#questions

1 messages · Page 832 of 1

spring zephyr
#

@night cloak Read #faq 4.11

polar marshBOT
#

@void basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

merry pebble
#

Should i dm you the info @normal fulcrum

spring zephyr
#

@night cloak So, what's the issue?
Win94 is available in sanhok.

night cloak
#

@spring zephyr bro i have changed my dns now i open the game or wait for 3 hours

spring zephyr
#

@night cloak Just wait for the ban to expire.

night cloak
#

@spring zephyr thnaks broHugLove

gritty cloud
#

I have still not got the workshop option

#

Neither the s12k spin

waxen anchor
#

Bupgi company I am facing a problem with the features of the unlinked

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @waxen anchor, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

pseudo night
#

Hi, please excuse, why can't I play in the second maps available in the game since I would like to play in the second maps like desert or snow Why are you waiting for ten to 15 minutes without success without my fault because there are no players available so I would like to play in these maps Because the game opened the way for cheaters to enjoy the game and most of them are on the main map. Therefore, we would like to open a way for us to play away from your cheating friends .. Please reply to the inquiry👍

waxen anchor
night cloak
#

@pseudo night are you using an Emulator

#

Can you inform us when v. 18.5 will come out ?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

night cloak
#

@gritty cloud it will be available for all soon

pseudo night
#

@night cloak no I use iPad

waxen anchor
#

I waited ten days and my account was not returned through the unlink feature

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @waxen anchor, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@pseudo night try going squad

#

@waxen anchor contact the customer service and provide them the right information

pseudo night
#

@night cloak This no fix problem my dear ,, am make my rank up in solo mode

night cloak
#

It's due to low player counts

#

Use the default map( Erangel) for solo and use the rest for squad

pseudo night
#

@night cloak As i mention before ,, we cant play in erangle map ,, pubg give full access to cheaters they are alot there and we cant play

wise tinsel
#

Bro I don't get any uc

night cloak
#

@wise tinsel when did you purchase it

storm flumeBOT
#

Hello, @pseudo night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

wise tinsel
#

Bro I redeem 100 uc from battle shop

pseudo night
#

@night cloak We make reports and videos and no one block

night cloak
#

it will take upto 24 hours @wise tinsel

polar marshBOT
#

@spiral estuary:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wise tinsel
#

Bro I redeem tomorrow

night cloak
#

??

storm flumeBOT
#

You can contact the customer service via the game settings, @wise tinsel. Refer to subpoint 5.3 in #faq for further instructions.

pseudo night
#

@night cloak .. sorry but there no fair in this company .. why cheaters on top of server and clean players cant play and enjoy .. we want know reason please ?

wise tinsel
#

@night cloak bro I talk to them but there is no option

pseudo night
#

If they pay money we can pay .. just we need to know .

night cloak
#

The cheaters do get ban and they create new accounts and start doing that again as creating an account in social media is easy @pseudo night

patent thunder
night cloak
polar marshBOT
#

@shrewd halo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pseudo night
#

We have copy of our reports and videos and they still play on top of server my dear .. !!

night cloak
#

@wise tinsel wait for a day or two and if you didnt get that contact Customer servcice, we dont deal issues with purchases and all in this server

floral moon
echo jetty
#

The Guncraft option is still not available in my workshop. The event ends on 6th. I was told it hasn't been released to everyone yet but it's already the 4th. Any solutions?

night cloak
#

@pseudo night if you have evidences use #cheater-reports , you need to have level 10 in the server to post in that channel

pseudo night
#

@night cloak We have copy of our reports and videos and they still play on top of server my dear .. !! And they are keep going .. i

night cloak
#

@night cloak whats your device

#

@pseudo night can you read my last message to you

#

@night cloak Samsung Galaxy a50

pseudo night
#

@night cloak yes my dear

night cloak
#

@patent thunder restart the game and try again or use social media to login as the feature is new

#

??

#

@night cloak try clearing the cache

#

are you using any gfx software's

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

patent thunder
#

@night cloak is that I lost my account by unlinking my google account. and a week ago Error helped me get it back. but after 3 days the problem returned when I try to log in with my google account, the new account I made comes out to recover my account. that's why I was using my email to log into my old account

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @patent thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

normal fulcrum
#

Should i dm you the info @normal fulcrum
No it's fine. I'll update you

jovial wolf
wise tinsel
#

@night cloak there is no option for battle shop issue

night cloak
#

@patent thunder or try later to login via that mail

pseudo night
#

@night cloak Why did we go to Discord for reporting, and there are open channels in the game and every time we are answered that we report through it .. If the channels in the game have no effectiveness, why are they present .. Also why do not follow through on them .. Also why are players being abused to report About cheaters ... This is not their fault ... It is your fault, so you are the one who opened the way for cheaters by lack of censorship .. Please read my article

wise tinsel
#

@night cloak bro help I need uc or my point back please

topaz wave
#

how much i need starts to get conqueror in duo europe?4 starts or 5 pls answer me

pseudo night
#

@night cloak All pro players feel sick from pubg

patent thunder
#

@night cloak ok I will wait to see if the problem is solved thanks

night cloak
#

@night cloak reinstall the game but still facing the problem

topaz wave
#

how much i need starts to get conqueror in duo europe?4 starts or 5 pls answer me!!

topaz wave
#

how much i need starts to get conqueror in duo europe?4 starts or 5 pls answer me

polar marshBOT
#

@deep sand:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

topaz wave
#

how much i need starts to get conqueror in duo europe?4 starts or 5 pls answer me

pseudo night
#

@night cloak my friend i read what u wrote .. but i said “ they are still play with same cheater account and they still on the top of server rank “ thats mean no one block them “”

topaz wave
#

how much i need starts to get conqueror in duo europe?4 starts or 5 pls answer me

pseudo night
#

@night cloak we have videos and we send to pubg .. and no block for them. !! Sorry for disturb but this true and this what is happen now !! Why pubg !!

topaz wave
#

how much i need starts to get conqueror in duo europe?4 starts or 5 pls answer me

zenith crown
#

I'm sorry my bad...

neon bay
#

PMIS result date? anyone know

brazen falcon
#

Will they solve the cheater problem or not? I want to know if i need to quit this game or not

pseudo night
topaz wave
#

how much i need starts to get conqueror in duo europe?4 starts or 5 pls answer me

brazen falcon
#

Can you stop spamming

night cloak
#

you need to be in top 500, so it can be 1,3,5,7,9 or even 19 stars

pseudo night
#

@night cloak they still play for more than 200 matches and everyone in world know he is cheaters only pubg dont know ! 🤷🏻

#

@night cloak as usual no one answer

amber cedar
#

I think pubg should keep eye on leaderboard also. Only cheater on leaderboard.we know u cant keep eye on every person . But u can on leaderboard .

hearty imp
#

About a month ago at 3 pm i was logged into my pubgm account and was playing. Everything was fine. I had around 513uc in my account as i have been contributing in the elite royal pass since season 8. But on the same day 11:30pm when i decided to login again. All of my uc was gone and all the popularities that were giveable also disappeared. I check into my facebook account to see if i can get to know something from there and yes i did, someone from Indonesia somehow logged into my account and did all this. I even have a screen shot as a proof
I tried to contact pubgm support in everywhich way and this is tha last way to get some help.
Plz consider this and help me if anyone can in any way
@somber solstice @sand path @night cloak @normal fulcrum

wintry gorge
#

Hi

#

Help me please 😢😭

night cloak
#

reinstall the game but still facing the problem
@night cloak that issue will be fixing soon

how much i need starts to get conqueror in duo europe?4 starts or 5 pls answer me!!
@topaz wave you need to be in top 500

PMIS result date? anyone know
@neon bay In-Game Qualifiers results will be publishing on 5th June

@pseudo night as I said if you have proper video evidences add that in #cheater-reports or else report them via in-game avoid repeating the same issue

normal fulcrum
#

@hearty imp Avoid pinging Admins

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @hearty imp. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

We are unable to provide assistance if you do not ask a question or state a problem, @wintry gorge. Remember to read through #faq before asking questions in the support channels.

#

Hello, @brazen falcon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

wintry gorge
#

@storm flume I signed in to a Vietnamese server and could not go back to the global server

night cloak
#

@amber cedar you can give suggestions in #old

zenith crown
night cloak
#

@zenith crown avoid teaming up with cheaters, continuing will lead to permanent suspension

hearty imp
#

@night cloak can you guyz provide some kind of help to me ?

pseudo night
#

@night cloak so i see u know they are cheaters but u cant do anything .. and i like to tell i sent videos in game issue more than 45 times and nothing done .. sorry to tell u .. poor management and poor company ..

pale zenith
storm flumeBOT
#

Please refer to subpoint #2.9 in #faq for further information, @wintry gorge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

pale zenith
#

What happen :((

normal fulcrum
#

@pale zenith Can you explain?

zenith crown
#

@night cloak i didn't understand why do you mean ?

night cloak
#

@hearty imp contact Customer service

zenith crown
#

I already got punished...

normal fulcrum
#

@hearty imp Head towards #faq and read subpoint 2.5 to remove hacked account from your pubg mobile id

pale zenith
#

@normal fulcrum can't login, and zoom picture

hearty imp
#

@night cloak bro i have tried every single way to reach out to them. I have tried talking to the useless bot chat in game and also wrote an email to them

zenith crown
#

@night cloak I'm waiting for your reply man... Can you please explain it...

spring zephyr
#

Bro I redeem 100 uc from battle shop
@wise tinsel You still haven't got the UC?

normal fulcrum
#

@pale zenith Device?

foggy quest
#

Anyone knows after how much time bonus challenge rewards are refreshed?

pale zenith
#

@normal fulcrum samsung a50

night cloak
#

@zenith crown just read the notice from CS or do the file claim

avoid playing with cheaters

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @pale zenith:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

spring zephyr
#

@foggy quest It refreshes every week.

night cloak
#

@hearty imp Please refer to subpoint2.5 in #faq

hearty imp
#

@normal fulcrum my account is still in my hand and i have changed every single password from everywhere. But i am not a frequent buyer also. I just want my 510uc back. That’s it. You can check my account (577225551) i am a frequent RP buyer since season 8

#

@night cloak where is that ?

sand path
#

@hearty imp it won't be reinstated as far as I know. It's in the terms of service.

#

Consider the items lost.

wintry gorge
#

I'm in the pig problem 😔

sand path
#

Unfortunately

#

Yes? @wintry gorge

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wintry gorge
#

Please help me 😞

hearty imp
#

@sand path does the terms of service says that it’s fine to hack into someone’s account and take all his uc ? Is it fine to the TERMS ?

sand path
#

You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and their services, and (ii) all use of their services under Your Account. You must promptly notify Tencent if you know or suspect that Your Account or its password have been compromised. Tencent will regard all use of Your Account as being by you, except where They have received and acknowledged your notification to Them regarding Your Account and/or its password being compromised
@hearty imp

#

@wintry gorge you have logged into the VN version. The process is irreversible. Play in that.

wintry gorge
#

@sand path But is there a solution?

sand path
#

Nope. Play in VN

wintry gorge
#

Why? 💔

hearty imp
#

On 21st april

zenith crown
lean crescent
#

It is 4/6/2020 I thinklaugh

sand path
#

@hearty imp as I said. The items cannot be restored. Since it was your responsibility.

quick wagon
#

Hi how can I upload a video I recorded from a hacker squad?

hearty imp
#

@sand path how can i have a look at the terms ?

zenith crown
#

@sand path can you help me.

sand path
#

@zenith crown all wrong suspensions are reversed within hours.

zenith crown
#

@sand path why this is happening ?

spring zephyr
#

@quick wagon Upload it on youtube and share the link when you are reporting the cheater in the #cheater-reports channel, read pinned messages in that channel for further info.

normal fulcrum
night cloak
#

When will Samsung A50 will remove this 1p resolution of Pubgm

spring zephyr
#

@night cloak We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.

light quiver
#

Game is not opening. Galaxy 50

forest iron
#

my teamate is abusing me a lot his character id is 5433634521 please ban him or i will leave this game

spring zephyr
#

@light quiver We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.

@forest iron Report them in-game.

forest iron
#

ok

#

done

austere wigeon
#

not able to login getting this error after every 295 seconds

light quiver
#

will it affect my deletion?

ornate summit
#

hi! i'm also facing the issue with the samsung A50

#

are there any workarounds atm?

elfin canopy
#

@forest iron Report them in-game [verbal abuse] and block them.

forest iron
#

ok

spring zephyr
#

We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.
@ornate summit

normal fulcrum
#

@austere wigeon Since when are you facing this issue?

floral moon
#

@austere wigeon new versionlog in probelm???

normal fulcrum
#

@floral moon Please stay on your issue

dusty shell
#

@normal fulcrum A50?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @dusty shell:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

obtuse sand
#

Game is opening with a blury screen on Samsung A50 any solution?

dusty shell
#

Yes

spring zephyr
#

@obtuse sand We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.

dusty shell
#

Why only A50?

night cloak
#

i just reset my device lets see if it works

vapid haven
#

No news on A50 yet?

obtuse sand
#

Maybe because of the new software update whick came like a few days ago?

vapid haven
#

@night cloak reseting works but when you exit the gamebit becomes blurry

uneven lily
#

I have a doubt
Can we get only 90 character voucher per week in a event?

night cloak
#

man!! i wiped my data..everything to do a fresh start

vapid haven
#

Big Sad :(

normal fulcrum
#

Why only A50?
We are not sure. Did you update your device system recently?

austere wigeon
#

@floral moon yes

vapid haven
#

@normal fulcrum One person still has the May 1st update and its still bugged

austere wigeon
#

@normal fulcrum since yesterday 1 mb patch

night cloak
#

i didnt done anything to my device i switched on recent apps and was using whatsapp and when i switched again it was showing all blurry

vapid haven
#

I was using reddit

devout jay
#

Ok

plucky meadow
#

I need help in switching Pubg Global id to VNG id

night cloak
#

@spring zephyr an hogya thik

spring zephyr
#

@night cloak English please.

night cloak
#

Now issues I'd ok pubg running fine in a50

upper wolf
#

Is it possible to unlink gamecenter account?

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @upper wolf, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

ebon bear
#

When is the A50 problem fixed?

spring zephyr
#

@plucky meadow You mean Vietnamese version?

plucky meadow
#

Yes @spring zephyr

night cloak
#

@ebon bear mine fixed

storm flumeBOT
#

Please refer to subpoint 2.9 in #faq for further information, @plucky meadow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

patent thunder
sand path
#

That feature is in testing phase @patent thunder

spring zephyr
#

@night cloak You did anything or it got fixed automatically?

nimble star
#

Hey, I have a question regarding screen recording. PUBG Mobile doesn't allow screen recording with internal game sound with third party recorders, but my phone didn't come with one pre-installed, so I cannot record the internal audio. When will the patch be released to support the API for the sound recording support for third party apps?

plucky meadow
#

#faq 2.9 says possible but tutorial isn't there

faint nebula
#

I am unable to access to guncraft in workshop option

feral knoll
#

@nimble star device?

nimble star
#

Nokia 7+

feral knoll
#

@plucky meadow no need for tutorial just download VT version and open your account.

spring zephyr
#

@plucky meadow You can't switch your account back to global once you have switched your account to VT. Be aware.

normal fulcrum
#

@austere wigeon Have you tried client repair?

plucky meadow
#

I did but that is creating a new account in VN @feral knoll

patent thunder
#

@sand path that's the only way to log into my old pubg account

normal fulcrum
#

@ebon bear Can you try a troubleshooting step if possible?

neon basalt
#

@night cloak

plucky meadow
#

@spring zephyr it's fine with me even if I will be not able to switch back to Global

austere wigeon
#

@normal fulcrum will try it’s fine now but

night cloak
#

@neon basalt thank you

normal fulcrum
#

@austere wigeon Glad to know. Enjoy

neon basalt
#

👍

night cloak
#

So um i have a big problem with my account

patent thunder
#

@sand path because I had lost my account by unlinking my google account. and Error helped me to recover it but after 3 days I could not enter my old account with my google account because the new account still comes out. that's why i'm using my email

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @patent thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

neon basalt
#

Put it in one message. It gets lost in the feed @night cloak

night cloak
#

Ok

#

Can i post screen shots here

rose radish
#

Guys I have problem my Facebook account get hacked then I recovered my Facebook account but the problem the hacker link his Email in linked Email now he can log in to my account through Email how I can remove it I contact the game the did not respond me yet from 30 may 2020

neon basalt
#

You can

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @rose radish. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
vapid haven
#

oof

austere wigeon
#

@normal fulcrum I started facing it since yesterday 1mb patch repaired now hope it doesn’t happen again

night cloak
#

Can anyone help me understand why this is being displayed on my screen when I tryed to log in

spring zephyr
#

@night cloak We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.

sand path
#

@patent thunder and second slot?

faint nebula
#

I just want to know about the issue of guncraft option. It is not showing to me.

vapid haven
#

Is there a specific day for when they might fix this?

night cloak
#

@spring zephyr how did you know i had an A50

#

Never mind it fi e i got my answer at least and thank you

spring zephyr
#

@night cloak It's an issue that only users of Samsung galaxy A50 are facing.

night cloak
#

Ok

#

I can stop actually crying now

patent thunder
#

@sand path I did not understand

floral moon
#

@austere wigeon i am facing this issue from 28th MAY

patent thunder
#

second what?@sand path

fathom pelican
#

@spring zephyr what is your role in pubg mobile

spring zephyr
#

@faint nebula It's not available for everyone yet, you will get it soon.

#

@fathom pelican What?

normal fulcrum
#

@night cloak About your issue, can you try a troubleshooting step if you don't mind?

night cloak
#

Uh

fathom pelican
#

I want to ask are u a developer or tester

graceful finch
spring zephyr
#

@fathom pelican Nope, I am just a staff member in this discord community.

graceful finch
#

I have this problem can anyone help

spring zephyr
#

@graceful finch We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.

normal fulcrum
#

@graceful finch Device?

night cloak
#

@normal fulcrum im not sure what your asking

normal fulcrum
#

@night cloak About the issue, the screenshot you shared above

night cloak
#

Yes but what do you mean trouble shooting

#

I can play video games but I'm not really that technically inclined to

normal fulcrum
#

@night cloak Some steps which might help fix the issue. But no guarantees

graceful finch
#

Samsung A50

night cloak
#

I will try anything

normal fulcrum
#

@night cloak @graceful finch You guys mind if I DM you?

night cloak
#

Sure yeah you can DM me

#

I was about to ask you the same thing

lofty kelp
#

Pubg has a bug on My samsung a50

graceful finch
#

Sure You can

lofty kelp
#

Anyone same?

analog ice
normal fulcrum
#

@lofty kelp You mind if I dm you?

lofty kelp
#

@normal fulcrum go on, dm me its ok

vapid haven
#

@normal fulcrum Is there a specific date on when they might fix the A50 bug

polar marshBOT
#

@wide swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral knoll
#

@analog ice please translate it to english.

solar basin
#

the problem on the samsung a50 can't be opened I hope it's fixed soon

elfin cedar
#

Anyone facing issues with samsung galaxy a50 zoomed in screen bug??i just found a fix!!

analog ice
#

Please check the information for yourself. I did not violate any laws, what are the terms of the game that is like this

solar basin
feral knoll
#

@solar basin they are aware of this, will be fixed soon.

elfin cedar
#

Install game booster plus from Samsung store

vapid haven
#

@elfin cedar And how?

#

oh

normal fulcrum
#

Is there a specific date on when they might fix the A50 bug
@vapid haven Unfortunately not. We are trying to do it on priority basis

elfin cedar
#

Enable game booster

floral moon
#

Samsung A50 users issu and Other Mobiles Updated Version Log in proble....PUBG is the BIG soap of BUGS

vapid haven
#

@normal fulcrum ok

elfin cedar
#

And try launching it worked for me

spring zephyr
#

@elfin cedar You are risking a ban by using plug-ins.

elfin cedar
#

Thank me later.:)

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @elfin cedar.

elfin cedar
#

@spring zephyr it is an official samsung app

polar marshBOT
#

@vapid haven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@elfin cedar Still, PUBGM doesn't allow any plug-ins.

elfin cedar
#

Just increases you gpu speed and all

#

Guys it not a plug in app it closes all background app app to increase your game performance

#

I hope thats acceptable

analog ice
#

So sad

vapid haven
#

Big Sad

solar basin
#

how to handle it

vapid haven
#

@solar basin Handle what?

elfin cedar
#

There are no plug inn i hope pubg is fine with that

lofty kelp
#

Maybe pubg define it as a plug in?

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, .

elfin cedar
#

Is stopping background apps whilenplaying pubg considered as cheating

celest meadow
#

Hello guys , I have problem to buy UC. Any idea how to fix it ?!

spring zephyr
#

@celest meadow What's your region?

celest meadow
#

Sweden @spring zephyr

night cloak
#

Hey

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

prisma jacinth
#

Samsung a50 pubg not working

spring zephyr
#

@prisma jacinth We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.

solar basin
#

@elfin cedar doesn't work dor me

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clever wharf
#

give us password change option in pubg mobile bcoz if some one set passwords for pubg account so how will change it again

prisma jacinth
#

@prisma jacinth We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.
@spring zephyr
I have made video regarding issue on my yt how to fix it

feral knoll
#

@clever wharf in login screen inter a wrong password you will get a forgot password option to change your password.

scenic warren
#

Hellp I'm facing a problem when I link an email to my account
It says too many action are take and I dont receive any vifretaion code on the email

spring zephyr
#

@prisma jacinth Using the plug-ins?

celest meadow
#

🥺

clever wharf
#

@feral knoll oh ok its great

prisma jacinth
#

Yes

meager scarab
#

@spring zephyr what are the odds of getting tribe mode?
I don't want to get banned for 6 hour from classic, monkaHmm

prisma jacinth
#

@spring zephyr any update regarding unlink issue

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @prisma jacinth, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

meager scarab
#

i am trying from yesterday didn't got any

polar marshBOT
#

@vapid haven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin canopy
#

It's good, @meager scarab. I played 3 times yesterday all of them were jungle adventure mode.

celest meadow
#

I need to buy UC for the new AKM it will be gone in 4 day 🥺. How can I fix it

prisma jacinth
#

Its Its official plugin from Samsung @spring zephyr

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @prisma jacinth.

spring zephyr
#

Any plug-ins can get you banned.

feral knoll
#

@celest meadow contact apple CS.

prisma jacinth
#

Ok

scenic warren
#

Hello I'm facing a problem when I link an email to my account
It says" too many action taken too quickly try again later"and I dont receive any vifretaion code on the email

celest meadow
#

Oki @feral knoll thanks I will try

prisma jacinth
#

I don't want to buy

mortal swift
#

@celest meadow use midasbuy to buy uc

night cloak
#

Does anyone know when the guncraft tab/option will be available?

pseudo night
#

No one block @polar sierra

mortal swift
#

@prisma jacinth Sorry tag wrong

craggy blade
#

@night cloak No exact dates. But soon.

pseudo night
prisma jacinth
#

No worries

scenic warren
#

Can someone help me?

craggy blade
#

@pseudo night You can report them.

pseudo night
#

@craggy blade as u see .. I made more than 20 reports and PUBG see that players fair 😊

night cloak
#

@craggy blade 🥺 anyways thanks for answering.

craggy blade
#

Welcome :)

night cloak
pseudo night
#

And clean players cannot reach conquered

vapid haven
#

Plug-ins?

#

@night cloak

night cloak
#

How you done that

#

No

pseudo night
#

What we can do more than this — @craggy blade I sent videos and u see it’s alliance and cheaters— u will not do anything

prisma jacinth
#

@vapid haven try once by plugins then off the plugins

vapid haven
#

I saw a plug-ins@night cloak

craggy blade
#

Reporting the cheaters is what you can do @pseudo night

feral knoll
#

@scenic warren try repairing.

scenic warren
#

Repair the game my self or it's a problem facing evryone

night cloak
#

Repair the game my self or it's a problem facing evryone
@scenic warren everyone

scenic warren
#

Ok so it will be fixed soon

vapid haven
#

@scenic warren I hope

pseudo night
#

@craggy blade what benefit of reporting if PUBG allow cheaters to play ???

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

true bough
spring zephyr
#

@pseudo night See, PUBGM is a big game. So it's obvious that cheaters will also play.
If you want them to get banned then just report them in-game.

#

@true bough We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.

true bough
#

My game becomes like dis what should i do ?

spring zephyr
#

@true bough What's your device?
A50?

true bough
#

@spring zephyr yep bro

spring zephyr
#

@true bough This will be addressed soon.

feral knoll
#

@scenic warren send your problem to #old with your device details and region.

vapid haven
#

@true bough We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.
@spring zephyr I am still trying to figure out when soon is:/

true bough
#

@spring zephyr thanks. When i restart the phone it's okay.

spring zephyr
#

Yup, until you close the game.

dusk osprey
#

Hi

true bough
#

@spring zephyr yep that's it.

spring zephyr
#

Hello, @dusk osprey.
What's the issue?

upper wolf
#

Anyway to unlink gamecenter account?

night cloak
#

@spring zephyr I am still trying to figure out when soon is:/
@vapid haven same

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @upper wolf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vapid haven
#

Aight imma be back in 30 mins

night cloak
#

it works for me pubg on A50

subtle flax
#

Guys i have a vid of a hacker but i dont have his id

dusk osprey
#

@spring zephyr I want to make a complaint and write a form

spring zephyr
#

@night cloak It got fixed for you?

subtle flax
#

I know his name but idk how to type it

night cloak
#

@spring zephyr yes

spring zephyr
#

@night cloak Automatically or you did something?

cosmic gazelle
#

Need help

subtle flax
#

Can someone help?

night cloak
#

I did something

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cosmic gazelle. Remember to read through #faq before asking questions in the support channels.

spring zephyr
#

@night cloak What did you did?

subtle flax
#

Thats the hacker

storm flumeBOT
#

Hello, @subtle flax!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

feral knoll
#

@subtle flax the id is under his name.

subtle flax
#

Oh XD

#

I did t know that

cosmic gazelle
wild bronze
#

Is the jungle mode deactivated today?

spring zephyr
#

@cosmic gazelle The speedtest results shows the ping with your nearest server.
And in PUBGM that's not the case.

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

spring zephyr
#

@wild bronze No, it's just total random chance. Looks like that you are just unlucky.

frail shell
#

When pmis results will be out

craggy blade
#

@frail shell 5th June. The in-game qualifiers result.

frail shell
#

Whats the timing my fam

subtle flax
#

When will the report channel be back?

broken hull
#

Any one know about pe
Premium crate when coming

frail shell
#

I m asking what's the time for pmis results

spring zephyr
#

@subtle flax Soon™️

craggy blade
#

@broken hull They will be back on 21st June

subtle flax
#

Ok thanks

cosmic gazelle
#

@cosmic gazelle The speedtest results shows the ping with your nearest server.
And in PUBGM that's not the case.
@spring zephyr so what to do about the ping

night cloak
#

I do not use gfx

wild bronze
#

@spring zephyr yesterday the sanhok map « logo » was half jungle half event, today it’s not and ive been trying to enter 25match without having jungle like wtf

broken hull
#

C@craggy blade confirm

floral moon
craggy blade
#

@broken hull The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

green pike
#

Can you please tell me how to register for pubg chinese beta aka game for peace I have wechat account and the beta game but I don't know how to register and if I go to the official webisite everything is in chinese so I can't understand it so please help me register for the chinese private beta

spring zephyr
#

@night cloak Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality

night cloak
#

than you enter

green pike
#

@storm flume Can you please tell me how to register for pubg chinese beta aka game for peace I have wechat account and the beta game but I don't know how to register and if I go to the official webisite everything is in chinese so I can't understand it so please help me register for the chinese private beta

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

night cloak
#

and that's it

spring zephyr
#

@green pike ^

green pike
#

Oh@storm flume

cosmic gazelle
#

@cosmic gazelle Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality
@spring zephyr what are you talking,I asked how to get better ping

dusk osprey
#

hi

spring zephyr
#

@cosmic gazelle Sorry, wrong mention

feral knoll
#

@rustic merlin its a plugin as you can see from its name "game plugin".

molten hound
#

Hi can anyone help with ping issue? my ping in Asia jumped from 50 to 220.

wicked inlet
#

@molten hound its same In here The Ping is shaking

pseudo night
#

@spring zephyr Thank you for your participation .. We know that the game is huge .. We play that the members are many .. But the company must understand these things and be able to contain the game .. This means that the company is a failure .. We are reporting and doing everything but there is no result .. Cheaters In the foreground and their accounts are considered precious and old accounts. This indicates that they are continuing without penalty .. There are signs of fraud and we register, but the company does not reply that it does not see any violation they have .. This indicates the company’s neglect .. We want a permit from the company to say it is a failure In running the game or making an openness and saying that she intentionally hears cheats ... because it is not reasonable to report and record the video and we send and also cheaters in the foreground and the company does not pay attention .. This indicates that the system has a kind of corruption .. we want brave and candid answers

green pike
#

does tencent have a discord server
for the chinese versions of pubg? @storm flume

molten hound
#

@wicked inlet had this since the update. i have good ping when i do speedtest but in pubg i have lower ping in NA than asia. and I am in Asia.

wicked inlet
#

@molten hound what country do you live?

molten hound
#

philippines

craggy blade
#

@molten hound Have you tried a different network?

wild bronze
#

@molten hound probably cuz asia got more people on it than NA

wicked inlet
#

@molten hound i guest it heppend on south east asia

cosmic gazelle
#

@cosmic gazelle Sorry, wrong mention
@spring zephyr so is there any way to get better ping

night cloak
#

@green pike No. China has Discord blocked, you know.

wild bronze
#

Europe server is the worst cuz it’s full

green pike
#

@night cloak Why?

molten hound
#

@craggy blade i did same thing happened

night cloak
#

Google the reason please.

jade badger
#

I want to report someone using the hack

storm flumeBOT
#

Hello, @jade badger!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

molten hound
#

@wicked inlet my friends have the same ping though

night cloak
#

When pmis results will be out
@frail shell results on 5th June

dusty shell
#

I think A50 bug fixed after sowtfare update

spring zephyr
#

@cosmic gazelle Contact your ISP for this.

night cloak
#

I think A50 bug fixed after sowtfare update
@dusty shell which system update

frail shell
#

@night cloak I am asking timing

vapid haven
#

@dusty shell What software udate?

livid scaffold
#

why jungle adventure mode suddenly disappear?

vapid haven
#

update*

dusty shell
#

Yes

graceful crane
#

Hello could you help me why i can’t purchase US even i play more than 20 mins.

night cloak
#

@frail shell dont have the information about that, you can ask that in the PUBGM Indian Discord server

#

@graceful crane Please try again later.

molten hound
#

Any mods on for ping issue in asia?

green pike
#

Ok so how will I play the chinese beta even though I have wechat account😭😭😭@night cloak

#

@night cloak and the beta

civic pivot
#

@night cloak when Error 403 arrives any idea?

night cloak
#

@green pike I do not know about the Chinese version and you can get the beta from #news, scroll up.

green pike
#

Ok

night cloak
#

@civic pivot Please DM Error the information in #exclusive and wait.

frail shell
#

@night cloak can you get me the pubg mobile indian server link please

graceful crane
#

@night cloak i try many time its same problem its been 1 weeks 💔😭

dreamy topaz
#

Any New Infos about the A50 Problem?

night cloak
#

@graceful crane Are you sure everything is fine with the payment method? I recommend removing the payment method and add it back to see if this solves the issue.

craggy blade
#

@frail shell I dm you the link check

frail shell
#

@craggy blade thank you my friend

craggy blade
#

Welcome :)

ornate summit
#

any updates on the A50 issue?

graceful crane
#

@night cloak yes im sure i try to remove my card the problem is when i choose the button for the UC

rustic merlin
#

@night cloak @feral knoll

night cloak
#

:))

#

Ducky 2😂

rustic merlin
#

@feral knoll I think that's the ducky you meant to tag

night cloak
feral knoll
#

ye pubgm_fp

rustic merlin
#

I've just spent 5 minutes trying to figure out where I got pingd from lol

feral knoll
#

sorry pubgm_hidethepain

night cloak
storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

night cloak
#

I do not use gfx

vapid haven
#

i saw a plug-in app

spring zephyr
#

@night cloak plug-ins

night cloak
#

No

floral moon
#

@ornate summit i am waiting for my Log in issue till 28th May, you also can wait, PUBGM service is Slower than DP-28 REALODING SPEED...

night cloak
#

Do not use that plugin, you risk a ban for using it.

#

:))))

sonic heart
#

Hi
How is the support here ?

night cloak
#

I reset phone
 
Conqueror

vapid haven
#

I say Galaxy A50 users should get some kind of reward for this issue

sand path
#

I don't think so

vapid haven
#

why?

sand path
#

If it was from the game's end. Then everyone would face itt.

night cloak
#

@sonic heart A support for general inquiries.

pseudo night
#

I sent video again and we will see what PUBG can do @spring zephyr

vapid haven
#

ok

sonic heart
#

@night cloak ok Just tell me what to do!

night cloak
#

@pseudo night yes. Please wait for their reply.

sonic heart
#

I bought it and do not own it!

craggy blade
sonic heart
pseudo night
#

@night cloak this is report number 51 for cheaters and no replay me dear — 😊👍

green pike
#

Do the developers join the discord server in voice chat for answering queries@everyone

craggy blade
#

@sonic heart Have you checked you inventory?

night cloak
#

@pseudo night dw, you will get the reply as soon as possible. Just wait.

sonic heart
#

pubgm_revive help me

green pike
#

Do the developers join the discord server in voice chat for answering queries@everyone

vapid haven
#

idk

green pike
#

@everyone can anyone reply

night cloak
#

Any news

vapid haven
#

@night cloak Nope

night cloak
#

Ok

sonic heart
#

Is there a way to solve my problem?

feral knoll
#

@green pike dont think so they are only for chatting not supporting .

green pike
#

Meaning@feral knoll

crystal thorn
#

Hello
I need help it is an emergency state , some one link his account in my game , He is trying to take my account. I need help from support to unlink his fake account pls.

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @crystal thorn, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

ember pasture
craggy blade
#

@ember pasture We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.

vapid haven
#

@ember pasture Tag the mods in ur message

#

oops wrong tag

ember pasture
#

Yes my phone A50 I dont know why that's happened

sand path
#

@sonic heart it will be available in the guncraft lab

craggy blade
#

@ember pasture It should be fixed soon.

sonic heart
#

@sand path sure??

feral knoll
#

Do the developers join the discord server in voice chat for answering queries@everyone
@green pike @sand path

sand path
#

No @feral knoll

#

@sonic heart yes

sonic heart
#

Thx @sand path

night cloak
#

pubg not opening in A50

mystic cave
#

how will i get emulator server

craggy blade
lament sky
#

@night cloak see pinned message
Click on title of chat and see pins

light quiver
#

Pubg cannot be installed on a50.??? how is this happening?

#

Google play

spring zephyr
#

@night cloak @light quiver We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.

storm flumeBOT
mystic cave
#

thank you

ember pasture
#

I did clear data and game doesn't work A50

vapid haven
#

@ember pasture If you restart your device it will work but when you exit the game it goes back to "normal"

ember pasture
#

@vapid haven ok I will restart it just to download the game
Because i did clear data

night cloak
#

I have graphic problems with pubg

#

A50 device

spring zephyr
#

@night cloak We are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.

graceful crane
#

@night cloak yes now its works from the link but inside the game still avoid me to pay during it

night cloak
#

Hope it get's fixed soon

#

@graceful crane Use the link unless the payment issue gets fixed.

floral moon
#

@spring zephyr and our Log in issue ????

fair lance
#

My account has been hacked and the hacker linked his Twitter account to my pubgm account how to revoke his Twitter account?

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @fair lance. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Where is gun craft feature I didn’t get it but my friends did please help me @storm flume @fair lance

#

In new update i think@night cloak

upper kiln
#

When will we get guncraft feature?within this month??

crisp garden
#

Everyone will get it soon

night cloak
#

hello, can you help me please? My account has been hacked and the hacker linked his Twitter account to my pubgm account how to revoke his Twitter account? Or unlink it?

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

modest mural
night cloak
#

And what about the jungle mode feture???? How can we get it I played about 100 games of sanhok but it didn’t appear a single time???? Help @crisp garden @storm flume @night cloak

upper kiln
#

Players who didnt get guncraft feature yet can get extra spin or not?Because many of players spin everyday😩

crisp garden
#

@night cloak maybe they decreased the rate you will get it 🤷

light quiver
#

@spring zephyr when will it recover

upper kiln
#

Reply please..Players who didnt get guncraft feature yet can get extra spin or not?Because many of players spin everyday😩

night cloak
#

Reply please..Players who didnt get guncraft feature yet can get extra spin or not?Because many of players spin everydayweary😩 @crisp garden

amber cedar
#

Reply please..Players who didnt get guncraft feature yet can get extra spin or not?Because many of players spin everydayweary😩
@upper kiln yes this is a good question mod reply

crisp garden
#

Even me don't have the guncraft yet. But I will get it soon

modest stone
#

How am I supposed to advertise my clan?

amber cedar
#

But free spin will be gone then what ?@crisp garden

modest stone
#

Idh perms to advertise L

amber cedar
night cloak
#

@modest stone in clan recruitment #clans

modest stone
#

@night cloak I can't type

late swift
#

No way they fix a50 bug fast i mean thay cant fix mic issue for 5-6 seasons

night cloak
#

@modest stone u have to chat and reach level 10

modest stone
#

Oh ok

upper kiln
#

But please dont release Andy to some selected players like guncraft feature..Release him for everyone 🤗

amber cedar
#

No way they fix a50 bug fast i mean thay cant fix mic issue for 5-6 seasons
@late swift yes bro dont know why they cant. Getting millions of money . I think developers are not so much good to fix it😐

#

But please dont release Andy to some selected players like guncraft feature..Release him for everyone 🤗
@upper kiln there is no way to release andy for few person. Dont worry about andy.

mystic cave
#

is there any way to play on 60 fps on samsung 120

upper kiln
#

@upper kiln there is no way to release andy for few person. Dont worry about andy.
@amber cedar 🤗

amber cedar
#

@mystic cave i think pubg not support 120fps.

mystic cave
#

sorry samsung a 20

amber cedar
#

Max fps u can get is 60.

mystic cave
#

how will i play 60 fps on samsung a20

craggy blade
#

@mystic cave You get FPS according to your device capability.

amber cedar
#

Pubg does not support more than 60 fps in any device. @mystic cave

#

I think u get 40fps max in ur device now.@mystic cave

night cloak
#

@mystic cave fps is dependen upon devices features .

lofty orbit
#

@amber cedar it depends on how fps your mobile can reach

mystic cave
#

ok thank you all

amber cedar
#

@lofty orbit yes my device give 40 max.

night cloak
#

@amber cedar pubg mobile is working on 90 fps i think we will get it soon Arsalan

amber cedar
#

@night cloak yes but high end device can only get 90fps

night cloak
#

@amber cedar yes 855+ or above

amber cedar
#

The worst glitch is mic issue. Happening from 5 season ago but no solution.

glacial yoke
#

How long will it take to repair Samsung a50

formal cloud
#

My game is blurry, what tha heck?

#

Reward all A50 users for your incompetency!

night cloak
#

Global problem on A50 device's

#

There's an solution but its not legal

craggy blade
#

They are aware of the issue Samsung Galaxy A50 users are facing. This will be addressed soon.

cosmic gazelle
#

I asked my network provider for ping issue and they said we don't have information regarding this you should Contact the game customer service

tawny swift
#

Hello, can someone help me please?

night cloak
#

mic glitch is really annoying for me

lunar compass
#

When will pmis result be announced

craggy blade
#

@lunar compass On 5th June

night cloak
#

anyone have the mic glitch problem?

#

@night cloak whats ur device?

amber cedar
#

All people face this issue.@night cloak

night cloak
#

iphone 7 plus

mystic cave
#

how shall my team register to top esports what is the step and we play t1 scrims so what ix next

night cloak
#

Hope A50 bug get's fixed today

polar marshBOT
#

@tawny swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

amber cedar
#

Automatically voice go . Sometime when we enter in lobby and sometime when match end. Developers are not fixing it properly.

night cloak
#

ya thats right @amber cedar

mystic cave
#

how shall my team register to top esports what is the step and we play t1 scrims so what ix next
@mystic cave

night cloak
#

@amber cedar dont worry, they will fix this as soon as possible.

#

ya

amber cedar
#

All in the hands of developer. We cant do anything until they fix properly.😔

night cloak
#

hmm....

#

@amber cedar they will fix. They need time.@night cloak

amber cedar
#

U also know from many season this issue happening.

night cloak
#

@night cloak ya i get it

#

ok.

#

@amber cedar I said just wait. They will fix as soon as possible.

#

whatever pubg is the best

vapid haven
#

@night cloak Agreed

night cloak
#

@night cloak @vapid haven 🙂

#

ya 🙂

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @tawny swift.

silk ermine
#

Where is "arctic mode"?

vapid haven
#

They removed it

#

I dont know if it's temporary or not

silk ermine
#

I like this mode😢

azure ridge
#

How to unlink phone???

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @azure ridge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

azure ridge
#

How to inlink phone

rough kiln
#

I need Help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @rough kiln. Remember to read through #faq before asking questions in the support channels.

late swift
#

Reward all a50 users after this pls,some voice pack will be nice XD russian and arabic are so fun😋

modest mural
#

Sir i have problem pubg not open on my samsung a50 the graphics its blurry

#

Any fix

night cloak
#

@modest mural A50 has issue with pubg i guess

modest mural
night cloak
#

oh

modest mural
#

Any fix soon .. ??

night cloak
#

idk dude

abstract swan
#

I am not getting the guncraft option in the game@night cloak

night cloak
#

😦

vapid haven
#

@abstract swan At least you can play

night cloak
#

@abstract swan try repairing the game.

vapid haven
#

:(

night cloak
#

ya repairing is the best option @night cloak

#

@night cloak hmm.

#

@vapid haven u dont play ?!

abstract swan
#

Yes i have repaired the game but still not getting guncraft option@night cloak

vapid haven
#

The A50 issue

night cloak
#

oh

#

😦

#

@abstract swan then try changing the region.

#

or restart your phone.

#

@vapid haven There's an solution bro but its not legal :(

vagrant onyx
#

@vapid haven

vapid haven
#

Yes i know, plug-in

night cloak
#

Ya

#

@abstract swan did u ever change the config files or something? Never do that

vapid haven
#

@vagrant onyx Ik i was waitting since yesterday

vagrant onyx
#

@vapid haven okey

night cloak
#

@vagrant onyx okie

vagrant onyx
#

All what you can do just wait until fix

night cloak
#

@vagrant onyx hmm...

abstract swan
#

I have not change the configure. Files or something@night cloak @night cloak

vagrant onyx
#

@abstract swan gunCraft is not out for you

night cloak
#

@abstract swan yeah.

vagrant onyx
#

@abstract swan its not glitch or bug

night cloak
#

@abstract swan then try re intalling pubg u have loged in ur account right???

#

*installing

#

?

molten hound
#

?help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @molten hound. Remember to read through #faq before asking questions in the support channels.

molten hound
#

Can anyone help with high ping issue in Asia. after the update my ping went from 50 to 220ms.

vapid haven
#

The russian pubg mobile discord server

night cloak
#

Finally

polar marshBOT
#

@raven shadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rough wind
#

What?

crisp garden
#

A50?

rough wind
#

Okay

raven prism
#

@rough wind same ffs

rough wind
#

🤦🏻‍♂️

raven prism
#

And i wanted to push to conqueror, but instead i am put back 24hrs

rough wind
#

How can I fix?

raven prism
#

We need to wait for the pubg devs to put out a new patch fixing it

rough wind
#

😒🤦🏻‍♂️

wind oxide
#

When the Andy character drops ??

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @wind oxide. Once we do, we will publish further information in #news.

brave badger
#

I have my fb and gmail linked, they both had diff pfp. When i log in with my gmail it still shows my fb picture, how do i fix it?

night cloak
#

Change the social picture to another lol

brave badger
#

??

spring void
#

It will show the primary social media account's profile picture and that can not be changed @brave badger .

brave badger
#

Bruh

glossy sable
#

No im play pehonix os evry game hacker and the game loop no hacker
There a reasons we only recommend the official emulator Gameloop, @night cloak. :)
Additionally, report the cheaters in-game.

I lost my social media account
Contact that social media account's Customer Service, @shell birch.

Hello, I need an employee
There are no employees here, only volunteers. Do you need help with something, @dry mirage?

I have a question?
If i bought RP EZ mission license does it expire when the season ends or i can find it in the new season for free
The problem is what if i didn't buy royal pass season 14 will it expire that what I'm curious about
It will be 150UC next season, @night cloak, and free the next one, if you buy RP.
RP and EZ are two different things.

Guncraft firearm feature is still not available for me.
It will be available to everyone next update, @dire escarp.

#

So many people using A50, wow.

#

Please do not answer queries based on assumptions, @civic pivot.

vapid haven
#

@glossy sable ikr

civic pivot
#

Please do not answer queries based on assumptions, @civic pivot.
@glossy sable i couldnt understand

vapid haven
#

They werent even going to keep updating the A50 but since it sold so well they decide to continue monthly updates

glossy sable
#

Only answer to people if you are sure about what you say, you might tell people things that are incorrect, which you did 9 hours ago.

vapid haven
#

@glossy sable Wow you remember everything

night cloak
#

He's god of mods

vapid haven
#

Mod of the mods

civic pivot
#

Only answer to people if you are sure about what you say, you might tell people things that are incorrect, which you did 9 hours ago.
@glossy sable oh u mean that, EZ mission card chat?

glossy sable
#

Yes.

civic pivot
#

I said there im not sure check the ? Icon on the page 🙂

drowsy lava
#

Hello my account has been hacked by fishing web and linked to another email how could i dislink this email because the hacker can enter my account??

civic pivot
#

Yes.
@glossy sable Anyway sorry for that,

glossy sable
#

Account security is your own responsibility, @drowsy lava. We can not assist you with that.
You can not unlink the email address, unfortunately.

graceful crane
#

When Andy appears?

night cloak
#

@lethal finch what do u mean?

drowsy lava
#

@glossy sable so what i have to because the hacker try to selling my account on telegram

polar marshBOT
#

@ornate wolf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crisp garden
#

no specific date@graceful crane

glossy sable
#

What do you mean, @lethal finch?

graceful crane
#

دلال اشرحي مثل ماتشرح الاستاذه

elfin canopy
#

English,@graceful crane.

graceful crane
#

Ok

dreamy topaz
#

New News about the A50 bug?

lethal finch
#

I have problems my friends have guncraft but me i dont have ?

forest summit
#

Why now showing prime plus with my account soloutuon 😫 😫

lethal finch
sharp onyx
#

@dreamy topaz please read pinned message in the channel

@lethal finch Guncraft feature will be made available to everyone soon

lethal finch
#

See i dont have guncraft

#

@graceful crane hahahaha english baby

vapid haven
#

Can anyone send me a link to this discord

sharp onyx
#

@vapid haven .invite

glossy sable
#

It will be available to everyone next update, @lethal finch.

#

Send it, Grozable. :)

storm flumeBOT
glossy sable
#

Welp, Aditya did it.

vapid haven
#

Thanks

lethal finch
#

@glossy sable my friends have guncraft abd they change color the gun

glossy sable
#

You're welcome.

#

It will be available to everyone next update

graceful crane
#

I tried with customer service to remove the Twitter which been hacked that i linked with my pubg account i fill all the information that they need since 2 weeks but no show im worry about my account

glossy sable
#

Send them another message, nouf.

lethal finch
#

I kill u> You're welcome.
@glossy sable

glossy sable
#

What for?

night cloak
#

@graceful crane why will someone hack twitter
Go to ur twitter and use forget password

lethal finch
#

@glossy sable see

#

My friend have craftgun but me i dont have🤗.

vapid haven
#

Same

graceful crane
#

@night cloak they suspended my account after hacked it if I search about my account i cant find it

night cloak
lethal finch
glossy sable
#

For the third time, @lethal finch:
It will be available to everyone next update.

arctic gust
dreamy topaz
#

@night cloak okay thx for the Info

lethal finch
#

Why my frienf have and me no? @glossy sable

glossy sable
#

It is random.

vapid haven
#

@night cloak Thats from the russian server so it might be different but i doubt it

glossy sable
#

Get outta here, Lux.

arctic gust
#

@glossy sable help me also

glossy sable
#

Yes?

#

Oh, wait a second.

night cloak
#

why there isn't gun craft feature in my account although some of my friends has it?

glossy sable
#

Well, it's said right there: Unknown error. I can't help you much. :/

vapid haven
#

@night cloak Its not available for everyone yet

night cloak
#

@night cloak Thats from the russian server so it might be different but i doubt it
I think not different, but I think @glossy sable can answer for this question :D

graceful crane
#

They said it will be soon to other players

glossy sable
#

Not the place for that, @hushed tinsel.

night cloak
#

@vapid haven okay

glossy sable
#

I think not different, but I think @FranckCastle ✔ can answer for this question :D
No difference indeed, ||apart from the broken English.||

arctic gust
#

@glossy sable i have 1 more error with that

vagrant onyx
#

@graceful crane there is event for gunCraft its will end in about 7/6
after that guncraft might come

polar marshBOT
#

@low raven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy sable
night cloak
#

there was 1 mb in game update yesterday. Why?

real quail
#

Premium creat

glossy sable
#

Why not?

sand path
#

Bug fixes, performance improvements. @night cloak

glossy sable
#

Premium crate will be back June 21st.

night cloak
#

@glossy sable so much wait😱

glossy sable
#

The Custom Crate is here in the meantime. :3

night cloak
#

not everyone can afford it🙄

vapid haven
#

Custom crate is better but i wish you could earn coupons for it

night cloak
#

yeah, that would've been great

spring zephyr
vapid haven
#

?

azure ridge
#

Please unlink phone

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @azure ridge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

glossy sable
#

Send that there. :)

jolly birch
glossy sable
#

not everyone can afford it🙄
||Agreed.||

storm flumeBOT
azure ridge
#

Please i want unlink phone

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @azure ridge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

polar marshBOT
#

@polar siren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy sable
#

kbai

arctic gust
azure ridge
#

Please can transfer account to vietnam

glossy sable
#

iOS or Android?

celest meadow
#

Hello I have try to contact Appel support and everything fine with my account. So I they till I have problem inside the app. Any one can help me with it

arctic gust
#

@glossy sable emulator

hidden shoal
#

no

glossy sable
#

Change your password, @celest meadow.

storm flumeBOT
hidden shoal
#

i have changed

lethal finch
hidden shoal
#

but my monny

polar marshBOT
#

@rotund rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy sable
#

You can't unlink the phone number, @azure ridge. We can not help you with the VN version.

lethal finch
#

I have another problem i dont have contry ?

glossy sable
#

What country are you in?

lethal finch
#

Saudi arabia

hidden shoal
#

india

soft sparrow
#

germany

glossy sable
#

Get out, Lux.

lethal finch
#

But when i do my account i dont have country!! @glossy sable

glossy sable
#

Hold on a second.

celest meadow
#

@glossy sable sane problem

hidden shoal
#

i have purchased uc but it din't purchased

lethal finch
#

@glossy sable what i do ?

hidden shoal
#

my money is also lost

celest meadow
hidden shoal
#

no

night cloak
#

Lol I have A50

vapid haven
#

@night cloak rip

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak
#

No difference indeed, ||apart from the broken English.||
So u mean my pro English :C

#

Cant play

vapid haven
#

@night cloak same

graceful crane
#

I have same

vapid haven
#

@night cloak What server do you play, i'm europe

night cloak
#

I'm Europe too

glossy sable
vapid haven
#

K

night cloak
#

Ok

glossy sable
#

Thanks. :)

night cloak
#

Any idea when bug fix

glossy ore
lethal finch
#

@glossy sable what about my problem?

#

How i fixed ?

shy mist
#

How long does it take to release GUNCRAFT event for every player..? After 7th of June eh?

glossy sable
#

Can you provide more details, @hidden shoal?

I told you to change your password, @celest meadow.

The country change option is not available for everyone, @lethal finch. What flag do you have in-game?

Next update, @shy mist. It will be a feature, not just an event.

night cloak
#

My 60 day login man

glossy ore
#

Some one answer my question its important

lethal finch
#

@glossy sable my flag saudi arabia

glossy sable
#

That should do, then.

night cloak
#

Bruh I logged in for only 40 days

glossy sable
#

What do you mean, @glossy ore?

night cloak
#

Will I still get the 60 day login skin?

lethal finch
#

@glossy sable what can i do ?

formal cloud
#

Any updates on the situation of A50?

glossy sable
#

Consecutive? Nope. :/

night cloak
#

NOooooooooo

glossy sable
#

No update at the moment, @formal cloud.

glossy ore
#

I haven't logged to my account for 7days will i get my id card or do i need to wait more

celest meadow
#

@glossy sable I have change my password and I try aging. It give me the same problem

sand path
#

@glossy ore Id card?

glossy ore
#

Yes return reward

sand path
#

More than 30 days. @glossy ore

glossy ore
#

It used tk be 1week

glossy sable
#

2*

formal cloud
#

Ok, thanks @glossy sable

dreamy topaz
#

Why i dont got the S12k Skin?

sand path
#

Now its 1 month

glossy ore
#

Did you change it

#

Man that sucks thanks anyway

sand path
#

Yes it was changed a couple of seasons ago @glossy ore

glossy sable
#

You're welcome, @formal cloud.

It will be available to everyone next update, @dreamy topaz.

dreamy topaz
#

Oh okay thx

glossy sable
#

The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.

night cloak
#

Am I muted or what

shy mist
#

@glossy sable Y is that restriction for only few people eh? Everyone has to get it..On what basis u sort it out?

lethal finch
#

@glossy sable i dont have country also i dont get event in Saudi Arabia because i dont have country .. please i need help ?

glossy sable
#

Random.

night cloak
#

@lethal finch he said to change your flag to saudi

#

The flag counts

lethal finch
#

@night cloak i said to him my flag saudi arabia

night cloak
#

Then it's alright

glossy sable
#

^

night cloak
#

Also change your matchmaking setting to Arabic players or English which ever one

polar marshBOT
#

@sick pike:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest meadow
#

I don’t know how the system here work and how I get help with my problem. @glossy sable I have change my password and I still have the same problem can’t buy UC with error (1138). It been 2 hours I’m waiting for help

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hidden shoal
#

I am new to pubg mobial i need folcone my all friends have there faolcone only me one who din't have falcone

glossy sable
#

You can purchase it with UC in the store. :3

hidden shoal
#

but i din't have money

night cloak
#

Lol

glossy sable
#

Next trolling message of this kind is a mute, Lux.

formal cloud
#

Uhm. Cant pubg make materials for upgrading purchasable on their own?

night cloak
#

Bruh obviously no one will give

glossy sable
#

There are subjects that are not matter of jokes.

night cloak
#

Ok sry

hidden shoal
#

any budy can give me falcone

#

i can give my gmail

night cloak
#

Lol you can't gift UC dude

#

And don't trust anyone , don't give your mail

noble raven
#

Hi

hidden shoal
#

k bro

#

but how can i get falcone any event will come

glossy sable
#

Lol you can't gift UC dude
You can. GWbowsuBlobThinkOwO

crisp garden
#

Actually you can if you buy it for them PubgmSmart

glossy sable
#

Emoji picker broken.

karmic trench
#

But it only requires chracter id

night cloak
#

No falcon event

hidden shoal
#

yes

glossy sable
#

Perhaps a new companion will come in the future. 🕵️

night cloak
#

Perhaps

hidden shoal
#

then any new campanian

glossy sable
#

Perhaps.

night cloak
#

Hoping for an aimbot,laser shooting, alien

#

Lol jk

glossy sable
hidden shoal
#

when andy is comming

glossy sable
#

No, it will be a man's best friend. :3

#

No date on Andy.

night cloak
#

A dog ???

celest meadow
#

@glossy sable thanks I will try it

lethal finch
#

@glossy sable can u help me please?

formal cloud
#

I want to get materiala for upgrading my FOOL M4. Is there a way to get material for upgrading besides the AKM licky spin wheel?

night cloak
#

Nope only paint

glossy sable
#

Aren't there materials in crates?

night cloak
#

That's the way pubg easily makes 500$ for upgradable gun skins

#

It's a business strategy 😁😉

hidden shoal
#

I wan't one falcone and the new players who joined now

night cloak
#

This emojis are broken

glossy sable
#

Yes.

night cloak
glossy sable
#

If you do not need support, please move to a discussion channel. Thanks!

night cloak
#

Ok

formal cloud
#

No, can someone help me find a better way of obtaining materials for upgrading. I opened so many crates and did so many spins and only have the M4 on level 2. How do you guys get your to ultimate? I have over 500 paint material 😔 cant i convert paint to material for upgrading?

night cloak
#

No other way man

glossy sable
#

The only way to get the falcon is by buying it from the shop, @hidden shoal.

night cloak
#

But 2000uc

glossy sable
#

Rich people, @formal cloud. GWworkshopAkaShrug

polar marshBOT
#

@noble raven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hidden shoal
#

bro i cant it is 15000 uc for that

night cloak
#

Nope that's wya to much

crisp garden
#

*1500

hidden shoal
#

you can give discount i can bye

night cloak
#

It's around 1500~2000

rain oxide
#

recently gameloop has been separated from remaining emulators and we phoenix users feel like being ignored...since we are being matched up with cheaters using other emulators such as smart gaga and all.... i d like you to know that more than 50% of us are phoenix os users .... if it is possible just merge the phoenix os users with gameloop or ban the other new emulators promoting cheats... this is a voice of every phoenix os users out there ...more than 50% of us need your help...hope developers and tencent staff will understand...

hidden shoal
#

yes

night cloak
#

A spammer

crisp garden
#

Don't spam

lethal finch
#

@glossy sable see me and my friends i dont have country also i dont get event in Saudi arabia also another .. my flag in pubg saudi arabia.

night cloak
#

Which event @lethal finch

lethal finch
#

Miramar @night cloak

night cloak
#

What

#

Bruh he spamming

#

Which Miramar event

glossy sable
#

Please do not spam, @rain oxide.
We only recommend playing on Gameloop, we can't help you if you play on other emulators.

lethal finch
#

@night cloak also another event i dont get because i dont have country

night cloak
#

Which event

formal cloud
#

@salt i already bought 2000uc, turns out its not enough... to be exact, i dedicated over 4000 uc on the Fools crate opening, and did 6000 uc on the AKM lucky spin and i didnt even get the AKM so my pocket is tired and looking for alternative ways, please advise, im very new at the game

lethal finch
#

All event

night cloak
#

Say the event name

lethal finch
#

@glossy sable what about my problem 🙂?

glossy sable
#

Sadly, no alternative, @formal cloud. That's how loot crates work.

lethal finch
#

@night cloak miramar events

glossy sable
#

Looking into it, @lethal finch.

crisp garden
#

Not here

floral moon
#

@arctic gust i am facing this issue from 28may....PUBG donts care about it

night cloak
#

@formal cloud I am sorry to here that but luck in pubgmobile is not great, also it's rigged

#

But I don't understand that you spent 6000uc on the akm

#

But didn't get it your luck should have reached 200 that means you got it

lethal finch
#

@glossy sable okay i wait u , When will you answer me ?

formal cloud
#

I kept spinning and when the bar is full and says "LUCKY" i get 15 paint, which is great because i have like 500 paint material and i obviously need more paint, everytime

robust canyon
#

hey. so i recently installed a new wifi and LAN connection. should i do any Port forwarding or something to decrease latency?

night cloak
#

It's a guarantee reward if luck reaches 200 you get the akm skin

pure raft
#

What happened to the server everyone in my squad got kicked out at the same time. I lose point again for your bugs

night cloak
#

It is maybe an update or bug fix or server fix/restart

#

Everyone must have gotten kicked out