questions

[tardy kraken]

oh kay then I'll wait i guess

thank you all for your help

[storm flume]

You can contact the customer service via the game settings, @tardy kraken. Refer to subpoint 5.3 in #faq for further instructions.

[sand path]

How to contact customer service ^

[tardy kraken]

oh

thanks whoever did this behind bot

[sand path]

[grim nexus]

Hi

I purchased 60 UC the money is deducted from my account but the payment failed in game

How can i get refund? @polar marsh

[light urchin]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @light urchin. Remember to read through #faq before asking questions in the support channels.

Please refer to subpoint #5.3 in #faq for further information, @grim nexus. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@light urchin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@grim nexus What was the mode of purchase?

[night cloak]

@storm willow yes I am using global cielent

[storm willow]

@night cloak make sure you are using same login credentials that you used while linking account.
If you have successfully linked earlier, you can use that logins anytime.

[night cloak]

But I am unable to do so I have the original Twitter accout connected to that but unable to retrive

[willow ruin]

@storm willow @normal fulcrum can we play crew challenge matches without leader??

[night cloak]

@storm willow

A new account is created by pubg with same Twitter accout

[willow ruin]

@Storm Breaker @SpongeBob can we play crew challenge matches without leader??

[night cloak]

How it is possible 2 accout connected with same Twitter accout???

And unable to connect with old main pubg accout ☹️☹️☹️. @storm willow

I have 1500 uc there to☹️

[storm willow]

@night cloak go to twitter on app or browser then accounts/ settings / apps and sesssion see if you have PUBG on that

[night cloak]

Yes I have pubg there

[willow ruin]

@storm willow can we play crew challenge matches without leader?

[night cloak]

I revoke it ??? @storm willow

[storm willow]

@willow ruin should be playable with anyone from the registered crew

[willow ruin]

@storm willow ok

[night cloak]

Any help I am very sad 😞

[storm willow]

@night cloak do you have another linked account ?

[night cloak]

If I modified my Twitter account any chance this will happen??? No no any other link ☹️. @storm willow

[storm willow]

@night cloak as long as you have twitter account working you should be able to login

@willow ruin I will reconfirm it again soon.

[night cloak]

Then why it’s not happening??? Why I am logging in to new accout with the same Twitter accout ☹️ @storm willow

[normal fulcrum]

@night cloak The issue is one of the following 3

1. You logged in to some other twitter account
2. You've linked some other social account with your pubg id
3. You used some other pubg mobile client. Like kr or vn version

[arctic trench]

I purchased 60UC but didn't get any April Bonanza. And the April Bonanza event is now not avaioable in the Event.

Why?

[sand path]

Check your inventory. They are disguised as 'red hero crates' @arctic trench

And you had to claim it from the event

[arctic trench]

@sand path I went to the Event section to claim it but it was not there after purchase.

[sand path]

Did you check the event section before purchasing?

It is still available. @arctic trench

Please check your inventory for these crates. If it shows up as collected.

[arctic trench]

@sand path Yes. I checked it first. It was there. Then I purchased the UC. When I came back again to the game AprilBonanza was missing from the event.

[sand path]

You need to scroll down in the events tab from the right hand side. @arctic trench

Please confirm. If it is missing. Post a screenshot.

[lost hinge]

👀

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lost hinge. Remember to read through #faq before asking questions in the support channels.

[lost hinge]

😢

[arctic trench]

@sand path

@sand path U can see. It is not there. I scrolled.

[sand path]

Give me a few minutes.

[arctic trench]

@sand path I contacted in-game customer support but they gave me two options 'Purchase not successful after deducting money' and something else but UC was there but I didn't get the extra AprilBonanza UC.

[sand path]

Did you say the event tab itself has gone missing? @arctic trench

[arctic trench]

@sand path Yes. The tab was there earlier. But went missing after I purchased UC.

[sand path]

You can try clearing cache, logout and repair client .....then login to see if it appears @arctic trench

Do the routine repair.

[arctic trench]

@sand path Will do that.

[sand path]

Let me know. @arctic trench

[night cloak]

I have fill the form of beta testing yesterday but i got no gmail and no in game mail

😟

[sand path]

It takes time. And only limited numbers are selected. @night cloak

[night cloak]

@sand path ok

But i have filled it yesterday @sand path

[sand path]

If you dont get a reply. Then unfortunately you weren't selected. It depends on the region as well.

[night cloak]

@sand path ok

[arctic trench]

@sand pathI did the repair but it is still the same in game. No April Bonanza.

@sand pathI did the repair but it is still the same in game. No April Bonanza.

@sand path PUBG gave me a notification about this offer too, still it went missing in my event tab after purchase was made.

[proven scaffold]

@arctic trench may be it was a part of April Fool😂

[arctic trench]

@proven scaffold Yo man. Atleast they should have given me a Fool title.

[turbid moth]

Can play in PC and mobile in an ID

[amber cedar]

@sand pathhi

I have one query

[turbid moth]

Can play in PC and mobile in one ID

[sand path]

Yes @turbid moth

[amber cedar]

U know when u r playing that time if ur mic is on and u play song in that same device.Then ur teammate can hear that song .

But in my realme 6 pro when i play music my teaamate cant hear . I am uaibg realme buds 2 also.

Why ?

[turbid moth]

@sand paththanks

[sand path]

Well....the song plays in your ears through the buds. @amber cedar

[amber cedar]

Yes @sand path

[sand path]

Contact customer service and use the term" April bonanza event missing " @arctic trench

@amber cedar the microphone isnt sensitive enough to catch what you are playing in your ears.

[amber cedar]

Realme buds 2 i m using

Tey tell me to goto app support

[sand path]

It is supposed to be like that

Otherwise your teammates will hear the ingame media as well

Songs are only audible to your teammates when you arent using any secondary audio output.

[polar marsh]

@lofty owl:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[amber cedar]

If i use another erphn in which when i use my old device that time it works then what it will be means?

@sand path

[sand path]

It doesnt work

[arctic trench]

@sand path i did that. But they r giving options about unsuccessful payment and UC fail after payment deduction. No more helpful.

[sand path]

Say they are not helping @arctic trench

They will connect you to someone

@amber cedar are you playing song on a second device?

The buds might have noise cancelation.

[deft path]

My facebook Authorization is revoked. How to re-claim it

[arctic trench]

@Somefperson#1214 I did that. Then they give me more options. None helpful. I skip them. Then end conversation. I agai n start a conversation and the same goes on.

[trail shard]

Hi today crew challenge is starting , should i participate in 3 matches out of 6 ?? Or all 6 matches todày???

[arctic trench]

They r not helping.

[amber cedar]

@amber cedar are you playing song on a second device?
@sand path no

Same device

[worldly stratus]

أكونت الفيس بوك بتاعي أتوقف و مش عارف افتح ببجي

اعمل ايه

ساعدوني بلييييز

[tawdry jasper]

@worldly stratus english pls🤔

[worldly stratus]

Hi my Facebook account is stopped and my account in pubg closed with it I need to login to my pubg account again without Facebook account please help me what can I do??

[storm willow]

@worldly stratus you don’t have another social media account linked ?

[worldly stratus]

No I don't

[storm willow]

contact Facebook and recover your account @worldly stratus

[worldly stratus]

I do that and they told me after 24 hours but do you have another idea to get my pubg account

[night cloak]

@somber solstice @neon patio here is pubg hacker live on youtube

is here any support to ban them

i shaare link in dm

[merry sandal]

You can DM me the link, @night cloak.

[storm willow]

@worldly stratus No other method, since you haven’t linked 2 accounts.

[night cloak]

Hello i linked my account with 2 social accounts and both had been hacked how could i recover my account or link it to other social account ?

[lean ingot]

Should I use vpn because my wifi provider not giving reply about ISP issue

After lockdown I'll change the wifi service provider

[storm willow]

@night cloak https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

[raven wadi]

Why i m not able to Redeem

[storm willow]

@night cloak highest rank during the season

@lean ingot using VPN isn’t recommended.

[lean ingot]

@storm willowso I have to wait until lockdown

[storm willow]

ISP issue is everywhere, due to lockdown. Using VPN won’t do much help, in addition to that it isn’t recommended by the dev.

[polar marsh]

@spare lynx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fleet orchid]

What to do now 🤔

[lean crescent]

@fleet orchid Your OBB File is missing.

[fleet orchid]

What to do now @lean crescent

[burnt ocean]

How do I fix this issue. I can’t login using my Game Center Account

[tawdry jasper]

@fleet orchid redownload the game, I had the same issue last time

[burnt ocean]

didnt work

[fleet orchid]

@tawdry jasper but i have the obb file in Android folder

[tawdry jasper]

may not be that, but redownloading fixed the issue for me @fleet orchid

[fleet orchid]

Hmm re-download 😐

[tawdry jasper]

@burnt ocean have u tried restarting or making sure u still have access to that acc?

[burnt ocean]

Last i played was yesterday and today i had this problem

[sand path]

Can you post a screenshot of the obb file? @fleet orchid

[fleet orchid]

Okok @sand path

Nero ^

[sand path]

Inside the com.tencent.ig @fleet orchid

[lean crescent]

The main file is missing @fleet orchid

[fleet orchid]

Hmm

[night cloak]

@burnt ocean restart the game

[night cloak]

Just redownload game

[burnt ocean]

tried redownloading, restarting still doesnt work

[night cloak]

Your platform

[lofty trail]

Explain something @night cloak

[burnt ocean]

IOS

[lofty trail]

How many total days we get to play 12 matches and how many matches we can play per day in crew challenge

[night cloak]

First unistall game

[lofty trail]

@spring void ^^

[night cloak]

@lofty trail you don't have to tag everyone

Kd monster

[lofty trail]

tagged a mod and a contributor k

you're gonna help me or what?

[sand path]

6 matches everyday @lofty trail

Best 12 are considered.

[lofty trail]

No I know that

How many days do we get to play 12 matches

And how many matches we can player per day? All 6?

[sand path]

Yes 6 matches per day

[lofty trail]

but it says play upto 3 matches

[sand path]

Let me check if it has changed.

[lofty trail]

Also how many days we get?

[sand path]

3 days

[lofty trail]

So we have to complete 12 matches in 3 days

[sand path]

Yes you can play upto 12

But only best 8 will be considered

[lofty trail]

but in the crew challenge it shows 6 dates, 3,4,5 April and 10,11,12 April

[sand path]

10 11 12 might be for the next round

[lofty trail]

nah it's for the qualifiers round

M confused

@sand path check dm

[sand path]

Yes those are all the dates for the qualifying round @lofty trail

[lofty trail]

So I can complete 12 matches in 6 days

[sand path]

Yes

[hybrid lodge]

Issue for entering match some time I got notice enter match agin and some time server time out and I also got trophy down in every match without entering

[gusty grail]

Okay so there's no explanation in game.

To do crew challenge, we hit start match individually and it's like a room?

[whole grove]

Whats a big wheel of uaz omg 🤣🤣

[lime juniper]

Please provide your region, in-game server and numeric player identification, @arctic trench. We will find the appropriate team and solve your problem. Apologies for any inconvenience caused.

[obtuse forge]

A friend of mine has been facing this issue since yesterday. He tried the repair tool but he was still unable to log in with his account. No idea what happened, everything's been fine until he booted up the game to find out he was logged out and had to create a new one.
Did anybody else face this too? How do you fix this?

[hallow atlas]

Can i change my facebook login account on pubg mobile ?

[vagrant onyx]

@hallow atlas no its not possible

[hallow atlas]

@vagrant onyx thanks

[arctic trench]

@lime juniper Asia. Gamer ID 537929224

[lime juniper]

Thank you for the information, @arctic trench. Please wait patiently and I will get back to you as soon as I have more information for you. Since China just got weekend, it might take a little while, most probably Monday.

[sharp onyx]

"There’s this glitch when I spectate it changes all my graphic settings to the highest"

One of my friends experienced this problem

[polar marsh]

@somber kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@blazing saddle

[blazing saddle]

@sharp onyx Kindly send all game related bugs and feedback in #old channel.

[sharp onyx]

sure. thanks

I am asking for a friend, so just wanted to know if there was a possible fix?

[normal fulcrum]

Hi @arctic trench

Before Error can make a report about the issue you faced regarding the April Bonanza event, I would like to understand the whole situation. Do you mind sparing some time and clarify all the things @arctic trench?

[hybrid lodge]

Issue for entering match some time I got notice enter match agin and some time server time out and I also got trophy down in every match without entering

[tidal wasp]

I wa to report a cheater

Want*

[storm flume]

Hello, @tidal wasp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

Hello? Where can i find brothers in arms mode?

[floral edge]

how to send team recruitment to clan chat like this?

[tidal wasp]

Thank you

[night cloak]

Hey

Do any of you know how i can find brothers in arms mode? I don't see the option anywhere

The card number entered is not compliant, please check and re-enter. I get this error message when trying to pay with MasterCard to buy UC, online.

[night cloak]

What do I do

[sand path]

@night cloak events > notice > Go

[floral edge]

@night cloak in the lower right of your friend list

[night cloak]

Ok thx

Now I get this message : 对不起，系统繁忙

[sand path]

@rugged umbra report on #discord

[tidal wasp]

@night cloak

@floral edge

[sand path]

Nice work! @tidal wasp

[tidal wasp]

@sand path Thanks 👍

[sand path]

@night cloak try purchasing from pubgmobile.com

[quick fulcrum]

Guys i want to do revoke they replay me just this message

[floral edge]

oh it been there the whole time lol ... thanks bro @tidal wasp

[night cloak]

It is on that site

@sand path

[sand path]

You can contact midasbuy. Mail is in the pinned messeges. @night cloak

[night cloak]

@tidal wasp thx and how can i change myself into a vateran?

[tidal wasp]

@night cloak

It only works after u reach gold V on duo or squad

[quick fulcrum]

Any help ?

[tidal wasp]

@quick fulcrum Sorry I don't know hot to help you about that

[night cloak]

I'm Platinum

[vagrant onyx]

@quick fulcrum what is it ?

[tidal wasp]

Press start searching

[night cloak]

I see no option for that also I'm plat

[quick fulcrum]

Bro i wan to do revoke my Facebook account and they just replau me this message

[tidal wasp]

I think you have to wait until someo e chooses you

[night cloak]

Well it starts as a rookie and it trys to find a vateran for me

[sand path]

@quick fulcrum it says that its already processing .

[night cloak]

I want to be vateran but there's no option

[vagrant onyx]

@quick fulcrum you need to have 2 log in method linked with your account

[quick fulcrum]

@sand path so what should i do ?

[sand path]

Have you reached ace in any season? @night cloak

[night cloak]

Yes

Season p

10

[vagrant onyx]

If so you have 2 linked follow this @quick fulcrum

[tidal wasp]

@night cloak Press this and wait for someone to choose you

[quick fulcrum]

@vagrant onyx yes i have 2 social accounts

[vagrant onyx]

@quick fulcrum follow the picture

[rich fjord]

This is what u get when u push rank in solo on Middle East. Hacker with 2 team up players against one.

[sand path]

You're actually a veteran.you need to search for rookies

[quick fulcrum]

@vagrant onyx yes i did that and i got that message bro

[storm flume]

Hello, @rich fjord!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[tidal wasp]

And wait for someone to choose you

[night cloak]

@tidal wasp ok , but I'm not a rookie , will it give me the option to be vateran after it?

[tidal wasp]

What do you mean?After what?

[vagrant onyx]

@quick fulcrum they was all ready ticket for that issue and they did addressed it ( like fixed it )

[sand path]

You cant switch between veteran and rookie. @night cloak

[tidal wasp]

@sand path Wait what

I though youcould

You could*

[sand path]

The switch button was removed and the rules were changed

[night cloak]

@sand path how i can be vateran then?

[tidal wasp]

@night cloak You are

[quick fulcrum]

@vagrant onyx they told me in every emails that we can't help you 😥

[night cloak]

I think it's a bug but it's searching for vaterans

[tidal wasp]

Is it searching?

[night cloak]

Hey please help me

Yea , it will be fixed if i enter a match

[vagrant onyx]

@quick fulcrum you doing with the log in method that not hacked or somewhere else ?

[quick fulcrum]

@vagrant onyx yes i log in to my account the i send them an email

[vagrant onyx]

I am not sure
what happen with you

[night cloak]

@sand path okie

Türk varmı

[storm flume]

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

[night cloak]

Daha iyi anlaşabileceğim biri

[vagrant onyx]

@night cloak no Turkish use english only

[night cloak]

@vagrant onyx Ok can you help me

[vagrant onyx]

@night cloak yes what is it ?

[tidal wasp]

Oh wow

That bot keeps doing and it's terrible

[sand path]

Report them ingame @night cloak

For verbal abuse

[modest shell]

Is it only bots here too ??

[sand path]

No @modest shell

[modest shell]

I mean the support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @modest shell. Remember to read through #faq before asking questions in the support channels.

[vagrant onyx]

@night cloak yes

@modest shell real human can also provide support not only bot

[night cloak]

@sand path There is no reason to report just threatened

@vagrant onyx I just wrote my complaint but it was deleted

[polar marsh]

@modest shell:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

Please switch to #pubg-mobile @tidal wasp

[marble thicket]

How many matches we can play in a day in crew challenge? @sand path

[sand path]

3 @marble thicket

[serene axle]

Um hey there
I use pocof1 and my screen recorder works fine in all games except pubg
Whenever I approach enemies,game lags if I use screen recorder
If I don't use recorder it's fine
I wanna record duh any suggestions?

[sand path]

Record in the lowest quality @serene axle and dont use Facebook as login method in pubgm

[serene axle]

I've used FB for login

Already

[sand path]

Facebook may cause considerable lags

You can link a second login method @serene axle

[serene axle]

Alright

If I record in 720*1080 it won't lag?

[sand path]

Depends on the device also.

[marble thicket]

Then how can these guys got more points then us? @sand path

[serene axle]

Alright

[sand path]

But yeah lower the load the better...and play in low graphics

[serene axle]

Smooth+extreme?

[sand path]

Kills and position @marble thicket

[marble thicket]

@sand path we played one game and got chicken but 590 points just ?

[sand path]

Kills matter too in crew challenge @marble thicket

The other teams have 32 kills chicken

[spare forge]

@sand path maam ac was Ben reason using third party app but I never use

[polar marsh]

@spare forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[marble thicket]

@sand path those are hackers dude then. No fair person can win the crew challenge then

[shadow sky]

Hackers on the top ... On crew challenge!!!! 😂 😂 😂 😂

[astral pulsar]

Please is hackers please banned I'd

[storm flume]

Hello, @shadow sky!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[pearl blade]

Why did I get this

Why

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930 @pearl blade

[shadow sky]

60 killls is not fair... Are they dominated whole server 😂 😂 😂 as we have seeen on that , during competetive its hard to get kills... Although some managed upti 35-40kills .. but 60 killls ... Isnt it something to review ????

[tawdry jasper]

if they're reported, it takes time due to many other requests and reports the system receives a day

that looks like smurfing not hacking

[tidal wasp]

@sand pathI know Im asking that guy that accused a 15 kd guy

[sand path]

But that 17kd Guy is hacker @tidal wasp

You can tell by the headshot%

[tidal wasp]

Oh ok then bye,Imma head back to pubgm chat

I never though of that,thx

[tawdry jasper]

ghost ping?🤔

[sand path]

Please use #pubg-mobile for conversations

[lilac flare]

Hi guys does anyone know when the m4 jocker fool'swill be released on@global pubg ? thanks in advance

[tawdry jasper]

@lilac flare there's no info on that rn🤔

[lilac flare]

Because korea pubg m4 jocker just released 5 days ago and normally what had been released on korea will be on global after few day

s

[night cloak]

hackers in crew challenge 😞

[tawdry jasper]

u can follow #news to stay updated @lilac flare

@night cloak report them in-game, they will be punished soon accordingly

[night cloak]

kinda not fun like all top 100 teams are hacking

in crew challenge

[lilac flare]

@tawdry jasper There is no update regarding m4 jocker , ill try

[left sinew]

I removed my account from facebook how to get it back accidentally it was a very expensive account @somber solstice @neon patio @vital sluice

I removed my account from facebook how to get it back accidentally it was a very expensive account @somber solstice @neon patio @vital sluice

😭😭😭

[tawdry jasper]

dang logan😬

[storm flume]

You can contact the customer service via the game settings, . Refer to subpoint 5.3 in #faq for further instructions.

[tawdry jasper]

@lilac flare there might be one soon, so stay tuned for that

[night cloak]

Hello, I am using General Mobile gm5 plus constantly throws it out of the game. Is there a solution for this?

where should we post old screenshots ? like which social media

[tawdry jasper]

he's spamming me in dms now:/

@night cloak wdym?

[night cloak]

Hello, I am using General Mobile gm5 plus constantly throws it out of the game. Is there a solution for this?
@night cloak help me

like which social media

[tawdry jasper]

@night cloak does your phone meet the minimum software and hardware requirements?

[night cloak]

twitter/insta ?

[sand path]

Twitter will do @night cloak

[night cloak]

@tawdry jasper Yes it meets all

[tawdry jasper]

try adjusting ur graphics and enabling auto adjust graphics maybe? worst comes to worst try repairing it

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hybrid lodge]

Issue for entering match some time I got notice enter match agin and some time server time out and I also got trophy down in every match without entering

[warped ingot]

HELLO SIR my fb account is been hacked by someone please give me some other link to have access with my account please

[elfin canopy]

@warped ingot do you have any other social media account linked with your PUBGM?

[warped ingot]

no

when was fb login link introduced in pubgm?

[storm willow]

Contact customer support @warped ingot

[warped ingot]

@storm willow thnx

then what?

their is a bot bro

[storm willow]

[e-mail]

Contact them explain your issue, only they can help on account related issue.

[warped ingot]

Should i Mail them?

[merry sandal]

Yes.

[covert turtle]

How to play tier customs

[subtle crystal]

Someone know why i cant see my name in crew challenge? Even when my teammates can see me in the list? I am tablet player

[raven wadi]

Why i m not able to Redeem

[elfin canopy]

@raven wadi you don't have enough coins (energy drinks). Look below the costume, Owned= 0

[zinc ether]

Why pubg I did not do anything

Kd 2.35?

[sand path]

Can you translate

Is your device rooted/jailbroken

[zinc ether]

Noo nooo noo root

[elfin canopy]

Wait! They just said turn off spectating option. Nothing about don't use hacks again?

[zinc ether]

Or jailbreak

[sand path]

Disable spectator @zinc ether

Or you'll be banned.

Go to settings - basic settings turn off allow spectators

[zinc ether]

@sand path okyy

[sand path]

System detected ESP spectator

[zinc ether]

@sand path noo esp or haking

@sand pathBut why kd 2.35 I swear I didn't do anything

[sand path]

Just turn it off and you'll be fine

[marble thicket]

Ban hackers from CREW CHALLENGE plz

[zinc ether]

Ahh okk thx

[storm flume]

Hello, @marble thicket!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[zinc ether]

@sand path Is it possible to know what is the reason

[sand path]

A hacker is always spectating you @zinc ether

[marble thicket]

They are not getting banned 😂

[sand path]

It takes time @marble thicket

[marble thicket]

After rhe cre challenge finishes they will get banned?

[zinc ether]

@sand path i don't no have hack or friend hack

[merry sandal]

Please be patient, @marble thicket. It is not an instant process.

[zinc ether]

@sand path How about my friend wants to watch me?

[sand path]

If you dont do it you'll be banned for 10 years @zinc ether

Upto you

[zinc ether]

@sand path oky!!! Okk

Thx for time

[marble thicket]

@merry sandal they are killing us and for which we are unable to rank up, same happened in the PMCO thing. Not help we got by sending clips also.

[merry sandal]

Your frustration is understandable, @marble thicket. Rest assured, cheaters will get banned. Cheaters keep showing up with new accounts making that process even longer.

[zinc ether]

@sand path @glossy sable @spring void I have a question, please

[merry sandal]

Ask away, @zinc ether.

[vapid grotto]

I have problem in pubg Mobile gameloob :-
1- my ping on lobby is 35 but after I join to match my ping up to 387 .

2- when I turn on the my mic on game ! I cant hear anything that should be restart the (game loob)

[zinc ether]

@merry sandal I didn't do anything and was b....d one day why?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @vapid grotto.

[zinc ether]

@merry sandal I want to understand the reason?!

[merry sandal]

It clearly states the reason in the photo you shared not too long ago, @zinc ether. We cannot help with game account suspensions.

[wicked dawn]

Why am I experiencing freezing issues in tdm? its so much less complex than classic but I get freezing issues in tdm

[night cloak]

@zinc ether disable spectators from settings.

[zinc ether]

@merry sandal

[pearl blade]

This came again

[zinc ether]

This 👆👆

[night cloak]

@pearl blade please read the pinned messages in this channel.

[pearl blade]

See this then

[zinc ether]

And this my KD

[pearl blade]

@zinc ether just disable spectators

Else you will be banned for 10 years if the hacker spectates you again

[vapid grotto]

how i can react to 🇪 in #613267301243944960 i cant find the 🇪 button

[pearl blade]

Idk but that goes in #discord

[polar marsh]

@zinc ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@vapid grotto here.

[vapid grotto]

it's hide i cant see it

[pearl blade]

There's no reaction in there

[vapid grotto]

yeah

[pearl blade]

@night cloak that message tells me to put automatic date and time

It was on before itself and I got that temp ban twice now

[night cloak]

@pearl blade make sure you're not switching networks.

[pearl blade]

Both of the time, I got it exactly after killing a guy

I'm not

[night cloak]

restart your discord app and try again. @vapid grotto

[pearl blade]

Discord app?

To see that reactions?

[vapid grotto]

ok i will try now

[pearl blade]

I'd have died by now :(

I got 10 kills this time and last time 9 kills, why pubg does this to me

[vapid grotto]

yeah it's work after i restart the discord

thank you

[night cloak]

@vapid grotto you're welcome.

[dawn vessel]

Link report

[storm flume]

Hello, @dawn vessel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[arctic trench]

@normal fulcrum When I logged in this morning there was an ad showing that I can get upto 150UC bonus if I purchase 60UC. It had a tab in event section also. I made a purchase of 60UC and when I logged in the game again I found that I have recieved my 60UC but I didn't get any AprilBonanza. And the April Bonanza Tab was missing from the event section.

[sand path]

@arctic trench error will get back to you about it.

[lean ingot]

One guy is using glitch and killing every one

I have a video clip

[arctic trench]

@sand path Thank u.

[blazing wyvern]

I've have reported a hacker 8 times but he's still playing and I'm pushing Ranks and almost about to reach conqueror and I find him in almost every match . He's pushing himself and helping a guy also . I have a clip of him . Help needed

[sand path]

Use that link @blazing wyvern

You too @lean ingot

[blazing wyvern]

Thanks I'm using

[lean ingot]

See he I'd using glitch and killing enemy

He is*

[storm flume]

Hello, @lean ingot!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[normal fulcrum]

@arctic trench Understood. So previously you said that it said payment was not completed but the money was deducted, right?

[blazing wyvern]

@sand path I never cared to note down his user I'd or in game name I just have a clip what can I do 😅

[sand path]

If you have reported in game he will be banned! It just takes time @blazing wyvern

[arctic trench]

@normal fulcrum No man. Payment was succesful and deducted. I recieved the UC. But I didn't recieve the AprilBonanza and the April Bonanza tab was not there after the purchase.

[blazing wyvern]

@sand path I have reported him 8 times in last 2 days isn't that enough?

[sand path]

It may take upto a week @blazing wyvern

[blazing wyvern]

Wow my rank pushing will be of no use in one week . I find him in almost every match and get killed by him and lose my ranking points @sand path 😤

Thanks for your help tho

@normal fulcrum from India bro ?

[dawn vessel]

%70 players in solo mode Europe server play aimbot and The alliance

[sand path]

Make sure if he comes into your match again .start the next match after 15min break to avoid same lobby @blazing wyvern

[dawn vessel]

You have become Squad

[arctic trench]

@normal fulcrum I repaired my game when @sand path suggested but the April Bonanza tab was still not there. When I login PUBGM with another account in the same device it shows the AprilBonanza in that account. But it is not there in my account anymore. It was there in the morning before the purchase.

[normal fulcrum]

@sand path i did that. But they r giving options about unsuccessful payment and UC fail after payment deduction. No more helpful.

@arctic trench You said this

[blazing wyvern]

@sand path how would I know he's in my match . He has no titles so I can see him on spawn island 😑. I only know he's in my match when I see the kill feed and if I exit during that time I'll still lose points

[dawn vessel]

We report it repeatedly via the game and via the link, but nothing happens to them

[subtle spoke]

Crew challenge full of hakrs please do something

[normal fulcrum]

Is this any issue you get after making the payment or was it something else @arctic trench?

[prisma thicket]

Can any one help me ?

[night cloak]

Whats your issue?

[blazing wyvern]

@sand path is there a place where I can share the clip and get some help ? Sorry for bothering you this much but all my season efforts will be in wain if I dont reach conqueror this season

[dawn vessel]

@prisma thicket شأقدر اساعدك فيه

[storm flume]

Please do not use any other language aside from English in this channel, @dawn vessel. Refer to #613267301243944960 for language channels.

Hello, @dawn vessel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[polar marsh]

@prisma thicket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@prisma thicket شأقدر اساعدك فيه
@dawn vessel english please.

[storm flume]

Hello, @subtle spoke!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[arctic trench]

@normal fulcrum That was in the customer support section. When I reported the 'AprilBonanza tab missing' they gave me options like UC FAQ n Payment Deducted n stuff. I got my UC so I skipped it (since I got my 60UC) and then they close the conversation.

[normal fulcrum]

Ok

[polar marsh]

@dawn vessel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

When I bought UC in morning, I received crates which was placed in my inventory. I got bonus UC from those crates. Have you checked for the same?

[dawn vessel]

@prisma thicket You received the link to communicate with the company because of the problem with the bàn . I am not allowed to speak in the Arabic language. I apologize to you. You can go to the link and complete what you want.

[normal fulcrum]

@dawn vessel was your account banned?

[arctic trench]

@normal fulcrum I did checked my inventory, messages section, there is nothing there man. I think it was supposed to be collected from the event section but the Tab is not there anymore.

[dawn vessel]

No

[queen talon]

Is it possible to get the stuff from my old acc to my new one because my acc got hacked Old id : 5414169246
New id: 5781834523

[storm willow]

Not possible @queen talon

[normal fulcrum]

@arctic trench Tab will disappear as soon as you collect the crates. But if it didn't happen, I'll ask Error to forward the report. Thanks for the time. Much appreciated

[arctic trench]

@normal fulcrum Thank u man. Hope something works. If I have recieved like 150UC bonus then I might have been able to purchase Carlo n RP both.

[queen talon]

@storm willow do you need more informatoins or do you think i am lieing
Or is it to unsafe

[storm willow]

@queen talon items are not transferable. You may try recovering your old account instead, by contacting Facebook or twitter support.

[warm wren]

@craggy orbit report them with the in game report system. Collect cheating/hacker evidence like videos and images to report it to http://cheater-report.pubgm.cc/ in regards with the in game crew challenge

[low moat]

sir this comes as i open my account i didnot even use hack

[night cloak]

Click on "file claim" for an appeal of unban.

@low moat you've violated ingame tos, that's why you're viewing this message.

and don't repeat the mistakes that you did.

[low moat]

@night cloak i did not do any thing

[polar marsh]

@low moat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hallow atlas]

U obviously did u hacker boy

[night cloak]

@low moat then feel free to ,"file claim" but no worries it's just a 8hrs suspension.
i hope you don't continue with whatever you're doing.

@hallow atlas please if you don't need any help or even try helping the user, go to #chat

[arctic trench]

@normal fulcrum Man, the ad about April Bonanza came again when I logged in and when I clicked on that it took me to event section but there was no April Bonanza tab there. Again.

[hallow atlas]

My bad

[clever wharf]

If someone has not showing prime us option whats that problem

[night cloak]

@clever wharf restart the game, and tell me if the issue continues.

and try getting a good connection.

[brazen abyss]

I need to report a hacker

[night cloak]

it's a basic delay of connecting to the main server.

[storm flume]

Hello, @brazen abyss!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[hallow atlas]

Can someone exolain brothers in arms system i really dont get it

[night cloak]

@hallow atlas what you want to know about?

[hallow atlas]

How does it work ? I look for plyers and it never found one i cant get anyone to play with idk why

[night cloak]

PUBG is a fierce battle where noob players often die soon when they meet pro or experienced players. It often takes rookies time to get better in this game. In the beginning, when their rank and tier are low, newbies will meet more bots to get familiar with the gameplay. @hallow atlas

[sand path]

https://discordapp.com/channels/393088095840370689/481197473403240451/684113515422023743

[lime snow]

@night cloak @low moat is not 8 hour ban bro its 3 months ban bro plz hel

[polar marsh]

@lime snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[craggy orbit]

@warm wren thank you so much for your help, let me collect the evidence and will surely upload it by tomorrow

[lofty spire]

Hi

[night cloak]

Hello, how can we help you?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lofty spire. Remember to read through #faq before asking questions in the support channels.

[storm willow]

@night cloak it’s not necessary to repeat what the bot says.

[night cloak]

@storm willownoted

hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Where can I talk to babg korean version kr

Hello my Korean app is down since a few minutes it’s not my internet what should I do

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[night cloak]

My fishing is an international version I used to play with from Al-Seizon 2 but my account has been closed and I talked about it together Support and they responded that the problem was solved but they did not solve anything Can you help me and look at the file
id; 553802191

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

does anyone know when the crew challenge starts

[sand path]

Depends on your region @night cloak

[night cloak]

north america

@night cloak stay tuned for latest updates in #news

[sand path]

You can see it ingame @night cloak

[night cloak]

i know but i just wanted to know if i has signed up or not cause i had gotten verified

it’s not popping up for me that’s why i had wanted to know

[sand path]

The registration has ended

[night cloak]

i know that but i’m pretty sure i had registered

[pastel mesa]

can some one tell me what hapning with crew challenge
just the one game start and the squad got 90 kils
this is not truo

[night cloak]

is there a way i can maybe check ?

[sand path]

If you have registered it will show up with the timer ingame in crew challenge section @night cloak

Like this

[night cloak]

so if it’s blank then i didn’t

[sand path]

Yeah

[night cloak]

WOW

pubg tried it cause i had registered and i know cause it had to verify me and i got a s rating

[pastel mesa]

can some one tell me what hapning with crew challenge
just the one game start and the squad got 90 kils
this is not truo

[night cloak]

and i guess you'll receive a confirmation email that you've selected to play.

[sand path]

Verifying is different.

Are you the leader of your crew? @night cloak

[night cloak]

yes

[pastel mesa]

pleace help me

[sand path]

Can you go to esports section in game and go to crew challenge and post a screenshot

Its possible to get 90 kills in 3 matches. @pastel mesa

But if you feel like they're cheating

[night cloak]

like this ?

[pastel mesa]

it just 1 match played

[storm flume]

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[pastel mesa]

and got 90kills

[sand path]

Not registered it seems. @night cloak

[gray gate]

Can’t log in

[gilded basin]

Can someone help me, i got a mail ingame which stated that i got a chance to be a beta tester for pubg mobile but the mail got deleted and now i cant download pubg mobile beta

[night cloak]

oh wow lemme go look through my email

[sand path]

You'll need to apply again @gilded basin

[night cloak]

@pastel mesa If it is Asia, all 3 matches has been played.

[final bear]

Hacker in crew challenge they killed us and other players too because of them we are now out of top 100 please disqualify them

[storm flume]

Hello, @final bear!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[pastel mesa]

no it not asia

[gilded basin]

@sand path i didn’t apply for it it just showed up saying something like u have been playing good recently so u get a chance to be a beta tester

[deep herald]

@gray gate I have the same problem like you

I cant join crew challenge now

[sand path]

Registration ended 3-4 days ago

[pastel mesa]

it middle east

[pastel mesa]

i say it just 1 match played

[storm willow]

If you have registered on crew challenge already, make sure to join the match on given schedule ingame on time.

[final bear]

Hello any body here

[mellow meteor]

I was playing the game while my car crashed into another car and i died. why was that?

[sand path]

Bugs

[mellow meteor]

F

i had 18 kills as well....

[gray gate]

Cant log in it says try again in 148 seconds then 200 now 300....

[sand path]

African region? @gray gate

[final bear]

Hello

[gray gate]

Asia

[sand path]

Same problem on data? @gray gate

@final bear only option is to report through that link

[final bear]

Ok bro/sis

[gray gate]

Yes already tried both

[deep herald]

I asked all my friends they cant log in too

[night cloak]

@final bear Can you upload the "normal" video in YouTube and DM me the link? Make sure to send me their character ID as well.

[final bear]

@night cloak ok

[gray gate]

@sand path already restarted my phone used data and wifi still cant get in

[deep herald]

It said it stopped the game for one day

[sand path]

@deep herald @gray gate your country and IG ID Pls

Numeric one

[deep herald]

Hong Kong 560943017

[sand path]

@gray gate country and numeric character ID please

[gray gate]

Hong Kong 523414875

[deep herald]

@GBL.Glory#3845 hey

Hong Kong area's cant play

Just now have news

[night cloak]

@deep herald Are you using the global version?

Oh, and the news. Thanks for sharing.

[deep herald]

@night cloak yes

@night cloak sorry ,u dont know Chinese....

[sand path]

What does it say. @deep herald

[night cloak]

But I have translator, thanks, @deep herald.

[pure agate]

From 4th April

PUBGM will stop for that area

for 1 day

[deep herald]

@sand path it said because of the corona virus
This game is closed for one day and asks us to mourn

Thank you

[sand path]

Stay safe.

[pure agate]

rip rank pushers like me

[sand path]

Others aren't able to play as well!

[deep herald]

Come on

I almost go to ace

Just 30 Marks more

[pure agate]

My error code is : restrict-area

[gray gate]

Same lol

[pure agate]

it's a pain.

[deep herald]

And we can't play whole day

QQ

[gray gate]

Well there goes my plan for 100 pts tmr

[deep herald]

@gray gate let's add friend

[sand path]

Use #pubg-mobile

[twilit gull]

Reached crown tier but still haven't received name tag. Help

[sand path]

You receive them when the season ends. @twilit gull

[twilit gull]

Ohh okay thanks

[brazen yew]

Im sad that the server stopped

Ah😫

[deep herald]

Yes ieng

[brazen yew]

Why r u heh he

[vagrant onyx]

@twilit gull you will receive it when s13 start first day

[gray gate]

Just asking if you use vpn rn will i get banned? because the servers are closed

[twilit gull]

@vagrant onyx okay thanks appreciate it!

[brazen yew]

I wanna know too

I wanted to use VPN

[gray gate]

Its not recommended but is it bannable

[pure agate]

It is

[gray gate]

Ok i'll just wait then thx

[sand path]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @coral jay.

[cerulean zinc]

@sand path halp

[dry patio]

my pfp isn’t appearing for a couple of months now

ping me if u have any solutions

[cerulean zinc]

I can play with my mobile data, but it says connection lost when I play with wifi, doesn’t happen other games

[night cloak]

@dry patio to what social media you've logged in?

[dry patio]

twitter @night cloak

[night cloak]

@dry patio have you linked your account to more than 1 social media?

[dry patio]

oh yeah facebook

[night cloak]

can you try logging in with Facebook and see if it synchronise your pfp. @dry patio

[cerulean zinc]

@vital sluice can u help me huh

[fathom bone]

How can I report a cheater in the "Crew Challenge"

[night cloak]

@cerulean zinc can you provide a speed test result of your wifi router connection?

[cerulean zinc]

Yes, moderator Scavy

[night cloak]

Hello,

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

http://cheater-report.pubgm.cc @fathom bone

[dry patio]

i will try @night cloak

[night cloak]

@dry patioyes try and see if it works.

[dry patio]

wait do i just log into my facebook account or do i have to go through pubg

[night cloak]

@dry patio log out from pubgm and login through facebook which is connected to the same profile.

[cerulean zinc]

Oof scavy on fire 🔥

There is the speed test result yo @night cloak

I used to play with same internet speed before too

[night cloak]

@cerulean zinc the speed is decent, have you confirmed that any other devices were connected to the same connection while you play the game?

[sand path]

Check for jitter on ookla @cerulean zinc

[dry patio]

it’s not letting me log into facebook just twitter @night cloak

[cerulean zinc]

That too for 20 ms ping, O changed my dns few months ago coz some mod said so
Yes no one else uses it ofc

[dry patio]

but it says i have twitter and facebook linked together

[sand path]

It's an isp issue for sure

[night cloak]

@dry patio check Facebook app settings and see if you've removed access for pubgm.

[velvet fox]

I'm getting restrict area error while login

[dry patio]

i deleted it now from facebook. i said it was “expired” since december. don’t know what that meant @night cloak

[night cloak]

@velvet fox can you provide the screenshot of your issue?

[velvet fox]

I'm a foreigner in Taiwan using PUBG mobile global version on iPad

[velvet fox]

While I'm being playing like this for almost 2years now

[night cloak]

@dry patio you cannot login through facebook anymore. well try uploading a newer pfp to your Twitter account and see how much time it takes.

[cerulean zinc]

. @sand path

Lol it showed 5.9 fps then dropped to 0 when I did a ss

[sand path]

Theres your problem @cerulean zinc

[dry patio]

i did. does it take a couple of hours/days? @night cloak

[cerulean zinc]

Huh

Where is it I can’t see

[night cloak]

@dry patio basically it can extend to few days afaik.

[cerulean zinc]

@sand path don’t tell me to contact my isp provider

[velvet fox]

@night cloak can u please help me in this!

[dry patio]

oh okay thanks @night cloak

[woven crown]

how to refund uc

[night cloak]

@velvet fox does the issue continues if you try with another account?

[velvet fox]

I don't have any other account, I use login from Game Center

[sand path]

That is the only way...the internet isnt constant. @cerulean zinc

[night cloak]

do you play in emulator or mobile?

[sand path]

Too much jitter not good for pubgm

[cerulean zinc]

@sand path how can I play other games with less ping then!

What shall I tell my isp provider @sand path

[night cloak]

@cerulean zinc get a better connection after the lockdown.

[velvet fox]

iPad

[cerulean zinc]

@night cloak But.... but.... but I can play and watch other stuff easily with no issues!

[velvet fox]

I get new message now

[sand path]

You in hongkong? @velvet fox

[velvet fox]

No @sand path Taiwan

[sand path]

Pubg shut in china till 5th @velvet fox

[night cloak]

@cerulean zinc you'll face issues of ping in pubgm cz you have high jitter.

[velvet fox]

New message followed by area restrict

[cerulean zinc]

@night cloak let me test my net again

[night cloak]

sure thing!

[velvet fox]

But China is different and Taiwan is different right

[sand path]

That region has pubg off till 5th

[velvet fox]

@sand path when did this happen?

[sand path]

Today

[velvet fox]

After this I'll be able to access my account again?

[sand path]

Yeah

After 5th

[night cloak]

most likely

[velvet fox]

Mostly likely for accessing the account or the date?

[night cloak]

for accessing the account.

[velvet fox]

Why I account access after 5th?

Why I Cannot access after 5th?

[night cloak]

as nero told, that region has pubgm shut down.

you can.

[velvet fox]

Okay thanks for the update

[night cloak]

you're welcome.

[night cloak]

unstable ping and jitter isn't good for pubgm.

[cerulean zinc]

I just realised, when I scrolled below it said new york when I used WiFi and Atlanta when I used cellular data

[cerulean zinc]

I mean connecting to that ip

[shadow venture]

When start server

[cerulean zinc]

@night cloak hey btw nice way of doing time pass

[night cloak]

@shadow venture where are you from?

[shadow venture]

@night cloak Bangladesh

[magic otter]

@shadow venture you Indian

[cerulean zinc]

Hey btw what am I supposed to say to my internet provider @night cloak

[night cloak]

@cerulean zinc i cannot provide you any assistance if the issue is with your isp.
you can try restarting your isp and troubleshoot the error with a private dns.

[cerulean zinc]

@night cloak shall I try changing dns?

[night cloak]

Hey what's that messege ..saying all activities will be suspended from April 4

[sand path]

@shadow venture the game will be off for the whole world.

Yes

[night cloak]

For how many days

@cerulean zinc yes you can, make sure you use 8.8.8.8/8.8.4.4 in the dns.

[cyan portal]

Whats this

[cerulean zinc]

@night cloak thats what I currently use

[feral knoll]

what will happen to daily events and subscriptions?

[cerulean zinc]

@cyan portal pubg for whole world will be down

[cyan portal]

@cerulean zinc why

[cerulean zinc]

On that day!

[night cloak]

How many days we cant play pubg ?

[cyan portal]

😳

[vagrant onyx]

@cyan portal the server will be offline

For about 1 days

[night cloak]

@night cloak what's your issue?

[sand path]

For 24 hours

[cyan portal]

@vagrant onyx oh but why any reason is their

😢

[velvet fox]

@cyan portal I'm trying to find any information on web but no information yet

[vagrant onyx]

@cyan portal there shutting down the server
sorry for this

[cyan portal]

@vagrant onyx😢 😭

[wet obsidian]

Can I took with admin plz

[vagrant onyx]

@wet obsidian about ?

[polar marsh]

@wet obsidian:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

May be it's April fool

@night cloak hey, do you need any assistance?

[sand path]

No @night cloak

The game will be taken off.

[mystic spruce]

Temporary suspension of service
4th april 2020 for whole day
What is this for?

[vagrant onyx]

@wet obsidian if your account banned for 10 years than refer to the bot message

if your not account banned send me friend request will unmute you

[proven kindle]

Pubg going off for one day?

[polar marsh]

@velvet fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@mystic spruce the server is shut down for 1day in your region.

[proven kindle]

Why?

[sand path]

@night cloak globally

Not just the region

[proven kindle]

Why!

[sand path]

Every client will be shut for a day.

[narrow eagle]

Hello, I have a bonus challenge killed players who used teaming. can I get compensation and information about blocking these players?

[silver karma]

WHy thge service will suspend for 1 day ? @night cloak

[night cloak]

@sand path oh yeah, i just opened the game 30mins ago didn't see the notice so i wasn't confirmed.

[storm flume]

Hello, @narrow eagle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

@silver karma no reasons stated.

[sand path]

@silver karma brief announcement to come soon holdup

[vagrant onyx]

@proven kindle be patience

[night cloak]

If game will be stopped for 1 day, what about crew Challenge?

[sand path]

Please wait for the announcement.

[high socket]

Hey is there anyway I can get room cards? For free I use to be cc for pubg mobile but my discord got disabled

[slim jacinth]

That message popped up on my screen also whenever I loaded the game, but then it went to the lobby and we are in a game now?

[shadow venture]

When start server

[sand path]

24 hours.

[night cloak]

@high socket you can get room cards from clan shop.

[shadow venture]

12-12 @sand path

[narrow eagle]

Hello, I have a bonus challenge killed players who used teaming. can I get compensation and information about blocking these players?

[sand path]

Wair for the announcement

[cosmic gazelle]

I guess there's a not update coming

[night cloak]

@cosmic gazelle stay tuned for latest updates from #news

[golden oak]

I think thier is suprise from pubg tomorrow or thier lockdown due to corona virus

[limber drum]

is there anyone to help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @limber drum. Remember to read through #faq before asking questions in the support channels.

[covert mason]

?

[sand path]

Hold up 2 mins @covert mason it will be in announcements soon

[covert mason]

How should we play crew challenge then?

[limber drum]

Do you have a Turkish admin

[sand path]

@covert mason holdup

[lime juniper]

PUBG MOBILE just encountered a technical issue and pushed a wrong notification. The issue is now solved and you can log in and enjoy the game as usual. We apologize for the inconvenience caused.

[limber drum]

Do you have a Turkish admin

[vagrant onyx]

@limber drum head over Turkish pubg mobile

[blazing galleon]

Will it be available in india??

[blazing saddle]

@limber drum Go to the Turkish server listed in #613267301243944960 channel.

[sand path]

Yes @blazing galleon

[covert mason]

Only these countries?

[blazing galleon]

So people from India will be able to play?

[sand path]

Yes @blazing galleon

[onyx cairn]

@lime juniper 😽

[limber drum]

I couldn't find e-mails they directed me here

[blazing galleon]

Okay. Thank you.

[grave jolt]

And US

[polar marsh]

@amber cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[limber drum]

I couldn't find e-mails they directed me here

[amber cedar]

@polar marsh🇳 🇴

[storm flume]

Please refer to this channel's pinned messages for further information, :

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[polar marsh]

@junior fog:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[plain sandal]

What is suspension of service

[storm flume]

Please refer to this channel's pinned messages for further information, @plain sandal:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[amber cedar]

@lime juniperif my country is changed in game from india to china .can i play?

[sand path]

Yes you can @amber cedar

[lime juniper]

The in-game country does not matter.

[amber cedar]

Oo thank god!

[night cloak]

??

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[fervent hollow]

How can I report people after a match?

[night cloak]

@fervent hollow in game report option.

[upper salmon]

Does this mean the game is going to be unavailable or just customer support and stuff

[night cloak]

What's the reason?

[fervent hollow]

@fervent hollow in game report option.
@night cloak where to find?

[night cloak]

@upper salmon read pinned messages of this channel.

[crimson nebula]

what about crew challenge?

[sand path]

@upper salmon only china

[night cloak]

Reason not specified 👀

[upper salmon]

O ok

[night cloak]

@fervent hollow do you have a screenshot of after battle?

[fervent hollow]

Nah

[vagrant onyx]

@crimson nebula not all country , you can ignore the message press x and still play

[sand path]

See pinned messeges before asking questions...the game is only suspended in china.

[crimson nebula]

@vagrant onyx okay bro

[night cloak]

@fervent hollow it's in the bottom left of the screen.

Most probably to pay respect to those people died due to corona virus!! @upper salmon

Oho

👍

[fervent hollow]

Yea I was writing what someone did, but then I was thrown back into the lobby

[sand path]

You need to have the numeric identification

[fervent hollow]

?

[night cloak]

@fervent hollow reporting players in game is the most legitimate way of getting a player suspended if they are found exploiting game rules, please make sure to do that next time.

[fervent hollow]

Sorry for caps.
I did, but the time was up then.

[night cloak]

make sure you do it next time.

[fervent hollow]

Ok.. Ill try to do it faster next time.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[vagrant onyx]

@night cloak if its was private you can try to dm mod or admin they will pass it to Error . ||But Depend||

[night cloak]

I tried, they said i should ask here

[storm flume]

Please refer to this channel's pinned messages for further information, @turbid moth:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[turbid moth]

For whom?

[sand path]

Only china

[astral vine]

Why @sand path

[sand path]

For disclosed reasons

[brazen abyss]

What's the chances I get another map In pubg arcade other than engreal?

[sand path]

Very less @brazen abyss

[pseudo bolt]

PUBG showing Server issue from last 5 hours

[brazen abyss]

May I send a picture of an account I wanna know what's up with the stats idk Id the person is a hacker or not?

[storm flume]

Please refer to this channel's pinned messages for further information, @pseudo bolt:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[limber drum]

I can't shoot while walking in the game, I can't aim, why can you help me?

[pseudo bolt]

I'm From Asia server

[sand path]

Country? @pseudo bolt

[limber drum]

I can't shoot while walking in the game, I can't aim, why can you help me?

[sand path]

@limber drum could you elaborate

[pseudo bolt]

India @sand path

[sand path]

Can you post a screenshot of the error @pseudo bolt

[night cloak]

@limber drum since when you're facing the issue?

[polar marsh]

@dense anvil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brazen abyss]

KLAUS I dm you the account that I need help wihh

[pseudo bolt]

@sand path SS

[limber drum]

I can't aim and tighten, I can't tighten when directing

[sand path]

Same on data? @pseudo bolt

@limber drum are you on iPad?

[limber drum]

phone

[pseudo bolt]

@sand pathyes

@sand path do something

[night cloak]

@pseudo bolt have you read the latest pinned message?

[proper pelican]

Hello, how we can get the face of character from season 4? It has ever been on sale since season 4?

[sand path]

Is it iOS @limber drum

[limber drum]

Android

[night cloak]

@proper pelican no information regarding that, but stay tuned once it comes you can purchase it.

[sand path]

You'll have to wait @proper pelican we dont know if it will be coming back.

[pseudo bolt]

@night cloak I'm From India

[night cloak]

@pseudo bolt currently I'm facing the same issue, we have to wait till tomorrow.

[proper pelican]

@proper pelican no information regarding that, but stay tuned once it comes you can purchase it.
@night cloak tuned for 1 week, 1 month, 1 year?!

[pseudo bolt]

@night cloak seriously Because of lockdown I can't do anything accept pubgm

[storm flume]

Hello, @chrome cape!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[limber drum]

@sand path android

[sand path]

Can you share some screenshots regarding the issue?

What component on the screen doesnt respond?

[clever wharf]

Someone told me Pubg Servers will down tommow is this right?

[noble ether]

Only chinese

[night cloak]

@clever wharf read the latest pinned messages in this channel.

[visual flicker]

How is it posible to get 100 kills in 2 matches in crew chalange

[storm flume]

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[earnest skiff]

is this for maintenance?

[visual flicker]

This means 50 kils per match 50 freaking kills and they are hacking but you are not doing anything about if i am going to write a complaint i will have to write 1000 of them fro how many cheaters i have encountered in your game

[night cloak]

@earnest skiff read the latest pinned messages in this channel.

[night cloak]

@visual flicker report players which you've encountered cheating, provide relevant details aswell.

[cosmic gazelle]

Server did not response message error,why?

[night cloak]

@cosmic gazelle read the latest pinned message of this channel.

[dense lintel]

is there anyway to report carders who buy uc by carding

[cosmic gazelle]

@night cloak so the maintenance has been started?nothing wrong with my account right?

[feral knoll]

hacker/s in crew challenge

[earnest gull]

There isn't any benefit of me to report while my squad was already killed in match so what to do as in crew challenge

[night cloak]

Anyone online?

@cosmic gazelleyes, you've to wait until 4th April.
and your account is safe do not worry.

[cosmic gazelle]

@night cloak cool thanks

[night cloak]

@night cloak Only PuBg or CODM too?

[storm flume]

Hello, @feral knoll!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

@earnest gull your report can suspend players who are cheating, please kindly do.

@night cloak we don't provide assistance for CODM

[earnest gull]

i wish pubg would suspend their crews from ranking

[night cloak]

Ok Boomer

@earnest gull reporting them can make it possible in time.

[humble meteor]

Hi, is pubg closed for tomorrow?

[storm flume]

Please refer to this channel's pinned messages for further information, @humble meteor:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[sand path]

PUBG MOBILE just encountered a technical issue and pushed a wrong notification. The issue is now solved and you can log in and enjoy the game as usual. We apologize for the inconvenience caused.

[frozen shell]

Hello

[shut widget]

is that normal to you ?? shoting everywhere he killed everyone

[storm flume]

Hello, @shut widget!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[willow burrow]

@shut widget Yes he is just a pro

[narrow eagle]

@shut widget it's normal you in a pubg

[shut widget]

yes normal when using cheat

[frozen shell]

Where i can submit for partner pubg ?

[shut widget]

he kill people from over 300 m without any scoop , and you tell me is normal ?

[narrow eagle]

I play a bonus challenge killed players who used teaming. can I get compensation and information about blocking these players?

[night cloak]

@narrow eagle do report with proper evidence.

[visual flicker]

Hey guys you do realize that this hacker are not going to be removed or anything becasue tey pay alot of money right? 🙂

[polar marsh]

@narrow eagle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hushed lintel]

Hello guys, I have question Pls !?

[night cloak]

@visual flicker do report them.

[polar marsh]

@visual flicker:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@hushed lintel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cosmic gazelle]

Ho come my server is in maintenance but my friends not, same location

[night cloak]

@cosmic gazelle read pins again.

[edgy pulsar]

When will be tdms fixed?

[cosmic gazelle]

So there wont be any server maintenance today? @night cloak

[night cloak]

@edgy pulsar can you elaborate?

@cosmic gazelle certainly not anymore.

[night cloak]

@edgy pulsar #old

[edgy pulsar]

Nothing is rendering and everyone is invisible where as classics are working fine.
Reported this already why is no actions taken still?

[sand path]

@edgy pulsar the repair client with deleting only the warehouse map

[edgy pulsar]

@sand path done already ..

[edgy pulsar]

Didn't work at all @sand path

[night cloak]

What should i have to do?

[sand path]

PUBG MOBILE just encountered a technical issue and pushed a wrong notification. The issue is now solved and you can log in and enjoy the game as usual. We apologize for the inconvenience caused. @night cloak

[night cloak]

@sand pathi tried to login but its not happening

[fiery chasm]

@night cloak nothing they telling you that serverce will close at 0:00

[sand path]

@fiery chasm it was a technical error

[edgy pulsar]

What about my issue? @sand path

[sand path]

The game will be running as usual

@edgy pulsar I'll forward it to a senior mod

[night cloak]

@sand path no its not