#questions | PUBG MOBILE | Page 796

elfin canopy May 20, 2020, 1:37 AM

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Then you cannot login to your iOS device, @jolly gyro.

Try recovering your facebook, if there's a way.

hollow spindle May 20, 2020, 1:37 AM

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@vivid merlinI will try thanks

vivid merlin May 20, 2020, 1:38 AM

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@hollow spindle good luck

jolly gyro May 20, 2020, 1:38 AM

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@elfin canopy what ur saying is that the only way i can get my acc back is by buying a new android phone to log in with my google acc, then make a twitter acc then link it to pubgm, then use the Twitter acc to log in with my iOS?

elfin canopy May 20, 2020, 1:38 AM

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Contact in-game customer service, @sleek matrix.

We cannot help you with it.

jolly gyro May 20, 2020, 1:38 AM

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That would make pubgm at least a 20dollar game just to get my acc back

gusty silo May 20, 2020, 1:38 AM

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Is there any specific time for PMIS qualifiers

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?

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Which is going to be in classic matches....

jolly gyro May 20, 2020, 1:39 AM

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Which is smth i cannot understand as pubgm should have the credentials that allows users to log in to their pubgm accs

elfin canopy May 20, 2020, 1:39 AM

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What I'm saying is "iOS doesn't support google play services".

PS- you can't unlink your facebook account because the unlinking feature has been disabled as for now.
@jolly gyro

jolly gyro May 20, 2020, 1:40 AM

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Im not tryna unlink anything @elfin canopy

elfin canopy May 20, 2020, 1:40 AM

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You may join Indian server for queries regarding PMIS,@gusty silo.

Link is in #613267301243944960

upper wolf May 20, 2020, 1:40 AM

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Hello dear sirs, i have a question please, i want to install jail-break to my iPad, is there any problem if i play pubg mobile in same device?

elfin canopy May 20, 2020, 1:40 AM

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Jail broken devices are safe, @upper wolf.

jolly gyro May 20, 2020, 1:40 AM

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@elfin canopy i think we are both quite aware that google play dont work on ios

marsh cobalt May 20, 2020, 1:40 AM

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Is there an addict here who uses Telegram, speaks Arabic and works for the game, or is this a fraudster?

jolly gyro May 20, 2020, 1:40 AM

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Im asking for intervention on pubgms side

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They can verify my accs google play acc credentials and allow my ios device to be logged into my pubgm acc instead of making me buy another android device that supports pubgm

sleek matrix May 20, 2020, 1:42 AM

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With all my respect i am telling you that there is smth wrong from pubg, i have never used smth Else then the game for UC And i have proof And screenshots on my email for that. I told u i contacted them But no one Answers except the computer.

elfin canopy May 20, 2020, 1:42 AM

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Exactly my point, @jolly gyro.

No, how can an app intervenes in some operating system (iOS)?

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Read pinned message in this channel and then contact in-game customer support, @sleek matrix.

elfin mantle May 20, 2020, 1:43 AM

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@jolly gyro I lost a account due to changing from Android to IOS, sadly it was a Season 1 account and could never use it in IOS

jolly gyro May 20, 2020, 1:43 AM

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@elfin canopy by allowing my game center acc to be linked manually on pubgms side to my pubgm acc

upper wolf May 20, 2020, 1:43 AM

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@elfin canopy thanks, so u mean it’s not necessary to install tools like bypass right?

elfin canopy May 20, 2020, 1:43 AM

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No, @marsh cobalt. You may ask about them in #discord. Beware of scammers.

jolly gyro May 20, 2020, 1:43 AM

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Then i can simply log into my pubgm acc using the game center acc

ancient carbon May 20, 2020, 1:44 AM

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@elfin canopy hi bro in every gameplay there is a cheater ! Sanhok ?

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on emulator

elfin canopy May 20, 2020, 1:44 AM

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3rd party apps which modifies the data violates PUBGM ToS, @upper wolf

upper wolf May 20, 2020, 1:45 AM

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@elfin canopy thanks a lot

elfin canopy May 20, 2020, 1:45 AM

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I've answered you already, @ancient carbon.

Please! Refrain from repeating the same question.

sleek matrix May 20, 2020, 1:45 AM

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I told u that i really appreciate ur time And respect it, But what happens is just so weird. I dont Get money from the street. They took away more than 200 dollars so all im asking For is some help And when i contact them They dont Even reply. Anyway thank u so much for ur advices. Appreciate it

elfin canopy May 20, 2020, 1:46 AM

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That would require you to link Gamecenter which you can't as you've already linked 2 social media accounts which is the limit as of now, @jolly gyro

polar marshBOT May 20, 2020, 1:47 AM

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@ancient carbon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hollow spindle May 20, 2020, 1:47 AM

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I did not understand how I was told that I must log in with my account to disconnect it I no longer have a Twitter account @vivid merlin

jolly gyro May 20, 2020, 1:47 AM

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@elfin canopy that is the reason im asking pubgm isnt it

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Bc i cant do it alone now that unlinking is disabled

elfin canopy May 20, 2020, 1:47 AM

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Contact in-game customer support and don't repeat the same questions, @sleek matrix

kind horizon May 20, 2020, 1:48 AM

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i have Problem with uc

elfin canopy May 20, 2020, 1:48 AM

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Lemme answer it again, @jolly gyro.

No, you can't login to your iOS device unless you've access to your facebook, which you don't have.

vivid merlin May 20, 2020, 1:48 AM

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@hollow spindle you can still contact customer service without a twitter account and have them recover or disable

kind horizon May 20, 2020, 1:48 AM

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i need helpe

elfin canopy May 20, 2020, 1:48 AM

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What's the issue? @kind horizon

kind horizon May 20, 2020, 1:49 AM

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when i buy uc they took it from me

elfin canopy May 20, 2020, 1:50 AM

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It's because you've made unauthorised purchase for your account, @kind horizon.

Contact in-game customer support

polar marshBOT May 20, 2020, 1:50 AM

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@ancient carbon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jolly gyro May 20, 2020, 1:50 AM

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@elfin canopy we are both aware of the fact that i dont have access to my fb acc. What i don’t understand is that how is it that you are saying that pubgm, which manages user login credentials, cannot verify a user’s credential information manually to help him get his account back?

kind horizon May 20, 2020, 1:50 AM

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ino i buy from midasbuy

polar marshBOT May 20, 2020, 1:51 AM

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@ancient carbon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin canopy May 20, 2020, 1:51 AM

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Contact in-game customer support, @jolly gyro.

hollow spindle May 20, 2020, 1:51 AM

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@vivid merlin
How?
Tell me what to tell them

kind horizon May 20, 2020, 1:51 AM

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no i buy from midasbuy

elfin canopy May 20, 2020, 1:51 AM

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Contact in-game customer support, @kind horizon.

vivid merlin May 20, 2020, 1:51 AM

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@hollow spindle I'll send you a link to contact them

jolly gyro May 20, 2020, 1:51 AM

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@elfin canopy i have and i was not shown an option to reach a human customer support

hollow spindle May 20, 2020, 1:51 AM

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@vivid merlin
K
Thx

kind horizon May 20, 2020, 1:52 AM

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didn't answer

elfin canopy May 20, 2020, 1:52 AM

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You can't do it, @jolly gyro.

jolly gyro May 20, 2020, 1:52 AM

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It only gave me dialogue options which ended the conversation after few choices

elfin canopy May 20, 2020, 1:52 AM

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@jolly gyro

PUBGMOBILE_CS@tencentgames.com

jolly gyro May 20, 2020, 1:53 AM

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Aight thx

elfin canopy May 20, 2020, 1:53 AM

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We cannot help you with it, @kind horizon.

Contact in-game customer support.

jolly gyro May 20, 2020, 1:53 AM

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Thats the NA customer support right? @elfin canopy

elfin canopy May 20, 2020, 1:53 AM

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It's for global.

kind horizon May 20, 2020, 1:53 AM

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where?

storm flumeBOT May 20, 2020, 1:53 AM

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You can contact the customer service via the game settings, @kind horizon. Refer to subpoint 5.3 in #faq for further instructions.

kind horizon May 20, 2020, 1:54 AM

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i send to them but no answers

elfin canopy May 20, 2020, 1:54 AM

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Try contacting again, @kind horizon

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We cannot help you with it.

kind horizon May 20, 2020, 1:55 AM

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i try 4 times in 2 days

elfin canopy May 20, 2020, 1:55 AM

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We cannot help you with it.

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PUBGMOBILE_CS@tencentgames.com

@kind horizon ^

kind horizon May 20, 2020, 1:56 AM

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ok can i ask you

iron copper May 20, 2020, 1:56 AM

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How will i get room id and pass of pmis

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Can anyone ans this

elfin canopy May 20, 2020, 1:56 AM

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Join Indian server for queries regarding PMIS, @iron copper.

Link is in #613267301243944960

kind horizon May 20, 2020, 1:56 AM

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i buy uc but they tock it agine

elfin canopy May 20, 2020, 1:57 AM

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PUBGMOBILE_CS@tencentgames.com

@kind horizon ^

kind horizon May 20, 2020, 1:57 AM

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thank you

vivid merlin May 20, 2020, 1:59 AM

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@gusty crane only english please

gusty crane May 20, 2020, 1:59 AM

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okay sorry!

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Do you have pubg a new update?

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or no?.!

kind horizon May 20, 2020, 2:00 AM

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yes

elfin canopy May 20, 2020, 2:00 AM

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Write this to customer support,

PUBGMOBILE_CS@tencentgames.com

gusty crane May 20, 2020, 2:01 AM

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?!

vivid merlin May 20, 2020, 2:01 AM

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@gusty crane there is no new update atm we only had a 14 mb patch to fix fps drop issues

wispy hill May 20, 2020, 2:07 AM

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Hello, I die from cheater very often I always report them but I never take my lost rating back, what else can I do?

vivid merlin May 20, 2020, 2:09 AM

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@wispy hill they are working on something atm to get lost ratings back however, if you find a cheater you can report them here http://cheater-report.pubgm.cc, additionally you can report them in #cheater-reports

wispy hill May 20, 2020, 2:11 AM

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Okay, thank you

dusk vortex May 20, 2020, 2:13 AM

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Hello , why linking my account with phone dosnt show to me?

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I update my game

elfin canopy May 20, 2020, 2:15 AM

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What do you mean? @dusk vortex

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You can't see the option to link?

dusk vortex May 20, 2020, 2:15 AM

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When i go to settings

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Yes

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Linking with phone number

storm flumeBOT May 20, 2020, 2:15 AM

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Please do not use any other language aside from English in this channel, @dusk vortex. Refer to #613267301243944960 for language channels.

dry mirage May 20, 2020, 2:15 AM

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كايز

jolly gyro May 20, 2020, 2:16 AM

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@elfin canopy says email could not be delivered

dry mirage May 20, 2020, 2:16 AM

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وين اراسل موضف

storm flumeBOT May 20, 2020, 2:16 AM

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Please do not use any other language aside from English in this channel, @dry mirage. Refer to #613267301243944960 for language channels.

jolly gyro May 20, 2020, 2:16 AM

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I checked the spelling btw

storm flumeBOT May 20, 2020, 2:16 AM

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Please do not use any other language aside from English in this channel, @dry mirage. Refer to #613267301243944960 for language channels.

dusk vortex May 20, 2020, 2:16 AM

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Hardluck

elfin canopy May 20, 2020, 2:18 AM

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Try again it must be cause of some error, @jolly gyro.

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Please use English

jolly gyro May 20, 2020, 2:19 AM

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I did

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I tried 5times

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Every time same notice from mail system

versed comet May 20, 2020, 2:20 AM

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I want an Arab servant in Pubg

elfin canopy May 20, 2020, 2:21 AM

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Do you want assistance in Arabic, @versed comet?

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Type the mail manually instead of copying, @jolly gyro.

jolly gyro May 20, 2020, 2:21 AM

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I have

versed comet May 20, 2020, 2:21 AM

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@elfin canopy yes

jolly gyro May 20, 2020, 2:22 AM

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I tried checking spaces and then retyped the whole address again one by one

elfin canopy May 20, 2020, 2:22 AM

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If you want assistance in Arabic, Please join MENA server.

https://discord.gg/pubgm-mena

@versed comet

kind horizon May 20, 2020, 2:22 AM

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How much the response usually takes technical support؟

round wagon May 20, 2020, 2:22 AM

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Hello I'm keep getting 3rd party apps on gameloop
and my pc is new and i dont have any app that affect pubg
any help for?

night cloak May 20, 2020, 2:22 AM

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does any1 have the link for the latest beta version of pubgm?

pale viper May 20, 2020, 2:22 AM

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5312911718

jade bear May 20, 2020, 2:22 AM

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Hello,
I need your help on the subject of removing Game Center from my account after the last update for PUBG.
I did remove the game center from my account by mistake, for your information Twitter and Facebook are disabled.
I did contact with support inside the game and fill in the form and they didn’t respond.
So Kindly I need your help to take back my account, I spent a lot of money on it.

Best regards,,

storm flumeBOT May 20, 2020, 2:22 AM

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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @round wagon.

kind horizon May 20, 2020, 2:23 AM

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How much the response usually takes technical support?

storm flumeBOT May 20, 2020, 2:23 AM

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Please refer to this channel's pinned messages for further information, @jade bear:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

elfin canopy May 20, 2020, 2:23 AM

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It might take some time due to covid19 pandemic, @kind horizon.

storm flumeBOT May 20, 2020, 2:23 AM

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You can apply for the PUBG MOBILE beta program here, @night cloak:

:white_small_square: https://forms.gle/vA879fmDPqi2Dyoq9

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

jolly gyro May 20, 2020, 2:24 AM

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@elfin canopy can u email on my behalf if i post the content here

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Idk why it keeps saying that mail cannot be delivered

kind horizon May 20, 2020, 2:24 AM

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thank u

elfin canopy May 20, 2020, 2:25 AM

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Do you have the option to link via phone number, @dusk vortex ?

This feature is available for some players only, it's will be available for everyone soon.

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No, @jolly gyro! You've to do it yourself.

jolly gyro May 20, 2020, 2:26 AM

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Well i wouldve

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But Im not sure if its jist me or if its for everyone that they cant send mail to customer service

elfin canopy May 20, 2020, 2:26 AM

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I don't know why you can't send the email, @jolly gyro. The person above you had no issues with the email.

jolly gyro May 20, 2020, 2:26 AM

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Huh

elfin canopy May 20, 2020, 2:27 AM

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PUBGMOBILE_CS@tencentgames.com

Try again.

jolly gyro May 20, 2020, 2:28 AM

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Its the exact same address

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I remember it by heart now

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pubgmobile_cs@tencentgames.com

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Thats a direct paste from my sent feed of my email

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I guess tencent wants me to rampage on newbies on low tiers until i get a new android phone

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Is there a way to get a human response from the customer service in game? @elfin canopy

dry mirage May 20, 2020, 2:36 AM

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Hi

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I need an employee to speak to, please

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Pleez

elfin canopy May 20, 2020, 2:39 AM

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What's the issue? @dry mirage

dry mirage May 20, 2020, 2:39 AM

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Please help me

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Pleez

storm flumeBOT May 20, 2020, 2:40 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @dry mirage. Remember to read through #faq before asking questions in the support channels.

elfin canopy May 20, 2020, 2:40 AM

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You're writing to above mail,@jolly gyro ?

polar marshBOT May 20, 2020, 2:41 AM

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@dry mirage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jolly gyro May 20, 2020, 2:41 AM

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Yes

elfin canopy May 20, 2020, 2:41 AM

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Write the email again.

pale viper May 20, 2020, 2:42 AM

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5312911718

elfin canopy May 20, 2020, 2:42 AM

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What's the issue? @pale viper

polar marshBOT May 20, 2020, 2:43 AM

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@pale viper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin canopy May 20, 2020, 2:48 AM

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The one you wrote is for Korean version, @jolly gyro

PUBGMOBILE_CS@tencentgames.com

This one is for global^

jolly gyro May 20, 2020, 2:48 AM

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Hold up what

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Isnt it the same address?

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PUBGMOBILE_CS@tencentgames.com?

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@elfin canopy

manic sparrow May 20, 2020, 2:50 AM

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@polar marsh when PMIS matches will start counting ?

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After 20th 05:30 AM?

elfin canopy May 20, 2020, 2:51 AM

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Join Indian server for queries regarding PMIS, @manic sparrow.

Check #pmis-faq

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Server like is in #613267301243944960

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@jolly gyro yes, this one is correct. Try now.

smoky robin May 20, 2020, 2:56 AM

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how can i report teamers?

crisp garden May 20, 2020, 2:56 AM

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Ingame

smoky robin May 20, 2020, 2:57 AM

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i just git killed by 3 solos teaming in gold 4 in my first match in solos

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i have recording too

glad minnow May 20, 2020, 2:59 AM

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How will we get lucky crate in lobby?

loud fulcrum May 20, 2020, 3:02 AM

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📎 unknown.png

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i received this 2 times but didn't receive the discord invite link mentioned in it

pure palm May 20, 2020, 3:16 AM

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Hello, after last update that 14m bytes, i have so much lags and freezing screen, before last update it was so smooth and nice pls fix it.
Thank you.

magic galleon May 20, 2020, 3:21 AM

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I want a link to the link form, please

golden knoll May 20, 2020, 3:23 AM

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Alright so I have a linked Game Center account and Facebook account. The Facebook account was an accident and I can’t even log into it now. I want to get rid of that link and only have my Game Center account linked. What can I do? In settings I don’t have the option to unlink an account.

storm flumeBOT May 20, 2020, 3:23 AM

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If you have encountered an issue with the account unlinking feature, @golden knoll, please ask in #708032127458869340.

golden knoll May 20, 2020, 3:24 AM

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Ok

royal lance May 20, 2020, 3:24 AM

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Why

📎 image0.png

pearl blade May 20, 2020, 3:27 AM

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Will the points that I get after each match is reduced when I'm in like top 1000 or something?

storm willow May 20, 2020, 3:27 AM

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@royal lance the reason is given there.

night cloak May 20, 2020, 3:28 AM

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If i played match with another player means those who not have registered for pmis and i play classic match so the matches will be counted or not?

vagrant onyx May 20, 2020, 3:28 AM

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@royal lance its warning message some using 2 device 1 play device without cheat and the other spectate device which has cheat on it
so play in none hack device and use the cheat and spectate on the second device
if you turn off spectator is better for now until later time

pearl blade May 20, 2020, 3:29 AM

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For example, let's say I'm in plat 5 and I get exactly +30 after each match when I'm in top 90% and when I'm in top 500 but say I'm in the same tier and doing same amount or kills and surviving, would I still get +30 or will it be reduced a lot like I get only +5 or +4 when I'm in like top 500?

magic galleon May 20, 2020, 3:29 AM

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I want a link to the link form, please @storm willow

storm willow May 20, 2020, 3:30 AM

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@night cloak No, Only matches with registered squad will be considered

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@magic galleon which from ?

night cloak May 20, 2020, 3:31 AM

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@storm willow ok thnx i had tension because i played matches with my friends in morning so i think if those match counted i will not having chance

storm willow May 20, 2020, 3:31 AM

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@pearl blade when you move higher league like Crown/ Ace you will get less points unless you have more kills and survival points

pearl blade May 20, 2020, 3:32 AM

#

No, but what I mean is will the points reduce when I'm in like top 500 or 100

storm willow May 20, 2020, 3:32 AM

#

@night cloak all 4 registered players should play together.

magic galleon May 20, 2020, 3:32 AM

#

Unlink, the form

storm flumeBOT May 20, 2020, 3:32 AM

#

If you have encountered an issue with the account unlinking feature, @magic galleon, please ask in #708032127458869340.

pearl blade May 20, 2020, 3:32 AM

#

Cuz in ranked arena, when I reached top 9000, I got like +1 or +2 or +0 for every match

#

Is it the same for classic matches too or not?

storm willow May 20, 2020, 3:32 AM

#

@magic galleon check #news post Dated May 12

pearl blade May 20, 2020, 3:33 AM

#

Do you understand what I mean?

storm willow May 20, 2020, 3:34 AM

#

Yes.. There is no public information on how point calculation works

pearl blade May 20, 2020, 3:34 AM

#

Ok but it won't reduce that much like ranked arena right?

#

I was getting like +20 and suddenly it became +1 to +2

storm willow May 20, 2020, 3:34 AM

#

It’s all systematic, so get more kills and survival points to get more points.

pearl blade May 20, 2020, 3:35 AM

#

Ok

#

I know kills and survival point is everything but just asking if this works like ranked arena

dusty osprey May 20, 2020, 3:39 AM

#

Hacker

cursive locust May 20, 2020, 3:47 AM

#

Hello!
Is there is an admin that i could talk to?

jolly gyro May 20, 2020, 3:48 AM

#

Still not working @elfin canopy

pearl blade May 20, 2020, 3:54 AM

#

Are the top guys in rp spending millions of dollars in the game?

#

Or thousands of dollars?

raw kiln May 20, 2020, 4:06 AM

#

📎 Screenshot_2020-05-20-09-35-41-793_com.tencent.ig.jpg

#

Why

polar marshBOT May 20, 2020, 4:10 AM

#

@raw kiln:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ancient carbon May 20, 2020, 4:12 AM

#

@elfin canopy bro i reporte many users and nothing

#

happen

polar marshBOT May 20, 2020, 4:12 AM

#

@ancient carbon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dense token May 20, 2020, 4:15 AM

#

I can’t make a purchase? Like I have 890 UC and I can’t buy anything

clever wharf May 20, 2020, 4:15 AM

#

how to unlink disable facebook account from game

storm flumeBOT May 20, 2020, 4:15 AM

#

If you have encountered an issue with the account unlinking feature, @clever wharf, please ask in #708032127458869340.

tacit heart May 20, 2020, 4:17 AM

#

Is gfx tools legal for pubg?

polar marshBOT May 20, 2020, 4:17 AM

#

@wise current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT May 20, 2020, 4:21 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @tacit heart.

cerulean basin May 20, 2020, 4:24 AM

#

تم اختراق حسابي

storm flumeBOT May 20, 2020, 4:24 AM

#

Please do not use any other language aside from English in this channel, @cerulean basin. Refer to #613267301243944960 for language channels.

cerulean basin May 20, 2020, 4:25 AM

#

تم اختراق حسابي ؟

storm flumeBOT May 20, 2020, 4:25 AM

#

Please do not use any other language aside from English in this channel, @cerulean basin. Refer to #613267301243944960 for language channels.

novel spoke May 20, 2020, 4:26 AM

#

Where will we gat information related to pmis

storm willow May 20, 2020, 4:27 AM

#

@novel spoke join PUBGM India server (link in #613267301243944960 ) and ask your queries there

novel spoke May 20, 2020, 4:27 AM

#

Ok

polar marshBOT May 20, 2020, 4:30 AM

#

@royal lance:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

potent minnow May 20, 2020, 4:34 AM

#

@polar marsh should I create a new. Account with the same IGN of that of the unlinked account? Or

storm flumeBOT May 20, 2020, 4:34 AM

#

If you have encountered an issue with the account unlinking feature, @potent minnow, please ask in #708032127458869340.

marsh cobalt May 20, 2020, 4:38 AM

#

Customer service inside the game is not good and they don't want to help us

noble ether May 20, 2020, 4:45 AM

#

"We have terminated your connection because of data error with your client" What is the reason for this

storm flumeBOT May 20, 2020, 4:46 AM

#

Please refer to subpoint #4.11 in #faq for further information, @noble ether. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

gray trellis May 20, 2020, 5:20 AM

#

My account was hacked and unable access pubg please giveme spercial link to access my account
Pubg id: 5153702205

spring zephyr May 20, 2020, 5:20 AM

#

@gray trellis Please Read #faq 2.8

echo jetty May 20, 2020, 5:24 AM

#

The classic matches we play with the registered squad will only count for PMIS in-game qualifers right? Can anyone help?

woven atlas May 20, 2020, 5:25 AM

#

@echo jetty yes. Play 15 matches with registered squad

echo jetty May 20, 2020, 5:25 AM

#

And if for any reason we need to exit the match while still on spawn island will that count?

night cloak May 20, 2020, 5:27 AM

#

Why I can't send photo in PUBGM Discord?

woven atlas May 20, 2020, 5:27 AM

#

@night cloak #media

night cloak May 20, 2020, 5:27 AM

#

Thanks

gray trellis May 20, 2020, 5:29 AM

#

My account was hacked and unable access pubg please giveme spercial link to access my account
Pubg id: 5153702205

frigid flare May 20, 2020, 5:30 AM

#

I can't turn on the gyroscope.

night cloak May 20, 2020, 5:30 AM

#

@frigid flare what's the issue?

frigid flare May 20, 2020, 5:30 AM

#

Arabice SUPPORT

#

??

night cloak May 20, 2020, 5:31 AM

#

quick restart the app and even if doesn't work, repair your client

frigid flare May 20, 2020, 5:31 AM

#

Ok Thx

polar vale May 20, 2020, 5:31 AM

#

12 days have passed and I did not recover my account even though I received this message from the sixth day

📎 image0.jpg

night cloak May 20, 2020, 5:32 AM

#

@polar vale start new conversation

storm flumeBOT May 20, 2020, 5:33 AM

#

If you have encountered an issue with the account unlinking feature, @coral apex, please ask in #708032127458869340.

polar marshBOT May 20, 2020, 5:33 AM

#

@coral apex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar vale May 20, 2020, 5:34 AM

#

@night cloak Yes, I did.

#

@night cloak I did not get any response

night cloak May 20, 2020, 5:35 AM

#

you've to wait

polar vale May 20, 2020, 5:36 AM

#

@night cloak I did not get a response from 4 days ):

gray trellis May 20, 2020, 5:37 AM

#

@polar marsh

night cloak May 20, 2020, 5:38 AM

#

you'll soon get a response from them as the sheer requests are high, it takes much more time.@polar vale

polar vale May 20, 2020, 5:39 AM

#

@night cloak Thanks.

ancient kestrel May 20, 2020, 5:48 AM

#

How can this happen? 1 kill with 0 damage 👀

📎 IMG-20200520-WA0000.jpg

austere zodiac May 20, 2020, 5:53 AM

#

Hello dears, is the vpn will banded me ?

polar marshBOT May 20, 2020, 5:56 AM

#

@austere zodiac:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

kindred zephyr May 20, 2020, 5:58 AM

#

Can anyone explain what is the use of special weekly mission in rp with blue marked icon

viral ocean May 20, 2020, 5:58 AM

#

My friend has cleared the cache but its still not working, any other suggestions?

📎 VID-20200519-WA0003.mp4

ashen turtle May 20, 2020, 5:59 AM

#

Re downloading the game @viral ocean

viral ocean May 20, 2020, 5:59 AM

#

Are u sure?

sharp onyx May 20, 2020, 6:01 AM

#

@viral ocean please make sure you have enough free RAM in your device. If yes, then please try reinstalling

#

@austere zodiac we do not have enough information about VPN yet. Please use it at your own risk.

viral ocean May 20, 2020, 6:02 AM

#

Yesterday it was working fine, then my friend tried to login but it cant

#

He's an old player, and have played before this happened to him

sharp onyx May 20, 2020, 6:03 AM

#

Ask your friend to click on "view summary" when the error msg pops up

viral ocean May 20, 2020, 6:03 AM

#

Ok

gaunt sand May 20, 2020, 6:03 AM

#

Any mod?

#

I wanna know pmis started from 5 30 or 12. 00 IST

sharp onyx May 20, 2020, 6:04 AM

#

Please check their official site for timings

polar marshBOT May 20, 2020, 6:06 AM

#

@honest rune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gaunt sand May 20, 2020, 6:06 AM

#

@sharp onyx cant find anything on the site

native prism May 20, 2020, 6:12 AM

#

When will bluehole mode release

spring zephyr May 20, 2020, 6:12 AM

#

@native prism No info about the upcoming updates.

#

I wanna know pmis started from 5 30 or 12. 00 IST
@gaunt sand Join the Indian PUBGM discord server from the #613267301243944960 .
And ask questions about PMIS in the PMIS-support channel in that server.

night cloak May 20, 2020, 6:21 AM

#

New karakin map ?

📎 unknown.jpeg

viral ocean May 20, 2020, 6:22 AM

#

@sharp onyx

📎 IMG-20200520-WA0002.jpg

sharp onyx May 20, 2020, 6:24 AM

#

@gaunt sand ask the staff in that server.

@viral ocean I will look into the issue. Meanwhile please try to reinstall

viral ocean May 20, 2020, 6:25 AM

#

Ok

nocturne shale May 20, 2020, 6:30 AM

#

Account was hacked

chrome fox May 20, 2020, 6:31 AM

#

a m i cursed or what cant get good stuff from crated at all been 1,5 month since i got something good from classic

#

why peapol gets skins easy in korean version and global ?!

#

we are unlucky

zealous current May 20, 2020, 6:38 AM

#

anyone teaming up i want ace or crown players

#

pls send id

polar marshBOT May 20, 2020, 6:39 AM

#

@viral ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tulip ferry May 20, 2020, 6:46 AM

#

WHERE IS THE PMIS SUPPORT CATEGORY? @sand path

crisp garden May 20, 2020, 6:47 AM

#

@zealous current #activities

#

It's in the Indian pubg mobile server, in #613267301243944960

mental crypt May 20, 2020, 6:49 AM

#

Can i contact with support without game and mail , wechat , hot line , live chat or some anything

#

I playing 2-3 years and when lost account nobody helped me

storm flumeBOT May 20, 2020, 6:50 AM

#

If you have encountered an issue with the account unlinking feature, @mental crypt, please ask in #708032127458869340.

tulip ferry May 20, 2020, 6:51 AM

#

WHERE IS THE PMIS SUPPORT CATEGORY? @crisp garden

mental crypt May 20, 2020, 6:51 AM

#

@tulip ferry press to #613267301243944960 and press to indian

crisp garden May 20, 2020, 6:52 AM

#

Press India under partner tab

mental crypt May 20, 2020, 6:53 AM

#

Administrator this group have a connection with developers?

night cloak May 20, 2020, 6:54 AM

#

Hello i’m not sure if i need say that here but yesterday the 1 tournament i win the match with my squad contact the mod for the reward and i still get nothing

sand path May 20, 2020, 6:56 AM

#

You ID? @night cloak

night cloak May 20, 2020, 6:57 AM

#

Yes i give it

sand path May 20, 2020, 6:57 AM

#

Rewards for 5208234682 are yet to be sent. They will be sent later today.

night cloak May 20, 2020, 6:57 AM

#

Oh ok

craggy ore May 20, 2020, 6:58 AM

#

in game vc isn’t working for me any suggestions?

#

i press the button and nothing happens

nova sluice May 20, 2020, 6:59 AM

#

Hi

night cloak May 20, 2020, 7:00 AM

#

in game vc isn’t working for me any suggestions?
@craggy ore restart your game

mental crypt May 20, 2020, 7:00 AM

#

@nova sluice hi

night cloak May 20, 2020, 7:01 AM

#

Its an issue i have get many time just restart your game its the only way @craggy ore

nova sluice May 20, 2020, 7:01 AM

#

Sameaon her speak Arabic

craggy ore May 20, 2020, 7:01 AM

#

alright thank you @night cloak

night cloak May 20, 2020, 7:01 AM

#

No problem

#

📎 Screenshot_20200520-122737.png

#

Please help there is no option redeem of battle coin

mental crypt May 20, 2020, 7:02 AM

#

@nova sluice rusian azerbaijan english or turkey

balmy coral May 20, 2020, 7:02 AM

#

is these from pubgmobile or some fake email?

#

is these beta tester form ?

shy mist May 20, 2020, 7:07 AM

#

Any mods available I need help

serene quartz May 20, 2020, 7:07 AM

#

why can I not change to a veteran?

📎 20200520_090713.jpg

#

@balmy coral I got the same email, but i don't know if it is real

balmy coral May 20, 2020, 7:08 AM

#

k

sand path May 20, 2020, 7:09 AM

#

@night cloak

#

@balmy coral those are legit.

balmy coral May 20, 2020, 7:10 AM

#

okay

night cloak May 20, 2020, 7:10 AM

#

Hello

balmy coral May 20, 2020, 7:10 AM

#

beta tester form right? @balmy coral

sand path May 20, 2020, 7:10 AM

#

Player one @night cloak

night cloak May 20, 2020, 7:10 AM

#

@balmy coral Please DM me.

#

:/

round bone May 20, 2020, 7:15 AM

#

@everyone I played 3 game before this mail for pmis2. Will those matches be counted or not or we need to play 15 after this mail

📎 image0.png

stiff ginkgo May 20, 2020, 7:15 AM

#

Frame skip issue 😢

round bone May 20, 2020, 7:17 AM

#

@round bone

shy mist May 20, 2020, 7:19 AM

#

Hello @sand path @night cloak
The above event was for 10 days between 9-5-20 to 19-5-20...
But the special' bundle never appeared for 5 days and Henceforth I couldn't redeem it...
Pls inform does the offer return and their's seperate option to redeem special bundle

📎 Screenshot_2020-05-17-01-51-32-419_com.tencent.ig.jpg

sour pendant May 20, 2020, 7:19 AM

#

Hey guys

#

I need help

storm flumeBOT May 20, 2020, 7:19 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @sour pendant. Remember to read through #faq before asking questions in the support channels.

sour pendant May 20, 2020, 7:19 AM

#

My account in facebook was hacked by somene

#

But I can still login pugc acc to mu phone

#

I want to keep this account

#

How could I

#

Add 1 more 1 acc in there

crisp garden May 20, 2020, 7:20 AM

#

2.8 #faq

sour pendant May 20, 2020, 7:20 AM

#

I use ip C

minor saffron May 20, 2020, 7:21 AM

#

Can someone help me i dont have in settings change region button

shy mist May 20, 2020, 7:22 AM

#

@minor saffron u've to use VPN to change region

minor saffron May 20, 2020, 7:22 AM

#

It doesnt work

crisp garden May 20, 2020, 7:23 AM

#

Some countrys can't change region

minor saffron May 20, 2020, 7:24 AM

#

But how do i get that setting?

#

Bcs my friend has it

#

That button i dont have it but my friend from same country has it

📎 image0.jpg

small marsh May 20, 2020, 7:24 AM

#

📎 Screenshot_20200520-001252_Aurora_Store.jpg 📎 Screenshot_20200520-001257_Aurora_Store.jpg

#

The pubg app has 14 trackers, can I block them? Privacy invasion?

#

17*

minor saffron May 20, 2020, 7:25 AM

#

That button i dont have it but my friend from same country has it

#

📎 image0.jpg

#

Can someone help?

solar estuary May 20, 2020, 7:27 AM

#

Hello team PUBG
I open 8 premium crates on 18/05/2020- 17:43PM
And i got one legendary item that was lieutenant parsec backpack and after some time i close my game.
But when i again open my game my reward was gone i don't know what will happen to my reward and to see my reward i went to my game inventory but none of my reward was showing to me. But all the 8 premium crates coupon are send back to me .
Soo. Please help me to get my reward back i don't want premium coupon.
Please send my reward back.
My player id is :_ 5486253845
Player name :- Chum Late
Please cross-check the problem as soon as possible
Please help me any one

crisp garden May 20, 2020, 7:29 AM

#

@abstract swan don't beg here

storm flumeBOT May 20, 2020, 7:30 AM

#

If you have encountered an issue with the account unlinking feature, @devout vessel, please ask in #708032127458869340.

polar marshBOT May 20, 2020, 7:30 AM

#

@devout vessel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

solar estuary May 20, 2020, 7:33 AM

#

@storm flume can you help me

#

@polar marsh can you help

grim path May 20, 2020, 7:45 AM

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can you help me ?

#

I lost my account, can I get it back?

limber comet May 20, 2020, 7:48 AM

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I don't get email for pmis in game can you tell me that i can able to play matches or not

random fog May 20, 2020, 7:49 AM

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Hi all

viral ocean May 20, 2020, 7:50 AM

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@sharp onyx it has more

📎 IMG-20200520-WA0005.jpg

small marsh May 20, 2020, 7:57 AM

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@viral ocean did you tag right person?

ancient owl May 20, 2020, 7:57 AM

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yaar help chahiye

simple cipher May 20, 2020, 7:59 AM

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@ancient owl ?

ancient owl May 20, 2020, 8:00 AM

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@simple cipher is this one official discord of pubg?

simple cipher May 20, 2020, 8:00 AM

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@ancient owl yes

night cloak May 20, 2020, 8:04 AM

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📎 Screenshot_20200520-122737.png

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There is no option to redeem battle coin

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The store is show blank

#

@solar estuary contact the customer service

crisp terrace May 20, 2020, 8:07 AM

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Hello I didn't get any in game mail from pmis while I register my I'd for pmis.

night cloak May 20, 2020, 8:08 AM

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@crisp terrace contact the PUBGM Indian Server, the link is in #613267301243944960

viral ocean May 20, 2020, 8:11 AM

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@small marsh idk he said he could look into it

storm willow May 20, 2020, 8:11 AM

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@night cloak try After sometimes

polar marshBOT May 20, 2020, 8:21 AM

#

@arctic comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

shy igloo May 20, 2020, 8:27 AM

#

Any tencent staff available to help?

crimson spruce May 20, 2020, 8:28 AM

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Hello need help plz

night cloak May 20, 2020, 8:28 AM

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yes?

crimson spruce May 20, 2020, 8:28 AM

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How can I block player from pubgm ?

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No delet but block

night cloak May 20, 2020, 8:29 AM

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go the dms> tap on 3 space thingy on the top left

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you'll see the block option

crimson spruce May 20, 2020, 8:30 AM

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@night cloak this person was not in my friend list

night cloak May 20, 2020, 8:32 AM

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wait a sec.

crimson spruce May 20, 2020, 8:32 AM

#

Ok

night cloak May 20, 2020, 8:35 AM

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you can block a player who's not in your friend list if they are in lobby with you.
I'm just not aware of any other procedures.

crimson spruce May 20, 2020, 8:36 AM

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Oh ok.. thnx

eager valve May 20, 2020, 8:37 AM

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Hello

#

When coming roaring tiger- akm?

night cloak May 20, 2020, 8:38 AM

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can't say, you can keep an eye on #news to know when it arrives

eager valve May 20, 2020, 8:38 AM

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I hearwd that it came on korean version, and won't come to us :(

#

@night cloak

night cloak May 20, 2020, 8:39 AM

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can't say.

eager valve May 20, 2020, 8:39 AM

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:(

brazen abyss May 20, 2020, 8:53 AM

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Where can i get an ID card from

onyx briar May 20, 2020, 8:53 AM

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wut can u do with AG?
the new currency

brazen abyss May 20, 2020, 8:53 AM

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I don't have uc

night cloak May 20, 2020, 8:54 AM

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@brazen abyss you can get from crew shop

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@onyx briar to buy things instead of silver fragments

brazen abyss May 20, 2020, 8:56 AM

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@night cloak pls change my name to normal in this server 😩

sand path May 20, 2020, 8:56 AM

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@onyx briar it was mainly introduced for people who cannot buy uc (purchase of RP etc)

night cloak May 20, 2020, 8:56 AM

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@brazen abyss in future use #discord

onyx briar May 20, 2020, 8:56 AM

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@sand path u cant buy rp with ag

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right?

sand path May 20, 2020, 8:57 AM

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You can

#

With 8000 AG

viral ocean May 20, 2020, 9:05 AM

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Where do u buy it?

crisp garden May 20, 2020, 9:11 AM

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You can get it in the events it's also available in rp when you can choose to get uc or ag

stiff kite May 20, 2020, 9:11 AM

#

@sand path CAN YOU PLEASE HELP FOR SOMETHING

polar marshBOT May 20, 2020, 9:12 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stiff kite May 20, 2020, 9:14 AM

#

I just want to help this community but nobody want to reply

#

can any Moderator PM its a big issue

robust canyon May 20, 2020, 9:15 AM

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is it true that you cant get knocked by the nade you were cooking if you get knocked?

#

thats a big turn off

sand path May 20, 2020, 9:17 AM

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@stiff kite regarding?

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@robust canyon you die

minor saffron May 20, 2020, 9:17 AM

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Guys van someone help

robust canyon May 20, 2020, 9:18 AM

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@sand path you don't. seen a guy doing it on yt

#

it even returns to the inventory

sand path May 20, 2020, 9:19 AM

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Please post the link in #old @robust canyon

minor saffron May 20, 2020, 9:19 AM

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@sand path can uou help with this i dont have this setting button

📎 image0.jpg

robust canyon May 20, 2020, 9:19 AM

#

kay

sand path May 20, 2020, 9:19 AM

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@minor saffron not available if your region is set in European Union.

#

@robust canyon make sure to tag me

robust canyon May 20, 2020, 9:20 AM

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kay @sand path

sand path May 20, 2020, 9:20 AM

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@stiff kite DMS open

stiff kite May 20, 2020, 9:20 AM

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i cant send here @sand path

sand path May 20, 2020, 9:20 AM

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Dm me all the evidence

minor saffron May 20, 2020, 9:20 AM

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@sand path how can i get it? Like what should i do to get that setting?

sand path May 20, 2020, 9:21 AM

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You can't. @minor saffron

#

European laws.

viral ocean May 20, 2020, 9:21 AM

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@crisp garden no i mean where do you buy the rp with ag?

minor saffron May 20, 2020, 9:21 AM

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Bcs my friend has like 10 themed events but i have only 3

#

Thats just dumb

viral ocean May 20, 2020, 9:22 AM

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Because when i buy the rp with uc, i dont any option to buy it with ag

minor saffron May 20, 2020, 9:22 AM

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Same thing, my friend has events where i he gets bonuses for purchased UC but i dont

crisp garden May 20, 2020, 9:22 AM

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Wrong sent

minor saffron May 20, 2020, 9:24 AM

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@sand path is there any tix to atleast the events?

#

Fix*

viral ocean May 20, 2020, 9:24 AM

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@crisp garden wdym?

sand path May 20, 2020, 9:26 AM

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Nope @minor saffron

minor saffron May 20, 2020, 9:29 AM

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So we just need to wait for themed events? Bcs its like only ios and ipad have no themed missions bcs i asked 2 friends with samsungs and they confirmed they have more then 3 events

#

Like my friend is from same place he even lives near me but he has samsung but he has more quests

📎 image0.jpg

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@sand path so if im right only people with ipad and ios have no quests?

#

Sorry for pinging btw

subtle bay May 20, 2020, 9:36 AM

#

Game freezes processor 435 and ram 3 Gb what is the reason I asked for pubg mobile lite

lapis flax May 20, 2020, 9:39 AM

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Change my name to Njord please

#

I'm downloaded game after a while and game isn't starting, after showing toy playground it exits

#

Anyone can help?

storm willow May 20, 2020, 9:42 AM

#

iOS or android ?

lapis flax May 20, 2020, 9:42 AM

#

Android

#

Btw change my name to Njord please

storm flumeBOT May 20, 2020, 9:42 AM

#

Assign yourself the <@&489775622923616277> role by reacting to :regional_indicator_l: in #613267301243944960 to obtain access to PUBG MOBILE LITE related channels, @subtle bay.

lapis flax May 20, 2020, 9:43 AM

#

It's very laggy while opening as well

#

Used to work just file a month ago

#

Yea it still exits automatically after some time

night cloak May 20, 2020, 9:48 AM

#

Is there any way to delete a Clan?

#

Is anybody there?

vivid merlin May 20, 2020, 9:53 AM

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@night cloak there is not an option to delete a clan you can leave it though

lapis flax May 20, 2020, 9:54 AM

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Anyone have same problem game just exits after a while in lobby or game

vivid merlin May 20, 2020, 9:55 AM

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@lapis flax try repairing the game

lapis flax May 20, 2020, 9:55 AM

#

I already reinstalled

#

Same problem

vivid merlin May 20, 2020, 9:55 AM

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I mean repair did you do a routine repair to the client?

lapis flax May 20, 2020, 9:55 AM

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Yea it didn't work

#

So I reinstall still same problem

mortal wagon May 20, 2020, 9:56 AM

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@vivid merlin What's a routine repair?

lapis flax May 20, 2020, 9:56 AM

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It's repair in login screen

#

After logout

blissful shard May 20, 2020, 9:56 AM

#

📎 IMG-20200517-WA00192.jpg

#

why do I not have stitch protection? and others have

vivid merlin May 20, 2020, 9:57 AM

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you can repair the game which helps fix most bugs or glitches that can happen you find it in the login screen on the right hand side@mortal wagon

#

@blissful shard wdym?

mortal wagon May 20, 2020, 9:57 AM

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@vivid merlin Thank you.

blissful shard May 20, 2020, 9:58 AM

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@vivid merlin Many people are having 2 points protection per day (I don’t say when reaching crown) and I haven’t had daily protection

night cloak May 20, 2020, 9:59 AM

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@night cloak there is not an option to delete a clan you can leave it though
@vivid merlin So if I as a leader want my clan not to exist I cant do nothing?

vivid merlin May 20, 2020, 9:59 AM

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@blissful shard I'm pretty sure the protection only activates when you are with a teammate

lean crescent May 20, 2020, 9:59 AM

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Everyone should leave the clan and it won't exist : )

vivid merlin May 20, 2020, 10:00 AM

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@night cloak I mean there isnt really an option to delete the clan you have to leave once all players left the clan wont exist

lean crescent May 20, 2020, 10:00 AM

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@night cloak You used hax

vivid merlin May 20, 2020, 10:00 AM

#

@night cloak file an in game claim or contact customer service

blissful shard May 20, 2020, 10:00 AM

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@vivid merlin Yes, I know that, but it doesn’t look the same in the photo, yes, I don’t have it available

night cloak May 20, 2020, 10:01 AM

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@night cloak I mean there isnt really an option to delete the clan you have to leave once all players left the clan wont exist
@vivid merlin oh so if there are no members in the clan, I can leave and it will not exist no more?

#

Are you sure about that?

vivid merlin May 20, 2020, 10:02 AM

#

@night cloak yes once all players have left

night cloak May 20, 2020, 10:03 AM

#

Alright, lets see.

blissful shard May 20, 2020, 10:04 AM

#

@vivid merlin That image is not mine, it doesn't appear in my game that I have daily protection available

night cloak May 20, 2020, 10:04 AM

#

Am trying it.

storm flumeBOT May 20, 2020, 10:10 AM

#

Please do not use any other language aside from English in this channel, @hexed latch. Refer to #613267301243944960 for language channels.

polar marshBOT May 20, 2020, 10:10 AM

#

@hexed latch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 20, 2020, 10:14 AM

#

📎 image0.png

#

What do I do about this? Note: I do not hack, I swear on my life

lean crescent May 20, 2020, 10:14 AM

#

@night cloak Read pinned messages

night cloak May 20, 2020, 10:15 AM

#

Ok thnx

polar marshBOT May 20, 2020, 10:16 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 20, 2020, 10:23 AM

#

Hello

polar marshBOT May 20, 2020, 10:24 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ember pilot May 20, 2020, 10:30 AM

#

When is the next pmco?

#

Anyone know ?

mossy frigate May 20, 2020, 10:34 AM

#

@ember pilot maybe February

polar marshBOT May 20, 2020, 10:36 AM

#

@signal flax:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

subtle bay May 20, 2020, 10:42 AM

#

Pubg Mobile Lite is Very Contracted

hollow brook May 20, 2020, 10:43 AM

#

In pmis can we play any map???

#

?

delicate vapor May 20, 2020, 10:46 AM

#

How to solve this
Help me
This happening middle of the classic match

📎 Screenshot_20200520-143350.jpg 📎 Screenshot_20200520-142840.jpg

near ibex May 20, 2020, 10:50 AM

#

I need a squad for taking part in coustesm

oblique timber May 20, 2020, 10:52 AM

#

📎 Screenshot_2020-05-20-16-21-47-984_com.tencent.ig.jpg

#

Why this redemption problem always occurs

sudden heron May 20, 2020, 10:59 AM

#

Fix this Graphics and texture and resolution bug

📎 Screenshot_20200519-114416.png 📎 Screenshot_20200513-210931.png 📎 Screenshot_20200513-211008.png

polar marshBOT May 20, 2020, 11:05 AM

#

@past frost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

half loom May 20, 2020, 11:05 AM

#

I get stuck when I start playing games on my mobile phone. I can't play anymore.

jade rivet May 20, 2020, 11:08 AM

#

Report a hacker

heady cloud May 20, 2020, 11:10 AM

#

I lost my account because I’ve unlinked the Facebook account

night cloak May 20, 2020, 11:10 AM

#

@sudden heron #old

jade rivet May 20, 2020, 11:10 AM

#

Give me a link to report a hacker

night cloak May 20, 2020, 11:11 AM

#

@oblique timber it will be available for you in this week or the next week

heady cloud May 20, 2020, 11:11 AM

#

How I can get my lost account back?

night cloak May 20, 2020, 11:12 AM

#

http://cheater-report.pubgm.cc
@jade rivet

#

Contact customer service.
https://youtu.be/i6KkgQQrZeo
@heady cloud

YouTube

Error 403

PUBG MOBILE - Account Unlinking Issue (Support)

Contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process.

▶ Play video

#

Follow the #faq 4.5 @delicate vapor

heady cloud May 20, 2020, 11:14 AM

#

@night cloak I did. And they said That I got the account back..but I Didn’t!

📎 image0.png

storm flumeBOT May 20, 2020, 11:14 AM

#

If you have encountered an issue with the account unlinking feature, @heady cloud, please ask in #708032127458869340.

night cloak May 20, 2020, 11:15 AM

#

@heady cloud contact customer service

#

Start a new conversation

heady cloud May 20, 2020, 11:16 AM

#

I did that...and it’s been a week and they didn’t reply back!

night cloak May 20, 2020, 11:16 AM

#

@heady cloud same problem here too😢

#

@heady cloud please be patient you'll get your account if you given the right details

tired fractal May 20, 2020, 11:16 AM

#

if i unlink my account from facebook can i link a new facebook account or not?

storm flumeBOT May 20, 2020, 11:16 AM

#

If you have encountered an issue with the account unlinking feature, @tired fractal, please ask in #708032127458869340.

oblique timber May 20, 2020, 11:20 AM

#

@night cloak it happens always every week

night cloak May 20, 2020, 11:22 AM

#

@oblique timber it will be fixing

#

@tired fractal the current unlink feature is disabled atm

storm flumeBOT May 20, 2020, 11:23 AM

#

If you have encountered an issue with the account unlinking feature, @night cloak, please ask in #708032127458869340.

tired fractal May 20, 2020, 11:24 AM

#

i know, i’m saying if i remove one account then can i link another one?

frank crypt May 20, 2020, 11:24 AM

#

I want to talk to a developer

night cloak May 20, 2020, 11:25 AM

#

@tired fractal yeah after 30days

polar marshBOT May 20, 2020, 11:25 AM

#

@frank crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tired fractal May 20, 2020, 11:26 AM

#

i will still be able to play with no account linked or not?

brazen nacelle May 20, 2020, 11:27 AM

#

HLW @somber solstice

sinful wing May 20, 2020, 11:45 AM

#

my account in Pubg has been hacked by stealing my email address which is linked with Facebook, I could return my email but my account in Pubg stoled and changed the email .. please i need to link the first email in order to return my account please @bold siren

#

@somber solstice

storm flumeBOT May 20, 2020, 11:51 AM

#

Please refer to subpoint 2.8 in #faq for further information, @sinful wing. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

violet egret May 20, 2020, 11:51 AM

#

anyone facing lag and touch issues after the recent 14mb update??

sand path May 20, 2020, 11:51 AM

#

@tired fractal don't unlink all accounts, if you have, contact customer service immediately

#

@violet egret please put it in #old with UID device and country.

delicate vapor May 20, 2020, 11:52 AM

#

Fix reloading issue

violet egret May 20, 2020, 11:52 AM

#

i am facing touch issues while peak and fire with ads

delicate vapor May 20, 2020, 11:53 AM

#

📎 Screenshot_20200520-143350.jpg

#

Fix this

storm flumeBOT May 20, 2020, 11:54 AM

#

Please refer to subpoint 4.5 in #faq for further information, @delicate vapor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

delicate vapor May 20, 2020, 11:55 AM

#

@storm flume I already read that and followed that
But it's useless nothing happened

lean crescent May 20, 2020, 11:57 AM

#

I am feeling that the game is kinda like not working as it used to am not able to control recoil of weapons :/

brazen nacelle May 20, 2020, 12:01 PM

#

Hlw anyone hare

#

I need help

storm flumeBOT May 20, 2020, 12:01 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @brazen nacelle. Remember to read through #faq before asking questions in the support channels.

brazen nacelle May 20, 2020, 12:02 PM

#

📎 received_927137671047787.jpeg

#

Help me please

#

@sand path

storm flumeBOT May 20, 2020, 12:02 PM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @brazen nacelle.

brazen nacelle May 20, 2020, 12:03 PM

#

I dont understand

#

@sand path plz help me

#

📎 received_927137671047787.jpeg

agile hollow May 20, 2020, 12:06 PM

#

He share illegal post to steal accounts can you ban this user which he share in name?

📎 image0.png

brazen nacelle May 20, 2020, 12:06 PM

#

📎 received_927137671047787.jpeg

#

Help me please

sand path May 20, 2020, 12:06 PM

#

Please go to #emulator-support @brazen nacelle

storm flumeBOT May 20, 2020, 12:06 PM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @brazen nacelle.

brazen nacelle May 20, 2020, 12:08 PM

#

@sand path how to i go there

sand path May 20, 2020, 12:08 PM

#

Follow @storm flume
@brazen nacelle

night cloak May 20, 2020, 12:10 PM

#

My joystick delay problem

brazen nacelle May 20, 2020, 12:11 PM

#

@sand path... Can i mention you? Or other modaretor

sand path May 20, 2020, 12:12 PM

#

Mention Rock47#3852
@brazen nacelle
He's the expert

night cloak May 20, 2020, 12:13 PM

#

Bruh why is my ping on Asian server very high?

polar marshBOT May 20, 2020, 12:13 PM

#

@barren wedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slate mica May 20, 2020, 12:13 PM

#

@sand path can you help with one thing

night cloak May 20, 2020, 12:13 PM

#

I live in Asia, wifi full bar, usually occoured in classic match/playlab payload and artic mode

#

But the ping is like 9999ms

storm flumeBOT May 20, 2020, 12:14 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @slate mica. Remember to read through #faq before asking questions in the support channels.

sudden portal May 20, 2020, 12:14 PM

#

Im getting this message aa soon as i start playing. Someone is trying to access my account please can i get some help

📎 image0.png

night cloak May 20, 2020, 12:14 PM

#

Hello, i'm tryng to develop an application, but for this i need to make a fetch in some data of PUBG Mobile players (to get nick and other simple things), someone know how can i do it?

sand path May 20, 2020, 12:14 PM

#

One of your login option has been compromised. Please recover it @sudden portal

sudden portal May 20, 2020, 12:15 PM

#

How to do it?

slate mica May 20, 2020, 12:15 PM

#

@sand path today in Asia server 2 player were teaming up in solo mode... I want to report them

sand path May 20, 2020, 12:15 PM

#

@night cloak tampering with ingame data is a violation of terms of service.

sudden portal May 20, 2020, 12:15 PM

#

I tried everything it just doesnt help. My Facebook account was hacked previously. And i cannot unlink it

sand path May 20, 2020, 12:16 PM

#

@sudden portal if you still have access to them, change passwords, it not, contact respective social media support

oblique tinsel May 20, 2020, 12:16 PM

#

Hey, I have one important doubt regarding PMIS, i.e.,

will fpp matches get counted??

sand path May 20, 2020, 12:16 PM

#

@slate mica report teamups ingame.

night cloak May 20, 2020, 12:16 PM

#

@sand path it's not tampering, my application don't even run with the game

#

My wifi

📎 20200520_201656.jpg

#

The ping

📎 20200520_201639.jpg

#

Why??????

slate mica May 20, 2020, 12:17 PM

#

@sand path they won't respond fast

night cloak May 20, 2020, 12:17 PM

#

@night cloak LOL

sand path May 20, 2020, 12:17 PM

#

Yes you can play either in FPP or TPP mode. For further questions ask in the INDIAN server #707296364605866004 channel
https://discord.gg/amRpPM
@oblique tinsel

slate mica May 20, 2020, 12:17 PM

#

@sand path and I also got a video of teamup

night cloak May 20, 2020, 12:18 PM

#

Ah pubgm india

sand path May 20, 2020, 12:18 PM

#

@slate mica ingame is the only way.

slate mica May 20, 2020, 12:19 PM

#

@sand path and if they didn't help me then.. what should I do about those team up guys

sand path May 20, 2020, 12:19 PM

#

@night cloak do a speed test on ookla
Configure DNS etc

night cloak May 20, 2020, 12:19 PM

#

I did that

#

Many times...

sand path May 20, 2020, 12:20 PM

#

@slate mica
Unfortunately we only deal with Plugin offenses on discord here.

slate mica May 20, 2020, 12:20 PM

#

@sand path is there any other option of reporting them other then in-game report

night cloak May 20, 2020, 12:20 PM

#

📎 20200520_202020.jpg

#

But in classic match it's like 989ms

lone schooner May 20, 2020, 12:21 PM

#

Bom dia queria suporte contra esses player

sand path May 20, 2020, 12:21 PM

#

Upload speed is also a factor

lone schooner May 20, 2020, 12:21 PM

#

📎 Screenshot_20200520-090102.png

slate mica May 20, 2020, 12:21 PM

#

@night cloak same happens with me in solo mode... Everytime my ping is around 300-400ms

storm flumeBOT May 20, 2020, 12:21 PM

#

Please do not use any other language aside from English in this channel, @lone schooner. Refer to #613267301243944960 for language channels.

night cloak May 20, 2020, 12:22 PM

#

It happens to me everytime

#

Especially in classic mode

polar marshBOT May 20, 2020, 12:23 PM

#

@brittle meteor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 20, 2020, 12:23 PM

#

Besides I have a question

#

Bruh

storm flumeBOT May 20, 2020, 12:26 PM

#

Please do not use any other language aside from English in this channel, @modern haven. Refer to #613267301243944960 for language channels.

polar marshBOT May 20, 2020, 12:26 PM

#

@modern haven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

versed scarab May 20, 2020, 12:27 PM

#

Hello

#

When the guncraft firearm comes?

sand path May 20, 2020, 12:31 PM

#

Soon.

tired fractal May 20, 2020, 12:31 PM

#

@sand path is there gonna be an update on the unlink feature? because i would like to change my facebook account.

sand path May 20, 2020, 12:32 PM

#

Yes, no dates yet though.

tired fractal May 20, 2020, 12:32 PM

#

alright, i’ll wait :)

versed scarab May 20, 2020, 12:33 PM

#

Today @sand path ?

sand path May 20, 2020, 12:33 PM

#

No info, keep an eye on #news

versed scarab May 20, 2020, 12:34 PM

#

Thank you.

dry bear May 20, 2020, 12:37 PM

#

📎 Screenshot_2020-05-20-13-52-57-383_com.tencent.ig.jpg

storm flumeBOT May 20, 2020, 12:37 PM

#

Please do not use any other language aside from English in this channel, @dry bear. Refer to #613267301243944960 for language channels.

polar marshBOT May 20, 2020, 12:37 PM

#

@dry bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 20, 2020, 12:38 PM

#

hi, there is my friend who would like to buy your credit card "maestro", how can this be done?

frosty shore May 20, 2020, 12:38 PM

#

Can you please explain me what is this.and how it works

📎 Screenshot_2020-05-20-18-05-52-86.png

night cloak May 20, 2020, 12:38 PM

#

@storm willow

dim valley May 20, 2020, 12:45 PM

#

I lost my account after unlinking with social media, I contacted the in game customer support, I followed each and every single steps properly but it has been more than a week no one giving me any reply. I need my id back, please help me 😓🥺

storm flumeBOT May 20, 2020, 12:45 PM

#

If you have encountered an issue with the account unlinking feature, @dim valley, please ask in #708032127458869340.

wet wing May 20, 2020, 12:45 PM

#

Hey, Can i have the link of buying UC from the website?

storm willow May 20, 2020, 12:46 PM

#

https://www.pubgmobile.com/pay/ @wet wing

wet wing May 20, 2020, 12:46 PM

#

Ty :D

storm willow May 20, 2020, 12:46 PM

#

@night cloak what’s the issue ?

little dagger May 20, 2020, 12:46 PM

#

How do i report teaming?

storm willow May 20, 2020, 12:47 PM

#

@frosty shore fill up the form, instructions are provided in the mail

#

@little dagger report them ingame

polar marshBOT May 20, 2020, 12:47 PM

#

@little dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frosty shore May 20, 2020, 12:47 PM

#

@storm willow is that mail from the officials

storm willow May 20, 2020, 12:48 PM

#

Yes @frosty shore

frosty shore May 20, 2020, 12:48 PM

#

Can you please tell me more about core player

warped hamlet May 20, 2020, 12:49 PM

#

Hey @storm willow Any requirements for MOD

storm flumeBOT May 20, 2020, 12:49 PM

#

Please refer to subpoint 6.3 in #faq for further information, @warped hamlet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

unborn plinth May 20, 2020, 12:50 PM

#

I can't change my alias with my lost account name?

storm flumeBOT May 20, 2020, 12:50 PM

#

If you have encountered an issue with the account unlinking feature, @unborn plinth, please ask in #708032127458869340.

dim valley May 20, 2020, 12:52 PM

#

Someone please look at my query

polar marshBOT May 20, 2020, 12:54 PM

#

@molten hazel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

raven lichen May 20, 2020, 12:54 PM

#

Hey, idk why can't i buy the character

#

📎 Screenshot_2020-05-20-18-22-58-080_com.tencent.ig.jpg

polar marshBOT May 20, 2020, 12:55 PM

#

@idle fulcrum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bold pelican May 20, 2020, 1:01 PM

#

Hello my brothers .. I need to talk to a responsible person and he can help me

sand path May 20, 2020, 1:02 PM

#

@raven lichen you need 600 voucher points. Which is not enough at the moment

normal fulcrum May 20, 2020, 1:02 PM

#

Hey, idk why can't i buy the character
@raven lichen You need more 280 UC or character vouchers

clever crystal May 20, 2020, 1:02 PM

#

How cool is it getting headshoted by the same guy with a sks woth no scope while one was in georgopol , me and my other teammate in military base and my last friend in zharki

storm flumeBOT May 20, 2020, 1:03 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @bold pelican. Remember to read through #faq before asking questions in the support channels.

raven lichen May 20, 2020, 1:04 PM

#

@normal fulcrum oh okay thanks. I thought it's the total vouchers i need

bold pelican May 20, 2020, 1:04 PM

#

I am a streamer and I was doing a live broadcast on Facebook .. The broadcast is present and the followers and a box appeared to me saying that the account has been frozen for 60 days .. The message says that the emulator should be updated to the latest version
Before I opened the game, I updated the emulator and told me you are already up to date

night cloak May 20, 2020, 1:04 PM

#

How can i prevent spams??

keen scroll May 20, 2020, 1:05 PM

#

📎 Screenshot_2020-05-20-18-32-40-554_com.android.chrome.jpg

sharp onyx May 20, 2020, 1:05 PM

#

@keen scroll open it in browser instead of discord

keen scroll May 20, 2020, 1:05 PM

#

Ok

ruby stirrup May 20, 2020, 1:05 PM

#

please :

night mode in miramar
glass in the windows
military skins

sharp onyx May 20, 2020, 1:06 PM

#

@ruby stirrup please feel free to post this in #old

eternal arrow May 20, 2020, 1:06 PM

#

I got some proofs where i caught my friend hacking please ban him

storm flumeBOT May 20, 2020, 1:07 PM

#

Hello, @eternal arrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

bold pelican May 20, 2020, 1:09 PM

#

The account was frozen two months ago by mistake

📎 me.mp4

#

This is my account ID
5636931439
Please watch the video and solve the problem because I did not do anything wrong

rich drift May 20, 2020, 1:16 PM

#

Why can’t pubgm deve ban these hackers on leaderboard?

#

It’s obvious their hacking %50 headshot

polar marshBOT May 20, 2020, 1:18 PM

#

@bold pelican:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum May 20, 2020, 1:18 PM

#

@rich drift hackers do get banned. It takes time to ban everyone

cold barn May 20, 2020, 1:19 PM

#

I lose my account and you can't help me to get it

dim valley May 20, 2020, 1:19 PM

#

I lost my account after unlinking with social media, I contacted the in game customer support, I followed each and every single steps properly but it has been more than a week no one giving me any reply. I need my id back, please help me sweatpleading_face

storm flumeBOT May 20, 2020, 1:19 PM

#

If you have encountered an issue with the account unlinking feature, @dim valley, please ask in #708032127458869340.

rich drift May 20, 2020, 1:21 PM

#

@normal fulcrum how come a player named Parce gets banned today and which I know is a hacking isn’t banned

turbid compass May 20, 2020, 1:21 PM

#

@polar marsh Hii

rich drift May 20, 2020, 1:21 PM

#

Parce just started hacking to like 2 days ago

#

Jazz been hacking all season

serene quartz May 20, 2020, 1:22 PM

#

@night cloak may I ask a question on the player #1 email?

rich drift May 20, 2020, 1:22 PM

#

I’m saying this because I’ve been running into a bunch of hackers recently

dim valley May 20, 2020, 1:22 PM

#

I lost my account after unlinking with social media, I contacted the in game customer support, I followed each and every single steps properly but it has been more than a week no one giving me any reply. I need my id back, please help me.

polar marshBOT May 20, 2020, 1:22 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum May 20, 2020, 1:22 PM

#

@rich drift Hacker do get ban sooner or later. And let's not discuss on why 1 hacker got banned and 1 didn't

storm flumeBOT May 20, 2020, 1:22 PM

#

If you have encountered an issue with the account unlinking feature, @dim valley, please ask in #708032127458869340.

eternal arrow May 20, 2020, 1:23 PM

#

📎 Screenshot_2020-05-20-18-52-03-360_com.android.browser.jpg

#

when will i get response?

grim plover May 20, 2020, 1:23 PM

#

@polar marsh Id has been frozen and i am not the only one - it has happened with many players. Please help us

eternal arrow May 20, 2020, 1:23 PM

#

📎 Screenshot_2020-05-20-18-34-11-655_com.whatsapp.jpg

storm flumeBOT May 20, 2020, 1:23 PM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

eternal arrow May 20, 2020, 1:23 PM

#

Ingame Name :- Surve2ØP

rich drift May 20, 2020, 1:23 PM

#

Lol don’t all hackers get banned?

eternal arrow May 20, 2020, 1:24 PM

#

Character Id :- 5262084287

dim valley May 20, 2020, 1:24 PM

#

I lost my account after unlinking with social media, I contacted the in game customer support, I followed each and every single steps properly but it has been more than a week no one giving me any reply. I need my id back, please help me sweatpleading_face

storm flumeBOT May 20, 2020, 1:24 PM

#

If you have encountered an issue with the account unlinking feature, @dim valley, please ask in #708032127458869340.

normal fulcrum May 20, 2020, 1:24 PM

#

Lol don’t all hackers get banned?
@rich drift Yes they do. Sooner or later. And let's not discuss on this topic anymore.

dim valley May 20, 2020, 1:24 PM

#

When I will get my id back???

#

I lost my id on 8th may

normal fulcrum May 20, 2020, 1:25 PM

#

@dim valley You have to wait for it. It will take some time. Or you can try sending the request once again

dim valley May 20, 2020, 1:25 PM

#

@normal fulcrum I did the same many times

cold barn May 20, 2020, 1:25 PM

#

I lose my account

dim valley May 20, 2020, 1:25 PM

#

Has anyone got there id back? @everyone

rich drift May 20, 2020, 1:26 PM

#

@normal fulcrum ok im sorry i was just mad these hackers playing 2 season already

night cloak May 20, 2020, 1:26 PM

#

I’m stuck in lobby

📎 image0.png

dim valley May 20, 2020, 1:26 PM

#

After unlinking

storm flumeBOT May 20, 2020, 1:26 PM

#

If you have encountered an issue with the account unlinking feature, @dim valley, please ask in #708032127458869340.

normal fulcrum May 20, 2020, 1:26 PM

#

Well, we cannot do anything regarding this @dim valley. Only option is to wait

polar marshBOT May 20, 2020, 1:26 PM

#

@cursive locust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum May 20, 2020, 1:26 PM

#

I’m stuck in lobby
@night cloak Restart client

night cloak May 20, 2020, 1:26 PM

#

Client?

#

I restarted the game and it does that still

normal fulcrum May 20, 2020, 1:27 PM

#

I lose my account
@cold barn Can you explain what do you mean by lost

serene quartz May 20, 2020, 1:27 PM

#

Kira, are you able to help me with a player #1 question I have?

normal fulcrum May 20, 2020, 1:28 PM

#

@night cloak Have you tried client repair?

eternal arrow May 20, 2020, 1:28 PM

#

📎 Screenshot_2020-05-20-18-52-03-360_com.android.browser.jpg

normal fulcrum May 20, 2020, 1:28 PM

#

@serene quartz What question?

eternal arrow May 20, 2020, 1:28 PM

#

When will i get response can anyone say me?

normal fulcrum May 20, 2020, 1:28 PM

#

@eternal arrow It takes time to process a request. You might not get a response

night cloak May 20, 2020, 1:28 PM

#

Bruh I’m brand new idk what client repair and all this is

serene quartz May 20, 2020, 1:28 PM

#

can I change to a different group?

normal fulcrum May 20, 2020, 1:29 PM

#

@night cloak Try reinstalling the game

eternal arrow May 20, 2020, 1:29 PM

#

@normal fulcrum wtf...?if i dont get response thats great 👏 Hacker is Hacking i sent images and you saying i wont get response Great management 👏

normal fulcrum May 20, 2020, 1:29 PM

#

@serene quartz I don't understand what do you mean by that

serene quartz May 20, 2020, 1:30 PM

#

can I change to group 1 or 2? @normal fulcrum

📎 Screenshot_20200520-152941_Gmail.jpg

normal fulcrum May 20, 2020, 1:30 PM

#

@eternal arrow Getting a response and banning a cheater are 2 different things. Customer support can't respond everyone on their cheater report. But that doesn't mean they won't ban cheater

#

@serene quartz PMIS?

eternal arrow May 20, 2020, 1:31 PM

#

@normal fulcrum Okay got it... but how much time will it take to ban this cheater?? 5262084287

serene quartz May 20, 2020, 1:31 PM

#

what's a PMIS? 👀

storm willow May 20, 2020, 1:31 PM

#

@serene quartz no, your role is auto assigned based on the survey you did.

exotic lagoon May 20, 2020, 1:31 PM

#

I need a permanent squad

normal fulcrum May 20, 2020, 1:31 PM

#

@normal fulcrum Okay got it... but how much time will it take to ban this cheater?? 5262084287
@eternal arrow I don't know as we, as a discord community, don't have power to ban or unban someone. All we do is forward the reports

eternal arrow May 20, 2020, 1:31 PM

#

okay

storm willow May 20, 2020, 1:31 PM

#

@exotic lagoon use #activities

exotic lagoon May 20, 2020, 1:32 PM

#

Ok

jolly haven May 20, 2020, 1:32 PM

#

Hello kayse ho sab

clever crystal May 20, 2020, 1:41 PM

#

@ruby stirrup there are tons of military skins ingame

night cloak May 20, 2020, 1:44 PM

#

Question guys if you have a fool set m416 can you upgrade anytime later as I am not able to upgrade my m4 even aftr I have all the materials @polar marsh

#

Can any one help me with the above

sage turret May 20, 2020, 1:55 PM

#

@bold siren hello, ID : 5312543328 and ID : 5127332258 why did these players become red when they got green? @lime juniper

#

players using magic bullets?

#

@storm willow

hot stag May 20, 2020, 1:57 PM

#

Hello "no response from server"

my net connection is good everything is fine but whenever i am starting my pubg mobile i am having this error

please helo ASAP i am scared did someone hackedd my account?? it worth a lot please helppp

#

@last birch

bold siren May 20, 2020, 1:59 PM

#

It was probably rejected due to lack of evidence, @sage turret.

hot stag May 20, 2020, 1:59 PM

#

@bold siren help mee

bold siren May 20, 2020, 1:59 PM

#

Hello, how can I help you?

hot stag May 20, 2020, 1:59 PM

#

Hello "no response from server"

my net connection is good everything is fine but whenever i am starting my pubg mobile i am having this error

please helo ASAP i am scared did someone hackedd my account?? it worth a lot please helppp
.

#

@bold siren

bold siren May 20, 2020, 2:00 PM

#

What device do you use?

hot stag May 20, 2020, 2:00 PM

#

Realme 3 pro

bold siren May 20, 2020, 2:00 PM

#

Please try repairing your client on the login screen, @hot stag.

hot stag May 20, 2020, 2:00 PM

#

I am scared did someone hacked my acc ??? @bold siren

sage turret May 20, 2020, 2:01 PM

#

It was probably rejected due to lack of evidence, @sage turret.
@bold siren In the video it looks like the guys used magic. Take a good look at the air without seeing 400 meters away?

bold siren May 20, 2020, 2:01 PM

#

It might be your internet, @hot stag.

#

Please send me the link to the message in my DMs, @sage turret.

hot stag May 20, 2020, 2:01 PM

#

@bold siren internet is fine 4g stabled !!

sage turret May 20, 2020, 2:02 PM

#

Please send me the link to the message in my DMs, @sage turret.
@bold siren ok

night cloak May 20, 2020, 2:02 PM

#

@bold siren Question guys if you have a fool set m416 can you upgrade anytime later as I am not able to upgrade my m4 even aftr I have all the materials

bold siren May 20, 2020, 2:02 PM

#

Of course you can upgrade anytime you want!

night cloak May 20, 2020, 2:03 PM

#

Ok seems like bug then

#

As it keeps on saying upgrade required material doesnot match

#

😫

sage turret May 20, 2020, 2:05 PM

#

@bold siren I sent a private message. Please watch it well. Because of these, we will quit the game.

turbid moth May 20, 2020, 2:10 PM

#

Andy character release date

hot stag May 20, 2020, 2:11 PM

#

lol kick this guy @bold siren

honest rampart May 20, 2020, 2:11 PM

#

why pubgm cheat report support is gone?

bold siren May 20, 2020, 2:11 PM

#

It is back but closed at the moment.

honest rampart May 20, 2020, 2:12 PM

#

ok

hot stag May 20, 2020, 2:13 PM

#

@bold siren If there is rush in servers ?? that's why i am not abel to play cause it's showing "requested timeout" or "no response from server"

#

I also have repaired my clien and reloggined

#

??

tall shell May 20, 2020, 2:15 PM

#

📎 image0.png

#

Since 3 weeks i can’t login

hot stag May 20, 2020, 2:19 PM

#

📎 Screenshot_2020-05-20-19-48-11-63_dac7cc7571c39b392df64923967cf7da.jpg

#

@bold siren Please help

plush osprey May 20, 2020, 2:19 PM

#

هلوووو

storm flumeBOT May 20, 2020, 2:19 PM

#

Please do not use any other language aside from English in this channel, @plush osprey. Refer to #613267301243944960 for language channels.

plush osprey May 20, 2020, 2:19 PM

#

Ok

rigid turret May 20, 2020, 2:19 PM

#

Can you help please

📎 JPEG__.jpg

plush osprey May 20, 2020, 2:20 PM

#

You played with hackers

signal flax May 20, 2020, 2:20 PM

#

i cant download the game resource pack
this wasn't my internet probelm
infact the download didnt make any progress

sage turret May 20, 2020, 2:20 PM

#

@bold siren Have you reviewed the videos?
If you can not find a solution, Turkey will send notification form for cheating.

#

Please inform me

rigid turret May 20, 2020, 2:21 PM

#

Help

📎 received_2910036672447987.jpeg

#

I get ban for a week

signal flax May 20, 2020, 2:22 PM

#

cuz you playing with hackers

steel pond May 20, 2020, 2:22 PM

#

Just wait out the week you’ll get it back

rigid turret May 20, 2020, 2:23 PM

#

I did not ally with Hacker. I am a clean player and I think I got it by mistke

strong depot May 20, 2020, 2:25 PM

#

pubgmt_2

rigid turret May 20, 2020, 2:25 PM

#

I only have 300 left and enter conqueror

#

Please help

#

Any admin here help

#

كواد يحجي وياكم ممكن تردون

storm flumeBOT May 20, 2020, 2:32 PM

#

Please do not use any other language aside from English in this channel, @rigid turret. Refer to #613267301243944960 for language channels.

silent tide May 20, 2020, 2:37 PM

#

@somber solstice @lime juniper How long is it gonna take for my account to be recovered ? Its been like 2-3 weeks and i still haven’t received it. I get that i am not the only one who lost it and its gonna take some time but what about the other bugs in the game ? Dude their are bugs in the game since the first season that haven’t been fixed. The trees hit boxes are also way too big. And about the accounts. Alot of people have lost their accounts and they have years of experience and hard to get titles too man. Just please fix this soon. And fix the unlink feature its caused way too many trouble. Either remove it or fix it to be used in a way much better than before.

storm flumeBOT May 20, 2020, 2:37 PM

#

If you have encountered an issue with the account unlinking feature, @silent tide, please ask in #708032127458869340.

signal flax May 20, 2020, 2:38 PM

#

LMFAO pingers

vale holly May 20, 2020, 2:40 PM

#

Hacker!!

📎 video0.mp4

#

📎 image0.png

signal flax May 20, 2020, 2:44 PM

#

#cheater-reports

somber solstice May 20, 2020, 2:45 PM

#

@silent tide Please take a look at the pinned messages.

silent tide May 20, 2020, 2:46 PM

#

Ohshi- okay sorry boss 🥺

somber solstice May 20, 2020, 2:47 PM

#

Believe me, I understand the frustration, there's just literally nothing I can do about it, not being part of Tencent Games.

hushed pilot May 20, 2020, 2:48 PM

#

Hello, is there any admin here that can help me?

storm flumeBOT May 20, 2020, 2:48 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @hushed pilot. Remember to read through #faq before asking questions in the support channels.

silent tide May 20, 2020, 2:48 PM

#

Believe me, I understand the frustration, there's just literally nothing I can do about it, not being part of Tencent Games.
@somber solstice thats sad. Really hope tencent fixes it soon tho

upper sedge May 20, 2020, 2:48 PM

#

why cant I college rating protection card

#

collect*

night cloak May 20, 2020, 2:49 PM

#

need help

storm flumeBOT May 20, 2020, 2:49 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

polar marshBOT May 20, 2020, 2:50 PM

#

@marsh bridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hushed pilot May 20, 2020, 2:51 PM

#

I created a request but there was still no return

storm flumeBOT May 20, 2020, 2:52 PM

#

A request for what?

regal ruin May 20, 2020, 2:56 PM

#

sa

abstract nexus May 20, 2020, 3:06 PM

#

In first photo i survived for 25min and got +5 with 1 kill and 193 damage but in second i survived for 21min and got + 8 with 0 kill and 0 damage.....

📎 Screenshot_2020-05-20-20-26-47-612_com.tencent.ig.png 📎 Screenshot_2020-05-20-20-26-52-274_com.tencent.ig.png

spring zephyr May 20, 2020, 3:10 PM

#

@abstract nexus So what's the problem?

limber glacier May 20, 2020, 3:10 PM

#

My Pubg is not opening..plz help

abstract nexus May 20, 2020, 3:12 PM

#

@spring zephyr my problem is that is there any bug when doing plus or doing wrong calculations

spring zephyr May 20, 2020, 3:12 PM

#

@abstract nexus No?

limber glacier May 20, 2020, 3:15 PM

#

Aree Please helpp

hybrid valve May 20, 2020, 3:16 PM

#

Help plz

#

I didn't got mail regarding pmis but my friends got

spring zephyr May 20, 2020, 3:17 PM

#

@hybrid valve
Join the Indian PUBGM discord server from the #613267301243944960 .
And ask questions about PMIS in the PMIS-support channel in that server.

hybrid valve May 20, 2020, 3:18 PM

#

Thank you

limber glacier May 20, 2020, 3:18 PM

#

Bro Pubg is not opening yrrr

#

what to do????

sage turret May 20, 2020, 3:18 PM

#

@somber solstice hello, Please review these videos sent yesterday, or insufficient evidence? ID : 5127332258 ID : 5312543328

limber glacier May 20, 2020, 3:19 PM

#

@spring zephyr Please Help me

spring zephyr May 20, 2020, 3:20 PM

#

@limber glacier Can you tell me like what's happening?

limber glacier May 20, 2020, 3:20 PM

#

Pubg is fixed at loading screen, and it coming written as Checking for updates and it is buffering, buffering not opening...

#

@spring zephyr

spring zephyr May 20, 2020, 3:23 PM

#

@limber glacier Try repairing your game.

limber glacier May 20, 2020, 3:24 PM

#

@spring zephyr Even when I Tap Repair button or Help one it is not opening

storm willow May 20, 2020, 3:26 PM

#

@limber glacier do you have stable internet connection ?

#

mobile data or wifi ?

limber glacier May 20, 2020, 3:26 PM

#

@storm willow Yep Bro in YoUtube Stream is All fine

#

Wifi

#

Videos and all are fine

#

📎 Screenshot_20200520-205654_PUBG_MOBILE.jpg

#

See 😵

storm willow May 20, 2020, 3:27 PM

#

@limber glacier try using Mobile data

limber glacier May 20, 2020, 3:29 PM

#

Ive tried but useless

polar marshBOT May 20, 2020, 3:30 PM

#

@sharp citrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow May 20, 2020, 3:30 PM

#

Not working on mobile data too? @limber glacier

limber glacier May 20, 2020, 3:30 PM

#

Yes

storm willow May 20, 2020, 3:31 PM

#

If repair doesn’t help, you may need to reinstall..

maiden nymph May 20, 2020, 3:31 PM

#

📎 Screenshot_2020-05-20-20-57-33-020_com.tencent.ig.jpg

#

I have turned on the green damge effect but it is still showing red

#

How do i fix it?? 👀

serene quartz May 20, 2020, 3:33 PM

#

@sand path I saw you help someone with the player #1 thing earlier.. could you answer a question of mine?

storm willow May 20, 2020, 3:33 PM

#

@serene quartz what’s the doubt ?

maiden nymph May 20, 2020, 3:34 PM

#

Someone help me out please

polar marshBOT May 20, 2020, 3:34 PM

#

@tropic ravine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT May 20, 2020, 3:35 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @maiden nymph. Remember to read through #faq before asking questions in the support channels.

serene quartz May 20, 2020, 3:35 PM

#

@storm willow was wondering if I'm able to change my group

hybrid valve May 20, 2020, 3:35 PM

#

@spring zephyr bro they are not replying

storm willow May 20, 2020, 3:36 PM

#

@serene quartz already answered you regarding the same.. you are assigned based on your response to the questionnaire, that you filled.

#

@hybrid valve did you ask anything here ?

#

@serene quartz try asking @night cloak

serene quartz May 20, 2020, 3:42 PM

#

ping me when you're online, hope.. pretty sure you'll see this

hybrid valve May 20, 2020, 3:42 PM

#

@storm willow not here on india server

near cipher May 20, 2020, 3:55 PM

#

@limber glacier Even I am also facing same issue..

unborn steppe May 20, 2020, 3:59 PM

#

Why I can’t see who’s spectating me

📎 image0.png

upper sedge May 20, 2020, 3:59 PM

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@unborn steppe I believe it's a part of new update not a glitch

unborn steppe May 20, 2020, 4:00 PM

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Ooh Okk

night cloak May 20, 2020, 4:03 PM

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#questions

limber glacier May 20, 2020, 4:04 PM

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How much does it take to download resources after clear data of pubg?

night cloak May 20, 2020, 4:04 PM

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#708032127458869340

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20 min

kind horizon May 20, 2020, 4:10 PM

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hi dose anyone here speak arbic

spring zephyr May 20, 2020, 4:11 PM

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@kind horizon You can join the PUBGM MENA server from the #613267301243944960 .

covert dragon May 20, 2020, 4:12 PM

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Good evening , i need someone to help me please

spring zephyr May 20, 2020, 4:12 PM

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@covert dragon Please state the problem.

covert dragon May 20, 2020, 4:13 PM

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My account on pubg was connected with twitter , someone hacked my Twitter account and changed all information, now he is playing in my account

storm flumeBOT May 20, 2020, 4:13 PM

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Please refer to subpoint 2.8 in #faq for further information, @covert dragon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

covert dragon May 20, 2020, 4:13 PM

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I need to return my account back please as soon as possible

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@spring zephyr can u help me?

spring zephyr May 20, 2020, 4:15 PM

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@covert dragon Read what @storm flume (bot)said.

covert dragon May 20, 2020, 4:16 PM

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I already sent e-mail but nobody answer me.

rustic carbon May 20, 2020, 4:16 PM

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U will get back after 90 days

covert dragon May 20, 2020, 4:16 PM

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That’s too much

acoustic vault May 20, 2020, 4:18 PM

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Pls somebody tell me....Can we play the ingame qualifiers in any map or just Erangel?!

spring zephyr May 20, 2020, 4:18 PM

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@acoustic vault Any map.
And you are talking about PMIS right?

upper fjord May 20, 2020, 4:19 PM

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Hi

acoustic vault May 20, 2020, 4:20 PM

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Yes

vocal narwhal May 20, 2020, 4:20 PM

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I can’t change my profile pic with Twitter

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Help!

sage turret May 20, 2020, 4:21 PM

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In video evidence, the trick is obvious. But the player was not banned. I think there is a problem with pubg mobile administrators.

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If we're wasting our time in vain, let's not play the game

vocal narwhal May 20, 2020, 4:22 PM

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Someone help

storm willow May 20, 2020, 4:23 PM

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@vocal narwhal it takes sometime to update, try Logout and re login From game and browser

sage turret May 20, 2020, 4:24 PM

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Cheating will not give up unless you block players. The game will soon lose popularity due to cheating

storm willow May 20, 2020, 4:25 PM

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@sage turret you can always report them via ingame.

polar marshBOT May 20, 2020, 4:25 PM

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@vocal narwhal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sage turret May 20, 2020, 4:26 PM

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@storm willow Here we report by video, not by banned players. But for some reason the player is not banned. Magic bullet used proven in the video

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Error 403 porblem

storm willow May 20, 2020, 4:27 PM

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what’s the mark on video evidence?

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@sage turret share that info to @sand path

sage turret May 20, 2020, 4:28 PM

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The player using Magic was given the first green, but Error 403 made red 2 days later

plucky sorrel May 20, 2020, 4:28 PM

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Well that's a new issue on Emulator faced by some of my friends during tourney Customs

📎 1-1.png

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They were having the latest update!

sage turret May 20, 2020, 4:29 PM

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@storm willow Who is the most authoritative admin?

polar marshBOT May 20, 2020, 4:30 PM

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@warm onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bronze prawn May 20, 2020, 4:31 PM

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@blazing saddle

storm willow May 20, 2020, 4:31 PM

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@sage turret every one

plucky sorrel May 20, 2020, 4:32 PM

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@storm willow can you please have a look at mine posted above ↑

polar marshBOT May 20, 2020, 4:33 PM

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@sage turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT May 20, 2020, 4:34 PM

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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @plucky sorrel.

sand path May 20, 2020, 4:34 PM

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@sage turret

Though the video seems suspicious.

His ingame data was found clean.

plucky sorrel May 20, 2020, 4:34 PM

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Oo ok

timber zenith May 20, 2020, 4:36 PM

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📎 image0.png

plucky sorrel May 20, 2020, 4:36 PM

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But how'll it help , i took the role!

timber zenith May 20, 2020, 4:36 PM

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in-game tip back withdraws how to fix this constantly?

neon turtle May 20, 2020, 4:37 PM

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My friend's username doesnt appear when I want to invite him to play the bonus challenge

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How can I invite him

storm flumeBOT May 20, 2020, 4:41 PM

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You can contact the customer service via the game settings, @timber zenith. Refer to subpoint 5.3 in #faq for further instructions.

sage turret May 20, 2020, 4:43 PM

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@sand path So be it. Turkey will send notifications to cheat. I will send it in the game.

limber glacier May 20, 2020, 4:45 PM

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@storm willow as you said i have deleted the game and re installed it but still its not opening plz freakin help

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I have wasted 5 hrs not playing

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I have to push

polar marshBOT May 20, 2020, 4:49 PM

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@sharp citrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tepid rock May 20, 2020, 5:10 PM

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I'm so confused I cant find any scopes only holo and red dot

elfin canopy May 20, 2020, 5:20 PM

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@tepid rock ---> #old

subtle pumice May 20, 2020, 5:31 PM

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@trim briar use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its

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is not safe

lime juniper May 20, 2020, 5:34 PM

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If you have encountered an issue with the account unlinking feature, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

lime juniper May 20, 2020, 5:34 PM

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lime juniper If you have encountered an issue with the account unlinking feature, contact the...

umbral orbit May 20, 2020, 5:35 PM

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Hey is that me or anyone else also had their game crashing maximum times you start a new classic match?

kind mountain May 20, 2020, 5:35 PM

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Hello, just wanted to know if the Player 1 recruitment invites are out?

lime juniper May 20, 2020, 5:35 PM

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Yes.

kind mountain May 20, 2020, 5:36 PM

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Oh. Thank you

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Will they be sent to the given email, right?

lime juniper May 20, 2020, 5:36 PM

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If one is selected, then yes.

shut mason May 20, 2020, 5:36 PM

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Hii

kind mountain May 20, 2020, 5:37 PM

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Well, that sucks for me. I wasnt selected I guess. I will try again next time. Thank you

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Also, are the admins who review the applications looking for a specific demographic or a select target audience?

subtle pumice May 20, 2020, 5:39 PM

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@subtle pumice my Friend can't believe please source link 🙏🙏
@trim briar i cant send links , so you can see it in #faq

kind mountain May 20, 2020, 5:41 PM

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I think Error went offline. Please do tag me if you reply

wary merlin May 20, 2020, 5:46 PM

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5503085227

sage turret May 20, 2020, 5:47 PM

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@night cloak 👍🏻

wary merlin May 20, 2020, 5:48 PM

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@sand path

sand path May 20, 2020, 5:49 PM

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📎 Screenshot_20200520-231918_Discord.jpg

cerulean fractal May 20, 2020, 5:52 PM

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Or either he's trynna avoid like you know report for cheating then after that he stop cheating to avoid it lol

night cloak May 20, 2020, 5:53 PM

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Hey there's an issue for my friend and some other people to she sends popularity and it won't appear in our top 20

📎 Screenshot_2020-05-20-17-25-51-272_com.tencent.ig.jpg 📎 IMG_20200520_172619.jpg

pallid karma May 20, 2020, 5:53 PM

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can i disable the facebook ?

night cloak May 20, 2020, 5:53 PM

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She was my #2 she sent me a car and then she went all the way down to #4

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She had way more than 2.2k

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Almost 30k and now it disappeared

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my account got temporary ban for no reason and i play in ipad

ebon maple May 20, 2020, 5:55 PM

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@lime juniper why customers service replies account is recovered successfully however its not recovered!
They make us come again to the queue!

cerulean fractal May 20, 2020, 5:58 PM

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@night cloak screenshot?

polar marshBOT May 20, 2020, 5:59 PM

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@cerulean fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frosty sedge May 20, 2020, 5:59 PM

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Can anyone help me

night cloak May 20, 2020, 6:00 PM

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@cerulean fractal

📎 IMG-20200520-WA0018.jpeg

crisp garden May 20, 2020, 6:01 PM

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It's not ban check pinned message of this channel (message by mazino)

polar marshBOT May 20, 2020, 6:02 PM

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@cerulean fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frosty sedge May 20, 2020, 6:02 PM

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Anyone help me

night cloak May 20, 2020, 6:02 PM

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@crisp garden thats actually helpful but does that also applies for ios ?

frosty sedge May 20, 2020, 6:02 PM

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How to unlink account from pubg account

storm flumeBOT May 20, 2020, 6:02 PM

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If you have encountered an issue with the account unlinking feature, @frosty sedge, please ask in #708032127458869340.

slate wraith May 20, 2020, 6:03 PM

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Hello i lost my account by unlink please help me

storm flumeBOT May 20, 2020, 6:03 PM

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If you have encountered an issue with the account unlinking feature, @slate wraith, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #pubgm-news.

red dome May 20, 2020, 6:03 PM

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Hello

crisp garden May 20, 2020, 6:03 PM

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@night cloak you can try it

red dome May 20, 2020, 6:03 PM

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I pay 25$ for 1800uc and i got just 200 UC !

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I need support

frosty sedge May 20, 2020, 6:04 PM

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How to unlink account from pubg account

storm flumeBOT May 20, 2020, 6:04 PM

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If you have encountered an issue with the account unlinking feature, @frosty sedge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #pubgm-news.

red dome May 20, 2020, 6:04 PM

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Payment

night cloak May 20, 2020, 6:04 PM

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How to unlink account from pubg account

storm flumeBOT May 20, 2020, 6:04 PM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #pubgm-news.

crisp garden May 20, 2020, 6:04 PM

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@frosty sedge not possible atm

red dome May 20, 2020, 6:04 PM

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I need support

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Hello

storm willow May 20, 2020, 6:04 PM

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@red dome did you purchase via https://www.pubgmobile.com/pay/ or AppStore ?

night cloak May 20, 2020, 6:04 PM

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Thanks

slate wraith May 20, 2020, 6:05 PM

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@crisp garden i lost my account by unliking

storm flumeBOT May 20, 2020, 6:05 PM

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If you have encountered an issue with the account unlinking feature, @slate wraith, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #pubgm-news.

crisp garden May 20, 2020, 6:05 PM

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@slate wraith follow machete ^

red dome May 20, 2020, 6:05 PM

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From app store

storm willow May 20, 2020, 6:06 PM

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Please contact ingame customer support @red dome

red dome May 20, 2020, 6:06 PM

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I already contact them but there is no answer

storm willow May 20, 2020, 6:07 PM

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Wait for their response.

red dome May 20, 2020, 6:07 PM

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I had tow weeks tring to reach a person to talk with but there is just the robot and auto answer