questions

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @nova beacon. Remember to read through #faq before asking questions in the support channels.

[nova beacon]

@storm willow can you help?

[storm willow]

May be , If you ask

[nova beacon]

Oh k

İ cant change my frame rate on iphone6

And its becaming choppy randomly

[storm willow]

says not available ?

the device is too old to handle the game @nova beacon

Consider upgrading your device

[nova beacon]

İ cant afford a new phone

İm using a cooler fan for the phone

And my battery is always 100

There is an app called cydia is it safe to use for pıbgm

[storm willow]

No, not recommended

[nova beacon]

Ok thank you

[storm willow]

I’m on 6s and have the same issue😅. Upgrading device will be the only solution @nova beacon

[night cloak]

Hi, is this section for technical support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[keen brook]

Hi

Can u help me?

[storm willow]

Explain your issue

[polar marsh]

@keen brook:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@keen brook delete the app and reinstall. If you are using jailbroken device, restore to stock os

[storm flume]

Hello, @bronze hawk!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[inner moss]

@storm willow

[safe lily]

Plz server lock people

So I don’t have to play with Asians in NA

[keen brook]

I didn't download the game from a hacked links

I download from App store

This a bull sh*t

[storm willow]

@keen brook is your device jailbroken?

[night cloak]

The device on which the game is opened has a jailbreak on it, but I do not use Hack and I have a YouTube channel that contains handycam clips that prove that, is there a way to remove the account or not, thank you

yes

[storm willow]

there should be some files tampering the game, that’s why you get those issue

[keen brook]

@storm willow
No

[night cloak]

I did not tamper with and I have proof for that. Please help me, thanks

[storm willow]

Please contact ingame customer support for further information.

[keen brook]

@storm willow
I'll tell you the truth, I'm using a file to remove the grass in the game

[night cloak]

thanks

[inner moss]

Look up Storm.. I've sent the result

[storm willow]

you have the answer @keen brook

Modification of game file will lead to permanent ban

[night cloak]

How can I contact technical support?

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@keen brook:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

thanks

[storm willow]

@keen brook you should install the app directly from App Store and play.

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @keen brook.

[keen brook]

@storm willow
I can't

@storm willow
The download get from me a 1 day
Because I'm life in iraq
And the internet in iraq it's so bad

And adding I will need to download the internal files of the game

[storm willow]

I’m sorry there is nothing I could do about it. The system doesn’t change for each and every one.
Install from official source.

[sand path]

@night cloak here

[night cloak]

Who i could talk to

😂

[reef violet]

Lol

[lament zenith]

Hello, I have a complaint about a player who cheats and shoot. Is there any help?

[distant falcon]

Tencents official selling paid hacks 😂

😂

[night cloak]

Let's not promote nonsense.

@lament zenith Use http://cheater-report.pubgm.cc if you have evidence.

[distant falcon]

M not promoting you guys are deleting my messages but not doing anything about it

[night cloak]

Where are the people who work at pubg

Posting publicly = promotion. If the game wouldn't do anything, this channel would be flooded by people complaining. Be patient, it takes time for the system to verify cheaters.

[inner moss]

Tencents official selling paid hacks 😂
@distant falcon -_- bruh

[night cloak]

@night cloak Customer's Service in-game if you need account related help.

He does not answer his fact 1 week

[distant falcon]

@night cloak well since strt of the week its same

Season*

No uavkers banned

[night cloak]

May I know what kinda help you need, @night cloak?

[inner moss]

@storm willow I don't knownif there is a risk but I started using VPN and it's reducing the dsync

[night cloak]

I have an account problem

[distant falcon]

TENCENT is not doing anything abt hackers

[night cloak]

Can you help me?

@night cloak

[distant falcon]

Well u see the reason genuine players strt havking is they get frustuated of hackers if you guys would have done something there would have been less havkers

Hell with this damn game

[night cloak]

@night cloak I can guide you with the proper way to contact support to get reply.

I don't think it's the wrong way to do it

I'm talking to them with respect

@night cloak

@night cloak Let me know your problem.

I use Google traduction OK because i am french 😅

@night cloak

Ow

I am switching from Android to ios but the pubg Facebook account has been deactivated

So I can't connect to my iOS device

@night cloak

But the Facebook account is unrecoverable

And the pubg account has been linked to Google play games too

@night cloak
Unfortunately, the in-game customer's service will not be able to help you with that. Unlinking/replacing login method is not possible at the moment. The best you can do is contact Facebook support or make a new account on your iOS device.

I still have access to the account but only on the Android device

Yes, play on Android device while using the account and create a new account on iOS.

Facebook has no support

Support veru bad

Very

[night cloak]

I don't want to do that because there are more than 2000 euros on my Android pubg account

@night cloak Understandable. But the game cannot help you in this situation. You can try recovering your Facebook account here: https://www.facebook.com/help/contact/260749603972907.

I test 1 min

[toxic crater]

Where do I report these hackers like the one in the photo I linked?

[night cloak]

@toxic crater How are you sure that they are hacker?

[toxic crater]

Stats like that?! And you think they aren’t hacking?

[night cloak]

bruh

[winter drift]

Why there not mentioned this mission is bounce misson ?

[night cloak]

@toxic crater Nope. They entered plane with randoms and died early by landing on water. Their squad won those games. If you look at their average survival.

[toxic crater]

Average survival is 1 minute

[odd pebble]

If i unlink PUBGM from my Fb account, Will it get unlinked ingame as well.😷

[night cloak]

@hope#1234 the site lag..

daisy do know how the new anniversary celebration achievement works

@odd pebble No.

[toxic crater]

1400 games and that happens? I’ve never had it happen once

[night cloak]

@night cloak Which one?

[nocturne dawn]

@toxic crater I think he try to do for squad wins title

[odd pebble]

I want to link my new Fb account to my Pubg account..Is there any way to do that🥺

[night cloak]

like what does it mean to "collect logins "

wait lemme screenshot

@toxic crater Yes. If you die within 1 minute, you can play 30 matches compared to someone's 1 match.

@night cloak i think is dead 😟

this achievement^

@night cloak Then new account is da wae.

ik that u cant do it now

but how can u do it when the time comes

[winter drift]

Please clarify this achievement

[night cloak]

@night cloak It is not started yet.

ikik but do u know how it will work

@night cloakBecause I have already recreated a new Facebook account with the same phone number

[winter drift]

I think this achievement complete year wise

[night cloak]

You need to be in game on 21st March at night, @night cloak.

I never make a new account

@night cloak Then you gotta stick to Android.

Or play a different game.

[winter drift]

Because now we celebrate 2nd anniversary of pubg mobile

[night cloak]

do u just have to login at 00:00 is that it?

Its so bad Android Phone

Lag lag lag

Hold on, let me check.

How? 'Or' What

what android phone do u play on

@night cloak From 00:00 to 00:59.

3 times right?

Yeah. But not sure about this part, you will know it on 21st March. Just make sure to login at that time.

oh ok

thanks alot

Suddenly we can not steal the account ? @night cloak

[sand path]

Its entire day of 21

[night cloak]

There's no other way

@night cloak Without your Facebook, you cannot play on iOS with the same account.

There's no other way.

can you link 2 social media accounts to one pubg account?

say facebook and twitter to the same account?

[nocturne dawn]

Yes

[night cloak]

But we really can not dissociate the account, I find unfair

Oh, yeah, it's entire day.

@night cloak

if thats possible make/login in to twitter then use that same twiiter for the iOS device

@night cloak Your Facebook account is your own responsibility. Unfortunately, the developers cannot help you with that.

@night cloak You can login two link methods to one account, yes.

@sand path You need to edit and modify it.

I find that the games are very badly organized personally

[sand path]

Like? @night cloak

[night cloak]

😔

[fickle atlas]

Guys i need help reporting a hacker

[night cloak]

@sand path Read it carefully, you'll understand. Remember, you are not the developer. Use 3rd person where there is 1st person.

@fickle atlas http://cheater-report.pubgm.cc.

[sand path]

Oh right

[fickle atlas]

Thanks daisy

5717824514 this is the id if you’d like to help

[night cloak]

@fickle atlas Use the link.

[polar marsh]

@fickle atlas:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and their services, and (ii) all use of their services under Your Account. You must promptly notify Tencent if you know or suspect that Your Account or its password have been compromised. Tencent will regard all use of Your Account as being by you, except where They have received and acknowledged your notification to Them regarding Your Account and/or its password being compromised

[night cloak]

still copy pasted lmao

@fickle atlas! It will count as spam if other people reports them who didn't face them while playing.

[nocturne dawn]

Haha @night cloak

[sand path]

Nope ...pretty sure it's okay now

[night cloak]

😟

[night cloak]

@night cloakpubg not have nomber Phone ?

[magic sorrel]

Any Moderator Or Admin?

[polar marsh]

@hollow garnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[inner moss]

Anyhow, I'll be patient and wait till you fix this. The only thing frustrating is seeing noobs killing you because of the ping and/or delay issue.

[rocky lance]

I'm not going to do that. This guy was using fraud, location detection and im+ stability

[inner moss]

I'm not going to do that. This guy was using fraud, location detection and im+ stability
@rocky lance report him ingame.

[rocky lance]

I've reported it, but I want to prove it in the clip and the pictures I

How?

[inner moss]

http://cheater-report.pubgm.cc/ > I've reported it, but I want to prove it in the clip and the pictures I
@rocky lance

Go to this site

Plus in my opinion, tell your friends to report him too. So that you'll get attention from the devs or someone on the other end :/

[rocky lance]

Thank you 💘

[inner moss]

🙌

[polar marsh]

@finite timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive relic]

When the new map is gonna be released “Karakin”?

[polar marsh]

@finite timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steel thorn]

Can someone help me what this is???? I was in a match and this showed up

What?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steel thorn]

That is not the case with me

[polar marsh]

@steel thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@steel thorn

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[polar marsh]

@steel thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[finite timber]

hi

[vagrant onyx]

@steel thorn welcome

[polar marsh]

@hidden timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@hearty pelican read above message ^

[runic niche]

someone should make a counter of how many times this bot has said this message

[storm willow]

@runic niche doesn’t matter, as long as it’s relevant. Do you need any other help?

[runic niche]

no, but it must be annoying talking to a bot in file claim, right after getting this bot message :\

[polar marsh]

@hearty pelican:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[runic niche]

also, why did they switch the sides?

this is the old message

what does pressing details do?

[storm willow]

There is nothing we (discord staffs) could do. You may post feedback about in #old. Since reviewing account require access to game data it’s been only handled by security team.

Pressing details will show the log of their violation @runic niche

[lime juniper]

someone should make a counter of how many times this bot has said this message

[runic niche]

does it show what they broke? or only what time it happened

@lime juniper lol, thanks

[storm willow]

Yeah, the history- reason for ban and the penalty time @runic niche

[runic niche]

cool, i guess it's a bit better than before

it used to not tell you why

[storm willow]

@runic niche but the users know the reason already lol

[tidal oriole]

Hi

@tidal oriole
@tidal oriole

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tidal oriole. Remember to read through #faq before asking questions in the support channels.

[tidal oriole]

@storm flume hi

[crystal cargo]

Why i cant buy uc

[serene heron]

Who’s from support here ?

Can anyone provide me with some help

Please

[blissful dew]

Why did u guys remove zombies 🧟‍♀️

[low sentinel]

!help

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[serene heron]

There people teaming up in solo

Same people every game 4 players together kill me

Report in game does nothing

Every time in solo game

Same people they team up and kill me
That’s not fair. I played solo then two people shot at me. 6 games in solo same people please help me

[night cloak]

#help

[upper ocean]

If i buy the ez rp license will i be able to get the emote from the crate again?

[serene heron]

I’m trying to rank conquer this season and these people always team up like 4 players together

[storm willow]

@upper ocean No

@serene heron report ingame for teaming up

[serene heron]

@storm willow how many time

Every game report

10 games same people same player

[night cloak]

Hello any admin here can help me with something

[serene heron]

Every game same people

[storm willow]

it takes time, but ingame Reporting method is the only possible way for teaming up As of now @serene heron

@night cloak what’s the issue

[night cloak]

Thanks storm

Okej please just see this picture it happened 4 time today with me

We did not don with ESP hackers till this kind of think happened

[storm willow]

teaming up?

[night cloak]

They was 6 together and it is due server

[storm willow]

Report ingame - that’s the only possible method as of now

[night cloak]

Are you kidding with me ?

[storm willow]

No.

[night cloak]

We report a million time pubg don’t do anything about it

[storm flume]

Hello, @strange vortex!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[unique echo]

Can I get a rename card for free by not signing into pubgm for long time? If yes how long will I have to wait?

[woven atlas]

@unique echo to get returner missions you shoukd not sign in for more than 28 days not exactly sure tho

[unique echo]

@@woven atlas Nah, then I don't need the rename card.

[dusky yarrow]

@lime juniper can i give a report

@unique echo ofline for 1week

[polar marsh]

@dusky yarrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

How do you redeem the puzzle pieces thing???

[sand path]

You need to have all 10 puzzle pieces, then you can redeem it from 2gatherwe play event @night cloak

[night cloak]

@night cloak shall I use a vpn to change my region? Because all is that I contacted customer support and other things but nothing helped me to change my region!

[willow karma]

hi guys

[night cloak]

Please chat in #chat / #pubg-mobile because this channel is #questions

[sudden viper]

I can't hear properly after connecting to discord call in game help me

[polar marsh]

@green sluice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @green sluice.

[green sluice]

where do i report if someone is using third party app like gfx tool

[storm flume]

Hello, @green sluice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[undone wyvern]

Hey how to start streaming

From mobile

[storm willow]

@undone wyvern you might need few hardware or use streaming apps from AppStore. You can learn more about it on google/ YouTube

[undone wyvern]

How to stream on discord

[chrome olive]

Plz tell the dates of the crew challenge and @storm willow

@neon patio

Plzz tell

@somber solstice

[polar marsh]

@neon igloo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @leaden plank.

[chrome olive]

Plz tell the dates for vrew challenge

Crew*

@light trout

[leaden plank]

@storm flume but I want to use gfx to be able to use smooth extreme graphics so that the fps doesn't drop.

My handphone specifications are very low, I can't use extreme smooth graphics.

[night cloak]

@chrome olive check that in game

@leaden plankany see of external app may cause your account to get banned

Kindly try to upgrade your phone

[vagrant onyx]

@leaden plank gfx tool lead your account to 10 years ban if get caught for the first time

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @leaden plank.

[storm willow]

@chrome olive crew challenge is already open, check ingame for dates and registration

[leaden plank]

why does Tencent not provide gfx tools for mobile phones with low specifications, so everyone can play with comfortable graphics.

[polar marsh]

@heady glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[leaden plank]

but it's not a form of cheating like wallhack or removing grass.

[polar marsh]

@heady glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@leaden plank using the gfx are against the ToS

[vagrant onyx]

@leaden plank mostly cause the requirement in old end device will not support the game overtime and causes you lagg when play thats why ( you need to upgrade your device
some don’t have money to upgrade there device so they use gfx tool instead )

[leaden plank]

is that a form of cheating? only improve graphics on lower-class devices.

[polar marsh]

@heady glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[leaden plank]

I played pubg mobile from the initial release, and now my device can't play pubg comfortably.

[vagrant onyx]

@leaden plank

https://discordapp.com/channels/393088095840370689/481200416349224980/689738515218825257

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @heady glacier.

[heady glacier]

I use gfx i am not b@n

I am using from season 1

[vagrant onyx]

@heady glacier you might not get banned
but ones you get caught you will be banned 10 years if you really use it

You might receive 10 years manual check ban

[heady glacier]

They didnt catch me for 12 season how will they catch now🤣

Nothing can catch don

[vagrant onyx]

@heady glacier the system might cant catch you but manual check can catch you

[heady glacier]

Manual check?

[vagrant onyx]

@heady glacier i will give you example : if you make a system to caught people who use gfx tool but the system could not could some people who used gfx tool ( maybe they have some stuff short out like a bypass or something ) so after that you will get to do manual check
( manual check = real person who check the activity of use the gfx tool )
so after the manual check and find out the usage of gfx tool was real than the receive of ban will get

[heady glacier]

I dont understand

[vagrant onyx]

@heady glacier manual check mean real person who check for activity

[dusky yarrow]

@vagrant onyx

[heady glacier]

Real person will check my account?

[dusky yarrow]

Can u check #old plz

[vagrant onyx]

@heady glacier thats what manual check is

[heady glacier]

@vagrant onyx he will check if he know my id

[vagrant onyx]

@dusky yarrow saw it

@heady glacier i am tilling you example

That could happen and that could not happen

[heady glacier]

You mean if i report someone hacker, they will check my account too that i am hacking?

Then they will know i am using gfx?

[vagrant onyx]

Ones again @heady glacier

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @heady glacier.

[heady glacier]

What is this

[vagrant onyx]

@heady glacier you are welcome for provide you the some information about gfx tool

[heady glacier]

o.o

@vagrant onyx where u from

👍

[tribal palm]

@vagrant onyx hey

[vagrant onyx]

@tribal palm hey what can help you with ?

[split knot]

Excuse me when i play with mobile data i cannot hear my teammates nor i can start any match but why?

[tribal palm]

I can't post clan requirements

[split knot]

I remain stuck on loading screen

[tribal palm]

@split knot bug or glicth.Fix coming soon

@vagrant onyx I can't post clan requirements

[split knot]

@tribal palm is it a known bug or not?

[tribal palm]

@split knot yes.

[split knot]

Are u sure ?

[storm flume]

Your level is defined by your server activity. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

[storm willow]

You need to be level 10 @tribal palm ^

[tribal palm]

i'm just 5

[vagrant onyx]

@split knot @tribal palm check your level in #481204134859505684 type !rank
you must be at least lvl 10

[split knot]

I don't have a level problem , i cannot play i remain stuck on loading screen and cannot get in the game

[tribal palm]

please change the server of Bangladesh

[storm willow]

@split knot do not switch mobile data to Wifi or the reverse while in game - this will reduce mic bug. If you have that issue all your teammates should restart the game for the mic to work.

[split knot]

It is a problem of bangladesh ? But why?

[tribal palm]

no.We can't play beacuse of high ping

[split knot]

@storm willow i know that i didnt switch the thing is i can't start a match while being on data

[vagrant onyx]

@split knot @tribal palm there is some issue of high ping in Bangladesh and Pakistan

[storm willow]

@split knot do you get any error message?

[split knot]

Yes request timed out , server failure etc

The music keeps playing when i remain at loading screen after pressing start

[storm willow]

that’s due to unstable internet connection.

[split knot]

Restarting also doesnt help and i get killed every round

[storm willow]

Change you ISP

[split knot]

But i am on cellular data with 4G connection

[storm willow]

check you SPeedtest result and see if there is any fluctuations and ping spike

[split knot]

@vagrant onyx is it affecting only me or others as well?

[tribal palm]

@vagrant onyx give us own server or change it to India Server

[storm willow]

@tribal palm in #old

[tribal palm]

ok

[split knot]

@storm willow no , the ping is ok at 33 ms and only affecting the game other apps are ok

[storm willow]

Did you try repairing the app?

Post your SPeedtest result here

[night cloak]

Please answer meh

[storm willow]

What’s the issue @night cloak

[tribal palm]

@split knot Are you from Bangladesh?

[split knot]

Yes

[tribal palm]

oh.

[split knot]

So what should i do for now

[storm willow]

@split knot see that Down speed and jitter you have poor internet connection

[vagrant onyx]

@night cloak what is it ?

[tribal palm]

@split knot your ad proved that

[storm willow]

@tribal palm please move to #pubg-mobile or #chat if you don’t need any assistance

[split knot]

Despite poor internet i should have at least been able start the match and get past the loading screen

[tribal palm]

ok

Can I bring back my account VNG to Global version?

[storm willow]

@split knot good internet connection is basic requirement for online games. For some people it doesn’t even load lobby. You need to change you Carrier

[sand path]

Nope

No you can't @tribal palm

[split knot]

My career is one of the best of the country lol

[storm willow]

Well unlucky, I can’t help on that.

[split knot]

I just need to know if its just me or more people are having the same problem

[tribal palm]

Why are they connected?

[storm willow]

if people have poor carrier/ internet speed they will have the same issue. @split knot

[night cloak]

When’s the new m4 spin and win coming out ?

[inner moss]

Is this a bad internet for PUBG?

[storm willow]

@inner moss yes

@night cloak in #old

[limber crypt]

Hi, new here.. I keep having glitches or whatever..... my game keeps looping back a few seconds (like a record skipping). Any ideas on how to fix this?

[velvet holly]

hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @velvet holly. Remember to read through #faq before asking questions in the support channels.

[fiery chasm]

Hey!
i meet with a cheater in my last game and i have a vedio of him. He have all wepon skins i reported him but i dont think thats gonna work can you help me with that.

[viral siren]

Hello pubg company please help me to eliminate the hacks

[storm flume]

Hello, @fiery chasm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[hidden rapids]

Hi plz help

I hav account I delete Facebook i want link agin what i do

[storm flume]

Hello, @viral siren!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm willow]

@hidden rapids Login with another linked account, or restore Facebook account

[viral siren]

Hello pubg company please help me to eliminate the hacks

[storm willow]

@viral siren you can report cheaters ingame or use the above link from Machete 2.0

[tawdry shale]

This is keep happening to me

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930 @tawdry shale

[tawdry shale]

ok thanks for replying

[lost hinge]

When i killl enemy my screen goes on black an his teammates kill me i am ***king not playing this game anymore thankx🙏

[storm willow]

@lost hinge feedbacks in #old

[jolly hedge]

How to post in the content creator channel???

[storm willow]

@jolly hedge apply for content creator. Link is in #community-news

[dim phoenix]

flying hacker

[storm flume]

Hello, @dim phoenix!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[royal quest]

please ban

[dusky yarrow]

@light trout

How to post ss?

[dusky yarrow]

@lime juniper

How to post ss

[lime juniper]

Upload the screenshot somewhere online and insert the link in that field.

[dusky yarrow]

How to insert the link?

[lime juniper]

Copy the image link and paste it in the field.

[dusky yarrow]

Wait 1 min please dont go

What i have to click? @lime juniper

[light trout]

@dusky yarrow Click on 'Copy to...'.

[dusky yarrow]

Wait

Then? @light trout

[void plank]

@dim phoenix Not hacker <U climb from other house roof and then jump on terrace>

[dusky yarrow]

Hlw?

[light trout]

Oh. You are copying the image/video file and not the link.
Have you uploaded the image or the video somewhere?

[dusky yarrow]

Wher to upload? @light trout

[storm willow]

@dusky yarrow

Read red underlined sentence

[dusky yarrow]

I have screenshot not video to upload on yt

[storm willow]

Imgur

[night cloak]

can you give that link , i want to report a hacker too

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[dusky yarrow]

Kk i have copied from twitter

[night cloak]

Please help me

[storm flume]

You can apply for the PUBG MOBILE beta program here, @night cloak:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[vagrant onyx]

@night cloak i think these beta are out of date ( like expired )

[night cloak]

@vagrant onyx

[vagrant onyx]

@night cloak beta does not accept new request kindly wait till its open again

[night cloak]

when crew challenges will start ??@vagrant onyx

@vagrant onyx when phantom motorcycle upgrading feature is coming in game ?

[vagrant onyx]

@night cloak register is open

@night cloak you can check WORKSHOP than Vehicle

[night cloak]

@vagrant onyx for emu player also right ??

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

[night cloak]

😒

[vagrant onyx]

@night cloak its same

If you playing the same version with gameloop

[night cloak]

yes of course

@vagrant onyx but when it will start ??

[vagrant onyx]

@night cloak unknown date
ones i get more info
i might let you know

[night cloak]

ok thx

[vagrant onyx]

Welcome

[storm willow]

@night cloak all the information about crew challenge is available ingame. Please have a look at it.

[night cloak]

ok will do it 🙂

[gilded citrus]

Why is the conqueror behind the ace

[storm willow]

@gilded citrus the ace Players (recently reached ) haven’t received the title yet. Title are given at 00:00 UTC every day.

[polar marsh]

@ionic moon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[misty pollen]

i don't know why :v

[nova beacon]

@storm willow is there an easy way for getting materials for upgrading guns

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@nova beacon You can get materials from crates and Lucky spins.

[crystal cargo]

@polar marsh bot?

@blazing saddle u ar admin?

[bronze flint]

Pls fix that mic and speaker glitch very match.. I can't talk or hear my teammate... And that Season 7 glitch is back again.. Aim changes automatically... @polar marsh

I have tried repair but no results..

[devout summit]

Pls fix that mic and speaker glitch very match.. I can't talk or hear my teammate... And that Season 7 glitch is back again.. Aim changes automatically... @polar marsh
@bronze flint use Discord instead

[crystal cargo]

Why i cant cuy uc

[bronze flint]

@devout summit mind your own business..

[blazing saddle]

@crystal cargo Follow the notice. Contact the Customer Service team for the issue.
Alternatively, you can purchase UC from:

https://www.pubgmobile.com/pay

@bronze flint Kindly send game-related bug reports in #old channel.

[keen lotus]

hi why my camera in main acc so slow in another acc not have problem in same mobile some setntivi same setting all think is same but in my main camera move to slow my camera settintvi is full

<@&639889499718942720> plz help ☝ i cant play with my main acc noob can kill me

[polar marsh]

@gentle brook:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@mental spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sage viper]

Hi I am getting indo server in every match plz help

[night cloak]

@keen lotus check the sensitivity.

[languid parrot]

Same issue @sage viper

Currently from the last week I being an Indian cannot play in the indian lobby I don't know why.
I cannot do matchmaking in Indian lobby and repeatedly I am getting an indonesian lobby.
But this is the situation when I am using my wiFi i don't know why.
But when using my mobile data this problem is not occuring and I am getting Indian lobby like I usually get .
Please help!

[sand path]

Contact your wifi guy and ask for an ip reset @languid parrot

[languid parrot]

Thanks bro @sand path

Can't it be done by me or my local broadband operator? @sand path

[sand path]

Try dns changer

Otherwise your local operator

[languid parrot]

Ok

[keen lotus]

@night cloak bro same sensitivity but my main acc camera so slow iadont know why

[night cloak]

@keen lotus have you tried repairing the game

[trim glen]

I accidentally logged in via Vietnamese version and now can't login back to global. It's very difficult for me to update the game and unable to do in-app purchases. I tried to contact through in-game support but it didn't help. Any idea what I should do now?

[keen lotus]

@night cloak why i do that when i only i change acc not have problem

[sand path]

You cant go back to global....VN Gov law @trim glen

[tacit sinew]

Dear Pubg Mobile Employees
There is an event I have witnessed in your game for days.
I am swearing every day by a Player and I am also sure that he is using Cheat.
There may be errors because I have translated from Google Translate.
I wish you a good da

[night cloak]

Everyday more and more cheaters a problem before corona virus and even bigger problem now people don’t spend money or your time on this game

[storm flume]

Hello, @tacit sinew!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[polar marsh]

@tacit sinew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@alpine gale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dreamy minnow]

There is an issue where the graphics(buildings) don't load until 5mins after landing. Tried reinstalling and repairing. Any suggestions? There is no ram issue or storage issue either

[novel dock]

There are bugs with the game currently, but I'm not sure to be honest.

@dreamy minnow

[lime juniper]

http://bit.ly/2vz95d2

[fleet nimbus]

I know a big group of cheaters with proof ,where should I report ?
they are selling hacks.

[night cloak]

@fleet nimbus http://cheater-report.pubgm.cc.

[fleet nimbus]

But I know their community of telegram channel(12K members).My aim is to pubgm track thei hacking method or etc.

[night cloak]

You can search their ID if you have their in-game name.

[dreamy minnow]

Okay thanks will update the issue

[fleet nimbus]

But I know their community of telegram channel(12K members).My aim is to pubgm track their hacking method or etc.

[night cloak]

@fleet nimbus If you know how their cheating method works or have an insight, feel free to DM an admin to help the developers.

[fleet nimbus]

Here are some proofs.

I can send their apks that they are used to hack.

I think from this ,pubm developers can find out cheating method etc..

[vital moss]

fix wheelspin bug worst bug out of all others

[lyric falcon]

Can help me my account is displaying in Facebook and Twitter forget haw back my account ?

[bold siren]

What do you mean?

[lofty solstice]

Why pubg mobile doesn't allow gfx tool?
Its help to play smooth game

[night cloak]

@lofty solstice It modifies the game files which is violation to the Terms of Service.

[lofty solstice]

Yeh! Ok

[night cloak]

Is there anyway to buy tier protection cards with real money

@night cloak No.

[keen lotus]

@delicate bane کامیڕایەکەم زۆر خاوبوە لەیاری سیتنتڤتیم فوولە ئەکاونتێکی کەم هەیە سەرەکی نیە جار جار دەیکەمەوە هەمان موبایل هەمان ستینگ هەمان سێتنتڤیتی کامێڕای عەیبی نیە بەس لەئەکاونتی سەرەکیم خاوە دەتوانی پێیان بڵێی بەینگلیزی سوپاست دەکەم

[night cloak]

i have an issue in pubg mobile. Can anybody help?

[bold siren]

English, @keen lotus.

What’s the matter, @night cloak?

[inner moss]

I've noticed something new @lime juniper 1 in 25 matches, I get into a match where delay is 0 and ping is green. But after that, I get into a match where it's full of delay and Dsync 🤔

I think this might help on the investigation.

[night cloak]

im new, so i dont know how it works here

[keen lotus]

@bold siren my english not good he is in my lang and admin in pubg mena i told him to transleat if he do it

[lime juniper]

Thank you for the information, @inner moss.

[bold siren]

Do you need any help with the game, @night cloak?

Then you can probably ask for help in the MENA server, @keen lotus.

[night cloak]

how do i join the mena server?

[keen lotus]

@bold siren i need ans at her my Q is about game isshu my camera move so slow

[bold siren]

Check #613267301243944960 for the server link.

[storm willow]

@keen lotus go to settings sensitivity and adjust the values as per your need

[keen lotus]

@storm willow my sensitivity is full only i change acc not have any problem

[night cloak]

i cant see the link in #613267301243944960 section

[keen lotus]

using same sensitivity

[storm willow]

@night cloak link is in #613267301243944960 under partnered server click the name

@keen lotus check your camera sensitivity both free look and normal. Each account will have its own (user generated) Sensitivity saved with it

[keen lotus]

@storm willow each acc have some setting

[night cloak]

can u send me the screenshot @storm willow please

i cant find it. I only see countries name and rules and regulations

[storm willow]

@night cloak click these names

[night cloak]

any of em?

[sick shale]

@night cloak click on "Middle East & North Africa"

[night cloak]

ok

[storm willow]

@keen lotus increase your sensitivity, if you still have problem record a small clip with sensitivity data and try out in training ground and post here.

[night cloak]

@storm willow that's what I'm typing

[keen lotus]

@storm willow my sensitivity is full bro

i wll try recorda video

[storm willow]

record a video, showing your sensitivity data and open training ground and show us the issue you face in a single video

@keen lotus

[keen lotus]

@storm willow ok bro

[night cloak]

Any support here
I have video proof of ppl teaming in a solo match

I reprted the guy ingame

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

As of now teaming up issue is reported only via ingame @night cloak

You may forward it to customer support ingame though

[night cloak]

@storm willow i cant see any english chats. There are arabic people talking there in mena server.

Hmm i did to them aswell @storm willow

Now i wait ig

Can i post the video of the issue here.

for anybody to have a look

[storm willow]

what’s the issue ? @night cloak explain it, we will ask video if needed

[lyric falcon]

@sober#1134 I lost my Twitter account a long time ago and now Facebook has a crash and I could not return it and I want my account in my webpage I want a solution to this problem I have an email linked to Facebook

[night cloak]

@storm willow Whenever i open the scope my screen starts shaking and i cant keep my scope stable. My aim starts shaking

[lyric falcon]

@bold siren I lost my Twitter account a long time ago and now Facebook has a crash and I could not return it and I want my account in my webpage I want a solution to this problem I have an email linked to Facebook

[storm willow]

@lyric falcon use one of the 2 linked account. Either recover twitter or use Facebook

[night cloak]

It makes me very difficult to fire at enemies since the scope shakes

[storm willow]

@night cloak do you use gyroscope ?

[night cloak]

no

[storm willow]

See if that is enabled

[night cloak]

i have it off

it isnt enabled

[lyric falcon]

@storm willow
I can't reach them Facebook crashes and Twitter is missing a long time ago

[night cloak]

You'll get a clear view when i send a video

[storm willow]

recheck again, there are 3 options- always on- scope only and off @night cloak

Send here @night cloak

[night cloak]

yeah its off

[storm willow]

@lyric falcon what do you mean by Facebook crash?

[torpid storm]

Wow what the glitch but after some moments he landed on the land.

[storm willow]

@torpid storm post in #old

[night cloak]

@storm willow do u mean post the video?

[torpid storm]

Done

[storm willow]

Yes. @night cloak

[jolly pumice]

How to stop diz message

[night cloak]

give me a moment

@lyric falcon I don't understand what you mean by the fb is crashing

Just press ok

@jolly pumice

[lyric falcon]

@storm willow I don’t know, and I contacted them, they cannot, and they cannot retrieve it. I have the primary e-mail and everything proves ownership that the account is mine

[night cloak]

You might be playing continuously for 3 hours

[jolly pumice]

@night cloaknope

[lyric falcon]

Now11 day not going game 💔

[torpid storm]

How to remove rookie invites in game?

[night cloak]

Then check if the gameplay management/ age restriction is turned off

[storm willow]

@jolly pumice that’s to prevent users Below 18 years spending too much time on game which may cause health issue.

@lyric falcon there is nothing we could do, security of social network account is your own responsibility. Search for twitter credentials or wait for Facebook support to answer you.

@torpid storm at the bottom of friends list you will see Brothers in arms, open that and click stop searching

[lyric falcon]

@storm willow I have previously told you is missing and searched for it. I could not know the user or email and Facebook. Tell me I created a new account and how do I recover my account ?? Can you send me an email or a laserjet for Twitter?

[night cloak]

@storm willow

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984 @lyric falcon
Recovering Facebook or twitter account is the only solution to recover your PUBG account

[night cloak]

I would like report a player

[storm willow]

@night cloak seems normal I don’t find any issue, the screen moves with your finger movement, adjust your sensitivity and control recoil

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

no its normal

Yes thank you, and I have I'd and his username that I had screen shot on it

not normal*

It right here

i dont move my finger, the aim does so it looks like that

And why I would like to report him because he was talking trash about me and he assaulted me my life and my family

and if i did move my finger, then the aim should move. Why is the rest of area also shaking

[golden adder]

and if i did move my finger, then the aim should move. Why is the rest of area also shaking

[broken gyro]

Guys since 3 days the game was lagging .. I reinstalled the game still same issue

I am playing on emulator game loop .. anyone else face this lag issue ?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @broken gyro.

[night cloak]

after the new update , emulators are lagging. They said they would fix it

[storm willow]

@night cloak try repairing your app once and see if that solves the issue. If you feel that’s a bug report in #old with video, device information in a single message.

[broken gyro]

After the update I played for few days I didnt face lag then .. but since 3 days there was a huge lag

[night cloak]

will do

@storm flume

by reparing u mean the routine repair?

Last time

[storm willow]

@night cloak yes or re install if you can

[night cloak]

He was forcing me to leave the game and do 1v1 on battle and he didn't do in room and forcing me to do it

[storm willow]

@broken gyro ask in #emulator-support

[night cloak]

So I was trying to told you this because my phone kinda messed up

i do reinstall the game, everytime i face this issue

[storm willow]

@night cloak you can block the users. If he is bothering you in real life, call the cops.

[broken gyro]

@storm willow Where can I find emulator support ? I couldn't see it in this server

[sand path]

Role yourself

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @broken gyro.

[storm willow]

please do not ignore messages by Machete 2.0 @broken gyro

[night cloak]

@storm willow but,If I block him and it will still show the friend request icon thing

how do i send them this video in the customer chat in game?

@storm willow can you like do something :(

[lyric falcon]

@storm willow tnx for help me

[storm willow]

@lyric falcon already shown you the best possible methods. Hope you could follow it and recover the account.

@night cloak in #old

[lyric falcon]

I cant remember this more 5 year

[night cloak]

@storm willow

[storm willow]

@night cloak What do you expect us to do?

[night cloak]

@storm willow like tell him to stop like forcing me to do

Or send him message on pubg inbox

[storm willow]

@night cloak You can do it yourself, report ingame and block that user.

Please do not repeat this issue again. You have your solution above ^ @night cloak

[night cloak]

@storm willow ok i wont

@storm willow thank you ❤

this is what they said me @storm willow

thats what i said maybe repairing may help you

or try increasing the sensitivity

i did all three before, they only works temporary

like for 6-8 matches

[sand path]

It happens when the screen is wet @night cloak

[night cloak]

then i face the problem again and redo those steps everytime

[bold siren]

Which device do you use, @night cloak?

[night cloak]

onplus 7

device is not an issue

[bold siren]

Do you have any video of it?

[night cloak]

i did send here before

[merry sandal]

Just to confirm: The Gyroscope setting is disabled, yes?

[night cloak]

@bold siren .

@night cloak can u share the sensitivity settings

yeah

one moment @night cloak

ok

[night notch]

Pubg your servers down

[night cloak]

@night notch havent experienced anything like that till now

whats your region and server@night notch

[night notch]

@night cloak bro just happened now a min back, my server is asia

[merry sandal]

Can you check again now, @night notch?

[night cloak]

@merry sandal its not down i just exited the game just now

[unkempt arrow]

Match has ended please return to lobby

[night notch]

@merry sandal the game running, but pings high or it says server times out or match has ended

[unkempt arrow]

What is this!

Now the game has loaded but I can't enter my match again

[night notch]

I host scrims and this has happened with all the players

[fleet nimbus]

@night cloak show your basic section of settings

[night cloak]

@night cloak try customizing the settings maybe it will help you

[granite ether]

are servers under maintenance?

[night cloak]

Its stuck on loading

[granite ether]

i also got kicked out

[night cloak]

Game down or what

they all are customized @viscid mauve

[forest venture]

Same thing, even I got kicked out.

[lean crescent]

😂

I got kicked out too

Servers died

[night cloak]

lemme just check

[spring void]

Can you check if the game is working now?

[night cloak]

When’s the m4 spin and win coming out ?

[lean crescent]

[merry sandal]

If it isn't already back up, please be patient until it is resolved. That is all we can do.

[crude apex]

I can't play the game it says in match again and again even if I restart

[crude apex]

When I am in lobby

[unkempt arrow]

While I'm not even in the match now 🙃

[granite ether]

i was in a match and suddenly ping was like 400-600 and all players lagging

but thier sound was clear

[unkempt arrow]

I was also in a match and then suddenly there was lot of loading and boom. Match has ended

[lean crescent]

Something went wrong with servers for sure

[tender lily]

Bro scam

[night cloak]

its fine nothings wrong with the server

[unkempt arrow]

There was something wrong with the server

[unkempt arrow]

Now we can get in the game

[lean crescent]

Nice joke if something didn't go wrong why were we all kicked

[unkempt arrow]

But not in the match

[night cloak]

basic settings are all ok i guess

@night cloak seems fine

yeah

dont know whats the issue

try changing the sensitivity

[unkempt arrow]

We should get some sort of compensation for this

[restive summit]

Anyone having issues logging into PUBG Mobile?

[night cloak]

but i do apply vaseline and play

[lean crescent]

@restive summit😂 Everyone is

[night cloak]

does that makes any differewnce?

[tacit mountain]

Hello
Is there any issues going
I am not able to load and play pubg .
I am from India

[lean crescent]

We all are having it sitting here for some news

[night cloak]

difference*

[tacit mountain]

@lime juniper

[restive summit]

@lean crescent Well I was the first one to address this but I needed some confirmation from others

[lean crescent]

I am not able to login btw

I am stuck loading.........

[tacit mountain]

@lean crescent same problem 😐

[dusky dirge]

My game is also not opening

[restive summit]

Sudden ping spike and unplayable tdm so I thought to restart and ever since I can’t login 🙃

[lime juniper]

We are aware of the issue and looking into it.

[tight kindle]

Why pubg why

[lean crescent]

Thanks for informing @lime juniper

[tacit mountain]

You should notify earlier right @lime juniper

[tight kindle]

We don't have gf.. And u guys making us alone 😞

[unkempt arrow]

My game successfully logged in

[tight kindle]

I m getting 300 400+ ping in Asia server

[lime juniper]

Please try again a bit later if you are still unable to log in or access the servers.

[tight kindle]

My WiFi is fully fine

[unkempt arrow]

And now it shows this 😢

[sand path]

@tight kindle

[tight kindle]

No

[sand path]

Read

[tight kindle]

I m wifi user

[sand path]

Wifi has 9ms in lobby

[tight kindle]

Every game I m getting this

[tacit mountain]

@tight kindle not actually

[tight kindle]

Server matching problem 😫

[night cloak]

try again later

[tight kindle]

Maybe

[night cloak]

i am having this weird glitch couldn't enter TDM for 2-3 matchs

and something happened not sure what but this was result

[tight kindle]

Ok i know how to fix this

[night cloak]

?

[tight kindle]

1st give ign of that girl below u 😁

[night cloak]

maybe ur opposite team had exited or something@night cloak

[sand path]

Oh....asia is down at the moment @tight kindle

[night cloak]

lol shes my friend and i am not interested in giving

😑

[dusky dirge]

Can't scroll down 😡 fix this

[tight kindle]

@sand path yes bro

[dusky dirge]

Ingame*

[night cloak]

@night cloak it happened 2-3 times i could hear lobby sounds

[sand path]

It will be fixed soon

[night cloak]

everytime

[tight kindle]

@night cloak plzz bro

[night cloak]

can you not tag for any girl

[dusky dirge]

@tight kindle r u having any scroll down issue in game bro?

[night cloak]

that's not good

[tight kindle]

@dusky dirge bro they r so many issue just for now wait some time

@night cloak 💟

[night cloak]

i will report you😑

[tight kindle]

Only u can help me bruh

[dusky dirge]

fix this game 😵

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[tight kindle]

@night cloak I will send u fq

FR

[night cloak]

eeeeh

[tight kindle]

Let's play together u know what I mean boiii

[night cloak]

what you mean?

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[stark vortex]

I am playing from India still it is showing lowest ping to middle east

[sand path]

Asia down atm @stark vortex

[stark vortex]

I am not using any VPN

[sand path]

Yeah it is actually down

[raven mirage]

Pubg server is down

[sand path]

#pubg-mobile for further discussions

[stark vortex]

So how time it will take

[sand path]

Soon maybe

[blissful sail]

@woven atlas these guys are teaming up in duo classics please do something

@warm wren @bold siren

[woven atlas]

@blissful sail report it ingame thats all u can do

[blissful sail]

@woven atlas they matched for the second time and still they were teaming up
i've reported them twice btw

[night cloak]

ingame report is the only way right now @blissful sail

@night cloak

[keen lotus]

@storm willow my video size is 200+ im uploded online storeage how i send link to u

[storm willow]

@keen lotus What was the issue ?

[keen lotus]

camera move slow

@storm willow open u chat to send video link

[storm willow]

Okay post in #old add device info and explain the issue. Everything in a single message

[marsh pilot]

Found this guy(Upper body naked and Pants) in the training server. Appears to be cheating(Extra speed, higher jump), can somebody do something about this?

[night cloak]

@night cloak yeah

[keen lotus]

@storm willow my english not very good u are told me record a video i recorded how i send u

i cant post link at hear

[storm flume]

Hello, @marsh pilot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm willow]

@keen lotus post in the channel #old

@keen lotus edit that message and add information

[keen lotus]

ok

[storm willow]

Increase this sensitivity

@keen lotus

[lone bough]

Sir i can not open my account

[keen lotus]

@storm willow how mach is good

[inner moss]

@storm willow how mach is good
@keen lotus you do your own sensitivity.

[night cloak]

head towards the training mode and increase it until you feel comfortable

[storm willow]

You gotta find you down Sensitivity that suits you. You may refer to YouTube channels @keen lotus

[autumn yarrow]

I'm having a delay on every action even though my ping is green. In Europe server

[keen lotus]

You gotta find you down Sensitivity that suits you. You may refer to YouTube channels @keen lotus
@storm willow ????

[lone bough]

Hey please help me

[storm willow]

Give us more info @lone bough

[keen lotus]

@inner moss can u sug for me

[lone bough]

Someone hacked my account

[storm willow]

@keen lotus search YouTube you will find some good sensitivity.

[keen lotus]

@storm willow ok thx

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984 @lone bough

[inner moss]

@inner moss can u sug for me
@keen lotus I'm sorry, I can't do that. But I might help you by sending YT links that some YouTubers use.

[keen lotus]

@inner moss no problem im try to fix if not fixed i told u to send videos

[inner moss]

@inner moss no problem im try to fix if not fixed i told u to send videos
@keen lotus Alright

[autumn yarrow]

Hello guys

I am having a delay on every action even though my ping is in the green zone on Europe sever

[polar marsh]

@lone bough:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[autumn yarrow]

Hello guys

I am having a delay on every action even though my ping is in the green zone on Europe sever
@autumn yarrow @storm willow

[storm willow]

@autumn yarrow try repairing client

[autumn yarrow]

@autumn yarrow try repairing client
@storm willow I have done that twice but since Saturday there is a delay and desync

[digital lagoon]

Where is the mod here

I want to ask something

[polar marsh]

@digital lagoon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[digital lagoon]

Why was I muted???

@vital sluice sir can you please help

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @digital lagoon.

[storm willow]

If you tamper the game file, it will result to ban

[vital sluice]

Don't mess with the files

[digital lagoon]

I saw a post on Facebook so I am just asking

Shall I report it??

The person??

[inner moss]

I think Tencent should develop an official GFX tool🤔

[night cloak]

we cant help you with out telling whats the matter @digital lagoon

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @inner moss.

[autumn yarrow]

@storm willow I have done that twice but since Saturday there is a delay and desync
@autumn yarrow if you have some suggestions please @storm willow

[digital lagoon]

@vital sluice this player was saying that he was using config files for more fps

And I have the downloaded file I can even send u

[vital sluice]

They are risking their account. You shouldn't follow them.

Play the game safely.

[quiet mirage]

Why did I lose points for getting 14th place and 5 kills with 24 minutes survived?

[polar marsh]

@inner moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @digital lagoon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[digital lagoon]

This redmi 4a dude has 5 kd.....using this configs....while I lag in redmi note 7s 30 fps

What should I do u say

[night cloak]

report him

[vital sluice]

They are risking their account. You shouldn't follow the them.

[night cloak]

http://cheater-report.pubgm.cc/

[digital lagoon]

I paid for a better phone for better fps...and this sicko get the unfair advantages

[night cloak]

@digital lagoon editing the file will lead to permanent ban

[autumn yarrow]

@storm willow I have done that twice but since Saturday there is a delay and desync
@autumn yarrow @night cloak @vital sluice

[night cloak]

@autumn yarrow you dont have to mention every members

[vernal swan]

When can a customer support representative come and assist me?

in PUBGM conversation

[night cloak]

@vernal swan yeah

[autumn yarrow]

@autumn yarrow you dont have to mention every members
@night cloak I was just seeking help

Sorry

[night cloak]

check whether your internet connection is good
@autumn yarrow

[vital sluice]

@autumn yarrow https://discordapp.com/channels/393088095840370689/481197473403240451/689818644074725491

[digital lagoon]

Reported him @night cloak

And r the chances for classic crates nerfed???🤔

[digital lagoon]

Nothing comingout except the sprays and silver frags

[vagrant onyx]

@lofty wigeon is there issue in the game

If not post it on #media

[autumn yarrow]

@autumn yarrow
@night cloak when I play with another phone on the same wifi, I don't experience desync but using my S10 it's full of desync. Specially in tdm and classic matches

[night cloak]

@digital lagoon i'm not sure about the crate system

[vernal swan]

When can a customer support representative come and assist me?
in PUBGM conversation

I've been waited since 4:39 PM

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vernal swan. Remember to read through #faq before asking questions in the support channels.

[vernal swan]

Or is it no one that is working

bruh

[night cloak]

@autumn yarrow try repairing or reinstalling

if that didnt fix please do post that on #old

[inland plaza]

I am playing in Asia sever .......usually I get indian players ......from today I am getting Chinese players why

[vagrant onyx]

@velvet bone #discord

[night cloak]

@inland plaza are you using wifi or mobile data

[autumn yarrow]

I have done > @autumn yarrow try repairing or reinstalling
@night cloak I have done so. And it's not just me facing this problem. I have a couple of friends experiencing same problem

After the update,more specifically starting form last Saturday

[inland plaza]

Mobile

[storm flume]

Hello, @autumn yarrow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[vernal swan]

Hi, I can’t use the voice chat or type in the chat because I’m young (14 y/o). My question is, is it possible u guys can disable that for my account please. It’s annoying that I can’t chat with my teammates. I’m mature enough to chat in PUBGM. Thanks for reading this, looking forward for an answer.

[night cloak]

@vernal swan we cant disable that for you

[vernal swan]

why?

[night cloak]

use t2s in game

[vernal swan]

What's that?

t2s

[night cloak]

you can message them

right

[vernal swan]

No

How old do I need to be to use the chat function in PUBGM?

[night cloak]

16

[vernal swan]

Damn, 16

turning 15 in few days

[inner moss]

If you're living in European countries, you need to 16 at least.

[vernal swan]

that's bad

[night cloak]

Children under the age of 16 won't be able to use the voice chat function or send messages in our game.@vernal swan

not bad its the rule

[vernal swan]

Put it to 14

[royal zodiac]

How can I deal with those people who team up in solo mode ??
I reported them but nothing happens and i die from them again, again and again

[vernal swan]

kill them

Like I did

and report them

[royal zodiac]

They are hacking also . @vernal swan

[vernal swan]

ehh, report them

that's the only way I think

[royal zodiac]

Nothing happens , I reported over 30+

[vernal swan]

Maybe they don't care

[storm flume]

Hello, @royal zodiac!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[vernal swan]

I need to wait 2 years to use the chat function, in 2 years I will probably not play PUBGM anymore

[night cloak]

[polar marsh]

@tulip kiln:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[weary abyss]

@night cloak hello, i wanna know if there’s any news about PMSC if possible?

[night cloak]

@weary abyss dont know anything new about the PMSC 2020

[tribal imp]

ping highter than before

[weary abyss]

@night cloak ok thank you

[night cloak]

nm

[void nimbus]

Lore lag gaye

Hamara

[storm flume]

Please do not use any other language aside from English in this channel, @void nimbus. Refer to #613267301243944960 for language channels.

[void nimbus]

Ok thank you I don't know that

[polar marsh]

@void nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[royal zodiac]

25 minutes to get 10+ rank points max, and if you died after 1 minute 52- is that really fair??????

[night cloak]

@royal zodiac what's your rank

[static peak]

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

white_small_square use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
white_small_square purchases from third-parties;
white_small_square forced refunding through Google or Apple, and;
white_small_square use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@static peak ???

Did your account got banned or just copy pasting

[sand path]

@royal zodiac you wont get much + for camping

[polar marsh]

@long rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[royal zodiac]

I was about to be crown II and i died because of a stupid hacker @night cloak

[storm flume]

Hello, @royal zodiac!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[royal zodiac]

If I didn't play safe I'll get killed immediately by hackers @sand path

[polar marsh]

@static peak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[royal zodiac]

And what about the points??

[sand path]

You cant get them back

[polar marsh]

@tranquil patio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@earnest cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Received 15 mb update for ?

When @night cloak

Now

Whan I opened

Then most probably for the bug fixes

Check whether there's any info inside the game

[sand path]

You probably repaired client...there is no update @night cloak

[night cloak]

Uh oh

[sand path]

Or logged in after a week or so

[night cloak]

I cleaned catch by mistake

@night cloak then that's why you got it

Ok

[trim cargo]

I'm guessing this is the suggestion channel, your duo and you should be able to enter the same training grounds mode, please. I'm begging yall for this 1

[sand path]

#old @trim cargo

I second that

[hazy phoenix]

Guys why cant we dismantle emotes?

[sand path]

#old