questions

[wary jolt]

@woven atlas
how i can contact Vietnamense Customer support

[native quiver]

I want to recover my acc cuz I accidentally unlink my acc here's my I'd 5194696731

[woven atlas]

@wary jolt ur ingame settings customer care

@native quiver accidental unlink fill form #news

[polar marsh]

@hollow meadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jovial ermine]

When will update come on korea! 🤣🤣

[smoky spade]

@woven atlas pls help me pls how can i get back my acc i have paid over $30.000 😞

[night cloak]

Samsung galaxy store update not coming help

[woven atlas]

@smoky spade If u have accidently unlinked ur account pls fill form #news

@night cloak wait for play store update

[night cloak]

What is that like button above each player ????

[remote umbra]

My Facebook ID Got Disabled
couple of months ago ,
my id is connected with Gmail only ,
I cant Play In Ios :))
Can you tell where i can get help
im South Asian competitive Player from Bangladesh 🇧🇩
i played PMCO .
But we Dont Have Administers in Our country Whome are connected with PUBG OFFICIALS @

[drifting flame]

Guys any one interested let's play

[storm flume]

Use #activities to find other PUBG MOBILE players, @drifting flame.

[unborn widget]

Is anyone facing same problem that I am facing. I played just 1 match in miramar and the game crash like for 10 to 15 times. It dosent happen with me when I played other maps
In miramar map I am not able to play even for a sec

[bright forge]

no update yet

[chilly hinge]

If you have unlinked a social media account and no longer can access your game account due to a confusion with the unlinking confirmation, please submit this form to help us further look into your situation.

*مطلوب

[polar marsh]

@wheat dove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mental hornet]

@woven atlas oookay, well everyone here in my house (my other brothers) has updated theirs but mine and my other brother still hasn't shown. I'm freaking out. 🤦‍♀️

[steel pond]

I believe I asked this before but what will happen to my request I submitted to customer support which was looked and answered and I was assured they would remove hackers email (twitter) is that still going to happen ?

[serene axle]

Isn't the update live now? I didn't get it

[vague narwhal]

will i get the update by today?

[woven atlas]

@mental hornet dont worry. Either share the update from ur brothers or just wait a little bit more

[dreamy canopy]

Stuck here after updating

[wicked cedar]

Hello !
my pubgm account has hacked by someone and he linked his gmail account please help me to secure my account

[woven atlas]

@vague narwhal u will get it today

[cyan nacelle]

‎ i need help i lost my account ID :5247966111

[woven atlas]

@dreamy canopy would recommend u to update from play store or try to connect to wifi

@cyan nacelle refer #news

[polar marsh]

@modest cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hushed ravine]

Pubg kr still doesnt have update

[night cloak]

@hushed ravine we dont provide support for the KR version

[gilded nova]

Why my pubg dosent get updated yet

[turbid moth]

Update now

[opal tapir]

hello, i have a facebook account that has been disabled and i no longer have access to it, and i would like to remove it. i contacted in game support and i provide them with bills payments that proofs i am the owner of this account a month ago with no clear replay until now.please i want a personal contact with one of your support staff to solve this issue

[night cloak]

@gilded nova it may take some time to roll out the update for everyone

[storm flume]

Please refer to this channel's pinned messages for further information, @opal tapir:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[dusty tree]

What do I do if my textures aren't rendering even after installing them

[smoky spade]

when will u answer us ? @woven atlas 😞💔

[night cloak]

@night cloak many of my friends have got the update but why it is not showing on my phone?

[arctic barn]

marhabaan laqad taearad hasabi fi babaji 'iilaa aikhtiraq madha afeal kay aistarjaeah

[woven atlas]

@gilded nova wait for a while.

[storm flume]

Please do not use any other language aside from English in this channel, @arctic barn. Refer to #613267301243944960 for language channels.

[kindred storm]

I didn't get update yet

[woven atlas]

@night cloak you will get it soon just wait for a while

[elfin canopy]

It varies from device to device, @night cloak.

Please be patient, you will get it too.

[night cloak]

@kindred storm you will get it soon just wait for a while

[fiery blade]

@lime juniper please can you contact me in dm?

[stoic talon]

Hello , I have lost my Facebook account and I linked my game with facebook and game play games , I want to cancel Facebook please
Id 5210313100 .@night cloak

[hybrid valve]

I just updated my game from play store but still am not able to play stuck at this point so what should I do ? @night cloak

[random sleet]

I lost my account by unlinking!

My account is linked to facebook , please help me get it back.

Id: 512894263

[woven atlas]

@hybrid valve do you have wifi try to connect to wifi ?

[limpid jetty]

When will I get back my account؟

[woven atlas]

We will keep u updated soon@limpid jetty

[wicked cedar]

@elfin canopy @spring zephyr @night cloak@ItzHolmesCan anyone tell me when the unlinking bug will fix please tell me so that i will get ready to unlink hackers gmail
my account has hacked by someone he linked his gmail so i need to recover my account please help me

[mild crow]

I lost my account due to the unlink feature 5184501487

[storm flume]

Please refer to this channel's pinned messages for further information, @mild crow:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[bright forge]

hello

[chilly hinge]

Hello, I canceled my Gmail account and lost access to my game account, and the amount in the game

[polar marsh]

@shrewd patio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@woven atlas

I already had linked my 2 Accounts in PUBG.
I linked 1 Account in Facebook and Another Account in IOS.
But recently I Bought a new android Phone.
And So,In android there is No App store,

So,I decided to unlink my IOS Account and Linked it with Twitter!

My question is

Will I be able To unlink my previous IOS Account Which I have no longer access and Link another account like Twitter in this New unlink features??

[tepid rock]

Prob because you were hacking g

[vernal vector]

@polar marsh
I didn't get the update.

[woven atlas]

@vernal vector wait for a while u will get it within today

[cosmic cape]

My brother got the update but not me still

[grim surge]

Hello 👋 . I need a admin who speaks Arabic.

[opaque bear]

@Rock47 plz help

[night cloak]

@woven atlas When I enter the game on the loading screen it shows to enable the storage access and Restart the game.

I have already Enabled the permission. But it still says. I even switched off and and switched on and even cleared cache what do I do?

[lyric minnow]

Hello I lost my account by unlinking!

It was link with Twitter please help me get it back.
Id: 5166143120

[storm flume]

Please refer to this channel's pinned messages for further information, @lyric minnow:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[calm citrus]

@night cloak Hello,

Sis Today at 10:35 AM I tried to cancel the link on Facebook, but the Game Center link was canceled. I do not own Facebook, how can I restore the Game Center link again !!

ID: 5121413447

[frail gulch]

Read the #news

[cosmic gazelle]

I got update on my iPhone but not on Android yet

[elfin bobcat]

It shows me update pubg mobile but when j click on it the update button isn't there and open button is there

[mint scroll]

I lost my account it was linked to facebook i was trying to connect it to twitter now i cant log in on my account

Id 5213630777

[amber cedar]

Yes same problem@elfin bobcat

[night cloak]

@mint scroll #news

[fringe sequoia]

@woven atlas pls check dm

[lucid vigil]

I didnt get the update pls help

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @wicked cedar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hidden echo]

@woven atlas helllllpppp

[night cloak]

@lucid vigil it may take some time to roll out

@night cloakhey can u help me please

[arctic barn]

hasabi fi babaji tahkur madha afeal kay aistaeidah

[night cloak]

@night cloak about

@arctic barn English please

[spring zephyr]

@night cloak Now they can't write for 10mins
OOF the Slowmo is too much

[torpid raft]

Didn't get the update yet, device is One Plus 7.

[wicked cedar]

@storm flume i didnt have permission to ask their please give me permission

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak
If i login via the game center to remove the access atm will my account gets banned or will go??

[chilly hinge]

@night cloak ok

[night cloak]

@wicked cedar permission about

[glad lynx]

When will I get the update its 2:33 already @spring zephyr

[gentle verge]

I am not able to press ok button it's STRUCK AT this point I already tried to reinstall but still it's showing this what can I do now

[night cloak]

@night cloak you need to login via the game center to remove the access atm

@glad lynx please wait for it to roll out for you

[steel pond]

atm👀 will that change in the future ?

[lyric minnow]

@night cloakHello I lost my account by unlinking!

It was link with Twitter please help me get it back.
Id: 5166143120

[storm flume]

Please refer to this channel's pinned messages for further information, @lyric minnow:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

Whats mean numeric player identification about unlink account form?what should I write it?

[unborn edge]

how long should I wait for account recovery (unlink issue)? i filled the form 2 hours ago

[night cloak]

User ID@night cloak

[plush python]

Hi brother I want to help you my account in Pubg canceled the Twitter link and I want I want to review the link in order to return my account I have spent a lot of money on it I want to help you

[night cloak]

Hello, I canceled linking my Twitter account by mistake, and I also link to Facebook, but Facebook is disabled, how can I access my account?

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak @plush python:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

When I enter the game on the loading screen it shows to enable the storage access and Restart the game.

I have already Enabled the permission. But it still says. I even switched off and and switched on and even cleared cache what do I do? @night cloak

After this form will we get our accounts back?

[mild crow]

I lost my account due to the unlink feature 5184501487 #Android

[native quiver]

Help me

[mossy shore]

no response from server.. I Has been week now and my game not working on wifi anymore..!!

[elfin bobcat]

See this please

[rapid rain]

@mild crow Check the pinned messages here

[night cloak]

I want to recover my acc

[tame belfry]

We cant play cuz of this stupid ppl come with car in front of us , u must make a report button to kick this players out

[stiff mesa]

Still didn't receive update... But all my other friends got update
Asia server India

[wooden hemlock]

Why I can only unlink Facebook?

[violet temple]

Anyone has any idea how to fix the terrible UI in the new social mode? My shooting button is covered by these morbidly obese menues

[hexed mural]

My ID - 5365668459 I need support

[night cloak]

guys

[wicked cedar]

@Rock47 to ask my question in #faq please tell me how to message their
im new here
I want to know when will u fix unlinking bug issue

[night cloak]

How link after unlinking any account anyone ?

[river crane]

Check pins

[elfin iris]

I haven't updated game already but some people lose there acc I don't want to what should I do. Do I just link with Facebook

[vivid imp]

الغيت ارتباط تويتر بالغلط ابي استعيد حسابي في ببجي 5202610209

[lunar heron]

@woven atlas the asset in #news says from 05.07 (cartoon ranger)

[royal summit]

I have unlinked my account please help

[vagrant dew]

How link after unlinking any account anyone ?
@night cloak bro my account also disappeared coz i unlinked and i tried to link but its appearing new account 😂🤣

[night cloak]

I updated my game and opened my game and go to redeem section and checking out new items in the redeem section i found a set named snow blush set i tap on it and there i found two option one silver fragment and one is new currency ag i click on ag and tap on purchase button i think it will be tell me to buy ag cause i am having 0 ag but it cut my uc i am having 608 uc for next royale pass and it cut 405 uc but when i am taped on purchase button it didn't show any uc that will be cut for this outfit now i am having 158 uc only on my account please help me to get back 😭 my uc @night cloak

[lyric minnow]

I have unlinked my account please help ):

[night cloak]

I did not received the update yer

[spring zephyr]

@lyric minnow Refer to Pinned messages.

@night cloak Please be calm. The Update is rolling out. It can take some time.
Keep Refreshing Your PlayStore/AppStore at an interval of 30mins.
And do not update from anywhere else.

[wanton quail]

@sand path @woven atlas how to unlink with Facebook but pubg show me unlink with Game Centre I want to unlink with Facebook because my Facebook Account was suspend please help @spring zephyr

[proper ermine]

Nice

[sand path]

I see @proper ermine

[silent ruin]

Man this update is toxic how do I report these people

[stuck harbor]

I didn't get update

[worn sluice]

Hi, can i speak with someone from pubgmobilesupport

[bright forge]

i did not see the update

[calm citrus]

@sand path Hello,

Sis Today at 10:35 AM I tried to cancel the link on Facebook, but the Game Center link was canceled. I do not own Facebook, how can I restore the Game Center link again !!

ID: 5121413447

[final umbra]

@sand path How long to restore ?🙃

[stiff mesa]

Still didn't receive update... But all my other friends got update
Asia server India

[storm flume]

Please refer to this channel's pinned messages for further information, @calm citrus:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[sand path]

@final umbra wait for further instructions, I have no idea.

[night cloak]

Hello , i was trying to change my account from facebook to Twitter but it got deleted , and when i tried to log in as a Facebook account it becomes a new one and it started from zero ,i can't open game center and my old account’s level is 73 and the id is 579706622 , so what should i do? Help me please and i am pmco player

[steel pond]

Hello , I was able to unlink the hackers twitter from my account. Is there anyway they ever get access again ? It’s just so surreal I can’t believe it

[uncut salmon]

If You didn't got update in PUBGM

Follow These Steps:

Go to settings and click on apps.
Then Disable Google Play Store and Also clear data+cache
Search for Google Play Services and clear Data Twice.
Now Enable The google play store again and clear cache
Now open Google Play Store

Thanks

[inland plaza]

I cant find the bulehole mode

[grim surge]

@last birch Hello I lost my account by unlinking!

It was link with Twitter and Facebook please help me get it back.
Id: 5213724168

[topaz depot]

@lime juniper the players you suspended their tier isn’t reset yet..and they are still on rankings

[night cloak]

@grim surge have an eye on #news

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

Please refer to this channel's pinned messages for further information, @grim surge:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[sand path]

@topaz depot you may dm me their UID

[broken apex]

Hello I have complained 2 days ago and the same problem happened again .. I have lost 200 usd after I bought UC from midasbuy.. also I have spoke and emailed the PUBG support team but they replied (don’t buy from unofficial website) like am talking to a robot .. while I bought the UC from midasbuy and iTunes .... and it appeared in my account and after opened 10 crates the game stoped and all the UC gone !!!! It happened twice with me and I have recorded a video about what happened ( I have a mythic account and I purchased so many items and that’s my first time I faced such a problem ) unfortunately the support team are not helping or taking this seriously now I lost trust because I know if I purchase another UC it will gone so please someone help me and take this technical issue seriously!!!!

[rough lance]

I'm on android and I havent received the update in Google play.. my gf is on ios and for the first time.since the game came iut.. she has the update hours before me.. she normally gets it after me.. is something wrong?

[sour gale]

I’m need answer
Why these player not banned and error said that they suspended
What happen

[gritty wharf]

‏Please I want to get my account back because of the Unlink this is my ID: 5239581423 @sand path

[sick sail]

Is now officially came for android update is available in play store @everyone

[storm flume]

Please refer to this channel's pinned messages for further information, @gritty wharf:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@sick sail yeah it is. If you haven't found that please be patient it will roll out to you soon

@night cloakI updated my game and opened my game and go to redeem section and checking out new items in the redeem section i found a set named snow blush set i tap on it and there i found two option one silver fragment and one is new currency ag i click on ag and tap on purchase button i think it will be tell me to buy ag cause i am having 0 ag but it cut my uc i am having 608 uc for next royale pass and it cut 405 uc but when i am taped on purchase button it didn't show any uc that will be cut for this outfit now i am having 158 uc only on my account please help me to get back 😭 my uc
Please help me

[polar marsh]

@maiden gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak no idea about that can you contact the CS

[stoic talon]

Hello , I have lost my Facebook account and I linked my game with facebook and game play games , I want to cancel Facebook please
Id 5210313100 .@Rock47

[jovial wolf]

Is the update still rolling out mods?
cause my teammate hasn't received the update yet
he is using IOS

[night cloak]

Yeah it's rolling out @jovial wolf

They'll get the update soon

[agile skiff]

i am getting error 269812712 while downloading excitement resource pack

[tall spear]

()Hello I lost my account by unlinking!

It was link with Twitter and Facebook please help me get it back.
Id: 5235932042

[rich drift]

Can y’all move cheer park to somewhere else

[vagrant dew]

Hello , i was trying to change my account from Twitter to Facebook but it got deleted , and when i tried to log in as a Twitter account it becomes a new one and it started from zero ,i can't open game center and my old account’s level is 70 and the id is 5143143708 , so what should i do? Help me please.

[storm flume]

Please refer to this channel's pinned messages for further information, @vagrant dew@tall spear:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[river sequoia]

Hello my Facebook disbla and i remove my only Twitter 5244389259 please i want get Twitter back and remove Facebook

[vagrant hollow]

I play the Korean Pubg in ios how I update?

[night cloak]

Fill the form in #news @river sequoia

@vagrant hollow we don't provide support for the kr version

[broken apex]

Hello I have complained 2 days ago and the same problem happened again .. I have lost 200 usd after I bought UC from midasbuy.. also I have spoke and emailed the PUBG support team but they replied (don’t buy from unofficial website) like am talking to a robot .. while I bought the UC from midasbuy and iTunes .... and it appeared in my account and after opened 10 crates the game stoped and all the UC gone !!!! It happened twice with me and I have recorded a video about what happened ( I have a mythic account and I purchased so many items and that’s my first time I faced such a problem ) unfortunately the support team are not helping or taking this seriously now I lost trust because I know if I purchase another UC it will gone so please someone help me and take this technical issue seriously!!!! @night cloak

[prime zenith]

This's a hack where can I upload the video?

[fleet birch]

Bruh how come have I not received the update yet?

[vapid lava]

I didnt got update

[merry arrow]

hello, i have unlinked my account from twitter and my facebook is disabled. this my iD 5250006458

[storm flume]

Hello, @prime zenith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[hazy phoenix]

I got the update 6 hours ago

[night cloak]

The update will roll out to you soon @vapid lava@fleet birch

Hello can someone help me. My game is broken. I cant login into my accoynt

@merry arrow fill the form in #news

[steel pond]

Hello , I was able to unlink the hackers twitter from my account. Is there anyway they ever get access again ? It’s just so surreal I can’t believe it
, can anyone answer my question?

[storm flume]

Please refer to this channel's pinned messages for further information, @steel pond:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[whole fog]

Hello I accidentally unlinked the wrong account and would like to relink the account

[wooden hemlock]

I want to unlink my twitter acc but I lost access to my twitter (forgotten) what can I do? I can verify that acc was mine.

[elfin canopy]

You've to wait for 30 days, @whole fog

[storm flume]

You can contact the customer service via the game settings, @broken apex. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

. Inalways logged in with game center (ios) and my old twitter account ( but since i deleted my twitter there was no way to login with my twitter so i could only log in with my game center) the new update said that i can login with a new social media account so i unlinked my game center. I thought i could login straight after that. but it instantly logged me out and cant log back in. Please help 😭

[raven flare]

I have an account from season two and the account is linked to Gmail and Twitter and my Twitter account has been compromised. What is the solution?
I have all the data you need to know Please help me
My id...5160135889

[maiden garnet]

i am so confused my account is connect with twitter and facebook
and today i unlinked twiiter then i connected with google play
did i was wrong or not?

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[pearl remnant]

I unlinked my facebook from my pubg account and now i can't login with my google play account ! Any help?
My id 5241549198

[unborn edge]

@sand path @woven atlas how to unlink with Facebook but pubg show me unlink with Game Centre I want to unlink with Facebook because my Facebook Account was suspend please help @spring zephyr
@RazorXBolte#0351 im really agree with that man, i have same problem, so i unlinked my game center, i filled the form and still waiting for reply :3

[night cloak]

Hello Sir , My FB Was Disabled 1 Year Ago Buy a FB Hacker and I Am Using my PUBG Account With Google Play Game Since 1 Year But Now I wanted To Unlink My Disabled FB Can You Please Help me

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[stoic talon]

@night cloak Hello , I have lost my Facebook account and I linked my game with facebook and game play games , I want to unlink Facebook please
Id 5210313100 .

[craggy zenith]

Which is being removed here? I logged in with my Facebook account. This is not what I want to remove. I want to remove the other account. Do I need to login with the account I want to remove?

[night cloak]

Login with the other to remove that account@craggy zenith

[storm flume]

Please refer to this channel's pinned messages for further information, @stoic talon:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[fathom musk]

how do i get emulator support?

[strange comet]

Is this normal? Because in beta version it was not like that

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @fathom musk.

[agile skiff]

resource pack download error .. 269812712

[glad lynx]

What should I do now

[night cloak]

Contact the fb and regain the access@night cloak

[woven atlas]

@strange comet its normal

@glad lynx from where did u download

[bronze scarab]

Hello, I have unlinked from my Facebook account but have unlinked my Twitter account and want to restore my account, thanks.

[dusty stratus]

When will update come in my phone svmsung galaxy J7

[elfin canopy]

@wooden shore have you updated?

[night cloak]

encountered a new cheater with aimbot and makes your screen glitch, all 4 players in my team noticed this too, TDM match

[elfin canopy]

It will come soon. Be patient! @dusty stratus

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Hello Sir , My FB Was Disabled 1 Year Ago By a FB Hacker and Hacker Have The Access of Disabled FB and I Am Using my PUBG Account With Google Play Game Since 1 Year But Now I wanted To Unlink My Disabled FB Can You Please Help me @night cloak Plz Help me

[young storm]

My PUBG Mobile account is Brazil Region but I can't buy from Midasbuy brazil region it says change region, how to fix?

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[maiden garnet]

i am so confused my account is connect with twitter and facebook
and today i unlinked twiiter then i connected with google play
did i was wrong or not? please someone answering ME

[gentle verge]

What is this I can't update this someone please tell me what is this I am struck at this point

[pearl remnant]

@night cloak can you help me to know my google account ,just the email?

[night cloak]

@night cloak follow the bot message and avoid repeating the questions

@night cloak i contacted with cs but no response

[amber cedar]

@gentle verge connect to wifi then it will download

[cosmic cape]

Oh

[remote ocean]

I unlinked my Twitter from my pubg account and now i can't login with my Facebook account ! Any help?
My id 529007984

[storm flume]

Please refer to this channel's pinned messages for further information, @remote ocean:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[elfin canopy]

Can you login properly to your PUBGM via Google Play and Facebook after unlinking? @maiden garnet

[craggy zenith]

@night cloak thanks this was very good

[night cloak]

@pearl remnant you could view your email under settings>account

@night cloak I don't have much information about the new currency atm

@gentle verge from where did you download/update the game

[turbid moth]

What is this download complete, what is downloading again. 😠😠😠

[fathom musk]

cant react to it @storm flume

[night cloak]

@fathom musk restart the discord app

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @wicked cedar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@night cloak my account on facebook got hacked so how can i regain it again? actually thats the reason why i want to unlink facebook from my account since i cant login from there

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@turbid moth didn't get what you were trying to say

[bronze scarab]

@Rock47 Hello, I have unlinked from my Facebook account, but unlinked my Twitter account and want to restore my game account, please,

[storm flume]

Please refer to this channel's pinned messages for further information, @bronze scarab:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[wicked cedar]

one hacked my pubgm n he linked his gmail account now he is calling me and he is saying that he will hack my fb also please tell me how to unlink please forward my problem to the officials please brothers and sisters

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @wicked cedar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[lyric minnow]

I lost my account by linking , how long to get it back if i can , I have all the payment bills for UC

[hollow hemlock]

Hey I am not getting the update I have done everything on playstore force stop Clear data restart everything .what should I do?

[night cloak]

Update still didn't came.....

If you have unlinked a social media account and no longer can access your game account due to a confusion with the unlinking confirmation, @here, please submit this form to help us further look into your situation:

white_small_square https://bit.ly/3frYfaP

[elfin canopy]

@lyric minnow --> #news

[turbid anchor]

I can’t login to my account after the update and my ID # 5298880821

[merry arrow]

@night cloak i dont have access to my fb account it was disabled. I was trying to unlink it from pubg for this reason i cant get it back. i need to link the twitter account again to my pubg account. ID: 5250006458

[maiden garnet]

@elfin canopy YES and i play a few game 😁

[cosmic cape]

@night cloak can please inform me the precaution like I am downloading my update and don't want to lose my account it's only linked with facebook and please stop this 10min slowdown

[elfin canopy]

@maiden garnet If you can login via both methods then there's no issues, you are good to go.

Happy playing :)

[night cloak]

@night cloak we have to wait 1 month?

[elfin iris]

When I update if I login with Twitter would anything happen pls answer

[polar marsh]

@wide sleet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fathom musk]

there is no react option in #613267301243944960 Emulator is stuck at 98% cant open PUBGM

[elfin canopy]

Clear cache and restart Discord app again, @fathom musk

[snow cloud]

I unlink account and i lost all data of pubg

[lyric garnet]

@snow cloud Did u loose ur acc?

[storm flume]

Please refer to this channel's pinned messages for further information, @snow cloud:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[elfin canopy]

What's the issue? @wise current

[polar marsh]

@green relic:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pearl remnant]

I bought a new phone and google account was deleted and I was login in with Facebook, not the google play, so I can't remember my google account. I just want the email, not the account.

[untold wigeon]

Hello I need help please

[west tendon]

My account is unlinked mistakenly i cant acces again with account

[storm flume]

Please refer to this channel's pinned messages for further information, @west tendon:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[latent sparrow]

Hey ,
When i open the game its tell me that there is an update .but when i open play store i dont find it

[night cloak]

@latent sparrow wait for it to roll out in Play Store

[maiden garnet]

@elfin canopy THX so much 😉

[fluid holly]

@night cloak when we get andy character

[somber charm]

How to send a vidio to teport a hacker pls

[storm flume]

We currently do not have a specific release date for the upcoming update, @fluid holly. Once we do, we will publish further information in #news.

Hello, @somber charm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[dusty stratus]

For what time I have to wait

[polar marsh]

@fallen lintel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[inland plaza]

Where is the bulehole mode

[blazing marten]

How big is the update ??

[olive gorge]

I lost my account after update because some one removed my Facebook account please help

[night cloak]

Still no update 🤔 on my device my cousins got it even when we live in same area and have a same device

[crisp garden]

@blazing marten 1.74GB for me

[wild shuttle]

yes me too removed facebook account insted of twitter and cant login back please help!!

[polar marsh]

@wise current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

i always logged in with game center (ios) and my old twitter account ( but since i deleted my twitter there was no way to login with my twitter so i could only log in with my game center) the new update said that i can login with a new social media account so i unlinked my game center. I thought i could login straight after that. but it instantly logged me out and cant log back in. Please help 😭

[elfin canopy]

Around, 1.80 GB- android
2.21 GB- iOS
@blazing marten

[small shard]

i always logged in with game center (ios) and my old twitter account ( but since i deleted my twitter there was no way to login with my twitter so i could only log in with my game center) the new update said that i can login with a new social media account so i unlinked my game center. I thought i could login straight after that. but it instantly logged me out and cant log back in. Please help 😭
@night cloak same problem here 💔

[elfin canopy]

@small shard and @night cloak
Please read the pinned message and fill up the form.

[storm flume]

Please refer to this channel's pinned messages for further information, :

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[wintry marten]

Still not solved my problem

[restive horizon]

@night cloak for the new url for unlinked account , i dont remember my username of disabled facebook

[hushed grotto]

Hi someone can help me?

[storm willow]

@hushed grotto what’s the issue ?

[surreal basalt]

how im supposed to give you the other account username if i am not the one who even linked it

[night cloak]

i always logged in with game center (ios) and my old twitter account ( but since i deleted my twitter there was no way to login with my twitter so i could only log in with my game center) the new update said that i can login with a new social media account so i unlinked my game center. I thought i could login straight after that. but it instantly logged me out and cant log back in. Please help 😭

[tired fractal]

is the update out? i just woke up ^^
thank you :)

[storm willow]

@night cloak Please submit the new form: https://bit.ly/3frYfaP

[craggy blade]

@tired fractal For some regions

[storm willow]

@tired fractal yes its been slowly reaching everyone

[naive steppe]

My BP was used hut i didnt use it

[storm flume]

You can contact the customer service via the game settings, @naive steppe. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

How i can know when i created my pubg account?🤦🏻

[storm willow]

@night cloak check AppStore/ google play history

[feral crag]

i lost my account

[snow cloud]

I have submitted form when did i get my account back

[night cloak]

Why there is no update on galaxy note 8 ? Its not available .

[spring granite]

can someone help me please I clicked on unlink and I no longer have the main account now I have a lvl account 1 why?

[storm willow]

Please submit the new form: https://bit.ly/3frYfaP

@spring granite

@night cloak you will receive today

[upper sedge]

@night cloak I have note 8 too but I got the update

[fervent bough]

How can i get point crate in pubgm road rage

[shadow maple]

How ro recover my pubg id please anyone? Help

[storm willow]

@fervent bough that was from pick up mode in rage gear

[sleek pilot]

Bluehole is not really a great idea

[storm willow]

@shadow maple explain the issue

Feedbacks goes in #old @sleek pilot

[topaz tendon]

hello admins i can t changing graphics to smooth , graphics stay only balanced please fix this bug pls

[hushed grotto]

@Storm Breaker#3280 A friend added her boyfriend's Facebook account and now she can't enter hers

[storm willow]

@topaz tendon post in #old

[calm citrus]

@storm willow

When to recover his accounts

[wintry marten]

I have faced an 200 mb issue will I delete the game?

[storm willow]

@hushed grotto can you explain more ?

@calm citrus which one.

What’s the issue ?

[elfin iris]

İ enter from Twitter and nothing will happen right

[surreal basalt]

i ve filled the form, what im supposed to do now?

[night cloak]

Admin !!

[unborn edge]

supports, what is the "username" on a social media? i ansered a name in a game center and first and second name on facebook, is that right?

[versed inlet]

@storm willow can you help me to return my account?

[ionic lance]

There should be option to remove the login which is not accessible not the you’re able to access.

[obtuse forge]

Is it true that Vikendi doesn't have the Winchester with scope??

[random sierra]

@storm willow I unlinked my account from Twitter by mistake please help me I lost my account

[rotund grove]

احد يعرف كيف استعيد حسابي المبند

[night cloak]

Hey i contacted with cs but no response please give back my uc @sand path

[gentle moon]

@rotund grove

لو مبند ١٠ سنين ما ينفع

[rough condor]

Hai

[fervent bough]

@storm willow from which menu can i get this pickup mode i have restarted so many rounds still cannot get it please explain

[fluid ore]

The achievement “invite 50 players to cheer park” is it 50 different players or can we have the same person invite and leave and repeat??

[restive horizon]

i think is not useful method :\ how we can know the username for 2 years ago disabled account , and for google games can i type email insted of username ?

[hushed abyss]

can anyone help me reclaim an account I lost in 2013? or atleast free up the username for me? I'd pay hundreds of dollars 😰

[night cloak]

When I enter the game on the loading screen it shows to enable the storage access and Restart the game.

I have already Enabled the permission. But it still says. I even switched off and and switched on and even cleared cache .
Reinstalled the game but still it shows.

What should i do?

[storm willow]

@fervent bough playlab, that’s been taken down May be return in the future

[calm citrus]

Hello,

Sis Today at 10:35 AM I tried to cancel the link on Facebook, but the Game Center link was canceled. I do not own Facebook, how can I restore the Game Center link again !!

ID: 5121413447
@storm willow

[feral crag]

ياجماعه كنت رابط حسابي ف game center وسويت له إلغاء وطار الحساب كيف ارجعه؟

[storm willow]

@random sierra Please submit the new form: https://bit.ly/3frYfaP

[storm flume]

Please do not use any other language aside from English in this channel, @rotund grove. Refer to #613267301243944960 for language channels.

[versed inlet]

Can you help me? @spring void

[storm flume]

Please do not use any other language aside from English in this channel, @feral crag. Refer to #613267301243944960 for language channels.

We are unable to provide assistance if you do not ask a question or state a problem, @versed inlet. Remember to read through #faq before asking questions in the support channels.

[vernal elbow]

why does the game keeps crashig

[polar marsh]

@slate orchid:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@wintry marten did you try downloading on Wifi?

Or download from playstore

[maiden cosmos]

My account is miss please help i unliked and its gone

[night cloak]

I'm not able to put scope on canted sight

[storm willow]

@maiden cosmos Please submit the new form: https://bit.ly/3frYfaP

[gentle moon]

@night cloak it is another scope

[storm willow]

@night cloak you can’t equip scope on canted sight

[ember axle]

How to back my pubg account i am faceing unlinkd account issue need help*

[hushed grotto]

@storm willow Well, you see, my friend closed her account from pubg mobile and added her boyfriend's so that she could play, so now she won't let her into her account because she automatically logs in to her boyfriend's account, if she clears the cache of the app can you put it again?

[night cloak]

Is the CANTED SIGHT drop exclusive..? Cause I didn't find any in as many as 10 games I've played.

[untold wigeon]

My account is unlinked mistakenly i cant acces again with account please help me

[storm willow]

@hushed grotto as her to logout. Facebook from browser and clear cache and try again

@untold wigeon Please submit the new form: https://bit.ly/3frYfaP

[steady terrace]

Can I get back my two-year-old account now?

[storm willow]

@steady terrace what happened ?

[night cloak]

When I enter the game on the loading screen it shows to enable the storage access and Restart the game.

I have already Enabled the permission. But it still says. I even switched off and and switched on and even cleared cache .
Reinstalled the game but still it shows.

What should i do? @storm willow

[quasi kindle]

My account on Facebook was suspended and I don’t have access to the account now what should i do pls now i only have access to my Game Center and i want to delete my Facebook account to change it pls help me.
Referring to 2.8

[polar marsh]

@worthy holly:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[feral crag]

i submited the form when can i get my account back?

[fallen bough]

When vil I get update of KR pubg

[storm willow]

@feral crag wait patiently

[merry arrow]

this unuseful method , I dont know my disabled account , i dont know when i created my account,
i can provide the purchase UC history for the last 3 months
i dont know the name of my fb account and when first time of purchase. @storm willow

[storm willow]

@fallen bough ask KR support

[restive horizon]

@storm willow , in google gamse i type my email there is no username

[storm willow]

@merry arrow I don’t know.. those details are required by the officials to process, i cannot make any changes

[uneven stream]

My account has been deleted.

[storm willow]

Did you unlink ? @uneven stream

[balmy torrent]

I unlinked my account by mistake. Now cant restore it

[storm willow]

Please submit the form: https://bit.ly/3frYfaP

[polar marsh]

@low thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx briar]

how to get private cheer park card?

[wicked cedar]

Hello sir/medam im prabhakar from india my pubgm account was hacked by one guy he linked his gmail account with my game n he accessing it he is calling me and blackmailing me that he will ban my pubgm account by using some hacks please help me out of this if u ask u hackers number i will provied you please help me

[cerulean fractal]

Lmao

[storm willow]

@wicked cedar contact Customer support ingame

[surreal basalt]

ive sent a form, what now?????

[storm willow]

Wait for the team to process the requests

[uneven stream]

I answered if my account will come back.

[lavish idol]

really this cheater cant be reported or put its id number

[gentle moon]

@storm willow
Hey

What to do after the form is submitted? How to check the status?

[quasi kindle]

my account on FB was suspended and I don’t have access to the account now what should i do pls now i only have access to my Game Center and i want to delete my FB account from PUBG to change it pls help me.

[night cloak]

When I enter the game on the loading screen it shows to enable the storage access and Restart the game.

I have already Enabled the permission. But it still says. I even switched off and and switched on and even cleared cache .
Reinstalled the game but still it shows.

What should i do? @storm willow

[storm willow]

@quasi kindle contact ingame customer Support

@night cloak delete and re install

@night cloak do you have enough storage space ?

[velvet fox]

Issue with in game photo capture, attaching two photo one screenshot taken and other one in game photo capture. Result is awful. This is on iPad not sure about other devices.

[night cloak]

@velvet fox #old

[pure schooner]

is it possible to unlink your social media from pubg

[storm willow]

read #news @pure schooner

[agile hollow]

Why Korean version of Pubg mobile is different from Europe? I mean on korean version you have much easy events to get skins and also you have 1 more different coins which you get from even just loging in game or winning 1 match and which you can eachange on premium creates to get skins. why we dont have all this systems on europe app? 😦

[warm mauve]

How to unlink my Google account it only allows me to unlik my Facebook account?

[uncut idol]

Hi, the game has been updated, and then I went to cancel linking the disabled Facebook account. I was logged in from a Google account, then I press canceled. After that, the Google account and the Facebook account were disabled, and I can never log in now. I have been working on this account for two years and I spent the money on it. Please Help This is a fatal mistake from the game

[night cloak]

You need to login via Google play to unlink that account from pubgm@warm mauve

@uncut idol fill the form in #news

[shadow sapphire]

Hello Bugi Mobil: I want you to help me return my account from the Vietnamese version to the global version because I accidentally signed in to this account and please reply as soon as possible_ Account information:
In-game name: IōLōYōAōS
ID: 537189389
UC: 0
bp: 9,868
Thank you.

[wintry gyro]

@night cloak How long do I need to recover my account after completing the account recovery form you submitted ?

[quasi jackal]

I clicked on something where the update was inserted and it gave me an account from lv 1, please help me

[storm willow]

@wintry gyro we cannot give any estimated time.

@shadow sapphire contact ingame support

[glossy void]

HELP!!
I unlinked my Facebook from the game and linked it through Twitter but just after few minutes my Twitter id went crazy i can't login in from there. Problem is now that i can't open pubgm from my ios device

[storm willow]

@glossy void what do you mean by went crazy? Try after sometime

[untold wigeon]

I do submit the new form for the unlinked account how long do I need to recover my account ☹️💔

[storm willow]

@untold wigeon it will be processed soon.

[polar marsh]

@restive horizon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@restive horizon you can only unlink the account that you can login

[merry arrow]

@merry arrow I don’t know.. those details are required by the officials to process, i cannot make any changes
@storm willow
I have bought my account from g2g.com and i dont know these information what can i do?

[storm willow]

@merry arrow be aware that trading of account is against TOS. We cannot help you.

[night cloak]

@night cloak do you have enough storage space ?
@storm willow
Yes i do

[quasi kindle]

Guys my account on FB was suspended and I don’t have access to the account now what should i do pls now i only have access to my Game Center and i want to delete my FB account from PUBG to change it pls help me. + the customer service inside the game did not help me at all .. @storm willow

[rapid swan]

Its crashing on every damn sec

[storm willow]

@quasi kindle we cannot help.. only CS handles those issue try mailing to [e-mail]

@rapid swan try repairing the app

[keen trout]

Is there a browser link for 18.0 patch notes?

[storm willow]

@keen trout in #news

Posted few days before

[upper sedge]

my game is crashing can someone help?

[lean lotus]

Hello My game is listed with a Gmail account and a Facebook account Facebook is disabled You unlinked the unused account The Gmail account was unlinked I can no longer access my account

[feral crag]

I have answered some questions, but I am not sure whether the answer was correct or not, is there a problem with that?

[night cloak]

I lost my account please help,

[storm willow]

@lean lotus contact ingame CS

[polar marsh]

@fair lynx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gentle moon]

How to know the status of our request after sending the form ?

[glad lynx]

No update till now

[storm willow]

@night cloak I answered you already.. please use translator if you aren’t English speaker
https://discordapp.com/channels/393088095840370689/481197473403240451/707861094504595466

[turbid python]

I want to read patch notes regarding next update where I can find them?

[shadow sapphire]

@storm willow How can I send them <@ 393555990760652800> contact ingame support

[night cloak]

Check #news @turbid python

[storm flume]

You can contact the customer service via the game settings, @shadow sapphire. Refer to subpoint 5.3 in #faq for further instructions.

[upbeat peak]

Is 90fps supported in new update?

[vagrant onyx]

@turbid python

https://discordapp.com/channels/393088095840370689/481197473403240451/707355490945859624

[night cloak]

i need help.
Do i get a bann if i use VPN to change region country?

[dry swallow]

My account is deleted!!!

[night cloak]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.@night cloak

[glossy void]

I can't login by Twitter account cause it says " we found more than one account with that telephone number" i tried to login from the username but still it's not working and i guess i no longer have the access of my Twitter account.

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @glossy void. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[royal tide]

Hello My game is listed with a Gmail account and a Facebook account Facebook is disabled You unlinked the unused account The Gmail account was unlinked I can no longer access my account

[storm flume]

Please refer to this channel's pinned messages for further information, @dry swallow:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

Hi i mistake unlink my gmail can i recover

[elfin grove]

@night cloak when will guncraft be available?

[night cloak]

@elfin groveplease don't spam the message everywhere

[finite timber]

I want to know something plz

[slate eagle]

Hi, I unlink the Facebook link in the Pubg game by mistake, i want to help, thank you

[rare jolt]

I sent a form about my unlink to pubg
When get i my account back?

[night cloak]

@night cloak you can link it after 30days

[storm flume]

Please refer to this channel's pinned messages for further information, @slate eagle:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@finite timber yes

When I enter the game on the loading screen it shows to enable the storage access and Restart the game.

I have already Enabled the permission. But it still says. I even switched off and and switched on and even cleared cache .
Reinstalled the game but still it shows.

What should i do?
I have a lot of storage space too

[ember axle]

@night cloak i link after 30 days then i get my pubg account?????

[feral crag]

I have answered some questions, but I am not sure whether the answer was correct or not, is there a problem with that?do you have arabic dicord?

[night cloak]

@night cloak could you try reinstalling the game

[fair lynx]

I accidently unlinked my facebook account and now if have to access to my account please help me.

[night cloak]

@ember axle if you can't access to the game right now fille the form in #news

@fair lynx fill the form in #news

[fiery lava]

#questions Guys, I unlinked my FB from pubg account. It was linked to my game centre but now I cannot login through any of the platforms. What is the process now?

[hexed mural]

@night cloak you can link it after 30days
@night cloak forum has asked us to make new account and give its UID

[glad lynx]

Didn't get the update till now😡 😡 😡 pls help ASAP!!!!

[steady leaf]

"Can't update" showing on play store

[polar marsh]

@harsh dust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@hexed mural yeah you need to do that

@night cloak please help me to get my uc back 😭😭 please

@glad lynx it's not a bug or something. Wait for it to roll out

[craggy blade]

Stuck

[night cloak]

@night cloak please avoid repeating the issue. We can't help you with that contact the customer service

@craggy blade restart the game

[topaz tendon]

can any mod help me for pubg here

[night cloak]

@night cloak To maximum How many Social Accounts can we Link a PUBG ACCOUNT to

@steady leaf make sure you do have enough storage

[solemn geode]

When unlinking a social media account, which one is unlinked?
For example, my game account is linked to Twitter and Game Center. When I am logging into the game with Twitter, and I need to unlink Game Center, what should I do?

[night cloak]

@night cloak 2 social media account can be linked with a pubgm account

@solemn geode if you need to unlink the game center account then you have to login via the game center to remove the access

[hushed grotto]

@storm willow Ok i'm going to tell her

[night cloak]

I though non use social acc to be remove but system remove my gmail I dont have my fb anymore my fb is permanent disable i was planing to remove my fb. I need help please. How could i recover my pubgm acc i played since season 2.

[still loom]

Hi I forgot my Twitter password account that i linked to my pubg can you find for me if I tell my pubg id ??

[hollow echo]

Can i get this image without the text ?

[night cloak]

I need remover my Facebook because has been and my game centre unlike what i can doing please help my

[gentle moon]

How to know the status of my request after sending the old and new forms ?

[night cloak]

@gentle moon you'll receive a mail

[wild shuttle]

you just cant, all you can do is waiting @gentle moon

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@still loom contact Twitter for that

@night cloak fill the form in #news

[eternal oasis]

Hello
My game is linked with a Gmail account and a Facebook account.
Facebook was disabled, I no longer had access to it so I wanted to unlink it.
But my gmail account got unlinked. Even though, it said the account which is currently not in use will be unlinked.

[soft sparrow]

Can anyone give me a apk link of pubgm cuz it wont download on google play

The updated version*

[toxic bison]

My account was canceled after the disengagement from BOBGY Mobile No. 5162853523

[night cloak]

are all the updates out yet?
I have a friend who is in Japan and she told me she doesnt have the game in the App Store yet

[fair lynx]

How can i know Lost PUBG MOBILE account's registration date?

[night cloak]

I have the same problem as @eternal oasis

[sand path]

Doesn't need to be exact. A rough estimate @fair lynx

[lone trail]

Hello Sir,
My game id is 5481094971 & game name is 1971xDR4CULA. My id is connected with 2 social account one is Facebook and other one is Twitter. I forgot my Twitter id thats why i m always using facebook to log in to game. Today we get new update on PUBG Mobile And get new feature thats is unlink social account. My id Facebook id is not secured thats why i was thinking unlink my one social social account then link with my google play account. Then unfortunately i unlinked facebook id from game. Now i can't log in to my game.

[slate eagle]

@night cloak what hapnind unlinked fb

[sand path]

@lone trail fill the form in #news

[glad lynx]

How do I be a moderator in here??
And do I get paid for doing that..??

[fiery lava]

#questions Hi , I have filled the form, Till when can I know the results? I have a tournament tomorrow!

[dry swallow]

My account is deleted. 5420103437 mu id

[storm flume]

Please refer to subpoint #6.3 in #faq for further information, @glad lynx. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@dry swallowfill the form in #news

[steady leaf]

Can't update pubg

[toxic pelican]

Hello sir/ma'am,

This is to inform you that I was updating my app, just after the update suddenly a login screen appears automatically, I thought it was in a process so I login with the same id and an error occurred "failed to login". On the right corner I tap on help button and again go with the process of getting back the same id, but it couldn't help me out, inspite of recovering my old account they create a new id.

I request you to please recover my old pub account as I am playing with that Id from past 2 years.

These are some information about my account so that it will be easy for you to get it .

Id- DEATHGODSHAVĒ (level 59)

I am ACE 1 player with 4374 points. I have collected so many rewards and 2 mythic cloths, got overachiever title, have also spent  my 2000rs as UC in a same id and current uc is 5.

Gmail id connected - [e-mail]

Waiting for you valuable feedback.

Thank you,

Shashwat Singh

[e-mail].

[flint trail]

selamın

[night cloak]

English please@flint trail

@night cloak there is no form where do i find it and we dont have acces in that channel

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

Please refer to this channel's pinned messages for further information, @toxic pelican:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[finite timber]

i forgot my twitter and i opening pubg from my facebook i want to delet my twitter becuse becuse i forget it

[night cloak]

@storm flume ios 5115416510 my id

[sand crown]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sand crown. Remember to read through #faq before asking questions in the support channels.

[hardy vector]

I unlinked my game center account please help

[dry trellis]

Are those cheap UC & skin buying third-party services any good?.

[night cloak]

@dry trellis those are scams

Fill the form in #news @hardy vector

[polar marsh]

@primal marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[toxic bison]

My account was canceled after the disengagement from BOBGY Mobile No. 5162853523 😫

[night cloak]

You can buy UC from https://www.pubgmobile.com/pay
Or via in-game @dry trellis

[snow cloud]

I have submitted form when did i get bqck

[night cloak]

@toxic bison fill the form in #news

[scarlet dagger]

Hellp

[fair lynx]

what i have to fill in this form New Social Media Account - Platform ?

[surreal geode]

How do I update pubg?

[hexed mural]

what i have to fill in this form New Social Media Account - Platform ?
@fair lynx yes you need to make new account and give the NEW UID in that form

[slate eagle]

unlinked the Facebook account in pubg

[night cloak]

@surreal geode from PlayStore or appstore

Fill the form in #news and please avoid repeating the issue everywhere @slate eagle

[soft sparrow]

Why does it say its ver.17 not 18..

[calm citrus]

When is the answer?
@night cloak

[night cloak]

@calm citrus you will receive a mail

[upper sedge]

@dense dock omg I have the same problem

also my game crashes if I play miramar can someone help me with it

@night cloak why do I have a 10 min slowmode timer?

[polar marsh]

@soft turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak where is the form where do i find it please help what us next

[polar marsh]

@restive horizon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@night cloak https://discordapp.com/channels/393088095840370689/481197473403240451/707861094504595466

[toxic pelican]

@storm flume Please help

[finite timber]

i forgot my twitter and i opening from my face book and i want to delet the twiter from the game hw i can i do it ?> and i can not open twiter @night cloak

[night cloak]

@soft sparrow you can download from the official website pubgmobile.com

@finite timber contact Twitter for accessing that account

@toxic pelican please do state the issue

[earnest moth]

I have the similar problem as @finite timber, Twitter never responds with anything helpful we can’t do anything whatsoever

[untold wigeon]

Hello #questions wish you have a good evening.
My twitter account that I linked to the game got hacked on 20April 2020 but I still have access to my pubgm account via facebook, and today I unliked my facebook account by mistake, I filled the report form for the unlinked accounts. Now I’m afraid that the stealer will link the Pubgm account with another social media account. Please help me with that I can approve that the account is mine with everything you’ll asked from me 😭🥺💔

[twin trout]

Hi, my game crashes each time I enter the cheer park after the new update. It happens just as the player models load in. I have a fairly powerful device (Galaxy Note 10+) and normal games work fine

[barren wigeon]

I want to delete the facebook link to the account I have since the facebook is disabled, and does not in any way I can just erase the game center let

[dry trellis]

@dry trellis those are scams
@night cloak what about midas buy?
And why such big timeout

[storm willow]

https://www.pubgmobile.com/pay/ use this link to purchase UC @dry trellis

[night cloak]

@twin trout try doing a routine repair and clear the cache

[silver pewter]

Hello Pubg Mobile I need help from a game supervisor. I have a problem and I want to solve it now. My account is linked to Facebook and Google Play. Facebook is disabled and only Google Play is present. I wanted to log in from the Ipad and I ended the connection with Google Play in order to link it to Twitter and now I cannot Log in to my account !!?? HELP!!

[west merlin]

Help

[night cloak]

@silver pewter contact customer service

@west merlin state the issue

@barren wigeon fill the form in #news

[simple cairn]

Forgot to add the gold car to the sand map

[storm willow]

@simple cairn only one golden Mirado will be available in whole map I think

[robust meadow]

Hi A link has been stolen from my account links and I could not cancel it. I contacted the support and they did not benefit me. I lost a lot of money on my account with the game pubg Are you going to cancel the link or did I lose my money with my account

[polar quartz]

I need help from a game supervisor. I have a problem and I want to solve it now. My account is linked to Facebook and Google Play. Facebook is disabled and only Google Play is present. I wanted to log in from the Ipad and I ended the connection with Google Play in order to link it to Twitter and now I cannot Log in to my account !!??

[storm willow]

https://discordapp.com/channels/393088095840370689/481197473403240451/707861094504595466 @polar quartz

[soft sparrow]

It gets cancelled everytime @storm willow thats why i use third party updates @storm willow

[fair lynx]

I have filled my form when will my account will get back?

[storm willow]

@soft sparrow Download from playstore

[night cloak]

@storm willow @night cloak. You guys giving the same link which i cant access

[storm willow]

If you have unlinked a social media account and no longer can access your game account due to a confusion with the unlinking confirmation, please submit this form to help us further look into your situation:

https://bit.ly/3frYfaP

Its there, you just need to scroll and check

[finite timber]

why i can not talke here after 10 min ? @night cloak un mute plz

[night cloak]

It's the slowmode@finite timber

Explain the issue@finite timber

[barren wigeon]

@night cloak yes i know but i need delete only facebook link beacause change my e-sport profil picture! Please write me DM. I doesn’t lost my account just i need unlink facebook link to twitter

[dense basin]

When can I get my progress back ?

[west merlin]

A month ago my fb was hacked and only that acc have access to that pubg acc. So will it be recover or not? @night cloak and please don't make me wait for 10 min! Saying slowmode enabled. I am not the one asking same question 😏😏

[night cloak]

Contact fb about that issue and it's(slowmode) applicable for everyone

@dense basin you will get a mail

[magic galleon]

@night cloak Hi, I have answered the questions in the questionnaire, will the account be reconnected!

[hasty phoenix]

How can i unlink Game Center when i see only Facebook there to unlink?

[slow tangle]

Umm I unlinked my account from fb but fb icon is still there

[dreamy dune]

2 hours earlier me and my buddies playing pubg miramar and idk why but our pickup truck shaking but why ??

[night cloak]

Hello

[robust meadow]

The game centar account has been hacked and I want to cancel the link. I contacted Apple, she told me to communicate with you, you have the authority to cancel and now I have more than three months to communicate with you and I have not been answered😩

[lavish idol]

shaking while driving? also that happened on me

[night cloak]

@night cloak I didn't get the Update ;/

[polar marsh]

@woeful hawk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fair lynx]

what did i have to fill in New Social Media Account - Platform ? the social media id or the new game uid?

[night cloak]

Social media @fair lynx

@night cloak it will roll out to you soon

[final umbra]

@night cloak Na Hi rock how I can know that the problem for my account was fixed? 🙂 who will tell me?

[finite timber]

@night cloak my proplem is my twiter disable and can not open it anymore i contact with twiter support and cant open it any more but i playing pubg from my facebook i nned to delet my twiter becuse i can not open the twiter any more .. pubg Korya : u can delet twiter when u open db and u can delet facebook when u open twiter understand ?

[night cloak]

I would like to know why both me and my friend are on the same version, 0.18 but yet I still can't invite her to my clan? "Failed to invite due to version difference" but I can invite her to a game

[west merlin]

Hahahahah! Well, what do you think? Cmmon if facebook id got hacked everyone report it to facebook support no one's come here to seek solution man! I am saying is there any possible to get that acc through user id and that acc ownership detail! well this pubg support have helped me through a lot! But your answer is not what i am seeking! 🙄🙄 @night cloak

[night cloak]

What is this lol who gonna remember everything

[torpid bay]

@night cloak I have a problem in my account I can’t buy UC what i do?

[calm citrus]

@night cloak @night cloak Hi, I have answered the questions in the questionnaire, will the account be reconnected!

[slow tangle]

What happened with me in unlinking..
I unlinked my old fb account..
Logged in again..
Pressed link and it automatically linked my old fb account again..
Do I have to wait another month to try to unlink and link?

[ancient kestrel]

@night cloak that because any one of you play on global version while other play on kr version

[night cloak]

Thats not the reason

[nova bloom]

@night cloak the exact date is not needed say approx

[vivid nimbus]

I unlinked my account which was connected to gmail and lost it please let me know can it be recovered?😭😭

[barren wigeon]

@night cloak How to unlink fb profil???

[polar marsh]

@frosty wyvern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frozen schooner]

the option you gave us to unlink account is very bad idea.. please remove this option... its not fair to play within these anyone can sell account with this i am totally against with the unlinking option.. if possible then please remove this thing..... we want keep our account safe and we love our account..... please Tencent remove the unlink option..

[fair lynx]

Did my id will back on my previous facebook account or in new facebook account?

[exotic forum]

Peace be upon you, I have decided to remove it for a mistake. I want to return my account (5120620142)

[hollow brook]

My game was crash

[finite timber]

my proplem is my twiter disable and can not open it anymore i contact with twiter support and cant open it any more but i playing pubg from my facebook i nned to delet my twiter becuse i can not open the twiter any more .. pubg Korya : u can delet twiter when u open db and u can delet facebook when u open twiter understand ? why no one can answer me

[night cloak]

Pubg is disgusting when i purchase uc or any item in game no one ask for anything take the money and enjoy when we need help ask everything fuxk

[hexed mortar]

hi

[young anchor]

The game is crashing continuously

[covert mason]

@night cloak if you have android you can see your purchases on google play

[odd stone]

The update stops itself in play store please help

[wind sail]

Hello i lose my account from unlink this my id 5242197377
Please help for back

[gritty parrot]

my old account is contacted with my Twitter so i have been moved to new account because is have a lot of skin , now i want log in into my old account to discount the Twitter form my old account but the see open 2029

[placid kiln]

Hi can you guys help me

[umbral blaze]

have a problem. My account was deleted from Facebook and I do not know the other account

[sudden skiff]

@elfin lark
This is where you would post your problem

[quaint lagoon]

Well, then we want to talk to Bobji’s technical support

[stuck harbor]

Update stuck at 99%

[thick shuttle]

Hello i lose my account from unlink this my id is 5231085067
Please help for back

[young yacht]

anyone has the link to the point scoring table for tournaments?

[nimble onyx]

Check pinned message

[hollow brook]

My game was crashing continuously plzz help me plzzz iam not able to play

[serene quartz]

Does anyone know about midasbuy and whether or not it’s reputable?

[polar matrix]

Anyone else facing battery drain issue while playing myramar map? Update 0.18

[bleak star]

I accidentally lost my new update account and please restore it to facebook please
My id 5555269551

[night cloak]

I wanna to reuse my old account, linked with Twitter. How to rebind your old account?

[finite timber]

i cant open my twiter and i playing by facebook and i need to delet my twitter becuse it disable many people have main proplem plz doing like pubg korya\

[hexed mural]

I am feeling that I am not going to get my account back. I lost my invested money in that account for Purchasing RP and UC for lots of skins and for other activities even also I was looking forward for Competitive Matches and Custom Matches. That account has my everything. I had worked day and night for it with my office work. I know here lots of people are there who just lost there precious account. I had never received any mail from PUBG people when registered for PMCO. PUBG people does not have any problem if we lose our account. They got the money thats it. I am sorry for writing this. I am that much hurt that this much million dollar company which having such a weak support system.

[night cloak]

@hollow brook plz do a routine repaire

[elfin lark]

Hi

[fair lynx]

When will i get my account back?

[cobalt patio]

I need some one talk arabic

[low ferry]

My Twitter account became as like a new account please help me to get my old account back my id is 5118874148

[polar marsh]

@mystic comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

@night cloak fill the form in #news

[night cloak]

Someone stole my account how can I can it back or delete it?

[merry arrow]

why pubg link all accounts that have been unlinked today and we can all have our account back!

[night cloak]

Hello Dear:
I have an account since season 3 and it was linked only by google play and unfortunately before 7 month ago my google play account was hacked and the hacker log in to my pubg account and he link his Facebook , after talking to google i can restore my google account but in game the hacker was still using his Facebook to log in I was very worried about my pubg account because i pay in it a lot of money after that i was talking with Facebook support that someone who linked his account to my game Facebook During that period Facebook was trying to Proof of account ownership but the hacker can’t do it so the Facebook support disabled the hacker account and right now i can sign in by google play but I can’t sign in in the IPhone because it doesn’t support google play service, after the update 0.18.0 i cant unlink the facebook because i can’t sing in to it (it’s not mine) . So please help me to remove Facebook book account of my Pubg.

Taking away the google play is linked in my Pubg oldest than Facebook so I think that a strong reason to believe me

[finite pagoda]

In todays new update i lost my pubg account which was connected with my Facebook account. I wanted to linked with gmail so i unlinked fb for try to link with gmail but its showing the new id. i played pubg since season 3. Please help me to back my id. my id is 5114590497

[umbral blaze]

NaDeKo#1214 Hello i lose my account from unlink this my id
Please help for back

[weary abyss]

@sand path why can’t i unlink game center ?
I really need to

[sand path]

@weary abyss #old

[lethal mulch]

I'm connected with google play and i need to unlink Facebook, why it's shows me to unlink google play?

[sand path]

#old @lethal mulch

[latent trail]

I canceled my account link from Jamil by mistake. I hope that my account can be restored ID 5224420541

[wanton barn]

is there something wrong with the update i didn't even update the game and when i woke up i found this
no thing against the ruls

[polar marsh]

@rigid otter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@wanton barn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[young anchor]

Help!

[vivid crescent]

Hi

[fair lynx]

@sand path can you please tell me when i will get my unlinked acoount back?

[sand path]

Did you fill the new form? @fair lynx

https://bit.ly/3frYfaP

@earnest bluff https://www.pubgmobile.com/pay
Use this

[vivid glade]

Hello, I mistakenly clicked to cancel the account link in pubge and you missed my game

[sand path]

https://bit.ly/3frYfaP
Fill this form up @vivid glade

[polar marsh]

@cobalt patio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pseudo leaf]

@sand path
Sorry do you Arabic copy of this form ?

[polar marsh]

@elfin lark:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[finite timber]

my proplem is my twiter disable and can not open it anymore i contact with twiter support and cant open it any more but i playing pubg from my facebook i nned to delet my twiter becuse i can not open the twiter any more .. pubg Korya : u can delet twiter when u open db and u can delet facebook when u open twiter understand ?

[sand path]

@pseudo leaf I'm afraid I don't.
https://discord.gg/pubgm-mena
You may join this server for help

@finite timber
https://bit.ly/3frYfaP
Fill the form

[indigo crown]

Hello I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @indigo crown. Remember to read through #faq before asking questions in the support channels.

[wanton quail]

I want to unlink with Facebook but I’m clicking unlike button Everytime game show me game Centre option I want Facebook!!! Please Fixed it @harsh rootTEAM @MODS @night cloak @somber solstice @vital sluice 🤞🏻🤞🏻🤞🏻

[night cloak]

@final umbra

You will receive a mail .
@torpid bay
Contact the customer service for that issue.
@barren wigeon
You need to login via Facebook to remove that account from pubgm

[final umbra]

@night cloakit ok thanks ❤

[night cloak]

@wanton quail please avoid tagging everyone login via fb to remove that account

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

[finite pagoda]

@polar marsh i lost my account today. Please help me . 5114590497 this my id

[night cloak]

@sonic void for posting SS you can use #media

[sand path]

@finite pagoda
https://bit.ly/3frYfaP

[slow elm]

Help

[night cloak]

@lime juniper my friends have 4 events and me only see 2 ( i made the new update ) this proplem in my acc from a long time every new events i don`t see

[polar marsh]

@tribal gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dense basin]

When can I get my account back after filling the form

[night cloak]

@slow elm please do state the issue

@night cloak make sure you do have the same country flags and location settings

I've deleted everything i could and it keep saying not enough place. Why u making a HUGE updates?!

[earnest bluff]

What can i do i cant purchase uc from pubg store and they show me this notice

[night cloak]

Hello Pubg Mobile I need help from a game supervisor. I have a problem and I want to solve it now. My account is linked to Facebook and Game center . Facebook is disabled and only Go. I wanted to log in from the Ipad and I ended the connection with Google Play in order to link it to Twitter and now I cannot Log in to my account !!?? HELP!!

@dense basin don't have the specific time. This issue is now the priority so you'll be getting it soon

Fill this form https://bit.ly/3frYfaP
@night cloak

[lone trail]

Guys help me ... I unlink my facbook but i dont know my 2nd linked account that is twitter but in form i have to write 2 social account username but i cant remember my twitter id. What should i do?

[lilac copper]

@night cloak help my acc is removed on linked Twitter

[night cloak]

@night cloak move few files to SD

Fill this form
https://bit.ly/3frYfaP
@lilac copper@lone trail
Avoid repeating the same issue

[torpid bay]

@night cloak please how I contact whith issue my problem about buying (UC)

[storm flume]

You can contact the customer service via the game settings, @torpid bay. Refer to subpoint 5.3 in #faq for further instructions.

[compact gyro]

@night cloak are you from pubg mobile support

[wooden charm]

my account is reseted from 70 to 0 . help me soon

[lilac bane]

My acc also unlinked and it is hacked too 😭😭😭😭

[stiff ginkgo]

The sensitivity of Winchester is not available

[royal yacht]

hello my account unlinked .. any help?

[snow cloud]

I have filled form but nothing happen

[night cloak]

@compact gyro yes

[wanton quail]

@night cloak I don’t have access to my FB account

[night cloak]

@snow cloud you will get a mail

@wanton quail contact FB

@royal yacht fill this form https://bit.ly/3frYfaP

@lilac bane contact the social media platform for the issue related to those

[faint ember]

I have accidentally unlinked my accounts and i cant get it back any help please

[night cloak]

@faint ember fill this form
https://bit.ly/3frYfaP

[pine vault]

We want you guys to fix the unlink option so we can unlink the acc that we lost it ): !

[slow elm]

My account was popped into the PUBGY game because the account was canceled in the new update. I hope the problem is resolved, thank you

[night cloak]

@night cloak even this option (flag ) i dont see it let me show you , please give me a solution i cant do events , i can`t see flag optttttion @night cloak see sh please

@pine vault please do write that in #old

You have filled out the form .. When will you reply please

[winged umbra]

Hello, is there any way to copy paste my fpp arena settings into classic mode? If not, can I suggest it anywhere? :/

[earnest bluff]

What can i do? i cant purchase uc from pubg store and they show me this notice? @night cloak

[night cloak]

@night cloak make sure you do have the same flag, country/region

[barren wigeon]

@night cloak my facebook is disabled account and app.....:(

[finite timber]

We want you guys to fix the unlink option so we can unlink the acc that we lost it ): ! @night cloak

[solid atlas]

@night cloak
hi,,
This account has been deleted, its link cannot be returned, can you help?
5234484065

[night cloak]

@night cloak i need help please my Facebook wasn’t working I can’t login because unlike my game centre

@finite timber please do write that in #old

Fill this form
https://bit.ly/3frYfaP
@solid atlas@night cloak

[hard oxide]

@night cloak when I play room I get 400 ping in minimum where as I get 80 in classic and other mode. Is this a common problem and is there anyway to fix it

[upper sedge]

where do I report channels that promote cheating?

[night cloak]

@night cloak tap on your profile them edit and then you can see the flag option

[timber agate]

Hey

[compact gyro]

@night cloak can i talk with you on private please is really important if you can please
i try to contact pubg mobile support it's been more then 5 months on emails and bot chat there is no answer please if you can i want to talk with you on private just for few minutes if you can and thanks again

[placid onyx]

??????

[lilac bane]

@night cloak my Pubg id is hacked and hacker connect with his gmail id. Any help ?

[night cloak]

@upper sedge youtube channel??

[lone trail]

@night cloak nope bro u didn't understand. In form i have to write two social account username but i forget my 2nd social account username & all thing . i know just 1st social account user name. What should i do now?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @placid onyx.

[tough quiver]

I lost my buggy account by mistake. I was disconnected and cannot access my game. Can you help me?ID 5201952376

[vital haven]

i use phonix os to play pubg mobile on pc do you consider it an unofficial emulator and i will be banned ? or no ?

[night cloak]

@compact gyro DM me the issue and I'll check later

[light lynx]

My computer is deleting the new addition.

[night cloak]

Please do use Gameloop it's the only recommended one. You might lose your account using other Emulator's@vital haven

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @lilac bane. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wanton quail]

@night cloak I contacted those people, they cannot help me, but now you have come in your update, to unlike your account you have not been the option of Facebook.

[night cloak]

Fill this form https://bit.ly/3frYfaP@tough quiver

You need to login via fb to remove that account@wanton quail

My twitter is hacked can I bring my pubg account to?

[royal yacht]

my pubg account linked with facebook only 1 account only now what can i do?

[wispy hill]

How can I find the date I made my acc? that's 1 year ago. Is there a way I can find it? @night cloak

[floral latch]

@night cloak i lost my account and I don’t have access to both of Facebook and Game Center , can u help 😦

[night cloak]

@night cloak i think you don`t understand me , there are 2 flags in the game 1 is for ranking and Tags and the other for Events to your country wich is choosing from basic option ( this option i cant see it)

[fathom oasis]

5359795101

[heavy reef]

I have unlink my facebook account by mistake after update and I'll again login with my facebook account then he said select server flag character like a new account what should i do i need my old account back please.

This is my character id:-5300883047
This is my account name:-IG々LuciFer

[urban flame]

М

[night cloak]

Fill this form https://bit.ly/3frYfaP
@heavy reef

@night cloak just don't have the game opened. DM me I'll inform you that

@floral latch could you explain how you lost the account

[hybrid harbor]

Whenever i restart my game the contols are getting messed @night cloak

[night cloak]

@fathom oasis could you state the issue

[ruby solstice]

I lost my account please help me

[night cloak]

@hybrid harbor try doing a routine repair

[finite timber]

We want you guys to fix the unlink option so we can unlink the acc that we lost it ): @night cloak this proplem with many players

[tiny swift]

@night cloak i faced the same issue. Accidentally unlinked my facebook account. And then logged in with same Facebook account. Wo level 1 id aai. Please help
I wamt my account back please

[night cloak]

@finite timber #old

Fill this form https://bit.ly/3frYfaP@tiny swift

what does that mean ?

[smoky ocean]

Hi, I accidentally disconnected my Facebook account from the game and want to retrieve it

[pastel ridge]

Hello I lost my account 💔

[worthy schooner]

why the eff is my win 94 scope smaller than normal?

[night cloak]

Fill this form https://bit.ly/3frYfaP
@smoky ocean

[timber agate]

Hey guys my ID is 533057262 that’s for PUBG mobile, why can’t I update the game now also why is there a time limited text thing when I try and type it says there’s a certain amount of minutes before I can type again

[night cloak]

@pastel ridge could you explain how you lost the account

[lone trail]

@night cloak please help me i beg u. in provided form i have to submit two social media account username but i forget my 2nd social media account username & all thing. I know just 1st social media account username which is unlinked unfortunately today. Please i beg u help me 😭😭

[night cloak]

@timber agate make sure you do have enough space in your device

@lone trail lemme ask the team about that

[hard oxide]

@night cloak when I play room I get 400 ping in minimum where as I get 80 in classic and other mode. Is this a common problem and is there anyway to fix

[prime rain]

I have big issue

[night cloak]

@hard oxide make sure you do have the same server in room

@prime rain explain that big issue

[clever cliff]

I lost my account due to the unlink feature

[latent trail]

I canceled my account link from Jamil by mistake. I hope that my account can be restored ID 5224420541

[dusky cliff]

I have unlinked my account and i lost my account

[night cloak]

Fill this form https://bit.ly/3frYfaP
@dusky cliff@latent trail@clever cliff

Guys, do you advise me to do the new feature (unlink) now? Because a lot of people say that something is wrong
I have Game Center and Twitter
I need to unlink Twitter because I forgot my Twitter account

@night cloak contact Twitter and regain the access

[young anchor]

@night cloak Don't use it

[night cloak]

@night cloak my account id is : 5655280046 >> help me to see the country option and new events please

[wispy hill]

@night cloak I am refiling the form but is there a way I can find the date I made my acc?? Because that's maybe 2 years ago

[night cloak]

You can check that on PlayStore@wispy hill

[floral latch]

@night cloak well, the Facebook was deleted and i lost the Game Center, apple i d wanted me to put a number that I don’t have , so I can’t rech both of them

[thin nexus]

Hello i lost my fc account i have my last payments how can i take my accaunt back pls help.me

[hexed jasper]

Hello

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @thin nexus. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[valid dragon]

amu.6#5293

[edgy sage]

@night cloak
Help me get my account back, please
ID :5244675910

[vague goblet]

Hello I need help with my PUBG account

[winged umbra]

Hello, is there any way to copy paste my fpp arena settings into classic mode? If not, can I suggest it anywhere? :/

[night cloak]

@vague gobletcould you explain the issue

[storm willow]

@wispy hill Check AppStore/ playstore ID

[vital haven]

my facebook account is hacked and i have acces only from twitter, how i can unliked old facebook account ??

[exotic forum]

lD 5120620142

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @vital haven. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[dawn cypress]

Please help

ID: 5159912799

[night cloak]

Hi guys

Fill this form
https://bit.ly/3frYfaP
@dawn cypress@exotic forum@edgy sage

[tiny swift]

@night cloak

New Social Media Account Username :
Account's UID :
Don't know uc purchase date. What to do?
Don't know when we created pubg account
Unlinked Social Media Account Username ?
Was linked to only 1 account. And it asks for 2 platforms
To get back my account due i need to make new fb id ?

Please help. This is important for all of us. Please rpely go thes queries.

[low ferry]

Please help me my account became like a new account 5118874148

[vital geyser]

@night cloak please check private

[night cloak]

@tiny swift create a new social media account
You could check the playstore or appstore for the account creation date
Same for the uc purchase

@low ferry contact Customer service

@vital geyser I'll do that later

[pine vault]

@vital haven same problem but there is no answer from pubg team !

[prisma jacinth]

@night cloak i done a mistake while filling now?? It is not able no correct??

[lone trail]

@night cloak will i remind u? & May i dm u for regarding this issue?
Its very kind for me i m in big trouble. 😔

[magic galleon]

Hello, I tried to cancel the link on Facebook, but the Twitter link was canceled. I do not have Facebook, how can I restore the link + I answered all the questionnaires, there is nothing left that I did not do !!
ID: 5299199986

[potent jungle]

Hello

[night cloak]

@craggy blade restart the game

I just willl wait for a miracle. Bye

I don't even remember the name and number I used on Twitter @night cloak

[lime garnet]

I lost my account while i unlinked it was on wechat and facebook an unlinked on facebook and my wechat is block plzzz help my #my is 5162617272

[timber agate]

I do it’s an iPhone XR 64gb and I only have half of it used up which for me is plenty, also there’s a time limit for me texting why is that?

[nova bloom]

This update is cursed many people lost their beloved accounts

[night cloak]

https://bit.ly/3frYfaP
@lime garnet

[wooden hemlock]

I want to unlink my twitter acc but I forgotten the twitter acc. So what can I do

[nimble basin]

Dear all, i live in kuwait and server europe ping used to be 100ms before update now it's 160 ms to 200.. Kindly support

[night cloak]

@wooden hemlock contact twitter

@night cloak im afraid i could help you with that. try to remember it

[hard zodiac]

really pubg support is getting worse, my account was hacked 1 month ago and still nobody says anything just automated messages, but nobody communicates with you, I lost 2 years of game and more than 5 thousand dollars

[night cloak]

https://bit.ly/3frYfaP@magic galleon
and please avoid repeating the same

[storm flume]

You can contact the customer service via the game settings, @hard zodiac. Refer to subpoint 5.3 in #faq for further instructions.

[hexed jasper]

Hello how to download the game 0.18 the new one from the official site cause there i only found the older one 0.17 ..dont tell me about google play cause every time i finish it restart with an error

[lilac copper]

@night cloak after this link??

[night cloak]

@prisma jacinth try to create a new one

[worn walrus]

My account plz 💔😢
5524109242 Google

[fallow anchor]

Is the team recruitment channel in the game glitching? Cause I don't see any. Like I had to delete the entire app just now before it worked again and now it's not working

[night cloak]

https://bit.ly/3frYfaP@worn walrus

[lost whale]

@worn walrus see Pinned message

[dreamy kayak]

My friend is using honor view 30. After this new update, As soon as he starts the game it says “grant wifi access to pubg” he is unable to play please help..

[serene timber]

i unlinked my pubg account by mistake from that icon in game after update i thought it will unlink my Facebook which its disabled 1 year ago
but it unlinked my gmail
please help me to restore my game
ipaid alot of money

my ID 5231284468
my gmail
[e-mail]

[night cloak]

@lone trail DM me and ill look for it later

[haughty scaffold]

5351922046 i lost my account when i tried to unlinked it on Gmail .. and i have an problem login with twitter this days .. if u can help me i will be greatfull . Thank u . @night cloak

[night cloak]

https://bit.ly/3frYfaP @serene timber@haughty scaffoldfill the form

[sand folio]

@serene timber me tto bro

[tiny swift]

@night cloak I was linked to only one social media platform. nothing else. But it's asking for two.

Also what is username ? My pubg username or Facebook username?

Also what is UID ?

How will we get account back after filling this form ??

[tranquil briar]

Hi
My account has been compromised.
The hacker uses my Twitter account and couldn't retrieve Twitter
Support has been contacted more than 10 times, all requests have been submitted and I have not availed

My account is linked to Facebook and the hacker cannot access it

I hope that you cancel the Twitter link sooner

[limber kayak]

@night cloak I was linked to only one social media platform. nothing else. But it's asking for two.

Also what is username ? My pubg username or Facebook username?

Also what is UID ?

How will we get account back after filling this form ??

[exotic forum]

Peace be upon you, I have decided to remove it for a mistake. I want to return my account 5120620142

[night cloak]

@tiny swift please do check the form carefully

UID = user id

[pure bison]

I lost my account

[west merlin]

@sand path i have few question regarding pubg. Are you free?

[night cloak]

fill this form
https://bit.ly/3frYfaP
@exotic forum

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @tranquil briar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[umbral turtle]

I made a mistake about when I created the account.How can i correct it? @night cloak

[wispy hill]

@wispy hill Check AppStore/ playstore ID
@storm willow can you be more specific cause I can't find it

[storm willow]

@wispy hill you can find them in app purchase history- in AppStore or playstore

[mental cloak]

i unlinked my pubg account by mistake from that icon in game after update i thought it will unlink my Facebook which its disabled 1 year ago
but it unlinked my gmail
please help me to restore my game
ipaid alot of money

my ID 5199288936
my Twitter
[e-mail]

[night cloak]

@umbral turtle could you explain that

fill this form
https://bit.ly/3frYfaP
@mental cloak

[polar marsh]

@sour socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[serene hearth]

I want to delete my facebook account from pubg mobile this my iD:5224944473

[night cloak]

@night cloak has the new Mad Miramar update made graphic performance lower in some lower end devices?

[glossy sable]

@serene hearth -> #news

[craggy blade]

Why red dot in my controls?

[night cloak]

havent received any issue about that @night cloak

[wanton quail]

@night cloak Can you give me the link to I am access FB Account

[fathom oasis]

5359795101

[night cloak]

https://m.facebook.com/help/@wanton quail
for fb support

[gusty radish]

Please I want to return my account that I deleted by mistake ID: 5333888322

[vital geyser]

@night cloak when will you check your dm please?

[merry plover]

@craggy blade click on arena

[night cloak]

https://bit.ly/3frYfaP @gusty radish@elfin parrot

[elfin parrot]

I lost my account because the link was canceled by mistake. Please return my account ID: 5107953256

[night cloak]

@vital geyser it may take some time

[polar marsh]

@keen gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hard zodiac]

@night cloak How long do they solve you? in 3 months as they always do?😂😂 this is a bull sh1t

[minor basin]

Help

[glossy sable]

Watch your language, @hard zodiac.

[serene timber]

which one mean gmail? game center or play games please help me guys

[night cloak]

@minor basin please do state the issue

[glossy sable]

Play Games, @serene timber.

[night cloak]

I think I have a glitch

[valid condor]

@night cloak@night cloak

Hello, I tried to cancel the link on Game Center, but the Facebook link was canceled. I do not have Game center, how can I restore the link + I answered all the questionnaires, there is nothing left that I did not do ?
ID: 5238817943

[exotic forum]

@Rock47 She completed them with her physical weakness😭

[night cloak]

@exotic forum ??

[worthy schooner]

win94 scope bug!

[night cloak]

@valid condor did you fill the form in #news

[spring zephyr]

@worthy schooner You can report bugs at the #old Channel

[night cloak]

@worthy schooner please do give the detailed info about the bug in #old

[tiny swift]

@night cloak after filling the form what's the procedure then ?m

[lost turret]

Help me, I want to restore my account because I use the account disconnect feature, please help me

ID|5171838327

[night cloak]

@tiny swift you will receive a mail

[sand path]

@lost turret
https://bit.ly/3frYfaP

[lilac bane]

@night cloak how to know when, i created pubg mobile account ?

[umbral turtle]

In the form that you sent to get back my account i accidentally made a mistake about when i made my account.Can i correct it somehow? @night cloak

[lone trail]

@night cloak thanks becomes too small for you. But Thanks u so much.

[robust scaffold]

Plz help me

[night cloak]

I lost my account

[gritty zealot]

\˚ㄥ˚\

[timber agate]

Hey guys why can’t I update my I’d is 533057262 and I have enough storage space

[night cloak]

My two accounts are linked with pubg mobile 1 is Facebook 2nd is Twitter but I forgot Twitter how can I unlink Twitter accout??? Help please help

[river crane]

Check pinned messages

[vivid nimbus]

I have filled the form of which I lost my account and what I have to do get back pls tell @night cloak

[polar marsh]

@knotty gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clever cliff]

يولد من طار حسابه من وره ميزة الغاء ارتباط

[weak steeple]

Please help me I have a problem with my account in the game I can no longer access it because Facebook is broken Please help me My account ID is 5484210268 Please help me return my account @night cloak

[night cloak]

@clever cliff in english please

كلهم يـ كابتن

[prisma jacinth]

Till when will be our account back because i have to play pmis through that account @night cloak @bold siren

[night cloak]

@night cloak in english

@vivid nimbus @prisma jacinth you will receive a mail

@weak steeple fill this form https://bit.ly/3frYfaP

[wanton quail]

@night cloak no I don’t want to FB link I want PUBG support link to unlink my FB account without open Facebook!!

[craggy blade]

@night cloak @sand path

[vital geyser]

@night cloak better to explain my issue here or you will check your dm later?

[floral latch]

well, the Facebook was deleted and i lost the Game Center, apple i d wanted me to put a number that I don’t have , so I can’t rech both of them @night cloak

[serene hearth]

I want to delete my facebook account i can't access to Facebook because it's hacked iD:5224944473 @night cloak

[fair lynx]

Did we get mail on our old pubg linked account or new account name that we have entered in the form after it will be linked again?

[polar marsh]

@fathom bough:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand folio]

Help me plz im trying to recover my old acc @night cloak

[exotic forum]

@night cloak

[viral raptor]

Hello please help me, my account was removed in 0.18.0 Update, and it’s my ID : 5118874148

[storm flume]

Please refer to this channel's pinned messages for further information, @viral raptor:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[lost turret]

@night cloak Help me, I want to restore my account because I use the account disconnect feature, please help me

ID 5171838327

[silver pewter]

How do I know when I created my account?

[robust scaffold]

I lost my account because of the unlink feature, please help me



[woven atlas]

@silver pewter exact date isnt needed. An approx date is fine

[polar marsh]

@obsidian shadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

Unlink issue- fill the form in #news or pinned message here

[woven atlas]

@robust scaffold. Submit details #news

[lilac bane]

@night cloak how to know when we created pubg mobile account ?

[storm willow]

**Unlink issue- fill the form in #news or pinned message here **

[night cloak]

i lost my account on pubg beacause my facebook account disabled can i restore my account please

[cunning socket]

Hello, my account was canceled, its link was wrong, and my Facebook account is disabled. Please delay my account recovery, and this is the account 5133910423

[keen root]

I unlinked my Facebook account and it shows me a disabled Twitter account how can I return the account.

[barren crown]

Hello please help me, my account was removed in 0.18.0 Update, and it’s my ID : 5252915997

[distant escarp]

Can someone explain step 8 in the Unlinking form?

[low ferry]

Hello please help me, my account was removed in 0.18.0 Update, and it’s my ID : 5118874148

[weak steeple]

No, I did not lose my account due to the removal of the link in one of the social media, but I lost my Facebook account as Facebook disrupted it and I can no longer access my account. Please help me return my account ID. 5484210268 @night cloak

[sand path]

https://bit.ly/3frYfaP
@low ferry

[woven atlas]

@low ferry fill form either from pinned message or from #news or from above

[fathom venture]

I used the feature to disconnect the account from Facebook and when I went to gmail in order to sign in I got a problem and wanted to open a new account for the game

[storm flume]

bsharabdah#2072 has been warned., Do not mass mention staff members.

[storm willow]

**Unlink issue- fill the form in #news or pinned message here **

[snow cloud]

Didnt get mail till now

[night cloak]

i updated pubg on my android and logged into my account then logged out and updated and opened my emulator, but when i try to log onto facebook account with emulator, it says account has already been logged on from the newest version of the game, please download the latest version of the game

[frail gulch]

What do I do after I fill out that form you sent me? @storm willow

[floral latch]

@woven atlas well, the Facebook was deleted and i lost the Game Center, apple i d wanted me to put a number that I don’t have , so I can’t rech both of them

[sand path]

https://bit.ly/3frYfaP
@floral latch

[storm willow]

@frail gulch wait for the team to process the request

@floral latch if you don’t have access to both linked account we cannot help. Contact customer support

[rotund reef]

Please help me Admins. My account was accidentally un-linked. I did this link to submit the request. But i didn't get my account back. Please help me. My id is : 5554924957

[storm willow]

**Unlink issue- fill the form in #news or pinned message here ** @rotund reef

[magic galleon]

Hello, I tried to cancel the link on Facebook, but the Twitter link was canceled. I do not have Facebook, how can I restore the link + I answered all the questionnaires, there is nothing left that I did not do !!
ID: 5299199986@storm willow

[outer sequoia]

hello please help my account removed in 0.18.0 update and my id is 5191734706

[polar marsh]

@paper thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@magic galleon after completing the form wait for the officials to process it

[night cloak]

Hello guys, can anyone help me fix this bug in Erangel map please?

[storm willow]

Report in #old @night cloak

[wooden hemlock]

Hello! If I unlink my fb acc then will the game back to login screen?

[proud viper]

Hay .. I lost my account link and I want to restore it please .. my account number / Rosesaad11

[sand folio]

@storm willow can any one help me with step 4 @wooden hemlock yes it will

[night cloak]

My account is back thanks guys🙏🏻

[wise tinsel]

Hy I can't find prime plas option after this update
Where it is bro

[storm willow]

**Unlink issue- fill the form in #news or pinned message here **
After completing the form wait for the officials to process it.. it takes considerable time. @proud viper

[night cloak]

What happen if i change region country??? Support

[umbral turtle]

In the form that you sent to get back my account i accidentally made a mistake about when i made my account.Can i correct it somehow?

[lilac bane]

@storm willow @sand path @night cloak @spring void sir how we know when we created pubg mobile account ? guys help me !!!!!

[sage kelp]

Peace be upon you, I updated the game to the latest version and was canceled by the wrong Game Center and I thought that the Twitter was canceled because it has been hacked and now I cannot find a way to log in to the account. Please help me
Account name: 『Alsultana』
Id: 526926815 @storm willow

[storm willow]

@lilac bane find in AppStore or playstore app purchase history

[cunning socket]

@woven atlas @storm willow @sand path Please return my account, its connection to this is geam canter the account 5133910423 , please

[storm willow]

**Unlink issue- fill the form in #news or pinned message here **
After completing the form wait for the officials to process it.. it takes considerable time. @sage kelp

[night cloak]

i lost my account on pubg beacause my facebook account disabled can i restore my account please
this is my id: 5230199541

[woven atlas]

https://docs.google.com/forms/d/e/1FAIpQLSdJ_q5IfZH6EYuZh6EpM9ouBaEO9zlSBE0T11AlYl_3HOvfAw/viewform?usp=send_form

[night cloak]

@storm willowi lost 450 uc mistakely please help me

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[woven atlas]

Contact ingame customer care @night cloak

[prisma jacinth]

@woven atlas @storm willow my pmis matches are to be played from that account till when i will get back account i filled form

[agile canopy]

Hey,

[low shell]

I want to recover my account through Facebook @storm flume

[bronze scarab]

@woven atlas I posted a form on the site regarding my own game account but how long it takes.

[scarlet nest]

‏Help me, I want to restore my account because I use the account disconnect feature, please help me

‏ID: 5229165364

[drifting copper]

@woven atlas lmes Help me, I want to restore my account because I use the account disconnect feature, please help me

ID 5135167021

[warped sonnet]

I mistakenly transferred my account from the global version of the Vietnamese version, can I return it?

[lost whale]

@drifting copper check pinned message & fill form

[storm willow]

@warped sonnet contact ingame CS

[weak steeple]

No, I did not lose my account due to the removal of the link in one of the social media, but I lost my Facebook account as Facebook disrupted it and I can no longer access my account. Please help me return my account ID. 5484210268 @woven atlas

[storm flume]

You can contact the customer service via the game settings, @weak steeple. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@vital geyser:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blissful dew]

What does the card with g on it do