#questions
1 messages · Page 753 of 1
Do a routine repair and then put the graphics to balance and then restart the app @celest thicket
The feature is only available for a few devices right now
And should be available for more devices in the future
Ah ok, Do you know when it will be out for other devices?
Most probably in the next update
Ok thanks for the info.
👍
im logged into my phone with my google account if i logged in the emulator with my google account will i lose my account
No you won't lose your account. @solemn yacht
have you trie
#emulator-chat / #emulator-support for further assistance
ok cool
Hello, I'm having a weird issue. My game has extreme but it doesn't take effect when I do select it. I have a Note 10+, the snapdragon version and it was good for over 6 months, 3 days ago I noticed that the extreme doesn't take effect, I do select it but it's still ultra. Installed the game from different sources and repaired it a couple of times and even restarted my phone to default. What else could I do?
and will i have the same information on my pubg mobile to the emulator
@solemn yacht actually, if your game is saved on your Google account, you can log it anywhere and it will open your account.
@pseudo lily install from the playstore
bruh
@night cloak I did it 3 times, didn't work. Then tried with apk and nothing worked
@solemn yacht I was an emulator player then I moved to mobile and I'm still using the same Google account I had on Emulator. If you're using an email on your phone, it's not attached to it. You can still log into another device and have your game. Your settings/controls may be different though but your game data must be the same.
Is the graphics on smooth or above @pseudo lily
@night cloak it's on smooth. I used to play on HDR, extreme as my mobile handles it but it's the same on all graphics.
Low, medium, high and ultra works but when I go to extreme, it saves and everything but it's still ultra.
What does this update contain? Is it critical too the gameplay? It just brings skins and theme's?
It's the frame rates not the graphics @pseudo lily
@night cloak, it's the frame rate, not the graphics.
If I play on HDR, and go to extreme, it remains on Ultra even though the extreme option is selected. I have a quick video where you can see that the fps doesn't change, could I upload it or send it to your DM?
@tranquil viper I tried looking for information related to that update but there is not information. It could be a hot fix to something critical.
@night cloak thank you. :-)
How to completethis achievement
Each Anniversary Celebration achievement reward can be obtained once a year by logging into the game during the game's anniversary on March 21. @inland plaza
Hello good day is there any support available right now? I hope im not bothering you all, but i need a little help to expedite my case in pubg mobile
@opal trout yeah
@night cloak this is about ban related please bear with me
@opal trout could you explain the problem
@night cloak so earlier today i just normally playing my classic game with my friends, after a long hours of playing having fun, my last match before it ended i suddenly receive a message on my screen it says "Your data has been change and you been disconnected" when i reconnected it shows that i was ban for 10years, and the reason is "Violation of user agreement" i was hoping for further investigation because as far as i know I didnt violate the 6possibles that they mention, i been playing the game since season 1 and i only use 2devices and all of my purchases of UC is direct ingame and thru razer gold, so i hope you could help me to expedite my case for further investigation
@opal trout:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@pseudo lily so my pubg game account on my phone with my gmail cna also be on the emulator with out a problem
@solemn yacht yes, you had the confirmation from @night cloak
ok cool
Of course you cannot play on both at the same time but yeah, it will have your information.
Also @night cloak , I installed the KR version and it allows me to play on Extreme with no issues. Just wanted to let you know.
Okay @pseudo lily
@unkempt arrow might happen because of the unstable internet connection
What was the new 57mb update for??
Will there be any statistics about the PMCO ?
can you play wiht the mobile withe the emulator or how does it work
@solemn yacht #emulator-chat
Hello,whats new in 77 mb update?
mostly new outfits and bug fixes @cosmic gazelle @night cloak
How do I get to emlator chat
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @solemn yacht.
@night cloak I cannot see any outfit 🤔
@cosmic gazelle make sure you do have downloaded the resource pack inside the game
Hey I don't know how to do that
Guys, do you have knowledge about gear?
And when I get it what then
I need answers about my tablet where i play :(((
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
😒
@solemn yacht after that you'll be able to ask support for the Emulator based things in there
@astral smelt could you explain that
Ok I ask for the role how long untill then
Theres @merry sandal @solemn yacht ask him..he the best 
What is the 77mb update for?
@night cloak I do have it but I cant see any new outfits?can you share the screenshot or tell where can I find those new outfits?
@night cloak my 5th gen iPad is crashed, and i have “ghost display”: the screen work fine but the touch is going crazy aiming and cliking buttons like crazy, i cant play with it or use an app normally because that issue, it fix buying just the screen or all the display
??
There's No public information about the update. We'll let you know as soon as we hear from them
Ok nyaan... 
@astral smelt If display is fine then fixing the ,screen touch will do the job
My pubgm is lagging over ping 400+
That's due to poor network connection @plush fiber
@cosmic gazelle if you're talking about the new update thing . (You gotta wait for an event to pop up)
@sand path yeah, okay, so i just need to buy a new screen? Not change all the display?
@sand path then should I stop playing
@astral smelt ,most of the screen touches come with the display...better get it checked out in a local shop first
@plush fiber you'll need to improve your connection to play, unfortunately.
@sand path it's depend on network providers how could i improve
@plush fiber you'll need to get a wifi connection.
@sand path i saw in online stores selling screens and display for iPad separatelly, so, just the screen is about 20$ and complete display 120$
Dollars*
@astral smelt display has no part in the screen input. Get the touch then. But it's hard to repair yourself. I hope you understand that
I have the razer nari wireless headset and when I use the USB to lighting adapter I can only use my mic or the speakers in the headset not both. Anybody have a way to fix this .?
@sand path yeah thanks bro, thanks for support about gear
@sand path
@gaunt bear:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hey where can i play the PUBG Movile Beta?
You can apply for the PUBG MOBILE beta program here, @dark horizon:
:white_small_square: http://discordbetatest.pubgm.cc
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
Why pubg give compensation rewards of classic coupons to everyone
yeah me too. 4 classic coupons
Anyone reply for what
please use #pubg-mobile
Failing to get higher value items for several draws in a row will increase the chance of getting lucky spin vouchers @noble ether
@night cloak it's not my question Why pubg given compensation reward
why do all 4 classic boxes get? why didn't I get one?
Hello i am youtuber i want to know to how to get season 13 leaks please help me
@dark horizon check out the mail box
You can apply for the PUBG MOBILE beta program here, @tight oriole:
:white_small_square: http://discordbetatest.pubgm.cc
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
@unkempt python:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Some players receive this. Why?
it's provided through the global version i guess.
Yes. But why
What's this @mods
i got this also what is this for actually???? @sullen elk
Idk bro
Instead of asking. I would enjoy it.
Wondering the same thing
Hi, I buy UC from Midasbuy but UC not received,
As it says compensation.
what from compensate from us @sand path
help@midasbuy.com
@mild moon
@sand path i search on youtube and many says something has taken away from us and we got this reward is true?
@frozen schooner not true. Is something missing?
@sand path midasbuy reply fast or like pubg support ?
They reply fast. @mild moon we want our customers to get what they purchased.
@sand path no bro i cant tell but i checked all my stuffs are in there place! does they lied??
Those are all rumours on YouTube. @frozen schooner
@sand path I pay via razer gold. but UC not received, this is happen first time with me.
@night cloak may I know the gun/skin causing this.
@mild moon contact them with the receipt.
It’s just the scope
And the energy drink is stuck to my hand
Even I drank it all
It’s still there
@sand path done! lets see, I hope I will receive UC today
K thanks
Yeah it gets processed in less than 24 hours
Can someone tell me please
Pistol mastery mission will be counted in arcade matches or not?
Maybe we got a compensation for the lags and crashes caused during that month
@solemn oxide yes viper
Easy to get in sniper mode
Just get really close to snipers
hi guys
@remote parcel hello, do you seek any help?
@remote parcel:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Why is their a 57 Mb update ?
Also My friend is Going through an issue whenever we start Any match He Get stucked On Loading screen And When he restart he Got a message like You were killed He restarted his device even repaired his client still it's not working!Any Way to fix this?
@glass badger
@night cloak Hey he tried playing through different Network too but the problem is not Fixed
the different network must be a better network.
My device is lagging to much what can I do my bro has 2 GB phone n he is able to play better tn me v are using same nw what to do
@fallen bough
I have done all the things this is the 3rd time I have installed
Can i get link to pubg beta ios discord server?
Iam unable to rush
@night cloak it's not there
Any new update came today ?
There's No public information about the update as well as the compensation. We'll let you know as soon as we hear from them
@fallen bough you may want to switch to PUBGMOBILE LITE, that is if it's available in your region.
@polar marsh hola, me han borrado de facebook y tenía mi cuenta estaba enlazada, quería saber si hay alguna manera de recuperar el dinero que invertí o si me pueden devolver la cuenta
Please do not use any other language aside from English in this channel, @hearty cipher. Refer to #613267301243944960 for language channels.
@sand path everyone not get that update only some get update .. only 4 friend of my got that update why not ne ?
You will get the update @echo crypt
@night cloak approx time ?
@echo crypt not sure
My pubgm beta cannot update i reinstalled it and it just fails to
@night cloak might be because of your internet speed is too low or something
Restart the game game and check @night cloak
@visual flower did you mean that you can't download the beta
Yes
I tried on samsung browser and tap and many others
Tap is like a play store
Still doesent work though
XD
Good joke but i wanna see the update
Ill try some stuff then brb
@visual flower send a screenshot of the download file showing its size.
@strange vortex:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Is there ingame update today?
At what rank am i if it shows top 2%?
Top 100k
@stiff ginkgo I didn't receive it yet. What is contains?
@stiff ginkgo u Android or iOS ?
Android
Please refer to this channel's pinned messages for further information, @lofty tinsel:
:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
@sand path here
Is it possible to actually get support from pubg mobile or am I only going to get automated responses?
Wrong download link. @visual flower
Kindly use the updated one provided in beta servers.
Where do i get it then
Ok
You need to be a beta tester to download the beta version officially @visual flower
But i was using beta for a long time until now
You can apply for the PUBG MOBILE beta program here, @visual flower:
:white_small_square: http://discordbetatest.pubgm.cc
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
You might be, but unofficially
Beta is now a closed beta and only available to certain people volunteered to test it. Feel free to use the link above to register for the beta, @visual flower.
I did register but idk if i was chosen
Can anyone explain that? 3 people and a random all couldn't get in, happened twice in a row
When I logged in today I got 2 premium crates as compensation the problem is I don't know what this compensation is for any one have any idea about this?
Please refer to this channel's pinned messages for further information, @kindred zephyr:
:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Ok
@spring stream:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I cannot hear my teammates while playing pubg can anyone explain why? And also I did everything I could, made my microphone on, put up the volume and yet I still cannot hear my teammates but in lobby I can see the microphone next to there name but not during a squad match can anyone please suggest anything? I’m on ipad, is there some IOS bug for mic, because before I could hear them perfectly.
@lethal blade perform a routine repair and if you're using wireless headphones, reconnect them to the host device.
Are you using any headphones or earphones, @lethal blade?
@bold siren I tried using earphones still wouldn’t work
I can’t get the achievement terminator on tdm even tho I’ve killed 20 people and not died once and I killed the last guy
@night cloak alright I’ll try that
@night cloak make sure you've properly read the requirements for that achievement.
@night cloak routine repair hadn’t done anything I can’t hear my teammates
and did you do the next step?
I don’t use wireless headphones
can you try changing your headphones?
Wait @night cloak it does work thanks!
you're welcome!
Is there any news on pubg removing aim acceleration?
did you mean aim assist?
Aim acceleration
Or having the option to remove, the faster you move your screen, the more you’ll turn
@pliant merlin:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi Pubg Mobile officials stole my 575677797 id account can you help me?

Who stole ? @night cloak
Arabic
Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Ok thank you
@steep ridge yes,what's your issue?
@night cloakping problem
@steep ridge move to a better connection and make sure you're using a low traffic isp.
Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @main leaf:
:white_small_square: http://bit.ly/37Lgfbm
I'm now work In Saudi Arabia but I'm playing Asia server that is my problem my friends all ar playing Asia
@main leaf copy the channel link and post it on the link mentioned above
@steep ridge maybe you could play in someother server with low ping
Hello sir My name is DrAlarbi
ID: 5223363635 I have a problem
@pliant merlin state the issue
@pliant merlin:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
dirty, i just became crown 5 and i would like to know when will i get this ...
@cobalt trench after the end of this season.
Ok
@cobalt trench you don't have to tag the community teams
I lost 39 points from a match that I couldn’t get into. This not only happen to myself but my other teammates. How do I report this?
and do I have to be crowned at the end of the season or if I was crowned during the season is it ok? @night cloak
i want to say something about hackers, when one player use hacks and kill me i have tu report 2 o 3 times to the system knows that i reported. now begin again to be more hackers in the game, the most hacks i saw are wallhack and aimbot. sometimes I think it's not worth reporting
@cobalt trench once you reach crown, you'll receive the title after the end of the season, you don't have to be crowned all through the season's end.
Ok Thank you very much ! 😀 🙂
Is there a change in the new 53 MB update?
Please refer to this channel's pinned messages for further information, @violet mist:
:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
My PUBG account was hacked and now i am using my account but the hacker linked his twitter account with my pubg account and now he can login to into my account. what should i do?
Please refer to subpoint #2.5 in #faq for further information, @alpine mural. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@hushed pecan:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak my friends all are playing Asia server my all playing game ranks also Asia
Please help me bro daily ping 400 Asia server
Please refer to subpoint 4.5 in #faq for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Use the nearest server with low ping is the only option for you right now @steep ridge
@night cloak my all ranks in Asia bro
Maybe you could follow the above faq mentioned by the bot @steep ridge
@Abin_Rock47#385my friend got 4 classic coupon and he not got 50mb update and in achivement also showing 5 classic coupon .
Please refer to this channel's pinned messages for further information, @amber cedar:
:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Hi, can you help my official account for the second time in a row? It is prohibited for a week. The reason is an alliance. I did not ally and did not play with any cheats. I swear to you, why is this problem? Please help me. This is the deception of the cheaters. They kill me and they enter his card. We are committed to politics and laws.
Ok
@nova shell:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Why we got compensation ???
Hello I lost 20 merit without doing any thing to my team it was a uaz explosion caused by one of my team and i have the proof what should I do
bought 500 us for bonus challenge but they didn’t come
id: 5185092478
I lost 39 points from a match that I couldn’t get into. This not only happen to myself but my other teammates. How do I report this? How do I get my points back?
@night cloak @vagrant onyx can you tell me why I got thsi
Heeloo ,, I have an issue regarding PRIME PLUS Subscription in my Game .. I have bought prime plus few months ago but it got canceled and i now can o longer see Prime Plus icon or even prime plus bp buy tab in my game. can anyone tell me what is the issue:
and my game id is 518465112
Hi,pubg mobileteam. I am in love with your game. It is realistic and fun to play with friends when I am free. However, I live in Australia and the PING to the Asia server is HIGH(150ms-180ms). Can you guys please add an Oceania server? Keep improving your games!! Thank you.
Sure
@blissful mountain try waiting for few hours/ restart app. If that doesn’t make any difference, contact ingame customer support.
@night cloak No issue on 20 merit negative. You can play classic and reach 100.
Can any one help me please?
I just have a few questions
Hey what is it @lament slate
Are there different lobbies for ipad and Mobile players?
No @plain sandal
How to have compensation
@lament slate:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@storm willow ok thanks
Please refer to subpoint #5.3 in #faq for further information, @lament slate. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Please refer to this channel's pinned messages for further information, @wintry storm:
:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @modest ibex.
Emulator
@modest ibex , what emulator do you use ?
Gameloop
I lost 39 points from a match that I couldn’t get into. This not only happen to myself but my other teammates. How do I report this? @storm willow
@nocturne fiber report ingame
How can I download PUBGM beta
You can apply for the PUBG MOBILE beta program here, @night cloak:
:white_small_square: http://discordbetatest.pubgm.cc
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
Ok
my facebook account has been like this for days and it does not improve I have 70 level pubg mobile account please help me
Do you have another linked account ? @solar turret
Please refer to subpoint 2.5 in #faq for further information, @solar turret. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
hey @storm willow
@night cloak did you fix your display 😄
@storm willow gmail
use that @solar turret
@storm willow my phone is not entered with ios gmaille
Oops @solar turret contact customer support and explain the issue
Either ingame or PUBGMOBILE_CS@tencentgames.com
Where can I apply? @storm willow
You can contact the customer service via the game settings, @solar turret. Refer to subpoint 5.3 in #faq for further instructions.
Or mail to PUBGMOBILE_CS@tencentgames.com
Okay
WTF pubg mobile I lost all my money and you lot did not give a single red Item
@haughty wolf:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@golden talon what you mean
@inner leaf still no info about it
https://discordapp.com/channels/393088095840370689/481200416349224980/697714202630029384
I spent 50,000 UC and all I got is shoes and silvers for redeem
At least 1 red item or anything good
Contact customer support in game for item related issues. @golden talon
How come the April bonanza isn’t showing for me ? Is it not out yet I’ve brought uc but no crate
Its India exclusive event @night cloak
Oh that’s a shame @sand path
@sand path I did but nothing happened
@storm willow where do I do that? The match is already over.
Only customer service can help with purchase related issues. @golden talon
@storm willow I sent an e-mail to me from in-game support, said in-game support did not work I can help you.
I Got This Event In My Game 👇
PUBG ACCOUNT TERMINATED
I am unable to login to my account it's showing your account has been disabled for violation of PUBG MOBILE guidelines.
But I had not done anytime wrong on my account I follow every guidelines and terms care fully thank you
Account id 5149205611
But To Get Those Both Outfits I Need 370 Tokens But Event Is Only For 11 Days How Will I Get 370 In 11 Days?
Please refer to subpoint #2.12 in #faq for further information, @daring lichen. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@eternal arrow u cant get 100 also🤣
PUBG ACCOUNT TERMINATED
I am unable to login to my account it's showing your account has been disabled for violation of PUBG MOBILE guidelines.
But I had not done anytime wrong on my account I follow every guidelines and terms care fully thank you
Account id 5149205611
@eternal arrow maybe there is on there way to buy Tokens
Like the game want you to spend money
@daring lichen could you send a screenshot
game will not give u anything special without spending money . @eternal arrow
@daring lichen:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Feel free to have conversations in #pubg-mobile & #chat, @eternal arrow & @amber cedar.
It's not supported on any device, yet.
Maybe your device doesn't support that
Sd 720g not support extreme .wtf
Tell me why pubg not give back uc .if that was there error in spending. @night cloak
My 150 uc spend due to their error and i not got back.
It's not their error that your network lagged @amber cedar
You can contact the customer service via the game settings, . Refer to subpoint 5.3 in #faq for further instructions.
@snow river:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sand path can you send me that steps images again about the account hacked issues
how can i get ultra sound
@hardy temple
@night cloak you have to download it
my phone support it when i click on it it says download audio file
how to download it
game settings?
Yeah
It's around 80Mb
The progress bar doesn't show up but give it 5 mins and it will be downloaded
And you need to restart after applying
57mb what have pubg added to game?
@vocal iris check pinned message
Hi
My synergy with my friend was7000+ and suddenly it has become 170 idk how @polar marsh
@night cloak after unfriending the synergy will resets to zero
I didn’t unfriend him
Please help me
I want him back standing beside me with 7000 synergy
Plz
@sand pathhow do they know to stop the access of google
because there is no option to tell them remove Google account access @sand path
@strange sequoia:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
My merit dropped and i didn't even do anything
It was a glitch that we were all killed while i was driving
@barren scaffold one of your teammates might have clicked on yes
Yes i guess and my merit dropped to 10
Play solo classics to improve merit
@sand path plz help me with my issues
Your friend must have removed you. @night cloak.
What is new in Update 57mb?
Check pinned message @gritty glade
@night cloak
Thanks bro
Hello
We are unable to provide assistance if you do not ask a question or state a problem, @tall rover. Remember to read through #faq before asking questions in the support channels.
@tall rover:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can u help me when I am playing a game in pubg sometimes in my screen its showing loading
And I can't move
Network issues @scenic tapir
This have never happened to me before
Unstable internet connection
You can contact the customer service via the game settings, @flat wing. Refer to subpoint 5.3 in #faq for further instructions.
Please help me
We are unable to provide assistance if you do not ask a question or state a problem, @primal moth. Remember to read through #faq before asking questions in the support channels.
I loosed too many points , we played with my team like 4 matchs . All good then when we started the 5th one its doesnt start the game and its stay like this .. ( my app is repaired ) and after 10 mins it says :" you have been killed last round " and happened to mz 2 times.
@primal moth:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please help me
Please do state the issue @regal pond
My account banded after report for hucker
Could you explain that with a screenshot @regal pond
Please help
@regal pond:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello there just a quick question.What’s happened with the arctic mode it’s supposed to start this season, but doesn’t have any news about at least I haven’t saw any.
On April 16th @timber pecan
I loosed too many points , we played with my team like 4 matchs . All good then when we started the 5th one its doesnt start the game and its stay like this .. ( my app is repaired ) and after 10 mins it says :" you have been killed last round " and happened to me 2 times.
my bonus challenge redeem shop is not refreshing. please help me
@flat wing just restart the app atm
@lofty silo restart the app and check the problem exists or not
@night cloak restarted the app more than 10 times , qnd its not o ly me
yes i try it. but same ishhu
What the message "compensation" means. My brother got it and 4 classic crates in it but i didn't why and how?
@solar current check pinned message
@flat wing you do have posted the issue on #old right
The latest one?
hello how solve my redemption problem
@night cloak hai hai,
I got a mail in game with 4 classic crates can you tell me why?
It says compensation only 🗿
Please refer to this channel's pinned messages for further information, @meager scarab:
:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Okei nero
@night cloak
I didn't get the boxes, only some players get it?
How I can get these crates? I need to update but it didn't show that
Uh so i am unlucky
Did you rate the items in the rating section? @solar current
I rate 1 
I bought that 81 uc crates pack yesterday and rated 1
Do i need to rate here?
Yep
So I send my son 600
And he did not get it is been 3 days I'm still waiting what's going on...
@mild spade you mean the uc wasn't added to your account?
To my son's account....
@night cloak how much items i need to rate?
Not sure about that @solar current.
Even though there's an achievement for rating things
I know
I did get it in my account but when I send it to my son accounts it was not added
@mild spade was the money deducted?
Yes it was
Theres no option on playstore to send uc to another account
The uc must've been deposited to your account again @mild spade
Maybe switch to your son's account and buy it from there @mild spade
Go to
pubgmobile.com
Click on purchase
Enter your son's character ID
The uc will be mailed to his account.
And if the uc wasn't added the second time. You may contact play support with receipt
April 7
@here please i need help urgently
What do you need?
We are unable to provide assistance if you do not ask a question or state a problem, @outer yarrow. Remember to read through #faq before asking questions in the support channels.
@outer yarrow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sand path it only gives me the option to buy it again.....
Okay thanks
????
Contacting playstore for missing UC
Contact them with the receipt.
And you can add uc to your son's account by going to
pubgmobile.com and clicking on purchase.
Then enter your son's accurate character ID
Then select payment method.
The uc will be mailed. @mild spade
Okay will do.. so why do it give the option to send UC tho the pubg mobile game.... doesn't work???
my facebook account is like this i cant log in my pubg account please help
I have a issue
On pubg m global
Everytime I try to join a team match it will stay stuck on the loading screen
is there a way how I can get the 4 boxes?
No, it is a compensation for certain players, only.
Is there a parachute that you can buy that gives you speed?
My account has been frozen
@lethal sierra No there is nothing like that
@night cloak Just try to restart the game
@night cloak It maybe your network connection problem check it and then try
Hope this will help 🙂
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
my account has temporarily frozen for 2 months.id:5210691051
Could support help in this situation
@crisp sundial:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I have a good connection
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Got stuck on loading screen. Was not able to play and got points deducted. That is lame
!Beta
You can apply for the PUBG MOBILE beta program here, @full haven:
:white_small_square: http://discordbetatest.pubgm.cc
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
You should restart your game when it happens, @remote furnace.
@bold siren Restarted it 3 times no luck
@bold siren forced close and all. Happened to me twice
Make sure to have stable internet connection when you're playing.
One Man Is Hacking and selling hacks please ban him he has many accounts
he has server with 300+ servers
k
I want rename card in pubg please
@upbeat tinsel xD
@night cloak pls bro help me
Umm
No conversations here.
k
@bold siren i dont hav any connection problems. Started having problems with the new update
Try repairing your client.
i need help regarding a emulator error
it was working just fine then i tried to install google play on it and it bugged
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @lethal mango.
What was the reason of compensation
Please refer to this channel's pinned messages for further information, @cosmic gazelle:
:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Are there any flaws in Death Replay...Sometimes it doesn't show ...If I spectate opponent and the match ends DEATH REPLAY doesn't appear..
The other way ...If I click on DEATH REPLAY first I can't spectate enemy after that..May I know if it's happening for everyone or just me?
@quartz wave death replay is still in its early stages... feedbacks for it are welcomed in #old
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @nimble basin.
@cosmic gazelle I'm not about this but there was a bug which caused a loss of crates...
@sand path Okay thnx
H
We are unable to provide assistance if you do not ask a question or state a problem, @whole grove. Remember to read through #faq before asking questions in the support channels.
See,its now announcing who's getting banned, I dont think this feature was there before
It has always been there. @cosmic gazelle
@sand path is it lol ok thanks
How can I get in contact with an administrator of PUBG?
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@jolly pecan:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
In game support is pointless, why even have it if they don’t use it to help???????
Scripted rubbish pointing to faq then closing the chat
Got time on my hands..... might as well start a video blog of how much of a joke it is.
How can I get in contact with an administrator? The NA servers aren’t working properly. It keeps getting stuck in the loading screen. All my friends in games are having the same issue and we keep losing 35 plus points due to the crash. My player is 5132919922
How can I get in contact with an administrator? The NA servers aren’t working properly. It keeps getting stuck in the loading screen. All my friends in games are having the same issue and we keep losing 35 plus points due to the crash. My player is 5132919922
@toxic sage don’t hold your breath.....,.
We are unable to provide assistance if you do not ask a question or state a problem, @serene birch. Remember to read through #faq before asking questions in the support channels.
Hello pubg support
My account of facebook has been disabled so my pubg account can’t disconnect from facebook account , please tell me the solution for this problem .
Please refer to subpoint 4.5 in #faq for further information, @blazing echo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
We are unable to provide assistance if you do not ask a question or state a problem, @serene birch. Remember to read through #faq before asking questions in the support channels.
@storm flume 😂 good one. Nobody helps even with information
That’s sarcasm.......
Ahh the victor guy
Ahh the victor guy. Yes!!
@sand path
I dont have any clue about it too
Had 2 more in game support chats closed without help.....
You need to say no they didn't help when they throw the faq @serene birch
My answer didn’t answered yet.
Have. Total of about 7 chats so far. They eventually get back with some rubbish faq answer... then close the chat. > You need to say no they didn't help when they throw the faq @serene birch
@sand path I
I honestly dont know. Maybe put a brief report in feedback about it and tag Error 403 @serene birch
Thank man. Will do
@sand path
Be clear that your victor is level 10 and you have voice packs unlocked. But after every restart it resets itself and locks again. @serene birch
And you have even uninstalled and reinstalled the game.
👍🏼
Pls ,,
Tell them that
Somone lost his connection , and a game started .
And he clozed the game . Why he loose points , wtf is that ?
And why we play many games we get +5 .. +25 max
And only loose 1 game we loose 40 points wtf?
That's how it works at high tier. @flat wing otherwise everyone would be conqueror.
It's all based on kill and survival and healing ratio
Play a game with top 100 on server and you'll get ez points
@sand path is there need to report Bugs of acrade /amusement park(whatever u call it ) in which we get stuck as it getting removed soon
Bug reports are always welcomed
Hello, !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
How can I collect it pls help me
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.
How can I get ittt I’m not espagnol
Each Anniversary Celebration achievement reward can be obtained once a year by logging into the game during the game's anniversary on March 21. @night cloak
We are unable to provide assistance if you do not ask a question or state a problem, @tame plume. Remember to read through #faq before asking questions in the support channels.
@night cloak Simply login after 346 days and collect first reward
Account once linked cannot be unlinked. @tame plume
Ah ok
Any administrator?
@toxic sage not an administrator but you could state your issue here
NA servers aren’t working properly. As of today, I keep getting stuck in the lobby and it will not allow me to get into the match. I have checked my internet connection and it’s working. All my friends are also having the same issue. We just keep losing 35 points each time. It’s a pain because I am very close to conqueror.
Hi
Very impossible to speak any administrator in here or on the game customer server.
@willow peak DM me the cheater details.
Is it possible to add twitter on your account if you already have Facebook and Google play linked in becaude on emulator its not working with facebook login
فش ذكر في بوبحي يحكي معي
Please do not use any other language aside from English in this channel, @blazing echo @tame plume. Refer to #613267301243944960 for language channels.
Is it possible to add twitter on your account if you already have Facebook and Google play linked in becaude on emulator its not working with facebook login
@hallow atlas
Maximum of only 2 accounts allowed
How much risk in gfx tool ?
What’s the issue ?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @surreal portal.
A 12 yr old reported me for nothing and i got merit loss he was continiously bombing me and knoced me down .... My teammates revived me back and he knocked me again n again trying to kill me and when i knocked him bc of my frustration and then he got killed by me by my fault and then he gave me merit loss and reported me unnecessarily.
@ivory vapor you can play classic and restore your merit points @ivory vapor
I'm having heavy laggy game. So i need to use gfx.
Can i use it? Is it safe ?
@storm willow
Can i then remove my Google play nad if u can how
@ivory vapor:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@tame plume do you have another account linked ?
@surreal portal:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@hallow atlas you can revoke access but you may not be able to link another account. You will be restricted to use Facebook alone.
You can contact the customer service via the game settings, @tame plume. Refer to subpoint 5.3 in #faq for further instructions.
Contact customer service for further concern. @tame plume
Please do not use any other language aside from English in this channel, @tame plume @blazing echo. Refer to #613267301243944960 for language channels.
@blazing echo English
Next time you both will get mute for using non English
Ok bro
Players are facing very high ping 👀 like every player of my clan
It's game issue can't blame isp
My account is hacked and there is no way to get it back from social media or ingame, help
Character ID : 5739317949
Username : 亗FSBRUSSIA亗
KD : 24.60
Bullet Cheats
Auto Aim
Speed Car
Run fast
I redeemed 1000 coins from the bonus challemge shop for the 100uc box but never received it what kind of scam is this
The system detects these, you will be refunded via mail in 6-7 hours. @static apex
oh okay thank u
@sour grotto you must report from #cheater-reports channel. 😉
I took 6 hours and don't know why @mortal patrol
@sour grotto you can dm me the report.
@sand path
??
Where do I see the report? @sand path
You wanna report a cheater?
You'll need
1 In game name
2 Numeric iD
3 Video evidence @sour grotto
@sour grotto:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
When will I stop getting this
Every time I get this, it's when I kill somebody
I already tried using DNS Changer to use Google DNS
And also my date and time is network provided
What else could be the problem?
Please help me
Rooted/jailbroken? @pearl blade
I have GTX 1050 Ti 4GB Graphics card but......In PUBGM I get only HD mode...why not HDR and Ultra HD
@sand path ??
@sand path. Nope
Hello
Hello
I have a problem I didnt recive the 80 mb update
Onley 17 mb update
@austere pagoda can you stop asking it here? Go to #emulator-support and stop spamming it ffs
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @austere pagoda.
Hello sum one can help me
@pearl blade device?
Please refer to this channel's pinned messages for further information, @chrome pendant:
:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Ok
🇪 HDR/ Ultra hd not coming
@onyx cairn okay for what kind of players? what kind of compensation do they need? And where's the compensation for those who constantly play against hackers? I also get no compensation if I score against hacker minus points. I don't get any compensation
@strong musk:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@signal sleet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can anyone send me the link of the online report
Why
The game after each update continue to lag i have 6gb snap dragon phone and the game laging especially when encountering players .. pubg after 2 years until now didnt make solution for lag unfortunately instead of fixing hacks and bugs the just work on skins and how to make money
@night cloak if you have video evidence dm me
i have a problem my account is linked to google play games and facebook but my facebook got deleted and now i have an iphone so i can't use google play games how can i unlink my old facebook and link my new account?
@cinder prism that is not possible to play on iphone
And you cant unlink
what can i do now?
@cinder prism your only opening is to get android device
I got 2 classic crates as compensation but I don't know why?
@vagrant onyx so i should buy an android device to access to my account ?? there's no solution ?? i only have iphone now
That's the only way @cinder prism
They do ONE quick update now I cant play
Keeps saying bs like no server response
If you can't log in to your account, then its lost. @shadow ivy
Is your account already linked to a Facebook account?
Yes but can I change the address if I want to?
Damn, ty
I want to report a player but it was on a TDM match and I can't write down his name,I only have a screenshot
@tidal wasp go to career results click on report option below u will get a icon click on that u can have his character id
Oh thx
@tidal wasp u can report the guy in-game or if u have any video proof use #cheater-reports
Hello, @tidal wasp!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
I recruited 2 rookies and had them both reach lvl 20 but still i dont get the reward and its says 19 level on one rookie even if its 20
Might take some time to refresh
Victor voice bug
i have problem , when i want to send popularity for my friend tell me ( filed to send gift ,the target has blocked you) and im not blocked on the account anyone can slov that :)
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @bold oxide.
Anybody got the 53 mb in game update?
@night cloak yes
When's the survival mode coming out?
16 April, if you mean the arctic mode
When is the Africa server coming?
Can anyone help me with 60uc
@uncut badge what happened
I can't wait to buy the royal pass.
But i need 60 uc only.
I love that 100 rp dress (male)
@sick shale??
@uncut badge Do not beg, read #613267301243944960 please
@surreal geode its take time
@sick shale ok am sorry bro
How do I get conqueror, what's the best way to earn the most points?
When is Africa server coming?
I win matches with 10-14 kills in ace tier only get around 15-25 points
@surreal geode survive , reach top 10 ( 10 alive or less ) , healing , killing
Thats you gain you more point
if you play solo
why can’t I invite people into this server?
Permanent Invite Link:
:white_small_square: https://discord.gg/pubgm
@vast sequoia use this link
Does more damage increase points?
Thanks
@surreal geode
Why Noone is answering my question?
Ok thank u
@frigid depot there is no more info about the Africa server yet
@vagrant onyx that was very helpful.
Is erangel V2 coming to mobile ?
Are they gonna do patch where they remove stuff from game cos the game is like 5gb rn
@surreal geode no more info about this
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello when i launch the game i dont hear my teamates speaking
I have tried with both speaker and earphone and the same problème keep showing off
My game has no sound
@wheat pumice Can you check if you have microphone permissions enabled in the device settings?
Already checked its enable
I waana talk with Pubg maneger
This happened to me 3 games in a row
I love this game but at this point it is bring more frustration more than enjoyment
I played through the freezing PUBG at least I was able to get back into the game
This is showing that PUBG doesn’t value our time
Match server timeout. I lost -15 points. Not fair. I never even got to enter the match. I need my points back. I am trying to push. #NOT FAIR
@tranquil viper Server timed out issues are directly related to network issues. Make sure you are are connected to a stable internet connection before you start matchmaking.
@blazing saddle I am connected to a commercial grade internet. None of the other devices have had any connectivity issues. My teammate had the very same issue as well along with me. I've never faced it before.
Kindly contact the in-game customer support team for further queries, @tranquil viper.
@blazing saddle look at the other 3 players before my post, they have the same issue
North America server?
@left joltyea North America
Ah indeed!
@blazing saddle it's happening to a lot of people, happened to all 3 in my group this morning, twice in a row. it's 100% a server issue on the games side. And as far as contact the in game support, already tried that not only was it a complete waste of time, it was dismissive and borderline insulting to the point I'll never give these people another penny.
@spare quiver I've lost -27 points to this crap already. As it is the hackers have made me lose so many, and now this. I need my points back. @blazing saddle
As I said, if you feel it is a server sided issue and you should be compensated, contact the in-game support for it.
@blazing saddle I'm pretty sure they won't respond, but can you please walk me through, where I can find that option in game?
@blazing saddleas I said in game support is worthless
It's actually a window into the amount tencent cares about anything besides the customers money, which is clearly zero.
Why does my game not load
It’s stuck in 3/4ths of it
And I have full bar of connection
Fix the ping in the asia server!!!!!!!!!
Hey there, I just updated my game today and it reset all of my controlls back to default. Lucky I had screenshots of what they looked like before the update, so I was able to change them back. I just wanted to let you know that I happened, because it also reset a couple other people's controls that I'm friends with.
Anywho thx for everything y'all do to keep this game up and running, y'all are doing a great job! Have a nice rest of your day🙂
Please reduce the ping in asia server it is high!!
@night cloak This problem will definitely be investigated
Why do I need a bonus event coupon if there are no events?
@twilit beacon All bonus [coins/coupon] will be removed after the specified time
@jovial hedge So it is perpetual
@twilit beacon which coins/coupons?
From which event?
um, in some weekly report, at the very bottom of the page, there was some sort of bonus event coupon, that is, there is no one event
@jovial hedge im ru, and u need, screenshot this coupon?
Happened to me today
Twice, I lost 60 points in total, I also recorded it
I use 4.5 G full signal data, this is not possible, this is kind of an offense for our time invested
@twilit beacon yes please
Sent a report to costumer in-game chat, hope they give us our points back
@twilit beacon You received this coupon via vpn from Indian competitions or another country [Bonus challenge]
and it's likely that this event will be available to everyone in a while
no, it's not vpn, I'm 13, and I don’t know how to use it
I can roughly show where I got it, show?
My game does this a lot
@jovial hedge u dont know ru language
@twilit beacon This coupon is for the bonus challenge event
@twilit beacon no sorry.
@twilit beacon We have to wait and see when these bonus challenge will start
No, @twilit beacon. Bonus challenge has fixed match timings, where you have to spend a certain amount of those tokens or UC to participate. You get bonus coins for winning/gaining points in these matches and you can redeem the bonus coins for rewards and UC.
Why the youtube videos were deleted? 😞
@old violet Try not to include links in your posts. Sending links is not allowed in any public channel of the server and links are automatically deleted by the bot.
@surreal geode What is the issue?
@surreal geode Same Happened to a lot of us, hope they give us our points baack
@blazing saddle can u not see how dumb this ranking system is
It could take me 5 matches to get 30 points all together and then I could lose it all in 1 match just by dying early
The rating system depends on various factors like kill rating, total rating, tier of enemies killed and other factors. There is no known algorithm but the number of positive points you get per match decreases as you go up the tiers.
It's like that for everyone, It's what makes the game fun and challenging for me.
@blazing saddle u saw I got 9 kills and top ten so why only 3 points plus I survived 22mins
Contact the in-game support for further queries, @surreal geode.
@rotund trellis it's frustrating especially when there are so many hackers in high er tier
Hello, @surreal geode!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
@surreal geode read the bot message if you want to report cheater
Hi
What’s wrong with the Fpp servers?
@gleaming thicket TPP too
I think carona virus is catching up with pubg
Hello, I’m having trouble with my tdm loading in and I’m positive it’s not my internet because it’s rlly good and classics are just fine. It keeps happening just after this recent update. If anyone knows how to fix that would be awesome. A dm is good so it doesn’t get lost in this server.
There is a loophole that some of my players use to maintain the rating I want to help shut down
??????
Huh
Is there any platform from where i can buy clan??
@blazing saddle I just did. It was a very generic message and I am pretty they'll do nothing to compensate us. Really sad. As it is the servers are infested with hackers and now this. #NOT FAIR
@civic surge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
help? ??
Help
Hi
@noble yacht hey what is it
We are unable to provide assistance if you do not ask a question or state a problem, @barren silo. Remember to read through #faq before asking questions in the support channels.
@green vine hey
is there anything you require assistance ?
how do I communicate with the company
@tacit mangoi just learned today you don't.
Here
I Recorded a video for a hacker but I didnt saved his game id how to report in this case , only have video
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @young ocean.
@tacit mango PUBGMOBILE_CS@tencentgames.com
@vagrant onyx I had Recorded a video for a hacker but I didn't saved his game id how to report in this case , only have video as evidence and his name
help me
@green vine there should be the character ID of the cheater in the bottom right corner of the video
@young ocean go to emulator support
@tacit mango:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sand path I only have death replay how can i find the id
where is emulator support
@green vine you may go to The ban section to see previously reported players.
@young ocean go to guidelines and react on E
@sand path I tried it but Its only show his name .. and he uses hard symbols in his name
What was the 57mb update for?
@green vine if you still have the video ( you might need still to provide his id )
Hello, @green vine!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
@green vine or go here #cheater-reports
Or dm me
Thank you If I tried To send a screen shot of his name , would you help me with finding his name symbols? @vagrant onyx
Dm me @green vine
What was the 57mb update for?
P.S. No pinned messages
The update was for preparing for the Arctic Mode and Ranked Arena Team Deathmatch which will launch in mid-late April, those who didn't get it, will get it in the future. The compensation was related to the critic achievement
When you get a second upgradable weapon were do you collect the parts from?
Materials can be collected from various spins, and if the skin is repeated in the spin. It gets converted into materials automatically.
And how do I get support now that after collecting the gun for a second time I haven’t received the materials?
You have. Check your inventory. If not. Ingame support is the only way.
After a few restarts it finally showed up thank you.
Soooooo everyone has been having this problem where you can't progress past the loading screen and you lose points for that match do the support know about this?
I need help can someone listen to me plz?
We are unable to provide assistance if you do not ask a question or state a problem, @lusty salmon. Remember to read through #faq before asking questions in the support channels.
Listen 2 days ago when I was playing suddenly it showed temporary frozen error due to abnormalities
Went to that chat there are a lot of ppl posting videos about it
But I checked gameloop and it was fully updated and on my system no problem was there
More the feedbacks. The Quicker we hear from them...no video is fine too @eternal compass
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @lusty salmon.
But they disabled my I'd for 2 months I was at crown 4 and I am still at crown 4 even I bought royale pass help plz
But I can't do can u explain me
Well I hope they know about it because as it is right now a lot of people can't play because its a points losing fest out there
You may go to #discord to ask for the role to admin @lusty salmon
I have no idea about emulators.
So I see an update was just pushed is it normal for players to not be able to join a game after a patch?
Not normal at all, and not everyone has received the update.
Interesting I can’t join any game it just sits on loading forever trued all but classic.
Please help!!!!!! Pubg keep freezing on loading screen and i cant get into matches... im using an iphone 8 plus... i repaired already and reinstalled the game... i cant get into any matches... please help me
That what im using now
It happen with me using wifi
I even restarted my phone
So its a network issue?
For me yes
Either the match wouldn't load or I get kicked of match
So while matching I use data and after match start I switch wifi again
The gap is when you are in the match and die before your teammate goes and leaves before he dies and goes and activates the rating protection card and when your teammate ends the game he does not count the lost points or the loss and here is the hole that some cheaters use
@sand path @vagrant onyx
@formal apex yo apple is purposely slowing down old iphone
It depends, but the loading has been bugging many quite lately. Occasionally the game client would even freeze. Frame drops during CQC and Desync.
The game needs to be optimized.
What happen to the update? i just woke up and updated pubgm 57mb then after i updated the game i always get 'no response from server.'
Cant play or anything.
@formal apex Check Pubg mobile reddit, already speaking about it, many FPP players mostly facing this loading screen and tier points loss issues
We are waiting for pubg mobile to say something and compesate us
Give em a report in game with a ss of your loading screen, dont forget to tell em you want your points back, as everyone here does @formal apex
.
Its a server issue for sure its not a network issue been in 2 different squads and all six players had the same issue
@eternal compass That is, report it and tell em we want our points back!
where can I reach the department in charge of monitoring Crew Challenge?
You got evidence of cheaters? @quick lichen
I already submitted and hacker got banned but his Team still able to do Crew Challenge
@sand path
They still cheating? @quick lichen
Yes and the team supposed to be disqualified @sand path
I'll get back to you on that
@noble yacht i will get back to you in a bit
@mighty crypt wait for it an a bit and rest your connection
My game crashed and i cant rejoin and wtf is this bs, is there going to be compensation or is it going to be fixed within the next decade?
ruining my stats and ranking and just wasting my time in general so any information on this bug which literally makes the game unplayable for certain games?
Hello،
my Facebook account has been hacked and unfortunately it is related to Pubgm and I have contacted support and I did not receive help from them, could there be another way to help me remove the link with Facebook?
@scarlet breach remove the link with facebook
( you mean like unlink facebook from the account ) ?
If yes
than that not possible
Please refer to subpoint 2.8 in #faq for further information, @scarlet breach. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Yes,i mean that
@scarlet breach you might refer to this also
https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984
and like i told you its not possible
your only way is to contact facebook support for trying to recover your hacked account
@sand path yes
If you have a screenshot of their reply. That would help
@vagrant onyx
ok
@sand path 👍🏻
@sand path is there any supervisor I can reach regarding Crew Challenge

