questions

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[desert dagger]

Game still crashing even after 2mb update

[rain flume]

I don't know why the game lagging 😕 even my phong high end what's the problem? please help me

Game still crashing even after 2mb update
@desert dagger same here 😕

[jade pollen]

restarted few times but not going ahead.

[desert dagger]

Is there a way to use the magisk manager without a rooted device? @lapis flax

[brittle jackal]

After the update 0.17 the camera perspective has changed it become closer to the player body. Not everyone have this bug, I've tried to reinstall & repair the game but still the same. What's the solution for this annoying bug because i can't see my player body perfect 💔

[rustic sentinel]

Rp will be unlock on 8 march?

[onyx cairn]

Check pinned messages. @rustic sentinel

[rustic sentinel]

Ok

[craggy blade]

How do we get the Lucky Air drop ?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @jade pollen.

[night cloak]

Why do gfx settings keeps reseting after restarting game

Instead of applying it

[rough wraith]

There's a rumor that pubg 2nd anniversary we will get 600uc is it true?

<@&639889499718942720>

[storm willow]

@rough wraith please do not tag community team for such rumours

[rough wraith]

@storm willow okay then is it true?

[storm willow]

Yourself said that it’s a rumour

[rough wraith]

No

[storm willow]

If you don’t see it, then fake or click bait

[night cloak]

What about my problem anyone has solution?

[main moth]

When the f-ck is freezing glitch getting fixed, its been a month and its worse than ever, i reset my game, reset my device, fac new my device, redownloaded the game (that f-cked up my controls and i still havent fixed them completely) so what the hell, you had a huge patch and season 11 is coming out soon yet you cant fix the most crucial aspect of the game? PLAYING THE GOD DAMN GAME???

[craggy blade]

Hi. How do we get the Lucky Air drop?

[night cloak]

@craggy blade
Playing classic game?

[storm willow]

@main moth feedback goes in #old

[night cloak]

And finish it completly

[main moth]

i have done that

Loads of times, been reporting it in here too. Ive had dozens of friends do it and ive told my teams to do it as well

[craggy blade]

@night cloak What do you mean by finishing completely?

[main moth]

I know people have also been getting this glitch so how the f-ck isnt it been progressed at all?

[night cloak]

Not to leave before other teammates die etc..

[storm willow]

@main moth try repairing once.

[main moth]

I did didnt you read it?

[craggy blade]

Can't I get by playing solo? Are you confirmed?

[night cloak]

Or get top in game idk
I always get #10 or less

@craggy blade
Idk really maybe

[craggy blade]

@night cloak Ok

[night cloak]

But now i play squad due to lag

[storm willow]

@main moth add your device model and os version in your post on #old

[night cloak]

Anyone knows why gfx settings keeps reseting

[sick shale]

@night cloak Disable auto-adjust graphics option

[night cloak]

@sick shaledisabled

Still happens

[main moth]

And will that fix the game?

[storm willow]

@night cloak did you disable auto adjust graphics ?

[night cloak]

Yes

I tried that but keeps reseting thats why i came here

[storm willow]

Try repairing the app @night cloak

[craggy blade]

@storm willow ? Do you support regarding 3rd party applications?

[storm willow]

@craggy blade what do you mean?

[shadow venture]

My problem not solved please help ....my items not unusable showing contact in game but they don't help me ...i'm suffering 3 month my region Bangladesh

[storm willow]

@shadow venture we can’t help on this issue. Ingame support deals with those issue

[polar marsh]

@static sable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @craggy blade.

[storm willow]

he was asking about graphics settings

@night cloak ^ am I right?

ingame graphics

[craggy blade]

Anyway leave it. Do you know how do we get the Lucky Air drop? @storm willow

[storm willow]

Settings / graphics inside game

It’s random I guess, I haven’t researched on those

[craggy blade]

Ok

[storm willow]

May be some other staffs can answer, but should be random

[stuck cradle]

It’s random usually pops up after u finish a match

[barren basalt]

why i have frame freez after last update

[craggy blade]

A classic match or tdm?

[stuck cradle]

Doesn’t matter

[craggy blade]

Hmn. But I didn't got it.

Maybe because it's random .

[stuck cradle]

Me neither I usually get it every 2-3 days but sometimes it takes 5 days or more totally random

[craggy blade]

Ok

[nova rapids]

Can u explain what's that please

[glass goblet]

can i contact the support team ?

[spring void]

@nova rapids no indicators on mini map, and you have to manually open all doors. Also there is no auto pickup

[storm flume]

You can contact the customer service via the game settings, @glass goblet. Refer to subpoint 5.3 in #faq for further instructions.

[glass goblet]

I am a publisher and I have a room card problem. Can pubg mobile support this? 😄

[nova rapids]

@spring void ohhhh that's nice
Thanks

[polar marsh]

@lone quail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[misty wren]

more bugs more lag? this update is so so so bad Please pubg mobile update the game because it has many problems

[dapper tide]

@austere oxideno one give uc in free

[spring void]

@austere oxide not in this server

[neat lotus]

When hotfix patch gonna release?

[sage breach]

[dapper tide]

Everytime im facing this issue

[sage breach]

indonesia

[polar marsh]

@swift iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spare willow]

Tdm not loading at all for me since the update - all players are invisible, my teammates list won’t load. Crazy high desync in arcade and classics (my usual ping ranges from 20 to 50). Tried repairing client, deleting and reinstalling the game (for some reason took hours) and still the same issue.

[nova snow]

@spare willow #old

[spare willow]

🤔

[night cloak]

Can I have the slot list for PMPL SA

[strong sun]

Every Time game Freeze

[stiff ginkgo]

Pubg"M" support

[nova snow]

thats pubgm

[strong sun]

I played emulator

[sick shale]

Assign emulator role from #613267301243944960 if you want to access emulator support channel @strong sun

[lapis flax]

Why is game checking for other apps in phone before crashing?

Says magisk is untrusted

[tepid gate]

The Buttons that are on the side of the screen doesnt work. When i click cross to go back i shows no response. It all happened after the update. I've placed my bag button on the corner of the screen and when i tap it nothing happens.
Tried repairing the game client but nothing happened, device screen is not damaged. It just happens in game.

Please help

[night cloak]

@blazing saddle where îs the social media bro?

[storm willow]

@lapis flax you may contact customer service regarding this, please do not ask here. It’s of no use

[night cloak]

Hallo , I forgot my password in E-mail, and I know only the password in facebook, I can change my mobile pubg account on another facebook, I do not want to lose my account, I put 2000 € into account. Please help My .

[blazing saddle]

@night cloak Go to Facebook support.

[lapis flax]

How to contact them outside game? @storm willow

[storm willow]

[e-mail]

[sullen parcel]

My game is not support

What can I do!??

[lime falcon]

Can anyone help me I made 10rs for that daily Limited offer for 8uc but my account was not credited by that and my money got deducted

[merry sandal]

Please contact Customer Service, @lime falcon.

[lime falcon]

Did it in ingame chat shared Screenshot

[merry sandal]

What do you exactly mean, @sullen parcel?

[blazing saddle]

Royale Pass and Ranking Season 11/12 Guide:

▫️ End of Rank Season 11: March 08 23:59 UTC.
▫️ Start of Rank Season 12: March 09, 2:00 UTC.

▫️ End of Royale Pass Season 11: March 07 23:59 UTC.
▫️ Start of the Royale Pass Season 12: March 09, 2:00 UTC.

Please Note:

• Royale Pass Season 11 mission cards cannot be transferred and used in Season 12.
• Royale Pass 11 points cannot be used in season 12. Please spend them before the end of Royale Pass 11.
• Royale Passes purchased in the past few days cannot be transferred into Season 12. You will have to purchase a new Royale Pass for the new season.
• The new Royale Pass can only be bought once. Choose Elite or Elite Plus.
• Rank Season Rewards will be sent to your mailboxes at the beginning of Season 12.

What's new in Season 12:

• Improved the Purchase and Upgrade interface display and added support for Exclusive Vouchers (available from events).
• Players who did not purchase a Royale Pass during the past 3 seasons (9, 10 and 11) and players who registered from season 10 but have not purchased a Royale Pass before will receive bonus benefits when they purchase this season.

[dusky yarrow]

@blazing saddle

[dawn fiber]

#LoveFromBangladesh

[blazing saddle]

Yes, @dusky yarrow. Do you require any assistance?

[dusky yarrow]

What does it mean if we buy season 12 rp cant we buy again in season 13 by the uc i will collect in the season 12rp

@blazing saddleWhat does it mean if we buy season 12 rp cant we buy again in season 13 by the uc i will collect in the season 12rp

[blazing saddle]

You can purchase the next season's Royale Pass with the UC collected from the previous Royale Pass; i.e. for 600 UC.

[dusky yarrow]

Kk thx can u tell me which gun skins will come in season 12 rp plz plz

[blazing saddle]

You will know, soon. Keep an eye on #news and the announcements posted on PUBG MOBILE's social media websites.

[dusky yarrow]

Can u tell me in dm plz i wont tel anyone

[glacial tartan]

I was playing a tournament my game crashed due to lag. when i came back i was in room but i couldnt enter the match. Why am i not able to play the match again. I asked my team mate if i was alive in the game. They told that i was alive but i couldnt enter the match . I dont know what it is please fix it!Why couldnt i reconnect to the match . I didnt even get a message.Please please fix that! After the new update This game has this game crash bug which is ruining my matches. Do you even know what it feels when your game crashes when you are in a tournament. My team mate who was in the match his game crashed 2 times in same match. What kind of bug is it?

[night cloak]

Help me how can I make that downloading resources/downloading failed go away I tried watching yt but I couldn't understand anything only indian people make videos about that and I cant understand.... from them cuz they talk a little bit odd

[blazing saddle]

@glacial tartan Sometimes if the game crashes, it is unable to rejoin you back into the lobby, this issue is common during custom matches. You can report the issue in #old channel.

@night cloak What do you mean? Can you provide a screenshot explaining your issue?

[night cloak]

Top left corner

this game is gone

[blazing saddle]

What device are you trying the play the game on, @night cloak?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

[night cloak]

Phone Samsung galaxy j5 2017

[nova snow]

@night cloak settings->apps->pubg mobile->permissions->storage=allow : )

[warped pagoda]

Hello I need help :(

[night cloak]

i need help too

[blazing saddle]

@night cloak Check if you have storage permissions enabled in the device settings. Have you downloaded the game from Play Store or website?

[night cloak]

this game is froze when i start to the match

[blazing saddle]

@night cloak Kindly ask in #emulator-support after you get the Emulator role from #613267301243944960 channel.

[warped hazel]

Is this even working?!!! It takes forever in searching & nothing happens!! They say there's a button to switch to rookie & there's no button

[blazing saddle]

Yes, @warped pagoda. How may I help you?

[night cloak]

@night cloak Check if you have storage permissions enabled in the device settings. Have you downloaded the game from Play Store or website?
@blazing saddle
Play store who the heck does it from a website

[warped pagoda]

@blazing saddle
Hey, I'm getting banned for 10 minutes right now. I've been banned 3 times for 10 minutes for no reason, every time I knocked or killed I was banned even if I knocked a bot ... I need help urgently, is this a bug or what is it? ?

Thats my bans for 10min 3x

[night cloak]

Wh is that there

[blazing saddle]

@night cloak Go to Device settings > Applications > PUBG MOBILE. Check if you have storage permissions enabled.

@warped pagoda Refer to this:

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[nova rapids]

@night cloak is this the right translation ?😂

[warped pagoda]

Ok i try it

[earnest skiff]

they never fixed the thing where you can’t get out of the car when you restart the game sitting in a car

i’m still facing this issue, any solutions?

[storm flume]

Hello, @earnest skiff!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[earnest skiff]

bruh i did in game

[night cloak]

I need us

[raw bolt]

Hi
I once loged in to the PUBG VN version and I couldn't log in to the Global version
Is there a way to revert back to the global version?
Thanks

[sand path]

Nope, unfortunately @raw bolt

Due to government laws in Vietnam

[raw bolt]

😔😔😔
Thanks alot

[gentle ferry]

Pubg Mobile Team do something about teamups people teaming up in solo and killing server . I reported 10+ times about teaming up but no response anywhere😩

[sand path]

Better option would be to record a clip and post it on the link above with the players ID, might get banned more easily.

[gentle ferry]

Then whats the point of giving report button niether a cheater got ban niether a teamup player 🥺

[sand path]

Hello,

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc
@storm flume

System can't ban people being close to each other for a few minutes @gentle ferry

Has to be for the entire game, which most people dont spend together...so manual ban is the better option...by sending proof.

[night cloak]

Hmm why is potato graphics not working?

[lapis flax]

Why do you have problem with people teaming up?

[raw bolt]

I bought 5$ gift card to subscribe the Prime plus in PUBG VN put it says that 5$ can't be used
?If I use my master card will it refuse it too
By the way I am living in iraq and I am using an US google account in the play store

[lapis flax]

It's a game people can kill yu any way they want @gentle ferry

And who would even ban them for it it's stupid

[sand path]

Teaming up us against the ToS @lapis flax

[lapis flax]

Can you quote where in the ToS?

[sand path]

You can get a month's ban and items stripped away for it...if you do it too much

[lapis flax]

Nope

Go #pubg-mobile

[night cloak]

Game is lagging too much

Thank god i bought gfx+ coz now every device, even poco is lagging up and peeps are forced to use gfx

[tepid gate]

With every new update they bring new bugs and glitches

and they have the worst support services

even my ISP has better support services than tencent

[storm willow]

You may post feedback in #old

[tepid gate]

Ok

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

[night cloak]

But ig that's the only way to reduce lag right now

If u check out every in game feedback almost every device lagging

[storm willow]

https://discordapp.com/channels/393088095840370689/481197473403240451/685496574679449847

[night cloak]

@storm willow thats not true that's optimized in high end devices

And most of we play in mid range devices

[storm willow]

I play on low end device too like 3-4 years old

The update was lagging initially now it’s better! Back to normal

I play on smooth and high frame in graphics

[ivory raven]

@storm willow yes it's better
I got a 2mb update few hours ago and its running smooth now

[night cloak]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

How can i report hackers

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

İ have video

[novel dock]

How can I become a veteran?

[severe crystal]

I need hip

My Facebook account was hacked and it’s linked on my PUBG mobile account I want to unlink Facebook account

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @severe crystal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hearty tinsel]

How do I check when I violate the rules in pubg m because I just got it lmfao

[ivory raven]

@severe crystal you can do it from the Facebook app itself

[blazing saddle]

You can read the ToS online, @hearty tinsel.

[night cloak]

How does someone get this title?

@hearty tinsel u used hacks?

[novel dock]

How can I become a veteran in Brother at Arms?

[hearty tinsel]

Nog

No

[sand path]

Crew challenge @night cloak

[blazing saddle]

@night cloak By verifying their crew.

[night cloak]

Thx

[night cloak]

U must have abused

[hearty tinsel]

I don't remember typying any offensive word tho

[blazing saddle]

@hearty tinsel Contact the in-game support for such issues.

[hearty tinsel]

I use Chinese word recent game

[night cloak]

U must have spoken or peeps in ur team reported u and some enemy

[hearty tinsel]

Nah it was just me and my friend tho

But NVM it just 1 day

[blazing saddle]

Kindly follow the instructions provided, asking here won't help.

[novel dock]

But how can I become a veteran in Brother at Arms

[tepid gate]

WTF ???

[novel dock]

Try restarting the game.

[tepid gate]

Doesnt work

[polar marsh]

@stiff ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tepid gate]

Repairing also didn't worked for me

[novel dock]

Hmm...

Try equipping the background again.

[sand path]

Can you play matches? @tepid gate

[tepid gate]

@sand path yes

But the buttons on the corners of screen doesnt respond with single tap. I've to tap the button continuously

Like bag button

[blazing saddle]

But how can I become a veteran in Brother at Arms
@novel dock Refer to this:

[hearty tinsel]

You can read the ToS online, @hearty tinsel.
@blazing saddle
How do I check

[novel dock]

Thanks @blazing saddle.

[blazing saddle]

@hearty tinsel Here:

https://www.pubgmobile.com/terms.html

[hearty tinsel]

Okay ty

[round horizon]

I reported 5-8 people because cheating, why only 4 of them shows?

[sand path]

Others might not be cheating

[round horizon]

30 kd plus

And 30 lvl

[polar marsh]

@dense niche:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[west hill]

Help

[round horizon]

What's the problem?

[west hill]

I can not write to friends and public channel, your account is blocked, it will open 3 months later

[round horizon]

You can write something in game chat?

[bold siren]

Then wait for it to be unlocked.

[west hill]

No i cant

[round horizon]

Better to you

Chicken hobos,hackers,and toxic

[west hill]

I play very clean but I did not know why I did not use chat. How can I solve this problem

[sand path]

Something similar happened in one the previous major updates when plenty of people had their tier reset to bronze but still had access to account and game without any explanation.....later after a while pubgm confirmed they were cheaters and gave them the pan. I'm expecting something similar again

[blazing saddle]

New Fixes:

Dear Players, after updating to version 0.17.0, the below issues were found and have been resolved with a small 2 MB patch:

1. Fixed an error with FPS rates on the OnePlus 6, Vivo, and Nex 3.
2. Fixed connection errors that were occurring during matches.
3. Fixed a bug causing modified UZIs with a finish unable to equip a scope.
4. Fixed an error that blocks friend messages.
5. Fixed an error incorrectly displaying the modifiable Lumberjack UAZ finish.
6. Fixed some mistranslations.

Thank you for your support!
PUBG MOBILE Team.

[lost vigil]

Why i cant open classic crate

[sand path]

Update the game @lost vigil

[round horizon]

So what about report system?

[sand path]

You might not have updated to the latest version

[lost vigil]

Wtf 1.6 gb update

[sand path]

Yes lol

[eager storm]

help me

[blazing saddle]

Yes, @eager storm. How may we help you?

[eager storm]

my facebook acc disabled

my pubg acc now i cant open

@blazing saddle

[sand path]

Didn't have a backup account linked to it?

Twitter, Google etc

[eager storm]

not have twitter

just fb my pubg hard

[sand path]

Did you try reactivating the fb account ?? Via your mail...or was the fb hacked ?

[cosmic gazelle]

Whats this S Grade Crew?

[stark oriole]

@blazing saddle umm, I got a notif saying that I've played for 3 hours and to log in after 15 mins..

[sand path]

7 day temporary title for verifying crew @cosmic gazelle

[stark oriole]

I waited 2 hours, logged in, played a tdm and I got a notif saying I've played for 3 hours and to log back in after 2 hours.

@night cloak is this some bug after the new update?

[cosmic gazelle]

@sand path thanks

[sand path]

Set your age above 18 in settings @stark oriole

[stark oriole]

@sand path thanks. 👌

[sand path]

You can play whole day then .

[night cloak]

@stark oriole maybe.

[eager storm]

@sand path no hack disabled

[sand path]

Did you manually disable it?

[eager storm]

my pubg 😭😭😭😭

[blazing saddle]

@eager storm Is your account banned?

[polar marsh]

@eager storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@eager storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

Nope...he lost access to his Facebook...which was the only login option.

[blazing saddle]

@eager storm Contact Facebook support.

[eager storm]

@blazing saddle i send mail but facebook not help me

i am no hacker

[blazing saddle]

Once you recover your Facebook account you won't have any issues with logging in game

[eager storm]

no log in in pubg

[blazing saddle]

Yes, we understand the issue, but it is directly related to Facebook and not PUBG MOBILE. You can get help for this issue only from Facebook support.

[blazing saddle]

Kindly do not repeat the same queries.

[eager storm]

you not help me

@blazing saddle

[blazing saddle]

Yes, we cannot help you. Only Facebook support can, @eager storm.

[lavish hound]

Heyy need some help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lavish hound. Remember to read through #faq before asking questions in the support channels.

[lavish hound]

After update the game, the game is freezing every time...pls fix this issue otherwise we don't enjoy this game..🙂

[silk crow]

Any mod is here?

[storm flume]

Please refer to this channel's pinned messages for further information, @lavish hound:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[blazing saddle]

@silk crow Yes?

[silk crow]

Tomorrow the rp11 unlock or not? @blazing saddle

[storm flume]

Please refer to this channel's pinned messages for further information, @silk crow:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[lime juniper]

@lime juniper why my game is so lagging (Fps drop) after the new update??? I've a good device but still it's lagging
Try to adjust your graphics and/or disable the death replay feature meanwhile the developers work on optimizing it, @gaunt pollen.

[silk crow]

@blazing saddlethanks bro.

[novel dock]

How can I change my age if I put it wrong?

[sand path]

@novel dock

[novel dock]

Thanks.

I don’t have it???

[sand path]

Have you linked your email and phone number ?

[novel dock]

No.

[sand path]

Maybe that's what makes it appear

[novel dock]

How?

How can I do it?

[sand path]

Go to link

[novel dock]

Where?

[sand path]

Above 'other'

[novel dock]

I dont have

[night cloak]

Those whatever age thing available on certain client lol

Country or somethin

[novel dock]

Hm.

[sand path]

Maybe then

But for me if it's set to yes ....I dont get those played for notification at all

[storm flume]

Please refer to this channel's pinned messages for further information, @inner flare:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[lime juniper]

@lime juniper hey can i have wallpapers hd
We are not allowed to give out those, @calm wharf.

[night cloak]

Is there any option to disable new landing animation?

[sand path]

Spam the fire button @night cloak

[night cloak]

What?

[sand path]

The player wont role if you press the button

[merry sandal]

There is no such button, no.

[sand path]

Roll'

[night cloak]

I think there is no such button

Am I right @merry sandal?

[sand path]

What I'm telling you is a trick .....as soon as you land you can avoid the long rolling by the 'fire button' @night cloak

[night cloak]

Ohh

[sand path]

Instead of 2 seconds ....the flip would only be for as soon as you press it

So if you aren't in charge of the landing...keep hitting the place fire button would appear.....to completely skip it.

[eager storm]

@blazing saddle

[quiet mirage]

My game keeps crashing after the new update. I've repaired my client 4 times now

[blazing saddle]

@eager storm Yes?

[eager storm]

you can help me

@blazing saddle

[blazing saddle]

Regarding?

[eager storm]

my pubg

[blazing saddle]

What about it?

[eager storm]

i need open my acc pubg

by ID

with ID

[blazing saddle]

If you are refering to you previous query, the only method to get back your PUBG MOBILE account is to get back access to your login method; i.e. Facebook, which you can get help for by contacting Facebook support.

[eager storm]

facebook crazy

pubg mobail help me to loggin

[lime juniper]

Shouldn't this count for people who already logged in during last year's anniversary? @lime juniper
No, @raw herald. It is new this time.

[eager storm]

@lime juniper

[sand path]

Contact Tencent via email and show proof of your ownership to account with purchases invoice etc...and hope they help. @eager storm

And that's a MAYBE

[eager storm]

who ownership @sand path

[sand path]

Your ownership...

[eager storm]

who

[sand path]

You are solely responsible for Your Content and we recommend that you keep a back-up copy of it at all times. You must at all times ensure that: (i) you have the rights required to submit, transmit or display Your Content, and to grant us the rights as set out in this EULA; and (ii) Your Content (and our use of Your Content in accordance with this EULA) does not infringe or violate the rights of any person or otherwise contravene any applicable laws or regulations. @eager storm
You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and our services, and (ii) all use of our services under Your Account. You must promptly notify us if you know or suspect that Your Account or its password have been compromised. We will regard all use of Your Account as being by you, except where we have received and acknowledged your notification to us regarding Your Account and/or its password being compromised @eager storm

Stop asking ....contact Facebook

[eager storm]

😭😭😭😭

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[civic parrot]

Fix this redemption store glitch

Please

[blazing saddle]

@civic parrot It will be available soon.

[civic parrot]

Ok thank you. But fix it before next royal pass

[woven cradle]

How to fix error runtime Error 0xe in gameloop

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @woven cradle.

[blazing saddle]

@woven cradle Kindly ask in #emulator-support channel once you get the Emulator role.

[lime juniper]

@lime juniper Still no multiple sensitivity slots?
Feel free to suggest that in #old, @raw herald.

[woven cradle]

@blazing saddle ok 😘

[raw herald]

I've done that for like 3 seasons @lime juniper

[lime juniper]

I do not think we have had that channel for three seasons.

[sand path]

Quick sensi, like quick scope?...sounds good

[subtle stump]

Fix the goddamn Mk14

We can’t hear it

For real how many times does it have to be reported

[blazing saddle]

@subtle stump Feel free to report it in-game or in #old channel.

[tardy yacht]

||@lime juniper||
Hello there!
Lately I'm been facing a lot of mutes. Is this normal? I'm never toxic in the chat, but I'm still getting muted. My Friend faced it earlier too, and he was getting muted every single day for around a month. I do not want this to happen to me. I'm talking a lot through the chat, and I almost never use mic. It is really frustrating. Anyone with help?

Greets, Cloud

[sweet ether]

Hey

[lime juniper]

You should contact the customer service about that, @tardy yacht.

[sweet ether]

What is the brothers in arms?!

I dont understand it and how it works

[tardy yacht]

||@lime juniper ||

Oh okay. And where to find that?

[cursive forge]

Hello, since January i've been contacting pubg mobile support through both email and ingame support, concerning my problem, i've provided every informations they needed and was told i was going to get an update asap.
Almost 3 months passed and I haven't got any response or update .

[fathom bolt]

hello
i buy an pubgM account becouse a glacier m416 lvl 1
and i am buy about 300$ UC there
and my account was connected with FaceBook and Google
he only give me the facebook and i dont know that was connected with Google
then he come to my account and playing there and my KD is downing please i need to unlink my account with Google
TNX

[storm flume]

You can contact the customer service via the game settings, @tardy yacht. Refer to subpoint 5.3 in #faq for further instructions.

[raw herald]

I've done it in here multiple times but I will do as you suggested and post that in #old @lime juniper, thank you.

[sand path]

Its against ToS to buy or sell accounts...its your fault. @fathom bolt

[surreal portal]

Hello. New update game is so choppy and laggy.

Some timew aim assist doesn't work properly i think.

[tardy yacht]

@lime juniper Yup I did, but there is nothing about muting. So what to do now?

[lime juniper]

Try to send them a message in-game, or an e-mail to [e-mail].

[tardy yacht]

@lime juniper okay. How can I send a message in game?

[sand path]

Customer service

[tardy yacht]

Alright

@lime juniper Hi there! I contacted the customer service. Will I know get messaged by my mail, or by pubg?

[lime juniper]

You will receive a push-notification when they reply.

[sly salmon]

Can pubg release any Pakistan server?

[tardy yacht]

@lime juniper alright! So i can just leave the chat?

[lime juniper]

Yes.

[novel dock]

@sly salmon, I don't think so since they only release continents.

[sand path]

Antarctica- am I a joke to you?

[novel dock]

Here they are:
Asia
Europe
KRJP
North America
South America
Middle East

who lives in Antarctica?

[sand path]

KR JP ? pretty sure they are countries

[novel dock]

most of them are continents.

[sly salmon]

In Pakistan asia ping 300

[novel dock]

._.

[sly salmon]

lol feck pubg

[sand path]

Pakistan base server is middle east if I'm correct ?

[sly salmon]

@sand path180 ping

[sand path]

That's the lowest right?

[sly salmon]

Yea

[sand path]

@spring void can help you with this I think

[novel dock]

@sweet ether
Brother in Arms means you can either train rookies or let veterans train you to become better or to teach someone to become better.

[spring void]

What seems to be the issue? @sand path

[storm flint]

انيج خواتكم وخوات العبة مالتكم يا خوات الكحبة

مو نجتوا خواتنة

السيزن الجاي اذا ما تنطوني 200 نقطة اكبر حتى ب الله مالتكم

[iron basin]

@spring void whats fixed in the 2.16 MB patch?.

[keen trout]

Can someone please explain to me what this is all about?
I just recently changed my nickname, to use a clantag. and This happened when I joined a match in North America.

[misty wren]

Please solve the update problems and solve the problems of the iPad 6 and 7 due to the drop in FPS with a very high temperature in the devices

[sweet ether]

@novel dockok thank youu muchh

[desert dagger]

@lime juniper i cant hear the new voice commands and i cant hear the new vehicle music

[spice rampart]

Can anyone help me

What’s wrong with the game

See this video

[iron basin]

Can anyone help me
@spice rampart ok

[spice rampart]

@iron basin are you admin ?

[iron basin]

@iron basin are you admin ?
@spice rampart no but i can help

[spice rampart]

🤨 I upload video not showing here why 🤔

[spring void]

Links are not allowed here, if you used that @spice rampart

[spice rampart]

Pro i also upload on media please check

Btw I’m not send any kind of link

I upload video on chat

@spring void

[spring void]

That would be an unstable internet

[spice rampart]

What do you means unstable internet

[iron basin]

@spring void whats fixed in the 2.16 MB patch?.
@iron basin ??

[spice rampart]

🤨 8 mb download and 2.3 upload speed rn

[spring void]

@iron basin check #news

[haughty cypress]

2.3 kbps? @spice rampart

[spring void]

@spice rampart speed and stability are different, you can try at a different time if it is fine.

[spice rampart]

@haughty cypress nice joke 🙂

[iron basin]

@spring void the freezing issue and graphics resetting was the big issue,they didn't fixed that

[brittle jackal]

After The update is keep giving this massage .. and i have to login again 👀💔

[spring void]

You can post feedback in #old community team will go through them and forward it. Alternatively you can contact ingame support for it @iron basin

[brittle jackal]

How can i fix this

[feral badge]

Google play service is not working

Why?

[lilac scroll]

Please bring all the zombie mode back to game so that we all can complete the zombie mode acchievement missons

[blazing saddle]

@night cloak Refer to this:

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

@lilac scroll Kindly send suggestions to #old channel.

[calm zinc]

can i talk with supp

[frozen schooner]

can anyone tell will the RP last today 7 all day??

[night cloak]

Is this some bug?

[untold plume]

[lilac scroll]

Sent

[lime juniper]

Please report it in #old, @desert dagger.

[river spade]

Anyone else having problems with lag after the update? If so what can I do to stop it. My device : samsung a30. Never had problems with lag until the update.

[lapis flax]

I'm seeing a green bar around the game what is it

[calm zinc]

i have problem on my account

supp here ?

[quiet mirage]

I just played an arcade mode. And it was shotguns only on Miramar. However there were no weapons

And my game keeps freezing then crashing

[chrome olive]

It is coming server login error:214

[night cloak]

Same issue

[small drum]

As always new update new stupid stuff
There are a lot more connections issues in the new update I'm facing a lot of them ffs
Just for one time let us experience a update that doesn't have big problems

[calm zinc]

I need to talk with support

[polar marsh]

@calm zinc:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chrome olive]

Every 30 mins u have been muted is comibg

Coming....

Wth pubg new update new bugs

1.2 gb update was not worth it

[polar marsh]

@unreal tendon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unreal tendon]

U breaked the rules

That's what I see in the pic

[night cloak]

Hi Pubg Mobile someone hacked my Twitter account and now this message appears to me knowing that I have submitted an application to cancel my connection with Twitter
ID account :5232725849

[polar marsh]

@unreal tendon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unreal tendon]

@night cloak talk with staff then

[bold siren]

Making a new account is the way to go then.

[unreal tendon]

Alright

[night cloak]

@unreal tendon Can you help me and give me the name of someone I am talking to about this thing

[unreal tendon]

Error busy

[night cloak]

@bold siren I paid on my account 1300$

[unreal tendon]

Try to talk with any mod or make a new account as sober said

[bold siren]

That’s why you shouldn’t share your account’s information with anyone.

Also, we don’t deal with banned accounts here.

[polar marsh]

@cyan citrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@bold siren Where can I get help?

[cyan citrus]

@bold siren Where can I get help?
@night cloak FIle claim is the only option

sadly

[night cloak]

@cyan citrusNobody responds to the answering machine

[cyan citrus]

it does not help in many cases but its the only option you have, community team here will also tell you the same

the guy used your account must have used some tools to suspend your account intentionally

[unreal tendon]

@night cloak it was your mistake why u shared your Information account

[quartz shore]

this instagram account. said that there is turnuva stole my twitter account

[unreal tendon]

@quartz shore bro

#613267301243944960

[quartz shore]

@unreal tendon evet

[unreal tendon]

?

[keen furnace]

We have terminated your connection because of a data error with your client. Please check your network connection and try again.
can anyone help me with this

it keeps popup every time i play a classic match

[unreal tendon]

@keen furnace restart router

[keen furnace]

thats it ?

[unreal tendon]

Try

It would work

[polar marsh]

@narrow aspen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hello,
The game is being so confused
*Messages can't be sent
*Entering a match
(When we are a Full team, the leader press start but i stay in Lobby and in dont show me that i entered a match until i restart the game!
I re download the game also the problem

Btw: my Ping is 20 - 30
Living in Germany so the internet is very strong

[agile wigeon]

how to connect an account on a global version with the korea version?

[surreal basalt]

you cant

[tawny knoll]

What is a Grade S Crew tittle and how to get it ?

[night cloak]

Please fix team mate mic glitch issue this problem is faced by many players i can't hear the voice of team mate but there mic works

[solemn magnet]

Whats a shoutout in the arena and how do u get it?

[misty wren]

Unfortunately, the company focused on powerful hardware and did not focus on medium and weak devices, which created many problems with the game in this update, especially on the erangel map. I hope the company will pay attention to its players and listen to their problems. If things continue to evolve, they will lose their fans soon as well. The second issue, even when will the cheaters be banned from the game. The situation of viewers in the game is the cause of a major problem due to the exploitation of the intruder. this feature. I hope the company can cancel this feature because it does not work at all. It only helps pirates discover the whereabouts of the players. Shi because he has no strong protection system that is able to detect piracy quickly

[haughty cypress]

@misty wren

1. they really arent losing much fans actually. Not many people are leaving this game just because of one update
2. Cheaters do get banned, just very slowly. Truth is, cheaters can never be 100% permanently removed
3. im quite sure there is delay in the spectating function so its still quite fair

[polar marsh]

@icy spindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

hahahah

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

When does the rank season ends?

[abstract nexus]

#bugs
When I go to kill enemy with a gun i tap on fire button, move joystick and move screen to aim but sometimes suddenly fire button not working and sometimes the player stop in a place for 1 second and sometines screen move anywhere where I don't want it

[gray gulch]

@night cloak today

[night cloak]

The rp one doesn’t usually end the same as the rank one @gray gulch

[abstract nexus]

Please pubg in 17.5 update please make a feature that joystick will move means where we touch on movement side there joystick is there

[normal terrace]

These are normal or hacker stats؟؟

[pine sandal]

someone hacked my account, and cheated. Help me tencent!! I player season2-season11

I have never cheated in games. I have done many things in this game

[dusky yarrow]

@normal terrace they professional my friend's stas also like that

[pine sandal]

My up RoyalPass Season 11. Not finish RP100😩

[dusky yarrow]

Lol

[tranquil iris]

Good

[pine sandal]

@polar marsh help give me , my account . I have never cheated in games. I have done many things in this game

[willow silo]

hello

[pine sandal]

I have sent an email: [e-mail], but there has not been a good response for my account

[polar marsh]

@willow silo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fervent trail]

@willow silo You can ask them here for help, please bear in mind dm'ing random people won't resolve your problem in anything.

I cannot help you with anything according to your problems in pubgm

[polar marsh]

@normal terrace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dusk sierra]

When will the new royal pass come

[sick shale]

@dusk sierra check pinned messages

[dusk sierra]

Thx

[polar marsh]

@misty wren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[digital lagoon]

Why don't I have death cam

@light trout

Can you please help

[light trout]

@digital lagoon You need to play the game on Balance or higher graphics settings for the death cam.

[stiff ginkgo]

-_-?

[mild kite]

Can I unlink my account from Facebook i have full access to my Facebook?

[digital lagoon]

@light trouti play it on smooth high

[night cloak]

Pls fix bugs

[wintry raft]

how about crash and freeze any update should fix that its happen for many times while in a match playing normally

[low cedar]

@everyone I need help

[peak tree]

just bought s20 plus. screen to body ratio is too high. I am claw player. while doing movement with thumb my palm touches the screen at left bottom edge as well hence ruining my movement and aiming. any suggestions?

😩 😩

[wintry raft]

and i need option at TDM to allow me display auto pick up because its annoying while i running with m24 and loot when enemy rush me

and we need spectate at TDM at rooms

[polar marsh]

@low cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pine sandal]

Me and my fren send email.. @polar marsh

[coral maple]

Got ban for no reason

I was in a custom room as soon as I approached an opponent and started shooting I got banned for no reason am I the only one going through this?

[storm flume]

Please refer to this channel's pinned messages for further information, @coral maple:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[ivory raven]

What is this?

[autumn ivy]

@coral maple the same thing happend to my brother he got banned and when he relogged from mobile he was unbanned

[storm willow]

@mild kite Account cannot be unlinked.

@pine sandal please wait until they respond, there is nothing we could do here.

[storm flume]

Please refer to this channel's pinned messages for further information, @ancient kestrel:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[storm willow]

@wintry raft post feedbacks in #old

[night cloak]

Can someone tell me how big this update is cause its not telling me

[pine sandal]

@storm willow thanks brother. but I am very disappointed, I haven't been able to play for a month. my account was hacked by someone and caused my account to be blocked. when I open to play

[storm willow]

@night cloak

[night cloak]

I have 1 gb cleared and its not updating?

[storm willow]

@pine sandal we can’t help on this issue unfortunately. Only CS will handle those issue

[peak tree]

just bought s20 plus. screen to body ratio is too high as compared to my previous s9. I am claw player. while doing movement with thumb my palm touches the screen at left bottom edge as well hence ruining my movement and aiming. any suggestions?

[storm willow]

@peak tree try asking in #pubg-mobile

[peak tree]

I came here from there.. lol

[storm willow]

I don’t think that’s an issue with the game. So this is not the right channel

@peak tree

[peak tree]

ok

[storm willow]

@night cloak clear some more space an try updating

[night cloak]

@storm willow I have this much cleared and still shows no storage to update ._.

[storm willow]

you need to get more space until your update runs. There is no other solution.

[pine sandal]

@storm willow okay brother, everything that is recommended by @polar marsh to send email is already done by me, I'm trying to be able to restore my account. i play from s2-s11 there's no way i cheated !!!

Thanks

[lusty blaze]

There is achievement called "threat from above" and ive completel "land in coliseum of monte nuevo (miramar)" about 5 times but it is still not registering it

[pure burrow]

What is return mission how could i complete it

[earnest skiff]

y’all doing things that no one asks for

where tf are the attachments?

[fervent belfry]

Merhabalar burda yeniyim

Hile bildirimini burayami yapıyoruz.

[coral maple]

Can one get muted for texting my friend said he got muted for 10 years on pubg mobile?

[heady maple]

@fervent belfry English

[timid pagoda]

My pubg id was banned incorrectly and I've never violated any rule or agreement of pubg mobile. Kindly unban my pubg account since I've been a user of pubg mobile since season 2. My pubg id is- 573181041

[marsh silo]

Am I the only person that the game doesn't let me put smooth graphics?

[ancient kestrel]

So this time season and royal pass will start at same time?

[fossil mirage]

Anyone know exactly how I get artic mode ples

[misty wren]

@haughty cypress

Originally, many people have left the game due to cheaters before, and currently the company is also weak and its system is very unsuccessful. Most games use IP blocking that pubg does not use for mobile phones and the reason does not want to eliminate hacker completely

[haughty cypress]

ip blocking can easily be bypassed tho

on a side note, even if many people leave the game, its still successful enough to not care

on a third note, tencent is "weak"? yeah, just no.

[cosmic gazelle]

If I click on "Change the server" in Brother in Arms,Nothing happens but then it blocks the "Change the Server" in Normal Classic and Arcade match, I mean, after clicking it in Brother in Arm, I'm not able to change the server for Normal matches.
Solution: I've to restart the game.

[fossil mirage]

How do I get artic mode pls Thankyou

[sick shale]

@fossil mirage it's not available yet

[night cloak]

Please use #pubg-mobile to continue this discussion.

[lapis flax]

K

[night cloak]

@cosmic gazelle Can you report this issue in #old?

[cosmic gazelle]

@night cloakI did it, why cant I reedem anything in Bonus Challenge, there's no option

[lapis flax]

How does brother in arms work I haven't seen even one recommendation

[night cloak]

@cosmic gazelle Bonus challenge is not available yet. Is it?

[atomic coral]

neither have I

[high hazel]

Anyone with a OnePlus 6 still facing crash issues? The game crashes every 5 mins or so. Tried repairing and reinstalling too.

[cosmic gazelle]

@night cloak it is available to me, only reedem section is not available

[lapis flax]

@high hazel if rooted dm me

[night cloak]

Bonus challenge is gonna be available after new season starts!! I hope so

@lapis flax You need to tap on the search. It will manage to find someone for you over a short period of time.

[lapis flax]

It dosent searched anyone even after long time

[atomic coral]

@night cloak mine is looking for 3 days now

[night cloak]

@high hazel I think the game stated yesterday that the bug was fixed. Did you try today?

[cosmic gazelle]

Tree @night cloak okk

[atomic coral]

oneplus 6 plus hasn't crashes yet, just started playing

[night cloak]

@atomic coral I found 2 in about 3 hours. Make sure not to cancel the search. It will just keep searching.

[atomic coral]

@night cloak does it help to have a higher rank?

[night cloak]

I'm not sure about that. I'm around diamond. Medium rank.

[cosmic gazelle]

Why Haptic feedback is not yet available in Pubg mobile

[atomic coral]

I am gold... (just came back this season)

[night cloak]

Maybe it is looking for a higher ranked player.

[lapis flax]

@night cloak what's the process for adding something in #faq?

[night cloak]

@lapis flax Frequently* asked questions.

[cosmic gazelle]

@atomic coral you get more rewards in higher ranks

[lapis flax]

Many people have the same problem of game crashing after 2 mins for magisk

[night cloak]

@cosmic gazelle Can you show a screenshot of your bonus challenge page?

[atomic coral]

also another issue: my downloads still say that I have a reward, while I claimed both

[lapis flax]

Would be helpful to everyone if a faq was added to hide it so that it dosent crash

[night cloak]

It's a bug and shouldn't be added to the FAQ. It will be fixed in coming days. FAQ section is for questions and answers being asked for a long period of time.

@atomic coral Can you report that in #old? With a screenshot.

[cosmic gazelle]

@night cloak only the normal Bonus challenge is available but even in it, the redeem section is not available and along with that, I cant redeem the Daily 1 bonus coin, it says, system is busy

[night cloak]

@cosmic gazelle Not sure about this part of bonus challenge. Can you share a screenshot of the bonus challenge section where you get to play solo/duo/squad and Team Deathmatch?

[cosmic gazelle]

Its not available to me

[night cloak]

That is it, then.

[atomic coral]

@atomic coral Can you report that in #old? With a screenshot.
@night cloak I think it is something I am missing, as I also had it before the update

[night cloak]

It will be available soon. It's being reworked at the moment. Maybe they are gonna add new items to shop and changes to its interface.

@atomic coral So, it was fixed?

[atomic coral]

nop, cuz I am missing something

[cosmic gazelle]

@night cloak btw is there any update on The Flag change issue, where your Rank in Region is blocked when you change the flag. It shows Not Ranked and 0 in everything such as Duo wins,Close encounter kills etc in Friend Section.
My friends cant see my name in their friend's section in Region Duo wins etc.
I changed my flag in season 5 and then I changed it back to my OG Flag in that season only but since then I don't get ranked

[night cloak]

@atomic coral Ow.

[flat meteor]

Wtf pubg

[night cloak]

@cosmic gazelle Less likely there will be any update. The people misused the feature after it was reported got themselves unranked.

@flat meteor You clearly can read. Don't you?

[cosmic gazelle]

@night cloak but its its nowhere written that you cant change your flag right, if I knew this, I wouldn't have done this

[night cloak]

@cosmic gazelle Exploiting in-game feature is a violation to the Terms of Service. It doesn't need to explicitly written somewhere.

[flat meteor]

@night cloak I can but i dont even use mic. Why tf this is happening to me

Its been four times since update

[lapis flax]

@night cloak Its a common muting bug many people reported

[cosmic gazelle]

@night cloak how its exploiting?I bought the flag card to change my flag.
Flag card is there for a reason isn't.
Anyways,what now?it wont be solved?

[night cloak]

@flat meteor Since you mentioned mic. How do you know the mute is for voice chat?

Emulator has so many bugs
1.Lagging lot
2.game crash in every match
3.unstable internet connection

@lapis flax It is not a bug.

gaming freez

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

[lapis flax]

Where is option to change to rookie?

[flat meteor]

@night cloak why else they would MUTE me

[lapis flax]

Some other mod said it is

I can't get recommendation even after searching so I wanna try rookie

[night cloak]

@cosmic gazelle Exploiting is not limited to something which isn't there - but something you shouldn't misuse. You cannot have your rank unlocked on this account.

@flat meteor Contact customers support for that. There are several reasons.

@lapis flax Tap on start searching and don't cancel it.

[lapis flax]

No I mean how to change and become rookie instead

[night cloak]

You cannot become a rookie with such a higher tier.

[lapis flax]

I'm just diamond 4

[night cloak]

Your highest was crown 2. I don't see any rookie making it to crown.

[flat meteor]

Im a rookie and a conqueror

[lapis flax]

Current tier is d4

[night cloak]

Rookie isn't about how many kills you get but if you understand how the game works.

[lilac sparrow]

I have a question for you. Will there be access on March 12 to exchange bp for uc? Thanks!

[night cloak]

@lilac sparrow No. It is a myth.

Season 12 starts tomorrow?

It starts the day after tomorrow.

[lilac sparrow]

@night cloak
Thank you for debunking this myth.

[night cloak]

ok ty

You are welcome!

[jagged moat]

tell me hacker or not date 2020 03 07

[night cloak]

@jagged moat ??

[weary forum]

hey , how can i fix the tdm problem that shous the player half of his back and near to the screen edge??

[sick shale]

@night cloak check pinned messages

@weary forum It's a bug, you can report it in #old

[weary forum]

ok

[jagged moat]

tell me hacker or not date 2020 03 07

im the 21 kills

[sand path]

Report hackers ingame @jagged moat

[jagged moat]

i report but no action

[sand path]

Hello, <476037852107374604>!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc
@storm flume

Or that link @jagged moat

[jagged moat]

ok

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[wispy solstice]

I have done verified purchase and I even have the proof of that purchase which I made than also pubg mobile has taken all the UC from my account so please help me with this issue

[storm willow]

Contact ingame customer support

@wispy solstice

[compact locust]

Need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @compact locust. Remember to read through #faq before asking questions in the support channels.

[wispy solstice]

@storm willow already contacted but still reply not received by them

[compact locust]

My age is about 18 but by mestake it have been bell 18 know I can not play pubg I can play pub for only 2 hours

[lean crescent]

@void night Repair your game and the downloading issue would be fixed🙂

[storm willow]

@wispy solstice wait for them to respond. That’s the only option

[compact locust]

Need help

[storm willow]

@compact locust settings/ Game management and toggle yes

[wispy solstice]

@storm willow is their any email address where I can contact and can send my purchase screenshot

[compact locust]

It has given time on April I can change it on that month

Help me

[ivory raven]

@compact locust you have to wait for April then

[compact locust]

No I can't

[ivory raven]

@compact locust There's no other way

[storm willow]

[e-mail] @wispy solstice

[polar marsh]

@proven scaffold:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

What the possible reason for 10 min termination?

I got it just now when I killed enemy 150m away using quickscope

🤔

[ocean topaz]

Hello I want extereme rate in my Samsung s8 plus. Please allow me to have extreme frame rate on my Samsung s8 plus

[lapis flax]

Yes

[night cloak]

@ocean topaz Galaxy S8 doesn't have the hardware to run the game at 60 frame rate without damaging the battery.

[ocean topaz]

@night cloak OK thank you bro

[night cloak]

Anyone getting indo lobby constantly?

[round horizon]

How long does the system check reports?

[night cloak]

I cant see the death replay button ingame why?

@night cloak Set your graphics to balanced or higher and restart your game.

Ok

@round horizon It check reports all day, everyday.

@night cloak Switching to mobile data usually fixes these issues.

I restarted it and with balanced graphics and it still doesn’t show

@night cloak Did you enable it?

No

I did I meant

Enable it from basic settings.

I can’t see it

Can I see a screenshot of your graphics settings and another screenshot of your basic settings?

Here

@night cloak Did you restart the game?

I did

Can you restart your iPad and let me know if the option is still not there?

Ok

[hexed storm]

Hello

[night cloak]

@hexed storm Aloha! How can I help you?

It’s still not there

[polar marsh]

@hexed storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak May I know which iPad you are using?

iPad Air 2

[warped hazel]

Is this even working?!!! It takes forever in searching & nothing happens!! They say there's a button to switch to rookie & there's no button

[lapis flax]

Cuz everybody is a veteran mostly

And no rookies so who's gonna accept xD

[night cloak]

@night cloak I'll report it. Meanwhile, can you switch between different graphics and frame rate and see if you get the death replay option? You are the only one reported this issue so far on balanced settings.

@night cloak i tried but then also from last 2 months i am getting indo lobby constantly

Ok

[warped hazel]

@lapis flax make sense yee

[night cloak]

@night cloak Are you using mobile data from last 2 months?

Naah wifi

Use mobile data and see if you are getting into indo lobbies, or not.

@night cloak now I’ve tried every graphics and nothing is working out

@night cloak Noted.

Yes i dont get indo lobby in mobile data but when i switch to my wifi i get indo lobby even i asked my wifi operator he said the problem is not from there side

If you wish to use WiFi, you will need to ask your ISP to reset your IP address. Your current IP address was listed with Indonesians.

Okkk

[polar marsh]

@paper nexus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pine grove]

السلام عليكم

Hello, I bought a Buggy account for a large amount a week ago and I have proof of that, but I was surprised after the fifth day the account was attended, knowing that my game is clean and I have what is proven.

[stuck harbor]

Rukky is not sending us request to play with us

[polar marsh]

@pine grove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stuck harbor]

How can we gat that then

[normal fulcrum]

@stuck harbor What?

[stuck harbor]

Brother s in arm

[balmy nexus]

Hello i have problems with server when starting game even when playing it it says server donnt respond and réquest timed out and my internet is stable and perfect so what to do?

[normal fulcrum]

@balmy nexus Try client repair

@stuck harbor You have to wait until someone send you a request

[polar marsh]

@hollow iron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[outer spoke]

Why after updating the app dosen't install

[polar marsh]

@tribal bridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[timid tangle]

hello ,

Pubg still stuck in bleu screen , and freeze in the game or they was fix the issue ?

[night cloak]

The game is not fixed yet

[polar marsh]

@warped locust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lone plaza]

Problem: Death Replay option is not appear on several phones

Solution: Set Graphic option to the Balance, restart PUBGM and it will be appear, but for me my phone can't handle Balance Graphics, i hope you fixed this on Smooth Graphics

[final summit]

@somber solstice pubg mobile custom rooms, during the game, match server timeout is coming. and this is happening almost every day. is there a solution for this?

[desert dagger]

I cant hear the new voices and the new car music,ultra audio

[night cloak]

I don't have enough stuff like that

What phone do you use?

@desert dagger?

[formal ivy]

Hi

[night cloak]

I just have BusyBox and Lucky Patcher @desert dagger

[desert dagger]

@night cloak maybe busybox cos i still have lucky patcher and it aint crashing

@night cloak i cant hear new tact marker voices and the new vehicle musc,what do i do

[desert cave]

5666039597 HACK

[modest scroll]

anyone can help me with ping issues

[night cloak]

When will season will end ?

[storm flume]

Hello, @desert cave!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[normal fulcrum]

@night cloak RP season or ranking season?

[night cloak]

Both sir

[normal fulcrum]

@night cloak How many times do i have to tell you not to discuss things regarding jailbreak and/or rooting

[night cloak]

@normal fulcrum

@normal fulcrum tell me

[normal fulcrum]

Wait a min

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[modest scroll]

within last 7 days my ping got up 65 to 300 ms. but my internet connnection is stable.my ping is good in other games but in pubg mobile it become to high.any solution.😥 @polar marsh

[night cloak]

Oh

@normal fulcrumfirst. Really. I didn't know this

Sorry if that's a problem

[deft flame]

Hello My name is (أنصاري£) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (5113441686)

[polar marsh]

@deft flame:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@modest scroll Have you tried client repair?

[night cloak]

I have major issue in-game. That guy was helping me out

[normal fulcrum]

You can take all such rooting issues to dm or general chat @night cloak

[modest scroll]

@normal fulcrum i didn't know what is client repair.

[night cloak]

@normal fulcrum imagine i have reached diamond tier.Now i want to collect seasonal mission rewards so there is written also complete 5 matches in diamond tier so if i play any other match like evo or arcade there point will not be added ?

[normal fulcrum]

Log out and you will see the option on right top @modest scroll

[night cloak]

Or if i have to play only classic match ?

[normal fulcrum]

@night cloak Classic only regardless of squad/duo/solo

[night cloak]

@normal fulcrum ohh tq 🧐

❤️ ❤️

[modest scroll]

@normal fulcrum then what to do on client repair?

[night cloak]

Bro, its not an issue of rooting.
The game is crashing all the time.
That's the issue @normal fulcrum
You can check yesterday's chat for confirmation

[normal fulcrum]

@night cloak Correction. You have to play 5 matches in that particular node where you have reached diamond one. So if you have reached diamond in solo tpp, you have to play 5 matches in solo tpp

[night cloak]

@normal fulcrum ohh 🧐

[lapis flax]

@night cloak you have magisk?

If yes then dm me

[modest scroll]

@normal fulcrum Client repair did not worked

[normal fulcrum]

@modest scroll Where are you from?

[modest scroll]

@normal fulcrum i am from bangladesh.

[orchid nimbus]

Help!

The New Update has bring me lots of network isseus and lag...

[normal fulcrum]

@orchid nimbus Check your internet connection and make sure you're connected to a stable connection

@modest scroll Have you checked if your friends are facing the same issue?

[modest scroll]

@normal fulcrum they did not have that issues.

[orchid nimbus]

@normal fulcrum

Yes I Am...this never happened with me before.....yea one of my friend had same issue...we both disconnect at the same time.

[normal fulcrum]

@modest scroll Have you tried changing your connection?

[vagrant onyx]

@modest scroll Bangladesh and Pakistan have high ping issue

[modest scroll]

@vagrant onyx no

[desert dagger]

@normal fulcrum i cant hear the tact map marker voices when i switch to ultra audio @vagrant onyx

[vagrant onyx]

@modest scroll yes
since when you facing this ?

[modest scroll]

@vagrant onyx last 7 days

[vagrant onyx]

@modest scroll

https://discordapp.com/channels/393088095840370689/481200416349224980/685812433033363461

[hot belfry]

Bu hatayı alıyorum nedeni nedir ?

[storm flume]

Please do not use any other language aside from English in this channel, @hot belfry. Refer to #613267301243944960 for language channels.

[orchid nimbus]

@normal fulcrum

Anything for me?

[hot belfry]

What is your problem ? İt says you're silenced because you break the rules.

[vagrant onyx]

@hot belfry did you use any offensive words while chat with someone

[modest scroll]

@vagrant onyx no other players in our country have good ping

[vagrant onyx]

@modest scroll could this happen in some places

[modest scroll]

i did not get this type of issues before @vagrant onyx

[vagrant onyx]

@modest scroll try this

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

[modest scroll]

@vagrant onyx yes, I think so.

[vagrant onyx]

@modest scroll okey

[modest scroll]

@vagrant onyx My provider said there is no internet issues.They did not change any thing in last 1 months

[solemn escarp]

My account in PUBG game was hacked
  ID: 5150241243
  Note that I spent on the account: 8806.121 Saudi riyals
  We are the first purchase on July 30, 2019
  Expected: 89.99 SAR
  The last purchase was on January 3, 2020
  Expected: 36.99
  Note the hacker came from Facebook

[vagrant onyx]

@solemn escarp

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

[modest scroll]

@vagrant onyx see my my ping is good. but in game it become bad.

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @solemn escarp. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

@modest scroll yes dude

[modest scroll]

@vagrant onyx 😥

@polar marsh can fix this issue?

@vagrant onyx can you give me the official email address of PUBG Mobile.

[vagrant onyx]

[e-mail]

@modest scroll they might refer you to use in game support

[modest scroll]

@vagrant onyx in game support did not have this solution

@vagrant onyx Thank You 😥 It did not fixed.

[polar marsh]

@loud reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[toxic apex]

hel0

[glossy sable]

CS*

[undone stump]

oneplus 6T user did you feel improvement i didn't know but i have faced frame drop for like 1 second in some combat 1v1 also feels frame drop

[turbid moth]

Frame drop please work

[tired fractal]

When will the next crew challenge start?

It’s been 4 months :/

[lean crescent]

🤷‍♂️ Nothing changed after the patch except things like the Uzi one

And please take back the new rolling action while landing😔

[tired fractal]

Yep, the new rolling feature is bad for hotdrops.

[elder pecan]

@lean crescent use fire button while u land to stop from rolling

[lean crescent]

😳 Will that not make me roll? @elder pecan

[elder pecan]

Exactly

[lean crescent]

🙈 Thanks

[night cloak]

can anyone explain how much fps is extreme, high, medium and low ty!

[elder pecan]

@night cloak 60fps is extreme

40 high

[tired fractal]

extreme = 60
ultra = 40
high = 30
medium= 20
low = 20

i think

[autumn ivy]

You forgot ultra

[elder pecan]

Actually ultra

[autumn ivy]

XD

[tired fractal]

oh xD

[autumn ivy]

Ultra is 50?

[elder pecan]

High is 30, ultra is 40

[autumn ivy]

Medium is 25? @elder pecan

[elder pecan]

If you have anything below you need to change device and not worry about anything else

[quiet mirage]

Please fix the crashing issue. It is impossible to play anything as my game just freezes and a loud monotone noise is played.

[night cloak]

What's this? Did someone report me?

@night cloak Yes, you've been reported and found violation.

@quiet mirage It should be fixed in coming days.

[naive mist]

guys hello i emulator player but my game is low fps but system requitmens is:

[night cloak]

@night cloak for no reason wow.😑

[sacred rain]

Can I get a refund for UC I already spent?

[night cloak]

@night cloak There's no mute for "no reason." You maybe don't know the reason or can't remember. But saying no reason is not acceptable.

@sacred rain Spent, no. You maybe can request a refund if you didn't spend.

[sacred rain]

Damn rip

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @naive mist.

[night cloak]

I mentioned no reason cause my teammate and I were playing classic squad with randoms and after the match we bot started getting this weird message.

And idk the reason behind all this but it still doesn't make any sense.

For example, if you get arrested by cops while you were cooking, doesn't necessarily mean you got arrested for cooking. It's pretty much the same with your mute. Just because you were playing normally when you got the mute message doesn't necessarily mean you got muted for no reason.

Just say - you don't know the reason.

@night cloak Extreme = 60 fps, Ultra = 40 fps, High = 30 fps, medium = 20 fps, low = 15 fps.

[viral marsh]

When will my Ultra sound option available on my device?

[night cloak]

@viral marsh Hard to say.

[viral marsh]

Ok

[night cloak]

@surreal basalt Imagine bypassing profanity filters.

[surreal basalt]

imagine adding more skins instead of fixing the game, or even trying

"hey let add some new pink backpacks"

while u cant even jump off the plane without crashing

[night cloak]

Imagine confusing cosmetic team for bug fix team.

[surreal basalt]

imagine adding stupid addons while the game it self is not playable

[night cloak]

Imagine thinking addons causing bugs in-game.

[surreal basalt]

Why in the hell adding them while the game itself is freaking broken

[subtle gazelle]

My OnePlus 7 is freezing and lagging so much after the update and it's so annoying

[surreal basalt]

i dunno if in your side of the world can understand that

@subtle gazelle dont worry they're adding rainbow backpack tomorrow to fix that

[night cloak]

Imagine sharing feedback in #questions channel (No developers), instead of #old channel (Developers).

[subtle gazelle]

@surreal basalt Oh yes Rainbow backpack so excited 🤮

[vagrant onyx]

@subtle gazelle where you find it

[surreal basalt]

"game of the year"

[frank canopy]

The game freezes for reason any help?

[vagrant onyx]

@subtle gazelle @frank canopy

https://discordapp.com/channels/393088095840370689/481200416349224980/684902987155505156

[subtle gazelle]

Is there any update tommorow ?? May be that will fix

Can anybody reply

[surreal basalt]

they cant

[storm willow]

A patch was released a day ago, we can’t give any ETA on future updates/ patches.

@surreal basalt if you do not have any queries move to general chat

[subtle gazelle]

Breaker#3280 what about season 13 RP update??

[night cloak]

@subtle gazelle Read pinned message

[high hazel]

Earlier, the guns in Arena Mode when equipped would have all attachments. I don't see that happening now. Is this intentional?

[plain bone]

What happen with update

[night cloak]

@high hazel Can you report in #old?

[plain bone]

Frame dropping while fighting

[high hazel]

Sure.

[night cloak]

@plain bone It should be fixed in coming hotfixes.

[plain bone]

@night cloak when it will come?

[subtle gazelle]

After the 2mb update its even worse

[night cloak]

@plain bone Once it has been fixed, it will arrive.

[storm willow]

@subtle gazelle try repairing/ reinstall coz after 2 mb I dint face any issue, so do few other users

[subtle gazelle]

Which is your device ? I'm using OnePlus 7

[storm willow]

I have old low end device - 6s

[subtle gazelle]

Ok I'll try

[desert dagger]

@storm willow i cant hear tact map marker voices and new vehicle music,what do i do

[storm willow]

Did you try routine repair ?

[plain bone]

@subtle gazelle mine is same and same issue

[storm willow]

Universal marker works for me but not the new music

[plain bone]

Tried by reinstall but same

[desert dagger]

@storm willow yes its only when im on ultra sound setting tho

[storm willow]

Post in #old @desert dagger

[hushed linden]

hello pubg mobile suppurt ^^ i have my account linked to facebook and twitter and i want cancel the facebook linking can u please help me 😦 if u want any information am here

[storm willow]

@hushed linden Account once Linked cannot be undone.

Please read #faq 2.0 series for further clarification

[sterile summit]

Hello

[hushed linden]

no way i can unlink it? 😦 i spent alot of money they might steal it 😦

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sterile summit. Remember to read through #faq before asking questions in the support channels.

Please refer to subpoint 2.5 in #faq for further information, @hushed linden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sterile summit]

Hacker just kill me now

[polar marsh]

@sterile summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

Follow that @hushed linden you can revoke access if your account is hacked and have access to another linked account faq 2.5

[stiff ginkgo]

Lag is fixed a little
But still not fully
But What about the arena training bug
It's clearly visible fix it

[storm flume]

Hello, @sterile summit!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[dreamy rampart]

@storm willow دوة انك تساعد مافيش هدي

[storm flume]

Please do not use any other language aside from English in this channel, @dreamy rampart. Refer to #613267301243944960 for language channels.

[storm willow]

@stiff ginkgo feedback goes to #old

[stiff ginkgo]

@storm willow there are already plenty out there

[storm willow]

still that’s the channel where dev will have a look . Not here

[storm flume]

Hello, @sterile summit!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[hushed linden]

@storm willow where i can revoke i have the same issue as 2.5 😦

[storm willow]

@hushed linden read the last line again in faq 2.5

“This example”

click that

[hushed linden]

i did click that i see an image . i want to do the process where do i do it?

[storm willow]

ingame customer support