#questions

1 messages ยท Page 547 of 1

blazing saddle
#

@heady yacht If you have no further questions, please move to #chat or #pubg-mobile. Avoid cluttering this channel.

heady yacht
#

@blazing saddle ok sorry a

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

heady yacht
#

@blazing saddle ok bye. But you don't help me to link unlink accounts

willow anchor
#

@heady yacht @blazing saddle @night cloak
The problem with me is that in the past two months my Facebook account has been hacked and I could only recover it from a few days. I think the one who hacked the Facebook account was the one who was playing my pubg account

minor notch
#

server problem in nepal ,like one game you get 120 ms and in next 340 ms ?. what is the problem?๐Ÿ’ฉ

sly harbor
#

Really wish the devs would fix the in game voice chat bug, communication is the single most important thing in a game that relies so much on teamwork. I hop into a match, and despite my mic being on, my team canโ€™t hear me and I canโ€™t hear them.

The parachute glitches are also something the dev team should prioritize. Being thrown into the grown or up in the air when following someone doesnโ€™t help you at all so why is the follow feature even a thing?

Say I want to split items with a teammate and I get the backpack glitch where I canโ€™t select any item in my bag, I have to drop all of the items and then have a teammate split it. Itโ€™s such a waste of time.

When in a custom room, after you die, thereโ€™s a glitch where you canโ€™t leave the room so you have to restart. Itโ€™s quite annoying.

Finally, thereโ€™s a glitch that restricts movement after you try to type a message in game. You type and then your character freezes, you can look around, shoot, ads, etc. but you cannot move your toggle stick. It acts as the entire screen is in the โ€œlook aroundโ€ territory. The only way to fix it is to reset your game, but in doing so you lose your ability to communicate with your teammates due to the communication bug addressed above.

Is there any solution?

blazing saddle
#

Social media account security is your own responsibility, you can take this issue to the social media support to get back access to your social media account.
@willow anchor

storm flumeBOT
#

Hello, @sly harbor!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

#

You can contact the customer service via the game settings, @willow anchor. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

sly harbor
blazing saddle
#

@minor notch The problem is, being from that region you usually get matched in Indonesian server on the Asian server which gives you high ping.
You can minimise this by using a high speed internet connection with minimum packet loss.

#

@sly harbor the reports are forwarded to authorities.

heady yacht
#

But i have 60mbps internet

#

When we use vpn and match with indian people that ping come 40-50 ms

blazing saddle
#

Usage of VPN is strictly not recommended. @heady yacht

#

@sly harbor I'm sure if reported, it will get fixed as soon as possible. Wait for the patches of the next update.

heady yacht
#

@blazing saddleno i don't use but i am telling when we match in Indian server we get 40-50 ms ping but when we match Indonesia ping come 120 in beginning and change to 300ms

blazing saddle
#

You can report this issue ingame and make the ingame staff aware about it, @heady yacht

heady yacht
#

Ok

sly harbor
#

Iโ€™d like to know specifically what they are doing to address these bugs. Many of these issues have been around since the games release and that was well over a year ago. For a game that has made an estimated $850 million you would think theyโ€™d have the resources to address bugs that still restrict and prohibit gameplay to this day.

heady yacht
#

But they don't listen. ๐Ÿ˜‚Pubg support in discord is so friendly but in game they use auto reply and sleep

minor notch
#

@blazing saddle not only me whole nepalese facing this problem like we have to exit on lobby and face a ban on classic matches

storm flumeBOT
#

You can contact the customer service via the game settings, @minor notch. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

worthy mica
#

@blazing saddle
Hello sir
Can I get information about Pubg mobile club open tournament.

blazing saddle
worthy mica
#

@blazing saddle thanks

night cloak
#

We can report the issues from our side. The bugs will be fixed sooner or later depending upon the developing team @sly harbor.

minor notch
#

@blazing saddle customer service of pubgm is out of life bruh

night cloak
#

It will take time but you will get response eventually @minor notch.

willow anchor
#

@storm flume I sent them a lot and there is no reply or interest to me, the fact that it's annoying to feel that no one cares about you,

night cloak
#

it's better that you report the issue to customer service like him . He reported the issue to the customer service and it got fixed within few days @sly harbor @heady yacht.

heady yacht
#

@night cloak in game customer service give auto reply

night cloak
#

It doesn't mean that they don't see your messages.

heady yacht
#

Ok i will try again

night cloak
#

good.

heady yacht
#

@night cloak my old account has ben hacked and i play new accounts which is lvl33 now i spend gift cards on new accounts now and i don't have my Facebook friends so i want to connect it with Facebook but old account already connected with Facebook so. Can i link it with same Facebook? That my problem

night cloak
#

In that case unfortunately no one can help you. You cannot unlink your Facebook account from previous account @heady yacht.

soft spire
#

What's the time of PMIT group" C" ? Can anyone help on this

heady yacht
#

@night cloak ๐Ÿ™„hacker took my email and he made that email all his ho

night cloak
soft spire
#

@night cloak okk thanx

heady yacht
#

@night cloak is there is any solution

night cloak
#

I am afraid there is no solution.

blissful leaf
#

How so many players reports that they've hacked their email its so easy?

heady yacht
#

@blissful leaf i have proof because gmail is made in my name and it is connected to Facebook

random vessel
#

Itโ€™s like 8 days people of Bangladesh can't logging without vpn but they are not fixing it why???

grave glacier
#

My pubg MOBILE id 5212248644 that's had to been hacked plzz help

#

Do something

velvet sundial
#

Discord id means??

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @grave glacier. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@velvet sundial ^

velvet sundial
#

Thanks sir

final sail
#

Guys from nepal which region i have t select

night cloak
#

South Asia, @final sail.

final sail
#

@night cloak ok sir thanks.

misty tendon
#

What kind pf proof that pubg accept !

blazing saddle
#

@misty tendon Purchase history, Transaction records, etc.

zenith oar
#

Can anyone tell me How can I get my account in my Global version ? I opened some app and den sign in for some free gifts and they told me my account transfer to Vietnam seever?

torpid storm
#

Next update we can give rename card to other or not?

storm flumeBOT
#

Please read this channel's pinned messages for further information, @zenith oar:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
torpid storm
#

Hello anyone is here, I only want yes or no.

bold siren
#

We do not know that, maybe in the future, @torpid storm.

torpid storm
#

Uh

misty tendon
night cloak
#

it means someone got access to you social media account which is linked to pubgm and he's using your pubgm account @misty tendon.

#

@misty tendon Got the free uc?

upbeat elbow
#

Yo, quick question. Why Tencent not taking any actions against cheaters? I am fed up with ending up playing against cheaters on pc.

misty tendon
#

My facebook disabled but he access another social media account

night cloak
#

@bold siren @night cloak I got 1 kill and 2nd place in squads and didn't get any points why is that? And don't say that "the games are kill based rather than ranked based" because I would get ranked 9/100 with 1 or 2 kills and still get 10-15 points.

#

They are taking actions and sending list of banned players as shown in #news @upbeat elbow.

misty tendon
#

What can i say for this

#

I reply for yes this is right ? @ arcntye

storm flumeBOT
#

Please refer to FAQ 3.11 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

misty tendon
#

@night cloak i dont understand which uc

night cloak
#

You will need to provide proof too @misty tendon. Then you are good to go.

left violet
#

How much limit can a person have? And if so, the person I want to spectate clearly has zero spectators besides his teammates

#

Spectator limit*

misty tendon
#

I proof a payment

#

I buy something in the game and send it to the custmor service right ?!

night cloak
#

Yes.

#

Are you talking about spectator limit has been reached issue @left violet?

left violet
#

Yea

solid coral
#

Hey

upbeat elbow
#

@night cloak Well, it seems they are banning but the ratio is so irrelevant. While they ban 1, there is at least 5 to 10 player uses cheats. Can't the devs simply implent something like a "gameguard" for tencent gaming buddy at least? Or gameloop in this case?

solid coral
#

I have emulator 98% problem but no one helps me

night cloak
#

It's probably bug and it will be fixed soon @left violet.

solid coral
#

@night cloak can you help me

left violet
#

@night cloak Thank you for your help

night cloak
#

Maybe the situation will improve in future @upbeat elbow.

#

You're welcome!

upbeat elbow
#

@night cloak I hope they don't fix the spectator "bug" because a friend of mine uses wall hacks through "spectator" mode. My hope is that it will be removed soon too.

night cloak
thorny junco
#

India bonus challenge is not working?

solid coral
#

@night cloak but no one helps me

#

Why?! No one helps me on emulator support

night cloak
#

Hope so @upbeat elbow!

#

@night cloak I read it but that still doesn't makes sense. If someone gets 2nd place and 1 kill you're telling me they get 0 season points?

#

I understand that the kill rating is low. But there survival rank is high

#

It depends upon the rank.

#

We got 2/100 @night cloak

opaque dawn
#

Is the shoot button meant to do something? @night cloak

haughty cypress
#

@night cloak did all of you get 0 points?

night cloak
#

Brb I'll ss @haughty cypress

#

Yes. It will fire bullets @opaque dawn.

opaque dawn
#

Then why doesn't my gun shoot when I press it? How bugged and useless is this game. Not being able to have the most used button work.

storm flumeBOT
#

Hello, @opaque dawn!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak
#

Nvm @haughty cypress it says it gave it to me but the screen didnt change when it finished

haughty cypress
#

oke

vast snow
#

why INDIA BONUS CHALLENGE option is not showing in PUBG MOBILE?? ๐Ÿ™„

thorny junco
#

Yeah same

#

@haughty sleet Please fix India Bonus Challenge; I spent a lot of time and Uc to make points

glossy sable
#

@thorny junco Do not ping Community Team staff members.

thorny junco
#

I was waiting to see what new skin comes up, and then redeem UC of course anyways;

#

But I was keeping an option for mysefl if I needed it

fading anvil
#

Hello, if I have registered with PMIT - if I play with other player than my squad registered in PMIT then will it be counted?

How will PMIT Match will work I am very confused?

worthy mica
#

@fading anvil register 4 player in one lobby than count 1 match

#

@fading anvil you can play with other player. Not count

#

@fading anvil when you play your regeneration players than match count.
For match count
You and your team play together.

craggy blade
#

Where are the patch notes of 0.14?

dusty tree
#

Need help for game crashing Everytime :((

night cloak
#

Unofficial ones are in pinned message of #beta-chat @craggy blade.

#

Which device do you use @dusty tree?

dire magnet
#

Bhai Bhai brothers please help me my account was banned by some reasons I don't know please help me

#

Please please please HELP me i not play with any hacker

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @dire magnet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dusty tree
#

Moto g5 s+ @night cloak

night cloak
#

Did you try reinstalling @dusty tree?

dusty tree
#

I've reinstalled,deleted cache, everything @night cloak

night cloak
#

Are you trying to Log in through Facebook @dusty tree?

dusty tree
#

??? @night cloak

#

It automatically logs me in through fb

night cloak
#

Then it crashes?

dusty tree
#

No,it crashes in game all of a sudden during classic matches @night cloak

night cloak
#

Hmm strange.

#

Did you try clearing cache and using force stop option @dusty tree?

dusty tree
#

I've cleared cache but not force stop

night cloak
#

Then do Force stop

dusty tree
#

Ok

prisma oasis
#

Hey today a freaking noob has used glitch and killed my whole squad so i have reported him
do pubg will take any action on him?

night cloak
#

Yes

prisma oasis
#

@night cloak he will get ban?

night cloak
#

Maybe.

unkempt arrow
#

I have a question for PMIT? Anybody can help?

prisma oasis
#

@unkempt arrow ye sure ask

heady yacht
#

@night cloak again i need help

#

Can i delete pubg account from Facebook

unkempt arrow
#

@prisma oasis So our squad is in PMIT Group C. So for the qualifiers will only count Erangel right? And not if we play other maps. Also Exiting the match before the game starts also doesn't count right?

prisma oasis
#

Is you play other map it will not count but if you exit erangle map it will count

fading anvil
#

@worthy mica
We need to play normal matches from 12th aug - 18th aug that 15 matches in this???
Or anyone else..

night cloak
#

Yes @heady yacht.

heady yacht
#

@night cloak Can i delete pubg from Facebook and add that Facebook to another pubg account?

merry sandal
#

You will have to contact Customer Service for that, @heady yacht.

#

Also, please stop deleting your messages.

heady yacht
#

@merry sandal will it be helpfull

#

I try it but it say after linking that account it will be permanent

merry sandal
#

I have personally never tried it, but it's worth a try.

heady yacht
#

@merry sandal ๐Ÿ˜ sorry and thank๐Ÿ˜€๐Ÿ‘

vestal skiff
#

How do i remove this report and tutorial it covers my event button

#

Plz ping me if u know it

deft torrent
#

@vestal skiff hit the drop down arrow on the right bottom side

vestal skiff
#

Ohh didnt see that

#

@deft torrent Thank U

deft torrent
#

Np bud

winged parcel
#

Hackerrrr growing

#

I will hack pubg mobile..sorry

#

Hackers are not banned

storm flumeBOT
#

Hello, @winged parcel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

fallow escarp
#

Any news about African server coming in 0.14 update?

winged parcel
#

Roal pass holders can hack pubg mobile..they are not banned..lisen

haughty cypress
#

yes.

night cloak
#

Hello

#

PUBG mobile 0.14.0 update when coming

onyx cairn
hazy phoenix
#

Guys i didnt get the maintence news from pubg

onyx cairn
hazy phoenix
#

@onyx cairni know but i mean ingame

onyx cairn
#

work in progress

hazy phoenix
#

@onyx cairnok

glass sparrow
#

When i parachute and land on ANYWHERE, i bounce back up and down untill i die, i lost all my ranking for this stupid bug HELP PLEASE

hazy phoenix
#

@glass sparrowit is in school right?

#

It happens only when u have bad network

glass sparrow
#

@hazy phoenix anywhere, ANYMAP sanhok, miramar, erangel doesn't matter

winged parcel
#

I will get royal pass and..i will hack this

glass sparrow
#

@hazy phoenix my ping is 100-120, its not bad (the best i can get)

hazy phoenix
#

@glass sparrowit should be like 84-90

winged parcel
#

Roal pass holders can use hack..and they buy game pubg coperation..๐Ÿ˜‚ ๐Ÿ˜‚

haughty cypress
#

thats pretty bad ping

hazy phoenix
#

Becz 120 is a little bit high

glass sparrow
#

@hazy phoenix its the best i can get in iran, btw ma friend has the same ping and this never happened to him

heady yacht
#

@merry sandal doesn't work

hazy phoenix
#

My ping now is 76-88

haughty cypress
#

ouch

hazy phoenix
#

@glass sparrowthen i dont know bro get a better device

glass sparrow
#

@hazy phoenix ok lol

hazy phoenix
#

@glass sparrow maybe it is because of ur device

glass sparrow
#

@hazy phoenix hmm, its not that bad thu, pretty average. 2gb ram and adreno 505. Nokia 5

hazy phoenix
#

@glass sparrowoh yeah bro its bad

haughty cypress
#

thats not average lel

glass sparrow
#

O ok.

hazy phoenix
#

U have to have at least 4gb ram

glass sparrow
#

@hazy phoenix ok lol, maybe i should use emulator instead (or the pubg pc) thanks for the help bro!

hazy phoenix
#

@glass sparrowyou are welcome

winged parcel
#

Hello..is there pubg developers here?

heady yacht
#

My ping is 555ms

#

๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚

winged parcel
#

My ping 150-230

ivory dune
#

My friend id is ban he's not hacker

#

Please help how to unbanned

winged parcel
#

๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚

stuck cairn
#

He doesnโ€™t have to hack to get banned

winged parcel
#

Pubg not banned royal pass hackers..they are like gold to pubg team..because of monney..lol...please #pubg make game for hackers...๐Ÿ˜†๐Ÿ˜†

#

Royal pass hackers๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚ ๐ŸŽ‰

ivory dune
#

Please help

winter finch
#

Are group C ka match ka time kya he

keen hornet
#

@winged parcel and @winter finch use the only English in this channel

rare scaffold
#

@winged parcel go to #pubg-mobile for discussions, you might be distributing those who are in need of help...

fringe mauve
#

Why my regional rank says NOT RANKED?

#

I am Plat I i play the game for 3 weeks now.

winged parcel
#

Dont play pubg..pubg team support hackers..roal pass hackers..๐Ÿ˜‚ ๐Ÿ˜‚

#

Wait i will send screenshot

vital sluice
#

We don't need. Please move to #pubg-mobile . This is not a channel for discussion, @winged parcel.

winged parcel
#

Oh..sorry. @vital sluice @rare scaffold..my fault..please tell pubg team..hackers are grain now..please..now terrible this game .thanks

vital sluice
#

Okay.

night cloak
#

@winged parcel hii

delicate canyon
#

Fix the warehouse issue ๐Ÿ˜ 

#

People glitche themselves under them

#

Glitch*

night cloak
#

@fringe mauve I believe they only rank the top 100. Most people in those ranks are conqueror ranked. I know itโ€™s frustrating but you can get there, youโ€™ve already made it to platinum really fast

bleak latch
#

my Facebook account is disable know how do i get my pubg account back...im trying to enable my fb account but it not possible...so how to get my account back?..Please help me!

young helm
#

Saw a lot of cheaters when I played last night. I love PUBG but seriously hate cheaters. I saw some players jump from ground floor up to as high as the water reservoir, as if they have jets on their foot. I have seen some players play as if they can see the ff: 1. the future, 2. where their enemies are located and killing without using any scope even if they are mountains/fields apart or even if there are houses in between.๐Ÿ˜ฐ This spoiled the game for me.

spring void
#

@young helm report them ingame crying here is useless

#

@bleak latch account management is your own responsibility, you can still login if you had a second login option

glossy sable
#

@delicate canyon You can report bugs and glitches in game and in #555492558428700682.

@bleak latch What do you mean by disabled?

@young helm Your frustration is understandable, however the only option is to report them in game.

young helm
#

@spring void I reported them. Just sending it here for FYI. ๐Ÿ˜„

glossy sable
#

@young helm It's all good then.
We here do not have direct contact with the devs, so it's useless to report them here as we can't do anything about it either. Reporting them in game is the best solution, which you already did.
Hope you understand, and enjoy your PUBG Mobile gaming experience!

void pine
#

Asia's tpp crew challenge winners are cheaters. Their statues are still there on spawn island. @glossy sable

young helm
#

@void pine This is so sad.

velvet bone
#

Big fan of glitching games

glossy sable
#

@void pine They will surely be removed in 2 days, the update is rolling out.
The team is aware that some high ranked teams cheated, they are still shown on the Leaderboard but won't get any prize.

young helm
#

There should be a separate PUBG game specifically for peeps using cheats or an automatic lifetime ban for them. Seriously. @void pine

void pine
#

@glossy sable India's morale is going down because of this. First India didn't achieve a high finish in pmco. Now crew challenge winner cheaters are indians

glossy sable
#

@velvet bone You've already been warned a lot of times, don't clutter the channel if you don't need any support.
You're of course free to discuss anything in #chat and #pubg-mobile, as long as you go abide the rules.

@void pine Understandable, but we can't do anything about it.
About PMCO their gameplay is sole to blame as they played on event devices.
About Crew Challenge cheating team, it's their choice, not ours.

opaque dawn
#

@glossy sable Apparently the new Erangel map has more bridges and seperated the east side of the main land to the west, is this true? If so are there any pictures of the new map layout

#

Or is it just new compounds

bleak latch
#

Disabled means facebook think im not real person and thats why they disabled my account...i just creat this account only for pubg.. @glossy sable

glossy sable
#

@opaque dawn Erangel 2.0 has just been announced, it won't come to Mobile version before the end of the year.
You can see the map on PUBG PC, however as it's an adaptation, it doesn't mean the mobile version will be exactly the same.
The teaser shown in #news has stills from the PC version.

@bleak latch Is Facebook your only log in method to the game?

bleak latch
#

Yes @glossy sable

#

Is there any possible to get my account back..i have already prime plus subscriptions in this account

night cloak
#

Does the new update will fix server ranking freeze problem?

unkempt arrow
#

@prisma oasis So even if the match has not started and we are not in plane and exit out of the match from the lobby it will still count that?

prisma oasis
#

Yes

#

Because if it will not count many players will exit the foggs weather match

#

@unkempt arrow

unkempt arrow
#

@prisma oasis Thanks

prisma oasis
#

Hm Hope you have understood

unkempt arrow
#

Yup

#

There goes our 1 match โ˜น๏ธ

prisma oasis
#

@unkempt arrow you have exit the match?

unkempt arrow
#

Yup once someone said it won't count

#

Fog weather

fringe mauve
#

How can I report bug here? I am still NOT RANKED in regional rankings.

proven scaffold
fringe mauve
#

Why is this channel called support if there is no one support actually helping ๐Ÿ˜†

fallow escarp
#

Support is asleep

night cloak
#

@fringe mauve mods might be sleeping. usually they redirect to PUBG Customer service ๐Ÿ˜‰

fringe mauve
#

Ahh okay

near ice
#

hm ?

#

ui version ? or app market version

tardy dune
#

32 process
5290 MB

near ice
#

wth

#

5gb of ram ?

tardy dune
#

yes

near ice
#

oh do you have 5gb of ram or more ?

#

@tardy dune

tardy dune
#

No
I'm Search for this version

steady smelt
#

How to get more points in solo mode? I win the game with 10 kills and I only get +15

night cloak
storm flumeBOT
#

Please refer to FAQ 3.11 in #481198147478224896 for further information, @steady smelt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tardy dune
#

@night cloak
Okay
but where?๐Ÿ‘€

kindred zephyr
#

@steady smelt surving and killing bots don't count

storm flumeBOT
#

Hello, @tardy dune!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

night cloak
#

There.

kindred zephyr
#

Where is the latest patch notes

tardy dune
#

๐Ÿ‘Œ

#

thanks

steady smelt
#

I hot drop and kill real players

kindred zephyr
#

Did you reach at least top 10

keen hornet
#

Any news for bann issue problems solved this new update .. @night cloak

night cloak
#

What problems?

celest shell
#

Georgepool warehouse glitch sucks

keen hornet
#

Some players got the bann without any reason .๐Ÿ˜ถ

#

Some beta users @night cloak

night cloak
#

It's a bug I guess. It will be fixed when the update will release globally @keen hornet.

keen hornet
#

My beta id it's work but I got bann my personal id

#

Ok thanks @night cloak

night cloak
keen hornet
#

No problem @night cloak

celest shell
#

where should i report glitch ?

heady bloom
#

Hey I got problem with the QBZ it my favourite rifle and I think there's a bug

storm flumeBOT
#

Hello, @heady bloom!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

heady bloom
#

The stats doesn't remain the same

patent nymph
#

Is this legal ?

heady bloom
#

I'm not authorized yet pls give me the link

kindred zephyr
#

Where to find the upcoming update patchnotes?

night cloak
#

Patch notes will be posted in #news, @kindred zephyr.

#

No, @patent nymph.

fathom jungle
#

I am registered in a pmit group c but one player name is different from their in game name but character I'd will be same , so this is acceptable or not. Please help me

night cloak
#

It is.

fathom jungle
#

Accepted or not

night cloak
#

Yes.

fathom jungle
#

And in game qulifier play in a room or a normal match

night cloak
#

Why no one answering in customers service?
I got banned for nothing i didnt do anything
i banned for 10 years

#

I believe it is in a room, @fathom jungle.

#

Your ban is justified, @night cloak.

fathom jungle
#

But in pmit rule book doesn't specified

night cloak
#

You can ask about that in the Indian community server, @fathom jungle. You can find it in #481199117381533716.

#

What is the reason of my ban? you must have something to accuse me
i read all reasons of bans
i did none of them

#

A violation of the Terms of Service, to put it simple.

fathom jungle
#

Thanks @night cloak

night cloak
#

i already told you i didnt do it
i need proofs of my violation i am sure i didnt do it

#

I'm sorry, but all bans issued are fair. There's no way around it.

toxic mantle
#

Umm i cant play any match nor spectate...whenever I try to the game just stops responding I cant even enter the lobby

night cloak
#

What do you mean all bans are fair? only thing which leads you to ban for 10 years is cheating and i didnt use cheats my device isnt even rooted
There is a mistake, it happened before, months ago many ones banned for no reason so its possible

dapper panther
#

They will be an update for pubg mobile ??!!

spring void
#

@dapper panther update will be on 14th of august

night cloak
#

Who should i give my complains about my ban?
I am sure its wrong i need to talk to someone who can do something

spring void
#

All information about updates is in #news

#

@dapper panther

dapper panther
#

Thank u

teal cradle
#

guys any mod on?

night cloak
#

Nobody here can, @night cloak.

#

How may we be of assistance, @teal cradle?

misty tendon
#

The new update will can unlink any account ?!

teal cradle
#

they said that they are going to optimize the game on some low end device

#

but i want to know which devices?

#

@night cloak

night cloak
#

We do not have a list of devices for that.

teal cradle
#

@night cloakok thank u bro and have a nice day

night cloak
#

Likewise.

teal cradle
#

i appriciate alot that we have guys like u to help us

misty tendon
#

@night cloak new update can any one unlink any socail media account bec my account was hacked !!

hazy nest
#

got this a few months back, what's it mean?

night cloak
#

There is no such update, @misty tendon.

storm flumeBOT
#

Please read this channel's pinned messages for further information, @hazy nest:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
misty tendon
#

@storm flume he canโ€™t right ?!

#

@night cloak he canโ€™t right ?!

night cloak
#

You can not unlink an account once it's linked.

#

I've answered you multiple times before.

hazy nest
#

whats that thing supposed to mean? @night cloak

night cloak
#

Please avoid repeatedly asking the same question.

misty tendon
#

@night cloak ok i recover my fb as spon as possible can u tell me can i revoked his access from his account after i return it to avoid him from linking into my account

#

How to revoke

night cloak
#

You can't.

hard scroll
#

Can i get clarity about PMIT

night cloak
#

@hazy nest

normal fulcrum
#

@night cloak Erangel 2.0 will come with this update?

night cloak
#

You can ask about that in the Indian community server, @hard scroll. You can find the server in #481199117381533716.

#

I think so, @normal fulcrum. Not entirely sure.

normal fulcrum
#

Ok

storm flumeBOT
#

Hello, @next tinsel!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

hazy nest
#

ok thanks, i was playing overseas with a foreign network, maybe thats the cause? @night cloak

night cloak
#

It is likely, @hazy nest.

night eagle
#

how to get rid of loading screen issue?

tough thicket
night eagle
#

am facing this bug since season 6 end time

merry sandal
#

We do not handle in-game bans, @tough thicket. Please file a claim to the email mentioned in the photo.

cunning ibex
#

hello

#

need help here

reef marlin
#

@tough thicket I don't sure VPNs can cause to ban

tough thicket
#

@merry sandal I did just how much to wait for an answer?

night eagle
#

i need some assistance

tough thicket
#

@reef marlin Well I xs here alas I do not know๐Ÿ˜‚

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @tough thicket. Refer to #482111832669159445 for language channels.

cunning ibex
#

hello...

night eagle
#

how to get rid of loading screen issue?

#

am facing this bug since season 6 end time

tough thicket
#

How long to wait for an answer from support?

haughty cypress
#

no fixed times @tough thicket

#

@night eagle just pray the devs are even bothering

tough thicket
#

No, I have something I hope in another world, do you know what it is about?

#

I need to know approximately when they will respond by email

cunning ibex
#

anyone here to help me...??

haughty cypress
#

no because you didnt even ask anything @cunning ibex

cunning ibex
#

i get a very high ping at asia server...

haughty cypress
#

get a better isp or complain to them @cunning ibex

tough thicket
#

ะžะฟัั‚ัŒ ะตะฑะฐะฝั‹ะต ะดะพะปะฑะฐั‘ะฑั‹

night eagle
#

@haughty cypress they are not even listening to their players , all the want is our money

haughty cypress
#

@night eagle yes, because they are a business lol

tough thicket
#

ะ—ะฐะตะฑะฐะปะธ ะผะตะฝั

cunning ibex
#

it's been since the update came... @haughty cypress

haughty cypress
#

@cunning ibex ok.

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @tough thicket. Refer to #482111832669159445 for language channels.

cunning ibex
#

so can i do anything...?? @haughty cypress

bold siren
night eagle
#

how much money they made for just royal pass season 8 ? only god knows

haughty cypress
#

@cunning ibex no

cunning ibex
#

then who am i supposed to play at asia server...?? @haughty cypress

#

how*

haughty cypress
#

you dont @cunning ibex

night eagle
#

im not spamming in suppot im moving to general chat

haughty cypress
#

^

cunning ibex
#

i'm an asian player... and asia is my main server... @haughty cypress

haughty cypress
#

complaining here doesnt magically make your ping better, move to #chat @cunning ibex

cunning ibex
#

okay... thank you for the guidance.. @haughty cypress

steady smelt
#

i don't know if this is a new type of hack or what but I was in last circle vs 6 guys, a squad was on the hills next to water city in erangle and a team member of this squad was literally invincible, I shot him maybe 7 time with AWM he didn't even flinch and the second i shoot his teammate he gets knocked, the problem wasn't with my ping it was stable below 80ms and he didn't seem to have any lag, he was running normal

haughty cypress
#

its prolly some weird problem on the guy's client side

hidden reef
#

Remove hackers please

haughty cypress
#

how about helping the devs develop some form of anti cheat for the game? @hidden reef

gilded citrus
#

Will i get a notice or a letter after i report a hacker?

raw herald
#

Hello

#

So im playing duo fpp middle east and im ranking at top 4 with 4 kills and only getting 9 pts while my brother is getting to top 4 or 5 with no kills 0 damage and getting 15+ pts

#

Hes crown 3 and im still diamond 1 how is this happening

#

Heโ€™s playing squad europe

mental dove
#

patch notes?

olive isle
#

@night cloak dude companion is it paid

night cloak
#

Yes.

olive isle
#

๐Ÿ˜ญ ๐Ÿ˜ฐ I can't buy

spring void
#

@mental dove available when you start the game

mental dove
#

ikr i want in text format

spring void
#

@raw herald other stuff like healing revives support damage also matters

#

@mental dove you can try searching on the web there would be patchnotes on several sites

mental dove
#

โœŒ

raw herald
#

@spring void same healing around 500

spring void
#

@raw herald there are many factors which determine the rating not all of them are same

uncut jasper
spring void
#

@uncut jasper your account has been banned and cannot be unbanned further enquiries can be addressed to customer service ingame

uncut jasper
#

I got scammed someonr hack my Facebook when find my password i open my account now 10 year banned

vital raven
#

danm

bold siren
#

That is why you shouldn't share your private information to anyone, @uncut jasper.

uncut jasper
#

I open one site with my Facebook then they took my password

haughty cypress
#

try contacting in game customer support @uncut jasper

wanton heath
#

@uncut jasper keep using hack that's why they gave you ban

deft owl
#

whats in the new update

spring void
#

@deft owl patch notes are available in game and on website

normal flume
#

I contacted customer support, they directed me to Google Play because the issue is apparently not with them. Contacted Google Play, they say there are no issues with payments on my account. I can also still purchase stuff from other apps.

#

I don't know why I have this error, nor what it means by a "security risk"...

night cloak
#

@normal flume play few games and then try to purchase again, I read somewhere on Reddit, this method works

normal flume
#

@night cloak this has been going on for weeks

daring nacelle
#

I have send more the 20 tickets until now my problem not solve .. they are asking nickname and ID but uc I dnt remember.. what I shud every time the close the conversation.. even my problem not solve every time.. anyone please help

night cloak
#

@daring nacelle Once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version.

#

@normal flume Re adding the payment method on your account might solve the issue.

cosmic gazelle
#

My friend had sent 3 4 this nee level 3 helmet chicken in popularity but I'm not able to see this ,I'm seeing that 10 Silver frags chicken

normal flume
#

@night cloak I've already attempted that, it didn't work :/ I can still purchase on other apps just fine. I just find it annoying that the in-game support passes me to the Play Store but there's zero issue on their end ๐Ÿ˜ญ

cosmic gazelle
storm flumeBOT
#

Hello, @cosmic gazelle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak
#

@normal flume When you purchase in game, you're simply paying the money to google. So the devs has nothing to do with it - that's why they refer you to google support. May I know your country name?

normal flume
#

@night cloak I live in the UK. I contacted Google Play and they have assured me that there's no payment issues on my account. As previously mentioned, I can still pruchase in-app on other apps.

night cloak
#

which special character are usable in the ingame name and clan name? like the โœ˜ doesn't work but those like ใ‚„ and ใƒก are working

normal flume
daring nacelle
#

@night cloak then why they are asking for nickname and ID if that is the case ?

night cloak
#

@normal flume Understandable, seems a lot of people are facing the issue in PUBGM.

daring nacelle
#

i have my frind the same problem and he get his acc back to global?

night cloak
#

@daring nacelle To review if the account was compromised or not.

daring nacelle
#

@night cloak my frind got his acc back to global ... thats why am keep asking , .

#

@night cloak i can provide his name and id if u want.

night cloak
#

@night cloak There are tons of special characters supported and other tons don't. Remember each special character takes 2-character-space. So, when using a special character, make sure the name don't exceed 12 characters, excluding the special one.

#

@daring nacelle Idk how he got it back. I am just telling you the odds.

normal flume
#

@night cloak are you aware of any fixes, or ways that I can speak to a human in the customer services?

icy pasture
#

Game crash in mid game while playing on wifi

daring nacelle
icy pasture
#

Plz help me

cosmic gazelle
#

My display picture gets blurred in game(of gmail)

normal flume
#

@daring nacelle get a VPN, log in to the vietnamese game, get the info you need?

bold siren
#

VPN is strongly not recommended, @normal flume.

night cloak
normal flume
#

@bold siren I was under the impression they would be okay, my apologies. Not that I use one, I don't need one lol

vagrant atlas
normal flume
#

@vagrant atlas The best way to report hackers is to use the in-game reporting function. If you've collected evidence as well, you may send it to one of us here to forward to the team but again, the best and most efficient method is to use the in-game function. This is so that the security team will have the game data necessary to take action (much more valuable than screenshots/video).

However, please understand there are a ton of reports that happen all of the time, so we ask that you be patient as the team handles each of these reports individually. I can assure you the team is working their hardest!

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

last ridge
#

why cant they just fix the game, constant deaths due to bugs/glitches, dieing while behind cover, loot not spawning, parachute spin glitch, buildings not rendering, long matchmaking time, dropping 1 weapon to pick up another drops both guns, driving lag, random spinouts, instantly dieing, horrible crate chances, enemies not dieing when i put 10+ rounds into them, or ill randomly teleport backwards

ashen tendon
#

Thereโ€™s a massive audio encoding issue on iOS devices, specifically iPads, iPad Air 2 etc, the sound is horrendous, not the in game mic sound problem, not headset, just audio in general, itโ€™s so bad, some sounds are left out (sounds that are on the iPhone/mobile phone versions), Iโ€™d really like to go into full detail about this and I can probably record some examples but Iโ€™d like to be sure that my inquiry is even being taken into account, because itโ€™s just so bad, is there anyone I can directly talk to about this?

night cloak
#

@lime juniper we dont need update pubg we need powerfull anti cheat

#

Can Ipad air 3 2019 with A12 chip run HDR+Extreme?

#

Why does pubgm save profile pictures on my device

#

there's an ๐Ÿ“‚ with pictures from profile pictures i clicked on

#

and some I've never seen before

foggy marten
#

What the heck is going already 5 matches has been ruined by hackers in pmit how you can think of selecting the best players killed hacker twice in the game. Total of 10 matches we met hackers in 7 matches in which we killed them in 2 matches do you want all hackers playing pmit then thats gine good

storm flumeBOT
#

Hello, @foggy marten!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

foggy marten
#

Whi cares the crew challenge winners were hacking what yo expect now

#

Again they have qualified in jaipur area what do you expect

ashen tendon
#

So is there any way I can get in contact with someone directly about my actual issue? Iโ€™m not just complaining about things, this is a serious problem and I can help to my fullest extent at providing more information.

foggy marten
#

@ashen tendon no you cannot talk to bot if you need any help

#

They give more info than these people

bold siren
#

We understand your frustration but complaining about it here won't do any good for you, @foggy marten.

#

You can contact the customer service in-game, @ashen tendon.

ashen tendon
#

I have, several times and they havenโ€™t responded.

foggy marten
#

@bold siren yeah i know but atleast dont showcase there statues there in lobby that is the most frustating thing bye peace out

pulsar adder
foggy marten
#

@ashen tendon told you bots will help more than these people over here

bold siren
#

Please report the players in-game and the bug, you can also check if the same bug is on #555492558428700682 so that you can up vote it too, @pulsar adder.

pulsar adder
#

Thanks.

bold siren
#

It will take few minutes or even few hours for them to reply, @ashen tendon.

ashen tendon
#

Thatโ€™s understandable, but Iโ€™ve sent messages to customer support over several weeks, havenโ€™t gotten responses which is why I was referred here by someone else.

#

I mean Iโ€™ve been in this discord for a while, but I was told to bring up the specific issue here.

floral edge
#

where to report cheaters other than in-game report button ? @bold siren

bold siren
ashen tendon
#

actually no, I have gotten a response, it was from the customer service bot which told me to restart the game, reinstall, or repair, all of which havenโ€™t worked. Itโ€™s an audio encoding issue, might even be down to this specific device?

floral edge
#

ok, so even if I have evidence the in-game report better... ok I'll wait.. thx buddy

#

too much hackers in higher tiers and it seems their numbers increase dramatically

glossy sable
#

@floral edge You can send them the evidence, of course.

ashen tendon
#

for the benefit of the doubt I repaired my game again, still doesnโ€™t work @bold siren

fallen anvil
#

What is this charaster system in new update? Is game going to be p2w?

normal flume
#

@fallen anvil wrong channel for that kinda convo, but the new character update does not affect Classic mode. It is only for Evo Ground, y'know the zombie mode stuff.

night cloak
#

@everyone please seriously help me, i got hacked and i lost my clan and my name and all my frnds list and my access via Twitter account ?

ocean saffron
#

How can i change my name in this server?

vagrant onyx
#

@paper python whats the problem ?

naive wagon
#

@lime juniper where is the battle button.... help

night cloak
#

is it true that if you change pubg character name the ID server ranking gets updated?

pulsar adder
#

Anyone else's game not working rn?

vagrant onyx
#

@pulsar adder game will go under maintenance soon

pulsar adder
#

But it isnt rn. Should be working

normal arrow
#

@lime juniper help

limber ether
#

Thatโ€™s for me too

normal arrow
#

@lime juniper Is this is maintainence break?

coral maple
unborn ermine
#

I can't connect on Pubg.. loading.... . loading.. loading.......... Only vpn work after but some times.... Help

coral maple
#

Maintenance?

#

schedule for tomorrow

ashen tendon
#

Itโ€™s maintinence, can you all please stop spamming this chat with information you should already know so issues like the one I brought up earlier donโ€™t get completely ignored by staff?

night cloak
#

Can someone guide me?

coral maple
#

@ashen tendon maintenance is on the 13th

#

800 to 1600

night cloak
#

Changing PUBG Character name will update frozen server ranking?

limber ether
#

Diff time zone

coral maple
#

๐Ÿค” kk

#

This aint no maintenance๐Ÿ‘ท

limber ether
#

How do u know?

coral maple
#

It's not time for maintenance yet

#

I looked at all the different time zones

limber ether
#

Idk

night cloak
#

My account got hacked

coral maple
#

OK maybe it is but they should say something๐Ÿ‘ท

night cloak
#

I canโ€™t access it

coral maple
#

@night cloak๐Ÿ‘ท

vagrant onyx
#

The game under maintenance from 00.00.00 UTC To 7.00.00

night cloak
vagrant onyx
#

@night cloak go to help center
or try to contact facebook support

night cloak
#

I did and they never responded.

#

Facebook support never responded as well

coral maple
#

So I'm still confused is it maintenance or not

vagrant onyx
#

@coral maple it is maintenance

night cloak
#

Itโ€™s my PUBG account dude. Someone linked a unknown twitter account to it and 5 minutes later it signed me out and said authorization revoked

junior rune
#

the update is suppose to be tmr

vagrant onyx
#

@junior rune update tomorrow

junior rune
#

then why maintenance mow

solid crescent
#

because itโ€™s 0000 UTC

digital ginkgo
#

How long is the thing going to be down

junior rune
#

this game gets stupider every day

coral maple
#

update was on the 23rd of August?

vagrant onyx
#

@coral maple check in #news

solid crescent
#

actually wasnโ€™t it Aug 14th or was it 13th

limber ether
#

13

light trout
#

In preparation for update 0.14.0, we will be taking the PUBG MOBILE servers down for maintenance from 00:00:00 to 07:00:00 (UTC) on August 13
Current UTC time: 00:18

solid crescent
#

ok yeah I heard from 0000 UTC to 0700 UTC

humble mantle
#

Guys how much cost 18k uc because I will open crates

vagrant onyx
#

@coral maple @coral maple you have to update before 23rd Aug to collect 1 parachute trail and 2000 PB

coral maple
#

Oh I'm so excited now more hackers and bugs

junior rune
#

so 7 hours for a zombie update?

humble mantle
#

Guys how much cost 18k uc because I will open crates

solid crescent
#

apparently

feral mulch
#

guys how can i turn off the acceleration?

humble mantle
#

Guys how much cost 18k uc because I will open crates

solid crescent
#

why waste your money just to get 18k UC worth of silver

coral maple
#

Lol

humble mantle
#

๐Ÿ˜‚

#

How much I spend 50 dollar 5k uc and get black shark dive outfit

light trout
#

@junior rune It is an estimated time, actual time can vary

silk crow
#

@humble mantlethat will cost arround 230$

cosmic gazelle
#

Why server has to go down,why can't pubg just push an update directly on play store like all other apps

humble mantle
#

Thank you

solid crescent
#

7 hr wait time just for a zombie update, big brain plays from tencent

silk crow
#

@cosmic gazelleno that a online game that has to under maintenance.

somber beacon
#

What is the update mb

coral maple
#

2g

silk crow
#

Like coc @cosmic gazelle

solid crescent
#

2.5 GB for IOS, 1.5 for Android

feral mulch
#

@cosmic gazelle Maybe because pubg updates has to be released worldwide at the same time

#

guys how can i turn off the acceleration?

limber ether
#

Canโ€™t it take them like 5 min to update it?

humble mantle
#

Streamers bank account
Bank: Hello sir you spending up to 1500$ every time
Streamer:Yeah
Bank: Please sir can you tell us what you spending for?
Streamer:PUBG
Bank: Is this drugs or illegal things because you spending alot

limber ether
#

Lmao

wide lance
#

Ahem please read the channel name

humble mantle
#

Nope I am lazy

warm heath
#

the servers were shut off just as my friend and I won the game it went to the MVP screen and off I hope we get the points

wide lance
#

@warm heath yes

stuck cairn
#

Whatโ€™s happening??

warm heath
#

Thanks for the info we appreciate it @wide lance

wide lance
#

@stuck cairnIn preparation for update 0.14.0, PUBG MOBILE servers down for maintenance from 00:00:00 to 04:00:00 (UTC) on August 13, 0.14.0 will be released on August 14

stuck cairn
#

Ah ok thanks.

deep prawn
#

But it's not AUG 13th yet.. @wide lance

wide lance
#

@deep prawn utc

warm heath
#

It is in asia

#

It's 08:32 in manila

bold ocean
#

Hello I opened the game and it says server is not online am I banned?!?

stuck cairn
#

4 hour long waiting time geez

#

@bold ocean just preparation for update

opaque kraken
#

servers are offline yep

somber beacon
#

When update will come

bold ocean
#

Thanks!

wide lance
#

@somber beaconIn preparation for update 0.14.0, PUBG MOBILE servers down for maintenance from 00:00:00 to 04:00:00 (UTC) on August 13, 0.14.0 will be released on August 14

opaque kraken
#

14th of august

somber beacon
#

When server will online

wide lance
#

@somber beaconIn preparation for update 0.14.0, PUBG MOBILE servers down for maintenance from 00:00:00 to 04:00:00 (UTC) on August 13, 0.14.0 will be released on August 14

stuck cairn
#

In 4 hours

somber beacon
#

Ok

wide lance
#

CANT U READ?

analog remnant
#

Hi

wide lance
#

Bye

obsidian timber
#

before 12am, I had a serious bug where I was stuck to the ground, and I wasn't able to shoot and nobody was able to kill me too... I later just quit.. hoping nobody report this though

wide lance
#

@night cloakIn preparation for update 0.14.0, PUBG MOBILE servers down for maintenance from 00:00:00 to 04:00:00 (UTC) on August 13, 0.14.0 will be released on August 14

night cloak
#

Ok

meager fox
#

Will you fix the ping of middle East server with the update?

wide lance
#

How bout u get a better internet

light trout
#

Ping depends on several factors. The distance the packets has to travel, the IP network of your ISP, and several other network problems that hold up the packet. In conclusion, bandwidth and ping can affect each other in certain circumstances but you cannot expect a lower ping by simply getting more bandwidth @meager fox

stiff kite
silk crow
#

@stiff kiteare you playing with hacker?

night cloak
#

@night cloak

#

Hello

#

Why pug say me server not online yet

#

So this new update ... is it basically cash shop to get rewards ?

wide lance
#

Ur bored enough to ask this pointless question in this place where we slove questions about accounts with valuables being ban

stiff kite
#

@silk crow Brow i play with randome people because im ranking in FPP / Duo and you know when u play in Emulator is not easy to dind match not like mobile so always got the same players and the same team

glossy nacelle
#

Can we reduce the number of hackers?

#

When we reached ACE tier in each match one or more hackers will be there

gray granite
#

Pls ban these cheaters

slender roost
#

5568915605 ban this account number

light trout
#

@glossy nacelle The best way to reduce the number of hackers is by reporting as soon as you encounter them

glossy nacelle
#

@light trout we do that but still we face this issue in next game from another hacker

light trout
#

Android is an open source operating system, anybody can modify the source code very easily. It's not about cheat plugins or software anymore, it's about data. @glossy nacelle

last swallow
#

Is Erangel 2.0 included in this update?????

light trout
#

Erangel 2.0 has just been announced, it won't come to Mobile version before the end of the year.
You can see the map on PUBG PC, however as it's an adaptation, it doesn't mean the mobile version will be exactly the same.
The teaser shown in #news has stills from the PC version. @last swallow

sonic dew
#

Now itโ€™s 2:12am UTC exactly servers are down ?

deft torrent
#

7 UTC servers will be back up @sonic dew

warm heath
#

Tbh I wish they wouldn't change the smg power the ump is perfect as it is and now they want to mess it up also the vector going to 9mm when the real vector is .45 why change that it doesn't make sense.

sonic dew
#

@deft torrent thanks Iโ€™m waiting for that ๐Ÿ˜๐Ÿ˜๐Ÿ˜

deft torrent
#

Np bud

night cloak
light trout
#

@night cloak The servers are down for the maintenance, refer to #news for more details

rain wraith
tawdry zealot
#

Is Bigfoot safe to use?

night cloak
#

@light trout how long do think it'll be down

rain wraith
#

4-8 hours

light trout
#

The time 07:00 UTC is an estimated time, actual time maybe shorter

ancient robin
#

it said for the 13th tho, im confused

light trout
#

The current UTC time is: 02:28, 13th of August 2019

night cloak
#

@ancient robin its said for the 14 on mine

#

@light trout guess wont be playing till tomorrow

ancient robin
#

so why isnt it working rn?

light trout
#

@night cloak The maintenance is right now (13th of August) while the update will be available on 14th of August (tomorrow) for downloading

night cloak
#

@light trout ok thx

ancient robin
#

today is the 12th lmao am i missing something

night cloak
#

@light trout will the update happen when entering the game or from play store?

#

@ancient robin o ya it is um my watch had the wrong date sry

ancient robin
#

its okay i just dont understand why its not working maybe everything is a day earlier

night cloak
#

@light trout

#

Plz answer

light trout
#

@ancient robin There are timezone differences, most part of the world already is on 13th of August
@night cloak The new update will be available on the Play Store starting 14th of August, there might be a little time delay depending upon your region

#

Sorry for the late response, I had to make sure I'm providing the accurate information

ancient robin
#

oh okay thankss

night cloak
#

Thx for this information @light trout it help a lot I was really confused over what was happening. You got me on track ๐Ÿ˜‰

light trout
#

The pleasure is mine !

#

@night cloak This is not the appropriate channel to discuss that, you're free to use #chat. It keeps things neat and clean ๐Ÿ˜ƒ

winged oak
#

Hello...i had some queries

#

Can someone help??

light trout
#

Feel free to ask

night cloak
#

How many hours till servers up ?

light trout
#

Current UTC time is 03:03, so you can expect 4 more hours

final sail
#

Guys for pmco registration how to make 256*256 pixels logo?

spark hamlet
#

Ah damn

#

Ok thanks for the info

bleak furnace
#

Game is stuck on loading screen.

night cloak
coral leaf
#

Do we need to redownload all the map again after tomorrow update?

light trout
#

No, as long as you simply update the game

lethal roost
#

How to send cheater video to pubg

night cloak
#

pubg dont want ban the cheaters @lethal roost

lethal roost
#

But why

light trout
#

@night cloak Please do not mislead anyone

storm flumeBOT
#

Hello, @lethal roost!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak
#

they just update the game and make money and dont update anti cheat

#

Avoid misleading others. They are banning hackers regularly with the release of fair play notice. Yes the process is slow but it is indeed effective @night cloak.

#

u dont see cheaters in all ranks they all everywhere and have super jump fly car speed car no recoil and aim hack

#

when i go in game every time see 10 cheaters super jumping in when game want started

#

pubg mobile now like csgo many people have hack

tepid stratus
#

Crew challenge winner = Hackers๐Ÿ˜‚

night cloak
#

++++++++++

#

You can take this to #pubg-mobile if you don't want any help.

#

@night cloak u cant say to pubg mobile crate anti cheat better ?

#

this all things its for support

#

As I said earlier they are improving it.

#

this server discord never help to feedback pubg mobile yeh ? @night cloak

#

Android is an open source operating system, anybody can modify the source code very easily. It's not about cheat plugins or software anymore, it's about data.

#

@night cloak emulator for pc ?

polar cedar
#

Excuse me, I have a question, I have the prime plus and I wanted to know what will happen with the 20uc daily and it does not let me into the game, I await your prompt response

night cloak
#

@polar cedar Don't worry. Maintenance will be over soon, then you can login and collect 20 UC

#

servers is down for update ?

carmine carbon
#

Yes @night cloak

#

Until 7 UTC

night cloak
#

You can send feedback through customer service. We are just volunteers here to help and we don't have any contact with developers.
You can use Gameloop emulator to download the game on pc @night cloak.

#

@night cloak ๐Ÿ˜ i know i have it

polar cedar
#

@night cloak ok thanks

night cloak
#

Then why did you ask?

balmy nexus
#

Hello please does the servers back on ?

light trout
#

The servers would hopefully be back within next 3 hours, meanwhile refer to #news to keep yourself updated

sudden basin
#

Help any1

storm flumeBOT
#

Hello, @sudden basin!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

tired pagoda
#

PUBG MOBILE is not opening today, what is the reason?

sudden basin
#

Yes me too I cant open ot

tired pagoda
#

What is the reason bro??

sudden basin
#

It says server not responding

#

Idk

night cloak
#

It is under maintenance @sudden basin @tired pagoda.

sudden basin
#

Oh , when it's going to open again ?

ripe elm
#

@night cloak how much time need to be okk ?

tired pagoda
#

How much time it will take for restarting the servers?

night cloak
#

The servers should be working now...

tired pagoda
#

@night cloak

sudden basin
#

God I was just going to play with my bro

night cloak
#

Approximately 3 more hours.

#

Itโ€™s 4 UTC

sudden basin
#

Oh nooo

tired pagoda
#

Thanks bro @night cloak

night cloak
#

No problem!

#

It will be up until 7 UTC @night cloak.

#

Wtf they said 4 UTC๐Ÿคจ

dapper jetty
#

hey

#

the game nots opening

light trout
#

Please refer to #news @dapper jetty

dapper jetty
#

@light trout mm it's 7:00?

light trout
#

Discord is showing you the time according to your timezone, while the one in message is UTC timezone. There is approximately 3 hours still remaining

#

Current UTC time is 04:15

rose glen
#

Can't login in game

#

It says wait for 120sec

#

And after that again it says this

#

Servers are still down or what

light trout
#

The game is under maintenance, refer to #news

rose glen
#

Okkk

lime tangle
#

Cant login

light trout
#

@lime tangle Hey! Would you like to read the above message ?

coral mason
#

Heyy.. guys dunno if can get help here

#

Buh i made a facebook to play pubg & i locked out of it buh i didnโ€™t use my real name & all that buh i have access to the email & phone numb buh they locked the account asking for identification with as i said its nt my main just a account to ply pubg any #help?

tepid gate
#

Are ipad players allowed in PMCO fall Split

wet finch
#

When the game back?

#

Pls give me it by Saudi Arabia time

glossy sable
#

@wet finch in 3 hours.

wet finch
#

Oh ok thx

glossy sable
#

@coral mason it's a Facebook issue, you should contact their Customer Support.
As it's at risk, might wanna do it ASAP.

coral mason
#

I want a email for them u have any idea where i can find it

tepid gate
#

@glossy sable do you know what devices are allowed for PMCO

coral mason
#

They only list some options buh, none of them seems to help

glossy sable
#

@coral mason Just Google it, you'll find it.

#

@tepid gate For Crew Challenge all are allowed, for PMCO I'm not sure. No emulators allowed for sure, and the finals are on official devices, but I don't know about the preliminaries.
Check the full rules of the PMCO.

tepid gate
#

@glossy sable Ok

west coral
#

I can not login hellllppppp. The loading page does not end and my internet is totally fine

light trout
#

@west coral The servers are currently down for maintenance, they should be back within 2.5 hours. Refer to #news to keep yourself updated

west coral
#

i am clicking login and it says login after 300 seconds

#

are servers down right now?

glossy sable
#

It's the default message, servers are back in less 2h30.

#

Servers are in maintenance for the update, check #news.

west coral
#

next time please also add IST timings for maintainace

glossy sable
#

It's UTC, so everyone can use it.

west coral
#

it gets confusing. Also sorry for the trouble

vast socket
#

@west coral Google it

glossy sable
#

We can't add everyone's time zones.

#

No worries.

west coral
#

okay

#

Will there be a announcement on when the server get back up?

maiden urchin
#

I need help i just got out off my 14 hour flight from Vietnam and when i tried logging into pubgm it wouldnโ€™t let me login

long rivet
#

Erangel 2.0 will come with 14.0?

west coral
#

@maiden urchin dude read above the server maintanence started

maiden urchin
#

Oh oof thanks then

west coral
#

np

surreal pumice
#

When game servers will open?

#

No its 4:51 utc

west coral
#

approx. less than 2 hours 30 mins

silent terrace
west coral
#

that looks good though xD

silent terrace
#

๐Ÿ˜

glossy sable
#

@silent terrace notch screen I guess?

#

@hexed mortar well it's actually fixing.

hexed mortar
#

hurrrrrrryyyy uppppppp

glossy sable
#

@hexed mortar might wanna be patient?
Opens in 2 hours.

west coral
#

@hexed mortar either chill out or leave the game

hexed mortar
#

wtf,leave the game? u are out of ur mind

glossy sable
#

@surreal pumice 2h

west coral
#

then u can be waiting patiently

silent terrace
#

nope @NF Gaming#6871

hexed mortar
#

@glossy sable ty buddy

glossy sable
#

@hexed mortar @west coral
If you don't need anymore support please move to #chat or #pubg-mobile.
You're welcome bud.

#

@silent terrace wait when was that?

silent terrace
#

after 0.13 it started acting like this

#

sorry 0.13.5

glossy sable
#

Did you report it?

reef anchor
#

When is the update gonna come??

glossy sable
#

@stray apex

  1. Don't repost
  2. We don't know, you have to contact the organizers of the tournament.
#

@reef anchor you have been answered in #chat, don't channel hop.
Tomorrow.

cursive verge
#

When servers will be back?๐Ÿ˜‘๐Ÿ˜‘

#

Bored Without PuBG

rose glen
#

At what India time

west coral
#

same

rare scaffold
#

2 hours more @west coral @rose glen @cursive verge

cursive verge
#

okay

winged oak
#

Servers.?

rare scaffold
#

@winged oak 2 hours

cursive verge
winged oak
#

Um...7 utc in 45 mins..howcome 2 hours.?

cursive verge
#

1 hour 39 min left right?

rare scaffold
#

Yah

winged oak
#

@cursive verge hin ki bhend ki kuss.

cursive verge
#

Who is feeling bored without pubg?๐Ÿ˜ข๐Ÿ˜ข

vast socket
#

Would someone please give me patch note?

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @winged oak. Refer to #482111832669159445 for language channels.

west coral
#

@cursive verge me

rare scaffold
#

Please do your conversations in #pubg-mobile, this channel is for support only

vast socket
#

Would someone please give me patch note?

light trout
#

@vast socket You can find them on the main menu screen in the game. The patch notes are to large and will take much to type here

olive isle
#

@rare scaffold dude. Tell me Android update size

rare scaffold
#

Should be more than 2GBs @โ˜…ๅฝก[ฤฆโ‚ฌฮ”ฤลžฤฆร˜ลฆ]ๅฝกโ˜…#7413

#

@olive isle

olive isle
#

@rare scaffold I know game size please tell me playstore update size

rare scaffold
#

I am telling about play store update size only my friend

west coral
#

that is one hell of a big update

stable ether
#

2GB !!
last time it was arround 500 MB

#

0.13

hexed mortar
#

what are u guys talking about.....?

west coral
#

@stable ether well the new map data and some other changes

compact cradle
#

Hi

frozen schooner
#

i cant log into game man

#

what the hell

west coral
#

@frozen schooner the server is down for maintanence

frozen schooner
#

when will server open???

west coral
#

around 2 hours

west coral
#

oofer gang

compact cradle
#

Ban this guy please

stiff haven
#

Lol kd 109

compact cradle
#

Yea killed us so we know

wide lance
#

@frozen schooner @west coral @winged oak @cursive vergeIn preparation for update 0.14.0, PUBG MOBILE servers down for maintenance from 00:00:00 to 07:00:00 (UTC) on August 13, 0.14.0 will be released on August 14

fallen anvil
#

Good gaming chair thats all

west coral
#

i once meet a 210 kd person also @fallen anvil nice joke

wide lance
#

The admins here are not pubgm admins they're discord admins

#

Stop asking for bans

west coral
#

@wide lance i know that and i am not asking for bans

fallen anvil
#

There are also devs but they have hide their roles

graceful forum
#

@wide lance not Admin they are actually staff

#

@fallen anvil nope

#

They are just common man/ women

fallen anvil
#

@graceful forum yes i saw this discord server on pubg official youtube

wide lance
#

@graceful forum the admins here are the server admins and staff

graceful forum
#

Don't tell about anything if you didn't research about it @wide lance @fallen anvil

west coral
#

@graceful forum @wide lance @fallen anvil please move to #pubg-mobile

graceful forum
#

@night cloak hey bro are you there?

night cloak
#

Yes?

graceful forum
#

Give them ..there question answer ..they didn't believe me @night cloak

night cloak
#

What answer?

mild nest
#

Hlo

graceful forum
#

They are thinking you guys are dev @night cloak

night cloak
#

We are not devs.

graceful forum
#

@wide lance @fallen anvil ๐Ÿ˜

mild nest
#

Hii

graceful forum
#

@mild nest go to the #chat

rose glen
#

At what time will if come online

light trout
#

@rose glen The servers should hopefully be back within 1.3 hours. Refer to #news to keep yourself updated

rose glen
#

๐Ÿ˜Ÿ ok

night cloak
#

there will be a scam update

elder dirge
#

When will update roll out in emulator

night cloak
#

It will be available soon after mobile users will get the update @elder dirge.

wide lance
#

@graceful forum eh dude

#

Where in the hell did I say dev

graceful forum
#

Admin?

wide lance
#

Those 3 aren't the same thing buddy

graceful forum
#

I am telling about king

wide lance
#

Than why u ping me

graceful forum
#

No you also want question answer that's why @wide lance

wide lance
#

@graceful forumwhat questions

blissful leaf
#

Pubg wont load anyone knows why?

wide lance
#

@blissful leafIn preparation for update 0.14.0, PUBG MOBILE servers down for maintenance from 00:00:00 to 07:00:00 (UTC) on August 13, 0.14.0 will be released on August 14

graceful forum
#

They are server admin @wide lance

grizzled lark
#

It's under maintenance now, @blissful leaf.

blissful leaf
#

Its 9 am in my country btw

wide lance
#

@graceful forum yeah I said that myself

graceful forum
#

@grizzled lark why i didn't see you online ๐Ÿ™„

wide lance
#

@blissful leaf maintenance time is in UTC

graceful forum
#

If anyone from ist zone it will be open after 12 AM

wide lance
#

@graceful forum what did I say

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

graceful forum
#

@wide lance stop it ..come to #chat

ancient robin
#

how bout for edt zone

wide lance
#

@graceful forum why don't we stop this pointless argument instead

upper ocean
#

So the game is in maintenance rn?

graceful forum
#

Ok my mistake now stop it @wide lance

ancient robin
#

yes

#

for some ppl and not others i guess

grizzled lark
#

It is for everyone.

ancient robin
#

i thought i saw tht some ppl were playing tho

graceful forum
#

I don't think so @grizzled lark

grizzled lark
#

Ok.

ancient robin
#

lmaoo

graceful forum
#

๐Ÿ™‚

ionic star
#

How long the servers will be offline

graceful forum
#

@grizzled lark can i know .why you ask this question ?

light trout
#

@ionic star The servers would hopefully be back within an hour

ionic star
#

@light troutokk

night cloak
#

@night cloak i have video proofs of cheater on youTube they live stream their game
Now take strict action against them

#

@merry sandal

merry sandal
#

Please report them to Customer Service in-game, @night cloak. We do not handle in-game bans.

night cloak
#

@merry sandal ya but it's bot

#

And i can't send those links there

merry sandal
#

Pretty sure you can. Maybe try uploading pictures?

winged oak
#

Servers will be backed up in in 47 mins.approximate..right?????

upper wind
#

@merry sandal

#

Servers will be backed up in in 47 mins.approximate..right?????

wooden mirage
#

@upper wind yes

grizzled lark
#

Cannot be sure, @upper wind. But it will be updated in #news, whenever the servers are back.

winged oak
#

@upper wind lel..u copied literally the whole message..

wide lance
#

Staff members are the most responsible for this channel please avoid helping / interrupting when they're pinged / asked, also avoid chatting which can results in penalty

grizzled lark
#

The maintenance time is an estimate, and servers may come back earlier or later depending on actual progress.

woeful yoke
#

How much estimate time left ?

quasi dome
#

the new infection mode is only for room's?

glossy sable
#

Half hour, @woeful yoke.

@quasi dome No, it will be EvoGround, it was room only in Beta.

woeful yoke
#

Ok @glossy sable

steady laurel
#

Is it for me or for everyone that pubg is not opening

woeful yoke
#

@steady laurel for everyone bcz of maintaince

merry sandal
#

The servers are currently under maintenance, @steady laurel. They should be back up in an hour or two.

glossy sable
#

What

mental dove
#

@merry sandal Pls upload patch notes in Discord ASAP ๐Ÿ˜€

steady laurel
#

Ohhoo. Okh okh .

glossy sable
#

@mental dove They'll come in time.

merry sandal
#

That is the aim, @mental dove.

mental dove
#

Okay thank you๐Ÿ˜Š

runic wagon
#

Ummm i cant change my bacround

#

Its perm stuck with the first one what do i do?

glossy sable
#

What background, @runic wagon?

runic wagon
#

Yunno the backround

#

That your player stands in?

glossy sable
#

The lobby background?

runic wagon
#

I can change it and the game wont let me

glossy sable
#

Right now?

runic wagon
#

I cant even see the new stuff unless I'm I some ome elses lobby then I goes back to the original when i alone

raven wadi
#

Game not opening

runic wagon
#

Nooo

wide lance
#

@raven wadipreparing for update 0.14, PUBGM servers maintenance from 00:00:00 to 07:00:00 (UTC) August 13, Update August 14

runic wagon
#

It works fine its just the lobby that bothers me

split fern
#

Is this Playstore update or ingame

proud nova
#

playstore

runic wagon
#

I used to be able to change I when ever i want but I don't work now

light cipher
#

What will the update size for android? (1.95 GB)

proud nova
#

for android

maiden salmon
#

@light cipher nope

glossy sable
#

@split fern in store, tomorrow.

grizzled lark
#

We don't have any information about that, @light cipher.

proud nova
#

2.53 gb for ios

maiden salmon
#

@proud nova nope!

proud nova
#

?? @maiden salmon

glossy sable
#

@runic wagon might want to wait for tomorrow, after the update it should be fixed.

runic wagon
#

Just how big is dis update

glossy sable
#

@runic wagon 1.98 on Android, nearly 3gb on iOS.

runic wagon
#

Ooo

light cipher
#

Ok almost 2 gb

runic wagon
#

Pubg is the only app besides social media that takes u space

glossy sable
#

For Android, yes.
Google Play Store update.

#

@runic wagon well it's a big game.

runic wagon
#

And pubg takes most of it dont think i can updtate?

light cipher
#

Pubg update is worthy...

runic wagon
#

Yeah ik

light cipher
#

Erangel 2.0 in this update?

glossy sable
#

You can uninstall and reinstall other apps for the update, it will take 2 hours at most.

#

@light cipher no.

runic wagon
#

Over the course of playing for 2 months iv made 230 friends 3 Are ever only

humble pelican
#

Are the servers up now?

runic wagon
#

Online