questions

[night cloak]

Can someone help me with the game, I can’t change the graphics and I tried reinstalling but it didn’t work. Help please

Help plis

When I set the graphics then restart it returns back to its original state

[past tartan]

@night cloak it happens to me too

[night cloak]

Sniff

It used to happen earlier but it reappeared

[past tartan]

I re installed it twice but still keeps happening

[night cloak]

Like the text get a blue tint

And they appear distorted

[chrome olive]

Pubggggg

I gave my friend gift card

He bought uc

And i requested him for royal pass

Then he cant give me royal pass from his uc

It takes him to payment page

He has my uc

He cannot gift me rp from his uc

Pzlzzz helppp

@neon patio

@somber solstice

Plzzz help

@neon patio

[night cloak]

@little root pls help me 😦

[chrome olive]

@neon patio

[ocean cosmos]

can anyone help ?

[chrome olive]

No one helps hereee

@lime juniper

[rare kestrel]

this game is full bulsit

[obsidian dove]

@chrome olive no
ya need money to gift something
they did it just to avoid UC hax and gifting unlimited item from fake ids so the main id stays safe

ppl were doing those shts

[rare kestrel]

my ipad is jailbreaked for use no ads youtube add some tweaks or whatever

[polar marsh]

@rare kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chrome olive]

@obsidian dove butttt

My friend has uc

He has my uc

[obsidian dove]

yes but he can't donate UC
he can gift outfits i guess but no RP

[chrome olive]

And when he accepts my request of rp it takes him to payment page he cannot gift from his uc

Pubggg is bulshit game

[ocean cosmos]

Hi #questions I would like you to help me recover my account on PUBG which I had linked to my own Facebook account and my Facebook account was removed, which led to my loss of the PUBG account, please help me

[chrome olive]

I wasted my money

[ocean cosmos]

anyone have idea about mine ?

[obsidian dove]

well! read T&C before wasting money on games @chrome olive

[chrome olive]

Shut up

[obsidian dove]

[chrome olive]

Now i cannot get rpp

[obsidian dove]

no buyback guarantee

[chrome olive]

Why the hell he cannot gift me from his uc

[ocean cosmos]

@obsidian dove 🧐

[obsidian dove]

@chrome olive bcos ppl were use to do hax on fake accounts to get unlimited UC
and gift RP to unlimited friends

[radiant oak]

@ocean cosmos can't you recover your facebook account ?

[ocean cosmos]

@radiant oak No

But I have My ID

[radiant oak]

well in that case i think there is nothing you can do, since you linked your PUBGM account just to Facebook

[ocean cosmos]

and googlePlay payment that I did in My PUBG account

[radiant oak]

try sending screenshots from inside the game to support

altho it's a long shot

[ocean cosmos]

I had reported The Support By E-mail

they requested More ScreenShots

but they didnt Mintions WhatKind of ScreenShoots that I have to Send

[radiant oak]

anything that proves that the account is yours i guess

[lime juniper]

▫️ @upbeat harness
▫️ @upper plover
▫️ @gray gate
▫️ @plain vine
▫️ @glossy ore
▫️ @exotic bluff
▫️ @subtle lagoon
▫️ @night cloak
▫️ @stuck cradle
▫️ @night cloak
▫️ @night cloak
▫️ @acoustic spruce
▫️ @compact zodiac
▫️ @night cloak
▫️ @night cloak
▫️ @hot meteor
▫️ @flat meteor
▫️ @chrome olive
▫️ @tardy yacht
▫️ @grand kestrel
▫️ @waxen pewter
▫️ @night cloak
▫️ @plucky sorrel
▫️ @uncut kettle

https://discordapp.com/channels/393088095840370689/481197473403240451/687369148237742151

[ocean cosmos]

what about GooglePlay Payment Voucher ?

[radiant oak]

I'm not sure ^^" im just an ordinary member like you, just trying to help. but i think a screenshot that contains the payments nd when the payments were made, the exact time. i think that will help em make sure that you are the owner of the account

[chrome olive]

Can we refund uc??

[radiant oak]

@chrome olive don't think so :/

[ocean cosmos]

@radiant oak thank You Bro 🤞 🤜 🤛

[radiant oak]

@ocean cosmos you welcome, i hope you get ur account back, and if u did always make sure to link it to more than one account

[ocean cosmos]

I will Try Harder While the Admins here are in deep Sleep 😆

[radiant oak]

@ocean cosmos well there is lot of stuff to make right, so don't blame em , they pretty busy lol

[frail violet]

Freezing

[plucky sorrel]

@lime juniper couldn't type in #old so mentioning here. I did fill the form again with the necessary details as asked by you.
Thanks for the support hope to get a patch soon!

[lime juniper]

Very much appreciated, @plucky sorrel.

[haughty grove]

Hey guys one question, I am unable to gift rp to a friend using my uc, it only asks cash to gift. Any solutions?

Was able to do it last season 😢

[trim cargo]

what rank do I have to be in order to be on the leaderboard?

[night cloak]

@haughty grove Rifting RP using UC is not available since season 10. Now you need to purchase it for a friend directly using real world money.

@trim cargo You need to be in top 100%.

Which you already are, I guess.

[trim cargo]

is it possible for me to be number 1 player in duos north america with bronze rank? @night cloak

is it possible for me to be number 1 player in duos north america with bronze rank? @night cloak

im just looking for the fastest way to get top 100 in Na, some youtubers and I wanna push

[night cloak]

@trim cargo Yes, only if all the people plays in that server has a rank lower than yours.

[trim cargo]

I have to have thr highest rank to be number 1?

[past tartan]

When I was in payload an had flare gun when I shoot it went diffrent way instead up

[night cloak]

Yes, you have to have the highest rank in season 12 to be #1. And you can get tips from other users in #pubg-mobile.

@past tartan Make sure to shoot it while pointing at sky.

[past tartan]

I did

[trim cargo]

that's so unfair @night cloak

how many points does kills contribute?

do u start every season with points?

[night cloak]

@trim cargo Again, you can ask such questions in #pubg-mobile.

[past tartan]

@night cloak idk if you have the same thing but I have a graphics glitch keeps resetting everytime when I start game

[night cloak]

Hello,
My game keeps crashing and makes a beep when i play on classics after a while.
Didnt have this problem till this new update..
Also the same phone,you guys know whats wrong?Thank u!

[trim cargo]

u can answer me :( @night cloak

[storm willow]

@past tartan emulator ?

[past tartan]

@dark blade mobile

[night cloak]

@trim cargo When a match loads, your survival and kill ratings are added to two different pools (two concurrent elo/mmr systems) along with the survival and kill ratings of all 99 other players. Everyone is then assigned a rank based on your ratings comparably. It is important to note that all 100 players can have very similar ratings and therefore require similar Win percentiles. In these scenarios the highest ranking player may not see a big loss in points if dying early. However, when the rating pool is drastically spread out, lets say from bronze to platinum, the highest rating platinum player will see a large loss in points if dying early. It's same for getting points.

[storm willow]

Did you enable auto adjust graphics in settings ?

@past tartan

[past tartan]

I should try that

[storm willow]

You should have that disabled @past tartan if you don’t want the system to change

[past tartan]

Oh true

[trim cargo]

do u start off every season with a number of points?

if I dont play duos at all this season and then next season I'm silver, will I have 0 points?

[storm flume]

Please refer to subpoint 3.8 in #faq for further information, @trim cargo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Please read the #faq before asking questions here.

[lethal ore]

Who wants to play some pubg with me?

[storm willow]

@lethal ore try asking in #pubg-mobile or #activities

[lethal ore]

OH CRAP

I thought it was pubg chat my bad

[past tartan]

Lol

@storm willow ima send friend request

To show you pictures

Of it

[raw dune]

Since new update can't play game with this frequently popping up again and again.
On Version: 0.17.0
Location: Meerut, Uttar Pradesh, India
Connection: Jio 4G

[latent matrix]

the users ["fiber, "Fiber", "FIBER"] are all inactive and have no statistics, is there any way for me to get one of these names?

[night cloak]

Put Fiber then an invisible text on front

[storm willow]

@past tartan post here

@raw dune try switching to stable network connection or Wifi

[vast sapphire]

Is midasbuy is official

[night cloak]

@vast sapphire Yes. But there are a lot of duplicate scam sites now. That is the reason we prefer you to use the official link: https://www.pubgmobile.com/pay/.

[vast sapphire]

Is it safe to buy

[night cloak]

Yes.

[vast sapphire]

Ok

[green cloud]

Hi,
does anyone knows about the not being able to send messages in game situation?
2 of my friends have this problem,
its like they are being reported or something

[night cloak]

@green cloud If they are under 16 years of age, they won't be able to use the chat feature.

[river crane]

My game just keep freezing after i start to play a match

Something while loading the game or while parachuting

[spice rampart]

Wth 🤬🤬🤬

Speed hack

Aimbot

[river crane]

I dont think any admin is here

[storm flume]

Hello, @spice rampart!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[river crane]

Plus you haveto report them in the match

And that

[storm willow]

@river crane try repair/ reinstall. If the problem continues after that post in #old with device info

[river crane]

Ok

[gritty flame]

hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gritty flame. Remember to read through #faq before asking questions in the support channels.

[spice rampart]

Hackers playing pubg only

Please pubg can we use hack also

[polar marsh]

@eternal swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@spice rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gritty flame]

5145851425

ali akkawi

[tawdry oxide]

No brother in arms on emulator

[polar marsh]

@gritty flame:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[drowsy sinew]

Ive used different network

Need help on android 10

[quick bloom]

@drowsy sinew how can anyone get 80 ping from every server lol

[drowsy sinew]

I recently got android update though it was a network issue but i tested 5 different network its still the same

[spiral hearth]

@drowsy sinew hack 😂

[tulip pivot]

Is the wanted carlo becoming free or not?

[high socket]

Hey when will they fix the game freeze and u restart and voice is gone???

[night cloak]

😆

[blazing saddle]

Is the wanted carlo becoming free or not?
@tulip pivot Probably not, you can purchase him for a discount of 60 UC by completing the Wanted: Carlo event missions.

[polar marsh]

@strange lion:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stiff whale]

hello

where can I download tencent gaming buddy?

can someone help me?

[storm flume]

Please refer to subpoint 3.17 in #faq for further information, @stiff whale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[solemn yacht]

i have a problem since the update i cant stream from the game but others games work normal

[deep knot]

as big company need to put people answer us when we press ( file claim ) i try for 1 year and always same really !! its kind of insult

always robot !! 😄 even the robot know him to ignore us bad feelings really

[supple ore]

bb

[upbeat harness]

@lime juniper I have selected ENGLISH as in-game language and I use ENGLISH keyboard to type PUNJABI words, which is my native language. For example, I will type ਪੰਜਾਬੀ as PUNJABI.
Yes, I can provide you with a video recording. I get unmuted for a couple of minutes but then gets muted again for whole day.
So, should I DM you the video recording? btw I have already filled the form.

[lime juniper]

If you could provide the video in the form, @upbeat harness, that would be very much appreciated. Thank you.

[upbeat harness]

Okay

[deep knot]

@lime juniper I want to talk to you can you dm me please .

[lime juniper]

Please use this channel for support matters related to PUBG MOBILE.

[deep knot]

@lime juniper

[polar marsh]

@deep knot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[green cloud]

@night cloak they are not, it has a dead line, for a day or 2 they cant chat, /

[tawdry oxide]

No brother in arms on emulator

No brother in arms on emulator

[limpid zodiac]

Since the update we were having lags... Now we do not anymore but every single game the screen is freezing... After we do the lovely restart and we aren't able to exit the car/bike whatever...

[grand marlin]

how i report hacker i have video

😩

no one ?

[storm flume]

Hello, @grand marlin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[grand marlin]

look

[stuck cradle]

I’ve been muted from chat for the 4th time today (for a whole day) both me n my friend at the same time right after we killed a team

Is there any info about why this is happening??!

[prime zenith]

The game always crashing during playing

@lime juniper help please

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[whole fox]

i have this problem and im really sure that nothing is missing the email is linked to google play but i cant buy anything this only in pubg so, please help

@lime juniper please help

[polar marsh]

@karmic hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

You can contact the customer service via the game settings, @whole fox. Refer to subpoint 5.3 in #faq for further instructions.

You can contact the customer service via the game settings, @prime zenith. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

How does the K/D get calculated

[nocturne dawn]

@night cloak K/D means kills per death, that actually means that you do how many kills per death and it is depend on your death not on your chicken dinner( if you dead and your teammates takes chicken)

[night cloak]

@nocturne dawn ye I know what it is

Just want to know how the system works

[nocturne dawn]

@night cloak e.g. in one first match you kill 6 enemies without death and next match you die without kill , after this your kd is 6 because you died only one time in 2 matches

@night cloak or like more you play 100 matches you win 40 matches , you kill enemies 400 but you died 80 times in 100, after that you kd calculated as 400/80=5, not as 400/(100-40)

[proud breach]

hey am pushing rank and am facing hackers everygame i even recorded videos

[polar marsh]

@proud breach:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proud breach]

no not my account

is this some kind of auto reply ?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fallen anvil]

Machines give only piece number 2.
Fix it

[stuck harbor]

When the erangal anniversary is starting

In every match there is no anniversary mode
And winter mode also @neon patio

@lime juniper

[lime juniper]

Coming soon.

[stuck harbor]

@somber solstice
When the new mode are coming

[lime juniper]

We will announce it in #news, on social media and in-game when the new game mode is up and running.

[stuck harbor]

There is any time for that

[lime juniper]

Soon is all I can say. Cannot reveal any specific date at this moment.

[stuck harbor]

Special date

You said in pubg that will come 12/3

@err @lime juniper

[lime juniper]

PUBG is not PUBG MOBILE.

[stuck harbor]

Ok that pubgm

I play pubgm

@lime juniper when the event is coming

[lime juniper]

https://discordapp.com/channels/393088095840370689/481200416349224980/687491603816120325

[stuck harbor]

Any average time for that @lime juniper

[pale stirrup]

why does it come to me being cut off when playing and why missions are tough @lime juniper

hello?

[quaint flume]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @quaint flume. Remember to read through #faq before asking questions in the support channels.

[vagrant onyx]

@quaint flume what is it ?

[quaint flume]

Yes

I buy uc through my card but uc was not arrive in my id

[storm willow]

Purchased via AppStore? @quaint flume

[quaint flume]

Googleplay store

Help fast

[storm willow]

@quaint flume for purchase related issue contact ingame customer support

[storm flume]

You can contact the customer service via the game settings, . Refer to subpoint 5.3 in #faq for further instructions.

[quaint flume]

@storm willowthey didn't respond

[storm willow]

Wait for their response, only they can help you. @quaint flume

[quaint flume]

@storm willowmy rupees was gone already from my account

@storm willowhow much longer time they will take

[jade depot]

help im tyring to purchase rp12 but i cant cuz it said "You canceled payment" what this

[quaint flume]

@storm willowthis is not fair though

[night cloak]

Is the anniversary event only on erangel?

[clever wharf]

rating protection card is not working

[vagrant onyx]

@clever wharf you read the requirement for tier protection card

[pale stirrup]

why does it come to me being cut off when playing and why missions are tough @vagrant onyx

[jade depot]

@vagrant onyx can u help me?

[clever wharf]

yes im in platinum 2 and play with friends but card is not working

[jade depot]

i cant buy anything

[vagrant onyx]

@clever wharf mean like ?
You have to active it or you can decline

[solemn yacht]

i cant stream now from the update its make my phone lag when i plug it in not my pc and elagato its the game

[clever wharf]

yes i was activated card

[pale stirrup]

? @vagrant onyx

[jade depot]

...

[vagrant onyx]

@pale stirrup cut you off while playing i don’t get it ( but you could check your wifi connection ) try to Reboot

[pale stirrup]

Do you carry VPN application?

Download vpn? @vagrant onyx*

[jade depot]

help p ls]

[night cloak]

What's the error showing @jade depot

[jade depot]

"You canceled payment"

[vagrant onyx]

@pale stirrup vpn not recommended to use

@jade depot its mean you didn’t purchase ( you have canceled it )

[jade depot]

i cant purchace cuz its showing "You canceled payment"

[storm willow]

https://www.pubgmobile.com/pay/ @jade depot try through this link

[jade depot]

idh that

razer

[storm willow]

Try after sometime or try purchase on AppStore

[jade depot]

i use ios

help

nvm its now working

[raw herald]

I didn't get this crate and I spent UC while I thought it was in my inventory. why is there no confirmation msg when opening another crate?! @lime juniper

[vagrant onyx]

@raw herald try to look throw your maill box icon maybe

[raw herald]

Nothing in mail box @vagrant onyx

[still marlin]

Is there any customer hotline in Pu g mobile?

[uneven yacht]

Why is nothing happening when I press that

It jus shows loading sign when I press that

[storm willow]

@uneven yacht works after multiple restart, the issue has been forwarded to dev team. Will be fixed soon

[storm flume]

You can contact the customer service via the game settings, @still marlin. Refer to subpoint 5.3 in #faq for further instructions.

[uneven yacht]

@storm willow I have restarted the game, repaired the game and restarted my device but still doesn't work

[storm willow]

@uneven yacht will be fixed soon!

[true cradle]

Bro what is this

[sand path]

?

[true cradle]

Happening in ever tdm and war

Look at the video plz

[sand path]

That's a screenshot

[true cradle]

Bro my tdm is glitched

I can only see my character

I can not see my guns ,my team members and my opponent

[ivory raven]

@true cradle try repairing

[true cradle]

My repairing button is even not working

[past tartan]

The graphic reset still doin the same when I disable or enable the adjustment

[thorn ledge]

This event is not opening in my phone, it shows loading sign

[ivory raven]

@thorn ledge it has been forwarded to dev team and will be fixed

[wintry storm]

Not opening fix it ASAP

[vagrant onyx]

@wintry storm rest your game or wait few hour
its fixed now

[ivory raven]

Why is my lucky shop not opening

[dusty tree]

Game is acting stupid and telling me match has ended..even when I'm in the plane and sends me back to the lobby where I can't rejoin.

[plain sandal]

I can to know acrade machines are no in play but where can i find them there were 3 broken one in georgopool earlier but now none

[timid charm]

Hello, I want to hide my partner, the hide option in the settings menu is not working for me, it never works, I have tried but to no avail, I want to hide the partner in my page

[night cloak]

@plain sandal one can be find at school one in pochinki

[dapper kestrel]

I was knocked down and then all my teammates got disconnected and i died why?!

[dusty tree]

@plain sandal One is in pochinki 3 storey

We can't do anything if that happens @dapper kestrel

[night cloak]

@dapper kestrel there's nothing we can do

[dapper kestrel]

Ya oky tmx

Tnx*

[uneven yacht]

@vagrant onyx the event is still not opening

[night cloak]

Can someone help me please

My graphics won’t change even after restarting

[placid wedge]

When the bonus challenge will available again?

[night cloak]

@placid wedge check pinned messages

[storm willow]

@uneven yacht wait for fix

[vale siren]

2gether we play event not opening

Help

[covert mason]

When is crew registration going to open?

[compact bone]

New event is not opening pls help

[sand path]

Those puzzle I posted earlier

[uneven yacht]

Yes

U need to go to the event

Or the puzzle and get the title

[storm willow]

We are aware of the issue. Kindly wait for the fix.

[compact bone]

Can anyone help me togather we play is not opening

[storm willow]

Read above

[uneven yacht]

I got all 10 pieces. Now I am waiting for the FIX

[compact bone]

Ok storm breaker

Pls fix it ASAP @storm willow

[storm willow]

The dev will do it 👍🏻

[compact bone]

👍

[covert mason]

@storm willow

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @covert mason. Remember to read through #faq before asking questions in the support channels.

[violet mist]

The theme of the amusement park, does not everyone open the event?

[final jay]

Share

The Asia server ping is too high

Sometimes I can't enter any match or training

[gray gate]

Is this a joke or what I keep getting muted for no reason

[final jay]

Issue in servers for Pakistan

[sick shale]

@gray gate check #news (yesterday's message)

[eager plover]

fps drop issue :(

[silent hazel]

how do you get the 2gether we play event title

[night cloak]

How do I complete “shooting range” mini games for the new event?

[proper monolith]

Hey new event is not opening

[earnest notch]

@night cloak i cant even open it and i have almost all puzzle parts

[sand path]

It will be fixed soon

[proper monolith]

Bro I can't open new event today came

[night cloak]

@silent hazel by completing the puzzle

[earnest notch]

@sand path i need only piece 1st and 3rd and i have 10x 2nd piece and 4x 6th piece :D

[night cloak]

@proper monolith try reopening the game

[earnest notch]

@night cloak ill try it too

[proper monolith]

@night cloak are bhai everything is doing

But not happening

[night cloak]

@proper monolith if not it will be available for you soon

[proper monolith]

Haha lol

[earnest notch]

@night cloak this is everything what it does instead of opening ;D

[proper monolith]

Same thing happened with me

[night cloak]

@earnest notch @proper monolith

Contacted them and this is what they says

I tried first 2 options and it worked for me @proper monolith @earnest notch

[earnest notch]

@night cloak ehh nothing worked and i wont reinstall ;D

[night cloak]

U don't have to reinstall

[vagrant onyx]

@gray gate hey

refer to this

https://discordapp.com/channels/393088095840370689/481197473403240451/687369148237742151

[uneven yacht]

@night cloak I tried the first 2, I am not reinstalling the game

[summer pumice]

This event is not getting open why ????

[green vine]

@summer pumice I have same Issue , together we play (2nd aniverssary ) is not openning .. does not work

[summer pumice]

@green vine yaa I have ask so many people are facing

[green vine]

@summer pumice i have heard there is many skins and 10 premiums in this event :(

[summer pumice]

@green vine some are permanent n so many time limited too

[earnest notch]

same issue @summer pumice @green vine

[summer pumice]

@green vine I'm looking for 2nd anniversary title

[earnest notch]

@summer pumice i have almost all puzzle pieces

[storm willow]

We are aware of the issue. Kindly wait for the fix.

[earnest notch]

k

[green vine]

@summer pumice I have the first title , I witnessed many cakes today and opened them , I think they didnt count :(

[summer pumice]

@storm willow fix it I have completed all the puzzles

[earnest notch]

@summer pumice i have 10x 2nd piece and 4-6x 6th piece :D

[summer pumice]

@earnest notch I have all the puzzles 1 to 10

[earnest notch]

i need 1 and 3

[uneven yacht]

I have all

[earnest notch]

i got 7x 2nd piece in a row :D

f :D

[summer pumice]

No human no bot XD

[earnest notch]

xd

[finite timber]

many cheaters in game i disappointed 😦

[earnest notch]

@finite timber i didnt met any for month

[summer pumice]

@finite timber we can't do anything just report them in game

[finite timber]

@summer pumice Zero said he did not met him

WTF

[storm flume]

Hello, @finite timber!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[normal fulcrum]

@summer pumice #media

[polar marsh]

@spice rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[silk crow]

Any mod is here?

Why my 2 gather play event not open?

[polar marsh]

@vague perch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Can i check my purchasing history

@night cloak if u had made through Google payments

Things that buy by Unknown Cash

Nope

when do I get to redeem my bonus reward points???

Why my 2 gather play event not open?
@silk crow keep on checking

/ trying

[upbeat harness]

@lime juniper I didn’t get muted today. I think they fixed this issue. 👍🏽

[night cloak]

when do I get to redeem my bonus reward points???

I need to buy rp with it and if they open redeem section late i won't be able to do 100 rp

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @sullen forge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

@sullen forge you are banned for about 10 years

[polar marsh]

@sullen forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gray gate]

@vagrant onyx I kept getting muted every 2 days for 24 hours for no reason why?

[vagrant onyx]

@gray gate its might be a bug
many user reported it

have you looked in here ?

https://discordapp.com/channels/393088095840370689/481197473403240451/687369148237742151

[fair summit]

i wanna upload video aimbot hacker !!

[covert mason]

What do i do now?

[night cloak]

My account was suspended for 2030 and I do not know the reason, I did not use any hacker and did not ally at all, this is an explanation clip of my screen, I am a clean player and I do not use anything that violates the law of the game, please help me, my account lost it high sums please help me.

My name in pubg: NOT | CHIKU
My id: 5237290983

كةس اختكم يل سعودي خوات كحبة

وجاي تسوي نفسك شريف

ابلع بل بوت

الله على الظالم امثالك. @night cloak

دروح شوف تيمك ماكل وياهم باند

ماخذ كونكر سيزن ١١ ههههه

ماخذه بجهدي سولو.

عن اذنك.

ههههه تمام

[storm flume]

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

[night cloak]

Ok ok

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @fair summit!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

Now all player using hack which one i report !!!!

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

Which one million of people using hack now I can’t play this game

[normal fulcrum]

All you can do is report using above link. We cannot help you regarding such things since we don't have that kind of authority

[burnt sparrow]

هلو

[wide cypress]

@everyone ID= 7782888 POW = AWM

@everyone ID= 7782888 POW = AWM

[burnt sparrow]

اني أكلت باند 10 سنوات

[wide cypress]

@everyone ID= 7782888 POW = AWM

@everyone ID= 7782888 POW = AWM

[burnt sparrow]

من ورى شغلة اختلاف الوكت

ممكن مساعدة

بس اريد اهل الظمير ترى اني أكلت باند من شغلة فرق الساعات

[weary abyss]

@blazing saddle

[storm flume]

Please do not use any other language aside from English in this channel, @burnt sparrow. Refer to #613267301243944960 for language channels.

Hello, @weary abyss!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[polar marsh]

@burnt sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stuck harbor]

New 2 anniversary events are not opening
The gaming event the person in circle is running and running
I just wait for 8 minits but it didn't open
@lime juniper

[green vine]

@summer pumice dear the issue was fixed about todays event 😊

@stuck harbor just a matter of time it will be fixed dont worry i faced the same issue

The objectives and puzzles were counted even with the presence of this issue .. it will open later just wait on it

[spring barn]

My game freeze randomly in air when.landing and then it makes buzz like sound and that sound will not stop till i force close the app cause its freeze and i can't normally exit app.i have to.force stop app and then open again then close it agaim then only that sound stops......

[summer pumice]

@spring barn that happens to me in every few Match

[spring barn]

Yeah me too

[summer pumice]

@green vine yeahh

[stuck harbor]

@green vine
Bro now the buffer also not coming in
Game event

[violet mist]

There is a problem in the new mode, it only gives "2" in every game and everywhere.

I have 44 now

[spring barn]

2 what ?

[violet mist]

puzzle piece

[spring barn]

Ohh

[violet mist]

each game gives only 2 puzzle pieces. I'm bored of this situation now

[orchid crane]

in the band teime i got band 😩 😩 😩

any one can help

?????

[spring barn]

@orchid crane no one here can.try ingame.

[sand path]

Not true..... @violet mist I collected all in one game by drawing 30 Times

That's not yours....you reported someone and they got banned @orchid crane

You wont be able to enter game if you are banned.

[orchid crane]

ez^4 | ENCE i play from season 3 level 68 i dont now whay i got 10 years band😭 😭

[spring barn]

@sand path.that is his ban info..not the one he report

[sand path]

Then congratulations...you've been caught

[spring barn]

@orchid crane just file claim in game nothing you can.do more than applying review.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[polar marsh]

@orchid crane:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

???

Wtf

[vestal willow]

Is vector removed from wrangle?

[night cloak]

@night cloak Weird bug. Can you report in #old?

[vestal willow]

@night cloak is vector removed from wrangle?

[night cloak]

@night cloak :BlobAstonished: Weird bug. Can you report in #old?
@night cloak Auto aim

Cheater

@vestal willow Not sure, I play Sanhok :3

[vestal willow]

@night cloak u are a mod...

[night cloak]

@night cloak Ohh 😮

Http://cheater-report.pubgm.cc @night cloak

[vestal willow]

I just wrecked 2 squads together in sanhok with vector and I want it in erangle right now

[night cloak]

@vestal willow No mention of vector being removed, so, no.

🤨

[hazy phoenix]

Guys the new event isnt opening

[night cloak]

@hazy phoenix it will

Just keep on trying

[hazy phoenix]

Bro it has been like 8 hours

[night cloak]

[hazy phoenix]

And still didnt open

How many times should i try bro?

[night cloak]

Mine got open after two matches on erangel

How many times should i try bro?
@hazy phoenix till it opens

[hazy phoenix]

@night cloakI wont waste time on a game

It should open on the first try

[night cloak]

It's a bug

Will be fixing soon

[prisma sonnet]

Hii

[vagrant onyx]

@hazy phoenix its maybe will be fixed later today
or try tomorrow

[prisma sonnet]

🕉️ 🕉️ 🕉️

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @prisma sonnet. Remember to read through #faq before asking questions in the support channels.

[hazy phoenix]

Ok thanks guys i know it is not your fault

You are always online here to help us keep it up

[night cloak]

yo

🙂

how do i use the tokens from the game

[hazy phoenix]

If there is any update on the event just inform us

[night cloak]

Could you be more specific @night cloak

the tokens

from playing the games

you know how you have to collect all 10?

[sand path]

Theres a bug which isn't allowing people to open the page where the tokens are supposed to go....wait for a fix @night cloak

[night cloak]

ty

[sand path]

They are supposed to go there

[night cloak]

ty

[final tangle]

2gether we play event is not opening any solve?

[fervent brook]

2gether we play event is not opening any solve?

[violet mist]

@sand path just luck. now i have 80 particles

[graceful igloo]

Same prob with me

[violet mist]

@fervent brook everyone has this problem and game officials are aware of this

[storm willow]

@night cloak what is it?

[night cloak]

Hacker killed me

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

Through wall

[storm willow]

@night cloak use above link

[night cloak]

I didnt know his name

I just recorded video

[storm willow]

If you spectate him, his char ID will be on right bottom

@night cloak

Use it to find his name and other info

[night cloak]

Ididnt sceptate

Spectate*

[storm willow]

What did you record then?

[night cloak]

I justcaptured it from death replay

Death replay

I am unable to play today new evant (games). Only show try again @storm willow

It jas no name

[storm willow]

reporting ingame is the only option then @night cloak

[night cloak]

I reported in game but didnt memorized name

[storm willow]

@night cloak yes dev aware of the bug. Fix coming soon

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

@storm willow ok

K

Thank you

[storm willow]

You’re welcome

[pseudo bolt]

Hello i need help
I click below 18 age in settings options and it's Show i can change after 1 month.
Can i change this setting and yes then how?
Or If I can't change so can I get playing time (Continued playing time and brek Time)
It's urgent help

[noble ether]

How to fix nothig happens when touch this

[earnest notch]

@noble ether they know its not working for somebody they already trying to fix it..

@noble ether

[polar matrix]

How to solve this missions?? Any help

[tiny saffron]

@polar matrix that mission will count as mentioned in it (march 21)

It will count for the first mission in that next date, so if u logged in last year in that date

[polar marsh]

@quartz wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tiny saffron]

It will count the first mission and if u logged in next date also, it will count for the second mission, that's is :)

it*

[storm flume]

Hello, @quartz wave!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[blazing saddle]

@quartz wave You can report cheaters via that link.

[polar marsh]

@quartz wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wintry storm]

Not opening 😡😡 1 Day waste

[blazing saddle]

If the players you reported are suspended, you will get an in-game mail, @quartz wave.

[pseudo bolt]

@blazing saddlehelp me

Hello i need help
I click below 18 age in settings options and it's Show i can change after 1 month.
Can i change this setting and yes then how?
Or If I can't change so can I get playing time (Continued playing time and brek Time)
It's urgent help

[polar marsh]

@quartz wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

I've blocked someone on PUBGM how can I unblock them?

[blazing saddle]

Yes, @quartz wave. We understand your concern, but it takes time for the system to process and review all the reports due to the sheer number of reports.

@elfin canopy Go to add friends menu, click Blocked at the bottm left part of the screen. You can unblock users from there.

[river crane]

My game just keeps freezing i tried repairing and installing again

[pseudo bolt]

😩 help me 😭

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pseudo bolt. Remember to read through #faq before asking questions in the support channels.

[elfin canopy]

@blazing saddle There's nothing.

[blazing saddle]

@elfin canopy Here:

No problem. Feel free to ask any questions regarding the game, we'll be happy to help you out, @elfin canopy!

[wintry storm]

When it will fix ???

[limber glacier]

@blazing saddle Sir Please Ban hackers they continuously hacking and killing all the duo asia rank pushers and really it is very unfair and difficult to push conqueror this season. Though after many reports also they are sitting and enjoying in asia top 100 ranking duo and now also actively pushing by using hacks, I'm Freakin tired of reporting them really they are not getting ban, PLZ HELP!

[storm flume]

Hello, @limber glacier!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[small wolf]

Ive linked my Facebook to pubg but I don’t have the social network avatar. Pls dm me. I need help

[storm willow]

@small wolf Logout and login with Facebook account @small wolf

[small wolf]

I’ll try that

I linked my Facebook to my game center account

But the thing is..it shows the pic on my Facebook account. Not my game center account

[night cloak]

It's because you account was linked with the Facebook @small wolf

[storm willow]

@small wolf if you want

1. Facebook avatar- login with Facebook
2. Game Center avatar -login with Game center account

[small wolf]

Wdym?

@storm willow

[storm willow]

@small wolf i think i have clearly explained above

[small wolf]

Login with the face book then connect Game Center?

[storm willow]

@small wolf which profile picture you need in game ?

[small wolf]

Facebook one

But I need it on my main account.

[river kelp]

He is full cheat using

[molten forge]

Where is the bargaining for UC option? Did it get removed? Because I can't seem to find it anymore.

[night cloak]

How many accounts do you have @small wolf

[river kelp]

User ID : 5659722261

[small wolf]

A Facebook account game center and Twitter

[storm flume]

Hello, @river kelp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[small wolf]

And a guest

[river kelp]

İ was upload his video

[storm willow]

@small wolf Login with Facebook.

[night cloak]

You need the Avatar from the fb account right then login via fb

[small wolf]

I need my FB picture on my Game Center account

My Facebook picture is my team logo.

Unless there’s a way to put that on my game center

[storm willow]

Link your Facebook to PUBG- logout from the game - now again login Using Facebook ID and password @small wolf

[subtle creek]

why the game is crashing every 20-30min?

[small wolf]

My Facebook is already linked to my Game Center

[night cloak]

@subtle creek it will be fixing soon

@small wolf leave the game center

[storm willow]

@small wolf do all the steps, I had send earlier

[night cloak]

Login via fb

[small wolf]

Ok

[subtle creek]

@night cloak ty

[cyan ingot]

How can I get link of this server please provide me in dm or wherever possible @lime juniper or any mods

[golden scroll]

2 gather we play event is not opening @golden scroll

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[night cloak]

Are you talking about Discord server link, @cyan ingot?

[small wolf]

That didn’t work

[noble ether]

Not fixed yet pubg developers plz respond

[night cloak]

@noble ether It has been reported, wait for a hotfix.

[small wolf]

How would I unlink an account?

[night cloak]

@small wolf You cannot.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

It will be fixed soon

[cyan ingot]

@noble ether I too can't open it

[solemn yacht]

so i have a problem when i try to stream to pubg my game lags up did not due that before this update

[amber cedar]

Hi anyone here

[mild cosmos]

haloo

[amber cedar]

I need some help

[mild cosmos]

ilove pubg

[amber cedar]

@blazing saddle can u solve my prblm

[cyan ingot]

@night cloakthnx to provide link

[sand path]

State the problem

[lime juniper]

I didn't get this crate and I spent UC while I thought it was in my inventory. why is there no confirmation msg when opening another crate?! @lime juniper
What crate, @raw herald?

[cyan ingot]

@solemn yachtits a bug it will be fixed

[blazing saddle]

@amber cedar What is the issue?

[amber cedar]

Why game event is not opening @blazing saddle

[raw herald]

The one from the login event @lime juniper

[blazing saddle]

Can you provide a screenshot of the event you are referring to, @amber cedar?

[amber cedar]

It opens first time but after that that was not opening

@blazing saddleLet me taje and send wait

[cyan ingot]

@amber cedarits a glitch

@dim hollowglitchhhh

No @dim hollow

No bro @dim hollow it's random

[sand path]

Pubg supply crate....first day anniversary rewards......apparently it takes multiple taps to claim it.....the dude might've been unlucky tapping only once and going for the claim.....and lost uc......he didnt check. @lime juniper

[lime juniper]

I am not sure I understand, @raw herald. Are you able to help them, @blazing saddle?

https://discordapp.com/channels/393088095840370689/481200416349224980/687514713436979210

[amber cedar]

When it will be fixed many people facing thie glitfh

[lime juniper]

If there is an issue or if you have some feedback related to this, please feel free to send it in #old.

[amber cedar]

Right side that mini game event is not opening

Fix it asap many people is facing this glitch

[raw herald]

The new event there's a pubg crate when you login for the first time, I collected it but it wasn't there like it didn't go thru @lime juniper sorry for tagging you alot.

[sand path]

It will be fixed soooon....waaiitr

[mild cosmos]

@lime juniper

[amber cedar]

@dim hollow yes a randomly amusement park mode will come in classic like snow erangel comes

[sand path]

You can check bottom right for it

[mild cosmos]

هل تساعد احد

[sand path]

Bottom right in lobby @dim hollow it will be written as Amusement park mode

[mild cosmos]

حصل على حظر من تينيست

هي كل المشكله شركه تنيست

[sand path]

There will be 3 icons with a joystick

[cyan ingot]

@dim hollowon map marker is there

[mild cosmos]

وهي تبيع الهكر

[sand path]

In gold

[mild cosmos]

للاشخاص

[cyan ingot]

@dim hollowsad no luck

[storm flume]

Please do not use any other language aside from English in this channel, @mild cosmos. Refer to #613267301243944960 for language channels.

[sand path]

Its totally random.....try solo matches

[glacial creek]

Wanna hear my luckiest story in PUbGm?

[small drum]

WTF is wrong with internet issues lately,i got killed and lost Kd and rank because of these issues dammit what the hell fix this damn problem

[night cloak]

@glacial creek use #pubg-mobile

[lime juniper]

I am afraid there is not much I can do about that, @raw herald, but if you could provide detailed feedback in #old, I can include it in our community reports.

[glacial creek]

Whoops

[small drum]

My internet is good but I get that loading in mid of a fight or everything stops and then I find my self dead wtf

The really gets me angry and I'm sure I'm not the only one

[mild cosmos]

Tennest destroyed Buggy, the one who introduced piracy into the game, which controls his game, and they are also happy to hack the game

[night cloak]

You don't have to get angry for that @small drum

[sand path]

Contact your ISP and ask for a IP reset or try DNS server @small drum

[small drum]

No for real that's stupid

[night cloak]

What contacting ISP

[sand path]

I faced similar issues found out it was my provider

[plucky beacon]

Hello

[raw herald]

I am afraid there is not much I can do about that, @raw herald, but if you could provide detailed feedback in #old, I can include it in our community reports.
@lime juniper No it's fine not gonna bother you with it, again sorry.

[polar marsh]

@plucky beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@mild cosmos:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

https://discordapp.com/channels/393088095840370689/481200416349224980/687514713436979210
@raw herald Regarding your issue, did you not get the crate in your inventory?

[raw herald]

I did not @blazing saddle

[blazing saddle]

Did you check your inventory before opening the crates?

[lime juniper]

@lime juniper No it's fine not gonna bother you with it, again sorry.
It is not a bother at all, @raw herald.

[raw herald]

Yes I had none, I collected the login one and the one from weekly missions, went to open them, opened one and pressed to open the second one, it opened with UC. @blazing saddle

[lime juniper]

@lime juniper I didn’t get muted today. I think they fixed this issue. 👍🏽
Glad to read that, @upbeat harness.

[sand path]

Pubg supply crate....first day anniversary rewards......apparently it takes multiple taps to claim it.....the dude might've been unlucky tapping only once and going for the claim.....and lost uc......he didnt check.

[blazing saddle]

@raw herald For issues related to loss of in-game items or not receiving in-game item rewards, you should contact the Customer Service Team in-game or via:

[e-mail]

[long nebula]

When is the Crew Challenge starting?

[raw herald]

@sand path it says collected

It's 30 UC only, I'm only reporting the issue so it doesn't happen to someone else

Thank you @blazing saddle

[blazing saddle]

We'll let the team know if there are any other reports similar to yours.

[raw herald]

Sure will.

[river kelp]

User ID : 5750723874

[plain sandal]

I have collected all jumbled peoces 1-10 how to claim reward

[night cloak]

@raw herald r u sure it's not in the inventory

[raw herald]

Yes

[night cloak]

@plain sandal try tapping that reward seen below the puzzle

[plain sandal]

Nah dont work

[desert dagger]

My game keeps fricken timing out yet my internet is fine

[fallen anvil]

Do something with all the phishing links in world chat guys.

[sick shale]

@fallen anvil you can report them

[fallen anvil]

U can also lose account if u click in wrong place

[night cloak]

This realy gets me pissed help pls

To left corner downloading resources

[fallen anvil]

U have deleted obb xd

[night cloak]

No I havnt

[fallen anvil]

Yes u have or u downloaded out of play store

[night cloak]

Yeah I download out of play store shouldn't I?

[fallen anvil]

Nope

[night cloak]

Just tell me how to fix

[fallen anvil]

Uninstall and install it from official store

[night cloak]

Can you send link pls

@fallen anvil if this works then I am tankfull

King dont leave

[lime juniper]

Regarding the issue which prevents players from accessing this event from the main menu, it will be corrected by tomorrow morning (Chinese time).

[desert dagger]

@lime juniper thank u finally

[vagrant onyx]

@desert dagger in my side its all ready fixed

[night cloak]

@fallen anvil send me a link pls

[desert dagger]

When will the season 11 recap be ready?

[uneven yacht]

@lime juniper finally

[desert dagger]

@vagrant onyx oof

[fallen anvil]

@night cloak no link just go in store and searcg pubg

[uneven yacht]

@vagrant onyx how did it get fixed for u

[night cloak]

U mean play store right

[fallen anvil]

Yes

[night cloak]

@night cloak search pubg mobile on play store

I did

[vagrant onyx]

@uneven yacht ( i just rest the game and wait few hour )

[desert dagger]

@lime juniper please bring back the sound when someone invites you to a team
And its also annoying being invited when we're watching the death replay so please put it back the way it was @vagrant onyx

[night cloak]

And now

[fallen anvil]

1st one @night cloak

[night cloak]

Tap the first one

Omg

And click install

[uneven yacht]

@vagrant onyx u just rest the game?

[night cloak]

I just did that and downloading resources cane

[dapper tide]

Anyone here can tell me..when doing hotdrops in militry,novo and geogeopool their no loot on containers..everyone facing this???????

[desert dagger]

@night cloak i have a fix but lemme find the link

[vagrant onyx]

@uneven yacht yes and after few hour its worked

[uneven yacht]

What do u mean by rest

U mean reset?

[night cloak]

(I did the same thing for over 50× and downloading resources cane

[fallen anvil]

@night cloak well thats all i know. Search on yputube for more help

[night cloak]

@dapper tide sometimes it just take few seconds to load the loots

[uneven yacht]

@dapper tide yea, I landed georgo today and I had less loot

[night cloak]

@fallen anvil I searched but I cant f***ing understand indian

[vagrant onyx]

@uneven yacht

[fallen anvil]

Lol

[night cloak]

Only indian ppl make videosabout that

[dapper tide]

@night cloaklast 20 days i land their i found no guns

[night cloak]

And they can even talk good

[solemn yacht]

@cyan ingot u sure did it happen to others

[desert dagger]

@vagrant onyx how tf do u have so many points

[fallen anvil]

@night cloak try to clear game data after installing . Maybe it works

[night cloak]

@dapper tide oh

@desert dagger pls send me the link u said u have a fix

@night cloak check the size of the game u installed

[desert dagger]

@night cloak yeah lemme find it

[night cloak]

@night cloak will DM u

[dapper tide]

@night cloaknoobs kill easy on hotdrops bcoz of no guns

[night cloak]

How can I check

[uneven yacht]

@vagrant onyx if I repair client, will it work

[dapper tide]

Anyone here for help?????

[night cloak]

@night cloak check your DM

I did

[vagrant onyx]

@uneven yacht might be
but try tomorrow if you can

[uneven yacht]

OkiE

[earnest notch]

@vagrant onyx i want it too :D

[vagrant onyx]

@earnest notch ok

[night cloak]

Pls some 1 go to f****** youtube type (pubg mobiel downloading resources) u find videos and click on it and after that came here and say if u understood sh*t

Pls some1

Did u do it?

[subtle creek]

<@&639889499718942720> any fix for the game crashing 😭

[night cloak]

@subtle creek devs are working on it

[lime juniper]

@lime juniper please bring back the sound when someone invites you to a team
And its also annoying being invited when we're watching the death replay so please put it back the way it was @vagrant onyx
Please feel free to send that in #old, @desert dagger.

@subtle creek:

https://discordapp.com/channels/393088095840370689/654220590462402560/687677332940652619

[dapper tide]

Please provide loot on containers and military base..tencent take money but nit given guns on hotdrops

[sand path]

The algorithm for the places where guns spawn has been changed

[dapper tide]

Last 20 days no loot on containers

[night cloak]

The algorithm for the places where guns spawn has been changed
@dapper tide

[dapper tide]

Then where we go now @night cloak??

[storm willow]

@dapper tide in #old

[night cloak]

@dapper tide try on pochinki school rozhok

[dapper tide]

@storm willowI report this everyday frm last 10 days but no rply

[storm willow]

@dapper tide post in #old won’t get direct reply. The developers will read those and make changes accordingly.

[dapper tide]

@night cloakIf i land rozok and school.then teammates say noob..here not 1 problem many problems here

[night cloak]

@dapper tide please feel free to move on #pubg-mobile

[dapper tide]

@night cloakI can undrstand but who think they r pro they say noobs to all

[storm willow]

both continue in #pubg-mobile lol

[dapper tide]

@storm willowIn smooth high graphics 7.62 guns fire go down????

[night cloak]

@storm willow

[dapper tide]

Fire rate was slow in smooth high graphics??

[round horizon]

New event don't open

[wintry storm]

When this will fix

[night cloak]

its most probably the low fps@dapper tide

[sand path]

It's only change in the audio due to device processing .....no change in the fire rate or damage whatsoever @dapper tide

[storm willow]

@dapper tide higher Frames is always best. It’s the device hardware that needs to handle

[sand path]

See pinned messeges @wintry storm

[dapper tide]

@storm willowWhen i use akm dp and m249 then i see fire rate was slow

[sand path]

It's only the audio @dapper tide

[dapper tide]

@night cloakFire rate slow in smooth high

[night cloak]

@dapper tide whats ur device spec

[dapper tide]

@sand paththat means need to change device??

[round horizon]

Guys

[lean crescent]

🙂 If you don't want your player to roll after landing just click the punch button just after landing it would prevent the player from rolling after landing

[round horizon]

New event with permanent rewards not open

[dapper tide]

@night cloak6gb ram and 660 snapfragon

[sand path]

See pinned messeges @round horizon

[storm willow]

@round horizon read pinned message here

[night cloak]

@dapper tide try lowering the graphics

[lean crescent]

@spring void🧐 It doesn't for me

[night cloak]

When i press on this it keep loading amd nothing happens?

@night cloak read the pinned message

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[dapper tide]

@night cloakif i do low graphics then graphics goes very down

[night cloak]

[storm willow]

Extreme = 60 fps, Ultra = 40 fps, High = 30 fps, medium = 20 fps, low = 15 fps. @dapper tide

[lean crescent]

@night cloak Will you try going to setting then clicking on customer support and then coming back and trying to open it I remember someone telling that it worked for him

[dapper tide]

@storm willowSnpdragon 855 device beast or average??

[storm willow]

Please wait for other staff to answer your question. I haven’t used android devices

[dapper tide]

@storm willowOk

[sand path]

Beast @dapper tide

[dapper tide]

@sand pathR u using

[night cloak]

@storm willowSnpdragon 855 device beast or average??
@dapper tide its a beast and now the latest one is SD865

[storm willow]

@dapper tide you can get suggestions from peoples in #pubg-mobile if you are trying to upgrade devices!

[dapper tide]

@night cloakThank you

@sand pathThNk you

[sand path]

865 is the latest ....855 is Note 10 etc.

[night cloak]

@storm willow why cant i react to a specific message

[sand path]

Move to other channel if you want to know more.

[storm flume]

Your level is defined by your server activity. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

[night cloak]

thanks

[dapper tide]

@sand path@S E C R Eif i buy 855 device its smart choice in 2020????

[storm willow]

@dapper tide always get latest if you can, so that it will be future proof.

[night cloak]

Unless you change device every year

[dapper tide]

@night cloakHii

[storm willow]

Like 🦈

[terse island]

Cool

[night cloak]

@light oriole

[plain sandal]

I collected all jumbled peice 1-10 how to claim the reward

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @light oriole. Remember to read through #faq before asking questions in the support channels.

[storm willow]

@plain sandal if you could access the event section you can claim from there, If not wait for the patch.

[eternal arrow]

When Will Crew Challenge Start??

[thick topaz]

Is together we play event bugged ?
I can't open that event page

Ohh okie

I read msg above

[olive relic]

Why the points decreases a lot from me while it is hard to increasing them ?!!

Pubg is a trash

[night cloak]

@olive relic When a match loads, your survival and kill ratings are added to two different pools (two concurrent elo/mmr systems) along with the survival and kill ratings of all 99 other players. Everyone is then assigned a rank based on your ratings comparably. It is important to note that all 100 players can have very similar ratings and therefore require similar Win percentiles. In these scenarios the highest ranking player may not see a big loss in points if dying early. However, when the rating pool is drastically spread out, lets say from bronze to platinum, the highest rating platinum player will see a large loss in points if dying early.

[olive relic]

I survived 18 minutes with 4 kills they decreased 17 points from me and my tier is diamond IV!!!

[solemn yacht]

server of north America is lagging

[blazing saddle]

@olive relic There is no known algorithm for the ranking points system. The points award at the end of the match depends on various factors, including but not limited to, tier of the enemies defeated, total survival time, kill rating and total rating.

[tawdry oxide]

No brother in arms on emulator

[tribal oyster]

Does pubgm sound lags with Sony WH1000 XM3 wireless headphone?

[tulip thistle]

new event are not opening

[sick shale]

@tulip thistle check pinned messages

[night cloak]

@tribal oyster don't know about that. Pubgm reduces the BT sync latency upto 60%

[lapis flax]

Where did you even hear those stupid stuff from xD @night cloak

[night cloak]

@lapis flax from pubgm

Before the update

my god the error still hasn't been solved 7 days like this already, i'm giving up the game

[round horizon]

I always get lucky piece 2

Why

[night cloak]

i can't open this event how can i fix it?

[gaunt ember]

Same @night cloak

[round horizon]

Check pinged messages(fix tomorrow)

[night cloak]

Read pinned message lol

[bold siren]

https://discordapp.com/channels/393088095840370689/481200416349224980/687677010553864198

[brazen kettle]

And what about today's reward?

We will miss today reward ! 🥺

On that new event

We need Justice xD

[gaunt ember]

[violet mist]

[blissful current]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @blissful current. Remember to read through #faq before asking questions in the support channels.

[blissful current]

Can i transfer my stuff into a new account

[night cloak]

@blissful current do u wanna add a new social media account to ur pubg id

Or transfer the items to a new pubg id

Or transfer the items to a new pubg id
if so this one's not gonna work @blissful current

[round horizon]

Pls kill me

[blissful current]

i want to add an social media account but 2 are connected to mine can you help me unlink?

[round horizon]

Why so many 2 pieces

[night cloak]

@blissful current you gotta contact in game support

[neat mesa]

@blissful current same question bro

[round horizon]

Fix this

[night cloak]

Pls kill me
@round horizon I'm getting that 4th one

[blissful current]

My fb is hacked thats my problem 😦

[round horizon]

25 am a joke to u

[blissful current]

i contacted ingame suppoet multiple times but didnt work

im scared that ill lose my account

[round horizon]

Fix second piece pls. Even in russian discord people talk about at

[blissful current]

😦

[vagrant onyx]

@round horizon if you got number 2 puzzle card that might maybe mean you reached the limit ( try again in few hour or try in tomorrow on refresh time UTC 00:00)

[bold siren]

i want to add an social media account but 2 are connected to mine can you help me unlink?
@blissful current
It's not possible to unlink. Refer to faq 2.5.

[blissful current]

thanks 😦 im so sad that ill lose all those nice skins

[night cloak]

Game isn't about skins

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spiral burrow]

This event is not opening please do something

[night cloak]

@spiral burrow will be fixed tomorrow

[vagrant onyx]

@spiral burrow refer to this

https://discordapp.com/channels/393088095840370689/481200416349224980/687677010553864198

[spiral burrow]

Thanku

[inland birch]

i collect all puzzle piece, But i unable to open😭

[blissful current]

wait until tomorrow 🙂

[night cloak]

How do I find or give me places

@fickle nebula no begging

[slate relic]

A question for those who speak Spanish ... Does anyone know if the servers are failing? He won't let me play and when he lets me ping down in the middle of the game and you can't play like that.

[night cloak]

@slate relic use #613267301243944960 to change your language

How do I find or give me places
@night cloak it's the achievement from the first anniversary

I didn't find one at Military Base today but I can't find anything

[hidden nexus]

my region have somehow changed into australia. I am currently at India. I believe its a bug or something. I'm getting matched against other regions. so my clanmates are not able to play with me because of the high layency. im an active squad player. currently i cannot play well because of this issue. Im in need of your help.

[night cloak]

@hidden nexus Either use mobile data or call your ISP to reset your IP address.

[hidden nexus]

itsay my current region is india

i cannot change it

[night cloak]

@hidden nexus Read my previous message.

[brazen kettle]

[river crane]

Why cany i open this?

[brazen kettle]

Go to Australia to change your region

[vagrant onyx]

@river crane refer to this

https://discordapp.com/channels/393088095840370689/481200416349224980/687677010553864198

[river crane]

Ok tnx

[brazen kettle]

Np

[hidden nexus]

so its an issue due to my ip address?

[vagrant onyx]

@hidden nexus got the same report on india user about this

[hidden nexus]

okay

how did he resolved it?

[vagrant onyx]

@hidden nexus

https://discordapp.com/channels/393088095840370689/481200416349224980/687733346108702819

[hidden nexus]

this is confusing

[night cloak]

Can anyone help me i can't enter the 2nd anniversary event

[storm willow]

Read pinned message @night cloak

[vagrant onyx]

@night cloak

https://discordapp.com/channels/393088095840370689/481200416349224980/687677010553864198

[sand path]

Sanhok map is the place where cakes spawn....especially the wooden sniper towers @night cloak

[hidden nexus]

I'm not able to change my region

[pallid spade]

we can not play pubg in emulator. The game crashed inside the game in every game and also start the game. This problem happened from the new 0.17.0 update. we leave this game because we cannot paly the game if this problem happened Continuously. Please do something. thankyou.

[night cloak]

@vagrant onyx @storm willow ty 😁

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @pallid spade.

[floral edge]

Hi all, this happen right now.. I just wanna know why if possible ??
playing on Samsung A10

[bold siren]

@floral edge:

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[hidden nexus]

spmeone try to help

[gleaming karma]

Hello

[hidden nexus]

im getting cross server matchmaking

[gleaming karma]

Idk but I’m getting network issues in room despite have decent connection outside the game whenever the room scrims start it kicks me not from the owner but from the network itself

Idk how to fix it it never happened before

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723
@hidden nexus

[gleaming karma]

This shows up and then it kicks me

Anyone possible solution I have restarted my device and WiFi aswell

[floral edge]

@bold siren I'm using google DNS but I couldn't enter this match at first when pressed on start.. so I restart the game and the "Enter match again" message appeared, and I got into this match.. is this the problem??!!

oh... and using NoRoot Firewall to block everything except pubg.

[twin mountain]

The apk file in official website is not installing any other link with full apk

[night cloak]

@sand path What spawn ?

[blazing saddle]

@twin mountain The link on the website gives a 600MB file for installation. The rest of the data will be downloaded in-game.

[storm flume]

Hello, @gleaming karma!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

Doesn't give the outfit

[eternal arrow]

When Will Crew Challenge Start??

[night cloak]

Solo and Tiem 🤨

@night cloak You need to purchase at least 120UC.

[rich vector]

@night cloak My PUBG-Mobile Account is stolen can you help me please !!

[main belfry]

I want report cheater

[storm flume]

Hello, @main belfry!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

@rich vector Contact customers service in-game for any account related problems.

[rich vector]

Nobody helps me there, they dont write back, since 1 week i can‘t log in my account @night cloak

[sand path]

Nobody can help if you cant get in....contact Tencent via mail with all the proof

[vagrant onyx]

@rich vector customer service in game cant help you to recover your account

follow this

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

[night cloak]

@rich vector They will write back. Did you provide the evidence?

One day they will find me dead cuz am always MAD am losing my
Nerves cuz of these endless issues in the game

[rich vector]

They don‘t want something @night cloak

[night cloak]

@rich vector Then they misunderstood. Can you write them again?

[rich vector]

I wirte them so often, they don‘t wirte back @night cloak

[sand path]

Something like this. @rich vector

[night cloak]

@rich vector After you write them, can you send a screenshot here?

[rich vector]

Yes wait @night cloak

@sand path No they don‘t write me something like this

Since 2 day‘s nobody answering me

[night cloak]

@rich vector Create a new ticket.

[sand path]

A hello would definitely not work

[rich vector]

@sand path I write them before this messages the same message as you

@night cloak How? When i would write them again, my old messages are also there.

[cyan citrus]

i was 2 pts away from diamond and game crashed while landing, i keep posting in feedback and support for a week and noone even dare to budge , fix the game its unplayable

[night cloak]

@rich vector Logout from the game and then contact support from login screen.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vast shale]

I can't enter the new event , when I press on it , it shows to me loading ...

[night cloak]

@vast shale It is a known bug. Hope it will be fixed soon!

[vast shale]

Okay tnk u for ur time

[fringe sequoia]

Taksim

[quasi furnace]

The Death Replay option is not available in my basic settings please help