questions

[sand path]

You actually cant

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@grim hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[silk sage]

icant download maps please help me

[sand path]

Its paused

Oh 0

[silk sage]

not started it shows map is 0 mb and dont start to download

[sand path]

Try repair client...with the option to delete maps @silk sage

And routine rrepair

And routine rrepair

[silk sage]

idont download map yet

to delete

[sand path]

Just tick that option

[silk sage]

OK

[sand path]

Clear cache and data if it doesn't work. The final step is to uninstall and reinstall

If that doesnt work

[storm willow]

@silk sage just restart and try again with better Wifi, the download will start

[silk sage]

i try with dns and i restart rhen i try again its not started again now i uinstal the game and im reinstaling now

[little needle]

help me

i want to Alliance of a group of players
and i want to upload the video

to proof that

[night cloak]

.faq 4.12 @silk sage

Ded bot

[sand path]

Corona got it too

[night cloak]

@silk sage Go to #faq and read 4.12 for the solution of map downloading issue.

[little needle]

hello

[night cloak]

@little needle use http://cheater-report.pubgm.cc.

Not working

[lunar vine]

When i use my high speed wifi it keeps showing server timed out and connection to server lost, what should i do?

[final loom]

#questions how to complete this achievement

[night cloak]

@lunar vine Use mobile data at that time. You can use WiFi later when there's less latency.

@final loom You can complete it on 21st March.

[lunar vine]

Thank you

[visual python]

My pubg I'd was hacked

[minor shuttle]

Plz help.
Why i am getting other server players everytime when i start match with same lineup daily. And my ping also getting 200 above. Please help what can i do. I face same problem every single match.
If i start a match with other player then i get indian players.

[night cloak]

@visual python could you please be more specific

@minor shuttle do you use wifi or mobile data

[minor shuttle]

I am using mobile data

If we same 4 friends start a match then we got other server player everytime

[night cloak]

@minor shuttlehttps://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

[minor shuttle]

This problem happen only when we play same 4 friend

[clear trail]

Is this a real pubg discord ....and whatever we say does it reach to the pubg team

@night cloak

[minor shuttle]

I am from india If i play with any other friend then i got indian player and ping is also good 20-30ms

[night cloak]

@clear trail yes it is the real one

@minor shuttle contact your ISP and report that you are experiencing high ping issue

[clear trail]

Will pubg team listen to whatever we have to say

@night cloak what's the issue with the game ..

When I play my screen gets frozen in the middle of the game....

[night cloak]

http://bit.ly/2vz95d2
@clear trail

Try repairing the game

[clear trail]

After playing 2-3 matches continuously when I join the next match my voice is automatically glitched

[minor shuttle]

Yahh... But.... I face this issue only when i played the same players @night cloak

[clear trail]

Already tried reparing the game , uninstalled and again reinstalled the game still nothing happens

[minor shuttle]

We 4 players face same ping issue @night cloak

[storm flume]

Hello, @minor shuttle @clear trail!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[clear trail]

@night cloak ip resetting doesn't work ..have tried it...but still getting info lobby

Indo**

[night cloak]

U can post that on #old @clear trail

[frozen schooner]

If i don't like a set in my inventory and i want to remove it permanently but my bad luck i got the set! Is there any way that i can remove that?

[night cloak]

U can dismantle one if you u had 2 or more of the same suit @frozen schooner

[frozen schooner]

I'm not talking about 2 or more I'm talking about 1 item permanently remove from inventory! Yeah i know about dismantle but if have 1 last item

[night cloak]

No you can't @frozen schooner

[frozen schooner]

I want to remove this forever😭

[hasty holly]

It is possible that you can give me my account back I can’t login

[night cloak]

@frozen schooner you can't remove a permanent dress

@hasty holly read the #613267301243944960

[frozen schooner]

😭😭😭 i hate that dress so much! When ever i see that set i feel like I'm gonna puke😭😭🥴

@night cloak

[night cloak]

There's nothing I can do about it

@frozen schooner

[sleek spade]

Hello pubg support team can any one give a hand o me and help me please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sleek spade. Remember to read through #faq before asking questions in the support channels.

[sleek spade]

Ok thanks for your clarification,, I got a link on my YouTube Chanel contain a part of game play regarding a player cheating on game and using hacking system

we always do reports from the game it self but nothing happened ,,,

[hasty holly]

@night cloak what ?

[sleek spade]

Therefore I saved a part of game while cheating on YouTube showed his I’d and his nickname on video

[night cloak]

@hasty holly did your account got Banned

[hasty holly]

Nah

[night cloak]

Could you please explain the problem

[hasty holly]

I deleted my Facebook account and now I can’t login on the account

[night cloak]

@sleek spade So, you have the evidence of them cheating? Just grab the IDs and video links and report here: http://cheater-report.pubgm.cc.

You gotta create a new account @hasty holly

[hasty holly]

But the account is still in the game

[night cloak]

@hasty holly Try to contact Facebook to recover the account.

[sleek spade]

@night cloak my dear jam trying to post the long it or me error

[hasty holly]

And how @night cloak

[night cloak]

You can also contact customer's service in-game if you believe you already lost it.

[sleek spade]

Shall I send the link here@night cloak

[night cloak]

Facebook will permanently remove your account after 90 days off inactivity @hasty holly

@sleek spade In the link.

[thorn bay]

Hello, what is the point system for PMCO EU? Please send it to me in DMs

[hasty holly]

PUBG will remove my acc after 90 days or what ?

[night cloak]

PUBG will remove my acc after 90 days or what ?
@hasty holly no ,Facebook

[hasty holly]

Yeah Ik I deleted

[sleek spade]

@night cloak I don’t under stand you

[thorn bay]

Hello, what is the point system for PMCO EU? Please send it to me in DMs
@thorn bay

@sleek spade @night cloak

[night cloak]

@sleek spade DM me the link.

@thorn bay It is in the rulebook.

[thorn bay]

Okay,thank you.

[drowsy briar]

Please HELP my friend Facebook account got hacked and her Facebook got deleted and now she can’t login to her Pubg mobile account with the Facebook what can she do to get her account back on Pubg
@warm wren

[night cloak]

@drowsy briar Please tell her to contact Facebook and claim was false.

[drowsy briar]

She try to get her Facebook back but the hacker make her account Disabled and deleted her Facebook

Is there anyway to get her Pubg account back she spend a lot of money on that account

[night cloak]

They only was is to contact the Facebook @drowsy briar

Does she have any other SM linked with the pubgm account

[drowsy briar]

I think Twitter

[keen falcon]

@night cloak i love you ❤️

[drowsy briar]

And the Android app link thing

She tell me that

[night cloak]

Try to login via Twitter if she had linked with it

[drowsy briar]

She said it blocked her out

Pls help 😔

This is her account

[kind timber]

Hello when start crew

[thorn raven]

Any server issue in Asia server I enable to enter in game

[sick shale]

@kind timber crew challenge registration is opened!

[kind timber]

Is now? @sick shale

[drowsy briar]

Hello? I’m waiting for response

[sick shale]

@kind timber yes it's opened now, it ends in 12 days.

[kind timber]

@sick shale ok thanks

[drowsy briar]

@night cloak my friend said her Facebook and Twitter connect together

[eager mural]

Hi

[tame jungle]

Could I use some help of a RP item.

Why does this item need to be reached and brought at level 55?

[vital mountain]

Game keeps crashing for some reason. What should I do?

It happened first when I did that apple thing where you can open a second app while still on the current app. So i opened discord, to pass time until I enter a game, but then it crashes.
Then I entered, brought discord again, and it crashed again.
Then i stopped bringing up discord. I then waited 3 minutes matching, and I was just looking around at my profile picture and it crashes yet again.

Omg.
I finally entered a quick match game but during the game it crashes

What’s wrong with this game?

[sick shale]

@tame jungle A reward for reaching high levels?

[tame jungle]

Yes like why can’t it be on level 55

And why cost so much?

[elfin canopy]

@vital mountain Did you report about the bug to in-game-support?
Please do check your ISP was there some kinda ping issue?

[raw herald]

Why does this item need to be reached and brought at level 55?
@tame jungle It's always been like that for RP shop, reach a certain level to get the item.

@vital mountain Did you try restarting your phone?

[vital mountain]

I just restarted my phone

Gonna see if the game works now

[gleaming vine]

hello plz i want to report about player not clean with video where i can do these

[vital mountain]

Ya,seems fine now

Thank you @raw herald @elfin canopy

[raw herald]

You're welcome!

[elfin canopy]

@gleaming vine if you have the proof please submit it here.
http://cheater-report.pubgm.cc

Glad to help, Masterpiece :-)

[gleaming vine]

@elfin canopy iam streamer and i have alot of proof

[elfin canopy]

Post 'em all

[thorny bolt]

How I can report enemy with video argument

[gleaming vine]

@elfin canopy i gona uplode all videos

[raw herald]

Upload it to youtube and post the link in the provided link by mav

[sick shale]

@tame jungle Because it was available in RP rewards (season 4 I think) so it's rare

[gleaming vine]

@raw herald @elfin canopy done for the first cheater

[elfin canopy]

Good :-) btw you don't need to tag me for your every report submission

[gleaming vine]

heheheh ok

[raw herald]

Hahaha

[elfin canopy]

@exotic sorrel you can report about cheaters/hackers here.
http://cheater-report.pubgm.cc

[molten hazel]

Need help

[polar marsh]

@exotic sorrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[molten hazel]

Why I cant see my rank it days unranked but i have mire wins then other people?

How to fix?

[elfin canopy]

How many wins do you have?

[molten hazel]

40wins and 120 matches

[keen falcon]

I need help please

[elfin canopy]

@molten hazel 40 wins? If you believe that you should be ranked and there's a bug please report it in #old

I need help please
@keen falcon yes please.

[molten hazel]

Ok @elfin canopy

[polar marsh]

@keen falcon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

@molten hazel Wait! If you meant your rank in your friendlist you should switch to friends from server

[molten hazel]

No i mean on server rank

[scarlet holly]

@molten hazel which br mode you play, tpp or fpp

[molten hazel]

Tpp duo

[scarlet holly]

@molten hazel by default sometimes its switch into fpp mode, you have to select tpp in tier or statistics. May its help you.

[molten hazel]

Ok thx @scarlet holly

[scarlet holly]

@molten hazel check it out and then text over here

[molten hazel]

Again same no change @scarlet holly

[scarlet holly]

Then send the statistics and tier screen shot to feedback bug lobby @molten hazel

[molten hazel]

Ok

[analog flicker]

Hey bro I'm back

No one is there

😒

[lone helm]

Hey , i was playing a normal classic game i have used the 2nd year event and while im on the parachute i got knocked down .. also i got banned for 10 years

[polar marsh]

@lone helm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unborn tree]

hackers and teaming

hackers and teaming

[boreal pollen]

@somber solstice can you answer the top questions please

[feral hearth]

hi

[fresh yacht]

Guys

Who of you have Coronavirus?

[fleet oracle]

5135590956 :))

[fresh yacht]

Guys, is your game PUBG Mobile working?

[polar marsh]

@tribal rune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tame jungle]

Can they not remove psycho jester set?

[night cloak]

You can ask people in #chat, @fresh yacht.

[storm flume]

Hello, @unborn tree!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[long nebula]

Can emulator users play Crew Challenge? Is it possible? Secondly how to report unfair gameplay in the crew challenge directly to the admin for disqualification of the crew?

[storm willow]

@long nebula check crew challenge inside game for more info.

[polar marsh]

@tribal rune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

He is Hacking in solo FPP Asia .he kills in last zone with AIMBOT and position (x-ray vision) hack

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[coarse tulip]

@storm willow is there any place I can send a video to the mods of the game of somebody cheating that I actually recorded him cheating

[storm willow]

Read one message above @coarse tulip

@coarse tulip there is link to submit video evidence

[coarse tulip]

@storm willow ty

The only reason I couldn't out his name because it's in Arabic or something so it's kind of hard to figure out what his name is but I have the video so I'm wondering if I could just submit the video only

[storm willow]

You can search the char ID and then copy the User name @coarse tulip

[coarse tulip]

How the heck am I going to search that name I don't have Arabic my keyboard

[storm willow]

@coarse tulip search his char ID 57603... that one

[coarse tulip]

Oh right on I didn't even see it I was looking for it thank you so much man I appreciate your help

[storm willow]

Below that name - the you can copy everything from his profile in a single click

You’re welcome

[long nebula]

How to talk to PUBG Customer Support as they never reply

[lime quail]

bruh look at this bs

i forgot to write their id number so i can't search for them 😭

[storm flume]

Hello, @lime quail!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[coarse tulip]

@storm willow thank you very much for your help I got him reported in game and on that form that you sent me to here's just a little preview

[long nebula]

How to talk to PUBG Customer Support as they never reply

[vagrant onyx]

@long nebula contact them in game

[long nebula]

I can't automated message comes, Like I can't even have a proper conversation to any staff member

[vagrant onyx]

@long nebula what the issue about ?
if its about banned account you should contact them

[long nebula]

yeah it is but a bot replies me not a real person

a bot reply only

[polar marsh]

@long nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@long nebula account get banned for 10 years

You have to try to contact them ones again on game support

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @long nebula. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wispy hearth]

They stole the Twitter link associated with my account and I am also linking it to Facebook and I want to cancel linking the account to Twitter.  can you help me??
Id:5222970757

[night cloak]

Unlinking a social media account from the pubg account is not possible for now

[wispy hearth]

Can it be available later?

[night cloak]

@wispy hearth maybe

[wispy hearth]

Okeey thanks

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @wispy hearth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[quasi igloo]

I have a video for a hacker with old account how can i send it to the support ?

[storm flume]

Hello, @quasi igloo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[scenic warren]

Is it possible to change from vietnamese version into global version without loosening skins or uc?

[storm flume]

Please refer to subpoint #2.9 in #faq for further information, @scenic warren. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[eager mural]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @eager mural. Remember to read through #faq before asking questions in the support channels.

[eager mural]

Someone has logged in to my Facebook account and linked his Twitter account to my account and I have contacted technical support from within the game but they said you need 90 days and after that they refused the matter I have everything that proves the person who stole Facebook has told me that he will close my account for 3650 days It does not take 90 days to deal with this problem

I want to cancel the connection to modern Twitter from my account or the hacker will download the fraud on my account to close it. There is no time.

I have all proof of ownership of the account

[storm willow]

Only customer support ingame deals with account related issue. @eager mural

You may try mailing them. Mail ID is in #613267301243944960 last line.

[eager mural]

This problem is related to my account. I want to disconnect Twitter from my hacked account. It will not allow me a chance. It will close it for 3650 days.

[dusky yarrow]

@coarse tulip he is not compared to the hacker i met

[coarse tulip]

Still bad tho

[polar marsh]

@pallid ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

You may try mailing them. Mail ID is in #613267301243944960 last line.
@eager mural

[storm willow]

@dusky yarrow report him on the link, we shared you earlier

[vital mountain]

What season is this

12? 6?

[vagrant onyx]

@vital mountain 12

[vital mountain]

Huh I’ve played 15 matches alrdy

Wait how long has this season 12 been

When did it begin

[night cloak]

A season last for 2months

[vital mountain]

Either I played 1 or 2 months ago, or I just got 90+ kills in less than 8 days

Oh no 105 to be exact

[night cloak]

Season 12 starts on 9th March

[vital mountain]

I guess it’s the latter then

[viral cove]

You know what

[vagrant onyx]

@viral cove for chatting use #chat or #pubg-mobile

[polar marsh]

@viral cove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@digital bramble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ocean topaz]

Hello pub g mobile my pub g mobile game voice is all gone please help me.

Fix this problem please

[night cloak]

@ocean topaz could u explain it

[storm flume]

Hello, @dawn vessel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[sand elk]

any clue when prizes for "Call a doctor" winners will be awarded?

[sand path]

they were already announced @sand elk

Couldn't crop....sorry about that

[sand elk]

no no, when will prizes be awarded?

Also where can I chat or send an E-mail to customer service in English for an issue?

[sand path]

You won?

[sand elk]

yup

Dirty Plays PUBG

[sand path]

See #613267301243944960 for the mail address @sand elk

[sand elk]

thank you

[sand path]

Right at the bottom of the social media

Congratulations on winning

Can you dm me the link to your video? @sand elk

[sand elk]

sure thing one sec, and thank you

[ancient plover]

Please, who can help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ancient plover. Remember to read through #faq before asking questions in the support channels.

[distant ferry]

😔😔😭

[night cloak]

@distant ferry because you had use hacks

[distant ferry]

Ok

[raw cargo]

What tf is this? I had more than 700 battle coin and now only 336. #scam PUBGM is a cheater. 😠 😡 🤬

[sand path]

No advertising @true sedge

[true sedge]

Its support channel

😔

[sand path]

For technical support

Not social support

[true sedge]

Bro how to write message in #content

[storm willow]

@true sedge link is in #community-news

[sand path]

Fill that form

[storm willow]

@raw cargo regarding In game items issue, contact customer support ingame

[sand elk]

"desTROYerToday at 3:19 AM
For technical support
Not social support" bwuahahahaha

[storm willow]

@sand elk need any help?

[sand elk]

@sand path back to my prior question. When might prizes be awarded?

[storm willow]

@sand elk he cannot answer the question, you should try asking a staff 😉

[sand path]

Sadly that's beyond my capabilities

Ask @lime juniper

[sand elk]

so why did you ask me for the DM link earlier when I asked the same question?

[sand path]

I wanted to see

And you wanted the mail

I gave you the mail

[sand elk]

yes Ive spoken with @lime juniper thank you all for your help.

[storm willow]

please move to #pubg-mobile if you don’t need any assistance

[shadow shadow]

Dear support I am content creator with over 700k subs and 10-14M views monthly
All my videos are about pubg mobile.. I would like to be pubg mobile partner

Can you please provide me info to whom should I reach?

[sand path]

@storm willow staff is needed for this.

[storm flume]

Please refer to subpoint 6.1 in #faq for further information, @shadow shadow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[normal fulcrum]

@sand elk @sand path You don't have to ping any community member or admins. Contributors and Moderators can answer yout queries

[sand path]

He could've answered instead of saying that @normal fulcrum > so I thought maybe only error can help with that🙂

@AVG๛Dirt 405 he cannot answer the question, you should try asking a staff 😉

[storm willow]

@shadow shadow

[fast crown]

Great

[shadow shadow]

@storm willow Thank you very much 👍🏻

[fast crown]

⬆️

[sand elk]

@normal fulcrum soooooo. Does someone in here know the answer or....? when might one possibly expect the prizes from the "Call a Doc" submissions??

[shadow shadow]

@storm flume 👍🏻👍🏻👍🏻

[storm willow]

@sand elk winners will be contacted by community team. Please wait patiently.

[sand elk]

gotcha. And thank you for an answer.

[normal fulcrum]

@fast crown What's the issue?

[storm willow]

You may ask Error, in #discord if you need further information @sand elk

[normal fulcrum]

@sand elk I thought you said Error told you

[sand elk]

yes I understand but you can undertand my confusion from the above responses, thank you again

yes @normal fulcrum but you just said "Contributors and Moderators can answer yout queries"

So I asked again based on that information

but apparently that isint quite correct

I got my answer and thank you.

and No Error didnt give me a time frame, just that I was one of the winners. I will keep in contact with Error

[idle igloo]

Server down !

[fast crown]

@normal fulcrum as we enterd the lobby my squad bug slightly to the right.

[mighty ferry]

my pubgm is broken

[spring void]

@idle igloo you were the first one to report the issue, can you check your internet connection and try again later?

[normal fulcrum]

@fast crown You can report it in #old along with the issue and screenshot

[spring void]

@mighty ferry how exactly is the game broken?

[idle igloo]

@spring void I am not asking , was telling xD

[mighty ferry]

message “response timed out” keeps appearing, try restart, repair button and waiting, nothing working

[mighty ferry]

my friend has same issue he is stuck here

[lean jolt]

Struck on this

[mighty ferry]

my friend stuck here

[spring void]

Okay, seems to be an issue for most now. @idle igloo

[mighty ferry]

is server down?

[brisk shale]

Server down

[fading dome]

It loads forever

[hazy iris]

Same issue

[mighty ferry]

5 people report so far, looks like a real issue

[marble thicket]

@fading dome yes same issue

[final loom]

#questions why pubg is not opening

[marble thicket]

Stuckat Preparing Resources

[final loom]

Ya @marble thicket

[mighty ferry]

Yes same issue

how to fix

[fading dome]

@mighty ferry servers down I think

[spring void]

Please wait patiently, if the game isn't working right now please login after few minutes.

[night cloak]

game not workin???

[marble thicket]

Not working, Game Stuck at Preparing Resources, while for some of my friends the game started normally. Tried everything. Restarted phone, network, nothing happened.

[night cloak]

What was this 2mb update 👀

[lime juniper]

The developers are aware of it. Please try again a bit later.

[marble thicket]

@lime juniper Roger that.

[night cloak]

Again 2mb update

To increase lag

[fading dome]

It works now for mw

[night cloak]

It lags like hell now

[marble thicket]

@fading dome it's working fine now?

[night cloak]

Atleast I was able to play before but after downloading today's 2mb its not even moving properly

[fading dome]

@marble thicket for me yeah

[night cloak]

@lime juniper any comment on lag?

After update 👀

[fluid ore]

Gah can’t even make video bruh

[marble thicket]

Still not fixed for me ,😞

[lime juniper]

They think it is because of the patch, but still verifying. We have no official patch notes.

[fluid ore]

Is there an estimated time for fix?

[lime juniper]

Try again in 5-10/30 minutes.

[fluid ore]

Ok

[storm willow]

@fluid ore enjoy the outer world in the mean time 🙂

[marble thicket]

Lmao

[clever wharf]

i recieved 2 mb update.. what was that

[simple ivy]

When is artic mode coming?

[storm willow]

@clever wharf probably bug fixes

[onyx cairn]

April 16th.

[lime juniper]

No notes on that, @clever wharf.

[simple ivy]

@onyx cairnsure?

[onyx cairn]

Yes, I am. You can check our website for further information.

[night cloak]

It's lagging alot after 2mb update 😭

[mighty ferry]

hello whats gg on

my game also same problem

[vagrant onyx]

@mighty ferry you got log in issue ?

[night cloak]

Lagging a lot 😭 stufking freezing any fix mods?

[mighty ferry]

response timed out

me n my friend same issue

[winged sentinel]

PUBG stuck at Preparing Resources ?

What can i do

[spring void]

@night cloak could you try to repair the game?

[night cloak]

Tried it was atleast working before 2mb update

Now its lagging too much hard

[onyx cairn]

Kindly don't spam the same issues all over again. The team is aware of it and we will inform you about anything upcoming. Meanwhile try to wait patiently. Thanks in advance!

[spring void]

@mighty ferry @winged sentinel devs are aware of it, please wait and login again after sometime

[fluid jacinth]

ok

[lime juniper]

The patch may be reverted and the issues are being fixed as we speak.

[fluid jacinth]

ok

[night cloak]

Hmmm u mean that 2mb that came on 3?

Or today's 👀

[lime juniper]

That was released today, yes.

[night cloak]

I hope potato graphics should be back

[bronze flint]

Game is not opening

[lime juniper]

Scroll up, @bronze flint.

[night cloak]

@lime juniper better pin it

[acoustic quiver]

Yup stuck in loading screen

[bronze flint]

@lime juniper ??

[night cloak]

Hey there's a 2 mb update ....and its not downloading its stuck in 0 mb

[hoary trail]

my net is working fine but still getting 200 ping all server any 1 can help please

[pale plover]

Hi

[lime juniper]

The developers are aware of the login/connection issues after today's patch and are working on a solution. Please try again a bit later.

[night cloak]

👀 it's working for me but lagging 👀

[pale plover]

Why I can't able to open the game ??

It's stuck on loading screen with prepare for updated!! 😏

[acoustic quiver]

Ok thanks 😊 👍 @lime juniper

[winged sentinel]

@lime juniper it happend to me before i update game

[spring void]

@pale plover devs are working to fix the issue.

[night cloak]

pubg down

[storm flume]

Please refer to this channel's pinned messages for further information, @winged sentinel:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[lime juniper]

Try to submit that form.

[night cloak]

??

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak and @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[pale plover]

@night cloaksame problem

[opaque harness]

hello can a support member contact me ?

[night cloak]

My game is stuck at preparing resources

[spring void]

@opaque harness what seems to be the issue?

[pale plover]

@night cloaksame here

[night cloak]

Fix karo jaldi bc

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak @pale plover:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[opaque harness]

@spring void pm

[storm flume]

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

[winged sentinel]

@night cloak @pale plover @night cloak

The developers are aware of the login/connection issues after today's patch and are working on a solution. Please try again a bit later.

[night cloak]

pubg down

[jovial wolf]

@pale plover same here

[night cloak]

ooff

[onyx cairn]

Kindly don't spam the same issues all over again. The team is aware of it and we will inform you about anything upcoming. Meanwhile try to wait patiently. Thanks in advance!
Please move to #pubg-mobile for conversations.

[night cloak]

@pale plover ufff ok

Kindly don't spam the same issues all over again. The team is aware of it and we will inform you about anything upcoming. Meanwhile try to wait patiently. Thanks in advance!
Please move to #pubg-mobile for conversations.

@storm flume it's English bc

@winged sentinel okay!

😂

No abuse respect women

[spring void]

@night cloak please move to #pubg-mobile @night cloak

[night cloak]

@spring void ok

Ok @spring void

[jovial wolf]

Wtf

[night cloak]

It's for all

xD

[storm flume]

Please refer to this channel's pinned messages for further information, @jovial wolf @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

PAN-G is down?????

[jovial wolf]

@storm flume Done bro

[vernal vessel]

Machete is a bot 😂

[frail violet]

@lime juniper fix ping high issue pls fix this glitch last 2 days i am facing..

[night cloak]

Please pubg

[vagrant onyx]

@night cloak you facing crush ?

[night cloak]

Yes

[vagrant onyx]

@night cloak since when ?

[night cloak]

Yesterday

[midnight ridge]

Hello

[vagrant onyx]

@night cloak log out from your account go to repair ( press routine repair ) ones done log in using other acc i Recommended log in using guest acc than search for classic match and see if its worked

( try this only 1 timeif this problem Permanent
if its not Permanent not try it and you should wait )

try to rest your device

[midnight ridge]

My account is hackef

Hacked

[vagrant onyx]

@midnight ridge

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

[midnight ridge]

@vagrant onyx what is it

[inner moss]

Only happening to me and few players. Ping and everything is good, game runs smoothly 60fps, no crash EXCEPT for this delay.

[vagrant onyx]

@midnight ridge read in the link

[inner moss]

And like I said yesterda, if you play 25-30 matches you'll be in 1 match without any problems. No delay no high ping, just perfect. And the rest of the match, you get really frustrated by the Dsync and Delay.

[night cloak]

It works only on the Invite account and I don't want to lose my usual account @vagrant onyx

[midnight ridge]

@vagrant onyx it opens discord website

Someone from indonesia hacked my twitter account and then my pubg account and when i try to open with google id pubg shows me to create new account. Please help me

[vagrant onyx]

@midnight ridge for me not ( maybe cause you using website to log in from discord ? )

@night cloak ✅

[slate scaffold]

After 2mb patch now the game run smoothly

[midnight ridge]

Only discord website opening @vagrant onyx

[night cloak]

I don't want to lose my usual account I don't want to go to a prompt account and start all over again already that I have put money and you want to lose all my money Zebi @vagrant onyx

[opaque harness]

hello can a support member contact me ?

[night cloak]

Help Meeee @vagrant onyx

[vagrant onyx]

@opaque harness use in game support

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @opaque harness. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

@midnight ridge https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

( if you using discord to log in from website its might take you to discord log in page )

@night cloak off course not

[night cloak]

Help me down instead of doing nothing @vagrant onyx

[midnight ridge]

Ok then?? @vagrant onyx

[vagrant onyx]

@midnight ridge i have told you
if you read you will understand

[opaque harness]

@vagrant onyx game support bot

[vagrant onyx]

@night cloak for now
rest your device

than log in when you log in and play try to search for arcade

@opaque harness first you will get game support bot that maybe after you will get person respond

[polar marsh]

@opaque harness:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[opaque harness]

what

[midnight ridge]

I have connected my google to game but when try to open with google id it shows me to create new account

[opaque harness]

bu ne la

[vagrant onyx]

@opaque harness english please
we have unmute you

[storm flume]

Please do not use any other language aside from English in this channel, @opaque harness. Refer to #613267301243944960 for language channels.

[opaque harness]

sorry bro

[midnight ridge]

I have connected my google to game but when try to open with google id it shows me to create new account @vagrant onyx

[storm willow]

@midnight ridge are you logging in - global client ?

[midnight ridge]

Yes

[storm willow]

Did you attempt to login on other clients ?

[vagrant onyx]

@storm willow have explain to him
( but he did not quit understand what i was saying to him )

[midnight ridge]

@vagrant onyx bro i understand what you are trying to say but i want to can you again link my google account to my pubg account

[storm willow]

@midnight ridge if you account is hacked contact Facebook/ twitter support and recover your account.

[night cloak]

Iam getting new type of glitch /bug

[vagrant onyx]

@night cloak #old

[night cloak]

All buttons don't work for a few seconds in game 👀

Only gyro works

[storm willow]

You need to have the PUBG account opened to link new social account @midnight ridge

[midnight ridge]

My google is also linked to my pubg

[storm willow]

you may try contacting customer support in game for account related issues. @midnight ridge

@fleet sedge ?

@fleet sedge my I know why you tagged me on above message? This channel is only for pubgm-support

[fleet sedge]

Sorry bymistake

[night cloak]

pubg down? @neon patio

[sudden pasture]

I need help.
The game lags a lot
everything was ok till S9
but in this update I can't even play

[hasty condor]

I umm... I got killed by a bot hacking. I have a video. He glitched under the map

[storm flume]

Hello, @hasty condor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[normal fulcrum]

@night cloak You can provide your feedback by filling the form in #news

@sudden pasture You can provide your feedback by filling the form in #news

[drowsy briar]

@night cloak is there anyway to get her account back?

She said her account got fully deleted

Facebook contact her that

[glacial panther]

hello

[sand path]

@drowsy briar no backup account ?

[polar marsh]

@glacial panther:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@drowsy briar the only way was contacting FB and if it didn't goes well then there's no way

[drowsy briar]

@sand path nope Facebook said her account got fully deleted

Facebook can’t even do anything

Ok I understand

[night cloak]

Does she linked that pubg account with any other social media account @drowsy briar

[sand path]

If she is logged in she can link another

[drowsy briar]

Twitter and Facebook. but her Facebook connect with Twitter soooo got all deleted

[sand path]

Try recovering Twitter

[drowsy briar]

She told me that she unlink the Twitter account 😥

[night cloak]

Can i send pictures in this chanell i have a question?

[crude escarp]

Reported player, but don't i get email that reported success. Why?

[drowsy briar]

She said she also link with play store or google game

@night cloak she link her account with playstore too but it give her a new account why?

[night cloak]

@night cloak describe the problem

[frail violet]

Who is using emulator and with gmail?

[night cloak]

@drowsy briar there's no way one could unlink the linked account

@frail violet please move to #emulator-support

[tight kindle]

This devs r bots

Believe me everyday they solve 1 2 glitches and give us 4 5glitches. 🙂

[storm flume]

Hello, @tight kindle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[tight kindle]

@storm flume tu hi apna kaam sahi se kar raha baki sab noobs hai 🤣

[night cloak]

@tight kindle English only. Read #613267301243944960 for more info

[drowsy briar]

@night cloak she link her account with play store too but it give her a new account not a old account why?

[frail violet]

@night cloak there is no emulator support

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @frail violet.

[night cloak]

@drowsy briarplaystore???

[drowsy briar]

Google game

[night cloak]

@frail violet https://discordapp.com/channels/393088095840370689/613267301243944960/613267902694555668

[drowsy briar]

Its keeps all your achievements thing

[frail violet]

@night cloak no permission so send messages.?

What i do now ?

[night cloak]

So she once linked her Google play accounts to pubg and it's not logging in the old account right

@drowsy briar

[drowsy briar]

Yes

It give her a new account

[night cloak]

@frail violet did you react to E

[tidal wasp]

This guy was using full auto on SLR and hitting all shots on the head, even not aiming at the head

[frail violet]

@night cloakyes

[tidal wasp]

And these 2 were being boosted

[sand path]

Use the link or report in game

[tidal wasp]

I reported in game

Where is the link

[storm flume]

Hello, @tidal wasp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[tidal wasp]

Thx

[night cloak]

@spring void this guy needs help@drowsy briar

[spring void]

How can i help you Art?

[dusky yarrow]

@storm willow already reported

[drowsy briar]

My friend link her account to google game and it give her a new account not the old account

[spring void]

That isn't possible they must have confused the accounts.

[sand path]

You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and their services, and (ii) all use of their services under Your Account. You must promptly notify Tencent if you know or suspect that Your Account or its password have been compromised. Tencent will regard all use of Your Account as being by you, except where They have received and acknowledged your notification to Them regarding Your Account and/or its password being compromised

[drowsy briar]

There is no way to get her pubg account back? Her Facebook got deleted google game give her new account and also twitter not working

[sand path]

Nope...check all her Google accounts @drowsy briar

[spring void]

They would have linked one of those accounts.

[old furnace]

“Her Facebook got deleted”

That might have been it

[drowsy briar]

@sand path ok I already tell her that

[night cloak]

You can recover that account within a time period of 30-90 days

Even if it is deleted

[drowsy briar]

But Facebook said it got fully dr

Deleted

She don’t even know who hacked into her account

[night cloak]

You guys should enable 2FA

[drowsy briar]

She bought UC from some website and she got uc after 30mins later account got hacked

[sand path]

Buy only from midasbuy @drowsy briar

[night cloak]

[sand path]

You got phished

No account is fully erased at Facebook

[drowsy briar]

A

S

[sand path]

Kindly refrain from saying those things @drowsy briar

You use discord vc? @rotund marlin

[rotund marlin]

No

@sudden heron

[drowsy briar]

@sand path is SEAGM.com is safety to buy uc?

[sand path]

Nope

only website is midasbuy which is recognized by Tencent @drowsy briar

[rotund marlin]

This dude isnt even verified why would u trust him

[sand path]

You get more uc if you buy from official pubg site @rotund marlin

Go to pubgmobile website and tap buy

[drowsy briar]

@rotund marlin u r dumb sorry

[rotund marlin]

How tf am idumb?

Real sad

[sand path]

I have 1k messeges in support fyi @rotund marlin

[rotund marlin]

Then why r u not verified? Ur amount if messages doesnt mean anything

Literally could be giving out false information

[sand path]

Dont trust me ...trust the official website

[rotund marlin]

Why would they have a website when theres an in game store?

[sand path]

Go to pubgm website tap buy ,it will redirect you to midasbuy

Game store cuts some money from Tencent...so you get less uc @rotund marlin

[rotund marlin]

Real sad

[sand path]

660 uc from store is 770 from pubgmobile website fyi

@spring void can you post the link

[rotund marlin]

My sound in game is 8d audio when my mic is off but goes into 1d audio when my mic is on and i cannot hear where enemies are even with headphones. Fix?

[storm willow]

https://www.pubgmobile.com/pay/ @rotund marlin

[rotund marlin]

Not what i need help with but ok

[tame ferry]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tame ferry. Remember to read through #faq before asking questions in the support channels.

[tame ferry]

I wanna report pubg mobile🙄

Because you kicked out Dr Team in pmco without any reasons

Who says they are playing through ipads?

[storm willow]

@tame ferry the system can detect, the device type the user is playing with. If you have any concern about esports mail at [e-mail]

@sand path not here, use #pubg-mobile

[tame ferry]

Ok but you sent an link that only mobiles can join

And we are joined on our mobiles then you said you got out because you played on mobile

And the link only mobiles can join what the hellll you. Talking abouttttt

[storm willow]

@tame ferry are you one of the player from that squad ?

[tame ferry]

Yeah

We are alll playing in our mobiles

[storm willow]

you may contact Esports team via the above mail and explain it.

[tame ferry]

2 of us playing on iphone 8+ and one of them XsMax and another 11 pro max

I don’t know what should i do?

[storm willow]

[e-mail]

[tame ferry]

Can you help me

My english is not very good

Can i private you?

[storm willow]

Use the mail ID , above @tame ferry

send a mail to them

[tame ferry]

Send me friend request

I want to speak with you

So why the pubg mobile says we have disvord ?

Or this is only for name?

[storm willow]

@tame ferry to help on basic issues.

[tame ferry]

😒 phew

[storm willow]

You may try contacting @onyx cairn or @warm wren but Better if you mail to that ID earlier.

[inner moss]

Is it normal I didn't get the patch update?

[sand path]

There is no update

[onyx cairn]

Because you kicked out Dr Team in pmco without any reasons
@tame ferry we had enough reasons. The team took measures against cheating.

[warm wren]

The correct email is [e-mail] @storm willow

[tame ferry]

Phew i have alot of proofs that team had did nothing you kicked them thats second time in pmco ? Whyyy ????? @onyx cairn

[inner moss]

There is no update
@sand path Yeah. I saw people talking about 2mb patch earlier ',:/

[warm wren]

And we are not here to discuss regarding decisions made by Tencent. Its official and if you feel it's done wrongly then contact through email [e-mail]

@tame ferry

[tame ferry]

Send me only their email

[drowsy briar]

@sand path her google game is not working all of it it still give her a new account

[night cloak]

@tame ferry tap that mail ID and it will take you to the Gmail

@drowsy briar she might choose the wrong mail id then

[drowsy briar]

She said she only have one google game that link to Pubg

[sand path]

She's logging in with the wrong ID.

[unborn steppe]

Where do I collect these from ?

[storm willow]

@unborn steppe Crate from Shop/treasure - 20UC crate

[unborn steppe]

Ooh you have to buy it

Okk thanks

[night cloak]

Yep you had to

[sand path]

@storm willow can I login into beta with my main account, is it safe?

[storm willow]

@sand path it will be saved separately. Both account will be safe.

[sand path]

Ok thanks

[storm willow]

New profile will be created on Beta -

[sand path]

Can you help me ....do we require some other app to install it?

It shows error

I know this ain't beta support...but that beta server is dead

[tame ferry]

Hello are there any main staffs?

[night cloak]

How did you get the beta

@tame ferryyeah

[tame ferry]

I want to speak with main staffs

[sand path]

I was selected @night cloak

[tame ferry]

Could you tag them

Who are them i dont know any of them

[night cloak]

@sand path congrats

[sick shale]

@tame ferry you just state your problem, and they will reply if necessary or other moderators will mention them. Depending on your situation

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tame ferry. Remember to read through #faq before asking questions in the support channels.

[tame ferry]

I told you we kicked from PMCO without reason

I want a proof that says we played through platforms

We have more than 90 players in all over the world all of professional players

I dont know why we got out from PMCO without any reason

[sick shale]

@tame ferry why don't you contact them on mail?

[exotic bluff]

What is Midasbuy and is it safe to purchase UC from there?

[tame ferry]

I played in discord why i send them email?

[sand path]

Yes @exotic bluff

[exotic bluff]

Ok

[night cloak]

@rigid lynx #emulator-support

[exotic bluff]

@sand path will I get it instantly

[night cloak]

@exotic bluff trusted by tencent

@exotic bluff yes you will

@tame ferry you should contact them via mail for the reason you got kicked

Hope you had followed the rules of PMCO

[exotic bluff]

@night cloak Can you tag me again and retype that Midasbuy is certified by Tencent and I'll get the UC instantly? My bro is having issues buying via Play store and he hasn't heard of Midasbuy

[tame ferry]

Last year we played like that we got out without reason this year also

Idk what we did 😒

[onyx cairn]

There is no need to spam this channel with unrelated content. The suspension was justified. Contact the esports officials for further information. @tame ferry

@exotic bluff Midasbuy is part of Tencent. You can use it without any worries.

[night cloak]

@exotic bluff the only website that is trusted to buy UC is via https://www.pubgmobile.com/pay/

@tame ferry you might have disqualified. Contact them via email

[sand path]

Make sure you enter the right character ID though @exotic bluff

[exotic bluff]

Is there a way he can use his debit card? He sees the option for PayTM which he doesn't have

[storm willow]

There are multiple payment options in that site @exotic bluff

[night cloak]

Not able use after match start.

[storm willow]

@sand path Moderator or support in that server will help

[sand path]

NET banking @exotic bluff

[storm willow]

@sick shale that user has been already provided with necessary support, he doesn’t follow it. All he has to do is mail the Esports team. We have provided the ID to him.

[night cloak]

I notice one thing after last update now boat spon in all match( starting, mid,even in last zone's) is there any change in there mechanism ?. Before update boat spon in starting of match. @Abin_Rock47 @storm willow

[sand path]

Error is the support there...turns out my phone is fooling around 🥳

[acoustic vault]

Guys I need help please!!

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @acoustic vault. Remember to read through #faq before asking questions in the support channels.

[acoustic vault]

I got this thing popped up on my screen while I was practicing in scrims

[sand path]

4 min ban

[polar marsh]

@acoustic vault:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930 @acoustic vault delete other apps that interferes with PUBG app.

[acoustic vault]

Beleive me bro..not even a single suspicious file I have in my device

[storm willow]

Is your device rooted/ jailbroken?

If yes, Please revert to stock OS. Or follow the above link and try changing Dns

@night cloak not sure about that mechanism, but get those free kill

[acoustic vault]

Ok thanks...got my account back

[night cloak]

@storm willow Not able to use this item whan enter in match .

[wild bronze]

How can i report some f#kers playing together on solo matches?

Im tired of this

[night cloak]

@wild bronze report that player via in game is the only option which is available right now

[sand path]

Or if you got evidence. The link

[wild bronze]

@night cloak yea.. means nothing will be done then. So annoying

[night cloak]

@wild bronze the team will take action on that

[wild bronze]

I wasnt recording unfortunatly, i took screenshots during the play ack showing them together on solo match shooting at me, next to each other but idk the value of this. You can see it’s a solo match tho since there is no teamplayer on top left

@night cloak ive been reporting soooo many obvious cheaters spraying you full auto 300m away, 25kills etc and they never been deleted, so nah i dont believe the team to do anything serious

[spring void]

@night cloak it is unusable as someone else is already using it. They are not visible as the game hides few players to avoid lag on spawn island

[polar marsh]

@wild bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sour crown]

5721595162 This player is hacked, please report it

[storm flume]

Hello, @sour crown!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[sand path]

@sour crown you might want to delete that food pic

[night cloak]

@sour crown could you just remove that second picture

[sand path]

Looks tasty

[night cloak]

@sand path

[spring void]

@sour crown dont post irrelevant images here, thanks.

[vernal flume]

@spring void @jade spoke is this app allowed?

@night cloak

[dusky yarrow]

Dont ping everyone

[vernal flume]

Someone reply please

[night cloak]

Yes @vernal flume.

[sour crown]

@spring void ok thanks

[calm onyx]

Hack report

[raw herald]

http://cheater-report.pubgm.cc/ @calm onyx You can report using this link.

[storm flume]

Hello, @calm onyx!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[polar marsh]

@orchid glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@winged umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

vpn isn’t recommended, you may contact customer support for further information.

@winged umbra

[short hemlock]

This hackers?

[storm flume]

Hello, @short hemlock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[pine loom]

!play درجوان هيل العلبه الذهبيه

[storm flume]

Please do not use any other language aside from English in this channel, @pine loom. Refer to #613267301243944960 for language channels.

[storm willow]

And don’t post same message on all channels

[strange vortex]

No body here to answer only the bot 😏

[brazen nacelle]

Plz help me

[strange vortex]

What help you!!! You are an cheater bro

[brazen nacelle]

No

[storm willow]

@strange vortex do not ignore messages by Machete 2.0. We do reply when the users state the issue or ask questions.

@brazen nacelle contact customer support for account related issues. We can’t do any help

[brazen nacelle]

I am not a hacker

How caontact??

[storm willow]

@brazen nacelle Click File claim on the warning pop up

[strange vortex]

Storm Breaker bro I recorded video of an cheater using magic bullet

[storm flume]

Hello, @strange vortex!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[polar marsh]

@urban summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ancient crane]

see this hacker ID :5405681878

i have video for him

[storm flume]

Hello, @ancient crane!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[nova pasture]

Hi

I need help please

[storm willow]

@nova pasture what’s the issue ?

[nova pasture]

@storm willow Can I send you on the private

[storm willow]

Related to account suspension?

[nova pasture]

Yes

[storm willow]

Discord staffs can’t help on those issue, contact customer support in game

[nova pasture]

I called a lot without interest, and I will reply automatically

I want to talk to someone

Please help me

[storm willow]

Ingame support or [e-mail]

Only official customer support have access to game date. No others can help @nova pasture

[heady glacier]

😴

[nova pasture]

This message is always repeated without interest

I send it daily

[toxic jackal]

This is pubg @nova pasture

[fiery chasm]

@Storm Breaker#3280 there is to many cheaters this season in every match.

[nova pasture]

I feel frustrated at my repeated attempts without success

[polar marsh]

@balmy nacelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[toxic jackal]

@nova pasture they don't have a proper communication system

[nova pasture]

@UCan'tStopME It is true ◥▶_◀◤#9296

[toxic jackal]

@nova pasture if they have you know what will have to them

[pale plover]

[nova pasture]

what should I do now

[toxic jackal]

[umbral void]

Any mod here???

[toxic jackal]

@nova pasture what's your problem btw?

[umbral void]

@toxic jackal hey can u help me with a problem

[toxic jackal]

@umbral void if I know the solution definitely

[polar marsh]

@nova pasture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[umbral void]

@toxic jackal okay so my twitter account is hacked and someone is misusing my pubg account now and i want a solution to safeguard my pubg account.

[toxic jackal]

@umbral void this cannot be solved and and I don't think pubg can do anything in that case as well

[hybrid lodge]

How I can change account in ios ? There is only one option ' continue previous acc'

[night cloak]

@hybrid lodge Logout from the basic settings.

I recorded hackers where i can upload it to support center

@night cloak http://cheater-report.pubgm.cc.

@umbral void try to get back ur account by contacting Twitter

[polar marsh]

@blazing turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[exotic bluff]

Can we get suspended from pubg if we keep team killing? Our squad is full of funny people and none of us mind getting naded even if we have the best loot, so my friends wanted to make sure if they will be banned or just keep loosing merit

[storm flume]

Please refer to subpoint #3.7 in #faq for further information, @exotic bluff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[heavy girder]

Please ban this hacker....his id is 518062670

[night cloak]

@heavy girder please use http://cheater-report.pubgm.cc to report hacker's

[heavy girder]

@Abin_Rock47#3852 ok 👍

[night cloak]

👍

You don't have to post the video again in here

[hybrid lodge]

@night cloak but after log out I get only one option continue with previous facebook id there is not other options

[night cloak]

@hybrid lodge What option do you need?

[storm willow]

@hybrid lodge Logout from PUBG app and from Safari, clear cache and try again

[charred breach]

Why my WiFi work properly but game not opening

[upbeat elk]

hi

[onyx cairn]

@upbeat elk can you translate into english, please?

[upbeat elk]

@onyx cairn

My account has been in attendance for a week and I am not going to play with the hack and I will not do hacker

[onyx cairn]

Tap on file claim and wait for response.

[upbeat elk]

@onyx cairn ok

[mighty verge]

Hi

Can get some help from support team?

[night cloak]

where do I send video of cheater?

[polar marsh]

@mighty verge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hybrid lodge]

But I never login in safari.

@storm willow

[storm willow]

@hybrid lodge the app redirects to browser and cache the data’s. Follow what I said earlier and let me know.

[red coral]

So there is a person who i encountered during a Diamond ranked Match. I Somehow to managed to met this dude.They were 3 Squads and 1 Hacker.I have the Hackere ID 5222742139 this was all a Conqueror Mafia thingy i want all of you to take strict action against it. THANK YOU!

You guys can report him

[hybrid lodge]

@storm willow done thnx

[night cloak]

This guy is cheating

krdosh123

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm willow]

@red coral use the above link

[hollow vale]

See thes hackers, now what you say ? PUBG earning money only

[limpid swan]

solo btw

[night cloak]

@onyx cairnI feel bad coming up with the same lame problem again and again...but this needs to be forwarded for good.
The stream issue for PMCO SOUTH ASIA English section had a lot of lag during the live stream...was same for finals and semifinals of the PMCO SOUTH ASIA ENGLISH...Just wanted the management team to do better and not repeat the same thing over and over again.🇳🇵

[onyx cairn]

You can write an email regarding it, but unfortunately it won't change much under these circumstances.
[e-mail]

[hidden crater]

i made a nerf account and this happened

my main account works perfectly

[dense wolf]

@polar marsh
My account was create by facebook id thn i was connected to google.... Suddenly my facebook disabled.... So i can't log in my pubgm id in my Apple device... Any solution?

[sharp osprey]

lots of hackers

[opal trench]

Is anyone pubg crashing?

[lime juniper]

If you are experiencing more crash issues after update 0.17.0, please make sure to contact the customer service in-game, and use keywords such as as "crash" in your message. In-game reports will automatically provide useful information to the development team. As long as a keyword similar to the one above is included, the customer service team will easier be able to locate the feedback. While you might not receive a response, your report, along with reports from other players that experience the same issues, will greatly help the team look further into the situation.

[fleet valley]

Ace

[tepid timber]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tepid timber. Remember to read through #faq before asking questions in the support channels.

[fleet valley]

:

[polar marsh]

@tepid timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[static yarrow]

Hi

[polar marsh]

@ornate saffron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[last fern]

ID 5350169741

[polar marsh]

@last fern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fervent juniper]

Hello, I got a problem with the account and closed because of Report from everyone. I want to recover my account from Season 2 and I spent a lot of money on it. Please reply.
ID : 5292396321

[night cloak]

Can somebody explain me this

[clear trail]

It's in your language

[night cloak]

Yes

[clear trail]

Then what the problem?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@clear trail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vernal flume]

Fix the freaking game. Game just crashed several times after landing 😡🤬

[fervent juniper]

Hello, I got a problem with the account and closed because of Report from everyone. I want to recover my account from Season 2 and I spent a lot of money on it. Please reply.
ID : 5292396321

[night cloak]

Hello i have a problem with my gyroscope it goes alone towards left side it just started doing that and wasnt doing it before any help?

[fervent juniper]

can you help me ?

[slate rune]

My account was stolen just now.

[polar marsh]

@fervent juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slate rune]

Someone has attached a twitter account alongside my linked fb account from s1.

[night cloak]

how r people getting phantom catgirl set free

my random teammate had it and he is on rp rank 13

[slate rune]

My account isn’t suspend it’s just not connecting to server. It’s logged in elsewhere

Support?

[sand path]

Can you get in game? @slate rune

Bots @night cloak

[night cloak]

no

he is a real player

[sand path]

Or maybe he opened 150 uc crate from rp

[night cloak]

he don't have royal pass

[sand path]

He took it from a bot then

[night cloak]

but 100 rp skin

[robust canyon]

Found a hacker and have video evidence , where do i post it

[sand path]

That's kr version ...hold on @night cloak let me check

[night cloak]

ok

my friend also plays on kr version he had a season 7 100 rp dress

[raw herald]

Found a hacker and have video evidence , where do i post it
@robust canyon You can report In-game and in here http://cheater-report.pubgm.cc/

[opaque harness]

nice hacker

[raw herald]

but 100 rp skin
@night cloak It's also available in the rp crate for 120UC

[night cloak]

u need rank 100 for it

[polar marsh]

@opaque harness:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[raw herald]

Maybe in KR version it's possible to buy it without RP.

[sand path]

Time limited on kr

[night cloak]

k

i can't play on kr version for these things

[sand path]

You won't be able to come back for global

[night cloak]

i tried that once its boring playing on kr ver

[sand path]

@raw herald any idea what's this at bottom left.

I started getting this today

[raw herald]

And the game loads fine after that? @sand path

[sand path]

Yeah

But I wonder if something is corrupted

[raw herald]

Not sure, you can wait for a Mod or Error to answer that.

[slate rune]

@sand path no

[sand path]

what does the messege show? @slate rune

Client changed ?

Could you post a screenshot

[slate rune]

its working now. however there is a twitter account linked.

[sand path]

which is not yours?

[slate rune]

no, i never linked it.

[sand path]

Follow these steps and contact ingame support.

[slate rune]

thank u

[sand path]

And never purchase uc from any site that asks for account details besides character ID @slate rune

And change your fb password

[slate rune]

i only had facebook linked to this account. now someone linked there twitter to it. am i screwed?

[sand path]

Nope...they will revoke twitter access

But change your fb password

So the phisher cant get back in

[slate rune]

i did read your post

[sand path]

Follow those steps and you should be fine

[slate rune]

sorry to bother

I have changed fb pw. But I keep getting kicked

[nocturne dawn]

@lime juniper , atleast one time in 5-6 matches my game crashes or freezes for 3-4 seconds

[slate rune]

i get no response

and my accounts been locked into indonesia fr 60 days appareantly

thanks a ll the same

[nocturne dawn]

@slate rune what happen

[slate rune]

@nocturne dawn someone linked a twitter account to my pubgm account. next to my fb linked account. and has taken it i assume

im a bit frustrated. feelsbad

[nocturne dawn]

I think it is possible only when someone use your fb account because it is not possible to link directly

[slate rune]

you're correct i followed a link in game. mustve given them enough time to trash it

just feelsbad

[nocturne dawn]

Who gave you link

And which type of site where you link

[slate rune]

nskaratu?

gifts-pubgm.com

hed been on my friends list for several seasons

and i knew

[nocturne dawn]

@slate rune feel very sorry, but truth is your pubg account is gone

[slate rune]

i felt wrong

[nocturne dawn]

Because my friend who done the same thing

[slate rune]

i hope not for good

i can still log in

[nocturne dawn]

Where

[slate rune]

my fb account is still linked

[nocturne dawn]

But it is owned by other

[slate rune]

i changed pw very quickly

half owned?

[nocturne dawn]

Half means

[slate rune]

two social accounts linked one mine. one others

[nocturne dawn]

Can you login your fb account in browser or not

[slate rune]

yes

[merry zinc]

Middle East duo Hacked every game I can't raise the rating There are a lot of players playing with hackers to raise the rating

[nocturne dawn]

Why you cant login in pubg if you have access your fb account

[slate rune]

sometimes will, sometimes wont. region change

[last verge]

『SS』ŠNOOPY
ID: 5475533771

[nocturne dawn]

It is difficult to unlink twitter account to pubg without user id , password known

[slate rune]

so it ends here