#questions | PUBG MOBILE | Page 826

leaden pasture Jun 1, 2020, 6:29 PM

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@balmy coral One suggestion if you want to take control over esp hackers you should make it mandatory for every single player to install an app in their phones and that app will detects any hacking mechanism which the hackers is using in his mobile.. and this must be done if someone Spectates from other mobile too.

flint frost Jun 1, 2020, 6:30 PM

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@normal fulcrum my problem is different

tough gust Jun 1, 2020, 6:30 PM

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📎 image0.png

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How to open this

normal fulcrum Jun 1, 2020, 6:30 PM

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@leaden pasture That's not very helpful since it's easy to bypass such apps

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@tough gust Premium crate is not available right now. You can use those coupons when the crate is available

karmic trench Jun 1, 2020, 6:31 PM

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What to do about players who get suspended and again start cheating with other if

leaden pasture Jun 1, 2020, 6:31 PM

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@normal fulcrum yup you are right but this is the only last option left

normal fulcrum Jun 1, 2020, 6:31 PM

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Hacker will be banned if they get reported with proper video proof

leaden pasture Jun 1, 2020, 6:32 PM

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Look there are apps which help players to use Esp right so i am saying There must be an app which detects that kinds of apps only

karmic trench Jun 1, 2020, 6:32 PM

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@normal fulcrum already submitted a report with proof 8 days ago no response till now

normal fulcrum Jun 1, 2020, 6:32 PM

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It is best to keep anti-cheat on server

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@karmic trench Keep trying

polar marshBOT Jun 1, 2020, 6:33 PM

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@leaden pasture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum Jun 1, 2020, 6:34 PM

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Hackers do get banned. They just make new accounts and claim they never get banned. It is never ending cycle since making an account on social media is free

leaden pasture Jun 1, 2020, 6:35 PM

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I know that bro since i am reporting every Hacker i face in game but you know they are still free. Because my Report never reaches to pubg servers

normal fulcrum Jun 1, 2020, 6:35 PM

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It does

karmic trench Jun 1, 2020, 6:35 PM

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@normal fulcrum why cant pubgm make a anti cheat system like any other game

normal fulcrum Jun 1, 2020, 6:36 PM

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There's no online game free of hackers or cheaters

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Every online multi-player game has hackers and cheaters

polar marshBOT Jun 1, 2020, 6:36 PM

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@tidal dirge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

woeful estuary Jun 1, 2020, 6:36 PM

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Hi

leaden pasture Jun 1, 2020, 6:36 PM

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I feel very disappointed when i came to know that we grind so much for pmis and due to hackers our chance of qualify is 1 % only now.. thats why I want to Get rid of Esp users

atomic galleon Jun 1, 2020, 6:37 PM

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More cheaters please moreeeee

normal fulcrum Jun 1, 2020, 6:37 PM

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That's just a way of selling hacks @tidal dirge . Pubg never supported or will support unfair gameplay

storm flumeBOT Jun 1, 2020, 6:37 PM

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Hello, @atomic galleon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

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We are unable to provide assistance if you do not ask a question or state a problem, @woeful estuary. Remember to read through #faq before asking questions in the support channels.

atomic galleon Jun 1, 2020, 6:38 PM

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In everyone game 1-2 cheaters .. what the fu.. tell my guys.. what happen with u ?

normal fulcrum Jun 1, 2020, 6:38 PM

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@leaden pasture I understand your concern. But it is not an easy thing to do

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@atomic galleon Is there anything you need help with?

atomic galleon Jun 1, 2020, 6:39 PM

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Yes, msg to tencent about upgrade antycheat system

normal fulcrum Jun 1, 2020, 6:39 PM

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@atomic galleon You can put your feedback in #old

polar marshBOT Jun 1, 2020, 6:39 PM

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@atomic galleon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum Jun 1, 2020, 6:40 PM

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Hackers do get banned. They just make new accounts and claim they never get banned. It is never ending cycle since making an account on social media is free
@atomic galleon

polar marshBOT Jun 1, 2020, 6:41 PM

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@leaden pasture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

atomic galleon Jun 1, 2020, 6:42 PM

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Then tencet must upgrade antycheat system.. its going really boring..

normal fulcrum Jun 1, 2020, 6:42 PM

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If you think it is not enough to report, you can record their gameplay and collect enough proof. And send it to in-game support or http://cheater-report.pubgm.cc

spice dune Jun 1, 2020, 6:42 PM

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I lost mi acounnt

normal fulcrum Jun 1, 2020, 6:42 PM

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@atomic galleon As I said earlier, you can put your feedback in #old

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@spice dune We don't provide support on personal account lose

atomic galleon Jun 1, 2020, 6:43 PM

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I send it a lot of times.. this is why pubg lost players

fluid furnace Jun 1, 2020, 6:50 PM

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Hello .. people downloaded the game in order to play and not for cheaters to kill them..Your policy is very bad forcing people to use cheat programs
So the number of cheaters is increasing
The clean player turns into a cheater

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And when we present the evidence, you reject it
Simply you support the cheaters, and you will be the reason for the failure of the game

mighty plover Jun 1, 2020, 6:54 PM

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Pubg Mobile really needs to make a strictly prohibited Anti Cheat System

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the game will detect it and give PERMANENTLY bann.

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it should ban ip address of the phone so you (Can’t ) make account unless you buy a New Phone

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some games have high security anti cheat. They give always Permanently ban

normal fulcrum Jun 1, 2020, 6:56 PM

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@hallow path You can forward the link to @sand path

glad loom Jun 1, 2020, 6:56 PM

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When I enter pubg it says my device not supported

hallow path Jun 1, 2020, 6:56 PM

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Why u delete my video?

glad loom Jun 1, 2020, 6:57 PM

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How long does it take to support my phone

normal fulcrum Jun 1, 2020, 7:02 PM

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@glad loom Try Pubg Mobile Lite

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@hallow path Links are not allowed so it will get auto deleted

glad loom Jun 1, 2020, 7:03 PM

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I'm tired of pubg mobile lite full of hackers

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I did a customer review and send a email and they said that I have to stay tuned

cursive tinsel Jun 1, 2020, 7:04 PM

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I have been making UC’s purchase with itunes card charged into my account I been getting this msg deducted from my account as soon as I make the purchase I have no Clue what so ever this is I did not make no unofficial purchase from anywhere else other than Apple store cards which is the iTunes that’s the only way that I make purchases. I need your help on this! I did spent over 100 dollars now and I’m not getting any uc’s ????

fluid furnace Jun 1, 2020, 7:05 PM

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@hallow path Do not bother yourself. Filming a cheater The game policy failed Many people became cheats because of the company policy. All those who have conquered shall be a cheater or play with a cheater

tough shore Jun 1, 2020, 7:06 PM

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When is the offer zone getting refreshed.......it's been 3 weeks

delicate gate Jun 1, 2020, 7:06 PM

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Is there a bug with the new make your own gun thing

tough shore Jun 1, 2020, 7:06 PM

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Y?

delicate gate Jun 1, 2020, 7:06 PM

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It doesn't show up on my screen

tough shore Jun 1, 2020, 7:07 PM

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U mean guncraft? @delicate gate

cosmic gazelle Jun 1, 2020, 7:07 PM

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I can't hear my teammate's voice when I'm in a game or lobby, restarted several times.
Noob voice glitch bug is still not fixed.

📎 JPEG_20200602_003605.jpg

delicate gate Jun 1, 2020, 7:07 PM

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Yes

short eagle Jun 1, 2020, 7:07 PM

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@delicate gate it isnt avaliable to everyone yet

tough shore Jun 1, 2020, 7:07 PM

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You will get it

tribal bolt Jun 1, 2020, 7:07 PM

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Hello

tough shore Jun 1, 2020, 7:07 PM

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Just be patient

delicate gate Jun 1, 2020, 7:07 PM

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Oh ok 👌 lol my friend has it but I dident, I was like I should bc i helped test it 🤣

tribal bolt Jun 1, 2020, 7:07 PM

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I wanna report a hacker

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Where can I report

tough shore Jun 1, 2020, 7:08 PM

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😅

surreal geode Jun 1, 2020, 7:08 PM

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How to transfer from global to vn?

short eagle Jun 1, 2020, 7:08 PM

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Vn?

surreal geode Jun 1, 2020, 7:08 PM

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Vietnam version

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?

errant hound Jun 1, 2020, 7:14 PM

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We need znd update

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Too much hacker

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Please how can i post on cheater report room

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How to get rare badge

storm flumeBOT Jun 1, 2020, 7:17 PM

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Your level is defined by your server activity, @errant hound. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

errant hound Jun 1, 2020, 7:17 PM

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!rank

storm flumeBOT Jun 1, 2020, 7:17 PM

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This command is disabled in this channel, @errant hound. Please execute the command in #481204134859505684 instead.

storm willow Jun 1, 2020, 7:17 PM

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@surreal geode you can login on Vietnamese version. But remember that you cannot comeback to global again.

minor crypt Jun 1, 2020, 7:17 PM

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@lime juniper this report was from 22 may and until now this player not banded until now i just want to understand why he did not banded until now

📎 IMG_20200527_104950.jpg

storm flumeBOT Jun 1, 2020, 7:18 PM

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Hello, @tribal bolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

surreal geode Jun 1, 2020, 7:18 PM

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@storm willow I logged in with global acc but it's not transfer it ask to make new acv

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Acc*

storm willow Jun 1, 2020, 7:18 PM

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@surreal geode then nothing can be done.

surreal geode Jun 1, 2020, 7:18 PM

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Dam

dawn pike Jun 1, 2020, 7:19 PM

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May I know how can l conduct a PUBGM tournament with the approval of PUBG

merry plover Jun 1, 2020, 7:19 PM

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where are premium creates gone?

normal fulcrum Jun 1, 2020, 7:19 PM

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You're free to conduct your own tournament @dawn pike

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@merry plover Replaced with custom crates for the time being

dawn pike Jun 1, 2020, 7:20 PM

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When one of my friend conducted he received a legal notice from ten cent

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@normal fulcrum

normal fulcrum Jun 1, 2020, 7:21 PM

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Give mr a minute @dawn pike to confirm

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@dawn pike Did your friend tried to monetize?

compact ice Jun 1, 2020, 7:23 PM

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@storm flume Fox:
I am a representative of a provider company. DNS 8.8.8.8 (google.com), there can be no other.
You can obtain address information by going to RIPE-NCC and performing a search for AS203781, you will be shown that the country of addresses is Ukraine.
Please take it seriously. Thank you

если после этого он ещё раз напишет про DNS то пускай идут нахуй

We changed ip-pool, new ip were purchased in the Czech Republic, now belong to Ukraine

normal fulcrum Jun 1, 2020, 7:24 PM

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@compact ice If you spam, we'll be forced to mute you. Consider yourself warned

upper trout Jun 1, 2020, 7:25 PM

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I lost my account after unlinking from a social media account

storm flumeBOT Jun 1, 2020, 7:25 PM

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If you have encountered an issue with the account unlinking feature, @upper trout, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

dawn pike Jun 1, 2020, 7:29 PM

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@normal fulcrum I don’t know much more about to it. I wish to conduct a tournament with some price pool

upper trout Jun 1, 2020, 7:30 PM

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I lost my account after unlinking from a social media account I have provided all the information correctly but I have not recovered my account Please help me and return my account

storm flumeBOT Jun 1, 2020, 7:30 PM

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If you have encountered an issue with the account unlinking feature, @upper trout, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

upper trout Jun 1, 2020, 7:30 PM

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I lost my account after unlinking from a social media account I have provided all the information correctly but I have not recovered my account Please help me and return my account

storm flumeBOT Jun 1, 2020, 7:30 PM

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If you have encountered an issue with the account unlinking feature, @upper trout, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

polar marshBOT Jun 1, 2020, 7:30 PM

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@molten rover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum Jun 1, 2020, 7:30 PM

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@dawn pike You can, unless you try to monetize.

flint frost Jun 1, 2020, 7:32 PM

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@upper trout inke pass nhi hai bro solution

dawn pike Jun 1, 2020, 7:33 PM

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As of my knowledge he didn’t done such things. As of my knowledge he updated this things on his website. When the mail came,it’s attached with his website images too

flint frost Jun 1, 2020, 7:33 PM

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@upper trout kuch nhi kar sakte ab ..gaya apna account.

dawn pike Jun 1, 2020, 7:33 PM

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@normal fulcrum

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@normal fulcrum#As of my knowledge he didn’t done such things. As of my knowledge he updated this things on his website. When the mail came,it’s attached with his website images too

uncut jasper Jun 1, 2020, 7:33 PM

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Is there any update for removing hackers or we should use hack also

flat bobcat Jun 1, 2020, 7:34 PM

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Tencent really don’t care

night cloak Jun 1, 2020, 7:34 PM

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So are tournaments that require a registration fee not technically allowed then?

uncut jasper Jun 1, 2020, 7:35 PM

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Is there any update for removing hackers or we should use hack also

flat bobcat Jun 1, 2020, 7:35 PM

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Every day, hundreds of people complain about hackers. Tencent responds by sending ads for community events 😂

night cloak Jun 1, 2020, 7:35 PM

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I have a question

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Why tf is the point system so bad

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Back in s1-9 or smh was point system really good

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Or 1-12 or smh

storm flumeBOT Jun 1, 2020, 7:37 PM

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Hello, @flat bobcat @uncut jasper!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please do not use any other language aside from English in this channel, @flint frost. Refer to #613267301243944960 for language channels.

cursive tinsel Jun 1, 2020, 7:37 PM

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I have been making UC’s purchase with itunes card charged into my account I been getting this msg deducted from my account as soon as I make the purchase I have no Clue what so ever this is I did not make no unofficial purchase from anywhere else other than Apple store cards which is the iTunes that’s the only way that I make purchases. I need your help on this! I did spent over 100 dollars now and I’m not getting any uc’s ????

polar marshBOT Jun 1, 2020, 7:38 PM

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@uncut jasper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

flat bobcat Jun 1, 2020, 7:38 PM

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Well, Mr Bot, that’s a joke I’m afraid. I only report people in game that are 100% verifiable hackers and not a single one has been banned. Not 1!

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And in regards to posting cheaters in here, how is that done when the channel is always closed?

normal fulcrum Jun 1, 2020, 7:45 PM

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@dawn pike
If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license:

https://www.pubgmobile.com/cp/a20191127sssq/index.shtml

mighty plover Jun 1, 2020, 7:45 PM

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the guy @sharp hemlock lost his account he can’t reply here because it say “You do not have permission to send message in this channel” he said: I was thinking to i switched today acount to other phone lower spec and put that boster
Becouse i am changing display broken on my regular phone

dawn pike Jun 1, 2020, 7:45 PM

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My friend received a legal notice from tencent and how can he get rid of that

mighty plover Jun 1, 2020, 7:45 PM

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Someone help him 🙏

dawn pike Jun 1, 2020, 7:46 PM

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@normal fulcrum one more doubt

short eagle Jun 1, 2020, 7:46 PM

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contact customer service @mighty plover

dawn pike Jun 1, 2020, 7:48 PM

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@normal fulcrum As of my knowledge he didn’t done such things. As of my knowledge he updated this things on his website. When the mail came,it’s attached with his website images too

normal fulcrum Jun 1, 2020, 7:49 PM

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Well maybe he did. Who knows?

dawn pike Jun 1, 2020, 7:50 PM

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@normal fulcrum Now the contest is on hold...how can he continues that

cursive tinsel Jun 1, 2020, 7:51 PM

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Why I have been getting the purchase deduction notification

normal fulcrum Jun 1, 2020, 7:52 PM

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@dawn pike Can you share screenshot of the mail?

dawn pike Jun 1, 2020, 7:52 PM

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I didn't have that now

normal fulcrum Jun 1, 2020, 7:53 PM

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You can dm me whenever you have it. Ping me before you dm me

dawn pike Jun 1, 2020, 7:54 PM

#

@normal fulcrum when i tried dm its showing privacy issue as its locked

storm flumeBOT Jun 1, 2020, 7:54 PM

#

Sebastian is AFK: AFK - a few seconds ago

polar marshBOT Jun 1, 2020, 7:56 PM

#

@unborn patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jun 1, 2020, 7:58 PM

#

I don’t have guncraft in the new update

viral ocean Jun 1, 2020, 8:00 PM

#

Is premium crate gone forever?

short eagle Jun 1, 2020, 8:01 PM

#

@night cloak it isn't available to everyone yet

night cloak Jun 1, 2020, 8:01 PM

#

@short eagle for who is it? Cuz my friends have it we live in the same place

#

I want to unlink a social media which have been hack and information has been change , so I cannot able to recover it , please it's urgent to unlink it

storm flumeBOT Jun 1, 2020, 8:04 PM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

serene badge Jun 1, 2020, 8:06 PM

#

Account lost

night cloak Jun 1, 2020, 8:08 PM

#

I have link my account with email , so I have option to sign with email but I want to unlink my social media account

storm flumeBOT Jun 1, 2020, 8:08 PM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

chrome coyote Jun 1, 2020, 8:08 PM

#

.

#

.

#

.

civic pivot Jun 1, 2020, 8:09 PM

#

Can u unmute @tidal dirge hes muted by accident i guess

#

By a bot

night cloak Jun 1, 2020, 8:09 PM

#

hey guys i have a problem.i want to report a cheater,i have video and screenshoot but i dont know where can i send this.

solemn pulsar Jun 1, 2020, 8:10 PM

#

Hello my friends 🌹
Why pubg pulls uc out of account

short eagle Jun 1, 2020, 8:12 PM

#

@night cloak you could use http://cheater-report.pubgm.cc/

night cloak Jun 1, 2020, 8:13 PM

#

@short eagle thanks

buoyant plank Jun 1, 2020, 8:14 PM

#

📎 Screenshot_20200601_231207_com.huawei.himovie.overseas.jpg 📎 Screenshot_20200601_231253_com.huawei.himovie.overseas.jpg 📎 Screenshot_20200601_231329_com.huawei.himovie.overseas.jpg

#

Damn you, Bubg Mobile, I am fed up with the game because of random hacking and killing

civic pivot Jun 1, 2020, 8:17 PM

#

@bold siren Can u unmute @tidal dirge hes muted by the bot?

brittle ridge Jun 1, 2020, 8:19 PM

#

25 days and the account has not been returned. What should I do?
I twice sent the information to them what to do

nimble solar Jun 1, 2020, 8:20 PM

#

I have the same problem i sent mail to customer service will see

jagged ridge Jun 1, 2020, 8:20 PM

#

Same here also 25 days and account not back 😦

polar marshBOT Jun 1, 2020, 8:21 PM

#

@mellow charm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

civic pivot Jun 1, 2020, 8:22 PM

#

+1 here too, waiting for more than 4 days to get my own account back which was robbed by facebook + email .. Hope Arlo from support replies..

storm flumeBOT Jun 1, 2020, 8:23 PM

#

If you have encountered an issue with the account unlinking feature, @civic pivot, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

solemn pulsar Jun 1, 2020, 8:23 PM

#

Hello my friends rose
Why pubg moblie pulls uc out of account

ripe gull Jun 1, 2020, 8:34 PM

#

Hello PUBG Mobile, I wanted to give you a suggestion for making the game more enjoyable. First of all nowdays people don’t really care about outfits, helmet, bag and others skins, people are more crazy about upgradable gun skins, please let your main staff that players want to more upgradable skins but for every single gun in PUBG Mobile, please take this suggestion seriously. And there is alot of people who want to old upgradable skins in their inventory for collection just like me. Please take this suggestion seriously and give us 1 upgradable gun skin in a week or in 2 week atleast. We can’t wait for 1 month or 20 days to get another upgradable gun skin. Thank you.

restive elm Jun 1, 2020, 8:35 PM

#

how to change email or unlink facebook ??

storm flumeBOT Jun 1, 2020, 8:35 PM

#

If you have encountered an issue with the account unlinking feature, @restive elm, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

restive elm Jun 1, 2020, 8:35 PM

#

@civic pivot

normal fulcrum Jun 1, 2020, 8:35 PM

#

@ripe gull You can provide your feedback in #old

buoyant plank Jun 1, 2020, 8:35 PM

#

خوات كحبه

storm flumeBOT Jun 1, 2020, 8:35 PM

#

Please do not use any other language aside from English in this channel, @buoyant plank. Refer to #613267301243944960 for language channels.

vital moss Jun 1, 2020, 8:35 PM

#

add older ui and history adds

tidal dirge Jun 1, 2020, 8:35 PM

#

Error 403 - please, humble request that support gives some attention to genuine game lovers... just because issue is not widespread we are ignored. I am not able to login to my OWN account .... which is not too much to ask. Please help!!!!!

buoyant plank Jun 1, 2020, 8:36 PM

#

شوكت توقفون الهكرات

storm flumeBOT Jun 1, 2020, 8:36 PM

#

Please do not use any other language aside from English in this channel, @buoyant plank. Refer to #613267301243944960 for language channels.

buoyant plank Jun 1, 2020, 8:36 PM

#

عير بكس خواتكم

storm flumeBOT Jun 1, 2020, 8:36 PM

#

Please do not use any other language aside from English in this channel, @buoyant plank. Refer to #613267301243944960 for language channels.

normal fulcrum Jun 1, 2020, 8:36 PM

#

@buoyant plank English only

civic pivot Jun 1, 2020, 8:36 PM

#

Error 403 - please, humble request that support gives some attention to genuine game lovers... just because issue is not widespread we are ignored. I am not able to login to my OWN account .... which is not too much to ask. Please help!!!!!
@R.I.P my PubG account#1119 the same here

normal fulcrum Jun 1, 2020, 8:36 PM

#

@tidal dirge @civic pivot We cannot provide any support regarding the issue. Please contact in-game support

restive elm Jun 1, 2020, 8:37 PM

#

how to change email or unlink account

storm flumeBOT Jun 1, 2020, 8:37 PM

#

If you have encountered an issue with the account unlinking feature, @restive elm, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

nimble solar Jun 1, 2020, 8:37 PM

#

@civic pivot did you back yours account

buoyant plank Jun 1, 2020, 8:37 PM

#

@normal fulcrum I got tired because of the hacks inside the game. I failed Buggy Mobile because of the hacks. When I go down every game I encounter a hacker.

civic pivot Jun 1, 2020, 8:38 PM

#

No, waiting for Arlo admins reply he asked for proof

civic yarrow Jun 1, 2020, 8:38 PM

#

How can i report about a hacker ?

storm flumeBOT Jun 1, 2020, 8:38 PM

#

Hello, @buoyant plank!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

nimble solar Jun 1, 2020, 8:38 PM

#

I am waiting to i lose my acount i sent costum service message

normal fulcrum Jun 1, 2020, 8:38 PM

#

@civic yarrow Read message by Machete 2.0

tidal dirge Jun 1, 2020, 8:38 PM

#

@tidal dirge @civic pivot We cannot provide any support regarding the issue. Please contact in-game support
@normal fulcrum this exactly I am trying to highlight.... ingame support is unresponsive, no support here... what do we do???

nimble solar Jun 1, 2020, 8:38 PM

#

Will se what will happen

normal fulcrum Jun 1, 2020, 8:39 PM

#

@tidal dirge They will reply. Due to covid-19 situation, responses are delayed

restive elm Jun 1, 2020, 8:39 PM

#

how to change email

buoyant plank Jun 1, 2020, 8:39 PM

#

@storm flume I have a video clip of how I can send it to you

normal fulcrum Jun 1, 2020, 8:39 PM

#

@buoyant plank Use the link

nimble solar Jun 1, 2020, 8:39 PM

#

Machete is bot

ripe gull Jun 1, 2020, 8:40 PM

#

@normal fulcrum i did, please take this suggestion seriously. Thank you.

buoyant plank Jun 1, 2020, 8:40 PM

#

I will post it and send you a link

normal fulcrum Jun 1, 2020, 8:41 PM

#

@buoyant plank It won't work. Use this link http://cheater-report.pubgm.cc

cursive tinsel Jun 1, 2020, 8:41 PM

#

Why I can’t get my US when I purchase

normal fulcrum Jun 1, 2020, 8:41 PM

#

@cursive tinsel Where did you purchase from?

vapid thorn Jun 1, 2020, 8:42 PM

#

Hello

earnest cobalt Jun 1, 2020, 8:42 PM

#

Hi, i have a question please, i was conqueror in season 10 and now my conqueror team effect is gone n changed to ace team effect somehow, is this normal?

vapid thorn Jun 1, 2020, 8:42 PM

#

I have fresh code fix now

normal fulcrum Jun 1, 2020, 8:43 PM

#

@earnest cobalt Yes. If you drop to ace you lose effect

vapid thorn Jun 1, 2020, 8:43 PM

#

gg.clearResults()
gg.setRanges(gg.REGION_CODE_APP)
gg.searchNumber("6.1630904E-33;-9.9839328E27;-1.0070975E28", 16, false, gg.SIGN_EQUAL, 0, -1)
gg.searchNumber("6.1630904E-33", 16, false, gg.SIGN_EQUAL, 0, -1)
gg.getResults(999)
gg.editAll("0",16)
gg.toast("防拉回加载")
gg.clearResults()
gg.setRanges(gg.REGION_CODE_APP)
gg.searchNumber("-3.8369228e21;1.140804e-33;-4.4272672e22::9", 16, false, gg.SIGN_EQUAL, 0, -1)
gg.searchNumber("-3.8369228e21;1.140804e-33;-4.4272672e22", 16, false, gg.SIGN_EQUAL, 0, -1)
gg.getResults(3)
gg.editAll("0",16)
gg.clearResults()
gg.setRanges(gg.REGION_CODE_APP)
gg.searchNumber("-6.1526231e27;-1.0070975e28;::", 16, false, gg.SIGN_EQUAL, 0, -1)
gg.searchNumber("-6.1526231e27", 16, false, gg.SIGN_EQUAL, 0, -1)
gg.getResults(10)
gg.editAll("0",16)
gg.toast("开启成功")

修复FLASH/SPEED NO LAG无法使用车辆

FIX IT NOW

cursive tinsel Jun 1, 2020, 8:44 PM

#

@normal fulcrum from App Store and still I can’t get the UC

normal fulcrum Jun 1, 2020, 8:45 PM

#

Your region?

earnest cobalt Jun 1, 2020, 8:45 PM

#

@earnest cobalt Yes. If you drop to ace you lose effect
@normal fulcrum ok thanks

buoyant plank Jun 1, 2020, 8:45 PM

#

There are hundreds of players using cheating methods. Do I alone how can you not be able to protect the game by cheaters?

normal fulcrum Jun 1, 2020, 8:45 PM

#

@vapid thorn What's this?

buoyant plank Jun 1, 2020, 8:45 PM

#

@JinThomson#1997 There are hundreds of players using cheating methods. Do I alone how can you not be able to protect the game by cheaters?

tidal dirge Jun 1, 2020, 8:45 PM

#

@tidal dirge They will reply. Due to covid-19 situation, responses are delayed
@normal fulcrum what’s discord pubgm support for? To route people back to CS? As gently I can put this... but all PubG players know CS and they don’t need another support forum to tell them to go to CS.

normal fulcrum Jun 1, 2020, 8:45 PM

#

@buoyant plank You're not alone

vapid thorn Jun 1, 2020, 8:46 PM

#

@normal fulcrum value, speedhack

#

I hope tencent fix now

normal fulcrum Jun 1, 2020, 8:47 PM

#

@tidal dirge Well we cannot assist you with such things since we are not affiliated with pubgm mobile

buoyant plank Jun 1, 2020, 8:47 PM

#

@normal fulcrum I am tired of this game, I will delete it, but I am upset about working if I spend money on this game that you cannot protect me from cheaters

tidal dirge Jun 1, 2020, 8:49 PM

#

@tidal dirge Well we cannot assist you with such things since we are not affiliated with pubgm mobile
@normal fulcrum do you have any contact with tencent or the devs? If not, me and a lot other people are in an illusion trying to find some help here

civic pivot Jun 1, 2020, 8:50 PM

#

@tidal dirge Well we cannot assist you with such things since we are not affiliated with pubgm mobile
@normal fulcrum But why is the channel name #questions

#

It's not pubgm-assist

normal fulcrum Jun 1, 2020, 8:52 PM

#

We provide minor support which is related to gameplay and collect cheater reports. We cannot provide account and purchase related support and any sensitive matter

sleek obsidian Jun 1, 2020, 8:53 PM

#

Hello i want to know how to get my season 1 account back

storm flumeBOT Jun 1, 2020, 8:53 PM

#

If you have encountered an issue with the account unlinking feature, @sleek obsidian, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge Jun 1, 2020, 8:54 PM

#

Hello i want to know how to get my season 1 account back
@sleek obsidian I cant help but laugh out loud. @normal fulcrum I can help you here routing these guys back to ingame CS

storm flumeBOT Jun 1, 2020, 8:54 PM

#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

brittle ridge Jun 1, 2020, 8:55 PM

#

Sorry is there anyone to support here

pliant panther Jun 1, 2020, 8:56 PM

#

Hi Pubg can you help me

normal fulcrum Jun 1, 2020, 8:58 PM

#

@vapid thorn You can contact @storm willow and share that with him

wise ice Jun 1, 2020, 8:58 PM

#

Hi

#

How can i report in the hack ?

vapid thorn Jun 1, 2020, 9:00 PM

#

Oke dude thanks @normal fulcrum

storm flumeBOT Jun 1, 2020, 9:00 PM

#

Hello, @wise ice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vapid thorn Jun 1, 2020, 9:01 PM

#

📎 Screenshot_2020-06-02-04-00-56-900_com.discord.jpg

#

Follow up

night cloak Jun 1, 2020, 9:03 PM

#

📎 Screenshot_20200602_021343.jpg 📎 Screenshot_20200602_021332.jpg 📎 Screenshot_20200602_021254.jpg 📎 Screenshot_20200602_015206.jpg

#

This player killed me from granite give me bad words because I was random player in the match

#

Please pubg mobile take action

#

I am requesting for pubg please

#

Merit also not reduce

#

😭 😭 😭

nimble solar Jun 1, 2020, 9:06 PM

#

@normal fulcrum @tidal dirge i think guy Eror404 maby can help us with that problem at least speed up to see our mails

storm flumeBOT Jun 1, 2020, 9:06 PM

#

Sebastian is AFK: sleeping - 5 minutes ago

tidal dirge Jun 1, 2020, 9:07 PM

#

@normal fulcrum @tidal dirge i think guy Eror404 maby can help us with that problem at least speed up to see our mails
@nimble solar error 403 is sympathizing for PubG CS on not being able to respond to queries.... bro this whole system and setup is broke from it’s foundation.

storm flumeBOT Jun 1, 2020, 9:07 PM

#

Sebastian is AFK: sleeping - 6 minutes ago

night cloak Jun 1, 2020, 9:07 PM

#

Help me

#

suspicious

polar marshBOT Jun 1, 2020, 9:10 PM

#

@nimble solar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vapid thorn Jun 1, 2020, 9:11 PM

#

@storm willow bro, i share u code tools cheating reply me fix it

bold siren Jun 1, 2020, 9:12 PM

#

Follow up
Please ask him to open his DMs when he gets online, @vapid thorn.

This player killed me from granite give me bad words because I was random player in the match
Please report them in-game, @night cloak.

@normal fulcrum @tidal dirge i think guy Eror404 maby can help us with that problem at least speed up to see our mails
What's the matter, @nimble solar?

storm flumeBOT Jun 1, 2020, 9:12 PM

#

Sebastian is AFK: sleeping - 11 minutes ago

gray gyro Jun 1, 2020, 9:12 PM

#

Why not add new system
Let random player see the death replay and the random will help you what account is cheating and what is not .that will help so much

night cloak Jun 1, 2020, 9:12 PM

#

@polar marsh

#

Help

bold siren Jun 1, 2020, 9:13 PM

#

Feel free to drop your suggestions in #old, @gray gyro.

Asking for such questions will result a ban, @glacial bramble.

glacial bramble Jun 1, 2020, 9:13 PM

#

Lol why my message get removed?

oak cliff Jun 1, 2020, 9:13 PM

#

Could you please tell me when the guncraft will be available? I'm missing the free daily chance

bold siren Jun 1, 2020, 9:14 PM

#

I'm not sure when exactly but it might be added in the next update, @oak cliff.

vapid thorn Jun 1, 2020, 9:14 PM

#

@bold siren oke, i just help share code to moderator only via dm

tidal dirge Jun 1, 2020, 9:14 PM

#

@bold siren - matter is very basic, let me access my own account. Ingame CS is unresponsive... we grinding day and night trying to get our issue resolved emailing CS, trying here on discord, DMing people and getting in embarrassing situations... for what? To access our own accounts. Too much to ask

glacial bramble Jun 1, 2020, 9:14 PM

#

@bold siren are you having brain? I jist asking such question and you're threats me to get ban? How dare you, who the hell are you thinking, there's alot of cheaters in the game using speed hack, why don't you ban them? Stupid!

bold siren Jun 1, 2020, 9:14 PM

#

Yes, wait until he comes online. @vapid thorn.

torn osprey Jun 1, 2020, 9:15 PM

#

I have yet to see any action taken toward the mass amount of cheaters in this game...almost every match now I meet a cheater...almost always on to 20...not fun anymore...what’s the point of the tier grind

vapid thorn Jun 1, 2020, 9:15 PM

#

I hope fairplay again all player

bold siren Jun 1, 2020, 9:15 PM

#

I'm sure you have been answered before, @tidal dirge.

Report them in-game and in #cheater-reports with valid evidence, @glacial bramble.

vapid thorn Jun 1, 2020, 9:16 PM

#

@glacial bramble no

bold siren Jun 1, 2020, 9:17 PM

#

I’ll have to ask you to stop with such behavior, @glacial bramble.

tidal dirge Jun 1, 2020, 9:17 PM

#

I'm sure you have been answered before, @tidal dirge.

Report them in-game and in #cheater-reports with valid evidence, @glacial bramble.
@bold siren Answered to have patience.... no more info whatsoever, whether anyone is looking to resolve the issue... how long am I expected to have patience? Maybe by 2030.
My problem statement doesn’t even reach The ingame CS because their report system is based on responses on known issues. My issue is unique/unknown

oak cliff Jun 1, 2020, 9:18 PM

#

@bold siren Can I do anything to be one of the players who are using the guncraft right now??

bold siren Jun 1, 2020, 9:19 PM

#

We are just staffs who moderate the Discord server, we do not have any power over your account in any way, @tidal dirge. That’s why you’ll have to wait until they answer you.

round horizon Jun 1, 2020, 9:20 PM

#

Premium crate is gonna released today?

hazy phoenix Jun 1, 2020, 9:20 PM

#

Hello guys is that true that after 3 hours premium crates are coming back?

#

Guys anyone here?

round horizon Jun 1, 2020, 9:24 PM

#

Same question dude

sand path Jun 1, 2020, 9:24 PM

#

No information.

undone basalt Jun 1, 2020, 9:24 PM

#

Can you help about my account I lost my account cuz some one stolen my account

storm flumeBOT Jun 1, 2020, 9:24 PM

#

Please refer to subpoint 2.5 in #faq for further information, @undone basalt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

hazy phoenix Jun 1, 2020, 9:24 PM

#

@sand path ok but any expectation?

sand path Jun 1, 2020, 9:25 PM

#

No idea. But it will be back. Definitely

hazy phoenix Jun 1, 2020, 9:25 PM

#

Ok thank you

undone basalt Jun 1, 2020, 9:25 PM

#

No didn’t help me

#

I need help pubg

storm flumeBOT Jun 1, 2020, 9:31 PM

#

Please refer to subpoint 2.8 in #faq for further information, @undone basalt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

undone basalt Jun 1, 2020, 9:37 PM

#

My account it’s stolen

#

I tray many’s time to talking with support on pubg and doesn’t work

summer osprey Jun 1, 2020, 9:38 PM

#

when i try to login with facebook it says login failed, please try again later

#

why?

#

on ipad its says too many attempt to acces this site thru safari browser

polar marshBOT Jun 1, 2020, 9:40 PM

#

@bright oasis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wispy escarp Jun 1, 2020, 9:41 PM

#

📎 SVID_20200602_003825_1.mp4

summer osprey Jun 1, 2020, 9:41 PM

#

when i try to login with facebook it says login failed, please try again later
why?
on ipad its says too many attempt to acces this site thru safari browser

#

on android it says authorisation revoked. on emulator says failed to login plaease try again

wispy escarp Jun 1, 2020, 9:45 PM

#

ID:5425130646Hack.

sharp hemlock Jun 1, 2020, 9:50 PM

#

There is to many cheaters in solo

#

Europe server

#

Every game hacker

night cloak Jun 1, 2020, 9:51 PM

#

Anyone will help me for making custoom rooms for tournaments

#

And if anyone interested for tournaments plz dm me

night coral Jun 1, 2020, 9:53 PM

#

is there no more fpp training mofe ??

#

I'm not finding

summer osprey Jun 1, 2020, 9:54 PM

#

been 4 weeks already when i try to login with facebook it says login failed, please try again later,
why?
on ipad its says too many attempt to acces this site thru safari browser
on android it says authorisation revoked. on emulator says failed to login plaease try again

night coral Jun 1, 2020, 9:56 PM

#

is there no more fpp training mofe ??

#

@sand path

sharp hemlock Jun 1, 2020, 9:57 PM

#

@lime juniper is it possible to ask you something if you are there

night coral Jun 1, 2020, 9:57 PM

#

@bold siren

real basin Jun 1, 2020, 9:57 PM

#

why account hack link provide in facebook?

📎 WHAT_IS_DO_WITH_ME.png

storm flumeBOT Jun 1, 2020, 9:57 PM

#

If you have encountered an issue with the account unlinking feature, @pure temple, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

polar marshBOT Jun 1, 2020, 9:57 PM

#

@pure temple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

real basin Jun 1, 2020, 9:59 PM

#

why so many hacer in pubg gme?

#

why so many haker in pubg gme?

storm flumeBOT Jun 1, 2020, 10:00 PM

#

Hello, @real basin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night coral Jun 1, 2020, 10:00 PM

#

is there no more fpp training mofe ??

#

I'm not finding

real basin Jun 1, 2020, 10:02 PM

#

please tell me them how hacer post har account hack link in ppubg mobile official pages? and why pubg not take care this?

📎 H1.png

#

please tell me them how haker post har account hack link in ppubg mobile official pages? and why pubg not take care this?

#

please tell me them how haker post har account hack link in ppubg mobile official pages? and why pubg not take care this?

minor crypt Jun 1, 2020, 10:07 PM

#

@lime juniper hi error i reported this player from 22may and you mention me that`s mean he is banded but we are now in 1jun and he all this still not banded ?!! i want to know why is not banded?

📎 IMG_20200527_104950.jpg

rotund vapor Jun 1, 2020, 10:09 PM

#

Guys link report pls

night cloak Jun 1, 2020, 10:09 PM

#

Hi, I'm having a problem ingame and no idea why. My partner can't send me popularity, a message say that I blocked her. Funny thing is, if she'd be blocked, I couldn't have her as a partner and I couldn't send her popularity either, but i can .. My blocked list is totally empty, can someone help me with that?

short eagle Jun 1, 2020, 10:10 PM

#

@rotund vapor http://cheater-report.pubgm.cc/

rotund vapor Jun 1, 2020, 10:12 PM

#

Thank you @short eagle

vapid yoke Jun 1, 2020, 10:23 PM

#

I think there is some glitches on my all weapons in game... Felt that the damage is reduced coz it takes a lot of bullets to knock a player... Dear officials can you check my ID?

minor crypt Jun 1, 2020, 10:39 PM

#

@lime juniper hi error i reported this player from 22may and you mention me that`s mean he is banded but we are now in 1jun and he all this still not banded ?!! i want to know why is not banded?
hey man will you reply or not? Where is justice in this world?

polar marshBOT Jun 1, 2020, 10:39 PM

#

@wary rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pearl remnant Jun 1, 2020, 10:41 PM

#

Доброй ночи , у меня такая проблема в прошлом году взломали страницу фейсбук к ней был привязан аккаунт пубг , страницу вернули аккаунт в пубг тоже но тот кто взламывал до сих пор имеет доступ к моему аккаунту в игре и переодически заходит тратит юс и переодевает моего персонажа! Можно ли как то устранить такую проблему?

polar marshBOT Jun 1, 2020, 10:42 PM

#

@elfin arch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night coral Jun 1, 2020, 10:52 PM

#

is there no more fpp training mofe ??

#

@short eagle

#

@lime juniper

pearl remnant Jun 1, 2020, 11:06 PM

#

Good night, I had such a problem last year they hacked the Facebook page, the pubg account was linked to it, the page was returned to the pubg account too, but the one who hacked still has access to my account in the game and periodically logs in and spends my clothes! Is there any way to fix this problem?

dire raft Jun 1, 2020, 11:24 PM

#

Só hackers nas partidas

storm flumeBOT Jun 1, 2020, 11:27 PM

#

Please refer to subpoint 2.5 in #faq for further information, @pearl remnant. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

azure ridge Jun 1, 2020, 11:28 PM

#

@night cloak

storm willow Jun 1, 2020, 11:28 PM

#

@vapid yoke try repairing your game, that May be due to dsync issue. Or ping issue

storm flumeBOT Jun 1, 2020, 11:28 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @azure ridge. Remember to read through #faq before asking questions in the support channels.

vapid yoke Jun 1, 2020, 11:29 PM

#

@storm willow how to repair it

night cloak Jun 1, 2020, 11:29 PM

#

@azure ridge Yes?

storm willow Jun 1, 2020, 11:29 PM

#

@night cloak ask if she blocked you accidentally

azure ridge Jun 1, 2020, 11:30 PM

#

I can transfer account?

night cloak Jun 1, 2020, 11:30 PM

#

@storm willow her blocked list is empty also, we couldn't be partner if

vapid yoke Jun 1, 2020, 11:30 PM

#

@storm willow I don't have ping issue... How to repair my game? I have tried a lot on the repair option and As usual it's not working

storm willow Jun 1, 2020, 11:30 PM

#

@vapid yoke Logout from Account- in home screen you will find repair option

civic pivot Jun 1, 2020, 11:31 PM

#

@storm willow will the unlink feature be released with new update?

storm flumeBOT Jun 1, 2020, 11:31 PM

#

If you have encountered an issue with the account unlinking feature, @civic pivot, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

vapid yoke Jun 1, 2020, 11:31 PM

#

@storm willow already done bro nothing happens...

azure ridge Jun 1, 2020, 11:31 PM

#

@night cloak can transfer???

storm willow Jun 1, 2020, 11:31 PM

#

@civic pivot non information about that yet

#

@vapid yoke what device are you using ?

vapid yoke Jun 1, 2020, 11:32 PM

#

@storm willow Mi note 8 pro

civic pivot Jun 1, 2020, 11:32 PM

#

Can i ask u in private please? @storm willow

storm willow Jun 1, 2020, 11:32 PM

#

@civic pivot related to ?

civic pivot Jun 1, 2020, 11:32 PM

#

Game issue

lavish hinge Jun 1, 2020, 11:32 PM

#

is gyro important?

storm willow Jun 1, 2020, 11:33 PM

#

@lavish hinge depends it’s easy to control recoil in gyro

#

@civic pivot you can ask here

vapid yoke Jun 1, 2020, 11:34 PM

#

@storm willow OK can you explain one thing? I previously logged in with the Google Play games I'd but unfortunately my Google Play I'd is deleted... How but I can't remove it from my account because it was deleted... What to do I don't know... I'm in a big trouble

storm willow Jun 1, 2020, 11:34 PM

#

@vapid yoke contact ingame customer support

lavish hinge Jun 1, 2020, 11:34 PM

#

@Storm Breaker how much days will it take to learn gyro?

storm willow Jun 1, 2020, 11:35 PM

#

@lavish hinge may be a week.. it’s not a big deal.. just practice in training ground or new cheer park 😉

vapid yoke Jun 1, 2020, 11:35 PM

#

@storm willow already tried.. But I linked 2 account one is twitter another is play games... I can't remove play games because it was deleted...

lavish hinge Jun 1, 2020, 11:36 PM

#

@Storm Breaker ty

#

@Storm Breaker your ID

civic pivot Jun 1, 2020, 11:36 PM

#

U know my situation? Still waiting for cs reply, but what if the unlink feature comes before i get my account back? With unlink feature scammers can kick my access easyly since im only able to log in with game center and my 2.5 faq subpoint in progress? I have only game center log in and scammers has facebook + email + phone linking.. what could happen if unlink option comes before i get my account totally back? Or what could be the solution for my situation? @storm willow

storm flumeBOT Jun 1, 2020, 11:36 PM

#

If you have encountered an issue with the account unlinking feature, @civic pivot, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow Jun 1, 2020, 11:36 PM

#

@vapid yoke you cannot.. you need to contact ingame customer support only they deal with account related issues

#

@lavish hinge why ?

vapid yoke Jun 1, 2020, 11:37 PM

#

@storm willow okay

earnest skiff Jun 1, 2020, 11:40 PM

#

you guys can’t do anything about the game, i’ve been grinding fpp lately and there’s people with expensive gaming chairs ruining my game

#

surprisingly people using sharpshooter cheats don’t get banned when 200+ people report a single guy

storm willow Jun 1, 2020, 11:41 PM

#

@civic pivot you can only unlink the account that you have access to.. like login with Facebook to remove Facebook link.

civic pivot Jun 1, 2020, 11:42 PM

#

With account u mean social method?

storm willow Jun 1, 2020, 11:42 PM

#

Yes

#

@civic pivot

verbal wing Jun 1, 2020, 11:42 PM

#

Why I don't have guncraft in my game while others have

ionic lance Jun 1, 2020, 11:42 PM

#

I need to know that if i got minus points being killed by hacker and I’ve proof of his hacking can i get my reduced points back?

civic pivot Jun 1, 2020, 11:42 PM

#

So i have game center only and i can only remove game center? What can scammers do btw? What will be the possible (faced) solution for me

#

@storm willow

storm willow Jun 1, 2020, 11:43 PM

#

@verbal wing it’s currently available to limited players will be released to others soon

subtle iron Jun 1, 2020, 11:43 PM

#

hello , where i can report a cheating player ? i have video where i should send it ?

verbal wing Jun 1, 2020, 11:43 PM

#

@storm willow
Ok, Thanks

storm willow Jun 1, 2020, 11:43 PM

#

@civic pivot yes, you can only remove Game Center, if your other linked account is compromised follow #faq 2.5

storm flumeBOT Jun 1, 2020, 11:44 PM

#

Hello, @subtle iron!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

civic pivot Jun 1, 2020, 11:45 PM

#

I followed already 2.5 thats why im asking u, what could be my possible solution, i have send all proof written in steps which cs asked me, what could be the possible solution for my situation? Account transfer or unlinking the scammers made social linkings? @storm willow

storm flumeBOT Jun 1, 2020, 11:45 PM

#

If you have encountered an issue with the account unlinking feature, @civic pivot, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

dull sphinx Jun 1, 2020, 11:46 PM

#

Is there any updates on the unlinking feature?

storm willow Jun 1, 2020, 11:47 PM

#

@civic pivot wait for the CS to process the request, nothing can be done in discord.

dull sphinx Jun 1, 2020, 11:47 PM

#

I need to remove my facebook account associated with my account

civic pivot Jun 1, 2020, 11:47 PM

#

What u mean by nothing can be done? Do i need to share account with scammers?

storm willow Jun 1, 2020, 11:50 PM

#

@civic pivot I mean we (discord staffs cannot do anything )

#

Contact customer support and revoke access, #faq 2.5

civic pivot Jun 1, 2020, 11:51 PM

#

I know that u only redirect me to possible solution thats great, i mean based on ur skills, what u think they possible do for solution

#

How can i revoke access?

storm willow Jun 1, 2020, 11:52 PM

#

Probably 90 days.. (with the current covid situation and unlink issue it may take more time)
Only CS can revoke authorisation access if you don’t have access to linked account.

civic pivot Jun 1, 2020, 11:55 PM

#

Oke so its included in all 2.5 process, i dont need extra be written in the chat like "revoke access" 90 days i will forget the game.. by revoking acces u mean cs will unlink their social and give to me? Can i link my safe social afterthen @storm willow

night cloak Jun 1, 2020, 11:56 PM

#

Different action will be taken for different situations.

#

Regardless, the one who compromised your account will no longer be able to. That's what matters.

civic pivot Jun 1, 2020, 11:57 PM

#

I really hope so.. thank u for your time and support @storm willow @night cloak

round horizon Jun 1, 2020, 11:58 PM

#

Hoping for premium crate

night cloak Jun 1, 2020, 11:58 PM

#

No worries and good luck!

#

The premium crate will return soon.

round horizon Jun 1, 2020, 11:58 PM

#

Not today?

night cloak Jun 1, 2020, 11:58 PM

#

In a few weeks.

round horizon Jun 1, 2020, 11:58 PM

#

....

#

Ultrabruh

night cloak Jun 1, 2020, 11:59 PM

#

How is it possible when I play solo game, the opponent kills me and when I watch him I see 2 other friends helping him ??

#

I recorded it because this is unfair

#

That's teaming up, which is cheating. Feel free to report it in-game.

#

Already did bro. We shall see if it works or not

#

It works but takes time.

noble robin Jun 2, 2020, 12:01 AM

#

the frost damage effect of glacier m4 is blinding, you can't see much stuff around once you start getting shots, its an unfair advantage to the people who "spend money in the game"

night cloak Jun 2, 2020, 12:01 AM

#

@noble robin Use #old.

noble robin Jun 2, 2020, 12:01 AM

#

k

night cloak Jun 2, 2020, 12:02 AM

#

s15

keen mason Jun 2, 2020, 12:03 AM

#

When u will add the premium crates again

round horizon Jun 2, 2020, 12:04 AM

#

In a few weeks

barren trench Jun 2, 2020, 12:04 AM

#

Where is andy?

#

?

eager tinsel Jun 2, 2020, 12:07 AM

#

Any idea on when the unlinking feature is coming back?

storm flumeBOT Jun 2, 2020, 12:07 AM

#

If you have encountered an issue with the account unlinking feature, @eager tinsel, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

eager tinsel Jun 2, 2020, 12:08 AM

#

not my question :/

storm willow Jun 2, 2020, 12:09 AM

#

@eager tinsel read the last paragraph

eager tinsel Jun 2, 2020, 12:10 AM

#

oh ok thanks sorry 😅😂

polar marshBOT Jun 2, 2020, 12:13 AM

#

@lime magnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@subtle blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

shadow ridge Jun 2, 2020, 12:20 AM

#

Help me

night cloak Jun 2, 2020, 12:20 AM

#

What is registration date of pubgm account how to i find

shadow ridge Jun 2, 2020, 12:20 AM

#

I unlinked myaccount on Google play games, and I don't have access to Facebook because I deleted it from within the Facebook application

storm flumeBOT Jun 2, 2020, 12:20 AM

#

If you have encountered an issue with the account unlinking feature, @shadow ridge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak Jun 2, 2020, 12:20 AM

#

Hacker Linked Another Social Media Account In My PUBG MOBILE ACCOUNT

storm flumeBOT Jun 2, 2020, 12:21 AM

#

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vast knoll Jun 2, 2020, 12:22 AM

#

I have video evidence of a hacker that killed me and my teammate.

storm willow Jun 2, 2020, 12:22 AM

#

You can find registration date in your playstore/ AppStore installation history @night cloak compare it with your season info when you started playing

storm flumeBOT Jun 2, 2020, 12:22 AM

#

Hello, @vast knoll!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Jun 2, 2020, 12:23 AM

#

@storm willow I do not understand

storm willow Jun 2, 2020, 12:24 AM

#

Follow #faq 2.5 to revoke access from account that you don’t have access to

barren trench Jun 2, 2020, 12:25 AM

#

When will andy come

night cloak Jun 2, 2020, 12:25 AM

#

Explain clearly to me@storm willow

storm flumeBOT Jun 2, 2020, 12:25 AM

#

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

storm willow Jun 2, 2020, 12:26 AM

#

Clearly Read above instructions @night cloak

#

When will andy come
@barren trench
We (discord staffs) do not know about release date, follow #news for latest information

night cloak Jun 2, 2020, 12:28 AM

#

I readed instructions but how to find registration date of pubgm account

storm willow Jun 2, 2020, 12:28 AM

#

iOS or android?

night cloak Jun 2, 2020, 12:29 AM

#

Android

subtle stump Jun 2, 2020, 12:31 AM

#

Are you gonna add premium crates soon?

storm willow Jun 2, 2020, 12:31 AM

#

Check app purchase history in playstore @night cloak

night cloak Jun 2, 2020, 12:31 AM

#

Please Help@storm willow

storm willow Jun 2, 2020, 12:33 AM

#

or in Facebook/ twitter go to settings / app and websites and check apps that have Facebook access and find date from that @night cloak

subtle stump Jun 2, 2020, 12:33 AM

#

Are you gonna add premium crates soon?
...

storm willow Jun 2, 2020, 12:33 AM

#

@subtle stump will be added sooner or later

subtle stump Jun 2, 2020, 12:34 AM

#

ok

arctic stump Jun 2, 2020, 12:34 AM

#

I checked Google a couple of days ago, for the new Andy character, and it said, 2nd June. Is it going to be released today?

night cloak Jun 2, 2020, 12:35 AM

#

📎 IMG-20200602-WA0000.jpg

#

@arctic stump Keep an eye on #news.

vast knoll Jun 2, 2020, 12:36 AM

#

How long does it take for a legit hacker to be banned. I reported so many hackers and I still haven’t gotten the ban profile 🤦

night cloak Jun 2, 2020, 12:36 AM

#

@night cloak You cannot find registration date on Android.

#

But how to i find

#

@vast knoll Depends on if the anti cheat engine can detect the method they have used or the number of players reported them.

#

Is there any other way

#

No.

#

How to i recover my account

#

I need registration date please help me

#

You see, anybody can steal your account if these were easy to find on a mobile screen. Just provide an approximate date to the customer service and it should be fine, @night cloak.

#

The registration date is the account creation date or the account social media linked date? Which of these

#

Account creation date.

polar marshBOT Jun 2, 2020, 12:49 AM

#

@neon turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jun 2, 2020, 12:49 AM

#

Hola les quiero comentar que me hackearon mi cuenta de pubg mobile y nosé como recuperarla me ayudan porfavor

slender grove Jun 2, 2020, 1:13 AM

#

Help me!

📎 image0.png

floral moon Jun 2, 2020, 1:20 AM

#

📎 Screenshot_2020-06-01-07-33-01-509_com.tencent.ig.jpg

crisp garden Jun 2, 2020, 1:24 AM

#

@night cloak can you translate in English?

tulip plinth Jun 2, 2020, 1:25 AM

#

Hi! I’m wondering what happened to sensitivity? Why is it really hard to control the recoil on all guns especially SCAR-L, it wasn’t like that one month ago. Has there been any updates on reducing recoil on all guns??? I had ADS sensitivity as before, but the recoil has dramatically changed.

night cloak Jun 2, 2020, 1:32 AM

#

@crisp garden no speak english healp😢

warm crater Jun 2, 2020, 1:41 AM

#

I cannot see unlink icon in my settings
What to do?

storm flumeBOT Jun 2, 2020, 1:41 AM

#

If you have encountered an issue with the account unlinking feature, @warm crater, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

crisp garden Jun 2, 2020, 1:42 AM

#

@warm crater it is disabled for now.

warm crater Jun 2, 2020, 1:45 AM

#

And also UC is getting deducted from my friends account as the money he used to buy that UC has been refunded by Google.
It's showing as purchase deduction notification will it stop.

#

@crisp garden

crisp garden Jun 2, 2020, 1:47 AM

#

Be sure to buy in official sites

oak cliff Jun 2, 2020, 1:48 AM

#

@crisp garden What can I do to be one of the players who are using the guncraft right now??

crisp garden Jun 2, 2020, 1:48 AM

#

@oak cliff just wait. It will be available to you soon.

warm crater Jun 2, 2020, 1:49 AM

#

@crisp garden am asking when will it stop?

oak cliff Jun 2, 2020, 1:49 AM

#

Ok @crisp garden

floral moon Jun 2, 2020, 1:51 AM

#

📎 Screenshot_2020-06-01-07-33-01-509_com.tencent.ig.jpg

crisp garden Jun 2, 2020, 1:51 AM

#

@warm crater for example, when you buy 100 uc in unofficial sites, and then you buy 200 uc from the game 100 will be deducted and it will stop saying the problem

sharp lion Jun 2, 2020, 1:52 AM

#

📎 Screenshot_2020-06-02-09-52-09-26_dac7cc7571c39b392df64923967cf7da.jpg

#

Im get banned for team up with cheater how i know his cheater 😔

#

And who this cheater? Let me know him

spring abyss Jun 2, 2020, 1:59 AM

#

mampuss

tall stag Jun 2, 2020, 2:00 AM

#

Anyone else’s game keep refreshing?

#

Kicked me out of a game

floral moon Jun 2, 2020, 2:30 AM

#

📎 Screenshot_2020-06-01-07-33-01-509_com.tencent.ig.jpg

valid kettle Jun 2, 2020, 2:31 AM

#

Recieved these msgs but I haven't got my account yet..🥺

📎 Screenshot_2020-06-02-08-00-16-799_com.tencent.ig.jpg 📎 Screenshot_2020-06-02-08-00-24-545_com.tencent.ig.jpg

nova root Jun 2, 2020, 2:32 AM

#

who do i talk to about players being disrespectful and calling me names and also trying to kill me in game?

polar marshBOT Jun 2, 2020, 2:32 AM

#

@sick umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@sick umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fair lynx Jun 2, 2020, 2:32 AM

#

when we will get premium crates back?

tame rune Jun 2, 2020, 2:33 AM

#

Soon

lucid tulip Jun 2, 2020, 2:33 AM

#

I encountered this hacker name mawarV1 and teammates help him

📎 Screenshot_2020-06-01-23-29-45-09_dac7cc7571c39b392df64923967cf7da.jpg

night coral Jun 2, 2020, 2:33 AM

#

is there no more fpp training mofe ??

#

Heeeepp

tame rune Jun 2, 2020, 2:33 AM

#

@lucid tulip report teammates and the hacker

crisp garden Jun 2, 2020, 2:33 AM

#

@nova root you can report them ingame

tame rune Jun 2, 2020, 2:33 AM

#

@night coral you can use the fpp/tpp change button

nova root Jun 2, 2020, 2:34 AM

#

@crisp garden I've done that, nothing gets done.

tame rune Jun 2, 2020, 2:34 AM

#

@nova root maybe it was false

lucid tulip Jun 2, 2020, 2:34 AM

#

@tame rune done, I even recording his gameplay

tame rune Jun 2, 2020, 2:34 AM

#

@lucid tulip send to staff

crisp garden Jun 2, 2020, 2:34 AM

#

When you are killed by your teamate an option should show up if you want to reduce their merit

night coral Jun 2, 2020, 2:34 AM

#

@night coral you can use the fpp/tpp change button
@tame rune

i want to have different controls for each mode

crisp garden Jun 2, 2020, 2:34 AM

#

@night coral you can copy

tame rune Jun 2, 2020, 2:35 AM

#

@night coral wdym

night coral Jun 2, 2020, 2:35 AM

#

I want to test an exclusive control for fpp, no longer have the option of training only in fpp?

crisp garden Jun 2, 2020, 2:36 AM

#

No. But you can add that to #old if you want

floral moon Jun 2, 2020, 2:36 AM

#

📎 Screenshot_2020-06-01-07-33-01-509_com.tencent.ig.jpg

night coral Jun 2, 2020, 2:36 AM

#

before I had the option of training, in fpp or tpp

#

do not exist anymore ?

tame rune Jun 2, 2020, 2:36 AM

#

Update the game

crisp garden Jun 2, 2020, 2:36 AM

#

@night coral no.

night coral Jun 2, 2020, 2:37 AM

#

Ok

#

Tk

jagged fractal Jun 2, 2020, 2:38 AM

#

Wat is this??

#

📎 image0.png

tame rune Jun 2, 2020, 2:38 AM

#

Did you spam or something?

jagged fractal Jun 2, 2020, 2:38 AM

#

I only said mutual give chicken for popularity

woven atlas Jun 2, 2020, 2:39 AM

#

Spaming can get u muted

#

In chat

jagged fractal Jun 2, 2020, 2:39 AM

#

...i didnt spam

woven atlas Jun 2, 2020, 2:40 AM

#

All u can do is just await till tommorow

jagged fractal Jun 2, 2020, 2:40 AM

#

Zzz unfair system

lilac shuttle Jun 2, 2020, 2:41 AM

#

I thought premium crates will be available today, but it isn't. When will it come @woven atlas

tame rune Jun 2, 2020, 2:41 AM

#

@lilac shuttle soon

#

Theres no exact time just have to wait i guess

rotund sapphire Jun 2, 2020, 2:50 AM

#

Results for pmis 2020 in game qualifier

crisp garden Jun 2, 2020, 2:51 AM

#

1-2 days from now

smoky radish Jun 2, 2020, 2:53 AM

#

Youth, help one of my account thieves, and I have a Facebook link. I have a Twitter link. I want to cancel Elvis quickly because my account has been cashed on him and his snowy M4 Max

#

📎 Screenshot_20200602_035306_com.tencent.ig.jpg

#

Please help

#

Youth, help one of my account thieves, and I have a Facebook link. I have a Twitter link. I want to cancel Elvis quickly because my account has been cashed on him and his snowy M4 Max

spring zephyr Jun 2, 2020, 2:55 AM

#

@smoky radish Cancel what?

brittle ridge Jun 2, 2020, 2:55 AM

#

Hey support, will my account come back or not? I am tired of waiting. I have been here for 26 days. My clan is waiting for me. I am their leader.

smoky radish Jun 2, 2020, 2:56 AM

#

@spring zephyr @spring zephyr I want to disconnect the account

storm flumeBOT Jun 2, 2020, 2:56 AM

#

Please refer to subpoint 2.5 in #faq for further information, @smoky radish. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

willow wren Jun 2, 2020, 2:57 AM

#

what is happening

📎 Screenshot_20200602-105632_PUBG_MOBILE.jpg

#

the ticket

#

not work

#

📎 Screenshot_20200602-105731_PUBG_MOBILE.jpg

spring zephyr Jun 2, 2020, 2:57 AM

#

@willow wren The Premium Crate has been Temporarily Removed. It should be back soon.
So, it doesn't work for now.

willow wren Jun 2, 2020, 2:58 AM

#

oh ok thx

somber beacon Jun 2, 2020, 2:58 AM

#

I didn’t have gun craft

📎 image0.png

willow wren Jun 2, 2020, 2:58 AM

#

uwu

smoky radish Jun 2, 2020, 2:58 AM

#

@willow wren My account has been stolen and it is now connected to Facebook and I want to disconnect the Facebook account from the game

willow wren Jun 2, 2020, 2:58 AM

#

@smoky radish how its been stolen?

#

how

storm flumeBOT Jun 2, 2020, 2:58 AM

#

Please refer to subpoint 2.5 in #faq for further information, @smoky radish. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr Jun 2, 2020, 2:58 AM

#

@smoky radish Follow @storm flume's message.

willow wren Jun 2, 2020, 2:59 AM

#

lol how to got stolen?

smoky radish Jun 2, 2020, 2:59 AM

#

@spring zephyr idont no

spring zephyr Jun 2, 2020, 2:59 AM

#

@somber beacon Wait patiently, you will get it soon.

willow wren Jun 2, 2020, 2:59 AM

#

@spring zephyr wow hi cat lover

smoky radish Jun 2, 2020, 2:59 AM

#

@willow wren iDont no

willow wren Jun 2, 2020, 2:59 AM

#

suspicious

brittle ridge Jun 2, 2020, 2:59 AM

#

Where is the support

night cloak Jun 2, 2020, 2:59 AM

#

Finally i have played adventure mode

spring zephyr Jun 2, 2020, 2:59 AM

#

@willow wren Use #chat for conversations.

willow wren Jun 2, 2020, 2:59 AM

#

ok

night cloak Jun 2, 2020, 2:59 AM

#

I have played 28 matchs

#

One is jungle mode

smoky radish Jun 2, 2020, 3:00 AM

#

@spring zephyr I do not know

#

@willow wren I do not know

night cloak Jun 2, 2020, 3:00 AM

#

😫

brittle ridge Jun 2, 2020, 3:00 AM

#

@spring zephyr Hey support, will my account come back or not? I am tired of waiting. I have been here for 26 days. My clan is waiting for me. I am their leader.

spring zephyr Jun 2, 2020, 3:00 AM

#

@smoky radish You don't know what?

smoky radish Jun 2, 2020, 3:00 AM

#

how solden@spring zephyr

spring zephyr Jun 2, 2020, 3:01 AM

#

@smoky radish You don't know English?

smoky radish Jun 2, 2020, 3:01 AM

#

how stolen

#

@spring zephyr how stolen

#

Youth, help one of my account thieves, and I have a Facebook link. I have a Twitter link. I want to cancel Elvis quickly because my account has been cashed on him and his snowy M4 Max

spring zephyr Jun 2, 2020, 3:01 AM

#

@smoky radish Just read #faq 2.5 and follow the steps.

smoky radish Jun 2, 2020, 3:02 AM

#

@spring zephyr Youth, help one of my account thieves, and I have a Facebook link. I have a Twitter link. I want to cancel Elvis quickly because my account has been cashed on him and his snowy M4 Max

#

Can you help me

polar marshBOT Jun 2, 2020, 3:02 AM

#

@jagged fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr Jun 2, 2020, 3:03 AM

#

@smoky radish Read #faq 2.5 and follow the steps given in the faq to unlink your stolen account.

polar marshBOT Jun 2, 2020, 3:03 AM

#

@jagged fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brittle ridge Jun 2, 2020, 3:04 AM

#

@polar marsh Hey support, will my account come back or not? I am tired of waiting. I have been here for 26 days. My clan is waiting for me. I am their leader.

spring zephyr Jun 2, 2020, 3:04 AM

#

@jagged fractal Don't say the word ban, it triggers the bot and deletes your message + mutes you

jagged fractal Jun 2, 2020, 3:05 AM

#

How do the game system work

kindred ermine Jun 2, 2020, 3:05 AM

#

When will the andy charecter come into the game?

jagged fractal Jun 2, 2020, 3:05 AM

#

Like i report a guy base on a hunch his hacking and he got “bàn” within 8 hours,but yesterday i report a guy who was definitely hacking and still no reply after 8hours

spring zephyr Jun 2, 2020, 3:05 AM

#

@brittle ridge Wait for there response, we can't do anything about that issue.
And make sure to provide the correct info.

polar marshBOT Jun 2, 2020, 3:06 AM

#

@smoky radish:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jagged fractal Jun 2, 2020, 3:06 AM

#

I lose 30pts because of the guy who was hacking yesterday

spring zephyr Jun 2, 2020, 3:07 AM

#

@jagged fractal It can take some time to process all the report sometimes, so wait patiently and he/she will get banned if they are hacking.

scarlet solstice Jun 2, 2020, 3:07 AM

#

Hi guys I need some answers please

floral moon Jun 2, 2020, 3:07 AM

#

Anyone facing this issue???

📎 Screenshot_2020-06-01-07-33-01-509_com.tencent.ig.jpg

storm flumeBOT Jun 2, 2020, 3:07 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @scarlet solstice. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Jun 2, 2020, 3:07 AM

#

@smoky radish:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brittle ridge Jun 2, 2020, 3:07 AM

#

@AdiTya#٥٠٤٠ I have sent the correct information, but I am tired of crying. I am miss for my account 🥺

jagged fractal Jun 2, 2020, 3:08 AM

#

@spring zephyr alright thanks

storm flumeBOT Jun 2, 2020, 3:08 AM

#

We currently do not have a specific release date for the upcoming update, @kindred ermine. Once we do, we will publish further information in #news.

scarlet solstice Jun 2, 2020, 3:09 AM

#

When I have for example 60 uc and I spin with 10 uc the 50 uc gone I they send me a message who contains that they take them need to know untill when please

earnest igloo Jun 2, 2020, 3:10 AM

#

Why does my mk14 red dot ads look weird?

night cloak Jun 2, 2020, 3:11 AM

#

Where is premium crate

spring zephyr Jun 2, 2020, 3:11 AM

#

@earnest igloo If you have encountered a bug, then please do report it in the #old channel.

#

@night cloak The Premium Crate has been Temporarily Removed. It should be back soon.

gusty grail Jun 2, 2020, 3:11 AM

#

@spring zephyr you know why?

night cloak Jun 2, 2020, 3:11 AM

#

@spring zephyr I am having problems with my account, every time I go out and enter it deletes my friends with whom I have synergy.🤦🏻‍♀️

earnest igloo Jun 2, 2020, 3:12 AM

#

📎 image0.png

#

📎 image0.png

#

How it is and how it used to be

spring zephyr Jun 2, 2020, 3:12 AM

#

@earnest igloo Report it in the #old, with detailed info.

scarlet solstice Jun 2, 2020, 3:12 AM

#

When I have for example 60 uc and I spin with 10 uc the 50 uc gone I they send me a message who contains that they take them need to know untill when please need answer

#

@spring zephyr answer me please

spring zephyr Jun 2, 2020, 3:13 AM

#

@scarlet solstice I don't get what you are trying to say.
Can you send a screenshot of the message?

scarlet solstice Jun 2, 2020, 3:13 AM

#

Ok wait a minute

#

📎 Screenshot_2020-06-02-04-14-12-88_dac7cc7571c39b392df64923967cf7da.png

spring zephyr Jun 2, 2020, 3:14 AM

#

@night cloak Seems like a bug, please do report it in the #old channel.

scarlet solstice Jun 2, 2020, 3:15 AM

#

If you want I change my language ?

spring zephyr Jun 2, 2020, 3:15 AM

#

@scarlet solstice I don't understand that language.
Did your UC got deducted?

earnest igloo Jun 2, 2020, 3:15 AM

#

@spring zephyr i cant send a message in the bug chat

spring zephyr Jun 2, 2020, 3:16 AM

#

@earnest igloo You can only send 1 message per 6hrs, just edit your last message.

scarlet solstice Jun 2, 2020, 3:16 AM

#

📎 Screenshot_2020-06-02-04-16-14-44_dac7cc7571c39b392df64923967cf7da.png

#

Every time I bought uc they take it

spring zephyr Jun 2, 2020, 3:17 AM

#

@scarlet solstice From where did you purchased the UC?

scarlet solstice Jun 2, 2020, 3:18 AM

#

In a market here on our country he charge to me and I pay him

toxic glade Jun 2, 2020, 3:18 AM

#

Hey i forgot the pass email

#

Helo

spring zephyr Jun 2, 2020, 3:20 AM

#

@scarlet solstice Your UC will get deducted if you will make unofficial purchases, please only purchase UC from in-game shop or from the official site https://www.pubgmobile.com/pay

#

@toxic glade Are you talking about the new E-mail link feature?

scarlet solstice Jun 2, 2020, 3:21 AM

#

But that's 2 months and they deduct my uc I change the place and now I charge from midasbuy.com but still deduct

#

@spring zephyr I need to know until when and what's the solution

spring zephyr Jun 2, 2020, 3:22 AM

#

@scarlet solstice They will deduct your UC until they will get the full amount of unauthorized purchased UC back.
You can contact in-game customer service for this issue.

scarlet solstice Jun 2, 2020, 3:23 AM

#

Oo my god I can't report the seller or something

#

What I should say to in game customer service

toxic glade Jun 2, 2020, 3:23 AM

#

@spring zephyr yesssssss

#

No one help me

scarlet solstice Jun 2, 2020, 3:27 AM

#

@spring zephyr need answer please

drowsy gust Jun 2, 2020, 3:29 AM

#

He cheats

📎 video0.mp4

spring zephyr Jun 2, 2020, 3:30 AM

#

@toxic glade You can't at this moment.
It's a new feature, so feel free to give your feedbacks in the #old channel.

storm flumeBOT Jun 2, 2020, 3:31 AM

#

You can contact the customer service via the game settings, @scarlet solstice. Refer to subpoint 5.3 in #faq for further instructions.

#

Hello, @drowsy gust!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

unkempt rose Jun 2, 2020, 3:31 AM

#

lost my account
Old account I'd:5698995142
New account I'd:5831101595
I need help please

storm flumeBOT Jun 2, 2020, 3:31 AM

#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

golden veldt Jun 2, 2020, 3:35 AM

#

Please add phoenix os to gameloop server
No way you csn play with hack there!!!!

spring zephyr Jun 2, 2020, 3:35 AM

#

@golden veldt Only gameloop is recommended.

golden veldt Jun 2, 2020, 3:37 AM

#

Gameloop gives 15 fps ,while phoenix gives me 50 fps

#

They seperate gameloop server and other 3rd party emulators like phoenix .smart gaga.ld player .memu

#

Because of hackers, the only emulator u cant instal hack is phoenix

storm flumeBOT Jun 2, 2020, 3:39 AM

#

You can now access #emulator-chat and #emulator-support, @golden veldt. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

polar marshBOT Jun 2, 2020, 3:42 AM

#

@willow patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ancient kestrel Jun 2, 2020, 3:42 AM

#

When will andy character available to buy?

📎 Screenshot_2020-06-02-09-12-13-204_com.tencent.ig.jpg

storm flumeBOT Jun 2, 2020, 3:43 AM

#

We currently do not have a specific release date for the upcoming update, @ancient kestrel. Once we do, we will publish further information in #news.

tame rune Jun 2, 2020, 3:43 AM

#

@ancient kestrel soon

night cloak Jun 2, 2020, 3:43 AM

#

@spring zephyr I need help

storm flumeBOT Jun 2, 2020, 3:43 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

merry pebble Jun 2, 2020, 3:44 AM

#

When this event will open

📎 d7f0d2b.jpg

night cloak Jun 2, 2020, 3:44 AM

#

@spring zephyr my account every time I go out and enter it deletes my friends with whom I have synergy, I don't know how to solve that

summer osprey Jun 2, 2020, 3:46 AM

#

been 4 weeks already when i try to login with facebook it says login failed, please try again later,
why?
on ipad its says too many attempt to acces this site thru safari browser
on android it says authorisation revoked. on emulator says failed to login plaease try again
@summer osprey @night cloak

keen solar Jun 2, 2020, 3:47 AM

#

yo, more hackers in na fpp please. also, can we get some more useless links to pubg support so they can do absolutely nothing about it?

storm flumeBOT Jun 2, 2020, 3:47 AM

#

Hello, @keen solar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

keen solar Jun 2, 2020, 3:48 AM

#

exactly, tha ks

spring zephyr Jun 2, 2020, 3:48 AM

#

@night cloak It looks like a but, please do report it in the #old channel

summer osprey Jun 2, 2020, 3:48 AM

#

@spring zephyr can you help me ?

keen solar Jun 2, 2020, 3:48 AM

#

let me take a the time in the world to get you screenshots and videos for it to do nothing

#

no thanks

night cloak Jun 2, 2020, 3:49 AM

#

@spring zephyr does not give me the option to send messages to that channel

storm willow Jun 2, 2020, 3:49 AM

#

@keen solar may be you should have a look at #cheater-reports

keen solar Jun 2, 2020, 3:50 AM

#

please

#

im in a match right now watching a guy kill the whole server

#

and you fools cant put two and two together

storm willow Jun 2, 2020, 3:51 AM

#

We have already given you the available methods. Use anyone method to report.

keen solar Jun 2, 2020, 3:52 AM

#

my request was granted

#

useless

storm willow Jun 2, 2020, 3:52 AM

#

Okay 👍

merry pebble Jun 2, 2020, 3:54 AM

#

Lost tresure event not opening for me @storm willow

storm willow Jun 2, 2020, 3:57 AM

#

@merry pebble can you access it in lobby?

📎 image0.png

#

Try repairing the app once

vivid heath Jun 2, 2020, 4:03 AM

#

When will the guncraft features available

keen mason Jun 2, 2020, 4:06 AM

#

@vivid heath it is

vivid heath Jun 2, 2020, 4:06 AM

#

Yes

keen mason Jun 2, 2020, 4:07 AM

#

But it's not available for all players

#

Maybe in some regions..not all of them

vivid heath Jun 2, 2020, 4:07 AM

#

I buy battle pass why no give me

spring zephyr Jun 2, 2020, 4:12 AM

#

@vivid heath Wait patiently, you will get it soon.

amber cedar Jun 2, 2020, 4:13 AM

#

Andy character is coming today?@spring zephyr

storm flumeBOT Jun 2, 2020, 4:13 AM

#

We currently do not have a specific release date for the upcoming update, @amber cedar. Once we do, we will publish further information in #news.

obsidian stratus Jun 2, 2020, 4:15 AM

#

How to login with email or phon

night cloak Jun 2, 2020, 4:15 AM

#

Why can’t I use my premium crate coupons?

spring zephyr Jun 2, 2020, 4:15 AM

#

@obsidian stratus Have you linked your Gmail or phone number?

#

@night cloak The Premium Crate has been Temporarily Removed. It should be back soon.

obsidian stratus Jun 2, 2020, 4:15 AM

#

Google account and gmail

#

And my google account got rekted

#

You know

spring zephyr Jun 2, 2020, 4:16 AM

#

When you are on the login screen then press more and choose G-mail.

night cloak Jun 2, 2020, 4:16 AM

#

My guncraft option not coming

weary galleon Jun 2, 2020, 4:17 AM

#

Andy date and time ?

spring zephyr Jun 2, 2020, 4:17 AM

#

@night cloak It's not available for everyone yet, you will get it soon.

terse vapor Jun 2, 2020, 4:17 AM

#

fix your game i shouldn't have a teammate get a mic glitch, restart so i can hear him, then not be let back into the lobby so i lose a scrim

night cloak Jun 2, 2020, 4:17 AM

#

I demand refund

merry pebble Jun 2, 2020, 4:17 AM

#

Repaired the app but still can't access @storm willow

night cloak Jun 2, 2020, 4:17 AM

#

@spring zephyr it's for?

#

@night cloak it will be available for everyone soon

#

Uff okkk

spring zephyr Jun 2, 2020, 4:18 AM

#

@night cloak You can't reverse your purchases if you have already made them.

weary galleon Jun 2, 2020, 4:18 AM

#

@night cloak andy date and time ?

night cloak Jun 2, 2020, 4:18 AM

#

@weary galleon we don't have the information about that once we do we'll post it in #news

lofty orbit Jun 2, 2020, 4:18 AM

#

@night cloak i think its in beta

night cloak Jun 2, 2020, 4:18 AM

#

no I got achievement

#

@lofty orbit nope

#

me demand premium crate back

spring zephyr Jun 2, 2020, 4:19 AM

#

@night cloak The Premium Crate has been Temporarily Removed. It should be back soon.

night cloak Jun 2, 2020, 4:19 AM

#

why would they remove

weary galleon Jun 2, 2020, 4:19 AM

#

But an idea we will get it today or not ?

#

Andy

terse vapor Jun 2, 2020, 4:19 AM

#

bro r u dumb just wait for the next premium crate lmao

night cloak Jun 2, 2020, 4:19 AM

#

I am dumb but that is not the point

terse vapor Jun 2, 2020, 4:19 AM

#

they removed it for the custom crate

night cloak Jun 2, 2020, 4:19 AM

#

It’s not even custom

lofty orbit Jun 2, 2020, 4:19 AM

#

@night cloak ya

obsidian stratus Jun 2, 2020, 4:20 AM

#

@spring zephyr ty

lofty orbit Jun 2, 2020, 4:20 AM

#

It is just a scam

night cloak Jun 2, 2020, 4:20 AM

#

You guys can have conversations in #chat / #pubg-mobile

lofty orbit Jun 2, 2020, 4:20 AM

#

@night cloak ok cool

light pilot Jun 2, 2020, 4:20 AM

#

HELP

lofty orbit Jun 2, 2020, 4:21 AM

#

@light pilot what is your problem?

polar marshBOT Jun 2, 2020, 4:23 AM

#

@light pilot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

raw drum Jun 2, 2020, 4:24 AM

#

the game take 400uc from me wtf?

merry pebble Jun 2, 2020, 4:24 AM

#

@spring zephyr why i can't Access lost treasure event

raw drum Jun 2, 2020, 4:25 AM

#

anyone can help me?\

spring zephyr Jun 2, 2020, 4:25 AM

#

@raw drum From where did you purchased the UC?

#

@merry pebble Your issue seems like a bug, have you repaired your game?

raw drum Jun 2, 2020, 4:27 AM

#

i was play i game and i was have about 500 uc and now i notic this about 179uc

#

and no item add to my inventory!

merry pebble Jun 2, 2020, 4:27 AM

#

Yes i repaired it @spring zephyr

#

Also uninstalled and reinstalled the app

spring zephyr Jun 2, 2020, 4:28 AM

#

@raw drum I am asking that from where did you bought the UC?

raw drum Jun 2, 2020, 4:30 AM

#

i bought us before about 1 mothe from razer gold and midbusy

spring zephyr Jun 2, 2020, 4:30 AM

#

Making purchases from unauthorized sources will lead you to a UC deduction.

pastel grail Jun 2, 2020, 4:31 AM

#

@spring zephyr Hi, I need help

night cloak Jun 2, 2020, 4:31 AM

#

@raw drum contact customer service for issues related to purchases

spring zephyr Jun 2, 2020, 4:31 AM

#

@pastel grail What's the issue?

raw drum Jun 2, 2020, 4:32 AM

#

razer and midbusy are unauthorized sources !!

storm flumeBOT Jun 2, 2020, 4:32 AM

#

You can contact the customer service via the game settings, @raw drum. Refer to subpoint 5.3 in #faq for further instructions.

pastel grail Jun 2, 2020, 4:32 AM

#

@spring zephyr لا اعلم لماذا توقف حساب دون اي

storm flumeBOT Jun 2, 2020, 4:32 AM

#

Please do not use any other language aside from English in this channel, @pastel grail. Refer to #613267301243944960 for language channels.

pastel grail Jun 2, 2020, 4:32 AM

#

@spring zephyr I don’t know why an account was suspended without any reason

raw drum Jun 2, 2020, 4:32 AM

#

but that before 1 monthe why the game take uc from me now !! this should be when i bought uc!!!!!!!!!

polar marshBOT Jun 2, 2020, 4:32 AM

#

@pastel grail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

woeful yoke Jun 2, 2020, 4:33 AM

#

Premium crate removed from pubg?

night cloak Jun 2, 2020, 4:33 AM

#

@raw drum please do contact the in-game customer service, we don't deal issues related to purchases

spring zephyr Jun 2, 2020, 4:33 AM

#

@woeful yoke The Premium Crate has been Temporarily Removed. It should be back soon.

merry pebble Jun 2, 2020, 4:34 AM

#

@spring zephyr my friends also not able to access lost treasure

woeful yoke Jun 2, 2020, 4:34 AM

#

Oh

raw drum Jun 2, 2020, 4:34 AM

#

@night cloak @spring zephyr ok thanks for help me ❤️

zinc torrent Jun 2, 2020, 4:37 AM

#

The new gun craft feature is not showing in the game @storm flume

spring zephyr Jun 2, 2020, 4:37 AM

#

@zinc torrent It's not available for everyone yet, soon you will get it.

zinc torrent Jun 2, 2020, 4:38 AM

#

Ok

#

Can you please tell me till which date it will shown in the game @spring zephyr

spring zephyr Jun 2, 2020, 4:38 AM

#

@zinc torrent Soon, can't give a exact time.

zinc torrent Jun 2, 2020, 4:39 AM

#

Ok @spring zephyr

warm dove Jun 2, 2020, 4:44 AM

#

I am facing the problem of mic glitch after every match or within the match and because of that my teammates can't hear me and i am also not able to hear them please help!

clever wharf Jun 2, 2020, 4:44 AM

#

where is premium crate

chilly crown Jun 2, 2020, 4:45 AM

#

📎 Screenshot_-_PUBG_MOBILE.jpg

polar marshBOT Jun 2, 2020, 4:45 AM

#

@chilly crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

warm dove Jun 2, 2020, 4:45 AM

#

The Premium Crate has been Temporarily Removed. It should be back soon. @clever wharf

clever wharf Jun 2, 2020, 4:46 AM

#

ok

warm dove Jun 2, 2020, 4:46 AM

#

I am facing the problem of mic glitch after every match or within the match and because of that my teammates can't hear me and i am also not able to hear them please help!

spring zephyr Jun 2, 2020, 4:47 AM

#

@warm dove It's a bug, if you and your teammates restart the game, then it will get fixed.

warm dove Jun 2, 2020, 4:48 AM

#

@spring zephyr but it happen after every single match

spring zephyr Jun 2, 2020, 4:48 AM

#

@warm dove Please do report it in the #old channel with detailed info.

frozen schooner Jun 2, 2020, 4:49 AM

#

WTH 🤣

📎 Screenshot_98.png

night cloak Jun 2, 2020, 4:51 AM

#

@warm dove please do fill the form which is pinned in #news

hot crest Jun 2, 2020, 4:55 AM

#

Can I use GFX tool on playstore in pubg?

storm flumeBOT Jun 2, 2020, 4:55 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @hot crest.

hot crest Jun 2, 2020, 4:56 AM

#

But it's available at playstore does it make it authorised

spring zephyr Jun 2, 2020, 4:57 AM

#

@hot crest No it doesn't, it will lead you to a ban.

hot crest Jun 2, 2020, 4:58 AM

#

Ok

night cloak Jun 2, 2020, 4:58 AM

#

Hello
My account was closed without notice I did not violate the terms of use
Plz help me

polar marshBOT Jun 2, 2020, 4:59 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

latent dome Jun 2, 2020, 5:00 AM

#

Dear Sir / Madam
Subject: PUBG ID Log In Problem, Please Help Me
Dear Sir / Madam
My Account User ID is 2662853263795033
My Game ID : 5153569690
Email Id is usama3310@gmail.com
Nick Name : 『Op』・R๏CkY
Sir/Madam, I am not able to login in my PUBG Account, Its Showing Your Account has been Disabled for violation of PUBG Mobile Guidelines.
But I Had not Done Anything against Your Guidelines, I always Follow Every Guidelines And Terms.
Please Activate My PUBG Account Its Very Valuable & Important For Me.
Thanks
Your Sincerely
Usama Javed

olive isle Jun 2, 2020, 5:00 AM

#

@spring zephyr wth

polar marshBOT Jun 2, 2020, 5:00 AM

#

@latent dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr Jun 2, 2020, 5:01 AM

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@olive isle Yes?

orchid lava Jun 2, 2020, 5:02 AM

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On which date will prrmium carates will come back suspicious @spring zephyr

spring zephyr Jun 2, 2020, 5:02 AM

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@orchid lava The Premium Crate has been Temporarily Removed. It should be back soon.

#

Can't give a exact time.

orchid lava Jun 2, 2020, 5:02 AM

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And idea when??

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Ok

#

Np

olive isle Jun 2, 2020, 5:02 AM

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@spring zephyr some one post tournament details here and why gun craft options not showing in my account

spring zephyr Jun 2, 2020, 5:04 AM

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@olive isle You will get it soon.
Please wait patiently.

olive isle Jun 2, 2020, 5:06 AM

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@spring zephyr please tell me how to complete the mission

📎 IMG_20200602_103547.jpg

sand path Jun 2, 2020, 5:07 AM

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And idea when??
@orchid lava
Around 21st June

warm haven Jun 2, 2020, 5:10 AM

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Whem andy is coming

static hemlock Jun 2, 2020, 5:10 AM

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@storm flume when will the Andy charector release??

fervent geyser Jun 2, 2020, 5:12 AM

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I cant unlock workshop feature in pubgm

spring zephyr Jun 2, 2020, 5:12 AM

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@static hemlock @warm haven We don't have any info on upcoming updates, keep a eye on #news.

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@fervent geyser That option is not available for everyone yet, soon you will get it.

warm haven Jun 2, 2020, 5:13 AM

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Pubg is coming with lot of glitches with updates and hacker increasing in lobby pls pubg mobile look after genuine players who play honestly

fervent geyser Jun 2, 2020, 5:14 AM

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I am in canada... Right now but my

#

Indian friens got that

spring zephyr Jun 2, 2020, 5:14 AM

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@fervent geyser That option is not available for everyone yet, soon you will get it.

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Soon, you will get it.

fervent geyser Jun 2, 2020, 5:14 AM

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Is that some sort of country matter

spring zephyr Jun 2, 2020, 5:14 AM

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Nope.

fervent geyser Jun 2, 2020, 5:15 AM

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@spring zephyr thank you

night cloak Jun 2, 2020, 5:17 AM

#

your account has been terminated beacuse of data error woth your client and will be unlocked on 08/06/2020.

Wtf is this !!!!! I'm a RP player and account terminated for jo reason !!!!! That's even for a weeek. Are u guys mad !!!!

static hemlock Jun 2, 2020, 5:18 AM

#

@storm flume why did the audio not working when we return the lobby and add some friends?

storm flumeBOT Jun 2, 2020, 5:18 AM

#

Please refer to subpoint 4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lime juniper Jun 2, 2020, 5:18 AM

#

The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

lime juniper Jun 2, 2020, 5:18 AM

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lime juniper The Premium Crates' spot in the shop is currently replaced by the Custom Crates....

night cloak Jun 2, 2020, 5:19 AM

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@lime juniper what's the reason for terminating my account for a week !!!!

spring zephyr Jun 2, 2020, 5:19 AM

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@night cloak Read #faq 4.11

floral moon Jun 2, 2020, 5:20 AM

#

📎 1590901377715.jpg

polar marshBOT Jun 2, 2020, 5:21 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rugged kernel Jun 2, 2020, 5:22 AM

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Can a iPad player help me? Got a iPad today and need a bit of help

static hemlock Jun 2, 2020, 5:22 AM

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@Machete 2.0 why did the audio not working when we return the lobby and add some friends?

frozen schooner Jun 2, 2020, 5:23 AM

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@rugged kernel ask in PUBGM chat

rugged kernel Jun 2, 2020, 5:23 AM

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@rugged kernel ask in PUBGM chat
@frozen schooner bruh I did and was told to come here lol

spring zephyr Jun 2, 2020, 5:24 AM

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@rugged kernel What's the issue?

static hemlock Jun 2, 2020, 5:24 AM

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@lime juniper why did the audio not working when we return the lobby and add some friends?

rotund pumice Jun 2, 2020, 5:24 AM

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I have premium crate coupon
Can i ues it right now or I have to wait till 21st june

spring zephyr Jun 2, 2020, 5:25 AM

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@static hemlock It's a bug, please do report it in the #old channel.

#

@rotund pumice You can't use it now cause there is no premium crates, you will have to wait. GWcmeisterPeepoShrug

rotund pumice Jun 2, 2020, 5:26 AM

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Ok😔

bronze flint Jun 2, 2020, 5:27 AM

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I am facing mic and speaker glitch in most of the match....i have tried repairing many times but no result.. And game crashes anytime in classic matches....

rugged kernel Jun 2, 2020, 5:27 AM

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@spring zephyr need some tips for example how to set up claw and stuff because on phone I use to play thumbs almost impossible on iPad

brisk knot Jun 2, 2020, 5:27 AM

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Andy character date updated?

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To 5th June?

storm flumeBOT Jun 2, 2020, 5:28 AM

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We currently do not have a specific release date for the upcoming update, @brisk knot. Once we do, we will publish further information in #news.

spring zephyr Jun 2, 2020, 5:28 AM

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@rugged kernel Ask in #pubg-mobile.
This is a support channel.

warm haven Jun 2, 2020, 5:28 AM

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@bronze flint same bro now i feel like to play fortnite instead of pubg

brisk knot Jun 2, 2020, 5:29 AM

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📎 Screenshot_20200602-105845.png

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This news is fake

rugged kernel Jun 2, 2020, 5:29 AM

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Ok but I did asked there and was told to come here lol 😂

bronze flint Jun 2, 2020, 5:29 AM

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@warm haven fortnite nope I will go for PUBG lite 😂

hallow kindle Jun 2, 2020, 5:29 AM

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When Andy Comes? @spring zephyr

spring zephyr Jun 2, 2020, 5:29 AM

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@bronze flint @warm haven Please read the pinned messages in the #news channel and fill the form.

bronze flint Jun 2, 2020, 5:29 AM

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Kk

warm haven Jun 2, 2020, 5:29 AM

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@hallow kindle officials will unform you

brisk knot Jun 2, 2020, 5:30 AM

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Anyone?

spring zephyr Jun 2, 2020, 5:30 AM

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@hallow kindle No info.

warm haven Jun 2, 2020, 5:30 AM

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@spring zephyr bro i filled no effect at all

spring zephyr Jun 2, 2020, 5:30 AM

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@brisk knot It's from an unofficial site, so probably it's fake.

brisk knot Jun 2, 2020, 5:31 AM

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Ok

upper kiln Jun 2, 2020, 5:31 AM

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Why blackmarket event for clan not comes again?

spring zephyr Jun 2, 2020, 5:31 AM

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@upper kiln If you want it back then you can give your feedbacks in the #old channel.

upper kiln Jun 2, 2020, 5:32 AM

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Thanks for your guidance! @spring zephyr

warm haven Jun 2, 2020, 5:32 AM

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@spring zephyr yesterday in my match a hacker team come which help other two to rank push to conqueror i have reported those cheaters but pubgM give me no response

verbal parcel Jun 2, 2020, 5:33 AM

#

When Anty Character release can anyone know?

spring zephyr Jun 2, 2020, 5:33 AM

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@warm haven It can take some time to process all the reports.

storm flumeBOT Jun 2, 2020, 5:33 AM

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We currently do not have a specific release date for the upcoming update, @verbal parcel. Once we do, we will publish further information in #news.

hot surge Jun 2, 2020, 5:34 AM

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I found a win94 on sanhok, should someone be told about it?

📎 Screenshot_20200601-222912.png 📎 Screenshot_20200601-222900.png 📎 Screenshot_20200601-222849.png

sand path Jun 2, 2020, 5:34 AM

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It has always been available there

night cloak Jun 2, 2020, 5:34 AM

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matchmaking takes forever, i'm choosing vikendi and miramar because the other maps are full of hackers

📎 Snapshot_20200602063340.png

hot surge Jun 2, 2020, 5:34 AM

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It was said in the last update that it became exclusive for mirimar

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It also says that in game

warm haven Jun 2, 2020, 5:35 AM

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@night cloak i can feel u

verbal parcel Jun 2, 2020, 5:35 AM

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I linked My email with Pubg Account in new features if that is permanent or temporary?

spring zephyr Jun 2, 2020, 5:35 AM

#

@hot surge It's also available in sanhok. GWcmeisterPeepoShrug

hot surge Jun 2, 2020, 5:35 AM

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Ah, okay. Just wanted to make sure there wasn't an issue

spring zephyr Jun 2, 2020, 5:36 AM

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@verbal parcel It's permanent.

solar vapor Jun 2, 2020, 5:36 AM

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When are people in India going to be given a chance to buy Crow Set?

warm haven Jun 2, 2020, 5:37 AM

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@solar vaporbro there are lots of sets but it give only silver fragments or coupons , ihavent got any legendary or mythic item since season2

verbal parcel Jun 2, 2020, 5:37 AM

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Thanks @spring zephyr Sir Now I'm using email to login and play in Any Device like Android and iOS too

slow moth Jun 2, 2020, 5:38 AM

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Account lost

spring zephyr Jun 2, 2020, 5:39 AM

#

@slow moth How did you lost your account?

warm haven Jun 2, 2020, 5:39 AM

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@solar vapori have nt got any gun skins , the skins i have are from season reward, redeem , and events

solar vapor Jun 2, 2020, 5:39 AM

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Is there any website from where we can buy items with uc?

warm haven Jun 2, 2020, 5:40 AM

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@solar vapor dont buy from third party websites

spring zephyr Jun 2, 2020, 5:40 AM

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@solar vapor You can buy sets from the in-game shop.

solar vapor Jun 2, 2020, 5:40 AM

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@warm haven try buying premium crate guaranteed rewards are there

warm haven Jun 2, 2020, 5:41 AM

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@solar vaporwhen i got 5 premium crate coupon i open in hope of i will get something cool but give me existing item

solar vapor Jun 2, 2020, 5:42 AM

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But @spring zephyr crow set which I want was never available only.plus the treasure pack which has 100% chance of giving items has been taken off.

#

Treasures always had good sets and all but now they just put time limited items

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@warm haven it's ua luck bro I always do premium crate 10 in a row.

spring zephyr Jun 2, 2020, 5:43 AM

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@solar vapor You can give your feedbacks in the #old channel.

storm flumeBOT Jun 2, 2020, 5:43 AM

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Please avoid going off-topic. You can have unrelated conversations in #chat.

slow moth Jun 2, 2020, 5:43 AM

#

@spring zephyr i unlink my id

storm flumeBOT Jun 2, 2020, 5:43 AM

#

If you have encountered an issue with the account unlinking feature, @slow moth, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

fair cairn Jun 2, 2020, 5:45 AM

#

Are we getting Andy character today or not? If yes at what time if not then what date?

storm flumeBOT Jun 2, 2020, 5:45 AM

#

We currently do not have a specific release date for the upcoming update, @fair cairn. Once we do, we will publish further information in #news.

slow moth Jun 2, 2020, 5:45 AM

#

@spring zephyr i unlinked my id please help i contact customer care for support but they didn't help

storm flumeBOT Jun 2, 2020, 5:45 AM

#

If you have encountered an issue with the account unlinking feature, @slow moth, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

spring zephyr Jun 2, 2020, 5:46 AM

#

@slow moth Wait for there response.

slow moth Jun 2, 2020, 5:46 AM

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@spring zephyr i already sent 5 to 6 times but they didn't help

rancid vector Jun 2, 2020, 5:47 AM

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@spring zephyr
After Unlinked the old account..
1st- I made a new account with the same social media account (ID: 5829436579)..But I also unlinked that account from the sane social media account..And
2nd- time again I made a another new account with that same social media account (ID:5829599111)..Which I now use for to recover my old account (ID: 5211257349)..
I have made 2 accounts after Unlink..But I didn't use the 1st account for recovery... I'm using the 2nd account for the recovery for my old account..

storm flumeBOT Jun 2, 2020, 5:47 AM

#

If you have encountered an issue with the account unlinking feature, @rancid vector, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

dense vine Jun 2, 2020, 5:49 AM

#

@storm flume can we get Andy today?

storm flumeBOT Jun 2, 2020, 5:49 AM

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We currently do not have a specific release date for the upcoming update, @dense vine. Once we do, we will publish further information in #news.

rancid vector Jun 2, 2020, 5:57 AM

#

@sand path
After Unlinked the old account..
1st- I made a new account with the same social media account (ID: 5829436579)..But I also unlinked that account from the sane social media account..And
2nd- time again I made a another new account with that same social media account (ID:5829599111)..Which I now use for to recover my old account (ID: 5211257349)..
I have made 2 accounts after Unlink..But I didn't use the 1st account for recovery... I'm using the 2nd account for the recovery for my old account..
Please help 🙏🏻

storm flumeBOT Jun 2, 2020, 5:57 AM

#

If you have encountered an issue with the account unlinking feature, @rancid vector, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

cold oxide Jun 2, 2020, 6:01 AM

#

My account is hacked and the person has linked it to another account and accesses the account

sharp turret Jun 2, 2020, 6:01 AM

#

Hello I need support

cold oxide Jun 2, 2020, 6:02 AM

#

بليز احتاج مساعده

storm flumeBOT Jun 2, 2020, 6:02 AM

#

Please do not use any other language aside from English in this channel, @cold oxide. Refer to #613267301243944960 for language channels.

crisp garden Jun 2, 2020, 6:02 AM

#

@cold oxide hacker linked their account to yours?

polar marshBOT Jun 2, 2020, 6:03 AM

#

@sharp turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cold oxide Jun 2, 2020, 6:03 AM

#

Link my account to its own account

#

We both can enter

shut sail Jun 2, 2020, 6:04 AM

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Hello i cannot unlink my account in Facebook my Facebook stolen by hack i log in by game play by email but the hacker he login by Facebook he tell me if i want my account he want Money please help me

📎 Screenshot_20200601-183142.jpg

storm flumeBOT Jun 2, 2020, 6:04 AM

#

If you have encountered an issue with the account unlinking feature, @shut sail, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

floral moon Jun 2, 2020, 6:05 AM

#

📎 1590901377715.jpg

crisp garden Jun 2, 2020, 6:05 AM

#

@shut sail contact Facebook customer support and recover your account

shut sail Jun 2, 2020, 6:07 AM

#

@crisp garden he chang all details when i shearch now about my old Facebook it show this page cannot found now

crisp garden Jun 2, 2020, 6:07 AM

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@shut sail read 2.5 in #faq then.

#

@cold oxide read 2.5 in #faq to uñlink the unwanted account

shut sail Jun 2, 2020, 6:12 AM

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@crisp garden i will try now yesterday i send email to support but still not respond

spring zephyr Jun 2, 2020, 6:13 AM

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@cloud sail What?

cloud sail Jun 2, 2020, 6:14 AM

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@spring zephyr i said 9year olds kids write this kind of reviews

blazing vigil Jun 2, 2020, 6:14 AM

#

The guncraft options in workshop is not showing in my game help

craggy blade Jun 2, 2020, 6:14 AM

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@blazing vigil it's not available for everyone yet. Everyone will get to its soon.

cloud sail Jun 2, 2020, 6:14 AM

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Yes

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Its not available for me

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But no problem

#

Iknew arleady

blazing vigil Jun 2, 2020, 6:15 AM

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No bro my many friends get 3 or 4 days before i still waiting

craggy blade Jun 2, 2020, 6:15 AM

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@blazing vigil You will get it soon

cloud sail Jun 2, 2020, 6:16 AM

#

@blazing vigil they are checking for glitches or manufacturins

vale hawk Jun 2, 2020, 6:17 AM

#

Gusy i have video where i killed by hacker how i send it to admins

blazing vigil Jun 2, 2020, 6:17 AM

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@cloud sail Oh so aprox how much time i should have to wait

craggy blade Jun 2, 2020, 6:17 AM

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http://cheater-report.pubgm.cc/
@vale hawk

dull cove Jun 2, 2020, 6:17 AM

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@vale hawk #cheater-reports

cloud sail Jun 2, 2020, 6:17 AM

#

@vale hawk ur level should be atleast 10

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@blazing vigil a week

craggy blade Jun 2, 2020, 6:17 AM

#

@vale hawk Report via link I provided.

cloud sail Jun 2, 2020, 6:19 AM

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So u think it ends at 6th of june but pubg extended it to one more month cuz some ppl didnt get it @blazing vigil

vale hawk Jun 2, 2020, 6:19 AM

#

📎 received_577571449564084.mp4

storm flumeBOT Jun 2, 2020, 6:19 AM

#

Hello, @vale hawk!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

mystic wedge Jun 2, 2020, 6:21 AM

#

Ban this hacker
'XNXX Darling he fu*ked up our rank and he selling hack please please ban!

📎 Screenshot_2020-06-02-11-15-26-54_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2020-06-02-11-15-19-34_dac7cc7571c39b392df64923967cf7da.png

hidden crater Jun 2, 2020, 6:21 AM

#

how does custom crate work? what happens when i ban items?

storm flumeBOT Jun 2, 2020, 6:21 AM

#

Hello, @mystic wedge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

hidden crater Jun 2, 2020, 6:21 AM

#

plox help

spring zephyr Jun 2, 2020, 6:22 AM

#

@hidden crater If you will ban items then you wont get it if you will open the crates.

mystic wedge Jun 2, 2020, 6:22 AM

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Please

hidden crater Jun 2, 2020, 6:22 AM

#

ohh, does the odds increase for other items when i ban?

crisp garden Jun 2, 2020, 6:23 AM

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Yes

hidden crater Jun 2, 2020, 6:23 AM

#

okay, thanks

velvet vault Jun 2, 2020, 6:33 AM

#

What happened to Premium Crate?

hidden crater Jun 2, 2020, 6:33 AM

#

it's still there

velvet vault Jun 2, 2020, 6:33 AM

#

Not visible for me or any of my friends

hidden crater Jun 2, 2020, 6:33 AM

#

custom crate is time limited

velvet vault Jun 2, 2020, 6:33 AM

#

Ok

night cloak Jun 2, 2020, 6:34 AM

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@velvet vault its been replaced with Custom crates. and will be available on June 21.

hidden crater Jun 2, 2020, 6:34 AM

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but don't spend on custom crates, i just spent 11000uc and didn't get any mythics

rotund pike Jun 2, 2020, 6:36 AM

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I have 8 premium crates but useless

sand path Jun 2, 2020, 6:36 AM

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It will be back

rotund pike Jun 2, 2020, 6:36 AM

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But couldn’t use

sand path Jun 2, 2020, 6:36 AM

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June 21

rotund pike Jun 2, 2020, 6:37 AM

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@sand path what

spring zephyr Jun 2, 2020, 6:37 AM

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@rotund pike The Premium Crate's spot in the shop is currently replaced by the Costom Crates. However, the Premium Crates will be available again starting June 21.

rotund pike Jun 2, 2020, 6:38 AM

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@spring zephyr ou great thanks

sand path Jun 2, 2020, 6:38 AM

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Custom crates. @spring zephyr

rotund pike Jun 2, 2020, 6:38 AM

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Btw how to get coupons code ?

sand path Jun 2, 2020, 6:38 AM

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You get them from events.

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Redeem codes?

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Right?

rotund pike Jun 2, 2020, 6:39 AM

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Yes

sand path Jun 2, 2020, 6:39 AM

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You get them from events.

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The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

frozen schooner Jun 2, 2020, 6:44 AM

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i need to know something about account scamming, my younger brothers FB account have been hacked since a week and he only linked his Facebook account and he does not have access to Facebook account is that possible that we can get his account back if i need to provide anything i can and i have all proves!! he tried every possible ways to get his Facebook account but now Facebook disable his account

storm flumeBOT Jun 2, 2020, 6:45 AM

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Please refer to subpoint 2.8 in #faq for further information, @frozen schooner. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

noble ether Jun 2, 2020, 6:47 AM

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When u add premium crates again..I have 30 crate coupons

spring zephyr Jun 2, 2020, 6:47 AM

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@noble ether The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

floral moon Jun 2, 2020, 6:50 AM

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📎 Screenshot_2020-06-02-11-38-31-930_com.tencent.ig.jpg

toxic glade Jun 2, 2020, 6:50 AM

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Fix the glitch email

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I lost my acc

bold siren Jun 2, 2020, 6:51 AM

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Redownload the game, @floral moon.

storm flumeBOT Jun 2, 2020, 6:51 AM

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You can contact the customer service via the game settings, @toxic glade. Refer to subpoint 5.3 in #faq for further instructions.

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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @sharp flare.

polar marshBOT Jun 2, 2020, 6:52 AM

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@sharp flare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

floral moon Jun 2, 2020, 6:52 AM

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@bold siren 15 times Downloaded

storm flumeBOT Jun 2, 2020, 6:52 AM

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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @sharp flare.

tired jacinth Jun 2, 2020, 6:52 AM

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any good news about unlinking feature

storm flumeBOT Jun 2, 2020, 6:52 AM

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If you have encountered an issue with the account unlinking feature, @tired jacinth, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tired jacinth Jun 2, 2020, 6:52 AM

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we need it back please

heady falcon Jun 2, 2020, 6:53 AM

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still no guncraft

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very pro

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smh

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can yall give me guncraft

craggy blade Jun 2, 2020, 6:53 AM

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@heady falcon You will get it soon.

night cloak Jun 2, 2020, 6:55 AM

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@floral moon post it in #old with your IN-GAME USER ID and Region, also try doing a Routine Repair.

floral moon Jun 2, 2020, 6:56 AM

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All done

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Pubgm is only supports hackers and Rich Players

dusty rover Jun 2, 2020, 6:58 AM

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These admins are not from the tencent they are volunteers.thay cant do nothing to our problems

flint frost Jun 2, 2020, 6:59 AM

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@sand path please help bro.

toxic glade Jun 2, 2020, 6:59 AM

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@dusty rover yes

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Only admin

flint frost Jun 2, 2020, 7:01 AM

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@spring zephyr please help

lucid sandal Jun 2, 2020, 7:01 AM

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When will the Premium Crates come back???

spring zephyr Jun 2, 2020, 7:01 AM

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@lucid sandal The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

storm flumeBOT Jun 2, 2020, 7:01 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @flint frost. Remember to read through #faq before asking questions in the support channels.