You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
#questions
storm flumeBOT
storm flumeBOT
Hello, @keen hornet!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
maiden raptor
Pubg mobile l have quickly question pls help me out this my game always lag with 60 to 44ms ping and while am playing the game l lag so hard even when play Arcade mode so pls help me how to fix the lag and bugs
spring void
@maiden raptor report bugs in #555492558428700682 and ingame, lag can also be due to your device, try using smooth graphics and highest framerate
keen hornet
I already reported 2 time's but this same cheater 3 time's encounter me and my sqoud in automatching game 😭 so why not get he's bannad... Reply me ... Machete 2.0
daring patio
I am sorry to inform you this but we do not deal with banning people for whatever cause, @keen hornet. Please refrain yourself from posting more messages about this issue.
keen hornet
U deleting my massages
So why u deleting my massages ... answer me
Wow you try to remove me from pubg support
flint quartz
Glitch
bold siren
Teaming up with cheaters will lead to a suspension, @cobalt depot.
maiden raptor
Pubg mobile weak 😂
dense ridge
Contact costumer support @cobalt depot
cobalt depot
no one replies. i have spent so much money on account and this is what i get 😦
@dense ridge i am humbly requesting your help
dense ridge
@cobalt depot unfortunately, we can't unban you here
Costumer support is your only hope
cobalt depot
so if customer support does not reply and you cant unban what should i do
dense ridge
Wait for costumer support reply
cobalt depot
Thank you 😦
shrewd ether
Hiii
jovial anchor
do you need assistance? @shrewd ether
crisp swallow
I was report a hacker with proof video but he didn't getting ban for a week now.
And i dont cheating but get ban very funny 
jovial anchor
@crisp swallow if you want to report a cheater with evidence contact the cusomter support, we can't help further here, plus all bans are justified, maybe you got a data ban?
if you got a "data" ban then check the pinned message in this channel for a solution
crisp swallow
Yes i just complain about it
night cloak
@crisp swallow Most of the cheater use emulator. They use anti-ban and also bypass emulator detection. As a result anti- cheat system don't work for then. So, they don't get ban. . Also, anti-cheat system is not perfect. As a result, some time normal people get ban without any reason
jovial anchor
there's no such thing as anti-ban, if reported and taken a look over it'll 100% be justified if seen as a cheater @night cloak , also there's no such thing as a "ban for no reason"
night cloak
@jovial anchor I think you don't know about tech world. Anti-cheat is a software.
crisp swallow
No event "data has been change" when i play i just playing and after login next day message "your account will be banned for....." wtf
night cloak
Which bypass anti-cheat system
jovial anchor
@night cloak yes, but an anti-ban just makes it harder to detect but not undetectable
well, if reported ofc
brazen lotus
This doesn’t seem to be working.
night cloak
@jovial anchor ban for no reason: as i said anti-cheat system is not perfect.so, Sometimes anti-cheat detect normal situation as abnormal
jovial anchor
i would like to see someone claim they've been banned unfairly, there's always ar aeson @night cloak
crisp swallow
If i hack or cheating they will catching me when i playing right???
What the heck when i off they ban me
jovial anchor
now please take your discussions to #pubg-mobile
night cloak
@night cloak make sure that you put your ear phone in correct ear.
@brazen lotus You'll have to win a tdm match when your opponent team has 39 kills. Basically 40 vs 39.
@jovial anchor check #pubg-mobile
untold pasture
What us this??
brazen lotus
Thanks. You have given me @night cloak
night cloak
Just restart your game, @untold pasture.
brazen lotus
In game, terminator flashes up after 10 kills. It was confusing me
night cloak
@brazen lotus I know right? I was confused at first as well.
night cloak
Hello teaming with others which are premade with me it's accepted?
@night cloak Teaming is a violation to the ToS and if reported, it will result in a temporary or permanent suspension of your access to the game account.
empty ermine
@crisp swallow I have been banned fallsly too
remote socket
Why they not showing the whole name in the banned list
night cloak
@night cloak if i have evidence about a squad which had teaming with another one where i can send evidences?
empty ermine
Don't know maybe they don't care
night cloak
@night cloak You can directly contact with customer support, which is more effective. You can also search up their name on add-friend section and report each individual - less effective.
@remote socket Because of privacy. The one's know them or had been killed by them will recognise them easily.
night cloak
Hello
I want rebort a problem
The game full of hackers😑
How to ban this hacker pls tell meeee
Why do my game keep crashing every match
magic otter
I have a video of hacker hacking it’s just ruined the game
Can you banned him he is in ace and with 19 kd just ruined other games
Any one help
deep oak
heelo
anyone up here?
the collect uc button ain't working even after i did forgot to collect uc day before yesterday
previously, i lost my 175 UC's and now 20 more
had searched up on google and mostly people are getting the same issue....has been over 3-4 months i guess since i am trying to get my lost uc's back
kindred zephyr
This hacker killed me ban him this game is full of hackers now
Getting tired of getting killed by hackers if it continues I'm done with this game I'm not spending another dime for this game 😡
jovial anchor
@kindred zephyr please use the customer support in game we can't help you here, other than just reporting him and giving customer support proof
jovial anchor
if you have more proof contact customer support and send them it
kindred zephyr
How to contact customer support?
jovial anchor
go to settings, the button should be the buttom you can also refer to #481198147478224896 , it's around .6
kindred zephyr
Ok thanks
jovial anchor
no problem
echo eagle
How can I delete my account?
worn forum
Not allowing to add one more 3 after my character id.
wispy palm
@worn forum What is This?🤔
jovial anchor
have you tried copying your id and pasting it there?
worn forum
@jovial anchor yes i did nothing happened. same short of 3
wispy palm
@worn forum Can You Give Me The Link Please? I Cant Find Pubg News:(
onyx cairn
You need to update your discord app.
@wispy palm
wispy palm
Oh Ok Thanks @onyx cairn
verbal gale
what to do if india bonus chat writes a role error
wispy palm
There Is An App Named "Flashdog". Does It Make Us Get Banned?
There Is An App Named "Flashdog". Does It Make Us Get Banned?
mossy sundial
Anybody ever had the same problem?
inner spade
NA FPP Solo wait time went to 20 minutes then said no opponent found
warm lion
gaunt moon
ID; qwd98uqi
Bro, this player deadly hacker please ban immediately it's my request
untold bluff
runic niche
After this update will prime cost 20 dollars?
bold siren
Any kind of third-party softwares will get you banned, @wispy palm.
It is most likely related to your internet connection, @mossy sundial.
It’s because very rare players play on that mode, try switching the mode/server, @inner spade.
It can be related to your or your friends internet connection, @warm lion.
night cloak
The rewards from the voting are they permanent?
bold siren
Unfortunately, we cannot do anything about your issue in here, @untold bluff. No accounts are banned without any reason, if you think it was unfair, feel free to file the claim and wait patiently for the respond.
No, @night cloak. It is for few days depending on the item.
night cloak
?
last ridge
reduced gun damage for tdm is a joke, everyone already has -40%-45% dmg reduction
jovial anchor
@bold siren he asked when his account will open in arabic, like what hour o'clock
@untold bluff it'll open in : الساعة واحدة وسط النهار
lofty sapphire
Good day. I have such a problem: Why is my rating not increasing in the top of the killings and in the overall rating from the 1st person? I currently have 4634 rating points and I should already be in the top 500 to get a conqueror, but however, if I open the top, then for a week my points do not change and show 3739 points and 6961 place in the rating? This is clearly a problem of the game, because when my friends score 4500 rating points, they already get a conqueror, and I have 4,600 and haven't got it the second day already. The same situation and on the points of the killings, I have to be in the top 30 of the killings with my 5000 points, but the game got lost and the week shows the same number, and the top 1000, although in fact my points are rising, but because for failures in the game, they are on my place. I ask you to correct this misunderstanding, because after a week the new 8th season of the RP will begin, and my rating does not increase to take the conqueror. Thank you for understanding!
storm flumeBOT
Hello, @lofty sapphire!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
jovial anchor
here we can see 2 people argue with long para's in their natural habitat
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
jovial anchor
why did i get shadow pinged
night cloak
Is that alowed to play as a team in single game ?
I saw 3 players playing together in single game..i record it
Really unfair
tranquil imp
coral leaf
@remote socket nice map placement 
remote socket
@coral leaf thx bur i cant see it anymore lol since i do claw
light trout
night cloak
Oh didn't know, sorry
sage forge
Can i use developer options settings for getting MSAA in game???
Phone's developer settings
proud oasis
Tf do I use for game Id?
I tried my id multiple times but it won’t let me vote
I have an extra number in my profile ID but it’s not letting me put it in
restive solar
Hi
vagrant onyx
@restive solar hello
whats your issue ?
blazing saddle
@remote socket This place is not for submitting bugs. I think you are well aware of that.
night cloak
@blazing saddle are those rewards permanent or time limited (pmco voting)
blazing saddle
@night cloak Teaming up with enemies is against the rules. Kindly refrain from doing that. Also feel free to use the ingame report button if you find players teaming up with enemies.
@night cloak If the items in the inventory show a timer countdown then they are timelimited, else they are permanant.
@proud oasis I am pretty sure Game ID refers to your ingame Character Id.
But if it is not accepting, maybe wait for someone who knows about the problem and is able to help you better.
kind otter
Don't know if this has been asked here yet or not, but is there a current bug with smoke grenades and grenades? I throw them but they never poof or go boom. Just started happening recently
storm flumeBOT
Hello, @kind otter!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
sonic tide
Dear PUBG
My Game I'd 5170221758.
My Jinxed 1 Achievement not complete due to some gilich.
Kindly do the needful support.
blazing saddle
@sonic tide You have to not get a legendary item 30 times in a row
If you get a legendary item the counter is reset and you have to start all over.
sonic tide
We alreary 100 more create open we not get legendry items
blazing saddle
Are you sure you did not get a single legendary item in 100 crates?
I really doubt that.
somber beacon
Pubg lite release date in india
lusty grove
Need help
I submitted my clan recruitment process on 7 and till now its not submitted
rare scaffold
@somber beacon where do you live dude? It was released in india on 4th of July, also this server is for PUBGM not for PUBG lite, do not go off topic
coral leaf
@proud oasis what is that login for ?
proud oasis
To vote
blazing saddle
@sage forge You can use the inbuilt features of your device to any extent you want. Only the use of 3rd party apps which may modify the ingame files to gain an unfair advantage over other players goes against the ToS.
proud oasis
I’m not stupid I know what profile ID is it won’t allow me to enter the last number
blazing saddle
@proud oasis Just wait for someone with better knowledge about the issue to come and help you out. Be patient.
lyric slate
blazing saddle
@lyric slate 14th
alpine galleon
Unable to vote in pmco.
The game id section doesn't accept the last digit of the player's id.
@night cloak
@proud oasis
Yup
faint escarp
What ? Why idi consists of 10 numbers, and in voting it is only possible to shuffle id up to 9 digits
rare scaffold
You are the third guy I am seeing with the same issue
But my friend please do not abuse @faint escarp 😭
faint escarp
Min-9 LOL
but we have 10 numbers in the game
alpine galleon
@faint escarp
Yup same here.
grizzled lark
It's a problem from the other side, it should be fixed soon, Thank you for your patience.
alpine galleon
@grizzled lark
Ok
pulsar kindle
When I use 3th party app my account is suspand for...how match time
grizzled lark
10 years, @pulsar kindle.
plush bolt
I am always getting high ping....I'm tired of this 😥 anyone know how to fix this issue
night cloak
@faint escarp bruh ,can you dm that link please?
night cloak
Ok
gaunt moon
Hackers are in every match I play what will I do
alpine galleon
@gaunt moon
Report them.
night cloak
@onyx cairn when do I get rewards?
storm flumeBOT
Hello, @gaunt moon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
young shore
Hey, I’m having issues ADS-ing. Just started today. When I go into a match, the team list is overlaid on top of my ADS button. In both FPP and TPP controls, it shows the list lower, where it should be. No matter what, it’s stuck in the default position when I go into any kind of match. I’ve restarted the app, to no avail. It allows me to ADS for a split second (not even fully scoped), but then undoes it. I’m afraid pressing repair client could reset my controls completely. Is this a safe/only option or has this bug been fixed with another solution?
night cloak
@young shore Can I see a screenshot of the layout having issues?
young shore
This is my FPP layout
The left side fire button is disabled, it just shows up for layout customization
night cloak
@young shore What happens if you move the fire button somewhere else and put the name list on top left?
night cloak
Also the ADS button. Put that on right side, or somewhere away from the name list.
strange sonnet
can i get Pubg india discord link
@young shore enable it in settngs
Enable fire button left in settingsernal settings
young shore
I don’t want to fire with the left fire button
strange sonnet
Okay its same i guess
young shore
I want to ADS. I only use the right fire button
young shore
@night cloak no change. No matter if I use a different layout or change the button position, the ADS doesn’t work
@strange sonnet it already is. That isn’t the issue I’m facing
strange sonnet
ADS meaning @young shore
vivid cargo
@night cloak I can't dismantle two same permanent items in my inventory
young shore
@strange sonnet Aim Down Sight
strange sonnet
Okay itis possible
young shore
@vivid cargo they should be stacked, not shown as separate items. Try restarting app?
strange sonnet
@vivid cargo Nice collection
smoky trail
- No door but open button is stuck.
- Start button and events as well as a few other things stop appearing on-screen.
young shore
Sorry for another ping, @night cloak but I did some testing. The rest of the layout can be moved around, but the team list can’t—its only in the right spot when in settings. No matter where the ADS button is, size, layout etc, it doesn’t work right. If I can send a brief clip of what happens when I ADS, I will.
The file is 12mb..
novel trail
hello. anyone have same problem like me? my tier 5700+ squad... but in rank 5455, and not update until now (1 week ago) .. any solution please? i was report in game. but ..... 0 ^.^ thanks
pale falcon
That’s a known issue, @novel trail.
You may relate to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. Before submitting a report, confirm whether a similar report has already been submitted in #555492558428700682. If that is the case, upvote the report. Only submit a separate report if you have additional information that has not been provided in the original report, and submit only one issue per report. We'd like to keep all reports about a specific bug in one thread to keep track of its progress properly, so if you find a topic wherein someone posted about the same issue you're experiencing, simply reply to that topic, @smoky trail.
novel trail
so? i cant get qonqueror this season?
pale falcon
The season ends soon, @novel trail. You can try again once it does.
trail swift
vivid cargo
@strange sonnet I total have 10 helmets in my inventory
@young shore I restarted the game, I repaired the game , I even uninstall and reinstall the game
young shore
@vivid cargo dang. I’m having a similar issue that won’t fix itself by restarting. I haven’t gone as far as reinstall/repair, but I’m close
night cloak
@lime juniper can we also able to get prime plus at 50% tomorrow also or the offer will end up today?
lime juniper
Have you checked the discount notification in the game?
lime juniper
What does it say? I have not checked.
Since no specific time is given, we should expect it to be July 10 at 23:59:59 UTC.
night cloak
That means, I can delete my account?😍
blazing saddle
@night cloak I think it is self explainatory
smoky trail
How do I send a gift to a friend? (item)
blazing saddle
@smoky trail you can send gifts to friends via the ingame shop menu by clicking the gift icon next to the purchase icon. You need to have a minimum synergy with the person you want to send the gift.
night cloak
What kind of information do I need to provide them by email to delete my account?
blazing saddle
@smoky trail
smoky trail
Okay
blazing saddle
@night cloak Details like character Id, in game username, reason for erasure etc.
night cloak
@ToRoiD So, if someone's ID get ban, can he/she request to delete his or her account?
smoky trail
I cannot gift something i already own?
night cloak
Hello
blazing saddle
@night cloak You can request an account deletion but it is highly unlikely that you will be able to login via the same social media. You can request a deletion regardless.
@night cloak How may i help you?
night cloak
I am not getting ranked since yesterday
I was at rank of 900 around in server ranking asia tpp squad
And also at 22 rank of headshot kills in india asia server
blazing saddle
@night cloak This is a known issue. Kindly report it to the ingame customer support or you can refer to the message below.
storm flumeBOT
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
night cloak
But none of the places showing my latest tier information
It is a known issue? Means many more are facing it?
blazing saddle
Yes
night cloak
Okay thank you. But any update when it could be fixed? I was at the verge of becomign conqueror this season
I will report in game as well.
blazing saddle
Maybe the next update. We have no further information regarding the issue.
smoky trail
I asked if I can't gift something I already own
night cloak
@smoky trail Nope. Except the BP.
night cloak
I'm not aware of that, @remote socket.
Why am I unable to get rewards from connecting Indonesia server??
@night cloak
@lime juniper
lime juniper
I am afraid I do not have any information on that.
night cloak
Agh okay!
@night cloak If there is any regional offer, you can find your regional server in #481199117381533716. Ask there, they probably knows it.
@night cloak well I'm trying to get it through vpn so 🙄🙄
@night cloak We won't be able to help you with any sort of VPN. Please move to #chat.
blazing saddle
@night cloak For information related to usage of VPN kindly check the pinned message in this channel.
Also use of VPN is strictly not recommended.
night cloak
This feature likely prevented you from using such VPN services to obtain rewards, @night cloak.
velvet spruce
Hey how can anyone vote in PMCO as my game ID is of 10 digit but the option containing only 9?
blazing saddle
@velvet spruce This is an error from their side, it will get fixed soon. Sorry for the inconvinence.
blissful lion
I am not getting 100 rp even tho I have done all the missions there are. Do you want me to buy ranks, Or is there going to be more missions?
night cloak
I believe there are missions from the events that will boost you up to Level 100, @blissful lion.
If it still doesn't get you to Level 100, you will have to purchase ranks.
blissful lion
Alright, Thanks.
topaz ferry
Ehh help i can't login to the game
It just takes a long time to load then gives me an error
night cloak
Could you provide a screenshot, @topaz ferry?
topaz ferry
Ok just let me go back to the game for one sec
viral patrol
i have very lag but somebody told me i should be dont use gfx tools and maybe i get ban , is it true ?
tardy mortar
You will get a ban if you will use gfx tools
viral patrol
why ?? pubg have very fps drop and it gives me low fps with gfx tools pubg is very better
jovial anchor
because it edits the game's files
viral patrol
but its dont change gameplay
topaz ferry
The checking for updates bar (loading bar) refreshes 3 to 4 times
jovial anchor
it changes, the, game's, files, period
topaz ferry
jovial anchor
read faq or this channels pinned message for more information
night cloak
Use a different Internet connection, @topaz ferry.
viral patrol
but i cant play witout gfx tools i play with it from season 2
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
night cloak
Read the message, @viral patrol.
jovial anchor
@viral patrol that means your account is old and probably precious, so be more safe about it
topaz ferry
@night cloak but there is nothing wrong with my connection
topaz ferry
Im playing 720p videos on YouTube without buffering
tardy mortar
@topaz ferry try to restart the game
viral patrol
ok thanks but without gfx tools pubg must be give us fps 60 but it cant and that apps help to the game
topaz ferry
@tardy mortar you mean redownload it?
tardy mortar
@topaz ferry no, I mean check it once again
Open it ,if the problem still continues then ask the staff
topaz ferry
Done that more than 8 times within 2 hours prior to now
tardy mortar
Ohk
topaz ferry
So.........any ideas 😅?
split compass
I have 2 World Cup event tokens but it doesn't show up in that event anyways to fix?
tardy mortar
I had that problem but when I opened it after 5 mins ,it started and I was getting usual ping
topaz ferry
@tardy mortar ill probably just reset the router maybe that will help
night cloak
blazing saddle
@topaz ferry refer to faq 1.4 in #481198147478224896
That should fix the problems.
@night cloak What is the issue?
night cloak
Use a different Internet connection, @night cloak.
HigHigh ping
It must be 20 or 50 pings
Rip
blazing saddle
@night cloak looks normal for a weak internet connection.
dense ridge
Well this is the lowest ping I can ever get 
night cloak
@blazing saddle okay
blazing saddle
Switch network to a stronger and more stable internet connection.
night cloak
Okay
But there is nothing wrong with my connection
I always play like this 50 pings
Only me
blazing saddle
@night cloak ping issues occur mostly when there is high packet loss from the network. I suggest you get it checked.
If everything is fine with the network, i suggest you clear all apps from app drawer, force stop pubgm and restart the game.
If the problem persists check faq 1.4 in #481198147478224896.
plain bone
what is the minimum ping we can get??
blazing saddle
@plain bone 20ms in game.
night cloak
Ok i will try
blazing saddle
@plain bone move to #chat. This channel is intended only for pubgm related queries.
night cloak
Can we have more uc given to us from prime subscription cos for £10 a month getting a day isn't worth it I would like to ha e at least 50 or 100 a day cos I can just buy 600u lc with £10 instead of waiting a month to get 20 a day
blazing saddle
@night cloak then feel free to buy 600 UC instead of getting the subscription.
grizzled lark
Please maintain an appropriate behaviour, @night cloak.
plain bone
i am facing decync issue a lot
jovial anchor
@plain bone it's an omnipresent issue
winged meadow
Hello how do I know I'm participating in the tournament and when will the championship start
spring void
@winged meadow what tournament do you mean?
plain bone
@jovial anchor actually i am going to take participate in PMIT so it will be creating issue for please provide any solution
jovial anchor
just ask again if you have a problem
winged meadow
@spring voidsolo tpp 800 players
spring void
Ask to relevant tournament organisers @winged meadow
bleak saddle
Im having a problem sometimes. When the match starts. Instead of a lobby or anything, everything turns black and no sound. It happens 1/10times
spring void
@bleak saddle report ingame and in #555492558428700682
bleak saddle
Okay
blazing saddle
@bleak saddle Go to settings and clear cache. Open game and let it redownload the resources. It may happen due to some corrupted files so its better you get the files downloaded again.
bleak saddle
@blazing saddle this sounds reasonable
blazing saddle
@bleak saddle Also make sure you have your account linked to social media if you are using a guest account before you clear any cache/data.
bleak saddle
Yeah im playing since season 1. i know all those risks
blazing saddle
@winged meadow If you are talking about the India bonus challenge, you get matched instantly, you have to wait for being matched or you can register and matchmake at another time.
blazing saddle
Oh yeah i forgot. Thank you for informing.
winged meadow
no am talking about the solo tpp 800players
blazing saddle
@winged meadow can you elaborate what tournament are you refering to?
green edge
Why can’t I redeem this ?
chrome knoll
@green edgehow many time s did u redeem it??
green edge
I didn’t even redeem it
winged meadow
MENA summer
chrome knoll
There's only a maximum redeemtion for that....
dense ridge
@winged meadow go to pubg mobile mena server
lusty hollow
How to check my send messages in this server
barren warren
Hello guys i want content creator role
Which allows unlimited room creations...what. R the requirements
naive yew
Help me my id is 567664196 and i am cheated by pubg mobile i have approx 650uc but now it is 419uc i did not purchase anything and gift some one or my uc becomes low automatically help me@everyone
pale falcon
This program is currently being reworked and does not accept any new applications until further notice, @barren warren.
kind otter
Anybody else experiencing your grenades not exploding, and smoke grenades not working? Just started happening recently
strange sonnet
I need link of indian pubg official server
dense ridge
@strange sonnet #481199117381533716
kind otter
Hello?
night cloak
@kind otter The is quite unexpected, do you have a short screen record of the scenario?
My open sesame mission isn't completing tho I opened more than 40 elite pass crates
kind otter
No I don't, I can try to record it sometime today. I was just wondering if anyone else is having the same problem
split compass
@kind otter that's a bug
kind otter
So it is known about?
split compass
Actually your nades explode but you can't see it or hear it but your teammates can
kind otter
Nope, teammate said nothing happened
split compass
Any fix for this?
night cloak
@night cloak What are the requirements for that specific mission?
@night cloak Open 30 Royale elite pass crates
It got stuck at 28
@kind otter Didn't see someone reporting the issue, you might be the first one. And we will be waiting for the video, take your time.
uncut ivy
why server Europe? Only TURKS!!!! Rename server Europe - TURKS!! Create server RUSSIA! PLS!!!
kind otter
Thank you hope, l'll try it out in the training room and see what happens
split compass
@night cloak I have that world cup tokens in my inventory but I couldn't see it in the inventory
night cloak
plush garnet
Where can i find pubg-M beta links???
cobalt depot
your account has been tem,porarily frozen due to abnormalities detected in your emulator wtf ?
night cloak
@plush garnet Beta is not available yet. You can find the link i #beta-news channel, it will be visible once there's a beta.
@night cloak I will look into mine, and let you know.
@night cloakk
cobalt depot
help pls
night cloak
@cobalt depot In such case we recommend you to uninstall the game and make a fresh reinstallation from either Google Play or App store. Also, look into your recently installed apps if you can find any suspicious activity.
night cloak
@cobalt depot The ban won't be lifted. So, meanwhile play in a guest profile.
cobalt depot
😦
weary kayak
@cobalt depot can u say exactly whats the message?
cobalt depot
Your account has been temporarily frozen due to abnormalities detected in your emulator. please update your emulator tothe latest version
unlocks on 22-07-2019 15 mins ago now unlocks 10-07-2019
night cloak
Reinstall your emulator, @cobalt depot.
night cloak
You should be fine after that.
Bonjour il commence a en avoir marre de ces cheaters je ne fais que de perdre des points
storm flumeBOT
Please do not use any other language aside from English in this channel, @night cloak. Refer to #482111832669159445 for language channels.
night cloak
Support french?
You can enter the French server provided in #481199117381533716, @night cloak.
Thx
fervent turtle
How to report in #555492558428700682 ?
night cloak
Read the pinned message in that channel, @fervent turtle.
cobalt depot
its changed 3 times
fervent turtle
@night cloak where I can submit it ?
night cloak
Read the pinned message.
cobalt depot
it will just keep on preventing me 😦
night cloak
@cobalt depot Play in a guest profile, don't touch your main. It might get banned for longer period if you keep logging in.
Open the main tomorrow. Give it some rest.
So I logged in to my account , while I was about to start a match , a message said , system has been modified , logged me out , wen I was about to login , it said I got Banned till 2029?
cobalt depot
thank you beautiful hope 😃 lets see 😦
night cloak
You've modified the game's files, @night cloak.
fervent turtle
@night cloak I not understanding pinned message
night cloak
Have not and never have used any third party apps so I need help
Tap on "bug reports form", @fervent turtle.
You will have to contact customer service for that, @night cloak. All bans issued are fair.
How is the ban fair wen I was just going to play?
I have this volume floating app which controls my volume but that's it
Like I've said, if you feel that you've been banned for "no reason", please contact customer service.
There is nothing we can do about your suspension here.
How can I contact them?
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
young shore
Does repairing the client reset your controls?
night cloak
@night cloak still no reply
Customer support
Is no help , I can't contact or they don't tell me who to contact for my account being randomly banned
,,, I'm not just going to make a new account m8 ... There has to be a mistake or something as I never use ,no third party apps etc , I play like always just log in and that's it ,, I don't understand how I got a message saying modified files etc
.. I also have proof as I'm sure my account never gets no Hacking Complaints etc
.. I got years playing on this account and suddenly this crap happens its bs
cobalt depot
dude i got 10yrs on my lvl 70 account banned because i played with cheaters
there is seriously something wrong with this game
night cloak
Yeah screw this bs , I'm going to file a Lawsuit against Tencent!
All account suspensions are, as repeatedly informed of earlier, justified. This means that no accounts are suspended without a proper reason. Accounts are suspended due to violation of Tencent Games' terms of service, and there is no way of recovering access to a suspended account aside from waiting until the punishment automatically ends.
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest.
You can express your frustration in #pubg-mobile.
Big Lawsuit coming
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.
Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. Consider yourself warned.
I used a fake website that website is phishing emails my account got banned
There's nothing we can do about that. Your account is your own responsibility.
night cloak
Ya my mistake 😒
finite shoal
thnx pubg
night cloak
@finite shoal It's a limited time item, probably expired.
@zenith arch How may I be of assistance?
storm flumeBOT
Hello, @zenith arch!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
modern forge
Can i purchase prime plus tommorow i.e 11th july at 50% discount
night cloak
You should be able to purchase it at 50% off before 11:59:59 UTC.
modern forge
I.e today itself ? Or 11.59 of 11th July ? @night cloak
night cloak
11:59:59 on July 11.
modern forge
That means i have about 24 hours right ?
night cloak
Correct.
modern forge
And what was that the first pubg message that said that the players who have purchased it already will get it again at 50% off where did it went?
night cloak
That 50% offer only applies to first-time purchasers.
modern forge
Will it apply even after 11th July?
night cloak
No. It has stated clearly that the offer will expire after 11 July.
unreal void
If I Use GFX Will My I'd Ban?
night cloak
Yes @unreal void
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
glacial fulcrum
Why the sides of the screen look like this
jovial anchor
your account is going to be the one thing that's banned
daring patio
Please check the game's settings. Under the Graphics tab you will find the option adjusting your display according to the screen, @glacial fulcrum. Choose Normal and it will reset.
glacial fulcrum
Can you give me screenshot where is it
glacial fulcrum
Thanks
rain wraith
@glacial fulcrum check all options in setting/graphics, in Chinese version you can fix that, I don’t know if they already add on English version..
Too late
opaque briar
By the way, will controllers be supported in PUBG mobile in the future?
blazing saddle
@glacial fulcrum what device are you using?
glacial fulcrum
Samsung galaxy note 9
blazing saddle
@glacial fulcrum do you have PUBG mobile in the notch settings of the device?
glacial fulcrum
I do not know
blazing saddle
make sure the notch display is disabled in the device settings.
Then go ingame switch it to Notched in the ingame settings. Restart game.
Then switch it to Normal and restart game.
glacial fulcrum
I don't know how to do that
blazing saddle
@glacial fulcrum Go to settings > display > apps display in full screen. Check if pubg mobile is there in the list of apps. If not just follow the instructions i gave above.
glacial fulcrum
It's not letting me😖
opaque briar
@spring void thank you for the same.
night cloak
I keep getting disconnected from server 2-4 times a match today why
I can't be my connection cos I hv 24ms up to 52ms and this has never happened to me
night cloak
@north mortar No You Can't.
north mortar
but im French bro wtf
i always play with this version
but i search version optimized for my phon and i have download the vn version and connect my facebook with and
storm jasper
I can't see the discount on prime plus in game.
north mortar
im return on global and i have this message
night cloak
@north mortar Once you moved to VN version, you can't come back to global version.
vapid walrus
hi....i have problem with cheaters...since last update i play pubg mobile and i report them but they not banned....i have screen recorde from these cheaters .... customes support in the game dont reply me....what should i do???
north mortar
no i already did
night cloak
@north mortar according to the rules, you can't do it with the same account.
spring void
@vapid walrus reporting here is no use, report in his profile tier overview section
Your reports will help speed up the process
north mortar
but my account is only on global version i have just switch on vn version
night cloak
@vapid walrus Here No one can ban in-game. Contact CS and be patient.
spring void
@north mortar you have connected your account to vn version and now you cant reconnect to global, please consider making a new account
north mortar
no i have connect primary on global
spring void
@north mortar whay do you mean by connect primary
night cloak
I keep getting dc from server 3-4 times per match every match what should I do
north mortar
on global version im connect primary
spring void
If an account is logged into vn for once it cant be used in global ever again
vapid walrus
@night cloak CS dont help me and i report cheaters ...but CS dont give a small reaction...i play fpp mode and i play with cheaters every day
spring void
@vapid walrus it takes time you will have to wait
north mortar
wtf pro play why ??
night cloak
Why am i being ignored pls help
@north mortar Moving into_ Global to VN is possible.
But, VN to Global is not possible for the same account.
north mortar
.....
vapid walrus
do CS ban players that have antenna cheat???
night cloak
@night cloak have you checked your internet connection?
spring void
@vapid walrus what antenna cheat?
night cloak
@night cloak yes it's good I always have 24-52ms and this only started happening today
vapid walrus
@spring void yes bro....they know where the player is....
night cloak
@night cloak Most of the players encountered the same problem today. And tencent is aware of issue. So, be patient. They will soon fix the problem.
Antenna is when players have massive lines on there heads so hackers know where they are
frozen forge
my jinxed acheivement is stuck its not moving further
night cloak
@night cloak thank you I thought it was only me
@frozen forge u have open classic crates after you've have unlocked the first 2 achievement for it
frozen forge
@night cloak i do it already so many times but it still same
vapid walrus
@night cloak how can i reports the cheaters with antenna ???
blazing saddle
@night cloak All kinds of hacks and cheats are against the ToS and the accounts are suspended. If you find any cheaters using any kinds of hacks kindly report them ingame to make the process of ban faster.
storm flumeBOT
Hello, @vapid walrus!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
blazing saddle
@frozen forge the jinxed achievement counter is reset when you get a legendary item. I.e. it gets stuck on the maximum number of crates opened in a row till you got a legendary item.
You have to open 30 crates in row without getting any legendary item else the counter gets reset to zero and you have to try again from the start.
vapid walrus
@storm flume TnX dude
flint garnet
grizzled hornet
I have problems with the monthly collection of the 300uc and cards, some have the solution
dense ridge
@smoky trail instructions say you have to dm mod or admin
rich kite
I'm unable to use voice chat nor general chat. When I right to support ingame I get only a bot saying that I have to be 16+ even tho I am 16
What should I do?
blazing saddle
@rich kite Have you turned 16, according to the birthdate registered in the social media account you are using to play the game?
brazen dagger
Good evening everyone (according to our time)
Can you help me please?
blazing saddle
@brazen dagger How may we be of assistance?
brazen dagger
@blazing saddle
As you know our government (Jordan) blocked the game last Thursday
Can I use VPN apps safely to run the game without getting banned?
blazing saddle
@brazen dagger Usage of VPN to bypass country laws and play the game is strictly not recommended. It may lead to account suspension, I would not recommend using it regardless of any condition.
If you still use it, it will be at your own risk.
brazen dagger
Yeah I know it's against the law but I want to be sure that if you can suspend my account for using these apps or not and for how long the suspend will go?
blazing saddle
10 years.
plush garnet
When will PUBG-M BETA will be available?
brazen dagger
So there is no way for me to play the game any more I installed it at 24/3/2018
Why this is happening to me 😭😭😭
night cloak
@blazing saddle is prime plus discount also available for today?? 11 july or it will gonna removed at any time now??!!
Checkout and please confirm it
blazing saddle
Also we are not a part of the Dev team or connected to Tencent Games to suspend your account. If your account does get suspended it will be done by the anti cheat system. Further questions regarding bans can be taken to the customer support in game.
brazen dagger
@blazing saddle thanks man
night cloak
@blazing saddle help bro!
blazing saddle
@night cloak since no specific time is give it is safe to assume the offer ends on 23:59:59 11th July UTC time.
night cloak
It means this offer end on midnight 12 on 12th july 2019 nah????? @blazing saddle
plush garnet
@blazing saddle cool
blazing saddle
@night cloak It says ends on 11th. So it will end when 11th july ends according to UTC time. The offer will not be avaliable on 12th July ** UTC time**
night cloak
@blazing saddle that means nah that it is available for today i.e. 11th july!??
stable ether
@night cloak
Today is last day in simple words
And it will end tomorrow 5:30 am IST
bold siren
You'll have to need advanced room card for that, @stable ether.
stable ether
@bold siren
Normal room card does not work??
night cloak
@stable ether 😂 thanks bro! That's the thing I want to heard, in simple words, 😂 thanks man!
bold siren
Unfortunately, no.
teal tapir
@stable ether you can just create a room in fpp for tdm the warehouse map is there in the maps
stable ether
@teal tapir
No it wasn't there when I tried
teal tapir
@bold siren well you can I have created it a bunch of times
blazing saddle
@night cloak Yes. It is available on 11th. Do make sure you convert your current time zone to UTC time and check.
teal tapir
I have created it a bunch of times in fpp we have had scrimms couple of times
stable ether
But I had used simple room card
Hey sober I have few 3d and 7d room cards can that work?
night cloak
@blazing saddleyeah yeah! Thanks buddy!
teal tapir
for pubg mobile India tour the season is resetting on the day of start of qualifiers so we should be platinum 5 + in this season or next season @blazing saddle
blazing saddle
You can make tdm rooms using normal room card but only FPP mode.
stable ether
Oh so we can create tdm custom rooms but in fpp.
And advance custom rooms for tpp , right,?
blazing saddle
@teal tapir It is most probably season 7, but make sure you are above Platinum 5+ in the next season. I am not sure about the information so kindly wait for some other staff member to confirm it for you.
@stable ether yes.
stable ether
Thanks me and my buddies wanted to play tdm
But when I tried using my card
There was no tdm
Thank for clarification @blazing saddle @bold siren
teal tapir
Actually one of my teammie is at diamond 1 so he'll be pushed back to gold 1 that's why I was asking @blazing saddle rest of us are at crown just confirm and lemme know soon
dense ridge
You're on wifi or data?
ashen sleet
wifi
i was playing , then teammates couldnt hear me and i couldnt hear them, so i relogged, and got this error since then
glossy gulch
@lime juniper
lime juniper
Yes?
glossy gulch
storm flumeBOT
Hello, @glossy gulch!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
glossy gulch
how the hell
quick basin
Hello I have got a problem in purchasing the prime
Payment is done, but in-game it says purchase failed
dense ridge
@glossy gulch name is appropriate?
void pine
quick basin
Can anybody give me an answer
void pine
How to get this outfit
dense ridge
By luck
void pine
Which crate @dense ridge
dense ridge
Idk
glossy gulch
@dense ridge
whats wrong with name ?
dense ridge
The name...
glossy gulch
fk it have childrens around
blazing sparrow
I need help with an in app purchase please, customer service has not reached out
Please id like help as soon as possible
quick basin
Hey don't remove my complaint towards them, I'm right and I have seen many on my same problem
blazing saddle
@quick basin If it says Purchase failed and the money is deducted from your payment method, contact the ingame customer support immediately with proofs of payment reciept and the purchase failed error.
quick basin
@blazing saddlei got them back via Google
simple hearth
I have the same problem as @quick basin...
quick basin
I wanted to purchase the Prime because on a few hours ends and as I see, they are good to take the money without giving anything.
simple hearth
I just purchased Prime Membership & it's showing as purchased in my Google account but not in game...
It's asking me to purchase again...
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
blazing sparrow
@quick basin im having similar problems as well but apple luckily wont let the money go
ebon cargo
@bold siren Hello, you can’t affect your account unlocking? Does in-game support do this?
bold siren
What do you mean, @ebon cargo?
ebon cargo
@bold siren if my account is banned, can you unban it? Or do I need to write in support in the game?
rain wraith
@void pine Korean version, but they can play with the global very too..
ashen sleet
i tried using vpn and it worked, but when i turn it off and try login i get this error again
bold siren
We do not deal with that, @ebon cargo. Contacting the in-game support is a better choice.
ebon cargo
@bold siren Ok, thx
bold siren
We strongly not recommend VPN, @ashen sleet. Check your internet connection and try after some time.
ashen sleet
ok i will try to do stuff with router thx for reply
rocky marlin
Can I ask a server related question here?
daring patio
The Discord server, @rocky marlin?
rocky marlin
Oh no game server
small yew
Ok. Continue with your question.
daring patio
Sure, @rocky marlin?
rocky marlin
I usually play on EU server but I recently switch to NA I usually get good ping there but it feels like 90 "players" of the lobby are bots
small yew
What is your tier on that server ?
daring patio
It is based on the number of real players available in the region and tier, @rocky marlin.
Please do not interrupt if you see a staff member dealing with an issue, @small yew. Do you want me to send you the support channel guidelines?
small yew
Ok. Sorry.
rocky marlin
It feels like my team against the whole server are bots can it be because of I recently switched to NA?
daring patio
Quite possible, @rocky marlin.
summer juniper
My old account i am locked out of but i remember my old password and my email. i cant get in my gmail etc but i know everything else... any chance of me getting it back?
rocky marlin
Alright I'll play some more and see if I see real players instead of bots 🤣
rain wraith
@rocky marlin yes. The bronce league 98% are bots.. you have different league on servers
prisma willow
The bluetooth headphones sound is not fixed yet?
daring patio
No, if you do not have any alternative social media account linked to your PUBG MOBILE account, @summer juniper.
prisma willow
Sound coming late after I shoot
summer juniper
??
void pine
How to get this outfit?
storm flumeBOT
Hello, @prisma willow!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
rain wraith
@void pine is from Korea version pubg
summer juniper
no one has answered my question
daring patio
I just did, @summer juniper.
summer juniper
i have my gmail linked to it
blazing saddle
@ashen sleet refer to faq 1.4 in #481198147478224896. That will solve the issue.
daring patio
Your best choice is to contact Google support, @summer juniper.
prisma willow
Anyone know if bluetooth headphone issue is fixed or no?
void pine
@rain wraith I have global version and see players wearing this outfit. I also want this s.
daring patio
They work just fine for me, @prisma willow. I believe there has been no bug as such.
rain wraith
@void pine yes, my friend have the Korea version and we can play together
daring patio
It seems to be an issue on your end, @prisma willow.
ashen sleet
thanks @blazing saddle 🤗
daring patio
I can not assist you any further on this issue. Try changing the bluetooth device. Also, please send a well explained issue in one message only.
prisma willow
One one issue sound is delayed on bluetooth headphones. I can hear sound of Shots fired after little delay
blazing sparrow
Someone please help I still need it
daring patio
I use bluetooth headphones too, @prisma willow. However, I have never faced the issue you are describing. It could be a problem on your end or if you feel it is a problem on our end please refer to the message by Machete 2.0 sent a while ago.
We can not help with sensitive matters like this, @blazing sparrow. Please reach out to the customer support and be patient.
daring patio
Did the customer support redirect you to the Discord server, @blazing sparrow?
blazing sparrow
No partner, i came here because customer support has been runnin me around in circles so I figured here was more simple yea?
daring patio
We do not deal with these matters, @blazing sparrow. Hence, we are incapable of providing any support regarding this issue.
blazing sparrow
Ok then seeya round bucko
daring patio
Do you have that Twitter account linked to another PUBGM account, @alpine obsidian?
blazing saddle
@alpine obsidian if the issue is failed to login, uninstall twitter app and try logging in.
alpine obsidian
I revoked access to the other acc
daring patio
It will not help as the PUBG MOBILE databases still hold the account data, @alpine obsidian. You will have to link another account.
alpine obsidian
-_- ok
If I link my game center and deactivate my fb will I be able to use the same acc?
daring patio
Yes, if you login via Game Center, @alpine obsidian.
winged mica
My games wont start - you've lost connection
Or something like that any help
topaz cairn
I Connected My Game To FB. Recently My Game Has Been Lagging Too Much. So I Asked My Friend What's The Reason. He Said Coz You've So Many Friends On FB Who Plays Pubgm Your Game Would Lag. So I Unfriended Everyone On FB. But It Didn't Remove The Friends From In Game. How Can I Remove Them?
alpine obsidian
What’s your device? @topaz cairn
simple hearth
How long does it usually takes for in-game Support to reply...?
proud oasis
So that voting thing is still a problem I can’t vote it allows me to put in all 10 digits in my character ID but it still says to login even though it shows I’m logged in otherwise it wouldn’t offer me the option to logout it acts like I’m logged in but it doesn’t allow me to vote I’ve logged out and back in I tried different browsers not just safari but also google chrome
It seems broken all I want to do is get one of those reward items for voting but it won’t let me .....any ideas? Anyone else having the same problem?
alpine obsidian
In game support is pretty quick took them seconds to respond to me, but it’s very limited on what they assist with.
simple hearth
I bought Prime Plus Subscription, they deducted the money from my account but it's saying Purchase Failed in-game...
Gave all the proofs to support but nobody has responded since hours...
alpine obsidian
Hmm weird another person will have to assist you xd because I dunno
I’m not even a admin 🙈
proud oasis
It’s broken
Tencent needs to fix the fricken website because it’s showing I’m logged in otherwise it wouldn’t tell me I can logout
And don’t ask if I’m putting my character id in wrong because I remember it by heart and I triple checked to make sure that’s my id I’m putting in which it is and I know my username is correct too because I use the same name everywhere as long as I can use special characters like the Ł in my name
alpine obsidian
🙈🤡
proud oasis
Just for proof
alpine obsidian
It’s most likely the website and not you
drifting lark
when does the season 8 start?
storm flumeBOT
Your username does not comply with our community guidelines, @alpine obsidian. Feel free to request a different server nickname in compliance with #481193721560432670. Alternatively, we will assign you a server nickname at our own discretion.
alpine obsidian
Ahh now that’s not gonna happen 🙈
alpine obsidian
Aww you really did it to me 😦
proud oasis
I tweeted at @south karma most likely they won’t even see the tweet though they only care about their bigger content creators
alpine obsidian
*lil🐔 girl666* can it be this
alpine obsidian
Ok
proud oasis
Nope seems like a system error try restarting the app and try to redo the purchase
lime quail
What kind of app ??
jovial anchor
i don't know, could it possibly be pubg app?
jovial anchor
perhaps
night cloak
You will have to contact Google Play's customer care, @lime quail.
night cloak
Pubg is broken
It's been 3 days
lone willow
how to find a crew
night cloak
I finished all of my RP Missions and stuck at RP 88... how do I get to RP 100 before this season ends in a few days?
supple wasp
If you have completed all mission you should have easily reached 100rp however it seems you purchased Rp late so to get to Rp 100 either you can purchase rank or you can open classic/premium crate as it gives +10rp per crate @night cloak
tardy coral
I just screen recorded video after cheater killed me and two of my teammates in like 2 seconds through the obstacles. He won the game if course with 17 or more kills. I'm crown I at the time so theres not so many bots like in gold tier. I wanna knkw where i can send this recorded video where is obvious that this guy cheating. If you wanna save this game you need to clean this game from this type of players. Perma ban is a most !!!
I have proof for this guy, i just wanna knkw where i can send it so developers can ban this moron
agile bramble
hi can i ask, if i try to merge account to kr or viet, my points tier is started from bronze or no?
rare scaffold
@agile bramble once merged into the Vietnamese version of the game, you can't use that same account on global version of the game
And there is no way of bringing that acc back to the global version either so be careful
agile bramble
@rare scaffold i know that, i just asking about tier point here.
rare scaffold
Dunno about that
rare scaffold
What kind of crash?
night cloak
Like when I go in a game 15 minutes later it brings me to my home screen
And I have to rejoin the game so I can play and still crashes
And I restart my phone and play
wispy matrix
Maybe its cuz of low ram in your device. How much it has got? @night cloak
night cloak
36gb
wispy matrix
Ram? 😦 please i need one wid 36gb too
agile bramble
😂
night cloak
I think he means 3?
I dont play on PC
This is what I mean by home screen
Mobile devices have ram too, I think the max for the best phone is 3GB rn
Let me check
wispy matrix
dude you kidding , right? @night cloak
night cloak
What?
wispy matrix
There are phones with 12gb ram these days and you say that 3gb is max
night cloak
Jesus, which ones have 12?
wispy matrix
And i do know that mobile phones have ram
night cloak
I was telling Bode that, not you 😂
wispy matrix
One plus 7pro
night cloak
iPhone X and up?
wispy matrix
Idk about iphones, just check op7 on google
night cloak
How to check
wispy matrix
Google your device model on google
wispy matrix
It should work fine as far as i know.
Clear cache of pubgm from device settings and see if it helps.
zenith plover
Does anyone want to play pubg
wispy matrix
Wrong channel to ask this in.
zenith plover
What
night cloak
Done @wispy matrix should I try now
wispy matrix
Yea try it
zenith plover
@night cloakdo u want to play pubg
wispy matrix
@zenith plover dude this is a support channel, why dont you use other channels to look players to play with
zenith plover
Oh sorry k
night cloak
@zenith plover tomorrow
zenith plover
@night cloakbye
trail inlet
fringe swan
@trail inlet👌
trail inlet
fringe swan
My phone lagging to much while playing yesterday he not lagging but i is lagging to much
Please tell some solution
kind sage
@trail inlet you need to be in top 500 to become conq
trail inlet
I'm already commenting on being top 50
kind sage
until the next day?
trail inlet
after weeks
night cloak
Hello..really unlucky..another one who plays in team in single game..i reported again in game..2 guys in a car and killed by one of them..
willow dune
@trail inlet many players are facing this ranking system issue ingame.
It will be fixed soon!
trail inlet
too good, thank you
north crest
real nice pubg
sour gazelle
Question:
How do you create a costume TDM match???
willow dune
This is device end issue not game issue @north crest
north crest
even my friends in the game have the same issue and they have pretty good phones
((and graphic options are set to the lowest))
willow dune
This happens due to continuous gameplay
Which makes a heavy load on the CPU of the device
And eventually takes time for CPU to load the graphics!
north crest
ok thx for the help
sour gazelle
Question:
How do you create a custom TDM match?
Plz help
willow dune
@sour gazelle
Using a normal room card a TDM fpp match can be made
Using an advanced room card TPP match can be setup!
sour gazelle
Oh does it have to be first person with a normal card?
twilit flint
Is the Game in Maintenance
blazing saddle
@twilit flint No, All servers are working fine.
twilit flint
When i click start a match its says You Need Good Conduct of merit 60 merit
@ToRoiD#0420
blazing saddle
@twilit flint your merit points must be below 60. Check faq 3.14 in #481198147478224896
twilit flint
@blazing saddle my friend has 28 merit
blazing saddle
@twilit flint yes. he cannot play squads or duo.
twilit flint
How to Fix it?
blazing saddle
tell him to get merit.
For futher info about merit please go to faq 3.14 in #481198147478224896.
zenith plover
Anyone want to play
blazing saddle
@zenith plover this is not the intended channel. Check the message below
storm flumeBOT
This channel is not intended for looking for players. Please use the appropriate channels for this purpose. LFG (Looking-For-Group) channels are organized based on server region. Choose channel based on the server you are playing on:
- #activities
- #481201725911465985
- #481201696933150740
- #481201764868292609
- #481201789706698772
- #505322285482115073
- #578547382481059841
You can add players by asking them for their in-game username, or by using the quick team feature.
twilit flint
@blazing saddle can he Get merit with out playing solo to get 1st or 10th place
blazing saddle
@twilit flint no. The best way to gain merit is to play arcarde mode.
twilit flint
@blazing saddle can He play Arcade mode With Squad?
blazing saddle
@twilit flint He cannot. He has to play solo till his merit is above 60.
simple patio
I made a secondary smurf account and then this happened after 3-4 matches.
@blazing saddle can you help me with this? 👆
blazing saddle
@simple patio This is a data connection issue, not a ban. Follow the instructions given in the pinned message of the channel.
@simple patio Also to avoid such problems in the future, avoid switching accounts frequently and switching network connections mid game.
weary kayak
"smurf" as if u r pro af xD
warped kettle
um
weary kayak
"smurf" as if u r pro af xD
warped kettle
i got 200ms ping in asia
weary kayak
@warped kettle probably its because of ur internet issues
warped kettle
but when i play mobile legends, my ping is below 30
weary kayak
@warped kettle ML consumes lower data thann PUBG... as a result, things get loaded up faster in ML compared to PUBG which requires a really really good internet connection in order to load the environment/players
warped kettle
oh so thats why
teal cradle
guys did they meantion any optimization for the game by the next update?
weary kayak
@warped kettle besides... ML have pre-loaded textures (that means the maps/characters/environment/movements/attacks are already stored in device), whereas PUBG connects directly to servers for information of players/their looks/their playing style, etc etc
warped kettle
@weary kayak thanks fyi
daring patio
It is obvious, @teal cradle. The game will be optimized.
warped kettle
@teal cradle you should've typed coffee not coffe
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
teal cradle
@daring patiobcz everytime an update arrives lag increases
warped kettle
no, it depends on the device youre using
teal cradle
@warped kettlei didnt see that but i dont care about it
daring patio
That is because new features are added the vintage devices can no longer run the game.
teal cradle
@daring patiook
weary kayak
@teal cradle the lag will be staying for first few days/weeks, but they keep on updating it for optimization (since new update will consume more memory, you will need a better device)
lean carbon
Although my score is higher than my conqueror friends, I could not conquer .. can you help?
warped kettle
wdym?
teal cradle
@weary kayakrip my phone i have a 3gb device and i play on smooth medium or balance it depends on my batery
daring patio
The user was already answered, @weary kayak. Please try keeping duplicate/repeated support answers to a minimum.
rapid osprey
@weary kayak Im using 6GB Ram,With 128GB Internal storage,and using wifi connection with 60MBPS Speed Then Why lag every time When Supplies arrives,When Enemies are near by??And Last night I don't even Notice That How Got knocked down by enemy..🤨😐
weary kayak
@rapid osprey server?
rapid osprey
@weary kayak asia..
weary kayak
how much ping does it show before u join in?
rapid osprey
@weary kayak around 60.. when enemies arrive omg My Mobile gets Hang
weary kayak
try switching servers,
it happens coz there are high number of players in Asia server, so it is responsible for connection traffic. As a result, when the traffic increases at one point, all the players staying at that region expriences frame drop
lean carbon
Help ? authorized
weary kayak
its a server problem
weary kayak
its not a bad ping, its just network traffic
nimble plume
Oh
kind sage
@rapid osprey abouut that lag when enemy about to come,it's android thing
weary kayak
and that too xD
kind sage
so it's one of android special ability. iphone can't detect enemy nearby
rapid osprey
@weary kayak in Other server also Im lagging..The day When repaired it..the only day I played It nice the rest Of the days i feel like To better to unistall This Game..😓😭
topaz cairn
If I've Many Friends Does It Make My Game Lag?
weary kayak
@topaz cairn no
topaz cairn
Ok thanks
weary kayak
@rapid osprey try repairing it again, restart device and check in. See if it still remains :/
blazing saddle
@kind sage The game right now renders enemy till a maximum distance of 400m radius. The lag is present in every device but can be minimized based on the device performance. It is present in both iphones and android devices but goes unnoticed due to better processors of ios devices.
@lean carbon Can you please elaborate the issue?
rapid osprey
@weary kayak I have Done It Many a Times..still the problem persist,Ok let me see next coming Update This Problem still occur or not..
blazing saddle
@rapid osprey If you have tried all the methods given the in the pinned messages of this channel about How to fix ping issues, refer to faq 1.4 in #481198147478224896. That might fix the problem.
lean carbon
My score is more than my friends conquerors tonight, but I could not conquer. my friend point: 4635 my friend point: 4645
@blazing saddle
dapper panther
Everyday new items in the shop but the CLAN SHOP dead same items nothing change from season 1 maybe .
lean carbon
Help?
dapper panther
Just put something new in CLAN SHOP .
lean carbon
Although my score is more than the conquerors tonight I could not conquer. my friend point: 4635 my point: 4645
@blazing saddle
storm flumeBOT
Please read this channel's pinned messages for further information, @slow sparrow:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
vital sluice
Send in your suggestions in the beta survey , @dapper panther #beta-news .
wooden mirage
Idk what's going on here
blazing saddle
@lean carbon It is a known issue and we hope it get fixed by the next update. We have no further information regarding the issue and whether or not you will recieve the Conqueror title after the issue is fixed. Sorry for the inconvinience. For more info please contact the customer service in game.
lean carbon
Thanks. in-game customer service cannot provide enough information
blazing saddle
@slow sparrow The issue is not related to the server you play in. The error is caused when a network is changed or the server is not able to match the data recieved from your device/network with the data already present in the server.
I suggest you follow the instructions given in the pinned message or refer to faq 1.4 in #481198147478224896
@lean carbon Sorry about the problems caused. Just be patient, I'm sure the issue will be patched out in the upcoming update.
wooden oasis
lean carbon
Okay, but will we get the title of conqueror this season @blazing saddle
fiery carbon
Anyone available for help?
lean carbon
I gave a lot of labor seriously for 1.5 months
blazing saddle
@wooden mirage We do not provide support to any other clients other than PUBG Mobile Global Version. For issues related to the beta version keep an eye when the beta is officially announced and the channel called #beta-support is opened.
wooden mirage
👌 thanks
blazing saddle
@wooden oasis Thank you for reporting the hacker/cheater. This will definately help speed up the process of the said user getting banned. It takes a bit of time as there are a lot of cheaters being reported every minute and the system has to investigate all the reported accounts individually.
@fiery carbon How may we be of assistance?
@lean carbon Sorry we have no further information related to this issue.
fiery carbon
It's a beta thing if you can help?
vital sluice
wooden mirage
How do we report cheaters in training grounds? I've been seeing so many of them flying cars etc
storm flumeBOT
Hello, @wooden mirage!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
mossy sundial
Can somebody help me with this? Idk what happened
I knly pressed the event button but then that glitch happened
wooden mirage
Restart @mossy sundial
warped kettle
Hi support, can you please make more features like unlink social media accounts, and delete account. I want to switch my google play account but my old account is connected to my PUBG Mobile. So, I have to unlink my old google play account from my PUBG Mobile account, afterwards I can link my PUBG Mobile account with my new google play account. Thanks.
pale falcon
Accounts can’t be unlinked, @warped kettle. Please note that this action is not reversible.
warped kettle
@pale falcon yeah, i was just asking them if they can make a new "unlink" feature so we can unlink our social media accounts from our PUBG Mobile account
pale falcon
You’ll have to suggest this to the customer service, @warped kettle.
They have disabled it to prevent account trading.
wild otter
That'd be a bad idea, as ^.
warped kettle
@pale falcon really? I didnt know abt that
cosmic iris
Is it bug when we ram people with car they just got bumped up and not dead?
cosmic iris
@warped kettlewhat?
warped kettle
@cosmic iris But PUBG Mobile doesnt have this feature
@cosmic iris If you did that in the steam version of PUBG, your friend will get knocked out
wild otter
Anyone else ever have headshots not register while using a m24?
cosmic iris
@warped kettleno it happen when we ram enemy not teammate
mystic copper
When you play the beta do u lose everything
simple haven
Hi. I was linked my pubgm with my Facebook. But recently my fb account disable without any reason. That why I can't login in pubgm . Can anybody tell me how can I solve this problem.
warped kettle
@simple haven same problem mate
mystic copper
If you long in to your account
warped kettle
@simple haven thats why i dont link my account with facebook, i suggest you to link your account with Twitter and Google Play instead
@cosmic iris Maybe you're lagging
grizzled lark
You have already been answerd, @simple haven. There is no need of asking it again and everywhere.
Beta is a totally different prospective, @mystic copper. It is not related to your global account.
cosmic iris
Yeah nvm im not overthinking it
mystic copper
Thx
simple haven
But I can't login in game and I also buy elite royal pass.
warped kettle
@cosmic iris Simple, just click the report button and tell your problems there.
supple wasp
@grizzled lark sorry i didn't saw your text that he has been answered already. I will retract my message
grizzled lark
No need of that, @supple wasp.
supple wasp
😀
warped kettle
@simple haven Last month I made a new PUBGM account, I link it with my facebook account, after logging out, I can't log in with my facebook account. But when I checked my facebook, it still links with PUBG Mobile
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
warped kettle
@pale falcon how do I contact the customer service?
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
fresh swallow
Hy..is it possible to link one pubgm account to the with multiple logins?
warped kettle
@fresh swallow you can only link your pubg mobile account with 2 social media accounts.
fresh swallow
Yaa now mine is linked only with Facebook
And my Facebook account got disabled for some reason
Now i cant login to my original account using fb
Is it possible to retrieve my old account!?
simple haven
I link my mobile no. with the game . Can I get my account back without enable my fb.
warped kettle
@simple haven the only solution is making a new account
grizzled lark
You can only login through social media, @simple haven.
simple haven
But I brought elite pass and I have about 31 gun skin in game.
warped kettle
you can try logging in again. @simple haven
simple haven
How I can contact with pubgm officials
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
blazing saddle
@simple haven your problem is directly related to facebook. We cannot provide support if you lose your account because of loss of the social media account. Always make sure you link atleast 2 social media accounts to the game so that you do not lose access due to any reason. For now just contact facebook support and try to get back access to your social media.
simple haven
Ok thank you
warped kettle
@fresh swallow unfortunately, no.
fresh swallow
@warped kettle ok
warped kettle
try contacting the support
blazing saddle
@fresh swallow Please refer to my above message.
fresh swallow
@blazing saddle Facebook said it can't be retrieved for some reason
So my account is gone?
grizzled lark
Unfortunetly, Yes.
fresh swallow
Okay
median falcon
killed
storm flumeBOT
Hello, @median falcon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
median falcon
he uses all hack like spotting enemy without seeing , car fly, super jumb 😑 and he is at crown league ,,,, why pubg can't find they are hacking
@storm flume ok i have screenshot and vedio of his gameplay 😌
steep python
@grizzled lark may i ask a question ?
grizzled lark
Sure, @steep python.
steep python
i want to ask about the hackers problem
im a youtuber, and i couldn't record any vidoes lately because of that
mystic copper
Me and my friends are just goofing around and we came up with a question do we get free loot on our main account if we find bugs and glitches and stuff
grizzled lark
Read the messege given by Machete above, @steep python.
Don't think so, @mystic copper.
mystic copper
Okay
potent furnace
@steep python
grizzled lark
We cannot anything about hackers in here.
storm flumeBOT
Hello, @steep python!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
steep python
@grizzled lark