady falcon]

@glossy sable ay man

imma dm u and yea

[left cobalt]

I lost my pubg mobile account.
Palace help me recover.
Palace

Hi Soldier.

Thank you for your patience.

We are happy to inform you that we have completed the recovery for the accounts which have fulfilled the requirements. If your account is among these, you should have gotten it back by now.

However, if you still cannot log back in, it means that you did not fulfill the requirements or that the conditions of your account are complicated so we need to make further investigation. Please read carefully and follow the instructions again, and then contact us back with more details for the same by tapping on the "New Conversation" option.

[Important] Please do not use different accounts to apply for the same lost account. It may cause the difficulty of the recovery and hence prolong the process. Thank you so much for your cooperation. We will help you as fast as we can.

If you are currently experiencing any other technical issue, or you have a comment, concern, or suggestion, please send us the exact details (screenshot) and we will gladly assist you as quickly as we can.

Thank you for your support of PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!

Best regards,

Vinn K.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

[storm flume]

If you have encountered an issue with the account unlinking feature, @left cobalt, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[barren otter]

For the 5th time I received the same reply that my account has been successfully returned however I don’t get it! Is there any other way to explain? I truly spent more than $2,000 on my lost account.

[storm flume]

If you have encountered an issue with the account unlinking feature, @barren otter, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[heady falcon]

Lol got his account suspended lmao

Wouldnt happen if u didnt do anything

[barren otter]

My issue is lost account. Never talked about suspension

[storm flume]

If you have encountered an issue with the account unlinking feature, @barren otter, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[boreal saddle]

HEY

[vivid merlin]

@boreal saddle hello what's the issue?

[barren otter]

Can anyone help with my issue ?

[livid minnow]

Hi

[summer osprey]

Hello,
I cant login into the PUBG Mobile with my Facebook account.
Its been 4 weeks since I cant login

On android the error is : Authoristion Revoked

On iOS : Safari browser tried too many times to redirect on this page ( tried iPhone and
iPad, and different iPhones )

On emulator its says Cant login , please try again.
what should i do? in-game support cant help me and mailing to [e-mail] wont help, they instant close my ticket and redirect to the in - game support

[dense cedar]

Average kills kitne chaiye select hone k liye

[sullen marsh]

Am I the only one or something but I’ve been experiencing login problems with my PUBG mobile account. It keeps on saying that my account has been logged in with a newer version of the game and I should update to the newest version!!

[livid minnow]

Hey someone help me

[karmic trench]

Can anyone tell why emulator players dont get suspended i report mobile cheaters and they got very soon but emulator cheaters are using cheats from a month without an action being taken

[polar marsh]

@boreal saddle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pearl blade]

How to invert the gyroscope

Like if I make my device go left, it should go in left and not right

[karmic trench]

@pearl blade that cant happen i guess u have to practice that way

[native cape]

We heard about pubg mobile server in Africa. We are waiting for that

Till when we can get it

[exotic crown]

-topic

[pearl blade]

Oh that's bad

[pine rampart]

@native cape it's time for Africa

[rain flume]

@rain flume its easy u should kill 6 again lmao
@tawny wyvern but i kill 8 😐 nothing happens

[summer osprey]

Ye

[hidden crater]

@pseudo night do you have video evidence? if so you can report it here and get the cheater banned

[livid minnow]

Someone from moderator here?

[polar marsh]

@native cape:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@tiny tree:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[rain grail]

#questions
I recovered my Disabled Facebook Account but After I Log in With that facebook Account i can't get My old PUBG account
What can I do now? Plz help

[wraith dragon]

I have a problem with the disconnection and I contacted support and my account was returned

Pubg Support returned my account linking the game center

But the person who haked into Facebook linked the account to the second Twitter link

Now my account is linked to three programs

I now believe that he will block my account after returning Game Center

I want to disconnect Facebook and Twitter before it blocks my account

I want someone to communicate with me

[night cloak]

@pseudo night move to #chat

[pseudo night]

@barren otter smart not enough bro I need some support

[rain grail]

Plz Help me.....

[night cloak]

@tranquil glade report them to instagram

[pseudo night]

Why @night cloak

[tranquil glade]

@night cloak i cant send any thing in cheater report why?

[rain grail]

#help

[pseudo night]

@night cloak I sent for in DM all videos link for cheaters and nothing doing just to know we talking truth .. there is support for cheaters to keep going

[fluid furnace]

Why does the number of cheaters increase in every season? If you are not able to control them .. allow everyone to use Cheat app .I lose many points because of cheaters and I earn a little.You do not do anything ,you want to watch player fly until you are certain that he is a cheater

[pseudo night]

#Money_Talks in PUBG no need manners we feel sick about this @fluid furnace

We spent thousands of dollars to upgrade our accounts and to play clean — then PUBG allow cheaters to have good times above us

[vivid merlin]

@tranquil glade because the cheater report channel is closed and you also need to be level 10 for the rare role

[hollow mango]

Please banned hacker hes on asia top 6 rank

[storm flume]

Hello, @hollow mango @pseudo night @fluid furnace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[gusty jetty]

I have purchased uc for $ 100 and have not found it in my account and I have all billing photos proving this this first time that I am facing this problem. I am constantly buying uc at the same value. I am very annoyed because of this problem!

[storm flume]

You can contact the customer service via the game settings, @rain grail. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@livid minnow what's the issue

From where did you buy the UC@gusty jetty

[gusty jetty]

midasbuy

[polar marsh]

@novel sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gusty jetty]

The first time I face this problem

[gleaming spoke]

@prime geyser

[pseudo night]

@storm flume not allow us to write here my bro #cheater-reports

[night cloak]

@gusty jetty contact [e-mail]
And in-game customer service

@pseudo night read the last message in there

[polar marsh]

@hollow mango:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sly igloo]

Hi guys, i linked my facebook profile and game center profile, i deactivated my fb account (but didn’t unlinked), then i accidentaly configured my game center profile with new email and deleted my profile, can i somehow return my profile with proof of payments?

[storm flume]

If you have encountered an issue with the account unlinking feature, @sly igloo, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[gusty jetty]

@night cloak I sent an email within two days

[storm flume]

You can contact the customer service via the game settings, @gusty jetty. Refer to subpoint 5.3 in #faq for further instructions.

[sullen marsh]

Am I the only one or something but I’ve been experiencing login problems with my PUBG mobile account. It keeps on saying that my account has been logged in with a newer version of the game and I should update to the newest version!!

[fluid furnace]

@storm flume This does not do anything if the service was effective, he would not have found cheaters
This is laughed on the minds. I regret every cent that I paid, damn you
The solution is everyone should boycott this game and cheaters will go

[gusty jetty]

There is no answer !

[pearl cove]

Did email of pmis selection are sent to respected clan leader or bot? Any mods or admins

[median obsidian]

@gusty jetty guncraft is not showing in my account ?

[pseudo night]

@night cloak I read and I replay to u actually if will still PUBG allow cheaters to play we ask u to refunds our money that’s it will be fair if PUBG looking for fair

[feral knoll]

@gusty jetty you need to wait it may take weeks, depends on how much requests the received.

[sullen marsh]

Am I the only one or something but I’ve been experiencing login problems with my PUBG mobile account. It keeps on saying that my account has been logged in with a newer version of the game and I should update to the newest version!!

[feral knoll]

@median obsidian its not available for every one yet.

[median obsidian]

Thank you

[gusty jetty]

@feral knoll
Then I bought $ 10 and found it in my account as usual !!

[night cloak]

Hi plz i need help My friend was attending with no reason, I need help and he is youtuber and stremer

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[feral knoll]

@sullen marsh try repairing.

@gusty jetty contact ingame CS we cont help you with that.

[livid minnow]

@night cloak The game asked me to add my phone number or google account
I added a google account to my pubgm account and after that the feature of removing my disabled Facebook account disappeared and I want to separate it

[sullen marsh]

I did that a lot already

[night cloak]

@livid minnow unfortunately you can't remove the linked Phone number atm

[feral knoll]

@sullen marsh uninstall and install from google play store or app store.

[livid minnow]

@night cloak i want to remove Facebook account not phone number

But i can't

[night cloak]

The unlinking feature is disabled atm

[livid minnow]

It will be available soon? @night cloak

[marble thicket]

PMIS is scam, PUBGM indian discord server useless, They are randomly giving slots to anyone for PMIS. Help someone 🥺

[night cloak]

@livid minnow we don't have the information about that, once we do we'll post that in #news

[livid minnow]

Ok Thnx

[night cloak]

@marble thicket We are not affiliated with any PUBGM indian discord server.

[pseudo night]

#Money_Talks in pubg .. Money protect cheaters

[marble thicket]

@night cloak there is no official indian discord server?

[night cloak]

No.

[steady steeple]

What the hell is happening here pmis qualifiers are only selected randomly my frnd is having 30.0 average kill with 10 chickn dinner he has qualified and we have 30.8 average kill with same 10 chickn dinner why we are not qualified i need a reason from pubg mobile officials

[feral knoll]

whats the reason for 3 month ?
iam just asking

[steady steeple]

@night cloak what is this

[green raft]

@steady steeple kitna kills tha tera

[steady steeple]

@green raft 30 .8 ka average tha with 10 chickn

[marble thicket]

Talk in English here guys

[night cloak]

@steady steeple Join the discord server and ask there.

[green raft]

Tho Bhai Hamra 32.6 ha

[marble thicket]

@night cloak to whom we should ask about PMIS ?

[green raft]

Wtf

[night cloak]

English only please.

[marble thicket]

@night cloak the DISCORD server in the mail has been deleted as the discord server link was leaked.

[night cloak]

@marble thicket I am not sure about any local events.

[marble thicket]

They are doing SLOT SCAM

[steady steeple]

@green raft pubg mobile doesnt desever any thing of talent they just need trp

[feral knoll]

whats the reason for 3 month ?
iam just asking
@night cloak

[night cloak]

We are asking about pmis

Please send an email back to the sender to get a new link.

[green raft]

@steady steeple how you get mail bro

[marble thicket]

They doing slot scam, giving the slot to popular YouTubers rather than to the real talent which is against the rule

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[obtuse sparrow]

When all device get weapon craft option

[steady steeple]

@green raft bro thats my second lineup email their average kill was 30

[marble thicket]

No one here to help regarding PMIS. and the INDIAN EVENT MANAGEMENT is worst.

[sullen marsh]

@feral knoll I did that already

[sand path]

@marble thicket yes?

[marble thicket]

@sand path many teams got average kills more than 35 but they didn't got any email , popular YouTubers with 28 to 30 kill average are selected for next round.

[tall ermine]

boycott pubgm

[steady steeple]

@sand path i need to talk with pubg mobile officials who calculate the results or some person who can solve my prob

[sand path]

If you were using gfx/had someone underage or broke rule using ipad. Then you're disqualified.

[tall ermine]

we have done nothing like that everything legal

[polar marsh]

@kind plume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[obtuse sparrow]

Can anyone tell me please when we get the weapon craft option

[marble thicket]

No reply to me wow

[pine rampart]

@marble thicket SED life lol :)

[median rune]

Excuse me @sand path

[pine rampart]

@steady steeple. Are u from tamilnadu

[sand path]

@marble thicket its not like that.

@median rune yes?

[steady steeple]

Guys its totaly fake of playing pims and anything of pubg tournemts they just need trp and all they only select the playrs with organization or hackrs they just need trp nothing else

[sand path]

@obtuse sparrow it's out for testing. Will be available to everyone soon.

[marble thicket]

Lame reply @sand path

Pmis is scam this TIME.

[sand path]

Well. I was not affiliated with it

[pine rampart]

@sand path hina no hinata

[sand path]

You can ask about it in the Indian server.

[marble thicket]

But PUBGM was the Game right?

[sand path]

Regional event.

[steady steeple]

@sand path where can i get that send me the link

[marble thicket]

@sand path hope just said,there is no official indian server

[sand path]

Dm me. There is

Its just not partnered with this one for the moment

[pine rampart]

@sand path is hina bot or?

[marble thicket]

@night cloak is @sand path saying right thing to me?

[sand path]

Its just not partnered with this one for the moment

[median rune]

My account has been compromised @sand path 2.5

[sand path]

Read faq 2.5. @median rune

[median rune]

Yes @sand path but not help me

[feral knoll]

@sullen marsh whats the version that you have? you can see it in login screen top-right.

[median rune]

Hello Soldier,

Thank you for contacting us!

We are sorry to hear that you have issues with your account. To help you in resolving the issue, we recommend you to reset your Social Networking account password. While resetting, make sure that its different from the previous one and do not share login details to anyone.

If you are unable to reset your password, we suggest you to contact particular Social Networking support that you are using as login details.

If the issue still persists even after updating your password or have any other concerns, please do let us know so we can help you that.

Best regards,

Nathan K.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support @sand path

[pine rampart]

@sand path. Y everyone asking Hina Is he working in pubgm Company

[sand path]

@median rune reply - the issue still persists.

@pine rampart I'm just affiliated with the Indian discord regional team momentarily.

[sullen marsh]

@feral knoll

[pine rampart]

@sand path I thought u were a membere of pubg m company member

[sand path]

Do you need help with something?@pine rampart

[open jasper]

@pine rampart sbko mails chla gya qualify ka ya abhi jaega?

[pine rampart]

@open jasper Hindi?

[night cloak]

@open jasper please do use English in here

[pine rampart]

@open jasper Yea no hindo

[sand path]

Top 248 teams on points basis with legit gameplay and all details correct in form are qualified for online qualifiers...

For any PMIS related query, contact [e-mail]

For the teams who have been qualified and have received an email with an invalid Discord server link, rest assured, the server link was revoked.

You will receive another email very soon. Follow the instructions given in the new email; you will be told to fill up a form and will be contacted via Phone call or Whatsapp for verification. After that, you will receive the Discord server invite.

Also, there will be 8 invitational teams alongside the qualified teams.

[open jasper]

@pine rampart mail have delivered or yet to be ?

[pine rampart]

@sand path. Are u in Pmis lol?

@open jasper WHich mail bro?

[open jasper]

For Pmis

[stiff ginkgo]

Indian discord management

[pine rampart]

@open jasper lol I'm not playing bro

[stiff ginkgo]

Let hina do his job

[night cloak]

@pine rampart if you dont need any support in here, please feel free to use #chat / #pubg-mobile

[median rune]

Resend as 2.5 @sand path

[sand path]

@median rune

[sweet cedar]

Is normal that the new tribe mode isn't available anymore since 2 days?

[median rune]

Again? @sand path

[night cloak]

@sweet cedar it is temporarily removed for some improvements and bug fixes

@sweet cedar it is removed temporally for some improvements

[open jasper]

@night cloak all mails have delivered or yet to be related to pmis?

[feral knoll]

@sullen marsh can you try login from android device?

[night cloak]

@open jasper refresh your mail or check the spams in your mail

[sweet cedar]

Ok got it so the expiration date of the event will be postponed?

[open jasper]

@night cloak till when?

[final light]

When premimum create will be arrive on pubg mob

[storm willow]

After June 21

@final light

[shut coral]

@mental halo hi

[night cloak]

@open jasper I dont have the information about that

@open jasper read the pinned message in this channel

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @shut coral. Remember to read through #faq before asking questions in the support channels.

[mental halo]

how long does the cheaters report channel last?

should i be online 24/7 to be able to report someone?

[night cloak]

Can someone please help me out I unlinked my guest account by mistake and now I don’t know how get it back😭

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[vast totem]

Hello can i found redeem code for material or doesn't exist ?

[amber cedar]

How to get pubg mobile official room card?

Can any mod reply @night cloak

[signal sleet]

This ist not ok anymore we can’t play anymore because of cheater 😡😡😡 and the cheater Repot service ist closed since 5 days. You guys support this Dump cheaters. You can’t make the game fair play anymore.

[storm flume]

Please refer to subpoint #3.5 in #faq for further information, @amber cedar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Hello, @signal sleet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vast totem]

@signal sleet Keep calm on middle east FPP Duo it's full you can't make 20 points per game

[night cloak]

@vast totem Redeem codes are from events or purchase.

[amber cedar]

U didnt read properly my question @night cloak

[signal sleet]

@vast totem they are everywhere believe me.

[night cloak]

@amber cedar you didnt check the #faq

[vast totem]

@night cloak Thanks 😘

@signal sleet I know dude 😔

[amber cedar]

How to get pubg official room card for tournament. I heard that pubg gives u room card for tournament that is tournament room card not normal

[night cloak]

@mental halo please do check the last message in that channel and the pinned message

@amber cedar you need to register for that

[amber cedar]

Yes asking for that where i register.

[night cloak]

@amber cedar If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license:

https://www.pubgmobile.com/cp/a20191127sssq/index.shtml

[young crow]

Hello,
There are some glitches and some rendering problem please solve fast!!! And my mic was on then also my voice was not reachable to my teammates but I can hear them!

[night cloak]

@young crow If you have experienced that the microphone stops working during a match, please submit this form to help us easier address the issue:

▫️ https://bit.ly/2X3CpmH

@young crow and report those bugs in #old with a Screenshot or a video recording

[young crow]

Ok thank you

[sullen marsh]

@feral knoll I’m using Game Center from iOS

[analog trench]

@night cloak Unlinked account is not recovered 35 days have passed ... No matter how many times a new convention is coming, the same msg is coming. Is there any other option

[storm flume]

If you have encountered an issue with the account unlinking feature, @analog trench, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[twin gulch]

After re instaall, facing this issue

[night cloak]

@analog trench Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

@twin gulch wait for a small patch update

[twin gulch]

@night cloak approx time???

[night cloak]

dont have the info about that

[analog trench]

@night cloak Ok sir but help us to convey this information to them but there is no other option to recover unlink account

[storm flume]

If you have encountered an issue with the account unlinking feature, @analog trench, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[twin gulch]

@night cloak ok sir..please inform me awhen new patch arrive

[night cloak]

@analog trench unfortunately the Customer Service can only help you with that, make sure you do have provided them the right information

[analog trench]

Customer service is working wrong. We have lost our old account. It's been 35 days. We haven't got an account yet.

[prime remnant]

@night cloak wat abt pmis scam

[night cloak]

@twin gulch kindly wait for an update, Dont have the information about time

[storm flume]

Please refer to this channel's pinned messages for further information, @prime remnant:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[prime remnant]

People with average of 30 kd has qualified but we got 35+ kd didn't qualified wow

[twin gulch]

@night cloak ok sir

[analog trench]

@night cloak Providing correct information, sir, there are only 4 pieces of information in it.

[night cloak]

@prime remnant read the channel's pinned messages

[oak lance]

@night cloak im here bro

[night cloak]

@oak lance state your issue

@analog trench if you have given the right info, you'll get it soon

[polar marsh]

@oak lance:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[floral moon]

@twin gulch i am also waiting for new update

[storm flume]

Please refer to this channel's pinned messages for further information, @trim ridge:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[analog trench]

@night cloak If you wait for 35 days 4-5 times and fill in the information with new convention, it is the same

[storm flume]

Please do not use any other language aside from English in this channel, @untold saddle. Refer to #613267301243944960 for language channels.

[lethal siren]

Anybody know what happened to Premium crate and also I dont have the guncraft tinkerer feature in my game, it is updated to latest version. Whats wrong with that? and What should I do?

[storm flume]

Please refer to this channel's pinned messages for further information, @lethal siren:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@lethal siren premium crates will be available from june 21 and guncraft feature is in testing, it will also be available soon

[leaden pasture]

@balmy coral we haven't got mail from pubg regarding pmis 2020 results whether we Qualified or not

[storm flume]

Please refer to this channel's pinned messages for further information, @leaden pasture:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[astral yarrow]

Are the mails really fake or not?

[storm flume]

Please refer to this channel's pinned messages for further information, @astral yarrow:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[balmy coral]

@balmy coral we haven't got mail from pubg regarding pmis 2020 results whether we Qualified or not
@leaden pasture u didnt get because u didnt qualify i am sorry

[leaden pasture]

But you told me Eveyone who participated gets the email

We had 31 avg. Kills

[hallow kindle]

@balmy coral bro How is it Possible Qualified with 25 + Avg. Kill .

We have 31+ kills @balmy coral

[night cloak]

@hallow kindle If you're qualified then you'll be contacted or else better luck next time and only Top 248 teams on points basis with legit gameplay and all details correct in form are qualified for online qualifiers...

[minor swallow]

Why I still didn't get the gun craft option 😢

[night cloak]

@minor swallow The GUNCRAFT feature will be available to everyone next update.

[minor swallow]

I heard it will not be free after update

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@minor swallow that's a fake news

[pseudo night]

There is way to play in clean mode #PUBG .? Can u stop #pubg ur cheater friend for a while ?

[night cloak]

@pseudo night if you have any suggestions use #old avoid using this channel is dont need any support in here

[cloud mountain]

I want to be able to report cheaters !!!

Make me level 10 already please !

[night cloak]

you need to have level 10 for that, use #chat and chat in there, make sure to follow the #613267301243944960

[wraith yew]

Hello Pubg and users will you help me .

My Facebook was hacked and the. Hacker used and playing Pubg with my Facebook id .

But but but
I am also login and playing same I'd through gmail .
Now the question is hacker used and playing and same I am using and playing ...
I have all screenshots with purchased Royalpass and all the things ..
Will you help me please

[minor swallow]

How can I k ow if the person against me is using hack or not I died alot today by 2 heads hot from uzi

Very fast even when iam wearing a lvl3 helmet

[pseudo night]

@night cloak any thing about cheaters all stuff ignore us they won’t do any thing coz they know there is supporting cheaters from head of PUBG stuff . Everyday we send videos no one blocking

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @wraith yew. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pseudo night]

@night cloak we just want to play single match without cheaters

[night cloak]

There's no online game free of hackers or cheaters, and they do are getting banned

[sinful lance]

@night cloak i have good pc specs but my ingame graphics flicker alot how can i fix it

[storm flume]

You can now access #emulator-chat and #emulator-support, @sinful lance. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[polar marsh]

@vestal helm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pseudo night]

@night cloak but we have videos of hackers why they not blocking ...?? No one can answer this question ?

[storm flume]

Hello, @pseudo night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[pseudo night]

@night cloak please some one answer my question!?

[sinful lance]

@night cloak can you fix my emulator graphics flicker a lot sir

[night cloak]

@sinful lance use #emulator-support

[polar marsh]

@bitter cypress:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@pseudo night Didnt i gave you an answer 12hours before,avoid repeating the same thing in here

[pseudo night]

Why hackers that we have videos for them #pubg won’t to blocking their account .?

[obtuse moat]

My account hacked

Help me please

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @obtuse moat. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pseudo night]

@night cloak thanks for ur time .. u are part of this system so u will not be different.. u can’t do anything only muted members same as me who locking for fair

[obtuse moat]

Hello soldier,

Thank you for providing all the details.

We understand your concern about account hijacking. We apologize for any inconvenience.

With regard to your account being compromised, we have shared all this information with our respective team.
They are working to solve the problem and they will try to solve your problem as soon as possible.

Meanwhile, we appreciate your understanding of this issue.

If you have any other problems or your problem, please feel free to contact us and we will help you more.

Warm greetings ,

What this ?

what should I do

[dusty shell]

When A50 bug fixed ?

[dusty rover]

@night cloak bro i have video that a live streamer using hack he is using spectate hack.but i cant sent to #cheater-reports what can i do

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @dusty rover:

:white_small_square: http://bit.ly/37Lgfbm

[fair lance]

@fair lance

[quiet garnet]

how many character vouchers we will get from upcoming events can anyone tell?

[storm willow]

@quiet garnet no information about that

[dire nimbus]

Hi! I have a small question ?

[hollow sigil]

How much kills required for PMIS in game qualifier

[robust lance]

Hello, support center. I am 22 years old. I want to play more, but by mistake , it took me out of the server because of my impulsion. Can you help me As the age changes,

[night cloak]

@robust lance you can change that after that countdown

25+ average kills with 10 chickens @hollow sigil

@dire nimbus yes

[terse canopy]

bulao kon h be officials yaha aaao baaatt kro fatt kyu ri h

[hollow sigil]

Ok

@night cloak

[night cloak]

@terse canopy use English in here

[robust lance]

@night cloak i am changed to no

[dire nimbus]

I want to add pubgm news in my discord server and i did it, so i wanted to know that do i need to enable some permissions ?

[terse canopy]

i need pubg mobile india discord server

[night cloak]

@robust lance you can only change that after that countdown

[quiet garnet]

@storm willow ok

[hollow sigil]

@terse canopy You don't have any manner

[cobalt python]

Hello any Mod active here??

[sharp onyx]

@dire nimbus You need to enable webhook permissions from server settings.
Also this is a discord related query and not game related

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cobalt python. Remember to read through #faq before asking questions in the support channels.

[craggy blade]

@terse canopy I DM you the link, check.

[open jasper]

@craggy blade dm me also plz

[craggy blade]

@open jasper ok

[robust lance]

@Rock47#3852 How many countdowns

[daring kindle]

Hi Soldier.

Thank you for your patience.

We are happy to inform you that we have completed the recovery for the accounts which have fulfilled the requirements. If your account is among these, you should have gotten it back by now.

However, if you still cannot log back in, it means that you did not fulfill the requirements or that the conditions of your account are complicated so we need to make further investigation. Please read carefully and follow the instructions again, and then contact us back with more details for the same by tapping on the "New Conversation" option.

[Important] Please do not use different accounts to apply for the same lost account. It may cause the difficulty of the recovery and hence prolong the process. Thank you so much for your cooperation. We will help you as fast as we can.

If you are currently experiencing any other technical issue, or you have a comment, concern, or suggestion, please send us the exact details (screenshot) and we will gladly assist you as quickly as we can.

Thank you for your support of PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!

Best regards,

Vinn K.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

[storm flume]

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[cobalt python]

I want a justification from Pubg mobile for PMIS online qualifier
Our squad is having 37.6avg kills in 10 matches with chicken dinner.
But still we didn't got any mail.
But some of the people who were having 30/34+ avg kills they got the mail.
Can Plzz explain the justification process

[storm flume]

Please refer to this channel's pinned messages for further information, @cobalt python:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[daring kindle]

Hi Soldier.

Thank you for your patience.

We are happy to inform you that we have completed the recovery for the accounts which have fulfilled the requirements. If your account is among these, you should have gotten it back by now.

However, if you still cannot log back in, it means that you did not fulfill the requirements or that the conditions of your account are complicated so we need to make further investigation. Please read carefully and follow the instructions again, and then contact us back with more details for the same by tapping on the "New Conversation" option.

[Important] Please do not use different accounts to apply for the same lost account. It may cause the difficulty of the recovery and hence prolong the process. Thank you so much for your cooperation. We will help you as fast as we can.

If you are currently experiencing any other technical issue, or you have a comment, concern, or suggestion, please send us the exact details (screenshot) and we will gladly assist you as quickly as we can.

Thank you for your support of PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!

Best regards,

Vinn K.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

[storm flume]

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[robust lance]

@night cloak How many countdowns

[night cloak]

30 days

[robust lance]

@night cloak can you changed please

[night cloak]

It can't

[robust lance]

@Rock47#3852 When I play, I get a message after 6 saying I go out for 15 minutes. What does this mean? Can I resume playing after 15 minutes?

@night cloak When I play, I get a message after 6 saying I go out for 15 minutes. What does this mean? Can I resume playing after 15 minutes?

[night cloak]

It's due to the age restriction @robust lance I think you can or else you can play in the next day

[bitter socket]

Hello, my friend’s acount got hacked and is linked with twitter and she can’t log in to twitter either, so what to do to bring the acount back?

[balmy coral]

We have 31+ kills @balmy coral
@hallow kindle This server is just a PUBGM Community. We're not directly affiliated to PUBG Mobile and PMIS management team in any way. We've some knowledge about Esports that's why we're assisting but as far as, I know, you are wasting your time here. We understand your hard work and the situation. You ought to contact an official or with an official way. It may help you you. Please try to understand us. We're compelled.

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @bitter socket. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fallen blade]

I'm having trouble in my account ..
before 7-9 month
i delete pubg .. now i back cant find my account ..
can you help my how i can reback my account ? all information with me

[robust lance]

I opened the game after 15 minutes and open the server Does this mean a resumption of play?

[storm flume]

You can contact the customer service via the game settings, @fallen blade. Refer to subpoint 5.3 in #faq for further instructions.

[robust lance]

@night cloak I opened the game after 15 minutes and open the server Does this mean a resumption of play?

[night cloak]

It is limited to the age restriction @robust lance

Avoid repeating the same issue in here

[barren cipher]

How we can do the arctic mode achievements if there is no arctic mode available?
Same in the Zombie Mode achievements...

[tired fractal]

^

[robust lance]

@night cloak That means the resume play after 15 minutes when I enter me

[brittle zinc]

I get this message but I don't get me account back :(

[storm flume]

If you have encountered an issue with the account unlinking feature, @brittle zinc, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[robust lance]

@night cloak That means the resume play after 15 minutes when I enter me

[night cloak]

Players below the age of 18 will receive a reminder after two and four hours, this before the six-hour restriction is reached.

[polar marsh]

@scarlet cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak hey

I didn't got my account back

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[idle crescent]

Will our account be banned for playing on phoneix os? My friend has been banned for no reason on phoneix os

[night cloak]

Please do contact the customer service @night cloak

@idle crescent Only recommended one is Gameloop using others may lead to ban

[regal thunder]

Hello help

[polar marsh]

@idle crescent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @regal thunder. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@night cloak I did they told I got my account but no it didn't came

[night cloak]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.@regal thunder @night cloak

[storm flume]

Please refer to subpoint #3.17 in #faq for further information, @idle crescent. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[regal thunder]

Hello sir i received this sms again and again but can't back my account and my all information is correct

[storm flume]

You can contact the customer service via the game settings, @regal thunder. Refer to subpoint 5.3 in #faq for further instructions.

[robust lance]

@night cloak not good

[leaden pasture]

@balmy coral

[night cloak]

@leaden pasture please do take the conversations to #pubg-mobile

[leaden pasture]

Bro My friend team with 29 avg. Kills with 10 chickens got selected for pmis but our team who have 31 avg. Kills doesn't got Qualified for pmis online Qualifiers

We also have 10 chickens

[night cloak]

@leaden pasture join the PUBG MOBILE Indian Discord for that issue

[leaden pasture]

And we are legit players not esp users

Link plz

[night cloak]

@leaden pasture DMed

[vestal fern]

تم سرقة حسابي

[storm flume]

Please do not use any other language aside from English in this channel, @vestal fern. Refer to #613267301243944960 for language channels.

[regal thunder]

@storm flume but sir i submit request 10 time but can't get back account

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @whole axle.

[polar marsh]

@whole axle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hi I got a message that your pubg account had been recovered but nothing has changed, please help

I still see same new account that was created from same social media account

Do we have here someone to respond

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[willow oxide]

The game was deleted and the data wiped, but the same problem

[night cloak]

@willow oxide try reinstalling the game or wait for an update

I did that 3 to four times but same response yet no change

Is it sure that lost account will be recovered? @storm flume

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[willow oxide]

Reinstalled more than two weeks I try

[night cloak]

@storm flume I followed that process 3 to 4 times but no change

@night cloak wait for them to respond

@willow oxide what's the version you're currently having

@night cloak they responded that your account had been recovered but no change and this happened 3 to 5 times

@night cloak is it real that account will recovered?

Only they can help you , make sure you do have provided them with right informations,

If so you'll get your account

Yes I did

[willow oxide]

version 0.18.0.12629

[night cloak]

@night cloak I have provided all the correct information

[tough mulch]

Plzzzz help me one month my unlink account not recover 😭😭😭😭

[storm flume]

If you have encountered an issue with the account unlinking feature, @tough mulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

Wait for them to respond @tough mulch @night cloak

Avoid repeating the issue in here

We discord staff's can't help you with this

@night cloak they are responding but account not recovered yet even after providing right information

[spark shuttle]

To collect those weekly crew points....should we complete the verification missions?

[willow oxide]

@Rock47version 0.18.0.12629

[tough mulch]

@night cloak what respond broo please tell me

[night cloak]

If you have provided the right informations then you'll get your account soon

@tough mulch they will respond with a message that your account had been recovered if it is not done then make sure that you have provided all the information correctly

@willow oxide did you try reinstalling

@night cloak after their reply how many days do I need to wait?

[spark shuttle]

I don't think he can help u...he is a moderater @night cloak

[willow oxide]

@night cloak I reinstalled it more than once

[wintry gorge]

Hi

[polar marsh]

@wintry gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quiet current]

I play on the South American server there is a great farce you are not watching this

[vivid merlin]

@night cloak

[polar marsh]

@rocky violet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tidal dirge]

why did I see that trump pic

Hi I got a message that your pubg account had been recovered but nothing has changed, please help
@ornate estuary - another person reporting the same issue I have

99996 more people to report this before devs can wake up look into the issue

[tired fractal]

why do i never get mythics from crates?

[tidal dirge]

@night cloak - that’s 2 people reporting the same problem as me today.... pleas inform hope. We are getting close.... 99996 more users to go.

[south hill]

This is second time still not get back my account

[zenith root]

When to download the account deletion feature

[feral knoll]

@zenith root its not available for everyone yet.

[gleaming trail]

My telephone has been hacked by someone and i was no longer able to control it cause he hacked all my accounts then i restored my accounts but seems that this thief installed illegal softwares and played by my pubg account so i need you to recalculate this issue since im pubg lover and i respect your policy for clean play

Character ID: 592560867
Name in pubg: Scorpion

[zenith root]

Anytime this feature is available, please

[feral knoll]

@zenith root we dont know.

[vivid merlin]

@zenith root we don't have a, account deletion feature, there was an account unIink feature but we arent sure when that will be back

[gleaming trail]

@vivid merlin i need help

[zenith root]

But I want to disconnect Facebook from the game How?

[gleaming trail]

@vivid merlin My telephone has been hacked by someone and i was no longer able to control it cause he hacked all my accounts then i restored my accounts but seems that this thief installed illegal softwares and played by my pubg account so i need you to recalculate this issue since im pubg lover and i respect your policy for clean play

Character ID: 592560867
Name in pubg: Scorpion

[vivid merlin]

@zenith root again that feature is disabled and we dont have an estimated time for when it will be back

@gleaming trail please contact customer service for account related issues/bans

[pallid bridge]

For the classic lover V mission im stuck on 764 matches out of 1,000 to complete it, i play the matches buts its not counting it for some reason and just stays on 764 , plz help

[polar marsh]

@tall stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zenith root]

How to delete a Facebook account because my Facebook account was compromised and respect your policy. Thank you

[vivid merlin]

@zenith root you cant delete the facebook but you can try to have it disabled by contacting fb customer support

[night cloak]

Hi

[buoyant quiver]

Change country/region dose not exit in my account

[vivid merlin]

@night cloak hello what's the issue?

@buoyant quiver it's only available to some countries

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[feral knoll]

we don't have a, account deletion feature, there was an account unIink feature but we arent sure when that will be back
@vivid merlin some users have that feature

[buoyant quiver]

But in my another account it's exit

[atomic galleon]

What the hell is goin on on those servers? Everywhere cheaters!!!!!! Stop it tencent !!!!!

[vivid merlin]

@feral knoll only korean version does

[feral knoll]

@buoyant quiver are you using KR version of the game?

[night cloak]

Help Diavolullll is my account what has been stolen and now the thief wants money

[vivid merlin]

@night cloak contact customer service for account related issues

[buoyant quiver]

@buoyant quiver are you using KR version of the game?
@feral knoll No global

[pallid bridge]

For the classic lover V mission im stuck on 764 matches out of 1,000 to complete it, i play the matches buts its not counting it for some reason and just stays on 764 , plz help

[night cloak]

Ok i will try @vivid merlin

[atomic galleon]

This is support? Nope!!! Eliminate cheaters first!!!

[feral knoll]

@pallid bridge try repairing and try again.

[night cloak]

If this is not working can you guys report the account?

[feral knoll]

@night cloak you can report him ingame.

[pallid bridge]

Which repair

[night cloak]

I tried and nothing

[feral knoll]

@pallid bridge repair button in login screen

[pallid bridge]

But there multiple

Options

[night cloak]

Routine repair

[pallid bridge]

Nope still stuck

I played another match and is still stuck on 764

[solemn verge]

Anyone got the guncraft option?

My friend has it but I didn't get it ☹️

[dark pollen]

@feral knoll مرحبا

[storm flume]

Please do not use any other language aside from English in this channel, @dark pollen. Refer to #613267301243944960 for language channels.

[dark pollen]

Hello

[vivid merlin]

@solemn verge it's only available for select few players and will be available to all soon

@dark pollen hello what's the issue?

[dark pollen]

how do i know how much report do i have

[vivid merlin]

@dark pollen can you please elaborate?

[dark pollen]

I want to know how much report do I have to my account

[vivid merlin]

@dark pollen like you wanna know how many people have reported you?

[dark pollen]

Yes

[vivid merlin]

there is no option or feature for that unfortunately, sorry@dark pollen

[atomic galleon]

Give more cheaters

[dark pollen]

@vivid merlin okay thx 😊

[solemn verge]

I also heard that in the guncraft they get one free spin daily... or is it just the first time?

[civic pivot]

Give more cheaters
@atomic galleon Since there is every 2 rounds cheaters alive, thats the proove tencent had deal with cheater organizations 🙂 and game will only be playable for cheaters, HackG battle ground

[flat bobcat]

So true @civic pivot

They couldn’t care less

[atomic galleon]

@civic pivot this is true, a lot of cheaters from kUWAIT. They dont care about us, thousands cheaters. I thiinking about uninstall this piece of ....

[flat bobcat]

The thing is, it’s such a cool game

[vivid merlin]

please do have a conversation in #chat or #pubg-mobile this channel is intended for game related support @atomic galleon @flat bobcat @civic pivot

[zenith root]

I have spoken to clients and the response was to delete the account through the feature of canceling the link that I added with an update 18.0 it did not help me and my account is vulnerable to hacking and currently the hacker enters the game that I respect your policies and laws and thank you

[flat bobcat]

I have a support issue @vivid merlin

[vivid merlin]

@flat bobcat may I ask what it is?

[flat bobcat]

What are you doing about hackers?

Why are hackers reported not dealt with?

[atomic galleon]

Yes , what are u doing? Nothing, tencent have deal with chackers organizations

[flat bobcat]

That is surely a support issue

[solemn verge]

I also heard that in the guncraft they get one free spin daily... or is it just the first time?
Yes or No?

[vivid merlin]

I'm sorry but I do not know that answer unfortunately because I am not a staff for Tencent or work for pubg

@solemn verge yes that is true you do get one free spin daily

[flat bobcat]

Fair enough, I understand that

But we have nowhere else to complain. I hope you see it comes from love of the game.

[solemn verge]

Thats kinda unfair... They're getting things before us

[long patrol]

Hey i need help related to pmis 2020

[vivid merlin]

@long patrol join the indian server in #613267301243944960 for queries related to PMIS

[long patrol]

Ok thanks man

[vivid merlin]

@solemn verge unfortunately I dont have any news on what they will do for the players that are missing out on the stuff.

[valid bolt]

how can i submit hacker video in discord server?

[vivid merlin]

Keep chatting in the server until you reach level 10 to be able to send messages in #clans and #cheater-reports. You can check your level in the #481204134859505684 channel. You can talk about the game in #pubg-mobile. Remember to follow the #613267301243944960 while in a conversation.@valid bolt

[valid bolt]

thanks @vivid merlin

this season too much hacker we cant play any match... all are use wall hack, speed hack, ,magic and others.. so can you tell me what pubg do this against this hacker?

[vivid merlin]

I'm sorry but I do not know that answer unfortunately because I am not a staff for Tencent or work for pubg

[valid bolt]

oh..

[pallid bridge]

My problem with the mission is still not fixed...

[feral knoll]

@pallid bridge logout > login

[pallid bridge]

I tried that

Doesn’t work

[feral knoll]

@pallid bridge reinstall ?

[pallid bridge]

I’ll try that

[lime dust]

Hey who to report a cheater?

[feral knoll]

@lime dust read #faq 5.1

[normal fulcrum]

@merry pebble Hey. Can you access Lost Treasures event now? Ping me

[flat bobcat]

@vivid merlin can you ask a member of staff to make an announcement about what is being done about hackers, please? Something that doesn’t just say ‘report in game’ or ‘post video here’. I know it must be frustrating for you and the other support volunteers this and really, the staff should deal with it.

[vivid merlin]

unfortunately I'm not a staff for this discord server but you may ask them in #discord to see if they can

[night cloak]

Whyyy?

[flat bobcat]

Ok @vivid merlin , here is to hoping.

[feral knoll]

@night cloak contact apple CS there an issue in your apple id not pubgm.

[night cloak]

This happened right after I linked my email and I have another account it doesn’t do this

@feral knoll

[flat bobcat]

My post got this reply @vivid merlin

Please be advised that this channel is intended for support matters related to the Discord server, @flat bobcat. Use #questions for game related questions.

[pallid bridge]

Deleted the game game and still didn’t fix it

[flat bobcat]

Should I post it elsewhere?

[night cloak]

I’ve tried emailing PUBG customer service they don’t help at all they need a live chat!

[vivid merlin]

unfortunately I do not know maybe ask a staff member or mod?

[flat bobcat]

Can you help @normal fulcrum ?

Ok, I’ll try, thanks

Are administrators staff?

Guess I’ll have to try to find out

[normal fulcrum]

@flat bobcat What's the issue?

@night cloak Region?

[flat bobcat]

In short, hackers. I think staff from PUBG should make an announcement about the huge problems the game currently has. I was told to post that in discord-support, but got a message saying it was the wrong channel.

Where can I ask something like that and have any hope it’s looked at?

Tbh, Tencent is being so disrespectful to the player base at the moment with the complete radio silence.

[storm flume]

Hello, @flat bobcat!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[flat bobcat]

😂

We all know those channels don’t work. There are too many videos in here for volunteers to deal with (understandably) and in-game reports are largely ignored. I’m therefore asking what the plan is, not a generic reply @normal fulcrum

I don’t expect it from you

But how can I go about getting one?

[rotund pike]

@

[normal fulcrum]

@flat bobcat Every hacker gets banned. Developers don't have time to inform each individual player reason and time of ban

[polar marsh]

@rotund pike:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[flat bobcat]

That’s not true. Surely you know that if you play the game.

Everyone here complains about hackers, please don’t pretend it’s not a problem.

I’m not asking you to fix it

I know you are a volunteer

[slim salmon]

i am facing issues with face book login

[flat bobcat]

And respect that

[normal fulcrum]

@flat bobcat I play the game on daily basis and face 1 or 2 hacker in whole season. If someone is better than other doesn't mean they are cheating. If reported player is using cheats or plug-ins will get a ban for sure

[flat bobcat]

Seriously. You meet one or two hackers per season?

[normal fulcrum]

@slim salmon What kind of issue?

[civic pivot]

This is how new streamers be gonna like:

[flat bobcat]

Wow

Just wow

[rotund vapor]

oh what?

[flat bobcat]

I meet a hacker every 3 games

[civic pivot]

@flat bobcat I play the game on daily basis and face 1 or 2 hacker in whole season. If someone is better than other doesn't mean they are cheating. If reported player is using cheats or plug-ins will get a ban for sure
@normal fulcrum are you serious? 1-2 cheater in whole season? Then u play 2 rounds in whole season? Which server are u playing on

[normal fulcrum]

Yes @flat bobcat. And if a hacker is saying that their hack in ban proof or they never get banned, it's a lie. They say that so innocent people can purchase their plug-ins

[rotund vapor]

i have idea @normal fulcrum

[viral estuary]

Can anyone help me?

[flat bobcat]

Ok, clearly support staff must play on a different platform to the rest of us.

[normal fulcrum]

@civic pivot Asia. Ace lobby. And please not discuss regarding other's issue and stay on your own issue

[onyx cairn]

Please keep this channel clean if you don't need assistance and avoid going off topic. You can have unrelated conversations in #chat.

[normal fulcrum]

Ok, clearly support staff must play on a different platform to the rest of us.
@flat bobcat Not true. We are not employee of Tencent

[viral estuary]

I have 4 accounts 💔

[civic pivot]

@civic pivot Asia. Ace lobby. And please not discuss regarding other's issue and stay on your own issue
@normal fulcrum I try to stay on my own issue for weeks? Where is the help? Btw im stating my own words which i see on my own eyes

[flat bobcat]

No, but you are obviously not having the problems the rest of us are. You say there are hardly any hackers. I say the game is full of them and have videos to prove it.

Weird

[polar marsh]

@viral estuary:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[river shale]

In a match, a cheater, malicious and vile player kills more than twenty-five players, and all these players perform the communication and there is no result that will not be stopped. Why is all this

[flat bobcat]

There are no hackers @river shale

It’s all in our heads

😂

[river shale]

Good

[flat bobcat]

😂😂😂

[normal fulcrum]

@flat bobcat You can report hackers using the methods mentioned by Machete. And avoid spamming in support channels

[polar marsh]

@rotund vapor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[civic pivot]

I will never forget this word: "face 1-2 cheater in whole season" 😅 u must be playing pubg clean version?

[flat bobcat]

You haven’t answered my question yet @normal fulcrum

How can I ask staff to communicate about hackers?

[normal fulcrum]

@flat bobcat As I said, you can report the hackers by using methods mentioned by Machete

[flat bobcat]

Where do I ask that?

That’s not my question

[normal fulcrum]

That's all I can say

[flat bobcat]

How can I ask staff to communicate about hackers?

[river shale]

He decided not to spend any cent on this ridiculous game due to the company's mishandling of this recurring problem every day

[normal fulcrum]

What do you wanna communicate about?

[flat bobcat]

What Tencent’s plan is for dealing with hackers

And an acknowledgment that there is a problem

[normal fulcrum]

I already told you. Report them and they'll look into it

[flat bobcat]

I give up

[river shale]

Where is the site link?

[normal fulcrum]

@river shale Which site?

[vale sparrow]

Bro i mee help

Need*

@normal fulcrum bro

[normal fulcrum]

Yes tell me

[vale sparrow]

So i am here to ask that gameloop players are matching with other gameloop players only?

And not other emulators

[regal thunder]

We'd like to inform you that if you don't have access to the social media account which is now still linked to your game account, you will have to register a new game account with the same platform as the one that is unlinked by you, so that we can recover the game data to your new account.

After that, please provide below information:

1. The new account’s UID which is linked to the same Social Media account as the one that is unlinked
2. The nickname of the same Social Media account

What is ans of this question

[storm flume]

If you have encountered an issue with the account unlinking feature, @regal thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[regal thunder]

We'd like to inform you that if you don't have access to the social media account which is now still linked to your game account, you will have to register a new game account with the same platform as the one that is unlinked by you, so that we can recover the game data to your new account.

After that, please provide below information:

1. The new account’s UID which is linked to the same Social Media account as the one that is unlinked
2. The nickname of the same Social Media account

What is ans of this question

[storm flume]

If you have encountered an issue with the account unlinking feature, @regal thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[regal thunder]

We'd like to inform you that if you don't have access to the social media account which is now still linked to your game account, you will have to register a new game account with the same platform as the one that is unlinked by you, so that we can recover the game data to your new account.

After that, please provide below information:

1. The new account’s UID which is linked to the same Social Media account as the one that is unlinked
2. The nickname of the same Social Media account

What is ans of this question

[storm flume]

If you have encountered an issue with the account unlinking feature, @regal thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[regal thunder]

We'd like to inform you that if you don't have access to the social media account which is now still linked to your game account, you will have to register a new game account with the same platform as the one that is unlinked by you, so that we can recover the game data to your new account.

After that, please provide below information:

1. The new account’s UID which is linked to the same Social Media account as the one that is unlinked
2. The nickname of the same Social Media account

What is ans of this question

[storm flume]

If you have encountered an issue with the account unlinking feature, @regal thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[regal thunder]

We'd like to inform you that if you don't have access to the social media account which is now still linked to your game account, you will have to register a new game account with the same platform as the one that is unlinked by you, so that we can recover the game data to your new account.

After that, please provide below information:

1. The new account’s UID which is linked to the same Social Media account as the one that is unlinked
2. The nickname of the same Social Media account

What is ans of this question

[storm flume]

If you have encountered an issue with the account unlinking feature, @regal thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[regal thunder]

I lost my account

[storm flume]

If you have encountered an issue with the account unlinking feature, @regal thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[normal fulcrum]

@regal thunder Stop spamming or you will be muted

[storm flume]

You can now access #emulator-chat and #emulator-support, @vale sparrow. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[river shale]

The author's website about hacker

[regal thunder]

@normal fulcrum so sir help me

[normal fulcrum]

@river shale You want to contact a hacker?

@regal thunder Read message by Machete

[regal thunder]

@normal fulcrum but sir i want answer of this question

We'd like to inform you that if you don't have access to the social media account which is now still linked to your game account, you will have to register a new game account with the same platform as the one that is unlinked by you, so that we can recover the game data to your new account.

After that, please provide below information:

1. The new account’s UID which is linked to the same Social Media account as the one that is unlinked
2. The nickname of the same Social Media account

What is ans of this question

[storm flume]

If you have encountered an issue with the account unlinking feature, @regal thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[river shale]

I want a site to report the cheats

[normal fulcrum]

@regal thunder They are asking you for details mention at the end of the message. Provide them those details

[storm flume]

Hello, @river shale!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[regal thunder]

2. The nickname of the same Social Media account

Which Nickname write..

[normal fulcrum]

@regal thunder Social media. Game is not a social media. Facebook is

[regal thunder]

@normal fulcrum you mean i write social media account name

[polar marsh]

@mild gazelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lofty swan]

@normal fulcrum

Hello sir,

My account has been unlinked for 26 days. I already contact in game support 4 times but I haven't got my account yet. Please help me out so I get my account back.

Here some extra info about my account

1. Actually i used 2 characters in my name. My visible name ( PROKILLER ) but when you copy my name and past it then it will appear as ( PROKILLERŪī )

[storm flume]

If you have encountered an issue with the account unlinking feature, @lofty swan, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[normal fulcrum]

@lofty swan Provide actual details. Whatever character you use

@regal thunder Yes

[fallen blade]

‏I'm having trouble in my account ..
‏before 7-9 month
‏i delete pubg .. now i back cant find my account ..
‏can you help my how i can reback my account ? all information with me

[lofty swan]

@normal fulcrum i did but nothing happen

[normal fulcrum]

@fallen blade Did you used guest account before?

@lofty swan Nothing will happen instantly. They will verify the details. Will take time

[regal thunder]

@normal fulcrum but sir they have sent this sms every Friday

[normal fulcrum]

@regal thunder Wait for few days. If the account is not recovered in few days, try again

[regal thunder]

@normal fulcrum is the pubg give account back

[storm flume]

If you have encountered an issue with the account unlinking feature, @regal thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[lofty swan]

@normal fulcrum but bro I am providing my all information correct but it’s not working p/z help me

[fallen blade]

@normal fulcrum my account linked google play

[normal fulcrum]

@regal thunder If all information is correct, they will recover your account

@fallen blade Than log in with same Google account

@lofty swan Unfortunately we cannot help you regarding that. You have to contact in-game support

[regal thunder]

@normal fulcrum but when already 26 days are passed

[normal fulcrum]

@regal thunder Try again

[fallen blade]

@normal fulcrum I did got a new account

[regal thunder]

@normal fulcrum bro i have 6 times submit request

[normal fulcrum]

@regal thunder Keep trying

[fallen blade]

@normal fulcrum i sign in after 7+month get new account how?

[normal fulcrum]

@fallen blade Than your old account is not linked with that google account or that social media

[fallen blade]

@normal fulcrum no i am sure linked by google play

but i delet every thing

[normal fulcrum]

@fallen blade Try some other account

[lofty swan]

@normal fulcrum can u p/z give me pubg e-mail or tencent e-mail

[normal fulcrum]

Even if you delete everything on your device, deleting details on system impossible

[fallen blade]

@normal fulcrum i cant find my account lvl57 so if you can help me i sent for you information

[normal fulcrum]

@lofty swan You can contact them through in-game support

[storm flume]

You can contact the customer service via the game settings, @fallen blade. Refer to subpoint 5.3 in #faq for further instructions.

[lofty swan]

@normal fulcrum thank you for your wonderful help 🙂🙏🏽

[fallen blade]

@normal fulcrum i need your help brother

[glad hollow]

Tell me Where is jungle adventure mode

[neon yacht]

Can my purchase of the prime plus be restored?
I uninstalled my game to try to fix the problem with the blurry on my Galaxy A50...
By doing this... my Prime Plus that I had bought only 5 days ago disappeared

[lucid jetty]

Can somebody help

[halcyon mortar]

hello i need help

I linked my account by mistake a month ago and I cannot restore it, please I would like to recover my account

[slate imp]

@storm flume please help me
My account has been stolen
Can any one help

@storm flume i emailed the support on the web site

The game account was linked to facebook
I enter afake link for gifts which hacks my facebook account then he enter the game an linked it to another social media then he disabled my facebook with pictures against community ...so i cant log in with facebook and he can with twitter.....

@storm flume @storm flume @storm flume @storm flume help please

[vivid merlin]

@slate imp have you contacted fb to get the account enabled again or tried to contact pubg customer service?

[vast rain]

hello

I have a very compromised network

and willing to use

a vpn

will it affect my game in any way

since my work

[vivid merlin]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[vast rain]

where is zi customer service?

in game?

[cobalt wolf]

How to report cheater in #cheater-reports

[storm flume]

You can contact the customer service via the game settings, @vast rain. Refer to subpoint 5.3 in #faq for further instructions.

[vivid merlin]

Keep chatting in the server until you reach level 10 to be able to send messages in #clans and #cheater-reports. You can check your level in the #481204134859505684 channel. You can talk about the game in #pubg-mobile. Remember to follow the #613267301243944960 while in a conversation.@cobalt wolf

[vagrant onyx]

@cobalt wolf you must have video proff ( you can refer to the pinned message in #cheater-reports )

note : that you need to be lvl 10 or above you can check your lvl in #481204134859505684 type !rank

[cobalt wolf]

have video proof

[vivid merlin]

@vast rain you can contact customer service by going into settings in the game go under basic and look at the bottom left it will say contact

[vast rain]

hmm okay

[cobalt wolf]

Can't I spam till I reach level 10 🤣 @vivid merlin

[vivid merlin]

no spamming is not allowed and it can reset your level its advised to just have a conversation @cobalt wolf

[olive relic]

Why I didn’t get the guncraft tinkerer?while my friends got it all

@vagrant onyx

[vivid merlin]

@olive relic it's only for select few players right now, soon it will be available to all

[river shale]

Sometimes I think the company will allocate a private server, who does not play cheating, we want to be away from them

I was playing in the server of the Middle East and left it because of cheaters, and then I went to the emulator and saw players flying in the sky and then cars running like lightning. Then we shoot someone who does not die. The game has become very bad.

We miss the fifth season, we hope the game will return as it was

[civic pivot]

We miss the fifth season, we hope the game will return as it was
@river shale + 1

[river shale]

☹️☹️☹️

I entered the winning card and I cannot enter with the five hundred because of fraud and alliance with the enemies in the individual situation. Every game I lose a few points. I do not know what to do

🥺🥺

[night cloak]

@somber solstice

I have a video to show u

If that's ok

@vagrant onyx

Ok nobody helps here 👍

@night cloak What is it about?

Hello

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Uhm

The cheater things down

@river shale Did you mean you lost points? Sorry, I didn't get you.

Now I didn’t play PUBGM for 2 days and when I logged in today I saw I was naked is it normal, because I’m scared if someone has my account even though I have 2 step on twitter

Maybe you had a limited time outfit?

I wonder if someone has my account right now I’m legit paronoid

No it is permanent

Oh wait yes

I remember now

It was corn outfit

Never mind

Wrong alert

💀

Anyway

Can I show u a video?

Of a cheater

I did some sketchy stuff on my phone dats why

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Since the cheating thing is down

Share in http://cheater-report.pubgm.cc/.

Its down

Doesnt let me type

I can confirm this it’s down

@night cloak thanks

I’m dumb af

Fine on my end.

@night cloak Np.

[slate imp]

@vivid merlin i emailed pubg support on pubg mobile official dite

[tidal root]

When can we expect that premium crates come back?

[vivid merlin]

@tidal root june 21st

@slate imp you said he can login with Twitter to your account ?

[slate imp]

@vivid merlin yes he linked a twitter to the game account account after he stolen my facebook account and log to the game

[vivid merlin]

@slate imp is it your twitter or his?

[slate imp]

@vivid merlin his twitter

@vivid merlin i cant access my account with any account he disabled my facebook account

[vivid merlin]

I would advise you to contact customer service and have them remove the Twitter account however since the facebook is disabled I would advise you to contact facebook customer service and ask them to enable the account and explain everything in detail to them

[slate imp]

@vivid merlin the facebook account has disabled to security issues ..

[vivid merlin]

so the fb customer support cant enable the account at all?

[slate imp]

@vivid merlin yeh ..i cant contact them

[mossy beacon]

I want to transfer game data out of the European Economic Area

[oak cliff]

How we can do the arctic mode achievements if there is no arctic mode available?
Same in the Zombie Mode achievements... @vivid merlin @night cloak

[vivid merlin]

@oak cliff I'm terribly sorry but I dont have much information on that issue, please do wait for a mod or staff to reply to you

[oak cliff]

@vivid merlin OK

[mossy beacon]

@Lazy@vivid merlin
I want to transfer game data out of the European Economic Area

[vivid merlin]

I'm sorry but I dont have much information on that please wait for a staff member that can answer you to come @mossy beacon

[mossy beacon]

@vivid merlin
OK thanks

[polar marsh]

@slate prism:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[near ridge]

My account was hacked and they make my fb disable,since 1 month i try to send customer service no respons,would you teal me when deduct our money from visa regarding uc that time you never late,Then now why no response and support RIP pubg customer care,MY pubg account 5382021606,for contact me please mail me [e-mail]

@polar marsh My account was hacked and they make my fb disable,since 1 month i try to send customer service no respons,would you teal me when deduct our money from visa regarding uc that time you never late,Then now why no response and support RIP pubg customer care,MY pubg account 5382021606,for contact me please mail me [e-mail]

@vivid merlin please help me

Anyone is here abl abl for support

[clever wharf]

When will premium crate available???

[sharp onyx]

@clever wharf premium crates will be available 21st June

[twin gulch]

Please fix this ussue

[sullen marsh]

@twin gulch I have the same problem bro

[twin gulch]

@sullen marsh send your screenshot

[floral moon]

9th DAY....All 9 days Daily Missonsc and Event Reward lost

@twin gulch @sullen marsh i am waiting from last 9 days for this issue

[sullen marsh]

Me too

[near ridge]

@twin gulch My account was hacked and they make my fb disable,since 1 month i try to send customer service no respons,would you teal me when deduct our money from visa regarding uc that time you never late,Then now why no response and support RIP pubg customer care,MY pubg account 5382021606,for contact me please mail me [e-mail]

[spring zephyr]

@near ridge Have you lost your access to your account?

[near ridge]

@spring zephyr yes dear

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @near ridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[near ridge]

@storm flume i alredy make an emil but no response since 1 mnth

[spring zephyr]

@near ridge If you have lost access to a social media account that is linked to you game account, PUBG MOBILE is unable to assist in recovering said access.

Contact your social media customer service and recover your social media account.

[polar marsh]

@near ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[near ridge]

@polar marsh my account gone hacked not suspend

[safe stag]

Hi I need to speak to an official

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @safe stag. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@near ridge You will need to recover your social media account first.

[polar marsh]

@near ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@kindred jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@safe stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[near ridge]

@spring zephyr can you check ur dm plz

[stuck lark]

Guys

[polar marsh]

@sharp ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sturdy ravine]

hiii

[stuck lark]

I have one premium crate coupon but i cannot find the gacha

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sturdy ravine. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@stuck lark The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

[stuck lark]

Okay

[polar marsh]

@sturdy ravine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stuck lark]

So if i have a premium crate coupon i need to wait until june 21?

[spring zephyr]

@stuck lark Yes.

[near ridge]

@spring zephyr thank you for your kind info

[polar marsh]

@sharp ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ionic cloak]

hi
I have problem with this achievement
I have more than 35 mythic outfits and here just 18
can anyone help m

[rotund vapor]

pls give me link

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[rotund vapor]

thank you

[spring zephyr]

@ionic cloak Can you post a screenshot of your outfits, or just check again.

[ionic cloak]

@spring zephyr ok wait

[rotund vapor]

can i ask you qution?

[spring zephyr]

Yes?

[rotund vapor]

What are your next plans to eliminate cheaters?

[storm flume]

Hello, @rotund vapor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fathom snow]

Hi

[rotund vapor]

I give up

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fathom snow. Remember to read through #faq before asking questions in the support channels.

[fathom snow]

Ok

[rotund vapor]

But this is an old plan, is there anything new?

?

[polar marsh]

@fathom snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rotund vapor]

no answer!